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MINUTES - 06021998 - D1
D. THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Order on June 2, 1998 by the following vote: AYES: Supervisors Uilkema, Gerber, DeSaulnier, Canciamilla and Rogers NOES: None ABSENT: None ABSTAIN: None SUBJECT: COOPERATIVE EXTENSION DEPARTMENTAL REPORT IT IS BY THE BOARD ORDERED that the 1998 Annual Department Performance Report from the Director of Cooperative Extension is ACCEPTED'. 1 hereby certify that the foregoing is a true and correct copy of ars action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: Phil Sate , Clerk of the Board of Supervisors and County Administrator e McHuen, Deputy Clerk CC: Cooperative Extension f� " 4 „tsy{aw,..., ,w.v✓f?may, ri ` ! . Nvu i�! TABLE OF CONTENTS I. DEPARTMENT OVERVIEW A Responsibilities . . . . . . . . . . . . . . . . . . . 1 B. Organizational Structure . . . . . . . . . . . . 3 II. RESOURCES A. Financial Resources . . . . . . . . 7 B. Personnel Resources . . . . . . . . . . . . . . 9 C. Affirmative Action . . . . . . . . . . . . . . . . 11 D. Sick Leave . . . . . . . . . . . . . . . 12 E. Staff Development . . . . . . . . . . . . . . . 13 III. CUSTOMER PROFILE A. Service Delivery ;System . . . . . . . . . . . 16 B. Customer Profile . . . . . . . . . . . . . . . . . 17 C. Customer relationships . . . . . . . . . . . 26 IV. ANNUAL PERFORMANCE A. Performance Indicators . . . . . . . . . . . 26 B. Accomplishments . . . . . . . . . . . . . . . . 32 V. CHALLENGES AND NEW DIRECTIONS A. Challenges . . . . . . . . . . . . . . . . . . . . . 38 B. New Directions . . . . . . . . . . . . . . . . . . 38 UNIVERSITY OF CAL FORK A COOPERATIVE EXTENSION CONTRA COSTA COUNTY DEPARTMENT PERFORMANCE REPORT 1997 DEPARTMENT OVERVIEW A. Responsibilities The University of California Cooperative Extension (UCCE) program is a unique element of the University of California system. it is an agent of scientific research and application with special emphasis on the local needs of California residents. Meeting local needs is assured through a partnership;between the lana-grant university and county governments throughout this and every state in the country. The federal government vis USDA joins with states and counties to provide a share of the Cooperative Extension budget. Cooperative Extension offices were established through the Smith-Lever Act in 1914. The University-paid academic staff along with hundreds of volunteers extend research-based information developed within university departments to farmers, families, youth, and seniors. These staff use nonformal educational tools, such as meetings, conferences, workshops, demonstrations, field drays, video programs, etc. They also conduct research on problems of local concern. University staff and volunteers are supported by county funds which supply the buildings, secretarial staff, and operational dollars, without which the UCCE offices could not function. ........................... ....................... ................ ...... Consistent with its mandate, UCCE defines its mission as follows: The mission of the University of California Cooperative Extension is to serve the people of California by providing research, science-based education, and public service to help solve problems in agriculture, natural resources, environmental quality, food and nutrition, youth, family, and community development Throughout the state, UCCE strives to: contribute to the health and well-being of individuals and communities in California's diverse multi-ethnic society within the subject matter expertise of UCCE personnel; promote sound public and private decision-making affecting California's agricultural, natural, and human resources; provide the knowledge and expertise needed to furnish consumers with an adequate, safe supply of nutritious food and useful food and fiber products, produced in a way that is economically viable, environmentally sound, and socially acceptable; advance California's competitive advantage in food and fiber production, processing, and distribution through the development, assessment, and introduction of technological and institutional innovations; provide California decision-makers with the skills and knowledge to manage and use natural resources wisely so as to achieve a high quality environment. 2 B. Organizational Structure Program Areas: 1E The goal of this program is to suppt'rt the productivity and efficiency of agricultural systems in this county; to discover and promote better pest and disease management practices, especially those that reduce chemical inputs; to assist new farmers to acquire the skills and knowledge needed to became economically viable; to convey safety information to farm workers. Vpylk VfMkMeaio The Youth Development program strives to helpyoung people become responsible adults through learn-by-doing science, community service, and leadership projectsx The 4-H Club program is a time-honored tradition in all counties in'the U.S. New urban outreach'programs bring the positive traditions of 4-H to urban youth. A core element of all of our youth development programs is bringing children into consistent contact:`with.caring adult volunteers. a to l a: me:: ��a �� : Th s program brings the practical skills and knowledge of financial management to the most vulnerable citizens of Contra Costa All County. The program's advisor works with homeless families, pregnant teens, senior citizens, and low-income families to build skills in budgeting, credit management, consumer rights and responsibilities, and frauds and scams. 3 ........................... ............................ ...............................-........... flat' ow For over two decades our Nutrition program has helped low-income residents improve their health by improving their eating habits. Our Nutrition Advisor works with county leaders and agencies to study nutrition problems and to develop sound nutrition policies for the health of Contra Costa residents. WM ffeliculisiff. The Urban Horticulture program provides education and support for public and personal gardens throughout Contra Costa County. Gardeners are informed of the least toxic, least harmful methods to control pests and disease, the best ways to use and conserve water, and the most appropriate,,best adapted plants for our many and varied micro-climates. The Master Gardener Program trains 65 new Master Gardeners a year. These volunteers work on projects throughout the county that include school and church gardens, farmers markets, fairs, and community garden centers. Organizational Chart: See Appendix A 4 Partnerships with ICBOs or Departments: Will Urban t ort cultu CBfls&Agencies CBQs& Agencies CCC Resource ConservationDistrict` Agricultural Commissioner CCC Soil Conservation Service Richmond Redevelopment Agency CCC Consolidated Farm Services Agency Iron Triangle Community Agency CCC Farm Bureau Diablo Rehabilitation Services Community Alliance with Family Farmers WIC CA Certified Organic Grower; Rubicon Richmond Community CA Rare Fruit Growers/Golden Gate Mental Health Dept. in Contra Costa Chapter "Helping Hands"Antioch Harvest Time(local direct marketing University Departments&Colleges grower's organization) UC Davis Committee for Sustainable Ag. Diablo Valley College Tasting of Summer Produce' Universily Uepairttments: UC Davis, Departments ofRes+?l ` } } Vag. Crops, r Pomolo3E�eeny, Entomology, CBOs&Agencies Plant Pathology, Small Fames Center Department of Social Services Fruit&Vegetable Crop Research Deputy District AttorneysFederal Trade Commission Info Center National Coalition for Consumer Education Dept. of Agronomy Senior Centers Dept. of Plant Pathology Association of Homeless Shelter& Dept. of Entomology Housing Care Providers Weed Research&Info Center Delta 2000 Dept.of Ag. Economics Consumer Action of San Francisco Dept. of Environmental Toxicology Deputy District Attorney,Consumer Dept,of Ag. Engineering Affairs Dept.of Land,Air&Water St. Vincent dePaul Society Resources Consumer Credit Counseling Services Dept. of Nematology Credit Reporting Agencies .Dept, of Viticulture&Etiology Ag. Issues Center Consumer Credit Union AARP UC Berkeley, Departments of: Area Agency on Aging Dept. of Environmental Sci., Policy United Council of Spanish &Management Speaking Organizations Dept of Insect Biology Contra Costa Television Division of Biological Control High Schools University of California,Santa Cruz University Department&Colleoes Agroecology Program UC Davis, Department of University of California, Riverside Applied Behavioral Sciences Dept. of Plant Pathology Agricultural Economics& Communication Contra Costa College 5 M: CBOs&Agencies 622OG4e1 CCC Farm BureauContra Costa Chili Care Council Delta 2000 Contra Costa Food Bank Project Second Chance St.Vincent dePaul/Salvation Army job Battered Women`s Alternative training/life change programs CCC Childcare Council Teenage pregnancy/parenting programs Ambrose Community Center Loaves and Fishes Soup Kitchens YMCA/Meadow Homes County Department of Social Services Pittsburg Boys'and Girls'Club County Department of Community Pittsburg