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HomeMy WebLinkAboutMINUTES - 11041997 - D1 1 D.1 THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Order on November 4, 1997, by the following vote: AYES: Supervisors Rogers, Uilkema, Gerber, Canciamilla and DeSaulnier NOES: None ABSENT: None ABSTAIN: None SUBJECT: Office of the Public Defender - Departmental Performance Report Charles James, County Public Defender, presented the Board with both oral and written reports on departmental performance. Mr. James answered questions from Board members and thanked them for the opportunity to make his presentation. The Board members discussed the report and then took the following action: 1. ACCEPTED the report from Charles James, County Public Defender, on departmental performance. I hereby certify that the foregoing is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: November 4 1997 Phil Batchelor, Clerk of the Board of Supervisors and County Administrator sti Wampler, Deputy Clerk cc: County Administrator County Public Defender 1997 PERFORMANCE REVIEW OTTICT OF 7- ff PUB11C DEFENDER COUNTY OF CONTRA COSTA MARTINEZ, CALIFORNIA Table of Contents Page I. Overview...................................................................................................................... 1 A. Department Responsibilities.................................................................................... 1 B. Organizational Structure......................................................................................... 1 1. Geographical ....................................................................................................... 2 2. Case Type ........................................................................................................... 2 II. Resources....................................:.............................................................................. 3 A. Financial Resources ............................................................................................... 3 B. Personnel.Resources.............................................................................................. 4 C. Affirmative Action.................................................................................................... 5 D. Sick Leave.............................................................................................................. 5 E. Staff Development................................................................................................... 6 F. Automation.............................................................................................................. 6 III. Customer Services...................................................................................................... 7 A. Service Delivery System......................................................................................... 7 B. Client Profile ........................................................................................................... 7 IV. Annual Performance.................................................................................................. 9 PerformanceIndicators ............................................................................................... 9 V. Challenges and New Directions ............................................................................... 11 Challenges ....................................................................................:........................... 11 1. Office Space ...................................................................................................... 11 2. Continued Growth in the Protective Services Caseload and the Juvenile CriminalCaseload.......................................................................................... 12 3. Death Penalty Caseload Growth ....................................................................... 12 4. Modern Computer and Communications Equipment ......................................... 13 Exhibit A Department Organization Chart Exhibit B Attorney Staffing Chart (by branch and division) i PERFORMANCE REVIEW OFFICE OF THE PUBLIC DEFENDER August 7, 1997 I. Overview A. Department Responsibilities The Office of Public Defender provides legal representation for persons accused of crimes in Municipal and Superior courts in Contra Costa County when the accused is financially unable to retain private counsel. In fiscal year 1995-96, the Department provided representation in over 21 ,000 criminal cases. Competent legal representation for each indigent client in a case is a mandated service for local government. The mandate is rooted (1) in the United States Constitution's Sixth Amendment and (2) in Government Code section 27706. Thus, any accused person who faces imprisonment for a misdemeanor or felony charge, and who cannot afford to hire counsel, or when state statutes or court order otherwise directs appointment, a person is entitled to the services the Department provides. B. Organizational Structure The Department divides its legal work between a "main" office, the Alternate Defender.Office (ADO) and the Special Defense Project Office (SDP). Both the main office and the ADO provide the same types of services to clients with similarly configured staffs. The SDP is a single-attorney position operating in a home office to handle selected expensive, third-level conflict cases. Administrative matters having to do with personnel, training, recruitment and provision of fixed assets and supplies are handled within the Department's main office. However, for ethical reasons mandated by constitutional and statutory rules regarding the provision of conflict free representation by attorneys, client representation by the ADO and SDP is screened off by an ethical wall which prohibits and prevents professional interaction between the staff of the main office and the staff of the ADO and SDP. Approximately 17% of the Department's budget supports the services provided by the ADO and SDP. 1 The attached organization and staffing charts (Exhibits A & B) set out the Department's pertinent groupings of staff by geographical assignment and by the type of cases handled. 