HomeMy WebLinkAboutMINUTES - 05061997 - C65 POSITION ADJUSTMENT REQUEST . {/ W N0. )�
DAT
Department No./ COPERS
Department HEALS SERVICES/CCHP Budget Unit No. 0860 Org No. 6125 Agency No. 54
Act i on Requested Establ%di class of ImaAive Mrectrr. moria Cbsm Health Plan-fkwt at salary raw
C5-2544 ( 779-7 C25)• pn1a2g&i nambe t Rei sai) and pqgti= -A-M 5 Haim Plan rtwi Jer Aeras'
Elarpt to the new class; abarbn class of Halth Plan Proposed Ef f ective ate:
Provider Affairs fit. ue r-r
'Classification Questionnaire attached: Yes39 No ❑ Job Specification attached --J t,,,
_n '
,.Cost is within Department's budget: Yes No ❑ rn
Total One-Time Costs (non-salary) associated with request: $ 0
Estimated total cost adjustment (salary/benefits/one time:
' Total annual cost $6,912.00 Net County Cost $ 0
Total this FY $2,304.00 N.C.C. this FY $ 0
SOURCE OF FUNDING TO OFFSET ADJUSTMENT Member fees
.a=T
Departrneat must Inttlate necessary adjustment and submit to CAO. Q► -'
r
Use addftlonal sheet for further explanations or comment& —
ROM L. WOW, OFFICER
orDepartment ea
REVIEWED BY CAO AND RELEASED TO HUMAN RESOURCESP RTMENT
ep y o y minis Date
HUMAN RESOURCES DEPARTMENT RECOMMENDATION DATE -7
-Establish the class of Deputy Executive Director, Contra Costa Health Plan-Exempt, Salary
Level C5 2544 ($5779-7025) and add one Position; cancel Health Plan Provider Affairs
Manager-Exempt position #54-2475 Salary Level C5 2405 ($5030-6114) and abandon the class.
Amend Resolutlon 71117 establishing poeftlons and resoiudons allooatlng dams to Baslo F"mpt salary sohedule as described above.
Effective: ❑ Da following Board Action.
3 (Date) rY�oA'k" a
or ireltor4t Hdman Resources
COUNTY ADMINISTRATOR RECOMMENDATION - DATE:
Approve Recommendation of Director of Human Resources
Disapprove Recommendation of Director of Human Resources
0 Other:
or) Cbunty Administrator
BOARD OF SUPERVISORS�TION: Phil B tchel , Clerk, of the Board of Supervisors
Adjustment APPROVED DISAPPROVED 0 and C y Administrator
DATE: 7 BY: a
APPROVAL OF THIS A7D`JU—STM'ENT CONSTITUTES A PERSONNEL/SALARY RESOLUTION AMENDMENT
POSITION ADJUSTMENT ACTION TO BE COMPLETED BY HUMAN RESOURCES DEPARTMENT FOLLOWING BOARD ACTION
4djust classes)/position(s) as follows:
'300 W77 Rev W1195
Health Services Department
Personnel Services
OFFICE OF THE DIRECTOR
Administrative Offices
Ot = : :S 597 Center Avenue,Suite 260
Martinez.California 94553-2658
+ O (510)313-6600
COSTA COU1`t�.�
February 4, 1997
TO: Sara Hoffman
Senior Deputy County A istrator
FROM: Roger L. Wong
Personnel Officer
SUBJECT: Reclassification of Position #02475 Currently Allocated
to the Classification of Health Plan Provider
Affairs Manager - Exempt
SCOPE OF REQUEST
The Health Services Department requests the reclassification of
the position currently held by Richard Harrison (Position #02475) .
Currently, Mr. Harrison is classified as a Health Plan Provider
Affairs Manager - Exempt. This transaction would cause the
creation of a new classification of Deputy Executive Director,
Contra Costa Health Plan - Exempt, reclassification of the
position held by Mr. Harrison into the new Deputy Director
classification, and the deletion of the Health Plan Provider
Affairs Manager classification. These personnel actions are
necessary in order to classify Mr. Harrison' s position properly
and to compensate him for the nature of the services he is
required to perform.
