HomeMy WebLinkAboutMINUTES - 01051988 - 1.6 (3) 1-06f)
POSITION ADJUSTMENT REQUEST No. �S3
Z/3. �7
Date:
Dept. No./ Copers
Department Health Svcs/CCHP Budget Unit No. 0860 Org. No. 6120 Agency No.54
Action Requested: Classify one (1) Account Representative/CCHP position, cancel
H&Q th rl1U G.G1or TT os r;on- #-54-1-2-94-
Proposed
F-541-2-9/'
Proposed Effective Date: 1/6/88
Explain why adjustment i" needed: To augment medicare marketing efforts in the Contra
Cnsta Health p]an
Description of duties
-64ass4fie 4 VolII }tre�tit t+�ri�e attached; Yes x❑ No ❑
Estimated cost of adjustment: $ 282/mo
Cost is within department's budget: Yes x❑ No ❑
If not within budget, use reverse side to explain how costs are to be funded.
Department must initiate necessary appropriation adjustment. Web Beadle,
Use additional sheets for further explanations or comments. Dept. Personnel Officer
for Department Head
Personnel Department Recommendation
Date:
Classify one Account Representative/CCHP position, Salary Level C5 1561 (2164-2630);
cancel Health Care Counsellor II .position #1224, Salary Level C5 1417 (1874-2277),
Amend Resolution 71/17 establishing positions and resolutions allocating classes to the
Basic/Exempt Salary Schedule, as described above.
.
( Effective: day following Board action
r � Q
Date for) Director o rsonnel
County Administrator Recommendation
/� Date: /5?-;Z7-72�Cpprove Recommendation of Director of Personnel
Disapprove Recommendation of Director of Personnel
Other:
i
f n y Administrator
Board of Supervisors Action JAN 5 1988 Phil Batchelor, Clerk of the Board of
Adjustment APPROVED on Superviso s and ounty Administrator
JAN 5 1988
Date: By: ,
APPROVAL OF THIS ADJUSTMENT CONSTITUTES A PERSONNEL/SALARY RESOLUTION AMENDMENT.
M. _. .
IL
October 1980
Contra Costa County Revised: September 1987
ACCOUNT REPRESENTATIVE/CONTRA COSTA HEALTH PLAN
DEFINITION:
Under general direction, represents the Contra Costa Health Plan
with outside organizations which are a potential source of new subscribers;
carries on commercial marketing activities with various entities under the
commercial product line; monitors and services existing group contracts;
and performs related work as required.
DISTINGUISHING CHARACTERISTICS:
. This class is responsible for representing the Contra Costa
Health Plan with outside organizations, actively soliciting new accounts
and members, and servicing existing group contracts. It is distinguished
from positions in the health care counsellor series by the latter's
emphasis on primarily member service activities. It is distinguished from
the class of Health Plan Sales Representative in that the latter is engaged
in marketing the plan to primarily Medi-Cal and Medicare subscribers.
Supervision to this class is provided by the Health Plan Sales
Manager.
TYPICAL TASKS:
Develops prospect lists and calls on potential accounts; does
cold calling, telemarketing and networking with business groups to generate
new group contracts; conducts employee presentations to generate new
subscribers once a group contract has been secured and periodically
thereafter to expand or replenish membership as opportunities exist;
develops and carries out open enrollment campaigns aimed at improving
penetration within existing group accounts; services existing group
contracts year-round and handles renewal of such contracts annually;
develops and carries out educational programs to encourage retention of
existing group members; represents the health plan at appropriate trade
shows, employer conventions and meetings; oversees marketing and screening
activities for individual program prospects and applicants;,,prepares
reports and correspondence; conducts market surveys as requested; carries
out other sales oriented or research tasks associated with promoting and
marketing the Contra Costa Health Plan as assigned; may market other lines
of business for Contra Costa Health Plan such as Medi-Cal and Medicare
depending on staffing resources.
MINIMUM QUALIFICATIONS:
License: Possession of a Valid California Motor Vehicle
Operator's License.
Education: Possession of a high school diploma, GED equivalent
or California High School Proficiency Certificate.
Experience: Either (1) two years of fulltime experience or its
equivalent in marketing which included at least one of the following
areas:— market research, product development/refinement, pricing,
promotion, direct field sales; or (2) one year of fulltime experience or
its equivalent as a Health Care Counselor in Contra Costa County.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of successful selling techniques; strong public
speaking and group presentation skills; ability to develop prospect lists
and conduct marketing surveys; ability to explain complex services and
coverages in simple, understandable terms; ability to communicate
effectively verbally, and in writing; ability to deal tactfully but
persuasively with administrative decision makers; ability to analyze data
and prepare succinct benefit comparisons; ability to get along effectively
with the public and co-workers.
Class Code No.
9/17/87
SM:af
cc: Health Services
HDC, WPH, RKH, WGR, LF, SB, EK, JR
Safety
Departmental Approval
Date
Director of Personnel
i
Date
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