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HomeMy WebLinkAboutMINUTES - 02231993 - 2.6 Z -6 TO: BOARD OF SUPERVISORS FROM: Anne Marie Gold, County Librarian DATE: February 5, 1993 SUBJECT: Contra Costa County Library Master Plan 1993-1998 SPECIFIC REQUEST(S) OR RECOMMENDATION(S) & BACKGROUND AND JUSTIFICATION RECOMMENDATION: 1. Adopt the Contra Costa County Library Master Plan 1993 - 1998 as the policy document for the Contra Costa County Library. 2. Authorize the County Librarian to send the plan out to all affected cities and interested parties. 3. Thank the Contra Costa County Library Commission for its efforts in developing the plan. FINANCIAL IMPACT: The Master Plan proposes three levels of library service program - Threshold, Minimum and Enhanced. The first two levels - Threshold and Minimum - would be the responsibility for the county to fund throughout the county library service area, with the exception of capital projects. Since 1958 the County has had a policy that local communities are responsible for funding capital projects for library facilities. Funding for the Threshold and Minimum levels of service program would come from current sources of revenue such as the historic property tax share as well as potential new funding sources such as benefit assessments, parcel taxes or other methods of financing. Funding of these two levels would insure a more common and equitable access to a basic level of library services throughout the county than currently exists. The third level - Enhanced - as well as capital projects funding, would be a community-specific responsibility. It would allow local communities to choose the enhanced level of library service that should be funded on a local basis. Sources of funding for this level of service program would come from community specific sources - city funding, zone specific parcel taxes or benefit assessments, or other local funding sources. CONTINUED ON ATTACHMENT: X YES SIGNATURE: _RECOMMENDATION OF COUNTY ADMINISTRATOR—RECOMMENDATION OF BOARD COMMITTEE APPROVE OTHER SIGNATURE(S): ACTION OF BOARD ON February 21�1797 APPROVED AS RECOMMENDED_OTHER_ All persons desiring to speak on this subject were heard. At the conclusion of the discussion, the Board REFERRED to the Education Committee and the City/County Relations Committee the Contra Costa County Library Master Plan for 1993-1998; and REFERRED to the Education Committee policy issues and possible joint venture with the schools with a report to the Board in 60 days (April 27, 1993). VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE X UNANIMOUS(ABSENT T ) AND CORRECT COPY OF AN ACTION TAKEN AND AYES: NOES: ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. ATTESTED February 23, 1993 Contact: 646-6423 PHIL BATCHELOR, CLERK OF THE BOARD OF SUPERVISORS AND COUNTY ADMINISTRATOR cc: County Library County Administrator By DEPUTY County Auditor I:\BOS\MP City/County Relations Committee (CAO) Education Committee (Library) 1 With the current funding crisis brought on by state budget actions, both for the current fiscal year and those proposed for the coming fiscal year, it is doubtful that the current sources of library funding will be adequate to even cover the Threshold level for the library. This emphasizes the importance for the county to seek to obtain additional local revenue authority for library services that will enable the county to fund both the Threshold and Minimum levels of library services in the Master Plan, as well as provide a method for community-based funding of the Enhanced level. BACKGROUND: On December 8, 1992 the Board of Supervisors received the Draft Master Plan. It authorized the Library Commission and the County Librarian to hold public hearings and to revise the plan based on that input. Over 750 individuals and groups were notified about the draft plan and asked to submit comments. All the cities were also asked to review the draft plan and submit comments, 5 of whom did respond (Danville, Lafayette, Orinda, San Pablo, and San Ramon). During December and January 6 public hearings were held, 4 staff meetings reviewed the draft plan and over 42 letters with public comments were received on the draft plan. Copies of all comments received are available for review at Library Administration. Subsequent to all the comments (and input from public hearings) being received, library staff and the Commission reviewed all the data on January 14, 1993 and recommended some changes be made in the plan. These changes were primarily in the following areas: 'explanation of the Per Capita Standards and Threshold Standard in order to better focus understanding of the document on how those standards were arrived at, and how the Per Capita Standard will be modified with additional use and needs factors for implementation -addition of background explanatory information on library organization, current services, staffing, history, governance and current basis for funding -addition of an objectives under Services focusing on the use of technology to enhance the library service program -addition of explanatory information for each of the Per Capita Standards that provides background data and comparative information on other libraries -addition of narrative interpretations for the Per Capita Standards for each of the five service areas with a population of over 10,000 that do not currently have a library - Alamo, Clayton, Dougherty Valley (projected development), Hercules, and West Pittsburg -inclusion of estimated implementation costs for objectives and standards and clarification of the funding responsibilities of the county and local communities -inclusion of data summaries At its meeting on January 28, 1993 the Commission reviewed and approved the proposed revisions in the above areas. Subsequently at its meeting on February 4, 1993 the Commission adopted the Contra Costa County Library Master Plan 1993 -1998 and transmitted it to the Board of Supervisors for consideration with a recommendation to adopt it as the policy document for the County Library. The Master Plan represents a major new policy document for the County Library. It identifies specific structural areas for changes in the overall service program in order to make library services more community-responsive. It also presents a rationale for creating a level of equity in the delivery of the library service program throughout the County Library service area. By the use of Per Capita Standards with specific community use and need characteristics factored in, essentially equal access to basic library services by all residents of the County Library service area will be the result. In addition, on a community specific basis, enhanced levels of library service can be chosen and locally funded. j iAbos\mp.bos WI-2- ... ............ ......... ..... WEST PITTSBUR ....... RECEIVE .............. ......... .. .. .... . ...... ............. . ....... .......... . . ................... ........ ..... .. . . .......... .:...... ... :.:.:.:::::. . .:....:. ..:.::: .......::. ........:.. :.::... . ... . 8� MUNICIPAL ADVISORYCOUNCIL CMI:CONTRA COSTAECO ORS BOARD OF IS February 2, 1992 Contra Costa County Board of Supervisors 651 Pine Street Martinez, CA 94553 Dear Board of Supervisors: GLERN WILLIAMS This letter is being sent to the Board from the West Pittsburg CHAI Municipal Advisory Council. As an elected body, our Council VICE--CHAIRCHAIR STERLING STEVENSON Was created by the Board to "provide advice to the Board of MARGARET VVILllES Supervisors, commission and County staff on planning, SECRETARY transportation/traffic...and other important community DEBRA MASON projects." TREASURER JEANETTE MANNING We send this letter in this capacity. We are writing to recommend that the Library Draft Master Plan be revised to KAREN KLACZYNSKI include West Pittsburg in the body of the report. West BRETT HOWARD Pittsburg needs to be considered like other communities needing services. The Council and other West Pittsburg residents are concerned about the following issues: 1 . One of the stated goals of the Library Master Plan is to "plan, with local communities, for new or expanded library facilities where needed." Unfortunately, this is the only part of the entire Master Plan that discusses this concept. The rest of the 160 page master plan is devoted to the needs of existing facilities, while virtually no discussion is present about communities that need to implement new facilities. The Master Plan ranks library services available in each community by a "minimum standard" according to population. Currently, Oakley for example is ranked 80% below the minimum standard in library square footage, and 88% below the minimum standard in the 3105 WILLOW PASS ROAD, PITTSBURG, CA 94565 (510) 458-1601 FAX (510) 458-1672 Contra Costa County Board of Supervisors Re: Draft Master Plan Page -2- number of volumes (p.43). These ratings result in Oakley being ranked as the number one community in need of attention in these areas. This example is not meant to question whether or not Oakley is deserving of library services; it definitely needs help. However, the community of West Pittsburg also needs help, and should not be considered any differently in terms of these needs. If the community of West Pittsburg were ranked it would rate 100% below the minimum standard in terms of library square footage, and 100% below the minimum .standard in terms of number of volumes. A community of almost 18,000 residents, West Pittsburg does not have a library at all. West Pittsburg is the largest community in Contra Costa County without a library. Instead, the Draft Master Plan has a separate section for communities that need a library structure, but do not have one (p.43.) The Draft Master Plan refuses to place West Pittsburg into the same category as other communities needing library services (pp.44-57.) The argument here is that, if you do not currently have a building, then you will never need books, materials or staff. Therefore, you cannot be prioritized with any other communities with the same needs as yours. Thus, without a library you can't get on the priority list, but if you are not on the list you can't have a library. Communities without a library still need one. To suggest anything else is ridiculous. West Pittsburg needs books, materials and staffing. Whether or not a library currently is in existence should not be the criterion. If West Pittsburg is not prioritized as needing library services in the Draft Master Plan, then it is unlikely the Board of Supervisors will spontaneously decide in the future to provide a facility, books or staff. It is ridiculous to tell a community that if someday they fund a library building, then they can come back to the Board and request to revise the Library Master Plan. The Board needs to make these changes before this-plan gets approved. Contra Costa County Board of Supervisors Re: Draft Master Plan Page -3- The Master Plan must be amended to correctly prioritize the needs of Contra Costa Residents. If this plan is truly designed to "insure equal levels of basic service throughout the county," then it needs to place all communities on the same priority list, and not hide some away separately in a 160 page document. County Librarian Anne Marie Gold has stated "[West Pittsburg] seems to have a fear that the way communities are prioritized in the Master Plan will have some correlation to how they are funded..." She is right. After all, isn't this a "Library Master Plan?" If this data is not to be used for funding purposes, why prioritize communities at all? By making a list, and leaving West Pittsburg off it, the County library system is saying that someday (when the county can afford it) this plan will be implemented, but West Pittsburg is not included. , If West Pittsburg is not considered on the same list as every other community in the County, then it will severely curtail our ability to request and receive library services in the future. 2. The West Pittsburg Municipal Advisory Council is also deeply concerned about the provisions being placed in the draft regarding the initial book collection for opening new libraries. The Draft Master plan would selectively reinterpret the Board's 1958 policy under which the Library system currently operates. The Council would refer the Board to the Library Policy of the Board of Supervisors (1.958) (See attached) which states: "It has been the policy and practice of the Board of Supervisors of Contra Costa County to provide personnel, books, and other library materials.for a county library service wherever communities .furnished suitable library quarters... let it be resolved that its continued policy [be] to provide personnel and books and other library materials...wherever communities indicate their need and practical interest by providing suitable library quarters. " Contra Costa County Board of Supervisors Re: Draft Master Plan Page -4- The Draft Master plan has selectively restated the policy (p. 96, para 3) to read: "The County ...is responsible for.funding the operating costs of libraries, such as personnel and library materials, and that local communities are responsible for providing the facility. " The Draft Master Plan recommends that from this point forward, communities will not only provide their own structure, but also fund the opening day collection of books. This is completely unfair to West Pittsburg, as it will be difficult enough to acquire a site and structure, but to add the financial burden of the book collection will complete preclude the community of West Pittsburg from ever having a library. Considering the above stated policy, the Draft Master Plan would then be in direct contradiction to existing board policy. The West Pittsburg Municipal Advisory Council is very concerned about the draft Master Plan's attempt to revise policy to make the initial book collection a responsibility of the community, and not a County responsibility as dictated by existing Board policy. We feel that this policy change would be grossly unfair, since it would discriminate against all communities in Contra Costa County that do not currently have a library. We therefore recommend that the Board remove this provision from the draft master plan. Action Recommended 1 . The Board of Supervisors should include the community of West Pittsburg in the Master Plan prior to adoption by the board. All aspects of the requirements of West Pittsburg need to be addressed, along with plans for implementation. 2) The Board should remove any provisions in the Draft Master Plan that will specifically change the 1958 policy regarding structures, personnel, books and materials. Specifically, West Pittsburg is concerned about any policy change that would require communities to provide funding for their opening day book collection. Contra Costa County Board of Supervisors Re: Draft Master Plan Page -5- Conclusion "A library is a landmark of civilization, a monument to the people's desire to learn. Whether the place looks monumental or not really doesn't matter. A library is a service organization, not a building. Whether it is a classic-pillared marble temple, a downtown store front or just a bookmobile is not nearly as important as what's inside and how it is used." -Changing Times The Board of Supervisors must not accept this Draft Master Plan as reflecting the needs or views of the residents of West Pittsburg. The Board must decide what is the purpose of the County Library System. Is it to provide service to those communities that have existing libraries? Or is it, as the Library Master Plan introduction states, "to insure equal levels of basic service throughout the county?" West Pittsburg residents can only hope it is the latter. This same plan that is supposed to "invest in and enhance the quality of public library service enjoyed by the residents of the county" is not in fact "developing new service programs that target the special needs of each community." If the Master plan is a road map for the Board of Supervisors, then West Pittsburg must be on the map, not just noted peripherally and then dismissed. At a public hearing County Librarian Anne Marie Gold stated "There is no guarantee that any or all of this [Draft Master Plan] is going to happen: it is basically a wish list." West Pittsburg Residents have wishes too. We wish to have a library. Brett Howard is the Chair of the Municipal Advisory Council Library Sub- committee; please contact him if you have any questions or comments. Sincerely, Glen Williams Chair West Pittsburg Municipal Advisory Council r' f APR-24-1992 10:05 FROH CCC L I ERAF'Y• AP1.1111. TO 57579418 P.09 LIBRARY POLICY BD. OF SUPERVISORS Tax Hata (3 mitt) IN Tt3E BOII-RD OF SUPERVISORS OF 12/16/58 CONTRA COSTA COUNXY, STATE OF CALIFORNIA December 16, 1958 In the Matter of policy with ) reference to providing personnol ) and books and other library )) materials Ud thia the limitation of the three mill ts.x ?rovidod ) for under Secticn 22173 of the ) California Education Code. ) WHEREAS, it has been the polic7 and practice of the Board of Supervisors of Contra Costa County to provide personnel, books and other library r..Ator- ials for a cc=t7 library service Wherever eocr_tiunities furnished suitable • library quarters; euul �' k'FiE'REI15, in recent Tears there have been accelerating requests .from local areas for enlarged library buildings to be provided by the county; and, UIIHFXXAS, tho Board of Supervisors under lection 22163 of the Califo:z)la Education Code r:e7 mNce general rules and regulations regarding the polioy of the county free librar7, and, WH mus under Section 22173 of the Calif or U a Education Ccde, the fiscal support of the county librar7 is li.^..ited to "a tax not to exceed three m4-lla on the dollar of aa000aod valuation"; and, WHEREAS, the sum of money raised from county taxies as lin.ited under Section 22173 or tae Calii'ornia Education Code is deeteed inadequate, for the cora struotion of branch librsr7 buildincs in addition to the operating ox- pendi•tures of county library service; . ' 'i73EREFOF.B, lot it be resolved that One Board of Supervisors a=iounee 1t3 continued pclic7 to provide porsonnel.and book3 and other library Materials within .ne llm.ta.lon or the throe mill tax mentioned nere^ tofore wherever corrir.tmitiol indien;o their need and practical interest by proTi dirg suitable library gaarters. The foregoing resolution is adopted by the Following vote of the Board: rLl"1 yupervlsurs Ivan 2.'Goyak, 14e1 F. 111o1.3o,n, Ray S. Taylor, W. a. Buchanan, Joseph S. Silva. HOES: crone A13SENT: !lona I hereb7 certif7 that the fora^oing is a ::r-ze and correct copy of an order entered on the minutes of said 3ooxd of Supervisors on the data alb rosaid. Witnoss m7 hand and trio Seal of the Board of Supervisors affixed this 16th day of Docc:3bor, 19,53. W. T. PA.130H, Cljrk RECEIVED FP.Ob1 510 646 6461 3 CITY COUNCIL Scott Talan.Mayor Anne Grodin.Vice Mayor LA FA_Y ETT E Ivor Samson Donald L.Tatzin � � �a..o.�.... Gayle B.Uilkema January 7, 1993 Anne Marie Gold County Librarian 1750 Oak Park Boulevard Pleasant Hill, CA 94523-4497 FAXED 1/8/93 Dear Ms. Gold: Thank you for giving the City of Lafayette the opportunity to comment on the Contra Costa County Library Draft Master Plan, 1993-1998. i Overall, the plan appears to be well founded and addresses the needs of the library system. However, there does not appear to be a dedicated funding mechanism to meet the service requirements of the three standards: baseline, absolute and optimum. We find that our community is adversely affected by the use of "per capita" standards as guidelines for the planning and resource allocation process (page 34, item 2a). We strongly recommend that the Library System give more consideration to other factors such as circulation, library usage, involvement of local volunteer groups and individual local needs. Volunteers can be a fundamental building block to improve library services in this county. Communities such as ours, have qualified individuals who can assist in keeping library services available to the public for longer periods of time than are currently available. We understand some of the labor concerns, but these are difficult economic times for government and we must seek new ways to provide services with the assets which we already have. Another area that should be explored is working with local school systems. Sharing library personnel and volunteers where an existing library facility is adjacent to a school would make better use of the available resources and keep the libraries open for greater periods of time. Lafayette Elementary School is adjacent to the Lafayette Branch of the Library. The "Friends of the Library" groups that exist throughout the county, should be allowed to consult with library officials to expand current libraries where there is a current need, such as in Lafayette, and given assistance in their fund raising activities to pay for the increased facilities. _. - ---- ------ -- -- _.._-- POST OFFICE BOX 1968 3675 MT. DIABLO BLVD..SUITE 210.LAFAYETTE.CA 94549-1968 TELEPHONE: (510)284-1968 FAX: (5 10)284-3169 The Lafayette community is a big user of library services: often residents must go out of town to meet their library needs. We encourage you to be an advocate for expanding library services in Lafayette and to meet the challenge of finding new ways(i.e. volunteers) to provide the service. These are some of the impressions which come to our attention at this time. Good luck to you and your organization as you attempt to implement your plan in this uncertain fiscal environment for government. Please call me if you would like additional information or clarification of our comments. Sincerely, l - J � Scott Talan Mayor ST:ba cc: City Council Maeve M. Pessis a:library.mp i DAMU,LE January 7, 1993 ^ Anne Marie Gold Director, Contra Costa County Library Draft Master Plan Comments Contra Costa County library 1750 Oak Park Blvd. Pleasant Hill, CA 94523 Dear Anne Marie, I am responding to the Draft Master plan on behalf of the Town of Danville. 'Ihe 'town is very interested in the future of the Contra Costa County Library system and specifically the Danville branch and Danville service area. Hopefully the following comments will be of use in the further development of the master plan. Human Resources: Objective number five (pg. 25) emphasizing the use of volunteers is of particular importance to Danville. We have a very strong volunteer program coordinated by a half time staff member. In the current time of cutbacks our volunteer program has proved to be more beneficial than we ever imagined. It is our hope that when the new Danville branch library is built, volunteers will play a large part in the library's ability to serve the community. In developing a volunteer program, the Contra Costa Library may wish to tic into existing programs in areas where libraries arc located. Danville will gladly work with the library to recruit volunteers as needed. Services: A kev component to the master plan is developing the means to f►lnd many of the excellent objectives_identified. Two central areas to consider are imbedded in objective number three (pg. 29): fee based services and making the library as self-service as possible. A strong customer service program that eliminates services that are not used and streamlines those that are most important to the library's clientele ca result in considerable savings as well as improve the library's image. \Vith the building of a new library, Danville is very interested in exploring fee based services for non-tradidonal services. It would be helpful if the master plan identified basic services that the library community feels should remain free of charge vs. those services for which a fee can be charged. Given the current funding problems, objectives involving funding ideas and service improvements should be given a high priority. 510 La Gonda Way • Danville. California 94526-1740 (510)820-6337 Collections: Objective III.B. (pg. 16) also addresses exploring funding sources. Local governments should be included in the list of groups the library staff will contact. Communication between the Library and business, community and other service groups within individual communities may be enhanced if contact is first made with the local government and contact is coordinated with any other plans the city(s) may be pursuing. Comments related directly to Danville section (ng. 961: Two minor points came to light in the Danville section. The service area is described as including "most of the incorporated population of Danville." The word "most" is confusing. Danville has always been under the impression that the entire Town is included in the service area. Secondly, in the demographic portion the population breakdown by ethnicity totals more than IGO% (103.7% to be exact). If there is a reason for this it should be explained. Obviously, the one major area not addressed is how all of this is financed. I assume this will come after the master plan is finalized. Danville has a strong interest in being; involved in the financing; strategy as it is developed. In general, it is obvious that a lot of time and effort has gone into developing the master plan. It is not an easy process but is crucial especially in these times. Since Danville has plans to build a new Danville branch library in the very near future, we are particularly interested in ensuring that it will be staffed and operated in a way which best serves our community. To this end, we look forward to working with the Contra Costa County Library staff in developing a strategic pian that blends the needs and resources of Danville with the abilities and resources of the library. If there are any questions regarding the above comments or if Danville staff can be of any assistance please feel free to contact me at 820-0154. Sincerely, George A. Sipel Town Manger cc: Danville Mayor and Town Council Susanna Schlendorf Stephanie van Og,*trop 26 onnda way onnda • california 94563 510 • 254-3900 January 7 , 1993 Ms. Anne Marie Gold County Librarian Contra Costa County Library 1750 Oak Park Boulevard Pleasant Hill, California 94523 Dear Anne Marie: On behalf of the City of Orinda. I am writing to comment on the Contra Costa County Library's 1993-1998 Draft Master Plan. We are pleased to be a part of the planning process. Ever since 1914, when a deposit station of the Contra Costa County Library was established in Orinda, the public library has been very important to the Orinda community. With the construction of a dedicated Library in 1958 and its addition in 1965. the library continues to be one of the most visible and important services that the County provides to the citizens of Orinda. Because the library is so important to our community, we feel that the Absolute Standards of the plan are an essential element in ensuring equal access to library services for all segments of the library community, whether they reside in large or small communities. It is also important for the plan to encourage local support of the Library, such as fundraising efforts of the Friends of the Library. Therefore, we hope that the plan will provide a distinction between per capita materials allocation and total volumes in the collection. A statement that local funds generated for the library would not decrease the amount of County funding would also be an important addition to the Master Plan. Because of the current demographic composition of Orinda's population it is anticipated that population will grow in the next decade through turn over in home ownership. Particularity, our population of children will increase, resulting in a continued and increasing need for children's library services. For this reason. we are particularily concerned that the Master Plan provide, through its recognition of local use patterns and community service needs, that the staffing level at the library will remain at its current level and compostion. Anne Marie Gold January 7, 1993 Page 2 We look forward to working together to maintain a strong and vital library which continues to serve the needs of the community. cereiy yours, rL ` J yc awkins Orinda City Counciimember San Rayon CITY OF SAN RAMON 2222 0BO 5148INO MON r O BOX 5 i a8 SAN RAMON.CALIFORNIA 90583 5101 2752200 FAX 15101 806-1436 January 8, 1993 Anne Marie Gold, County Librarian Contra Costa County Library 1750 Oak Park Blvd. Pleasant Hill. CA 94523-4497 Dear Anne Marie: Thank you for the opportunity to review and comment on the 1993-1998 Draft Master Plan. The City of San Ramon has hosted two meetings to discuss this Plan. At each of these meetings, public comment was taken as well as comment from several city officials. Both the Parks and Community Services Commission and the Library Advisory Committee have reviewed the Draft Plan. This letter outlines the concerns and comments from the City of_ San Ramon and its appropriate advisory bodies. In general, the City is pleased to see such a strong commitment from the County Library in the area of future planning and commitment to quality library service. We appreciate your efforts in this area. Outlined below are those areas of concern that San Ramon would like to see revised and/or included in the final Master Plan document. 1. The 5 and 20 year population figures need to be revised and clarified to include the Dougherty Valley development. The Planning Manager for the City of San Ramon has given a 20 year estimate for San Ramon between 66,000 and 75,000. This needs to be reflected. 2. The population area used for San Ramon provides no accounting for the large daytime commuter population (approximately 20,000). The Plan should be able to deal with population areas which have unique characteristics regarding their numbers and potential library..use. 3. The population area does not include the actual or projected uses by residents of adjacent communities, such as Danville, Blackhawk and Dublin. This information is available through circulation records. The actual user population should be included in the population service area figure, as we know that this population is affecting the level of service being provided at the San Ramon branch. 4. Use of population figures only in determining the baseline and optimum standards does not represent enough of a community's need for materials and funding. Population figures represent a group of people who are eligible or who may use the library. It does not represent the number of people who actually do use the library. Therefore, San Ramon would like to see a combination of factors in a formula basis, that at least includes circulation in the branch in the allocation of resources. There are certainly other factors such as in library use and assessed valuation which could be used, but San Ramon feels strongly about the circulation which represents actual use. :. A sixth goal should be added to the existing five which will address the area of funding. This plan has no goals or objectives relating to this important element. It should address current and future funding, along with new sources of funding, as well as a discussion about the role that city funding will or should play in the area of library service to a community. 6. Provide language in the Plan regarding the commitment to provide written annual reports to each city on the status and update of the Master Plan. Again, thank you for the opportunity to respond. Please feel free to contact me should any of these points require further clarification. Sincerely, K en McNamara Community Services Manager (510) 275-2279 cc: City Council members Parks and Community Services Commission members Library Advisory Committee members Herb Moniz, City Manager Jeff Eorio, Director of Parks and Community Services C CITY OF SAN PABLO One Alvarado Square, San Pablo, CA 94806 (510)215-3000 • Fax#(510)235-7059 RECEIVED- Office EM Office of the City Clerk DECLERK 601- RS December 29, 1992 rho•« rr Contra Costa County The ,card of Supervisors 651 Pine St., Room 106 Martinez, CA 94553 Dear Ladies & Gentlemen: At the City Council Meeting of December 14, 1992,Library Commissioner,Gail McMurchie, presented the proposed Master Plan for the Contra Costa Library System to the San Pablo City Council. Upon completion of the report and discussion, the San Pablo City Council went on record as supporting the Master Plan. The Plan, for the first time in Contra Costa County, maps out comprehensive library services available county wide and defines the mechanism by which resources can be allocated among various branches. With full recognition of the fact that funding will continue to be extremely tight over the lifetime of the plan, at this time the San Pablo City Council also wishes to extend our compliments to the Library Commission and Staff for more than 15 months of work in formulating the Master Plan. We strongly urge the support of the Contra Costa Board of Sup:r%isors in adopting the Master Plan for the Contra Costa Library System. Sincerely, /yl • 5ose M. Gomes Mayor cc Contra Costa Library Commission Susan Reeve, San Pablo Branch Librarian wcnwp511daiW ibraryJtr + AttYeMd Pette ............ CO... N................. TR........................ 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MASTER PLAN 1993 - 1998 Li � MISSION STATEMENT � The Contra Costa County Library: Bringing People and Ideas Together FOREWORD ' February 1993 The Contra Costa County Library Master Plan 1993-1998 represents a major commitment to invest in and enhance the quality of public library service enjoyed by the residents of the county. It focuses on the future information and library service needs of the communities served by the library. The plan envisions a library that transcends the walls within which it operates, one which ' has the ability to play a central role in the communities it serves and to impact positively the quality of life for everyone who benefits by its services. The plan represents an ambitious program to upgrade the overall service program of the library, including making the collection more responsive to the needs of the communities, developing new service programs that target the special needs of each community, using technology to ' enhance access to information, investing in staff to insure quality customer service, ensuring that communities are aware of the library services offered to them, and upgrading the physical facilities in which the library operates. In response to constantly changing populations and demographics, the plan also addresses the need to insure equal levels of basic service throughout the county. What will it take to make this vision of library service a reality? It will require the commitment of the citizens of Contra Costa County coupled with the willingness of local communities and officials to join hands to insure that this highly valued public service has the opportunity to grow rand enrich the lives of all who use it. The fiscal climate within which the library operates will continue to be difficult during the next few years. We must be willing to work to secure new and enhanced sources of funding. Merely because funding may not be easily obtained is not a reason to let go of the commitment to change and develop. What may be necessary is a willingness to revise time frames or lengthen the time to implement a program, rather than to choosing not to move forward. I am excited by the new vision of library service that the Master Plan represents. Its implementation will insure that all residents and communities of Contra Costa County are well served. Libraries touch all parts of our diverse communities; the youngest users learn to love reading through Toddler Time story hours; business people gain access to important financial information that will allow their companies, and in turn our communities, to grow and prosper, teenagers find a whole world of information that opens up new opportunities for them, adult learn;-rs gain access to the world of books and reading for the first time and all users may just enjoy browsing in the world of books and ideas. Let us move forward together as we meet all of these diverse needs and create a public library of which we all can be proud. Judy An rson, Chairperson ' Contra Costa County Library Commission ' TABLE OF CONTENTS ' LIBRARY COMMISSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1 ' EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2 PLANNING HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 13 ' PLANNING PROCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 13 PLANNING SCHEDULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14 MASTER PLAN COMMITTEES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 16 ' LIBRARY ORGANIZATIONAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . Page 19 GOVERNING STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 19 LIBRARY HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page,21 CURRENT SERVICE DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . Page 22 ' LIBRARY STAFF, VOLUNTEERS AND ORGANIZATION CHART . . . . . Page 27 LIBRARY LOCATIONS AND HOURS . . Page 29 iSTATEMENT OF VALUES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 31 MISSION STATEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 32 GOALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 33 ' OB7ECTIVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page34 COLLECTIONS Page 34 COMMUNITY RELATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 37 FACILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 39 HUMAN RESOURCES Page 42 SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 47 ' STANDARDS FOR PLANNING AND RESOURCE ALLOCATION . . . . . . . . . . . Page 56 THRESHOLD STANDARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 61 PER CAPITA STANDARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 63 1 FACILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 63 PRIORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 66 VOLUMES PER CAPITA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 75 ' PRIORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 77 MATERIALS EXPENDITURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 86 PRIORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 88 ' HOURS . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 97 PRIORITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 99 STAFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 108 1 PRIORITIES . . . . . . . . . . . . . . . . . . . . . . .I . . . . . . . . . . . . . . . . Page 112 ' PER CAPITA STANDARD IMPLEMENTATION . . . . . . . . . . . . . . . . . . . Page 129 ' ANTIOCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 129 BRENTWOOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 134 CONCORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 139 CROCKETT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 144 DANVILLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 147 EL CERRITO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 152 EL SOBRANTE . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 157 KENSINGTON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 162 LAFAYETTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 166 , MARTINEZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 171 MORAGA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 176 OAKLEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 180 ' ORINDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 185 PINOLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 189 PITTSBURG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 194 ' PLEASANT HILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 199 RODEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 204 SAN PABLO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 207 ' SAN RAMON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 212 WALNUT CREEK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 217 YGNACIO VALLEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 222 ALAMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 227 CLAYTON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 230 ' DOUGHERTY VALLEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 233 HERCULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 236 WEST PITTSBURG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 239 FINANCIAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 242 LIBRARY REVENUE & EXPENSE HISTORY . . . . . . . . . . . . . . . . . . . . Page 242 ' MASTER PLAN ESTIMATED IMPLEMENTATION COSTS . . . . . . . . . . Page 250 POTENTIAL FUNDING SOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 252 EVALUATION PROCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 254 APPENDICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 256 TERMS AND DEFINITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 256 LIBRARY BILL OF RIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 258 INTELLECTUAL FREEDOM STATEMENT . . . . . . . . . . . . . . . . . . . . . . Page 259 DATA INSTRUMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 263 USER SURVEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 264 NEWSPAPER SURVEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 267 FOCUS GROUPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 272 KEY INFORMANT INTERVIEWS . . . . . . . . . . . . . . . . . . . . I . . . . . . . . Page 284 SRI DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 288 SERVICE AREAS . . . . . . . • . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 290 CENSUS TRACT DATA Page 291 1990 POPULATION AND 20 YEAR POPULATION PROJECTIONS CHART . . . . . . . . . Page 296 USER SURVEY ZIP CODE DATA . . . . . . . . . . . . . . . Page 298 1 BOARD OF SUPERVISORS: ' Supervisor Toni Powers - District 1 Supervisor Jeff Smith - District 2 Supervisor Gayle Bishop - District 3 ' Supervisor Sunne Wright McPeak - District 4 Supervisor Tom Torlakson - District S LIBRARY COMMISSIONERS: Catherine Anderson District 4 Judy Anderson Distract 3 Joyce Atkinson City of Clayton Jules Black District 1 Dave Bortin City of Walnut Creek Katherine Compagno City of El Cerrito NJoseph Goglio Contra Costa Central Labor Council Kleanthy Gonos Superintendent of Schools Alice Hampson City of Pittsburg Dobie Jenkins District 2 Vernita Kennen City of Pleasant Hill Diane Longshore Contra Costa Council Verna McClure City of Concord Gail McAiurchie City of San Pablo ' Yolanda Misquez City of Brentwood Bev Novarina District S Maeve Pessis City of Lafayette Dale Peterson City of Antioch Susanna Schlendorf Town of Danville Gerald Schlintz City of Pinole Keith Sexton Town of Moraga Meredith Shadrach City of Satz Ranson Victor Sundquist Alliance for Better Libraries Curt Thayer City of Hercules Jeanne Will City of Martinez Amy Worth City of Orinda COUNTY ADMINISTRATOR: Phil Batchelor ' COUNTY LIBRARIAN: Anne Marie Gold CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 EXECUTIVE SUMMARY PLANNING PROCESS In March 1991 the Contra Costa County Board of Supervisors appointed a new 26 member County Library Commission. As part of its responsibilities, it was charged with participating in the planning process including the Library Master Plan. In August 1991 a joint Commission-staff Planning Task Force was formed and from September 1991 -January 1992 extensive data collection was undertaken including key informant interviews, focus groups, an in-library user survey, a newspaper survey, staff focus groups and analysis of ' library statistical data. From February 1992 - May 1992 the Task Force and various subgroups developed a new mission statement, goals and objectives. In May 1992 the Library Commission reviewed the work of the Task Force and established a Policy/Framework subgroup to consider equity issues. The Policyffi"ramework subgroup presented draft Per Capita standards in five areas to the Library Commission at its meeting in October 1992. The Commission at its October 1992 meeting approved the final draft of the Master Plan and ' established a process for public hearings and comment. In December 1992 the Board of Supervisors received the draft Master Plan and authorized public hearings to be held. In January 1993 the Commission considered all comments and public hearing input and revised the plan accordingly. On February 4, 1993 the Commission adopted the Master Plan and sent it to the Contra Costa County Board of Supervisors for consideration. MISSION STATEMENT ' The mission statement of the Contra Costa County Library is: THE CONTRA COSTA COUNTY LIBRARY: BRINGING PEOPLE AND IDEAS TOGETHER GOALS The goals of the Contra Costa County Library are: Collections • Provide collections that meet the needs of a diverse community. 1 Page 2 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Community Relations • Increase public awareness of and support for the library and its services. Facilities • Maintain and operate library facilities that are inviting, accessible and ' fully usable. • Plan, with local communities, for new or expanded library facilities i where needed. Human Resources ' • Provide well-trained, motivated staff at all levels commensurate with the demands for library services. Services • Provide quality library services that respond to the changing needs of the community. ' OBJECTIVES ' For each of the goals listed above, there are a number of objectives that have been developed to ensure that each goal is achieved. Each objective in the report describes what specific activity will take place, who will carry it out and a timeline for when it will be achieved. The objectives for each goal are summarized below: Collections , In order to ensure that the library's collections satisfy the informational, t educational, recreational and cultural needs of the community, collections will be assessed for their currency, usage and relevancy, and plans developed to improve the collections. Internal practices and procedures will be: examined to ensure that materials are available in a timely manner and access to material such as newspapers and magazines will be improved. New avenues for increasing funding for library materials will be identified and explored. Page 3 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Community Relations I All library promotional material (brochures, maps,etc.) will be evaluated for their usefulness and attractiveness and will be regularly scheduled for updating. Improved publicity and media coverage of library programs and activities will be planned. Internal and external communications will be enhanced by the addition of both a staff newsletter and a newsletter to inform the public about library- related programs, services and activities. The library will foster stronger ties with Friends of the Library groups and non-profit community organizations that support libraries. ' Facilities Based on the square foot standards described in this report, a comprehensive plan ' will be developed to ensure that library facilities have sufficient lighting, parking, accessibility, signage, furnishings and equipment, and seating capacity and to improve the cleanliness and maintenance of library facilities. Human Resources In order to provide a strong customer-service oriented staff, a number of objectives have been developed to improve staff training and development and make them more widely available, build morale, and ensure the staffing levels required for effective public service and projected long-term staffing needs. A number of improvements will be made to the library's volunteer program to build upon the existing volunteer program to supplement library services available to the community. ' Services Each library will develop a plan of service based on the unique needs of the individual communities, which may include service to underserved portions of the community or programs or activities for target populations, such as seniors, children, etc. Existing services programs and activities will be evaluated to ensure that library users find them convenient, efficient, and accessible. Cooperative efforts and partnerships will be explored to improve existing services or to design and implement strategies for new programs and services. Particular attention will be paid to increasing the effectiveness of library services for youth. Page 4 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 � t STANDARDS FOR PLANNING AND RESOURCE ALLOCATION ' Standards Definitions , The primary determinant used in developing guidelines for planning for library services and for allocating resources was population. However,-the use of any per capita guideline would be modified for implementation purposes by use and need factors. The standards were divided into two major components - the Minimum standard representing the minimum level of service and the Enhanced standard representing a higher level of service. However, overriding these per capita standards are Threshold standards which would be applicable to any community with a service area population of 10,000 or greater. Any community with a service area population of 10,000 or less would not be required to meet the Threshold or per capita standards. By virtue of its function, the central resource facility for the County Library may exceed any per capita standard. Bay Area comparative averages were reviewed in each area of standard. Standards were developed in five separate areas: Facility square footage Number of volumes Annual materials expenditure Open hours per week FTE Staff (Full Time Equivalent) The implementation timeline for Minimum standards is five years and: would be accomplished by both the reallocation of existing revenues and growth in existing revenues and new sources of revenue. Implementation of Enhanced standards would only be achieved with new sources of revenue without a specified time frame. Threshold Standards Service Area Population: 10,000 Facility Square Footage: 5,000 Number of Volumes 20,000 Materials Expenditure: $20,000 Open Hours Per Week: 40 FTE Staff 3.5 FTE Page 5 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 tSquare Foot Per Capita: Current average: .32 square feet per capita Minimum: .30 square feet per capita Enhanced: .50 square feet per capita Based on the current service area population and the current square feet of library space today, an additional 28,280 square feet would need to be added to reach the Minimum standard and 171,393 to meet the Enhanced standard. To meet twenty year facility planning needs, 110,099 ' square feet would need to be added to meet the Minimum standard and 307,758 square feet to meet the Enhanced standard. Contra Costa County has operated under a policy since 1958 that library operating revenues shall not be used for building construction. The County has established 1 a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed- San Ramon and Clayton -the local community has also been responsible for funding the cost of the opening day materials collection. The capital project priorities, based on libraries whose square footage is below the current Minimum needs, are: ' For communities with a population of 10,000 or greater that do not have a library: COMMUNITY POPULATION ' 1. West Pittsburg 17,453 2. Hercules 16,829 3. Alamo 12,277 Page 6 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , For communities with a population of 10,000 or greater that do have a. library: , LIBRARY % BELOW MINIMUM STANDARD ' 1. Oakley 80% 2. Concord 63% 3. Pittsburg 60% 4. Danville 50% 5. Antioch 42% 6. Martinez 35% 7. Walnut Creek 32% 8. Brentwood 30% 9. San Pablo 26% 10. El Cerrito 7% 11. Lafayette 6% Volumes Per Capita Current average: 1.64 volumes per capita Minimum: 2 volumes per capita Enhanced: 3 volumes per capita Based on the current population and the current number of volumes in the collection, 472,131 volumes would need to be added to reach die Minimum standard and 1,1.87,696 volumes to reach to Enhanced standard. To meet the five year needs, 698,633 volumes would need to be added to reach the Minimum standard and 1,527,449 volumes to reach the Enhanced standard. 