HomeMy WebLinkAboutMINUTES - 03111997 - C61 - Contra
TO: BOARD OF SUPERVISORS
Costa
County
FROM: Harvey E. Bragdon '" C °" J
Director of Community Development
DATE: March 11, 1997
SUBJECT: Small Business Outreach Survey
SPECIFIC REQUEST(S) OR RECOMMENDATIONS(S) & BACKGROUND AND JUSTIFICATION
RECOMMENDATIONS
APPROVE and AUTHORIZE the Chair of the Board of Supervisors to execute the transmittal
letter accompanying the County's Small Business Outreach Survey.
FISCAL IMPACT
No General Funds are involved.
BACKGROUND/REASONS FOR RECOMMENDATIONS
The Small Business Outreach Survey (see Attachment 1) is a major element of the County's
Business Retention Program, and is designed to provide staff with the opportunity to locate
and subsequently interview small businesses that are "at risk" of closing or relocating out of
the County. The survey will be sent to approximately 1,100 small businesses that are located
within the unincorporated part of Contra Costa. Small businesses with 5-100 employees are
targeted for this effort. A different program will be developed for larger businesses.
It is expected that the survey will elicit a greater response rate if the transmittal letter is signed
by the Chair of the Board of Supervisors.
CONTINUED ON ATTACHMENT: YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE APPROVE OTHER
SIGNATURE(S):
ACTION OF BOARD ON y�Q,��_ /�._/G9Z APPROVED AS RECOMMENDED OTHER
VOTE OF SUPERVISORS
/ I HEREBY CERTIFY THAT THIS IS A
✓ UNANIMOUS (ABSENT ) TRUE AND CORRECT COPY OF AN
AYES: NOES: ACTION TAKEN AND ENTERED ON THE
ABSENT: ABSTAIN: MINUTES OF THE BOARD OF
SUPERVISORS ON THE DATE SHOWN.
Source: Emmanuel Ungson
335-1264
cc: Community Development ATTESTED
GMEDA PHIL BATCHELOR, CLEAK OF .
Redevelopment Agency THE BOARD OF SUPERVISORS
AND COUNTY ADMINISTRATOR
B CDEPUTY
MUM
sraMsbsurvey.bos
J
SUBJ : Small Business Outreach Survey
Small businesses like yours are a dynamic force in Contra Costa County, and the major employer
of our residents. We believe that the County's economic vitality rests with the health of its small
business community, and we are therefore committed to providing you with quality customer
service and maximum assistance for your business to grow and prosper.
I am asking your assistance in meeting the County's goal of providing quality customer service
to residents and business owners in the unincorporated communities in the County by completing
the attached Small Business Outreach Survey. The survey is brief and designed to provide the
County with a"quick read" of critical concerns/issues you face as a small business owner. Upon
receiving your completed survey, County representative(s) would like to meet with you so that
we may gain a better understanding of your business needs and thereby serve you better. We
would also like to apprise you of the County's Business Retention, Expansion and Attraction
Incentive Program, as well as any technical or service-related assistance available in the County.
At the very least, we want to give you a contact at the County Government Office for any of your
future needs and inquiries.
We are very interested in your response because only through communication can we improve
our service to you. Please return your completed survey in the attached self-addressed
stamped envelope or by datafax at(510)335-1265. Please contact Manny Ungson,the
County's Economic Development Program Manager, at(510) 335-1264 for questions.
Thank you for your prompt response. We look forward to a long and productive relationship
with you and your company.
Sincerely,
Mark DeSaulnier, Chair
Contra Costa County Board of Supervisors
Cil
CONTRA COSTA COUNTY
COMMUNITY DEVELOPMENT DEPARTMENT
651 Pine Street,4th Floor,North Wing
Martinez, California 94553-1296
SMALL BUSINESS OUTREACH SURVEY
1. Company Name :
2. Company Address:
Number&Street City Zip Code
3. Person/Title Completing this Survey Telephone No.
4. Major product(s)and/or service
5. Number of Employees: a. Current b. 1996 c. 1995
6. Please check all the statements that are true for your firm:
a._ Our firm has experienced declining sales or increasing sales during the last 3 years.
b._ Our firm has other plants/branches outside Contra Costa County that make the same product or
provide the same service.
C._ Our firm has experienced personnel/labor problems dealing with
_Employee Attraction and Retention _Training Language _Housing
_Transportation _Management Relations _Personnel Conflict
d'._ Our firm leases its current site;our lease will expire on(Month/Year)
e._ Major customers or suppliers of our firm have closed or moved outside Contra Costa County.
f.^ Our firm perceives its industry to be in recession or general downturn.
g._ There are physical barriers to expansion at our current site.
h._ Our firm is considering plans to relocate from Contra Costa County.
i., Our firm has undergone a recent change in ownership during the past year.
J.^ Our firm perceives Contra Costa County as a positive location for business.
k._ During the next year,our firm expects to expand its business in Contra Costa County.
7. How can the County help you improve your business?
8. We very much value your business and would like to meet with you and have the opportunity to find out how we
can best help you with the County's business retention/attraction incentive and service/technical assistance
programs. Would you please check the most convenient days and times for an informal follow-up meeting?
(DAY) Mon Tues_ Wed Thurs_ Fri (TIME) AM or PM
FOR OFFICIAL USE ONLY
THANK YOU VERY MUCH FOR PARTICIPATING IN THIS SURVEY. PLEASE RETURN YOUR
COMPLETED SURVEY WITHIN 10 DAYS IN THE ENCLOSED SELF-ADDRESSED, STAMPED
ENVELOPE,OR FAX IT TO MANNY UNGSON AT(510)335-1265.