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HomeMy WebLinkAboutMINUTES - 12021997 - D18 TO: BOARD OF SUPERVISORS Contra j FROM: Phil Batchelor, County Administrator CostaffCount y DATE: November 21,1997 i SUBJECT: HEARING TO CONDUCT A PERFORMANCE EVALUATION OF TELECOMMUNI- CATIONS, INC. SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDATION: I HOLD a public hearing to conduct a performance evaluation of Telecommunications, Inc.("TCI") systems in unincorporated Contra Costa County. At the end of the public hearing, DIRECT the Cable TV Administrator to provide TCI with a summary of unincorporated subscribers needs and interests expressed and any actions suggested by the Board of Supervisors. FINANCIAL IMPACT: None. BACKGROUND: On August 5,1997, the Board of Supervisors directed the Cable TV Administrator to set a hearing date for a performance evaluation of Telecommunications, Inc. (TCI systems serving unincorporated residents). A letter was sent to all TCI general managers on August 11,1997 informing them of the hearing date and time and directing them in accordance with the respective cable ordi- nances to notify their unincorporated subscribers. TCI inserted the attached notice in subscribers' bills 1.0/20/97 through 11/14/97 and ran a notice in the Contra Costa Times on October 27, 1997. CCTV has aired a notice about the hearing on InfoNet since No- vember 21, 1997. CONTINUED ON ATTACHMENT: YES SIGNATURE: RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE APPROVE OTHER SIGNATURE(S) && AV, 4& �"� ACTION OF BOARD ON - December 2, 1997 APPROVED AS RECOMMENDED X OTHER X All persons desiring to speak having been heard, T IS BY THE BOARD ORDERED that the above recommendation is APPROVED; and the Dable TV Administrator is DIRECTED to provide the Board of Supervisors with a copy of the plan and schedule for changes proposed by TCI. VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE X UNANIMOUS(ABSENT ) AND CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. ATTESTED December 2, 1997 Contact; PHIL BATCHELOR,CLERK OF THE BOARD OF cc: Ca e TV Administrator SUPERVISORS AND COUNTY ADMINISTRATOR cgtfty Administrator BY DEPUTY Staff has reviewed all TCI systems for compliance with their respective cable or- dinances. Their are two areas that require resolution: 1) the TCI audit issue regarding payment on advertising revenues and receipt of appropriate payment for the arrearage and Baltimore Decision; and 2) the pending completion of rate review on the last FCC 1240s and 1205s submitted. Staff is currently working with TCI to resolve these issues. Attached are summaries of the systems unincorporated subscriber counts, service and rate options; summaries of customer complaints from January, 1997 through October, 1997; and a sample of the three part complaint form that is completed and distributed with one copy on file. The County has the authority to regulate TCI's rates, customer service and technical standards based on Federal Law and the current Cable Television Ordinances. We do not have authority to require particular channels on cable systems. However, we can require that renewing systems meet customer