Loading...
HomeMy WebLinkAboutMINUTES - 06101997 - D4 D4 S E.. TO: , BOARD OF SliPERVISORS Contra I FROM: SCOTT TANDY, DIRECTOR f _ Costa 4 COMMUNITY SERVICES DEPARTMENT „u 'z ��• � :County DATE: JUNE 10, 1997 cosy--._ a coux _ SUBJECT: STATE AUDIT REVIEW OF COMMUNITY SERVICES BLOCK GRANT, EMERGENCY HOMELESS AND WEATHERIZATION PROGRAMS, 1994, 1995 AND 1996 SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION I. RECOMMENDATIONS 1. ACKNOWLEDGE receipt of the State Department of Community Services and Development certified letter dated June 2, 1997. 2 . ACKNOWLEDGE corrective actions to date in responding to both the program review and fiscal audit. 3 . DIRECT staff to review the State findings and recommendations and prepare a response. II. BACKGROUND The State Department of Community Services and Development recently conducted a fiscal audit of the department's contracts for Community Services Block Grant, Emergency Homeless and Weatheriza- tion programs for calendar years 1994, 1995 and 1996. The objective was to determine if the accounting system and internal controls utilized were adequate to safeguard funds and assure that contractual obligations were met. Two State audit staff members conducted the review between December 2, 1996, and February 14, 1997. This fiscal review followed a State programmatic review in August 1996 and independent review by KPMG Peat Marwick in November 1996. On June 3, 1997, we received the results of this review in draft form, including their findings and recommendations. The State expects a written response as to corrective actions taken on the recommendations. CONTINUED ON ATTACHMENT: YES SIGNATURE: RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE APPROVE OTHER SIGNATURE(S): ACTION OF BOARD ON June 10, 1997 APPROVED AS RECOMMENDED X OTHER i VOTE OF SUPERVISORS 1 HEREBY CERTIFY THAT THIS IS A TRUE X UNANIMOUS(ABSENT r"------- i AND CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. CC: Community Services Department ATTESTED June 10, 1997 Lloyd Madden, Human Resources Department PHIL BATCHELOR,CLERK OF THE BOARD OF SUP AND COUNTY ADMIN STRAT M382' '(10/88) BY Y PAGE 2, STATE AUDIT REVIEW, JUNE 10, 1997 Page 19 of the audit review contains a note that County management began taking actions to address the State's concerns while they were conducting their field work. Additional corrective actions have been taken and planning is underway to improve systems and procedures. Significant personnel changes have also occurred. . The total amount of disallowed costs contained in this review is $491,477. The Board of Supervisors has previously approved remittances to the State of $57,908 for unspent 1995 CSBG grant funds and $36, 347 for unsupportable claims charged to the Emergency Homeless Program in 1994 and 1995, leaving outstanding claims in the review of $397, 192 . Of the outstanding State claims every effort will be made to reduce the liability to the General Fund. However, in view of the conditions previously described in staff reports, the State program review and independent reports by the firm of KPMG Peat Marwick, the potentially contestable amount may be limited. Recommendations address the following issues: Separation of duties; accounting system not documented; employee time reporting; contract expenditures; contracting problems; various weatherization contract problems; various Community Services Block Grant contract problems; unauthorized subcontractors; questionable personnel services costs charged to CSD contracts ; public liability insurance; and travel costs. The 24-page audit and the specific findings and recommendations are attached. • _ 1 � f STATE OF CALIFORNIA-HEALTH AND WELFARE AGENCY PETE WILSON. Govemor 'DEPARTMENT OF COMMUNITY SERVICES AND DEVELOPMENT A Quality Management Department 700 North 10th Street, Room 258 a Sacramento, CA 95814 (916)322-2940 (916)327-3153(FAX) (916)327-6318(TDD) ecelve JUN 3 - 1997 COMMUNffY 'RN��N VICES �tMENT ADMJune 2 , 1997 CERTIFIED LETTER - RETURN RECEIPT REQUESTED Scott Tandy, Director Contra Costa County Community Services Department 1220 Morello Avenue, Suite 101 Martinez, CA 94553 SUBJECT; Review No. AR96-002 (DRAFT) Mr. Tandy: The audit staff of the Department of Community Services and Development (CSD) conducted a review of Contra Costa County Community Services Department (CCCCSD) during the period 12/2/96 to 2/14/97 . This review was conducted in accordance with Public Law 97-35, the California Government Code, and other laws and regulations as appropriate. The primary objective of our examination was to determine if the accounting system and internal controls utilized by the agency were adequate to safeguard the funds and to assure that contractual obligations were met . Our examination included a review of financial records and other documents, observation of procedures, testing of transactions, interviews with agency staff, and other tests as we determined to be necessary. The period covered by our testing varied depending upon the area of review and the type of transactions involved. Our review focused on: testing of current procedures; and, transactions completed during the 1994 , 1995, and 1996 calendar years . Preliminary findings and concerns were discussed with responsible