RATIONALE IN SUPPORT OF RECLASSXFICATION REQUEST
Mr. Harrison has been performing the duties of the Health Plan
Provider Affairs Manager-Exempt position since October 1986, when
the classification was created. At that time, he was responsible
only for the management of the Health Plan' s Provider Relations
and Member Services functions. Since that time, however, the
responsibilities of his position have greatly broadened to the
point where the classification in which he is currently allocated
no longer adequately describes his responsibilities.
In addition to the original responsibilities assigned to the
position which were confined to provider relations and member
A410 (12/90)
Reclassification of Position #02475
February 4, 1997
Page 2 of 6
services, Mr. Harrison has been assigned responsibility for the
Health Plan's general administrative activities including
contracts and personnel administration, line management of the
Finance and Business Services Sections, and management of the
administrative functions in the Advice Nurse and Coordinated Care
Management Units. He is also responsible for managing and
coordinating the operational reviews regularly conducted by the
various regulatory agencies and, in general, for maintaining the
Health Plan' s relationships with those agencies. His
responsibilities have also involved producing or assisting in
producing sections of the detail design application for the Local
Initiative and is responsible for coordinating the Health Plan's
efforts to complete the application process.
Perhaps most importantly, Mr. Harrison also functions as the
Deputy Executive Director of the Health Plan in respect to
authority and responsibility in the operation of the Contra Costa
Health Plan. Enclosed is an organizational chart for the Health
Plan. The chart depicts the responsibilities of the position as
clearly greater in functional span than other managers in the
division. As will be discussed later in this memorandum, positions
such as Mr. Harrison' s in the Health Maintenance Organizations are
referred to alternately as Deputy Executive Director or Chief
Operating Officer. He chairs the ongoing Operations Council
meetings of the Health Plan Management Staff, acts as Chief of
Staff consulting regularly with other Health Plan senior managers,
and serves as the Acting Director in the absence of the Executive
Director, Contra Costa Health Plan.
The accretion of Mr. Harrison's responsibilities are to a great
extent occasioned by the growth the Contra Costa Health Plan since
its inception. While the Plan began with a membership count of
10, 000 and a budget of $19 million, it has now grown to an over-
expanding business of 25, 000 health insurance members and a budget
of $55 million. This is a business which competes with other
health insurance carriers such as Kaiser, HealthNet, Lifeguard and
Blue Cross. Due to its size and growing complexity, it has become
necessary that Mr. Harrison assume duties normally assigned to a
Deputy Director. The attached classification questionnaire
describes the duties that Mr. Harrison is presently performing in
his expanded assignment. In addition, I have attached a draft
classification specification for the proposed classification of
Deputy Executive Director, CCHP.
SALARY REC000MTION
Department administration and the Health Services Personnel
Division recommend that the proposed classification of Deputy
Reclassification of Position #02475
February 4, 1997
Page 3 of 6
Executive Director, CCHP be compensated at a salary range of
$5,779 to $7, 025. This represents a 15% increase from the current
salary range of the Health Plan Provider Affairs Manager - Exempt
which is currently compensated at $5,030 to $6, 114 . We feel that
a 15% differential is necessary to compensate the higher level
responsibilities assigned to the proposed Deputy Executive
Director classification as compared with the responsibilities
described in the current Health. Plan Provider Affairs Manager
classification.
Normative Analysis
The Contra Costa Health Plan is clearly a business enterprise with
competitors in private industry. The health care insurance
industry is among the most dynamic sectors of the economy. As
such, there exists severe competition for health insurance
executives. It is critical that the department maintain
competitiveness with other health plans and that our salaries are
competitive to the extent possible. While it may be argued that
most other public employees have private industry counter-part
positions with which to compare, classifications in the Contra
County Health Plan clearly have the additional enterprise
incentive with which to contend. The following survey information
was extracted from a report compiled by a private industry salary
survey firm. Within the private sector, salary data is considered
confidential information in order to guard against the
proselytizing of employees. Therefore, the data is reflected in
averages rather than by health care organization.