Headstart Services,Head Start Neighborhood Youth Council County Department of Health Services: County Office of Education Community Wellness and Prevention Contra Costa County Youth&Family Public Program Policy Task Forum Contra Costa Health Plan Sc hoois: Family, Maternal and Child Health Dover Elementary School Childhood Health and Disability Fremont Elementary School,Antioch Prevention Richmond High School WIC Meadow Homes Elementary,Concord Senior Nutrition Prospects High School,Antioch GAADDS sites in West,Central,and Tumor Elementary,Antioch East Counties Live Oak High School,Antioch Merrithew Memorial Hospital, Healthy Sutter Elementary,Antioch Start Willow Cove Elem. Sch., Pittsburg Residential Substance Abuse Services: Foothill Elementary,Pittsburg Tri-county Women's Recovery Coronado Elementary, Richmond Services(West County) Ygnacio Valley Elem.,Concord La Casa Ujima(Central County) Montalvin Manor Elem.,San Pablo Diablo Valley Ranch(East County Oakley Elementary,Oakley men's facility) Sheldon Elementary, El Sobrante Intensive Day Treatment Programs: March Elementary,Antioch Ujima East, Ujima West, Born Free Cambridge Elementary,Concord Schools Rio Vista Elementary,Say Point Teenage pregnancy/parenting programs Brentwood Elementary, Brentwood Richmond High School, Adolescent Heights Elementary, Pittsburg Parent Program Highlands Elementary,Pittsburg Crossroads High School for Pregnant Los Medanos Elementary, Pittsburg Teen Program Parkside Elementary, Pittsburg Richmond Adult School Village Elementary,Pittsburg Verde Elementary School Stoneman Elementary,Pittsburg University Q22artments Bayview Elementary,Richmond UC Davis Department of Downer Elementary, Richmond Nutritional Science Ford Elementary, Richmond UC Berkeley,Department of Lincoln Elementary, Richmond Nutritional Sciences univer&Department: School of Public Health UC Davis, Department of Human&Community Development Center 4-H Youth Development 6 N. RESOURCES A. Financial Resources 1 . County Budget Allocation to UCCE by Program Areas r ...........M-1111.1--l''', Prrttm Salaries & Office Totals Benefits Expenses Ag 36,073 4,458 40,531 Youth Dev. 36,073 4,458 40,537 Family Ed 32,308 3.091 37.790 Urban Hort 24,478 3,025 27,503 7 2. All Fund Sources to U CE ........... f r. 't•. .i:trr ���.( � {� ••<Y'+l 4'�J{�. : W CST'': _ ..................... County $144,754 ..................................I.,..........I..,.,.... a►®x% $231,435 $161,732 $143,968 TOTAL $641,889 { ry tti� r by }r - h� x r� •, c. tii/��;y�yY,�y4�y{ if f moi• .: x ' UBCNf1.99G: r r > , h, ..j•, 4 r rte. dn.r } t 'rb�+•< h•,r: Ol KiBAY% Y� Contra Costa $189,224 County $722,297 r{•v'.Gh' ' $230,238 { $103,968 }' $818,750 ,. TOTAL. $2,064,366 8 B. Personnel Resources PROGRAM Advisor Clerical Program Rep. Total Admin 1.0 .60 1.603 Agri 1.0 .30 .25 1.55 Youth 1.0 1.0 .50 2.50 FRM .50 .40 .90 Nutrition .50 .60 2.60 Hart 0 .60 .75 1.35 TOTALS 4.0 IST 3.0 10.5 Trends in staffing: In 1997 we received approval to replace the Horticulture Advisor whom we had dismissed for poor performance. We have been fortunate to find an outstanding horticulturist who has taken over the Master Gardener program and is giving leadership to an important joint program with the Central Sanitation [district and to a weekly column in the Contra Costa times, to mention only two of the innovations over the few months of her presence. Our Family Resource Management Advisor announced her intention to retire in 1998. This program will not be replaced as Cooperative Extension does not have sufficient University linkages for the subject matter area. 9 The Farm Advisor's sabbatical in 1996-97 resulted in a number of new research projects. New crop development is one of her primary foci as she returns from sabbatical. We have lost one of our county secretaries, at least temporarily, due to major illness. We have filled her position with temporary help until she can decide if she will return to work. 10 C. Affirmative Action ... : Ir : ntac�aun African Asian Hispanic White American Actual 2 2 2 8 Percent of UCCE 1410 14% 140!4; 57% Workforce Percent of Population 8.2% 4.5% 7.4% 79.3% in GCC Programmatic Affirmative Action Each year the Contra Costa County office of UCCE does an affirmative action review of the programmatic outreach of its staff. It is the responsibility of all UCCE Advisors to: JAL Determine and rationalize the potential clientele Establish and document base line demographic data aL Design programs that meet the needs of the clientele group Exercise all reasonable effort to reach clientele groups CAL Monitor and document progress towards parity in program participation 11 The County Director's summary of the 1995-96 Affirmative Action Self-Assessment is attached in Appendix B. The County Director's review of each program found that each was in compliance, either by reaching parity within the primary clientele target or by exercising all reasonable effort to reach a representative audience. D. Sick Leave ° t 199 1996 1997 Office Manager 148.5 *121.75 16.0 Secretary 27.0 30.6 *114.0 Secretary 79.5 99.5 **188.4 T©TAL. 215 251.9 304.0 *Sick leave increased during 1996 and 1997 because of family emergencies of a medical nature **Sick leave increased during 1997 because secretary has severe medical problems. Wages being subsidized by State Disability insurance. At this time, it is undetermined whether she will return to work 12 E. Staff Development Performance Evaluations Performance evaluations are s - ,. done annually. For county-paid secretarial staff, the County Director collects information from all staff members about the secretary's performance, discusses the outcome with the secretary, and then writes a evaluation. Program support staff are evaluated on an annual basis by the academic adviser for wham each works. Evaluations are expected as part of the University's merit review process each year. Academic advisors are evaluated on an annual basis by the County Director. These reviews are highly structured and formal during the years in which the advisor is up for merit or promotion advancement (every two or three years, depending on rank). The University employs both an administrative and peer preview process to evaluate academic advisors when they are eligible for advancement from one rank to another, vel lent taffeveoprn :nt is extremely important for all levels of the r . U E staff.. This office supports77 all legitimate needs for classes and workshops for secretarial staff, including classes in computer skills, budget oversight, University fiscal and personnel *` ils`4irrk� r` policies, affirmative action, office management. Academic advisors are expected as part of their jobs to maintain professional competence. The following pages contain a list of staff development activities for each advisor. 13' 0'$0 Apple Workgroup Pjqft§M2nAt_meeU .nes: Sweet Cherry Workgroup(UCD) Contra Costa Food Bank Retreat Vegetable Crops Continuing Food Wise Program Training Conference(UCD) Food, Nutrition and Consumer Sciences Chestnut Prod. Short Course(UCD) update: Food Safety&Nutrition Research Pesticide Safety Seminar Anemia Seminar Regional Horne Economics Retreat Preb"OnALMMMM Food Safety Farm Tour&Seminar Northern California Entomology Club Lactation Support&Trouble Shooting American Society for Horticultural Scl. Council for Ag. Sri. &Technology gam!p Ion; American Society of Agronomy Nutritional Counseling of Mothers&Babies Across Cultures Admi IhWafte fining Windows Protea anal Aesolatigg Memi'aershlos: Powerpoint American&California Dietetics Associations Excel I California&Contra Costa Nutrition Council Society for Nutrition Education National and California Extension Association of Family&Consumer Sciences AIL ©IseWlnary MINK Service Learning Food Stamp Nutrition Education Leadership Cross-age Teaching Environmental Education Computer Technology Pro10112011 reset : Association of Experiential Education, intemational Conference Statewide Youth Development Conference Statewide 4-H Conference 14 .ay'��sus s ✓^ w `4y '• w'aa4 ..,.,y biscin##nary upclatas: �?#�clplinary u tes: Contra Costa County Food Bank Retreat Arborists New IPM Legislation conference Research training in preparation for studiesvti: International Master Gardeners Conference, community food resource mapping Sacramento nutrienticost project Entomology,Natural Defense classes, UCB Food Wise Program soils,UCB Food, Nutrition and Consumer sciences Central San. IPM update: Food Safety and California Native Plant workshops Nutrition Research California Water Board Anemia Seminar RegionalHome Economics Retreat Afflrmat#ve Action: AA Audit training The Color of Fear Adm#nIg t#ve tra#nlnd: Medi Cal Outreach Y1 F. Automation Our office has made some significant advancements in automation due to the generous supplementation provided by the Board of Supervisors in our permanent budget. With the extra $10,000 allocation we have upgraded most of our computers so that they can now handle Windows 95 and MicroSoft Office. We have also purchased a color printer and a scanner, equipment sorely needed fora long time. We have also finally acquired an 'internet connection through the University. The University provided a router and a frame relay line and reasonable rates for internet connectivity. Each staff member can now access e-mail and the internet from their own desks through high-speed lines. This is a tremendous leap forward for our academic staff members. The effects'can already be seen in their ability to search the literature'from their desks and to find descriptions of fund opportunities. 