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TO: BOARD OF SUPERVISORS `s Costa
of .r._;u `. •�
w° County
STA COIJil�
FROM: CARLOS BALTODANO, DIRECTOR
BUILDING INSPECTION DEPARTMENT
DATE: January 15, 2008
SUBJECT: Integrated Voice Response Contract #46932 – Selectron
Technologies, Inc.
SPECIFIC REQUEST(S)OR RECOMMENDATION(S) &BACKGROUND AND JUSTIFICATION
RECOMMENDATIONS
APPROVE and AUTHORIZE the Director of Building Inspection, or designee, to execute an
amendment to increase the contract limit of up to $151,915 with Selectron Technologies, Inc. to
upgrade the Integrated Voice Response (IVR) VoicePermits system and provide maintenance services
through December 21, 2012.
—44—�_ _ -
CONTINUED ON ATTACHMENT: YES SIGNATURE 54 c
ECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMEND F BOrARD COMMITTEE
�GAPPROVE OTHER
SIGNATURE(S):
ACTION OF BO ON APPROVED AS RECOMMENDED OTHER
VOTE OF SUPERVISORS
UNANIMOUS (ABSENT ) I HEREBY CERTIFY THAT THIS IS A
AYES: NOES: TRUE AND CORRECT COPY OF AN
ABSENT: ABSTAIN: ACTION TAKEN AND ENTERED ON THE
MINUTES OF THE BOARD OF
Contact: Carlos Baltodano(925/335-1108) SUPERVISORS ON THE DATE SHOWN.
ATTESTED:
cc: Building Inspection John Cullen, Clerk of the Board of
Supervisors and County Administrator
BY
DEPUTY
CB:lg
\bdord
FISCAL IMPACT
No General Fund impact. Funding will be received from permit fees.
BACKGROUND/REASONS FOR RECOMMENDATIONS
The Building Inspection Department(BID) is in the process of upgrading its technology
infrastructure and implementing Accela Automation web-based system. In order for BID to
maintain the IVR system, BID will need to upgrade to the newest version of VoicePermits,
version 4.0.
The $151,915 cost of this project includes installment of the software, data conversion and
maintenance for five years,through December 21, 2012. The contractor guarantees the provision
of maintenance and support only through December 31, 2010.
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