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HomeMy WebLinkAboutMINUTES - 04281998 - D4 THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Carder on April 28, 1998, by the following vote: AYES: Supervisors Uilkema, Gerber, DeSaulnier, Canciamilla and Rogers NOES: None ABSENT: None ABSTAIN: done SUBJECT: DEPARTLN/1ENT OF AGRICULTURE 1998 PERFORMANCE REPORT IT IS BY THE BOARD ORDERED that the Contra Costa County Department of Agriculture 1998 Department Performance Report be ACCEPTED. I hereby certify that the foregoing is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: Phil Batchelor, Clerk of the Board of Supervisors and County Administrator By f June L. McHuen, Deputy Clerk TABLE OF CONTENTS SECTION I ® DEPARTMENT OVERVIEW 1 Department Responsibilities 1 1. Environmental Protection Programs 1 11. Consumer Protection Programs 3 111. Service Programs 5 Organizational Structure 8 Functional Chart 7 SECTION If - RESOURCES 8 Financial Resources 8 1. Department Budget 8 11. Type of Financing 8 Personnel Resources 10 Affirmative Action 11 Sick Leave 12 Staff Development 14 SECTION III - CUSTOMER SERVICES 16 Service Delivery System 1 Customer Profile 17 Customer Relationships 18 SECTION IV - ANNUAL PERFORMANCE 18 Performance Indicators 19 SECTION V - CHALLENGES AND NEW DIRECTIONS 22 Challenges 22 New Directions 25 SECTION l - DEPARTMENT OVERVIEW Department Responsibilities The Department serves the citizens of Contra Costa County through effective and uniform enforcement of the California Food and Agricultural Code and the provisions of the California Business and Professions Code. The provisions of the California Agricultural Code promote and protect the agricultural industry of the state and provide for protection of the public health, safety, and welfare. The California Food and Agricultural Code along with the Business and Professions Code also facilitate commerce and protect the consumer by ensuring equity prevails in the commercial exchange of goods where value is determined by weight or measure. A description of the Department's responsibilities can be broken down into three different areas: Environmental Protection, Consumer Protection, and Service Programs. 1. ENVIRONMENTAL PROTECTION PROGRAMS Plant Pest Exclusion (Food & Agricultural Code Sections 2272-2276 & 51 p 1) The Department inspects plants or appliances arriving in the County for the presence of insects, nematodes, pest animals, diseases, noxious weeds and seeds that are or might be detrimental to the agricultural industry of the County. State and federal quarantines are enforced. All diseased or infested shipments are quarantined until they are properly treated, certified, returned or destroyed. A major component is certification of plants and agricultural commodities for pest cleanliness or pest treatment when required as a condition of movement, entry or export to other states or countries. 1 Plant Pest Man agementfrad ication (Food & Agricultural Code Sections 2272 & 5101) The Department works to eradicate infestations of exotic plant pests of limited distribution or not known to be established in California. The Department provides the public with information on control options for minor pests. We encourage practices utilizing biological control and issue burn permits for plants infested or infected with specific pests. Pest Detection Survey (Food & Agricultural Sections 2274 & 5101) Under state contract the Department locates and maintains traps in strategic locations to intercept new or serious insect pests. Residential properties, commercial establishments, horticultural plantings, and agricultural crops are inspected for pests and diseases not generally established in the County. Pesticide Use Enforcement (Food & Agricultural Code Section 11501 .5) The Department issues permits for use of restricted materials and enforces regulations on proper usage. Advice is given for proper use and safety precautions relating to pesticides. Aerial and ground applications of pesticides are monitored for conformance to regulations. Complaints alleging misuse of pesticides or their application are investigated. Records of pest control operators, dealers and advisors are audited and evaluated for compliance. Legal proceedings are initiated when necessary. Worker safety regulations are enforced to ensure safe working conditions for employees who may be exposed to pesticides. Pesticide storage facilities and equipment are inspected for compliance with safety and environmental requirements. The Department registers pest control operators, pilots and pest 2 control advisors. We also assist operators, advisors and dealers in understanding regulations on use of materials, dosages and safety measures. The operator's work is monitored for proper control of pests treated. The Department tabulates and submits reports on materials used and inspections performed. The 24 hour notices of intent to apply restricted materials are received and pre-site evaluations are performed to determine proper conditions. Asia Inspection (Food & Agricultural Code Sections 29043, 29101 & 29201) Apiaries are registered and inspected for disease and infestations. The destruction of hives, combs, and honey infested with American Foulbrood or other organisms of quarantine significance is supervised. Owners of apiaries are advised on best apiary practices and local pesticide applications. Specimens are collected, prepared and submitted to the state laboratory for diagnosis. ll. CONSUMER PROTECTION PROGRAMS Nursery Inspection (Food and Agricultural Code Sections 5903 and 53361) Nursery stock is inspected in nurseries and commercial growing grounds for pests, proper labeling, grades and standards. Enforcement action is taken to insure compliance with regulations and standards of cleanliness. "California Nursery Stock Certificates" are issued to qualified nurseries to assist in meeting shipping requirements to other counties and states. Soil treatments are supervised for nematode control as well as other soil pests. Regulatory requirements are explained and pest control options are given. 