HomeMy WebLinkAboutMINUTES - 05012007 - C.37 TO: Board of Supervisors == Contra
Costa
FROM: Linda Dippel, Director County
Department of Child Support Services.
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DATE: May 1, 2007 3
SUBJECT: Grocery Cart Ads
SPECIFIC REQUEST(S)OR RECOMMENDATIONS14 BACKGROUND AND JUSTIFICATION
Recommendation
Approve and authorize the Department of Child Support Services Director, or designee,to execute a
contract with FANFARE MedialWorks, Inc. for shopping cart advertising not to exceed $50,000 between June
1, 2007 and May 31, 2008. The ads will create awareness of the new, easy to use, secure Turbo Court
Application for Child Support Services to Contra Costa County residents needing child support services.
Background
Interactive forms applications, created as a joint project by the San Mateo Superior Court and Intresys,
were initially developedfor county courts in the State of California. Pro-se litigants can complete required
forms for a variety of legal issues using a guided, interactive questionnaire available 24x7 over the Internet.
Advanced functionality automatically determines which questions are relevant to the litigant, validates data,
eliminates the needfor duplicate entry, automatically performs necessary calculations (e.g. income & expense),
and determines which forms arelrequired. The submission of legible, accurate and complete forms significantly
reduces the time the courts spend processing filings,from the court clerk all the way to the bench. And by
educating the public regarding process, terminology and requirements, litigants are empowered to better
address their specific situations'
Contra Costa County DCSS began working with Intresys a little over a year ago to develop a web-based,
interactive application for child Isupport services. The application is available NOW on the DCSS home page.
Non-aid applicants can click one "Turbo Court/Helps you complete forms needed to open a child support
case" link and, using a password, easily complete an application for child support services. Answers are
automatically applied to all relevant fields and irrelevant questions are omitted. When completed, the applicant
can sign where indicated and send or bring in the application.
The Turbo Court Child Support Application has been approved for statewide use enabling local child
support departments to extend their services to non-aid customers.
Justification
The new Turbo Court Child Support Application allows DCSS to extend FREE child support services to
the general population. Individuals with court orders, but lacking enforcement assistance, will have the myriad
of services including locate and',enforcement actions readily available.
Grocery cart ads provide a cost effective vehicle to reach residents in their communities.
DCSS will use a variety of other outreach resources such as CCTV and the County internet to reach
residents.
CONTINUED ON ATTACHMENT:_YES SIGNATURE:
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(RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
PROVE OTHER
SIGNATURE(S):
ACTION OF BO N w " APPROVED AS RECOMMENDED OTHER
VOTE OF SUPERVISORS
I HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS(ABSENT ) AND CORRECT COPY OF AN ACTION TAKEN
AYES: NOES'. AND ENTERED ON THE MINUTES OF THE BOARD
ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN.
ATTESTED
Contact: Linda Dippel,Director,DCSS(34455) JOHN SWEET ,CLER C OF THE BOARD OF
cc: Auditor-Controller SUPERVISORS AND COUNTY ADMINISTRATOR
DCSS,Attn:David Kincaid
CAO-Justice,Attn:George Roemer t /
BY O c/ DEPUTY
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