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HomeMy WebLinkAboutMINUTES - 06211994 - 2.3 t - ,� t 2 . 3 THE BOARD OR SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Order on _June 21, 1994 by the following vote: AYES: Supervisors Smith, Bishop, DeSaulnier, Torlakson, Powers NOES: None ABSENT: None ABSTAIN: None ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ SUBJECT: Report on the Scope of the Household Hazardous Waste Program IT IS BY THE BOARD ORDERED that consideration of the Report of the Health Services Director on the scope of the household hazardous waste program is CONTINUED to June 28, 1994. I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: ) 12?/, /!�'�j PHIL BACHELOR,Clerk of the Board Of Supervisors and County Administrator gy Deputy cc: Health Services Director '�n . a3 Contra Costa County The Board of Supervisors HEALTH SERVICES DEPARTMENT OFFICE OF THE DIRECTOR Tom Powers, 1st District Jeff Smith,2nd District Mark Finucane, Director Gayle Bishop,3rd District 20 Allen Street Sunne Wright McPeak,4th DistrictMartinez, California 94553-3191 Tom Torlakson,5th District �E"sE=L •O510 37 — ( ) 0 5003 County Administrator __ �7 - FAX(510)370-5098 Phil Batchelor County Administrator A., gid••. --- •'c3' srA•couzv`� DATE: June 21, 1994 TO: Members of a Bo tc(, rvisors FROM: Mark Finu ane, ealts Director SUBJECT: Scope of Household Hazardous Waste Program At the May 24, 1994 Board of Supervisors meeting you requested a report from the Health Services Director on the scope of the County's Household Hazardous Waste (HHW) Program, including a listing of collection sites for upcoming collection events, discussion of permanent versus mobile program design, and program financing alternatives. Overview This report will focus on: • Mandates for HHW collection; • Brief history of the program's approval process; • Current program design; • Plans for program expansion; • Strengths of countywide program; • Consideration of permanent facility; • Future funding alternatives; • City request to select HHW program operator and financing mechanism; and • Recommendations to the Board on program design and funding. A. Mandates for HHW Collection There are three regulatory mandates requiring proper disposal of HHW: 1 Merrithew Memorial Hospital&Clinics Public Health • Mental Health • Substance Abuse Environmental Health Contra Costa Health Plan Emergency Medical Services • Home Health Agency Geriatrics A-345 (2/93) (1) The National Pollutant Discharge Elimination System (NPDES) permit issued by the San Francisco Regional Water Quality Control Board (RWQCB) to Contra Costa County, the Contra Costa Cities (excluding the City of Brentwood) and the Contra Costa County Flood Control and Water Conservation District has as its primary tenant the goal to radically eliminate or reduce all pollutants from stormwater. Contra Costa's application for this permit guaranteed the existence of a household hazardous waste collection program to serve all county residents. Without a collection program serving all segments of the Contra Costa community the permit would be in question. When staff at the RWQCB read that there was no HHW program being implemented in central and east county, they immediately informed the NPDES program that it had sixty to ninety days to implement HHW collection events or Contra Costa would be considered out of compliance with the terms of the permit. (2) AB939 requires all cities and counties to provide a plan for the collection of HHW in order to eliminate HHW from entering solid waste facilities. The California Integrated Waste Management Board has approved of such plans, called Household Hazardous Waste Elements, submitted by all cities in Contra Costa, as well as the County for the unincorporated areas. Jurisdictions are required to make good faith effort to implement these plans. Should cities and counties not show good faith effort they will be subjected to a fine of $10,000 per day. Contra Costa County would therefore be responsible for making this good faith effort to implement a HHW collection progrm in the unincorporated areas of the county. (3) Sanitary districts, as point dischargers, are likewise prohibited under the Clean Water Act from discharging any pollutants into bodies of water, and are also issued NPDES permits by the RWQCB. HHW collection, therefore, is critical to remaining in compliance with their NPDES permit as well. B. History of Approval of the Current HHW Program As stated in the HHW Status Report provided to the Board of Supervisors on May 26, 1994, the HHW program was approved by seventeen cities (excluding the City of Pittsburg) in the fall of 1992. The Board of Supervisors adopted the program on November 17, 1992. This action was in keeping with the AB939 Local Task Force recommendation for HHW collection programs in the county. The AB939 Task Force, formally called the Contra Costa Integrated Waste Management Task Force, was comprised of representatives from the County, cities, sanitary districts, haulers, environmental groups and members of the public. In March 1992, the Task Force recommended that the County implement the mobile program for all regions of the county and that the program be financed with solid waste tipping fees. At that time the only other proposal under consideration was from the Central Contra Costa Sanitary District (CCCSD) which proposed a mobile program with a hub storage facility (not open to the public for drop-off) at their District facility in Martinez. 