15 ........................................... ................................. ....... ........................................... . ................................ .................. CUSTOMER PROFILE A. Service Delivery System UCCE in Contra costa county utilizes a wide variety of service delivery methods. The following are used by one or more members of our staff: ......s....... A"" Wofthops. Experimental design research Training Demonstration plots 4H Clubs Program evaluation,formative and summative Youth Groups Surveys Phone Consults Literature reviews Extender Training Newsletters FAX Mailings Letters Other Mailings Libraries Television Professional Publications Each academic advisor in UCCE operates his or her program within the constraints and freedom$ of an academic system. On the constraining side are the job description and the academic criteria under which the advisor is expected to conduct his or her work. The job description is initially approved by the UC Vice President of the Division of Agriculture and Natural Resources (DANR). Its contents may be modified to fit local and changing circumstances, however, the advisor's basic focus is constrained by the initial job description agreement and by the advisor's academic training. The University imposes a more general set of expectations called academic criteria. Given that these criteria are the basis of merit and promotion advancement, they impose definite constraints upon the freedom of academic advisors to plan their work. Each advisor must achieve success in five areas: 1) Extending Knowledge, 2) Research and Creative Activity, 3) Professional Competence, 4) University and Public Service, and 5) Affirmative Action. 16 As advisors are academics there is also a great deal of ae�nic freedom for each individual to identify clientele needs and'to choose educational and research methods to meet those meds. Advisors are called upon to justify their needs assessment methods and their approaches to solving problems, but there is,considerable latitude within these boundaries of good judgment and professional competence. B. Customer Profile fire: This program targets the following clientele groups: all owners, operators, and managers of commercial fruit, nut, vine, vegetable, and field crop operations, allied industry personnel (e.g. Pest Control Advisors). These clientele need our services to remain economically viable in their chosen profession of farming. Established farmers 'must keep up-to-date on the latest findings from University research in order to remain competitive. Newcomer-farmers, of which there are many in our county, have much to learn to create a successful farming enterprise. The general public needs the servicers we provide to farmers because we help to protect the environment. UCCE' focuses' much' of its agricultural research and extension on the reduction of chemical inputs to agricultural crops. This is particularly true in an urban county where agriculture`interfaces, sometimes uncomfortably, with urban dwellings. A secondary client group served by the Farm Advisor is farm workers. Cour program delivers farm worker safety programs of benefit both to the individual worker and the fanner who takes' responsibility for worker safety. 17 ....... ......... _... ................__ ......... ........ _ . . .. .... ......................................... .........__. ............................_.....__. flsve&##n#mf: This program targets the following clientele: youth K through 12 and adults, such as volunteer leaders and agency staff, who work with youth. The youth of our county are in need of opportunities to participate in activities which will help them grow into self-directed, responsible adults. The UCCE 4-H program has a long tradition of providing such programs including modified and tailored versions of the traditional 4-H club for those youth who are unable to participate in clubs, such as some who live in urban areas. Additionally, we offer training and education to the staff of agencies who serve youth. All of our youth development programs have a core commitment to bring youth into contact with caring adults and older teens who serve as mentors and role models. Our youth development programs are based on a resiliency model. Xjj##R# as Mesnf: This program targets the following clientele groups: all adult residents, low-income families with children, low-income seniors, middle-income seniors, and teenagers. More than 80% of the Family Resource Management Advisor's efforts are devoted to those clientele who are most vulnerable to financial disasters. These customers need our services more now than ever before due to the changes in the welfare system. This program teaches skills in use of monetary as well as human resources to gain financial stability and self-sufficiency. The program also serves persons who have become entirely disconnected from the economic system because of substance abuse or criminal behavior 'These clientele need help in reorienting their lives in order to make a successful re-entry into social and economic institutions. The program addresses such topics as goal setting, budgeting, wise use of credit, basic tax laws, insurance, consumer rights, frauds and scams. 18 ».. 11MOMON., This program targets the nutrition education of low- income families, especially those with young children and people who are currently receiving or have applied for Food Stamps'. It also reaches providers of health services and education who have'a similar clientele. Food safety information is primarily targeted to staff and volunteers at the Food Bank, soup kitchens and emergency pantries. Without goad food handling, guests at soup kitchens and food pantries can get a food- borne illness. The people who must stand in line for this free food are often in precarious health, not able`to withstand even mild insults from pathogens in mishandled food. The food handlers at theme facilities have a high rate of turnover;'thus'training needs are ongoing. The general public is reached through the mass media and public service telephone calls. Topics include general nutrition and food safety. Good nutritional practices enhance general health and may prevent or delay the onset of debilitating chronic _ diseases such as heart disease and cancer. 'Nutrition is a relatively new science, often subject to misinterpretation'by the press and other self-proclaimed experts. With professional training and University back-up the Nutrition Advisor can provide sound, research-based advise to counter inaccuracies. reulhtfs This program targets all adult resieents of Contra costa County. The clientele of the Urban Horticulture program utilize our services for a variety of reasons. Many backyard gardeners use our help to clarify the options they have when dealing with perceived - problems in their landscapes and 19 homes. The educational services provided result in wiser water use, a reduction in green waste due to home composting, a reduction in the amount of pesticides used due to integrated pest management and good plant solutions. This helps not only the individual or family, but reverberates outward with benefits for the larger community and surrounding environment. C. Customer Relationships Relationship between UCCE and customers In general there are no income criteria for UCCE service. The only exception to this is our Expanded Food and Nutrition Education Program (EFNEP) which is funded by USDA for the express purpose of teaching low-income families the principles of nutrition, food purchase, and food safety. The income target of this program is families who earn up to 25% above the poverty line. All other clientele are served with no obligatory limitations based on income or other status criteria:. We, however, do focus our _. programs on certain categories of residents because of our special areas of expertise. For instance our Farm Advisor targets farmers, our Youth Advisor targets school-age youth. Some programs target low-income groups by choice because we believe it is most logical to serve those clients who are most vulnerable. For instance, our Family Resource Management Advisor targets low-income seniors for her programs on frauds and scams.` Many of our programs are for the general public. A prime example of a program that serves # general enera# public is our Master %.,.... , J. vL• Gardener program which operates a help-line and many other educational services for the backyard gardener. 