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HomeMy WebLinkAboutMINUTES - 11051996 - D12 Q1� TO: BOARD OF SUPERVISORS Contra FROM: HARVEY E. BRAGDON • _ f Costa :.• DIRECTOR OF COMMUNITY DEVELOPMENT T J County DATE: NOVEMBER 5, 1996 SUBJECT: CONSIDER APPROVAL OF A FRANCHISE AGREEMENT WITH CROCKETT GARBAGE COMPANY AND THE COUNTY FOR THE PROVISION OF SOLID WASTE AND RECYCLING SERVICES IN THE CROCKETT, PORT COSTA AND TORMEY AREAS AND CONSIDER ASSIGNMENT OF THE FRANCHISE AGREEMENT TO CROCKETT GARBAGE SERVICE, INC., A SUBSIDIARY OF RICHMOND SANITARY SERVICE. SPECIFIC REQUEST(S) OR RECOMMENDATION(S) & BACKGROUND AND JUSTIFICATION RECOMMENDATIONS: Accept the staff report review and background regarding the development of the Franchise Agreement. Approve the Franchise Agreement between Crockett Garbage Company and the County for the collection of solid waste and recycling in the Crockett, Port Costa and Tormey areas, effective on the last date signed by the parties thereto. Authorize the Chair of the Board of Supervisors to sign the Franchise Agreement between the Crockett Garbage Company and the County. Approve the assignment of the Franchise Agreement to Crockett Garbage Service, Inc., a subsidiary of Richmond Sanitary Service subject to their agreement to provide for HHW service to the Franchise area and agreement to assume the billing and collection responsibilities for the Pacific Rim contract. CONTINUED ON ATTACHMENT: X YES SIGNATURE: 3 RECOMMENDATION OF COUNTY ADMINISTRATOR— RECOMMENDATION OF BOARD COMMITT E APPROVE OTHER SIGNATURE(S): ACTION OF BOARD ON November 5, 1996 APPROVED AS RECOMMENDED X OTHER Richard Morris, 3260 Blame Drive, Martinez, commented on the Franchise Agreement with Crockett Garbage Company and the County. All persons desiring to speak having beeri.heard, the Board APPROVED staff's recommendations set forth above,: (Agreement attached as Exhibit A),; and REQUESTED staff consider Consumer Price Index in further report to the Board. VOTE OF SUPERVISORS X UNANIMOUS(ABSENT - - - - - - I HEREBY CERTIFY THAT THIS IS A TRUE AYES: NOES: AND CORRECT COPY OF AN ACTION ABSENT: ABSTAIN: TAKEN AND ENTERED ON THE MINUTES OF THE BOARD OF SUPERVISORS ON THE DATE SHOWN. Contact: Mary Fleming (510) 335-1230 cc: Community Development Department(CDD) Attachments: Letter from CrockettNalona Sanitary District to Mary Fleming ATTESTED November 5, 1996 dated 10/30/96 PHIL BATCHELOR,CLERK OF Letter from Richmond Sanitary Service to THE BOARD OF SUPERVISORS Sup.Jeff Smith,dated 10/24/96 AND COU TY ADMINISTRATOR Letter from Crockett-Valona Sanitary District to Mary Fleming,dated 10/17/96 ✓ Letter from Crockett Garbage Company to Director,GMEDA,dated 6/3/96 BY• DEPUTY Board Order Franchise Agreement Crockett Garbage Co. & the County November 5, 1996 - Page 2 - RECOMMENDATIONS (ContM: Direct staff to establish the Interim Transitional Local Advisory Committee and to work with that Committee and the Company to review the request for modifications to the Franchise Agreement requested by the Crockett Garbage Service, Inc. and to return to the Board with a recommendation and a revised Franchise Agreement to facilitate the assignment. Direct staff to modify the franchise area maps for the Pleasant Hill Bayshore Disposal, Inc. Franchise Agreement to reflect elimination of the Port Costa and Tormey areas which were inadvertently included. FINANCIAL IMPACT No financial impact. The cost of preparing and of administering the Franchise Agreement will be paid through franchise fees collected as part of the agreement. BACKGROUND/REASONS FOR RECOMMENDATIONS: On June 3, 1996, Walter Botta of the Crockett Garbage Company wrote a letter to the County requesting that the County enter into a Franchise Agreement with the Crockett Garbage Company for the provision of solid waste and recycling services in the communities of Crockett, Port Costa and Tormey to be effective prior to the expiration of the 5 year Transitional Permit. (The transitional permit has since been extended by the Board to December 31, 1996) The company is currently providing solid waste service in all three communities but has a Franchise Agreement only in the Crockett area with the Crockett-Valona Sanitary District. Recycling in the Crockett area is done by Pacific Rim through a contract with the Crockett Garbage Company which expires on August 31, 1997. Recycling in the Port Costa area is currently being done by BFI who has agreements with individuals in the community to provide the service. Prior to July 1994 recycling services had been provided by community volunteers. Tormey currently has no recycling service. The proposal was presented to the Ad Hoc Solid Waste Committee at its meeting of June 19. Staff was directed to work with the Crockett-Valona Sanitary District to determine how best to meet the needs of the Community and provide for a smooth transition. Staff subsequently attended the July 17 Crockett-Valona Sanitary District Business Meeting where the proposed Franchise Agreement was discussed and options were considered by the Sanitary District Board members. On August 5, the President of the Sanitary District Board, Robert Dahl, sent a letter to the County indicating their willingness to enter into negotiations with the County and the Crockett Garbage Company. They did not consider any of the four options that had been presented by the County to adequately meet the needs of the community and they outlined several areas of concern that they wanted to see addressed before the County approved a Franchise Agreement. Since August 5, staff has met several times with the Crockett-Valona Sanitary District and with their Solid Waste Committee members and Manager to work out details of the agreement to the satisfaction of the Sanitary District and the Company. The Franchise Agreement presented to the Board is the result of those meetings. As a result there are several features of this Agreement that vary from previously approved Franchise Agreements. The following is a list of some of these features: s Board Order Franchise Agreement Crockett Garbage Co. & the County November 5, 1996 - Page 3 - BACKGROUND/REASONS FOR RECOMMENDATIONS (ConYd1: 1) The community wants a Transitional Local Advisory Committee that will participate for at least two years in advising the County during the transitional period. The Committee will provide this service to the County at no cost. 2) There will be a four year freeze on rates unless the County or the Community asks for implementation of a program that involves an increased cost 3) County is incorporating some features from the Crockett-Valona franchise that were of particular importance to the Community. The Franchise Agreement adopts their complaint procedure and expands on it and adopts their mandatory recycling requirements which prohibit the placement of recyclable materials in the solid waste containers, 4) It is the County intent that the recycling in Crockett and Port Costa will continue to be done by Pacific Rim and BFI and that Tormey will be provided with drop-off bins or some other suitable provision for recycling, until the contract with Pacific Rim terminates at the end of August 1997. At that time the Contractor will be required to provide for curbside service at all residential locations within the Franchise Area. 5) A franchise fee of 3% of the revenues will be paid to the County for the provision of franchise administration and AB939 implementation. The fee will not be paid on the recycling portion of the service as long as recycling is done through the existing contract with Pacific Rim. At termination of the Transitional Local Advisory Committee the franchise fee will convert to the County's then standard franchise fee. In addition, when the Franchise Agreement with Pleasant Hill Bayshore Disposal, Inc. was approved the areas of Port Costa and Tormey were inadvertently included even though the Crockett Garbage Company was currently providing service in those areas. It will be necessary to revise those maps. On October 17 a letter was submitted by the Crockett-Valona Sanitary District indicating their approval of the Draft Franchise Agreement subject to a few minor corrections and recommending that the Board of Supervisors approve the Franchise Agreement. The requested corrections are included in the Franchise Agreement before the Board. Since completion of the Franchise Agreement document the County has been made aware that Mr. Botta has developed personal and medical problems that make it impossible for him to legally operate the trucks. Upon discovery of this situation, Richmond Sanitary Service immediately agreed to provide drivers for the trucks to assure that service continues in the Crockett, Port Costa and Tormey areas. Crockett Garbage Services, Inc., a subsidiary to Richmond Sanitary Services, has requested that the Franchise Agreement be assigned to them immediately so that they may continue to provide solid waste collection services in the Crockett, Port Costa and Tormey areas. In consideration of the current difficulties being experienced by the Crockett Garbage Company staff recommends that the Assignment occur simultaneously with approval of the Franchise Agreement. Though there had not been a formal request for assignment, the Crockett-Valona Sanitary District has discussed the issue and expressed no objection. MF:rw JAGrou ps....cr110596.bo r CROCKETT GARBAGE COMPANY _ (510) 787-2456 P.O. BOX 416 CROCKETT. CA 94525 June 3,-39.96 CONT RA CSS AE �UNTy Contra Costa County JUN - 41996 G.M.E.D.A. cRo Attention: Val Alexeeff, Director ECONOM�pf E�GMUCIV A NCy 651 Pine St., N. Wing (2nd Floor) Martinez, CA 94553 Dear Mr. Alexeeff: am requesting that the Community Development Department consider reviewing the possibility of a collection franchise relationship between the Crockett Garbage Company and Contra Costa County. Pursuant to Board Order 95/601, the transitional permit issued to the Crockett-Vaiona Sanitary District, pursuant to County Ordinance Code 91-31, expires, unless extended. Furthermore on August 6, 1996, the five year period for transition of franchising from Crockett-Valona to Contra Costa County is up pursuant to Ordinance 91-31. Currently the Crockett Garbage Company, a 71 year old enterprise, collects refuse and contracts for recycling beyond the borders of the Crockett-Valona Sanitary District into Tormey and Port Costa. We also operate under County requirements pursuant to AB-939 for waste diversion and under County administered State health, safety and waste management rules. Crockett Garbage is trying to plan for collection and waste diversion services into the 21 st Century. We are considering appropriate services, recycling equipment and other matters in order to provide a cost effective and better service for our customers. In order to address this set of circumstances we would like to explore the possibility of franchising on a long term basis with County government over our entire existing service area. This will allow us to have the security of planning for the future and also making sure our customers receive the best service at the lowest cost. In order to explore these opportunities, I would appreciate your arranging discussions with my representative, Tom Powers, in order to discuss these concerns. I am currently involved with the Crockett-Valona Sanitary District for part of my service area and agenciesrtransitional permit expires 6-30-96. Therefore, timing is important in order to address these issues. .p CROCKETT GARBAGE COMPANY (510) 787-2456 P.O. BOX 416 CROCKETT, CA 94525 -2- Contra Costa County government is the only government agency which covers the balance of my service area, outside the Crockett-Valona Sanitary District. Therefore, I am compelled to ask you to review these matters with me. Please call my representative to begin discussing these matters at your earliest convenience. Mr. Powers can be reached at 1-800-403-0834. Sincerely, Walter Botta Owner& Operator Crockett Garbage Company cc: Diedra Dingle cc: Crockett-Valona Sanitary District CROCKETT—VALONA`"�5�1� A�TARY D=STR=CT 95 OCT 22 PH 12: 57 P.O.BOX TELEPHONES (510) 8792992 r^. FAX (510) 787-2459 NEM;`Ii`1TD E F T October 17, 1996 Ms. Mary Fleming Community Development Dept. 651 Pine Street Martinez, CA 94553-1213 RE: Solid Waste Franchise Dear Ms. Fleming: The Sanitary Board met last night to review the latest draft of a proposed franchise agreement between the County and Crockett Garbage Co. , dated October 14, 1996. The Board advised Mr. Tom Powers, representing the Crockett Garbage Co. , of several minor changes which it feels are needed. The Sanitary Board also voiced the opinion that the draft is very responsive to the needs of the District which were expressed in previous meetings and communications. The Sanitary Board then voted unanimously to send this letter advising the County that the Board approves of the October 14 draft subject to a few minor corrections and recommends that the Board of Supervisors approve this "Franchise Agreement with Crockett Garbage Company" . The following comments outline the Sanitary Board's desire for corrections to the draft franchise agreement: 1 . Section 23 . The Board does not support wording that the franchise fee shall be "at least 59 upon termination of the Committee". 2. Section 13. The Board asks that the Local Advisory Committee receive copies of the results of all customer surveys. 3. Exhibit A. There exists a small error in depicting the boundaries of the franchised area along Loring avenue. 4. Exhibit B. The correct rates for. 45 gallon can curbside service are $23 .40 with $3.00 recycling and $26.40 total. Members of the Sanitary Board: Jon Molthuis, Douglas Tubb, Rod Butler, Robert A. Dahl, Stephan Perkins We ask that you please forward to CVSD the meeting agenda for the Ad Hoc Solid Waste Committee at which time the draft franchise agreement will be discussed. Sincerely, k�v'r`il I Kent G. Peterson Secretary/Manager cc: Kenton L. Alm Tom Powers RICHMOND SANITARY SERVICE e 3260 BLUME DRIVE • RICHMOND, CALIFORNIA 94806 October 24, 1996 Honorable Jeff Smith, Chair BY FACSIMILE CONTRA COSTA COUNTY 510-646-1396 BOARD OF SUPERVISORS 651 pine Street Kartinez, CA 94553 Be: Richmond Sanitary Service/Crockett Garbaglk -Comoany Dear Supervisor Smith: Richmond Sanitary Service, Inc. , ("RBS") is in the final stages of negotiations with Walter Botta, owner of Crockett Garbage Company, for the acquisition of Crockett Garbage Company ("CGC") subject to approval by Contra Costa County. While RSS and CGC have discussed this possible sale in the past, recent events have caused us to accelerate our discussions and reach an agreement. RSS is prepared to take over all operations of CGC immediately upon receipt of necessary government approvals. It is the expectation of both RSS and CGC that the franchise agreement which has been approved by the Crockett Valona Sanitary District will be approved by Contra Costa County. In that event, the approval of Contra Costa County for the assignment of the franchise agreement to RSS will, of course, be required. Since RSS already serves unincorporated Contra Costa County under the terms of a franchise agreement with Contra Costa County, we assume that Contra Costa County has all of the information necessary to consider this application. _ It is our express intent to fulfill each and every obligation of CGC under the terms of the franchise agreement which is Currently before the Board, including the four year rate freeze, and to continue and expand upon the high quality of solid waste services now offered in Crockett and the surrounding communities. I will make my staff available to work with your staff to provide any additional information you may require. I am hopeful that we will be able to work out arrangements for utilization of the west County Integrated Resour a Recovery Facility by Crockett. This will increase the efficiency of the West County solid waste MAILING ADDRESS: P.O. BOX 4100, RICHMOND.CA 94804-0100 DEPARTMENTS:AREA CODE(510) ADMINI1TRATION 262.1640 • ENGINEERING 262.1660 ACCOUN71NG 262.1680 FAX 223-1591 100CV�0004G6S\135Tb0 Honorable Jeff Smith, Chair October 24, 1996 Page 2 system and benefit both Crockett and the other West County communities. As you know, an increase in the volume of waste received and processed at the n will have the effect Of spreading the fixed oosts over a larger base and thus reducing solid waste processing costs for all of West County. RSS looks forward to continuing the traditions of providing excellent solid wasts service in Crockett. Va truly yours, Richard Grancella, Presiden RICHMOND SANITARY SERVICE, INC. RG:slh cc: Members, Board of Supervisors, fax, 646-1396 Mary Fleming, Community Development Department, fax, 335-1299 Walter Botta, Crockett Garbage Company Richard Norris, Esq. 1v M00046$\135760 0ct-31-96' 08: 31A Loeta Rogers 610-787-2429 P,431 GROCK�TT—VALONA SAN=TAFFY D=S TR�GT P.O-BOX 578 1 CROCKETP, CA 94525 TELEPHONE (510) 787-2992 FAX (510) 787-2459 October 30, 1996 Ms. Mary Fleming Community Development Dept. 651 Pine Street Martinez, CA 94553-1213 RE: Solid Waste Franchise Dear Ms. Fleming: You have requested our comment on a request for assignment of the solid waste collection franchise to Richmond Sanitary Service. Although the Sanitary Board has not yet considered this matter and has not received any written request or draft language, I am not aware of any Board opposition in principle to an assignment of the franchise to Richmond sanitary Service. The next meeting of the Sanitary Board will be on November 20, at which time the Board may consider such matters. Sincerely," ' Robert A. Dahl President of the Board cc: Kenton L. Alm Tom Powers isbWO oe ew wntear -VOWdt J=nbltbUU, DOMPy A*b, Boa mutm, IabQt�_ o.ni. dlaphm ttw. CROCKETT—VALONA`"'�5����TARY D=STRICT 95 OCT 22 PM 12: 57 P.O.BOX TELEPHONE(51100) 8792992 r• • FAX (510) 787-2459 D!VEI.Cr`IZENT'DEPT October 17, 1996 Ms. Mary Fleming Community Development Dept. 651 Pine Street Martinez, CA 94553-1213 RE: Solid Waste Franchise Dear Ms. Fleming: The Sanitary Board met last night to review the latest draft of a proposed franchise .agreement between the County and Crockett Garbage Co. , dated October 14, 1996. The Board advised Mr. Tom Powers, representing the Crockett Garbage Co. , of several minor changes which it feels are needed. The Sanitary Board also voiced the opinion that the draft is very responsive to the needs of the District which were expressed in previous meetings and communications. The Sanitary Board then voted unanimously to send this letter advising the County that the Board approves of the October 14 draft subject to a few minor corrections and recommends that the Board of Supervisors approve this "Franchise Agreement with Crockett Garbage Company" . The following comments outline the Sanitary Board's desire for corrections to the draft franchise agreement: 1 . Section 23. The Board does not support wording that the franchise fee shall be "at least 59 upon termination of the Committee". 