agency staff during the review and at the exit conference . The following represents our findings and recommendations based on our review of CCCCSD. This report presents information Scott Tandy June 2, 1997 Page 2 on weaknesses which were noted during our review. Other issues, even though they are not material, are presented to aid management in improving controls . A. INTERNAL CONTROL ISSUES SEPARATION OF DUTIES The elements of a satisfactory system of internal accounting and administrative control include (but are not be limited to) : o A plan of organization that provides segregation of duties appropriate for proper safeguarding of assets . o A plan that limits access to assets to authorized personnel . o A system of authorization and record keeping procedures adequate to provide effective accounting control over assets, liabilities, revenues, and expenditures . Our review of CCCCSD' s internal control structure, especially in terms of separation of duties, disclosed weaknesses because of the small number of employees . Reasonable checks and balances are- key elements to an internal control structure . A control system designed with proper segregation of duties reduces the opportunities of allowing any one employee to be in a position to both perpetuate and conceal errors or irregularities in the normal course of his or her duties . Many functions, currently performed by individual employees, can be delegated to employees in other units to maintain proper segregation of duties . Currently, payroll checks are distributed by an employee performing other payroll functions . The Executive Secretary performs numerous functions including computing payroll, distributing payroll checks, and also maintaining the personnel/payroll files . The Accounting Supervisor performs numerous duties which are not compatible with proper internal controls . This employee prepares journal entries, prepares financial statements, reviews financial statements and trial balances, and prepares the monthly/quarterly reports to CSD. YI Scott Tandy June 2 , 1997 Page 3 Recommendations: 1 . Review the workflow and responsibilities of the Executive Secretary and the Accounting Supervisor, and provide for reasonable separation of duties . Consideration should be given to using employees from other units to provide for essential checks and balances . 2 . Comply with Contra Costa County (CCC) Administrative Bulletin 105 which establishes procedures for receiving, safeguarding, and reporting money received. ACCOUNTING SYSTEM NOT DOCUMENTED Proper internal controls should include an established system of practices to be followed in the performance of duties and functions . CCCCSD does not have an accounting system procedures manual documenting the agency' s accounting system. According to the agency, when an accounting issue arises, the agency refers to the County Auditor Controller' s Office Accounting Manual . This manual, however, does not reflect the accounting procedures used by CCCCSD. A related issue is the need for a, written policy and procedures manual documenting administrative policies and procedures currently used by CCCCSD.. This manual should provide uniform guidance for routine assignments and assure compliance with internal control procedures set forth by the agency. As new procedures and methods are developed and existing ones improved, the policies and procedures manual will need to be revised. Another related issue is the lack of written desk procedures documenting the duties performed by CCCCSD staff on a daily basis . This lack of written procedures could result in work not being adequately performed when employees are terminated _or are absent . Recommendations: 3 . Develop and implement an accounting system procedures manual . Another county department may already have a manual which may be emulated by CCCCSD. Scott Tandy June 2 , 1997 Page 4 4 . Ensure that a policy and procedures manual is developed, implemented, and subject to periodic, intensive review and modification. 5 . Document existing desk procedures and update, as needed. EMPLOYEE TIME REPORTING A--sampling of employee time sheets disclosed the following: o Expenditure reports were not always supported by time sheet records . o Accounting unit allocated costs which circumvented allocations made by employees on their time sheets . o Total payroll hours did not equal the hours shown on the time sheets . o Timesheets were not always complete or accurate. o Supervisors did not always sign off on time sheets . We also noted that costs claimed for accounting (hours) on Contract No. 96B-8003 Assurance 16 were based on the time worked by the weatherization crew, and not on the actual hours worked by the Accountant Supervisor. Additionally, we were informed by the Executive Secretary that the former Director did not complete time sheets . Her time was allocated to various contracts based on an undocumented method (40% charged to CSBG) . The Administrative Services Officer (ASO) stated that the former Director' s hours were charged based on the ASO' s charges (4001 to CSBG) since her duties closely followed the ASO' s duties . However, the ASO' s time allocation method was undocumented. Recommendations: 6 . Submit monthly/quarterly expenditures reports based on actual costs, including employee .time charges . 