needs and interests. TCI has recently conducted a survey of their customers which may provide them with some information about channels that customers would like to see on their systems. They have stated that they could not share survey results with local jurisdictions, but they may be able to provide us with a summary of trends or plans for the future. In ad- dition, information gathered at this hearing may also provide a basis for renewal discus- sions with three TCI systems (Martinez, Brentwood and Pinole). -2- b9Z8 zLE 0ZS SSYbti L661-S0-flON Z0'd %96 _ --., ate d S�iFA 140. 420 `+.'..i -XX/A391 Public Hot1QQ 1016/97 5:53 P14e 1 ' NOTICE OF A PUBIC HEARING A Public hearing will be held on December 2nd, 1997 for a performance evaluation of Vecommunication3 Inc. cable television systems.The topics to be discussed will include, but are not limited to; rates, programming, new technologies, system performance and customer complaints.The hearing will be held at 3:00 prn during the regular scheduled meeting of the Contra Costa County Board of Supervisors at 851 Pine Street, Room 107, Martinez CA. Pursuant to Ordinances 82-28, 93-56. m I SXX/A1A1 1097 01 i ���rn � .� nT/ -�� 1 • /'1\1�en!'. •i 711.711 .�IL1T 1 \11111 20•d iS6 b9z8 ?-LF- OTS LS:VT L661-SO-(JON THE TIMES MONDAY, OCTOBER 27 1997 a , a , • Seen peratur'es were recon a in a es� ..a in of and the South has had the hottest LEGAL NOTICE LEGAL NOTICE LEGAL ROTICE LEGAL NOTICE September since 1990,when El rilfto for TF SWK lir.0 IN- Escrow No. a pay Bl mats also heated up the waters of the par.; •• sTAi lA'TtQN a� XINATED "071 r(r0 p orroRs l•pal ccr xee INT. e's cific.Retailers s September is the'; .NOTICQ uT�yR�t18Tel^8 STATF_ CAAggJ yNO4ETg� p�N- old WlK BAIe PubNch Oc sear 13, 90, 77; ovalle p AM TiO+filAt.-.. TERTOP9. i RESILiF�vZ .. (UOC 3EG 81031_, Norembar r 1992... _. n ppI i�•��� o�e-a I d 6''ee- mance les - an &4nenoe "� Mn val�p p-oerly As 9 0 s OAY __ 3 or's ene0k of Id t9ond to e1+ a to by referent lh• amount , ten per- 7Tb nam•end agdqdrofre o�r Cha p� p disse aortothera1 street atm eenlll0%)of nib toiqI of the Person with wtwm alah*nf dna ripeel�rcelndrt ceido0ne •• ~•.� ltrc dafcnb�yd a roe Bata fold and al additwo 91- u�o'Yw�filedme(a va 7 E9- of TbiM 0g1,ny to 197 pan sec- children. Ismail meet able to p ie 2�t7 .San tante to A Ie'. to Ole�orth Order of the ype'XRat a �ppq�B. Poe+02.9an o fond waste. nor a r _. edisa Wef�wa CA 1 and the last for (Nino The Ordinance was adopted mar 13- Oe 71►a kap VOL" Unifwd 3ah0ol D1a wrlttan John Vllltltney Hall . -' ;> Triacet dledakne any lion t •lilda shill bt aaaled and CeWO ehan to November 12, r ft Town trounce at no Phe cOt For any lneOmaeMeOa of to 81e0 wlttc +997.wnk7ft b the buanes• r� pWar meetino of October 22.