2. Section 13. The Board asks that the Local Advisory Committee receive copies of the results of all customer surveys. 3. Exhibit A. There exists a small error in depicting the boundaries of the franchised area along Loring avenue. 4. Exhibit B. The correct rates for 45 gallon can curbside service are $23.40 with $3.00 recycling and $26.40 total. /embers of the Sanitary board: Jon wolthuis, Douglas Tubb, Rod Butler, Robert A. Debl, ete*en Perkins We ask that you please forward to CVSD the meeting agenda for the Ad Hoc Solid Waste Committee at which time the draft franchise agreement will be discussed. Sincerely, Kent G. Peterson Secretary/Manager cc: Kenton L. Alm Tom Powers i . - CAC/CMM" /3ARRA0Z SURVICE, INC. 3=64 8laaee Drive Alehmendt CA "S" 4 'reiephoml (91*) 2624640 Octdber 30, 1996 The Honorable Jeff Smith, Chair CONTRA COSTA COUNTY BOARD of SUPERVISORS 551 Pine Street Kartines, CA 94553 Re: Assignment of Crockett Garbage Company Franchise to Croc ett Garbage.-Bervi -e. Inc, Dear Supervisor Smith: As you know, Richmond Sanitary service's {RSS} affiliate, Crockett Garbage Service, Inc, , has requested the approval of the Hoard of Supervisors for the transfer of the Franchise Agreement with Crockett Garbage Company. RSS stepped in to help out my friend Wally Botta and the Crockett community when Wally was unable to continue to perform the day to day operations of Crockett Garbage Company. We have successfully managed to perform all of the services that the Crockett, port Costa and Torms communities expects from Crockett Garbage Company and we are extremaly proud that we have done so on very short notice with no customer complaints. Once RSS b"an to help Wally out, we completed negotiation of a sale of Crockett Garbage Company. The transfer is subject to the Board of Supervisors' approval of the Pr,anchiss Agreement with Crockett Garbage Company and the board's approval of the txansfer of the franchise to Crockett Garbage Service, Inc. (the RSS affiliate) . We have worked with your staff to prepare an assignment document which will be before the Board on November 5 for action immediately following consideration of the Franchise Agreement. Your staff has made it extremely clear that the approval of the leadership of the Crockett Valona Sanitary District is an important consideration in whether or not the County abould approve the transfer of the Franchise agreement. t could not agree mora. RSS and its affiliated companies are, first and foremost, local companies. we have accepted all of the suggestions of your staff regarding the assignment documentation and we ars prepared to work closely with your staff and the �ooeuraoo4oesii�s< ' The Honorable Jef! Smith, Chair October 30, 1996 k Page 2 Crockett, Peart Costa and Torm* communities to complete the transition which has largely been accomplished already. I have personally called the live members of the Crockett V41ona Sanitary District to discuss the pending transfer of the Franchise Agreement to Crockett Garbage Service, Inc. I spoke with Rod Sutler, Tony Dahl, Steve Ferkinso Douq Tubb, and John 'Malthus and ouch member of the District Board was agreeable to the tra sfer of the Franchise Agreement to the ASS affiliate, Crockett Garbage Service, Inc. I explained in my tolephone conversations that we would honor the terms of the Franchise Agrasnont and work directly with the Crockett, Port Costa and Torso communities to continue and improve solid waste services in the area. I sincerely request that the Board of Supervisors consents to the transfer of the Franchise Agreement. My partners and I look forward to serving the Crockett, Part Costa and Torso areas for many years to come. Very truly yo urs, Richard Granzella, President CROCKETT GARBAGE SERVICE, INC. RG:slh vpocuaoaaeoea�ti3se� - 009 P02 OCT 31 1% 17:35 CROCKETT GARBAGE COMPANY WO)797-2456 P.O. BOX 416 CROCKETf.CA 94525 October 30, 1996 The Honorable Jeff Smith, Chair CONTRA COSTA COUNTY BOARD OF SUPERVISORS 651 Pine Street Martinez, CA 94553 Re: Crockett Garbage Company Dear Supervisor Smith: I hereby request that the Board of Supervisors approve the Franchise Agreement With Crockett Garbage Company and that the Board of Supervisors consent to the transfer of the franchise to Crockett Garbage Service, Inc. , in accordance with the Agreement for Assignment and Assumption of Franchise Agreement Between Crockett Garbage Company and Contra Costa County. I also wish to extend my personal thanks to your staff for their hard work under difficult circumstances which allows us to bring this matter to a prompt conclusion. The customers of Crockett Garbage Company will be well served by the Franchise Agreement and the Assignment. Thank you for your consideration of my request. Very truly yours, Walter Botta, Proprietor CROCKETT GARBAGE COMPANY \DOC\R0004063\1359D3 Your Company Name - (816) 555-2121 - Created: Friday, November 081, 27199695 12:05 PM - Pagel of 1 ----------------------------------------------------------------------------------------- Consider with D. 12 11 -05- 96 Steven E. Nordin 155 Duperu Drive Crockett, CA 94525 November 1, 1996 RECEIVEL Clerk of the Board of Supervisors — 1 651 Pine Street, Room 106 NOV 1 1996 Martinez, CA 94553 CLERK BOARD OF SUPERVISORS CONTRA COSTA CO. Dear Board of Supervisors: Last evening. Dan Noyes of Channel's 7 I-Team ran a feature on Wally Botta, owner of the Crockett Garbage Company. He began the segment indicating that a complaint by a caller had alerted them to «'ally's negative behavior. This 63 year-old man has graciously served the Crockett area for over 30 years, working six and seven days per week. in a job that most consider thankless. There was never a mention in Channel 7's character assassination of the many positive aspects of NNVally. For example: aiding needy families financially. providing free ' garbage service to some special case families, delivering unwanted clothing to Crockett families with small children. I could go on and on. I have been a close personal friend for 25 plus years and find this action, with eight weeks left until he retires, unspeakable. I strongly urge the Board of Supervisors to vote in favor of the sale of the Crockett Garbage Company to Richmond Sanitary District. Wally deserves to be compensated for his years of service, not cast aside. Sincerely; Steven E. Nordin FR6M JSUSD-MAINTENANCE DEPT. PHONE NO. : 5107872860 Nov. 01 1996 01:40PM P1 RECEIVED November 1, 1995 NOV I 1996 CLERK BOARD OF SUPERVISORS CONTRA COSTA CO. TO WHOM IT 1AY CONCERN: ; Last night we watched the Channel Seven view on the Crockett Garbage Company. It was very disturbing to see this slanted view of Walter Botta. Walter Botta, in our opinion, deserves some credit for his service to Crockett. After thirty years of serving this Community well, he should be able to reap the benefits of his hard work by the Board of Supervisors granting him the twenty year County franchise. Respectfully yours, Mr. and Mrs. Ken Tacconi 50 Standish Court Crockett, Ca 94525 NOV-01-96 SAT 15 : 1853484 55736 510 787 1232 P. 01 RECEIVED NOV W 148 lie Z Y e• Ro a d CLERK BOARD OF SUPERVISORS C,r-o c k e t t , CA 94525 1 CONTRA COSTA CO. (510) 787--3.x 9.2 November 1 , 1996 Clerk of the Board of supervisors 651 pine St. , 1st Floor Martinez , CA 94553 Dear Gentleperaon: Recently Wally Botta, owner-operator of the Crockett Garbage Company, has come under criticism from XGO-TV. ( In my opinion the "piece" they did is grossly unfair and represents the bottom of biased journalism. ) Wally has not been charged or arrested for anything. Despite the innuendos made by the TV people, most people in Crockett like and respect him. When the Board of Supervisors consider the franchise held by Crockett Garbage I am confident they will , in their , deliberations , recognize the many positive aspects of Wally's services to the homes of Crockett . Being a homeowner and resident and voter in town, I have an opportunity to evaluate the garbage service on a weekly basis . It is always picked up on the scheduled day at the rate agreed. Whenever I have had a special need, Wally has always been generous with his time and service. As a volunteer at the Crockett Museum, Wally frequently picks up our trash and garbage at no cost to the museum. In any action the Board may consider concerning Crockett Garbage I am confident that they will decide on the merits and not be influenced by unsupported innuendo broadcast for an unknown reason. Most people in Crockett are very happy with Crockett Garbage. Please make this letter available to all supervisors . very Truly Yours , Zit 148 Welle Rd. Crockett , CA 94525 FROM JSUSD-MAINTENANCE DEPT. PHONE NO. 5107672860 Nov. 01 1996 06:51AM Pi Novemb'er- 1996 Withgreat sorrow I watched the Channel Seven slanted view about the Crockett Garbage Company. Walter Botta deserves some credit for his service to Crockett . After thirty years of serving the Community well, he should be able to reap the benefits of his hard work1by the Board of Supervisors granting him the twenty year county franchise . Respectfully, Genevieve Marzi � 92 Welle Rd. Crockett, Ca. 94525 CROCKETT GARBAGE COMPANY •� (510) 757-2456 P.O. BOX 416 CROCKETT, CA 94525 October 26, 1996 Dear Customer: Recently, KGO-Channel 7 News has made me a subject of a news story that will probably begin being aired next Tuesday, It does not show me in a very favorable k, light. I art disappointed in myself and am embarrassed that I have allowed my health to become a personal problem and that I tet my California Driver's License lapse, even though my driver safety record is excellent. Rather than make excuses 1 must accept responsibility for my all-to-human mistakes. 1 owe each of you and the entire community an apology for my behavior. I am facing up to my errors and i am taking immediate action to correct them. I have entered into an agreement with Richmond Sanitary, another independent refuse service, to address the immediate issue for interim service to Crockett. I will no 12ME be "ving thcollection truck_ Instead, I will be spending my time insuring that the personal service, which I have provided to Crockett for more than 30 years, will continue. I also have been working with the Crockett-Valona Sanitary District and the County to secure a new franchise that will assure professional low-cost service to Crockett for the future. The new franchise will freeze collection rates at the current level for 4 years and it will expand community service in Crockett, Port Costa and Tormey. With this and a permanent assignment of the franchise to Richard Granzeila and Richmond Sanitary I will be retiring, as well as addressing health and family issues, which I now painfully understand, i have neglected for too long. Serving the town of Crockett and its surrounding communities means everything to me. I sincerely apologize to you for any embarrassment I have caused to Crockett and its citizens. I offer my sincerest apologies. Respectfully submitted, Wally Botta, Owner Crockett Garbage Company �ri.a tn. acs cam/ /:7 ELISSA D. PEDDY 58 TOST COURT, CROCKETT, CA 94525 October 28, 1996 Mr, Wally Botta Crockett Garbage Company P_O. Box 416 Crockett, CA 94525 Dear Mr. Bolla, We received your fetter regarding the KGO-Channel 7 News story, and I would Uc to express my sympathy. I don't know who called the TV Station to encourage such a story, but if I had the opportunity I'd give him or her a piece of my mind. if you have trouble with "health and family issues", I would never held that against you. Of course you're human, but the real point is that it's none of my business. As customers we have no right to investigate or speculate on your personal life; all we should concern ourselves with is the level of service we've received. Driving the truck without a license is illegal, but that's not the customers' problem so the customer should stay out of it. It was obviously an ill-tempered busy body without much of a life who took the time to alert the media to your personal affairs. I'm really tired of people like that. I've lived in many communities with garbage services, and yours was by far the best. You were always very cooperative and friendly, and your service always goes beyond the call of duty. I will very much miss your services, and I'm sure that your replacement will not live up to the standard you set. Mr. Hotta, you absolutely do not owe me or this community an apology. We paid you to pick up our garbage, and you did. In fact, many times you and your crew went out of your way to pick up my garbage when I forgot to set it out, and you took more trash than could tit in my can even though I didn't pay you extra. That is the nicest, friendliest service I've ever experienced, and I will miss it. You don't owe us an apology; we owe you gratitude_ Anything else which may be going on in your life is totally irrelevant to this community, even if some jerks can't see that. I wish you the best of luck in your future endeavors, and I hope you know that not everyone in Crockett is as small-minded, self- righteous and interfering as the people who caused you to write such an apologetic fetter. Thank u, and Best of Wishes. WAUFAWRM MR SMPINK Nor, Dear Neighbor: By noir' you may have heard about they recent troubles of Wally gotta, owner of our local croake:tt Garbage Company. He has had the courage and strength of character to publicly acknowledge a personal health problem and a lapse of judgment in allowing his California Driver's License to expire. He has issued a public apology to our community and has entered into an interim agreement with a reputable disposal company to insure continue uninterrupted, reliable service. We all snakes mistakes and most of us have a friend or even a family member who has a similar problem. But we don't believe in kicking a neighbor when he's down. There: are those who for their or*n selfish purposes, may try and use Wally's troubles in an attempt to take over the garbage collection franchises in Crockett. Wally and his family have loyally served our community for more than 7o years. They have put everything into building a small, local business. They aren't a big, impersonal multinational corporation. In the last several years Crockett has experience what happens when a corporation is too big to care about its neighborel Wally wants to retire and devote himself to re»otving+' his personal health problem and family issues. if his franchise is unfairly taken away because of personal mistakes he and his family would face financial ruin. Let's show Wally and his family that we; appreciate his decades of dedicated service. Let's not be a town wwrithout pity and cast the first stonel Please ca.lL write or fax the Contra Costa Board of Supervisors and the Crockett-Valona 'Sanitary District in support of Wally gotta's franchise being continued» Supervisor Jeff Smith Clerk of the Berard of Supervisors Crockett Valona Sanitary District 651 Pine St.,Room 109-A 551 Fide St., 1 st Floor P.O. Box 578 ivrtinez,CA 94553 Martinez, CA 94553 Crockett,CA 94525 (510)646.2080 (510) 335-1900 (510) 787-2992 (5101646-1396 FAX (510)335-1913 FAX Salle spoon Wade Nielsen Mike Demello Anthony Machado z7mac.. Steven Nordin T}totnWf Cortez )aokie F'�al=ncr 1. W y C►cTornasi ----------- 'Oop ----------- ------------- NOV -'4' 1996 CLERK BOARD Or SUPERVISORS CONTRA COSTA CO. i �s I Il J I I A / 7 r � r i � - � - - -- -o- -�- -�- -- - - -- - - - . U RECEIVEDt. CLERK BOARD OF SUPERVISORS' - �- CONTRA COSTA CO. D, 1 z CEIVt1 `. . RE 5- _.. .. -. NOV Q - CLERK BpARDO _ . CONTRA Co -A CO ISORS . � Ile Ao - s s November 3, 1996 Clerk of the Board of Supervisors 651 Pine St., First Floor Martinez, CA 94553 Dear Sir: I have been employed at John Swett High School for 38 years, serving as principal for the past sixteen years. Wally Botta has been our garbage collector for that entire time, and I feel compelled to write to you on his behalf. He has driven onto our campus every day to pick up trash, negotiating a narrow driveway which has a 90°turn, a turn which has claimed its share of scrapes and dented fenders. Mr. Botta has never so much as nudged either the building or the wall, in all these years. He has also entered our campus on the other side to pick up and replace large dumpsters, again without mishap. We have students on