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CE ` Contra
TO: BOARD OF SUPERVISORS
Costa
County
FROM: CARLOS BALTODANO, DIRECTOR r'A u
BUILDING INSPECTION DEPARTMENT
DATE: January 22, 2008
SUBJECT: Integrated Voice Response Contract #46932 and the 2003
Maintenance Agreement — Selectron Technologies, Inc.
SPECIFIC REQUEST(S)OR RECOMMENDATION(S) & BACKGROUND AND JUSTIFICATION
RECOMMENDATIONS
APPROVE and AUTHORIZE the Director of Building Inspection, or designee, to execute
an amendment to Contract #46932 and the 2003 Maintenance Agreement with Selectron
Technologies, Inc. to authorize the expenditure of no more than $151 , 915.00 to upgrade the
Integrated Voice Response (IVR) VoicePermits system and provide maintenance services
through December 31 , 2012.
CONTINUED ON ATTACHMENT: YES SIGNATURE
_z-RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION F BOARD COMMITTEE
APPROVE OTHER
SIGNATURE(S): -
ACTION OF BOAON A PROVED AS RECOMMENDED OTHER
i
VOTE OF SUPERVISORS
/�UNANIMOUS (ABSENT ) I HEREBY CERTIFY THAT THIS IS A
AYES: NOES: TRUE AND CORRECT COPY OF AN
ABSENT: ABSTAIN: ACTION TAKEN AND ENTERED ON THE
MINUTES OF THE BOARD OF
Contact: Carlos Baltodano(925 335-1108) SUPERVISORS ON THE DATE SHOWN.
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STED:
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cc: Building Inspection John Cullen, CIV
of the Board of
Superviso an C unty Admin}str for
BY
DEPUTY
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Total cost of upgrade and maintenance $151 ,915.
FISCAL IMPACT
No General Fund impact. Funding will be received from Permit Fees.
BACKGROUND/REASONS FOR RECOMMENDATIONS
The Building Inspection Department is in the process of upgrading its technology
infrastructure and implementing Accela Automation web based system. In order for the
Building Inspection Department to maintain the Integrated Voice Response system,
VoicePermits, the Department will need to upgrade to the newest version of
VoicePermits version 4.0.
The $151 ,915 cost of this project includes the installation of the software, data
conversion and maintenance for five years through December 31, 2012. The
Contractor guarantees the provision of maintenance and support only through
December 31, 2010.
File Name
Board Date
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