24 :.:.. ::: UCCE has a clearly defined responsibility for affirmative outreach to assure that our programs reach a population that reflects the demographics of the county. Weare obliged by policy and by detailed statements in each job description to _ define our primary clientele carefully, to collect base line data regarding the demographic prefile of that clientele, and to keep records regarding participation so that purity and equity may be assessed. Each advisor's record in programmatic affirmative action is evaluated when they are eligible for tmerit or promotion advancement. The UCCE office in Contra Costa County has been in compliance with Affirmative Action regulations for a number of years in all of its programs. UCCE dues not charge fees other than to cover the cosh of presenting the program. This is a policy of the University of California and the USDA who are partners, along with Conta Costa County in the funding of the Cooperative Extension office. !UCCE programs are intended to be provided for little or no cost so that the public service mission of the University is accomplished and so that programs are accessible, without barrier, to the broadest number of citizens. Many workshops cost participants nothing at all, others cost very little. For instance, the Master Gardener training program charges only $60 for 18 four-hour sessions. This fee is set low since we also expect volunteerservice as pay-back . for training. The Partners-in-People conference, a UCCE statewide educational event for all youth-serving professionals charges $50 for a full day of workshops, lunch, and speakers the calibre of Jerry Brown. When UCCE Advisors work in partnership with other agencies to develop policies, design programs, consult'on research, or serge on bommunity committees no fee is charged. 21 Access to'service As has already been reported, UCCE services are delivered in a variety of ways. Cour mission is to take the University to the people so we make ourselves accessible to clientele in ways that suit their circumstances: the Farm Advisor does farmcallsand takes phone consultations; the Youth Advisor works with 300 adult volunteers who hold 4-H club meetings in their homes; the Nutrition Advisor provides education in the waiting rooms of DSS offices and in soup kitchens; the Family Resource Management Advisor gees to homeless shelters; the Urban Horticulture Program Representative sets up booths at farmer's markets. These are just a few examples of our methods of reaching clients on their own turf. As an organization we are responsible for making all meetings and services accessible to people with disabilities. We always indicate on our flyers that persons who need assistance should cell us. We can make signers and readers available. We have adjusted our office set-up to accommodate deaf persons and persons with other physical restrictions. We have a TDD machine. As part of our programmatic affirmative action responsibilities we maintain a mailing list of all ethnically oriented CB0s and media. For some programs we send letters and make phone calls to assure that we attract an audience that truly reflects the make-up of the target audience. We are reviewed on our outreach procedures each year, as individuals and as an office. We are also sensitive to the needs of persons who do not speak English or who have low literacy level. We have pamphlets and flyers in several languages, we often use translators in meetings, we do programs in ESL. classes. Most of our Advisors have had occasion to design written materials for low-literacy levels. 22 Cour educational methodologies (see section III.A.) are varied precisely to accomplish the broadest outreach possible. As indicated in the section IIIA., we utilizenewsletters, videos, faxes, libraries, newspaper articles, flyers, etc. for mass outreach. Workshops, training programs, sh'ortcourses, and lectures are broadly advertised'to increase accessibility. -- 23 Evaluation Most Advisors do satisfaction surveys at the end of each of their in-person educational events. (Please see attached example in Appendix C) In truth, we do not consider satisfaction surveys a very sophisticated tool since we are dedicated to making real changes to improve the well-being of our clients. Thus, when a program is large and long-term or designed as a significant pilot effort we generally incorporate evaluation procedures that measure effectiveness. For instance. The Farm Advisor uses the pesticide use reports submitted to the Agriculture Department to determine the number of acres that have adopted the lower toxicity pest control approaches she has been advocating. Results indicate that in 1998 the apple acreage used this low tonicity method, thereby reducing the potential for residential, environmental, and food product contamination. The Youth Development program conducted an in-depth study of the effectiveness of last year's programs that used teens as teachers, finding that teens can make good teachers, but that they need a great deal of training and support. The Youth Food Stamp Nutrition Education Program was evaluated by the state office and found: 71% improved nutrition knowledge 68% improved food skills and behavior 80% improved food safety-related knowledge, skills or behavior 83% showed gains in total score 24 ..<?*Y ... }: ?:;: 333..... ........... ......... ......... .......,. .. ......... The Family Resource Management Program uses evaluation of customer satisfaction is an integral part of extending knowledge and r, information. After each session, an ° evaluation form is provided to the participants to determine the ` x. information that was most helpful to • them, Participants expressed very high satisfaction with their ability to set goals, and to develop plans to spend money. They were able to control their expenses, and same money. Shelters confirmed that the programenabled their clients to save money to help them move from temporary housing to permanent housing. Pittsburg Family Center reported that all the families who moved out of the Center during the last three years, maintained permanent' housing, retained their housing by paying bills on time, and some became homeowners. Saint Vincent de Paul also reported the impact of the program that enabled their clients to get unsubsidized jobs, move to permanent housing,_and-save_money. The Urban Horticulture program evaluates the training that the Master Gardeners receive, and modifies the program accord- ingly. (See Appendix C for evaluation example) The Expanded Fraud and Nutrition Education Program (EFNEP) has distributed more than 1500 copies of the "For Goodness Sake! Prevent Anemia" video package. The program has received requests for the video from across the United States and internationally. EFNEP uses the 24 hour food recall to evaluate EFNEP. Last year 96.3% of EFNEP graduates improved their diets by positive changes' in their diet. (See Appendix C for evaluation example). 25 IV. ANNUAL; PERFORMANCE A. Performance Indicators Because of the variety of services we offer we have always had difficulty in standardizing performance indicators. There are, however, two basic indicators that are common to all of our programs: 1) amount of extra-mural funding (grants, gifts, income) brought in to support the program, and 2) number of clients served. The following charts capture these data. s r u, l�r0graM Grants Gifts Cost Recovery Total Agrlcultur@ $ 4,251 $ 6,971 $11,222 Youth $39,500 $39,500 Nutrition $24,445 $ 1,134 $12,000 $37,579 Urban Hort $12,667 $12,667 Administration $3,000 $3,t}00 Totals $ $8,198: $11,105 $24,667 $103,968 26 Method Ag Youth. FRM Nutrition Horn Totals Workshops 500 265 450 1,215 Training 15 115 100 55 295 4-H Clubs 750 750 Youth Groups2,259 2,25(3 Phone Consults 104 50 125 50 989 1,318 Extenders 458 31 25 506 Through 25,000 1,271 1,250 5,701 33,222 . Extender's Newsletters 358 9,600 2,096 500 1,704 14,258 FAX mail 63 410 25 498 Letters 115 25 140 C?ther Mailings 1,680 340 2,020 Libraries *6 *s "Newspaper *S *5 Television 21 *4 *4 *4 21 fnfovision 22,000 22,000 Radio * Prof. f 5 *2 *3 Publications Totals 535 38,816' 6,108 24,428 ' 8,789 78,498 *I Articles appeared in: California Grower,statewide circulation Good Fruit Grower,North Western states circulation California-Arizona Press,Western states circulation *2 Articles appeared in: Focus Newsletter,Senior Center Newsletter,Bay Area Family and Consumer Sciences Newsletter,National Extension Association of Family and Consumer Sciences Publication-Reporter,and California Agriculture *3 Articles appeared in: senior Center Newsletter Proceedings of the Family and Consumer Sciences Conference,Bay Area Family and Consumer Sciences Newsletter *4 Numerous airings on local cable stations(also shown on Sart Francisco stations) *5 Newspaper:articles appeared about program activities *6 seven Libraries in the county have program materials as reference materials 27 ...... ......... ...... ............. ......... ..__... .............................. .... ............................................................. ...........__. ................................