1. Geographical Two branches of the Department are located in Richmond and Concord which house 40% and 25% of the Department's staff respectively. The Department's Martinez branch is physically situated in the downtown justice complex near the courthouses and the Main Detention Facility. The Martinez branch is currently divided in three separate locations, and the Richmond branch is divided in two separate locations. The ADO branch office is located in a separate building at 1333 Pine Street in Martinez. 2. Case Type A major division in the organization of the Department's work is based on the severity of the charges against a client. Misdemeanor cases are punishable by up to one year in the county jail. Our Department, in the past fiscal year, provided representation in over 9,200 misdemeanor cases. Felony cases are punishable by a possible commitment to state prison. In the past fiscal year, the Department provided representation in over 5,100 felony cases. Finally, our juvenile division provided representation in more than 4,500 cases involving both criminal allegations and allegations of child abuse. This category continues to grow at a rate greater than other case categories. Our Department also handles a growing number of civil and criminal contempt cases upon appointment by the court. II. Resources A. Financial Resources Virtually all the funding for the Department's services comes from the General Fund. AB 90 (Juvenile Subvention Funding) accounted for approximately $39,000 in the Department's budget. 2 The CAO approved Current Department Budget proposed budget for the Department for the fiscal year 1997-98 is ADO+SDP $1,802,816 $10,915,766. Within the 19% Department, the budget allocated for the ADO and SDP is $1,855,680 . (17% of the total) while Main Office $7,866,963 the main office is 81% allocated $9,060,086 (83%). The Department's budget is comprised primarily of salary costs for staff. $8,748,061 (91%) of the budget is for salaries and benefits for the Department's personnel; while only $921 ,718 (9 %) is budgeted for services and supplies. Last year's budget allocated no funds for capital accounts, for the second year in succession. Purchases of desks, chairs, etc., were made from salary savings. We also continue to depend upon used, surplus furniture more than any other county department, according to county staff. All the classifications of staff within the office, with the exception of management personnel, are represented by Dept. Salaries vs. Other Expenses various labor organizations and bargaining units. Compensation levels for Services& employees are set Supplies through collective 90% Salaries bargaining with the $921,718 90% various bargaining units. $8,748,061 3 Of the moneys budgeted for personnel, $6,823,488 Department Salaries (78%), then is allocated to pay the salaries and benefits Paralegals 8 $349,922 for approximately 72 Law Clks attorneys who comprise the 4% Department's professional $787,326 Clerical Attorneys 9% y staff. The remaining 22% of 78% the budget for salaries is Technical $68,233,486 divided among the clerical $787,325 support staff (9%), paralegals and law clerks (4%), and technical employees (9%) such as investigators. Total costs for indigent defense incurred by the county were controlled in the fiscal year (1995-96), as in recent years, largely by the.creation of the Alternate Defender Office within our Department. B. Personnel Resources In attached Exhibits A & B is a description of authorized staff by division and function. As a result of the Three Strikes law, the Department has experienced the need for increase in staffing over the last three years. Some of this growth was economically achieved through the use of temporary employees. Equity and productivity will require that long term temporary employees be converted to permanent positions on a regular basis. C. Affirmative Action The staff of the Department is diverse. The Department continues to strive to increase staff diversity despite budgetary challenges which work counter to greater work force diversification. The number of newly hired staff or newly promoted staff has been so low that our efforts to increase diversification have not been as productive as we would like. Ethnically, staff of African-American descent constitutes 11% of the work force (compared with parity of 7.6% in the county's population). The percentages for Hispanics (3%) and Asians (5%) are regrettably below the 4 county's parity figures of 7.7% and 5.4% respectively. During the past year, the diversity of the Department was enhanced slightly through the hiring of one temporary attorney and one permanent investigator of Hispanic heritage. In terms of a gender breakdown, 61% of the Departmental staff is female, including attorney staff that is 51% female and investigative staff that is 50% female. D. Sick Leave The Department's employees utilize sick leave at an above average level in. comparison with other county employees. For our department, the most recent quarterly report shows an average of 71% use of accruals. This is a 17% improvement from last.year's usage rate, however. The level of sick leave usage is due to the large proportion of female staff (approximately 61%) of childbearing age. Many employees have very low usage rate, but the average is affected, in part, by the large percentage of women in our department who by necessity have family sick leave and pregnancy imperatives. We frankly do not have a solution to our usage rate, but assure you we closely monitor the problem, including use of discipline and counseling for serious abuses. E. Staff Development The attorney benefit package provides $500 per year for each attorney to pursue staff development and training. Attorneys are encouraged to attend C.E.B., C.P.D.A. and other professional association training seminars on weekends. State Bar rules require mandatory Legal training, with which all lawyers comply. In house, we have specialized training on matters of local concern. All felony attorneys attend weekly staffing sessions on upcoming cases where peer review assists each professional in judgments regarding their cases. In my view, we have a well-trained, highly competent staff. Several attorneys in our department, including myself are State Bar Certified Specialists in Criminal Law. Last year, six members of our staff taught evening classes part time in one or more local law schools and at U.C. Berkeley. 