7 . Ensure time sheets are properly completed and signed/certified by both the employee and the supervisor. 8 . Document allocation methods used to charge time to various contracts . Cost allocations need to be updated routinely to ensure accuracy. Scott Tandy June 2, 1997 Page 5 CONTRACT EXPENDITURES Our review of contract expenditures reported to CSD disclosed the following: o Expenditures were charged to activities/line items that were not approved in the contract budget . o Charges by the County General Services Department (GSD) to CCCCSD were not routinely reviewed for accuracy and propriety. o Authorization was not always requested from funding sources to expend funds which required advance approval; such as out-of-state travel, subcontracting, etc . o Cost allocations policies and procedures were not documented, and allocation methods were not consistently applied. o Salaries and benefits of employees working on more than one program were charged to CSD contracts based upon allocations that did not reflect the actual work effort of the employee (s) . o Salaries and benefits of employees on administrative leave have been charged to CSD contracts . o Labor costs were charged under a "storage" line item for a number of contracts . (This appears to be a direct result of CCCCSD' s attempt at reducing administrative costs . ) o Funds earned from the sale of scrap/salvage weatherization materials which were bought with CSD weatherization contract funds were not closely monitored. Recommendations: 9 . Refrain from charging expenditures to unapproved contract line items . 10 . Review charges made by GSD for reasonableness and correctness . 11 . Do not claim personal services costs based on the budget or funds available . _ 12 . Require employees working on more than one program to maintain detailed time distribution records . As an alternative, CCCCSD may charge personal services costs based on an approved cost allocation plan. The methodology used to allocate salaries Scott Tandy June 2 , 1997 Page 6 and benefits must be documented, reasonable, and consistently applied. 13 . Review cost allocations (including personal services charges) for accuracy, propriety, and supporting documentation. [See Attachment Nos . 1 and 2 for cost allocation examples . ] 14 . Determine if charges made against CSD contracts are appropriateand amend the expenditure reports, as necessary. . This should include salaries and benefits of employees charged to CSD contracts while on administrative leave and unauthorized expenditures . 15 . Monitor funds earned from the sale of scrap/salvage - weatherization materials to ensure that the proceeds are used to offset the costs of the appropriate CSD contracts . CONTRACTING - GENERAL Our review of contracts revealed the following weaknesses : o Contracts were awarded without an open competitive bidding process (e .g. - Paradigm) . o Contracting procedures manual needs to be developed which documents all contracting policies and procedures . o Inadequate budget controls resulted in numerous budget line items and the total contract amounts being overexpended. See Attachment No. 3 for a list of CSD contracts which were overexpended by CCCCSD at 2/14/97 . Recommendations: 16 . Refrain from limiting the bidding process to only a limited number of bidders . Promote open and free competition. 17 . Implement budget controls to prevent deficit spending, i .e. , incurring obligations in excess of the total contract funds. or budget line items . 18 . Establish a mechanism to identify budgeted costs and actual costs, and keep a running balance of expenditures by line item and the total contract balance . Scott Tandy June 2 , 1997 Page 7 19 . Develop procedures to track and control budget line items, and report results to operating/program units on a monthly basis . 20 . Centralize the accounting staff at the Morello Administrative Office to maintain control of contract expenditures . Expenditure controls should be under the direction of the ASO and not under individual program managers . B. OTHER FINDINGS CONTRACT NO. 96B-8003 Federal regulations do not permit claims for reimbursement to be based on the contract budget or the availability of funds . We observed various problems during our review of Contract No. 96B-8003 "WX" , including the following: o Cost allocations were not consistently applied. For example, during 5/96, Marie Roberts ' salary and fringe benefits were charged at 25% to administration. Normally, only 10% is charged to administration for this employee. .Additionally, the Program Costs Pool which consisted of numerous charges (GSD charges, rent & leases, telephone, office expenses, etc . ) was allocated based on the contract budget ratios/percentages between intake, outreach, dwelling assessment, and storage . Costs should have been charged based on services or goods provided to each activity. o Building Occupancy Costs were claimed at loo to administration. The Accountant Supervisor was unable to support how the allocation was developed. o Weatherization Program labor costs (Jim McEvoy and Willie Ridgle) were charged to outreach (33 . 330) , dwelling assessment- (33 .33%) , and storage (33 . 