{997 unanlmow Vote. ,alis . � nnVeel addraea and other day before tat Galt date by �� Hlstorlan,Arizona ih°o a °r,au %d cacy( T1O D*"yap�sMp of .CIO. abOva, Note:Ins above Is a summa- sponge p ear,Ramon W,Nley UttR d lose Th, John Whitney Hall,the mission- • .rtnount or7 th. 1^vela ba- 6c Dislflet canter. o DATED,lonesT w the ordinenea.a oov or ef,Mo t0 j env of stlon E'. Crow Carryon Road, onBUYER, w tuU tett Of the Or�nnhce aries child who e a pioneer Ia a.ae py oia °D M tot Ra l,an,c„9esea«,ar avellabla ret the town W m Ann- Bold end f6aeortebl0 aetlnwt- irX ay " lel Jame M,lamas C�k'a pttice a1 2100 Donald the field of Japanese studies and one at *nat� 997 AT 400'P"M°"i�°i�ia+o' [;o C�62^o•r t> e.Mloraaa There of the most respected historihns of pia of t Notla pkA- orlan f anon be re- Pubefh Ootaoar 27,tB97 Rase Hubbard gnArams III � s 19 . colved anal tins set for � ca4t an Japan of his eneration, died Tues--' ° ion a ., 7. 21 adrustee d-- receipt of bidell. • . ictor J We, Turwnt°p"a ark ao OII'3 P g a�o gee Nteck . Comfy CountNl �Bllan O t20000rr 27.,097 0 m, ted day at his home in'R►cson,Ariz He drawn on a nate or ne al Bdde stag be opened and A41chael Farr e i poet read aloud at the poen Wil O C6 O�A ofRc Was 81r bank a etteek d by a moetln0. h the K=elnp 8.Puty yOOUneW T� E In ate"a federal eradit u^lon pg t Cgft alto County gp ��l'C HtARIN41 bod0, ions The cause was Parkinson s dis- oorr a chKk drawn byy state 6Mea Pin sat"P. .C011«nfa A Pubne Hearing wt r hold Dose ease,said his wife.Robin.,. assoolaaon a" aecocls- This s nnorned chock 94srtoalnElie on December 2md. 097 t«a Bae^ < Oen' lion or s e be Ified p p• ale• Tdedtont,ei0.910-1830 ^ale evaluation of uskd t An authority on. pre-modern In'tieodon o a spat a'P^10O1ie1the er Code Ina flnan• a arommun"none Ina.,oa- DIAS ned.- tY +roar• into a awtroct. if ae i• Japan,Hall helped transform the do tCod ete°nan q1 Of Baa,ewe awarded Ax the work an vwn AnorrI.y tar Pttltlona °1O e�e o as dfuvaead v Witt 4�i- apicr`t et P Mr`- be declared toilelts a n,t gyp{ ` tate Western scholars view the period int-•• t�e�c tenderled.oilman vasa SUPEA10 op oliWe,but ars n«urnned to; Corte. TNatao onlef Into oto ttMe�a'd CAII talcs, pro mmtr+p, naw ender Mto fad contract allot )t$- medlately preceding Japan's mod- anw',Naa�s `",a bolnwweow to do fo by ce^ co 'A counm "lame° ;' uator�rpan°'• cel a the o succeesfW t,hl3 ernization as well as the thousand h,nd• aid atNt to wdder„�u ca req,,, I - Nd„ree•t>a+tie plaMta. me nearing w 1t bo pretaac the psVae 0� endOfaae 48 hold at 300 G m,durino trig ascrits years before that. matter N Ila t*ban at- nigh a Pig (Labor and regular schadu{ad Meeting of cum ik Malerie0 Bond in an amount CITATION Iompt to colirret a debt and p -ep. But he was also sornethi of as aM Inlorlttanon ooWrwa wNt to onehunarodporcent �Re Contra costo at 57 IOOase (1 a the eonvaat Price. if"A ptalltuttone card«6upeMeors at et apropl( be wad fa t gVe'e. an0 Fallh ul Perto►meneo C e seenora� 90829, r� 1 rioom 107.Marti• Caso.k and academic entrepreneur,buil ing up saga aid Wins made, but ethnd9n an amof,,,e Qq,,,,t 166.210 VA bond«1e tamarta pwan I1oo. the fledgling field of Japanese stud. * ortrIpIced Mgard no of ane contract orfop sal in the Matters ) p,�rsuant to Ordfnenoee 81 u: 1jr-' les in the years after World VAr 11 r a POae"°m �, tta'e bonds m ba axeeule0'by.m ) 82-29,93-ale. respue: rbbirr00. 