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HOUSING AUTHORITY OF THE COUNTY OF CONTRA COSTA
TO: BOARD OF COMMISSIONERS
FROM: Rudy Tamayo, Executive Director
DATE: April 24, 2007
SUBJECT: APPROVE NEW JOB CLASSIFICATIONS
SPECIFIC REQUEST(S) OR RECOMMENDATION(S) & BACKGROUND AND JUSTIFICATION
I. RECOMMENDED ACTION:
APPROVE the addition of the following job classification, job description and salary range:
Job Classification FLSA Status
Resident & Community Services Coordinator Exempt
Computer Support Specialist Exempt
See attached job descriptions and salary information.
II. FINANCIAL IMPACT:
Authorized staffing levels have been approved in conjunction with budgets previously approved by
the Board on April 3, 2007.
III. REASONS FOR RECOMMENDATION/BACKGROUND
As per the Board approved Housing Authority Personnel Policies and Procedures Section 02.01
(attached), I am seeking approval of actions to add specific job classifications. The Housing
Authority has staffed the Computer Support Specialist position since September 2002 and the
Resident & Community Services Coordinator position since October 2006 through Temporary
Employee Contracts. The ability to staff these positions with permanent staff would add stability to
the organization and these programs.
IV. CONSEQUENCES OF NEGATIVE ACTION:
Should the Board of Commissioners elect not to approve this action, the Housing Authority would be
unable to have a workforce that meets the changing needs of the organization.
CONTINUED ON ATTACHMENT: X YES SIGNATURE
JRd a o Executive irector
RECOMMENDATION OF EXECUTIVE DIRECTOR RECOMMENDATION OF BOARD COMMITTEE
APPROVE OTHER
SIGNATURE(S):
ACTION OF BOARD ON APPROVED AS RECOMMENDED 0 34E
VOTE OF COMMISSIONERS
I HEREBY CERTIFY THAT THIS IS A
UNANIMOUS (ABSENT ) TRUE AND CORRECT COPY OF AN
AYES: NOES: ACTION TAKEN AND ENTERED ON THE
ABSENT: ABSTAIN: MINUTES OF THE BOARD OF
COMMISSIONERS ON THE DATE SHOWN.
ATTESTED If dh� /
J04 C LLEN,CLERK OF
THE BOARD OF COMMISSIONERS
AND COUNTY ADMINISTRATOR
6
BY DEPUTY
H:\JudyHayes\MSOFFICE\WINWORD\BOARD\BO-Computer Support Specialist Resident Community Services
Coordinator.doc
HOUSING AUTHORITY
OF THE
COUNTY OF CONTRA COSTA
Approved: 00/00/00 Reviewed: 00/00/00
Revised: 00/00/00
COMPUTER SUPPORT SPECIALIST
(FLSA EXEMPT POSITION)
DEFINITION/PURPOSE:
Provides technical assistance in supporting information systems; installs, configures,
troubleshoots and maintains a variety of computers and peripheral equipment including printers,
modems, hubs, switches, and telephony equipment. Provides hardware and software'Support to
all end users. Performs related duties as required.
DISTINGUISHING CHARACTERISTICS:
This classification provides technical support, application support, and computer related
assistance to end users, but not limited to desktop processing. Assists in network cabling when
necessary. Researches and expedites computer equipment, consumables, and peripherals for
purchasing requirements. Performs system maintenance, including backup of all servers, and
databases. Organizes and performs multitude of tasks in relations to the network integrity,
performance, and data degradation. This classification works in conjunction with the vendor
providing information technology services to the Authority.
SUPERVISION RECEIVED AND EXERCISED:
Operates under supervision of the Executive Director, or designee. Receives direction from
vendor providing information technology services to the Agency. This classification does not
supervise other Authority classifications.
ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following:
• Performs routine backup of Windows based data, including databases, telephony
system, and Unix server.
• Prepares off-site storage tapes.
• Adds, deletes, modifies user's home directory, MS Exchange email setup
• Setup of computer and peripherals for new and existing users
• Installs and configures Cisco equipment as necessary for users
• Installs, configures, maintains, and troubleshoots computer desktops
• Installs numerous software applications including operating system, and network
software.
• Performs maintenance and disk management on PCs, as necessary
• Researches computer equipment, peripheral, and consumable pricing for purchasing
requirements.
• Setup of computer equipment, including projector, for training and/or meeting needs
• Creates, maintains, and modifies Authority's intranet, internet, and other related
websites.
