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HomeMy WebLinkAboutMINUTES - 06142005 - C97 Contra TO: BOARD OF SUPERVISORS .; �~ .,t r *i f r:. 1► FROM: JOHN SWEETEN, County Administrator ::. : Costa DATE: JUNE 1412005 �o•: = ,,..• '� County rA_coun'�' SUBJECT: AUTHORIZATION TO SUBMIT ENTRIES TO THE CSAC 2005 CHALLENGE AWARDS PROGRAM Ca0v SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDATION: AUTHORIZE the Chair, Board of Supervisors, to submit applications to the California State Association of Counties for the 2005 Challenge Awards Program. FISCAL IMPACT: A $35.00 application fee is required for each of the 7 entries, totaling $245.00. BACKGROUND, The California State Association of Counties (CSAC) is sponsoring the CSAC Challenge Awards Program for 2005 and Contra Costa County wishes to participate in the program. The County will nominate the following innovative programs/projects for award Consideration: • Contra Costa County Watershed Calendar (Public Works Department) • Solution to a Budget Crisis (Building Inspection Department) • The KEYS Auto Loan Program (Employment & Human Services Department) • Uniforms for All (Employment & Human Services Department) • ILSP Speakers Bureau (Employment & Human Services Department) • Contra Costa One-Stop Consortium (Employment & Human Services Department) • Juvenile Justice Treatment Alternatives: Chris Adams and Summit Center Programs (Health Services Department) In submitting these applications, the County agrees to the Program requirements and responsibilities as set forth by CSAC for entering into the awards program. CONTINUED ON ATTACHMENT: 90(ES ❑NO SIGNATURE:--------------------------------------------------------------------------------------------------------------------- ,_ `A&., COMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD OMMITTEE ,APPROVE OTHER P e SIGNATURE(S): ----------------- ----+_-_ ------__--_-_ _APPROVE AS RECOMMENDED OTHER-------------m -_--- ________- ____-------__-__-__ ACTION OF BO ON VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE AND CORRECT COPY OF AN ACTION TAKEN UNANIMOUS(ABSENT MAE ) AND ENTERED ON THE MINUTES OF THE BOARD OF SUPERVISORS ON THE DATE AYES: NOES: SHOWN. ABSENT: ABSTAIN: ATTESTED: JUNE 14,2005 CONTACT: JULIE ENEA (925)335-1077 JOHN SWEETEN,CLERK OF THE BOARD OF SUPERVISORS AND COUNTY ADMINISTRATOR CC: COUNTY ADMINISTRATOR PUBLIC WORKS DEPARTMENT BUILDING INSPECTION DEPARTMENT EMPLOYMENT&HUMAN SERVICES DEPARTMENT �. HEALTH SERVICES DEPARTMENT BY ,DEPUTY 4 2005 CSAC CHALLENGE AWARDS California State Association of Counties Entry Form Contra Costa County County(ies)Name(s) Mitch Avalon, Public Works Deputy Director Contact Name and Title 255 Glacier Drive Mailing Add ss Martinez CA 94553 City State zip (925) 313-2203 Phone maval QIDW.cccounty.us Email Contra Costa County Watershed Calendar Title of the Entry(To be used on Award—Seven words maximum) RMA:iz G:1GrpData\Admin\Mitch120051CSAC Challenge Award Entry Form.doc s . 2005 CSAC Challenge Award Contra Costa County Watershed Calendar Overview: The Watershed Calendar is an educational tool to meet our stormwater (NPDES) permit requirements to increase the public's awareness of clean water issues and provide them with easy ways to reduce stomwater pollution. Challenge: Our stormwater (NPDES) permit includes a requirement for public education and outreach on watershed and pollution prevention issues. Previous educational outreach was limited and ineffective due to staffing and funding constraints and could only include attending community events where we gave out literature and promotional items, providing written material in our office reception area, stenciling storm drains with "No Dumping - Drains to Bay/Delta and hiring contractors who brought watershed education into a limited number of classrooms. The calendar allowed the County to reach out to each individual in their home. Solution: The calendar was designed to be a useful tool for residents to find ways to take action in their local watersheds to improve stormwater quality. The inside cover of the calendar features a map of Contra Costa County's watersheds so people can find out what watershed they live in. Each month features an environmental message targeting a specific watershed concern. The messages are coordinated with the seasons and offer information about a watershed issue, simple ways to correct behaviors that pollute our waterways, and resources on how to learn more about each environmental theme. The days of the month identify special events and scheduled watershed stewardship meetings. We launched the program by first developing a comprehensive list of all local watershed stewardship groups, environmental non-profits, cities, utilities and other agencies to target as potential partners for acquiring information and photographs. The next step was to formally request and obtain all the special event information, scheduled watershed stewardship groups meeting dates, reference information and photographs. Staff also attended many meetings all over the County to promote the program. 