2 CCCSD proposed to finance this program through the parcel tax which finances District operations. After the approval of the County's program by the AB939 Task Force, the Public Managers Association (PMA) and Health Services Department negotiated the final details of the program, such as regional pullout and establishment of the HHW Oversight Committee. The program was then submitted to each city and the Board of Supervisors for final approval. C. Current Program Desmon The collection program has thus far served approximately 10,000 households. The goal of 12,000 households, which represents 4% of the total number of county households, would have been reached if four additional events which were canceled due to lack of funding had been implemented. Appendix A shows the tentative event schedule for FY 94/95. Collection events are held in large parking lots throughout the county. They have been held at BART stations, Department of Motor Vehicle offices, community colleges, city halls and corporation yards, County facilities, and private companies. In general, waste is accepted from the public from 9 a.m. to 1 p.m. on Saturdays and Sundays. All wastes are bulked and lab packed into drums and shipped off site to appropriate recycling and disposal facilities at the end of each collection day. Residents are required to make appointments for the events by calling the toll-free phone number (800/750-4096). Once a resident makes an appointment they are sent a map,survey and information they need to bring in their wastes. It takes cars approximately five to ten minutes to drive through the lot and have their wastes unloaded. The appointment system avoids problems experienced in other collection events where residents have had to wait in two hour lines before dropping off their wastes. Appointments also insure that we have sufficient staff on site to safely handle all of the wastes being brought in. The waste management practices at the events are as follows: During the collection event residents take a large number of products we set aside at the "Reuse Table" at the collection site. All non-reusable wastes are transported for disposal and recycling by Rollins CHEMPAK. Latex paint is reprocessed by Kelly-Moore and distributed for free to school districts, cities, churches and other organizations. Used oil is re-refined into motor oil by Evergreen Oil in Newark. They also take antifreeze which is re-distilled into antifreeze. Car batteries are taken for recycling by California Battery Exchange in Concord. Aerosols will be recycled by Depressurized Technologies in Morgan Hill beginning in August. Oil based paints and solvents are burned for their fuel value in the Rollins incinerator. 3 Acids and bases are neutralized for landfill, and all other wastes, particularly pesticides and poisons are incinerated. All Bay Area counties are now having these wastes incinerated rather than landfilled because of Superfund liability concerns associated with landfills. We have been most pleased with both the prices and performance of Rollins CHEMPAK, and have renewed their contract for this next fiscal year. In Appendix B is a sampling of the letters we have received from residents thanking us for our program. We believe it is unusual for a government-run program to receive such letters. D. Plans for Program Expansion Steps are now being taken to expand the HHW program to increase service through the addition of the following components by July 1, 1995: (1) Permanent Drop-off Sites for Recyclable HHWs: The California Integrated Waste Management Board has just awarded Contra Costa County with almost$200,000 to establish two permanent drop-off facilities to collect the recyclables (used oil, antifreeze, car batteries and latex paint). The locations will be at the Erickson Hazardous Waste Transfer & Treatment facility in North Richmond and the County Recycling Center in Martinez. These facilities could be operational by July 1, 1995. If these drop-off facilities are as successful as similar facilities in Marin County which serve 7,000 cars annually, it would increase the number of cars served from 10,500 to 17,500. (2) Collection of Hazardous Wastes from Small Businesses: Businesses which generate no more than 27 gallons of hazardous waste per month will be able to bring in their wastes on a fee for service basis. Typical businesses in this category include paint contractors, small auto repair shops, apartment