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Home My WebLink AboutMINUTES - 02142006 - D.4 '1 S_K L TO: BOARD OF SUPERVISORS Contra FROM: Warren E. Rupf, Sheriff .., Costa;I�r�� m DATE: February 14, 2006 ti County sT'4 COUly SUBJECT: CONTRA COSTA EMERGENCY OPERATIONS PLAN SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION I. RECOMMENDATION: ° RECEIVE and APPROVE the 2006 edition of the Contra Costa County Emergency Plan. II. FINANCIAL IMPACT: NONE. III. BACKGROUND: The 2006 edition of the Contra Costa County Emergency Plan been completed by the Office of Emergency Services. The plan has been reviewed by county department heads and has been approved by the Director of the Office of Emergency Services. The Contra Costa Emergency Operations Plan is submitted to the Board of Supervisors for their approval. If approved, the Office of Emergency Services will continue to update the plan as necessary, to ensure that it remains a useful document. CONTINUED ON ATTACHMENT: D—Y-ES SIGNATURE: E'A-ECOfN MENDATION OF COUNTY ADMINISTRATOR ❑ RECOMMENDATION F B MM EE p-APPROVE ❑ OTHER SIGNATURES' ;� ACTION OF D ON APPROVED ASRECOMMENDED OTHER ❑ VOTE OESU9E=gAM1S.: I HEREBY CERTIFY THAT THIS IS A TRUE AND CORRECT COPY OF AN ACTION TAKEN AND j. )(UNANIMOUS (ABSENT ENTERED ON THE MINUTES OF THE BOARD OF AYES: NOES: SUPERVISORS ON THE DATE SHOWN. ABSENT: ABSTAIN: ATTESTED Contact: Captain Kevin Ryan (925) 313-9510 JOHN SWEETEN, CLERK b16HE BOARD OF cc: Office of the Sheriff SUPERVISORS AND COUNTY ADMINISTRATOR j CAO-Justice System Administration Health Services Director i! Fire Chiefs By: eputy J i i ,BOE:-.-- -.--o,�. TO: BOARD OF SUPERVISORS Contra it - A FROM: Warren E. Rupf, Sheriff )s Costa o iii une DATE: February 14, 2006 � n x SUBJECT: CONTRA COSTA EMERGENCY OPERATIONS PLAN cou County SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION D I. RECOMMENDATION: ° RECEIVE and APPROVE the 2006 edition of the Contra Costa County Emergency Plan. if. FINANCIAL IMPACT: NONE. III. BACKGROUND: The 2006 edition of the Contra Costa County Emergency Plan been completed by the Office of Emergency Services. The plan has been reviewed by county department heads and has been approved by the Director of the Office of Emergency Services. j, The Contra Costa Emergency Operations Plan is submitted to the Board of Supervisors for their approval. If approved,the Office of Emergency Services will continue to update Ij the plan as necessary,to ensure that it remains a useful document. CONTINUED ON ATTACHMENT: [q ES SIGNATURE: ❑COMMENDATION OF COUNTY ADMINISTRATOR ❑RECOMMENDATION F BkdMIrrEE B-0PROVE ❑OTHER j SIGNATURE(S): � ACTION OF D ON i; APPROVED AS RECOMMENDED OTHER ❑ i VOTE I HEREBY CERTIFY THAT THIS IS A TRUE AND p� / �.q CORRECT COPY OF AN ACTION TAKEN AND UNANIMOUS(ABSENT lleD�C�i ) ENTERED ON THE MINUTES OF THE BOARD OF AYES: NOES: SUPERVISORS ON THE DATE SHOWN. i ABSENT: ABSTAIN: ATTESTED Contact: Captain Kevin Ryan(925)313-9610 JOHN SWEETEN,CLERK 130 THE BOARD OF SUPERVISORS AND COUNTY ADMINISTRATOR cc: Office of the Sheriff CAO—Justice System Administration Health Services Director Fire Chiefs By. Deputy i I, j IN a .P .t ...,4 +f- �r' i.;�'P y�i R4 15 4 we 1 x vy fs r azf m z"S' ry� rz �P t s * F cj a � T i r WR ria ci 3 R w^po„ A, r 4.. r: 4 § x s ............ 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Ulm M��I�7�{P o m� 0 i� ° m COP Modification Re&ter Change Date; Ghana Posted b (So nature) March Initial Draft Publication of 2004 EOP Steve Rathbone 2004 Lance Charnes June Second Draft Publication of 2004 EOP Chris Boyer 2004 Emergency Manager Edits November Third Draft Publication of 2004 EOP Chris Boyer 2004 OES Staff Edits September Fourth Draft Publication of 2004 EOP Chris Boyer 2005 ESD Staff Edits November Fifth Draft Publication of 2004 EOP Chris Boyer 2005 Emergency Policy Committee Edits November Sixth Draft Publication of 2004 Chris Boyer 2005 EOP — Final Emergency Policy Committee Edits January Adoption by Emergency Emergency 2006 Services Policy Board Services Policy Board Emergency Operations Plan Letter of Promulgation LETTER OF PROMULGATION Approval Date: January 22°d, 2006 To: Officials, Employees, and Citizens of Contra Costa County The preservation of life, property and the environment is an inherent responsibility of local, state, and federal government. Contra Costa County, in cooperation with the cities and special districts in the county, has prepared this emergency operations plan to ensure the most effective and economical allocation of resources for protection of people and property in time of an emergency. While no plan can completely prevent death and destruction, good plans carried out by knowledgeable and well-trained personnel can and will minimize losses. This plan establishes the emergency organization, assigns tasks, specifies policies and general procedures, and provides for coordination of planning efforts of the various emergency staff and service elements utilizing the Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). The objective of this plan is to incorporate and coordinate all the facilities and personnel of the County and Operational Area member jurisdictions into an efficient organization capable of responding effectively to any emergency. This emergency operations plan is an extension of the State Emergency Plan and the National Response Plan (NRP). It will be reviewed and exercised periodically and revised as necessary to meet changing conditions. The Contra Costa County Board of Supervisors gives its full support to this plan and urges all officials, employees and the citizens, individually and collectively, to do their share in the total emergency effort of Contra Costa County. This letter promulgates the Contra Costa County Emergency Operations Plan, constitutes the adoption of the Contra Costa County Emergency Operations Plan, and the adoption of the Standardized Emergency Management System and the National Incident Management System by Contra Costa County. This emergency operations plan becomes effective on acceptance by the Contra Costa County Board of Supervisors. John Gioia Chairman Contra Costa County Board of Supervisors Page i Emergency Operations Plan TABLE OF CONTENTS Table of CoMenn s LETTER OF PROMULGATION................................... .............................................................I GLOSSARYOF TERMS ......................................................................................................VII COMMON ACRONYMS ARID ABBREVIATIONS ........................................................................XI PART ONE — GENERAL NFORMATION .........................................................................2 Foreword ......................................................................................................................2 Authorities ....................................................................................................................4 Federal.....................................................................................................................4 State.........................................................................................................................4 Local.........................................................................................................................4 Contra Costa County Emergency Management Organization .....................................5 Concept of Operations ...8 .............................................................................................. General.....................................................................................................................8 EmergencyPhases...................................................................................................8 Preparedness Phase................................................................................................8 ResponsePhase......................................................................................................9 RecoveryPhase .....................................................................................................11 MitigationPhase.....................................................................................................11 Standardized Emergency Management System ........................................................13 Purpose..................................................................................................................13 SEMSLevels..........................................................................................................13 Incident Command System (ICS) ...........................................................................15 MutualAid System..................................................................................................18 Multi-Agency/Inter-Agency Coordination ................................................................21 HazardSummary .......................................................................................................24 General...................................................................................................................24 MajorIndustries......................................................................................................24 Highways, Roads and Rail Lines............................................................................24 Hazardous Materials...............................................................................................25 HazardImpacts.......................................................................................................25 Continuity Of Government..........................................................................................27 Introduction.............................................................................................................27 Lines of Succession................................................................................................27 Reconstitution of the Governing Body....................................................................27 Contra Costa County Governing Body Lines of Succession...................................29 Page ii Emergency Operations Plan TABLE OF CONTENTS Protection of Vital Records.........................................................................................31 Public Awareness and Education...............................................................................32 Emergency Operations Plan Management ................................................................33 Emergency Operations Plan Modifications.............................................................33 Emergency Operations Plan Distribution................................................................34 Trainingand Exercising..............................................................................................35 Training...................................................................................................................35 Exercising...............................................................................................................35 DART Two — NITIAL RESPONSE OPERATIONS.........................................................37 Concept of Operations ...............................................................................................37 Alertingand Warning..............................................................................................37 Activation Staffing Response Model.......................................................................37 Activation Authority.................................................................................................38 Implementation.......................................................................................................38 FieldResponse ..........................................................................................................40 Organization ...........................................................................................................40 UnifiedCommand...................................................................................................41 Coordinated Multi-Agency Response.....................................................................42 Incident Action Plans..............................................................................................42 FieldCoordination......................................................................................................44 Coordination with Department Operations Centers................................................44 Coordination with the Contra Costa.County/Operational Area EOC.......................44 Coordination with Special Districts, Private, and Volunteer Agencies in Initial ResponseOperations.............................................................................................44 About Field Response Checklists...........................................................................45 PART THREE — EXTENDED RESPONSE OPERATIONS...............................................48 Concept of Operations ............................................................... ......48 .......................... Department Operations Centers ................................................................................49 Introduction.............................................................................................................49 Responsibilities.......................................................................................................49 Emergency Operations Center...................................................................................51 Introduction.............................................................................................................51 Primary and Alternate Locations.............................................................................51 ActivationPolicy.....................................................................................................56 EOC Activation Stages and Minimum Staffing Guide Per Stage............................56 ActionPlanning.......................................................................................................64 Resource Coordination...........................................................................................64 EOCCoordination......................................................................................................66 Page iii Emergency Operations Plan TABLE E OF CONTENTS Coordination with Field Response Level.................................................................66 Coordination with County Department Operations Centers....................................66 Coordination with Contra Costa Operational Area Member Jurisdictions...............66 Coordination with Special Districts..........................................................................67 Coordination With The Coastal Region Emergency Operations Center.................67 Coordination with State and Federal Field Response.............................................68 Coordination with Private and Volunteer Agencies.................................................68 Damage Assessment and Situation Reporting...........................................................69 General...................................................................................................................69 Damage Assessment..............................................................................................69 SituationReporting.................................................................................................70 PublicInformation ......................................................................................................73 Coordination...........................................................................................................73 Priorities..................................................................................................................74 Emergency Declarations............................................................................................75 Proclamation of a Local Emergency.......................................................................75 Request for Concurrence of Local Emergency.......................................................75 Requesting a Governor's Proclamation of a State of Emergency...........................76 Transition into Recovery Operations..........................................................................77 EOCICS Functions....................................................................................................78 Overview.................................................................................................................78 Agency Representatives and Technical Advisors...................................................79 PART FOUR— RECOVERY OPERATIONS....................................................................81 Concept of Operations ...............................................................................................81 Short-Term Recovery.................................................................................................82 Long-Term Recovery..................................................................................................83 Recovery Operations Organization.........................................................................83 Recovery Operations Responsibilities....................................................................84 Recovery Damage/Safety Assessment..................................................................85 Documentation .......................................................................................................86 After-Action Reporting............................................................................................87 Disaster Assistance....................................................................................................89 Introduction.............................................................................................................89 Emergency Declaration Impact on Assistance Programs.......................................89 Public Assistance Program Responsibilities...........................................................90 Individual Assistance Program Responsibilities......................................................99 Hazard Mitigation Grant Program Responsibilities.................................................92 Page iv Emergency Operations Plan INDEX OF FIGURES Max ®f Rg u res Figure 1. Contra Costa EOC organization. ......................................................................6 Figure 2. Coordination between SEMIS levels................................................................14 Figure 3. General flow of Mutual Aid requests and resources. ......................................20 Figure 4. Flow of Mutual Aid requests through SEMS levels. ........................................21 Figure 5. CA OES Administrative Regions.....................................................................22 Figure 6. Mutual Aid regions. .........................................................................................22 Figure 7. Governor's Office of Emergency Services, Coastal Region............................23 Figure 8. Typical ICS field response organization..........................................................41 Figure 9. Emergency Operations Center, 50 Glacier Dr., Martinez................................52 Figure 10. EOC Situation Room, 50 Glacier Dr., Martinez.............................................53 Figure 11. EOC Public Information Center and Management Section, 50 Glacier Dr., Martinez..................................................................................................................54 Figure 12. Alternate EOC conceptual plan, 2945 Treat Blvd., Concord.........................55 Figure 13. Recovery Operations organization................................................................84 Page v Emergency Operations Plan INDEX OF TABLES Index of Ta Mes Table 1 . Operational Area functional responsibilities matrix. ...........................................7 Table 2. County Governing Body lines of succession....................................................29 Table 3. Contra Costa County departmental lines of succession. (Rev. 1/02)...............30 Table 4. EOC activation stages, by type of event. .........................................................57 Table 5. Recommended EOC staffing, by activation stage............................................63 Table 6. Recovery responsibilities. ................................................................................85 Page vi Emergency Operations Plan GLOSSARY OF COMMON TERMS Misery Of Common Terms The source of definitions is the ICS Glossary of Terms, State OES Mutual Aid Guides for Law Enforcement, Law Enforcement Operations, Coroner Operations and the FEMA FART document. Baa r, Action iPIan The plan prepared in the EOC containing the emergency response objectives of that SEMS level, reflecting