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Home My WebLink AboutMINUTES - 10032006 - C.43 TO: BOARD OF SUPERVISORS Contra FROM: Anne Cain, County Librarian _ ' I��" Costa y 3 O�sT't COUTi'tiK �Y DATE: October 3, 2006 County SUBJECT: Contract with Cheryl Gould to Provide Training for Library Staff for the Period October I, 2006 through April 30, 2007. SPECIFIC REQUEST (S) OR RECOMMENDATION (S) & BACKGROUND AND JUSTIFICATION RECOMMENDATION APPROVE and AUTHORIZE the County Librarian, or designee, to execute a contract with Cheryl Gould in an amount not to exceed $31,700 to provide training for Library Staff for the period October 1, 2006 through April 30, 2007. FINANCIAL IMPACT The total cost, not to exceed$31,700, is included in the Library's 2006-2007 budget. BACKGROUND One of the major findings of the Library's recent Strategic Plan was that ease of use of the library and its resources is a top priority for County residents. They want to explore the library's offerings on their own, using tools and services that are simple on the surface, with more depth/complexity available, if desired. The public expects Library Staff to possess excellent knowledge of where information can be found and to provide reliable recommendations, shortcuts, and timesavers to highlight desirable resources and make the library easy to navigate. Additional Staff training based on the InfoPeople workshop "Helping the Public Use Public Access Computers" will ensure that Staff is able to demonstrate and offer superior technology problem-solving skills. The Library now desires to enter into a contract with Cheryl Gould who will provide 20 one-day sessions to train permanent and substitute Library Staff to accomplish the following: • Increase existing Staff skills in computer competency to support the public in their effort to access information on the Library's personal computers; • Teach Staff troubleshooting and teaching techniques helpful in working the Library's customers who use the Library's personal computers; • Enhance Staff time efficiency as Staff's time is utilized more effectively due to increased personal computer use to assist library customers navigate electronic resources; • Move the Library towards its goal of 80/20 self-service for reference assistance; • Offer more computer classes to the public utilizing Library resources because Staff will be better trained; and • Strengthen and expand the Library's existing peer training program CONTINUED ON ATTACHMENT: ❑ YES SIGNATURE: &�f�c2. [a RECOMMENDATION OF COUNTY ADMINISTRATOR❑RECOMMENDATION OF BOARD COMMITTEE [4-7CPPROVE ❑OTHER SIGNATURE ACTION OF BOARD ON APPROVED AS RECOMMENDED �r OTHER ❑ VOTE OF SUPERVISORS: I HEREBY CERTIFY THAT THIS IS A TRUE AND CORRECT COPY OF AN ACTION TAKEN AND ENTERED ON THE MINUTES OF THE BOARD OF _UNANIMOUS(ABSENT ) SUPERVISORS ON THE DATE SHOWN. AYES: NOES: ATTESTED p ABSENT: , ABSTAIN: JOHN CULLEN,CLER OF THE BOARD OF Contact: Anne Cain: 925-646-6423 SUPER VIS SAND COUNTY ADMINISTRATOR cc: County Library -Administration County Administrator By �( Deputy County Counsel County Auditor Purchasing Manager 0:\B0S\TEMPLATE\REGULAR\Cheryl Gould-FY 2006-2007.doc s Dear Clerk of the Board: Library Administration needs the Cheryl Gould original contracts back as soon as possible. Please contact Library Administration at 646-6423 and speak with Zhana Mc Cullough or Cia Court to arrange pickup of the contracts and a copy of the board order after the contracts have been executed by: • County Administrator/Designee; • Board of Supervisors Chairman/Designee; and • Deputy Clerk of the Board of Supervisors. Thank you in advance for your cooperation in this matter. f10 (,vluil4.lr-�:1r. $1 r r�lulti�t �.ax�-'y(de�� Contra TO: BOARD OF SUPERVISORS FROM: Anne Cain, County Librarian °` ,`s Costa .� 3 �� - -= DATE: October 3, 2006 s'A �aCountyuN� SUBJECT: Contract with Cheryl Gould to Provide Training for Library Staff for the Period October 1, 2006 through April 30, 2007: SPECIFIC REQUEST (S) OR RECOMMENDATION (S) & BACKGROUND AND JUSTIFICATION RECOMMENDATION APPROVE and AUTHORIZE the County Librarian, or designee, to execute a contract with Cheryl Gould in an amount not to exceed $31,700 to provide training for Library Staff for the period October 1, 2006 through April 30, 2007. FINANCIAL IMPACT The total cost, not to exceed $31,700, is included in the Library's 2006-2007 budget. BACKGROUND One of the major findings of the Library's recent Strategic Plan was that ease of use of the library and its resources is a top priority for County residents. They want to explore the library's offerings on their own, using tools and services that are simple on the surface, with more depth/complexity available, if desired. The public expects Library Staff to possess excellent knowledge of where information can be found and to provide reliable r recommendations, shortcuts, and timesavers to highlight desirable resources and make the library easy to navigate. Additional Staff training based on the InfoPeople workshop "Helping the Public Use Public Access Computers" will ensure that Staff is able to demonstrate and offer superior technology problem-solving skills. The Library now desires to enter into a contract with Cheryl Gould who will provide 20 one-day sessions to train permanent and substitute Library Staff to accomplish the following: • Increase existing Staff skills in computer competency to support the public in their effort to access information on the Library's personal computers; • Teach Staff troubleshooting and teaching techniques helpful in working the Library's customers who use the Library's personal computers; • Enhance Staff time efficiency as Staffs time is utilized more effectively due to increased personal computer use to assist library customers navigate electronic resources; • Move the Library towards its goal of 80/20 self-service for reference assistance; • Offer more computer classes to the public utilizing Library resources because Staff will be better trained; and • Strengthen and expand the Library's existing peer training program. CONTINUED ON ATTACHMENT: ❑ YES SIGNATURE: 96t�w, 061f� aRECOMMENDATION OF COUNTY ADMINISTRATOR❑RECOMMENDATION OF BOARD COMMITTEE ('APPROVE ❑ OTHER SIGNATURE(S): / 74— 4i f� ,, �I p ,, ACTION OF BOARD ON �(/� "�` , �� APPROVED AS RECOMMENDED OTHER ❑ VOTE OF SUPERVISORS: I HEREBY CERTIFY THAT THIS IS A TRUE AND CORRECT COPY OF AN ACTION TAKEN AND ENTERED ON THE MINUTES OF THE BOARD OF _UNANIMOUS(ABSENT ) SUPERVISORS ON THE DATE SHOWN. AYES: NOES: ATTESTED CI-2 ABSENT: V i ABSTAIN: JOHN —' JOHN CULLER,CLERK OF TILE BOARD OF Contact: Anne Cain: 925-646-6423 SUPERVIS S AND COUNTY ADMINISTRATOR cc: County Library -Administration County Administrator By C( Deputy County Counsel County Auditor Purchasing Manager 0:\BOS\7'EMPLA7'E\REGULAR\Cheryl Gould-FY 2006-2007.doc Dear Clerk of the Board: Library Administration needs the Cheryl Gould original contracts back as soon as possible. Please contact Library Administration at 646-6423 and speak with Zhana Mc Cullough or Cia Court to arrange pickup of the . contracts and a copyof the board order after the contracts have been executed by: • County Administrator/Designee; • Board of Supervisors Chairman/Designee; and • Deputy Clerk of the Board of Supervisors. Thank you in advance for your cooperation in this matter. ,6 �� J-O/L4 l Dear Clerk of the Board: Library Administration needs the Cheryl Gould original contracts back as soon as possible. Please contact Library Administration at 646-6423 and speak with Zhana Mc Cullough or Cia Court to arrange pickup of the contracts and a copy of the board order after the contracts have been executed by: • County Administrator/Designee; • Board of Supervisors Chairman/Designee; and • Deputy Clerk of the Board of Supervisors. Thank you in advance for your cooperation in this matter. C J�v( x.03y Dear Clerk of the Board: Library Administration needs the Cheryl Gould original contracts back as soon as possible. Please contact Library Administration at 646-6423 and speak with Zhana Mc Cullough or Cia Court to arrange pickup of the contracts and a copy of the board order after the contracts have been executed by: • County Administrator/Designee; • Board of Supervisors Chairman/Designee; and • Deputy Clerk of the Board of Supervisors. Thank you in advance for your cooperation in this matter.