1 A A graphic designer was hired to design the calendar and to help organize the special event information and photographs. A final draft was developed and sent out to various groups for review. Comments were received and incorporated. Soon after, a final design was ready for the printer and 49,000 calendars were produced. The Cost of the Program: The total cost per calendar was $1.59. The entire project took six months to coordinate and complete. Results: A total of 46,339 calendars were mailed, one to each single-family household and post office box (rural areas only) in unincorporated County. About 2,500 calendars were distributed to members of watershed stewardship groups, contributing.agencies and to various individuals upon request. Some cities and other agencies have now asked to partner with us in future years because our calendar has now become known to be an attractive and successful tool for reaching the community. These partnerships will reduce future program costs. The calendars were a huge success. We received letters of praise and many phone calls and emails from appreciative citizens. Numerous people requested additional copies for friends or relatives and many made a special trip to the office just to pick one up because they did not live in unincorporated county but had heard of or seen the calendar. To accurately measure the success of the calendars, 800 random surveys will be mailed to County residents with self addressed, stamped envelopes to ensure a high survey return. The survey will ask residents if they like the calendar, how they utilize it, if they feel it is a valuable resource and how to improve the calendar in the future. The calendars have reached each family in the county at a fraction of the cost of our traditional outreach efforts. Contact: Tonya Redfield, Watershed Management Planning Specialist, 925-313-2313; tredf@pw.cccounty.us. 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'a _ y _ _._ .a.-. 1 i? �' �- ..-, - - - ., _ - +.l�.T_S�., :fl.-� t 4 =�� .(ter s • .i• _,f - ,- z- - -. �. „� - - - E.r- Tom.. �-: _ s=a.>~..-?- S _ - ` ti .r i, - . _: �€'r"�~ z sem:, ., 2005 CSAC CHALLENGE AWARDS California State Association of Counties Entry Form You may type this information on a separate sheet and submit as Page one of your entry: Contra Costa County Building Inspection Department COUNTY(IES)NAME(S) Carlos Baltodano CONTACT NAME AND TITLE 651 Pine St. 3rd Floor, North Wing MAILING ADDRESS Martinez CA 94553 CITY STATE ZIP (925) 335-1108 PHONE EXT, cbalt a@bi.cccounty.us EMAIL Solution to a Budget Crisis TITLE OF THIS ENTRY(TO BE USED ON AWARD-SEVEN WORDS MAXIMUM) Remember to: Include the following for each entry: • Completed entry form. • Two-Page Executive Summary. • Copy of endorsement letter authorizing entry.One letter may be used for multiple entries,but please include a copy for each entry. • Enclose payment of$35.00 for each entry.One check may be used for multiple entries. Checks should be made payable to: CSAC Challenge Awards. Mail or deliver all of the above to: CSAC Challenge Awards California 1100 K Street,Suite 101 State Sacramento,CA 95814 Association of Counties "SOLUTION TO A BUDGET CRISIS" Contra Costa County, California A. Overview To help generate revenues, the Contra Costa County Building Inspection Dep artm ent initiated the Partnerships in Action (PIA) program that provides comprehensive building services to cities within the county. These services include plan check, project management, field inspections, building official duties, code enforcement, grading, public information, ad min istration/coord i nation of building standards, and accounting. B. Problem or Challenge With a budget crisis facing the Contra Costa County Building Inspection Department, the challenge was to maintain revenues for the Department at a level necessary to retain staff and not increase fees while the unincorporated areas of the County continue to shrink. Cities within the county had turned to the private sector to fill gaps in services. The Department recognized the need to develop a delivery system to provide services that were just as efficient