our campus from 6:30 a.m. until after 6:00 p.m. every school day. We have never had a complaint from students or staff about unsafe driving, or discourteous behavior from Mr. Botta. At John Swett, we teach students that they must be accountable for their actions, but we also give students an opportunity to have a second chance. I certainly do not condone Mr. Botta's driving without a license, and I regret his drinking problems. Still, this situation should be somewhat mitigated by his many years of satisfactory service. Please do not punish Mr. Botta by nullifying his years of good service, and leaving him with nothing. Very truly yours, Lynne Palmer Principal • • • yrs-r��r +�� s�� i,�iii'ii � i► i'�► i► i +� r z RECEIVED NOV -4 W CLERK BOARD OF SUPERVISORS --_-_ --- -- --CONTRA COSTA CO. - a Nov 1 , 1996 Clerk of the Board of Supervisors 651 Fine St, 1st Floor Martinez, CA 94553 This is in reference to Mr. Wally Botta and the Crockett garbage franchise. Our experience with the Crockett Garbage Company since 1984 has been very positive. Our garbage has been picked up every scheduled day without exception. We urge you to continue the arrangement with Mr Botta, and allow this exceptionaly reliable service to continue. We believe Mr Bottas' personal problems can be resolved by Mr Botta, without the Board of Supervisors taking punitive action. Sincerely Jack and Virginia Nelson Ken and Gayle Carleton 380 Duperu Drive 377 Duperu Drive Crockett CA Crockett. CA %"LA RECEIVED NOV {996 CLERK BOARD OF SUPERVISORS CONTRA COSTA CO. • RECEIVED NOV v 4 19% CLERK BOARD OF SUPERVISORS CONTRA COSTA CO. Consider with D.12 1115196 18 Standish Court Crockett, CA 94525 November 1, 1996 Clerk of the Board of Supervisors 651 Fine Street, Room 106 MARTINEZ, CA 94553 As- long time residents.of Crockett, we wish to go on record in support of Wally Botta's franchise being continued. A G&LO LUCHINI CA0 VIRGF. D. LUCHINI CRROCMM" GA RACZ SERVICE, INC. 3260 SIUMe Drive Ytishme red, SCA 040" 'rWephotses (3ie) 2+i2'i64o October 30, 1996 The Honorable Jeff with, Chair CONTRA COSTA COUNTY HOARD of SUPERVISORS 651 Pine Street Kartinez, CA 94553 Re: assignment of Crockett Garbage Company rranchiss to Croc ett Garbage new . ;nc. Dear Supervisor Smith., As you know, Richmond Sanitary Service's (RSS) affiliate, Crockett Garbage Service, Inc. , has requested the approval of the board of Supervisors for the transfer of the Franchise Agreement with Crockett Garbage Company. RSS stepped in to help out my friend Wally Eiotta and the Crockett community when Wally was unable to continue to perform the day to day operations of crockett Garbage Company. We have successfully managed to perform all of the services that the Crockett, Port Costa and Torme communities expects from Crockett Garbage Company and we are extremely proud that we have done so on very short notice with no customer complaints. once RSS began to help Wally out, we completed negotiation of a gale of Crockett Garbage company. The transfer is subject to the Board of Supervisors` approval of the Franchise Agreement with Crockett Qarbaege Company and the board's approval of the transfer of the franchise to Crockett Garbage service, Inc. (the RSS affiliate) . Re have worked w1th your staff to prepare .an assignment document which will be before the Board on November 5 for action immediately following consideration of the Franchise Agreement. Your staff has made it extremely clear that the approval of the leadership of the Crockett valona Sanitary District is an important consideration in whether or not the County should approve the transfer of the Franchise Agreement. i could not agree store. RSS and its affiliated companies are, first and foretnoeat, local companies. We have accepted 411 of the suggestions of your staff regardinq the assignment dacument$tion and ve are prepared to work closely with your staff and the �ooeua�oes>>m �c ' The Honorable Jeff Smith, Chair October 10, 1996 Pagel 2 Crockett, port Costa and TCWX* comtauniti4a to complete the transition which has largely been accomplished already. I have personally called the five members of the Crockett Vailona Sanitary District to discuss the ponding transfer of the Franchise Agreement to Crockett Garbage Service, Inc. I spoke with Rod Butler, Tony Dahl, Steve Perkins, Doug Tubb, and John Walthus and each member of the District Board was agreeable to the transfer of the Franchise Agreement to the RSS affiliate, Crockett Garbage Service, Inc. I explained in my telophcne conversations that we would honor the terms of the Franchise Agreement and work directly with the Crockett, port Costa and Torus communities to continue and improve solid waste services in the area. I sincerely reVest that the Board of supervisors consents to the transfer of the Franchise Agreement. My partners and I look forward to serving the Crockett, Part Costa and Torme areas for many years to come. Very truly y'&Z4*1� , Richard Granaella, President CROCRETT GARBAGE SERVICE, INC. RG«clh tiDocuaao�o6a�ti3sesc TJ ? RICHMOND SANITARY SERVICE 3260 BLUME DRIVE • RICHMOND, CALIFORNIA 94806 October 24, 1996 Honorable Jeff Smith, Chair BY FACSIMILE CONTRA COSTA COUNTY 510-646-1396 BOARD OF SUPERVISORS 651 Pine Street Martinez, CA 94553 Re R4 C}1'?r`7?d G`?„;t ary :3a.Y k?aCTE' f'o?T1�J?I1'yJ Dear Supervisor-' Smith: Richmond Sanitary Service, Inc. , ("RSS") is in the final stages of negotiations with Walter Botta, owner of Crockett Garbage Company, for the acquisition of Crockett Garbage Company ("CGC") subject to approval by Contra Costa County. While RSS and CGC have discussed this possible sale in the past, recent events. have caused us to- accelerate our discussions- and reach an agreement. RSS- :is.:•.prepared to , take 'over all operations of-CGC° immediately upon: receipt of necessary, government approvals. It is the expectation of both RSS and CGC that the franchise agreement which has been approved by the Crockett Valona Sanitary District will be approved by Contra Costa County. _ In that event, the approval of Contra Costa County for the assignment of the franchise agreement to RSS will, of course, be required. Since RSS already serves unincorporated Contra Costa County under the terms of a franchise agreement with Contra Costa County, we assume that Contra Costa County has all of the information necessary to consider this application. It is our express intent to fulfill each and every obligation of CGC under the terms of the franchise agreement which is currently before the Board, including the four year rate freeze, and to continue and expand upon the high quality of solid waste services now offered in Crockett and the surrounding communities. I will make my staff available to work with your staff to provide any additional information you may require. I am hopeful that we will be able to work out arrangements ' for utilization of the West County Integrated Resource Recovery Facility by Crockett. This will :increase the efficiency of the West County solid waste MAILING ADDRESS:.P.O. BOX 4100, RICHMOND, CA 94804-0100 DEPARTMENTS: AREA CODE (510) ADMINISTRATION 262-1640 • ENGINEERING 262-1660 ACCOUNTING 262-1680 FAX 223-1591 \DOC\R0004065\135760 Honorable Jeff Smith, Chair October 24, 1996 Page 2 system and benefit both Crockett and the other West County communities. As you know, an increase in the volume of waste received and processed at the IRRF will have the effect of spreading the fixed costs over a larger base and thus reducing solid waste processing costs for all of West County. RSS looks forward to continuing the traditions of providing excellent solid waste service in Crockett. Ver truly yours, Richard Granzella, Presiden RICHMOND SANITARY SERVICE, INC. RG:slh cc: Members, Board of Supervisors, fax, 646-1396 Mary Fleming, Community Development Department, fax, 335-1299 Walter Botta, Crockett Garbage Company Richard Norris, Esq. \DOC\R0004065\135760 � �►wr AGREEMENT FOR ASSIGNMENT AND ASSUMPTION OF FRANCHISE AGREEMENT BETWEEN CONTRA COSTA COUNTY AND CROCKETT GARBAGE COMPANY Come now Walter Botta, individually and doing business as Crockett Garbage Company, a sole proprietorship (hereinafter referred to as "Crockett Garbage Company") , Crockett Garbage Service, Inc. , a California corporation, and Contra Costa County, a political subdivision of the State of California, and agree as follows: 1. On this date the Board of Supervisors of Contra Costa County approved the Franchise Agreement With Crockett Garbage Company (hereinafter referred to as the "Franchise Agreement") and Contra Costa County and Crockett Garbage Company entered into the Franchise Agreement. A true and correct copy of the Franchise Agreement With Crockett Garbage Company is attached hereto as Exhibit A. 2 . On this date the Board of Supervisors of Contra Costa County considered the application of Crockett Garbage Company to allow the assignment of the Franchise Agreement to Crockett Garbage Service, Inc. , a corporation which is an affiliate of Richmond Sanitary Service, Inc. , and is owned by the persons and in the proportions set forth on Exhibit B to this Agreement. 3 . Contra Costa County is a party to a separate franchise agreement with Richmond Sanitary Service, Inc. , an affiliated company of Crockett Garbage Service, Inc. , and Contra Costa County has knowledge of the skill, financial ability and costumer service offered by Richmond Sanitary Service under the terms of its franchise agreement with Contra Costa County. Upon due consideration, the Board of Supervisors of Contra Costa County approves the assignment from Crockett Garbage Company of the Franchise Agreement to Crockett Garbage Service, Inc. , and the assumption of the Franchise Agreement by Crockett Garbage Service, Inc. , subject to the terms and conditions set forth in this Agreement. 4. Crockett Garbage Company hereby assigns all of its rights and obligations under the Franchise Agreement to Crockett Garbage Service, Inc. , and Crockett Garbage Service, Inc. , hereby assumes all of the rights and obligations of Crockett Garbage Company under the terms of the Franchise Agreement. 5. Crockett Garbage Service, Inc. , shall and does hereby, promise to perform all of the obligations of the Contractor set forth in the Franchise Agreement arising from and after the execution of this Agreement. Crockett Garbage Service, Inc. , is solely and exclusively responsible for the performance of the Franchise Agreement from the date of the execution of this Agreement forward. \DOC\R0004065\135843 1 -*. ~� 6. Crockett Garbage Company shall have no liability under the Franchise Agreement for or relating to the performance of Crockett Garbage Service, Inc. , however nothing in this Agreement relieves Crockett Garbage Companytof any obligations which may have : arisen during the course of its performance under any prior franchise agreements with the Crockett Valona Sanitary District nor does anything in this Agreement or the Franchise Agreement subject Crockett Garbage Service, Inc. , to all or any of the heretofore incurred liabilities of Crockett Garbage Company, if any. 7. This assignment is in accordance with the provisions of Section 30 of the Franchise Agreement. 8. Crockett Garbage Service, Inc. , warrants that it is owned in the same shares by the same share holders as Richmond Sanitary Service, Inc. 9 . Crockett Garbage Service, Inc. , has entered into an agreement with its affiliated entity, Richmond Sanitary Service, .Inc. , to provide such logistical support as may be necessary for Crockett Garbage Service, Inc. , to meet all of the performance requirements of the Franchise Agreement. However, Crockett Garbage Service, Inc. , is solely responsible for performing all of the conditions, requirements and obligations of the . Franchise Agreement. 10. Section 32 of the Franchise Agreement is amended to delete the address of Contractor therein inserted and to insert in its place: Crockett Garbage Service, Inc. Attention: Richard Granzella, President 3260 Blume Drive Richmond, California 94806 11. Crockett Garbage Service, Inc. , has expressed its intention to seek minor modifications to the Franchise Agreement which would not have a material impact on service or rates under the terms of the Franchise Agreement. The modifications include, but are not necessarily limited to: a. Commitment of entire waste stream from the area identified on Exhibit A to be collected and delivered to the West Contra Costa Integrated Resource Recovery Facility under the terms of the agreement between Contra Costa County and the West Contra Costa Integrated Waste Management Authority and the franchise agreement between Contra Costa County and Richmond Sanitary Service. b. Subject to/ the rate freeze provided in the Franchise Agreement, adoption of a rate setting mechanism consistent with the existing agreements between Richmond Sanitary Service, Inc. , and Contra Costa County. \DOC\R0004065\135843 2 C. Allowance for the imposition of late charges for delinquent accounts. d. Consolidation of Contra Costa County franchise agreements for Crockett Garbage Service, Inc. , and Richmond Sanitary Service, Inc. , with continuing recognition of the agreed residential service and rate freeze of the Franchise Agreement. Such consolidation would include the merger of Crockett Garbage Service, Inc. , into Richmond Sanitary Service, Inc. Crockett Garbage Service, Inc. , would preferred to have negotiated the aforesaid modifications to the Franchise Agreement prior to the assignment contemplated hereby, but in light of the urgency of the assignment of the Franchise Agreement, and the necessity under the Franchise Agreement that the modifications be considered by the Local Advisory Committee, Crockett Garbage Service, Inc. , and Contra Costa County agree to consider the modification of the Franchise Agreement as set forth hereinabove in good faith, after first giving the Local Advisory Committee an opportunity to consider and comment upon said modifications. Nothing in this Agreement obligates, or shall be construed to obligate, Contra Costa County to agree to any of the said requested modifications. 12 . This Agreement is the sole and only agreement among all of the parties hereto regarding the assignment and assumption of the Franchise Agreement. This Agreement supersedes any other agreements and may only be amended by an instrument in writing executed by all of the parties. 13 . Following the execution of this Agreement, Crockett Garbage Service, Inc. , and Contra Costa County shall enter into an amended agreement substantially similar to the Agreement between Crockett Garbage Company and Contra Costa County to replace this Agreement and the Franchise Agreement. COUNTY O C NT C ST CHAIR, B A SUPERVISORS Date ATTEST, Phil Batchelor, Clerk of the Board 7� and ty mini t ator ReQ _ ende -^ val�c-t/1 Form Approved By: � D��uty WALTER BOTTA, IVIDUALLY, AND Date DB O ET BAGE COM ANY CR K TT GARBAGE S VICE, INC. Date RICHARD GRANZELLA, PRESIDENT \DOC\R0004065\135843 3 EXHIBIT A FRANCHISE AGREEMENT BETWEEN CROCKETT GARBAGE COMPANY AND CONTRA COSTA COUNTY \DOC\R0004065\135843 FRANCHISE AGREEMENT WITH CROCKETT GARBAGE COMPANY CONTRA COSTA COUNTY October 22, 1996 TABLE OF CONTENTS 1. EFFECTIVE DATE, PARTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. DEFINITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 a. Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 b. Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 C. Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 d. Commercial Solid Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 e. Contractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 f. County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 g. Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I . . . . . . . . . . . . . . . . . 1 h. Designated Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 i. Franchise Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 j. Hazardous Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 k. Industrial Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 I. Infectious Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 M. Recycle or Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 n. Residential Solid Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 o. Septage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 P. Solid Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 q. Waste Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3. TERM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4. INTENT TO REGULATE ALL RECYCLING AND RESIDENTIAL AND SOLID WASTE COLLECTION, REMOVAL AND/OR DISPOSAL . . . . . . . . . . . . . . . . 3 5. EXCLUSIVE PRIVILEGE AND DUTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6. EXCEPTIONS TO EXCLUSIVE PRIVILEGE . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 7. CONTRACTOR'S DUTY TO MAINTAIN RECORDS; COUNTY'S RIGHT TO EXAMINE RECORDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . 5 8. RATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 9. RATE APPLICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 10. OPERATION BY CONTRACTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 11. LIMITATION ON TIME AND MANNER OF COLLECTION . . . . . . . . . . . . . . . . 8 October 22 , 1996 i 12. CUSTOMER SATISFACTION, AB 939 AND EFFICIENCIES IN OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 13. CUSTOMER SERVICE STANDARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 14. LOCAL ADVISORY COMMITTEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 A. 1. Utilize County Rate Setting Methodology . . . . . . . . . . . . . . . . 