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HomeMy WebLinkAboutMINUTES - 06171997 - D4 F&HS - 02 D.q TO: BOARD OF SUPERVISORS Contra FROM: FAMILY AND HUMAN SERVICES COMMITTEE `�- f►` ` COSta '. ` .-� June 9 1997 County 4.,.. DATE: SUBJECT: RESPONSE TO THE FINAL REPORT FROM THE BLUE RIBBON TASK FORCE ON CHILD ABUSE ISSUES SPECIFIC REOUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDATIONS: 1. REQUEST the Children & Families Policy Forum to review the recommendations of the Blue Ribbon Task Force on Child Abuse Issues and the responses of the various Department Heads, prioritize the recommendations in terms of which are most important to implement first and report their conclusions and recommendations to the Family and Human Services Committee on July 28, 1997. 2. INVITE the Presiding Judge of the Coordinated Trial Courts, the District Attorney, Sheriff-Coroner, Public Defender, Social Service Director, Health Services Director, and County Probation Officer to meet with the Family and Human Services Committee on July 28, 1997 in order to engage in a dialogue with the Committee and members of the Blue Ribbon Task Force on Child Abuse Issues regarding implementation of the Task Force's recommendations. 3. REQUEST the Health Services Director to report to the Family and Human Services Committee on July 28, 1997 regarding the feasibility of housing the MDIC in the new County hospital. CONTINUED ON ATTACHMENT: X YES 3IGNAYURE: RECOMMENDATION OF COUNTY ADMINISTRATOR --RECOMMENDATION OF BOARD CO I EE APPROVE �, OT ER , SIGNATURE(S): MARK DeSAULNIER DONNA GERBE ACTION OF BOARD ON .Julie 17- 1997 _ APPROVED AS RECOMMENDED x OTHER VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE X UNANIMOUS(ABSENT -"-- ) AND CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. ATTESTED june 17y 19q7 Contact: PHIL BATCHELOR,CLERK OF THE BOARD OF CC: 0!n!� D COUNTY AD ST ATO See Page 3 BY ampler F&HS - 02 BACKGROUND: On November 5, 1996, the Board of Supervisors approved a report from the 1996 Family and Human Services Committee which directed the County Administrator to forward copies of the recommendations of the Blue Ribbon Task Force on Child Abuse Issues to the affected department heads, consolidate their responses and provide a report to the 1997 Family and Human Services Committee. Responses have been received from the Presiding Judge of the Coordinated Trial Courts, the District Attorney, Sheriff-Coroner, Social Service Director, Health Services Director, Public Defender and County Probation Officer. Attached is a report from the County Administrator's Office which lists each of the Task Force's recommendations,provides a summary of the responses from the Departments and then provides a staff recommendation for consideration by the Family and Human Services Committee. On June 9, 1997, our Committee met with members of the Task Force, the Presiding Judge, the County Probation Officer and the Assistant Social Service Director. Judge Spinetta briefly reviewed his letter to the Committee and noted the progress which has been made in implementing many of the Task Force's recommendations. The County Probation Officer, Terry Starr commented that most of the young people with whom they deal have been molested in one way or another. Danna Fabella, Assistant Social Service Director, reported that the Department will be receiving a grant of$210,000 over three years from the Office of Criminal Justice Planning for a Coordinator for the Multi-Disciplinary Interview Center (MDIC). The Department is also working with the Family Law Court in the sharing of information about common cases. Dr. Jim Carpenter, a pediatrician at Merrithew Memorial Hospital who is in charge of their Child Abuse Services, commented on his role with the Health Services Department and with his involvement with the Child Abuse Prevention Council. He emphasized the importance of SCAN Teams (Suspected Child Abuse and Neglect Teams). He noted that Kaiser has a SCAN Team in addition to the one that Merrithew Memorial Hospital has. He also noted that Sutter-Delta Hospital is interested in forming an SART (Sexual Assault Response Team) for East County. Discussions are underway with Kaiser-Walnut Creek regarding a SART. He also commented on the importance of the MDIC in order to reduce the number of interviews a child must endure following an assault. Dr. Carpenter also noted the need for a site for the MDIC and suggested that the new County hospital might have room for such a use. Paul Crissey, Chair of the Task Force, commented on his disappointment at the responses from the Departments. He indicated that the responses are extremely frustrating and inadequate. There seems to be a lot of foot-dragging. He was particularly critical of the Sheriffs response because the Sheriff seems to be saying there is no problem. He is particularly concerned about the response to Recommendation #3 and the delay in doing a study of what Santa Clara County is doing with their ombudsman. . -2- F&HS - 02 Supervisor Gerber noted her frustration with the Task Force's recommendations because they do not seem to be strong enough and with the Departments' answers because they are not sufficiently responsive to the Task Force's recommendations. She asked to what extent is the response to the recommendations controlled by the lack of resources to implement the recommendations as opposed to a basic disagreement with the direction of the recommendations. She asked what resources the Departments need in order to implement the Task Force's recommendations. She also asked, particularly in regard to the Social Service Department, how much of a limitation is a shortage of staff. In regard to the SCAN Team, Supervisor Gerber asked Dr. Carpenter whether, with the move to reduce hospitalization and move many treatment procedures to an outpatient setting, the SCAN Team was in a position to address all outpatient settings. She noted the importance of integrating this issue with the work the Family and Human Services Committee is doing on emergency room services. She also suggested that the Committee needed information on the availability of a site for the MDIC and asked whether the Kaiser-Richmond facility might be a suitable site. Our Committee is also interested in identifying a successful model for training of law enforcement personnel - a jurisdiction which is generally understood to be well- trained to respond to child abuse cases and what training they have received that other jurisdictions may not have received. Following additional comments from other members of the Task Force, we formulated the recommendations we have outlined above. cc: County Administrator Presiding Judge of the Coordinated Trial Courts District Attorney Sheriff-Coroner Public Defender Social Service Director Health Services Director County Probation Officer Sara Hoffman, Senior Deputy County Administrator Child Abuse Task Force (Via Supv. DeSaulnier's Office) -3- axhldabse.rpt(58) REPORT ON THE RECOMMENDATIONS FROM THE BLUE RIBBON TASK FORCE ON CHILD ABUSE ISSUES Below we have listed each of the recommendations made by the Task Force. We have listed those responses or comments made by one or another of the Department Heads in response and have then included a recommendation from the County Administrator's Office for the Committee's consideration. The Presiding Judge, speaking on behalf of the entire Bench, made the following general comments: Preliminarily, let me note that both myself and Judge Lois Haight, the Presiding Judge of our Juvenile Division, served as members of the Task Force and that various of our other judicial officers and staff made appearances before it to provide information and answer questions. Thus, the recommendations of the Task Force reflect, in good measure, our own input, and they have our general approval. The County Probation Officer noted that his Department concurs with a majority of the recommendations and commends the task force for its work. There were several recommendations which need to be noted, however. As a general comment, the Health Services Director notes that the highest priority recommendations to be considered for implementation are: a. those relating to training or personnel, including issues of reporting requirements, available referral resources, cultural diversity, using a cross-training approach, including judicial system personnel, schools, etc. b. those relating to expansion of SCAN and SART efforts. C. those relating to creation of an MDIC. The Health Services Director goes on to note that several Health Services staff are deeply involved in the various committees which make up Contra Costa's child abuse prevention and intervention system including serving on the Child Abuse Prevention Council Board, the Child Abuse Systems Review Committee, the committee to create an MDIC, the SART and SCAN efforts and the Child Death Review Team. We plan to continue our commitment of staff time and expertise to these activities, including supporting more training of appropriate personnel. a:chldabse.rpt(58) The Health Services Director goes on to note that he believes many of the recommendations can be implemented within existing resources by making use of current staff and structures. For example, recommendation number 52 might best be implemented by the Child Abuse Systems Review Committee which takes a systems view of child abuse issues. The exception may be the need for funds to support creation of the MDIC. I understand that the Committee working on this project is pursuing outside funding possibilities. Finally, the Health Services Director suggests that the recommendations would be more helpful if they were organized into categories (e.g., training, sharing information, systems supports, etc.), and similar recommendations combined. 1. Recommendation: Schools, religious institutions and other community organizations are encouraged to take leadership roles in developing and teaching curricula regarding healthy parenting, illegal drug use, alcohol abuse, and violence prevention. Comment or Action: This recommendation was not responded to by any County staff since it is directed more at the community at large. Staff Recommendation: Concur with the Recommendation and refer it to the Policy Forum for discussion with the schools and community organizations. 2. Recommendation: In order to fund the recommended additional resources, there be a dedication of a percentage of tax dollars in this county to services for children. This would be similar to the model implemented in San Francisco to ensure that children's services are adequately funded. Comment or Action: The Sheriff responded as follows: This model causes great concern. If the recommendation is for additional tax monies specifically for services for children, we would have no argument with the concept if voter approved. If the recommendation is directed toward dedication of existing revenues, then we would strongly oppose. Anything that erodes the current base of discretion the Board has to apportion general revenues as they see fit, which is already greatly restricted, would impose an unfair burden on this county. Staff Recommendation: While we sympathize with the legitimate feelings behind this recommendation, we tend to concur with the Sheriff. The Board 2 a:chldabse.rpt(58) should not voluntarily tie its hands and reduce its discretion in meeting the many needs which are brought to the Board's attention. The Board has to be in the position of knowing what will be reduced if more funds are dedicated to children's services. In any case, no decision the Board were to make today could be binding on a future Board. This might be an appropriate issue to consider as a "benchmark"for inclusion in a County Charter. In the meantime it might be well to refer it to the Policy Forum for discussion and exploration of any alternatives which would accomplish the goal that is involved here. 3. Recommendation: Contra Costa County should study and consider the establishment of an ombudsman position based on the model being implemented in Santa Clara County and other counties across the country. The County Administrator or another appropriate resource within county government should be designated to complete this study and make a report to the Board of Supervisors within six months of the acceptance of this Report. Comment or Action: The Presiding Judge comments as follows: While the role of this person is not sufficiently defined for us to categorically oppose the recommendation, we do wish to register our concerns about it. If the ombudsman is going to serve as some kind of "watchdog," its role vis-a-vis the Courts would be, in our view, unconstitutional. The judiciary is, and must remain, in order to protect its integrity, an independent branch of government: It cannot be subjected to any non-constitutionally authorized administrative control or supervision. Furthermore, such supervision is unnecessary. The decision of the Courts are already subject to appellate review and the actions of judicial officers subject to scrutiny by the Commission On Judicial Performance. And, of course, the judges are ultimately accountable to the electorate, which has the power to remove them from office. If the purpose of the ombudsman is to play some other role - perhaps an informational one - then the position might serve some good, although the wisdom of creating yet another level of bureaucracy, however well-intentioned, must always be questioned. This is especially true insofar as the role of such person with regard to the Courts is concerned, since very shortly we will have on board a Family Law Facilitator, whose role it will be to interface with the public and play precisely the kind of role which might be envisioned for the so-called ombudsman. 3 a:chldabse.rpt(58) The Sheriff commented as follows: This recommendation is ambiguous. It does not include sufficient information to judge the intent of the Task Force. From our perspective, it probably is not desirable. Staff Recommendation: We tend to share the concerns of the Presiding Judge and the Sheriff. If the Task Force could provide some additional details regarding what they have in mind here it would be appropriate to refer to the Policy Forum a request that consideration be given to the more detailed concept paper from the Task Force with a report being made back to this Committee. 4. Recommendation: Increase training of mandated professionals. Training should include more information to mandated reporters regarding referral telephone numbers and resources; i.e., SCAN teams, CPS, etc. Comment or Action: The Health Services Director considers this a priority for implementation. The County Probation Officer noted as follows: Probation peace officer staff are mandated reporters. There are approximately 220 mandated reporters employed by this Department. To annually provide this training it would be at a cost of at least $3,300 for the annual actual training cost, not including the replacement staff costs for institutional employees. Both Probation Counselors and Deputy Probation Officers receive training relative to their reporting responsibilities in the State mandated core training they receive within the first year of employment. Implementing this recommendation for Probation staff who are well aware of their legal responsibility appears costly and unnecessary. Staff Recommendation: Because of the scope of persons who must report pursuant to Penal Code Section 11166, there are literally thousands of mandated reporters in the County, many of them individuals in private practice or individuals like teachers who must be trained by their school district and then warranted to the State Department of Education. As the Task Force has pointed out, insuring that all of these individuals are trained to an adequate level is a massive undertaking and, no doubt, a costly one. The Board of Supervisors has no responsibility to provide or even monitor the training of all these individuals and certainly should not attempt to finance the training. In 4 a:chldabse.rpt(58) view of this, we would concur with the Task Force that such training is important, but that we should also defer to the Child Abuse Prevention Council, as is recommended in Recommendation #5. 