3 Fruit-Vagetables, o In e i n (Food and Agricultural Code Sections 42551, 29441, 27561 & 27551-55) Fruit, nuts and vegetables are inspected for quality, maturity, packing, container and marketing requirements. Also eggs and honey are inspected for quality and marking requirements. When violations are found non-compliance notices are issued and reconditioning or destruction of sub-standard products is documented. S-eed lnsp ction Certification (Food and Agricultural Code Section 52282) Agricultural and vegetable seed is inspected for compliance with the State Seed Law and Federal Seed Act. Official seed samples are taken for label verification. Device Inspection(Business and Professions Code Section 12107 & California Code of Regulations Sections 4000-4029) Commercially used scales and scanners in retail stores are registered and inspected to verify they are correct. Inspections are also performed on service station meters, vehicle and heavy capacity industrial type scales and all other commercially used weighing and measuring devices. Sub-metered electric and water meters at apartments, marinas, and mobile home parks are inspected to verify they are correct. All consumer complaints relating to weighing and measuring devices are investigated. Qaplity Control (California Business & Professions Code Section 12211, Chapter 5 and California Code of Regulations Sections 4500-4857) The Department verifies the net contents of commodities sold to consumers. Package labels are also inspected to verify they are in compliance with the Fair Packaging and Labeling Act. All consumer complaints relating to net contents and labeling are 4 investigated. Sale -Qf Petroleum Products Enforcement (California Business & Professions Code Chapter 14 & 15 and the California Code of Regulations Sections 4400-4308) Compliance with minimum quality standards for gasoline, diesel fuel, motor oil, brake fluid, anti-freeze and automatic transmission fluid is verified through samples and inspections. Inspections are performed to enforce required labeling of petroleum products and motor fuel dispensers. Consumer complaints regarding petroleum products are investigated. Weighmaster (California Business & Professions Code Chapter 7 and California Code of Regulations Sections 4400-4493) Weighmasters are inspected to verify compliance with laws and regulations. Device Repairman (California Business and Professions Code Chapter 5.5 and California Code of Regulations Sections 4080- 4084). Device repairmen who install and repair weighing and measuring devices in the County are registered and monitored for proper compliance with state laws and regulations. 111. SERVICE PROGRAMS Vertebrate Pest Management (Food and Agricultural Code Sections 5421 & 6022) Homeowners and growers are provided with advice on identification and information on the control options for rodents and other pest animals. A ground squirrel control program is administered to protect agricultural lands, roadways, structures, dams and levees. Poison bait is provided at cost for use in agricultural/open space programs. Weed Control (Food and Agricultural Cade Sections 2272-2276) 5 The Department provides advice as to identification and control of weeds. Control and eradication efforts on certain noxious weeds are performed on agricultural lands, open space, and park lands to preserve existing plant species. Biological methods to control weeds are encouraged and used when available. New serious weed pests are quarantined and eradicated when intercepted. Statistir,s (Food and Agricultural Code Section 2279) The Department is required to compile an annual crop and livestock report showing conditions, acreage, production and value. In addition, special reports are developed when needed to report crop and equipment damage for disaster relief purposes as well as provide updates on local conditions for the news media. Organizational Structure The Department is divided into three Orgs. Org 3300 provides administration and clerical support for both the Agricultural Division and the Weights & Measures Division. Org 3305 is the Agricultural Division and Org. 3315 is the Weights & Measures Division. On the next page is a functional chart which lists the major program responsibilities for each division. 6 .................................................... ........ ........ ......... ......... ......... . .. ....... . ....._.. _......... ......._ .............................. ........ ........ ......... ......... ........... ................ .............................. ..... ................................................................I....... ....... . ......... ........ ........ .. Organizational Structure CONTRA COSTA COUNTY DEPARTMENT OF AGRICULTURE FUNCTIONAL CHART Agricultural Commissioner Director of Weights and Measures Edward P. Meyer Enforcement of CA Food and Agricultural Code Enforcement of CA Business and Professions Code Chief Deputy Agricultural Commissioner/Sealer Administrative Support Agricultural Weights & Measures f Division Division Plant Quarantine & Fest Detection Weighing and Nursery & Seed regulation Measuring Devices Pesticide Use Enforcement Insect & Disease Petroleum Products Pest Management Fruit, Vegetable & Quantity Control Egg Quality Control Vertebrate fest Management Device Repairman Weed Control Apiary Regulation Weighmaster Investigation Crop Statistics SECTION 11 - RESOURCES Financial Resources 1. Department Budget Bludgeted Esc nditures 97/08 Administration (Org 3300) $ 341,308 Agriculture Division (Org 3305) 1,134,343 Weights & Measures Division (Org 3315) —A4-9,130 Anticipated Revenue 97/98 $ 1,924,785 Administration (Org 3300) $ 47,823 Agriculture Division (Org 3305) 1,059,177 Weights & Measures Division (Org 3315) _ 15 000 $1,273,000 Net County Cost $ 051,785 11. Type of Financing Financing for the Department is primarily derived from five different sources; general state funding, government contracts to enforce regulations or provide service, fees paid for service, fees paid by industry to register, and the County general fund. General State Funding The Department receives a portion of the Unclaimed Agriculture Gas Tax refund which is distributed to counties based on each county's net cost of providing agricultural programs. Due to the way this money is distributed, any cut in Net County Cost that the Department receives would generally be followed by a cut in Gas Tax refund revenue the following year. This funding source is approximately $425,000 for the Department. 8 ............................... ................................................................................................................... _ ........ ......... ......... ......... ................ ... ..... ........... . .... ........ ........ ......... ......... ......... ......... . ........ ......................... ........ ....................................................................... ... ..... .......... . ...................... A subvention of $5,600 is received from the state each year for the Agricultural Commissioner position. Approximately $130,000 of the Pesticide Mill Tax is distributed to the Department each year partially based on hours and inspections performed in pesticide enforcement. Government Contracts The Department contracts with the state each year to provide pest detection trapping. The current contract is approximately $385,000. Various pesticide enforcement contracts including 100% reporting, data entry, enforcement and residue sampling total an additional $89,000. Other miscellaneous state contracts for enforcement include Nursery, Eggs, and Seed enforcement. These minor contract§ total approximately $4,000. Weights & Measures division contracts are also minor. They include funding for device Repairman, Weighmaster, and Petroleum enforcement and total approximately $18,000. Fees_ Paid for Service The Department also receives some funding for services provided. This would include funding from other county, city, and public agencies for ground squirrel and artichoke thistle/ purplestar thistle control totaling approximately $50,000. Additional funding from growers and the public total $9,000 for the same programs. Industw/ egistrat_ion_Fees Device registration fees are collected each year by the Weights & Measures Division amounting to $135,000. 9 The pest control industry registers with the Department each year generating approximately $10,000 and growers/shippers of agricultural commodities generally pay an additional $9,000 for certification and trapping services. Some reimbursement for expenses are derived from consumer protection cases given to the County District Attorney's Office or from administrative fines levied as a result of enforcement actions. The amount received fluctuates each year. Personnel Resources Authorized Positions The Department has a total of 40 authorized positions of which 25.6 are permanent full time equivalent and 14 are permanent intermittent. Five positions are in Administration (Org 3300) consisting of the department head, the assistant department head, Executive Secretary, and two Clerks - Senior Level (one vacant and unfunded) . The Agricultural Division consists of 13.5 full time equivalent positions and 14 permanent intermittent (contract) positions. This represents an increase in staffing by .4 of a position over last year. The increase is due to an employee, who had been working part- time after taking maternity leave, returning to full time status. The Weights & Measures Division consists of 7 full time positions. Staif n-a rends Historically our department has had a low turnover of staff, however, we now have a large percentage of staff who have reached retirement age. Four employees have retired in the last two years. It is anticipated that this trend will continue for the next few years as we have six other permanent staff who are currently 55 or older. This offers an on-going challenge for the Department 10 to provide the necessary staffing and training so that levels of performance remain high. Affirmative Action The Department compares very favorably with the county workforce as a whale: Centra Costa department County Workforce Workforce Calendar Year Race (1990 Census) 1997 White (non Hispanic) 72.11 78.94 Hispanics 10.56 10.52 Black 7.63 2.63 Am. Indian, Eskimo, 0.61 0 Aleutian Asian & Pacific Isle. 8.98 7.89 Other (unspecified) 0.12 0 Male 54.5 60.5 Female 45.5 39.5 The Department continues to work towards recruiting minority and women candidates for all positions. These recruitment efforts include opening all positions to statewide recruitments, attending local job fain, participating in career days at schools, and providing study materials, guidance and even tutoring for those individuals who have shown an interest in obtaining the licensing necessary to work in our programs. Since it generally takes two to three years to train new employees and get them licensed in enough areas to allow them to work independently in the field, we take the recruitment process very seriously. In 1997 the Department, as a whole, had no changes in diversity. However, we were successful in addressing specific positions in 11 which