330-o) . These costs were evenly allocated without regard to the actual time spent on each activity. Charges should have been based on services (labor time) provided to each activity. In addition, costs normally charged as "intake" costs were charged as "storage" costs to reduce total administrative costs (which is limited to 8% of the budget) . CCCCSD Scott Tandy June 2 , 1997 Page 8 claimed $10, 125 of WX intake labor costs as storage costs during the period 1/96 to 7/96 . o For the "Assurance 16" Program, we noted that accounting costs were charged to Contract No. 96B-8003 based on the hours worked by the weatherization crew. Accounting costs should have been based on the actual time the accounting staff actually worked on the program. Recommendations: 21 . Document cost allocation methodology. Cost allocations must be consistently applied. 22 . Remit $10, 125 in disallowed costs claimed as Weatherization Program storage costs . 23 . Charge labor costs based on the actual time employee (s) work on each program. CONTRACT NO. 96F-1333 The results of our .review of Contract No. 96F-1333 disclosed that personal services costs charged to the contract were improperly allocated. The three employees affected were Al Prince, Administrative Services Officer; Joan Sparks, Director; and, Janelle Millar, Executive Secretary. Al Prince ' s salary and benefits were not properly allocated during the months of 6/96 and 8/96 . Normally, his salary and benefits were charged at 401 to the above contract . However, during 6/96 and 8/96 , he was charged at 1006 to CSBG; without substantiating documentation. The total overcharge was 54, 588* . (* Includes an 8/8/96 adjustment to correct the 6/96 overcharge . No adjustment was made for 8/96 . ) [Note: Joan Sparks ' salary and benefits are discussed in the finding titled "Questionable Personal Services Costs Charged to CSD Contracts . "] Janelle Millar' s salary and benefits were charged 1006 to CSBG for 9/96 . Normally, her salary was allocated at 206 to CSBG. The overcharge for 9/96 was $3 , 942 . Scott Tandy June 2, 1997 Page 9 Additional findings related to personal services were also noted. The Personnel Activity Report (PAR) was not utilized by all employees working on more than one program. The PAR is used by CCCCSD to record time distribution for employees who worked on more than one program. Employees allocating time between different programs need to document their time worked on each program or have an approved cost allocation plan. We also noted that supervisors did not always sign-off on staff time sheets . Recommendations: 24 . Ensure proper salary allocations are made prior to reporting monthly/quarterly reports to CSD. 25 . Refund $8, 530 for overclaimed costs, identified above, to CSD. 26 . Require all employees who work on more than one program to maintain time distribution records . 27 . Ensure all supervisors review and sign-off/certify all time sheets . This should be done before distributing the payroll checks . CONTRACT NO. 95BD-7013 Weatherization program materials are kept in a warehouse which is leased from Contra Costa County at a rate of $2 , 550 per month, during 1995 . Our review of these charges disclosed that the CCC General Services Department billed CCCCSD twice for the month of 7/95 . These costs were charged to Contract No. 95BD- 7013 ECIP ($1, 530) and WX ($1, 020) . Recommendation: 28 . Remit $2, 550 to CSD for duplicate charges claimed under Contract No. 95BD-7013 ECIP ($1, 530) and WX ($1, 020) . CONTRACT NO. 95C-8012 We identified problems with labor costs (salaries and benefits) charged to Contract No. 95C-8012 . 20% of the labor costs for Jim McEvoy and Willis Ridgle were charged as "storage" P4 Scott Tandy June 2 , 1997 Page 10 costs . The other 800-o was charged to outreach (200) , intake (200) , client education (20%) , and assessment (200-.) . We also noted that 10% of Marie Roberts ' and Sharon Sydney' s salaries and benefits were arbitrarily charged as administrative costs . The costs appear to have been charged as administrative costs based on the budget or the availability of funds . Recommendations:_ 29 . Determine if the method used to allocate labor costs charged were properly allocated as administrative costs . 30 . Do not claim administrative costs based on the availability of funds or the budget . CONTRACT NOS. 94J-9808 AND 95J-1008 $24, 598 and $11, 749 were charged to Contract Nos . 94J-9808 and 95J-1008 , respectively, without adequate supporting documentation. According to the Accountant Supervisor, the former CCCCSD Director had instructed him to report that all funds for the contract (94J-9808 : $24, 598) had been expended even though no documented expenditures were made against the contract . A 11/8/96 memo from the Accountant Supervisor to the current CCCCSD Director recommended that $24, 598 be returned to the State due to the lack of documentation to support the expenditures claimed for Contract No. 94J-9808 . A field review by the CSD Program Monitor also disclosed that no expenditures were made against Emergency Homeless Program (EHP) activities . The Accountant Supervisor also indicated that the $11, 749 in reported costs against Contract No. 95J-1008 was based on the budgeted amount and not on actual expenditures . The Program Manager, however, stated that work was performed against the contract; but, CCCCSD did not have substantiating documentation to support the amount claimed. In 1/97, CCCCSD asked CSD to bill the agency for the above disallowances . CSD invoiced the agency on 1/27/97 for $24, 598 (Invoice No. 11595) and $11, 749 (Invoice No. 11596) for Contract Nos. 94J-9808 and 95J-1008 , respectively. Scott Tandy June 2, 1997 Page 11 Recommendations : 31 . Remit $36,347 for unsupported costs charged to Contract Nos . 