HomeMy WebLinkAboutMINUTES - 06122007 - C.72 r �_s___._L..o�
"TO: BOARD OF SUPERVISORS `�—- Contra
FROM: Joseph P. Valentine, Director �:,; ;Ge =; Costa
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Employment and Human Services �;•, _ ;4°
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County .
DATE: June 26, 2007 couK
SUBJECT: Language Line Services, Inc., for Telephone-based Interpretation and
Documentation Translation
SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDATION:
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract
with Language Line Service, Inc., in the amount of$200,000 for telephone-based interpretation and
documentation translation services for the term of July 1, 2007 through March 31, 2008.
(#21-800-11)
FISCAL IMPACT:
$200,000 Administrative Overhead Costs, 20% County, 40% State, 40% Federal
CHILDREN'S IMPACT STATEMENT:
This contract supports all five of the community outcomes established in the Children's Report Card: 1)"Children
Ready for and Succeeding in School"; 2)"Children and Youth Healthy and Preparing for Productive Adulthood";3)
"Families that are Economically Self Sufficient"; 4) "Families that are Safe, Stable and Nurturing"; and 5)
"Communities that are Safe and Provide a High Quality of Life for Children and Families," by providing translation
services to assist the multi-lingual population.
CONTINUED ON ATTACHMENT:_ X YES .Aq,
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RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMM B l ATION OF D COMMITTEE
__jz�PPROVE OTHER
SIGNATURE(S):
ACTION OF BO D S CJ APPROVE AS RECOMMENDED OTHER
VOTE OF SUPERVISORS /
f I HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS (ABSENT ) AND CORRECT COPY OF AN ACTION TAKEN
AND ENTERED ON THE MINUTES OF THE BOARD
AYES: NOES: OF SUPERVISORS ON THE DATE SHOWN.
ABSENT: ABSTAIN:
ATTESTED _j_J },t ( Z
JOHN CULLEN,CLERK OP THE BOARO OF
SUPERVISORS AND COUNTY ADMINISTRATOR
Contact: MICHAEL ROETZER 3-1582
WENDY THERRIAN,EHSD
EHSD CONTRACTS UNIT(EB)
COUNTY ADMINISTRATOR
AUDITOR-CONTROLLER BY: QDEPUTY
CONTRACTOR
�(Contract with Language Line Services, Inc., for Telephone-based Interpretation and
Documentation Translation continued)
BACKGROUND:
Language Line Services, Inc., provides telephone-based language interpreter services in multiple languages
such as Spanish, Chinese (Mandarin & Cantonese), French, Japanese, Russian, Korean, Vietnamese,
Armenian, Cambodian, Haitian Creole, Tagalog, Farsi, Thai, Croatian, and other languages.
Services include a one-touch access dual handset phone for three-way interpreter call that is now being used in
six different County offices. Language Line Services, Inc., provides document translation services, a much
needed service to multi-lingual clients.
Continuation of the contract with Language Line Service, Inc., will allow EHSD to pursue the open bid process
while continuing to deliver high quality services to limited English proficient clients requiring telephone-based
multi-lingual interpreter services.