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HomeMy WebLinkAboutMINUTES - 04111995 - IO.2 f TO: BOARD OF SUPERVISORS 1 .0.-2 Contra INTERNAL OPERATIONS COMMITTEE /'� FROM: i< ( OVC ta � .. :... County April 3, 1995 *` DATE: rr�i`oir+ti REPORT ON MEETING WITH THE AUDITOR-CONTROLLER REGARDING THE SUBJECT: PERFORMANCE, ACCOMPLISHMENTS, ISSUES AND FUTURE DIRECTIONS OF HIS DEPARTMENT SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDATION: ACCEPT this report from the Internal Operations Committee on its meeting with the Auditor-Controller. BACKGROUND: On June 28, 1994, the Board of Supervisors, at the request of Supervisor DeSaulnier, referred to the Internal Operations Committee a request to develop a procedure which would allow the Internal Operations Committee to meet with each Department Head during the year and report on the Department' s activities . A number of Department Heads were heard in 1994 . On December 13, 1994, the Board of Supervisors referred this item to the 1995 Internal Operations Committee for the purpose of hearing from the remaining Department Heads . On April 3, 1995, we had the opportunity to meet with the Auditor- Controller, Ken Corcoran. Mr. Corcoran presented the attached report- to us and . reviewed it with our Committee. Mr. Corcoran introduced his Assistant, Judith Van Note and his Administrative Services Assistant, Elizabeth Verigan. Mr. Corcoran and Mr. Batchelor particularly noted the high level of accuracy which the Auditor-Controller has been able to achieve in the area of accounts payable. An outside consultant reviewed the County' s accounts payable records and found only 19 errors in a review of 560,394 records . This is about 1/6 of the expected number of errors . Mr. Corcoran noted the essential importance of replacing the three main frame systems which his Department operates : the Finance System, the Property Tax System and the Payroll System. CONTINUED ON ATTACHMENT: YES SIGNATURE: RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE APPROVE 9�OTHER SIGNATURE(S): ACTION OF BOARD ON April 1 1., 1995 APPROVED AS RECOMMENDED � OTHER VOTE OF SUPERVISORS / I HEREBY CERTIFY THAT THIS IS A TRUE !L UNANIMOUS(ABSENT ) AND CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. ATTESTED Contact: PHIL BAT HELOR,CLERK OF THE BOARD OF CC., County Administrator SUPERVISORS AND COUNTY ADMINISTRATOR Auditor-Controller BY DEPUTY I .O.-2 -2- Mr. Corcoran also noted how proud he is of the Comprehensive Annual Financial Report (CAFR) and the national awards the County has received for the past several years for the preparation of this report. In response to a question from Supervisor DeSaulnier about whether the County has a long-term strategy on the use of technology, Mr. Batchelor responded that his office and other involved Departments are working with a consultant. The Committee is developing a platform on which all future systems will be built which will feature an open architecture so as to provide the County with the maximum amount of flexibility. Supervisor DeSaulnier also asked about the extent to which the Auditor-Controller provides services to the cities . He is interested in having the Auditor-Controller explore the possibility of selling payroll or other services to the smaller cities who might prefer to purchase such services rather than try to duplicate them themselves . We are very pleased with the highly effective, reputable, and professional services which are provided to the people of Contra Costa County by the Auditor-Controller and his staff. 1 I, OFFICE OF THE COUNTY AUDITOR-CONTROLLER BUDGET UNIT: 0010 1. OVER VIEW The functions and duties of the Auditor-Controller's Department are primarily defined by law. It is the Auditor-Controller's responsibility to serve as the chief accounting officer for the County and to ensure that the functions established for the Auditor-Controller in the California Constitution, various California codes and by the Board of Supervisors are effectively performed. Additionally, the Auditor-Controller's Department has assumed other duties that are not statutorily required. The Auditor-Controller serves as one of the key players on the County's Financial Team and has greatly contributed to the Financial Team's efforts. The Auditor-Controller Department's program areas are categorized as follows: A. Support of County Operations This category includes programs that provide core financial services to all County departments that are basic to the functioning of the County. Some of the core activities include the following: paying County employees; paying the County's