5. Recommendation: Request the Child Abuse Prevention Council to review training resources, including materials and programs provided through the state, which are available for professionals, and make recommendations for training. Comment or Action: The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the Task Force's recommendation and request the Social Service Director to contact the Child Abuse Prevention Council in this regard. 6. Recommendation: Establish local certification process(es) for mandated reporters who receive significant training in child abuse identification and reporting. Comment or Action: The Health Services Director considers this a priority for implementation. Staff Recommendation: Ask the Social Service Director to work with the Child Abuse Prevention Council on such a certification process. 7. Recommendation: Encourage the Legislature to establish a statewide task force to review mandated reporting legislation and make recommendations for changes. Develop legislation to provide additional funding for impacted services each time new mandates increase the number of professionals required to report. Comment or Action: This recommendation was not responded to by any County staff. Staff Recommendation: Refer this Recommendation to the County Administrator to consider as a part of the County's 1998 Legislative Program. 5 a:chidabse.rpt(58) 8. Recommendation: Encourage the District Attorney's Office and others as may be identified to vigorously report, investigate and prosecute anyone, whether acting individually or on behalf of an agency, who files a false child abuse report when such charges of a false report can be substantiated. Comment or Action: The District Attorney responded that anyone who files a false child abuse report should be vigorously prosecuted and punished. The District Attorney's Office has always been prepared and willing to fully prosecute any false allegation of child abuse that can be substantiated. Very few such reports are received in the District Attorney's Office. It is often difficult to substantiate such allegations as they generally arise in child custody disputes. It is not expected that such prosecutions will require any increased staff or resources. Staff Recommendation: As the District Attorney points out, the problem is not with the prosecution, but with substantiating the charges. Concur with the Task Force's recommendation. 9. Recommendation: Encourage the courts to establish policies and procedures to ensure that cases in which child abuse allegations arise in child custody proceedings are referred to law enforcement and the Department of Social Services for investigation. Comment or Action: The Presiding Judge did not respond to this Recommendation. Staff Recommendation: Concur with the Task Force's recommendation. 10. Recommendation: Develop mandatory education for parents involved in custody/visitation disputes on the impact of false abuse allegations on children as part of current parent education program in family court. Comment or Action: The District Attorney responded that education of parents concerning false child abuse allegations might cause the number of such arrests to decrease, especially if the parents are made aware of the mandatory education at an early stage of the proceedings. Basic information can be incorporated into existing parent education programs in Family Court. [See also the Presiding Judge's response to Recommendation #64]. 6 a:chldabse.rpt(58) Staff Recommendation: Forward this Recommendation to the Presiding Judge with the request that it be considered for incorporation into the Court's mandatory orientation program for child custody litigants. 11. Recommendation: In cases where child abuse allegations have been made, require parents to attend an extensive education program on both child abuse and the effects of false abuse allegations on children. Comment or Action: The District Attorney responded that in cases where child abuse allegations have been made, a required "extensive education program" could be beneficial. However, the structure, and cost of such a program is not clear. There might be a counterproductive effect if the parents are required to pay the cost of such a program because some parents might not report bona fide child abuse. Staff Recommendation: Request the District Attorney and Social Service Director to jointly consider the curriculum and cost of such a training program and report their findings and recommendations to the Family and Human Services Committee. 12. Recommendation: Law enforcement and the Social Service Department form a joint work group to review and streamline the cross-reporting process. Comment or Action: The Sheriff commented as follows: There are some obvious deficiencies in how law enforcement and Social Services interact. Consequently, this recommendation appears to be a positive one that we can support, assuming the individual agencies can determine the degree and manner of joint involvement. The Social Service Director reports that the CWS/CMS system automates the information and will expedite cross reporting. This is scheduled to be implemented in July, 1997. The Social Service Department will also develop a liaison with the Police Chiefs' Association to develop protocols. This should be completed by September. Staff Recommendation: Request the Sheriff and Social Service Director to establish a more formalized arrangement between their departments to expedite cross reporting. Request the Sheriff and Social Service Department 7 a:chldabse.rpt(58) to work with the Police Chiefs' Association to develop protocols for cross reporting. 13. Recommendation: Urge the Legislature to mandate training in the area of cultural diversity for all investigators, including law enforcement, CPS, family court services, medical and psychological professionals. Comment or Action: The Sheriff commented as follows: We do not consider such mandated training necessary for law enforcement personnel. The issues described in this recommendation are covered in the basic police academy, mandated advanced officer training, and investigation classes. Therefore, we do not support this recommendation. The Health Services Director considers this a priority for implementation. Staff Recommendation: As the Sheriff indicates, cultural diversity training is already provided to law enforcement personnel. We are aware that there is other cultural diversity training available already. It is perhaps important first to determine which of the professions included in the Recommendation currently are required to have cultural diversity training and then determine what additional training is required. Request the Social Services Director and Health Services Director to comment on the extent to which cultural diversity training is already required and/or provided to professionals in their fields and report their conclusions and recommendations to the Family and Human Services Committee. Call the attention of the Presiding Judge to the Recommendation's inclusion of Family Court Services for whatever action the Court deems appropriate. 14. Recommendation: Recruit participants of different cultural backgrounds in all agencies. Comment or Action: The Sheriff commented as follows: We consider this recommendation a non-issue. The Office of the Sheriff and, we believe, other county agencies actively seek a pool of workers which reflects the diversity apparent in our communities. The Social Service Director reports that they utilize organizations, radio, and newspapers that have broad-based representatives to recruit. This is an ongoing effort. 8 a:chldabse.rpt(58) Staff Recommendation: The County has an active affirmative action program for recruiting and employing personnel. In effect we do what the Task Force's Recommendation calls for. Concur with the Task Force's recommendation. 15. Recommendation: Explore ways to expedite, and possibly coordinate, the use of interpreters or translators in the various agencies' investigative process. Comment or Action: The Sheriff commented as follows: Not an issue with this Office. A list of bilingual interpreters is available to us and routinely employed when there are language problems. The Social Service Director reports that they will work with the County Human Resources Department on training of interpretation of child abuse issues and on the CPS system. This will take place during the 1997-98 fiscal year. Staff Recommendation: Concur with the Social Service Director's comments. 16. Recommendation: Create a resource staff position to assist individuals entering the system. Comment or Action: The District Attorney responded that a resource staff position would minimize the frustration many litigants experience simply because they are not familiar with the court process and are not aware of potential resources or referral services available to them. This would require at least one full-time position, most logically within or as an adjunct to Family Court Services. Staff Recommendation: Refer this Recommendation to the Policy Forum to review in the light of other pressing priorities and funding needs. 17. Recommendation: Establish an educational video tape library in order to assist parents in increase understanding and information about the child abuse and family court systems in dealing with child abuse issues. Comment or Action: The District Attorney responded that a resource staff position would minimize the frustration many litigants experience simply because they are not familiar with the court process and are not aware of 9 wchldabse.rpt(58) potential resources or referral services available to them. This would require at least one full-time position, most logically within or as an adjunct to Family Court Services. Staff Recommendation: Request the Executive Director, Contra Costa Television, to meet with the Presiding Judge and head of Family Court Services to determine the feasibility of pursuing this Recommendation and report their conclusions and recommendations to the Family and Human Services Committee. 18. Recommendation: Professionals who participate in the investigative aspects of this process should receive training in and develop their own protocol in how to ensure that the parties, whatever their role in the system may be, are treated with respect and with consideration. Priority should be given to ensure that the participants understand the system and how it is intended to work. Comment or Action: The Sheriff commented as follows: This is a non-issue with the Office of the Sheriff. Our investigators already receive substantial training in this area. The Social Service Director reports that as a matter of policy this will be included in the Agency's mission statement. Training will also be provided for staff. Finally, the Department will revise the pamphlet currently given to parents explaining CPS and court time frames. The pamphlet does not address the grievance procedure. This will be completed in October. The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the Social Service Director's response. 19. Recommendation: Stress management training be made available to all employees, as well as other resources of relief which may be identified in this area. Comment or Action: The Sheriff commented as follows: Such training is already available to employees of the Office of the Sheriff. Considered a non- issue for this Office. 10 axhidabse.rpt(58) The Social Service Director reports that their staff development division will seek out appropriate stress management resources. This will be undertaken in the 1997-98 fiscal year. Staff Recommendation: Concur with the Social Service Director's comments. 20. Recommendation: Promote training in the recognition, management, prevention and reporting of child abuse in medical schools, nursing schools, residencies (especially pediatrics, family practice, dentistry, emergency medicine, and mental health) and for all health care providers. Comment or Action: The Health Services Director considers this a priority for implementation. Staff Recommendation: Support the need for adequate training in the recognition, management, prevention and reporting of child abuse in medical schools, nursing schools, residencies (especially pediatrics, family practice, dentistry, emergency medicine, and mental health) and for all health care providers. 21. Recommendation: SCAN teams should be utilized and created so that each medical facility within Contra Costa County that serves and/or treats children has access to the case review and consultation services of a SCAN team. Comment or Action: The Health Services Director considers this a priority for implementation. He also notes that SCANs are in place for the Merrithew and Kaiser Hospitals and Clinics. Other hospitals should be encouraged to create them as well. Merrithew staff provide training and consultation for SCAN and SART and staff the Merrithew SCAN team. Staff Recommendation: Encourage all hospitals in the County to create SCANs. 22. Recommendation: The SART team in west county should be supported, along with the formation of other SART teams in the future to serve other parts of the county. Comment or Action: The District Attorney responded that SART teams do enhance criminal prosecutions because the examiners are specifically trained 11 a:chidabse.rpt(58) to do sexual assault examinations with the expectation that the case will be prosecuted. SART teams insure proper and consistent collection and preservation of evidence that cannot be depended upon from most emergency rooms or with other sexual assault examiners. Evidence collection and preservation is even more critical today due to the extensive use of DNA to solve sexual assault crimes. The Health Services Director considers this.a priority for implementation. He also notes that the SART at Brookside Hospital has resulted in an impressive record of guilty pleas or convictions for sexual abuse brought to court due to the specialized training and evidence collection procedures in place. This approach is appreciated by families facing the trauma of sexual assault because examinations are done by specially trained staff and the need for repeat exams is avoided. A second team is being developed in East County and a third is under discussion for Central County. Merrithew staff provide training and consultation for SCAN and SART and staff the Merrithew SCAN team Staff Recommendation: Concur with the Task Force's recommendation. 23. Recommendation: The MDIC concept should be fostered to allow for the best initial forensic interview of child victims. Comment or Action: The District Attorney responded that Contra Costa is one of the few large counties in the state that does not have an MDIC in place. The biggest advantage of an MDIC is that the child will only have to go through one comprehensive interview. The child benefits the most from this process. The initial start-up costs are approximately $100,000 (existing facility renovations). The annual cost to run the program will be less than $200,000. Funding is a major concern. Social Service Director John Cullen and I will continue to work together to present a proposal to County Administrator Phil Batchelor and eventually to the Board of Supervisors. Start-up costs and annual funding will be required from the County budget to make the program viable. The Social Service Director reports that the Department continues to support the MDIC concept through management participation on the Planning Committee. This is an ongoing responsibility. 12 a:chldabse.rpt(58) The Health Services Director considers this a priority for implementation. He goes on to comment that MDICs have proven helpful to families and professionals in other areas. This approach spares children the trauma of multiple interviews and consolidates the expertise of staff to assure effective forensic interviews, thus increasing the likelihood of appropriate legal action. Staff Recommendation: Concur with the Recommendation of the Task Force. 24. Recommendation:School districts should be encouraged to provide training to all staff at the school district level to address child abuse issues. Comment or Action: The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the Recommendation of the Task Force. 