11 2. Utilize Diversion Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3. Method of Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 B. AB 939 Implementation and Tracking . . . . . . ... . . . . . . . . . . . . . . . . . 12 1. Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2. Program Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 15. CUSTOMER COMPLAINTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 16. BILLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 17. RECYCLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 18. FREE SERVICE FOR COUNTY AND COMMUNITY . . . . . . . . . . . . . . . . . . 16 19. FRANCHISE AREA-WIDE COLLECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 20. PARTICIPATION IN COMMUNITY CLEAN-UP PROJECTS . . . . . . . . . . . . . . 17 21. DISPOSAL AND WASTE STREAM CONTROL 17 22. MISCELLANEOUS OBLIGATIONS OF CONTRACTOR . . . . . . . . . . . . . . . . . 17 23. ADMINISTRATIVE SERVICES AND FRANCHISE FEES . . . . . . . . . . . . . . . . 18 24. HAZARDOUS WASTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 25. PRELIMINARY DISPUTE RESOLUTION 18 26. FAITHFUL PERFORMANCE BOND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 27. INSURANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . 19 28. INDEMNIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 a. Complete Indemnification of County . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 b. Defense of Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 October 22, 1996 li 29. ATTORNEY'S FEES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 30. ASSIGNABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 31. INVOLUNTARY ASSIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 32. NOTICE PROVISIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 33. ANNEXATION AND CHANGE OF FRANCHISE AREA BOUNDARIES . . . . . 22 34. AFFILIATED ENTITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 35. BREACH AND TERMINATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 36. EMERGENCY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 37. COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS . . . . . . . . . . . . 25 38. AMENDMENT OR MODIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 39. POLICE POWERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 40. CONTEST OF AGREEMENTS TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 41. SEVERABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 42. WAIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 43. SURVIVAL OF OBLIGATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 44. NEW AGREEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 45. ENTIRE AGREEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 46. OPERATIVE DATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Exhibit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Exhibit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . : . . . . B-1 Exhibit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Exhibit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 Exhibit . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 October 22, 1996 III FRANCHISE AGREEMENT WITH CROCKETT GARBAGE COMPANY - 1. EFFECTIVE DATE, PARTIES. This Agreement is binding between the County and the below named Contractor and is effective on the date last signed by the parties hereto. 2. DEFINITIONS. As used herein, the following terms shall have the meanings set forth below: a: Agreement. Agreement means this Agreement by and between the County and Contractor for the collection, removal and disposal of solid waste and the recycling of material. b. Act. Act means the California Integrated Waste Management Act of 1989 (Public Res. Code, § 40000 et seq.) and all rules and regulations adopted under any of those sections, as such sections, rules and regulations may be amended from time to time in the future. C. Board. Board means the Board of Supervisors for the County of Contra Costa. d. Commercial Solid Waste. Commercial Solid Waste means Solid Waste routinely originating from stores, business offices and other commercial and light industrial sources excluding residences and any wastes from heavy industry (i.e., ,industry that manufactures or processes petroleum, lumber, steel, chemicals, explosives, fertilizers, gas, rubber, cement, sugar and other such products [see section 84-60.402 of the Contra Costa County Ordinance Code.]). e. Contractor. Contractor means Walter Botta, individually and doing business as Crockett Garbage Company. It is the entity which has been granted an exclusive franchise pursuant to the terms and conditions set forth herein. Walter Botta is 100% owner of the Crockett Garbage Company, the operation that is providing waste collection and recycling services to the Crockett franchise area up to the effective date of this Agreement, based on a contract with the Crockett-Valona Sanitary District. f. County. County means the County of Contra Costa. g. Customers. Customers means those who receive service from the Contractor for the collection of materials for recycling and/or for the collection, removal, or disposal of Solid Waste, and Green Waste pursuant to this Agreement and applicable ordinances of County, including mandatory subscription ordinances. October 22 , 1996 1 h. Designated Waste. Designated Waste as used herein has the meaning set forth in section 2522 of Title 23 of the California Code of Regulations, as amended from time to time. I. Franchise Area. Franchise Area means the geographic area generally known as the unincorporated communities of Crockett, Port Costa and Tormey in West Contra Costa County described in Exhibit A to this Agreement with Crockett Garbage Company. The Community Development Department may maintain six hundred (600)-scale maps reflecting the Franchise Area. Exhibit A and/or the six hundred (600)-scale maps may be amended from time to time to reflect changes of boundaries of the Franchise Area in such a manner as to identify each alteration to the Franchise Area and the effective date thereof. j. Hazardous Waste. Hazardous Wastes include any waste material or mixture of wastes'which is toxic, corrosive, flammable, an irritant, or a strong sensitizer, which generates pressure through decomposition, heat or other means, if such a waste or mixture of wastes may cause substantial personal injury, serious illness or harm to' humans, domestic animals, or wildlife, during or as a proximate result of any disposal of such wastes as defined in Article 2, Chapter 6.5, Section 25117 of the Health and Safety Code and 14 Cal. Code Regs., § 17225.32 The terms "toxic," "corrosive," "flammable," irritant," and "strong sensitizer" shall be given the same meaning as in the California Hazardous Substances Act (Chapter 4 commencing with Section 108100 of Part 3 of Division 104 of the Health and Safety Code). k. Industrial Waste. Industrial Waste includes all types of Solid Waste which result from industrial processes and manufacturing operations and/or which originates from such facilities. I. Infectious Waste. Infectious Wastes include: (1) Equipment, instruments, utensils and other fomites of a disposable nature from the rooms of patients who are suspected to have or have been diagnosed as having a communicable disease and must, therefore, be isolated as required by public health agencies; (2) laboratory wastes, including pathological specimens (i.e., all tissues, specimens of blood elements, excreta and secretions obtained from patients or laboratgry animals) and disposable fomites (any substances that may harbor or transmit pathogenic organisms) attendant thereto; (3) surgical operating room pathologic specimens - including recognizable anatomical parts, human tissue, anatomical human October 22, 1996 2 remains and disposable materials from hospital, clinics, outpatient areas and emergency rooms, as is also defined in Section 314(d) of the California Administrative Code, Title 17 (14 Cal. Code Regs., § 17225.36). M. Recycle or Recycling. Recycle or Recycling means the process of collecting, sorting, cleaning, treating and reconstituting materials and recovering them so that they may be used in the form of raw material for new, reused, or reconstituted products. n. Residential Solid Waste. Residential Solid Waste means Solid Waste routinely originating from single family or multiple family dwellings. Residential Solid Waste includes household hazardous waste, but does not include septage. o. Septage. Septage means non-sewered liquid or semi-liquid waste which may be trucked to treatment facilities for disposal, to include, but not be limited to, waste from residential septic tanks, commercial grease clean-outs, and industrial waste holding facilities. p. Solid Waste. Solid Waste has the meaning set forth in Section 40191 of the California Public Resources Code as of the date of execution of this Agreement. Solid Waste includes, but is not limited to, all putrescible and nonputrescible solid, semisolid, and liquid wastes, including garbage, trash, refuse, paper, rubbish, ashes, demolition and construction wastes, abandoned vehicles and parts thereof, discarded home and industrial appliances, dewatered, treated, or chemically fixed sewage sludge which is not hazardous waste, manure, vegetable or animal solid and semisolid wastes and other discarded solid and semisolid wastes. "Solid Waste" does not include infectious, designated, and hazardous waste, except household hazardous waste. q. Waste Stream. Waste Stream means the Solid Waste to be collected under this Agreement from the time of its collection by the Contractor to its disposal at a landfill or, at County's discretion, delivery to a transfer facility or other facility by Contractor. 3. TERM. Subject to section 33 (Annexation and Change of Franchise Area Boundaries) and section 35 (Breach and Termination), the term of this Agreement and the exclusive franchise granters hereunder shall be 20 years, commencing on the effective date first mentioned in section 1 of this Agreement. 4. INTENT TO REGULATE ALL RECYCLING AND RESIDENTIAL AND SOLID WASTE COLLECTION, REMOVAL AND/OR DISPOSAL. The parties hereto agree that County currently has jurisdiction to regulate the collection, removal and October 22, 1996 3 disposal of all Solid Waste, and the recycling of all material in the Franchise Area. The intent of this Agreement is to regulate Solid Waste handling service and recycling of material in the Franchise Area. Consistent with State law and County ordinance, this Agreement is intended to and shall supersede the "CROCKETT- VALONA SANITARY DISTRICT REFUSE COLLECTION AND DISPOSAL AGREEMENT" immediately and the"AGREEMENT FOR COLLECTION, REMOVAL 4 AND MARKETING OF RECYCLABLE MATERIALS IN THE CROCKETT-VALONA SANITARY DISTRICT" commencing September 1, 1997, or upon its earlier termination pursuant to its terms. 5. EXCLUSIVE PRIVILEGE AND DUTY. To the extent allowed by law, County hereby grants to Contractor the exclusive privilege and duty within the Franchise Area to collect, and remove for disposal and recycling, all residential and commercial Solid Waste, including recyclable materials, and to charge and receive charges therefor, pursuant to and subject to the terms of this Agreement. Contractor promises and agrees to perform the responsibilities and duties set forth herein. The Franchise Area may be expanded or reduced in size by mutual agreement of the parties, or as provided in section 33 (Annexation and Change of Franchise Area Boundaries) of this Agreement. 6. EXCEPTIONS TO EXCLUSIVE PRIVILEGE. The exclusive privilege granted by this Agreement shall not apply if: a. A person or entity generates Solid Waste, including recyclable materials, and personally collects, removes and.disposes or recycles such in a clean and sanitary manner in conformance with all applicable laws and regulations, including mandatory subscription ordinances. This exception shall not apply to a person who incurs a net cost of collection to a third person in the above described activities; or b. A person or entity contracts with another person for the removal and disposal or recycling of inorganic refuse or garden waste (a "Non-Franchised Contractor") and such removal and disposal or recycling is solely incidental to the Non-Franchised Contractor's work such as new construction, remodeling or gardening occasionally performed by or for the customer. This exception shall not apply if the Non-Franchised Contractor incurs a net cost of collection to any third person in connection with its collection and/or disposal of said Solid Waste. C. Recyclable materials are accumulated for collection solely for the purpose of contributing them to youth, civic and charitable entities. October 22, 1996 4 7. CONTRACTOR'S DUTY TO MAINTAIN RECORDS; COUNTY'S RIGHT TO EXAMINE RECORDS. Contractor shall maintain a proper set of books and records in accordance with generally accepted accounting principles, accurately reflecting the business done by it under this Agreement. Contractor shall further maintain and make available to County, within 30 days of it's request, records as to number of Customers and addresses, total and by type, route maps, service records and other materials and operating statistics in such manner and with such detail as County may require. County shall treat the information required by this paragraph that affects the competitive position of the company as confidential information to the extent permitted by law. The Contractor shall, by May 31 of each year, submit financial and operating statements to the County for the most recent reporting year. Such statements shall be prepared on a compiled basis by a Certified Public Accountant (CPA) and shall comply with requirements specified by the County. County may at any time during the term of this Agreement, have the books and records of the Contractor examined by a County Agent or Agents (as defined hereinbelow) appointed for that purpose by the County. County shall give thirty (30) days written notice to the Contractor of such examination date. County expenses incurred under this section shall be paid by Contractor subject to their recovery through the rates allowed by the County hereunder. The information required by this section shall pertain to Contractor's operations covered and regulated by this Agreement, and nothing contained herein shall require the Contractor to provide the County with information pertaining to the Contractor's operations which are not regulated by the County, except in conformance with this section. County's Agents may examine Contractor's books, records and financial statements pertaining to operations not regulated by the County as may be reasonably required for the sole purpose of gathering information necessary to allow the Agents to ascertain whether income, expenses, assets and liabilities are reasonably and consistently allocated among operations regulated by County and those not regulated by the County. Contractor shall obtain County's written approval of its method of segregating its financial records between County-regulated and non- County regulated operations. County shall not unreasonably withhold such approval. To the extent allowed by law, information gained from examination of records pertaining to operations not regulated by the County shall be treated by County and its Agents as confidential information. For the review of books and other financial records necessary to verify the October 22 , 1996 5 Contractor's;income, expenses, assets and liabilities, "County Agent" shall mean County employees or any independent Certified Public Accountant or public accountancy firm. For all other information or records, including the results of financial verification, "County Agent" shall mean any consultant designated by the County or County employees. Nothing in this section will prevent County from allowing public access to County records as provided for under the California Government Code, and in the event any dispute arises as to the public access to information provided by Contractor under the terms of this Agreement, the County shall in its discretion provide public access to said information according to law or tender the defense of any claims made against the County concerning said information to Contractor. Prior to releasing any information pursuant to this paragraph, County shall make a good faith effort to notify Contractor of the intended release: 8. RATES. a. Rates shall be fixed by the County from time to time. In determining the rates, the County shall consider fairness to both Contractor and the Customers. Reasonable costs incurred by Contractor pursuant to this i Agreement shall be designated as "pass-through" or"subject to reasonable profit" as determined by the County during the rate review process. Rates fixed by County shall be maximum rates which Contractor may charge the Customers. The maximum rates fixed by the County at this time shall be the current rates set forth in Exhibit B to this Agreement. Future modifications in said rates, pursuant to section 9 (Rate Applications) hereinbelow, shall not require an amendment to this agreement. Following consultation with the Contractor and examination of industry norms and trends, the County, in its sole discretion, shall determine the method of determining Contractor profitability. Contractor is advised that the y County may try to establish a common rate setting methodology for unincorporated areas, with input from Contractor and other solid waste collectors in the unincorporated areas. All costs associated with County review and processing of rate applications shall be paid by Contractor and shall be allowed as a pass-through cost in the rate application process. b. Not withstanding the provisions of section 9 (Rate Application), the current rates set forth in Exhibit B will not be subject to increase for a period of four years from the effective date of this Agreement as defined in section 1 (Effective Date, Parties). During this four year period, said rates are subject to increase only as a result of mandatory changes in service due to changes in federal, state or county;. laws, regulations or directives or changes made October 22 , 1996 6 at the request. of the community; or decrease following a substantial decrease in disposal costs as set forth in section 21 (Disposal and Waste Stream Control). If disposal costs substantially decrease (15% or greater reduction), County may request a rate reduction pursuant to Section 9. It is understood that as part of the consideration for this agreement, contractor waives any right to recover costs and/or expenses incurred or profits not realized during the initial 4-year period, and any such costs and/or expenses (or unrealized profit) shall not be considered for the purposes of establishing rates upon the initial rate review (or after the beginning of year five of this agreement). 