_........._.. Achievements/Barrier our grant, gift, and cost recovery income has been healthy this past year, especially considering that our Farm Adviser was out on sabbatical for most of the year and we did not have a Horticulture Advisor. Despite these personnel gaps we brought in slightly more money than in 1996. We have had particular success in the cost recovery category. An example is the worm of our Nutrition Advisor who used a $12,000 gift for anemia prevention work to produce a public education campaign package that included a video. Through sales of the video we have recovered the costs of the development of the educational materials and are now in a position to launch another public health campaign using these funds. Both our Youth Development Advisor and our Nutrition Advisor were once again successful in obtaining grants from the Food Stamp program to do nutrition education for youth and adult Food Stamp populations. In the area of extra-mural funds, the full story is not told by the figures provided. Each of our advisors also gave important technical support to coalitions of community groups who are seeing funds for collaborative programs. For example, our Family Resource Management Advisor worked with 15 organizations to develop a proposal for the McKinney Homeless; Assistance Foundation. The collaborative was awarded an annual amount of$149,167 for each of three years. This grant will provide for the education of homeless children who are housed in shelters. Our outreach numbers were slightly off this last year for a couple of programs. The Farm Advisor was out on sabbatical for three quarters of the year and, therefore, had little clientele contact. The Youth Advisor usually has much larger outreach numbers due to a regional conference presented annually. Unfortunately this conference did not happen in 1997. The Family Resource Management Advisor, who is retiring, wound down some of her programs. At the same time, we reached nearly 80,000 citizens through various methods of outreach. We feel very proud of the extent of our contact with Contra costa County citizens. 28 :: :.... ......:;. Cost of Providing Services Below we have given some examples of our cost per client for the services we offer. As can be seen, our services range from a high of $119 to a low of $.04 per client. This wide range is the result of variation in the amount of face-to-face teaching time participants experience. For instance, the lnfovision program requires very light labor input. The program consists of videos which inform DSS recipients of health issues and services available. The videos play continuously in DSII waiting areas. .,Our office staff provides screening, updating, and distribution of the videos, but no in-person instruction'. We have studied this method of delivery and do find that videoinstruction, even in the busy environment of a waiting`rooms has a positive impact In this case, the extremely small cost-per''participant is well worth our small input. An example on the high end is the graduates of the Expanded Food and Nutrition Education Program (EFN'EP) which entails much more intensive instruction. Our Nutrition Education assistants deliver at least six hours of in-person instruction leading to a;graduation certificate. The EFNEP program targets low-income families so the educational value extends to marry more family members than the single individual who tabes the class. Although this program commands our highest cost-per- person astper-person figure use believe that $20 per class for information that will last a lifetime and potentially improve the health and well-being of family units is quite a reasonable investment. When looking at our county budget alone, the cost per resident of Contra Costa County for the services of Cooperative Extension is $ .17. 29 Below are some examples of cast-per-client based on all fund sources-that support the program: . ..::.. dub Pry ... :........ Costs. Ytx# hFdod omp► Nu"M ott Secretarial $25,00 {1 'tducabon Fr mm Advisor time 6,000 Supplies $ 1,000 Costs: Total cast $32,000 Secretary $ 3,350 Youth Assistant $22,500 Services: Travel $ 1,000 Each of 4-H club member Operating Costs $ 1,000 spends 12 months in 4-H' Total cost: $27,880 club work, averaging 200 hours per year in hands-on 2,500 students served science, community service Cost per student-'.411414 and leadership programs with adult volunteer supervision. 4 Yw } 713 club members served M. w. t }rr tN r Costs: Secretarial $200 Teaching material hof Food preparation $450do P»oN . ..... Advisor time $1,860 Total cost $2,510 Costs: Salary/ Prog.Rep $12,654 Service: 31 Extenders trained Total Cost: $12,654 Each extender#retried 22 people, on Service: participants received average at least one nutrition workshop 1,271 Clients served I 10 participantsw '► * ��� r r 30 Costs: Salary for 2 Prog. Reps. $29,160 Total cast $29,160 Costs: Secretary: $ 9,000 Service: Program materials $ 1,946 Low-income family with 2-3 Total Coat: $10,946 Children. Each graduate 8,377 citizens served receives:6 hours of instruction. EFNEP graduates: 244 JON J4 Vrd I # 41 Nov 160n Educat d: r Costs: Salary for Prog. Rep $965 Total cost <$ Service: A typical DSS participant Agncultur encounters the 1NFOVISION program while waiting for Costs- DSS services. Participants Secretary $7,426: may view from 1-60 minutes Advisor $9,660 of the tape,with varied S & E $1,550 amounts of attention. Total cost $18,636 23,000 Potential Participants 342 Commercial Crops Clients C" per OSS jparticipant, $.04 Cwt per client: 31 B. Accomplishments Low Toxicity Codling Moth Control using Mating Disruption Techniques There are over 1500 acres of apples in this county making it the primary tree crap valued at more than 7 million dollars. Many of these apple orchards are near homes in the rapidly developing East County. The Farm Advisor has been working with producers for the last 4 gears to perfect a technique called pheromone confusion or mating disruption which will control the major apple pest (codling moth) with little or no toxic sprays. Last year 20% of the apple acreage used this law toxicity method thereby reducing the potential for residential, environmental, and food product contamination. Tree Pest Updates We ,grow:6,000 acres of tree fruits in this county and produce enough apples, apricots, walnuts to meet the consumptive needs of all our CCC residents. We also produce a good deal of the cherries, peaches, and nectarines consumed in this county. There are several pests attacking these crops which are routinely controlled by sprays. Over the last flew years the Farm Advisor has monitored the lifecycle of these pests using modern pheromone traps and computer technology to more accurately predict if and when these pests might need to be controlled'. She makes this information available to all tree farmers through her Tree pest Updates fax mailing program. She also informs growers of newly available, less toxic technologies. Last year 35% of the acreage replaced their old control program with less toxicsprays and pheromone confusion techniques. This has made for a more environmentally sound food production system for CCC residents. 32 - Cherry Buckskin Survey Cherries are one of the most important tree craps for small, CCC growers who market directly to local consumers through U-Pick operations and roadside stands. They are an excellent crop for small growers who live on their farm as they can currently:be grown with little or no pesticides. Every year the Farm Advisor conducts a survey of the cherry orchards in the county with the help of the county Ag Department staff and blaster Gardener volunteers to identify and eradicate any trees with Cherry Buckskin disease. This disease is well established in cherry orchards in adjacent San Joaquin County and requires continual spraying to control. This survey has successfully prevented this disease from becoming established in this county thus preserving cherries as a viable, low input crop for small producers and assuring high quality, low cost fruit for CCC residents. Summer of Service Furthering her work in service learning and crass-age teaching, the Youth Advisorpiloted a 1'0 week education strand for the county Office of Education's Summer of Service'Program. 'Young teens ( 2-15' years old) were trained how to teach younger youth as well as how to do various activities. They then successfully taught science literacy, language literacy and nutrition activities to younger youth at the Meadow Homes YMCA daycare and the Pittsburg Boys' n Gins' Club. Thirty-nine teens participated in the project and worked with over 175 younger youth over the course of summer. Environmental Education Despite being part of the Division of Agriculture and Natural Resources, we have not had a strong environmental education program for youth in our county or in our region. The Youth Advisor, along with region colleagues, recently received funding to initiate a two,-year pilot community education project called "Trek Along the Transect'. The 33 project will include community workshops and the development of family education activities. Youth FSNEP The Youth Advisor continues to receive funds to offer a Food Stamp Nutrition Education Program for youth. The funds enable us to retain a registered dietitian who teaches UCCE`s interactive curriculum; Eating Right is Basic, to classroom teachers who in turn teach nutrition to low- income youth. During the summer, the dietitian held mini day camps at various agencies such as Boys` and Girls' Clubs and Ambrose Recreation Center. This year she expanded curricula offerings to include gardening and nutrition and kitchen science. The kids participated in nutrition games and prepared healthy snacks. Research on Wbr Ing with Challenging Children The Youth Advisor initiated a second phase of her research on the information/training needs of volunteers who work with challenging children, such as those with ADD and ADHD. The original research identified volunteer educational needs, and a thorough review of resources which r may be appropriate for volunteers touse to help them be effective leaders F. of challenging children. This second phase includes material testing. 