5 D-1 F. Automation The Department's work has undergone significant reorientation through the increased use of computers. Five years ago, the calendaring functions (periodic lists of scheduled court appearances, broken out by attorney and court location) for the Department were tracked by physically logging in each client's file and typing daily calendars. Now, by using the Law and Justice Information System accessed through the county's mainframe computers, this function is automated. Clerical personnel all have terminals at their desks to input and retrieve the information needed for scheduling attorney appearances. Word processing — an integral part of any law office setting where extensive typewritten briefs in cases must be prepared — is extensively utilized in our clerical support system for attorneys. All briefs are prepared for filing with the court, and a large proportion are drafted initially, on computers shared by attorneys and legal research clerks in our branch libraries. Databases containing copies of briefs indexed by subject are also maintained so that work need not be replicated for each and every motion filed. The Department has been expanding its use of CD-ROM technology for cheaper and more easily accessed legal research, traditionally available only in hundreds of volumes of books housed in the Department's libraries where the attorneys do legal research. Additionally, the Department subscribes to commercial on-line database services, like Westlaw and Lexis, but strives to use the cheaper CD-ROM technology where it can. All attorney staff utilize the voice mail system provided and maintained through the county's telecommunications department. Both management and clerical employees utilize payroll and personnel tracking systems provided to departments through the mainframe maintained by Data Processing.. Finally, the Department has many staff members trained in using both the Law and Justice System and the county's e-mail system, but full utilization of these communication and information systems is severely constrained by a lack of sufficient resources to acquire needed hardware. This subject will be addressed below with regard to challenges facing the Department. 6 III. Customer Services A. Service.Delivery System ' All services provided by the Public Defender are mandated by Federal Constitutional standards and state statutes. Our mandate is to provide competent legal representation on appointed cases. Our delivery system is vertical. in design, to maximize competency, client satisfaction and case control. Each attorney is individually responsible for these assigned cases from plea through sentencing. Certain appearances, particularly in misdemeanor cases, are handled in grouped assignment calendars to promote efficiency. Consistent with case law, the department assigns attorneys to clients based on skill, experience and availability. Clients may not change attorneys without court order, except in unusual circumstances. B. Client Profile The Office of Public Defender's clientele consists of persons who are charged with crimes in the courts of Contra Costa County and who cannot afford to retain private counsel. Every client is screened for financial eligibility. Occasionally, a court will order our Department to provide representation for a client when, for some reason, the person has been initially denied eligibility by our Department. Client financial eligibility must be reviewed on a case-by-case basis. No rigid guidelines can be established as each case has its own degree of complexity based on the nature of the charges, the possible defenses and a range of other factors that are quite case specific. Those complexities complicate the difficult task of determining what financial resources may be currently available to the client, given the infinitely variable financial profile for each client (family size, indebtedness, sources of income, etc.). At the conclusion of the case, each client of the Department is subject to referral by the court to the Office of Revenue Collection, a division of the Administrator's Office. Each client's ability to pay over a period of time is then assessed by the Office of Revenue Collection in conjunction with the court's order that the county be reimbursed by the client for the costs of Departmental services. Department staff play no role in making these assessments or in the collection of reimbursement. Last year, state law was changed to allow for a co-payment of $25 per case for those who are able to afford this up-front payment. Los Angeles and Santa Barbara Counties 7 P.1 began this procedure. Our county, as well as most others statewide, are studying the cost effectiveness of this method as opposed to the current revenue collection procedure. Depending on the effectiveness of this approach, we may take steps to institute this payment program in the coming fiscal year. IV. Annual Performance Performance Indicators Based on statistics collected by the County Administrator's Office for their June 30, 1996 report on Community-Based Punishment Options, jail populations have doubled between Jul 1984 and Jul Felony Arrests-PD Felony Cases- July y No. of Public Defenders 1995. Similarly, felony 12,000 arrests in Contra Costa 11,000 County have doubled for the similar period from 6,000 per year to over 10,000 11 ,000 in 1995. As you Fe►onyArrests would expect, felony caseloads in Public 8,000 Defender offices have nearly doubled during this same period. In 1984, we 6,000 opened 2,212 felony cases, 6,000 and, in 1996, over 5,117. 