HomeMy WebLinkAboutMINUTES - 05032005 - C33 Contra
To: BOARD OF SUPERVISORS
Costa
FROM. John Cullen,Director ,,-- ;
�o: = =�
Employment and Human Service D en s,,�._____.;P. County
�ouK
DATE: April 7, 2005
SUBJECT: APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to
EXECUTE a contract with Language Line Services for telephone-based interpreter and
document translation services with a payment limit of up to $50,000 for the period July 1, 2005
through June 30, 2006. (#21-800-7)
SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDED ACTION:
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to EXECUTE a
contract with Language Line Services for telephone-based interpreter and document translation services with a
payment limit of up to $50,000 for the period July 1, 2005 through June 30, 2006. (#21-800-7)
FINANCIAL. IMPACT:
$50,000 Administrative Overhead Costs: 20% County($10,000); 40% State ($20,000); 40%Federal ($20,000).
CHILDREN'S REPORT CARD:
This contract supports all five of the community outcomes established in the Children's Report Card: 1)
"Children Ready for and Succeeding in School"; 2) "Children and Youth Healthy and Preparing for Productive
Adulthood"; 3) "Families that are Economically Self Sufficient"; 4) "Families that are Safe, Stable, and
Nurturing"; and 5) "Communities that are Safe and Provide a High Quality of Life for Children and Families".
BACKGROUND:
Language Line Services provides telephone-based language interpreter services in multiple languages such as
Spanish, Chinese (Mandarin& Cantonese), French, Japanese, Russian, Korean, Vietnamese, Armenian,
Cambodian, Haitian Creole, Tagalog, Farsi, Thai, and other languages. Services include a one-touch access dual
handset phone for three-way interpreter call that is now being used in six different County offices. In October
2002, County's Employment and Human Services Department(EHSD)renegotiated the contract with Language
Line and extended the Contract term to June 30, 2005 in exchange for a substantial service rate reduction for all
languages and calling times. Those reduced rates will be carried forward into the contract for fiscal year 2005-
06. Additionally, Language Line Services will provide document translation services—a much needed service
to our multi-lingual clients.
EHSD has increased the level of services provided by Language Line to address the ongoing, additional demand
for interpreter services by Limited English Proficient clients. EHSD staff co ues to provide comprehensive
and multi-lingual social services to clients.
CONTINUED ON ATTACHMENT: YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
APPROV OTHER
SIGNATURE(S):
ACTION OF B ON Af
APPROVED AS RECOMMENDED OTHER
VOTE OF SUPERVISORS
I HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS(ABSENT �. AND CORRECT COPY
OF AN ACTIN TAKEN
AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD
ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN.
ATTESTED
JOHN SWEET ,CLE OF THE BOARD OF
SUPERVISO AND COUNTY ADMINISTRATOR
Contact: WENDY THERRIAN
EHSD(CONTRACTS UNIT)-TM _ f
_., C r
COUNTY ADMINISTRATOR BY t✓
,DEPUTY
AUDITOR-CONTROLLER
CONTRACTOR