NONNN
Under 25, 000 $114, 865
25 to 50, 000 $127, 303
50 to 100, 000 $134, 624
101 to 200, 000 $175, 722
Over 200, 000 I $234, 554
With over 25, 000 members, the Contra Costa Health Plan fits
in the 25, 000 to 50, 000 bracket.
Reclassification of Position #0247.5
February 4, 1997
Page 4 of 6
Local $129,280
Regional $177, 651
National $272, 773
As the Contra Costa Health Plan is local in geographical scope,
the appropriate comparison should be with the local bracket.
x"akz� ;, aas t '�a'" ° '* x '+�_-r e-.20--l-l"PM -
�" .w.,.a�^ �. Ta�'.. ? ,��' �.�
S f. r.- `t'➢.,*Y.�w -, �7s.ak,:.�� a ^ '+:f x;x i.c,.,a:+& �sa, s: . ar.,.0 �.a.m.Hw, i,3'•udb` `sx�_-�kC,Xs "u,_a. ..�,.. a...�3.
Northeast $181, 614
South/Southeast $168, 163
Midwest $136, 871
Mountain $175, 487
Farwest $168, 587
The Contra Costa Health Plan would most closely be characterized
as being within the Farwest area.
8s
x t�E GE AIAY. BYM(
.air,. � ;aa '3,ktm<
Staff $159, 702
Group $141, 905
I.P.A. $152, 164
Network $178, 067
Mixed $182, 862
While the Contra Costa Health Plan began as a staff model health
maintenance organization, it has evolved into a network model.
Reclassification of Position #02475
February 4, 1997
Page 5 of 6
The above survey data is based on a survey of comparable positions
in other Health Maintenance Organizations. Comparability was
established in that the survey data compared only Deputy Executive
Director positions which are characterized as providing assistance
to a Executive Director of a Health Maintenance Organization and
overseeing operative components of major departments. Within the
Health Plan, Mr. Harrison's position is known alternately as the
Deputy Director or the Chief Operating Officer.
It is acknowledged that the county cannot compete with these
salaries given our internal salary structure. This normative
external salary data, however, illustrates the . need to provide
every possible credit to salary consideration for the proposed
classification under review.
Internal Ratio-Comparative Analysis
A comparison with the only other Executive Director/Assistant
Executive Director classification series percentage relationship
in the Health Services Department indicates that the recommended
salary range is appropriate:
� . � �hk* �arw§ kl
t yam§a §k $x
County Hospital Executive (Flat Rate) $10, 301
Director - Exempt
Associate Hospital Executive $6, 342 - $7, 709
Director
Percentage Differential 33%
Executive Director
Contra Costa Health Plan $5, 727 - $9, 156
Exempt
Deputy Executive Director
Contra Costa Health Plan $5, 779 - $7, 025
Exempt
Percentage ifferen. : 30g
The above display illustrates the logic of the recommended salary
range.
Reclassification of Position #02475
February 4, 1997
Page 6 of 6
CONCLUSION
The reclassification of this position will provide both a more
appropriate classification to describe the duties of this position
in addition to providing fair compensation for a critical position
for this exempt-status classification. Enclosed is a
classification questionnaire as completed by Mr. Harrison in
addition to a proposed class specification. It is significant to
note that this position is one of the few in the department not at
the division manager level which has been assigned exempt status.
This is a pivotal position which is crucial to the success of
Contra Costa Health Plan. With the commencement of the Local
Initiative, it would be most appropriate that this position be
properly classified.