34 :.. :::.. ... St Vincent de Paul Society arra Association of Homeless Shelters have made copiesof 10 videotapes in Parenting Education and of Parenting Education booklet. These materials are made available to other organizations working with loWm income families. The clients can use these materials for learning at their own convenience. Facilitators are available to answer their questions. Pr"mployment gaining Program to move customers from welfare to workfare in collaboration with St. Vincent de Paul. This program is offered at Bay Point, Pittsburg, Brentwood and Concord. Customers with substance abuse problems, parolees, homeless, and unemployed attend classes in budgeting and repotdkeepi g to achieve family and individual goals. They also learn hew to re-estabtish their credit. One hundred and thirty four _ cu torr€ rs were trained. The follow-up study conducted by St. Vincent de Paul indicated that participants were able to manage their budgets for the month'in a responsible manner with great outcomes. The accomplishments for those customers were: # Ninety'participants entered employment, work training, education or treatment programs. # Forty percent of the participants have unsubsidized jobs. __ ♦ Forty percent increased their income, and were able.:to budget in a responsible manner,. # Thirty-five percent were able to acquire stable housing. Resource Management to Prevent'Homelessness - Most homeless shelters have money managers who work directly with homeless families and individuals. The Family Resource Advisor continuously trains money managers for shelters and provides support to these money managers when necessary. ttfeS arts Activity- program in partnership with National Coalition for Consumer Education, MCI and High Schools. It helps teenagers to learn how to be smart consumers in choosing products and services, and then using them efficiently. They learn 35 about money management, consumer rights and responsibilities, health and safety, and the environment and technology. Teams-from two schools: Pinole Valley High School and from LaPaloma Nigh School - a Continuing Education program competed in LifeSmarts Game Show Activity. LaPaloma team wren the competition. This team will be going for the National Competition scheduled to be held in Phoenix, Arizona in April of is fildri ?memo Anemia Pr+eve!ntton Our Nutrition Advisor along with the Health Department's CNDP Nutritionist and the WIC Director collaborated in providing training to nutrition and health education professionals in icon-deficiency anemia prevention for young children. The State Department of Health Services funded this effort to provide training in counties where the rates of childhood anemia were particularly high. As a consequence, trainings were offered from San Diego to Chico. More than 100 professionals from local health departments, UCCE, WIC, Head Start, and private non-profit child care agencies were trained. Anemia prevention presentations were also given by our Nutrition Advisor at one international professional meeting, one national convention for Head Start, and a Western regional Child Care Food Program Sponsors convention. Locally, the Nutrition Advisor trained community health educators and Head Start staff in the anemia prevention message. Hunger Surveys This past year Cooperative Extension collaborated with the Food Bank and Health Department in surveying more than 200 people who stand in line for free food in the county. The survey included questions about the income and expenses of people at local soup kitchens and emergency food pantries, food needs and family 36 }Y.{;% {/......... ...:{....{N H....... -:::.. ..:.... ......... ................... ........ :{rx ....... }:::. .-... .fii... xx.-xxrr:..•S]:x.::ri::-.;+r::::uvr:{ circumstances. This information will be compiled and.distributed throughout the counter. The advisor will develop a slide show version of the report. Welfare to Work We have provided EFNEP classes to programs providing educational and training services to people who are being transitioned cuff welfare to work. We had a very successful EFNEP class in the "Clay Light to Day Care" program for women who were being trained to become day care providers' This is a particularly goad place for EFNEP given the design of the program to have an intergenerational effect: We are also providing training to para professionals in the "HIPPY" program at St. Vincent dePaul. The nutrition education is part of the para professional's home visits and is meant to ready welfare clients for the work world r an Offl—PlyI nre Master Gardener Program Master Gardeners could be found' in activities year-round across Contra Costa County. Advice booths were manned at s '' Walnut Creek, Antioch,' Richmond, Pleasant {�. Hill and Orinda Farmers Markets throughout the summer. Informational booths were �► also set up at the Home and Garden Shows, # r ` the County Fair and at the Earth Day Festival. Master Gardeners started answering questions in the local paper on a weekly basis, operated a Hot-line from 9-12 five days a week, taught weekly classes at John Muir House, worked as docents in the Bancroft Garden and at Heather Farms. Master Gardeners started school gardens, wrote grants for tree-planting at local schools, donated seeds and seedlings in West County facilities,' lectured at various libraries, garden clubs and for church and' community groups: 37 V. CHALLENGES AND NEW DIRECTIONS A. Challenges As the University continues its relentless but slow down-suing our office pays Its share of dues. This year we will lase the services of our half-time Family Resource Management Advisor. She is retiring and the administration of Cooperative Extension has determined that there is not enough academic expertise on the campuses to justify continuing that program as an outreach of the University. This will leave some serious educational gaps in local community agencies that have counted on our teaching programs in consumer economics. Several challenges we experienced last year are now behind us. The most notable is our recently acquired internet connection, thanks to the budget increase provided by the Board of Super- visors. B. New Directions Although we do down-size in certain program areas, we have had great good fortune in receiving approval from Cooperative Extension administration for increasing our staff in other areas. We have or are recruiting for five new staff members. Except for the first position listed below, all positions are regional and will deliver their programs throughout the north-central part of California. 1. Program Representative for Horticulture We have hired an extremely talented horticulturist to manage our public education program in horticulture. She has 18 years of experience as a landscaper and as a student of horticulture. She is a bottom-less font of information about general horticulture, pest management, plant selection, irrigation, native plants, composting and 38 ......... ......... ......... ......... ......... ......... _. _........ ......................_.. ..__....... ........._... _._...... ......... ......... ......... ............_..... _.... _........ . ........ ......... volunteerism. This new employee has already stimulated activity among our Master Gardener volunteers that is unprecedented in this office. We now have a weekly article in the Contra Costa Times, our hot-line receives an endless stream' of telephone inquiries and has the staff to handle them, vire have booths'at six farmers' 'markets, and we have public education programs at many of the prominent garden centers, such as Heather Farms and John Muir House. One of our most important urban horticulture activities is our partnership with the Central Sanitation district to help reduce the amount of pesticides used by back-yard gardeners. Our Master'Gardeners are starting to do educational programs in local nurseries to get the ward out about integrated pest management for the home garden. Many innovative and visible projects will be developing over the coming year in urban horticulture. 