25. Recommendation: Provide cross training among personnel of various responding agencies, including school districts. Comment or Action: The Health Services Director considers this a priority for implementation. Staff Recommendation: Refer this Recommendation to the Policy Forum for discussion with all affected departments and agencies to determine the best way to provide this training. 26. Recommendation: School district personnel should cross train with CPS to provide education and training for school district personnel to promote greater understanding of child abuse issues. Comment or Action: The Health Services Director considers this a priority for implementation. 13 a:chidabsexpt(58) Staff Recommendation: Request the Social Service Director to contact appropriate school representatives to begin a dialogue on this subject. 27. Recommendation: School files should contain information on whom to contact should an agency need to locate alternative family members for child placement as the result of a child abuse investigation. Comment or Action: This recommendation was not responded to by any County staff. Staff Recommendation: Request the Superintendent of Schools to comment on this Recommendation. 28. Recommendation: Provide local training by county agencies for police investigators and officers. This training should occur with CPS personnel so that there is a clarity of what information is needed and education as to the appropriate roles and functions of CPS and law enforcement. Comment or Action: The Sheriff commented as follows: The Office of the Sheriff has a specialized investigative unit that is highly trained in dealing with cases involving children. This training is provided by the California Commission on Police Officer Standards and Training, which is used throughout the state. Meeting with CPS personnel could be a part of the joint work group outlined in Recommendation 12. The Social Service Director reports that they will identify with the Police Chiefs' Association their cross-training needs. This will be completed by October or November, 1997. The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the comments of the Social Service Director. 14 wchldabsexpt(58) 29. Recommendation: Modify state regulations and laws affecting training for law enforcement investigators to require that they receive training in the recognition and investigation of all child abuse matters, not just child sexual abuse. Comment or Action: The Presiding Judge commented that from their perspective, another critical set of recommendations made by the Task Force are those generally dealing with their having adequate information on which to base their rulings. No 29, for example calls for the development of a structure for sharing information among all agencies involved with children's issues, and we certainly strongly endorse this recommendation, as well as related ones such as No. 40. The Sheriff commented as follows: We suggest that, before this is considered, the county check with POST to determine current laws and training requirements. Much of this is handled in the basic police academy and/or advanced training modules. Changes should reflect actual need, not represent redundancy. The Health Services Director considers this a priority for implementation. Staff Recommendation: Request the Sheriff to provide information from POST to the County Administrator on the extent to which this training is already provided to law enforcement personnel. 30. Recommendation: Encourage the local committee which is pursuing an MDIC to continue its work. This Task Force supports the development of the MDIC with the expectation that it would minimize the number of interviews of a child and allow that child to form a relationship with one interviewer who would be available for any future interviews should they be required. Comment or Action: The District Attorney responded that Contra Costa is one of the few large counties in the state that does not have an MDIC in place. The biggest advantage of an MDIC is that the child will only have to go through one comprehensive interview. The child benefits the most from this process. The initial start-up costs are approximately $100,000 (existing facility renovations). The annual cost to run the program will be less than 15 a:chidabse.rpt(58) $200,000. Funding is a major concern. Social Service Director John Cullen and I will continue to work together to present a proposal to County Administrator Phil Batchelor and eventually to the Board of Supervisors. Start-up costs and annual funding will be required from the County budget to make the program viable. The Social Service Director reports that the Department will continue to participate on the MDIC Planning Committee. This is an ongoing responsibility. The Health Services Director considers this a priority for implementation. He goes on to comment that MDICs have proven helpful to families and professionals in other areas. This approach spares children the trauma of multiple interviews and consolidates the expertise of staff to assure effective forensic interviews, thus increasing the likelihood of appropriate legal action. Staff Recommendation: Concur with the Recommendation of the Task Force. 31. Recommendation: The Board of Supervisors needs to provide the necessary funds to establish an MDIC and ensure funding for same on an annual basis. Comment or Action: The District Attorney responded that Contra Costa is one of the few large counties in the state that does not have an MDIC in place. The biggest advantage of an MDIC is that the child will only have to go through one comprehensive interview. The child benefits the most from this process. The initial start-up costs are approximately $100,000 (existing facility renovations). The annual cost to run the program will be less than $200,000. Funding is a major concern. Social Service Director John Cullen and I will continue to work together to present a proposal to County Administrator Phil Batchelor and eventually to the Board of Supervisors. Start-up costs and annual funding will be required from the County budget to make the program viable. Staff Recommendation: Refer this Recommendation to the Budget Committee to consider as a part of the discussions on the 1997-98 County Budget. 16 wchldabse.rpt(58) 32. Recommendation: Protocols should be established for the appropriate use of audio and/or video taping of interviews. (A minority of the Task Force recommends that all interviews be audio and video taped.) Comment or Action: County staff did not respond to this Recommendation. Staff Recommendation: Request the Child Abuse Systems Review Committee to consider this Recommendation and provide its comments and recommendations to the Family and Human Services Committee. 33. Recommendation: All appropriate statutes and regulations must be followed in respect to removal of children. Comment or Action: The Social Service Director reports that staff are already instructed to follow regulations and that the Children's Manual will be updated for reference purposes. These revisions will be undertaken during the 1997-98 fiscal year. Staff Recommendation: Concur with the Recommendation of the Task Force and the comments of the Social Service Director. 34. Recommendation: Establish a policy to allow a parent(s) a supervisory and/or administrative review of their concerns regarding the removal of their child. Comment or Action: The Social Service Director reports that current practice and policy already allows for such a review. This will be incorporated in the Children's Manual and the pamphlet given to parents upon removal of their child will be revised. This will be completed in December, 1997. Staff Recommendation: Concur with the comments of the Social Service Director. 17 a:chidabse.rpt(58) 35. Recommendation: Encourage coordination or cross-referencing with schools regarding sharing of information for resources for children, since most school districts have emergency numbers available to them which may allow CPS to make contact with relatives that they do not know about or the parents refuse to disclose. Comment or Action: The Social Service Director reports that he will utilize the Policy Forum to develop a work group between schools and CPS. This will be undertaken during the 1997-98 fiscal year. Staff Recommendation: Concur with the comments of the Social Service Director. 36. Recommendation: When appropriate, CPS shall meet with the family to review what happened in the course of the investigation, explain why the Department is not proceeding and provide the family with an opportunity to respond to the Department in order to reach closure. Comment or Action: The Social Service Director reports that current practice and policy permits and encourages providing an explanation to families when no further work by CPS is deemed appropriate or necessary. This will be clarified in written policy and will be incorporated in the Children's Manual. This will be completed in December, 1997. Staff Recommendation: Concur with the comments of the Social Service Director. 37. Recommendation: Parents and caretakers shall be informed of the grievance procedure, at both the local and state levels, at their initial contact with the Department of Social Service. Comment or Action: The Social Service Director reports that The Caretakers' Manual is being updated and the pamphlet given to parents when their children are removed will be revised to incorporate the grievance procedure. This will be completed in October, 1997. 18 wchldabse.rpt(58) Staff Recommendation: Concur with the comments of the Social Service Director. 38. Recommendation: CPS should provide information on community and counseling referrals as appropriate to the family to deal with the effects of the intervention. Comment or Action: The Social Service Director reports that referral sources are given to parents when appropriate. He also notes that there are no known resources which focus on the impact of the intervention. This will be an ongoing responsibility. Staff Recommendation: Concur with the comments of the Social Service Director. 39. Recommendation: Develop a structure for sharing information among all agencies involved in the child abuse and family court systems in the county. Comment or Action: The Social Service Director reports that meetings have been held with Referee Berkow and Department staff. Written procedures are being developed. This will be completed in August, 1997. Staff Recommendation: Concur with the comments of the Social Service Director. 40. Recommendation: Develop a protocol to ensure that anyone investigating a report of child abuse ask, as part of the initial interview, whether the family has had any involvement within the last two years with Family Court Services or CPS. Comment or Action: The Presiding Judge commented that from their perspective, another critical set of recommendations made by the Task Force are those generally dealing with their having adequate information on which to base their rulings. No 29, for example calls for the development of a structure for sharing information among all agencies involved with children's issues, and we certainly strongly endorse this recommendation, as well as related ones such as No. 40. 19 wchldabsexpt(58) The Sheriff commented as follows: Although this recommendation appears to solely benefit CPS and their needs, we would have no objection, as long as it could be done in a non-intrusive manner. The Social Service Director reports that protocols are being developed between CPS and Family Court. These will be completed in July, 1997. Staff Recommendation: Concur with the Recommendation of the Task Force. 41 . Recommendation: Family Court Services should be provided sufficient personnel to better enable it to conduct thorough and more expeditious investigations and evaluations. Comment or Action: The Presiding Judge commented that especially vital to judicial officers presiding over custody and other cases involving children's issues are investigative reports and evaluations conducted by Family Court Services, Probation, and other public agencies. There is no doubt that the thorough and expeditious preparation of such reports and evaluations has been seriously hampered by the lack of sufficient personnel to conduct these tasks. We stress, therefore, the importance of Recommendation No 41, especially with regard to achieving the objectives set forth in Recommendation No. 47. Staff Recommendation: Refer this Recommendation to the Budget Committee to consider as a part of the discussions on the 1997-98 County Budget. 42. Recommendation: An information and resource position be created as it relates to family law, juvenile, criminal and probate courts' processes and procedures. The Task Force envisioned this would be a person who had knowledge of juvenile, family law, criminal and probate court functions and would be able to answer questions about process and how it works as well as identifying areas where there may be a limitation as to what can occur, and having resources and referral sources in the community available to provide to participants. Additionally, there would be educational video tapes 20 a:chldabse.rpt(58) describing what occurs in each of the different courts available through some central county source to assist participants in understanding the system. Comment or Action: The District Attorney responded that a resource staff position would minimize the frustration many litigants experience simply because they are not familiar with the court process and are not aware of potential resources or referral services available to them. This would require at least one full-time position, most logically within or as an adjunct to Family Court Services. The Sheriff commented as follows: This appears closely related to Recommendation 3 (Development of Ombudsman Position). It also requires someone to have substantial and often esoterical knowledge of unrelated and complex systems. Suggest it be handled as part of the work force outlined in Recommendation 12. This recommendation lends itself to consideration by such a group. Staff Recommendation: Concur with the comments of the Sheriff and refer this Recommendation to the Sheriff and Social Service Director to discuss with each other and the Presiding Judge. [See also the responses to Recommendations# 16 and #17. 43. Recommendation: That there be a resource staff position created in the county to assist the public in educating themselves on the process. Part of the resources available could be videotapes of the various different court systems. (This recommendation is also made in the Training section.) Comment or Action: The District Attorney responded that a resource staff position would minimize the frustration many litigants experience simply because they are not familiar with the court process and are not aware of potential resources or referral services available to them. This would require at least one full-time position, most logically within or as an adjunct to Family Court Services. Staff Recommendation: See the comments regarding Recommendations # 16 and # 17. 21 a:chldabse.rpt(58) 44. Recommendation: There should be a cooperative protocol developed for law enforcement agencies in the county to assist them in making determinations as to which agency is responsible for which portion of the investigation. The protocol should include the sharing of information obtained in the course of the investigation and which responsibilities should be divided up in a cooperative manner. Comment or Action: The Sheriff commented as follows: We strongly object to this recommendation. There are a number of protocols in place on both a local and statewide basis dealing with child-related problems. We have never experienced difficulty with an outside law enforcement agency that would justify the creation of such a protocol. It would also likely run into severe problems regarding the sharing of information which, in the case of criminal investigations, is strictly controlled by existing law. Staff Recommendation: Concur with the comments of the Sheriff. 