0 asa ft by said admitted "ly etxripeny HN WILLIAM CLYDE WA- pe did i t0 'and serving as a bridge linking his- Deed advattou thereunder, t�bcarieea tl'u,e° utaW. to of ita for todans 1n Japan with historians in "In tial provided and ter, a rated (� aM avec u(_ the g� otos of r notalaecured by Best Ra a totter, MnVOR v do la o As 8 rofesior at the Universi• lin ,pedpv{dded 4r Bald Nott, The bid fWa Is to serve as *ETleQ 1 CST 2163 Eelam p Nes otlarpe0 and see a�� 0 aide t�to 1 k9l'h gr,.b.27.1997 Oalos 48 of Michigan and latter at Yale;-he a v,a p roe 1 $a t� it ad wt>om the oanuaot Mr award- TO: i�gpTSHOrNt�9 OTHER Op pUa1.t�Hp�q( n �++edl. wo trained many of the top scholars in 10�l`l�noL t�orNONd.Nd - Mafail t Otte enter award.qe kfria itt to 8"P-"FAT11Gq�IMI�ETO TOWN OF MOfi c mooe of Japanese history now working in. t4°�''; e� Co+m�e bila°rarn,lrt8rror the 8$ �'',t�D atthh1100FRL R YY ARE HER�ev NOTIrIP °81st: INIM d Vertcnnames of Iht T oN MON qY NOVE una of ria academic programs across the coati �I ' la �.��, contract,a?I to 1„ntem any YOU ARE HEREBY NOTIRED ORR 1 i 1907,al T, 0 ,m.,n Nea al other bond reaulrtd. A- try that Hall helped make possible. a, qrrr,��t�d sea_ anal tri•JtrverNk Court a ala q�Auditorium of the Joagt,n ed0. bib Ptrsuant to Ina Stela t>I GN• (g�latte of Caitfornn t�y of M•raoa Intenino"ta 8eh00t, The no . ,• lorN• Public Conhect law "--� Coati. "'�^ad 1010 OaminO PadO MMaOe U cart a 1 : mat a Ik ee fd unu- Ce'fomle.me Plann� Com., (EI man Pub +t7li3fBT, +OflO/J7, Pecaan 3300Cnapler 3 0l yet tQ WeI ro artd InetlW. mhelon of the Town of cents it art+of Division 2 cormaa nano owe agoq�366.26 to Mor wiN tide a Public p ,e CIVB fD7 ::. r lora submfltin0 Oda t delennUfa wholhar adopt) Naga6UP F 16270 `' *;^ hew a valid controcwt _ 1x1, Hear&to cons,aer a ff,tCaa CCT 2t1 - - Z"44 erve cleearcatlon 'B" 01 o"ardanshlp or Ione torte ices Oeaaradom dna a pro- i, Publlah Ootobgf +9,.20, 21, p1e N,i1Q Iho tonuaot 1I I"ter Cart is aha Meet aptxo- clad w rateas Corrvnurt ,a- C��VPI YL SOn,1�larles MUsker Of F70rida;513- 1997. •vrewoea tar conatdaratlon of Fit w clan nor the above- Vona ordinance. 'rfno QGUtY mas manor. a de entlent seta erd, proposed ordinance would +020 t' ter, elym Kamainski of St.IAuiS, d et aid n tt deama eataoush enters for save op• marlin, Mi ' five randchildren, and two LEGAL NOTICE Tt a,o„erring e a the t tri* mfr�or 'atduld be Ment and tocacton of ruturo III i g BAN R V 1,L UNI- ted,the taoeNt may ev- t ommeteral w roless ancf sol- Tne nal j 1711 Fir,o SCH 1, Cho parental nigh Of Ittt lular telecommunication phone great- andchildren.Her husband serves right to is. O�t rein*and reoaiving Ia. aaomt r •••• A 610• pn ` panlM«Parente aM ml- Iransml Id nor. clll[lae E Kraina,died in 1987, tv open I �tlMabid or tr'tamate an sac id : any Inttwlanty d!reea ces:Private,with burial at try1tt°ppd «e� Irk a 'if• cn any bid Nod,and ro lit Tt+•s t1d minor is dgat�oad The Envlronmentai Intdei Celeron blot taha Dtetrb0.of Contra Ino sat tsmat a«the teepon- as WOW a rtMna male un- roeomrtdnya that a doman n St:.pail s Cemetery in Weirton. C to r c,nM aborta arty rsdaar and alar lha aoa or 19 eom, Ne* ttve Deal�r�don be Is- °armer aaq &W ouhabm of meterk Notemoer t.1080. eve w lth 4FIR that the a agar 3i Arr&ngements made by Ouirnet Bros, q