9. RATE APPLICATIONS. Rate applications shall be prepared in accordance with such forms and in such detail as required by the County. The application shall include one reproducible hard copy, 15 hard copies bound in an appropriate manner and one copy on disk formatted pursuant to County specifications. All rate applications shall include information from the previous rate change to the present, or such other period of time as is selected by the County. At least every three years, any rate application shall be accompanied by an audited financial statement covering the entire period since the last audited rate application together with supporting documentation as required to segregate its County regulated activities from other business activities. Rate changes may be initiated by County at any time or by Contractor under the conditions allowed in this section. In either case, Contractor shall prepare a rate application in accordance with the requirements of this section. If the rate change is initiated by County, the Contractor shall submit its rate application to County within 60 days of County's notice to Contractor. If the rate change is initiated by Contractor, it shall be submitted no more than once a year under normal operating conditions (but see also section 12.c below regarding implementation of new programs). The date of Contractor initiated applications shall reasonably relate to the fiscal year of Contractor and be standard, year by year. Unless otherwise agreed by the parties, rate applications will be submitted in June of any year and any new rate shall be applied to the September 1st billing. Such a mutual agreement on alternative rate application submittal dates does not require an amendment to this Agreement. In the event that the rate change that would be requested by Contractor is no more than the change in the Consumer Price Index(CPI)for All Urban Consumers for the San Francisco Bay Area for that fiscal year of Contractor, Contractor may increase its rate up to such amount and not request a rate change from the County. Contractor may defer a rate application pursuant to this paragraph for a maximum October 22, 1996 7 of two consecutive years. Contractor shall submit a Statement of Intent to Increase Rates at the CPI rate change to the County for review and approval at least 60 days prior to the proposed change in rates. The County shall verify the CPI rate change and provide written approval to the Contractor. Customers shall be notified of any rate change at least 30 days prior to implementation. In the event that Contractor must make significant changes in its operations or experiences significant changes in costs or revenue not under its control, Contractor may submit a rate application at any such time thereafter. Contractor shall provide documentation for the need for such rate application relative to those changes. The application will thereafter be considered by the Board. The County may establish a unified rate setting procedure for all or a portion of the County in which event such procedure shall govern Contractor. 10. OPERATION BY CONTRACTOR. Contractor shall furnish all necessary equipment (excluding containers for weekly Solid Waste service, but including containers for recycling) for services provided pursuant to this Agreement in the Franchise Area and shall maintain such equipment in a sanitary condition at all times. Contractor shall furnish all necessary labor in connection with the operation of a Solid Waste collection system in the Franchise Area. The Contractor, in performance of this Agreement, shall use trucks with covered, water-tight truck bodies constructed of sufficient strength to withstand a fire within the truck body and not endanger adjacent property. Trucks, drop boxes, bins, or similar types of equipment owned and operated by the Contractor shall be kept clean and in good repair. Contractor shall use due care to prevent recyclables and other solid waste from being spilled or scattered during collection or transportation. If any material is spilled, Contractor shall promptly clean up all spilled materials. Each collection vehicle shall carry a broom and shovel at all times. Contractor shall have its name and telephone number on the side of each truck and on each w,n drop box, bin or similar type equipment provided by Contractor. 11. LIMITATION ON TIME AND MANNER OF COLLECTION. Contractor shall systematically collect Solid Waste, and to the extent permitted by this Agreement, materials for recycling from its Customers. Frequency, place of pickup (backyard service for weekly Solid Waste and curbside service for recycling, green waste and periodic clean-ups unless otherwise approved by the County) or any other manner of collection shall be subject to the review and approval of the Director of Community Development. Upon c9mmencement of service and upon changes in collection day schedules, Contractor shall provide each customer with notice of the scheduled collection day. Contractor shall not collect Solid Waste from an inhabited dwelling or dwelling unit between the hours of 6:00 p.m. and 6:00 a.m. (unless otherwise directed by the Community Development Director). Residents may report,,missed pick-ups by calling the phone number provided by the October 22, 1996 8 Contractor. Contractor shall return and make missed pick-ups no later than the following working day. 12. CUSTOMER SATISFACTION, AB 939 AND EFFICIENCIES IN OPERATION. a. From time to time, at its discretion, County may examine Contractor's operation in order to evaluate whether the Contractor is operating at a satisfactory level of efficiency and customer satisfaction. Contractor agrees to cooperate in any such examination and shall permit County representatives to inspect, at Contractor's principal place of business, such information pertaining to Contractor's obligations hereunder as County may require, including, but not limited to, such things as customer inquiry records, collection routes and equipment records. Access to Contractor's records shall be subject to section 7 (Contractor's Duty to Maintain Records; County's Right to Examine Records). b. Notwithstanding any contrary provision in this Agreement, the County shall have the right to direct Contractor to compile information, develop plans for and/or conduct programs on alternative methods of Solid Waste and recyclable material collection and management, or to take any other action requested by the County for the purpose of meeting the source reduction, recycling and composting requirements of the Act, and any other applicable federal, state or local laws regarding Solid Waste collection, recycling and disposal, including, without limitation, the County's Materials Diversion Ordinance, and Mandatory Subscription Ordinance. Contractor agrees to indemnify and hold the County, the Crockett-Valona Sanitary District and the Local Advisory Committee harmless from and against any and all liability to the State of California for the County's noncompliance with the requirements of the California Integrated Waste Management Act due in whole or material part to the material failure of Contractor to properly carry out the reasonable directives of the County to Contractor regarding collection and disposition of Solid Waste and recyclable material; provided, however, that Contractor shall not be obligated to carry out any such directive (and shall not indemnify nor hold the County harmless from any resulting liability) if the County fails to agree to allow Contractor its reasonable costs (including a reasonable profit) associated with carrying out such directives. C. County may require Contractor to develop plans for and conduct programs on alternative methods of Solid Waste collection, including pilot programs of limited scope, or may require additional programs, for the purpose of improving service, increasing customer satisfaction, and meeting diversion requirements. County may also require Contractor to implement efficiencies October 22, 1996 9 in itsti,operation upon written notice from County. The notice shall allow Contractor a reasonable period of time to implement the specified service (or efficiency). Should County require commencement of such a program as outlined in this paragraph, Contractor agrees not only to do those things specified herein, but also to act at the direction of the County on other matters that may be necessary for the success and efficiency of the project, such as public information and notification. In the event that County elects to direct Contractor to discontinue any service theretofore performed by Contractor at the direction of County hereunder, County shall allow Contractor torecover recover its reasonable capital equipment costs and other reasonable costs arising upon termination of the service. Rate adjustments applicable solely to programs instituted pursuant to this subsection initially shall Pe.established at the time the County authorizes implementation of the program or efficiency. 13. CUSTOMER SERVICE STANDARDS. Contractor shall provide prompt, efficient, continuous and professional service to its Customers. Contractor shall use its best efforts to assure that all employees, owners and partners conduct themselves in a courteous manner. Contractor shall have a phone system with sufficient capacity to promptly respond to telephone calls for at least 8 hours a day during weekdays, excluding those holidays observed by Contractor, plus a 24-hour answering service. All vehicles shall be radio equipped. Telephone numbers for customer service shall be located in the local telephone directory. All telephone lines for customer service shall be toll free to Customers. Collection of solid waste from a subscribing customer shall not be refused without leaving behind a clearly written explanation of the reason on the container. Not less than once every three years and not less than six months prior to an application for contract renewal, assignment or extension of term, Contractor shall conduct a representative survey or surveys of Customers within the Franchise Area to determine satisfaction with service, including, without limitation, response to p¢.. customer complaints. The survey methodology, sampling size, format and content shall be subject to the prior review and approval of the Director of Community *. Development. A copy of the survey results shall be sent to the County and the Local Advisory Committee within sixty (60) days of completion of the survey. Nothing in this paragraph shall limit the right of the County to conduct additional surveys. The Contractor shall cooperate with the County in such cases. Upon initiation of service under this Franchise Agreement, and at least once a year, Contractor shall send or deliver to Customers information concerning the conditions of service, including, but not limited to, rates, fees, charges, service options, payment options, discounts (if any), days of collections, the amount and manner of refuse to be collected, service level and inquiry/complaint procedures, including the name, address and local telephone number of Contractor and the name, address and telephone number of the County Community Development Department. The October 22, 1996 10 u form and content shall be subject to the review and approval of the Director of Community Development. 14. LOCAL'ADVISORY COMMITTEE. The Board of Supervisors shall establish the Interim Transitional Local Advisory Committee ("Committee") and appoint four residents and a representative of the Contractor to the Committee. The residents shall be two members of the Board of the Crockett-Valona Sanitary District, one resident from Port Costa and one from Tormey. The Committee at its election may: 1) review local service interests and needs, recycling and diversion programs, household hazardous materials programs, and the performance of the Contractor in the Crockett, Port Costa and Tormey Franchise Areas under this Franchise Agreement; 2) participate in rate review; and 3) advise and provide recommendations to the Community Development Department Director and the Board of Supervisors on any such matters. The Committee at its election may hold, regularly scheduled meetings or special meetings as may be appropriate. In all cases, the Committee shall provide public notice of its meetings and agendas as a County standing committee and otherwise comply with County committee procedures. The Committee shall hold such meetings at a time and place in Crockett convenient to the public. The Committee should encourage and solicit public input. The Committee shall provide advice to the Board during a two year transitional period. At the end of the two year period the Board shall make a determination regarding the extension of the Committee for the purpose of providing support to the County source reduction and recycling programs. A. 1) UTILIZE COUNTY RATE SETTING METHODOLOGY -The County shall set the initial rate for solid waste and recycling pickup. Future rate modifications shall be reviewed by the Committee using the methodology established by the County. Recommendation shall then be referred to the County for decision. 2) UTILIZE DIVERSION CRITERIA - The Committee shall be responsible for advising the Board, in coordination with the County conservation staff, on the implementation of programs as indicated in the County SRRE to assure that the State mandated diversion of 50% is accomplished by the. year 2000. Due to the difficulty in determining the exact amount of waste generated by the subject area in 1990 and the current difficulties in tracking all waste coming from the area due to self hauling and special non-franchised loads, the Committee shall make recommendations on the best way to implement such source reduction and recycling programs in their areas, in a timely manner, on a schedule that, at least, reflects that of the majority of the County population including the Cities and Regional Agencies within the County. October 22, 1996 11 3) ..METHOD OF RECYCLING (CURBSIDE/TRANSFER STATION/ETC) The Committee shall determine, with the contractor and County staff, the most cost effective method of accomplishing the required recycling. Possible methods to consider are: a) picking up at curbside different materials on different days, b) allow for mixed curbside pickup to be sorted at a transfer station or central sorting area or, c) designated containers for each material to be picked up at curbside d) local neighborhood drop off sites for some materials B. AB 939 IMPLEMENTATION AND TRACKING 1) DATA COLLECTION a) REPORTS FROM CONTRACTOR TO COUNTY REGARDING SOLID WASTE DISPOSED AND MATERIALS RECYCLED - The County shall be responsible for obtaining reports from the contractor that provide a breakdown by material/tonnage and sales price of all materials recycled and of the amount of solid - waste and green waste disposed and at what location for the, Crockett, Port Costa, Tormey communities. Such report information shall be provided to the County in the required format for compilation into the Countywide recording system, initially in the format shown in Exhibit C. The County will share this information with the Committee to aid in program development efforts. b) COUNTYWIDE COLLECTION OF DATA AND REPORTING TO STATE - The County shall be responsible for: the collection and consolidation of all disposal and recycling information for the unincorporated County and for collection and reporting to each County jurisdiction of disposal information, and for the AB 939 reporting to the State 2) PROGRAM DEVELOPMENT a) COUNTY RESPONSIBILITY-The County will be responsible for setting up programs in all parts of the County to meet the requirements of the state approved SRRE. As part of that responsibility the County will provide Source Reduction and Recycling programs to individual communities. An example is compost workshops. The County will also provide October 22, 1996 12 coordination to provide for variable can rates, mini-can rates, source reduction programs (e.g.: Shop Smart), Commercial recycling programs, collection programs for reusable items, develop full scale recycling programs for both single family and multifamily residential and commercial developments. County will provide a copy of the Annual Report which is prepared for the State to report progress in meeting AB939 goals, as well as a copy of the County Solid Waste administration budget to the committee, for their information. b) LOCAL RESPONSIBILITY-The Committee will help provide local publicity and generate local interest in solid waste and recycling programs, provide locations for activities such as compost workshops, determine any special needs that the community may have in regards to solid waste pickup services, either garbage or recycling, work with county staff to develop "reduce, reuse and recycle" programs that will be effective in the Crockett, Port Costa and Tormey Communities. The Committee, using the methodology approved by the County, will review any rate change requests and transmit their recommendation on the request to the County and shall make recommendations to the County on any request for assignment or transfer of the Agreement to any other Contractor. 