and expeditious as the private sector. C. Solution The Department decided to compete with the private sector to provide building services to cities within the County. To implement the PIA, the Department developed a brochure, a standardized contract and a staffing module to meet the needs of a jurisdiction. The Department tailored its services to enable other jurisdictions to choose the County as primary building service provider. The Department currently contracts with 11 cities. SOLUTION TMJ A BUDGET CRISIS Contra Costa County D. BudgetfCostfSavings There is no additional cost of the program. The PIA program has actually enabled the Department to utilize its resources more efficiently by spreading its fixed cost of technical infrastructure and administration over a larger number of transactions. E. The Results/Success of the Program The Partnerships in Action program has enhanced inter-govemmental coordination With cities; improved code interpretation consistency; and increase the cost effectiveness of the various services. Since the non-incorporated areas of the County are shrinking, provision of services to cities has now become a significant source of revenue. Given the tendency for, incorporation, provision of services to cities is an untapped opportunity for County Building Departments. As a result of increasing the services to the cities within the County, when permit activity was down this year in the unincorporated areas, revenues remained consistent due to the PIA program. Another benefit of the PIA program has been the increase in training for staff in every division. The training necessary to provide more efficient services to cities has enabled staff to grow and learn and in some cases, seek promotional opportunities. This has benefited both them as individuals, as well the Department. F. Project or Program Contact Carlos Baltodano, Director Building Inspection Department 651 Pine Street 3rd Floor, North Wing Martinez, CA 94553 (925) 335-1178 cbalt@bi.cccounty.us Page 2 x��r�rs..•I s-:�• 7 i Iy L7 1 lv Si+ Y�'i I.S., ...f•� T-�!/ ^�{.?r t • ti���ayi;,7 '• • ��.,Sff1' 4a�,T,s7 t�y r _ � � �y r•":�y: 7'Y}L!.i3,�ji. hi!! �C �as{...' i` _/ O � �M ...L ila• il� ,Y � � � SrT�a a •t } s z �•- - i cq Mv ab ds O } s" {•,tr:Z. ...rte _ A .. .:� -'-- :�_ •_: _ - ,fir W L'3 N � ,,ii .Yr h4 11 t• •`•• m •M :i:' •}''Je-.S.i -f'sl 1 ny .ts.1+ _ _ _ M Y- co h .J�•r;,,.,, •"•�.:.�• -SS } 3-- if.�Y •yl;a y� .Zf.f a1 , - ^ O T.� .:.• ! r•p�4 i ..Y� �� t•i�f•-i•f�rl 4. i'tf,! 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Checks should be made payable to:CSAC Challenge Awards. Mail or deliver all of the above to: CSAC Challenge Awards California 1100 K Street,Suite 101 State Sacramento,CA 95814 Association of Counties t C S A C 2005 Challenge Awards Contra Costa. County: THE KEYS AUTO LOAN PROGRAM ~� • A KEYS loan has actually, to my surprise, helped me budget better." "KEYS has enabled me to finish school so I could earn a position as a »� medical assistant at Kaiser." t.=a Prior to a KEYS Loan Z1.A�;,.w:s'• .._'' .riC'.'C,�:I:i j.,•'c.L�K�}'"��,•y�•F":.'�'i... 7 I had no time for my children because I was always on some bus." s. 4 Program Contact: Joel Flamand, Assistant Transportation Coordinator Contra Costa County Employment&Human Services Department 40 Douglas Drive,Martinez, CA 94553 Phone: (925)313-1735 Fax(925)313-1575 Email: iflamand@ehsd.cccounty.us CSAC 2005 Challenge Awards Contra Costa County: THE KEYS AUTO LOAN PROGRAM OVERVIEW: The KEYS Programprovides low-interest auto loans to employed Ca1WORKs partici- pants in order to help them make the final step to employment self-sufficiency. "KEYS" is an acronym for"Keeping Employment equals Your Success." CHALLENGE: Without a car to provide transportation to employment and to their children's school or daycare, many CaIWORKs participants, primarily single mothers, have difficulty successfully mak- ing the transition to work as well as retaining and advancing in their employment. When public transportation is not available to these destinations or when the time spent on public transportation to make these multiple-destination stops is excessive, individuals without access to an automobile have an almost insurmountable barrier to achieving self-sufficiency through employment. SOLUTION: The KEYS Program was developed as a result of nationwide research to deliver the flexi- ble solution to employment transportation problems that only a personal car can provide. KEYS has two basic components. (1) The Loan Applicant/Recipient: Applicants are carefully screened for both need and financial criteria. Most