owners, and furniture repair, beauty and print shops. This program, which would be available countywide, could be added by spring 1995. (3) Curbside Collection of Used Oil: County HHW staff held a workshop for cities and solid waste haulers on curbside collection of used oil. Antioch, Martinez, San Ramon and Walnut Creek currently have such programs. Interest has been expressed by cities served by Richmond Sanitary Service and by Pleasant Hill Bayshore Disposal to provide it to all their service area. County staff will assist those entities to help implement the program in their areas within the next one to two years. E. Strengths of Countywide Program The strength of the current program design lies in its comprehensive nature. All county residents have access to a program which is available to them throughout the year. They have a single toll-free phone number to call to make appointments. In addition, the program includes source reduction public education and has plans for collecting wastes from 4 small businesses next year. It is a countywide program providing extensive services with the least amount of administrative and overhead costs. Attached as Appendix C is a document provided to the Public Managers Association on the "Efficiency & Cost Effectiveness of a Countywide Household Hazardous Waste Program." This document details the cost efficiencies of the program: • Residential access to a large number of collection events. • One unified message to residents. • Lower costs per car served. • Reduced administrative costs. • Ability to blend latex paint locally to save about $40,000. • Low disposal fees because of large quantities of waste being disposed of. • Ability to provide source reduction program. • County acceptance of generator and operational liabilities. A final strength of the program, comparing service statistics, is that Contra Costa's program compares very favorably to other counties: County Cars Cars as % (population) Served Population Program Design Contra Costa 8,700 1.1% Mobile (current) 855,100 (10,500*) (1.23%) Contra Costa 17,500 2.0% Mobile + 2 BOP 855,100 facilities (July 95) San Francisco 12,150** 1.6% One full HHW permanent 752,000 Marin 4,128 1.7% Mobile 241,300 7,011 2.9% One BOP facility (2nd now implemented) Alameda 10,800*** 0.8% 3 full HHW permanent 1,337,000 Orange 43,347 1.7% 4 full HHW permanent 2,557,300 * 10,500 cars was goal prior to funding curtailment ** 1988/3,219; 1989/4,420; 1990/6,754; 1991/8,892; 1992/10,656 *** 3,600 cars in 1st 8 months; 10,800 was annual extrapolation for three facilities--3rd facility actually due Jan 95. 5 F. Consideration of Permanent Drop-off Facility The comparative service statistics table shown above indicates that the recyclables facilities, such as the Marin facility, provide a high level of service, and that the full-range permanent facilities, such as the Alameda facilities, do not necessarily increase the level of service. Permanent facilities throughout the state have a mixed record in terms of cost. Alameda County has spent $2 million for each of their first two facilities in Hayward and Livermore, and expect to spend $2.5 million for the third and final facility in Oakland. In the case of the first two facilities, Alameda County staff estimate that $400,000 went towards land purchase and development, and that another $200,000 was expended on strict interpretation of Building and Uniform Fire Codes. In contrast, Orange County is expending $310,000 on a permanent HHW facility at a solid waste facility. This cost includes $250,000 on a storage shed and another $60,000 in equipment. They provide no county staff to bulk and lab pack the wastes; this is done by contractor staff. Alameda County staff feels that siting permanent facilities in industrial zones near population centers increased their costs substantially over what it might have cost them had they built the facilities at transfer stations or landfills which are more distant from residents. A key factor in the cost of these facilities is the cost of staffing the facilities. The mobile collection program is moving in the direction of hiring temporary staff to bulk and lab pack wastes at collection events, thus saving the costs of hiring full-time, permanent staff. The HHW staff is exploring the possibility of constructing a permanent facility because there continues to be discussion about whether a permanent facility will be less expensive and provide more access and convenience to residents. HHW staff is working in conjunction with city staff interested in siting a facility within that city's jurisdiction. Staffs investigation may very well conclude that the facility and staff cost are economical, and that service to residents can remain high. If so, a permanent facility will be recommended. If these two criteria cannot be met, mobile collection without a permanent facility will be recommended. If a permanent facility were sited we would supplement it with mobile collection