overall priorities and supporting activities for a designated period. The Ian is shared with supporting agencies. Disaster A sudden and extraordinary misfortune; a calamity which threatens or causes extraordinary loss of life and property. Emergency A condition of disaster or of extreme peril to the safety of persons and property within the state caused by such conditions as air pollution, fire, flood, hazardous material incident, storm, epidemic, riot, drought, sudden and severe energy shortage, plant or animal infestations or disease, the Governor's warning of an earthquake or volcanic prediction, or an earthquake or other conditions, other than conditions resulting from a labor controversy. Emergency A location from which emergency management can be Operations Center performed. Emergency Any organization responding to an emergency, whether in the Response Agency field, at the scene of an incident, or to an EOC, in response to an emergency, or providing mutual aid support to such an organization. Emergency Personnel involved with an agency's response to an emergency. Response Personnep Incident A natural or human-caused occurrence or event that requires action by emergency response personnel to prevent or minimize loss of life or damage to property and/or natural resources. Incident Action The plan developed at the field response level that contains PIa n objectives reflecting the overall incident strategy and specific tactical actions and supporting information for the next operational period. The plan may be oral or written. Incident The individual responsible for the command of all functions at the Commander field response level. Emergency Operations Plan GLOSSARY OF COMMON TERMS H Incident A nationally-used standardized on-scene emergency Command Systema management concept. ICS is specifically designed to allow its (ICS) users to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents. ICS enables a unified command structure allowing multiple agencies to interact without being hindered by jurisdictional boundaries. ICS is the field-level component of SEMS. It is the combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, with responsibility for the management of resources to effectively accomplish stated objectives pertinent to an incident. Local Government Local agencies as defined in Government Code §8680.2 and special districts as defined in 19 CCR Div. 2, Chapter 6, section 2600 et seg. Master Mutual Aid The California Disaster and Civil Defense Master Mutual Aid Agreement Agreement made and entered into by and among the State of California, its various departments and agencies, and the various political subdivisions of the State. The agreement provides for su ort of one jurisdiction by another. Multi-agency or The participation of agencies and disciplines involved at any level inter-agency of the SEMS organization, working together in a coordinated coordination effort to facilitate decisions for overall emergency response activities, including the sharing of critical resources and the prioritization of incidents. Mutual Aid Voluntary aid and assistance provided by an agency in the event that a disaster should occur. Performed through the interchange of services and facilities, including, but not limited to: fire, police, medical and health, communication, and transportation services and facilities. The primary goal of mutual aid is to cope with the problems of rescue, relief, evacuation, rehabilitation, and reconstruction which would arise in the event of a disaster. Mutual aid is designed to ensure that adequate resources, facilities, and other support are provided to jurisdictions whenever their own resources prove to be inadequate to cope with a given situation. Mutual Aid Region A subdivision of the State emergency services organization, established to facilitate the coordination of mutual aid and other emergency operations within an area of the State, consisting of two or more county Operational.Areas. Page viii Emergency Operations Plan GLOSSARY OF COMMON TERMS Operational Area An intermediate level of the State emergency services organization, consisting of a county and all political subdivisions within the county area. The Operational Area is a special- purpose organization created to prepare for and coordinate the response to emergencies within a county area. Each county is designated as an Operational Area. An Operational Area may be used by the county and the political subdivisions comprising the Operational Area for the coordination of emergency activities. It may serve as a link in the system of communications and coordination between the state's emergency operating centers and the operating centers of the Operational Area member jurisdictions. The Operational Area augments, but does not re lace, any member jurisdiction. Political Any city, city and county, county, district, or other local subdivision governmental agency or public agency authorized by law. Page ix Emergency Operations Plan GLOSSARY Y ®G COMMON TERMS Standardized That consistent set of rules and procedures governing the overall Emergency operational control or coordination of emergency operations Management specified in regulations (CCR Title 19, Division 2, §2400 et sec). System (SEMIS) It identifies at each level of the statewide emergency organization, the direction of field forces and the coordination of joint efforts of government and private agencies. ICS is the field level com onent of SEMS. State of The duly proclaimed existence of conditions of disaster or of Emergency extreme peril to the safety of persons and property within the state caused by such conditions as air pollution, fire, flood, storm, epidemic, riot, drought, sudden and severe energy shortage, plant or animal infestation or disease, the Governor's warning of an earthquake or volcanic prediction, or other conditions, other than conditions resulting from a labor controversy or conditions causing a "state of war emergency". These conditions are or will likely be beyond the control of the services, personnel, equipment, and facilities of any single county, city and county, or city and require the combined forces of a mutual aid region or regions to combat, or with respect to regulated energy utilities, a sudden and severe energy shortage requires extraordinary measures beyond the authority vested in the California Public Utilities Commission. Page x Emergency Operations Pian COMMON ACRONYMS AND QC BREEVIA VONS Common Acronyms and Abby vv aUons CCHS Contra Costa Health Services CWS Community Warning System DOC Department Operations Center DSR Damage Survey Report DSW Disaster Service Worker EAS Emergency Alert System EOC Emergency Operations Center EOP Emergency Operations Plan EPI Emergency Public Information FEMA Federal Emergency Management Agency GSD General Services Department ICS Incident Command System IDE Initial Damage Estimate LE Law Enforcement NIMS National Incident Management System OA Operational Area OASIS Operational Area Satellite Information System OES Office of Emergency Services PA Public Assistance PDA Preliminary Damage Assessment PIO Public Information Officer PW Public Works REOC Region Emergency Operations Center RIMS Response Information Management System SEMS Standardized Emergency Management System TENS Telephone Emergency Notification System - � moo �\ - „ «w:» mawa »« g .� � � . � Emergency Operations Plan GENERALS INFORMATION PART ONE -- GENERAL NFORMAMN Foreword The Contra Costa County Emergency Operations Plan (EOP) addresses the planned response to extraordinary emergency situations associated with natural disasters, technological incidents, and national security emergencies in or affecting the County. This Plan: • establishes the emergency management organization required to respond to and mitigate any significant emergency or disaster affecting the County; • identifies the policies, responsibilities and procedures required to protect the health and safety of County communities, public and private property, and the environmental effects of natural and technological emergencies and disasters; and, • establishes the operational concepts and procedures associated with field response to emergencies, the County Emergency Operations Center (EOC) activities, and the recovery process. This Plan establishes the framework for implementation of the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS) in Contra Costa County. The Plan is intended to facilitate multi-agency and multi jurisdictional coordination in emergency operations, particularly between Contra Costa County and local governments, including special districts and state agencies. This document is a concept of operations guide. It is also a planning reference. County departments and local governments that have roles and responsibilities identified in this Plan are encouraged to develop emergency operations plans, detailed standard operating procedures (SOPs), and emergency response checklists based on the provisions of this Plan. This Plan will be used in conjunction with the State Emergency Plan and the National Response Plan (NRP). This Plan is designed to guide the reader or user through each phase of an emergency: preparedness, response, recovery, and mitigation. It is divided into four parts with supporting annexes. This plan is a living document and should be reviewed quarterly by staff for updates Part One — General Information focuses on the preparedness phase. It is the "basic plan" which describes the structure of the County's emergency Page 2 Emergency Operations plan GENERAL INFORMATION management organization; its responsibilities and operational concepts for multi- hazard emergency preparedness, response, recovery, and mitigation; and its role as the lead agency for the Contra Costa Operational Area. Part Two — Initial Response Operations is the initial emergency operations guide. It refers to a series of hazard-specific checklists designed to provide field- level responders with the basic considerations and actions necessary for effective emergency response. It also provides field-level responders with the framework to implement SEMS. Part Three — Extended Response Operations addresses extended emergency operations (response). It outlines the operational procedures for County emergency management staff to conduct extended emergency response operations,usually coordinated at the County EOC. It also addresses the framework to implement SEMS at the EOC and the transition to the recovery phase. Parti Pour— Recovery Operations addresses recovery and mitigation activities. It describes the organization to coordinate recovery operations within the County and responsibilities for various aspects of recovery and hazard mitigation. Page 3 Emergency Operations Plan GENERAL INFORM TION Authorities The following laves and regulations provide emergency authorities for conducting and/or supporting emergency operations: Federa0 • Federal Civil Defense Act of 1950 (Public Law 920, as amended). • Robert T. Stafford Disaster Relief and Emergency Assistance Act of 1988 (Public Lave 93-288, as amended). • Army Corps of Engineers Flood Fighting (Public Law 84-99). • Homeland Presidential Security Directive (HSPD-5), 2004 State o California Emergency Services Act (Chapter 7 of Division 1 of Title 2 of the Government Code). • Standardized Emergency Management System (SEMS) Regulations (Chapter 1 of Division 2 of Title 19 of the California Code of Regulations) and (California Government Code §8607 et. seq.). • Hazardous Materials Area Plan Regulations (Chapter 4 of Division 2, Title 19, Article 3, §2720-2728 of the California Code of Regulations ) and (California Health and Safety Code, Division 20, Chapter 6.95, Section 25503.5) • California Department of Water Resources Flood Control (California Water Code §128). • California Disaster and Civil Defense Master Mutual Aid Agreement. • Orders and Regulations which may be Selectively Promulgated by the Governor during a STATE OF EMERGENCY. • Orders and Regulations which may be Selectively Promulgated by the Governor to take affect upon the Existence of a STATE OF WAR EMERGENCY. Local • Contra Costa County Ordinance 97-41, Operational Area Disaster Council, as amended. • Contra Costa County Resolution 95/309, Establishment of Contra Costa County Operational Area. • Community Incident Reporting Policy, November 1996. o Contra Costa County Code, Title 4 Health and Safety, Chapter 42-2 Disaster Council and Emergency Services. Page 4 Emergency Operations plan GENERAL( INFORMATION Conor- Costa County Emergency Management O[gerattion Contra Costa County's emergency management operation uses the Standardized Emergency Management System (SEMS) which is currently under review for NIMS compliance. The County is part of Coastal Region of the Governor's Office of Emergency Services (State OES). The County Administrative Officer directs the emergency management organization, serving as the Emergency Operations Center Director. The Administrator of Emergency Services is responsible for implementing the EOP through the efforts of the County's Office of Emergency Services (County OES), assigned to the Office of the Sheriff. The County emergency organization is depicted in Figure I (Page 6). Within the emergency organization, departments and agencies have specified roles and responsibilities for certain functions. A matrix showing these responsibilities is shown in Talbie i (Page 7). Page 5 b I® P� Ron .-. V ppy � yO y v O� w IL O U a� O N @ N ¢� Im - OU tm M ''"� HM �p QU m CL ? mUut W�N = Q m fn N� cty aom cn C C m``Ma m u^M '� o u0C9 . O Q N Q¢N a a R1 E m m p °° c v wm Q m U d •� c s - a N d N C U N k _f '' "ai#t Y q,.J ,s. "' `d.> fix° r F �- Liu ' FCCN nV 4cN V 0Qv1 0 CL o m V N C r& ui O = Cl) O D 001 E N ii N m o y E a` m o G - O m C v oput �.�m J mut m c N N C O Q yit y m m T E O m p m LU It V) y E= a c o o m m € ° a m c^m 0.0 o m mEn s J �� a ASN ro A�,� m mZ 4�-•m { .e � a` E as 0a �vaia ® c iC�C e T@ a Ct. z q m >(n C C a a a N E o N Q 0- m M E U m o m Y y U A a m 7 O m v N E N Fn i" Nm N ink m°:9Um o m Q m N y U N N N N N N N t N N N N N a N m a N N N N i iL N N N � N N i N s N N N � N 40 N N N N 1 tt1 N N � � ti N N N C1C. N N �J r- ,�4 N N N CI. N � N Cl. N N N O N N o C a- �, Com✓ 4 � � > `n � °� d aQi CY. N � � @ N o W m c c N © c tl1 v a c> T y m o .a O O p o a N N c u- CD o p p til `t U U U U c m U Ul Emergency Operations Plan GENERALS INFORMATOON Concept of Olpera tions General This EOP addresses the entire spectrum of contingencies, ranging from relatively minor incidents to large-scale disasters, such as a major earthquake. Some emergencies will be preceded by a buildup or warning period, providing sufficient time to warn the public and implement mitigation measures designed to reduce loss of life, property damage, and effects on the environment. Other emergencies occur with little or no advance warning, requiring the immediate activation of the EOP and efficient and coordinated mobilization and deployment of resources. All departments and agencies of the County must be prepared to promptly and effectively respond to any foreseeable emergency, taking all appropriate actions, including requesting and providing mutual aid. Emergency Phases Emergency management activities during peacetime and national security emergencies can be broken down into four phases: © Preparedness • Response • Recovery • Mitigation Preparedness (Phase The preparedness phase involves activities that are undertaken in advance of an emergency or disaster. These activities develop operational capabilities and effective responses to a disaster. Preparedness activities fall into two basic areas: readiness and capability. Examples Readiness activities shape the framework and create the basis of knowledge necessary to complete a task or mission. Readiness activities might include: • implementing hazard mitigation projects; • developing hazard analyses; • developing and maintaining emergency plans and procedures; o conducting general and specialized training; • conducting exercises; o developing mutual aid agreements; and, • improving emergency public education and warning systems. Page 8 Emergency Operations Plan GENERA INFORMATION SOPS County departments and the Operational Area member jurisdictions who have responsibilities in this plan will prepare Standard Operating Procedures (SOPs) detailing personnel assignments, policies, notification rosters, and resource lists. Emergency response personnel should be acquainted with these SOPs and receive periodic training on the policies and procedures contained within the SOPs. Capability activities involve the procurement of items or tools necessary to complete the task(s) or mission(s). Capability activities might include: • assessment of County and Operational Area resources; • comparison and analysis of anticipated resource requirements and resources; and, • identification of local sources to meet anticipated resource "shortfall." Response Phase The response phase includes increased readiness, initial response, and extended response activities. Contra Costa County will initiate actions to increase its readiness when it receives a warning or observes that an emergency situation is imminent or likely to occur. Events that may trigger increased readiness activities include: • issuance of a credible long-term earthquake prediction; • receipt of a flood advisory or other special weather statement; • receipt of a potential dam failure advisory; • conditions conducive to wildland fires, such as the combination of high heat, strong winds, and low humidity; • an expansive hazardous materials incident; o a forecast of insufficient electrical power supply to meet demand; o a rapidly-deteriorating international situation that could lead to an attack upon the United States; and • information or circumstances indicating the potential for acts of violence or civil disturbance. Increased Readiness Increased readiness activities may include, but are not limited to, the following: o briefing the County Administrative Officer and other key officials or employees of the County; o reviewing and updating the County EOP & SOPs; • increasing public information efforts; Page 9 Emergency Operations plan GENERAL INFORMATION • accelerating training efforts; • inspecting critical facilities and equipment, including testing warning and communications systems; • recruiting additional staff and Disaster Service Workers; • conducting drills of emergency response personnel; • warning threatened elements of the population; • conducting precautionary evacuations in the potentially impacted area(s); • mobilizing personnel and pre-positioning resources and equipment; and • contacting State and Federal agencies that may be involved in field activities. Initial Response Contra Costa County's initial response activities are primarily performed at the field response level. The main goal is to minimize the effects of the emergency or disaster. Part Two — iniitiia0 Response Operations provides a hazard-specific guide to the departments responsible for initial response operations in the County and Operational Area. Examples of initial response activities include: • making all necessary notifications, including County departments and personnel, the Contra Costa Operational Area member jurisdictions, and the State OES Coastal Region; • disseminating warnings, emergency public information, and instructions to the citizens of Contra Costa County; o conducting evacuations and/or rescue operations; • caring for displaced persons and treating the injured; • conducting initial damage assessments and surveys; Q assessing the need for mutual aid assistance; o restricting movement of traffic and people, and regulating access to affected areas; o notifying the news media; and o developing and implementing Initial Action Plans. Extended/Response Contra Costa County's extended response activities are primarily conducted in the Emergency Operations Center (EOC). Extended emergency operations involve the coordination and management of personnel and resources to mitigate an emergency and facilitate the transition to recovery operations. Part Three — Extended) Response Operations provides specific guidance for conducting extended operations, including those functions performed by the EOC staff. Page 10 Emergency Operations plan GENERAL INFORMATION Examples of extended response activities include: • preparing detailed damage assessments; • operating mass care facilities; • conducting mass casualty operations; • procuring required resources to sustain operations; • documenting situation status; • protecting, controlling, and allocating vital resources; • restoring vital utility services; • tracking resource allocation; • conducting advance planning activities; • documenting expenditures; • developing and implementing Action Plans for extended operations; • disseminating emergency public information, directly and through the news media; • declaring a local emergency; and, • coordinating with State and Federal agencies working within the County. Recovery Phase Recovery involves restoring services to the public and returning the affected area(s) to