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HomeMy WebLinkAboutMINUTES - 04251995 - HB ii H.A & H.B THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA DATE: April 25, 1995 MATTER OF RECORD 1 H.A Joan Sparks, Community Services Director, in conjunction with li the Week of the Young Child, presented Vickie Robertson with the 1995 Child Development Teacher of the Year Award. ' j/ H.B The Board of Supervisors received the County Volunteer Program Annual Report and presented awards in recognition of volunteer in government. THIS IS A MATTER FOR RECORD PURPOSES ONLY NO BOARD ACTION TAKEN i I REPORT TO THE BOARD OF SUPERVISORS ON CONTRA COSTA COUNTY VOLUNTEER PROGRAMS January 1, 1994 - December 31, 1994 * Value of Volunteer Hours** .......................... $4,717,204.46 * Revenue and Other Donations ........................2,179,761.51 * Total Financial Benefit..................................................................... $6,896,965.97 * County Costs* .................................................$575,034.41 * Funded by Outside Sources ...............................204,890.07 * Total Program Costs...........................................................................$779,924.48 * Total Hours Contributed by Volunteers ................................................304,532.19 * Full Time Equivalents........................................................ ....146.42 ...................... The following thirteen programs, administered by Contra Costa County,have demonstrated cost- effectiveness, financial benefit, and extraordinary service to the citizens of the County as well as to departments and agencies. The programs, noted for their preventative aspects and quality of service, are: 1. Animal Services- Volunteer Program 2. Health Services- Merrithew Memorial Hospital and Clinics Volunteer Program and Auxiliary 3. Health Services- Newborn Connections 4. Library- Friends of the Library 5. Library- Project Second Chance 6. Library- Volunteer Program 7. Office on Aging - HICAP 8. Office of Emergency Services- RACES 9. Probation- Volunteer Program and Juvenile Hall Auxiliary 10. Sheriff-Coroner- Reserve and Search and Rescue Units 11. Sheriff-Coroner- S.A.V.E.S. Program 12. Social Service - Volunteer Program and Contra Costa Volunteer Services, Inc. 13. Superior Court, Juvenile Division- CASR Program *Includes: salaries,benefits,recognition events and mileage reimbursement. **The Volunteer Program Administrators' Committee has adopted$15.49(including benefits)as the hourly rate for this report. Animal Services Volunteer Program * Value of Volunteer Hours..................................$98,531.80 *Revenue and Other Donations ...............................4,414.00 * Total Financial Benefit.................................................................:...... $102,945.80 * County Costs..........................................................$200.00 *Funded by Outside Sources ..........................................0 * Total Program Costs..................................................................................$200.00 * Volunteer Hours .......................................................................................6,361.00 * Full Time Equivalents......................................................................................3.06 Preventative/Beneficial Aspects of the Program The volunteers: -- Assist the public with lost and found animals and adoption information -- Help re-unite pets with owners as soon as possible which helps to reduce Shelter population -- Answer phones at the Low-Cost Spay, Neuter, Vaccination Clinic, to help with the pet over- population problem -- Groom animals for adoption to make them more adoptable -- Assist with the Public Education Program r Health Services Merrithew Memorial Hospital and Clinics Volunteer Services and Auxiliary * Value of Volunteer Hours................................$670,113.00 * Revenue and Other Donations .............................50,282.00 * Total Financial Benefit........................................................................$720,395.00 * County Costs.....................................................$65,312.00 * Funded by Outside Sources ..........................................0 * Total Program Cost ..............................................................................$65,312.00 * Volunteer Hours .....................................................................................43,261.00 * Full Time Equivalents....................................................................................20.80 Preventative/Beneficial Aspects of the Program Merrithew Memorial Hospital's Auxiliary is a non-profit corporation, eligible to receive United Way funds. Last year, more than$59,000 in major equipment purchases for the hospital were made possible through$13,648 in United Way donations and other volunteer fund raising efforts. Other preventative/beneficial aspects of volunteers include: -- Patient support care through in service and.community outreach volunteers -- Gift Shop operations- a daily fund raising effort -- Effective public relations through managing and staffing the Information Desk in the hospital lobby -- Support for hospital services through various fund raising activities -- Inspiration and moral support through demonstrated commitment and caring Volunteer Services provides a warm,hope filled environment for the hospital's needy patients when reducing the anxiety of pre-surgery children by giving them wrapped, stuffed animals to "open when you wake up"; giving complete layettes to needy parents for their newborn babies; sponsoring art mural and garden projects for mental health patients; and encouraging addicted mothers to stay clean and sober through volunteer-provided incentives. Health Services Newborn Connections * Value of Volunteer Hours................................ $140,649.20 * Revenue and Other Donations .............................62,308.91 * Total Financial Benefit........................................................................$202,958.11 * County Costs.....................................................$13,500.00 *Funded by Outside Sources ...................................8,065.07 * Total Program Costs.............................................................................$21,565.07 * Volunteer Hours .......................................................................................9,080.00 * Full Time Equivalents......................................................................................4.37 Preventative/Beneficial Aspects of the Program Newborn Connections is a volunteer home visiting program, working with the Health Service Department, for patients who have delivered their babies at Merrithew Memorial Hospital. Volunteers provide weekly visits for the first 3-12 months of the babies' lives. By assessing the needs of the family, each home visitor can provide a link to resources and education. The companionship of a consistent family advocate helps to reduce stress and isolation which can contribute to child abuse. Over a long period of time, Newborn Connections'volunteers have had the joy of seeing their new families become strong, loving parents. In addition to being funded by Merrithew Memorial Hospital, Newborn Connections is funded by the Junior League of Oakland-East Bay, Inc., the March of Dimes, Gymboree, Esprit Corporation, Shell Oil, Acalanes Adult Education, Martinez Adult Education, Kaiser Permanente Walnut Creek, Brookside Hospital, Kiwanis, AAUW, churches, service clubs, and individuals. Library Friends of the Library * Value of Volunteer Hours................................$531,833.66 * Revenue and Other Donations ...........................625,296.00 * Total Financial Benefit..................................................................... $1,157,129.66 * County Costs.....................................................$35,304.00 * Funded by Outside Sources .............:............................0 * Total Program Costs.............................................................................$35,304.00 * Volunteer Hours .....................................................................................34,334.00 *Full Time Equivalents....................................................................................16.51 Preventative/Beneficial Aspectsof the Program The Friends of the Library supports the Library in a variety of ways. They: -- Fund purchases of library materials and equipment -- Fund programming for children and adults -- Provide refreshments for the public attending programs -- Campaign for increased hours and provide financial support for extra hours -- Hold sales of used books -- Maintain community contacts promoting the Library -- Fund major library renovation projects(landscaping, building additions, etc.) -- Produce library Friends newsletters Library Project Second Chance * Value of Volunteer Hours................................$153,521.39 *Revenue and Other Donations .............................32,275.00 * Total Financial Benefit........................................................................ $185,796.39 * County Costs.....................................................$58,139.00 * Funded by Outside Sources ..........................................0 * Total Program Costs.............................................................................$58,139.00 * Volunteer Hours .......................................................................................9,911.00 * Full Time Equivalents......................................................................................4.76 Preventative/Beneficial Aspects of the Program Project Second Chance is a multi-faceted program. Programs include: -- One-on-One Tutoring -- Families for Literacy, a program designed to break the cycle of illiteracy by teaching adult learners how to help their pre-school children read -- Computer Assisted Learning, a program which uses computers at its learning center to reinforce basic skills and helps adult learners become computer literate Library Volunteer Program * Value of Volunteer Hours................................$394,143.05 * Revenue and Other Donations ......................................0 * Total Financial Benefit........................................................................$394,143.05 * County Costs.....................................................$591,116.00 * Funded by Outside Sources ..........................................0 * Total Program Costs.............................................................................$59,116.00 * Volunteer Hours .....................................................................................25,445.00 * Full Time Equivalents....................................................................................12.23 Preventative/Beneficial Aspects of the Program The Library's Volunteer Program enhances library service to the public in a variety of ways: -- Offering book delivery services to the homebound and patients in convalescent hospitals, to teachers in the Libraries and Schools Together Program Providing services to children in the Grandparents and Book Program and Homework Help Centers -- Helping to organize local history files,update community resource files, and clip and file newspaper articles and pamphlets -- Training library patrons how to access the Internet -- Processing paperbacks for circulation -- Assisting with genealogy research -- Arranging bulletin board displays and exhibits -- Creating and maintaining picture files -- Cleaning, covering, and repairing books and records -- Serving as hosts/hostesses at library programs -- Distributing flyers and posters in the community Office on Aging Health Insurance Counseling and Advocacy Program * Value of Volunteer Hours..................................