HomeMy WebLinkAboutMINUTES - 11142006 - C.108 i
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Contra
TO: BOARD OF SUPERVISORS
01.
Costa
FROM: Joseph P. Valentine, Director '`` County
Employment and Human Services Department
rTd C 1
DATE:
November 14. 2006 C
SUBJECT: i Contract with InTelegy Corporation in an amount no to exceed $172,800 for Medi-Cal Service
Center Operations Support.
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SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION
RECOMMENDED ACTION:
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a
contract with InTelegy Corporation in an amount not to exceed $172,800 to provide service audit
recommendations of project management and program design services for Medi-Cal Service Center operations
support.for the term of November 15, 2006 through August 14, 2007.
FINANCIAL IMPACT:
$172,800: 50% State Funds; 50%Federal Funds. No County costs.
BACKGROUND:
InTelegy Corporation will provide on-site and off-site consulting, project management and training services for
a state-of-the- art Medi-Cal Service Center and implement audit recommendations for the improvement of
ongoing operations and support. The coordination and integration of the County Medi-Cal Service Center
(Service Center) system necessitates expertise in the areas of operations, performance management, technology,
and infrastructure to accommodate enhanced project management, program and systems design, and expanded
training on process and procedures to best serve the clients of the Service Center. After the first year of
operation, there are a variety of objectives and goals to be implemented to ensure the Service Center is operated
to its maximum efficiency and effectiveness. InTelegy Corporation will assist management in developing
reports to track actions, forecast workload volumes, and evaluate workflow for areas such as intake, case
maintenance and phone customer care.
InTelegy Corporation will provide on-site support to the Employment and Human Services Department (EHSD)
on Medi-Cal Service Center task management and scheduling, workflow, personnel and training, and system
oversight to,�fully achieve the potential of the Service Center.
CONTINUED Or'ATTACHMENT: YES SIGNATURE:
✓RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
✓APPROVE' OTHER
SIGNATURE(S) :
ACTION OF B .AR ON APPROVED AS RECOMMENDED OTHER
�I
VOTE OF SUPERVISORS
1 HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS(ABSENT / ) AND CORRECT COPY OF AN ACTION TAKEN
�J AYES: NOES AND ENTERED ON THE MINUTES OF THE BOARD
ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN.
ATTESTED U �N
JOHN CULI.EN.CLERK OF THE BO XRD OF
SUPERVISORS AND COUNTY ADMINISTRATOR
Contact: MICHAEL ROETZER,3-1582
cc: EHSDi(CONTRACTS UNIT)-EB 'l
COUNTY ADMINISTRATOR BY ° DEPUTY
AUDITOR-CONTROLLER
CONTRACTOR
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