events in cities which are located farther than ten miles from the facility. We would also continue implementing mobile collection events throughout the county until the facility was constructed. G. Future Funding The current funding mechanism for the HHW program is the solid waste tipping fee. Because solid waste is being diverted from county landfills due to effective recycling and composting programs, and because it is being shipped out-of-county, the solid waste tipping fee is not a long-term or stable funding mechanism for central and east county. This may 6 or may not be true in west county. The Health Services Department proposes shifting the funding mechanism to the NPDES program beginning in FY 95/96. There are several reasons for this recommendation: • The importance of HHW collection in keeping storm drains free from pollution; • It covers the entire county except the City of Brentwood; and • It has a management structure in which the cities and the county have equal input. As is discussed in Section H, the cities have requested proposals by September 15, 1994 from all entities wanting to operate HHW programs beginning in FY 95/96. In selecting their preferred program and operator, cities may or may not recommend NPDES funding. Another possible funding mechanism would be adding fees onto parcel taxes funding sanitary districts to cover the additional costs of the HHW program. The sanitary districts are concerned about pollutants entering their plants and are therefore concerned about HHW collection. The drawback of this mechanism is that there are several sanitary districts within each region of the county. Agreements would be needed with each of these districts to ensure full program coverage in every region of the county. In addition, particularly in east county, many residents have their own septic tanks and are not part of any sanitary district. It is not clear how these residents would pay into, and therefore be allowed to participate in, the HHW program. A final potential drawback with sanitary districts collecting program fees is the lack of opportunity for cities to have program management input, as they would have with the NPDES program. It is possible this final concern could be overcome,but there is no current proposal from any sanitary district to allow inter jurisdictional decision-making. H. City Request to Select HHW Program Operator and Financing Mechanism The PMA accepted the recommendation of the HHW Oversight Committee to accept proposals from all entities wanting to operate HHW programs for FY 95/96. Appendix D outlines the guidelines the Health Services Department will follow in submitting its proposal. The intent in developing these guidelines was to have organizations provide full information with regards to budget and service. Staff will submit to cities proposals for both a countywide and a regional program. Entities submitting proposals to the county will be required to follow these guidelines as well. HHW staff have encouraged cities through the PMA to require that similar guidelines be used by all entities submitting bids. The proposals are due to the cities and the county (for the unincorporated area)by September 15, 1994. At that time the Board of Supervisors will need to take action to select an HHW program and implementing organization to provide HHW services in the unincorporated areas. The financing mechanism will be reviewed concurrently. If any funding is to come from the NPDES budget, those funding decisions must be made by December 31, 1994. I. Recommendations to the Board 1. Continue funding the HHW program with the solid waste tipping fees for FY 94/95. 2. Accept HHW staff's recommended bidding guidelines. 3. Direct HHW staff to notify sanitary districts and other potential bidders of the bidding requirements to serve the unincorporated areas within their service boundaries. 4. Direct HHW staff to develop a program design (either permanent facility, mobile or combination) which serves the most households at the least cost. 5. Direct staff to continue exploring future funding mechanism in order that the HHW program can be taken off the solid waste tipping fee in FY 95/96. 6. Direct HHW staff to submit bids for countywide and regional programs to cities by September 15, 1994. 