• Troubleshoots software applications, and associated hardware.
• Troubleshoots network operating issues, including cabling, wide area network, telephony
system, and coordinates third party resolutions when necessary
OTHER JOB FUNCTIONS:
Perform related duties as assigned.
KNOWLEDGE &ABILITIES:
Knowledge of- computer operating systems, network systems, standard desktop applications
software and terms and concepts used in computer based systems, computer hardware and
peripherals. Specifically, Microsoft Windows environment, not inclusive to XP, 2000, 2000
server, SQL 2000, Exchange, Office Professional 2000 & 2003, Project, Visio, other related
Microsoft software, Dreamweaver, Snag-it, Ultra-Edit, Adobe Acrobat Distiller, Scansoft, ADP
software, Cisco based wide area network, and VOIP phone system as well as 3com switches,
and hubs. Must have proficient understanding of TCP/IP topology, and Wide Area Network
knowledge.
Ability to - define problems, collect data, establish facts and draw valid conclusions, interpret an
extensive variety of technical instructions and deal with several abstract variables, connect
desktop workstations, coach users in correction of reported problems, communicate effectively,
both orally and in writing, work cooperatively and constructively with others
SPECIAL REQUIREMENTS:
California Driver License — Must possess and maintain an applicable California Driver License
and a driving record acceptable to the Authority's insurance carrier.
Physical Abilities and Work Environment— Must have the ability to drive an automobile, sit and
stand for lengthy periods of time, stretch and bend. Must have the manual dexterity tq,operate
keyboard equipment. Lift or carry up to 50 lbs. A majority of work is conducted in an indoor
office environment.
Other
• Provide an annual Statement of Economic Interest.
• Provide proof of US citizenship or, if a non-citizen, either lawful admission for
permanent residence or authorization for appropriate work by the Immigration and
Naturalization Service.
• Will be required to take a pre-employment physical examination.
• Be bondable.
EXPERIENCE AND EDUCATION GUIDELINES:
Any combination of experience and education that would be likely to provide the required
knowledge and abilities could be qualifying, as determined by the Authority. A typical way to
obtain the knowledge and abilities would be:
Experience — Two (2) years related work experience, including one (1) year of hands on
desktop and network support.
Education — Graduation from an accredited college or university with an Associate of Arts
degree in computer science, information technology or related field. Possession
of a Bachelor's degree from an accredited college or university is desirable.
Computer Support Specialist
Page 2 of 2
HOUSING AUTHORITY
OF THE
COUNTY OF CONTRA COSTA
Approved: 00/00/00 Reviewed: 00/00/00
Revised: 00/00/00
RESIDENT & COMMUNITY SERVICES COORDINATOR
(FLSA EXEMPT POSITION)
DEFINITION/PURPOSE:
Under the direction of the Director of Managed Housing Programs, the Resident &
Community Services Coordinator will work in partnership with the Housing Authority's
Resident Councils, contracted service providers and Housing Managers, as required, to
promote and foster resident self-sufficiency. Implement, develop, organize, supervise
and direct recreational programs at public housing developments.
DISTINGUISHING CHARACTERISTICS:
This management classification is responsible for the development and execution of a
multi-faceted strategy that will:
• Develop programs, administer grants and link with community based
organizations to provide self-sufficiency models for low income residents;
• Support and encourage the development of an agency-wide Resident Council
and individual councils;
• Increase resources that are available to the residents of Housing Authority
developments;
• Advocate for residents with the Housing Authority, law enforcement and the
larger community;
• Provide life enhancement services through coordination of a variety of service
providers;
• Plan, coordinate and direct recreation programs; supervise and instruct
individuals and groups in recreational activities; and
• Research and seek funding sources, and prepares funding proposal and grant
applications; recommends, evaluates and monitors budgets, and recommends
modification to budgets to reflect programmatic changes.
It differs from the Housing Manager classification by the lack of involvement in the day-
to-day management of one of the housing programs or housing developments.
SUPERVISION RECEIVED AND EXERCISED:
Operates under the direct supervision and direction of the Director of Managed Housing
Programs. This classification does not normally supervise other Authority classification;
however, it may provide direct and general supervision to assigned clerical personnel.
ESSENTIAL JOB FUNCTIONS: Duties include, but are not limited to, the following:
• Coordinate resident activities and secure assistance for residents.