94J-9808 ($24 , 598) and 95J-1008 ($11, 749) . (Note : On 5/30/97, CSD received payment of $36 , 347 from CCCCSD. ) 32 . Implement controls to verify that only actual/allowable expenditures are charged against CSD contracts . CONTRACT NO. 94C-7012 Our review of Contract No. 94C-7012 disclosed the following discrepancies : 0 100 of Marie Roberts ' and Sharon Sydney' s salaries and benefits were arbitrarily charged as administrative costs based on the budget or funds available. The contract limits administrative charges to 80 . o Program Costs Pool was allocated between outreach, intake, client education, assessment, and storage based on funds available . This allocation appears to be based on the budget or available funds . o Jim McEvoy and Willis Ridgle ' s salaries and benefits were allocated evenly between outreach (250) , intake (25a) , education (250) , and assessment (250) . There was no evidence that each worker actually spent 250 of his time on each type of service . o Miscellaneous Port Chicago building costs were allocated arbitrarily between the ECIP (400-.) and WX (600) programs . Recommendations: 33 . Document the methodology use to allocate above costs . 34 . Submit the results (of the allocation study) to CSD for review and comment . UNAUTHORIZED SUBCONTRACTORS During our analysis of subcontractors, we noted that three subcontractors were unauthorized to perform work on CSD Scott Tandy June 2, 1997 Page 12 contracts . These subcontractors were Pittsburg Preschool Coordinating Council, Paradigm Innovations, and Family and Community Services . A discussion of each subcontractor follows : Pittsburg Preschool Coordinating Council: CCCCSD was unable to find documentation supporting the approval of Pittsburg Preschool Coordinating Council (PPCC) by CSD as--a subcontractor on Contract No. 94F-1173 . Subcontract funds were to be used for funding child care services rendered in 1994 as part of the County' s Head Start Family Day Care Research and Demonstration Project . Prior to using CSBG funds, CCCCSD tried to obtain funding from other sources, including Head Start . All other sources refused to fund the project . According to the CSD Field Operations Unit, a subcontractor is authorized to perform work on a CSD contractor if the agency was listed on the original contract or if the subcontractor was added to the contract through a contract amendment . Our review disclosed that PPCC was paid $40, 000 for (unauthorized) work performed on the above contract . CCCCSD also did not perform a contractor evaluation of PPCC even though the independent auditor cited material findings in the single agency-wide audit report for the FYE 6/30/94 . The findings included a going concern statement, significant operating losses, material reportable conditions, and material instances of noncompliance with various program requirements . Furthermore, PPCC reported $2. 292 in audit costs for Subcontract No. FCC94-20-01; but, no payment was ever made to the CPA firm. In addition, CCCCSD did not make a request to the CCC Board of Supervisors for approval of CSD Contract No. 94F-1173 until 5/4/94 . The contract term had ended on 4/30/94 . PPCC claimed costs based on the budget rather than at actual costs, as required by the contract . The $40, 000 contract was divided by 4 months and claimed at $10 , 000 per month. Paradigm Innovations : CCCCSD entered into two subcontracts with Paradigm Innovations (PI) to provide consultation regarding the acquisition of Balboa School as a Head Start Child Care Center Scott Tandy June 2 , 1997 Page 13 and for the preparation of grant proposals to secure funding. These subcontracts were not approved by CSD on Contract Nos . 95F- 1207 and 96F-1173 . In addition, the above activities were not approved in the 1995-96 Community Action Plan. $23 , 865 was paid by CCCCSD to PI on Contract Nos . 95F-1207 ($4, 995) and 96F-1333 ($18, 870) . [Note : The agency has made adjustments of <$4, 335> and <$3, 285> to Contract No. 96F-1333 . 1 PI was considered by CCCCSD as a sole source contractor_. Therefore, the above contracts for services were awarded without an open-competitive process . Additionally, the agency failed to document PI as a sole source contractor. Family and Community Services: Family and Community Services (FCS) was not an approved subcontractor on Contract No. 95F-1207 . CCCCSD paid FCS $4, 828 for services performed on the above subcontract . Recommendations: 35 . Disallow $61, 073 in unapproved subcontractor costs claimed for Pittsburg Preschool Coordinating Council ($40, 000) , Paradigm Innovations ($16 , 245) , and Family and Community Services ($4 , 828) . 36 . Ensure that all future subcontractors are approved by CSD before payment is made using CSD funds . 