HomeMy WebLinkAboutMINUTES - 07112006 - C.78 TO: BOARD OF SUPERVISORS s.
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FROM: Danna Fabella, Interim DirectorC
Employment and Human Services Department °�sT'...:_• .--�� County
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DATE: June 13, 2006
SUBJECT: Contract with Language Line Services for telephone-based interpreter and document translation
services
SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDED ACTION:
APPROVE and AUTHORIZE the Interim Employment and Human Services Director, or designee, to execute a
contract with Language Line Services in the amount of$240,000 to provide telephone-based interpreter and
document translation services for the period July 1, 2006 through June 30, 2007. (Budgeted: Administrative
Overhead: 20% County; 40% State; 40% Federal) (All Districts)
FINANCIAL IMPACT:
$240,000 Administrative Overhead Costs: 20% County; 40% State; 40%Federal.
CHILDREN'S REPORT CARD:
This contract supports all five of the community outcomes established in the Children's Report Card: 1)
"Children Ready for and Succeeding in School"; 2) "Children and Youth Healthy and Preparing for Productive
Adulthood"; 3) "Families that are Economically Self Sufficient"; 4) "Families that are Safe, Stable, and
Nurturing"; and 5) "Communities that are Safe and Provide a High Quality of Life for Children and Families".
RACKGROUND:
Language Line Services provides telephone-based language interpreter services in multiple languages such as
Spanish, Chinese (Mandarin& Cantonese), French, Japanese, Russian, Korean, Vietnamese, Armenian,
Cambodian, Haitian Creole, Tagalog, Farsi, Thai, and other languages. Services include a one-touch access dual
handset phone for three-way interpreter call that is now being used in six different County offices.
Employment and Human Services Department (EHSD) has increased the level of services provided by
Language Line to address the ongoing, additional demand for interpreter services by Limited English Proficient
clients. EHSD staff continues to provide comprehensive and multi-lingual social services to clients. (21-800)
CONTINUED ON ATTACHMENT: YES SIGNATURE:
(/RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
L,-APPROVE OTHER
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SIGNATURE(S):
ACTION OF B064
Nu�\1 ) e�Q(Q APPROVED AS RECOMMENDED X OTHER
VOTE OF SUPERVISORS
I HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS(ABSENT r ` ) AND CORRECT COPY OF AN ACTION TAKEN
AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD
ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN.
ATTESTED �V -kj I I I �p
JOHN CULLEN,CLE hK OF THE BOARD OF
SUPERVISORS AND COUNTY ADMINISTRATOR
Contact: WENDY THERRIAN
EHSD(CONTRACTS UNIT)-EM
COUNTY ADMINISTRATOR BY ,DEPUTY
AUDITOR-CONTROLLER
CONTRACTOR