at least their pre-emergency conditions. Recovery activities may be both short-term and long-term, ranging from restoration of essential utilities such as water and power, to mitigation measures designed to prevent future occurrences of a given threat. Part Foam— Recovery Operations describes the roles and responsibilities of each level of government in recovering from a disaster. Examples of recovery activities include: • restoring utilities; o applying for State and Federal assistance programs, • conducting hazard mitigation analyses; • identifying residual hazards; and • calculating and recovering costs associated with response and recovery. Mitigation Prase Mitigation efforts occur both before and after emergencies or disasters. Post- disaster mitigation is actually part of the recovery process. This includes eliminating or reducing the impact of hazards that exist within the County. Mitigation efforts include: Page 11 Emergency Operations Plan GENERAL INFORMATION • amending local ordinances and statutes, such as zoning ordinances, building codes, and other enforcement codes; • initiating structural retrofitting measures; • assessing tax levies or abatements; • emphasizing public education and awareness Page 12 Emergency Operations plan GENERAL INFORMATION Standardized EmeMenc y Management S>'ys tem Purpose The Standardized Emergency Management System (SEMS) is intended to standardize response to emergencies involving multiple jurisdictions or multiple agencies. SEMS is intended to be flexible and adaptable to the needs of all emergency responders in California. SEMS requires emergency response agencies to use basic principles and components of emergency management, including the operational area concept, the Incident Command System, established mutual aid systems, and multi-agency or inter-agency coordination. SEMS Levels There are five designated levels in the SEMS organization: field response, local government, operational area, regional, and State. Each level is activated as needed. The field response level commands emergency response personnel and resources to carry out tactical decisions and activities in direct response to an incident or threat. The local government level manages and coordinates the overall emergency response and recovery activities within its jurisdiction. The local government level includes cities, counties, and special districts. The Operational Area (OA) level manages and/or coordinates information, resources, and priorities among local governments, and serves as the coordination and communication link between the local government level and the regional level. The Operational Area includes all the jurisdictions and special districts within the county's geographical area. The County of Contra Costa is the lead agency for the Contra Costa Operational Area. The regional level manages and coordinates information and resources among operational areas within the mutual aid region, and between the operational areas and the state level. This level, along with the State level, coordinates overall State agency support for emergency response activities. The State level manages State resources in response to the emergency needs of the other levels, manages and coordinates mutual aid among the mutual aid regions and between the regional level and State level, and serves as the coordination and communication link with the Federal disaster response system. Page 13 Emergency Operations Plan GENERAL INFORMATION Coordination with Other Levels of Government Contra Costa County has identified the jurisdictions, special districts, volunteer agencies, and private agencies within the County geographical area that may have an emergency response role during an emergency or disaster that affects the County. Their emergency roles have been identified and provisions for coordination with each of them made. Figure 2 (Page 14) illustrates how the County, as the lead agency for the Operational Area, will coordinate with these agencies during an emergency or disaster. The Contra Costa Operational Area agreement between the various cities, the County of Contra Costa, and special districts defines the roles and responsibilities of each party. The agreement is on file at the Contra Costa County Sheriffs Emergency Services Division, Emergency Operations Center, at 50 Glacier Drive, Martinez, CA. The County will also work with State and Federal agencies that have emergency responsibilities to ensure they are integrated into County emergency operations. OES COASTAL REGION EOC CONTRA COSTA OPERATIONAL AREA EOC CITY COUNTY SPECIAL EMERGENCY DEPARTMENT DISTRICT OPERATIONS OPERATIONS OPERATIONS CENTERS CENTERS CENTERS Figure 2. Coordination between SEMS levels. Page 14 Emergency Operations Plan GENERAL §NFOlt MATION Incident Command System (ICS) General The Incident Command System (ICS) is a nationally-used, standardized, on- scene emergency management concept. It is specifically designed to allow its users to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents without being hindered by jurisdictional boundaries. ICS is the combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, with responsibility for the management of resources to effectively accomplish stated objectives pertinent to an incident. ICS establishes lines of supervisory authorities and formal reporting relationships. There is complete unity of command; each position and person within the system has a single designated supervisor. Direction and supervision follows established organizational lines at all times. Functions The five functions of the ICS organization are command, operations, planning, logistics, and finance. • Command is responsible for directing, ordering, and/or controlling resources by virtue of explicit legal, agency, or delegated authority. This function is known as Management outside a field response organization. • Operations is responsible for the coordinated tactical response of all field operations directly applicable to or in support of the mission(s) in accordance with the Incident Action Plan. • Planning is responsible for the collection, evaluation, documentation, and use of information about the development of the incident. • Logistics is responsible for providing facilities, services, personnel, equipment, and tracking the status of resources and materials in support of the incident. • Finance is responsible for all financial and cost analysis aspects of the incident, and any administrative aspects not handled by the other functions. Each of these functions is organized into a section. In the field response level, the Command Staff consists of the Incident Commander, Deputy Incident Commander, Public Information Officer, Safety Officer, and the Liaison Officer. The General Staff includes the chiefs of each section. Principles ICS provides for the following kind of operations: single jurisdictional/agency involvement; Page 15 Emergency Operations plan GENERAL INFORMATION • single jurisdictional responsibility with multiple-agency involvement; and, • multiple jurisdictional responsibility with multiple-agency involvement. The system's organizational structure adapts to any emergency or incident to which emergency response agencies would expect to respond. The system is applicable and acceptable to all user agencies. ICS is readily adaptable to new technology. It expands in a rapid and logical manner from an initial response to a major incident and contracts just as rapidly as organizational needs decrease or the situation wanes. ICS has basic common components in organization, terminology and procedures. Components The components of ICS are: • common terminology; • modular organization; = o unified command structure; • consolidated action plans; • manageable span-of-control; • pre-designated incident facilities; • comprehensive resource management; and • integrated communications. Common terminology Common terminology means the established common titles for organizational functions, resources, and facilities within ICS. Modular organization The ICS organizational structure develops in a modular fashion, based upon the type and size of an incident. The organization's staff builds from the top down as the incident grows, with responsibility and performance placed initially with the Incident Commander. It is not necessary to implement levels of the ICS organization unless they are required. In all incidents there will be five functions: management, operations, planning, logistics and finance. These may be organized and staffed into sections as the incident grows. The Incident Commander may initially perform all five functions. As the incident grows, each function may be established as a section with several units under each section. ICS' modularity and flexibility of application allows it to rapidly adjust and build the organization for the function it is to perform. Aside from the Incident Page 16 Emergency Operations Plan GENERAL INFORMATION Commander, there is no required structure or order in which positions are filled. The ICS organization can be as small as one person or large enough to handle thousands of emergency responders. Unified command Unified command structure is a unified team effort which allows all agencies with responsibility (either geographical or functional) for the incident to manage the incident by establishing a common set of objectives and strategies. This is accomplished without losing or abdicating agency authority, autonomy, responsibility or accountability. Consolidated action pians Consolidated action plans identify objectives and strategies made by the Incident Commander for the incident based upon the requirements of the affected jurisdiction. In the case of unified command, the incident objectives must adequately reflect the policy and needs of all the jurisdictional agencies. The consolidated action plans for an incident document the tactical and support activities required for the operational period (the period of time for which the plan is valid). Span-of-control Manageable span-of-control within ICS is a limitation on the number of emergency response personnel who can effectively be supervised or directed by a single supervisor. The type of incident, the nature of the response or task, distance, and safety will influence the span-of-control range. The ordinary span- of-control range is between three and seven personnel. Pre-designated incident facilities IGS identifies the need for pre-designated incident facilities. The requirements of the incident determine the types and locations of facilities to be used. Comprehensive resource management Comprehensive resource management is the identification, grouping, assignment and tracking of resources in an efficient manner. This ensures that available resources will be used to their best advantage, and that only the needed resources will be requested or sent to the incident scene. Page 17 Emergency Operations Plan GENERAL INFORMATION Integrated communications Integrated communications are managed through the use of a common communications plan and an incident-based communications center established for the use of tactical and support resources assigned to the incident. Mutual hid System The statewide mutual aid system is the foundation of California's emergency planning and response. This system is designed to ensure that adequate resources, facilities, and other support are provided to jurisdictions whenever their own resources prove to be inadequate to cope with a situation. The California Master Mutual Aid Agreement is the basis for the system, as referenced in the California Emergency Services Act. It created a formal process wherein each jurisdiction retains control of its own personnel and facilities, but can give and receive help whenever it is needed. The State is obligated to provide available resources to assist local jurisdictions in emergencies. To facilitate the coordination and flow of mutual aid, the State has been divided into three administrative regions (Figure 5, Page 22) and six mutual aid regions (Figure 6, Page 22). Contra Costa County is located within Mutual Aid Region II. The general flow of resource requests within the mutual aid systems is depicted in the diagram in Figure 3 (Page 20). Discipline-specific mutual aid The statewide system includes several discipline-specific mutual aid systems, such as (but not limited to) fire, rescue, law enforcement, coroner, search and rescue, and emergency management. The adoption of SEMS or NIMS does not alter existing mutual aid systems. To further facilitate the mutual aid process, particularly during day-to-day emergencies involving public safety agencies, Fire and Rescue and Law Enforcement Mutual Aid Coordinators have been selected and function at the Operational Area, regional and State levels. Regional Disaster Medical Health Coordinators have been identified for each mutual aid region to coordinate medical mutual aid during disasters. It is expected that during a activation the appropriate Operational Area Mutual Aid Coordinators will be assigned to the County EOC. The basic role of a mutual aid coordinator is to receive mutual aid requests, coordinate the provision of resources from within the coordinator's geographic area of responsibility, and pass on unfilled requests to the next SEMS level. Page 18 Emergency Operations Plan GENERAL INFORMA TION Flolunteers Volunteer and private agencies are part of the Operational Area's mutual aid system. The American Red Cross and Salvation Army are essential elements of the County's response to meet the care and shelter needs of disaster victims. Private sector medical and health resources are an essential part of the County's medical response. Volunteer and private agencies mobilize volunteers and other resources through their oven systems. These agencies are represented at the County EOC when activated. Coordination of requests Incoming mutual aid resources may be received and processed at several types of facilities including marshaling areas, mobilization centers and incident facilities. Staging areas are used for the complete assemblage of personnel and other resources prior to being sent directly to the disaster site. Mobilization centers are off-incident locations at which emergency response personnel and equipment are temporarily located pending assignment, release or reassignment. Incident facilities include incident command posts, staging areas, bases, and camps. Staging areas are temporary locations at an incident where personnel and equipment are kept while awaiting tactical assignments. During a proclaimed emergency, the Operational Area will coordinate mutual aid requests between Contra Costa County, the Contra Costa Operational Area member jurisdictions, and the State OES Coastal Regional Emergency Operations Center (REOC) in Oakland. Requests should specify, at a minimum: o number and type of personnel needed, and/or; • type and amount of equipment needed; • reporting time and location; • authority to whom forces should report; • access routes into the affected area(s); • estimated duration of operations; and • risks and hazards. Figuire 4 (Page 29) illustrates the flow of Mutual Aid requests through the different SEMS levels. Mutual Aid Agreements Contra Costa County is a participant in the following mutual aid agreements: Page 19 Emergency Operations Plan GENERAL INFORMA TIO N • California Master Mutual Aid Agreement; • Region 2 Fire and Rescue Operations Plan; • Region 2 Law Enforcement Mutual Aid Agreement; • Region 2 Public Works Mutual Aid Agreement; • Region 2 Medical Services Mutual Aid Agreement; • Emergency Managers Mutual Aid Agreement; • Contra Costa County Operational Area Mutual Aid Agreement, • Volunteer and Private Agency Mutual Aid Agreements. Initial Response of Event grows. It severely taxes the Local Agencies. local resources of the first Potential Fire, responders. Lives are threatened, Law, Medical and and Mune is of the essence, in Public Works. saving lives,property and the environment. This activates mutual aid agreements. Local agencies ask Fire Fire for help from neighboring , Law ;��;�'n Law jurisdictions with similar services. Medical Medical i.e. fire, law, medical, public Publicm Public works. Works Works === ,- Mutual Aid request Assistance Figure 3. General flow of Mutual Aid requests and resources. The request is made to neighboring jurisdictions within the Operational Area (OA) and immediately dispatched if resources are available. No Regional assistance is required. If resource needs exceed the capability of neighboring jurisdictions, the OA will fill the request from within the OA (if possible). If a mutual aid request for assistance is different than those functions listed above, and no pre-existing mutual aid agreements are in place, the OA activates and attempts to fill the mutual aid request. If resource requests needs exceed Page 20 Emergency Operations Pfau GENERAL INFORMATION OA resources, the OA places the resource request into the State OES System through the Coastal REOC. State OES Regional OES Level Mutual Aid Operational Area Level Mutual Aad Local Level Mutual A Field Level Mutual Aid t Figure 4. Flow of Mutual Aid requests through SEMIS levels. Multi-Agencyfinter-Agency Coordination Multi-agency or inter-agency coordination means agencies and disciplines involved at any level of the SEMS organization working together to facilitate decisions for overall emergency response activities, including sharing critical resources and prioritizing incidents. Multi-agency or inter-agency coordination is the decision-making system used by member jurisdictions of the Contra Costa Operational Area. Page 21 Emergency Operations Plan GENERAL INFORMATION The State is divided into three OLDS Administrative Regions as depicted AdrnhWraUve by the map illustration to the right. Regoons ln1�n� Region Coastal Region offices are located in Oakland. Coastal a Inland Region offices are located Region in Rancho Cordova. Southern e lon Southern Region offices are located Pasadena. i p Figure 5. CA OES Administra ide Regions. There are six Mutual Aid Regions as depicted by the map on the right. Note that for lave enforcement mutual-- aid, Region I is split into two sections; Region I contains Los Angeles and RQ Orange Counties; Region IA contains Inland Ventura, Santa Barbara and San WE . : , Region Obispo Counties. 