HomeMy WebLinkAboutMINUTES - 03132007 - C.62 TO: BOARD OF SUPERVISORS - Contra
FROM: Joseph P. Valentine, Director � o, `..�uu�.: ..�,,. ' `s
Costa
Employment and Human Services Department _
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DATE: March 13, 2007
COUK-- County
SUBJECT: Contract with Patricia Zavanelli for Automatic Call Distribution Services
SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDATION:
APPROVE and AUTHORIZE the Employment and Human Services Director, or
designee, to execute a contract with Patricia Zavanelli in an amount not to exceed
$90,100 to provide technical services for the Automatic Call Distribution Center for the
period April 1, 2007 through December 31, 2007.
FISCAL IMPACT:
$90,100: Administrative Overhead: 20% County; 40% State; 45% Federal
CONTINUED ON ATTACHMENT:"YES SIGNATURE: '
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
✓APPROVE OTHER
SIGNATURES • '
ACTION OF BO R/ON I �, APPROVE AS RECOMMENDED OTHER
VOTE OF SUPERVISORS
I HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS (ABSENT / ) AND CORRECT COPY OF AN ACTION TAKEN
AND ENTERED ON THE MINUTES OF THE BOARD
AYES: NOES: OF SUPERVISORS ON THE DATE SHOWN.
ABSENT: ABSTAIN:
ATTESTED Y "� ✓�` ' 3 , �
JOHN CULLEN,CLERK OF THE BOARO OF
SUPERVISORS AND COUNTY ADMINISTRATOR
Contact Person:
CC: MICHAEL ROETZER
EHSD CONTRACTS UNIT-EM
COUNTY ADMINISTRATOR
AUDITOR-CONTROLLER
CONTRACTOR
C
BY: ,DEPUTY
SUBJECT: Contract with Patricia Zavanelli for Automatic Call Distribution Services
CHILDREN'S IMPACT STATEMENT:
This contract supports one of the community outcomes established in the Children's
Report Card: "Families that are Safe, Stable and Nurturing," by providing services that
enhance Medi-Cal Servies.
BACKGROUND:
Patricia Zavanelli was selected after a competitive bid process (Request for Interest
#263) to provide technical support services for the Automatic Call Distribution Center
(ACD) and Interactive Voice Responder (IVR) for the Department's Medi-Cal Service
Center.
Employment and Human Services (EHSD) has been working with Human Resources to
create a Call Systems Administrator position.
19-018-5