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Home My WebLink AboutMINUTES - 05141996 - P2 TO: BOARD OF SUPERVISORS FROM: Anne Marie Gold, County Librarian DATE: May 8, 1996 SUBJECT: LIBRARY ANNUAL VOLUNTEER REPORT AND PRESENTATION4995 SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDED ACTION: 1. ACCEPT the Contra Costa County Library 1995 Annual Volunteer Report. 2. ACKNOWLEDGE and honor the recipients of the 1995 Contra Costa County Library and Project Second Chance (Library Literacy Program)"Volunteer of the Year,""Pair of the Year,"and"Group of the Year"for their dedicated volunteer service to the Contra Costa County Library. Library Volunteer of the Year- 1995: Raymond Gaschir.Internet Docent at the Central Library, Pleasant Hill Raymond embodies the qualities of a highly valued volunteer and member of the library "team." He has volunteered for one and one-half years as an Internet Docent; works well with the public and staff,troubleshoots problems with the Internet; substitutes for other volunteers; and encourages fellow members of the Mt. Diablo Amateur Radio Club to donate books to the library. Library Volunteer of the Year-Project Second Chance: Marge Podell Marge has taken on each of her roles at Project Second Chance with dedication , efficiency and dependability. She provides PSC with accurate. statistics required for county and state library reports. And, after her many years of teaching,Marge continues to impart a special, sincere brand of knowledge. Library Volunteer Pair of the Year: Fran Fraser and Jeanne Will,Martinez Friends of the Library The outstanding work of Fran Fraser and Jeanne Will included securing grant money for renovation of the Martinez._ Library remodeling project. Fran and Jeanne participated in weekly meetings with city and library staff, as well as working with contractors to plan and coordinate the various components of the project. During the actual remodeling, they both put in countless hours working side-by-side with library staff in order to complete the project. Library Volunteer Pair of the Year-Project Second Chance: Jim Felde and Sandra Sharpe These two individuals have single-handedly maintained PSC's computer labs in Antioch and Pleasant Hill, promoting the importance of computer literacy as a life skill of timely importance. Jim and Sandra are familiar with software structured to meet the needs of adults learning to read and have applied it to personalize each learner's program. Their presence has rejuvenated PSC's computer literacy component. Continued on Attachment: X SIGNATURE: _RECOMMENDATION OF COUNTY ADMINISTRATOR _RECOMMENDATION OF BOARD COMMITTEE APPROVE OTHER SIGNATURE(S): ACTION OF BOARD ON May 14,1996APPROVED AS RECOMMENDED-XX OTHER VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE AND xUNANIMOUS(ABSENT ) CORRECT COPY OFANACTION TAKENAND AYES: NOES: ENTERED ON THE MINUTES OF THE ABSENT. ABSTAIN: BOARD OF SUPERVISORS ON DATE SHOWN. Attested May 14. 1996 Contact: Susan LaPat,646-6433 Phil Batchelor,Clerk of the Board of Supervisors and cc: Library Administration County) ministrator By 6 x/ Deputy Clerk i:\)os\v01-95.d0o p � ' A Library Annual Volunteer Report and Presentation- 1995 May 8, 1996 Page 2 Library Volunteer Group of the Year: Pinole Friends of the Library The Pinole Friends of the Library have participated in ongoing community involvement and support of the library, including supporting political issues which affect library funding. They have assisted in developing a partnership between the City and County, bringing benefit to the community in the form of a replaced roof, additional open hours, additional materials funds, and new service programs for youth. Honorable Mention Awards: The Library would like to recognize the following volunteers for receiving Honorable Mention awards for their volunteer service: Volunteer of the Year: Thelma Fontana(Antioch Library); Lori Lyn McDowell(Walnut Creek Library); Marilyn Goodman(El Cerrito Library);Mary Lou Klovee(Brentwood Library); Bev Novarina(Oakley Library); Charlotte Parent (Orinda Library); Henry Schuyler(Administration); Terry Reichardt (Moraga Library); Madaline Rizzi (Concord Library). Volunteer Pair of the Year: Jeff Dutton&Ralph Leon(El Cerrito Library); Helen&Keith Taylor(Moraga Library); Jim Cowart&Ed Sacco(Antioch Library);Eve&Collin Lier(Kensington Library). Volunteer Group of the Year: Friends of the Antioch Library; El Cerrito Friends of the Library; Moraga Garden Club; Clayton Volunteer Group; Central Circulation Volunteers(Pleasant Hill). REASONS FOR RECOMMENDATION: The increased use of volunteers in the County Library over the past year has been a result of a partnership between the County in providing funding through the Productivity Investment Fund for a Volunteer Coordinator position at the County Library, with the employee organizations which have worked with the county to develop new programs for volunteers and County Library staff who have worked to implement successful new volunteer programs. As a result over 82,079 volunteer hours were donated to the library in the past year by over 1,000 volunteers. The hours donated represent an 18% increase over the previous year. The attached report provides details on the successes of the program. Annually the County Library honors its outstanding volunteers. The Board of Supervisors will have the opportunity to honor the Contra Costa County Library and Project Second Chance`Volunteers of the Year- 1995". 122— Contra 2— Contra Costa County Library 1995 Volunteer Report to the Board of Supervisors It is a pleasure to present the achievements of the Contra Costa County Library Volunteer Program in 1995. This past year has been one of growth and new opportunities for volunteers in the library. Over one thousand volunteers contributed 82,079 hours of service to the Contra Costa County Library as in-library volunteers, Project Second Chance tutors and Friends of the Library. These figures represent a 38% increase for in- library volunteers and an overall increase of 18% over 1994. In cooperation with the Local One and AFSCME "Letter of Understanding," many new volunteer tasks and opportunities are now being offered which serve to support library staff and enhance services offered to the public. The expansion of volunteer jobs has allowed a greater range of opportunities from which the public can choose and contribute to their community library. The increase in volunteer involvement this,past year reflects the importance of libraries to the community and the desire to support library services and staff. Many new tasks are now being performed by volunteers and expansion of current volunteer programs has occurred. A description of the volunteer programs and new tasks follows. • Program Services *Computer Catalog`Docents: Training of Computer Catalog volunteers began at the end of 1995, culminating in a total of over 300 volunteers trained to demonstrate the new computer catalog to the public. *Grandparents and Books/BookBuddies: New programs were initiated at the Clayton, Crockett, Oakley, Rodeo and San Ramon Libraries. The program was expanded to include volunteers 16 years and older. *Internet Docents(InfoPeople Project): Volunteer docents were trained to assist the public in accessing the Internet. *Homework Help Program: New Homework Help programs, designed to assist students with homework assignments,were established at Clayton Library and the Bay Point Library. Pinole Library volunteers, in alliance with the West County Public Education Fund, staff the Afterschool Enrichment program in Pinole. 1 �J Z *Project Second Chance: Volunteers provide one-on-one tutoring to adult learners;teach adult learners how to help their pre-school children read, offer Computer Assisted Learning to help adult learners become computer literate;began offering a new, innovative reading program for non- traditional learners. *Books for the Homebound: Volunteers deliver books to patrons who are homebound or residing in a convalescent home. Volunteers also deliver books to pre-school programs in the Orinda community. • Public Services: Supplemental services in circulation and information services include: Clear bookdrop;instruct the public in the use of new computer products, such as Infotrac, SIRS and self-check machines; greet public; preparing library for opening; genealogy research assistance. • Support Services Supplemental services in shelving, mending& maintaining collections include: Clean and mend books; process pamphlets and college catalogs; prepare analytics; search for recalls; check-in new periodicals; create bulletin boards and displays; search shelves for overdue materials; assist with organization of local government corner; check audiovisual materials for damage; keeping collection in order. In addition to providing valuable services, volunteers also raise money to support the library. Friends of the Library groups donated over $322,126 in 1995 to purchase library materials, provide library programs for the public, and to extend library hours. Library Commission members support the library by serving as an advisory council on issues that are relevant to the Contra Costa County Library and the community library branch. The Board of Supervisors approved the full-time Volunteer Coordinator position with the use of Productivity Investment Funds. Great strides have been made this year in the utilization of volunteers and refinement of the Library Volunteer Program. Due to the cooperation of Local One and AFSCN1E, a well- planned program was developed and this created an environment conducive to the future growth of the Library Volunteer Program. iAslapatlsupnarr 2 CONTRA COSTA COUNTY LIBRARY VOLUNTEER STATISTICS 1991-1995 YEAR 1991 1992 1993 1994 1995 %+/-94/95 %+/-91/95 Volunteer Hours Library 11,917 17,193 14,368 25,381 35,115 38% 195% Project Second Chance 30,508 24,546 14,856 9,671 10,401 7% -66%** Library Friends 34,334 36,563 6% NA TOTAL HOURS 42,425 41,739 29,224 69;386 82,079 18% 93% VOLUNTEER FTE Library 5 8 7 12 17 42% 183% PSC 15 12 7 5 5 0% -66%** Library Friends 17 18 6% NA TOTAL FTE 20 20 14 33 40 21% 100% **Decline in figures from 1992 to 1993 reflect the loss of two major Federal grants which funded the Detention Facility project and Computer labs. i:\s1apat\stats95 Contra Costa County Library Volunteer Program 1995 Value of Volunteer Hours................................$543,931 Revenue and Other Donations.... ..............................250 Total Financial Benefit.................................................................$544,181 County Costs......................................................$60,420 Funded by Outside Sources............................................0 Total Program Cost.............................................$60,420 Volunteer Hours..............................................................................35,115 Full Time Equivalents.................:.................................................................17 Description of the Library Volunteer Program The Library Volunteer Program serves to extend and enhance library services to the public and support library personnel: The Library Volunteer Program offers a wide range of opportunities, including: *Assisting students with homework studies in the Homework Help Program *Encouraging the love of reading and joy of books in young children through the Grandparents and Books/Book Buddies read'-aloud program *Delivering books to homebound and convalescent home patrons *Training library patrons how to access the Internet *Assisting with genealogy research *Increasing the longevity of library materials with the Book Mending program *Maintaining collections through shelving, shelf-reading, checking videos and audio -cassettes for damage, keeping magazines and newspapers in order *Providing-Public Service Support by assisting with the daily opening ofthe library, assisting patrons with the self-check machine, checking and maintaining pamphlets, college catalogs, phone books, etc. *Assisting the public by demonstrating and assisting patrons in the usage of the computer . catalog *Value of volunteer hours is based on the hourly rate of$15.49(plus benefits)previously adopted by the Volunteer Program Administrators'Committee. i:\sl4pat\vohpt.95 Contra Costa County Library Project Second Chance 1995 Value of Volunteer Hours............................................. $161,111 Donations...................................................................... $ 24,537 Total Financial Benefit................................................................... $185,648 County Costs.................................................................. $ 82,340 Funded by Outside Sources.............................................$ 69,881 Total Program Costs..........................................................................$152,221 VolunteerHours....................................................................................10,401 FullTime Equivalents.....................................................................................5 Description of Project Second Chance Pro ram Project Second Chance is a multi-faceted program. Programs include: *One-on-one tutoring to adult learners *Families for Literacy, a program designed to break the cycle of illiteracy by teaching Adult learners how to help their pre-school children read * Teaching innovative reading methods to learners, using the Reading Revolution techniques. *Computer Assisted Learning, a program which used computers at its learning center to reinforce basic skills and helps adult learners become computer literate *Value of Volunteer Hours is based on the hourly rate of$15A9(plus benefits)previously adopted by the Volunteer Program Administrators'Committee. i,\SIVd\psctpt Contra Costa County Library Friends of the Library 1995 Value of Volunteer Hours..................................$566,361 Donations..........................................................$322,126 Total Financial Benefit..............................................................$888,487 County Costs...............................................:....... $35,253 Funded by Outside Sources.......................................0 Total Program Costs.............................................$35,253 VolunteerHours..........................................................................36,563 Full Time Equivalents.........................................................................18 Description of the Friends of the Library program The Friends of the Library supports the Library in a variety of ways, including: * Fund purchases of library materials and equipment * Fund programming for children and adults * Provide refreshments for the public attending programs * Campaign for increased hours and provide financial support for extra hours * Hold sales of used books * Maintain community contacts promoting the Library * Fund major library renovation projects(landscaping,building additions, etc.) * Produce library Friends newsletters *Value of volunteer hours is based on the hourly rate of$15.49(plus benefits)previously adopted by the Volunteer Program Administrators'Committee. Oslapaffr&pt Contra Costa County Library Friends of the Library 1995 Value of Volunteer Hours..................................$566,361 Donations..........................................................$322,126 Total Financial Benefit.............................................................$888,487 CountyCosts....................................................... $35,253 Funded by Outside Sources.......................................0 Total Program Costs.........................................;...$35,253 VolunteerHours..........................................................................36,563 Full Time Equivalents.........................................................................18 Description of the Friends of the LibrM program The Friends of the Library supports the Library in a variety of ways, including: * Fund purchases of library materials and equipment * Fund programming for children and adults * Provide refreshments for the public attending programs * Campaign for increased hours and provide financial support for extra hours * Hold sales of used books * Maintain community contacts promoting the Library * Fund major library renovation projects(landscaping,building additions, etc) * Produce library Friends newsletters 'Value of volunteer hours is based on the hourly rate of$15.49(plus benefits)previously adopted by the Volunteer Program Administrators'Committee. iAslapat\frdtpt