15. CUSTOMER COMPLAINTS. Contractor shall develop and implement policy and procedure for responding to and recording Customer complaints, including dispute resolution. The policy and procedure shall be subject to the approval of the Director of Community Development. The procedure shall initially be the one outlined in Exhibit D. In the event that any customer reports to the County a dispute as to rates charged or a complaint or claim for a damaged container or any other matter that has not been resolved to the customers satisfaction, the County may require Contractor to present a detailed report outlining the nature of the dispute, complaint or claim and remedies proposed and action to be taken to resolve said dispute, complaint or claim. If, in the opinion of the County, the Contractor's proposed remedies and actions taken are insufficient to adequately resolve the dispute, complaint or claim, the County shall meet with the Contractor and mutually agree on an appropriate remedy to resolve the dispute, complaint or claim. The County shall maintain a written record of all such disputes, complaints or claims and actions taken to resolve or mitigate such disputes, complaints or claims. In the event that the parties hereto are unable to reach agreement on such an appropriate remedy for the complaint, then the County shall direct the Contractor to take such action as the County reasonably believes to be prudent under the circumstances. October 22 , 1996 13 r :,16. BILLING. The form and content of customer bills shall be subject to the review and approval of the Director of Community Development. Bills for services will be sent six(6)times per year for every two (2) months,. unless otherwise determined by the County. The County may establish billing period options for Customers upon a finding that such options are cost-effective and meet a community need. The Contractor shall provide the means for providing for bill stuffers and information to the public on waste prevention programs. Contractor shall inform customers individually of all rate changes, by mail, at least 30 days prior to their effective date. A copy or facsimile of such notice shall be provided to County at the time of Customer notification. Full payment for drop boxes may be required by Contractor prior to delivery of the drop box to the Customer. The County shall have the right to direct the Contractor to change or alter its billing system in which event the marginal additional expenses incurred by the Contractor in the implementation of the change, with regard to the accounting, printing, mailing, loss of use of funds, or otherwise, shall be recoverable by the Contractor through the rates allowed by the County provided such expenses are reasonable. 17. RECYCLING. County grants to Contractor the right and obligation to operate recycling programs, including curbside pick up of recyclable materials, as determined and designated by County, subject to County's right to terminate this grant to Contractor pursuant to the provisions of this section. Contractor shall comply with Section 5 - Mandatory Recycling of the Crockett-Valona Sanitary District Ordinance No. 94-2. See Exhibit E. In the Crockett area, Contractor has entered into a contract, effective March 8, 1993, with Steven A. Moore Enterprises, Inc., dba Pacific Rim, which contract expires on August 31, 1997. Immediately following the expiration of said contract (commencing on September 1, 1997), Contractor shall directly provide curbside recycling services as set forth in this section, or as otherwise directed by the County, in the entire Franchise Area. Prior to September 1, 1997, within the Franchise Area other than Crockett, Contractor shall provide such recycling services as may be directed by the County from time to time. Contractor shall request that recyclable materials be placed at the curb by 6:00 a.m. of the day for which service has been designated for that particular dwelling. Contractor is not responsible to pick up recyclables not placed on the curb in a timely manner. In the Crockett.Area, Contractor has already instituted and implemented a recycling October 22 ,1996 14 program which includes mandatory recycling with regular curbside pickup in twenty gallon bins at all single family residences, apartments and condominiums of at least aluminum, tin, newsprint, glass bottles, HDPE and PET, mixed-paper, cardboard and used motor oil, as more fully set forth in Exhibit B. The current program will be supplemented by polystyrene, plastic film, reusables and other collections with the implementation of this Agreement, so that,items listed in County Ordinance Section 418-10.604, as it may be amended from time to time, are collected. Additional green waste pick ups may be added if determined to be desirable by the County. The County has the right at any time to modify said program or require new programs as provided at section 12.b hereinabove. At the written request of Contractor, the Community Development Department Director may delete a material from recycling if the Board of Supervisors determines that there is no market to accept the material (see Article 418-10.8 for applicable exemptions and findings). Contractor shall maintain and provide to the County records relating to its recycling programs as directed by the Director of Community Development as described in section 14.13.1.a. Contractor shall provide to each household promotional information pertaining to the curbside recycling program. Contractor shall allow County staff to review such material prior to delivery and shall make any changes reasonably requested by staff. Contractor shall distribute written promotional material two times per year as necessary to maintain participation in the program and more frequently, if required by the Community Development Director. Unless otherwise required by the Community Development Director, Contractor shall provide the County with quarterly and annual reports on the recycling program which shall include: a. Participation level (i.e., the number of residences participating in the recycling program) based on one sample week during each calendar quarter. b. Quantity of materials collected, in tons, by type of material (e.g., newspaper, glass, plastic and metal), by calendar quarter. C. Revenues received by Contractor for each type of material and total revenues received, by calendar quarter. Unless otherwise directed by the Community Development Director, reports shall be provided quarterly and annually. The quarterly reports shall be due by the 15th of the month following the close of the quarter and shall cover the preceding three months. For example, the first quarterly report shall be due April 15, 1997 and shall cover January, February and March, 1997. The first annual report shall be due by March 15 of 1997, and shall cover the preceding calendar year. October 22, 1996 15 Contractor's provision of recycling service shall be reviewed in approximately one year and thereafter within three{3) years of the effective date of this Agreement and, at County's discretion, every five years thereafter. If County determines that continuation of such service by Contractor is not consistent with the County's ratepayers best interest, but not as a result of Contractor's failure to satisfactorily provide recycling services, Contractor shall be allowed to recoup its unamortized capital expenditures as follows. Contractor shall make a good faith effort to sell all disposable assets acquired in furtherance of the program for their fair market value. If income derived from the sale is insufficient to cover the unamortized costs of such assets, Contractor may transfer those losses together with net operations profits or losses to its general account and submit a rate application to cover such losses. If County determines that Contractor has failed to satisfactorily provide and perform recycling services, County may terminate this grant to Contractor of the right and obligation to provide and operate recycling programs, at no cost or further obligation on the part of the County or County's ratepayers. 18. . FREE SERVICE FOR COUNTY AND COMMUNITY. Contractor shall provide Solid Waste collection and disposal services and recycling services at those County buildings and other public facilities within the Franchise Area as identified in Exhibit B and as designated by the Director of Community Development from time to time, at no charge to the County. 19. FRANCHISE AREA-WIDE COLLECTION. Unless otherwise determined by the Community Development Director, in addition to its regular collections, Contractor shall provide two (2) scheduled green waste curbside pick ups (bundled and tied or boxed, no yardage limit; no plastic bags), one (1) scheduled Christmas Tree pickup and one scheduled curbside general cleanup ( two yards, bundled, tied or placed in boxes or trash containers). Said collections shall be made each year throughout the term of this Agreement in accordance with practices and procedures established by Contractor and subject to the approval of the Community Development Director. Green waste shall be delivered to a composting or chipping y: facility by the Contractor, subject to review and direction by the Community F-, Development Director. Customers shall be timely notified on the dates of the scheduled green waste pick ups, Christmas tree pickups and scheduled general cleanups. Notice shall be by ad in a local newspaper, on the community bulletin board, with a 3 foot by 3 foot sign, by placement of flyers on garbage cans and mailed notice to each household, no later than fifteen (15) days prior to the scheduled collection date. The recycling and other services provided by Contractor are set forth in Exhibit B. The scope of solid waste collection, green waste and recycling services provided may be changed from Exhibit B at the direction or with the approval of the Community Development Director and without amending this Agreement. October 22, 1996 16 20. t PARTICIPATION IN COMMUNITY CLEAN-UP PROJECTS. Contractor shall provide, free of charge, upon direction of the Community Development Director, Solid Waste drop boxes or equivalent containers for community or other clean-up projects within the Franchise Area. The Contractor's obligation shall be limited to the equivalent of up to three (3) 20-cubic yard drop boxes per year in Crockett on request by the Crockett Improvement Association and up to two additional pickups in Port Costa, Tormey or Crockett, as directed by the Committee. 21. DISPOSAL AND WASTE STREAM CONTROL. Contractor shall be solely responsible for the disposal of the Solid Waste collected pursuant to this Agreement. County has complete authority and control over the Franchise Area waste stream. Within six(6) months of effective date of this Agreement, Contractor shall negotiate a long-term disposal and waste processing agreement, for the purpose of obtaining the lowest possible rates, which shall be fair and reasonable (including allowance for the cost of transportation and all other relevant factors) and should be subject to the approval of the County, and implementation for the period after August 31, 1997. County may, at its sole discretion upon providing 60 days notice to Contractor, direct the Solid Waste collected under this Agreement to be delivered to any site or facility of its choosing. This shall include the right of the County to direct the Solid Waste to be delivered to any County designated transfer station, disposal site, transformation facility and/or resource recovery facility. It is understood that County may contract with any party, public or private, to commit the waste stream from the Franchise Area, and that Contractor's contracts may not bind County, nor need County consider such other contracts for any purpose. Notwithstanding the above, Contractor may propose, and County may but need not consider, waste management and/or disposition alternatives which are cost effective. In determining or comparing costs, County shall consider all relevant factors, including but not limited to, transportation costs, closure and postclosure requirements, costs and liabilities, disposal fees, fees levied by governmental entities, including benefits to Contractor's customers from paying such fees, costs of compliance with ordinances and other local requirements, and long-term costs, including degree of control over future costs. 22. MISCELLANEOUS OBLIGATIONS OF CONTRACTOR. At the request of the County, Contractor shall assist County in its enforcement of its mandatory subscription ordinance by providing County with the addresses of properties not subscribing to collection service within the Franchise Area and by providing collection service to such properties upon written request by the County. Contractor shall cooperate with County in developing a process in the service area for implementing the ordinance in it's current or future form. October 22 , 1996 17 23. ADMINISTRATIVE SERVICES AND FRANCHISE FEES. Contractor shall pay to the County for (a) the services provided by the County in administering this Agreement, (b)for services and programs pertaining to Solid Waste provided by the County, and (c) additionally as directed by the County, a percentage of its gross annual revenues generated from the performance of such waste collection services within the Franchise area, under this Agreement. Unless otherwise subsequently determined by the County, the total amount for such administration services and franchise fees shall be 3% of all solid waste bills within the franchise area, (excluding curbside recycling until September 1,1997 when the recycling contract terminates), for each calendar year, commencing in September, 1996. The initial Franchise Fee shall be 3% as long as there is a Local Advisory Committee that is acting on behalf of the community at no charge. Such percentage, time and frequency of payment may be adjusted by County from time to time as a pass- through. Said sums shall be payable from the Contractor to the County on a two month basis for the respective two preceding months' billings). Such administrative and program services and any franchise fees shall be considered a reasonable cost and subject to °pass-through" as described in section 8 on Rates. 24. HAZARDOUS WASTE. The parties hereto recognize that federal, state and local agencies with responsibility for defining hazardous waste and for regulating the collection, handling or disposing of such substances are continually providing new definitions, tests and regulations concerning these substances. Under this Agreement, it is Contractor's responsibility to keep current with the regulations on such substances and to identify such substances and to comply with all federal, state and local regulations concerning such substances. Contractor agrees to provide to County upon its request, Contractor's program for u identifying hazardous waste and complying with all federal, state and local statutes and regulations dealing with hazardous waste. Contractor shall make every reasonable effort to prohibit the collection and the disposal of hazardous waste in any manner inconsistent with applicable law. 25. PRELIMINARY DISPUTE RESOLUTION. If Contractor has a question as to the interpretation of this Agreement, it shall submit a written request to the Director of Community Development for a determination of the issue. The Contractor shall provide and submit such information as the Director of Community Development may request or require to make the requested determination. The written determination of the Director of Community Development on such interpretation, as with any other determination by,the Director, may be appealed to the Board of Supervisors pursuant to Ordinance Code Chapter 14-4. 26. FAITHFUL PERFORMANCE BOND. Contractor shall submit to County simultaneously with the execution of this Agreement a corporate surety bond in the amount of$10,000, provided however, that the Board may increase this amount not October 22, 1996 18 more often than every three years to reflect changes in the Consumer Price Index for All Urban Consumers for the San Francisco Bay Area. The bond shall be executed by a surety company licensed to do business in the State of California and acceptable to County. The bond shall be approved by the County and shall be payable to County. The condition of the bond shall be that Contractor will faithfully perform the duties imposed by ordinance, this Agreement and the rules and regulations of County. Any action by County to proceed against the Bond shall not limit or affect the right of County to use other remedies available to County under the agreement or in courts of law or equity, not withstanding the foregoing. In lieu of the corporate surety bond, Contractor may provide to County a letter of credit, cash bond or other security acceptable to the County Administrator's Office and in a form satisfactory to the County. 