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TO: BOARD OF SUPERVISORS Contra
FROM: Linda M. bippel, Director, o �;i, s: _ `z Costa
Child Support Services Department
..�A� County
,COUN"-
DATE: June 3, 2008 .
SUBJECT: Approval of Contract with Intresys, Inc.
SPECIFIC REQUEST(S)OR.RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDATION:
APPROVE and AUTHORIZE the Child Support Services Director, or designee, to execute a contract
with Intresys, Inc, in an amount not to exceed $227,230.00 to provide customization, enhancements
and maintenance to the existing TurboCourt child support application system during the period May
15, 2008 through June 30, 2009.
FISCAL IMPACT:
None. The cost of this contract is budgeted within the State's allocation to Child Support Services.
There will be no impact on the General Fund.
CONTINUED ON ATTACHMENT: . YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE W
APPROVE OTHER
SIGNATURES :, I
ACTION OF BO ON ��,DD APPROVED AS RECOMMENDED OTHER
VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE AND CORRECT
COPY OF AN ACTION TAKEN AND ENTERED ON MINUTES OF
THE BOARD OF SUPERVISORS ON THE DATE SHOWN.
UNANIMOUS(ABSENT
AYES: NOES: _
ABSENT: ABSTAIN:
Contact: Linda Dippel,Director,DCSS(3-4455)
cc: Auditor Controller ATTESTED "�—
DCSS,Attn.Marianne Farina J HN CULLEN,CLERK OF THE BOARD OFSUPERVISORS
CAO-•Justice Attn:Kevin Corrigan /
BY: l / DEPUTY
BACKGROUND:
TurboCourt in it's existing state, provides an interactive online solution to persons in need of services
from the Department of Child Support Services, generating legible complete applications. This
contract is intended to further enhance the process allowing
• Electronic submission and submission of applications for the Review and Adjust process for
both the Custodial and.Non Custodial parents
• Modify the existing full and minimum child support applications paths to allow CP filers to
provide foreign addresses
• Enhance the.existing E-Delivery Queue module which allows for electronic review and
acceptance of the completed documents by DCSS to include the Review and Adjust Request
forms
• A public module which allows for print and mail, and electronic submission of documents for
all case types
m The System will be available online at the Website to all persons who may potentially file any
child support case with the county
These enhancements are undertaken with approval from the California Department of Child Support
Services as the pilot for statewide implementation
Please refer to the attached letter from the office of California Department of Child Support Services
approving our request to enhance our current system in the amount of$202,230.00. The balance of
$25,000.00 is for our yearly.maintenance contract with TurboCourt
CONSEQUENCES OF NEGATIVE ACTION:
Absence of these upgrades to the existing service limits the benefits to be gained statewide, including
but not limited to
• Expanded and improved customer service to the Review and Adjust process
• Improved workflow with the courts
• Cost savings due to streamlined, automated processing
STATE JF CATTMMA-HEALTH AND HUMAN SERVICES AGENCY ARNOLD SCHWARZENEGGER,Governor
CALIFORNIA DEPARTMENT OF CHILD SUPPORT SERVICES
P.O. Box 419064, Rancho Cordova, CA 95741-9064
April 11 2008
Ms. Linda Dippel
Contra Costa Department of Child Support Services
50 Douglas Drive, Suite 100
Martinez, California 94553
Dear Ms. Dippel:
SUBJECT: NON-ELECTRICAL DATA PROCESSING (Non-EDP) AUTOMATION
REQUEST FOR APPROVAL
This is in response to your request for approval to spend $202,230 for Turbocourt
web-based software to enhance your current system. This request is the result of the
Department of Child'Support Services (DCSS) policy requiring local child support
agencies (LCSA) to request approval to purchase Non-EDP automation components or
services.
After further review and discussion, DCSS is approving your request as submitted.
Please be reminded that there is no additional funding for approved requests, and
expenditures are subject to the Non-EDP administrative allocation for your LCSA.
If you have any questions or concerns regarding this matter, please contact
Anne Allen at (916) 464-5285.
Sincerely,
4Lina*Adams, Chief
Financial Planning Branch
cc: Peggy Hawkins, Contra Costa DCSS
DCSS-AD-2008-CAC 0029/AI33128