45. Recommendation: Urge the Legislature to mandate the development of a state-wide protocol to assist law enforcement agencies in cooperating on performing reciprocal investigations and interviews for other agencies when some of the witnesses or participants may reside in another agency's jurisdiction. Comment or Action: The Sheriff commented as follows: This is a follow-up to Recommendation 44. We object to this recommendation on the same basis as the previous one. We have not experienced a problem in obtaining cooperation from other state law enforcement agencies. Therefore, this is a non-issue with this Office and could, in fact, lead to problems being created which do not now exist. Staff Recommendation: Concur with the comments of the Sheriff. 46. Recommendation: The courts of this county are urged to strictly adhere both to the letter and the spirit of statutes mandating the early trial and disposition of criminal, juvenile and custody cases involved child abuse issues. 22 a:chldabse.rpt(58) Comment or Action: The Presiding Judge commented that: This growth in the family law and juvenile divisions [see the response to recommendation 49] will serve to facilitate the expeditious resolution of cases involving children's issues, as urged in Recommendation No. 46. Staff Recommendation: Concur with the comments of the Presiding Judge. 47. Recommendation: Family Court Services is requested to substantially expedite its custody evaluations and especially those involving child abuse issues. Comment or Action: The Presiding Judge commented that especially vital to judicial officers presiding over custody and other cases involving children's issues are investigative reports and evaluations conducted by Family Court Services, Probation, and other public agencies. There is no doubt that the thorough and expeditious preparation of such reports and evaluations has been seriously hampered by the lack of sufficient personnel to conduct these tasks. We stress, therefore, the importance of Recommendation No 41 , especially with regard to achieving the objectives set forth in Recommendation No. 47. Staff Recommendation: Concur with the comments of the Presiding Judge in response to Recommendation #49, within the fiscal limitations of the County and the Courts. 48. Recommendation: The courts of this county are encouraged to continue to promote the use of joint experts in cases involving children's issues and to employ other litigation practices calculated to shorten litigation without sacrificing the parties' due process rights. Comment or Action: The Presiding Judge commented that some of the things urged by others of the Task Force Recommendations - for example, Nos. 48, 56, 61, 62 - we believe are already being substantially carried out. However, the Task Force recommendations have been disseminated to our judicial officers, with instructions that they ascertain that is, in fact, the case. 23 a:chldabse.rpt(58) The Public Defender reports that this is not consistent with judicial process - perhaps we should move children's issues to a non-judicial process, e.g., a mediation commission, etc. Staff Recommendation: Concur with the comments of the Presiding Judge, taking into account the comments of the Public Defender. 49. Recommendation: The Superior Court of this county is requested to allocate a greater number of qualified judicial officers to its juvenile and family law departments and to provide them with staff, facilities and equipment necessary for the proper discharge of their assignment. Comment or Action: Judge Spinetta commented that in the view of the bench, the most critical of the recommendations are those urging the Courts to dedicate greater resources to cases involving children's issues (See Nos. 49,50 and 51) In this regard it should be noted that the Superior Court's Committee on Judicial Resources, based in part on the Task Force's report, has recommended to the Presiding Judge that he assign our next judge, once appointed, to either the Family Law Division or the Juvenile Division. I am committed to doing that, and to also consider assigning the 19th judge we are expected to receive in 1998 to one or the other of the foregoing divisions. Additionally, new legislation will enable us to add another full-time family law commissioner, as well as a family law facilitator. We also would like to add a third family law technician. Thus, it can reasonably be expected that within the next one to two years we will have expanded our divisions dealing most directly with children's issues from seven to ten judicial officers, plus have increased the number of non-judicial officers assisting the public in these areas from two to at least four. The Public Defender reports that this will require more Public Defender and County Counsel participation. Why not state this in the recommendation? Staff Recommendation: Concur with the comments of the Presiding Judge, within the fiscal limitations of the County and the Courts. 24 a:chldabse.rpt(58) 50. Recommendation: Family law judicial officers are urged to allocate a greater portion of their work time to cases involving custody and, in particular, child abuse issues. Comment or Action: [See the comments of the Presiding Judge in response to recommendation # 49 above] The Presiding Judge added that family law judicial officers will have an opportunity to allocate a greater portion of their work time to such cases (see No. 50). The Public Defender asks at the expense of what other cases? Staff Recommendation: Concur with the comments of the Presiding Judge. 51. Recommendation: The courts of our county are urged to provide child- friendly waiting rooms for children participating or attending court proceedings. Comment or Action: [Seethe comments of the Presiding Judge in response to recommendation # 49 above] In addition, the Presiding Judge responded as follows: We are currently working with the County Administrator to resolve our facility needs. Relative to Recommendation No. 51, it should be noted that all the plans we have submitted for construction of additional facilities at various proposed sites include large waiting rooms for children participating in or attending court proceedings. Staff Recommendation: Request the County Administrator to take this Recommendation into account in planning for and designing additional courtroom facilities. 52. Recommendation: The courts of our county should spearhead the creation of a multi-disciplinary task force, composed of members from both interested county agencies and the public, to research policies and programs in effect elsewhere in the state and throughout the nation designed to protect children from trauma during court proceedings. The best of these policies and proceedings should be adopted and implemented along with such excellent programs as CASR already in place in this county. 25 a:chidabse.rpt(58) Comment or Action: The District Attorney responded that anything that can be done to make the courtroom and/or litigation experience less traumatic to the children involved should be done. In criminal matters, the Rape Crisis Center currently provides trained court advocates to help the victims through all court appearances. The services are not required, but are urged on victims. Most take advantage of the services. The court advocates throughly explain the court process and appear with victims at all hearings as support persons. The Rape Crisis Center also provides counseling, therapy, and support groups to victims and works with the Victim-Witness Program to coordinate these services. We have a solid foundation in place in Contra County. The Health Services Director noted that recommendation 52 might best be implemented by the Child Abuse Systems Review Committee which takes a systems view of child abuse issues. Staff Recommendation: Concur with the comments of the District Attorney. 53. Recommendation: Request the California Legislature to enact legislation requiring all judicial officers dealing with children's issues, and especially those assigned to juvenile and family law departments, to attend training relating tot hose issues, as well as child communication. Comment or Action: The Presiding Judge commented that obviously, the need for judicial officers dealing with children's issues to receive adequate training and education is as, or even more important [than the need for training for attorneys representing children - see responses to Recommendations 57 and 60]. This has always been recognized by our Courts, and such judicial officers are given every opportunity and regularly attend schools, conferences, and programs designed to educate them not only with regard to the applicable law, but also medical, psychological, and other considerations pertinent thereto. A significant portion of our budget is dedicated, and will continue to be dedicated, to ensuring that our judicial officers receive whatever training and education they require to discharge the duties of their assignments, including criminal, family and juvenile assignments involving children's issues. The Health Services Director considers this a priority for implementation. 26 a:chldabse.rpt(58) Staff Recommendation: Concur with the comments of the Presiding Judge. 54. Recommendation: In the interim, the courts of this county are urged to identify appropriate sources of training and, with such assistance, provide educational programs designed to ensure their judicial officers are adequately trained in children's issues and child communication. Comment or Action: [See the Presiding Judge's comments in response to Recommendation # 53]. The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the Presiding Judge's comments in response to Recommendation # 53. 55. Recommendation: The presiding judges of our courts are urged not to assign cases involving children's issues to untrained judges. Comment or Action: The Presiding Judge commented that: This growth in the family law and juvenile divisions [see the response to recommendation 49] will serve to facilitate the expeditious resolution of cases involving children's issues, as urged in Recommendation No. 46. It will also avoid having to assign such cases to judges not trained in children's issues. (See No. 55). The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the comments of the Presiding Judge. 56. Recommendation: The courts of this county are urged to provide automatic, periodic review, as appropriate in each case, of its orders affecting children. 27 a:chldabse.rpt(58) Comment or Action: The Presiding Judge commented that some of the things urged by others of the Task Force Recommendations - for example, Nos. 48, 56, 61, 62 - we believe are already being substantially carried out. However, the Task Force recommendations have been disseminated to our judicial officers, with instructions that they ascertain that is, in fact, the case. The Public Defender reports that more calendar matters will increase the cost of the courts. Staff Recommendation: Concur with the comments of the Presiding Judge, taking into account the comments of the Public Defender. 57. Recommendation: The courts of this county are urged to formulate and adopt criteria designed to ensure that attorneys appearing before them on children's issues pursuant to appointment are sufficiently trained and experienced with regard to the applicable law and court processes affecting their clients. Comment or Action: The Presiding Judge commented that it is recognized, of course, that attorneys appearing before the Courts on children's issues should also be well qualified. With this in mind, we have already adopted certain rules and are presently considering others, designed to make certain such counsel are sufficiently trained and experienced with regard to applicable law and court processes affecting their clients, as well as prepared to dedicate the time necessary to adequately represent them (See Nos. 57 and 60). The Public Defender reports that the State Bar needs to set standards. No individual court can limit the practice of State Bar members - or we would not have 58 bar exams. Staff Recommendation: Concur with the comments of the Presiding Judge, taking into account the comments of the Public Defender. 28 a:chidabse.rpt(58) 58. Recommendation: The State Bar of California should consider developing a specialization for attorneys in the area of children's issues, just as it has for other areas of law practice. Comment or Action: The Public Defender reports that we have this and it is merely for advertisement - it is not the sine qua non of law practice. Staff Recommendation: Refer this Recommendation to the State Bar for its consideration. 59. Recommendation: The courts of this county are urged to formulate and adopt criteria designed to ensure that evaluators and other experts appointed regarding children's issues be adequately educated, trained, and otherwise qualified. Comment or Action: The Presiding Judge commented that related to the foregoing [see response to Recommendations No. 41 and No. 47] is making certain the information these courts receive is of the highest quality. To ensure this, we agree - as provided in Recommendation No. 59 - that there is a need for evaluators and other experts who appear before the Courts on children's issues to be adequately educated, trained and otherwise qualified. Towards this end, our Family Law judicial officers have been working with psychologists, psychiatrists, and other evaluators, as well as with other type experts, to develop criteria and protocols calculated to result in only experts meeting certain standards being appointed to serve as court experts. Further, the Courts have retained an outside consultant to conduct an in-depth study of Family Court Services and the quality of services being provided by it and its evaluators. The Health Services Director considers this a priority for implementation. Staff Recommendation: Concur with the comments of the Presiding Judge. 29 wchldabse.rpt(58) 60. Recommendation: Willingness to devote such time with their clients as is necessary to effectively represent them should be made a criterion for appointment as minor's counsel, and the courts of this county are urged to make clear that failure to do so will result in counsel receiving no further appointments. Comment or Action: The Presiding Judge commented that it is recognized, of course, that attorneys appearing before the Courts on children's issues should also be well qualified. With this in mind, we have already adopted certain rules and are presently considering others, designed to make certain such counsel are sufficiently trained and experienced with regard to applicable law and court processes affecting their clients, as well as prepared to dedicate the time necessary to adequately represent them (See Nos. 57 and 60). Staff Recommendation: Concur with the comments of the Presiding Judge. 61. Recommendation: The judicial officers of this county are urged to fully explain their decisions in cases involving children's issues, clearly stating the factual and legal basis of such decisions in language understandable to lay persons. Comment or Action: The Presiding Judge commented that some of the things urged by others of the Task Force Recommendations - for example, Nos. 48, 56, 61, 62 - we believe are already being substantially carried out. However, the Task Force recommendations have been disseminated to our judicial officers, with instructions that they ascertain that is, in fact, the case. Staff Recommendation: Concur with the comments of the Presiding Judge. 62. Recommendation: Judicial officers should inform pro per litigants (individuals who represent themselves without benefit of legal counsel) that they may have a right to appeal their decisions or have other rights of review. 30 axhldabse.rpt(58) Comment or Action: The Presiding Judge commented that some of the things urged by others of the Task Force Recommendations - for example, Nos. 48, 56, 61, 62 - we believe are already being substantially carried out. However, the Task Force recommendations have been disseminated to our judicial officers, with instructions that they ascertain that is, in fact, the case. Staff Recommendation: Concur with the comments of the Presiding Judge. 63. Recommendation: The courts of this county should make available to litigants information on where to file complaints concerning inappropriate judicial performance. Comment or Action: The Court did not respond to this Recommendation. Staff Recommendation: Refer this Recommendation to the Presiding Judge for whatever action the Courts believe is appropriate. 