5,117 By all measures, felony caseloads have increased Po Felony Cases nearly 100% in the last 4,000 twelve years. Attorney staffing in our department 2,212 to handle this increased 2,000 caseload has not kept pace with caseload growth. In Number ofMorneys 57 1984, our department had 40.5 40.5 attorneys. Today, the 0 comparable main branch of 1984-85 Fiscal Years Compared 1995-96 our department has 57 lawyers. We have had a 96.6% increase in felony cases and a 40.7% increase in attorney staff. These figures dramatically evidence the 8 increased productivity of our staff over the last decade. I am proud of the staff productivity that the above chart demonstrates. .In criminal defense, caseload statistics cannot be the sole performance criteria for our department. Our mandate provides that no.only must we be cost effective, but that we also must provide a high quality, vigorous defense for our clients. While measures of quality of defense are difficult to quantify, and there are subjective elements to any criteria, the few indicators that are available support the outstanding reputation of our department. The gross indicators of quality, as exemplified by monetary judgments against our department for negligent or deficient representation, are non- existent. Reversals of convictions for incompetence of counsel are also extremely rare, with only one or two cases in the last 5 years. This is a reversal rate for harmful attorney error of less than one in every 100,000 cases. More positive indicators might be the high acquittal rate our attorneys achieve in cases that are tried.when compared to comparable jurisdictions. The 1997 Judicial Council Report of Court Statistics released by the Administrative Office of the Courts establishes.the relatively high success rate our staff enjoys in cases tried. Since our department handles nearly 90% of the felony cases, the totals for our courts reflect, by and large, the efforts of our staff. In 1995-96, Contra Costa County tried 202 cases to jury. Of these, 31 cases were acquitted or dismissed. Not only are the absolute number of cases tried as.a percentage of total caseload very high, (Alameda, with over twice the staff and double the caseload tried only 100 cases to jury), but also the number of successful defense verdicts is very impressive for our County as is demonstrated by the following chart, prepared from Judicial Council numbers. 9 Number of Jury Trials vs. Acquittals/Dismissals 1995-1996 250 202 200 181 147 150 -- 100 100 — 87 IML 50 31 L25 6 10 15 0 Alameda Contra San Fresno Sacramento Costa Francisco ®Jury Trials Counties ■Acquittals/[Dismissals In comparison to other offices of a similar size, our department tries a large percentage of cases. In addition, our department is successful in a relatively high percentage of cases in achieving dismissals or not guilty verdicts. While jury composition and DA charging policies may contribute to our trial success, it is my subjective judgment that our impressive numbers are a result of the contributions of our support staff and the experience and quality of our lawyers. V. Challenges and New Directions Challenges 1. Office Space Again this year and each year since my first annual report in 1988, we continue to strive to obtain adequate office space for our staff. I am happy to report that our department.is about to commence the lease purchase for the State Theater Project, which should for the first time since the creation of our department in 1966, afford staff adequate centralized office space. The completion of construction and the move itself, which maintaining our operations at the high level of efficiency will pose new challenges in the coming year. 10 2. Continued Growth in the Protective Services Caseload and the Juvenile Criminal Caseload Recent years have seen a growing concern for child abuse and children's protective services issues. The County Counsel and the Public Defender are the county law departments that are primarily responsible for this quasi- civil law caseload that, by state statute, provides a right to counsel. As a result of these justifiable societal concerns, the juvenile court caseload has received more attention. Procedural safeguards and the rights of litigants have been expanded. What had been a relatively small division within our department has grown in the last few years with mandated services increasing each year. Many of these reforms, for example, the requirement that staff visit each client in their home placement before certain court appearances, while helpful, have put additional burdens on staff. To maintain cost effectiveness, our department employs paralegal and non- professional assistance in this area when appropriate. The overall growth of juvenile crime and the treatment of certain Child Abuse Reports In Contra Costa Co. Juvenile offenses in the adult court r have also added to the demands 25,000 19,320 20,382 r of this mandate. For example, 20,000 17,230 18,200 r many offenses are now tried by13,467 14,490 jury trial that were formerly 15'000 handled by court hearing, which 10,000 naturally provides great procedural 5,000 protection and lawyer time commitment. In addition to the ° 1991 1992 1993 1994 1995 1996 existing Juvenile Court judge, with >< the assistance of two full-time Years referee positions, a new judge will be added this year. 3. Death Penalty Caseload Growth Each year the legislature and the voters have increased the number of offenses that are eligible for the death penalty. Our county district attorney files virtually all cases eligible for the death penalty as a death penalty case. The main PD office and the ADO currently have 14 open death penalty cases, including six new ones this year. This is an all-time high for our 11 department. The available statistics and the anecdotal evidence suggest that we have one of the highest.caseloads in this area in ratio of staff to total cases as any department in the state. Most of these cases have two attorneys assigned which is suggested/mandated by case law. Because of the obvious differences between a death sentence and a jail term, the legal and emotional demands on the lawyers and support staff is very high. The careful review and scrutiny of appellate courts in this specialized caseload adds to the burdens on trial counsel and support staff. Should current trends continue, our department will be severely burdened in this area. While our department is highly skilled in these cases, with some staff members having tried over five cases to verdict, we face our most serious challenge in providing services for this increasing caseload. Some of these cases can be negotiated to an appropriate disposition short of death, for example,. life without the possibility of parole or life terms, but the legal issues and heightened public concern make this very difficult. 