KEYS applicants have credit problems and insufficient savings to make a down payment, but many can afford the monthly costs of car ownership. Applicants must show sufficient disposable income to afford the expenses of owning a car, including the loan pay- ment, insurance, fuel and maintenance. Once approved by the loan committee consisting of depart- ment staff and staff from the local credit union, applicants must complete budget and basic auto maintenance courses before the loan is funded. (2) The Vehicle: The KEYS Coordinator assists approved applicants in selecting their vehicles. The program runs a CarFax report on each vehicle and has each diagnostically inspected by a certified mechanic. Once the applicant has met all condi- tions and the vehicle has been approved, the loan is funded by the Contra Costa County Credit Union. BUDGET/COSTS/SAVINGS: The beauty of implementing a loan program is that through the repay- ment process, a majority of the program funding is self-sustaining. The KEYS Program issues two- year loans. The loans from the first year are paid off by year three, requiring no significant addition to the loan reserve fund to make loans in year three and beyond. All loan programs have a default factor (nationally, similar programs have default rates ranging from zero to 156, with most in the 5% to 10% range), so some additional cash may need to be added, but with good applicant and vehi- cle screening this has proven to be minimal (In its first two and half years, KEYS had only two loan defaults). The primary ongoing cost is that of staffing and operating the program.As of December 2004, approximately$84,500 had been issued in loans, and KEYS loan recipients had repaid approxi- mately $36,500. Other than the $2,700 in defaulted loans, KEYS will recoup the entire loaned amount of$84,500. This is in comparison to the department's earlier method of assisting partici- pants with obtaining cars,which cost approximately $300,000 per year, and none of that money was recouped. Since those practices are no longer in place, the KEYS program has saved the department. $549,300 in its first two years. .y RESULTS: In the 28 month life of the KEYS program, 35 CalWORKs participants have received auto loans of between $1,500 and $4,000. 33 loan recipients have succeeded in making their monthly loan payments and 6 of these individuals have paid off their KEYS loan and now own title to their vehicle. Exit surveys sent to these 6 individuals revealed that one individual increased their hourly wage while participating in KEYS by $3.18 while another increased theirs by $1.65. Representative sample responses from these surveys include: "KEYS has enabled me to finish school so I could earn a position as a medical assistant at Kaiser. I am also still employed at Bank of America..." "Prior to a KEYS Loan, I had no time for my children because I was always on some bus. Now I have a lot of free time for them. They are much happier." "I feel I am less dependent on others. I feel more self-sufficient.A KEYS loan has actually, to my surprise, helped me budget better." Besides stabilizing and improving their employment situations, KEYS recipients appreciate the opportunity to re-establish their credit through making regular loan payments. 2005 CSAC CHALLENGE AWARDS California State Association of Counties Entry Forth You may type this information on a separate sheet and submit as Page One of your entry: Contra Costa County COUNTY(IES)NAME($) Nina Goldman, Program Manager CONTACT NAME AND TITLE 40 Douglas Drive MAILING ADDRESS Martinez CA 94553 CITY STATE ZIP (925)313-1793 PHONE EXT. ngoldman@ehsd.cccounty.us EMAIL The"Uniforms for All" TITLE OF THIS ENTRY(TO BE USED ON AWARD-SEVEN WORDS MAXIMUM) Remember to: Include the following for each entry: • Completed entry form. • Two-Page Executive Summary. • Copy of endorsement letter authorizing entry.One letter may be used for multiple entries,but please include a copy for each entry. • Enclose payment of$35.00 for each entry.One check may be used for multiple entries. Checks should be made payable to:CSAC Challenge Awards. Mail or deliver all of the above to: CSAC Challenge Awards California 1100 K Street,Suite 101 State Sacramento,CA 95814 Association of Counties x t r C S A C 2005 Challege Awards I Contra Costa County: The "Uniforms for All" r L%L n s. t t r � N•rt ' 1 aii �.,.- ,.,.4.1.�w .. h- Y .s�+���rt�:Y'}l�"�-""Mk'i{•^t��dx�?Fi �n°t�x�...� .•°r*s y�t1t"4yi�9{ ; � 'ii"i �t '+ , .: Program Contact Nina Goldman Program Manager �.•• ..a��!'.i1,-"�a.Fn.�+��a rF+tM• +fjiry..^�.'fY •r�,{r .�y rets. 7.