37 . Implement controls to verify that expenditures are not charged against contracts unless allowable under the contract terms . 38 . Monitor subcontractors on a routine basis to ensure that they are meeting the performance standards set by the subcontract . Subcontractors who do not meet minimum standards should not be reimbursed for expenditures made and/or not be funded in the following period. 39 . Perform a contractor evaluation of all subcontractors to provide assurance that the services provided were consistent with the priorities and objectives of the subcontract, benefited the agency, and a report was received in a timely manner. Scott Tandy June 2 , 1997 Page 14 40 . Provide documentation to substantiate sole source contractors . Policies for sole source subcontractors should be established. QUESTIONABLE PERSONAL SERVICES COSTS CHARGED TO CSD CONTRACTS During our review of personal services, we noted that salaries and benefits of a number of employees were inappropriately charged to CSD contracts . The employees involved were Joan Sparks, Darnell Turner, James McEvoy, Sharon Sydney, Ron Fray, and Bettye Jones . A discussion of each employee follows : Joan Sparks: Joan Sparks, (former) Director, was on paid administrative ...leave .from CCCCSD during the period of 4/96 to 12/96 . The agency charged approximately 400 of Ms . Sparks ' salary and benefits ($47, 876) during the above period to CSD Contract No. 96F-1333 . Since the contract derived no benefit while this employee was on extended leave, all salary and benefits claimed for this employee for the above period are disallowed. CCCCSD has undertaken corrective action by adjusting the amount already claimed for this employee for the period 7/96 to 12/96 (by an unspecified amount) . However, an additional adjustment is also needed for the period 4/96 to 6/96 . According to the agency, adjustments have not been made for the period 4/96 to 6/96 since it affects the prior fiscal year (FYE 6/30/96) . CCCCSD is waiting for the adjusting figures, from the independent auditor, before proceeding. Darnell Turner: . Darnell Turner, CSBG Program Coordinator, worked on numerous contracts/programs during 1995 and 1996 but only charged the CSBG contracts for his time . Unless CCCCSD -can substantiate costs - claimed for Darnell Turner, CSD will disallow $81, 941 for Darnell Turner' s salary and benefits . ($30, 258 was charged to Contract No. 95F-1207 for the period 3/95 to 12/95 ; and, $51, 683 was charged to Contract No. 96F-1333 for the period 1/96 - 12/96+ . ) Scott Tandy June 2, 1997 Page 15 Below is a listing of contracts/programs on which Darnell Turner worked: CSBG 11/92 - Current LIHEAP WX/DOE 3/95 - Current EHP 9/95 - Current Head Start 10/95 - 6/96 ECIP 9/96 - 11/96 James McEvoy: James McEvoy, Lead, Assessment Specialist, was on administrative leave from 2/95 to 6/96 . Yet his salary and benefits were still being charged to CSD contracts . $7, 290 was charged to Contract No. 95BD-7013 WX and $4, 935 was charged to Contract No. 95C-8012 . Sharon Sydney: Although Sharon Sydney, Housing and Energy Division Manager, was on administrative leave for the period 2/95 to 8/95, the agency still charged her salary and fringe benefits to the CSD contracts . $17, 926 was charged to Contract No. 95BD-7013 WX ($7, 556) and ECIP ($10, 370) ; and, $3 , 821 was charged to Contract No. 95C-8012 . Ron Fray: Ron Fray, EOP Specialist I, worked for the Housing and Energy Division (weatherization program) during the periods of 4/95 to 12/95 and 1/96 to 9/96 . All of Mr. Fray' s salary and benefits were charged to CSBG contracts . During this period, $37 , 823 was charged to Contract No. 95F-1207 (4/95 - 12/95) and $39, 585 was charged to Contract No. 96F-1333 (1/96 - 9/96) . Bettye Jones: Bettye Jones, EOP Specialist II, only worked for the Housing and Energy Division ECIP/Assurance 16 Programs; but, her salary and benefits were charged to the CSBG Program for the periods of 4/95 to 12/95 and 1/96 to 9/96 (plus an 11/96 lumpsum retro- payment for 7/96 - 9/96) . CCCCSD charged $30, 195 to Contract No. 95F-1207 and $6, 940 [$28 , 364 less an adjustment of $21, 4241 Scott Tandy ' June 2, 1997 Page 16 to Contract No. 96F-1333 . Recommendations: 41 . Ensure that all funds charged ($47, 876) to Contract No. 96F-1333 for Joan Spark' s salary and benefits for the period of 4/96 to 12/96 are either repaid to CSD or adjusted out of the final contract close-out report . 42 . Remit to CSD, $81, 941 in disallowed costs claimed for Darnell Turner under Contract Nos . 95F-1207 ($30, 258) and 96F- 1333 ($51, 683) ; OR, CCCCSD must substantiate the salary and benefits claimed based upon allocations that represent this employee ' s actual level of effort for work performed on the above contracts . 43 . Use time distribution records to document/record employees working on more than one program. 44 . Disallow $12, 225 in costs claimed for James McEvoy under Contract Nos . 95BD-7013 ($7, 290) and 95C-8012 ($4 , 935) . 45 . Disallow $21,747 in costs claimed for Sharon Sydney under Contract Nos . 95BD-7013 ($17, 926) and 95C-8012 ($3 , 821) . 46 . Disallow $77,408 in costs claimed for Ron Fray under Contract Nos . 