4. Modern Computer and Communications Equipment Intraoffice communication (for better client services and more efficient utilization of staff) is retarded by budgetary constraints on the purchase of computer and communications hardware. Less than 30% of our attorney staff can be linked for computer communication because of constraints on the purchase of sufficient computer terminals and controllers to link those terminals to the mainframe. We need to increase the number of personal computers available to staff. Only 51% of our attorney staff have computers available for use in their offices. Furthermore, networking personal computers within and between our branch offices would increase the efficiency of the Department in utilizing software and in producing legal motions, documents, and other data available to all staff. Charles James Public Defender CHJ:sdc CAWINWORMPERSTERFORM.97 sdc 12 ' "D• Z � QcWi� UW U0 O WujO ( � oa � Q ti co V - cc o Lw Z {. 0 N 0 to I 0 1 I w I 4 W LL d a 3 r.�.m ITd I io I 1 0 (�) 2 Z U in 0 — r- o ; 2 0 a� c o 1� TSI o�� I !I w W W QQ c °' NOOQ °' � � � to n. I Q ;� I U � , O = W rn � C) m 1� al I U > I I .I LU U m Q 0 I 0 I c I J I ----------------- 0 0 .2! y Z N U o y d, n C 0 tl n U U = X N U) U W U I j QZ 1 m 1 O 0 I v) N N d N o I c'),Q a> c N U v Q coo m LL C9 d i U � � o O Z N T O N I Y I _ _ W 7 c U � � 0)o � U C. 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Department Responsibilities................................................................................... 1 B. Organizational Structure......................................................................................... 1 1. Geographical ............................................ ........................................................ 2 2. Case Type ........................................................................................................... 2 II. Resources........................................:.........:...::...::...................................................... 3 A. Financial Resources ............................................................................................... 3 B. Personnel Resources.............................................................................................. 4 C. Affirmative Action.................................................................................................... 5 D. Sick Leave.............................................................................................................. 5 E. Staff Development................................................................................................... 6 F. Automation.............................................................................................................. 6 III. Customer Services...................................................................................................... 7 A. Service Delivery System ......................................................................................... 7 B. Client Profile ........................................................................................................... 7 IV. Annual Performance.................................................................................................. 9 PerformanceIndicators ............................................................................................... 9 V. Challenges and New Directions ............................................................................... 11 Challenges ................................................................................................................ 11 1. Office Space ...................................................................................................... 11 2. Continued Growth in the Protective Services Caseload and the Juvenile CriminalCaseload.......................................................................................... 12 3. Death Penalty Caseload Growth ....................................................................... 12 4. Modern Computer and Communications Equipment ......................................... 13 Exhibit A Department Organization Chart Exhibit B Attorney Staffing Chart (by branch and division) i ' t PERFORMANCE REVIEW OFFICE OF THE PUBLIC DEFENDER August 7, 1997 I. Overview A. Department Responsibilities The Office of Public Defender provides legal representation for persons accused of crimes in Municipal and Superior courts in Contra Costa County when the accused is financially unable to retain private counsel. In fiscal year 1995-96, the Department provided representation in over 21 ,000 criminal cases. Competent legal representation for each indigent client in a case is a mandated service for local government. The mandate is rooted (1) in the United States Constitution's Sixth Amendment and (2) in Government Code section 27706. Thus, any accused person who faces imprisonment for a misdemeanor or felony charge, and who cannot afford to hire counsel, or when state statutes or court order otherwise directs appointment, a person is entitled to the services the Department provides. B. Organizational Structure The Department divides its legal work between a "main" office, the Alternate Defender.Office (ADO) and the Special Defense Project Office (SDP).--Both the main office and the ADO provide the same types of services to clients with similarly configured staffs. The SDP is a single-attorney position operating in a home office to handle selected expensive, third-level conflict cases. Administrative matters having to do with personnel, training, recruitment and provision of fixed assets and supplies are handled within the Department's main office. However, for ethical reasons mandated by constitutional and statutory rules regarding the provision of conflict free representation by attorneys, client representation by the ADO and SDP is screened off by an ethical wall which prohibits and prevents professional interaction between the staff of the main office and the staff of the ADO and SDP. Approximately 17% of the Department's budget supports the services provided by the ADO and SDP. 1 1 S The attached organization and staffing charts (Exhibits A & B) set out the Department's pertinent groupings of staff by geographical assignment and by the type of cases handled. -_- 1. Geographical Two branches of the Department are located in Richmond and Concord which house 40% and 25% of the Department's staff respectively. The Department's Martinez branch is physically situated in the downtown justice complex near the courthouses and the Main Detention Facility. The Martinez branch is currently divided in three separate locations, and the Richmond branch is divided in two separate locations. The ADO branch office is located in a separate building at 1333 Pine Street in Martinez. 