women have been under represented. Due to retirements we were able to fill a management position, Deputy Agricultural Commissioner, by promoting a highly deserving woman candidate. Also due to retirement, we were successful in recruiting and hiring a very talented woman candidate for the position of Weights and Measures Inspector. We are currently interviewing for two open positions. We hope to continue to improve the diversity of our workforce while continuing to select the strongest candidates. Sick Leave Being a small department we go through extreme swings in sick leave usage each year. These swings in usage generally reflect special circumstances such as major surgery, family illness or death, and maternity leave. The Department tracks sick leave usage of all staff members and includes discussion of sick leave in annual evaluations. The last four years of permanent full time employee sick leave usage is illustrated below: Permanent Fulltime Staff Sick Leave Usage 2000 1800 1600 1400 1200 0 i 9000 0 800 600 400 200 0 1994 1995 1996 1997 Year 12 ............................................. ............................................................................................................_......... ........ ......... ......... ......... ........... ....... ......... ...................... ........................ When taking into account the extreme swings in sick leave usage created by special circumstances, the Department's sick leave numbers level off. The chart below illustrates the average number of sick leave hours used each year per staff member for the last four years. This average has ranged from a low of 48.5 hours to a high of 75.6 hours. The line on the chart illustrates what this average is per employee when not counting usage due to special circumstances. This average only ranges from 48.3 to 53:0 hours per employee. Permanent Full Time Employees Average Moura per Year 80 T 7° T 60 ' 50 40 36 20 d 1° 0 — 1994 1995 Year 1996 1997 Average sick leave used per employee Average sick leave used per employee (minus special uses) In 1994 there were no special sick leave uses. In1995 we had a staff member go on maternity leave, a staff member was off two months due to surgery, and two staff members affected by the illness and death of a parent. In 1996 one staff member was affected by illness of a parent and another with heart problems. In 1997 three staff members were affected by the death of a parent or grandchild. Two staff members required hospitalisation, three had a parent, husband or child hospitalized and one had the Firth of a son. In addition, three were dealing with issues revolving around providing 24 hour care for aging parents. 13 Staff Development Performance Evaluations All staff within the Department are given performance evaluations on at least an annual basis. Those who are in a probationary status are given evaluations every two months. Staff are encouraged to comment about their evaluations. Sick leave usage is discussed as a part of the process. State personnel are encouraged to work in the field with Department staff to evaluate effectiveness of enforcement programs. Reports are submitted to the Commissioner/Sealer. All enforcement programs which have been evaluated have met state requirements. Staff Deye-f pment Department staff have broad areas of responsibility and are required to keep up on changing regulations, standards and issues. We provide the opportunity to take classes and encourage the entire staff to pursue the necessary training to receive licensing for all aspects of the job. We believe our commitment to staff development leads to a better quality of service for both the public and industry. As an indication of our success in staff development, each Biologist and Weights & Measures Inspector is currently licensed in all work categories for their respective divisions. In addition, we are proud that 7 out of our 11 Biologists were licensed to compete for an open Deputy Agricultural Commissioner position last year. Having this many employees who have taken career development to such high levels is extremely unusual. For comparison, the Alameda County Department of Agriculture has 12 Biologist positions with only one being licensed as eligible for Deputy Agricultural Commissioner. For the Agricultural Division staff we provide annual training in the safe handling of pesticides. Other safety training provided to staff members includes safe vehicle driving, forklift operation, CPR., First Aid and proper use of self contained breathing apparatus for use when entering a potentially dangerous environment. Numerous staff members are active in state or regional professional 14 .................................... ........ ......... ......... ........... ..... .. ................... . ..... .............................. ........................ .... ......... .......... ................. ......... ..... ......... ......... .. .... ................................................................ .._.._.... ................................................ .. ............... groups which provide input and training on new regulations as well as the latest information on subjects such as biological controls, integrated pest management, worker protection standards, environmental protection, and standards for weights & measures. At least seven staff" members have served as chair for one or more regional or state groups. Automation The Department has been faced with enforcing regulations which seem to continually grow in number and complexity. Along with the increasing workload of enforcing these regulations we have been challenged with maintaining a growing volume of records; reports, and data. To keep up with this workload, the Department has gradually been converting reports, forms and data to computers. Invoices for contracts and services, inventory, reportsand budget plans are currently developed on the computer. Our Weights & Measures Division is one of just a few in the Mate to download data for the Mate monthly report directly to the Department of Measurement Standards in Sacramento. For some of our programs, the Weights & Measures Division is also automatically downloading field inspection data directly to our office computer system as well as downloading to the database in Sacramento, Cour Agricultural Division electronically transfers one of ten State monthly reports and is actively pursuing the electronic transfer of the other reports with the California Department of Food and Agriculture as well as the Department of Pesticide Regulation. This division is also transferring Quarantine Dejection Notices directly to the state. All of these procedures have resulted in saving time for our staff. As part of our efforts to improve productivity and automate the transfer of data with various State and Federal agencies, the Department has transferred funds to the Department of Information Technology for installation, testing and maintenance of both Internet and County WAN connections to the Department We hope to have these connections completed by the end of the 97/98 fiscal year. The Department is currently examining other automated field inspection programs for both Divisions. Programs which have been 15 developed for Phytosanitary Certification and Scanner inspection are showing a greet deal of promise as time saving improvements we can implement. SECTION III - CUSTOMER SERVICES Service Delivery System Being an enforcement agency our primary service is providing a fair and uniform enforcement of state and county regulations. Enforcement guidelines are generally dictated by the state along with mandates to provide the enforcement. At the local level we can set enforcement priorities to a certain degree, however, funding is often tied to enforcement levels and impacts many of the decisions. Complaints referred to us by the public receive priority on all enforcement programs. Beyond enforcement there are other services the Department provides. As part of our Worker Safety and Pesticide Enforcement programs, staff members are asked to give classes and talks to growers and businesses to help them understand and keep up with regulatory changes. Staff have also been involved in job fairs and career days at local schools. In 1997, staff members gave talks to 17 different groups, reaching an estimated audience of 7034 people, A sampling of the organizations we gave presentations to would include. the East Bay Regional Park Ecology Committee, Citizens Advisory Committees for Dupont & Dow Chemical, the Bay Paint Job Fair, the Public Works/Flood Control Seminar, Caltrans and the California Association of Pest Control Advisors. In addition to the presentations already mentioned, in January 1998 Department staff provided two continuing education seminars for agricultural users of pesticides. These seminars were to help the local industry comply with new continuing education requirements. Over 144 growers/applicators attended these seminars in Brentwood. Staff members also work with public and private groups to develop Integrated Pest Management plans and Biological Controls. Over 28 biological weed control sites have been developed by staff members on public and private lands to control noxious weeds within the county while reducing the need for pesticide use. 16 The Department works to control high ground squirrel populations and noxious weeds such as artichoke thistle and purplestar thistle on both public and private lands. These programs protect our local agriculture, roads, levees, and dams from these pests while ensuring that control efforts are made in an environmentally sound manner. Other incidental services include pest/disease identification for the public, cultural advice, and compiling statistical information on Contra Costa County agricultural production. Customer Profile The Department serves all citizens of the county. Typical issues we encounter include; Agricultural businesses, growers, and private citizens looking for information on regulatory issues involving nurseries, seed, eggs, fruits, vegetables, pesticides, agricultural quarantines, importing and exporting of commodities, apiaries, weeds and vertebrate pests. Parents trying to determine if a plant their child ate was poisonous. Homeowners trying to identify a specific insect or pantry pest. Homeowners trying to determine the cause, extent, and control of structural or plant damage due to insect, vertebrate or disease pests. Growers, homeowners, and brokers requesting information and certification inspections to ship items to other states or countries. Consumers, brokers or retailers who feel they were shorted on materials they purchased. Consumers, brokers or retailers who feel they are getting defective/inferior gas or petroleum products. Citizen requests for information on pesticide safety and use. Business complaints on unfair business practices by other firms. 