Enclosures
cc: Milt Camhi
Larry Fugazi
Pat Godley
Jim Miller
r
st Machines or Equipment Operated as Port of Job:
psimote the name and title of the person who supervises position
ifton S. Camhi, Executive Director, Contra Costa Health Plan
al the names of employees supervised. It a whole uni is supervised simply name the unit and state • number of employees,
usiness Services Unit, 13. . . Finance Unit, 1 . . . Darlene Koch, Business Services Manager
lember Services Unit 3 Elizabeth Bradshaw,viAc. Tech. , Judi l,ouro, -
rovider Relations. '1 Member Services Manager, S. Penfold, Secretary.
public contacts are required either in person or by phone, state with whom,and in general, for what purposes:
fr Harrison meets or has telephone contact.with members of the Health Plan as a result of his
esponsibilities in member services. He-: meets with physicians and other medical providers and
,en dors in his provider affairs Manager role, and meets with members of the public who are MCC
nem r .
that decisions must be made in performing the work i
taffirg decisimsI allixatim of resaares decisi ans, decisii rs cap ami%4 ch of sural possible cmtractrns will
e*xm certain setvi-es, gxxatianl decisic ns regm3firg the most efficient tend effective gays to perfornn servi m and
ctivities.
Nhat ars of the job require t • greatest skill knowledge and nvolve the gr•nt�s respon iblllly t
naa�ec�e of HM regulations and t ie details o cmtracts wl regulatory agerriies are extzerely itiportar►t•.
f gatiatirg skills that lead to wirrwin ouboams are critical as 12 rml 1m of the Health PLm's $55 millicn e)per�-
it es are based an negotiated aggem ants.
The above statements accurately describe this job os it h b n for the pas `S• x and M
years Months
(Signature ( Dote)
' COMMENTS OF IMMEDIATE SUPERVISOR
In what way are the above statements incomplete, inaccurate or misleading:
What is the basic purpose r function of this position 7
What changes have occurred iin�the work of this position 7 /
ALA
c0 /7I9#1 v`V dry 07401'e& 5
What parts of t�)ob do�ry�o�u�chy� or r view los•Iy and why i
11 the position requires typing or shafthdOU, are they incidental or essential 7
Typing: Time Required!
Shorthand, Time Required, f`]
re. NH•.• t• N rw• e►eetel e•nt�ft/•ele�e�jewd� do•swte of frotn:af and toodoad 6a mess rhle lee,
rleeri.•d •frroli",
I`
Required &Aar
qulred e
rl•nt•r eI"— T�
Required license or certificate i
t
(Signature) (Date) / 9—
COMMENTS OF DEPARTMENT HEAD
Comment on the statement of the employee and supervisor. Designate any other positions In the department which you believe are similar in duties and
responsibilities.
I Rinnnhrr•i _ _ ---- (Dole)
CONTRA COSTA COUNTY
CLASSIFICATION GUESTIONNAIRL
Richard T. Harrison Health Services Health Plan
NAME — DEPARTMENT DIVISION
Health Plan Provider Affairs Manager Deputy Executive Director
OFFICIAL JOB CLASSIFICATION WORKING JOB TITLE Place of Work and Assigned Hours
595 Center Avenue, Suite 100,Martinez . _
Hours: Monday - Friday, 7:30 to 4 :30
I assist is the administration and
coordination of Health Plan activities =
I act as Executive Director in his absence,
and in that role represent the Health Plan at
Health Services Department, County, and State _
meetings, and at meetings of the County Board
of Supervisors and the Managed Care Commission
I advise the Executive Director-Contra Costa
Health Plan on- operations and on problems
encountered with Health Plan service
activities
I chair the weekly operations council meetings
of the Health Plan Senior managers an others
consider operationalissues and make decisions ` _.•y
or develop recommendations for their resolution _T
I manage the provider network development
process including evaluating the need for
providers, surveying for provider interest in
joining the panel, negotiating and developing
terms and conditions for the agreements and
coordinating communication between providers
and other Health Plan operating units
I recommend and establish new or revised -
objectives, policies and standards for
assigned programs and services
I coordinate the activities of various
consultants who provide technical assistance
to staff of the Health Plan
I coordinate the activities of Health Plan
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DRAFT
CONTRA COSTA COUNTY Established: January 1997
DEPUTY EXECUTIVE DIRECTOR,
CONTRA COUNTY HEALTH PLAN-EXEMPT
DEFINITION•
Under general direction, to plan, organize and direct the administrative and
operational aspects of the Contra Costa Health Plan; to assist in the operation of the
division entitled the Contra Costa Health Plan; to supervise and manage divisional staff;
and to perform other related work as required.
