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HomeMy WebLinkAboutMINUTES - 12071999 - C141 FNS#11 TO: BOARD OF SUPERVISORS err.'. .. CONTRA 3 COSTA FROM: Family & Human Services Committee COUNTY DATE: December 7, 1999 SUBJECT: Status Report on Children and Families Policy Forum SPECIFIC REQUEST(S) OR RECOMMENDATION($) & BACKGROUND AND JUSTIFICATION RECOMMENDATION(S): ACCEPT the attached update of the activities and accomplishments of the Children and Families Policy Forum. BACKGROUNDIREASON(S) FOR RECOMMENDATION(S): On November 8, 1999, the Family and Human Services Committee heard a report on the activities and accomplishments of the Children and Families Policy Forum from Christina Linville, Deputy County Administrator and staff to the Policy Forum. Ms. Linville overviewed the attached report with the Committee. Shelley Murdock, chair of the Parenting Task Force, reviewed the section on the activities of the task force. With regard to the "Generating Access to Parenting Solutions" Conference, Supervisor Gayle Uilkema said that she was most interested in getting services to people and that conferences were not as important. Supervisor Mark DeSaulnier suggested that the challenge is how to gather resources and making it come together for parents. He questioned whether or not we have an inventory of all available services. Ms. Linville noted that the conference was designed primarily for providers of parenting education and noted the need for balancing between doing projects" and "supporting those that do them." CONTINUED ON ATTACHMENT: YES SIGNATURE: RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE _ APPROVE OTHER SIGNATURE(S): MARK DESAULNIER dAYLE UILKEMA ACTION OF BOARD ON December 7. 1999 APPROVED AS RECOMMENDED_�7THER VOTE OF SUPERVISORS X X _ _ _ _ I HEREBY CERTIFY THAT THIS IS A UNANIMOUS(ABSENT " ) TRUE AND CORRECT COPY OF AN AYES: NOES: ACTION TAKEN AND ENTERED ABSENT: ABSTAIN: ON MINUTES OF THE BOARD OF SUPERVISORS ON THE DATE SHOWN. Contact:Sara Hoffman,335-1090 ATTESTED December 7, 1999 PHIL.BATCHELOR,CLERK OF THE BOARD OF SUPERVISORS AND OUNTY ADMINISTRATOR cc: CAO B DEPUTY BACKGROUNDIREASON(S) FOR RECOMMENDATICIN{S] cont'd: Mary Kay Miller reported on development of the Welcome Home Baby project. In response to a question by Supervisor Uilkema, she noted that the project is being funded by various sources, including foundation funding, Title XIX, EPSDT, Title IV-B, TANF and, hopefully, Prop 10 if the new commission so directs. With approximately 400 births per month in Contra Costa County, it will be a costly program to implement, although it has been proven extremely effective. Chris Linville overviewed the Boost4Kids project. Supervisor Gayle Uilkema questioned the use of geographical data systems in developing service strategies. She said that clustering makes sense on one level, on another there is possibility of missing clients where the need is not so concentrated. For example, in Lamorinda there is a great need for child care support. Grown children with children are coming back to live with their parents. Chris Linville explained that the geographical examination is one tool in the tool box, but not the exclusive one. Michael Bishow, Innovations Institute, overviewed the Outcomes Pilot. Supervisor Mark DeSaulnier offered a cautionary note that the tendency is to note only the positive aspects of a program, but that the accountability process requires a complete examination. Supervisor DeSaulnier also suggested that the committee discuss the Children's Accountability Act more at a later time. The committee agreed to recommend that the Board of Supervisors accept the report on the Children and Families Policy Forum. 2 CONTRA COSTA COUNTY OFFICE OF THE COUNTYADMINrSTxATOR DATE: November 3, 1999 TO: Supervisor Mark DeSaulnier, Chair Supervisor Gayle S. Ullkema, Member Family and Human Services Committee FROM: Christina Linville, Deputy County Administrator SUBJECT: Children and Families Policy Forum Update RECOMMENDATION: ACCEPT the update of the activities and accomplishments of the Children and Families Policy Forum, Background The Children and Families Policy Forum is a critical element of Contra Costa County's ongoing, system-wide strategic planning efforts for children and family service delivery. The purpose of the Forum is to actively engage leaders and community representatives across the County to work together toward improving the health, strength, well-being and quality of life for children and families. Established by the Board of Supervisors in 1996, the 40-member Children and Families Policy Forum was charged with: >- Increasing awareness of children and families issues; Increasing ownership of children and families issues; and Supporting collaborative, multi-system, outcome-based strategies that improve the well- being of children and families. This report reviews the activities and accomplishments of the Policy Forum since the last report in April, 1999 and provides information about the directions and planned projects for the year 2000. Overviews of Policy Forum Activities and Accomplishments In April, 1999, the report to the Family and Human Services Committee stimulated a discussion of the future of the Children and Families Policy Forum. All the members of the Policy Forum were surveyed and the results were