17 Customer Relationships The relationship of the Department with businesses and growers is primarily on a regulatory basis. Growers who need Restricted Materials Permits make appointments each year to meet with staff as they need to be updated on new regulations and requirements. Likewise, pest control businesses make appointments to meet with staff to register with the County and receive necessary permits. Commercial businesses who need to register their weighing and measuring devices are handled primarily by mail. Regulatory inspections on growers and businesses to insure compliance are generally made without warning. Other types of inspections such as quarantine or certification inspections are handled by regularly scheduled inspections or special appointments. Services of identifying pests and giving cultural advice are generally handled by phone or by customers bringing samples into the office for identification. Pest management services for ground squirrels or artichoke thistlelpurplestar thistle are generally arranged through direct contact with individuals controlling property where a problem has been identified. Since the Department is primarily a regulatory agency there has been no formal survey for customer satisfaction. Feedback is received from both the public and industry through department representation at various public and special interest meetings. SECTION IV - ANNUAL PERFORMANCE It is difficult to establish indicators for a department that is essentially enforcement oriented. The Department takes pride in providing efficient programs which are focused on criteria specific to the needs of the County. Based on the estimated county population of 879,200 and our budgeted Net County Cost for 97198, the Department protects and promotes agriculture while it benefits all citizens by providing programs in both consumer protection and environmental protection for a net per capita cost of 74 cents per resident. 18 ......................................... ..................................................................................................................... ........ ........ ......... ......... .......... . ...... ..... ... ......... ......... ......... ............ . ........_......... ......... ........ ......... ............ . ............................................ ._. ......._.._ . ................................... ... ............ Performance Indicators Weights & Measures The Weights & Measures programs are completely based on consumer protection. A higher percentage of their programs are funded through county general funds. As a result, a great deal of emphasis is placed on efficient delivery of services. This Division inspects weighing and measuring devices which are used for commercial purposes. They also respond to consumer complaints. The chart below compares the number of weighing devices inspected against the number of inspection hours: Weighing Device inspection Efficiency 1 9000-- 8000- 7000 6000 0 _x 5008 4000 3000 2000 1000 0 1993 1894 7996 1997 ==Weighing Devices inspected Weighing Device inspecflon Hcsurs The trend for the last five years has been a gradual increase in the number of devices inspected while the hours to do the inspections have gradually decreased. In 1997, the number of inspections suddenly decreased while the comparative number of hours required to perform 19 inspections increased. This is the direct impact of the Department losing 29% of its experienced Weights and Measures Inspectors. These losses were the result of a retirement and an employee returning to her former employer due to our Tier 11 retirement system. The new employees hired to fill these positions show a great deal of promise. Nevertheless, additional time is required to provide training and develop skills which will maximize their productivity. We are proud of the fact that these new employees have already been successful in obtaining all required licenses. Aarigulture The Department places emphasis on physically being present to monitor pesticide use in the field and on previewing applications for safety and environmental factors. This provides workers and residents with additional assurances that the conditions and practices used were proper and safe. The chart below illustrates the level of work maintained on pesticide enforcement in comparison to the state average and the Say Area county* average for the FY 1996/97 (based on draft State figures). 96197 Pssitic€de Enforcement Activity Levels 92.00% - 9..69°, i 8.00% Ja 6.60% 5M% 6.00% C m a 4.00% 2.90% i 2.00% 1.10% 0.50°l° 0.00% S#ate Average Bay Area Average Contra Costa Average C!i€Pre-appll-tion€nspections EAppiication inspections 20 _. .... ......... _......_.......... _ ...... .............................................. ....... _ _ _ _ *Bay area average is the average of work done (% of applications inspected) by Contra Costa, Alameda, Marin, San Francisco, San Mateo, Santa Clara, and Solano counties. The Department also places emphasis on pest exclusion by inspecting quarantine commodities to reduce the risk of a new exotic pest becoming established in the County. The need for this emphasis is made evident by the fact that Contra Costs► County residents were impacted by two pest eradication programs during the 1980's. Today's mobile society increases the chance of new pest introductions. As one example, in 1997 staff intercepted Zebra Mussel on a sailboat from Chicago, Illinois. This aquatic pest was first reported in North America in 1988. By 1990 it infested all of the Great lakes. Densities of adult zebra mussels have been reported up to 700,000 per square meter in lake Erie. Colonies build up to a thickness of 5 feet! As a result of this interception the boat's hull was steam cleaned before placing it in the water. Alameda County detected Gypsy Math in 1993, 1994 and 1995. They also detected Japanese Beetle and Oriental Fruit Fly in 1996 and 1997. Our staff detected a single Oriental Fruit Fly in the City of Concord in 1995 and last year we intercepted one Gypsy Moth in Orinda. Also in 1997 we had our first introduction of Africanized honey Bees in Crockett. Fortunately, it appears that no infestations of these exotic pests have become established as a result of these introductions. The quality of the work performed by our staff is represented by the chart on the next page. This chart illustrates 1993, 1994, 1995, 1996 and 1997 Gypsy Moth inspection data. During this period the County inspected 3-5% of the shipments which came into the State from infested Gypsy Moth areas. Staff has consistently intercepted a higher percentage of infested shipments than would be anticipated by their workload. These interceptions have maintained a range of 8-30%, of interceptions made for the entire State. 