ca°Ctort•Icor u,e,u„nan,W ansae,services rendered.Uri- on E MT(- oaroit ettteit a+hatttvee a stontti- ctiRts !i Concord F1lneral Chapel.. aY°an labor gqNn,m egulP iasa otnorwla. required bsvir °rt°C ertvrrc alp rrnem rntclnanit al wPrWnen- law,n0 adder may w� ladra% PIED that the ark, y a be enent. A copy a the Initial LA O id :•-, 1lifamorial ills:American Cas *a wilieneo hie ba to a pail to on Dw4mbar pp wvIr D a daryry y�avy T9B7 al Saa,qavy may o revlowed or H.F) M whbtt: iecKlIf" to t�i day anew the date yet 9:10 am,M Oepardttenf/0 obta s at the Plaftnft D.- to y car Society.-P.O.Box 4293,Walnut p +'Fs'c�;t: :.. far ane op•nk+9"woo. a Said loost g�ae.a artrnertt at 330 Rheam Bou• tI61n* bray Imo' Morapn.AN Interested ARWM Ta • CtEgk,CA 94596; •.: l/) , r Thal cont►acta Ina et1 tetw +02o waw putt wets. Persona are frrvlNtOd to aunt of oes1 ....J.t..,, _ .. •. .,¢•,��� .'•• o"Iettom pertonmin*walk Gal(omli 9 33.or a5 soon tanmenla to Ando by anew e h oonnectbn with Ire atoro- thereaner as the Matter may veMber 17,t89T,of txau�r at Catton si, Ruth Avis Maines Laura cordohm wo gold ta°�OCw�r;per`to bo heard. the Public i1•arno reaar 13tsa. oprod e . ,. ev�•1CL dtamlos on said week Or any YOU ARE HEREBY ADvt$Eb Na'°eOaieNe Deuaidanonn,,on f« a Steeple r l w i nera0l,nq Ikea than Ina that you are rreeq Io ep. r ages for rate a per wear.and 0 CouR at rid You are invited (o eOorWt July 20.1918—Oet..16r 1997 CALWnt°boael•sa r] Iwaeef for qev. a dna dace tata ,b0r° eortyn�nte rP wnttr,0 a oro Cleric r hou :; fpnpolidlgr erd overtrrTe u stato your Interact the t RlSth 1�OtrtB,a fOCleter in3ttrance- _• in work Of a atmller charact•r fold minor.The parent(a)end amt pl t q TowrrB dvc- a t»ulD• an location Ne mina and eaen of sham aloe on t to. lie►In sour Le aI 8gel�t for Metropolitan Life rosin-• tied b q t""h —*is pe'tormed eo wh:ate have W; dent to be few*- you rney be tad to realm p„g nfi gat a Co., died Oct. 16 in Everett. tb 'I'm rr a con In t7oas)ale CID** Dy tJudget to clue « set Ip Cf wttfnkt Ina epproprl• cafe O (M Jtd09 shall ad- 't'� u98 you @wow O On af8g rat80d at IJd .rklda ab emora tx*vaNmo We vita ane Ino.and ant per- .atm daaulb•d In erg Ira da a 39 Orhda Way. 0,,,. ,u,.mad0 •r+t{9)of thW tt*t1t t0 eeUno lit i Wash.She was 81.' ,; °�aN}aeNe 0079 -'"- py ° Orytda. 94 no Oieeeor a Inoue Rely The may Nt� a no a written c" fair Fan River,Mas&. native lived 1a1+► tF+ar►X00 Pan. ass- Ir ale store or C u+ corniest ro reprastnt°v°,�10rn1- e a Bred a Ins day November 1t.1q�7..t ttf a�or or(o itten in Seattl0'for three years and vVa3 8 nank'h Istat May wIA be 1 70 male cell 'IorrNrtltaboIS ," �or not e'p��miewaet b N a or] bw.rit�toern 8T OP•^•d. teed and n- Code. Beed rates are on file arty and'N wer0od b Ria Ra OOrrt- iotmer resident of Albany►.II t ctrito O daa� ii°.Wk� rr+e,Ino son Ramon V-M unob�earco aa« cotwtaef,ate lknlaad SChoo1 011 ct Ad- Me•ton and cent be cor+eld- and Richmond: S•:., eoeer�d of dnomn rot Ololr mintlal►alwe omeee of the OI- COun shed eppolnt to �� before a dedel0n Is C rornatderatlon et may NO > ropcoOaM cold paronL ynleyy 04 rector of F13.0S and the Ar• +Cached. For tur int.deleUc, She was also a