95F-1207 ($37, 823) and 96F-1333 ($39, 585) . 47 . Disallow $37, 135 in costs claimed for Bettye Jones under Contract Nos . 95F-1207 ($30, 195) and 96F-1333 ($6 , 940) . 48 . If CCCCSD disagrees with. the above personal services -.disallowances, the agency must research and provide documentation which substantiates the proper charges/allocations made against . each CSD contracts and submit the detailed results to CSD for review and evaluation. PUBLIC LIABILITY INSURANCE Our review of expenditures reported to CSD under Contract No . 96C-9003 revealed that CCCCSD claimed $2 , 515 as ".Public Liability Insurance" costs for the month of 9/96 . This was, in reality, liability claims against Contra Costa County for the Yl Scott Tandy June 2 , 1997 Page 17 period 7/1/86 through 6/30/93 . The amount shown above represents CCCCSD' s share of the County' s liability claims that was prorated and charged against the DOE contract . A further review of the Expenditure Detail Report for the period 7/12/96 to 12/31/96 showed that $11, 584 was charged to Contract No. 96B-8003 under the category of "Community Services Liability Loss" . Also, $1, 920 was being charged to Contract No. 96F-1333 as "Community Services Liability Loss" . (Note : The above charges were not public liability insurance costs/premiums and are therefore unallowable. Contra Costa County being "self-insured" does not make periodic insurance premium payments . The budget line item "Public Liability Insurance" was budgeted as $-0- under Contract No. 96C-9003 . ) Recommendation: 49 . Remit $16, 019 to CSD for costs claimed as public liability insurance and disallowed under Contract Nos . 96C-9003 ($2 , 515) , 96B-8003 ($11, 584) , and 96F-1333 ($1, 920) . (Note : An adjustment to Contract Nos . 96B-8003 and 96F-1333 may already have been made for the above expenditures by the Accountant Supervisor. ) TRAVEL COSTS Our review of the 1994 , 1995, and 1996 Employee Travel Demands disclosed material weaknesses in the internal controls .-for travel costs . Our examination included a review of files located in the CCCCSD accounting office and interviews with employees regarding their travel demands . During our review, we noted that meals were claimed for local area travel . Meals were also claimed at rates that exceeded the State rates. Contra Costa County policies (Administrative Bulletin Nos . 9 . 8 and 11 .4) differed from State travel policies and procedures for authorized expenses, expense reimbursement, and travel of County employees, board members, and advisory commissioners . County regulations do not permit reimbursement for meals of supervisors/managers when travel is within county lines . Scott Tandy June 2, 1997 Page 18 Our tests of Employee Travel Demands disclosed the following discrepancies : o Staff meetings were held 'at local restaurants and the meals were charged to both State and Federal contracts . o Refreshments during other staff meetings were charged to CSD .contracts after being rejected by the County Auditor Controller' s Office for reimbursement . (When the term "refreshments" was removed from the travel claim, the claim was resubmitted, approved, and charged to CSD. ) o CSBG Program Coordinator claimed 3 lunches in 1 day and 2 lunches per day for 3 other days during 9/94 . o $35 was claimed for a NAACP banquet by the CSBG Program Coordinator. -o CCCCSD charged out-of-state travel expenses to CSD contracts without prior written approval from CSD. (Note : CSD contracts require prior written authorization for out-of- state travel unless specifically identified in the contract budget . Listing the name of a conference in the contract budget does not categorize a conference as out-of-state . ) Travel rates were claimed at higher rates than allowed by the State . The State rates are : Lodging $79 . 00 with receipt + tax Breakfast $ 5 . 50 Lunch $ 9 . 50 Dinner $17 . 00 Incidentals $ 5 . 00 Mileage $ 0 . 24/mile or up to $0 . 30/mile with certification Our test sample disclosed that CCCCSD claimed lodging at up to $98 . 61/night and meals up .to $55 . 20/day. These figures are in excess of State rate maximums of $79 . 00/night and $32 . 00/day. Mileage was claimed at $0 . 30/mile without certification. [See Attachment No. . 4 for the Summary Of Out-Of-State Travel (1/94 - 12/96) . ] Scott Tandy June 2 , 1997 Page 19 Recommendations: 50 . Remit $20, 563 to CSD for the disallowed amounts claimed as out-of-state travel on Contract Nos . 94F-1107 ($11, 923) , 95F- 1207 ($6, 772) , and 96F-1333 ($1, 868) . . 51 . Refrain from charging expenditures for unapproved .line items . 52 . Develop and implement formal travel policies and guidelines that are in accordance with State and Federal travel regulations . 