1 Page 7 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 The volumes per capita priorities, based on libraries whose volumes per capita are below the current Minimum needs, are: LIBRARY % BELOW MINIMUM STANDARD ' 1. Oakley 88% 2. Pittsburg 73% 3. Concord 71% 4. Antioch 63% 5. Danville 60% 6. Pinole 56% ' 7. San Pablo 53% 8. Martinez 51% 9. San Ramon 34% 10. Brentwood 31% 11. Walnut Creek 29% 12. Ygnacio Valley 7% _Materials Expenditure Per Capita Current per 76. average: $1capita g P Minimum: $2.00 per capita 1 Enhanced: $4.00 per capita Based on the current population and the current materials expenditure per capita, $371,130 would ' have to added to the materials budget to reach the Minimum standard and $1,802,260 to reach the Enhanced standard. To meet the five year needs, $597,632 would have to be added to the ' materials budget to reach the Minimum standard and $2,255,264 to reach the Enhanced standard. Page 8 CONTRA COSTA COUNTY LABR.ARY MASTER PLAN 1993-1998 ' The materials expenditure per capita priorities, based on libraries whose materials expenditure per capita are below the current Minimum needs, are: LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 78% ' 2. Pittsburg 67% 3. Concord 66% 4. Antioch 57% 5. Martinez 54% 6. San Pablo 52% 7. Pinole 51% 8. Danville 44% 9. Brentwood 24% 10. San Ramon 18% 11. Walnut Creek 13% Open Hours Per Week Per 1,000 Residents Current average: 1.83 per capita Minimum: 1.5 per capita Enhanced: 2.0 per capita Based on the current population and the current open hours per week, 279 hours of service per week would have to added to reach the Minimum standard and 637 hours of service per week to reach the Enhanced standard. To meet the five year needs, 449 hours of service per week would have to be added to reach the Minimum standard and 864 hours of service per week reach the Enhanced standard. I Page 9 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 The open hours per week per 1,000 residents priorities, based on libraries whose open hours per week are below the current Minimum needs, are: LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 42%* 2. Concord 75% 3. Antioch 58% 4. Pittsburg 55% 5. Danville 43% 6. Walnut Creek 41% 7. Pinole 40% 8. Pleasant Hill 39% 9. San Ramon 33%** 10. Martinez 16% 11. San Pablo 7% I *Does not meet Threshold standard **Does not include hours paid for by the City FTE (Full Time Equivalent) Staff Per Capita Clerk: Current average: 1 FTE Clerk per 22,833 residents Minimum: 1 FTE Clerk per 15,000 residents Enhanced: 1 FTE Clerk per 14,000 residents ' Professional: Current average: 1 FTE Professional per 16,160 residents Minimum: 1 FTE Professional per 10,000 residents Enhanced: 1 FTE Professional per 7,500 residents Based on the current population and the current FTE Clerk staff, 8.15 FTE Clerks would need to be added to reach the Minimum standard and 11.56 FTE to reach the Enhanced standard. To meet the five year needs, 15.7 FTE Clerks would need to be added to reach the Minimum standard and 19.65 FTE to reach the Enhanced standard. Based on the current population and the current FTE Professional staff, 8.01 FTE Professionals would need to be added to reach the Minimum standard and 31.86 FTE to reach the Enhanced standard. To meet the five year needs, 19.33 FTE Professionals would need to be added to reach the Minimum standard and 46.96 FTE to reach the Enhanced standard. ' Page 10 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' The FTE staff per capita priorities, based on libraries whose FTE staff are below the current , Minimum needs, are: CLERK LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 81%* 2. Concord 67% 3. Pittsburg 62% 4. Antioch 59% 5. Martinez 46% 6. Danville 43% 7. San Ramon 34%** 8. Pinole 32% 9. Walnut Creek 17% 10. El Cerrito 9% 11. San Pablo 9% 12. Ygnacio Valley 7% PROFESSIONAL LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 87%* 2. Concord 65% 3. Pittsburg 58% 4. Antioch 57% 5. Pinole 44% 6. San Pablo 39% 7. Martinez 33% 8. Danville 19% 9. Walnut Creek 12% 10. Brentwood 10% 11. San Ramon 5%** *Does not meet the Threshold standard **Does not include staff paid for by the City Page 11 1 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' FINANCIAL IMPLICATIONS OF THE MASTER PLAN County Library revenues have increased from$5,029,506 in 1977-78 to $11,985,072 in 1991-92. A decrease of approximately 10% is expected for 1992-93 as a result of actions taken by the State Legislature. Prior to the 1978-79 fiscal year approximately 98% of library revenues were ' from dedicated property taxes which were determined each year by the Board of Supervisors. For 1992-93 approximately 67% of library revenues are estimated to be from property taxes. The balance is from a combination of an allocation from the Special District Augmentation Fund, the State Public Library Fund, fines and fees and other smaller sources. Library expenditures are primarily for staff,building occupancy, and library materials. Staff costs account for approximately 70% of the library budget. Each of the Objectives in the Master Plan has been reviewed for potential costs. Some can be accomplished with a one-time expenditure only. Some will require on-going expenses only. Others will have both one-time and on-going expenses. Future funding sources for the County Library are not certain. In 1992-93 the State Legislature diverted $1,049,434 of library property taxes to schools. In 1993-94 it is possible that the State will divert additional library taxes to schools and/or reduce or eliminate the library's Special District Augmentation Fund allocation. It is therefore important that alternate sources of funding the County Library be investigated. _ EVALUATION PROCESS tAn evaluation process has been established which will monitor progress made towards accomplishing the goals and objectives and towards reaching the standards set forth in the plan. ' The process includes a regular schedule for monitoring progress towards accomplishing the Master Plan and communicating this to the library staff, Library Commission, Board of Supervisors, library support groups, local governments and the general public. Page 12 1 rCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 r PLANNING HISTORY rPLANNING PROCESS In March 1991 the Contra Costa County Board of Supervisors appointed a new 26 member ' County Library Commission. As part of its responsibilities, it was charged with participating in the planning process including the Library Master Plan. In August 1991 a joint Commission-staff Planning Task Force was formed which determined the outline of the planning process to be used and decided that the plan should cover a five year time period. From September 1991 - January 1992 extensive data collection was undertaken under the guidance of the Planning Task Force. The data collection methods included over 150 key informant interviews, over 60 focus groups with over 1,000 people in attendance, an in-library user survey with over 10,000 respondents, a newspaper survey with over 700 respondents, 6 staff ' focus groups and further analysis of the Survey Research Institute August 1990 survey data. As a result of this data collection, the Planning Task Force developed a new mission statement for the library as well as five major goal areas. Five subgroups of the Task Force, one for each goal, were then formed in February 1992 with a mixture of staff and Commission members on r each subgroup. Each subgroup then proceeded to develop specific objectives for its goal. In May 1992 the Planning Task Force reviewed and adopted the work of all the subgroups. In May 1992 zhe Library Commission received and discussed this first draft of the mission statement, goals rand objectives for the Master Plan. During its work on the goals and objectives in the spring of 1992 the Planning Task Force ' determined that it was necessary to appoint one more subgroup to study Policy and Framework issues as they relate to overall allocation of resources and planning needs of the County Library. At its meeting in May 1992 the Commission created such a subgroup which then proceeded to meet over the next two months. It looked at the various issues related to how resources are allocated within the library, what reasonable criteria might be for such allocation, and how alike or different the current service programs were for the various libraries in the county. From June ' through August the subgroup suspended their work due to the budgetary crisis currently being experienced throughout the county and the library. In September 1992 the subgroup reconvened and decided to look at the issues relating to equity of service program and resource allocation based on per capita guidelines. By October 1992 the subgroup had developed five areas for proposed per capita standards which were then presented to the Commission at its meeting in October 1992. rThe Commission at its October 1992 meeting approved the final draft of the Master Plan, including the draft standards for planning and resource allocation as well as the final draft of the mission statement, goals and objectives. It directed the County Librarian to set up public rPage 13 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' hearings as well as a broad-based public and. staff input process on the draft plan. The hearings were held in the December 1992 - January 1993 time frame with all public comments due by January 8, 1993. During January 1993 the Library Commission considered all the public ' comments and revised the plan accordingly. On February 4, 1993 the Library Commission adopted the final version of the Master Plan and sent it to the Contra Costa County Board of Supervisors for consideration. PLANNING SCHEDULE July - September 1991 Appointment of Planning Task Force Planning orientation for Task Force, staff and Library Commission September - October 1991 Review of data gathering needs and establishment of data gathering processes/training November 1991 - January 1992 Community data gathering including in library user survey, newspaper survey, key informant interviews, and focus groups Review of library statistical data January - February 1992 Compilation of data gathering results and statistics February 1992 Task Force review of data compilation Task Force development of draft mission statement and goals brainstorming Review of draft mission statement by Commission and staff March - April 1992 Task Force development of goals Appointment of Task Force subgroups to develop objectives for goals Task Force subgroup development of objectives May 1992 Review of draft plan by Library Commission Appointment of Policy/Framework subgroup to review equity issues June - September 1992 Review of equity issues by Policy/Framework subgroup Page 14 ' 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 October 1992 Commission review and adoption of draft Master Plan including Per Capita Standards 1 November 1992 - January 1993 Contra Costa County Board of Supervisors reception of draft Master Plan and 1 authorization of public hearings on plan Public hearings on draft Master Plan Public comment period on draft Master Plan 1 Staff hearings/comments on draft Master Plan January 1993 1 Library Commission review of all comments on draft plan and revision of plan February 1993 1 Library Commission adoption of Master Plan and transmittal of it to Contra Costa County Board of .Supervisors for consideration 1 i 1 1 1 1 1 i 1 1 Page 15 1 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' MASTER PLAN COMMITTEES LIBRARY PLANNING TASK FORCE Staff Members: Library Commission Members: Anne Marie Gold Joyce Atkinson Anne Cain Roxane Hughes Jerry Prideaux Maeve Pessis Rose-Marie. Kennedy Gerald Schlintz ' Rosemarie Roen Victor Sundquist Stella Baker Candy Brittain Daniel Hersh Ex Officio: Nancy Ledeboer Lyn Palme Terty Mc Graw, Office of County Ann Shelton Administrator Cindy Silver Scott Tandy, Office of County Ralph Wright Administrator ' POLICY/FRAMEWORK SUBGROUP Staff Members: Library Commission Members: Anne Marie Gold Judy Anderson ' Anne Cain Jules Black Cindy Brittian Fran Fraser Daniel Hersh Roxane Hughes I Sara Loyster Gail McMurchie Lyn Palme Maeve Pessis Dale Peterson: ' Meredith Shadrach Amy Worth t Page 16 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' LIBRARY PLANNING TASK FORCE SUBGROUPS ' FACILITIES: HUMAN RESOURCES: , Library Commission Members: Library Commission Members: Joyce Atkinson Joe Goglio Victor Sundquist Verna McClure Meredith Shadrach Staff Members: Staff Members: Jerry Prideaux - Convener Rose-Marie Kennedy - Convener Jan Aaronian Patty Chan Bonnie Hogan Cindy Brittain Rotha Malone Nina Ellsworth Joyce Marlin Maty Housel Lucy Meinhardt Pam Jahner Anne Partridge Diane Lee Stefanie van Ogtrop Marian Partridge Ralph Wright DeRoyce Bell, Office of County Administrator SERVICES: COLLECTIONS: Library Commission Members: Library Commission Members: Judy Anderson: Maeve Pessis Amy Worth Gerald Schlintz Staff Members: Staff Members: Anne Cain - Convener Rosemarie Roen - Convener Linda Duncan Scott Bauer Gayle Garrison Barbara Fenichel Marilyn Millis Daniel Hersh Pam Olsen Janet Hildebrand ' Lyn Palme Lin Look Shannon Perry John Pardee ' Linda Phillips Hildah Pemberton Ann Shelton Cindv Silver Gray Wiley Aili Taback , Valerie Zito Neall Tiplor Kris Wick Page 17 rCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 rLIBRARY PLANNING TASK FORCE SUBGROUPS rCOMMUNITY RELATIONS: r Library Commission Members: Alice Hampson Roxat:e Hughes r Staff Members: Stella Baker - Convener Leon Cho Rosemary Fonseca Sara Loyster Rhial Patel Margaret Smith Carol Somerton Sat:dy Steiger Denise Stoddard Paula Thompson 1 r r 1 r 1 1 r r Page 18 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 LIBRARY ORGANIZATIONAL INFORMATION ' GOVERNING STRUCTURE The Contra Costa County Library is organized under the 1911 County Free Library Law which now constitutes Sections 19100 - 19180 of the State of California Education Code. As such the Contra Costa County Board of Supervisors serves as the governing board for the library. The service area for the library includes all of the area of the county with the exception of the ' incorporated area of the City of Richmond which is served by its own municipal library. While for purposes of property tax allocation the county library is considered a special district, for operational purposes it operates as a county department and is subject to all the policies, rules ' and regulations of such. In 1991 the Board of Supervisors established an advisory Contra Costa County Library Commission. There are 27 possible seats on the Commission - one from each supervisorial district (5), one from each incorporated city (18), and four special seats, one each from the County Office of Education, the Central Labor Council, the Contra Costa Council and the ' Alliance for Better Libraries. The Commission currently operates with 26 members as the City of Richmond has chosen not to make an appointment to the Commission. In establishing the Commission the Board of Supervisors gave it specific purposes including: A. To serve in an advisory capacity to the Board of Supervisors and the County ' Librarian. B. To provide a community linkage to the County Library. C. To establish a forum for the community to express its views regarding the goals and operations of the County Library. ' D. To assist the Board of Supervisors and the County Librarian to provide library services based on assessed public need. ' E. To develop and recommend proposals to the Board of Supervisors and County Librarian for the betterment of the County Library including, but not limited to, such efforts as insuring a stable and adequate funding level for the libraries in the County. ' The specific advisory duties of the Commission include participating in the planning process, holding public hearings, monitoring the achievement of goals and reporting on such achievements to the Board of Supervisors and County Librarian, making recommendations on the library ' budget, assisting in the development of policies, and determining necessary funding levels and alternative levels of financing. The Library Commission is specifically prohibited from undertaking any inquiry or investigation into the personnel policies and practices of the County ' Library or the day-to-day administrative operations of the County Library. Page 19 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Day-to--day administrative operations of the County Library are the responsibility of the County , Librarian who reports through the County Administrative Officer to the Board of Supervisors. Within the library, administration and management of operations is delegated to specific ' managers. 1 1 1 1 1 r r r r r r r r . r r Page 20 1 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 LIBRARY HISTORY ' The Contra Costa County Library was founded in 1913. It was not the first library in the county - the Martinez Free Reading Room and Library Association had been running a library for the public since 1896, and the Richmond Public Library had opened in 1909 - but its creation tbrought a new commitment to widespread, county-wide library service. The county library of the early days was quite different from the library of today. The first "branches" were corners of post offices, stores, schools or even private houses. Each site had a "custodian," someone who was already on the site who was paid a small monthly fee to check books in and out and ship them to and from the library headquarters in Martinez. The first branch buildings devoted solely to library service, "small bungalow libraries" in Antioch, Concord, and Walnut Creek, were opened in 1916. Many of the other early branches were much more modest - Bay Point's was in a converted bandstand for several years, and Pinole shared its ' building with a fire station and a jail. This decentralized, no-frills operation meant that branches could be operated in a wide number ' of locations, an important consideration at a time when transportation around the county was no easy matter. By 1928 the county library had 43 branches (it has 21 today including the central ' library) and provided library service to 64 public schools. There were branches operating in such communities as Associated, Giant, Nichols and Oleum, as well as at three Standard Oil pumping stations. ' In the years following the Second World War, as Contra Costa County changed from a mostly rural county to a suburban one, the county library began to change into the system it is today. ' The library started hiring its staff through the merit system in 1947, and the first branch librarian was hired (for El Cerrito) in 1949. More training was provided for the library assistants who now ran most of the larger branches, and the smaller branches ("deposit stations" still run by custodians) began to be shut down, especially after the library started bookmobile service in 1956. The library stopped providing books to school libraries in 1953. In the mid-1950's, the library began an ambitious program to construct much larger branch buildings. This eventually led to the construction of most of the buildings that the library uses today. Between 1958 and 1974, 15 of the 21 library buildings now in use (all but the older buildings at Crockett, El Cerrito, Martinez and Rodeo and the newer ones at Brentwood and San Ramon) were opened. Among these were the county's first central library and the adjacent library administrative and technical services center, which opened in 1961. Proposition 13, which was passed in 1978, eliminated the method of taxation that had paid for most of the new branch buildings and put an end to this rapid expansion. Brentwood (1979) and ' San Ramon (1989) have been the only new buildings to open since, though a new Clayton branch is now on its way. The library was able to move forward in other ways - in 1979, the old card catalog was replaced by a computer-produced microfilm catalog, which in turn gave way to the ' current CD-ROM computer catalog in 1988. The circulation system was put on computer in 1989. I' Page 21 i' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' CURRENT SERVICE DESCRIPTIONS i The Contra Costa County Library serves over 2.5 million people annually through a Central ' Library, 17 Branches, 3 outlets, 2 detention facility libraries and a bookmobile. During 1991- 1992, users of the Contra Costa County Library borrowed over 3.8 million books, videos, and other audio-visual resources, asked over 400,000 reference questions, and attended over 2,816. ' programs held at the libraries. BRANCHES AND EXTENSION SERVICES The 17 branch libraries serve specific cities or communities in the county with a wide range of collections, programs and services for library users of all ages. Each of the 17 branches offers reference services and recreational reading materials for adults and children, building collections that reflect the special interests and composition of the community service areas. Branch collections vary in scope and size, reflecting local community needs and interests. The 3 outlets, , located in Crockett, Oakley and Rodeo, primarily offer browsing collections with limited reference services. The 2 detention facility libraries, in Martinez and West County, offer recreational reading materials and some legal reference services provided by trained law clerks. Funds for materials for the detention facility libraries are provided by the Sheriff's Department while staffing is provided by the county library. During fiscal year 1991-92, over 3 million books, videos, cassettes and other library materials were checked out from the branch libraries, representing 80% of the total systemwide circulation, and over 300,000 reference questions were answered. Over 2 million people visited the branch libraries and over 61,000 people attended children's programs. Most of the branch ',W)raries also provide meeting rooms where community organizations can hold meetings and programs. Libra service to children, available at all library locations, includes ;individual reference and Library Y reader's advisory services and many ongoing programs designed to promote reading and lifelong use of the library for recreation and information. These programs include book talk and story presentations to visiting classes; tours and library skills instruction for classes and groups such as Girl Scouts & Boy Scouts; Toddler Time and Picture Book Time for preschoolers, and story hours for older children and families; family programs featuring puppetry, music, magic, nature presentations, and other special events which promote language development and the use of library books for the pursuit of new skills and knowledge. The Central Library and all branch libraries schedule this full range of children's programs throughout the year, and these programs serve approximately 61,000 children and their families each year. In addition, the entire library system offers a Summer Reading Program to all ages each year, , with emphasis on preschool through elementary school children, which acts as a formal challenge to children to read a required number of books and participate in a game with rewards upon ' completion. In recent years,approximately 13,000 people have participated in this annual summer event. A number of branches have targeted special populations, using grant funding: e.g. a $200,000 , 3-year grant allowed the Pinole library to target a large Filipino population with special programs Page 22 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' and materials; $5,000 grants to Antioch and Pittsburg libraries have allowed them to target Spanish-speaking new immigrants and the San Pablo library has targeted South East Asian Youth at Risk as well as Vietnamese new immigrants. Two branches, El Sobrante and Pittsburg, spearheaded the grant funded effort to use senior volunteers creatively by training them to read stories to young children in the library. This Grandparents & Books program provides training and supervision for senior citizen volunteers to read to preschool and elementary school children in the library after school. The effort was so successful that three additional branches, Brentwood, Antioch and San Pablo, recently applied for and received grants to start up ' "Grandparents and Books" programs, working with a coalition of community agencies to recruit and train volunteers and to publicize the program to the communities, including the Spanish- speaking and South East Asian communities. LIBRARY SERVICE TO SCHOOLS Elementary and secondary schools within the county library service area total 246. Of these, 142 are public schools administered by fifteen separate school districts, and 104 are private schools. The student enrollment for these schools is approximately 114,000. Within the county, school libraries are seriously underfunded and inadequate to meet the educational needs of the student population. These students turn to the public library for help. Approximately 25-40% of each branch children's materials budget is allocated for non-fiction materials that meet the information needs of children, a large proportion of which is school assignment information. Librarians in each branch and the Central Library offer tours for classes and provide instruction in library skills, as well as offer book talk and story presentations to visiting classes. Through brochures, presentations, and phone calls, staff develop partnerships with public and private school teachers, bringing new library material and reference sources to their attention and encouraging the design ' of class assignments based on available materials. The Library's Youth Services Manager attends meetings of the county's school librarians, and rYouth Services Librarians at Central and the Branches also work on the local level with whatever school library staff exist in their communities: The San Ramon Library has developed an extensive volunteer program, L-A-S-T or Library and Schools Together, in response to the reduction in school libraries in that school district. Staff fill teacher requests and volunteers deliver and later pick up boxes of requested books from the public library to the teacher's ' classroom, a program which broadens collaborative relationships between teachers and library staff. ' CENTRAL LIBRARY The Central Library functions simultaneously as: 1) a branch to its immediate geographic area, ' 2) as the main resource center for the general public of Contra Costa County, and 3) as a back-up for each branch library. As the main resource for the County, the Central Library brings together a wide range of services and materials to meet the information, reading and research needs of Page 23 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 19,93-1998 ' county residents. The Central Library offers materials and services tou costly or impractical to duplicate in every community, but of interest to or necessary to residents in many communities. Central Library staff answer 25% of all reference questions for the library system by assisting ' telephone and walk-in patrons from all over the county, answering questions that cannot be answered by branch library resources and providing library patrons with access to the statewide reference program through the Bay Area Library Information System, a Bay Area library network. The collection of the Central Library, which is broader in scope and is more in-depth than the branch collections, provides information on a variety of subjects of interest to library patrons of all ages and backgrounds. The collection enables patrons to research topics from international trade opportunities, how to identify and apply for jobs, and how to start a small business to locating grant funds for non-profit organizations, and tracking down a variety of specific facts. The collection at the Central Library also includes car repair manuals, tax publications, college catalogs and telephone directories. Students find both current & historical information in the periodicals section which has close to 800 current titles as well as microfilm from the turn of the century. Specialized collections include the Contra Costa County Local History Collection, the Heritage Genealogical Collection and the library's collection of over 100,000 Federal, State and local government publications. ' As a resource for the branch libraries, the Central Library is where the branch staff look for help, information, advice and service to meet the needs of their users. The Central Library collection ' is able to supplement branch collections by offering a broad choice of material to accommodate the diversity of tastes, reading levels, and interest of all users. In addition, the collection provides many points of view on current issues and access to a variety of opinions on matters of current ' interest. The Central Library's resov..r!es are called upon when a branch reaches the limits of its own collection. The bibliographic expertise and subject knowledge of the specialists at the Central Library provide access to materials and information which might otherwise be ' inaccessible or difficult to access. PROJECT SECOND CHANCE Project Second Chance is Contra Costa County's adult literacy program. Its purpose is to improve the quality of life for members of the community whose lack of basic skills impairs their ability to fully participate in the society in which they live. By using volunteers from the , community as tutors to instruct these individuals in reading, writing and other basic subjects, and by making the library available to these same citizens as a resource for information, education and entertainment for them and their families, the library has made a significant contribution to , the quality of life in Contra Costa County. Established in 1984 as one of the original library literacy programs in California, Project Second ' Chance has trained over 1,900 volunteers who have donated almost. 226,000 hours to tutor approximately 2,400 adult learners. Presently 260 pairs meet twice weekly in libraries, schools, businesses and other sites throughout the county. In addition to one-on-one tutoring, other ' programs include teaching parents how to guide their own children into becoming readers through its Families For Literacy component and job skills training through its Computer-assisted Page 24 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Learning Center and employment enhancement emphasis. Working with the ML Diablo Office of Education, PSC also trains and supports tutors who work in the three county detention ' facilities. Adult Learner support groups foster increased self-esteem and develop leadership qualities. SUPPORT SERVICES TECHNICAL SERVICES The Technical Services units acquire, catalog and make available to the public the 88,612 books, ' 2,725 videos and 5,594 audio tapes purchased by the library in 1991-1992. The acquisitions unit coordinates the selection of material which is performed by public service staff, identifies and negotiates discounts with vendors and maintains the financial and accounting records necessary. ' Once materials arrive at the library they are cataloged and processed to make them available to the public as quickly as possible. The library uses a CD-ROM based cataloging system to obtain ' catalog records for most of the material acquired by the library. One of the many challenges for the technical services units in recent years has been the introduction of new formats of material and the addition of non-English language material to the collection. The Acquisitions unit has ' sought new vendors and the Catalog unit has learned new methods for cataloging this material so that it can be easily found by library patrons searching the CD-ROM catalog. The Technical Services and Automation units work together to maintain the CD-ROM catalog and the database ' in the automated circulation system. Once items are cataloged, the Processing unit prepares the material for circulation by entering ' information into the library's database of materials, and making physical changes to the book such as putting a label on the spine, laminating some paperbacks, putting durable covers on the books and stamping the materials to show their proper locations. The unit also mends or repairs ' books and cassettes as needed or sends them out to a bindery for repair. AUTOMATION The library uses a variety of automated systems and applications to improve the quality and ' efficiency of services available to the public. The Automation Department maintains the Library's automated circulation system, CLSI, a Unix-based system operating on a Sequent minicomputer. Ninety terminals link the 21 library branches with the system at the central Administration site. ' The system provides fast and accurate transactions for over a million volumes checked out annually to the Library's 328,190 patrons. In addition, the Automation Department maintains the Library's CD-ROM library catalog, allowing patrons to search for materials in both the Contra ' Costa and Alameda County library systems. The Automation Department also manages an IBM token ring local area network at the Administration site, enabling the staff to share information and peripherals, and providing training to library staff in word processing, spreadsheets, and graphic design. The Automation staff work with the County's Data Processing Department as well as with a number of vendors to investigate and develop library applications that will be of benefit to the library. Page 25 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 INTERLIBRARY LOAN Each year the Contra Costa County Library borrows over 6,300 items from other libraries for use ' by residents of Contra Costa County. Typically, these are items that are. out-of-print and are no longer available to purchase or they are highly specialized items that were not selected for the ' library's collection. During the last year, the Contra Costa County Library loaned over 4,000 items to other libraries for use by their patrons. Through the use of state-of-the-art technology, the Contra Costa County Library can immediately identify where an item is located in the ' country, and request that it be loaned to our library for use by a patron. Users of the Contra Costa County Library literally have access to the collections of most of the public and academic libraries in the country through the use of interlibrary loan. ' ADMINISTRATION ' Library Administration is responsible for the overall operation of the library and the effective provision of library services to the public. Major areas of responsibility include planning and , evaluating library services; budget development,expenditure of funds, and the library's additional fiscal responsibilities;personnel administration and labor relations; facilities maintenance,capital projects and new library construction; local, state and federal legislation of interest to libraries; , legal requirements and compliance; development and implementation of library policy; and staff development and training. Library Administration provides leadership in a number of external activities such as working with local governments and library support groups, additional , community and public relations activities which build support for the library, and staffing the Library Commission. Library Administration also works with other libraries, library networks and library associations to improve services which benefit the citizens of Contra Costa County. ' COMMUNITY RELATIONS ' In April 1991 a Community Relations division of the library was established. The division took on two major service roles: Printing support and community relations. Printing support provides , branches, Central and individual units within the Library with professionally produced, attractive promotional flyers, brochures, signs and other printed materials designed to inform the public and promote use of the library. The other major service role in the division is community relations. , Community relations seeks to make the library a more visible part of each community in Contra Costa County. It will be accomplished through planned and proactive communications with the , media and other community groups, interaction with the Library Commission, and various Friends of the Library groups, and by providing support, coordination, and direction to library staff as each library becomes increasingly active and visible in the life of their local community. Page 26 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 LIBRARY STAFF, VOLUNTEERS AND ORGANIZATION CHART Contra Costa County Library employs 284 full time and part time employees who provide public library services in the Central PIeasant Hill Library, 17 branch libraries,three outlets, the County detention facilities, and through bookmobile service. The professional staff includes librarians, library specialists, branch librarians and senior branch librarians, literacy specialists and a cataloger who provide professional library services such as children's programming, reference and readers advisory assistance, collection development, literacy services and cataloging. Professional library managers supervise the various library departments including Library Administration, Branch and Extension Services, Support Services, Central Library, Community Relations, Youth Services, Adult Services, Circulation, Extension Services, Technical Services, Automated Systems, Collection Development, and the Literacy Program,Project Second Chance. The paraprofessional staff includes library assistants, automation training specialists, computer operator, system technician, and graphic artist who provide public and technical services such as reference assistance and request processing, interlibrary loan, automation training, computer support, and community relations support . A variety of clerical staff provide public and technical library services such as checking books in and out, registering new patrons, ordering ' and processing new library materials, book repair, interlibrary book delivery, and administrative support functions. Student Assistants and Aides shelve material and occasionally provide clerical ' support. In 1992, 233 individual library volunteers, 246 Project Second Chance literacy tutors and 21 ' Friends of the Library groups volunteered in Contra Costa County Libraries. These volunteers provide a number of valuable, specialized library services including selecting and delivering library materials to homebound patrons, fundraising through the sale of used books, assisting librarians with programs, storytelling,researching genealogy and local history topics and tutoring English-speaking adults. They also perform many other routine library tasks such as stamping ' envelopes, preparing arts and crafts for programs, labeling pamphlets and file folders, cleaning and repairing library materials. As shown on the attached organizational chart, the Library is roughly divided into three units who report to Deputy County Librarians including Branches and Extension Services,The Central Library, and Support Services. These three Deputies report to the Assistant County Librarian.The ' Library's administrative office is supervised by the Administrative Services Officer. The Library Community Relations Department managed by the Community Relations Manager is shown on the right side of the organizational chart. The Community Relations Manager, Administrative ' Services Officer, and Assistant County Librarian report to the County Librarian. Page 27 C tl 6 0 a x Q y� Y gg ~C Q� Csly F o $ erg QrR c��. o a , nM' i r« xrirc 2 ii x — � • «n = ~ �B ~ vR rr 3a C" I rRNor-.~«� N+r•.~My^�• rRyr «tom orr• r r• r�-mY m Y. •nin.n•nN,>�«' ri- rs« fy~ r' ~ �5y.— iV. L,�. • rm qay _ O b — Y r _ E w rr$ r�� rmr i .• •� sY6 «7�r a•' «r...2 � a • w a v N C r t4�n. RLL,Ls o s V � p C � e•� r � A O•C n �Z2X5�rw9 . 4 2ai"^10" g ZRi «n. r 4 y a� o M ^ n ^ J9 q n r d � x N 4 n yp� • v K n y. f Q � w w r ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 LIBRARY LOCATIONS AND HOURS ' BRANCH/ADDRESS DAYS OPEN HOURS OPEN FACILITY OWNERSHW ANTIOCH Mon & Wed 12-8 County 501 W. 18th Street Tue & Thu 10-6 Fri & Sat 1-5 BRENTWOOD Mon 12-8 City ' 751 Third Street Tue,Wed, Thu 10-6 Fri & Sat 1-5 CONCORD Mon & Thu 12-9 City 2900 Salvio Street Tue & Wed 10-6 Fri & Sat 1-5 CROCKETT Mon & Fri 10-4 C&H Sugar 991 Loring Avenue Wed 12-5 ' DANVILLE Mon & Wed 12-8 County 825 Hartz Way Tue & Thu 10-6 Fri & Sat 1-5 EL CERRITO Mon & Thu 12-8 City 6510 Stockton Avenue Tue & Wed 10-6 Fri & Sat 1-5 EL SOBRANTE Mon &Tue 12-8 County 4191 Appian Way Wed & Thu 10-6 ' Fri & Sat 1-5 KENSINGTON Mon & Tue 1-9 County ' 61 Arlington Avenue Wed & Thu 10-6 Fri & Sat 1-5 LAFAYETTE Mon & Wed 12-8 County ' 952 Moraga Road Tue & Thu 10-6 Fri & Sat 1-5 ' MARTINEZ Mon & Tue 12-8 City 740 Court Street Wed & Thu 10-6 Fri & Sat 12-4 ' MORAGA Mon & Wed 1-9 City 1500 St. Mary's Road Tue & Thu 12-8 Fri & Sat 1-5 Page 29 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' BRANCH/ADDRESS DAYS OPEN HOURS OPEN FACHM OWr'&R.S'HIP ' OAKLEY Mon 1-6 County , 118 E. Ruby Street Tue 1-4, 5-8 Thu & Fri 2-5 ORINDA Mon & Tue 12-8 Orinda Friends 2 Irwin Way Wed & Thu 10-6 of the Library Fri & Sat 1-5 PINOLE Mon & Wed 1-9 County ' 2935 Pinole Valley Road Tue & Thu 10-6 Fri & Sat 1-5 PITTSBURG _ Mon & Tue 12-8 City 80 Power Avenue Wed & Thu 10-6 Fri & Sat 1-5 ' PLEASANT HILL/CENTRAL Mon,Tue,Wed, Thu 10-9 County 1750 Oak Park Blvd. Fri & Sat 10-6 ' RODEO Mon,Wed,Fri 11-5 County 220 Pacific Avenue SAN PABLO Mon 12-8 City 2101 Market Avenue Tue, Wed, Thu 10-6 Fri & Sat 1-5 ' SAN RAMON Mon, Tue, Wed, Thu 10-8 City 100 Montgomery Street Fri & Sat 10-6 WALNUT CREEK Mon & Tue 12-8 City 1644 N. Broadway Wed & Thu 10-6 Fri & Sat 1-5 ' YGNACIO VALLEY Mon & Thu 12-8 County 2661 Oak Grove Road Tue & Wed 10-6 Fri & Sat 1-5 ' Page 30 CONTRA COSTA COUNTY Statement of Values Contra Costa County operates with a set of fundamental beliefs that encompass a community of individuals striving for excellence in County government. Each of us has the responsibility to express these values through our own work. TO understand that the County exists to serve the public. ' TO provide quality services in the most responsive and cost effective manner. ' TO work and to fulfill our responsibilities with integrity. ' TO recognize that our employees are our most valuable asset and to treat them with dignity and respect. ' TO participate in training and career development opportunities to enable every employee to become an excellent performer. ' TO create an environment that: removes obstacles to accomplishing quality work; promotes the safety and welfare of employees; maximizes productivity; stimulates initiative; and fosters creativity. TO prepare and plan for change. ' MISSION STATEMENT � The Contra Costa County Library: ' Bringing People and Ideas Together 1 1 1 1 1 1 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 GOALS ' COLLECTIONS • Provide collections that meet the needs of a diverse community. COMMUNITY RELATIONS • Increase public awareness of and support for the library and its services. FACILITIES • Maintain and operate library facilities that are inviting, accessible and fully usable. • Plan, with local communities, for new or expanded library facilities where needed. HUMAN RESOURCES ' • Provide well-trained, motivated staff at all levels commensurate with the demands for library services. SERVICES ' • Provide quality library services that respond to the changing needs of the community. r r Page 33 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 OBJECTIVES: ' COLLECTIONS GOAL PROVIDE COLLECTIONS THAT MEET THE NEEDS OF A DIVERSE COMMUNITY I. Develop and maintain collections which satisfy the informational, educational, recreational and cultural needs of the community. A. WHAT: Prepare a county-wide collection development policy and plan, including an assessment of present collections to determine currency, usage, and relevancy to the communities served. WHO: Collection Development Committee composed of staff from many locations and age-level services, chaired by Collection Development Manager. WHEN: March, 1993 - Appoint committee April, 1993 - Develop training plan for staff to be involved in collection development process September, 1993 - Complete draft policy and plan B. WHAT: Prepare site specific Collection Development Plans which include methods ! for continuous public input into the collection development process such as community forums, surveys, meetings with special interest groups and ' community leaders, etc. WHO: All staff with collection responsibilities, under guidance of Collection Development Committee and the Deputy County Librarians. WHEN: June, 1994 - Complete Page 34 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , IL Ensure that materials are easily accessible and available in a timely manner. , A. WHAT: Analyze current practices and procedures for materials selection, ordering and processing and make recommendations to streamline and improve the process. WHO: Assistant County Librarian, Deputy County Librarians and staff from Technical Services and Support Services. WHEN: May, 1993 - Complete B. WHAT: Maximize resource sharing within the system by building complementary collections through collaborative planning and utilizing fax machines. WHO: Collection Development Manager, with assistance from Collection Development Committee, Deputy County Librarians. WHEN: June, 1994 Include with site specific collection development plans. ' i C. WHAT: Improve access to magazines and newspapers system-wide by the addition of magazine/journal citations, searchable through public access terminals. WHO: Automation Manager and Adult Services Manager WHEN: To be implemented in conjunction with an Online Public Access Catalog. ' D. WHAT: Analyze current practices and procedures for interlibrary loan and make ' recommendations to streamline and improve the process. WHO: Collection Development Manager, Interlibrary Loan staff and Public , Services staff. WHEN: September, 1993 - Complete P P Page 35 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 III. Ensure adequate funding to meet collection needs. A. WHAT: Using the Volumes and Materials Dollars Standards, establish criteria for allocation of materials budget among all units of the library. WHO: Library Management and Branch Librarians. WHEN: July 1 each year for the next fiscal year B. WHAT: Develop new avenues for increasing funding for library materials. For ' example, work with leaders from the business community and other special interest groups to increase funding for collection development. Include local funding sources, foundations and Friends of the Library groups: WHO: Library Management,Branch Librarians and the Library Commission Task Force on Funding. WHEN: June, 1993 - Initiate r Page 36 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 COMMUNITY RELATIONS ' GOAL INCREASE PUBLIC AWARENESS OF AND SUPPORT FOR THE LIBRARY AND ' ITS SERVICES A. WHAT: Evaluate all current printed library material/brochures etc. for currency and appeal, update and re-design as necessary, evaluate need for new materials (for example, library map with branch hours) and create same, and create a schedule to ensure regular updating of all materials. WHO: Community Relations Department, Library Commission and other staff as appropriate. WHEN: January, 1993 - Begin evaluation March, 1993 - Begin to update, re-design or create new materials based on schedule of priorities. 1 B. WHAT: Develop a regular staff newsletter which will improve communications among staff, heighten staff awareness of library services and activities, ' and which will allow staff to share ideas about making their library more visible in their community. ' WHO: Community Relations Department, staff submitting articles and other information as appropriate. WHEN: November, 1992 - Produce first issue. C. WHAT: Create publish and distribute a newsletter to inform the public about library related programs, services and activities. WHO: Community Relations Department, staff submitting articles and other information as appropriate. WHEN: January, 1994 - Produce first issue. Page 37 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 19931998 D. WHAT: Create a comprehensive plan for a public relations media campaign which will address local community and county-wide activities or issues. (Examples: more effective and comprehensive yellow page listings, target groups not already heavy library users, publicize the library in more ways , and places: BART stations, public service announcements, grocery bag advertisements, etc.) WHO: Media Relations Committee, chaired by Community Relations Manager. ' WHEN: February, 1993 - Appoint Media Relations Committee July, 1993 - Complete Plan E. WHAT: Evaluate interior and exterior appearance and visual impact of each , facility, including measures for such things as: clarity and attractiveness of directional signs, "user-friendly" atmosphere, neatness, attractive displays, etc. and effect remedies where needed.. WHO: Community Relations Department, appropriate staff and members of the public, in coordination with Library Facilities Committee. WHEN: July, 1994 - Evaluate facilities and address remedies F. WHAT: Foster stronger ties with local organizations such as the Alliance For Better Libraries, Friends of the Library groups, and other community ' groups that promote community awareness of library programs and services and which provide support for the library system. WHO: Community Relations Department,Library Commission, appropriate staff, leaders of community groups and members of the public. WHEN: June 1993 - Assess communication and support activities and report on model community support efforts. Page 38 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 FACILITIES GOAL MAINTAIN AND OPERATE LIBRARY FACILITIES THAT ARE INVITING, ACCESSIBLE AND FULLY USABLE. I. In addition to square foot standards, develop standards for lighting, parking, handicapped accessibility, sound levels, exterior signage, furnishings and furniture, seating capacity, etc., for both existing and future library buildings. A. WHAT: Establish standards for library buildings WHO: Library Facilities Committee to be comprised of representatives of library administration, library commission, general services department, public service staff and experts in the field. ' WHEN: July, 1993 ' B. WHAT: Evaluate library buildings condition in relation to standards WHO: Facilities Committee plus owner of each building. ' WHEN: November, 1993 C. WHAT: Develop a plan for implementation which includes priorities WHO: Facilities Committee WHEN: January, 1994 D. WHAT: Execute the plan WHO: Library Administration and involved parties. WHEN: January 1994 - March, 1998 Page 39 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 �^ II. Improve general cleanliness of library facilities. , A. WHAT: Establish standards for custodial and grounds services WHO: Library management ' g WHEN: March, 1993 B. WHAT: Develop a plan for meeting standards WHO: Library management ' WHEN: July, 1993 C. WHAT: Implement plan developed above ' WHO: Library management ' WHEN: July, 1993 - continuous Page 40 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 t FACILITIES ' GOAL PLAN, WITH LOCAL COMMUNITIES, FOR NEW OR EXPANDED LIBRARY FACILITIES WHERE NEEDED I. Establish Facilities Planning Committee comprised of commission members and staff to guide future expansion and renovation of library facilities. A. WHAT: Establish Facilities Planning Committee IWHO: County Librarian and Library Commission WHEN: March, 1993 ' H. Evaluate facilities for administration, central library and support services. A. WHAT: Explore options for making improvements as needed ' WHO: Facilities Planning Committee 1 WHEN: Continuous Page 41 rCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 HUMAN RESOURCES ' Goal PROVIDE WELL-TRAINED, MOTIVATED STAFF AT ALL LEVELS COMMENSURATE WITH THE DEMANDS FOR LIBRARY SERVICES. I. Ensure staffing levels required for effective public service and projected long-term staffing needs. A. WHAT: Analyze existing staffing configurations and workload in relation to Staff per Capita Standards. Identify staffing priorities and implement changes as needed. ' WHO: Assistant County Librarian working with librarystaff. ' WHEN: July, 1993 - Complete analysis and recommendations B. WHAT: Improve substitute program, including maintaining a full list of active and available substitutes in all classifications to ensure adequate staffing levels. WHO: Administrative Services Assistant. WHEN: January, 1993 - Implement Substitute Budget Allocation System March, 1993 - Hire substitutes and temporaries to fill all vacancies, depending upon hiring freeze. C. WHAT: Develop job descriptions for each library classification that conform to current job duties. WHO: Administrative Services Assistant with employee representatives from classifications studied. WHEN: April, 1993 - Begin first classification Page 42 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 II. Provide a well trained staff. A. WHAT: Prepare a training plan for all classifications including a library orientation program for new staff, customer service training, on-going training for , reference providers, story-time training for library assistants annual staff training day and staff exchanges in all classifications and with other libraries. WHO: Administrative Services Assistant and additional staff as appropriate. WHEN: January, 1993 - Initiate New Employee Orientation , January, 1993 - Implement Clerk Training Plan February, 1993 - Hold Annual Staff Training Day April, 1992 - Complete training plan for next classification B. WHAT: Revise existing performance review process including type and format of evaluation, determining who will be evaluated, frequency of evaluations ' and the procedure and forms used. WHO: Assistant County Librarian and Administrative Services Assistant establish review team and client team for each classification, consisting of employees from the classification under review. WHEN: February, 1993 - Complete first classification. March, 1993 - Develop workplan and timeline :for future classifications III. Provide opportunities for staff members to develop their career goals. A. WHAT: Support staff in fulfilling their educational goals within the library.field. Continue and expand sources of support for library school Scholarship ' fund and develop a plan to encourage all levels of staff to pursue a library career. Accommodate flexible schedules when possible. WHO: Scholarship fund: Alliance for Better Libraries Scheduling: Supervisory staff Plan: Administrative Services Assistant and Mentoring Task Force. WHEN: On-going. Page 43 rCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 B. WHAT: Encourage and make it possible for staff in all classifications to attend work-related workshops and conferences. WHO: Deputy County Librarians, Branch Librarians. WHEN: On-going,depending on availability of funds for registration and substitute coverage. C. WHAT: Encourage all staff to join professional associations by reimbursing a portion of annual membership fees. WHO: Library Administration WHEN: June, 1992 - Begin and on annual basis IV. Develop strategies to recruit a culturally diverse staff with appropriate language proficiency. A. WHAT: Identify additional branches which need bilingual staff WHO: Branch Librarians WHEN: June, 1993 1 B. WHAT: Recruit staff to act as mentors for library school students through the CLA Mentor program and develop a Speakers Bureau of library staff willing to speak to students pursuing library careers. WHO: Community Relations Manager and Administrative Services Assistant. WHEN: July, 1994 Page 44 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 r C. WHAT: Recruit a culturally diverse staff by building on community contacts made through the Focus Group process. WHO: Affirmative Action Committee, Administrative Services Assistant,Branch Librarians and Community Relations Manager. WHEN: December, 1992 - Appoint Affirmative Action Committee April, 1993 - Develop workplan D. WHAT: Work with County Personnel Department, high schools, etc. to participate in job fairs and other joint recruitment efforts. WHO: Administrative Services Assistant, Library Commission, and Community Relations Manager. WHEN: March, 1993 - Begin and on-going V. Build upon and expand the library's volunteer program to supplement library services available to the community. A. WHAT: Revise current volunteer manual and develop new volunteer tasks based on current needs with emphasis on tasks currently not done by paid staff. , Develop strategies to recruit volunteers, including developing job descriptions for specific volunteer positions. Improve and expand volunteer recognition and new volunteer tasks as needed (i.e. volunteer shelver program). WHO: Volunteer manual: Administrative Services Assistant as chair of a ' committee with members representing bargaining units. Recruitment: Branch Librarians. Recognition: Administrative Services Assistant. WHEN: April, 1993 - Hold volunteer recognition event. July, 1993 - Revise volunteer manual. Page 45 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 B. WHAT: Explore and expand volunteer program to include innovative programs, such as senior book discussion groups, Alameda County Booklegger program, Grandparents and Books program and San Ramon's Library and Schools Together program. WHO: Committee of librarians and Branch Librarians. WHEN: October, 1993 VI. Build employee morale A. WHAT: Provide training for supervisors in team building and employee recognition. WHO: Library Administration. WHEN: On-going B. WHAT: Initiate an Employee Recognition Program. WHO: An Employee Recognition Committee. iWHEN: April, 1993 - Appoint committee July, 1993 - Present recommendations C. WHAT: Provide monthly staff meetings at all work sites. Continue to provide .inter-branch forums for exchanging ideas including Branch Librarians, Youth Services and Adult Services meetings. WHO: Branch and Unit Supervisors WHEN: On-going ' Page 46 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 SERVICES GOAL PROVIDE QUALITY LIBRARY SERVICES THAT RESPOND TO THE CHANGING NEEDS OF THE COMMUNITY I. Develop plans of service based on the unique needs of each community. A. WHAT: Develop a service delivery plan depending on the local branch community WHO: Deputies for Branches and Central, public services staff WHEN: June, 1993 - Analyze data and complete plans June, 1993 - January, 1995 - Implement service plans Service options may include: 1. Provide outreach to ethnic communities by providing non-English language collections, multi-cultural programs,participating in ethnic celebrations, and hiring staff representative of the community's ethnic and language makeup. 2. Hold seminars on general subjects of interest to the business community (legislation, demographic information, etc.). 3. Expand Grandparents and Books program. 4. Conduct after-school programs and homework help centers. 5. Initiate infant-toddler lapsit programs. 6. Offer programming for teens, seniors and other target audiences. 7. Offer programs for parents. 8. Have a core collection of 100 picture books and educational toys that can be loaned and delivered to pre-schools and day-cares. 9. Begin new 'Reading partners" programs (pre-teens and teens paired with new young readers). Page 47 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 10. Outreach service to youth-at-risk and youth service providers. 11. Print book lists, announcements, etc. in the languages of the community. 