discussed in a joint meeting with the Family and Human Services Committee and the Executive Committee of the Policy Forum in June, 1999. There was strong support among both the Executive Committee and the full Policy Forum to continue to Family and Htcman Services Committee--Children and Families Policy Fonzrm Update-1113199 1 meet, work on projects, share best practices and program strategies, and to continue to utilize the Policy Forum as a primary venue for moving toward outcomes accountability. In July, 1999, Christina Linville, Deputy County Administrator,joined the CAO Health and Human Services section. Her primary mission is to foster and facilitate system development of children and family services. She is working with the Policy Forum and also has lead responsibility for the Boost4Kids initiative (which is sponsored by the Policy Forum) and the Children's Report Card. Ms. Linville has talked with many of the Policy Forum members and is working to coordinate these and other initiatives under the larger umbrella of moving forward on a path toward outcomes accountability--at both the program/service level in Departments and community organizations, and at the community-wide, indicator level as represented by the Children's Report Card. One goal in this area is to utilize the Policy Forum's activities and initiatives to address the ways in which we can most effectively utilize and align our programs, services and fiscal resources, to positively impact the broad community outcomes identified by the Children's Report Card. The full Policy Forum, including invitees and members of Task Forces, met in October, 1995, discussed the Policy Forum Survey and offered suggestions for the"BoosMds" initiative, as well as reviewing the work of the Parenting Task Force and viewing excerpts from the Family Links television program (a parenting education forum). This meeting also featured a presentation by Julie Kelley (Assistant for Policy and Program, Department of Health Services) about Medi- Cal/Healthy Families outreach; and Forum participants discussed ways in which we can all assist in ensuring that eligible children and families both enroll in, and actually access, health coverage and health services. In November, 1999, the Policy Forum Executive Committee members will hear a report (commissioned through the CC Futures Project) regarding maximization of federal funding for children and family services. There will also be a special presentation in November regarding "Results-Based Accountability", facilitated by Mark Friedman, Director, Fiscal Policy Studies Institute; followed by a full-day "Results-Based Accountability" workshop for the full Policy Forum, including invitees and task force members, in January, 2000. Children`s Refit Card x_ CRC on the"Web": Staff are working to post the Children's Report Card on the Contra Costa County web site (http://www.co.contra-costa.ca.us). Dr. Joseph Ovick, Superintendent of the County Office of Education, has generously offered to post the CRC on the County Office of Education web site (http://www.ccme.kl2.ca.us) as well. Greater accessibility to the CRC was identified as a high priority in the Policy Forum Survey. >- 1999 D dicato ate: An 1999 update to the 1998 CRC data is being prepared and is expected to be distributed in early 2000. Famb,asd H"4W SIMIV.8 Cmn+MH-V--C'br`M"a#d Fxxker Pohq Fmm Up aw 11/3/99 2 M Itnnrium CRC: Planning hes begun for the Year 2000 Children's Report Card, to be published in late 2000 or eariy 2001. (the timing of this publication could depend on the timing of release of data from the Federal Census.) We expect to incorporate much of the input and feedback of Policy Forum members and County staff to improve the Year 2000 CRC. Areas to be addressed include: V Quality of data I/ Ability to regionalize data ✓ Creation of a "data development agenda" ✓ Review of current indicators; identification of other/additional indicators ✓ Forecasting trends from baseline data ✓ Context and interpretation of data Pa n i g Task Force C.A.P.S. Conference: The second Generating Access to Parenffncg Solutions conference was staged by the Parenting flask Force of the Children and Families Policy Forum on Wednesday April 28, 1099. The Conference was targeted to all those who directly or indirectly provide parenting education to Contra Costa's parents and other caregivers of children, educators, executive directors, program directors/coordinators and volunteers. The goals of the conference were to: >- Educate participants about topics related to parenting education; >- Increase participants' knowledge of resources available to parents, >- Foster networking and collaboration among participants; >- Elicit information from participants about the greatest needs of parents/caregivers. There were 152 Conference participants, representing a wide range of programs, including County staff from [then] Social Services, Child Health Disability Prevention, Community Services, Health Services and Family and Maternal Child Health Program. Community-based organization attendees included staff from the Family Stress Center, Center for Human Development, Contra Costa Child Care Council, Battered Women's Alternatives, Pre-School Coordinating Council, Planned Parenthood, Ujima Family Recovery Services, and East Bay Perinatal Council, as