53 . Implement controls to assure conformance with existing rules, regulations, and procedures . CONTRACT NO. 95F-1207 The balance remaining on the above contract has been repaid by CCCCSD. We received a check from the agency in the amount of $57, 908 on 2/21/97 for CSD Invoice No. 11582 . Please submit a written response within thirty (30) days of this notice as to corrective actions taken on the recommendations in the report . The implementation of the recommendations presented in this report will assist CCCCSD in improving controls in the areas identified. A copy of this report has been submitted to CSD management for their review. It should be noted that when advised of areas for improvement during our fieldwork, CCCCSD' s management began taking actions to address our concerns . While we could not test the effectiveness of the actions prior to the completion of our fieldwork, we were pleased with CCCCSD' s commitment to improving its internal controls . This provides an indication of management ' s significant commitment to improving operational policies, procedures, and controls . Scott Tandy June 2, 1997 Page 20 We would like to extend our appreciation for the cooperation and courtesy extended during the review. If additional information is needed, please contact me at (916) 323-8683 . Sincerely, (° (V, U Wayman Yee, M.B.A. , C.G.F.M. Management Auditor Audit Services Unit Attachments (4) CC : Al Prince, Administrative Services Officer 0472302 Attachment No. 1 EXAMPLES: INDIRECT COST ALLOCATION STATISTICAL BASES Indirect Cost Item Example Statistical Basis Accounting and Auditing Ratio of cost center direct cost to total direct cost Administrative Salaries Ratio of cost center direct salaries to total direct salaries (exclusive of administrative salaries). Data Processing Ratio of cost center units of service to total units of service. Depreciation - Building Ratio of cost center square footage to total building square footage. Dietary Ratio of cost center meals served to total meals served. Legal Ratio of cost center direct cost to total direct costs. Payroll Ratio of cost center assigned employees to total employees. Rent Ratio of cost center building square footage to total building square footage. Supplies Ratio of cost center purchase orders to total purchase orders. 0472302c Attachment No.2 EXAMPLES OF BASES USED FOR COST DISTRIBUTION Type of Service Suggested Basis for Allocation Accounting Number of transactions processed. Auditing Direct audit hours. Budgeting Direct hours of identifiable services of employees of central budget. Building lease management Number of leases. Data processing System usage. Disbursing service Number of checks or warrants issued. Employees retirement Number of employees contributing. system administration Insurance management service Dollar value of insurance premiums. Legal services Direct hours. Mail and messenger Number of documents handled or service employees served. Motor pool costs including Miles driven and/or days used. automotive management Office machines and equipment Direct hours. maintenance repairs Office space use and related Sq. ft. of space occupied. costs (heat, lights,janitor service, etc.) Organization and management services Number of employees. Payroll services Number of employees. Personnel administration Number of employees. Printing and reproduction Direct hours,job basis, pages printed, etc. Procurement service Number of transactions processed. Local telephone Number of telephone instruments. Health services Number of employees. Fidelity bonding program Employees subject to bond or penalty amounts. 0472302d �i Attachment No. 3 SUMMARY INFORMATION ON CSD CONTRACTS AS OF 2/14/97 Contract Amount Percent Line Items Number Over Expended Expended Over Expended 94BD-6013 E $ 5, 767 1020-o 4 94BD-6013 WX $ 39, 009 1120 7 94C-7012 $ 578 1010 7 94F-1107 $ 13 , 815 1030 8 94F-1173 $ -0- 1000 0 94J-9808 Expenditure Information Not Available 95BD-7013 E $ 22, 162 1089. 8 95BD-7013 WX $ 16, 751 1110 11 95C-8012 $ 45, 156 1570 15 95F-1207 $ -0- 850 . 6 95J-1008 Expenditure Information Not Available 96B-8003 WX $ 8, 772 1050 11 96B-8003 A16 $ -0- 676 4 96C-9003 $ 45, 145 .30306 16 96F-1333 $ -0- 860 12 RECAP: A. Contract budget line items were overexpended due to a lack of budgetary controls . B.. Monthly/Quarterly reports submitted to CSD did not always reflect actual costs . On numerous occasions, these reports were later adjusted to reflect actual costs . However, in a number of cases, no adjustment was made . C. Total contracts were overexpended leading to a deficit balance and forcing Contra Costa County to use its General Fund to cover excess expenditures . 0472302a r 1 i Attachment No.4 C472302n SUMMARY OF OUT-OF-STATE TRAVEL (1/94 - 12/96) TRAVEL DATES EMPLOYEE DESTINATION EXPENSES Contract No. 94F-1107 3/15 - 3/20/94 D.Turner Washington DC $ 1,660.14 3/15 - 3/20/94 H.Collins Washington DC $ 1,571.66 4/09 - 4/14/94 J. Sparks Washington DC $ 1,567.57 5/11 - 5/14/94 J. Sparks Salt Lake, UT $ 632.71 6/08 - 6/12/94 J.Sparks Phoenix, AZ $ 45.00 6/21 - 6/25/94 J. Sparks Sparks,NV $ 1,019.69 D.Turner R. Fray 7/24 - 7/31/94 D.Turner Washington DC $ 1,663.25 9/19 - 9/25/94 H.Collins New Orleans, LA $ 1,305.97 9/19 - 9/25/94 D.Turner New Orleans, LA $ 1,259.51 9/25 - 9/30/94 J.Sparks Scottsdale, AZ $ 1,197.22 Subtotal: $11,922.72 Contract No. 95F-1207 3/14 - 3/19/95 H.Collins Washington DC $ 1,358.20 3/14 - 3/19/95 D.Turner Washington DC $ 1,521.75 5/21 - 5/25/95 D.Turner Syracuse,NY $ 1,475.00 9/04 - 9/10/95 J.Sparks Boston, MA $ 695.00 9/04 - 9/10/95 H.Collins Boston, MA $ 1,315.40 11/27 - 12/3/95 W.Davisson Washington DC $ 406.21 Subtotal: $ 6,771.56 Contract No. 96F-1333 3/23 - 3/29/96 W.Davisson Washington DC $1,868.20 Subtotal: $ 1,868.20 TOTAL: $20,562.48