2. Environmental Advisor for the Youth Development Program We will be the headquarters for a recently hired Environmental Advisor who;will develop an environmental education program for youth within the bay Area. Our Youth Development:Advisors have found gond curricula in this area to be sorely lacking and seriously needed by many schools and after school programs. 3. Bio-mass Advisor We will receive the services of two new advisors housed in the UC Berkeley Forest Products Laboratory in Richmond. The Bio-mass Advisor focuses on the production and uses for various forms of bio-mass (e.g. lumber mill;by-products, chaparral, forest saplings, etc.) Although not immediately known, this advisor may contribute beneficial information for natural park managers in the East Bay. 4. Urban-Wildland Fire Mitigation Advisor 39 .... -,..................................................................................................................................... ....... .................................................................................. This is the second new advisor to be housed in the Richmond Forest Products Lab. This position is currently being recruited. The primary focus of the new person will be to work on structural fire mitigation appropriate to homeowners. This program will surely benefit residents of our county who live in areas that abut natural parks where fire is a significant danger. 5. Watershed Advisor Our county will have a share of the program to be developed by a Watershed Advisor who will work out of Cooperative Extension's Santa Clara office. This advisor will be extremely helpful to efforts, such as the Alhambra Creek Resource Management Planning Group which is in the middle of developing a management plan for that watershed. The University of California Cooperative Extension Program is dedicated to serving people. We strive to make life better for Contra Costa residents in all walks of life, in every corner of our ethnically diverse county. The Contra Costa County office of UCCE is supported by specialists and faculty on three of the University's campuses (Davis Berkeley, and Riverside). We derive our research-based information from these California resources as well as from every land-grant institution in the nation. No other arm of the University of California reaches out to people in their own communities with objective, scientific information and problem solving. We are a valuable gift to the people of this county. 40 ................................................. APPENDIX A Organizational Chart vimFe � W oW � CL � LL UL OWW W W ca a) o LLLL -' w AW t r t C!J 0 ci cc Je OL tv 0 to � Z N Co W 0- G i O 4— E � 1 sr i 0 a �. t!1 U ,�., ca ___.: ______i 06 CD f i ./ d `r- 0 E i cc APPENDIX 8 1995-95 Affirmative Action Self-Assessment Page I of 9 UNIVERSITY OF CALIFORNIA COOPERATIVE EXTENSION AFFIRMATIVE ACTION SELF-ASSESSMENT OF COUNTY ADMINISTRATION OPERATIONS FY: 1996-97 County: Contra-Costa Submitted by: Soman O. Laughlin Date:,October 15-199 County Director Reviewed by: Date: _ Regional Director COUNTY PROGRAMMATIC COMPLIANCE SUMMARY To be completed by the County Director: List all CE programs in the county. Indicate the advisor's interpretation of compliance status in the appropriate column. County Director and Regional Director should each indicate their evaluation of compliance status in the appropriate column below. COMPLIANCE SAT1S ADVISOR COUNTY REGIONAL A.A. OFFICE DIRECTOR DIRECTOR PROGRAM TITLE Nc YES YES Farm Advisor Program X X Family Economics X X Nutrition X X Youth Development X X Page 2 of 9 County: CONTRA COSTA County Director: SJUSAN LAUQHLIN COUNTY PROGRAMMATIC COMPLIANCE SUMMARY (cont.) Use space below for comments on individual programs. FARM ADVISOR PROGRAM: Jager.C, a.�rile Janet was on sabbatical for all but 2.5 months of this reporting period, therefore, she did not hold clientele meetings or do volunteer training as she usually does. Most of her clientele contacts occurred through direct mailings. Janet's mailing list includes many small farm operators among whom minorities and females are somewhat more heavily represented. As Janet states in her write-up she has more than adequately reached parity with her designated clientele group. I believe that she is truly dedicated to reaching all growers in this county, and has made some special efforts to reach growers who are not part of the agriculture establishment. Beyond her primary clientele Janet has made one important contribution to outreach on an annual basis: she provides pesticide safety training for Spanish speaking farmworkers in Spanish. This year she added all the Farm Labor Contractors who are registered in the county to her mailing list. She provides them with health and safety information in both Spanish and English. ECONOMICSFAMILY AND RESOLRCE .' Minorities are overrepresented in all of Jeet's program clientele categories.Jeet is personally committed to reaching the most vulnerable residents of the county. Her primary targets are seniors, homeless families, pregnant teens,persons with disabilities, and drug and alcohol addicts. Her program content is geared to these audiences. She is highly successful in achieving affirmative action goals due to her efforts to attract targeted groups and the due to the attractiveness of the content. Jeet reports that her program is in great demand and that she sets priorities to reach underserved populations who do not have the resources to travel, such as groups in Richmond and Pittsburg. She has been particularly successful in networking with agencies in these communities, such as St. Vincent de Paul and Greater Richmond Interfaith Program. NUTRITION: Mary Lavender Fujii Mary's program this year focused intensely on anemia prevention. She presented the work and disseminated the training materials through Head Start and CHDP which will assure extension to many low-income and minority children and families. Mary also presented food safety and sanitation workshops for the staffs of soup kitchens who in turn reach Iow-income audiences among whom minorities are over-represented. The EFNEP and FSNEP programs as always reach a disproportionate number of minorities. These programs have successfully reached Spanish, Hmong and Lao speakers through translators. We are also reaching far more men than in the past through the FSNEP programs for GA recipients and through drug rehab programs. YOUTH DEVE {3PMENT= Shellej Murdock Because Shelley served as Acting County Director during 6 months of this reporting period much of her non-club program was conducted by program assistants. Shelley's FSNEP program rep conducted outreach to low-income areas through summer camp programs operated by other agencies. Tracy George, the temporary assistant provided during my sabbatical focused most of her work in the two main minority areas of the county: Pittsburg and Richmond. Shelley gave leadership to a county literacy program in which she offered the Leamos Juntos training. Page 3 of 9 As usual, the 4-H club program is does not reach parity,despite considerable outreach efforts. Clubs continue to have difficulty in understanding what outreach is though our staff has explained it over and over. ("Outreach" to a senior center, for instance,is often mistaken for the kind of outreach we want.) This year we have two all-white clubs,one of which fell into this,category for the first time. In the first time, white-only club (Lamorinda) the leader has shown considerable proof of outreach effort.The other club(Morgan Territory)has been a white-only club for several years. It is a club that has a severe leadership problem. Shelley will continue to work with club leaders to accomplish diversification. Page 4 of 9 County:CONTRA COSTA County Director:SUSAN LAUGHLIN I. A A 'TRAINING & AWARENESS 1) List all formal affirmative action training received by staff this past year: 2) List all STAFF meetings where affirmative action issues were discussed. Attendees issues Discussed 9/5/96 All Staff The Calor of Anger 9/15/97 All Staff Disability access 3) Are affirmative action responsibilities included in all University employee job descriptions? YES—X— NCO If NO,please explain: Page 5 of 9 County:CONTRA=TA County Director:SUSAN&AUHIe,IN I. A A TRAINING & AWARENESS (conA 4) Is affirmative action a part of all University-paid personnel evaluations? YES—X— NO If NO,please explain: 5) Are affirmative action files accessible to all office personnel? YES—X- NO If NO,please explain: 6) Could you show an auditor where the files are located? YES, .X_ N{ 7) Is the nondiscrimination poster("And justice for All")displayed in your public meeting areas? YES—X— NO 8) Is there a single mailing list for all county programs? YES NO X If YES, is it coded for gender and ethnicity? YES NU Page 6 of 9 County: CONTRA COSTA County Director: SUSAN LAL'GHL II, COOPERATING GROUPS 1) Do all organizations you serve or which receive educational support from CE programs in your county comply with non-discrimination in membership requirements? YES..,_X__,_ NO 2) Do you have supporting documentation (i.e. memo to file,copy of a letter sent to an organization,etc.) on file? YES_X� NO 3) If you answered NO to either of these questions,please explain: III. CE OFFICE ACCESSIBILITY I) Place a check beside the accommodations for disabled persons available at the CE office. If you have offices in more than one building,please attach additional pages for each building. Location of building: 75_Santa Barbara Rd. 2nd —floor, Pleasant Hill, CalifQrnia Wheelchair Other Disabilities .