- Contra Costa County Employment c Human Services Service Integration Program 40 Douglas Drive, Martinez, CA 94553 Phone: (925) 31.3-1793 Fax: (925) 313-1575 E-mail: ngoldmanehsd.cccounty.us. C S A C 2005 Challenge Awards Contra Costa County: "Uniforms for All" Partnership This innovative county/community partnership provided free school uniforms, shoes and coats to the 310 students enrolled at one of our community's highest-need elementary schools. Challenge In 2001, Contra Costa County established the Verde Involving Parents (VIP) Program, an unusual partnership with Verde School students, parents, teachers and administration, aimed at increasing student attendance, improving student behavior and enhancing parent involvement in their chil- dren's education. Over the ensuing four years, VIP's efforts helped bring about dramatic changes at Verde, including a 47% reduction in absences and a 37% reduction in tardiness. Parent involvement also blossomed at Verde —illustrated by unprecedented participation in"Family Nights" and other school-sponsored events. Most important, over the past four years, Verde experienced some of the greatest improvements in standardized test scores statewide. Verde's API rose from 315 to 591 between 2000 and 2004—an increase of 88%. During the 2003/04 school year,Verde parents expressed a strong desire for school uniforms. Many students were coming to school wearing ragged clothes passed down from their older siblings or were otherwise inappropriately dressed. In addition, community members associated different colors with gang affiliations, sparking conflicts among students. Parents felt that uniforms would: • Ensure that every Verde student had proper school clothes * Diminish pre-gang activities • Promote a culture of school unity and pride Unfortunately, few parents were able to afford the cost of purchasing uniforms for their children. Solution In fall 2004, Contra Costa County's VIP Programjoined forces with thetY g Assistance League of Diablo Valley ALDV(A nonprofit organization dedicated to the promotion of volunteerism through leader- ship training and education),Verde School administration and parents to help realize the parents' vision of school uniforms for all. VIP staff, all of whom are parents of students at Verde School and/or residents of the North Richmond community, identified the need for school uniforms and other supplies. They also served as the liaisons between ALDV volunteers and the Verde School Principal. Together, they finalized a uniform design and color scheme and the logistics of the distri- bution. VIP took on the role of measuring and obtaining sizing-information for each of Verde's 310 students and got written permission from every student's parent/guardian. ALDV volunteers purchased the clothing and recruited volunteers from throughout the community to participate in distribution. In January 2005,ALDV and VIP set up "shop" in the Verde Elementary School Library and, over the course of two days, fitted and supplied every student with two school uniforms, a winter coat, a new pair of shoes, a backpack and a hygiene kit. Cost The total project budget of$25,000 ($80.65 per student) was donated by ALDV and fully covered the costs of all of the clothing and other items provided to the children. Through donations and buying in bulk, ALDV was able to accrue significant savings. (The wholesaler stated that at retail thisp ur- chase would have cost $65,000.) If each family had been responsible for similarly outfitting each child by buying retail, the `per child' cost would have been $210. In addition, 25-30 community volunteers donated many hours of their time to make this project a success. Results The Verde School campus is now a sea of green and yellow—the colors of the new Verde uniforms. Students are very proud of their new garb and parents are extremely pleased and appreciative. Much to everyone's delight, the new uniforms also have led to notable improvements in student behavior. ALDV was delighted to have the County's collaboration,which made their work much easier. Notably, this project was ALDV's first foray into the West Contra Costa Unified School District and their first-ever effort to provide uniforms to every student in one school. 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Icanan&ws.state.ca.us EMAIL ILSP Speakers Bureau TITLE OF THIS ENTRY(TO 6E USED ON AWARD-SEVEN WORDS MAXIMUM) Remember to: Include the following for each entry: • Completed entry form. . • Two-Page Executive Summary. • Copy of endorsement letter authorizing entry.One letter may be used for multiple entries,but please include a copy for each entry. • Enclose payment of$35.00 for each entry.One check may be used for multiple entries. Checks should be made payable to:CSAC Challenge Awards. 