licensed vocational vomber t t +907 rtwednp to fad parcel knomnoly and In. contact the Planning OeOart- CHLO nurse, and enjoyed knitting cro- beholdel it Way. chltecCa onwt. — — UOMNy^waives. rzvneol. M^;; .t,,,-,, ... o R,nAenjoled knitting, MOOPJA:IrwBoardofDirac- Tbl- -s - - TCI SYSTEMS' RATE AND CHANNEL INFORMATION (UNINCORPORATED CONTRA COSTA COUNTY) Ssteml Customers: Bac Rates Expanded Basic xpanced Sernce:Area. .. _ _. gates:, channels Clnels Bay Point 4,800 $15.88 .$14.31 29 26 Brentwood 10,274 $12.46 $13.86 18 20 Concord 337 $13.29 $16.65 23 24 Contra Costa (Martinez) 15,343 $13.84 $14.48 21 22 (Walnut Creek) 5,570 $13.84 $11.68 20 17 Pinole (San Pablo/ El Sobrante) 8,900 $11.69 $13.65 20 32 Crockett --- $12.30 $14.55 20 32 Rodeo --- $12.21 $14.48 20 32 Richmond 10,276 $12.66 $17.85 30 30 Walnut Crk 760 $10.70 $16.82 22 34 Total of Unincorporated Customers: 56,260 a FQ It M`' O Ch O Cl) O Tr: N �- T r TO �— C •& a� � � ova i �- M 0 ZS, ` 4� S ' ON ca C N co 3€ V) m T: y x a DJ O � 00 ILsra� ,v_ N 7P H k � O r CO ":N r N lM Ni ' (a r MIND, �l U d O �$ L - r C0 r r am CD 0 H `� O L C W 5. � �O J C _ Q Ox E cz L im i co wi rnn EA —' Q O .— ° ;a .. NO. d N '� O r t`7 L a3. N C"a{ T N N N { r "' Q U " £ f0 icIll TE .�.:. y. EE JA75 may.: CQ; N r C? N N N N C C C g C �> W' r CO co cu co X ca C C C aC C a X. OM U C) t:7 U co co � Wa ' g 14 3 ?� 4 � ✓'�`� '�- . t 5..� � � �� O fid# p N CO d C C; C Q "a: CO) '�? J d N C Q ' O L V Oi O O, Q () O C C ... .. ... it1 V d � '� Vim. E Eca o� E 5 E V �, V � IF 0 0 jr'� 0 i 0 C) � �0 � _` v v 0 .� cn X H CL cc rn C0 H z Kf CL ,MR, i�4 a Ch; r N: r$ N O O eq n: O .j t iw P-i . W AR , C M In r' r t tM r E ALO o MR IL 01, � GIN 012,111- I's > 040PI v w C dLO W r, t1y Sri r r r7 r O i; t U a a R q4 L } 4 4 W a p f 0 dv Ve sy c , ca '7 ! N O (V M EL m Q< r r r N N a; O N ' clca o iq a �ry J . v N E COo N E , p; `o � o m x �� m. `o d a L3 •- Q c: r moo; m � � Q �� a� o, � � o - W W '�' c c u; .tea, U) _ .>�.s U !ii: f'• }v. f�<. r .� � i� O V Y ��' r � I"' '. �.: r �: f �a rn T N J ` e x C xpop PIPO C � lCk A � CC CLQ MOO mill, cD W", O 00� M n SAM � VJ O `�'� -_ U O ° U WCs = O C%4 04 o fA m d x Y8"a�a� *+"w a � •:t. 01NE, 0 4 h 'O Nr �' N , tm Ol Vim; Ov, tlt H W 3 O ; M ^ ta': tst? v � a. av� 0 a CO) Patricia Burke Cable TV Administrator = . CABLE TELEVISION CONTRA COSTA COUNTY `' COMPLAINT FORM 651 Pine Street, 11th Floor Martinez, CA 94553 _ 4 (510) 335-1048 Date: Cable Operator: Service Area: Name: Tel. No. Address: 'NATt1RE OF GOMPLAiNT ❑ Rates ❑ Picture Quality ❑Outages ❑ Phones ❑ Customer Relations ❑ Billing ❑ Other White-Franchise Administrator Canary -Cable Operator Pink-Subscriber REQUEST TO SPEAR FORM l THREE 3 MINUTE LIMIT Complete this form and place it in the box near the speakers' rostrum before addressing the Board. - Name: A ftgA F . Phone: Address: C3 S �(�So /1/0 GAL- City: P�C/IS/-W7 I am speaking for myself or organization: (name of organization) CHECK ONE: I wish to speak on Agenda Item # D P 3 Date: / 'Z " 2 - 17 My comments will be: general for against I wish to speak on the subject of I do not wish to speak but leave these comments for the Board to consider: