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THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
Adopted this Order on April 25 , 1989_ by the following vote:
AYES: Supervisors Powers, Fanden, Schroder, McPeak, Torlakson
NOES: None
ABSENT: None
ABSTAIN: None
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SUBJECT: Adjusting Salaries and Establishing
New Classifications for Sheriff 's
Dispatcher Positions
The Board considered the recommendation of the Director of
Personnel for a unilateral adjustment to salaries and classifica-
tions for Sheriff ' s Dispatcher positions. William Hamilton,
Chief-Employee Relations Officer, advised that after many meet and
confer sessions between County staff and representatives of Contra
Costa County Employees, Local One, on this matter, the situation is
now at a formal impasse. He requested the Board to consider
adoption of a resolution to accomplish the salary adjustment and
reclassifications for the referenced positions to be effective
April 1, 1989.
Henry L. Clarke, General Manager, Contra Costa County
Employees Association, Local One, appeared before the Board and
stated that he was supportive of the salary increases but opposed
to the proposal to change several Dispatcher classifications in the
Jail currently within a Local One bargaining unit to another
classification not in a Local One bargaining unit. He alleged the
subject reclassification to be indicative of an unfair labor
practice. Mr. Clarke requested the Board to adopt the salary
increase for the Dispatchers but to defer decision until the unit
modification issue has been resolved. He also requested that the
salary increases be retroactive to January 1, 1989 .
Mr. Hamilton advised that this matter has been under discus-
sion with the aforementioned groups since last August 1988. He
called attention to the fact that an offer for a salary increase
for the Dispatchers effective January 1, 1989 was rejected by Local
One. Mr. Hamilton stated that the County' s final offer provides
for an effective date of April 1, 1989 and that is what is being
recommended.
V. J. Westman, County Counsel, expressed his belief that the
County has met its legal obligations in this matter.
Warren Rupf, Assistant Sheriff, advised that some of the
Dispatcher positions in the jail module will be replaced with
Sheriff Aid positions which will result in some savings.
On recommendation of Supervisor Powers, IT IS BY THE BOARD
ORDERED that Resolution No. 89/272 as presented is ADOPTED with the
Sheriff being instructed to review staff reassignments within a
bargaining unit to preclude allegations of unfair labor practices.
I hereby comfy that this is a teas end oongyp!►of
en adl0n taken and entered on the minute of the
c c: Sheriff-Coroner Board of Bvpeneisora on the date shown.
Personnel Director ATM"W. .?&' 4 1 P 9
County Administrator PHIL BATCHELOR,Clerk offtSo M
of 8upeenbare and County Adminidteator
By ...�:.�, 2? ,osputy
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
Adopted this Order on April 25, 1989 , by the following vote:
AYES: Supervisors Powers , Fanden, Schroder, McPeak, Torlakson.
NOES: None.
ABSENT: None.
ABSTAIN: None.
In the Matter of Adjusting Salaries
and Establishing New Classifications 89/272
for Sheriff's Dispatcher Positions.
WHEREAS the County Sheriff's Department and Contra Costa County Employee's
Association, Local No. 1 have met and conferred in good faith regarding the
County's proposal to adjust classifications and increase salaries paid to
Sheriff's Dispatcher and Senior Sheriff's Dispatcher for purposes of
establishing a more competitive pay structure reducing vacancy factors and;
WHEREAS the Sheriff' s Department has declared its intent as part of the
proposal to reassign six (6) Sheriff's Dispatcher positions and incumbents from
the Main Detention Facility to Central Dispatch; and
WHEREAS the County and Contra Costa County Employees' Association, Local 1 have
failed to reach agreement on these proposals and have declared that the two
parties are at impasse and the County has formally stated its intention to
recommend unilateral adoption of new Sheriff's Dispatcher classifications and
salaries effective April 1, 1989; NOW THEREFORE:
THE CONTRA COSTA COUNTY BOARD OF SUPERVISORS RESOLVES THAT:
1. Effective April 1, 1989, class specifications attached hereto as Exhibit A
and incorporated herein for Sheriff's Dispatcher I , Sheriff's Dispatcher
II and Supervising Sheriff's Dispatcher are adopted. These classes are
allocate to the Basic Salary Schedule as follows:
Sheriff's Dispatcher I (64WK) C3-1504 ($2253-$2484)
Sheriff's Dispatcher II (64WM) C5-1644 ($2351-$2857)
Supervising Sheriff's Dispatcher (64HD) C5-1784 ($2704-$3286)
2. Effective April 1, 1989, the existing job classification of Sheriff's
Dispatcher (64WA) is reallocated on the Basic Salary Schedule to
schedule/level C5-1644 ($2351-2857) and the existing job classification of
Senior Sheriff's .Dispatcher (64TA) is reallocated on the Basic Salary
Schedule to schedule/level C5-1784 ($2704-3286) .