64. Recommendation: Family Court Services is urged to institute a mandatory orientation program for child custody litigants and to provide, as a component of such program, pertinent information relating to court proceedings and the role and rights of the participants in such proceedings. Such program should also address the potential impact on children of custody litigation. Comment or Action: The Presiding Judge commented that he is pleased to report that this summer Family Court Services will embark upon a mandatory orientation program for child custody litigants, as urged in Recommendation No. 64. Family Court Services already conducts such a program, but it is currently voluntary. We have made it mandatory because we believe it critical that custody litigants not only understand court proceedings and the role and rights of all participants in such proceedings, but also the potential impact on children of custody litigation. Staff Recommendation: Concur with the comments of the Presiding Judge. 31 wchldabsexpt(58) 65. Recommendation: Require all county departments under the jurisdiction of the Board of Supervisors to establish a written policy that all complaints be responded to within an appropriate time frame. Comment or Action: The Sheriff commented as follows: For information purposes only, this Office already has written policy related to response and handling of complaints. Our policy is based on related laws and is all- encompassing. The Social Service Director commented that the County Administrator should develop a countywide policy which can be included in the Department Manual. This should be undertaken during the 1997-98 fiscal year. The County Probation Officer commented as follows: The Probation Department has an effective policy which mandates a protocol for response to complaints. The policy mandates that investigations and conclusions be completed within 30 days. Staff Recommendation: Refer this Recommendation to the Policy Forum with the request that they consider this Recommendation and return their comments to the Family and Human Services Committee 66. Recommendation: All such written policies shall include a review process to ensure that such policy for responding to complaints is adhered to. Comment or Action: The Social Service Director reports that CPS will utilize the Systems Review Committee as an oversight body. This will be undertaken during the 1997-98 fiscal year. Staff Recommendation: Concur with the comments of the Social Service Director and refer this Recommendation to the Policy Forum with the request that they consider this Recommendation and return their comments to the Family and Human Services Committee. 32 a:chldabse.rpt(58) 67. Recommendation: Encourage all others in the system to establish a written policy for responding to complaints. Comment or Action: The District Attorney responded that his office does not have a written policy to deal with written citizen complaints or grievances against the department or an individual. It is, however, the practice to direct such complaints to the Senior Deputy District Attorney in charge of the relevant branch or office, or to the Chief Deputy District Attorney, or to himself, if appropriate. The office is sensitive to citizen complaints and responds to them quickly and appropriately. In addition, verbal complaints and grievances are handled in the same manner and do not generally require a written complaint. There is a written policy to handle citizen complaints against the District Attorney Investigators and Inspectors (peace officers) pursuant to Penal Code section 832.5. The Sheriff commented as follows: As already mentioned, this is already in place within the Office of the Sheriff. Staff Recommendation: Concur with the Recommendation of the Task Force. 68. Recommendation: All such policies shall be posted in a public location in each department and in the appropriate courts. Comment or Action: The District Attorney responded that his office does not have a written policy to deal with written citizen complaints or grievances against the department or an individual. It is, however, the practice to direct such complaints to the Senior Deputy District Attorney in charge of the relevant branch or office, or to the Chief Deputy District Attorney, or to himself, if appropriate. The office is sensitive to citizen complaints and responds to them quickly and appropriately. In addition, verbal complaints and grievances are handled in the same manner and do not generally require a written complaint. There is a written policy to handle citizen complaints against the District Attorney Investigators and Inspectors (peace officers) pursuant to Penal Code section 832.5. The Sheriff commented as follows: It should also be noted that Recommendation 68 is actually lower than our current requirements. 33 wchldabsexpt(58) The Social Service Director reports that after the written policy is developed it will be made visible in reception areas. This will be undertaken during the 1997-98 fiscal year. Staff Recommendation: Concur with the comments of the Social Service Director and request other departments and the Courts to consider the Recommendation of the Task Force. 69. Recommendation: Require all county departments under the jurisdiction of the Board of Supervisors to establish internal systems for assuring the safety of reporting such concerns. Comment or Action: The Sheriff commented as follows: This Office already has such systems in place. The Social Service Director recommends that the Board of Supervisors issue a policy statement on this subject and that this policy statement be incorporated in the Department Manual. Staff Recommendation: Concur with the Recommendation of the Task Force. 70. Recommendation: Encourage those components of the child abuse system outside the control of the Board of Supervisors to establish such systems. Comment or Action: The District Attorney responded that his office does not have a written policy to deal with written citizen complaints or grievances against the department or an individual. It is, however, the practice to direct such complaints to the Senior Deputy District Attorney in charge of the relevant branch or office, or to the Chief Deputy District Attorney, or to himself, if appropriate. The office is sensitive to citizen complaints and responds to them quickly and appropriately. In addition, verbal complaints and grievances are handled in the same manner and do not generally require a written complaint. There is a written policy to handle citizen complaints against the District Attorney Investigators and Inspectors (peace officers) pursuant to Penal Code section 832.5. 34 a:chldabse.rpt(58) The Sheriff commented as follows: This Office already has such systems in place. Staff Recommendation: Concur with the Recommendation of the Task Force. 71. Recommendation: Require all county departments under the jurisdiction of the Board of Supervisors to prepare annual reports reflecting the number and outcome of complaints. Comment or Action: The Sheriff commented as follows: This is probably a set of recommendations this Office can support, as long as we are given an opportunity to determine the extent and format of the reports. The Social Service Director notes that this recommendation will require additional administrative support in departments. He thinks it would be quite cumbersome and bureaucratic. The Public Defender reports that this would pose problems for the attorney- client confidentiality. Staff Recommendation: Refer this Recommendation to the Policy Forum in light of the comments of the Sheriff, Social Service Director and Public Defender with the request that they carefully consider this Recommendation and report their comments and recommendations to the Family and Human Services Committee. 72. Recommendation: Encourage those components of the child abuse system outside the control of the Board of Supervisors to prepare such reports. Comment or Action: The District Attorney responded that the District Attorney's Office does not feel that it is necessary to file a written report about citizen complaints. The complaints are handled internally by senior level Deputy District Attorneys. If the complaints are substantiated, appropriate discipline will be imposed and the matter will be included in the individual's personnel file, which are not subject to public disclosure. 35 a:cMdabse.rpt(58) The Sheriff commented as follows: This is probably a set of recommendations this Office can support, as long as we are given an opportunity to determine the extent and format of the reports. Staff Recommendation: Refer this Recommendation to the Policy Forum in light of the comments of the District Attorney and the Sheriff with the request that they carefully consider this Recommendation and report their comments and recommendations to the Family and Human Services Committee. 73. Recommendation: Such reports should be scrutinized by the Child Abuse Systems Review Committee. Comment or Action: The District Attorney responded that the District Attorney's Office does not feel that it is necessary to file a written report about citizen complaints. The complaints are handled internally by senior level Deputy District Attorneys. If the complaints are substantiated, appropriate discipline will be imposed and the matter will be included in the individual's personnel file, which are not subject to public disclosure. Staff Recommendation: Defer action on this Recommendation pending a report from the Policy Forum 74. Recommendation: All appropriate departments should be required to develop a process for formal case review. Comment or Action: The District Attorney responded that the District Attorney's Office does have a process for formal case review. All decisions both to file and not to file criminal cases are reviewed by supervising personnel. If a decision is made not to file a criminal complaint in a specific case, the complaining party can discuss the case with the filing deputy. If that does not solve the problem, the branch or office supervisor will review the decision with the complaining party. If necessary, the Chief Deputy District Attorney will also review the decision. The office accepts written or verbal inquiries for this purpose. The District Attorney must maintain appropriate independence in his decision making and must abide by minimum ethical standards in filing decisions. The same process is followed if the complaining party does not agree with the disposition of a case that has been filed. In 36 a:chidabse.rpt(58) addition, the victims or their family are kept informed of proposed or probable dispositions. The Sheriff commented as follows: Such a system is already in place within this Office. The Social Service Director reports that the Department will develop a written procedure for case review. This will be completed by December, 1997. Staff Recommendation: Concur with the Recommendation of the Task Force. 75. Recommendation: Request the California Department of Social Services to develop a system of certification for CPS workers. Comment or Action: The Social Service Director reports that this is currently under consideration by the State. The County may want to send a letter to the State Department of Social Services in support of this recommendation. This will be undertaken during the 1997-98 fiscal year. Staff Recommendation: Concur with the comments of the Social Service Director. 76. Recommendation: Require all appropriate county departments under the jurisdiction of the Board of Supervisors to develop written policies for handling grievances pertaining to an individual(s). These grievance policies shall be communicated to all clients at the beginning of each case. Comment or Action: The Social Service Director reports that the pamphlet given to parents will be revised to address this issue. This will be completed by October, 1997. The County Probation Officer responded as follows: This recommendation speaks to a grievance policy. All juvenile residents of our institutions are informed upon intake of that facility's grievance procedure as mandated by the Board of Corrections. The remainder of our clients come to us from the courts (adult defendants) or police agencies. The client has recourse through the 37 wchldabsexpt(58) court process to handle a grievance. This recommendations is not practical for this organization, nor does it appear necessary. It is difficult to estimate the cost, however, it would decrease efficiency. Staff Recommendation: Concur with the Recommendation of the Task Force. 77. Recommendation: Encourage all others in the system to establish a grievance policy for responding to complaints pertaining to an individual(s). Comment or Action: The District Attorney responded that his office does not have a written policy to deal with written citizen complaints or grievances against the department or an individual. It is, however, the practice to direct such complaints to the Senior Deputy District Attorney in charge of the relevant branch or office, or to the Chief Deputy District Attorney, or to himself, if appropriate. The office is sensitive to citizen complaints and responds to them quickly and appropriately. In addition, verbal complaints and grievances are handled in the same manner and do not generally require a written complaint. There is a written policy to handle citizen complaints against the District Attorney Investigators and Inspectors (peace officers) pursuant to Penal Code section 832.5. The Sheriff commented as follows: Such a system already in place and widely publicized for this Office. Staff Recommendation: Concur with the Recommendation of the Task Force. 78. Recommendation: All clients instituting grievances shall be informed of the authority of any appropriate state agency/department to review cases. Comment or Action: The Social Service Director reports that the Department will revise the pamphlet that is given to parents. This will be completed in October, 1997. 38 a:chldabse.rpt(58) Staff Recommendation: Concur with the Recommendation of the Task Force. 39 4iv Courbinafrb Trial Courfs of (fonfra &sfa Cnounf r _. ( ihrainisfrafhir lO irrs DATE: May 30, 1997 TO: Family and Human Services Committee of the Board of Supervisors FROM: Hon. Peter L. Spinetta, Presiding Judge Coordinated Trial Courts SUBJECT: Comments on Recommendations of Blue Ribbon Task Force on Child Abuse On behalf of the Coordinated Trial Courts of Contra Costa County, I wish to make the following comments regarding the recommendations of the Blue Ribbon Task Force on Child Abuse. My comments are restricted, for the most part, to those directly related to the Courts or affiliated agencies, such as Family Court Services. Preliminarily, let me note that both myself and Judge Lois Haight, the Presiding Judge of our Juvenile Division, served as members of the Task Force and that various of our other judicial officers and staff made appearances before it to provide information and answer questions. Thus, the recommendations of the Task Force reflect, in good measure, our own input, and they have our general approval. In our view,the most critical of the recommendations are those urging the Courts to dedicate greater resources to cases involving children issues. (See Nos. 49, 50 and 51). In this regard, it should be noted that the Superior Court's Committee on Judicial Resources, based in part on the Task Force's report, has recommended to the Presiding Judge that he assign our next judge, once appointed, to either the Family Law Division or the Juvenile Division. I am committed to doing that, and to also consider assigning the 19th judge we are expected to receive in 1998 to one or the other of the foregoing divisions. Additionally, new legislation will enable us to add another full-time family law commissioner, as well as a family law facilitator. We also would like to add a third family law technician. Thus, it can reasonably be expected that within the next one to two years we will have expanded our divisions dealing most directly with children's issues from seven to ten judicial officers, plus have increased the number of non judicial officers assisting the public in these areas from two to at least four. Family and Human Services Committee of the Board of Supervisors May 30, 1997 Page 2 This growth in the family law and juvenile divisions will serve to facilitate the expeditious resolution of cases involving children's issues, as urged in Recommendation No. 46. It will also assist avoid having to assign such cases to judges not trained in children's issues . (See No. 55). Further, family law judicial officers will have an opportunity to allocate a greater portion of their work time to such cases (see No. 50). The foregoing assumes that the Courts will have facilities to accommodate the above-mentioned growth. Quite frankly, already severely limited quarters, combined with the added pinch on space occasioned by the physical unification of the Mt. Diablo Municipal Court and the Superior Court (due to destruction of the former's courtrooms by fire), has left us with an urgent need for the immediate construction of new courtrooms and other facilities. Without these facilities, the dedication of additional judicial officers to the family law and/or juvenile divisions may not be possible, and/or the benefits to be derived therefrom will be compromised. We are currently working with County Administrators to resolve our facility needs. Relative to Recommendation No. 51, it should be noted that all the plans we have submitted for construction of additional facilities at various proposed sites include large waiting rooms for children participating in or attending court proceedings. From our prospective, another critical set of recommendations made by the Task Force are those generally dealing with our having adequate information to base our rulings. No. 29, for example, calls for the development of a structure for sharing information among all agencies involved with children's issues, and we certainly strongly endorse this recommendation, as well as related ones such as No. 40. Especially vital to judicial officers presiding over custody and other cases involving children's issues are investigative reports and evaluations conducted by Family Court Services, Probation, and other public agencies. There is no doubt that the thorough and expeditious preparation of such reports and evaluations has been seriously hampered by the lack of sufficient personnel to conduct these tasks. We stress, therefore, the importance of Recommendation No. 41, especially with regard to achieving the objections set forth in Recommendation No. 47. Related to the foregoing is making certain that the information these courts receive is of the highest quality. To ensure this, we agree - as provided in Recommendation No. 59 - that there is a need for evaluators and other experts who appear before the Courts on children's issues to be adequately educated, trained and otherwise qualified. Towards this end, our Family Law judicial officers have been working with psychologists, psychiatrists, and other evaluators, as well as with other type experts, to develop criteria and protocols calculated to result in only experts meeting certain standards being appointed to serve as court experts. Further, the Courts have retained an outside consultant to conduct an in-depth study of Family Court Services and the quality of service being provided by it and its evaluators. Family and Human Services Committee of the Board of Supervisors May 30, 1997 Page 3 It is recognized, of course, that attorneys appearing before the Courts on children's issues should also be well qualified; and, with this in mind, we have already adopted certain rules and are presently considering others, designed to make certain such counsel are sufficiently trained and experienced with regard to applicable law and court processes afflicting their clients, as well as prepared to dedicate the time necessary to adequately represent them. (See Nos. 57 and 60). Obviously, the need for judicial officers dealing with children's issues to receive adequate training and education is as, or even more, important. (See Nos. 53 and 54). This has always been recognized by our Courts, and such judicial officers are given every opportunity and regularly attend schools,conferences, and programs designed to educate them not only with regard to the applicable law, but also medical, psychological, sociological, and other considerations pertinent thereto. A significant portion of our budget is dedicated, and will continue to be dedicated, to ensuring that our judicial officers receive whatever training and education they require to discharge the duties of their assignments, including criminal, family, and juvenile assignments involving children's issues. Some of the things urged by others of the Task Force Recommendations - for example, Nos. 48, 56, 61, 62 - we believe are already being substantially carried out. However, the Task Force recommendations have been disseminated to our judicial officers, with instructions that they ascertain that is, in fact, the case. I am also pleased to report that this summer,,,Family Court Services will embark upon a mandatory orientation program for child custody litigants, as urged in Recommendation No. 64. Family Court Services already conducts such a program, but it is currently voluntary. We have made it mandatory because we believe it critical that custody litigants not only understand court proceedings and the role and rights of all participants in such proceedings, but also the potential impact on children of custody litigation. There is only one additional comment I want to make, and that is addressed to Recommendation No. 3, which urges the creation of an ombudsman. While the role of this person is not sufficiently defined for us to categorically oppose the recommendation, we do wish to register our concerns about it. If the ombudsman is going to serve as some kind of"watchdog", its role vis-a-vis the Courts would be, in our view, unconstitutional. The judiciary is, and must remain, in order to protect its integrity, an independent branch of government: It cannot be subjected to any non- constitutionally authorized administrative control or supervision. Furthermore, such supervision is unnecessary. The decision of the Courts are already subject to appellate review and the actions of judicial officers subject to scrutiny by the Commission On Judicial Performance. And, of course, the judges are ultimately accountable to the electorate, which has the power to remove them from office. If the purpose of the ombudsman is to play some other role - perhaps an informational one - then the position might serve some good, although the wisdom of creating yet another level of Family and Human Services Committee of the Board of Supervisors May 30, 1997 Page 4 bureaucracy, however well-intentioned, must. always be questioned. This is especially true insofar as the role of such person with regard to the Courts is concerned, since very shortly we will have on board a Family Law Facilitator whose role it will be to interface with the public and play precisely the kind of role which might be envisioned for the so-called ombudsman. We appreciate the opportunity to make these comments, and we hope that they prove of some value to your committee. cc: Supervisor Mark De Saulnier Supervisor Donna Gerber Asst. Administrator, Claude L. Van Marter Family and Human Services Committee of the Board of Supervisors May 30, 1997 Page 4 bureaucracy, however well-intentioned, must always be questioned. This is especially true insofar as the role of such person with regard to the Courts is concerned, since very shortly we will have on board a Family Law Facilitator whose role it will be to interface with the public and play precisely the kind of role which might be envisioned for the so-called ombudsman. We appreciate the opportunity to make these comments, and we hope that they prove of some value to your committee. cc: Supervisor Mark De Saulnier Supervisor Donna Gerber Asst. Administrator, Claude L. Van Marter bcc: Ken Torre, Executive Officer Judge Lois Haight Judge Mark Simons Judge John Minney 1 Gary T. Yancey District Attorney {1�/ LMAR 1i Z17 UItl 1 OFFICE OF THE CONTRA COSTA COUNTY DISTRICT ATTORNEY 1997725 Court Street, Fourth Floor Martinez, California 94553 OF INIMTRATOR TO: Claude L. Van Marter Assistant County Administrator FROM: Gary T. Yancey District Attorney DATE: February 27, 1997 SUBJECT: "Child Abuse Task Force on Child Abuse Issues" - Review and Comment by the District Attorney The items that are not specifically identified below do not appear to have a significant impact on the operation of the District Attorney's Office. In general, we agree with the spirit of the recommendations subject to the comments other departments or agencies may have concerning the effect the recommendations may have on the operations of their department or agency. Recommendation 8: Anyone who files a false child abuse report should be vigorously prosecuted and punished. The District Attorney's Office has always been prepared and willing to fully prosecute any false allegation of child abuse that can be substantiated. Very few such reports are received in the District Attorney's Office. It is often difficult to substantiate such allegations as they generally arise in child custody disputes. It is not expected that such prosecutions will require any increased staff or resources. Recommendation 10: Education of parents concerning false child abuse allegations might cause the number of such arrests to decrease, especially if the parents are made aware of the mandatory education at an early stage of the proceedings. Basic information can be incorporated into existing parent educations programs in Family Court. Recommendation 11: In cases where child abuse allegations have been made, a required "extensive education program" could be beneficial. However, the structure and cost of such a program is not clear. There might be a counterproductive effect if the parents are required to pay the cost of such a program because some parents might not report bona fide child abuse. Recommendations 16-17 and 42-43: A resource staff position would minimize the frustration many litigants experience simply because they are not familiar with the court process and are not aware of potential resources or referral services available to them. This would require at least one full time position, most logically within or as an adjunct to Family Court Services. rr' 1 Claude L. Van Marter Assistant County Administrator February 27, 1997 Recommendation 22: SART teams do enhance criminal prosecutions because the examiners are specifically trained to do sexual assault examinations with the expectation that the case will be prosecuted. SART teams insure proper and consistent collection and preservation of evidence that cannot be depended upon from most emergency rooms or with other sexual assault examiners. Evidence collection and preservation is even more critical today due to the extensive use of DNA to solve sexual assault crimes. Recommendations 23 and 30-31: Contra Costa is one of the few large counties in the state that does not have an MDIC in place. The biggest advantage of an MDIC is that the child will only have to go through one comprehensive interview. The child benefits the most from this process. The initial start-up costs are approximately $100,000 (existing facility renovations). The annual cost to run the program will be less than $200,000. Funding is a major concern. Social Services Director John Cullen and I will continue to work together to present a proposal to County Administrator Phil Batchelor and eventually to the Board of Supervisors. Start-up costs and annual funding will be required from the County budget to make the program viable. Recommendation 52: Anything that can be done to make the courtroom and/or litigation experience less traumatic to the children involved should be done. In criminal matters, the Rape Crisis Center currently provides trained court advocates to help the victims through all court appearances. The services are not required, but are urged upon victims. Most take advantage of the services. The court advocates thoroughly explain the court process and appear with victims at all hearings as support persons. The Rape Crisis Center also provides counseling, therapy, and support groups to victims and works with the Victim-Witness Program to coordinate these services. We have a solid foundation in place in Contra Costa County. Recommendations 67, 68. 70. and 77: The District Attorney's Office does not have a written policy to deal with written citizen complaints or grievances against the department or an individual. It is, however, the practice to direct such complaints to the Senior Deputy District Attorney in charge of the relevant branch or office, or to the Chief Deputy District Attorney, or to myself, if appropriate. The office is sensitive to citizen complaints and responds to them quickly and appropriately. In addition, verbal complaints and grievances are handled in the same manner and do not generally require a written complaint. There is a written policy to handle citizen complaints against the District Attorney Investigators and Inspectors (peace officers) pursuant to Penal Code section 832.5. Recommendations 72 and 73: The District Attorney's Office does not feel that it is necessary to file a written report about citizen complaints. The complaints are handled internally by senior level Deputy District Attorneys. If the complaints are substantiated, appropriate discipline will be imposed and the matter will be included in the individual's personnel file, which are not subject to public -2- Claude L. Van Marter Assistant County Administrator February 27, 1997 disclosure. Recommendation 74: The District Attorney's Office does have a process for formal case review. All decisions both to file and not to file criminal cases are reviewed by supervising personnel. If a decision is made not to file a criminal complaint in a specific case, the complaining party can discuss the case with the filing deputy. If that does not solve the problem, the branch or office supervisor will review the decision with the complaining party. If necessary, the Chief Deputy District Attorney will also review the decision. The office accepts written or verbal inquiries for this purpose. The District Attorney must maintain appropriate independence in his decision making and must abide by minimum ethical standards in filing decisions. The same process is followed if the complaining party does not agree with the disposition of a case that has been filed. In addition, the victims or their family are kept informed of proposed or probable dispositions. GW:BSB:ped &kFEB97\9702058.DOC 0 -3- OFFICE OF THE SHERIFF CONTRA COSTA COUNTY Contra Costa County RECEIVED Administration Division JAN 2 1997 335-1500 OFFICE OF COUNTY ADMINISTRATOR Date: December 23, 1996 To: Claude L. Van Marter, Assistant County Administrator From: Warren E. Rupf, Sheriff By: Robert R. Henderso , Undersheriff Subject: Comments on the Final Report of the Blue Ribbon Task Force on Child Abuse Issues In response to your memo of November 8, 1996, I am providing the following input on the final recommendations of the Task Force on Child Abuse issues. Please let us know if we may be of further assistance in this matter. Recommendation 2 - Dedication of a Percentage of Tax Dollars to Services for Children Response: This model causes great concern. If the recommendation is for additional tax monies specifically for services for children, we would have no argument with the concept if voter approved. If the recommendation is directed toward dedication of existing revenues, then we would strongly oppose. Anything that erodes the current base of discretion the Board has to apportion general revenues as they see fit, which is already greatly restricted, would impose an unfair burden on this county. Recommendation 3 -Appointment of Ombudsman Response: This recommendation is ambiguous. It does not include sufficient information to judge the intent of the Task Force. From our perspective, it probably is not desirable. Recommendation 12 -Joint Law Enforcement and Social Services Work Group Response: There are some obvious deficiencies in how law enforcement and Social Services interact. Consequently, this recommendation appears to be a positive one