21 Quality of Work Performed s 40 .= vs 30 p C 20 Oto) 10 01093 1994 1995 1996 1997 Year ■ % of State Gypsy [doth Interceptions % of State Gypsy Moth Inspections SECTION V - CHALLENGES AND NEW DIRECTIONS Challenges As a Department, staffing is currently our number one issue. We have been fairly successful in absorbing increasing workloads by trying to maintain highly trained professionals, by computerizing records and inspection forms and by providing time-saving equipment. While we have been successful in these efforts, we are now faced with new challenges created by having an experienced but aging staff. These challenges come from four areas; 1. The loss of experienced staff due to retirement has already been discussed. While we are in a period of transition, additional time will be required for training new individuals. This time will have an impact on the efficiency of certain programs as illustrated by the number of weighing devices we were able to inspect in 1997. This transition to new staff is expected to be an issue in various programs for another three to five years. 22 ........................... ......................................................................................... ... ........ ......... ......... ......... .............._ ....... ........ ......... ......... .. ....... ... ..... ............. .... ........ ......... ........... ..............................._..... ............... ....... ......... . .................................................. 2. Nearly 60% of our staff have over fifteen years of service with the county and over 40% have more than twenty years of service. These individuals are now earning four to seven weeks of vacation per year. With such a high percentage of people in these categories, we have the added challenge of constantly redistributing our workforce to provide adequate coverage for programs when people are on vacation. I With young professionals there is the challenge of dealing with maternity leave and sick leave usage to take care of sick children. While these are certainly a drain on staff time, they don't generally have the added impact of leaving emotional trauma. We are finding that with an older workforce, more of the sick leave usage is directed at dealing with aging parents, adult children in crisis or assisting with grandchildren. Many of these uses are truly 'emergencies" in nature and involve life threatening illnesses, operations or difficult decisions in providing 24 hour care. There is a lingering emotional trauma which accompanies some of these emergencies which can impact the work environment. 4. Cour success in developing dedicated professionals has the unexpected side effect of adding stress to these individuals when they see the three challenges listed above impacting the productivity of their programs. We are pleased with the dedication and team approach of our staff in meeting these challenges, but need to explore ways to relieve pressures. We are currently trying to bring in temporary employees to handle some of the work which doesn't require a special license. At the same time that we are facing these staffing challenges we are watching an ever increasing list of issues and potential workloads developing at the State and Federal levels for both agricultural and weights and measures programs. A sampling of these would include: Weights and Measures 1 . The State has adopted the inspection procedures as outlined in Handbook 44. This was done in an effort to provide national uniformity. Unfortunately in the case of large capacity/vehicle scale inspections, these procedures have the impact of requiring expensive, new inspection equipment or modifications to existing equipment. Even worse, they are estimated to double the time required to perform an 23 inspection of one of these scales. It is our opinion that these new procedures do not increase protection for either the public or industry. Our Department currently has a staff member serving on a subcommittee which is reviewing this segment of the procedures. We hope to develop an acceptable alternative to this change in workload and equipment. 2. The deregulation of the power industry by the PUC has the California Agricultural Commissioners and Sealer's Association carefully monitoring the process. Currently our staff is responsible for inspecting meters and handling complaints when energy is sub-metered to customers (such as a trailer park charging for use of electricity to their renters). If P.G. & E. provides the power directly to the customer, the PUC is currently responsible for handling any complaints. We are obviously concerned over who will handle complaints following deregulation. Agriculture 1. There is growing concern whether regulations and oversight on the disposal of sludge and ash on agricultural lands are adequate. These concerns come from a number of issues. One being a question whether bacterial food safety issues have been properly considered. A second being concern over long term impacts on land use and productivity. The third being concerns over the potential impact on exports to foreign countries. Recent draft policy statements by State agencies have suggested placing local Agricultural Commissioners in a position which would require them to determine suitable agricultural use, However, criteria and mechanisms to make this determination have not been established. 