3. Effective April 1, 1989 all vacant and filled full-time, part-time and
permanent-intermittent positions and incumbents of those positions in the
classes of Sheriff's Dispatcher and Senior Sheriff's Dispatcher within the
Contra Costa County Sheriff's Department shall be reallocated
step-for-step to the new classes of Sheriff's Dispatcher II and
Supervising Sheriff's Dispatcher respectively. Under this reallocation,
no permanent employee will be required to serve a new probationary period,
will have his or her anniversary date changed or will have any change in
current service accruals or earned seniority.
4. Effective April 2, 1989, the obsolete classes of Sheriff's Dispatcher
(64WA) and Senior Sheriff's Dispatcher (64TA) are abandoned.
I hereby certify that this to a true and correct copy of
an action taken and entered on the minutes of the
Board of Supervisors on the date shown.
ATTESTED: APR 2 5 1989
PHIL BATCHELOR.Cleik of the Board
of Supervisors and County Administrator
Deputv
RESOLUTION NO. 89/272
EXHIBIT A
Proposed Salary Level : C3-1504 ($225372484)
Contra Costa County January 1989
SHERIFF'S DISPATCHER I
DEFINITION:
Under direct supervision in the the County Sheriff's Department, to
learn to receive routine and emergency calls and transmit messages by operation
of telecommunications, computer and radio equipment during an assigned shift;
and to do related work as required.
DISTINGUISHING CHARACTERISTICS:
This is the lower of two working levels in the Sheriff's Dispatcher
job series and incumbents are distinguished by their responsibility to operate
a wide variety of communications equipment. Persons appointed to this class
are either in a lateral entry or trainee status and under guidance of a
Dispatcher II or Supervising Dispatcher, are expected to develop or refine
dispatch skills in the intial twelve (12) months sufficient for promotion to
the journey level of Sheriff's Dispatcher II.
Incumbents may be assigned to the Central Dispatching Bureau in
Martinez or the Delta Regional Communications Center in Antioch. Each of these
facilities operate 24 hours a day, seven days a week and incumbents may be
assigned to any one of three shifts occurring within the 24-hour period.
Appointees in this class are required to serve a one year
probationary period.
TYPICAL TASKS:
Receives telephone and radio messages; uses keyboard and data entry
equipment or manually records and relays information (often of an emergency
nature) to appropriate unit, such as patrol cars, other police agencies,
ambulances, the County Public Works Department and the County Civil Defense
Office; receives, transmits and records teletype and data systems messages;
answer questions from the public; may be asked to operate a mobile command
center.
MINIMUM QUALIFICATIONS: .
License Required: Valid California Motor Vehicle Operator's License.
Education: Possession of a high school diploma, G.E.D. equivalency
or high school proficiency certificate.
Typing: Ability to accurately type at a speed of 25 words per
minute.
Background Requirements: Ability to pass a thorough background
investigation prior to employment.
KNOWLEDGES, SKILLS AND ABILITIES:
Aptitude to learn the techniques, procedures and methods used in the
operation of a public safety communications center; ability to learn the
operation of two-way radio and teletype equipment; ability to learn the
locations of streets, roads, highways and subdivisions in Contra Costa County;
ability to make decisions in situations of stress; ability to speak clearly and
concisely; ability to understand and carry out oral and written instructions;
ability to deal tactfully and courteously with the public.
Class Code: 64WK
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8/23/88
cc: HDC, SB, EK, JR, SAFETY
Departmental Approval
Date
Personnel Approval
Date
EXHIBIT A
Proposed Salary Level : C5-1644 ($2351-2857)
Contra Costa County January 1989
SHERIFF'S DISPATCHER II
DEFINITION:
Under general supervision in the County Sheriff's Department, to
receive routine and emergency calls and transmit messages by operation of
telecommunications, computer and radio equipment during an assigned shift; and
to do related work as required.
DISTINGUISHING CHARACTERISTICS:
This is the higher of two working levels in the Sheriff's Dispatcher
job series. Persons appointed to this level are expected to perform the full
range of emergency dispatch operations with assistance from a Supervising
Sheriff's Dispatcher in the most complex or sensitive situations.
Positions in this class are distinguished by their responsibility for
the operation of communications equipment. Incumbents may be assigned to the
Central Dispatching Bureau in Martinez or the Delta Regional Communications
Center in Antioch. ' Each of these facilities operate 24 hours a day, ',seven
days a week and incumbents may be assigned to any one of three shifts occurring
within the 24-hour period. Positions may be assigned to the Main Detention
Facility on an interim basis.