7. Direct Health Services Director to review proposals in September and make recommendation to the Board regarding program operator, program design and funding mechanism for all unincorporated areas of the county. s APPENDIX A CONTRA COSTA COUNTY 'MOBILE HOUSEHOLD HAZARDOUS WASTE COLLECTION PROGRAM FALL 1994 COLLECTION SCHEDULE DATE SITE July 16 & 17 San Ramon July 30 & 31 Martinez Aug 13 & 14 San Pablo Aug 27 & 28 Antioch ------------------------------------------ Sep 17 & 18 Walnut Creek Oct 1 & 2 El Cerrito Oct 15 & 16 Concord ------------------------------------------ Oct 29 & 30 Lafayette Nov 19 & 20 Richmond Jan 21 Brentwood Feb 4 & 5 Pleasant Hill ------------------------------------------ Feb 25 & 26 Danville Mar 11 & 12 Antioch Mar 25 & 26 Concord April 8 & 9 Pinole ------------------------------------------ April 22 & 23 Walnut Creek May 6 & 7 Martinez May 20 & 21 Richmond ------------------------------------------ June 3 & 4 Hercules or San Pablo June 17 & 18 Concord 6/9/94 9 APPENDIX B EFFICIENCY & COST EFFECTIVENESS OF A COUNTYWIDE HOUSEHOLD HAZARDOUS WASTE PROGRAM 1. EFFICIENCY: INCREASED CONVENIENCE TO RESIDENTS a. Access to a Larger Number of Collection Events. Residents are able to select a collection event by the most convenient date or site. This flexibility provides numerous options for residents and is especially important for people who are moving. They usually need to dispose of their HHW quickly and because the countywide program provides approximately two collection events per month, these residents are usually able to be accommodated. A regional program with fewer events might not be able to serve this particular population. b. One Unified Message to Residents. Residents know that there is one toll-free phone number to call with the countywide program. With regional programs there would be more than one program and therefore different phone numbers. With one program there is more coverage in the local press; one story can be written for all local Lesher newspapers, regardless of regions. When haulers and cities have questions in the countywide program, they can call one source. 2. COST EFFECTIVENESS Below are several ways to evaluate cost effectiveness: a. Cost Per Car: As the countywide program gained implementation experience the program was able to increase the number of cars served in each collection event. As the participation numbers increased, the costs per car for fixed/staff event costs decreased: 450 Car Event: $35.54 per car 850 Car Event: $23.76 per car The countywide program is able to draw from a larger population base than any one region and can thus reach higher car levels than any one region could. b. Staffing Costs: In order to implement collection events throughout the county the following staff have been dedicated to this program: Program Manager (Robin Bedell-Waite, MPH, MCP): Manages overall program; monitors budget, spending and invoices, manages contract with Rollins CHEMPA& publicizes program, and writes/manages grants. 10 Hazardous Materials Specialist (Pete Smith, MS): Works with cities to identify appropriate collection event sites, obtains the state permit and any local permits, writes the operations plan and obtains clearance from local police and fire, and manages the collection events. Two Clerks (Fowsia Younos, BA& Lori Chappell, BA): Take appointments from 12,000 residents per year, tally all surveys, send out alternatives materials, and provide clerical support for program. Program Specialist for Source Reduction Program (Lacey Friedman, BA): Implements source reduction public education activities in the county and coordinates distribution of reprocessed latex paint. Due to economies of scale the countywide program spends less on staffing than were there to be three regional programs. A regional program would not need any of these positions to be full time. This would raise the issue of whether a regional program could find qualified staff who would be willing to work less than full-time. C. Latex Paint Blending. Plans call for implementing a latex paint blending program at the County Recycling Center in order to reduce annual program costs by about $40,000. A full-time staff person will accept latex paint from the public and blend it. It is likely that a full-time staff person would not be affordable in a regional program. d. Reduced Disposal Fees. We believe that contractors are charging lower disposal fees in the countywide program based on the fact that larger quantities are generated in the overall program. e. Source Reduction Activities. An integrated program must include both source reduction and collection opportunities for long-term cost effectiveness. The county program has been promoting alternatives to a number of more toxic products and especially pesticides. The county has taught three classes on the concepts of integrated pest management and has held numerous workshops for residents on how to garden with fewer pesticides. A number of city landscape maintenance staff participated in the class which just ended. A library display on alternatives has been traveling around to various county and city libraries, and fairs are attended to promote alternatives. The materials developed on alternatives are made available to all residents, and to those attending collection events as well. Only $75,000 has been allocated for these source reduction activities. This covers one staff person and funds for program supplies. Were these source reduction efforts to be implemented regionally, there would be insufficient funds to hire one staff person. Again there would be the issue of whether a qualified person could be found who would be willing to work at less than a full-time capacity. 