2. Environmental issues involving endangered species, water quality, air quality and habitat preservation are continually being worked on by other State, Federal and County agencies. Decisions made on these issues can have a direct impact on staff workload for pesticide use enforcement. Often, we have staff involved in meetings concerning environmental issues. They are asked to give input on industry standards and the enforceability of proposed regulations. 24 • Conflicts at the-Ag/Urban Interface continue to create a major challenge. Complaints by new homeowners of noises, slow-moving equipment, dust, pesticides, and smell due to agricultural operations are not new. However, with an urban growth rate in agricultural areas which has averaged over 10% per year over the last 14 years, we are constantly dealing with educating new residents about these issues. Growers, who suddenly find themselves next to a housing development also need help in learning how to co-exist with their new neighbors. The Department is constantly challenged to meet expectations of both the public and growers in helping to address their issues. • Preserving a healthy agricultural industry is also a challenge. In early 1997 the Board approved the formation of an independent Agricultural Land Preservation Trust for Contra Costa County. With the formation of this trust, the Agricultural Commissioner was placed on the trust Board of Directors as one of its founding members. During the last year there has been a great deal of effort put into.trying to create a structure that will truly serve to protect agriculture in this county. [Many of the issues the trust is trying to address are quite complicated. These include funding, property rights, priorities, representation, conflict of interest, public access, fiscal management and setting clear goals. There is both a sense of frustration and urgency in 'trying to work through all of these issues. However, the time being invested to customize a trust which responds to local needs should prove to be a sound investment. New Directions As part of our attempts to improve services, our entire staff participated in a meeting where each was asked to present one idea for each of three questions. blow can we improve existing programs? What new service could we provide to assist the public or industry? What can management do to improve employee job satisfaction? 'After listing all of the ideas, staff were allowed to indicate their top five priorities for each question. One consistent theme was to provide more staffing for existing programs. Other new services which were suggested would require more staffing to implement. However, there were some top choices which we felt we could try to implement. These include: increase public awareness of weights & measures programs, provide laptops for field input of data, automate some information services for 25 the public, and increase job diversification. There are a couple current pieces of legislation which may help us address staffing issues by providing additional funding. AB2283 is currently a committee spot bill which has been introduced as a result of the study required by SB 20362 (Rogers) in 1996. Among other things, this study identified the need to adequately fund and supplement the county costs of providing pest exclusion activities. The recommendation of the study was to increase funding to counties by approximately $14 million. This increase would help in the recovery of existing county costs plus provide for improvements in the exclusion program. To meet these improvements we would be expected to provide staffing at times when industry sorts commodities for delivery. This legislation currently has broad support from industry and CSAC. The other piece of legislation, SB 369, may provide funding for weights and measures scanner inspections. Industry is still discussing funding mechanisms. The Department is continuing to take an increasing role in Biological control efforts by working with the University and other agencies to develop, distribute and promote their use. We hope to address pest problems threatening Contra Costa residents and local agriculture by finding environmentally safe and economically viable alternatives. We have already increased our involvement in Biological control programs by helping to establish release sites on public and private lands. Cour efforts to help develop Integrated Fest Management (IPM) programs in schools were hampered last year as a result of our staffing shortages. Interest in this area still exists as illustrated by two pieces of legislation introduced this year. These bills would require pesticide management or reduction programs at schools. We already have staff who have the knowledge and skills necessary to implement these types of programs. We are currently trying to dedicate the time necessary to design an effective program by utilizing temporary help in the Artichoke/Purplestar control program. The Department will continue to look forward to meeting future challenges by working pro-actively with the public, industry, and other government agencies. 26 ..................... ............................................................................................................... .... ........ ......... ......... ......... ................................. ............... ........ ........ . ........ ......... ......... ..................................................................... . . ....................... .. _ ........................................................................... _..... ....... _...... ..._.._. ........ CONTRA COSTA COUNTY Department of Agriculture 1998 DEPARTMENT PERFORMANCE REP'C RT m _ � C!3- E�L i , AV-!L% r