service and vendor providers; maintaining the County's financial records; and auditing the County's records. B. Support of All County Jurisdictions This category includes the services provided by our Property Tax division in allocating and accounting for property taxes and assessments. C. County's Statutory Responsibilities Handled by the Auditor-Controller The Auditor-Controller's Office has assumed responsibility for certain activities that, although absolutely necessary, do not statutorily need to be done in the Auditor- Controller's Office. Prime examples are our Welfare Accounting unit, Child Support Receipts Processing unit and accounting support services provided to the County's Redevelopment Agency. D. Non-Statutory Responsibilities This final category includes activities the Auditor-Controller's Office has become involved with over the years, which appear to provide positive benefits to the County but are not legally mandated of the Auditor-Controller. Examples include production of the Comprehensive Annual Financial Report(CAFR) and involvement with the Tax and Revenue Anticipation Notes (TRANS) program. 2 RESOURCES A. FUNDING& STAFFING The overall budget of the Auditor-Controller's Department is as follows: Gross Expenditures: $5,617,022 Financing: $3,490,457 Net County Cost: $2,126,565 Funding Sources: Expenditure Transfers $840,519 State $266,973 Fees $2,316,965 Other $66,000 General Fund $2,126,565 Staffing(FTE): 77 Level of Discretion: The Board of Supervisors has no discretion over certain activities performed by the Auditor due to various California Codes or mandates. Other responsibilities assumed by the Auditor are discretionary. PROGRAM BUDGET 1. Support of County Operations Description: Financial services provided to all County departments including: payroll; financial record keeping; accounts payable; and auditing records. FTE: 53.78 Level of Discretion: Very limited Gross Expenditures: $3,939,140 Financing: $1,909,480 Net County Cost: $2,029,660 2. Support of All County Jurisdictions Description: Services provided by the Property Tax division in allocating and accounting for property taxes and assessments. FTE: 11.23 2 Level of Discretion: Very limited Gross Expenditures: $1,032,176 Financing $1,011,409 Net County Cost: $20,767 3. County's Statutory Responsibilities Handled by the Auditor-Controller Description: Handle the County's Welfare Accounting unit, Child Support Receipts Processing unit and accounting support for the County's Redevelopment Agency. FTE: 9.58 Level of Discretion: Very limited (although functions not mandated to be handled by the Auditor-Controller's Office) Gross Expenditures: $488,233 Financing: $472,068 Net County Cost: $16,165 4. Non-Statutory Responsibilities Description: Provide positive benefits to the County including: production of Comprehensive Annual Financial Report (CAFR); Tax and Revenue Anticipation Notes (TRANS) program; special financial and operational audits. FTE: 2.41 Level of Discretion: Discretionary Gross Expenditures: $157,473 Financing: $97,500 Net County Cost: $59,973 B. AFFIRMATIVE ACTION In compliance with the commitment of the Contra Costa County Board of Supervisors to an Affirmative Action Program and in accordance with the Equal Employment Act of 1972, the Auditor-Controller's Department fully adopts and supports Contra Costa County's Affirmative Action Policy. It is the Department's primary objective to ensure 3 equal employment opportunity for all employees to achieve their highest level of productivity and professional growth. The Auditor-Controller's Office has established and will continue to provide an environment where equal opportunity exists for all people in all aspects of employer/employee relations without discrimination because of race, color, religion, sex, national origin, marital status, sexual orientation or disability. The Auditor-Controller's Office ensures each employee fully understands the County's Affirmative Action Policy and acts in a manner that ensures a working environment where all employees are treated with dignity and respect. The Auditor-Controller Department's Affirmative Action Plan and Implementation Plan, which includes the department's work force data was submitted to the Equal Employment Advisory Council and the County Administrator's Office. The Equal Employment Advisory Council is in the midst of reviewing and evaluating all County Plans. • See Attachment A for Statistical Data C. AUTOMATION The Auditor-Controller's Department has three primary mission-critical systems: Finance System; Property Tax System; and the Payroll