$75,172.97 * Revenue and Other Donations ...........................288,444.00 * Total Financial Benefit........................................................................$363,616.97 * County Costs..............................................................$0 * Funded by Outside Sources .................................79,040.00 * Total Program Costs.............................................................................$79,040.00 * Volunteer Hours .......................................................................................4,853.00 * Full Time Equivalents......................................................................................2.33 Preventative/Beneficial Aspects of the Program All revenue for the Health Insurance Counseling and Advocacy Program(HICAP) came from State and Federal funds. HICAP, under the Office on Aging,provided free counseling and education to 4,225 Contra Costa seniors in 1994. Highly trained volunteers provided individual help with Medicare concerns, insurance claims, and the selection of supplemental insurance to 1,430 County seniors. Documented savings of$275,523 (which is included in the figure for Revenue and other Donations, listed above)to seniors is attributed to the successful efforts of HICAP in 1994. The Program protected seniors from fraudulent insurance companies and agents and strengthened the independence of seniors through education. It has served as a model for a national insurance counseling program funded by the federal government. Office of Emergency Services Radio Amateur Civil Emergency Services * Value of Volunteer Hours..................................$51,117.00 * Revenue and Other Donations ........................... 165,000.00 * Total Financial Benefit........................................................................$216,117.00 * County Costs.......................................................$1,700.00 * Funded by Outside Sources ......................................800.00 * Total Program Costs...............................................................................$2,500.00 * Volunteer Hours .......................................................................................3,300.00 * Full Time Equivalents......................................................................................1.59 Preventative/Beneficial Aspects of the Program The Radio Amateur Civil Emergency Services(RACES)group provides supplemental emergency communications in times of disasters. This group also trains on a regular basis and participates in county-sponsored disaster exercises. Members provide their own communications equipment (approximate value, $165,000). RACES ham radios and computers are sometimes the only working means of communications following a major earthquake. Probation Probation Volunteer Program and Juvenile Hall Auxiliary * Value of Volunteer Hours................................$225,909.10 * Revenue and Other Donations .............................81,165.00 * Total Financial Benefit........................................................................$307,074.10 * County Costs.....................................................$18,394.00 * Funded by Outside Sources .................................23,635.00 * Total Program Costs.............................................................................$42,029.00 * Volunteer Hours ..................................................................................... 14,584.19 * Full Time Equivalents......................................................................................7.01 Preventative/Beneficial Aspects of the Program Probation Department volunteers perform a wide variety of services in various locations, ranging from tutoring and one-to-one contact with residents at the Orin Allen Youth Rehabilitation Center, to the Bedtime Story reading program at Juvenile Hall, to providing crime victims assistance in obtaining state restitution for medical and counseling costs. The aims of the Probation Volunteer Program are to help protect the community from the costs of crime, by direct intervention with victims, by enforcing the orders of the Court, and by fostering rehabilitation of law violators. Sheriff- Coroner Reserve and Search and Rescue Units * Value of Volunteer Hours................................ $725,861.40 * Revenue and Other Donations ............................. 10,303.00 * Total Financial Benefit........................................................................$736,164.40 * County Costs...................................................$108,675.00 * Funded by Outside Sources ..........................................0 * Total Program Costs...........................................................................$108,675.00 * Volunteer Hours .....................................................................................46,860.00 * Full Time Equivalents....................................................................................22.53 PreventativeBeneficial Aspects of the Program The Search and Rescue and Reserve Deputy Sheriffs staff are available 24 hours a day, 7 days a week, providing specialized services for the Sheriffs Office. Search and Rescue Members assist the Sheriffs Office and other local agencies in tracking lost adults and children, suspects in criminal activity, and locating missing evidence. Team Members also provide medical services to communities within the County for special events and disaster situations. Reserve Deputy Sheriffs provide staff support and work as partner officers with full-time Deputy Sheriffs in four contract cities, three Sheriff substations,vice/narcotics, and the Main Detention Facility. These volunteers face many of the same problems and dangers as our full-time Deputy Sheriffs and, although unpaid, are required to meet the same standards. As County governments are faced with both increasing demands for service and reduced or restricted resources, the importance of these programs becomes clear, particularly since law enforcement is traditionally a high-budget program. These volunteers provide the community with a high-quality service. They do it for no salary or benefits and often cover many of the expenses from their own finances. Sheriff- Coroner S.AN.E.S. Program * Value of Volunteer Hours..................................