• Encourage the development of resident leaders.
• Assist Public Housing residents in starting resident councils by developing
bylaws, holding elections and conducting regularly scheduled meetings.
• Work in partnership with residents and other agencies to plan and implement
special projects.
• Direct and help deliver recreation, employment and training opportunities.
• Attend and/or coordinate community activities, including evening and weekend
activities.
• Prepare publications to keep residents informed of activities, services available
and other pertinent information.
• Oversee and help implement complex grant programs
• Track program objectives and provide regular performance reports including
budget to actual financial reports.
OTHER JOB FUNCTIONS:
May represent the Authority at public meetings and conferences. Perform related duties
as assigned.
REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS:
Knowledge of- Local government structure; public and assisted housing programs;
social service resources available in the community; report writing and record keeping;
philosophy, principles and practices of public recreation programs; major sports, games
and other recreational activities suitable for children, adolescents and adults; standard
office procedures, methods, and computer equipment.
Ability to -Address groups of people and present information in a clear, organized and
convincing manner; meet and deal effectively with the public and establish effective
working relationships; demonstrate effective interpersonal skills; negotiate contracts,
track activities and prepare complex reports; direct multiple programs with minimal
resources; communicate clearly and effectively both verbally and in writing; organize
work, set priorities, and exercise sound judgment within established guidelines; prepare
and work within established operating budgets; operate a personal computer using
various Windows—based application programs.
SPECIAL REQUIREMENTS:
Professional Certificates — Registration by the California Board of Recreational
Personnel desirable.
California Driver License — Must possess and maintain an applicable California Driver
License and a driving record acceptable to the Authority's insurance carrier.
Physical Abilities and Work Environment— Must have the ability to drive an automobile,
sit and stand for lengthy periods of time, climb stairs, stretch, bend, and walk over
uneven ground. Must have the manual dexterity to operate keyboard equipment. Lift or
carry up to 15 lbs. A majority of work is conducted in an indoor office environment.
Other
• Provide an annual Statement of Economic Interest.
• Provide proof of US citizenship or, if a non-citizen, either lawful admission for
permanent residence or authorization for appropriate work by the Immigration
and Naturalization Service.
• Will be required to take a pre-employment physical examination.
• Appointee will be asked to obtain fingerprint clearance as provided by law.
• Be bondable.
EXPERIENCE AND EDUCATION GUIDELINES:
Any combination of experience and education that would be likely to provide the required
knowledge and abilities could be qualifying, as determined by the Authority. A typical
way to obtain the knowledge and abilities would be:
Experience—Three (3) years of increasingly responsible demonstrated experience in
social services delivery, recreational programs administration and management, or grant
attainment and management. Must be computer literate.
Education — Possession of a Bachelor's Degree from an accredited college or university
is desirable.
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HOUSING AUTHORITY of the
Section 02.01
COUNTY of CONTRA COSTA
Personnel Policies & Procedures
Approved: 12/18/01
Position Classification Revised: 00/00/00
Reviewed: 00/00/00
I. Purpose:
To provide a method for identifying and classifying each position within the
Housing Authority.
II. Application:
Except as otherwise provided herein or in applicable memoranda of understanding,
these policies and procedures shall apply to all Housing Authority employees.
III. Policy:
It is the policy of the Authority that each position shall be classified based on the
assigned duties and responsibilities in accordance with the classifications
established by publication of classification specifications approved by the Executive
Director.
IV. Procedure:
A. The Executive Director or the Human Resources/Training Officer, if so
designated by the Executive Director, shall be responsible for the classification
of all Authority positions in accordance with established Authority class
specifications and shall be responsible for the maintenance of the classification
system.
1. If the description of a new position does not substantially meet any of the
existing class specifications, a new classification specification shall be
prepared by the Executive Director or his/her designee and approved by the
Board of Commissioners.
2. The classification title of a position shall be used in all official persormel
and budget records and transactions.
3. The Executive Director shall maintain classification specifications of the
Authority, and salary schedules for all positions.
B. Classifications of the Authority shall be divided into Exempt and Non-Exempt
classifications.
1. Exempt classifications shall include those classes that meet the Fair Labor
Standards Act criteria for executive, professional, and administrative
exemption from overtime regulations.
2. Non-Exempt classifications shall include those classification excluded under
Section IV.B.1, above.
Personnel Policies& Procedures COMPENSATION PRACTICES: Page 3 of 16