well as staff from numerous other-agencies. Two colleges were represented as were a variety of public and private schools, ranging from preschool to adult education. Seventy-five participants returned evaluations. The overall conference rating was 3.5 on a 4.0 scale. Ratings for individual workshops ranged from 3.2 to 3.9. Many participants took the time to write very complimentary comments about the workshops, the presenters, and the conference. The conference keynote speaker, Car. Marion Diamond, receiveda 3.9 rating on our 4.0 scale. The comments were very favorable as evidenced by these examples: "Dr. Diamond was an engaging, dynamic speaker with straight-forward information"; >- "Dr. Diamond made it interesting and fun; I wish I'd had her as a professor- in college"; >- "Thank you for providing this Insight on the brain. This really opened my eyes on the importance of proper development of our children and proper stimulation..." Fm7#acrd H",m Smax Comwttss--CWdm acrd Fmwhis Policy Fonw Updar,--11/3/99 3 In addition to soliciting evaluative feedback, participants were asked to list the information they acquired that they would now use in their work. Most often mentioned were: >> Importance of brain development in the first three years (and a variety of ideas for fostering this); Need for age-appropriate learning; a> Resources to which participants could refer families and parents. In the networking activity, participants were asked to brainstorm how parents could best be supported by employers, schools, legislators, and govemmental and community-based agencies. Each group then "voted" on priority issues. The feedback indicated that participants felt critical needs included: >I- Family friendly work policies (e.g. flex-time, job sharing and a living wage); :?-*- Low-cost, available childcare; )I" Counselors in schools, Resources and funding for school programs for families that"fall through the cracks". The conference was funded entirely through sponsorships and donations(including PGE Learning Center, Kaiser Permanente, committee members and the .john Muir/Mt. Diablo Community Health Institute) for registration fees, and in-kind contributions, site support, speaker honoraria, participant scholarships and conference packets. Committee members planned and staffed the event and facilitated the networking activity. Based on the surveys and their attendance, the Parenting Task Force members believe the Conference was a very successful endeavor. The keynote speaker had a timely message to share. Participants were able to name specific tips and ideas they would put into practice in their work with parents. Participants also generated an extensive list of successful parental support systems in place as well as issues/needs of parents which we might address. Some suggested improvements for next time included better advertisement and calendar coordination to try and avoid competing events on the same day, and continued support from the Policy Forum, especially staff support. Family Links: A subcommittee of the Parenting Task Force, the Family Links Advisory Committee, was created in 1998 to address one of the top prioritles identified by the Policy Forum--support of parenting education and linking families to parenting resources. "Family Links" is a television program devoted to parenting, sponsored by the Employment and Human Services, Health Services and Community Services Departments. The program is hosted by parenting professionals Deya Brashears and Doug Spangler, with a format that includes a topic, a role-play demonstration of the points discussed, highlights of community resources, review of low/no cost recreational activities suitable for families and a segment where children of various ages respond to the show's content. The show's executive producer Is Chris Verdugo of CCTV, and Deya Brashears merits special recognition for her Fam_b and Hwman Services Cowm&,e-Cbildrvn and Fawkrr Polig,Fonar Update-1113199 4 contribution to the writing, production and evolution of the program. "Family Links" is broadcast on Contra Costa Televisions and parents can post questions on the Family Links interactive web site (http://www.familylinks.org) which are then answered both on the air and by email. Videotapes of the programs are available. The Family Links Advisory Committee has a plan to distribute these videos to libraries, County Departments and community organizations which offer in-home visits, so the service provider and parent can watch and discuss the programs together. To date, seven segments of the program have been produced. The Advisory Committee is working on an evaluation component to measure the effectiveness of the program, and on a marketing plan to attract funders for the program. There is strong support among the Parenting Task Force to continue producing the program, and several options for continued support for are being considered. Recommendations to the Executive Committee are expected by the end of the year. Planning for 1999-2000: The proposed projects and/or activities for the Parenting Task Force for the 1999-2000 Year include: Supporting efforts of Family Links to become sustainable and self-supporting, such as: ✓ having Task Force members to serve in an advisory capacity; ✓ Helping to identify appropriate funding sources, ✓ Sharing