27. INSURANCE. Contractor shall procure and maintain in full force and effect at all times during the entire term of this Agreement the following coverage: a. Public liability and property damage insurance including completed operations, products, contractual, broad form property damage, personal injury and owned and non-owned automobile liability with such coverages and limits as may be reasonably requested by County from time to time, but in no event with limits not less than the sum of$3 million combined single limit for each occurrence arising from the services as stated in the Agreement herein. County shall be named as an additional insured under such liability insurance policy or policies, if commercially available. b. Contractor shall cant'workers' compensation insurance for all its employees. Evidence of liability and workers' compensation insurance shall be provided by Contractor by filing with County a certificate of insurance indicating that County is endorsed as an additional named insured under the liability policy. C. All policies shall include a provision that written notice of cancellation or any material change in coverage shall be delivered to County thirty (30) days in advance of the effective date thereof. No cancellation, alteration or change of beneficiary shall be made without written notice to County. County reserves the right to examine all policies from time to time to ensure appropriate conformity to prevailing practices and standards of the insurance industry. Such insurance shall be obtained from a company or companies licensed to do business in the State of California and acceptable to County. Failure of Contractor to maintain insurance in the manner and amount stated herein and as directed by County Administrator, subject to the approval of the Board, will constitute a material breach of this Agreement. October 22, 1996 19 28. INDEMNIFICATION. a. Complete Indemnification of County. All work and performance covered by this Agreement shall be at the risk of Contractor. Contractor agrees to save, indemnify and keep harmless the County, its officers, employees, agents and assigns and the Crockett-Valona Sanitary District and the Local Advisory Committee against any and all liability, claims, judgments, or demands, including demands arising from injuries or deaths of persons and damage to property, including environmental damage, arising directly or indirectly out of the obligations herein undertaken or out of the operations conducted by Contractor, save and except claims or litigation arising through the sole negligence or willful misconduct of County, and will make good to and reimburse County for any expenditures, including reasonable attorney's fees, that County may make by reason of such matters and, if requested by County shall defend any such suit at the sole cost and expense of Contractor. The above promise by Contractor to indemnify, hold harmless and defend the County, the Sanitary District and the Committee expressly includes, but is not limited to, all claims, damages (including but not limited to special and consequential damages), natural resources damages, punitive damages, injuries, costs, response, remediation and removal costs, losses, demands, debts, liens, liabilities, causes of action, suits, legal administrative proceedings, interest, fines, charges, penalties and expenses (including but not limited to attorney's and expert witness fees and costs incurred in connection with defending against any of the foregoing or in enforcing this indemnity) of any kind whatsoever paid, incurred or suffered by, or asserted against, County, its officers, employees or agents arising from or attributed to any repair, cleanup or detoxification, or preparation and implementation of any removal, remedial, response, closure or other plan (regardless of whether undertaken due to governmental action) concerning any hazardous substances or hazardous waste at any place where municipal solid waste is or has been transported, transferred, processed, stored, disposed of or otherwise come to be located by Contractor under Agreement, or the activities of Contractor pursuant to this Agreement resulting in a release of hazardous substances or waste into the environment. The foregoing is intended to operate in part as an agreement, pursuant to section 107 (e) of the Comprehensive Environmental Response, Compensation and Liability Act, "CERCLA," 42 U.S.C. section 9607(e), and California Health and Safety Code section 26364, to defend, protect, hold harmless and indemnify County. The intent of the section is to provided County with the highest level of protection possible under existing and future laws. b. Defense of Agreement. Should any party successfully challenge the October 22, 1996 20 validity of this Agreement, the procedure by which this Agreement was entered into or the validity of any County ordinance which authorizes the County to enter into this Agreement, then in such case the Contractor shall have no cause of action for damages or any other relief against County as a result of such successful challenge. Contractor has the right to defend this Agreement and County. County has no duty to Contractor to defend the validity of this Agreement or any provision hereof. 29. ATTORNEY'S FEES. In the event of litigation between the parties arising hereunder, each party shall be responsible for and pay its own litigation expenses, including attorney's fees. 30. ASSIGNABILITY. Contractor shall not sell, assign, subcontract or transfer this Agreement or any part hereof, or any obligation hereunder, without the written consent of County. The term assignment shall include any dissolution, merger, consolidation or other reorganization of Contractor, which results in change of control of Contractor, or the sale or other transfer by probate proceeding or otherwise of a controlling percentage of Contractor's capital stock to a person not a shareholder on the date of the execution of this Agreement. The term "assignment" does not include internal business reorganizations or formations of new companies by Contractor, formation of trusts by Contractor or transfers of any interest of Contractor as a result of death, disability or estate planning by one or more of the principals of Contractor. Consent to assignment may not be unreasonably withheld. However, it is understood that County's grant of his franchise to Contractor is partly persuaded by the Contractor's financial strength and background in the field of waste management. Therefore, assuming Contractor maintains its ability to faithfully carry out its duties hereunder, it is in the County's ratepayers best interest for Contractor to continue under this Agreement. Following a public hearing, County may assign or transfer any or all of its rights under this Agreement without the consent of Contractor to any legally authorized public entity. In the event Contractor herein attempts to assign or subcontract this Agreement or any part hereof or any obligations hereunder in a manner inconsistent with the foregoing, County shall have the right to elect to terminate this Agreement forthwith, without suit o,f other proceeding. 31. INVOLUNTARY ASSIGNMENT. No interest of Contractor in this Agreement shall be assignable by operation of law. Each or any of the following acts shall be considered an involuntary assignment providing County with the right to elect to terminate the Agreement forthwith, without suit or other proceedings: October 22, 1996 21 (1) If Contractor is or becomes insolvent, files for bankruptcy, or makes an assignment for the benefit of creditors; (2) If writ of attachment or execution is levied on this Agreement or other property of Contractor such that would affect Contractor's ability to perform its duties and obligations under this Agreement. (3) If in any proceeding to which Contractor is a party, a receiver is appointed with authority to take possession of Contractor's property such that would affect _Contractor's ability to perform its duties and obligations under this Agreement. (4) Except as otherwise provided in section 30 (Assignability), in the event of a probate proceeding where the rights of Contractor under the Agreement would pass to another individual or other individuals. 32. NOTICE PROVISIONS. Any notice required or permitted under this Agreement shall be in writing and shall be deemed to have been given if delivered personally or ten (10).days after posted by certified mail, return receipt requested, addressed as appropriate either to Contractor: Crockett Garbage Company Attention: Walter Botta P.O. Box 416 . Crockett, CA. 94525 Or to County: Contra Costa County Community Development Department Attention: Solid Waste Program Manager ¢: 651 Pine Street, 4th Floor, North Wing Martinez, CA 94553 -.33. ANNEXATION AND CHANGE OF FRANCHISE AREA BOUNDARIES. Contractor shall give notice to County by January 30 of the next calendar year of any geographic area in the Franchise Area or immediately contiguous to the Franchise Area, in which Contractor has commenced service within the preceding year, notwithstanding whether Contractor deems that area to be regulated or unregulated. Contractor realizes that the public agency boundaries may be altered by virtue of actions taken by the Contra Costa County Local Agency Formation Commission (LAFCO). Contractor agrees that should a municipal corporation lawfully annex territory which is within the Franchise Area, County may make such alterations to October 22, 1996 22 the Franchise Area as the annexation necessitates. Should the Franchise Area boundaries be amended, Contractor agrees that it will abide by any change resulting from the Franchise Area change. Contractor agrees that the Board of Supervisors may make such alterations to the Franchise Area as are necessitated by such Local Agency Formation Commission actions and shall have no right or claim to damages or other relief against the County for such alterations to the Franchise Area. However, nothing herein is intended to abrogate Contractor's rights under Public Resources Code Section 49520 or any successor or similar statute. 34. AFFILIATED ENTITIES. Contractor shall provide information necessary to reasonably satisfy County that the charges made by any Affiliated Entity are reasonable in accordance with the provisions of section 7 (Contractor's Duty to Maintain Records; County's Right to Examine Records). Information gained from examination of books and records pertaining to operations not regulated by the County shall be treated by the County and its Agents as confidential information. "Affiliated Entity" shall be defined, for purposes of this section, as any entity which provides products or services to Contractor and in which either Contractor or the affiliated entity owns a ten percent (10%) or greater interest in the other, or where one person or entity owns ten percent (10%) or greater interest in both. For purposes of this section, the term "Contractor" shall include Contractor, and if Contractor is an individual or a group of individuals (partnership), all immediate family members, or if a corporation, major shareholders, and if any major shareholder is an individual, said individual's immediate family members. For the purpose of this paragraph, "immediate family" includes spouses and relatives of the first degree of sanguinity, and their spouses. 35. BREACH AND TERMINATION. (a) Breach and Termination The Director of Community Development shall have authority, subject to review by the Board of Supervisors upon appeal, to determine whether a breach of any provision of this Agreement by Contractor has occurred. Any waiver of a breach shall not be deemed to be a waiver of any subsequent breach or to be construed as approval of a course of conduct. In the event that the Director determines that a breach has occurred, County shall give Contractor written notice of the breach setting forth the breach or default. -Contractor shall have a reasonable period to cure the noticed breach, said period not to exceed 60 days. In the event the breach or default is cured to the satisfaction of the Director of Community Development within the period of time allotted, the breach shall not be deemed a material breach. In the event that the Director of Community Development determines that Contractor has failed to satisfactorily cure the breach or default within the period of time allotted, the Director of Community Development may determine such breach or default October 22, 1996 23 c to be material. Multiple or repeated breaches, or a pattern of breaches and subsequent attempts to cure said breaches by Contractor shall provide an adequate basis for the Director of Community Development, in his discretion, to declare any subsequent breach to be material, notwithstanding whether that breach is ultimately cured by Contractor. If such a determination of material breach is made, the Director of Community Development's determination shall be automatically appealed to the Board of Supervisors for final action. A material breach shall be cause for termination of this Agreement by the Board of Supervisors. (b) Suspension of Service Notwithstanding any other provision of this Franchise Agreement, any suspension of service by the Contractor, other than a suspension of service caused by an emergency (section 36), may be deemed a material breach by the Board of Supervisors and shall be cause for immediate termination of this Franchise Agreement (c) Assumption of Service In the event of a termination pursuant to this section, County shall have the right to temporarily assume the obligations of Contractor and shall have the right to forthwith take possession of all trucks and other equipment of Contractor and exercise Contractor's right to enter and use any disposal facilities for the purpose of performing the services agreed to be performed by Contractor herein until such time as County can make other arrangements for the performance of said services. However, such temporary assumption of Contractor's obligations under the Agreement shall not be continued by County for a period exceeding twelve (12) months from the date such operations are undertaken by County. During any period in which County has temporarily assumed the obligations of Contractor under this Agreement, County shall be entitled to the gross revenue attributable to operations during such period and shall pay therefrom only those costs and expenses applicable or allocable to said period, including the reasonable rental value of the trucks and equipment to be paid to Contractor. County shall be entitled to the excess, if any, of revenue over applicable or allowable costs and expenses during such period. The loss, if any, during such period shall be a charge against Contractor, and shall be paid to County by Contractor on demand. Final adjustment and allocation of gross revenue, costs, and expenses to the period during which County temporarily assumed the obligations of Contractor shall be determined by an audit by a Certified Public Accountant and prepared in report form with his unqualified opinion attached thereto. October 22, 1996 24 Nothing in this Agreement shall prevent County during any period in which County temporarily assumes the obligations of Contractor under this Agreement, from employing persons who were employed by the Contractor for the collection of Solid Waste under this Agreement. Upon the occurrence of a material breach and the declaration of such and termination of this Agreement by the Board of Supervisors, this Agreement and the franchise granted thereunder shall be of no further force and effect, excepting these provisions concerning County's right to temporarily assume Contractor's obligations and to use Contractors facilities, section 28 (Indemnification), and section 43 (Survival of Obligations). County then shall be free to enter into whatever other arrangements are deemed justified and necessary for the collection, removal and disposal of Solid Waste within the Franchise Area. 36. EMERGENCY. Notwithstanding Contractor's exclusive franchise rights set forth in section 5 (Exclusive Privilege and Duty), in the event of an emergency due to natural disaster or labor strike which interrupts the collection of Solid Waste by Contractor, the Board of Supervisors shall have the right to declare a temporary suspension of this Agreement for the reasonable duration of the emergency and until such time as County determines that Contractor is able to reassume all obligations under this Agreement. Should Contractor fail to demonstrate to the satisfaction of the Board of Supervisors that required services can be resumed by Contractor prior to the expiration of a six (6) month period, this Agreement may be terminated at the direction of the Board. During the period of any suspension or termination of the Franchise Agreement under this section, the County shall have the right to assume Contractor's obligations pursuant to the section 35(c). 37. COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS. Contractor shall be responsible for and shall comply with all applicable laws, rules, and regulations that are now in effect or may be promulgated or amended from time to time by the Government of the United States, the State of California, the County and any other agency now authorized or which may be authorized in the future to regulate the services to be performed herein regarding the collection, removal and disposal of Solid Waste and recycling of material. This includes County Ordinance Code Chapter 418-6 (on mandatory subscription to Solid Waste collection service), and the County's Materials Diversion Ordinance. 