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Home My WebLink AboutMINUTES - 05202003 - D5 s 1 Conga To: BOARD Off'SUPERVISORS %,� -'; Costa✓YAii11Yfi i �./osta FROM: John Cullen, Director Employment and Human Services Department °�,A. - ou'nty DATE: NUy 159 2003 X/ SUBJECT: PRESEN'T'ATION of the Network of Care for Seniors and People with Disabilities Website. SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDED ACTION: ACCEPT presentation of the Network of Care for Seniors and People with Disabilities Website. EISCAT, IMPACT! No Fiscal Impact BACKGROUND! Network of Care for Seniors and People with Disabilities (Network)is a comprehensive, community-based Website created to improve and coordinate long-term care services for seniors and people with disabilities in Contra Costa County. Network was sponsored by a State of California innovation grant in partnership with the county governments, was launched in August of 2001 and has developed rapidly, with plans to serve the entire State by the end of 2003. The success of Network has led to requests from the State of California and several counties to develop similar sites for mental health, children at risk, domestic violence and substance abuse. CONTINUED ON ATTACHMENT: X YES SIGNATURE- 4,---RECOMMENDATION IGNATURE:v RECC)MMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE -.,::::APPROVE OTHER e s SIGNATURES ACTION OF SO D Nil av 20, 003 APPROVED AS RECOMMENDED x OTHER VOTE OF SU ISORS 1 HEREBY CERTIFY THAT THIS IS A TRUE _I—UNANIMOUS(ABSENT djQj ) AND CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT; ABSTAIN. OF SUPERVISORS ON THE DATE SHOWN. Note: District III Seat Vacant ATTESTED Na 20. 2003 JOHN SWEETEN,CLERK OF THE BOARD OF SUPERVISORS AND COUNTY ADMINISTRATOR Contact: BOB SESSLER 3-1605 EIISD(CONTRACTS UNIT)-EB COUNTY ADMINISTRATOR BY �' DEPUTY AUDITOR-CONTROLLER SHARON JOHNSON,SUMMIT BARBARA MCNAIR,SUMMIT SCOTT DANIELSON,;SUMMIT CONTRACTOR. __ __ -70 Network of Care Fact Sheet Overview: Network of Care(www.contracosta.networkofcare.org)is a comprehensive,community-based Web site created to improve and better coordinate long-term care services for the 170,000 seniors and people with disabilities in C o itr,�i Costa County. Background: Network of Care for Seniors and People with Disabilities, sponsored by a State of California innovation grant in partnership with county governments,was launched in August 2001 and has spread rapidly, with plans to serve the entire state by the end of 2003.The success of that project at the county level has also led to requests from the State of California and several of its counties to develop Network of Care sites for mental health,kids at risk,domestic abuse and substance abuse. Network of Care for Kids and Network of Care for Mental Health will be launched in multiple counties in 2003. Partners: Cotrim Costa County I rnployrrrent and 1-1irrnan Services:[)ept. Trilogy Integrated Resources LLC California Department of Aging Key Executives: Bruce Bronzan,president,Trilogy Integrated Resources LLC Afshin Khosravi,CEO,Trilogy Integrated Resources LLC John Cullen,Director}+;nriploytneert and human Services Dept. Web address: www.contracosta.networkofeare.org Headquarters: 1101 Fifth Ave., Suite 250 San Rafael, CA 94901 Phone: 415-458-5900 Fax: 415-256-9036 Frequently Asked Questions About Network of Care 1.What is Network of Care? Network of Care(www.contracosta.networkofeare.org)is a comprehensive,community-based Web site created to improve and better coordinate long-term care services for the more than 170,000 seniors and people with disabilities in Contra Costa County. 2.How was Network of Care created? In July 2000,Gov. Gray Davis and the California Legislature set aside grant money for organizations to develop creative solutions to, among other things,help their constituents"age in place"—making greater use of those services that enable them to remain in their own homes and communities for as long as possible. Alameda and Sacramento counties, in a public/private venture with Trilogy Integrated Resources and Local Communities Network, submitted a grant proposal to develop the Network of Care project.The California Department of Aging awarded the project a long-term care innovation grant, and the 17-month demonstration began Feb. 15, 2001.The project was publicly launched in Sacramento County on Aug. 13,2001. Since then, numerous other California counties have collaborated with Trilogy Integrated Resources LLC,the leading information provider in the field of aging and disabilities, to develop Network of Care sites across the state. Plans are in place for Network of Care to serve the entire population of California by the end of 2003. 3. Who runs Network of Care? Contra Costa County's Network of Care Web site is sponsored by tile Employment and Human Services Department and is a free service to all the citizens and organizations in the county. It is built,operated and maintained by Trilogy Integrated Resources LLC(www.trilogyir.com). 4.Where is Network of Care's headquarters? Network of Care is headquartered at the Trilogy Integrated Resources LLC offices in San Rafael, Calif. 5.Will Network of Care expand to other California counties? There is considerable demand for the various aspects of Network of Care throughout the state and nation. Network of Care continues to develop Web sites for Seniors and People with Disabilities, Kids and Mental Health in numerous California counties, including Los Angeles,Butte,Contra Costa,Kings, Monterey, San Diego and others. 6.How often is Network of Care's content updated? Network of Care's various channels are updated on specific schedules.For example,the bill information in the Legislate section is updated daily. The articles in the Library are constantly reviewed to ensure accuracy,and new articles are added frequently. The database in the Resource Finder is updated monthly, while the Assistive Devices database is updated quarterly to provide the latest information. 7.What does Network of Care offer that other Web sites don't? Network of Care offers a vast array of services and information for seniors,people with disabilities, caregivers and service providers.It was designed specifically to improve access to services in Contra Costa County. It strives to be accessible to those with limited computer or Web experience,those with limited English,those with limited finances and those with physical disabilities.Network.of Care offers all services free of charge in one custom-built,user-friendly package. 8.What is the accessibility level of these sites? Network of Care is available in a text-only version that is Bobby-approved and fully ADA- compliant(Level 3).The tent-only version is designed to be fully accessible to users with visual impairment and those who use computer screen-reader programs.Network of Care also will be available in Contra Costa County in Spanish, Chinese, Korean,Tagolie and Russian. 9. How can you ensure that seniors will use a service like this?How will you encourage seniors to use the resource? We know that of all Internet users, 17 percent are seniors, and seniors are the fastest-growing user group on the Web.Almost all projections show that the percentage of seniors using the Web will continue to increase,making the Internet an almost universal tool for that population group.In response to that,Contra Costs County is positioning itself with this information tool so it's ready to serve the senior population,now and in the future. Also,to make our services better known to seniors,we provide training to anyone who wants to offer Network of Care workshops at Contra Costa County senior centers. 10.What security measures do you use to keep confidential information secure in the My Record'section? We use the highest form of VeriSign security: 128-bit Secure Socket Layer encryption.This system is basically hacker-proof.