12. Develop electronic networking with schools, other Public institutions B. WHAT: Evaluate the effectiveness of library service by developing quantifiable 1 service standards (e.g. new books on the shelf in x days) and measures to evaluate effectiveness of service. , WHO: Administration, public service staff WHEN: June 1993 II. Determine schedules for open hours at all locations based on local needs A. WHAT: Determine best open hours for each location within current funding , levels to maximize usage. Implement and publicize schedules throughout the community. WHO: Branch Librarians, Deputies for Branches and. Central WHEN: April, 1993 - Identify any schedule changes July, 1993 - Implement changes B. WHAT: Based on Hours Open per Week per 1,000 Residents per Capita Standard, develop a plan for extending hours at appropriate locations and explore supplemental funding. (Alternative funding sources from cities, corporations, foundations, ballot measures, etc.) WHO: Commissioners, Friends of the Library, Alliance for Better Libraries, Library Administration and staff WHEN: Fiscal year 1993-94 Page 48 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Facilitate and increase the convenience,efficiency and accessibility of library services and resources. A. WHAT: Investigate, evaluate, and determine cost effectiveness/feasibility, and sources of funding of utilizing electronic equipment (telefacsimile, computers, CD ROMS, OPACS, printers), electronic services (on line databases, periodicals, and indexing) and telecommunication delivery modes(800 numbers,LAN/WAN networks,fax networks,dial-in access to catalog) to enhance service levels and make library users as self- sufficient as possible in their use of the library. Develop policies and procedures as electronic services or equipment are selected for use. ! WHO: Automation Staff, Deputy County Librarians, Branch Librarians, Adult Services Librarians. WHEN: July, 1993 - Begin B. WHAT: Determine library services (i.e. document delivery, research, online databases, etc.) that add value to basic library services and for which cost recovery may be necessary. Analyze cost benefit of providing fee based services. WHO: Task force of Central and Branch public services staff, Adult Services Manager WHEN: December, 1993 - Complete C. WHAT: Make the libraryas self-service as possible by identifying Procedural barriers to patrons' independent and timely use of the library (waiting lines, duplication of librarians' efforts explaining common library services) and design/develop new procedures and presentations (audiovisual & brochures) that facilitate use. WHO: Task force of public services staff WHEN: June, 1994 t Page 49 i 1 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' IV. Explore ways to provide better service through formal and informal cooperative efforts and partnerships with other libraries and community agencies. A. WHAT: Contact special, corporate and academic libraries in the County to ' identify opportunities for exchanging information and sharing resources WHO: Deputies for Branches and Central, Adult Services Manager P WHEN: December, 1993 , B. WHAT: Plan joint programming (e.g. National Library Week) WHO: Community Relations Manager, public servicers staff WHEN: July, 1994 V. Design strategies for outreach and/or new services A. WHAT: Expand existing service to shut-in program to make library materials , available for shut-ins to call in and have material delivered to their home by a volunteer or by mail WHO: New volunteer coordinator, or by branch WHEN: June 1994 B. WHAT: Increase effectiveness of literacy program, Project Second Chance, by , integrating the program into the overall library program and forming community alliances to reach and serve adult literacy students. WHO: Administration,Administrative Services Officer,Personnel Dept.,Board of Supervisors, Project Second Chance Staff. WHEN: On-going Page 50 iCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 C. WHAT: Better serve the disabled population by developing a plan to make library services more accessible. Solutions include preparing a list indicating staff with sign language skills, indicating on video lists which are close captioned, training staff to be aware of the American Disabilities Act, initiating a program of volunteer readers, etc. WHO: Various staff as appropriate. WHEN: December, 1993 D. WHAT: Evaluate use and effectiveness of bookmobile by analyzing data on usage and making recommendations. If recommendation is to continue service, investigate methods of purchasing a new bookmobile. WHO: Deputy County Librarian: Branches & Extension Services WHEN: December, 1993 - Complete recommendations ' E. WHAT: Explore and develop ways to better reach and serve the Business community. Evaluate present local resources, determine future needs and explore various fee-based options for extending services. ' WHO: Deputy for Central, Adult Services manager, Business specialist WHEN: July 1994 VI. Increase the effectiveness of library service to youth. A. WHAT: Train and encourage staff to develop and present special programs to ' youth, parents, and youth service providers in local communities (i.e. outreach to day care and facilities, toddler lapsits, parental literature sharing with preschoolers, school library cooperation/teamwork, class visits, homework help, term paper resource center) and to promote and Page 51 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 evaluate currently offered youth programs (i.e. Summer Reading,Youth I at Risk.) WHO: Youth Services Manager, Youth Services Librarians,Branch Librarians, Families for Literacy Coordinator, BALIS Children's Services Committee, Deputy Co. Librarian-Branch & Ext. Services. WHEN: Ongoing training beginning January 1993. Develop a schedule/cycle for implementation and evaluation of each program on a site by site basis between June 1993 and June 1995. B. WHAT: Train public services staff to understand teens, teen issues and reading t interests. WHO: Youth Services Manager, Young Adult Specialist WHEN: Two programs, one by July 1993, one by July 1995 C. WHAT: Create pathfinders, booklists, bibliographies (school related and to promote leisure reading), periodical lists for all age levels of youth, parents, and youth service providers in the community. Revise and reprint existing resources (i.e. Youth At Risk hip pocket resource guide, etc). WHO: Youth Services Manager, Youth Services Librarians, Reference Specialists, Community Relations Manager. WHEN: Ongoing. D. WHAT: Establish alliance, communication and networking relationship between and among youth services providers both locally and countywide (including teachers/school librarians, PTA) f'or information/resource exchange and to plan, promote and present outreach programs developed above, and to write grants. WHO: Youth Services Librarians, Youth Services Manager, Branch Librarians Page 52 i 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 WHEN: School year 1993-94 and continuously over 5 year period E. WHAT: Examine and evaluate the effectiveness of existing library policies and procedures pertaining to youth. Revise existing policies and procedures and create new policies/procedures if necessary (i.e. latchkey kids, daycare and community referrals). WHO: Task Force of Youth Services Librarians making recommendations to Assistant County Librarian. WHEN: March-June 1993 VIL Identify and utilize technological solutions to improve the quality of library services by increasing access to information and library resources and by insuring timely and efficient delivery of library resources and services. This goal will be carried out by the implementation of the following objectives in the Master Plan: ' Collections: Goal IIB. Fax machines will be used to share information quickly among branches and for fast, efficient delivery to the public. tGoal IIC. Access to magazines and newspapers will be improved through the addition of a magazine/journal storage and retrieval service, searchable from public access catalogs. Page 53 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 19931998 Human Resources: Goal IIA. Many of the training opportunities identified in this goal involve training in areas relating to technology. Goal IIB. As existingperformance reviews are revised and updated, the level of P P , technological expertise and proficiency required for each position will be included in the performance standards developed. Goal IIIB. Many of the staff development and training opportunities available to staff cover technology, including online searching training; word processing, spreadsheet and other microcomputer applications; and introducing new technologies available for library operations such as inter-library loan and reference service. Services: Goal IIIA: The library will evaluate, seek funding for, select and integrate appropriate technology into library operations whenever possible and practical, including the following: • Fax machines at all library locations. ' • Public access microcomputers. • Online catalog accessible from all library locations as well as remote access from homes and offices. • Electronic formats for librarymaterials which increase the availability of information. Y Page 54 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' • Innovative methods to locate and access information and to make the library ary as easy to use as possible, such as checkout terminals which allow the public to check out their own material. 1 Page 55 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' STANDARDS FOR PLANNING AND RESOURCE ALLOCATION ' The Goals and Objectives in the Master Plan address how the quality of library service will be maintained and enhanced in the future. In addition to quality of service issues in the library it is important to insure that all residents and communities have essentially equal access to the services of the library. PER CAPITA STANDARDS ' One basic component that demonstrates need for access to library services is the population size of the area to be served. Population is only one of the components with other major ones being levels of use by the residents in the area and the need for any special services in an area. If only ' population were considered as the base for planning and resource allocation, the results would not reflect the diversity of our communities and their use and need patterns. However, utilizing population as an initial criterion for planning and resource allocation enables the library to ensure that access to library services is spread equitably over the entire population to be served. Once the per capita planning and resource allocation needs are estimated, then the specific use and need characteristics of each community to be served can be factored in to determine the actual ' service program for each library. Per capita standards will serve as the policy base and general guideline for developing models of library service programs,planning and resource allocation for each community as outlined in the document. These per capita service program models will then ' be adapted to best meet the specific needs of the community to be served. Some examples of how this would work are as follows: Community A has a population which, according to the Minimum per capita standard, would show that its library should spend $35,000 a year on library materials and have a staff of 4 FTE. However, the current circulation per capita and reference use per capita ' of the branch is double the countywide average. Implementation of the per capita standard in this case would then factor in the high use rate to insure that the materials budget and staffing were adequate to meet current demand. ' Community B has a population which, according to the Minimum per capita standard, would show that its library should spend $42,000 a year on library materials and have a staff of 4.3 FTE. The branch currently has a per capita circulation and reference use below the county wide average. The community demographics show that there is a large population of New Americans who either do not read or speak English or do so as a second language and a growing population of pre-teens and teenagers who are in need of educational support services. Implementation of the standard in this case would focus on providing the appropriate levels of staffing and materials that would target these currently ' unmet needs. 1 Page 56 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' LEVELS OF STANDARDS ' There are three levels of standards that will be utilized - Threshold, Minimum and Enhanced. The three different levels represent ways to grow and allocate resources for the library. The first ' two standards are considered basic to the provision of library service throughout the County Library; the third standard is considered to be responsive to community support of that particular library. THRESHOLD STANDARD ' The Threshold Standard defines the smallest service area population for which library service will be planned and the resulting library service program for that community. Threshold Standards define an absolute, not relative, level of library service program ' required to serve any community with a minimum service area population of 10,000. The Threshold Standard overrides either the Minimum or Enhanced Per Capita Standard in terms of the priority to implement that service level. MINIMUM STANDARD The Minimum Standard is a relative standard that responds to differences in population t size in the community to be served. The standard projects levels of service that are considered basic for a community of that size. ENHANCED STANDARD ' The Enhanced Standard is also a relative standard that enablers the growth of library services based on community need and support. It projects a higher level of service than the Minimum level but should not be considered necessarily the maximum level of library service that any given community might choose. Per capita standards are only utilized for direct public services, not for support services such as ' library administration, automation, etc. STANDARD SERVICE PROGRAM AREAS ' There are five areas of the library service program for which standards have been developed. ' Each area targets a different specific service program need and yet all five are inter-related in terms of their ability to impact the overall provision of library services. An example of the inter- relationship is the facility square footage standard and the volumes standard. It would not be possible to implement the volumes standard unless the facility square footage standard is also implemented as otherwise there would not be sufficient room in which to house the additional volumes. The five standards are: Page 57 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 FACILITY SQUARE FOOTAGE Each community to be served needs a certain size library in order to efficiently provide library services. Buildings below 5,000 square feet generally are not cost-efficient in terms of providing library services because of the square footage that has to be dedicated to non-public service space (e.g., heating and cooling systems, etc.) versus public service ' space. The Minimum Standard is .3 square feet per capita and the Enhanced Standard is .5 square feet per capita. NUMBER OF VOLUMES Each library needs to have a collection of an adequate size in order to be able to serve the needs of its community well. While all libraries have access to all the materials ' throughout the County Library, having a good core collection in each local library will enable a higher percentage of the information needs of the local users to be met faster and better. The Minimum Standard is 2 volumes per capita and the Enhanced Standard is 3 volumes per capita. MATERIALS EXPENDITURE ' In addition to having a core collection, each library needs to add materials to the collection annually to keep it current and responsive to local need. Materials expenditures are not only made for books but also for magazines, cassette tapes, video tapes, ' microforms and other non-print materials. In addition, electronic access to information will take up an increasing percentage of the materials budget. The Minimum Standard is $2 per capita and the Enhanced Standard is $4 per capita. The difference between the ' Minimum and Enhanced Standard for Materials Expenditure is greater than the difference for Volumes in order to better respond to the non-print and electronic information format needs that will have to be added to the collections. HOURS OPEN PER WEEK In order to provide adequate access to the collections and services of the library, there is ' a need to have the library open as many hours as possible. For larger service area populations there is a need to have more hours of operation. Increased hours of operations will also more effectively leverage the library's investment in the materials ' collection. The standard can indicate that there may be a need for more than one facility within a service area when the number of hours projected to be open exceeds a practical maximum. The Minimum Standard is 1.5 hours per week per 1,000 and the Enhanced 1 Standard is 2 hours per week per 1,000. STAFFING The most valuable resource of the County Library is its staff. In order to effectively provide access to the materials collection and information resources of the library, ' sufficient staff needs to be available in each service location. Staffing configurations may Page 58 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 differ from facility to facility depending on the specific service program for that library. In general, staff fall into the two categories of Professional and Clerical. In utilizing the standard there will be a need to make it responsive to the specific hours of operation as well as the unique use and need patterns of each library. ' CENTRAL RESOURCE FACILITY ' The per capita standards focus primarily on the provision of service through community branch libraries. With a service area population as large as that of the County Library, there will be a continuing need for a centralized resource facility that will store and provide access to unique collections and information resources such as government documents,local history and genealogy materials and more in-depth fiction and non-fiction collections. As a practical result that central ' resource facility may then exceed the general Per Capita Standard in any one or more areas. However, if the central resource facility serves a large enough service area population, the Per Capita Standards may be sufficient to meet the programmatic needs of that library. LIBRARY ADMINISTRATIVE AND SUPPORT SERVICES As noted above, the Per Capita Standards are utilized only for planning and resource allocation t purposes for direct public services. However, in order to effectively function, the library must also include administrative and support services. These services include budget and financial management,personnel management,collection development,cataloging and automation services, ' and community relations as well as overall management and administration of the library. In addition there are special library-wide services such as the adult literacy program Project Second Chance that are part of the overall service program of the library. As the public services ' component of the library is enhanced there will be a commensurate need to enhance some administrative and support services. SERVICE AREA POPULATIONS , Since the County Library is responsible for providing library service to the entire population of the county with the exception of the residents of the City of Richmond which operates its own ' library, service areas for each library were developed based on the actual use patterns of residents. The actual use patterns were determined based on survey data and circulation data. These service areas include both incorporated and unincorporated area population for each library. ' However, none of the service area populations include residents of other jurisdictions such as Richmond, Berkeley, Albany or Dublin since the library does not legally serve these populations. In actuality there is a significant level of use of Contra Costa County branches by residents of ' these areas. For each library the current service area population is at least equal to the 1990 census population of that area. Five and twenty year population projections were made based on the Association of Bay Area Governments data. ' Page 59 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 FISCAL IMPLEMENTATION OF STANDARDS Implementation of the standards is based on the following assumptions: THRESHOLD AND MINIMUM STANDARD The Threshold and Minimum Standards are basic to the provision of library service throughout the County Library and should be funded countywide. The first commitment is to have all libraries operate at the Threshold Standard and after that to have all libraries operate at the Minimum Standard. The standards should be met within the five year time frame of the Master Plan by the following fiscal actions: *reallocation of existing revenues •growth in existing revenues •new sources of community specific and/or countywide revenues ' ENHANCED STANDARD The Enhanced Standard represents the growth potential for library service in the county. The ability to implement it will be uniquely responsive to local community support. While it projects a higher level of service than the Minimum Standard a community could choose to fund a level of service even higher than that projected by the Enhanced Standard. The standard will be met both within the five year time frame and beyond by the following fiscal action: ' -new sources of community specific revenues ' Page 60 1 tCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 THRESHOLD STANDARD The Threshold Standard represents the smallest service area population for the purpose of planning for and providing library services and the resulting library service program for that community. It is an absolute, not relative, standard and does not depend on differing population levels. The Threshold Standard for service area population is 10,000. This could be either in an incorporated or unincorporated area. However, it should be a community that is generally recognized as within one geographic area, not a combination of several geographic areas. The use of the threshold service area population of 10,000 means that planning for library service will usually begin when the service area is expected to meet or does meet that population number. For communities of less than 10,000 that already have library facilities within them, it means that the Threshold Standard may not necessarily be used to plan and implement the library service ' program within that community. In general,the Threshold Standards relate numerically either to the related Minimum or Enhanced ' Per Capita standard. The Service Area Population standard of 10,000 is generally considered a reasonable small service unit area for which a library may plan service. The Facility Square Footage Threshold Standard is equivalent to the Enhanced Per Capita standard for facility square footage. Buildings below 5,000 square feet generally are not cost-efficient in terms of providing library services because of the square footage that has to be dedicated to non-public service space (e.g., heating and cooling systems, etc.) versus public service space. The Number of Volumes and Materials Expenditure standards are equivalent to the Minimum Per Capita standards for volumes and materials expenditure. The Open Hours Per Week and Staff standards are based on current practice. Assuming a service area population of 10,000, the Threshold Standard would then require that the library have 5,000 square feet of space within which to operate, that there be 20,000 volumes in the facility, that$20,000 be spent annually on purchasing new library materials for the branch, and that the branch be open 40 hours per week with a staff of 3.5 FTE employees. ' The Threshold Standard is the first standard that should be met, even before the Minimum Standard. Its implementation is a county-wide funding responsibility. 1 SERVICE AREA POPULATION: 10,000 FACILITY SQUARE FOOTAGE: 5,000 square feet ' NUMBER OF VOLUMES: 20,000 .Page 61 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , MATERIALS EXPENDITURE: $20,000 , OPEN HOURS PER WEEK: 40 STAFF: 3.5 FTE r r r i 1 1 1 r r r r 1 Page 62 1 r � Facility per Capita Standard tCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARDS FACILITY STANDARD: SQUARE FOOT PER CAPITA One of the most important basic building blocks for effective library service is adequate physical facilities. Currently library service is offered out of 21 separate facilities in the county with a total of 186,390 square feet. With a current service area population of 715,565 this equates to an average of .32 square feet per capita of library space. The range is from .06 to .84 square feet per capita for communities that already have libraries. The average age of these facilities is 26 years old. In order to meet the growing population needs of the county, additional facility square footage will need to be added. In some cases, additional square footage can be added to existing facilities, but in the majority of cases, replacement or additional facilities will have to be constructed in order to meet 20 year population projections. Contra Costa County has operated under a policy ' since 1958 that library operating revenues shall not be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - the local community has also been responsible for funding the cost of the opening day materials collection. ' Current average: .32 square feet per capita Minimum: .30 square feet per capita ' Enhanced: .50 square feet per capita METHODOLOGY: ' The current square foot per capita is derived by dividing the actual square footage of each library by the service area population for that library. The current square foot per capita average is derived by averaging the current square footage per capita for all libraries. For Minimum and Enhanced the square footage needed is derived by multiplying the service area population by the Minimum and Enhanced square feet per capita standard. IMPACT: Page 63 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , CURRENT: Minimum: 28,280 square feet short of the Minimum standard Enhanced: 171,393 square feet short of the Enhanced standard FIVE YEAR: Minimum: 62,255 square feet short of the Minimum standard Enhanced: 228,018 square feet short of the Enhanced standard TWENTY YEAR: Minimum: 110,099 square feet short of the Minimum standard Enhanced: 307,758 square feet short of the Enhanced standard COMMENTS: 1. Square footage per capita is a frequently used standard measure of library service. , The Prop 85 grants required applicants to either meet a .5 square foot per capita minimum, or document why that was not being met and was not necessary. 2. Although the Master Plan covers a five year time frame, facility planning is r generally done for a twenty year time frame. 3. Implementation of a square foot per capita standard is complicated by a central resource facility which may exceed the square footage per capita for that service area population and may also impact negatively the square footage per capita ' needs of other service areas. 4. The impact of new technologies may impact square footage per capita standards ' in requiring less physical space to store, access and transmit information in electronic formats than in print formats. STANDARD SOURCE: ' No data is available on the 1991 Bay Area average or median square foot per capita. For , 1992 the California State Library has provided data which states that the current square footage per capita of county libraries in California is .3 square feet per capita. While there are no state or national standards for facility size, the generally accepted guidelines in the library field for planning facility size are established in Wheeler and Goldhor's Practical Administration of Public Libraries (1981). The Wheeler and Goldhor standards call for a range of .3 square feet per capita for communities over 500,000 to .7 square feet per capita for more isolated communities of under 1.0,000 people. Page 64 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 THRESHOLD S'T'ANDARD: 5,000 square feet of library facility space Page 65 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' CAPITAL PROJECT PRIORITIES ' The following communities with service area populations of 10,000 or greater do not currently have a library facility: COMMUNITY POPULATION 1. West Pittsburg 17,453 2. Hercules 16,829 3. Alamo 12,277 ' The following libraries with service area populations of 10,000 or greater fall significantly below the Minimum standard for square footage per capita using current population and building square footage: ' LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 80% ' 2. Concord 63% 3. Pittsburg 60% 4. Danville 50% 5. Antioch 42% 6. Martinez 35% 7. Walnut Creek 32% , 8. Brentwood 30610 9. San Pablo 26% 10. El Cerrito 7% ' 11. Lafayette 6% Contra Costa County has operated under a policy since 1958 that library operating revenues shall not be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, , and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton- the local community has also been responsible for funding the cost of the opening day materials , collection. Page 66 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 RI O M co In CO co (oO M M M r OD O fl r U) N r O? q Lo 1- N n N(n 1l O (D . o(D CoO r- O On OD OD In r r CV O N O CA COO r (n (o CO O N OQ In r r M f� CD IT M (o N 0 O r (o MrCnCDr- r- InMnOrMnO � MMtoCo O r- 1- f� M O O CD M M r 2 O O r O N (o (D � � N M co 'qT (o O 1� et N CO 17 N N IT M n I,- r V (o et In N r (+) O N M Co r r (D M CO M (n et 'IF r O CO r N (o q' Ld CD r LL E N r N C N r Ln 1l r M f- 1- M O M O M O (D r N 0 CA Mr- (o O N W g t, M r r M O M (D Cf) O O O O CA O Lf) (o 1- N E O O O W CA O CD r (O � 101 Cr N f� f� N CD L (D N v r E C)) loMrrM � r � CAV (n � � TCANMM- O T O 00 .0 N lL c co Cn Cf) w (o N V N r 0 V In M w M O O (o O O el N N r r O r O r- O N O r M N N O r r N O r r r O O O 7 O 60000000600000006066 O O O U + p m tl- r r co (o co 'cr CO CA (o Co In M N M O N co O CD co N CD W :i' r N r M � TN 14:r N C! N r (D O to V) r - N �i N MN t1p 00000666660060000000C O O C O V cr d r LL N Qcna : O H0 (p CA O O It O N O O P- O In (o (o Cl O O O O (o (o wO 1- r (o fl- O N 1- O O O O � V M O O �l O Cf) 1- r- � 7 Q: OO NO V C Ci LoNrl, ONh V ON (o M CD O c IL r T r (o r- 0 (o O O r 0 T h N (D CD CA Cf) co co n Z r C OM V O t, CD c w w M O OD tN N N IA O N m V d to CA mM N (7 !O N co — — �D � � tg0 ^ N a g N n � N U N W W J_ W J ~ O Z O W Lu (g = O Z w O �3F C J ¢ cc am Z Z C3 �' a W a m H O r Z U (YU� > W O 9 F Q J C J m Q N W d tr 3 a Q I Q F W Z O Z U 0 Z lai C C Y z O � W C Z Z Z H W C] Z OC O C Q J J W a Q O Q OC Z J O Q Q a t7 O W Q co 0 0 0 W W Y g Se 2 0 0 r r rPage 67 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 eCurrent Square Foot per Capita Under/Over Minimum Standard ' -100.00% -50.00% 0.00% 50.00% 100.00% 150.00% 200.00% ANTIOCH BRENTWOOD ' CONCORD CROCKETT DANVILLE EL CERRITO ' ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE PITTSBURG PLEASANT HILL RODEO SAN PABLO ' SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 68 1 t ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 0 0 0 0 0 0 0 0 0 0 0 gee 0 0 0 0 0 0 0 0 0 0 0 V � o o p o o h o 0 0 0 0 � � � � � d Lornv � v � r- Mr- r- vOr C) (DYvr� rMO O M Lo (� Mrr CDtl� OrCAqtN It COci O (l? CQW1 qrM q r• O C Ll7 CO f` CA CD CD M r r f\ CD (h cD C In M t` Ln L (D Ln r- N (D (D 19t (D M M Mr- r M U) ' U) ' IT M + i C I W V N r U) V r- 00 Cn CA 00 N N Cl) r N M r` I- LO r 00 r- M N 00 qt r- 0o fl- r- r- (D (DrMCOLnNMOOO CA ( (DCDD co V r (D r r O O r r� Lo (D r- 'T -- r,- O O r` M (O M r r O O Ln 'cr (O Ln N L6 (A N OO r, N qf M CO r M r C6 U) r m N v r i N i i r• i cr O O N ,., W .O N Ln U) N (D co r (D co C) Mr- NV M N U) r co n M P 0) 19tv M M CA N N r M M 00 M N Ln O co M Co (D O O Op M O V f% r� r� r L<7 r% O M CA CA CC) ch r Lt7 C 1 CO V I� (D r O r C r 0) (D r M r (D M r Ln r CD CO N0) N Cr) qt (3) NV N r- � m LL MU) NNN M r r N r Lo r r t M W c .0 M M CA v Lo N et N r w 'T 0 r\ 00 r\ O M � O N 't 00 N M N cl r M O Ch O N r N ' 0 0 0 0 0 0 C> O O O O O O O C O 0 0 0 0 0 O O O Q p c U Q + W p r r (D Lo CC) V M CA M (D lt7 M N M O N O O CO CD N co ' W Zr: r N r M r N Ln 00 N r (D O Lr) M rqq r N v NV: N M N Q. 0 0 0 0 0 0 0 0 0 0 0 O O O C a 0 0 0 0 0 C O O Cc 0 O N a LL Z ' 4 n L OLL Lu p v�. Qcna lj'j; O Rt O M 0 0 0 v O N O O r\ O U) (D U) O O O O O to Lo W U O r\ '' r U) r CA NN O O O O I\ 't M 0 0 It 0 O mz �' c O C\L ct tNOr% rLnNrr% ONvONU) M aD O N r r CD r- U) W W O r M qt N M (D co CA M to co r- N r r 00 r Cn w O rn M — (D Nr Lo 00 r, U) M M00 CD 'q O N U) M U) U) M C V 00 CA (D (D 0) U) IT M � (D r (D U) O O (D to r N r r (D r\ r d d Ln M O O Cn O O cli O Cn CD Op Ln N N Ln O N i (4 MCA CMM (DMM (DMrNCA (O11OU) r- 000ALoM U)It co O d (p r r It N r N M — r r V M (D N M v N r M N r U cnQCL J Y W Lu LuC Z OZa ; Lu Z OO m 7 Z O m Z 0 0 0 H W CZ CW Q N a mZ Z 0 W Q P W ZZUy Z m O Z Z Z 4 JOQQ Q m 0 0 W W Y 121210 O a m a r y y �W Page 69 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current per Square Foot Capita Under/Over Enhanced 4 P P Standard -100.0 -80.00 -60.00 -40.00 -20.00 20.00 40.00 60.00 80.00 0% % % % % 0.00% % % % % ANTIOCH BRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ' ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE ' PITTSBURG PLEASANT HILL RODEO SAN PABLO SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 70 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 0 0 0 0 0 0 q0� 0 0 0 0 0 0 Q0� 0 0 0 0 0 0 0 E Cp r- N m m U) M t N O M r m N (D m 0 CO of M 3 cOD M N 1� CO uA 1� r Cp Cp N r q 0 O In M C7 O O ` E U7 C�1 of (O O U) f- lA 00 O CO (G <D r fl- CO O U) U) r In r Ca (D tG r In U) COr CO f� (D N CO M M �A N {, 'C CO r i o 0 r co CD () U) CD r 00 U) f- N r CD N CO a O r In N N U) In U) CO 'Rt r t` CD f- (O O U) U) U) U) M (D N C7 U) N LO OQ tO (D U) + N O t\ r N M (D M (O N (D (D M r O N to f- r- O i[) N O (D LL E to r, N d ' N M --i U) r, C7 T (D r N t7 U) 4 (ND• CV O r N CA CD CA t\ U) O r CO M N U) r U) N O to O r E 00 N U) (D O CO f\ N U) c°S M O 0 CO to P- 0) r U) N r M O N 0� O f\ M O r U) r CA C7 r N N (n 3 9 r f- r In r fl. 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(o (o N N In M M Ln M Lo N r ►- 2 pp M r M M N0) Cp r M O M r- In Ma) (o N r In O CO r, N r M O 2 O LO � (o 0) (o M N LO r cy) 00 C7 LA M Ln (p Ln co I- fz NIz N r N N pp 1� (o } V a T M S O N r NM r r S) fZ M Ln LO M st M cQ, c� Q` a i } W W J W J O 0ZOW al.- 0 } � OZ � j = OoCLuJGEcr0 LuQ > � Z m � F- 0 Cw7 V OxJWmz >—KoLu wmNOQQm0 J Q Z OZC a > WONQF- QJaJcn W amZQ Q m Q F- W Z0z0U) zU. mmYZ0 WmZZJZ F- W D zm0m4JJw QOQOC ? � JOQQQC7 O > w amc) c� awwxg2200aan. ocinch >- I F- Q Page 74 f i 1 � Volumes per Capita Standard CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARDS COLLECTION STANDARD: VOLUMES PER CAPITA ' The book collection has traditionally comprised the heart of the service program for any library. While increasingly library collections are comprised of materials in addition to books, such as periodicals, microfoims, audio visual materials and electronic information access, the book collection will continue to play a central role in how successfully the library is able to provide service. Currently the library has 958,999 volumes or 1.64 volumes per capita. The range is from .23 to 5.52 volumes per capita. In order to continue to meet the leisure reading and information demands of library users, additional volumes will need to be added and the collection will continue to need to be updated. However, most of the current library facilities are at collection capacity so this standard can only be implemented in conjunction with implementation of the facility standard. ' Current average: 1.64 volumes per capita Minimum: 2 volumes per capita Enhanced: 3 volumes per capita METHODOLOGY: ' The current volumes per capita is derived by dividing the actual number of volumes for each library by the service area population for that operation. The current volumes per capita average is derived by averaging the current actual volumes per capita for all libraries. For Minimum and Enhanced the number of volumes needed is derived by multiplying the service area population by the Minimum and Enhanced volumes per ' capita standard. IMPACT: CURRENT: Minimum: 472,131 volumes -short of standard Enhanced: 1,187,696 volumes short of standard FIVE YEAR: ' Minimum: 698,633 volumes short of standard Enhanced: 1,527,449 volumes short of standard Page 75 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' COMMENTS: , 1. Volumes per capita is a frequently used measure of library service; however, it may not adequately take into consideration differing community service needs, , use patterns, information formats, or access to collections outside the library's direct service area. 2. Implementation of a volumes per capita standard must be linked to the , implementation of a square footage per capita standard. 3. The central resource collection of a library shall be factored in to the volumes ' per capita expectation of branch libraries. STANDARD SOURCE: For Bay Area libraries in 1991 the average number of volumes per capita was 3.38 and the median number of volumes per capita was 2.67. For county libraries in ' California serving populations of 500,000 or more the average number of volumes per capita was 1.46; for county libraries serving 200,000 - 500,000 the average number of volumes per capita was 1.97 and for county libraries serving 100,000 - 200,000 the r average number of volumes per capita was 2.3. While there are no state or nationally accepted guidelines for the number of volumes ' per capita the most frequently recognized guideline is in Wheeler and Goldhor's Practical Administration of Public Libraries(1981). The Wheeler and Goldhor standards call for a range of 1 - 1.25 volumes per capita for libraries serving 500,000 and up, to 3.5 - 5 volumes per capita for libraries serving under 10,000. THRESHOLD STANDARD: ' 20,000 volumes per facility Page 76 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 COLLECTION PRIORITIES ' VOLUMES PER CAPITA The following libraries with service area populations of 10,000 or greater fall below the Minimum standard for volumes per capita based on current population and collection size: LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 88% 2. Pittsburg 73% 3. Concord 71% ' 4. Antioch 63% 5. Danville 60% 6. Pinole 56% ' 7. San Pablo 53% 8. Martinez 51% 9. San Ramon 34% 10. Brentwood 31% 11. Walnut Creek 29% 12. Ygnacio Valley 7% r t Page 77 iCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 w 1 E 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 i0 (f) 00 r� O O M Iq r- (D OQ r (D (D r (n r O r N (D r Q) r- O co qq (A In 00 C7 r� 0) n O M (D C) cr) (D N r*,: CR (h 00 q 1� In N O Om m M (D (n 4 O O Q Mn M N( r N M O (D N f* M t C (D M 1l1 1 M U? r h Lo M W q4f (A r� (D r� In cy) N ' CO r M S 1 r 1 1 1 1 1 1 1 1 Q O i (D r r t- O r� M N O r CO r*- r- N r- LO N u) 0p O qT (D cD I- E N (D "T w N O M u1 r 0 " `� 00 r 't N `f O (O (n r (D M (D r O r O r 0 0 M O r O r C r r r r r 9 0 0 O O O t C i , O 'T O m M O f*_ M N O O 00 M f� CO M M N r (D ' M f- (� (1) (� 00 O M In r Q) N M 00 lA N In Q) C7 C`) C'7 O r O r O N N In N O N O N C) O M O O r r r r r r 7 1 Q > ` (� (n Cl N O f- N r In N M (D Cl O M tt M (D N r N E O co N co (o O N (D M (D (D O r r� Nq% W M 00 O co 00 NM 14i LQ l() N N Nmtf . (() l!) (D Cri (`7 f� ucqr OA r O N In r t r N N Nqt M (D N O O (o (D M N N r ' (d E n r (o ' In N M r M r � M M r M N N ' I- N r V + 0.. � Q 1:: O co cD N N N O (o O (D (D (D N CO O 'T O (o O m (D H M 00 M N co r (D (f) M M O O r M N NICT M N M ICT N ' On c r a r O (n f� Q) C7 C7 (D O a C? (D O V V r r V Q Q tn. E co M n (D N (D (D N f- M r O M �p M r M 1- 0 O (D r �p (D V Q d 0 .N-- M N M qT N r � (D M M M M rr- � r In 1- M M c (o In Z E E_ w � 2 C _ a cn > >0a Lu H. O (D 0 (n m 1- N 00 O co (o N M N (f) 0 In M n N O M Op� r- 00 M r M N (D (D 0 r � r (o (D _ r r co co Cn (D m N 00 qcr In O cA IT N M (D O (s f-- 1z (D ir� n r M O r I� O r �! 1� N (� N (f) O OZ O O N (D M M M MM M N N U) M In M � M '2 Q >I s� p �p n � ..0 7 �Q �A � O O I� GO O^f_ t0 t�0_ ch O co IN N N ��pp ^ m Ill O N ' O Of (h C7 (D v) C7 w C7 N 01 (O C) In n c QI In W If) W t .0 � v N N M � N w N (') a N � N ' } W (u J_ WLLJ J O z O W = Z M a U 8 oc oc ¢ (7 ury Q D m O W ' O Z 0 S W O N Q F Q y Jj C J m Q W d or ' Q Q ¢ Q Z C O CC J J W Q Q O Y oc = J O Q Q a (9 O > W Q w 0 0 0 W W Y a 2 0 0 d d d cc W V) i 1 Page 78 1 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Volumeser Capita Under/Over Minimum Standard P P i -100.00% -50.00% 0.00% 50.00% 100.00% 150.00% 200.00% ANTIOCH BRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA ' OAKLEY ' ORINDA PINOLE PITTSBURG PLEASANT HILL ' RODEO SAN PABLO SAN RAMON ' WALNUT CREEK YGNACIO VALLEY Page 79 a CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 00 0 00 00 o0 o0 Io 00 00 00 �0 �0 �0 o0 .10,0 01.10 o0 �0 o0 �� o0 It to CO (D O co r- co (D In M (D M r M r O c) O I O M 00 (� C N (D Ch (D N O r g r O M N N co N v 00 v 100 Cn 00 M r (O Ili C7 O In M r N M O 1� 1� N O O N CO O co IP) N 1�I IO In In W 1` to c? In t` C? N 00 M cD 0) � C.0 00 (D I In In I c)I I In in Z i . . . . i C V (D r r N O M 1- N O r N 1- M N 1*- Un N In f 00 I O I Q I I(D (O f- N CD q�r (D N 0) (D LO 0) O N P, r r `ct N(V: O I(D LQ r (D q (q V N r N r N 0 0 N O N O N O N N O N cm r ri r r r + M > w I d CA CA co O 1� M N O O co M r, pppp C`9 Ln co In I N r'(D In M I M O M In r q 1� N CR CO In I N I In q!M I co! C? C7 (p c I 0 r O N N In N 0 N O V O O'MIO Olr rIr r r r Q > dl co O r (�'n� co TV r T� cn W r O co I n r 1 v r- V r I r I�Lo /(�D 1�� Ind w` by I\ Lo co II_ y♦ �Q y♦ r(O I r N r 11 Co 1— 00(� (D I�/ V/ L, L0 V INMIco �IM � CArIOrII) �tr In (nIUrNIP, Lr) CD C�l = M r C7 In r r Cd to r M N M In (D C CAI CD r I N I� CD N (p 'ITC? 1- ' O N r N CA � r r In 1(D 1, M C0 IO (� L r N r r r = 1 r D + O w Q Aw N O 1- CA M w w M (n F- Q 0 In 1- O w r- co N CA N O M CA In O N CA CA Cr) (D I et CC")I CA N CO Q. C3 IT � 1\ M r r M O (h (C! Cn Cn Cn Cn O 00 Cn � L cD (D (O N (D Q Z y C4� d 0A O O CA Cn C7 00 •- to f- 00 CA N 1- 1- N (O 00 L dv (D c\l y V rn W r M (D r f� CA M I� CA N 00 r M 00 et O 00 Q E (� r M r r r r r r r r w `(n t -6 CV p' C O m canes > w 0. (r}: M O (D w IO 'IT to 1\ N w O (D CO N Ch N 0 (D 0 w 0 co O Ln O CA 1- M O T O N W v (O In M r ' r O co co Sa. Z r r 00 co N CD C7 N clq� m In OD O L N N M t9 1� n O f\ r M CA r ct f� CA r � 1` N I M N 00 L0 CA T N (D M It M M I' M It '-t M M r N l In l(D I(A I Ln v M 0WI Q >I (D N r In co 1\ (n co co co w O N In M IO to M C VW O cD cD CA In M ^ (D 1, cD W O O co � r N r r tD f� r _ L �} " to 'T M O O t\ CO CA (D (D M O Cn to 00 L N N In O N (� C C 7 O M Cl) (D M M CD M r CO CA (D M In � CO M In CO to '(t M q� r It N r N M r r r In w N co It N r co N r W W J W j C 0 2 0 W C7 = O z m U 8 cc oc ¢ c7 a °C m 2 F O W O Y J w m Z >w z (7 W a W m y O Q Q O U J a z ' z (� 5 w O m a F a J Z o 0 a W a m .Tj a m 0 0 c w w Y g � � O 0 m G� a� ¢ aiI ai 3 �I � a 1wl r t Page 80 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Volumeser Capita Under/Over Enhanced Standard P P -100.0 -80.00 -60.00 -40.00 -20.00 20.00 40.00 60.00 80.00 100.0 0% % % % % 0.00% % % % % 0% ANTIOCH BRENTWOOD CONCORD CROCKETT i DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ' ORINDA PINOLE PITTSBURG PLEASANT HILL ' RODEO SAN PABLO ' SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 81 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 gee 0 0 0 0 0 0 0 0 0 0 0 0 0 e o o � e g e o e g o e g O r� (O (n M �- mt M r O M (D O (D RI O M In (O (O O M ' O (7 (D 1, r () N mi r- (D c? O (") 00 M (n r 00 00 -L E+ C M r LO I- qt N M r 1- N00 M 00 co N (Oa N r N m C 1� (Df� M (D I� MOMIn "Tf- (nvMr v N v 1 1 1 1 1 r 1 1 I 1 1 1 1 1 1 1 1 1 0 O � (O M V M M M to (O M M r- M r N to M 0p N E N V: f� M O O lO O O 00 r l!) r 00 (D N �t CD T- r r O r O O M O r- O r O r r O r r O a 0 O C C ` � 1 1 1 1 1 1 1 1 1 1 1 1 1 1 t � O N M 1�- (O M q. M M r (O (O CO r M CO (D M 00 "t r� (D N 00 (O I- (O (D O O (O O M r- r r- Oq1t M (O q r Mr*": r (O r (d O O O r Cl N N M N O N O N O O N O O T r r r r T 7 i a > r O M M (D 1- N O N NIRt O M 0 r 00 f- v 00 M 00 'If Mqcr 0 N M O M (D O r M M co M (D M (D M I� O M L M r (D M O r M CO M M M 1- r m 00 (D N M � OQ N N r- co N qt M 1- lO f� r M (D r to CD M r M y ' 1� N M r r (O r (p r M M M ' M M M Q et (D qtr 00 OD 00 O 00 co 00 co N N (D (0 (D v N m N N 0 �t H C h N N N N N r 0 N r 0 M N (n r (D O O N M M M Cl Q. 00 N LQ 1� M r (n M O M cl (D N O (n N V (D M O r Q (n I- (n (n O r M M CV M It (D h (D (n r 00 (A M N 00 r V Q C? C7 00 f- N T qT M r V (D Mu') M M T T lr (D 00 M lO LO 1- (D Z �: E r 'c ' n c w o n- cl) N. O (D (D (O 0 N N M O (D (D N M N (O (D to �t M I- N O lfl O I� M O r M N CD (D tO M 00 M (O (D r r 00 (D (D (h N 00 Vt - - - O In � N M (O (3 (D O (9 N N 0 q1t r- N r M M r ee�� V N M r Vqqt I- N MM N LO 0) OZ D O qqr N (D M VM M IT M �t M M N N (O CD LO M > � :: Q >I 1� N M N v (O (D 14, (D r M M M N r M (D (D f- N M fl (D (D r (O (O O N (D I- O pppp O (O M N r (D O ` d M O M (n (D r" (7 � t- r "It (D(n N cl CO In N (D t� CO d: In Onr- Mf- NIn (n � a (O � f� 00MMf, O N 'm co M O } (p M C`) r (A N .- N M r N t,, M N NM M M >tn 00. r } W J W J z Lu O Z O W O z p = CC j O YU J o°Cc m z W zz cal } Q W O m ~ O Z U O > W O N Q P Q J = J y a NQ W a R O Q Q Q Z cc 0 cc a J J w LL a 0 a E Z J O a Q a c7 p > W Q m U v G W W Y g '� O O a a a 0: N N 3 > H Q 1 Page 82 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 r 1 r , , , , , , , , , , , , , , , , , , , , , 0 0 0 0 QQ� 0 0 0 0 0 0 0 Q 0 0 0 0 0 0 0 0 0 0 r M 0) O N 0) r M (D O 1l- IT N M 1- mn M Q) O M M O CA r� (D O CD -it r O M "T 00 M 00 1 rrl- sf M N to 07 O IT N Cn coc\j Lor Or ( Cco It V r O O n- m r r + 00 1� 00 In M M 00 M (D ' M ' W ' M h cD lC) t7 (D tOD t C � � � o W .a 00 1- M r mn r (D M r- O to mA N O r- r- ' r N (D M qt pppp N 11, N 't r- M 0) 0) mn D) O N 00 N r mn O qt r 00 CD N 00 et CO V N N N r N O Cj N O N O N O N N O N N r r r r r r t L > Q W N M 1- M M M � 0 M r 0 In W r co M (D M 00 et 1- (D N co In f- m 0 0 0 O g r- r Il qqcr M In M r M r- r un r 1�; O O O rO N N 0 N O N O N O O N C) O r r � r> .0 co to co O I- co r- N O '-T r� (D N r r N � O M Mqct Cn CD O d r M 00 r O N � M 0 "tf M N M O M to M M M 'IT co co V r ^ O CD f� Q) r- O (D 00 M In M N N qT O mn 't r- N to M CV �t M(� C CD CA 11) m O M CD I- N (a (a N 00 CD M N r r N t` W O 00 ' r (D co r- co N r� r Z N N r r r, mn - C i ' r + .O. W ' (D M (D N NN In N N t- N 00 Ir It 0 (D M r- O N (D H Q Cl. r r 00 OQ 9 o O (D 0 0 P- r N CO M N � O m�i r N � Oa FL 0 00 N In 2 N O 00 1� N q1t In (p Ch O Cn In 1� Cn r 't It L Q Z {ry' 41 N r M a N co (D f- MIRT ��pp pppp r mA r OM r N N M (D 00 1l r mn r n (D � r m- O [f 00 mn qt N r N M M 'V 00 W r O V Q C N r M r r r N N r r r F- � ma U W N cr O t _ .- N p. C O d r aCW > G. 2 Z _ 00 ( ((DD C� N 00 � V L CO O V N M � (OD- O mo f� f� (D q�t h m* r M M r qtt n O r ql tt r- N M NO)) N tD M M M �t M M M N N In (D In L w et M 0 z f- N M Nqt q 0 0) qT (D r M M M N r O (D (D I- N M f� (D (.0t- mn In O N (D r- O pppp O L') M N r (D O m4 O O CD (D f� C7 C� I� r (() N of (G (`) CO (m) N tD 00 In ►- V d O N N M 1r- N lm) lm) er �Y (D 0) r- 00 Ch M 1- O t- co M O M M T W N r N M r N M N � M M mA c� a a° iLu Lu J X W Lu J Z NW Q O = O Z WJ02 W ¢ m C7 F. >O ► W O Y Z N V Z U U > W O N >, Q QJZ W ZQ WPWZ W0ZZZ I-�, jZ m > ZOCOrJoJWLgQ0OQE JOQQ a O > m V ] W Y 2 2 O Olm & N03 ZQmW] Q r ' Pae 84 1 r 1 1 1 � Materials Expenditure per Capita Standard 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARDS COLLECTION ® STANDARD: MATERIALS EXPENDITURE PER CAPITA ■ The materials collection of a library is in constant need of updating. In addition, electronic resources are increasingly important in how libraries access information. The materials expenditure per capita standard is different from the volumes per capita standard because it addresses more closely the need for continuing investment in the collection resource of the library and is more responsive to the differing material formats and 1 methods of information access. There is a larger differential between the Minimum and Enhanced Standards for this standard than for the Volumes Per Capita Standard in order to allow for more responsiveness to the format and access issues. In fiscal year 1991-92 the library spent $1,060,000 on materials or an average of $1.76 per capita. The range is from $.44 per capita to $4.89 per capita. While it would not be feasible to fully implement this standard without a commensurate increase in library square footage,partial implementation is important in order to meet the changing demands of library collection development. 1 Current average: $1.76 per capita Minimum: $2.00 per capita Enhanced: $4.00 per capita ' METHODOLOGY: The current materials expenditure per capita is derived by dividing the actual materials ' budget for each library by the service area population. The current materials expenditure per capita average is derived by averaging the current materials expenditure per capita for each library. For Minimum and Enhanced the materials expenditure needed is derived 1 by multiplying the service area population by the Minimum and Enhanced materials expenditure per capita standard. IMPACT: CURRENT: Minimum: $371,130 short of standard Enhanced: $1,802,260 short of standard Page 86 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1.993-1998 FIVE YEAR: Minimum: $597,632 short of standard Enhanced: $2,255,264 short of standard COMMENTS: 1. Materials expenditure per capita has not been a frequently used measure of library service but it is one that is beginning to be seen more. It is significantly more responsive to the consideration of format and somewhat more responsive to the , considerations of community need and use patterns. 2. Implementation of a materials expenditure per capita standard is most successfully linked to the implementation of a square footage per capita standard. 3. The central resource collection of a library must be factored in to the materials , expenditure per capita expectation of branch libraries. 4. Only County funds are included in the standard and not funds provided by Friends , of the Library groups, community support groups or any other non-County source of funding. In determining funding for materials expenditure, locally generated , or non-County funds will not be used to supplant County funds required to meet standard. STANDARD SOURCE: ' In 1991 in the Bay Area the average materials expenditure per capita by libraries was ' $4.06 and the median expenditure was $3.48. There is no state or nationally recognized guideline in this area nor does the professional , literature address guidelines in this area. THRESHOLD STANDARD: , $20,000 per facility Page 87 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 COLLECTION PRIORITIES MATERIALS EXPENDITURE PER CAPITA The following libraries with service area populations of 10,000 or greater fall below the Minimum standard for materials expenditure per capita based on current population and materials budget: LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 78% 2. Pittsburg 67% 3. Concord 66% 4. Antioch 57% 5. Martinez 54% 6. San Pablo 52% 7. Pinole 51% 8. Danville 44% 1 9. Brentwood 24% 10. San Ramon 18% 11. Walnut Creek 13% 1 Page 88 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 -g- co 0 0 0 o hQ� o 0 0 0 0 0 0 � �4� � o � � � o 0 0 � � o � o O O (V pp O r lT f� O (V to O r 00 r (D f- O O O Ch O O E O 4 00 � �t O 00 to O f- to Il (D D) M c) D) N � r O CA r � Lo Cj to N �f (O O N co to f- v O' 1- 00 to N co M 00 to CV 00 + �= toN (D Nv toItf` Nto (ontotnrr N r r S 1 1 1 r 1 1 1 1 1 1 1 1 1 1 1 0 O N to O (D N 0 1- f, r (O O N In 1- N to 1- (D O N r cr cl) O 00 O 'IT m 0 0 q to 'IT O cl to r O M N r to N ci r O r O O C7 0 N O r O r O r r r r r 0 0 0 O O O + 64 d4 Er 64 d4 E14 64 69 EA 64 64 EA 64 69 64 6:3 64 64 69 6% 64 64 64 64 63 a We 40%-) O (D r 00 t() r (D N O c) r � CA 00 to f- co to co I I co I co (D m cp to (D . r O 00 O 0) M "r � 0) (D to 00 O (D f� r 1� (D t0 y O r O r r N N v. N O N O N 0 0 M O OlrirlN r r r Q I69 d 64 64 64 64 64 64 64 64 64 64 6H 64 64 64 64 64 64 641646%I64i 64 69 64 00 (D 00 00 O I! 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(DO0) M (GO � r r y (0 00 r- (D N (D (o N h c7 r' O (`7 O r to 1z O O (o OQ (D E N (`) N 6H CA N r � (D M M C) r Cr) r to O ll) M W to W 7 (_d r 64 N 64 64 64 64 64 69 EA 64 64 64 r r 64 64 64 64 64 64 64 64 d4 60 64 ba4 u: E O I 64 ca A� I JN NN OOOOOOOOOOOOOOOOOOOOO O' co o 4 4y O O OtoO O Oa O O OtoO C) C) mwO O O O O r- O I to to to f- to to to to to to to r� to to to N 1- to to to to I O v to W -2 I� (D r f� N (D OQ r 00 to (O cm 00 r O O (`) d 64 to (`7 bi C`� c7 63 N I� (D (D to � QZ « 64 6A d4 69 64 69 19-1619- 64 64 itr N� EA 6A 6H 6R O 64 6A Q � 69 64 Qp1 �Op1 �('p0 pN ^(f �cpp �Ap (p7 app O N 1A CO �Lp iA ('q O Q RC1 �f (O O V O 1� GD Of (O 0 ('9 O cz N N N iA O N O V to t2 M to f7 tO tD v to 0 t0 Qf g ri . Q1 to CD to CO V N N (7 < 1n w N m 't N N 1 > J W W W J J O Z O W (� = O z w > ¢ � J � � � � � Q � z m2 � 01 W O Y -+ w m z } Z C7 W c j °'° to O Q a D v < z zr— W (((��� >Z W o E a F a I bez 0 y Q W a m T, Q a cc a Lu z m O m Q J .J W LLQ a O Q E Z J O Q Q Q 0 O > W Q m t) U O W W Y J 2 z O O a m OL w Page 89 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Materials $$$-per Capita Under/Over Minimum Standard -100.00% -50.00% 0.00% 50.00% 100.00% 150.00% ANTIOCH BRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE ' PITTSBURG PLEASANT HILL RODEO SAN PABLO SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 90 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 i �i000000000000000000000 a o d 'It (DV' r\ LO0) (D000 (DIt00OI) 0) IT004TOOO r\ O O ( to r 0) N NItto N O co N Or,-: "t (D 00 0) 7 N (D to q .- N C co CV CV r CV 00 (D N M W r- co I'- U) CM O r W M to M N to 0) _ r- (D M Lo r,- It M N '-t r\ N 00 M N 00 r r- r- to to It (D to to C o W i :;F6N c0FZF(fl .-N to ch—cm io (DN N ;; r` N .- qt M O c0 0) to 00 CD O O 0 to O q 'ITr O M N 00 to N M ` C M N M CV CV O r M r M r M M O M M N N r N CV N + 6969 bv469696469696A64696466% 6fl6v6A6A. 6v6A6146`4 69 69 69 V! _ C 660#9 .0.. W (D r 00 M r W N O R M r � M M l0 N 00to M y 00 pp (D M _ Co to (D 0) r O 00 O 0) � v 0) (D l0 00 (D f\ f� (D R O r- O r r N N N O N O N a O M O O r r N T T T 64 Go: fA 6R H� fA 69 d4 69 69 69 6A EA 6R 69 69 b4 EA 69 Z9, 64 69 co O (D N :;F00 (D O N 00 O N N N (D O 00 O N O N N co) (D r\ O N W N O N O .- .- .- M r O et 00 (D to (D N to d r O r` N M (D M '-T 0) r- uA (D 0) r"i u M Vi N c0 ch 0) 00 Wr, qt r In (D r- r� 0) to M f\ 00 C7 r, M N r- N t() r C Q) r- 69 M N 6fl la) r (DN M 0) N N 00 0) O to O (o r- (7 T 69 EA EA 6A 64 T r- 6q (f� 6A EA T Eft Op 69 L 64 —12 6H Q O r_ 69 ujll I I I I I I v ' d !:::; (D O CD N I c0 O N OD O N N N co O 00 O N0 00 N M (D N to co N (D N O r` O (D r r M to I-t (o (D t0 (D M VO Cr N CO t0 N � " 0) (D (D N O CD cD N O coOD 00 N aN M Q NM N M (o N co g to N M 00 (D N (D M O to (10 O OV Cl W N to r\ — M O M N O N (D n (D N M (D M r- 0 M r (D M r W V ns N 6A 69 r 69 69 69 69 r 6g609. 69 r N N 69 r- r r d Z 69 69 69 69 6A69 69 69 69601, N 6r9 69 H H y: t .�.. 69 1 � N W -� 00 00 0 0 0 000 0 0 000 00 0000 O (D O W Q W y O O O tn0 0 0 0 Cl 0000 0 0 (ntnO Cl O O O r- O t0 to to r, to In to to to to to r� In to to N t\ to Iq to In O v to ��0} QNB N (D . r` cM\J (Qy� �j (D r CO In (D f� (��(Dp{t 00 Q = 3 646r# 664 � d�96469696964 664 6M9 � � dN4646^960% O 69 W ::':: Q 664 69 O O r (D N r t0 f` to M M M (D Q O N «) M l0 (0 M ' C Q) (D 2 0) to � M r` c°8 r` (D tr) O O (D r N � r (D r` .- d V d "I to � M O O h Op � (D (D (") O � (O 00 to N N to O N Z (O M M (D cl M (D M .- to c) (D Q) l0 f- 00 Q) t0 00 t0 00 (D r r v N r N M r- r to (D N M �t N - M N ' v chi Q` a° r` W W J_ W J c O Z O W = O Z M = 8 m Gj J oC cc a k ury Q Td. m fV. O Lu i O Y J tL rn Z } Z C7 W a W m y O a Q () J Q �+ Z U U 5 W 0 (p F a J -� Q W a tt Z a a tr Q F W Z p Z C� N Z tai ¢ Y Z O W Z Z J Z ~ W G Z cc O cc Q J J W Q a 0 a o� Z J O a a a O O > W Q m (U 0 0 W W Y a 2124. 0 O a a rL m (A V) Page 91 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Materials $$$ per Capita Under/Over Enhanced Standard -100.00 % -80.00% -60.00% -40.00% -20.00% 0.00% 20.00% 40.00% ANTIOCH 1 BRENTWOOD CONCORD CROCKETT DANVILLE ' EL CERRITO ELSOBRANTE ' KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE ' PITTSBURG PLEASANT HILL ' RODEO SAN PABLO ' SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 92 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 -.0, 0 0 0 0 0 -.-0 0 E � o � � � � , o � � � � � o o � , o � Q� m 0 r N 0 r M fl- CA (D N r- CD C9V n In O N Rl r � (O (') RI ' E O N r N (17 (") r- (D M U) r � r CO � r CD r (D CD O O f� In In tr (O t` r n M to O 0 M O f- n f� M (0 0 t\ + E (A1 � ' Ln V, M N 0 f- W (n N r M r N cc 1 1 1 T• 1 1 1 1 1 1 1 1 1 Q O C 1 O O Itt O r 0 N 0 M 0 Q O r 0 M r It C) RT In N N co -t E N (''MrrOr Or r- err � Nrr (OMO f\ 7 r r r O r O0 N O r O 0 0 r r r r r r 0 Cl O O O + E ( (v 619, 64 fl � (� (fltf, (,o (F (6% 60 (ci (s (fl � (3 (6% 64 4 to (�4 (4 u� 'c ' O O 0 O O O N (O r- (f) O r O N r Co O CO (1) f` O N (D _ (D 00 (D q 00 O r q q 00 00 Ch '(r Cn (n N 00 Cn �t (D�Q%l O N (D et O O O r O N N qt r O N O N 0 0 M O O r r NEA 6A EA EA EA EA E19 EA 6A EA 6A EA 6A EA EA EA EA EA EA EA EA EA EA Q � i ' E r N r- N r- � N (D N c\j00 to N LO CO (rD O O t- � M LO r*- CV) (0 N M f\ C) h In to O r N O tr 00 (D O (n O N O (D E r- " Op tt (i r r ^ O 4 O 1- M c CQ Cn C (D CV f, 00 (o N tl) CO EH EA r In 69- LO O W fA M N r 619 0 N r C r r EA 6% 69 6A EA EA r EA 64 6A 6A LO 6A EA Q O EA EA 619 H + « d �V � �r- N N N N N r N r 0 (O N (O r W O O N In M O N (n f\ cl uO M O lzt CA M (D rl O to N d_ CA O r 'IT CO I- LO LO O r CA 0 N 0 !t (D 1- W (Or N In O � 00 M v M r E N CO r- 6% r r v (D M (n M M V v r CO O In lO N (D a < m co r� 6A NEA 6A64 64 6A 6A 6A 6A64 6A r64 � 6A 6A 6A691 64 (D 619 6A z J N O O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O O O O OI O (D O O O O lO 0 0 0 0 0 0 0 In O O O LO tocc O O O O O f� O lvO (n (n r- U) (O In Irnn In Irnn In t\ In L(') 11) N t\ L U') (O (n O In W n tO nV cNo N N v 6A v N M N cD cD c0D LO ' Q Z 6A 6A 6A 6A 6A 6H 6A 6A 69 6A 6H 6H NEA 6% 6A 619 6H O 6H EA t\ N N O N to CD � (D r ClO N O M M N r 0 0 W N N M ' rl 2 (D r In LO (o P- In r 0 C1 ct Cq L (D � r N k (q F N "kCn � f\ OD t17 O r- r- M N N M k � tO 0 CD T � (D f, M co N O n co m O (9 '� a) M T Cn N r N M r N r t\ r- M Vt N 01 M M d Ito" c� Q` a LU J Y W W J W J z Lu O z O ~W~ O O z c j V O U YU J Or m Z ~ Z (J Lu W C m ~ W ' F W Z O >Z U y = Q ¢ C �J[ Z p m y Q a C 7J. < < OC < Z L' • t < J J W ` < < C Z < < < (9 O > W Q m C) C) G W W Y < O G E E 0L C v) y 3 Y 2 Q � Page 93 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 q0 0 0 0 0 0 Q0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 d Nr (D N Lo M N m 00 m (o m N (o 'T 1\ m (D (o O 00 Mr- (D C u') = InONt\ � 11) 0NO NMV oin 00000ccoC) cOl` Mc �0ppp �p ►MMq 0000 Lo V d' NLoI- N0) M � 00rn � co (o U) co . G . C W O rV: ^ r r 0 Ln C M M M N M r r O N M r M r M M O M M N N r N N N 69 69 69 69 69 69 64 69 64 64 69 69 61% 64 69 69 69 69 69 6H 64 64 64 69 � L 6). Z W O Cl (D O O O N In f` Ln pp O r O N r (D O (D Ln Il 00 N (o _ (D CO (D Q) CO Co r Q) 0) 00 00 C7 !I N 0010)1'4- (o O N (p (4 Ls 0 0 0 r O N N � r' O N O N O O M O O r r N r r r Q ` 69 fA 64 E9 to W. 69 69 69 69 69 64 64 69 64 69 6+ 64 69 69 64 64 64 69 d •p co Lo 0) Ln lA LA M Ln M (D O r 00 co O O Lo O (o O O 0 N r- 0) v Cr! 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(or co co M N r D) to (o 1` N M In 1\ W (o r Lo O N (o 14. O a3 O Ln (+) N r (o O Ln d O 0) O OD (Q M 0) LLL���777 f- r Lo N V 0 0 Ln N tD I1% 00 lll� Ln •- U d O N N M N N M 0 V .f (D 0) 1\ M M Mr- O v r- 0) co O O •Z 0) M r Ln N r N M r N r V N N MIct v N NO M M Ln c°!