11 f. Smaller Regions. Less populated regions of the county would probably experience higher costs and less service than larger regions under a regional program. 3. GENERATOR AND OPERATIONAL LIABILITIES The County currently accepts both generator and operational liability for the HHW program. Generator liability refers to taking on long-term liability for environmental contamination resulting at disposal sites where HHW has been disposed. Under Superfund cities and counties are liable for any contamination by household hazardous waste in municipal landfills. In addition, they have large enough operating budgets to be identified as deep pockets. May 12, 1994 12 APPENDIX C THANK YOU LETTERS FROM COUNTY RESIDENTS 13 ,r:.� t r rr •Y e'Cy,i. ti w �fika r a. t,.� ,:,x ; �F mi�� ' he (fit i�4t�`�s' f �;;,SP tL, f*n•2` e,�'iK r •. ,rn (rC, V;', � #'��,.rt t tti s�...n. i's�1t s ti.a•,1a t }°` ,� t rt` }F t.<,t} d 4}�r y"r+w.6J�1 1!' t t_u �.d • Sy �4� 5 l Tif/f t.•kiN r '� �'"1i'c., f""T[[} 4 ,dJ ytt',a d x,1 J�I�Y AvL� X u, rr.t S, rrx y,.r r 1 '• a i i i i x .P L e , s y n l d s#r�.. y ° �rJ/;� k - 9 h4. Julg 8 ;,1993 { Cgntra Cnc+a`}�"i`hI azargous F�9M W S Y }, 4 Contra Costa- County x t Health Services ,:Department ,:.Environmental Health 'Division: Hazardous Mater als,I1OCcUpa i6nal 'Health To Whom*' it -May "Concern I will incl'ud`e this'not"e toyour group with w the attached ,form` which. I received this date.: I would like to "commend all who were involved . with the fine improvement you have made". in the. process , fortoxic wastes. My appointment'';was vfor 11 :15 a.m. at the Hilltopy location I arrived on Gime everyone I spoke: 3 � ` r with as. I drove',;through the areato'':.;the :final ,r -: drop off location was. most friendly and .cer tainly, most`;.courteousThere was , no .delay I y ' ` don.'t `think:.I was tY 'ere longer than 'five'minutes What a,-'positive ;improvement over the drop .off procedures rntYie pasty My car didn't Yieat up= f as I had no long,line Nt' creep along and,} hs , „ J r ,d' r ti. fi ' {°result; ;I ddn"theat �up ;ei.ther Th`ank you >all :F �, s Y { for= making the��experience most pleasant „'underTthe P g jf z'r r 7 t'- �f° _ r r, i,y a;,�,,,T�,�T' >• ts. .tri N>^t� N f. l fY Y S* 4d4 r' T F S L y"e Y ,�1,7� vg '1 SZncerel�.Y.�" rrit "" ' d , °`Y =s'SY z ' ' ,tr ;r {o e {` - q e f }��,•,,, � } S s. ,r....: �a � f:{ G.{t� c 1'r �,t�� � , � a ;A A Rudolph 2184 PyramidrDrive Y vW w �` � - Richmond, California: 94803 4 , ' E a K 4' eV r t// ( ^+ F =' 1 4 p / r ; Olj 14 YY �� s " t ,ti ANTIOCH, CALIFORNIA AUG. 14, L993 ' CONTRA COSTA COUNTY HEALTH SERVICES DEPARTMENT HAZARDOUS MATERIALS SECTION F MANAGEMENT PERSONNEL CONGRATULATIONS !! ! THERE HAVE BEEN MANY TIMES OVER THE YEARS WHEN CIRCUMSTANCES MADE IT NECESSARY TO DEAL WITH SOME FORM OF GOVERNMENT �3 AGENCY, CITY, STATE, FEDERAL. , AND SELDOM WERE THE PESULTS SATISFACTORY BECAUSE OF UNQUALIFIED PERSONNEL, RUDE TREAT— MENT, LATE. ASSISTANCE OR WHATEVER ! ! TODAY AT THE HAZARDOUS WASTE COLLECTION EVENT ON WILBUR AVE. , I AM PLEASED TO REPORT THAT THIS WAS AN ENTIRELY DIFFERENT SITUATION. ALL PERSONNEL WITH WHICH I HAD CONTACT WERE COURTEOUS, + PLEASANT, HELPFUL AND HANDLED VERY WELL THEIR PART IN THIS EVENT. SUCH SERVICE IS MUCH APPRECIATED BUT TOO OFTEN NOT FOUND. } OUR SINCERE THANKS TO ALL CONCERNED. SINCERELY, .. s W. KEITH EPL NG J 1603, C ST. ANTIOCH, CA. 94509 1, r f 3 ,15 Lreek" 69'11edl,m Barbara A. Alexander SEP 01 1993 1980 Montclair Circle Walnut Creek CA 94596 s 30 August, 1993 Contra Costa County Health Services Department Environmental Health Division Hazardous Materials 4333 Pacheco Blvd. Martinez, CA 94553 RE: Household Hazardous Waste Collection. Dear Sir/Madam: My household participated in your household hazardous waste collection in Walnut Creek on Sunday, August 29, 1993. 1 would like to commend you for a job well done. The collection site was extremely well-organized and r the workers efficient, friendly and courteous. We got to the site a couple of minutes past our appointment time and waited but a few moments for `t the two vehicles ahead of us to be checked in. We had followed your :j instructions about the type of materials to bring and how they were to be packed. When we got to the unloading area, the men quickly unloaded and we were on our way! I think we were in-and-out in five to ten minutes, at the most. We also appreciated the literature about alternatives to hazardous materials we can .use in our household. We have been using some of them and will try the other suggestions contained in your handout. Thank you for providing this service. , We look forward to the next collec- tion date. Here's to a cleaner environment! ` Very truly yo s s` B. . ~Alexander r 16 (,ofled/,�77. 064her _?0. 