System. These systems are extremely antiquated(over 15 years old) and run on the mainframe. One primary objective of the Auditor-Controller's Office is to install new systems to improve operations, increase efficiency and ensure that the statutory requirements of the Auditor-Controller continue to be met. Presently, the Auditor-Controller's Office has 48 personal computers and installation of a Local Area Network(LAN) is in process. Some of the benefits of implementing a LAN include the following: Auditor-Controller's Office will have access to the County's Wide Area Network, which allows a shared data communications infrastructure; Ability to standardize software and ensure all critical files are backed-up on the main server; Security will be improved by maintaining files on the main server. 4 3. CLIENT PROFILE The Auditor-Controller serves all the citizens of Contra Costa County by ensuring the fiscal integrity of the overall financial operations of the County. As an elected official, the Auditor-Controller's first consideration is to serve his countywide constituents by carrying out the multitude of statutory requirements that are imposed on the Auditor-Controller. In carrying out these statutory requirements, County departments, employees as well as other jurisdictions, such as the school districts, special districts and cities, are served. 5 4. PERFORMANCE INDICATORS The Auditor-Controller's Office continually assesses and evaluates its operations. Recently, the Internal Audit division developed a performance survey to distribute to departments upon completion of audits; the information from the surveys is used to _ determine customer satisfaction with the quality of service provided by the Internal Audit division. Additionally, the Payroll division has developed countywide training sessions to improve the departmental payroll process and to obtain feedback to improve the centralized payroll process. The following are some specific objectives and standards presently used to measure the Auditor-Controller Department's performance: A. Objective: Complete the property tax roll and tax apportionment's in accordance with the Revenue and Taxation Code and the yearly apportionment calendar established by the State Controller. Performance Indicator: Tax roll prepared and tax distributions made in accordance with specific calendar requirements. B. Objective: Process payroll and related documents on a timely basis. Performance Indicator: Payrolls issued by dates specified in salary ordinance. Taxes remitted to IRS, FTB, etc. on due dates. W-2s issued no later than January 31. C. Objective: Prepare Comprehensive Annual Financial Report (CAFR) and submit to GFOA's Certificate of Achievement for Excellence in Financial Reporting Program by due date. Obtain Certification of Achievement for Excellence in Financial Reporting. Performance Indicator: Submission of CAFR to GFOA by December 31, and receipt of Certificate. The Auditor-Controller's Office will continue its efforts in developing comprehensive and meaningful standards to measure performance. 6 GENERAL ACCOMPLISHMENTS Received the Certificate of Achievement for Excellence in Financial Reporting for 13 consecutive years. Only 11% of the counties in the nation and 28% of the counties in California receive this award. Administered the Tax and Revenue Anticipate Note (TRANS) program. The Auditor- Controller's Office provided rating agencies with all financial data required to rate the notes and solely was responsible for developing and monitoring cash flow projections. Contra Costa County received the highest possible short-term rating from both rating agencies. Received results of an independent audit that disclosed only 19 errors in the review of 560,394 records, which compared to the 112 expected errors to be found in the same volume of reoccurs is 6 times better than the average. Additionally, the results of the audit confirmed that the County takes advantage of all available purchase discounts. Assumed the financial leadership role in the successful issuance of Pension Obligation Bonds in March of 1994, which results in an annual saving to the County of$2- 31000,000. Completed an extensive Tax Rate Area(TRA) consolidation project that reduced the number of TRAs in the County from over 3000 to approximately 1200. Assumed leadership role in the State Association of County Auditors and acquired state wide recognition for expertise in tax laws. Served in leadership role within the State Association of County Auditors in the following areas: - Executive Committee; - Accounting Standards and Procedures