4 " coaslau Each administrative region helps Region coordinate resource requests in its administrative area. Wa Southern Region Figure 6. Mutual Aid regions. Page 22 Emergency Operations Plan GBVERA L INFORMATION HUMBOLDT GW,5 dw a" 71 MENDOCINO ta F SAKE Coastal Region " Office of Emergency Services g Y 1300 Clay St., Suite 400 Oakland CA 94612 NG OT . -SAw', wg FRANCISCO iY ;SAM CLARA '. TA �Y SANTA CR SAN BENT �v Figure 7. Governor's Office of Emergency Services, C®asta, Region. Page 23 Emergency Operations plan GENERALS INFORMATION Hazard Summary General Contra Costa County is located in the San Francisco Bay Area. With over 1,200,000 residents, it is the ninth most populous county of the 58 counties in California. Two mountain ranges divide the operational area into three separate areas, each area presenting its own unique issues. • Flooding due to levee failure is the primary threat to the eastern portion of the operational area. Several residential and agricultural areas are protected by levees. • Mount Diablo dominates the central portion of the operational area, which is was formed by a blind-thrust earthquake fault line. In addition, the Concord/Green Valley Fault line runs through this area. • The western portion of the operational area contains the northern Hayward Fault. • There are at least 5 active faults in the operational area that have the capability of catastrophic quakes, not to mention the proximity of the San Andreas faultline to the West. • There are 28 water retention facilities (dams and reservoirs) in the operational area that have the capability of flooding significant population centers if they were to fail. Major portions of the operational area are composed of unconsolidated soil located on slopes. There are numerous liquefaction zones, and at least three operational area communities are integrated with heavily wooded areas that are typical wildland fire interface areas. Major industries The petrochemical industry forms the operational areas major industrial base. Five refineries are located along the operational area North and West coasts. Several other major chemical manufacturing facilities are also located in this area. The operational area also hosts major corporate headquarters as well as regional corporate operations. Agriculture is still a major factor in the eastern part of the operational area even though residential construction in the area is growing. Highways, Roads and Rail Lines There are major regional and state highways that run through the operational area. Interstates 80 and 680 are the major North/South routes, and State Highways 4 and 24 are the major East/West routes. These freeways are heavily traveled during peak rush hour periods. Response to a major incident occurring during peak commute time periods could be significantly delayed. Four bridges Page 24 Emergency Operations plan GENERAL INFORMATION link the County to its neighbors in the North and West. Several heavily-used freight and commuter rail lines also run through the operational area. Due to the number of petrochemical facilities in the operational area, large quantities of hazardous materials are transported by ship, road, rail and underground pipeline systems every day. Hazardous MatterWs Several major petrochemical production and storage facilities have been built in this area due to the easy waterway access along the County's West and North coasts. There are four refineries, numerous major chemical plants, and over 1800 other businesses that make the operational area the third largest petrochemical manufacturer in the State. In addition to the primary risk posed by accidents at these facilities, this concentration of hazardous materials presents a significant secondary hazard following other events. An earthquake, flood, or wildland fire-could damage, destroy or disrupt these facilities, causing an unintentional hazardous materials release. Hazard Impacts Contra Costa County, with its varying topography, mix of urban and rural areas, and rapidly growing permanent, transient and recreational population, is subject to a wide variety of negative impacts from various hazards and threats. There are three broad categories of hazards that threaten us: natural, technological and domestic security threats. • Natural Hazards • Earthquake • Flood • Wildland fire • Extreme weather/storm • Landslide • Tsunami • Seiche o Drought • Epidemic • Technological Hazards • Dam failure • Levee failure • Hazardous materials • Power emergency • Bridge failure • Transportation emergencies • Mass transit accident • Train accident Page 25 Emergency Operagons plan GOVERAL INFORMATION • Major truck accident • Airplane crash o Shipwreck Domestic Security Threats • Civil unrest • Terrorism Refer to the Contra Costa County Hazard Analysis for a more complete discussion of these hazards and the areas they may affect. Page 26 Emergency ®positions plan GENERAL INFORMATION Continuity Of Govemmeng 11ntirodlsuction A major disaster could result in the death or incapacity of key government officials, the partial or complete destruction of established seats of government, and the destruction of public and private records essential to continued government operations. Governments at all levels are responsible for providing continuity of effective leadership and authority, direction of emergency operations, and management of recovery operations. To this end, it is particularly essential that the County and all the cities within it continue to function as government entities. The California Government Code and the Constitution of California provide the authority for State and local government to reconstitute themselves in the event incumbents are unable to serve. Lines of Succession Section 8638, Article 15, Chapter 7, Division 1, Title 2 of the California Government Code requires the appointment of up to three standby officers for each member of the governing body. The standby officers shall have the same authority and powers as the regular officers or department heads. The succession list for the Board of Supervisors in shown in Table 2 (Page 29). This article also provides for the succession of officers who head departments responsible for maintaining law and order, or for furnishing public services relating to health and safety. The succession list for Contra Costa County departments is provided in Table 3 (Page 30). Reconstitution of the Goveirning Body Article 15 outlines procedures to assure continued functioning of political subdivisions in the event the governing body, including standby officers, are unavailable to serve. Section 8635 et seq., Article 15, Chapter 7, Division 1, Title 2 of the California Government Code establishes a method for reconstituting the governing body. It authorizes that should all members (including all standbys) be unavailable, temporary officers shall be appointed by the chair of the board of the county in which the political subdivision is located or by the chair of the board of any other county within 150 miles. Section 8642 of Article 15 authorizes local governing bodies to convene as soon as possible whenever a state of emergency or local emergency exists and at a place not necessarily within the political subdivision. Under Article 15, the duties Page 27 Emergency Opera-dons plan GOVERAL INFORMATION of a governing body during emergencies include ascertaining the damage to the jurisdiction and its personnel and property, reconstituting itself and any subdivisions, and performing functions in preserving law and order and furnishing local services. Section 23600 of the California Government Code provides that the Board of Supervisors shall designate alternative county seats, which may be located outside county boundaries. Real property cannot be purchased for this purpose. The resolution designating the alternate county seats must be filed with the Secretary of State. The Board may designate additional seats subsequent to the original site designations if circumstances warrant. Board Resolution 2704 (passed January 28, 1964) established the alternate seat of Contra Costa County government at the Boy's Rehabilitation Center, Byron. This is now known as the Orin Allen Youth Rehabilitation Facility, Bixler Road and Byers Lane, Byron. No alternates have been established outside the County's boundaries. The alternative temporary county seat designation is reviewed by the Board of Supervisors during the second regular meeting in March of each year. Page 28 Emergency Operations plan GENERALS INFORMATION Contra Costa County Governing Body Lines of Succession Pursuant to the California Emergency Services Act, Article 15, Preservation of Local Government, the Board of Supervisors of Contra Costa County has appointed the following named individuals, in order of selection, as standby officers for each member of the Board of Supervisors. Table 2. County Governing Body lines of succession. Super�risor.,, Disgricg Standb :;D ficers John Gioia First District 1. Terrance Cheung 2. Jim McMillan 3. Richard Bartke Gayle B. Uilkema Second District 1. Hyman Wong 2. Al Dessayer 3. Terry Segerberg Mary N. Piepho Third District 1. David Piepho 2. Jim Nejedly 3. Abram Wilson Mark DeSaulnier Fourth District 1. Lynette L. Busby 2. Betty Fisher 3. Farrel A. Stewart Federal D. Glover Fifth District 1. Janis Glover 2. Vincent Manuel 3. Mary Erbez To maintain timely lines of succession County Section 42-4.010 requires that the Board of Supervisors review the status of all standby appointments during the second regular meeting each March,.and that they will fill any vacancies according to County Section 42-4.006. Appointment date: March 11, 2005. Page 29 Emergency Operations Plan GENERAL INFORMA UON Table 3e Corals Cosa County departmental lines of succession. (Rev. 12/04) �aueu�goon7Da'g�ai �ruea�4..; I 'fif6elPosufio County Administrative Officer (CAO) 1. Chief Assistant County Administrator 2. Assistant County Administrator 3. Senior Deputy County Administrator County Sheriff/Coroner 1. Undersheriff 2. Field Operations Commander 3. Sup ort Services Commander Contra Costa County Fire Protection 1. Deputy Fire Chief District Chief 2. County Fire Marshal 3. O erations Deputy Chief County Counsel 1. Chief Assistant Deputy Counsel 2. Assistant County Counsel 3. Deputy County Counsel - Advanced Level Board of Education Superintendent 1. Asst. Superintendent 2. Administration Director 3. S ecial Education Director Public Works / Engineering Director 1. Deputy Public Works Director 2. Deputy Public Works Director 3. Deput Public Works Director District Attorney 1. Asst. District Attorney 2. Chief Deputy DA 3. Deput DA II County Recorder 1. Asst. County Recorder 2. Admin. Assistant Senior 3. Admin. Assistant II County Health Officer 1. Public Health Director 2. Emergency Medical Services Director 3. Senior Medical Director Director of Employment and Human 1. Dir. Of Administrative Services Services 2. Dir. Of Child And Family Services 3. Dir. Of Aging And Adult Services Chief Probation Officer 1. Chief Deputy Probation Officer (1 of 3) 2. Chief Deputy Probation Officer (2 of 3) 3. Chief Deputy Probation Officer 3 of 3 Page 30 Emergency Operations Plan GENERA L INFORMA TION Protection of Vial Records The County Recorder's Office is responsible for the preservation and protection of Contra Costa County's vital records. Vital records are defined as those records that are essential to the rights and interests of individuals, governments, corporations and other entities, including vital statistics, land and tax records, license registers, articles of incorporation, and historical information. Vital records also include those records essential for emergency response and recovery operations, including utility system maps, emergency supply and equipment locations, emergency operations plans and procedures, and personnel rosters. These vital records will be essential to the re-establishment of normal County government functions, serving to protect the rights and interests of government. These rights and interests may include the constitutions, charters, statutes, ordinances, court records, official proceedings and financial records of the County. Each department within the County will identify, maintain, and protect its vital records. Protection includes archival preservation, offsite storage, or maintaining redundant backup copies. Contra Costa County's vital records are routinely stored in the County Recorder's Office, located at the Recorder's Office at 730 Las Juntas, Martinez. Microfilmed records and backup data are stored inside a private contractor's vault located in Sacramento, California. This vault can withstand an explosive blast, a fire, and any water penetration. Electronic backup data is also preserved at the data entry office at 835 Castro Street in Martinez, CA. Page 31 Emergency Operations Plan GENERAL INFORMATION Public Awareness and Education The public's response to any emergency is based on an understanding of the nature of the emergency, the potential hazards, the likely response of emergency service agencies, and knowledge of what individuals and groups should do to increase their chances of survival and recovery. Public awareness and education prior to an emergency or disaster will directly affect the County's emergency operations and recovery efforts. County OES will make available to the Operational Area member jurisdictions and the citizens of the County emergency preparedness information from local, State and Federal sources. Further, County OES will provide special emphasis on specific hazards on specified months throughout the calendar year, aiding in the disaster preparation and education of the communities within the Contra Costa Operational Area. The following list depicts the specific hazards that will be emphasized throughout the calendar year: April ------------------ Earthquake Preparedness May ------------------- Hazard Mitigation August ---------------- Landslide Awareness September ------------ Flood Preparedness October --------------- Fire Prevention November ------------ Winter Preparedness Page 32 Emergency 0perai ans pian GENERAL INFORMA TION Emergency 0gera gions Plan Management Emergency Operations (Plan Modifications The County Office of Emergency Services will review and revise the County's Emergency Operations Plan annually. The Plan may be modified as a result of post-incident analyses and/or post-exercise critiques. It may be modified if responsibilities, procedures, laws, rules, or regulations pertaining to emergency management and operations change. Those agencies having assigned responsibilities under this Plan are obligated to inform County OES when changes occur or are imminent. Proposed changes will be submitted, in writing, to County OES. Changes will be published and distributed to County departments and Operational Area cities. Every four years, the entire Emergency Operations Plan will be reviewed, updated, republished, and redistributed. A record of the revisions to this plan will be maintained by County OES on the register immediately following the front cover. Page 33 Emergency Operations plan GENERAL INFORMATION (Emergency Operations Nan Distribution The following departments or agencies have complete copies of the County Emergency Operations Plan: Department/Agency No. of Copies Board of Supervisors......................................................6 County Administrative Officer.........................................2 County Departments ................................................2/ea Cityof Antioch................................................................ 1 City of Brentwood........................................................... 1 Cityof Concord ..............................................................1 Cityof Clayton................................................................1 Townof Danville............................................................. 1 City of EI Cerrito............................................................. 1 City of Hercules.............................................................. 1 City of Lafayette............................................................. 1 City of Martinez.............................................................. 1 Town of Moraga ............................................................. 1 Cityof Oakley.................................................................1 Cityof Orinda................................................................. 1 Cityof Pinole.................................................................. 1 City of Pittsburg.............................................................. 1 City of Pleasant Hill........................................................ 1 City of Richmond............................................................ 1 City of San Pablo ........................................................... 1 City of San Ramon.........................................................1 City of Walnut Creek...................................................... 1 Governor's Office of Emergency Services, Coastal Region 1 BART..................................................................1 Page 34 Emergency Operations plan GENERAL INFORMATION Training and Exercising Training County OES will inform County departments and Operational Area cities/special districts of emergency management training opportunities. Individual departments are responsible for maintaining training records. County departments with responsibilities under this Plan must ensure their personnel are properly trained to carry out these responsibilities. County OES must determine the appropriate level(s) of SEMS instruction for each member of the County emergency organization, including field personnel. The determination will be based on individuals' potential assignments during emergency response. County OES will ensure that all emergency response personnel can demonstrate and maintain, to the level deemed appropriate, the minimum SEMS performance objectives as contained in the Approved Course of Instruction (ACI) Syllabus referenced in the SEMS regulations. Additionally, County OES will ensure that these objectives are met through the completion of materials from the ACI and incorporation of the objectives into exercises. In the event State OES asks for training documentation, County departments will provide documentation of training when requested. Exercising Exercises are the best method of training emergency responders. Exercises allow emergency responders to become familiar with the procedures, facilities and systems that they will actually use in emergency situations. County OES is responsible for planning and conducting emergency exercises for the County. Exercises will be conducted on a regular basis to maintain readiness. Exercises should include as many Operational Area member jurisdictions as practical. County OES will document exercises by conducting an after action review, and, using the information obtained from the after action review, revise the Emergency Operations Plan. In the event State OES asks for exercise supporting documentation, County OES will provide its documentation of recent exercises to State OES as requested. Page 35 yy,a v w Fl--D�� S S Operations Emergency Operations Plan INITIAL RESPONSE OPERATIONS DART Two— WITIA0_ RESPONSE OPERATIONS This section of the Contra Costa County Emergency Operations Plan (EOP) is designed for field responders' initial response to emergencies, bridging the gap between a routine emergency and a disaster. Experience has shown that the outcome of many emergencies can be greatly affected by effective initial response actions. Concept of O)pera ons County agencies, Contra Costa Operational Area (OA) member jurisdictions, volunteer agencies, and segments of the private sector will all accomplish initial response operations. During initial response operations, Contra Costa County field responders will place emphasis on saving lives, property, and the environment, controlling the situation, and minimizing the effects of the emergency. The Incident Command System (ICS) will be used to manage and control the response operations. The disaster/event may be controlled solely by County emergency responders or with other agencies through the mutual aid system. If the resources available at the field response level are not sufficient to mitigate the situation, the Incident Commander (IC) may request that the County Emergency Operations Center (EOC) be activated to support the field operations. ADer$ing and Warning Alerting and warning involves the notification of emergency response personnel, as well as notifying the affected public. Contra Costa County utilizes an Activation Staffing Response Model to alert and activate its emergency response personnel. The Staffing Response Model is centered around the five ICS functions and is expandable as required by the scope of the incident. The list includes personnel who are part of each ICS function in the County EOC, as well as other technical employees of the County. The Sheriffs Office has the primary responsibility in alerting and warning the public, with assistance from the Public Information Officer and team, as deemed necessary. Alerting and warning the public may be accomplished through the Community Warning System (CWS), Emergency Alert System (EAS), special media broadcasts, or simply emergency vehicles driving up and down the streets using the public address system. Page 37 Emergency Operations Pian INITIALS RESPONSE OPERATIONS Activation Staffing Response (Model The Staffing Response Model is to be activated and implemented when an emergency or disaster affects the County and poses a major threat to life, property, and/or the environment. The list will only be implemented when directed by a County employee who has been given authority to activate the Staffing Response Model. Activation Authority The Contra Costa County Emergency Operations Center Director, the Director of Emergency Services, the Emergency Services Manager, or the Incident Commander may activate the Emergency Alert List when a disaster occurs or threatens to occur in the County. lmplementation Once activation is requested and properly authorized, the Emergency Alert List will be implemented by Sheriff's Dispatch personnel. Notifications and alerts begin with the Emergency Operations Center Director (County Administrative Officer). If the Administrator cannot be reached, their named successor(s) will be contacted in order until someone is reached with the authority to assume the Director's role. The dispatcher will provide the Administrator with a complete status of the incident or disaster, identifying damage sustained, current response actions, resource status, etc. Based on the information provided by the dispatcher, the Administrator of Emergency Services will determine what parts of the Emergency Alert List will be implemented, including what sections of the County EOC staff will be alerted and requested to respond. The dispatchers will also confirm whether the Emergency Operations Center Director (County Administrator) will personally contact and inform the County Board of Supervisors of the situation in the County. The Director may request that the dispatchers notify the County Board of Supervisors. The Contra Costa County Emergency Alert List consists of the following parts: • Management Section; • Operations Section; o Planning & Intelligence Section; • Finance &Administration Section; and • Logistics Section. County OES maintains and keeps current the Emergency Alert List. County OES must also ensure that Sheriffs Dispatch, the Emergency Services Director, and Page 38 Emergency OperaVons Man INITIAL RESPONSE OPERATIONS the Emergency Services Manager have current copies of the Emergency Alert List. Page 39 Emergency Operations Plea INITIALS RESPONSE OPERATIONS Field Respons Organization The Incident Command System (ICS) will be used on all incidents within Contra Costa County. When the County has jurisdiction over a multi-agency incident, County emergency responders will organize the field response using ICS. Additionally, the principles of ICS will be used even for those incidents that begin as a single-discipline response (i.e., all fire or all law enforcement). Often the single-discipline incident expands to a multi-discipline incident, which demands the use of ICS. During multi-agency incidents in this County, field responders will use the principles of unified command to the extent possible. In order for ICS to be used at all incidents, the first emergency responder on scene who has single-discipline management responsibility will always take the following basic actions: • establish the Incident Command Post (ICP); • evaluate the incident; • determine the ICS organizational elements required; • request additional resources necessary to mitigate the incident; • delegate authority within the ICS organizational structure, and • develop the Incident Action Plan, incorporating the incident objectives and strategies. By taking these basic actions, the change from a one-person response to a 25- to 250-person response involves no change in the management system. The built-in capability for modular development helps shape the organization based on the demands of the incident. A typical ICS organization for the field response level is depicted in Figure 8 (Page 41). Position descriptions for typical ICS field organization positions are listed in the attached appendices. An important aspect of the modularity in ICS at the field response level is that there is nothing to prohibit the IC from activating one or more units in various sections without first activating the section organizational element. However, it is important to maintain the ICS principle of span-of-control, one supervisor to five staff members. Page 40 Emergency Operations Pan INITIAL RESPOiVSE OPERATIONS Incident Commander Deputy Incident Public Information Officer Commander Safety Officer Liaison Officer L- Agency Representatives Planning/ Finance/ Operations Logistics Section Intelligence Section Administration Section Section Resources Unit Service Branch Time Unit Staging Area Communications Situation Unit Unit Procurement Branches Medical Unit Unit Documentation Food Unit Divisions Unit Compensation/ & Groups Claims Unit Demobilization Unit Support Branch Cost Unit Technical Supply Unit Specialists Facilities Unit Ground Support Figure 8. Typical ICS ffieM response organization. Unified Command) The unified command concept will be used at all multi-agency incidents within Contra Costa County. Unified command is a procedure that allows all agencies with geographical or functional responsibility to establish together a common set of incident objectives and strategies, and a single Incident Action Plan. In some specific instances such as oil spills, military aircraft incidents and large regional floods, the Incident Commander may be from a state or federal agency. With those possible exceptions, State and Federal agencies with a field response function would be represented in the unified command. Under a unified command, a single Operations Chief will have the responsibility for implementing and managing the operations portion of the Incident Action Plan. Page 41 Emergency Operations Plan INITIAL RESPONSE OPERATIONS Coordinated Mufti-Agency Response The use of a unified command ensures a coordinated multi-agency response. Unified command procedures assure that agencies retain individual responsibility, authority, and accountability. Unified command is highly flexible. As the incident changes over time with different disciplines moving into primary roles, the unified command structure and personnel assignments can change to meet the need. The primary features of a unified command incident organization include: • a single integrated incident organization; • co-located and shared facilities; • a single planning process and Incident Action Plan, • shared planning, logistical, and finance/administration operations; and, • a coordinated process for ordering resources. Additionally, there are several advantages to using unified command during multi-agency or multi jurisdictional incidents. These advantages include: • a single set of objectives are developed for the entire incident period; • a collective approach is made in developing strategies to achieve incident objectives and goals; • information flow and coordination is improved between all jurisdictions and agencies involved in the incident; • no agency's authority or legal requirements will be compromised or neglected; • each agency is fully aware of the plans, actions, and constraints of all other agencies; and, • the combined efforts of all agencies are optimized as they perform their respective assignments under a single Incident Action Plan. Incident Action Plans The Incident Action Plan is the plan developed at the field response level that contains objectives reflecting the overall incident strategy, specific tactical actions, and supporting information for the next operational period. It is important that all incidents have some form of an Incident Action Plan. The plan is developed around a specified duration of time called an operational period. Generally, the length of the operational period is 12 hours. The plan will state the objectives to be achieved and describe the strategy, tactics, resources, and support required to achieve the objectives within the time frame. The plan may be oral or written. Small incidents with only a few assigned resources may have a very simple plan that may not be written. Small incidents do not require elaborate Incident Action Plans. Most simple, short-term, and single agency incidents do not require written Incident Action Plans. As incidents Page 42 Emergency Operations Plan INITIAL RESPONSE OPERATIONS become larger, or require multi-agency involvement, the action plan should be written. Incident Action Plans will vary in content and form depending upon the kind and size of the incident. ICS provides for the use of a systematic planning process, and provides forms and formats for developing the Incident Action Plan. The action plan should be written when: • two or more jurisdictions are involved; • a number of organizational elements have been activated; • the incident continues into another planning or operational period; and, • it is required by agency policy. For multi-agency incidents being run under a unified command, the Incident Action Plans should be written. This provides all agencies with a clear set of objectives, actions, and assignments. It also provides the organizational structure and the communications plan required to manage the incident effectively under unified command. There is no single format that fits all situations. Several ICS forms are appropriate for use in Incident Action Plans. Incident Action Plans have four main elements that should be included: • Statement of Objectives - Statement of what is expected to be achieved. Objectives must be measurable. • Organization - Describes what elements of the ICS organization will be in place for the next operational period. • Tactics and Assignments - Describes tactics and control operations, including what resources will be assigned. Resource assignments are often done by division or group. • Supporting Materiai - Examples could include a map of the incident, a communications plan, medical plan, a traffic plan, weather data, special precautions, or a safety message. Page 43 Emergency Operations plan INITIAL RESPONSE OPERATIONS Field Coordination Coordination with Department Operations Center's If an appropriate Department Operations Center (DOC) has been activated, the Incident Commander will coordinate with that DOC. For example, a Sheriff's Office IC would coordinate with the Sheriff's DOC; a County Public Works IC would coordinate with the Public Works DOC. The DOCs will consolidate the information gained from the various ICs and forward it to the County/Operational Area EOC. If an appropriate DOC is not activated, the IC will coordinate directly with the County/OA EOC. For further discussion of DOCs, see Department Operations Centers in Part Three — Extended Response Operations. Coordination with the Contra Costa County/Operational Area EOC The County/OA EOC will be activated during disaster situations with multiple incidents occurring simultaneously within the County. Incident Commanders and the appropriate ICS structures will be established for each incident. Each IC will communicate and report to the County/OA EOC Operations Section until or unless the appropriate DOCs are activated (as discussed above). The Contra Costa Sheriff's Dispatch Center will act as a communications conduit between the IC and the EOC's Operations Section. Sheriffs Dispatch will have no command authority over field operations — it is only a communications conduit. The County/OA EOC may give policy direction directly to the IC if no DOC is involved. Coordination with Special Districts, Private, and Volunteer Agencies in Initial Response Operations The level of involvement of special districts, public utilities, private organizations, and volunteer agencies will vary considerably depending upon the kind and complexity of incident. In general, special districts or other agencies that have a statutory or jurisdictional responsibility over the incident should be represented at the incident. The form of involvement for these districts and agencies may be as part of the unified command or as agency representatives who coordinate with a County Liaison Officer. The emergency response role of special districts will be focused on their normal services and functional area of responsibility. Page 44 Emergency Operations Plan INITIAL RESPONSE OPERATIONS A cooperating agency supplies assistance other than direct tactical resources to the incident control effort. SBC Global Communications, Pacific Gas & Electric Company, East Bay Municipal Utilities District, American Red Cross, Salvation Army, Community Awareness and Emergency Response (CAER) and other private and volunteer agencies could be cooperating agencies depending on the type of incident. About Fiepd Response Checklists The checklists shown in the appendices are guidelines for field responders and are not intended to substitute for an individual Incident Commander's judgment based upon training, experience, the incident, County and departmental policies, and circumstances. Page 45 F-D-)� T h LJ on `./ Emergency Operations Plan EXTENDED RESPONSE OPERATIONS PART THREE — EXTENDED RESPONSE OPERATIONS Concept of Opera gions During a disaster or emergency, the Contra Costa County Emergency Operations Center (EOC) will support field response operations in mitigating incidents within the unincorporated areas of Contra Costa County. The primary goals are saving lives, protecting property, and preserving the environment. The County EOC will use the Standardized Emergency Management System (SEMS) functions, principles, and components. It will implement the action planning process to develop an EOC Action Plan, identifying and implementing specific objectives for each operational period. The County EOC will serve as the Contra Costa Operational Area (OA) EOC for coordination and communications between the Contra Costa OA member jurisdictions' EOCs and the State OES Coastal Region. The OA EOC will be activated whenever the County and a city, or cities or special district(s), are impacted by an emergency or disaster. The OA EOC may also be activated at the request of a city, the County or special district to coordinate information and resources. The County/OA EOC will utilize the discipline-specific mutual aid coordinators to coordinate fire, law enforcement, public works, and medical resources. Other resource requests that do not fall into these four disciplines will be coordinated by the requesting branch/section/unit within the Logistics Section. Page 48 Emergency Operations Plan EXTENDED RESPONSE OPERA TIONS Departmentt Olperat ons Centers pntrroduction Department Operations Centers (DOCs) coordinate the responses of particular disciplines during an emergency. In effect, they are smaller, more focused EOCs. Many County departments can potentially operate DOCs, including the following: • Building Inspection • Education • Environmental Health • Fire (operated by Contra Costa County Fire Protection District) • General Services • Hazardous Materials • Health Services (Public Health and Emergency Medical Services) • Public Works • Sheriff Each department decides independently whether to open its DOC. The operational area EOC may request that a department open its DOC, but cannot direct that it do so. A DOC may be opened even if the operational area EOC is not activated and will not do so. The criteria for opening the DOCs and procedures for doing so are contained in each department's emergency or disaster plan. Responsibilities When activated, a DOC fulfills a number of responsibilities that might otherwise be borne by the operational area EOC. Within the department's discipline, the DOC: • Coordinates the dispatch and response of its field units; • Provides for the resource needs of its field responders; • Coordinates communications between the field units, the DOC, and the operational area EOC; • Provides field status and situation information to the operational area EOC; • Plans staffing, shift schedules, and equipment allocation; and • Identifies trends, conditions or needs that must be addressed by the operational area EOC. DOCs will coordinate with the operational area EOC through the appropriate EOC Operations Section branch. For example, the Public Works DOC will coordinate with the Public Works Branch in the EOC. For a fuller discussion of Page 49 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS the coordination process between DOCs and the EOC, see Coordl nation with County Department Operations Centers later in this section. Page 50 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS EmeE l enc y Operations Center Introduction During a major emergency or disaster, centralized emergency management functions can be performed in the operational area EOC. The EOC (either as the County EOC or as the activated OA EOC) facilitates a coordinated response by all the departments and agencies that are assigned emergency management responsibilities. The level of EOC staffing will vary with the specific emergency situation. The operational area EOC is designed to serve as a combined center for the Operational Area and the County of Contra Costa, enabling the efficient use of available County staff. When the OA and County EOC are both activated, some staff may be doing multiple tasks, coordinating Operational Area and County government-level functions. Primary and AKernate Locations The primary Contra Costa County/OA Emergency Operations Center is located at the Office of Emergency Services, 50 Glacier Drive, Martinez. The alternate Contra Costa County/OS Emergency Operations Center is located at the Contra Costa Fire Training Center, 2945 Treat Boulevard, Concord. This facility is currently under construction. The configuration of the EOC is shown in Figure 9 (Page 52), Figure 10 (Page 53) and Figure ii (Page 54). Page 51 Emergency Operations Galan EXTENDED RESPONSE OPERATIONS St:,r,�ye fixtures EMERGENCY OPERATIONS CENTER Contra Costa Co.Sheriff's Department Signage 50 Glacier Drive, Martinez 23 April 2004 M19EM07 ... Catairet N3 —•••� �� 1 4 v j a EOC SAFETY; k , . ' �� CtiC1RDIAJATQR e J # KITCHEN a ) P#Q 1 2 4 6 j 8 CENTER 24 MEN'S WOMEN'S SITUATIOFJ ROOM ROOM 21 ROOM 23 25 JA0MIN 3 5 7 9 11 13 i /27 26 STORAGE ' j vs0 STORAGE' { o Cabanels 1I9 P#c SSh,eives/Cabin ofs : j S7'Sf3 � LIAISON: SOC DIF{ s o 14; SURPQRT a (nz DiFx�cTtyF31 Figure S. Emergency Operations Center, 50 GDacier ®r., Martinez. Page 52 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS EOC SITUATION ROOM Contra Costa Co.Sheriffs Department 0 50 Glacier Drive, Martinez 23 April 2004 r Ka UD EIT/ l Lv. M 0 0 Figure 10. EOC Sftaition Room, 50 Uacier ®r., Martinez. Page 53 Emergency Operations Man EXTENDED RESPONSE OPERA TIONS FOC PIO CENT'ERIVOLUNT'EER SERVICES OFFICE Contra Costa.Co.Sheriff's Department 50 Glacier Drive,Martinez 23 April 2004 ECIC SAFETY „i CGORDIPJATOR w SECURITY! tj LA RI0SUPP(]RTr 44 LOCKER ROOM PIQ �aC DIRECT.R: SUPPORT; E4..0 DIRECTpIMF R: 6 CF-GAS VSO STORAGE r .. u Figure I I. EOC PuWiC Information Center and Management Section, 50 GIeCiem Dr., Martinez. Page 54 Emergency Operations Plan EXTENDED RESPONSE OPERA TIONS The alternate Contra Costa County EOC is located at the Contra Costa County Fire Protection District Training Center, 2945 Treat Blvd., Concord. It is not yet fully operational pending additional equipment purchases, but can be used in an extreme situation. The general layout is shown in Figure 12. ALTERNATE EMERGENCY OPERATIONS e signage CENTER Contra Costa Co.Fire Protection District 2945 Treat Boulevard.Concord PARKING Training Office 0 m Classroom 1 w F- MANAGEMENT F- .......... Pio ' ...._........................ ............................... on ob Classroom 4 G3; � r Classroom 2 Classroom 3 Figure 12. Apternate LOC conceptual plan, 2945 Treat Blvd., Concord. Page 55 Emergency y Operations Plan EXTENDED RESPONSE OPERATIONS Activation Policy The County/OA EOC is activated when field response agencies need support. Activation may involve partial or full staffing, depending on the support required. According to the SEMS Regulations (California Code of Regulations, Title 19, Section 2409 f), the Operational Area EOC must be activated and SEMS used when the following conditions exist: • A local government within the Operational Area has activated its EOC and requested activation of the OA EOC to support its emergency operations; • Two or more cities within the OA have declared a local emergency; • The County and one or more cities have declared a local emergency; o A city, city and County, or County has requested a Governor's Proclamation of a State of Emergency, as defined in the California Government Code §8558(b); • Within the Operational Area: • the OA is requesting resources from outside its boundaries, except those resources used in normal day-to-day operations which are obtained through existing agreements such as fire or law enforcement mutual aid; and • the OA has received resource requests from outside its boundaries, except those resources used in normal day-to-day operations which are obtained through existing agreements such as fire or law enforcement mutual aid. The seven circumstances listed above require an automatic activation of the Operational Area EOC (as mandated by the Board of Supervisors). The activation of the OA EOC must be properly authorized in circumstances other than these. The following Contra Costa County personnel are authorized to request and/or order the activation of the Contra Costa Operational Area EOC: County Administrative Officer; Assistant County Administrative Officer; Contra Costa County Fire Protection District Chief; County Sheriff; Emergency Services Division Commander; and, Emergency Services Manager [SOC Activation Stages and Minimum Staffing Guide Per Stage The County has developed criteria that identify the events/situations that would require an EOC activation. The County has established three stages of activation with a minimum recommended staffing level for each. EOC activation stages are shown in Table .4 (Page 58); staffing recommendations are shown in Table 5 (Page 64). Page 56 Emergency Operations Pian EXTENDED RESPONSE OPERATIONS Table 4. EOC activation stages, by type of event. F .. a- P ®ssu&�9e EOC �esponseli. P HAZMAT CWS Level 3 , . HAZMAT CWS Level 2Checklis. 2 .........._................................ ..........::. HAZMAT CWS Level 1 HAZMAT CWS Level 0 Accidental CWS = e Activation Multi-Casualty Incident Earthquake — Major �:9 � Damage in Count ` Earthquake — Moderate �� Damage in Count Earthquake - Minor Checklist 7 Damage in County Earthquake — Major to Moderate Damage in e Region 2 _ Earthquake Advisory Checklist 9 from USGS / OES Dam Failure Imminent Dam Failurep�� i Dam Warning) F+h� otential Dam Failure Checklist::12,:: ....... _........ ..... . _...._. ._............ Dam Watch Levee Failure � �a Imminent Levee Failure $. Levee Warning) Potential Levee Failure Checklist 15 ........................................_...._.... (Levee Watch .__ Flooding �� Imminent Flooding Checklist 17 Flood Warning) Potential Flooding Flood Watch Wildland Urban Interface Fire Potential Wildland Checklist.2... 0 ......._.............:............................:................................: .........._....... ..::1: . Urban Interface Fire Wildland Urban Page 57 Emergency Opera ons Plan EXTENDED RESPONSE OPERA TIONS ............................ .......... ........... Interface Fire Watch . . :...-..... Severe Weather Severe Weather Advisory (Severe Weather Warning) Tsunami Alert for Bay Checklist 23 Area Declared Local Checklist 24 Emergency Within the Operational Area ... Declared County . Vie` Emergency — Declared State of 4 ° Emergency including Contra Costa County Declared Federal Emergency including Contra Costa Count v Radiological Material �c . W " Release .. Terrorist Act Within the FIT, Operational Area �d Potential Terrorist Act ° Within the Operational Area (Terrorism Watch Terrorist Act Within the Region Significant Mutual Aid Requests for a Resources Outside Operational Area Disease Outbreak °'_? Strategic National Stockpile Request Mass Clinic Operations Event in State or Western CONUS that has Potential Impact to the County Civil Unrest / Public Protest Evacuation of EOC Relocation to Alternate EOC Page 58 Emergency Operations Pian EXTENDED RESPONSE OPERATIONS �nddsnt 0 Mtuatd'an DeflnKoons HAZMAT CVIS Level 3 An incident requiring response, outside assistance, and an off-site consequence is expected. Sheriff's Dispatch has a protocol for this event in the SONG, the Sheriffs Office has a protocol for this in the FOG. HAZMAT CWS Level 2 An incident requiring response by on-site resources. There may be off-site concern by the community; however, no health risk to the community is expected. Sheriff's Dispatch has a.protocol for this event in the SONG, the Sheriffs Office has a protocol for this in the FOG. HAZMAT CWS Level I An incident where there is a problem on-site that, if not contained, could cause an off-site health and safety problem. Sheriff's Dispatch has a protocol for this event in the SONG, the Sheriff's Office has a protocol for this in the FOG. HAZMAT CWS Level Easily contained and controlled by plant personnel and is informational only, on- site only, no off-site consequences, not detectable off-site. No action required by the OES Alert Duty Officer. Accidental CWS Activation Activation of the CWS when there is no incident or message warranted. No action required by the OES Alert Duty Officer. Multi-Casualty Incident An incident involving 6 or more casualties, or significant numbers of injured victims and injury types that a single local hospital would be overwhelmed. Sheriffs Dispatch has a protocol for this event in the SONG, the Sheriffs Office has a protocol for this in the FOG. Earthquake — Major Damage in County All transportation is disrupted, buildings have collapsed, critical infrastructure is unavailable (power, phones, etc...). Levees and other structures on unconsolidated soil have collapsed or are in danger of collapsing. There are many deaths and EMS is overwhelmed by the injured. The Sheriffs Office has a protocol for this event in the FOG. Earthquake— Moderate Damage in County Some roads are impassable, significant areas are without power or phones. Many structures on unconsolidated soil have suffered damage. There are some deaths and EMS is overwhelmed by the injured. The Sheriffs Office has a protocol for this event in the FOG. Earthquake— Minor Damage in County Transportation is generally unaffected, some areas are without power or phones. Structures have suffered superficial or cosmetic damage. Dispatch centers are overwhelmed with nuisance calls. The Sheriff's Office has a protocol for this event in the FOG. Earthquake — Major Damage in Region 2 Page 59 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS An earthquake meeting our major earthquake definition has occurred somewhere within OES Region 2 Earthquake Advisory from USGS / OES USGS or the Governors Office of Emergency Services has issued an earthquake advisory that includes portions of Contra Costa County. Dam fFaulure A dam has failed, flooding is occurring in the downstream inundation area. Lives and property are threatened. Sheriffs Dispatch has a protocol for this event in the SONG, the Sheriffs Office has a protocol for this in the FOG. Imminent Dam Failure (Dam Warning) A dam is exhibiting a failure precursor (like a leak, overtopping, uncontrollable release, etc) that engineers consider fatal to the integrity of the dam. The dam will fail in a matter of hours or days and the failure may not be prevented by mitigation efforts underway. Potential Dam Failure (Dam Watch) A dam is exhibiting failure precursors, or is experiencing environmental stressors that engineers believe could lead to failure under certain circumstances. The dam could fail if mitigation efforts underway are not successful or if environmental conditions do not improve. Levee Failure A levee has failed on one of the Contra Costa reclamation districts, or on an adjoining tract bordering Contra Costa County. The area previously protected by the levee is currently flooding. Sheriff's Dispatch has a protocol for this event in the SONG. The Sheriffs Office has a protocol for this event in the FOG. Imminent Levee Failure (Levee Warning) A levee is exhibiting a failure precursor (like an uncontrollable boil, leak, overtopping, etc) that engineers consider fatal to the integrity of the levee. The levee will fail in a matter of hours or days and the failure may not be prevented by mitigation efforts underway. Potential Levee Failure (Levee Watch) A levee is exhibiting failure precursors, or is experiencing environmental stressors that engineers believe could lead to failure under certain circumstances. The levee could fail if mitigation efforts underway are not successful or if environmental conditions do not improve. Flooding There is flooding taking place in the county that is life threatening and damaging property. Sheriffs Dispatch has a protocol for this event in the SONG. The Sheriffs Office has a protocol for this event in the FOG. lmot inent Flooding (Flood Warning) The National Weather Service has issued a flood warning for portions of the operational area. Dispatch has a protocol for this event in the SONG. The Sheriffs Office has a protocol for this event in the FOG. Potential Flooding (Flood Watch) The National Weather Service has issued a flood watch for portions of the operational area. Sheriffs Dispatch has a protocol for this event in the SONG. The Sheriffs Office has a protocol for this event in the FOG. Page 60 Emergency Operations Plan EXTENDED RESPONSE OPERA TIONS Wildland Urban Interface Fire There is a wildland fire that has entered an urban area and is threatening structures and critical infrastructure. The Sheriff's Office has a protocol for this event in the FOG. Potential Wildland Urban Interface Fire (Wildland Urban Interface Fire Watch) There is a wildland fire that if not contained quickly has the potential for entering an urban area. The Sheriff's Office has a protocol for this event in the FOG. Severe Weather There is severe weather impacting the operational area. This could include lightening, high winds, heavy rain, sleet, hail, snow, tornadoes or hot weather. Severe Weather Advisory (Severe Weather Warning) The National Weather Service has a severe weather warning for portions of the operational area. Tsunami Alert for the Bay Area A Tsunami alert has been broadcast for the Bay Area. Declared) Local Emergency Within the Operational Area An agency within the operational area has declared a local emergency. Declared) County Emergency The county government has declared a state of emergency for the operational area. Declared State Emergency Including Contra Costa County The Governor has declared a state of emergency that includes portions of the operational area. Declared) Federal Emergency Inciuding Contra Costal County The President has declared a state of emergency that includes portions of the operational area. Radiological Material Release There has been a release of radiation within the operational area. This is similar to a Hazardous Material incident. Sheriff's Dispatch has a protocol for this event in the SONG. The Sheriffs Office has a protocol for this event in the FOG. Terrorist Act In the Operational Area An act of terrorism has been perpetrated within the operational area. Sheriff's Dispatch has a protocol for this event in the SONG. The Sheriff's Office has a protocol for this event in the FOG. Potential Terrorist Act In the Operational Area (Terrorism Watch) The Department of Homeland Security or other reliable law enforcement agency has issued information indicating an act of terrorism may be planned for somewhere in the operational area. Significant Mutual Aid Requests for Resources Outside the Operational Area Significant operational area resources have been dispatched outside the operational area to assist in mutual aid. Disease Outbreak (Epidemic, Pandemic) An epidemic or pandemic has been identified in the operational area. This could be the result of natural causes or terrorist actions. Strategic National Stockpile Request Page 61 Emergency Operations Plan EXTENDED RESPONSE OPERA TIONS The Strategic National Stockpile (SINS) has been requested to respond to an epidemiological, biological or chemical threat in the operational area. Maass Clinic Operations Health Services has activated the Mass Clinic Protocol to treat all or part of the operational area population. Event in State or Western CONUS that has Potential Impact to the County An event has occurred in the CONUS that would be far reaching or specific enough to affect the operational area dramatically (e.g. the grounding of all civilian aircraft by the FAA or DOD, power grid disruption in the western region) Civil Unrest/ Public Demonstration There is an illegal or legal act of civil unrest or public demonstration in the operational area that has the potential for creating property damage, denial of rights to the public or is life threatening. The department has a protocol for this event in the FOG. Evacuation of EOC I Relocation to Alternate EOC The primary EOC is unavailable and the EMT must utilize the alternate EOC plan. Page 62 Emergency Operations plan EXTENDED RESPONSE OPERATIONS Talbpe S. Recommended EOC staffing, by activation stage. Ac4 4 idagioa�;:Stage` Post ITitVe 3 i EOC Director N H R R EOC Coordinator N R R R Public Information Officer H H R R Public Information Center Coordinator M R R Liaison Officer M R Safety Officer N R Legal Advisor N R R Security Officer H R R Office of Emergency Services Staff Ri N R R Community Warning System Manager N R R R Operations Section Crieff N R R Animal Services Unit Leader M R Care & Shelter Branch Coordinator M R Fire & Rescue Branch Coordinator N R Law Enforcement Branch Coordinator M R Medical/Health Branch Coordinator M R Public Works Unit Leader N R PlanningflnteMgence Section Chief M R R Advanced Planning Unit Leader M R Building Inspection Unit Leader iq R Demobilization Unit Leader N R Documentation Unit Leader iq R Recovery Planning Unit Leader iq R Resource Status Unit Leader M R Situation Assessment Branch Coordinator M R GIS Support Unit Leader R R Logistics Section Chief M R R Communications Unit Leader M R Facilities Unit Leader M R Human Resources Unit Leader M R Resource Processing Unit Leader M R Supply & Procurement Unit Leader M R Transportation Unit Leader H R Finance/Admin Section Chief H R R Compensation & Claims Unit Leader N R Cost Accounting Branch Coordinator M R PA Claims & Record-Keeping Unit Leader M R Contracts Unit Leader H R Time Recording Unit Leader M R K = Notify of Situation; R = Respond to EOC Page 63 Emergency Operations Plan EXTENDED RESPONSE OPERA TIONS Action Planning Using action plans in the County/OA EOC provides a clear and measurable process for identifying objectives and priorities for an event. Action planning is an important management tool that involves: • A process for identifying priorities and objectives for emergency response or recovery efforts; and, • Plans that document the priorities, objectives, tasks and personnel assignments needed to achieve the objectives. The action planning process should involve the EOC Director and Section Chiefs, along with other EOC staff as needed. This planning may also involve agency representatives from special districts or even State or Federal agencies. The Planning & Intelligence Section is responsible for facilitating the action planning meeting and completing and distributing the action plan. Action plans are developed for a specified operational period, which may range from a few hours to 24 hours. The operational period is determined by first establishing a set of priority actions that need to be performed. A reasonable time frame is then established for accomplishing those actions. The action plans need not be complex, but should be sufficiently detailed to guide EOC elements in implementing the priority actions. Resource Coordination Resource requests will be made through one of the following processes: o Discipline-specific mutual aid systems: Requests for resources that are normally within the inventories of a mutual aid system will go from a local coordinator to the Operational Area Mutual Aid Coordinator to the Regional Mutual Aid Coordinator. • All other resource requests will be made through the logistics function at each level. Resource requests from jurisdictions within the OA will be coordinated to determine if the resource is available from other local governments or other sources within the OA. Mutual Aid Coordinators at each level will keep the Operations Chiefs informed of the status of resource requests and allocations. Mutual Aid Coordinators at each level will also communicate and coordinate with each other to maintain current status on resource requests and allocations within the disaster area. Page 64 Emergency Operations plan EXTENDED RESPONSE ®PERATIONS Available resources will be allocated to the requesting local government. If requests for a specific resource exceed the supply, the available resources will be allocated consistent with the priorities established through the action planning process. The Section Chiefs of the County/OA EOC are responsible for ensuring that priorities are followed. Resources that are not available within the Operational Area will be requested through the regional level, the State's Coastal REOC. Resource requests should be coordinated internally at the Operational Area level before being forwarded to the regional level. Each County EOC Operations Section branch coordinator will relay to the Logistics Section all requests for resources that cannot be satisfied through mutual aid systems. These requests may be placed by individual Incident Commanders (ICs) or by DOCs. For example, a Public Works crew requires a particular type of digging equipment. • If the Public Works DOC is in operation, the crew leader would request that the DOC provide the equipment. If the DOC does not have that sort of equipment available, it would contact the Public Works Branch Coordinator at the County/OA EOC, who would then spearhead the request through the County/OA EOC's Logistics Section. • If the Public Works DOC is not in operation, the crew leader would make the request directly to the Public Works Branch Coordinator at the County/OA EOC. The Supply & Procurement Unit Leader in the Logistics Section is responsible for tracking resource requests, in coordination with the various Operations Section branches. Page 65 Emergency Operations plan EXTENDED RESPONSE OPERATIONS EOC Coordination Coordination with Field) Response Level Since the Contra Costa County EOC is also the operational area EOC, communications and coordination must be established with County field responders who are responding to both incorporated and unincorporated parts of the county. When no Department Operations Centers (DOCs) are activated, the Incident Commander(s) operating in the field will report directly to the Operations Section Chief in the County EOC, via the Sheriffs or fire dispatchers or through the EOC radio operators, as appropriate. Alternate means of communications with the EOC could include cell phone, Nextel, wireless PDA, email, electronic text messaging, satellite phone, or ham radio as the situation requires. When the County/OA EOC is directly overseeing Incident Command teams, it is operating in a centralized coordination and direction mode. Coordination with County Department Operations Centers When County departments have activated their DOCs, Incident Commanders will report to the appropriate DOC (for instance, a fire incident IC will report to the Fire DOC). The DOCs will consolidate information from the field and provide it to the appropriate County/OA EOC Operations Section branch coordinator (for instance, the Fire DOC will coordinate with the County/OA EOC Fire & Rescue Branch Coordinator). The appropriate County/OA EOC section/branch/unit will coordinate with their corresponding DOCs to obtain information for advance planning, logistical needs, available personnel and equipment resources, and other information as required. The DOCs will assist the County/OA EOC in supporting field operations. Coordination with Contras Costas Operational Area Member Jurisdictions Direct communications and coordination will be established between the County and any Operational Area member jurisdictions' activated EOCs. Additionally, as time permits, communications will be established with other member jurisdictions that have not activated their EOCs. Communications will initially be established by any means available and with whomever is available, regardless of his/her EOC position. Ideally, communications and coordination with the jurisdictional EOCs will occur along functional lines. Whenever feasible, an agency representative from each jurisdiction / agency that activated its EOC/DOC should be at the County/operational area EOC. Each of the operational area member jurisdictions has agreed to send a representative to Page 66 Emergency Operations plan EXTENDED RESPONSE OPERATIONS the County/operational area EOC. The city representatives will ensure that adequate coordination and information exchange arrangements are made with the OA. Coordination with Special Districts The emergency response role of special districts is generally focused on their normal services or functional area of responsibility. During disasters, some types of special districts will be more extensively involved in the emergency response by directly coordinating, communicating, and assisting local governments. In Contra Costa County, relationships with special districts and the local governments are complicated by overlapping boundaries. The special districts that serve more than one local government or serve the County unincorporated areas will coordinate and communicate directly with the County/OA EOC. Ideally, a special district involved in the emergency response will have a representative at the County/OA EOC who will work with other local government representatives in the EOG. If a special district is unable to send a representative, then the-Liaison Officer in the EOC will be responsible for establishing communications and coordinating with the special district. Coordination With The Coastal Region Emergency Operations Center Direct coordination and communications with the State's Coastal Region Emergency Operations Center (REOC) is essential. There is one primary method and one alternate method for the Operational Area to coordinate with the Coastal EOC: • Primary Method - The Operational Area and the REOC coordinate through various telecommunications systems (described in the communications annex. The primary conduit is the state system called the Response Information Management System (RIMS). • Alternate Method - The REOC sends a field representative to the Operational Area EOC. Coordination and communications with the Coastal REOC will occur between the five ICS functions. Direct coordination and communications will also be established between the Operational Area Mutual Aid Coordinators (who are located in the operational area EOC) and the Region's Mutual Aid Coordinators. Depending on the situation and the mutual aid system, these latter coordinators may be functioning from their respective Operational Area or regional EOCs or from other locations. Page 67 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS Coordination with State and Federal Field Response There are some instances where a State or Federal agency will have a field response. State agency field response may involve a flood fight effort, oil spill, hazardous materials accident or other hazard scenarios. Federal field response could result from the same scenarios or a military aircraft accident, in which the Federal military authorities are the Incident Commander. When a State or Federal agency is involved in field operations, coordination will be established with County OES and the emergency services office for the jurisdiction in which the incident occurs. State or Federal agencies operating in the field may be found in any ICS section, branch, or unit, or as part of a unified command. The incident will determine their location. Coordination with Private and Volunteer Agencies Coordination of response activities with many non-governmental agencies may occur primarily at the local government level within the County. However, the County/OA EOC will establish coordination with private and volunteer agencies that have multi-jurisdictional or County-wide response roles. The agencies that play key roles in the response should (but may not) have representatives at the County/OA EOC. Coordination with volunteer and private agencies that do not have EOC representatives may be accomplished through telecommunications, liaison with community councils that represent several agencies, or involvement of agencies in special multi-agency groups on specific issues. Page 68 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS Damage Assessment and Situation Reportan�1 General When a disaster occurs, it is necessary to collect and analyze information concerning the nature, severity, and extent of the situation, and to report the information through established channels. This information will be used to assess the extent of the disaster/event and determine the appropriate level of response for the County. Damage Assessment When a disaster occurs, emergency responders will conduct an immediate survey of the unincorporated areas of the county and county owned facilities, assessing the nature, severity, and extent of the situation. These responders may include the Contra Costa Sheriff's Department, the responsible fire district or department, or the County's Building Inspection and Public Works Departments. Information may also be gathered from city engineering or public works departments and from American Red Cross Damage Assessment Teams. Field responders will accomplish the initial damage assessment by conducting ground surveys (sometimes called a "windshield survey"), which will require the observation and reporting of damage, casualties, and status of affected areas. The ground survey should include the inspection of and reporting on facilities essential to public welfare and safety. Field responders will report their observations to the Contra Costa Sheriffs Dispatch Center. It is imperative that ground surveys be collected and analyzed as quickly and as completely as possible. This initial information may determine whether the County/OA EOC is activated, and whether a local declaration of emergency is appropriate. The Damage Assessment Unit of the County/OA EOC Planning & Intelligence Section is the central collection and analysis point for all damage assessment data gathered by whatever means following the disaster. Once activated, this Unit will begin to coordinate safety assessments of the damaged facilities and follow up, as necessary, with the field responders' initial damage assessment. The Damage Assessment Unit will manage and coordinate teams of qualified inspectors who are either local inspectors or inspectors obtained through the mutual aid system or the State's Safety Assessment Program. These teams will include civil and structural engineers who will inspect both public and private property. The Damage Assessment Unit will consolidate damage information and report it to the State's Coastal REOC. The Unit will also provide the appropriate data to the member jurisdictions of the Operational Area. Page 69 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS Initial Damage Estimate As significant damage becomes apparent, the Planning & Intelligence Section Chief will direct the Damage Assessment Unit to prepare an Initial Damage Estimate (IDE). The IDE includes the location and description of the damages and provides a rough estimate of the associated dollar loss. The IDE will be forwarded to the Coastal REOC when completed. This IDE can be used to justify a Governor's State of Emergency and to request a Presidential Declaration of Emergency or Major Disaster. Once completed on RIMS, the IDE will be sent to the Coastal REOC. If no damage is observed, the Damage Assessment Unit will submit to State OES a report indicating that there is no observed damage. Preliminary Damage Assessment A detailed assessment of damage in public and private facilities, with more precise dollar loss estimates, is called a Preliminary Damage Assessment (PDA). The PDA will be compiled by a combination of local, State and possibly Federal inspection teams and is forwarded to State OES later in the course of the disaster. Detailed damage assessment information will be used to plan for both short- and long-range recovery. These recovery issues will be given highest priority as the County emergency organization transitions from response to recovery operations. Situation Reporting Everyone involved in responding to an emergency or disaster— the field responders, the DOCs, the EOCs — has a critical, ongoing need for information. The County/OA EOC is especially dependent on its ability to gather, process, and distribute disaster-related information. This information is needed to determine the operational problems and immediate needs of the community, as well as informing elected officials, the State and the public about the situation. The Situation Assessment Branch of the County/OA EOC's Planning & Intelligence Section is responsible for consolidating, interpreting, and reporting this status information. However, all EOC sections have a responsibility to gather pertinent information and pass it to the Situation Assessment Branch for processing. Page 70 Emergency Operations pian EXTENDED RESPONSE OPERA TIONS The Situation Assessment Branch must service two constituencies. The first consists of the rest of the County/OA EOC and the County's DOCs. This constituency is both a provider as well as a consumer of information. The second is the State, in the form of the Coastal REOC. This constituency is mostly a consumer of information, but an important one, in that the State uses the provided information to determine the amount and type of assistance to provide. Collection and Processing The Situation Assessment Branch will attempt to gather as much of the following essential elements of information as possible, in order of priority: • Nature of disaster • Extent of affected area • Nature of disaster effects (damage information passed to Damage Assessment Unit) • Ongoing or impending threats • Casualties • Extent and nature of response • Impact on public services This information can be had from a number of sources: other EOG branches/units, field ICs, DOCs, jurisdictional EOCs, field observers, arriving members of the EOC staff, citizen phone reports, and the news media. In any event, the Situation Assessment Branch will compile and evaluate this information with an eye to timeliness, pertinence and reliability. The Branch must also store the data in such a way that after the disaster is over it will be possible to answer the question, "What did we know and when did we know it?" Dissemination The Situation Assessment Branch will service its two constituencies differently as it distributes the situation intelligence it has produced. Within the County/OA EOC, Situation Assessment has a number of tools available for presenting situation intelligence. The Branch will choose those methods that are the most effective depending on the type of information, while also providing for redundancy in the case of system failures. Among the delivery channels available are: • Email • Status boards • Emergency management information systems (E TEAM, RIMS) • Hardcopy situation reports • Projected status displays Page 71 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS • Geographic Information Systems (GIS) products • Briefings Some of these vehicles are described in more detail in the communications annex. It is difficult to adhere to a publication schedule during the heat of a disaster. Situation Assessment will need to use the judgement of its staff and the needs of the EOC to decide how often to distribute its products. Once the initial crisis has passed, the Branch will begin to release its information products on a regular schedule. Situation Assessment will keep the Coastal REOC informed of events on a regular schedule. This begins a short period after the start of the emergency or disaster and continues until well past the end of the initial crisis. A two-hour reporting cycle is a general minimum, although in the first few hours Situation Assessment may be sending situation reports to the Coastal REOC far more frequently. The Situation Assessment Branch has two main vehicles for reporting to the Coastal REOC. The primary means is the Response Information Management System (RIMS), an Internet-based data system. The secondary means is the Operational Area Satellite Information System (OASIS), a private satellite telephone network. Both are described in more detail in the communications annex. Page 72 Emergency Operations plan EXTENDED RESPONSE OPERATIONS Public Wormattoon A primary task of the County/OA EOC is to coordinate the public information effort. It is important that the public and the news media be provided with accurate and timely information during an emergency or disaster. During the initial stages of the response to an emergency or disaster, public information is the responsibility of the IC or his/her designated Public Information Officer (PIO). The field PIO will provide all appropriate information to news media representatives. If multiple PIOs are present at the scene, the IC will choose a Lead PIO, who will coordinate the efforts of the other PTOs and ensure a unified message. When the County/OA EOC is activated, the primary responsibility for public information shifts to the PIO Branch of the EOC's Management Section. Coordination Field PIOs The PIO Branch will coordinate with the various agency field PTOs to ensure a consistent, unified message at all levels of the operational areas response. In general, the field PTOs will be responsible for media relations only for the incident they are supporting. For instance, a field PIO supporting the response to a fire caused by an earthquake will engage the news media and public only regarding the particulars of that fire, not the earthquake. This can include details of the response, measures that members of the public in the immediate area should take, and damage and casualties caused by the incident. The County/OA EOC PIO Branch will be responsible for"big picture" media and public relations. This includes matters of County policy, discussions of the overall County response, overall assessments of the larger disaster, measures to be taken by the public at large, and questions regarding the future. City/Special District P/Os The PIO Branch will also coordinate with the PTOs of the OA's member jurisdictions in a manner analogous to that used with the field PTOs. Statel eo'leral P/Os In a large response, or during special types of disasters (airplane crashes, radiological events, terrorism), a large number of State or Federal responders may be present in the County. They will bring along their own PTOs. It is vital that Page 73 Emergency Operations plan EXTENDED RESPONSE OPERATIONS the County/OA EOC PIOs coordinate closely with these agency PTOs in order to forestall possible mixed messages and the confusion they cause. The primary means for achieving this coordination is participation in a Joint Information Center (JIC). The lead State or Federal agency will usually initiate a JIC. The PIO Branch must make a concerted effort to fully participate in the JIC and ensure that County-specific issues are addressed. Since the JIC will likely be housed in a separate (and possibly geographically remote) facility, the PIO Branch will need to carefully coordinate its efforts with those of the JIC. Priorities The PIO Branch will manage all public information activities within the County/OA EOC. It will carry out its activities with a number of priorities in mind, as follows: • Inform the public of threats or hazards, and what measures may be taken to avoid them; • Provide accurate and timely situation status information to the news media at set times and locations; • Correct bad information circulating in the public and rebut rumors; • Inform the public of available assistance, and, • Provide the EOC staff with feedback from the news media and citizens. The PIO Branch's public outreach must take into account the needs of displaced or special populations. This includes the elderly, the homeless, displaced persons in shelters, populations not proficient in English, and the transient population (visitors and tourists). This will require utilizing a wide variety of strategies for reaching these special populations. Page 74 Emergency Operations Plan EXTEKDED RESPOMSE OPERATIONS Emergency Declarations Proclamation of a Local Emergency If conditions of extreme peril to persons and property exist, the Contra Costa County Board of Supervisors may pass a resolution declaring that a local emergency exists for both the County of Contra Costa and the Contra Costa Operational Area. This proclamation will be made within 10 days of the event if the County and the other members of the Operational Area are to qualify for financial assistance under the California Disaster Assistance Act (CDAA). In addition, the Board of Supervisors must review the continuing existence of the emergency situation at least every 14 days. They must also terminate the emergency declaration at the earliest possible date that conditions warrant. A local emergency may be declared for the County and/or the Operational Area by the Board of Supervisors or by the County Administrator. The declaration will be subject to ratification by the Board of Supervisors within seven days. The Proclamation of a Local Emergency: • Gives legal immunities to both the County and the employees for emergency actions taken by County employees; • Enables the Board of Supervisors to act as a board of equalization to reassess damaged property and provide property tax relief, • Enables the Operational Area and its members to request state assistance under the CDAA; and, • Allows the County Administrator to establish curfews, take measures necessary to protect and preserve the public health and safety, and exercise all authority granted by local ordinance. The templates for the proclamations of local emergency are available in the appendix. Request foir Concurrence of Local Emergency Following the Proclamation of a Local Emergency for the Contra Costa Operational Area, the Board of Supervisors may request that the Director of the Governor's Office of Emergency Services concur and provide assistance under the CDAA. This Act provides financial assistance for the permanent restoration of public real property (other than facilities used solely for recreational purposes) when it is damaged or destroyed by a disaster. Page 75 Emergency Operations plan EXTENDED RESPONSE OPERATIONS To qualify for State concurrence in a local emergency, the local declaration must be made within 10 days of the occurrence. A copy of the declaration, along with the IDE, must accompany the request for State concurrence. Requesting a Governor's Proclamation of ai State of Emergency After the Proclamation of Local Emergency, the Board of Supervisors, having determined that local forces are insufficient, may request that the Governor proclaim a State of Emergency. The request will be forwarded to the Director of the Governor's Office of Emergency Services, with a copy of the local emergency declaration and the IDE. Page 76 Emergency Operations plan EXTENDED RESPONSE OPER (TIONS Transition into Recovery Operations As the threat to life, property, and the environment dissipates, the EOC Director will consider deactivating the EOC. The EOC Emergency Services Director will direct Section Chiefs to deactivate their sections, ensuring that each unit/branch/section provides its logs and files to the Documentation Unit. The Documentation Unit will organize these materials so they can be archived and/or utilized for the financial recovery process. The Recovery Unit Leader will coordinate the recovery effort, ensuring that all damaged public facilities and services are restored. In coordination with the Emergency Services Coordinator, the Recovery Unit will prepare the after-action report, submitting it to the State OES Coastal Region within 60 days of the disaster/event. Page 77 Emergency Operations Plan EXTENDED RESPONSE OPERATIONS GOO ICS Functions Overview The five ICS functions in the County/OA EOC are Management, Operations, Planning & Intelligence, Logistics, and Finance & Administration. These functions are the basis for structuring the County/OA EOC organization. o The Management section is responsible for overall emergency policy and coordination through the joint efforts of governmental agencies and private organizations. • The Operations section is responsible for coordinating support for local government's emergency response, coordinating inter-jurisdictional responses, and coordinating county-wide activities through implementation of the County/OA EOC Action Plan. d The Planning & Intelligence section is responsible for collecting, evaluating, and disseminating information, developing the County/OA EOC Action Plan in coordination with other functions, and maintaining documentation. o The Logistics section is responsible for providing facilities, services, personnel, equipment, and materials to support the emergency response. • The Finance &Administration section is responsible for financial and other administrative activities. The duties and responsibilities for these sections are depicted in the All Hazards position checklists provided for each EOC position. These checklists are found in Error! Reference source not found.. The County/OA EOC Organization Chart is depicted in Figure I (Page 6). This organizational structure provides the following features: • Liaison representation for the OA member jurisdictions; • Liaison representation for volunteer and private agencies: American Red Cross, Salvation Army, and a Chemical Manufacturer representative, for example; • Liaison (field) representation from State OES; • Operational Area Mutual Aid Coordinators from discipline-specific mutual aid systems: Law Enforcement, Fire and Rescue, Public Works, Emergency Medical, and Coroner; • EOC Safety and Security Officers; and, • Public Information Branch to handle all communication and coordination requirements for the public and the media, including staffing and operating a media center and performing rumor control. Page 78 Emergency Operadons Plan EXTENDED RESPONSE OPERATIONS Agency Representatives and Technical Advisors County employees or members of volunteer agencies typically hold the positions described in the Incident Command Structure. During a disaster, it is likely that a number of agency representatives from other OA, State or Federal agencies will also come to the County/OA EOC to assist or coordinate. These agency representatives will be integrated into the County/OA EOC organization to the greatest extent possible. This means that an agency representative will be assigned to the EOC section/branch/unit most closely associated with his/her agency's function. For example, an FBI agent will be assigned to the Law Enforcement Branch, while a CalTrans representative will be assigned to the Public Works Branch. Technical advisors may also come to the EOC during an emergency. These subject-matter experts will also be assigned to the most appropriate EOC section/branch/unit. Agency representatives and technical advisors who cannot be logically assigned to an EOC section/branch/unit will be assigned instead to the Liaison Officer, who will be responsible for keeping them involved and informed. Page 79 �V Wg� ✓d _ 0`�. tee$W` avj 05u u � Re kcf- a v e ry Opeti r ons Emergency Operations Plan RECOVERY OPERATIONS PART FOUR — RECOVERY OPERATIONS Concept of Operations ons The County, each of the cities in the Operational Area (OA), and all the special districts serving the Operational Area will be involved in recovery operations for the Operational Area. In the aftermath of a disaster, many citizens will have specific needs that must be met before they can pick up the threads of their pre- disaster lives. Typically, there will be a need for such services as these: • assessment of the extent and severity of damages to homes and other property; • restoration of services generally available in communities —water, food, and medical assistance; • repair of damaged homes and property; • restoration of businesses; and, • professional counseling when the sudden changes resulting from the emergency have resulted in mental anguish and inability to cope. Local governments can help individuals, families and businesses recover by ensuring that these services are available and by seeking additional resources if the community needs them. Recovery occurs in two phases: short-term and long- term. Short-term recovery operations will begin during the response phase of the emergency. The major objectives of short-term recovery operations include rapid debris removal and cleanup and the orderly and coordinated restoration of essential services (electricity, water, and sanitary systems). Short-term recovery operations will include all the agencies participating in the Operational Area. The major objectives of long-term recovery operations include: • coordinating delivery of social and health services; • review of potential improvements in land use planning; • improving the Contra Costa Operational Area Emergency Operations Plan; • re-establishing the local economy to pre-disaster levels; • recovery