___X._, parking space TDD ____X_ wheelchair ramp (not necessary) other: restroom accessibility (see below) other: 2) If the office is not accessible to the disabled, discuss your plans and efforts for remedy: (Attach additional pages as necessary.) We now have a fully accessible office, via ramp and elevator, however,our bathroom facilities are not wheelchair accessible. When we moved into our new office space I asked to have one of the bathrooms converted for wheelchair access and the county turned down the request. We have a number of physically challenged volunteers who work with our program. We make special arrangements for these people to enter the building through our elevator when they come for meetings outside normal working hours. We have one 4-H child who is in a wheelchair. We have made arrangements for the group with whom this child meets to meet in an accessible location. Page 7 of 9 County:CQNTRA CQS'TA County Director:SUSAN LAUGHLIN IV. DISCRIMINATION COMPLAINT HANDLING 1) Did your office or staff receive any affirmative action complaints during the July 1 to June 30 period? YES NO_X.,_._ 2) Are you and the University and county-paid staff familiar with the University affirmative action complaint procedures and able to process a complaint? YES._,_,X..,_.,., NO If NO,discuss your plans and efforts for remedy. 3) Has your University-paid staff been made aware of the procedures and processes of the EEO/PER system? YES X_ NO If NO, discuss your plans and efforts for remedy. Page 8 of 9 County: CQMA QQSTA County Director: SUSAN`LAUGHLIN V. AFFIRMATIVE ACTION ACCOMPLISHMENTS The staff of Contra Costa County UCCE has been dedicated to affirmative action for many years. Except for the 4-H club program almost all of our social science programs are directed to vulnerable audiences, and therefore reach a large number of low-income and minority individuals. Our Farm Advisor has her own commitment to reaching all who fall within her primary clientele and she has expanded her program to allied clientele groups that could benefit from her technical expertise. She has found groups, such as Spanish-speaking farm workers and minority farm owners to whom she directs portions of her program on a regular basis. There has been little need for me to guide these veteran advisors in affirmative action because they are very much self-motivated. For the past two years I have taken administrative responsibility for a program that extends the outreach of UCCE to approximately 150 minority children in Oakland: the 4-H ASAP. This program is housed in three Oakland Housing Authority sites. It serves children ages 7-13 who are economically disadvantaged. The racial breakdown is as follows: Black White Hispanic Asian Amer Ind Potential 72% 5% 3% 18% 0% Actual 80% 0%Q 12% 2% 0%a I supervise the staff of the program. We have made it a priority to recruit a well qualified and diverse staff who can serve as good role models and communicators with the target population. Over the period of the grant we have had staff members who represent the following racial groups: Black 15 White 9 Hispanic 2 Asian 2 Because we are a diverse group and are serving a diverse group of families we make it our business to discuss issues of race frequently. Topics have included how and when to communicate about important program decisions with OHA residents, how to set standards for behavior and discipline that are culturally sensitive, how to attract and retain a diverse group of children, what curriculum to present to this diverse group of children. I have used the services of three consultants over the course of the grant. The first was an African American educator from San Francisco who worked with a very similar program in the San Francisco Housing Authority. He trained the staff in a curriculum developed for children of the same demographic characteristics. We used the curriculum for approximately six months. The second consultant was a black educator from Oakland who helped me develop educational goals for the program as a whole. The third consultant is an African American Superintendent of Schools whose area of expertise is organizational systems. He is helping us do some restructuring of the staffing pattern and curriculum. All consultants were hired with the intent of bringing specialized expertise in cultural and cross-cultural issues into the program. j Page 9 of 9 COMMENTS If you have any comments or questions regarding this county's affirmative action efforts or any other affirmative action issue which you would like to direct to the Affirmative Action Office,please do so below. Also,please indicate any specific affirmative action training needed in your county. (Attach additional pages as necessary.) _._. . __. _ APPENDIX Satisfaction Survey ........ ........ ............ ......... .. .... ......._. -.._._._.. ...... 1993 MASTER GARDENER PROGRAM Your help in answering the following questions is needed. The answers and comments you provide will help us modify and improve future Master Gardener training programs. Check the appropriate square: VERY MACH NOT AT ALL 5 4 3 2 l 1. Was the subject matter relevant? 2. Was it presented clearly? 3. Were your expectations for this class met? 4. Given the time limit, were you satisfied with the material covered? 5. Did the class increase or enhance your knowledge of the subject? The part of the talk I found most helpful was: Reason: The part of the talk I found least helpful was: F Reason: SPEAKER EVALUATION: 5 = Excellent 3 = Good 1 = Poor 4 = Very goad 2 = Fair NA = Not Applicable or Didn't Attend Session Topic & Knowledge of Ability to Preparation Quality of Speaker's Name Subject Matter Teach & Organization Visuals Handouts mgevafuationxs Lxpanaeo t000 anu -Nutrltlott taucation erogram (Lr1N,Le) Adult Enrollment Form (Family Record) SHADED AREAS WILL BE FILLED IN BY INSTRUCTOR T'•i P"'�.. i �# \"1 �"-Y Y Y ~ ti 4 { i� } rliRVP ^'? { , } f ; ..h }..-. (First) (M) (Last) 1) NAME: STREET. CITY: ZIP PHONE: 2 j AGE: 3) SEX: Female Male 4) PREGNANT: yeas 5) BREAST FEEDING: yes No 6-; ETHNICITY: Check one ;�'I��E C}E D-00 �E. -':?35'x:':_t_i~2._::::��:{•i::^:::t:::i:3:'.•v.:2:�:•'n::i::::�?J�: +t$ (non-Hispanic) 2-00 African-American } `.. F.. �...+.,�...•. Native n i1 �'c,�,wy 4#+ `Yt:Y•.}+:Ny�;a;q�.{wZ S q {•:;:tj:�:�'•?? •vL• `.'' .v'iiVF :': :•\;4+ ur ::.. :_ L!!.!,Y�WYl;;;:{:rv:-'.~CS:ip.'�'F;`�r,'::+;i,}i+-ry:$j': 3-00 Am Indian/Alaskanlit ate 4-00 Hispanic -00 Asian or Pacific Islander entraEfi�zes s + TOTAL HOUSEHOLD INCOME LAST MONTH: :":iii TR CTI• . I' ....::... CHILDREN B"l.' AGE Please circle) �:....:.�....., {•:.:::.;:?.-.::::::,.;•::.�:. 8) YOUR C t oder 1 5 10 15 1 6 11 16 .ry . .:::::::.:: 7 12 17 3 8 13 18 ttEez a � n ff �• 4 9 14 19 - s __. � �t FAMILY ?:=:<i';:t:< iii?:isisiii2'as4''•>`iisi:;'ii::isSs?`.::v,;:.,,,::,,.............::,........,,,....;.:,.:..::•'+'::.. 9 TOTAL :UMBER I� EAS 10) TODAY'S DATE. 1, 0,hI5 THAT YOUXL }dl[YSL7 .ksiii�rE lv� {41 F { 4 f t7t�7 [3'idt:r : PARTICIPATE IN; WIC CSFP / tiCrGflt£ »>:•:-:::. 4 .:.......f::.._.":...::...::..:?-;r,;'.:. ... .. ....vrv::i;•i:{''s:v.:J::-:e:i::•:;;'•:r i}}`•?:+•?:ri.:i:•::til??:�?:}::•':`:?:'}?;;.;i•;:.;e,: ::�:is^::.:::•i:Y"-:}::;r.:Wi:;;•:>}::::?::;,Y;:::;::::�:.�.•'::::::i:;}:<•:•i:}i:.%y:;:;.?•??:i:;:v.................".....:.}..d..{.:{..::.:;..:N. y...,:+.....:.:�:.;,.,::::y::-:•:.'::,:...:.�:.:i: Y N ::.,:::•:.:. :.:::.:: Food Stamps :,.,::.:......:..;,...:.;; IFNEtS ? E."x tuzad L sclaa FIJPIR (Food Distribution Y 4 Program on Indian 1 :: Reservations N . :.... • tai.::;, e3n «<:},>...::;•::.•:.}: ria cy :::::..:.:....:: ,.::.,,. :�}»::; {•rr.. TP Start Y � Head S ,.- . •..:................. Child Nutrition 7 Lost S�ateresr : 8 Otrzer' Ctmmr�aattes (free or reduced-cost meals) Y N kleait Start AFDCJWcifare Y N I3Ici par'W?pant reserve ari EF IEP Child Nutrittc�n certste in previous classcs� AFI Other 4 (Name of Program) Yes Nt (Name of`program} Expanded Food and Nutrition Education Program (Ek N EP) FOOD RECORD )o -)u take nutritional supplements such as vitamins, protein, or other nutrients? Yes No =. ,ant spent on food last month List all foods and amounts eaten in the last 24 hours. Bi. ;akfast & morning snacks Lunch & mid-day snacks Dinner & evening snacks D .nk you for your cooperation. .ond Recall. # of meals B/C F V MT MK Other Expanded Food and Nutrition Education program (EFNEP) EXIT FOOD RECORD N ne: D you take nutritional supplements such as vitamins, protein, or other nutrients? Yes leo Amount spent on food last month P._.grams that you participate in: WIC/CSFP Y N FDPTR Y N Child Nutrition Y N Food Stamps Y N Head Start Y N AFDC/Welfare Y N List all foods and amounts eaten in the last 24 hours. reakfast & morning snacks Lunch & mid-day snacks Dinner & evening snacks 4 I 3 ' i� I Thank you for your cooperation.