that we can support, assuming the individual agencies can determine the degree and manner of joint involvement. Claude L. Van Matter, Assistant County Administrator December 23, 1996 Page 2 Recommendation 13 - Mandated Training Response: We do not consider such mandated training necessary for law enforcement personnel. The issues described in this recommendation are covered in the basic police academy, mandated advanced officer training, and investigation classes. Therefore, we do not support this recommendation. Recommendation 14 - Recruit Diverse Cultural Backgrounds in All Agencies Response: We consider this recommendation a non-issue. The Office of the Sheriff and, we believe, other county agencies actively seek a pool of workers which reflects the diversity apparent in our communities. Recommendation 15 - Use of Interpreters/Translators Response: Not an issue with this Office. A list of bilingual interpreters is available to us and routinely employed when there are language problems. Recommendation 18 - Training for Investigators Response: This is a non-issue with the Office of the Sheriff. Our investigators already receive substantial training in this area. Recommendation 19 - Stress Management Training Response: Such training is already available to employees of the Office of the Sheriff. Considered a non-issue for this Office. Recommendation 28 - Provide Local Training for Police Investigators and Officers Response: The Office of the Sheriff has a specialized investigative unit that is highly trained in dealing with cases involving children. This training is provided by the California Commission on Police Officers Standards and Training, which is used throughout the state. Meeting with CPS personnel could be a part of the joint work group outlined in Recommendation 12. Recommendation 29 - Modify State Regulations and Laws Affecting Law Enforcement Training Response: We suggest that, before this is considered, the county check with POST to determine current laws and training requirements. Much of this is handled in the basic police academy and/or advanced training modules. Changes should reflect actual need, not represent redundancy. Claude L. Van Marter, Assistant County Administrator December 23, 1996 Page 3 Recommendation 40 - Develop Protocol Response: Although this recommendation appears to solely benefit CPS and their needs, we would have no objection, as long as it could be done in a non- intrusive manner. Recommendation 42 - Creation of an Information Position Response: This appears closely related to Recommendation 3 (Development of Ombudsman Position). It also requires someone to have substantial and often esoterical knowledge of unrelated and complex systems. Suggest it be handled as part of the work force outlined in Recommendation 12. This recommendation lends itself to consideration by such a group. Recommendation 44 - Development of Cooperative, State-Wide Protocol Response: We strongly object to this recommendation. There are a number of protocols in place on both a local and statewide basis dealing with child-related problems. We have never experienced difficulty with an outside law enforcement agency that would justify the creation of such a protocol. It would also likely run into severe problems regarding the sharing of information which, in the case of criminal investigations, is strictly controlled by existing law. Recommendation 45- Legislative Action Response: This is a follow-up to Recommendation 44. We object to this recommendation on the same basis as the previous one. We have not experienced a problem in obtaining cooperation from other state law enforcement agencies. Therefore, this is a non-issue with this Office and could, in fact, lead to problems being created which do not now exist. Recommendation 65 - Development of Written Policy Response: For information purposes only, this Office already has written policy related to response and handling of complaints. Our policy is based on related laws and is all-encompassing. Recommendation 67- Written Policy on Complaint Procedure Response: As already mentioned, this is already in place within the Office of the Sheriff. It should also be noted that Recommendation 68 is actually lower than our current requirements. Claude L. Van Marter, Assistant County Administrator December 23, 1996 Page 4 Recommendation 69 & 70 - Internal Systems for Insuring Safety of Reporting Response: This Office already has such systems in place. Recommendation 71 & 72 -Annual Reports on Complaints • Response: This is probably a set of recommendations this Office can support, as long as we are given an opportunity to determine the extent and format of the reports. Recommendation 74 - Case Review Process Response: Such a system is already in place within this Office. Recommendation 77- Grievance Policy and Procedures Response: Such a system already in place and widely publicized for this Office. RRH:cs MrAY-30-1997 13:40 FROM SOCIAL SERVICE DEPT. TO CAO 11 FLR. P.01 51 x Date May 30,_ 1597 ilfi�tb�raPtas� t�aa�r.slteet 1 i Claude Pari lWarier FROM: Elaine wird County Admind rotor's Contra C-%U County of be SDdW Service Depar"ent 40 Douglas AWnew, CA 94553 Phone Phone (510) 313-'lW5 Fax Phone Fax Phone 90 393-1575 cc: REMARKS: For yvur review RepIly ASAP Else Comment As discussed. MAY-30-1997 13:40 FROM SOCIAL SERUICE DEPT. TO CAO 11 FLR. P.02 SOCIAL SERVICE DEPARTMENT -,-_,_Q9ntM Costa County TO Claude van Maw,Assam County Admnstrator DATE May 30, 1937 FROM John Cullen,Director �� SU BJ BLUE R1BBM'TASK FORCE RECOB04MATIQNS 1 have attached a meant our Deparooent sent to Supervisor s of m strtly dler the Blue Rdtbon Task Force completed las recommendations. We reviewed those reoomu endativns and provided our thoughts as to which duets were impacted by the ret a�nendarion. Many have multiple agencies and requite coordination. Those re nr► adations requiring the Social Service Department's direct iavo v n=Have been outlined on the attached gid. We regret that we have been umshle to accomplish most of those tasks(of which there are.many)clue to work priorities in the Children's Services Bureau and two unfilled Program Analyst positions normally responsible for taking Ind on tf=aWgmaents. Additionally,the Departmen has beea spending considerable tune ittspl g can=eflt planning and other activities related to in*ementmg the statewide automated cW welfare cm managemetrt system. We have listed our l tm m"s priorities as related to the Blue Rfton Task Force based on those recommendations we believe cen be completed with nixfirnal costs as well as those we believe despite the costs will have a significant impact on the vm1fare of abused cfu'ldrw and the community. Other recoznmenda ons,while we believe are important,require sigfficaut amounts of staff time for mmfmgs and the development of intaugmcy agreewoms. As stated earlier,most of our staff time has been directed toward concument planning and automation impletion activities. JCxt Attachments f�iek 3 MAY-30-1997 13:41 FROM SOCIAL SERVICE DEPT. TO CAO 11 FLR. P.03 EM "TENT TO Kaxen mitchoff DATE November,19, 1996 FROM Dania Fabella SUBJ REPORT OF THE BLUE RIBBON TASK FORCE ON�ABUM ISSM-- RFX)0Af iNDATIONS Y have reviewed the reeo=wndatioas luted in the Report of the Blue Ribbon Task Force on Cold Abuse issues. The following are my suggestions as to who should take responsibility On each recommendation. 4. RMOM endatkm No. R=MMNd%W He 1 Commuaity,BOS 27 Sup.of schovts 2 BOS,CAO 28 SSD,Qtief s Assoc. 3 CAO 29 . . Chleh Assoc. 4 CAPC 30 . SSD,MDIC 5 CAPC 31 BOS,CAD 6 CAPC 32 1WDIC 7 BOS,CAO 33 SW g DA 34 SSD 9 Famly Court 35 SSD,Sap-of Schoks 10 Family Court 36 . . SSD 11 Family C Wd 37 . SSD 12 SSD 38 SSD 13 BW'CA4 39 SSD,FamHy'Court 14 SSD,other Cou* 40 -.'' SSD,Famr Court departments 41 Family Court 15 SS01*aWr Cotmty 42 CAO departments 43 - CAO 16 CAO 44 Mrs Assoc. 17 CAO,cm 45 BOS,CAO 18 Sal],anther Cody 46• Cuerts,Fresift'ludge dqm mens 47'. Family Carat 19 SSD,ager CMMty 48 ' Predftjudge depastnae7iis 49 Pkresii ft Judge 20 CAFC raway Caart 21. Systems Review 51 , Pne*ft Jump 22 SyMms Review 52 Ptd Xudim SSD? 23 SSD,MDIC 53 CAO 24 Sup.of School%CA.FC 54'. Priding judge 25 CAPC 55 Priding Judge 26 Sup.of Schools,CAFE, 56 Frosift Judge SW 511 k MAY-3@-1997 13:41 FROM SOCIAL SERUICE DEPT. TO CAO 11 FLR. P.04 Karen Afitchog � November 19, 1996 'age 2 _R�,►amzntan�Ta R �'tt�i� 58 Staae Bax 59 Pry Jndp 60 Wholft gar,Pubrx De fit Presiding Judge 62 Pry &09 Jude 63 Ptsesirdirtg Jfndge 64 Fa VAY Ccrurt 65 SSD,other Couaty dqwfrmenft 66 SSD,other County departmemb 67 CAO 69 S.SD,.ather Counq departments,CAC} 69 +SSD,otf r County depa bmtts,CAO e 70 CAO 71 SSD,other qty (debts,CACI 72 CAC? 73 SysWm Ro*w 74 CAO 75 SSD 76 SSD,odw Cm my doh„CAO 77 CAO 78 SSD,other County departuwO I am setting up an action plan to review the m commendations which inV01VC the SOCW Service Department to decide if the res mmendation should be implemented and what, if any mK wold he =sociated with dud implementation. i DF.ceb Attachment r-didc 4 Contra OFFICE OF THE DIRECTOR R �°; � ,f •,`� Costa County William B. Walker, M.D. Director &Health Officer Health Services Department 20 Anent Street Martinez, CA 94553-3191 Priority: Phone: (510) 370-5010 Routine: Fax: (510) 370-5098 COVE B SHEET To: t5�4 � Fax# From: M2ry Foran, MPH Assistant to the Health Services Director Date: Number of Pages (Including Cover Sheet): Fkase no#y linin Main at the above listed telephone number of'any dokuA s in transmission. 20fTO'd 8605 012 OTS 'NI U SMI 83S H1-1U3-I 80:ZT L66T-0£—AUW Contra Costa County The Board Of SUPOWISOM HEALTH SERVICES DEPARTMENT OFFICE OF THE DIRECTOR am Rogers,151 Dlstft William B.Walker,M.D. G"18S.Unki , o,2nd Dl81dC1Director&Health Officer Florone Gerber.Ord Usbict 20 Allen Street Mark DoSmbVer,41h MW Marfinez,CalffbrWa$4553 31 91 juagph Cmu;kInflin,5th 01sWGI - (510) County AdmInft"or FAX(510)37G V0-6SOW M PNI ftchskw County Administrator To, Claude L. Van Marter Assistant County Administrator From: William B. Walker, MD Health Services Director Subject; Recommendations of the Blue Ribbon Task Force on Child Abuse Issues Date: May 30, 1997 I have reviewed the Task Force Recommendations and have the following comments, I From the perspective of the Health Services Department, the highest priority recommendations to be considered for implementation are a)those relating to training of personnel (numbers 4, 5, 6, 13, 18, 20, 24, 25, 26, 28, 29, 53, 54, 55, 59) including issues of report-Ing requirements, available referral resources, cultural diversity, using a cross-training approach, including judicial system personnel, schools, etc. b)those relating to expansion of SCAN(#21), and SART(#22)efforts SCANs are in place for the Merrithew and Kaiser Hospitals& Clinic systems, Other hospitals Should be encouraged to create them as well. The SART at Brookside Hospital has resulted in an impressive record of guilty pleas or convictions for sexual abuse brought to court due to the specialized training and evidence collection procedures in place. Tfils approach is appreciated by families facing the trauma of sexual assault because examinations are done by specially trained staff and the need for repeat exams is avoided. A second team is being developed in East County and a third is under discussion for Central County. PaWNBRO - AftnW"Nft - Gubgwwomwa - 0*rommr0dHsM Contin tauela Heed,Plan . �wpmyl�eeolcai san�taes F�Heeltli Agency Gerleitl(s P-O/EO d 860S OLE OTs 'N I WGU S301 MM H1-1U3H 60:E1: L66T-02-MW � A 20'd 1U101 Merrithew staffproAde training and consultation for SCAN and SART and staff the Merrithew SCAN team_ c)those relating to creation of an NLDIC(numbers 23,30). MDIC's have proven helpful to families and professionals in other areas. This approach spares children the trauma of multiple interviews and consolidates the expertise of staff to assure effective forensic interviews,thus increasing the likelihood of appropriate legal action. 2. Several Health Services staff are deeply involved in the various committees which make up Contra Costa's child abuse prevention and intervention system including serving on the Child Abuse Prevention Council Board, the Child Abuse Systems Review Committee,the committee to create an MDIC, the SALT and SCAM efforts and the Child Death Review Team. We plan to continue our commitment of staff time and expertise to these activities, including supporting more training of appropriate personnel. I believe many of the recommendations can be implemented within existing resources by maldng use of current staff and structures. For example, recommendation number 52 might best be implemented by the Child Abuse Syste,n Review Committee which tabes a systems view of child abuse issues. The exception may be the need for funds to support creation of the MDIC. I understand that the Committee working on this project is pursuing outside funding possibilities. 3. It occurs to me that the recommendations would be more helpful if they were organized into categories(e,g, training, sharing information, systems supports, etc.), and similar recommendations combined. Perhaps the full report does this. Also,the recommendations about parent/public education(numbers 43, 10, 11)and information and referral (numbers 42,35)might be shared with the Policy Forum Tasks. Forces on Parenting and Safety in order to avoid further fragmentation and duplication. If these comments provoke additional questions please contact Mary Foran at 5-5010 who complied this information from staff. cc: Jim Carpenter,MD Leigh Pierson-Brown Jill Churchman r.VFFICMWFWMWPDC)CMIEMOSV8LUE PJ&MEM 28/20'd 8605 0L£ OTS 'N I WQd S301MM M H11U3-i 80:Z IT L66T-0£-AUW �� OFFICE OF THE COUNTY ADMIgNISTRATOR jJ �E�E�� CONTRA COSTA COjU_+N' TY 1�X991 C Administration Building 651 Pine Street, 11th Floor I: Martinez DATE: May 8, 1997 ' TO: Charles H. James Pu lic Defender FROM: Claude L. Van Ma ssistant County Administrator SUBJECT: FOLLOW-UP ON RECOMMENDATIONS OF THE BLUE RIBBON TASK FORCE ON CHILD ABUSE ISSUES On November 8, 1996, we sent the attached memo to you asking for your comments on the recommendations of the Blue Ribbon Task Force on Child Abuse Issues. We have not received a response from you to date. We need to report this matter back to the Family and Human Services Committee of the Board of Supervisors (Supervisor Mark DeSaulnier and Supervisor Donna Gerber). As a result, could we have your comments by no later than May 30, 1997? A copy of the recommendations of the Task Force is attached. If you need an additional copy of the full report, please call me at 335-1002. CLVM:amb Van05-3-97 Attachment cc: Supervisor Mark DeSaulnier Supervisor Donna Gerber coyy) "0,4 � c coy,,, U Gj,� SUMMARY OF RECOMMENDATIONS 1. Recommendation: Schools, religious institutions and other community organizations are encouraged to take leadership roles in developing and teaching curricula regarding healthy parenting, illegal drug use, alcohol abuse, and violence prevention. 2. Recommendation: In order to fund the recommended additional resources, there be a dedication of a percentage of tax dollars in this county to services for children. This would be similar to the model implemented in San Francisco to ensure that children's services are.adequately funded. 3. Recommendation: Contra Costa County should study and consider the establishment of an ombudsman position based on the model being implemented in Santa Clara_County and other counties across the country. The County Administrator or another appropriate resource within county government should be designated to complete this study and make a report to the Board of Supervisors within six months of the acceptance of this Report. 4. Recommendation: Increase training of mandated professionals. Training should include more information to mandated reporters regarding referral telephone numbers and resources; i.e., SCAN teams, CPS, etc. b. Recommendation: Request the Child Abuse Prevention Council to review training resources, including materials and programs provided through the state, which are available for professionals, and make recommendations for training. 6. Recommendation: Establish local certification process(es) for mandated reporters who receive significant training in child abuse identification and reporting. 