resources. >_ Providing a networking and education venue for professionals, paraprofessionals, volunteers and others who serve parents. Researching future event plans by: 4/ Polling members to identify high-quality speakers; V Reaching out to the adult education rector to co-sponsor events; V identifying specific goals and objectives for workshops. Creating a marketing campaign for resources to parents and providers. �- Collaborating with the`*Propossition 10" (Children and Families Commission) strategic plan process, possibly including: ✓ Designating a liaison between the two groups; V Conducting work related to the strategic plan or applying for funds to carry out the marketing campaign. Other planning activities: W Broadening membership to achieve agency and geographical representation, 'See Attachment A Faw#,md Haman Sonat Courrm#ff--C1WU"mrd Fawkes Policy F"m Updae--11/3199 5 ✓ Sharing leadership by designating a facilitator and recorder for 3-month rotations; V Streamlining business practices, using e-mail when feasible; yr Finding a best meeting date and place and institutionalizing It. WelcQme Home, Baby The Welcome Home, Baby Program Second Quarter Report (September, 1999--attached) outlined the activities associated with the progr-am, which included securing the funding necessary to support a full-time Project Director/support staff and planning for "Phase I" of project implementation. Initial funding was secured and the Program Director has been selected and hiring is set for review and approval by the Board on November 15, 1999. The first task of the Program Director will be to develop the Welcome Home, Baby Advisory Committee. The "Welcome Home, Baby" concept represents a unique integration of perinatal and with elements of other children and family service programs to address the needs of first-time parents In a comprehensive way. Staff from the Health Services and Employment and Human Services Departments are working closely with Community Services Department staff to build Welcome Home, Baby as an interface with the Early Head Start Program (which includes an in-home visitation component). The launch of this component of Early Head Start (home visits to first- time mothers began in September, 1999) is considered the first implementation of the Welcome Home, Baby concept. Ongoing WHB program planning includes development of proposals to fund direct service staff, develop Memorandums of Understandings with hospitals, County Departments and community- based organizations and implementation of the program in the Monument Corridor, using input from community focus groups and a needs assessment process. On November 1, 1999, Welcome Home, Baby was featured in an article in the Contra Costa Times. "Boost4lGds"(134K) is a national performance partnership designed to increase available funding for services to children by reducing administrative costs. Boost4Klds Is sponsored by the National Partnership for Re-Inventing Government. A fact sheet outlining the Boost4Klds Initiative and a summary of specific Contra Costa B4K proposals are attached to this report}`. Contra Costa is one of thirteen sites in the nation which were selected to test administrative cost reductions and other projects designed to more effectively and efficiently serve the public, with the possibility that some of the savings could be reinvested into direct services to children. B4K is structured to bring representatives of federal, state and local levels of government together 2See Attachment B 3see Attachment C °See Attachment D Fow4,aid Hmmaa Semas C&#=U0e—Cbl1dna and Fxmlies Pnlsq Fmw Update--11/.3/99 6 to form new working relationships around the goal of improved outcomes for children. Other benefits of 134K status include assistance in the federal waiver process, increased flexibility to blend some funds and mechanisms to share best practices with other sites. California's other 134K sites are San Diego and Placer Counties, which, like Contra Costa, are "Service Integration" (AB1741) Counties. Thus, B4K sites in California can use both the state waiver and regulatory status of AB 1741 and the potential federal benefits of 134K to carry out their specific initiatives. Each 134K site has a federal "champlon"--a direct contact in a federal agency who both works with the site on specific projects, and participates in a "steering committee" with the other federal "champions" to move projects through the various federal agencies. California's sites also have a state ""champion"--Grantland Johnson, Secretary, California Health and Human Services Agency. Staff from the California sites have met with Secretary Johnson, his staff, California's "champions" and federal Health and Human Services, Region IX staff to develop proposals for 134K projects. The three areas of interest to California are: >_ Integrated eligibility procedures for programs with common eligibility requirements, such as WIC, Food Stamps and free/reduced-price school lunches, including aligning or Integrating Medl-Cal and Healthy Families programs; Information technology infrastructure, improving ability to measure and track outcomes; v_ Ability to more easily blend funding to achieve more effective outcomes in service programs. Contra Costa is participating in developing these initiatives. In addition, we are working on several specific local initiatives designed to offer shorter-term, measurable savings/improvements for children. The goal is to assist Departments and other sectors of our local children and families service system in moving forward existing or planned initiatives. These include: b- Working with the Community Services department to assist in obtaining a waiver to streamline the administrative eligibility rules for the ""Child Start" program, which combines Head Start, State Preschool and child care block grant funds to offer full-day, full-year, quality education, development and child care; >_ Increasing family economic self-sufficiency by working to align the two largest (CaIWORKs and Department of Labor) welfare-to-work programs; Improving access to services by addressing barriers relating to confidentiality; >�_ Adding incentives for non-custodial parents to pay current child support by participating in job placement and training programs. Contra Costa's existing collaborative infrastructure (such as the Policy Forum), our commitment Fam#and Hxmax SeMMS Cmm oee-Cb A*m uxd F&wl e.,Policy Forum Updde--1113/99 7 to developing community outcomes and measuring indicators for children and families (such as the Children and Families Budget and the Children's Report Card), and our demonstrated ability to work with state staff=in implementing integrated services through SIT/AB 1741 were all factors in our selection as a Boost4Klds Performance Partner. Outcomes and Amuntabi t Piet Contra Costa has become a statewide and national leader in the development of an outcomes accountability system. Building such a system requires coalescence--across the service sectors represented by the health and social services, community-based programs,',education, workforce development, justice and others--around the broad goal of collaborating to more effectively serve children and families. Such a system requires developing an infrastructure that promotes and supports accountability by its capacity-building efforts, at both the program/service performance level and at the community level, as a contributor to improvement in community- wide outcomes. There are two levels of outcomes accountability: the community level, as represented by the broad community outcomes and indicators in the Children's Report Card, and the program level, as represented by the day-today services provided. Program accountability is evaluated, in turn, on two levels; >- "does the program work?" i.e., are the goals of the program be being achieved?; and "(How) dues the program contribute to achieving the broad community outcomes?" i.e., to what extent does the program result in measurable improvements in the health, strength, safety, etc., of children and families in our community? In 1997, the Policy Forum supported the creation and implementation of an "',Outcomes and Accountability Pilot", for the purpose of establishing a framework for carrying out, and evaluating, accountability at the program level. The Pilot was designed and implemented by the staff of the CAC? Policy and Innovation Institute, in particular, Michael Bishow, who had lead responsibility for pilot design, technical support to program staff and evaluation of the Pilot, provided invaluable assistance. The Pilot started with fifteen nominated programs by the Executive Committee of the Policy Forum. The CAC}/Pollcyy and Innovation institute provided eighteen months of program support for the four selected programs. The purposes of the Pilot included: >- Establishing criteria to assess the stage of outcomes development of all nominated programs, as well as future programs; Promoting staff involvement and training in outcomes/indicator selection and tracking on site to ensure program self-sufficiency; Fam#aad H1FwaN StPwax COI/YIIl#o-CNIi" m4FtA%/fia Policy F&AW Ufidae-11/319.9 8 �- Program planning and improvement based on early data/statistics; �- Promoting a community benefit perspective to encourage collaboration; >. Facilitation of interagency problem solving and accountability. All fifteen nominated programs provided program literature and manager consultation to develop a `research" model: entry measures, interventions (program services provided), and outcome indicators. The four selected Outcomes and Accountability Pilot programs were Children's Interview Center (MMC), Independent Living Skills(ILS), Marchus School AB1261 Program, and Family Unification Housing. The selection criteria were based on: >- The extent to which program staff and leadership were interested in improving services and documenting success; The need for technical assistance to develop tools and reporting mechanisms; >- Complex reporting requirements to multiple agencies; >� Staff need for training and education about outcomes, tracking, and/or measurement to support the process; >- New or more strict accountabilities for results were pending. The Outcomes and Accountability Pilot was a learning process, both for staff and for the project designer. The design balanced the available resources of staff and their concerns about documentation with `"research quality" goals. The pilot developed a step-by-step plan to establish outcomes accountability using staff involvement, education and planning. In initial staff meetings, the project designer discovered two additional challenges: �- Even if programs tracked results, they often lacked linkages between specific program interventions and the results recorded (Le, what was it they did that made the program successful?). Linking interventions and outcomes can suggest priorities, structure training and guide resources allocation. v Most programs lacked software to test and verify the linkages described above; they also lacked designated staff to review and analyze the data produced. Fifteen months of technical assistance costs included CAO/PII professional staff time, clerical and data entry support, hardware and software upgrade costs, and program staff time for data collection, training and planning. Spreadsheets, tracking tools and hypotheses were developed 'See Attachment E F,m#4wd H*wds Se",a C&w#nttea--Cbd m+r amd Fair hes Pohg Fomes Upd6te--1113199 9 for, and with, each program throughout the pilot project. The technical assistance provided included: Meeting with staff to establish a research model with tracking of indicators; a Developing graphic tools to present the steps and stakeholders in the project; )-­ Orienting program staff about outcomes and the advantages of tracking results; x- Advising program directors when contracts and grants ask for specified outcomes; Providing statistical analysis on accessible program data to suggest program results; Collaborating with program staff to refine tracking, based on pilot findings; and Reporting results to Departments and to the Executive Committee of the Policy Forum. The Pilot produced program"readiness for outcomes"criteria used to select programs ready for work on outcome-based accountability. The factors to take into accountinclude: the level of cooperation of Department and program staff, the willingness of the staff to train, an interest in more effective services, available resources to devote to the pilot, interagency stakeholder buy-in and leadership. The Outcomes and Accountability Pilot is of great value in building the County's accountability infrastructure by providing technical assistance to individual programs to develop and monitor performance measures that indicate success, or areas to improve, in program performance. A key finding of the Pilot is that, while many programs are successfully making the transition from focusing on "process" to focusing on "outcomes" by developing and tracking program performance measures, fewer programs have established linkages between elements of the service strategy and outcomes ("Which elements of our service strategy are helping achieve positive outcomes?"J. Programs are also constrained by funding or regulatory mandates that still require process, as well as outcome, measures. Building capacity to link service interventions to program performance measures is a key activity to determine the best and most effective interventions, resulting in funding choices that more closely predict program success. The Executive Committee of the Policy Forum received a full Pilot report including results from the four selected programs. Outcomes tracking for results work is continuing in two of the programs, Independent Uving Skills (ItSP) and Children's Interview Center (MDIQ. These programs are trucking the effect of services and changes in service delivery during 1999-2000. Resu ts .Accountabfift The Contra Costa County Board of Supervisors has a long-standing commitment to moving the County service delivery systems toward outcomes accountability. The Board has devoted resources to the development of outcomes and indicators since 1994, first at the Department level and, more recently, at the program level. In the area of children and family services, the Board has recognized the complexity of the multi-agency, multi-sector service delivery system. This complexity requires that any accountability system focusing on outcomes and indicators be Family and HAw,.v Samas and Fawkes Policy Foram Up&*--11/3199 10 a community-wide effort, one goal of which is a unified perspective on services provided by County Departments, education, community- and faith-based programs, workforce preparation and development service providers, law enforcement and the courts, and private sector agencies. To that end, the Board has supported activities and initiatives that fostered the development of partnerships and collaborations, integrated services and projects that build continuumns of services for the health, well-being, economic self-sufficiency and quality of life for children and families in Centra Costa County. The Service Integration Program, CC Futures, Welcome Home, Baby, the Transportation Alliance and participation in the Bay Area Partnership's Flexibility and System Redesign efforts are just a few of the many collaborative initiatives, in various stages of development and implementation, that represent the County's commitment to system-building for children and family services. As a result, Contra Costa is regarded, statewide and nationally, as a leader in both service delivery and outcomes accountability, and is becoming well-positioned to align with the state and federal system changes that evaluate the quality and effectiveness of our programs and services, more and more consistently, from the perspective of the outcomes we achieve. There are many facets to the outcomes accountability system being forged in Contra Costa County. Current County-wide reporting mechanisms include the Childrenand Family Services Budget, the Department Performance Report, theChildren's Report Card and the Outcomes and Accountability ty Pilot. In addition, many County Departments have been, and Continue to, develop and implement internal outcomes accountability ccountability measures. These and other reporting form the "building blocks" of an outcomes accountability system. They offer baseline data, restructuring of programs and services according to outcomes accountability principles and help cultivate a `culture of accountability"for the quality and effectiveness of services. The Children and Families Policy Forum is one of many mechanisms supported by the Board in building an outcomes accountability system. While much of the work of the Policy Forum has been in the area of activities and initiatives such as the Transportation Alliance, the Parenting Task Force and other projects, the Forum has also consistently devoted time and energy toward building a County-wide outcomes accountability system for children and family services. The Policy Forum sponsored the development of community-wide outcomes and selected the indicators that resulted in the Children's Report Card. The same and similar outcomes and indicators are now being adopted statewide and across the nation. The Outcomes and Accountability Pilot took us to the program level of outcomes accountability, in which CAO Policy and Innovation Institute staff partnered with program staff to weave outcomes accountability into the day-to-day aspects of service delivery, with the goal of both improving services and developing a framework from which to design and evaluate programs and services in general. Current activities in the area of outcomes accountability include updating the Children's Report Card, considering the expanslon of the Outcomes and Accountability Pilot, continued support of the work of Policy Forum Task Forces and the development of new Task Force initiatives. Favi!,y and H*man Sema,.,C&mrittee-Cb 1&m mrd'Faw1,es P*1ny Fmmw UpA*--11/3/99 11 Another important activity is building the capacity, County-wide, of County Department and other sectors of the children and family service system, to structure programs and services in an outcomes accountability framework. In November, 1999 and January, 2000, bark Friedman, Director, Fiscal Policy Studies Institute, will present workshops for the Executive Committee and the full Policy Forum, respectively, on "Results-Based Accountability". Mr. Friedman is a nationally-recognized expert in the area of outcomes accountability. He was recently selected to train the both State"Prop 10" (Children and Family) Commission and County "Prop 10" Commissioners statewide in outcomes accountability. Mr. Friedman's earlier work helped inspire the development of Contra Costa's Children and Family Services Budget and Children's Report Card. The `'Results-Based Accountability" workshops will not only educate the participants in the concepts of results-based accountability, they will offer a forum for participants to reflect upon, discuss and develop consensus on ways to use outcomes accountability principles to link program strategies, fiscal resources and policy objectives. These workshops are being offered under the generous sponsorship by the Cathie Wright Center for Technical Assistance. F"n#mrd Human Sffn a Cm=1w--CbYA*rr acrd Faswhes PvCrg Form Up"e—f 113199 12 Attachment A FAMILY LINKS presentedby Contra Costa Television Tuesdays; 7:004. Th 'I a , 12"'oo . (Sete,-,,h6 f+r, crur rrr"ct l Ba le ' ' diion.,� A television show for parents and families includes: • Explanations of essential family topics and issues • Interviews with: • parents, children and teens from the area • resource people 1"I IP' VIII I!'ll • Referral information to: • county departments • community groups • Listing and description of: : • places to go • activities to do Each week we wilt explore topics with hosts Deya Brashears and Doug Spangler who are both authors and educators specializing in the field of child development. Visit our web page for all of the shows' information as well as additional relevant information at. www.familylinks.org {questions, Comments, or Centur 14 Kensin o San Pablo Requests for Resource Information Ponderosa 1 D Blackhawk Danville TCI 1 B Clyde,Concord Naval Weapons Station, Concord EI Cerrito call Bethel Island,Brentwood,Byron,Danville, (9 ) 313-1193 —1 1 93 TCI 14 Discovery Bty,Lafayette.M reek Oakley. �l�✓y C)rinda Rossmoor Walnut Creek TCl 27 Antioch,Bay Point,Pinole,Pittsburg,Rodeo Att�.�hm NP O�i.�� rtrne.n John:Julien, t ' eet p . n 199 tTh� send u���� O 1999, thf f sWOoric #aen.0 nng �h� ��#d�ng n���ary �� u�pc�r#a i"�ti�� a� �'rt������3r��at� �� .s�p�c�r��ng.�# �nd: �t���#�ng€€�cth�first pl�a��af���s��.ipi�# €�nt�t��n. 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Za.. 2 �{A, ;tau -r� {y ]r�r {� ,'"•�•-.'A c _ f� ,� ..� <Q .q r^ .r�2 "fie' OF C_ ;.y -'h L•J r'"t^,E'C 1 � n "� -�•��� � $tea � # c:.� � ca :� •-�-,}a � -w� � -s � t �.r,� a �„� # ....,,.. ;:, "". `$ '"'Y .•$.`..Y � n.r $3 � {V S3 ^+� .C. �.. C �i -±r c- 3• � to ;� •"' •_'' ,Q a..' � :S7 'sx 5 7 U "7 as G '2 .- ; '"�' i^ � es � i' { Attanhment D " i s"' In May, 1999,Contra Costa County was selected as one of 13 sites in the United States as a°800st4l(ids"Performance Partner. Boost4l(ids (BU)is a nationwide , partnership among federal,state and local governments which offers expanded opportunities to maximize funding and minimize administrative constraints at the ;# local level. BU is sponsored at the federal level by the rational Partnership for ; Reinventing Government,at the state level by the California Health and Human Services Agency,and at the local level by the Children and Families Policy Forum. '$ + Greater flexibility in administering grant funds (as current low allows) in programs with related goals: ♦ Facilitation of consolidated planning and reporting for some programs; f4 # ♦ Opportunities to pool administrative savings from discretionary grunt programs (as current law allows)and } fund direct services that improve outcomes for children: + Help to use data to achieve better outcomes for children, including increased access to federal data and geographic information,and assistance of federal data experts in devising strategies for collecting and " analyzing data on child-related outcomes: ♦ Expedited service for federal waiver requests, Ability to share lessons learned and best practices with other 84K Partners. 84K status allows Contra Costa and the other Performance Partners (which, in California, include San Diego and , Placer Counties), at both the federal and state levels, to test innovations that are designed to cut"red tape"and achieve administrative savings. A portion of theses savings then may be reinvested in direct services in local children's and families' programs, resulting in measurable positive outcomes for children. 'f ,$ iE -► Ability to more quickly obtain and implement state and federal waivers, Additional opportunities to maximize existing funding and redirect administrative savings into more comprehensive,effective children,family and community services, it QOtt sl -► New opportunities to minimize administrative constraints, both those that restrict the way existing funds are utilized and those that negatively impact clients and staff, who must complete extensive, often duplicative paperwork and meet time-consuming and labor-intensive reporting requirements: -t More comprehensive and effective working relationships with federal partners; -► Stronger and more substantive partnerships at the state level and expanded collaborations with the i other California Boost4Kids partners (Placer and San Diego Counties). f _ 84K is a unique opportunity to facilitate more effective delivery of services which improve the quality of life for Contra Costa children and families. In Contra Costa County, examples of initiatives currently being considered for 84K include-, i+ iM'i?C.nf'`'i rr•^"' t /t ,�;': `x nr�;+.y+�< r 3ysry z+r r++ v y� :;tr;^ : �, � e+rS^ sr µo5 f:-'b, )f£ ?°.;".£>.6,%.Om .'.e Y"}i7'>�;s"� .f c: } -actb : Standardize eligibility requirements and eligibility process and work through confidentiality barriers for income-equivalent programs such as Food Stamps, Head Start, reduced/Free School Lunch Program, WIC and others(including linking eligibility for Medi-Cal and Healthy Families). Staff - time and other resource savings could be reinvested in direct services, increasing time spent by line staff in direct support for children,job-seekers and working families. V Support zurrent or Wised blended funding initiatiws, l � Ntciy; Sponsor a federal waiver request to standardize eligibility criteria for Child development i and Head Start programs to facilitate the implementation of the full-day, full-year "Child Start" program. i ✓ Ebmin4ft andlor eomalidate paperworkto achiew ac/esapyrSw that can be utfflzed for more "Visa- r end6,<" gg, *erl a Vtv: Align (through federal waivers, if necessary)the ColWORKs and Department of Labor i Welfare-to-Work Programs--including eligibility requirements/process, time frames,allowable uses of " funding, mandated outcomes,reporting requirements and supportive services such as substance abuse and l mental health treatment, health care, child care, housing and transportation. 3 In 1999-2000, Contra Costa will develop and implement its first initiatives to measure a"800st4Kids", as well as I begin work on longer-term, more comprehensive projects that align with 84K criteria. For more information, contact Chris-thrra Linville, Deputy County Administrator :s tel 925.335.1.017/ fox 925.646.1353/ email clirr�€r�r�rt�.coratta-cost�a.ccr.us • I-Q visit tlpe national 84K website at: www.boost4kids.gov , M 1 _ ATTACHMENT E Ste: icon # z � RCS zs E t� I to 1 0 M. < # #: fj cr lk gift 0 t tu jj y # J.-I tt v 4 as Ov = t ~. ' '} �" tL O €�Y r 4 I ai to ++ C C a A Of � � t � CL CL 0 � m m v3 .w+ .0 CO 0- 4- p t=3 a C2..''to YCt w EJ1 �• t1..= d . � � mX ` Co co 000 � mE 40 c0oa� � 'O �0 ELL 0 cw at � r � r z _0 w 0- CV� !E 0 �'� loca , 0 � LL - 00 zsm .`cm +» 'w E +gym ` (nV 4) 4) U. lz I C �?IL �mCcE a 0 O 0 a Z . CCL CL CL C g•'- 0,C . m0 H CL o v- a tJ Co m ri ai to © m C m fn csvEr erC r aEmYn °� a Tcc id 4.0 mac � `o +� �, a a, E � �.. +n �? 0 a m > a .� c o -a E m m � m t° ,� r te a;; b o .c IM fo a ,+,+�+ +W t» C a T L ELI W W to e's T3 Sn = 0 urs eo d E L Slf N C C N L7 CL y � v tfS � yam °° 4 rn a`e y 41 C& O� W wJ C i C c � i/1 C � C C. 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