38. AMENDMENT OR MODIFICATION. This Agreement may be amended or modified upon written agreement of the parties hereto. The parties agree to meet and confer in good faith if amendments or modifications are proposed. 39. POLICE POWERS. Nothing in this Agreement is intended to or may limit County authority pursuant to its police power. October 22, 1996 25 40. CONTEST OF AGREEMENTS TERMS. In the event either party to this Agreement attempts to challenge the validity of any portion of this Agreement, such action in attempting to challenge the Agreement shall constitute a material breach of this Agreement and the non-breaching party shall have the right to elect to terminate this Agreement forthwith without suit of other proceeding. This section shall not be construed to prevent either party.from seeking redress from the courts for the purpose of legal review of administrative proceedings regarding rate setting or County actions taken pursuant to this Agreement, or for the purpose of interpreting or enforcing the provisions contained in this Agreement. 41. SEVERABILITY. In the event legal action is brought by a person or entity, other than the parties to this Agreement, to challenge, invalidate, contest or set aside any of the provisions of this Agreement, each and every term and condition, and each and every section and paragraph is severable from the remaining terms, conditions, sections, and paragraphs. The invalidation of any term, condition, section or paragraph as a result of a legal action, brought by a person or entity not a party to this Agreement shall not affect the validity or enforceability of the remaining provisions. However, if material provisions hereof are affected, the parties agree to negotiate in good faith to reach agreement on revisions which preserve the substance hereof to the greatest extent allowed by law. 42. WAIVER. The waiver by either party of any breach or violation of any provisions of this Agreement shall not be deemed to be a waiver of any breach or violation of any other provision nor of any subsequent breach or violation of the same or any other provision. The acceptance of any monies which become due hereunder shall not be deemed to be a waiver of any pre-existing or concurrent breach or violation by the other party of any provision of this Agreement. 43. SURVIVAL OF OBLIGATIONS. Obligations of this Agreement which embody continuing obligations, including but not limited to section 28 (indemnification) shall survive the termination or expiration of this Agreement. 44. NEW AGREEMENT. Contractor acknowledges that County has provided notice to Contractor pursuant to Public Resource Code section 49520. Pursuant to said notice and Chapter 418-7 of the County Ordinance Code, effective no later than the effective date of this Agreement, Contractor's Franchise Agreement with the Crockett-Valona Sanitary District is terminated and of no force or effect. 45. ENTIRE AGREEMENT. This Agrepment represents the full and entire agreement between the parties hereto with respect to the matters covered herein. 46. OPERATIVE DATE. This Agreement becomes operative on the.effective date in section 1 (Effective Date, Parties).. October 22 , 1996 26 COUNTY OF CONTO'A OSTA CHAIR, SUPERVISORS Date ATTEST, Phil Batchelor, Clerk of the Board and CForm Approved ou t Ad inistrator By: a DEPUTY CONTRACTOR Crockett Garbage Company. By: WALTER BOTTA Date PRESIDENT Taxpayer I.D. No. jAgroupsl..crock1022.agr October 22, 1996 27 r m dr G H a 4 00 1'^ M Aj 'i[i},:;::;.^:::s'n•K'! ,q,:.,,:•v •ti:?-!':•j t•,ti•tom• fiats^>k?X.{`,i;tt•'s: ;;`•:`i: - .r'� wgixai3i::�s:;$:�•::.+,"'"Y;• S'2sCt`r.:;:fir' si::ciii•" i:•i'.•:iiitvey:",•::i' isr:. co W W ♦`Yn 4( W N t 00 doom0 y`'' v�• +wo- :i"�+ ::•..;:.s:;;:'•:•a'i iii •;:.;;:;`•i is?: ::' t•. .: ."'ill?'r.`,:;5i'tiioia;}:;iaS:esri::i'•`i V crQ ' oY '.'w::iw's:• ti \ ' 1 i EXHIBIT B Rates and Services MONTHLY MAXIMUM RESIDENTIAL AND COMMERCIAL RATES IN CROCKETT, PORT COSTA AND TORMEY RESIDENTIAL RATES Backyard Service Can sizes Monthly Fee: clip : Total: 20 gallon Minican $ 13.00 $3.00 $16.00 32 gallon can 17.00 3.00 20.00 2-32 gallon cans 34.00 3.00 37.00 45 gallon can 24.00 3.00 27.00 Curbside Service Can Sizes Monthly Fee: ec in : Total: 20 gallon Minican $ 13.00 $ 3.00 $16.00 32 gallon can 16.40 3.00 19.40 2-32 gallon cans 32.80 3.00 35.80 45 gallon can 23.40 3.00 26.40 COMMERCIAL RATES Container (Monthly Billing) 1st Pull Per 2nd Pull Per Each Additional Pull Size Week Week Per Week 1.0 Yard $ 99.00 $ 59.00 $ 43.00 1.5 Yard 116.00 62.00 45.00 2.0 Yard 133.00 68.00 47.00 Drop Box (Per Drop Billing) Size Max Weight Rate 10 Yard 2,000 lbs $170.00 16 Yard 3,000 lbs $240.00 18 Yard 3,000 lbs $265.00 20 Yard 3,500 lbs $280.00 October 2 2, 19 9 6 B-1 SERVICE INFORMATION -Pick up Locations - Solid Waste is a backyard service with a curbside option at a reduced rate for all but Minican service. Recycling, green waste, Christmas trees and General cleanup are curbside service. ..Recycling Items -the following items shall be recycled with the initiation of the Franchise .Agreement: 1) Aluminum cans 6) Colored HDPE bottles 11) Yardwaste 2) Glass containers 7) Steel and tin plated cans 12) Mixed paper 3) Newsprint 8) Cardboard 13) Used oil 4) PET bottles 9) Polystyrene 5) Clear HDPE bottles 10) Plastic film Green waste and Cleanup Services: Greenwaste pickups shall be initially be scheduled as follows; one in the Spring and one in the Fall with a Christmas tree pickup in January. One scheduled Cleanup shall be provided in the Summer for each customer. Community Services Services for the County and community facilities shall be provided initially at the following locations: 1) Crockett Community Center 2) 10 existing public trash can to be emptied weekly and replaced with equivalent cans as needed. In addition the Contractor shall provide for two additional cans per year for the next three years to be placed as directed by the Local Advisory Committee. 3) Sewage grit dumpster at the CVSD primary treatment plant in Crockett, within 48 hours of telephoned request from Crockett-Valona Sanitary District. 4) Crockett Public Library 5) Fire stations in Crockett,,Valona and Port Costa 6) Crockett Pool 7) Three (3) 20 cubic-yard drop boxes per year in Crockett and 'up to two additional boxes for Port Costa. Tormey or Crockett for neighborhood clean- ups. October 2 2, 19 9 6 B-2 EXHIBIT B LIST OF SHAREHOLDERS \DOC\R0004065\135843 CROCKETT GARBAGE SERVICE, INC. List of Shareholders Name Portion Mario Aquilino 11% Pina Barbieri 11% Loyd Bonfante 11% Joe Della Zoppa 11% Richard Granzella 11% Eddie Mennosse 11% Caesar Nuti 11% Pasquale Parenti 11% Dennis Varni 11% \DOC\R0004065\135843 EXHIBIT C Reporting Forms UNINCORPORATED CONTRA COSTA COUNTY DIVERSION DATA .Service Provider: Program Type: Unincorporated Service Area: Is the Data from an annual report (Yes or No)? If not,which quarter of the year(e.g. 1,2,3 or 4)? Year: MATERIAL TYPES ENTER TONNAGES BY MATERIAL TYPE Abbreviations are shown in parenthesis PAPER PLASTIC Corrugated Cardboard (OCC): PET (PET): Newsprint (ONP): HDPE (HDPE): High grade (HG): Polystyrene(PS): Mixed Paper(MP): Other(P-X): Magazines(OMG): GLASS OTHER WASTES CA Redemption Value Cont. (CRV): Textiles (TX): Other Glass (GLS): Inerts (INRT): White Goods (WG): METAL Reusables (REUSE): Aluminum Cans (UBC): Other(OTHER): Tinned cans and ferrous (Fe): Other non-ferrous (N-Fe): Notes: ORGANICS Yard waste(YW): Food waste(FW): Wood waste(WW): Completed by: Firm or Agency Phone No. Date: Page_of C-1 Instructions for completing diversion data forms: The attached form has been designed to assist Contra Costa County in compiling information on diversion programs in unincorporated areas of the County. The use of these forms will aid County staff in tracking the progress of individual waste diversion programs and unincorporated communities., The following instructions have been written to assist you in accurate and efficient completion of these forms: • Service Provider: Enter the name of your company or fianchised service provider. • Program Type: Eater the program name(for example:curbside collection; drop-off',greenwaste collection). Complete a separate form for each program!!! • Unincorporated Service Area: If possible,indicate the Unincorporated Service Area where the materials came from(e.g. Crockett). If specific information is unavailable,use a more general description to identify the location or region (e.g. use West County to identify materials collected in the western region of Contra Costa County). Complete a separate form for each Unincorporated Mea!!! • On the next two lines,please indicate whether the data represents an entire year or is a single quarter. If data is for a single quarter,be sure to use a new form for each quarter of data. • Enter the tonnages of each material type you handle. If you have a material type that does not appear on the list,use one of the categories fisted as"other"to report materials. For paper grades not listed,use either"mixed paper"or"high grade paper",as appropriate. • Use the space provided under"notes"to make any special comments about the data presented in the form. • At the bottom of the page write your name,the name of your organization and phone number,the date;and the current page and total number of pages being submitted. If you have arty questions or concerns regarding the completion of these forms,please call Mary Fleming at(510)335-1230. Thank You For Your Assistance!! C-2 Exhibit D PROCESS FOR HANDLING CUSTOMER COMPLAINTS PROCEDURES: A standard "complaint form" is used by County staff for recording complaints and subsequent actions in resolving such complaints. This form is attached. Staff is first to ask whether the contractor has been called already and to direct that this be done before the County gets involved in the complaint resolution process, in most cases. The contractor is expected to advise customers to call the County if not satisfied with resolution of their complaints. 1. In the event that the customer has not gotten satisfaction from the contractor, staff will fill out the complaint form and make inquiries, noting responses and actions taken. 2. If the caller (or writer) gives a name and accepts that the County will forward the complaint to the company for resolution, then the County will send copies to the company and/or its legal counsel and to the Board of Supervisors Ad Hoc Solid Waste Committee periodically. 3. If the caller demands anonymity, the County will still forward the complaint as above but with the understanding that resolution of the complaint may be a problem. 4. If the caller says not to pass on the complaint to the Company, staff will take no action to resolve it but merely record that some type of complaint was received anonymously. The Board of Supervisors Ad Hoc Solid Waste Committee will be advised of the complaint and will consider which issues should be taken up to the full Board. 5. The contractor will be sent agendas of the Ad Hoc Solid Waste Committee meetings. October 22, 1996 D-1 CONTRA COSTA COUNTY 651 PINE STREET,4TH FLOOR,NORTH WING,MARTINEZ,CA 94553 TELEPHONE(510) 335-1290 FAX(510)335-1299 COMPLAINT FORM SOLID WASTE HAULER: DATE: TIME: PERSON: ADDRESS: PHONE NO.: NATURE OF COMPLAINT: 6 CONFIDENTIALITY: Requ4sted Not Requested D-2 W rt STAFF ACTIONS TAKEN (date): VERBAL RESPONSE FROM CONTRACTOR(date): CONTRACTOR ACTIONS TAKEN (date): AD HOC SOLID WASTE COMMITTEE ACTIONS TAKEN (date): WRITTEN RESPONSE FROM CONTRACTOR (date): ADDITIONAL ACTIONS TAKEN (date): FINAL RESOLUTION (date): RMF1:sw-cmpin.frm D-3 820/96 EXHIBIT E Ordinance 94-2 Mandatory Recycling v Section S. Mandatory Recycling (a) Recycling of certain specified materials is mandatory, and failure to separate these materials from the solid waste discarded pursuant to this ordinance shall be grounds for the solid waste collector to refuse to pick up and collect the container of solid waste in which these specified recyclable materials are placed. The solid waste collector may refuse to collect the solid waste disposed of in a solid waste container where it appears to. the collector that -there has not been a good faith effort to comply 21 islpMs\Tcs.01R\00"424.05 E-1 e - with the mandatory recycling provisions of this ordinance. The solid waste collector shall not refuse to collect the container of solid waste if the materials required to be recycled constitute an insignificant portion of the solid waste set out for collection. Set forth below are materials for which recycling is mandatory. Other materials may be added to this mandatory list by resolution or by agreement with the authorized recycling collector. Materials for which recycling is mandatory are: aluminum tin plastics (HDPE and PET) glass bottles newspaper waste motor oil magazines telephone books green waste mixed paper (including high grade ledger) cardboard corrugated container "Aluminum" is defined to be any material which has aluminum as 75% or more of its component parts. Except as hereinafter provided,, any material comprised of less than 75% aluminum shall not be required to be segregated from solid waste for disposal. "Plastic" is defined to be any material which has plastic (PET-1 or -HDPE-2) as 75% or more of its Component parts. Plastic material made of polyethylene terephthalate is coded with a i set within a medallion or triangular-shaped emblem and is known as PET-1. 22 f:%DMSVCS.DIR\0099626.05 E-2 Plastic material made of high-density polyethylene is coded with a 2 set within a medallion or triangular-shaped emblem and is known as HDPE-2. Except as hereinafter provided, any material comprised of less than 75% plastic shall not be required to be segregated from solid waste for disposal. "Tin" is defined to be any material comprised of steel which is coated with tin by any process. "Glass bottles" shall include any and all bottles and containers of any shape or size made of glass. Said bottles and containers shall be emptied of all materials and rinsed out prior to placement for recycling collection. "Newspaper" shall include any newsprint which is separate from other types of solid waste or collected separately from other types of solid waste and made available for reuse and which may be reused as a raw material in the manufacture of a new paper product. "Corrugated container" is defined to mean a paper board container fabricated from two layers of kraft linerboard sandwiched around a corrugated medium. Kraft linerboard means paperboard made from wood pulp produced by a modified sulfate pulping process, with basis weight ranging from 18 to ,;00 pounds, manufactured for use as facing material for corrugated or solid fiber containers. Corrugated medium means paperboard made from chemical or 23 F:\DMS%TCS.DIR\DD99424.05 E-3 semichemical wood pulps, straw or reclaimed paper stock, and folded to form permanent corrugations. "Mixed paper" is defined to mean a waste type which is a mixture, unsegregated by color or quality, of at least two of the following paper wastes: newspaper,, corrugated cardboard, office paper, computer paper, white paper, coated paper stock, or other paper wastes. Any material which is comprised exclusively of aluminum, tin, plastic and/or glass shall be required to be segregated from other solid waste and placed for recycling collection regardless of the percentage of component parts of aluminum, plastic, tin, and glass. Nothing in this ordinance shall be deemed to prohibit any person from donating recyclable materials (e.g. newspapers) to any youth, civic or charitable organizations. In addition, the District may, from time 'to time, designate any such organization or, organizations as an authorized recycling agent. Notwithstanding the above, nothing herein shall require either the solid waste collector or recycling collector to treat or sort contaminated loads of recyclables put out for collection. (b) Nothing in this ordinance shall be deemed to make recycling mandatory unless, and until, the District has a recycling program or programs in operation within the jurisdictional 24 f:\DMS\TCS.DIR\0099424.05 E-4 boundaries of the District. The District may elect to implement the mandatory recycling provisions of this ordinance on a limited basis. The District may, in its discretion, elect to designate certain organizations, such as The Boy Scouts of America or other charitable or private organizations, to collect only certain designated recyclable materials (e.g. newspaper) . In such a situation, the mandatory recycling provisions of this ordinance shall be applicable for those materials, such as newspapers, being collected and recycled by the authorized recycling agent or agents. E-5 Request to- Speak Form ( THREE (3) MINUTE LIMIT) Complete this form and place It in the box near the speakers' rostrum before add ' g the Board. Name: � 1 am speaking for myself_or organlza#ion: d wph CHECK ONE: I wish to speak on Agenda Item MY comments will be: mal —for—againsi- 1 wish to speak on the sAied of - 1 do not wish to speak but leave these comments for the Board to consider. SPEAKERS 1 . Deposit the "Request to Speak" form (on the reverse side) in the box next to the speaker' s microphone before your agenda item is to be considered. 2 . You will be called on to make your presentation. Please speak into the microphone at the podium. 3 . Begin by stating your name and address and whether you 'are speaking for yourself or as the representative of an organization. 4 . Give the Clerk a -copy of your presentation or support documentation if available before speaking. ' S. ,Limit your presentation` to three minutes . Avoid repeating comments made by previous speakers . (The Chair may limit length of presentations so all persons may be heard) .