� Q a W W _J W J O8 Lu t= Z O w Lu O = D Z c O O Y J CO m Z Z L7 > Q w Z m F- O t7 Z 0 (((0��� W O y >. F Q It my J� 0 J m ,Q y� W d CC 7 Q Q Q Z 0: O ¢ Q J .J W LL Q O Q Z j 0 Q Q Q �y 0 > W ' a m U (U o W W Y 3 > F- Q Page 94 1 � Hours Open per Week � Per 1,000 Residents Standard ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARDS HOURS STANDARD: HOURS OPEN PER WEEK PER 1,000 RESIDENTS ' A basic measure of access to library service is the number of hours each week a library is open. Open hours effectively leverage the library's investment in the facility and the ' collection. While there is a reasonable basic number of hours that a library should be open, as the population to be served increases, more hours spread over a longer time period are necessary. When the standard projects that a library should be open more than the practical maximum number of hours of operation in a week, it indicates that there may be a need for more than one facility within that service area. Branch libraries are generally open 40 hours per week now, with the Central Library open 60 hours per week. The average number of hours per week per 1,000 residents is 1.83. The range is from .86 to 6.63. ' There are three general Ievels of hours per week - 40 hours per week, 56 hours per week, and 70 hours per week. The standard operates within these three general levels so that specific number of hours per week that a library should be open as projected by the standard would be correlated to one of the three general levels above. The ability to implement this standard is more closely allied to the staffing standard rather than the facility or collection standards. In some cases, however, it might not be feasible to ' increase the hours of operation without increasing the square footage since the increased number of staff could not operate within the existing facility. Current average: 1.83 per capita Minimum: 1.5 per capita Enhanced: 2.0 per capita METHODOLOGY: The current hours open per week per 1,000 residents is derived by dividing the current actual hours open annually for each library by 52 and then dividing the result by the actual service area population divided by 1,000. The current hours open per week per 1,000 residents average is derived by averaging the current hours open per week per 1,000 residents for each library. For Minimum and Enhanced the hours per week needed is derived by dividing the current service area population by 1,000, and then multiplying that result by the standard. Page 97 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 IMPACT: CURRENT: Minimum: 279 hours per week short of standard Enhanced: 637 hours per week short of standard FIVE YEAR: Minimum: 449 hours per week short of standard Enhanced: 864 hours per week short of standard COMMENTS: 1. Hours per week per 1,000 residents has not been a frequently used measure of library service. 2. Implementation of the standard may be linked to the need for additional facilities as hours per week in a library may exceed a practical maximum. BAY AREA STANDARD: In 1991 the current average number of hours per 1,000 residents that libraries in the Bay Area were open was 2.52 hours per week and the median was 2.11 hours per week. There is no state or national guideline in this area and the professional literature does not address guidelines in this area. THRESHOLD STANDARD: 40 hours per week per library Page 98 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 HOURS PRIORITIES The following libraries with service area populations of 10,000 or greater fall significantly below the Minimum standard for hour per week per 1,000 residents using current population and hours open per week: LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 42%* 2. Concord 75% 3. Antioch 58% 4. Pittsburg 55% 5. Danville 43% ' 6. Walnut Creek 41% 7. Pinole 40% 8. Pleasant Hill 39% 9. San Ramon 33%** 10. Martinez 16% 11. San Pablo 7% 12. Ygnacio Valley 5% *Does not meet Threshold standard **Does not include hours paid for by the City 1 Page 99 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O O) N LO N N O 00 (D (D N T f- CO r T (D CO I co N 00 N (D 't GO Co M N to (D C7 r T M g M — M M M of to O It r- CA "It .7 t� (D to N N m M N N 0 (D N O m It CA (O tl_ N T to -4r f- M f- N d T C3) � T T (D q (D coto cv) to ' M "t ' N N ' Ln 0 O � N co Lo T CO N O to O T T co (D N to co CD O I- M 0) CO N m M M In T N r C? 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CL d C O (O ..0 m O V O ^I R 4 t0 co Cl O O) c0 CO N N O N Zm O co CY) (`) M ID (CLI CO cq CO co � Q1 tD � LO C n CO Cl) N co ^ � CO l0 N N (D In (O N CO V N N W LLI J Y J H ' F J UJ -J 27w 4 ocl CC z 0 aw a _o } w m V F O m O a D z JJWu z m O cc a 1 Q O Q E z E p a a Q oQ mUUaw wY 0 0 Im m 0 m O >1 I LW CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Hours Open per 1,000 Residents Under/Over Minimum Standard -100.0 -50.00 50.00 100.00 150.00 200.00 250.00 300.00 350.00 0% % 0.00% % % % % % % % ANTIOCH BRENTWOOD CONCORD tCROCKETT DANVILLE ' EL CERRITO EL SOBRANTE KENSINGTON LAFAYETTE MARTINEZ ' MORAGA OAKLEY ORINDA PINOLE ' PITTSBURG PLEASANT HILL RODEO SAN PABLO ' SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 101 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 d � � o o h o �Q� � o 0 0 � � o �g� o � � � o o � o O (u r Ln O Ln Q) N T co co O O r (V M O I� r M �p C LL) (O Ln � M N f` (0 00 N r I\ r 00 r U) ' In IT I\ r � uA Ln t �p N r Ln (D M CO r Ln II- Ln (O O W t- O CD Ln co co O (D CO '-t In r � M - M N Lo N W r M � Lo 'ItM O c 1 1 r 1 1 N 1 1 1 1 1 1 1 1 1 1 1 1 ,.. 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Cr! q1t O Z C �p (D N N C r N r " (D (D Ni .4 N "it M N Lu (o c ) c Z NCL a CL Lu p . N O O e� e� 0 0 0 0 0 0 O O O0 O (D O O O O (D r O 0 W �. Ca M 00 Q co co co CO 00 co M 00 co 00 N M 00 00 00 00 *- O 00 C) (D r 0 0 0 0 0 0 0 O O O r CA O O O O O O O ZQ = C 7 N CV N N N N N N N N N N N M N N N N N� N N _ c = W .":: Q O c O CA M r O N r Lc) 1� Lo M M OD (D O N LA M n M Lo L 4 Q) (D (D CA Ln M N N (D Lo O O (D r N r r (D I- r d) 0 d IT IT Ln IT C7 O 4 O n OO (n (D (D C? O CA (D 00 Ln N N Ln O N 2 M O M M to M M (D M r Lc) N (D O Ln fl- co O Lo co Lf) et co (D r T N r N M r r r In (D N M N ^ M N v C% Q` a° r N Lu w Lu J W J ~ Z = Z cc Q O Z O W O f. O > tr -j w w (4 W < cc Z m 2 F O w O Y -� cc m Z w Z @} W a W m y O Q Q O V J Q Z U U Lu ZZ w 0 (n > F 4 cc Q J J W CL c Q Q Q ' z cc O cc a J J W LL Q O Q Ir Z O a a a C3 O > w Q m U U Q w W Y 2 0 0 4 OL w o w Page CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Hours Open e r 000 Residents Under/Over Enhanced per 1, Standard -100.00 % -50.00% 0.00% 50.00% 100.00% 150.00% 200.00% 250.00% ANTIOCH BRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ ' MORAGA OAKLEY ORINDA PINOLE PITTSBURG PLEASANT HILL rRODEO ' SAN PABLO SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 103 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 E r 0 0 0 0 0 0 0 0 c 0 o r o 0 0 r 0 Q� -8-0) 0 0 -- Q coCD f` �' � r � t` O t` M O O t` r M I� � N r r CD O N U) 00 N O � 00 CO N In t\ O N O lt) �1 E O CO co 00 M I- M 1- 00 Ch to r M CC) CV CV M C In N M t� N t` r L17 r t\ Nt N CD CD CD It Cn r V) r M r N i w M i c O co CD to N CD CD f\ r M N (D t` M r O co CD CD r Lo O r N E 9 r- , r � r M r r N r C? 1` to N M � N r + E i Od C.MD- to r r r et M O D) DO M InN N pW 1` � N to el Q O E cn 3 OO N 1\ 0 0 Co 0 0 0a 1` Co Co O O 0 0 0 0 0 V I r 'cr '-cr lqr 'd' tt '-cT r V Itt � CD r � � � q 2-1Q O Y � c 3 Q o ` co CD 1*1 O CD O N l!) 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NNr M o tn NMMN M N Z aczo �D w � 4; o CL N C y — O O O O O 0 0 0 0 O O O O CD O O 0 0 (D r O co co M M 00 M CO 00 CO 00 M 00 N M M CO M M r O 00 02 T = (0O r0 0 0 0 0 0 0 O O O r O O O O O O O O .;. _ N N N N N N N N N N N N N M N N N N N� N N Z m c N N M N v Cn a) CD r M O N r 0) co CD 1- N M N WD co r In In O N CO r� O O In M N r CD O ` V CA O 00 to CD 1- Ch CT n r to N V CD v u N CD f\ 00 N Cn Cp d O N f\ M 1` N to to I sT w N M M 1- O -T 1` Cn 00 Cn O Cn M T LC) N r N Cl) r r r- cv) I-T q' N NO M M t}n c% a` a ht W W FaUOmW U U O W W Y Jacw J O = ui ZOw Z wjp ui O CC M w C.7 o 2 O Uz0 > Lu0M FQ Z Z U co Z ZQ p W O 9Z M O w aJ J W aa Q O a OO a Q a 0,2 0 0 = m N >WW a a. F- a Page 104 O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 q 0 0 0 V r Lo Co M M I- LO 0 1\ 1\ O O M In 00 1\ M O N K (.D T 1*l C O O r (D N r r 00 CO � P�: T r l� CC) O T cr M O 1` N (O 1q: CO (O N CO N O 00 N M r (O CCI N M !t 't d' M N r Ln CV + t 1` A M M CD r co M r T N 1\ r LO 1` Ln r 0000 Ln r O C 1 1 I T 1 I N I 1 1 1 I 1 1 1 1 1 1 1 1 0 W N I O In (O O M m O M N co n r- 1` N r m 0 O � � (O 1 'O` � M � T (� ' N M InON N � lnr M C) T 1 T 1 1 1 1 T 1 1 1 1 1 00 I 1 N ^,V y ^i 2 0 W C N (O 1` In CO T N O O N CA V N 1\ 1\ (O r M In O M M r O Co t` N � 4t M T ct t- M 0 MCA T T r (D M M Ln L � (o VO r N L o 3 wCc r °' N O O N 1\ 0 0 0 0 Cl 0 0 1` O O O O 00 O O O O 00 O ` •Ct T q9T d qqt '-t � •d' qt T V It It CO r qt '-t qtt 'gT M qtt 3 O Y 2 m cv � � c 3 Q o dal N. qct M CO 1\ m (D O N M 0 Co CO N M 't N M r O � LC) t\ CA In CU: � � � O M � (D � co 1- CO r � to M CCl � 00 N (h On) ('7 CD (D T O Y a. 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(D O O (3 O CO Ln (O 1` Ch CA Ln Nt. r Cn N 't (D Ch CO (n N 1` CO ' Lt7 C) a C] r- 1\ M t- N Ln LO V 'RT (D O N (h M h Ot- 0 00 O O R •� CA Cr) T LO N r N M r N r t` 1\ CM v N C\l M M L T W W J W J 1 C8 cm ozQWQ0 > LU 0 U w J (t m C7 W W a > a m 0 Q J LU Q Z v O > W O m a F a o J y Q w a oc a a a Z. Q LU Z C O CC: a J J W 5 a O a [C Z �LL W J O a Q a 0 Q > W a m v V 0 W w %e 8 2 2 0 ol a acL cc N 0) 3 } t- a � r ' gtandaxd r taff FTE pex Capita � S 1 1 1 1 1 1 t 1 l CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARDS STAFF STANDARD: FTE PER POPULATION A well trained and motivated staff is the most valuable resource in a library. Access to the collections of a library is facilitated by staff and the ability to enhance hours of operation and collection access are directly related to the staffing available to provide such services. As the population of a service area grows so does the need for and use of library services. Staff generally perform functions in two main areas - clerical and professional. Currently there are 39.55 FTE clerical staff (1 FTE per 22,833 residents) and 63.55 professional staff (1 FTE per 16,160 residents). The range for clerical staff is from 1 FTE per 4,021 to 78,660 residents. The range for professional staff is 1 FTE per 3,016 to 78,660 residents. The staffing standard is closely related to the three general levels of hours per week. Each of these three levels have specific staffing needs associated with them. The general level of library hours of operation would be correlated to the specific results of the staffing standard and adjusted accordingly. In addition, the staffing standard has to be responsive to the facility square footage and may not be able to be implemented unless the facility square footage standard is implemented also. CLERK: Current average: 1 FTE Clerk per 22,833 population Minimum: 1 FTE Clerk per 15,000 population Enhanced: 1 FTE Clerk per 14,000 population PROFESSIONAL: Current average: 1 FTE Professional per 16,160 population Minimum: 1 FTE Professional per 10,000 population Enhanced: 1 FTE Professional per 7,500 population METHODOLOGY: For the purposes of calculating current FTE all FTE Clerk and 50% of FTE Library Assistants were assigned to Clerk; all FTE Librarian and 50% of FTE Library Assistant were assigned to Professional. Page 108 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 For Clerk and Professional, the actual population per FTE was derived by dividing the service area population by the actual FTE for each library. The countywide average was derived by averaging the population per FTE for each operation. For Minimum and Enhanced, the FTE needed is derived by g dividin the service area population by the standard. The Minimum standard was derived by dividing the average circulation/reference per FTE by the average circulation/reference per resident. Average circulation per resident: 6.01 items annually Average circulation per FTE Clerk: 93,722 items annually Average reference per resident: .56 questions annually Average reference per FTE Professional: 5,333 questions annually Page 109 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 IMPACT: CURRENT: CLERK: Minimum: 8.15 FTE short of standard Enhanced: 11.56 FTE short of standard PROFESSIONAL: Minimum: 8.01 FTE short of standard Enhanced: 31.86 FTE short of standard FIVE YEAR: CLERK: Minimum: 15.70 FTE short of standard Enhanced: 19.65 FTE short of standard ' PROFESSIONAL: Minimum: 19.33 FTE short of standard Enhanced: 46.96 FTE short of standard COMMENTS: 1. FTE per population has not been a frequently used measure of library service. 2. For professional staff, there are a significant additional number of program related functions that staff perform other than question answering so implementation must assume that actual professional staff functions may vary from location to location. t3. In order for this standard to be effective it must be sensitive to community service needs and use patterns, e.g. some communities may generate a higher level of Clerk circulation and lower level of Professional question answering. r Page 110 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 STANDARD SOURCE: For 1991 in the Bay Area data is only available on total FTE per library and total FTE Librarians per library so the data does not correlate exactly to this standard. Total FTE: Contra Costa: 1 FTE per 4,728 residents Bay Area Average: 1 FTE per 2,079 residents Bay Area Median: 1 FTE per 1,956 residents Total Librarian: Contra Costa: 1 FTE per 12,066 residents Bay Area Average: 1 FTE per 6,442 residents Bay Area Median: 1 FTE per 6,304 residents Circulation per FTE: Contra Costa: 21,978 circulation per 1 FTE Average Bay Area: 15,623 circulation per 1 FTE Median Bay Area: 15,607 circulation per 1 FTE Reference per Librarian: Contra Costa: 5,844 reference per 1 FTE Librarian Bay Area Average: 7,609 reference per 1 FTE Librarian Bay Area Median: 6,215 reference per 1 FTE Librarian There is no state or nationally recognized guideline in this area nor does the professional literature address guidelines in this area. THRESHOLD STANDARD: 3.5 FTE per library Page 111 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 STAFFING PRIORITIES The following libraries with service area populations of 10,000 or greater fall significantly below the Minimum standard for staff per capita using current population and staffing: CLERK LIBRARY % BELOW MINIMUM STANDARD ' 1. Oakley 81%* 2. Concord 67% 3. Pittsburg 62% 4. Antioch 59% 5. Martinez 46% 6. Danville 43% ' 7. San Ramon 34%** 8. Pinole 32% 9. Walnut Creek 17% 10. El Cerrito 9% 11. San Pablo 9% 12. Ygnacio Valley 7% PROFESSIONAL LIBRARY % BELOW MINIMUM STANDARD 1. Oakley 87%* 2. Concord 65% 3. Pittsburg 58% 4. Antioch 57% 5. Pinole 44% 6. San Pablo 39% 7. Martinez 33% 8. Danville 19% 9. Walnut Creek 12% 10. Brentwood 10% 11. San Ramon 5%** * Does not meet Threshold Standard 1 ** Does not include staff paid for by the City Page 112 0 -8-0 0 0 0 0 0 0 0 0 0 -.0- U-) 0 0 0 0 0 0 0 0 0 0 C 0 M 00 M N N CA 00 t\ O M r t` n 00 M O W M N O CD CA N � 0) In O CX) M Mr N C R h 0 00 IA O O O O M O0 It CO 00 M W r M O IP) * O IC) " T C'7 f` CD r- CV OD _ to M CO ' r N r 't CD co M M O N to M r O Z co IA 1` N t7 O O 1` r- co CO O) Cn M In cD 1� CO M In CA r� O O r r r r CP CD O M O � M N r OR MM NO U) Orp Or0 C) O O O N n 0 0 0 0 0 00 O Or LU L p Z + F- M O n M M 'V O O MN � r to M O r N M 00 O n00 N M In N O In Cn Cf 53 r O Ch r CA M o In CA CO O Cp r1l: N 00 r r- O M r O O r N r r +- C N r � Y Z W W � U M r CO r N O r CO O r- O M M g M M M M 'cr r r CA O to O N O M CO Cn Nr,,: N r N 1` M O CO N In N O In N W W M to CV N M CD h N O OO M NC r N a0 n 00 lA cp In a, ao_ rn N oW[ N O co co M N O O CO CO g O r- M M O 0 M g r M N r� 'It q M 00 It W r- O � N g N to M 0I M N M It C) N N CA N In M CO In O � c) M CD 0) In r CD CO N O CA r C`) r- CD N r N CP CO r In In CO O N O (A N O CO O In Ch U M CD O M r r N t0 O M O CD 01 h M f� [t M O) Cl) M CA Q) (7) W r r r r� r- co N M CD N CD r O O N N CD CD CO M CO N co co M Z � CO N In O W N 00 M W O In M W to CO CO CO N M CO CO N N r V CO V) "Zr O U) t` r W r r Ch � W 9T Cn O r O co 4: CO r- In co CO CO M tt M r- CA co r N M c0 O CO N O CO 00 N CO co rqT r N r r N P- r N CO Cl) r N r r N r N W a, T Cl) .0 OMi W W ¢ a In In O In In O O O In In In In O O O In In In In O In In 00 In W � In N O In r 1\ N In O In � N r- � In � M CD � � p: r r CV O r r r r r r O Q O:. 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CA N M N N IA CD U) 00 0) r CD C) O O O CO r Q M CA CF) CD O W: N CA O N M fl O r CV C`) r C`) M r N M r CA O � CA cl O r Q W j O W M M M In C) r- N O M NN O O M M r- M N M r M O SM O N O � M O r M M r 1 r U) 't N M 1` N Nt Y 0 N r N r r r r r, M M N r W W H M IL = ;4A J LL � U: rnLL > > lQ- Z O C(7) M N M OD In C'q Cppq 0p0 CCCpDp Cep} O N IA C'0 CIpA ID CO m V CA V M O O lz CX) 0 wo w C'� O O) CO co L N N Cn O N 2 p C CA M CO CD M C9 CO M II'! 01 tO M to n (C) CA lA w to eT OD CO � CO r sT N r N M .- st M CD N Cl) V N M N J Y J LU LU~ = z m Q F NN O O O = p m W J fr m 0 F W Q Z m v 0 W F 0 O U YU J fr m z > z 0 W o w m y p ¢ a mZ V J a z U H W z O z U N Z LL CC c X z O N W a Z z J z EQ- W 0 �. 0 Z w 0 m Q J J W Q 0 Q R Z a m v v c w W x g 2 0 0 CLa a cOC N N 3 !� I Q I I L CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Clerical Staff per Capita Under/Over Minimum Standard -100.00 -50.00 100.00 150.00 200.00 250.00 300.00 % % 0.00% 50.00% % % % % % ANTIOCH BRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE PITTSBURG PLEASANT HILL RODEO SAN PABLO SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 114 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 O O O O O O O 0 O 0 O O O O -o O O O O O 0 O O O 0 0 � o o � o o � o o � Flo m o o Flo � 0 0 0 W M n W M N M M N M N r- M W M CD N M N � co M CD N f� 00 1- In �' N r IQ to co M N r to an co In (D C 'IT t` Oi to In n •N M t, O M I-� O r-� ci ui (V f-, to r T N r N M N N M O c0 to an O co M r M + 0 OO (D O 4m O (D O f- Io N M M O to N M O N M 00 O (D Nm r 00 In r V: C'7 O CD N a0 O "t CD to .- N to an O (h N W� M O I-- O O O r r r r r O r M tL1 O 719 O O O O O lL 0 F to to W to r V O W O O N I- M O O t- O to N N (D r N cn CA M M (D M C'7 tD C7 r CD 01 (D <7 O W r- O M In W In O CD r r O � N r O N M r r- r Iq to (D O N M 4 N ^ M N LL Z Q 1- l(7 to O O C) M f,- 00 00 O (D N In O O O N N n I 1 N w O I N O In N . 00 q to 0o O (h M •-i(D O I It O � to In I <n In O O O O O O O O O O O O r O 0 I r O O i 0 O O 10 O O i W W N + I f r � _ _ i f� O N O M O tD tD (D �t O co M N I O I f�I cD M In I M M N W Q) r f� � M N 0) tD M O q "' a0 (D Q) (D Q) M O a n � O r (D N M (D o O N q O1 M In O M C7 M r !l. 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LL �. ~ Z to. 4m CD N zr.'.': r Q �p 1� ��pp �p c•� p app ((pp (ppto Ln C O � � cl O lqV O a0 0 (D w 8 O Q� (D W I Nn N N � O N t (� to t� M (D N m (D M In a; (O v m m n C 0) Lo co i co ' ` N V N .- N M r r 0 W N m R N ^ N J W W W J J G O Z O W O = p Z ¢ W Q f. = 3 m w J m o� c7 ury Q Q m I— O (� O Y —+ ¢ m Z W Z g W a W m O Q Q z O Z V UU > W O N } F Q J Z J N aaN W G. CC Z Q Q Q W Z Q z V N Z LL YY Z 0 W O Z 2 J Z Z m O m Q J J W Q O Q E Z J O Q Q a 0 O > W 2 2 0 0 a a a o: N N 3 > I f- a 1 Page 115 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Professional Staffer Capita Under/Over Minimum P P Standard -100.00 % -50.00% 0.00% 50.00% 100.00% 150.00% 200.00% 250.00% ANTIOCH BRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE PITTSBURG PLEASANT HILL RODEO SAN PABLO jSAN RAMON WALNUT CREEK YGNACIO VALLEY Page 116 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 v � a 0 a 0 a 0 O O O O O O O O O O p p O O O O c O ( O p c r CD � M M to O In (D to O O O N M coCO coCN f� M n r O r M r N O 11 M N r co qt M M M O Ln r CD f\ M p Q to M r -i Cf) M M M N CD w 6 4 4 w N M N 4 � (D N O 0 z V r N l Ln M N M M N w O fn r r N I + CD (D r O W M 'IT n M M r 0 r Wr � O r f� M f- W Ln O V f- M (D O Lo N O O O r (D r N r (� O M M O h N Lo Ln M W z N O LA O r O O r O r O r O r N 1n O O 1: O C � O O Q , OLu W M M r Ln r Ln CD M O CO B O O co Ln co N I M N r M N N M CD M " f-. 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O (D O to N N to O N ` co) Q) co) C'7 (D cl M CD M r Ln M (D CA Lf) f- 00 M to 00 Ln I Cp (D r T � N �- N CM r r r Lo (D N M 'ct N n CO N W W J W J O Z O W (7 = O Z ¢ U8 0� ¢ � (7 ury Q °C Z co O_ W O F O Y J CC m 2 W Z (7 W a W m a 0 < Q U J Q Z Z U c� > W O N Q a F Q J -J Q W d O` 3 Q Q ¢ Q Q m al z cc V COi c W W x g 2 2 O O d CL w 0 NI3 > � Q � Page 117 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Current Clerical Staffer Capita Under/Over Enhanced P p Standard -100.00 % -50.00% 0.00% 50.00% 100.00% 150.00% 200.00% 250.00% ANTIOCH iBRENTWOOD CONCORD CROCKETT DANVILLE EL CERRITO ELSOBRANTE KENSINGTON LAFAYETTE MARTINEZ MORAGA OAKLEY ORINDA PINOLE PITTSBURG PLEASANT HILL RODEO SAN PABLO SAN RAMON WALNUT CREEK YGNACIO VALLEY Page 118 i 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 co ao cD n co Q) r o o m r` rn O N <n M v v M rn rn (o (D un CD ci to � 1- M It Cn � Cn (D N (D U) st O CD M M O (D . . . . . . . . . . . . . . . . . . r N M In m M M w M 0) N O N r- CD O to s! w M O M 0) M CD M t` M M r M M r to W 0 f` In N M M r M 0 r O rIn r t\ r 0 00 O Nr, 00 r n In n 0) NM r Co N In r` O r N 4 r t` N Iq r r M c\.! 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N w N r N r r f\ .- N M r z d. w y 0 U) o 0 m 0 0 0 0 (n (n U) aa 0 (o (n (n U) 0 to (n M o t� 1� O N t` In O t\ r N N (n M to N N 1- r- O 1- to O to Q O N -J N r T O M N N N M N M O N N CV M o r M M (� (h N Z a1 Q W LL ° Of cr (n QIL M(D LL N M (D � (D N n C co O a0 N co N0 Iq NP,I a0 CD O1 co 00 M (D 01 (D 00 N 'IT M (o (" 1-T � t` O t` Na. O .Q Co v_ N0 t- N M r M M O to (D f` t N M r (n (1) Q G (D O M v! O ' r O M N to O Co r N N tD cD N cD N r r r N r O r co Co r O N r r V LL Z �' Off Q Wc- H Z oai O M M W N r In r, CA M M O (D O N Ln M (n Cn M dd •� O (D (D m In M N N CD (A O O (D r N r r (D r r v d (A 14t M O 4 O n c0 cD M O tT (D 00 N N In O N G (h CA CM M co C`7 C`) (D C7 r In C) co O In 1- CO CA LA CO In 0p Cp r T 'IT N �- N CO r r In '(D N M N n (+) N Uc� Qa J WW J W J W J = O z OC > O D U > W O N } F Q J 404RJ m N W a fL 7 Q J cc Q a F W Z Z V N Z tai fL < Y ° J O Q Q 3 C7 O > W a m� U U c w w Y g 2 2 o o m a a m m 3 > f- a M Page 119 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Current Professional Staff per Capita Under/Over Enhanced Standard -100.00% -50.00% 0.00% 50.00% 100.00% 150.00% ' ANTIOCH BRENTWOOD ' CONCORD CROCKETT ' DANVILLE ' EL CERRITO ELSOBRANTE , KENSINGTON LAFAYETTE ' MARTINEZ MORAGA , OAKLEY ORINDA , PINOLE PITTSBURG PLEASANT HILL RODEO SAN PABLO SAN RAMON WALNUT CREEK ' YGNACIO VALLEY Page 120 , CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , e 0 0 0 C 0 0 o 0 0 o o o C 0 0 0 0 0 0 o o 0 0 0 o M M O O d Co � M co co N M N M (D O M d co CO M N (� CO r . r CV 't tl C? 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(D M M CO Q W d O 00 M M to to O t- N O M) f\ r N O O M M t, CA N M r M O f` M (O N O M M r M d M �-- U) d N M n d , O N r N r r r r r r r f\ M M N � r �- oC V f=. C W. LL p U. N Q LL W p H cZc � M r- N M N �T In M 0 r C70 M N r M w w r- N M � (D W cp (n � � In Cl N co t` O ap O In c+� N — W CD m O M L (p r"t. ch c C�rA� f- .- u) N V w v! 00 p cn N c0 cq (p Ald O f- fl- M f` N to W 'T 'I7 0 0 t` m M M n co 14, fl. M co M O ' y M co T (n N r N M r N r eT r., f- M � N M M in co d &- O incnQa W W J W J a Lu O Z O W INV O = O Z ¢ _ ¢ (~Q m UU UUU O W ¢W OY W maa aw F- vO z m ZZ 0 0 F> W O 3 W W Z Z U y Z x ? O y Z Z ZQ Q W Z ¢ O ¢ Q Q O Q ¢ Q >Q¢ W 21 0 0a ¢ Cy3 >- p ZQ4 Page 121 , CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 0 0 00 0 0 0 0 0 0 c 0 0 0 0 0 0 0 0 0 0 o a o CD 0) (D 0) N In ItM M O M co t(') N co p W O) cM f\ 00 U) '- r M r V: O f\ N (D N O r M M W O N W MI-T t\ N M N W r r to W (D O W N m W W O 0) 010 ZU) 9 (D N M N W N to M O 0) "T 'q. W. 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C) M LO ct ao ld W W J W J 83F- WZ o wW cW W pa zo!L aZJ >a luj m 0 Q WQm j w 2 O O J w Z Np Q a V O QzJUJNWzLLa0a ? JO aU m U O W W Y a 2 2 0 0 Z }U > W o a W Z o O Z Z z Z w W WZat] Per Capita Standard � Implementation � 1 1 1 1 1 1 1 1 1 PER CAPITA STANDARD IMPLEMENTATION ANTIOCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 129 , BRENTWOOD . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 134 CONCORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 139 ' CROCKETT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 144 DANVILLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 147 EL CERRITO . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 152 , EL SOBRANTE . . . . . . . . . . . . . . . . . . . . . . . . . . Page 157 KENSINGTON . . . . . . . . . . . . . . . . . . . . . . . . . . Page 162 LAFAYETTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 166 MARTINEZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 171 , MORAGA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 176 OAKLEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 180 ORINDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 185 ' PINOLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 189 PITTSBURG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 194 , PLEASANT HILL . . . . . . . . . . . . . . . . . . . . . . . . Page 199 RODEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 204 ' SAN PABLO . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 207 SAN RAMON . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 212 WALNUT CREEK . . . . . . . . . . . . . . . . . . . . . . . . Page 217 YGNACIO VALLEY . . . . . . . . . . . . . . . . . . . . . . Page 222 ALAMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 227 CLAYTON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 230 , DOUGHERTY VALLEY . . . . . . . . . . . . . . . . . . . . Page 233 HERCULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 236 WEST PITTSBURG . . . . . . . . . . . . . . . . . . . . . . . Page 239 1 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 PER CAPITA STANDARD IMPLEMENTATION ANTIOCH Service Area Population 63,484 Square footage 11,000 Collection size 47,163 Staff size (FTE) 4.5 Library card holders 26,330 ' Hours open per week 40 , 1991-1992 Annual Circulation 230,899 Service Area Antioch's service area includes all of the incorporated population of the city of Antioch, and r unincorporated areas to the south of the city. The population projections were based on the ABAG percentage increases for Antioch. ' Current Use Patterns Antioch currently has 36% of its service area population as registered library card holders which is at the county average. Its circulation per capita is 3.64 items per person per year which is 40% below the county average. Its reference per capita is .47 questions per person per year which is 17% below the county average. Demographic Characteristics ' Until the 1980's, Antioch was an industrial city focused on the Delta. During the 1980's its population increased 45.7% from 42,683 to 62,195 and by 1990 it had become the county's third , largest city. In 1991 one out of every six houses and apartments built in Contra Costa and Alameda Counties was built in Antioch. Due to the economic slowdown, however, building permits have decreased dramatically in the last two years and the city's rate of growth is slowing. Nevertheless, Antioch's 1990 service area population of 63,484 is expected to increase by 42.3% to 90,937 by 1998. A July 1992 ABAG study predicted that in absolute numbers, Antioch will Page 129 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 I be the Ba Areas's third fastest growing cit between 1990 and 1995, behind San Jose and Y g g Y Vallejo. The fastest growing segment of the population is young families with children. Thirty-one percent of the population is under the age of 18, compared with a countywide average of 25%. ' Antioch has the highest number of persons per family (3.25) of all communities in the county. In the Antioch service area, 85.6% of the population is white, 2.5% African-American, 4.7 % Asian and 7.1% Other. Just under 16% of the population is of Hispanic origin. Facility ' Antioch currently has .17 square feet per capita of library space which is 46% lower than the countywide average. Antioch's actual square footage is 42% below the current Minimum standard for library square footage. In order to meet current needs, an additional 8,045 square feet would need to be added to meet the Minimum standard, and an additional 20,742 square feet for the Enhanced standard. To meet twenty year facility planning needs, an additional 25,516 square feet would need to be added to meet-the Minimum standard and 49,860 square feet for the Enhanced standard. Addition to the current facility is not feasible to meet any standard. In order to meet the growth demands of the Antioch service area over the next 20 years an additional facility located in the southeast portion of the community, such as the proposed Prewitt Family Park area, would be most successful. ' In terms of capital project priorities for communities that already have libraries, Antioch ranks 5th. ' Collection Antioch currently has .74 volumes per capita which is 55% lower than the countywide average. I Antioch's actual number of volumes is currently 63% below the current Minimum standard for volumes per capita. In order to meet current needs, 79,805 additional volumes would need to be added to meet the Minimum standard and 143,289 additional volumes for the Enhanced standard. , To meet five year needs, 134,711 volumes would need to be added to meet the Minimum standard and 225,648 additional volumes for the Enhanced standard. In order to meet any standard, additional facility square footage would have to be added as the facility is currently at collection capacity. In terms of additional volumes per capita priorities for communities that already have libraries, Antioch ranks 4th. ' Page 130 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , Antioch currently spends $.86 per capita on materials which is 51% lower than the countywide , average. Antioch's current materials expenditure is 57% below the Minimum standard for materials expenditure per capita. ' In order to meet current needs, $72,468 in additional funds would need to be expended annually to meet the Minimum standard and an additional $199,436 for the Enhanced standard. To meet five year needs, an additional $127,374 would need to be expended annually to meet the Minimum standard and $309,248 to meet the Enhanced standard. In order to most effectively meet the materials expenditure per capita standard the facility square footage must be increased; however, any increase in expenditure per capita in the existing number of square feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Antioch ranks 4th. Hours r Antioch currently is open .63 hours per week per 1,000 residents, which is 66% below the countywide average. Antioch actual hours per week are currently 58% below the current Minimum standard. In order to meet current needs, the library should be open 55 more hours per week to meet the , Minimum standard and 87 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 96 hours for the Minimum standard and , an additional 142 hours for the Enhanced standard. In order to meet fully the current Minimum standard or any other standard, additional facilities would need to be added. However, increasing hours of operation at the existing library would help move toward meeting the current Minimum standard. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Antioch ranks 3rd. ' Staff Antioch currentlyhas 1 FTE Clerk per 36 277 residents which is 62% above the countywide ' P � Y average and 131,942 items circulated per 1 FTE Clerk which is 48% above the countywide average. It has 1 FTE Professional per 23,085 residents which is 44% above the countywide average and 10,797 reference questions answered per 1 FTE Professional which is 107% above the countywide average. Antioch's current staffing is 59% below the Minimum standard for Clerk and 57% below the Minimum standard for Professional. r Page 131 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In order to meet current needs, 2.48 FTE additional Clerks and 3.6 FTE additional Professionals would need to be added for the Minimum standard; 2.78 FTE additional Clerks and 5.71 FTE ' additional Professionals would need to be added for the Enhanced standard. To meet five year needs, 4.31 FTE Clerks and 6.34 FTE additional Professionals would need to be added to meet the Minimum standard and 4.75 additional Clerks and 9.37 FTE additional Professionals for the Enhanced standard. The current Minimum and Enhanced additional staff could be partially implemented at the current facility with the addition of open hours per week; additional staffing for five year needs could only be implemented with additional facilities. In terms of additional staffing priorities for communities that already have libraries, Antioch ranks 4th. PRIORITIES Square footage needed: q g 8,045 - 49,860 ' Volumes needed: 79,805 - 225,648 ' Materials expenditures needed: $72,468 - $309,248 Hours per week needed: 55 - 142 Staff needed 2.48 - 4.75 FTE Clerks 3.6 - 9.37 Professionals Current implementation: Hours ' Materials expenditure Volumes Staff Future implementation: Square footage Hours Materials expenditure Volumes Staffing Page 132 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Antioch 1 MT1VI1tiU1vt S'C' 1+11 "RD A ....... .... ........ Actual CUE= 1= 20 year , Service Area Population 63,484 90,937 121,719 Square Footage 11,000 19,045 27,281 36,516 Volumes 47,163 126,968 181,874 ' Materials Expenditure $54,500 $126,968 $181,874 Hours Per Week 40 95 136 Clerk per Capita 1.75 4.23 6.06 ' Professional per Capita 2.75 6.35 9.09 1' 0 U R :.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:::::::.:.:.:.:. .. ....IM. M STANT A DS...................... AAuW Luueut �L= 20 year Service Area Population 63,484 90,937 121,719 Square Footage 11,000 31,742 45,469 60,860 Volumes 47,163 190,452 272,811 Materials Expenditure $54,500 $253,936 $363,748 Hours Per Week 40 127 182 Clerk per Capita 1.75 4.53 6.50 ' Professional per Capita 2.75 8.46 12.12 r i Page 133 , 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION BRENTWOOD , Service Area Population 19,490 Square footage 4,074 Collection size 27,100 Staff size (FTE) 3.5 Library card holders 8,955 t Hours open per week 40 1991-1992 Annual Circulation 108,920 Service Area Brentwood's service area includes all of the incorporated population of the city of Brentwood, all of the unincorporated area population of Discovery Bay, Byron, Knightsen, parts of Oakley and Bethel Island, and the remainder of unincorporated East county. The population projections were based on the ABAG percentage increases for Brentwood. Current Use Patterns Brentwood currently has 43% of its service area population as registered library card holders which is 19% above the countywide average. Its circulation per capita is 5.59 items per person per year which is 7% below the countywide average. Its reference per capita is .85 questions per person per year which is 51% above the countywide average. Demographic Characteristics , During the 1980's, Brentwood was the Bay Areas's fifth fastest growing city. Brentwood's current branch service area population of 19,490 is expected to increase 90.2% by 1998. In addition to population growth, the area has experienced the most dramatic increases in income in the county. 1990 census figures indicate that Brentwood's median household income jumped 186%, from $14,700 to $41,455 from 1980 to 1990. These figures indicate that the Brentwood area is changing from a rural, farm area to suburbs filled with two-income families buying houses. Page 134 , CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Brentwood has a fairly diverse population with 87% of its population Caucasian, 10% of other races and no other minority population exceeding 1%. 23% of the population is of Hispanic origin. Among communities in the county, Brentwood had the second highest percentage (8%) of residents who say they do not speak English well, well above the county average of 3%. Facility Brentwood currently has .21 square feet per capita of library space which is 35% below the countywide average. Brentwood's current square footage is 30% below the Minimum standard for library square footage and is 18% below the Threshold standard. In order to meet current needs, an additional 1,773 square feet would need to be added to meet the Minimum standard, and an additional 5,671 square feet for the Enhanced standard. To meet twenty year facility planning needs, an additional 22,677 square feet would need to be added to meet the Minimum standard and 40,512 square feet for the Enhanced standard. Addition to the current facility could be utilized to meet the Threshold and current Minimum standard. Additional facilities would need to be added,either in Brentwood or other communities such as Discovery Bay, Byron or Oakley, in order meet either current Enhanced or twenty year Minimum or Enhanced standards. In terms of capital project priorities for communities that already have libraries, Brentwood ranks 8th. Collection Brentwood currently has 1.39 volumes per capita which is 15% lower than the countywide average. Brentwood's current number of volumes is 30% below the Minimum standard for volumes per capita. In order to meet current needs, 11,880 additional volumes would need to be added to meet the Minimum standard and 31,370 additional volumes for the Enhanced standard. To meet five year needs, 47,044 volumes would need to be added to meet the Minimum standard and 84,116 additional volumes for the Enhanced standard. In order to meet any standard, additional facility square footage would have to be added as the facility is currently at collection capacity. In terms of additional volumes per capita priorities for communities that already have libraries, Brentwood ranks 10th. Brentwood currently spends $1.51 per capita on materials which is 14% lower than the countywide average. Brentwood's current materials expenditure is currently 24% below the Minimum standard for materials expenditure per capita. Page 135 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In order to meet current needs, $9,480 in additional funds would need to be expended to meet the Minimum standard and an additional $48,460 for the Enhanced standard. To meet five year needs, an additional $44,644 would need to be expended to meet the Minimum standard and $118,788 to meet the Enhanced standard. In order to most effectively meet the materials expenditure per capita standard the facility square footage must be increased; however, an increase in expenditure per capita to the current Minimum standard in the existing number of square feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Brentwood ranks 9th. Hours Brentwood currently is open 2.05 hours per 1,000 residents per week, which is 12% above the countywide average. Brentwood's current hours per week are currently 36% above the Minimum standard. Brentwood's actual hours currently meet Threshold standards. In order to meet current minimum or enhanced standards, no additional hours would be , necessary. To meet five year needs, the library should be open an additional 16 hours for the Minimum standard and an additional 34 hours for the Enhanced standard. Five year Minimum additional hours could be added in the current facility with or without expansion; five year Enhanced hours would require an additional facility. , Staff Brentwood currently has 1 FTE Clerk per 11,137 residents which is 50% below the countywide average and 62,240 items circulated per 1 FTE Clerk which is 30% below the countywide average. It has 1 FTE Professional per 11,137 residents which is 30% below the countywide average and 9,419 reference questions answered per 1 FTE Professional which is 80% above the countywide average. Brentwood's current staffing is 34% above the current Minimum for Clerk and is 10% below the Minimum standard for Professional. In order to meet current needs no additional Clerks and .2 FTE additional Professionals would need to be added for the Minimum standard; .36 FTE additional Clerks and .85 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, .72 FTE Clerks and 1.96 FTE Professionals would need to be added to meet Minimum standards and .9 FTE Clerks and 3.19 FTE Professionals for the Enhanced standard. Page 136 , CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 The current Minimum and Enhanced additional staff could be implemented at the current facility; additional staffing for five year needs could best be implemented with additional square footage to the existing facility and/or additional facilities. In terms of additional staffing priorities for communities that already have libraries, Brentwood ranks 10th for Professional staff. PRIORITIES Square footage needed: 1,773 - 40,512 Volumes needed: 11,880 - 84,116 Materials expenditures needed: $9,480 - $118,788 Hours per week needed: 0 - 34 Staff needed 0 - .72 FTE Clerks ' .85 - 3.19 FTE Professionals Current implementation: I Square footage Materials expenditure Future implementation: Square footage Hours Volumes Materials expenditure Staffing Page 137 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993.1998 ' Brentwood i.......... ..:...:.:.:.:. .:...::...................... S`C NDARDS ..... .:. . MI]VIIVIIJM A Actual Current 5z= 2UT i Service Area Population 19,490 i 37,072 89.171 Square Footage 4,074 5,847 11,122 26,751 ! Volumes 27,100 38,980 74,144 Materials Expenditure $29,500 $38,980 $74,144 Hours Per Week 40 29 56 Clerk per Capita 1.75 1 1.30 2.47 Professional per Capita 1.75 1.95 1 3.71 77� ... ...................... ......... A EI�HADARDS :; N &&w Current I= 20 year_ , Service Area Population 19,490 1 37,072 89,171 Square Footage 4,074 9,745 18,536 44,586 Volumes 27,100 77,960 111,216 Materials Expenditure $29.500 $77,960 $148.288 Hours Per Week 40 39 74 Clerk per Capita 1.75 1.39 2.65 Professional per Capita 1.75 1 2.60 4.94 Page 138 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION CONCORD Service Area Population 113,569 Square footage 12,640 Collection size 66,856 Staff size (FTE) 6.5 Library card holders 28,455 Hours open per week 42 1991-1992 Annual Circulation 273,839 Service Area , Concord's service area includes the majority of the incorporated population of the city of Concord plus unincorporated areas to the north, including Clyde. In addition, residents of some areas of Walnut Creek and Pleasant Hill utilize the Concord library as well as 25% of the Clayton library user population. The population projections were based on the ABAG percentage increases for Concord. Current Use Patterns Concord currently has 22% of its service area population as registered library card holders which is 40% below the countywide average. Its circulation per capita is 2.41 items per person per year I which is 60% below the countywide average. Its reference per capita is .25 questions per person per year which is 56% below the countywide average. Demographic Characteristics Concord, with a branch service area population of 113,569, is the county's largest city. Concord, which had experienced rapid growth in the 1960's and 1970's, grew at a slower rate in the 1980's. A 1991 ABAG study found, however, that job creation in the downtowns of Concord and Walnut Creek grew at a faster rate than the downtowns of San Francisco, Oakland and San Jose during the 1980's. Private sector employment increased 75% in Concord, resulting in Concord's becoming a major East Bay urban residential, retail and office center. Page 139 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Concord has an ethnically diverse population, with 83% Caucasian, 30/o African-American, 2% Chinese, and 3% Filipino, and 4.5 % of other races. 11.5% of its population is of Hispanic origin. Next to English, Spanish is the most popular language spoken by schoolage children, followed by Vietnamese, Tagalog and Farsi. In absolute numbers, the Concord branch serves the second largest number of Hispanics (13,160), the third largest Chinese population (2,351), the third largest Filipino population (3,319) and the second largest Vietnamese population (544) among the branches in the county library system. 1 Facility Concord currently has .11 square feet per capita of library space which is 66% below the countywide average. Concord's current square footage is 63% below the Minimum standard for library square footage. In order to meet current needs, an additional 21,431 square feet would need to be added to meet the Minimum standard and an additional 44,145 square feet for the Enhanced standard. To meet 20 year facility planning needs, an additional 25,921 square feet would need to be added to meet the Minimum standard and 51,629 square feet for the Enhanced standard. Moving the central resource facility to Concord and/or adding additional branch(es) would be the only method of implementing this standard. In terns of capital project priorities for communities that already have libraries, Concord ranks 2nd. Collection Concord currently has .59 volumes per capita which is 64% below the countywide average. Concord's current number of volumes falls below the Minimum standard by 71%. In order to meet current needs, an additional 162,282 volumes would need to be added to meet the Minimum standard and an additional 273,851 volumes for the Enhanced standard. To meet five year needs, 168,870 volumes would need to be added and 286,733 for the Enhanced 1 standard. This standard could only be met by the addition of library square footage as the existing facility is at capacity for collection size. In terms of additional volumes per capita priorities for communities that already have libraries, Concord ranks 3rd. Concord currently spends $.68 per capita on materials which is 61% below the countywide average. Concord's current materials expenditure per capita is 66% below the Minimum standard. Page 140 1 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' In order to meet current needs, an additional $149,638 would need to be expended to meet the Minimum standard and an additional $376,776 for the Enhanced standard. To meet five year needs, $158,226 would need to be expended to meet the Minimum standard and $393,252 to meet the Enhanced standard. This standard can only be met fully with the addition of library square footage; however, any increase in expenditure per capita even in the existing building will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Concord ranks 3rd. Hours Concord currentlyis open .37 hours per week per 1,000 residents which is 80% below the P P countywide average. Concord's current hours per week are 75% below the Minimum standard. In order to meet current needs, an additional 128 hours per week would need to be added to meet the Minimum standard and an additional 185 hours per week for the Enhanced standard. To meet five year needs, 135 hours per week would need to be added to meet the Minimum standard , and 194 hours to meet the Enhanced standard. The additional hours could be partially implemented by the addition of hours at the current facility but could only be fully implemented by the addition of library square footage in additional library branch(es) and/or the movement of the central resource facility to Concord. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Concord ranks 2nd. Staff Concord currently has I FTE Clerk per 45,428 residents which is 103% above the countywide average and 109,536 items circulated per 1 FTE Clerk which is 22% above the countywide average. It has 1 FTE Professional per 28,392 residents which is 77% above the countywide average and 7,072 reference questions answered per 1 FTE Professional which is 36% above the countywide average. Concord's current staffing is 67% below the Minimum standard for Clerk and 65% below the Minimum standard for Professional. In order to meet current needs an additional 5.07 FTE Clerks and an additional 7.36 FTE Professionals would need to be added to meet the Minimum standard; an additional 5.61 FTE Clerks and 11.14 FTE Professionals would need to be added for the Enhanced standard. To meet five year needs, an additional 5.36 FTE Clerks and 7.79 FTE Professionals would need to be added to meet Minimum standards and an additional 5.92 Clerks and 11.72 FTE Professionals would need to be added to meet the Enhanced standard. Page 141 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 The additional staffing could be partially implemented by adding to the staffing in the current facility but could only be fully implemented by the addition of library square footage and hours of operation. In terms of additional staffing priorities for communities that already have libraries, Concord ranks 2nd. PRIORITIES The opening of the new 15,000 square foot Clayton Community Library in late 1994 will affect 1 all of the priorities for Concord. However, until the operating parameters (collection size, materials budget, hours of operation and staffing) are determined, the exact impact cannot be calculated. Square footage needed: 21,431 - 51,629 Volumes needed: 160,282 - 286,733 jMaterials expenditures needed: $149,638 - $393,952 Hours per week needed: 128 - 194 Staff needed 5.07 - 5.92 FTE Clerks 7.36 - FTE 11.72 Professionals Current implementation: Hours Staff Materials expenditure Future implementation: Square footage Volumes Materials expenditure Hours Staff Page 142 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Concord € IvIINI1 UMSTA..DARDS............................... Actual Current Smear 24yCat Service Area Population 113,569 117,863 128,537 Square Footage 12,640 34,071 35,359 38,561 Volumes 66,856 227,138 235,726 Materials Expenditure $77,500 $227,138 $235,726 Hours Per Week 42 170 177 Clerk per Capita 2.50 7.57 7.86 Professional per Capita 4.00 11.36 11.79 €€i N ...E.HANGED STANaARDS............................... Actual Current 5-= 20 year Service Area Population 113,569 117,863 128,537 , Square Footage 12,640 56,785 58,932 64,269 Volumes 66,856 340,707 353,589 Materials Expenditure $77,500 $454,276 $471,452 Hours Per Week 42 227 236 Clerk per Capita 2.50 8.11 8.42 Professional per Capita 4.00 1 15.14 15.72 Page 143 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 I PER CAPITA STANDARD IMPLEMENTATION CROCKETT Service Area Population 3,463 Square footage 1,248 Collection size 4,606 Staff size (FTE) .5 Library card holders 596 t Hours open per week 17 1991-1992 Annual Circulation 9,222 , Service Area Crockett's service area includes all of the unincorporated community of Crockett. The population projections were based on the ABAG percentage increases for Rodeo/Crockett. Crockett's service area population is lower than the minimum planning standard of 10,000 residents so the Threshold and Per Capita standards will not apply. Current Use Patterns Crockett currently has 16% of its service area population as registered library card holders which is 57% below the county average. Its circulation per capita is 2.66 items per person per year which is 56% below the county average. No data is available on reference usage. Demographic Characteristics Crockett's service areaPoP ulation of 3,463 is 93.3% Caucasian, .3% African-American, .7% American Indian, 1.9% Asian and 4.3% Other. 2% of the population is Hispanic. Crockett's median household income of$38,750 was below the countywide average, yet the percent change of 127% during the 1980's was greater than the countywide average of 97%. The percent of high school graduates (81.7%) and college graduates (23.8%) are both below the county average. Page 144 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Facility Crockett currently has .36 square feet per capita of library space which is 12% above the countywide average. No implementation is necessary since the service area population is below 10,000. Collection Crockett currently has 1.33 volumes per capita, which is 19% below the countywide average. No implementation is necessary since the service area population is below 10,000. Crockett currently spends $1.95 per capita on materials which is 11% above the countywide average. No implementation is necessary since the service area population is below 10,000. ( Hours Crockett currently is open 4.91 hours per week per 1,000 residents, which is 168% above the countywide average. No implementation is necessary since the service area population is below 10,000. Staff Crockett currently has a .5 FTE Library Assistant who performs both circulation and reference duties for 3,463 residents. The Library Assistant circulates 9,222 items annually which is 90% below the countywide average. There is no data available on reference usage. No implementation is necessary since the service area population is below 10,000. PRIORITIES Current implementation: None since the service area population is below 10,000. Future implementation: None since the projected 5 year service area population is below 10,000. Page 145 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Crockett 1`1 11f AR �. A D D5 MI IMUM ST ..... .................... Ast1W1 � Current � I ' Service Area Population 3,463 3,562 j 3,585 Square Footage i 1,248 1,039 1,069 1,076 Volumes 4,606 6,926 7,124 Materials Expenditure $6,750 $6,926 $7,124 Hours Per Week 17 5 5 Clerk per Capita Professional per Capita N:::....:.:.: T D RDS ' I .....I:I'... EIYHAIVCED.. ...:... .A , I AZ" Current Service Area Population 3,463 Square Footage 1,248 1,732 1,781 1,793 Volumes 4,606 10,389 10,686 Materials Expenditure $6,750 $13,852 $14,248 Hours Per Week 17 7 7 Clerk per Capita Professional per Capita Page 146 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION DANVILLE Service Area Population 46,391 Square footage 7,019 q g Collection size 37,295 Staff size (FTE) 5.5 Library card holders 17,874 Hours open per week 40 1991-1992 Annual Circulation 195,322 Service Area Danville's service area includes most of the incorporated population of the city of Danville, plus the unincorporated areas of Blackhawk and Diablo. The Danville service area also includes the unincorporated community of Alamo which, with a population of 12,277, is one of three communities in the county with a service area population which exceeds 10,000 and does not currently have a library facility. The population projections were based on the ABAG percentage increases for Danville (60%) and Alamo/Blackhawk (40%). Current Use Patterns Danville currently has 37% of its service area population as registered library card holders which is 3.6% above the county average. Its circulation per capita is 4.21 items per person per year which is 30% below the county average. Its reference per capita is .50 questions per person per year which is I I% below the county average. Demographic Characteristics Danville's current service area population of 46,391 is 94.2% Caucasian, .8% African-American, and 4.6% Asian. 4.1% of the population is Hispanic. The Danville branch service area has the highest median household income and contains the county's two wealthiest communities, Blackhawk and Alamo, with median incomes of $129,135 and $93,089 respectively. The communities in the Danville branch service area also have a greater percentage of high school and college graduates than the county average. Among adults age 25 and older, 96.5% in Page 147 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Blackhawk, 95.7% in Danville and 96.2% in Alamo are high school graduates, compared with a countywide average of 86.5%. Similarly, 54.3% in Alamo, 55.2% in Blackhawk and 48.3% in Danville have a college degree, compared with 31.6% countywide. Facility Danville currently has .15 square feet per capita of library space which is 53% lower than the countywide average. Danville's actual square footage is currently 50% below the Minimum standard for library square footage. In order to meet current needs, an additional 6,898 square feet would need to be added to meet the Minimum standard, and an additional 16,177 square feet for the Enhanced standard. To meet twenty year facility planning needs, an additional 12,506 square feet would need to be added to meet the Minimum standard and 25,522 square feet for the Enhanced standard. Addition to the current facility is not feasible to meet any standard; a new facility will need to be constructed to meet any standards. In terms of capital project priorities for communities that already have libraries, Danville ranks 4th. Collection Danville currently has .8 volumes per capita which is 51% lower than the countywide average. Danville's actual number of volumes is 60% below the current Minimum standard for volumes per capita. In order to meet current needs, 55,487 additional volumes would need to be added to meet the Minimum standard and 101,878 additional volumes for the Enhanced standard. To meet five year needs, 77,933 volumes would need to be added to meet the Minimum standard and 135,547 additional volumes for the Enhanced standard. In order to meet any standard, additional facility square footage would have to be added as the facility is currently at collection capacity. In terms of additional volumes per capita priorities for communities that already have libraries, Danville ranks 5th. Danville currently spends $1.11 per capita on materials which is 37% lower than the countywide average. Danville's current materials expenditure is 44% below the Minimum standard for materials expenditure per capita. In order to meet current needs, $41,282 in additional funds would need to be expended annually to meet the Minimum standard and an additional $134,064 for the Enhanced standard. To meet five year needs, an additional $63,728 would need to be expended annually to meet the Minimum standard and $178,956 to,meet the Enhanced standard. Page 148 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In order to most effectively meet the materials expenditure per capita standard the facility square footage must be increased; however, any increase in expenditure per capita in the existing number of square feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Danville ranks 8th. Hours Danville currently is open .86 hours per week per 1,000 residents, which is 53% below the countywide average. Danville's actual hours per week are 43% below the current Minimum standard. In order to meet current needs, the libraryshould be open 30 more hours per week to meet the P Minimum standard and 53 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 46 hours for the Minimum standard and an additional 75 hours for the Enhanced standard. In order to meet fully the current Minimum standard or any other standard, additional square footage should be added. However, increasing hours of operation at the existing library would help move toward meeting the current Minimum standard. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Danville ranks 5th. Staff Danville currently has 1 FTE Clerk per 26,509 residents which is 19% above the countywide average and 111,613 items circulated per 1 FTE Clerk which is 24% above the countywide average. It has 1 FTE Professional per 12,371 residents which is 23% below the countywide average and 6,143 reference questions answered per 1 FTE Professional which is 18% above the countywide average. Danville's current staffing is 43% below the Minimum standard for Clerk and 20% below the Minimum standard for Professional. ' In order to meet current needs, 1.34 FTE additional Clerks and .89 FTE additional Professionals would need to be added for the Minimum standard; 1.56 FTE additional Clerks and 2.44 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, 2.09 FTE Clerks and 2.01 FTE additional Professionals would need to be added to meet Minimum standards and 2.37 additional Clerks and 3.93 FTE additional Professionals for the Enhanced standard. The current Minimum additional staff could be partially implemented at the current facility with the addition of open hours per week; additional staffing to meet the other standards would need Page 149 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 to be implemented with a new facility. In terms of additional staffing priorities for communities that already have libraries, Danville ranks 6th for Clerk and 8th for Professional. PRIORITIES Square footage needed: 6,898 - 25,522 Volumes needed: 55,487 - 135,547 Materials expenditures needed: $41,282 - &178,956 Hours per week needed: 30 - 75 Staff needed 1.34 - 2.37 FTE Clerks .89 - 3.93 Professionals Current implementation: Square footage Hours Volumes Materials expenditures Staff Future implementation: Square footage 1 Hours Materials expenditure Volumes Staffing l 1 Page 150 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Danville I........... N.. R.. I IMU ND 5 ..:.:.:.:::::::::..::::...::::::::::.:.: .. M M .STA A D ...................................I................. Actual ('urrent S year 20 year Service Area Po ulation 46,391 57,614 65,082 Square Footage 7,019 13,917 17,284 19,525 Volumes 37,295 92,782 115,228 Materials Expenditure $51,500 $92,782 $115,228 Hours Per Week 40 70 86 Clerk per Capita 1.75 3.09 3.84 Professional r Capita 3.75 4.64 5.76 N F 1VC A S ... .. ........... . NNA ED.ST.... DAR.D Actual Current L= 20 year Service Area Population 46,391 57,614 65.082 Square Footage 7,019 23,196 28,807 32,541 Volumes 37,295 139,173 172,842 Materials Expenditure $51,500 $185,564 $230,456 Hours Per Week 40 93 115 Clerk per Capita 1.75 3.09 4.12 Professional per Capita I 3.75 6.19 7.68 Page 151 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION EL CERRITO Service Area Population 23,056 Square footage 6,450 q g Collection size 47,674 Staff size (FTE) 4.3 Library card holders 11,538 Hours open per week 40 1991-1992 Annual Circulation 161,759 Service Area :t El Cerrito's service area includes most of the incorporated population of the city of El Cerrito, plus some unincorporated areas to the north. The population projections were based on the ABAG percentage increases for El Cerrito. Current Use Patterns ! El Cerrito currently has 40% of its service area population as registered library card holders which is 10% above the countywide average. Its circulation per capita is 7.02 items per person per year which is 17% above the countywide average. Its reference per capita is .21 questions per person per year which is 63% below the countywide average. Demographic Characteristics El Cerrito's service area population of 23,055 has experienced very little growth since the 1980 census. However, its diversity has increased significantly in the last ten years, and it is now one of the most ethnically diverse communities in the county with a combined ethnic population of 34.7%. Residents are 65.3% Caucasian, 10% African-American and 22% Asian. 6.8% of the population is Hispanic. The greatest change occurred in the Asian/Pacific Islander population which increased 40%. The largest Asian groups are Chinese and Japanese. However, the Japanese population has remained relatively stable with only a 4% increase compared to 44% growth in the Chinese population since 1980. In absolute numbers, the El Cerrito service area contains the second largest number of Chinese (2,434), the largest Japanese population (1,331) Page 152 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 and the third largest Korean population (235) among the library service areas. El Cerrito has the third highest percentage of foreign-born residents (20%) and higher than the countywide average (4%) of residents that do not speak English well. Facility El Cerrito currently has .28 square feet per capita of library space which is 13% below the countywide average. El Cerrito's actual square footage is 7% below the current Minimum standard for library square footage. In order to meet current needs, an additional 467 square feet would need to be added to meet the tMinimum standard, and an additional 5,078 square feet for the current Enhanced standard. To meet twenty year facility planning needs, an additional 695 square feet would need to be added to meet the Minimum standard and 5,459 square feet for the Enhanced standard. Addition to the current facility could be the most successful way to meet Minimum standards; a new facility would need to be constructed to meet Enhanced standards. In terms of capital project priorities for communities that already have libraries, El Cerrito ranks 10th. Collection El Cerrito currently has 2.07 volumes per capita which is 26% higher than the countywide average. El Cerrito's actual number of volumes is 3% above the current Minimum standard for volumes per capita. In order to meet current needs, no additional volumes would need to be added to meet the Minimum standard and 21,494 additional volumes for the Enhanced standard. To meet five year needs, 2,146 volumes would need to be added to meet the Minimum standard and 20,618 additional volumes for the Enhanced standard. The Minimum standard could be met in the current facility but additional facility square footage would have to be added to meet the Enhanced standard. El Cerrito currently spends $2.06 per capita on materials which is 17% higher than the countywide average. El Cerrito's current materials expenditure is 3% above the Minimum standard for materials expenditure per capita. In order to meet current needs, no additional funds would need to be expended annually to meet the Minimum standard and an additional $44,724 for the Enhanced standard. To meet five year Page 153 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 needs, no additional funds would need to be expended annually to meet the Minimum standard and $43,556 to meet the Enhanced standard. In order to most effectively implement the Enhanced materials expenditure per capita standard the facility square footage must be increased; however, any increase in expenditure per capita in the existing number of square feet will create a more current collection better focused on community needs. Hours El Cerrito currently is open 1.73 hours per week per 1,000 residents, which is 5% below the countywide average. El Cerrito's actual hours per week are 15% above the current Minimum standard. El Cerrito's actual hours currently meet Threshold standards. In order to meet current minimum or enhanced standards, no additional hours would be necessary. The library should be open 6 more hours per week to meet the current Enhanced standard. To meet five year needs, no additional hours are needed to meet the Minimum standard. However, an additional 30 hours per week would be needed to meet the Enhanced standard. The Enhanced current standard could be met in the existing facility; the Enhanced five year standard could only be met with additional square footage. Staff El Cerrito currently has 1 FTE Clerk per 16,469 residents which is 26% below the countywide average and 115,542 items circulated per 1 FTE Clerk which is 29% above the countywide average. It has 1 FTE Professional per 7,950 residents which is 50% below the countywide average and 1,650 reference questions answered per 1 FTE Professional which is 68% below the countywide average. El Cerrito's current staffing is 9% below the Minimum standard for Clerk and 25% above the Minimum standard for Professional. In order to meet current needs, .14 FTE additional Clerks and no additional Professionals would need to be added for the Minimum standard; .25 FTE additional Clerks and .17 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, .12 FTE Clerks and no additional Professionals would need to be added to meet Minimum standards and .23 FTE additional Clerks and .14 FTE additional Professionals for the Enhanced standard. All standards could be implemented in the existing facility. In terms of additional staffing priorities for communities that already have libraries, El Cerrito ranks 10th for Clerk. Page 154 j CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PRIORITIES Square footage needed: 467- 5,459 Volumes needed: 0 - 20,618 Materials expenditures needed: $0 - $43,556 Hours per week needed: 0 - 6 Staff needed .14 - .25 FTE Clerks 0 - .17 FTE Professionals Current implementation: Future implementation: Square footage Materials expenditure Volumes Hours Staffing Page 155 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 WE EI Cerrito ..... .! .. . ... .. I. . . .. . .. i... ..:.. N D ...:.:.:.::.:.:.:.....:.:.:.:...:.:.:.:.:.:.:...... .................................... I1VIINUMSTA ARDS ................................................ .................:................ ...........................................................................:.:.:.:.:.:.:.:..... .................... Actual Surtent Service Area Population 23,056 i 22,764 23.817 Square Footage 6.450 6,917 6,829 7,145 Volumes 47,674 46,112 45,528 Materials Expenditure 547,500 546,112 $45,528 Hours Per Week 40 35 34 ' Clerk per Capita 1.40 1.54 1.52 Professional per Capita 2.90 2.31 2.28 :.......:.:.:.:.:......:...:.:..:...:...:.:.:.:.:.....:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.....:.:.:.:.:.:.:. HANED.S..A...dAT ..S..... ........ t Actual C err nt LX= loam Service Area Population 23,056 22,764 23,817 Square Footage 6.450 11,528 11,382 11,909 Volumes 47,674 69,168 68,292 ' Materials Expenditure 547,500 $92,224 591,056 Hours Per Week 40 46 46 Clerk per Capita 1.40 1.65 1.63 Professional per Capita 2.90 3.07 3.04 Page 156 , CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION ELSOBRANTE Service Area Population 13,442 Square footage 7,270 Collection size 31,385 iStaff size (FTE) 3.5 Library card holders 9,598 Hours open per week 40 1991-1992 Annual Circulation 125,060 1 Service Area El Sobrante's service area includes all of the unincorporated community of El Sobrante and ' additional unincorporated areas surrounding the community. Some residents of San Pablo also use this branch. The population projections were based on the ABAG percentage increases for Richmond. Although Richmond residents are not included in the service area populations for ' County Library Branches, many branch libraries serve Richmond residents. For example, in 1991-92, 13.5% of the circulation at the El Sobrante branch was from Richmond residents. Current Use Patterns El Sobrante currently has 59% of its service area population as registered library card holders ' which is 63% above the countywide average. Its circulation per capita is 9.30 items per person per year which is 55% above the countywide average. Its reference per capita is .79 questions per person per year which is 40% above the countywide average. Demographic Characteristics El Sobrante has experienced significant growth since 1980, particularly in its ethnic diversity. The population of the service area, 13,442, is 66% Caucasian, 14.3% African-American, and 14.8% Asian. 9.6% of the population is Hispanic. The senior population has also increased and ' now represents 10.35% of the population, a 4% increase since 1980. El Sobrante has the lowest number of persons per family (1.23) among the branch service areas. El Sobrante's median Page 157 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 household income of $39,496 is lower than the county average of $45,087 and the percentage of high school graduates (80.9%) and college graduates (18.6%) are below the county average. Facility El Sobrante currently has .54 square feet per capita of library space which is 68% above the countywide average. El Sobrante's actual square footage is 80% above the current Minimum standard for library square footage. In order to meet current needs, no additional square footage would need to be added to meet the Minimum or Enhanced standard. To meet twenty year facility planning needs, no additional square footage would need to be added to meet the Minimum standard but 622 square feet would need to be added for the Enhanced standard. The twenty year Enhanced square footage required could be added on to the existing facility. Collection El Sobrante currently has 2.33 volumes per capita which is 42% higher than the countywide average. El Sobrante's actual number of volumes is currently 17% above the current Minimum standard for volumes per capita. In order to meet current needs, no additional volumes would need to be added to meet the Minimum standard and 8,941 additional volumes for the Enhanced standard. To meet five year needs, no additional volumes would need to be added to meet the Minimum standard and 14,707 ' additional volumes for the Enhanced standard. All standards could be met in the existing facility. ' El Sobrante currently spends $2.42 per capita on materials which is 38% higher than the ' countywide average. El Sobrante's current materials expenditure is 21% above the Minimum standard for materials expenditure per capita. In order to meet current needs, no additional funds would need to be expended annually to meet the Minimum standard and an additional $21,268 for the Enhanced standard. To meet five year needs, no additional funds would need to be expended annually to meet the Minimum standard and $28,956 to meet the Enhanced standard. All standards could be met in the existing facility. ' Page 158 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Hours El Sobrante currently is open 2.98 hours per week per 1,000 residents, which is 63% above the countywide average. El Sobrante's actual hours per week are 98% above the current Minimum standard. El Sobrante's actual hours currently meet Threshold standards. ' In order to meet the current Minimum and Enhanced standard, no additional hours are necessary. To meet the five year Minimum and Enhanced standards, no additional hours are necessary. ' Staff El Sobrante currently has 1 FTE Clerk per 13,442 residents which is 40% below the countywide 1 average and 125,060 items circulated per 1 FTE Clerk which is 40% above the countywide average. It has 1 FTE Professional per 5,377 residents which is 66% below the countywide average and 4,226 reference questions answered per 1 FIFE Professional which is 19% below the ' countywide average. El Sobrante's current staffing is 12% above the Minimum standard for Clerk and 86% above the Minimum standard for Professional. In order to meet current needs, no additional Clerks and no additional Professionals would need to be added for the Minimum or Enhanced standard. To meet five year needs, .02 FrE Clerks ' and no additional Professionals would need to be added to meet Minimum standards and .1 FTE additional Clerks and no additional Professionals for the Enhanced standard. All standards could be implemented in the existing facility. i i 1 1 i Page 159 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , PRIORITIES Square footage needed: 0 - 622 Volumes needed: 0 - 14,707 Materials expenditures needed: $0 - $28,956 Hours per week needed: 0 Staff needed 0 - .1 FTE Clerks ' 0 FTE Professionals Current implementation: ' Future implementation: ' Materials expenditure Volumes ' i 1 1 1 Page 160 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' El Sobrante .: . . . .. . :::. :: :::: : : ..: ::: ::: ::... .......... ........ ...... .......: ... ............ I [MUMSTANDARD . .S ........ Actual Current Service Area Population 13,443 15,364 Square Footage 7,270 4,033 4,609 4,735 Volumes 31,385 26,884 30,728 Materials Expenditure $32,500 $26,884 $30,728 i Hours Per Week 40 20 27 Clerk per Capita 1.00 0.90 1.02 Professional per Capita 2.50 1.34 1.54 1V R A DS EI�THANCED:STA .D .. ...... Actual Surrsut Service Area Population 13,442 15,364 15,784 Square Footage 1 7.270 6,721 7,682 1 7,892 Volumes 31,385 40,326 46,092 Materials Expenditure $32,500 S53,768 $61,456 Hours Per Week 40 -23 31 Clerk per Capita 1.00 0.96 1.10 Professional per Capita 2.50 1.79 2.05 Page 161 r 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION KENSINGTON Service Area Population 6,031 Square footage 5,094 Collection size 33,287 ' Staff size (FTE) 3.5 Library card holders 4,858 Hours open per week 40 1991-1992 Annual Circulation 100,155 Service Area Kensington's service area includes all of the unincorporated community of Kensington. The population projections were based on the ABAG percentage increases for El Cerrito. Kensington's service area population is lower than the minimum planning standard of 10,000 residents so the Threshold and Per Capita standards do not apply. ' Current Use Patterns ' Kensington currently has 52% of its service area population as registered library card holders which is 44% above the countywide average. Its circulation per capita is 16.61 items per person per year which is 176% above the countywide average. Its reference per capita is .83 questions per person per year which is 48% above the countywide average. Demographic Characteristics Kensington has a service areao ulation of 6,031. Its residents are the most highly educated in P P g Y the county. Three out of four Kensington residents over the age of 25 have a college degree and, ' of these, 54% have at least a master's degree. Kensington has a higher than average (16%, county average is 13%) of foreign-born residents, but a lower than average (1%, county average is 3%) of residents who do not speak English well. The Kensington service area is 84.1% Caucasian, 3.6% African-American, 10.9% Asian and 3.2% of the residents are Hispanic. Kensington's median household income of$61,330 is well above the county median of$45,087. Page 162 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Facility Kensington currently has .84 square feet per capita of library space which is 163% above the countywide average. .Kensington's actual square footage is 181% above the current Minimum ' standard for library square footage. In order to meet current and twenty year facility planning needs, no additional square footage ' would need to be added. Collection ' Kensington currently has 5.52 volumes per capita which is 236% higher than the countywide average. Kensington's actual number of volumes is currently 176% above the current Minimum , standard for volumes per capita. In order to meet current and five year standards, no additional volumes are needed. Kensington currently spends $4.89 per capita on materials which is 179% higher than the countywide average. Kensington's current materials expenditure is 145% above the Minimum ' standard for materials expenditure per capita. In order to meet current and five year standards, no additional materials funds are needed. , Hours Kensington currently is open 6.63 hours Per week per 1,000 residents, which is 263% above the , countywide average. Kensington's actual hours per week are currently 342% above the current Minimum standard. In order to meet current and five year standards, no additional hours are needed. Staff Kensington currently has 1 FTE Clerk per 4,021 residents which is 82% below the countywide r average and 66,770 items circulated per 1 FTE Clerk which is 25% below the countywide average. It has 1 FTE Professional per 3,016 residents which is 81% below the countywide , average and 2,496 reference questions answered per 1 FTE Professional which is 52% below the countywide average. Kensington's current staffing is 273% above the Minimum standard for Clerk and 231% above the Minimum standard for Professional. In order to meet current and five year standards, no additional staff are needed. Page 163 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PRIORITIES Square footage needed: 0 Volumes needed: 0 ' Materials expenditures needed: $0 Hours per week needed: 0 ' Staff needed 0 FTE Clerks 0 FTE Professionals Current implementation: rFuture implementation: r r i Page 164 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Kensington ' `I' . DAR M .... . ....UM....A............................................................. Actual err nt Service Area Population 6,031 5,955 6,230 Square Footage 5,094 1,809 1,787 1,869 Volumes 33,287 12,062 11,910 Materials Expenditure $29,500 $12,062 $11,910 Hours Per Week 40 9 9 Clerk per Capita 1.50 0.40 0.40 Professional per Ca p i t a 2.00 0.60 0.60 A-N:.::.:.....:.: D E.... FA. T. A . Actual int L= 24= ' Service Area Population 6,031 5,955 6,230 Square Footage 5,094 3,016 2,978 3,115 Volumes 33,287 18,093 17,865 Materials Expenditure $29,500 $24,124 $23,820 Hours Per Week 40 1 12 12 Clerk per Capita 1.50 0.43 0.43 Professional per Capita 2.00 0.80 0.79 i 1 f Page 165 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION LAFAYETTE 1 Service Area Population 23,775 ' Square footage. 6,720 Collection size 49,812 ' Staff size (FTE) 5.5 Library card holders 10,072 ' Hours open per week 40 1991-1992 Annual Circulation 177,286 1 Service Area 1 Lafayette's service area includes the majority of the incorporated population of the city of Lafayette plus some unincorporated area population to the east. In addition, some residents of Moraga and Walnut Creek utilize the Lafayette library. The population projections were based on the ABAG percentage increases for Lafayette. rCurrent Use Patterns Lafayette currently has 37% of its service area population as registered library card holders which is 2% above the countywide average. Its circulation per capita is 7.46 items per person per year which is 24% above the countywide average. Its reference per capita is .47 questions per person per year which is 16% below the countywide average. Demographic Characteristics Lafayette has a fairly homogenous population, with 92% of the population Caucasian, 3% Chinese and no other minority population group exceeding 1%. 3.5% of the population is of Hispanic origin. The number of Asians went from 602 in 1980 to 1,369 in 1990, a 125% increase. Lafayette as a whole grew by only 1.5% during this time. Lafayette has the third highest household median income among branch service areas. It also has a high percent of high ' school graduates (95.9%) and a high percent of college graduates (58.9%). r Page 166 1 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Facility Lafayette currently has .28 square feet per capita of library space which is 12% below the countywide average. Lafayette's actual square footage is 6% below the Minimum standard for library square footage. In order to meet current needs, an additional 413 square feet would need to be added to meet the Minimum standard and an additional 5,168 square feet for the Enhanced standard. To meet 20 year facility planning needs, an additional 820 square feet would need to be added to meet the Minimum standard and 5,847 square feet for the Enhanced standard. ' Addition to the current facility could be the most successful method of implementing this standard for Minimum needs; Enhanced standards would require a new facility. In terms of ' capital project priorities for communities that already have libraries, Lafayette ranks 11th. Collection ' Lafayette currently has 2.10 volumes per capita which exceeds the countywide average by 27%. Lafayette's current number of volumes exceeds the Minimum standard by 5%. ' In order to meet current needs, no additional volumes would need to be added and 21,513 additional volumes for the Enhanced standard. To meet five year needs, no additional volumes would need to be added to meet the Minimum standard and 23,940 volumes would need to be added to meet the Enhanced standard. In order to meet the Enhanced standard, additional facility square footage would have to be added ' as the facility is currently at collection capacity. Lafayette currently spends $2.04 per capita on materials which is 16% above the countywide ' Y Y P P P Y average. Lafayette's current materials expenditure is 2% above the Minimum standard. In order to meet current needs no additional funds would need to be expended but an additional , u $46,600 would need to be expended annually to meet the Enhanced standard. To meet five year ' needs, an additional $668 would need to be expended to meet Minimum standards and $49,836 to meet the Enhanced standard. The Minimum standard could be met in the current facility while the Enhanced standard could ' best be met in conjunction with the addition of square footage. However, any increase in expenditure per capita even in the existing number of square feet will create a more current collection better focused on community needs. Page 167 r 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 I Hours Lafayette currently is open 1.68 hours per week per 1,000 residents which is 8% below the countywide average. Lafayette actual hours per week are 12% above the Minimum standard. Lafayette's actual hours currently meet Threshold standards. In order to meet.the current Minimum standard no additional hours are necessary. In order to meet the current Enhanced standard, the library should be open 8 more hours per week. To meet the five year Minimum standard, no additional hours are necessary. However, to meet the five year Enhanced standard the library should be open 9 more hours per week. Any additional hours could be fully implemented at the current facility. Staff ' Lafayette currently has 1 FTE Clerk per 13,586 residents which is 39% below the countywide average and 101,306 items circulated per 1 FTE Clerk which is 13% above the countywide average. It has 1 FTE Professional per 6,340 residents which is 60% below the countywide 1 average and 2,986 reference questions answered per 1 FTE Professional which is 43% below the countywide average. Lafayette's current staffing is 10% above the Minimum standard for Clerk and 58% above the Minimum standard for Professional. In order to meet current and fiveY ear needs no additional Clerks or Professionals would need ' to be added. r Page 168 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PRIORITIES Square footage needed: 413 - 5,847 Volumes needed: 0 - 23,490 ' Materials expenditures needed: $0 - $49,836 Hours per week needed: 0 - 9 Staff needed 0 ' Current implementation: None Future implementation: ' Materials expenditure ' Volumes Hours r r t Page 169 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 1 1 Lafayette :.::.:.N.:.......:: :.:: :::..:.::..:R...... MI IM D UM.STAN ............... Actual Current 5-.,= ' Service Area Population 23,775 24,584 25,134 Square Footage 6,720 7,133 7,375 7,540 Volumes 49,812 47,550 49,168 ' Materials Expenditure $48,500 $47,550 $49,168 Hours Per Week 40 36 37 Clerk per Capita 1.75 1.59 1.64 Professional per Capita 3.75 2.38 2.46 . ..... NAN EI? STA...DARDS:.:.:.:..........:..:::::::.:.:.:...............:.:...:... .............................................................................. ..................................... Actual Current L= Service Area Population 23,775 24,584 25,134 Square Footage 6,720 11,888 12,292 12,567 Volumes 49,812 71,325 73,752 ' Materials Expenditure $48,500 $95,100 $98,336 Hours Per Week 40 48 49 Clerk per Capita 1.75 1.70 1.76 Professional per Ca ita 1 3.75 3.17 1 3.28 1 Page 170 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION MARTINEZ Service Area Population 31,868 Square footage 6,172 Collection size 31,498 Staff size (FTE) 3.3 Library card holders 7,012 rHours open per week 40 1991-1992 Annual Circulation 92,398 Service Area Martinez's service area includes all of the incorporated population of the city of Martinez, plus unincorporated areas to the east, south and west. The population projections were based on the ABAG percentage increases for Martinez. Current Use Patterns Martinez currently has 17% of its service area population as registered library card holders which is 52% below the countywide average. Its circulation per capita is 2.90 items per person per year which is 52% below the countywide average. Its reference per capita is .58 questions per person per year which is 4% above the countywide average. Demographic Characteristics The Martinez service area population of 31,868 is 88% Caucasian, 3% African-American, .7% American Indian, and 4.9% Asian. 9.9% of the population is Hispanic. In terms of income and education, the Martinez area is very close to the county average, with a household median 1 income of $45,964 and with 88.3% of the adults over age 25 having a high school degree and 29.3% having a college degree. Page 171 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Facility ' Martinez currently has .19 square feet per capita of library space which is 40% below the countywide average. Martinez's actual square footage is 35% below the current Minimum standard for library square footage. In order to meet current needs, an additional 3,388 square feet would need to be added to meet the Minimum standard, and an additional 9,762 square feet for the current Enhanced standard. To meet twenty year facility planning needs, an additional 4,725 square feet would need to be added to meet the Minimum standard and 11,990 square feet for the Enhanced standard. Addition to the current facility is not feasible to meet any standard; a new or additional facility would need to be constructed to meet any standards. In terms of capital project priorities for communities that already have libraries, Martinez ranks 6th. Collection ' Martinez currently has .99 volumes per capita which is 40% lower than the countywide average. Martinez's actual number of volumes is 51% below the current Minimum standard for volumes per capita. In order to meet current needs, 32,238 additional volumes would need to be added to meet the ' Minimum standard and 64,106 additional volumes for the Enhanced standard. To meet five year needs, 38,030 volumes would need to be added to meet the Minimum standard and 72,794 additional volumes for the Enhanced standard. In order to significantly meet any standard, additional facility square footage would have to be added as the facility is currently near collection capacity. In terms of additional volumes per capita priorities for communities that already have libraries, Martinez ranks 8th. Martinez currently spends $.93 per capita on materials which is 47% lower than the countywide ' average. Martinez's current materials expenditure is 54% below the Minimum standard for materials expenditure per capita. In order to meet current needs, $34,236 in additional funds would need to be expended annually to meet the Minimum standard and an additional $97,972 for the Enhanced standard. To meet five year needs, an additional $40,028 would need to be expended annually to meet the Minimum standard and $109,556 to meet the Enhanced standard. In order to most effectively meet the materials expenditure per capita standard the facility square t footage must be increased; however, any increase in expenditure per capita in the existing number Page 172 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 of square feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Martinez ranks 5th. Hours Martinez currently is open 1.26 hours per week per 1,000 residents, which is 32% below the countywide average. Martinez's actual hours per week are 16% below the current Minimum standard. In order to meet current needs, the library should be open 8 more hours per week to meet the Minimum standard and 24 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 12 hours for the Minimum standard and an additional 30 hours for the Enhanced standard. The current Minimum and Enhanced standards could be met in the existing facility; five year standards could only be met with additional square footage. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Martinez ranks 10th. ' Staff ' Martinez currently has 1 FTE Clerk per 27,711 residents which is 24% above the countywide average and 80,346 items circulated per 1 FTE Clerk which is 10% below the countywide average. It has 1 FTE Professional per 14,822 residents which is 7% below the countywide average and 8,634 reference questions answered per 1 FTE Professional which is 65% above the countywide average. Martinez's current staffing is 46% below the Minimum standard for Clerk and 33% below the Minimum standard for Professional. In order to meet current needs, .97 FTE additional Clerks and 1.04 FTE additional Professionals would need to be added for the Minimum standard; 1.13 FTE additional Clerks and 2.10 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, 1.17 FTE Clerks and 1.33 FTE additional Professionals would need to be added to meet Minimum standards and 1.33 FTE additional Clerks and 2.49 FTE additional Professionals for the Enhanced standard. The current Minimum additional staff could be implemented at the current facility with the addition of open hours per week; additional staffing for other standards would need to be implemented with. additional square footage. In terms of additional staffing priorities for communities that already have libraries, Martinez ranks 5th for Clerk and 7th for Professional. Page 173 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PRIORITIES Square footage needed: 3,388 - 11,990 Volumes needed: 32,238 - 72,794 Materials expenditures needed: $34,236 - $109,556 Hours per week needed: 8 - 30 Staff needed .97 - 1.33 FTE Clerks 1.04 - 2.49 Professionals Current implementation: Materials expenditures Staffing , Future implementation: Square footage ' Hours Materials expenditure , Volumes Staffing i 1 Page 174 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Martinez .MI..IMUM D ......... ......:...:.:A1 ........... 5.:.:.:.:.:.:.:.:.:.:.:..:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.: Aaual S=uut Service Area Population 31,868 34,764 36,324 Square Footage 6,172 9,560 10,429 10,897 Volumes 31,498 63,736 69,528 Materials Expenditure $29,500 $63,736 $69,528 Hours Per Week 40 48 52 Clerk per Capita 1.15 2.12 2.32 IProfessional per Capita 2.15 3.19 3.48 .............. :E..., . S :: jv NC ...S .. ..DAR .. AcWal Current Service Area Population 31,868 34,764 36,324 Square Footage 6,172 15,934 17,382 18,162 Volumes 31,498 95,604 104,292 Materials Expenditure $29,500 $127,472 $139,056 Hours Per Week 40 64 70 Clerk per Capita 1.15 2.28 2.48 Professional per Capita 2.15 4.25 4.64 r Page 175 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION MORAGA Service Area Population 15,977 Square footage 10,500 Collection size 44,420 Staff size (FTE) 5 Library card holders 9,925 Hours open per week 40 1991-1992 Annual Circulation 180,117 Service Area Moraga's service area includes all of incorporated Moraga and unincorporated areas to the south and west, including Canyon. In addition, some residents of Lafayette and Orinda use this branch. The population projections were based on the ABAG percentage increases for Moraga. ' Current Use Patterns Moraga currently has 52% of its service area population as registered library card holders which is 44% above the countywide average. Its circulation per capita is 11.27 items per person per year which is 88°Io above the countywide average. Its reference per capita is .88 questions per person per year which is 56% above the countywide average. ' Demographic Characteristics Moraga has a fairly homogenous population. Of the 15,977 residents of the branch service area, 89.8% are Caucasian, .7% are African-American, and 8.8% are Asian. 3.3% of the population is Hispanic. Moraga's Asian population increased 115% between 1980 and 1990 while the city's population as a whole increased only 5% during the same period of time. Moraga's median household income of $69,767 is well above the county average of $45,087. Among Moraga's population of adults over age 25, 97.1% are high school graduates and 57.8% are college graduates, well above the county averages. Page 176 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Facility , Moraga currently has .66 square feet per capita of library space which is 105% above the countywide average. Moraga's actual square footage is 119% above the current Minimum standard for library square footage. In order to meet current or twenty year needs, no additional square footage would need to be ' added to meet the Minimum or Enhanced standard. Collection Moraga currently has 2.78 volumes per capita which is 69% higher than the countywide average. Moraga's actual number of volumes is 39% above the current Minimum standard for volumes per capita. In order to meet current needs, no additional volumes would need to be added to meet the Minimum standard and 3,511 additional volumes for the Enhanced standard. To meet five year needs, no additional volumes would need to be added to meet the Minimum standard and 4,057 additional volumes for the Enhanced standard. ' All standards could be met in the existing facility. Moraga currently s ends $2.91 per capita on materials which is 66% higher than the countywide average. Moraga's current materials expenditure is 46% above the Minimum standard for materials expenditure per capita. In order to meet current needs, no additional funds would need to be expended annually to meet the Minimum standard and an additional $17,408 for the Enhanced standard. To meet five year needs, no additional funds would need to be expended annually to meet the Minimum standard and $18,136 to meet the Enhanced standard. ; All standards could be met in the existing facility. Hours Moraga currently is open 2.50 hours per week per 1,000 residents, which is 37% above the countywide average. Moraga's actual hours per week are currently 67% above the current Minimum standard. Moraga's actual hours currently meet Threshold standards. In order to meet the current Minimum and Enhanced standards, no additional hours are necessary. To meet the five year Minimum and Enhanced standard, no additional hours would be necessary. Page 177 ICONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Staff Moraga currently has 1 FTE Clerk per 9,130 residents which is 59% below the countywide ' average and 102,924 items circulated per 1 FTE Clerk which is 15% above the countywide average. It has 1 FTE Professional per 4,916 residents which is 69% below the countywide average and 4,304 reference questions answered per 1 FTE Professional which is 17% below the countywide average. Moraga's current staffing is 64% above the Minimum standard for Clerk and 103% above the Minimum standard for Professional. In order to meet current or five year needs, no additional staffing would be required. PRIORITIES Square footage needed: 0 Volumes needed: 0 - 4,057 Materials expenditures needed: $0 - $18,136 Hours per week needed: 0 iStaff needed 0 FTE Clerks 0 FTE Professionals ' Current implementation: Future implementation: Materials expenditure Volumes Page 178 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Moraga .. . . .... ......... . -AA Actual L=cnl Service Area Population 15,977 16,159 17,096 Square Footage 10,500 4,793 4,848 5,129 Volumes 44,420 31,954 32,318 Materials Expenditure $46,500 $31,954 $32,318 Hours Per Week 40 24 24 Clerk per Capita 1.75 1.07 1.08 Professional per Capita 3.25 1.60 1.62 �ENHAKC>~DSTANDAR 20 year Service Area Population 15,977 16,159 17,096 Square Footage 10,500 7,989 8,080 8,548 Volumes 44,420 47,931 48,477 Materials Expenditure $46,500 $63,908 $64,636 Hours Per Week 40 32 32 Clerk per Capita 1.75 1.14 1.15 ,Professional per Capita 3.25 2.13 2.15 Page 179 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION OAKLEY Service Area Population 19,665 ' Square footage 1,200 Collection size 4,566 Staff size (FTE) .5 Library card holders 1,457 Hours open per week 17 1991-1992 Annual Circulation 15,360 ' Service Area Oakley's service area includes all of unincorporated Oakley and a portion of Bethel Island. The population projections were based on the ABAG percentage increases for rural east county. Current Use Patterns Oakley currently has 6.52% of its service area population as registered library card holders which is 82% below the county average. Its circulation per capita is .78 items per person per year which ' is 87% below the county average. No data is available on reference usage. Demographic Characteristics Oakley is one of the fastest growing communities in the county. Oakley's population more than doubled during the 1980's and its service area population is currently 19,665. Median household ' income also increased dramatically (148%) from $18,520 in 1980 to $46,091 in 1990, placing it slightly above the county average. Oakley's population is 85.1% Caucasian, 1.9% African- American, and 3.3% Asian. 18.5% of the population is Hispanic. Although Oakley has a lower 1 than average percent of foreign-born residents (9%), it has a higher than average (4%) percent of people who do not speak English well. Nine percent of people over the age of five speak Spanish at home. Many families with young children have moved into Oakley and over 32% of ' the population is under the age of 19. Page 180 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Facility Oakley currently has .06 square feet per capita of library space which is 81% below the countywide average. Oakley's current square footage is 80% below the current Minimum ' standard for library square footage. In order to meet current needs, an additional 4,700 square feet would need to be added to meet ' the Minimum standard, and an additional 8,633 square feet for the Enhanced standard. To meet twenty year facility planning needs, an additional 13,406 square feet would need to be added to meet the Minimum standard and 23,143 square feet for the Enhanced standard. Addition to the current facility would not be feasible to fully meet any standard. A new facility would be the only option to fully meet any standard. In terms of capital project priorities for communities that already have libraries, Oakley ranks 1st. Collection ' Oakley currently has .23 volumes per capita which is 86% below the countywide average. Oakley's current number of volumes is 88% below the current Minimum standard for volumes ' per capita. In order to meet current needs, 34,764 additional volumes would need to be added to meet the Minimum standard and 54,429 additional volumes for the Enhanced standard. To meet five year needs, 54,442 volumes would need to be added to meet the Minimum standard and 83,946 additional volumes for the Enhanced standard. ' In order to meet any of the standards, a new facility would have to be added. In terms of ' additional volumes per capita priorities for communities that already have libraries, Oakley ranks 1st. Oakley currently spends $.44 per capita on materials which is 75% lower than the countywide r average. Oakley's current materials expenditure is 78% below the Minimum standard for materials expenditure per capita. ' In order to meet current needs, $30,580 in additional funds would need to be expended annually to meet the Minimum standard and an additional $69,910 for the Enhanced standard. To meet five year needs, an additional $50,258 would need to be expended annually to meet the Minimum �. standard and $109,266 to meet the Enhanced standard. In order to meet the materials expenditure per capita standard the facility square footage must be increased; however, any increase in expenditure per capita in the existing number of square Page 181 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Oakley ranks 1st. ' Hours ' Oakley currently is open .86 hours per week per 1,000 residents, which is 53% below the countywide average. Oakley's current hours per week are 42% below the current Minimum standard and are 23 hours per week below the Threshold standard. Oakley's actual hours ' currently do not meet Threshold standards. In order to meet current needs, the library should be open 12 more hours per week to,meet the Minimum standard of 29 hours per week but use of the Threshold standard of 40 hours per week would increase the hours by 23 per week. For the current Enhanced standard the library should be open 22 more hours per week but use of the Threshold standard of 40 hours per week would increase the hours by 23 per week. To meet five year needs, the library should be open an additional 27 hours for the Minimum standard and an additional 42 hours for the Enhanced standard. In order to meet fully the current Threshold or Minimum standard, additional facility square footage would need to be added. However, increasing hours of operation at the existing library would help move toward meeting the current Threshold or Minimum standard or five year Minimum standard. The five year Enhanced standard could only be met with a new facility. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Oakley ranks 1st. ' Staff Oakley currently has a .5 FTE Library Assistant who performs both circulation and reference ' duties for 19,665 residents. The Library Assistant circulates 15,360 items annually which is 83% below the countywide average. There is no data available on reference usage. Oakley's current Clerk staffing is 81% below the Minimum standard; its Professional staffing is 88% below the Minimum standard. Its staffing is 3 FTE below the Threshold standard. In order to meet current needs, 1.06 FTE additional Clerks and 1.72 FTE additional Professionals would need to be added for the Minimum standard; 1.15 FTE additional Clerks and 2.37 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, 1.72 FTE Clerks and 2.7 FTE additional Professionals would need to be added to meet Minimum standards and 1.86 additional Clerks and 3.68 FTE additional Professionals for the Enhanced standard. Page 182 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 The Threshold and current Minimum and Enhanced additional staff could be partially ' implemented at the current facility with the addition of open hours per week; additional staffing for five year needs could only be implemented with a new facility. In terms of additional staffing priorities for communities that already have libraries, Oakley ranks 1st. ' PRIORITIES Square footage needed: 4,700 - 23,143 Volumes needed: 34,764 - 83,946 ' Materials expenditures needed: $30,580 - $109,266 Hours per week needed: 23 - 59 ' Staff needed 1.06 - 1.86 FTE Clerks 1.72 - 3.68 FTE Professionals Current implementation: i Hours Staff Materials expenditure i Square footage Volumes Future implementation: ' Square footage Hours Staff ' Volumes Materials expenditure 1 Page 183 1 iCONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 1 i iOakley ::.:. ...;`. N...::.:I2....... :.:.:.:.:.:.: MX 1MUK: A .D DSii `' `'` ? T .......... AduW Current iService Area Population 19,665 Square Footage 1,200 5,900 8,851 14,606 iVolumes 4,566 39,330 59,008 Materials Expenditure $8,750 $39,330 $59,008 Hours Per Week 17 40 44 Clerk per Capita 0.25 1.31 1.97 iProfessional per Capita 0.25 1.97 2.95 :.:.:.N ;,;,;,;,;,;,;,,,,,,,;;;;,,,;,,,,,,,,,,,,, NCEW R S ::...........:.. ..::..::.::...:.:....:.::::::::.:.::.:...... :::::.:.:: ............. .... ...... ..... . . . i Service Area Population 19,665 Square Footage 1,200 9,833 14,752 24,343 Volumes 4,566 58,995 88,512 ' Materials Expenditure $8,750 $78,660 $118,016 Hours Per Week 17 40 59 Clerk per Capita 0.25 1.40 1 2.11 iProfessional per Capita 1 0.25 1 2.62 3.93 1 1 1 Page 184 1 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION ORINDA Service Area Population 16,653 ' Square footage 9,107 Collection size 47,846 Staff size (FTE) 4 Library card holders 8,208 ' Hours open per week 40 1991-1992 Annual Circulation 137,891 Service Area Orinda's service area includes all of the incorporated city of Orinda. Some residents of Lafayette ' also use this branch. The population projections were based on the ABAG percentage increases for Orinda. ' Current Use Patterns Orinda currently has 41% of its service area population as registered library card holders which is 14% above the countywide average. Its circulation per capita is 8.28 items per person per year which is 38% above the countywide average. Its reference per capita is 1.36 questions per person per year which is 142% above the countywide average. Demographic Characteristics Orinda's service area population of 16,653 is 92.3% Caucasian, .8% African-American, and 6.2% Asian. 2.3% of the population is Hispanic. Orinda was the only city in the county to lose 1 population during the 1980's. Orinda's median household income of$80,968 makes it the third highest in the county and it is the second highest educated community with 66% of its adult residents having at least a college degree. r Page 185 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Facility , Orinda currently has .55 square feet per capita of library space which is 70% above the countywide average. Orinda's actual square footage is currently 82% above the current Minimum ' standard for library square footage. In order to meet current or twenty year needs, no additional square footage would need to be ' added to meet the Minimum or Enhanced standard. Collection Orinda currently has 2.87 volumes per capita which is 75% higher than the countywide average. Orinda's actual number of volumes is currently 44% above the current Minimum standard for ' volumes per capita. In order to meet current needs, no additional volumes would need to be added to meet the ' Minimum standard and 2,113 additional volumes for the Enhanced standard. To meet five year needs, no additional volumes would need to be added to meet the Minimum standard and 3,832 additional volumes for the Enhanced standard. All standards could be met in the existing facility. Orinda currently s ends $2.49 per capita on materials which is 42% higher than the countywide , average. Orinda's current materials expenditure is 25% above the Minimum standard for materials expenditure per capita. ' In order to meet current needs, no additional funds would need to be expended annually to meet the Minimum standard and an additional $25,112 for the Enhanced standard. To meet five year needs, no additional funds would need to be expended annually to meet the Minimum standard and $27,404 to meet the Enhanced standard. All standards could be met in the existing facility. Hours Orinda currently is open 2.40 hours per week per 1,000 residents, which is 31% above the countywide average. Orinda's actual hours per week are 60% above the current Minimum standard. Orinda's actual hours currently meet Threshold standards. In order to meet the current Minimum and Enhanced standards, no additional hours are necessary. To meet the five year Minimum and Enhanced standard, no additional hours would be necessary. Page 186 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In order to meet current or five year needs, no additional hours would be required to meet the Minimum or Enhanced standard. Staff Orinda currently has 1 FTE Clerk per 11,102 residents which is 50% below the countywide ' average and 91,927 items circulated per 1 FTE Clerk which is 3% above the countywide average. It has 1 FTE Professional per 6,661 residents which is 58% below the countywide average and 9,048 reference questions answered per 1 FTE Professional which is 73% above the countywide average. Orinda's current staffing is 35% above the Minimum standard for Clerk and 50% above the Minimum standard for Professional. In order to meet current or five year needs, no additional staffing would be required. PRIORITIES Square footage needed: 0 Volumes needed: 0 - 3,832 Materials expenditures needed: $0 - $27,404 HoursP er week needed: 0 Staff needed 0 FTE Clerks 0 FTE Professionals Current implementation: Future implementation: Materials expenditure Volumes r Page 187 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Orinda MI .tMUM. STA .UABl�5 ::.......::: :. :..................;....................fit AMW Slu is S vear 20Tear Service Area Population 16,653 17,226 17,912 ' Square Footage 9,107 4,996 5,168 5,374 Volumes 47,846 33,306 34,452 Materials Expenditure $41,500 $33,306 $34,452 ' Hours Per Week 40 25 26 Clerk per Capita 1.50 1.11 1.15 Professional per Capita 2.50 1.67 1.72 ' D S ................................. .... AS,Lmal ..................Current ........ ............... ........20 year ' Service Area Population 16,653 17,226 17,912 ' Square Footage 9,107 8,327 8,613 8,956 Volumes 47,846 49,959 51,678 Materials Expenditure $41,500 $66,612 $68,904 Hours Per Week 40 33 34 Clerk per Capita 1.50 1.19 1.23 Professional per Capita 2.50 2.22 2.30 Page 188 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION PINOLE Service Area Population 44,303 Square footage 14,700 Collection size 39,062 Staff size (FTE) 4.5 Library card holders 15,732 Hours open per week 40 ' 1991-1992 Annual Circulation 141,101 ' Service Area Pinole's service area includes all of the incorporated population of the cities of Pinole and ' Hercules and unincorporated areas to the east and west, including Tara Hills. The city of Hercules is one of three communities in the county that exceeds the minimum population standard of 10,000 and does not have a library facility. The population projections were based on the ABAG percentage increases for Pinole (60%) and Hercules (40%). Current Use Patterns Pinole currently has 25% of its service area population as registered library card holders which is 32% below the county average. Its circulation per capita is 3.18 items per person per year ' which is 47% below the county average. Its reference per capita is .35 questions per person per year which is 37% below the county average. ' Demographic Characteristics Pinole's service area population of 44,303, which includes both Hercules and Pinole, is 58.7% Caucasian, 10.6% African-American, .7% American Indian, and 25.9% Asian. 10.1% of the population is Hispanic. Filipinos are the largest Asian group, 13.6% of the total population, followed by Chinese, 6.8% of the total population. In Hercules alone, 43.3% of the population is of Asian or Pacific Island descent. Hercules with the highest percentage of foreign-born people among communities in the county, has 31% of the residents born outside the U.S., many ' of them in the Philippines. Page 189 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' In Hercules, the median household income is $56,098 and 90.3% of the adults have a high school , degree and 34.7% have a college degree, higher than the countywide average. In Pinole, the median household income is $45,820 and the educational level is slightly below the county average, with 85.4% graduating from high school and 20.4% graduating from college. ' Facility Pinole currently has .33 square feet per capita of library space which is 3% above the countywide average. Pinole's current square footage is 10% above the current Minimum standard for library square footage. In order to meet current needs, no additional square feet would need to be added to meet the Minimum standard, but an additional 7,452 square feet would need to be added to meet the ' Enhanced standard. To meet twenty year facility planning needs, an additional 1,078 square feet would need to be added to meet the Minimum standard and 11,596 square feet for the Enhanced standard. ' Addition to the current facility could be considered to meet the Minimum standard. In order to meet the Enhanced standard an additional facility would be needed. Since the Pinole service area ' population currently encompasses the entire incorporated population of Hercules, the additional facility could be located in that community. Collection , Pinole currently has .88 volumes per capita which is 46% below the countywide average. Pinole's current number of volumes is 56% below the current Minimum standard for volumes per capita. ' In order to meet current needs, 49,544 additional volumes would need to be added to meet the Minimum standard and 93,847 additional volumes for the Enhanced standard. To meet five year needs, 57,860 volumes would need to be added to meet the Minimum standard and 106,321 additional volumes for the Enhanced standard. While the current facility can include more volumes in order to meet part of the standards, additional facility square footage would have to be added to fully meet the standards. In terms of additional volumes per capita priorities for communities that already have libraries, Pinole ranks 6th. Pinole currently spends $.98 per capita on materials which is 44% lower than the countywide average. Pinole's current materials expenditure is 51% below the Minimum standard for materials expenditure per capita. Page 190 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' In order to meet current needs, $45,106 in additional funds would need to be expended annually to meet the Minimum standard and an additional $133,712 for the Enhanced standard. To meet five year needs, an additional $53,422 would need to be expended annually to meet the Minimum ' standard and $150,344 to meet the Enhanced standard. In order to most effectively meet the materials expenditure per capita standard the square footage must be increased; however, any increase in expenditure per capita in the existing number of square feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have ' libraries, Pinole ranks 7th. Hours Pinole currently is open .9 hours per week per 1,000 residents, which is 51% below the countywide average. Pinole's current hours per week are 40% below the current Minimum standard. In order to meet current needs, the library should be open 26 more hours per week to meet the ' Minimum standard and 49 more hours per week to meet the Enhanced standard. To meet five year needs, the library should be open an additional 33 hours for the Minimum standard and an additional 57 hours for the Enhanced standard. S In order to meet full the current Minimum standard or an other standard additional square Y Y � q ' footage would need to be added. However, increasing hours of operation at the existing library would help move toward meeting the current Minimum standard. The five year Enhanced standard could only be met with an additional facility. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Pinole ranks 7th. Staff ' Pinole currently has 1 FTE Clerk per 22,152 residents which is at the countywide average and 70,551 items circulated per 1 FTE Clerk which is 21% below the countywide average. It has 1 FTE Professional per 17,721 residents which is 11% above the countywide average and 6,219 reference questions answered per 1 FTE Professional which is 19% above the countywide average. Pinole's current staffing is 32% below the Minimum standard for Clerk and 44% below the Minimum standard for Professional. In order to meet current needs, .95 FTE additional Clerks and 1.93 FTE additional Professionals ' would need to be added for the Minimum standard; 1.16 FTE additional Clerks and 3.41 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, 1.23 FTE additional Clerks and 2.35 FTE additional Professionals would need to be added Page 191 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 to meet Minimum standards and 1.46 additional Clerks and 3.96 FTE additional Professionals ' for the Enhanced standard. The current Minimum and Enhanced additional staff could be partially implemented at the current ' facility with the addition of open hours per week; additional staffing for five year needs could only be implemented with an additional facility. In terms of additional staffing priorities for communities that already have libraries, Pinole ranks 8th for Clerks and 5th for Professionals. PRIORITIES ' Square footage needed: 0- 11,596 Volumes needed: 49,544 - 106,321 ' Materials expenditures needed: $45,106 - $150,344 ' Hours per week needed: 26 - 59 Staff needed .95 - 1.46 FTE Clerks 1.93 - 3.96 Professionals Current implementation: ' P Staffing Volumes ' Hours Materials expenditure , Future implementation: Square footage Hours Staffing Materials expenditure ' Volumes Page 192 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Pinole ::::::ST..:,.:.:,.R.:.:.:.,:, jSl..:....... A .:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:. .:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:. . '.Ml..1lVILIM..S..AND. .l5.:: ' ................................ .................. .....Current..... .............. ............... Service Area Population 44,303 48,461 52,592 Square Footage 14,700 13,291 14,538 15,778 Volumes 39,062 88,606 96,922 ' Materials Expenditure $43,500 $88,606 $96,622 Hours Per Week 40 66 73 Clerk per Capita 2.00 2.95 3.23 ' Professional per Capita 2.50 4.43 4.85 ........... ::::::::::::::::::::::ENHANCED€:STA..DARD ....:........:........:...... ............................................................................................................ ........................................................................ ...... .................. ' Astual Current $year 20,vear ' Service Area Population 44,303 48,461 52,592 Square Footage 14,700 22,152 24,231 26,296 Volumes 39,062 132,909 145,383 ' Materials Expenditure $43,500 $177,212 $193,844 Hours Per Week 40 89 97 Clerk per Capita 2.00 3.16 3.46 Professional per Capita 2.50 5.91 6.46 Page 193 I CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION - PITTSBURG Service Area Population 59,008 ' Square footage 7,075 Collection size 31,453 ' Staff size (FTE) 4 Library card holders 15,166 Hours open per week 40 1991-1992 Annual Circulation 132,203 ' Service Area Pittsburg's service area includes all of the incorporated population of the city of Pittsburg, plus ' unincorporated areas such as West Pittsburg, Nichols, and Shore Acres, as well as other unincorporated areas surrounding the city. West Pittsburg is one of three communities in the county where the population exceeds 10,000 but there currently is no library facility. The population projections were based on the ABAG percentage increases for Pittsburg. Current Use Patterns Pittsburg currently has 21% of its service area population as registered library card holders which is 42% below the countywide average. Its circulation per capita is 2.24 items per person per year which is 63% below the countywide average. Its reference per capita is .15 questions per person per year which is 74% below the countywide average. ' Demographic Characteristics Pittsburg has become one of the most diverse cities in the State. The service area population of 50,008 is 60.5% Caucasian, 16.7% African-American, .9% American Indian, 11.3% Asian and 10.6% Other. Pittsburg has the second largest percent of Hispanics (23.7%) among branch service areas and the second largest Filipino population (3,906). The large population increase since the 1980 census is primarily due to lower housing costs which have attracted families with young children. Pittsburg has the second highest number of persons per family (3.21) among branch Page 194 . t CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' service areas. Pittsburg has a high percent of residents who are foreign-born (19%), and a high percent (6%) who do not speak English well. Facility Pittsburg currently has .12 square feet per capita of library space which is 63% lower than the countywide average. Pittsburg's current square footage is 60% below the current Minimum , standard for library square footage. In order to meet current needs, an additional 10,627 square feet would need to be added to meet ' the Minimum standard, and an additional 22,429 square feet for the Enhanced standard. To meet twenty year facility planning needs, an additional 18,288 square feet would need to be added to meet the Minimum standard and 35,197 square feet for the Enhanced standard. Addition to the current facility would not be the most successful method with which to meet the current Minimum standard. In order to meet the additional square footage needed in general, an additional facility or one new larger facility would be most successful. In terms of capital project priorities for communities that already have libraries, Pittsburg ranks 3rd. Collection ' Pittsburg currently has .53 volumes per capita which is 68% below the countywide average. ' Pittsburg's current number of volumes is 73% below the current Minimum standard for volumes per capita. In order to meet current needs 86,563 additional volumes would need. to be added to meet the ' Minimum standard and 145,571 additional volumes for the Enhanced standard. To meet five year needs, 115,903 volumes would need to be added to meet the Minimum standard and 189,581 additional volumes for the Enhanced standard. In order to significantly meet any of the standards, additional facility square footage would have ' to be added as the facility is close to collection capacity. In terms of additional volumes per capita priorities for communities that already have libraries, Pittsburg:ranks 2nd. ' Pittsburg currently spends $.65 per capita on materials which is 63% lower than the countywide average. Pittsburg's current materials expenditure is 67% below the Minimum standard *for , materials expenditure per capita. In order to meet current needs, $79,516 in additional funds would need to be expended annually ' to meet the Minimum standard and an additional $197,532 for the Enhanced standard. To meet Page 195 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 five year needs, an additional $108,856 would need to be expended annually to meet the Minimum standard and $256,212 to meet the Enhanced standard. ' In order to most effectively meet the materials expenditure per capita standard the facility square footage must be increased; however, any increase in expenditure per capita in the existing number of square feet will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, Pittsburg ranks 2nd. Hours Pittsburg currently is open .68 hours per week per 1,000 residents, which is 63% below the ' countywide average. Pittsburg's current hours per week are 55% below the current Minimum standard. In order to meet current needs, the library should be open 49 more hours per week to meet the Minimum standard and 78 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 71 hours for the Minimum standard and an additional 107 hours for the Enhanced standard. In order to meet fully the current Minimum standard or any other standard, additional square ' footage would need to be added. However, increasing hours of operation at the existing library would help move toward meeting the current Minimum standard. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Pittsburg ranks 4th. Staff Pittsburg currently has 1 FTE Clerk per 39,339 residents which is 76% above the countywide ' average and 88,135 items circulated per 1 FTE Clerk which is 1.5% below the countywide average. It has 1 FTE Professional per 23,603 residents which is 47% above the countywide average and 3,453 reference questions answered per 1 FTE Professional which is 34% below the countywide average. Pittsburg's current staffing is 62% below the Minimum standard for Clerk and 58% below the Minimum standard for Professional. In order to meet current needs, 2.43 FTE additional Clerks and 3.4 FTE additional Professionals would need to be added for the Minimum standard; 2.71 FTE additional Clerks and 5.37 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year 1 needs, 3.41 FTE Clerks and 4.87 FTE additional Professionals would need to be added to meet Minimum standards and 3.76 additional Clerks and 7.32 FTE additional Professionals for the Enhanced standard. Page 196 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' The current Minimum and Enhanced additional staff could be partially implemented at the current ' facility with the addition of open hours per week; additional staffing for five year needs could only be implemented with additional facilities. In terms of additional staffing priorities for communities that already have libraries, Pittsburg ranks 3rd. PRIORITIES Square footage needed: 10,627 - 35,197 Volumes needed: 86,563 - 189,581 Materials expenditures needed: $79,516 - $256,212 Hours per week needed: 49 - 107 ' Staff needed 2.43 - 3.76 FTE Clerks 3.4 - 7.32 Professionals Current implementation: Hours Materials expenditure Volumes ' Future implementation: Square footage Hours Materials expenditure Volumes Staffing Page 197 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Pittsburg .... ................... ............................... T MIN MUM::S ANR RDS:::.... . ......... ................... ................................ . ...... ........................... ...... Actual Service Area Population 59,008 73,678 84,543 Square Footage 7,075 17,702 22,103 25,363 Volumes 31,453 118,016 147,356 Materials Expenditure $38,500 $118,016 $147,356 Hours Per Week 40 89 111 Clerk per Capita 1.50 3.93 4.91 Professional per Capita 2.50 5.90 7.37 ........ . MI ... . . ' N ... .... AR ..................... ................................... .... ..,........,........Actual Current LX= ....... Service Area Population 59,008 73,678 84,543 Square Footage 7,075 29,504 36,839 42,272 Volumes 31,453 177,024 221,034 Materials Expenditure $38,500 $236,032 $294,712 Hours Per Week 40 118 147 Clerk per Capita 1.50 4.21 5.26 Professional per Capita 2.50 7.87 9.82 Page 198 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION PLEASANT HILL Service Area Population 65,966 1 Square footage 28,246 Collection size 214,532 Staff size (FTE) 23 Library card holders 58,150 Hours open per week 60 1991-1992 Annual Circulation 710,863 Service Area Pleasant Hill's service area includes all of the incorporated population of Pleasant Hill as well as portions of Walnut Creek, Martinez, Concord and Lafayette where residents regularly use the Pleasant Hill Library. The population projections were based on the ABAG percentage increases for Pleasant Hill. Since the Pleasant Hill library currently serves as the central resource facility for the entire county, its current use patterns and averages will generally exceed countywide averages. In general, it will also exceed per capita standards. Current Use Patterns Pleasant Hill currently has 76% of its service area population as registered library card holders ' which is 110% above the countywide average. Its circulation per capita is 10.78 items per person per year which is 79% above the countywide average. Its reference per capita is 1.60 questions per person per year which is 186% above the countywide average. ' Demographic Characteristics Pleasant Hill's service area population of 65,965 is 88.6% Caucasian, 1.5% African-American, .5% American Indian and 7.5% Asian. 6.8% of the population is Hispanic. The library's service area includes a fairly large Chinese population (1,734) and Filipino population (1,063). It also has the second largest Korean population (435) among branch service areas. 21.2% of the service area population is under the age of 19, slightly below the county average. Page 199 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Facility ' Pleasant Hill currently has .43 square feet per capita of library space which is 33% above the countywide average. Pleasant Hill's actual square footage is 43% above the current Minimum standard for library square footage. In order to meet current standards, no additional square footage would need to be added to meet the Minimum standard. In order to meet the Enhanced standard, an additional 4,737 square feet would need to be added. In order to meet twenty year facility planning needs, no additional square footage would be ' needed to meet the Minimum standard. In order to meet the Enhanced standard 9,092 square feet would need to be added. All standards could be met by additional square footage at the current facility or utilizing current administrative square footage for public services. 1 Collection Pleasant Hill currentlyhas 3.25 volumes per capita which is 98% higher than the countywide ' P P g Y average. Pleasant Hill's actual number of volumes is 63% above the current Minimum standard for volumes per capita. , In order to meet current needs, no additional volumes would need to be added to meet the Minimum or Enhanced standards. To meet five year needs, no additional volumes would need to be added to meet the Minimum standard and 5,392 additional volumes for the Enhanced standard. All standards could be met in the existing facility. Pleasant Hill currently spends $3.57 per capita on materials which is 103% higher than the ' countywide average. Pleasant Hill's current materials expenditure is 78% above the Minimum standard for materials expenditure per capita. ' In order to meet current needs, no additional funds would need to be expended annually to meet the Minimum standard and an additional $28,614 for the Enhanced standard. To meet five year needs, no additional funds would need to be expended annually to meet the Minimum standard and $57,982 to meet the Enhanced standard. All standards could be met in the existing facility. Page 200 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Hours Pleasant Hill currently is open .91 hours per week per 1,000 residents, which is 50% below the ' countywide average. Pleasant Hill's actual hours per week are 39% below the current Minimum standard. In order to meet current needs, an additional 39 hours per week would need to be added to meet the Minimum standard and 72 hours per week for the Enhanced standard. In order to meet five year needs, an additional 50 hours per week would need to be added to meet the Minimum standard and 87 hours per week for the Enhanced standard. While addition of open hours at the current facility could address some of the current Minimum needs, an additional facility would be the only way to fully implement any of the standards. Staff Pleasant Hill currentlyhas 1 FTE Clerk per 6 766 residents which is 70% below the countywide P � Y average and 72,909 items circulated per 1 FTE Clerk which is 18% below the countywide average. It has 1 FTE Professional per 4,979 residents which is 69% below the countywide average and 7,982 reference questions answered per 1 FTE Professional which is 53% above the 1 countywide average. Pleasant Hill's current staffing is 121% above the Minimum standard for Clerk and 100% above the Minimum standard for Professional. In order to meet current or five year needs, no additional staffing would be required. 1 r r r r Page 201 1 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PRIORITIES Square footage needed: 0 - 9,092 Volumes needed: 0 - 5,392 ' Materials expenditures needed: $0 - $57,982 Hours per week needed: 39 - 87 Staff needed 0 FTE Clerks 0 FTE Professionals Current implementation: Future implementation: ' Square footage Hours Materials expenditure Volumes Page 202 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 i Pleasant Hill ............................................. ...................I.. . ......... .......... . . 1 MIHTMUNi STANDARDS . Actual Current 5 1 Service Area Population 65,966 73,308 74,675 Square Footage 1 28,246 1 19.790 21,992 22,403 1 Volumes 214,532 ! 131,932 146,616 Materials Expenditure $235,250 $131,932 $146,616 Hours Per Week 60 99 110 ' Clerk per Capita 9.75 4.40 4.89 Professional per Capita 13.25 6.60 7.33 ...................................I...................................... .................I.................. .................. ..... ...................................................................................... E ESTANDARDS:.';;;;; ;;;; ;;;;; ; ;;;;; ;;;;;;; 1 . NHANC D. ........... :::::............. .................. ............... .......... Actual Current Service Area Population 65,966 73.308 74,675 Square Footage ! 28.246 32,983 36.654 37.338 Volumes 214,532 197,898 219,924 ' Materials Expenditure S235.250 $263,864 $293.232 Hours Per Week 60 132 147 Clerk per Capita, 9.75 4.71 5.24 Professional per Capita 13.25 8.80 9.77 1 1 1 Page 203 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION RODEO Service Area Population 7,664 Square footage 735 Collection size 4,415 ' Staff size (FTE) .5 Library card holders 979 Hours open per week 18 t1991-1992 Annual Circulation 10,160 Service Area Rodeo's service area includes all of the unincorporated community of Rodeo. The population ' projections were based on the ABAG percentage increases for Rodeo/Crockett. Rodeo's service area population is lower than the minimum planning standard of 10,000 residents so the Threshold and Per Capita standards do not apply. ' Current Use Patterns ' Rodeo currently has 12% of its service area population as registered library card holders which is 68% below the county average. Its circulation per capita is 1.33 items per person per year which is 78% below the county average. No data is available on reference usage. ' Demographic Characteristics ' Rodeo's service area population of 7,664 is 68.3% Caucasian, 11.6% African-American and 14.7% Asian. 13.1% of the population is Hispanic. Rodeo's median income of$38,919 is lower than the countywide average of$45,087 and it grew at a slower rate (70%) than the countywide ' average of 97%. 31% of the population is under the age of 19. i 1 Page 204 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Facility ' Rodeo currently has .10 square feet per capita of library space which is 70% below the countywide average. No implementation is necessary since the service area population is below ' 10,000. Collection Rodeo currently has .58 volumes per capita which is 65% below the countywide average. No implementation is necessary since the service area population is below 10,000. Hours Rodeo currently is open 2.35 hours per week per 1,000 residents, which is 29% above the countywide average. No implementation is necessary since the service area population is below 10,000. ' Staff Rodeo currentlyhas a .5 FTE Libras Assistant who performs both circulation and reference Y duties for 7,664 residents. The Library Assistant circulates 10,160 items annually which is 89% below the countywide average. No implementation is necessary since the service area population ' is below 10,000. PRIORITIES ' Current implementation: ' None since the service area population is below 10,000. Future implementation: ' None since the projected 5 year service area population is below 10,000. Page 205 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 1 Rodeo ........ .............................. ... ...... . ............ ...... MINIMUM'STANDARDS. . ..... .................. Actual Current L= 20 year Service Area Population 7,664 7,883 7,933 Square Footage 735 2,299 2,365 2,380 Volumes 4,415 15,328 15,766 Materials Expenditure $6,750 $15,328 $15,766 Hours Per Week 18 11 12 Clerk p r Capita Professional per Capita A N!.c ."ND :RDS::::: ............. . .................. Actual Current �vear 20 year Service Area Population 7,664 7,883 7,933 Square Footage 735 3,832 3,942 3,967 Volumes 4,415 22,992 23,649 Materials Expenditure $6,750 $30,656 $31,532 Hours Per Week 18 15 16 Clerk per Capita Professional per Capita 1 1 Page 206 CONTRA COSTA COUNTY Lll3RARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION SAN PABLO Service Area Population 28,810 ' Square footage 6,400 Collection size 27,246 ' Staff size (FTE) 3.5 Library card holders 7,314 Hours open per week 40 ' 1991-1992 Annual Circulation 59,912 Service Area San Pablo's service area includes all of the incorporated population of the city of San Pablo, plus unincorporated areas to both the east and west. The population projections were based on the ABAG percentage increases for San Pablo. ' Current Use Patterns San Pablo currently has 22% of its service area population as registered library card holders which is 39% below the county average. Its circulation per capita is 2.08 items per person per year which is 65% below the county average. Its reference per capita is .40 questions per person per year which is 29% below the county average. Demographic Characteristics ' San Pablo is one of the most ethnically diverse communities in the county with a combined ethnic population of 66.6%. Hispanics and Asians comprise 44% of the population, the Caucasian population is shrinking and the African-American population is growing at a slower rate. The population is 26.8% Hispanic, 21.3% African-American and 17.2% Asian. The Asian population increased 400% between 1980 and 1990. Within the Asian population, the 431 Vietnamese make up the fourth largest group after Filipino, Laotian and Asian Indian. San Pablo had the lowest median household income of $25,479 among the branch service areas and the highest unemployment rate. San Pablo has the highest population density of any city in the county, with 9,732 people per square mile as compared to 1,116 per square mile countywide. Page 207 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 It has the second highest percentage of foreign-born residents (26%, compared with a countywide , average of 13%) and the highest percent of people (11%) who do not speak English well. There is a higher proportion of new immigrants in the population in San Pablo compared to other parts of the county. Facility San Pablo currently has .22 square feet per capita of library space which is 31% lower than the t countywide average. San Pablo's actual square footage is 26% below the current Minimum standard for library square footage. In order to meet current needs, an additional 2,243 square feet would need to be added to meet the Minimum standard, and an additional 8,005 square feet for the Enhanced standard. To meet twenty year facility planning needs, an additional 3,408 square feet would need to be added to meet the Minimum standard and 9,947 square feet for the Enhanced standard. Addition to the current facilityis not feasible to meet an standard. A new facility would have , Y Y to be built in order to meet any of the standards. In terms of capital project priorities for communities that already have libraries, San Pablo ranks 9th. ' Collection San Pablo currently has .95 volumes per capita which is 43% lower than the countywide average. ' San Pablo's actual number of volumes is 53% below the current Minimum standard for volumes ' per capita. In order to meet current needs, 30,374 additional volumes would need to be added to meet the Minimum standard and 59,184 additional volumes for the Enhanced standard. To meet five year needs, 33,758 volumes would need to be added to meet the Minimum standard and 64,260 additional volumes for the Enhanced standard. ' In order to fully meet any standard, additional facility square footage would have to be added as the facility is currently close to collection capacity. However, addition of volumes at the current facility would create a collection more up to date and responsive to community needs. In terms of additional volumes per capita priorities for communities that already have libraries, San Pablo ranks 7th. San Pablo currently spends $.95 per capita on materials which is 46% lower than the countywide average. San Pablo's current materials expenditure is 52% below the Minimum standard for materials expenditure per capita. Page 208 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' In order to meet current needs, $30,120 in additional funds would need to be expended annually to meet the Minimum standard and an additional $87,840 for the Enhanced standard. To meet five year needs, an additional $33,504 would need to be expended annually to meet the Minimum standard and $94,508 to meet the Enhanced standard. In order to most effectively meet the materials expenditure per capita standard the facility square ' footage must be increased; however, any increase in expenditure per capita in the existing facility will create a more current collection better focused on community needs. In terms of additional materials expenditure per capita priorities for communities that already have libraries, San Pablo ranks 6th. Hours San Pablo currentlyis open 1.39 hours per week per 1,000 residents which is 24% below the P P countywide average. San Pablo's actual hours per week are 7% below the current Minimum standard. In order to meet current needs, the library should be open 3 more hours per week to meet the Minimum standard and 18 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 6 hours for the Minimum standard and an additional 21 hours for the Enhanced standard. The current and five year Minimum standards could be met in the existing facility. The Enhanced standards could best be met in a larger facility. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, San Pablo ranks 11th. ' Staff San Pablo currently has 1 FTE Clerk per 16,463 residents which is 26% below the countywide ' average and 34,235 items circulated per 1 FTE Clerk which is 62% below the countywide average. It has 1 FTE Professional per 16,463 residents which is 3% above the countywide average and 6,567 reference questions answered per 1 FTE Professional which is 26% above the countywide average. San Pablo's current staffing is 9% below the Minimum standard for Clerk and 39% below the Minimum standard for Professional. In order to meet current needs, .17 FTE additional Clerks and 1.13 FTE additional Professionals would need to be added for the Minimum standard; .31 FTE additional Clerks and 2.09 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, .28 FTE Clerks and 1.30 FTE additional Professionals would need to be added to meet Minimum standards and .43 FTE additional Clerks and 2.32 FTE additional Professionals for the Enhanced standard. Page 209 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' All current and five year Minimum and Enhanced additional Clerk staff could be implemented , in the current facility. Additional current and five year Minimum and Enhanced Professional staff could be implemented in the current facility with more hours open or in a larger facility. In terms of additional staffing priorities for communities that already have libraries, San Pablo ranks ' 11th for Clerks and 6th for Professionals. PRIORITIES , Square footage needed: 2,243 - 9,947 Volumes needed: 30,374 - 64,260 Materials expenditures needed: $30,120 - 94,508 Hours per week needed: 3 - 21 Staff needed .17 - .43 FTE Clerks 1.13 - 2.32 Professionals Current implementation: ' Materials expenditure Volumes Staff , Future implementation: Square footage S taff Materials expenditure Volumes Staffing i Page 210 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' San Pablo .::::: ::: :::::::::::::::::::::::::::::::::::::::::::::::::::::::: IIVI T N I2 ........................................................ ........... Actual Current ' Service Area Population 28,810 30,502 32,693 Square Footage 6,400 8,643 9,151 9,808 Volumes 27,246 57,620 61,004 ' Materials Expenditure $27,500 $57,620 $61,004 Hours Per Week 40 43 46 Clerk per Capita 1.75 1.92 2.03 ' Professional per Capita 1.75 2.88 3.05 :N:::: : ...... ......... iVEiD S: EIVNA QRS` ....................................:.:.....:.:...:.:........:.Q....................... Actual Current L= iL= ' Service Area Population 28,810 30,502 32,693 Square Footage 6,400 14,405 15,251 16,347 Volumes 27,246 86,430 91,506 Materials Expenditure $27,500 $115,240 $122,008 Hours Per Week 40 58 61 Clerk per Capita 1.75 2.06 2.18 Professional per Capita 1.75 3.84 1 4.07 1 Page 211 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION SAN RAMON Service Area Population 39,522 ' Square footage 18,000 Collection size 52,315 Staff size (FTE) 5.5 Library card holders 26,598 Hours open per week 40 1991-1992 Annual Circulation 343,041 Service Area San Ramon's service area includes all of the incorporated population of the city of San Ramon, plus unincorporated areas to the west and east, including the Dougherty Valley. The population projections were based on the ABAG percentage increases for San Ramon. All San Ramon standards are based only on the service programs funded with county dollars, not those funded with additional city dollars. This includes the additional 16 open hours per week and the additional 3 FTE staff positions (1.5 FTE Clerk and 1.5 FTE Professional). The San Ramon Library also serves a large daytime commuter population (estimated by the City of San Ramon to be 20,000 people), that work at Bishop Ranch, a 600 acre office park located in San Ramon. Current Use Patterns San Ramon currently has 55% of its service area population as registered library card holders which is 54% above the countywide average. Its circulation per capita is 8.68 items per person ' per year which is 44% above the countywide average. Its reference per capita is .82 questions per person per year which is 46% above the countywide average. Demographic Characteristics San Ramon's service area population of 39,522 has grown 72% since 1980, more than three times ' the countywide percent increase of 22.5%. San Ramon's population is 86.5% Caucasian, 2.3% African-American, and 9.1% Asian. 5.6% of the community is Hispanic. San Ramon has the third highest number of people per family (3.19) among branch service areas and 28% of its i Page 212 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' population is under the age of 19, slightly greater than the countywide average. San Ramon's household income is $63,607 and it has a higher than average per cent of high school graduates (95.4%) and college graduates (42.9%). San Ramon was the community with the greatest proportional gain in average household income during the 1980's, up 23.9%. ' Facility San Ramon currently has .46 square feet per capita of library space which is 42% above the ' countywide average. San Ramon's actual square footage is currently 52% above the current Minimum standard for library square footage. In order to meet current needs, no additional square feet would need to be added to meet the Minimum standard, but an additional 1,761 square feet would need to be added for the current ' Enhanced standard. To meet twenty year facility planning needs, no additional square feet would need to be added to meet the Minimum standard, but an additional 7,977 square feet would need to be added for the Enhanced standard. , Addition to the current facility is not feasible to meet the any standard. An additional facility would have to built in order to meet the twenty year Enhanced standard. Collection San Ramon currentlyhas 1.32 volumes per capita which is 20% lower than the countywide ' P P average. San Ramon's actual number of volumes is 34% below the current Minimum standard for volumes per capita. ' In order to meet current needs, 26,729 additional volumes would need to be added to meet the ' Minimum standard and 66,251 additional volumes for the Enhanced standard. To meet five year needs, 36,187 volumes would need to be added to meet the Minimum standard and 80,438 additional volumes for the Enhanced standard. The current and five year Minimum standard could be met in the existing facility. The current and five year Enhanced standards would require additional facility square footage. In terms of , additional volumes per capita priorities for communities that already have libraries, San Ramon ranks 9th. San Ramon currently spends $1.63 per capita on materials which is 7% lower than the countywide average. San Ramon's current materials expenditure is 18% below the Minimum standard for materials expenditure per capita. , Page 213 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In order to meet current needs, $14,544 in additional funds would need to be expended annually to meet the Minimum standard and an additional $87,740 for the Enhanced standard. To meet five year needs, an additional$24,002 would need to be expended annually to meet the Minimum ' standard and $112,504 to meet the Enhanced standard. The current and five year Minimum standard could be met in the existing facility. The current ' and five year Enhanced standards would best be met with additional`facility square footage. In terms of additional materials expenditure per capita priorities for communities that already have libraries, San Ramon ranks 10th. ' Hours ' San Ramon currently is open 1.01 hours per week per 1,000 residents, which is 45% below the countywide average. San Ramon's actual hours per week are currently 33% below the current Minimum standard. These standards are projected utilizing only the 40 hours per week of service 1 funded with county dollars. The city funds an additional 16 hours per week. In order to meet current needs, the library should be open 3 more hours per week to meet the Minimum standard and 18 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 6 hours for the Minimum standard and an additional 21 hours for the Enhanced standard. ' The Minimum and Enhanced standards could be met in the existing facility. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, San Ramon ranks 9th. Staff ' San Ramon currentlyhas 1 FTE Clerk per 22 584 residents which is 1% below the countywide P � Y ' average and 105,551 items circulated per 1 FTE Clerk which is 18% above the countywide average. It has 1 FTE Professional per 10,539 residents which is 35% below the countywide average and 6,141 reference questions answered per 1 FTE Professional which is 18% above the ' countywide average. San Ramon's current staffing is 34% below the Minimum standard for Clerk and 5% below the Minimum standard for Professional. These standards are projected utilizing only the 5.5 FTE staff funded with county dollars. The city funds an additional 3 FTE ' staff. In order to meet current needs, .88 FTE additional Clerks and .20 FTE additional Professionals would need to be added for the Minimum standard; 1.07 FTE additional Clerks and 1.52 FTE additional Professionals would need to be added for the Enhanced standard. To meet five year needs, 1.20 FTE Clerks and .68 FTE additional Professionals would need to be added to meet Page 214 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Minimum standards and 1.41 FTE additional Clerks and 2.15 FTE additional Professionals for ' the Enhanced standard. All current and five year Minimum and Enhanced additional staff could be implemented in the ' current facility with more hours open or in a larger facility. In terms of additional staffing priorities for communities that already have libraries, San Ramon ranks 7th for Clerks and 11th for Professionals. ' PRIORITIES Square footage needed: 0 - 7,977 Volumes needed: 26,729 - 80,438 ' Materials expenditures needed: $14,544 - $112,504 , Hours per week needed: 19 - 49 Staff needed .88 - 1.41 FTE Clerks .20 - 2.15 Professionals Current implementation: Materials expenditure ' Volumes Staff Future implementation: , Square footage S taff , Materials expenditure Volumes Staffing , Page 215 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 San Ramon N ._:....1 ..... ..:. ...:. :.......:..:R : . .....>M�JM...STA....pA....US................................... .... ......................... At:Lual Lum= L= lLulu ' Service Area Population 39,522 44,251 51,954 Square Footage 18,000 11,857 13,275 15,586 Volumes 52,315 79,044 88,502 Materials Expenditure $64,500 $79,044 $88,502 Hours Per Week 40 59 66 Clerk per Capita 1.75 2.63 2.95 Professional per Capita 3.75 3.95 4.43 :: ..:.:.`" .`:..:: ::`; ``. ..:::.:.......ANCEI? STA. DARDS............................. .................................. . ...Astus`tl...... .....Current..... ............... ............... Service Area Population 39,522 44,251 51,954 Square Footage 18.000 19,761 22,126 25,977 Volumes 52,315 118,566 132,753 Materials Expenditure $64,500 $158,088 $177,004 Hours Per Week 40 79 1 89 Clerk per Capita 1.75 2.82 3.16 Professional per Capita 3.75 5.27 5.90 1 Page 216 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION WALNUT CREEK Service Area Population 45,215 ' Square footage 9,240 Collection size 63,884 Staff size (FTE) 6.5 Library card holders 21,723 ' Hours open per week 40 1991-1992 Annual Circulation 327,486 IService Area The City of Walnut Creek is served by two branches, the downtown Walnut Creek Branch and the Ygnacio Valley Branch. The downtown Walnut Creek Branch service area includes a portion of the incorporated population of the city of Walnut Creek, including Rossmoor, and unincorporated areas to the east, west and south. The population projections were based on the ' ABAG percentage increases for Walnut Creek. Current Use Patterns Walnut Creek currently has 42% of its service area population as registered library card holders which is 17% above the countywide average. Its circulation per capita is 7.24 items per person per year which is 21% above the countywide average. Its reference per capita is .72 questions per person per year which is 28% above the countywide average. Demographic Characteristics In 1990, Walnut Creek was replaced by Antioch as the county's third largest city. Walnut Creek's service area population is 92.5% Caucasian, .7% African-American, 5.6% Asian. 4.8% of the population is Hispanic. A 1991 ABAG study found that job creation in the downtowns of Concord and Walnut Creek grew at a faster rate than the downtowns of San Francisco, San Jose and Oakland during the 1980's. Private sector employment increased 36% in downtown Walnut Creek during the 1980's. Page 217 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Because Rossmoor is located within the Walnut Creek service area, this branch service area has the largest number (12,347) and the largest percentage (27.3%) of seniors of the branch service , areas. It has a relatively small percentage (16.4%) of residents under the age of 19. The city of Walnut Creek as a whole grew at a slower rate (12.1%) than the countywide average growth of 22.5%. The household median income for Walnut Creek is $45,529, very close to the county average of$45,087. The educational level in Walnut Creek is higher than the countywide average with 94.4% of the population having a high school degree and 46.9% having a college degree. Facility Walnut Creek currently has .2 square feet per capita of library space which is 36% lower than , the countywide average. Walnut Creek's actual square footage is 32% below the current Minimum standard for library square footage. In order to meet current needs, 4,325 additional square feet would need to be added to meet the Minimum standard, and an additional 13,368 square feet for the current Enhanced standard. To meet twenty year facility planning needs, 6,431 additional square feet would need to be added to meet the Minimum standard, and an additional 16,878 square feet would need to be added for the Enhanced standard. Addition to the current facilityis not feasible to meet an standard. A new facility would have , Y Y to built in order to meet any standard. In terms of additional square feet per capita priority, Walnut Creek ranks 7th. ' Collection Walnut Creek currentlyhas 1.41 volumes per capita which is 15% lower than the countywide , p P Y average. Walnut Creek's actual number of volumes is 29% below the current Minimum standard for volumes per capita. In order to meet current needs, 26,546 additional volumes would need to be added to meet the Minimum standard and 71,761 additional volumes for the Enhanced standard. To meet five year needs, 31,394 volumes would need to be added to meet the Minimum standard and 79,033 additional volumes for the Enhanced standard. All standards could only be met with the addition of square footage as the existing facility is at collection capacity. In terms of priorities for additional volumes per capita for communities that already have libraries, Walnut Creek ranks 11th. Page 218 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Walnut Creek currently spends $1.74 per capita on materials which is 1% lower than the countywide average. Walnut Creek's current materials expenditure is 13010 below the Minimum standard for materials expenditure per capita. In order to meet current needs, $11,930 in additional funds would need to be expended annually to meet the Minimum standard and an additional $102,360 for the Enhanced standard. To meet five year needs, an additional $16,778 would need to be expended annually to meet the Minimum standard and $112,056 to meet the Enhanced standard. The current and five year Minimum standards could be met in the existing facility. The current and five year Enhanced standards would only be met with additional facility square footage. In terms of additional volumes per capita priorities for communities that already have libraries, ' Walnut Creek ranks 11th. Hours Walnut Creek currently is open .88 hours per week per 1,000 residents, which is 52% below the countywide average. Walnut Creek's actual hours per week are 41% below the current Minimum standard. In order to meet current needs, the library should be open 28 more hours per week to meet the Minimum standard and 50 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 31 hours for the Minimum standard and ' an additional 55 hours for the Enhanced standard. The current and five year Minimum standards could be met in the existing facility. The ' Enhanced standards could only be met in an additional facility. In terms of additional hours per week per 1,000 residents priorities for communities that already have libraries, Walnut Creek ranks 6th. Staff Walnut Creek currently has 1 FTE Clerk per 18,086 residents which is 19% below the countywide average and 130,994 items circulated per 1 FTE Clerk which is 47% above the countywide average. It has 1 FTE Professional per 11,304 residents which is 29% below the countywide average and 8,086 reference questions answered per 1 FTE Professional which is 55% above the countywide average. Walnut Creek's current staffing is 17% below the Minimum standard for Clerk and 12% below the Minimum standard for Professional. In order to meet current needs, .51 FTE additional Clerks and .52 FTE additional Professionals would need to be added for the Minimum standard; .73 FTE additional Clerks and 2.03 FTE Page 219 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , additional Professionals would need to be added for the Enhanced standard. To meet five year needs, .68 FTE Clerks and .76 FTE additional Professionals would need to be added to meet Minimum standards and .90 FTE additional Clerks and 2.35 FTE additional Professionals for the Enhanced standard. All current and five year Minimum and Enhanced additional Clerk staff could be implemented in the current facility. Additional current and five year Minimum and Enhanced Professional staff could be implemented in the current facility with more hours open or in a larger facility. In terms of additional staffing priorities for communities that already have libraries, Walnut Creek ranks 9th for Clerks and 9th for Professionals. ` PRIORITIES ' Square footage needed: 4,325 - 16,878 Volumes needed: 26,546 - 79,033 Materials expenditures needed: $11,930 - 112,056 Hours per week needed: 28 - 55 Staff needed .51 - .9 FTE Clerks .51 - 2.35 Professionals Current implementation: Hours S taff Future implementation: ' Square footage Hours Staff Volumes Materials expenditure Page 220 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 Walnut Creek ............ .......... ...... ................... ....... ..... ................ Actual fmx= Service Area Population 42,215 47,639 52,235 Square Footage 9,240 13,565 14,292 15,671 Volumes 63,884 90,430 95,278 Materials Expenditure $78,500 $90,430 $95.278 Hours Per Week 40 68 71 Clerk per Capita 2.50 3.01 3.18 Professional per Capita 4.00 4.52 4.76 -EN ANC MST ND ........ ..... ..... . ........ Art" CUE= L= ZLMU Service Area Population 42,215 47,639 52,235 Square Footage 9,240 22,608 23,820 26,118 Volumes 63,884 135,645 142,917 Materials Expenditure $78,500 $180,860 $190,556 Hours Per Week 40 90 95 Clerk per Capita 2.50 3.23 3.40 Professional per Capita 4.00 6.03 6.35 Page 221 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION YGNACIO VALLEY Service Area Population 28,213 Square footage 13,500 Collection size 52,584 Staff size (FTE) 5.5 Library card holders 15,033 Hours open per week 40 1991-1992 Annual Circulation 239,997 Service Area Ygnacio Valley's service area includes a portion of the incorporated population of the city of ' Walnut Creek, plus unincorporated areas to the east and south. Ygnacio Valley is one of two branches presently used by residents of Clayton. Some residents of Concord also use this branch. The population projections were based on the ABAG percentage increases for Walnut Creek. Current Use Patterns Ygnacio Valley currently has 47% of its service area population as registered library card holders which is 30% above the countywide average. Its circulation per capita is 8.51 items per person per year which is 42% above the countywide average. Its reference per capita is .57 questions per person per year which is 2% above the countywide average. Demographic Characteristics Ygnacio Valley's service area population is 89% Caucasian, .6% African-American, and 9% ' Asian, including a Chinese population which represents 3.7% of the total population. The percent of persons under the age of 19 is 26.5%, slightly above the countywide average. The city of Walnut Creek as a whole grew at a slower rate (12.1%) than the countywide average growth of 22.5%. The household median income for Walnut Creek is $45,529, very close to the county average of $45,087. The educational level in Walnut Creek is higher than the countywide average with 94.4% of the population having a high school degree and 46.9% having a college ' degree. Page 222 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Facility Ygnacio Valley currently has .48 square feet per capita of library space which is 49% above the countywide average. Ygnacio Valley's actual square footage is 60% above the current Minimum , standard for library square footage. In order to meet current needs, no additional square feet would need to be added to meet the Minimum standard, but an additional 607 square feet would need to be added to meet the current Enhanced standard. To meet twenty year facility planning needs, no additional square feet would need to be added to meet the Minimum standard but an additional 2,797 square feet would need ' to be added for the Enhanced standard. Addition to the current facility might be feasible to meet the Enhanced standard. ' Collection Ygnacio Valley currently has 1.86 volumes per capita which is 13% above the countywide average. Ygnacio Valley's actual number of volumes is currently 7% below the current Minimum standard for volumes per capita. In order to meet current needs, 3,842 additional volumes would need to be added to meet the Minimum standard and 32,055 additional volumes for the Enhanced standard. To meet five year ' needs, 6,868 volumes would need to be added to meet the Minimum standard and 36,594 additional volumes for the Enhanced standard. The current and five year Minimum standards could be met in the existing facility. The current ' and five year Enhanced standards could only be met with the addition of square footage at the existing facility. In terms of priorities for additional volumes per capita priorities for , communities that already have libraries, Ygnacio Valley ranks 12th. Ygnacio Valley currently spends $2.18 per capita on materials which is 24% higher than the r countywide average. Ygnacio Valley's current materials expenditure is 9% above the Minimum standard for materials expenditure per capita. In order to meet current needs, no additional funds would need to be expended annually to meet the Minimum standard but an additional $51,352 would have to be expended for the Enhanced standard. To meet five year needs, no additional funds would need to be expended annually to meet the Minimum standard but an additional $57,404 would need to be expended to meet the Enhanced standard. Page 223 ! CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 The Enhanced standard could partially be met in the existing facility but only fully met with the addition of square footage. ' Hours Ygnacio Valley currently is open 1.42 hours per week per 1,000 residents, which is 23% below 1 the countywide average. Ygnacio Valley's actual hours per week are currently 5% below the current Minimum standard. In order to meet current needs, the library should be open 2 more hours per week to meet the Minimum standard and 16 more hours per week to meet the current Enhanced standard. To meet five year needs, the library should be open an additional 5 hours for the Minimum standard and ! an additional 19 hours for the Enhanced standard. All of the standards could be met in the existing facility. In terms of additional hours per week ! per 1,000 residents priorities for communities that already have libraries, Ygnacio Valley ranks 12th. Staff Ygnacio Valley currently has 1 FTE Clerk per 16,122 residents which is 28% below the countywide average and 137,141 items circulated per 1 FTE Clerk which is 53% above the countywide average. It has 1 FTE Professional per 7,523 residents which is 53% below the countywide average and 4,313 reference questions answered per 1 FTE Professional which is 17% below the countywide average. Ygnacio Valley's current staffing is 7% below the Minimum standard for Clerk and 32% above the Minimum standard for Professional. In order to meet current needs, .13 FTE additional Clerks and no additional Professionals would need to be added for the Minimum standard; .27 FTE additional Clerks and .01 FTE additional 1 Professionals would need to be added for the Enhanced standard. To meet five year needs, .23 FTE Clerks and no additional Professionals would need to be added to meet Minimum standards and .37 FTE additional Clerks and .21 FTE additional Professionals for the Enhanced standard. ! All current and five year Minimum and Enhanced additional staff could be implemented in the current facility. In terms of additional staffing priorities for communities that already have libraries, Ygnacio Valley ranks 12th for Clerks. r ! Page 224 ! CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PRIORITIES Square footage needed: 0 - 2,797 Volumes needed: 3,842 - 36,594 ' Materials expenditures needed: .$0 - 57,404 Hours per week needed: 2 - 19 Staff needed .13 - .37 FTE Clerks 0 - .21 FTE Professionals Current implementation:P Volumes Future implementation: Volumes ' Materials expenditures Hours Page 225 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Ygnacio Valley u ....................... ............ . Actual Luusju L= 20 year Service Area Population 28,213 29,726 32,593 Square Footage 13,500 8,464 8,918 9,778 Volumes 52,584 56,426 59,452 Materials Expenditure $61,500 $56,426 $59,452 Hours Per Week 40 42 45 Clerk per Capita 1.75 1.88 1.98 Professional per Capita 3.75 2.82 2.97 .......... ................. ............. ANCEW-STAN. ........ Actual Current 20 yea Service Area Population 28,213 29,726 32,593 Square Footage 13,500 14,107 14,863 16,297 Volumes 52,584 84,639 89,178 Materials Expenditure $61,500 $112,852 $118,904 Hours Per Week 40 56 59 Clerk per Capita 1.75 2.02 2.12 Professional per Capita 3.75 3.76 3.96 Page 226 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION ALAMO Demographics: ' Alamo's 1990 population of 12,227 is 93.8% Caucasian, 5.2% Asian and less than 1% Black. 3.9 % of the population is Hispanic. In Alamo, the median household income is $93,089, more than double the countywide average. 96.2% of the adults have a high school degree and 54.3% have a college degree, higher than the countywide average. Facility: Currently, there is no libraryfacility in Alamo; Alamo residents are served b the Danville, Y Y Walnut Creek, and San Ramon Branches. Minimum standards to meet the five-year population projections indicate the need for 6,720 square feet of library space and 11,200 to meet the enhanced standard. In order to meet minimum standards for the 20-year population projections, ' a 7,800 square foot facility would need to be constructed and a 13,000 square foot facility constructed to meet enhanced standards. ' Contra Costa County has operated under a policy since 1958 that library operating revenues shall not be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - the local community has also been responsible for funding the cost of the opening day materials collection. ' Collection: To meet minimum standards for five-year population projections, the collection would need ' 44,800 volumes and 67,200 to meet enhanced standards. To meet minimum standards for 20- year population projections, the collection would need 52,000 volumes and 78,000 volumes to meet enhanced standards. In order to meet five-year needs, $44,800 would need to be spent annually for the collection to meet minimum standards and $89,600 to meet enhanced standards. In order to meet minimum ' standards for twenty year needs, $52,000 would need to be spent annually on the collection, and $104,000 to meet enhanced standards. These figures do not include the cost to initially stock the Page 227 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 library for opening day. The cost to stock the library with an opening day collection ranges from t $1,344,000 to $2,340,000. Hours: ' While use of the Threshold Standard should result in the library being open 40 hours per week, a branch library in Alamo would be open 34 hours per week to meet the five-year minimum ' standard and 45 hours per week to meet the enhanced standard. To meet the twenty-year minimum standard, the Alamo branch would be open 39 hours and to meet the enhance standard it would be open 52 hours. ' Staff: In order to meet five-year needs, 1.49 Clerks and 2.24 Professionals would be needed to staff the branch to meet minimum standards and 1.60 Clerks and 2.99 Professionals would be needed to meet the enhanced standard. To meet twenty year needs, 1.73 Clerks and 2.60 Professionals would be needed to meet the minimum standard and 1.86 Clerks and 3.47 Professionals would be needed to meet the enhanced standard. Page 228 f CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Alamo :.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:...:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.:.. .'.D EWU.M STANDAR..5......................................................... ' Actual Curls= L= 20 year Service Area Population 19,198 22,400 26,000 ' Square Footage 0 0 6,720 7,800 Volumes 0 0 44,800 52,000 Materials Expenditure $0 $0 $44,800 $52,000 Hours Per Week 0 0 34 39 t Clerk per Capita 0.00 0.00 1.49 1.73 Professional per Capita 1 0.00 0.00 2.24 2.60 H A....CE[ .STI�NDA............................................... 1 Actual Current ' Service Area Population 19,198 22,400 26,000 Square Footage 0 0 11,200 13,000 Volumes 0 0 67,200 78,000 Materials Expenditure $0 $0 $89,600 $104,000 Hours Per Week 0 0 45 52 ' Clerk per Capita 0.00 0.00 1.60 1.86 Professional per Capita 0.00 0.00 2.99 3.47 ' Population figures are based on ABAG figures for Alamo/Blackhawk Page 229 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' PER CAPITA STANDARD IMPLEMENTATION CLAYTON Demographics: Between 1980 and 1990, the population in Clayton grew by 69.2%, to a total of 7,317. Clayton's 1990 population is 92.6% Caucasian, 5.0% Asian or Pacific Island, and .less than 1% Black. 5.3% of the population is Hispanic. In Clayton, the median household income is $69,710 and 96% of the adults have a high school ' degree and 47.7% have a college degree, higher than the countywide average. The community includes a rural area, a County corrections facility, and a growing community of well-educated business and professional people and their families. Facility: Currently, there is no library facility in Clayton; Clayton residents are served by the Concord and Ygnacio Valley Branches. In 1991 the City of Clayton applied for and was awarded a California Library and Renovation Bond Act grant to construct a new library. Currently in design development, a new Clayton Library is scheduled to open in Fall, 1994. Minimum standards to meet the five-year population projections indicate the need for 2,910 square feet of library space and 4,850 to meet the enhanced standard. In order to meet minimum standards for the 20-year population projections, a 4,158 square foot facility would be constructed and a 6,930 square foot facility constructed to meet enhanced standards. The new Clayton Library will be 15,000 square ' feet and is designed to serve a larger population than city residents. Contra Costa County has operated under a policy since 1958 that library operating revenues shall not be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities are responsible, either incorporated or unincorporated, for ' providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - the local community has also been responsible for funding the cost of the opening day materials collection. Collection: To meet minimum standards for five-year population projections, the collection would need 19,400 volumes and 29,100 to meet enhanced standards. To meet minimum standards for 20- Page 230 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' year population projections, the collection would need 27,720 volumes and 41,580 volumes to meet enhanced standards. The collection size projected for the new Clayton Library is 50,000. In order to meet five-year needs, $19,400 would need to be spent annually for the collection to ' meet minimum standards and $29,100 to meet enhanced standards. In order to meet minimum standards for twenty year needs, $27,720 would need to be spent annually on the collection, and $55,440 to meet enhanced standards. These figures do not include the cost to initially stock the library for opening day. The cost to stock the library with an opening day collection of 50,000 is estimated to be $1,500,000. Hours: While use of the Threshold Standard should result in the library being open 40 hours.per week, , a branch library in Clayton would be open 15 hours per week to meet the five-year minimum standard and 19 hours per week to meet the enhanced standard. To meet the twenty-year minimum standard, the Clayton branch would be open 21 hours and to meet the enhance standard it would be open 28 hours. Staff: , In order to meet five-year needs, .65 Clerk and .97 Professionals would be needed to staff the branch to meet minimum standards and .69 Clerks and 1.29 Professionals would be needed to meet the enhanced standard. To meet twenty year needs, .92 Clerks and .99 Professionals would be needed to meet the minimum standard and .99 Clerks and 1.85 Professionals would be needed , to meet the enhanced standard. r Page 231 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Clayton TAND:: MIN Pi .l.: UND. .....$ .. .. ..... ...... Actual Lu=u L= 2LUU Service Area Population 7,317 9,700 13,860 Square Footage 0 0 2,910 4,158 Volumes 0- 0 19,400 27,720 Materials Expenditure so $0 $19,400 $27,720 Hours Per Week 0 0 15 21 Clerk per Capita 0.00 0.00 0.65 0.92 Professional per Capita 0.00 0.00 0.97 1.39 ...... ......... .................. . ........ .............. ... ........... ' .................................. ..:...:...Actual f=uu Service Area Population 7,317 9,700 13,860 Square Footage 0 0 4,850 6,930 Volumes 0 0 29,100 41,580 Materials Expenditure $0 $0 $38,800 $55,440 Hours Per Week 0 0 19 28 Clerk per Capita 0.00 0.00 0.69 0.99 Professional per Capita 0.00 0.00 1.29 1.85 Page 232 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION DOUGHERTY VALLEY ' Dougherty Valle is included in the Master Plan since the Contra Costa Count Board of g Y Y Y Supervisors has approved the Environmental Impact Report for the proposed development. Demographics: Dougherty Valley is a 6,000-acre area located east of San Ramon and north of Dublin, currently used for grazing and other agricultural purposes, that has been proposed for development. The ' proposed development would allow a range of 7,000 to 11,000 housing units of a mixture of low, medium and high densities, a village center, seven schools including a community college, two retail areas, seven neighborhood parks, one community park, walkways along creeks and private ' recreation areas. Buildout of the planned development is anticipated to occur over 20 years once the project is approved. Facility: Minimum standards to meet the twenty-year buildout population projection of 29,000 indicate the need for 8,700 square feet of library space and 15,000 to meet the enhanced standard. Contra Costa County has operated under a policy since 1958 that library operating revenues shall ' not be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - the local community has also been responsible for funding the cost of the opening day materials collection. Collection: To meet minimum standards for the buildout population projection, the collection would need 58,000 volumes and 87,000 to meet enhanced standards. ' In order to meet the buildout needs, $58,000 would need to be spent annually for the collection to meet minimum standards and $116,000 to meet enhanced standards. These figures do not include the cost to initially stock the library for opening day. The cost to stock the library with an opening day collection ranges from $1,740,000 to $2,610,000. r Page 233 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Hours: ' A branch library in Dougherty Valley would be open 44 hours per week to meet the buildout minimum standard and 58 hours per week to meet the enhanced standard. ' Staff: In order to meet buildout needs, 1.93 Clerk and 2.90 Professionals would be needed to staff the branch to meet minimum standards and 2.07 Clerks and 3.87 Professionals would be needed to meet the enhanced standard. . r r r Page 234 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Dougherty Valley ........................ ........................ ............................................... ....... .... . .. ..... A.N . . NIMUM:$ . .. ARDS ........ .............. .... ... .......... AU" Current 5-= ILUU Service Area Population 0 29,000 Square Footage 0 0 8,700 Volumes 0 0 58,000 Materials Expenditure $0 $0 $58,000 Hours Per Week 0 0 44 Clerk per Capita 0.00 0.00 1.93 Professional per Capita 0.00 0.00 2.90 EIVN lit... .......... .......... CEDST NPOW$.iiiiiiiii .................... Act" Current 5-= Service Area Population 0 29,000 Square Footage 0 0 14,500 Volumes 0 0 87,000 Materials Expenditure $0 $0 $116,000 Hours Per Week 0 0 58 Clerk per Capita 0.00 0.00 2.07 Professional per Capita 0.00 0.00 3.87 Page 235 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 . PER CAPITA STANDARD IMPLEMENTATION HERCULES Demographics: ' Between 1980 and 1990, the population in Hercules grew by 182%, making Hercules the fastest growing city in the Bay Area. Hercules' 1990 population of 16,829 is 43.3% Asian or Pacific Island, 39.8% Caucasian, and 12.7%,Black. 10.4% of the population is Hispanic. Hercules, with ' the highest percentage of foreign-born people among communities in the county, has 31% of its residents born outside of the U.S., many of them in the Philippines. In Hercules, the median household income is $56,098 and 90% of the adults have a high school degree and 34.7% have a college degree, higher than the countywide average. In Hercules, 30% of the population is under the age of 18, higher than the countywide average. ' Population projections for Hercules indicate that the population is expected to grow to 19,100 in five years and to 22,700 in 20 years (2010). Facility: Currently, there is no library facility in Hercules; Hercules residents are served by the Pinole Branch. Minimum standards to meet the five-year population projections indicate the need for 5,730 square feet of library space and 9,550 to meet the enhanced standard. In order to meet ' minimum standards for the 20-year population projections, a 6,810 square foot facility would be constructed and a 11,350 square foot facility constructed to meet enhanced standards. Contra Costa County has operated under a policy since 1958 that library operating revenues shall not be used for building construction. The County has established a policy that states that it is ' responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - ' the local community has also been responsible for funding the cost of the opening day materials collection. ' Collection: To meet minimum standards for five-year- population projections, the collection would need 38,200 volumes and 57,300 to meet enhanced standards. To meet minimum standards for 20- year population projections, the collection would need 45,400 volumes and 68,100 volumes to meet enhanced standards. Page 236 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In order to meet five-year needs, $38,200 would need to be spent annually for the collection to meet minimum standards and $76,400 to meet enhanced standards. In order to meet minimum standards for twenty year needs, $45,400 would need to be spent annually on the collection, and $90,800 to meet enhanced standards. These figures do not include the cost to initially stock the library for opening day. The cost to stock the library with an opening day collection ranges from $1,146,000 to $2,043,000. Hours: While use of the Threshold Standard should result in the library being open 40 hours per week, a branch library in Hercules would be open 29 hours per week to meet the five-year minimum standard and 38 hours per week to meet the enhanced standard. To meet the twenty-year minimum standard, the Hercules branch would be open 34 hours and to meet the enhance standard it would be open 45 hours. Staff: , In order to meet five-year needs, 1.27 Clerks and 1.91 Professionals would be needed to staff the branch to meet minimum standards and 1.36 Clerks and 2.55 Professionals would be needed to ' meet the enhanced standard. To meet twenty year needs, 1.51 Clerks and 2.27 Professionals would be needed to meet the minimum standard and 1.62 Clerks and 3.03 Professionals would be needed to meet the enhanced standard. ' Page 237 r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 i 1 Hercules ..�...... . '. N RD '. r MIfVIN1iJM STA..... . ..S : . :. I ' Actual ].r.4i.i.Lill Service Area Population 16,829 ' 19,100 1 22,700 Square Footage 0 0 5,730 6,810 ' Volumes 0 0 38,200 45,400 Materials Expenditure 50 50 $38,200 545,400 Hours Per Week 0 0 29 34 Clerk per Capita 0.00 0.00 1.27 1.51 Professional per Capita 0.00 0.00 1.91 2.27 D..::, . ,.,.:. ' ENHANCED'STANDAR 5 :. :. Actual Current 5-y= 20 year ' Service Area Population 16,829 19,100 22,700 Square Footage 0 0 9,550 11,350 Volumes 0 0 57,300 68,100 Materials Expenditure 50 $0 $76,400 $90,800 Hours Per Week 0 0 38 45 Clerk er Capita 0.00 0.00 1.36 1.62 Professional per Capita 0.00 0.00 2.55 3.03 1 1 i Page 238 r r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 PER CAPITA STANDARD IMPLEMENTATION WEST PITTSBURG Demographics: West Pittsburg's 1990 population of 17,453 is 66.9% Caucasian, 11.7% Black, 11.0% Asian and 9% Other. 21.6% of the population is Hispanic. In West Pittsburg, the median household income is $32,322, less than the countywide average of $45,087. 71.6% of the adults have a high school degree and 12.1% have a college degree, lower than the countywide average. Construction is underway to extend BART to the West Pittsburg area, and as a result, new businesses and new residents are moving into the area. Facility: Currently, there is no library facility in West Pittsburg; West Pittsburg residents are served by the Pittsburg Branch. Minimum standards to meet the five-year population projections indicate the need for 5,850 square feet of library space and 9,750 to meet the enhanced standard. In order to meet minimum standards for the 20-year population projections, a 6,600 square foot facility would need to be constructed and a 11,000 square foot facility constructed to meet ' enhanced standards. Contra Costa County has operated under a policy since 1958 that library operating revenues shall not be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, and that the local communities, either incorporated or unincorporated, are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - the local community has also been responsible for funding the cost of the opening day materials collection. Collection: To meet minimum standards for five-year- population projections, the collection would need 39,000 volumes and 58,500 to meet enhanced standards. To meet minimum standards for 20- year population projections, the collection would need 44,000 volumes and 66,000 volumes to meet enhanced standards. In order to meet five-year needs, $39,000 would need to be spent annually for the collection to meet minimum standards and $78,000 to meet enhanced standards. In order to meet minimum standards for twenty year needs, $44,000 would need to be spent annually on the collection, and Page 239 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 $88,000 to meet enhanced standards. These figures do not include the cost to initially stock the library for opening day. The cost to stock the library with an opening day collection ranges from $1,170,000 to $1,980,000. Hours: ' While use of the Threshold Standard should result in the library being open 40 hours per week, , a branch library in West Pittsburg would be open 29 hours per week to meet the five-year minimum standard and 39 hours per week to meet the enhanced standard. To meet the twenty- year minimum standard, the West Pittsburg branch would be open 33 hours and to meet the enhance standard it would be open 44 hours. Staff: In order to meet five-year needs, 1.30 Clerks and 1.95 Professionals would be needed to staff the branch to meet minimum standards and 1.39 Clerks and 2.60 Professionals would be needed to meet the enhanced standard. To meet twenty year needs, 1.47 Clerks and 2.20 Professionals would be needed to meet the minimum standard and 1.57 Clerks and 2.93 Professionals would be needed to meet the enhanced standard. ' r Page 240 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 r West Pittsburg : hLIIYIM AND `RD. ;: ;;;; ` ;; ; ; .:::::::.::::::.::::::::: : :.:.::: :::::: U T ........ ... M A S 1 Actual Current LX= i Service Area Population 17,453 19,500 22,000 Square Footage 0 0 5,850 6,600 ' Volumes 0 0 39,000 44,000 Materials Expenditure $0 $0 $39,000 544,000 Hours Per Week 0 0 29 33 1 Clerk per Capita 0.00 0.00 1.30 1.47 Professional per Capita 0.00 0.00 1.95 2.20 EIVH N D A1VD A CE ST r�RDS . .. ........... .............................:................. ............................................................ ........ Actual fm=nt ' Service Area Population 17,453 19,500 22,000 Square Footage 0 0 9,750 11,000 Volumes 0 0 58,500 66,000 Materials Expenditure $0 $0 S78,000 i $88,000 Hours Per Week 0 0 39 44 Clerk per Capita 0.00 0.00 1.39 1.57 Professional per Capita 0.00 0.00 2.60 2.93 Page 241 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 FINANCIAL INFORMATION LIBRARY REVENUE & EXPENSE HISTORY BUDGET PROCESS ' In June of each year the Board of Supervisors adopts a preliminary budget for the County Library. This is based on best estimates at the time of revenues and expenditures for the following fiscal year (July 1 through June 30). During the months of July and August the Board meets with department representatives and holds public hearings, adopting a final budget in late July or early August. For fiscal year 1992-93 adoption of the final budget was delayed until late October 1992 due to the State's delay in adopting its budget. The current process followed in preparing the budget for the County Library involves first estimating revenues for the upcoming fiscal year and then projecting expenditures for the library program. If expenditure estimates exceed revenue projections,expenditures must be reduced.This was clearly the case for fiscal year 1992-93 for the County Library when the State diverted $1,049,434 of library property taxes to schools. ' LIBRARY REVENUE SOURCES There are a number of revenue sources that the library has relied upon for financing over its history. Following is a description of these major revenue sources and their current status. PROPERTY TAXES 1 Funding for the County Library has historically come from property taxes. In fiscal year 1977-78 the County Library had a property tax rate of$0.158 that was levied on all parcels in the County Library service area. Most other governmental agencies in the county such as school districts, fire districts, cities, etc. also had property tax rates at this time. Each year the governing boards of the governmental agencies in the county would notify the County Auditor of the property tax rate to be levied on all parcels in their service areas for the upcoming fiscal year. With the passage ' of Proposition 13 in June 1978, all property tax rates that had been set by these governmental agencies were eliminated and a tax rate was set at $1.00 per $1,000 assessed value on all taxable parcels. The taxes then collected were divided among all governmental agencies in accordance with a formula created by the County Auditor which was based upon the percentage of property taxes each agency was receiving in 1977-78. Page 242 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 STATE BLOCK GRANT AND COUNTY GENERAL FUNDS The passage of Proposition 13 resulted in a reduction of about 60% in tax revenues for 1978-79 from the previous year countywide. In order to reduce the impact of the loss in tax revenue for ' the County Library the county allocated $2,390,134 in 1978-79 from State Block Grant Funds (SB154). In the following fiscal year (1979-80) there were no State Block Grant Funds, so the county allocated $2,703,330 to the library from the General Fund in order to reduce the impact of the property tax loss. The county continued to allocate to the County Library General Fund '. monies for the following two fiscal years (1980-81 and 1981-82). However, the amount allocated each year was less than the year before. As a result, while library property taxes increased by ' 65% from 1978-79 to 1981-82 the County Library budget decreased by 2% over the same period of time. SPECIAL DISTRICT AUGMENTATION FUNDS In fiscal year 1982-83 the county was no longer in a position to allocate General Fund monies to the library. The Special District Augmentation Fund, however, which was set up in 1979-80 to help budgets of special districts which rely on property taxes for revenues, had a surplus. , Therefore in 1982-83 the county allocated Special District Augmentation Fund monies to the County Library to augment its revenues, in place of the county General Fund monies. The following two fiscal years the county continued to allocate Special District Augmentation Fund ' monies to the County Library. However, in each of these years the amount allocated to the library from the Special District Augmentation Fund was reduced. As a result, while property taxes increased by 95% from 1978-79 to 1984-85 the county library budget increased by only 16% over the same period of time. In the following fiscal year budgets (1985-86 on) the County Library received an allocation from ' the Special District Augmentation Fund which was greater than the previous year's allocation. PUBLIC LIBRARY FUND (STATE OF CALIFORNIA) In fiscal year 1983-84 the State Legislature established the Public Library Fund (PLF) as a means of making up some of the funding lost by libraries since Proposition 13. Libraries became eligible , to receive PLF funds from the State to augment their local revenues in accordance with a formula which allocated funds to libraries based on the amount of local revenues provided by the local jurisdiction. The only condition for eligibility was that the local jurisdiction budget at least as much in local funds each year as it did the year before. If the library budget were less, it would not be eligible for any PLF distribution from the State. The greatest amount of money allocated Page 243 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 to this fund (statewide) was $20.6 million in 1988-89 and again in 1989-90. Contra Costa County Library received its greatest allocation in 1989-90, a total of$476,960. Since 1989-90 the State has allocated a lesser amount to the fund each year. For 1992-93 a total of $8.87 million was allocated statewide and the library received $218,876. 1 LIBRARY FINES AND FEES The Board of Supervisors has authorized the County Library to collect fines and fees under certain circumstances. An example is the ten cent per day fine for an overdue book. Another example is the twenty-five cent fee for the extra services provided when a book is requested that the library does not have. Another is the charge for the replacement cost of an item that was checked out and lost or destroyed by a patron. In fiscal year 1986-87 the library received $109,287 in fines and fees. This was prior to the installation of the automated system for circulating library materials. In 1991-92 the library received a total of$312,727 in fines and fees, a 186% increase from 1986-87. CONTRIBUTIONS The County Library receives contributions from individuals, corporations and community organizations. Usually these donations are earmarked for a specific purpose. Most of the branch libraries have "Friends of the Library" support groups which do fund-raising for the library. In ' 1991-92 a total of $106,340 was donated to the library for various purposes. Contributions are spent on the specific library program or branch for which the funds were donated. Contributions do not supplant county funds nor do they have any impact on how county library funds are allocated. ' OTHER REVENUES Additional revenues are received by the library from various unrelated sources. Funds received from State and Federal grants for such programs as literacy, special collections and programs are included as well as funds received since January 1991 from the City of San Ramon for additional hours at the San Ramon branch. Also included are the revenues received by the .library from ' coin-operated photocopiers. Other revenues are spent on the specific library program or branch for which the funds are received. These other revenues do not supplant county funds nor do they have any impact on how county library funds are allocated. Page 244 i CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' LIBRARY EXPENDITURES Th Board' f , The County Library expenditure budget is adopted by the o Supervisors at the same time the revenue budget is adopted. The amount budgeted for library expenditures cannot exceed the ' amount budgeted for revenues plus prior year fund balances. SALARIES AND BENEFITS The largest expenditure amount is for salaries and benefits, which accounts for approximately ' 70% of the total County Library budget. For 1992-1993 there are 184 funded permanent positions, 48 funded Library Student Assistant/Aide positions, that work 15 hours per week, and 50 permanent intermittent/temporary positions that are used periodically to cover periods of ' absence or vacancies. For the 1992-1993 fiscal year a total of $7,912,441 was budgeted for salaries and benefits. In addition to the cost of salaries and benefits of current County Library employees the library is responsible for the payment of the county's share of the cost of medical , benefits of retired County Library employees. BUILDING OCCUPANCY COSTS ' The costs of building occupancy are charged to the County Library budget. There are 21 library facilities in the county varying in size from 735 square feet at the smallest branch to 51,157 ' square feet at the Central Library including administration and support services. Approximately half are owned by the County and half are owned by the cities in which they are located. Since the County Library pays no rent for any of its facilities, building occupancy costs are limited to ' such costs as custodial service, building maintenance (repairs), gardening services and utilities. For 1992-1993 the building occupancy costs are budgeted at $1,118,334. In addition, $131,600 is budgeted for telephone charges which include both voice and data lines. The combination of building occupancy and telephone charges account for 11% of the County Library budget. LIBRARY MATERIALS ' The Library Materials budget, which is $950,660 for 1992-1993, is for the purchase or lease of ' books, periodicals, audio visual and other materials. This represents only 8.5% of the County Library budget for 1992-1993. Each library facility is provided a library materials budget for the , fiscal year. The person in charge of the facility is responsible for allocating the Library Materials budget for that facility, in accordance with the needs of that community. Page 245 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 CAPITAL OUTLAY Item purchases having a cost of over $1,000 are considered capital outlay. Examples of capital ' outlay expenditures are computers, photo copiers and microfilm reader-printers. ' CAPITAL PROJECTS Capital projects are established on an as-needed basis for major repairs or remodeling costing ' over $10,000 at one of the 21 library facilities. Recent capital projects have been roof repairs, carpeting, air conditioning, carpet replacement and remodeling. Each capital project must be submitted to the Board of Supervisors for approval. If approved, an amount is set aside for the ' project in order to effectively monitor expenditures on the project. OTHER EXPENSES ' Other expenses include supplies, equipment rental and maintenance, professional services, travel and mileage, memberships, postage, computer software and other smaller expenditure categories. Page 246 w. 68, :yt N o ck o co c� cv. N � O .= :p. :.`.Y.'. pp N � 643 M cl M Z o g T c) o •:obi rn (D v_ L( :o I- c0 1� N IA N °Q: n cc o_ 0) � : 61�1 Ci Ni to c6 IN W ..�: N EA fR IN V c*: 64 � O pp p p N n fR (D fA to V rV r- ::p;: } LO .: M (O W CO' cl tR Z W N N Oto NN: to).to). pp ..c:0. to cl) ff! ff! :O N Q �. m •i:i� LL .:.::.:. M M (n� ^ ' 0 :Ci: cc7 O (D N cli � 64.). aC G p :.:... EA EA Vi ^ p :Ct I: n:in 649. N N a </► 691 :by. fH to V3 fH � to ER N t LLC LL C _O N :1L:• f� N c N ¢: to > > c 0: c LL QLL v w N 1/1 Y y C C O O LL al �_ CC 'J ' n c4 cn a' :0 1 U O :h: Irol cli 06 Cli 0i CIZ rl co 8 F4 c) cli CU.: V.). 64 6-lp 66. 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CD 0) N 64 0) r+' :N Efl 69 :r: rM 1l- LO O N M :ta: M M LO O LO M 'r: M r NCV) IT O -V). N C-4 O M N N r [M�: LQ N C'7 64 64 (D : T 64 64 64 64 :t: r o ....... : 7 O cocD T LO 1b O 1` t coO C° r �: r n 00 N LO Rt r :Cd: ' OD :: T In I- 69 In .:�: c Cn N . Ch 6 6 4 M M 64 64 64 '::tom' C� & o (a N �n J:J'iiww: � N LU T T M T 00 to (1) E f" In CO (0 O Cn M: c F- Zi M O U) c0 L6 T t� O r... N N O I� T n :.T..: 0 :CMMn: N T N 64 64 OO :Lo. d `O Z LU � � � �: y 7 N w 00 N (D r- tT (D; a) ?• f- 'I 00 OO 1- N :.CA. c ami N 1- CA (l) T (O :.N. T N M T Cn O :C75: v N m to O N N 64 co Co. y LL m a O a) O co Cl) LO T OC) .to: o Q O T IRT N In CO: v (O t0 M': tac ' O M CA N LO :'LCY. c v <a :t`•..: O CA CD 64 69 :CO:.; 64 64 64 :jz y y (U x x v 64 m c ai a ICT N ILn} ce) LO 00 :ice. >• ' � M tD N L O c LL LA c •1.. (� LO O U) O LO el: aoi 9' o O N Lo 64 M 0) 64 60 64,Co- p v � Q r .......... N Ch r _ N (j � m �o C CT N o CU as N of y m CL cu m :3 ? y C () CU T 2^ a) foo Cn y 01 O L CJ d x v $ ca ca w r m (a a cc ca p: c (n co _! U U r r CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 MASTER PLAN ESTIMATED IMPLEMENTATION COSTS All costs are assumed to be incremental to the current cost of operations and are expressed in 1992 dollars. GOALS Estimated implementation costs for each of the goals are indicated as one-time and/or annual costs. One-time costs are primarily for the purchase and installation of needed equipment and library facility renovation. Annual costs are for data base usage, training, and library. facility ' equipment maintenance. PER CAPITA STANDARDS Facilities - cost includes site acquisition and development, construction, furnishings, equipment and fees. ' Volumes - cost is estimated at $30 per volume which includes cost of material, cataloging and processing. Materials expenditure - cost is derived from per capita implementation. ' Hours/staff - costs are divided into public service costs including personnel costs to operate the public service facilities and the commensurate increased cost of building operations, and additional support service and administrative service costs to support the ' enhanced public service program levels. r r Page 250 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 MASTER PLAN IMPLEMENTATION COSTS .................................................................................................... ................................ ................. ....................... ...................................... ........ .................... ........................ ............. ................... ........................... ::,: , .. ............ ........ ............................ .......... ....... ................ . ............... b" 'd . ........ T................ ....................................... 0 ...................:........... . ....................... ........ . ...................... ............... .................. ... .................................... ...................... ............ . ....... ........ .. .... ............................. ........... ...... Collections $184000 333,000 Community Relations $50,000 $530,000 Facilities $2,000,000 $253,000 Human Resources $50,000 $63,000 Services $1,966,600 $,513,000 ............... ............. ................ ............. .... ........... ... ....... ........ . ........................ .............................. ................................ . ..........M. ....... .. ................. .............. .......::<::;:;:.:.»::;:<......... . .............................. :n ance. ..... ....... ..... .................. ..................................................... . .. ...... . .................. .... ................................................ ........ p mp t ;:St d,:,:::d ....... inimum ........................... I.a ......an ar s .............. ...................... .............................. ........ ...... ......................................................................... ..................... ......................... . . ... ....... .................................... ............... Capital Costs: Facility Standard $67,456,000 $119,796,000 Volumes Standard $24,506,000 $46,286,000 Annual Operating Costs: Materials Expenditure Standard $731,000 $2,261,000 Hours/Staff Standard: Staff $3,482,000 $7,790,000 Building Operations $366,000 $366,000 Additional Support Costs: Technical Services/ $453,000 $1,402,000 Collection Management Automation $125,000 $200,000 Administration $500,000 $750,000 Page 251 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' POTENTIAL FUNDING SOURCES CURRENT REVENUE SOURCES Because of the actions of the state in diverting a percentage of the library property tax share to the schools to address state budget shortfall problems in fiscal year 1992-93, reliance on continuing to receive the traditional share of the property tax source of funding is no longer possible. It is highly likely that an additional percentage of the library property tax share will be diverted again for fiscal year 1993-94, as well as the possibility that a portion or all of the Special District Augmentation Fund may be eliminated. Since these two revenue sources comprise 93% of the revenue sources for the library, it is imperative that other stable funding sources for library operations be found. SOURCES OF REVENUE FOR CAPITAL PROJECTS ' Capital projects include new facilities, as well as renovation and expansion of existing facilities. The costs for such capital projects include site acquisition and development, construction cost, furnishings and equipment, and all fees. In addition, the purchase of library collections for new ' and expanded facilities has been considered a capital cost by some jurisdictions. Contra Costa County has operated under a policy since 1958 that library operating revenues shall tnot be used for building construction. The County has established a policy that states that it is responsible for funding the cost of operating libraries, such as personnel and library materials, 1 and that the local communities are responsible for providing the facility. With the two most recent facilities constructed - San Ramon and Clayton - the local community has also been responsible for funding the cost of the opening day materials collection. In 1990 the California State Library published a document on financing sources for California public library buildings. The document cites the variety of funding mechanisms such as general ' obligation bonds, certificates of participation, Mello-Roos districts, developer fees, as well as other less frequently utilized methods. Many of the methods include some type of 2/3 voter approval. In general, capital projects may combine more than one funding source. In 1988 the voters in the state passed Proposition 85 which provided $75 million in state bond funds for public library construction and renovation on a 2/3 state, 1/3 local match basis. The ' City of Clayton obtained $2.7 million in a competitive application process from this funding source to build a 15,000 square foot library. In the current legislative session in Sacramento AB 61 is proposing a $300 million bond issue for public library construction and renovation to be put on the November 1994 ballot. If this bond measure were to pass it could provide significant matching funds for local public library construction. Page 252 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' SOURCES OF REVENUE FOR OPERATING COSTS The Master Plan projects three levels of standards with two different funding sources. The Threshold and Minimum Standards are to be funded countywide as a responsibility of the county. The Enhanced Standard or greater is to be funded on a community-specific basis. In order to fund the Threshold and Minimum Standards significant new operating revenues will be required on an annual basis. While the library will continue to receive a share of the property tax collected throughout its service area, the dollar amount may be likely to be lowered in the short term. Since the county will continue to face significant strain on its General Fund for other , discretionary programs, it is not likely that any discretionary revenues from the General Fund or other county sources will be available. In 1990 the California State Library published a document on options for organizing and financing countywide free public library service and on supplemental library finance. The document cites the variety of funding mechanisms such as special taxes, county service areas, , Mello-Roos districts, and assessments. Many of the methods include some type of 2/3 voter approval. In the current legislative session in Sacramento legislation will be introduced enabling public library services to be funded through benefit assessments. This financing mechanism, if approved by the legislature and governor, could prove to be a source of operating revenues for Threshold, , Minimum and Enhanced Standards. As part of the Proposition 85 grant approval process, Contra Costa County and the City of Clayton entered into an agreement under which the city has agreed to pay part of the operational costs. Page 253 , 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 I EVALUATION PROCESS One critical element in the successful implementation of the library's Master Plan will be consistent monitoring of progress made towards accomplishing the goals and objectives and towards reaching the standards set forth in the plan. Regular evaluation will allow the library to: • Be aware of trends, changes and new developments or opportunities which may require ' the Master Plan to be amended or revised • Identify the resources which will be necessary in order to carry out the plan, and factor this information into the library's annual budget planning cycle ' • Review the overall timeline for projects and adjust as necessary • Identify projects that are not on schedule and develop alternate strategies for implementation • Identify upcoming goals and objectives and develop action strategies to initiate Goals and objectives ' A 5-year timeline for all of the objectives will be developed by April, 1993, following adoption of the Master Plan. This timeline will display all of the objectives set forth in the plan in ' chronological order, indicating both the expected start and completion dates. Two months before the start date for each objective, assignments and responsibilities will be ' clarified and action strategies developed. A detailed schedule will be created for each objective which indicates: the staff member primarily responsible for implementation, other members of the staff or committees involved in the implementation, each step or task to be carried out in ' order to implement the objective, a timetable for each step or task, resources necessary to accomplish the work and the final outcome or product expected. Yearly work plans will be written by those designated to implement the goals and objectives set forth in the plan. These work plans will be due each June, beginning in June, 1993 and will be reviewed annually. Page 254 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , Standards In Januar of each ear, data will be collected in order to update the information in the Master Y Y � P Plan. Examples of the type of data which will be analyzed include: ' • Service area populations will be adjusted as new library facilities are opened • An annual inventory of collections will be conducted to indicate progress towards , achieving the volumes per capita standard. • Annual allocation of funds for materials will be compared with the materials dollars per , capita standard. In July of each year a summary statistical table will be produced which will indicate progress made towards achieving the standards. , Reporting , A regular schedule for monitoring and communicating progress towards accomplishing the Master Plan will be implemented which will include: During the first month of each quarter a Master Plan update will be included on the agenda for the Monthly Manager's Meeting in order to review and evaluate progress made towards , accomplishing the goals and objectives during the preceding quarter. A summary report will be prepared each quarter following this quarterly review session. Copies , of the report will be provided to staff at a quarterly staff meeting, and to the Library Commission. An annual review of the Master Plan will be scheduled for the Library Commission meeting in June of each year. Following this, a summary annual review will be prepared for distribution to staff, local governments, and the general public. An annual review of the Master Plan will be scheduled for the Board of Supervisors meeting in ' P g July of each year. N w will be included in the Notable accomplishments occurring between the formal quarterly review County Librarian's monthly report to the Library Commission and in the staff newsletter. Page 255 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 APPENDICES TERMS AND DEFINITIONS BAY AREA AND STATE DATA SOURCE In the various Per Capita standards there is reference to average and median numbers of Bay Area libraries and other libraries statewide. The source of the data is the document published annually by the California State Library California Library Statistics. The information contained in that document is obtained from each library throughout the state and tabulated by the State Library. CIRCULATION Materials circulation statistics for fiscal year 1991-92 as counted by the automated circulation system are the base of the data. This includes all materials checked out through the automated circulation system, including books, paperbacks, cassette tapes, video tapes, periodicals, etc. FACILITY SQUARE FOOTAGE The actual current square footage of each facility was used to determine needs. For the Pleasant Hill library only the actual square footage currently used for public services was included. ( FTE FTE is the abbreviation for the term Full Time Equivalent. It refers to the standard 40 hours of employee work time that compromises a typical work week. Staffing is referred to in FTE equivalents, rather than actual number of employees, in order to insure that the same number of work hours for each classification is being included. Actual employees may or may not work ' a full 40 hour work week; 1 FTE could equate to 1 full time employee who works 40 hours a week or 2 part time employees who each work 20 hours a week. MATERIALS EXPENDITURE The materials expenditure for each library is the budgeted amount for fiscal year 1991-92 to purchase all types of library materials, not only books. It does not include any supplemental funding from grant sources or Friends of the Library groups. NUMBER OF VOLUMES The number of volumes includes only those volumes that are included in" the automated circulation system. As such, it does not include materials such as general adult, young adult, and children's paperbacks, government documents, back files of periodicals or pamphlet materials. The data was created by the automated circulation system in July 1991. Page 256 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' OPEN HOURS The scheduled hours open per week are the ones utilized for data purposes. Hours have not been reduced by unscheduled closures or holidays. Only hours paid for with county funding are included, not those paid for with city funding as at the San Ramon library. REFERENCE QUESTIONS The number of reference questions asked at each branch, as tallied in the quarterly reference counts and extrapolated for a yearly count, are the base of the data. REGISTERED PATRONS , The actual number of patrons registered at each branch, as counted by the automated circulation system as of July 1992, is the base of the data. The number will include patrons from other service areas than the one served by the branch and may not include all patrons from that service , area. However, only patrons who reside within the legal service area of the library are included, not from other jurisdictions, such as Richmond, Berkeley, Albany, Dublin, etc. SERVICE AREA POPULATION The 1990 Service Area Population for each library was calculated by using the 1990 census tract populations and aggregating them for the known use area for each library. For each library there ' is both incorporated area population and unincorporated area population. For a specific branch, the census population assigned to it may or may not include the entire incorporated population of the city in which that library resides, but the actual Service Area Population for the library will not be less than the 1990 census population for that area. For 5 year and 20 year population projections, the Association of Bay Area Governments 1992 Population Projections until 2010 were utilized to project the Service Area Populations. STAFF ' All public services staff are included for staff FTE with the exception of Library Student Assistants and Library Aides. The staff is at fiscal year 1991-92 levels. For the purposes of aggregating staff into Clerk and Professional, all Clerk staff and 50% of Library Assistant staff were assigned to Clerk; all Librarian, all professional staff(Branch Librarian, Librarian, etc.) and 50% of Library Assistant staff were assigned to Professional. Only staff paid for with county ' funding are included, not those paid for with city funding as at the San Ramon library. Page 257 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1 Lid racy Bid of W hts The American Library Association affirms that all libraries are forums for information and ideas, ' and that the following basic policies should guide their services. 1. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation. 2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval. 3. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment. 4. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas. 5. A person's tight to use a library should not be denied or abridged because of origin, age, background, or views. 6. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. Adopted June 18, 1948. Amended February 2, 1961, June 27, 1967, and January 23, 1980, by the ALA Council. Page 258 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 INTELLECTUAL FREEDOM STATEMENT An Interpretation of the Library Bill of Rights The heritage of free people is ours. In the Bill of Rights to the United States Constitution, the founders of our nation proclaimed certain fundamental freedoms to be essential to our form of government. Primary among these is the freedom of expression, specifically the right to publish diverse opinions and the right to unrestricted access to those opinions. As citizens committed to the full and free use of all communications media and as professional persons responsible for making the content of those media accessible to all without prejudice, we, the undersigned, wish to assert the public interest in the preservation of freedom of expression. Through continuing judicial interpretations of the First Amendment to the United States Constitution, freedom of expression has been guaranteed. Every American who aspires to the success of our experiment in democracy - who has faith in the political and social integrity of free people - must stand firm on those Constitutional guarantees of essential rights. Such Americans can be expected to fulfill the responsibilities implicit in those rights. tWe, therefore, affirm these propositions: 1. We will make available to everyone who needs or desires them the widest possible diversity of views and modes of expression, including those which are strange, unorthodox or unpopular. Creative thought is, by its nature, new. New ideas are always different and, to some people, distressing and even threatening. The creator of every new idea is likely to be regarded as unconventional - occasionally heretical - until that idea is first examined, then refined, then tested in its political, social or moral applications. The characteristic ability of our governmental system to adapt to necessary change is vastly strengthened by the option of the people to choose freely from among conflicting opinions. To stifle nonconformist ideas at their inception would be to end the democratic process. Only through continuous weighing and selection from iamong opposing views can free individuals obtain the strength needed for intelligent, constructive decisions and actions. In short, we need to understand not only what we believe, but why we believe as we do. 2. We need not endorse eve idea contained in the materials we produce and make available. every Page 259 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 , We serve the educational process by disseminating the knowledge and wisdom ' required for the growth of the mind and the expansion of learning. For us to employ our own political, moral, or esthetic views as standards for determining what materials are published or circulated conflicts with the public interest. We cannot ' foster true education by imposing on others the structure and content of our own opinions. We must preserve and enhance the people's right to a broader range of ideas than those held by any librarian or publisher or church or government. We hold that it is wrong to limit any person to those ideas and that information another believes to be true, good, and proper. 3. We regard as irrelevant to the acceptance and distribution of any creative work the personal history or political affiliations of the author or others responsible for it or its publication. A work of art must be judged solely on its own merits. Creativity cannot flourish if its appraisal and acceptance by the community is influenced by the political views or private lives of the artists or the creators. A society that allows blacklists to be compiled and used to silence writers and artists cannot exist as a free society. 4. With every available legal means, we will challenge laws or governmental action restricting or prohibiting the publication of certain materials or limiting free access to such materials. Our society has no place for legislative efforts to coerce the taste of its members, to restrict adults to reading matter deemed suitable only for children, or to inhibit the efforts of creative persons in their attempts to achieve artistic perfection. When we prevent serious artists from dealing with truth as they see it, we stifle creative ' endeavor at its source. Those who direct and control the intellectual development of our children - parents, teachers, religious leaders, scientists, philosophers, statesmen - must assume the responsibility for preparing young people to cope with life as it is and to face the diversity of experience to which they will be exposed as they mature. This is an affirmative responsibility that cannot be discharged easily, certainly not with the added burden of curtailing one's access to art, literature, and opinion. Tastes differ. Taste, like morality, cannot be controlled by government, for governmental action, devised to suit the demands of one group, thereby limits the freedom of all others. t 5. We oppose labeling any work of literature or art, or any persons responsible for its creation, as subversive, dangerous, or otherwise undesirable. Labeling attempts to predispose users of the various media of communication, and to ultimately close off a path to knowledge. Labeling rests on the assumption that persons exist who have a special wisdom, and who, therefore, can be permitted to Page 260 t CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 determine what will have good and bad effects on other people. But freedom of expression rests on the premise of ideas vying in the open marketplace for acceptance, change, or rejection by individuals. Free people choose this path. 6. We, as guardians of intellectual freedom, oppose and will resist every encroachment upon that freedom by individuals or groups, private or official. It in inevitable in the give-and-take of the democratic process that the political, moral and esthetic preferences of a person or group will conflict occasionally with those of others. A fundamental premise of our free society is that each citizen is privileged to decide those opinions to which he or she will adhere or which he or she will recommend to the members of a privately organized group or association. But no private group may usurp the law and impose its own political or moral concepts upon the general public. Freedom cannot be accorded only to selected groups for it is then transmuted into privilege and unwarranted license. 7. Both as citizens and professionals, we will strive by all legitimate means open to us to be relieved of the threat of personal, economic, and legal reprisals resulting from our support and defense of the principles of intellectual freedom. Those who refuse to compromise their ideals in support of intellectual freedom have often suffered dismissals from employment,forced resignations,boycotts of products and establishments, and other invidious forms of punishment. We perceive the admirable, often lonely, refusal to succumb to threats of punitive action as the highest form of true professionalism: dedication to the cause of intellectual freedom and the preservation of vital human and civil liberties. In our various capacities, we will actively resist incursions against the full exercise of our professional responsibility for creating and maintaining an intellectual environment which fosters unrestrained creative endeavor- and true freedom of choice and access for all members of the community. We state these propositions with conviction, not as easy generalizations. We advance a noble claim for the value of ideas, freely expressed, as embodied in books and other kinds of communications. We do this in our belief that a free intellectual climate fosters creative endeavors capable of enormous variety, beauty, and usefulness, and thus worthy of support and preservation. We recognize that applications of these propositions may encourage the dissemination of ideas and forms of expression that will be frightening or abhorrent to some. We believe that what people read, view, and hear is a critically important issue. We recognize, too, that ideas can be dangerous. It may be, however, that they are effectually dangerous Page 261 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 only when opposing ideas are suppressed. Freedom, in its many facets, is a precarious course. We espouse it heartily. Adopted by the ALA Council, 1 June 25, 1971 Endorsed by the FREEDOM TO READ FOUNDATION, Board of Trustees • June 18, 1971 i 1 I 1 1 1 1 1 1 Page 262 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 DATA INSTRUMENTS User Survey Summary of Results Newspaper Survey Summary of Results Focus Group Questions Summary of Results Key Informant Interview Questions Summary of Results SRI Data 1 Service Area Map and Census Tract Data 1990 Population and 20 year Population Projections Chart User Survey P Zi Code Data i 1 t 1 t 1 Page 263 CONTRA COSTA COUNTY LIBRARY USER SURVEY NOVEMBER 1991 The Contra Costa County Library would like your comments to help us plan for the future. 1. How often do you visit the library? ❑This is my first visit ❑Once a month ❑Once a week ❑Less than once a month ❑Twice a month ❑Less than once a year 2. What did you do on your visit to the library today? (Check all that apply) ❑Returned library materials ❑Read magazines or newspapers ❑Got a library card ❑Used a book or magazine to find information by myself ❑Used a reference book to find information by myself ❑Checked out materials for self ❑Obtained help from librarian to find information ❑Checked out materials for a ❑Looked for materials for a class assignment child or others ❑Used the copy machine ❑Browsed for general library ❑Used the meeting room for a non-library program materials ❑Attended a library program ❑Looked for specific library ❑Brought a child to a library program materials without using the catalog ❑Used the computer catalog to locate specific library materials ❑Other ' 3. What is your single most important reason for using the library? ❑Leisure reading ❑Job related information ❑Personal information ❑Children's materials/programs ❑School related information ❑Other 4. I would use the library more often if the library had: (Check all that apply) ❑Larger selection of books ❑Better hours ❑Larger selection of magazines ❑Personal computers for public use ❑More best sellers ❑More programs for: ❑More research materials ❑adults ❑More business resources ❑teenagers ❑More books on tape ❑school age children ❑More videos ❑pre-school age children ❑Non-English language materials ❑infants and toddlers ❑Other 5. When I left the library today I felt ❑Satisfied ❑Dissatisfied Please tell us why 6. The single most important thing the library should improve is: 7. Additional comments: Your zip code Library branch Day Time PLEASE RETURN THE SURVEY TO THE MARKED BOXES Thank you for taking the time to complete this survey. ' Your comments will be valuable in our planning for the future. CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1991 IN LIBRARY SURVEY DATA SUMMARY COUNTYWIDE SUMMARY SURVEYS COMPLETED: 10,247 QUESTION 1: How often do you visit the library? The majority of respondents visit the branch between weekly (34%) and twice a month (31%). This 65% added to the 15% who visit monthly give an 8 out of 10 patron monthly return ratio. QUESTION 2: What did you do on your visit to the library today? The two most frequently performed activities,checking out materials for self(44%) and returning library books(43%) are both staff interactive activities. The next two most common activities, using the catalog to look for specific materials (25%) and browsing for materials (23%) are not staff interactive activities. For other staff interactive activities, 23% checked out materials for others, 12% reported that they asked a librarian for help in finding information, 5% got a library card and 4% i brought a child to a library program. For other non-staff interactive activities, 18% read magazines or newspapers, 14% looked for specific materials without using the catalog, 13% looked for a reference book alone, 12% looked for materials for a class assignment and 10% used a book or magazine alone. After this type of usage, the other types ranged from 1% for attending a library program or using the meeting room for a non-library program to 9% for use of the copy machine. QUESTION 3: What is your single most important reason for using the library? The major use of the library is for leisure reading (48%), followed by personal information (29%),school related information (27%),children's materials/programs (19%) and job related information (10%). QUESTION 4: I would use the library more if the library had: The majority of respondents indicated a need for more library materials, including larger selection of books (31%),more research materials(16%), more videos(14%), more best sellers(14%),and more magazines(10%). Better hours were indicated by 35%of the respondents. Of interest to respondents was programming for school age children (8%) and teenagers(7%).Personal computers for public use(12%) was the only other category with a significant indication. QUESTION 5: When I left the library I felt SATISFIED/DISSATISFIED: 91% of the respondents indicated that they felt satisfied when leaving the library, with only 9% indicating dissatisfied. Page 265 In-Library Survey 12/91 , System Totals Total Responses: 10,247 Question 1 -How often do you visit the library? 507 5% This is my 1st visit 1,541 15% Once a month ' 3,484 34% Once a week 1,178 11% Less than once a month 3,I93 31% Twice a month 257 3% Less than once a year Question 2-What did you do on your visit to the library today? 4,363 43% Returned library materials 1,839 18% Read magazines or newspapers 559 5% Got a library card 1,061 10% Used a book or magazine to find information by myself 4,507 44% Checked out materials for self 1,301 13% Used a reference book to find information by myself 2,372 23% Checked out materials for a child or others 1,216 12% Obtained help from librarian to find information 2,319 23% Browsed for general library materials 1,245 12% Looked for materials for a class assignment 1,406 14% Looked for specific materials w/o using catalog 944 9% Used the copy machine 2,554 25% Used computer catalog to locate specific materials 87 1% Used the meeting room for a non-library program 430 4% Brought a child to a library program 129 1% Attended a library program Question 3 -What is your single most important reason for using the library? 4,937 48% Leisure reading 1,030 10% Job related information 3,020 29% Personal Information 1,941 19% Children's materials/programs 2,781 27% School related information Question 4-I would use the library more if the library had: 3,145 31% Larger selection of books 3,612 35% Better hours 1,056 10% Larger selection of magazines 1,220 12% Personal computers for public 1,417 14% More best sellers More programs for: 1,642 16% More research materials 557 5% Adults 745 7% More business resources 700 7% Teenagers 864 8% More books on tape 788 8% School age children 1,401 14% More videos 366 4% Pre-school age children 318 3% Non-Englislm language materials 173 2% Infants&toddlers Question 5-When I left the library today I felt 9,314 91% Satisfied 760 7% Dissatisfied i fibrary Hel our p Y help y Your comments will enable us to serve more of your needs. ` The libraries of the Contra Costa County _(m)Used the copy machine Y-ibrary System would like your Comments _(n) Used the meeting room for a non-library to help us plan for the future.Please take program a few moments to fill in this form and —(o)Attended a library program return it to us.('see below) _(p)Brought a child to a library program r" Please check all libraries you have visited In the past _(q)Other twelve months: Antioch _Bookmobile —Brentwood =Concord =Crockett 4.When 1 left the library 1 felt: —Danville E1 Cerrito EI Sobrante Satisfied —Dissatisfied Please tell us why. _Kensington _Lafayette —Martinez —Moraga _Oakley _Orinda = Pinole =Pittsburg —Pleasant Hill(cerural) 5.1 would use the library more often If the Itbrary Rodeo San Pablo —San Ramon had: (Check a!1 that apply) Walnut Creek _Ygnacio Valley _(a)Larger selection of books.What kind? ^ ft00IN R00 1.The Library I use most often is —(b)larger selection of magazines (c)More best sellers 2.The last time I used the library was: — —(a)Yesterday —(d)More research materials —(e)More business resources —(b)Put 7 days —(q More books on tape ..... —(c)Past 30 days —(g)More videos —(d)Past 60 to 90 days —(h)Non-English language materials —(e)Past 6 months —(i)More convenient hours.If so,when: —(f) Past 12 months —(g)Past 12 to 24 months (j) Personal computers for public use —(h)More than 24 months or never used the library _;yore programs for: If so,please tell us why: —(k)adults ..` —(1) teenagers Q (m)school 3.On my last visit to the library 1:(check all that apply) — pre-school age children age children )pre-school (a)Returned library materials — (o —(b)Got a library card —(o) infants and toddlers —(c)Checked out materials for self —<P)Other —(d)Checked out materials for a child or others S.What might the library change or Improve that l —(e)Browsed for general library materials would help you use or increase your interest —(f) looked for specific library materials without in using Its facititlest using catalog _(g)Used the computer catalog to locate specific 7.Additional comments: library materials —(h)Read magazines or newspapers S.My zip code Is —(t) Used a book or magazine to find information by myself 9.Please tell to about yourself: _(j) Used a reference book to find information _Male Age: —(d)3$-44 by myself —Female _(a)Under 18 —(e)45-54 _(k)Obtained help from librarian to find information _(b)18-24 —(055-65 _(1) Looked for materials for a class assignment —(c)25-34 —()65 Plus S 1 * Thank you for taking the time to complete these questions! PLEASE RETURN THIS SURVEY TO YOUR LOCAL BRANCH s LIBRARY,OR MAIL.TO: Contra Costa County Library Survey J+ 1750 Oak Park Boulevard Pleasant HILI,CA 94523 or,FAX YOUR RESPONSE TO 8464Wel —— You may also telephone in your responses. Call 14800.400-4448 from Jan.6 to 11 during the following hours: M-F 8 am-5 pm,Wed.8 am-9 pm,Sat.9 am-1 pm • CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 1991 Contra Costa Times Survey Data Summary 1 Note:While the response on this survey was very good,the majority of respondents to the survey use Central County libraries.Central,Concord and Walnut Creek branches accounted for over half(58%)of the libraries listed in"check all libraries you have visited in the past twelve months". While these branches also have high circulation, other branches with high circulation were not heavily represented here.(Perhaps Contra Costa Times readership is strongest in Central County.)It seems appropriate to view this data as possibly representative of Central County patrons.See also the zip code, sex and age breakdowns in Questions 8 and 9 for more information about survey respondents. Surveys Completed: 695 Pre-question: List all libraries visited in the past 12 months 8% Antioch 6% EI Sobrante 4% Pittsburg 3% Bookmobile 2% Kensington 1% Rodeo 3% Brentwood 13% Lafayette 2% San Pablo 61% Centra 17% Martinez 10% San Ramon 25% Concord 8% Moraga 38% Walnut Creek 1% Crockett 2% Oakley 17% Ygnacio Valley ' 13% Danville 5% Orinda 5% EI Cerrito 8% Pinole Question 1: the library I use most often is: Of the 695 responses,630 were libraries from the Contra Costa County Library System.The only library not in the Contra Costa County Library System that received a significant response was Richmond Public, which had 11. All branches and bookmobile received some responses. Low response rates (1-20) were received for: Bookmobile, Brentwood, Crockett, EI Cerrito, EI Sobrante, Kensington, Martinez, Orinda, Pittsburg, Rodeo and San Pablo. A medium response rate (21-50) was received for: Antioch, Danville, Lafayette, Moraga, Pinole, San Ramon and Ygnacio Valley. The highest response rate was: Central (173 responses), Concord (65) and Walnut Creek (64). Question 2: The last time I used the library was: 14% yesterday 4% past 6 months 39% past 7 days 2% past 12 months 23% past 30 days 0% past 12 to 24 months 9% past 60 to 90 days 0% more than 24 months or never This data indicates that respondents were generally regular library users (76% had used the library within the last 30 days). None replied that the last time they used a library was 24 months or longer. Question 3: On my last visit to the library I: Three related activities were most frequently cited: returned a library book (62%), checked out materials for self (58%), and checked out materials for a child or others (25%). While in the library, 37% noted they used the Page 268 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 computer to find specific library material, while 18% reported they did not use the computer when looking for specific materials. 31% of the responses indicated that they had browsed for general library materials when last in a library. And more people found information by themselves (11% used magazines/books and 17% used reference books) than through the help of a librarian (16%). Question 4: When I left the library I felt: Most people felt satisfied(66%). 19%were dissatisfied.And 5%either didn't say,or said they were both.298(43%) , told us why. 18 said they were both satisfied and dissatisfied: nine of these commented on the materials and the collection. 140 indicated why they were dissatisfied: 36 said their needs weren't met, 64 complained about the materials/collections, 18 complaints were facility related relative to disliking the noise level and 36 comments related to not enough staff or were negative of staff.Five were unhappy with the hours. 136 commented on why they were satisfied: 81 said their needs were met, 35 praised the staff and 14 had good words about the library generally. r Question 5: I would use the library more often if the library had: The single most cited reason for using the library more often was larger selection of books(37%).Those who wrote r in a response to"what kind" included 230 suggestions,ranging from "adult fiction"to"young children's books"--and about everything in between.Some themes emerged in these suggestions:most of the materials cited were adult(72% of the suggestions).General interest,such as best sellers,fiction and non-fiction,as well as specialized interests,such as business or westerns, were cited. The next most frequently cited interest was reference, followed by children's materials, materials for teens and, lastly, videos. Most of the other reasons cited for increasing use of the library had to do with materials: 18% said more research materials, 17% wanted more best sellers, 10% listed books on tape and 9% cited larger selection of magazines. Except for more convenient hours (18%), non-materials related responses were low: all programs (adults/teens/children)combined received 12%. As noted, 18%cited hours as a reason for not using the library more often. 316 comments were made suggesting specific more convenient hours.There is no hour during the day or night that someone didn't want the library to be open.Those who cited a specific focus(as opposed to a weekly schedule representing more, longer or different hours) broke down in this way: 72 focused on Sunday, 29 cited general weekend hours,and 48 cited longer or all-day Saturday hours,58 requested morning hours.And the most frequently cited single focus was a request for evening hours (97). 21 people commented that our hours needed to be more consistent or regular. Question 6: What might the library change or improve that would help you use or increase your interest in using its facilities? 351 comments were made. They ranged from "have a fragrance-free section" to "improve the smell". Some comments did not fall into any particular category. Others were single comments with more than one category (like "author lecture, current research materials.") Most comments contained these elements: Facilities: most frequent comment was that the furniture, building or grounds were dirty, ugly or uncomfortable. The size (too small) of the facility was the next most common complaint, followed closely by noise (too much). Page 269 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Hours: of the 95 comments about hours, over half (57) generally wanted MORE. In this question, responses were evenly split between those requesting morning and evening hours(7 to 7).Sunday was suggested 11 times. Staff: more negative comments than positive (17 to 4). Most of the negative comments had to do with a perceived lack of staff friendliness. And 9 commented that library needed more staff. Materials: the most frequent comment about materials was that we needed more. More reference was the second most often cited material.People also responded that we needed more current or up-to-date materials. Less frequently cited suggestions were: more tapes, videos or cds, and children's, teen and adult materials. Question 7: Additional comments: 188 respondents had additional comments. They ranged from the extremely specific (i.e. have "lawyer in the library" program) to the general (i.e. "I love my library"). While 73 of the 188 responses seemed neutral in nature, 66 were positive and 49 were negative. Comments about hours (4--all negative), the collection (4 positive,5 negative)and the facility(3 positive and 10 negative)combined represented fewer responses than the "staff" category: 22 comments about staff were positive,8 were negative.The remaining positive and negative 1 comments covered a wide range: from "I would be pleased to help you,if needed(signed and telephone number included) to "don't put this notice in the sport section again, I was lucky to notice it". In addition to responses printed on the survey form, 23 people sent in letters and notes detailing their feelings, in ' general and in specific. Most of the comments echo what was noted in the survey form: hours are inadequate/"horrible", staff too few and some unapproachable, buildings a disgrace, etc. A few were very complimentary,such as "I compliment you on the great job you are doing". And an interesting note concluded: "the ' state, along with regional and local government, and a majority of citizens, had decided 20-30 years ago that libraries--as a part of education in general--are simply not important enough to fund properly. Library staffs are uniformly pleasant and helpful--they just don't have the resources." Question 8: My zip code is: ' As one might predict, most of the respondents live in Central County. Of the 695 responses, 142 came from Concord residents (20%) and 145 from Walnut Creek (21%). These two cities alone accounted for 41% of the survey responses. Cities with a low response rate (1 - 20) were: Alamo, Bethel Island, Brentwood, Byron, Clayton, Crockett, Diablo, Hercules, Moraga, Oakley, Orinda, Pinole,Pittsburg, Rodeo, and San Pablo. Cities with a medium response rate (21 - 50) were: Antioch,Danville,Pleasant Hill,Lafayette, Martinez,San Ramon, and El Sobrante.4 respondents did not include their zip code and 20 responses came from zip codes not covered by the Contra Costa County Library System service area (10 from the city of Richmond). Page 270 1 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Question 9: Please tell us about yourself: Sex: 21% of the respondents are male. 61% are female. 18% did not respond. Age: 7% under 18 19% 45-54 1% 18-24 16% 55-65 9% 25-34 18% 65+ 21% 35-44 9% did not respond. , Most respondents were female and 35+. Page 271 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' FOCUS GROUP QUESTIONS 1. How do you and people you know use the library? What services do you use and find valuable? 2. If you and people you know do not use the public library, why not? What prevents you or people you know from using the library? 3. What could the library offer that would make you use the library more? What services would you like to see changed or added? 4. What is the best way for the public library to get information to you regarding its current services,new services, changes in hours, etc.? i 1 1 r 1 1 Page 272 i 1 1 b 1 t _� CM C U o U C � C > C ° 1' aCi U e cc ca 'A $ 12 b b 1 . \0O O 00 0 C m A AA ti tiff ti A ti 1 00 1en u N a CN Q .r o Q Q' Cd W •� C = ° N � d N V c3 C �ti C C y 0 0 y C C C C C iCn Q r�4 Q Q Qi i= I. Ci 11r) Q U Q �-CSi r� �•�y Q z a � Q cl 1 � o Q 0 0° o z NQ u OU y c 3 0 s 00 y R. 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L. T O O w F C oLn ccz On .fl 00 2 0 N 7 '�O � .0 c�C , O `n 0 0 � V O T O vvi T b UV v 0 7 7 OU 0 NC-4 Cz O > O .. aO mac ? O O O O 4 ►�+ � � C/] > o Q � A• O o ¢ o .= •E o � i .0 N U y (� U U U C y N E T con b on ° o cEs ^°'. cEs N cEa u E o o ' o O ot� L a cz G4 a c ca ooco .c Uta a ". E � � o " o ° , Lu0R; � [r. � > � > g > r� cn vn r� cnCatncnr, v� rx O O a' a x cn co) 1 i J C as U •> •> iJ" 17 � O � O E c c U •., U •r. U A A U U w Q W Q r D\ N N e"0 O c� N c� v v v O O O O O v c o 000ZzzzZ o 00 O� Q� CNt7 O, Z N Q a� a o a F o Q ❑ o � o s o s >4 U G. UvLiO �LnU q F Z O a� U Q E � o a U � O Cn C O U 8 U U y s N p c re U Lan c N w E o E cs s o E o c U cci u > ' o c.2 C E oc y L o C 0 3 �- rA ;� CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Summary of Focus Groups February 1, 1992 Prepared by: Anne Cain Nancy Ledeboer Lyn Palme Maeve Pessis Ann Shelton During the months of November, December and January, 61 focus groups were held throughout Contra Costa County. These focus groups,held as part of the library's development of a long-range plan,provided an opportunity for individuals and representatives of community groups to express their opinions and offer suggestions about improving library services. Focus groups were held in almost all communities throughout the county. In addition, several county-wide focus groups were held which brought together people sharing common interests, including representatives from social service agencies,colleges and special libraries,ethnic groups,the media,professionals working in the areas of career planning and employment, education,county government, historical societies, literacy, youth,and the disabled. In order to obtain the views of a broad spectrum of the population,focus groups were held with children,young adults, adults and seniors. Within specific communities, Commissioners and Branch Librarians worked together to identify both users and non-users to invite to focus groups. Many branches conducted focus groups which brought together representatives from the various organizations located in their communities.Other branches chose to hold focus groups with a more specialized audience. Examples of these include an ESL class in Brentwood, seniors in Concord, homeowner's associations in El Sobrante and San Pablo, school-related groups in Lafayette and Martinez, businesses in Orinda and elementary,junior high and high school students in San Ramon and Ygnacio Valley. ' A standard set of questions was asked at most focus groups so that the information and ideas obtained could be analyzed. Four specific questions were developed to solicit opinions about what current library services users find valuable, what barriers exist which prevent or make it difficult for people to use our libraries, what preferences the public has for changes and improvements in library services and what are the best ways for the library to keep users and non-users informed about the library and its programs and services. The ideas and suggestions offered in response to these questions are summarized below. 1. How do you and people you know use the library? What services do you use and find valuable? There were no big surprises in the responses from focus group participants about how they currently use the library. In fact,there was a remarkable consistency in the responses from most groups,regardless of age or special interests. It is clear that the library is perceived to be a place with a wide array of uses which were reported with considerable detail at these meetings. In spite of this elaboration,however, it is possible to group reported library use into three basic categories: 1 ) use of services, 2) use of materials, and 3) use of facilities. USE OF SERVICES Seeking information of all kinds is the most frequently mentioned use of the library. Topics of information most often mentioned were consumer, business, career, college, local history, legal, statistical, medical and car repair. Page 278 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 Some of the specific services mentioned repeatedly are help with school assignments for all grade levels,elementary , through college,attendance at programs,especially those for children, use of interlibrary and inter-branch loan and renewal or return,postings of community information,lobby booksales by the Friends of the Library,library displays, and delivery of books to shut-ins. Participants report use of library services both in person and by telephone. USE OF MATERIALS By far, the items most often mentioned by focus group participants are audiovisual materials, especially books on ' cassette and videos. Materials for school assignments were referred to repeatedly. Many participants also reported use of magazines and newspapers both current and historical. Books for leisure reading, fiction and nonfiction,but especially new books, were of interest to most participants. Telephone books from out of town are popular. Participants report checking out library materials on a variety of subjects, the most frequently cited being business, travel,health,genealogy,how-to,hobbies,crafts,cooking,gardening,language and literacy.Large type books were found valuable by a number of groups, and several mentioned getting tax forms at the library. USE OF FACILITIES Many participants think of the library as a destination in itself, a place to sit and think, read, study and write. Use of the copy machines, meeting rooms, restrooms, computers and typewriters were often reported. A number of participants were aware of libraries as places where many children gather.This could be expressed as children's use of library materials and services for school assignments,leisure reading or special programs,or as noticing the library being used as a "child care facility" after school. Library facilities are found useful for literacy tutoring. A few participants mentioned the library as a shelter for the homeless. 2. If you and people you know do not use the public library, why not? What can you suggest to make ' the library more useful to you? The responses to this question occurred around themes of access, facilities, lack of materials, programs and staff. , ACCESS The initial desire to use the library is usually thwarted by the limited hours of service. The strongest recorded concern by focus groups was the lack of open hours. Participants would use the library more if access were increased with open hours in the mornings,evenings,Saturday mornings,and Sundays. The focus groups expressed confusion about the library system's current hours. While the variation of nights by location may make sense on paper,input from groups revealed that users generally visit locally rather than look system wide. Equally confusing were the telephone listings. People were unaware of the government agency running the library, the name for the library, or what section to use to find our listing. The second greatest impediment to library access was lack of awareness. Many focus groups confessed ignorance to services,materials or programs. This problem was coupled with complaints that libraries need to advertise,market and become more visible in their given community. Inaccessibility to libraries and materials was also determined by environmental factors. The lack of transportation to the library was cited by all age levels as a prohibiting element. More convenient features for the handicapped are needed. Repeated problems of parking and lack of spaces were real barriers for many. Also poor lighting,concern for physical safety, and lack of signs deter use. The noise level of teens and after school children counter-check frequent library visits. Page 279 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 FACILITIES Unattractive, old, worn, or poorly maintained buildings retarded library use. During library visits, users could not find seating; wanted more privacy; lacked meeting rooms; could have used a typewriter; needed more work space; and could not find a clean or useable water fountain. In general, focus groups view the library as a noisy, overcrowded place in need of a facelift. LACK OF MATERIAL The third most frequent theme in focus groups was the lack of materials.The want for school materials was evident ' with young focus groups.There was an intense demand for videos and books on tape. There were frequent requests for popular materials (best sellers), business information, technical books, and undated materials on home, family, crafts,and related nonfiction categories.By in large,the groups wanted newer material on the library shelves sooner. LACK OF PROGRAMS Of programs, the single most desired program was an introduction of services or library orientation. Participants wanted help learning use of the CD-ROM catalog and how to fully exploit library resources. Many stated these programs would diminish personal barriers held due to bilingualism,illiteracy,age,or renewed needs.Several groups voiced hope that programs to shut-ins, to ethnic groups, bilingual communities, and a stronger volunteer program ' would also afford more library use. Several groups requested more recreational programs for teens, book clubs for all ages, better awards for young readers, and livelier displays. SERVICES In answering this question,participants named several features that would remove obstacles to library service.The most recurrent was to have public catalogs cite where books are located in the system. Secondly, users wanted dial ' up access to the catalog. There was demand for more online services, such as stock quotations, less expensive copiers, restoration of weekend library line, printouts of holdings, printouts of books checked out by patrons. Computers are desirable, along with fax machines, answering machine service, and more printed materials to help library users. A strong component to service was lack of staff. Many groups complained that staff members were too busy with others to help them or were not immediately available to assist their needs. Group members also had similar ' problems with telephone calls; branch lines were often busy. Library policies can hamper service. Young people mentioned loss of cards,fines,overdues,as reason for avoiding the library. Adults mentioned fear of staff, lack of diverse or bilingual staff, overdues, and fear of computers. 3. What could the library offer that would make you use the library more? What services would you like to see changed or added? INCREASE ACCESS TO THE LIBRARY The public would like branches to be open longer hours,at consistent regular hours of the day,seven days a week, with morning,evening,and expanded weekend hours. (Evening needing ) s and weekends appeal especially to working adults and students reference materials for schoolwork. Page 280 1 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 INCREASE CONTACT/OUTREACH TO THE COMMUNITY There seems to be a common perception among focus group participants that the library system could do more to educate the public in: 1) the many services the library provides, and 2) ways to access what is available there. SOLUTIONS PROPOSED by the focus groups: a. Increase coordination with local educators regarding school curricula and reference needs of children. b. Offer more in-house programs: special interest programs for ethnic groups, seniors, children, library orientation sessions; discussion groups, book reviews, famous author lectures;job search information. C. Reach out to the community: send mobile vans with books and information to convalescent homes and shut-ins;encourage school classes to visit; reach out to bilingual families and non-users(ESL, new readers,etc.). Tie publicity in with national/local events,such as Earth Day,ethnic holidays, Women's Week, Fire Fighters Week, etc. d. Use networking: maintain regular contact with clubs, agencies, local organizations, schools -- library might develop speaker program in order to provide someone knowledgeable,articulate and entertaining to promote library interest to the above groups. ' EXPAND COLLECTIONS Offer a greater variety and quantity of up-to-date non fiction,best sellers,videos,books on tape, large print books, , magazines, county newspapers, and more up-to-date reference books and books to support school curricula,ethnic and multicultural materials, and business,job hunting/career, college search materials. MAKE ATMOSPHERE MORE APPEALING , a. A number of groups requested that library personnel be friendlier, less intimidating, more welcoming -- ones who "relate well to teenagers should be on desk after school" and new adult readers wanted "someone friendly I can talk to". b. Libraries should be quiet or provide a quiet area, away from children's section. C. Libraries should be clean, with clean inviting interiors and cleaner bathrooms. d. More comfortable chairs, more tables, brighter interiors. IMPROVE FACILITIES (this varies from branch to branch) a. Add a meeting room for community use, studying and library programs. b. Enlarge library to hold larger collections of books and materials. C. Provide better parking, access and egress at certain branches. Page 281 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' d. Front doors need to be easier to open. MISCELLANEOUS a. Computer catalog (CD-ROM) needs to be more user friendly-it is difficult for the visually impaired and for children to use (schools use card catalogs). CD-ROM index should indicate at which branches book is to be found. b. Computers and software should be available to the public at libraries. C. Better, cheaper Xerox copies are needed, with enough machines available to avoid a long wait. d. A Business/Legal/Tax materials section in library and a similar one for Career Information (job ' training, college catalogs,job hunting). 4. What is the best way for the public library to get information to you regarding its current services, ' new services, changes in hours, etc.? The message is clear that the library needs to increase PR efforts. People are unaware of current services and will need to be informed of any new services. Suggestions for reaching the public include producing our own PR materials, attracting media attention, increasing library visibility in each community and networking. LIBRARY PUBLIC RELATIONS MATERIALS Flyers,book marks,brochures,etc.,could inform people about hours and services.Distribute materials at the library, in local papers, to new residents through Welcome Wagon/California Greeters, mailed in cable bills, etc. Give PR ' materials to all people attending class visits or library orientation sessions. Produce library videos promoting services to reach people who may not use the library. LOCAL MEDIA Get the word out through local media. Utilize newspapers for event calendars, letters to the editor, book review columns, other special columns, feature articles and paid advertising. Members of the press suggest we increase awareness of press deadlines and encourage stories of system-wide appeal. Submit library news to local newsletters such as those put out by cities, Chambers of Commerce, clubs, corporations, schools, county departments,Friends of the Library groups,churches,park&recreation departments,adult education,etc.Radio and TV could run PSAs. Local TV shows such as Jerry Graham's Back Roads might be interested in highlighting some of our branches. Submit library calendar of events and hours to cable stations that run announcements. Advertise in phone books,on bulletin boards, on BART's electronic bulletin board, on buses, etc. INCREASE LIBRARY VISIBILITY Many locations need larger,more visible signs on site as well as at major intersections.Sandwich boards or marquee signs could announce events and services. Post hours in churches, laundromats, grocery stores, etc. Develop a LIBRARY AWARENESS CAMPAIGN. Get local stores to put library hours on grocery bags. Ask stores to distribute library coupons. Produce bumper stickers. Make it fun, flashy and creative. Page 282 1 t CONTRA COSTA COUNTY LII3RARY MASTER PLAN 1993-1998 NETWORKING Networking with schools,companies,real estate agents,other librarians,and special community groups will also get the word out. Increasing contacts will generate more word of mouth publicity for the library. Send out speakers to promote library services and hours.Utilize electronic mail and electronic bulletin boards.Produce a library newsletter that community groups could use to transfer information into their own newsletters. 1 i 1 1 Page 283 KEY INFORMANT INTERVIEW QUESTIONS IMAGE OF THE LIBRARY: ' 1. In general, what do you think the image of the library is in your constituency? Is it positive or negative? 2. What do you think contributes to this image? PERSONAL FAMILIARITY WITH LIBRARY: 1. How frequently within the past year have you visited or phoned a branch of the county library? 2. What county library services have you used within the past year and how often? (e.g.check out books,read newspaper,use computer,view displays,ask reference question,attend program,etc.) 3. If you haven't used the county library, or have used it infrequently, what other sources are meeting your information needs? (e.g., other library system, information sources at work, ' bookstore, buy own papers/magazines, television, etc.) LIBRARY PURPOSE AND MISSION: 1. What do you think the purpose of the library should be in your community? 2. What is the purpose of the library in relation to the group you represent? 3. Is the library fulfilling its purpose as you have identified it? Please identify any problems or shortcomings you see. LIBRARY SERVICES AND RELATIONSHIP OF GROUP TO LIBRARY: 1. What specific library services are being used by people in the community you know well? How often? For what reasons? With what success? 2. What are the obstacles that keep your group or people you know in the community from using library services? How might these obstacles be eliminated or reduced? ' 3. What other library services could be offered to better meet the needs of your group and the community at large? Do you think your group and the general community would support these new services and how? FINANCIAL AND OTHER SUPPORT FOR THE LIBRARY: 1. The county library receives most of its budget from property tax revenues and also receives some revenue from grant programs and miscellaneous sources. In terms of per capita funding, the county library has one of the smallest budgets in the Bay Area. How do you think the county library should be funded? Do you think funding for the library needs ito be increased,decreased or left unchanged? 2. If you think funding should be increased, from where do you think such funds should come? 3. Does the group you represent support the library in any way (financial donations,donations of goods or services,volunteers)? Do you think your group should give some support and might it be willing to do so? SCHOOLS AND THE LIBRARY (asked of school administrators): 1. What relationship should there be between the schools and the library? 2. How can the library support the schools? 3. How can the schools support the library? Is there anything else you would like to comment on in regard to your group and the local library? Thank you for your time and thoughts! ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 ' Summary of Key Informant Interviews February 4, 1992 Prepared by: Roxanne Hughes Gerald Schlintz Jerry Prideaux Rosemarie Roen 1 Overall Image of the Library Although the image of the library was felt to be generally positive in almost all interviews, most of the key informants attached negative qualifiers to their statements. The negative aspects generally referred to inadequate buildings, poor maintenance of the building, lack of handicap access, and concern over lack of hours the libraries were open. Other concerns were the limited collections, lack of materials in various formats and limited new technology. With few exceptions, staff were found to be professional and helpful, contributing to an overall 1 positive image. There were a few comments regarding staff interaction with teenagers and the fact that it could be improved through additional training. Services such as telephone reference and programs for children were held in high regard and it was felt they should be expanded. Library Purpose and Mission The interviews reflected a variety of points of view as to what the library system should consider its purpose and mission. Many interviewees felt that the library should continue providing traditional services such as providing books for reference and leisure reading, offering reference assistance, supplementing school programs with materials, and fostering a love of books in children through storyhours and reading programs. Many interviewees, however, felt that the library needed to reach beyond traditional services and be a center for community information and activity. The existence of community rooms was emphasized by several and the lack of facilities were mentioned where they do not exist. Several of the interviews also stressed that the library needed to promote cultural awareness through its material selection and displays, provide alternative information sources such as videos, and provide more materials for ethnic groups. Page 285 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 In addition, several mentioned that the library should be offering more programs for teenagers, , adults and seniors. Financial Support The majority of interviewees stated a need for increased funding. Several felt that our libraries should at least meet minimum standards. Most of the participants in this exercise realized that there will have to be increased funding to provide quality service. Ideas to increase financial support included: ' - increased property taxes or a parcel tax (This definitely had a split vote. Some felt it would be warranted, others.were firmly opposed to any increase in taxes.) - joint City/County ventures - charging for additional services such as online database searching, or even charging for a library card. (Again, this type of charge was opposed by many.) - support from Friends of the Libraries and increased usage of volunteers. - obtaining donations from local companies - one idea for business books was to form a "Business Friends of the Library." - increase grant funded projects, make use of state/federal redevelopment agencies monies , to build/rehabilitate structures - institute a library assessment tax to guarantee a certain level of service for every person r There were those who felt the library system was adequately funded and that the funds should be better allocated. Relationship with Schools Most educators view the library as very important to the schools. They would like to see more interaction between the two institutions. Increased visits by Contra Costa County librarians to the schools would be beneficial as well as increased class visits to the libraries. In addition, schools could help publicize services. In general the educators feel their students are well served, but some feel that teenagers are made to feel unwanted in the library. Page 286 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 It was felt by many that the schools and libraries need to work closely in collection development to avoid duplication of resources in some areas and a void in others. For instance, use of periodicals at the public library is very important for high school students as school libraries have limited titles. Some of the smaller branches were not felt to have adequate collections to aid students, are located poorly in regards to public transportation, and are not open enough hours at night and on weekends. Overall Impression Certain themes seemed to surface in the interviews: - the library is viewed positively despite its shortcomings ' - the library needs to do a better job of publicizing and marketing itself - especially to ethnic groups, seniors and blue collar workers - patrons would like the library to be open more hours and to have the hours constant to limit confusion - barriers exist due to perception, location of the libraries and limited hours for working adults - the depth and breadth of the collections could be improved - new buildings should be considered in several locations due to condition of exiting facilities and their size Page 287 ' CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 SRI DATA In August 1990 Contra Costa County and a consortium of cities within the county contracted with the Strategy Research Institute to conduct a voter opinion survey to determine the feasibility of passing a tax measure to support the Contra Costa County Libraries. The Planning Task Force decided to use some of the data obtained through the telephone survey in developing the Master Plan. For the purposes of creating a master plan, the Planning Task Force was more interested in information relating to needs assessment, preferences for and satisfaction with library services and priorities for library services than with the political strategy relating to passage of a tax measure. They therefore requested that Strategy Research Institute provide additional data that was not included in their initial report. Strategy Research was asked to provide additional data in the following areas: demographic profile of non-users, any data as to why they do not use the library and what their priorities or preferences are for library service; level of satisfaction and priorities for library services by three geographic areas (west, central and east county); and level of satisfaction and priorities for library services for seniors and for families with children. 1 1. Profile of Nonusers. Only three characteristics seem to separate users from nonusers. First, nonusers tend to be older than library users. Persons over the age of 50 constitute 41% of the total nonusers in the study. By contrast, library users are more likely to fall into the 36-50 age category. Secondly, nonusers are more likely to come from 1 or 2 person households (57% fit this category) and to have no children (this applies to 69% of them). Again, by comparison, only a third of users come from the 1 or 2 person household, and only 40% have no children. Lastly, nonusers are less likely to have completed a college or graduate degree (only 29% of nonusers versus 48% of users). There were no significant differences between users and nonusers in terms of gender, income or area. 2. Attitudes of Nonusers Towards Library. The most important observation to be made is that on almost all the items that ask respondents to rate the conditions, facilities, staff, etc., over half of the nonusers were unable to agree or disagree. Also, among those who did have an opinion, nonusers were usually much more positive in the evaluations than negative. For instance, 58% of nonusers neither agreed nor disagreed with the statement that library service was excellent, and among the rest, 31% agreed and only 9% disagreed. What this tells us is that nonusers are not being driven away because they do not like the library, its staff or facilities, but rather they feel that they have no need for its use (41%), no time (16%), Page 288 CONTRA COSTA COUNTY LIBRARY MASTER PLAN 1993-1998 they use their college library (9%), are new to the area (7%) or have no children (5%). A third of the nonusers have never used a library before. Convenience seems to be important to them: 60% thought that increasing library hours was a top priority and almost half wanted to see more evening hours. Purchasing more books, getting a better selection and computerized reference seemed to be the highest priority of this group, but they were also supportive of programs they wouldn't use such as children's story hour and programs for high school students. Nonusers clearly see'benefits to the community of strong ' libraries even though they may not take advantage of the library themselves. 3. Satisfaction by Area. , Differences in evaluations of the library across areas were relatively moderate. In general, Central and East area users were somewhat more likely to think that library service was excellent (60% and 57% respectively) than West users (51%), but these differences are not great. Support for more libraries was greater in the East and West areas than the Central area. There was also more dissatisfaction with the availability of parking in the , East and Central than the West. 4. Satisfaction of Seniors and Families with Children. Respondents with children were more likely to express dissatisfactions with the library than senior citizens. They were more likely to be dissatisfied with the overall service, the book selection, the AV materials, the children's programs, and the hours the library ' is open than the seniors. Those with children put a higher priority on improving facilities, buying and selecting books, buying computers, computerized reference, study rooms, children's story hour, and programs for high school students. The seniors put more priority on adding libraries and providing meeting rooms. Both groups saw increasing library hours as a high priority, but seniors were somewhat more likely to prefer the expansion of weekend to weeknight hours. Page 289 s g to wo 10 1t •FO R.A 0 V-1A 3 p n P / ✓ i .f' G'or� yR: •4i �: i '-^`� � O G moo. �� :o `�Rw" �. :"< �?. n • Ste- � � ��� � r \ l TA� }� N tr r W N ts t0 w trr 1 _ - 3'i a ft1 , ) � ,p � / � \ p �/'W1t �w Q� er+'✓ , r I CVA o N `\ 0 \ \ O 0 �� \ 1 �f \ ter- 0 \ , . .�a1 •g /� r 70 Library Population by Aggregate Tract ' BRANCH TRACT TRACT PERCENTAGE POPULATION TOTAL POPULATION SERVICE AREA 1 POPULATION ANT 3050 5955 100 5955 ANT 306001 7211 100 7211 ANT 306002 2525 100 2525 ANT 307101 4370 100 4370 ANT 307102 4686 100 4686 1 ANT 307201 3045 100 3045 ANT 307202 3843 100 3843 ANT 307204 3813 100 3813 ANT 307205 6320 100 6320 ANT 308001 6956 100 6956 ANT 308002 2455 100 2455 ANT 355101 11597 100 11597 ANT 355102 708 100 708 ANT 63484 BRE 3010 3002 25 751 BRE 302002 5950 10 595 BRE 3031 5555 100 5555 BRE 3032 5946 90 5351 BRE 3040 7238 100 7238 BRE 19490 CEN 321101 6769 10 677 CEN 321102 7091 50 3546 CEN 321103 4717 50 2359 CEN 3212 4716 100 4716 CEN 3220 6228 100 6228 CEN 3230 4303 100 4303 1 CEN 3240 7483 100 7483 CEN 3250 5276 100 5276 CEN 3260 3297 100 3297 CEN 3381 7504 100 7504 CEN 338202 9184 100 9184 CEN 340001 5507 100 5507 CEN 340002 7157 50 3579 CEN 3470 5639 25 1410 CEN 356002 2568 35 899 CEN 65966 CON 3150 1974 100 1974 CON 315099 1061 100 1061 CON 321101 6769 50 3385 CON 3270 6475 100 6475 CON 3280 1345 100 1345 CON 3290 6058 100 6058 CON 3300 5822 100 5822 CON 3310 6166 100 6166 CON 3320 7417 100 7417 CON 3331 7344 100 7344 CON 3332 6106 100 6106 CON 334001 4013 100 4013 ' CON 334002 8417 100 8417 CON 334003 4041 100 4041 CON 3350 3306 100 3306 CON 3361 9129 100 9129 Library Population by Aggregate Tract BRANCH TRACT TRACT PERCENTAGE POPULATION TOTAL , POPULATION SERVICE AREA POPULATION CON 3362 6782 100 6782 CON 3371 2556 100 2556 CON 3372 7214 100 7214 , CON 3552 1708 100 1708 CON 355301 6280 50 3140 CON 355302 2872 50 1436 CON 355303 819 50 410 ' CON 355304 3973 50 1987 CON 355305 4429 50 2215 CON 314102 4330 50 2165 CON 313202 7595 25 1899 CON 113569 CRO 3570 3431 100 3431 CRO 357099 32 100 32 CRO 3463 DAN 3440 3216 50 1608 DAN 345105 5722 100 5722 , DAN 345107 9200 100 9200 DAN 345201 5583 100 5583 DAN 345202 5787 100 5787 DAN 346102 4417 100 4417 DAN 346201 6740 100 6740 DAN 346202 7334 100 7334 DAN 46391 ECL 3840 3611 100 3611 ECL 3851 2365 100 2365 ECL 3852 1407 100 1407 ECL 3860 2932 100 2932 ' ECL 3870 2289 100 2289 ECL 3880 2466 100 2466 ECL 3891 1829 100 1829 ECL 3892 1531 100 1531 ECL 3901 2315 50 1158 ECL 3902 1833 100 1833 ECL 3620 3270 50 1635 ECL 23056 ESL 3601 8941 23 2056 ESL 3602 4406 45 1983 ESL 3610 4336 33 1431 ESL 3620 3270 50 1635 ESL 3630 6327 67 4239 ESL 3690 8391 25 2098 ESL 13442 KEN 3910 2468 100 2468 KEN 3920 2405 100 2405 KEN 3901 2315 50 1158 KEN 6031 ' Library Population by Aggregate Tract BRANCH TRACT TRACT PERCENTAGE POPULATION TOTAL POPULATION SERVICE AREA IPOPULATION LAF 3480 4429 100 4429 LAF 3490 5435 100 5435 LAF 3500 5154 100 5154 LAF 3512 5031 90 4528 LAF 3470 5639 75 4229 ' LAF 23775 MOR 3512 5031 10 503 MOR 352101 3545 100 3545 MOR 352102 5116 100 5116 MOR 352201 5940 75 4455 MOR 352202 2358 100 2358 MOR 15977 MTZ 3160 1722 100 1722 MTZ 3170 1764 100 1764 MTZ 3180 3316 100 3316 MTZ 3190 6972 100 6972 MTZ 320001 3214 100 3214 MTZ 320002 6256 100 6256 MTZ 320099 12 100 12 MTZ 321101 6769 40 2708 MTZ 321102 7091 50 3546 MTZ 321103 4717 50 2359 MTZ 31868 OAK 3010 3002 75 2252 OAK 302001 11464 100 11464 OAK 302002 5950 90 5355 OAK 3032 5946 10 595 OAK 19665 ORI 353001 3215 100 3215 ORI 353002 3910 100 3910 ORI 354001 1709 100 1709 ORI 354002 6334 100 6334 ORI 352201 5940 25 1485 ORI 16653 PIN 356001 3884 18 699 PIN 356002 2568 40 1027 PIN 359101 8214 100 8214 PIN 359102 4566 100 4566 PIN 359202 6333 100 6333 PIN 359203 7690 100 7690 PIN 359204 5185 100 5185 PIN 3601 8941 16 1431 PIN 364001 3988 100 3988 PIN 364002 5170 100 5170 PIN 44303 Library Population by Aggregate Tract BRANCH TRACT TRACT PERCENTAGE POPULATION TOTAL POPULATION SERVICE AREA POPULATION PIT 3090 2063 100 2063 PIT 3100 3958 100 3958 PIT 3110 4142 100 4142 PIT 3120 2200 100 2200 PIT 313101 6540 100 6540 PIT 313102 3743 100 3743 PIT 313103 5079 100 5079 , PIT 313201 7190 100 7190 PIT 313202 7595 75 5696 PIT 314101 11026 .100 11026 PIT 314102 4330 50 2165 PIT 3142 5206 100 5206 PIT 59008 RIC 3820 7836 100 7836 RIC 356002 2568 25 642 RIC 3601 8941 61 5454 RIC 3602 4406 55 2423 RIC 3610 4336 67 2905 RIC 3630 6327 33 2088 RIC 365001 3928 100 3928 RIC 365002 3491 33 1152 RIC 3671 5326 100 5326 RIC 3700 2547 100 2547 RIC 3710 4675 100 4675 RIC 3720 6006 100 6006 RIC 3730 3062 100 3062 RIC 3740 3658 100 3658 RIC 3750 3608 100 3608 , RIC 3760 5035 100 5035 RIC 3770 6196 100 6196 RIC 3780 2666 100 2666 RIC 378099 19 100 19 RIC 3790 5291 100 5291 RIC 3800 3433 100 3433 RIC 3810 5750 100 5750 RIC 3830 4469 100 4469 RIC 88169 ROD 3580 4476 100 4476 ROD 358099 3 100 3 ROD 356001 3884 82 3185 ROD 7664 SPL 365002 3491 67 2339 SPL 3660 8659 100 8659 SPL 3672 3626 100 3626 SPL 3680 7893 100 7893 , SPL 3690 8391 75 6293 SPL 28810 Library Population by Aggregate Tract BRANCH TRACT TRACT PERCENTAGE POPULATION TOTAL POPULATION SERVICE AREA POPULATION SRL 345101 5151 100 5151 SRL 345102 4409 100 4409 SRL 345103 4237 100 4237 SRL 345108 5582 100 5582 SRL 345109 5561 100 5561 SRL 345198 6255 100 6255 SRL 355103 8327 100 8327 SRL 39522 WCL 3390 7377 100 7377 WCL 340002 7157 50 3579 WCL 3410 4430 100 4430 WCL 3420 3876 100 3876 WCL 343001 4389 100 4389 WCL 343002 4179 100 4179 WCL 343003 3600 100 3600 WCL 3440 3216 50 1608 WCL 346101 3738 100 3738 WCL 3511 8439 100 8439 WCL 45215 YVL 3373 6198 100 6198 YVL 338201 3887 100 3887 YVL 338301 2996 100 2996 YVL 338302 5945 100 5945 YVL 355301 6280 50 3140 YVL 355302 2872 50 1436 YVL 355303 819 50 410 YVL 355304 3973 50 1987 YVL 355305 4429 50 2215 YVL 28213 Sub Total 803732 LESS: Richmond -88169 Contra Costa County Total 715563 :::::: ::.:.... ::::::. 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W N `m V W > Q N W ¢ j U U W W ¢ y W 4 ¢ Y W oa n m Q � W W tr LU W N W U) W ¢ � U W J U W W W J S m O W O U (n (A �... z !n N w ¢ ¢ >' fn fn m W -� 2 a m z y O o r- o O zaQ Oti W N y y LU w ¢ w O z 0 > ¢ m O V O Y N ¢¢ m z W z a W < w in m < p ¢ � � V w $ 5 O w z O z , 2 z LL ¢ Y ? Z o Z Z < Z U . D Z ¢ O ¢ < J J W < ¢ J O < (� j n a < m U U w w Y S O o a a a ¢ <n 3 Y ¢ n o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 w f0 _ w N N N O O O O O O O O O O O O O O O O N N N N N N N N N N N N N N N N N N U v ¢ m ccd m t0 ccd t� `� m m m N C LLJm W ¢ Q1 OI Q7 �j < O7 pl M Ln Lc) Vpf� pNf N tpf7� Into1!1 Vp�1 C W 7 ^ .- Ql W O1 Of Ol Of Of 01 T 0 r r r 7 O O O O O O O O O O O O O O O O O O O O O O O N z z z z Z z z z z Z z z z z Z z z Z z z z z z ' CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by Branch BRANCH TOTAL ZIP CODE CITY # 1s Antioch 435 94509 Antioch 365 83.91% 94561 Oakley 23 5.29% 1 94565 Pittsburg 18 4.14% Brentwood 274 94513 Brentwood 151 55.11% 94514 Discovery Bay/Byron 29 10.58% 94561 Oakley 56 20.44% Concord 813 94517 Clayton 23 2.83% 94518 Concord 67 8.24% 94519 Concord 220 27.06% 94520 Concord 146 17.96% 94521 Concord 180 22.14% 94523 Pleasant Hill 20 2.46% 94553 Martinez 25 3.08% 94565 Pittsburg 54 6.64% Crockett 67 94520 Concord 6 8.96% 94525 Crockett 37 55.22% 94553 Martinez 6 8.96% Danville 601 94506 Danville 57 9.48% 94507 Alamo 68 11.31% 94526 Danville 402 66.89% 94583 San Ramon 16 2.66% EI Cerrito 538 94530 EI Cerrito 352 65.43% 94706 Albany 12 2.23% 94707 Berkeley 24 4.46% 94804 Richmond 83 15.43% 94805 Richmond 22 4.09% El Sobrante 378 94547 Hercules 12 3.17% 94803 EI Sobrante 271 71.69% 94806 San Pablo 56 14.81% Kensington 457 94530 EI Cerrito 79 17.29% 94707 Berkeley 151 33.04% 94708 Kensington 130 28.45% 94805 Richmond 20 4.38% Lafayette 489 94549 Lafayette 359 73.42% 94556 Moraga 38 7.77% 94595 Walnut Creek 18 3.68% 94596 Walnut Creek 13 2.66% Martinez 259 94553 Martinez 205 79.15% 1/30/93 CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by Branch BRANCH TOTAL ZIP CODE CITY 1Q Moraga 332 94549 Lafayette 23 6.93% 94556 Moraga 228 68.6711/o 94563 Orinda 54 16.27% Oakley 54 94561 Oakley 51 94.44% Orinda 245 94549 Lafayette 9 3.67% 94563 Orinda 213 86.94% Pinole 568 94547 Hercules 193 33.98% 94564 Pinole 210 36.97010 94572 Richmond 29 5,11% 94803 El Sobrante 24 4.23% 94806 San Pablo 56 9.86% 94509 Antioch 20 4.56% Pittsburg 439 94565 Pittsburg 400 91.120/0 Pleasant Hill/Central 1739 94507 Alamo 26 1.50% 94509 Antioch 33 1.90% 94517 Clayton 16 0.920/0 94518 Concord 127 7.30% 94519 Concord 17 0.98% 94520 Concord 72 4.14% 94521 Concord 74 4.26% 94523 Pleasant Hill 393 22.60% 94526 Danville 32 1.84% 94549 Lafayette 116 6.67% 94553 Martinez 182 10.47% 94556 Moraga 22 1.27% 94563 Orinda 19 1.09% 94565 Pittsburg 45 2.59% 94595 Walnut Creek 43 2.47% 94596 Walnut Creek 248 14.26% 94598 Walnut Creek 76 4.37% Rodeo 24 94523 Pleasant Hill 4 16.67% 94553 Martinez 4 16.67% 94569 Port Costa 4 16.67% 94572 Rodeo 6 25.00% 94806 San Pablo 4 16.67% San Pablo 177 94506 Danville 12 6.78% 94801 Richmond 22 12.43% 94806 San Pablo 118 66.67% 1/30/93 CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by Branch BRANCH TOTAL ZIP CODE CITY YQ San Ramon 830 94506 Danville 62 7.47% 94507 Alamo 18 2.17% 94526 Danville 154 18.55% 94568 Dublin 16 1.93% 94583 San Ramon 469 56.51% Walnut Creek 774 94507 Alamo 25 3.23% 94518 Concord 14 1.81% 94521 Concord 19 2.45% 94523 Pleasant Hill 14 1.81% 94526 Danville 13 1.68% 94549 Lafayette 27 3.49% 94595 Walnut Creek 134 17.31% 94596 Walnut Creek 310 40.05% 94598 Walnut Creek 106 13.70% Ygnacio Valley 732 94517 Clayton 30 4.10% 94518 Concord 127 17.35% 94521 Concord 138 18.85% 94565 Pittsburg 10 1.37% 94596 Walnut Creek 15 2.05% 94598 Walnut Creek 330 45.08% 1/30/93 CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by City CITY ZIP CODE TOTAL BRANCH USED Alamo 94507 147 Danville 68 46.26% Central 26 17.69% Walnut Creek 25 17.01% San Ramon 18 12.24% Antioch 94509 448 Antioch 365 81.47% Central 33 7.37% Pittsburg 20 4.46% Bethel Island 94511 16 Brentwood 9 56.25% Brentwood 94513 157 Brentwood 151 96.18% Discovery Y Y Ba /B ron 94514 33 Brentwood 29 87.88% Canyon 94516 10 Moraga 7 70.00% Clayton 94517 87 Ygnacio Valley 30 34.48% Concord 23 26.44% Central 16 18.39% Bookmobile 13 14.94% Concord/Clyde 94518 347 Central 127 36.60% Ygnacio Valley '127 36.60% Concord 67 19.31% Walnut Creek 14 4.03% 94519 252 Concord 220 87.30% Central 17 6.75% 94520 252 Concord 146 57.94% Central 72 28.57% 94521 427 Concord 180 42.15% Ygnacio Valley 138 32.32% Ce ntral 74 17.33% Walnut Creek 19 4.45% Crockett 94525 46 Crockett 37 80.43% Danville/Blackhawk/ 94526 607 Danville 402 66.23% Tassarja San Ramon 154 25.37% Central 32 5.27% 94506 144 San Ramon 62 43.06% Danville 57 39.58% San Pablo 12 8.33% 1/30/93 CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by City CITY ZIP CODE T TAL BRANCH USED # 1s Diablo 94528 21 Danville 8 38.10% Central 5 23.81% San Ramon 4 19.05% EI Cerrito 94530 438 EI Cerrito 352 80.37% Kensington 79 18.04% EI Sobrante 94803 309 EI Sobrante 271 87.70% Pinole 24 7.77% Hercules 94547 222 Pinole 193 86.94% EI Sobrante 12 5.41% Kensington 94708 136 Kensington 130 95.59% Knightsen 94548 11 Brentwood 8 72.73% Lafayette 94549 551 Lafayette 359 65.15% Central 116 21.05% Walnut Creek 27 4.90% Moraga 23 4.17% Martinez/Pacheco/ 94553 447 Martinez 205 45.86% Avon Central 182 40.72% Concord 25 5.59% Moraga/Rheem 94556 300 Moraga 228 76.00% Lafayette 38 12.67% Central 22 7.33% North Richmond 94807 1 Plnole 1 100.00% Oakley 94561 144 Brentwood 56 38.89% Oakley 51 35.42% Antioch 23 15.97% Orinda 94563 307 Orinda 213 69.38% Moraga 54 17.59% Central 19 6.19% Pinole 94564 227 Pinole 210 92.51% Pittsburg/Nichols/ 94565 544 Pittsburg 400 73.53% Shore Acres/West Pittsburg Concord 54 9.93% Central 45 8.27% Antioch 18 3.31% Ygnacio Valley 10 1.84% 1/30/93 CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by City CITY ZIP CODE TOTAL BRANCH USED # Y2 Pleasant Hill 94523 460 Central 393 85.43% Concord 20 4.35% Walnut Creek 14 3.04% Port Costa 94569 8 Rodeo 4 50.00% Rodeo 94572 41 Pinole 29 70.73% Rodeo 6 14.63% San Pablo 94806 255 San Pablo 118 46.27% EI Sobrante 56 21.96% Pinole 56 21.96% San Ramon 94583 497 San Ramon 469 94.37% Danville 16 3.22% Walnut Creek/Rossmoor 94595 211 Walnut Creek 134 63.51% Central 43 20.38% Lafayette 18 8.53% 94596 609 Walnut Creek 310 50.90% Central 248 40.72% Ygnacio Valley 15 2.46% Lafayette 13 2.13% 94598 529 Ygancio Valley 330 62.38% Walnut Creek 106 20.04% Central 76 14.37% 1/30/93 CONTRA COSTA COUNTY LIBRARY: 1991 In Library User Survey Zip Code Data by City CITY ZIP CODE TOTAL BRANCH USED NON COUNTY LIBRARY Albany 94706 20 EI Cerrito 12 60.00% Benicia 94510 22 Central 9 40.91% Berkeley 94707 177 Kensington 151 85.31% EI Cerrito 24 13.56% Dublin 94568 25 San Ramon 16 64.00% Pleasanton 94588 13 San Ramon 8 61.54% r Richmond 94801 31 San Pablo 22 70.97% 94804 107 EI Cerrito 83 77.57% 94805 56 EI Cerrito 22 39.29% Kensington 20 35.71% 1 t 1/30/93