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TO: BOARD OF SUPERVISORS fi L
CONTRA
FROM: Lori Gentles, Assistant County Administrator-
Director of Human Resources y', ••we_: COSTA
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DATE: April 3, 2007cou
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COUNTY
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SUBJECT: P300#20283 ` • Z
SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDATION:
Adopt Position Adjustment Resolution Number 20283 to Add two (2) full-time Social Service Appeals Officer
(UNREPRESENTED) positions in the Employment and Human Services Department.
FISCAL IMPACT:
The annual cost for this action is $231,864 and 100% funding will be received by State and Federal Medi-Cal
funding sources.
BACKGROUND:
The Employment and Human Services Department has requested to add two (2) Social Service Appeals
Officer positions in an effort to the provide adequate staffing to the Appeals Unit.
The department has received a significant increase of requests for state hearings over the last 18 months on
suspension, non-receipt, reduction or termination of Medi-Cal Program benefits. Numerous notices are sent to
clients regarding the action(s) issued and the clients are routinely requesting hearings by the Appeals Unit to
review the action(s) issued and advise them on the appropriateness of the action(s).
Reports from Bay Area County Appeals Units indicate that in order to adequately review cases and meet state
mandates, Appeals Officers are assigned on average a caseload of 15-20 appeals. Contra Costa's stats over
the last year indicated that Social Service Appeals Officers have averaged 68 appeals each month, resulting in
hearing date delays.
The department does not have appropriate staffing levels in place to comply with state laws that require Social
Service Appeals Officers review and resolve appealed actions at the lowest administrative level possible, to
avoid unnecessary state hearings.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the department will not be able to adequately review cases, provide service to
clients and meet state mandates.
CONTINUED ON ATTACHMENT: YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
APPROVE OTHER
SIGNATURE(S): n n n
ACTION OF BOARD ON _ per'(,✓kl� �—� ��` ' APPROVED AS RECOMMENDEDOTHER
VOTE OF SUPERVISORS v 4
D(UNANIMOUS(ABSENT
I HEREBY CERTIFY THAT THIS IS A TRUE AND CORRECT
) COPY OF AN ACTION TAKEN AND ENTERED ON THE
AYES: NOES: MINUTES OF THE BOARD OF SUPERVISORS ON THE DATE
ABSENT: ABSTAIN: SHOWN.
Orig. Dept: Anne Crisp, Personnel Services Assistant III 3-1527(EHS) ATTESTED 3 )
cc: Sukari Beshears,Human Resources Analyst 5-1735(HR) JOHN'CULLEN,CLERK OF THE BOARD OF
County Administrator S PERVIS RS AND COU TY ADMINISTRATOR
BY _ C DEPUTY
M382(10/88)
RECEIVED
02/MAR 0 2 2007 eta s
OFFICE OF POSITION ADJUSTMENT REQUEST NO. C! 2 .
L_COUNTY ADMINISTRATOR
DATE
Department: Department No./ COPERS
Employment&Human Services Budget Unit No. 501 Org. No. 5230 Agency No. A19
Acton Requested: Add and fill aFw(2 FTE)SS Appeals Officer(X4SG)for Appeals
+W0
Proposed Effective Date: Day after Board action
Classification Questionnaire attached' Yes 0 No 0 /Cost is within Departmenfs budget: Yes 13 No 0
Total One-Time Costs(non-salary)associated with request: $7,000
Estimated total cost adjustment(salary/benefits/one time):
Total annual cost $231,864 Net County Cost $0
Total this FY $57,966 N.C.C.this FY $0
SOURCE OF FUNDING TO OFFSET ADJUSTMENT State and Federal MediCal funding C_r?
Department must initiate necessary adjustment and submit to CAO.
Use additional sheet for further explanations or comments.
-6r) partment Head
REVIEWED BY CAO AND RELEASED TOYV44WRE7S06%1�CES DEPART T
Ileeputy County Ad6in—istrator Date
HUMAN RESOURCES DEPARTMENT RECOMMENDATION DII:
;CON-r-RA C08'TA'COUNTY
RECEIVED
ADD two (2) full-time Social Service Appeals Officer (Unrepresented) (X SG) position r at
salary level B85 1670. , ?n07
FEB 1 6 7007
Resolution 71/17 establishing positions and resoiutiDns allocating dasses to the BasdExempt salary sdiedule. OFFICE OF
COUNTY ADMINISTRATOR
Effective: t Day following Board Acton,
❑ (Date)
(for)Director of Human Resources
COUNTY ADMINISTRATOR RECOMMENDATION DATE:
0 Approve Recommendation of Director of Human Resources
13 Disapprove Recommendation of Director of Human Resources
13 Other: (for)County Administrator
BOARD OF SUPERVISORS ACTION: John Cullen,County Administrator and Clerk of the
Adjustment APPROVED EX DISAPPROVED 0 Board of Supervisors
DATE: �wo BY: C t__P�
APPROVAL OF THIS ADJUSTMENT CONSTITUTES A PERSONNEUSALARY RESOLUTION AMENDMENT
POSITION ADJUSTMENT ACTION TO BE COMPLETED BY HUMAN RESOURCES DEPARTMENT FOLLOWING BOARD ACTION
Adjust class(es)/position(s)as follows:
If Request is to Add Project Positions/Classes,please complete other side
P300 Form Master