of disaster response costs; and, • effectively integrating mitigation strategies into recovery planning and operations. Participating agencies and jurisdictions of the OA will handle the long-term recovery activities on their own, with the exception of improvements made on the Page 81 Emergency Operations Ran RECOVERY OPERATIONS OA's Emergency Operations Plan. Changes to the Plan will be coordinated with all participating members of the Operational Area. Public information during the recovery process will be handled independently by each agency or jurisdiction, under the coordination of the operational area Public Information Officer (PIO) or Joint Information Center (JIC) if established. Shoff Te,-m Recove The goal of short-term recovery is to restore local government to at least a minimal capacity. Short-term recovery includes: • utility restoration; • expanded social, medical, and mental health services; • re-establishment of County government operations; • clearing and repairing transportation routes; • debris removal; • cleanup operations; and, • abatement and demolition of hazardous structures. Each jurisdiction will coordinate its efforts to restore utility systems and services during recovery operations. Medical services may need to operate from temporary facilities, as necessary. Contra Costa County Health Services will coordinate and conduct Critical Incident Stress Debriefings for emergency response personnel and victims of the disaster event. The County and cities will ensure that debris removal and cleanup operations are expedited. On the basis of the County and other Operational Area jurisdictions' assessments, structures that pose a public safety concern will be demolished. For federally declared disasters, tele-registration centers may be established by the Federal Emergency Management Agency (FEMA) to assist disaster victims and businesses in applying for grants, loans, and other benefits. In coordination with the American Red Cross, the County and other jurisdictions will provide sheltering for disaster victims until housing can be arranged. The County or cities may determine to open Local Assistance Centers (LACs) to aid in the recovery process. These centers bring together all the providers of all the available forms of assistance to that victims have "one-stop shopping" for disaster assistance. LACs may have a wide variety of local, State and Federal providers under one roof. The LACs can be good counterparts to the FEMA tele- registration centers and can provide victims a gateway to financial, material and physical recovery. Page 82 Emergency Operations plan RECOVERY OPERATIONS Long—Term Recovea-�y The goal of long-term recovery is to restore facilities to at least pre-disaster condition. Long-term recovery includes hazard mitigation activities, restoration or reconstruction of public facilities, and disaster response cost recovery. Each affected jurisdiction will be responsible for their own approach to mitigation, which could include zoning variances, building codes changes, plan reviews, seismic safety elements, and other land use planning techniques. With public safety a primary concern, rapid recovery may require adjustments to policies and procedures to streamline the recovery process. All jurisdictions will need to coordinate and employ hazard mitigation actions in all activities in order to ensure a maximum reduction of vulnerability to future disasters. The County, Operational Area jurisdictions, and special districts will strive to restore essential facilities to at least their pre-disaster condition by retrofitting, repairing or reconstructing them during long-term recovery operations. Individual citizens and private businesses will also seek to access recovery programs. The County's and other Operational Area jurisdictions' redevelopment agencies will play a vital role in rebuilding commercial areas of the Operational Area. Recovery Operations Orga niza ti®n For Contra Costa County, recovery operations will be managed and directed by the Assistant County Administrative Officer (CAO). Recovery issues involving OA jurisdictions and special districts will be coordinated and managed between the Assistant CAO and designated representatives. On a regularly scheduled basis, the Assistant CAO will convene meetings with County department directors, key individuals, and representatives from affected jurisdictions and special districts. These meetings will be held to make policy decisions collectively. They will also be used to obtain and disseminate information regarding completed and ongoing recovery operations. The County Emergency Services Manager and County Office of Emergency Services (OES) staff will assist the Assistant CAO in facilitating and leading the recovery process. County departments will also be represented and responsible for certain functions throughout the recovery process. A recovery operations organizational chart is depicted in Figure 13 (Page 84). Page 83 Emergency Operations plan RECOVERY OPERATIONS ......................................................._ Special District Recovery Director Overall Recovery Representatives Asst. County Admin Political Process Recovery Policy Public Outreach Operations Planning/Intel Logistics Finance OES CDD GSD Auditor- Controller Med. Facilities Land Use Govt. Facilities Public Finance Debris Building Codes Vehicles Budgeting Demolition Redevelopment Supplies/ Accounting Construction Hazard Mapping Equipment Taxation Building/Safety Mitigation Personnel Claims Proc. Housing Permitting/ Communications Grant Mgt. Utilities Inspection Documentation Figure 113. Recovery Operations organization. Recovery Operations Responsibipities The County, OA jurisdictions, and special districts have specific responsibilities in recovering from a disaster. Ta We 6 (Page 85) below depicts the functional responsibilities assigned to the County departments and/or key personnel, Operational Area jurisdictions, and special districts. Page 84 Emergency OperaVons Plan RECOVERY OPERATIONS Table 6. Recovery responsibiNties. Funcfiora .. :®e �rraengs/A envies Political process management; County Administrator's Office interdepartmental coordination; policy City Manager's office(s) development; decision making; public Special District management information. Land use and zoning variance; permits and Community Development Dept. controls for new development; revision of Building Inspection Dept. building regulations and codes; code Jurisdictional planning departments enforcement; plan review; building and safety inspections. Restoration of medical facilities and associated Health Services Dept. services; continue to provide mental health services; perform environmental reviews. Debris removal; demolition; construction; Public Works Dept. management of and liaison with construction Jurisdictional public works depts. contractors; restoration of utility services. Utility special districts Housing programs; assistance programs for the Employment & Human Services needy; oversight of care facility property Dept. management; low income and special housing Jurisdictional social services depts. needs. Public finance; budgeting; contracting; Auditor-Controller Office accounting and claims processing; taxation; Jurisdictional finance depts. insurance settlements. Special District accounting offices Redevelopment of existing areas; planning of new Community Development Dept. redevelopment projects; financing new projects. City redevelopment agencies Applications for disaster financial assistance; County OES liaison with assistance providers; onsite recovery Jurisdictional OES support; disaster financial assistance project Special District accounting offices management. Advise on emergency authorities, actions, and County Counsel associated liabilities; preparation of legal City attorney opinions; preparation of new ordinances and resolutions. Government operations and communications; General Services Dept. space acquisition; supplies and equipment; Dept. of IT ° vehicles; personnel; related support. Jurisdictional administration Recovery Damage/Safety Assessment The recovery damage/safety assessment is the basis for determining the type and amount of State and/or Federal financial assistance necessary for recovery. Under the County/OA EOC's Standard Operating Procedures, an Initial Damage Estimate is developed during the emergency response phase to support a Page 85 Emergency Operations Plan RECOVERY OPERA request for a gubernatorial proclamation and for the State to request a presidential declaration. During the recovery phase, this assessment is refined to a more detailed level. This detailed damage/safety assessment will be needed to apply for the various disaster financial assistance programs. A list of mitigation priorities will need to be developed by the jurisdictions' departments. The County Building Inspection Department will complete the detailed damage/safety assessment for the County, in coordination with County OES and other applicable County departments. The jurisdictional public works departments will complete the detailed damage assessments for their jurisdictions. The administrative and operational divisions of special districts will, in most cases, complete their portions of the detailed damage assessment. DocumentatEon Documentation is the key to recovering eligible emergency response and recovery costs. Damage assessment documentation will be critical in establishing the basis for eligibility of disaster assistance programs. Under the California Disaster Assistance Act (CDAA), documentation is required for damage sustained to the following: • public buildings, • levees; • flood control works; • irrigation works; o county roads; • city streets; • bridges; and • other public works. Under Federal disaster assistance programs, documentation must be obtained regarding damages sustained to: • roads; • water control facilities; • public buildings and related equipment; • public utilities; • facilities under construction; • recreational and park facilities; • educational institutions; and • certain private non-profit facilities. Page 86 Emergency Operations Plan RECOVERY OPERATIONS Debris removal and emergency response costs incurred by the affected entities should also be documented for cost recovery purposes under the Federal programs. It will be the responsibility of the County, jurisdictions, and special districts to collect documentation of these damages and submit them to the Recovery Manager for their jurisdiction. Special districts not within a city should submit documentation to the County Recovery Manager. The documenting information should include the location and extent of damage, and estimates of costs for: debris removal, emergency work, and repairing or replacing damaged facilities to a non-vulnerable and mitigated condition. The cost of compliance with building codes for new construction, repair, and restoration will also be documented. The cost of improving facilities may be provided under Federal mitigation programs. Documentation is key to recovering expenditures related to emergency response and recovery operations. For each jurisdiction and special district, documentation must begin at the field response level and continue throughout the operation of their Emergency Operations Center as the disaster unfolds. After-Action Reporting The Standardized Emergency Management System (SEMS) regulations require any city, city and county, or county declaring a local emergency for which the Governor proclaims a State of Emergency, to complete and transmit an after- action report to OES within 90 days of the close of the incident period. The after-action report will provide, at a minimum, the following: • response actions taken; o application of SEMS; • suggested modifications to SEMS; • necessary modifications to plans and procedures; • training needs; and, • recovery activities to date. The after-action report will serve as a source for documenting the Contra Costa Operational Area's emergency response activities and identifying successes and areas of concern. It will also be utilized to develop a work plan for implementing improvements. An after-action report will be a composite document for all SEMS levels, providing a broad perspective of the incident, referencing more detailed documents, and addressing all areas specified in regulations. Page 87 Emergency Operations plan RECOVERY OPERATIONS It will include an overview of the incident, including enclosures, and will also address specific areas of the response, if necessary. It will be coordinated with, but not encompass, hazard mitigation. Hazard mitigation efforts may be included in the "recovery actions to date" portion of the after-action report. County OES will be responsible for the completion and distribution of the County's after-action report, including sending it to the State OES Coastal Region within the required 90-day period. County OES may coordinate with the Operational Area jurisdictions and special districts to complete the after-action report. The designated emergency services coordinators for each affected Operational Area jurisdiction will be responsible for submitting the jurisdiction's report to the State OES Coastal Region within the 90- day period. They may incorporate information from special districts. For the County and other Operational Area jurisdictions, the after-action report's primary audience will be County and city employees, including management. As public documents, they are accessible to anyone who requests a copy and will be made available through the County library system. The after-action reports will be written in simple language, well structured, brief and well presented, and geared to the primary audience. Data for the after- action report will be collected from questionnaires, status reports, other documents developed during the disaster response, and interviews with emergency responders. Page 88 Emergency Operations plan RECOVERY OPERA TIONS Disaster Assistance Introd ucVon Some key areas of concern must be adequately addressed when requesting implementation of disaster assistance programs. These areas include the needs of distinct groups, disaster assistance available at each level of declaration, and the level of detail required on each request for disaster assistance. Disaster assistance programs have been developed for the needs of four distinct groups: • Individuals o Individuals may receive loans or grants for real and personal property, dental, funeral, medical, transportation, unemployment, sheltering, and rental assistance, depending on the extent of damage. • Businesses (including agricultural interests) • Loans for many types of businesses are often made available through the U.S. Small Business Administration (SBA), assisting with physical and economic losses as a result of a disaster or an emergency. • The U.S. Department of Agriculture (USDA) sponsors programs agricultural or other rural interests, including assistance for physical and production losses. • Governments Funds and grants are available to government and certain non-profit organizations to repair, reconstruct, and mitigate the risk of future damage. • Non-profit organizations Certain qualifying non-profit organizations may qualify for government aid. The usual requirement is that the organization provides a government service, such as operating a hospital or library. A State grant program is available to local governments to respond and recover from disasters. Federal grant programs are available to assist governments and certain non-profit organizations in responding to and recover from disasters. At each level of emergency declaration, various disaster assistance programs become available to the groups mentioned above. Emergency Declaration Impact on Assistance Programs Local Emergency Declaration Under local emergency declarations, Contra Costa County and Operational Area jurisdictions may be eligible for assistance under the California Disaster Assistance Act (CDAA) (with the OES Director's concurrence). Page 89 Emergency Operations Plan RECOVERY OPERA (TIONS Businesses and individuals may be eligible for local government tax relief, low- interest loans from the SBA, and relief programs under the USDA. State of Emergency Proclamation Under a State of Emergency Proclamation by the Governor, the County, Operational Area jurisdictions, special districts, individuals, and businesses may be eligible, in addition to the assistance available under a local emergency declaration, for services from the following agencies: Contractor's License Board Department of Aging Department of Insurance Department of Motor Vehicles Department of Social Services Department of Veteran's Affairs Franchise Tax Board Tax Relief State Board of Equalization Presidential Declaration Under a Presidential Declaration of Major Disaster, the County, OA jurisdictions, special districts, individuals, and businesses may be eligible for the following disaster assistance programs and services: Cora Brown Fund Crisis Counseling Program Disaster Unemployment Temporary Housing Program Individual and Family Grant Program Internal Revenue Service Tax Relief Public Assistance o Hazard Mitigation Veteran's Affairs Assistance Federal financial institutions Public Assistance Program Responsibilities Each jurisdiction and special district has the responsibility for completion and submittal of the required documents for both State and Federal public assistance programs. Page 90 Emergency Operations Pian RECOVERY OPERA (TIONS County OES will complete the necessary public assistance program application and supporting materials for the County. County OES will also serve as the primary contact for State and Federal field representatives. City Offices of Emergency Services will complete the application process and provide supporting materials to State and Federal representatives. Special districts will typically assign representatives from their accounting offices to complete application materials and coordinate with State and Federal representatives. Each special district representative will also work closely with his/her agency's/ company's field operations staff throughout this process. The Federal Public Assistance Program is detailed in the FEMA Public Assistance Guide (FEMA 322). The State of California's Public Assistance Program, the CDAA, is reviewed in Emergency Management in Califomia, published by State OES. Both are discussed in the disaster assistance annex. Individua ll Assistance Program ResponsibUities Individuals are expected, whenever possible, to provide for themselves and be responsible for their own personal recovery. However, many individuals will expect the County and cities to deliver assistance to them well after the disaster. Both the County and cities will assist individuals in any way possible, including providing them with the FEMA hotline number for individual assistance or operating LACs. A Sequence of Delivery Guide has been developed by FEMA to assist individuals and local governments in determining the flow of individual assistance. The objective of Contra Costa County, the Operational Area, and the cities is to provide their citizens with all the necessary information to help them recover from the disaster. The sequence of delivery appears as follows: 1. Individual actions for assistance (family, friends, volunteer organizations, churches, etc.) 2. Recovery/assistance from private insurance carrier 3. FEMA Disaster Housing Assistance 4. SBA Assistance 5. Assistance to Individuals and Households Program 6. Cora Brown Fund Assistance The Federal Individual Assistance programs are detailed in Title 44, Code of Federal Regulations, Section 206. A brief summary of some individual assistance programs and services is available in the disaster assistance annex. Page 91 Emergency ®peraUons Plan RECOVERY OPERATIONS Hazard 1IMqa0cn Granit Program Responsibilities The Hazard Mitigation Grant Program (HMGP) is activated following a presidential disaster declaration. The program's purpose is to fund projects which are cost-effective and which substantially reduce the risk of future damage, hardship, loss, or suffering resulting from a major natural disaster. Grants are available to eligible applicants in the declared areas only. Delivered as either part of a Public Assistance grant or as a stand-alone measure, mitigation projects must be cost-effective and represent a solution to a problem. The HMGP fund is based upon a 7.5% share of the FEMA estimate of all Damage Survey Reports (DSRs) for public assistance work performed, and Individual Assistance costs. The Federal contribution can be up to 75% of the cost of the hazard mitigation project approved for funding, with applicants providing match funding through a combination of either state, local, or private resources. HMGP funds cannot be used as the sole match for other Federally- funded programs. As of November 1, 2004, eligibility for HMGP funds is contingent on the jurisdiction being party to a FEMA-approved Local Hazard Mitigation Plan. The HMGP is discussed in more detail in the disaster assistance annex. Page 92