19'93 TO: `tRobn.; Fowsia, Pete FROM: Sandy DATE: November 10, 1993 RE: ' Kudos I have some good friends that are moving" to Louisville, Kentucky this week. I saw them last week and they mentioned that they had used the HHW mobile collection service to clean out their garage. They were very impressed with the whole process, from the helpful woman with the "neat accent" who set up the appointment to the efficiency and hassle-free collection operation. Thought you'd like to know. cc: Lew j r 1!7 t ,y ry Mima Baird, Ph.D. NOV7 1. 9 1993 CLINICAL PSYCHOLOGIST N P.O.BOX 348 WALNUT CREEK,CALIFORNIA 94597 LICENSE PM8728 It . (415)933-6373 November 17, 1993 Contra Costa County Health Services Department Occ. Health/Hazardous Materials _ 4333 Pacheco Blvd. Martinez, California 94553-2295 Dear Sirs, This letter is long overdue-but I have wanted to share with you our experience of a hazardous waste material drop off in Walnut Creek on August 28th of this year. From our first call to your agency, I appreciated the efficient and accurate directions given to us. The day of the drop off was quite hot but the helpfulness and cheerfulness of the staff were impressive. I left the drop off site with such a positive reaction in response to the planning, attitude and efficiency of the operation. If only all transactions could be this way. Thank you for your service to the community. Sincerely yours, ZB r MB/hd 18 APPENDIX D GUIDELINES FOR SUBMITTAL OF HOUSEHOLD HAZARDOUS WASTE PROPOSAL FROM CONTRA COSTA COUNTY HEALTH SERVICES DEPARTMENT Contra Costa County Health Services Department will be submitting a proposal for a household hazardous waste program to the cities. In order to provide a complete and clear understanding of the proposed program, the following format will be used: A. BUDGET Costs will be provided for HHW collection (HHW), small quantity generator waste collection (SQG), and source reduction (SR). Category HHW SQG SR 1. Staff (salary, % fringe, description) $ $ $ 2. Capital construction costs (full cost & annual amortization cost) 3. Facility equipment costs 4. Truck(s) (purchase cost & annual costs of maintenance, insur, depre, fuel) 5. Recycling & disposal costs of HHW 6. Collection supplies 7. Program/office expenses 8. Postage 9. Mileage 10. Phones 11. Overhead (% of total costs) B. PROGRAM DESCRIPTION Each of the following areas will be discussed in our proposal: 1. Number households and cars served. We will provide the number of households and cars to be served in FY 95/96. Based on actual surveys in our program, one car equals 1.15 households. 19 2. Service area. The geographic area to be served will be described, including cities and unincorporated areas. If there are any agreements needed to ensure full coverage of a region or the county, these will be described and will include any necessary financial arrangements to ensure full coverage of all residents within the service area. 3. HHW collection. The proposed program will be described,including the appointment system,the reuse program, how the program will serve all residents within the area, amount of waste to be collected, precautions taken to meet safety regulations, etc. 4. SQG waste collection. The program to collect hazardous wastes from small businesses will be described, including types of businesses expected to be serving, legal limitations on volumes of wastes which can be collected, how and when the wastes would be collected, and how the fee for service schedule would be developed. 5. Publicity for HHW & SQG. Various channels for publicizing the HHW program will be identified. The overall strategy and channels for publicizing the SQG waste collection program will also be provided. 6. Methods of managing wastes. The overall hierarchy of waste handling will be outlined, as will the specific method of managing each wastestream. Efforts to reduce costs will also be described here. 7. Program liability. How the program intends to provide full coverage for generator (long-term Superfund) and operational liability for the program will be described. 8. Public access. The issue of providing sufficient public access to the program will be addressed by providing the distance from an event or facility to the center of each city or community within the service area. 20 9. Source reduction program. Efforts to reduce the generation of hazardous wastes so that residents will bring in fewer wastes, especially pesticides, will be described. 10. Program start date. The date that program will be fully operational will be identified. Milestone dates will be provided if any phasing in of the various programs is necessary. 11. Overhead. The percent overhead identified in the budget will be justified. 12. Financing mechanism. The proposed financing mechanism will be provided. Also included will be: a. The associated unit cost (cost per can, parcel, or household) for the program. b. Identification of entities which will be involved in initially approving program financing mechanism and program design. C. Description of the program's ongoing management(decision making)structure to ensure involvement of all jurisdictions. 21