TYPICAL TASKS:
Receives telephone and radio messages; uses computer-aided keyboard
and data entry equipment or manually records and relays information (often of
an emergency nature) to appropriate unit, such as patrol cars, other police
agencies, ambulances, the County Public Works Department and the County Civil
Defense Office; receives, transmits and records teletype and data systems
messages; answer questions from the public; may be asked to operate a mobile
command center; may assist with employee training programs.
MINIMUM QUALIFICATIONS:
License Required: Valid California Motor Vehicle Operator's License.
Education: Possession of a high school diploma, G.E.D. equivalency
or high school proficiency certificate.
Experience: Either (1) one year of full-time or its equivalent
experience in a position primarily engaged in performing law enforcement
emergency dispatch duties or (2) one year in the Contra Costa County
classification of Sheriff's Dispatcher I.
Typing: Ability to accurately type at a speed of 25 words per
minute.
Background Requirements: As necessary, the ability to pass a
thorough background investigation prior to employment.
KNOWLEDGES, SKILLS AND ABILITIES:
Good knowledge of accepted techniques, procedures and methods used in
the operation of a public safety communications center; good knowledge of the
locations of streets, roads, highways and subdivisions in Contra Costa County;
ability to operate telecommunications, computer and two-way radio equipment;
ability to train and direct the work of others; ability to make decisions in
situations of stress; ability to speak clearly and concisely; ability to
understand and carry out oral and written instructions.
Class Code: 64WM
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8/24/88
cc: HDC, SB, EK, JR, SAFETY
Departmental Approval
Date
Personnel Approval
Date
EXHIBIT A
Proposed Salary Level : C5-1784 ($2704=3286)
Contra Costa County January 1989
SUPERVISING SHERIFF'S DISPATCHER
DEFINITION:
Under general direction in the County Sheriff's Department, to
provide working supervision and technical assistance on an assigned shift to
subordinate Sheriff's Dispatchers I and II engaged in the operation of
telecommunication, computer and radio equipment; and to do related work as
required.
DISTINGUISHING CHARACTERISTICS:
Supervising Sheriff's Dispatchers are assigned to either the Central
Dispatching Bureau in Martinez or the Delta Regional Communications Center in
Antioch and receive general work direction from the Sheriff's Communications
Center Director assigned to the facility. Both of these facilities operate 24
hours a day, 7 days a week and incumbents may be rotated among the three shifts
occurring within a 24-hour period. Positions may be assigned to the Main
Detention Facility on an interim basis.
One Supervising Sheriff's Dispatcher will act as Training and
Resources Coordinator for the Communications Division. This position will be
located in the Communications Division administrative offices in Martinez and
will report directly to the Captain in charge of the Division.
TYPICAL TASKS:
On an assigned shift, provides supervision and technical assistance
to dispatch personnel relaying information (often of an emergency nature) to
appropriate units, such as patrol cars, other police agencies, fire
departments, ambulances, the County Public Works Department, the Office of
Emergency Services, and other County and City agencies; develops and exercises
skill in computer-aided dispatch and data file maintenance; conducts
performance evaluations for subordinate personnel ; handles complaints and
personnel problems that occur; orients and trains new employees; observes and
reviews procedures and reports on improvements needed; determines priority of
transmission and relay of communications; reviews requests of shift personnel
for emergency absences and insures shift coverage through replacements;', acts
for the Communications Center Director in his/her absence.
As the Division Training and Resources Coordinator, develops,
implements and coordinates training programs for both new and tenured
employees; develops and implements performance standards and evaluation's; is
responsible for on-going coordination with those dispatchers assigned to 'train
new employees; works closely with Center directors and Division Commander to
insure training and resource needs are recognized and met.
MINIMUM REQUIREMENTS:
Education: Possession of a high school diploma, G.E.D. equivalency
or high school proficiency certificate.
Experience: Three years of full time or its equivalent experience in
a public safety agency performing the duties of a communications dispatcher, at
least one year of which was at the level of Sheriff's Dispatcher II for Contra
Costa County.
KNOWLEDGES, SKILLS AND ABILITIES:
Good knowledge of accepted techniques, procedures and methods used in
the operation of a public safety communications center; good knowledge of the
principles and practices of supervision; knowledge of the locations of streets,
roads, highways and subdivisions in Contra Costa County; ability to operate
telecommunications, computer and two-way radio equipment; ability to train and
direct the work of others; ability to make decisions in situations of stress;
ability to speak clearly and concisely; ability to understand and carry out
oral and written instructions; ability to write effective reports.
Class Code: 64HD
RKH:gc
8/24/88
cc: HDC, SB, EK, JR, SAFETY
Departmental Approval
Date
Personnel Approval
Date