2. Case Type A major division in the organization of the Department's work is based on the severity of the charges against a client. Misdemeanor cases are punishable by up to one year in the county jail. Our Department, in the past fiscal year, provided representation in over 9,200 misdemeanor cases. Felony cases are punishable by a possible.commitment to state prison. In the past fiscal year, the Department provided representation in over 5,100 felony cases. Finally, our juvenile division provided representation.in more than 4,500 cases involving both criminal allegations and allegations of child abuse. This category continues to grow at a rate greater than other case categories. Our Department also handles a growing number of civil and criminal contempt cases upon appointment by the court. 11. Resources A. Financial Resources Virtually all the funding for the Department's services comes from the General Fund. AB 90 (Juvenile Subvention Funding) accounted for approximately $39,000 in the Department's budget. 2 The CAO approved Current Department Budget proposed budget for the Department for the fiscal year 1997-98 is ADO+SDP $1.802,816 $10,915,766. Within the 19% Department, the budget allocated for the ADO and SDP is $1 ,855,680 (17% of the total) while Mair,office $7,866,963 the main office is 81% � allocated $9,060,086 (83%). The Department's budget is comprised primarily of salary costs for staff. $8,748,061 (91%) of the budget is for salaries and benefits for the Department's personnel; while only $921 ,718 (9 %) is budgeted for services and supplies. Last year's.budget allocated no funds for capital accounts, for the second year in succession. Purchases of desks, chairs, etc., were made from salary savings. We also continue to depend upon used, surplus furniture more than any other county department, according to county staff. All the classifications of staff within the office, with the exception of management personnel, are represented by Dept. Salaries v& Other Expenses various labor organizations and bargaining units. Compensation levels for Services & employees are set Supplies through collective 10°'° salaries bargaining with the $921'718 90% $8,748.061 various bargaining units. 3 Of the moneys budgeted for personnel, $6,823,488 Department Salaries (78%), then is allocated to pay the salaries and benefits Paralegals& $349,922 for approximately 72 Law Gks attorneys who comprise the 4% Department's professional $787,326 Gerical 9% Attorney s staff. The remaining 22% of 78% the budget for salaries is Tecgh�ical $68,233,486 0 divided among the clerical $787325 support staff (9%), paralegals and law clerks (4%), and technical employees (9%) such as investigators. Total costs for indigent defense incurred by the county were controlled in the fiscal year (1995-96), as in recent years, largely by the creation of the Alternate Defender Office within our Department. B. Personnel Resources In attached Exhibits A & B is a description of authorized staff by division and function. As a result of the Three Strikes law, the Department has experienced the need for increase in staffing over the last three years. Some of this growth was economically achieved through the use of temporary employees. Equity and productivity will require that long term temporary employees be converted to permanent positions on a regular basis. C. Affirmative Action The staff of the Department is diverse. The Department continues to strive to increase staff diversity despite budgetary challenges which work counter to greater work force diversification. The number of newly hired staff or newly promoted staff has been so low that our efforts to increase diversification have not been as productive as we would like. Ethnically, staff of African-American descent constitutes 11% of the work force (compared with parity of 7.6% in the county's population). The percentages for Hispanics (3%) and Asians (5%) are regrettably below the 4 county's parity figures of 7.7% and 5.4% respectively. During the past year, the diversity of the Department was enhanced slightly through the hiring of one temporary attorney and one permanent investigator of Hispanic heritage. In terms of a gender breakdown, 61% of the Departmental staff is female, including attorney staff that is 51% female and investigative staff that is.50% female. D. Sick Leave The Department's employees utilize sick leave at an above average level in comparison with other county employees. -For our department, the most recent quarterly report shows an average of 71% use of accruals. This is a 17% improvement from last year's usage rate, however. The level of sick leave usage is due to the large proportion of female staff (approximately 61 %) of childbearing age. Many employees have very low usage rate, but the average is affected, in part, by the large percentage of women in our department who by necessity have family sick leave and pregnancy imperatives. We frankly do not have a solution to our usage rate, but assure you we closely monitor the problem., including use of discipline and counseling for serious abuses. E. Staff Development The attorney benefit package provides $500 per year for each attorney to pursue staff development and training. Attorneys are encouraged to attend C.E.B., C.P.D.A. and other professional association training seminars on weekends. State Bar rules require mandatory legal training, with which all lawyers comply. In house, we have specialized training on matters of local concern. All felony attorneys attend weekly staffing sessions on upcoming cases where peer review assists each professional in judgments regarding their cases. In my view, we have a well-trained, highly competent staff. Several attorneys in our department, including myself are State Bar Certified Specialists in Criminal Law. Last year, six members of our staff taught evening classes part time in one or more local law schools and at U.C. Berkeley. 5 F. Automation The Department's work has undergone significant reorientation through the increased use of computers. Five years ago, the calendaring functions (periodic lists of scheduled court appearances, broken out by attorney and-- court location) for the Department were tracked by physically logging in each client's file and typing daily calendars. Now, by using the Law and Justice Information System accessed through the county's mainframe computers, this function is automated. Clerical personnel-all have terminals at their desks to input and retrieve the information needed for scheduling attorney appearances. -- Word processing — an integral part of any law office setting where extensive typewritten briefs in cases must be prepared-- is extensively utilized in our clerical support system for attorneys. All briefs are-prepared for filing with the court, and a large proportion are drafted initially, on computers shared by attorneys and legal research clerks in our branch libraries. Databases containing copies of briefs indexed by subject are also maintained so that work need not be replicated for each and every motion filed. The Department has been expanding its use of CD-ROM technology for cheaper and more easily accessed legal research, traditionally available only in hundreds of volumes of books housed in the Department's libraries where the attorneys do legal research. Additionally, the Department subscribes to commercial on-line database services, like Westlaw and Lexis, but strives to use the cheaper CD-ROM technology where it can. All attorney staff utilize the voice mail system provided and maintained through the county's telecommunications department. Both management and clerical employees utilize payroll and personnel tracking systems provided to departments through the mainframe maintained by Data Processing. Finally, the Department has many staff members trained in using both the Law and Justice System and the county's e-mail system; but full utilization of these communication and information systems is severely constrained by a lack of sufficient resources to acquire needed hardware. This subject will be addressed below with regard to challenges facing the Department. 6 III. Customer Services A. Service Delivery System - - All services provided by the Public Defender are mandated by Federal Constitutional standards and state statutes. Our mandate is to provide competent legal representation on appointed cases. Our delivery system is vertical in design, to maximize competency, client satisfaction and case control. Each attorney is individually responsible for these assigned cases from plea through sentencing. Certain appearances, particularly in misdemeanor cases, are handled in grouped assignment calendars to promote efficiency. Consistent with case law, the department assigns attorneys to clients based on skill, experience and availability. Clients may not change attorneys without court order, except in unusual circumstances. B. Client Profile The Office of Public Defender's clientele consists of persons who are charged with crimes in the courts of Contra Costa County and who cannot afford to retain private counsel. Every client is screened for financial eligibility. Occasionally, a court will order our Department to provide representation for a client when, for some-reason,-the-person has been initially denied eligibility by our Department. Client financial eligibility must be reviewed on a case-by-case basis. No rigid guidelines can be established as each case has its own degree of complexity based on the nature of the charges, the possible defenses and a range of other factors that are quite case specific. Those complexities complicate the difficult task of determining what financial resources may be currently available to the client, given the infinitely variable financial profile for each client (family size, indebtedness, sources of income, etc.). At the conclusion of the case, each client of the Department is subject to referral by the court to the Office of Revenue Collection, a division of the Administrator's Office. Each client's ability to pay over a period of time is then assessed by the Office of Revenue Collection in conjunction with the court's order that the county be reimbursed by the client for the costs of Departmental services. Department staff play no role in making these assessments or in the collection of reimbursement. Last year, state law was changed to allow for a co-payment of $25 per case for those who are able to afford this up-front payment. Los Angeles and Santa Barbara Counties 7 began this procedure. Our county, as well as most others statewide, are studying the cost effectiveness of this method as opposed to the current revenue collection procedure. Depending on-the effectiveness. of this approach, we may take steps to institute this payment program in the coming fiscal year. IV. Annual Performance Performance Indicators Based on statistics collected by the County Administrator's Office for their June 30, 1996 report on Community-Based Punishment Options, jail populations have doubled Felony Arrests-PD Felony Cases- between July 1984 and July No. of Public Defenders 1995. Similarly, felony 12,000 arrests in Contra Costa 11,000 County have doubled for i the similar period from 6,000 per year to over 10,000 11 ,000 in 1995. As you Felony Arrests would expect, felony caseloads in Public 8,000 Defender offices have nearly doubled during this 6,000 same period. In 1984, we opened 2,212 felony cases, 6,000 and, in 1996, over 5,117. 5,117 By all measures, felony caseloads have increased PD Felony cases nearly 100% in the last 4,000 twelve years. Attorney staffing in our department L2.21 j to handle this increased 2,000 caseload has not kept pace j with caseload growth. In Number of Attorneys 1 1984, our department had 40.5 57 40.5 attorneys. Today, the o comparable main branch of 1984-85 Fiscal Years Compared 1995-% our department has 57 lawyers. We have had a 96.6% increase in felony cases and a 40.7% increase in attorney staff. These figures dramatically evidence the 8 increased productivity of our staff over the last decade. I am proud of the staff productivity that the above chart demonstrates. In criminal defense, caseload statistics cannot be the sole performance criteria for our department. Our mandate provides that no only must we be cost effective, but that we also must provide a high quality, vigorous defense for our clients. While measures of quality of defense are difficult to quantify, and there are subjective elements to any criteria, the few indicators that are available support the outstanding reputation-of our department. The gross indicators of quality, as exemplified by monetary judgments against our department for negligent or deficient representation, are non- existent. Reversals of convictions for incompetence of counsel are also extremely rare, with only one or two cases in the last 5 years. This is a reversal rate for harmful attorney error of less than one in every 100,000 cases. More positive indicators might be the high acquittal rate our attorneys achieve in cases that are tried when compared to comparable jurisdictions. The 1997 Judicial Council Report of Court Statistics released by the Administrative Office of the Courts establishes the relatively high success rate our staff enjoys in cases tried. Since our department handles nearly 90% of the felony cases, the totals for our courts reflect, by and large, the efforts of our staff. In 1995-96, Contra Costa County tried 202 cases to jury. Of these, 31 cases were acquitted or dismissed. Not only are the absolute number of cases tried as a percentage of total caseload very high, (Alameda, with over twice the staff and double the caseload tried only 100 cases to jury), but also the number of successful defense verdicts is very impressive for our County as is demonstrated by the following chart, prepared from Judicial Council numbers. 9 Number of Jury Trials vs. AcquittaWDismissais 1995-1996 250 202 200 181 150 147 100 100 87 50 -1 6 L31 10 L 15 L25 0 -11 Alameda Contra San Fresno Sacramento Costa Francisco ®Jur Trials Counties MAcquittals/Dismissals I J In comparison to other offices of a similar size, our department tries a large percentage of cases. In addition, our department is successful in a relatively high percentage of cases in achieving dismissals or not guilty verdicts. While jury composition and DA charging policies may contribute to our trial success, it is my subjective judgment that our impressive numbers are a result of the contributions of our support staff and the experience and quality of our lawyers. V. Challenges and New Directions Challenges I Office Space Again this year and each year since my first annual report in 1988, we continue to strive to obtain adequate office space for our staff. I am happy to report that our department is about to commence the lease purchase for the State Theater Project, which should for the first time since the creation of our department in 1966, afford staff adequate centralized office space. The completion of construction and the move itself, which maintaining our operations at the high level of efficiency will pose new challenges in the coming year. 10 2. Continued Growth in the Protective Services Caseload and the Juvenile Criminal Caseload Recent years have seen a growing concern for child abuse and children's protective services issues. The County Counsel and the Public Defender are the county.law departments that are primarily responsible for this quasi- civil law caseload that, by state statute, provides a right to counsel. As a result of these justifiable societal concerns, the juvenile court caseload has received more attention. Procedural safeguards-and the rights of litigants have been expanded. What had been a relatively small division within our department has grown in the last few years with mandated services increasing each year. Many of these reforms, for example, the requirement that staff visit each client in their home placement before certain court appearances, while helpful, have put additional burdens on staff. To maintain cost effectiveness, our department employs paralegal and non- professional assistance in this area when appropriate. The overall growth of juvenile crime and the treatment of certain child Abuse Reports In contra costa co. Juvenile offenses in the adult court have also added to the demands 25,000 19,320 20,382 of this mandate. For example, 20,000 17,230 1$200 many offenses are now tried by 13,467 14,490 jury trial that were formerly 15'000 handled by court hearing, which >= 10,000 naturally provides great procedural 5,000 protection and lawyer time commitment. In addition to the ° 1991 1992 1993 1994 1995 1996 existing Juvenile Court judge, with the assistance of two full-time Years referee positions, a new judge will ........... .. be added this year. 3. Death Penalty Caseload Growth Each year the legislature and the voters have increased the number of offenses that are eligible for the death penalty. Our county district attorney files virtually all cases eligible for the death penalty as a death penalty case. The main PD office and the ADO currently have 14 open death penalty cases, including six new ones this year. This is an all-time high for our 11 department. The available statistics and the anecdotal evidence suggest that we have one of the highest.caseloads in this area in ratio of staff to total cases as any department in the state. Most of these cases have two attorneys assigned which is suggested/mandated by case law. Because of the obvious differences between a death sentence and a jail term, the legal and emotional demands on the lawyers and support staff is very high. The careful review and scrutiny of appellate-courts.in this specialized. caseload .- adds to the burdens on trial counsel and support staff.. Should current trends continue, our department will be severely-burdened in this area. While our department is highly skilled in these cases, with some staff members having tried over five cases to verdict, we face our most serious challenge in providing services for this increasing caseload. Some of these cases can be negotiated to an appropriate disposition short of death, for example, life without the possibility of parole or life terms, but the legal issues and heightened public concern make this very difficult. 4. Modern Computer and Communications Equipment Intraoffice communication (for better client services and more efficient utilization of staff) is retarded by budgetary constraints on the purchase of computer and communications hardware. Less than 30% of our attorney staff can be linked for computer communication because of constraints on the purchase of sufficient computer terminals and controllers to link those terminals to the mainframe. We need to increase the number of personal computers available to staff. 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