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' SJh:.•t:. �':.}= yet 't1.• v }.... tit, ar i i'�{ T.:.S.i.�{'k.! 'Y:^ ".• t.t rr•,A i tt ♦` s t 't' '•-< L.h;1c 'S. .T'.T�•«1,•:"ir.I•'. J ♦. .t K+ ._�•''.•Rf't dL�}�•i y•!:�•���'..y.•''f;f+'w»�^,��"1,h : ..J '• •wY t j J.rw♦ r �t�:t'."s..rt�ei..!�•�C...l v ^M.s ,�j ^t ciev t a�+ttS 1'.l.'••Ga S.. S.�,, t t ti r L:f. .sti: 't t tt•rt�.. s•"r.1t �s^ f S�N�it t•' 'w�•'{.ti J,'}i{.•'i.a'Ks: •yr S%{:�• l' •'• � �' i ','t ..•tt•�•'tilt... ~`t• t • � , :t•Y�. r it •.}i •\N •i t t sr� •tai.' 1 Y •r f t edblf: 1ts10iLri L1T1. Coririril Ices Costa trim`Se� Cori�ca t��u loY�''en lve 40�ov'g 9455 � �• •�a�t,.�. 335-Z � .f:•{s=-:;�+� t�����r 92513 �>�.,,.s CSA C 2005 Challenge Awards: ILSP Speakers Bureau Challenge Growing up in foster care can present some serious obstacles to children. Meeting their needs beyond what is funded by Federal, State and local governments is a constant challenge to social services depart- ments. epartmems. Solution Forming a Speakers Bureau consisting of foster youth has provided an important voice for advocacy for foster youth, and has made the public aware of special needs they can fulfill. The Contra Costa County Employment& Human Services Department's Independent Living Skills Program (ILSP)begins working with foster youth when they are 15 years old to get them ready to emancipate at age 18. The IISP Speakers' Bureau was developed to incorporate the youth's voice and ideas into foster care policy and practice. The Speakers Bureau includes current and former foster youth who share the struggles and obstacles of being in and transitioning out of the foster care system. Those participating in the Speakers Bureau make presentations, sit on public forums and committees, including the California Child Welfare System Redesign, to offer strength based solutions to improving the foster care system. Incorporating a youth's perspective is important in making the changes necessary to help all foster youth have a better experience in the foster care system as well as successfully transition out of the system. The Department hired a public speaking coach to conduct a full day workshop, complete with video taped sessions, to train the young speakers. The goals of the Speakers Bureau presentation--, � To inform community members of issues pertaining to foster children and youth � 9 To involve community members to support in care and transitioning foster youth � Cost � Members of the IISP Speakers Bureau are paid$15/hour for making presentations. There was a one- time cost of$700 for the public speaking coach. � Results � As a result of one ILSP Speakers Bureau presentation one service group has pledged a yearly$1,500 schol- arship donation for youth planning to attend college, another community group has donated $12,000 to ' help create a community resource binder for graduating ILSP youth. The speaker's bureau has been ' directly responsible for recruiting new foster and adoptive parents and signing up mentors and tutors. i They have inspired the donation of thousands of dollars in school and personal supplies along with household goods to help graduating youth set up apartments. In just one year, the ILSP Speakers Bureau has made over 40 presentations which included two trips to Washington, DC to testify before child welfare redesign committees, statewide conferences that focus on I permanency in the foster care system, the Contra Costa County Board of Supervisors (SEE ATTACHED DVD), Soroprimist Groups, Lions Clubs, Contra Costa County Women's Commission,Take Wings I Foundation, current and pre-ILSP youth, court appointed special advocates, several newspapers, CBS � Channel 5 news (SEE ATTACHED DVD), foster parents, social workers, and social worker interns. � Additionally, the youth in the speakers bureau make numerous presentations to current foster youth � about life after emancipation. Their real-life stories have played a large role in helping to prepare youth � to leve the foster care system, and to offer encouragement, inspiration and strong role models. � The IISP Speakers Bureau has given the participants an extraordinary personal experience they have become skilled public speakers, advocates and youth resources. They tell the story of growing up in foster � care as only someone who has lived the life can. t� 2005 CSAC CHALLENGE AWARDS California State Association of Counties Entry Form You may type this information on a separate sheet and submit as Page One of your entry: Contra Costa County COUNTY(IES)NAME(S) Wendy Therrian, Program Director, Workforce Services Bureau CONTACT NAME AND TITLE 40 Douglas Drive MAILING ADDRESS Martinez CA 94553 CITY STATE ZIP 925.313.1593 PHONE EXT. Wtherrian@ehsd.cccounty.us EMAIL Contra Costa One-Stop Consortium TITLE OF THIS ENTRY(TO BE USED ON AWARD-SEVEN WORDS MAXIMUM) Remember to: Include the following for each entry: • Completed entry form. • Two-Page Executive Summary. • Copy of endorsement letter authorizing entry.One letter may be used for multiple entries,but please include a copy for each entry. • Enclose payment of$35.00 for each entry.One check may be used for multiple entries. Checks should be made payable to:CSAC Challenge Awards. Mail or deliver all of the above to: CSAC Challenge Awards California 1100 K Street,Suite 101 State Sacramento,CA 95814 Association of Counties C S A C 2005 Challenge Awards Contra Costa One - Stop Consortium Wendy Therrian, Program Director Workforce Services Bureau Contra Costa County Employment Ss Human Services Department 40 Douglas Drive,Martinez CA 94553 Phone: (925) 313-1593 Fax: (925) 313-1575 Email:wtherrian@ehsd.cccounty.us • C S A C i 2005 Challenge Awards Contra Costa One - Stop Consortium Overview: The Consortium is a 9-agency filiation developed to leverage funds and resources and expand services to meet the employment and training needs of clients. Challenge: The Workforce Investment Act (WIA) mandates that specific agencies work together to develop One-Stop Centers which provide a central point of access to customers seeking employment services. Implementation of these WIA mandates brings with it the challenge of synthesizing the services, goals, and varying resources of multiple agencies serving the same customer base. Solution: The Contra Costa One-Stop Consortium was formed with representatives from the nine mandated partner agencies:Adult Education, Community College, Department of Rehabilitation, EDD, Community Development, Community Services, CA Human Development Corporation, Job Corps, and Contra Costa County Employment and Human Services. Building on a shared vision and unique collaboration that developed over the years, the nine mandated partners reconfigured their working relationship to formally leverage their resources, knowledge, and expert- ise to minimize duplication and to expand services to clients. The resulting Contra Costa One-Stop Consortium group abides by the following guiding principles to reach their mission: Collaboration, Integrated Service Delivery, Customer Focus, Continuous Improvement, Lifelong Learning,Accountability, Performance Results,Accessibility and Inclusion. Budget/Cost Savings: The Consortium is funded as a single entity with EHSD as their fiscal agent. WIA dollars provide a budget of$2.275 million for the four One-Stop Centers. As a result of the r A Consortium's leveraged resources and commitment, the Consortium provided an additional $1.3 mil- lion in estimated resource contributions in 2003-04. The Consortium not only operates within its WIA budget but continually expands services through the partnership contributions. These additional resources provide One-Stops that are rich in staffing diversity, represent all the agency services, and are professional in appearance. In addition to Fiscal Support, EHSD has provided assistance with Facilities and Lease Management, HR Support, and at the request of the Consortium members, serves as the employer of record for core staff funded by WIA. Co-Location has saved partners' costs i and maximized productive delivery of services to clients. Results: The Consortium has maintained its affiliation for five years. The members meet monthly with full formal agendas and minutes. Under a Workforce Development Board (WDB) pri- vately contracted customer satisfaction survey, the Consortium-operated One-Stops were rated the highest in customer satisfaction out of the 13 One-Stop Business and Career Centers under the EASTBAYWorks System (ranked 1st, 2nd, 3rd and 5th). The overall satisfaction rating of 83% put the Consortium's Career Centers second only to Clorox (which was ranked#1 at 85%) when com- pared to 16 other private and public organizations. Since becoming the One-Stop Operator in July of 2000, the Consortium has either met or exceeded all eight (8) of the U. S. Department of Labor performance measures determined for the Contra Costa WIA service delivery area. Last program year, the Consortium partnership served over 11,000 cus- tomers (a 25% increase from the previous year) with total customer visits exceeding 76,000. The Business Services Team served over 1,600 employers last program year, an increase of 45% from the previous year. Even with our achievements to date, the One-Stop Operator Consortium remains ded- icated and committed to the continual improvement and evolution of the One-Stop Business and Career Centers in Contra Costa County. 4L a 2005 CSAC CHALLENGE AWARDS California State Association of Counties Entry Form You may type this information on a separate sheet and submit as Page One of your entry: CONTRA COSTA COUNTY COUNTYPES)NAMES) Donna M. Wigand, LCSW,. dental Health Director CONTACT NAME AND TITLE 1344 Arnold Dr. , Ste.200 MAILING ADDRESS Martinez CA y 94553 CITY — STATE ZIP 925-957-5111 ;HONE EXT. . dwiQand@hsd.co.contra-costa.ca.us EMAIL ' "Juvenile Justice Treatment Alternatives: _.'. _..: TITLE OF THIS ENTRY 910 BE USED ON AWARD—SEVEN WORDS.MAXIMUM) " w Chris Adams amd Summit Center Programs Remember to: Include the following for each entry: Completed entry form. • Two-Page Executive Summary. • Copy of endorsement letter authorizing entry.One letter may be used for multiple entries,but please include a copy for each entry. Enclose payment of 535.00 for each entry.One check may be used for multiple entries. Checks should be made payable to:CSAC Challenge Awards. Mail or deliver all of the above to: CSAC Challenge Awards California 1100 K Street,Suite 101 State Sacramento,CA 95814 Association o1 Counties a Executive Summa ry-Ch Menge Awards A: The Summit Boys(1996)and Chris Adams Girls(1999)Centers are collaborative(ProbationMental Health/Education)county operated residential treatment facilities for serious emotioslly disturbed probation youth. B: Throughout the 90's, it was becoming increasing clear that many of Contra Costa's boys and girls in the juvenile justice system had multiple mental health problems and that there were very limited resources to address both the public safety and those mental health treatment needs. The price of placements was high, pent durations were long and the ability to transition youth back into their communities was tough. At roughly the same time, CCC Mental Health got a System of Care grant,Probation got a Safe Futures grant, and EPSDT MediCal became available. C: Many County planners including probation, education, mental health, social services, community based services, public health and more, convened to address these growing problems and take advantage of the influx of funds. The result was the development of a unique idea.: A County Operated.Residential l�ealment Program that provided for community safety with Probation counselors Ip overseeing the residential aspects of the program, Mental Health providing day treatment and waparound services,, and Education aging an on-grounds school program. D: E'MAk program can serve 20 youth at a time. With the SOC, Safe Futures, Medical and ADA for the school,the Summit center required no additional county dollars. The Chris Adams Girls Center was opened with the help of Contra Costa County 0 general funds for renovations of an older facility and for Probation Oaffing costs. MediCal funding supported the mental health staff the school was funded through ADA. The savings in placement costs is substantial. Additionally, Tony La Russa' Animal Rescue F 44-p"ft+ _w-*OA(ARF)provides animal assisted therapy Amown and soc* H training. Chris Adams Center has an on-grounds Cat Kennel that promotes compassion, responsibility and helps girls work through their fractured lives. The Summit boys go to the ARF facility for skills development, responsibility thing and community service. Because of their collaborative nature, these programs have shortened the lenLrffi of stay for youngsters in Juvenile Hall. The probation officer is on site decreasing travel costs and creating a stronger relationship with our families. Additionally, our Probation Department's placements have decreased from approximately 300 to 140 youth since the early nineties. E: The Summit and Chris Adams centers have become community favorites. Flundreds,of people have volunteered their time and skills to enrich these youngsters fives creating quilting,gardening, mentoring, sporting, dancing,, performing, writing, singing and working projects and opportunities. The programs fill a service gap, have increased access for minority youth disproportionately'10 isproportionately incarcerated, and have created good will between our int y partners and the community. F: For program information: Vern Wallace, MFT, Child and Adolescent Program Chief, 1340 Arnold Drive, Suite 200,, 925-957-5126