DISTINGUISHING CHARACTERISTICS:
This single position class is exempt from the Merit System and is distinguished
from other health care administrative positions by its broad span of authority within the
Contra Costa Health Plan by being responsible for a variety of administrative and
operational functions including contracts and personnel administration, line management
of business services and finance units, and management of the administrative functions of
the Advice Nurse and Coordinated Care Management Units. It is distinguished from the
classification of Marketing Director/CCHP Exempt in that the latter directs the Plan's
overall commercial and non-commercial marketing activities.
This class reports to the Executive Director- Contra Costa Health Plan
MANAGEMENT RESPONSIBILITIES:
■ Serves as Executive Director as necessary;
■ Represents the Contra Costa Health Plan at County and State meetings, and at
meetings before the County Board of Supervisors and the Managed Care
Commission;
■ Manages the provider network development process including evaluating the need for
providers, surveying the interest level of paiticipation in panels;
■ Negotiating and developing terms and conditions for agreements with providers and
coordinating communication between providers and other Health Plan operating
units;
■ Coordinates the activities of various consultants who provide technical assistance to
staff of the Health Plan;
■ Chairs Operations Council Meetings of the Health Plan Senior Management Meeting,
ensuring that issues are adequately considered and resolved;
■ Coordinates activities of the Health Plan staff when audits occur involving regulatory
agencies such as the State Departments of Corporations and Health Services and the
Federal Health Care Financing Agency;
■ Consults with other Health Plan managers, hospital/clinic staff and other divisions of
the Health Services Department to develop corrective action plans in response to
deficiencies identified by auditors from regulatory agencies;
■ Represents the Health Plan at meetings with staff of other divisions with the Health
Department, other County Departments, State and Federal Agencies, community
agencies, and the general public;
■ Negotiates contract terms and conditions with physicians and other medical service
providers and vendors who provide services to Health Plan members;
■ Consults with subordinate supervisors and other Health Plan Senior Managers to
resolve problems such as personnel actions, operating procedures, and utilization of
personnel, equipment and supplies;
■ Conducts or directs studies and analyses to determine the operational efficiency and
effectiveness of Health Plan staff regarding Health Plan activities;
■ Develops staffing and service plans to meet Health Plan goals and standards;
MINIMUM QUALIFICATIONS:
Education: Possession of a Master's Degree from an accredited college or
university with a major in Business Administration, Public Administration, Hospital or
Health Care Administration,Public Health Administration or a closely related field.
Experience: Four years of full time experience or its equivalent in an
administrative capacity in a health service agency or program, at least two years of which
was in a health maintenance organization or prepaid health plan.
Substitution: Two years of additional qualifying administrative experience may
be substituted for the required Master's Degree.
KNOWLEDGE$, SKILLS AND ABILITIES:
Knowledge of the current practices of health care administration; knowledge of
laws and regulations governing prepaid health plans and health maintenance
organizations; knowledge of the principles and techniques of successfully operating a
prepaid health plan; knowledge of contemporary health policy issues; knowledge of
modern concepts of management and supervision; ability to gather and analyze data;
ability to analyze complex administrative problems and recommend effective solutions;
ability to negotiate contracts with various provider parties; ability to present cost
consequences of alternative solutions to decision makers; ability to interpret and apply
rules and regulations; ability to supervise the work of others.
Department Approval:
Date:
Human Resources Approval:
Date: