HomeMy WebLinkAboutMINUTES - 04021996 - D4 F&HS-06
ro: BOARD•,OF SUPERVISORS SEL Contra
FROM: FAMILY AND HUMAN SERVICES COMMITTEE
Costa
DATE:. March 25, 1996 County
TT9 COUNT
STATUS REPORT ON THE GENERAL ASSISTANCE PROGRAM AND
SUBJECT: PROPOSED WORKSHOP WITH THE BOARD OF SUPERVISORS ON
FUTURE GENERAL ASSISTANCE POLICY
SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDATIONS:
1. INVITE the Social Service Director to make a brief presentation to the Board
of Supervisors on the status of the General Assistance Program in Contra
Costa County in conjunction with the presentation of this report.
2. REQUEST the Social Service Director to make a presentation to the
City/County Relations Committee on May 3, 1996 on the General Assistance'
Program to emphasize to city councilpersons the challenges which face this
County and its cities in terms of the General Assistance Program, particularly
in light of possible impacts from Federal and State welfare reform proposals.
3. REQUEST the Social Service Director to make a very brief presentation to the
Mayors' Conference on May 4, 1996 and provide appropriate handouts to
point out the potential challenges which we all face in addressing the social
needs of our residents.
4. REQUEST the Social Service Director to make a presentation to the Public
Managers' Association on the General Assistance Program to emphasize the
fiscal and programmatic impact on residents of cities from the pending welfare
reform proposals.
CONTINUED ON ATTACHMENT: X YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BARD C M I T E
APPROVE OTHER
SIGNATURE(S): Mkgn_�.(;A I I I N I P R ITM
ACTION OF BOARD ON- Afro 9, 1 AAF APPROVED AS RECOMMENDED X OTHER
IT IS BY THE BOARD ORDERED that recommendations 1 through 7 are APPROVED
and a Workshop on the General Assistance Program is set for the Board
of Supervisors' meeting on May 21, 1996, at 6 p.m.
VOTE OF SUPERVISORS
I HEREBY CERTIFY THAT THIS IS A TRUE
X UNANIMOUS(ABSENT #5 ) AND CORRECT COPY OF AN ACTION TAKEN
AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD
ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN.
ATTESTED April 29 1c)96
Contact: PHIL BATCHELOR,CLERK OF THE BOARD OF
cc: SUPERVISORS AND COUNTY ADMINISTRATOR
BY DEPUTY
5. CONSIDER scheduling a Workshop before the Board on the future of the
General Assistance Program so the Board can receive staff presentations
and provide policy guidance on the goals and objectives of the General
Assistance Program that the Board of Supervisors expects the Social Service
Director to address.
6. As part of the Workshop before the Board, REQUEST the Social Service
Director to comment on the Board's authority to adopt General Assistance
standards and the authority of the Social Service Director to develop the
procedures for implementation of the General Assistance program.
7. DIRECT the Social Service Director to report to the Family and Human
Services Committee on the General Assistance Program practices which
address the Board's goals and objectives approximately 60 days after the
Workshop with the Board of Supervisors suggested above.
BACKGROUND:
The above recommendations result from our Committee meeting of March 25, 1996
with the Social Service Director and others regarding the General Assistance
Program.
County Administrator
Social Service Director
Health Services Director
County Counsel
Phil Bertenthal, Legal Services Foundation
Sara Hoffman, CAO's Office
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SOCIAL SERVICE DEPARTMENT CONTRA COSTA COUNTY
DATE: March 25, 1996
TO: Mark De Saulnier and Jeff Smith cc: Claude Van Marter
Family and Human Services Committee
FROM: John Cullen
Social Service Director
SUBJECT: General Assistance Report
The purpose of this report is to provide the FHS with an overview of the status of the
General Assistance program and begin discussions to define our vision for the future.
Today, I will be discussing General Assistance in Contra Costa County and
presenting:
• a general review of our current program;
• a review of the 1995 General Assistance program changes and their impact;
• a description of our General Assistance clients;
• an identification of federal and state public policy trends and their impacts on
GA; and
• some thoughts on program improvements.
Most importantly, following a presentation of this information, I would like to begin
soliciting your ideas on suggestions for improving our GA program.
Gen 9c (New 3/86)
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1. Impact of the 1995 General Assistance Policy Changes
The Social Service Department has worked to implement the policy changes approved
by the Board this fiscal year. Changes adopted in Fiscal year 1995 and their financial
impact are outlined below.
1. 15 day residency requirement -- implementation started August 1, 1995
All applicants for GA must now be able to verify that they have been residents
of CCC for at least 15 days before aid can be granted. The purpose of this
policy is to ensure that aid is paid to residents of Contra Costa County versus
transient populations.
Impact: The average number of applicants seen per month has decreased. For
example, in the Martinez district the number decreased from 234 in December,
1994 to 135 in December, 1995. We believe that the reduction is due in part to
the change in policy.
For those who do apply, more than 95% of applicants have no problem
establishing residency. The policy, intended to discourage transients, will save
approximately $75,000 per year.
2. Sanction periods for failure or refusal to comply with program requirements--
implementation started August 1, 1995
Durational sanctions for failure or refusal to comply with program requirements
have been increased from: warning, one month, three months, six months; to:
warning, two months, four months, six months. The purpose of this policy is to
provide incentive for recipients to cooperate and comply with requirements, and
to reduce the administrative costs of processing many frequent restorations of
aid.
Impact: The change results in expenditure reduction as there is an additional
month sanction for all second and third instances of program noncompliance.
For example, in January, 1996, 185 cases being sanctioned for two months
would have been sanctioned for only one month under the prior policy; 83 four
month sanctions would have been for 3 months. From September through
January,1996, $397,502 in expenditure reduction has been realized because of,
the new sanction policies.
3. Vendor Pay for Housing -- implementation started October 1, 1995
All housing is paid by direct payment to the recipient's landlord in order to
ensure that housing expenses are paid. As of February 29, 1996, 2173
recipients have returned the vendor pay forms, and vendor payments are being
issued. This represents two-thirds of the total caseload utilizing vendor
payments for shelter. It is also interesting to note that the number of vendor
payments has steadily increased since October. This may be the result of
more people finding housing due to this financial incentive.
Impact: An estimated $1,200,000 in annual expenditure reduction will be
realized where clients voluntarily have declined vendor payment for housing.
4. Services and Grants for Homeless Recipients -- implementation started October
1, 1995
All homeless applicants and recipients are offered referral to public and private
shelter beds. This is to encourage homeless GA applicants and recipients to
take shelter and have the opportunity to benefit from a structured care program
which can lead to permanent housing. Clients who do not accept shelter are not
eligible to receive the shelter portion of the grant ($158).
Shelter beds at the two county sponsored shelters and other public and private
shelters are offered, if available, to all applicants at the time of the GA intake
appointment. General Assistance recipients who were homeless at the time of
this policy change were given appointments on a flow basis during the period
October through December for the purpose of exploring available shelter.
Impact: For the month of February, 1996, 88 General Assistance recipients
stayed at the two county-sponsored shelters; 405 have declined referrals to
available shelter beds. In February, 58 recipients would have accepted a
shelter bed if one were available; these individuals report to the District office
weekly to determine the availability of a bed. Additionally, an unknown number
of formerly homeless recipients have secured permanent housing.
The total number of recipients who state that they are homeless has decreased
from 31% to 17% of the total caseload since October, 1995. The new policy
provides a financial incentive to accept shelter.
Homeless clients who receive or choose not to accept shelter a?ternatives result
in projected annual expenditure reductions of approximately $1,000,000.
In response to the FHSC's questions regarding the impact on people that
exceed the 90 day shelter time limit, we have been advised that only 5 current
GA recipients now at the shelters have exceeded the ninety day length of stay
without finding alternative housing. The shelter case management staff are
utilizing their time with the recipient on locating permanent housing, including
utilizing the General Assistance Housing Allowance for moving in costs. In the
event that a recipient and the case manager are not able to secure permanent
March 25, 1996 GA Status Report 2
J.
housing during the three month shelter stay, and it is documented that there are
no other alternatives for the recipient, the recipient will be eligible for the
maximum GA grant.
5. Standards of Assistance for Recipients Living with Related Persons --
Implemented effective September 1 for applicants and October 1 for recipients
Grants for those recipients who reside with certain related persons were
reduced based on a multiple person standard of assistance.
On September 14, 1995, a lawsuit, Taylor v CCC was filed in Superior court
challenging the county's family shared housing standards. Contra Costa Legal
Services Foundation are the attorneys for the plaintiff. On October 10, 1995
the county was enjoined from using this standard of assistance. Grants have
been recomputed and supplements issued'. At the December 8, 1995 hearing
in Superior Court, a decision was rendered in the plaintiff's favor. The county
has appealed the decision.
Impact: The potential impact of implementing this standard of assistance would
have been approximately $ 1,000,000.
6. Automated Hearings -- Implementation started.November 1, 1995.
The County has automated the hearing process in order to assure that every
recipient facing certain negative actions will have an opportunity for a timely fair
hearing and decision, thus ensuring equitable treatment and eliminating the
need for aid-paid-pending a decision.
All "Notices of Failure to Comply" which propose discontinuance and sanction
for noncompliance with program requirements contain prescheduled hearing
dates and times. Hearings are scheduled no sooner than seventeen days
following the date of the notice, and prior to the effective date of the proposed
action. The hearing appointments are restated on the "Notice of Action", which
is sent ten days later, if the recipient has not resolved the issue.
Impact: Clients are being scheduled for hearings more quickly, and decisions
are made timely. There is very limited aid-paid-pending for automatically
scheduled hearings. Client-requested hearings have been reduced by two-
thirds. Aid-paid-pending now averages about $18,000 per month, as compared
to $80,000 per month prior to the policy change.
March 25, 1996 GA Status Report 3
Financial Summary
The data presented in this report is based on information through February, 1996 only.
A projection based on this data would result in a $9.5 to $10.2 million expenditure for
this fiscal year. This is down from $13 million for Fiscal Year 1994/95. However, a
straight line projection is not extremely accurate due to seasonal trends and any
unforeseen changes which may impact the General Assistance population. The threat
of migration from adjoining counties has not been resolved. Alameda County won
their appeal of the denial of mandate relief and lowered their maximum grant to $221
per month, effective March 1, 1996. However, they have again been restrained from
implementing this new grant level pending another hearing. They also continue to
implement a mandatory in-kind program for homeless, and vendor pay for housing.
Solano County has announced their intention to apply for mandate relief. These
actions may impact our local program.
The program costs are being carefully monitored to evaluate compliance with budget.
I will continue to meet with the CAO and offer recommendations should I believe that
the program will exceed budget by year's end.
March 25, 1996 CA Status Report 4
2. General Assistance Clients
In looking ahead and starting discussions on probable and possible GA program
changes, we should start with a review of our current GA population. The "face" of the
General Assistance recipient has changed over time. Once the purview of the middle-
aged, single male, GA increasingly serves numbers of women and young people.
In the summer of 1995, Contra Costa General Assistance applicants participated in a
study conducted by the Research Response Team of the Bay Area Social Services
Consortium (BASSC), Center for Social Services Research, School of Social Work,
University of California, Berkeley. The purpose of the study was to document certain
demographic information not routinely available. The survey also included needs
assessment information as well, so that the Social Service Department may have data
necessary for planning and developing programs which will bes. serve GA recipients.
The BASSC Report, copies of which have been distributed under separate cover,
Executive Summary attached, provide the following characteristic information on the
GA population:
"The GA population of Contra Costa County is not a homogeneous group but
one that is quite diverse. Even though the overwhelming majority are single
persons, the population varies in terms of gender, ethnicity, age, work
experience, and any many other characteristics. The study shows that while
men made up a large percentage of the GA caseload, the number of women
was substantial. In this study, the percentage of males interviewed and granted
the benefit was 56% and the percentage of females was 24%. Persons of all
ethnic and racial backgrounds are recipients of GA. The majority of grantees
interviewed in this study were Caucasian (43.9%) and African American
(38.6%). GA recipients in Contra Costa County are dispersed among different
age groups. The largest number fall within the age range of 26 to 35. The
mean age of those interviewed and granted the benefit was 33.8 years.
The study found the majority of GA recipients interviewed in Contra Costa
County were males (56%), Caucasians (44%), 35 years old and younger (59%),
single (96%) educated (79% have a high school degree or above, and are
applying for GA for the first time (61%). Furthermore, most have lived in the
county for over 10 years (56%), have been unemployed for less than one year
(57%), were looking for work (77%), and had not received any social services in
the past six months (64%).
This study found that the large majority of the recipients (76.5%) were
unemployed and looking for work and that 14% of those interviewed and
granted GA self-identified as disabled/unable to work.
�' March 25, 1996 GA Status Report 5
Most of those interviewed and subsequently granted the benefit indicated that in
order to become more self-sufficient, the most important service they need is
employment services (including job training and placement). In addition, these
GA recipients indicated the need for affordable housing, financial assistance
(including rental assistance), health services, and food programs.
The most often cited reason for applying for GA was economic in nature,
including 'no other resources available' and job loss."
3. Public Policy Trends
Federal and State Welfare Reform Trends
The most critical issue facing General Assistance programs right now is the potential
impact on GA of current federal and state proposals for welfare reform. When both of
these entities discuss welfare reform, they usually mean revising the AFDC, SSI,
Refugee Assistance, Medicaid, and other nationallstate programs which in turn escort
people into or away from GA.
Proposed federal and state welfare program changes, such as limiting AFDC to two
years, denying AFDC to teen parents and their children or to children born while the
family is on aid, restrictions on immigrants, eliminating,or restricting SSI benefits for
alcohol and drug addicts, and increasing the SSI ineligibility for sponsored aliens from
three to five years, will shift more clients with different needs to GA..
Utilizing a model developed by Sacramento County, the major welfare reform
proposed in Washington and our Governor's redesign, would possibly shift up to
16,155 people and $ 36,113,052 to our GA program.
While not a Federal or State issue, the threat of migration from adjoining counties
continues to be very real, due in part to the granting of mandate relief to other
Northern California counties. We will need to continue to monitor this trend.
Legislative Changes/Policy Trends
A. A number of specific California State legislative proposals are being circulated
which will directly impact a county General Assistance program. One new law,
already chaptered and effective January 1, 1997 is SB681. Some of the highlights of
the provisions of this law are:
1) Adds to the definition of the standard of aid, which already includes the value of in-
kind aid, the right of the Board of Supervisors to include the " monthly actuarial value
of up to $40 per month of medical care." It also adds that this section "is not intended
I
March 25, 1996 GA Status Report 6
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to either limit or expand the extent of the duty of counties to provide health care."
Evaluation: This would support the proposal the Department made to the Board last
year to reduce the grant paid to the client in recogn°tion of health care provided under
the Basic Adult Care program, to which GA recipients are eligible. At that time, the
Board approved the concept, but decided to delay the adoption of this provision
pending the outcome of the State Supreme Court hearing in the Gardner v LA County
case.
Impact on CC: If we implement this provision, using the maximum deduction allowed
($40 per month), and our current caseload of @3200, the annual savings will be $1.5
million.
2) Reinstates the standard of aid for recipients who share housing with one or more
unrelated or non-legally responsible persons.
Evaluation: This provision was in the W& I Code from November 1, 1992 through
December 31, 1994, and was part of our program. When the "sun set' on the section,
we deleted it from our program. The Board expressed interest in this section last
year, and Contra Costa lobbied to have it reinstated.
Impact on CC: This reduction will apply to a significant percentage of our caseload --
probably 60% or more. It apparently will also eliminate the need to pursue the appeal
of the Taylor v CCC Superior Court decision. (The Taylor case challenged our right to
reduce the grants of those who live with certain, non-responsible relatives. If we are
to reduce the grants of all who live with others, it will result in greater savings,
rendering the "relative budgeting" issue moot.)
3) Prohibits an employable recipient from receiving aid for more than three months in
any 12-month period: 1) beginning with aid paid in January 1, 1997; and 2) if the
individual has been offered an opportunity to attend job skills or job training sessions.
Evaluation: Appears to permit counties to discontinue and deny GA to employables
when they have received GA for any three months within any 12-month period,
effective March 31, 1997.
Impact on CC: Fifty percent of our GA caseload is employable.
4) Specifies that counties may provide aid either by cash assistance, in-kind aid, two-
party payments, voucher payments, or a check to the provider of services. Counties
may provide more than one method of aid to an individual recipient.
Evaluation: We currently provide GA in the forms of cash, vouchers, in-kind (shelter
March 25, 1996 GA Status Report 7
program) and vendor payments (for housing, and some special needs).
Impact on CC: Additional use of vendor/voucher payments could result in additional
programmatic savings as was experienced with housing payments.
5) Adds two conditions relating to substance abuse:
9) "counties may require adult applicants and recipients to undergo screening
for substance abuse when it is determined by the county that there is
reasonable suspicion to believe that an individual is dependent upon illegal
drugs or alcohol",
and
2) counties may require as a condition of aid reasonable participation in
substance abuse treatment programs for persons screened and professionally
evaluated to be in need of treatment, if the services are actually available at no
charge to the recipient"
Impact on CC: Currently we screen every General Assistance applicant for chemical
dependency, using the SASSI instrument. Those whose test results indicate possible
chemically dependency are referred for an assessment by an independent counselor
for confirmation. If we are able to screen only those persons for whom we have some
documented reasonable suspicion of possible substance abuse, or even those
persons who exhibit behaviors consistent with chemical dependency, our ability to
screen will be curtailed. There will be no impact on our treatment program
participation requirement. However, the number of participants could be significantly
reduced.
6) Although not new in this Bill, the sun is due to set on three important sections of
the W& I Code effective January 1, 1997 (which, ironically, is the implementation date
for the changes.) All three of these provisions are found in Contra Costa's regulations.
a) The residency requirement was just added to our program and implemented
effective August 1, 1995, and is expected to result in a small annual savings.
More importantly, perhaps, is the effect this regulation has on persons who are
transient or who are tempted to migrate from other counties.
We have noticed a decline in the number of homeless applicants new to the
county, particularly in the Martinez office, which does tend to support the belief
that a significant number of transients are being discouraged from applying for
GA here. .
b) Sanctions for employable persons are allowed for failure to participate in job
training programs. This sanction, while in our regulations, currently has little or
no impact on our program.
March 25, 1996 GA Status Report 8
C) Sanctions for recipients are allowed for failure or refusal without good cause to
follow program requirements.These sanctions are an important feature in our
ability to effectively administer our GA program. They reinforce program
requirements and the recipient's responsibility to comply with those
requirements.
B. Federal changes to the Social Security regulations pertaining to eligibility for
SSI/SSP for those persons whose disability is drug or alcohol related will impact
General Assistance programs within the next two years. In 1995, time-limits were
implemented, with a maximum eligibility period of thirty-six months for these recipients.
At the end of the three years, these persons will be potentially eligible to GA. Social
Security data indicates that there are approximately 1100 such persons in Contra
Costa County. If all these persons go to GA, this could increase our obligation by
30%.
C. The Beno court judgment and federal waivers guide the state's ability to reduce
AFDC grants for those persons who are employable. The county's ability to make
corresponding reductions in GA grants is also guided by this judgment. In 1991, the
State adopted language permitting the counties to set the GA standard of aid at 62%
of the Federal poverty guideline, as adjusted annually by the State legislature for
AFDC. Recent Beno judgments allow the state to reduce the employable portion of the
AFDC caseload by 2.3%. Permissible reductions would impact 50% of our GA
caseload -- the employables -- and would result in expenditure reductions of
approximately $130,000 per year.
4. Future Thoughts regarding General Assistance
In preparing to address the coming Federal and State policy changes, and meet the
needs and characteristics of our GA population, we need to begin to discuss local
policy changes. The following are some considerations for activity which could be
added or expanded:
Homeless Services
► Participate in the county-wide Homeless Task Force, which is attempting to
assemble a service delivery system which will result in a county-wide approach
to serve the homeless population, including homeless GA recipients.
► Assist homeless applicants to locate temporary, emergency shelter
► Work with shelter case management staff to ensure that securing permanent
housing is a primary goal of the case management plan
March 25, 1996 GA Status Report 9
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► Provide Employment Services, Substance Abuse Treatment, and SSI Advocacy
services, as appropriate, for each GA recipient residing at a shelter, freeing up
the shelter staff to focus on assisting the client to obtain housing
► Provide General Assistance Housing Assistance funds with which the recipient
can meet "moving in" expenses.
► Provide shelter staff with training on GA regulations, including the availability
and use of GA Housing Assistance
► Participate in the regional Bay Area Homeless Alliance, a group in the process
of submitting a proposal to HUD for the design of a regional data base for the
homeless. This data base will be accessible to homeless GA clients to assist
them with their shelter and employment needs.
► Others???
Employment Services
► Expect all applicants who self-declare as employable to complete an applicant
job search, with the goal of moving applicants into work before they need
monetary assistance. Next year we anticipate allowing staff more time to
supervise and assist job search.
► Offer a job seeking skills workshop to all employable clients to assist them to
successfully obtain employment.
► Operate a workfare program to provide work experience in job-related skills.
Currently 50% of the employables are available for --and healthy enough for --
workfare. Most of these clients perform job search as well.
► Develop short-term training for GA employables. We anticipate that those who
complete training will be directly referred to the job workshop for assistance
obtaining employment in their field.
► Expand the current Income Disregard program, to encourage employables to
accept part-time or lower-paid jobs as a first step toward full-time employment
which will allow for self-sufficiency.
► Expand the SSI Advocacy Program. With changes in Social Security law, the
GA roles may swell with SSI recipients who are on a time limit. Advocates are
an effective means to help GA recipients obtain other benefits for which they
are eligible. We anticipate using advocate staff to help refine our clients'
March 25, 1996 GA Status Report 10
employable and unemployable status in order to allow for earlier intervention
and earlier SSI granting.
► Participate in city-, county- and regional-wide cGrnmittees which have been
created to assist county residents to become employed, e.g. CCC PIC,
RichmondWorks, etc
► Others???
March 25, 1996 GQ Status Report 11
Ba Area /
Social
Services
bnsortium
Counties
Alameda
Contra Costa
Humboldtoldt dt General Assistance
Marin Client Demographics Study
Mendocino
Monterey
in
Naha Contra Costa County
San Benito
San Francisca
San Mateo
Santa Clara
Santa cru: Prepared by
Solan
Sonoma
Bay Area Social Services Consortium
Universities Center for Social Services Research
Sacramento state School of Social Welfare
San Francisco State University of California, Berkeley
San tort•State
Unita rsity of
California.Berkelcu Michael J. Austin, Ph.D. -Principal Investigator
Sheryl Goldberg, Ph.D. -Project Director
Foundations Janelle Cavanagh-Research Assistant
The Zellerhach Melissa Lim-Research Assistant
Family Fund
Jill Duerr Bernick, Ph.D. - Consultant
for
Contra Costa County Social Service Department
John Cullen, Director
John Lee, General Assistance Division Manager
January 1996
Unnrralu of Ca1d"rnia'n B,ykelc u • Sehta11 o(S(xia(V,.'el(aw i BASSC 1 120 Hardao4 H,4 B.•rk;,,v CA 94720 • Fa,510-643-6126
EXECUTIVE SUMMARY
INTRODUCTION
In 1995,the Contra Costa County Social Service Department requested that the Research
Response Team of the Bay Area Social Services Consortium(BASSC)of the Center for Social
Services Research at the School of Social Welfare, University of California,Berkeley assist with
conducting a demographic study of the General Assistance(GA) population in the county. The
purpose of the research was to document certain demographic information not routinely available
so that the Social Service Department may have data necessary for planning and developing
programs which would'best serve both General Assistance recipients and the larger Contra Costa
County population.
The research study focuses upon a subset of 458 persons who applied for General Assistance
benefits at the four intake sites in the county over a four-week period during the Summer of 1995.
This research presents a snapshot or point in time description of the demographic characteristics
of GA applicants and recipients living in Contra Costa County.
GENERAL ASSISTANCE IN CONTRA COSTA COUNTY
Even though General Assistance is mandated under State Welfare Institutions Code 17000,it is
funded entirely by the county through General Fund dollars. GA is regarded as a short-term
program designed to meet the minimum needs of unemployed/disabled persons and to instill self-
sufficiency for those who are employable.
The goal of Contra Costa County's GA program is self-sufficiency. To assist recipients to meet
this goal,the Social Service Department:
• provides employable clients with services to assist them with obtaining self sufficiency
through employment;and
• provides unemployable clients with services to assist them with obtaining Supplemental
Security Income(SSI).
RESEARCH FINDINGS-IN THEIR OWN VIEWS
PROFILE OF GENERAL ASSISTANCE APPLICANTS
Researchers interviewed 458 persons applying for General Assistance during a four week period
in the Summer of 1995. The following are the self declared reports of these 458 persons.
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)emographics of GA Applicants
Applicants were interviewed at the Richmond intake site(46.3%),Martinez intake site
(25.5%), Antioch intake site(24.2%), and Hercules intake site(3.9%).
Approximately two-thirds(61.6%)of those applying for General Assistance were male;
slightly more than one-third (38.4%)were female.
While the overall ethnic mix varies by location, the study population included: 41.8%
African American, 38.7%Caucasian, 8.8% Hispanic, 6.8% Asian/Pacific Islander, 1.8%
Native American, and 2.2% Other.
The mean age of the GA applicants interviewed was 33.4 years(standard deviation=
10.7).
• Those who indicated either single, divorced, separated, or widowed totaled 95.4%, and
(4.6%)were presently man ied/coupled.
• Although one-fifth of the respondents(20.7%) did not complete high school,the majority
(51.1%)reported receiving their high school diploma or GED. Over one-quarter(28.1%)
of the GA applicants interviewed indicated that they had vocational training(4.6%),taken
undergraduate courses(18.9%), or completed an undergraduate(4.2%) or graduate
degree(.4%).
• Slightly more than one-tenth(13.3%)reported being a U.S. Veteran;the majority of these
persons having served in the Army(57.4%),Navy(21.3%), or Marines(14.8%).
Residency Status
• A large majority(93.6%)of respondents reported being U.S. Citizens. All of those who
were not citizens(n=27) stated that they were legally documented.
• Over one-third(35.5%)of the total sample of GA applicants reported living in the City of
Richmond, 11.91/6 said they lived in Concord, 10.1%in Antioch,9%in Pittsburg, 7.9% in
Martinez, and 7%in San Pablo.
• Over half(56.9%) of the GA applicants interviewed are long term residents of Contra
Costa County,having lived there for 10 years or more. In the past six months, only 9.7%
have relocated to the county. Most stated that the reason for their move was to make a
"new start"(47.8%).
Housing Status
• One-third(33.7%)of those interviewed self identified as homeless. Slightly less than one-.
third(29.1%)of the respondents indicated that they lived in an apartment and(28.4%)
lived in a house. Ten percent lived in public housing or received Section 8 housing
iii
vouchers. Nearly half(44.9%)reported that they lived alone.
Employment History/Income Sources
* Over three-quarters(77.1%)of persons applying for GA benefits reported being
unemployed and looking for work, 8.2%were unemployed (=looking for work), and
7.8%were disabled/unable to work. Applicants interviewed who were employed(either
full time, part time or occasionally)consisted of 5.3%of the sample.
• Of the unemployed,nearly one-quarter(22.1%)indicated being without a job for about six
months to one year. Those who had never been employed represented 6.1%of the
sample. Slightly less than one-tenth(9.6%)have not been working for more than five
years.
* The most frequently reported reasons for unemployment were: 1)employment ended
(33.1%), 2)physical/mental health issues(17.8%), and 3)a variety of other reasons
(35.9%) [which included"recently released from jail,""can't find work/not enough
work,""going to school,"and"language barriers]."
• When applicants were queried about their sources of income in the past six months, over
one-third(37.7%) stated that they received Food Stamps,37%had full/part time work,
and 34.7%reported receiving assistance from relatives. One-fifth(20.8%)of respondents
were reapplicants and reported receiving General Assistance benefits within the past six
months.
* A small percentage(16.4%)of the General Assistance applicants had applied for
Supplemental Security Income(SSI). Of these(n=72),nearly half(47.2°/x)had an
application pending, 34.7%had their application denied and took no further action,and
11.1%had their application on appeal.
Social Services
• Although the majority(63%)of GA applicants reported they did not receive any social
services, 15.4%indicated receiving food/meal services in the past six months, 13.8%used
health services, and 9.2%received employment services.
• A substantial percentage of GA applicants had a recent history of incarceration. Nearly
one-third(32°l0)of the respondents stated that they had been in jail in the past two years.
Of these, 39.6%had committed a felony and nearly half(47.1%)were on probation or
parole.
• Close to one-fifth(19.5%)of those interviewed reported receiving in-patient or out-
patient treatment for substance abuse,while slightly more than one-tenth(11.9010)reported
receiving mental health in-patient or out-patient treatment.
iv
t !
• When respondents were asked about the most important services that could help them
become more self sufficient,the five top service needs were: 1) employment (such as job
training and placement) 55.8%, 2) affordable housing 43.6%, 3)financial assistance
41.4%, 4) health services 32.71/o, and 5) food programs 26,4%.
Applicants' General Assistance History
• While the most common response to a question about the reasons for applying for General
Assistance benefits was"no resources available"(47,8%), 28.9% said"job loss,"and
19.3% reported"other"reasons than those listed on the survey(including"recently
released from jail,""can't find job or lack of work,""income while looking for work,"
"waiting for SSI,""need money while attending school,"and"recently relocated").
Only 10.2%of the 458 applicants interviewed had ever received GA benefits from
another county. Half(51.4%) reported this was their first time applying for GA in Contra
Costa County.
• Of the respondents who had received GA in Contra Costa County(n=210), 390/a received
the benefit for one to three months, 16.7%received the benefit for four to six months, and
nearly one-quarter(24.8%) collected GA for one to two years.
PROFILE OF PERSONS GRANTED GENERAL ASSISTANCE
Of the 458 General Assistance applicants interviewed over a four-week period during the Summer
1995,researchers were able to match 132 applicants(using the last four digits of their Social
Security Numbers)who were granted the General Assistance benefit.
Demographics of those Granted GA
• Those granted the GA benefit were applicants at the following locations: Richmond
(40.9%), Antioch(31.1%), and Martinez(28%).
• More than half(56.1%)of those granted the benefit were male; 43.9%were female.
• The ethnic mix was as follows: 38.6%African American;43.9%Caucasian; 8.3%
Hispanic;4.5%Asian/Pacific Islander; 1.5%Native American; and 3% Other.
• The mean age of recipients interviewed was 33.8 years(standard deviation= 10.4)with a
range of 18 to 68.
• Nearly all of the recipients interviewed(96.2%)were reportedly single(which includes
single, divorced, separated,or widowed); only 3.2%were married/coupled.
v
�i
• Less than one-quarter(2-1.2%) of those receiving GA had less than a high school
education. Over half(52.3%)had received a high school diploma and one-quarter
(26.5%)had continued schooling after high school.
• Veterans represented 12.9% of this population; over half of whom served in the Army
(64.7%).
Residency Status
• Nearly all(98.5%)of the persons granted GA were U.S. Citizens. Of the 1.5%, (n=2),
who were not U.S. citizens, all stated that they did have legal documentation to be in the
country.
* The largest numbers of persons granted the benefit lived in the cities/towns of Richmond
(31.8%), Antioch(13.6%), Concord(12.9°/x),Martinez(10.6%), and Pittsburg(10.61%).
• Over half(56.1%)reported that they lived in Contra Costa County for over ten years.
Twenty-two of the 132 respondents(15.2%)reported living in the county for six months
or less. Of these respondents,the largest numbers had recently moved from Alameda
County(n=7)or outside California(n=6). The most common reason given for relocating
to Contra Costa County was to pursue a"new start"(61.9%).
Housing Status
• More than one-quarter of the recipients interviewed lived in a house(28.8%)or apartment
(23.5%). Not quite one-tenth(7.6%)reported that they lived in public housing or Section
8 housing. Over one-third(37.1%) self identified as homeless(defined as living on the
street, car,van, etc.). Close to half(45.5%)reported living alone.
Employment History/Incomes Sources
• More than three-quarters of the recipients(76.5%)stated that they were unemployed and
looking for work; 5.3%indicated that they were unemployed,but=.looking for work.
Over one-tenth(13.6%)stated that they were disabled and could not work. A small
number(1.5%) stated that they were employed part-time or had"other" as their
employment status.
* Of those who were unemployed, more than half(59.3%)had been out of work for six
months or longer, and one-quarter were out of work from zero to three months. A small
percentage(5.5%)stated that they had never been employed.
• The most common reason for unemployment was reported to be"other"reasons as
chosen by 28.90/o. These reasons included recent incarceration,not finding work or not
enough work, and being homeless. Nearly one-quarter of the respondents(23.41/o),were
unemployed due to termination of their previous job.
vi
fr 1
• Less than one-fifth(18.9%)of those granted GA reported that they had applied for SSI JJJ
benefits. Of those who did apply, 52%were still pending a formal decision, another 24%
were denied SSI and did not take further action,and 16% had an application on appeal.
• The most common source of income in the last six months was"assistance from
relatives/friends,"which was chosen by 38.6%. Food Stamps and work were the second
most common sources of income,each chosen by 37.1%. Over one-tenth(12.1%)
reported that GA was a source of income that they had received.
Social Services
• Almost two-thuds(63.8%)of those granted GA stated that they had not received any
social services in the last six months. Of those who indicated that they did receive some
type of social service, 16.9% said they received some health services and 13.1%noted
food/meal programs. About 6.9%of those interviewed reported getting employment
services. [All GA recipients who are"employable"receive employment services.]
• About one-thud(38.2%)of GA recipients reported that they spent time in jail within the
past two years. Of those who were previously incarcerated, 34%stated that the crime
they committed was a felony and 36%were still on parolelprobation at the time of the
interview.
• Regarding substance abuse treatment, 22.7% noted that they had received some form of
treatment. About one-tenth(10.6%)indicated that they had received in-patient or out-
patient mental health treatment in the past.
More than half(59.l%)of those granted GA felt that employment services{job training
and placement)was one of the most important services that could help them become more
self-sufficient. Almost half(4701x)also chose affordable housing as a service that would
assist them;43.9%chose financial assistance as another helpful resource. For 37.1%,
having health services was an important service that would help them become more self-
sufficient. About one-fifth of recipients each chose educational services(20.5%)and food
programs(22%) as other services that would be beneficial.
Recipients' GA History
• The number one reason that was chosen to explain why they were applying for GA was
the fact that they had"no other resources available,"with 51.1%citing this choice. Over
one-quarter (26.5%) stated that a job loss caused them to apply for GA and 18.9% chose
"other"as the reason they were applying.
• About 9.9%of recipients reported that they had received GA benefits from another
county. Of those who did receive GA somewhere else, 33.3%had received GA from
Alameda County, 25%received GA from Solano County, and 8.3% received GA from
various other counties(including San Francisco,Los Angeles, and Sonoma).
vii
• More than half(60.6%)of the recipients were first time applicants to the GA program in
Contra Costa County. About one-quarter(24.2%)had applied one time previously and
8.3%had applied twice before for GA uenefits. For those who had previously received
benefits in the county(n=51), 56.9%reported that the total length of time that they were
on the program was one to three months.
DISCUSSION OF FINDINGS
The GA population in Contra Costa County is not a homogeneous group but one that is quite
diverse. Even though the overwhelming majority are single persons, the population varies in
terms of gender, ethnicity, age, work experience, and many other characteristics. The study
shows that while men made up a large percentage of the GA caseload,the number of'women was
substantial. In this study,the percentage of males interviewed and granted the benefit was 56%
and the percentage of females was 44%. Persons of all ethnic and racial backgrounds are
recipients of GA. The majority of grantees interviewed in this study were Caucasian(43.9%)and
African American(38.6%). GA recipients in Contra Costa County are dispersed among different
age groups. The largest number fall within the age range of 26 to 3 5. The mean age of those
interviewed and granted the benefit was 33.8 years.
This study found the majority of GA recipients interviewed in Contra Costa County were males
(56%),Caucasians(44%), 35 years old and younger(590/6), single(960/6), educated(79%have a
high school degree or above),and are applying for GA for the first time(61%). Furthermore,
most have lived in the county for over 10 years(560/6),have been unemployed for less than one
year(570/6),were looking for work(77%),and had not received any social services in the past six
months(64%).
This study found that the large majority of the recipients(76.5%)were unemployed and looking
for work and that 14%of those interviewed and granted GA self-identified as disabled/unable to
work.
Most of those interviewed and subsequently granted the benefit indicated that in order to become
more self-sufficient,the most important service they need is employment services(including job
training and placement). In addition,these GA recipients indicated the need for affordable
housing,financial assistance(including rental assistance),health services,and food programs.
The most often cited reason for applying for GA was economic in nature, including"no other
resources available" and job loss.
viii
I
RECOMMENDATIONS AND CONCLUSIONS
The intent of this study is to provide the Contra Costa County Social Service Department with
demographic and other data about the General Assistance population to assist with program
management and policy decision-making that will best serve the GA population and the larger
Contra Costa County community. The following recommendations are based on reports from the
GA applicants/recipients interviewed in the Summer 1995 in addition to some of the existing
literature on public assistance programs.
Recommendation I: Policy and program development decisions should reflect the diversity
of the General Assistance population.
The General Assistance recipient population in Contra Costa County is diverse in terms of gender,
ethnicity, age, education, work experience, and other background characteristics. It includes
single adults, individuals waiting to receive SSI, mentally ill persons, substance abusers,veterans,
parolees, and homeless persons, as reflected across the four intake sites in the county.
Recommendation 2: Enhanced employment services are critical to training and building
economic self-sufficiency in the GA population.
One of the most important goals of the Contra Costa County GA program is "providing
employable clients with services to assist them with obtaining self sufficiency through
employment." Of those applicants granted the GA benefit, the majority(77%)indicated that they
were unemployed and looking for work. Much assistance is needed to help GA recipients
overcome serious barriers to employment.
More than half(59%) of those granted the benefit had been unemployed for at least six months.
Many explained that their employment had recently ended due to not enough work, or inadequate
job skills and experience. Yet, only a small number(7%) reported using employment services
over the last six months. [All GA recipients who are"employable" receive employment services.]
Most (59%) of those interviewed and subsequently granted GA indicated that, in order to become
more self-sufficient, they needed employment services (job training/placement services).
Assistance is needed in expanding employment preparation or job skill training and placement
services in addition to health care coverage,transportation, and other support services(e.g.,
substance abuse treatment)that will enable those on GA to get and retain jobs(Nichols and
Porter, 1995). Rank(1994) makes the case that "jobs(that pay a living wage and provide
reasonable benefits)are the most needed and most permanent solution to the poverty problem"
(p. 188).
The employment component of the GA program must continue to be developed with the
assistance of the larger community. Enterprise development and job creation through new
collaborative ventures could be expanded between the public, nonprofit, and private sectors.
Community resources to assist the GA population in becoming more self-sufficient include: JTPA
ix
4
� 1
(Job Training and Partnership Act), EDD (Employment Development Department), other
vocational programs, drug and alcohol services, counseling services, health assessment and health
access services, and shelter care.
Recommendation 3: Collaboration is needed between programs in the county in order to
more adequately support the GA program.
Many applicants to GA have been involved with other components of the human services and
criminal justice systems. A percentage have recently spent time in jail(32%) and are currently on
probation and parole(47%), others are waiting for SSI approval (47% of those who applied),
others have participated in mental health(12%) and/or substance abuse treatment(20%), and still
others have recently had their AFDC benefits canceled(5%).
Since the 1980's,the increased caseload and costs for GA have placed enormous burdens on other
county funded services(Hofinann, 1995). The various programs/departments involved in the lives
of many GA recipients need to collaborate and communicate to create a better system within
existing fiscal constraints. There could be some restructuring on the county and other levels to
promote a seamless service system with shared responsibility across programs/departments.
Recommendation 4: Collaboration is needed among the local, regional, State and Federal
governmental levels in order to more adequately support the GA program.
The GA program is the "safety net" for persons displaced from one program or service system to
another(e.g., SSI,AFDC,Refugee Assistance, corrections, and mental health programs)and for
shifting costs from one level of government to another(namely from Federal and State to local
government)(Moon and Schneiderman, 1995).
Even though State and Federal policies and programs affect the local level, GA is a 100%local
responsibility(Lum, 1995b). GA remains an unfunded mandate. A disproportionate burden is
placed on counties for the administration and financing of GA and for creating new solutions to
address the myriad of complex issues facing this population. Regional approaches are being
considered to address some of the inequities in neighboring counties(namely Alameda and San
Francisco). However,the responsibilities for funding this program must go beyond the county
level to include State and Federal support. A fundamental restructuring of the governmental
partnership of the program is needed.
CONCLUSIONS
There exist substantial concerns that prospective cuts in State/Federal assistance programs will
further overburden Contra Costa County's GA program(Hofmann, 1995). Welfare reform at the
State/Federal levels will potentially impact local GA programs. In addition to an increase in the
number of people applying for GA,the new caseload will exhibit a changed demographic profile
(e.g.,more low income families). Counties will need to keep abreast of the projected changes on
the Federal/State levels and continue to reevaluate their GA programs and the services provided.
x
Counties like Contra Costa may likely be forced to create more stringent eligibility conditions,
restrict benefits for specific groups, and reduce benefits levels. If retrenchment continues, it is
important to realize that reductions in GA may result in increased costs in other areas (namely
community-based services including shelters, mental health programs, law enforcement). It will
take the collective efforts of political leaders; public, nonprofit, and private sector organizations,
advocacy organizations; and the GA population to create more effective and affordable long-term
solutions which address the multiple problems and complex needs of the diverse population that
benefits from this assistance program of last resort.
xi
Table 19
Demographics of GA Recipients
Total
Characteristic (%)
(n=132)
Gender
Female 43.9
Male 56.1
Race/Ethnicity
BlacUAfrican American 38.6
White,Non-Hispanic 43.9
Hispanic 8.3
Asian/Pacific Islander 4.5
American Indian/Native Am. 1.5
Other 3.0
Age
25 rears old&younger 28.8
26-35 years old 30.3
36-45 years old 29.5
46-55 years old 10.6
56-70 years old .8
Mean age 33.8
Present Marital Status
Single 65.2
Married/Coupled 3.8
Divorced. 18.9
Separated 10.6
Widowed 1.5
Level of Education Completed
Below High School " 21.2
High School/GED 52.3
Vocational Training/Undergraduate 22.0
courses
Undergraduate/Graduate Degree 4.5
49
Table 23
Reasons for Unemployment as Reported by GA Recipients
Total
*Reasons (%)
(n=128)
Other 28.9
Employment Ended 23.4
Physical/Mental Health 31,2
Issues
Perm/Temp Disabled 18.8
Transportation Difficulties 11.7
Career change/lack of 8.6
skills
Recently Relocated 9.4
Criminal Historc 4.7
Lack of Child Care 0.8
Lack of Documentation 0
*Percentages do not total 100% as respondents could mark more than one answer.
»
52
Table 26
*Services to assist in becoming more self sufficient as reported by GA Recipients
Total
Service (%)
(n=132)
Employment Services 59.1
Affordable Housing 47.0
Financial Assistance 43.9
Health Services 37.1
Food Programs 22.0
Educational 20.5
Transportation 15.9
Substance Abuse 9.8
Child Care 8.3
Legal 7.6
Emergency Shelter 4.5
Personal Care 6.1
Mental Health 1.5
More information about 3.0
programs
Other 0.8
*Percentages do not total 100% as respondents could mark more than one answer.
55
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