7. Recommendation: Encourage the Legislature to establish a statewide task force to review mandated reporting legislation and make recommendations for changes. Develop legislation to provide additional funding for impacted services each time new mandates increase the number of professionals required to report. " 8. Recommendation: Encourage the District Attorney's Office and others as may be identified to vigorously report, investigate and prosecute anyone, whether acting individually or on behalf of an agency, who files a false child abuse report when such charges of a false report can be substantiated. 9. Recommendation: Encourage the courts to establish policies and procedures to ensure that cases in which child abuse allegations arise in child custody proceedings are referred to law enforcement and the Department of Social Services for investigation. r: 10. Recommendation: Develop mandatory education for parents involved in custody/ visitation disputes on the impact of false abuse allegations on children as part of current parent education program in family court. 19 14 11. Recommendation: In cases where child abuse allegations have been made, require g 4 parents to attend an extensive education program on both child abuse and the effects of false abuse allegations on children. 12. Recommendation: Law enforcement and the Social Service Department form a joint work group to review and streamline the cross-reporting process. 13. Recommendation: Urge the Legislature to mandate training in the area of cultural diversity for all investigators, including law enforcement, CPS, family court services, medical and psychological professionals. 14. Recommendation: Recruit participants of different cultural backgrounds in all agencies. 15. Recommendation: Explore ways to expedite, and possibly coordinate, the use of interpreters or translators in the various agencies' investigative process. 16. Recommendation: Create a resource staff position to assist individuals entering the system. 17. Recommendation: Establish an educational video tape library in order to assist parents in increase understanding and information about the child abuse and family court systems in dealing with child abuse issues. 18. Recommendation: Professionals who participate in the investigative aspects of this process should receive training in and develop their own protocol in how to ensure that the parties, whatever their role in the system may be, are treated with respect and with consideration. Priority should be given to ensure that the participants understand the system and how it is intended to work. 19. Recommendation: Stress management training be made available to all employees, as well as other resources of relief which may be identified in this area. 20. Recommendation: Promote training in the recognition, management, prevention and reporting of child abuse in medical schools, nursing schools, residencies (especially pediatrics, family practice, dentistry, emergency medicine, and mental health) and for all health care providers. 21.. Recommendation: SCAN teams should be utilized and created so that each medical facility within Contra Costa County that serves and/or treats children has access to the case review and consultation services of a SCAN team. 22. Recommendation: The SART team in west county should be supported, along with the formation of other SART teams in the future to serve other parts of the county. ' 23. . Recommendation: The MDIC concept should be fostered to allow for the best initial forensic interview of child victims. 20 r�- 36. Recommendation: When appropriate, CPS shall meet with the family to review what happened in the course of the investigation, explain why the Department is not proceeding and provide the family with an opportunity to respond to the Department in order to reach closure. 37. Recommendation: Parents and caretakers shall be informed of the grievance procedure, at both the local and state levels, at their initial contact with the Department of Social Service. 38. Recommendation: CPS should provide information on community and counseling referrals as appropriate to the family to deal with the effects of the intervention. 39. Recommendation: Develop a structure for sharing information among all agencies involved in the child abuse and family court systems in the county. _ 40. Recommendation: Develop a protocol to ensure that any one investigating a report of child abuse ask, as part of the initial interview, whether the family has had any involvement within the last two years with Family Court Services or CPS. 41. Recommendation: Family Court Services should be provided sufficient personnel to better enable it to conduct thorough and more expeditious investigations and evaluations. 42. Recommendation: An information and resource position be created as it relates to family law, juvenile, criminal and probate courts' processes and procedures. The Task Force envisioned this would be a person who had knowledge of juvenile, family law, criminal and probate court functions and would be able to answer questions about process and how it works as well as identifying areas where there may be a limitation as to what can occur, and having resources and referral sources in the community available to provide to participants. Additionally, there would be educational video tapes describing what occurs in each of the different courts available through some central county source to assist participants in understanding the system. 43. Recommendation: That there be a resource staff position created in the county to assist the public in educating themselves on the process. Part of the resources available could be videotapes of the various different court systems. (This recommendation is also made in the Training section.) 44. Recommendation: There should be a cooperative protocol developed for law enforcement agencies in the county to assist them in making determinations as to which agency is responsible for which portion of the investigation. The protocol should include the sharing of information obtained in the course of the investigation and which responsibilities should be divided up in a cooperative manner. 46. Recommendation: Urge the Legislature to mandate the development of a state-wide protocol to assist law enforcement agencies in cooperating on performing reciprocal investigations and interviews for other agencies when some of the witnesses or participants may reside in another agency's jurisdiction. 22 c 46. Recommendation: The courts of this county are urged to strictly adhere both to the letter and the spirit of statutes mandating the early trial and disposition of criminal, juvenile and custody cases involved child abuse issues. 47. Recommendation: Family Court Services is requested to substantially expedite its custody evaluations,and especially those involving child abuse issues. 48. Recommendation: The courts of this county are encouraged to continue to promote the use of joint experts in cases involving children's issues and to employ other litigation practices calculated to shorten litigation without sacrificing the parties' due process rights. 1#ls t N07 C-,•rSeJP�a�d— e�I r/1 ----SS- ���N-��S W4,;I , eN1 6 ov2ati,<3 ?b N�-�v p� S)� �� _ e_$ 49. Recommendation: The Superior Court of this county is requested to allocate a greater r number of qualified judicial officers to its juvenile and family law departments and to eown,41"fz" provide them with staff, facilities and equipment necessary for the proper discharge of their assignment. j- r1 c.�i t,� , r'�qv i/12 WIOA6 pubt�cc - -+ u C v u �fd� pa22 rr< < wY. . Wl� �1 ,uo r _s7&pF_ 50. Recommendation: Family law judicial officers are urged to allocate a greater portion of their work time to cases involvin custody and, in particular, child abuse issues. 51. Recommendation: The courts of our county are urged to provide child-friendly waiting rooms for children participating or attending court proceedings. 52. Recommendation: The courts of our county should spearhead the creation of a multi- disciplinary task force, composed of members from both interested county agencies and the public, to research policies and programs in effect elsewhere in the state and throughout the nation designed to protect children from trauma during court proceedings. The best of these policies and proceedings should be adopted and implemented along with such excellent programs as CASR already in place in this county. 53. Recommendation: Request the California Legislature to enact legislation requiring all judicial officers dealing with children's issues, and especially those assigned to juvenile and family law departments, to attend training relating tot hose issues, as well as child communication. 54. Recommendation: In the interim, the courts of this county are urged to identify appropriate sources of training and, with such assistance, provide educational programs designed to ensure their judicial officers are adequately trained in children's issues and child communication. 55. Recommendation: The presiding judges of our courts are urged not to assign cases involving children's issues to untrained judges. 56. Recommendation: The courts of this county are urged to provide automatic. periodic review, as appropriate in each case, of its orders affecting children. HO I(r, e/d ( ��� �g r.�C/Z t,�1 t.G r N e R4V­a� CeW7 011,0, Cg2(/a r S 23 3/dfz- Ta NO r e;O I V CvvR-T e"=)d> 57. Recommendation: The courts of this county are urged to formulate and adopt criteria L,w,17-, L designed to ensure that attorneys appearing before them on children's issues pursuant� c�7 Le, to appointment are sufficiently trained and experienced with regard to the applicable law and court processes affectin their clients. i446-0-7&-_1f--S -�o� (-Jr-- PctT - �� A2 r_-X 9 v,.►s 58. Recommendation: The State Bar of California should consider developing a specialization for attorneys in the area of children's issues, just as it has for other areas of law practice. L,),- -4 d r T rS '4S -r-v f-o/L S; v r, -0 n 59. Recommendation: The courts of this county a+�urged to formulate and adopt criteria designed to ensure that evaluators and other experts appointed regarding children's issues be adequately educated, trained, and otherwise qualified. 60. Recommendation: Willingness to devote such time with their clients as is necessary to effectively represent them should be made a criterion for appointment as minor's counsel, and the courts of this county are urged to make clear that failure to do so will result in counsel receiving no further appointments. 61. Recommendation: The judicial officers of this county are urged to fully explain their decisions in cases involving children's issues, clearly stating the factual and legal basis of such decisions in language understandable to lay persons. 62. Recommendation: Judicial officers should inform pro per litigants (individuals who represent themselves without benefit of legal counsel) that they may have a right to appeal their decisions or have other rights of review. 63. Recommendation: The courts of this county should make available to litigants information on where to file complaints concerning inappropriate judicial performance. 64. Recommendation: Family Court Services is urged to institute a mandatory orientation program for child custody litigants and to provide, as a component of such program, pertinent information relating to court proceedings and the role and rights of the participants in such proceedings. Such program should also address the potential impact on children of custody litigation. ,i 65. Recommendation: Require all county departments under the jurisdiction of the Board of Supervisors to establish a written policy that all complaints be responded to within an appropriate time frame. 66. Recommendation: All such written policies shall include a review process to ensure that such policy for responding to complaints is adhered to. 67. Recommendation: Encourage all others in the system to establish a written policy for responding to complaints. 68. Recommendation: All such policies shall be posted in a public location in each department and in the appropriate courts. 24 69. Recommendation: Require all county departments under the jurisdiction of the Board of Supervisors to establish internal systems for assuring the safety of reporting such concerns. 70. Recommendation: Encourage those components of the child abuse system outside the control of the Board of Supervisors to establish such systems. i 71. Recommendation: Require all county departments under the jurisdiction of the Board of Supervisors ,Q prepare annual reports reflecting the numb d-o ztcome of complaints. Ft � A-v`7�,— c-(&&/T ��•m,� 72. Recommendation: Encourage those components of the child abuse system outside the control of the Board of Supervisors to prepare such reports. i 73. Recommendation: Such reports should be scrutinized by the Child Abuse Systems Review Committee. 74. Recommendation:All appropriate departments should be required to develop a process for formal case review. 75. Recommendation: Request the California Department of Social Services to develop a system of certification for CPS workers. 76. Recommendation: Require all appropriate county departments under the jurisdiction of the Board of Supervisors to develop written policies for handling grievances pertaining to an individual(s). These grievance policies shall be communicated to all clients at the beginning of each case. 77. Recommendation: Encourage all others in the system to establish a grievance policy for responding to complaints pertaining to an individual(s). 78. Recommendation: All clients instituting grievances shall be informed of the authority of any appropriate state agency/department to review cases. 25 JUN-05-1997 10:17 FROM PROBATION ADMINISTRATION TO CAO 11TH FLOOR P.01 Probation Department Contra rsrre„ceStaff +Douar+r s�a►i�oa►as�� AcWnWrafive Offices Costa so Dmqlas tee,Uft 201 County Mar**:r,CWNamia (510)3134180 ^L (510)313-4151 FAX . I To, Claude L Van Matter, ; . x: Mr. 6/5!97 Assistant County Administrator FrOM: ADirector subleft Follow-up on Recommendations Terry Mair, County Probation Officer of the Blue Ribbon Task Force can Child A hose Issues The Probation Department concurs with a majority of the recommendations and commends the task force for its work. There were several recommendations which need to be noted,however- R.ec+nrnmacnclaA #4: Probation peace officer staff are mandated reporters. There are approx W tely 220 mandated reporters cvVloyed by this Department. To annually provide this txabdi g it would be at a cost of at least$3,300 for the annual achtal training cost„not including the replacement staff costs for institutional employees. Both Probation.Counselors and Deputy Probation Officers receive training relative to their reporting respoasiliities in the State mandated core training they receive within the first year of employment. Itaopleameati ag thus recommendation for Probation staff who are waU aware of their legal respomsttWity appears costly and unnecessary. Rega:rdmg. 4==d%=#65,the Probation Department has an elective policy which mandates a protocol for response to complaints. The policy mandates that ffivestigations and conchm ion be completed within 30 days. Emmm odaft#7.0 speaks to a grievance policy. Ail juvenile residents of our moans are in£otmd upon intake ofthat facflity's grievance procedure as man ted by the Board of Corrections. The remainder of our cleans come to us from the courts(adult defendants)or police agencies. The client lies recourse through the court process to handle a grievance. This recommell:datiou is not practical£or this organization,nor does it appear necessary. It is difficult to estimate the cost,however,it would decrease efficiency. CP:ds cc: Terry Starr TIIC.Abux,61 TOTAL P.01 Request to Speak Form ( THREE (3) MINUTE LIMIT Complete this form and place it in the box near the speakers' rostrum before addressing the Board. Ivan: ."xxw —0 7 7� e Address: t �/ S 140 Yw 4 f)r- 1 am speaking for myself=or organization: wm of o--b— ioo CH7ONE: j 1 wish to speak on Agenda Item #� Date: My comments will be: general ✓for_s�gairist 1 wish to speak on the subject of _ 1 do not wish to speak but leave dw se conuomts for the Board to consider.