Committee; - Accounting Managers, Property Tax Manages and Audit Chiefs Sub-Committee; - Property Tax Shift Implementation Committee(Co-Chair); - AB 2788 (Public Safety Services -Prop. 172) Guidelines Committee. • See Attachment B for Workload Indicators by Division 7 S. CHALLENGES The Auditor-Controller's Office continual challenge is to keep current with the evolving advancement of technology. As stated, the mission-critical systems of the Auditor- Controller's Office are antiquated and will require replacement in the imminent future. Another challenge the Auditor-Controller's Office faces is the inability to effect its revenue. For the past four fiscal years County departments have been required to decrease their net county cost either by reducing gross expenditures or increasing revenue. Since the Auditor-Controller's Office is a central-service department, the nature of its functions limits the ability to increase revenue. Although the Auditor-Controller's Office has made diligent efforts to offset its expenditures, it becomes increasingly difficult to raise additional revenue. Furthermore, since the primary functions of the Auditor-Controller's Office are statutorily required, the ability to reduce services is limited. 8 l 6. THE FUTURE With the support of the Board of Supervisors and County Administrator's Office and the dedication and performance of staff, the Auditor-Controller's Office will continue to ensure the fiscal integrity of countywide financial operations, install new advanced- systems and fully utilize current technology to maintain and improve the financial operations of the County. 9 TIMETABLE AND GOALS Attachment A AUDITOR-CONTROLLER DEPARTMENT Total Positions Allocated* 77 Total Positions Filled** f688 Total Positions Vacant 9 Employee Breakdown Number Percentage Parity%*** Goal Need Total ** 68 100.0% Male 20 29.0% Female 48 71.0% 42.4% 29 0 White 55 80.8% African American 1 1.4% 7.6% 5 4 Hispanic 6 9.0% 7.7% 0 0 Asian/Pacific Islanders 3 4.4% 4.7% 0 0 Filipino 3 4.4% **** American Indian/Alaskan Native 0 0.0% 0.7% 0 0 Disabled 0 0.0% **** Notes: These footnotes are the same throughout this report. * Figures taken from Authorized Positions Report dated April 22, 1994 *" Figures taken from Workforce Report dated December 1, 1993 (Updated to represent current data as of April 22, 1994) *** Based on 1991 labor force statitstics in Contra Costa County **"'* Data not available Department Outlook: The Auditor-Controller's Department realizes that African Americans need to be targeted when recruiting for job openings in our office. Our department will continue to work with Personnel when developing a recruitment plan to fill vacancies in our department. OCCUPATIONAL CATEGORY AND SALARY LEVEL Occupational Category: Officials and Administrators Salary Range: $49,000.$61,000+ Total Positions Allocated 2 Total Positions Filled 2 Total Positions Vacant 0 JOB CLASSIFICATIONS FILLED VACANT TOTAL Auditor-Controller(Elected Official) 1 0 1 Assistant Auditor-Controller 1 0 1 >'>2 < >' :.;:.;:.;:.;.::,:::...::: :.:.:.:::::::::::::.; ;.....::.::.;:.;:.;:.;::.;:. ::::;:>::»:.>::»:::>::::>::>::::>::::>:<>«:::>::>:<:>:::>::::>::;::r;::>:::>::>::>::»::>::»::>::13€Eiit81€s:......Atllihlt .......:..:...............:.......................:..................::...: ............................ . X. ><:>::::>::>::>::>::>:<:::>::::<:::::>::::::<::::>;>::>::::>::::>::>::::>::»:>::<:::>::::> >:::<:::::»::::::>::::. . :..: 1100 .......... Number Percentage Parity Goal Need Total 2 100.0% Male 1 50.0% Female 1 50.0%1 42.4%1 0 0 White 2 100.0% 0.0% 0 0 African American 0 0.0% 7.6% 0 0 Hispanic 0 0.0% 7.7% 0 0 Asian/Pacific Islanders 0 0.0% 4.7% 0 0 Filipino t 0 0.0% American Indian/Alaskan Native 0 0.0% 0.7% 0 0 Disabled 0 0.0% OCCUPATIONAL CATEGORY AND SALARY LEVEL Occupational Category: Professionals alary Range: $20,000-$48,989+ Total Positions Allocated 33 Total Positions Filled 31 Total Positions Vacant 2 JOB CLASSIFICATIONS FILLED VACANT TOTAL Accountant III 3 0 3 Accountant II 2 1 3 Accountant 1 4 0 4 Administrative Svcs. Assistant 1 0 1 Auditor III 1 0 1 uditor 11 3 0 3 uditor 1 1 0 1 Budget Specialist II 1 0 1 EDP Auditor 0 1 1 Principal Accountant 4 0 4 Principal Auditor 1 0 1 Senior Systems Accountant 3 0 3 Systems Accountant 1 0 1 Supervising Accountant 5 0 5 Tax Roll Supervisor 1 0 1 .....;:;' i:;:i: :i Fi::i:::is::i:ii:1::::::i::ri:i:.::::ii:? s,�„w„{sa.......::.... ..,....................:.....:::::.:.::..:......................:.... Number Percentage Parity Goa! Need Total 31 100.0% Male 16 52.0% Female 15 48.0% 42.4% 13 0 White 24 77.0% 0.0% 0 0 African American 1 3.2% 7.6% 2 1 Hispanic 3 10.0% 7.7% 2 0 Asian/Pacific Islanders 1 3.2% 4.7% 1 0 Filipino 2 6.4% American Indian/Alaskan Native 0 0.0% 0.700 —0—F-0-1 Disabled 0 0.0% OCCUPATIONAL CATEGORY AND SALARY LEVEL Occupational Category: Administrative Support Salary Range: $16,000-$42,999 Total Positions Allocated 42 Total Positions Filled 35 Total Positions Vacant 7 JOB CLASSIFICATIONS FILLED VACANT TOTALI Account Clerk-Advanced 15 4 19 Account Clerk- Experienced 2 2 4 IfAccount Clerk- Beginning 0 0 0 Accounting Technician 15 1 16 Clerk- Experienced 1 0 1 Clerk-Senior 1 0 1 Executive Secretary -1 0 ............ ....... .. Number Percentage Parit Goal Need Total 35 100.0% Male 3 9.0% [Female 32 91.0% 42.4% 0 0 White 29 82.0% 0.0% 0 0 African American 0 0.0% 7.6% 3 3 Hispanic 3 9.0% 7.7% 3 0 Asian/Pacific Islanders 2 6.0% 4.7% 2 1 Filipino 1 3.0% American Indian/Alaskan Native 0- 0.0% 0.7% 0 0 ,Disabled 0 .0.0%1 I Attachment B WORKLOAD INDICATORS BYDIUSION GENERAL ACCOUNTING/ACCOUNTS PAYABLE DIVISION The General Accounting/Accounts Payable Division provides services to all County departments, fire districts and some special districts. The Division is responsible for maintaining the computerized general accounting records and for processing demands, purchase orders and contracts. • Financial Record Keeping 30+Dpts/35 Districts • Vendor Payments $550,0009000 • Vendor Checks 81,000 • Demand Payments $1,6000,000 • Demand Checks 169000 PAYROLL & BUDGETS DIVISION The Payroll and Budgets Division is responsible for processing payroll for all County departments, most fire districts and some non-county regional agencies. The Division also is responsible for assisting in preparing the budget documents for the County and special districts including compilation and generation of all schedules and monitoring expenditures for budget compliance. • Payroll Payments $341,500,000 • Payroll Checks & Direct Deposit 1849000 • Wage Attachments & Levies S9509000 • W-2s Issued 99955 i INTERNAL AUDIT DIVISION The Internal Audit Division is responsible for developing and executing audit programs for the examination, verification and analysis of the financial records, procedures and internal control of County departments, special districts and other agencies governed by the Board of Supervisors. This Division provides reports to management that include objective analyses, appraisals, comments and recommendations on County financial operations. Completed Audits s0 Includinz Employees' Retirement Association • County Airport • Community Services PROPERTY TAX DIVISION The Property Tax Division is responsible for allocating and accounting for property taxes and assessments. • Distributed Taxes 200 Jurisdictions • Tax Levies $8009000,000 Distribution: County 12.7%; Districts 20.7%;Redevelopment 8.6%; Schools 50%. 2 EXTERNAL REPORTING DIVISION The External Reporting Division is responsible for handling the County's Welfare Accounting unit, Child Support Receipts Processing unit and providing accounting support for the County's Redevelopment Agency. The Division also is responsible for producing the Comprehensive Annual Financial Report, administering the Tax and Revenue Anticipation Notes program, coordinating SB 90 claims and preparing the countywide Cost Allocation Plan. Welfare Payments $162,000,000 Welfare Checks 376,000 Food Stamp Payments $40,0009000 Food Stamp Coupons 279,000 Child Support Receipts $31,0009000 3 � ^ + o ATTACHMENT D Contra Costa County Office of Kenneth J.Corcoran COUNTY AUDITOR-CONTROLLER Auditor-Controller 625 Court Street Martinez, California 94553-1282 .. Judith A.van NoteAssistant Auaitot-controller Telephone 510)646-2181 tom: u Fax (510)646-2649 �;:,�. , r<•;>~ , .:. Fax (510) 646-1554 - Room 202 . /1 ADMINISTRATION CORCORAN, Kenneth - Auditor--Controller. . . . . . . . . . . . .646-2181 VAN NOTE, Judith - Assistant Auditor-Controller . . . . . . . .646-2184 VERIGIN, Elizabeth - Administrative Services Assistant III. . .646-2185 MAYO, Pat - Executive Secretary . . . . . . . . . . . . . . . .646-2181 HOWARD, Dorothy - Clerical Pool . . . . . . . . . . . . . . . .646-2181 GENERAL ACCOUNTINGJACCOUNTS PAYABLE DESMOND, Lois - Principal Accountant. . . . . . . . . . . . . .646-2247 INTERNAL AUDIT DIVISION COOPER, Jack - Principal Auditor. . . . . . . . . . . . . . . .646-2161 EXTERNAL REPORTING & SERVICES WINN, Sandra - Principal Accountant . . . . . . . . . . . . . .646-2911 PAYROLL & BUDGETS EDWARDS, Roger - Principal Accountant . . . . . . . . . . . . .646-2186 TAX DIVISION YBARRA, Steve - Principal Accountant. . . . . . . . . . . . . .646-2225