$98,810.71 * Revenue and Other Donations ..................................200.00 * Total Financial Benefit..........................................................................$99,010.71 * County Costs.....................................................$64,170.00 * Funded by Outside Sources ..........................................0 * Total Program Costs.............................................................................$64,170.00 * Volunteer Hours .......................................................................................6,379.00 * Full Time Equivalents......................................................................................3.07 Preventative/Beneficial Aspects of the Program The Sheriffs All Volunteer Extended Services(S.A.V.E.S.)Program completed its first year of operation on December 31, 1994. The Program was developed to utilize the experience, education, and dedication of citizen volunteers in non-police power support functions. The benefits of the Program are as follows: 1. It has allowed sworn staff more time to concentrate on their primary mission(i.e., preventing or solving crime) 2. It has allowed the enhancement of the existing crime prevention program which had been severely reduced due to budget shortfalls. In this regard, a Citizen's Crime Prevention Academy was organized to train volunteers to provide crime prevention services. 3. It has allowed an opportunity for citizens to gain a general knowledge of County government and a specific understanding of a law enforcement agency. Social Service Department Volunteer Services and Contra Costa Volunteer Services, Inc. * Value of Volunteer Hours................................$808,021.18 * Revenue and Other Donations ...........................772,033.60 * Total Financial Benefit..................................................................... $1,580,054.78 * County Costs...................................................$150,524.41 * Funded by Outside Sources ..........................................0 * Total Program Costs...........................................................................$150,524.41 * Volunteer Hours .....................................................................................52,164.00 * Full Time Equivalents....................................................................................25.08 Preventative/Beneficial Aspects of the Program Volunteer Services augments the help provided by the Social Service Department to its clients and assists it with varied supportive tasks. In 1994, basic needs of many clients were addressed through "Season of Sharing" funds($196,680)provided by the San Francisco Chronicle and by Volunteer Services' own fundraising efforts($81,405)which included a donation from the San Francisco Examiner's "Cherish our Children" campaign. When assisting clients with funds, Volunteer Services places particular emphasis on prevention, protection and self-reliance. The total number of people served in 1994 exceeded 25,000. Below are highlights of program achievements made possible by the funding sources mentioned above, plus community and volunteer support. -- Season of Sharing funds prevented 360 families from becoming homeless. -- More than 10,000 individuals were served with holiday baskets, toys, or clothing, and over 1,800 were given emergency food during the year. -- More than 450 children were sent to camp and over 200 children received back-to- school clothes and/or supplies. Other services were enhanced by more than 500 volunteers who: coordinated drivers;transported children; answered inquires for the Adoptions' Unit;purchased emergency supplies for Child Protective Services including clothing, diapers, formula, and headlice shampoo (funding provided by Volunteer Services);updated foster home vacancy lists for the After Hours Emergency Response Team;recruited individuals to care for seniors and the disabled active to In-Home Supportive Services;plus provided general clerical support by opening, sorting, and distributing mail, filing,plus making over 3,500 intake/recertification packets and case folders monthly. Superior Court, Juvenile Division Court Appointed Special Representatives * Value of Volunteer Hours................................ $743,520.00 * Revenue and Other Donations .............................88,040.00 * Total Financial Benefits...................................................................... $831,560.00 * County Costs................................................................0 * Funded by Outside Sources ...............................$93,350.00 * Total Program Costs.............................................................................$93,350.00 * Volunteer Hours .....................................................................................48,000.00 * Full Time Equivalents....................................................................................23.08 Preventative/Beneficial Aspects of the Program Through the support of highly trained volunteers, the Court Appointed Special Representatives' Program(CASR)matched concerned Contra Costa County citizens to abused,neglected children who are currently involved in the Child Welfare System. By mentoring, supporting, and advocating for the child's best interest, CASR's are able to prevent children from becoming lost, under-served, and emotionally neglected by the Social Services/Juvenile Court System.