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1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3070 Name: Status:Type:Consent Item Passed File created:In control:7/10/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Director of Airports, or designee, to execute a contract amendment with KSA Engineers, Inc., to extend the term through December 31, 2025 with no change to the payment limit, to allow the contractor to complete the grant close out documents for the Buchanan Field terminal project, Pacheco Area. (No fiscal impact) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass 5:0 To:Board of Supervisors From:Greg Baer, Director of Airports Report Title:Amendment to Consulting Services Agreement with KSA Engineers, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Director of Airports, or designee, to execute an amendment to the Consulting Services Agreement between the County and KSA Engineers, Inc., dated November 1, 2021, to allow the contractor to complete the grant close out documents for the Buchanan Field terminal project, extending the contract to December 31, 2025. FISCAL IMPACT: No fiscal impact. BACKGROUND: KSA Engineers, Inc., (KSA) is working with Airport staff to complete the required Federal Aviation Administration (FAA) grant closeout documents for the Buchanan Field ARFF and Terminal Building as part of their construction management responsibilities. Completion and submittal of the FAA grant closeout documents will allow for the final reimbursement of eligible project expenditures already expended by the Airport Enterprise Fund. CONSEQUENCE OF NEGATIVE ACTION: If the contract extension is not approved, Airports staff will not have the needed professional assistance with the grant closeout phase of the project, resulting in the delay of grant funds to the Airport Enterprise Fund. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3070,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3071 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Director of Airports, or designee, to execute a month-to-month hangar rental agreement with Cresencio Bernal, for a north-facing T-hangar at Buchanan Field Airport effective July 29, 2025, in the monthly amount of $394, Pacheco area. (100% Airport Enterprise Fund) Attachments:1. Hangar_Rental_Agreement_pg 4-5_CCR_A-11_Cresencio_Bernal Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Greg Baer, Director of Airports Report Title:Approve and Authorize the Director of Airports, or designee, to execute a hangar rental agreement at Buchanan Field Airport ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Director of Airports, or designee, to execute a month-to-month hangar rental agreement with Cresencio Bernal, for a north-facing T-hangar at Buchanan Field Airport effective July 29, 2025, in the monthly amount of $394, Pacheco area (District IV). FISCAL IMPACT: The Airport Enterprise Fund will receive $4,728 annually. BACKGROUND: On November 14, 2006, the Contra Costa County Board of Supervisors approved the form of the T-Hangar and Shade Hangar Rental Agreement for use with renting the County's t-hangars, shade hangars, medium hangars, and executive hangars at Buchanan Field Airport. On February 23, 2007, Contra Costa County Board of Supervisors approved the new Large Hangar Rental Agreement for use with the large East Ramp Hangars. On January 16, 2009, Contra Costa County Board of Supervisors approved an amendment to the T-Hangar and Shade Hangar Rental Agreement and the Large Hangar Rental Agreement (combined "Hangar Rental Agreements"). The Hangar Rental Agreements are the current forms in use for rental of all the County hangars at Buchanan Field Airport. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3071,Version:1 CONSEQUENCE OF NEGATIVE ACTION: A negative action will cause a loss of revenue to the Airport Enterprise Fund. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 4 Revised T-HANGAR AND SHADE HANGAR AGREEMENT 2/3/2009 CONTRA COSTA COUNTY - BUCHANAN FIELD AIRPORT T-HANGAR AND SHADE HANGAR RENTAL AGREEMENT 1. PARTIES: July 29, 2025, (“Effective Date”), the COUNTY OF CONTRA COSTA, a political subdivision of the State of California ("Airport"), Cresencio Bernal ("Renter"), hereby mutually agree and promise as follows: 2. RENTER AND AIRCRAFT INFORMATION: Simultaneous with the execution of this T-Hangar and Shade Hangar Rental Agreement (“Rental Agreement”) by Renter, Renter shall complete the Renter and Aircraft Information Form. A completed copy of the Renter and Aircraft Information Form is attached hereto as Exhibit “A” and incorporated herein. Renter must also provide to Airport at that time, for inspection and copying, (1) the original current Aircraft Registration or, if the aircraft described in Exhibit A is under construction, the plans for and proof of ownership of such aircraft; and (2) the insurance information required by Section 16 below. 3. PURPOSE: The purpose of this Rental Agreement is to provide for the rental of a T- Hangar or Shade Hangar space at the Contra Costa County - Buchanan Field Airport for the storage of the aircraft described in the Renter and Aircraft Information Form (“Renter’s Aircraft”). 4. PREMISES: For and in consideration of the rents and faithful performance by Renter of the terms and conditions set forth herein, Airport hereby rents to Renter and Renter hereby rents from Airport that T-Hangar or Shade Hangar shown as # A-11 on the T-Hangar and Shade Hangar Site Plan, attached hereto as Exhibit B and incorporated herein. This T-Hangar or Shade Hangar is part of the T-Hangar and Shade Hangar Site (“T-Hangar Site”) and shall hereinafter be described as the "T- Hangar.” Renter has inspected the T-Hangar and hereby accepts the T-Hangar in its present condition, as is, without any obligation on the part of Airport to make any alterations, improvements, or repairs in or about the T-Hangar. 5. USE: The T-Hangar shall be exclusively by Renter for the storage of Renter’s Aircraft. In addition to the storage of Renter’s Aircraft, Renter may use the T-Hangar for (1) the homebuilding, restoration and/or maintenance of Renter’s Aircraft, provided that such homebuilding, restoration and/or maintenance is performed by Renter only and in conformance with all applicable statutes, ordinances, resolutions, regulations, orders, circulars (including but not limited to FAA Advisory Circular 20- 27) and policies now in existence or adopted from time to time by the United States, the State of California, the County of Contra Costa and other government agencies with jurisdiction over Buchanan Field Airport; (2) the storage of and materials directly Docusign Envelope ID: 42AA9DD3-0990-4196-B98B-3333B96C7D94Docusign Envelope ID: AE6133D2-4CD6-426D-9F10-83C7256E99FE 5 Revised T-HANGAR AND SHADE HANGAR AGREEMENT 2/3/2009 related to the storage, construction of homebuilt planes homebuilding, restoration, and/or maintenance of Renter’s Aircraft; (3) the storage of one boat, or one recreational vehicle, or one motorcycle, or one automobile, provided that Renter first provides to Airport proof of Renter’s ownership and original registration of any stored boat or vehicle, for inspection and copying; and/or (4) the storage of comfort items (such as a couch, small refrigerator, etc.) that the Director of Airports, in his sole discretion, determines will not impede the use of the hangar for the storage of Renter’s Aircraft, and are not prohibited by applicable building and fire codes. The T-Hangar shall not be used for any purpose not expressly set forth in this Section 5. Use. The use of all or a portion of the T-Hangar for the storage of aircraft not owned or leased by Renter is prohibited. ("Aircraft not owned or leased by Renter” means any aircraft in which Renter does not have an ownership interest or which is not directly leased to Renter). Renter shall present proof of said ownership interest or lease to Airport upon request in addition to that information provided in Exhibit A. If Renter’s Aircraft is or becomes non-operational, it may be stored in the T-Hangar only if it is being homebuilt or restored by Renter. Prior to the commencement of any such homebuilding or restoration, Renter shall provide to Airport (1) a copy of the purchase agreement or (2) a valid federal registration number. If Renter’s Aircraft is not registered as of the Effective Date, upon completion of construction, Renter shall register and apply for an airworthiness certificate for Renter’s Aircraft in accordance with all applicable federal statutes and regulations and provide the original registration and certification to Airport, for inspection and copying, immediately upon receipt by Renter. On or before January 1 of each year, if the homebuilding or restoration has not been completed, Renter shall provide a written annual report to the Director of Airports that details the homebuilding or restoration activity performed, work still required to be completed and an estimate of time of completion. 6. TERM: This Rental Agreement shall be from month to month commencing July 29, 2025, and shall continue until terminated. This Rental Agreement may be terminated by any party upon thirty (30) days written notice to the other party. 7. RENT: A. Monthly Rent and Additional Rent. Renter shall pay $ 394.00 in rent per month (“Monthly Rent”) due and payable in advance on the first day of each calendar month, beginning on the commencement date of this Rental Agreement. Unless directed to do otherwise by Airport, Renter shall pay rent only in cash or by personal check, certified check, or money order. If the term of this Rental Agreement begins on a day other than the first day of the month, the Monthly Rent stated above for the first month shall be prorated Docusign Envelope ID: 42AA9DD3-0990-4196-B98B-3333B96C7D94Docusign Envelope ID: AE6133D2-4CD6-426D-9F10-83C7256E99FE 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3072 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:FIX a public hearing for September 9, 2025, to consider adopting a resolution that will supersede Resolution 2018/524, to adopt new rates and charges for Buchanan Field Airport and Byron Airport. (100% Airport Enterprise Fund) Attachments:1. Rates and Charges Effective 1.1.2019_Redline Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Greg Baer, Director of Airports Report Title:Fix a public hearing to consider adopting new rates for Buchanan Field and Byron Airport ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: FIX a public hearing for September 9, 2025, to consider adopting a resolution that will supersede Resolution 2018/524, to adopt new rates and charges for Buchanan Field Airport and Byron Airport, effective October 1, 2025. DIRECT the Clerk of the Board to publish the Notice of Public Hearing in accordance with section 6062a of the Government Code. FISCAL IMPACT: The Airports Division operates as an Enterprise Fund and finances all of its operating costs from rents and other fees. The revised fee schedule is intended to cover costs for new and existing services provided by the Airports Division. The fees include a new Hangar Waitlist Fee and a fee for Gate Access Control. The new fees are expected to result in an additional $9,500 annually for the Airport Enterprise Fund. BACKGROUND: The most recent rates and charges for the County Airports were adopted on October 16, 2018, and include CPI escalators every 3 years. Two new fees are being introduced: a Hangar Waitlist Fee and a Gate Access Control Card Fee. The County’s Airports Division owns, maintains, and rents out 185 aircraft hangars comprised of small T- hangars and larger box hangars. Like most airports, County Airports staff maintains hangar waitlists for those CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3072,Version:1 desiring to house their aircraft at Buchanan or Byron Airport, or move to a different hangar based on size, location, or price point. Typically for airports, there is an administrative fee charged to be placed on a waitlist, and it’s also common for an annual maintenance fee to be collected to account for the staff time required to manage the waitlists. The County has not yet had an established fee to maintain these lists that require staff’s routine attention. As evidenced through the County’s current practices, a free waitlist program inherently results in individuals remaining on a list who may not fully intend to accept a hangar when offered, resulting in an artificially long waitlist. Airports management and the Federal Aviation Administration (FAA) consider the waitlist details for certain business decisions; therefore, the waitlist accuracy is important. A waitlist program that includes annual updates by applicants as well as a maintenance fee will result in more precise waitlists. The Hangar Waitlist fee will consist of an initial $40 fee with an annual maintenance fee of $30. The Aviation Advisory Committee is recommending the establishment and implementation of this fee. The Airports Division currently collects a deposit for airport access gate cards that must be refunded. This system incurs costs associated with issuing physical gate cards and maintaining the security infrastructure, as well as significant staff time from the issuing of access cards and the processing refunds for deposits. The Airport is requesting to terminate the deposit system in place and, instead, institute a $30 user fee for airport access gate cards. The institution of this fee will work towards achieving the County Airport’s dual goals of recovering its costs to operate the airports and sustain economic self-sufficiency as an enterprise fund. CONSEQUENCE OF NEGATIVE ACTION: If a public hearing is not set, and notice is not given, as recommended, the County could not adopt a rates and charges resolution necessary to recover costs to operate and maintain the two airports. Rates and charges would continue to be imposed under Resolution 2018/254. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ Resolution No. 2018/524 IN THE MATTER OF APPROVING RATES AND CHARGES FOR BUCHANAN FIELD AIRPORT AND BYRON AIRPORT WHEREAS, there is a need to establish new rates and charges for space rental and the services provided at Buchanan Field Airport and Byron Airport in order to allow the County’s airports to continue to be financially self-sustaining, as required by the United States Department of Transportation Federal Aviation Administration (FAA); and WHEREAS, the Director of Airports has developed a schedule of rates and charges for the use of the County’s airports and their facilities, taking into account the FAA Policies regarding the Airport Rates and Charges and the California State Controller’s Office Division of Accounting Standards and Procedures for Counties; and WHEREAS, FAA Policy 2.1 (Federal Register Vol. 61, No. 121, RIN 2120-AF90, Docket No. 27782) permits rates and charges to be set by resolution; and WHEREAS, notice of hearing of the proposed rates and charges was published twice in the manner set forth in section 6062a of the Government Code. NOW, THEREFORE, BE IT RESOLVED by the Board of Supervisors of Contra Costa County as follows: 1. The Board hereby establishes those rates and charges shown on Exhibit A, attached hereto and incorporated herein. 2. The Board finds the adoption of the rates and charges established by this resolution is categorically exempt from the California Environmental Quality Act pursuant to Title 14, California Code of Regulations, section 15273(a)(1) and (2). PASSED AND ADOPTED by the Board of Supervisors at a regular meeting held on October 16, 2018. /// Rates & Charges Effective January 1, 2019 EXHIBIT A Page 1 I. RATES FOR AIRCRAFT TIE-DOWN AND TRANSIENT PARKING Location/Type Aircraft Wingspan Monthly Rate Daily Rate A. BUCHANAN FIELD Tie-Down Gravel Area……………………………………………………….. 40 feet or less $ 35.00 Northwest Ramp…………………………………………………... 40 feet or less $ 45.00 Southwest Ramp…………………………………………………... 40 feet or less $ 45.00 East Ramp Rows B through K……………………………………. 40 feet or less $ 55.00 East Ramp Row A………………………………………………… 40 feet or less $ 85.00 Transient Parking Itinerant Parking – Transient Ramp*.…………………………… Under 50 feet ………………. $ 5.00 Itinerant Parking – Transient Ramp*.…………………………… 50 feet or more ……………….. $ 25.00 Transient Daily Small Hangar Rental……………………………………………………………………... $ 65.00 Transient Daily Medium & Large Hangar Rental………………………………………………………… $110.00 B. BYRON Tie-Down Ramp………………………………………………………………. Under 40 feet $ 35.00 Between Hangars………………………………………………….. Under 40 feet $ 45.00 Transient Parking Itinerant Parking – At any Transient Ramp*…………………......... Under 50 feet ………………. $ 5.00 Itinerant Parking – At any Transient Ramp*……………………..... 50 feet or more ………………. $ 25.00 Transient Daily Hangar Rental……………………………………………………………………………. $ 50.00 *Fee may be waived if parking is validated by an airport business that is enrolled in the Airports’ Overnight Parking Fee Waiver Program. Rates & Charges Effective January 1, 2019 EXHIBIT A Page 2 II. RATES FOR MONTHLY HANGAR RENT FOR AIRCRAFT STORAGE Location/Type Monthly Rent* A. BUCHANAN FIELD Small/Medium Portable Hangar – Ground Rent…………………………………… $ 115.00 Large Portable Hangar – Ground Rent…………………………………………...... $ 130.00 Shade Hangar – South Facing………………………………………......................... $ 140.00 Shade Hangar – North Facing…………………………………………..................... $ 165.00 T-Hangar – South Facing…………………………………………………………... $ 350.00 T-Hangar – Modernized South Facing……………………………………………... $ 370.00 T-Hangar – North Facing…………………………………………………………... $ 370.00 T-Hangar – Modernized North Facing……………………………………………... $ 390.00 Medium Hangar – South Facing…………………………………………………… $ 470.00 Median Hangar – Modernized South Facing………………………………………. $ 490.00 Medium Hangar – North Facing…………………………………………………… $ 490.00 Median Hangar – Modernized North Facing………………………………………. $ 510.00 Large Hangar – South Facing……………………………………………………… $ 600.00 Large Hangar – Modernized South Facing………………………………………… $ 620.00 Large Hangar – North Facing……………………………………………………… $ 620.00 Large Hangar – Modernized North Facing………………………………………… $ 640.00 Executive Hangar – South Facing………………………………………………….. $ 470.00 Executive Hangar – Modernized South Facing……………………………………. $ 490.00 Executive Hangar – North Facing………………………………………………….. $ 490.00 Executive Hangar – Modernized North Facing……………………………………. $ 510.00 Storage/Half Hangar Units…………………………………………………………. $ 185.00 B. BYRON T-Hangars…………………………………………………………………………... $ 260.00 Portable Hangar – Ground Rent……………………………………………………. $ 96.00 Large Portable Hangar – Ground Rent…………………………………………...... $ 120.00 Storage/Half Hangar Units…………………………………………………………. $ 140.00 Note: Rents increase every 3 years on January 1 by an amount equal to the 3-year average CPI change (rounded to the nearest whole dollar) ending October 31st, not to exceed 6%. Rates & Charges Effective January 1, 2019 EXHIBIT A Page 3 III. HANGAR RENTAL RATE DISCOUNTS – APPLICABLE TO BOTH AIRPORTS A. A tenant who prepays 12 months in advance will receive a 3% reduction in rent for the 12-month period. There is a maximum discount of $1,000 per year. B. A hangar tenant who refers a pilot who rents a tie-down or hangar will receive a one-time $50 rent credit after 6 months of tenancy by the referred pilot. A tie-down tenant who refers a pilot who rents a tie-down or hangar will receive a one-time $15 rent credit after 6 months of tenancy by the referred pilot. (In all cases, the referred pilot must continue to be a tenant during the rent credit month.) C. A tenant who refers a business that enters into a lease agreement with the County will receive, after their sixth month of operation at the airport by the referred business, an amount equal to 2% of the amount the County receives from the business each month for the subsequent 6-month period. (The maximum benefit is $1,000 over 6 months and the business must continue to be a tenant during the rent credit period.) D. Frequent tenant discount: A tenant who rents more than one hangar or tie-down at a time will receive a 5% discount on rent for each additional hangar or tie-down space. (The discount applies to the lowest-priced rent and there is a maximum discount of $1,500 per year.) E. A person who obtains a pilot’s license through a business located on Buchanan Field or Byron Airport and then rents a hangar or tie-down from the County will receive, after the second month of tenancy, a one-time $50 rent credit on the hangar or a $15 rent credit on the tie-down. Rates & Charges Effective January 1, 2019 EXHIBIT A Page 4 IV. MISCELLANEOUS FEES APPLICABLE TO BOTH AIRPORTS A. Fixed Fees Hangar Waitlist Fee……………………………………………………………$ 40.00 Initial, $30.00 Annual Hangar Swap Fee……………………………………………………………………..$ 100.00 Per Tenant Hangar Upgrade/Move Fee…………………………………………………………...$ 100.00 Plus* Hangar Agreement Modification/Change Fee………..………………………………$ 100.00 Per Occurrence *In addition to the $100 upgrade/move fee, tenant must pay the rent for both locations until tenant is fully out of the original location 1. Insurance Certificate Late Fees Up to 30 Days after Existing Certificate has Lapsed…………………………………………$25.00 Late Fee Up to 60 Days after Existing Certificate has Lapsed…………………………………………$50.00 Late Fee Up to 90 Days after Existing Certificate has Lapsed…………………………………………$75.00 Late Fee Note: Failure to Provide an Insurance Certificate within 90 Days after Existing Certificate has Lapsed is Default and Grounds for Termination 2. Gate Access Control Cards Fee………………………………………………………………………………………….....$ 30.00 Replacement of Lost or Damaged…………………………………………………………………..…$ 30.00 Reactivation Fee Per Occurrence …………………………………………………………………......$ 15.00 3. Flight Instructor Registration Annually……………………………………………………………………………………………….$ 100.00 4. Aircraft Mechanic Registration Annually……………………………………………………………………………………………….$ 100.00 5. Landing Fees* Under 12,500 lbs……………………………………………………………………………..………..$ 10.00 12,500 lbs. and over………………………………………………………………………………..….$ 25.00 *Landing fees apply to commercial operations that are not under an agreement with the County. 6. Ground Transportation Providers One Time Administrative Fee…………………………………………………………………....$ 1,000.00 Annual User Fee……………………………………...……………………………………..…....$ 1,200.00* *Or $0.50 per each trip (Note: a trip is defined as a pick up or drop off) 7. Airport Movement Area Authorization/ID Badge Issuance…………………………………………………………………………………………...No Cost Replacement Badge Per Occurrence……………………………………………………………...$ 30.00 Rates & Charges Effective January 1, 2019 EXHIBIT A Page 5 IV. MISCELLANEOUS FEES APPLICABLE TO BOTH AIRPORTS (CONTINUED) 8. Driver/Fueler Training First Training Class……………………………………………………………………………………..No Cost Each Subsequent Training Class……………………………………………………………………..$ 300.00 Replacement Badge…………………………………………………………………………………..$ 30.00 B. Variable Fees 1. Airport Sweeper, Fire Hydrant Clean Out, or Other Assistance Fee $125.00 per hour for each airport personnel. This fee will be increased annually on July 1 for each year after July 1, 2018, according to the change in the Consumer Price Index (CPI) for the preceding one-year period ending April 30 of each year and rounded to nearest whole dollar. 2. Airport Administration Staff Services for Account Reconciliation, Insurance Certificate Assistance, Property Re-inspections and/or Other Related Actions Fee $125.00 per hour or partial hour for each airport personnel. This fee will be increased annually on July 1 for each year after July 1, 2018, according to the change in the Consumer Price Index (CPI) for the preceding one-year period ending April 30 of each year and rounded to nearest whole dollar. 3. Property Fees (such as putting spray on the airfield pavement) Cost of time and materials necessary to restore property to former condition 4. Aircraft Improperly Parked & Obstructs Operations or Compromises Safety Fee Relocation fee……………………………………………….…….$ 125.00 Per Hour or Portion of an Hour 5. Aircraft Obstruction Runway and/or Taxiway Fees There is no charge for the first two (2) hours after a runway obstruction occurs. After the first two hours, there is a charge in the amount of $500 for each thirty minutes or portion thereof. 6. Property Development The developer is responsible for all costs associated with the development of airport property, including environmental review, design, and construction, but excluding Airport staff’s time. Upon the County’s acceptance of a developer’s proposal, the developer is required to make a good faith deposit of $10,000. If within six months of the proposal’s acceptance by the County, the developer fails to make meaningful progress in developing the agreed-upon development, as determined by the County’s Director of Airports, one-half of the security deposit will be non-refundable. If within twelve months of the proposal’s acceptance by the County, the developer fails to make meaningful progress in developing the agreed-upon development, as determined by the County’s Director of Airports, the entire security deposit will be non-refundable. If the developer enters into a long-term lease with the County for the site of the development, the remaining portion of the good faith deposit will be applied to the cost to the Airport of putting the lease in place, Rates & Charges Effective January 1, 2019 EXHIBIT A Page 6 excluding the cost of Airport staff’s time, but including the cost of other County staff’s time. At developer’s election, any remaining balance will be refunded to the developer or applied to ground rent. 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3073 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Agricultural Commissioner, or designee, to execute a contract with the United States Department of Agriculture in an amount not to exceed $63,495 for wildlife damage management services for the period July 1, 2025, through June 30, 2026. (60% State, 40% General Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Matt Slattengren, Ag Commissioner/Weights & Measures Director Report Title:Contract with the US Department of Agriculture for wildlife damage management services ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Agricultural Commissioner, or designee, to execute a contract with the United States Department of Agriculture in an amount not to exceed $63,495 for wildlife damage management services for the period July 1, 2025, through June 30, 2026. FISCAL IMPACT: This contract is funded with State Unclaimed Gas Tax revenue (60%) and County General Fund (40%). BACKGROUND: The United States Department of Agriculture (USDA) and Animal and Plant Health Inspection Services (APHIS) is a federal agency with a broad mission, which includes carrying out wildlife damage manageme11t activities. The USDA -APHIS Wildlife Services maintains an effective Integrated Wildlife Damage Management (IWDM) program to resolve conflicts with wildlife throughout the County. APHIS-Wildlife Services' overall goal is to maintain a biologically sound IWDM program to assist property owners, businesses, private citizens, and governmental agencies in resolving wildlife damage problems and conduct control activities in accordance with applicable local laws and regulations. Under this agreement, USDA assistance to the County may include (1) technical assistance through demonstration and instruction of wildlife damage prevention and/or control techniques, (2) predator identification and removal when livestock, crop, or natural resource damage is verified, (3) nuisance wildlife technical assistance including removal, if necessary, when property damage is identified, and (4) removal of wildlife displaying aggressive behavior or causing actual CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3073,Version:1 injury to County residents. CONSEQUENCE OF NEGATIVE ACTION: A negative action will restrict the Department in providing wildlife damage management services and taking corrective actions on existing wildlife damage problems for the residents of the County. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3074 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Agricultural Commissioner, or designee, to execute a contract with the California Department of Food and Agriculture in an amount not to exceed $36,000 to reimburse the County for trapping and detection of the European Grapevine Moth for the period of July 1, 2025, through June 30, 2026. (100% State) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Matt Slattengren, Ag Commissioner/Weights & Measures Director Report Title:Contract with California Department of Food and Agriculture for trapping and detection of the European Grapevine Moth ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Agricultural Commissioner, or designee, to execute a contract with the California Department of Food and Agriculture in an amount not to exceed $36,000 to reimburse the County for trapping and detection of the European Grapevine Moth for the period of July 1, 2025, through June 30, 2026. FISCAL IMPACT: This agreement reimburses the Department of Agriculture in an amount not to exceed $36,000. This is no County match of funds or cost share requirements. This revenue is budgeted in the FY 2025-2026 budget. 100% State funds. BACKGROUND: This agreement will reimburse the Department for conducting insect trapping to verify we are free of the European Grapevine Moth in Contra Costa County and to protect California grape growers from potential infestation of this devasting grape pest. CONSEQUENCE OF NEGATIVE ACTION: Failure to accept this agreement will cause a loss of revenue for the Department to protect local growers from an injurious pest. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3074,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3075 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Agricultural Commissioner, or designee, to execute a contract with the California Department of Food and Agriculture to receive reimbursement in an amount not to exceed $714,511 for the County to provide pest detection and trapping services for the period of July 1, 2025, through June 30, 2026. (100% State) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass dTo:Board of Supervisors From:Matt Slattengren, Ag Commissioner/Weights & Measures Director Report Title:Contract with California Department of Food and Agriculture for County to provide pest detection and trapping services ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Agricultural Commissioner, or designee, to execute a contract with the California Department of Food and Agriculture to receive reimbursement in an amount not to exceed $714,511 for the County to provide pest detection and trapping services for the period of July 1, 2025, through June 30, 2026. FISCAL IMPACT: The State will reimburse the County for expenses incurred in an amount not to exceed $714,511. This revenue has been budgeted in Fiscal Year 2025/2026. 100% State, no County match. BACKGROUND: The County shall provide for the placement and servicing of traps for the detection of exotic insect pests, which are considered hazardous to agriculture and the economy of California. The insects may include but are not limited to the Mediterranean Fruit Fly, Mexican Fruit Fly, Oriental Fruit Fly, Melon Fly, Gypsy Moth, and Japanese Beetle. This agreement includes delimitation work associated with the detection of one or more life stages of target pests in the County, which involves placement of additional traps around the detected pest(s) to determine the severity of the infestation. The service term is July 1, 2025, through June 30, 2026. This agreement includes an indemnification provision, which obligates the County to indemnify and defend the State for claims or losses arising out of the performance of this agreement. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3075,Version:1 CONSEQUENCE OF NEGATIVE ACTION: A negative action would result in the loss of revenue to the County and possible threats to the local agriculture and residents of Contra Costa County. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3076 Name: Status:Type:Consent Item Passed File created:In control:7/2/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the monetary donation report from the Animal Services Department, which describes the source and value of each gift received by Animal Services for FY 2024/25, Quarter 3 and 4: January 1, 2025, through June 30, 2025. (No fiscal impact) Attachments:1. 2024.25 Q4 ABF Donation Report, 2. 2024.25 Q3 ABF Donation Report Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Ben Winkleblack, Animal Services Director Report Title:ACCEPT the monetary donation report from the Animal Services Department, which describes the source and value of each gift received by Animal Services for FY 2024/25, Quarter 3 and 4: January 1, 2025, through June 30, 2025. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the monetary donation report from the Animal Services Department, which describes the source and value of each gift received by Animal Services for FY 2024/25, Quarter 3 and 4: January 1, 2025, through June 30, 2025. FISCAL IMPACT: This is an informational item only. No fiscal impact. The total value of donations received during FY 2024/25, Quarter 3 and 4 is $76,994.09. BACKGROUND: In 1998, the Animal Benefit Fund was created by the Animal Services Department to allow the Department to receive donations from individuals, animal welfare organizations and businesses to support animal health and welfare projects that are not funded by departmental or general County revenue. On April 19, 2016, the Board of Supervisors delegated specific authority to the Animal Services Director to accept any monetary donation, gift, bequest, or device made to or in favor of the Contra Costa County Animal Services Department, as allowed under Government Code section 25355, and to solicit donations for the benefit of shelter animals. Along with this delegated authority, the Animal Services Director must file a report with the Board of Supervisors every quarter that describes the source and value of each gift. On December 8, 2020, the Board of Supervisors adopted Resolution No. 2020/326, which authorized the CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3076,Version:1 Animal Services Director to implement the following programs within the Animal Benefit Fund beginning FY 2021/22: 1. Medical Assistance Program: This program is for medical assistance and emergency veterinary care for animals that are in the County's jurisdiction and/or have been accepted into the County shelter’s care. Funds are used for medical care over and above the mandated medical care for animals in the care of the shelter and that need further assistance to be made available for adoption or released to a transfer agency. Funds may also be used to provide necessary medical care to an animal to help keep the animal out of the shelter. 2. Humane Education Program: This program helps to support humane education services at the County animal shelter and within the community. Humane education support may also be used to help pet owners resolve behavioral problems that might otherwise cause them to give up their pet, to help shelter animals with behavioral issues that might keep them from being easily adopted, and to create humane education programs for school age children. 3. Shelter Intervention Program: Often, families in a crisis turn to surrendering their pet to a shelter due to lack of financial resources. The intervention program helps to provide resources to keep animals in their homes. Examples of intervention tools: spay/neuter, behavior/training assistance, fence repair and grooming. This program may also be used to help domestic violence victims or seniors on limited incomes to keep their pets in their lives when they may otherwise have had to consider relinquishment due to lack of funds for basic daily needs or medical concerns. 4. Spay Neuter and Wellness Program: This program allows spay/neuter, vaccinations, and microchips to be more affordable and accessible in Contra Costa County. Contra Costa Animal Services accomplishes this by establishing partnerships and is developing mobile programs to reach into the areas of the County in greatest need, targeting the species/breeds of animals most likely to be found in the County shelter, and supporting healthy community cats through TNR/RTF (trap-neuter-return / return- to-field) and Working Cat Adoptions. CONSEQUENCE OF NEGATIVE ACTION: Failure to accept the report will delay the information the Board of Supervisors has requested. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ Animal Services Department FY 2024/2025 Donation Report Quarter 4 - 04/01/2025 - 06/30/2025 GENERAL ABF WEB DONATION 4/2/2025 100.00$ GENERAL ABF WEB DONATION 4/2/2025 225.00$ GENERAL ABF GENERAL DONATION 4/2/2025 87.04$ GENERAL ABF GENERAL DONATION 4/2/2025 1,225.00$ GENERAL ABF GENERAL DONATION 4/4/2025 101.00$ GENERAL ABF GENERAL DONATION 4/9/2025 150.00$ GENERAL ABF GENERAL DONATION 4/9/2025 491.10$ GENERAL ABF WEB DONATION 4/10/2025 50.00$ GENERAL ABF WEB DONATION 4/14/2025 25.00$ GENERAL ABF GENERAL DONATION 4/15/2025 2,705.00$ GENERAL ABF GENERAL DONATION 4/15/2025 600.00$ GENERAL ABF GENERAL DONATION 4/15/2025 6.00$ GENERAL ABF GENERAL DONATION 4/15/2025 6.00$ GENERAL ABF GENERAL DONATION 4/18/2025 25.00$ GENERAL ABF GENERAL DONATION 4/18/2025 25.00$ GENERAL ABF GENERAL DONATION 4/21/2025 35.00$ GENERAL ABF GENERAL DONATION 4/24/2025 220.00$ GENERAL ABF GENERAL DONATION 4/30/2025 4,182.78$ GENERAL ABF GENERAL DONATION 4/30/2025 195.00$ GENERAL ABF GENERAL DONATION 4/30/2025 535.00$ GENERAL ABF GENERAL DONATION 5/1/2025 120.04$ GENERAL ABF WEB DONATION 5/2/2025 150.00$ GENERAL ABF GENERAL DONATION 5/2/2025 437.50$ GENERAL ABF GENERAL DONATION 5/2/2025 2,000.00$ GENERAL ABF WEB DONATION 5/6/2025 50.00$ GENERAL ABF GENERAL DONATION 5/7/2025 220.00$ GENERAL ABF GENERAL DONATION 5/7/2025 301.98$ GENERAL ABF WEB DONATION 5/9/2025 63.00$ GENERAL ABF GENERAL DONATION 5/16/2025 25.00$ GENERAL ABF GENERAL DONATION 5/16/2025 132.61$ GENERAL ABF GENERAL DONATION 5/16/2025 100.00$ GENERAL ABF GENERAL DONATION 5/16/2025 300.00$ GENERAL ABF GENERAL DONATION 5/16/2025 20.00$ GENERAL ABF WEB DONATION 5/16/2025 250.00$ GENERAL ABF GENERAL DONATION 5/23/2025 3.00$ GENERAL ABF GENERAL DONATION 5/23/2025 281.00$ GENERAL ABF GENERAL DONATION 5/23/2025 125.00$ GENERAL ABF GENERAL DONATION 5/27/2025 150.00$ GENERAL ABF GENERAL DONATION 5/30/2025 5,000.00$ GENERAL ABF GENERAL DONATION 5/30/2025 1,405.00$ GENERAL ABF WEB DONATION 6/2/2025 250.00$ GENERAL ABF WEB DONATION 6/2/2025 9,837.04$ GENERAL ABF GENERAL DONATION 6/2/2025 72.51$ GENERAL ABF GENERAL DONATION 6/6/2025 465.00$ GENERAL ABF GENERAL DONATION 6/6/2025 100.00$ GENERAL ABF WEB DONATION 6/9/2025 50.00$ GENERAL ABF GENERAL DONATION 6/13/2025 600.00$ GENERAL ABF GENERAL DONATION 6/13/2025 100.00$ GENERAL ABF WEB DONATION 6/26/2025 150.00$ GENERAL ABF WEB DONATION 6/27/2025 50.00$ GENERAL ABF GENERAL DONATION 6/30/2025 3,815.66$ Animal Services Department FY 2024/2025 Donation Report Quarter 4 - 04/01/2025 - 06/30/2025 GENERAL ABF GENERAL DONATION 6/30/2025 1,519.53$ GENERAL ABF GENERAL DONATION 6/30/2025 200.00$ TOTAL 39,332.79$ WEB DONATION 11,250.04$ GENERAL DONATION 28,082.75$ Animal Services Department FY 2024/2025 Donation Report Quarter 3 - 01/01/25 - 03/31/25 GENERAL ABF GENERAL DONATIONS 1/3/2025 $532.42 GENERAL ABF GENERAL DONATIONS 1/3/2025 $1,000.00 GENERAL ABF WEBSITE DONATION 1/3/2025 $260.00 GENERAL ABF WEBSITE DONATION 1/3/2025 $3,250.00 GENERAL ABF GENERAL DONATIONS 1/3/2025 $49.52 GENERAL ABF WEBSITE DONATION 1/3/2025 $3,430.00 GENERAL ABF WEBSITE DONATION 1/6/2025 $250.00 GENERAL ABF GENERAL DONATIONS 1/7/2025 $225.00 GENERAL ABF WEBSITE DONATION 1/8/2025 $500.00 GENERAL ABF GENERAL DONATIONS 1/10/2025 $10.00 GENERAL ABF WEBSITE DONATION 1/13/2025 $30.00 GENERAL ABF GENERAL DONATIONS 1/13/2025 $6.00 GENERAL ABF GENERAL DONATIONS 1/13/2025 $6.00 GENERAL ABF GENERAL DONATIONS 1/15/2025 $1,000.00 GENERAL ABF GENERAL DONATIONS 1/15/2025 $26.20 GENERAL ABF GENERAL DONATIONS 1/17/2025 $25.00 GENERAL ABF GENERAL DONATIONS 1/17/2025 $1.00 GENERAL ABF GENERAL DONATIONS 1/21/2025 $1,383.93 GENERAL ABF GENERAL DONATIONS 1/22/2025 $55.00 GENERAL ABF WEBSITE DONATION 1/23/2025 $100.00 GENERAL ABF WEBSITE DONATION 1/23/2025 $275.00 GENERAL ABF GENERAL DONATIONS 1/24/2025 $25.00 GENERAL ABF GENERAL DONATIONS 1/24/2025 $25.00 GENERAL ABF GENERAL DONATIONS 1/24/2025 $952.68 GENERAL ABF GENERAL DONATIONS 1/31/2025 $6,658.64 GENERAL ABF GENERAL DONATIONS 1/31/2025 $500.20 GENERAL ABF GENERAL DONATIONS 1/31/2025 $1,200.00 GENERAL ABF WEBSITE DONATION 1/31/2025 $150.00 GENERAL ABF GENERAL DONATIONS 2/4/2025 $2,765.00 GENERAL ABF GENERAL DONATIONS 2/6/2025 $473.84 GENERAL ABF WEBSITE DONATION 2/6/2025 $50.00 GENERAL ABF GENERAL DONATIONS 2/7/2025 $100.63 GENERAL ABF GENERAL DONATIONS 2/7/2025 $839.30 GENERAL ABF GENERAL DONATIONS 2/7/2025 $6.00 GENERAL ABF WEBSITE DONATION 2/11/2025 $20.00 GENERAL ABF WEBSITE DONATION 2/11/2025 $100.00 GENERAL ABF GENERAL DONATIONS 2/12/2025 $5.47 GENERAL ABF GENERAL DONATIONS 2/12/2025 $25.00 GENERAL ABF WEBSITE DONATION 2/14/2025 $100.00 GENERAL ABF WEBSITE DONATION 2/18/2025 $50.00 GENERAL ABF GENERAL DONATIONS 2/20/2025 $300.00 GENERAL ABF GENERAL DONATIONS 2/20/2025 $20.00 GENERAL ABF GENERAL DONATIONS 2/21/2025 $157.61 GENERAL ABF GENERAL DONATIONS 2/21/2025 $125.00 GENERAL ABF GENERAL DONATIONS 2/26/2025 $1,630.90 GENERAL ABF GENERAL DONATIONS 2/26/2025 $86.00 GENERAL ABF GENERAL DONATIONS 2/26/2025 $420.00 GENERAL ABF GENERAL DONATIONS 2/28/2025 $25.00 GENERAL ABF WEBSITE DONATION 2/28/2025 $200.00 GENERAL ABF WEBSITE DONATION 2/28/2025 $270.00 GENERAL ABF GENERAL DONATIONS 2/28/2025 $6.00 GENERAL ABF GENERAL DONATIONS 3/4/2025 $900.50 GENERAL ABF GENERAL DONATIONS 3/6/2025 $101.46 GENERAL ABF WEBSITE DONATION 3/11/2025 $650.00 GENERAL ABF WEBSITE DONATION 3/11/2025 $50.00 GENERAL ABF GENERAL DONATIONS 3/11/2025 $3,370.00 GENERAL ABF GENERAL DONATIONS 3/11/2025 $1,025.00 GENERAL ABF GENERAL DONATIONS 3/11/2025 $50.00 GENERAL ABF WEBSITE DONATION 3/12/2025 $27.50 GENERAL ABF GENERAL DONATIONS 3/19/2025 $150.00 GENERAL ABF GENERAL DONATIONS 3/19/2025 $7.50 GENERAL ABF GENERAL DONATIONS 3/19/2025 $450.00 GENERAL ABF GENERAL DONATIONS 3/19/2025 $315.00 GENERAL ABF WEBSITE DONATION 3/19/2025 $130.00 GENERAL ABF GENERAL DONATIONS 3/21/2025 $265.00 GENERAL ABF GENERAL DONATIONS 3/21/2025 $100.00 GENERAL ABF GENERAL DONATIONS 3/25/2025 $217.00 GENERAL ABF GENERAL DONATIONS 3/26/2025 $25.00 GENERAL ABF GENERAL DONATIONS 3/28/2025 $125.00 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3077 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Animal Services Director, or designee, to execute a contract with Koefran Industries, Inc. in the amount not to exceed $46,800 to provide animal disposal services for the period of July 1, 2025, to June 30, 2026. (58% Contract Cities, 9% User Fees, 33% County General Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Ben Winkleblack, Animal Services Director Report Title:Contract with Koefran Industries, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Animal Services Director, or designee, to execute a contract with Koefran Industries, Inc., in the amount not to exceed $46,800, and ACCEPT terms and conditions to provide animal disposal services for the Contra Costa County Animal Services Department for the period of July 1, 2025, to June 30, 2026. FISCAL IMPACT: This contract is funded by 58.4% City Contracts, 9.1% User Fees, 32.5% County General Fund. BACKGROUND: The Animal Services Department will continue to utilize Koefran Industries, Inc. for animal disposal services. The Contractor’s services include collecting deceased animals and biomaterial, including pharmaceutical waste from Contra Costa County Animal Services. The Animal Services Department has negotiated special conditions for the contract, which include an amendment to the standard Terms and Conditions, Section 18 (Indemnification). This item has been reviewed and approved by the office of the County Counsel. CONSEQUENCE OF NEGATIVE ACTION: CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3077,Version:1 Failure to approve this contract will affect the Department’s ability to dispose of deceased animals and pharmaceutical waste. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 263 Name: Status:Type:Consent Resolution Passed File created:In control:6/11/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-263 recognizing August 2025 as National Breastfeeding Month and designating August 1-7, 2025 as World Breastfeeding Week, and August 25-31, 2025 as Black Breastfeeding Week, as recommended by the Interim Health Services Director. Attachments:1. Resolution No. 2025-263 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Ori Tzvieli, Interim Health Services Director Report Title:National Breastfeeding Month - August 2025 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT resolution and ACCEPT presentation recognizing August 2025 as National Breastfeeding Month and designating August 1-7, 2025 as World Breastfeeding Week, and August 25-31, 2025 as Black Breastfeeding Week, as recommended by the Interim Health Services Director. FISCAL IMPACT: There is no fiscal impact for this action. BACKGROUND: National Breastfeeding month and World Breastfeeding week are recognized each August to promote, protect, and support breastfeeding as a key strategy for improving the health and well-being of mothers, infants, and families. Black Breastfeeding week is observed nationally to raise awareness within the black community and highlight the need for culturally relevant breastfeeding support and resource. Breastfeeding is the best source of nutrition for most infants and has been shown to reduce the risk of chronic diseases, infections, and postpartum depression, however, in the United States only 25% of infants are exclusively breastfeed in the first six months of life and 60% of mothers stop breastfeeding earlier then intended. Significant disparities persist by race, ethnicity, and socioeconomic status with black infants and those from lower-income household less likely to breastfed. CONSEQUENCE OF NEGATIVE ACTION: CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:RES 2025-263,Version:1 The Board of Supervisors of Contra Costa County, California IN THE MATTER OF Recognizing August as National Breastfeeding Month and designating World Breastfeeding Week, August 1 through August 7, 2025 and Black Breastfeeding Week, August 25 through August 31, 2025 WHEREAS,National Breastfeeding Month and World Breastfeeding Week are recognized each August to promote, protect, and support breastfeeding as a key strategy for improving the health and well-being of mothers, infants, and families; and WHEREAS,Black Breastfeeding Week is observed nationally to raise awareness within the Black community and highlight the need for culturally relevant breastfeeding support and resources; and WHEREAS,breastfeeding is the best source of nutrition for most infants and has been shown to reduce the risk of chronic diseases, infections, and postpartum depression, while also strengthening parent-infant bond; and WHEREAS,The American Academy of Pediatrics recommends exclusive breastfeeding for the first six months of life; however, in the US, only 25% of infants meet this goal, and 60% of mothers stop breastfeeding earlier than they intended. According to the Centers for Disease Control and Prevention (CDC), significant disparities persist by race, ethnicity, and socioeconomic status, with Black infants and those from lower-income households being less likely to be breastfed; and WHEREAS, several factors influence a parents’ ability to initiate and continue breastfeeding, including having limited access to community-based breastfeeding support that is culturally relevant; and WHEREAS, Contra Costa Health (CCH) is committed to promoting, protecting, and supporting breastfeeding through case management, public health education, and its Baby-Friendly Hospital designation at Contra Costa Regional Medical Center reflecting a systemwide commitment to best-practice, evidence-based care, and staff training, which includes training of thousands of inpatient and outpatient healthcare staff and providers to competently support mothers in initiating and sustaining breastfeeding; and WHEREAS, CCH Black Infant Health Program provides culturally relevant and responsive breastfeeding CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:RES 2025-263,Version:1 support that is resourced tailored to the needs of the Black families; and WHEREAS, CCH Women, Infants & Children (WIC) Program plays a leading role in advancing equitable access to breastfeeding support, particularly for low-income and historically underserved families, by providing culturally sensitive education, skilled lactation support, and community engagement; and WHEREAS,WIC’s Breastfeeding Peer Counselors and Lactation Consultants provided individualized care to 2,718 mothers in 2024, addressing barriers and empowering families with evidence based guidance; and WHEREAS,WIC observes National Breastfeeding Month annually through events at local offices that highlight the health benefits of breastfeeding, foster peer support, and in 2024 welcomed over 1,500 WIC families across Conta Costa Couty during National Breastfeeding Month. NOW, THEREFORE, BE IT RESOLVED that the Contra Costa County Board of Supervisors hereby recognizes and celebrates National Breastfeeding Month, World Breastfeeding Week, and Black Breastfeeding Week, and honors Contra Costa Health’s ongoing work to eliminate barriers, reduce disparities, and support breastfeeding as a vital foundation for lifelong health and well-being. CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 264 Name: Status:Type:Consent Resolution Passed File created:In control:7/29/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-264 recognizing August 31, 2025 as International Overdose Awareness Day in Contra Costa County, as recommended by Supervisor Andersen. Attachments:1. Resolution No. 2025-264 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Candace Andersen, District II Supervisor Report Title:Recognizing August 31, 2025 as International Overdose Awareness Day ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution No. 2025- reognizing August 31, 2025 as International Overdose Awareness Day. FISCAL IMPACT: No fiscal impact. BACKGROUND: See resolution. CONSEQUENCE OF NEGATIVE ACTION: n/a CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:RES 2025-264,Version:1 The Board of Supervisors of Contra Costa County, California IN THE MATTER OF RECOGNIZING AUGUST 31, 2025, AS INTERNATIONAL OVERDOSE AWARENESS DAY IN CONTRA COSTA COUNTY WHEREAS:the Contra Costa County Board of Supervisors does affirm and acknowledge the harm and impact surrounding drug overdose; and WHEREAS:the Board of Supervisors declares and recognizes International Overdose Awareness Day which is being held to eliminate the stigma associated with overdose,remember loved ones who have died from drug overdose, and support those left behind with their grief; and WHEREAS:the Board of Supervisors,in partnership with Contra Costa Health Services and our many community and health partners,resolves to help reduce the number of overdoses which continue to claim the lives of Contra Costa County community members every year and forever affects those who loved and cared about them; and WHEREAS:the Board of Supervisors acknowledges that the people affected by overdose are our family members,friends,co-workers and neighbors,and are deserving of our remembrance,love,compassion and support; and THEREFORE,BE IT RESOLVED THAT the Board of Supervisors of Contra Costa County,along with the Contra Costa County MEDS Coalition,the National Coalition Against Prescription Drug Abuse and other community partners, does hereby proclaim August 31st, 2025, as International Overdose Awareness Day. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:RES 2025-264,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 265 Name: Status:Type:Consent Resolution Passed File created:In control:7/30/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-265 recognizing the week of August 3-10, 2025 as National Health Center Week, as recommended by Supervisor Andersen. Attachments:1. Resolution No. 2025-265 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Candace Andersen, District II Supervisor Report Title:August 3-9, 2025 National Health Center Week ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution No. 2025- recognizing the week of August 3-9, 2025 as National Health Center Week, as recommended by Supervisor Andersen. FISCAL IMPACT: No fiscal impact. BACKGROUND: See resolution. CONSEQUENCE OF NEGATIVE ACTION: n/a CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:RES 2025-265,Version:1 The Board of Supervisors of Contra Costa County, California IN THE MATTER OF recognizing August 3-9, 2025 as National Health Center Week. WHEREAS,for over 50 years, America’s community health centers have provided high-quality, cost effective, equitable, and accessible primary and preventative care regardless of ability to pay; and WHEREAS,Contra Costa community health centers welcome all, address the needs of all populations and promote health equity; and WHEREAS,Contra Costa community health centers reduce healthcare disparities, overcome barriers to healthcare access, including geography, income, insurance status, and measurably improve the health and wellbeing of their patients; and WHEREAS,Contra Costa community health centers continue to be strong partners with the County of Contra Costa; and WHEREAS,Contra Costa community health centers are the core safety-net providers to our most vulnerable populations, many of which are at increased risk for chronic diseases, infectious diseases, and poor health outcomes; and WHEREAS,Contra Costa community health centers have promoted innovative ways to provide preventative and primary care to patients such as telehealth; by ensuring patients can access basic necessities like food, housing resources, by advocating for additional resources and supports for their patients; and WHEREAS, Community health centers are the health care home for over 30 million Americans in over 14,000 communities across the nation, with one in every 5 California residents receiving their care at a community health center; and CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:RES 2025-265,Version:1 WHEREAS,National Health Center Week offers the opportunity to honor Contra Costa’s community health centers, and acknowledge their mission-driven staff, volunteers, and board members for their service. NOW, THEREFORE, BE IT RESOLVED:that the Contra Costa County Board of Supervisors hereby recognizes the week of August 3-9, 2025 as National Health Center Week and encourages Contra Costa County residents to celebrate the important partnership between Contra Costa ‘s community health centers and the communities they serve. CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3099 Name: Status:Type:Consent Item Passed File created:In control:7/29/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPOINT Cesar Court to the City of Brentwood’s local seat with a term expiring September 30, 2025, Inderprit Sekhon to the At-Large Alternate #1 seat with a term expiring September 30, 2025, Deborah Weiner to the At-Large Alternate #2 seat with a term expiring September 30, 2025 and Holly Frates to the At-Large Alternate #3 seat with a term expiring September 30, 2025 on the Advisory Council on Aging, as recommended by the Family and Human Services Committee. Attachments:1. Cesar Court_Advisory Council on Aging_Redacted, 2. Frates, Holly (ACOA) 03-30-25 [D4]_Redacted, 3. Sekhon, Indy 3.31.25 Redacted, 4. Steven Freshman ACOA Application 7.2.2025 Redacted, 5. Wiener, Deborah (ACOA) 03-30-25 [D2]_Redacted, 6. ACOA Roster for FHS.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Family & Human Services Committee Report Title:Appointments to the Advisory Council on Aging ☐Recommendation of the County Administrator ☒ Recommendation of Board Committee RECOMMENDATIONS: APPOINT Cesar Court to the City of Brentwood’s local seat with a term expiring September 30, 2025, Inderprit Sekhon to the At-Large Alternate #1 seat with a term expiring September 30, 2025, Deborah Weiner to the At-Large Alternate #2 seat with a term expiring September 30, 2025 and Holly Frates to the At-Large Alternate #3 seat with a term expiring September 30, 2025 on the Advisory Council on Aging, as recommended by the Family and Human Services Committee. FISCAL IMPACT: There is no fiscal impact for this action. BACKGROUND: On January 7, 2020, the Board of Supervisors adopted Resolution No. 2020/1 adopting policy amendments governing appointments to boards, committees, and commissions that are advisory to the Board of Supervisors. Included in this resolution was a requirement that applications for at-large/countywide seats be reviewed by a Board of Supervisors committee. The Advisory Council on Aging (ACOA) provides a means for county-wide planning, cooperation and coordination for individuals and groups interested in improving and developing services and opportunities for the older residents of this County. The Council provides leadership and advocacy on behalf of older persons CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:25-3099,Version:1 and serves as a channel of communication and information on aging. The Advisory Council on Aging consists of 40 members serving 2-year staggered terms, each ending on September 30. The Council consists of representatives of the target population and the general public, including older low-income and military persons; at least one-half of the membership must be made up of actual consumers of services under the Area Plan. The Council includes: 19 representatives recommended from each Local Committee on Aging, 1 representative from the Nutrition Project Council, 1 Retired Senior Volunteer Program, and 19 Members at-Large. Pursuant to the ACOA Bylaws, the ACOA may recommend for appointment up to four (4) alternate Member-at- Large (MAL) members, who shall serve and vote in place of members (City or MAL) who are absent from, or who are disqualifying themselves from participating in a meeting of the ACOA. The Area Agency on Aging, the ACOA and the Clerk of the Board, using Contra Costa TV (CCTV), assisted with recruitment. Area Agency on Aging staff has encouraged interested individuals including minorities to apply through announcements provided at the Senior Coalition meetings and at the regular monthly meetings of the ACOA. The Contra Costa County Employment and Human Services Department (EHSD) website contains dedicated web content where interested members of the public are encouraged to apply. The website provides access to the Board of Supervisors' official application with instructions on whom to contact for ACOA related inquiries, including application procedures. Cesar Court submitted an application for ACOA membership on June 17, 2025. The City of Brentwood recommended Cesar Court to serve as the ACOA’s City of Brentwood’s representative on June 10, 2025, with a term ending September 30, 2025. Steven Freshman submitted an application for ACOA membership on July 2, 2025. The Town of Danville recommended Steven Freshman to serve as the ACOA’s Alamo-Danville representative on June 17, 2025, with a term ending September 30, 2025. Inderprit Sekhon submitted an application for ACOA membership on March 31, 2025. The ACOA Membership Committee interviewed Inderprit Sekhon on May 21, 2025 and recommended that he fill Alternate #1 seat. At the general meeting of the ACOA on June 18, 2025, members of the ACOA voted unanimously to approve Inderprit Sekhon’s appointment to fill the At-Large Alternate #1 seat, with a term ending September 30, 2025. Deborah Weiner submitted an application for ACOA membership on March 31, 2025. The ACOA Membership Committee interviewed Deborah Weiner on May 21, 2025 and recommended that he fill Alternate #2 seat. At the general meeting of the ACOA on June 18, 2025, members of the ACOA voted unanimously to approve Deborah Weiner’s appointment to fill the At-Large Alternate #2 seat, with a term ending September 30, 2025. Holly Frates submitted an application for ACOA membership on March 31, 2025. The ACOA Membership Committee interviewed Holly Frates on May 21, 2025 and recommended that she fill Alternate #3 seat. At the general meeting of the ACOA on June 18, 2025, members of the ACOA voted unanimously to approve Holly Frates’s appointment to fill the At-Large Alternate #3 seat, with a term ending September 30, 2025. At the July 14, 2025, Family and Human Services Meeting, the Committee approved the appointments of Cesar Court to the City of Brentwood’s local seat, Steven Freshman to the Alamo-Danville local seat, Inderprit Sekhon to the At-Large Alternate #1 seat, Deborah Weiner to the At-Large Alternate #2 seat and Holly Frates to the At-Large Alternate #3 seat on the Advisory Council on Aging. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:25-3099,Version:1 The appointment of Steven Freshman to the Alamo-Danville local seat will be brought to the Board of Supervisors in a future agenda. The Alamo-Danville local seat vacates on August 8, 2025 and an appointment can not be made until after 10 business days. CONSEQUENCE OF NEGATIVE ACTION: Failure to appoint and reappoint members is likely to reduce public participation in advising policy development. CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ Hollis (Holly) Frates Experience APRIL 2022-PRESENT Senior Services Manager / Pleasant Hill Recreation & Park District, Pleasant Hill, CA • Manage a 27,000 square foot Senior Center for the community of Pleasant Hill. • Manage and lead 3 full-time and 1 part-time staff members of the Senior Center. • Prepare, present, and manage multiple grants of $1,000-$20,000 per year for various programs. • Manage a budget of $1.3 million for the Senior Center. • Establish and build relationships with businesses and nonprofits to maximize connections in the senior community. • Handles potentially difficult Senior Center patrons with de-escalation protocols. • Chair of the PHRPD DEIB Committee. • Attended 2 years of NRPA’s Supervisor Management School in Oglebay, WV (2023-2024) APRIL 2007 – APRIL 2022 Program Supervisor / Pleasant Hill Recreation & Park District, Pleasant Hill, CA • Plan, implement and evaluate programs and special events for 10-2,000+ diverse populations including seniors and adults with developmental disabilities. • Create, promote, manage, and evaluate education and fitness classes for seniors and adults. • Prepare, present, and manage multiple grants of $1,000-$20,000 per year for various programs. • Manage over 250 senior volunteers. This includes onboarding, training, evaluating and constant improvement to the program. • Oversee the Pleasant Hill County Nutrition Program site for senior citizens. • Manage multiple budgets. • Responsible for adapting programs during COVID to provide a lifeline to vulnerable senior population. • Direct seniors to resources for housing, food, mental health services, caregiving, transportation, and other essential needs. Education MAY 2011 Masters in Public Administration with Management focus/ San Francisco State University, San Francisco, CA MAY 2007 B.S. in Recreation with Gerontology Focus / Western Kentucky Univ., Bowling Green, KY Graduated with Magna Cum Laude honors, Gerontology Student of the Year 2007 Skills • Proficient in Microsoft Applications • Emotional Management • Active Listening • Flexibility • Customer Service • Institutional Knowledge of the Senior Industry • Proficient on other computer applications: ie: Canva, Constant Contact Please return completed applications to: Clerk of the Board of Supervisors ϭϬϮϱƐĐŽďĂƌ^ƚƌĞĞƚ͕ϭƐƚ&ůŽŽƌ Martinez, CA 94553 or email to: ClerkofTheBoard@cob.cccounty.us Contra Costa County ŽLJŽƵǁŽƌŬŝŶŽŶƚƌĂŽƐƚĂŽƵŶƚLJ͍ Home Address - Street City WŽƐƚĂů Code PƌŝŵĂƌLJWhone (best number to reach you)EmailĚĚƌĞƐƐ Resident of Supervisorial District;ŝĨŽƵƚŽĨŽƵŶƚLJ͕ƉůĞĂƐĞĞŶƚĞƌEͬͿ͗ /ĨzĞƐ͕ŝŶǁŚŝĐŚŝƐƚƌŝĐƚĚŽLJŽƵǁŽƌŬ͍ BOARDS, COMMITTEES, AND COMMISSIONS APPLICATION &ŝƌƐƚEĂŵĞ DŝĚĚůĞ/ŶŝƚŝĂů>ĂƐƚEĂŵĞ KĐĐƵƉĂƚŝŽŶĂů>ŝĐĞŶƐĞƐŽŵƉůĞƚĞĚ͗ G.E.D. 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(Please refer toƚŚĞƌĞůĂƚŝŽŶƐŚŝƉƐ ůŝƐƚĞĚƵŶĚĞƌƚŚĞΗ/ŵƉŽƌƚĂŶƚ/ŶĨŽƌŵĂƚŝŽŶΗƐĞĐƚŝŽŶŽŶƉĂŐĞϯŽĨƚŚŝƐĂƉƉůŝĐĂƚŝŽŶ or Resolution Eo. 20Ϯϭ/Ϯϯϰ)͘ >ŝƐƚĂŶLJǀŽůƵŶƚĞĞƌĂŶĚĐŽŵŵƵŶŝƚLJĞdžƉĞƌŝĞŶĐĞ͕ŝŶĐůƵĚŝŶŐĂŶLJďŽĂƌĚƐŽŶǁŚŝĐŚLJŽƵŚĂǀĞƐĞƌǀĞĚ͘ /ĨzĞƐ͕ƉůĞĂƐĞĂůƐŽůŝƐƚƚŚĞŽŶƚƌĂŽƐƚĂŽƵŶƚLJĂĚǀŝƐŽƌLJďŽĂƌĚ;ƐͿŽŶǁŚŝĐŚLJŽƵŚĂǀĞƉƌĞǀŝŽƵƐůLJƐĞƌǀĞĚ͗ Please check one:YesNo /f Yes, please identify the nature of the relationship: /ĂŵŝŶĐůƵĚŝŶŐŵLJƌĞƐƵŵĞǁŝƚŚƚŚŝƐĂƉƉůŝĐĂƚŝŽŶ͗ Please check one: zĞƐ EŽ ƌĞLJŽƵĐƵƌƌĞŶƚůLJŽƌŚĂǀĞLJŽƵĞǀĞƌďĞĞŶĂƉƉŽŝŶƚĞĚƚŽĂŽŶƚƌĂŽƐƚĂŽƵŶƚLJĂĚǀŝƐŽƌLJďŽĂƌĚ͍ 3$*(RI 7+,6)250,6$38%/,&'2&80(17 WůĞĂƐĞĞdžƉůĂŝŶǁŚLJLJŽƵǁŽƵůĚůŝŬĞƚŽƐĞƌǀĞŽŶƚŚŝƐƉĂƌƚŝĐƵůĂƌďŽĂƌĚ͕ĐŽŵŵŝƚƚĞĞ͕ŽƌĐŽŵŵŝƐƐŝŽŶ͘ I'm currently on the Board for the Interfaith Center of Miami University, Ohio. ✔ ✔ ✔ I currently work in a nonprofit focused on reframing healthcare to include cultural medicines, food as medicine, farming, ecology, and more. This nonprofit puts me in constant relationship with incredible healthcare providers, who I would love to introduce to the aging population in contra costa county. ✔ I regularly volunteer at senior centers, libraries and senior services at churches. My intention is to support the older generations with tools for aging well. I feel it's my duty to pay it forward, and hop that it also affects my own aging. I often wonder what would happen if we lean in to the systems of aging and improve them while we are younger. As a 42 year old, I'd love to offer my experience, innovation, and understanding o systems to improve this for folks who are aging and those will be entering the space soon ϭϬϮϱƐĐŽďĂƌ^ƚƌĞĞƚ͕ϭƐƚ&ůŽŽƌ DĂƌƚŝŶĞnj͕ϵϰϱϱϯ Submit this application to:ůĞƌŬŽĨdŚĞŽĂƌĚΛĐŽď͘ĐĐĐŽƵŶƚLJ͘ƵƐKZClerk of the Board 6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional commitment of time. 5. Meeting dates and times are subject to change and may occur up to two (2) days per month. 7.As indicated in Board Resolution 20Ϯϭ/Ϯϯϰ, a person will not be eligible for appointment if he/she is related to a Board of SupervisorsΖ member in any of the following relationships:;ϭͿDŽƚŚĞƌ͕ĨĂƚŚĞƌ͕ƐŽŶ͕ĂŶĚĚĂƵŐŚƚĞƌ͖;ϮͿƌŽƚŚĞƌ͕ƐŝƐƚĞƌ͕ŐƌĂŶĚŵŽƚŚĞƌ͕ŐƌĂŶĚĨĂƚŚĞƌ͕ŐƌĂŶĚƐŽŶ͕ĂŶĚ ŐƌĂŶĚĚĂƵŐŚƚĞƌ͖;ϯͿ,ƵƐďĂŶĚ͕ǁŝĨĞ͕ĨĂƚŚĞƌͲŝŶͲůĂǁ͕ŵŽƚŚĞƌͲŝŶͲůĂǁ͕ƐŽŶͲŝŶͲůĂǁ͕ĚĂƵŐŚƚĞƌͲŝŶͲůĂǁ͕ƐƚĞƉƐŽŶ͕ĂŶĚƐƚĞƉĚĂƵŐŚƚĞƌ͖;ϰͿZĞŐŝƐƚĞƌĞĚĚŽŵĞƐƚŝĐ ƉĂƌƚŶĞƌ͕ƉƵƌƐƵĂŶƚƚŽĂůŝĨŽƌŶŝĂ&ĂŵŝůLJŽĚĞƐĞĐƚŝŽŶϮϵϳ͖;ϱͿdŚĞƌĞůĂƚŝǀĞƐ͕ĂƐĚĞĨŝŶĞĚŝŶϭĂŶĚϮĂďŽǀĞ͕ĨŽƌĂƌĞŐŝƐƚĞƌĞĚĚŽŵĞƐƚŝĐƉĂƌƚŶĞƌ͖;ϲͿŶLJ ƉĞƌƐŽŶǁŝƚŚǁŚŽŵĂŽĂƌĚDĞŵďĞƌƐŚĂƌĞƐĂĨŝŶĂŶĐŝĂůŝŶƚĞƌĞƐƚĂƐĚĞĨŝŶĞĚŝŶƚŚĞWŽůŝƚŝĐĂůZĞĨŽƌŵĐƚ;'ŽǀΖƚŽĚĞΑϴϳϭϬϯ͕&ŝŶĂŶĐŝĂů/ŶƚĞƌĞƐƚͿ͕ƐƵĐŚĂƐ ĂďƵƐŝŶĞƐƐƉĂƌƚŶĞƌŽƌďƵƐŝŶĞƐƐĂƐƐŽĐŝĂƚĞ͘ 1.This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government Code §6250-6270). 2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County. 3. Members of certain boards, commissions, and committees may be required to: 1) file a Statement of Economic Interest Form also known as a Form 700, and 2) complete the State Ethics Training Course as required by AB 1234. 4. Meetings may be held in various locations and some locations may not be accessible by public transportation. Important Information Questions about this application? Contact the Clerk of the Board at (925) ϲϱϱͲϮϬϬϬ or by email at ClerkofTheBoard@cob.cccounty.us Signed: Date: I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my knowledge and belief, and are made in good faith. I acknowledge and understand that all information in this application is publicly accessible. I understand and agree that misstatements and/or ommissions of material fact may cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County. 3$*(RI 7+,6)250,6$38%/,&'2&80(17 in y se on 3/31/2025 Please return completed applications to: Clerk of the Board of Supervisors 1025 Escobar Street, 1st Floor Martinez, CA 94553 or email to: ClerkofTheBoard@cob.cccounty.us Contra Costa County Do you work in Contra Costa County? Home Address - Street City Postal Code Primary Phone (best number to reach you)Email Address Resident of Supervisorial District (if out of County, please enter N/A): If Yes, in which District do you work? BOARDS, COMMITTEES, AND COMMISSIONS APPLICATION First Name Middle Initial Last Name Occupational Licenses Completed: G.E.D. Certificate Yes No No Degree Type/Course of Study/Major Degree AwardedColleges or Universities Attended High School Diploma CA High School Proficiency Certificate EDUCATIO N Yes Yes Yes No State Certificate Awarded for Training? Yes No Pl ease check one: Yes No If Yes, how many? No Check appropriate box if you possess one of the following: PAGE 1 of 3 THIS FORM IS A PUBLIC DOCUMENT Current Employer Job Title Length of Employment How long have you lived or worked in Contra Costa County? Board, Committee, or Commission Seat Name Have you ever attended a meeting of the advisory board for which you are applying? Other Trainings Completed: Yes No District Locator Tool Yes NoWould you like to be considered for appointment to other advisory bodies for which you may be qualified? Are you a veteran of the U.S. Armed Forces? Yes No Do you have any obligations that might affect your attendance at scheduled meetings? If Yes, please explain: Yes No Describe your qualifications for this appointment. (NOTE: you may also include a copy of your resume). Please check one: Yes No If Yes, please list the Contra Costa County advisory board(s) on which you are currently serving: Please check one: Yes No If Yes, please identify the nature of the relationship: Do you have any financial relationships with the county, such as grants, contracts, or other economic relationships? Do you have a familial relationship with a member of the Board of Supervisors? (Please refer to the relationships listed under the "Important Information" section on page 3 of this application or Resolution No. 2021/234). List any volunteer and community experience, including any boards on which you have served. If Yes, please also list the Contra Costa County advisory board(s) on which you have previously served: Please check one: Yes No If Yes, please identify the nature of the relationship: I am including my resume with this application: Please check one: Yes No Are you currently or have you ever been appointed to a Contra Costa County advisory board? PAGE 2 of 3 THIS FORM IS A PUBLIC DOCUMENT Please explain why you would like to serve on this particular board, committee, or commission. 1025 Escobar Street, 1st Floor Martinez, CA 94553 Submit this application to: ClerkofTheBoard@cob.cccounty.us OR Clerk of the Board 6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional commitment of time. 5. Meeting dates and times are subject to change and may occur up to two (2) days per month. 7.As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if he/she is related to a Board of Supervisors' member in any of the following relationships: (1) Mother, father, son, and daughter; (2) Brother, sister, grandmother, grandfather, grandson, and granddaughter; (3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and stepdaughter; (4) Registered domestic partner, pursuant to California Family Code section 297; (5) The relatives, as defined in 1 and 2 above, for a registered domestic partner; (6) Any person with whom a Board Member shares a financial interest as defined in the Political Reform Act (Gov't Code §87103, Financial Interest), such as a business partner or business associate. 1.This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government Code §6250-6270). 2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County. 3. Members of certain boards, commissions, and committees may be required to: 1) file a Statement of Economic Interest Form also known as a Form 700, and 2) complete the State Ethics Training Course as required by AB 1234. 4. Meetings may be held in various locations and some locations may not be accessible by public transportation. Important Information Questions about this application? Contact the Clerk of the Board at (925) 655-2000 or by email at ClerkofTheBoard@cob.cccounty.us Signed: Date: I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my knowledge and belief, and are made in good faith. I acknowledge and understand that all information in this application is publicly accessible. I understand and agree that misstatements and/or ommissions of material fact may cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County. PAGE 3 of 3 THIS FORM IS A PUBLIC DOCUMENT Deborah Wiener | Alamo, CA 94507 | Objective Experienced leader and dedicated community advocate with a passion for public service. Committed to leveraging my expertise in strategic planning, organizational leadership, and collaboration to contribute meaningfully to the mission of any community board focused on enhancing public services and addressing community needs. Education St. Mary’s College Bachelor of Arts in Business Management Professional Experience Entrepreneur/Owner Quickscrews/Quickbolt International Corporation 1987 – Present ● Oversee all aspects of business operations, including strategic planning, facilities management, and fleet management. ● Develop and implement human resources policies and provide consulting on employee relations and development. ● Manage accounting functions and ensure financial accuracy and compliance. ● Lead team-building initiatives to foster a collaborative and effective work environment. ● Successfully grew and sustained a thriving business for over 37 years. Public Service and Leadership Civil Grand Jury Member Contra Costa County 2024 – 2025 ● Served on multiple committees, including Law & Justice and Health & Human Services. ● Conducted research, facilitated interviews, and developed actionable recommendations on key issues such as youth services, public defense, and child welfare. ● Held leadership roles, including Team Building Chair and Subcommittee Chair, demonstrating strong organizational and analytical skills. Toastmasters International ● Held leadership roles, including Area Director and Division Director, mentoring members and fostering club growth. ● Designed and delivered leadership training programs and facilitated speech contests. ● Chaired committees such as New Community Club Chair, Nominating Committee Chair, and Realignment Committee Chair, contributing to strategic organizational initiatives. Nonprofit Board Service ● Served as a board member, providing strategic direction and oversight to advance the organization’s mission. Additional Accomplishments ● International Best-Selling Author and Columnist: Published works recognized globally for their insight and impact. ● Expertise in public speaking, meeting facilitation, and community engagement. Skills ● Strategic Planning and Project Management ● Research and Data Analysis ● Team Building and Leadership ● Human Resource Consulting and Employee Development ● Financial Management and Accounting ● Public Speaking and Meeting Facilitation Contra Costa Advisory Council on Aging Roster (as of 10/2023) Seat Title Term Expiration Current Incumbent District City of Residence BOS Appointment Date At-Large 1 9/30/2026 Lang, Thomas I El Sobrante 3/21/2023 At-Large 2 9/30/2026 Krohn, Shirley IV Walnut Creek 10/11/2022 At-Large 3 9/30/2025 Hayes, Michelle I Richmond 6/13/2023 At-Large 4 9/30/2024 Alan Goldhammer II Orinda 1/21/2025 At-Large 5 9/30/2026 Card, Deborah V Pittsburg 10/11/2022 At-Large 6 9/30/2026 Lipson, Steve I El Cerrito 10/11/2022 At-Large 7 9/30/2025 Lopez, Nicola III Antioch 10/8/2024 At-Large 8 9/30/2026 Maxwell, Sharon II Danville 4/28/2025 At-Large 9 9/30/2025 Ortega, Julie II Danville 3/5/2024 At-Large 10 9/30/2026 Tobey, Terri II Walnut Creek 10/11/2022 At-Large 11 9/30/2025 Shaefer, Carol II Walnut Creek 3/5/2024 At-Large 12 9/30/2025 Dubbels, Brock IV Walnut Creek 6/10/2025 At-Large 13 9/30/2025 Boaz, Roger II Byron 3/5/2024 At-Large 14 9/30/2025 Yee, Dennis IV Pleasant Hill 10/19/2021 At-Large 15 9/30/2025 Robertson, Logan IV Concord 3/5/2024 At-Large 16 9/30/2025 O'Toole, Brian IV Walnut Creek 10/19/2021 At-Large 17 9/30/2026 Donovan, Kevin D.II Danville 10/11/2022 At-Large 18 9/30/2026 Wener, Michael II Walnut Creek 11/2/2021 At-Large 19 9/30/2025 Kleiner, Jill II Moraga 10/19/2021 At-Large 20 9/30/2026 Sakai-Miller, Sharon II San Ramon 3/22/2022 Local Seat: Antioch 9/30/2024 Vacant III Local Seat: Brentwood 9/30/2025 Vacant III Local Seat: Clayton 9/30/2025 Vacant IV Local Seat: Concord 9/30/2025 Fowler, Marilyn IV Concord 5/23/2023 Local Seat: Danville 9/30/2025 Donnelly, James II Danville 10/19/2021 Local Seat: El Cerrito 9/30/2026 Kehoe, Carol I El Cerrito 7/12/2022 Local Seat: Hercules 9/30/2024 Green, Sarah V Hercules 2/25/2025 Local Seat: Lafayette 9/30/2025 Morisky, Richard II Lafayette 3/5/2024 Local Seat: Martinez 9/30/2025 Monroy-Dexter, Kathryn V Martinez 11/12/2024 Local Seat: Moraga 9/30/2025 Benavides, Francisco II Moraga 4/9/2024 Local Seat: Oakley 9/30/2025 Buckman, Chalo III Oakley 2/25/2025 Local Seat: Orinda 9/30/2025 Evans, Candace II Orinda 10/19/2021 Local Seat: Pinole 9/30/2025 Magistrado, Lori I Pinole 1/19/2024 Local Seat: Pittsburg Vacant Local Seat: Pleasant Hill 9/30/2025 Van Ackeren, Lorna IV Pleasant Hill 10/19/2021 Local Seat: Richmond 9/30/2026 Burkhart, Cate I Richmond 3/21/2023 Local Seat: San Pablo Vacant I Local Seat: San Ramon Vacant II Local Seat: Walnut Creek 9/30/2025 Kalm, Denise IV Walnut Creek 4/9/2024 Contra Costa Advisory Council on Aging Roster (as of 10/2023) Seat Title Term Expiration Current Incumbent District City of Residence BOS Appointment Date Alternate Member 1 Pending Alternate Member 2 Pending Alternate Member 3 Pending Alternate Member 4 Vacant Pending Approval Vacant 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:225-3100 Name: Status:Type:Consent Item Passed File created:In control:7/25/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:REAPPOINT Raymond Chimezie and Tumani Drew to the At-Large Representative seats on the Juvenile Justice Coordinating Council for terms ending August 5, 2027, as recommended by the Public Protection Committee. Attachments:1. Attachment A. Application.pdf, 2. Attachment B. Application.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 2 Pass To:Board of Supervisors From:Esa Ehmen-Krause, County Probation Officer Report Title:APPOINT Raymond Chimezie and Tumani Drew to the At-Large Representative seats on the Juvenile Justice Coordinating Council for a term ending August 5, 2027, as recommended by the Public Protection Committee. ☐Recommendation of the County Administrator ☒ Recommendation of Board Committee RECOMMENDATIONS: REAPPOINT Raymond Chimezie and Tumani Drew to At-Large Representative seats on the Juvenile Justice Coordinating Council for terms ending August 5, 2027, as recommended by the Public Protection Committee. FISCAL IMPACT: No fiscal impact. BACKGROUND: The Juvenile Justice Coordinating Council (JJCC) is a multi-agency advisory body that informs the development and implementation of a countywide juvenile justice plan. As a result of two (2) At-Large Representative vacancies, the Probation Department conducted a countywide recruitment effort to identify candidates to serve on the advisory body. In response to the recruitment press release, Probation received a total of four (4) applications for the At-Large Representative seats before the deadline of July 7, 2025. All applicants were invited to participate in public interviews scheduled for the July 21, 2025, Public Protection Committee (PPC) meeting. On July 21, 2025, the PPC deliberated on the candidate applications of Tumani Drew, Raymond Chimezie, Julianne Davis, and Edwin Hill. Ultimately, the PPC motioned for the recommendation to the Board of Supervisors to reappoint Tumani Drew and Raymond Chimezie to the two vacant At-Large Representative seats. Attachments A and B are included for the Board’s consideration of the two recommended candidates. Tumani Drew works in Contra Costa County and Raymond Chimezie lives in Contra Costa County and are therefore eligible for appointments to the At-Large Representative Seats. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3100,Version:2 CONSEQUENCE OF NEGATIVE ACTION: If this action is not approved, the two At-Large Representative seats will remain vacant, and the Juvenile Justice Coordinating Council (JJCC) will be unable to reach quorum. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3101 Name: Status:Type:Consent Item Passed File created:In control:7/29/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPOINT Tim Fares to the Public Agency #4 - East seat with a term expiring April 30, 2027, Megan Miccio to the Public Agency #3 - Central/South seat with a term expiring April 30, 2028, and Okeena Dickson to the Child Care Consumer #4 - East seat with a term expiring April 30, 2028 on the Local Planning and Advisory Council for Early Care and Education, as recommended by the Family and Human Services Committee. Attachments:1. Fares, Tim Application Redacted, 2. Dickson, Okeena Application Redacted, 3. Miccio, Megan Application Redacted, 4. CCCOE LPC Roster 7.9.25 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Family & Human Services Committee Report Title:Appointments to the Local Planning and Advisory Council for Early Care and Education (LPC) ☐Recommendation of the County Administrator ☒ Recommendation of Board Committee RECOMMENDATIONS: APPOINT Tim Fares to the Public Agency #4 - East seat with a term expiring April 30, 2027, Megan Miccio to the Public Agency #3 - Central/South seat with a term expiring April 30, 2028, and Okeena Dickson to the Child Care Consumer #4 - East seat with a term expiring April 30, 2028 on the Local Planning and Advisory Council for Early Care and Education, as recommended by the Family and Human Services Committee. FISCAL IMPACT: There is no fiscal impact for this action. BACKGROUND: The review of applications for appointments to the Contra Costa Local Planning Council for Child Care and Development was originally referred to the Family and Human Services Committee by the Board of Supervisors on April 22, 1997. The Local Planning and Advisory Council for Early Care and Education (LPC) coordinates programs and services affecting early childcare and education, including recommendations for the allocation of federal funds to local early childcare and education programs. The LPC consists of 20 members: 4 consumer representatives - a parent or person who receives or has received CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3101,Version:1 child care services in the past 36 months; 4 child care providers - a person who provides child care services or represents persons who provide child care services; 4 public agency representatives - a person who represents a city, county, city and county, or local education agency; 4 community representatives - a person who represents an agency or business that provides private funding for child care services or who advocates for child care services through participation in civic or community based organizations; and 4 discretionary appointees - a person appointed from any of the above four categories or outside of those categories at the discretion of the appointing agencies. The Local Planning and Advisory Council for Early Care and Education has reviewed the attached applications and determined that the applicants meet the eligibility requirements and requested that the Family and Human Services Committee recommend the following individuals for appointment and reappointment. SEAT NAME TERM EXPIRATION Public Agency #4 - East Tim Fares April 30, 2027 Public Agency #3 - Central/South Megan Miccio April 30, 2028 Child Care Consumer #4 - East Okeena Dickson April 30, 2028 At the July 14, 2025, Family and Human Services Meeting, the Committee approved the appointments of Tim Fares to the Public Agency #4 - East seat with a term expiring April 30, 2027, Megan Miccio to the Public Agency #3 - Central/South seat with a term expiring April 30, 2028, and Okeena Dickson to the Child Care Consumer #4 - East seat with a term expiring April 30, 2028 on the Local Planning and Advisory Council for Early Care and Education. CONSEQUENCE OF NEGATIVE ACTION: Failure to appoint and reappoint members is likely to reduce public participation in advising policy development. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ Submit Date: May 06, 2025 First Name Middle Initial Last Name Home Address Suite or Apt City State Postal Code Primary Phone Email Address Employer Job Title Contra Costa County Boards & Commissions Application Form Profile District Locator Tool Resident of Supervisorial District: District 3 Length of Employment 5 years Do you work in Contra Costa County? Yes No If Yes, in which District do you work? How long have you lived or worked in Contra Costa County? 3 Are you a veteran of the U.S. Armed Forces? Yes No Board and Interest Which Boards would you like to apply for? Local Planning and Advisory Council for Early Care and Education (LPC): Submitted Seat Name Tim Fares Brentwood CA 94513 Salesforce Sr. Manager, Strategy & Operations Tim Fares Have you ever attended a meeting of the advisory board for which you are applying? Yes No If Yes, how many meetings have you attended? Education Select the option that applies to your high school education * High School Diploma College/ University A Name of College Attended Santa Clara University Degree Type / Course of Study / Major MBA Degree Awarded? Yes No College/ University B Name of College Attended University of California, Davis Degree Type / Course of Study / Major BA, Political Science & Economics Degree Awarded? Yes No College/ University C Name of College Attended Degree Type / Course of Study / Major Degree Awarded? Yes No Other Trainings & Occupational Licenses Tim Fares Upload a Resume Other Training A Certificate Awarded for Training? Yes No Other Training B Certificate Awarded for Training? Yes No Occupational Licenses Completed: Real Estate Sales License, 02143886 Qualifications and Volunteer Experience Please explain why you would like to serve on this particular board, commitee, or commission. I'm looking for more ways to get civically engaged and I think I could be a valuable asset on any of these committees/commissions. I have 2 young daughter's, so early education is something I'm in the middle of right now. I care deeply about environmental conservation and sustainability. I believe in economic growth as a driver for improving quality of life for all people. And I believe in the fundemental value of civic institutions to protect and provide for all people in a responsible fashion. Describe your qualifications for this appointment. (NOTE: you may also include a copy of your resume with this application) I'm a strategy and operations professional with an MBA and a background in financial planning and analysis. My day job is all about evaluating strategic choices using data driven analysis and advising decision makers on the trade-offs. I also have public-facing government experience, having worked as a Constituent Representative in a congressional district office for several years here in Brentwood at the beginning of my career. Would you like to be considered for appointment to other advisory bodies for which you may be qualified? Yes No Do you have any obligations that might affect your attendance at scheduled meetings? Yes No If Yes, please explain: Tim Fares Are you currently or have you ever been appointed to a Contra Costa County advisory board? Yes No If Yes, please list the Contra Costa County advisory board(s) on which you are currently serving: If Yes, please also list the Contra Costa County advisory board(s) on which you have previously served: List any volunteer or community experience, including any advisory boards on which you have served. Conflict of Interest and Certification Do you have a familial or financial relationship with a member of the Board of Supervisors? (Please refer to the relationships listed under the "Important Information" section below or Resolution No. 2021/234) Yes No If Yes, please identify the nature of the relationship: Do you have any financial relationships with the County such as grants, contracts, or other economic relationships? Yes No If Yes, please identify the nature of the relationship: Please Agree with the Following Statement I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my knowledge and belief, and are made in good faith. I acknowledge and undersand that all information in this application is publicly accessible. I understand that misstatements and/or omissions of material fact may cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County. I Agree Important Information Tim Fares 1. This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government Code §6250-6270). 2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County. 3. Members of certain boards, commissions, and committees may be required to: (1) file a Statement of Economic Interest Form also known as a Form 700, and (2) complete the State Ethics Training Course as required by AB 1234. 4. Meetings may be held in various locations and some locations may not be accessible by public transportation. 5. Meeting dates and times are subject to change and may occur up to two (2) days per month. 6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional commitment of time. 7. As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if he/she is related to a Board of Supervisors' member in any of the following relationships: (1) Mother, father, son, and daughter; (2) Brother, sister, grandmother, grandfather, grandson, and granddaughter; (3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and stepdaughter; (4) Registered domestic partner, pursuant to California Family Code section 297; (5) The relatives, as defined in 1 and 2 above, for a registered domestic partner; (6) Any person with whom a Board Member shares a financial interest as defined in the Political Reform Act (Gov't Code §87103, Financial Interest), such as a business partner or business associate. Tim Fares Tim Fares linkedin.com/in/timfares SUMMARY Go-to-market strategy & operations leader with broad experience from pre-sales to post-sales. Adept at stakeholder management, business partnership, program/project management, executive reporting, process improvement, quantitative/qualitative analysis, forecasting, financial modeling, and synthesizing concise strategic insights from complex data using a variety of analytical tools. EDUCATION Santa Clara University, Leavey School of Business Santa Clara, CA Master of Business Administration (MBA) University of California, Davis Davis, CA Bachelor of Arts, International Relations, Minor in Economics EXPERIENCE Salesforce.com San Francisco, CA Sr. Manager, Strategy & Operations, Slack Customer Success 2024-Present • Developed and launched Customer Success risk management program including comprehensive risk sweep, cross-functional execution, operational tracking, and weekly standups; mitigated $10M of risk in first 45 days. • Drove overhaul of customer health evaluation including development of new metrics, dashboards, and inspection methodology. • Implemented an improved annual planning framework for 200 person Customer success organization to inform target setting, capacity planning, and strategic focus areas. Airtable San Francisco, CA Head of Strategy & Operations, Services & Partners 2023-2024 • Led go-to-market strategy for professional services and partners during transition to paid services, designing improved KPIs, transforming the operating model, and structuring ROI analysis for post-sales engagements. • Managed the introduction of two new product lines consisting of 13 SKUs, overseeing critical workstreams including pricing/packaging, sales systems/enablement, marketing/comms, recruiting, and operations. • Built professional service and customer support capacity models, forecasting demand, supply, and backlog; secured buy-in from executive leadership for a plan to save more than $1.5M in annual costs while improving SLA attainment. • Managed end-to-end quarterly compensation cycle for professional services and partner management, designing metrics, compensation structure, compensation letters, and tracking variable compensation attainment. Salesforce.com San Francisco, CA Sr. Manager, Strategy & Operations, Pre-Sales Consulting 2021-2023 • Led annual planning cycle for 475-person pre-sales consulting team including target setting, capacity planning, compensation design, and go-to-market strategy. • Established tools and procedures for forecasting over $750M of influenced ACV professional services revenue globally. • Designed a system for optimizing pre-sales resource investment, leading to increased customer and stakeholder satisfaction. • Developed methodology for accurately calculating multi-year ROI across 4 years of pre-sales engagements to help inform resource investment decisions. Strategy & Operations Lead, Partner Sales 2019-2021 • Led strategy team of 3 in supporting $1.9B Partner Sales business, advising business partners on the creation and execution of org structure, compensation plans, business plans, and go-to-market strategies. Exceeded annual targets 2 years in a row. • Led strategic initiatives to generate new business and improve under-performing segments, resulting in $100M of new pipeline. • Developed and delivered presentations to senior executives for strategic initiatives and quarterly business reviews. PRIOR EXPERIENCE The Clorox Company Pleasanton, CA Sales Planning Analyst, Professional Products 2015-2019 United States House of Representatives 9th Congressional District, CA Constituent Representative 2012-2015 ADDITIONAL INFORMATION Technical Skills: Salesforce.com, Excel, Tableau, Google Workspace, & Airtable; Working knowledge of SQL & Python Community Involvement: Graduate Business Advisor, Santa Clara University, 2019 – Present; BUILD Mentor, 2015-2016 Achievements: Salesforce leadership development program, 2021 Submit Date: Jun 13, 2025 First Name Middle Initial Last Name Home Address Suite or Apt City State Postal Code Primary Phone Email Address Employer Job Title Contra Costa County Boards & Commissions Application Form Profile District Locator Tool Resident of Supervisorial District: District 3 Length of Employment 1 year Do you work in Contra Costa County? Yes No If Yes, in which District do you work? 5 How long have you lived or worked in Contra Costa County? 4 Are you a veteran of the U.S. Armed Forces? Yes No Board and Interest Which Boards would you like to apply for? Local Planning and Advisory Council for Early Care and Education (LPC): Submitted Okeena K Dickson Antioch CA 94531 CEMCO Technical Drafter 2 Okeena K Dickson Seat Name child care consumer Have you ever attended a meeting of the advisory board for which you are applying? Yes No If Yes, how many meetings have you attended? Education Select the option that applies to your high school education * High School Diploma College/ University A Name of College Attended NYCCT Degree Type / Course of Study / Major Architecture Degree Awarded? Yes No College/ University B Name of College Attended Degree Type / Course of Study / Major Degree Awarded? Yes No College/ University C Name of College Attended Degree Type / Course of Study / Major Degree Awarded? Yes No Okeena K Dickson Upload a Resume Other Trainings & Occupational Licenses Other Training A Certificate Awarded for Training? Yes No Other Training B Certificate Awarded for Training? Yes No Occupational Licenses Completed: Qualifications and Volunteer Experience Please explain why you would like to serve on this particular board, commitee, or commission. After having my last child, I started to feel lost. I was given the opportunity to join the Community Advisory Council through the First 5 center. That ignited a flame in me that I was truly amazing. I was able to connect and help other parents with things that I was experiencing and didn't know others needed assistance with. I was also able to be a sounding board and meet with the board of directors on behalf of the parents. This work has truly ignited a passion and I would like to be more actively involved in the community. Describe your qualifications for this appointment. (NOTE: you may also include a copy of your resume with this application) I am a parent of 4, ranging from ages 8 to 1. Due to my children I have found how crucial it is to have a parent in the house who understands the ins and outs of the educational system in order to support other parents who are unable to dedicate time to do such. I have been apart of an advisory board, through the first 5 centers. Additionally I am able to get training through the "I believe in Black Family Leadership & Advocacy. Would you like to be considered for appointment to other advisory bodies for which you may be qualified? Yes No Do you have any obligations that might affect your attendance at scheduled meetings? Yes No If Yes, please explain: I am a mom, so being able to be there for my children is very important Okeena K Dickson Are you currently or have you ever been appointed to a Contra Costa County advisory board? Yes No If Yes, please list the Contra Costa County advisory board(s) on which you are currently serving: If Yes, please also list the Contra Costa County advisory board(s) on which you have previously served: List any volunteer or community experience, including any advisory boards on which you have served. First 5 center - community advisory council Conflict of Interest and Certification Do you have a familial or financial relationship with a member of the Board of Supervisors? (Please refer to the relationships listed under the "Important Information" section below or Resolution No. 2021/234) Yes No If Yes, please identify the nature of the relationship: Do you have any financial relationships with the County such as grants, contracts, or other economic relationships? Yes No If Yes, please identify the nature of the relationship: Please Agree with the Following Statement I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my knowledge and belief, and are made in good faith. I acknowledge and undersand that all information in this application is publicly accessible. I understand that misstatements and/or omissions of material fact may cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County. I Agree Important Information Okeena K Dickson 1. This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government Code §6250-6270). 2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County. 3. Members of certain boards, commissions, and committees may be required to: (1) file a Statement of Economic Interest Form also known as a Form 700, and (2) complete the State Ethics Training Course as required by AB 1234. 4. Meetings may be held in various locations and some locations may not be accessible by public transportation. 5. Meeting dates and times are subject to change and may occur up to two (2) days per month. 6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional commitment of time. 7. As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if he/she is related to a Board of Supervisors' member in any of the following relationships: (1) Mother, father, son, and daughter; (2) Brother, sister, grandmother, grandfather, grandson, and granddaughter; (3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and stepdaughter; (4) Registered domestic partner, pursuant to California Family Code section 297; (5) The relatives, as defined in 1 and 2 above, for a registered domestic partner; (6) Any person with whom a Board Member shares a financial interest as defined in the Political Reform Act (Gov't Code §87103, Financial Interest), such as a business partner or business associate. Okeena K Dickson Okeena K. Dickson Antioch, USA 94531 Work History California Expanded Metals, Pittsburg, CA July 2023 -Current Technical Drafter II Design and draft the non-structural steel components of the projects Coordinate meetings, emails and phone discussions with structural engineers to ensure the correct sizing and design for individual projects were used Continuous education by having weekly meetings with the structural engineers, enhancing my revit and autocad skills Freelance Architecture, Various Areas of Northern CA April 2021 -Current Designer/Drafter Measure and sketch existing single family residential houses and apartments Coordinate meetings with clients regarding the renovations they want to accomplish Draw up proposed plans according to the CA Building Code Submit completed plans to the county department of building to get permits approved Tarrar Utility Consultants, Brentwood, CA August 2021 -June 2023 Assistant Project Manager Design and draft the dry utilities for commercial, and residential developments. Coordinate meetings, emails and phone discussions with clients and dry utility representatives (Electricity, Telephone, CATV, Fiber Optics) in order to design the dry utility construction Visit the site for the projects to document existing utilities (by taking photo, measuring and sketching) Continuous education by having weekly meetings with the project managers, and dry utility representatives in order to remain knowledgeable on the changes that are taking place within the dry utility industry Architecture by Domani, Lynbrook, NY April 2019 -December 2020 Junior Architect Responsibilities include but are not limited to drafting plans; TPP, FSP and FPP for clients and filing with at the Department of Buildings and FDNY Draft CCD1 documents for clients in order to give to the commissioners of different agencies in order to get special permission to do draft and Dedicated professional with extensive skills seeking a challenging role to contribute positively to a dynamic work environment. Committed to continuous growth and development, aiming for personal and professional advancement while making a meaningful impact. Passionate about learning and collaborating for mutual success. Skills Adept at using Microsoft Word Advanced Excel skills Adept at designing visually appealing PowerPoint content Proficient in Rhino VRay rendering expertise Experienced with Grasshopper software Adept at AutoCAD technical drawings Skilled in Adobe InDesign layout design Experienced in Adobe Photoshop Skilled in Adobe Illustrator tools Experienced in Revit modeling Experienced in Climate Consultant Software Bachelors in Architecture June 2019 Education construct work for clients Email, phone correspondences, and meetings with clients Work with the in-house Consulting Project Managers, Architectural Drafters, Building Code and Zoning Consultants and the Structural Engineering and Inspections Departments Site visits and field visits to measure and verify conditions to prepare plans Coordinate lunch and learn sessions in order collaborate learning between colleagues CVS Pharmacy, NY April 2018 -September 2020 Pharmacy Technician Responsibilities include but are not limited to patient care; making sure that customers get their prescriptions at the designated time they requested Ensuring that the drugs are properly stored and are not expired, before making the prescriptions and handing them to the customers Telephone customers to remind them that their prescriptions where ready for pick up, or inquire about prescriptions, the patients have not used in some time NYC Department of Building, NY, NY March 2016 -January 2018 College Aide Audited plans, made sure that they are up to building regulations and codes Sat in meetings in order to document the process that it would take for the architects and engineers to correct and have their plans signed off on Assisted individuals, such as electricians, general contractors and plumbers, in obtaining their license Filed and categorized data Scheduled meetings and answered phone calls New York City College of Technology, Brooklyn, NY April 2017 -June 2017 Peer Mentor Represented my school in the Pathways to Leadership for Women in Construction Interviewed different women in leadership roles in the architecture, construction, design and engineering field Mentored peers in the architectural department Skidmore, Owings and Merrill, NY, NY June 2014 -August 2014 Junior Architect Took part in the design process and progress meeting for the construction of PS 62 Net Zero School Designed a room using Auto Cad for the PS 62 Net Zero School Filed and categorized data Skilled in Bluebeam document management Effective verbal communication Effective team management Collaborative teamwork Technology HS Diploma June 2014 New York City College for Technology, Brooklyn, NY Rockaway Park HS for Sustainability, Rockaway Park, NY Community Work Actively participate in the Community Advisory Board, for the East County First 5 Center, as their secretary Actively participate in the 'I Believe in Black Family Leadership & Advocacy Series,' as a participating member to educate black parents on how to navigate the California school system Clean the shorelines at Big Break Regional Shorelines, located in Oakley CA Submit Date: May 14, 2025 First Name Middle Initial Last Name Home Address Suite or Apt City State Postal Code Primary Phone Email Address Employer Job Title Contra Costa County Boards & Commissions Application Form Profile District Locator Tool Resident of Supervisorial District: District 4 Length of Employment 8 years Do you work in Contra Costa County? Yes No If Yes, in which District do you work? District 4 How long have you lived or worked in Contra Costa County? 39 years Are you a veteran of the U.S. Armed Forces? Yes No Board and Interest Which Boards would you like to apply for? Local Planning and Advisory Council for Early Care and Education (LPC): Submitted Megan FC Miccio Concord CA 94518 CocoKids Resource & Referral Manager Megan FC Miccio Seat Name Have you ever attended a meeting of the advisory board for which you are applying? Yes No If Yes, how many meetings have you attended? Education Select the option that applies to your high school education * High School Diploma College/ University A Name of College Attended Sonoma State University Degree Type / Course of Study / Major BA in Business Management Degree Awarded? Yes No College/ University B Name of College Attended San Francisco State University Degree Type / Course of Study / Major MA in Early Childhood Education Degree Awarded? Yes No College/ University C Name of College Attended Degree Type / Course of Study / Major Degree Awarded? Yes No Megan FC Miccio Upload a Resume Other Trainings & Occupational Licenses Other Training A Certificate Awarded for Training? Yes No Other Training B Certificate Awarded for Training? Yes No Occupational Licenses Completed: Qualifications and Volunteer Experience Please explain why you would like to serve on this particular board, commitee, or commission. As the Resource and Referral Manager at CocoKids, I am deeply committed to supporting families and early care providers by connecting them with quality child care services and resources. Serving on the LPC aligns directly with my role and passion for strengthening our community’s early care and education system. Ultimately, I want to help shape decisions that positively impact children, families, and providers in our county. Being part of the LPC would allow me to contribute my experience, build stronger partnerships, and advocate effectively for the needs of the community we serve every day. Describe your qualifications for this appointment. (NOTE: you may also include a copy of your resume with this application) I hold a Master’s degree in Early Childhood Education and have over 15 years of experience supporting children, families, and child care providers. I currently serve as the Resource and Referral Manager for our county’s R&R agency, where I oversee services that connect families to quality child care and support providers with training, technical assistance, and resources. Previously, I spent 7.5 years as an Inclusion Specialist at CocoKids, where I provided in-depth coaching and consultation on child development, disabilities, developmental delays, and behavioral challenges. I also worked closely with families and providers to connect them with community resources and strengthen inclusive practices. My combined experience in direct service, systems support, and leadership equips me with a well-rounded perspective that I would bring to the Local Planning Council to help inform policy, planning, and advocacy efforts that reflect the real needs of our community. Would you like to be considered for appointment to other advisory bodies for which you may be qualified? Yes No Megan FC Miccio Do you have any obligations that might affect your attendance at scheduled meetings? Yes No If Yes, please explain: I have a vacation planned the week of July 21 - 25, so I will not be available. Are you currently or have you ever been appointed to a Contra Costa County advisory board? Yes No If Yes, please list the Contra Costa County advisory board(s) on which you are currently serving: If Yes, please also list the Contra Costa County advisory board(s) on which you have previously served: List any volunteer or community experience, including any advisory boards on which you have served. Conflict of Interest and Certification Do you have a familial or financial relationship with a member of the Board of Supervisors? (Please refer to the relationships listed under the "Important Information" section below or Resolution No. 2021/234) Yes No If Yes, please identify the nature of the relationship: Do you have any financial relationships with the County such as grants, contracts, or other economic relationships? Yes No If Yes, please identify the nature of the relationship: Megan FC Miccio Please Agree with the Following Statement I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my knowledge and belief, and are made in good faith. I acknowledge and undersand that all information in this application is publicly accessible. I understand that misstatements and/or omissions of material fact may cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County. I Agree Important Information 1. This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government Code §6250-6270). 2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County. 3. Members of certain boards, commissions, and committees may be required to: (1) file a Statement of Economic Interest Form also known as a Form 700, and (2) complete the State Ethics Training Course as required by AB 1234. 4. Meetings may be held in various locations and some locations may not be accessible by public transportation. 5. Meeting dates and times are subject to change and may occur up to two (2) days per month. 6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional commitment of time. 7. As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if he/she is related to a Board of Supervisors' member in any of the following relationships: (1) Mother, father, son, and daughter; (2) Brother, sister, grandmother, grandfather, grandson, and granddaughter; (3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and stepdaughter; (4) Registered domestic partner, pursuant to California Family Code section 297; (5) The relatives, as defined in 1 and 2 above, for a registered domestic partner; (6) Any person with whom a Board Member shares a financial interest as defined in the Political Reform Act (Gov't Code §87103, Financial Interest), such as a business partner or business associate. Megan FC Miccio Seat Title Term Expires Name Business/Affiliation Address Home Address Email Work #Home # Fax # Cell or Alternate # Committee Recommended Committee Child Care Consumer 1 West County Vacant Child Care Consumer 2 Central/South County 4/30/2028 Pamm Shaw (renewing) The YMCA of the East Bay 2330 Broadway, Oakland, CA 94612 Walnut Creek, CA WD&FP ADV - invites and discussions Child Care Consumer 3 Central/South County 4/30/2028 Sara Guillermo IGNITE, Oakland CA Martinez CA Child Care Consumer 4 East County 4/30/2028 Okeena Dickson CEMCO, Technical Drafter Antioch, CA Child Care Provider 1 West County Vacant Child Care Provider 2 Central/South County Vacant Child Care Provider 3 Central/South County 4/30/2028 Jacqueline Smith Unity Council 1187 Meadow Lane Concord, CA 94520 Brentwood, CA WD&FP Child Care Provider 4 East County 4/30/2027 Stacie Cooper-Roundtree Training Children Childcare and Learning Center 4716 Parkland Court Antioch, CA 94531 Antioch, CA WD&FP Community 1 West County 4/30/2028 Dr. Crystal McClendon-Gourdine (Chair) (renewing) Baby Love Child Development Services 845 Meadow View Drive Richmond, CA 94806 Richmond, CA E&B (Chair)ADV Community 2 Central/South County 4/30/2028 Elianna Campos NCal Family Child Care Association Concord, CA WD&FP ADV Community 3 Central/South County 4/30/2027 Hannah Michaelsen (Second Chair) CARE Parent Network 1340 Arnold Dr. #15 Martinez, CA 94553 Martinez, CA WD&FP E&B Community 4 East County Vacant [Candy Duperroir] Discretionary 1 East County 4/30/2027 Rachel Bymun Luv Muffins Preschool 98 Water St Ba Point CA 94565 Bay Point, CA ADV Discretionary 2 Central/South County 4/30/2027 Amy Mockoski Contra Costa County Library Librarian III Martinez, CA WD&FP Discretionary 3 Central/South County 4/30/2028 Khulood Jamil Khulood's Child Care Pleasant Hill, CA Discretionary 4 West County Vacant Public Agency 1 West County 4/30/2027 Amy Wells Contra Costa County Community Services Bureau 3068 Grant Street Concord, CA 94520 Discovery Bay, CA WD&FP Public Agency 2 Central/South County 4/30/2027 Corrie Littlejohn-Pope Mount Diablo Unified School District 1936 Carlotta Dr, Concord, CA 94519 Walnut Creek, CA WD&FP Public Agency 3 Central/South County 4/30/2028 Megan Miccio Coco Kids 5095 Lone Tree Way, Antioch, CA 94519 Concord, CA Public Agency 4 East County 4/30/2027 Tim Fares Salesforce Brentwood, CA LPC Coordinator Monica Joseph Contra Costa County Office of Education 77 Santa Barbara Rd Pleasant Hill, CA 94523 Administrative Assistant Alexia Lamarque Peraza Contra Costa County Office of Education 77 Santa Barbara Rd Pleasant Hill, CA 94523 CCCOE Deputy Superintendent of Schools Lynn Mackey Contra Costa County Office of Education 77 Santa Barbara Rd Pleasant Hill, CA 94523 Waiting for available seat SEAT Stephanie Jones-Crossland Tamarra Rogers Tim Fares Okeena Dickson Candy Duperroir Megan Miccio CONTRA COSTA LOCAL PLANNING AND ADVISORY COUNCIL FOR EARLY CARE AND EDUCATION 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3102 Name: Status:Type:Consent Item Passed File created:In control:7/29/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPOINT LeJon Payne to the At-Large #7 seat on the Contra Costa Commission for Women and Girls with a term expiring February 28, 2029, as recommended by the Family and Human Services Committee. Attachments:1. CCCWG Roster 6.25.25, 2. Payne, LeJon (CCCWG) 08-17-24_Redacted Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Family & Human Services Committee Report Title:Appointments to the Contra Costa Commission for Women and Girls ☐Recommendation of the County Administrator ☒ Recommendation of Board Committee RECOMMENDATIONS: APPOINT LeJon Payne to the At-Large #7 seat on the Contra Costa Commission for Women and Girls with a term expiring February 28, 2029, as recommended by the Family and Human Services Committee. FISCAL IMPACT: There is no fiscal impact for this action. BACKGROUND: On January 7, 2020, the Board of Supervisors adopted Resolution No. 2020/1 adopting policy amendments governing appointments to boards, committees, and commissions that are advisory to the Board of Supervisors. Included in this resolution was a requirement that applications for at large/countywide seats be reviewed by a Board of Supervisors committee. The Contra Costa Commission for Women and Girls (CCCWG) was formed to educate the community and advise the Contra Costa County Board of Supervisors on issues relating to the changing social and economic conditions of women in the County, with particular emphasis on the economically disadvantaged. The Commission's mission is, "to improve the economic status, social welfare, and overall quality of life for women in Contra Costa County." The Commission consists of 15 members and one Alternate At-Large member including: five district representatives (one from each supervisorial district), ten At-Large members, and one Alternate. The five district representatives are nominated for a four year term by each member of the Board of Supervisors. The ten CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3102,Version:1 At-Large members and the one alternate are nominated by the CCCWG Membership Committee and forwarded to the full CCCWG. The full CCCWG then makes appointment recommendations to the Family and Human Services Committee. All Commission seat terms are for a period of four (4) years with staggered expiration dates. Ms. LeJon Payne applied to serve on the CCCWG on August 17, 2024. On June 24, 2025, the CCCWG voted to approve the recommendation of her appointment to the At-Large #7 seat on the Commission, with a term expiring February 28, 2029. At the July 14, 2025, Family and Human Services Meeting, the Committee approved the appointment of LeJon Payne to serve in the At-Large #7 seat on the CCCWG with a term expiring February 28, 2029. CONSEQUENCE OF NEGATIVE ACTION: Failure to appoint and reappoint members is likely to reduce public participation in advising policy development. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ Seat/Position Name Term begins Term ends City Email Phone District I Joey Smith 3/1/2023 3/1/2027 Richmond ms.jds94801@gmail.com 925-550-2898 District II Marilyn Cachola Lucey 3/1/2023 2/28/2027 Alamo marilynlucey@gmail.com 925-708-5030 District III Shauna Polk 3/1/2022 2/28/2026 Brentwood shaunapolk88@gmail.com 415-724-8898 District IV Ria Bhatt 5/23/2023 2/28/2026 Walnut Creek riasen@gmail.com 714-801-2382 District V (vacant) 2/28/2029 At Large 1 Dena Acosta-Beere 3/1/2025 2/28/2029 Concord dena.acosta@gmail.com 925-572-9988 At Large 2 Jennifer Rizzo 3/1/2025 2/28/2029 Danville jennifer.ewen.rizzo@gmail.com 925-389-8867 At Large 3 Cheryl Cotton 10/8/2024 2/28/2027 San Pablo ccotton1908@gmail.com 510-502-8606 At Large 4 (vacant) 2/28/2029 At Large 5 Mohagany Spears 11/12/2024 2/28/2026 Antioch mahoagnyspears@yahoo.com 415-724-8577 At Large 6 Buffie Lafayette 11/12/2024 2/28/2026 Brentwood lafayettebuf@hotmail.com 925-848-7464 At Large 7 LeJon Payne (recommended) 2/28/2029 Pittsburg lejonpayne@gmail.com 925-325-6568 At Large 8 Nakenya Allen 6/4/2024 2/28/2027 Martinez nashunta014@gmail.com 925-354-4573 At Large 9 Christy Lam-Julian 6/4/2024 2/28/2027 Pinole christy.n.lam@gmail.com 408-221-9932 At Large 10 Destiny Brisco 7/26/2022 2/28/2026 Pittsburg destiny.briscoe87@gmail.com 925-639-2935 Alternate Sherina Criswell 4/1/2025 2/28/2026 Concord sherinagee415@gmail.com 415-504-5786 Revised: 6/25/2025 Contra Costa Commission for Women and Girls Roster, June 2025 Submit Date: Aug 17, 2024 First Name Middle Initial Last Name Home Address Suite or Apt City State Postal Code Primary Phone Email Address Employer Job Title Contra Costa County Boards & Commissions Application Form Profile District Locator Tool Resident of Supervisorial District: District 5 Length of Employment Do you work in Contra Costa County? Yes No If Yes, in which District do you work? How long have you lived or worked in Contra Costa County? Are you a veteran of the U.S. Armed Forces? Yes No Board and Interest Which Boards would you like to apply for? Contra Costa Commission for Women and Girls: Submitted Seat Name LeJon A Payne Pittsburg CA 94565 lejonpayne@gmail.com N/A LeJon A Payne Have you ever attended a meeting of the advisory board for which you are applying? Yes No If Yes, how many meetings have you attended? Education Select the option that applies to your high school education * High School Diploma College/ University A Name of College Attended Cambridge College Degree Type / Course of Study / Major Doctorate of Education/Social Justice Degree Awarded? Yes No College/ University B Name of College Attended Cambridge College Degree Type / Course of Study / Major Specialist Degree/Leadership Adminstration Degree Awarded? Yes No College/ University C Name of College Attended Oglethorpe University Degree Type / Course of Study / Major Masters of Teaching Degree Awarded? Yes No LeJon A Payne Other Trainings & Occupational Licenses Other Training A CA Administrative Credential Certificate Awarded for Training? Yes No Other Training B CA Teaching Credential Certificate Awarded for Training? Yes No Occupational Licenses Completed: I have 21 years of experience as an educator. I have worked as a teacher, coordinator, specialist, assistant principal, and principal. I have a Bachelor of Social Work Degree, a Master of Arts in Teaching, a Specialist Degree in Leadership Administration, and a Doctorate Degree in Leadership Administration - Social Justice. Qualifications and Volunteer Experience Please explain why you would like to serve on this particular board, commitee, or commission. I am deeply passionate about empowering women and girls, having served as a spiritual leader, social worker, and educator in diverse communities. My life's work has been dedicated to uplifting women and girls, particularly in the fields of STEM and STEAM. I have organized outreach programs for refugee girls and childhood brides in Nairobi, Kenya, served as a Girl Scout leader, and collaborated with Girls INC. Additionally, I have written and produced plays that highlight societal issues affecting women. My volunteer work includes providing essential resources to women and children, organizing care packages, and leading clothing drives for women in shelters. I have also served women in homeless shelters and have taken on the role of a foster parent. My commitment to promoting literacy has led me to conduct workshops for women and girls, and I have mentored girls globally, equipping them with the skills and resources needed for success. I am passionate about supporting women and children from diverse backgrounds and would be honored to serve our county with the skills I have developed. Volunteer Experience: Brookins AME Church Oakland, FIRST AME Community Church Bay Point, GIRLS INC., Girls Scouts of America, Women Shelters; I have volunteered for many educational institutions and organizations, and I have volunteered for women's shelters. I have organized and led STEM workshops and initiatives. I have organized and led literacy workshops. LeJon A Payne Upload a Resume Describe your qualifications for this appointment. (NOTE: you may also include a copy of your resume with this application) I bring extensive experience as a community advocate, social worker, educator, and nonprofit co-founder, which has prepared me to add significant value to the Contra Costa Commission for Women and Girls. Through these roles, I have developed a deep understanding of the challenges women and girls face in our communities and have been actively involved in creating and implementing solutions that empower and uplift them. I am committed to using my skills and experiences to contribute meaningfully to the Commission’s mission. Would you like to be considered for appointment to other advisory bodies for which you may be qualified? Yes No Do you have any obligations that might affect your attendance at scheduled meetings? Yes No If Yes, please explain: Are you currently or have you ever been appointed to a Contra Costa County advisory board? Yes No If Yes, please list the Contra Costa County advisory board(s) on which you are currently serving: If Yes, please also list the Contra Costa County advisory board(s) on which you have previously served: List any volunteer or community experience, including any advisory boards on which you have served. Conflict of Interest and Certification Do you have a familial or financial relationship with a member of the Board of Supervisors? (Please refer to the relationships listed under the "Important Information" section below or Resolution No. 2021/234) Yes No LeJon A Payne If Yes, please identify the nature of the relationship: Do you have any financial relationships with the County such as grants, contracts, or other economic relationships? Yes No If Yes, please identify the nature of the relationship: Please Agree with the Following Statement I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my knowledge and belief, and are made in good faith. I acknowledge and undersand that all information in this application is publicly accessible. I understand that misstatements and/or omissions of material fact may cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County. I Agree Important Information 1. This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government Code §6250-6270). 2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County. 3. Members of certain boards, commissions, and committees may be required to: (1) file a Statement of Economic Interest Form also known as a Form 700, and (2) complete the State Ethics Training Course as required by AB 1234. 4. Meetings may be held in various locations and some locations may not be accessible by public transportation. 5. Meeting dates and times are subject to change and may occur up to two (2) days per month. 6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional commitment of time. 7. As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if he/she is related to a Board of Supervisors' member in any of the following relationships: (1) Mother, father, son, and daughter; (2) Brother, sister, grandmother, grandfather, grandson, and granddaughter; (3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and stepdaughter; (4) Registered domestic partner, pursuant to California Family Code section 297; (5) The relatives, as defined in 1 and 2 above, for a registered domestic partner; (6) Any person with whom a Board Member shares a financial interest as defined in the Political Reform Act (Gov't Code §87103, Financial Interest), such as a business partner or business associate. LeJon A Payne LEJON PAYNE Community Advocate | Educator lejonpayne@gmail.com Pittsburg, CA BIOGRAPHY Biography: Dr. LeJon Payne Dr. LeJon Payne is an esteemed community advocate and academician with over two decades of experience as a social worker, spiritual community advocate, educator, and international service community organizer. Her journey in social justice, advocacy, and education is marked by an unwavering commitment to spiritual growth, academic excellence, and community empowerment. Early Life and Education Dr. Payne's educational journey began with a Bachelor of Social Work from Clark Atlanta University in 2002. Her passion for teaching and early childhood development led her to pursue a Master of Arts in Teaching Early Childhood Education from Oglethorpe University, which she completed in 2008. Furthering her dedication to educational leadership, she earned a Certificate of Advanced Graduate Studies CAGS in Leadership Administration from Cambridge College in 2009, followed by a Doctor of Education in Leadership Administration from the same institution in 2018. Currently she is enrolled in the Pacific School of Religion, where she will earn her Master of Divinity in 2025. Professional Career Dr. Payne has an extensive career in education, having served in various capacities across public, private, and charter schools, as well as in postgraduate studies. Her roles have ranged from classroom teacher to principal, with significant contributions to Maker Education, STEM education, technology integration, community partnerships, and professional development for educators. During her tenure as Principal at Sequoia Elementary in the Oakland Unified School District, she implemented school-wide programs and fostered strong community partnerships. Under her leadership, the school received the Raise the Bar Award for significant gains in literacy among Latino students. As Assistant Principal at KIPP Bridge Academy, she was instrumental in mentoring teachers, enhancing student learning through innovative instructional strategies, and leading the STEM department. Internationally, Dr. Payne has made significant strides as the Education Manager at GEMS Education in Dubai, UAE, where she managed large-scale educational projects and collaborated with Harvard University on professional development initiatives. Her work in integrating educational technologies, through simulation and virtual reality as well as managing corporate partnerships has left a lasting impact on the global educational landscape. Community Leader Ordained as an Itinerant Deacon at Brookins African Methodist Episcopal Church in Oakland, CA, Dr. Payne has dedicated her life to ministry and community service. She has served as a minister, Sunday School teacher, youth leader, and outreach leader and coordinator, organizing youth conferences, fundraisers, and outreach ministries. Her leadership was pivotal in the historic election of the first A.M.E. African American Female Bishop, Vashti McKenzie. Dr. Payne's spiritual outreach extends beyond local communities. As the Co-Founder and International Service Organizer for the Art of Confidence Foundation, she has coordinated service projects in Nairobi, Kenya, and developed financial literacy programs benefiting members in the States and abroad. Her work in performing arts and financial education has empowered countless youth and fostered international alliances. Published Author and Speaker A published author, Dr. Payne has contributed to academic and spiritual literature, sharing her insights on leadership, education, and spiritual growth. Her public speaking engagements have inspired audiences worldwide, emphasizing the importance of faith, education, and community service. Community Engagement Dr. Payne's dedication to community engagement is evident in her involvement in various outreach programs. She has coordinated initiatives to feed the hungry, provide clothing, education for refugees and childhood brides and organize toy and book drives for local schools. Her efforts have significantly impacted communities, both locally and internationally. Personal Life Dr. Payne is renowned for her compassionate nature, strong leadership, and unwavering commitment to her faith and community. Her life's work embodies her belief in the transformative power of education, community empowerment, and dedicated service to all mankind. www.enhancv.com Powered by E 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3103 Name: Status:Type:Consent Item Passed File created:In control:7/8/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the resignation of Nishi Moonka from the District II Alternate seat on the Measure X Community Advisory Board (MXCAB), APPOINT Nishi Moonka to the District II Seat 2 on the MXCAB for a term ending March 31, 2027, DECLARE a vacancy in the District II Alternate seat on the MXCAB for a term ending March 31, 2027, and DIRECT the Clerk of the Board to post the vacancy, as recommended by Supervisor Andersen. Attachments:1. Vacancy Notice Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Candace Andersen, District II Supervisor Report Title:APPOINTMENT AND VACANCY ON THE MEASURE X COMMUNITY ADVISORY BOARD ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the resignation of Nishi Moonka from the District II Alternate seat on the Measure X Community Advisory Board (MXCAB), APPOINT Nishi Moonka to the District II Seat 2 on the MXCAB for a term ending March 31, 2027, DECLARE a vacancy in the District II Alternate seat on the MXCAB for a term ending March 31, 2027, and DIRECT the Clerk of the Board to post the vacancy, as recommended by Supervisor Candace Andersen. FISCAL IMPACT: NONE BACKGROUND: Voters passed Measure X, a one-half cent sales tax levied countywide (exempting food sales), in November 2020. Collection of the sales tax began April 1, 2021 and were available for distribution in FY 2021-22. The Board of Supervisors approved the creation of a 17-member Community Advisory Board to recommend funding priorities of annual revenue received under Measure X funds. Supervisor Andersen is advertising the vacancy, Ms. Moonka has been an active member of MXCAB since her appointment, and Supervisor Andersen would like her to continue her service in the regular seat. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3103,Version:1 CONSEQUENCE OF NEGATIVE ACTION: The Regular Seat will remain vacant. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3104 Name: Status:Type:Consent Item Passed File created:In control:7/18/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the resignations of Gigi Crowder and Marianna Moore, DECLARE vacancies in the At-large Seats 1 and 2 on the Measure X Community Advisory Board, and DIRECT the Clerk of the Board to post the vacancies for terms ending March 31, 2027. Attachments:1. Vacancy Notice Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Monica Nino, County Administrator Report Title:Declare vacancies on the Measure X Community Advisory Board ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the resignation of Gigi Crowder and DECLARE a vacancy in At-Large Seat 1; ACCEPT the resignation of Mariana Moore and DECLARE a vacancy in At-Large seat 2; and DIRECT the Clerk of the Board to post the vacancies. FISCAL IMPACT: None BACKGROUND: The County Administrator’s Office was notified by members of their resignations from the Measure X Community Advisory Board on July 16, 2025, including Gigi Crowder’s immediate resignation, effective that same day, and Mariana Moore’s resignation effective July 31, 2025. CONSEQUENCE OF NEGATIVE ACTION: If unapproved, the committee would not have an accurate roster of members and vacancies would not be posted. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3104,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3105 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the resignation of Eduardo Torres, DECLARE a vacancy in Seat 6 on the Bay Point Municipal Advisory Council, for a term ending on December 31, 2028, and DIRECT the Clerk of the Board to post the vacancy. Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Shanelle Scales-Preston, District V Supervisor Report Title:Vacancy on the Bay Point Municipal Advisory Council ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the resignation of Eduardo Torres, DECLARE a vacancy in Seat 6 on the Municipal Advisory Council for a term ending on December 31, 2028, and DIRECT the Clerk of the Board to post the vacancy. FISCAL IMPACT: None. BACKGROUND: The Bay Point Municipal Advisory Council advises the Board of Supervisors or other local government agencies on issues and concerns related to the unincorporated area of Bay Point. The Council shall consist of seven (7) members who are residents of Bay Point and serve four (4) year terms. The members shall be selected and appointed by the Board of Supervisors, upon nomination by the District V Supervisor. CONSEQUENCE OF NEGATIVE ACTION: The seat would not be declared vacant which would hinder the ability to recruit to fill the position and could cause quorum issues for the body. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3105,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3106 Name: Status:Type:Consent Item Passed File created:In control:7/8/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the resignation of Julie Ortega, DECLARE a vacancy in the Member At-Large #9 seat on the Advisory Council on Aging for term ending on September 30, 2025, and DIRECT the Clerk of the Board to post the vacancy, as recommended by the Employment and Human Services Director. Attachments:1. Vacancy Notice Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:Advisory Council on Aging Vacancy ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the resignation of Julie Ortega, DECLARE a vacancy of the Member At-Large #9 seat on the Advisory Council on Aging for term ending on September 30, 2025, and DIRECT the Clerk of the Board to post the vacancy, as recommended by the Employment and Human Services Director. FISCAL IMPACT: There is no fiscal impact for this action. BACKGROUND: Julie Ortega was appointed by the Board of Supervisors to the Member At-Large #9 seat on the Advisory Council on Aging on October 1, 2023, with a term ending on September 30, 2025. The Advisory Council on Aging (ACOA) provides county-wide planning, cooperation, and coordination for individuals and groups interested in improving and developing services and opportunities for older residents of the County. The ACOA provides leadership and advocacy on behalf of older adults and serves as a channel of communication and information on aging. CONSEQUENCE OF NEGATIVE ACTION: The seat will not be declared vacant and a new appointment to the position would not be able to be made. This could cause issues with achieving quorum for the Council and potentially impact their ability to hold meetings. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3106,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3107 Name: Status:Type:Consent Item Passed File created:In control:7/8/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the resignation of James Donnelly effective June 30, 2025, DECLARE a vacancy in the Town of Danville Representative seat on the Advisory Council on Aging for term ending on September 30, 2025, and DIRECT the Clerk of the Board to post the vacancy, as recommended by the Employment and Human Services Director. Attachments:1. Vacancy Notice Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:Advisory Council on Aging Vacancy ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the resignation of James Donnelly effective June 30, 2025, DECLARE a vacancy in the Town of Danville Representative seat on the Advisory Council on Aging for term ending on September 30, 2025, and DIRECT the Clerk of the Board to post the vacancy, as recommended by the Employment and Human Services Director. FISCAL IMPACT: There is no fiscal impact for this action. BACKGROUND: James Donnelly was appointed by the Board of Supervisors to the Town of Danville seat on the Advisory Council on Aging on September 13, 2016, with a current term ending on September 30, 2025. The Advisory Council on Aging (ACOA) provides county-wide planning, cooperation, and coordination for individuals and groups interested in improving and developing services and opportunities for older residents of the County. The ACOA provides leadership and advocacy on behalf of older adults and serves as a channel of communication and information on aging. CONSEQUENCE OF NEGATIVE ACTION: The seat will not be declared vacant and new appointments to the position would not be able to be made. This CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3107,Version:1 could cause issues with achieving quorum for the Council and potentially impact their ability to hold meetings. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:225-3108 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the 2024 Advisory Body Annual Report for the Advisory Council on Equal Employment Opportunity, as recommended by the County's Equal Employment Opportunity (EEO) Officer. Attachments:1. 2024 ACEEO Annual Report Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 2 Pass To:Board of Supervisors From:Karen Caoile, Director of Risk Management Report Title:2024 Annual Report from the Advisory Council on Equal Employment Opportunity ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ACCEPT the 2024 Advisory Body Annual Report for the Advisory Council on Equal Employment Opportunity (ACEEO), as recommended by the County's EEO Officer. FISCAL IMPACT: None BACKGROUND: On January 7, 2020, the Board of Supervisors adopted Resolution No. 2020/1, which requires that each advisory board, commission, or committee report annually to the Board of Supervisors on its activities, accomplishments, membership attendance, required training/certification (if any), and proposed work plan or objectives for the following year. The attached report fulfills this requirement. CONSEQUENCE OF NEGATIVE ACTION: If not approved, the ACEEO would not comply with Resolution 2020/1. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3108,Version:2 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ Advisory Body Name: Advisory Body Meeting Time/Location: Chair (during the reporting period): Staff Person (during the reporting period): Reporting Period: I. Activities (estimated response length: 1/2 page) Describe the DFWLYLWLHV for the past year including areas of study, workspecial events, collaborations, etc. ADVISORY BODY ANNUAL REPORT II. Accomplishments (estimated response length: 1/2 page) Describe the accomplishments for the past year, particularly in reference to your work plan and objectives. Advisory Council on Equal Employment Opportunity 9:30 a.m. - 11:30 a.m. / 2530 Arnold Drive, Martinez Leonard Ramirez Antoine Wilson and Kiara Allen January 2024 to December 2024 Met with departmental employees to discuss outreach and recruitment efforts listed below: • January 26, 2024 - Ellen McDonnell, Public Defender and Brandon Banks, Chief Assistant Public Defender • March 22, 2024 - George Carter, Economic Development Project Manager (Conservation & Development) • April 26, 2024 - Beatriz Portillo and Rick Kovar (Office of Emergency Services) • May 31, 2024 - Gilbert Salinas, Chief Equity Officer (Health Services) • June 28, 2024 - Diana Becton (District Attorney), Annie Esposito (Assistant DA), and Alana Mathews (Assistant DA) • August 23, 2024 - Joshua Zebley (Veterans Services) • October 4, 2024 - Barbara Elliott, ADA Title I Program Manager (Human Resources) • October 25, 2024 - Linda Farmer (POD), LaKisha Russell (POD), Nicole Bilich (HR Manager), and Dominique Burton (Human Resources Analyst) • November 22, 2024 - Dan Mierzwa and Ronda Boler (Treasurer-Tax Collector) Outreach for vacant seats Reviewed and discussed the 2024 Triennial Review Survey Developed the ACEEO's 2024 Goals and Visions • Filled vacant Disability, Labor-Trade, Business, Union and Community seats. • Followed up with departments after presentations for added clarity. In June, the District Attorney's Office regarding implicit bias training; In July, with the County Administrator's Office regarding the percentage of employees who were in unions in Management Classified & Exempt compared to the County workforce; In August, Veterans Services about flyers or handouts about the benefits that could be useful to the Veterans community if they should need them. • Members attended relevant county-sponsored events and reported back at the following meetings on diverse crowds, influential members of society in attendance like US Senator Aisha Wahab, California Representative Mia Bonta, and former Oakland Mayor Sheng Tao; and targeted objectives on equity. • Created 2 sub-committees, SBE and Veterans, to address the goals of the ACEEO. SBE (Small Business Enterprises) sub-committee worked with Public Works and made suggestions to update the program which were accepted and implemented. The Veterans sub-committee voted on helping the Veterans Services establish their own Committee to the Board of Supervisors. III. Attendance/Representation (estimated response length: 1/4 page) Describe your membership in terms of seat vacancies, Giversity, level of participation, and frequency of achieving a quorum at meetings. Describe the advisory body's workplan, including specific objectives to be achieved in the upcoming year. V. Proposed Work Plan/Objectives for Next Year IV. Training/Certification (estimated response length: 1/4 page) Describe any training that was provided or conducted, and any certifications received, either as a requirement or done on an elective basis by members. NOTE: Please forward copies of any training certifications to the Clerk of the Board. (estimated response length: 1/2 page) The ACEEO met 10 out of 11 meetings. The one meeting where we did not have a quorum was the February meeting. The September meeting was held the first week of October. As of December 31, 2024, the ACEEO was comprised of 3 males and 6 females of various racial and ethnic backgrounds. Required all new members to complete and sign 3 on-boarding trainings: Brown Act, Ethics, and Implicit Bias. • Fill vacant ACEEO seats: Community #3, Disability, Management #1, and Union Member #2. • Schedule speakers and topics that align with the ACEEO focus on equal employment opportunities within the county. • Create sub-committees to help address the goals of the ACEEO. • Establish or create a link to the Office of Racial Equity and Social Justice (ORESJ) and Human Resources for regular attendance. • Attend and look for implicit bias, diversity deficiencies, and underrepresentation at Contra Costa County sponsored career fairs, then report back to the ACEEO with discoveries. • Create a database of departmental presentations for ease of following-up the next time a department attends as guest speakers. • Create guidelines for departmental and non-departmental guest speakers. 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3109 Name: Status:Type:Consent Item Passed File created:In control:7/7/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ACCEPT the canvass of votes for the July 15, 2025 Special Election for police services in Area P-6, Zone 1102, Subdivision 9531 - Unincorporated area of Pleasant Hill, as recommended by the Clerk- Recorder and Registrar of Voters. (Revenue accrues to the new County Service Area). Attachments:1. PSE_SOVandCert Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Kristin Connelly, Clerk-Recorder Report Title:ACCEPT the canvass of votes for the July 15, 2025 Special Election for Police Service Election as recommended by the Contra Costa County Clerk-Recorder and Registrar of Voters (No fiscal impact). ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: Accept the Canvass of Votes for the July 15, 2025 Special Election for Police Services Measure in the following County Service Area: Area P-6, Zone 1102, Subdivision 9531 - Unincorporated area of Pleasant Hill - DID PASS FISCAL IMPACT: All tax proceeds will accrue to the new County Service Areas. BACKGROUND: For the election results, see the attached Certificate of the County Clerk, providing results of the July 15, 2025 Special Election for the County Service Area, where each landowner of the affected area was allowed one vote for each acre or portion thereof: Area P-6, Zone 1102, Subdivision 9531, Resolution No. 2025-156 Resolution so as to authorize a special tax on said property, located in unincorporated area of Pleasant Hill, to maintain present level of police protection services and provide additional funding for increased police protection services. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3109,Version:1 CONSEQUENCE OF NEGATIVE ACTION: If the Board of Supervisors does not accept the Canvass of Votes, Zone 1102, Subdivision 9531 will not be formed. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:225-3110 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:REFER review of the 2025 California Buildings Standards Code to the Sustainability Committee, as recommended by the Conservation and Development Director. Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 2 Pass To:Board of Supervisors From:John Kopchik, Director, Conservation and Development Report Title:Refer review of the 2025 California Building Standards Code to the Sustainability Committee ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: REFER review of the 2025 California Building Standards Code to the Sustainability Committee for consideration and direction, as recommended by the Director of Conservation and Development. FISCAL IMPACT: None BACKGROUND: In recent decades, the State of California has adopted a new statewide building code every three years. The California Building Standards Commission has now adopted and released the 2025 California Building Standards Code (CBSC), replacing the 2022 CBSC. The CBSC includes the California Building, Residential, Electrical, Plumbing, Mechanical, Wildland-Urban Interface, Green Building Standards, Fire, Energy, Historical Building, and Existing Building Codes. These statewide codes will be effective January 1, 2026. The Department of Conservation and Development is responsible for enforcing the CBSC within the unincorporated area of Contra Costa County. Local jurisdictions such as the County have the authority to adopt amendments to the Statewide code under conditions specified in State law. As in past code cycles, such amendments must be more restrictive than Statewide code requirements and must be accompanied by findings that the changes and modifications to the statewide code are reasonably necessary because of local climatic, geological, topographical, or environmental conditions. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3110,Version:2 Recent changes to State law have placed new additional constraints on the authority of local jurisdictions to amend the CBSC as it relates to the construction of new residential housing units. As part of a package of reforms to encourage housing construction in California, Governor Newsom recently signed into law changes to the Health and Safety Code that confine the authority of local jurisdictions to adopt building code amendments related to the construction of new housing to those amendments already in effect as of September 30, 2025, with a few narrow exceptions. This means the County is very restricted in its authority to adopt any new amendments related to new housing construction in the 2025 CBSC. Local jurisdictions retain broader discretion to adopt code amendments related to non-residential construction, subject to making the required findings. Contra Costa County has a history of adopting a limited number of amendments to the CBSC in past code cycles. In recent years, the Board of Supervisors has adopted code amendments increasing the standards for energy efficiency and the installation of electric vehicle chargers in new residential and commercial construction. Therefore, staff recommend that the Board refer review of the 2025 CBSC to the Sustainability Committee. CONSEQUENCE OF NEGATIVE ACTION: If the recommended action is not approved, the Sustainability Committee will not be able to receive information concerning the 2025 CBSC and provide direction to staff concerning adoption of the new building code. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 266 Name: Status:Type:Consent Resolution Passed File created:In control:7/25/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-266 establishing revised retirement plan contribution rates approved by the Retirement Board for the period July 1, 2025 through June 30, 2026, for the Contra Costa County Fire Protection District, as recommended by the County Administrator. Attachments:1. Actuary Letter of Revised Rates, 2. Resolution Exhibits Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To: Board of Supervisors From:Monica Nino, County Administrator Report Title:Revised Retirement Contribution Rates for the Contra Costa County Fire Protection District for Fiscal Year 2025-26. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT a Resolution which establishes revised retirement plan contribution rates approved by the Retirement Board for the period July 1, 2025 through June 30, 2026, for the Contra Costa County Fire Protection District. FISCAL IMPACT: The contribution rates for Cost Groups #5 and #8 will be revised, effective July 1, 2025. BACKGROUND: At its July 9, 2025 meeting, the Contra Costa County Employees Retirement Board (“CCCERA”) adopted amended employer and employee contribution rates for Contra Costa Fire Protection District (“CCCFPD”) for fiscal year 2025-26. The amended rates, which were calculated by its actuary, Segal Consulting, and based on a December 31, 2023 valuation, were requested due to the CCCFPD annexation of the Rodeo Hercules Fire Protection District (“RHFPD”), effective July 1, 2025. Additionally, on June 24, 2025, CCCERA received a $7,500,000.00 prepayment to the Safety Group #8 towards the unfunded actuarial accrued liability (UAAL) from RHFPD. In accordance with CCCERA’s Actuarial Funding Policy, employer contribution rate reductions resulting from additional employer UAAL payments are applied “starting on July 1 following receipt of the payment.” The attached letter from Segal Consulting illustrates the revised contribution rates, effective July 1, 2025 for Contra Costa County Fire Protection District, taking into account the payment towards the UAAL and the CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:RES 2025-266,Version:1 annexation of RHFPD. Also attached are the revised resolution exhibits, impacted by the CCCFPD annexation of the RHFPD and the $7.5 million prepayment. The Board originally adopted the rates at its September 12, 2024 meeting in Resolution No. 2024-333. CONSEQUENCE OF NEGATIVE ACTION: Retirement rates for fiscal year 2025-26 for CCCFPD will not reflect those adopted as amended by CCCERA due to the payment towards the UAAL and annexation. THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA and for Special Districts, Agencies and Authorities Governed by the Board IN THE MATTER OF APPROVING REVISED CONTRIBUTION RATES TO BE CHARGED BY THE CONTRA COSTA COUNTY EMPLOYEES’ RETIREMENT ASSOCIATION FOR CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT. Pursuant to Government Code Section 31454 and on recommendation of the Board of the Contra Costa County Employees’ Retirement Association,BE IT RESOLVED that the following revised employer and employee contribution rates are approved to be effective for the period July 1, 2025 through June 30, 2026 for the Contra Costa County Fire Protection District. 1.2025-26 Fiscal Year Employer Contribution Rates for Cost Groups #5 and #8. a.Cost Group #5, General Members (Sec. 31676.11, Sec. 31676.16 and Sec. 7522.20(a)). See attached Exhibit 5 (Revised). b.Cost Group #8, Safety Members (Sec. 31644, Sec. 31664.1 and Sec. 7255.25(d)). See attached Exhibit 8 (Revised). 2.2025-26 Fiscal Year Employee Contribution Rates for Cost Groups #5 and #8. a.Cost Group #5, General Members. See attached Exhibit E (Revised). b.Cost Group #8, Safety Members. See attached Exhibit H (Revised). c.PEPRA Tier Member Contribution Rates. See attached Exhibit M (Revised). CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:RES 2025-266,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 180 Howard Street Suite 1100 San Francisco, CA 94105-6147 T 415.263.8200 segalco.com 5949034v4/05337.001 Via Email June 24, 2025 Ms. Christina Dunn Chief Executive Officer Contra Costa County Employees' Retirement Association 1200 Concord Avenue, Suite 300 Concord, CA 94520 Re: Contra Costa County Employees' Retirement Association (CCCERA) Revised 2025/2026 Employer and Member Contribution Rates for Contra Costa County Fire Protection District in Cost Groups #5 and #8 After Consolidation with Rodeo-Hercules Fire Protection District and Reflecting $7.5 Million in UAAL Prepayment Dear Christina: We have been requested by CCCERA to recalculate the 2025/2026 fiscal year employer and member contribution rates, based on the December 31, 2023 valuation, for the Contra Costa County Fire Protection District (“Con Fire”) in Cost Groups #5 and #8 after the consolidation with Rodeo-Hercules Fire Protection District (“Rodeo-Hercules Fire”). In addition, we have also been requested to reflect a $7.5 million Unfunded Actuarial Accrued Liability (UAAL) prepayment to the Safety Cost Group #8 that will be made by Rodeo-Hercules Fire to Con Fire as part of the consolidation. A discussion of the methodology we have used in preparing the calculation is provided in this letter. The recalculated 2025/2026 fiscal year employer and member contribution rates for Cost Groups #5 and #8 are provided in the attachments of this letter. Background Local Agency Formation Commissions (LAFCO) approved the annexation of Rodeo-Hercules Fire into Con Fire effective on July 1, 2025. As a result, we understand employees of Rodeo- Hercules Fire will become employees of Con Fire effective July 1, 2025. We further understand the assets and liabilities associated with Rodeo-Hercules Fire will become those of Con Fire on the consolidation date. Prior to the upcoming consolidation, Safety Con Fire and Safety Rodeo-Hercules Fire have been in Cost Group #8 and Cost Group #12, respectively, where they have been the sole employers of the two Cost Groups. However, while General Con Fire is the sole employer in Ms. Christina Dunn June 24, 2025 Page 2 5949034v4/05337.001 Cost Group #5, General Rodeo-Hercules Fire is a part of Cost Group #1 pooled with other employers in that Cost Group.1 Cost Group Assignments for Rodeo-Hercules Fire Members Before and After Consolidation Membership Before Consolidation After Consolidation General Members Cost Group #1 Cost Group #5 Safety Members Cost Group #12 Cost Group #8 Generally, Rodeo-Hercules General members and Rodeo-Hercules Fire members in Tier D would see no change in their benefits after the consolidation.2 Rodeo-Hercules Fire members who are currently covered under Safety Tier A Non-Enhanced would move into Con Fire Safety Tier A Enhanced under the consolidation and receive Tier A enhanced benefit for future service only effective July 1, 2025 while benefits for past service would continue to be calculated under the Tier A Non-Enhanced formula. In addition, we have also been requested to reflect a $7.5 million UAAL prepayment to the Safety Cost Group #8 that will be made by Rodeo-Hercules Fire on June 20, 2025 to Con Fire as part of the consolidation. Calculations Because the consolidation effective date is July 1, 2025, the transfer of assets and liabilities associated with the combination of Rodeo-Hercules Fire with Con Fire will not be reflected until the December 31, 2024 valuation, which sets the contribution rates for the 2026/2027 fiscal year after the consolidation occurs. The employer and member contribution rates as calculated in the December 31, 2023 valuation (for the 2025/2026 fiscal year) were determined when Rodeo- Hercules Fire and Con Fire members were in separate Cost Groups. In order to develop the contribution rates for the two employers combined for the 2025/2026 fiscal year, we have calculated the employer and member contribution rates using the method described below. For the General members of the Consolidated Group, the pooling methods used in the ongoing December 31, 2023 valuation that we have also applied in preparing this letter implicitly assume that there is no difference in membership demographics for the members employed by the different employers in the same cost group. Besides assuming that the employer and member normal cost rates for General Rodeo-Hercules Fire are the same as those determined in the 1 The Normal Cost for General Rodeo-Hercules Fire members are pooled with other employers in Cost Group #1. The UAAL contribution rates for General Rodeo-Hercules Fire members are pooled with other employers in Cost Group #1 and Cost Group #2 which include General County and small districts. 2 As detailed in the Results section, Rodeo-Hercules Fire’s members will be governed by the Con Fire’s employment rules after the annexation and some members in the PEPRA 3% COLA tier may be changed to the PEPRA 2% COLA tier based on their membership dates. We understand that such information will be provided in the census data for the December 31, 2025 valuation. Ms. Christina Dunn June 24, 2025 Page 3 5949034v4/05337.001 December 31, 2023 valuation for Cost Group #1,1 we have allocated the Cost Group #1 UAAL to General Rodeo-Hercules Fire based on the Rodeo-Hercules Fire’s active member payroll in proportion to the total active payroll for all members in Cost Groups #1 and #2. Under this method, there will be no impact on the employer and member contribution rates previously determined and approved by the Board in the December 31, 2023 valuation for the other employers with members enrolled in Cost Group #1 and Cost Group #2. For the Safety members of the Consolidated Group, we have modeled the following changes for the Rodeo-Hercules Fire members in Cost Group #12 based on our December 31, 2023 valuation program: 1. Set the leave cashout assumption of 1.75% used for Rodeo-Hercules Fire to be equal to the leave cashout assumption of 0.25% used for Con Fire. 2. Benefits for future service for Tier A members in Rodeo-Hercules Fire will be calculated under the Enhanced formula (benefits for past service will remain as Non -Enhanced). For purposes of this calculation and for simplicity, we assume that the benefits will be enhanced starting with service earned effective January 1, 2024.2 After adjusting the December 31, 2023 valuation program to model the above changes, the UAAL for Rodeo-Hercules Fire in Cost Group #12 would increase by about $358,000 (or 2.3% of Rodeo-Hercules Fire Tier A active members’ actuarial accrued liability (AAL) of $15.3 million as reported in our December 31, 2023 actuarial valuation).3 This increase in the AAL is mainly due to the allocation of cost under the Entry Age actuarial cost method. By using the original age at entry into CCCERA to allocate the cost for the enhanced benefit, a portion of the present value of benefit (PVB) for the enhanced benefit has been allocated to the AAL even though the enhanced benefit is provided for future service only. Finally, the employer contribution rates for each tier after consolidation are calculated as a weighted average employer rate in proportion to the Rodeo Hercules Fire and Con Fire's projected payroll in each corresponding tier. For example, the employer co ntribution rates for Cost Group #5 General Tier 4 (3% COLA) is calculated by prorating the General Tier 4 (3% COLA) Rodeo Hercules Fire employer rates in Cost Group #1 and General Con Fire employer rates in Cost Group #5 as determined in the December 31, 2023 valuation in proportion to the General Rodeo Hercules Fire and General Con Fire's projected payroll in that tier. 1 Any actual change in the normal cost rates that arises from difference in membership demographic between members from General Rodeo-Hercules Fire and members from other employers in Cost Group #1 will be reflected in the December 31, 2024 valuation when the General Rodeo-Hercules Fire’s members depool from Cost Group #1 is reflected in that valuation. 2 This is because the December 31, 2023 valuation results set the contribution rates for 2025/2026 fiscal year and we only have membership information indicating who are active members of Rodeo-Hercules Fire as of December 31, 2023. In practice, Rodeo-Hercules Fire members who are currently covered under Safety Tier A will start accruing enhanced service on and after the consolidation as of July 1, 2025. 3 It should be noted that $15.3 million was the AAL for Rodeo-Hercules Fire Tier A active members that would be changed as part of this consolidation. The AAL for the entire Cost Group #12 (including other active members in Safety Tier D, inactive and retired members) was $58.4 million as of December 31, 2023. Ms. Christina Dunn June 24, 2025 Page 4 5949034v4/05337.001 Results Detailed employer and member contribution rates can be found in the following attachments of this letter: • Attachment A: Cost Group #5 Employer Contribution Rates after Consolidation • Attachment B: Cost Group #5 Member Contribution Rates for the Consolidated Group for members with membership dates before January 1, 2013. • Attachment C: Cost Group #5 Member Contribution Rates for the Consolidated Group for members with membership dates on or after January 1, 2013. • Attachment D: Cost Group #8 Employer Contribution Rates after Consolidation and Reflecting $7.5 million UAAL Prepayment.1 • Attachment E: Cost Group #8 Member Contribution Rates for the Consolidated Group for members with membership dates before January 1, 2013. • Attachment F: Cost Group #8 Member Contribution Rates for the Consolidated Group for members with membership dates on or after January 1, 2013. It is our understanding that Rodeo-Hercules Fire’s members will be governed by the Con Fire’s employment rules after the annexation and some members in the PEPRA 3% COLA tier may be changed to the PEPRA 2% COLA tier based on their membership dates. However, as the contribution rates determined in this letter are developed based on the December 31, 2023 valuation and specific information on which members might be enrolled in the PEPRA 2% COLA tier after the consolidation is not available at the time of this letter, we have kept the PEPRA 3% COLA tier member of Rodeo-Hercules in the PEPRA 3% COLA tier for the member (and the employer) contribution rate calculations in this letter. Segal will reflect the actual PEPRA tier assignments for the Rodeo-Hercules Fire PEPRA members once the actual tier assignments are provided to us.2 The following table summarizes the estimated assets, AAL, and UAAL for Rodeo-Hercules Fire as of December 31, 2023: Summary of Assets, AAL and UAAL Item General (CG #1) Safety (CG#12) Total Valuation value of assets $1,470,824 $48,114,317 $49,585,1413 Actuarial accrued liability 1,608,090 58,404,043 60,012,133 Unfunded actuarial accrued liability 137,2664 10,289,726 10,426,992 1 The $7.5 million in UAAL prepayment reduce the average employer contribution rate in Cost Group #8 by 0.71% of payroll or $522,000 for 2025/2026 fiscal year. 2 We understand that such information will be provided in the census data for the December 31, 2025 valuation. 3 Before reflecting the $7.5 million UAAL prepayment. 4 This has been calculated by applying the ratio of the projected payroll for Rodeo-Hercules Fire General members of $210,862 to all members in Cost Group #1 and Cost Group #2 of $865,869,062 to the total UAAL for all of Cost Group #1 and Cost Group #2 of $563,659,811. Ms. Christina Dunn June 24, 2025 Page 5 5949034v4/05337.001 The following table summarizes the demographic profiles for General and Safety Rodeo- Hercules Fire members as of December 31, 2023: Member Demographics Item General (CG #1) Safety (CG#12) Total Number of actives 2 20 22 Number of inactive vested 0 8 8 Number of retirees 1 21 22 Number of beneficiaries 1 6 7 Other considerations Unless otherwise noted, all of the above calculations are based on the December 31, 202 3 Actuarial Valuation results including the participant data, actuarial assumptions, methods, and models on which that valuation was based. That valuation and these projections were completed under the supervision of Andy Yeung, ASA, MAAA, FCA, Enrolled Actuary. The undersigned are members of the American Academy of Actuaries and meet the Qualification Standards of the American Academy of Actuaries to render the actuarial opinion herein. Please let us know if you have any questions. Sincerely, Andy Yeung, ASA, MAAA, FCA, EA Vice President and Actuary Eva Yum, FSA, MAAA, EA Vice President and Actuary AW/elf Enclosures Disclaimer This document has been prepared for the exclusive use and benefit of the client, based upon information provided by you and your other service providers or otherwise made available to Segal at the time this document was created. Segal makes no representation or warranty as to the accuracy of any forward-looking statements and does not guarantee any particular outcome or result. This document should only be copied, reproduced, or shared with other parties in its entirety as necessary for the proper administration of CCCERA. This document does not constitute legal, tax or investment advice or create or imply a fiduciary relationship. You are encouraged to discuss any issues raised with your legal, tax and other advisors before taking, or refraining from taking, any action. 5949034v4/05337.001 6 Attachment A: Cost Group #5 Employer contribution rates for the Consolidated Group December 31, 2023 Actuarial Valuation Recommended Rates for 2025/2026 General Consolidated Group Basic* COLA Total Estimated Annual Dollar Amount General Tier 1 Normal Cost 15.70% 4.11% 19.81% $855,131 UAAL 12.76% 10.81% 23.57% 1,017,570 Total Contribution 28.46% 14.92% 43.38% $1,872,701 General Tier 4 (3% COLA) Normal Cost 10.18% 3.43% 13.61% $43,854 UAAL 12.76% 10.81% 23.57% 75,931 Total Contribution 22.94% 14.24% 37.18% $119,785 General Tier 4 (2% COLA) Normal Cost 10.08% 2.31% 12.39% $593,013 UAAL 12.76% 10.81% 23.57% 1,128,260 Total Contribution 22.84% 13.12% 35.96% $1,721,273 Plan and Employer Projected Annual Compensation Cost Group 5 (Con Fire) General Tier 1 $4,316,664 General Tier 4 (3% COLA) 111,248 General Tier 4 (2% COLA) 4,786,225 Cost Group 1 (Rodeo-Hercules Fire) General Tier 1 $0 General Tier 4 (3% COLA) 210,862 General Tier 4 (2% COLA) 0 General Consolidated Group combined (Aggregate) $9,424,999 * The Basic Normal Cost and UAAL rates shown for each cost group include an explicit administrative expense load o f 0.52% and 0.13% of payroll, respectively. 5949034v4/05337.001 7 Attachment B: Cost Group #5 Member contribution rates for the Consolidated Group Members with Membership Dates before January 1, 2013 (as a % of Monthly Payroll) Entry Age Basic COLA Total 15 5.45% 3.10% 8.55% 16 5.55% 3.16% 8.71% 17 5.65% 3.22% 8.87% 18 5.75% 3.29% 9.04% 19 5.85% 3.35% 9.20% 20 5.95% 3.41% 9.36% 21 6.06% 3.48% 9.54% 22 6.17% 3.55% 9.72% 23 6.27% 3.61% 9.88% 24 6.39% 3.69% 10.08% 25 6.50% 3.76% 10.26% 26 6.61% 3.83% 10.44% 27 6.73% 3.90% 10.63% 28 6.85% 3.98% 10.83% 29 6.97% 4.05% 11.02% 30 7.10% 4.13% 11.23% 31 7.22% 4.21% 11.43% 32 7.35% 4.29% 11.64% 33 7.48% 4.37% 11.85% 34 7.62% 4.46% 12.08% 35 7.76% 4.55% 12.31% 36 7.90% 4.64% 12.54% 37 8.04% 4.73% 12.77% 38 8.19% 4.82% 13.01% 39 8.35% 4.92% 13.27% 40 8.50% 5.01% 13.51% 41 8.65% 5.11% 13.76% 42 8.81% 5.21% 14.02% 43 8.96% 5.30% 14.26% 44 9.12% 5.40% 14.52% 45 9.28% 5.50% 14.78% 46 9.44% 5.61% 15.05% 47 9.60% 5.71% 15.31% 48 9.76% 5.81% 15.57% 49 9.90% 5.89% 15.79% 5949034v4/05337.001 8 Entry Age Basic COLA Total 50 10.05% 5.99% 16.04% 51 10.21% 6.09% 16.30% 52 10.37% 6.19% 16.56% 53 10.53% 6.29% 16.82% 54 10.67% 6.38% 17.05% 55 10.81% 6.47% 17.28% 56 10.92% 6.54% 17.46% 57 10.91% 6.53% 17.44% 58 10.85% 6.49% 17.34% 59 and over 10.61% 6.34% 16.95% Assumption Type Assumption Interest 6.75% per annum Mortality See Section 4, Exhibit 1 of the December 31, 2023 Actuarial Valuation Salary increase Inflation (2.50%) + Across-the-Board Increase (0.50%) + Merit (See Section 4, Exhibit 1 of the December 31, 2023 Actuarial Valuation) Administrative expense 0.52% of payroll added to Basic rates Leave cashout 1.00% COLA loading factor 62.84%, applied to Basic rates prior to adjustment for administrative expenses, based on 2.75% assumed COLA. Note: There is no change to the member contribution rates as shown in this Attachment when compared to the rates for Cost Group #5 members with membership dates before January 1, 2013 as calculated in the December 31, 2023 valuation, as Rodeo Hercules Fire does not have any General members with membership date before January 1, 2013. 5949034v4/05337.001 9 Attachment C: Cost Group #5 Member contribution rates for the Consolidated Group Members with Membership Dates on or After January 1, 2013 (as a % of Monthly Payroll) Cost Group Basic COLA Total Consolidated Group PEPRA Tier 4 (3% COLA) 10.18% 3.43% 13.61% Consolidated Group PEPRA Tier 4 (2% COLA) 10.08% 2.31% 12.39% The PEPRA member contribution rates are 50% of the Normal Cost rate. The Basic rates shown above also include an administrative expense load of 0.52% of payroll. Note: There is no change to the member contribution rates for Consolidated Group PEPRA Tier 4 (2% COLA) as shown in this Attachment when compared to the rates for Cost Group #5 – PEPRA Tier 4 (2% COLA) as calculated in the December 31, 2023 valuation, as Rodeo Hercules Fire does not have any General members in this tier. It is our understanding that in the determination of pension benefits under the PEPRA formulas, the maximum compensation that can be taken into account for 2024 is equal to $151,466; for an employer that is not enrolled in Social Security, the maximum amount is $181,734. (§7522.10) These amounts should be adjusted for changes to the Consumer Price Index for All Urban Consumers after 2024. (§7522.10(d)) 5949034v4/05337.001 10 Attachment D: Cost Group #8 Employer contribution rates for the Consolidated Group After Reflecting $7.5 Million UAAL Prepayment December 31, 2023 Actuarial Valuation Recommended Rates for 2025/2026 Safety Consolidated Group Basic* COLA Total Estimated Annual Dollar Amount Safety Tier A Normal Cost 24.14% 7.83% 31.97% $13,287,765 UAAL 7.99% 27.30% 35.29% 14,666,851 Total Contribution 32.13% 35.13% 67.26% $27,954,616 Safety Tier D Normal Cost 13.60% 5.65% 19.25% $733,543 UAAL 7.99% 27.30% 35.29% 1,344,556 Total Contribution 21.59% 32.95% 54.54% $2,078,099 Safety Tier E Normal Cost 12.91% 3.61% 16.52% $4,670,716 UAAL 7.99% 27.30% 35.29% 9,977,959 Total Contribution 20.90% 30.91% 51.81% $14,648,675 Plan and Employer Projected Annual Compensation Cost Group 8 (Con Fire) Safety Tier A $39,997,222 Safety Tier D 2,419,119 Safety Tier E 28,273,100 Cost Group 12 (Rodeo-Hercules Fire) Safety Tier A $1,562,112 Safety Tier D 1,390,755 Safety Tier E 0 Safety Consolidated Group combined (Aggregate) $73,642,308 * The Basic Normal Cost and UAAL rates shown for each cost group include an explicit administrative expense load of 0.52% and 0.13% of payroll, respectively. 5949034v4/05337.001 11 Attachment E: Cost Group #8 Member contribution rates for the Consolidated Group Members with Membership Dates before January 1, 2013 (as a % of Monthly Payroll) Entry Age Basic COLA Total 15 9.90% 6.84% 16.74% 16 9.90% 6.84% 16.74% 17 9.90% 6.84% 16.74% 18 9.90% 6.84% 16.74% 19 9.90% 6.84% 16.74% 20 9.90% 6.84% 16.74% 21 9.90% 6.84% 16.74% 22 10.06% 6.96% 17.02% 23 10.21% 7.07% 17.28% 24 10.37% 7.19% 17.56% 25 10.53% 7.30% 17.83% 26 10.70% 7.43% 18.13% 27 10.87% 7.55% 18.42% 28 11.04% 7.68% 18.72% 29 11.22% 7.81% 19.03% 30 11.38% 7.92% 19.30% 31 11.54% 8.04% 19.58% 32 11.71% 8.16% 19.87% 33 11.88% 8.29% 20.17% 34 12.06% 8.42% 20.48% 35 12.25% 8.56% 20.81% 36 12.44% 8.70% 21.14% 37 12.64% 8.84% 21.48% 38 12.85% 9.00% 21.85% 39 13.06% 9.15% 22.21% 40 13.28% 9.31% 22.59% 41 13.53% 9.49% 23.02% 42 13.76% 9.66% 23.42% 43 13.97% 9.81% 23.78% 44 14.16% 9.95% 24.11% 45 14.22% 10.00% 24.22% 46 14.24% 10.01% 24.25% 47 14.31% 10.06% 24.37% 48 13.97% 9.81% 23.78% 49 and over 13.68% 9.60% 23.28% 5949034v4/05337.001 12 Assumption Type Assumption Interest 6.75% per annum Mortality See Section 4, Exhibit 1 of the December 31, 2023 Actuarial Valuation Salary increase Inflation (2.50%) + Across-the-Board Increase (0.50%) + Merit (See Section 4, Exhibit 1 of the December 31, 2023 Actuarial Valuation) Administrative expense 0.52% of payroll added to Basic rates Leave cashout 0.25% COLA loading factor 72.96%, applied to Basic rates prior to adjustment for administrative expenses, based on 2.75% assumed COLA. Note: There is little to no change to the member contribution rates as shown in this Attachment when compared to the rates for Cost Group #8 members with membership dates before January 1, 2013 as calculated in the December 31, 2023 valuation. However, there is an increase in the employer normal cost rate for Safety Tier A after the consolidation (an increase of about 0.05% of payroll for Basic normal cost rate and 0.05% of payroll for COLA normal cost rate) when compared to the employer normal cost rates calculated in the December 31, 2023 valuation. The main reason for the increase in the employer normal cost rate is due to a larger proportion of Rodeo-Hercules Fire Tier A members who have accrued over 30 years of service and have stopped making member contributions and that cost is borne by the employer. 5949034v4/05337.001 13 Attachment F: Cost Group #8 Member contribution rates for the Consolidated Group Members with Membership Dates on or After January 1, 2013 (as a % of Monthly Payroll) Cost Group Basic COLA Total Consolidated Group PEPRA Tier D 13.60% 5.65% 19.25% Consolidated Group PEPRA Tier E 12.91% 3.61% 16.52% The PEPRA member contribution rates are 50% of the Normal Cost rate. The Basic rates shown above also include an administrative expense load of 0.52% of payroll. Note: There is no change to the member contribution rates for Consolidated Group PEPRA Tier E as shown in this Attachment when compared to the rates for Cost Group #8 — PEPRA Tier E as calculated in the December 31, 2023 valuation, as Rodeo Hercules Fire does not have any Safety members in this tier. It is our understanding that in the determination of pension benefits under the PEPRA formulas, the maximum compensation that can be taken into account for 2024 is equal to $151,466; for an employer that is not enrolled in Social Security, the maximum amount is $181,734. (§7522.10) These amounts should be adjusted for changes to the Consumer Price Index for All Urban Consumers after 2024. (§7522.10(d)) Contra Costa County Employees’ Retirement Association Employer Contribution Rates Effective for July 1, 2025 through June 30, 2026 for Cost Group #5 Cost Group #5 Contra Costa County Fire Protection District General Tier 1 N/A 28.46%N/A 14.92%0.9834 Contra Costa County Fire Protection District General Tier 4 (3% COLA)0.9582 Contra Costa County Fire Protection District General Tier 4 (2% COLA)0.9581 Basic rates shown include an administrative expense load of 0.65% of payroll. Employers: •Contra Costa County Fire Protection District Tiers: •Tier 1 Enhanced (2% @ 55) •Tier 4 (2.5% @ 67) 2 For legacy tier, applies to employer who is not in Social Security and the rate should be applied to all compensation up to the annual IRC 401(a)(17) compensation limit. For PEPRA tier, applies to all employers and the rate should be applied to all compensation up to the applicable annual Gov. Code 7522.10(d) compensation limit. 1 If employer is in Social Security, the rate should only be applied to monthly compensation in excess of $116.67. The rate should be applied to compensation up to the annual IRC 401(a)(17) compensation limit, if applicable. Basic COLA Non-Refundability Factor 22.94%14.24% Exhibit 5 (Revised) Contra Costa County Employees’ Retirement Association Employer Contribution Rates Effective for July 1, 2025 through June 30, 2026 for Cost Group #8 Cost Group #8 Contra Costa County Fire Protection District Safety Tier A N/A 32.13%N/A 35.13%0.9774 Contra Costa County Fire Protection District Safety Tier D 0.9793 Contra Costa County Fire Protection District Safety Tier E 0.9799 Basic rates shown include an administrative expense load of 0.65% of payroll. Employers: •Contra Costa County Fire Protection District Tiers: •Tier A Enhanced (3% @ 50) •Tier D (2.7% @ 57) •Tier E (2.7% @ 57) 2 For legacy tier, applies to employer who is not in Social Security and the rate should be applied to all compensation up to the annual IRC 401(a)(17) compensation limit. For PEPRA tier, applies to all employers and the rate should be applied to all compensation up to the applicable annual Gov. Code 7522.10(d) compensation limit. 1 If employer is in Social Security, the rate should only be applied to monthly compensation in excess of $116.67. The rate should be applied to compensation up to the annual IRC 401(a)(17) compensation limit, if applicable. Basic COLA Non-Refundability Factor 21.59%32.95% Exhibit 8 (Revised) Entry Age Basic COLA Total 15 5.45%3.10%8.55% 16 5.55%3.16%8.71% 17 5.65%3.22%8.87% 18 5.75%3.29%9.04% 19 5.85%3.35%9.20% 20 5.95%3.41%9.36% 21 6.06%3.48%9.54% 22 6.17%3.55%9.72% 23 6.27%3.61%9.88% 24 6.39%3.69%10.08% 25 6.50%3.76%10.26% 26 6.61%3.83%10.44% 27 6.73%3.90%10.63% 28 6.85%3.98%10.83% 29 6.97%4.05%11.02% 30 7.10%4.13%11.23% 31 7.22%4.21%11.43% 32 7.35%4.29%11.64% 33 7.48%4.37%11.85% 34 7.62%4.46%12.08% 35 7.76%4.55%12.31% 36 7.90%4.64%12.54% 37 8.04%4.73%12.77% 38 8.19%4.82%13.01% 39 8.35%4.92%13.27% 40 8.50%5.01%13.51% 41 8.65%5.11%13.76% 42 8.81%5.21%14.02% 43 8.96%5.30%14.26% 44 9.12%5.40%14.52% 45 9.28%5.50%14.78% 46 9.44%5.61%15.05% 47 9.60%5.71%15.31% 48 9.76%5.81%15.57% 49 9.90%5.89%15.79% 50 10.05%5.99%16.04% 51 10.21%6.09%16.30% 52 10.37%6.19%16.56% 53 10.53%6.29%16.82% 54 10.67%6.38%17.05% 55 10.81%6.47%17.28% 56 10.92%6.54%17.46% 57 10.91%6.53%17.44% 58 10.85%6.49%17.34% 59 & Over 10.61%6.34%16.95% Administrative Expense:0.52% of payroll added to Basic Rates COLA Loading: 62.84% applied to Basic Rates prior to adjustment for administrative expenses 1 All rates should be applied to compensation up to the annual IRC 401(a)(17) compensation limit, if applicable. Exhibit E (Revised) General Cost Group #5 Non-PEPRA Member Contribution Rates Effective for July 1, 2025 through June 30, 2026 Expressed as a Percentage of Monthly Payroll1 Exhibit E Group #5CG 5 Entry Age Basic COLA Total 15 9.90%6.84%16.74% 16 9.90%6.84%16.74% 17 9.90%6.84%16.74% 18 9.90%6.84%16.74% 19 9.90%6.84%16.74% 20 9.90%6.84%16.74% 21 9.90%6.84%16.74% 22 10.06%6.96%17.02% 23 10.21%7.07%17.28% 24 10.37%7.19%17.56% 25 10.53%7.30%17.83% 26 10.70%7.43%18.13% 27 10.87%7.55%18.42% 28 11.04%7.68%18.72% 29 11.22%7.81%19.03% 30 11.38%7.92%19.30% 31 11.54%8.04%19.58% 32 11.71%8.16%19.88% 33 11.88%8.29%20.17% 34 12.06%8.42%20.48% 35 12.25%8.56%20.81% 36 12.44%8.70%21.14% 37 12.64%8.84%21.48% 38 12.85%9.00%21.85% 39 13.06%9.15%22.21% 40 13.28%9.31%22.59% 41 13.53%9.49%23.02% 42 13.76%9.66%23.42% 43 13.97%9.81%23.78% 44 14.16%9.95%24.11% 45 14.22%10.00%24.22% 46 14.24%10.01%24.25% 47 14.31%10.06%24.37% 48 13.97%9.81%23.78% 49 & Over 13.68%9.60%23.28% Administrative Expense:0.52% of payroll added to Basic Rates COLA Loading: 72.97% applied to Basic Rates prior to adjustment for administrative expenses 1 All rates should be applied to compensation up to the annual IRC 401(a)(17) compensation limit, if applicable. Exhibit H (Revised) Safety Cost Group #8 Non-PEPRA Member Contribution Rates Effective for July 1, 2025 through June 30, 2026 Expressed as a Percentage of Monthly Payroll1 Exhibit E Group #5CG 8 General Tiers Basic COLA Total Cost Group #1 – PEPRA Tier 4 (2% COLA)9.09%2.09%11.18% Cost Group #1 – PEPRA Tier 4 (3% COLA)9.59%3.22%12.81% Cost Group #2 – PEPRA Tier 5 (2% COLA)8.48%1.90%10.38% Cost Group #2 – PEPRA Tier 5 (3%/4% COLA)8.48%2.81%11.29% Cost Group #3 – PEPRA Tier 4 (3% COLA)8.54%2.98%11.52% Cost Group #4 – PEPRA Tier 4 (3% COLA)9.17%3.07%12.24% Cost Group #5 – PEPRA Tier 4 (2% COLA)10.08%2.31%12.39% Cost Group #5 – PEPRA Tier 4 (3% COLA)10.18%3.43%13.61% Cost Group #6 – PEPRA Tier 4 (3% COLA)10.18%3.41%13.59% Safety Tiers Basic COLA Total Cost Group #7 – PEPRA Tier D 14.61%6.05%20.66% Cost Group #8 – PEPRA Tier D 13.60%5.65%19.25% Cost Group #8 – PEPRA Tier E 12.91%3.61%16.52% Cost Group #9 – PEPRA Tier E 13.73%3.80%17.53% Cost Group #10 – PEPRA Tier D 13.25%5.59%18.84% Cost Group #11 – PEPRA Tier D 11.61%4.91%16.52% Cost Group #12 – PEPRA Tier D 14.88%6.05%20.93% Administrative Expense:0.52% of payroll added to Basic Rates 1 All rates should be applied to all compensation (whether or not in Social Security) up to the applicable annual Gov. Code 7522.10(d) compensation limit. PEPRA Tier Member Contribution Rates Exhibit M (Revised) Effective for July 1, 2025 through June 30, 2026 Expressed as a Percentage of Monthly Payroll 1 Cost Group Employers Tiers 1 County General Tier 4 (2.5% @ 67) Local Agency Formation Commission (LAFCO)Tier 4 (2.5% @ 67) Contra Costa Mosquito and Vector Control District Tier 4 (2.5% @ 67) Bethel Island Municipal Improvement District Tier 4 (2.5% @ 67) First 5 - Children & Families Commission Tier 4 (2.5% @ 67) Contra Costa County Employees’ Retirement Association Tier 4 (2.5% @ 67) Superior Court Tier 4 (2.5% @ 67) Moraga-Orinda Fire Protection District Tier 4 (2.5% @ 67) San Ramon Valley Fire Protection District Tier 4 (2.5% @ 67) 2 County General Tier 5 (2.5% @ 67) In-Home Supportive Services Authority (IHSS)Tier 5 (2.5% @ 67) Contra Costa Mosquito and Vector Control District Tier 5 (2.5% @ 67) Superior Court Tier 5 (2.5% @ 67) 3 Central Contra Costa Sanitary District (CCCSD)Tier 4 (2.5% @ 67) 4 Contra Costa Housing Authority Tier 4 (2.5% @ 67) 5 Contra Costa County Fire Protection District (CCCFPD)Tier 4 (2.5% @ 67) 6 Rodeo Sanitary District Tier 4 (2.5% @ 67) Byron Brentwood Cemetery District Tier 4 (2.5% @ 67) 7 County Safety Tier D (2.7% @ 57) 8 Contra Costa County Fire Protection District (CCCFPD)Tier D (2.7% @ 57) Tier E (2.7% @ 57) 9 County Safety (Members hired on or after January 1, 2007)Tier E (2.7% @ 57) 10 Moraga-Orinda Fire Protection District Tier D (2.7% @ 57) 11 San Ramon Valley Fire Protection District Tier D (2.7% @ 57) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3111 Name: Status:Type:Consent Item Passed File created:In control:7/10/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00084 to increase state mutual aid revenues and related expenditures based on actuals, in the amount of $400,000 in the Crockett-Carquinez Fire Protection District (7028) Fund as part of FY24-25 year-end balancing. (100% State) Attachments:1. BDA-25-00084.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Monica Nino, County Administrator Report Title:FY24-25 Year-End Budget Amendment for Crockett-Carquinez Fire District ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00084 to increase state mutual aid revenues and related expenditures based on actuals, in the amount of $400,000 in the Crockett-Carquinez Fire District (7028) Fund 202800 as part of FY24-25 year-end budget balancing. FISCAL IMPACT: This action is to adjust the revenues and expenditures budget by $400,000 to more accurately reflect FY24-25 actuals that resulted from an increase in state mutual aid services. BACKGROUND: The Crockett-Carquinez Fire District (District) has responded to seven state mutual aid assignments, including the recent southern California fires. The requested budget amendment accounts for additional state funding the District will receive as reimbursement and the appropriations necessary to account for the additional salary related cost and services and supplies resources utilized in FY24-25. CONSEQUENCE OF NEGATIVE ACTION: If this action is not approved, appropriations will not properly reflect the District’s FY 2024-25 operating budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3111,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00084 09:55 AM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00084 Amendment Date 06/30/2025 Description Fiscal Year end adjustments Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1013:TEMPORARY SALARIES 1200 GENERAL ADMINISTRATION (Home Org) 7028 CROCKETT CAR FIRE PROT 202800 CROCKETT CAR FIRE PROT $61,000.00 $0.00 YE budget balancing for Crockett-Fire Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 1200 GENERAL ADMINISTRATION (Home Org) 7028 CROCKETT CAR FIRE PROT 202800 CROCKETT CAR FIRE PROT $100,100.00 $0.00 YE budget balancing for Crockett-Fire Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9375:ST AID FOR DISASTER-OTHER 1200 GENERAL ADMINISTRATION (Home Org) 7028 CROCKETT CAR FIRE PROT 202800 CROCKETT CAR FIRE PROT $0.00 $400,000.00 YE budget balancing for Crockett-Fire Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3505:RETIRE OTH LONG TERM DEBT 1200 GENERAL ADMINISTRATION (Home Org) 7028 CROCKETT CAR FIRE PROT 202800 CROCKETT CAR FIRE PROT $5,000.00 $0.00 YE budget balancing for Crockett-Fire Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3611:INTERFUND EXP - GOV/GOV 1200 GENERAL ADMINISTRATION (Home Org) 7028 CROCKETT CAR FIRE PROT 202800 CROCKETT CAR FIRE PROT $20,000.00 $0.00 YE budget balancing for Crockett-Fire Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00084 09:55 AM 07/23/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2479:OTHER SPECIAL DPMTAL EXP 1200 GENERAL ADMINISTRATION (Home Org) 7028 CROCKETT CAR FIRE PROT 202800 CROCKETT CAR FIRE PROT $213,900.00 $0.00 YE budget balancing for Crockett-Fire Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/10/2025 01:14:47 PM 07/11/2025 Elizabeth Farrell 1 Budget Amendment Event Review Budget Amendment Not Required 07/11/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/11/2025 01:56:26 PM Timothy Ewell (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/11/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3112 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:RECEIVE final report on the five grant projects from the first allocation from the Measure X Innovation Fund, as recommended by the County Administrator. (No fiscal impact) Attachments:1. Tech Exchange Productivity Tables Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Monica Nino, County Administrator Report Title:Final Report on the Measure X Innovation Fund Round 1 Projects ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RECEIVE final report on the five grant projects from the first allocation of Innovation Funds. FISCAL IMPACT: Informational report. No fiscal impact. Of the $2M allocated in the first round of the Innovation Fund, $30,000 was used for five planning grants and $1,790,737 for five project grants, leaving $179,263 unallocated. All projects have been completed, with a $3,728 balance unclaimed under the Lincoln grant. The total balance available from Round 1 is $182,991. BACKGROUND: On October 17, 2023, the Board of Supervisors awarded $1,790,737 in Measure X Innovation Fund grants to five projects after a year-long bidding process. Contracts were signed on December 1, 2023. Two projects ended on January 15, 2025, one on February 28, 2025, and two on June 30, 2025. Below is a brief overview of each project, the Innovation Funds used, and a summary of performance and goals met. It also includes any challenges reported by grantees and their impacts on project outcomes or timelines. Also available on the County’s Innovation Fund webpage are short videos in English and Spanish featuring each project:<https://www.contracosta.ca.gov/10280/First-Round-Awards> Today's brief video presentation features highlights from all five project videos, produced by the Office of Media and Communication, with special thanks to Lissette Davis, Community and Media Relations Specialist, for showcasing the significant work of the project teams and the dedication of those providing public services. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 10 powered by Legistar™ File #:25-3112,Version:1 FINAL REPORT Program Summary: The project promised to increase food security within the County through the purchase and installation of food lockers to enable eligible individuals to retrieve food anonymously and at their convenience. Like the Amazon Hub Locker model, banks of 20 climate-controlled lockers were placed either inside or outdoors at locations around the county. Food orders were placed electronically, and user codes were granted for food pick-up. Distributions began with a standard set of food staples, with a long-term goal of customizing selections for dietary preferences or restrictions. There is capacity for up to three locker fills daily, so each 20-locker bank could potentially serve 60 families/households daily. Locker installation was delayed due to sourcing. Consequently, the County Administrator extended the grant period for this project through June 30, 2025 to enable the Food Bank to complete the project. Project Completion The Food Bank of Contra Costa and Solano has successfully met its outlined goal: to enhance the accessibility of food assistance within Contra Costa County. Through the support of the Innovation Fund, residents of Contra Costa now benefit from four food locker banks, with a fifth one forthcoming. Feedback from both locker administrators and users indicates that the Food Bank has achieved its objectives of improving accessibility, increasing access to nutritious food, and reducing stress for individuals with limited time availability. Clients have expressed their gratitude, stating: “Thank you for this opportunity as I find it difficult to fit within the operating hours of other pantries. Your efforts for the community are greatly appreciated.” Additionally, the Food Bank’s Innovation Fund project has demonstrated that this initiative is both replicable and scalable. With adequate funding, the Food Bank could install lockers at more locations and further enhance accessibility for individuals who require assistance. Although there was some initial hesitation from the host sites, the ease of use and positive impact of the lockers on meeting client needs have addressed their concerns; locker administrators appreciate being able to provide this service to the community. Neighbors have reported valuing the flexibility lockers provide, particularly those with disabilities or transportation difficulties (“My disability prevents me from waiting in line…” / “I have a hard time getting around the time frame of other pantries”). Others mentioned the help received during challenging times (“Thank you for helping to keep our family fed during a difficult period” / “I appreciate this. I just lost my job”). Demographic and statistical data, along with user feedback, has been very useful for the project team to refine and improve the services. Please find updates for each site and project activity highlights from this reporting period: §Refuge Food Pantry in Concord (Central County) - Lockers have been operational since late December 2024. This site has enabled the OrderAhead functionality, allowing them to collect user feedback. The site has experienced a significant increase in users over the past month, likely due to media coverage from the informational video (details under “Deliverables”). The Food Bank team has CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 10 powered by Legistar™ File #:25-3112,Version:1 supported the Refuge team by assisting with tools and inventory management. Fortunately, the pantry manager, Antonio, is dedicated to helping people and has successfully adapted to the increase in users. §Los Medanos College in Brentwood (East County) - Lockers have been operational since early February. This site is temporarily closed due to staffing issues but is scheduled to reopen in mid-July. §DVC San Ramon (South County) - Lockers have been operational since January. Summer usage is low due to fewer campus visitors. Currently, no butter or cheese is available due to lack of refrigeration. OrderAhead functionality is active for user feedback. §Contra Costa College in San Pablo (West County) - Lockers have been operational since late March. Summer usage is lower due to fewer campus visitors. §DVC Pleasant Hill (5th site) - Site preparation, including electrical work and concrete slab installation, was completed by June 26, 2025. The lockers from Australia, delayed due to U.S. tariff uncertainties, are now in the United States. They will be tested for a week before final installation. The project team is coordinating the timeline with DVC, Click N Collect, and Feeding America to connect to OrderAhead. This site shares the same contact as DVC San Ramon, ensuring smooth communication and clear expectations. §The Food Bank and locker host sites are pleased with the service from Click N Collect, the locker vendor and technology provider. §The Food Bank developed a user guide for ordering food through the OrderAhead platform. They provided training sessions for all four original sites and addressed any issues that emerged. Project deliverables The Food Bank has completed its project deliverables, which are outlined as milestones in its agreement with the County. Milestone highlights during this reporting period include: §Locker banks have been branded, installed, and are operational at four sites. MOUs are in place with regular food deliveries. §The MOU with DVC Pleasant Hill (fifth site) was executed on February 6, 2025; the fifth locker bank was ordered. The 5th site has been assessed, and site preparation is complete. §The Food Bank aids program promotion with site-specific fliers created by their internal designer. They shared locker information with community partners and 211 for referrals. Refuge’s lockers are listed on the Food Bank’s Find Food Map website. Colleges distribute fliers on site and have signage. §All four sites use OrderAhead’s client feedback feature. The project team monitors feedback on the menu, with clients generally satisfied. No changes have been made to the menu. Impediments.This reporting period had minor challenges that were resolved collaboratively with partners. Scheduling site preparation at DVC Pleasant Hill was challenging due to bureaucracy, but working with the pantry contact helped the project team secure dates, and the site is now ready for lockers. Some pantry administrators faced a learning curve with inventory management, highlighting the need for more comprehensive training before program launch. Open communication allowed the Food Bank team to address any issues. Overall, there were no major challenges, and the project remains on track. Measurable Indicators of Project Metric Value Number of individuals that collect food from lockers (including duplicates)2,804 Number of children 826 Number of seniors 334 Pounds distributed (April - June 2025)11,186 Percentage of partner agencies reporting improved ability to meet client needs 100% CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 10 powered by Legistar™ File #:25-3112,Version:1 Metric Value Number of individuals that collect food from lockers (including duplicates)2,804 Number of children 826 Number of seniors 334 Pounds distributed (April - June 2025)11,186 Percentage of partner agencies reporting improved ability to meet client needs 100% Project Outlook With the four original locker banks operational and a fifth on the way, the Food Bank is pleased with the project's progress. A new funding stream from the County’s Employment and Human Services Department for food purchases, starting in September, has given site managers confidence in the program's continued success. The program's success has also led to inquiries about new sites, which the Food Bank is interested in pursuing with adequate financial support. Thanks to the Innovation Fund, the Food Bank can continue serving the community efficiently and with dignity and looks forward to continuing collaboration with the County. (Fresh food in the lockers) (Long shelf-life food in the lockers) Program Summary: The Pittsburg Mobile Family Resources (PMFR) promised to bring resource coordination and direct services together with community engagement. Through a network of service providers, the PMFR provided youth and families with coordinated intake, direct services, resource navigation, and strengthened informal support/community engagement. For the project to succeed, the PMFR engaged a strong community champion to lead the project. The project was interrupted because the Bilingual Case Manager unexpectedly left Lincoln for other employment. Consequently, the County Administrator extended the grant period for this project through February 28, 2025 to enable Lincoln to complete the project. CONTRA COSTA COUNTY Printed on 10/13/2025Page 4 of 10 powered by Legistar™ File #:25-3112,Version:1 Project Completion The project team provided Pittsburg residents and families with coordinated intake, direct services, resource navigation, and enhanced informal support/community engagement. Involving business, nonprofit providers, and site partners dedicated to wellness and committed to Pittsburg was essential to the success of the PMFR. Bringing together a network of providers focused on mental health and wellness to directly support youth and families was critical to the direction of the PMFR project. During the extension period, the project team held a community event, staff professional development for program sustainability, and supported county information dissemination efforts about the project. Additionally, ongoing wellness services and coordination efforts were conducted for resident/community members. The following three-hour sessions were conducted: •January 2025 -filming video with county representatives to capture the work •February 2025 -program conclusion, transition, and continued training of ECF5 team On Saturday, December 21, 2024, staff held a holiday celebration and resource fair at the East County First 5 Center. The event assisted 92 families with essentials like diapers, food, gifts, and service referrals. They also surveyed 31 families to gather community feedback. This helps Lincoln tailor its programs to meet community needs more effectively. On January 30, 2025, Lincoln Families supported a County-produced Measure X video to highlight the impacts of the Innovation Fund and its grantees. In February 2025, Lincoln staff supported the grant transition and trained the East County First 5 team. Although a one-year grant brings extensive complexities, Lincoln will continue serving vulnerable East Contra Costa residents without Jewell Bachelor’s leadership. Lincoln values Ms. Bachelor’s expertise and will maintain holistic wellness practices in its East County work as a credit to her contributions. Measurable Indicators of Project The measurable indicators are as follows, listed with actual outcomes: Objective Outcome Ninety percent of Community Leadership Council members will indicate that they have established meaningful connections with one another, enhancing their ability to address and meet community needs effectively. 100% Eighty-five percent of PMFR adult clients will demonstrate enhanced confidence and skills in providing wellness services to families and youth. 100% Eighty percent of PMFR adult clients will report an improved understanding of local community resources related to basic needs and empowerment in Pittsburg and East Contra Costa County. 100% Program Summary: The program promised to facilitate addiction treatment in the Hispanic community. It CONTRA COSTA COUNTY Printed on 10/13/2025Page 5 of 10 powered by Legistar™ File #:25-3112,Version:1 was modeled off BiBett's Pueblo del Sol program, which offers a residential detoxification program to Spanish speakers. The program goals were to increase awareness that recovery services are available in Spanish and to help individuals overcome barriers to getting substance abuse treatment, such as obtaining U.S. identification. The project experienced some early setbacks. Consequently, the County Administrator extended the grant period for this project through June 30, 2025 to enable S4R to complete the project Project Completion Support4Recovery aimed to stabilize housing, facilitate recovery, and support participant success. The team held weekly support groups for women to build resilience, foster community, and provide emotional support for those affected by substance abuse. Many clients reported more stable living conditions and improved well- being. S4R offered peer support groups for men in sober living environments, providing a safe space to share experiences and discuss recovery challenges. Regular attendance showed strong engagement and benefits. Both men and women greatly benefited from peer-led support communities, with documented progress through housing and treatment continuums. S4R provided detox services for individuals with substance abuse issues, arranging transportation and coordinating with treatment facilities to address health crises and connect clients to recovery resources. Support was given to secure transitional or sober living housing for clients finishing treatment or facing homelessness. This service offered a stable, safe environment for continued recovery and community integration. Clients frequently transitioned directly from treatment programs into these arrangements, showing an integrated approach to ongoing care. Many clients achieved positive or ongoing outcomes, especially in support groups and housing services. S4R held Pueblos Workshops, organized by the Pueblos treatment facility, to prepare individuals for treatment, personal growth, and self-sufficiency. They also helped clients obtain crucial legal documents like passports by coordinating with consulates or government offices, essential for those without ID needed for jobs, travel, or social services. Measurable Indicators of Project §48 bed/housing placements §13 residential treatment placements §2 legal services referrals §22 participants in women’s support groups §22 participants in men’s support groups §11 referrals to detox programs §6 participants received counseling/training §8 participants obtained Consulate papers §10 participants in Pueblos Workshop §6 received other support services such as CA ID and family court support CONTRA COSTA COUNTY Printed on 10/13/2025Page 6 of 10 powered by Legistar™ File #:25-3112,Version:1 Key Findings & Trends §Of the 146 placements of all types that were tracked, 69% were for males and 31% were for females. §Approximately 90% of all placements were completed, 8% remain active, and 2% failed to complete their placements. §Bed/housing, residential treatment, and support groups comprised the backbone of services, consistently showing the highest volumes and highest success rates. §Integrating legal services and counseling helped clients achieve self-sufficiency. §A transitional, supervised drug and alcohol-free environment is important for long-term stabilization and recovery. Clients in sober-living programs have a success/completion rate of over 85%. §There was a high rate of ongoing or unsuccessful attempts to obtain Consulate papers. More support and transition strategies are needed in this area. §Workshop-based placements (e.g., Pueblos, Family Court) are typically ongoing, reflecting the deep engagement needed for long-term change. Impediments.The limited availability of detox and treatment beds for Hispanics in Contra Costa County is a major challenge. With just eight detox beds and 12 treatment beds, the project team struggles to meet the growing demand for services. Despite efforts to raise awareness and provide support, the bed shortage persists. Program Summary: The program promised to source used computer devices from environmentally CONTRA COSTA COUNTY Printed on 10/13/2025Page 7 of 10 powered by Legistar™ File #:25-3112,Version:1 responsible businesses and individuals and refurbish and distribute devices to people who receive public benefits and complete 8 hours of free digital skills training, and to nonprofit organizations that serve disadvantaged groups. Training was to be offered in multiple languages. The program planned to employ STEM (science, technology, engineering and mathematics) interns. Project Completion In Q4, Tech Exchange sustained its partnerships and forged new ones. Besides returning to Richmond Public Library, Richmond Multicultural Center, and DeJean Middle School, they started adult digital skills courses at Pittsburg High School, training 46 learners for a quarterly total of 86 adults receiving computer skills and free laptops. Tech Exchange also distributed free devices to Contra Costa County nonprofits and schools. They provided devices to Richmond Public Library, DeJean Middle School, Ford Elementary School, and Los Medanos College. In Q4, 84 refurbished laptops were given to Contra Costa nonprofits for their clients. In Q4, Tech Exchange held three digital inclusion events at Richmond Multicultural Institute and Ford Elementary School. Both sites received refurbished devices. Internet enrollment efforts led to 24 sign-ups, with two Contra Costa residents seeking direct support. The Tech Fair at DeJean Middle School on Dec. 19 was lively. Tech Exchange held a one-hour workshop for parents and guardians on internet safety, recognizing online threats, and creating a secure digital environment. For students, there was a “Refurbathon” where they learned to dismantle and refurbish computers. This taught them electronics and teamwork skills. To support these efforts, donations from Pittsburg Unified School District and Las Lomas High School provided over 900 devices, bringing the total to 1,559 for the year, helping advance e-waste diversion in Contra Costa County. Measurable Indicators of Project Please see attachment, which shows detailed information on Digital Skills Trainings, Device Distributions, Used Computer Equipment Pickups, and Objectives and Accomplishments. Impediments. During the grant period, Tech Exchange confirmed the need for digital inclusion services in Contra Costa County. The county's large size presented challenges in reaching all areas. The team worked with partner organizations to bring services to their clients. Tech Exchange expressed gratitude for the $500,000 Innovation Fund grant in 2024, which allowed them to expand services such as digital skills classes and device distribution. This grant benefited over 800 individuals through training and device provision. Program Summary: The FRH application (app) is a pioneering technology solution that connects food producers’ surplus with available volunteer food-runners. It works like Uber, only for free food distribution. FRH promised to provide real-time food delivery, connecting volunteers with smaller food donors like restaurants, caterers, schools, and cafeterias. The app allows food donors to signal when they have excess food. Available volunteers are then pinged via the app and can claim the run, electing to pick up and deliver the food CONTRA COSTA COUNTY Printed on 10/13/2025Page 8 of 10 powered by Legistar™ File #:25-3112,Version:1 immediately to a matching recipient organization registered in the program. This ground-breaking technology facilitates the dual goals of feeding hungry people and reducing food waste. Project Completion California's Senate Bill (SB) 1383 mandates that restaurants and small food providers divert 20% of edible organics from landfills to food recovery organizations like WPE. This has led to more donations for WPE. The FRH app organizes volunteers for pick-ups and deliveries. California aims to redirect 20% of edible food to people in need by 2025. To engage new food donors, WPE is using targeted outreach and education on the benefits of food donations. Innovation funding has helped WPE secure more food donors and comply with SB 1383. Data shows a significant increase in food donor partners. During the fourth quarter and over the course of the project, WPE: §Secured a FRH Volunteer Coordinator to manage the schedule and logistics of deliveries and track results. §Created and distributed fliers with QR codes for easy access to sign up to donate food. §Provided education and training for food providers that explain the benefits of repurposing excess food to feed hungry neighbors. §Designed a magnet for restaurant coolers and refrigerators to remind kitchen staff to call WPE for fast, on-demand pick-ups when they have extra food. §Created a window sticker that lets patrons know they are part of the movement to end hunger and food waste. §Created and circulated fliers to recruit new FRH volunteers to be on-demand food-runners. §Educated the community, public officials, and decision makers by raising awareness about food waste, food insecurity, the new law, and how to act. §Promoted food donor partners on website and social media. Thanks to the Measure X Innovation Grant, WPE involved hundreds in the fight against hunger and environmental protection. They use software to track food donations, deliveries, and recovered food weight, as well as trained volunteers and participating food donor and recipient agencies. Measurable Indicators of Project WPE data indicates that WPE surpassed all project milestones: Metric Achieved Goal Food donation suppliers engaged 83 25 Volunteer food runners registered 397 200 Rescues and deliveries made via app 6,388 500 Pounds of recovered food delivered 1,312,918 600,000 Equivalent meals delivered 1,094,098 Estimated metric tons of Co2e eliminated 2,111 Nonprofit agencies partnered with 72 Impediments.There remains a knowledge gap among food producers and restaurants regarding SB 1383 reporting and compliance. The Innovation Fund Grant helped create educational materials to train these providers on repurposing edible food waste to benefit the community. CONTRA COSTA COUNTY Printed on 10/13/2025Page 9 of 10 powered by Legistar™ File #:25-3112,Version:1 CONSEQUENCE OF NEGATIVE ACTION: N/A. This is an informational report. CONTRA COSTA COUNTY Printed on 10/13/2025Page 10 of 10 powered by Legistar™ 3 Digital Skills Trainings 2024 Digital Skills Trainings Course Dates Location/ Partner Learners/ Devices January 23, 30, February 6, 27 DeJean Middle School 12 Total Q1 12 March 25, April 1, 8, 15 First Page New Chapter 13 April 29, May 6, 13, 20 Richmond Public Library - Main Branch 18 May 1, 8, 15, 22 Richmond Public Library - Bayview Branch 8 May 8, 10, 17, 22 DeJean Middle School 5 April 9, 16, 23, 30 DeJean Middle School 20 May 14, 16, 21, 23 Opportunity Junction 19 May 22, 24, 29, 31 Antioch Community Center 18 June 10, 17, 24, July 1 Pittsburg Youth Development Center 19 June 18, 25, 27, July 2 Contra Costa Library - Antioch Branch 21 Total Q2 141 July 1, 3, 8 , 10 Contra Costa Library - Bay Point Library 9 July 1, 8, 15, 22 Richmond Public Library - Main Branch 29 July 9, 11, 16, 18 Richmond Multicultural Institute (English) 13 September 17, 19, 24, 26 Richmond Multicultural Institute (Spanish) 12 Total Q3 63 October 17, 19, 24, 26 Richmond Multicultural Institute 13 October 16, 23, 30, November 6 Pittsburg High School PUSD 22 November 8, 15 (3hr sessions), 22 Richmond Public Library - Main Branch 22 November 12, 14, 19, 21 DeJean Middle School (English) 5 December 4, 6, 11, 13 Pittsburg High School PUSD 24 Total Q4 86 2024 GRAND TOTAL LEARNERS 19 Cohorts, 11 Locations 302 4 Device Distributions Device Distribution Date Recipient Organization Quantity March 13 and 26 DeJean Middle School 25 April 15 El Timpano 20 Total Q1 45 May 15 Contra Costa College Student Services 40 May 17 Hijas del Campo 40 May 20 Pittsburg Youth Development Center 50 May 27 Antioch High School 45 June 11 Richmond High School 21 June 13 Working Wonders 15 June 27 New Destiny Church 40 Total Q2 251 September 17 Pittsburg Youth Development Center 25 September 27 Multicultural Institute 30 August 27 Diablo Valley College 45 October 2 Pittsburg Unified School District 20 Total Q3 120 September 19 & October 3 Multicultural Institute Richmond/ internet events 10 October 31 Los Medanos College 30 November 4 & December 16 DeJean Middle School 22 December 13 & 20 Ford Elementary 22 Total Q4 84 2024 GRAND TOTAL DEVICES 14 Partner Organization Recipients 500 5 Used Computer Equipment Pickups Pickup Date Donor Organization Equipment Type Quantity December 19 WCCUSD Laptops + 1 bin which were processed in 2024 318 February 13 Tilden Preparatory School 20 desktops, 7 monitors, 2 bins misc 29 February 23 MV CodeUp 2 desktops, 1 monitor, 1 box cables 4 March 13 WSP USA, Inc. 14 monitors 14 Total Q1 365 May 7 Head-Royce School 33 laptops, 3 monitors, 2 boxes cables 38 May 17 L.N. Curtis & Sons, Inc. 23 laptops, 13 monitors, 3 boxes cables 40 May 23 AUHSD Tech Department 90 laptops, 18 desktops, 15 monitors, 3 bins 126 May 23 R3 Studios LandscapeArchitect 4 monitors, 1 bin misc equipment 5 June 7 Tilden Preparatory School 31 desktops, 1 monitor, 2 boxes cables 34 June 14 Miramonte HS - AUHSD 15 monitors, 3 bins misc equipment 18 Total Q2 261 July 30 JHS Tax & Consulting 17 laptops, 6 desktops, 1 monitor, 2 bins/boxes of cables & misc electronics 26 Total Q3 26 October 4 Pittsburg Unified School District 53 i5 laptops, 547 dual core laptops, 5 misc bins and misc items 605 November 26 Las Lomas High 300 chromebooks, 2 misc bins 302 Total Q4 907 2024 GRAND TOTAL EQUIPMENT 12 Equipment Donor Organizations 1,559 6 2024 CCC Objectives & Accomplishments CCC 2024 Objectives Jan 1-Dec 31 Goal Q1 J F M Q2 A M J Q3 J A S Q4 O N D 12 mth TOTAL Note CCC CBO partners engaged 5-7 6 10 10 6 22 22 nonduplicated sites, including all library branches and CBOs where computer skills classes were held + all CBOs/ schools receiving devices Affordable internet enrollment 300 ~~ ~~ 2 24 26 Shifted plans due to the end of the ACP. Most enrollments occurred at Ford Elementary and Multicultural Institute in Richmond. Adults receiving 8 hrs digital skills + a laptop 300 12 141 63 86 302 19 cohorts at 11 locations in East and West CCC. Additional learners and devices were supported by other funders inc. Firedoll & Lesher Fndns. Devices distributed to CBO partners 500 45 251 120 84 500 14 vetted partner organization recipients serving low-income residents and opportunity youth in Contra Costa County. CCC orgs donating devices 10 4 6 1 2 13 Major equipment gifts from WCCUSD, AUHSD Tech Dept, and Las Lomas High School (AUHSD). Used devices collected in CCC 5,000 365 261 26 907 1,559 We are deeply grateful to all our CCC donors, whose gifts included high-quality equipment. 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3113 Name: Status:Type:Consent Item Passed File created:In control:7/7/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent or designee to execute, on behalf of the District Attorney, a purchase order and related license agreement with Presidio Networked Solutions Group, LLC in an amount not to exceed $1,096 for a cloud-based management and security tool for mobile devices and endpoints across multiple platforms, for the period August 15, 2025 through August 14, 2028. (100% General Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Diana Becton, District Attorney Report Title:Purchase Order and Related Software License Agreement with Presidio Networked Solutions Group, LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent or designee to execute, on behalf of the District Attorney, a purchase order and related license agreement with Presidio Networked Solutions Group, LLC in an amount not to exceed $1,096 for a cloud-based management and security tool for mobile devices and endpoints across multiple platforms, for the period August 15, 2025 through August 14, 2028. FISCAL IMPACT: Approval of this action will result in expenditures up to $1,096 which have been included in the Department’s FY 25-26 Budget. BACKGROUND: The District Attorney’s Office uses a cloud-based management and security tool for mobile devices and endpoints across multiple platforms from Presidio Networked Solutions Group, LLC to secure departmental devices to ensure compliance, data protection and secure access for criminal justice data. Approval of the purchase order and related Software License Agreement will allow the District Attorney’s Office to continue using this tool in support of securely accessing, managing and maintaining compliance for criminal justice data in the District Attorney’s Office. This Software License Agreement includes limitation of liability and indemnification under which the County agrees to hold Presidio Networked Solutions Group, LLC CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3113,Version:1 harmless from any claims arising out of the performance under this agreement. CONSEQUENCE OF NEGATIVE ACTION: Without executing the purchase order and related Software License Agreement with Presidio Networked Solutions Group, LLC, the District Attorney’s Office cannot continue to securely access, manage and maintain compliance for criminal justice data on mobile devices and endpoints across multiple platforms. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3114 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the District Attorney, or designee, to execute a contract with Contra Costa Family Justice Alliance in an amount not to exceed $275,000 for victim services and to raise awareness for underserved gun violence victims and affected communities, for the period August 1, 2025 through June 30, 2026. (100% Federal) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Diana Becton, District Attorney Report Title:Contract with Contra Costa Family Justice Alliance for the Underserved and Unserved Survivors Support Program ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the District Attorney, or designee, to execute a contract with Contra Costa Family Justice Alliance in an amount not to exceed $275,000, to gather input from gun violence survivors to improve victim services and raise awareness for underserved gun violence victims and affected communities for the period August 1, 2025 through June 30, 2026. FISCAL IMPACT: Approval of this action will result in expenditures of up to $275,000 which is funded 100% by the Office of Justice Programs (OJP), Bryne Discretionary Community Project Grants Program from the U.S. Department of Justice. The amount is included in the FY2025-26 Departmental Budget. BACKGROUND: The District Attorney’s Office is funded by the U.S. Department of Justice, Office of Justice Programs to provide an Underserved and Unserved Survivors Support Program (UUSSP). Under the UUSSP program, the DA’s Office needs to execute a contract with a Community Based Organization (CBO) for the CBO to assist the DA to establish a Gun Violence Victims Advisory Council, engage in strategic collaboration with victim service providers, implement targeted outreach and listening sessions within impacted communities, administer and analyze survey data, and formally present findings to inform and enhance services for underserved victims of gun violence. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3114,Version:1 A Request for Proposals (RFP) #F-Contr-0000000011 was issued in March 2025, seeking a CBO to provide the services described above. Contra Costa Family Justice Alliance submitted a proposal under the RFP and was recommended by the DA’s Office to enter into a service contract. Under the contract, Contra Costa Family Justice Alliance will gather input from gun violence survivors to improve victim services and raise awareness for underserved gun violence victims and affected communities through the duration of the contract term. CONSEQUENCE OF NEGATIVE ACTION: Without executing the contract with Contra Costa Family Justice Alliance, the District Attorney’s Office cannot fulfil the obligation under the Federal grant by gathering input from gun violence survivors to improve victim services and raising awareness for underserved gun violence victims and communities. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3115 Name: Status:Type:Consent Item Passed File created:In control:7/22/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00119, authorizing the appropriation of fund balance in the amount of $49,876 to the District Attorney’s Consumer Protection Special Fund (0247) for additional services and expenditures for Fiscal Year 2024-25. (100% DA Consumer Protection Fund) Attachments:1. BDA-25-00119.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Diana Becton, District Attorney Report Title:FY24-25 Budget Amendment to District Attorney Consumer Protection Special Fund ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Fiscal Year 2024-25 Budget Amendment No. BDA-25-00119, authorizing the appropriation of fund balance in the amount of $49,876 to the District Attorney’s Consumer Protection Special Fund (0247) for additional services and expenditures provided. FISCAL IMPACT: The FY24-25 Adopted Budget includes $678,055 in obligated fund balance for the District Attorney’s Consumer Protection Special Fund (0247). This amendment will reduce that amount by $49,876 and increase appropriations in the Consumer Protection Special Fund by $49,876 to cover additional salary and operational expenses in FY24-25. BACKGROUND: Revenue of miscellaneous forfeits, penalties, judgement payments is allocated to the DA’s Consumer Protection Special Fund (Dept 0247) and is used to fund salary and benefits of DA employees working to investigate and prosecute cases in violation of consumer protection laws. In prior years, the DA has received higher amounts of forfeits, penalties, and judgement payments than the amounts needed for salary and operational expenses, which has resulted in Dept 0247 carrying a fund balance. In support of spending down the growing fund balance for increased operational expenditure needs in FY24-25, the DA’s Office is requesting approval to cover increased salary and operational costs in investigating and prosecuting cases in violation of consumer protection laws with Dept 0247 fund balance. CONSEQUENCE OF NEGATIVE ACTION: If unapproved, necessary appropriations would not be allocated to cover the expenditures for FY24-25. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3115,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00119 10:19 AM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00119 Amendment Date 06/30/2025 Description Special Fund Prior Year Fund Balance Transfer for Additional Expenditures Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9990:APPROPRIATED FUND BAL 2800 DISTRICT ATTORNEY ADMIN (Home Org) 0247 DA CONSUMER PROTECTION 112400 DA CONSUMER PROTECTION $0.00 $49,876.00 Credit fund balance available account to pull in available fund balance to be used in FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 5011:REIMBURSEMENTS-GOV/GOV 2800 DISTRICT ATTORNEY ADMIN (Home Org) 0247 DA CONSUMER PROTECTION 112400 DA CONSUMER PROTECTION $49,876.00 $0.00 Increase budget in FY24-25 for additional expenditure Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/22/2025 01:54:53 PM 07/23/2025 Siwen Carlisle 1 Budget Amendment Event Review Budget Amendment Not Required 07/23/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/22/2025 02:08:35 PM Zhongzhou Zhu (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/23/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00119 10:19 AM 07/23/2025 Page 2 of 2 Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3162 Name: Status:Type:Consent Item Passed File created:In control:4/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Auditor-Controller, or designee, on behalf of the Employment and Human Services Department, to reissue payment of $8,175 to Crystal McClendon-Gourdine. (100% County) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:Reissue Payment to Crystal McClendon-Gourdine ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Auditor-Controller, or designee, on behalf of the Employment and Human Services Department, to reissue payment of $8,175 to Crystal McClendon-Gourdine. FISCAL IMPACT: 100% County funds. BACKGROUND: A supplier payment to Crystal McClendon-Gourdine for contract services was fraudulently redeemed. The payment in the form of a check was fraudulently altered and cashed. A forged endorsement claim was filed with Wells Fargo and is currently under investigation. CONSEQUENCE OF NEGATIVE ACTION: If not approved, Crystal McClendon-Gourdine will not be paid, resulting in service interruptions to the Employment and Human Services Department Community Services Bureau. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3162,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3163 Name: Status:Type:Consent Item Passed File created:In control:7/10/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Employment and Human Services Director, a purchase order with Outfront Media LLC, in an amount not to exceed $30,305, for the purchase of advertisement materials in the form of digital bulletins for Employment and Human Services’ Age-Friendly Campaign, for the period July 1, 2025 through June 30, 2026. (100% Measure X) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:40-573-0 Age-Friendly Campaign Advertisement Services Agreement ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Employment and Human Services Director, a purchase order with Outfront Media LLC, in an amount not to exceed $30,305, for the purchase of advertisement materials in the form of digital bulletins for Employment and Human Services’ Age-Friendly Campaign, for the period July 1, 2025 through June 30, 2026. FISCAL IMPACT: 100% Measure X; all of which is budgeted for FY 25-26. BACKGROUND: On November 16, 2021, the Board of Supervisors passed Item D.5, which allocated funds to Employment and Human Services for the Master Plan for Aging which includes Aging and Adult’s Age-Friendly Campaign to launch in FY 25-26. The goals of the Age-Friendly Campaign are to dispel age bias, counter myths about aging, encourage intergenerational connection, celebrate contributions across the lifespan, and foster understanding and mutual respect. Outfront Media LLC will provide advertisement services in the form of various digital billboards along Highway 680 and Highway 4 to leverage the campaign’s visibility in Contra Costa County. This vendor was selected per procurement requirements outlined in Administrative Bulletin 600.3. The agreement contains an indemnification provision from the County to Outfront Media LLC, which requires the County to indemnify, CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3163,Version:1 defend and save harmless Outront Media LLC and their owner from all claims, fees and liabilities arising out of the County’s advertising material. CONSEQUENCE OF NEGATIVE ACTION: Should the proposed action not be approved by the Board of Supervisors, the County would not effectively be able to launch and leverage awareness for Employment and Human Services’ Age-Friendly Campaign without OutFront Media’s advertisement services. CHILDREN'S IMPACT STATEMENT: This purchase order supports the following community outcomes established in the Children's Report Card: (4) "Families that are Safe, Stable and Nurturing." CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3164 Name: Status:Type:Consent Item Passed File created:In control:7/10/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Employment and Human Services Director, a purchase order with The Lamar Companies LLC, in an amount not to exceed $66,600, for the purchase of advertisement space on various transportation entities in Contra Costa County for the implementation of Employment and Human Services’ Age- Friendly Campaign, for the period July 1, 2025 through June 30, 2026. (100% Measure X) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:40-574-0 Age-Friendly Campaign Advertisement Services Agreement ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Employment and Human Services Director, a purchase order with The Lamar Companies LLC, in an amount not to exceed $66,600, for the purchase of advertisement space on various transportation entities in Contra Costa County for the implementation of Employment and Human Services’ Age-Friendly Campaign, for the period July 1, 2025 through June 30, 2026. FISCAL IMPACT: 100% Measure X; all of which is budgeted for FY 25-26. BACKGROUND: On November 16, 2021, the Board of Supervisors authorized Item D.5, which allocated Measure X funding to Employment and Human Services for the Master Plan for Aging which includes Aging and Adult’s Age- Friendly Campaign to launch in FY 25-26. The goals of the Age-Friendly Campaign are to dispel age bias, counter myths about aging, encourage intergenerational connection, celebrate contributions across the lifespan, and foster understanding and mutual respect. The Lamar Companies LLC will provide advertising space on various transportation entities including County Connection, Tri Delta, and AC Transit lines. These bus lines have been identified as effective advertising outlets for EHSD’s Age-Friendly campaign to optimize reach and effectiveness. This vendor was CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3164,Version:1 selected per procurement requirements outlined in Administrative Bulletin 600.3. The agreement contains an indemnification provision from the County to the Lamar Companies LLC, which requires the County to indemnify, defend and save harmless the Lamar Companies LLC against any liability by reason of the County’s advertising material, character, contents and subject matter of the designs. CONSEQUENCE OF NEGATIVE ACTION: Should the proposed action not be approved by the Board of Supervisors, the County will not be able to effectively launch and leverage awareness for Employment and Human Services’ Age-Friendly Campaign. CHILDREN'S IMPACT STATEMENT: This purchase order supports the following community outcomes established in the Children's Report Card: (4) "Families that are Safe, Stable and Nurturing." CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3165 Name: Status:Type:Consent Item Passed File created:In control:7/7/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Family Caregiver Alliance in an amount not to exceed $314,071 to provide Older Americans Act Title III-E Family Caregiver Support Program services for the period July 1, 2025 through June 30, 2026. (100% Federal) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:Contract #40-539-4 (AAS) with Family Caregiver Alliance for the Title III-E Family Caregiver Support Program ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Family Caregiver Alliance in an amount not to exceed $314,071 to provide Older Americans Act Title III-E Family Caregiver Support Program services for the period July 1, 2025 through June 30, 2026. FISCAL IMPACT: 100% Federal funds all of which has been budgeted in FY 25-26. BACKGROUND: The Older Americans Act (OAA) Title III-E Family Caregiver Support Program (FCSP) provides a local multi- faceted system of support services to (1) unpaid family caregivers of older adults, and (2) grandparents, or other older relatives, with primary caregiving responsibilities for a child. FCSP services include but are not limited to Information Services, Respite Care and Support Services. This vendor was selected through a Request for Proposal (RFP) 1198 conducted in 2023 which met the procurement requirements outlined in Administrative Bulletin 600.3. The Board approved the initial contract on February 6, 2024 in the amount of $289,900 (C.46). On June 25, 2024 (C.83), the Board approved an amendment to increase the payment limit by $39,319. The Board approved a contract renewal in the amount of $414,670 on September 24, 2024 (C.54). On June 10, 2025 (C.55), the Board approved an amendment to increase the payment limit by $17,515. This action is to renew the contract for FY 25-26. CONSEQUENCE OF NEGATIVE ACTION: CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3165,Version:1 Should the proposed action not be approved by the Board of Supervisors, the County will not be able to continue to provide family caregivers with the additional support they need to continue to provide caregiving in the home to the older adult in their care. CHILDREN’S IMPACT STATEMENT: This contract supports one of Contra Costa County’s community outcomes of the Children’s Report Card: (4) "Families that are Safe, Stable and Nurturing". CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3166 Name: Status:Type:Consent Item Passed File created:In control:7/11/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Meals on Wheels Diablo Region, in an amount not to exceed $215,000 to conduct a feasibility study for a commercial kitchen to provide Senior Nutrition Meals in Contra Costa County with Measure X Organizational Capacity Building funds for the period July 1, 2025 through June 30, 2027. (100% Measure X) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:40-569-0 Capacity Building with Meals on Wheels Diablo Region Measure X ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Meals on Wheels Diablo Region, in an amount not to exceed $215,000 to conduct a feasibility study for a commercial kitchen to provide Senior Nutrition Meals in Contra Costa County with Measure X Organizational Capacity Building funds for the period July 1, 2025 through June 30, 2027. FISCAL IMPACT: 100% County Measure X Funds; 50% of which is budgeted in FY 25-26; and 50% of which will be budgeted in FY 26-27. BACKGROUND: On December 18, 2024, the Board of Supervisors were notified of the release of Request for Proposal (RFP) 1212 seeking applicants to apply for Organizational Capacity Building funds to serve seniors and adults with disabilities. Total funding through RFP 1212 was $1,700,000. Meals on Wheels Diablo Region responded to RFP 1212, Organizational Capacity Building, and was awarded $215,000 to conduct a Feasibility Study for a commercial kitchen to provide Senior Nutrition Meals in Contra Costa County. This contract will provide services for eligible Contra Costa County recipients with a payment limit not to exceed $215,000 for the period July 1, 2025 through June 30, 2027. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3166,Version:1 CONSEQUENCE OF NEGATIVE ACTION: Should the proposed action not be approved by the Board of Supervisors, Meals on Wheels Diablo Region will not be able to provide much needed Senior Nutrition services for older adults in Contra Costa County. CHILDREN'S IMPACT STATEMENT: This contract supports the fourth of Contra Costa County’s community outcomes of the Children’s Report Card, "Families that are Safe, Stable and Nurturing.” CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3174 Name: Status:Type:Consent Item Passed File created:In control:7/17/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute, on behalf of the Employment and Human Services Department for the In-Home Supportive Services Public Authority, a contract Subscription Agreement with Excellesoft Partners LLC, in an amount not to exceed $48,776, for the provision and maintenance of a customized software database tracking system for Provider and Consumer Registry, for the period July 1, 2025 through June 30, 2028. (50% Federal, 40% State, 10% County) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marla Stuart, Employment and Human Services Director Report Title:40-514-1 Excellesoft Partners, LLC for Subscription-Bases Services for Provider and Consumer Registry ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute, on behalf of the Employment and Human Services Department for the In-Home Supportive Services Public Authority, a contract Subscription Agreement with Excellesoft Partners LLC, in an amount not to exceed $48,776, for the provision and maintenance of a customized software database tracking system for Provider and Consumer Registry, for the period July 1, 2025 through June 30, 2028. FISCAL IMPACT: 50.5% Federal, 40% State, 9.5% County; A third of which is budgeted in FY 2025-2026, a third will be budgeted in FY 2026-2027 and a third will be budgeted in FY 2027-2028. BACKGROUND: On June 27, 2023, the Board of Supervisors passed Item C.89, which authorized a Subscription Agreement with Employment and Human Services Department (EHSD) on behalf of the In-Home Supportive Services Public Authority and Excellesoft, LLC (Excellesoft). This renewal will allow for the continued services of providing maintenance of a customized Nexus Registry software database to enable County In-Home Supportive Services (IHSS) Public Authority (PA) to maintain a user-friendly tracking system for provider and Consumer Registry. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3174,Version:1 Contractor is the developer and solo owner of Nexus Registry, a fully-hosted, web-based IHSS Public Authority Registry system. In-Home Supportive Services Public Authority will notify providers of the availability of the website and access information. The subscription service website is available Monday through Friday, 6:00AM- 6:00PM Pacific Time, with the exception of State and Federal holidays. The System Subscription Agreement includes mutual indemnification to hold harmless both parties from any claims arising from the performance under this Agreement. CONSEQUENCE OF NEGATIVE ACTION: Should the proposed action not be approved by the Board of Supervisors, In-Home Supportive Services Public Authority will not be able to provide services for the consumers of the In-Home Supportive Services Program. CHILDREN’S IMPACT STATEMENT: This agreement supports all five of the community outcomes established in the Children's Report Card: (1) "Children Ready for and Succeeding in School"; (2) "Children and Youth Healthy and Preparing for Productive Adulthood"; (3)"Families that are Economically Self-Sufficient"; (4) "Families that are Safe, Stable and Nurturing"; and (5) "Communities that are Safe and Provide a High Quality of Life for Children and Families,”. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3132 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:Acting as the governing board of the Contra Costa County Fire Protection District, APPROVE Budget Amendment No. BDA-25-00103 authorizing expenditure adjustments to the CCCFPD General Operating Fund (7300) and appropriating revenue and adjusting expenditures in the CCCFPD EMS Transport Fund (7040), totaling $29,350,000 as part of FY 2024-25 year-end budget balancing. (89% EMS Transport Fund, 11% General Operating Fund) Attachments:1. BDA-25-00103.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Lewis Broschard, Chief, Contra Costa County Fire Protection District Report Title:FY 2024-25 Budget Amendment BDA-25-00103 for Revenue and Expenditure Budget Adjustments in the CCCFPD General Operating and EMS Transport Funds ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: Acting as the governing board of the Contra Costa County Fire Protection District,APPROVE Budget Amendment No.BDA-25-00103 authorizing revenue and expenditure adjustments in the CCCFPD General Operating Fund (7300)and the CCCFPD EMS Transport Fund (7040)for a total of $29,350,000 as part of FY 2024-25 year-end budget balancing. FISCAL IMPACT: This action will adjust the appropriations in the amount of $3,250,000 in the CCCFPD General Operating Fund (7300)and $26,100,000 in the CCCFPD EMS Transport Fund (7040)for a total amount of $29,350,000 for the Fire District’s FY 2024-25 budget. BACKGROUND: The Fire District has identified the need for amendments to the FY 2024-25 budget to better align with the actual expenditures and revenues. This action is to adjust the revenues and expenditures budget to more accurately reflect budgetary requirements for the Fire District’s General Operating and EMS Transport Fund budgets. CONSEQUENCE OF NEGATIVE ACTION: CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3132,Version:1 If not approved, appropriations will not be properly reflected in the FY 2024-25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00103 01:10 PM 07/29/2025 Page 1 of 4 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00103 Amendment Date 06/30/2025 Description Transfer of appropriations to account for actual FY24-25 expenditures within the CCCFPD General and EMS Transport Funds. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 4715:FS 2-UPGRADE GENERATOR 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $150,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4710:FS5-REPLACE ROOF 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $10,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4971:CAPITALIZED SOFTWARE 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $200,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4954:MEDICAL & LAB EQUIPMENT 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $550,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2479:OTHER SPECIAL DPMTAL EXP 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $7,300,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00103 01:10 PM 07/29/2025 Page 2 of 4 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 4953:AUTOS & TRUCKS 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $0.00 $3,000,000.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4725:REMODEL CCCFPD COMM CNTR 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $8,000,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3611:INTERFUND EXP - GOV/GOV 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $0.00 $10,000,000.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $10,000,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $0.00 $2,450,000.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4732:FS10-REPLACE ROOF 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $40,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4727:FS81-BATHROOM ADDITION 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $250,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4726:FS85-INSTALL DRIVEWAY 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $300,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3612:INTERFUND EXP - GOV/ENT 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $0.00 $800,000.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00103 01:10 PM 07/29/2025 Page 3 of 4 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $800,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9759:COST RECOVERY 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $0.00 $13,100,000.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4723:FS87-REPAIR CONCRETE 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $50,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4703:FS80-REPLACE ROOF 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $500,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 5998:WORK AUTH TRANSFER ADJUST 7300 CCC FIRE PROTECTION (Home Org) 7040 CCCFPD EMS TRANSPORT FUND 204000 CCCFPD EMS TRANSPORT FUND $50,000.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4722:FS14-REPAIR CONCRETE 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $200,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4702:FS15-REPAIR ROOF 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $800,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4716:FS 81-UPGRADE GENERATOR 7300 CCC FIRE PROTECTION (Home Org) 7300 CCC FIRE PROTECTION 202000 C C C FIRE PROTECTION $150,000.00 $0.00 Fiscal year end budget adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/18/2025 04:17:25 PM 07/19/2025 Elizabeth Patterson 1 View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00103 01:10 PM 07/29/2025 Page 4 of 4 Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Review Budget Amendment Not Required 07/19/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Sent Back 07/21/2025 10:10:02 AM Faye Ny (Department Approver – Budget Amendment) 1 Send Back Reason from Faye Ny: Include the other entries Budget Amendment Event Budget Amendment Event Submitted 07/23/2025 01:58:18 PM 07/19/2025 Elizabeth Patterson 1 Budget Amendment Event Review Budget Amendment Not Required 07/19/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Sent Back 07/24/2025 04:03:53 PM Faye Ny (Department Approver – Budget Amendment) 1 Send Back Reason from Faye Ny: Pls update. Budget Amendment Event Budget Amendment Event Submitted 07/24/2025 04:25:17 PM 07/19/2025 Elizabeth Patterson 1 Budget Amendment Event Review Budget Amendment Not Required 07/19/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 04:29:05 PM Faye Ny (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Saved for Later 07/29/2025 01:03:59 PM 07/19/2025 Yesenia Campos (Budget Specialist (Auditor Office)) 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 272 Name: Status:Type:Consent Resolution Passed File created:In control:7/18/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-272 confirming the Final Report for County Service Area (CSA) Emergency Medical Services Area 1 (EM-1) and setting assessments to be collected with the Fiscal Year 2025-26 property taxes, as recommended by the Interim Health Services Director. (100% CSA- EM1 Fund) Attachments:1. EM-1 Final Report FY 25-26 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Ori Tzvieli, Interim Health Services Director Report Title:CSA EM-1 Final Report (Measure H) - FY 2025-26 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT a resolution confirming Final Report for County Service Area (CSA) Emergency Medical Services Area 1 (EM-1) and setting assessments to be collected with the Fiscal Year (FY) 2025-26 property taxes. FISCAL IMPACT: Proposed FY 2025-26 assessments for CSA EM-1 total $4,834,833.66. There is no General Fund impact. BACKGROUND: On June 10, 2025, the Board held a public hearing on the Tentative Report for CSA EM-1 and adopted Resolution No. 2025/191 declaring the Board's intent to levy assessments set forth in that report. Pursuant to Ordinance Code Section 1012-2.612, the attached Final Report for CSA EM-1 updates the Tentative Report based solely upon changes in ownership, changes of address, subdivision of existing parcels, and changes in the class of use of parcels. Revenues from the CSA EM-1 assessments are used to provide an enhanced countywide emergency medical service system as approved by the voters with the passage of Measure H in November 1988. Enhanced EMS services include (1) increased paramedic coverage; (2) added emergency medical training and equipment for firefighters; and (3) an improved EMS communications system. The basic assessment rate proposed for Zone B, comprising all the area of Contra Costa County except for San Ramon Valley, is $10.00 per single-family residence or benefit unit. The rate proposed for Zone A (San Ramon Valley), which does not include paramedic subsidy, is $3.94. These rates are unchanged from the prior year. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:RES 2025-272,Version:1 CONSEQUENCE OF NEGATIVE ACTION: Failure to set the CSA EM-1 assessment rate prior to August 10, 2025, may result in the EM-1 assessments not being included in the property tax bills. The Board of Supervisors of Contra Costa County, California IN THE MATTER OF the Confirmation of the Final Report for County Service Area EM-1 (Emergency Medical Services) Fiscal Year 2025-26 and Approval of Assessments. WHEREAS,County Service Area EM-1 has been established to provide enhanced emergency medical services as miscellaneous extended services pursuant to the County Service Area Law (Government Code Sections 25210.1 and following); WHEREAS, the Board, on June 10, 2025, held a public hearing and thereafter adopted Tentative Report for CSA EM-1, Fiscal Year 2025-26 has been filed with the Clerk of the Board pursuant to Ordinance Code Section 1012-2.602; WHEREAS the Tentative Report sets forth proposed assessments for Zone A and Zone B, which have been established within CSA EM-1 to receive specified miscellaneous services; WHEREAS notice of a Board hearing on the Tentative Report was published pursuant to Government Code Section 6066; and; WHEREAS,at the public hearing, the Board afforded to every interested person an opportunity to protest or object to the Tentative Report, either in writing or orally, and the Board has considered each protest and objection. NOW, THEREFORE, BE IT RESOLVED that the Board of Supervisors hereby confirms the Tentative Report for CSA EM-1, Fiscal Year 2025-26, and the assessments identified therein for Fiscal Year 2025-26. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ August 5, 2025 The attached Final Report for County Service Area EM-1 (Zones A and B) for Fiscal Year 2025- 26 is hereby filed pursuant to Ordinance Code Section 1012-2.602. ___________________________________ Marshall Bennett Emergency Medical Services Director - 1 - CONTRA COSTA HEALTH SERVICES Emergency Medical Services Agency County Service Area EM-1 (Zones A and B) Final Report Fiscal Year 2025-26 County Service Area EM-1 has been established to provide enhanced emergency medical services as a miscellaneous extended service within two designated zones: Zone A: Those parcels located within the territory of the San Ramon Valley Fire Protection District. Zone B: Those parcels located within Contra Costa County, but not within Zone A, above. ASSESSMENTS will be levied on each parcel based upon a formula using the following factors: BENEFIT UNIT: A number of BENEFIT UNITS have been assigned to each parcel based upon the Assessor's Use Code classification. For example, a single-family residence (Use Code 11) is assigned one BENEFIT UNIT. Parcels with other Use Code classifications are assigned a number of BENEFIT UNITS based upon the relative benefit from the miscellaneous extended services provided under CSA EM-1. Exhibit A is a Table of BENEFIT UNITS showing the number of BENEFIT UNITS assigned parcels for each Use Code classification. RATE: The RATE is the dollar amount of the ASSESSMENT levied per BENEFIT UNIT. Separate RATES have been established for each zone based upon the miscellaneous extended services to be provided within that zone. The formula for calculating the ASSESSMENT on each parcel is as follows: ASSESSMENT = BENEFIT UNITS x RATE Zone A The RATE that has been established for Zone A is: $3.94 per BENEFIT UNIT Exhibit B is “Zone A - Table of Assessments," showing the ASSESSMENT established for each parcel according to its USE CODE. A description of each parcel and the USE CODE number assigned thereto is contained in Exhibit C. The total ASSESSMENTS for Zone A are $240,493.66 based upon 52,345 ASSESSED PARCELS. Zone B The RATE that has been established for Zone B is: $10.00 per BENEFIT UNIT Exhibit D is the "Zone B - Table of Assessments," showing the ASSESSMENT established for each parcel according to its USE CODE. A description of each parcel and the USE CODE number of assigned thereto is contained in Exhibit E. The total ASSESSMENTS for Zone B are $4,594,340.00 based upon 303,939 ASSESSED PARCELS. A - 1 Exhibit A COUNTY SERVICE AREA EM-1 (ZONES A AND B) Table of Benefit Units Benefit Use Units Code Description RESIDENTIAL: 0.0 10 Vacant, unbuildable 1.0 11 Single family, 1 residential on 1 Site and Duets w/o minor common areas 1.0 12 Single family, 1 residential on 2 or more sites 2.0 13 Single family, 2 or more residential on 1 or more sites 1.0 14 Single family on other than single family land 0.0 15 Miscellaneous improvements, 1or more site, incl. trees and vines 0.0 16 Single family attached residence, townhouse, duets 0.0 17 Vacant, 1 site (includes PUD sites) 0.5 18 Vacant, 2 or more sites 1.0 19 Single family detached res. with major common area (pool, tennis, clubhouse, or other amenities), Cluster Homes MULTIPLE: 0.5 20 Vacant 2.0 21 Duplex 3.0 22 Triplex 4.0 23 Fourplex 3.0 24 Combinations, e.g. single and a double 5.0 25 Apartments, 5-12 units, inclusive 13.0 26 Apartments, 13-24 units, inclusive 25.0 27 Apartments, 25-59 units, inclusive 60.0 28 Apartments, 60 units or more 1.0 29 Condos, cooperatives (-1 Single Family) (-2 Rossmoor) COMMERCIAL: 0.5 30 Vacant 3.0 31 Commercial stores (not supermarkets) 3.0 32 Small grocery stores (7-11, mom and pop, quick stop) 3.0 33 Office buildings 10.0 34 Medical, dental 3.0 35 Service stations; car washes; bulk plants; mini lube 3.0 36 Auto repair 3.0 37 Community facilities; recreational; swim pool association 3.0 38 Golf courses 3.0 39 Bowling alleys A - 2 COUNTY SERVICE AREA EM-1 (ZONES A AND B) Table of Benefit Units (Continued) Benefit Use Units Code Description COMMERCIAL 3.0 40 Boat Harbors 3.0 41 Supermarkets (not in shopping centers) 15.0 42 Shopping centers (all parcels include vacant for future shopping center) 3.0 43 Financial buildings (insurance and title companies, banks, savings and loans) 20.0 44 Motels, hotels, and mobile home parks 3.0 45 Theaters 3.0 46 Drive-in restaurants (hamburgers, taco, etc.) 3.0 47 Restaurants (not drive-in; inside service only) 3.0 48 Multiple and commercial; miscellaneously improved 3.0 49 New car auto agencies INDUSTRIAL: 0.5 50 Vacant Land 20.0 51 Industrial Park (with structures) 3.0 52 Research and Development, with or without structures 20.0 53 Light industrial 500.0 54 Heavy industrial 3.0 55 Mini-warehouse (public storage) 3.0 56 Miscellaneous improvements, including trees & vines on light or heavy industrial 0.0 57 (unassigned) 0.0 58 (unassigned) 0.0 59 Pipeline rights-of-way LAND: 0.0 60 (unassigned) 1.0 61 Rural, residential improved; 1 to 10 acres 1.0 62 Rural, with or without miscellaneous structures, 1 to 10 acres 1.0 63 Urban acreage, 10 to 40 acres 2.0 64 Urban acreage, more than 40 acres 1.0 65 Orchards, vineyards, row crops, irrigated pastures, 10 to 40 acres 2.0 66 Orchards, vineyards, row crops, irrigated pastures over 40 acres 1.0 67 Dry farming, grazing and pasturing, 10 to 40 acres 2.0 68 Dry farming, grazing and pasturing, over 40 acres 1.0 69 Agricultural preserves A - 3 COUNTY SERVICE AREA EM-1 (ZONES A AND B) Table of Benefit Units (Continued) Benefit Use Units Code Description INSTITUTIONAL: 50.0 70 Convalescent hospitals and rest homes 0.0 71 Churches 1.0 72 Schools & colleges, public or private, with or without improvements 100.0 73 Hospitals, with or without improvements 1.0 74 Cemeteries, mortuaries 1.0 75 Fraternal and service organizations, group homes, shelters 25.0 76 Retirement housing complex 0.0 77 Cultural uses (libraries, museums) 3.0 78 Parks and playgrounds 0.0 79 Government- owned, with or without buildings (federal, state, city, BART) MISCELLANEOUS: 0.0 80 Mineral rights (productive/nonproductive) 0.0 81 Private roads 3.0 82 Pipelines and canals 0.0 83 State board assessed parcels 1.0 84 Utilities, with or without buildings (not assessed by SBE) 1.0 85 Public and private parking 1.0 86 Taxable municipally- owned property 0.0 87 Common area parcels in PUD's (open spaces, recreational facilities) 0.0 88 Mobile home 0.0 89 Other, split parcels in different Tax Code Areas 1.0 99 Awaiting assignment B - 1 Exhibit B COUNTY SERVICE AREA EM-1 Zone A - Table of Assessments Use Benefit Zone A Code Units Rate Assessment 10 0.0 $3.94 $0.00 11 1.0 $3.94 $3.94 12 1.0 $3.94 $3.94 13 2.0 $3.94 $7.88 14 1.0 $3.94 $3.94 15 0.0 $3.94 $0.00 16 0.0 $3.94 $0.00 17 0.0 $3.94 $0.00 18 0.5 $3.94 $1.97 19 1.0 $3.94 $3.94 20 0.5 $3.94 $1.97 21 2.0 $3.94 $7.88 22 3.0 $3.94 $11.82 23 4.0 $3.94 $15.76 24 3.0 $3.94 $11.82 25 5.0 $3.94 $19.70 26 13.0 $3.94 $51.22 27 25.0 $3.94 $98.50 28 60.0 $3.94 $236.40 29 1.0 $3.94 $3.94 30 0.5 $3.94 $1.97 31 3.0 $3.94 $11.82 32 3.0 $3.94 $11.82 33 3.0 $3.94 $11.82 34 10.0 $3.94 $39.40 35 3.0 $3.94 $11.82 36 3.0 $3.94 $11.82 37 3.0 $3.94 $11.82 38 3.0 $3.94 $11.82 39 3.0 $3.94 $11.82 40 3.0 $3.94 $11.82 41 3.0 $3.94 $11.82 42 5.0 $3.94 $59.10 B - 2 COUNTY SERVICE AREA EM-1 Zone A - Table of Assessments (continued) Use Benefit Zone A Code Units Rate Assessment 43 3.0 $3.94 $11.82 44 0.0 $3.94 $78.80 45 3.0 $3.94 $11.82 46 3.0 $3.94 $11.82 47 3.0 $3.94 $11.82 48 3.0 $3.94 $11.82 49 3.0 $3.94 $11.82 50 0.5 $3.94 $1.97 51 0.0 $3.94 $78.80 52 3.0 $3.94 $11.82 53 0.0 $3.94 $78.80 54 500.0 $3.94 $1,970.00 55 3.0 $3.94 $11.82 56 3.0 $3.94 $11.82 57 0.0 $3.94 $0.00 58 0.0 $3.94 $0.00 59 0.0 $3.94 $0.00 60 0.0 $3.94 $0.00 61 1.0 $3.94 $3.94 62 1.0 $3.94 $3.94 63 1.0 $3.94 $3.94 64 2.0 $3.94 $7.88 65 1.0 $3.94 $3.94 66 2.0 $3.94 $7.88 67 1.0 $3.94 $3.94 68 2.0 $3.94 $7.88 69 1.0 $3.94 $3.94 70 50.0 $3.94 $197.00 71 0.0 $3.94 $0.00 72 1.0 $3.94 $3.94 73 100.0 $3.94 $394.00 74 1.0 $3.94 $3.94 75 1.0 $3.94 $3.94 B - 3 COUNTY SERVICE AREA EM-1 Zone A - Table of Assessments (continued) Use Benefit Zone A Code Units Rate Assessment 76 25.0 $3.94 $98.50 77 0.0 $3.94 $0.00 78 3.0 $3.94 $11.82 79 0.0 $3.94 $0.00 80 0.0 $3.94 $0.00 81 0.0 $3.94 $0.00 82 3.0 $3.94 $11.82 83 0.0 $3.94 $0.00 84 1.0 $3.94 $3.94 85 1.0 $3.94 $3.94 86 1.0 $3.94 $3.94 87 0.0 $3.94 $0.00 88 0.0 $3.94 $0.00 89 0.0 $3.94 $0.00 99 1.0 $3.94 $3.94 C - 1 Exhibit C COUNTY SERVICE AREA EM-1 Zone A - Parcel Descriptions, Use Codes, and Benefit Units On file at: Emergency Medical Services Agency 777 Arnold Drive, Suite 110, Martinez, CA 94553 D - 1 Exhibit D COUNTY SERVICE AREA EM-1 Zone B - Table of Assessments Use Benefit Zone B Code Units Rate Assessment 10 0.0 $10.00 $0.00 11 1.0 $10.00 $10.00 12 1.0 $10.00 $10.00 13 2.0 $10.00 $20.00 14 1.0 $10.00 $10.00 15 0.0 $10.00 $0.00 16 0.0 $10.00 $0.00 17 0.0 $10.00 $0.00 18 0.5 $10.00 $5.00 19 1.0 $10.00 $10.00 20 0.5 $10.00 $5.00 21 2.0 $10.00 $20.00 22 3.0 $10.00 $30.00 23 4.0 $10.00 $40.00 24 3.0 $10.00 $30.00 25 5.0 $10.00 $50.00 26 13.0 $10.00 $130.00 27 25.0 $10.00 $250.00 28 60.0 $10.00 $600.00 29 1.0 $10.00 $10.00 30 0.5 $10.00 $5.00 31 3.0 $10.00 $30.00 32 3.0 $10.00 $30.00 33 3.0 $10.00 $30.00 34 10.0 $10.00 $100.00 35 3.0 $10.00 $30.00 36 3.0 $10.00 $30.00 37 3.0 $10.00 $30.00 38 3.0 $10.00 $30.00 39 3.0 $10.00 $30.00 40 3.0 $10.00 $30.00 41 3.0 $10.00 $30.00 42 15.0 $10.00 $150.00 43 3.0 $10.00 $30.00 D - 2 COUNTY SERVICE AREA EM-1 Zone B - Table of Assessments (continued) Use Benefit Zone B Code Units Rate Assessment 44 20.0 $10.00 $200.00 45 3.0 $10.00 $30.00 46 3.0 $10.00 $30.00 47 3.0 $10.00 $30.00 48 3.0 $10.00 $30.00 49 3.0 $10.00 $30.00 50 0.5 $10.00 $5.00 51 20.0 $10.00 $200.00 52 3.0 $10.00 $30.00 53 20.0 $10.00 $200.00 54 500.0 $10.00 $5,000.00 55 3.0 $10.00 $30.00 56 3.0 $10.00 $30.00 57 0.0 $10.00 $0.00 58 0.0 $10.00 $0.00 59 0.0 $10.00 $0.00 60 0.0 $10.00 $0.00 61 1.0 $10.00 $10.00 62 1.0 $10.00 $10.00 63 1.0 $10.00 $10.00 64 2.0 $10.00 $20.00 65 1.0 $10.00 $10.00 66 2.0 $10.00 $20.00 67 1.0 $10.00 $10.00 68 2.0 $10.00 $20.00 69 1.0 $10.00 $10.00 70 50.0 $10.00 $500.00 71 0.0 $10.00 $0.00 72 1.0 $10.00 $10.00 73 100.0 $10.00 $1,000.00 74 1.0 $10.00 $10.00 75 1.0 $10.00 $10.00 76 25.0 $10.00 $250.00 D - 3 COUNTY SERVICE AREA EM-1 Zone B - Table of Assessments (continued) Use Benefit Zone B Code Units Rate Assessment 77 0.0 $10.00 $0.00 78 3.0 $10.00 $30.00 79 0.0 $10.00 $0.00 80 0.0 $10.00 $0.00 81 0.0 $10.00 $0.00 82 3.0 $10.00 $30.00 83 0.0 $10.00 $0.00 84 1.0 $10.00 $10.00 85 1.0 $10.00 $10.00 86 1.0 $10.00 $10.00 87 0.0 $10.00 $0.00 88 0.0 $10.00 $0.00 89 0.0 $10.00 $0.00 99 1.0 $10.00 $10.00 E - 1 Exhibit E COUNTY SERVICE AREA EM-1 Zone B - Parcel Descriptions, Use Codes, and Benefit Units On file at: Emergency Medical Services Agency 777 Arnold Drive, Suite 110, Martinez, CA 94553 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3138 Name: Status:Type:Consent Item Passed File created:In control:7/11/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Position Adjustment Resolution No. 26477 to add one Senior Public Health Nutritionist position and one Public Health Nutritionist position and cancel one vacant Public Health Nurse position in the Health Services Department. (100% Women Infants Children (WIC) Funds) Attachments:1. PAR 26477.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Add one Senior Public Health Nutritionist Position and one Public Health Nutritionist position, and cancel one Public Health Nurse position in the Health Services Department. (Represented) ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Position Adjustment Resolution No. 26477 to add one (1) Senior Public Health Nutritionist (V9TE) position at salary plan and grade TC5-1526 ($7,463 - $9,071), add one (1) Public Health Nutritionist (V9WB) position at salary plan and grade TC5-1430 ($6,786 - $8,248), cancel one (1) vacant Public Health Nurse (VVXA) position # 9516 at salary plan and grade LT2-1832 ($13,632 - $17,025) in the Health Services Department. FISCAL IMPACT: Upon approval, this request will result in an annual cost increase of approximately $5,671 with pension costs of $826 already included. (100% Women Infants Children Funds). BACKGROUND: Currently, the Brentwood Women Infant Children (WIC) site is the smallest locations by-volume WIC site in Health Services and the staffing structure does not align with the other WIC sites. It is the only site in Health Services operating without a Senior Public Health Nutritionist and also does not have a Public Health Nutritionist to provide Lead and Registered Dietitian (RD) equivalent services. As a result, the burden of serving all high-risk participants has fallen entirely on the site manager, who is also responsible for managing site operations and coordinating the Breastfeeding Peer Counseling Program. This has significantly reduced their capacity to balance critical functions in supervision, audits, staff observation, and identifying training and mentoring needs. The addition of a Senior Public Health Nutritionist at the Brentwood site would ensure delivery of high-quality services offered to the vulnerable population in the community. The Pittsburg WIC site supports the second largest volume of the WIC site in Health Services and is currently CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3138,Version:1 experiencing a critical staffing shortage. The addition of a Public Health Nutritionist at the Pittsburg site would help offset the immediate staffing shortage, improve service delivery, and ensure the continuity of care for participants. Without additional support, the Pittsburg site risks reduced client engagement, longer wait times, and a drop in participant satisfaction and outcomes. The department has identified that by canceling one Public Health Nurse (Pos #9516) and adding one Senior Public Health Nutritionist and adding one Public Health Nutritionist, WIC will be able to offer more administrative oversight and patient support at the WIC sites in Brentwood and Pittsburg. CONSEQUENCE OF NEGATIVE ACTION: If the positions are not approved, the county would be at risk of the Brentwood WIC site continuing to operate at a reduced capacity as they would be unable to balance critical functions in supervision, audits, staff observation, and identifying training and mentoring needs. The Pittsburg WIC site also risks reduced client engagement, longer wait times, and a drop in participant satisfaction and outcomes. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3139 Name: Status:Type:Consent Item Passed File created:In control:7/10/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with HealthPlanCRM, LLC, in an amount not to exceed $510,000 for an electronic Medicare Advantage customer relationship management system and services for Contra Costa Health Plan for the period July 3, 2025 through July 2, 2028 and for consecutive annual renewals until terminated. (100% Contra Costa Health Plan Enterprise Fund II) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Rescind Prior Board Action Pertaining to Contracted Services with HealthPlanCRM, LLC, d/b/a Cavulus ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RESCIND Board action of June 24,2025 (C.67),which pertained to a contract with HealthPlanCRM,LLC, d/b/a Cavulus;and APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County a Master Subscription and Services Agreement (County Contract #77-782)with HealthPlanCRM,LLC,d/b/a Cavulus,a Delaware limited liability company (Cavulus),in an amount not to exceed $510,000,for a hosted Medicare Advantage customer relationship management software application and services for Contra Costa Health Plan (CCHP)for the period from July,3 2025 through July 2,2028,and for consecutive annual renewals periods thereafter until terminated. FISCAL IMPACT: This Contract will result in contractual service expenditures of up to $510,000 over a 3-year period and will be funded 100% by Contra Costa Health Plan Enterprise II Fund. BACKGROUND: This Contract meets the needs of CCHP by providing an electronic Customer Relationship Management (CRM) system.CCHP requires a Medicare Advantage CRM system for enrollment functions that meet all federal and state regulatory requirements.Cavulus’MedicareCRM and Enrollment Channel Management (ECM)are cloud- based (hosted)member acquisition solutions specially designed for organizations such as CCHP,whose members may qualify as dual-eligible healthcare beneficiaries eligible for Medicare and Medicaid services.For that reason,Special Needs Plans (D-SNP)from Medicare Advantage provide a way to manage healthcare services under one policy.CCHP members with dual eligibility status can sign up for a type of D-SNP.Cavulus CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:25-3139,Version:1 services under one policy.CCHP members with dual eligibility status can sign up for a type of D-SNP.Cavulus offers a solution tailored to the unique compliance and operational needs of a D-SNP Medicare Advantage (MA)plan that can integrate into CCHP's electronic health records system.CCHP must comply with, Department of Health and Human Services Centers for Medicare &Medicaid Services regulations outlined in 42 Code of Federal Regulations (CFR)section 422.60 (Enrollment Process)and 42 CFR §422.2272 (Marketing and Communication Standards)to ensure a compliant,efficient,and member-friendly enrollment process.Additionally,under California’s Knox-Keene Health Care Service Plan Act (Health &Safety ode §13431.5),CCHP must maintain an enrollment system that safeguards consumer protections and ensures seamless member onboarding. This Contract supports CCHP access to a Medicare Advantage CRM system securely and in compliance with HIPAA regulations.This Contractor was approved by the County Administrator's Office as a sole source provider of its hosted system.A summary of service contract deliverables,including measurable outcomes required of the vendor to be monitored by the department in compliance with Section III(B)(7)of the Purchasing Policy (AB600.3),includes configuration and deployment of Contractor’s MedicareCRM and ECM,the County’s use of the software as a service under the license grant,and access to maintenance and support.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations. Under this Contract #77-782,the parties will execute a Master Subscription and Services Agreement (including a Health Insurance Portability and Accountability Act of 1996 (HIPAA)Business Associate Exhibit)for CCHP’s access to Cavulus’MedicareCRM and ECM member acquisition solutions.Under the Master Subscription and Services Agreement:(1)Cavulus’liability is limited to the amount County has paid to Cavulus’in the twelve months preceding the claim except for Cavulus’indemnification obligations under the Master Subscription and Services Agreement or claims arising from a breach of County data.;(2)the County is obligated to indemnify Cavulus against claims arising from County’s misuse of the products,County’s breach of the Master Subscription and Services Agreement,and infringement of a third party’s intellectual property rights; and (3) the County is restricted from directly hiring employees of Cavulus. On June 24,2025,the Board of Supervisors approved C.67 to execute Contract #77-782.However,the term end date noted in the Board Order had an error.This Board Order will explain that the Master Subscription and Services Agreement (County Contract #77-782)is entered into as of the 3rd day of July 2025 (the Effective Date)through the July 2,2028 (the “Initial Term”).After the Initial Term this Contract shall renew for consecutive annual periods unless either party provides at least ninety (90)days written notice to the other party of non-renewal. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,CCHP will not have the ability to enroll any D-SNP Medicare Advantage Members.There is no manual workaround or alternative system in place so failure to implement this solution will result in CCHP being completely unable to participate in D-SNP Medicare Advantage,leading to a loss of up to $22 million in projected funding and 52 unfunded County staff positions. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:25-3139,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3140 Name: Status:Type:Consent Item Passed File created:In control:7/5/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with R.E.A.C.H. Project, in an amount not to exceed $240,000 to provide substance use disorder prevention treatment services for CalWORKS participants to help reduce mental health and substance misuse barriers to employment for the period July 1, 2025 through June 30, 2026. (100% CalWORKS Alcohol and Other Drugs Services) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #74-535-11 with R.E.A.C.H. Project ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County Contract #74-535-11 with R.E.A.C.H. Project, a non-profit corporation, in an amount not to exceed $240,000 to provide substance use disorder prevention treatment services for CalWORKS participants to help reduce mental health and substance misuse barriers to employment for the period July 1, 2025 through June 30, 2026. FISCAL IMPACT: Approval of this Contract will result in annual budgeted expenditures of up to $240,000 and will be funded 100% by CalWORKS Alcohol and Other Drugs Services revenues. (No rate increase) BACKGROUND: The purpose of the Contract is to assist CalWORKS to Work adult participants whose current behavioral health and/or parenting problems are severe enough to impede their ability to participate in Welfare to Work Activities in accordance with Assembly Bill 1542.The County has been contracting with R.E.A.C.H.Project since January 2017 to provide mental health services and substance abuse prevention treatment services. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.The Behavioral Health’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the contract are upheld.Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications and maintains a current qualified list of vendors at all times. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3140,Version:1 On August 13,2024,the Board of Supervisors approved Contract #74-535-10 with R.E.A.C.H.Project,in an amount not to exceed $240,000,for the provision of substance use disorder prevention treatment services for CalWORKS participants to help reduce mental health and substance misuse barriers to employment,for the period July 1, 2024 through June 30, 2025. Approval of Contract #74-535-11 will allow the Contractor to continue providing services, through June 30, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved, County’s clients will not have access to Contractor’s mental health services and substance abuse prevention treatment services, which may result in a reduction in the levels of service to the community. CHILDREN’S IMPACT STATEMENT This program supports the following Board of Supervisors’community outcomes:“Children Ready For and Succeeding in School”;“Families that are Safe,Stable,and Nurturing”;and “Communities that are Safe and Provide a High Quality of Life for Children and Families”.Expected program outcomes include an increase in positive social and emotional development as measured by the Child and Adolescent Functional Assessment Scale (CAFAS). CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3141 Name: Status:Type:Consent Item Passed File created:In control:7/5/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with R.E.A.C.H. Project, in an amount not to exceed $2,292,209 to provide drug use prevention and treatment services for youth and adults in East County for the period July 1, 2025 through June 30, 2026. (100% Drug Medi-Cal) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #74-710-1 with R.E.A.C.H. Project ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County Contract #74-710-1 with R.E.A.C.H. Project, a non-profit corporation, in an amount not to exceed $2,292,209 to provide drug use prevention and treatment services to youth and adults in East County, for the period July 1, 2025 through June 30, 2026. FISCAL IMPACT: Approval of this Contract will result in annual budgeted expenditures of up to $2,292,209 and will be funded 100% by Drug Medi-Cal revenues. BACKGROUND: The County has been contracting with R.E.A.C.H.Project since July 1981 to meet the social needs of the County’s population by providing specialized substance abuse treatment and prevention programs to help clients to achieve and maintain sobriety and to experience the associated benefits of self-sufficiency,family reunification,cessation of criminal activity and productive engagement in the community.Contractor shall provide,operate,and administer Substance Use Disorder (SUD)prevention and treatment program services as certified by the State of California must operate under the terms and conditions of the Drug Medi-Cal Organized Delivery System (DMC-ODS)and must be provided in its facility(ies)referenced in County Health Services Alcohol and Other Drugs (AODS) Department’s Work Plan. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.The Behavioral Health’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld.Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3141,Version:1 upheld.Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications and maintains a current qualified list of vendors at all times. On July 23,2024,the Board of Supervisors approved Contract #74-710 with R.E.A.C.H.Project,in an amount not to exceed $2,292,209,to provide drug use prevention and treatment services to youth and adults in East County, for the period July 1, 2024 through June 30, 2025. Approval of Contract #74-710-1 will allow the Contractor to continue providing drug use prevention and treatment services, through June 30, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,County’s clients will not receive drug use prevention and treatment services from Contractor, resulting in an overall reduction of services to a community at risk for incarceration. CHILDREN’S IMPACT STATEMENT This prevention and treatment program supports the following Board of Supervisors’ community outcomes: “Children Ready For and Succeeding in School”; “Families that are Safe, Stable, and Nurturing”; and “Communities that are Safe and Provide a High Quality of Life for Children and Families”. Expected program outcomes include addicted youth being provided an opportunity to prevent or recover from the effects of alcohol or other drug use, become self-sufficient, and return to their families as productive individuals. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3142 Name: Status:Type:Consent Item Passed File created:In control:7/5/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Center for Human Development, in an amount not to exceed $679,075 to provide substance abuse prevention and treatment primary prevention program services to high-risk youth for the period July 1, 2025 through June 30, 2026. (100% Substance Use Prevention, Treatment, and Recovery Services Block Grant) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #24-259-76 with Center for Human Development ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of County Contract #24-259-76 with Center for Human Development,a non-profit corporation,in an amount not to exceed $679,075,to provide Substance Abuse Prevention and Treatment (SAPT)Primary Prevention Program services for high risk youth, for the period from July 1, 2025 through June 30, 2026. FISCAL IMPACT: Approval of this Contract will result in annual budgeted expenditures of up to $679,075 and will be funded 100%by Substance Use Prevention,Treatment,and Recovery Services Block Grant (SUBG)revenues.(No rate increase) BACKGROUND: This Contract meets the social needs of County’s population by providing specialized substance abuse prevention programs so that youth are provided an opportunity to prevent or recover from the effects of alcohol or other drug use,become self-sufficient,and return to their families as productive individuals.The County has been contracting with Center for Human Development,since November 1997 to provide SAPT Primary Prevention Program services for high risk youth. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.The Behavioral Health’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld.Per Administrative Bulletin 600.3,the Department has posted a continuous Request for Qualifications CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3142,Version:1 and maintains a current qualified list of vendors at all times. On July 9,2024,the Board of Supervisors approved Contract #24-259-75 with Center for Human Development,in an amount not to exceed $720,200,to provide SAPT primary prevention program services for high risk youth, for the period July 1, 2024 through June 30, 2025. Approval of Contract #24-259-76 will allow the Contractor to continue providing SAPT primary prevention program services through June 30, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,County’s clients will not have access to Contractor’s SAPT primary prevention program services, which may result in a reduction in the levels of service to the community. CHILDREN’S IMPACT STATEMENT This program supports the following Board of Supervisors’community outcomes:“Children Ready For and Succeeding in School”;“Families that are Safe,Stable,and Nurturing”;and “Communities that are Safe and Provide a High Quality of Life for Children and Families”.Expected program outcomes include an increase in positive social and emotional development as measured by the Child and Adolescent Functional Assessment Scale (CAFAS). CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3143 Name: Status:Type:Consent Item Passed File created:In control:7/6/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Bay Area Community Resources, Inc., in an amount not to exceed $449,921 to provide substance abuse prevention and treatment services for offenders referred through the Assembly Bill 109 criminal justice realignment program in West County for the period July 1, 2025 through June 30, 2026. (74% Substance Abuse Prevention and Treatment Block Grant; 26% Opioid Settlement Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #74-439-24 with Bay Area Community Resources, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #74-439-24 with Bay Area Community Resources,Inc.,a non-profit corporation,in an amount not to exceed $449,921,to provide Substance Abuse Prevention and Treatment (SAPT)services for offenders referred through the Assembly Bill (AB)109 criminal justice realignment program in West Contra Costa County, for the period July 1, 2025 through June 30, 2026. FISCAL IMPACT: Approval of this Contract will result in budgeted expenditures of up to $449,921 and will be funded by 74% Substance Abuse Prevention and Treatment Block Grant, and 26% Opioid Settlement Fund revenues. BACKGROUND: This Contract meets the social needs of County’s population by providing specialized substance abuse treatment services so that adults with co-occurring mental disorders are provided an opportunity to achieve sobriety and recover from the effects of alcohol and other drug use,become self-sufficient,and return to their families as productive individuals.The County has been contracting with Bay Area Community Resources, Inc.,since March 2012 to provide SAPT services for offenders referred through the AB 109 criminal justice realignment program in West Contra Costa County. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.The Behavioral Health’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld.Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3143,Version:1 upheld.Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications and maintains a current qualified list of vendors at all times. On July 23,2024,the Board of Supervisors approved Contract #74-439-22 with Bay Area Community Resources,Inc.,in an amount not to exceed $401,867,to provide SAPT services for offenders referred through the AB 109 criminal justice realignment program in West Contra Costa County,for the period July 1,2024 through June 30, 2025. On November 5,2024,the Board of Supervisors approved Contract Amendment #74-439-23 with Bay Area Community Resources,Inc.,to increase the payment limit by $12,314 to an amount not to exceed $414,181,to provide additional SAPT services for offenders referred through the AB 109 criminal justice realignment program in West Contra Costa County through June 30, 2025. Approval of Contract #74-439-24 allows the Contractor to continue providing services through June 30, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,individuals will not receive SAPT services they need to maintain sobriety and reduce risk factors. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3144 Name: Status:Type:Consent Item Passed File created:In control:7/6/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Shelter, Inc., in an amount not to exceed $885,000 to provide specialty housing for adults participating in substance use disorder treatment for the period July 1, 2025 through June 30, 2026. (30% Substance Abuse Prevention and Treatment Block Grant; 15% Substance Abuse Prevention and Treatment Block Perinatal Grant; 49% Opioid Settlement Fund; 6% Bridge Housing Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #74-639-6 with Shelter, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #74-639-6 with Shelter,Inc.,a non-profit corporation,in an amount not to exceed $885,000 to provide specialty housing for adults participating in substance use disorder treatment,for the period from July 1, 2025 through June 30, 2026. FISCAL IMPACT: Approval of this Contract will result in annual budgeted expenditures of up to $885,000 and will be funded by 30%Substance Abuse Prevention and Treatment Block Grant;15%Substance Abuse Prevention and Treatment Block Perinatal Grant, and 49% Opioid Settlement Fund and 6% Bridge Housing Fund revenues. BACKGROUND: This Contract meets the social needs of County’s population by providing specialized substance abuse prevention programs to provide an opportunity for adults to prevent or recover from the effects of alcohol or other drug use,become self-sufficient,and return to their families as productive individuals.The County has been contracting with Shelter,Inc.,since October 2021 to provide specialty housing for adults participating in substance use disorder treatment. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.The Behavioral Health’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld.Per Administrative Bulletin 600.3 the Department has posted a continuous Request for Qualifications CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3144,Version:1 and maintains a current qualified list of vendors at all times. On July 23,2024,the Board of Supervisors approved Contract #74-639-5 with Shelter,Inc.,in an amount not to exceed $595,602,to provide specialty housing for adults participating in substance use disorder treatment,for the period July 1, 2024 through June 30, 2025. Approval of Contract #74-639-6 will allow the Contractor to continue providing services through June 30, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,adults participating in substance use disorder treatment will not have access to Contractor’s specialty housing needed to provide them an opportunity to achieve sobriety and recover from the effects of alcohol and other drug use,become self-sufficient,and return to their families as productive individuals. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3145 Name: Status:Type:Consent Item Passed File created:In control:7/9/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a novation contract with BHC Heritage Oaks Hospital, Inc. (dba Heritage Oaks Hospital), in an amount not to exceed $320,000 to provide inpatient psychiatric hospital services to County-referred children, adolescents and adults who are Medi-Cal beneficiaries for the period July 1, 2025 through June 30, 2026, and a six-month automatic extension through December 31, 2026 in an amount not to exceed $160,000. (100% Mental Health Realignment) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Novation Contract #24-794-6(19) with BHC Heritage Oaks Hospital, Inc. (dba Heritage Oaks Hospital) ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County Novation Contract #24-794-6(19) with BHC Heritage Oaks Hospital, Inc. (dba Heritage Oaks Hospital), a corporation, in an amount not to exceed $320,000, to provide inpatient psychiatric hospital services to County-referred children, adolescents and adults who are Medi-Cal beneficiaries, for the period July 1, 2025 through June 30, 2026, and a six-month automatic extension through December 31, 2026, in an amount not to exceed $160,000. FISCAL IMPACT: Approval of this Novation Contract will result in annual expenditures of up to $320,000 for FY 2025-26 and will be funded 100% by Mental Health Realignment funds. BACKGROUND: This Contract meets the social needs of County’s population by providing inpatient psychiatric hospital services to County-referred adults and adolescents. This Contractor has been a longstanding partner in previous projects, fostering a deep understanding of our organization's mission, values, and long-term objectives. The Behavioral Health Services Division (BHSD) has contracted with BHC Heritage Oaks Hospital, Inc. since November 2006. This Contract is entered into under and subject to the following legal authorities: Welfare and Institutions Code, § 5600 et seq. (The Bronzan-McCorquodale Act); 5600 and 14053; California Code of Regulations (“CCR”), CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3145,Version:1 Title 9, § 523 et seq. (Community Mental Health Services); California Government Code §§ 26227 and 31000, and U.S. Code Title 42, Section 1396d, and has a direct impact on the health and safety of our community. The Behavioral Health’s Quality Management, Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the contract are upheld. This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations. Per Administrative Bulletin 600.3 physician services are exempt from solicitation requirements. In November 2024, the Purchasing Services Manager executed Novation Contract #24-794-6(18) with BHC Heritage Oaks Hospital, Inc., in an amount not to exceed $200,000, for the provision of inpatient psychiatric hospital services, for the period July 1, 2024 through June 30, 2025, which included a six-month automatic extension in an amount not to exceed $100,000 through December 31, 2025. Approval of Novation Contract #24-794-6(19) replaces the automatic extension under the prior Contract and allows the Contractor to continue providing inpatient psychiatric hospital services through December 31, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Novation Contract is not approved, BHSD clients will not receive inpatient psychiatric hospital services from Contractor’s facility resulting in decreased availability of inpatient psychiatric care for patients experiencing severe and persistent mental illness. CHILREN’S IMPACT STATEMENT: This program supports the following Board of Supervisors’ community outcome: “Communities that are Safe and Provide a High Quality of Life for Children and Families”. Expected program outcomes include a decrease in the need for inpatient care and placement at a lower level of care. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3146 Name: Status:Type:Consent Item Passed File created:In control:7/10/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract amendment with Atredis Partners, LLC, to increase the payment limit by $2,023,875 to an amount not to exceed $4,386,835 and extend the term through December 31, 2028 for additional consultation, risk analysis and assessment, and technical assistance with regard to the Department’s Information Systems Unit security and compliance including Health Insurance Portability and Accountability Act- related services. (100% Hospital Enterprise Fund I) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract Amendment/Extension #23-611-5 with Atredis Partners, LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract Amendment/Extension #23-611-5 with Atredis Partners,LLC,a limited liability company, effective August 1,2025,to amend Contract #23-611-2 (as amended by #23-611-3 and #23-611-4)to increase the payment limit by $2,023,875 from $2,362,960 to a new payment limit of $4,386,835,and extend the termination date from December 31,2025,to December 31,2028,for additional virtual Chief Information Security Officer (vCISO)services,consultation,risk analysis and assessment and technical assistance with regard to the Department’s Information Systems Unit security and compliance including Health Insurance Portability and Accountability Act (HIPAA) related services. FISCAL IMPACT: Approval of this Contract Amendment/Extension will result in additional annual expenditures of up to $2,023,875 over a three-year period and will be funded as budgeted by the department in FY’s 2025-28,100% by Hospital Enterprise Fund I. (Rate increase) BACKGROUND: Information Security is crucial because it protects the County’s ability to function,enables the safe operation of appliances implemented on the County’s Information Technology systems,protects the data used by the County,and safeguards technology.This Contract Amendment/Extension meets the needs of the Department’s Information Systems unit by providing vCISO,services,hourly and project-based consultation,risk analysis and assessment,and technical assistance.To maintain the integrity of its systems,the department requires additional support to deliver the projects.These projects include risk assessments of third-party vendors, working with the County software analysis tools to reduce programming risks of software utilized by the CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:25-3146,Version:1 working with the County software analysis tools to reduce programming risks of software utilized by the organization,conducting cyber event tabletop exercises on an annual basis,and ongoing disaster recovery and business continuity projects on behalf of the department. This Contract is entered into under and subject to the following legal authorities:California Government Code §§31000.Health Services Personnel approved this Contract to ensure no conflicts with labor relations.The Department’s Information Systems Unit Contract Monitor staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld A summary of service contract deliverables,including measurable outcomes required of the Contractor to be monitored by the department,including in compliance with Section III (B)(7)of the Purchasing Policy include successful delivery of technical and non-technical information system security assessment services,and virtual chief information officer risk and security advisory services incompliance with HIPAA. On February 7,2017,the Board of Supervisors approved Contract #23-611,with Atredis Partners,LLC.,in the amount of $160,000 for the provision of consultation and technical assistance with regard to the Department’s Information Systems unit security and compliance with HIPAA including meeting Federal,State,Local and Industry Payment Card Industry Data Security Standards (PCI-DSS)assessments and audits for the period January 1, 2017, through December 31, 2019. On July 23,2019,the Board of Supervisors approved Contract Amendment #23-611-1 to increase the payment limit by $430,000 to a new payment limit of $590,000,to provide additional consultation and technical assistance to the Department’s Information Systems unit,with no change in the contract term through December 31, 2019. On January 5,2021,the Board of Supervisors approved Contract #23-611-2 with Atredis Partners,LLC,to increase the payment limit by $504,160 to a new payment limit of $990,160,to provide the Department’s Information Systems Unit additional consultation,risk analysis,and technical and security assistance,including COVID-19 and HIPAA related services, with no change in the contract term. On March 30,2021,the Board of Supervisors approved Contract Amendment #23-611-3 with Atredis Partners, LLC,to increase the payment limit by $504,160,from $486,000 to a new payment limit of $990,160,for the continued provision of consultation and technical assistance to the Department’s Information Systems unit,with no change in the contract term through December 31, 2023. On August 16,2022,the Board of Supervisors approved Contract Amendment/Extension #23-611-4 with Atredis Partners,LLC,to increase the payment limit by $1,372,800 to a new payment limit of $2,362,960 and extend the termination date from December 31,2023 to December 31,2025,for additional consultation,risk analysis,technical and security assistance,including COVID-19 and HIPAA related services for the Health Services Information Systems Unit. Approval of this Contract Amendment/Extension #23-611-5 will allow the Contractor to continue to provide consultation and technical assistance for the Health Services Department’s Information Systems Unit through December 31, 2028. CONSEQUENCE OF NEGATIVE ACTION: If this Contract Amendment is not approved,the Department’s Information Systems Unit would be more at risk of not meeting Federal, State, Local and Industry security standards, and network infrastructure vulnerability. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:25-3146,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3147 Name: Status:Type:Consent Item Passed File created:In control:7/17/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with AEFCT, in an amount not to exceed $600,000 to provide behavioral health treatment including applied behavioral analysis services to Contra Costa Health Plan members for the period June 1, 2025 through May 31, 2028. (100% Contra Costa Health Plan Enterprise Fund II) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #77-334-2 with AEFCT ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #77-334-2 with AEFCT,a corporation,in an amount not to exceed $600,000,to provide Behavioral Health Treatment (BHT)including Applied Behavioral Analysis (ABA)services for Contra Costa Health Plan (CCHP) members for the period June 1, 2025 through May 31, 2028. FISCAL IMPACT: Approval of this Contract will result in contractual service expenditures of up to $600,000 over a three-year period and will be funded 100% by CCHP Enterprise Fund II revenues. BACKGROUND: CCHP has an obligation to provide certain specialized BHT including ABA services for its members under the terms of their Individual and Group Health Plan membership contracts with the County.These services include but are not limited to:thorough reviews and assessments of an individual’s development and behavior using national,evidence-based practice standards,and treatment plans to improve the functioning of CCHP members with pervasive developmental disorder or autism.This Contractor has been a part of the CCHP Provider Network providing BHT including ABA services and fostering a deep understanding of the CCHP organizations, mission, values, and long-term objectives since June 2021. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000;Health and Safety Code §1451.Health Services Personnel approved this contract to ensure no conflicts with labor relations.Contractor will cooperate with and participate in CCHP’s Quality Management Program which consists of quality improvement activities to improve the quality of care and services and member experience.Cooperation includes collection and evaluation of performance measurement data and participation in the organization’s clinical and service measure Quality Improvement Programs.These CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3147,Version:1 data and participation in the organization’s clinical and service measure Quality Improvement Programs.These contracted services were determined to be exempt from Administrative Bulletin 600.3 solicitation requirements by the Public Works Department’s Purchasing Division. On June 13,2023,the Board of Supervisors approved Contract #77-334-1 with AEFCT in the amount not to exceed $780,000 for the provision of BHT including ABA services for CCHP members for the period June 1, 2023 through May 31, 2025. Approval of Contract #77-334-2 will allow the Contractor to continue to provide BHT and ABA services for CCHP members through May 31,2028.This Contract is delayed due to Division waiting for Contractor to provide updated documents. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,certain specialized BHT including ABA services for CCHP members under the terms of their Individual and Group Health Plan membership contracts with the county will not be provided, which may delay services for members. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3148 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Grace and Glory Hospice, Inc., in an amount not to exceed $400,000 to provide hospice services for Contra Costa Health Plan members and County recipients for the period July 1, 2025 through June 30, 2027. (100% Contra Costa Health Plan Enterprise Fund II) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #77-583-1 with Grace and Glory Hospice, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #77-583-1 with Grace and Glory Hospice,Inc.,a corporation,in an amount not to exceed $400,000,to provide hospice services for Contra Costa Health Plan (CCHP)members and County recipients for the period July 1, 2025 through June 30, 2027. FISCAL IMPACT: Approval of this Contract will result in contractual service expenditures of up to $400,000 over a two-year period and will be funded 100% CCHP Enterprise Fund II revenues. BACKGROUND: CCHP has an obligation to provide hospice services for its members under the terms of their Individual and Group Health Plan membership contracts with the County.This Contractor has been part of the CCHP Provider Network providing these services and fostering a deep understanding of the CCHP organizations,mission, values, and long-term objectives since July 1, 2023. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.Health and Safety Code §1451.Health Services Personnel approved this Contract to ensure no conflicts with labor relations.Contractor will cooperate with and participate in CCHP’s quality improvement activities to improve the quality of care and services and Member experience.Cooperation includes collection and evaluation of performance measurement data and participation in the organization’s clinical and service measure quality improvement programs.These contracted services were determined to be exempt from Administrative Bulletin 600.3 solicitation requirements by the Public Works Department’s CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3148,Version:1 Purchasing Division. In July 2023,the County Administrator approved and the Purchasing Services Manager executed Contract #77- 583 with Grace and Glory Hospice,Inc.,in an amount not to exceed $200,000,for the provision of hospice services for CCHP Members and County recipients for the period July 1, 2023 through June 30, 2025. Approval of Contract #77-583-1 will allow the Contractor to continue to provide hospice services through June 30, 2027. This Contract is delayed due to Division waiting for Contractor to provide updated documents. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,certain hospice services for CCHP members under the terms of their Individual and Group Health Plan membership contracts with the County will not be provided. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3149 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Inovalon Provider, Inc., in an amount not to exceed $52,000 to provide Medicare eligibility data management software and services for the Health Services Department for the period June 10, 2025 through March 31, 2027, and for successive 12-month terms until terminated. (100% Hospital Enterprise Fund I) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Rescind Prior Board Action Pertaining to Contracted Services Inovalon Provider, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RESCIND Board action of June 10,2025 (C.75),which pertained to a contract with Inovalon Provider,Inc.; and APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County (1)a Software and Service Agreement and (2)an Order Form with Inovalon Provider,Inc.,a corporation,in an amount not to exceed $52,000,for Medicare eligibility data management software and services for Contra Costa Health (CCH)for the period from June 10,2025 through March 31,2027,and for successive 12-month terms thereafter until terminated. FISCAL IMPACT: This Contract will result in contractual service expenditures of up to $52,000 over a three-year period and will be funded 100% by Hospital Enterprise Fund I. BACKGROUND: This Contract meets the needs of CCH by providing a data management platform and (related)services regarding Medicare eligibility verification.Inovalon One®Platform,Inovalon’s Direct Data Entry (DDE) Verification allows access via a secure online connection for Medicare Part A providers to manage Medicare Part A claims.Inovalon One®Platform,a data-driven,cloud-based Software as a Service (SaaS)solution that enables healthcare organizations to improve clinical outcomes and economics by bringing together national- scale connectivity,real-time primary source data access,and advanced analytics,is utilized by CCH for Medicare eligibility verification,including claim status lookup,and online claim correction and enables enterprise usage throughout CCH registration sites,Health Information Management,Utilization Review, Contra Costa Health Plan, Financial Counseling, and Patient Billing. Since 2016,these services have been procured via Purchase Order (PO);(prior PO #029209 FY2023-2024).InCONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3149,Version:1 Since 2016,these services have been procured via Purchase Order (PO);(prior PO #029209 FY2023-2024).In compliance with County Administrative Bulletin AB600.3.,Section III (B)(7),the Department is transitioning the documenting of these services from PO to Contract.This Contractor was approved as the sole source supplier of this platform by the Public Works Department's Purchasing Division on October 22,2024;a summary of service contract deliverables includes configuration,implementation,ongoing monitoring, management of the SaaS,and telephone support.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations. Under Contract #23-867,the parties will execute a Software and Service Agreement (including mutual indemnification),the County's Health Insurance Probability and Accountability (HIPPA)Business Associate Addendum (BAA)and an Order Form.Under the Software and Service Agreement,Inovalon’s liability for a breach of Protected Health Information is limited to $2,000,000.The Software and Service Agreement will automatically renew for additional twelve (12)month periods unless terminated as provided under the terms of the contract,or when no active Order Forms are in effect (per term specified in each Order Form).Under the Contract,the County is obligated to indemnify Inovalon for third-party claims arising out of the County’s negligent performance of the agreement. Approval of this new Contract #23-867 allows the Contractor to provide services through March 31,2027. Thereafter, the Contract renews for successive 12-month periods until terminated under the agreement. On June 10,2025,the Board of Supervisors approved C.75 to execute Contract #23-867,however,the term end date noted in the Board Order had an error.This Board Order will explain that the prior Order Form is superseded and terminated,and the Order Form executed under this Contract #23-867 has a Service Period Start Date of April 1,2024.This will allow the Contractor to be paid for Medicare eligibility data management software and services for CCH, for a 36-month term beginning April 1, 2024 through March 31, 2027. CONSEQUENCE OF NEGATIVE ACTION: If the recommendation is not approved,the prior incorrect Board action will stand and the department will not have Board authorization to execute the Contract for a thirty-six-month term beginning April 1,2024,allowing payment for services provided to the County in good faith while the terms of the Contract were being renegotiated. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3150 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract amendment with Carsten’s Yearly Analysis, Inc., to increase the payment limit by $25,000 to an amount not to exceed $50,000 to provide additional preventative maintenance of the medical gas and vacuum systems at Contra Costa Regional Medical Center with no change in the term ending June 30, 2026. (100% Hospital Enterprise Fund I) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract Amendment #76-868-1 with Carsten’s Yearly Analysis, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract Amendment #76-868-1 with Carsten’s Yearly Analysis,Inc.,a corporation,to amend Contract #76-868,effective June 1,2025,to increase the payment limit by $25,000,from $25,000 to a new payment limit of $50,000 to provide additional preventative maintenance of the medical gas and vacuum systems at Contra Costa Regional Medical Center (CCRMC) with no change in the term ending June 30, 2026. FISCAL IMPACT: Approval of this Contract Amendment will result in additional budgeted expenditures of up to $25,000 funded 100% by Hospital Enterprise Fund I funds. (No rate increase) BACKGROUND: CCRMC requires a vendor that is local enough to be able to respond to emergencies that may arise at the facility.Maintenance and repair of the medical gas and vacuum systems is mandatory,both legally and operationally.Contractor will provide comprehensive testing of all components of the medical gas and vacuum system.Annual testing procedures and reports will be conducted for CCRMC to meet and exceed the requirements of the relevant edition of National Fire Protection Association (NFPA)Code 99,Computerized Maintenance Management System (CMMS),Joint Commission Environment of Care Standards,State and Local laws. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000;Health and Safety Code §1451.CCRMC’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld.This Contract was approved by Health Services Personnel to ensure thereCONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3150,Version:1 measures in the Contract are upheld.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.Per Administrative Bulletin 600.3 the original payment limit was $25,000 or under and is exempt from solicitation requirements. On August 15,2024,the Board of Supervisors approved Contract #76-868 with Carsten’s Yearly Analysis,Inc., in an amount not to exceed $25,000,to provide preventative maintenance of the medical gas and vacuum systems at CCRMC for the period July 1,2024 through June 30,2026.This Contract included mutual indemnification to hold harmless both parties for any claims arising out of the performance of this Contract. Approval of Contract Amendment #76-868-1 will allow the Contractor to provide additional preventative maintenance services through June 30,2026.The delay of the Contract Amendment was due to the Contractor experiencing unforeseen challenges in generating a finalized payment amount for the additional preventative maintenance services. CONSEQUENCE OF NEGATIVE ACTION: If this Contract Amendment is not approved,CCRMC will not have access to Contractor’s preventative maintenance for the medical gas and vacuum systems required to meet the standards of Local and State laws. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3151 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with JVTCM Care, LLC, in an amount not to exceed $318,924 to provide augmented board and care services for older adults with mental illness in Contra Costa County for the period August 1, 2025 through July 31, 2026. (100% Mental Health Realignment) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #24-681-96(9) with JVTCM Care, LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #24-681-96(9)with JVTCM Care,LLC,a limited liability company,in an amount not to exceed $318,924,to provide augmented board and care services for older adults with mental illness in Contra Costa County for the period August 1, 2025 through July 31, 2026. FISCAL IMPACT: This Contract will result in annual service expenditures of up to $318,924 and will be funded 100%by Mental Health Realignment. BACKGROUND: This Contract meets the social needs of the County's population by augmenting room and board and providing twenty-four-hour emergency residential care and supervision to eligible adults with mental illness,who are specifically referred by the County’s Behavioral Health Program Staff.Adult residential services for psychiatric clients requires stringent accreditation and compliance standards,as well as licenses and regulatory approvals that a limited number of providers possess.The Behavioral Health’s Quality Management,Utilization Management and Contract Monitor staff meet on regular basis to ensure monitoring and performance measures in the Contract are upheld. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227;California Code of Regulations,Title 9,Section 523 et seq.;California Welfare and Institutions Code Section 5600 et.Seq (known as The Bronzan-McCorquodale Act).This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.These contracted services were determined to be exempt from Administrative Bulletin 600.3 solicitation requirements by the Public Works CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3151,Version:1 Department’s Purchasing Division. On August 14,2024,the Board of Supervisors approved Contract #24-681-96(8)with JVTCM Care,LLC,in an amount not to exceed $306,659 for the provision of augmented board and care services for the period August 1, 2024 through July 31, 2025. Approval of Contract #24-681-96(9)will allow the Contractor to continue to provide augmented board and care services through July 31, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved the Contractor will not be able to provide augmented board and care services for mentally ill older adults in Contra Costa County which could result in increased wait times for services. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3152 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Bay Area Behavior Consultants, LLC, in an amount not to exceed $3,300,000 to provide behavioral health treatment including applied behavioral analysis services for Contra Costa Health Plan members and County recipients for the period June 1, 2025 through May 31, 2028. (100% Contra Costa Health Plan Enterprise Fund II) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #77-328-2 with Bay Area Behavior Consultants, LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #77-328-2 with Bay Area Behavior Consultants,LLC,a limited liability company,in an amount not to exceed $3,300,000,to provide behavioral health treatment (BHT)including applied behavioral analysis (ABA)services for Contra Costa Health Plan (CCHP)members and County recipients,for the period June 1, 2025 through May 31, 2028. FISCAL IMPACT: Approval of this Contract will result in contractual service expenditures of up to $3,300,000 over a three-year period and will be funded 100% by CCHP Enterprise Fund II. BACKGROUND: CCHP has an obligation to provide certain specialized BHT including ABA health care services.These services include,but are not limited to;treatment plans to improve the functioning of CCHP members with pervasive development disorder or autism under the terms of their Individual and Group Health Plan membership contracts with the County.This Contractor has been part of the CCHP Provider Network providing BHT including ABA services and fostering a deep understanding of the CCHP organizations,mission,values,and long-term objectives since June 1, 2021. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000.Health Services Personnel approved this Contract to ensure no conflicts with labor relations.Contractor will cooperate with and participate in CCHP’s Quality Management Program which consists of quality improvement activities to improve the quality of care and services and member experience. Cooperation includes collection and evaluation of performance measurement data and participation in the CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3152,Version:1 Cooperation includes collection and evaluation of performance measurement data and participation in the organization’s clinical and service measure Quality Improvement Programs.These contracted services were determined to be exempt from Administrative Bulletin 600.3 solicitation requirements by the Public Works Department’s Purchasing Division. On July 13,2021,the Board of Supervisors approved Contract #77-328-1,with Bay Area Behavior Consultants,LLC,in an amount not to exceed $900,000,for the provision of BHT including ABA services for CCHP members for the period June 1, 2023 through May 31, 2025. Approval of Contract #77-328-2 will allow the Contractor to continue to provide BHT including ABA services to CCHP members and County recipients through May 31,2028.This Contract is delayed due to Division waiting for Contractor to provide updated documents. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved certain specialized behavioral health treatment including applied behavioral analysis services for CCHP members under the terms of their Individual and Group Health Plan membership contracts with the County will not be provided and may cause a delay to CCHP members. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3153 Name: Status:Type:Consent Item Passed File created:In control:7/22/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with EKB Podiatry Inc., in an amount not to exceed $1,110,000 to provide podiatry services at Contra Costa Regional Medical Center and Health Centers for the period August 1, 2025 through July 31, 2028. (100% Hospital Enterprise Fund I) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #76-701-5 with EKB Podiatry Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #76-701-5 with EKB Podiatry Inc.,a corporation,in an amount not to exceed $1,110,000,to provide podiatry services at Contra Costa Regional Medical Center (CCRMC)and Contra Costa Health Centers, for the period from August 1, 2025 through July 31, 2028. FISCAL IMPACT: Approval of this Contract will result in contractual service expenditures of up to $1,110,000 over a three-year period and will be funded 100% by Hospital Enterprise Fund I revenues. BACKGROUND: Due to the limited number of specialty providers available within the community,CCRMC and Health Centers rely on contractors to provide necessary specialty health services to their patients.This Contractor has been a part of the CCRMC Provider Network providing podiatry services and fostering a deep understanding of the CCRMC organizations mission, values, and long-term objectives since August 2020. This Contract is entered into under and subject to the following legal authorities:California Government Code §§26227 and 31000;Health and Safety Code §1451.Health Services Personnel approved this Contract to ensure no conflicts with labor relations.CCRMC’s Quality Management,Utilization Management and Contract Monitor Staff meet on a regular basis to ensure monitoring and performance measures in the Contract are upheld.Per Administrative Bulletin 600.3,CCRMC Physician services are exempt from solicitation requirements. On July 12,2022,the Board of Supervisors approved Contract #76-701-4 with EKB Podiatry,Inc.,in an amount not to exceed $1,050,000 for the provision of podiatry services at CCRMC and Contra Costa Health CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3153,Version:1 amount not to exceed $1,050,000 for the provision of podiatry services at CCRMC and Contra Costa Health Centers, for the period from August 1, 2022 through July 31, 2025. Approval of Contract #76-701-5 will allow Contractor to continue to provide podiatry services through July 31, 2028. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved certain specialized podiatry services for CCRMC and Contra Costa Health Centers patient care will not be available or will create increased wait times due to the limited number of specialty providers available within the community. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3154 Name: Status:Type:Consent Item Passed File created:In control:7/22/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Contra Costa Interfaith Transitional Housing, Inc. (dba Hope Solutions), in an amount not to exceed $3,652,516 to provide rapid re-housing and homeless prevention services for homeless adults and transitional age youth on probation for the period July 1, 2025 through June 30, 2027 (46% Probation Department funds; 54% Assembly Bill 109) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Contract #25-094-5 with Contra Costa Interfaith Transitional Housing, Inc. (dba Hope Solutions) ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director,or designee,to execute on behalf of the County Contract #25-094-5 with Contra Costa Interfaith Transitional Housing,Inc.(dba Hope Solutions),a non -profit corporation,in an amount not to exceed $3,652,516 to provide rapid rehousing and homeless prevention services for homeless adults and Transitional Age Youth (TAY)on probation for the period July 1,2025 through June 30, 2027. FISCAL IMPACT: Approval of this Contract will result in annual expenditures up to $3,652,516 as budgeted by the department for FYs 2025-27 and will be funded 46% by Probation Department funds and 54% by Assembly Bill 109 (AB109). BACKGROUND: This Contract meets the social needs of the County’s population by providing rapid rehousing and homeless prevention services for homeless adults and TAY on probation,which includes case management and housing navigation services.This Contractor was selected to provide services due to a history of positive housing outcomes,operational efficiency,and cost-effectiveness which makes them the most reliable choice to ensure project success.This Contractor has been fostering a deep understanding of the County’s organizations, mission, values, and long-term objectives under this Contract since July 2021. This Contract is entered into under and subject to the following legal authorities:California Government Code §26227 and 31000.This Contract was approved by Health Services Personnel to ensure there is no conflict with labor relations.The Health,Housing and Homeless Services Division Contract Monitoring staff meet on a regular basis to ensure monitoring of performance measures set forth in the contract are upheld.This CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3154,Version:1 regular basis to ensure monitoring of performance measures set forth in the contract are upheld.This Contractor was approved by the Public Works Department’s Purchasing Division on February 2, 2025. On September 10,2024,the Board of Supervisors approved Contract #25-094-4 with Contra Costa Interfaith Transitional Housing,Inc.(dba Hope Solutions),in an amount not to exceed $1,692,000 for the provision of housing support services including case management and housing navigation services for homeless individuals on probation for the period July 1, 2024 through June 30, 2025. Approval of Contract #25-094-5 will allow the Contractor to continue providing services for homeless adults and TAY on probation through June 30,2027.This Contract is late due to a prolonged process for finalizing the interdepartmental agreement with the Probation Department and determining the allocation process for AB109 funding. CONSEQUENCE OF NEGATIVE ACTION: If this Contract is not approved,homeless adults and TAY on probation will not have access to Contractor’s services and may remain or become homeless. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3155 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract amendment with the California Department of Justice, Tobacco Grant Program, to extend the term through July 31, 2026 for the continuation of the Tobacco Prevention Program which educates enforcement agencies about tobacco control policies to increase tobacco retailer compliance, with no change in the amount payable to the County of $442,692. (No County match) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Grant Extension #78-023-1 from the State of California Department of Justice ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Health Services Director or designee, to accept on behalf of the County Grant Modification #78-023-1 from the California Department of Justice, Tobacco Grant Program, to extend Grant #78-023 through July 31, 2026 for the continuation of the Tobacco Prevention Program (TPP) which educates enforcement agencies about tobacco control policies to increase tobacco retailer compliance with no change in the amount payable to the County of $442,692. FISCAL IMPACT: Approval of this extension will extend the grant term one year with no impact in the amount payable to the County of $442,692. No County match required. BACKGROUND: Funding from the California Department of Justice Tobacco Grant Program will be utilized to educate enforcement agencies about tobacco control policies with the overarching goal of increasing tobacco retailer compliance. TPP staff will increase local enforcement agencies’ awareness of existing tobacco control policies, as well as any policy changes that may occur throughout the duration of the grant through outreach and education. TPP staff will also work to strengthen the capacity of local agencies to enforce tobacco control policies through trainings on emerging tobacco trends and facilitate workgroups where best practices in tobacco policy enforcement can be discussed and agency staff can share their experiences and learn from one another. On February 7, 2023, the Board of Supervisors approved Grant #78-023 with the California Department of Justice, Tobacco Grant Program, in an amount not to exceed $442,692 for the period December 1, 2022 through July 30, 2025. This Grant includes County agreeing to indemnify and old harmless the California Department CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3155,Version:1 of Justice for any claims arising out of the County’s performance under the Agreement. Approval of Extension #78-023-1 will allow County to continue the TPP through July 31, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this extension is not approved, the Health Services Department will not be able to receive the funding from the California Department of Justice, to increase the ability of local enforcement agencies to enforce tobacco retail policies in Contra Costa County potentially leading to non-compliance of tobacco retailers and an increased ability of youth to access tobacco products. CHILDREN’S IMPACT STATEMENT: This recommendation supports the following children's outcome(s):Children and Youth Healthy and Preparing for Productive Adulthood;and Communities that are Safe and Provide a High Quality of Life for Children and Families. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3156 Name: Status:Type:Consent Item Passed File created:In control:6/2/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute a contract with Sunil Kishan, M.D., in an amount not to exceed $220,000 to provide outpatient psychiatric care services for children and adolescents in East County for the period August 6, 2025 through July 31, 2026. (50% Federal Medi-Cal; 50% Mental Health Realignment) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Cancellation Agreement #74-515-15 and Contract #74-515-16 with Sunil Kishan, M.D. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Interim Health Services Director, or designee, to execute on behalf of the County, as follows: (1) Cancellation Agreement #74-515-15 with Sunil Kishan, M.D, an individual, effective at the end of business on August 5, 2025; and (2) Contract #74-515-16 with Sunil Kishan, M.D., an individual, in an amount not to exceed $220,000, to provide outpatient psychiatric care services for children and adolescents in East Contra Costa County, for the period August 6, 2025 through July 31, 2026. FISCAL IMPACT: Approval of this Contract will result in annual expenditures up to $220,000 and will be funded 50% by Mental Health Realignment and 50% Federal Medi-Cal revenues. BACKGROUND: This Contract meets the social needs of County’s population by providing psychiatric services including, but not limited to diagnosing, counseling, evaluating, medication management and providing medical and psychiatric therapeutic treatment for children and adolescents in East Contra Costa County. This Contractor has been with the County providing outpatient psychiatric care services for the County since April 1, 2019. This Contract is entered into under and subject to the following legal authorities: California Government Code §§ 26227 and 31000; and Welfare and Institutions Code, § 5600 et seq. (The Bronzan - McCorquodale Act). Health Services Personnel approved this Contract to ensure no conflicts with labor relations. Acting as a Mental Health Plan designated by Department of Health Care Services (DHCS) Contra Costa Behavioral Health is required to meet federal and state network adequacy standards to ensure that all Medi-Cal managed care covered services are available and accessible to beneficiaries in accordance with timely access and time and CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3156,Version:1 distance standards. Contractor currently cooperates with and participates in BHSD’s Quality Management Program which consists of quality improvement activities to improve the quality of care and services and member experience. Cooperation includes collection and evaluation of performance measurement data and participation in the organization’s clinical and service measure Quality Improvement Programs. These Physician services were determined to be exempt from Administrative Bulletin 600.3 solicitation requirements by the Public Works Department’s Purchasing Division. On March 25, 2025, the Board of Supervisors approved Contract #74-515-14 with Sunil Kishan, M.D, in an amount not to exceed $220,000, for the provision of outpatient psychiatric care services for children and adolescents in East Conta Costa County, for the period May 1, 2025 through April 30, 2026. In consideration of the Contractor’s agreement to continue providing outpatient psychiatric care services and the departments need to increase rates to maintain an adequate network for members to meet Department of Health Care Services (DHCS) and Department of Managed Health Care (DMHC) mandates, the department and Contractor have agreed to (1) mutual cancellation of the current Contract in accordance with General Conditions Paragraph 5 (Termination), of the Contract (Cancellation Agreement #74-515-15) will accomplish this cancellation, and (2) establish a new Contract with the correct terms and conditions for the next year. Under new Contract #74-515-16, Contractor will provide outpatient psychiatric care services for children and adolescents in East Contra Costa County, for the period August 6, 2025 through July 31, 2026. CONSEQUENCE OF NEGATIVE ACTION: If this new Contract is not approved,the necessary psychiatric services needed for patient care will not be available or will create increased wait times due to the limited number of specialty providers available within the community. CHILDREN’S IMPACE STATEMENT: This Contract supports the following Board of Supervisors’community outcomes:Children and Youth Healthy and Preparing for Productive Adulthood;Families that are Safe,Stable and Nurturing;and Communities that are Safe and Provide a High Quality of Life for Children and Families. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3157 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Interim Health Services Director, a purchase order with Cardinal Health Pharmacy Services, LLC, in an amount not to exceed $37,000,000 for pharmaceuticals and related supplies for Contra Costa Regional Medical Center, Contra Costa Health Centers, Martinez Detention Facility and Contra Costa Health Plan for the period September 1, 2025 through August 31, 2026. (100% Hospital Enterprise Fund I) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Purchase Order with Cardinal Health Pharmacy Services, LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Department, a purchase order with Cardinal Health Pharmacy Services, LLC in an amount not to exceed $37,000,000 to procure pharmaceuticals and related supplies for Contra Costa Regional Medical Center (CCRMC), Contra Costa Health Centers, Martinez Detention Facility and Contra Costa Health Plan for the period from September 1, 2025 through August 31, 2026. FISCAL IMPACT: Approval of this action will result in expenditures of up to $37,000,000 and will be funded by Hospital Enterprise Fund I revenues. BACKGROUND: CCRMC has had a working relationship with Cardinal Health for over 40 plus years. Cardinal Health provides three different purchasing contracts: Wholesaler Acquisition Cost (WAC-2052004299), Group Purchasing Organization for the hospital (GPO-2057200827) as well as the Public Health System contract for 340B (federal-ceiling pricing for disproportionate share facilities) for ambulatory care. Maintaining Cardinal as the wholesaler for CCRMC and Health Clinics offers discounts of 6.90% for 340B contract purchases and 6.40% for non-340B contract purchases. On August 6, 2024 the Board of Supervisors approved item C.52 to execute purchase order #30822 with Cardinal Health Pharmacy Services, LLC in the amount of $37,000,000 to procure pharmaceuticals and related supplies for CCRMC, Contra Costa Health Centers, Martinez Detention Facility, and Contra Costa Health Plan CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3157,Version:1 for the period of September 1, 2024 through August 31, 2025. On July 15, 2025 the Purchasing Agent approved the continued use of Cardinal Health Pharmacy Services, LLC. CONSEQUENCE OF NEGATIVE ACTION: If this action is not approved, the hospital pharmacy, as well as all ambulatory care pharmacies within CCRMC will not be able to receive drugs from our wholesaler and the result would be a much higher cost of pharmaceuticals. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3158 Name: Status:Type:Consent Item Passed File created:In control:5/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Interim Health Services Director, a purchase order and data agreement with MGMA-ACMPE, in an amount not to exceed $72,027 for access to national and regional compensation benchmarking data to support compensation analysis for Contra Costa Regional Medical Center for the period August 5, 2025 through August 4, 2028, and annually thereafter. (100% Hospital Enterprise Fund I) Attachments:1. MGMA-ACMPE Data Agreement Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Purchase Order with MGMA-ACMPE ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Interim Health Services Director, a purchase order with MGMA-ACMPE in an amount not to exceed $72,027, and data agreement with MGMA-ACMPE for access to national and regional compensation benchmarking data to support compensation analysis for Contra Costa Regional Medical Center (CCRMC), for the period August 5, 2025 through August 4, 2028, and annually thereafter. FISCAL IMPACT: Approval of this action will result in expenditures of up to $72,027 over a three-year period and will be funded by Hospital Enterprise Fund I. BACKGROUND: MGMA is a medical group management organization with a proprietary database known as DataDive that provides healthcare benchmarks and data on compensation for various levels of staff. CCRMC has used MGMA’s DataDive for practice operations, since 2022. On October 24, 2023, the Board of Supervisors approved agenda item C.32 to execute purchase order #29149 with MGMA-ACMPE in an amount not to exceed $24,000, and a related agreement, for the period from April 1, 2023, through March 31, 2026. This request is to create a new purchase order for a new three-year agreement to access to their provider, management and staff compensation data sets that include statistical tables, reports, summaries, and research findings which will assist CCRMC Administration in evaluating contract terms during agreement negotiations. This purchase was approved by the Public Works Department’s Purchsing Division via sole source. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3158,Version:1 The MGMA-ACMPE Agreement obligates the County to indemnify MGMA-ACMPE for County’s breach of the agreement or violation of applicable laws. Under the agreement MGMA-ACMPE’s liability is limited to no more than the amount County has paid under the agreement in the 12 months preceding the claim. CONSEQUENCE OF NEGATIVE ACTION: If this action is not approved, Contra Costa Health will not be able to access the data needed to prepare for budgeting and contracts with outside provider groups and physicians that provide specialty services at CCRMC. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ Execution Version MGMA DataDive Order Form Effective Date: July 22, 2025 Term: 3-Years FTE Physician Count: 200 Company Name: Contra Costa County, a political subdivision of the State of California Group ID: 296817 Billing Address: 2500 Alhambra Avenue City: Martinez State: CA Zip: 94553 Main Logistics Contact Information (List the individual that should receive all communications & invoices regarding your order) Contact Name: Sergio Urcuyo, M.D. Title: Chief Medical Officer Email: sergio.urcuyo@cchealth.org Phone: 925-370-5866 Secondary Contact Information Contact Name: Palak Jain Title: Buyer II Email: palak.jain@cchealth.org Phone: 925-391-1018 Accounting Contact Information Accounts Payable Name: Elizabeth Cross Accounts Payable Phone: 925-494-8019 Accounts Payable Email: Elizabeth.cross@cchealth.org Yes, I am sales tax-exempt and will email our sales tax-exempt form to our account manager. LICENSEE AND MGMA-ACMPE (“MGMA”) UNDERSTAND AND AGREES THAT THIS ORDER FORM AND THE DATA LICENSE AGREEMENT ATTACHED TO THIS ORDER FORM ARE ALL LEGALLY BINDING. Licensee desires to access and license various data and content from MGMA. This Order Form and the Agreement attached hereto reflect the terms and conditions under which MGMA will provide the services and Data to Licensee. In addition to the terms set forth below, Licensee understands and agre es that it is also legally bound by all of the terms and conditions of MGMA's Data and Data Analysis License Agreement ("Agreement"). It is Licensee's responsibility to read, understand and abide by all of the terms of the Agreement. Licensee also agrees to abide by any MGMA policies relating to access to and use of MGMA’s DataDive web site and services. Execution Version *PRICES BELOW DO NOT INCLUDE SALES TAX AS SALES TAX VARIES IN AMOUNT AND BY STATE. Product Price 2025 Provider Compensation DataDive (2024 data) $9,986 2025 Management & Staff Compensation DataDive (2024 data) $3,331 2025 Financial & Operations DataDive (2024 data) $9,986 Total Before Tax: to be invoiced upon signature $23,303 2026 Provider Compensation DataDive (2025 data) $10,286 2026 Management & Staff Compensation DataDive(2025 data) $3,431 2026 Financial & Operations DataDive (2025 data) $10,286 Total Before Tax: to be invoiced May 2026 $24,003 2027 Provider Compensation DataDive (2026 data) $10,594 2027 Management & Staff Compensation DataDive (2026 data) $3,533 2027 Financial & Operations DataDive (2026 data) $10,594 Total Before Tax: to be invoiced May 2027 $24,721 3 Execution Version In addition to the information provided and/or selected above, Licensee agrees to provide MGMA with any information reasonably requested by MGMA so that MGMA can deliver the products and services ordered. PARTICIPATION DISCOUNT: If Licensee does not provide complete and accurate data for the entire practice or system for the subscription year in a timely manner for the MGMA Surveys, Licensee is not eligible for the discount and will be billed for the amount of discount given at time of purchase. Termination: This Agreement will commence as of the Effective Date. Any party may terminate the Agreement according to the terms of the Agreement. PURPOSE STATEMENT: Data will be used internally for business purposes by Contra Costa County. Access to the data will only be granted to direct employees of Contra Costa County. Data will not be provided either through log in access to DataDive or sharing of MGMA data with third party consultants, managers, accountants or employees contracted from outside business firms. The price listed on this agreement is valid for 90 days from the day it was sent. PAYMENT IS DUE UPON RECEIPT OF INVOICE THIS IS NOT AN INVOICE. An invoice will be provided upon receipt of this signed agreement. CONTRA COSTA COUNTY MGMA-ACMPE Name: Name: Akash Madiah Title: Title: Chief Financial Officer Signature: Signature: Date: Date: 4 Execution Version DATA LICENSE AGREEMENT This Data License Agreement ("Agreement") dated October 22, 2024 (the “Effective Date”) contains the terms upon which MGMA-ACMPE, a Colorado nonprofit corporation ("MGMA") agrees to provide Contra Costa County, a political subdivision of the State of California ("Licensee" or "You") with access to, use of, and analysis of MGMA's proprietary data and materials ("Data"), and use of its DataDive and DataDiscovery software that provides data regarding healthcare provider compensation, staffing, and other insight data, as detailed herein and in the documentation provided by MGMA. (the “Software”). YOU ONLY HAVE THE RIGHTS TO ACCESS AND USE THE DATA AND SOFTWARE THAT ARE EXPRESSLY GRANTED IN THIS AGREEMENT. 1. Data. MGMA owns and/or manages (either itself or through its third party contractors) the Data, which includes, without limitation, proprietary data, content and other information and materials, statistical tables, reports, summaries, research findings, aggregations, calculations, data, data analysis, and formulas, and all other information and materials accessible through MGMA, whether digital or hard copy. 2. Proprietary Nature of the Data. You acknowledge that MGMA invests considerable time and resources in gathering, analyzing, creating, organizing, arranging, selecting, correlating, compiling and develop ing the Data and that the Data is highly valuable to MGMA and MGMA takes great steps to protect its Data. MGMA provides access to its Data only to individuals and companies who specifically agree to maintain the confidentiality of the Data and to limit the ir disclosure and use of the Data as provided for herein. You may only use MGMA's the Data may not be used by any individual or company without first obtaining through the license granted by MGMA under this Agreement. 3. Purpose. The purpose of this Agreement is for MGMA to provide the Data to You and for you to make payment therefor, and in connection protect MGMA’s Data, Software and the underlying intellectual property rights. Licensee expressly acknowledges and agrees that the Data is owned by and valuable to MGMA and is subject to all the restrictions of this Agreement. 4. License. Subject to Licensee's strict compliance with the terms of this Agreement and any related Order Form, MGMA hereby grants Licensee a limited, revocable, non-exclusive, non-transferable, non- sublicensable license to use the Data during the Term of this Agreement. 5. Marking / Attribution. If Licensee provides any portion of the Data to any of its officers, employees or clients, it must clearly and conspicuously mark the Data or reports with the following notices: a. the Data is proprietary and is owned by MGMA; b. the employee/officer/client may not publish the Data, create any tools with the Data or use the Data in any other manner without first obtaining MGMA's prior written permission. Failure to provide such notices will constitute a material breach of this Agreement. 6. Ways to Obtain Access to MGMA Data. MGMA provides Data to Licensees in many formats, including (without limitation) through the following product offerings: a. Organizational Membership License. Intentionally Deleted. b. Data Licenses. Licensee has purchased the Data License through the Order Form and will have the same access rights as the Organizational Membership License. The primary differences between the licenses are: (i) the Data License is available to non-healthcare provider organizations; and (ii) unless a different term is expressly stated in a written agreement signed by MGMA, the Data License has a two-year term; the Organizational Membership License term is typically twelve months. Under a Data License, the organization may access the DataDive product and may access and use any of the Data found wit hin the DataDive during the term. All employed 5 Execution Version staff of Licensee's organization may access and use the specific Data the organization has licensed from MGMA through the Data License. Unless another term is specifically identified in the Data License, the term of the Data License is two (2) years. Upon termination or expiration of this Agreement, the organization's right to access and use the Data obtained through the Data License will terminate. The Data License does not include the right to create or distribute Derivative Works. A Derivative Works License is available through an Order Form. 7. Registration. To obtain access to Data through MGMA's DataDive or DataDiscovery service, Licensee will register with MGMA and adhere to all of MGMA's policies and terms of use relating to DataDive or DataDiscovery. 8. Order Form. MGMA may also require Licensees to submit an order form prior to obtaining certain Data and Data licenses ("Order Form"), which upon signature are incorporated into this Agreement by reference and further defines rights and limitations of use of the Data. Such Order Forms may: (a) specifically define the Data licensed; (b) further limit the purpose for use of the Data; (c ) limit the number of users who may access the Data; (d) describe any custom services MGMA will provide; and (e) identify specific fee and payment terms. 9. Restrictions on Use. All rights not expressly granted to Licensee by MGMA in this Agreement are fully reserved by MGMA, including all statutory and common law rights. Without limiting the foregoing, in addition to Licensee's other obligations set forth elsewhere in this Agreement, Licensee agrees to the following restrictions: a. Licensee will protect the confidentiality of the Data and passwords both within and outside of Licensee's organization. i. If Licensee is a consultant with a MGMA DataDive License, it may provide the minimum necessary amount of the Data to illustrate the consultant's conclusions in reports and analysis in individual client engagements. The grant does not permit Licensee to copy entire Data reports or materials and provide them to its clients. If Licensee has any questions as to the amount of materials that can be used or if a significant portion of the materials will be used, Licensee should contact MGMA for prior approval. ii. Licensee must appropriately cite the data source, using correct year and data set: 1. Source: 2023 MGMA DataDive Cost and Revenue. Used with permission from MGMA. © 2023. www.mgma.com/data 2. Source: 2023 MGMA DataDive Provider Compensation. Used with permission from MGMA. © 2023. www.mgma.com/data 3. Source: 2023 MGMA DataDive Management and Staff Compensation. Used with permission from MGMA. © 2023. www.mgma.com/data 4. Source: 2023 MGMA DataDive Practice Operations. Used with permission from MGMA. © 2023. www.mgma.com/data b. Licensee will not share its passwords to DataDive or DataDiscovery with any other person or entity (including any of Licensee's clients if Licensee is a consultant). c. Licensee will not publicly display or disclose the Data. d. Licensee will not use the Data in any commercialized products or tools unless Licensee purchases a Derivative Works License. For example, Licensee may not use Data in any algorithms or programs to provide commercial products or services to others, even if the Data is combined with other data sources. Such use is directly competitive to MGMA and is prohibited unless Licensee obtains a Derivative Works License from MGMA. e. Licensee will not use the Data in any way that is adverse to MGMA's proprietary rights in the Data or to compete with MGMA. f. Licensee will not use the Data for any purpose other than expressly allowed in this Agreement. 6 Execution Version g. Licensee will not attempt to re-identify any of the Data or contact any subject or associated medical practice group whose information may be contained within Data. h. Licensee will not use the Data for any unlawful purpose or otherwise exploit, in any form or manner whatsoever, all or any portion of the Data, DataDiscovery or DataDive. i. Licensee will not permit, assist, or encourage (directly or indirectly) any third party to do any of the above acts. 10. Users. Where this Agreement references Licensee, it shall be construed as including Licensee and each of its employee users of the Data (if applicable) ("Users") such that all obligations of Licensee shall be equally binding upon and enforceable against its Users. Licensee shall be responsible and liable for all acts and omissions of its Users in connection with their use of Data and their compliance with this Agreement and applicable law. Licensee may not authorize any other parties, whether contractors, clients, or agents who are not direct employees of Licensee to access Data as a User under Licensee's account. Licensee will be responsible for the actions of all individuals and entities that use Data, DataDiscovery or the DataDive through Licensee (directly or indirectly). 11. Accessibility. Licensee agrees that from time to time DataDive, DataDiscovery and Data contained therein may be inaccessible, unavailable or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which MGMA may undertake from time to time; (iii) failure of telecommunications or internet connectivity; (iv) acts of third parties; (v) causes beyond the control of MGMA; or (vi) events that are not reasonably foreseeable by MGMA. 12. De-identification of Data. MGMA takes steps to de-identify the Data it provides under this Agreement. As used herein, "De-identify" means that all personally identifiable information relating to the Data (such as survey responses), including (without limitation) names, addresses, phone numbers, e -mail addresses and company names are removed from the Data. Further, MGMA does not intentionally include any Protected Health Information ("PHI") as defined by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") in any Data provided under this Agreement. If Licensee finds that personally identifiable information or PHI has been inadvertently included in the Data, Licensee and its Users shall immediately cease use of and access to such information. Licensee shall immediately notify MGMA of the same and shall destroy the personally identifiable information and PHI as directed by MGMA. 13. Equipment & Connectivity. Licensee shall be solely responsible for providing, maintaining and ensuring compatibility with the Software, all hardware, software, electrical and other physical requirements for Licensee's use of DataDive, DataDiscovery and Data including, without limitation, telecommunications and internet access connections and links, web browsers, software or any other equipment, programs and services required to access and use DataDive, DataDiscovery and Data. 14. Security. Licensee shall be solely responsible for any authorized or unauthorized access to Licensee's account by any person whether Users or otherwise. Licensee agrees to bear all responsibility for the confidentiality of Licensee's and its Users' passwords and all uses, charges, costs, expenses, damages, claims and liabilities incurred from use of DataDive or DataDiscovery with Licensee's and its Users' passwords or accounts. 15. Confidentiality. Licensee agrees to treat as confidential and will not disclose to any third party without MGMA's written permission all MGMA Confidential Information except as outlined as permitted but limited usage in Section 9(a)(i). For purposes of this Agreement, "Confidential Information" includes: (a) the contents of DataDive and DataDiscovery, (b) all Data, and (c) all other confidential and/or proprietary information of MGMA. This Agreement is not “Confidential Information”. If County receives a public records act request for a copy of this Agreement it will notify MGMA before producing it. Only those employees of Licensee who are designated by Licensee as authorized Users and who have a need to access Data, DataDive and/or DataDiscovery in order to carry out Licensee's Internal Business 7 Execution Version Purpose may access DataDive, DataDiscovery and the Data. However, prior to any such use, Licensee will ensure that all Users have executed some acknowledgment with Licensee containing terms as restrictive as those set forth herein with regard to maintaining the confiden tiality and use limitations of the Confidential Information. Notwithstanding the foregoing, if Licensee becomes legally required to disclose any Confidential Information (by interrogatories, requests for information or documents, subpoena, or other legal process), Licensee may reveal such information provided that Licensee provides MGMA with prior written notice of such required disclosure so that MGMA may seek a protective order or other remedies or assurances. Licensee shall cooperate with MGMA with any e fforts to obtain appropriate protective measures or other remedies or assurances with respect to such Confidential Information. 16. Custom Services. THIS PROVISION APPLIES ONLY IF LICENSEE ORDERS CUSTOM RESEARCH AND ANALYSIS SERVICES AND DATA FROM MGMA IN WRITING: If Licensee orders Custom services from MGMA pursuant to an SOW with the intention of using or publishing the summary data and findings ("Findings"), the following terms and conditions apply: a. Development. MGMA and Licensee will jointly analyze the applicable Data and create the Findings. The parties will agree to the individuals who will engage in the analysis and development of any Findings. Licensee agrees to include only summaries of Data in any Findings and will not include any actual Data. b. Publication. Licensee may not publish any Findings or Data (or summaries of Data or any other derivative works from the Data) without first obtaining MGMA's express written approval. Licensee will submit to MGMA a copy of all Findings by written notice for review and approval prior to Publishing. MGMA shall use reasonable good faith efforts to approve or disapprove Licensee's publication of Findings, and provide written notification to Licensee thereof, within sixty (60) days after MGMA's receipt of Licensee's request. However, MGMA's failure to provide such approval or disapproval will not be deemed disapproval or approval, and will not be deemed a breach of this Agreement. MGMA may approve or disprove any requests for publication in its sole discretion. MGM A's review of the Findings will include, without limitation, assessments of: i. Non-competition: assuring that Licensee is not providing Data in the Findings that will reduce sales or otherwise compete with any MGMA (or MGMA affiliate) product or service, whether now existing or hereafter developed. MGMA further reserves the right to limit, in its sole discretion, the amount of summary Data included in the Findings to comply with MGMA's then-current policies regarding the use of Data; ii. Confidentiality: assuring that Findings will not identify individual Data subjects or their associated medical practice groups and that confidentiality of the Data, Data subjects and associated medical practice groups, will be maintained; and iii. Compliance with Agreement: assuring that Findings comply with this Agreement. c. Attribution. To the extent MGMA agrees in writing that any Findings may be published, both MGMA and Licensee will be credited as researchers. MGMA will be credited as the source of the Data. Notwithstanding the foregoing, MGMA reserves the right to disassociate itself from any Findings in its sole discretion. In the event MGMA elects to disassociate from any Findings, it will provide Licensee with written notice and Licensee will them remove all references to MGMA from any Findings. 17. Payments. In consideration for access to the Data and the license granted herein, Licensee agrees to pay MGMA a fee in the amount specified in the Order Form. Fees are payable upon execution of this agreement and receipt of the invoice in accordance with the Order Form . The license becomes effective upon execution of this agreement. In the event that Licensee fails to timely make any payment to MGMA which is due under this Agreement, such outstanding amount will bear interest at the rate of one and one half percent (1.5%) per month or the highest percentage allowed by 8 Execution Version applicable law, whichever is lower, from the date the payment was due until paid, except as otherwise provided in the Order Form. This paragraph may not apply to certain su rvey participants, as provided in MGMA policies. If Licensee is not current on its payments under this Agreement or Order Form, MGMA may in its sole discretion suspend or terminate any license provided under this Agreement. 18. Remedies. Licensee acknowledges and expressly agrees that MGMA will suffer irreparable harm if Licensee breaches the terms of this Agreement and/or the Order Form, and that monetary damages would not be an adequate remedy for any such breach. MGMA will be entitled to, and Licensee will not oppose the granting of, equitable relief, including injunction and specific performance to the maximum extent available under any applicable law, in the event of any such breach or threatened breach, in addition to all other remedies available to MGMA at law or in equity. Notwithstanding this foregoing, Licensee does not waiver its right to oppose a request for attorneys’ fees and costs. Licensee waives any requirement of a bond in connection with such remedy. 19. Commercial Item. MGMA developed DataDive at private expense. If Licensee is a branch or agency of the United States Government or is otherwise subject to the Federal Acquisitions Regulations System, the following provisions apply: DataDive is a "commercial item" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212, and the Data is provided to the U.S. Government or controlled entity only as a commercial item. Consistent with 48 C.F.R. 12.212 (and 48 C.F.R. 227.7202, if applicable), all U.S. Government users and controlled entities obtain access to the Data with only those rights set forth herein. 20. DataDiscovery Removed, does not apply 21. Warranties; Warranty Disclaimer; Limitation of Liability. THE DATA, DATADIVE AND DATADISCOVERY ARE PROVIDED "AS IS" AND “WITH ALL FAULTS”. NEITHER MGMA, THIRD-PARTY LICENSOR, NOR EITHER OF ITS RELATED ENTITIES MAKE ANY, AND HEREBY DISCLAIM ALL, WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, NON- INFRINGEMENT, MERCHANTABILITY, INTEGRATION, SECURITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE OR ANY OTHER WARRANTY IN CONNECTION WITH ANYTHING DONE OR SUPPLIED BY MGMA PURSUANT TO THIS AGREEMENT. IN NO EVENT WILL MGMA AND THIRD-PARTY LICENSOR AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR CONTRACTORS (COLLECTIVELY, THE "MGMA PARTIES") BE LIABLE TO LICENSEE, ITS USERS (OR ANY OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES) OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), STRICT LIABILITY OR OTHERWISE AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEN OR UNFORESEEN. IN NO EVENT WILL THE LIABILIT Y OF THE MGMA PARTIES IN THE AGGREGATE FOR ANY ALLOWABLE DAMAGES EXCEED IN THE AGGREGATE THE TOTAL AMOUNT PAID BY LICENSEE UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE DATE THE CAUSE OF ACTION AROSE, OR, IF NONE, THEN THE AMOUNT OF ONE THOUSAND DOLLARS IN THE AGGREGATE FOR ALL CLAIMS. IF LICENSEE OR ANY OF ITS USERS IS DISSATISFIED WITH DATADIVE OR DATADISCOVERY, LICENSEE'S AND ITS USERS' SOLE AND EXCLUSIVE REMEDY SHALL BE TO DISCONTINUE USE OF DATADIVE AND DATADISCOVERY AND TERMINATE THIS AGREEMENT IN ACCORDANCE WITH SECTION 24. 22. Representations and Warranties. Licensee represents and warrants that: (i) it has all necessary power and authority to execute and enter into this Agreement; (ii) this Agreement is legally binding upon Licensee and its Users, and is enforceable in accordance with its terms; (iii) this Agreement does not violate or conflict with any agreement or arrangement of Licensee or any of its Users with 9 Execution Version any third party; (iv) Licensee will strictly comply with all of the terms of this Agreement; (v) Licensee will not take any actions adverse to MGMA's rights in its Data and will take steps to protect the Data; and (v) Licensee has read and understands the terms of this Agreement, and has either sought the advice of counsel prior to entering this Agreement or knowingly waived its option to do so. 23. Indemnification. Licensee agrees to indemnify, hold harmless and defend the MGMA Parties from and against any action, cause, claim, damage, debt, demand or liability, including reasonable costs and attorneys' fees, asserted by any person, arising out of or relating to (i) Licensee's or any of its Users' use of DataDive, DataDiscovery and/or Data; throughout the term of the Data License; (ii) any unacceptable use of DataDive, DataDiscovery and/or Data, including, without limitation, any actions taken by Licensee or its Users contrary to or otherwise in violation of this Agreement throughout the term of the Data License; and (iii) Licensee's breach of this Agreement. MGMA enters into this Agreement in reliance upon the indemnity, limitations of liability and the disclaimers of warranties and damages set forth above, which form an essential basis of the bargain between the parties. The limitations and exclusions of liability and disclaimers specified in this Agreement will apply even if they have failed of their essential purpose. 24. Term and Termination. a. Term of this Agreement. The term of this Agreement is from the Effective Date and will continue for so long as an Order Form is in effect, unless earlier terminated as provided in this Agreement (the “Term”). b. Without Cause. Licensee may terminate this Agreement at any time without cause by providing written notice to MGMA at least thirty (30) days prior to termination. Licensee sha ll remain liable for any unpaid fees through and following termination and shall remain obligated under all provisions that survive termination of this Agreement. c. By MGMA. i. For cause. If either party breaches the terms of this Agreement, exceeds the scope of the license granted herein, or in any way compromises the value of Data, may, in its sole discretion notice, to: (i) remove or disable access to all or any portion of DataDive, DataDiscovery and Data; (ii) suspend Licensee's and its Users' access to o r use of all or any portion of DataDive, DataDiscovery and Data; and (c) terminate this Agreement. If MGMA terminates this Agreement under this Section, Licensee shall remain liable for any unpaid fees and MGMA will be under no obligation to refund any lic ense fees. MGMA will further have the ability to pursue any and all other remedies against Licensee. ii. Without Cause. MGMA may terminate the Agreement and access to the Data, DataDive, and DataDiscovery for any reason by providing Licensee with thirty (30) days advance written notice. In the event MGMA terminates the Agreement without cause, MGMA will refund Licensee for each month of the Data License purchase. d. Effect of Termination. Upon termination of this Agreement, except as otherwise expressly set forth herein, all rights and licenses granted in this Agreement are immediately revoked. Within fifteen (15) business days after the termination or expiration of this Agreement, Licensee will return all of the Data to MGMA, and all copies thereof, or will securely destroy any Data, and all such copies thereof, and certify in writing that such copies have been destroyed. TERMINATION DOES NOT RELIEVE LICENSEE OF ITS OBLIGATIONS HEREUNDER REGARDING THE USE AND CONFIDENTIALITY OF THE DATA. Notwithstanding the above, Licensee may retain one archival copy of any such Data as necessary to comply with work product documentation standards, subject to the continued obligations of confidentiality and non-use contained herein. Further, Licensee will be required to make any payments due and owing to MGMA upon the termination or expiration of this Agreement. e. Archive Copies. Notwithstanding the terms of Section 23(c) above, upon termination of this Agreement, Licensee may keep archive copies of any materials or reports it has created with the Data. Licensee may not, however, continue using or maintaining the Data in any other manner 10 Execution Version after termination or expiration of the Agreement. 25. Notice. Any notices permitted or required hereunder will be in writing, delivered to the parties at their addresses set forth in the DataDive or DataDiscovery registration form (or as otherwise notified in writing) by personal delivery, registered mail, express courier service or e-mail. Either party may update its contact information for purposes of this Section by providing written notice to the other party of such changes. To contact MGMA, please contact: MGMA-ACMPE Attn: Data Solutions – License 104 Inverness Terrace East Englewood, CO 80112 Phone: 303.799.1111 Email: sales@mgma.com To contact Licensee, contact: Contra Costa Regional Medical Center – 2500 Alhambra Ave, Martinez, CA 94553-3156 Attn: Material Management Department 26. Relationship. There is no joint venture, partnership, agency or fiduciary relationship existing between the parties and the parties do not intend to create any such relationship by this Agreement. Licensee is engaged in an independent business and will perform its obligations under this Agreement as a licensee and not as the agent or employee of MGMA. Licensee will be responsible for all of the acts and omissions of all of its employees, subcontractors, students, agents and representatives relating to this Agreement and all such acts and omissions will be deemed to be the acts and omissions of Licensee. Licensee will make no representations – expressly or through conduct – that it is affiliated with, sponsored by or endorsed by MGMA. 27. Publicity. The parties may only use each other's names, trademarks, copyrighted materials, or other intellectual property or proprietary information in any promotional efforts or publicity of any kind after first obtaining the written permission of the respective party. 28. Modification. MGMA shall have the right, at any time, to add to or modify the terms of this Agreement. Licensee will be alerted of modifications to the terms of the Agreement via e-mail. Licensee's continued access to or use of DataDive, DataDiscovery or Data after the date of delivery for the notice by e-mail and a click wrap agreement to such amended terms to Licensee is deemed to constitute acceptance of the amendment. If Licensee disagrees with any new of modified terms of this Agreement, Licensee may elect to terminate this Agreement and its access to DataDive, DataDiscovery and the Data as its sole and exclusive remedy. 29. Waiver. Any failure of one party to comply with any obligation hereunder may be expressly waived in writing by the other party, but such waiver or failure to insist upon strict compliance with such obligation will not operate as a waiver of, or estoppel with respect to, any subsequent failure. 30. Severable. If any part of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remainder of this Agreement will remain fully in force. 31. Assignment. This Agreement is binding upon and inures to the benefit of the parties and their respective successors and permitted assigns. nothing in this Agreement creates or shall be deemed to create any rights in any person, firm, corporation or other entity other than MGMA and Licensee. Licensee may not assign or transfer (including, without limitation, in co nnection with a sale of assets, merger, change of control, reorganization or by operation of law) any of its rights or delegate any of its duties under this Agreement (including, without limitation, appointing a replacement for Investigator, as applicable) without the prior written consent of MGMA (and any assignment in violation of this clause is void ab initio). Further, MGMA may immediately terminate this Agreement upon any change of control 11 Execution Version of Licensee without the prior written consent of MGMA. MGMA may freely assign this Agreement or any of its rights or delegate any of its duties under this Agreement. 32. Policies. MGMA reserves the right to create and post additional policies on DataDive or DataDiscovery from time to time. Licensee and its Users shall be subject to the terms of all such policies which are incorporated by reference into this Agreement. Continued access to or use of DataDive or DataDiscovery after the date of posting of such policies shall constitute acceptance of the policies. If Licensee disagrees with any of the policies, Licensee may elect to terminate this Agreement and its access to DataDive or DataDiscovery as its sole and exclusive remedy. 33. Electronic Contracting and Communications. Licensee agrees that MGMA may communicate with Licensee and Users by means of electronic communications, including (i) sending electronic mail to the email address provided during registration or (ii) posting notices or communications on DataDive or DataDiscovery. Licensee should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. Electronic communications shall be deeme d received when sent to the email address provided at the time of registration or when posted on DataDive or DataDiscovery. For those communications or records that MGMA is otherwise required under applicable law to provide in a written paper form, Licensee agrees that MGMA may provide such communications or records by means of electronic communications. Licensee agrees that all licenses, policies, notices, disclosures and other communications that MGMA provides electronically constitute written communications and Licensee and its Users specifically consent to contract with MGMA electronically. 34. Entire Agreement. This Agreement, MGMA's online policies, and any Order Forms, SOWs or other registration forms contains, and is intended as, a complete statement of the arrangements between the parties with respect to its subject matter and supersedes all prior Agreements between the parties with respect to those matters. The parties hereto have executed this Agreement as of the Effective Date. CONTRA COSTA COUNTY MGMA-ACMPE Name: Name: Akash Madiah Title: Title: Chief Financial Officer Signature: Signature: Name: Title: Signature: 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3159 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Interim Health Services Director, a purchase order and Terms of Service Agreement with OmniPro LLC, in an amount not to exceed $46,575 for Patch My PC Enterprise Plus software subscription for the period August 5, 2025 through August 4, 2028. (100% Hospital Enterprise Fund I) Attachments:1. Terms of Service Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Purchase Order with OmniPro LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Interim Health Services Director, a purchase order with OmniPro LLC in an amount not to exceed $46,575 for Patch My PC Enterprise Plus software subscription for the period of August 5, 2025 to August 4, 2028, and execute the Patch My PC, LLC Terms of Service Agreement. FISCAL IMPACT: Approval of this purchase will result in expenditures of up to $46,575 over a three-year period and will be funded by Hospital Enterprise Fund I revenues. BACKGROUND: Contra Costa Health (CCH) needs a Microsoft Windows-based application that automates patching and deployment of large-scaled third-party applications, keeping them up to date on current versions and reducing exposure to cybersecurity threats that integrates directly with System Center Configuration Manager and Intune, systems that are already implemented in the CCH Information Techology (IT) operations. On July 6, 2023, the Purchasing Agent issued blanket purchase order (BPO) #28318 for various software licenses and subscriptions including Patch My PC in an amount not to exceed $90,000 for the period from July 1, 2023 through June 30, 2026. Due to increased usage and the vendor’s introduction of the Terms of Service Agreement, a separate BPO specific to Patch My PC is necessary. The issuance of a new BPO will allow the Purchasing Agent to execute the Terms of Service Agreement and approve the software subscription in an amount not to exceed $46,575 for the period of August 5, 2025 through August 4, 2028. This purchase is being justified via sole source. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3159,Version:1 The Patch My PC, LLC Terms of Service limit the vendor’s liability to the amount paid by the County in the twelve months preceding the claim and obligates the County to indemnify Patch My PC, LLC for third party claims arising out of County’s violation of any applicable laws, rules, or regulations. The Patch My PC, LLC Terms of Service are governed by the laws of the State of Delaware. CONSEQUENCE OF NEGATIVE ACTION: Failure to approve this purchase request may result in interruption of essential software subscription services, which would expose CCH’s IT environment to increased risks, including reduced system stability, heightened vulnerability to cybersecurity threats, and non-compliance with required patching protocols. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 520722.00004 4858-5845-0341\2 TERMS OF SERVICE Patch My PC, LLC Last Updated: February 29, 2024 These Terms of Service (“Terms”) cover your organization’s (“Customer”) use of and access to the Software and services provided by Patch My PC, LLC (“Patch My PC”). Unless your organization has already agreed to Terms of Service with Patch My PC on or after the “Last Updated” date above, you are accepting these Terms on behalf of your organization, and you warrant and represent that you have authority to bind your organization. Please refer to Section 10 for the definitions of capitalized terms that are not defined prior to first use. Section 1 Grant of License 1.1 Software Subscription. (a) Software License. Patch My PC grants Customer and its wholly or majority- owned affiliates a non-exclusive, limited license to use its Software for the Subscription Term as set forth in the applicable Quotation. This license is non-transferrable as set forth in Section 2.4, below. Customer shall have no rights with regard to the source code of the Software. For licenses to on-premises Software, Patch My PC will make all Software, installs, and updates available via digital download; Customer may retain backup copies when applicable. (b) Trial License. Patch My PC may provide Customer access to the Software for a trial period before purchase. A trial period license is a non-exclusive, limited, nontransferable license to use the Software for the pre-determined trial period. Patch My PC may immediately revoke this trial license upon Notice to Customer. (c) Not For Resale License. Patch My PC may provide access to the Software under a Not for Resale License which Customer may not use for production or use with its own customers. A Not for Resale License is a non-exclusive, limited, nontransferable license to use its Software for the pre-determined trial period in a lab environment. Patch My PC reserves the right to immediately revoke the Not for Resale License upon Notice to Customer. Section 2 Restrictions 2.1 General License Restrictions. Customer may not use the Software for more Devices than licensed Device count purchased, as set forth on the applicable Quotation, except as provided in Section 2.2. 2.2 License Increase Exception. Customers who purchase a Software Subscription may use the Software for up to 10% more Devices than originally purchased to allow for normal growth within the Subscription Term. Customer agrees to provide Notice to Patch My PC if it needs to 2 4858-5845-0341\2 exceed 110% of its licensed device count to determine if a modification to the license count and payment is required for the current Subscription Term. 2.3 Reverse Engineering. Customer will not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying ideas, underlying user interface techniques, or algorithms of the Software by any means whatsoever, whether directly or indirectly. Customer will use its best efforts to prevent its employees and contractors and any third parties from attempting to do any of the foregoing. Patch My PC may immediately terminate Customer’s license for any failure to comply with this section. 2.4 Non-Transferable. Customer will not transfer, assign, or sublicense their license to any other person or organization, except for Customer’s affiliates and successors. Any other attempted transfer, assignment, sublicense, or use will void Customer’s license. Section 3 Ownership and Rights Reserved 3.1 Software Licensed, not Sold. The Software is provided exclusively under a license. Patch My PC reserves all rights not expressly granted in these Terms. All intellectual property rights such as, but not limited to copyrights, database rights, patents, trademarks, trade names, logos, domain names, and derivative rights relating to the Software, including new developments, and underlying software, and any services (hereafter also the “Intellectual Property Rights”) are and will remain the exclusive property of Patch My PC. Notwithstanding any contrary language in any Customer-issued purchase orders or other documents, all right, title, and interest in and to the Software, documentation, and corresponding intellectual property (other than any license to the Software) remains the property of Patch My PC. 3.2 Ownership of Third-Party Content. All right, title, and interest in and to third-party patches which may be accessed through the Software is the property of the respective owners and are protected by applicable laws and treaties, including intellectual property laws. These Terms do not grant Customer any ownership rights to such content. 3.3 Open-Source Software. The Software uses third-party software based on open-source licenses that may supersede these Terms to the extent required by that open-source license. All open-source software is provided “AS IS” and without any warranty. Patch My PC currently uses but is not limited to the following open-source software sources; more information on the terms of these licenses is set forth in Exhibit A, below. (a) Json.NET Notice and Conditions. The Software may include or utilize certain software which is owned by Json.NET (the “Json.NET Code”), the source code of which is available under the MIT License. Patch My PC may make modifications to this Json.NET Code. The license for the Json.NET Code is included here as Exhibit A. Those terms are fully applicable to the use of those portions of the Software that consist of or are derived from the Json.NET Code. (b) Prism Notice and Conditions. The Software may include or utilize certain software which is owned by Prism (the “Prism Code”), the source code of which is available under the MIT License. Patch My PC may make modifications to this Prism Code. The license 3 4858-5845-0341\2 for the Prism Code is included here as Exhibit A. Those terms are fully applicable to the use of those portions of the Software that consist of or are derived from the Prism Code. (c) System.ValueTuple Notice and Conditions. The Software may include or utilize certain software which is owned by System.ValueTuple (the “System.ValueTuple Code”), the source code of which is available under the MIT License. Patch My PC may make modifications to this System.ValueTuple Code. The license for the System.ValueTuple Code is included here as Exhibit A. Those terms are fully applicable to the use of those portions of the Software that consist of or are derived from the System.ValueTuple Code. (d) Polly Notice and Conditions. This Software may include or utilize software that was copyrighted in 2015 by App vNext. 3.4 Customer Ideas. If Customer (or its affiliates or successors) provide Patch My PC with any ideas, suggestions, feature requests, recommendations, or other feedback (collectively, “Ideas”) relating to the Software, Patch My PC shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, non-exclusive, perpetual license to use such and implement such Ideas in the Software. 3.5 Access to the Software. To use the Software, Customer must provide Devices, operating systems, and licenses necessary to use the Software, including the licenses for applications and software downloaded or installed through the Software. Customer will use commercially reasonable steps to ensure that it does not disturb or interfere with the operation of the Software. If any Software update requires changes in Customer’s Device or software, the Customer must implement these changes at their own expense. 3.6 Software Delivery. Patch My PC will deliver the initial access to the subscription through an email that will allow the use of the Software. 3.7 Availability. For Customers who purchase a license to the SaaS, Patch My PC commits to using commercially reasonable efforts to make the SaaS available 24 hours per day and 365 days per year. 3.8 Appropriate Use. Customer shall not edit, alter, abridge, or otherwise change in any manner the content of the Service, including, without limitation, all copyright and proprietary rights notices. Customer may not, and may not permit others to (including any Authorized User): (i) reverse engineer, decompile, decode, decrypt, disassemble, or in any way derive source code from the Software; (ii) modify, translate, adapt, alter, or create derivative works from the Software; copy, distribute, publicly display, transmit, sell, rent, lease, or otherwise exploit the Software; (iv) distribute, sublicense, rent, lease, or loan the Software to any third party; (v) harvest, collect, gather, or assemble information or data regarding other users of the Software, except to the extent that such information or data is publicly available; (vi) transmit or process through the Software any unlawful, immoral, libelous, tortuous, infringing, defamatory, threatening, vulgar, or obscene material or material harmful to minors; (vii) transmit material containing malware; (viii) interfere with or disrupt the integrity or performance of the Software or the data contained therein or connected thereto; (ix) attempt to gain unauthorized access to the 4 4858-5845-0341\2 Software, computer systems, or networks related to the Software; or (x) harass or interfere with any other user’s use and enjoyment of the Software. Section 4 Confidentiality 4.1 Confidential Information. Both Patch My PC and Customer will keep confidential, and not disclose to any third party any Confidential Information which may be provided in connection with these Terms. Both parties shall employ reasonable technical, administrative, and physical information security controls to safeguard Confidential Information embodied in electronic form from unauthorized disclosure, alteration, loss, or other compromise. 4.2 Compelled Disclosure. Both the Patch My PC and Customer may disclose Confidential Information pursuant to applicable court order or other legal process if they are compelled by law to do so. The disclosing party will promptly provide the other party Notice before such mandatory disclosure to the extent legally permitted. Section 5 Fees, Payments, and Refunds PLEASE NOTE: Sections 5.1 to 5.3 shall apply only to Customers who purchase directly from Patch My PC; Payment terms for Customers who purchase from an authorized reseller are set forth in the agreement between the Customer and reseller. 5.1 Software Subscription Fees, Invoicing, and Payment. Customer will pay all undisputed charges specified in each invoice. All charges are quoted and payable in United States Dollars unless designated otherwise on the invoice. All payment obligations are non- cancelable, except as provided below. Payment shall be due within 30 days from receipt of Patch My PC’s invoice unless stated otherwise in the invoice. Customer will pay interest at annualized rate of up to 12% on any undisputed balance that is more than 30 days overdue. Any terms and conditions accompanying or incorporated into any purchase order are not a part of these Terms, shall have no legal effect, and shall not be binding on Patch My PC. Customer is responsible for providing complete and correct billing information. Customer agrees to reimburse Patch My PC for any fees or costs associated with returned payments. In the event Customer remits a payment in excess of the invoiced amount due, Customer agrees that Patch My PC may retain such overpayments up to $50, may deduct the administrative costs of issuing a credit from such overpayments, and need not issue any credit if the administrative costs would be greater than the value of the credit. 5.2 Taxes. Customer will be responsible for, and will promptly pay or reimburse Patch My PC for, the payment of all sales, use, excise, value-added, or similar taxes, assessments, or duties (or other similar charges) imposed by any governmental agency (including any interest and penalty imposed thereon as a result of any act or omission of Customer that is in accordance with the direction or request of Customer) that are based on, or with respect to, any Software, goods, or services provided by Patch My PC to Customer, or the amounts payable to Patch My PC therefor. Patch My PC will collect and remit sales tax where applicable in the United States. 5 4858-5845-0341\2 Customers claiming tax exempt status must provide appropriate documentation to Patch My PC from each applicable jurisdiction. 5.3 Refund. Patch My PC wants you to be 100% satisfied with our services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department by emailing us at sales@patchmypc.com or calling us at (866) 343-3083. When contacting us, please include all details relating to the Software you have purchased so that we can ensure you are completely satisfied with your experience. Patch My PC, at its discretion, will seek to solve the issue, provide a refund, or offer a credit that can be used for future Software purchases. All refund requests must be made within the earlier of 180 days of purchase or 30 days of receipt of the relevant invoice. 5.4 Refunds for Reseller Customers. If Customer has purchased its license through an authorized reseller or other authorized third party and is less than satisfied with the Software, Customer may still seek a refund as set forth in Section 5.3. Patch My PC will reasonably cooperate with the Customer and its reseller to resolve Customer’s dissatisfaction; however, any refund or other resolution of the situation may be subject to any legal agreement between Customer and its reseller or to reseller’s approval. 5.5 Software Suspension. Patch My PC, may, in its sole discretion, suspend the Customer’s access to the Software for any unpaid balance that is more than 90 days overdue without limiting its other rights and remedies. Patch My PC will restore Customer’s access to Software upon full payment of all overdue payments and interest. Section 6 Data Protection 6.1 Compliance. Patch My PC will comply with Data Protection Laws, as well as any other applicable laws, rules, and regulations applicable to Patch My PC’s Processing of Customer Data. Customer has the right to take reasonable and appropriate steps to ensure that Patch My PC processes Customer Data in a manner consistent with Customer’s obligations under Data Protection Laws, and, following Notice to Patch My PC, to stop and remedy unauthorized use of Customer Data. Patch My PC shall reasonably cooperate with such steps. Patch My PC shall promptly provide Notice to Customer if it concludes it cannot satisfy the obligations set forth in this paragraph. If Customer is subject to the California Consumer Privacy Act (“CCPA”), as amended, Patch My PC shall also comply with any other contract requirements for Service Providers set forth in CCPA’s implementing regulations at 11 Cal. Code Regs. §§ 7050-7051 as if such requirements were set forth, mutatis mutandis, herein. 6.2 Processing Purpose/Limitation. Customer authorizes Patch My PC to process Customer Data: (a) as necessary to provide the Software and (b) as otherwise mutually agreed in advance and in writing. Customer and Patch My PC agree that Section 6.12, below, properly describes the categories of Personal Data to be processed, the duration of Processing, and the purposes of such Processing. Patch My PC will not process any Customer Data for any other purpose except: (a) as necessary to fulfill Customer’s authorized business purposes as provided in the Terms or other written direction from Customer; or (b) as otherwise required by applicable law, provided Patch My PC notifies Customer of such legal requirement before processing (unless the law prohibits 6 4858-5845-0341\2 such disclosure on public interest grounds). Patch My PC shall process Customer Data within the United States and within such other jurisdictions as may be specified on the applicable Quotation or in a Notice provided to Customer. 6.3 Prohibition on Selling and Sharing. Patch My PC will not sell (as defined in applicable Data Protection Laws) or share (for behavioral advertising or other marketing purposes) any Customer Data processed hereunder. Patch My PC may not combine Customer Data with data it receives from or on behalf of other parties unless expressly authorized in writing to do so. 6.4 Authorized Persons. Patch My PC will ensure that the personnel it authorizes to process Customer Data are under an appropriate obligation of confidentiality and security with respect to such Customer Data. 6.5 Subprocessors. Patch My PC may appoint third parties to process Customer Data on Patch My PC’s behalf or perform its obligations under the Terms (each, a “Subprocessor”). Patch My PC shall, on Customer’s request, provide Customer with a list of all Subprocessors used to process Customer Data. Patch My PC will notify Customer of any new or modified Subprocessors as soon as reasonably practicable following Patch My PC’s decision to engage or change such Subprocessor, and in any event, prior to such Subprocessor’s processing of Customer Data. Customer shall have the right to object to the engagement of such Subprocessor for reasonable cause. In the event Patch My PC decides to use such Subprocessor notwithstanding Customer’s reasonable objection, Customer shall have the right to terminate the Terms as set forth in Section 8.2. Patch My PC will perform reasonable due diligence to ensure that any Subprocessors are able to, and are obligated by written contract to comply with, the Patch My PC’s obligations under this Section 6. Patch My PC shall authorize Subprocessors to process Customer Data only to the extent necessary to perform the Subprocessor’s obligations. Patch My PC accepts liability for, and shall remain liable to Customer, with respect to third parties’ processing of Customer Data. 6.6 Termination of Processing. Patch My PC will cease Processing Customer Data upon (a) the termination or expiration of these Terms or (b) on the expiration of all of Customer’s licenses to the Software. Patch My PC’s obligations under this Section 6 shall survive any termination of these Terms for so long as Patch My PC remains in possession or control of, has access to, or otherwise processes Customer Data. 6.7 Security. Taking into account the state of the art, the costs of implementation, the nature of Patch My PC’s business, the sensitivity of Customer Data processed, and purposes for which such Customer Data will be processed, Patch My PC shall implement a security program of appropriate technical, administrative, and physical security measures to protect Customer Data from unauthorized access, use, modification, disclosure, or other processing. Patch My PC’s security program shall, in any event, include the security controls set forth in Exhibit B. 6.8 Data Incidents. Patch My PC shall promptly take all appropriate steps, at its sole cost and expense, to investigate, contain, remediate the cause, and mitigate any effects or potential harms to Data Subjects arising from an y Data Incident. Patch My PC shall provide Notice to Customer without undue delay, and in any event within 72 hours if Patch My PC becomes aware of a Data Incident. Such notice shall include all information reasonably available regarding the 7 4858-5845-0341\2 scope, nature and effects of the Data Incident, and affected Data Subjects, and Patch My PC shall promptly provide material updates to Customer as available. If the Data Incident resulted from Patch My PC’s breach of these Terms or violation of Data Protection Laws and Data Protection Laws require notice to authorities or individuals, or other remedial action, then Patch My PC shall reimburse Customer for the reasonable costs of providing such notice or remedial action. Such reimbursement shall be subject to the limits of liability stated in Section 7.1, below, except that the maximum amount of such limits shall be doubled. 6.9 Data Subject Rights. Patch My PC will provide Notice to Customer without undue delay of (a) any communication from a Data Subject exercising any rights in Personal Data under Data Protection Laws (“Rights Request”), and (b) any inquiry or notice from any official or governmental authority regarding a party’s Processing of Personal Data under these Terms (“Regulator Request”) or compliance with applicable Data Protection Laws. Patch My PC will cooperate as reasonably necessary, at Customer’s expense, to assist Customer in the fulfilment of a Rights Request or in connection with any response to a Regulator Request. To the extent Patch My PC receives a Rights Request directly from a Data Subject regarding data processed under these Terms, then Patch My PC shall direct the Data Subject to contact Customer in relation to the Rights Request. Patch My PC shall not delete any Personal Data held on Customer’s behalf unless authorized in writing by Customer, unless in Patch My PC’s good faith belief, Patch My PC is prohibited from seeking such authorization or is obligated to delete such Personal Data without or before any such authorization is granted. 6.10 Assistance. To the extent necessary in relation to Patch My PC’s Processing of Customer Data hereunder, Patch My PC will provide reasonable assistance to Customer, at Customer’s expense, with any data protection impact assessments, or any prior consultations with official or governmental authorities which may be required under applicable Data Protection Laws. 6.11 Oversight. Patch My PC shall reasonably cooperate with Customer, at Customer’s expense, in the event of any questions about the design or efficacy of Patch My PC’s security program. 6.12 Personal Data Processing Details. The description of Patch My PC’s processing of Personal Data under these terms is available at https://patchmypc.com/privacy. Patch My PC may update this description from time to time and the most recent revision shall be deemed to be incorporated into these Terms. 6.13 Transfers of Personal Data from the European Economic Area, United Kingdom, or Switzerland. Customer warrants and represents that it has obtained and shall maintain the explicit consent, consistent with the requirements of Data Protection Laws (including, if applicable, Article 49(1)(a) of the General Data Protection Regulation) of all Data Subjects to which the Customer Data shall relate for the transfer of Personal Data from the jurisdiction in which it originates, which may include the European Economic Area, United Kingdom, or 8 4858-5845-0341\2 Switzerland, for processing in the United States. Customer shall indemnify and hold Patch My PC harmless for any breach of its obligations under this section. Section 7 Limitation of Liability and Indemnification 7.1 Limitation of Liability. In no event will Patch My PC be held liable to Customer or any third party for any special, incidental, indirect, punitive, exemplary, or consequential damages, or damages for loss of business, loss of profits, business interruption, or loss of business information arising out of the use or inability to use the program, or for any claim by any other party, even if Patch My PC has been advised of the possibility of such damages. Except for its indemnification obligations below, Patch My PC’s entire liability with respect to its obligations under these Terms or otherwise with respect to the Software will not exceed the amount paid by the Customer to Patch My PC within the 12-month period preceding the incident or omission giving rise to the liability. 7.2 Indemnification. Customer and Patch My PC agree to indemnify, defend, and hold harmless the other party, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising from their violation of any applicable laws, rules, or regulations. Further, Patch My PC agrees to indemnify Customer for claims brought against Customer alleging that the Software violates or infringes upon the intellectual property rights of a third party. The indemnified party reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the other party, in which event the other party will fully cooperate in asserting any available defenses. 7.3 Remedy for Infringement. In the event a court or other tribunal of competent jurisdiction makes a determination that the Software infringes on or otherwise violates any third- party registered patent, trade secret, copyright, or trademark, or if Patch My PC determines that the Software likely infringes or otherwise violates a third party’s intellectual property rights, Patch My PC, at its sole option and expense, will: (a) modify the allegedly infringing or violating portion of the Software so as to make it non-infringing and non-violating; (b) replace the allegedly infringing or violating software, or any portion thereof, with a non-infringing and/or non-violating product having reasonably equivalent functionality; (c) obtain the right for Customer to continue using the allegedly infringing or violating portion of the Software; or (d) revoke the license to the allegedly infringing or violating Software and provide a pro-rata refund to Customer for all fees prepaid but unearned fees for the Software. Patch My PC will have no obligation under these Terms relating to any indemnification if a claim results from any of the following: (i) Customer’s continued use of the infringing or violating Software after Patch My PC makes one of the foregoing remedies available to Customer; (ii) Customer’s modification of the Software; or (iii) Customer’s use of the Software in any manner other than as permitted under these Terms. 7.4 Force Majeure. Any failure or delay by either party in the performance of its obligations pursuant to these Terms, except for Customer’s payment obligations, will not be deemed a default or breach of these Terms or a ground for termination to the extent such failure or delay is due to computer, Internet or telecommunications breakdowns, denial of service attacks, fire, 9 4858-5845-0341\2 flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil unrest, rebellions or revolutions, strikes, supplier and third-party failure, lockouts, labor difficulties, quarantines, health related orders, or other similar actions taken by governmental authorities, or any similar cause beyond the reasonable control of the non-performing party. Section 8 Termination 8.1 Termination for Convenience. Either party may terminate these Terms at any time without cause by providing 60 days prior written Notice to the other party. If Patch My PC terminates pursuant to this section it will, within 30 business days, repay a pro-rata refund for unused fees which were prepaid by Customer. No refund is due if Customer terminates pursuant to this section, except as provided in Section 5.3. 8.2 Changes to Terms. Patch My PC reserves the right to change these Terms. Patch My PC may change these Terms with respect to users of Patch My PC’s SaaS offering by posting the updated Terms in a conspicuous location within the SaaS. For other versions of the Software, Patch My PC may change these terms by providing Customer with Notice of the changes. The most current version of these Terms will supersede all previous versions. If Patch My PC revises these Terms, Customer may send Notice to Patch My PC within 14 days that it rejects the change to the Terms. In that event, these Terms shall continue to apply for 30 days after the date on which Customer sent such notification. At that time, these Terms, along with all licenses granted by Patch My PC to Customer, will terminate and Patch My PC will, within 30 business days thereafter, provide Customer a pro-rata refund for any prepaid but unused fees. 8.3 Termination for Cause. Either party may terminate these Terms due to the other party’s material breach of these Terms by providing notice and a 30-business day window to cure the material breach. If Patch My PC does not cure its material breach, then Customer may terminate these Terms and Patch My PC will, within 30-business days, repay a pro-rata refund for unused fees which were prepaid by Customer. If Customer does not cure its material breach, then Patch My PC may suspend its license, terminate these Terms, and pursue any other remedy at law. 8.4 Customer’s Obligation Upon Termination. Upon termination of these Terms, Customer’s licenses to Patch My PC’s Software shall automatically terminate. If Customer uses the Software on an on-premises basis, Customer will destroy any copies of the Software, and upon request by Patch my PC, certify that all copies have been destroyed, except as retained in Customer’s offline backup system. If Customer retains copies of the on-premises version of the 10 4858-5845-0341\2 Software in an offline backup program, Customer shall promptly destroy or delete such copies once they are no longer required to be retained under such program. 8.5 Surviving Provisions. All provisions relating to confidentiality, proprietary rights, non- disclosure, indemnification, payment, and limitation of liability will survive any termination of these Terms. All provisions relating to Data Protection will survive as set forth in Section 6. Section 9 General 9.1 Warranty. Patch My PC represents that the Software will operate materially as it is designed and that it uses commercially reasonable efforts to develop the Software. Customer’s sole remedy under this warranty is for Patch My PC to correct any defect within a commercially reasonable time. However, it does not represent or warrant that its Software is error-free. Except as provided herein, the Software is provided “AS IS” and without any warranty of any kind, including any implied warranties such as the warranties of merchantability and fitness for a particular purpose. The Software is also provided without warranty as to the performance or results you may obtain by using the Software. Customer is responsible for determining the appropriate use of the Software and assumes all of the risks associated with the use of it, including but not limited to the risks of program errors, damage to or loss of data, programs or equipment, and unavailability or interruption of operations. Any installation or download of third-party updates through the Software will be the sole responsibility of the Customer and it will be solely responsible for complying with the terms and conditions governing such applications or software. 9.2 Disclaimer of Recommendations. Patch My PC does not endorse or sponsor any commercial product, service, or activity of any third-party vendor. Customer agrees that nothing in these Terms will be construed to imply that Patch My PC is in any way liable for the products or services of a third-party vendor regardless of whether such product or service employs technology developed by Patch My PC or is recommended by Patch My PC employees. 9.3 Governing Law and Venue. Unless Customer selects Delaware as an alternative using the procedures set forth below, these Terms will be construed and enforced in accordance with, and governed by, the laws of the State of Colorado without giving effect to principles of conflicts of law. Customer and Patch My PC unconditionally waive all rights to a trial by jury for any dispute arising in connection with these Terms. Customer and Patch My PC also agree that the venue of any litigation arising out of or related to these Terms or the Software shall be the state or federal courts in Denver, Colorado. The parties waive any objection to such venue on the basis of venue, forum non conveniens, or related doctrines. In no event shall the United Nations Convention on Contracts for the International Sale of Goods or the Uniform Computer Information Transaction Act apply to any dispute between the parties arising out of or related to these Terms or the Software. However, notwithstanding the foregoing, within 14 days of accepting these Terms, Customer may select the law of the state of Delaware as the governing law by providing Notice to Patch My PC specifying such state; in such event, the laws of the State of Delaware shall be deemed to replace the laws of the State of Colorado in the foregoing text in this paragraph. Likewise, within 14 days of accepting these Terms, Customer may sel ect 11 4858-5845-0341\2 the courts of the state of Delaware as the venue for any dispute between the parties by providing Notice to Patch My PC specifying such state; in such event, the courts of the State of Delaware shall be deemed to replace the courts of Denver, Colorado as the venue for such disputes. 9.4 Integration Clause. These Terms supersede all previous oral and written agreements including any terms and conditions included in Customer’s purchase order and it constitutes the complete and entire agreement of the parties. Patch My PC may revise these Terms as set forth in Section 8.2, above. The parties may also revise these Terms in a document signed by both parties. No other methods of revising or amending these Terms shall be effective. 9.5 Headings and Other Materials. Section headings and any overview or summary of these Terms are only for convenience and are not to be considered a part of these Terms or be used to define, limit, or construe the scope of any term or provision of these Terms. Section 10 Definitions Confidential Information: Any non-public information disclosed by one party to this contract to the other party, either directly or indirectly, (including, without limitation, pricing, trade secrets, product roadmaps, services, customers, Software, inventions, engineering, hardware information, marketing or financial information), which is designated as “Confidential,” “Proprietary” or an alike designation, or should reasonably be understood to be confidential or proprietary information given the nature of the information and the circumstances of the disclosure. Customer: Every person or company that purchases or is granted a license to the Software, uses any of Patch My PC’s Software, or agrees to these Terms. Customer Data: Any Personal Data that Patch My PC may process on Customer’s behalf under these Terms, excludes Personal Data relating to Customer and its personnel that Patch My PC maintains on its own behalf, and, with respect to which, Patch My PC determines the purposes and means for processing. Data Incident: Any unauthorized destruction, loss, alteration, disclosure, acquisition or use of, or access to, Customer Data transmitted, stored, or otherwise processed under these Terms. Data Protection Laws: All applicable foreign, state, or federal laws, statutes, regulations, rules, executive orders, directives, or other official guidance relating to data protection, privacy, data security, electronic communications, or Data Incidents that are applicable to a party or Customer Data processed under these Terms. Data Subject: A natural person to whom, or household to which, Personal Data relates. Devices: Every Customer device that can be updated by Patch My PC’s Software. File Hosting Service: Patch My PC’s update catalog of third-party software. The File Hosting Service shall be considered a component of the Software. 12 4858-5845-0341\2 Notice: A formal, written notice from one party to the other. Notice to Patch My PC can be provided via email to legal@patchmypc.com or by certified mail to this address: Attn: Legal Department, Patch My PC, LLC, PO Box 1436, Castle Rock, CO 80104. Patch My PC may provide formal written notice to Customer at the postal address or email address on the Customer’s Quotation or invoices. Personal Data: Any data within the Customer Data that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Data Subject, including without limitation, all information defined as “Personal Information” or analogous definitions in Data Protection Laws. Processing: (and related forms of “process”) refers to any operation or set of operations which is performed on data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, use, disclosure, transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Processing (and its related forms) shall have the meaning set forth in this paragraph regardless of whether they are capitalized when used throughout the Terms. Quotation: A document from Patch My PC (that details (a) the nature of the license to Software that Patch My PC offers to Customer, and, in particular, whether that license is to Patch My PC’s SaaS or on-premises Software; (b) the duration of the license; and (c) the cost, if any, for such license. If Customer uses the Software in a situation where Patch My PC has not issued such a document, the Customer shall be offered a 60-day “trial period” license as set forth in Section 1.1(b) without cost. A Quotation shall expire on its expiration date if an expiration date is set forth therein. A Customer may accept the offer set forth in a Quotation by paying the applicable cost or using the license. Customer may not add, remove, or change terms to the offer set forth in a Quotation. For purposes of this paragraph, Patch My PC includes any resellers authorized by Patch My PC. SaaS: Patch My PC’s Software, provided and licensed under a Software-as-a-Service (rather than on-premises) model. Software: Any Patch My PC software including all Patch My PC cloud-based services. Software Subscription: Any Software licensed to Customer by Patch My PC on a periodic licensing model that allows the Customer to pay a per-Device fee. The Customer will pay the initial subscription fee specified in the Customer’s Quotation upfront and is entitled to use the Software specified in the Customer’s Quotation for the Subscription Term. Subscription Term: The duration of the license to the Software as set forth in the applicable Quotation. The Subscription Term shall begin when Customer begins to use the license. 13 4858-5845-0341\2 EXHIBIT A: OPEN SOURCE LICENSES 1. Json.NET MIT NOTIFICATION. Copyright (c) 2007 James Newton-King. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: a. The above copyright notice and this permission notice will be included in all copies or substantial portions of the Software. b. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT WILL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. 2. Prism Notification. The MIT License (MIT). Copyright (c) .NET Foundation. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: a. The above copyright notice and this permission notice will be included in all copies or substantial portions of the Software. b. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT WILL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. 3. System.ValueTuple Notification. The MIT License (MIT). Copyright (c) .NET Foundation and Contributors. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or 14 4858-5845-0341\2 sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: a. The above copyright notice and this permission notice will be included in all copies or substantial portions of the Software. b. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT WILL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. 4. Polly BSD-3-Clause License. Copyright (c) 2015-2023, App vNext a. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: i. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. ii. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. iii. Neither the name of the copyright holder nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. b. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT WILL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 15 4858-5845-0341\2 EXHIBIT B: SECURITY CONTROLS Provider shall ensure that it has implemented and shall maintain the security controls and safeguards to protect Customer Data asset set forth at https://patchmypc.com/privacy. Provider may revise the security controls and safeguards therein set forth provided that such revisions do not diminish the security of the Customer Data. 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3160 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00106 authorizing an increase to the Health Services Department (HSD), Health, Housing and Homeless (0463) expenditure and revenue budgets in the amount of $22,350,000 as part of HSD's FY2024-25 year-end budget balancing. Attachments:1. Budget_Amendment__BDA-25-00106 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Approve Budget Amendment No. BDA-25-00106 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00106 authorizing an increase to the Health Services Department (HSD), Health, Housing and Homeless (0463) expenditure and revenue budgets in the amount of $22,350,000 as part of HSD's FY2024-25 year-end budget balancing. FISCAL IMPACT: The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. There is a redistribution in the expenditure and revenue budget within Health, Housing, and Homeless; an increase in revenues of $22,350,000 and an increase in expenditures of $22,350,000. There is no change to the net county cost for FY 2024/25. BACKGROUND: This action is to adjust the revenue and expenditure budgets to more accurately reflect budgetary requirements for Health, Housing, and Homeless (0463) for FY 2024/25. The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25, specifically aligning to the expenditures for the El Portal capital project and the associated State grant revenue. CONSEQUENCE OF NEGATIVE ACTION: CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3160,Version:1 Appropriations will not be properly reflected in the FY 2024/25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00106 11:37 AM 07/28/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00106 Amendment Date 06/30/2025 Description To align all budgeted expenses and revenues to the YTD June projections for Health, Housing and Homeless (H3) Division ORG#0463 Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 5022:INTRAFUND-TRANS-SERVICES 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $7,900,000.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4019:LAND&BLDG AQUISITION 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $13,800,000.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4099:VARIOUS LAND ACQUISITIONS 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $4,200,000.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $0.00 $3,300,000.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $0.00 $250,000.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9281:ADMIN-STATE HEALTH MISC 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $0.00 $17,000,000.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00106 11:37 AM 07/28/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9435:MISCELLANEOUS STATE AID 5731 ADMINISTRATION (Home Org) 5731 ADMINISTRATION 100300 GENERA L $0.00 $5,350,000.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/24/2025 11:16:26 AM 07/25/2025 Teresita Foster 1 Budget Amendment Event Review Budget Amendment Not Required 07/25/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 11:18:29 AM Danelyn Razon (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/25/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3161 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00118 authorizing an increase to the Health Services Department (HSD), Enterprise Fund I (0540) expenditure and revenue budgets in the amount of $23,444,092 as part of HSD's FY2024-25 year-end budget balancing. (100% Enterprise Fund I) Attachments:1. EF1_BDA-25-00118 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Approve Budget Amendment No. BDA-25-00118 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00118 authorizing an increase to the Health Services Department (HSD), Enterprise Fund I (0540) expenditure and revenue budgets in the amount of $23,444,092 as part of HSD's FY2024-25 year-end budget balancing. FISCAL IMPACT: The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. There is a redistribution in the expenditure and revenue budget within Enterprise Fund I; increase in revenues of $23,444,092 and increase in expenditures of $23,444,092. There is no change to the net county cost for FY 2024/25. BACKGROUND: This action is to adjust the revenue and expenditure budgets to more accurately reflect budgetary requirements for Enterprise Fund I (0540) for FY 2024/25. The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. CONSEQUENCE OF NEGATIVE ACTION: Appropriations will not be properly reflected in the FY 2024/25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3161,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00104 08:58 PM 07/29/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00104 Amendment Date 06/30/2025 Description Budget Amendment for FY24-25 Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 6100 CC HEALTH PLAN REVENUE (Home Org) 6123 OTHER ADMINISTRAT COSTS 146000 HMO ENTERPRISE $0.00 $1,396,440.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4951:OFFICE EQUIP & FURNITURE 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $5,652.00 $0.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8336:INTEREST EARNINGS 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $0.00 $20,369,578.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8312:PHP/MEDI-CAL PREMIUMS 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $0.00 $1,047,681,914.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8220:GRANTS & DONATIONS 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $0.00 $36,491,490.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00104 08:58 PM 07/29/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6125 HLTH CARE OPERATIONS 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3580:CONTRIB TO OTHER AGENCIES 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $506,216,175.00 $0.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6123 OTHER ADMINISTRAT COSTS 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2861:MEDICAL-PURCHASED SERVICE 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $601,731,823.00 $0.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6117 MEMBERSHIP MAINTENANCE 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6115 COOPERATIVE CARE MGMT 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 04:35:18 PM 07/24/2025 Janice Chang 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 11:33:35 AM Shulin Lin (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Saved for Later 07/29/2025 08:58:20 PM 07/24/2025 Yesenia Campos (Budget Specialist (Auditor Office)) 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3168 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00104 authorizing an increase to the Health Services Department (HSD), Enterprise Fund II (0860) expenditure and revenue budgets in the amount of $1,104,542,982 as part of HSD's FY2024-25 year-end budget balancing. (100% Enterprise Fund II) Attachments:1. BDA-25-00104.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Approve Budget Amendment No. BDA-25-00104 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00104 authorizing an increase to the Health Services Department (HSD), Enterprise Fund II (0860) expenditure and revenue budgets in the amount of $1,104,542,982 as part of HSD's FY2024-25 year-end budget balancing. FISCAL IMPACT: The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. There is a redistribution in the expenditure and revenue budget within Enterprise Fund II; an increase in revenues of $1,104,542,982 and an increase in expenditures of $1,104,542,982. There is no change to the net county cost for FY 2024/25. BACKGROUND: This action is to adjust the revenue and expenditure budgets to more accurately reflect budgetary requirements for Enterprise Fund II (0860) for FY 2024/25. The increase in revenues and expenditures are largely driven by pass through and directed payments not previously included in the budget. The necessary adjustment has also been recognized during development of the current adopted FY 2025/26 budget. As a result, the Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. CONSEQUENCE OF NEGATIVE ACTION: Appropriations will not be properly reflected in the FY 2024/25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3168,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00104 08:58 PM 07/29/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00104 Amendment Date 06/30/2025 Description Budget Amendment for FY24-25 Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 6100 CC HEALTH PLAN REVENUE (Home Org) 6123 OTHER ADMINISTRAT COSTS 146000 HMO ENTERPRISE $0.00 $1,396,440.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4951:OFFICE EQUIP & FURNITURE 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $5,652.00 $0.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8336:INTEREST EARNINGS 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $0.00 $20,369,578.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8312:PHP/MEDI-CAL PREMIUMS 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $0.00 $1,047,681,914.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8220:GRANTS & DONATIONS 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $0.00 $36,491,490.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00104 08:58 PM 07/29/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6125 HLTH CARE OPERATIONS 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3580:CONTRIB TO OTHER AGENCIES 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $506,216,175.00 $0.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6123 OTHER ADMINISTRAT COSTS 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2861:MEDICAL-PURCHASED SERVICE 6100 CC HEALTH PLAN REVENUE (Home Org) 6100 CC HEALTH PLAN REVENUE 146000 HMO ENTERPRISE $601,731,823.00 $0.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6117 MEMBERSHIP MAINTENANCE 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 6100 CC HEALTH PLAN REVENUE (Home Org) 6115 COOPERATIVE CARE MGMT 146000 HMO ENTERPRISE $0.00 $503,557.00 Budget Amendment for FY24-25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 04:35:18 PM 07/24/2025 Janice Chang 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 11:33:35 AM Shulin Lin (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Saved for Later 07/29/2025 08:58:20 PM 07/24/2025 Yesenia Campos (Budget Specialist (Auditor Office)) 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3167 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00101 authorizing an increase to the Health Services Department (HSD), Enterprise Fund III (0861) expenditure and revenue budgets in the amount of $10,837,658 as part of HSD's FY2024-25 year-end budget balancing. (100% Enterprise Fund III) Attachments:1. BDA-25-00101.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Approve Budget Amendment No. BDA-25-00101 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00101 authorizing an increase to the Health Services Department (HSD), Enterprise Fund III (0861) expenditure and revenue budgets in the amount of $10,837,658 as part of HSD's FY2024-25 year-end budget balancing. FISCAL IMPACT: The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. There is a redistribution in the expenditure and revenue budget within Enterprise Fund III; an increase in revenues of $10,837,658 and an increase in expenditures of $10,837,658. There is no change to the net county cost for FY 2024/25. BACKGROUND: This action is to adjust the revenue and expenditure budgets to more accurately reflect budgetary requirements for Enterprise Fund III (0861) for FY 2024/25. The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. CONSEQUENCE OF NEGATIVE ACTION: Appropriations will not be properly reflected in the FY 2024/25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3167,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00101 10:22 PM 07/29/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00101 Amendment Date 06/30/2025 Description Budget Amendment for FY 24/25 Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2802:REGISTRY 6100 CC HEALTH PLAN REVENUE (Home Org) 6291 CONTRA COSTA CARES 146100 HMO ENTERPRISE-COMM PLAN $0.00 $2,250,000.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2802:REGISTRY 6100 CC HEALTH PLAN REVENUE (Home Org) 6271 BHC-NON HCI 146100 HMO ENTERPRISE-COMM PLAN $749,625.00 $0.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3580:CONTRIB TO OTHER AGENCIES 6100 CC HEALTH PLAN REVENUE (Home Org) 6271 BHC-NON HCI 146100 HMO ENTERPRISE-COMM PLAN $65,000.00 $0.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8336:INTEREST EARNINGS 6100 CC HEALTH PLAN REVENUE (Home Org) 6112 NONHIX- ADMIN 146100 HMO ENTERPRISE-COMM PLAN $0.00 $911,921.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8330:OTHER EXTERNAL PLAN REV 6100 CC HEALTH PLAN REVENUE (Home Org) 6271 BHC-NON HCI 146100 HMO ENTERPRISE-COMM PLAN $0.00 $1,876,711.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00101 10:22 PM 07/29/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 8317:C C HEALTH PLAN PREMIUMS 6100 CC HEALTH PLAN REVENUE (Home Org) 6271 BHC-NON HCI 146100 HMO ENTERPRISE-COMM PLAN $0.00 $4,615,466.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8239:MISCEL HOSPITAL REVENUE 6100 CC HEALTH PLAN REVENUE (Home Org) 6112 NONHIX- ADMIN 146100 HMO ENTERPRISE-COMM PLAN $0.00 $4,167.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 8230:OTHER EXTERNAL HOSP REV 6100 CC HEALTH PLAN REVENUE (Home Org) 6271 BHC-NON HCI 146100 HMO ENTERPRISE-COMM PLAN $0.00 $3,429,393.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2861:MEDICAL-PURCHASED SERVICE 6100 CC HEALTH PLAN REVENUE (Home Org) 6144 COMM-IN PLAN 146100 HMO ENTERPRISE-COMM PLAN $12,273,033.00 $0.00 Budget Amendment for FY 24/25 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 04:51:43 PM 07/24/2025 Janice Chang 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 11:33:32 AM Shulin Lin (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Saved for Later 07/29/2025 10:20:31 PM 07/24/2025 Yesenia Campos (Budget Specialist (Auditor Office)) 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3169 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00098 authorizing an increase to the Health Services Department (HSD), Public Health (0450) expenditure and revenue budgets in the amount of $1,885,124 as part of HSD's FY2024-25 year-end budget balancing. Attachments:1. Public Health BDA-25-00098 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Dr. Ori Tzvieli, Interim Health Services Director Report Title:Approve Budget Amendment No. BDA-25-00098 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00098 authorizing an increase to the Health Services Department (HSD), Public Health (0450) expenditure and revenue budgets in the amount of $1,885,124 as part of HSD's FY2024-25 year-end budget balancing. FISCAL IMPACT: The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. There is a redistribution in the expenditure and revenue budget within Public Health; an increase in revenues of $1,885,124 and an increase in expenditures of $1,885,124. There is no change to the net county cost for FY 2024/25. BACKGROUND: This action is to adjust the revenue and expenditure budgets to more accurately reflect budgetary requirements for Public Health (0450) for FY 2024/25. The Health Services Department, as part of the FY 2024/25 budget rebalancing, has identified the need for updates to the FY 2024/25 budget to better align the expenditure and revenue expectations for FY 2024/25. CONSEQUENCE OF NEGATIVE ACTION: Appropriations will not be properly reflected in the FY 2024/25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3169,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 1 of 10 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00098 Amendment Date 06/30/2025 Description 0450 (PH) 24/25 YE Appropriation Adjustment Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1015:DEFERRED COMP CTY CONTRB 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $46,944.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1014:PERMANENT OVERTIME 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $45,427.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1013:TEMPORARY SALARIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $159,107.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $114,095.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9975:MISC NON-TAXABLE REVENUE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $9,038.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 2 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9965:RESTRICTED DONATIONS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $271.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9895:MISC CURRENT SERVICES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $7,420.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9776:LABORATORY SERVICES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $12,782.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9775:MISC HEALTH FEES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $4,793.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9773:PATIENT FEES-T.B. TESTING 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $14,654.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9772:PATIENT FEES-IMMUNIZATION 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $120,657.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9763:PATIENT FEES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $290,302.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9745:RECORDING FEES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $19,755.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9595:MISC GOVT AGENCIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $95,035.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 3 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9499:MISC FED HEALTH PROJECTS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $682,769.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9494:FED W.I.C. PROGRAM 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $681,787.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9491:FED HLTH ADMIN(MCH&314D)5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $145,623.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9435:MISCELLANEOUS STATE AID 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $224,981.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9429:ST AID MANDATED EXPNDTRES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $8,226.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9325:MISC ST AID FOR HEALTH 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $883,056.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9283:STATE C.H.D.P. PROGRAM 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $36,764.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9281:ADMIN-STATE HEALTH MISC 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $1,495,702.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 9150:VEHICLE CODE FINES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $4,538.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 4 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9140:OTHER LICENSES & PERMITS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $2,687.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 5022:INTRAFUND-TRANS-SERVICES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $274,101.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 5011:REIMBURSEMENTS-GOV/GOV 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $7,341.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4971:CAPITALIZED SOFTWARE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $73,382.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 4954:MEDICAL & LAB EQUIPMENT 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $71,027.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2490:MISC SERVICES & SUPPLIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $46,153.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2479:OTHER SPECIAL DPMTAL EXP 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $81,148.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2477:ED SUPPLIES AND COURSES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $9,000.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2467:TRAINING & REGISTRATIONS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $16,375.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 5 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2340:OTHER INTRDPTMNTL CHARGES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $1,167,240.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2335:OTHER TELECOM CHARGES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $46,392.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2331:GSD COURIER SERVICE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $4,230.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2330:OTHER GEN SVCS CHARGES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $108,960.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2328:ADMINISTRATIVE SERVICE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $987.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2320:OUTSIDE MEDICAL SERVICES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $64,720.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2316:DATA PROCESSING SUPPLIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $9,137.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2315:DATA PROCESSING SERVICE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $89,986.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2314:CONTRACTED TEMPORARY HELP 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $18,000.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 6 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $1,279,125.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2303:OTHER TRAVEL EMPLOYEES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $28,503.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2302:USE OF CO VEHICLE/EQUIP 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $1,265.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2301:AUTO MILEAGE EMPLOYEES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $149,213.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2300:TRANSPORTATION AND TRAVEL 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $702.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2286:NON-CAP IMPS-MTCE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $3,683.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2284:REQUESTED MAINTENANCE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $40,784.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2281:MAINTENANCE OF BUILDINGS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $1,000.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2270:MAINTENANCE -EQUIPMENT 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $2,816.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 7 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2262:BLDG OCCUPANCY COSTS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $283,218.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2260:RENTS & LEASES -PROPERTY 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $17,153.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2251:COMPUTER SOFTWARE COST 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $297,409.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2250:RENTS & LEASES -EQUIPMENT 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $22,855.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2200:MEMBERSHIPS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $41,813.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2190:PUBLICATNS & LEGL NOTICES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $48,287.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2170:HOUSEHOLD EXPENSE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $2,612.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2160:CLOTHING & PERSONAL SUPPL 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $22,313.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2150:FOOD 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $32,142.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 8 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2141:PHARMACEUTICAL SUPPLIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $50,720.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2140:MEDICAL & LAB SUPPLIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $613,980.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2132:MINOR COMPUTER EQUIPMENT 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $18,819.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2131:MINOR FURNITURE/EQUIPMENT 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $33,116.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2130:SMALL TOOLS & INSTRUMENTS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $4,222.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2120:UTILITIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $32,947.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2111:TELEPHONE EXCHNGE SERVICE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $14,221.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2110:COMMUNICATIONS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $423,389.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2103:POSTAGE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $95,768.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 9 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2102:BOOKS-PERIODICLS-SUBSCRPT 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $4,744.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2100:OFFICE EXPENSE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $72,496.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1070:WORKERS COMPENSATION INS 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $14,278.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1063:UNEMPLOYMENT INSURANCE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $2,702.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1061:RETIREE HEALTH INSURANCE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $8,047.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1060:EMPLOYEE GROUP INSURANCE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $636,739.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1044:RETIREMENT EXPENSE 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $339,631.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1042:F.I.C.A.5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $91,821.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1019:COMP & S D I RECOVERIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $43,438.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00098 02:31 PM 07/25/2025 Page 10 of 10 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 1018:PERM PHYS ADDNL DUTY PAY 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $41,268.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1017:PERM PHYSICIANS SALARIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $0.00 $6,427.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1016:HOURLY PHYSICIAN SALARIES 5761 PH ADMIN & MANAGEMENT (Home Org) 5750 PH DIVISION SUMMARY 100300 GENERA L $24,098.00 $0.00 0450 (PH) 24/25 YE Appropriation Adjustment Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 03:58:39 PM 07/24/2025 Christine Austin 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/25/2025 11:30:15 AM Ida Anderson (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/24/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3078 Name: Status:Type:Consent Item Passed File created:In control:7/28/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:Acting as the governing board of the Housing Authority of the County of Contra Costa (HACCC), APPROVE and AUTHORIZE the Executive Director to enter into a Memorandum of Understanding with the City of Alameda Housing Authority, the Housing Authority of the County of Alameda, the Oakland Housing Authority, and the Livermore Housing Authority obligating the HACCC to a payment limit of $300,000 for its share of one or more Fair Market Rent (FMR) reevaluation studies for the OaklandFremont, CA HUD Metro FMR Area to be conducted as needed over a five-year period. Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Contra Costa County Board of Supervisors From:Joseph Villarreal, Executive Director Report Title:Memorandum of Understanding with the City of Alameda Housing Authority, the Housing Authority of the County of Alameda, the Oakland Housing Authority, and the Livermore Housing Authority for the implementation of a Fair Market Rent (FMR) reevaluation study for the Oakland Fremont, CA HUD Metro FMR Area ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Executive Director to enter into a Memorandum of Understanding with the City of Alameda Housing Authority, the Housing Authority of the County of Alameda, the Oakland Housing Authority, and the Livermore Housing Authority obligating the HACCC to a payment limit of $300,000 for its share of one or more Fair Market Rent (FMR) reevaluation studies for the OaklandFremont, CA HUD Metro FMR Area to be conducted as needed over a five-year period. BACKGROUND: The Housing Authority of the County of Contra Costa (Authority) is committed to maximizing support for Contra Costa County residents while using resources efficiently. To achieve this goal, the Authority requires accurate data on the typical rents in its jurisdiction. The Authority intends to execute a Memorandum of Understanding (MOU) and work in collaboration with several other local public housing authorities (PHAs) in the Oakland-Fremont, CA HUD Metro Area to reevaluate the region's fair market rents (FMRs), which are used by the U.S. Department of Housing and Urban Development (Department) as the foundation for Housing Choice Voucher funding as well as to establish payment standards and allocate funding. FMRs represent an estimate of the 40th percentile of standard-quality gross rents for a given region, calculated using 2018-2022 five-year American Community Survey (ACS) data adjusted for inflation and other factors. Because these estimates are not based on current, direct rent sampling, the Department allows PHAs to contest and revise FMRs annually. An accurate FMR can result in a more equitable distribution of federal funds and broader housing CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:25-3078,Version:1 choices for residents. The Oakland-Fremont, CA HUD Metro FMR Area is made up of several jurisdictions in Alameda and Contra Costa counties. Any changes to the region's FMRs would affect all PHAs within those counties. PHAs in these two counties have an opportunity to work collaboratively to reevaluate the region's FMRs as needed by procuring a research consultant vendor. In previous reevaluations, which also were conducted in partnership with other PHAs, the region saw a 33% increase (in 2016) and a 0.8% increase (in 2019). By regularly reviewing FMRs, PHAs can help ensure the fair allocation of federal subsidies and ensure competitive rents broaden housing opportunities for residents. Accurate FMRs are integral to the Department's funding allocations to PHAs. Underestimated FMRs reduce the subsidies available, limiting housing choices for residents. To address this, this MOU establishes an agreement between all of the following local PHAs to collaboratively conduct an FMR study: •The Housing Authority of the County of Contra Costa (HACCC) •The Oakland Housing Authority (OHA) •The City of Alameda Housing Authority (AHA) •The Housing Authority of the County of Alameda (HACA) •The Livermore Housing Authority (LHA) The coordination of this project is being led by the Oakland Housing Authority. AHA will procure and manage a vendor for the study. Together, the members will manage all steps of this research project. By submitting updated FMR data to the Department according to its established deadlines January for a mid-year adjustment (effective April) or June for incorporation into the Department's initial FMR publication (effective October)-the participating PHAs aim to keep pace with evolving market conditions. Improved accuracy in FMRs will help expand affordable housing options for residents, address cost burdens, and enhance the overall efficiency of subsidy distribution. The Authority intends to submit results by January 2026 for the reevaluation of the 2026 FMRs. In future years, the Authority may choose to submit the data before June in order to put the reevaluated FMRs into effect six months earlier. However, the MOU does not oblige the Authority or any other participating agency to commission a study every year. Instead, each PHA, including the Authority, will annually decide whether a study is warranted. AHA will procure the vendor in compliance with 24 CFR 200 and execute a five-year contract with a Fair Market Rent (FMR) Reevaluation Study vendor on behalf of all MOU partners for services to be provided annually on an as -needed basis. This will streamline procurement for studies in future years and facilitate our ability to meet the Department's deadlines. The partner agencies will allocate costs based upon the total number of units under Annual Contributions Contract (ACC) for programs that use FMR. An approximation of the ACC breakdown is below: Table A: Calculation of Contributions ACCs New percent Est. Cost, Yr 1 County of Alameda HA 7110 21%$33,303.08 City of Alameda HA 2059 6%$9,644.31 County of Contra Costa HA 9792 29%$45,865.51 Livermore HA 938 3%$4,393.57 Oakland HA 14260 42%$66,793.52 Total Contributions 34159 100%$160,000.00 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:25-3078,Version:1 The total yearly cost of the proposed Fair Market Rent (FMR) reevaluation study is estimated at up to $160,000. The Authority represents approximately 29% of the total ACC among the collaborating agencies, resulting in an annual cost share of up to $50,000, and up to $300,000 over five years should the study be conducted every year. If the group decides not to proceed with a study in any particular year, no costs will be incurred for that year. All parties to this MOU agree to pay their respective shares to the AHA within 21 days of receiving an invoice. The Authority's share of the costs may be reduced in future years if additional jurisdictions join the collaborative or increased if any of the participating PHAs elect not to participate in any given year. In previous FMR studies, the region received financial support from local nonprofit organizations involved in housing and FMR issues. Two such organizations have already pledged $2,500 each for this year's study. Any additional nonprofit contributions not mentioned in the MOU will be deducted from the overall cost before the remaining expenses are split among the agencies, per the ACC allocation described above. FISCAL IMPACT: The financial impact of this item totals an amount not to exceed $300,000 to be paid over the next five years for studies conducted on an as-needed basis. CONSEQUENCE OF NEGATIVE ACTION: Failure to authorize the Executive Director to enter into the Memorandum of Understanding (MOU) may result in the Authority being excluded from the collaborative Fair Market Rent (FMR) reevaluation process. Without participation, the Authority would forgo the opportunity to contribute to and benefit from more accurate, locally informed FMR data that better reflects current market conditions in Contra Costa County and the broader Oakland-Fremont Metro Area. Absent updated FMRs, the Authority risks operating with outdated federal rent benchmarks, which may lead to inadequate subsidy levels for voucher holders. This would limit tenant access to competitive rental units, constrain landlord participation, and ultimately reduce housing choice and stability for low-income residents. In sum, non-participation could result in diminished federal funding opportunities, inefficient use of resources, and weakened positioning in regional housing policy efforts. CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 07/23/2025 : BDA-25-00126 12:40 PM 07/24/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00126 Amendment Date 07/23/2025 Description Move IT Project Supplemental funding from Dept of Information Technology (DoIT) to Telecommunications to cover charges from Public Works to upgrade the hilltop cameras and servers. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2270:MAINTENANCE - EQUIPMENT 1050 ADMINISTRATION (Home Org) 1050 ADMINISTRATION 100300 GENERAL $0.00 $160,541.00 Move supplemental funding from Dept/Org 0147/1050 to Dept/Org 0060/4295 for Hilltop Camera and Server Upgrade work done by Public Works. Work orders X94067, X46124, X46125, X46147, X46131, X46123, X46252. Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 07/23/2025 : BDA-25-00126 12:40 PM 07/24/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2284:REQUESTED MAINTENANCE 1050 ADMINISTRATION (Home Org) 4295 MICROWAVE MAINTENANCE 100300 GENERAL $160,541.00 $0.00 Move supplemental funding from Dept/Org 0147/1050 to Dept/Org 0060/4295 for Hilltop Camera and Server Upgrade work done by Public Works. Work orders X94067, X46124, X46125, X46147, X46131, X46123, X46252. Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 03:24:51 PM 07/24/2025 Michelle Colefield 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 10:40:46 AM Arlene Gutierrez (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/24/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3079 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00126 authorizing the transfer of $160,541 in appropriations from the Department of Information Technology (0147) to Telecommunications (0060) for upgrades to all hilltop surveillance cameras and associated servers. (100% General Fund) Attachments:1. BDA-25-00126.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marc Shorr, Information Technology Director Report Title:Budget Amendment No. BDA-25-00126 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00126 authorizing the transfer of $160,541 in appropriations from the Department of Information Technology (0147) to Telecommunications (0060) for upgrades to all hilltop surveillance cameras and associated servers. FISCAL IMPACT: This action will increase appropriations by $160,541 in Telecommunications (0060), Microwave Maintenance (2284), and decreases appropriations in Information Technology (0147), Administration (1050). The cost is budgeted in the Department’s approved IT Project Funding for FY 24/25, for upgrades to all hilltop surveillance cameras and associated servers. 100% General Fund. BACKGROUND: The existing hilltop security camera system, which monitored the County’s critical radio communications sites, required upgrading and modernization to meet current security and technology standards. To ensure continued protection of these vital County assets, the Department of Information Technology’s Telecommunications Radio Team worked in conjunction with the Public Works Department to complete the removal of the legacy system and install a modern IP-based surveillance camera system, including updated applications for video viewing and secure storage. This effort was an approved IT Supplemental Project for Fiscal Year 2024/25. CONSEQUENCE OF NEGATIVE ACTION: Lack of adequate video surveillance coverage at critical County radio communications sites, increasing the risk of undetected vandalism, theft, or unauthorized access. Without a modern and reliable security camera system in place, the County’s ability to monitor, protect, and respond to threats affecting vital infrastructure would be significantly compromised. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3079,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 07/23/2025 : BDA-25-00126 12:40 PM 07/24/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00126 Amendment Date 07/23/2025 Description Move IT Project Supplemental funding from Dept of Information Technology (DoIT) to Telecommunications to cover charges from Public Works to upgrade the hilltop cameras and servers. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2270:MAINTENANCE - EQUIPMENT 1050 ADMINISTRATION (Home Org) 1050 ADMINISTRATION 100300 GENERAL $0.00 $160,541.00 Move supplemental funding from Dept/Org 0147/1050 to Dept/Org 0060/4295 for Hilltop Camera and Server Upgrade work done by Public Works. Work orders X94067, X46124, X46125, X46147, X46131, X46123, X46252. Warning : - Home Org on Budget Line Not Equal Initiator's Home Org View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 07/23/2025 : BDA-25-00126 12:40 PM 07/24/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2284:REQUESTED MAINTENANCE 1050 ADMINISTRATION (Home Org) 4295 MICROWAVE MAINTENANCE 100300 GENERAL $160,541.00 $0.00 Move supplemental funding from Dept/Org 0147/1050 to Dept/Org 0060/4295 for Hilltop Camera and Server Upgrade work done by Public Works. Work orders X94067, X46124, X46125, X46147, X46131, X46123, X46252. Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 03:24:51 PM 07/24/2025 Michelle Colefield 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 10:40:46 AM Arlene Gutierrez (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/24/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3080 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No’s. BDA-25-00125 authorizing the transfer of $250,000 in appropriations from the Department of Information Technology (0147) to Telecommunications (0060) to align with operational needs as part of the Department’s FY2024-25 year-end balancing. Attachments:1. BDA-25-00125.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marc Shorr, Information Technology Director Report Title:Budget Amendment No. BDA-25-00125 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No’s. BDA-25-00125 authorizing the transfer of $250,000 in appropriations from the Department of Information Technology (0147) to Telecommunications (0060) to align with operational needs as part of the Department’s FY2024-25 year-end balancing. FISCAL IMPACT: This action is to adjust the expenditure budgets to more accurately reflect budgetary requirements for the Department of Information Technology (0147) and Telecommunications (0060) for FY 2024/25. There is no additional net county cost or cost to user departments. BACKGROUND: This budget adjustment has been necessitated by changes in expenditure allocations. The initially approved FY 2024/25 budget included expenditures that now require realignment to reflect current operational needs. The adjustment is in the amount of $250,000 from 0147/1075 to 0060/4290. This reallocation is deemed essential for the effective management of the Department’s financial resources. This adjustment reallocates funds between service and supplies expenditure accounts (2000) only. CONSEQUENCE OF NEGATIVE ACTION: Appropriations for estimated expenses will not be adjusted properly in the FY 24/25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3080,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 07/23/2025 : BDA-25-00125 12:45 PM 07/24/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00125 Amendment Date 07/23/2025 Description Reallocate appropriations to align with operational needs Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2335:OTHER TELECOM CHARGES 1050 ADMINISTRATION (Home Org) 4290 TELEPHONE MAINTENANCE 100300 GENERAL $244,475.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2170:HOUSEHOLD EXPENSE 1050 ADMINISTRATION (Home Org) 4290 TELEPHONE MAINTENANCE 100300 GENERAL $1,682.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2284:REQUESTED MAINTENANCE 1050 ADMINISTRATION (Home Org) 4290 TELEPHONE MAINTENANCE 100300 GENERAL $3,843.00 $0.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 2251:COMPUTER SOFTWARE COST 1050 ADMINISTRATION (Home Org) 1075 WAN SERVICES 100300 GENERAL $0.00 $250,000.00 Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/23/2025 03:16:49 PM 07/24/2025 Michelle Colefield 1 Budget Amendment Event Review Budget Amendment Not Required 07/24/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/24/2025 10:40:53 AM Arlene Gutierrez (Department Approver – Budget Amendment) 1 View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 07/23/2025 : BDA-25-00125 12:45 PM 07/24/2025 Page 2 of 2 Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Review Budget Amendment Awaiting Action 07/24/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3081 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Chief Information Officer to execute a contract amendment with Aviat U.S., Inc., with no change to the payment limit, to extend the term through December 31, 2025, for continued radio and microwave equipment installation services. (100% User Departments) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marc Shorr, Information Technology Director Report Title:Contract Amendment with Aviat U.S., Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Chief Information Officer to execute a contract amendment with Aviat U.S., Inc., with no change to the payment limit, to extend the term through December 31, 2025, for continued radio and microwave equipment installation services. FISCAL IMPACT: The cost for this contract is included in the Department’s FY25/26 budget. 100% User Departments. BACKGROUND: The Department of Information Technology maintains and operates the County’s primary data center providing critical services to the County that must be continuously available in the event of a natural disaster including earthquakes, fire and floods. In late 2022, the County started researching possible locations that could serve as a disaster recovery site as we did not currently have a viable disaster recovery center. After taking into consideration many different factors such as a low monthly fixed cost, and guaranteed 100% uptime, the County selected Nautilus Data Technologies, Inc. which is built on a floating barge that is permanently docked at the Port of Stockton in San Joaquin County. The County is now in the process of completing a connection to the site to establish data transfer for systemwide back-up and restoration. The current Aviat contract has a payment limit of $270,000 for a term of September 1, 2024, to April 30, 2025, and was approved by the Board of Supervisors on September 10, 2024. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3081,Version:1 The extension of this contract is warranted due to unforeseen delays in the delivery of critical equipment. The extended lead times for procurement significantly impacted the project schedule and prevented timely commencement of engineering activities. These delays were beyond the County’s and the Contractor’s control and necessitate additional time to complete the engineering and implementation phases as originally projected. Extending the contract will ensure continuity of work, avoid disruption to the project, and allow for successful completion of all remaining deliverables. The County’s broader microwave system including all public safety communication is comprised solely of Aviat equipment which has been configured by Aviat over the last four (4) decades. To complete the connection with the Nautilus center at the Port of Stockton, equipment will need to be installed on the existing Kregor Peak tower located between the cities of Clayton and Pittsburg. Other manufacturers do not have the equipment nor the expertise to provide the microwave equipment necessary to connect to our communication system. Like goods are not compatible with our system as the Aviat equipment is propriety and does not connect with other brands of equipment. This new spur connection will become part of our overall public safety communication microwave ring which connects land-mobile radio coverage throughout Contra Costa and Alameda Counties. The Contractor will be paid based on successful completion of milestones achieved. Aviat is a sole-source procurement for this system and will be procured with funds from the Microwave Upgrade Project in collaboration with the County Administrator’s Office and Public Works. CONSEQUENCE OF NEGATIVE ACTION: If this item is not approved, the spur required to transmit data to our offsite disaster recovery location will remain incomplete. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3082 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract with EIDIM Group, Inc., in an amount not to exceed $850,000 to provide countywide Audio/Visual (A/V) services and support for the period of Aug 15, 2025, through August 14, 2028. (100% User Departments) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marc Shorr, Information Technology Director Report Title:Contract with EIDIM Group, Inc. for Audio/Visual (A/V) Services and Support ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract with EIDIM Group, Inc., in an amount not to exceed $850,000 to provide countywide Audio/Visual (A/V) services and support for the period of Aug 15, 2025, through August 14, 2028. FISCAL IMPACT: The cost of this product is included in the Department’s FY 25-26 budget. 100% User Departments. BACKGROUND: The Department of Information Technology (DoIT) provides centralized support for Audio/Visual (A/V) systems used in the Board of Supervisors Chamber, County conference rooms, and other administrative facilities. To ensure consistent system reliability, responsive technical support, and proactive maintenance, DoIT issued a Request for Proposals (RFP) to secure a qualified vendor for countywide A/V services. EIDIM Group was selected through a competitive RFP process based on its experience, technical expertise, and cost-effective service model. Under this agreement, EIDIM will provide preventative and corrective maintenance, warranty support coordination, onsite technical support for scheduled Board meetings and special events, remote access configuration, and comprehensive site surveys of County A/V systems. The contractor will also deliver customer service under a Platinum Service Level, which includes rapid response times, same- day support, and dedicated project coordination to ensure high service quality and continuity. CONSEQUENCE OF NEGATIVE ACTION: Failure to approve this contract may result in service disruptions to critical County A/V systems, inadequate CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3082,Version:1 technical support during Board meetings and public events, and delays in the modernization of outdated equipment across County facilities. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3083 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order amendment with Sirius Computer Solutions, LLC (a CDW Company), an IBM reseller, to increase the payment limit by $17,000 to $91,000 for the purchase of additional IBM mainframe maintenance and tape storage with no change to the existing term expiring April 10, 2026. (100% User Departments). Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marc Shorr, Information Technology Director Report Title:Purchase Order Amendment with Sirius Computer Solutions, LLC ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order amendment with Sirius Computer Solutions, LLC (a CDW Company), an IBM reseller, to increase the payment limit by $17,000 to $91,000 for the purchase of additional IBM mainframe maintenance and tape storage, with no change to the existing term expiring April 10, 2026. FISCAL IMPACT: The cost of this product is included in the Department’s FY 25-26 budget. 100% User Departments. BACKGROUND: The Department of Information Technology’s (DoIT’s) Technical Services Operations division maintains the County’s IBM mainframe computer system, to ensure the reliability, availability, and performance of the mainframe infrastructure which are critical to the county’s business operations. Sirius was selected many years ago (via RFP) as the vendor to handle installation of the county’s mainframe computer system, which makes them uniquely qualified to provide 24x7x365 hardware maintenance and support. Sirius has a long history of providing IT solutions and services, including mainframe maintenance, and provides a customized solution tailored to the specific requirements of the county. Their experience in working across different industries gives them insights into the specific needs and challenges of mainframe maintenance. Sirius holds certifications and partnerships with major technology providers, including IBM, which is crucial for maintaining and servicing mainframe hardware effectively. These certifications demonstrate their expertise and commitment to quality CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3083,Version:1 service. The Department currently has Purchase Order #32346 for IBM mainframe maintenance and tape storage, effective through April 10, 2026, and was originally approved by the Board on March 25, 2025. This amendment request is to add additional hardware to our existing maintenance plan. Sirius’s terms and conditions contain a limitation of Sirius’s liability to the total compensation paid or payable to Sirius from the county under this agreement. IBM’s Customer Agreement contains a limitation of IBM’s liability to the following: 1)Payments referred to in IBM’s patent and copyright terms. 2)Bodily injury (including death), and damage to real property and tangible personal property. 3)The amount of any other actual loss or damage, up to greater of $100,000 or the charges for the product or service that is the subject of the claim. The Sirius products and services are being purchased vis sole source justification. Purchasing approved the sole source on April 08, 2025. CONSEQUENCE OF NEGATIVE ACTION: If this purchase is not approved DoIT operations will not have the ability to maintain the County’s mainframe computer system, which is critical to the County’s business operations. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3084 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order amendment with Asana, Inc. to increase the payment limit by $5,000 to $52,400 to add additional licenses with no change to the existing term expiring December 30, 2025. (100% User Departments) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Marc Shorr, Information Technology Director Report Title:Purchase Order Amendment with Asana, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a purchase order amendment with Asana, Inc. to increase the payment limit by $5,000 to $52,400 to add additional licenses with no change to the existing term expiring December 30, 2025. FISCAL IMPACT: The cost of this product is included in the Department’s FY 25-26 budget. 100% User Departments. BACKGROUND: The Department of Information Technology’s staff uses Asana’s project management tool to collaborate and manage tasks more efficiently. Asana is known for its intuitive task management features which allow department users to create projects, add tasks, assign them to team members, set due dates, organize tasks in different projects and boards, and track the progress of work. Other positive aspects of Asana are real-time collaboration, flexible project views, integration with a wide range of third-party apps and services, customization capability, and user-friendly interface which is often quick to adopt for teams familiar with task management tools. The Department is using Asana to streamline workflows, improve communication, and enhance overall productivity. The Department currently has Purchase Order #31679 for 100 Asana licenses, effective through December 30, 2025, and was originally approved by the Board on December 17, 2024. This amendment request is to add an CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3084,Version:1 additional 25 licenses, bringing the total to 125 licenses. Current Asana license holders include staff from the Department of Information Technology and the County Administrator’s Office. The additional licenses will be allocated to other County departments. The Terms & Policies under Asana’s Public Entity Amendment to Asana Subscriber Terms (Amendment) contains a liability provision, whereby the County agrees to limit the liability of either party for any breach of the agreement as modified by the Amendment, or any claim, demand, suit or proceeding arising from the agreement or the Amendment, shall be determined under the applicable state tort claims act, or other governing state authority. CONSEQUENCE OF NEGATIVE ACTION: If this is not approved, the Department will have a more difficult time effectively managing and organizing project tasks. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3085 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 Library Commission On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Scanning Pens, Inc., in an amount not to exceed $3,281 for C-Pen Reader 3s that will scan text and convert it to speech. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Purchase Order with Scanning Pens Inc. for C-Pen Reader 3s. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Scanning Pens Inc., subject to their US Terms & Conditions, in an amount not to exceed $3,281 for the purchase of C-Pen Reader 3s. FISCAL IMPACT: 100% Library Fund. BACKGROUND: The C-Pen Reader 3s will scan text and convert it to speech, which helps patrons learning to read or with reading challenges. The Terms and Conditions include a limitation of liability provision, which have been reviewed by County Counsel. CONSEQUENCE OF NEGATIVE ACTION: If the Purchase Order is not approved, the Contra Costa County Library will not be able to provide patrons with the text to speech scanners. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 1 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3086 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 Library Commission On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Global Online Learning Services, Inc., in an amount not to exceed $6,499 for the renewal of the Off2Class subscription, an English literacy tool, for the period August 1, 2025 through July 31, 2026. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Purchase Order with Global Online Learning Services Inc., for Off2Class Subscriptions through July 31, 2026 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Off2Class, subject to the terms of their Website Terms and Conditions of Use and Privacy Policy, in an amount not to exceed $6,499 for the renewal of the Off2Class subscriptions, for the period August 1, 2025, through July 31, 2026. FISCAL IMPACT: 100% Library Fund. BACKGROUND: The Library offers patrons Off2Class services. This product offers online English lessons for use by tutors and learners in the Library’s Project Second Chance adult literacy program. The Terms and Conditions of Use include limitation of liability and indemnification language, and the governing law is Canadian law, which was reviewed by County Counsel CONSEQUENCE OF NEGATIVE ACTION: If the Purchase Order is not approved, the Contra Costa County Library will not be able to provide tutors and learners in the Project Second Chance adult literacy program with online English lessons. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 1 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3087 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 Library Commission On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Califa in an amount not to exceed $40,230 for the renewal of Carahsoft Technology Corp’s LinkedIn Learning for Library subscription, for the period October 1, 2025 through September 30, 2026. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Purchase Order with Califa for LinkedIn Learning for Library Subscription through September 30, 2026 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RESCIND Board Action of June 24, 2025 (C.130), which was for a three (3) year renewal of LinkedIn Learning, and APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Califa Group, subject to the Califa Agreement with Carahsoft Technology Corp, in an amount not to exceed $40,230 for the renewal of Carahsoft Technology Corp’s LinkedIn Learning subscription, for the period October 1, 2025, through September 30, 2026. FISCAL IMPACT: 100% Library Fund. BACKGROUND: The Library offers patrons LinkedIn Learning’s high-quality instructional courses and videos in 7 languages. These courses cover a wide range of topics so patrons can learn the latest software, creative, and business skills taught by industry experts. Patrons can learn at their own pace, using bite-sized tutorials or comprehensive courses. The terms and conditions include limitation of liability provisions and indemnification language, which were reviewed by County Counsel. On June 24, 2025, the Board gave authorization for a three-year contract through September 30, 2028 in an amount not to exceed $120,690. The Library requests, instead, authorization for a one-year term through September 30, 2026 in an amount not to exceed $40,230. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3087,Version:1 CONSEQUENCE OF NEGATIVE ACTION: If the Purchase Order is not approved, the Contra Costa County Library will not be able to provide patrons with a platform that offers opportunities to upskill and learn new skills through an extensive array of online courses on various professional and technical topics. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3088 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 Library Commission On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with World Book, Inc., in an amount not to exceed $40,720 for the purchase of the 2026 World Book Encyclopedia and the Indigenous Peoples of North America books. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Purchase Order with World Book, Inc. for the Purchase of the 2026 World Book Encyclopedia and the Indigenous Peoples of North America Books. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with World Book, Inc., subject to the terms of their Terms and Conditions for the Sale of Goods to Schools and Public Libraries, in an amount not to exceed $40,720 for the purchase of the 2026 World Book Encyclopedia and the Indigenous Peoples of North America books. FISCAL IMPACT: 100% Library Fund. BACKGROUND: The Library offers patrons the 2026 World Book Encyclopedia and Indigenous Peoples of North America books. Access to these resources benefit patrons by providing accurate, comprehensive, and culturally respectful information that enhances understanding of global knowledge and Indigenous histories, traditions, and contributions. These resources support education, promote cultural awareness, and help combat misinformation and stereotypes, fostering more informed and inclusive communities. The terms and conditions include liability and indemnification language, and the governing law is Illinois law and was reviewed by County Counsel. CONSEQUENCE OF NEGATIVE ACTION: If the Purchase Order is not approved, the Contra Costa County Library will not be able to provide patrons with the invaluable information found in these books. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3088,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3089 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 Library Commission On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Califa Group in an amount not to exceed $5,775 for the renewal of Quipu Group LLC’s eCard subscription through Califa Group for address verification for online library cards, for the period July 1, 2025 through June 30, 2026. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Purchase Order with Califa Group for Quipu Group, LLC’s eCard subscription through June 30, 2026 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with Califa Group in an amount not to exceed $5,775 for the renewal of Quipu Group LLC eCard subscription for address verification for online library cards, for the period July 1, 2025, through June 30, 2026. FISCAL IMPACT: 100% Library Fund. BACKGROUND: The Library Department has used and continues to use eCard, from Quipu Group LLC., which provides address verification processes for new online library cards. Quipu’s Hosted Services Agreement includes limited liability and indemnification language, which was reviewed by County Counsel. CONSEQUENCE OF NEGATIVE ACTION: If the Purchase Order is not approved, the Contra Costa County Library will not be able to provide an easily accessible way for patrons to apply for an eCard that allows access to Library Digital Resources. Patrons will need to physically come to the library branch to apply for the eCard. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3089,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3090 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with OverDrive, Inc., in an amount not to exceed $24,999 for the purchase of eBiblioFile MARC records MARC records, which allow libraries to share and manage catalog data electronically, for a two-year period commencing when the Blanket Purchase Order is issued. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Purchase Order with OverDrive, Inc. for eBiblioFile MARC records for a two-year period starting when the Blanket Purchase Order is issued ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the County Librarian, a purchase order with OverDrive, Inc., subject to the terms of their Terms and Conditions, in an amount not to exceed $24,999 for the purchase of eBiblioFile MARC records, for a two-year period starting when the Blanket Purchase Order is issued. FISCAL IMPACT: 100% Library Fund. BACKGROUND: eBiblioFile offers full, ready-to-load records in MARC21 format that can be edited locally as needed. When a full record cannot be provided, a minimum record is delivered at no cost with the option of receiving full-level replacement records once the titles are cataloged. MARC records are delivered within 24-28 hours of placing an order with Overdrive. MARC records allow libraries to share and manage catalog data electronically, enabling efficient searching and retrieval of resources. The terms and conditions include a limitation of liability provision and is governed by Ohio law, which was reviewed by County Counsel. CONSEQUENCE OF NEGATIVE ACTION: If the Purchase Order is not approved, the Contra Costa County Library will not be able to provide patrons with the OverDrive, Inc. eBiblioFile MARC records. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 1 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3091 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the County Librarian, or designee, to execute a contract with SalePoint, Inc., in an amount not to exceed $17,900 for the purchase of one cash drawer and associated J-Point software license for a three-year term, effective the date the agreement is signed. (100% Library Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:Contract With SalePoint, Inc. for Cash Drawers & Software Effective for Three Years From the Date the Contract is Signed ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the County Librarian or designee to execute a Contract with SalePoint, Inc. in an amount not to exceed $17,900 for the purchase of one (1) cash drawer and one (1) J-Point software license for the cash drawer for a three-year term, effective the date the agreement is signed. FISCAL IMPACT: 100% Library Fund. BACKGROUND: The Library currently uses outdated cash registers and unsupported cash register software that require an analogue phone line with copper wiring. This software is incompatible with modern Windows systems and must be run on a dedicated computer. The recommended acquisition is necessary to test J-Point hardware and software so that cash transactions in the Library branches can be easily tracked and reconciled. The terms and conditions include a limitation of liability provision and indemnification language reviewed by County Counsel. CONSEQUENCE OF NEGATIVE ACTION: If this purchase is not approved, the cash registers and software will eventually fail, preventing reconciliation of transactions with bank deposits. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 1 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3092 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the County Librarian, or designee, to execute a Memorandum of Understanding with the City of Oakley to waive the user fee for the Library’s Project Second Chance Adult Literacy Program's usage of the City’s parks and facilities in Oakley for the period August 1, 2025 through July 31, 2026. (No fiscal impact) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Alison McKee, County Librarian Report Title:MOU with City of Oakley re: Project Second Chance ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the County Librarian, or designee, to execute an MOU including mutual indemnification with the City of Oakley to waive the user fee for the Library’s Project Second Chance Adult Literacy Program usage of the City’s parks and facilities in Oakley for the period August 1, 2025, through July 31, 2026. FISCAL IMPACT: No fiscal impact. BACKGROUND: The Contra Costa Library’s Adult Literacy Program, Project Second Chance, provides free basic literacy instruction through volunteer tutors to adults in Contra Costa County who read or write in English at or below a 6th grade level. Based on space and schedule limitations at the Oakley Library and a growing number of adult learners in Oakley seeking Project Second Chance services, the City of Oakley has offered to waive the user fee for Contra Costa County Library use of City-owned parks and facilities for Project Second Chance tutoring for the period of August 1, 2025, through July 31, 2026. CONSEQUENCE OF NEGATIVE ACTION: Tutor / Learner pairs for Project Second Chance working in the City of Oakley will be required to pay a fee to the City of in order to use the City’s parks facilities, reducing the number of students who can be served in Oakley. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 1 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3093 Name: Status:Type:Consent Item Passed File created:In control:7/22/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00113 authorizing an adjustment to the Probation Department’s Probation Programs (0308) and Probation Care of Court Wards (0310) expenditure budgets, to account for actual expenditures as part of the Department’s FY 2024-25 year-end balancing. Attachments:1. BDA-25-00113.pdf Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Esa Ehmen-Krause, County Probation Officer Report Title:Budget Amendment No. BDA-25-00113 for FY 2024-25 Year-End Balancing. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. BDA-25-00113 authorizing an adjustment to the Probation Department’s Probation Programs (0308) and Probation Care of Court Wards (0310) expenditures budget, to account for actual expenditures as part of the Department’s FY 2024-25 year-end balancing. FISCAL IMPACT: This action will adjust the appropriations by $670,000 within the Department’s FY 2024-25 budget. There is no additional net county cost. BACKGROUND: The Probation Department has identified the need for amendments to the FY 2024-25 budget to align with actual expenditures. This action adjusts the expenditure budgets to more accurately reflect the Department’s budgetary requirements for Probation Programs (0308) and Probation Care of Court Wards (0310). CONSEQUENCE OF NEGATIVE ACTION: If unapproved, appropriations will not be properly reflected in the FY 2024-25 budget. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3093,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00113 10:29 AM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00113 Amendment Date 06/30/2025 Description Transfer of appropriations to account for actual expenditures Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 3314:STATE AID 3000 ADMINISTRATION (Home Org) 3065 COURT ORDERED PROGRAMS 100300 GENERAL $10,000.00 $0.00 Transfer of appropriations to account for actual expenditures Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 3000 ADMINISTRATION (Home Org) 3050 FIELD SERVICES SUPPORT 100300 GENERAL $0.00 $250,000.00 Transfer of appropriations to account for actual expenditures Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3313:COUNTY AID BASIC 3000 ADMINISTRATION (Home Org) 3065 COURT ORDERED PROGRAMS 100300 GENERAL $370,000.00 $0.00 Transfer of appropriations to account for actual expenditures Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 1011:PERMANENT SALARIES 3000 ADMINISTRATION (Home Org) 3070 JUVENILE INVEST & SUPER 100300 GENERAL $0.00 $420,000.00 Transfer of appropriations to account for actual expenditures Warning : - Home Org on Budget Line Not Equal Initiator's Home Org FY 2024-25 Year (FY 2024-25 Operating Budget) 3312:STATE AID, 2011 REALIGN 3000 ADMINISTRATION (Home Org) 3065 COURT ORDERED PROGRAMS 100300 GENERAL $290,000.00 $0.00 Transfer of appropriations to account for actual expenditures Warning : - Home Org on Budget Line Not Equal Initiator's Home Org Process History View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00113 10:29 AM 07/23/2025 Page 2 of 2 Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/22/2025 10:19:17 AM 07/23/2025 Christabel De Dios 1 Budget Amendment Event Review Budget Amendment Not Required 07/23/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/22/2025 03:51:07 PM Sarah Shkidt (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Saved for Later 07/23/2025 10:23:53 AM 07/23/2025 Yesenia Campos (Budget Specialist (Auditor Office)) 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3094 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute contracts with Bay Area Legal Aid, HealthRIGHT 360, Rubicon Programs, Inc., LAO Family Community Development, and Men and Women of Purpose for AB 109 Community Programs totaling an amount of $20,699,904 for the period of July 1, 2025 through June 30, 2028. (100% 2011 Public Safety Realignment, AB 109) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Esa Ehmen-Krause, County Probation Officer Report Title:AB 109 Community Program Contract Award Recommendations for FY 2025/26 through FY 2027/2028 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute a contract with Bay Area Legal Aid, in the amount not to exceed $600,000 for a three (3) year period of July 1, 2025 through June 30, 2028, to provide civil legal services, and APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute a contract with HealthRIGHT 360, in an amount not to exceed $3,600,000 for a three (3) year period of July 1, 2025 through June 30, 2028, to provide services for the management and operation of the Central-East County Reentry Network System of Services, and APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute a contract with Rubicon Programs Inc., in an amount not to exceed $9,000,000 for a three (3) year period of July 1, 2025 through June 30, 2028, to provide evidence-based Employment Support and Placement Services countywide, and APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute a contract with LAO Family Community Development, Inc. in an amount not to exceed $4,499,904 for a three (3) year period of July 1, 2025 through June 30, 2028, to provide Reentry Housing Services, and APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute a contract with Men and Women of Purpose, in an amount not to exceed $600,000 for a three (3) year period of July 1, 2025 through June 30, 2028, to provide Mentoring Services in West County, and CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 4 powered by Legistar™ File #:25-3094,Version:1 APPROVE and AUTHORIZE the County Probation Officer, or designee, to execute a contract with Rubicon Programs Inc., in an amount not to exceed $2,400,000 for a three (3) year period of July 1, 2025 through June 30, 2028, to provide a West County Reentry Resource Center. FISCAL IMPACT: These contracts are funded 100% with Assembly Bill 109 Public Safety Realignment revenue. BACKGROUND: On December 20, 2024, the Community Corrections Partnership (CCP) Executive Committee adopted a FY 2025-26 AB 109 Public Safety Realignment Budget for recommendation to the Board of Supervisors. The Recommended Budget included the following allocations for Community Programs: · Family Reunification Services - $100,000 · Peer Mentoring Services for West County - $200,000 · Civil Legal Aid Services - $200,000 · Management of a Network of System of Services for Central and East County - $1,200,000 · Evidence-Based Employment Services - $3,000,000 · Evidence-Based Housing Services - $1,500,000 · Management of the Reentry Success Center for West County - $800,000 At the December meeting, the CCP Executive Committee also accepted the Community Advisory Board’s recommendation to solicit proposals from qualified organizations to provide the above-mentioned services for a duration of a three-year contract cycle with projected total amounts per fiscal year. The Public Protection Committee (PPC) of the Board of Supervisors considered and approved recommended budget during its February 18, 2025 meeting. Procurement Process: The Office of Reentry & Justice (ORJ) of the Probation Department manages the contracts for AB 109 Community Programs and oversees the procurement process through the department’s new online procurement portal, known as OpenGov. During the development of this solicitation process, and in alignment with the Probation Department’s initiative to formalize performance-based contracting standards, respondents are required to implement a data-driven approach to service delivery; develop a systematic process for program planning utilizing logic models; and support evidence-based programming across all service areas for justice- involved populations. Solicitation Timeline: CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 4 powered by Legistar™ File #:25-3094,Version:1 The following timeline delineates a process that spans approximately two months from the issuance of the solicitation to the notification of award recommendations, utilizing the new OpenGov platform. RFP / RFQ released Friday, January 31, 2025 Bidders’ Conferences Service Hubs and the Center (optional attendance) 2:00 p.m., Friday, February 7, 2025 Housing, Employment, Mentoring, Family Reunification, Service Navigation (mandatory attendance) 10:00 a.m., Friday, February 7, 2025 Written Questions Due 5:00 p.m., Wednesday, February 12, 2025 Addendum Issued Friday, February 14, 2025 Response Submission Deadline 5:00 p.m., Friday, March 14, 2025 Response Withdrawal 12:00 p.m., Wednesday, March 19, 2025 Response Review Process March 19 - 28, 2025 Notification of Recommendations Tuesday, April 1, 2025 RFI released Friday, January 31, 2025 Written Questions Due 5:00 p.m., Monday, February 10, 2025 Addendum Issued Friday, February 14, 2025 Response Submission Deadline 5:00 p.m., Friday, March 7, 2025 Notification of Recommendations Friday, March 14, 2025 Solicitations were published on the Department's official website, providing detailed instructions on how to register with OpenGov, a new web-based portal used by the Department for procurement opportunities. Additionally, these solicitations were directly disseminated via e-newsletter distribution to contacts established by the Office of Reentry & Justice. RFP & RFQ Review Process Three review panels were convened by the ORJ over a period of three days during the week of March 24, 2025, each comprising three to four representatives. These panels consisted of subject matter experts, representatives from organizations directly engaged with justice-involved populations both within and outside Contra Costa County, and individuals with lived experience of the justice system's impacts. The ORJ Director, Patrice Guillory, and the ORJ Program Manager, Jennifer Bruggeman, facilitated the panel sessions. Additionally, staff members from ORJ and other Probation divisions participated as panelists. A Kick-Off Meeting for the Review Panel was held on March 21, 2025, to orient participants regarding the solicitation review and scoring procedures. Panel sessions utilized a “Consensus Scoring Methodology” for proposal evaluation and rating, and all panel members submitted the required Impartiality Statements and Conflict of Interest forms prior to receiving the proposals for review and scoring. Each panel independently determined whether to invite any proposers for an interview before finalizing its recommendations. The Housing review panel resolved to invite the two highest scoring applicants to submit written responses to five follow-up questions. CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 4 powered by Legistar™ File #:25-3094,Version:1 The Review Panels consisted of the following stakeholder representatives: ·Probation Department’s Field Services and ORJ Units ·Community Advisory Board for AB 109 Realignment (3 members) ·Contra Costa Health Services - Health, Housing and Homeless Services ·Office of Racial Equity & Social Justice ·Contra Costa County Workforce Development Board Solicitation Responses A total of 13 responses were received for the seven AB 109 Community Program Areas (employment, housing, civil legal aid, family reunification, peer mentoring (West County), East-Central County Networked System of Services, and West County Reentry Resource Center), of which 10 responses met the solicitation qualifications. All compliant responses were reviewed and scored by the review panels and the panels recommended the following selections: ·Rubicon Programs (Reentry Success Center) - West County Reentry Resource Center - 97.7 ·Healthright 360 (Contra Costa Reentry Network) - Central-East Networked System of Services - 94.3 ·Lao Family Community Development (Housing for Strong Reentry) - Round 1: 93.66; Round 2: 23.75 out of 25 ·Men & Women of Purpose - Peer Mentoring Services (West County) - 74.64 ·Bay Area Legal Aid was selected following a Request for Interest (RFI) process issued on January 31, 2025. Two statements of interest were received on March 7, 2025, one of which was incomplete. Update on AB 109 Family Reunification Since there were no responses to the January 2025 RFP for Family Reunification Services, the ORJ/Probation Department decided to re-release the solicitation as an RFI on June 2, 2025. Five statements of interest were received on June 23, 2025. A second, modified RFP was released on July 2, 2025. Submission deadline is July 30, 2025. CONSEQUENCE OF NEGATIVE ACTION: The contracts awarded through the RFP process will remain unawarded,and the AB109 clients will not obtain the services vital to their reentry into the community as healthy, productive, members of that community. CONTRA COSTA COUNTY Printed on 10/13/2025Page 4 of 4 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 267 Name: Status:Type:Consent Resolution Passed File created:In control:6/11/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-267 approving the Parcel Map and Subdivision Agreement for urban lot split minor subdivision MS23-00014, for a project being developed by Zackary and Mariela Onisko, as recommended by the Public Works Director, Alamo area. (No fiscal impact) Attachments:1. Parcel Map, 2. Subdivision Agreement, 3. Improvement Security Bond, 4. Tax Letter and Bond, 5. Resolution No. 2025-267 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To: Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Approve the Parcel Map and Subdivision Agreement for urban lot split minor subdivision MS23 -00014, for a project being developed by Zachary and Mariela Onisko, Alamo area. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution approving the Parcel Map and Subdivision Agreement for urban lot split minor subdivision MS23-00014,for a project being developed by Zackary and Mariela Onisko,as recommended by the Public Works Director, Alamo area. (District II) FISCAL IMPACT: No fiscal impact. BACKGROUND: The Public Works Department has reviewed the applicable code requirements for urban lot split minor subdivision MS23-00014 and has determined that all applicable code requirements for Parcel Map approval have been satisfied. CONSEQUENCE OF NEGATIVE ACTION: The Parcel Map will not be approved and recorded. c:Jocelyn LaRocque-Engineering Services,Alex Vazquez-Engineering Services,Jorge Hernandez-Engineering Services,Theresa Shepherd-Design/Construction, Renee Hutchins-Records,Chris Halford-Mapping,Ciara Herrold-Finance,Adrian Veliz-DCD,Zackary &Mariela Onisko,Old Republic Surety Company,Finish Line Development Consulting, First American Title Insurance Company CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:RES 2025-267,Version:1 THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA and for Special Districts, Agencies and Authorities Governed by the Board IN THE MATTER OF:Approving the Parcel Map and Subdivision Agreement for urban lot split minor subdivision MS23-00014,for a project being developed by Zackery and Mariela Onisko,as recommended by the Public Works Director, Alamo area. (District II) WHEREAS, the following documents were present for board approval this date: I.Map The Parcel Map of urban lot split minor subdivision MS23-00014,property located in the Alamo area, Supervisorial District II, said map having been certified by the proper officials. II.Subdivision Agreement A subdivision agreement with Zackery and Mariela Onisko,principal,whereby said principal agrees to complete all improvements as required in said subdivision agreement within 2 years from the date of said agreement.Accompanying said subdivision agreement is security guaranteeing completion of said improvements as follows: A.Cash Bond Performance amount: $1,000 Auditor’s Deposit Permit No. 915610 Date: June , 2025 Submitted by: Zackery and Mariela Onisko B.Surety Bond Bond Company: Old Republic Surety Company Bond Number: GFB7475859 Date: June 4, 2025 Performance Amount: $5,000 Labor & Materials Amount: $3,000 Principal: Zackery and Mariela Onisko CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:RES 2025-267,Version:1 III.Tax Letter Letter from the County Tax Collector stating that there are no unpaid County taxes heretofore levied on the property included in said map and that the 2024-2025 tax lien has been paid in full,and the 2025-2026 tax lien, which became a lien on the first day of January,2025 is estimated to be $39,380.Security guaranteeing payment of said tax lien is as follows: ·Tax Bond Bond Company: Colonial Surety Company Bond Number: CSC-123837 Date: May 27, 2025 Amount: $39,380 Principal: Zackery Onisko NOW, THEREFORE, BE IT RESOLVED 1.That said urban lot split minor subdivision,together with the provisions for its design and improvement, is DETERMINED to be consistent with the County’s general and specific plans. 2.That said Parcel Map is APPROVED and this Board does hereby reject on behalf of the public any of the streets, paths, or easements shown thereon as dedicated to public use. 3. That said subdivision agreement is also APPROVED. c:Jocelyn LaRocque-Engineering Services,Alex Vazquez-Engineering Services,Jorge Hernandez-Engineering Services,Theresa Shepherd-Design/Construction, Renee Hutchins-Records,Chris Halford-Mapping,Ciara Herrold-Finance,Adrian Veliz-DCD,Zackary &Mariela Onisko,Old Republic Surety Company,Finish Line Development Consulting, First American Title Insurance Company CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ OWNER'S STATEMENT THE UNDERSIGNED, BEING THE ONLY PARTY HAVING A RECORD TITLE INTEREST IN THE LANDS DELINEATED AND EMBRACED WTIHIN THE HEAVY BLACK LINES UPON THIS PARCEL MAP, DOES HEREBY CONSENT TO THE MAKING AND RECORDATION OF THE SAME. WE HEREBY DEDICATE A 10 FOOT WIDE PRIVATE STORM DRAIN EASEMENT, SHOWN HEREON AS 1 0' PSDE, OVER PARCEL A FOR THE BENEFIT OF PARCEL B. SAID EASEMENT IS FOR THE CONSTRUCTION, INSTALLATION, MAINTENANCE, AND USE OF STORM DRAINAGE FACILITIES. SAID EASEMENT IS PRIVATE AND SHALL NOT BE MAINTAINED BY THE COUNTY OF CONTRA COSTA. MAINTENANCE, REPAIR, AND REPLACEMENT OF ALL FACILITIES WITHIN THIS EASEMENT SHALL BE THE SOLE RESPONSIBILITY OF THE OWNER(S) OF PARCEL B, OR THEIR SUCCESSORS AND ASSIGNS. THIS MAP SHOWS ALL EASEMENTS ON THE PREMISES OR OF RECORD. ~AONISKO BY: BY: ZA~NISKO~ MA~KO OWNER'S ACKNOWLEDGMENT A NOTARY PUBLIC OR OTHER OFFICER COMPLETING THIS CERTIFICATE VERIFIES ONLY THE IDENTITY OF THE INDIVIDUAL WHO SIGNED THE DOCUMENT TO WHICH THIS CERTIFICATE IS ATTACHED, AND NOT THE TRUTHFULNESS, ACCURACY, OR VALIDITY OF THAT DOCUMENT. STATE OF CALIFORNIA ) COUNTY OF CONTRA COSTA ) SS oN n°'\.O. ~o , 2025 BEFORE ME. -:5-e , ~ t~"'"' ,'u bf;c A NOTARY"i-tJBLIC IN AND FOR SAID COUNTY AND STATE, PER ONALLY APPEARED ZACKAfW ONISKO AND MARIELA ONISKO WHO PROVED TO ME ON THE BASIS OF SATISFACTORY EVIDENCE TO BE THE PERSONS WHOSE NAMES ARE SUBSCRIBED TO THE WITHIN INSTRUMENT AND ACKNOWLEDGED TO ME THAT THEY EXECUTED THE SAME IN THEIR AUTHORIZED CAPACITIES, AND THAT BY THEIR SIGNATURES ON THE INSTRUMENT THE PERSONS, OR THE ENTITY UPON BEHALF OF WHICH THE PERSONS ACTED, EXECUTED THE INSTRUMENT. I CERTIFY UNDER PENALTY OF PERJURY UNDER THE LAWS OF THE STATE OF CALIFORNIA THAT THE FOREGOING IS TRUE AND CORRECT. WITNESS MY HAND AND OFFICIAL SEAL SIGNATURE NOTARY:_ __ _ 6 \<_o.,on~ NAME (PRINTED OR TYPED): '5e.sc;\CO\. ~aci, 'CfZ-N\),\-o.v-J Pu \,be., MY COMMISSION EXPIRES t)e.cfW\'p!\C Q, f ~l) aL? couNTY oF NOTARY: C 6\'\:\yA. (01$t"'-Co\Jn-¼-:7 PRINCIPAL PLACE OF BUSINESS: __________ _ U)<Mv,~S'5nri ~ ~4 ~s \'1 q ci:if \9./ 1,..ftJ.v NOTES: (1) (2) (3) (4) EACH LOT CREATED BY THE PARCEL MAP MUST BE USED SOLELY FOR RESIDENTIAL USES. NO MORE THAN TWO SINGLE-FAMILY DWELLINGS ARE PERMITTED ON EACH LOT. NEITHER AN ACCESSORY DWELLING UNIT NOR JUNIOR ACCESSORY DWELLING UNIT IS PERMlTTED ON A LOT THAT ',NCLIJDES TWO S\NGLE-FAM\LY OWE LUNGS. NO RESIDENTIAL UNIT ON A LOT CREATED BY THE PARCEL MAP MAY BE RENTED OR OFFERED FOR RENT FOR A TERM OF LESS THAN 30 DAYS. COUNTY RECORDER'S STATEMENT THIS MAP ENTITLED "PARCEL MAP SUBDIVISION MS 23-0014 URBAN LOT SPLIT" IS HEREBY ACCEPTED FOR RECORDATION SHOWING A CLEAR TITLE PER LETTER OF TITLE WRITTEN BY OLD REPUBLIC TITLE, DATED 5/15/24, AND AFTER EXAMINING THE SAME, I DEEM THAT SAID MAP COMPLIES IN ALL RESPECTS WITH THE PROVISIONS OF STATE OF LAW AND LOCAL ORDINANCES GOVERNING THE FILING OF SUBDIVISION MAP. FILED THIS DAY OF,,.=,,,.,,-==-==-==' 20 , AT___ IN BOOK ____ OF PARCEL MAPS AT PAGE __ -:=_=~--AT THE REQUEST OF ZACKARY ONISKO KRISTIN B. CONNELLY COUNTY RECORDER COUNTY OF CONTRA COSTA STATE OF CALIFORNIA BY: DEPUTY COUNTY RECORDER JOB#: 2315 ro ~ PARCEL MAP SUBDIVISION MS 23-0014 URBAN LOT SPLIT PORTION OF THE SOUTHEAST 1/4 OF SECTION 17 TOWNSHIP 1 SOUTH RANGE 1 WEST M.D.M. CONTRA COSTA COUNTY, CALIFORNIA SCALE: 1"=30' DATE: MAY 2025 NIERHAKE SURVEYING 140 VIA VAQUEROS MARTINEZ, CA 94553 PHONE: (925) 681-9895 EMAIL: mnierhake@gmail.com S;,0 1/\!$ V, ',(jl..1..$ J---li>o VICINITY MAP NOTTO SCALE BENEFICIARY'S STATEMENT THE UNDERSIGNED, AS BENEFICIARY(IES) UNDER THE DEED OF TRUST RECORDED ON JUNE 16, 2023, INSTRUMENT NO. 2023-0057753, OFFICIAL RECORDS OF CONTRA COSTA COUNTY, DO(ES) HEREBY JOIN IN AND CONSENT TO THE EXECUTION OF THE FOREGOING OWNER'S STATEMENT AND TO THE PREPARATION AND RECORDATION OF THIS MAP AND ALL DEEDING AND DEDICATIONS TH~l':L, ' ' BY: - BY: ~ MARIELA ONlSKO BENEFICIARY'S ACKNOWLEDGMENT STATE OF CALIFORNIA COUNTY OF CONTRA COSTA ~ . N~•~ l'ti"\\e, ~ ~i ,, ~ '!··k BEFORE ME,1 C'A 2,:lMI \,'t,Z , Pl=RSb~NALLY APPEARED i, .. tLI-' , l'\AY'td\a ~,,cl\ O'M.SX.WHO PROVED TO ME ON THE BASIS! OF SATISFJ\.TOR EVIDEillfE TO BE THE PERSON(S) WHOSE NAME(S) IS/ARE SUBSCRIBED TO THE WITHIN INSTRUMENT AND ACKNOWLEDGED TO ME THAT HE/SHE/THEY EXECUTED THE SAME IN HIS/HER/THEIR AUTHORIZED CAPICITY(IES), AND THAT BY HIS/HER/THEIR SIGNATURE(S) ON THE INSTRUMENT, THE PERSON(S), OR THE ENTITY UPON BEHALF OF WHICH THE PERSON(S) ACTED, EXECUTED THE INSTRUMENT. I CERTIFY UNDER PENALTY OF PERJURY UNDER THE LAWS OF THE STATE OF CALIFORNIA THAT THE FOREGOING PARAGRAPH IS TRUE AND CORRECT. WITNESS MY HAND AND SEAL SIGNATURE '<5 £~ ~-es,~""'Yt't-N•lr°'-~ f\)vhe, (:,e1~v-. CJ>'°+~ CHl"'+'-' Cb "'""i5~ r D" ~ ?. '-\ ~~, "\ ~~y ,~,~,~~ ' APN: 196-100-005 CLERK OF THE BOARD OF SUPERVISORS CERTIFICATE STATE OF CALIFORNIA CONTRA COSTA COUNTY I, MONICA NINO, CLERK OF THE BOARD OF SUPERVISORS AND COUNTY ADMINISTRATOR OF CONTRA COSTA, STATE OF CALIFORNIA, DO HEREBY CERTIFY THAT THE ABOVE AND FOREGOING MAP ENTITLED "SUBDIVISION MS23-0014 URBAN LOT SPLIT" WAS PRESENTED TO SAID BOARD OF SUPERVISORS, AS PROVIDED BY LAW, AT A REGULAR MEETING THEREOF HELD ON THE DAY OF 2025, AND THAT SAID BOARD OF SUPERVISORS DID THEREUPON BY RESOLUTION DU_L_Y_P_A_S_S_E_D_A_N_D_, ADOPTED AT SAID MEETING, APPROVE SAID PARCEL MAP AND DID ACCEPT SUBJECT TO INSTALLATION AND ACCEPTANCE OF IMPROVEMENTS ON BEHALF OF THE PUBLIC ALL OF STREETS, ROADS, AVENUES OR EASEMENTS SHOWN THEREON AS DEDICATED TO PUBLIC USE. I FURTHER CERTIFY THAT ALL TAX LIENS HAVE BEEN SATISFIED AND THAT ALL BONDS AS REQUIRED BY LAW TO ACCOMPANY THE WITHIN MAP HAVE BEEN APPROVED BY THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, AND FILED IN MY OFFICE. IN WITNESS WHEREOF, I HAVE HEREUNTO SET MY HAND THIS DAYOF _____ ~2025. MONICA NINO CLERK OF THE BOARD OF SUPERVISORS AND COUNTY ADMINSTRATOR CONTRA COSTA COUNTY STATE OF CALIFORNIA BY: ______________ _ DEPUTY CLERK COUNTY SURVEYOR'S STATEMENT I HEREBY STATE THAT I HAVE EXAMINED THIS MAP; THAT THE SUBDIVISION AS SHOWN IS SUBSTANTIALLY THE SAME AS IT APPEARED ON THE TENTATIVE MAP, IF REQUIRED, AND ANY APPROVED ALTERATIONS THEREOF; THAT ALL PROVISIONS OF THE CALIFORNIA SUBDIVISION MAP ACT AND ANY LOCAL ORDINANCES APPLICABLE AT THE TIME OF APPROVAL OF THE TENTATIVE MAP, IF REQUIRED, HAVE BEEN COMPLIED WITH; AND THAT I AM SATISFIED THIS MAP IS TECHNICALLY CORRECT. DATE: ________ _ BY: --□-A-,-N,_A..,.M-,-.-T=R-E=zc-c1s""E _________ _ COUNTY SURVEYOR, PLS 7438 SURVEYOR'S STATEMENT THIS MAP WAS PREPARED BY ME OR UNDER MY DIRECTION AND IS BASED ON A FIELD SURVEY IN CONFORMANCE WITH THE REQUIREMENTS OF THE SUBDIVISION MAP ACT AND LOCAL ORDINANCE AT THE REQUEST OF ZACKARY ONJSKO IN MAY 2024. I HEREBY STATE THAT THIS PARCEL MAP SUBSANTIALLY CONFORMS TO THE APPROVED OR CONDITIONALLY APPROVED TENTATIVE MAP, IF ANY. I FURTHER STATE THAT THE SURVEY IS TRUE AND COMPLETE AS SHOWN, THAT ALL MONUMENTS ARE OF THE CHARACTER SHOWN AND OCCUPY THE POSTIONS SHOWN ON THE PARCEL MAP, AND THE MONUMENTS ARE SUFFICIENT TO ENABLE THE SURVEY TO BE RETRACED. ~L~ ¼:T?-J-> SHEET 1 OF 2 30' JOB#: 2315 b (') " ~ w ....I j (/) LEGEND q--1ts -'V' lJ,o, ',SJ'o c9f ..,® /' <'l ' 1/ ~-<'\ y' b O :--/ b.·f+-' '~, <'~" <::>~ ~~~// _,,, ""-""'s To'$. • ~\Q,;,' ,,,j:,Y ,#' q,,-:,., A\?\) :'\ :\""-~ ,,/ / '\c::,'o'\ll< O i>-v s~ b. , °'rt,'o '(' ~ 'I,</, v ,¢,;JJ_ s~"" ,011'~ _,,, ~S;,--1/', s=>, ~ // ',,<,> '·O, / <6';; // -~ 1l2" REB NO CAP NRM HELD FOR LINE \ \ \ \ 67°29'21" MEAS. ; 67°28'45" REC. I ' I (j)' ~o-o~.J 00 <:"'&"'.' .s-,,,.>-; <S-'1'<% TUNISON TRUST 2004-114707 APN: 196-100-006 ',r.9~ "'->·'ti,; ·-~0:{~-- , / ·, '>~, ,,.,,& -/ ,,,,,,..' . , , , ,, 5/8" REBAR RCE 27818 133LSM45 HELD ,,, ./ ', , ' ' HUNT TRUST 2019-099217 APN: 196-100-004 , -..✓u ·,;_;,, ' '-"'- /',, 7~0';1~?;--74 ' ··o'~ ',,,,, PARCEL "A" 23,443 SQ. FT. PARCEL "B" 16,936 SQ. FT. ',, ',,, '~ u'~. •Q, ~,.,, '_,I 1'X1' OFFSET/ NTS I I I I I I I I I I I I I I I I I -.! I I I I. '-0 ,_ 6j I ;;; / 0 COLE 2003-0471013 5' WIDE SANITARY SEWER EASEMENT ii~ ll.ii.:, ,_ ,-WERLE TRUST 2018-043013 APN: 196-100-007 / I I, I I I I { I I I I I { I I I I I I I -~ • 9393,(/J 1,SNF --,\5---------~-N1w1Joow I 109 LSM 15 0 FOUND STREET MONUMENT WITH PUNCH PER 89 LSM 47 ...... FOUND REBAR MONUMENT AS NOTED ' 0 68 .. fo-;:; ------.. ~~-N76'13••3300""'VV" 'Q SET 5/8" REBAR & CAP PLS 7271 (T) TOTAL MEASUREMENT NTS NOT TO SCALE SNF SEARCHED, NOTHING FOUND NRM NO RECORD OF MONUMENT ( ) RECORD DATA PER 2023-0057752 [ ] 109 LSM 15 /Iii •'135 -----------_ '· -&---__ ___,_,____ 041( R~ -~ 1 !:!o•w f ff i!i ------------( 4 o 'N!Dt; 654 o ~ -®~g;,:_ ~ 109 "'" 15 , •• 83 DEEo ,o~ccc~--=--~~76•10•,tf!JoFg"""'NGs ;1 - &,. --..::::::::_~---:--,._3~1· I ; l!J •iito~--,,,J~..t_ '°& ff40o.0o, "-M1189 ts.. "' ~ '"47 V '-0 ,_ rJ _, a, 0 >-- [g [[ ]] 89 LSM 47 [[[ ]]] 133 LSM 45 (C) COMPUTED VALUE PER 109 LSM 15 PSDE PRIVIATE STORM DRAINAGE EASEMENT ----CENTERLINE ------------MONUMENT LINE ---------SUBDIVISION BOUNDARY --------------------OLD DEED LINE ------------EASEMENT LINE ~ . BASIS OF BEARINGS MONUMENT LINE ON OAK ROAD TAKEN AS N76'10'33"W AS SHOWN ON 109 LSM 15 APN: 196-100-005 PARCEL MAP SUBDIVISION MS 23-0014 URBAN LOT SPLIT PORTION OF THE SOUTHEAST 1/4 SECTION 17 TOWNSHIP 1 SOUTH RANGE 1 WEST M.D.M. CONTRA COSTA COUNTY, CALIFORNIA SCALE: 1 "=30' DATE: MAY 2025 NIERHAKE SURVEYING 140VIAVAQUEROS MARTINEZ, CA 94553 PHONE (925) 681-9895 EMAIL: mnierhake@gmail.com SHEET 2 OF 2 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 268 Name: Status:Type:Consent Resolution Passed File created:In control:7/2/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-268 approving and authorizing the Public Works Director, or designee, to fully close a portion of Bayo Vista Street, on August 14, 2025, from 7:30 a.m. through 5:30 p.m., for the purpose of a utility pole replacement, San Pablo area. (No fiscal impact) Attachments: Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To: Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Approve and Authorize to fully close a portion of Bayo Vista Street on August 14, 2025, from 7:30 a.m. through 5:30 p.m., for the purpose of a utility pole replacement, San Pablo area. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution approving and authorizing the Public Works Director,or designee,to fully close a portion of Bayo Vista Street,near 1638 Bayo Vista Street,on August 14,2025,from 7:30 a.m.through 5:30 p.m.,for the purpose of replacing a utility pole, San Pablo area. (District I) FISCAL IMPACT: No fiscal impact. BACKGROUND: Due to the narrow road width of Bayo Vista Street at the work site,Pacific Gas &Electric Company (PG&E) has requested the road closure to replace the existing utility pole.There is insufficient road width to set up and operate boom trucks and safely maintain through traffic.Applicant shall follow guidelines set forth by the Public Works Department. CONSEQUENCE OF NEGATIVE ACTION: Applicant will be unable to close the road to complete planned utility pole replacement. c: Kellen O’Connor-Engineering Services, Marke Smith-Engineering Services, Devon Patel-Engineering Services, Bob Hendry-Engineering Services, Chris Lau-Maintenance,Sheriff’s Office, CHP CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:RES 2025-268,Version:1 THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA and for Special Districts, Agencies and Authorities Governed by the Board IN THE MATTER OF:Approving and Authorizing the Public Works Director,or designee,to fully close a portion of Bayo Vista Street,near 1638 Bayo Vista Street,on August 14,from 7:30 a.m.through 5:30 p.m.,for the purpose of replacing a utility pole, San Pablo area. (District I) RC25-22 NOW,THEREFORE,BE IT RESOLVED that permission is granted to Pacific Gas &Electric Company to fully close a portion of Bayo Vista Street,near 1638 Bayo Vista Street,except for emergency traffic,local residents,US Postal Service and garbage trucks,on August 14,2025,from 7:30 a.m.through 5:30 p.m.,subject to the following conditions: 1.Traffic will be detoured via roads identified in a traffic control plan,reviewed by the Public Works Department.Emergency vehicles,residents within the construction area and essential services will be allowed access as required. 2. All signings be in accordance with the California Manual on Uniform Traffic Control Devices. 3.Pacific Gas &Electric Company shall comply with the requirements of the Ordinance Code of Contra Costa County. 4.Provide the County with a Certificate of Insurance in the amount of $1,000,000.00 for Comprehensive General Public Liability which names the County as an additional insured prior to permit issuance. 5.Obtain approval for the closure from the Contra Costa County Sheriff’s Office and the Contra Costa Fire Protection District. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 269 Name: Status:Type:Consent Resolution Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-269 accepting the Grant Deed of Development Rights for variance permit VR21-01028, for a project being developed by Carlos Hidalgo and Lucy Hidalgo, as Attachments:1. Recordable Resolution, 2. Grant Deed of Development Rights, 3. Resolution No. 2025-269 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Accept a Grant Deed of Development Rights (Creek Structure Setback Area) for variance permit VR21-01028, Diablo area. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution accepting the Grant Deed of Development Rights (Creek Structure Setback Area) for variance permit VR21-01028, for a project being developed by Carlos Hidalgo and Lucy Hidalgo, as recommended by the Public Works Director, Diablo area. (District II) FISCAL IMPACT: No fiscal impact. BACKGROUND: The Grant Deed of Development Rights (Creek Structure Setback Area) is required per Condition of Approval No. 26 of variance permit VR21-01028. CONSEQUENCE OF NEGATIVE ACTION: The Grant Deed of Development Rights (Creek Structure Setback Area) will not be recorded. c: Jocelyn LaRocque-Engineering Services, Alex Vazquez-Engineering Services, Anthony DiSilvestre-Engineering Services, Chris Lau-Maintenance, Renee Hutchins-Records, Karen Piona-Records, Chris Halford-Mapping, Syd Sotoodeh-DCD, Carlos Hidalgo, Lucy Hidalgo CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 270 Name: Status:Type:Consent Resolution Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-270 accepting as complete the contracted work performed by W. R. Forde Associates, Inc. for the Bay Point Trash Capture Installation Project, as recommended by the Public Works Director, Bay Point area. (100% Caltrans Grant Funds) Attachments:1. Recordable Resolution - Bay Point Trash Capture Installation Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Notice of Completion for the Bay Point Trash Capture Installation Project, Bay Point area. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution accepting as complete the contracted work performed by W.R.Forde Associates,Inc.for the Bay Point Trash Capture Installation Project,as recommended by the Public Works Director,Bay Point area. County Project No. 7517-6W7079, (District V) FISCAL IMPACT: The Project was funded by 100% Caltrans Grant Funds. BACKGROUND: The Public Works Director reports that said work has been inspected and complies with the approved plans, special provisions and standard specifications and recommends its acceptance as complete as of May 16, 2025. CONSEQUENCE OF NEGATIVE ACTION: The contractor will not be paid and acceptance notification will not be recorded. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:RES 2025-270,Version:1 CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:1RES 2025- 271 Name: Status:Type:Consent Resolution Passed File created:In control:7/29/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:ADOPT Resolution No. 2025-271 to approve and authorize the Public Works Director, or designee, to apply for and accept grant funding in an amount not to exceed $250,000 from the California State Parks Land and Water Conservation Fund for park improvements at Montalvin Park, as recommended by Supervisor Gioia. (50% County Service Area M-17 Funds, 50% Land and Water Conservation Grant Funds) Attachments:1. Resolution No.2025-271 Action ByDate Action ResultVer.Tally adoptedBOARD OF SUPERVISORS8/5/2025 1 Pass To: Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Grant Funding from the CA Parks Land and Water Conservation Fund for Park Improvements at Montalvin Park ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: ADOPT Resolution to approve and authorize the Public Works Director, or designee, to apply for and accept grant funding, in an amount not to exceed $250,000 from California State Parks Land and Water Conservation Fund for park improvements at Montalvin Park, San Pablo area. (District I). FISCAL IMPACT: There is no impact to the General Fund. The improvements will be funded by 50% County Service Area M-17 Funds and/or District 1 Measure X Park Funds and 50% Land and Water Conservation Grant Funds. Grant funds are reimbursed upon completion of the improvement project. BACKGROUND: The purpose of this grant funding request is to improve the recreational facilities located at Montalvin Park in unincorporated Montalvin Manor. These improvements will serve lower to moderate income residents in the Montalvin Manor, Bayview and Tara Hills neighborhoods, who rely on Montalvin Manor Park for outdoor activities. It will also encourage youth, elders, and disabled groups to utilize the facilities and enhance the overall aesthetic appearance of the park. The Public Works Department identifies grant funding opportunities to leverage local dollars and provide CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 3 powered by Legistar™ File #:RES 2025-271,Version:1 additional improvements to the unincorporated communities in the County. The Land and Water Conservation Fund (LWCF) grant program is intended to increase outdoor recreational opportunities for the health and wellness of Californians. The LWCF was established in 1964 to assist states in planning, acquisition, and development of recreation lands. On August 4, 2020, the Great American Outdoors Act (GAOA) was signed into law, authorizing $900 million nationwide annually in permanent funding for LWCF. CONSEQUENCE OF NEGATIVE ACTION: County staff will not submit a grant application to the California State Parks Department and will be unable to move forward with proposed improvements at Montalvin Park. THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA and for Special Districts, Agencies and Authorities Governed by the Board .body IN THE MATTER OF Montalvin Park Fitness Node Project WHEREAS, the Congress under Public Law 88-578 has authorized the establishment of a federal Land and Water Conservation Fund Grant-In-Aid program, providing matching funds to the State of California and its political subdivisions for acquiring lands and developing Facilities for public outdoor recreation purposes; and WHEREAS, the California Department of Parks and Recreation is responsible for administration of the program in the State, setting up necessary rules and procedures governing APPLICATIONS by local agencies under the program; and WHEREAS, the APPLICANT certifies by resolution the approval of the APPLICATION and the availability of eligible MATCHING funds prior to submission of the APPLICATION to the State; and NOW, THEREFORE, BE IT RESOLVED that the BOARD OF SUPERVISORS hereby: 1.Approves the filing of an APPLICATION for Land and Water Conservation Fund assistance for the proposed; Montalvin Park Fitness Node 2.Certifies that the APPLICANT has reviewed, understands, and agrees to the General Provisions contained in the CONTRACT shown in the Grant Administration Guide; and 3.Agrees to abide by 54 U.S.C. §200305(f)(3) which requires, "No property acquired or developed with assistance under this section shall, without the approval of the National Secretary of the Interior, be converted to other than public outdoor recreation uses. The Secretary shall approve such conversion only if the Secretary finds it to be in accord with the then existing comprehensive statewide outdoor recreation plan and only upon such conditions as the Secretary deems necessary to assure the substitution of other recreation properties of at least equal fair market value and of reasonably equivalent usefulness and location." 4.Certifies that said agency has MATCHING funds from eligible source(s) and can finance 100 percent of the PROJECT, which up to half may be reimbursed; and 5.Agrees to comply with all applicable federal, state and local laws, ordinances, rules, regulations and CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 3 powered by Legistar™ File #:RES 2025-271,Version:1 guidelines. 6.Appoints the PUBLIC WORKS DIRECTOR as agent of the APPLICANT to conduct all negotiations and execute and submit all documents, including, but not limited to, APPLICATIONS, CONTRACTS, amendments, payment requests, and compliance with all applicable current state and federal laws which may be necessary for the completion of the aforementioned PROJECT.nd CONTRA COSTA COUNTY Printed on 10/13/2025Page 3 of 3 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3120 Name: Status:Type:Consent Item Passed File created:In control:7/16/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a second amendment to a lease between the County, as lessee, and the Bimla Lal 1986 Trust dated October 31, 1986, as lessor, to extend the term through December 31, 2027, with two one-year renewal options, for approximately 8,022 square feet of office space located at 151 Sand Creek Road, Building 6, in Brentwood at an initial annual rent of $144,360. (54% Federal, 38% State, 8% General Fund) Attachments:1. 151 Sand Creek 2nd Amendment - Lessor signature Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Second Amendment to Lease Agreement for Office Space Located at 151 Sand Creek Road in Brentwood. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a second amendment to a lease between the County, as lessee, and the Bimla Lal 1986 Trust dated October 31, 1986, as lessor, to extend the term through December 31, 2027, with two one-year renewal options, for approximately 8,022 square feet of office space located at 151 Sand Creek Road, Building 6, in Brentwood at an initial annual rent of $144,360, as requested by the Employment and Human Services Department, and as recommended by the Public Works Director. AUTHORIZE the Public Works Director, or designee, to exercise any options to extend the lease term. FISCAL IMPACT: 54% Federal Funds; 38% State Funds; 8% General Fund BACKGROUND: The County has leased this office space in Brentwood under the existing lease since 2011. The lease has been in holdover since July 1, 2022, while the County and lessor investigated settlement issues with the building. The County hired a structural engineer to inspect the building. The engineer determined that the structural safety of the part of the building occupied by CCC EHSD has not been impaired by soil settlements. CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3120,Version:1 The current annual rent for the leased space is $144,360. The proposed amendment will maintain the current rent through December 31, 2027. The proposed amendment will also give the County two one-year renewal options and clarify that the lessor, not the County, is responsible for any costs associated with the foundation of the building or the building settling. CONSEQUENCE OF NEGATIVE ACTION: If the amendment is not approved, the lease will remain in holdover, which could expose the County to costs associated with repairs and maintenance that could result from ongoing settling/foundation issues. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1 SECOND AMENDMENT TO LEASE Employment and Human Service Department 151 Sand Creek Road, Suites A-G Brentwood, California This second amendment (“Second Amendment”) is dated July 1, 2025, and is between THE BIMLA LAL 1986 TRUST DATED OCTOBER 31, 1986 (the “Landlord”) and the COUNTY OF CONTRA COSTA, a political subdivision of the State of California (the “Tenant”). Recitals A. Landlord, as successor-in-interest to Wells Fargo Bank, National Association, a California corporation, is the owner of the building located at 151 Sand Creek Road, Building 6 in Brentwood, California (the “Building”). B. Landlord and Tenant are parties to a lease dated June 28, 2011, as amended, under which Tenant is leasing from Landlord an approximately 8,022 square foot suite known as Units A-D in the Building (the “Lease”). The lease expired on June 30, 2022, at which time the parties agreed to extend the term of the Lease on a month-to-month basis. C. The parties desire to amend the Lease to (i) extend the term through December 31, 2027, (ii) provide the County two options to renew the lease, with each option having a one- year term, and (iii) clarify that Tenant has no responsibility, either directly or through Additional Rent, for the cost of maintenance or repairs that result from the settlement or movement of the Building (any such settlement or movement, “Settlement”). The parties therefore amend the Lease as follows: Agreement 1. All defined terms used but not defined in this second amendment have the meaning ascribed to them elsewhere in the Lease. 2. The original lease summary is replaced with the lease summary attached to this Second Amendment. 3. Section 3. TERM is deleted in its entirety and replaced with the following: 3. TERM 3.1 Initial Term. The initial term begins July 1, 2011, and ends on December 31, 2027. Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 2 3.2 Renewal Term. The Tenant has two options to renew this Lease for a term of one year for each option (each, a “Renewal Term”) upon all the terms and conditions set forth in this Lease. A. The Tenant will provide Landlord with written notice of its election to renew the lease 60 days prior to the end of the Term. However, if the Tenant fails to provide such notice, its right to renew the lease will not expire until 15 working days after the Tenant’s receipt of Landlord’s written demand that the Tenant exercise or forfeit the option to renew. B. Upon commencement of a Renewal Term, all references to the Term of this lease will be deemed to mean the Term as extended pursuant to this Section. 3.3 Termination. During the Renewal Term, with 60 days’ notice, Tenant may terminate this Lease. 4. Section 4. RENT is deleted in its entirety and replaced with the following: 4. RENT 4.1 Base Rent. The Tenant shall pay rent (“Base Rent”) monthly in advance beginning on July 1, 2011, in the amounts set forth below without deduction, offset, prior notice or demand. Base Rent is payable on the first day of each month in the amounts set forth below: A. Initial Term. Base Rent July 1, 2011 through December 31, 2014 $10,430.00 January 1, 2015 through June 30, 2017 $10,830.00 July 1, 2017 through December 31, 2019 $11,630.00 January 1, 2020 through December 31, 2027 $12,030.00 B. First Renewal Term. January 1, 2028 through December 31, 2028 $12,390.00 C. Second Renewal Term. January 1, 2029 through December 31, 2029 $12,760.00 4.2 Proration. Base Rent for any fractional month will be prorated and computed on a daily basis with each day's rent equal to one-thirtieth (1/30) of the monthly Base Rent. Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 3 4.3 Additional Rent. In addition to the Base Rent set forth above, Tenant shall pay Landlord the amounts set forth in subsections A. through E., below (collectively, "Additional Rent"). Tenant shall pay Additional Rent annually or monthly, at Landlord's election, in accordance with Section 4.4 (Payment of Additional Rent). For purposes of this Lease, "Proportionate Share" means the ratio, expressed as a percentage, of the square footage of the Premises to the total square footage of the Building. As of the date of this Lease, the parties have determined that Tenant's Proportionate Share of the Building is fifty-seven percent (57%). A. Real Property Taxes. Tenant's Proportionate Share of the Real Property Tax Expense, as defined below. "Real Property Tax Expense" means the amount of Real Property Taxes, as defined below, paid or incurred by Landlord in any calendar year (or portion thereof). "Real Property Taxes" means and includes all taxes, assessments (amortized over the longest period available to Landlord) levied or assessed upon the Building and the real property upon which it is situated, any state or local business taxes or fees measured by or assessed upon gross rentals or receipts, and other governmental charges, general and special, including, without limitation, assessments for public improvements or benefits, that are assessed, levied, and imposed by any governmental authority on the Building during the term. Real Property Taxes do not include any late fees or penalties, any municipal, County, state or federal net income, estate, succession, inheritance, sales, use or franchise taxes of Landlord or documentary transfer taxes, or tax increases of any kind in connection with the transfer, sale or change in ownership of all or part of the Building. B. Insurance. Tenant’s Proportionate Share of the Insurance Expense, as defined below. "Insurance Expense" means the amount of Insurance, as defined below, actually paid or incurred by Landlord in any calendar year (or portion thereof). "Insurance" means the All Risk Property Insurance maintained by Landlord covering the Building and all improvements thereto for perils including fire and earthquake, if applicable, for an amount equal to full replacement cost; liability and other insurance that Landlord reasonably deems necessary on the Premises or that may be required by Landlord's m ortgagee, including, but not limited to, earthquake, and flood insurance. C. Maintenance and Repairs. Tenant's Proportionate Share of the CAM Charges, as defined below. "CAM Charges" means common area maintenance charges and includes (i) all actual costs and expenses incurred by Landlord to operate and maintain those Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 4 areas within the Building, including the Building's entrances, walkways, sidewalks, lavatories, drives, parking facilities, and the Common Area, to repair Common Area facilities when reasonably required, to clean and remove trash from the Common Area and to provide security services to the Common Area, (ii) all actual costs and expenses incurred by Landlord to maintain and repair all common areas, parking lots, sidewalks, driveways, all landscaped areas, and other areas that are used in common by the tenants or occupants of the Building, and (iii) an administrative fee for services rendered by a third party manager that is equal to no more than five percent (5%) of the total CAM Charges, excluding administrative expenses, taxes, and insurance premiums. Notwithstanding any other provision of this Lease to the contrary, Tenant is not responsible for making any repairs, or for reimbursing Landlord for making repairs, that are necessitated by Settlement. D. Owners' Association Costs. Tenant's Proportionate Share of the costs and expenses directly attributable to the Building that are charged to Landlord by the property Owners' Association, as defined in Section 5, for (i) membership in the Owners' Association, and (ii) maintenance, repair and replacement of the landscaping, parking areas and other amenities in the Common Area, excluding amounts that are imposed or assessed for reserves for future replacements and repairs (together, "Owners' Association Costs"); provided such costs are not duplicative of costs included in CAM Charges. E. HVAC and Janitorial. Tenant's obligation under Section 6.2 - Landlord's Obligation, to reimburse Landlord for (i) the cost of maintaining the HVAC System, as defined in Section 6.2, and (ii) the cost of providing janitorial services to the Premises. F. Excluded Charges. Notwithstanding any provision of this Lease to the contrary, Landlord and Tenant acknowledge and agree that the following items are excluded from CAM Charges, Owners' Association Costs, and other Additional Rent to be reimbursed or paid by Tenant: i. Any costs for repairs necessitated by Settlement. ii. Any costs or expenses relating to any loan, lien, or mortgage that encumbers all or any portion of the Building or the Property, including without limitation, any principal, interest, amortization, fees or other payments relating thereto. iii. Depreciation of the Building or any major systems of Building service equipment. iv. The cost of, or any related amortization or depreciation of the cost of, acquiring, construction, remodeling, refurbishing or expanding the Building or the Center or any portion thereof, including without limitation, buildings, improvements, common areas, parking areas, or any related Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 5 facilities or services. v. All costs and expenses associated with leasing to other tenants, including tenant improvements allowances, attorneys' fees, brokerage commissions, and architectural fees, if any. vi. Any cost incurred in complying with hazardous materials laws. vii. Capital taxes, income taxes, corporate taxes, corporation capital taxes, excise taxes, profits taxes or other taxes personal to the Landlord or the Owners' Association. viii. Costs or expenses arising from failure by Landlord or the Owners' Association to timely pay bills or other obligations, including without limitation, any late charges, penalties or interest relating thereto, except to the extent arising from default of Tenant. ix. Costs or expenses arising from any bad debt of Landlord or the Owners' Association. x. Reserves of any kind or nature. xi. Costs or expenses arising from the breach by Landlord of this Lease or any other lease with any other tenant or occupant of the Building. xii. Capital expenditures, as defined as costs exceeding $50,000 per year. xiii. Costs or expenses arising from the negligence or willful misconduct of Landlord, the Owners' Association, or their agents, employees or contractors, or any tenant or occupant other than Tenant. xiv. Costs or expenses arising in connection with disposition of all or any portion of the Building or the Center, or any improvements located thereon. xv. Costs or expenses incurred by Landlord or the Owners' Association to comply with any court orders, judgments, court decrees, governmental laws, rules, regulations, codes, or other governmental requirements, including without limitation, the Americans with Disabilities Act, unless such cost or expense should be borne by Tenant pursuant to Section 2.2 - Compliance with Law and Private Restrictions . xvi. Costs or expenses that arise as a result of improper or faulty construction, defective workmanship, defective components or equipment, design defects, or latent defects, including any maintenance, repairs or replacements relating thereto. Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 6 xvii. Profits or sums paid to affiliates, subsidiaries or other related entitles of Landlord to the extent exceeding the market cost of such materials or services. 4.4 Payment of Additional Rent. Landlord may elect to be paid Additional Rent (i) annually, within 120 days after the end of a calendar year, when Landlord's actual costs and expenses for the relevant period are known, or (ii) monthly, based on an estimate of what Landlord's actual costs and expenses for the relevant period will be. A. Annual Payments. If Landlord elects to be paid Additional Rent annually, within 120 days after the end of the calendar year, or, if applicable, within 120 days after the end of the Term, Landlord shall (i) calculate the actual Additional Rent due for the relevant period, based on actual expenses incurred by Landlord, and (ii) invoice Tenant for any Additional Rent due for the relevant period based on actual expenses incurred by Landlord. Tenant shall pay the amount so invoiced within 30 days of receipt of the invoice. B. Monthly Payments. If Landlord elects to be paid Additional Rent monthly, Landlord shall provide Tenant with a reasonable estimate of the amount of Additional Rent due for the upcoming year (or portion thereof). That amount will be divided by the number of months in the year (or portion thereof) to determine the "Estimated Monthly Additional Rent." Tenant shall pay the Estimated Monthly Additional Rent to Landlord monthly in advance, on the first day of each month. Within 120 days after the end of the calendar year, or, if applicable, within 120 days after the end of the term, Landlord shall (i) calculate the actual Additional Rent due for the relevant period, and (ii) provide Tenant with a statement that compares the actual expenses incurred by Landlord for the relevant period with the total payments of Estimated Monthly Additional Rent paid by Tenant during such period (a "Reconciliation Statement"). If Tenant's total payments of Estimated Monthly Additional Rent for the period are less than the amount of actual expenses incurred by Landlord, Tenant shall pay to Landlord the amount of such deficiency within 30 days after receipt of the Reconciliation Statement. If Tenant's total payments of Estimated Monthly Additional Rent for such period exceed actual expenses incurred by Landlord for such period, Landlord shall (i) if the lease is still in effect, apply the excess amount against the next payments of Base Rent and Additional Rent due hereunder, and (ii) if the lease has expired or has otherwise been terminated, issue a refund to Tenant for the excess amount within 30 days after issuance of the Reconciliation Statement. The Estimated Monthly Additional Rent may be adjusted by Landlord upon 30 days' written notice to Tenant. C. Inspection of Books. Whether Landlord elects to receive payments of Additional Rent annually or monthly, Tenant has the right to inspect Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 7 and audit Landlord's books and records relating to the amounts charged to Tenant as Additional Rent, including a reconciliation of Owners ' Association Costs, and to set forth specific objections to amounts charged to Tenant. If the Tenant's inspection and audit reveals the Tenant was overcharged for Additional Rent , Landlord shall remit the amount overcharged to Tenant with interest at a rate of one percent (1.0 %) per month from the date of overpayment until the date paid to Tenant in full within 15 days of demand therefore. In addition, if the amount overcharged equals or exceeds three percent (3%) of the entire CAM Charges for the relevant period, Landlord shall also pay the reasonable costs of such inspection and audit to Tenant with such payment. Tenant may, after the expiration of the 15-day period (and without any additional notice or cure period), withhold any and all installments of Base Rent, Additional Rent and other charges payable to Landlord pursuant to this Lease and apply the same to the payment of such indebtedness. Landlord shall (i) keep separate and complete books of account covering the CAM Charges and the computation of Additional Rent, and (ii) retain all relevant records for at least three years. Tenant shall cause any such inspection to occur within two years of receipt of the Reconciliation Statement. Tenant may not cause such inspection to occur more than once in any twelve month period. In no event may this section be deemed to allow any review of Landlord's records by any subtenant of Tenant. Tenant may not withhold payment of the invoice until after the completion of such inspection. D. Estimated Payments for July 1, 2025 - December 31, 2025. For the period beginning July 1, 2025, and continuing through December 31, 2025, Landlord has elected to be paid estimated payments of Additional Rent monthly and has determined the Estimated Monthly Additional Rent to be $5,849.42. Subject to the terms of this lease, Tenant shall pay such amount to Landlord on the first day of each month beginning July 1, 2025, and continuing through December 31, 2025. 4.5 Late Charge and Interest. Tenant hereby acknowledges that late payment by Tenant to Landlord of Base Rent, Additional Rent (collectively, "Rent"), or other sums due hereunder, will cause Landlord to incur costs not contemplated by this Lease, the exact amount of which will be difficult to ascertain. Accordingly, if any installment of Rent due from Tenant is not received by Landlord within ten (10) days after its due date and provided that Landlord has provided Tenant with written notice that Rent is delinquent, then Tenant shall pay to Landlord a late charge equal to ten percent (10%) of such overdue amount. The parties hereby agree that such late charge represents a fair and reasonable estimate of the costs Landlord may incur by reason of late payment by Tenant. Acceptance of the late charge by Landlord together with payment of the overdue Rent will cure the default. 4.6 Place of Payment. All payments of Rent are to be paid to Landlord at the address shown in Section 30 (Notices), or to such other person or to such place as Landlord may from time to time designate in writing. Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 8 4. Section 6. MAINTENANCE AND REPAIRS is deleted in its entirety are replaced with the following: 6. MAINTENANCE AND REPAIRS 6.1 Tenant's Obligations. Except as otherwise specifically provided herein and except to the extent the need for repairs is caused by Settlement, Tenant shall, at Tenant's sole cost, keep in good and safe condition, order, and repair, and replace when necessary, all components, portions and areas of the Premises, including, (i) all plumbing, automatic fire extinguishing and sewage systems, including water and drain lines, sinks, toilets, faucets, drains, showers and water fountains to the extent such systems are within the Building and exclusively serve the Premises, (ii) all interior electrical and lighting facilities, and other operating systems, appliances, and equipment exclusively serving the Premises or located within the Premises, (iii) all fixtures, interior walls, interior surfaces of exterior walls, wall coverings, window coverings, carpets, floors, floor coverings, partitioning, ceilings and ceiling tiles located in the Premises, and (iv) all windows (including glazing), doors, entrances, plate glass and skylights located in the Premises. Tenant shall have the benefit of all warranties available to Landlord regarding the equipment or items in the Premises that are Tenant's obligation to maintain. Tenant shall provide and pay for janitorial service to the Premises. All repairs and maintenance required to be made by Tenant hereunder are to be made promptly with new materials of like kind and quality. Notwithstanding any other provision in this Lease to the contrary, Tenant is not responsible for normal wear and tear in the Premises and is not required to paint or re- carpet the Premises upon termination of the Lease. Subject to the provisions of Section 6.4 - Perilous Conditions below, if the repair work affects the exterior or any structural parts of the Building, or if the estimated cost of any item of repair exceeds $2,000, then Tenant shall first obtain Landlord's written approval of the scope of work, plans for the work, materials to be used, and the contractor. Landlord's approval of the proposed work may not be unreasonably withheld or delayed. Tenant shall promptly notify Landlord of the need for any repairs to the HVAC System that serves the Premises so that Landlord can make the needed repairs as required by Section 6.2 - Landlord's Obligations and Section 6.4 - Perilous Conditions, as applicable. Notwithstanding any other provision of this Lease to the contrary, Tenant is not responsible for making any repairs, or for reimbursing Landlord for making repairs, that are necessitated by Settlement. 6.2 Landlord’s Obligations. A. Building. Landlord shall maintain in good condition, order and repair, the foundation, floor slabs, roof, structural components and exterior side of the exterior walls of the Building and its exterior portions, including exterior lighting, landscaping, and windows. With the exception of maintenance and repairs that are necessitated by Settlement, all such maintenance and repair costs Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 9 and expenses (excluding replacements and reserves set aside for maintenance and/or replacements) are a part of CAM charges. B. HVAC System. Landlord shall maintain in good condition, order and repair all portions of the heating ventilation and air conditioning system that exclusively serves the Premises (the "HVAC System"), including all ducts, pipes, vents, compressors, fans, and thermostats whether located within the Premises or outside the Premises. All costs and expenses incurred by Landlord in maintaining and repairing the HVAC System are to be paid to Landlord by Tenant pursuant to Section 4.3.E. – HVAC and Janitorial above. C. Janitorial Services. Landlord shall provide janitorial services to the Premises. All costs and expenses incurred by Landlord in providing janitorial services to the Premises are to be paid to Landlord by Tenant pursuant to Section 4.3.E. – HVAC and Janitorial above. Subject to the provisions of Section 6.4 (Perilous Conditions), Landlord has no obligation to make repairs under subsection A. and B. above until a reasonable time after Landlord’s receipt of written notice from Tenant of the need for such repairs. 6.3 Services by Landlord. If Tenant determines that the Premises is in need of maintenance, construction, remodeling, janitorial, or similar service that is beyond Landlord's responsibilities under this Lease, at Tenant's written request, Landlord shall perform such service at Tenant's expense. In performing the service, Landlord shall consult with Tenant and use either licensed insured contractors or employees of Landlord. Landlord shall obtain Tenant's prior written approval of the scope, terms, and cost of any contracts. Tenant may, by giving Landlord 30 days prior written notice, change the level of service, terminate any or all service, or require that a service be performed by a different contractor. 6.4 Perilous Conditions. If the Tenant's Director of Public Works becomes aware of a perilous condition on the Premises that, in his or her opinion, substantially and significantly threatens the health and safety of Tenant employees and/or invitees ( a "Perilous Condition"), the Director of Public Works, or his or her designee, will immediately notify Landlord of the Perilous Condition and Landlord shall use best efforts to immediately eliminate the Perilous Condition. Landlord shall immediately address any condition reasonably constituting an emergency, whether Landlord learns of the condition through Tenant or otherwise. If Landlord fails to address a Perilous Condition within 24 hours after Tenant's notice or to immediately address an emergency situation, Tenant may attempt to resolve the Perilous Condition or emergency situation. Landlord shall reimburse Tenant in full for any costs incurred by Tenant in addressing the Perilous Condition or emergency situation Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 10 that exceed Tenant's obligations under this Lease, promptly upon receipt of Tenant's invoice. 5. Section 12.6 Payment is deleted in its entirety. 6. Section 30. NOTICES is deleted in its entirety and replaced with the following: 30. Notices. Any notice required or permitted under this lease must be in writing and sent by overnight delivery service or registered or certified mail, postage prepaid and directed as follows: To Lessor: The Bimla Lal Trust c/o KCM Inc 3140 Gold Camp Drive, #150 Rancho Cordova, CA 95670 To County: Contra Costa County Public Works Department Attn: Principal Real Property Agent 255 Glacier Drive Martinez, CA 94553 Either party may at any time designate in writing a substitute address for the address set forth above and thereafter notices are to be directed to the substituted address. If sent in accordance with this Section, all notices will be deemed effective (i) the next business day, if sent by overnight courier, or (ii) three days after being deposited in the United States Postal system. [Remainder of Page Intentionally Left Blank] Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 11 7. All other terms of the Lease remain unchanged. Lessor and County are causing this second amendment to be executed as of the date set forth in the introductory paragraph. COUNTY OF CONTRA COSTA, a The Bimla Lal 1986 Trust, political subdivision of the State of dated October 31, 1986 California By: _______________________ By: _______________________ Warren Lai Anil Lal, Trustee Public Works Director RECOMMENDED FOR APPROVAL: By: _______________________ Jessica L. Dillingham Principal Real Property Agent By: _______________________ Margaret J. Eychner Senior Real Property Agent APPROVED AS TO FORM THOMAS L. GEIGER, COUNTY COUNSEL By: _______________________ Kathleen M. Andrus Deputy County Counsel ME: WLP560 \\Pw-Data\Grpdata\Realprop\LEASE MANAGEMENT\BRENTWOOD\151 SAND CREEK RD BLDG 6 - T00683\LEASES\2nd Lease Amendment - 2025\151 Sand Creek 2nd Amendment - Final.Docx Docusign Envelope ID: 0BCDF97A-EC85-4093-928D-D6E64835FFEB 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3121 Name: Status:Type:Consent Item Passed File created:In control:7/17/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute, on behalf of the County and the Public Works Director, a Participating Addendum with Federal Express Corporation, in an amount not to exceed $250,000, for the purchase of Small Package Delivery Service for use County- Wide, during the period of August 5, 2025 through November 27, 2026 under the terms of the Master Contract awarded by NASPO and the State of Utah and offered through the State of California, Department of General Services, Countywide. (100% User Departments) Attachments:1. FEDEX Master Agreement with NASPO - MA 454, 2. PA_7-22-99-45-02_and_A1-A3 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Participating Addendum with Federal Express Corporation ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Purchasing Agent,or designee,to execute,on behalf of the County and the Public Works Director,a Participating Addendum with Federal Express Corporation,in an amount not to exceed $250,000,for the purchase of Small Package Delivery Service for use County-Wide,during the period of August 5,2025 through November 27,2026 under the terms of the Master Contract awarded by NASPO and the State of Utah and offered through the State of California, Department of General Services, Countywide. FISCAL IMPACT: Product and service costs paid by County Departments (100% County Departments) BACKGROUND: Contra Costa County Purchasing Services is requesting approval of a Participating Addendum for the purchase of Small Package Delivery Service offered through Federal Express Corporation.Products are guaranteed through the master contract awarded by NASPO ValuePoint and State of Utah.Approval of the Participating Addendum between Contra Costa County and Federal Express Corporation,allows the County to obtain guaranteed pricing available through the NASPO ValuePoint agreement and the State of Utah and offered through the State of California,Department of General Services.The purchase will support Departments County Wide with Small Package Delivery Service at substantially less than we would without this benefit. CONSEQUENCE OF NEGATIVE ACTION: Without approval of this agreement, County Departments would be paying full price for Small Package Delivery purchases we make today. 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ZKLFKWKH&RQWUDFWRUQRZKDVRUZKLFKPD\DFFUXHWRWKH&RQWUDFWRULQ WKHIXWXUHE\UHDVRQRIDQ\YLRODWLRQRIVWDWHRUIHGHUDODQWLWUXVWODZV 86&RUD3DUWLFLSDWLQJ(QWLW\¶VVWDWHDQWLWUXVWSURYLVLRQVDVQRZ LQHIIHFWDQGDVPD\EHDPHQGHGIURPWLPHWRWLPHLQFRQQHFWLRQZLWKDQ\ JRRGVRUVHUYLFHVSURYLGHGLQWKDWVWDWHIRUWKHSXUSRVHRIFDUU\LQJRXWWKH &RQWUDFWRU VREOLJDWLRQVXQGHUWKLV0DVWHU$JUHHPHQWRU3DUWLFLSDWLQJ $GGHQGXPLQFOXGLQJDWWKH3DUWLFLSDWLQJ(QWLW\ VRSWLRQWKHULJKWWR FRQWURODQ\VXFKOLWLJDWLRQRQVXFKFODLPIRUUHOLHIRUFDXVHRIDFWLRQ AttachmentB:ScopeofWork NASPOSmallPackageDeliveryServices 1.ExclusionofListedCharges: Contractorcertifiesthefollowingregardingtheexclusionoflistedcharges: a.TheContractorshallnotproposeorapplypickͲupchargesorweeklyserviceinadditiontothe contractedratesduetoaggregateNASPOValuePointvolumeanticipated. b.TheContractorshallnotrequireaminimumnumberofpackagespertrip,perday,perweekorper month. 2.CarrierPickͲUp: ContractorwillpickͲuppackagesdirectlyfromallrequestingagenciesandpoliticalsubdivisionsupon request.ContractormustbilleachAuthorizedUserforshipmentstheAuthorizedUsertenderstothe Carrier.Packagesmustbescannedwhenpickedupatthelocation. 3.MoneyBackGuarantee a.Contractor’sMoneyBackGuaranteeiscurrentlysuspendedexceptforOvernightservices.Upon reinstatementoftheMoneyBackGuarantee,thefollowingconditionsshallapply. b.Contractormustprovidea100%MoneyBackGuarantee.TheCarriershallfullyrefundorcreditthe AuthorizedUseraccountforthepackagesthatarenotdeliveredorpickedupinaccordancewiththe guaranteeddeliveryservice.AuthorizedUsershalldecidebetweenarefundoracredittotheir account.Packagesthataredeliveredover60secondsaftertheguaranteeddeliverytimeare consideredlate.TheAuthorizedUsershallrequesttherefundorcreditwithin30daysofthe scheduleddeliverytime.Carriersareencouragedtoofferautomaticrefunds.Ifthelatepackage meetsoneormoreoftheCarrier’sexceptioncriteria,asstatedintheServiceGuide,theCarrieris notobligatedtoissuearefundtotheAuthorizedUser. c.Carriermustprovideclearlymarkedmoneybackguaranteedzonebasedpricesheets(schedulesof ratesandcharges)foreachserviceshowingratesandchargesbyweightandzoneforallcontiguous 48statedomesticshipping.SeparateratesinpagesmaybeprovidedandclearlymarkedforHawaii andAlaskaandPuertoRicoservices.Carriersofferingpricingforintrastategroundservicesonly mustprovideseparateclearlymarkedzonebasedpricingforthedesignatedstate.Rateswillbein dollarsandcentsperpound. d.NonͲMoneyBackGuarantee:Contractormustproposeamoneybackguarantee.IftheContractor optstoadditionallyproposeanonͲmoneybackguaranteeoption,theContractormustclearly delineatebetweenthemoneybackguaranteecostandthenonͲmoneybackguaranteecost.(This portionoftheScopemaybeupdateddependingonthevendor’ssubmissionandtheirMoneyBack guaranteetheContractorprovides.)TheMoneyBackGuaranteeshallonlyapplytoContractor’s singlepricingresponse/offering,andshallnotapplytoanymultiplepricingresponse/offering. 4.CarrierCapabilities: ContractorprovidinginterstateservicesmustserveeveryzipcodeintheUnitedStatesorifproviding interstateservicesincertainstatesonly,offerservicesineveryzipcodeinthestatesinwhichservices areprovided.TheContractorprovidingintrastateservicesshallserveeveryzipcodewithinthe boundariesoftheParticipatingStaterequestingintraͲstateservicesasidentifiedinthisRFP. 5.Software: Contractorshallprovideadescriptionofhowthesoftwareisaccessedinthesolicitationresponse. Including,ifanonlineapplicationisavailableinsteadoforalongwiththesoftwareneededtorunthe shippingsystem.TheContractorshallmaintainthesoftwareandwebsitefreeofchargetothe ParticipatingUsersandMasterAgreement.CustomermustagreetoContractor’sstandardsoftware licensetermsandconditionspriortoutilizinganyContractorsoftware. 6.ShipmentofMaterials: a.Describetheprocessforpickingupdangerous,HazardousorOtherwiseRestrictedMaterials: Carriershallbecapableofshippingavarietyofhazardous,dangersorotherrestrictedtypesof materials.Contractorshallprovideitspolicyfordangerous,hazardous,andrestrictedmaterials. b.EvidentiaryMaterials:Describetheprocessandtrackingforevidentiarymaterials.Also,describean instanceanddetailtheapproachtakenwhentheCarrier’sprocessneededtobemodifiedfora participatingstate’slaws,policies,orprocedures.Alternatively,describehowCarrierwould approachmodifyingtheirprocessforanAuthorizedUserbasedontheuser’slaws,policies,or procedures.Note:Contractormustbeabletoprovideservicesforshipmentsofevidentiary materialsincompliancewithanyparticipatingstate’slaws,policiesorprocedures. 7.DeliverasAddressed: Contractor’sstandarddeliveryprocedureistoperformanaddresscorrectionandforwardthepackage tothecorrectedaddress.Intheeventacorrectaddresscannotbedetermined,anypackagesreturned tosendersduetoanincorrectaddressshallbeassessedareturnfee. Single National Carrier Pricing FEDEX PRIORITY OVERNIGHT PO Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 0.34 7.16 7.39 8.57 9.03 9.31 10.02 10.34 11.64 11.64 12.23 7.16 Pak1 7.25 9.60 12.08 13.40 14.53 15.52 15.94 16.86 16.86 16.99 7.25 Pak2 7.39 10.48 13.62 14.81 16.46 17.11 17.79 18.80 18.80 18.43 7.39 1 7.25 9.60 12.08 13.40 14.53 15.52 15.94 16.86 16.86 16.99 7.25 2 7.39 10.48 13.62 14.81 16.46 17.11 17.79 18.80 18.80 18.43 7.39 3 8.34 11.10 15.07 16.44 18.23 18.81 19.46 20.56 20.56 23.52 8.34 4 8.96 11.62 16.35 17.99 19.91 20.47 21.28 22.45 22.45 25.50 8.96 5 9.07 12.13 17.86 19.66 21.59 22.20 22.99 24.64 24.64 27.22 9.07 6 9.97 12.81 19.35 21.24 23.36 23.75 24.77 26.50 26.50 29.19 9.97 7 10.41 13.46 20.68 22.79 25.04 25.57 26.43 28.14 28.14 31.07 10.41 8 10.65 14.11 21.99 24.27 26.74 27.39 28.16 29.63 29.63 32.55 10.65 9 10.75 14.64 23.25 25.82 28.41 29.15 29.95 31.66 31.66 34.54 10.75 10 10.76 14.65 24.33 27.16 30.07 30.83 31.76 33.43 33.43 36.42 10.76 11 11.80 16.09 25.60 28.68 31.76 32.67 33.45 35.46 35.46 37.99 11.80 12 12.26 16.72 26.97 29.97 33.28 34.49 35.27 36.95 36.95 38.81 12.26 13 12.45 17.39 28.28 31.33 34.64 36.29 36.95 38.73 38.73 39.85 12.45 14 12.97 18.03 29.72 32.67 35.99 37.86 38.76 40.60 40.60 40.93 12.97 15 13.25 18.68 30.74 34.00 37.32 39.10 40.24 42.12 42.12 42.10 13.25 16 13.63 19.32 32.20 35.27 38.55 40.13 41.24 43.20 43.20 43.71 13.63 17 14.21 19.97 33.15 36.37 39.42 41.03 42.16 44.15 44.15 44.90 14.21 18 14.68 20.60 34.13 37.16 40.33 41.93 43.29 45.24 45.24 46.67 14.68 19 15.00 21.15 34.92 37.92 41.23 42.85 44.43 46.71 46.71 47.83 15.00 20 15.11 21.62 35.83 38.88 42.12 43.87 45.43 47.67 47.67 50.89 15.11 21 15.78 22.27 36.59 39.83 43.00 44.74 46.65 48.74 48.74 52.24 15.78 22 16.23 22.76 37.48 40.74 43.90 45.78 47.68 49.86 49.86 53.43 16.23 23 16.57 23.23 38.40 41.75 44.90 46.75 48.81 51.22 51.22 54.24 16.57 24 16.94 23.64 39.37 42.82 46.12 47.78 49.80 52.17 52.17 55.31 16.94 25 17.22 23.97 40.41 43.67 47.36 48.94 50.82 53.78 53.78 56.33 17.22 26 17.71 24.70 41.52 44.77 48.59 50.19 51.88 54.61 54.61 57.28 17.71 27 18.07 25.15 42.54 46.05 49.93 51.28 52.87 56.12 56.12 58.23 18.07 28 18.51 25.69 43.66 47.36 50.93 52.27 53.97 57.10 57.10 59.41 18.51 29 18.85 26.13 44.79 48.35 52.04 53.44 55.15 58.33 58.33 60.73 18.85 30 18.88 26.34 45.67 49.48 53.06 54.47 55.49 59.74 59.74 61.80 18.88 31 19.56 27.09 46.65 50.60 54.17 55.59 57.39 60.97 60.97 62.87 19.56 32 20.12 27.72 47.68 51.73 55.26 56.67 58.48 62.35 62.35 64.21 20.12 33 20.58 28.42 48.59 52.84 56.39 57.96 59.81 63.75 63.75 65.52 20.58 34 21.04 28.87 49.69 53.94 57.62 59.19 61.02 65.24 65.24 66.75 21.04 35 21.70 29.40 50.82 55.09 58.71 60.43 62.25 66.52 66.52 68.04 21.70 36 22.21 29.87 51.90 56.20 59.86 61.77 63.46 67.89 67.89 69.52 22.21 37 22.24 30.72 52.93 57.35 61.05 63.16 64.81 69.14 69.14 70.58 22.24 38 22.59 31.23 53.85 58.34 62.22 64.62 66.04 70.75 70.75 71.91 22.59 39 23.29 31.76 54.88 59.45 63.41 65.97 67.35 72.16 72.16 73.39 23.29 40 23.53 32.28 55.86 60.55 64.56 67.22 68.70 73.69 73.69 74.74 23.53 41 24.09 32.93 56.87 61.73 65.77 68.31 70.00 75.23 75.23 76.32 24.09 42 24.45 33.59 57.98 62.81 67.09 69.92 71.45 76.76 76.76 77.51 24.45 43 25.10 34.22 59.11 63.93 68.32 71.05 72.90 78.30 78.30 78.72 25.10 44 25.66 34.91 60.15 65.07 69.55 72.30 74.44 79.34 79.34 80.14 25.66 45 26.21 35.66 61.20 66.17 70.91 73.55 75.64 80.63 80.63 81.63 26.21 46 26.74 36.44 62.26 67.33 72.26 74.81 76.96 82.15 82.15 82.68 26.74 47 27.15 37.18 63.38 68.29 73.59 75.87 78.18 83.26 83.26 84.01 27.15 48 27.36 37.92 64.28 69.45 74.91 77.26 79.68 84.77 84.77 85.08 27.36 49 27.84 38.79 65.16 70.51 76.20 78.50 81.07 86.02 86.02 86.96 27.84 50 27.85 39.20 65.19 70.52 76.24 79.48 81.11 87.28 87.28 88.27 27.85 51 29.06 40.42 67.18 72.77 79.04 81.19 84.17 88.77 88.77 89.75 29.06 52 29.49 41.28 68.21 73.90 80.39 82.56 85.81 90.33 90.33 91.34 29.49 53 30.10 41.96 69.22 75.12 81.81 83.87 87.28 91.81 91.81 92.79 30.10 54 30.57 42.81 70.32 76.17 83.04 85.52 88.94 93.74 93.74 94.26 30.57 55 31.01 43.58 71.70 77.17 84.31 86.95 90.24 95.12 95.12 95.48 31.01 56 31.59 44.43 73.04 78.17 85.62 88.54 91.71 97.06 97.06 97.17 31.59 57 32.19 45.19 74.36 79.20 86.85 90.00 93.26 98.61 98.61 98.66 32.19 58 32.90 45.90 75.70 80.30 88.17 91.61 94.92 100.36 100.36 100.51 32.90 59 33.37 46.68 77.04 81.53 89.51 93.05 96.56 102.07 102.07 101.95 33.37 60 34.03 47.42 78.28 82.62 90.97 94.62 97.76 103.96 103.96 103.72 34.03 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX PRIORITY OVERNIGHT PO Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 61 34.63 48.33 79.62 84.11 92.43 96.08 97.77 105.83 105.83 105.58 34.63 62 35.44 49.18 80.85 85.66 93.85 97.68 101.43 107.88 107.88 107.42 35.44 63 36.04 50.16 82.21 86.92 95.45 99.38 103.12 109.93 109.93 109.27 36.04 64 36.72 51.12 83.57 88.40 96.99 101.08 104.74 111.75 111.75 111.03 36.72 65 37.32 52.12 84.78 89.82 98.55 102.86 106.22 113.54 113.54 110.31 37.32 66 38.01 53.07 86.14 91.28 100.13 104.56 108.10 115.62 115.62 114.35 38.01 67 38.22 54.07 87.36 92.87 101.81 106.38 109.96 117.27 117.27 116.20 38.22 68 39.37 55.03 88.69 94.42 103.32 107.92 111.75 119.09 119.09 118.08 39.37 69 40.13 55.99 90.03 95.99 104.90 107.95 113.63 120.74 120.74 119.94 40.13 70 40.42 56.45 90.04 97.46 104.94 107.97 115.16 122.53 122.53 121.65 40.42 71 41.41 58.04 92.63 99.00 108.16 112.66 117.26 124.20 124.20 123.38 41.41 72 41.93 59.05 92.65 100.63 109.24 114.38 117.28 126.41 126.41 125.39 41.93 73 42.18 60.12 95.28 102.16 109.26 115.94 119.33 128.59 128.59 126.83 42.18 74 42.19 61.06 96.52 103.75 111.07 117.55 121.49 130.74 130.74 128.57 42.19 75 42.21 61.61 96.53 103.76 113.36 119.13 123.49 132.62 132.62 130.72 42.21 76 44.56 63.14 99.09 106.74 115.64 120.69 125.46 134.71 134.71 132.43 44.56 77 44.86 64.10 99.56 108.21 116.08 122.28 127.15 136.61 136.61 134.17 44.86 78 44.89 64.49 99.57 109.57 116.47 122.38 128.76 138.47 138.47 135.91 44.89 79 44.90 65.38 99.59 111.00 117.55 123.96 129.59 140.39 140.39 137.88 44.90 80 44.93 66.12 100.96 112.36 119.20 127.00 130.61 142.31 142.31 139.76 44.93 81 47.95 67.29 102.30 112.38 120.79 128.46 132.81 144.25 144.25 141.47 47.95 82 48.24 68.78 105.32 115.28 121.76 130.28 135.31 146.06 146.06 144.41 48.24 83 49.26 69.64 105.34 116.62 126.91 130.30 136.50 148.15 148.15 146.00 49.26 84 49.30 70.39 106.97 116.66 127.50 132.66 138.28 150.23 150.23 147.47 49.30 85 49.31 71.25 108.60 119.39 127.53 135.01 139.75 151.23 151.23 149.44 49.31 86 50.92 71.46 111.92 120.79 128.23 136.59 141.97 153.95 153.95 150.94 50.92 87 50.93 72.99 112.94 122.20 130.09 137.84 143.36 155.75 155.75 152.80 50.93 88 50.95 73.18 114.74 123.54 134.55 139.39 145.37 157.25 157.25 154.68 50.95 89 50.96 73.19 116.16 125.02 136.05 141.05 146.47 158.76 158.76 156.23 50.96 90 50.99 73.21 117.57 126.36 137.76 142.85 148.10 160.44 160.44 158.23 50.99 91 53.93 76.36 118.76 127.80 138.95 143.88 149.50 162.50 162.50 161.15 53.93 92 53.94 76.47 120.45 129.29 139.06 146.08 151.33 163.45 163.45 163.02 53.94 93 53.96 77.33 121.78 129.30 139.07 147.68 153.56 166.28 166.28 164.91 53.96 94 53.97 78.13 123.21 132.10 139.10 149.22 154.37 168.46 168.46 166.90 53.97 95 53.99 78.14 124.59 132.12 141.72 150.82 155.98 170.09 170.09 168.61 53.99 96 57.16 79.50 125.79 134.86 146.75 152.53 157.43 171.94 171.94 170.37 57.16 97 57.68 79.50 127.08 135.68 146.77 154.08 160.10 173.58 173.58 171.93 57.68 98 57.69 79.50 128.42 135.68 146.78 155.30 161.80 174.90 174.90 173.55 57.69 99 58.30 79.50 129.32 135.68 146.81 155.82 162.18 174.90 174.90 174.90 58.30 100 58.30 79.50 129.32 135.68 149.46 155.82 162.18 174.90 174.90 174.90 58.30 101 60.73 84.48 133.36 141.27 154.49 161.10 166.36 179.58 179.58 178.66 60.73 102 61.33 85.34 134.67 142.67 156.02 162.68 168.03 181.35 181.35 180.42 61.33 103 61.91 86.16 136.00 144.07 157.54 164.30 169.68 183.12 183.12 182.19 61.91 104 62.52 87.01 137.33 145.47 159.09 165.85 171.31 184.93 184.93 183.96 62.52 105 63.13 87.84 138.63 146.87 160.61 167.49 172.97 186.70 186.70 185.75 63.13 106 63.73 88.66 139.95 148.29 162.13 169.07 174.60 188.47 188.47 187.50 63.73 107 64.33 89.50 141.27 149.69 163.67 170.68 176.27 190.24 190.24 189.28 64.33 108 64.92 90.36 142.61 151.08 165.19 172.28 177.92 192.04 192.04 191.04 64.92 109 65.52 91.20 143.93 152.48 166.74 173.84 179.56 193.83 193.83 192.80 65.52 110 66.12 92.02 145.26 153.88 168.27 175.46 181.20 195.59 195.59 194.57 66.12 111 66.74 92.88 146.56 155.27 169.80 177.04 182.87 197.37 197.37 196.35 66.74 112 67.35 93.70 147.89 156.67 171.31 178.65 184.49 199.13 199.13 198.12 67.35 113 67.95 94.54 149.19 158.07 172.86 180.24 186.15 200.94 200.94 199.90 67.95 114 68.53 95.37 150.53 159.47 174.39 181.82 187.80 202.71 202.71 201.65 68.53 115 69.15 96.20 151.85 160.87 175.91 183.44 189.45 204.49 204.49 203.43 69.15 116 69.75 97.05 153.17 162.27 177.43 185.02 191.09 206.26 206.26 205.18 69.75 117 70.36 97.89 154.49 163.67 178.95 186.63 192.73 208.02 208.02 206.98 70.36 118 70.96 98.72 155.83 165.06 180.51 188.20 194.39 209.82 209.82 208.74 70.96 119 71.55 99.55 157.14 166.46 182.03 189.81 196.02 211.59 211.59 210.49 71.55 120 72.13 100.38 158.44 167.87 183.58 191.41 197.69 213.36 213.36 212.27 72.13 121 72.73 101.24 159.77 169.28 185.07 193.01 199.33 215.14 215.14 214.04 72.73 122 73.35 102.08 161.10 170.68 186.63 194.61 200.98 216.93 216.93 215.82 73.35 123 73.96 102.90 162.42 172.06 188.15 196.19 202.65 218.72 218.72 217.59 73.96 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX PRIORITY OVERNIGHT PO Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 124 74.54 103.76 163.73 173.49 189.67 197.78 204.26 220.50 220.50 219.33 74.54 125 75.15 104.57 165.05 174.87 191.20 199.40 205.93 222.26 222.26 221.12 75.15 126 75.74 105.40 166.36 176.27 192.73 200.98 207.57 224.03 224.03 222.88 75.74 127 76.36 106.25 167.69 177.66 194.26 202.58 209.21 225.82 225.82 224.64 76.36 128 76.95 107.08 169.00 179.05 195.81 204.16 210.85 227.60 227.60 226.43 76.95 129 77.57 107.91 170.36 180.45 197.32 205.75 212.53 229.38 229.38 228.19 77.57 130 78.16 108.76 171.65 181.84 198.86 207.34 214.16 231.14 231.14 229.97 78.16 131 78.75 109.60 172.98 183.24 200.39 208.95 215.80 232.94 232.94 231.72 78.75 132 79.35 110.42 174.30 184.66 201.91 210.53 217.45 234.71 234.71 233.49 79.35 133 79.98 111.26 175.63 186.07 203.44 212.13 219.11 236.51 236.51 235.26 79.98 134 80.58 112.10 176.95 187.46 204.99 213.73 220.76 238.26 238.26 237.05 80.58 135 81.17 112.96 178.24 188.84 206.50 215.32 222.38 240.02 240.02 238.80 81.17 136 81.77 113.80 179.58 190.24 208.02 216.93 224.03 241.82 241.82 240.57 81.77 137 82.37 114.61 180.91 191.64 209.57 218.51 225.68 243.58 243.58 242.34 82.37 138 82.97 115.45 182.22 193.05 211.12 220.13 227.33 245.40 245.40 244.12 82.97 139 83.58 116.30 183.57 194.46 212.63 221.70 229.00 247.16 247.16 245.88 83.58 140 84.18 117.13 184.88 195.85 214.16 223.32 230.62 248.95 248.95 247.64 84.18 141 84.78 117.97 186.18 197.24 215.68 224.91 232.28 250.71 250.71 249.42 84.78 142 85.38 118.81 187.50 198.64 217.21 226.50 233.93 252.51 252.51 251.19 85.38 143 85.99 119.64 188.82 200.05 218.75 228.09 235.56 254.27 254.27 252.96 85.99 144 86.60 120.49 190.16 201.44 220.27 229.70 237.22 256.06 256.06 254.73 86.60 145 87.20 121.32 191.47 202.84 221.78 231.28 238.88 257.84 257.84 256.48 87.20 146 87.78 122.14 192.78 204.24 223.34 232.90 240.52 259.59 259.59 258.27 87.78 147 88.40 122.99 194.10 205.65 224.86 234.47 242.16 261.39 261.39 260.03 88.40 148 88.99 123.82 195.42 207.04 226.40 236.08 243.82 263.16 263.16 261.82 88.99 149 89.60 124.68 196.74 208.44 227.93 237.68 245.46 264.95 264.95 263.57 89.60 150 90.18 125.50 198.07 209.84 229.44 239.27 247.11 266.72 266.72 265.33 90.18 HUNDREDWEIGHT RATES PER LB 100 $0.58 $0.79 $1.29 $1.35 $1.49 $1.55 $1.62 $1.74 $1.74 $1.74 500 0.58 0.79 1.29 1.35 1.49 1.55 1.62 1.74 1.74 1.74 1000 0.58 0.79 1.29 1.35 1.49 1.55 1.62 1.74 1.74 1.74 2000 0.58 0.79 1.29 1.35 1.49 1.55 1.62 1.74 1.74 1.74 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX STANDARD OVERNIGHT SO Zone > 2 3 4 5 6 7 8 9‐10 13‐16 0.34 6.72 6.83 8.02 8.41 8.49 9.01 9.47 11.06 11.60 Pak1 6.83 7.95 10.62 11.77 12.76 13.63 13.98 16.04 16.14 Pak2 6.92 8.42 11.94 13.01 14.40 15.00 15.61 17.86 17.52 1 6.83 7.95 10.62 11.77 12.76 13.63 13.98 16.04 16.14 2 6.92 8.42 11.94 13.01 14.40 15.00 15.61 17.86 17.52 3 6.92 8.94 13.25 14.40 15.99 16.48 17.08 19.52 22.33 4 7.32 9.52 14.36 15.79 17.47 17.97 18.67 21.31 24.22 5 7.53 9.64 15.71 17.16 18.64 19.13 19.82 23.40 25.87 6 7.95 10.85 16.98 18.31 20.18 20.50 21.36 25.17 27.74 7 8.11 11.36 18.18 19.90 21.61 22.04 22.82 26.74 29.53 8 8.54 11.66 19.36 21.17 23.07 23.63 24.28 28.15 30.89 9 8.98 12.19 20.44 22.52 24.49 25.16 25.86 30.09 32.80 10 9.17 12.64 21.36 23.73 25.95 26.64 27.40 31.76 34.58 11 9.49 13.23 22.50 25.02 27.40 28.19 28.86 33.70 36.11 12 9.80 13.87 23.73 26.19 28.75 29.73 30.42 35.10 36.87 13 9.97 14.58 24.85 27.39 29.90 31.29 31.90 36.79 37.85 14 10.28 15.12 26.13 28.52 31.05 32.66 33.45 38.58 38.89 15 10.71 15.65 27.03 29.70 32.20 33.72 34.73 40.01 40.02 16 10.93 16.05 28.32 30.78 33.27 34.61 35.60 41.04 41.50 17 11.50 16.33 29.12 31.77 34.03 35.39 36.37 41.96 42.65 18 11.85 16.75 30.00 32.45 34.79 36.18 37.33 42.96 44.31 19 12.15 17.21 30.71 33.13 35.58 36.97 38.34 44.38 45.44 20 12.35 17.70 33.13 35.98 38.50 40.14 41.59 45.29 48.33 21 12.70 18.07 34.01 36.85 39.65 41.27 42.77 46.32 49.63 22 13.15 18.44 34.85 37.72 40.65 42.19 43.64 47.35 50.77 23 13.35 18.79 35.83 38.63 41.59 43.00 44.68 48.64 51.51 24 13.71 19.09 36.78 39.65 42.72 44.06 45.61 49.53 52.52 25 14.00 19.52 37.87 40.91 43.83 45.38 46.68 51.08 53.51 26 14.36 20.06 38.97 41.90 44.84 46.32 47.73 51.87 54.39 27 14.57 20.60 40.00 42.82 45.70 47.78 48.95 53.33 55.33 28 15.03 21.15 40.91 43.67 46.83 48.57 50.33 54.24 56.43 29 15.33 21.26 41.79 44.56 47.73 49.49 51.63 55.40 57.71 30 15.57 21.81 42.95 45.54 48.87 50.84 52.41 56.72 58.70 31 15.87 22.01 43.83 46.68 49.93 51.72 53.34 57.92 59.75 32 16.21 22.18 44.56 47.73 51.07 52.70 54.38 59.23 61.00 33 16.57 22.87 45.47 48.68 52.34 53.72 55.60 60.55 62.25 34 16.84 23.38 46.59 49.57 53.49 54.81 56.66 61.96 63.43 35 17.36 23.83 47.58 50.57 54.52 55.98 57.85 63.18 64.66 36 17.65 24.35 48.56 51.59 55.61 57.14 59.16 64.49 66.04 37 18.00 24.67 49.86 52.86 56.72 58.13 60.28 65.66 67.07 38 18.31 25.16 50.95 54.11 57.90 58.97 61.26 67.24 68.31 39 18.77 25.75 52.09 55.25 59.29 59.99 62.41 68.58 69.72 40 19.06 26.36 53.15 56.52 60.55 61.26 63.79 70.00 70.99 41 19.40 26.74 53.96 57.63 61.78 62.41 65.17 71.46 72.49 42 19.73 27.08 54.89 58.92 63.02 63.66 66.70 72.91 73.62 43 20.06 27.68 55.86 60.15 64.15 64.94 68.15 74.38 74.78 44 20.42 28.16 56.91 61.26 65.57 66.03 69.56 75.38 76.13 45 20.75 28.78 57.90 62.41 66.80 67.29 70.50 76.61 77.56 46 21.07 29.27 58.97 63.43 67.95 68.58 71.82 78.04 78.55 47 21.51 29.87 60.15 64.41 68.95 69.96 73.03 79.11 79.80 48 21.85 30.47 61.26 65.57 70.04 71.08 73.96 80.53 80.84 49 22.18 31.06 62.12 66.32 71.13 72.24 74.92 81.71 82.60 50 22.60 31.55 62.20 66.33 71.14 72.26 74.94 82.91 83.86 51 22.93 32.13 64.15 68.68 73.18 74.84 77.88 84.34 85.26 52 23.38 32.61 65.17 69.94 74.24 76.34 79.35 85.81 86.78 53 23.83 33.32 66.16 71.16 75.06 77.64 80.71 87.23 88.16 54 24.15 33.97 67.29 72.09 76.11 79.01 82.19 89.05 89.54 55 24.58 34.68 68.32 73.03 77.24 80.05 83.63 90.37 90.69 56 25.04 35.28 69.45 73.81 78.37 81.75 84.85 92.22 92.34 57 25.59 36.00 70.22 75.29 79.86 83.25 85.89 93.67 93.73 58 26.13 36.84 71.08 76.21 81.55 84.85 87.60 95.33 95.50 59 26.58 37.78 72.20 77.14 83.12 86.15 88.97 96.96 96.88 60 26.98 38.60 73.35 78.86 84.54 87.75 90.65 98.77 98.52 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX STANDARD OVERNIGHT SO Zone > 2 3 4 5 6 7 8 9‐10 13‐16 61 27.48 39.32 74.47 79.77 85.89 89.23 92.66 100.50 100.31 62 28.24 39.91 75.64 81.02 87.48 90.56 94.14 102.50 102.04 63 28.67 40.69 76.87 82.27 88.67 91.87 96.08 104.46 103.81 64 29.23 41.49 77.99 83.54 90.15 93.60 97.58 106.16 105.49 65 29.68 42.23 79.11 84.69 91.49 95.08 99.22 107.87 104.79 66 30.19 42.25 79.12 84.71 93.21 96.94 100.48 109.82 108.65 67 30.67 43.91 81.55 87.17 94.50 98.25 101.99 111.41 110.38 68 31.23 44.77 82.78 88.46 96.32 99.71 103.63 113.14 112.17 69 31.77 45.48 83.75 89.71 97.58 101.33 105.22 114.71 113.95 70 32.44 46.42 85.02 91.06 99.18 103.18 107.02 116.39 115.57 71 33.08 47.15 85.76 92.19 100.20 104.39 108.51 117.99 117.23 72 33.71 47.89 86.90 93.46 101.63 106.13 110.39 120.09 119.13 73 34.18 48.96 88.28 94.83 103.01 107.80 112.44 122.16 120.49 74 34.85 49.84 89.43 96.32 104.64 109.25 114.44 124.17 122.15 75 35.39 50.53 90.46 97.77 106.02 111.04 115.63 125.99 124.15 76 35.94 50.54 91.71 99.22 107.51 112.69 117.70 127.98 125.80 77 36.58 52.10 92.81 100.77 108.89 114.44 119.52 129.78 127.49 78 37.16 52.96 94.12 102.20 110.27 115.94 121.23 131.53 129.10 79 37.60 53.92 95.17 103.78 111.70 117.57 122.82 133.39 130.98 80 37.70 54.75 96.48 105.22 112.90 119.31 124.57 135.21 132.77 81 38.78 55.76 97.60 106.53 114.06 120.85 126.15 137.04 134.38 82 39.69 56.60 99.09 108.05 115.57 122.58 128.00 138.75 137.19 83 40.24 57.55 100.48 109.16 117.06 124.34 129.74 140.74 138.70 84 40.67 58.42 102.15 110.56 118.41 126.14 131.05 142.69 140.12 85 40.88 59.39 103.78 111.81 119.86 127.77 132.51 143.68 141.98 86 41.75 60.26 105.37 113.29 121.33 129.19 134.00 146.23 143.38 87 42.23 61.20 107.02 114.82 122.74 130.69 135.71 147.94 145.14 88 42.65 62.19 108.69 116.10 124.12 132.25 137.18 149.40 146.93 89 43.35 63.13 110.27 117.28 125.64 133.70 138.76 150.83 148.41 90 43.36 63.99 112.02 118.60 127.01 135.06 140.61 152.40 150.32 91 44.22 64.94 113.57 120.09 128.39 136.65 142.24 154.38 153.09 92 44.85 65.66 115.06 121.75 129.93 138.51 143.97 155.26 154.86 93 45.51 66.47 116.43 123.25 131.39 140.07 145.53 157.96 156.67 94 45.95 67.18 117.88 124.62 132.80 141.60 147.14 160.03 158.58 95 45.97 67.84 118.95 126.00 134.30 142.62 148.76 161.58 160.18 96 46.64 67.84 120.24 127.34 135.68 144.22 150.08 163.32 161.84 97 46.64 67.84 121.45 128.89 135.68 145.70 151.52 164.90 163.32 98 46.64 67.84 122.74 130.28 135.68 147.18 151.58 166.58 164.87 99 46.64 67.84 124.02 130.38 135.68 147.34 151.58 167.48 166.42 100 46.64 67.84 124.02 130.38 135.68 147.34 151.58 167.48 166.42 101 48.84 71.27 126.75 134.67 141.27 151.85 157.14 170.60 169.58 102 49.31 71.99 128.00 136.01 142.67 153.37 158.68 172.31 171.28 103 49.80 72.69 129.27 137.35 144.07 154.84 160.26 173.98 172.94 104 50.28 73.40 130.51 138.67 145.47 156.36 161.81 175.67 174.62 105 50.78 74.10 131.76 140.01 146.87 157.85 163.33 177.35 176.33 106 51.27 74.83 133.03 141.36 148.29 159.38 164.91 179.04 177.99 107 51.73 75.53 134.28 142.67 149.69 160.87 166.46 180.71 179.65 108 52.22 76.24 135.54 144.02 151.08 162.39 168.03 182.44 181.35 109 52.71 76.93 136.80 145.35 152.48 163.87 169.56 184.12 183.04 110 53.20 77.63 138.04 146.68 153.88 165.39 171.16 185.81 184.69 111 53.68 78.34 139.31 148.01 155.27 166.89 172.69 187.49 186.40 112 54.16 79.06 140.57 149.37 156.67 168.39 174.24 189.19 188.08 113 54.64 79.76 141.80 150.67 158.07 169.90 175.80 190.88 189.74 114 55.14 80.47 143.07 152.01 159.47 171.39 177.35 192.57 191.42 115 55.61 81.17 144.32 153.37 160.87 172.90 178.91 194.25 193.10 116 56.08 81.89 145.56 154.69 162.27 174.41 180.46 195.93 194.78 117 56.58 82.58 146.83 156.02 163.67 175.91 182.03 197.63 196.44 118 57.08 83.29 148.10 157.36 165.06 177.41 183.60 199.33 198.15 119 57.53 84.00 149.37 158.68 166.46 178.91 185.11 201.01 199.84 120 58.02 84.72 150.61 160.01 167.87 180.42 186.70 202.71 201.50 121 58.52 85.41 151.87 161.34 169.28 181.91 188.25 204.39 203.18 122 58.99 86.12 153.11 162.68 170.68 183.44 189.81 206.07 204.85 123 59.48 86.82 154.37 164.02 172.06 184.94 191.37 207.80 206.54 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX STANDARD OVERNIGHT SO Zone > 2 3 4 5 6 7 8 9‐10 13‐16 124 59.96 87.52 155.62 165.36 173.49 186.44 192.93 209.46 208.22 125 60.43 88.22 156.88 166.70 174.87 187.93 194.48 211.16 209.90 126 60.93 88.94 158.14 168.03 176.27 189.45 196.02 212.82 211.58 127 61.42 89.64 159.40 169.35 177.66 190.94 197.60 214.53 213.26 128 61.88 90.36 160.64 170.70 179.05 192.46 199.13 216.21 214.92 129 62.38 91.05 161.90 172.03 180.45 193.94 200.72 217.91 216.60 130 62.86 91.77 163.17 173.35 181.84 195.44 202.24 219.60 218.31 131 63.35 92.46 164.40 174.70 183.24 196.97 203.82 221.30 219.98 132 63.82 93.17 165.67 176.03 184.66 198.46 205.37 222.97 221.65 133 64.32 93.87 166.92 177.35 186.07 199.95 206.93 224.67 223.35 134 64.80 94.59 168.17 178.69 187.46 201.47 208.48 226.35 225.01 135 65.27 95.28 169.44 180.04 188.84 202.96 210.03 228.04 226.68 136 65.77 96.02 170.70 181.35 190.24 204.49 211.59 229.73 228.37 137 66.25 96.70 171.94 182.70 191.64 205.98 213.15 231.41 230.05 138 66.74 97.41 173.20 184.03 193.05 207.50 214.71 233.10 231.72 139 67.22 98.13 174.46 185.36 194.46 209.00 216.28 234.82 233.41 140 67.70 98.83 175.71 186.70 195.85 210.49 217.80 236.51 235.09 141 68.18 99.53 176.97 188.05 197.24 212.01 219.37 238.18 236.77 142 68.68 100.23 178.21 189.36 198.64 213.49 220.92 239.87 238.46 143 69.17 100.94 179.47 190.69 200.05 215.02 222.48 241.55 240.12 144 69.64 101.63 180.71 192.04 201.44 216.50 224.03 243.24 241.81 145 70.11 102.35 182.00 193.36 202.84 218.02 225.59 244.93 243.49 146 70.61 103.08 183.23 194.70 204.24 219.52 227.17 246.63 245.15 147 71.11 103.78 184.49 196.02 205.65 221.03 228.69 248.32 246.85 148 71.59 104.49 185.76 197.37 207.04 222.52 230.27 250.01 248.53 149 72.04 105.18 186.99 198.70 208.44 224.02 231.82 251.69 250.19 150 72.54 105.89 188.26 200.03 209.84 225.53 233.38 253.40 251.87 HUNDREDWEIGHT RATES PER LB 100 $0.46 $0.67 $1.24 $1.30 $1.35 $1.47 $1.51 $1.67 $1.66 500 0.46 0.67 1.24 1.30 1.35 1.47 1.51 1.67 1.66 1000 0.46 0.67 1.24 1.30 1.35 1.47 1.51 1.67 1.66 2000 0.46 0.67 1.24 1.30 1.35 1.47 1.51 1.67 1.66 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX 2DAY A.M. E2A Zone > 2 3 4 5 6 7 8 9‐10 13‐16 0.34 6.54 6.54 6.54 6.54 7.52 7.82 7.86 10.53 11.05 Pak1 6.54 6.54 6.54 6.54 7.57 7.91 8.06 15.23 15.32 Pak2 6.54 6.54 6.54 6.54 8.37 9.13 9.52 16.97 16.64 1 6.54 6.54 6.54 6.54 7.57 7.91 8.06 15.23 15.32 2 6.54 6.54 6.54 6.54 8.37 9.13 9.52 16.97 16.64 3 6.54 6.54 6.54 7.12 9.61 10.60 10.92 18.57 21.23 4 6.54 6.54 6.54 8.31 11.11 12.08 12.44 20.25 23.00 5 6.54 6.54 6.91 9.20 12.41 13.38 14.16 22.24 24.58 6 6.54 6.54 7.51 10.05 13.82 14.93 15.52 23.90 26.37 7 6.54 6.67 8.14 11.00 15.52 16.55 17.08 25.40 28.02 8 6.54 7.28 8.71 11.94 17.16 18.23 18.76 26.75 29.36 9 6.54 7.61 9.40 12.83 18.67 19.97 20.63 28.56 31.18 10 6.86 8.09 10.11 13.72 19.91 21.74 22.30 30.16 32.84 11 7.18 8.51 10.60 14.67 21.51 23.32 24.15 32.02 34.31 12 7.57 8.99 11.14 15.50 23.16 24.98 25.81 33.34 35.03 13 8.09 9.48 11.57 16.45 24.68 26.18 27.31 34.93 35.97 14 8.45 9.97 12.29 17.40 26.18 27.58 28.51 36.62 36.94 15 8.77 10.22 12.95 18.05 27.58 28.78 29.86 37.99 38.00 16 8.99 10.55 13.47 18.65 28.78 30.27 31.06 39.00 39.44 17 9.31 10.88 14.03 19.51 30.07 31.86 32.55 39.84 40.53 18 9.59 11.22 14.61 20.22 31.32 33.28 34.50 40.83 42.10 19 9.97 11.54 15.03 21.04 32.47 34.84 35.62 42.16 43.18 20 10.31 12.05 15.60 21.99 33.60 36.00 36.87 43.00 45.92 21 10.82 12.52 16.17 22.72 34.84 37.21 38.60 44.01 47.13 22 11.11 13.09 16.62 23.36 35.97 38.62 40.03 44.99 48.23 23 11.42 13.38 17.21 24.07 37.21 39.88 41.52 46.21 48.95 24 11.66 13.91 17.73 24.96 38.58 41.46 43.00 47.07 49.90 25 12.05 14.34 18.11 25.86 39.84 42.94 44.49 48.54 50.84 26 12.41 14.69 18.76 26.69 41.21 44.40 45.70 49.26 51.71 27 12.81 15.15 19.29 27.62 42.60 45.89 47.14 50.66 52.55 28 13.20 15.66 19.65 28.30 43.66 47.07 48.30 51.50 53.62 29 13.57 15.91 20.28 28.94 44.86 48.30 49.70 52.66 54.81 30 13.83 16.37 20.99 29.89 46.07 49.55 50.98 53.91 55.77 31 14.23 16.87 21.56 30.57 47.14 50.66 52.31 55.03 56.75 32 14.44 17.26 22.20 31.30 48.51 52.04 53.61 56.28 57.95 33 14.84 17.68 22.74 31.94 49.82 53.27 54.93 57.52 59.13 34 15.31 18.05 23.25 33.11 51.36 54.54 56.30 58.89 60.26 35 15.64 18.60 23.75 33.73 53.96 55.55 57.66 60.02 61.41 36 15.84 19.01 24.22 34.45 55.05 56.57 58.92 61.25 62.74 37 16.15 19.30 24.82 35.32 56.19 57.54 59.66 62.38 63.69 38 16.45 19.58 25.46 36.02 57.32 58.37 60.68 63.87 64.89 39 16.94 20.08 25.87 36.75 58.68 59.41 61.80 65.16 66.22 40 17.40 20.60 26.46 37.60 59.95 60.68 63.15 66.51 67.43 41 17.85 21.09 26.81 38.28 61.16 61.80 64.53 67.89 68.86 42 18.11 21.64 27.36 39.06 62.39 63.01 66.03 69.26 69.93 43 18.51 22.06 27.75 39.71 63.51 64.29 67.47 70.65 71.04 44 18.83 22.37 28.38 40.43 64.92 65.39 68.99 71.62 72.33 45 19.29 22.88 28.78 41.00 66.11 66.62 70.24 72.76 73.65 46 19.49 23.16 29.37 41.63 67.27 67.92 71.35 74.11 74.63 47 19.91 23.62 29.91 42.20 68.26 69.27 72.45 75.12 75.84 48 20.28 24.15 30.42 42.84 69.32 70.36 73.48 76.48 76.78 49 20.70 24.74 30.95 43.58 70.41 71.50 74.17 77.61 78.46 50 21.01 25.05 31.42 44.28 70.42 71.51 74.18 78.75 79.68 51 21.30 25.30 31.94 44.94 72.45 74.08 77.11 80.11 80.99 52 21.56 25.71 32.55 46.02 73.48 75.59 78.57 81.52 82.44 53 21.95 26.23 32.97 46.71 74.32 77.22 80.17 82.87 83.76 54 22.27 26.66 33.47 47.41 75.35 78.92 81.68 84.60 85.06 55 22.70 27.09 33.90 48.30 76.44 80.04 83.09 85.83 86.16 56 23.05 27.48 34.39 49.07 77.58 81.74 84.55 87.58 87.71 57 23.32 27.93 34.92 49.76 79.07 83.24 85.69 88.99 89.02 58 23.75 28.38 35.59 50.59 80.71 84.80 87.25 90.57 90.71 59 24.07 28.72 36.27 51.48 82.31 86.14 88.71 92.10 92.01 60 24.28 28.96 36.83 52.21 83.69 87.74 90.17 93.83 93.60 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX 2DAY A.M. E2A Zone > 2 3 4 5 6 7 8 9‐10 13‐16 61 24.74 29.37 37.31 52.88 85.18 89.22 91.73 95.49 95.28 62 25.17 29.93 37.76 53.75 86.67 90.56 93.44 97.37 96.94 63 25.59 30.42 38.24 54.49 88.16 91.87 95.11 99.24 98.63 64 26.05 30.89 38.66 55.20 89.67 93.60 96.77 100.84 100.20 65 26.41 31.33 39.26 56.02 91.02 95.06 98.20 102.49 99.55 66 26.79 31.61 39.83 56.93 92.50 96.77 99.49 104.36 103.19 67 26.98 32.22 40.43 57.85 93.86 98.20 100.96 105.85 104.86 68 27.33 32.55 41.00 58.86 95.36 99.60 102.61 107.49 106.56 69 27.77 32.97 41.56 59.93 97.02 100.96 104.15 108.96 108.24 70 28.20 33.49 42.20 60.97 98.63 102.33 105.94 110.58 109.80 71 28.56 33.98 42.78 61.79 99.22 103.32 107.44 112.09 111.35 72 28.90 34.57 43.35 62.74 100.65 105.08 109.29 114.07 113.16 73 29.19 34.88 43.93 63.79 101.97 106.73 111.28 116.08 114.46 74 29.61 35.30 44.52 64.62 103.59 108.16 113.30 117.97 116.03 75 30.00 35.87 45.05 65.51 105.01 109.93 114.46 119.67 117.95 76 30.32 36.29 45.60 66.27 106.44 111.57 116.50 121.57 119.53 77 30.87 36.77 46.15 67.11 107.81 113.30 118.55 123.29 121.09 78 31.16 37.04 46.80 68.08 109.14 114.77 120.65 124.96 122.65 79 31.53 37.51 47.43 69.06 110.58 116.38 122.45 126.70 124.44 80 32.02 37.94 48.10 69.93 111.80 118.13 123.53 128.46 126.12 81 32.28 38.40 48.65 70.08 112.94 119.64 125.49 130.17 127.67 82 32.63 38.88 49.18 71.76 114.42 121.37 127.06 131.82 130.32 83 32.89 39.29 49.84 72.37 115.90 123.08 128.72 133.69 131.75 84 33.31 39.83 50.25 73.01 117.24 124.88 130.16 135.57 133.09 85 33.71 40.36 50.80 74.17 118.67 126.50 131.75 136.50 134.87 86 34.15 40.43 51.39 75.04 120.11 128.04 133.34 138.93 136.21 87 34.45 41.18 51.95 75.91 121.49 129.86 134.80 140.56 137.89 88 34.72 41.67 52.58 76.58 122.86 131.32 136.33 141.89 139.60 89 35.11 41.97 53.08 77.31 124.36 132.78 138.02 143.28 141.01 90 35.69 42.36 53.61 78.13 125.73 134.22 139.49 144.78 142.81 91 36.22 42.91 53.75 79.13 127.10 135.78 141.05 146.66 145.44 92 36.66 43.37 54.69 79.96 128.62 137.27 142.62 147.48 147.13 93 36.94 43.46 55.33 80.56 130.08 138.66 144.22 150.07 148.83 94 37.26 43.46 55.40 80.56 131.48 140.28 145.68 152.04 150.63 95 37.60 43.46 56.50 80.56 132.95 141.66 147.32 153.50 152.19 96 37.86 43.46 56.98 80.56 134.46 143.19 148.79 155.20 153.75 97 38.24 43.46 57.24 80.56 135.68 144.72 150.33 156.65 155.17 98 38.58 43.46 57.24 80.56 135.68 146.20 150.52 157.94 156.63 99 38.92 43.46 57.24 80.56 135.68 146.28 150.52 157.94 157.94 100 39.22 43.46 57.24 80.56 135.68 146.28 150.52 157.94 157.94 101 39.79 45.85 58.95 85.20 140.47 150.10 155.63 162.06 161.12 102 40.19 46.32 59.55 86.04 141.84 151.58 157.18 163.68 162.71 103 40.59 46.74 60.15 86.87 143.25 153.07 158.71 165.27 164.31 104 40.99 47.22 60.71 87.72 144.63 154.56 160.28 166.89 165.92 105 41.39 47.68 61.27 88.57 146.03 156.03 161.81 168.49 167.49 106 41.76 48.12 61.87 89.38 147.42 157.52 163.32 170.09 169.10 107 42.17 48.57 62.45 90.24 148.83 159.03 164.89 171.72 170.70 108 42.56 49.03 63.05 91.07 150.23 160.50 166.42 173.29 172.30 109 42.95 49.49 63.64 91.92 151.60 161.97 167.98 174.91 173.87 110 43.37 49.94 64.23 92.78 153.00 163.48 169.51 176.50 175.47 111 43.74 50.38 64.80 93.62 154.38 164.94 171.03 178.11 177.06 112 44.14 50.85 65.40 94.46 155.78 166.43 172.59 179.73 178.66 113 44.53 51.33 65.98 95.29 157.17 167.95 174.13 181.31 180.25 114 44.92 51.75 66.56 96.14 158.56 169.40 175.67 182.94 181.85 115 45.32 52.21 67.14 97.01 159.96 170.89 177.24 184.52 183.44 116 45.72 52.68 67.73 97.83 161.33 172.38 178.75 186.15 185.04 117 46.12 53.12 68.30 98.68 162.74 173.85 180.30 187.75 186.64 118 46.50 53.57 68.87 99.52 164.13 175.36 181.82 189.35 188.23 119 46.91 54.01 69.48 100.36 165.52 176.85 183.38 190.95 189.83 120 47.29 54.49 70.05 101.21 166.91 178.34 184.93 192.57 191.42 121 47.70 54.95 70.64 102.07 168.30 179.82 186.46 194.17 193.03 122 48.08 55.39 71.23 102.90 169.70 181.30 188.03 195.79 194.62 123 48.50 55.84 71.81 103.76 171.10 182.79 189.54 197.38 196.22 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX 2DAY A.M. E2A Zone > 2 3 4 5 6 7 8 9‐10 13‐16 124 48.88 56.30 72.40 104.59 172.46 184.29 191.09 199.00 197.80 125 49.25 56.74 72.99 105.41 173.85 185.77 192.64 200.59 199.40 126 49.66 57.19 73.56 106.28 175.23 187.25 194.16 202.20 201.00 127 50.06 57.66 74.15 107.10 176.63 188.73 195.71 203.81 202.60 128 50.46 58.11 74.75 107.96 178.04 190.22 197.24 205.41 204.18 129 50.85 58.57 75.32 108.79 179.42 191.71 198.80 207.01 205.78 130 51.26 59.02 75.91 109.64 180.82 193.21 200.34 208.59 207.38 131 51.63 59.48 76.47 110.49 182.21 194.69 201.88 210.21 208.98 132 52.03 59.94 77.05 111.34 183.61 196.16 203.42 211.83 210.55 133 52.40 60.38 77.64 112.17 185.00 197.65 204.97 213.43 212.16 134 52.81 60.84 78.23 113.04 186.39 199.13 206.49 215.05 213.74 135 53.22 61.27 78.83 113.87 187.78 200.63 208.02 216.62 215.36 136 53.61 61.76 79.40 114.72 189.16 202.13 209.58 218.24 216.97 137 53.98 62.22 80.00 115.56 190.55 203.59 211.14 219.84 218.55 138 54.38 62.66 80.58 116.39 191.95 205.08 212.67 221.45 220.15 139 54.77 63.12 81.16 117.23 193.34 206.57 214.22 223.05 221.73 140 55.18 63.57 81.74 118.10 194.73 208.04 215.75 224.67 223.35 141 55.59 64.03 82.33 118.92 196.13 209.54 217.28 226.26 224.92 142 55.97 64.45 82.91 119.76 197.53 211.04 218.83 227.87 226.52 143 56.37 64.92 83.51 120.61 198.93 212.54 220.36 229.47 228.12 144 56.74 65.40 84.08 121.45 200.29 214.00 221.94 231.09 229.71 145 57.15 65.86 84.68 122.30 201.67 215.49 223.45 232.70 231.32 146 57.53 66.29 85.25 123.16 203.09 216.99 224.99 234.30 232.91 147 57.95 66.75 85.82 123.98 204.47 218.45 226.56 235.91 234.49 148 58.34 67.21 86.42 124.82 205.88 219.96 228.06 237.49 236.10 149 58.75 67.65 87.01 125.69 207.25 221.44 229.63 239.10 237.70 150 59.11 68.10 87.57 126.53 208.63 222.91 231.14 240.70 239.30 HUNDREDWEIGHT RATES PER LB 100 $0.39 $0.43 $0.57 $0.80 $1.35 $1.46 $1.50 $1.57 $1.57 500 0.39 0.43 0.57 0.80 1.35 1.46 1.50 1.57 1.57 1000 0.39 0.43 0.57 0.80 1.35 1.46 1.50 1.57 1.57 2000 0.39 0.43 0.57 0.80 1.35 1.46 1.50 1.57 1.57 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX 2DAY E2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 0.34 5.88 5.88 5.88 5.98 7.10 7.46 7.51 10.11 10.11 11.69 5.88 Pak1 5.88 5.88 5.88 5.98 7.10 7.53 7.65 11.58 11.58 12.57 5.88 Pak2 5.88 5.88 5.88 6.25 7.97 8.70 9.06 12.97 12.97 14.90 5.88 1 5.88 5.88 5.88 5.98 7.10 7.53 7.65 11.58 11.58 12.57 5.88 2 5.88 5.88 5.88 6.25 7.97 8.70 9.06 12.97 12.97 14.90 5.88 3 5.88 5.88 5.96 6.79 9.17 9.95 10.26 14.46 14.46 15.56 5.88 4 5.88 5.88 6.25 7.89 10.57 11.37 11.71 15.81 15.81 16.40 5.88 5 5.88 5.91 6.54 8.76 11.80 12.57 13.31 17.14 17.14 17.12 5.88 6 5.91 6.25 7.13 9.56 13.14 14.07 14.78 18.18 18.18 18.22 5.91 7 6.25 6.37 7.74 10.49 14.78 15.76 16.23 18.99 18.99 19.15 6.25 8 6.25 6.95 8.27 11.39 16.31 17.39 17.88 19.97 19.97 20.24 6.25 9 6.25 7.25 8.93 12.23 17.78 19.01 19.64 21.40 21.40 21.49 6.25 10 6.51 7.69 9.60 13.06 18.97 20.56 21.25 23.15 23.15 22.80 6.51 11 6.83 8.11 10.09 13.96 20.48 21.99 22.90 24.50 24.50 24.18 6.83 12 7.21 8.57 10.63 14.74 22.02 23.44 24.26 25.41 25.41 25.05 7.21 13 7.69 9.02 11.02 15.65 23.44 24.58 25.65 26.27 26.27 25.95 7.69 14 8.07 9.48 11.71 16.56 24.58 25.86 26.84 27.30 27.30 26.97 8.07 15 8.36 9.74 12.32 17.17 25.86 27.00 28.05 28.51 28.51 28.20 8.36 16 8.57 10.05 12.82 17.74 27.00 28.39 29.27 29.72 29.72 29.52 8.57 17 8.86 10.34 13.36 18.59 28.23 29.90 30.63 31.15 31.15 30.88 8.86 18 9.14 10.69 13.89 19.26 29.81 31.21 32.44 32.93 32.93 32.58 9.14 19 9.48 11.00 14.29 20.02 30.92 32.87 33.94 34.49 34.49 34.07 9.48 20 9.82 11.47 14.84 20.97 32.02 34.24 35.12 35.67 35.67 35.40 9.82 21 10.29 11.92 15.40 21.65 33.18 35.42 36.75 37.31 37.31 37.20 10.29 22 10.62 12.46 15.83 22.27 34.23 36.79 38.13 38.75 38.75 38.78 10.62 23 10.88 12.76 16.39 22.90 35.42 37.99 39.56 40.17 40.17 40.18 10.88 24 11.11 13.26 16.87 23.76 36.75 39.49 40.94 41.61 41.61 41.73 11.11 25 11.47 13.64 17.25 24.61 37.94 40.91 42.36 43.04 43.04 43.19 11.47 26 11.80 13.98 17.88 25.41 39.23 42.27 43.49 44.20 44.20 44.55 11.80 27 12.21 14.42 18.34 26.30 40.56 43.49 44.89 45.64 45.64 45.85 12.21 28 12.57 14.94 18.71 26.94 41.59 44.80 45.99 47.07 47.07 47.49 12.57 29 12.95 15.16 19.33 27.58 42.77 45.98 47.33 48.27 48.27 48.82 12.95 30 13.17 15.58 19.99 28.45 43.88 47.21 48.56 49.77 49.77 50.05 13.17 31 13.55 16.10 20.53 29.10 44.89 48.25 49.82 51.01 51.01 51.56 13.55 32 13.75 16.45 21.13 29.80 46.18 49.54 51.06 52.66 52.66 52.93 13.75 33 14.16 16.84 21.67 30.42 47.43 50.73 52.31 54.10 54.10 54.25 14.16 34 14.58 17.17 22.15 31.52 48.89 51.95 53.62 55.49 55.49 55.68 14.58 35 14.92 17.69 22.64 32.13 50.32 53.27 54.93 56.97 56.97 57.18 14.92 36 15.09 18.10 23.06 32.80 51.70 54.93 56.33 58.28 58.28 58.43 15.09 37 15.35 18.36 23.65 33.62 53.10 56.41 57.83 59.80 59.80 60.04 15.35 38 15.65 18.66 24.25 34.32 54.47 57.89 59.41 61.16 61.16 61.33 15.65 39 16.14 19.12 24.64 35.00 55.68 59.41 60.97 62.63 62.63 62.80 16.14 40 16.56 19.62 25.21 35.79 56.99 60.65 62.33 63.82 63.82 64.26 16.56 41 17.00 20.07 25.53 36.47 58.20 61.76 64.00 65.25 65.25 65.55 17.00 42 17.25 20.59 26.04 37.20 59.42 63.00 65.59 66.80 66.80 67.00 17.25 43 17.63 21.04 26.41 37.81 60.42 64.10 66.91 67.98 67.98 68.63 17.63 44 17.95 21.29 27.03 38.49 61.63 65.37 68.27 69.35 69.35 69.82 17.95 45 18.34 21.81 27.42 39.06 62.84 66.59 69.29 70.38 70.38 71.12 18.34 46 18.58 22.02 27.99 39.65 64.05 67.70 70.97 72.06 72.06 72.58 18.58 47 18.97 22.48 28.47 40.19 65.25 67.92 72.31 73.45 73.45 74.20 18.97 48 19.33 23.03 28.96 40.81 66.55 70.33 73.46 74.69 74.69 75.46 19.33 49 19.68 23.55 29.46 41.49 67.52 71.23 74.10 76.09 76.09 76.95 19.68 50 20.01 23.86 29.94 42.19 68.73 71.49 74.17 77.31 77.31 78.40 20.01 51 20.28 24.10 30.42 42.82 70.10 73.97 76.96 78.66 78.66 79.90 20.28 52 20.53 24.49 30.98 43.83 71.16 75.55 78.49 80.05 80.05 81.55 20.53 53 20.91 24.98 31.39 44.49 72.31 77.01 79.76 81.03 81.03 83.01 20.91 54 21.20 25.38 31.88 45.15 73.27 78.56 80.96 82.21 82.21 84.42 21.20 55 21.63 25.81 32.27 45.99 74.59 80.03 82.18 83.47 83.47 85.65 21.63 56 21.93 26.16 32.75 46.72 75.57 81.28 83.62 84.95 84.95 87.20 21.93 57 22.23 26.58 33.27 47.38 76.74 82.63 85.20 86.51 86.51 88.80 22.23 58 22.64 27.03 33.90 48.18 78.14 84.08 86.48 87.84 87.84 90.15 22.64 59 22.90 27.34 34.54 49.03 79.40 85.46 87.86 89.26 89.26 91.50 22.90 60 23.12 27.60 35.08 49.71 80.42 86.88 88.97 90.37 90.37 93.00 23.12 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX 2DAY E2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 61 23.55 27.99 35.53 50.35 81.62 87.88 90.43 91.83 91.83 94.25 23.55 62 23.97 28.49 35.96 51.15 82.78 89.36 91.97 93.43 93.43 95.76 23.97 63 24.39 28.96 36.43 51.89 83.99 90.86 93.73 95.21 95.21 97.52 24.39 64 24.81 29.43 36.84 52.57 85.20 92.33 94.99 96.49 96.49 99.03 24.81 65 25.16 29.86 37.38 53.36 86.48 93.84 96.69 98.25 98.25 100.28 25.16 66 25.52 30.11 37.92 54.21 87.86 95.06 98.32 102.22 102.22 101.89 25.52 67 25.70 30.71 38.49 55.12 88.97 96.43 99.78 101.35 101.35 103.47 25.70 68 26.03 30.98 39.06 56.04 90.43 97.73 101.04 102.63 102.63 104.82 26.03 69 26.43 31.39 39.60 57.09 91.64 99.05 102.76 104.38 104.38 106.41 26.43 70 26.86 31.90 40.19 58.05 93.05 100.27 103.92 105.57 105.57 107.86 26.86 71 27.18 32.34 40.71 58.86 94.44 101.43 105.33 107.00 107.00 109.16 27.18 72 27.56 32.91 41.26 59.75 95.85 102.90 106.85 108.52 108.52 110.96 27.56 73 27.80 33.22 41.81 60.78 97.07 104.30 108.08 109.78 109.78 112.47 27.80 74 28.19 33.59 42.38 61.54 98.56 105.90 109.75 111.50 111.50 114.09 28.19 75 28.57 34.14 42.89 62.39 99.50 107.33 111.17 112.96 112.96 115.39 28.57 76 28.87 34.56 43.42 63.12 99.50 108.87 112.39 114.14 114.14 116.75 28.87 77 29.40 35.02 43.94 63.93 101.89 110.15 113.80 115.58 115.58 118.62 29.40 78 29.66 35.29 44.57 64.84 103.40 111.56 113.80 116.48 116.48 119.86 29.66 79 30.00 35.72 45.19 65.77 104.70 112.81 116.62 118.41 118.41 121.35 30.00 80 30.48 36.14 45.82 66.61 105.75 114.22 118.00 119.89 119.89 122.92 30.48 81 30.75 36.54 46.35 66.75 106.85 115.48 118.32 121.12 121.12 124.31 30.75 82 31.08 37.01 46.85 68.34 108.08 117.06 120.84 122.73 122.73 125.88 31.08 83 31.32 37.42 47.44 68.90 109.36 118.61 122.23 124.16 124.16 127.41 31.32 84 31.72 37.92 47.86 69.51 110.56 120.09 123.43 125.37 125.37 128.79 31.72 85 32.11 38.44 48.35 70.64 111.78 121.24 124.80 126.75 126.75 130.26 32.11 86 32.55 38.49 48.94 71.48 112.89 122.47 126.28 128.24 128.24 131.74 32.55 87 32.80 39.22 49.47 72.30 114.18 123.58 127.49 129.46 129.46 133.19 32.80 88 33.09 39.70 50.08 72.94 115.39 125.04 128.89 130.93 130.93 134.68 33.09 89 33.44 39.97 50.56 73.63 116.62 126.47 130.50 132.52 132.52 136.18 33.44 90 34.00 40.36 51.06 74.39 118.00 127.68 131.91 133.99 133.99 137.75 34.00 91 34.50 40.89 51.15 75.26 119.22 129.30 133.32 135.42 135.42 139.36 34.50 92 34.89 41.28 52.10 75.26 120.45 130.71 134.71 136.82 136.82 140.84 34.89 93 35.17 41.34 52.70 75.26 121.76 131.91 136.02 138.12 138.12 142.33 35.17 94 35.46 41.34 52.77 75.26 122.98 133.19 136.21 139.69 139.69 143.82 35.46 95 35.79 41.34 53.00 75.26 124.25 134.53 138.66 140.86 140.86 145.27 35.79 96 36.04 41.34 53.00 75.26 125.26 136.02 140.17 142.36 142.36 146.72 36.04 97 36.04 41.34 53.00 75.26 126.47 137.13 141.49 143.71 143.71 148.11 36.04 98 36.04 41.34 53.00 75.26 127.68 137.80 141.71 144.93 144.93 149.46 36.04 99 36.04 41.34 53.00 75.26 128.26 137.80 141.80 145.22 145.22 149.46 36.04 100 36.04 41.34 53.00 75.26 128.26 137.80 143.10 145.22 145.22 149.46 36.04 101 38.27 43.56 56.74 80.53 132.04 142.61 146.56 149.19 149.19 154.06 38.27 102 38.63 44.00 57.32 81.33 133.35 144.02 148.01 150.67 150.67 155.57 38.63 103 39.03 44.43 57.89 82.12 134.65 145.42 149.48 152.17 152.17 157.13 39.03 104 39.38 44.84 58.43 82.92 135.97 146.83 150.93 153.63 153.63 158.63 39.38 105 39.78 45.29 59.01 83.71 137.29 148.27 152.36 155.13 155.13 160.14 39.78 106 40.17 45.71 59.57 84.50 138.57 149.68 153.83 156.61 156.61 161.69 40.17 107 40.54 46.15 60.15 85.31 139.88 151.08 155.27 158.07 158.07 163.20 40.54 108 40.92 46.58 60.70 86.12 141.18 152.50 156.72 159.54 159.54 164.73 40.92 109 41.29 47.02 61.24 86.90 142.50 153.91 158.17 161.03 161.03 166.26 41.29 110 41.67 47.42 61.81 87.72 143.79 155.32 159.64 162.50 162.50 167.79 41.67 111 42.07 47.86 62.38 88.52 145.12 156.72 161.09 163.98 163.98 169.31 42.07 112 42.44 48.30 62.95 89.31 146.43 158.14 162.52 165.48 165.48 170.84 42.44 113 42.83 48.71 63.50 90.10 147.74 159.54 163.98 166.93 166.93 172.36 42.83 114 43.20 49.16 64.06 90.90 149.04 160.98 165.46 168.42 168.42 173.88 43.20 115 43.58 49.58 64.63 91.71 150.33 162.39 166.89 169.90 169.90 175.41 43.58 116 43.97 50.04 65.20 92.48 151.65 163.80 168.33 171.35 171.35 176.94 43.97 117 44.31 50.46 65.75 93.29 152.96 165.19 169.80 172.86 172.86 178.46 44.31 118 44.73 50.89 66.31 94.11 154.26 166.60 171.25 174.32 174.32 180.00 44.73 119 45.09 51.34 66.87 94.90 155.57 168.03 172.69 175.80 175.80 181.51 45.09 120 45.47 51.74 67.44 95.69 156.88 169.44 174.14 177.29 177.29 183.05 45.47 121 45.85 52.19 68.00 96.49 158.19 170.84 175.59 178.75 178.75 184.55 45.85 122 46.22 52.60 68.57 97.30 159.49 172.28 177.04 180.24 180.24 186.10 46.22 123 46.61 53.04 69.14 98.08 160.80 173.67 178.50 181.72 181.72 187.62 46.61 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX 2DAY E2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 124 47.01 53.47 69.69 98.88 162.10 175.09 179.94 183.18 183.18 189.13 47.01 125 47.36 53.91 70.25 99.67 163.44 176.49 181.39 184.67 184.67 190.67 47.36 126 47.75 54.34 70.82 100.46 164.73 177.92 182.87 186.15 186.15 192.18 47.75 127 48.12 54.75 71.35 101.28 166.05 179.32 184.31 187.62 187.62 193.72 48.12 128 48.52 55.20 71.95 102.08 167.35 180.71 185.76 189.09 189.09 195.24 48.52 129 48.89 55.63 72.51 102.86 168.66 182.15 187.22 190.57 190.57 196.77 48.89 130 49.25 56.05 73.08 103.65 169.97 183.58 188.66 192.06 192.06 198.28 49.25 131 49.65 56.51 73.62 104.47 171.27 184.98 190.12 193.52 193.52 199.84 49.65 132 50.04 56.93 74.18 105.24 172.58 186.39 191.56 195.00 195.00 201.35 50.04 133 50.39 57.36 74.76 106.04 173.87 187.80 193.02 196.51 196.51 202.87 50.39 134 50.79 57.80 75.32 106.84 175.18 189.22 194.47 197.96 197.96 204.39 50.79 135 51.14 58.23 75.87 107.65 176.49 190.61 195.90 199.46 199.46 205.93 51.14 136 51.53 58.64 76.42 108.43 177.81 192.04 197.37 200.94 200.94 207.45 51.53 137 51.94 59.08 76.98 109.25 179.15 193.42 198.83 202.40 202.40 208.98 51.94 138 52.28 59.52 77.57 110.05 180.42 194.85 200.27 203.89 203.89 210.49 52.28 139 52.69 59.95 78.13 110.84 181.73 196.28 201.71 205.36 205.36 212.04 52.69 140 53.06 60.37 78.69 111.63 183.04 197.69 203.18 206.84 206.84 213.55 53.06 141 53.43 60.82 79.24 112.45 184.34 199.08 204.64 208.31 208.31 215.08 53.43 142 53.82 61.23 79.80 113.22 185.65 200.48 206.07 209.80 209.80 216.58 53.82 143 54.19 61.67 80.39 114.02 186.95 201.91 207.54 211.27 211.27 218.12 54.19 144 54.59 62.12 80.94 114.82 188.26 203.33 208.98 212.74 212.74 219.66 54.59 145 54.96 62.54 81.50 115.63 189.57 204.73 210.43 214.23 214.23 221.17 54.96 146 55.33 62.98 82.05 116.41 190.89 206.17 211.89 215.69 215.69 222.72 55.33 147 55.73 63.40 82.61 117.22 192.18 207.57 213.33 217.18 217.18 224.23 55.73 148 56.08 63.82 83.19 118.04 193.49 208.98 214.77 218.66 218.66 225.76 56.08 149 56.49 64.27 83.74 118.82 194.78 210.39 216.25 220.14 220.14 227.28 56.49 150 56.84 64.69 84.31 119.62 196.12 211.81 217.69 221.62 221.62 228.81 56.84 HUNDREDWEIGHT RATES PER LB 100 $0.36 $0.41 $0.53 $0.75 $1.28 $1.37 $1.43 $1.45 $1.45 $1.49 $0.00 500 0.36 0.41 0.53 0.75 1.28 1.37 1.43 1.45 1.45 1.49 0.00 1000 0.36 0.41 0.53 0.75 1.28 1.37 1.43 1.45 1.45 1.49 0.00 2000 0.36 0.41 0.53 0.75 1.28 1.37 1.43 1.45 1.45 1.49 0.00 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX EXPRESS SAVER XS Zone > 2 3 4 5 6 7 8 Pak1 5.59 5.59 5.59 5.72 6.04 6.38 7.07 Pak2 5.59 5.59 5.59 5.91 6.91 7.46 8.21 1 5.59 5.59 5.59 5.72 6.04 6.38 7.07 2 5.59 5.59 5.59 5.91 6.91 7.46 8.21 3 5.59 5.59 5.69 6.45 7.92 8.35 9.31 4 5.59 5.59 5.91 7.52 8.78 9.49 10.65 5 5.59 5.64 6.23 8.33 9.97 10.49 11.94 6 5.64 5.91 6.79 9.10 11.10 11.68 13.48 7 5.91 6.04 7.35 9.96 12.34 13.17 14.81 8 5.91 6.59 7.86 10.81 13.52 14.43 16.27 9 5.91 6.90 8.49 11.61 14.72 15.81 17.70 10 6.22 7.30 9.13 12.42 15.56 16.98 19.14 11 6.48 7.69 9.56 13.27 16.57 18.21 20.37 12 6.86 8.15 10.10 13.99 17.69 19.39 21.59 13 7.30 8.57 10.48 14.88 18.69 20.40 22.81 14 7.65 8.99 11.11 15.76 19.64 21.49 23.95 15 7.92 9.26 11.68 16.31 20.72 22.40 25.04 16 8.15 9.54 12.17 16.85 21.56 23.51 26.13 17 8.40 9.85 12.72 17.64 22.37 24.70 27.50 18 8.70 10.15 13.20 18.28 23.11 25.87 28.95 19 8.99 10.43 13.58 19.03 23.92 27.00 30.00 20 9.34 10.90 14.09 19.91 24.80 28.07 31.21 21 9.79 11.35 14.63 20.56 25.46 29.12 32.24 22 10.08 11.85 15.04 21.15 26.41 30.11 33.42 23 10.33 12.12 15.57 21.79 27.25 31.10 34.55 24 10.57 12.58 16.06 22.57 28.27 32.12 35.73 25 10.90 12.97 16.39 23.36 29.12 33.28 36.84 26 11.21 13.30 16.98 24.13 30.09 34.35 37.93 27 11.58 13.70 17.43 25.00 31.18 35.57 39.16 28 11.93 14.19 17.79 25.59 32.21 36.69 40.35 29 12.27 14.40 18.35 26.19 33.11 37.71 41.64 30 12.51 14.80 18.98 27.03 34.19 38.73 42.83 31 12.84 15.27 19.50 27.64 35.25 39.87 44.05 32 13.06 15.62 20.06 28.31 36.12 40.97 45.28 33 13.41 15.99 20.58 28.88 37.13 42.00 46.43 34 13.86 16.31 21.04 29.94 38.14 43.07 47.83 35 14.18 16.81 21.50 30.53 39.01 44.11 48.96 36 14.34 17.20 21.89 31.17 40.02 45.05 50.11 37 14.61 17.45 22.46 31.96 40.85 45.95 51.22 38 14.88 17.71 23.04 32.60 41.70 46.80 52.21 39 15.31 18.16 23.40 33.24 42.65 47.72 53.24 40 15.76 18.65 23.93 34.01 43.61 48.63 54.18 41 16.15 19.06 24.26 34.63 44.32 49.63 55.36 42 16.39 19.57 24.75 35.35 45.31 50.67 56.54 43 16.74 19.98 25.11 35.94 46.16 51.79 57.82 44 17.05 20.23 25.66 36.57 47.12 52.89 59.07 45 17.43 20.71 26.03 37.10 48.01 53.99 60.27 46 17.63 20.94 26.57 37.68 48.96 55.05 61.67 47 18.02 21.34 27.05 38.19 50.11 56.18 63.00 48 18.35 21.86 27.52 38.74 51.31 57.24 64.23 49 18.70 22.38 28.00 39.41 52.50 58.48 65.53 50 19.01 22.67 28.45 40.06 53.51 59.65 66.74 51 19.30 22.89 28.88 40.65 54.46 60.83 67.76 52 19.50 23.26 29.44 41.63 55.26 61.96 68.83 53 19.88 23.73 29.86 42.26 56.24 63.13 70.15 54 20.12 24.11 30.28 42.89 57.10 64.29 71.32 55 20.53 24.50 30.67 43.68 57.97 65.50 72.64 56 20.83 24.85 31.12 44.39 58.78 66.74 73.99 57 21.11 25.24 31.61 45.03 59.78 67.89 75.30 58 21.50 25.66 32.19 45.78 60.78 69.18 76.44 59 21.79 25.97 32.80 46.59 61.80 70.40 77.92 60 21.95 26.22 33.32 47.24 62.90 71.48 79.30 61 22.38 26.57 33.76 47.83 63.97 72.66 80.60 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX EXPRESS SAVER XS Zone > 2 3 4 5 6 7 8 62 22.76 27.07 34.15 48.61 65.06 73.89 81.96 63 23.17 27.52 34.59 49.29 66.10 75.06 83.25 64 23.57 27.96 35.01 49.94 67.27 76.30 84.60 65 23.90 28.34 35.49 50.68 68.34 77.50 85.81 66 24.23 28.58 36.02 51.49 69.32 78.66 87.21 67 24.43 29.16 36.57 52.33 70.42 79.87 88.59 68 24.72 29.44 37.10 53.25 71.38 81.05 89.94 69 25.13 29.86 37.60 54.20 72.38 82.22 91.29 70 25.52 30.29 38.19 55.17 73.40 83.32 92.64 71 25.85 30.72 38.65 55.90 74.24 84.36 93.86 72 26.16 31.28 39.19 56.77 75.30 85.52 95.13 73 26.40 31.56 39.73 57.71 76.30 86.73 96.41 74 26.79 31.92 40.28 58.46 77.29 87.84 97.65 75 27.14 32.46 40.76 59.27 78.27 88.84 99.00 76 27.44 32.82 41.24 59.95 79.26 89.86 100.08 77 27.93 33.26 41.74 60.73 80.29 90.94 101.37 78 28.17 33.50 42.35 61.59 81.19 92.12 102.66 79 28.50 33.96 42.91 62.47 82.21 93.32 103.78 80 28.96 34.35 43.52 63.27 83.25 94.36 105.08 81 29.23 34.73 44.04 63.40 84.25 95.48 106.19 82 29.54 35.16 44.50 64.91 85.23 96.74 107.55 83 29.74 35.57 45.09 65.47 86.23 97.73 108.86 84 30.14 36.02 45.47 66.04 87.26 98.94 109.92 85 30.50 36.50 45.94 67.11 88.20 99.85 111.21 86 30.90 36.57 46.49 67.92 89.25 100.86 112.49 87 31.17 37.25 47.01 68.68 90.23 101.86 113.51 88 31.38 37.71 47.60 69.29 91.03 103.00 114.82 89 31.77 37.94 48.02 69.94 92.06 104.19 116.08 90 32.27 38.35 48.52 69.96 93.07 105.32 117.36 91 32.76 38.82 48.61 69.96 94.08 106.47 118.67 92 33.17 39.22 49.50 69.96 94.99 107.63 119.98 93 33.42 39.78 50.07 69.96 95.94 108.68 121.06 94 33.70 39.84 50.12 69.96 96.97 109.74 122.43 95 34.01 39.89 51.09 69.96 97.94 110.92 123.50 96 34.23 40.59 51.54 69.96 98.91 111.97 124.80 97 34.59 40.64 52.03 69.96 100.06 113.02 126.05 98 34.89 40.71 52.34 69.96 100.70 114.01 127.11 99 35.19 40.76 52.55 69.96 100.70 115.09 128.15 100 36.04 46.64 57.24 69.96 100.70 116.60 130.38 101 38.27 48.84 59.41 73.92 104.30 120.14 134.67 102 38.63 49.31 59.98 74.66 105.34 121.34 136.01 103 39.03 49.80 60.56 75.39 106.38 122.53 137.35 104 39.38 50.28 61.16 76.13 107.40 123.72 138.67 105 39.78 50.78 61.76 76.86 108.42 124.91 140.01 106 40.17 51.27 62.34 77.59 109.48 126.10 141.36 107 40.54 51.73 62.94 78.32 110.51 127.28 142.67 108 40.92 52.22 63.51 79.06 111.54 128.49 144.02 109 41.29 52.71 64.09 79.78 112.57 129.68 145.35 110 41.67 53.20 64.69 80.51 113.60 130.86 146.68 111 42.07 53.68 65.27 81.24 114.64 132.05 148.01 112 42.44 54.16 65.88 81.99 115.66 133.24 149.37 113 42.83 54.64 66.47 82.73 116.71 134.43 150.67 114 43.20 55.14 67.04 83.45 117.72 135.62 152.01 115 43.58 55.61 67.61 84.18 118.78 136.81 153.37 116 43.97 56.08 68.23 84.91 119.81 138.00 154.69 117 44.31 56.58 68.81 85.63 120.82 139.20 156.02 118 44.73 57.08 69.40 86.37 121.88 140.38 157.36 119 45.09 57.53 69.98 87.11 122.88 141.56 158.68 120 45.47 58.02 70.58 87.84 123.93 142.77 160.01 121 45.85 58.52 71.17 88.58 124.97 143.95 161.34 122 46.22 58.99 71.76 89.31 126.00 145.14 162.68 123 46.61 59.48 72.35 90.03 127.03 146.32 164.02 124 47.01 59.96 72.93 90.77 128.04 147.52 165.36 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing FEDEX EXPRESS SAVER XS Zone > 2 3 4 5 6 7 8 125 47.36 60.43 73.53 91.50 129.10 148.70 166.70 126 47.75 60.93 74.10 92.24 130.13 149.87 168.03 127 48.12 61.42 74.70 92.97 131.16 151.09 169.35 128 48.52 61.88 75.30 93.70 132.20 152.29 170.70 129 48.89 62.38 75.87 94.43 133.22 153.46 172.03 130 49.25 62.86 76.44 95.16 134.25 154.67 173.35 131 49.65 63.35 77.04 95.88 135.29 155.86 174.70 132 50.04 63.82 77.63 96.64 136.32 157.03 176.03 133 50.39 64.32 78.21 97.37 137.36 158.23 177.35 134 50.79 64.80 78.83 98.09 138.41 159.42 178.69 135 51.14 65.27 79.40 98.83 139.41 160.61 180.04 136 51.53 65.77 80.00 99.55 140.46 161.81 181.35 137 51.94 66.25 80.59 100.27 141.49 162.99 182.70 138 52.28 66.74 81.17 101.00 142.52 164.19 184.03 139 52.69 67.22 81.75 101.76 143.55 165.38 185.36 140 53.06 67.70 82.35 102.50 144.59 166.55 186.70 141 53.43 68.18 82.93 103.22 145.62 167.73 188.05 142 53.82 68.68 83.53 103.95 146.66 168.94 189.36 143 54.19 69.17 84.13 104.67 147.70 170.11 190.69 144 54.59 69.64 84.72 105.40 148.71 171.31 192.04 145 54.96 70.11 85.29 106.15 149.75 172.52 193.36 146 55.33 70.61 85.87 106.86 150.80 173.71 194.70 147 55.73 71.11 86.47 107.61 151.81 174.90 196.02 148 56.08 71.59 87.05 108.35 152.85 176.07 197.37 149 56.49 72.04 87.66 109.07 153.89 177.28 198.70 150 56.84 72.54 88.22 109.80 154.92 178.46 200.03 HUNDREDWEIGHT RATES PER LB 100 $0.36 $0.46 $0.57 $0.69 $1.00 $1.16 $1.30 500 0.36 0.46 0.57 0.69 1.00 1.16 1.30 1000 0.36 0.46 0.57 0.69 1.00 1.16 1.30 2000 0.36 0.46 0.57 0.69 1.00 1.16 1.30 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates U.S. FREIGHT F1 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 151 $0.67 $1.19 $2.06 $3.16 $3.56 $4.10 $4.49 $4.91 $5.15 $3.20 500 0.65 1.17 1.99 3.12 3.51 3.99 4.29 4.76 4.99 3.18 1000 0.60 1.11 1.97 3.05 3.49 3.94 4.28 4.64 4.97 3.12 2000 0.58 1.09 1.89 2.80 3.34 3.91 4.22 4.60 4.90 3.09 Min=$41.91 $73.76 $115.67 $125.74 $129.08 $135.79 $137.47 $800.38 $876.10 $367.74 F2 Zone > 151 $0.64 $1.12 $1.42 $1.58 $2.35 $3.15 $3.69 $4.19 $4.50 $1.77 500 0.62 1.05 1.32 1.54 2.27 3.03 3.47 4.13 4.46 1.76 1000 0.57 1.02 1.27 1.52 2.22 3.00 3.35 3.94 4.43 1.75 2000 0.56 0.98 1.23 1.35 2.01 2.60 3.01 3.85 4.42 1.73 Min=$40.23 $63.70 $73.76 $76.28 $83.82 $89.69 $89.69 $681.41 $724.67 $319.07 F3 Zone > 151 $0.62 $1.11 $1.33 $1.48 $2.13 $2.62 $3.00 500 0.57 1.02 1.30 1.42 1.99 2.47 2.92 1000 0.55 0.98 1.20 1.35 1.92 2.36 2.86 2000 0.52 0.95 1.19 1.28 1.87 2.31 2.82 Min=$36.88 $43.59 $52.81 $56.99 $60.35 $65.37 $65.37 FF Zone > 151 2.11 3.64 6.5 9.04 9.25 11.73 12.85 14.77 15.51 9.38 500 2.02 3.42 5.85 8.4 8.58 11.7 12.74 14.31 14.98 9.34 1000 1.97 3.39 5.25 8.23 8.4 11.68 12.6 13.73 14.87 9.31 2000 1.85 3.21 4.66 6.89 8.04 10.71 10.93 12.73 13.75 9.28 Min=$295.36 $502.32 $873.60 $1,254.24 $1,309.36 $1,562.08 $1,740.96 $1,950.00 $2,044.64 $1,258.40 This Page Intentionally Left Blank NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates U.S. FREIGHT F1 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 This Page Intentionally Left Blank NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates U.S. FREIGHT F1 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 1 4.17 4.18 4.19 4.30 4.33 4.38 4.51 2 4.18 4.19 4.25 4.48 4.73 4.73 4.73 3 4.19 4.22 4.63 4.73 4.73 4.79 5.16 4 4.22 4.24 4.64 4.73 4.91 5.05 5.51 5 4.23 4.40 4.64 4.80 5.10 5.31 5.83 6 4.24 4.54 4.64 4.80 5.17 5.35 5.85 7 4.42 4.64 4.64 4.97 5.27 5.56 6.13 8 4.56 4.64 4.64 5.06 5.45 5.80 6.50 9 4.64 4.64 4.75 5.19 5.59 6.12 6.95 10 4.64 4.64 4.78 5.21 5.83 6.56 7.40 11 4.64 4.64 4.80 5.25 5.88 6.80 7.71 12 4.64 4.64 4.87 5.36 6.17 7.27 8.24 13 4.64 4.64 4.95 5.51 6.45 7.74 8.82 14 4.64 4.78 5.03 5.64 6.80 8.19 9.40 15 4.64 4.92 5.11 5.76 7.17 8.67 9.97 16 4.73 5.00 5.21 5.86 7.46 9.02 10.41 17 4.78 5.17 5.37 6.12 7.82 9.47 10.93 18 4.84 5.36 5.55 6.42 8.21 9.90 11.49 19 4.95 5.54 5.75 6.73 8.57 10.33 12.05 20 5.01 5.67 5.91 7.11 9.03 10.89 12.76 21 5.13 5.86 6.13 7.17 9.12 10.94 12.86 22 5.26 6.04 6.36 7.46 9.49 11.39 13.43 23 5.38 6.24 6.54 7.73 9.86 11.80 13.97 24 5.53 6.39 6.78 7.95 10.21 12.22 14.52 25 5.66 6.54 6.99 8.20 10.61 12.63 15.09 26 5.80 6.72 7.19 8.49 10.97 13.05 15.62 27 5.92 6.90 7.40 8.74 11.37 13.47 16.17 28 6.06 7.04 7.65 8.99 11.74 13.89 16.73 29 6.21 7.19 7.86 9.27 12.10 14.33 17.29 30 6.36 7.38 8.11 9.55 12.50 14.72 17.86 31 6.46 7.54 8.31 9.80 12.83 15.15 18.38 32 6.51 7.69 8.55 10.09 13.22 15.57 18.95 33 6.66 7.86 8.75 10.36 13.57 15.98 19.48 34 6.79 8.07 8.96 10.64 13.93 16.40 20.02 35 6.92 8.22 9.20 10.90 14.29 16.82 20.55 36 7.03 8.37 9.41 11.17 14.65 17.23 21.04 37 7.13 8.57 9.59 11.43 14.98 17.65 21.43 38 7.27 8.73 9.82 11.74 15.31 18.08 21.85 39 7.37 8.90 10.05 11.97 15.65 18.50 22.26 40 7.48 9.10 10.25 12.25 15.99 18.92 22.66 41 7.61 9.26 10.44 12.52 16.33 19.35 23.07 42 7.73 9.42 10.67 12.78 16.65 19.76 23.45 43 7.81 9.57 10.89 13.05 16.96 20.17 23.86 44 7.90 9.74 11.05 13.33 17.25 20.58 24.27 45 8.03 9.92 11.29 13.62 17.55 21.01 24.67 46 8.11 10.09 11.43 13.86 17.82 21.42 25.09 47 8.18 10.21 11.61 14.09 18.08 21.85 25.50 48 8.22 10.36 11.80 14.36 18.34 22.27 25.88 49 8.24 10.36 11.97 14.58 18.60 22.68 26.28 50 8.27 10.38 11.98 14.63 18.82 23.10 26.69 51 8.31 10.41 11.99 14.67 18.93 23.18 26.79 52 8.33 10.43 12.04 14.72 19.03 23.24 26.90 53 8.40 10.57 12.17 14.94 19.06 23.33 26.96 54 8.50 10.66 12.34 15.12 19.08 23.57 27.37 55 8.59 10.72 12.45 15.32 19.32 23.74 27.75 Continental US Ground OB/3P/IB/RB Net Rates NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground OB/3P/IB/RB Net Rates 56 8.68 10.83 12.60 15.56 19.52 23.91 28.15 57 8.75 10.94 12.74 15.80 19.73 24.10 28.49 58 8.82 11.05 12.86 15.94 19.97 24.25 28.78 59 8.93 11.18 13.03 16.11 20.16 24.39 28.99 60 8.99 11.33 13.18 16.21 20.30 24.52 29.16 61 9.10 11.41 13.32 16.40 20.51 24.65 29.35 62 9.16 11.50 13.43 16.55 20.64 24.80 29.54 63 9.26 11.61 13.56 16.69 20.78 24.97 29.70 64 9.32 11.75 13.70 16.81 20.92 25.14 29.90 65 9.41 11.89 13.86 16.93 21.11 25.25 30.05 66 9.48 12.03 14.00 17.03 21.32 25.40 30.28 67 9.55 12.14 14.19 17.15 21.51 25.53 30.35 68 9.61 12.26 14.26 17.21 21.62 25.66 30.42 69 9.69 12.38 14.28 17.23 21.73 25.78 30.50 70 9.78 12.51 14.33 17.26 21.85 25.94 30.59 71 9.88 12.53 14.34 17.29 21.93 26.10 30.68 72 10.36 12.90 14.43 17.44 21.98 26.12 30.70 73 10.89 13.35 14.76 17.88 22.06 26.19 30.72 74 11.40 13.85 15.23 18.35 22.49 26.38 30.75 75 11.91 14.29 15.65 18.81 22.89 26.87 30.77 76 12.42 14.76 16.13 19.29 23.28 27.37 30.81 77 12.95 15.24 16.55 19.68 23.72 27.86 30.89 78 13.44 15.73 17.00 20.12 24.13 28.33 30.93 79 13.94 16.18 17.44 20.58 24.53 28.76 31.06 80 14.46 16.67 17.88 21.03 24.96 29.13 31.42 81 14.84 17.06 18.31 21.31 25.28 29.55 31.83 82 15.33 17.49 18.76 21.78 25.60 29.95 32.18 83 15.86 17.91 19.20 22.18 26.01 30.35 32.56 84 16.39 18.35 19.61 22.60 26.39 30.72 32.91 85 16.93 18.80 20.02 23.04 26.80 31.06 33.28 86 17.49 19.27 20.46 23.45 27.16 31.38 33.66 87 18.02 19.69 20.94 23.88 27.52 31.72 34.02 88 18.59 20.16 21.36 24.30 27.88 32.04 34.41 89 19.13 20.59 21.81 24.72 28.24 32.42 34.78 90 19.68 21.07 22.22 25.07 28.57 32.72 35.13 91 20.18 21.52 22.71 25.51 28.95 33.05 35.51 92 20.68 21.95 23.12 25.85 29.31 33.40 35.91 93 21.15 22.41 23.63 26.26 29.65 33.73 36.27 94 21.66 22.87 24.03 26.60 30.00 34.11 36.62 95 22.16 23.30 24.53 27.00 30.35 34.49 37.03 96 22.67 23.75 25.04 27.44 30.72 34.82 37.38 97 23.18 24.22 25.45 27.86 31.07 35.18 37.78 98 23.71 24.60 25.94 28.20 31.42 35.53 38.16 99 24.23 25.00 26.42 28.54 31.81 35.90 38.53 100 24.75 25.41 26.91 28.99 32.14 36.24 38.92 101 29.09 29.91 31.99 34.25 37.55 42.27 45.35 102 29.39 30.37 32.35 34.74 37.93 42.69 45.80 103 29.91 30.83 32.76 35.11 38.35 43.09 46.20 104 30.37 31.31 33.17 35.46 38.73 43.50 46.64 105 30.88 31.81 33.55 35.88 39.13 43.93 47.05 106 31.37 32.27 33.98 36.24 39.52 44.31 47.46 107 31.90 32.77 34.38 36.61 39.89 44.75 47.90 108 32.44 33.26 34.78 37.02 40.31 45.15 48.32 109 32.91 33.73 35.17 37.38 40.67 45.54 48.74 110 33.47 34.22 35.59 37.77 41.10 45.98 49.18 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground OB/3P/IB/RB Net Rates 111 33.84 34.63 36.00 38.16 41.49 46.39 49.58 112 34.18 35.03 36.43 38.54 41.90 46.79 50.02 113 34.56 35.41 36.83 38.93 42.27 47.21 50.41 114 34.91 35.83 37.23 39.30 42.69 47.62 50.84 115 35.31 36.24 37.67 39.70 43.06 48.02 51.27 116 35.66 36.61 38.07 40.07 43.48 48.44 51.67 117 36.02 37.04 38.47 40.47 43.88 48.85 52.09 118 36.43 37.43 38.92 40.86 44.26 49.24 52.50 119 36.78 37.86 39.32 41.23 44.68 49.67 52.91 120 37.40 38.27 39.75 41.63 45.07 50.07 53.34 121 37.89 38.66 40.17 42.02 45.48 50.49 53.76 122 38.28 39.09 40.59 42.41 45.87 50.89 54.18 123 38.65 39.50 41.03 42.81 46.30 51.32 54.61 124 39.06 39.91 41.46 43.20 46.68 51.71 55.04 125 39.42 40.34 41.90 43.58 47.08 52.10 55.43 126 39.81 40.76 42.31 44.00 47.48 52.52 55.88 127 40.20 41.17 42.78 44.38 47.89 52.92 56.30 128 40.59 41.61 43.20 44.78 48.30 53.33 56.71 129 40.97 42.02 43.62 45.17 48.68 53.75 57.15 130 41.38 42.44 44.05 45.53 49.10 54.16 57.57 131 41.76 42.88 44.50 45.95 49.51 54.57 58.00 132 42.16 43.32 44.94 46.35 49.92 54.98 58.40 133 42.56 43.73 45.39 46.73 50.31 55.36 58.85 134 42.93 44.18 45.83 47.15 50.74 55.78 59.27 135 43.36 44.60 46.30 47.57 51.12 56.19 59.68 136 43.73 45.03 46.73 47.95 51.53 56.59 60.15 137 44.13 45.47 47.20 48.33 51.96 56.99 60.54 138 44.52 45.90 47.64 48.74 52.36 57.40 60.97 139 44.92 46.35 48.07 49.16 52.77 57.81 61.40 140 45.33 46.79 48.54 49.54 53.19 58.23 61.82 141 45.72 47.23 48.98 49.95 53.57 58.61 62.25 142 46.14 47.70 49.45 50.35 53.97 59.02 62.67 143 46.55 48.10 49.91 50.78 54.39 59.44 63.11 144 46.95 48.56 50.35 51.14 54.79 59.83 63.51 145 47.33 49.02 50.84 51.56 55.22 60.25 63.96 146 47.76 49.47 51.32 51.99 55.63 60.65 64.35 147 48.17 49.92 51.75 52.38 56.04 61.04 64.80 148 48.57 50.35 52.22 52.79 56.47 61.48 65.22 149 48.97 50.82 52.70 53.21 56.87 61.85 65.63 150 49.41 51.31 53.15 53.62 57.27 62.26 66.06 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 1 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 2 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 3 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 4 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 5 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 6 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 7 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 8 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 9 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 10 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 11 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 12 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.62 13 $14.77 $14.77 $14.77 $15.06 $15.06 $15.30 $16.64 14 $14.77 $14.77 $14.77 $15.06 $15.06 $16.26 $17.59 15 $14.77 $14.77 $14.77 $15.06 $15.06 $16.75 $18.66 16 $14.77 $14.77 $14.77 $15.06 $15.06 $17.46 $19.22 17 $14.77 $14.77 $14.77 $15.06 $15.06 $18.53 $19.94 18 $14.77 $14.77 $14.77 $15.06 $15.70 $18.92 $21.12 19 $14.77 $14.77 $14.77 $15.06 $16.00 $19.41 $21.80 20 $14.77 $14.77 $14.77 $15.06 $16.54 $20.14 $22.81 21 $15.06 $15.06 $15.06 $15.06 $17.22 $20.89 $23.73 22 $15.06 $15.06 $15.06 $15.06 $18.10 $21.66 $24.77 23 $15.06 $15.06 $15.06 $15.47 $18.78 $22.39 $25.75 24 $15.06 $15.06 $15.06 $15.96 $19.50 $22.93 $26.77 25 $15.06 $15.06 $15.06 $16.43 $19.98 $24.11 $27.77 26 $15.06 $15.06 $15.06 $16.93 $20.71 $24.91 $28.69 27 $15.06 $15.06 $15.06 $17.21 $21.38 $25.36 $29.39 28 $15.06 $15.06 $15.25 $18.16 $22.59 $26.70 $30.70 29 $15.06 $15.06 $15.68 $18.41 $23.25 $27.35 $31.33 30 $15.06 $15.06 $16.12 $19.13 $23.62 $27.69 $32.64 31 $15.06 $15.06 $16.13 $19.15 $23.97 $28.13 $33.20 32 $15.06 $15.06 $16.39 $19.31 $24.43 $28.62 $34.21 33 $15.06 $15.16 $16.97 $20.21 $25.31 $29.36 $34.81 34 $15.06 $15.50 $17.51 $20.73 $25.78 $30.15 $36.12 35 $15.06 $16.17 $17.92 $21.23 $26.41 $30.92 $37.08 36 $15.06 $16.18 $18.24 $21.96 $27.08 $31.98 $37.82 37 $15.06 $16.54 $18.60 $22.44 $27.65 $32.99 $38.55 38 $15.06 $16.80 $19.01 $22.99 $28.29 $33.45 $39.27 39 $15.06 $17.12 $19.45 $23.24 $29.00 $34.45 $40.07 40 $15.06 $17.19 $19.50 $23.51 $29.60 $34.46 $40.35 41 $15.06 $17.77 $20.02 $24.08 $30.25 $35.51 $41.21 42 $15.06 $18.16 $20.79 $24.63 $30.97 $36.45 $41.82 43 $15.06 $18.26 $20.83 $25.39 $32.03 $37.42 $42.53 44 $15.06 $18.61 $21.57 $26.09 $32.31 $38.22 $42.99 45 $15.06 $18.71 $21.57 $26.11 $32.83 $39.34 $43.70 46 $15.23 $18.73 $22.05 $26.59 $33.71 $39.76 $44.43 47 $15.30 $18.97 $22.40 $26.78 $33.85 $40.54 $45.15 48 $15.31 $19.16 $22.69 $27.49 $34.36 $40.91 $45.87 49 $15.32 $19.17 $22.70 $27.50 $34.78 $41.63 $46.14 50 $15.32 $19.18 $22.71 $27.53 $34.90 $41.74 $46.84 Continental US Ground PRP Net Rates NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 51 $15.33 $19.19 $22.72 $27.54 $34.91 $41.75 $46.85 52 $15.34 $19.19 $22.73 $27.56 $34.92 $41.75 $46.86 53 $15.35 $19.20 $22.74 $27.60 $34.93 $41.76 $46.86 54 $15.37 $19.22 $22.79 $27.78 $34.94 $41.77 $47.35 55 $15.37 $19.23 $22.80 $28.18 $34.94 $41.78 $47.91 56 $15.38 $19.38 $22.82 $28.57 $34.95 $41.78 $48.50 57 $15.65 $19.51 $23.09 $29.26 $34.96 $41.79 $49.00 58 $15.66 $19.52 $23.29 $29.57 $35.00 $41.80 $49.88 59 $15.94 $19.72 $23.63 $29.58 $35.65 $42.35 $50.24 60 $16.10 $20.09 $24.00 $30.08 $35.97 $42.59 $50.56 61 $16.41 $20.73 $24.01 $30.69 $36.29 $42.83 $50.86 62 $16.76 $21.59 $24.43 $31.28 $36.53 $43.50 $51.17 63 $16.79 $21.60 $24.44 $31.29 $36.79 $43.57 $51.49 64 $17.23 $22.22 $25.07 $31.59 $37.38 $43.87 $52.27 65 $17.42 $22.42 $25.09 $31.60 $37.72 $43.96 $52.37 66 $17.67 $22.83 $25.10 $31.64 $37.74 $44.09 $52.48 67 $17.90 $22.84 $25.38 $31.67 $38.04 $44.31 $52.60 68 $18.04 $23.47 $26.60 $32.11 $38.25 $44.56 $52.60 69 $18.25 $23.48 $26.61 $32.61 $38.44 $44.57 $52.88 70 $18.33 $23.53 $26.94 $33.02 $39.22 $44.58 $53.33 71 $18.43 $23.78 $27.36 $33.35 $39.83 $45.72 $53.34 72 $18.85 $23.81 $28.00 $33.87 $40.13 $47.23 $53.72 73 $19.16 $23.82 $28.01 $33.88 $40.17 $47.24 $53.81 74 $20.03 $23.85 $28.21 $34.08 $41.18 $47.76 $53.93 75 $20.96 $24.51 $28.29 $34.98 $41.57 $48.25 $53.95 76 $21.77 $25.41 $28.39 $35.22 $42.09 $49.03 $53.96 77 $22.82 $26.25 $29.52 $35.67 $42.34 $49.97 $53.96 78 $23.07 $26.75 $29.86 $36.07 $42.60 $50.80 $53.97 79 $24.12 $27.61 $30.31 $36.63 $43.49 $51.59 $54.86 80 $24.78 $28.39 $31.03 $37.50 $44.22 $51.82 $55.27 81 $25.58 $29.16 $32.05 $37.76 $44.79 $52.61 $55.96 82 $26.20 $29.55 $32.79 $38.46 $44.90 $53.97 $55.97 83 $26.69 $30.14 $33.50 $38.74 $45.47 $53.98 $55.98 84 $27.48 $30.87 $33.85 $39.10 $46.15 $54.64 $56.42 85 $28.22 $31.34 $34.50 $39.72 $46.86 $55.22 $57.03 86 $29.28 $32.67 $35.55 $40.47 $47.42 $56.25 $58.23 87 $29.86 $32.79 $35.65 $40.48 $48.04 $56.29 $58.32 88 $31.39 $33.85 $37.01 $41.78 $48.67 $56.89 $59.52 89 $32.48 $34.47 $37.72 $41.92 $49.27 $57.47 $60.76 90 $33.23 $35.02 $37.91 $42.34 $49.51 $57.71 $60.80 91 $33.44 $35.62 $38.28 $42.35 $50.02 $57.71 $60.87 92 $34.91 $36.29 $38.85 $42.99 $50.67 $57.96 $61.53 93 $35.07 $37.00 $39.97 $43.58 $51.07 $58.17 $62.15 94 $35.89 $37.31 $40.15 $44.14 $51.67 $58.28 $62.80 95 $36.72 $38.30 $40.76 $44.74 $52.01 $58.49 $63.47 96 $37.54 $38.57 $42.27 $45.68 $52.31 $58.90 $64.71 97 $38.41 $39.69 $42.27 $45.96 $52.94 $58.91 $64.74 98 $39.29 $39.95 $42.89 $46.51 $53.54 $59.33 $65.39 99 $40.15 $40.58 $44.13 $47.08 $54.15 $59.94 $66.03 100 $40.90 $41.25 $44.53 $47.79 $54.74 $60.53 $66.69 101 $40.92 $41.25 $44.53 $47.80 $54.77 $60.54 $66.70 102 $41.26 $41.77 $45.02 $48.20 $54.89 $60.55 $66.73 103 $42.38 $42.42 $45.58 $48.69 $55.93 $61.61 $67.32 104 $42.65 $43.03 $46.13 $49.20 $56.10 $61.79 $67.95 105 $43.35 $43.67 $46.66 $50.22 $56.97 $62.15 $68.53 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 106 $44.06 $44.32 $47.19 $50.23 $56.98 $62.72 $69.17 107 $44.71 $44.99 $48.19 $51.21 $57.49 $63.26 $70.40 108 $45.35 $45.64 $48.28 $51.25 $58.02 $63.81 $70.41 109 $46.00 $46.25 $48.80 $51.74 $58.54 $64.36 $71.04 110 $46.56 $46.94 $49.36 $52.24 $59.11 $64.93 $71.65 111 $47.08 $47.46 $50.88 $53.26 $59.60 $65.46 $73.12 112 $48.04 $48.45 $50.94 $53.27 $60.11 $66.03 $73.20 113 $48.10 $48.49 $51.50 $53.76 $60.65 $66.58 $74.53 114 $48.60 $49.50 $52.07 $54.81 $61.67 $67.70 $75.02 115 $49.13 $50.06 $52.14 $54.95 $61.68 $67.71 $75.03 116 $49.63 $50.25 $53.21 $55.20 $62.09 $68.11 $75.49 117 $50.13 $50.78 $53.74 $56.22 $62.60 $69.19 $76.71 118 $50.65 $51.82 $53.80 $56.39 $63.11 $69.20 $77.40 119 $51.19 $51.87 $54.34 $56.71 $63.65 $69.74 $78.31 120 $52.08 $52.84 $54.90 $57.24 $64.16 $70.29 $78.41 121 $52.65 $53.13 $55.48 $57.64 $64.56 $70.69 $78.76 122 $53.02 $53.64 $56.03 $58.16 $65.08 $71.79 $79.41 123 $53.55 $53.69 $57.15 $58.66 $65.59 $71.97 $80.04 124 $54.07 $54.74 $57.74 $59.19 $66.13 $72.32 $80.64 125 $54.61 $54.74 $57.77 $59.70 $66.63 $72.87 $81.24 126 $55.65 $55.81 $59.46 $60.09 $67.02 $73.80 $83.33 127 $55.71 $55.84 $59.48 $60.61 $67.53 $73.81 $83.34 128 $56.23 $56.25 $60.07 $61.14 $68.56 $75.14 $84.58 129 $57.30 $57.51 $60.65 $61.67 $68.57 $75.15 $84.58 130 $57.32 $57.52 $61.20 $62.13 $69.06 $75.41 $85.04 131 $57.84 $57.88 $61.96 $62.57 $69.44 $76.33 $85.87 132 $58.39 $59.01 $61.96 $63.07 $69.96 $76.34 $86.29 133 $58.93 $59.10 $62.38 $63.57 $70.45 $76.87 $86.58 134 $59.47 $59.56 $62.99 $64.11 $70.98 $77.40 $86.95 135 $59.93 $60.72 $63.54 $64.64 $71.57 $77.97 $88.20 136 $60.43 $61.44 $65.20 $65.20 $72.14 $78.54 $88.22 137 $60.95 $61.45 $65.66 $65.67 $72.56 $79.03 $88.80 138 $61.51 $62.43 $66.63 $66.84 $73.83 $80.44 $90.41 139 $62.07 $63.05 $66.63 $66.85 $74.07 $80.45 $90.42 140 $62.61 $63.25 $66.65 $67.38 $74.44 $80.79 $90.68 141 $63.16 $63.66 $67.88 $67.91 $74.85 $81.19 $91.13 142 $63.43 $64.25 $67.89 $68.46 $75.41 $81.75 $91.73 143 $63.99 $64.84 $68.49 $69.01 $75.98 $82.34 $92.36 144 $64.55 $65.43 $69.82 $69.83 $76.56 $82.89 $92.99 145 $64.77 $67.35 $70.39 $70.42 $77.14 $83.43 $93.60 146 $65.33 $67.36 $70.40 $70.65 $77.71 $83.99 $94.21 147 $66.31 $67.38 $71.06 $71.23 $78.27 $84.56 $94.84 148 $66.48 $67.87 $71.80 $71.81 $79.42 $85.12 $95.48 149 $67.24 $68.46 $72.34 $72.35 $79.59 $85.66 $96.55 150 $67.25 $69.09 $73.53 $74.77 $80.01 $86.26 $97.18 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Wgt/Zone 51 54 1 12.09 19.09 2 13.20 20.06 3 13.71 21.12 4 14.66 22.13 5 15.62 22.92 6 16.46 23.99 7 17.24 24.64 8 18.02 25.56 9 18.81 26.11 10 19.64 26.97 11 20.33 27.97 12 21.01 28.95 13 21.73 29.91 14 22.47 30.88 15 23.30 31.90 16 24.09 32.91 17 24.92 34.01 18 25.83 35.08 19 26.68 36.29 20 27.33 37.37 21 28.10 38.43 22 28.99 39.59 23 29.81 40.74 24 30.62 41.75 25 31.31 42.91 26 32.17 44.02 27 32.96 45.12 28 33.74 46.30 29 34.51 47.40 30 35.32 48.54 31 36.10 49.56 32 36.88 50.73 33 37.68 51.88 34 38.37 52.95 35 39.24 53.83 36 39.95 54.94 37 40.88 56.09 38 41.60 57.06 39 42.40 58.00 40 43.22 59.02 41 43.98 60.02 42 44.67 60.93 43 45.51 61.95 44 46.19 62.89 45 46.93 63.97 Ground to Canada OB/3P Single National Carrier Pricing Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada FedEx Ground to Canada NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Wgt/Zone 51 54 Ground to Canada OB/3P Single National Carrier Pricing Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada FedEx Ground to Canada 46 47.68 64.87 47 48.43 65.90 48 49.15 66.92 49 49.98 67.84 50 50.83 68.81 51 52.35 70.34 52 52.35 70.34 53 53.77 71.73 54 53.77 71.73 55 55.12 73.17 56 55.12 73.17 57 56.24 74.60 58 56.24 74.60 59 57.49 75.99 60 57.49 75.99 61 58.55 77.61 62 58.55 77.61 63 59.60 79.00 64 59.60 79.00 65 60.40 80.35 66 60.40 80.35 67 61.36 81.86 68 61.36 81.86 69 62.25 83.34 70 62.25 83.34 71 63.18 84.78 72 63.18 84.78 73 64.18 86.55 74 64.18 86.55 75 65.12 88.35 76 65.12 88.35 77 65.64 89.59 78 65.64 89.59 79 66.45 91.60 80 66.45 91.60 81 66.98 93.63 82 66.98 93.63 83 67.70 95.51 84 67.70 95.51 85 68.17 97.67 86 68.17 97.67 87 68.96 99.58 88 68.96 99.58 89 69.65 101.51 90 69.65 101.51 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Wgt/Zone 51 54 Ground to Canada OB/3P Single National Carrier Pricing Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada FedEx Ground to Canada 91 70.16 103.60 92 70.16 103.60 93 70.90 105.46 94 70.90 105.46 95 71.55 107.45 96 71.55 107.45 97 72.19 109.47 98 72.19 109.47 99 72.76 111.38 100 72.76 111.38 101 76.50 116.68 102 76.50 116.68 103 76.50 116.68 104 76.50 116.68 105 76.50 116.68 106 79.17 121.86 107 79.17 121.86 108 79.17 121.86 109 79.17 121.86 110 79.17 121.86 111 81.82 127.00 112 81.82 127.00 113 81.82 127.00 114 81.82 127.00 115 81.82 127.00 116 84.14 132.28 117 84.14 132.28 118 84.14 132.28 119 84.14 132.28 120 84.14 132.28 121 86.34 137.42 122 86.34 137.42 123 86.34 137.42 124 86.34 137.42 125 86.34 137.42 126 88.40 142.56 127 88.40 142.56 128 88.40 142.56 129 88.40 142.56 130 88.40 142.56 131 90.41 148.26 132 90.41 148.26 133 90.41 148.26 134 90.41 148.26 135 90.41 148.26 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Wgt/Zone 51 54 Ground to Canada OB/3P Single National Carrier Pricing Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada FedEx Ground to Canada 136 92.51 153.97 137 92.51 153.97 138 92.51 153.97 139 92.51 153.97 140 92.51 153.97 141 94.53 159.58 142 94.53 159.58 143 94.53 159.58 144 94.53 159.58 145 94.53 159.58 146 96.58 165.18 147 96.58 165.18 148 96.58 165.18 149 96.58 165.18 150 96.58 165.18 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 9 14 17 22 23 25 92 96 To HI Intra Oahu To AK Intra Alaska From AK From AK From HI From HI 1 18.41 4.27 18.41 4.27 7.18 7.41 7.18 7.41 2 20.45 4.32 20.45 4.32 7.75 7.97 7.75 7.97 3 22.31 4.35 22.31 4.35 9.13 9.37 9.13 9.37 4 24.38 4.40 24.38 4.40 10.29 10.85 10.29 10.85 5 26.57 4.45 26.57 4.45 11.68 12.31 11.68 12.31 6 28.84 4.56 28.84 4.56 13.16 13.86 13.16 13.86 7 30.82 4.74 30.82 4.74 14.57 15.34 14.57 15.34 8 32.66 4.92 32.66 4.92 16.05 16.91 16.05 16.91 9 34.97 5.08 34.97 5.08 17.46 18.47 17.46 18.47 10 37.12 5.26 37.12 5.26 18.90 20.03 18.90 20.03 11 39.26 5.43 39.26 5.43 20.35 21.54 20.35 21.54 12 40.94 5.65 40.94 5.65 21.70 23.05 21.70 23.05 13 42.60 5.81 42.60 5.81 22.98 24.44 22.98 24.44 14 44.40 6.04 44.40 6.04 24.20 25.88 24.20 25.88 15 46.04 6.21 46.04 6.21 25.39 27.27 25.39 27.27 16 48.27 6.36 48.27 6.36 26.54 28.57 26.54 28.57 17 49.97 6.56 49.97 6.56 27.79 30.09 27.79 30.09 18 52.24 6.73 52.24 6.73 29.08 31.55 29.08 31.55 19 54.36 6.95 54.36 6.95 30.33 33.05 30.33 33.05 20 56.37 7.15 56.37 7.15 31.56 34.52 31.56 34.52 21 59.01 7.48 59.01 7.48 33.31 36.73 33.31 36.73 22 60.83 7.65 60.83 7.65 34.39 38.16 34.39 38.16 23 62.68 7.86 62.68 7.86 35.46 39.61 35.46 39.61 24 64.72 8.08 64.72 8.08 36.52 41.06 36.52 41.06 25 66.74 8.31 66.74 8.31 37.71 42.46 37.71 42.46 26 68.99 8.51 68.99 8.51 38.88 43.86 38.88 43.86 27 70.90 8.72 70.90 8.72 40.00 45.19 40.00 45.19 28 72.81 8.94 72.81 8.94 41.15 46.57 41.15 46.57 29 74.59 9.16 74.59 9.16 42.31 47.90 42.31 47.90 30 76.37 9.33 76.37 9.33 43.46 49.26 43.46 49.26 31 78.27 9.54 78.27 9.54 44.60 50.58 44.60 50.58 32 79.96 9.70 79.96 9.70 45.69 51.79 45.69 51.79 33 81.63 9.85 81.63 9.85 46.75 52.92 46.75 52.92 34 83.44 10.04 83.44 10.04 47.78 53.96 47.78 53.96 35 85.52 10.20 85.52 10.20 48.68 54.95 48.68 54.95 36 87.52 10.38 87.52 10.38 49.53 55.88 49.53 55.88 37 89.51 10.54 89.51 10.54 50.38 56.77 50.38 56.77 38 91.66 10.71 91.66 10.71 51.19 57.68 51.19 57.68 39 93.65 10.88 93.65 10.88 52.06 58.58 52.06 58.58 40 95.64 11.05 95.64 11.05 52.92 59.59 52.92 59.59 41 97.48 11.20 97.48 11.20 53.79 60.64 53.79 60.64 42 99.32 11.38 99.32 11.38 54.64 61.71 54.64 61.71 43 101.33 11.51 101.33 11.51 55.42 62.78 55.42 62.78 44 103.36 11.70 103.36 11.70 56.28 63.81 56.28 63.81 45 105.37 11.86 105.37 11.86 57.14 64.89 57.14 64.89 46 107.40 12.03 107.40 12.03 57.99 65.96 57.99 65.96 47 109.45 12.16 109.45 12.16 58.86 67.02 58.86 67.02 48 111.34 12.38 111.34 12.38 59.68 68.07 59.68 68.07 49 113.22 12.57 113.22 12.57 60.52 69.04 60.52 69.04 50 115.15 12.76 115.15 12.76 61.38 69.94 61.38 69.94 51 117.09 12.96 117.09 12.96 62.14 70.88 62.14 70.88 52 118.98 13.15 118.98 13.15 62.84 71.77 62.84 71.77 53 120.80 13.34 120.80 13.34 63.53 72.68 63.53 72.68 54 122.72 13.56 122.72 13.56 64.22 73.56 64.22 73.56 55 124.61 13.78 124.61 13.78 64.90 74.52 64.90 74.52 FedEx Ground ~ to/from/intra Alaska & Hawaii OB/3P/IB/RB NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 9 14 17 22 23 25 92 96 To HI Intra Oahu To AK Intra Alaska From AK From AK From HI From HI FedEx Ground ~ to/from/intra Alaska & Hawaii OB/3P/IB/RB 56 126.54 13.96 126.54 13.96 65.52 75.33 65.52 75.33 57 128.53 14.16 128.53 14.16 66.11 76.08 66.11 76.08 58 130.45 14.37 130.45 14.37 66.73 76.87 66.73 76.87 59 132.45 14.53 132.45 14.53 67.38 77.62 67.38 77.62 60 134.54 14.74 134.54 14.74 67.95 78.37 67.95 78.37 61 136.17 14.95 136.17 14.95 68.58 79.07 68.58 79.07 62 138.43 15.12 138.43 15.12 69.22 79.74 69.22 79.74 63 140.67 15.32 140.67 15.32 69.83 80.43 69.83 80.43 64 143.03 15.53 143.03 15.53 70.40 81.09 70.40 81.09 65 145.36 15.74 145.36 15.74 71.00 81.80 71.00 81.80 66 147.60 15.92 147.60 15.92 71.52 82.46 71.52 82.46 67 149.83 16.14 149.83 16.14 72.08 83.14 72.08 83.14 68 151.98 16.34 151.98 16.34 72.57 83.84 72.57 83.84 69 154.24 16.53 154.24 16.53 73.14 84.50 73.14 84.50 70 157.48 16.72 157.48 16.72 73.67 85.19 73.67 85.19 71 159.89 16.93 159.89 16.93 74.17 85.84 74.17 85.84 72 162.27 17.47 162.27 17.47 74.76 86.57 74.76 86.57 73 164.64 18.05 164.64 18.05 75.29 87.23 75.29 87.23 74 166.21 18.62 166.21 18.62 75.91 87.88 75.91 87.88 75 168.11 19.20 168.11 19.20 76.57 88.60 76.57 88.60 76 170.18 19.77 170.18 19.77 77.29 89.30 77.29 89.30 77 171.60 20.34 171.60 20.34 77.95 89.99 77.95 89.99 78 172.49 20.91 172.49 20.91 78.74 90.63 78.74 90.63 79 172.54 21.49 172.54 21.49 79.54 91.32 79.54 91.32 80 174.33 22.06 174.33 22.06 80.28 92.00 80.28 92.00 81 175.81 22.62 175.81 22.62 81.03 92.68 81.03 92.68 82 176.68 23.21 176.68 23.21 81.72 93.35 81.72 93.35 83 178.63 23.79 178.63 23.79 82.43 94.06 82.43 94.06 84 180.68 24.35 180.68 24.35 83.13 94.71 83.13 94.71 85 182.76 24.94 182.76 24.94 83.82 95.45 83.82 95.45 86 184.68 25.50 184.68 25.50 84.57 96.08 84.57 96.08 87 186.77 26.04 186.77 26.04 85.34 96.82 85.34 96.82 88 188.83 26.62 188.83 26.62 86.11 97.45 86.11 97.45 89 190.78 27.19 190.78 27.19 86.81 98.14 86.81 98.14 90 192.73 27.79 192.73 27.79 87.51 98.81 87.51 98.81 91 194.79 28.34 194.79 28.34 88.19 99.51 88.19 99.51 92 196.65 28.91 196.65 28.91 88.89 100.19 88.89 100.19 93 198.58 29.48 198.58 29.48 89.59 100.86 89.59 100.86 94 200.44 30.07 200.44 30.07 90.25 101.55 90.25 101.55 95 202.37 30.63 202.37 30.63 91.04 102.20 91.04 102.20 96 204.24 31.21 204.24 31.21 91.81 102.91 91.81 102.91 97 206.21 31.77 206.21 31.77 92.56 103.57 92.56 103.57 98 208.01 32.36 208.01 32.36 93.34 104.28 93.34 104.28 99 209.97 32.93 209.97 32.93 94.05 104.98 94.05 104.98 100 211.93 33.50 211.93 33.50 94.71 105.62 94.71 105.62 101 213.89 34.05 213.89 34.05 95.45 106.33 95.45 106.33 102 215.85 34.63 215.85 34.63 96.12 106.99 96.12 106.99 103 217.78 35.21 217.78 35.21 96.88 107.70 96.88 107.70 104 219.84 35.79 219.84 35.79 97.64 108.37 97.64 108.37 105 221.78 36.35 221.78 36.35 98.39 109.06 98.39 109.06 106 223.86 36.94 223.86 36.94 99.11 109.74 99.11 109.74 107 225.92 37.52 225.92 37.52 99.82 110.39 99.82 110.39 108 227.98 38.09 227.98 38.09 100.49 111.08 100.49 111.08 109 229.94 38.65 229.94 38.65 101.15 111.75 101.15 111.75 110 231.88 39.23 231.88 39.23 101.94 112.46 101.94 112.46 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 9 14 17 22 23 25 92 96 To HI Intra Oahu To AK Intra Alaska From AK From AK From HI From HI FedEx Ground ~ to/from/intra Alaska & Hawaii OB/3P/IB/RB 111 234.50 39.79 234.50 39.79 102.71 113.12 102.71 113.12 112 237.16 40.37 237.16 40.37 103.49 113.88 103.49 113.88 113 239.25 40.94 239.25 40.94 104.15 114.67 104.15 114.67 114 241.30 41.52 241.30 41.52 104.89 115.40 104.89 115.40 115 243.37 42.09 243.37 42.09 105.57 116.13 105.57 116.13 116 245.37 42.65 245.37 42.65 106.27 116.93 106.27 116.93 117 247.31 43.23 247.31 43.23 107.00 117.69 107.00 117.69 118 249.26 43.82 249.26 43.82 107.80 118.42 107.80 118.42 119 252.88 44.39 252.88 44.39 108.54 119.12 108.54 119.12 120 254.95 44.96 254.95 44.96 109.30 119.81 109.30 119.81 121 257.16 45.52 257.16 45.52 110.10 120.47 110.10 120.47 122 259.30 46.14 259.30 46.14 110.87 121.13 110.87 121.13 123 261.54 46.69 261.54 46.69 111.61 121.86 111.61 121.86 124 263.71 47.25 263.71 47.25 112.39 122.52 112.39 122.52 125 265.91 47.81 265.91 47.81 113.14 123.24 113.14 123.24 126 268.08 48.41 268.08 48.41 113.95 123.88 113.95 123.88 127 270.28 48.97 270.28 48.97 114.71 124.59 114.71 124.59 128 272.47 49.55 272.47 49.55 115.45 125.33 115.45 125.33 129 274.66 50.09 274.66 50.09 116.25 126.06 116.25 126.06 130 276.88 50.68 276.88 50.68 117.01 126.81 117.01 126.81 131 280.40 51.27 280.40 51.27 117.75 127.62 117.75 127.62 132 282.60 51.84 282.60 51.84 118.56 128.36 118.56 128.36 133 284.77 52.39 284.77 52.39 119.31 129.11 119.31 129.11 134 287.00 52.97 287.00 52.97 120.08 129.87 120.08 129.87 135 289.21 53.53 289.21 53.53 120.86 130.56 120.86 130.56 136 291.39 54.14 291.39 54.14 121.64 131.24 121.64 131.24 137 293.60 54.69 293.60 54.69 122.39 131.93 122.39 131.93 138 295.82 55.25 295.82 55.25 123.19 132.61 123.19 132.61 139 298.00 55.83 298.00 55.83 123.93 133.27 123.93 133.27 140 300.08 56.41 300.08 56.41 124.69 133.98 124.69 133.98 141 302.18 56.97 302.18 56.97 125.42 134.62 125.42 134.62 142 304.30 57.53 304.30 57.53 126.24 135.34 126.24 135.34 143 306.36 58.11 306.36 58.11 126.99 136.00 126.99 136.00 144 308.49 58.70 308.49 58.70 127.76 136.79 127.76 136.79 145 310.63 59.29 310.63 59.29 128.51 137.50 128.51 137.50 146 312.86 59.84 312.86 59.84 129.29 138.28 129.29 138.28 147 315.06 60.40 315.06 60.40 130.08 139.04 130.08 139.04 148 317.28 60.98 317.28 60.98 130.85 139.77 130.85 139.77 149 321.01 61.56 321.01 61.56 131.63 140.56 131.63 140.56 150 323.21 62.13 323.21 62.13 132.37 141.30 132.37 141.30 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Rated Shipment Weight 2 3 4 5 6 7 8 Rate ($) per/lb 200 to 299 lbs.$18.03 $23.32 $28.62 $30.36 $30.36 $30.36 $30.36 Hundredweight 300 to 399 lbs.$17.01 $22.24 $27.39 $30.36 $30.36 $30.36 $30.36 400 to 499 lbs.$14.99 $19.56 $24.12 $29.93 $30.36 $30.36 $30.36 500 to 999 lbs.$12.26 $16.06 $19.74 $24.52 $28.51 $32.43 $36.45 1000 Plus lbs.$12.60 $16.34 $20.09 $25.04 $29.11 $33.13 $37.25 15 Lbs $37.49 $44.99 Minimum Shipment Zones 2-3 4-8 100 100 200 LbsMinimum Shipment Weight : FedEx Ground Multiweight Rates ($) Per 100 Lbs, For Multiweight Service For Shipments 200 Lbs and greater Minimum Average Package Weight : Minimum Charge per Shipment Zones : Multiweight Tier NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 1 4.17 4.18 4.19 4.30 4.33 4.38 4.51 2 4.18 4.19 4.25 4.48 4.73 4.73 4.73 3 4.19 4.22 4.63 4.73 4.73 4.79 5.16 4 4.22 4.24 4.64 4.73 4.91 5.05 5.51 5 4.23 4.40 4.64 4.80 5.10 5.31 5.83 6 4.24 4.54 4.64 4.80 5.17 5.35 5.85 7 4.42 4.64 4.64 4.97 5.27 5.56 6.13 8 4.56 4.64 4.64 5.06 5.45 5.80 6.50 9 4.64 4.64 4.75 5.19 5.59 6.12 6.95 10 4.64 4.64 4.78 5.21 5.83 6.56 7.40 11 4.64 4.64 4.80 5.25 5.88 6.80 7.71 12 4.64 4.64 4.87 5.36 6.17 7.27 8.24 13 4.64 4.64 4.95 5.51 6.45 7.74 8.82 14 4.64 4.78 5.03 5.64 6.80 8.19 9.40 15 4.64 4.92 5.11 5.76 7.17 8.67 9.97 16 4.73 5.00 5.21 5.86 7.46 9.02 10.41 17 4.78 5.17 5.37 6.12 7.82 9.47 10.93 18 4.84 5.36 5.55 6.42 8.21 9.90 11.49 19 4.95 5.54 5.75 6.73 8.57 10.33 12.05 20 5.01 5.67 5.91 7.11 9.03 10.89 12.76 21 5.13 5.86 6.13 7.17 9.12 10.94 12.86 22 5.26 6.04 6.36 7.46 9.49 11.39 13.43 23 5.38 6.24 6.54 7.73 9.86 11.80 13.97 24 5.53 6.39 6.78 7.95 10.21 12.22 14.52 25 5.66 6.54 6.99 8.20 10.61 12.63 15.09 26 5.80 6.72 7.19 8.49 10.97 13.05 15.62 27 5.92 6.90 7.40 8.74 11.37 13.47 16.17 28 6.06 7.04 7.65 8.99 11.74 13.89 16.73 29 6.21 7.19 7.86 9.27 12.10 14.33 17.29 30 6.36 7.38 8.11 9.55 12.50 14.72 17.86 31 6.46 7.54 8.31 9.80 12.83 15.15 18.38 32 6.51 7.69 8.55 10.09 13.22 15.57 18.95 33 6.66 7.86 8.75 10.36 13.57 15.98 19.48 34 6.79 8.07 8.96 10.64 13.93 16.40 20.02 35 6.92 8.22 9.20 10.90 14.29 16.82 20.55 36 7.03 8.37 9.41 11.17 14.65 17.23 21.04 37 7.13 8.57 9.59 11.43 14.98 17.65 21.43 38 7.27 8.73 9.82 11.74 15.31 18.08 21.85 39 7.37 8.90 10.05 11.97 15.65 18.50 22.26 40 7.48 9.10 10.25 12.25 15.99 18.92 22.66 41 7.61 9.26 10.44 12.52 16.33 19.35 23.07 42 7.73 9.42 10.67 12.78 16.65 19.76 23.45 43 7.81 9.57 10.89 13.05 16.96 20.17 23.86 44 7.90 9.74 11.05 13.33 17.25 20.58 24.27 45 8.03 9.92 11.29 13.62 17.55 21.01 24.67 46 8.11 10.09 11.43 13.86 17.82 21.42 25.09 47 8.18 10.21 11.61 14.09 18.08 21.85 25.50 48 8.22 10.36 11.80 14.36 18.34 22.27 25.88 49 8.24 10.36 11.97 14.58 18.60 22.68 26.28 50 8.27 10.38 11.98 14.63 18.82 23.10 26.69 51 8.31 10.41 11.99 14.67 18.93 23.18 26.79 52 8.33 10.43 12.04 14.72 19.03 23.24 26.90 53 8.40 10.57 12.17 14.94 19.06 23.33 26.96 54 8.50 10.66 12.34 15.12 19.08 23.57 27.37 55 8.59 10.72 12.45 15.32 19.32 23.74 27.75 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 56 8.68 10.83 12.60 15.56 19.52 23.91 28.15 57 8.75 10.94 12.74 15.80 19.73 24.10 28.49 58 8.82 11.05 12.86 15.94 19.97 24.25 28.78 59 8.93 11.18 13.03 16.11 20.16 24.39 28.99 60 8.99 11.33 13.18 16.21 20.30 24.52 29.16 61 9.10 11.41 13.32 16.40 20.51 24.65 29.35 62 9.16 11.50 13.43 16.55 20.64 24.80 29.54 63 9.26 11.61 13.56 16.69 20.78 24.97 29.70 64 9.32 11.75 13.70 16.81 20.92 25.14 29.90 65 9.41 11.89 13.86 16.93 21.11 25.25 30.05 66 9.48 12.03 14.00 17.03 21.32 25.40 30.28 67 9.55 12.14 14.19 17.15 21.51 25.53 30.35 68 9.61 12.26 14.26 17.21 21.62 25.66 30.42 69 9.69 12.38 14.28 17.23 21.73 25.78 30.50 70 9.78 12.51 14.33 17.26 21.85 25.94 30.59 71 9.88 12.53 14.34 17.29 21.93 26.10 30.68 72 10.36 12.90 14.43 17.44 21.98 26.12 30.70 73 10.89 13.35 14.76 17.88 22.06 26.19 30.72 74 11.40 13.85 15.23 18.35 22.49 26.38 30.75 75 11.91 14.29 15.65 18.81 22.89 26.87 30.77 76 12.42 14.76 16.13 19.29 23.28 27.37 30.81 77 12.95 15.24 16.55 19.68 23.72 27.86 30.89 78 13.44 15.73 17.00 20.12 24.13 28.33 30.93 79 13.94 16.18 17.44 20.58 24.53 28.76 31.06 80 14.46 16.67 17.88 21.03 24.96 29.13 31.42 81 14.84 17.06 18.31 21.31 25.28 29.55 31.83 82 15.33 17.49 18.76 21.78 25.60 29.95 32.18 83 15.86 17.91 19.20 22.18 26.01 30.35 32.56 84 16.39 18.35 19.61 22.60 26.39 30.72 32.91 85 16.93 18.80 20.02 23.04 26.80 31.06 33.28 86 17.49 19.27 20.46 23.45 27.16 31.38 33.66 87 18.02 19.69 20.94 23.88 27.52 31.72 34.02 88 18.59 20.16 21.36 24.30 27.88 32.04 34.41 89 19.13 20.59 21.81 24.72 28.24 32.42 34.78 90 19.68 21.07 22.22 25.07 28.57 32.72 35.13 91 20.18 21.52 22.71 25.51 28.95 33.05 35.51 92 20.68 21.95 23.12 25.85 29.31 33.40 35.91 93 21.15 22.41 23.63 26.26 29.65 33.73 36.27 94 21.66 22.87 24.03 26.60 30.00 34.11 36.62 95 22.16 23.30 24.53 27.00 30.35 34.49 37.03 96 22.67 23.75 25.04 27.44 30.72 34.82 37.38 97 23.18 24.22 25.45 27.86 31.07 35.18 37.78 98 23.71 24.60 25.94 28.20 31.42 35.53 38.16 99 24.23 25.00 26.42 28.54 31.81 35.90 38.53 100 24.75 25.41 26.91 28.99 32.14 36.24 38.92 101 29.09 29.91 31.99 34.25 37.55 42.27 45.35 102 29.39 30.37 32.35 34.74 37.93 42.69 45.80 103 29.91 30.83 32.76 35.11 38.35 43.09 46.20 104 30.37 31.31 33.17 35.46 38.73 43.50 46.64 105 30.88 31.81 33.55 35.88 39.13 43.93 47.05 106 31.37 32.27 33.98 36.24 39.52 44.31 47.46 107 31.90 32.77 34.38 36.61 39.89 44.75 47.90 108 32.44 33.26 34.78 37.02 40.31 45.15 48.32 109 32.91 33.73 35.17 37.38 40.67 45.54 48.74 110 33.47 34.22 35.59 37.77 41.10 45.98 49.18 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 111 33.84 34.63 36.00 38.16 41.49 46.39 49.58 112 34.18 35.03 36.43 38.54 41.90 46.79 50.02 113 34.56 35.41 36.83 38.93 42.27 47.21 50.41 114 34.91 35.83 37.23 39.30 42.69 47.62 50.84 115 35.31 36.24 37.67 39.70 43.06 48.02 51.27 116 35.66 36.61 38.07 40.07 43.48 48.44 51.67 117 36.02 37.04 38.47 40.47 43.88 48.85 52.09 118 36.43 37.43 38.92 40.86 44.26 49.24 52.50 119 36.78 37.86 39.32 41.23 44.68 49.67 52.91 120 37.40 38.27 39.75 41.63 45.07 50.07 53.34 121 37.89 38.66 40.17 42.02 45.48 50.49 53.76 122 38.28 39.09 40.59 42.41 45.87 50.89 54.18 123 38.65 39.50 41.03 42.81 46.30 51.32 54.61 124 39.06 39.91 41.46 43.20 46.68 51.71 55.04 125 39.42 40.34 41.90 43.58 47.08 52.10 55.43 126 39.81 40.76 42.31 44.00 47.48 52.52 55.88 127 40.20 41.17 42.78 44.38 47.89 52.92 56.30 128 40.59 41.61 43.20 44.78 48.30 53.33 56.71 129 40.97 42.02 43.62 45.17 48.68 53.75 57.15 130 41.38 42.44 44.05 45.53 49.10 54.16 57.57 131 41.76 42.88 44.50 45.95 49.51 54.57 58.00 132 42.16 43.32 44.94 46.35 49.92 54.98 58.40 133 42.56 43.73 45.39 46.73 50.31 55.36 58.85 134 42.93 44.18 45.83 47.15 50.74 55.78 59.27 135 43.36 44.60 46.30 47.57 51.12 56.19 59.68 136 43.73 45.03 46.73 47.95 51.53 56.59 60.15 137 44.13 45.47 47.20 48.33 51.96 56.99 60.54 138 44.52 45.90 47.64 48.74 52.36 57.40 60.97 139 44.92 46.35 48.07 49.16 52.77 57.81 61.40 140 45.33 46.79 48.54 49.54 53.19 58.23 61.82 141 45.72 47.23 48.98 49.95 53.57 58.61 62.25 142 46.14 47.70 49.45 50.35 53.97 59.02 62.67 143 46.55 48.10 49.91 50.78 54.39 59.44 63.11 144 46.95 48.56 50.35 51.14 54.79 59.83 63.51 145 47.33 49.02 50.84 51.56 55.22 60.25 63.96 146 47.76 49.47 51.32 51.99 55.63 60.65 64.35 147 48.17 49.92 51.75 52.38 56.04 61.04 64.80 148 48.57 50.35 52.22 52.79 56.47 61.48 65.22 149 48.97 50.82 52.70 53.21 56.87 61.85 65.63 150 49.41 51.31 53.15 53.62 57.27 62.26 66.06 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Weight 2 3 4 5 6 7 8 1 $6.02 $6.02 $6.02 $6.02 $6.02 $6.02 $6.02 2 $6.02 $6.02 $6.02 $6.02 $6.12 $6.36 $6.47 3 $6.02 $6.02 $6.05 $6.31 $6.56 $6.78 $7.11 4 $6.02 $6.02 $6.36 $6.65 $6.83 $7.29 $7.63 5 $6.02 $6.02 $6.58 $6.95 $7.25 $7.62 $8.05 6 $6.02 $6.05 $6.79 $7.15 $7.41 $7.82 $8.19 7 $6.02 $6.20 $6.91 $7.38 $7.56 $8.03 $8.60 8 $6.02 $6.36 $7.09 $7.51 $7.78 $8.28 $8.88 9 $6.02 $6.50 $7.17 $7.58 $7.95 $8.62 $9.36 10 $6.20 $6.69 $7.38 $7.80 $8.18 $8.87 $9.64 11 $6.38 $6.89 $7.60 $8.03 $8.42 $9.13 $9.92 12 $6.57 $7.09 $7.82 $8.27 $8.67 $9.40 $10.21 13 $6.76 $7.30 $8.05 $8.51 $8.93 $9.68 $10.51 14 $6.96 $7.51 $8.29 $8.76 $9.19 $9.97 $10.82 15 $7.16 $7.73 $8.53 $9.02 $9.46 $10.26 $11.14 16 $7.37 $7.96 $8.78 $9.29 $9.74 $10.56 $11.47 17 $7.59 $8.19 $9.04 $9.56 $10.03 $10.87 $11.81 18 $7.81 $8.43 $9.31 $9.84 $10.33 $11.19 $12.16 19 $8.04 $8.68 $9.58 $10.13 $10.63 $11.52 $12.52 20 $8.28 $8.94 $9.86 $10.43 $10.94 $11.86 $12.89 21 $8.52 $9.20 $10.15 $10.74 $11.26 $12.21 $13.27 22 $8.77 $9.47 $10.45 $11.06 $11.59 $12.57 $13.66 23 $9.03 $9.75 $10.76 $11.39 $11.93 $12.94 $14.06 24 $9.30 $10.04 $11.08 $11.73 $12.28 $13.32 $14.48 25 $9.57 $10.34 $11.41 $12.08 $12.64 $13.71 $14.91 26 $9.85 $10.65 $11.75 $12.44 $13.01 $14.12 $15.35 27 $10.14 $10.96 $12.10 $12.81 $13.40 $14.54 $15.81 28 $10.44 $11.28 $12.46 $13.19 $13.80 $14.97 $16.28 29 $10.75 $11.61 $12.83 $13.58 $14.21 $15.41 $16.76 30 $11.07 $11.95 $13.21 $13.98 $14.63 $15.87 $17.26 31 $11.40 $12.30 $13.60 $14.39 $15.06 $16.34 $17.77 32 $11.74 $12.66 $14.00 $14.82 $15.51 $16.83 $18.30 33 $12.09 $13.03 $14.42 $15.26 $15.97 $17.33 $18.84 34 $12.45 $13.42 $14.85 $15.71 $16.44 $17.84 $19.40 35 $12.82 $13.82 $15.29 $16.18 $16.93 $18.37 $19.98 36 $13.20 $14.23 $15.74 $16.66 $17.43 $18.92 $20.57 37 $13.59 $14.65 $16.21 $17.15 $17.95 $19.48 $21.18 38 $13.99 $15.08 $16.69 $17.66 $18.48 $20.06 $21.81 39 $14.40 $15.53 $17.19 $18.18 $19.03 $20.66 $22.46 40 $14.83 $15.99 $17.70 $18.72 $19.60 $21.27 $23.13 41 $15.27 $16.46 $18.23 $19.28 $20.18 $21.90 $23.82 42 $15.72 $16.95 $18.77 $19.85 $20.78 $22.55 $24.53 43 $16.19 $17.45 $19.33 $20.44 $21.40 $23.22 $25.26 44 $16.67 $17.97 $19.90 $21.05 $22.04 $23.91 $26.01 45 $17.17 $18.50 $20.49 $21.68 $22.70 $24.62 $26.79 46 $17.68 $19.05 $21.10 $22.33 $23.38 $25.35 $27.59 47 $18.21 $19.62 $21.73 $22.99 $24.08 $26.11 $28.41 48 $18.75 $20.20 $22.38 $23.67 $24.80 $26.89 $29.26 49 $19.31 $20.80 $23.05 $24.38 $25.54 $27.69 $30.13 50 $19.88 $21.42 $23.74 $25.11 $26.30 $28.52 $31.03 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Weight 2 3 4 5 6 7 8 51 $20.47 $22.06 $24.45 $25.86 $27.08 $29.37 $31.96 52 $21.08 $22.72 $25.18 $26.63 $27.89 $30.25 $32.91 53 $21.71 $23.40 $25.93 $27.42 $28.72 $31.15 $33.89 54 $22.36 $24.10 $26.70 $28.24 $29.58 $32.08 $34.90 55 $23.03 $24.82 $27.50 $29.08 $30.46 $33.04 $35.94 56 $23.72 $25.56 $28.32 $29.95 $31.37 $34.03 $37.01 57 $24.43 $26.32 $29.16 $30.84 $32.31 $35.05 $38.12 58 $25.16 $27.10 $30.03 $31.76 $33.27 $36.10 $39.26 59 $25.91 $27.91 $30.93 $32.71 $34.26 $37.18 $40.43 60 $26.68 $28.74 $31.85 $33.69 $35.28 $38.29 $41.64 61 $27.48 $29.60 $32.80 $34.70 $36.33 $39.43 $42.88 62 $28.30 $30.48 $33.78 $35.74 $37.41 $40.61 $44.16 63 $29.14 $31.39 $34.79 $36.81 $38.53 $41.82 $45.48 64 $30.01 $32.33 $35.83 $37.91 $39.68 $43.07 $46.84 65 $30.91 $33.29 $36.90 $39.04 $40.87 $44.36 $48.24 66 $31.83 $34.28 $38.00 $40.21 $42.09 $45.69 $49.68 67 $32.78 $35.30 $39.14 $41.41 $43.35 $47.06 $51.17 68 $33.76 $36.35 $40.31 $42.65 $44.65 $48.47 $52.70 69 $34.77 $37.44 $41.51 $43.92 $45.98 $49.92 $54.28 70 $35.81 $38.56 $42.75 $45.23 $47.35 $51.41 $55.90 71 $36.88 $39.71 $44.03 $46.58 $48.77 $52.95 $57.57 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Single National Carrier Pricing Weight 2 3 4 5 6 7 8 1 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 2 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 3 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 4 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 5 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 6 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 7 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 8 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 9 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 10 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 11 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 12 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 13 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 14 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 15 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 16 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates FedEx U.S. Ex ort Priorit Ex ress Shi ment Weight International Zones A B C D E F G H I J FedEx Envelope 36.85 38.1 38.1 44.3 100.7 44.3 44.3 49.6 44.3 52.2 FedEx Pak 1 lb.45.2 46.4 46.4 57.2 116.05 57.2 57.2 67.45 57.2 62.35 FedEx Pak 2 lbs.45.2 46.4 46.4 57.2 116.05 57.2 57.2 67.45 57.2 62.35 1 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 2 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 3 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 4 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 5 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 6 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 7 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 8 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 9 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 10 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 11 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 12 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 13 52.2 53.3 53.3 66.25 131.45 68.15 66.25 82.75 70 83.12 14 52.2 53.3 58.76 70.72 131.45 72.26 69.83 82.75 70 95.47 15 52.2 54.39 62.89 73.15 131.45 74.88 73.7 86.27 70 100.16 16 52.2 56.16 63.3 75.72 145.85 77.64 77.26 89.66 70 104.17 17 52.2 57.81 63.43 77.3 147.64 79.72 77.61 90 70 106.92 18 52.2 57.97 63.56 77.46 152.13 79.93 77.77 90.18 70 107.2 19 52.2 58.64 63.69 77.62 159.78 80.09 77.93 90.36 70 107.41 20 52.2 58.75 63.81 77.78 160.55 80.26 78.08 90.54 70 107.63 21 52.26 58.81 63.87 77.83 160.63 80.31 78.14 90.6 70 107.69 22 52.31 58.87 63.92 77.88 160.68 80.36 78.2 90.65 70 107.75 23 52.37 58.92 63.98 77.94 160.74 80.42 78.26 90.71 70 107.8 24 52.43 58.98 64.03 78 160.82 80.48 78.31 90.79 70 107.89 25 53.08 59.81 64.63 79.26 162.54 81.71 79.35 92.36 70 109.57 26 66.15 76.36 76.54 104.47 196.87 106.36 100.15 123.84 77.43 143.03 27 70.29 81.29 85.6 112.9 221.73 112.81 112.09 128.83 79 151.01 28 72.72 82.38 89.85 115.7 233.25 115.37 113.28 129.33 79.16 151.81 29 74.08 83.39 90.28 117.85 237.72 115.63 113.57 129.71 79.26 156.01 30 75.54 83.57 90.38 120.36 238.95 116.03 119.21 137.22 81.23 156.63 31 77.35 87.09 90.49 122.91 239.07 120.58 124.13 138.76 84.11 169.01 32 78.94 88.54 90.78 123.3 240.01 127.37 124.62 139.5 87.81 173.11 33 80.54 90.29 96.23 131.21 246.73 129.88 130.26 140.33 89.71 177.08 34 82.14 91.75 96.78 132 247.4 131.99 130.83 140.61 93 180.91 35 83.49 93.22 96.83 137.32 260.8 132.21 131.18 146.31 93.4 184.87 36 83.63 93.37 96.92 139.78 262.14 132.6 138.2 146.88 101.32 185.27 37 86.32 96.43 96.98 140.02 262.28 140.43 140.85 147.46 106.97 192.8 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 38 87.43 97.74 97.24 140.39 262.33 142.88 143.35 152.04 107.54 200.43 39 89.02 99.05 99.4 147.68 262.39 145.56 145.98 154 109.74 204.04 40 90.62 100.36 99.61 150.01 262.44 145.83 146.25 161.12 109.96 204.41 41 92.23 101.69 100.63 152.6 262.52 150.28 146.59 161.83 112.08 208.36 42 93.7 103.28 104.95 154.55 263.42 152.64 153.1 162.72 112.55 212.33 43 94.93 105.47 108.51 157.66 281.29 155.14 155.6 172.67 112.66 216.3 44 96.29 107.08 108.87 159.73 290.17 157.5 157.96 182.23 114.79 220.26 45 97.76 108.39 109.17 162.19 291.06 160 160.47 187.85 115.18 224.22 46 98.87 110.73 113.77 164.79 308.81 161.66 162.14 188.41 122.93 231.43 47 100.34 111.89 115.64 167.63 322.37 164.3 164.78 191.2 123.7 232.16 48 101.69 113.97 117.14 170.1 323.72 166.8 165.05 196.86 123.94 236.12 49 102.8 115.07 117.3 172.55 338.83 169.44 169.93 197.42 128.66 239.94 50 104.28 116.43 117.39 172.81 340.34 171.83 172.34 197.68 129.14 243.6 51 104.92 117.3 119.15 177.66 341.33 172.08 172.58 202.8 136.63 244.06 52 106.74 118.65 119.38 179.81 341.43 174.85 175.36 208.73 137.99 253.14 53 107.51 119.47 124 180.8 341.5 175.13 175.64 209.33 139.45 254.06 54 108.38 120.47 125.24 183.66 341.92 177.88 175.82 212.8 139.6 257.23 55 109.51 121.62 126.48 186.53 350.27 180.65 179.24 213.86 142.46 262.11 56 110.64 122.78 127.72 189.4 358.62 183.43 182.66 214.93 145.32 266.98 57 111.77 123.93 128.97 192.26 366.98 186.2 186.09 216 148.18 271.85 58 112.9 125.09 130.21 195.13 375.33 188.98 189.51 217.06 151.04 276.73 59 113.57 126.14 130.37 197.56 376.46 191.37 191.93 222.32 151.35 280.33 60 116.45 127.89 130.5 201.58 389.83 196.28 196.86 234.41 151.41 289.94 61 117.05 128.45 132.82 203.16 391.17 196.78 197.36 235.62 151.85 296.39 62 118.66 130.23 133.05 203.41 391.3 201.43 202.03 236.4 160.52 297.97 63 119.78 130.9 133.11 208.46 391.36 201.9 202.5 236.47 161.39 298.69 64 120.88 132.2 133.16 212.84 391.42 206.57 207.19 236.54 161.48 312.53 65 122.33 133.2 133.29 213.75 391.5 207.05 207.66 236.6 161.56 314.8 66 122.48 134.3 135.83 218.28 391.78 211.71 208.38 237.01 162.09 315.03 67 124.27 135.66 136.14 219.07 392.35 212.18 208.81 245.13 172.68 317.07 68 124.82 136.64 142.44 223.88 392.4 216.84 217.12 250.83 173.74 317.45 69 126.73 138.1 143.07 224.36 392.72 217.32 217.96 253.79 173.85 324.98 70 127.4 138.73 144.96 229.18 398.97 221.98 222.64 254.4 173.93 335.8 71 128.08 139.28 145.15 229.66 404.95 222.45 223.11 266.55 174.46 339.04 72 128.75 139.85 145.21 234.09 405.54 223.58 223.6 267.77 181.18 342.2 73 130.33 142.45 145.27 234.54 406.41 227.17 223.71 268.2 181.86 347.12 74 130.49 143.3 145.32 239.35 423.69 231.84 224.15 276.8 181.94 348.74 75 133.12 144.62 145.37 239.83 436.2 232.31 232.99 277.66 182.58 348.91 76 134.04 145.51 145.59 240.09 437.45 236.97 237.67 277.75 195.23 349.27 77 134.66 146.49 149.89 245.14 439.12 237.44 238.14 277.8 196.5 356.53 78 135.27 147.41 150.81 247.72 439.29 242.11 242.82 278.67 196.63 357.26 79 135.39 148.32 150.9 249.08 439.83 242.58 243.29 291.07 196.68 357.34 80 136.87 149.24 151.2 250.44 439.88 247.24 245.59 292.31 197.85 357.4 81 137.8 150.16 157.13 255.7 439.94 247.72 247.92 292.44 197.97 357.47 82 138.25 151.07 158.06 258.87 440.27 247.83 250.26 292.5 198.04 358.78 83 138.72 151.99 158.16 259.19 446.52 247.95 252.59 292.56 198.72 359.84 84 139.5 152.9 159.64 263.47 447.15 248.32 254.93 292.62 212.16 380.74 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 85 140.28 153.82 159.78 263.9 451.18 255.62 255.16 293.85 213.51 384 86 141.07 154.74 159.88 267.54 451.86 259.13 259.6 294.26 213.66 387.26 87 141.85 155.65 159.98 267.9 465.46 259.48 261.93 302.3 213.72 390.52 88 142.63 156.57 160.15 272.73 466.82 259.73 262.17 303.11 213.85 393.78 89 143.41 157.48 160.36 273.22 467.18 264.65 266.61 303.7 216.46 397.04 90 144.2 158.4 164.55 274.65 467.24 268.17 268.94 315.61 216.72 400.29 91 144.97 159.32 164.97 277.23 467.29 268.53 271.28 316.8 221.53 403.56 92 145.75 160.23 167.05 278.4 467.36 272.18 273.61 317.54 222.26 406.82 93 146.54 161.11 167.38 281.39 468.76 272.55 275.95 332.24 222.4 409.45 94 147.32 161.2 167.43 284.23 496.7 277.07 278.28 339.59 225.23 409.72 95 148.1 161.26 167.48 286.01 506.05 277.52 280.62 343.46 225.74 409.77 96 148.49 161.31 167.54 286.18 536.98 282.46 282.95 347.33 235.88 409.83 97 148.54 161.37 167.59 286.24 540.08 282.96 285.29 347.71 236.9 409.88 98 148.6 161.42 167.65 286.29 551.65 283.67 286.45 349.04 237.01 409.94 99 148.67 161.49 167.7 286.35 553.86 283.74 286.56 349.58 238.06 409.99 Hundredweight / Per-Pound Rates FedEx U.S. Ex ort Priorit Ex ress Shi ment Weight International Zones A B C D E F G H I J 100 - 154 1.5 1.63 1.68 2.86 5.73 2.84 2.87 3.5 2.52 4.1 155 - 999 1.4 1.52 1.56 2.67 5.33 2.64 2.67 3.26 2.34 3.82 1,000 - 99,999 1.3 1.41 1.45 2.47 4.96 2.46 2.48 2.99 2.17 3.55 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates K L M N O PR 52.2 70 100.7 52.2 70 17.24 62.35 70 116.05 62.35 70 22.84 62.35 70 116.05 62.35 70 24.93 80.3 90.65 131.45 80.3 90.65 27.16 80.3 90.65 131.45 80.3 90.65 29.65 80.3 90.65 131.45 80.3 90.65 33.04 80.3 90.65 131.45 80.3 90.65 36.1 80.3 90.65 131.45 80.3 90.65 39.09 80.3 90.65 131.45 80.3 90.65 41.92 80.3 90.65 131.45 80.3 90.65 44.92 80.3 90.65 131.45 80.3 90.65 47.37 80.3 90.65 131.45 80.3 90.65 50.4 80.3 90.65 131.45 80.3 90.65 53.65 80.3 90.65 131.45 80.3 90.65 56.68 80.3 90.65 131.45 80.3 90.65 59.43 80.3 106.73 131.45 80.3 90.65 62.09 82.3 119.48 131.45 87.66 92.72 64.9 94.89 125.68 131.45 91.97 94.56 67.2 96.93 140.58 139.7 96.11 97.95 69.82 97.14 142.08 146.32 98.3 98.88 71.37 97.33 147.09 152.58 98.52 99.08 73.19 97.54 148.62 153.21 98.72 99.28 75.63 97.73 148.92 153.51 98.91 99.48 77.12 97.78 148.97 153.57 98.97 99.54 78.87 97.84 149.03 153.62 99.02 99.59 80.66 97.89 149.08 153.68 99.08 99.65 82.85 97.96 149.17 153.74 99.15 99.71 84.41 99.23 150.81 154.97 100.63 101.06 87.05 124.65 183.63 179.57 130.18 127.91 88.37 133.95 197.65 219.59 137.94 141.37 90.25 134.88 199.05 225.07 138.71 142.72 91.93 146.22 208 225.62 147.25 143.15 93.36 149.81 209.64 226.14 148.11 143.68 95.04 151.22 210.13 226.69 155.9 154.24 96.76 151.4 211.15 227.29 156.68 160.12 98.57 154.87 226.79 239.28 157 160.71 100.81 158.51 228.36 240.48 163.27 161.39 102.86 158.88 241.9 240.73 163.9 174.97 104.96 158.93 250.58 245.84 173.79 176.33 106.99 159.25 256.86 250.58 174.78 176.47 109.33 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 165.57 257.49 251.06 175.26 177.61 111.31 168.54 257.55 251.68 184.91 177.73 113.48 168.84 257.6 264.1 185.88 178.2 115.78 174.78 257.82 281.45 186.39 187.62 118.06 178.27 261.92 286.05 196.55 191.86 120.45 178.66 263.68 296.47 197.57 199.93 122.9 186.52 263.86 297.52 203.89 202.6 125.56 200.96 263.92 298.87 205.73 202.96 127.56 202.4 263.97 325.9 207.56 210.29 129.76 213.49 264.12 328.62 207.84 211.02 131.82 214.6 267.16 328.89 213.36 211.1 134.27 218.06 267.47 328.96 213.92 211.15 136.68 218.74 269.28 329.02 213.98 211.92 136.72 232.23 305.48 329.57 214.03 227.3 141.87 233.58 309.1 340.57 214.44 228.84 144.73 233.72 310.83 341.68 222.64 237.84 147.16 233.77 311.19 341.79 223.46 238.74 149.91 234.06 318.45 343.19 228.48 240.39 152.25 234.35 325.7 344.6 233.5 242.03 154.66 234.64 332.96 346 238.52 243.68 157.23 234.94 340.21 347.41 243.54 245.32 160 235 340.94 363.47 256.2 269.19 160.68 235.48 341.02 365.08 264.03 271.58 164.79 245.12 341.08 365.24 266.3 271.82 168.42 246.09 341.13 365.96 266.53 272.19 171.04 257.08 341.19 366.3 267.06 272.57 173.85 259.75 341.98 373.16 277.64 273.16 176.64 260.02 357.67 373.84 278.7 284.87 176.7 260.74 359.24 373.92 278.81 286.58 179.81 275.21 364.17 375.5 278.94 286.75 185.37 276.66 388.13 407.1 281.08 286.82 185.84 278.22 390.53 410.27 284.59 286.88 191.61 279.87 390.77 410.7 288.99 287.31 194.17 280.61 390.82 419.29 289.43 296.09 197.72 295.33 390.88 420.63 293.4 299.74 197.77 296.8 390.97 429.87 296.41 300.11 201.13 297.69 392.75 430.8 298.72 307.18 201.19 315.42 418.25 430.89 298.95 307.89 201.22 318.72 420.81 430.95 303.57 315.74 209.59 319.05 421.06 431.01 304.53 316.53 214.34 319.12 421.12 431.06 323.69 316.61 217.13 319.43 422.03 431.12 325.6 316.66 217.79 325.53 426.18 431.79 331.37 316.72 222.75 326.15 426.59 445.13 331.95 316.77 222.81 326.21 426.65 446.46 332.01 317.56 226.54 326.27 426.7 446.59 332.06 333.29 226.6 326.35 426.76 446.66 332.12 334.87 228.84 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 327.08 426.81 447.96 332.17 336.01 228.88 333.05 426.86 473.85 332.23 336.13 228.93 333.65 426.92 489.71 332.28 337.74 239.36 333.71 426.97 491.29 332.33 356.35 239.39 334.92 427.03 491.95 332.39 358.22 247.03 348.09 427.08 505.02 332.44 360.08 247.09 349.41 427.14 506.33 332.5 360.27 253.4 350.39 427.19 506.48 332.55 360.32 256.17 369.98 427.24 506.54 332.61 361.15 256.23 371.94 427.3 506.61 332.66 377.6 256.25 373.12 427.35 507.87 333.33 379.24 257.17 373.24 427.41 533.01 346.75 379.41 258.09 373.29 427.46 535.53 348.09 379.46 264.09 373.43 427.54 536.01 348.22 379.51 264.13 374.38 429.2 545.53 348.28 379.57 267.75 K L M N O PR 3.93 4.62 6.3 3.48 3.8 2.86 3.66 4.3 5.86 3.24 3.53 2.86 3.37 3.98 5.4 2.98 3.3 2.69 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates FedEx U.S. Ex ort Econom Ex ress Shi ment Weight International Zones A B C D E F G H I J 1 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 2 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 3 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 4 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 5 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 6 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 7 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 8 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 9 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.67 10 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 60.33 11 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 60.45 12 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 61.54 13 44.85 49.05 45.95 52.9 98.3 53.15 57.79 67.1 51.55 75.03 14 44.85 49.05 45.95 56.86 98.3 53.54 58.68 68.15 51.55 78.51 15 44.85 49.05 45.95 58.35 112.69 56.98 58.8 68.77 51.55 81.86 16 44.85 49.05 45.95 62.95 115.98 60.51 58.92 72.21 51.55 87.15 17 44.85 49.05 45.95 63.41 116.34 63.88 60.8 73.93 51.55 89.25 18 44.85 49.05 45.95 63.54 123.53 64.22 66.11 75.2 51.55 89.96 19 44.85 49.05 49.12 63.75 129.29 67.69 68.86 78.6 52.09 94.97 20 44.85 49.05 50.16 67.96 136.68 70.07 69.14 79.02 53.78 96.64 21 44.85 54.95 50.27 73.03 147.81 71.3 69.46 85.01 57.65 101.3 22 45.5 55.59 50.42 73.54 148.92 71.79 73.51 85.61 59.4 101.77 23 46.43 55.65 53.47 73.59 151.53 71.99 73.91 85.67 61.14 101.82 24 49.52 55.7 55.12 73.67 151.9 76.02 73.96 85.75 62.08 101.91 25 50.14 56.49 55.29 74.86 152.64 77.18 74.95 87.24 62.46 103.49 26 54.45 63.58 56.71 98.04 167.43 93.74 81.98 114.18 67.08 130.11 27 55.48 66.64 56.85 100.36 168.91 97.85 86.78 116.88 68.84 132.78 28 57.56 67.13 57.1 100.59 182.51 98.26 87.26 117.15 70.13 138.07 29 58.43 67.34 62.03 100.65 191.9 98.37 94.54 117.22 71.6 144.79 30 58.53 69.88 62.52 100.77 192.84 100.42 100.45 118.59 73.34 147.92 31 59.83 70.14 62.57 102.61 192.94 104.06 102.46 124.35 74.79 153.23 32 61.12 72.94 62.63 102.8 193 104.44 109.1 124.92 76.11 153.77 33 62.42 74.25 62.68 103.4 193.34 112.01 109.76 128.03 77.54 156.47 34 63.71 74.39 62.73 103.46 200.08 115.74 109.87 128.38 78.77 159.46 35 65.01 75.59 62.79 103.52 200.76 116.12 110.33 135.37 80.19 163.74 36 66.3 76.93 62.84 103.58 206.42 119.8 119.57 136.07 81.43 168.52 37 67.58 78.39 64.01 103.99 206.99 120.17 120.49 136.17 82.66 169.01 38 68.88 79.85 64.72 106.07 207.05 125.15 122.57 138.16 84.09 174.58 39 70.18 81.3 65.15 117.09 207.85 125.66 124.27 143.24 85.58 179.48 40 71.48 83.51 65.21 118.19 223.91 125.82 124.7 151.98 87.08 180.14 41 72.78 83.73 65.26 118.3 225.52 129.11 127.01 152.85 88.23 184.7 42 74.09 84.94 65.31 118.36 248.8 129.44 127.24 153.69 89.12 185.16 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 43 75.39 86.52 66.16 118.61 255.61 130.7 127.35 154.3 90.35 191.19 44 76.7 87.72 70.05 123.46 256.29 130.82 128.33 158.38 91.49 193.8 45 78.01 88.94 70.44 123.95 256.36 130.91 136.26 158.79 92.62 197.57 46 79.31 90.04 70.49 124.53 256.42 132.54 138.16 159.09 93.95 197.95 47 81.47 91.37 70.55 124.59 257.57 132.87 138.35 165.06 97.39 198.09 48 81.69 93.47 70.6 124.65 280.57 139.47 138.48 166.39 97.74 200.65 49 82.64 93.69 70.65 124.71 282.87 140.13 138.53 166.52 97.82 206.75 50 83.72 94.9 70.72 124.77 283.12 140.19 138.81 166.87 98.7 207.36 51 86.86 97.99 71.57 124.83 283.18 140.25 143.55 166.93 98.84 209.78 52 87.49 98.3 71.73 124.95 283.73 140.3 144.02 167.22 101.65 212.18 53 87.6 98.53 74.9 125.07 294.59 140.67 144.21 173.04 101.93 214.55 54 88.3 99.49 75.22 127.54 295.68 148.11 148.05 173.62 103.06 216.57 55 89.32 100.61 75.27 132.24 295.79 149.93 149.93 173.68 104.2 219.38 56 90.34 101.73 75.33 136.94 295.9 151.75 151.81 173.74 105.34 222.19 57 91.36 102.85 75.38 141.64 296.01 153.56 153.69 173.8 106.48 225 58 92.38 103.96 75.43 146.34 296.12 155.38 155.58 173.87 107.63 227.81 59 93.44 106.06 75.48 146.81 296.19 155.56 159.03 174.97 108.61 228.09 60 94.47 108.99 75.54 146.86 296.24 155.7 160.19 175.08 109.61 228.28 61 95.54 109.29 76.44 146.93 296.31 158.52 161.41 175.47 110.8 231.91 62 96.61 110.98 78.52 146.99 296.37 158.84 161.53 183.14 111.98 232.27 63 99.52 112.02 78.73 147.04 297.14 165.18 161.59 183.91 113.97 233.05 64 100.62 112.13 79.97 147.09 310.12 165.84 161.81 184.68 115.57 233.85 65 101.7 112.24 80.1 147.18 311.42 165.9 166.33 200.02 115.73 234.66 66 101.85 113.22 80.15 147.23 311.55 165.96 167.56 201.55 116.83 235.47 67 101.95 115.09 80.82 147.54 311.61 166.03 168.78 201.71 118.01 236.28 68 102.99 115.28 81.49 153.46 311.67 167.46 170 201.79 119.19 237.1 69 103.1 117.16 82.71 154.05 311.72 168.88 171.24 201.85 120.38 237.9 70 103.32 117.35 82.83 159.83 311.78 170.31 172.46 201.91 121.57 238.71 71 107.78 119.34 85.15 160.41 311.84 171.74 173.69 202.45 123.86 239.52 72 108.22 119.54 85.38 166.4 311.89 174.06 174.92 202.51 124.09 240.34 73 108.35 120.51 85.43 167 311.95 174.59 176.15 202.59 125.12 241.14 74 110.87 120.6 85.52 167.09 312.01 185.21 177.37 202.65 126.3 241.95 75 111.12 120.66 87.37 167.17 312.06 186.28 177.5 202.71 127.49 242.77 76 112.21 120.71 87.56 167.22 312.12 188.21 179.83 202.77 128.67 243.58 77 112.66 120.76 87.61 167.35 312.17 189.71 181.05 203.33 129.87 244.39 78 113.12 120.82 87.8 167.4 312.24 191.21 182.28 211.36 130.84 245.19 79 113.57 120.87 91.6 167.45 312.99 191.74 183.51 212.17 131.81 246.01 80 114.04 120.92 92 167.5 316.46 191.79 184.74 212.25 132.77 246.82 81 114.5 120.97 92.06 167.56 317.91 191.85 184.86 212.3 133.74 247.63 82 114.96 121.03 92.11 167.69 318.9 191.9 184.92 212.35 136.29 248.44 83 115.42 121.08 92.19 170.31 324.6 192.3 185.14 212.4 136.54 249.25 84 115.85 121.13 92.25 170.57 325.18 200.23 189.65 212.46 136.63 250.07 85 115.9 121.19 93.46 172.73 325.23 201.47 190.88 212.51 138.38 250.87 86 115.95 121.24 97.37 172.94 325.29 201.6 192.1 212.56 138.56 251.04 87 116.01 121.29 99.45 176.86 325.34 201.65 192.65 212.62 140.32 251.09 88 116.06 121.34 99.68 177.68 326.28 201.7 192.7 212.67 140.49 251.14 89 116.11 121.4 99.73 177.76 344.92 201.76 192.76 212.72 143.61 251.2 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 90 116.16 121.45 99.79 177.89 346.8 201.81 192.9 212.77 143.93 251.25 91 116.22 121.5 99.85 178 347.17 201.86 195.69 212.83 144.18 251.3 92 116.27 121.55 99.91 179.78 347.22 201.91 195.97 212.88 144.35 251.35 93 116.32 121.61 99.98 179.95 347.29 201.97 196.02 212.93 145.32 251.41 94 116.38 121.66 100.32 180.01 347.36 202.02 196.07 212.99 148.61 251.46 95 116.43 121.71 107.18 180.06 347.41 202.07 196.13 213.04 148.94 251.51 96 116.48 121.77 107.87 180.11 347.48 202.13 196.18 213.09 149.01 251.57 97 116.53 121.82 107.94 180.17 347.54 202.18 196.23 213.14 150.29 251.62 98 116.59 121.87 107.99 180.22 347.61 202.23 196.28 213.2 150.42 251.67 99 116.64 121.92 108.68 180.27 348.49 202.7 196.34 213.25 151.11 251.72 Hundredweight / Per-Pound Rates FedEx U.S. Ex ort Econom Ex ress Shi ment Weight International Zones A B C D E F G H I J 100 - 154 1.17 1.22 1.17 1.8 3.63 2.12 1.96 2.13 1.65 2.52 155 - 999 1.18 1.23 1.18 1.82 3.66 2.14 1.98 2.15 1.66 2.54 1,000 - 99,999 1.1 1.15 1.1 1.7 3.38 2 1.85 2.01 1.56 2.38 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates K L M N O PR 59.55 67.4 98.3 59.9 67.25 11.91 59.55 67.4 98.3 59.9 67.25 13.34 59.55 67.4 98.3 59.9 67.25 15.19 59.55 67.4 98.3 59.9 67.25 16.19 59.55 67.4 98.3 59.9 67.25 17.58 59.55 67.4 98.3 59.9 67.25 18.7 59.55 67.4 98.3 59.9 67.25 20.16 59.55 68.36 98.3 59.9 67.25 21.21 59.55 74.05 98.3 59.9 67.25 22.69 59.55 74.62 98.3 59.9 67.25 24.62 59.55 80.29 98.3 59.9 67.25 26.08 59.55 81.74 98.3 59.9 67.25 27.03 62.56 91.56 98.3 66.53 67.25 28 68.98 98.57 101.25 68.13 74.35 29.09 70.87 99.28 101.89 70.58 82.21 30.43 79.95 103.16 102.2 77.19 83.86 31.7 81.03 108.75 108.41 79.9 85.47 33.21 83.29 117.52 110.95 80.2 88.73 35.18 87.93 121.43 124.77 81.64 93.48 36.32 88.39 121.82 126.15 90.18 93.96 37.65 92.04 126.45 142.29 93.08 94.01 39.37 92.41 130.34 143.91 93.37 94.06 40.86 92.46 135.5 145.09 93.43 94.12 42.37 92.52 136.02 145.21 93.5 94.18 43.91 93.72 136.51 146.37 94.89 95.45 45.44 110.05 146.29 169.6 116.33 120.82 46.6 115.47 147.27 176.66 120.6 130.14 48.14 122.4 148.17 177.37 121.36 132.7 49.72 125.48 155.73 177.53 136.64 132.96 50.94 125.83 156.49 177.58 138.17 133.07 52.54 132.59 170.04 177.64 138.33 133.12 53.83 133.27 171.4 177.69 138.54 133.52 55.55 133.34 172.93 177.76 142.76 141.44 57.03 133.4 173.09 177.81 143.19 146.45 58.57 134.04 173.16 177.86 143.67 149.23 60.12 137.95 173.45 177.92 153.42 151.81 61.55 138.34 179.36 178.57 161.32 154.2 63.11 141.61 180.28 191.61 164.66 156.41 64.58 154.73 198.56 192.91 165 158.72 66.1 156.04 200.39 193.84 165.54 159.03 67.44 156.2 200.58 212.48 170.04 165.03 68.91 156.65 200.66 216.28 170.5 171.54 70.46 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 165.7 201.24 233.46 170.94 172.19 71.81 166.6 201.3 235.17 179.67 172.26 73.22 166.7 201.36 242.4 183.77 172.31 74.29 168.37 201.42 243.12 184.19 172.92 76.1 168.54 202.48 243.53 184.42 185.12 77.55 168.96 223.72 243.97 186.09 186.34 78.88 177.27 225.85 252.7 186.26 186.46 80.34 178.1 226.15 253.57 186.36 186.97 80.37 180.12 232.21 253.69 188.36 187.03 83.09 180.32 232.82 255.1 188.56 187.61 83.26 184.37 232.91 255.25 189.43 199.21 84.5 196.05 232.96 255.31 190.32 200.37 85.54 198.59 233.02 255.43 190.59 201.17 88.12 201.12 233.08 255.54 190.86 201.98 88.39 203.66 233.14 255.65 191.13 202.78 90 206.19 233.2 255.77 191.4 203.59 91.49 206.44 233.25 255.83 191.56 203.67 92.74 206.5 233.35 255.88 194.24 203.95 93.88 206.55 235.28 256.42 194.52 204.01 95.56 206.61 235.48 265.29 194.61 204.54 98.66 206.67 235.54 266.18 195.07 215.02 100.34 206.73 235.71 266.27 195.53 216.07 100.39 206.78 239.26 266.89 196 218.78 102.14 207.11 240.46 279.19 196.45 219.06 103.9 213.66 241.08 280.42 196.92 219.12 104.26 214.32 253.56 280.54 197.38 219.17 107.02 216.55 254.8 280.61 197.85 219.77 108.54 218.01 254.93 281.32 197.9 231.81 109.85 218.15 254.98 282.1 198.77 233.02 110.16 218.21 255.04 297.7 199.23 233.14 110.43 218.26 255.09 299.26 199.7 233.26 111.57 218.47 255.14 299.42 200.16 233.85 116.35 222.65 255.19 299.93 200.21 245.6 117.23 223.07 255.87 310.2 200.26 246.78 117.35 226.35 269.32 311.23 200.32 246.89 117.83 226.67 270.67 311.33 201.5 246.95 118.2 226.73 270.82 311.39 201.62 247 122.42 226.78 270.87 311.44 201.68 247.05 122.44 226.83 270.92 311.49 201.73 247.35 122.61 226.89 270.97 311.54 201.78 247.41 128 226.94 271.03 311.6 201.83 247.48 128.99 226.99 271.08 311.65 201.89 247.53 129.04 227.04 271.13 311.7 201.94 248.48 130.19 227.1 271.19 311.76 201.99 248.58 130.33 227.15 271.24 311.81 202.05 248.64 131.54 227.26 271.29 312 202.1 248.7 134.32 229.5 271.34 312.06 202.15 250 134.46 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 229.73 271.4 312.88 202.2 263.1 136.47 230.88 271.45 329.25 202.26 264.41 136.59 239.52 271.5 349 202.31 264.55 137.77 240.38 271.56 350.97 202.36 264.6 137.83 240.47 271.61 351.17 202.42 264.65 142.47 240.52 271.66 351.22 202.47 264.7 142.49 240.57 271.71 351.28 202.52 264.76 143.17 240.63 271.77 351.33 202.57 264.81 143.28 240.68 271.86 352.39 202.63 264.87 143.38 240.73 273.6 352.77 202.68 265.54 143.48 K L M N O PR 2.41 3.08 3.53 2.03 2.79 1.56 2.43 3.11 3.56 2.05 2.82 1.56 2.27 2.91 3.24 1.89 2.56 1.44 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates FedEx U.S. Im ort Priorit Ex ress Sh Weight International Zones A B C D E F G H I FedEx Envelope 24.75 25.29 43.66 40.84 37 41.52 46.44 37.06 FedEx Pak 1 lb.35.89 27.46 51.84 53 48.61 55.12 59.73 41.74 FedEx Pak 2 lbs.36.27 27.53 52.43 62.6 49.13 55.66 60.39 42.17 1 41.46 31.47 74.1 73.58 61.75 75.76 79.01 51.79 2 47.04 35.27 84.55 89.32 71.14 85.48 90.32 62.05 3 52.45 39.42 92.79 106.83 82.12 94.95 99.67 69.3 4 57.66 42.65 103.89 123.08 90.61 102.66 114.26 76.46 5 62.91 46.14 112.73 139.36 98.94 111.55 123.41 83.74 6 68.06 49.11 120.08 154.92 107.26 120.42 131.32 90.39 7 73.07 52.85 126.81 170.91 115.33 129.31 139.23 97.25 8 78.01 54.57 133.43 186.06 123.13 137.34 149.95 103.98 9 82.99 57.3 138.73 201.62 130.96 148.19 159.58 110.74 10 87.97 59.4 141.72 217.18 133.93 153.93 169.75 117.49 11 92.68 59.61 142.03 229.91 134.23 160.56 173.08 118.17 12 96.58 60.07 143.13 235.87 135.52 161.53 174.43 119.05 13 101.11 69.15 165.05 255.38 161.46 180.88 201.42 136.56 14 105.51 72.29 171.18 268.09 169.66 185.41 206.55 142.92 15 109.89 73.65 176.68 288.56 176.58 197.83 215 149.29 16 113.22 77.16 182.82 291.45 181.9 201.44 223.81 155.39 17 116.95 79.62 188.33 310.74 188.96 213.96 232.64 161.46 18 119.85 83.67 193.85 312.67 192.5 221.73 241.45 167.57 19 123.51 84.08 199.37 324.22 200.3 230.77 256.02 173.66 20 126.48 85.83 204.15 333.9 202.29 238.07 259.09 179.76 21 129.81 88.26 207.91 351.25 202.5 241.5 274.07 185.83 22 133.1 90.06 208.29 355.12 202.61 254.41 276.73 190.58 23 135.86 90.24 208.4 363.62 202.72 256.51 283 191.05 24 138.48 90.35 208.52 372.12 202.83 256.72 283.63 191.17 25 138.75 90.9 209.85 373.23 204.41 257.69 284.91 192.23 26 144.11 101.87 236.61 395.39 235.87 277.18 310.62 213.34 27 146.88 106.68 242.89 397.61 240.76 284.09 319.09 221.14 28 149.62 109.51 248.28 417.29 245.62 297.82 335.1 226.98 29 152.39 112.35 252.75 424.46 253.1 303.73 343.73 232.8 30 155.13 113.04 258.12 425.2 258.61 304.82 344.6 238.64 31 158.01 116.96 263.48 439.82 264.03 309.77 350.16 243.95 32 159.75 119.3 267.88 453.52 269.09 315.91 363.98 249.26 33 162.07 120 271.31 456.43 274.17 320.84 366.4 250.1 34 164.41 122.32 275.7 457.08 279.93 325.83 367.11 259.57 35 166.72 126.37 280.7 470.05 281.32 337.28 381.33 260.52 36 169.04 129.38 285.45 474.08 286.35 338.43 385.58 270.49 37 171.74 131.74 289.92 482.57 291.36 346.07 386.02 275.8 38 172.01 134.1 294.35 491.07 301.75 352.45 394.53 280.9 39 175.99 136.47 298.74 515.57 304.21 357.52 395.39 281.42 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 40 178.3 138.84 303.14 518.02 309.09 361.18 401.04 286.59 41 180.41 139.08 307.45 525.8 316.26 366.17 415.43 300.69 42 182.54 143.64 311.74 527.29 317.25 371.17 420.64 302.1 43 186.4 146.09 316.02 557.01 326.92 376.16 424.28 302.53 44 186.79 147.65 320.31 560.01 348.2 386.56 424.65 311.16 45 188.92 150.92 324.63 561.33 350.33 387.61 426.45 312.02 46 191.05 154.59 328.92 587.56 350.55 392.62 439.83 317.13 47 193.18 154.97 331.99 590.19 350.7 396.1 442.71 327.99 48 195.3 155.19 337.49 590.45 351.08 402.62 443.32 329.08 49 196.31 159.51 338.05 591.5 358.41 406.08 455.47 338.35 50 196.57 163.01 338.63 604.67 363.78 412.64 456.68 341.41 51 201.73 165.03 350.15 606.63 370.83 413.3 457.37 348.45 52 204.66 165.27 354.65 619.08 375.12 413.6 471.08 353.36 53 205.05 170.15 358.97 620.33 382.22 419.45 480.34 358.28 54 205.2 170.64 361.93 639.3 398.93 431.06 481.27 363.2 55 208.14 173.31 366.22 651.52 400.61 436.03 484.08 368.11 56 211.08 175.99 370.5 663.73 402.29 441 486.9 373.02 57 214.02 178.67 374.79 675.95 403.97 445.97 489.71 377.93 58 216.96 181.34 379.07 688.17 405.65 450.95 492.53 382.84 59 217.25 183.99 384.72 689.4 432.51 455.95 497.62 387.77 60 217.54 186.66 387.6 691.33 436.79 462.72 512.52 392.69 61 223.39 189.58 398.36 729.92 437.44 465.6 514.01 397.49 62 225.45 192.51 399.44 733.8 450.28 470.24 514.38 402.8 63 227.51 198.19 399.71 734.2 460.2 471.54 521.6 407.4 64 229.57 201.16 405.23 734.87 461.19 472.14 522.37 415.94 65 229.77 204.11 416.08 748.2 461.33 484.05 537.44 420.99 66 233.71 204.4 417.16 789.73 461.47 485.24 544.43 421.82 67 234.1 207.17 417.38 793.93 461.6 485.86 545.92 427.18 68 235.08 217.15 421.42 794.35 461.88 498.14 546.07 427.71 69 239.87 220.17 425.48 794.48 467.48 499.38 546.73 435.9 70 240.35 223.21 429.54 795.74 491.51 509.38 560.05 436.81 71 245.55 226.22 440.31 820.99 493.91 514.05 561.38 437.67 72 246.08 229.25 446.07 823.52 509.08 518.71 561.74 450.29 73 249.03 234.08 446.64 824.85 511.53 521.37 568.73 455.09 74 250.2 234.56 446.8 851.35 511.98 528.06 582.79 455.67 75 253.16 235.07 449.8 854.57 520.86 528.73 587.51 456.53 76 255.25 236.5 450.19 854.9 523.33 529.26 590.04 469.51 77 255.46 239.17 457.91 855.02 523.58 539.96 590.29 479.05 78 259.38 239.44 461.96 855.44 524.14 544.6 591.27 487.5 79 262.28 244.75 464.29 863.74 535.23 551.38 610.7 496.73 80 262.58 245.29 468.36 864.57 551.04 556.04 612.65 497.65 81 262.69 251.07 472.13 871.42 552.62 556.52 614.94 497.76 82 264.54 256.49 477.67 885.35 553.11 563.2 617.24 498.07 83 264.87 257.04 484.57 886.76 562.83 570.06 619.53 503.24 84 271.43 257.64 485.27 912.33 568.72 575.64 631.31 503.76 85 272.09 269.43 490.47 935.51 584.48 576.2 632.49 504.24 86 276.45 270.62 491.06 937.83 586.06 577.68 642.78 512.42 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 87 276.89 270.77 491.64 938.07 586.22 577.94 643.82 521.45 88 277 270.92 503.12 938.19 586.35 582.98 643.95 522.35 89 277.12 271.06 504.27 938.32 586.92 583.49 644.07 522.51 90 277.42 271.21 515.95 938.44 598.08 583.61 644.2 522.68 91 283.51 271.47 519.81 939.18 615.55 583.76 644.34 525.66 92 286.96 276.63 520.2 939.89 617.3 586.58 644.46 525.96 93 287.3 277.15 522.99 954 617.66 588.07 644.63 529.06 94 290.25 277.57 523.27 975.52 624.36 590.75 644.76 532.17 95 292.14 285.76 525.76 977.67 625.04 591.02 644.93 542.04 96 294.16 286.59 529.67 1005.28 625.6 592.52 646.93 543.03 97 296.16 286.74 538.75 1008.05 636.78 595.91 647.14 543.66 98 298.16 289.23 539.67 1009.87 638.42 596.25 647.91 543.78 99 298.37 298.45 540.4 1017.5 638.92 596.97 663.1 545.95 Hundredweight / Per-Pound Rates FedEx U.S. Im ort Priorit Ex ress Sh Weight International Zones A B C D E F G H I 100 - 999 3.02 3.06 5.55 10.44 6.48 6.09 6.79 5.89 1,000 - 99,999 2.91 2.95 5.35 9.85 6.24 5.87 6.54 5.68 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates J K L M N O P 35.62 51.23 35.71 45.52 32.54 43.44 34.1 44.75 57.38 41.54 53.86 38.83 47.19 38.58 46.04 69.07 52.39 67.94 39.93 61.02 49.88 61.02 90.73 57.91 84.74 56.48 69.45 56.73 71.18 108.72 68.59 102.05 65.16 80.92 67.67 82.19 131.74 80.02 127.89 74.06 91.32 77.86 94.54 151.8 91.48 148.61 82.81 101.7 87.69 103.77 171.86 102.79 162.26 90.93 110.62 96.87 114.36 191.05 113.95 180.38 100.26 119.54 106 124.94 210.79 125.3 202.92 109.53 133.78 114.99 135.82 233.84 135.08 224.63 118.79 140.32 123.5 144.92 248.64 145.17 243.96 128.07 149.22 132.51 145.96 258.77 150.9 265.06 134.85 155.95 137.95 146.08 259.79 151.47 267.17 135.52 156.63 138.49 147.55 262.71 152.74 269.3 136.86 158.04 139.65 176.84 320.99 178.13 311.82 163.52 186.2 162.84 187.79 341.78 185.78 318.28 175.77 192.24 170.87 198.06 352.98 197.12 333.42 184.85 199.51 177.71 204.54 359.42 203.7 355.87 194.3 205.52 188.29 213.62 373.58 206.73 365.44 198.94 208.67 195.45 221.16 385.59 216.88 378.37 211.73 218.13 199.95 229.47 405.51 224.91 389.69 220.69 229.98 210.49 235.6 411.77 225.72 392 230.51 232.84 218.02 236.22 413.79 228.39 417.53 236.12 235.31 223.44 236.33 413.99 228.66 420.08 236.69 235.56 223.98 236.44 414.1 228.78 420.34 236.8 235.67 224.1 236.55 414.26 228.89 420.45 236.92 235.78 224.21 238.76 417.39 230.54 422.43 238.69 237.44 226.05 282.91 479.84 263.59 461.93 274.22 270.6 262.74 303.18 490.34 269.87 480.27 286.9 280.47 270.68 305.21 500.83 276.11 482.11 294.1 287.63 274.59 313.34 528.54 287.79 510.75 304.72 292.71 282.52 318.61 533.57 293.99 513.62 309.61 298.83 289.96 329.52 534.58 294.77 513.91 310.89 304.96 296.99 330.62 554.78 310.45 514.71 322.9 311.07 304.02 348.88 556.8 312.02 530.55 324.56 317.2 321.17 350.71 563.71 312.58 547.42 337.47 323.32 322.89 360.05 574.18 318.57 568.48 344.43 329.44 329.7 366.79 584.66 324.57 570.6 355.07 335.57 335.9 374.79 603.57 330.55 571.07 356.14 345.89 339.15 386.21 605.61 337.2 580.61 362.8 349.09 350.12 394.49 627.92 343.2 588.66 372.95 353.92 360.66 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 402.42 638.61 353.44 603.16 376.09 360.04 365.72 410.51 652.43 359.5 613.27 384.2 366.19 374.79 416.45 658.62 368.75 625.15 389.4 372.31 376.03 436.58 667.34 371.98 635.42 396.05 378.42 399.71 438.6 668.65 377.6 636.45 397.22 382.76 402.08 439.19 694.69 378.25 649.16 420.63 383.43 402.83 451.01 712.31 389.06 670.81 423.64 396.78 409.79 456.75 714.08 390.15 672.97 424.19 402.92 410.49 473.62 717.34 396.11 673.98 434.85 403.68 419.45 475.31 737.58 402.04 693.96 435.92 418.73 420.36 483.4 763.4 408 726.35 442.58 421.27 437.83 498.13 765.99 417.73 729.6 450.34 422.04 444.82 499.61 766.65 419.76 731.92 464.42 437.24 449.29 509.77 779.71 427.28 778.27 465.84 443.44 454.51 515.77 788.13 431.55 782.93 484.88 445.76 472.22 522.67 801.77 439.62 783.39 489.82 451.88 476.48 529.58 815.4 447.7 783.86 494.76 458 480.74 536.49 829.04 455.78 784.32 499.7 464.12 485 543.39 842.68 463.86 784.79 504.64 470.24 489.25 564.38 844.05 464.68 788.95 529.61 475.66 489.68 566.48 848.01 466.85 789.45 537.62 476.2 497.42 579.1 867.33 472.32 799.34 540.5 486.93 516.08 580.37 869.27 486.47 817.33 547.81 488 517.95 593.44 871.13 487.89 819.13 548.55 494.03 525.87 626.02 907.17 495.69 845.23 557.95 511.37 535.86 629.28 910.78 505.64 865.39 558.9 514.51 544.92 629.61 911.15 521.1 867.41 568.73 514.83 548.41 629.74 912.51 523.59 867.61 588.13 515.63 560.97 630.02 939.58 523.84 868.6 601.76 531.48 569.96 635.37 942.29 525.43 872.34 606.3 546.85 570.87 642.93 967.64 533.24 887.41 612.19 548.4 571 651.08 970.18 537.22 905.15 612.79 560.56 571.68 658.6 972.32 555.41 915.92 613.19 561.78 585.26 659.64 1015.01 557.23 934.84 621.1 562.33 591.37 680.12 1019.28 557.42 936.73 629.88 573.2 606.48 682.17 1019.71 560.81 954.81 651.67 579.29 621.18 696.77 1028.27 561.15 956.62 671.81 602.93 622.65 698.23 1033.78 561.72 959.17 679.36 615.14 625.42 712.19 1057.82 573 1003.33 680.12 616.37 626.64 713.59 1060.23 578.57 1032.12 680.26 616.67 628.8 721.79 1082.75 579.13 1035.01 681.63 622.58 629.37 735.36 1085.01 580.03 1035.62 700.6 623.17 640.83 736.72 1086.12 598.05 1047.79 702.5 631.91 641.98 745.22 1108.04 599.85 1056.27 702.7 632.79 656.25 746.07 1114.29 600.04 1071.71 703.99 638.79 676.23 754.22 1114.92 600.17 1091.05 722.98 650.31 681.93 755.04 1115.26 600.31 1092.99 724.89 651.47 686 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 755.23 1116.17 600.48 1093.18 731.49 651.61 686.42 755.36 1134.34 600.63 1093.3 739.76 651.74 686.56 757.71 1136.17 603.66 1094.7 748.04 652.58 686.69 760.01 1161.69 606.7 1122.36 766.27 669.37 687.59 769.13 1174.57 621.45 1125.14 768.1 671.08 699.15 770.04 1175.86 624.54 1127.25 768.28 674.93 700.31 770.34 1176 630.15 1127.46 768.61 685.34 700.98 776.14 1177.08 630.72 1129.54 775.02 686.39 709.31 780.45 1198.68 636.39 1171.15 781.84 690.99 710.15 780.89 1200.86 636.96 1189.66 782.53 691.7 710.28 781.03 1229.95 637.07 1191.51 783.02 692.02 710.4 781.16 1232.86 637.69 1191.7 792.61 692.43 711.24 781.31 1234.05 648.42 1191.81 796.49 700.64 727.82 J K L M N O P 7.82 12.57 6.58 11.92 7.97 7.43 7.48 7.54 11.86 6.41 11.25 7.6 7.23 7.2 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates FedEx U.S. Im ort Econom Ex ress S Weight International Zones A B C D E F G H I 1 36.74 27.43 64.99 61.57 50.8 59.39 74.14 42.52 2 41.48 30.72 74.16 75.77 60.16 67.15 84.61 49.18 3 46.33 34.34 81.23 89.39 68.13 74.44 93.37 56.91 4 50.62 37.5 91.07 103 73.76 82.07 105.01 65.59 5 55.16 40.57 98.68 116.62 82.05 90.9 115.59 70.05 6 59.53 43.99 105.28 129.63 84.83 96.43 123.02 75.64 7 63.89 45.57 111.22 142.75 95.66 105.37 130.41 84.61 8 67.54 48.45 117.02 160.34 103.1 112.13 140.44 90.27 9 71.34 49.92 122.6 168.7 108.62 116.39 149.44 90.85 10 74.88 54.82 127.95 181.71 115.55 123.04 158.96 98.32 11 77.34 55.32 134.02 198.18 122.53 131.5 168.03 101.7 12 79.54 58.32 138.95 208.1 131.57 137.66 169.35 108.96 13 81.48 60.6 144.75 217.95 135.18 141.8 185.03 114.3 14 83.71 63.57 150.12 226.58 140.7 151.11 193.36 117.38 15 85.89 64.19 154.66 234.99 146.43 158.44 201.27 128.02 16 87.77 66.92 160.35 248.76 152.29 161.33 209.52 130.06 17 89.98 68.44 164.88 252.99 156.73 171.04 217.79 132.5 18 93.32 74.01 170.02 266.86 161.18 177.24 226.05 142.73 19 94.4 74.77 174.86 271.07 164.69 187.23 235.17 145.29 20 95.44 76.95 179.07 287.82 169.11 190.31 247.22 147.64 21 97.32 79.13 184.56 297.36 172.88 200.52 251.73 152.63 22 101.1 81.31 190.45 298.37 177.26 203.39 259.07 160.68 23 102.87 82.27 193.41 318.38 187.6 209.83 272.16 166.58 24 103.98 85.55 198.84 326.85 191.37 215.07 275.36 180.04 25 104.62 88.25 203.14 327.7 193.04 220.29 276.61 181.38 26 106.5 91.31 207.53 327.94 197.51 226.36 290.85 182.72 27 108.39 95.92 213.02 332.68 201.99 231.55 298.79 192.59 28 111.77 96.38 217.74 346.53 203.71 238.1 313.8 193.58 29 112.11 98.85 221.24 347.92 208.11 242.82 315.86 194.97 30 113.98 101.4 225.95 365.28 214.56 248.46 328.84 195.93 31 116.12 102.5 231.08 370.49 217.51 252.96 330.14 204.03 32 117.42 105.55 234.93 377.78 227.97 257.5 334.44 212.49 33 119.13 106.5 237.95 378.52 229.62 265.39 338.5 218.04 34 122.45 106.65 241.79 386.25 230.02 266.18 349.27 221.77 35 122.79 109.66 246.19 402.89 235.53 273.6 358.66 222.14 36 124.27 113.85 250.36 404.56 237.44 275.18 362.5 227.84 37 126.51 115.92 254.3 405.72 243.92 276.6 363.72 230.86 38 127.7 116.91 258.17 419.1 248.12 286.45 366.27 247.16 39 130.81 121.27 262.04 428.36 253.31 287.44 370.2 248.79 40 131.13 122.53 265.88 437.83 254.07 288.66 375.49 248.96 41 133 122.69 269.28 440.86 258.57 297 388.47 249.12 42 137.45 125.21 272.17 441.16 265.58 301.05 398.64 252.14 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 43 138.43 128.49 276.04 446.39 276.19 306.84 399.67 263.93 44 138.58 130.53 282.19 467.68 279.69 313.04 407.66 265.11 45 140.44 130.75 282.81 469.81 280.25 313.66 408.47 265.65 46 142.31 132.72 290.57 495.42 291.39 313.81 411.88 273.44 47 144.45 134.8 291.35 497.99 292.5 316.57 413.22 274.22 48 148.06 140.95 294.84 498.82 292.74 323.82 413.36 277.59 49 148.42 141.6 297.58 515.37 297.46 329.36 415.49 277.93 50 150.55 141.85 299.7 517.03 301.87 332.01 422.37 278.04 51 152.88 146.71 305.31 529.69 310.51 332.52 425.63 279.69 52 154.31 147.2 308.4 530.95 311.39 342.73 426.78 312.64 53 157.2 147.37 309.82 531.08 323.17 348.87 439.33 315.93 54 157.51 150.47 312.04 531.49 324.35 349.6 446.97 322.33 55 159.29 154.75 315.42 538.39 328.33 352.3 449.18 322.98 56 161.08 159.03 318.8 545.29 332.32 355.01 451.39 323.62 57 162.86 163.31 322.17 552.19 336.31 357.71 453.6 324.26 58 164.65 167.59 325.55 559.08 340.29 360.41 455.81 324.9 59 168.28 168.03 336.45 562.51 345.69 360.87 464.65 331.58 60 169.75 168.35 337.54 569.98 352.35 369.81 465.54 332.64 61 172.3 174.7 337.71 577.12 353.35 377.62 473.09 344 62 173.85 179.91 340.88 600.86 356.49 385.04 483.44 353.87 63 176.03 180.44 345.15 603.24 359.82 388.09 484.48 354.86 64 177.92 180.79 348.47 620.02 373.13 391.93 485.55 354.97 65 179.77 184.49 356.12 621.7 377.56 392.33 492.45 355.23 66 181.64 184.87 356.89 621.88 389.09 392.44 502.12 360.38 67 187.01 185.34 358.07 623 390.25 393.19 503.09 360.9 68 188.65 194.63 358.97 645.33 390.48 407.89 512.24 370.96 69 192.36 195.56 362.17 647.57 391.22 414.16 513.16 371.97 70 192.74 196.42 368.95 648.51 406.02 414.79 513.64 372.8 71 192.95 199.03 373.65 665.24 407.51 415.11 523 373.36 72 197.22 201.47 374.13 666.91 411.6 421.41 531.01 373.88 73 198.42 202.63 380.13 667.08 412.04 427.03 532.35 384.25 74 198.57 202.96 380.73 669.96 416.66 427.95 532.48 385.29 75 198.96 209.45 381.28 680.4 417.85 438.34 533.83 386.57 76 201.75 216.19 390.55 710.03 441.41 439.38 533.97 400.56 77 202.03 216.87 391.48 719.38 443.77 440.17 534.12 421.27 78 206.37 217.29 393.98 720.32 448.26 440.3 535.02 423.34 79 206.82 217.57 398.29 720.43 448.71 440.72 552.94 423.55 80 206.95 217.79 407.34 721.82 457.48 449.04 572.26 423.66 81 207.12 222.16 408.27 749.55 462.9 449.88 574.2 423.89 82 210.42 225.52 408.42 752.33 463.44 450.92 574.39 428.41 83 214.75 225.86 408.57 752.61 467.79 471.6 574.53 428.86 84 215.18 226.01 409.15 752.73 468.23 473.67 574.79 429.44 85 215.3 226.17 420.6 752.85 468.98 473.88 575.14 440.51 86 217.05 227.88 421.75 753.73 479.36 475.36 582.2 441.62 87 220.19 229.65 421.87 771.23 490.04 475.74 582.91 441.74 88 220.51 229.97 422.06 778.31 491.11 476.18 583.34 441.86 89 220.7 236.31 422.22 779.03 491.46 484.83 583.69 441.97 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 90 224.11 246.42 423.79 779.79 498.6 485.9 590.02 442.08 91 225.23 247.46 434.11 788.01 509.19 486.73 590.65 442.2 92 225.38 247.59 435.14 818.69 524.08 486.96 590.76 442.31 93 228.21 247.81 436.75 822.63 526.06 491.51 590.88 442.42 94 228.5 251.98 438.37 838.07 526.36 491.97 590.99 442.54 95 232.13 252.4 438.54 839.65 532.32 492.09 591.1 442.69 96 232.5 252.69 438.77 839.81 550.41 492.22 591.22 445.74 97 239.64 257.39 443.2 839.92 552.22 492.72 591.33 446.05 98 240.54 257.87 443.65 840.03 568 502.64 591.44 446.16 99 240.7 257.98 443.89 840.15 569.58 503.64 591.55 446.82 Hundredweight / Per-Pound Rates FedEx U.S. Im ort Econom Ex ress S Weight International Zones A B C D E F G H I 100 - 999 2.41 2.58 4.48 8.41 5.73 5.05 5.92 4.6 1,000 - 99,999 2.35 2.48 4.32 7.94 5.52 4.87 5.7 4.43 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates J K L M N O P 48.77 62.4 50.31 82.27 46.46 50.4 49.3 57.67 78.63 60.53 99.08 53.58 58.67 58.77 66.59 93.21 70.48 115.12 60.93 66.19 66.34 76.95 106.89 82.11 133.77 68.09 74.33 76.15 84.08 118.64 90.54 157.54 74.82 80.83 82.52 96.25 135.87 102.23 175.12 84.04 88 92.02 103.19 145.24 112.47 182.66 91.82 97.05 99.84 110.6 165.59 118.96 208.01 99.6 101.67 105.21 118.04 175.92 127.83 236.84 107.37 109.85 112.91 125.48 194.22 139.33 257.09 115.04 115.97 122.06 132.36 196.68 143.41 259.12 122.17 117.33 131.9 143.25 214.91 148.29 260.01 122.88 124.3 135.59 148.93 226.19 156.83 277.84 137.08 130.31 141.43 155.96 238.12 166.66 286.49 144.54 135.68 148.97 159.89 239.32 173.51 317.25 151.99 140.07 154.36 166.25 251.77 175.92 339.31 159.98 147.65 161.4 182.08 267.79 182.28 354.79 166.75 150.71 164.1 183.67 283.79 187.27 367.34 174.14 155.55 177.61 192.21 289.42 207.74 368.6 181.52 165.77 178.97 197.47 291.35 209.79 369.15 189.61 166.8 190.77 204.36 306.64 216.3 380.18 196.28 167.4 193.63 211.25 330.48 216.96 381.9 203.65 179.42 201.92 219.81 333.12 221.74 403.96 214.93 187.77 202.75 229.66 339.94 222.22 408.21 216.39 188.61 213.12 231.26 340.62 223.83 408.63 223.63 189.03 219.46 243.38 340.76 236.3 410.25 230.03 197.21 226.04 244.61 343.47 237.55 442.65 236.41 210.39 231.61 251.28 365.94 251.93 456.64 246.58 211.79 244.38 263.4 374.46 253.37 460.87 253.08 211.93 250.68 264.62 383.51 259.95 462.31 259.57 213.61 251.86 271.28 384.42 268.52 462.58 261.06 214.21 263.81 283.42 391.37 269.39 462.69 265.55 226.23 268.12 284.63 393.19 276.25 464.38 274.63 227.58 280.49 291.3 408.77 279.87 497.71 282.9 228.06 281.74 308.45 432.19 296.43 501.04 287.39 237.69 291.7 310.18 434.54 298.08 501.38 287.92 244.74 293.87 321.32 438.24 298.54 502.39 298.51 245.45 301.24 322.44 439.17 307.67 522.66 304.07 257.55 306.31 324.63 457.57 308.58 524.74 309.63 258.77 312.54 342.76 459.41 313.33 524.95 315.21 261.01 313.18 344.57 459.6 320.92 525.44 321.97 276.51 324.79 345.91 460.78 327.87 535.24 326.32 278.07 330.87 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 351.3 484.22 328.57 569.6 331.89 278.22 336.94 357.08 493.39 329.08 573.05 337.45 278.63 340.33 357.76 496.25 339.33 573.83 344.31 278.74 349.22 371.32 496.54 349.2 574.66 345 279.93 373.18 379.38 497.79 350.2 574.79 348.67 288.77 375.58 380.2 522.77 355.56 576.93 357.43 294.8 376.87 383.94 530.47 360.71 579.04 358.31 295.4 377.24 397.97 542.06 376.85 579.89 363.76 297.66 377.64 399.38 543.23 378.47 590.26 381.97 303.13 385.53 410.54 551.35 379.57 604.27 383.8 307.64 393.13 411.66 552.16 379.71 630.93 390.31 320.35 393.9 416.65 552.33 380.07 638.57 396.77 321.63 403.76 425.34 555.59 387.21 655.54 403.27 323.61 409.86 434.02 558.84 394.34 672.5 409.78 325.6 415.95 442.7 562.1 401.48 689.46 416.29 327.58 422.04 451.39 565.35 408.62 706.43 422.8 329.57 428.13 465.53 583.75 418.77 754.14 423.63 342.13 429.3 466.95 608.42 425.46 758.92 439.91 353.83 452.44 493.11 610.9 454.98 759.4 447.94 355 454.76 495.73 626.91 457.93 759.51 448.75 362.43 455 496.23 628.52 458.23 759.62 453.54 364.54 455.47 506.29 629.4 458.35 759.74 454.68 377.17 464.77 508.43 629.52 458.5 759.85 477.39 378.43 481.62 508.65 629.66 458.64 759.97 485.85 385.51 492.73 508.79 632.54 458.77 760.35 486.7 386.22 493.85 508.92 689.96 459.81 768.04 487.72 390.08 496.68 509.07 695.71 460.93 785.44 496.11 401.81 496.97 509.38 696.3 483.33 797.67 500.72 404.16 497.25 515.6 700.08 485.57 814.74 519.22 404.4 502.67 545.49 707.86 506.15 816.45 521.08 404.7 503.79 548.48 708.65 508.21 816.63 521.45 410.66 526.15 549.84 717.7 508.41 816.75 528.7 428.08 537.37 576.92 718.62 508.56 816.86 535.42 430.98 545.59 579.64 733.39 508.68 816.97 537.11 431.27 554.24 579.91 761.35 508.83 818.25 543.58 431.38 555.11 581.01 764.15 508.96 843.73 554.78 431.99 555.3 581.61 764.44 509.07 863.77 559.16 444.19 556.12 593.72 766.46 509.23 865.78 560.17 448.33 572.42 619.16 794.52 509.36 879.75 573.87 448.82 577.09 621.71 797.33 509.64 934.85 577.72 458.5 577.56 622.79 797.62 515.14 940.36 583.77 459.48 578.32 644.38 797.73 525.55 941.61 589.8 468.71 580.21 646.55 797.86 526.59 941.74 601.49 477.15 582.7 646.76 797.99 536.3 941.85 607.32 483.42 596.72 647.67 799.26 537.27 941.97 607.9 484.06 613.36 665.56 800.6 538.28 942.08 613.95 484.19 620.64 667.36 800.74 548.84 942.19 620.79 484.35 621.37 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates 668.03 800.86 550.87 942.31 631.95 486.17 621.5 670.16 800.97 551.08 942.42 642.7 486.51 621.82 672.05 802.83 551.2 942.54 653.1 489.18 628.18 709.8 836.41 551.69 942.66 654.14 508.38 636.35 716.14 842.74 560.95 942.77 660.27 516.37 642.1 724.2 843.38 572.38 942.89 660.89 524.93 660.49 725.01 846.41 573.52 943 667 525.79 662.34 725.12 846.71 573.65 943.18 667.61 525.93 662.53 725.23 846.82 574.43 946.72 667.74 528.06 662.92 725.35 846.93 575 1012.83 668.4 528.27 670.77 J K L M N O P 7.25 8.47 5.86 11.57 6.81 5.28 6.76 6.99 8 5.7 10.92 6.5 5.15 6.51 NASPO ValuePoint eff. Nov 28, 2021 Single National Carrier Pricing - MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX PRIORITY OVERNIGHT PO Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 0.34 7.53 7.78 9.01 9.50 9.76 10.52 10.89 12.25 12.25 12.74 7.53 Pak1 7.60 10.11 12.69 14.07 15.26 16.30 16.75 17.73 17.73 17.67 7.60 Pak2 7.78 10.99 14.28 15.58 17.27 17.96 18.68 19.73 19.73 19.16 7.78 1 7.60 10.11 12.69 14.07 15.26 16.30 16.75 17.73 17.73 17.67 7.60 2 7.78 10.99 14.28 15.58 17.27 17.96 18.68 19.73 19.73 19.16 7.78 3 8.75 11.68 15.82 17.25 19.15 19.76 20.45 21.61 21.61 24.46 8.75 4 9.43 12.23 17.16 18.88 20.91 21.50 22.35 23.58 23.58 26.52 9.43 5 9.55 12.74 18.76 20.68 22.69 23.30 24.13 25.90 25.90 28.32 9.55 6 10.48 13.46 20.29 22.29 24.57 24.96 26.02 27.86 27.86 30.37 10.48 7 10.96 14.15 21.69 23.93 26.30 26.86 27.79 29.57 29.57 32.31 10.96 8 11.17 14.80 23.11 25.48 28.04 28.76 29.60 31.11 31.11 33.84 11.17 9 11.32 15.38 24.41 27.12 29.82 30.61 31.48 33.26 33.26 35.93 11.32 10 11.33 15.39 25.56 28.53 31.59 32.40 33.36 35.10 35.10 37.86 11.33 11 12.40 16.88 26.89 30.11 33.36 34.32 35.13 37.26 37.26 39.52 12.40 12 12.86 17.56 28.34 31.50 34.95 36.22 37.02 38.80 38.80 40.35 12.86 13 13.09 18.26 29.70 32.91 36.40 38.09 38.80 40.66 40.66 41.45 13.09 14 13.58 18.93 31.23 34.32 37.83 39.77 40.71 42.64 42.64 42.58 13.58 15 13.90 19.63 32.29 35.69 39.22 41.07 42.26 44.24 44.24 43.79 13.90 16 14.29 20.27 33.84 37.02 40.52 42.13 43.34 45.36 45.36 45.45 14.29 17 14.92 20.97 34.82 38.22 41.42 43.08 44.27 46.36 46.36 46.71 14.92 18 15.41 21.65 35.84 39.01 42.36 44.03 45.43 47.51 47.51 48.55 15.41 19 15.78 22.22 36.71 39.83 43.33 45.00 46.65 49.06 49.06 49.75 15.78 20 15.86 22.71 37.63 40.82 44.24 46.08 47.71 50.06 50.06 52.94 15.86 21 16.55 23.39 38.45 41.84 45.17 47.00 48.98 51.19 51.19 54.33 16.55 22 17.06 23.91 39.35 42.81 46.14 48.08 50.07 52.36 52.36 55.56 17.06 23 17.41 24.39 40.30 43.87 47.17 49.12 51.26 53.80 53.80 56.40 17.41 24 17.79 24.82 41.38 44.96 48.44 50.20 52.30 54.78 54.78 57.50 17.79 25 18.10 25.18 42.45 45.87 49.74 51.39 53.37 56.47 56.47 58.60 18.10 26 18.62 25.94 43.62 47.03 51.03 52.70 54.51 57.35 57.35 59.59 18.62 27 18.99 26.43 44.67 48.35 52.47 53.84 55.52 58.97 58.97 60.55 18.99 28 19.45 27.00 45.86 49.74 53.49 54.91 56.69 59.95 59.95 61.80 19.45 29 19.81 27.45 47.05 50.80 54.65 56.14 57.92 61.25 61.25 63.17 19.81 30 19.86 27.66 47.96 51.97 55.74 57.18 58.31 62.76 62.76 64.28 19.86 31 20.53 28.46 48.98 53.14 56.90 58.38 60.28 64.04 64.04 65.41 20.53 32 21.14 29.15 50.07 54.34 58.03 59.54 61.41 65.48 65.48 66.79 21.14 33 21.63 29.84 51.03 55.49 59.21 60.87 62.83 66.93 66.93 68.15 21.63 34 22.11 30.34 52.21 56.66 60.51 62.20 64.10 68.53 68.53 69.45 22.11 35 22.79 30.89 53.37 57.85 61.67 63.50 65.40 69.86 69.86 70.76 22.79 36 23.32 31.35 54.53 59.04 62.87 64.89 66.65 71.28 71.28 72.32 23.32 37 23.36 32.28 55.60 60.25 64.14 66.34 68.07 72.61 72.61 73.42 23.36 38 23.72 32.79 56.58 61.26 65.37 67.88 69.38 74.32 74.32 74.78 23.72 39 24.49 33.36 57.64 62.42 66.62 69.28 70.73 75.82 75.82 76.34 24.49 40 24.70 33.93 58.66 63.62 67.80 70.60 72.14 77.40 77.40 77.72 24.70 41 25.28 34.59 59.74 64.84 69.09 71.75 73.53 79.01 79.01 79.37 25.28 42 25.67 35.31 60.91 65.97 70.44 73.45 75.03 80.62 80.62 80.61 25.67 43 26.37 35.97 62.10 67.14 71.76 74.60 76.54 82.21 82.21 81.87 26.37 44 26.94 36.69 63.16 68.34 73.05 75.91 78.18 83.34 83.34 83.36 26.94 45 27.51 37.46 64.27 69.50 74.49 77.25 79.47 84.68 84.68 84.90 27.51 46 28.04 38.26 65.41 70.72 75.87 78.57 80.85 86.29 86.29 86.02 28.04 47 28.52 39.06 66.57 71.73 77.29 79.70 82.10 87.45 87.45 87.39 28.52 48 28.74 39.83 67.52 72.92 78.68 81.16 83.68 89.04 89.04 88.49 28.74 49 29.25 40.75 68.43 74.06 80.04 82.45 85.16 90.33 90.33 90.46 29.25 50 29.26 41.19 68.45 74.07 80.06 83.46 85.19 91.66 91.66 91.83 29.26 51 30.51 42.46 70.56 76.44 83.00 85.27 88.40 93.26 93.26 93.34 30.51 52 30.98 43.37 71.65 77.62 84.41 86.69 90.14 94.87 94.87 95.00 30.98 53 31.61 44.05 72.70 78.90 85.92 88.11 91.66 96.46 96.46 96.52 31.61 54 32.11 44.95 73.83 80.00 87.24 89.81 93.39 98.47 98.47 98.05 32.11 55 32.57 45.78 75.32 81.04 88.57 91.32 94.77 99.90 99.90 99.30 32.57 56 33.17 46.65 76.72 82.09 89.94 92.98 96.31 101.94 101.94 101.09 33.17 57 33.83 47.47 78.12 83.19 91.23 94.55 97.94 103.56 103.56 102.61 33.83 58 34.56 48.20 79.52 84.33 92.63 96.20 99.69 105.41 105.41 104.54 34.56 59 35.04 49.03 80.92 85.63 94.04 97.76 101.44 107.21 107.21 106.06 35.04 60 35.74 49.80 82.19 86.79 95.53 99.38 102.68 109.20 109.20 107.88 35.74 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX PRIORITY OVERNIGHT PO Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 61 36.37 50.78 83.63 88.31 97.07 100.92 102.69 111.14 111.14 109.82 36.37 62 37.23 51.66 84.93 90.01 98.56 102.60 106.54 113.32 113.32 111.71 37.23 63 37.87 52.68 86.36 91.30 100.24 104.37 108.28 115.47 115.47 113.65 37.87 64 38.55 53.72 87.77 92.83 101.86 106.16 110.02 117.35 117.35 115.50 38.55 65 39.22 54.73 89.05 94.32 103.51 108.05 111.57 119.27 119.27 114.75 39.22 66 39.97 55.75 90.47 95.85 105.15 109.83 113.54 121.43 121.43 118.94 39.97 67 40.14 56.78 91.77 97.50 106.94 111.71 115.51 123.17 123.17 120.86 40.14 68 41.38 57.78 93.19 99.17 108.54 113.37 117.35 125.10 125.10 122.81 41.38 69 42.13 58.83 94.59 100.80 110.18 113.38 119.34 126.82 126.82 124.76 42.13 70 42.46 59.29 94.60 102.37 110.21 113.40 120.95 128.70 128.70 126.55 42.46 71 43.47 60.97 97.29 103.98 113.58 118.33 123.16 130.45 130.45 128.34 43.47 72 44.03 62.04 97.31 105.66 114.75 120.11 123.19 132.77 132.77 130.44 44.03 73 44.30 63.13 100.08 107.31 114.77 121.77 125.32 135.07 135.07 131.92 44.30 74 44.31 64.15 101.38 108.95 116.68 123.46 127.63 137.31 137.31 133.75 44.31 75 44.33 64.69 101.39 108.96 119.06 125.13 129.69 139.29 139.29 135.94 44.33 76 46.80 66.32 104.12 112.09 121.45 126.75 131.77 141.49 141.49 137.74 46.80 77 47.13 67.35 104.59 113.63 121.92 128.45 133.56 143.50 143.50 139.54 47.13 78 47.15 67.73 104.61 115.06 122.33 128.53 135.23 145.43 145.43 141.36 47.15 79 47.17 68.66 104.63 116.57 123.46 130.21 136.10 147.45 147.45 143.40 47.17 80 47.20 69.47 106.05 118.00 125.21 133.40 137.19 149.48 149.48 145.37 47.20 81 50.35 70.67 107.44 118.02 126.87 134.90 139.48 151.50 151.50 147.13 50.35 82 50.64 72.26 110.61 121.07 127.89 136.85 142.13 153.41 153.41 150.21 50.64 83 51.75 73.16 110.64 122.48 133.28 136.86 143.37 155.59 155.59 151.86 51.75 84 51.79 73.92 112.34 122.50 133.90 139.33 145.25 157.77 157.77 153.40 51.79 85 51.81 74.86 114.03 125.37 133.96 141.80 146.77 158.84 158.84 155.45 51.81 86 53.48 75.04 117.55 126.87 134.68 143.47 149.12 161.67 161.67 156.96 53.48 87 53.49 76.69 118.62 128.34 136.63 144.77 150.57 163.57 163.57 158.91 53.49 88 53.51 76.87 120.52 129.75 141.31 146.40 152.69 165.16 165.16 160.88 53.51 89 53.53 76.89 122.00 131.32 142.89 148.14 153.82 166.74 166.74 162.48 53.53 90 53.55 76.91 123.49 132.73 144.66 150.05 155.54 168.50 168.50 164.58 53.55 91 56.65 80.19 124.74 134.24 145.95 151.10 157.01 170.68 170.68 167.61 56.65 92 56.66 80.34 126.51 135.78 146.06 153.42 158.93 171.65 171.65 169.57 56.66 93 56.68 81.23 127.92 135.79 146.07 155.10 161.31 174.64 174.64 171.53 56.68 94 56.69 82.05 129.40 138.73 146.09 156.75 162.12 176.94 176.94 173.60 56.69 95 56.72 82.06 130.85 138.74 148.84 158.40 163.83 178.65 178.65 175.38 56.72 96 60.02 84.50 132.15 141.63 154.12 160.18 165.31 180.61 180.61 177.21 60.02 97 60.56 85.40 133.46 143.08 154.17 161.86 168.16 182.30 182.30 178.84 60.56 98 60.57 85.55 134.86 144.59 154.19 163.12 169.90 183.38 183.38 180.49 60.57 99 61.48 85.86 135.68 145.22 154.21 165.17 171.23 183.38 183.38 181.26 61.48 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX PRIORITY OVERNIGHT PO Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 100 61.48 85.86 135.68 145.22 157.94 166.42 171.72 183.38 183.38 181.26 61.48 101 63.76 88.75 140.07 148.37 162.27 169.21 174.75 188.53 188.53 185.63 63.76 102 64.41 89.62 141.45 149.84 163.86 170.88 176.47 190.37 190.37 187.48 64.41 103 65.04 90.49 142.84 151.35 165.48 172.55 178.19 192.24 192.24 189.31 65.04 104 65.68 91.37 144.23 152.79 167.10 174.22 179.93 194.12 194.12 191.14 65.68 105 66.31 92.26 145.62 154.27 168.68 175.90 181.67 195.97 195.97 192.99 66.31 106 66.91 93.16 146.99 155.74 170.29 177.58 183.41 197.83 197.83 194.82 66.91 107 67.56 94.03 148.37 157.19 171.90 179.26 185.10 199.71 199.71 196.67 67.56 108 68.21 94.89 149.77 158.68 173.51 180.92 186.85 201.58 201.58 198.51 68.21 109 68.82 95.77 151.15 160.14 175.12 182.60 188.60 203.44 203.44 200.37 68.82 110 69.47 96.65 152.55 161.59 176.74 184.29 190.32 205.30 205.30 202.19 69.47 111 70.09 97.52 153.94 163.10 178.36 185.94 192.06 207.17 207.17 204.02 70.09 112 70.73 98.41 155.32 164.57 179.93 187.63 193.79 209.05 209.05 205.88 70.73 113 71.33 99.29 156.72 166.02 181.55 189.31 195.51 210.90 210.90 207.69 71.33 114 71.99 100.19 158.08 167.50 183.14 190.96 197.23 212.78 212.78 209.53 71.99 115 72.62 101.06 159.47 168.96 184.75 192.65 198.99 214.65 214.65 211.36 72.62 116 73.24 101.92 160.87 170.42 186.36 194.34 200.72 216.51 216.51 213.19 73.24 117 73.88 102.82 162.27 171.90 187.98 196.00 202.42 218.38 218.38 215.05 73.88 118 74.52 103.69 163.65 173.37 189.57 197.69 204.17 220.24 220.24 216.89 74.52 119 75.13 104.56 165.05 174.85 191.19 199.37 205.91 222.10 222.10 218.73 75.13 120 75.79 105.43 166.43 176.32 192.78 201.02 207.63 223.97 223.97 220.56 75.79 121 76.40 106.32 167.80 177.78 194.39 202.71 209.35 225.83 225.83 222.41 76.40 122 77.04 107.22 169.21 179.26 196.00 204.38 211.10 227.71 227.71 224.24 77.04 123 77.67 108.08 170.57 180.70 197.62 206.04 212.82 229.59 229.59 226.06 77.67 124 78.31 108.96 171.98 182.19 199.20 207.71 214.54 231.42 231.42 227.92 78.31 125 78.95 109.84 173.36 183.66 200.82 209.42 216.28 233.31 233.31 229.75 78.95 126 79.56 110.72 174.75 185.10 202.42 211.10 217.99 235.19 235.19 231.59 79.56 127 80.19 111.61 176.14 186.62 204.03 212.77 219.73 237.05 237.05 233.44 80.19 128 80.84 112.48 177.53 188.08 205.64 214.44 221.45 238.91 238.91 235.26 80.84 129 81.47 113.36 178.91 189.53 207.26 216.12 223.19 240.78 240.78 237.11 81.47 130 82.08 114.24 180.29 191.01 208.85 217.79 224.93 242.65 242.65 238.95 82.08 131 82.75 115.11 181.68 192.49 210.46 219.45 226.65 244.53 244.53 240.78 82.75 132 83.35 115.98 183.06 193.93 212.07 221.15 228.37 246.38 246.38 242.62 83.35 133 83.99 116.87 184.46 195.42 213.69 222.82 230.12 248.25 248.25 244.46 83.99 134 84.63 117.74 185.84 196.88 215.30 224.48 231.87 250.10 250.10 246.31 84.63 135 85.25 118.63 187.24 198.35 216.90 226.17 233.56 251.98 251.98 248.13 85.25 136 85.88 119.51 188.62 199.84 218.49 227.83 235.32 253.84 253.84 249.99 85.88 137 86.51 120.39 190.02 201.30 220.09 229.51 237.05 255.71 255.71 251.81 86.51 138 87.16 121.28 191.38 202.75 221.70 231.19 238.78 257.58 257.58 253.65 87.16 139 87.78 122.15 192.77 204.24 223.34 232.86 240.50 259.44 259.44 255.50 87.78 140 88.41 123.04 194.17 205.70 224.93 234.55 242.23 261.31 261.31 257.32 88.41 141 89.05 123.91 195.55 207.17 226.54 236.23 243.98 263.17 263.17 259.17 89.05 142 89.66 124.78 196.94 208.66 228.15 237.90 245.70 265.03 265.03 261.01 89.66 143 90.31 125.68 198.31 210.12 229.73 239.56 247.43 266.90 266.90 262.85 90.31 144 90.94 126.54 199.71 211.59 231.35 241.24 249.16 268.78 268.78 264.69 90.94 145 91.58 127.41 201.09 213.06 232.96 242.92 250.89 270.64 270.64 266.53 91.58 146 92.19 128.29 202.48 214.52 234.57 244.59 252.61 272.50 272.50 268.36 92.19 147 92.83 129.16 203.86 215.99 236.19 246.25 254.35 274.39 274.39 270.20 92.83 148 93.46 130.06 205.24 217.46 237.77 247.95 256.08 276.24 276.24 272.04 93.46 149 94.11 130.94 206.64 218.92 239.40 249.61 257.82 278.11 278.11 273.87 94.11 150 94.73 131.81 208.03 220.41 240.99 251.28 259.54 279.95 279.95 275.70 94.73 HUNDREDWEIGHT RATES PER LB 100 $0.61 $0.85 $1.35 $1.45 $1.57 $1.66 $1.71 $1.83 $1.83 $1.81 500 0.61 0.85 1.35 1.45 1.57 1.66 1.71 1.83 1.83 1.81 1000 0.61 0.85 1.35 1.45 1.57 1.66 1.71 1.83 1.83 1.81 2000 0.61 0.85 1.35 1.45 1.57 1.66 1.71 1.83 1.83 1.81 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX STANDARD OVERNIGHT SO Zone > 2 3 4 5 6 7 8 9‐10 13‐16 0.34 7.05 7.19 8.38 8.84 8.92 9.48 9.95 11.63 12.09 Pak1 7.19 8.36 11.13 12.34 13.39 14.29 14.71 16.84 16.75 Pak2 7.26 8.86 12.55 13.65 15.12 15.78 16.39 18.76 18.22 1 7.19 8.36 11.13 12.34 13.39 14.29 14.71 16.84 16.75 2 7.26 8.86 12.55 13.65 15.12 15.78 16.39 18.76 18.22 3 7.26 9.41 13.90 15.12 16.82 17.29 17.93 20.51 23.24 4 7.69 10.02 15.08 16.56 18.35 18.86 19.62 22.38 25.17 5 7.89 10.14 16.48 18.00 19.57 20.09 20.81 24.58 26.90 6 8.36 11.40 17.82 19.22 21.22 21.52 22.44 26.45 28.85 7 8.52 11.91 19.11 20.89 22.70 23.18 23.97 28.05 30.72 8 8.97 12.26 20.30 22.24 24.23 24.81 25.50 29.57 32.14 9 9.46 12.79 21.45 23.66 25.73 26.45 27.15 31.60 34.12 10 9.62 13.31 22.44 24.94 27.28 27.97 28.77 33.36 35.97 11 9.98 13.89 23.63 26.27 28.77 29.62 30.33 35.41 37.55 12 10.29 14.57 24.94 27.50 30.18 31.24 31.94 36.86 38.35 13 10.48 15.32 26.09 28.76 31.37 32.86 33.50 38.64 39.37 14 10.83 15.87 27.45 29.98 32.60 34.31 35.13 40.53 40.44 15 11.26 16.45 28.39 31.20 33.84 35.42 36.47 42.02 41.61 16 11.49 16.85 29.74 32.34 34.93 36.35 37.40 43.09 43.19 17 12.08 17.15 30.59 33.39 35.74 37.17 38.22 44.05 44.39 18 12.45 17.60 31.54 34.06 36.54 37.99 39.23 45.13 46.12 19 12.76 18.07 32.27 34.79 37.37 38.81 40.23 46.61 47.29 20 12.98 18.60 34.79 37.81 40.47 42.14 43.68 47.55 50.30 21 13.34 18.99 35.72 38.73 41.64 43.36 44.90 48.66 51.63 22 13.83 19.38 36.60 39.63 42.69 44.31 45.83 49.73 52.79 23 14.01 19.72 37.63 40.59 43.68 45.17 46.93 51.10 53.61 24 14.40 20.06 38.63 41.64 44.88 46.27 47.90 52.03 54.64 25 14.73 20.51 39.78 42.96 46.03 47.65 49.03 53.66 55.67 26 15.08 21.06 40.91 43.99 47.10 48.64 50.12 54.49 56.62 27 15.31 21.65 42.01 44.96 48.01 50.20 51.41 56.02 57.52 28 15.79 22.22 42.96 45.87 49.18 51.02 52.88 56.97 58.71 29 16.11 22.32 43.91 46.80 50.12 51.98 54.22 58.21 60.00 30 16.36 22.89 45.12 47.86 51.33 53.39 55.06 59.62 61.06 31 16.69 23.15 46.03 49.03 52.47 54.33 56.02 60.83 62.13 32 17.04 23.28 46.80 50.12 53.63 55.35 57.13 62.22 63.45 33 17.41 24.01 47.75 51.15 54.99 56.40 58.39 63.62 64.74 34 17.70 24.58 48.92 52.06 56.20 57.57 59.52 65.10 65.97 35 18.23 25.03 49.95 53.12 57.22 58.81 60.78 66.36 67.25 36 18.56 25.57 50.99 54.18 58.40 60.00 62.15 67.73 68.69 37 18.91 25.92 52.36 55.51 59.59 61.04 63.30 68.98 69.75 38 19.22 26.45 53.51 56.81 60.81 61.93 64.36 70.63 71.05 39 19.70 27.08 54.70 58.02 62.26 63.01 65.55 72.02 72.52 40 20.03 27.67 55.83 59.36 63.62 64.36 67.00 73.53 73.86 41 20.40 28.04 56.68 60.52 64.90 65.55 68.44 75.04 75.40 42 20.74 28.45 57.65 61.87 66.20 66.84 70.06 76.56 76.58 43 21.06 29.10 58.66 63.16 67.39 68.22 71.59 78.12 77.78 44 21.44 29.60 59.77 64.36 68.87 69.35 73.06 79.18 79.20 45 21.80 30.22 60.81 65.55 70.14 70.67 74.05 80.45 80.64 46 22.13 30.74 61.93 66.63 71.33 72.02 75.45 81.98 81.70 47 22.60 31.35 63.16 67.64 72.42 73.48 76.71 83.05 83.01 48 22.94 32.01 64.36 68.87 73.58 74.63 77.67 84.57 84.06 49 23.28 32.61 65.23 69.67 74.69 75.86 78.69 85.82 85.92 50 23.73 33.13 65.32 69.68 74.70 75.87 78.71 87.08 87.22 51 24.10 33.75 67.39 72.11 76.87 78.60 81.80 88.59 88.66 52 24.58 34.25 68.44 73.47 77.96 80.15 83.35 90.12 90.25 53 25.03 35.01 69.49 74.74 78.85 81.55 84.77 91.61 91.71 54 25.38 35.65 70.67 75.71 79.96 82.97 86.34 93.53 93.16 55 25.84 36.42 71.76 76.71 81.14 84.08 87.84 94.91 94.34 56 26.30 37.03 72.92 77.52 82.33 85.87 89.10 96.85 96.05 57 26.88 37.84 73.74 79.06 83.86 87.43 90.23 98.38 97.48 58 27.45 38.72 74.63 80.05 85.65 89.10 92.02 100.15 99.32 59 27.94 39.69 75.84 81.00 87.31 90.48 93.43 101.83 100.75 60 28.36 40.56 77.04 82.83 88.79 92.15 95.24 103.73 102.49 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX STANDARD OVERNIGHT SO Zone > 2 3 4 5 6 7 8 9‐10 13‐16 61 28.85 41.30 78.21 83.79 90.23 93.73 97.32 105.58 104.32 62 29.66 41.96 79.47 85.08 91.90 95.11 98.89 107.65 106.14 63 30.10 42.73 80.72 86.42 93.17 96.50 100.92 109.69 107.97 64 30.68 43.59 81.93 87.74 94.68 98.31 102.49 111.50 109.73 65 31.17 44.37 83.06 88.94 96.09 99.86 104.20 113.30 109.01 66 31.72 44.39 83.09 88.95 97.89 101.81 105.56 115.34 112.99 67 32.20 46.15 85.65 91.55 99.26 103.18 107.11 117.01 114.81 68 32.79 47.03 86.93 92.89 101.17 104.74 108.83 118.81 116.67 69 33.39 47.78 87.99 94.20 102.49 106.43 110.54 120.47 118.52 70 34.05 48.76 89.34 95.65 104.18 108.35 112.42 122.26 120.22 71 34.73 49.53 90.07 96.85 105.23 109.62 113.98 123.93 121.94 72 35.41 50.30 91.28 98.15 106.76 111.49 115.96 126.12 123.91 73 35.93 51.42 92.71 99.58 108.19 113.20 118.09 128.32 125.32 74 36.60 52.34 93.92 101.17 109.90 114.76 120.19 130.43 127.06 75 37.17 53.07 94.99 102.69 111.37 116.66 121.44 132.33 129.15 76 37.73 53.08 96.31 104.20 112.92 118.37 123.62 134.39 130.85 77 38.44 54.71 97.47 105.85 114.38 120.19 125.53 136.30 132.59 78 39.01 55.63 98.81 107.36 115.81 121.77 127.32 138.16 134.29 79 39.47 56.64 99.94 108.98 117.32 123.49 129.01 140.08 136.23 80 39.60 57.53 101.31 110.54 118.61 125.31 130.83 141.99 138.10 81 40.74 58.55 102.52 111.89 119.83 126.93 132.50 143.93 139.78 82 41.68 59.45 104.12 113.49 121.38 128.76 134.47 145.75 142.68 83 42.26 60.47 105.56 114.70 122.96 130.57 136.25 147.82 144.26 84 42.72 61.38 107.29 116.13 124.40 132.47 137.67 149.86 145.73 85 42.93 62.35 108.98 117.44 125.87 134.18 139.20 150.91 147.66 86 43.87 63.27 110.68 118.99 127.42 135.69 140.70 153.59 149.14 87 44.37 64.27 112.42 120.61 128.91 137.25 142.54 155.40 150.97 88 44.82 65.29 114.13 121.93 130.36 138.93 144.08 156.89 152.85 89 45.49 66.31 115.81 123.19 131.94 140.46 145.75 158.41 154.37 90 45.52 67.20 117.68 124.55 133.41 141.84 147.68 160.08 156.35 91 46.44 68.22 119.29 126.14 134.84 143.54 149.38 162.13 159.23 92 47.12 68.99 120.85 127.87 136.48 145.46 151.19 163.08 161.09 93 47.82 69.82 122.29 129.44 138.01 147.11 152.85 165.92 162.94 94 48.28 70.56 123.82 130.91 139.47 148.70 154.54 168.08 164.91 95 48.29 71.02 124.93 132.34 141.06 149.78 156.24 169.72 166.62 96 49.69 71.02 126.29 133.75 142.65 151.47 157.61 171.57 168.33 97 49.82 71.02 127.58 135.39 144.08 153.03 159.15 173.20 169.89 98 49.82 71.02 128.91 136.85 145.22 154.57 160.56 174.90 171.48 99 49.82 71.02 129.32 137.80 145.22 155.82 161.12 174.90 172.78 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX STANDARD OVERNIGHT SO Zone > 2 3 4 5 6 7 8 9‐10 13‐16 100 49.82 71.02 129.32 137.80 145.22 155.82 161.12 174.90 172.78 101 51.31 74.88 133.14 141.45 148.37 159.47 165.05 179.08 176.47 102 51.81 75.60 134.47 142.85 149.84 161.05 166.67 180.85 178.23 103 52.30 76.36 135.76 144.25 151.35 162.66 168.32 182.62 179.99 104 52.80 77.10 137.08 145.66 152.79 164.23 169.91 184.40 181.73 105 53.33 77.82 138.41 147.05 154.27 165.81 171.58 186.17 183.47 106 53.83 78.59 139.73 148.46 155.74 167.38 173.20 187.95 185.24 107 54.34 79.30 141.04 149.84 157.19 168.96 174.85 189.71 186.97 108 54.86 80.06 142.34 151.25 158.68 170.54 176.47 191.49 188.71 109 55.36 80.80 143.68 152.66 160.14 172.12 178.10 193.29 190.48 110 55.85 81.54 144.99 154.06 161.59 173.72 179.76 195.04 192.20 111 56.36 82.30 146.32 155.48 163.10 175.29 181.37 196.82 193.95 112 56.89 83.01 147.63 156.86 164.57 176.86 183.01 198.58 195.71 113 57.40 83.78 148.94 158.27 166.02 178.45 184.63 200.38 197.47 114 57.91 84.51 150.26 159.67 167.50 180.03 186.30 202.15 199.20 115 58.40 85.25 151.58 161.05 168.96 181.62 187.92 203.90 200.96 116 58.92 86.01 152.91 162.46 170.42 183.17 189.54 205.69 202.70 117 59.43 86.73 154.24 163.86 171.90 184.75 191.19 207.45 204.43 118 59.93 87.48 155.54 165.26 173.37 186.34 192.81 209.23 206.21 119 60.44 88.22 156.86 166.67 174.85 187.92 194.46 211.00 207.95 120 60.95 88.96 158.19 168.06 176.32 189.50 196.08 212.78 209.69 121 61.45 89.70 159.48 169.47 177.78 191.07 197.72 214.54 211.44 122 61.96 90.44 160.82 170.88 179.26 192.65 199.37 216.32 213.17 123 62.45 91.19 162.12 172.29 180.70 194.23 200.98 218.09 214.92 124 62.98 91.93 163.46 173.65 182.19 195.82 202.65 219.88 216.69 125 63.50 92.68 164.75 175.06 183.66 197.41 204.26 221.65 218.43 126 64.01 93.39 166.08 176.47 185.10 198.99 205.91 223.41 220.17 127 64.52 94.15 167.41 177.87 186.62 200.54 207.52 225.19 221.95 128 65.00 94.89 168.75 179.28 188.08 202.15 209.15 226.95 223.67 129 65.50 95.64 170.07 180.67 189.53 203.71 210.81 228.75 225.40 130 66.01 96.39 171.35 182.08 191.01 205.29 212.43 230.51 227.17 131 66.53 97.11 172.69 183.48 192.49 206.85 214.06 232.28 228.91 132 67.07 97.86 174.02 184.89 193.93 208.43 215.68 234.05 230.65 133 67.55 98.60 175.33 186.30 195.42 210.02 217.34 235.81 232.41 134 68.05 99.35 176.65 187.68 196.88 211.61 218.95 237.60 234.16 135 68.58 100.08 177.96 189.08 198.35 213.18 220.59 239.39 235.91 136 69.09 100.81 179.28 190.49 199.84 214.76 222.23 241.16 237.66 137 69.57 101.57 180.61 191.89 201.30 216.35 223.87 242.92 239.41 138 70.09 102.32 181.91 193.30 202.75 217.92 225.50 244.69 241.16 139 70.60 103.05 183.22 194.69 204.24 219.51 227.14 246.49 242.90 140 71.12 103.79 184.54 196.08 205.70 221.09 228.79 248.25 244.63 141 71.62 104.52 185.87 197.49 207.17 222.64 230.41 250.02 246.39 142 72.11 105.30 187.20 198.91 208.66 224.25 232.05 251.79 248.13 143 72.63 106.02 188.53 200.29 210.12 225.81 233.70 253.57 249.88 144 73.16 106.76 189.82 201.68 211.59 227.41 235.32 255.34 251.65 145 73.65 107.50 191.14 203.08 213.06 228.98 236.96 257.11 253.40 146 74.15 108.24 192.47 204.50 214.52 230.56 238.58 258.89 255.13 147 74.65 108.98 193.79 205.91 215.99 232.12 240.22 260.66 256.88 148 75.16 109.74 195.09 207.30 217.46 233.74 241.84 262.43 258.64 149 75.68 110.46 196.40 208.71 218.92 235.30 243.49 264.20 260.36 150 76.20 111.21 197.73 210.09 220.41 236.91 245.13 265.98 262.12 HUNDREDWEIGHT RATES PER LB 100 $0.49 $0.71 $1.29 $1.37 $1.45 $1.55 $1.61 $1.74 $1.72 500 0.49 0.71 1.29 1.37 1.45 1.55 1.61 1.74 1.72 1000 0.49 0.71 1.29 1.37 1.45 1.55 1.61 1.74 1.72 2000 0.49 0.71 1.29 1.37 1.45 1.55 1.61 1.74 1.72 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates E2A Zone > 2 3 4 5 6 7 8 9‐10 13‐16 0.34 6.90 6.90 6.90 6.90 7.88 8.21 8.26 11.04 11.49 Pak1 6.90 6.90 6.90 6.90 7.97 8.33 8.41 16.00 15.93 Pak2 6.90 6.90 6.90 6.90 8.79 9.59 10.02 17.81 17.29 1 6.90 6.90 6.90 6.90 7.97 8.33 8.41 16.00 15.93 2 6.90 6.90 6.90 6.90 8.79 9.59 10.02 17.81 17.29 3 6.90 6.90 6.90 7.49 10.12 11.11 11.47 19.49 22.09 4 6.90 6.90 6.90 8.73 11.69 12.69 13.08 21.29 23.91 5 6.90 6.90 7.25 9.66 13.03 14.06 14.84 23.36 25.55 6 6.90 6.90 7.88 10.55 14.47 15.66 16.30 25.13 27.40 7 6.90 7.01 8.56 11.55 16.30 17.39 17.93 26.66 29.17 8 6.90 7.65 9.13 12.56 18.02 19.15 19.70 28.05 30.53 9 6.90 8.00 9.85 13.50 19.62 20.97 21.67 30.00 32.43 10 7.21 8.50 10.61 14.40 20.91 22.81 23.44 31.70 34.18 11 7.54 8.94 11.11 15.40 22.62 24.50 25.37 33.64 35.66 12 7.97 9.47 11.71 16.28 24.32 26.23 27.11 35.02 36.44 13 8.50 9.96 12.15 17.26 25.93 27.48 28.70 36.72 37.40 14 8.88 10.44 12.92 18.27 27.48 28.96 29.95 38.48 38.42 15 9.22 10.74 13.55 18.97 28.96 30.22 31.34 39.94 39.54 16 9.47 11.07 14.16 19.58 30.22 31.78 32.62 40.93 41.04 17 9.76 11.41 14.75 20.50 31.59 33.45 34.18 41.85 42.16 18 10.10 11.80 15.32 21.25 32.90 34.96 36.23 42.87 43.79 19 10.44 12.13 15.79 22.11 34.11 36.59 37.41 44.27 44.90 20 10.85 12.65 16.38 23.10 35.32 37.84 38.75 45.17 47.76 21 11.37 13.15 16.99 23.88 36.59 39.10 40.56 46.21 49.03 22 11.69 13.79 17.47 24.56 37.76 40.58 42.05 47.24 50.15 23 11.98 14.06 18.07 25.25 39.10 41.92 43.64 48.54 50.92 24 12.26 14.64 18.63 26.21 40.54 43.56 45.17 49.44 51.89 25 12.65 15.06 19.03 27.15 41.87 45.11 46.74 50.96 52.89 26 13.03 15.43 19.70 28.01 43.29 46.64 48.01 51.75 53.78 27 13.47 15.91 20.23 29.03 44.74 48.20 49.51 53.22 54.66 28 13.87 16.46 20.64 29.72 45.87 49.44 50.73 54.11 55.77 29 14.25 16.71 21.31 30.42 47.13 50.73 52.23 55.31 57.00 30 14.52 17.19 22.06 31.35 48.39 52.05 53.54 56.62 58.01 31 14.95 17.74 22.67 32.12 49.51 53.22 54.93 57.78 59.02 32 15.18 18.15 23.30 32.87 50.93 54.65 56.30 59.10 60.27 33 15.60 18.58 23.90 33.55 52.31 55.95 57.69 60.42 61.52 34 16.09 18.97 24.41 34.77 53.92 57.25 59.14 61.84 62.66 35 16.44 19.53 24.96 35.43 56.67 58.34 60.56 63.04 63.87 36 16.65 19.97 25.42 36.18 57.83 59.41 61.87 64.33 65.25 37 16.97 20.25 26.07 37.07 59.02 60.45 62.68 65.52 66.25 38 17.26 20.56 26.73 37.86 60.20 61.34 63.71 67.10 67.49 39 17.79 21.09 27.17 38.58 61.63 62.39 64.92 68.42 68.90 40 18.27 21.65 27.84 39.47 62.97 63.71 66.33 69.85 70.15 41 18.75 22.15 28.15 40.19 64.24 64.92 67.77 71.28 71.65 42 19.03 22.73 28.74 41.02 65.52 66.18 69.35 72.73 72.75 43 19.45 23.19 29.15 41.71 66.71 67.53 70.88 74.20 73.89 44 19.79 23.51 29.78 42.47 68.21 68.67 72.46 75.21 75.26 45 20.23 24.03 30.22 43.06 69.46 69.97 73.76 76.42 76.62 46 20.47 24.32 30.86 43.73 70.64 71.29 74.97 77.83 77.62 47 20.91 24.80 31.37 44.32 71.70 72.75 76.10 78.90 78.87 48 21.31 25.37 31.94 44.99 72.85 73.89 77.17 80.34 79.83 49 21.71 25.98 32.52 45.78 73.94 75.10 77.91 81.53 81.63 50 22.09 26.31 33.02 46.54 73.98 75.11 77.93 82.75 82.87 51 22.37 26.58 33.55 47.21 76.10 77.80 80.97 84.16 84.25 52 22.67 27.05 34.18 48.33 77.17 79.41 82.51 85.62 85.74 53 23.06 27.53 34.64 49.07 78.06 81.13 84.23 87.02 87.11 54 23.39 27.99 35.16 49.78 79.16 82.90 85.79 88.87 88.48 55 23.86 28.46 35.60 50.73 80.31 84.07 87.29 90.18 89.61 56 24.21 28.85 36.13 51.53 81.49 85.86 88.80 92.00 91.24 57 24.50 29.33 36.72 52.27 83.02 87.42 90.01 93.46 92.62 58 24.96 29.78 37.39 53.13 84.77 89.06 91.64 95.12 94.36 59 25.25 30.14 38.08 54.09 86.44 90.47 93.22 96.73 95.72 60 25.50 30.44 38.70 54.84 87.89 92.14 94.70 98.54 97.36 Multiple National Carrier Pricing FEDEX 2DAY A.M. NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates E2A Zone > 2 3 4 5 6 7 8 9‐10 13‐16 Multiple National Carrier Pricing FEDEX 2DAY A.M. 61 25.98 30.86 39.19 55.53 89.45 93.72 96.35 100.28 99.11 62 26.46 31.39 39.66 56.42 91.04 95.11 98.14 102.26 100.81 63 26.88 31.94 40.15 57.20 92.62 96.50 99.90 104.21 102.58 64 27.36 32.45 40.62 57.98 94.19 98.31 101.65 105.92 104.22 65 27.76 32.91 41.24 58.85 95.60 99.85 103.13 107.63 103.55 66 28.13 33.19 41.84 59.80 97.17 101.65 104.47 109.58 107.33 67 28.36 33.87 42.47 60.78 98.60 103.13 106.05 111.16 109.08 68 28.72 34.18 43.06 61.80 100.17 104.63 107.79 112.87 110.83 69 29.17 34.64 43.66 62.94 101.87 106.05 109.42 114.45 112.59 70 29.63 35.18 44.32 64.04 103.59 107.48 111.26 116.15 114.21 71 30.00 35.66 44.92 64.91 104.19 108.54 112.84 117.73 115.83 72 30.40 36.30 45.49 65.92 105.69 110.36 114.80 119.85 117.72 73 30.66 36.66 46.15 67.00 107.10 112.08 116.89 121.92 119.08 74 31.08 37.05 46.76 67.88 108.78 113.58 119.01 123.91 120.71 75 31.54 37.66 47.30 68.81 110.27 115.48 120.22 125.71 122.71 76 31.84 38.11 47.89 69.59 111.79 117.18 122.40 127.69 124.30 77 32.43 38.62 48.46 70.50 113.21 119.01 124.49 129.50 125.97 78 32.72 38.90 49.16 71.53 114.66 120.55 126.71 131.23 127.57 79 33.11 39.37 49.82 72.53 116.15 122.24 128.58 133.08 129.41 80 33.64 39.87 50.55 73.45 117.42 124.06 129.74 134.89 131.20 81 33.93 40.30 51.11 73.61 118.62 125.68 131.80 136.74 132.79 82 34.30 40.82 51.66 75.38 120.16 127.46 133.45 138.46 135.59 83 34.54 41.29 52.34 76.00 121.69 129.29 135.21 140.45 137.05 84 35.00 41.84 52.79 76.70 123.15 131.15 136.72 142.36 138.45 85 35.41 42.38 53.34 77.91 124.62 132.84 138.40 143.37 140.29 86 35.88 42.47 53.96 78.83 126.15 134.52 140.04 145.93 141.69 87 36.18 43.24 54.57 79.72 127.63 136.39 141.55 147.62 143.41 88 36.46 43.76 55.25 80.45 129.05 137.90 143.18 149.04 145.17 89 36.87 44.06 55.76 81.21 130.60 139.43 144.96 150.52 146.67 90 37.50 44.52 56.30 82.05 132.07 140.96 146.51 152.06 148.55 91 38.03 45.08 56.42 83.11 133.49 142.63 148.13 154.02 151.27 92 38.49 45.52 57.47 83.97 135.11 144.17 149.78 154.92 153.03 93 38.79 46.19 58.09 84.69 136.61 145.65 151.47 157.60 154.80 94 39.15 46.25 58.21 85.43 138.07 147.35 153.02 159.69 156.68 95 39.47 46.34 59.32 86.36 139.68 148.78 154.72 161.25 158.27 96 39.77 46.64 59.85 86.92 141.22 150.42 156.28 162.98 159.91 97 40.15 46.64 60.39 86.92 142.64 152.01 157.89 164.55 161.39 98 40.54 46.64 60.42 86.92 144.16 153.56 159.58 166.23 162.91 99 40.86 46.64 60.42 86.92 144.16 153.70 160.06 166.42 163.24 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates E2A Zone > 2 3 4 5 6 7 8 9‐10 13‐16 Multiple National Carrier Pricing FEDEX 2DAY A.M. 100 41.26 46.64 60.42 86.92 144.16 153.70 160.06 166.42 163.24 101 41.79 48.15 61.93 89.47 147.54 157.65 163.47 169.65 167.34 102 42.21 48.64 62.54 90.36 148.99 159.20 165.10 171.32 168.99 103 42.63 49.12 63.16 91.25 150.49 160.75 166.70 173.01 170.66 104 43.05 49.61 63.76 92.12 151.92 162.32 168.33 174.69 172.32 105 43.46 50.07 64.39 93.00 153.39 163.87 169.91 176.38 173.97 106 43.88 50.55 64.99 93.89 154.85 165.45 171.57 178.05 175.62 107 44.29 51.02 65.60 94.77 156.31 166.99 173.18 179.75 177.28 108 44.68 51.50 66.22 95.67 157.77 168.56 174.79 181.40 178.93 109 45.11 51.97 66.83 96.55 159.22 170.15 176.42 183.08 180.60 110 45.52 52.47 67.45 97.44 160.69 171.70 178.03 184.77 182.23 111 45.92 52.92 68.05 98.33 162.13 173.26 179.67 186.45 183.91 112 46.35 53.40 68.68 99.21 163.61 174.80 181.27 188.13 185.56 113 46.76 53.90 69.29 100.09 165.10 176.38 182.91 189.81 187.22 114 47.19 54.35 69.89 100.98 166.54 177.94 184.51 191.49 188.89 115 47.61 54.84 70.52 101.86 168.01 179.47 186.11 193.19 190.54 116 48.03 55.33 71.14 102.75 169.46 181.04 187.74 194.85 192.17 117 48.44 55.79 71.74 103.63 170.93 182.61 189.36 196.53 193.85 118 48.85 56.28 72.37 104.52 172.38 184.18 191.00 198.23 195.50 119 49.26 56.74 72.97 105.41 173.82 185.75 192.60 199.90 197.14 120 49.68 57.20 73.59 106.30 175.32 187.30 194.23 201.58 198.80 121 50.09 57.70 74.18 107.21 176.77 188.88 195.84 203.26 200.47 122 50.50 58.20 74.82 108.08 178.21 190.45 197.47 204.94 202.14 123 50.92 58.63 75.44 108.96 179.71 191.98 199.08 206.61 203.79 124 51.34 59.13 76.04 109.85 181.16 193.53 200.72 208.30 205.45 125 51.74 59.62 76.68 110.73 182.61 195.10 202.31 209.97 207.11 126 52.17 60.10 77.27 111.63 184.10 196.68 203.92 211.67 208.76 127 52.56 60.56 77.87 112.50 185.54 198.24 205.55 213.34 210.42 128 52.97 61.02 78.49 113.38 186.98 199.81 207.17 215.02 212.07 129 53.39 61.52 79.11 114.28 188.44 201.35 208.78 216.71 213.71 130 53.82 62.01 79.72 115.16 189.93 202.90 210.42 218.38 215.39 131 54.22 62.45 80.32 116.05 191.37 204.47 212.04 220.05 217.05 132 54.65 62.95 80.93 116.93 192.84 206.02 213.64 221.73 218.70 133 55.06 63.43 81.55 117.82 194.29 207.60 215.29 223.41 220.35 134 55.48 63.88 82.16 118.70 195.77 209.15 216.87 225.09 222.02 135 55.88 64.39 82.79 119.58 197.21 210.73 218.50 226.77 223.67 136 56.30 64.88 83.40 120.50 198.68 212.28 220.11 228.45 225.33 137 56.71 65.35 84.00 121.38 200.14 213.84 221.73 230.13 226.99 138 57.13 65.82 84.63 122.26 201.60 215.40 223.37 231.82 228.63 139 57.54 66.30 85.24 123.14 203.06 216.97 224.97 233.48 230.28 140 57.96 66.78 85.84 124.02 204.54 218.51 226.60 235.19 231.95 141 58.37 67.25 86.47 124.91 205.98 220.07 228.22 236.87 233.62 142 58.79 67.72 87.08 125.79 207.45 221.65 229.81 238.54 235.26 143 59.19 68.21 87.70 126.68 208.91 223.19 231.45 240.22 236.93 144 59.62 68.68 88.29 127.58 210.38 224.77 233.07 241.91 238.59 145 60.01 69.15 88.93 128.46 211.83 226.33 234.69 243.57 240.24 146 60.45 69.64 89.52 129.35 213.31 227.87 236.30 245.25 241.90 147 60.85 70.10 90.16 130.23 214.75 229.46 237.92 246.94 243.56 148 61.26 70.58 90.77 131.11 216.21 231.01 239.54 248.63 245.20 149 61.68 71.08 91.36 131.99 217.68 232.57 241.17 250.30 246.86 150 62.10 71.56 91.99 132.87 219.15 234.13 242.80 251.98 248.53 HUNDREDWEIGHT RATES PER LB 100 $0.41 $0.46 $0.60 $0.86 $1.44 $1.53 $1.60 $1.66 $1.63 500 0.41 0.46 0.60 0.86 1.44 1.53 1.60 1.66 1.63 1000 0.41 0.46 0.60 0.86 1.44 1.53 1.60 1.66 1.63 2000 0.41 0.46 0.60 0.86 1.44 1.53 1.60 1.66 1.63 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing E2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii 0.34 6.19 6.19 6.19 6.33 7.47 7.82 7.87 10.61 10.61 12.16 6.19 Pak1 6.19 6.19 6.19 6.33 7.47 7.89 8.04 12.17 12.17 13.06 6.19 Pak2 6.19 6.19 6.19 6.54 8.37 9.12 9.54 13.58 13.58 15.51 6.19 1 6.19 6.19 6.19 6.33 7.47 7.89 8.04 12.17 12.17 13.06 6.19 2 6.19 6.19 6.19 6.54 8.37 9.12 9.54 13.58 13.58 15.51 6.19 3 6.19 6.19 6.29 7.13 9.62 10.43 10.81 15.21 15.21 16.17 6.19 4 6.19 6.19 6.54 8.31 11.07 11.92 12.29 16.58 16.58 17.06 6.19 5 6.19 6.23 6.90 9.21 12.40 13.20 13.97 17.98 17.98 17.81 6.19 6 6.23 6.54 7.51 10.05 13.82 14.78 15.53 19.11 19.11 18.95 6.23 7 6.54 6.69 8.14 11.00 15.53 16.53 17.06 19.95 19.95 19.93 6.54 8 6.54 7.30 8.71 11.94 17.14 18.26 18.77 20.97 20.97 21.05 6.54 9 6.54 7.60 9.40 12.82 18.67 19.97 20.63 22.47 22.47 22.35 6.54 10 6.86 8.10 10.11 13.75 19.93 21.61 22.30 24.30 24.30 23.71 6.86 11 7.19 8.52 10.57 14.69 21.51 23.11 24.07 25.74 25.74 25.16 7.19 12 7.57 9.01 11.14 15.51 23.16 24.62 25.47 26.68 26.68 26.05 7.57 13 8.10 9.49 11.57 16.45 24.62 25.84 26.93 27.59 27.59 27.03 8.10 14 8.45 9.96 12.29 17.40 25.84 27.15 28.19 28.69 28.69 28.03 8.45 15 8.77 10.21 12.93 18.02 27.15 28.38 29.45 29.97 29.97 29.33 8.77 16 9.01 10.55 13.48 18.64 28.38 29.80 30.74 31.23 31.23 30.70 9.01 17 9.30 10.89 14.03 19.52 29.65 31.37 32.17 32.69 32.69 32.13 9.30 18 9.60 11.23 14.62 20.21 31.31 32.77 34.05 34.59 34.59 33.89 9.60 19 9.96 11.55 15.03 21.03 32.47 34.54 35.62 36.22 36.22 35.44 9.96 20 10.33 12.05 15.60 22.00 33.64 36.00 36.89 37.48 37.48 36.83 10.33 21 10.84 12.52 16.16 22.74 34.85 37.21 38.58 39.20 39.20 38.70 10.84 22 11.13 13.10 16.63 23.39 35.99 38.64 40.05 40.70 40.70 40.33 11.13 23 11.41 13.39 17.22 24.07 37.21 39.94 41.55 42.18 42.18 41.79 11.41 24 11.69 13.91 17.74 24.97 38.58 41.46 43.02 43.71 43.71 43.39 11.69 25 12.05 14.33 18.14 25.87 39.86 42.96 44.50 45.23 45.23 44.92 12.05 26 12.40 14.71 18.77 26.68 41.21 44.42 45.70 46.40 46.40 46.32 12.40 27 12.80 15.13 19.26 27.61 42.61 45.70 47.15 47.93 47.93 47.70 12.80 28 13.20 15.66 19.66 28.31 43.68 47.06 48.31 49.44 49.44 49.41 13.20 29 13.56 15.93 20.28 28.95 44.90 48.30 49.72 50.68 50.68 50.77 13.56 30 13.84 16.37 20.99 29.87 46.11 49.57 50.99 52.27 52.27 52.04 13.84 31 14.22 16.91 21.56 30.57 47.15 50.66 52.31 53.59 53.59 53.66 14.22 32 14.44 17.26 22.20 31.30 48.51 52.04 53.62 55.31 55.31 55.06 14.44 33 14.84 17.70 22.76 31.94 49.82 53.27 54.93 56.80 56.80 56.41 14.84 34 15.32 18.02 23.26 33.10 51.35 54.56 56.31 58.31 58.31 57.92 15.32 35 15.64 18.59 23.76 33.75 52.87 55.95 57.69 59.84 59.84 59.47 15.64 36 15.84 19.03 24.22 34.46 54.29 57.69 59.15 61.21 61.21 60.79 15.84 37 16.14 19.29 24.83 35.34 55.77 59.23 60.75 62.81 62.81 62.47 16.14 38 16.45 19.59 25.46 36.05 57.18 60.80 62.38 64.24 64.24 63.80 16.45 39 16.96 20.08 25.90 36.76 58.46 62.38 64.04 65.79 65.79 65.32 16.96 40 17.40 20.59 26.50 37.60 59.86 63.69 65.46 67.07 67.07 66.84 17.40 41 17.86 21.08 26.80 38.31 61.14 64.88 67.21 68.55 68.55 68.21 17.86 42 18.14 21.64 27.35 39.08 62.39 66.17 68.90 70.14 70.14 69.68 18.14 43 18.52 22.11 27.76 39.72 63.48 67.35 70.32 71.40 71.40 71.38 18.52 44 18.83 22.36 28.39 40.46 64.71 68.65 71.71 72.85 72.85 72.62 18.83 45 19.26 22.89 28.78 41.02 65.99 69.93 72.80 73.91 73.91 73.97 19.26 46 19.51 23.16 29.37 41.64 67.27 71.12 74.53 75.69 75.69 75.49 19.51 47 19.93 23.61 29.91 42.20 68.55 71.29 75.92 77.14 77.14 77.19 19.93 48 20.28 24.16 30.44 42.85 69.88 73.86 77.16 78.42 78.42 78.48 20.28 49 20.70 24.72 30.96 43.59 70.92 74.83 77.82 79.93 79.93 80.05 20.70 50 21.01 25.05 31.45 44.31 72.16 75.09 77.91 81.21 81.21 81.54 21.01 51 21.32 25.29 31.94 44.96 73.63 77.69 80.85 82.60 82.60 83.12 21.32 52 21.56 25.73 32.55 46.03 74.74 79.34 82.44 84.08 84.08 84.81 21.56 53 21.96 26.23 33.00 46.73 75.92 80.90 83.78 85.09 85.09 86.34 21.96 54 22.26 26.65 33.48 47.44 76.97 82.49 85.03 86.36 86.36 87.79 22.26 55 22.72 27.11 33.92 48.31 78.35 84.06 86.33 87.68 87.68 89.09 22.72 56 23.04 27.47 34.39 49.07 79.37 85.37 87.83 89.23 89.23 90.69 23.04 57 23.35 27.94 34.93 49.76 80.60 86.81 89.48 90.88 90.88 92.36 23.35 58 23.76 28.39 35.60 50.60 82.06 88.29 90.83 92.26 92.26 93.76 23.76 59 24.07 28.73 36.26 51.50 83.40 89.77 92.29 93.77 93.77 95.17 24.07 60 24.29 28.98 36.84 52.23 84.47 91.26 93.43 94.90 94.90 96.73 24.29 FEDEX 2DAY NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing E2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii FEDEX 2DAY 61 24.72 29.37 37.33 52.89 85.73 92.32 94.97 96.48 96.48 98.03 24.72 62 25.18 29.93 37.76 53.76 86.93 93.86 96.59 98.12 98.12 99.59 25.18 63 25.60 30.44 38.25 54.52 88.21 95.44 98.45 99.98 99.98 101.42 25.60 64 26.05 30.92 38.72 55.22 89.48 96.97 99.79 101.32 101.32 103.02 26.05 65 26.45 31.34 39.28 56.03 90.83 98.55 101.56 103.18 103.18 104.30 26.45 66 26.79 31.64 39.83 56.96 92.29 99.85 103.27 107.38 107.38 105.98 26.79 67 27.04 32.27 40.46 57.87 93.43 101.28 104.81 106.45 106.45 107.61 27.04 68 27.34 32.55 41.02 58.89 94.97 102.65 106.13 107.82 107.82 109.02 27.34 69 27.79 33.00 41.57 59.94 96.23 104.06 107.93 109.61 109.61 110.68 27.79 70 28.20 33.50 42.20 60.98 97.76 105.34 109.13 110.86 110.86 112.20 28.20 71 28.56 33.97 42.77 61.80 99.19 106.54 110.63 112.39 112.39 113.56 28.56 72 28.91 34.57 43.35 62.77 100.70 108.08 112.25 113.99 113.99 115.39 28.91 73 29.21 34.89 43.92 63.80 101.95 109.55 113.52 115.30 115.30 116.99 29.21 74 29.62 35.31 44.53 64.63 103.53 111.22 115.28 117.08 117.08 118.67 29.62 75 30.04 35.85 45.05 65.52 104.49 112.72 116.78 118.63 118.63 120.01 30.04 76 30.34 36.29 45.63 66.30 104.49 114.35 118.03 119.91 119.91 121.45 30.34 77 30.89 36.78 46.17 67.14 107.02 115.67 119.51 121.39 121.39 123.38 30.89 78 31.16 37.04 46.82 68.09 108.62 117.17 119.51 122.34 122.34 124.68 31.16 79 31.54 37.52 47.47 69.09 109.99 118.48 122.48 124.40 124.40 126.23 31.54 80 32.02 37.96 48.12 69.94 111.06 119.97 123.94 125.90 125.90 127.87 32.02 81 32.30 38.40 48.68 70.10 112.25 121.30 124.31 127.21 127.21 129.32 32.30 82 32.63 38.87 49.20 71.77 113.52 122.96 126.92 128.90 128.90 130.93 32.63 83 32.90 39.31 49.84 72.38 114.85 124.57 128.39 130.42 130.42 132.52 32.90 84 33.31 39.83 50.28 73.03 116.13 126.14 129.64 131.69 131.69 133.90 33.31 85 33.72 40.38 50.80 74.18 117.41 127.33 131.06 133.14 133.14 135.48 33.72 86 34.18 40.46 51.39 75.06 118.60 128.60 132.63 134.70 134.70 137.03 34.18 87 34.46 41.20 51.96 75.91 119.93 129.80 133.89 136.00 136.00 138.53 34.46 88 34.74 41.70 52.59 76.62 121.20 131.34 135.39 137.49 137.49 140.11 34.74 89 35.12 41.98 53.11 77.33 122.48 132.83 137.06 139.22 139.22 141.66 35.12 90 35.69 42.41 53.62 78.15 123.94 134.10 138.54 140.69 140.69 143.26 35.69 91 36.23 42.94 53.76 79.16 125.22 135.79 140.01 142.25 142.25 144.96 36.23 92 36.68 43.37 54.71 79.98 126.51 137.27 141.49 143.70 143.70 146.49 36.68 93 36.94 43.46 55.35 80.56 127.89 138.54 142.86 145.09 145.09 148.03 36.94 94 37.10 43.46 55.42 80.56 129.15 139.90 143.07 146.72 146.72 149.58 37.10 95 37.10 43.46 56.49 80.56 130.49 141.30 145.65 147.94 147.94 151.09 37.10 96 37.10 43.46 57.00 80.56 131.56 142.86 147.22 149.54 149.54 152.59 37.10 97 37.10 43.46 57.52 80.56 132.83 144.03 148.62 150.95 150.95 154.03 37.10 98 37.10 43.46 57.93 80.56 133.56 145.32 148.83 151.58 151.58 155.48 37.10 99 37.10 43.46 58.07 80.56 133.56 146.28 148.94 151.58 151.58 156.88 37.10 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing E2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 Intra Hawaii FEDEX 2DAY 100 37.10 43.46 58.30 80.56 133.56 146.28 150.52 151.58 151.58 156.88 37.10 101 40.18 45.76 59.62 84.57 138.67 149.77 153.94 156.20 156.20 160.81 40.18 102 40.59 46.20 60.21 85.41 140.06 151.25 155.48 157.72 157.72 162.39 40.59 103 41.00 46.65 60.80 86.24 141.42 152.73 156.99 159.27 159.27 163.99 41.00 104 41.39 47.10 61.39 87.10 142.81 154.24 158.51 160.83 160.83 165.57 41.39 105 41.77 47.55 61.97 87.92 144.19 155.71 160.04 162.37 162.37 167.16 41.77 106 42.18 48.02 62.58 88.77 145.54 157.18 161.55 163.91 163.91 168.76 42.18 107 42.59 48.46 63.16 89.61 146.92 158.68 163.10 165.47 165.47 170.36 42.59 108 43.00 48.91 63.74 90.44 148.29 160.16 164.62 167.04 167.04 171.94 43.00 109 43.38 49.38 64.33 91.28 149.68 161.62 166.12 168.56 168.56 173.53 43.38 110 43.77 49.80 64.94 92.12 151.06 163.13 167.64 170.11 170.11 175.14 43.77 111 44.20 50.28 65.50 92.96 152.41 164.62 169.18 171.65 171.65 176.73 44.20 112 44.56 50.74 66.09 93.81 153.80 166.08 170.71 173.20 173.20 178.33 44.56 113 44.97 51.17 66.70 94.64 155.17 167.58 172.22 174.75 174.75 179.88 44.97 114 45.36 51.64 67.29 95.48 156.55 169.04 173.76 176.30 176.30 181.49 45.36 115 45.78 52.08 67.89 96.31 157.89 170.54 175.29 177.84 177.84 183.09 45.78 116 46.18 52.54 68.46 97.13 159.27 172.04 176.80 179.37 179.37 184.68 46.18 117 46.58 52.98 69.06 97.96 160.65 173.51 178.36 180.93 180.93 186.27 46.58 118 46.96 53.43 69.66 98.80 162.02 174.98 179.85 182.48 182.48 187.85 46.96 119 47.38 53.91 70.27 99.67 163.40 176.47 181.37 184.02 184.02 189.46 47.38 120 47.75 54.35 70.83 100.49 164.75 177.96 182.92 185.58 185.58 191.06 47.75 121 48.15 54.80 71.42 101.32 166.13 179.43 184.42 187.13 187.13 192.65 48.15 122 48.55 55.27 72.01 102.17 167.53 180.92 185.94 188.68 188.68 194.23 48.55 123 48.95 55.73 72.61 103.01 168.90 182.42 187.48 190.21 190.21 195.82 48.95 124 49.37 56.18 73.20 103.83 170.27 183.88 188.99 191.77 191.77 197.43 49.37 125 49.74 56.62 73.78 104.69 171.64 185.38 190.52 193.32 193.32 199.02 49.74 126 50.16 57.09 74.38 105.55 173.01 186.85 192.06 194.85 194.85 200.59 50.16 127 50.55 57.53 74.97 106.38 174.38 188.33 193.55 196.39 196.39 202.20 50.55 128 50.94 57.98 75.55 107.22 175.75 189.82 195.09 197.94 197.94 203.79 50.94 129 51.35 58.43 76.15 108.05 177.14 191.31 196.63 199.50 199.50 205.40 51.35 130 51.74 58.90 76.75 108.87 178.50 192.78 198.16 201.03 201.03 206.98 51.74 131 52.13 59.34 77.32 109.73 179.87 194.26 199.66 202.60 202.60 208.55 52.13 132 52.54 59.80 77.92 110.56 181.26 195.77 201.23 204.15 204.15 210.15 52.54 133 52.94 60.26 78.54 111.39 182.62 197.23 202.72 205.69 205.69 211.74 52.94 134 53.34 60.71 79.11 112.24 184.00 198.72 204.25 207.23 207.23 213.34 53.34 135 53.75 61.16 79.70 113.08 185.38 200.20 205.78 208.77 208.77 214.92 53.75 136 54.13 61.61 80.28 113.91 186.75 201.68 207.30 210.33 210.33 216.52 54.13 137 54.54 62.07 80.87 114.76 188.12 203.17 208.80 211.86 211.86 218.12 54.54 138 54.92 62.50 81.47 115.59 189.50 204.66 210.35 213.43 213.43 219.71 54.92 139 55.34 62.97 82.05 116.41 190.88 206.12 211.86 214.96 214.96 221.31 55.34 140 55.74 63.43 82.63 117.25 192.24 207.63 213.39 216.51 216.51 222.89 55.74 141 56.13 63.86 83.25 118.10 193.60 209.10 214.91 218.05 218.05 224.49 56.13 142 56.55 64.32 83.82 118.94 194.99 210.57 216.44 219.60 219.60 226.06 56.55 143 56.93 64.77 84.41 119.75 196.36 212.07 217.95 221.16 221.16 227.68 56.93 144 57.29 65.23 85.01 120.61 197.73 213.55 219.50 222.70 222.70 229.25 57.29 145 57.71 65.69 85.61 121.44 199.11 215.05 221.01 224.25 224.25 230.86 57.71 146 58.09 66.15 86.17 122.28 200.47 216.52 222.53 225.79 225.79 232.45 58.09 147 58.52 66.61 86.78 123.11 201.86 217.99 224.07 227.34 227.34 234.03 58.52 148 58.92 67.07 87.36 123.95 203.24 219.50 225.59 228.87 228.87 235.65 58.92 149 59.32 67.50 87.96 124.80 204.61 220.97 227.11 230.44 230.44 237.22 59.32 150 59.73 67.96 88.57 125.65 205.97 222.47 228.65 231.98 231.98 238.81 59.73 HUNDREDWEIGHT RATES PER LB 100 $0.37 $0.43 $0.58 $0.80 $1.33 $1.46 $1.50 $1.51 $1.51 $1.56 $0.00 500 0.37 0.43 0.58 0.80 1.33 1.46 1.50 1.51 1.51 1.56 0.00 1000 0.37 0.43 0.58 0.80 1.33 1.46 1.50 1.51 1.51 1.56 0.00 2000 0.37 0.43 0.58 0.80 1.33 1.46 1.50 1.51 1.51 1.56 0.00 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX EXPRESS SAVER XS Zone > 2 3 4 5 6 7 8 Pak1 5.88 5.88 5.88 5.97 6.37 6.70 7.40 Pak2 5.88 5.88 5.88 6.23 7.25 7.82 8.64 1 5.88 5.88 5.88 5.97 6.37 6.70 7.40 2 5.88 5.88 5.88 6.23 7.25 7.82 8.64 3 5.88 5.88 5.95 6.78 8.34 8.76 9.76 4 5.88 5.88 6.23 7.88 9.24 9.98 11.17 5 5.88 5.91 6.51 8.74 10.48 11.00 12.55 6 5.91 6.23 7.13 9.56 11.68 12.27 14.18 7 6.23 6.37 7.73 10.44 12.97 13.84 15.58 8 6.23 6.92 8.24 11.36 14.20 15.16 17.09 9 6.23 7.22 8.92 12.22 15.48 16.58 18.60 10 6.50 7.67 9.59 13.05 16.35 17.82 20.11 11 6.81 8.10 10.05 13.93 17.41 19.13 21.40 12 7.21 8.57 10.60 14.72 18.59 20.39 22.69 13 7.67 9.01 10.99 15.62 19.64 21.42 23.95 14 8.04 9.47 11.69 16.53 20.63 22.55 25.17 15 8.34 9.70 12.27 17.14 21.74 23.53 26.30 16 8.57 10.03 12.78 17.71 22.67 24.68 27.45 17 8.82 10.34 13.35 18.55 23.50 25.94 28.86 18 9.12 10.65 13.87 19.20 24.28 27.16 30.43 19 9.47 10.97 14.25 20.00 25.15 28.38 31.54 20 9.82 11.43 14.79 20.91 26.04 29.48 32.77 21 10.28 11.90 15.37 21.61 26.73 30.59 33.89 22 10.56 12.45 15.80 22.22 27.76 31.64 35.09 23 10.88 12.73 16.36 22.85 28.62 32.66 36.27 24 11.07 13.22 16.86 23.71 29.69 33.73 37.54 25 11.43 13.58 17.22 24.57 30.59 34.95 38.72 26 11.79 13.96 17.82 25.33 31.60 36.07 39.84 27 12.17 14.39 18.31 26.24 32.74 37.35 41.14 28 12.53 14.86 18.68 26.88 33.85 38.53 42.38 29 12.90 15.12 19.27 27.50 34.77 39.62 43.74 30 13.14 15.57 19.94 28.39 35.94 40.66 44.97 31 13.51 16.05 20.48 29.05 37.01 41.91 46.25 32 13.75 16.40 21.06 29.73 37.94 43.04 47.54 33 14.09 16.82 21.63 30.35 38.97 44.10 48.78 34 14.56 17.14 22.11 31.45 40.06 45.26 50.24 35 14.85 17.67 22.59 32.06 40.95 46.33 51.42 36 15.06 18.06 23.00 32.73 42.03 47.29 52.65 37 15.33 18.34 23.59 33.55 42.90 48.28 53.80 38 15.62 18.62 24.18 34.24 43.79 49.16 54.84 39 16.09 19.10 24.60 34.90 44.82 50.11 55.90 40 16.53 19.58 25.16 35.72 45.81 51.09 56.92 41 16.97 20.03 25.47 36.37 46.59 52.12 58.18 42 17.22 20.55 26.00 37.12 47.58 53.24 59.37 43 17.58 20.98 26.38 37.73 48.47 54.40 60.73 44 17.91 21.25 26.94 38.42 49.49 55.54 62.06 45 18.31 21.73 27.34 38.94 50.44 56.72 63.28 46 18.52 21.99 27.93 39.56 51.42 57.81 64.77 47 18.92 22.42 28.41 40.09 52.65 59.01 66.17 48 19.27 22.95 28.89 40.67 53.85 60.13 67.45 49 19.65 23.51 29.38 41.41 55.14 61.41 68.83 50 19.97 23.82 29.87 42.08 56.23 62.67 70.09 51 20.24 24.05 30.35 42.69 57.17 63.87 71.17 52 20.48 24.43 30.93 43.73 58.03 65.09 72.32 53 20.87 24.94 31.34 44.40 59.07 66.31 73.70 54 21.14 25.30 31.81 45.05 59.95 67.53 74.94 55 21.56 25.74 32.20 45.88 60.88 68.80 76.30 56 21.88 26.09 32.67 46.62 61.73 70.09 77.72 57 22.19 26.53 33.19 47.28 62.80 71.28 79.07 58 22.59 26.94 33.83 48.08 63.80 72.64 80.31 59 22.85 27.29 34.46 48.92 64.92 73.94 81.87 60 23.06 27.52 35.01 49.62 66.05 75.06 83.31 61 23.51 27.93 35.45 50.24 67.17 76.34 84.65 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX EXPRESS SAVER XS Zone > 2 3 4 5 6 7 8 62 23.91 28.43 35.87 51.06 68.32 77.61 86.08 63 24.32 28.89 36.32 51.77 69.45 78.85 87.43 64 24.75 29.35 36.77 52.48 70.64 80.13 88.87 65 25.13 29.77 37.31 53.25 71.77 81.40 90.14 66 25.45 30.05 37.86 54.10 72.83 82.60 91.59 67 25.65 30.62 38.42 54.98 73.98 83.87 93.02 68 25.98 30.93 38.94 55.92 74.98 85.13 94.47 69 26.41 31.34 39.47 56.94 76.02 86.37 95.88 70 26.79 31.82 40.09 57.95 77.10 87.50 97.30 71 27.14 32.28 40.61 58.71 77.96 88.61 98.59 72 27.47 32.84 41.18 59.63 79.07 89.81 99.91 73 27.74 33.14 41.73 60.60 80.13 91.09 101.26 74 28.13 33.53 42.30 61.40 81.19 92.26 102.57 75 28.51 34.10 42.82 62.25 82.18 93.32 103.98 76 28.81 34.49 43.34 62.97 83.27 94.36 105.09 77 29.33 34.92 43.86 63.76 84.31 95.51 106.49 78 29.61 35.19 44.49 64.68 85.27 96.74 107.84 79 29.94 35.64 45.08 65.61 86.36 97.99 108.98 80 30.44 36.07 45.74 66.45 87.43 99.11 110.36 81 30.68 36.47 46.24 66.61 88.51 100.27 111.54 82 31.02 36.93 46.74 68.18 89.51 101.61 112.97 83 31.25 37.35 47.38 68.76 90.59 102.65 114.33 84 31.66 37.86 47.75 69.38 91.65 103.91 115.45 85 32.03 38.35 48.26 70.50 92.66 104.86 116.81 86 32.46 38.42 48.84 71.29 93.76 105.94 118.15 87 32.73 39.15 49.37 72.11 94.76 106.98 119.25 88 32.99 39.62 49.98 72.80 95.61 108.18 120.61 89 33.39 39.86 50.45 73.14 96.68 109.44 121.92 90 33.92 40.24 50.94 73.14 97.78 110.61 123.26 91 34.40 40.78 51.06 73.14 98.78 111.83 124.62 92 34.84 41.20 51.99 73.14 99.79 113.05 126.01 93 35.09 41.77 52.58 73.14 100.77 114.11 127.14 94 35.40 41.87 52.66 73.14 101.85 115.27 128.57 95 35.72 41.93 53.66 73.14 102.87 116.49 129.70 96 35.99 42.63 54.14 73.14 103.90 117.61 131.06 97 36.32 42.67 54.64 73.14 104.94 118.68 132.38 98 36.68 42.77 55.03 73.14 104.94 119.74 133.50 99 36.98 42.82 55.20 73.14 104.94 120.88 134.58 100 37.10 49.82 60.42 73.14 104.94 123.81 137.80 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing FEDEX EXPRESS SAVER XS Zone > 2 3 4 5 6 7 8 101 40.18 51.31 62.38 77.64 109.55 126.19 141.45 102 40.59 51.81 63.00 78.40 110.64 127.43 142.85 103 41.00 52.30 63.63 79.19 111.71 128.70 144.25 104 41.39 52.80 64.24 79.97 112.78 129.94 145.66 105 41.77 53.33 64.88 80.71 113.90 131.20 147.05 106 42.18 53.83 65.47 81.50 114.97 132.43 148.46 107 42.59 54.34 66.08 82.26 116.08 133.69 149.84 108 43.00 54.86 66.71 83.01 117.14 134.93 151.25 109 43.38 55.36 67.33 83.80 118.24 136.19 152.66 110 43.77 55.85 67.96 84.56 119.31 137.43 154.06 111 44.20 56.36 68.58 85.33 120.40 138.69 155.48 112 44.56 56.89 69.19 86.10 121.47 139.94 156.86 113 44.97 57.40 69.82 86.88 122.57 141.18 158.27 114 45.36 57.91 70.41 87.65 123.65 142.44 159.67 115 45.78 58.40 71.05 88.41 124.75 143.69 161.05 116 46.18 58.92 71.67 89.17 125.82 144.94 162.46 117 46.58 59.43 72.30 89.96 126.91 146.19 163.86 118 46.96 59.93 72.89 90.73 128.00 147.44 165.26 119 47.38 60.44 73.51 91.50 129.07 148.69 166.67 120 47.75 60.95 74.13 92.26 130.16 149.95 168.06 121 48.15 61.45 74.75 93.01 131.24 151.17 169.47 122 48.55 61.96 75.38 93.81 132.34 152.43 170.88 123 48.95 62.45 75.99 94.59 133.43 153.71 172.29 124 49.37 62.98 76.61 95.32 134.52 154.95 173.65 125 49.74 63.50 77.23 96.11 135.60 156.20 175.06 126 50.16 64.01 77.82 96.89 136.66 157.46 176.47 127 50.55 64.52 78.44 97.65 137.76 158.69 177.87 128 50.94 65.00 79.07 98.41 138.83 159.94 179.28 129 51.35 65.50 79.70 99.18 139.93 161.18 180.67 130 51.74 66.01 80.31 99.93 141.02 162.43 182.08 131 52.13 66.53 80.92 100.72 142.11 163.70 183.48 132 52.54 67.07 81.54 101.50 143.17 164.92 184.89 133 52.94 67.55 82.16 102.25 144.27 166.16 186.30 134 53.34 68.05 82.79 103.02 145.36 167.44 187.68 135 53.75 68.58 83.40 103.79 146.43 168.68 189.08 136 54.13 69.09 84.02 104.56 147.52 169.91 190.49 137 54.54 69.57 84.64 105.34 148.62 171.19 191.89 138 54.92 70.09 85.25 106.11 149.70 172.44 193.30 139 55.34 70.60 85.87 106.86 150.77 173.70 194.69 140 55.74 71.12 86.49 107.64 151.87 174.94 196.08 141 56.13 71.62 87.11 108.40 152.96 176.19 197.49 142 56.55 72.11 87.73 109.18 154.02 177.45 198.91 143 56.93 72.63 88.34 109.93 155.12 178.68 200.29 144 57.29 73.16 88.96 110.72 156.21 179.93 201.68 145 57.71 73.65 89.59 111.50 157.27 181.20 203.08 146 58.09 74.15 90.20 112.26 158.37 182.45 204.50 147 58.52 74.65 90.82 113.04 159.45 183.68 205.91 148 58.92 75.16 91.43 113.82 160.56 184.95 207.30 149 59.32 75.68 92.06 114.54 161.60 186.19 208.71 150 59.73 76.20 92.68 115.32 162.73 187.45 210.09 HUNDREDWEIGHT RATES PER LB 100 $0.37 $0.49 $0.60 $0.73 $1.04 $1.24 $1.37 500 0.37 0.49 0.60 0.73 1.04 1.24 1.37 1000 0.37 0.49 0.60 0.73 1.04 1.24 1.37 2000 0.37 0.49 0.60 0.73 1.04 1.24 1.37 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates F1 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 151 $0.68 $1.20 $2.08 $3.18 $3.59 $4.14 $4.53 $4.96 $5.21 $3.22 500 0.66 1.18 2.00 3.15 3.54 4.04 4.32 4.81 5.03 3.20 1000 0.61 1.12 1.99 3.09 3.52 3.97 4.31 4.70 5.01 3.15 2000 0.59 1.10 1.91 2.82 3.38 3.94 4.27 4.64 4.95 3.13 Min=$41.91 $73.76 $115.67 $125.74 $129.08 $135.79 $137.47 $800.38 $876.10 $367.74 F2 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 151 $0.68 $1.20 $2.08 $3.18 $3.59 $4.14 $4.53 $4.96 $5.21 $3.22 500 0.66 1.18 2.00 3.15 3.54 4.04 4.32 4.81 5.03 3.20 1000 0.61 1.12 1.99 3.09 3.52 3.97 4.31 4.70 5.01 3.15 2000 0.59 1.10 1.91 2.82 3.38 3.94 4.27 4.64 4.95 3.13 Min=$41.91 $73.76 $115.67 $125.74 $129.08 $135.79 $137.47 $800.38 $876.10 $367.74 F3 Zone > 2 3 4 5 6 7 8 151 $0.68 $1.20 $2.08 $3.18 $3.59 $4.14 $4.53 500 0.66 1.18 2.00 3.15 3.54 4.04 4.32 1000 0.61 1.12 1.99 3.09 3.52 3.97 4.31 2000 0.59 1.10 1.91 2.82 3.38 3.94 4.27 Min=$41.91 $73.76 $115.67 $125.74 $129.08 $135.79 $137.47 FF Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 151 2.11 3.64 6.5 9.04 9.25 11.73 12.85 14.77 15.51 9.38 500 2.02 3.42 5.85 8.4 8.58 11.7 12.74 14.31 14.98 9.34 1000 1.97 3.39 5.25 8.23 8.4 11.68 12.6 13.73 14.87 9.31 2000 1.85 3.21 4.66 6.89 8.04 10.71 10.93 12.73 13.75 9.28 Min=$295.36 $502.32 $873.60 $1,254.24 $1,309.36 $1,562.08 $1,740.96 $1,950.00 $2,044.64 $1,258.40 U.S. FREIGH NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates F1 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 U.S. FREIGH This Page Intentionally Left Blank NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates F1 Zone > 2 3 4 5 6 7 8 9‐10 11‐12 13‐16 U.S. FREIGH This Page Intentionally Left Blank NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 1 4.37 4.38 4.39 4.49 4.52 4.61 4.74 2 4.38 4.39 4.44 4.70 4.98 4.98 4.98 3 4.39 4.40 4.87 4.98 4.98 5.03 5.41 4 4.40 4.43 4.88 4.98 5.13 5.31 5.78 5 4.42 4.62 4.88 5.04 5.38 5.58 6.12 6 4.43 4.80 4.88 5.04 5.44 5.63 6.15 7 4.63 4.88 4.88 5.19 5.55 5.84 6.44 8 4.82 4.88 4.88 5.32 5.73 6.10 6.84 9 4.88 4.88 4.98 5.46 5.88 6.42 7.30 10 4.88 4.88 5.00 5.49 6.12 6.91 7.79 11 4.88 4.88 5.02 5.52 6.19 7.16 8.11 12 4.88 4.88 5.09 5.64 6.46 7.63 8.68 13 4.88 4.88 5.20 5.78 6.78 8.14 9.28 14 4.88 5.00 5.30 5.91 7.16 8.62 9.86 15 4.88 5.17 5.38 6.06 7.54 9.07 10.48 16 4.96 5.25 5.48 6.16 7.82 9.49 10.96 17 5.00 5.44 5.64 6.42 8.21 9.95 11.49 18 5.07 5.63 5.81 6.76 8.64 10.39 12.06 19 5.20 5.80 6.05 7.08 9.01 10.88 12.65 20 5.28 5.95 6.24 7.48 9.50 11.42 13.39 21 5.40 6.16 6.44 7.54 9.58 11.50 13.52 22 5.54 6.37 6.68 7.82 9.98 11.94 14.12 23 5.67 6.52 6.90 8.13 10.35 12.40 14.70 24 5.80 6.72 7.12 8.36 10.74 12.81 15.25 25 5.92 6.90 7.34 8.63 11.11 13.28 15.84 26 6.10 7.05 7.56 8.92 11.52 13.74 16.40 27 6.24 7.22 7.79 9.17 11.92 14.16 16.99 28 6.38 7.38 8.04 9.47 12.31 14.62 17.57 29 6.49 7.56 8.24 9.72 12.72 15.05 18.18 30 6.68 7.76 8.52 10.04 13.12 15.48 18.76 31 6.79 7.91 8.73 10.29 13.50 15.92 19.30 32 6.86 8.10 8.98 10.57 13.88 16.36 19.90 33 6.98 8.24 9.20 10.90 14.24 16.79 20.46 34 7.13 8.45 9.43 11.15 14.67 17.23 21.03 35 7.26 8.66 9.66 11.43 15.03 17.68 21.59 36 7.37 8.78 9.87 11.76 15.39 18.11 22.11 37 7.51 9.01 10.10 11.99 15.73 18.56 22.50 38 7.63 9.16 10.33 12.31 16.09 19.01 22.94 39 7.74 9.33 10.55 12.58 16.45 19.44 23.38 40 7.84 9.56 10.80 12.85 16.82 19.87 23.80 41 8.00 9.70 10.98 13.15 17.15 20.29 24.23 42 8.13 9.88 11.21 13.41 17.50 20.76 24.64 43 8.20 10.08 11.42 13.74 17.80 21.20 25.05 44 8.32 10.21 11.61 13.99 18.14 21.63 25.48 45 8.39 10.40 11.85 14.28 18.43 22.09 25.92 46 8.52 10.57 11.99 14.56 18.74 22.49 26.34 47 8.61 10.74 12.22 14.79 19.01 22.94 26.76 48 8.66 10.90 12.40 15.08 19.26 23.39 27.17 49 8.68 10.90 12.58 15.32 19.53 23.83 27.60 50 8.71 10.92 12.60 15.37 19.77 24.27 28.01 51 8.73 10.96 12.61 15.40 19.89 24.33 28.13 52 8.74 10.97 12.64 15.48 20.00 24.40 28.28 53 8.82 11.07 12.78 15.66 20.03 24.53 28.33 54 8.94 11.20 12.97 15.87 20.05 24.75 28.75 55 9.02 11.29 13.09 16.10 20.27 24.95 29.16 56 9.09 11.38 13.23 16.35 20.51 25.14 29.58 Continental US Ground OB/3P/IB/RB Net Rates NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground OB/3P/IB/RB Net Rates 57 9.20 11.50 13.37 16.57 20.74 25.29 29.93 58 9.28 11.61 13.52 16.75 20.97 25.46 30.22 59 9.40 11.77 13.70 16.93 21.17 25.60 30.45 60 9.47 11.88 13.85 17.04 21.34 25.75 30.62 61 9.56 11.97 13.98 17.23 21.53 25.91 30.83 62 9.61 12.08 14.12 17.39 21.68 26.04 31.02 63 9.70 12.22 14.23 17.53 21.84 26.22 31.20 64 9.77 12.32 14.39 17.67 21.97 26.42 31.37 65 9.87 12.49 14.56 17.78 22.19 26.54 31.58 66 9.96 12.63 14.73 17.89 22.39 26.66 31.81 67 10.04 12.75 14.86 17.99 22.60 26.80 31.88 68 10.12 12.86 14.98 18.07 22.71 26.94 31.94 69 10.19 13.01 15.00 18.11 22.81 27.10 32.03 70 10.27 13.14 15.05 18.15 22.94 27.25 32.12 71 10.38 13.17 15.06 18.18 23.04 27.42 32.21 72 10.90 13.53 15.16 18.33 23.10 27.44 32.26 73 11.42 14.01 15.52 18.77 23.19 27.50 32.28 74 11.95 14.55 16.00 19.27 23.62 27.71 32.30 75 12.51 15.03 16.45 19.76 24.05 28.21 32.33 76 13.05 15.52 16.94 20.23 24.47 28.75 32.39 77 13.56 16.01 17.39 20.70 24.91 29.27 32.45 78 14.14 16.49 17.86 21.14 25.33 29.76 32.48 79 14.68 17.00 18.33 21.63 25.76 30.19 32.61 80 15.21 17.51 18.77 22.10 26.21 30.60 33.02 81 15.60 17.92 19.22 22.38 26.55 31.03 33.43 82 16.11 18.36 19.69 22.84 26.89 31.48 33.81 83 16.67 18.80 20.17 23.28 27.32 31.88 34.19 84 17.22 19.27 20.58 23.73 27.72 32.28 34.57 85 17.78 19.73 21.03 24.18 28.14 32.61 34.95 86 18.36 20.22 21.49 24.64 28.53 32.99 35.37 87 18.92 20.71 21.99 25.11 28.89 33.31 35.73 88 19.52 21.17 22.44 25.54 29.29 33.66 36.15 89 20.09 21.64 22.89 25.98 29.66 34.02 36.52 90 20.70 22.13 23.34 26.33 30.04 34.35 36.90 91 21.22 22.62 23.87 26.78 30.43 34.72 37.32 92 21.69 23.06 24.29 27.14 30.79 35.06 37.69 93 22.22 23.54 24.81 27.58 31.15 35.43 38.08 94 22.75 24.01 25.24 27.95 31.54 35.82 38.48 95 23.27 24.50 25.76 28.38 31.88 36.22 38.89 96 23.82 24.96 26.30 28.81 32.28 36.57 39.28 97 24.33 25.44 26.71 29.27 32.62 36.97 39.69 98 24.87 25.86 27.25 29.63 33.02 37.33 40.07 99 25.45 26.24 27.77 29.99 33.41 37.68 40.48 100 26.00 26.68 28.29 30.45 33.76 38.06 40.86 101 30.55 31.38 33.58 36.01 39.41 44.42 47.63 102 30.88 31.89 33.99 36.48 39.84 44.85 48.10 103 31.38 32.40 34.40 36.88 40.24 45.29 48.53 104 31.89 32.89 34.84 37.26 40.66 45.71 48.97 105 32.44 33.41 35.27 37.67 41.09 46.16 49.41 106 32.98 33.92 35.66 38.06 41.48 46.58 49.86 107 33.50 34.42 36.11 38.47 41.93 47.01 50.31 108 34.05 34.92 36.52 38.88 42.34 47.44 50.77 109 34.57 35.43 36.94 39.28 42.72 47.86 51.19 110 35.16 35.97 37.39 39.68 43.16 48.30 51.66 111 35.55 36.37 37.84 40.07 43.59 48.73 52.08 112 35.93 36.79 38.25 40.51 43.99 49.15 52.53 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground OB/3P/IB/RB Net Rates 113 36.29 37.20 38.70 40.88 44.42 49.57 52.95 114 36.69 37.63 39.14 41.29 44.85 50.02 53.39 115 37.06 38.06 39.55 41.70 45.25 50.45 53.83 116 37.46 38.47 40.00 42.10 45.69 50.88 54.26 117 37.86 38.90 40.43 42.50 46.11 51.32 54.70 118 38.25 39.32 40.86 42.91 46.50 51.73 55.14 119 38.63 39.77 41.30 43.33 46.93 52.18 55.55 120 39.30 40.18 41.74 43.73 47.31 52.58 56.02 121 39.80 40.62 42.18 44.13 47.78 53.03 56.43 122 40.19 41.06 42.63 44.54 48.18 53.43 56.92 123 40.61 41.47 43.08 44.95 48.62 53.87 57.35 124 41.02 41.96 43.56 45.36 49.03 54.30 57.80 125 41.42 42.37 43.99 45.78 49.45 54.71 58.24 126 41.83 42.82 44.46 46.20 49.90 55.17 58.67 127 42.21 43.24 44.92 46.61 50.30 55.57 59.13 128 42.63 43.71 45.36 47.04 50.74 56.01 59.58 129 43.04 44.13 45.82 47.46 51.15 56.42 60.01 130 43.44 44.56 46.25 47.85 51.56 56.89 60.48 131 43.88 45.03 46.74 48.28 52.00 57.28 60.92 132 44.27 45.47 47.21 48.68 52.45 57.72 61.37 133 44.68 45.91 47.67 49.09 52.86 58.18 61.79 134 45.09 46.38 48.14 49.53 53.28 58.58 62.25 135 45.52 46.85 48.62 49.94 53.72 59.02 62.69 136 45.91 47.28 49.09 50.35 54.13 59.44 63.16 137 46.34 47.75 49.55 50.78 54.57 59.86 63.60 138 46.75 48.20 50.04 51.19 55.00 60.29 64.04 139 47.19 48.68 50.49 51.64 55.42 60.72 64.49 140 47.61 49.15 50.96 52.04 55.84 61.16 64.95 141 48.03 49.61 51.44 52.49 56.28 61.57 65.40 142 48.45 50.08 51.95 52.89 56.69 61.98 65.83 143 48.89 50.54 52.44 53.33 57.14 62.41 66.29 144 49.33 50.99 52.89 53.75 57.56 62.85 66.71 145 49.72 51.48 53.39 54.17 58.00 63.26 67.16 146 50.18 51.96 53.87 54.61 58.43 63.69 67.58 147 50.59 52.45 54.36 55.03 58.89 64.13 68.05 148 51.02 52.89 54.86 55.45 59.30 64.57 68.50 149 51.43 53.37 55.35 55.86 59.74 64.97 68.93 150 51.88 53.85 55.83 56.31 60.16 65.41 69.40 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 1 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 2 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 3 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 4 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 5 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 6 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 7 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 8 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 9 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 10 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 11 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.06 12 $14.77 $14.77 $14.77 $15.06 $15.06 $15.06 $15.62 13 $14.77 $14.77 $14.77 $15.06 $15.06 $15.30 $16.64 14 $14.77 $14.77 $14.77 $15.06 $15.06 $16.26 $17.59 15 $14.77 $14.77 $14.77 $15.06 $15.06 $16.75 $18.66 16 $14.77 $14.77 $14.77 $15.06 $15.06 $17.46 $19.22 17 $14.77 $14.77 $14.77 $15.06 $15.06 $18.53 $19.94 18 $14.77 $14.77 $14.77 $15.06 $15.70 $18.92 $21.12 19 $14.77 $14.77 $14.77 $15.06 $16.00 $19.41 $21.80 20 $14.77 $14.77 $14.77 $15.06 $16.54 $20.14 $22.81 21 $15.06 $15.06 $15.06 $15.06 $17.22 $20.89 $23.73 22 $15.06 $15.06 $15.06 $15.06 $18.10 $21.66 $24.77 23 $15.06 $15.06 $15.06 $15.47 $18.78 $22.39 $25.75 24 $15.06 $15.06 $15.06 $15.96 $19.50 $22.93 $26.77 25 $15.06 $15.06 $15.06 $16.43 $19.98 $24.11 $27.77 26 $15.06 $15.06 $15.06 $16.93 $20.71 $24.91 $28.69 27 $15.06 $15.06 $15.06 $17.21 $21.38 $25.36 $29.39 28 $15.06 $15.06 $15.25 $18.16 $22.59 $26.70 $30.70 29 $15.06 $15.06 $15.68 $18.41 $23.25 $27.35 $31.33 30 $15.06 $15.06 $16.12 $19.13 $23.62 $27.69 $32.64 31 $15.06 $15.06 $16.13 $19.15 $23.97 $28.13 $33.20 32 $15.06 $15.06 $16.39 $19.31 $24.43 $28.62 $34.21 33 $15.06 $15.16 $16.97 $20.21 $25.31 $29.36 $34.81 34 $15.06 $15.50 $17.51 $20.73 $25.78 $30.15 $36.12 35 $15.06 $16.17 $17.92 $21.23 $26.41 $30.92 $37.08 36 $15.06 $16.18 $18.24 $21.96 $27.08 $31.98 $37.82 37 $15.06 $16.54 $18.60 $22.44 $27.65 $32.99 $38.55 38 $15.06 $16.80 $19.01 $22.99 $28.29 $33.45 $39.27 39 $15.06 $17.12 $19.45 $23.24 $29.00 $34.45 $40.07 40 $15.06 $17.19 $19.50 $23.51 $29.60 $34.46 $40.35 41 $15.06 $17.77 $20.02 $24.08 $30.25 $35.51 $41.21 42 $15.06 $18.16 $20.79 $24.63 $30.97 $36.45 $41.82 43 $15.06 $18.26 $20.83 $25.39 $32.03 $37.42 $42.53 44 $15.06 $18.61 $21.57 $26.09 $32.31 $38.22 $42.99 45 $15.06 $18.71 $21.57 $26.11 $32.83 $39.34 $43.70 46 $15.23 $18.73 $22.05 $26.59 $33.71 $39.76 $44.43 47 $15.30 $18.97 $22.40 $26.78 $33.85 $40.54 $45.15 48 $15.31 $19.16 $22.69 $27.49 $34.36 $40.91 $45.87 49 $15.32 $19.17 $22.70 $27.50 $34.78 $41.63 $46.14 Continental US Ground PRP Net Rates NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground PRP Net Rates 50 $15.32 $19.18 $22.71 $27.53 $34.90 $41.74 $46.84 51 $15.33 $19.19 $22.72 $27.54 $34.91 $41.75 $46.85 52 $15.34 $19.19 $22.73 $27.56 $34.92 $41.75 $46.86 53 $15.35 $19.20 $22.74 $27.60 $34.93 $41.76 $46.86 54 $15.37 $19.22 $22.79 $27.78 $34.94 $41.77 $47.35 55 $15.37 $19.23 $22.80 $28.18 $34.94 $41.78 $47.91 56 $15.38 $19.38 $22.82 $28.57 $34.95 $41.78 $48.50 57 $15.65 $19.51 $23.09 $29.26 $34.96 $41.79 $49.00 58 $15.66 $19.52 $23.29 $29.57 $35.00 $41.80 $49.88 59 $15.94 $19.72 $23.63 $29.58 $35.65 $42.35 $50.24 60 $16.10 $20.09 $24.00 $30.08 $35.97 $42.59 $50.56 61 $16.41 $20.73 $24.01 $30.69 $36.29 $42.83 $50.86 62 $16.76 $21.59 $24.43 $31.28 $36.53 $43.50 $51.17 63 $16.79 $21.60 $24.44 $31.29 $36.79 $43.57 $51.49 64 $17.23 $22.22 $25.07 $31.59 $37.38 $43.87 $52.27 65 $17.42 $22.42 $25.09 $31.60 $37.72 $43.96 $52.37 66 $17.67 $22.83 $25.10 $31.64 $37.74 $44.09 $52.48 67 $17.90 $22.84 $25.38 $31.67 $38.04 $44.31 $52.60 68 $18.04 $23.47 $26.60 $32.11 $38.25 $44.56 $52.60 69 $18.25 $23.48 $26.61 $32.61 $38.44 $44.57 $52.88 70 $18.33 $23.53 $26.94 $33.02 $39.22 $44.58 $53.33 71 $18.43 $23.78 $27.36 $33.35 $39.83 $45.72 $53.34 72 $18.85 $23.81 $28.00 $33.87 $40.13 $47.23 $53.72 73 $19.16 $23.82 $28.01 $33.88 $40.17 $47.24 $53.81 74 $20.03 $23.85 $28.21 $34.08 $41.18 $47.76 $53.93 75 $20.96 $24.51 $28.29 $34.98 $41.57 $48.25 $53.95 76 $21.77 $25.41 $28.39 $35.22 $42.09 $49.03 $53.96 77 $22.82 $26.25 $29.52 $35.67 $42.34 $49.97 $53.96 78 $23.07 $26.75 $29.86 $36.07 $42.60 $50.80 $53.97 79 $24.12 $27.61 $30.31 $36.63 $43.49 $51.59 $54.86 80 $24.78 $28.39 $31.03 $37.50 $44.22 $51.82 $55.27 81 $25.58 $29.16 $32.05 $37.76 $44.79 $52.61 $55.96 82 $26.20 $29.55 $32.79 $38.46 $44.90 $53.97 $55.97 83 $26.69 $30.14 $33.50 $38.74 $45.47 $53.98 $55.98 84 $27.48 $30.87 $33.85 $39.10 $46.15 $54.64 $56.42 85 $28.22 $31.34 $34.50 $39.72 $46.86 $55.22 $57.03 86 $29.28 $32.67 $35.55 $40.47 $47.42 $56.25 $58.23 87 $29.86 $32.79 $35.65 $40.48 $48.04 $56.29 $58.32 88 $31.39 $33.85 $37.01 $41.78 $48.67 $56.89 $59.52 89 $32.48 $34.47 $37.72 $41.92 $49.27 $57.47 $60.76 90 $33.23 $35.02 $37.91 $42.34 $49.51 $57.71 $60.80 91 $33.44 $35.62 $38.28 $42.35 $50.02 $57.71 $60.87 92 $34.91 $36.29 $38.85 $42.99 $50.67 $57.96 $61.53 93 $35.07 $37.00 $39.97 $43.58 $51.07 $58.17 $62.15 94 $35.89 $37.31 $40.15 $44.14 $51.67 $58.28 $62.80 95 $36.72 $38.30 $40.76 $44.74 $52.01 $58.49 $63.47 96 $37.54 $38.57 $42.27 $45.68 $52.31 $58.90 $64.71 97 $38.41 $39.69 $42.27 $45.96 $52.94 $58.91 $64.74 98 $39.29 $39.95 $42.89 $46.51 $53.54 $59.33 $65.39 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground PRP Net Rates 99 $40.15 $40.58 $44.13 $47.08 $54.15 $59.94 $66.03 100 $40.90 $41.25 $44.53 $47.79 $54.74 $60.53 $66.69 101 $40.92 $41.25 $44.53 $47.80 $54.77 $60.54 $66.70 102 $41.26 $41.77 $45.02 $48.20 $54.89 $60.55 $66.73 103 $42.38 $42.42 $45.58 $48.69 $55.93 $61.61 $67.32 104 $42.65 $43.03 $46.13 $49.20 $56.10 $61.79 $67.95 105 $43.35 $43.67 $46.66 $50.22 $56.97 $62.15 $68.53 106 $44.06 $44.32 $47.19 $50.23 $56.98 $62.72 $69.17 107 $44.71 $44.99 $48.19 $51.21 $57.49 $63.26 $70.40 108 $45.35 $45.64 $48.28 $51.25 $58.02 $63.81 $70.41 109 $46.00 $46.25 $48.80 $51.74 $58.54 $64.36 $71.04 110 $46.56 $46.94 $49.36 $52.24 $59.11 $64.93 $71.65 111 $47.08 $47.46 $50.88 $53.26 $59.60 $65.46 $73.12 112 $48.04 $48.45 $50.94 $53.27 $60.11 $66.03 $73.20 113 $48.10 $48.49 $51.50 $53.76 $60.65 $66.58 $74.53 114 $48.60 $49.50 $52.07 $54.81 $61.67 $67.70 $75.02 115 $49.13 $50.06 $52.14 $54.95 $61.68 $67.71 $75.03 116 $49.63 $50.25 $53.21 $55.20 $62.09 $68.11 $75.49 117 $50.13 $50.78 $53.74 $56.22 $62.60 $69.19 $76.71 118 $50.65 $51.82 $53.80 $56.39 $63.11 $69.20 $77.40 119 $51.19 $51.87 $54.34 $56.71 $63.65 $69.74 $78.31 120 $52.08 $52.84 $54.90 $57.24 $64.16 $70.29 $78.41 121 $52.65 $53.13 $55.48 $57.64 $64.56 $70.69 $78.76 122 $53.02 $53.64 $56.03 $58.16 $65.08 $71.79 $79.41 123 $53.55 $53.69 $57.15 $58.66 $65.59 $71.97 $80.04 124 $54.07 $54.74 $57.74 $59.19 $66.13 $72.32 $80.64 125 $54.61 $54.74 $57.77 $59.70 $66.63 $72.87 $81.24 126 $55.65 $55.81 $59.46 $60.09 $67.02 $73.80 $83.33 127 $55.71 $55.84 $59.48 $60.61 $67.53 $73.81 $83.34 128 $56.23 $56.25 $60.07 $61.14 $68.56 $75.14 $84.58 129 $57.30 $57.51 $60.65 $61.67 $68.57 $75.15 $84.58 130 $57.32 $57.52 $61.20 $62.13 $69.06 $75.41 $85.04 131 $57.84 $57.88 $61.96 $62.57 $69.44 $76.33 $85.87 132 $58.39 $59.01 $61.96 $63.07 $69.96 $76.34 $86.29 133 $58.93 $59.10 $62.38 $63.57 $70.45 $76.87 $86.58 134 $59.47 $59.56 $62.99 $64.11 $70.98 $77.40 $86.95 135 $59.93 $60.72 $63.54 $64.64 $71.57 $77.97 $88.20 136 $60.43 $61.44 $65.20 $65.20 $72.14 $78.54 $88.22 137 $60.95 $61.45 $65.66 $65.67 $72.56 $79.03 $88.80 138 $61.51 $62.43 $66.63 $66.84 $73.83 $80.44 $90.41 139 $62.07 $63.05 $66.63 $66.85 $74.07 $80.45 $90.42 140 $62.61 $63.25 $66.65 $67.38 $74.44 $80.79 $90.68 141 $63.16 $63.66 $67.88 $67.91 $74.85 $81.19 $91.13 142 $63.43 $64.25 $67.89 $68.46 $75.41 $81.75 $91.73 143 $63.99 $64.84 $68.49 $69.01 $75.98 $82.34 $92.36 144 $64.55 $65.43 $69.82 $69.83 $76.56 $82.89 $92.99 145 $64.77 $67.35 $70.39 $70.42 $77.14 $83.43 $93.60 146 $65.33 $67.36 $70.40 $70.65 $77.71 $83.99 $94.21 147 $66.31 $67.38 $71.06 $71.23 $78.27 $84.56 $94.84 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 Continental US Ground PRP Net Rates 148 $66.48 $67.87 $71.80 $71.81 $79.42 $85.12 $95.48 149 $67.24 $68.46 $72.34 $72.35 $79.59 $85.66 $96.55 150 $67.25 $69.09 $73.53 $74.77 $80.01 $86.26 $97.18 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 51 54 1 12.60 19.85 2 13.75 20.87 3 14.28 21.96 4 15.24 23.04 5 16.26 23.85 6 17.12 24.96 7 17.94 25.63 8 18.76 26.58 9 19.58 27.18 10 20.44 28.07 11 21.14 29.09 12 21.87 30.10 13 22.61 31.12 14 23.36 32.12 15 24.24 33.18 16 25.05 34.25 17 25.93 35.39 18 26.87 36.50 19 27.74 37.76 20 28.43 38.86 21 29.23 39.98 22 30.15 41.17 23 31.01 42.37 24 31.83 43.45 25 32.56 44.66 26 33.47 45.80 27 34.30 46.94 28 35.11 48.15 29 35.93 49.32 30 36.73 50.48 31 37.55 51.56 32 38.38 52.78 33 39.21 53.98 34 39.93 55.08 35 40.83 56.00 36 41.55 57.14 37 42.50 58.34 38 43.27 59.37 39 44.11 60.34 40 44.96 61.38 41 45.75 62.43 42 46.47 63.35 43 47.33 64.46 44 48.06 65.41 Ground to Canada OB/3P Multiple National Carrier Pricing FedEx Ground to Canad Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 51 54 Ground to Canada OB/3P Multiple National Carrier Pricing FedEx Ground to Canad Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada 45 48.82 66.53 46 49.59 67.49 47 50.37 68.56 48 51.14 69.62 49 52.00 70.55 50 52.86 71.59 51 54.45 73.18 52 54.45 73.18 53 55.92 74.63 54 55.92 74.63 55 57.34 76.10 56 57.34 76.10 57 58.48 77.57 58 58.48 77.57 59 59.80 79.05 60 59.80 79.05 61 60.90 80.74 62 60.90 80.74 63 61.98 82.16 64 61.98 82.16 65 62.83 83.56 66 62.83 83.56 67 63.84 85.14 68 63.84 85.14 69 64.74 86.69 70 64.74 86.69 71 65.72 88.17 72 65.72 88.17 73 66.76 90.02 74 66.76 90.02 75 67.72 91.88 76 67.72 91.88 77 68.27 93.17 78 68.27 93.17 79 69.13 95.28 80 69.13 95.28 81 69.67 97.38 82 69.67 97.38 83 70.43 99.35 84 70.43 99.35 85 70.91 101.59 86 70.91 101.59 87 71.72 103.58 88 71.72 103.58 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 51 54 Ground to Canada OB/3P Multiple National Carrier Pricing FedEx Ground to Canad Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada 89 72.44 105.60 90 72.44 105.60 91 72.98 107.78 92 72.98 107.78 93 73.75 109.69 94 73.75 109.69 95 74.42 111.77 96 74.42 111.77 97 75.10 113.89 98 75.10 113.89 99 75.67 115.86 100 75.67 115.86 101 79.58 121.37 102 79.58 121.37 103 79.58 121.37 104 79.58 121.37 105 79.58 121.37 106 82.34 126.77 107 82.34 126.77 108 82.34 126.77 109 82.34 126.77 110 82.34 126.77 111 85.08 132.10 112 85.08 132.10 113 85.08 132.10 114 85.08 132.10 115 85.08 132.10 116 87.51 137.58 117 87.51 137.58 118 87.51 137.58 119 87.51 137.58 120 87.51 137.58 121 89.80 142.93 122 89.80 142.93 123 89.80 142.93 124 89.80 142.93 125 89.80 142.93 126 91.95 148.29 127 91.95 148.29 128 91.95 148.29 129 91.95 148.29 130 91.95 148.29 131 94.06 154.20 132 94.06 154.20 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 51 54 Ground to Canada OB/3P Multiple National Carrier Pricing FedEx Ground to Canad Rates ($) Applicable On Packages Moving From Points In The Continental United States to Canada 133 94.06 154.20 134 94.06 154.20 135 94.06 154.20 136 96.22 160.16 137 96.22 160.16 138 96.22 160.16 139 96.22 160.16 140 96.22 160.16 141 98.33 165.98 142 98.33 165.98 143 98.33 165.98 144 98.33 165.98 145 98.33 165.98 146 100.45 171.81 147 100.45 171.81 148 100.45 171.81 149 100.45 171.81 150 100.45 171.81 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 9 14 17 22 23 25 92 96 To HI Intra Oahu To AK Intra Alaska From AK From AK From HI From HI 1 19.53 4.88 19.53 4.88 7.61 7.86 7.61 7.86 2 21.68 4.92 21.68 4.92 8.21 8.46 8.21 8.46 3 23.64 4.96 23.64 4.96 9.69 9.93 9.69 9.93 4 25.86 5.01 25.86 5.01 10.91 11.50 10.91 11.50 5 28.15 5.03 28.15 5.05 12.38 13.04 12.38 13.04 6 30.60 5.04 30.60 5.20 13.94 14.69 13.94 14.69 7 32.69 5.10 32.69 5.41 15.47 16.27 15.47 16.27 8 34.61 5.19 34.61 5.59 17.02 17.93 17.02 17.93 9 37.06 5.31 37.06 5.79 18.51 19.57 18.51 19.57 10 39.36 5.36 39.36 5.98 20.03 21.24 20.03 21.24 11 41.61 5.43 41.61 6.21 21.57 22.83 21.57 22.83 12 43.39 5.51 43.39 6.44 23.00 24.44 23.00 24.44 13 45.19 5.58 45.19 6.65 24.38 25.91 24.38 25.91 14 47.06 5.64 47.06 6.89 25.66 27.43 25.66 27.43 15 48.81 5.68 48.81 7.09 26.93 28.90 26.93 28.90 16 51.16 5.75 51.16 7.26 28.12 30.29 28.12 30.29 17 52.96 5.81 52.96 7.48 29.46 31.88 29.46 31.88 18 55.39 5.87 55.39 7.67 30.82 33.45 30.82 33.45 19 57.62 5.93 57.62 7.92 32.17 35.04 32.17 35.04 20 59.77 5.98 59.77 8.14 33.47 36.59 33.47 36.59 21 61.36 6.07 61.36 8.38 34.64 38.19 34.64 38.19 22 63.26 6.14 63.26 8.56 35.76 39.66 35.76 39.66 23 65.20 6.17 65.20 8.78 36.88 41.19 36.88 41.19 24 67.33 6.23 67.33 9.03 38.01 42.67 38.01 42.67 25 69.43 6.29 69.43 9.28 39.24 44.14 39.24 44.14 26 71.74 6.36 71.74 9.49 40.43 45.62 40.43 45.62 27 73.74 6.44 73.74 9.77 41.59 47.01 41.59 47.01 28 75.72 6.48 75.72 9.99 42.81 48.45 42.81 48.45 29 77.59 6.56 77.59 10.23 44.01 49.83 44.01 49.83 30 79.43 6.61 79.43 10.48 45.23 51.26 45.23 51.26 31 81.39 6.67 81.39 10.66 46.40 52.59 46.40 52.59 32 83.15 6.72 83.15 10.84 47.51 53.85 47.51 53.85 33 84.90 6.75 84.90 11.02 48.63 55.05 48.63 55.05 34 86.79 6.84 86.79 11.23 49.71 56.12 49.71 56.12 35 88.94 6.93 88.94 11.43 50.64 57.17 50.64 57.17 36 91.04 6.97 91.04 11.60 51.53 58.11 51.53 58.11 37 93.12 7.04 93.12 11.80 52.40 59.05 52.40 59.05 38 95.32 7.12 95.32 11.98 53.27 59.98 53.27 59.98 39 97.39 7.17 97.39 12.16 54.17 60.95 54.17 60.95 40 99.47 7.22 99.47 12.35 55.05 61.96 55.05 61.96 41 101.37 7.31 101.37 12.52 55.96 63.08 55.96 63.08 42 103.29 7.37 103.29 12.75 56.81 64.16 56.81 64.16 43 105.41 7.47 105.41 12.86 57.64 65.28 57.64 65.28 44 107.52 7.57 107.52 13.09 58.55 66.37 58.55 66.37 45 109.60 7.65 109.60 13.26 59.43 67.49 59.43 67.49 46 111.70 7.80 111.70 13.46 60.32 68.58 60.32 68.58 47 113.85 7.91 113.85 13.62 61.21 69.72 61.21 69.72 48 115.82 8.03 115.82 13.84 62.07 70.79 62.07 70.79 49 117.77 8.17 117.77 14.06 62.97 71.82 62.97 71.82 50 119.76 8.35 119.76 14.27 63.84 72.76 63.84 72.76 51 121.77 8.50 121.77 14.47 64.63 73.71 64.63 73.71 52 123.75 8.62 123.75 14.71 65.38 74.65 65.38 74.65 53 125.64 8.77 125.64 14.93 66.08 75.59 66.08 75.59 54 127.63 8.95 127.63 15.18 66.80 76.52 66.80 76.52 FedEx Ground ~ to/from/intra Alaska & Hawaii OB/3P/IB/RB Multiple National Carrier Pricing NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 9 14 17 22 23 25 92 96 To HI Intra Oahu To AK Intra Alaska From AK From AK From HI From HI FedEx Ground ~ to/from/intra Alaska & Hawaii OB/3P/IB/RB 55 129.61 9.12 129.61 15.38 67.50 77.51 67.50 77.51 56 131.62 9.28 131.62 15.62 68.15 78.35 68.15 78.35 57 133.69 9.41 133.69 15.83 68.78 79.15 68.78 79.15 58 135.69 9.59 135.69 16.05 69.40 79.97 69.40 79.97 59 137.76 9.77 137.76 16.27 70.07 80.75 70.07 80.75 60 139.93 9.90 139.93 16.49 70.69 81.50 70.69 81.50 61 141.63 10.05 141.63 16.70 71.32 82.22 71.32 82.22 62 143.97 10.23 143.97 16.93 72.01 82.93 72.01 82.93 63 146.30 10.35 146.30 17.15 72.63 83.65 72.63 83.65 64 148.76 10.53 148.76 17.38 73.23 84.35 73.23 84.35 65 151.17 10.69 151.17 17.61 73.86 85.06 73.86 85.06 66 153.51 10.83 153.51 17.81 74.39 85.76 74.39 85.76 67 155.86 11.00 155.86 18.05 74.96 86.47 74.96 86.47 68 158.08 11.13 158.08 18.26 75.48 87.20 75.48 87.20 69 160.40 11.33 160.40 18.49 76.04 87.88 76.04 87.88 70 163.80 11.46 163.80 18.69 76.63 88.59 76.63 88.59 71 166.28 11.61 166.28 18.92 77.17 89.31 77.17 89.31 72 168.77 12.27 168.77 19.54 77.75 90.02 77.75 90.02 73 171.23 12.86 171.23 20.20 78.31 90.72 78.31 90.72 74 172.88 13.54 172.88 20.82 78.95 91.42 78.95 91.42 75 174.86 14.17 174.86 21.49 79.64 92.14 79.64 92.14 76 177.00 14.80 177.00 22.12 80.40 92.87 80.40 92.87 77 178.47 15.41 178.47 22.75 81.07 93.60 81.07 93.60 78 179.43 16.05 179.43 23.39 81.90 94.26 81.90 94.26 79 179.45 16.70 179.45 24.04 82.73 94.99 82.73 94.99 80 181.32 17.33 181.32 24.68 83.47 95.69 83.47 95.69 81 182.86 17.95 182.86 25.29 84.29 96.39 84.29 96.39 82 183.79 18.60 183.79 25.94 85.00 97.10 85.00 97.10 83 185.78 19.22 185.78 26.60 85.73 97.84 85.73 97.84 84 187.90 19.88 187.90 27.23 86.45 98.53 86.45 98.53 85 190.10 20.50 190.10 27.89 87.18 99.26 87.18 99.26 86 192.10 21.13 192.10 28.50 88.00 99.92 88.00 99.92 87 194.25 21.78 194.25 29.15 88.76 100.70 88.76 100.70 88 196.39 22.39 196.39 29.77 89.57 101.34 89.57 101.34 89 198.46 23.04 198.46 30.43 90.29 102.08 90.29 102.08 90 200.46 23.64 200.46 31.07 91.03 102.77 91.03 102.77 91 202.61 24.31 202.61 31.70 91.73 103.50 91.73 103.50 92 204.52 24.95 204.52 32.35 92.45 104.21 92.45 104.21 93 206.54 25.59 206.54 32.98 93.20 104.92 93.20 104.92 94 208.49 26.22 208.49 33.65 93.88 105.61 93.88 105.61 95 210.49 26.84 210.49 34.30 94.67 106.29 94.67 106.29 96 212.41 27.47 212.41 34.92 95.49 107.03 95.49 107.03 97 214.46 28.12 214.46 35.57 96.27 107.72 96.27 107.72 98 216.39 28.75 216.39 36.20 97.09 108.46 97.09 108.46 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 9 14 17 22 23 25 92 96 To HI Intra Oahu To AK Intra Alaska From AK From AK From HI From HI FedEx Ground ~ to/from/intra Alaska & Hawaii OB/3P/IB/RB 99 218.40 29.37 218.40 36.84 97.83 109.21 97.83 109.21 100 220.42 30.04 220.42 37.44 98.53 109.86 98.53 109.86 101 222.46 30.67 222.46 38.12 99.26 110.61 99.26 110.61 102 224.49 31.29 224.49 38.77 99.95 111.27 99.95 111.27 103 226.51 31.91 226.51 39.41 100.75 112.02 100.75 112.02 104 228.66 32.55 228.66 40.06 101.57 112.73 101.57 112.73 105 230.69 33.18 230.69 40.67 102.35 113.44 102.35 113.44 106 232.82 33.81 232.82 41.31 103.09 114.14 103.09 114.14 107 234.98 34.46 234.98 41.96 103.80 114.82 103.80 114.82 108 237.12 35.10 237.12 42.60 104.52 115.55 104.52 115.55 109 239.14 35.73 239.14 43.24 105.19 116.23 105.19 116.23 110 241.18 36.40 241.18 43.89 106.04 116.97 106.04 116.97 111 243.91 36.97 243.91 44.52 106.83 117.68 106.83 117.68 112 246.68 37.63 246.68 45.17 107.64 118.44 107.64 118.44 113 248.82 38.24 248.82 45.80 108.36 119.25 108.36 119.25 114 250.99 38.89 250.99 46.45 109.08 120.02 109.08 120.02 115 253.12 39.50 253.12 47.08 109.81 120.80 109.81 120.80 116 255.17 40.15 255.17 47.73 110.55 121.63 110.55 121.63 117 257.24 40.81 257.24 48.34 111.28 122.40 111.28 122.40 118 259.26 41.43 259.26 49.01 112.11 123.19 112.11 123.19 119 263.01 42.06 263.01 49.65 112.90 123.90 112.90 123.90 120 265.20 42.67 265.20 50.30 113.67 124.61 113.67 124.61 121 267.46 43.33 267.46 50.93 114.51 125.31 114.51 125.31 122 269.71 43.96 269.71 51.60 115.32 126.01 115.32 126.01 123 272.03 44.57 272.03 52.23 116.08 126.73 116.08 126.73 124 274.27 45.24 274.27 52.87 116.88 127.43 116.88 127.43 125 276.59 45.86 276.59 53.47 117.70 128.16 117.70 128.16 126 278.84 46.52 278.84 54.14 118.52 128.84 118.52 128.84 127 281.12 47.12 281.12 54.77 119.28 129.59 119.28 129.59 128 283.40 47.77 283.40 55.43 120.09 130.36 120.09 130.36 129 285.68 48.36 285.68 56.03 120.90 131.11 120.90 131.11 130 287.94 49.03 287.94 56.69 121.68 131.91 121.68 131.91 131 291.63 49.66 291.63 57.35 122.48 132.74 122.48 132.74 132 293.91 50.31 293.91 58.00 123.33 133.50 123.33 133.50 133 296.22 50.93 296.22 58.60 124.11 134.30 124.11 134.30 134 298.51 51.60 298.51 59.25 124.88 135.09 124.88 135.09 135 300.79 52.23 300.79 59.87 125.71 135.79 125.71 135.79 136 303.07 52.86 303.07 60.54 126.54 136.51 126.54 136.51 137 305.39 53.46 305.39 61.18 127.28 137.21 127.28 137.21 138 307.67 54.13 307.67 61.81 128.11 137.91 128.11 137.91 139 309.95 54.73 309.95 62.44 128.89 138.60 128.89 138.60 140 312.12 55.39 312.12 63.12 129.68 139.35 129.68 139.35 141 314.30 56.01 314.30 63.71 130.47 140.02 130.47 140.02 142 316.51 56.63 316.51 64.36 131.31 140.76 131.31 140.76 143 318.64 57.29 318.64 64.99 132.09 141.45 132.09 141.45 144 320.86 57.91 320.86 65.65 132.90 142.27 132.90 142.27 145 323.09 58.55 323.09 66.30 133.68 143.05 133.68 143.05 146 325.42 59.16 325.42 66.92 134.49 143.83 134.49 143.83 147 327.72 59.82 327.72 67.57 135.27 144.60 135.27 144.60 148 330.00 60.43 330.00 68.23 136.09 145.38 136.09 145.38 149 333.87 61.07 333.87 68.86 136.89 146.20 136.89 146.20 150 336.16 61.73 336.16 69.50 137.68 146.97 137.68 146.97 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Rated Shipment Weight 2 3 4 5 6 7 8 Rate ($) per/lb 200 to 299 lbs.$19.23 $24.88 $30.50 $32.39 $32.39 $32.39 $32.39 Hundredweight 300 to 399 lbs.$18.14 $23.71 $29.20 $32.39 $32.39 $32.39 $32.39 400 to 499 lbs.$15.98 $20.87 $25.70 $31.91 $32.38 $32.39 $32.39 500 to 999 lbs.$13.05 $17.12 $21.03 $26.14 $30.39 $34.58 $38.86 1000 Plus lbs.$13.45 $17.41 $21.42 $26.71 $31.03 $35.31 $39.71 15 Lbs $38.42 $46.11 Minimum Shipment Zones 2-3 4-8 Multiweight Tier 100 100 200 Lbs Minimum Average Package Weight : Minimum Charge per Shipment Zones : Minimum Shipment Weight : FedEx Ground Multiweigh Rates ($) Per 100 Lbs, For Multiweight Service For Shipments 200 Lbs and greater NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Wgt/Zone 2 3 4 5 6 7 8 1 4.37 4.38 4.39 4.49 4.52 4.61 4.74 2 4.38 4.39 4.44 4.70 4.98 4.98 4.98 3 4.39 4.40 4.87 4.98 4.98 5.03 5.41 4 4.40 4.43 4.88 4.98 5.13 5.31 5.78 5 4.42 4.62 4.88 5.04 5.38 5.58 6.12 6 4.43 4.80 4.88 5.04 5.44 5.63 6.15 7 4.63 4.88 4.88 5.19 5.55 5.84 6.44 8 4.82 4.88 4.88 5.32 5.73 6.10 6.84 9 4.88 4.88 4.98 5.46 5.88 6.42 7.30 10 4.88 4.88 5.00 5.49 6.12 6.91 7.79 11 4.88 4.88 5.02 5.52 6.19 7.16 8.11 12 4.88 4.88 5.09 5.64 6.46 7.63 8.68 13 4.88 4.88 5.20 5.78 6.78 8.14 9.28 14 4.88 5.00 5.30 5.91 7.16 8.62 9.86 15 4.88 5.17 5.38 6.06 7.54 9.07 10.48 16 4.96 5.25 5.48 6.16 7.82 9.49 10.96 17 5.00 5.44 5.64 6.42 8.21 9.95 11.49 18 5.07 5.63 5.81 6.76 8.64 10.39 12.06 19 5.20 5.80 6.05 7.08 9.01 10.88 12.65 20 5.28 5.95 6.24 7.48 9.50 11.42 13.39 21 5.40 6.16 6.44 7.54 9.58 11.50 13.52 22 5.54 6.37 6.68 7.82 9.98 11.94 14.12 23 5.67 6.52 6.90 8.13 10.35 12.40 14.70 24 5.80 6.72 7.12 8.36 10.74 12.81 15.25 25 5.92 6.90 7.34 8.63 11.11 13.28 15.84 26 6.10 7.05 7.56 8.92 11.52 13.74 16.40 27 6.24 7.22 7.79 9.17 11.92 14.16 16.99 28 6.38 7.38 8.04 9.47 12.31 14.62 17.57 29 6.49 7.56 8.24 9.72 12.72 15.05 18.18 30 6.68 7.76 8.52 10.04 13.12 15.48 18.76 31 6.79 7.91 8.73 10.29 13.50 15.92 19.30 32 6.86 8.10 8.98 10.57 13.88 16.36 19.90 33 6.98 8.24 9.20 10.90 14.24 16.79 20.46 34 7.13 8.45 9.43 11.15 14.67 17.23 21.03 35 7.26 8.66 9.66 11.43 15.03 17.68 21.59 36 7.37 8.78 9.87 11.76 15.39 18.11 22.11 37 7.51 9.01 10.10 11.99 15.73 18.56 22.50 38 7.63 9.16 10.33 12.31 16.09 19.01 22.94 39 7.74 9.33 10.55 12.58 16.45 19.44 23.38 40 7.84 9.56 10.80 12.85 16.82 19.87 23.80 41 8.00 9.70 10.98 13.15 17.15 20.29 24.23 42 8.13 9.88 11.21 13.41 17.50 20.76 24.64 43 8.20 10.08 11.42 13.74 17.80 21.20 25.05 44 8.32 10.21 11.61 13.99 18.14 21.63 25.48 45 8.39 10.40 11.85 14.28 18.43 22.09 25.92 46 8.52 10.57 11.99 14.56 18.74 22.49 26.34 47 8.61 10.74 12.22 14.79 19.01 22.94 26.76 48 8.66 10.90 12.40 15.08 19.26 23.39 27.17 49 8.68 10.90 12.58 15.32 19.53 23.83 27.60 50 8.71 10.92 12.60 15.37 19.77 24.27 28.01 51 8.73 10.96 12.61 15.40 19.89 24.33 28.13 52 8.74 10.97 12.64 15.48 20.00 24.40 28.28 53 8.82 11.07 12.78 15.66 20.03 24.53 28.33 54 8.94 11.20 12.97 15.87 20.05 24.75 28.75 55 9.02 11.29 13.09 16.10 20.27 24.95 29.16 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 2 3 4 5 6 7 8 56 9.09 11.38 13.23 16.35 20.51 25.14 29.58 57 9.20 11.50 13.37 16.57 20.74 25.29 29.93 58 9.28 11.61 13.52 16.75 20.97 25.46 30.22 59 9.40 11.77 13.70 16.93 21.17 25.60 30.45 60 9.47 11.88 13.85 17.04 21.34 25.75 30.62 61 9.56 11.97 13.98 17.23 21.53 25.91 30.83 62 9.61 12.08 14.12 17.39 21.68 26.04 31.02 63 9.70 12.22 14.23 17.53 21.84 26.22 31.20 64 9.77 12.32 14.39 17.67 21.97 26.42 31.37 65 9.87 12.49 14.56 17.78 22.19 26.54 31.58 66 9.96 12.63 14.73 17.89 22.39 26.66 31.81 67 10.04 12.75 14.86 17.99 22.60 26.80 31.88 68 10.12 12.86 14.98 18.07 22.71 26.94 31.94 69 10.19 13.01 15.00 18.11 22.81 27.10 32.03 70 10.27 13.14 15.05 18.15 22.94 27.25 32.12 71 10.38 13.17 15.06 18.18 23.04 27.42 32.21 72 10.90 13.53 15.16 18.33 23.10 27.44 32.26 73 11.42 14.01 15.52 18.77 23.19 27.50 32.28 74 11.95 14.55 16.00 19.27 23.62 27.71 32.30 75 12.51 15.03 16.45 19.76 24.05 28.21 32.33 76 13.05 15.52 16.94 20.23 24.47 28.75 32.39 77 13.56 16.01 17.39 20.70 24.91 29.27 32.45 78 14.14 16.49 17.86 21.14 25.33 29.76 32.48 79 14.68 17.00 18.33 21.63 25.76 30.19 32.61 80 15.21 17.51 18.77 22.10 26.21 30.60 33.02 81 15.60 17.92 19.22 22.38 26.55 31.03 33.43 82 16.11 18.36 19.69 22.84 26.89 31.48 33.81 83 16.67 18.80 20.17 23.28 27.32 31.88 34.19 84 17.22 19.27 20.58 23.73 27.72 32.28 34.57 85 17.78 19.73 21.03 24.18 28.14 32.61 34.95 86 18.36 20.22 21.49 24.64 28.53 32.99 35.37 87 18.92 20.71 21.99 25.11 28.89 33.31 35.73 88 19.52 21.17 22.44 25.54 29.29 33.66 36.15 89 20.09 21.64 22.89 25.98 29.66 34.02 36.52 90 20.70 22.13 23.34 26.33 30.04 34.35 36.90 91 21.22 22.62 23.87 26.78 30.43 34.72 37.32 92 21.69 23.06 24.29 27.14 30.79 35.06 37.69 93 22.22 23.54 24.81 27.58 31.15 35.43 38.08 94 22.75 24.01 25.24 27.95 31.54 35.82 38.48 95 23.27 24.50 25.76 28.38 31.88 36.22 38.89 96 23.82 24.96 26.30 28.81 32.28 36.57 39.28 97 24.33 25.44 26.71 29.27 32.62 36.97 39.69 98 24.87 25.86 27.25 29.63 33.02 37.33 40.07 99 25.45 26.24 27.77 29.99 33.41 37.68 40.48 100 26.00 26.68 28.29 30.45 33.76 38.06 40.86 101 30.55 31.38 33.58 36.01 39.41 44.42 47.63 102 30.88 31.89 33.99 36.48 39.84 44.85 48.10 103 31.38 32.40 34.40 36.88 40.24 45.29 48.53 104 31.89 32.89 34.84 37.26 40.66 45.71 48.97 105 32.44 33.41 35.27 37.67 41.09 46.16 49.41 106 32.98 33.92 35.66 38.06 41.48 46.58 49.86 107 33.50 34.42 36.11 38.47 41.93 47.01 50.31 108 34.05 34.92 36.52 38.88 42.34 47.44 50.77 109 34.57 35.43 36.94 39.28 42.72 47.86 51.19 110 35.16 35.97 37.39 39.68 43.16 48.30 51.66 111 35.55 36.37 37.84 40.07 43.59 48.73 52.08 112 35.93 36.79 38.25 40.51 43.99 49.15 52.53 113 36.29 37.20 38.70 40.88 44.42 49.57 52.95 114 36.69 37.63 39.14 41.29 44.85 50.02 53.39 115 37.06 38.06 39.55 41.70 45.25 50.45 53.83 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Wgt/Zone 2 3 4 5 6 7 8 116 37.46 38.47 40.00 42.10 45.69 50.88 54.26 117 37.86 38.90 40.43 42.50 46.11 51.32 54.70 118 38.25 39.32 40.86 42.91 46.50 51.73 55.14 119 38.63 39.77 41.30 43.33 46.93 52.18 55.55 120 39.30 40.18 41.74 43.73 47.31 52.58 56.02 121 39.80 40.62 42.18 44.13 47.78 53.03 56.43 122 40.19 41.06 42.63 44.54 48.18 53.43 56.92 123 40.61 41.47 43.08 44.95 48.62 53.87 57.35 124 41.02 41.96 43.56 45.36 49.03 54.30 57.80 125 41.42 42.37 43.99 45.78 49.45 54.71 58.24 126 41.83 42.82 44.46 46.20 49.90 55.17 58.67 127 42.21 43.24 44.92 46.61 50.30 55.57 59.13 128 42.63 43.71 45.36 47.04 50.74 56.01 59.58 129 43.04 44.13 45.82 47.46 51.15 56.42 60.01 130 43.44 44.56 46.25 47.85 51.56 56.89 60.48 131 43.88 45.03 46.74 48.28 52.00 57.28 60.92 132 44.27 45.47 47.21 48.68 52.45 57.72 61.37 133 44.68 45.91 47.67 49.09 52.86 58.18 61.79 134 45.09 46.38 48.14 49.53 53.28 58.58 62.25 135 45.52 46.85 48.62 49.94 53.72 59.02 62.69 136 45.91 47.28 49.09 50.35 54.13 59.44 63.16 137 46.34 47.75 49.55 50.78 54.57 59.86 63.60 138 46.75 48.20 50.04 51.19 55.00 60.29 64.04 139 47.19 48.68 50.49 51.64 55.42 60.72 64.49 140 47.61 49.15 50.96 52.04 55.84 61.16 64.95 141 48.03 49.61 51.44 52.49 56.28 61.57 65.40 142 48.45 50.08 51.95 52.89 56.69 61.98 65.83 143 48.89 50.54 52.44 53.33 57.14 62.41 66.29 144 49.33 50.99 52.89 53.75 57.56 62.85 66.71 145 49.72 51.48 53.39 54.17 58.00 63.26 67.16 146 50.18 51.96 53.87 54.61 58.43 63.69 67.58 147 50.59 52.45 54.36 55.03 58.89 64.13 68.05 148 51.02 52.89 54.86 55.45 59.30 64.57 68.50 149 51.43 53.37 55.35 55.86 59.74 64.97 68.93 150 51.88 53.85 55.83 56.31 60.16 65.41 69.40 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Weight 2 3 4 5 6 7 8 1 $6.02 $6.02 $6.02 $6.02 $6.02 $6.02 $6.02 2 $6.02 $6.02 $6.02 $6.02 $6.12 $6.36 $6.47 3 $6.02 $6.02 $6.05 $6.31 $6.56 $6.78 $7.11 4 $6.02 $6.02 $6.36 $6.65 $6.83 $7.29 $7.63 5 $6.02 $6.02 $6.58 $6.95 $7.25 $7.62 $8.05 6 $6.02 $6.05 $6.79 $7.15 $7.41 $7.82 $8.19 7 $6.02 $6.20 $6.91 $7.38 $7.56 $8.03 $8.60 8 $6.02 $6.36 $7.09 $7.51 $7.78 $8.28 $8.88 9 $6.02 $6.50 $7.17 $7.58 $7.95 $8.62 $9.36 10 $6.20 $6.69 $7.38 $7.80 $8.18 $8.87 $9.64 11 $6.38 $6.89 $7.60 $8.03 $8.42 $9.13 $9.92 12 $6.57 $7.09 $7.82 $8.27 $8.67 $9.40 $10.21 13 $6.76 $7.30 $8.05 $8.51 $8.93 $9.68 $10.51 14 $6.96 $7.51 $8.29 $8.76 $9.19 $9.97 $10.82 15 $7.16 $7.73 $8.53 $9.02 $9.46 $10.26 $11.14 16 $7.37 $7.96 $8.78 $9.29 $9.74 $10.56 $11.47 17 $7.59 $8.19 $9.04 $9.56 $10.03 $10.87 $11.81 18 $7.81 $8.43 $9.31 $9.84 $10.33 $11.19 $12.16 19 $8.04 $8.68 $9.58 $10.13 $10.63 $11.52 $12.52 20 $8.28 $8.94 $9.86 $10.43 $10.94 $11.86 $12.89 21 $8.52 $9.20 $10.15 $10.74 $11.26 $12.21 $13.27 22 $8.77 $9.47 $10.45 $11.06 $11.59 $12.57 $13.66 23 $9.03 $9.75 $10.76 $11.39 $11.93 $12.94 $14.06 24 $9.30 $10.04 $11.08 $11.73 $12.28 $13.32 $14.48 25 $9.57 $10.34 $11.41 $12.08 $12.64 $13.71 $14.91 26 $9.85 $10.65 $11.75 $12.44 $13.01 $14.12 $15.35 27 $10.14 $10.96 $12.10 $12.81 $13.40 $14.54 $15.81 28 $10.44 $11.28 $12.46 $13.19 $13.80 $14.97 $16.28 29 $10.75 $11.61 $12.83 $13.58 $14.21 $15.41 $16.76 30 $11.07 $11.95 $13.21 $13.98 $14.63 $15.87 $17.26 31 $11.40 $12.30 $13.60 $14.39 $15.06 $16.34 $17.77 32 $11.74 $12.66 $14.00 $14.82 $15.51 $16.83 $18.30 33 $12.09 $13.03 $14.42 $15.26 $15.97 $17.33 $18.84 34 $12.45 $13.42 $14.85 $15.71 $16.44 $17.84 $19.40 35 $12.82 $13.82 $15.29 $16.18 $16.93 $18.37 $19.98 36 $13.20 $14.23 $15.74 $16.66 $17.43 $18.92 $20.57 37 $13.59 $14.65 $16.21 $17.15 $17.95 $19.48 $21.18 38 $13.99 $15.08 $16.69 $17.66 $18.48 $20.06 $21.81 39 $14.40 $15.53 $17.19 $18.18 $19.03 $20.66 $22.46 40 $14.83 $15.99 $17.70 $18.72 $19.60 $21.27 $23.13 41 $15.27 $16.46 $18.23 $19.28 $20.18 $21.90 $23.82 42 $15.72 $16.95 $18.77 $19.85 $20.78 $22.55 $24.53 43 $16.19 $17.45 $19.33 $20.44 $21.40 $23.22 $25.26 44 $16.67 $17.97 $19.90 $21.05 $22.04 $23.91 $26.01 45 $17.17 $18.50 $20.49 $21.68 $22.70 $24.62 $26.79 46 $17.68 $19.05 $21.10 $22.33 $23.38 $25.35 $27.59 47 $18.21 $19.62 $21.73 $22.99 $24.08 $26.11 $28.41 48 $18.75 $20.20 $22.38 $23.67 $24.80 $26.89 $29.26 49 $19.31 $20.80 $23.05 $24.38 $25.54 $27.69 $30.13 50 $19.88 $21.42 $23.74 $25.11 $26.30 $28.52 $31.03 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Weight 2 3 4 5 6 7 8 51 $20.47 $22.06 $24.45 $25.86 $27.08 $29.37 $31.96 52 $21.08 $22.72 $25.18 $26.63 $27.89 $30.25 $32.91 53 $21.71 $23.40 $25.93 $27.42 $28.72 $31.15 $33.89 54 $22.36 $24.10 $26.70 $28.24 $29.58 $32.08 $34.90 55 $23.03 $24.82 $27.50 $29.08 $30.46 $33.04 $35.94 56 $23.72 $25.56 $28.32 $29.95 $31.37 $34.03 $37.01 57 $24.43 $26.32 $29.16 $30.84 $32.31 $35.05 $38.12 58 $25.16 $27.10 $30.03 $31.76 $33.27 $36.10 $39.26 59 $25.91 $27.91 $30.93 $32.71 $34.26 $37.18 $40.43 60 $26.68 $28.74 $31.85 $33.69 $35.28 $38.29 $41.64 61 $27.48 $29.60 $32.80 $34.70 $36.33 $39.43 $42.88 62 $28.30 $30.48 $33.78 $35.74 $37.41 $40.61 $44.16 63 $29.14 $31.39 $34.79 $36.81 $38.53 $41.82 $45.48 64 $30.01 $32.33 $35.83 $37.91 $39.68 $43.07 $46.84 65 $30.91 $33.29 $36.90 $39.04 $40.87 $44.36 $48.24 66 $31.83 $34.28 $38.00 $40.21 $42.09 $45.69 $49.68 67 $32.78 $35.30 $39.14 $41.41 $43.35 $47.06 $51.17 68 $33.76 $36.35 $40.31 $42.65 $44.65 $48.47 $52.70 69 $34.77 $37.44 $41.51 $43.92 $45.98 $49.92 $54.28 70 $35.81 $38.56 $42.75 $45.23 $47.35 $51.41 $55.90 71 $36.88 $39.71 $44.03 $46.58 $48.77 $52.95 $57.57 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates Multiple National Carrier Pricing Weight 2 3 4 5 6 7 8 1 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 2 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 3 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 4 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 5 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 6 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 7 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 8 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 9 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 10 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 11 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 12 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 13 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 14 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 15 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 16 $4.99 $4.99 $5.07 $5.30 $5.47 $5.55 $5.64 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates FedEx U.S. Export Priority Express Shipment Rates Weight International Zones A B C D E F G H I J K FedEx Envelope 36.85 38.1 38.1 44.3 100.7 44.3 44.3 49.6 44.3 52.2 52.2 FedEx Pak 1 lb.45.2 46.4 46.4 57.2 116.05 57.2 57.2 67.45 57.2 62.35 62.35 FedEx Pak 2 lbs.45.2 46.4 46.4 57.2 116.05 57.2 57.2 67.45 57.2 62.35 62.35 1 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 2 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 3 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 4 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 5 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 6 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 7 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 8 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 9 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 10 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 11 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 12 52.2 53.3 53.3 66.25 131.45 66.25 66.25 82.75 70 80.3 80.3 13 52.2 53.3 53.3 66.25 131.45 68.15 66.25 82.75 70 83.12 80.3 14 52.2 53.3 58.76 70.72 131.45 72.26 69.83 82.75 70 95.47 82.3 15 52.2 54.39 62.89 73.15 131.45 74.88 73.7 86.27 70 100.16 94.89 16 52.2 56.16 63.3 75.72 145.85 77.64 77.26 89.66 70 104.17 96.93 17 52.2 57.81 63.43 77.3 147.64 79.72 77.61 90 70 106.92 97.14 18 52.2 57.97 63.56 77.46 152.13 79.93 77.77 90.18 70 107.2 97.33 19 52.2 58.64 63.69 77.62 159.78 80.09 77.93 90.36 70 107.41 97.54 20 52.2 58.75 63.81 77.78 160.55 80.26 78.08 90.54 70 107.63 97.73 21 52.26 58.81 63.87 77.83 160.63 80.31 78.14 90.6 70 107.69 97.78 22 52.31 58.87 63.92 77.88 160.68 80.36 78.2 90.65 70 107.75 97.84 23 52.37 58.92 63.98 77.94 160.74 80.42 78.26 90.71 70 107.8 97.89 24 52.43 58.98 64.03 78 160.82 80.48 78.31 90.79 70 107.89 97.96 25 53.08 59.81 64.63 79.26 162.54 81.71 79.35 92.36 70 109.57 99.23 26 66.15 76.36 76.54 104.47 196.87 106.36 100.15 123.84 77.43 143.03 124.65 27 70.29 81.29 85.6 112.9 221.73 112.81 112.09 128.83 79 151.01 133.95 28 72.72 82.38 89.85 115.7 233.25 115.37 113.28 129.33 79.16 151.81 134.88 29 74.08 83.39 90.28 117.85 237.72 115.63 113.57 129.71 79.26 156.01 146.22 30 75.54 83.57 90.38 120.36 238.95 116.03 119.21 137.22 81.23 156.63 149.81 31 77.35 87.09 90.49 122.91 239.07 120.58 124.13 138.76 84.11 169.01 151.22 32 78.94 88.54 90.78 123.3 240.01 127.37 124.62 139.5 87.81 173.11 151.4 33 80.54 90.29 96.23 131.21 246.73 129.88 130.26 140.33 89.71 177.08 154.87 34 82.14 91.75 96.78 132 247.4 131.99 130.83 140.61 93 180.91 158.51 35 83.49 93.22 96.83 137.32 260.8 132.21 131.18 146.31 93.4 184.87 158.88 36 83.63 93.37 96.92 139.78 262.14 132.6 138.2 146.88 101.32 185.27 158.93 37 86.32 96.43 96.98 140.02 262.28 140.43 140.85 147.46 106.97 192.8 159.25 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 38 87.43 97.74 97.24 140.39 262.33 142.88 143.35 152.04 107.54 200.43 165.57 39 89.02 99.05 99.4 147.68 262.39 145.56 145.98 154 109.74 204.04 168.54 40 90.62 100.36 99.61 150.01 262.44 145.83 146.25 161.12 109.96 204.41 168.84 41 92.23 101.69 100.63 152.6 262.52 150.28 146.59 161.83 112.08 208.36 174.78 42 93.7 103.28 104.95 154.55 263.42 152.64 153.1 162.72 112.55 212.33 178.27 43 94.93 105.47 108.51 157.66 281.29 155.14 155.6 172.67 112.66 216.3 178.66 44 96.29 107.08 108.87 159.73 290.17 157.5 157.96 182.23 114.79 220.26 186.52 45 97.76 108.39 109.17 162.19 291.06 160 160.47 187.85 115.18 224.22 200.96 46 98.87 110.73 113.77 164.79 308.81 161.66 162.14 188.41 122.93 231.43 202.4 47 100.34 111.89 115.64 167.63 322.37 164.3 164.78 191.2 123.7 232.16 213.49 48 101.69 113.97 117.14 170.1 323.72 166.8 165.05 196.86 123.94 236.12 214.6 49 102.8 115.07 117.3 172.55 338.83 169.44 169.93 197.42 128.66 239.94 218.06 50 104.28 116.43 117.39 172.81 340.34 171.83 172.34 197.68 129.14 243.6 218.74 51 104.92 117.3 119.15 177.66 341.33 172.08 172.58 202.8 136.63 244.06 232.23 52 106.74 118.65 119.38 179.81 341.43 174.85 175.36 208.73 137.99 253.14 233.58 53 107.51 119.47 124 180.8 341.5 175.13 175.64 209.33 139.45 254.06 233.72 54 108.38 120.47 125.24 183.66 341.92 177.88 175.82 212.8 139.6 257.23 233.77 55 109.51 121.62 126.48 186.53 350.27 180.65 179.24 213.86 142.46 262.11 234.06 56 110.64 122.78 127.72 189.4 358.62 183.43 182.66 214.93 145.32 266.98 234.35 57 111.77 123.93 128.97 192.26 366.98 186.2 186.09 216 148.18 271.85 234.64 58 112.9 125.09 130.21 195.13 375.33 188.98 189.51 217.06 151.04 276.73 234.94 59 113.57 126.14 130.37 197.56 376.46 191.37 191.93 222.32 151.35 280.33 235 60 116.45 127.89 130.5 201.58 389.83 196.28 196.86 234.41 151.41 289.94 235.48 61 117.05 128.45 132.82 203.16 391.17 196.78 197.36 235.62 151.85 296.39 245.12 62 118.66 130.23 133.05 203.41 391.3 201.43 202.03 236.4 160.52 297.97 246.09 63 119.78 130.9 133.11 208.46 391.36 201.9 202.5 236.47 161.39 298.69 257.08 64 120.88 132.2 133.16 212.84 391.42 206.57 207.19 236.54 161.48 312.53 259.75 65 122.33 133.2 133.29 213.75 391.5 207.05 207.66 236.6 161.56 314.8 260.02 66 122.48 134.3 135.83 218.28 391.78 211.71 208.38 237.01 162.09 315.03 260.74 67 124.27 135.66 136.14 219.07 392.35 212.18 208.81 245.13 172.68 317.07 275.21 68 124.82 136.64 142.44 223.88 392.4 216.84 217.12 250.83 173.74 317.45 276.66 69 126.73 138.1 143.07 224.36 392.72 217.32 217.96 253.79 173.85 324.98 278.22 70 127.4 138.73 144.96 229.18 398.97 221.98 222.64 254.4 173.93 335.8 279.87 71 128.08 139.28 145.15 229.66 404.95 222.45 223.11 266.55 174.46 339.04 280.61 72 128.75 139.85 145.21 234.09 405.54 223.58 223.6 267.77 181.18 342.2 295.33 73 130.33 142.45 145.27 234.54 406.41 227.17 223.71 268.2 181.86 347.12 296.8 74 130.49 143.3 145.32 239.35 423.69 231.84 224.15 276.8 181.94 348.74 297.69 75 133.12 144.62 145.37 239.83 436.2 232.31 232.99 277.66 182.58 348.91 315.42 76 134.04 145.51 145.59 240.09 437.45 236.97 237.67 277.75 195.23 349.27 318.72 77 134.66 146.49 149.89 245.14 439.12 237.44 238.14 277.8 196.5 356.53 319.05 78 135.27 147.41 150.81 247.72 439.29 242.11 242.82 278.67 196.63 357.26 319.12 79 135.39 148.32 150.9 249.08 439.83 242.58 243.29 291.07 196.68 357.34 319.43 80 136.87 149.24 151.2 250.44 439.88 247.24 245.59 292.31 197.85 357.4 325.53 81 137.8 150.16 157.13 255.7 439.94 247.72 247.92 292.44 197.97 357.47 326.15 82 138.25 151.07 158.06 258.87 440.27 247.83 250.26 292.5 198.04 358.78 326.21 83 138.72 151.99 158.16 259.19 446.52 247.95 252.59 292.56 198.72 359.84 326.27 84 139.5 152.9 159.64 263.47 447.15 248.32 254.93 292.62 212.16 380.74 326.35 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 85 140.28 153.82 159.78 263.9 451.18 255.62 255.16 293.85 213.51 384 327.08 86 141.07 154.74 159.88 267.54 451.86 259.13 259.6 294.26 213.66 387.26 333.05 87 141.85 155.65 159.98 267.9 465.46 259.48 261.93 302.3 213.72 390.52 333.65 88 142.63 156.57 160.15 272.73 466.82 259.73 262.17 303.11 213.85 393.78 333.71 89 143.41 157.48 160.36 273.22 467.18 264.65 266.61 303.7 216.46 397.04 334.92 90 144.2 158.4 164.55 274.65 467.24 268.17 268.94 315.61 216.72 400.29 348.09 91 144.97 159.32 164.97 277.23 467.29 268.53 271.28 316.8 221.53 403.56 349.41 92 145.75 160.23 167.05 278.4 467.36 272.18 273.61 317.54 222.26 406.82 350.39 93 146.54 161.11 167.38 281.39 468.76 272.55 275.95 332.24 222.4 409.45 369.98 94 147.32 161.2 167.43 284.23 496.7 277.07 278.28 339.59 225.23 409.72 371.94 95 148.1 161.26 167.48 286.01 506.05 277.52 280.62 343.46 225.74 409.77 373.12 96 148.49 161.31 167.54 286.18 536.98 282.46 282.95 347.33 235.88 409.83 373.24 97 148.54 161.37 167.59 286.24 540.08 282.96 285.29 347.71 236.9 409.88 373.29 98 148.6 161.42 167.65 286.29 551.65 283.67 286.45 349.04 237.01 409.94 373.43 99 148.67 161.49 167.7 286.35 553.86 283.74 286.56 349.58 238.06 409.99 374.38 Hundredweight / Per-Pound Rates FedEx U.S. Export Priority Express Shipment Rates Weight International Zones A B C D E F G H I J K 100 - 154 1.5 1.63 1.68 2.86 5.73 2.84 2.87 3.5 2.52 4.1 3.93 155 - 999 1.4 1.52 1.56 2.67 5.33 2.64 2.67 3.26 2.34 3.82 3.66 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates L M N O PR 70 100.7 52.2 70 17.24 70 116.05 62.35 70 22.84 70 116.05 62.35 70 24.93 90.65 131.45 80.3 90.65 27.16 90.65 131.45 80.3 90.65 29.65 90.65 131.45 80.3 90.65 33.04 90.65 131.45 80.3 90.65 36.1 90.65 131.45 80.3 90.65 39.09 90.65 131.45 80.3 90.65 41.92 90.65 131.45 80.3 90.65 44.92 90.65 131.45 80.3 90.65 47.37 90.65 131.45 80.3 90.65 50.4 90.65 131.45 80.3 90.65 53.65 90.65 131.45 80.3 90.65 56.68 90.65 131.45 80.3 90.65 59.43 106.73 131.45 80.3 90.65 62.09 119.48 131.45 87.66 92.72 64.9 125.68 131.45 91.97 94.56 67.2 140.58 139.7 96.11 97.95 69.82 142.08 146.32 98.3 98.88 71.37 147.09 152.58 98.52 99.08 73.19 148.62 153.21 98.72 99.28 75.63 148.92 153.51 98.91 99.48 77.12 148.97 153.57 98.97 99.54 78.87 149.03 153.62 99.02 99.59 80.66 149.08 153.68 99.08 99.65 82.85 149.17 153.74 99.15 99.71 84.41 150.81 154.97 100.63 101.06 87.05 183.63 179.57 130.18 127.91 88.37 197.65 219.59 137.94 141.37 90.25 199.05 225.07 138.71 142.72 91.93 208 225.62 147.25 143.15 93.36 209.64 226.14 148.11 143.68 95.04 210.13 226.69 155.9 154.24 96.76 211.15 227.29 156.68 160.12 98.57 226.79 239.28 157 160.71 100.81 228.36 240.48 163.27 161.39 102.86 241.9 240.73 163.9 174.97 104.96 250.58 245.84 173.79 176.33 106.99 256.86 250.58 174.78 176.47 109.33 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 257.49 251.06 175.26 177.61 111.31 257.55 251.68 184.91 177.73 113.48 257.6 264.1 185.88 178.2 115.78 257.82 281.45 186.39 187.62 118.06 261.92 286.05 196.55 191.86 120.45 263.68 296.47 197.57 199.93 122.9 263.86 297.52 203.89 202.6 125.56 263.92 298.87 205.73 202.96 127.56 263.97 325.9 207.56 210.29 129.76 264.12 328.62 207.84 211.02 131.82 267.16 328.89 213.36 211.1 134.27 267.47 328.96 213.92 211.15 136.68 269.28 329.02 213.98 211.92 136.72 305.48 329.57 214.03 227.3 141.87 309.1 340.57 214.44 228.84 144.73 310.83 341.68 222.64 237.84 147.16 311.19 341.79 223.46 238.74 149.91 318.45 343.19 228.48 240.39 152.25 325.7 344.6 233.5 242.03 154.66 332.96 346 238.52 243.68 157.23 340.21 347.41 243.54 245.32 160 340.94 363.47 256.2 269.19 160.68 341.02 365.08 264.03 271.58 164.79 341.08 365.24 266.3 271.82 168.42 341.13 365.96 266.53 272.19 171.04 341.19 366.3 267.06 272.57 173.85 341.98 373.16 277.64 273.16 176.64 357.67 373.84 278.7 284.87 176.7 359.24 373.92 278.81 286.58 179.81 364.17 375.5 278.94 286.75 185.37 388.13 407.1 281.08 286.82 185.84 390.53 410.27 284.59 286.88 191.61 390.77 410.7 288.99 287.31 194.17 390.82 419.29 289.43 296.09 197.72 390.88 420.63 293.4 299.74 197.77 390.97 429.87 296.41 300.11 201.13 392.75 430.8 298.72 307.18 201.19 418.25 430.89 298.95 307.89 201.22 420.81 430.95 303.57 315.74 209.59 421.06 431.01 304.53 316.53 214.34 421.12 431.06 323.69 316.61 217.13 422.03 431.12 325.6 316.66 217.79 426.18 431.79 331.37 316.72 222.75 426.59 445.13 331.95 316.77 222.81 426.65 446.46 332.01 317.56 226.54 426.7 446.59 332.06 333.29 226.6 426.76 446.66 332.12 334.87 228.84 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 426.81 447.96 332.17 336.01 228.88 426.86 473.85 332.23 336.13 228.93 426.92 489.71 332.28 337.74 239.36 426.97 491.29 332.33 356.35 239.39 427.03 491.95 332.39 358.22 247.03 427.08 505.02 332.44 360.08 247.09 427.14 506.33 332.5 360.27 253.4 427.19 506.48 332.55 360.32 256.17 427.24 506.54 332.61 361.15 256.23 427.3 506.61 332.66 377.6 256.25 427.35 507.87 333.33 379.24 257.17 427.41 533.01 346.75 379.41 258.09 427.46 535.53 348.09 379.46 264.09 427.54 536.01 348.22 379.51 264.13 429.2 545.53 348.28 379.57 267.75 L M N O PR 4.62 6.3 3.48 3.8 2.86 4.3 5.86 3.24 3.53 2.86 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates FedEx U.S. Export Economy Express Shipment Weight International Zones A B C D E F G H I J 1 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 2 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 3 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 4 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 5 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 6 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 7 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 8 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.55 9 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 59.67 10 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 60.33 11 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 60.45 12 44.85 49.05 45.95 52.9 98.3 50.85 50.85 67.1 51.55 61.54 13 44.85 49.05 45.95 52.9 98.3 53.15 57.79 67.1 51.55 75.03 14 44.85 49.05 45.95 56.86 98.3 53.54 58.68 68.15 51.55 78.51 15 44.85 49.05 45.95 58.35 112.69 56.98 58.8 68.77 51.55 81.86 16 44.85 49.05 45.95 62.95 115.98 60.51 58.92 72.21 51.55 87.15 17 44.85 49.05 45.95 63.41 116.34 63.88 60.8 73.93 51.55 89.25 18 44.85 49.05 45.95 63.54 123.53 64.22 66.11 75.2 51.55 89.96 19 44.85 49.05 49.12 63.75 129.29 67.69 68.86 78.6 52.09 94.97 20 44.85 49.05 50.16 67.96 136.68 70.07 69.14 79.02 53.78 96.64 21 44.85 54.95 50.27 73.03 147.81 71.3 69.46 85.01 57.65 101.3 22 45.5 55.59 50.42 73.54 148.92 71.79 73.51 85.61 59.4 101.77 23 46.43 55.65 53.47 73.59 151.53 71.99 73.91 85.67 61.14 101.82 24 49.52 55.7 55.12 73.67 151.9 76.02 73.96 85.75 62.08 101.91 25 50.14 56.49 55.29 74.86 152.64 77.18 74.95 87.24 62.46 103.49 26 54.45 63.58 56.71 98.04 167.43 93.74 81.98 114.18 67.08 130.11 27 55.48 66.64 56.85 100.36 168.91 97.85 86.78 116.88 68.84 132.78 28 57.56 67.13 57.1 100.59 182.51 98.26 87.26 117.15 70.13 138.07 29 58.43 67.34 62.03 100.65 191.9 98.37 94.54 117.22 71.6 144.79 30 58.53 69.88 62.52 100.77 192.84 100.42 100.45 118.59 73.34 147.92 31 59.83 70.14 62.57 102.61 192.94 104.06 102.46 124.35 74.79 153.23 32 61.12 72.94 62.63 102.8 193 104.44 109.1 124.92 76.11 153.77 33 62.42 74.25 62.68 103.4 193.34 112.01 109.76 128.03 77.54 156.47 34 63.71 74.39 62.73 103.46 200.08 115.74 109.87 128.38 78.77 159.46 35 65.01 75.59 62.79 103.52 200.76 116.12 110.33 135.37 80.19 163.74 36 66.3 76.93 62.84 103.58 206.42 119.8 119.57 136.07 81.43 168.52 37 67.58 78.39 64.01 103.99 206.99 120.17 120.49 136.17 82.66 169.01 38 68.88 79.85 64.72 106.07 207.05 125.15 122.57 138.16 84.09 174.58 39 70.18 81.3 65.15 117.09 207.85 125.66 124.27 143.24 85.58 179.48 40 71.48 83.51 65.21 118.19 223.91 125.82 124.7 151.98 87.08 180.14 41 72.78 83.73 65.26 118.3 225.52 129.11 127.01 152.85 88.23 184.7 42 74.09 84.94 65.31 118.36 248.8 129.44 127.24 153.69 89.12 185.16 43 75.39 86.52 66.16 118.61 255.61 130.7 127.35 154.3 90.35 191.19 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 44 76.7 87.72 70.05 123.46 256.29 130.82 128.33 158.38 91.49 193.8 45 78.01 88.94 70.44 123.95 256.36 130.91 136.26 158.79 92.62 197.57 46 79.31 90.04 70.49 124.53 256.42 132.54 138.16 159.09 93.95 197.95 47 81.47 91.37 70.55 124.59 257.57 132.87 138.35 165.06 97.39 198.09 48 81.69 93.47 70.6 124.65 280.57 139.47 138.48 166.39 97.74 200.65 49 82.64 93.69 70.65 124.71 282.87 140.13 138.53 166.52 97.82 206.75 50 83.72 94.9 70.72 124.77 283.12 140.19 138.81 166.87 98.7 207.36 51 86.86 97.99 71.57 124.83 283.18 140.25 143.55 166.93 98.84 209.78 52 87.49 98.3 71.73 124.95 283.73 140.3 144.02 167.22 101.65 212.18 53 87.6 98.53 74.9 125.07 294.59 140.67 144.21 173.04 101.93 214.55 54 88.3 99.49 75.22 127.54 295.68 148.11 148.05 173.62 103.06 216.57 55 89.32 100.61 75.27 132.24 295.79 149.93 149.93 173.68 104.2 219.38 56 90.34 101.73 75.33 136.94 295.9 151.75 151.81 173.74 105.34 222.19 57 91.36 102.85 75.38 141.64 296.01 153.56 153.69 173.8 106.48 225 58 92.38 103.96 75.43 146.34 296.12 155.38 155.58 173.87 107.63 227.81 59 93.44 106.06 75.48 146.81 296.19 155.56 159.03 174.97 108.61 228.09 60 94.47 108.99 75.54 146.86 296.24 155.7 160.19 175.08 109.61 228.28 61 95.54 109.29 76.44 146.93 296.31 158.52 161.41 175.47 110.8 231.91 62 96.61 110.98 78.52 146.99 296.37 158.84 161.53 183.14 111.98 232.27 63 99.52 112.02 78.73 147.04 297.14 165.18 161.59 183.91 113.97 233.05 64 100.62 112.13 79.97 147.09 310.12 165.84 161.81 184.68 115.57 233.85 65 101.7 112.24 80.1 147.18 311.42 165.9 166.33 200.02 115.73 234.66 66 101.85 113.22 80.15 147.23 311.55 165.96 167.56 201.55 116.83 235.47 67 101.95 115.09 80.82 147.54 311.61 166.03 168.78 201.71 118.01 236.28 68 102.99 115.28 81.49 153.46 311.67 167.46 170 201.79 119.19 237.1 69 103.1 117.16 82.71 154.05 311.72 168.88 171.24 201.85 120.38 237.9 70 103.32 117.35 82.83 159.83 311.78 170.31 172.46 201.91 121.57 238.71 71 107.78 119.34 85.15 160.41 311.84 171.74 173.69 202.45 123.86 239.52 72 108.22 119.54 85.38 166.4 311.89 174.06 174.92 202.51 124.09 240.34 73 108.35 120.51 85.43 167 311.95 174.59 176.15 202.59 125.12 241.14 74 110.87 120.6 85.52 167.09 312.01 185.21 177.37 202.65 126.3 241.95 75 111.12 120.66 87.37 167.17 312.06 186.28 177.5 202.71 127.49 242.77 76 112.21 120.71 87.56 167.22 312.12 188.21 179.83 202.77 128.67 243.58 77 112.66 120.76 87.61 167.35 312.17 189.71 181.05 203.33 129.87 244.39 78 113.12 120.82 87.8 167.4 312.24 191.21 182.28 211.36 130.84 245.19 79 113.57 120.87 91.6 167.45 312.99 191.74 183.51 212.17 131.81 246.01 80 114.04 120.92 92 167.5 316.46 191.79 184.74 212.25 132.77 246.82 81 114.5 120.97 92.06 167.56 317.91 191.85 184.86 212.3 133.74 247.63 82 114.96 121.03 92.11 167.69 318.9 191.9 184.92 212.35 136.29 248.44 83 115.42 121.08 92.19 170.31 324.6 192.3 185.14 212.4 136.54 249.25 84 115.85 121.13 92.25 170.57 325.18 200.23 189.65 212.46 136.63 250.07 85 115.9 121.19 93.46 172.73 325.23 201.47 190.88 212.51 138.38 250.87 86 115.95 121.24 97.37 172.94 325.29 201.6 192.1 212.56 138.56 251.04 87 116.01 121.29 99.45 176.86 325.34 201.65 192.65 212.62 140.32 251.09 88 116.06 121.34 99.68 177.68 326.28 201.7 192.7 212.67 140.49 251.14 89 116.11 121.4 99.73 177.76 344.92 201.76 192.76 212.72 143.61 251.2 90 116.16 121.45 99.79 177.89 346.8 201.81 192.9 212.77 143.93 251.25 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 91 116.22 121.5 99.85 178 347.17 201.86 195.69 212.83 144.18 251.3 92 116.27 121.55 99.91 179.78 347.22 201.91 195.97 212.88 144.35 251.35 93 116.32 121.61 99.98 179.95 347.29 201.97 196.02 212.93 145.32 251.41 94 116.38 121.66 100.32 180.01 347.36 202.02 196.07 212.99 148.61 251.46 95 116.43 121.71 107.18 180.06 347.41 202.07 196.13 213.04 148.94 251.51 96 116.48 121.77 107.87 180.11 347.48 202.13 196.18 213.09 149.01 251.57 97 116.53 121.82 107.94 180.17 347.54 202.18 196.23 213.14 150.29 251.62 98 116.59 121.87 107.99 180.22 347.61 202.23 196.28 213.2 150.42 251.67 99 116.64 121.92 108.68 180.27 348.49 202.7 196.34 213.25 151.11 251.72 Hundredweight / Per-Pound Rates FedEx U.S. Export Economy Express Shipment Weight International Zones A B C D E F G H I J 100 - 154 1.17 1.22 1.17 1.8 3.63 2.12 1.96 2.13 1.65 2.52 155 - 999 1.18 1.23 1.18 1.82 3.66 2.14 1.98 2.15 1.66 2.54 1,000 - 99,999 1.1 1.15 1.1 1.7 3.38 2 1.85 2.01 1.56 2.38 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates K L M N O PR 59.55 67.4 98.3 59.9 67.25 11.91 59.55 67.4 98.3 59.9 67.25 13.34 59.55 67.4 98.3 59.9 67.25 15.19 59.55 67.4 98.3 59.9 67.25 16.19 59.55 67.4 98.3 59.9 67.25 17.58 59.55 67.4 98.3 59.9 67.25 18.7 59.55 67.4 98.3 59.9 67.25 20.16 59.55 68.36 98.3 59.9 67.25 21.21 59.55 74.05 98.3 59.9 67.25 22.69 59.55 74.62 98.3 59.9 67.25 24.62 59.55 80.29 98.3 59.9 67.25 26.08 59.55 81.74 98.3 59.9 67.25 27.03 62.56 91.56 98.3 66.53 67.25 28 68.98 98.57 101.25 68.13 74.35 29.09 70.87 99.28 101.89 70.58 82.21 30.43 79.95 103.16 102.2 77.19 83.86 31.7 81.03 108.75 108.41 79.9 85.47 33.21 83.29 117.52 110.95 80.2 88.73 35.18 87.93 121.43 124.77 81.64 93.48 36.32 88.39 121.82 126.15 90.18 93.96 37.65 92.04 126.45 142.29 93.08 94.01 39.37 92.41 130.34 143.91 93.37 94.06 40.86 92.46 135.5 145.09 93.43 94.12 42.37 92.52 136.02 145.21 93.5 94.18 43.91 93.72 136.51 146.37 94.89 95.45 45.44 110.05 146.29 169.6 116.33 120.82 46.6 115.47 147.27 176.66 120.6 130.14 48.14 122.4 148.17 177.37 121.36 132.7 49.72 125.48 155.73 177.53 136.64 132.96 50.94 125.83 156.49 177.58 138.17 133.07 52.54 132.59 170.04 177.64 138.33 133.12 53.83 133.27 171.4 177.69 138.54 133.52 55.55 133.34 172.93 177.76 142.76 141.44 57.03 133.4 173.09 177.81 143.19 146.45 58.57 134.04 173.16 177.86 143.67 149.23 60.12 137.95 173.45 177.92 153.42 151.81 61.55 138.34 179.36 178.57 161.32 154.2 63.11 141.61 180.28 191.61 164.66 156.41 64.58 154.73 198.56 192.91 165 158.72 66.1 156.04 200.39 193.84 165.54 159.03 67.44 156.2 200.58 212.48 170.04 165.03 68.91 156.65 200.66 216.28 170.5 171.54 70.46 165.7 201.24 233.46 170.94 172.19 71.81 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 166.6 201.3 235.17 179.67 172.26 73.22 166.7 201.36 242.4 183.77 172.31 74.29 168.37 201.42 243.12 184.19 172.92 76.1 168.54 202.48 243.53 184.42 185.12 77.55 168.96 223.72 243.97 186.09 186.34 78.88 177.27 225.85 252.7 186.26 186.46 80.34 178.1 226.15 253.57 186.36 186.97 80.37 180.12 232.21 253.69 188.36 187.03 83.09 180.32 232.82 255.1 188.56 187.61 83.26 184.37 232.91 255.25 189.43 199.21 84.5 196.05 232.96 255.31 190.32 200.37 85.54 198.59 233.02 255.43 190.59 201.17 88.12 201.12 233.08 255.54 190.86 201.98 88.39 203.66 233.14 255.65 191.13 202.78 90 206.19 233.2 255.77 191.4 203.59 91.49 206.44 233.25 255.83 191.56 203.67 92.74 206.5 233.35 255.88 194.24 203.95 93.88 206.55 235.28 256.42 194.52 204.01 95.56 206.61 235.48 265.29 194.61 204.54 98.66 206.67 235.54 266.18 195.07 215.02 100.34 206.73 235.71 266.27 195.53 216.07 100.39 206.78 239.26 266.89 196 218.78 102.14 207.11 240.46 279.19 196.45 219.06 103.9 213.66 241.08 280.42 196.92 219.12 104.26 214.32 253.56 280.54 197.38 219.17 107.02 216.55 254.8 280.61 197.85 219.77 108.54 218.01 254.93 281.32 197.9 231.81 109.85 218.15 254.98 282.1 198.77 233.02 110.16 218.21 255.04 297.7 199.23 233.14 110.43 218.26 255.09 299.26 199.7 233.26 111.57 218.47 255.14 299.42 200.16 233.85 116.35 222.65 255.19 299.93 200.21 245.6 117.23 223.07 255.87 310.2 200.26 246.78 117.35 226.35 269.32 311.23 200.32 246.89 117.83 226.67 270.67 311.33 201.5 246.95 118.2 226.73 270.82 311.39 201.62 247 122.42 226.78 270.87 311.44 201.68 247.05 122.44 226.83 270.92 311.49 201.73 247.35 122.61 226.89 270.97 311.54 201.78 247.41 128 226.94 271.03 311.6 201.83 247.48 128.99 226.99 271.08 311.65 201.89 247.53 129.04 227.04 271.13 311.7 201.94 248.48 130.19 227.1 271.19 311.76 201.99 248.58 130.33 227.15 271.24 311.81 202.05 248.64 131.54 227.26 271.29 312 202.1 248.7 134.32 229.5 271.34 312.06 202.15 250 134.46 229.73 271.4 312.88 202.2 263.1 136.47 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 230.88 271.45 329.25 202.26 264.41 136.59 239.52 271.5 349 202.31 264.55 137.77 240.38 271.56 350.97 202.36 264.6 137.83 240.47 271.61 351.17 202.42 264.65 142.47 240.52 271.66 351.22 202.47 264.7 142.49 240.57 271.71 351.28 202.52 264.76 143.17 240.63 271.77 351.33 202.57 264.81 143.28 240.68 271.86 352.39 202.63 264.87 143.38 240.73 273.6 352.77 202.68 265.54 143.48 K L M N O PR 2.41 3.08 3.53 2.03 2.79 1.56 2.43 3.11 3.56 2.05 2.82 1.56 2.27 2.91 3.24 1.89 2.56 1.44 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates FedEx U.S. Import Priority Express Shipment R Weight International Zones A B C D E F G H I J FedEx Envelope 24.75 25.29 43.66 40.84 37 41.52 46.44 37.06 35.62 FedEx Pak 1 lb.35.89 27.46 51.84 53 48.61 55.12 59.73 41.74 44.75 FedEx Pak 2 lbs.36.27 27.53 52.43 62.6 49.13 55.66 60.39 42.17 46.04 1 41.46 31.47 74.1 73.58 61.75 75.76 79.01 51.79 61.02 2 47.04 35.27 84.55 89.32 71.14 85.48 90.32 62.05 71.18 3 52.45 39.42 92.79 106.83 82.12 94.95 99.67 69.3 82.19 4 57.66 42.65 103.89 123.08 90.61 102.66 114.26 76.46 94.54 5 62.91 46.14 112.73 139.36 98.94 111.55 123.41 83.74 103.77 6 68.06 49.11 120.08 154.92 107.26 120.42 131.32 90.39 114.36 7 73.07 52.85 126.81 170.91 115.33 129.31 139.23 97.25 124.94 8 78.01 54.57 133.43 186.06 123.13 137.34 149.95 103.98 135.82 9 82.99 57.3 138.73 201.62 130.96 148.19 159.58 110.74 144.92 10 87.97 59.4 141.72 217.18 133.93 153.93 169.75 117.49 145.96 11 92.68 59.61 142.03 229.91 134.23 160.56 173.08 118.17 146.08 12 96.58 60.07 143.13 235.87 135.52 161.53 174.43 119.05 147.55 13 101.11 69.15 165.05 255.38 161.46 180.88 201.42 136.56 176.84 14 105.51 72.29 171.18 268.09 169.66 185.41 206.55 142.92 187.79 15 109.89 73.65 176.68 288.56 176.58 197.83 215 149.29 198.06 16 113.22 77.16 182.82 291.45 181.9 201.44 223.81 155.39 204.54 17 116.95 79.62 188.33 310.74 188.96 213.96 232.64 161.46 213.62 18 119.85 83.67 193.85 312.67 192.5 221.73 241.45 167.57 221.16 19 123.51 84.08 199.37 324.22 200.3 230.77 256.02 173.66 229.47 20 126.48 85.83 204.15 333.9 202.29 238.07 259.09 179.76 235.6 21 129.81 88.26 207.91 351.25 202.5 241.5 274.07 185.83 236.22 22 133.1 90.06 208.29 355.12 202.61 254.41 276.73 190.58 236.33 23 135.86 90.24 208.4 363.62 202.72 256.51 283 191.05 236.44 24 138.48 90.35 208.52 372.12 202.83 256.72 283.63 191.17 236.55 25 138.75 90.9 209.85 373.23 204.41 257.69 284.91 192.23 238.76 26 144.11 101.87 236.61 395.39 235.87 277.18 310.62 213.34 282.91 27 146.88 106.68 242.89 397.61 240.76 284.09 319.09 221.14 303.18 28 149.62 109.51 248.28 417.29 245.62 297.82 335.1 226.98 305.21 29 152.39 112.35 252.75 424.46 253.1 303.73 343.73 232.8 313.34 30 155.13 113.04 258.12 425.2 258.61 304.82 344.6 238.64 318.61 31 158.01 116.96 263.48 439.82 264.03 309.77 350.16 243.95 329.52 32 159.75 119.3 267.88 453.52 269.09 315.91 363.98 249.26 330.62 33 162.07 120 271.31 456.43 274.17 320.84 366.4 250.1 348.88 34 164.41 122.32 275.7 457.08 279.93 325.83 367.11 259.57 350.71 35 166.72 126.37 280.7 470.05 281.32 337.28 381.33 260.52 360.05 36 169.04 129.38 285.45 474.08 286.35 338.43 385.58 270.49 366.79 37 171.74 131.74 289.92 482.57 291.36 346.07 386.02 275.8 374.79 38 172.01 134.1 294.35 491.07 301.75 352.45 394.53 280.9 386.21 39 175.99 136.47 298.74 515.57 304.21 357.52 395.39 281.42 394.49 40 178.3 138.84 303.14 518.02 309.09 361.18 401.04 286.59 402.42 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 41 180.41 139.08 307.45 525.8 316.26 366.17 415.43 300.69 410.51 42 182.54 143.64 311.74 527.29 317.25 371.17 420.64 302.1 416.45 43 186.4 146.09 316.02 557.01 326.92 376.16 424.28 302.53 436.58 44 186.79 147.65 320.31 560.01 348.2 386.56 424.65 311.16 438.6 45 188.92 150.92 324.63 561.33 350.33 387.61 426.45 312.02 439.19 46 191.05 154.59 328.92 587.56 350.55 392.62 439.83 317.13 451.01 47 193.18 154.97 331.99 590.19 350.7 396.1 442.71 327.99 456.75 48 195.3 155.19 337.49 590.45 351.08 402.62 443.32 329.08 473.62 49 196.31 159.51 338.05 591.5 358.41 406.08 455.47 338.35 475.31 50 196.57 163.01 338.63 604.67 363.78 412.64 456.68 341.41 483.4 51 201.73 165.03 350.15 606.63 370.83 413.3 457.37 348.45 498.13 52 204.66 165.27 354.65 619.08 375.12 413.6 471.08 353.36 499.61 53 205.05 170.15 358.97 620.33 382.22 419.45 480.34 358.28 509.77 54 205.2 170.64 361.93 639.3 398.93 431.06 481.27 363.2 515.77 55 208.14 173.31 366.22 651.52 400.61 436.03 484.08 368.11 522.67 56 211.08 175.99 370.5 663.73 402.29 441 486.9 373.02 529.58 57 214.02 178.67 374.79 675.95 403.97 445.97 489.71 377.93 536.49 58 216.96 181.34 379.07 688.17 405.65 450.95 492.53 382.84 543.39 59 217.25 183.99 384.72 689.4 432.51 455.95 497.62 387.77 564.38 60 217.54 186.66 387.6 691.33 436.79 462.72 512.52 392.69 566.48 61 223.39 189.58 398.36 729.92 437.44 465.6 514.01 397.49 579.1 62 225.45 192.51 399.44 733.8 450.28 470.24 514.38 402.8 580.37 63 227.51 198.19 399.71 734.2 460.2 471.54 521.6 407.4 593.44 64 229.57 201.16 405.23 734.87 461.19 472.14 522.37 415.94 626.02 65 229.77 204.11 416.08 748.2 461.33 484.05 537.44 420.99 629.28 66 233.71 204.4 417.16 789.73 461.47 485.24 544.43 421.82 629.61 67 234.1 207.17 417.38 793.93 461.6 485.86 545.92 427.18 629.74 68 235.08 217.15 421.42 794.35 461.88 498.14 546.07 427.71 630.02 69 239.87 220.17 425.48 794.48 467.48 499.38 546.73 435.9 635.37 70 240.35 223.21 429.54 795.74 491.51 509.38 560.05 436.81 642.93 71 245.55 226.22 440.31 820.99 493.91 514.05 561.38 437.67 651.08 72 246.08 229.25 446.07 823.52 509.08 518.71 561.74 450.29 658.6 73 249.03 234.08 446.64 824.85 511.53 521.37 568.73 455.09 659.64 74 250.2 234.56 446.8 851.35 511.98 528.06 582.79 455.67 680.12 75 253.16 235.07 449.8 854.57 520.86 528.73 587.51 456.53 682.17 76 255.25 236.5 450.19 854.9 523.33 529.26 590.04 469.51 696.77 77 255.46 239.17 457.91 855.02 523.58 539.96 590.29 479.05 698.23 78 259.38 239.44 461.96 855.44 524.14 544.6 591.27 487.5 712.19 79 262.28 244.75 464.29 863.74 535.23 551.38 610.7 496.73 713.59 80 262.58 245.29 468.36 864.57 551.04 556.04 612.65 497.65 721.79 81 262.69 251.07 472.13 871.42 552.62 556.52 614.94 497.76 735.36 82 264.54 256.49 477.67 885.35 553.11 563.2 617.24 498.07 736.72 83 264.87 257.04 484.57 886.76 562.83 570.06 619.53 503.24 745.22 84 271.43 257.64 485.27 912.33 568.72 575.64 631.31 503.76 746.07 85 272.09 269.43 490.47 935.51 584.48 576.2 632.49 504.24 754.22 86 276.45 270.62 491.06 937.83 586.06 577.68 642.78 512.42 755.04 87 276.89 270.77 491.64 938.07 586.22 577.94 643.82 521.45 755.23 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 88 277 270.92 503.12 938.19 586.35 582.98 643.95 522.35 755.36 89 277.12 271.06 504.27 938.32 586.92 583.49 644.07 522.51 757.71 90 277.42 271.21 515.95 938.44 598.08 583.61 644.2 522.68 760.01 91 283.51 271.47 519.81 939.18 615.55 583.76 644.34 525.66 769.13 92 286.96 276.63 520.2 939.89 617.3 586.58 644.46 525.96 770.04 93 287.3 277.15 522.99 954 617.66 588.07 644.63 529.06 770.34 94 290.25 277.57 523.27 975.52 624.36 590.75 644.76 532.17 776.14 95 292.14 285.76 525.76 977.67 625.04 591.02 644.93 542.04 780.45 96 294.16 286.59 529.67 1005.28 625.6 592.52 646.93 543.03 780.89 97 296.16 286.74 538.75 1008.05 636.78 595.91 647.14 543.66 781.03 98 298.16 289.23 539.67 1009.87 638.42 596.25 647.91 543.78 781.16 99 298.37 298.45 540.4 1017.5 638.92 596.97 663.1 545.95 781.31 Hundredweight / Per-Pound Rates FedEx U.S. Import Priority Express Shipment R Weight International Zones A B C D E F G H I J 100 - 999 3.02 3.06 5.55 10.44 6.48 6.09 6.79 5.89 7.82 1,000 - 99,999 2.91 2.95 5.35 9.85 6.24 5.87 6.54 5.68 7.54 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates K L M N O P 51.23 35.71 45.52 32.54 43.44 34.1 57.38 41.54 53.86 38.83 47.19 38.58 69.07 52.39 67.94 39.93 61.02 49.88 90.73 57.91 84.74 56.48 69.45 56.73 108.72 68.59 102.05 65.16 80.92 67.67 131.74 80.02 127.89 74.06 91.32 77.86 151.8 91.48 148.61 82.81 101.7 87.69 171.86 102.79 162.26 90.93 110.62 96.87 191.05 113.95 180.38 100.26 119.54 106 210.79 125.3 202.92 109.53 133.78 114.99 233.84 135.08 224.63 118.79 140.32 123.5 248.64 145.17 243.96 128.07 149.22 132.51 258.77 150.9 265.06 134.85 155.95 137.95 259.79 151.47 267.17 135.52 156.63 138.49 262.71 152.74 269.3 136.86 158.04 139.65 320.99 178.13 311.82 163.52 186.2 162.84 341.78 185.78 318.28 175.77 192.24 170.87 352.98 197.12 333.42 184.85 199.51 177.71 359.42 203.7 355.87 194.3 205.52 188.29 373.58 206.73 365.44 198.94 208.67 195.45 385.59 216.88 378.37 211.73 218.13 199.95 405.51 224.91 389.69 220.69 229.98 210.49 411.77 225.72 392 230.51 232.84 218.02 413.79 228.39 417.53 236.12 235.31 223.44 413.99 228.66 420.08 236.69 235.56 223.98 414.1 228.78 420.34 236.8 235.67 224.1 414.26 228.89 420.45 236.92 235.78 224.21 417.39 230.54 422.43 238.69 237.44 226.05 479.84 263.59 461.93 274.22 270.6 262.74 490.34 269.87 480.27 286.9 280.47 270.68 500.83 276.11 482.11 294.1 287.63 274.59 528.54 287.79 510.75 304.72 292.71 282.52 533.57 293.99 513.62 309.61 298.83 289.96 534.58 294.77 513.91 310.89 304.96 296.99 554.78 310.45 514.71 322.9 311.07 304.02 556.8 312.02 530.55 324.56 317.2 321.17 563.71 312.58 547.42 337.47 323.32 322.89 574.18 318.57 568.48 344.43 329.44 329.7 584.66 324.57 570.6 355.07 335.57 335.9 603.57 330.55 571.07 356.14 345.89 339.15 605.61 337.2 580.61 362.8 349.09 350.12 627.92 343.2 588.66 372.95 353.92 360.66 638.61 353.44 603.16 376.09 360.04 365.72 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 652.43 359.5 613.27 384.2 366.19 374.79 658.62 368.75 625.15 389.4 372.31 376.03 667.34 371.98 635.42 396.05 378.42 399.71 668.65 377.6 636.45 397.22 382.76 402.08 694.69 378.25 649.16 420.63 383.43 402.83 712.31 389.06 670.81 423.64 396.78 409.79 714.08 390.15 672.97 424.19 402.92 410.49 717.34 396.11 673.98 434.85 403.68 419.45 737.58 402.04 693.96 435.92 418.73 420.36 763.4 408 726.35 442.58 421.27 437.83 765.99 417.73 729.6 450.34 422.04 444.82 766.65 419.76 731.92 464.42 437.24 449.29 779.71 427.28 778.27 465.84 443.44 454.51 788.13 431.55 782.93 484.88 445.76 472.22 801.77 439.62 783.39 489.82 451.88 476.48 815.4 447.7 783.86 494.76 458 480.74 829.04 455.78 784.32 499.7 464.12 485 842.68 463.86 784.79 504.64 470.24 489.25 844.05 464.68 788.95 529.61 475.66 489.68 848.01 466.85 789.45 537.62 476.2 497.42 867.33 472.32 799.34 540.5 486.93 516.08 869.27 486.47 817.33 547.81 488 517.95 871.13 487.89 819.13 548.55 494.03 525.87 907.17 495.69 845.23 557.95 511.37 535.86 910.78 505.64 865.39 558.9 514.51 544.92 911.15 521.1 867.41 568.73 514.83 548.41 912.51 523.59 867.61 588.13 515.63 560.97 939.58 523.84 868.6 601.76 531.48 569.96 942.29 525.43 872.34 606.3 546.85 570.87 967.64 533.24 887.41 612.19 548.4 571 970.18 537.22 905.15 612.79 560.56 571.68 972.32 555.41 915.92 613.19 561.78 585.26 1015.01 557.23 934.84 621.1 562.33 591.37 1019.28 557.42 936.73 629.88 573.2 606.48 1019.71 560.81 954.81 651.67 579.29 621.18 1028.27 561.15 956.62 671.81 602.93 622.65 1033.78 561.72 959.17 679.36 615.14 625.42 1057.82 573 1003.33 680.12 616.37 626.64 1060.23 578.57 1032.12 680.26 616.67 628.8 1082.75 579.13 1035.01 681.63 622.58 629.37 1085.01 580.03 1035.62 700.6 623.17 640.83 1086.12 598.05 1047.79 702.5 631.91 641.98 1108.04 599.85 1056.27 702.7 632.79 656.25 1114.29 600.04 1071.71 703.99 638.79 676.23 1114.92 600.17 1091.05 722.98 650.31 681.93 1115.26 600.31 1092.99 724.89 651.47 686 1116.17 600.48 1093.18 731.49 651.61 686.42 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 1134.34 600.63 1093.3 739.76 651.74 686.56 1136.17 603.66 1094.7 748.04 652.58 686.69 1161.69 606.7 1122.36 766.27 669.37 687.59 1174.57 621.45 1125.14 768.1 671.08 699.15 1175.86 624.54 1127.25 768.28 674.93 700.31 1176 630.15 1127.46 768.61 685.34 700.98 1177.08 630.72 1129.54 775.02 686.39 709.31 1198.68 636.39 1171.15 781.84 690.99 710.15 1200.86 636.96 1189.66 782.53 691.7 710.28 1229.95 637.07 1191.51 783.02 692.02 710.4 1232.86 637.69 1191.7 792.61 692.43 711.24 1234.05 648.42 1191.81 796.49 700.64 727.82 K L M N O P 12.57 6.58 11.92 7.97 7.43 7.48 11.86 6.41 11.25 7.6 7.23 7.2 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates FedEx U.S. Import Economy Express Shipment Weight International Zones A B C D E F G H I J 1 36.74 27.43 64.99 61.57 50.8 59.39 74.14 42.52 48.77 2 41.48 30.72 74.16 75.77 60.16 67.15 84.61 49.18 57.67 3 46.33 34.34 81.23 89.39 68.13 74.44 93.37 56.91 66.59 4 50.62 37.5 91.07 103 73.76 82.07 105.01 65.59 76.95 5 55.16 40.57 98.68 116.62 82.05 90.9 115.59 70.05 84.08 6 59.53 43.99 105.28 129.63 84.83 96.43 123.02 75.64 96.25 7 63.89 45.57 111.22 142.75 95.66 105.37 130.41 84.61 103.19 8 67.54 48.45 117.02 160.34 103.1 112.13 140.44 90.27 110.6 9 71.34 49.92 122.6 168.7 108.62 116.39 149.44 90.85 118.04 10 74.88 54.82 127.95 181.71 115.55 123.04 158.96 98.32 125.48 11 77.34 55.32 134.02 198.18 122.53 131.5 168.03 101.7 132.36 12 79.54 58.32 138.95 208.1 131.57 137.66 169.35 108.96 143.25 13 81.48 60.6 144.75 217.95 135.18 141.8 185.03 114.3 148.93 14 83.71 63.57 150.12 226.58 140.7 151.11 193.36 117.38 155.96 15 85.89 64.19 154.66 234.99 146.43 158.44 201.27 128.02 159.89 16 87.77 66.92 160.35 248.76 152.29 161.33 209.52 130.06 166.25 17 89.98 68.44 164.88 252.99 156.73 171.04 217.79 132.5 182.08 18 93.32 74.01 170.02 266.86 161.18 177.24 226.05 142.73 183.67 19 94.4 74.77 174.86 271.07 164.69 187.23 235.17 145.29 192.21 20 95.44 76.95 179.07 287.82 169.11 190.31 247.22 147.64 197.47 21 97.32 79.13 184.56 297.36 172.88 200.52 251.73 152.63 204.36 22 101.1 81.31 190.45 298.37 177.26 203.39 259.07 160.68 211.25 23 102.87 82.27 193.41 318.38 187.6 209.83 272.16 166.58 219.81 24 103.98 85.55 198.84 326.85 191.37 215.07 275.36 180.04 229.66 25 104.62 88.25 203.14 327.7 193.04 220.29 276.61 181.38 231.26 26 106.5 91.31 207.53 327.94 197.51 226.36 290.85 182.72 243.38 27 108.39 95.92 213.02 332.68 201.99 231.55 298.79 192.59 244.61 28 111.77 96.38 217.74 346.53 203.71 238.1 313.8 193.58 251.28 29 112.11 98.85 221.24 347.92 208.11 242.82 315.86 194.97 263.4 30 113.98 101.4 225.95 365.28 214.56 248.46 328.84 195.93 264.62 31 116.12 102.5 231.08 370.49 217.51 252.96 330.14 204.03 271.28 32 117.42 105.55 234.93 377.78 227.97 257.5 334.44 212.49 283.42 33 119.13 106.5 237.95 378.52 229.62 265.39 338.5 218.04 284.63 34 122.45 106.65 241.79 386.25 230.02 266.18 349.27 221.77 291.3 35 122.79 109.66 246.19 402.89 235.53 273.6 358.66 222.14 308.45 36 124.27 113.85 250.36 404.56 237.44 275.18 362.5 227.84 310.18 37 126.51 115.92 254.3 405.72 243.92 276.6 363.72 230.86 321.32 38 127.7 116.91 258.17 419.1 248.12 286.45 366.27 247.16 322.44 39 130.81 121.27 262.04 428.36 253.31 287.44 370.2 248.79 324.63 40 131.13 122.53 265.88 437.83 254.07 288.66 375.49 248.96 342.76 41 133 122.69 269.28 440.86 258.57 297 388.47 249.12 344.57 42 137.45 125.21 272.17 441.16 265.58 301.05 398.64 252.14 345.91 43 138.43 128.49 276.04 446.39 276.19 306.84 399.67 263.93 351.3 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 44 138.58 130.53 282.19 467.68 279.69 313.04 407.66 265.11 357.08 45 140.44 130.75 282.81 469.81 280.25 313.66 408.47 265.65 357.76 46 142.31 132.72 290.57 495.42 291.39 313.81 411.88 273.44 371.32 47 144.45 134.8 291.35 497.99 292.5 316.57 413.22 274.22 379.38 48 148.06 140.95 294.84 498.82 292.74 323.82 413.36 277.59 380.2 49 148.42 141.6 297.58 515.37 297.46 329.36 415.49 277.93 383.94 50 150.55 141.85 299.7 517.03 301.87 332.01 422.37 278.04 397.97 51 152.88 146.71 305.31 529.69 310.51 332.52 425.63 279.69 399.38 52 154.31 147.2 308.4 530.95 311.39 342.73 426.78 312.64 410.54 53 157.2 147.37 309.82 531.08 323.17 348.87 439.33 315.93 411.66 54 157.51 150.47 312.04 531.49 324.35 349.6 446.97 322.33 416.65 55 159.29 154.75 315.42 538.39 328.33 352.3 449.18 322.98 425.34 56 161.08 159.03 318.8 545.29 332.32 355.01 451.39 323.62 434.02 57 162.86 163.31 322.17 552.19 336.31 357.71 453.6 324.26 442.7 58 164.65 167.59 325.55 559.08 340.29 360.41 455.81 324.9 451.39 59 168.28 168.03 336.45 562.51 345.69 360.87 464.65 331.58 465.53 60 169.75 168.35 337.54 569.98 352.35 369.81 465.54 332.64 466.95 61 172.3 174.7 337.71 577.12 353.35 377.62 473.09 344 493.11 62 173.85 179.91 340.88 600.86 356.49 385.04 483.44 353.87 495.73 63 176.03 180.44 345.15 603.24 359.82 388.09 484.48 354.86 496.23 64 177.92 180.79 348.47 620.02 373.13 391.93 485.55 354.97 506.29 65 179.77 184.49 356.12 621.7 377.56 392.33 492.45 355.23 508.43 66 181.64 184.87 356.89 621.88 389.09 392.44 502.12 360.38 508.65 67 187.01 185.34 358.07 623 390.25 393.19 503.09 360.9 508.79 68 188.65 194.63 358.97 645.33 390.48 407.89 512.24 370.96 508.92 69 192.36 195.56 362.17 647.57 391.22 414.16 513.16 371.97 509.07 70 192.74 196.42 368.95 648.51 406.02 414.79 513.64 372.8 509.38 71 192.95 199.03 373.65 665.24 407.51 415.11 523 373.36 515.6 72 197.22 201.47 374.13 666.91 411.6 421.41 531.01 373.88 545.49 73 198.42 202.63 380.13 667.08 412.04 427.03 532.35 384.25 548.48 74 198.57 202.96 380.73 669.96 416.66 427.95 532.48 385.29 549.84 75 198.96 209.45 381.28 680.4 417.85 438.34 533.83 386.57 576.92 76 201.75 216.19 390.55 710.03 441.41 439.38 533.97 400.56 579.64 77 202.03 216.87 391.48 719.38 443.77 440.17 534.12 421.27 579.91 78 206.37 217.29 393.98 720.32 448.26 440.3 535.02 423.34 581.01 79 206.82 217.57 398.29 720.43 448.71 440.72 552.94 423.55 581.61 80 206.95 217.79 407.34 721.82 457.48 449.04 572.26 423.66 593.72 81 207.12 222.16 408.27 749.55 462.9 449.88 574.2 423.89 619.16 82 210.42 225.52 408.42 752.33 463.44 450.92 574.39 428.41 621.71 83 214.75 225.86 408.57 752.61 467.79 471.6 574.53 428.86 622.79 84 215.18 226.01 409.15 752.73 468.23 473.67 574.79 429.44 644.38 85 215.3 226.17 420.6 752.85 468.98 473.88 575.14 440.51 646.55 86 217.05 227.88 421.75 753.73 479.36 475.36 582.2 441.62 646.76 87 220.19 229.65 421.87 771.23 490.04 475.74 582.91 441.74 647.67 88 220.51 229.97 422.06 778.31 491.11 476.18 583.34 441.86 665.56 89 220.7 236.31 422.22 779.03 491.46 484.83 583.69 441.97 667.36 90 224.11 246.42 423.79 779.79 498.6 485.9 590.02 442.08 668.03 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 91 225.23 247.46 434.11 788.01 509.19 486.73 590.65 442.2 670.16 92 225.38 247.59 435.14 818.69 524.08 486.96 590.76 442.31 672.05 93 228.21 247.81 436.75 822.63 526.06 491.51 590.88 442.42 709.8 94 228.5 251.98 438.37 838.07 526.36 491.97 590.99 442.54 716.14 95 232.13 252.4 438.54 839.65 532.32 492.09 591.1 442.69 724.2 96 232.5 252.69 438.77 839.81 550.41 492.22 591.22 445.74 725.01 97 239.64 257.39 443.2 839.92 552.22 492.72 591.33 446.05 725.12 98 240.54 257.87 443.65 840.03 568 502.64 591.44 446.16 725.23 99 240.7 257.98 443.89 840.15 569.58 503.64 591.55 446.82 725.35 Hundredweight / Per-Pound Rates FedEx U.S. Import Economy Express Shipment Weight International Zones A B C D E F G H I J 100 - 999 2.41 2.58 4.48 8.41 5.73 5.05 5.92 4.6 7.25 1,000 - 99,999 2.35 2.48 4.32 7.94 5.52 4.87 5.7 4.43 6.99 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates K L M N O P 62.4 50.31 82.27 46.46 50.4 49.3 78.63 60.53 99.08 53.58 58.67 58.77 93.21 70.48 115.12 60.93 66.19 66.34 106.89 82.11 133.77 68.09 74.33 76.15 118.64 90.54 157.54 74.82 80.83 82.52 135.87 102.23 175.12 84.04 88 92.02 145.24 112.47 182.66 91.82 97.05 99.84 165.59 118.96 208.01 99.6 101.67 105.21 175.92 127.83 236.84 107.37 109.85 112.91 194.22 139.33 257.09 115.04 115.97 122.06 196.68 143.41 259.12 122.17 117.33 131.9 214.91 148.29 260.01 122.88 124.3 135.59 226.19 156.83 277.84 137.08 130.31 141.43 238.12 166.66 286.49 144.54 135.68 148.97 239.32 173.51 317.25 151.99 140.07 154.36 251.77 175.92 339.31 159.98 147.65 161.4 267.79 182.28 354.79 166.75 150.71 164.1 283.79 187.27 367.34 174.14 155.55 177.61 289.42 207.74 368.6 181.52 165.77 178.97 291.35 209.79 369.15 189.61 166.8 190.77 306.64 216.3 380.18 196.28 167.4 193.63 330.48 216.96 381.9 203.65 179.42 201.92 333.12 221.74 403.96 214.93 187.77 202.75 339.94 222.22 408.21 216.39 188.61 213.12 340.62 223.83 408.63 223.63 189.03 219.46 340.76 236.3 410.25 230.03 197.21 226.04 343.47 237.55 442.65 236.41 210.39 231.61 365.94 251.93 456.64 246.58 211.79 244.38 374.46 253.37 460.87 253.08 211.93 250.68 383.51 259.95 462.31 259.57 213.61 251.86 384.42 268.52 462.58 261.06 214.21 263.81 391.37 269.39 462.69 265.55 226.23 268.12 393.19 276.25 464.38 274.63 227.58 280.49 408.77 279.87 497.71 282.9 228.06 281.74 432.19 296.43 501.04 287.39 237.69 291.7 434.54 298.08 501.38 287.92 244.74 293.87 438.24 298.54 502.39 298.51 245.45 301.24 439.17 307.67 522.66 304.07 257.55 306.31 457.57 308.58 524.74 309.63 258.77 312.54 459.41 313.33 524.95 315.21 261.01 313.18 459.6 320.92 525.44 321.97 276.51 324.79 460.78 327.87 535.24 326.32 278.07 330.87 484.22 328.57 569.6 331.89 278.22 336.94 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 493.39 329.08 573.05 337.45 278.63 340.33 496.25 339.33 573.83 344.31 278.74 349.22 496.54 349.2 574.66 345 279.93 373.18 497.79 350.2 574.79 348.67 288.77 375.58 522.77 355.56 576.93 357.43 294.8 376.87 530.47 360.71 579.04 358.31 295.4 377.24 542.06 376.85 579.89 363.76 297.66 377.64 543.23 378.47 590.26 381.97 303.13 385.53 551.35 379.57 604.27 383.8 307.64 393.13 552.16 379.71 630.93 390.31 320.35 393.9 552.33 380.07 638.57 396.77 321.63 403.76 555.59 387.21 655.54 403.27 323.61 409.86 558.84 394.34 672.5 409.78 325.6 415.95 562.1 401.48 689.46 416.29 327.58 422.04 565.35 408.62 706.43 422.8 329.57 428.13 583.75 418.77 754.14 423.63 342.13 429.3 608.42 425.46 758.92 439.91 353.83 452.44 610.9 454.98 759.4 447.94 355 454.76 626.91 457.93 759.51 448.75 362.43 455 628.52 458.23 759.62 453.54 364.54 455.47 629.4 458.35 759.74 454.68 377.17 464.77 629.52 458.5 759.85 477.39 378.43 481.62 629.66 458.64 759.97 485.85 385.51 492.73 632.54 458.77 760.35 486.7 386.22 493.85 689.96 459.81 768.04 487.72 390.08 496.68 695.71 460.93 785.44 496.11 401.81 496.97 696.3 483.33 797.67 500.72 404.16 497.25 700.08 485.57 814.74 519.22 404.4 502.67 707.86 506.15 816.45 521.08 404.7 503.79 708.65 508.21 816.63 521.45 410.66 526.15 717.7 508.41 816.75 528.7 428.08 537.37 718.62 508.56 816.86 535.42 430.98 545.59 733.39 508.68 816.97 537.11 431.27 554.24 761.35 508.83 818.25 543.58 431.38 555.11 764.15 508.96 843.73 554.78 431.99 555.3 764.44 509.07 863.77 559.16 444.19 556.12 766.46 509.23 865.78 560.17 448.33 572.42 794.52 509.36 879.75 573.87 448.82 577.09 797.33 509.64 934.85 577.72 458.5 577.56 797.62 515.14 940.36 583.77 459.48 578.32 797.73 525.55 941.61 589.8 468.71 580.21 797.86 526.59 941.74 601.49 477.15 582.7 797.99 536.3 941.85 607.32 483.42 596.72 799.26 537.27 941.97 607.9 484.06 613.36 800.6 538.28 942.08 613.95 484.19 620.64 800.74 548.84 942.19 620.79 484.35 621.37 800.86 550.87 942.31 631.95 486.17 621.5 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates 800.97 551.08 942.42 642.7 486.51 621.82 802.83 551.2 942.54 653.1 489.18 628.18 836.41 551.69 942.66 654.14 508.38 636.35 842.74 560.95 942.77 660.27 516.37 642.1 843.38 572.38 942.89 660.89 524.93 660.49 846.41 573.52 943 667 525.79 662.34 846.71 573.65 943.18 667.61 525.93 662.53 846.82 574.43 946.72 667.74 528.06 662.92 846.93 575 1012.83 668.4 528.27 670.77 K L M N O P 8.47 5.86 11.57 6.81 5.28 6.76 8 5.7 10.92 6.5 5.15 6.51 NASPO ValuePoint eff. Nov 28, 2021 Multiple National Carrier Pricing - no MBG Attachment C: FedEx Rates SERVICE GUIDE fedex.com/serviceguide January 4, 2021 Updated April 19, 2021 SERVICES J RATES J TERMS J INDEX J $WWDFKPHQW'6HUYLFH*XLGH 1 fedex.com 1.800.463.3339 RATES TERMS INDEX CONTENTS SERVICES Contents This book includes an overview of FedEx® services; FedEx Express and FedEx Ground standard list rates effective January 4, 2021, for U.S., U.S. export and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S. services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff. This information, along with U.S. retail rates1 and the service information at fedex.com/serviceguide, constitutes the FedEx Service Guide. The FedEx Express Terms and Conditions, the FedEx Ground Tariff, the FedEx SameDay City Tariff, as applicable, and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. 1 For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab. Overview of services 2–20 Standard list rate, surcharge and fee changes 23 How to calculate your rate 24 Zone charts 25 International express package 25–27 International express freight 28 Canada 29 U.S. express package rates 30 Zones 2–8 30–50 To Alaska 51–53 To Hawaii 54–56 From Alaska and Hawaii 57–58 Within Hawaii 59 Multiweight 60–61 FedEx SameDay® and FedEx SameDay® Freight 62–63 FedEx SameDay City rates 64–66 FedEx One Rate 67 U.S. express freight rates 68 International express package rates 69 U.S. export 69–85 Multiweight, U.S. export 86 U.S. import 87–101 Multiweight, U.S. import 102 FedEx® International Next Flight, U.S. export 103–104 FedEx International Next Flight, U.S. import 105–106 International express freight rates 107 U.S. export 107 U.S. import 108 FedEx International Premium® zones and rates 109 FedEx Ground and FedEx Home Delivery® rates 110 Zones 2–8 110–112 Alaska and Hawaii 113–115 Canada 116 Other transportation-related fees and shipping information 117–133 Terms 134 FedEx Express Terms and Conditions 136–167 FedEx Ground Tariff 168–185 FedEx SameDay City Tariff 186–197 Index 198–205 $WWDFKPHQW'6HUYLFH*XLGH 2 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/uspackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab U.S. package shipping FedEx SameDay®FedEx SameDay® City Door-to-door delivery in just hours Available 365 days a year throughout all 50 states Go to fedexsameday.com or call 1.800.399.5999 to request pickup Government-issued photo ID required at pickup for all FedEx SameDay services Cross-city, door-to-door delivery in just hours between select ZIP codes Available within select U.S. metro areas Request our contract-only FedEx SameDay City Route service for shipments that follow a regular scheduled route with multiple stops For more information, go to fedex.com/uspackages and select Same-Day Delivery, then FedEx SameDay City Go to fedex.com/samedaycity or call 1.800.399.5999 to see if we serve your city and to request pickup ϽÉÁ¬À½ÕÀÁÈÅÒÁÎÕ ÊÁÔЬ¾ÑÏÅÊÁÏϬÀ½ÕÀÁÈÅÒÁÎÕ Fulfill online orders fast. Most online orders are placed late in the day. With FedEx Extra Hours,™ you can offer customers in your local area next-day delivery for their orders to gain a competitive edge. We provide a late pickup at qualified locations combined with next-day FedEx Express® local delivery. See p. 12. Explore FedEx packaging. See p. 16 for the packaging options we offer for your FedEx Express® U.S. and international package shipments. For all FedEx Express packaging, contents should be compatible with the container and packed securely. Contents that distort the shape or size of the package may impact rating. FedEx First Overnight®FedEx Priority Overnight® FedEx Standard Overnight® Delivery the next business-day morning by 8, 8:30, 9 or 9:30 a.m. to most areas; additional extended locations provide delivery by up to 2 p.m. Optional Saturday delivery and pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57) Delivery the next business day by 10:30 a.m. to most businesses in the contiguous U.S. and by noon or 4:30 p.m. to residences and some rural areas Optional Saturday delivery and pickup available in select locations (see p. 132) Service available to and from Alaska and Hawaii (see pp. 51, 54 and 57) Delivery the next business day by 4:30 p.m. (by 8 p.m. to residences) Optional Saturday pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57) $WWDFKPHQW'6HUYLFH*XLGH 3 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Reach many customers 7 days a week with FedEx Home Delivery.® Customers shop online 24/7 and expect fast delivery. You can meet those expectations and earn customer loyalty by providing delivery to their homes throughout the week — including most residences on Saturdays and Sundays.1 It’s available within the U.S. for packages up to 150 lbs. ¬ËÎ ¬¾ÑÏÅÊÁÏϬÀ½ÕÀÁÈÅÒÁÎÕ Details at fedex.com/uspackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab U.S. package shipping ¾ÑÏÅÊÁÏÏÀÁÈÅÒÁÎÕÒŽÃÎËÑÊÀ FedEx Ground® Day-definite delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination Delivery by end of business day Available to every business address in all 50 states (inbound-only service for certain remote locations in Alaska and Hawaii) FedEx Ground Multiweight® rating can help you save money on multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx account executive if you qualify 1 Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. 2 See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx Ground Economy shipments. Post Office is a trademark of the U.S. Postal Service (USPS). FedEx Home Delivery®FedEx Ground® Economy Day-definite residential delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination Delivery by end of day Available to every U.S. residential address Mon.–Fri., and to most on Sat. and Sun.1 Packages up to 150 lbs. Options for appointment and evening delivery requirements1 For more information, go to fedex.com/homedelivery Contract-only service for shipping low-weight residential packages Delivery typically in 2–7 business days based on distance to destination (longer time-in-transit outside the contiguous 48 states) Final delivery is handled by FedEx Ground or another delivery service Packages up to 70 lbs. Contact your FedEx account executive for more information ÎÁÏÅÀÁÊÐŽÈÀÁÈÅÒÁÎÕÒŽÃÎËÑÊÀ Choose how fast your shipment needs to get there. Count on us for the delivery and on-time reliability you need. Most of the FedEx Express® and FedEx Ground® services on pp. 2–10 are backed by a money-back guarantee.2 FedEx 2Day® A.M. FedEx 2Day®FedEx Express Saver® Second-business-day delivery by 10:30 a.m. to businesses and by noon to residences and rural areas Optional Saturday pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57) Second-business-day delivery by 4:30 p.m. to most areas (by 8 p.m. to residences) Optional Saturday delivery and pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57), with delivery in 3 business days for certain shipments to Alaska and Hawaii Third-business-day delivery by 4:30 p.m. to most areas (by 8 p.m. to residences) Optional Saturday pickup available in select locations (see p. 132) Not available to or from Alaska or Hawaii $WWDFKPHQW'6HUYLFH*XLGH 4 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/en-us/service-guide/us-packages.html#AK-HI-shipping-information Alaska and Hawaii shipping Zone pricing Exceptions Refer to the following pages: U.S. Express Package Rates • To Alaska: pp. 51–53 • From Alaska: pp. 57–58 FedEx Ground and FedEx Home Delivery® Rates • Alaska: pp. 113–115 Delivery times are extended by 2–5 days (based on location), packages are delivered by a third-party carrier, tracking information might be delayed, shipments of alcohol are prohibited and pickup/ outbound service is not available to the Alaska ZIP codes found at fedex.com/content/dam/fedex/us- united-states/services/DAS_Contiguous_Extended_ Alaska_Hawaii_2021.pdf ½È½Ïǽ Reach Alaska and Hawaii with ease. Check the Terms section of the Service Guide for specific terms and conditions for shipping to and from Alaska and Hawaii. And get more information and resources at fedex.com/en-us/ service-guide/us-packages. html#AK-HI-shipping- information. Surcharges Dangerous goods/hazardous materials For delivery area surcharge information, go to p. 123 ÃÛêãåèÛßäÜåèã×êßåäåä½â×éá×éæÛÙßċÙéëèÙÞ×èÝÛé at fedex.com/content/dam/fedex/us-united-states/ services/DAS_Contiguous_Extended_Alaska_ Hawaii_2021.pdf Get information on Alaska dangerous goods and hazardous materials shipping at fedex.com/en-us/ service-guide/us-packages.html#AK-HI-shipping- information ÐååØê×ßäåĉéÞåèÛè×êÛçëåêÛéÛã×ßâInternationalRateQuotes@fedex.com or call 1.800.351.5187, option 4. Zone pricing Exceptions Refer to the following pages: U.S. Express Package Rates • To Hawaii: pp. 54–56 • From Hawaii: pp. 57–58 • Within Hawaii: p. 59 FedEx Ground and FedEx Home Delivery Rates • Hawaii: pp. 113–115 ZIP code 96742: Delivery times are extended by 2–3 days, with delivery by a cartage agent; there is an additional delivery area surcharge; and dangerous goods shipments are not available Hana Highway and Lánai Island: FedEx Ground delivers one day a week; FedEx Express delivers Monday– Friday; delivery area surcharge does not apply Lánai Island and Moloka’i Island: There is no FedEx Ground® outbound service; outbound shipments must be through FedEx Express HAWAII Surcharges Dangerous goods/hazardous materials For delivery area surcharge information, go to p. 123 ÃÛêãåèÛßäÜåèã×êßåäåäÄ×í×ßßéæÛÙßċÙéëèÙÞ×èÝÛé at fedex.com/content/dam/fedex/us-united-states/ services/DAS_Contiguous_Extended_Alaska_ Hawaii_2021.pdf Get information on Hawaii dangerous goods and hazardous materials shipping at fedex.com/en-us/ service-guide/us-packages.html#AK-HI-shipping- information ÐååØê×ßäåĉéÞåèÛè×êÛçëåêÛéÛã×ßâInternationalRateQuotes@fedex.com or call 1.800.351.5187, option 4. $WWDFKPHQW'6HUYLFH*XLGH 5 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Go online to get quotes. For rate and transit time quotes, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. You can also get a quote using the FedEx® Mobile app on your phone. See p. 19 for more information on FedEx Mobile. Details at fedex.com/internationalpackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab International package shipping FedEx® International Next Flight FedEx International First® Delivery in just hours, depending on flight availability Ðåã×àåèÙßêßÛéßäãåèÛêÞ×äÙåëäêèßÛé×äÚ territories Available 24 hours a day, 365 days a year Âåèæ×Ùá×ÝÛéëæêåâØéãåèÛíßêÞæèßåè׿æèåì×â Call 1.800.974.7333 to request pickup Government-issued photo ID required at pickup. The courier will provide a specialized air waybill Delivery in 1, 2 or 3 business days to select postal codes in more than 20 key global markets Delivery by 10 a.m. in 1 business day to Canada and Øï×ãßäØëéßäÛééÚ×ïêåÉÛîßÙåØëéßäÛéé days for nondocument shipments to Mexico) ÅäØåëäÚÚÛâßìÛèïØï%% &åè& ×ãêåãåéê areas, depending on destination ZIP code Go to fedex.com/internationalpackages and select FedEx International First for more information ½ÏÐÁÏЬÌËÏÏžÈÁÂÁÀÁÔÀÁÈÅÒÁÎÕ ÀÁÈÅÒÁÎÕÅÊËÎ ¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx International Priority® ÀÛâßìÛèïêïæßÙ×ââïßäåè ØëéßäÛééÚ×ïéêåãåèÛêÞ×äÙåëäêèßÛé and territories Reach major cities in Canada and Mexico typically in 1 business day Reach major cities in Europe and Asia by noon typically in 2 business days ÑÏßäØåëäÚÚÛâßìÛèïØï ×ãêåØëéßäÛééÛéßäãåéê×èÛ×é×äÚØï noon, 4:30 p.m. or 5 p.m. to residences and businesses in some rural areas, depending on destination ZIP code Ship until close of business from Western Europe to major East Coast markets in the U.S. for delivery by 4:30 p.m. the next business day See pp. 25–27 for countries and territories served by FedEx International Priority and other FedEx Express international package services ÂȽЬνÐÁÅÊÐÁÎʽÐÅËʽÈÏÄÅÌÌÅÊà FedEx® 10kg Box and FedEx® 25kg Box An easy, economical way to ship internationally. Pay a flat rate (based on ÚÛéêßä×êßåäíÞÛäïåëéÞßæëæêåâØéßäêÞÛÂÛÚÁîáݾåî×äÚëæêå "#âØéßäêÞÛÂÛÚÁî"áݾåî Delivery via FedEx International Priority typically in 1, 2 or 3 business days êåãåèÛêÞ×äÙåëäêèßÛé×äÚêÛèèßêåèßÛé Order these boxes at fedex.com or call 1.800.463.3339 (say “order shipping supplies”) Ship up to 150 lbs. You can ship envelopes and packages up to 150 lbs. using most FedEx Express® and FedEx Ground® U.S. and international package services. Some exceptions apply, so go to fedex.com/packageshipments and select a service to confirm weight limitations and package size requirements. $WWDFKPHQW'6HUYLFH*XLGH 6 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/internationalpackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab International package shipping ÀÁÈÅÒÁÎÕÓÅÐÄÅÊ"¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx International Economy® Cost-effective delivery typically in 2–5 business days to more than 215 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 90 countries and territories ÅÊÐÁÎʽÐÅËʽÈɽÅÈÀÁÈÅÒÁÎÕ FedEx International MailService® Fully customizable solution for mailing low-value, low-weight items such as apparel, books, brochures, catalogs and CDs FedEx or our designee sorts and stamps each piece, then tenders the shipment to the postal service in the destination country for delivery Delivery in 4–7 (Premium) or 7–11 (Standard) business days from pickup to hand-off to the destination country postal service Go to fedex.com/us/fims for details Contract-only service; contact your FedEx account executive for more information ÃÎËÑÊÀÀÁÈÅÒÁÎÕÐË¿½Ê½À½ FedEx International Ground® Economical day-definite ground delivery to Canada typically in 2–7 business days based on distance to destination Delivery by end of business day FedEx Ground Multiweight rating can help you save money on multiple-piece shipments weighing 150 lbs. or more. Ask your FedEx account executive if you qualify Customs clearance is included through our brokerage-inclusive service (a fee applies). Ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada Simplify your supply chain. Streamline your global shipping with our direct-distribution solutions for international package and freight shipments. See p. 10 for details. $WWDFKPHQW'6HUYLFH*XLGH 7 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/usfreight U.S. freight shipping ÑÎÃÁÊÐÀÁÈÅÒÁÎÕ ÀÁÈÅÒÁÎÕÅÊËÎ ¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx First Overnight® Freight FedEx 1Day® Freight FedEx 2Day® Freight FedEx 3Day® Freight Next-business-day morning delivery for critical palletized freight Delivery by 9 or 10:30 a.m. to most primary service area ZIP codes Available throughout all 50 states Saturday pickup and delivery available in many major markets for an additional charge Advance confirmation required Next-business-day delivery by 10:30 a.m. or noon to most locations Available throughout all 50 states (Hawaii service is to and from the island of Oahu only) Saturday pickup and delivery available in many major markets for an additional charge Advance confirmation required Second-business-day delivery by noon to most locations Available throughout all 50 states (Hawaii service is to and from the island of Oahu only) Saturday pickup and delivery available in many major markets for an additional charge Third-business-day delivery by 3 p.m. to most locations Available throughout all states except Alaska and Hawaii Saturday pickup available in many major markets for an additional charge Create your shipment. Go to fedex.com and select Ship or call 1.800.332.0807 to ship via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight. FedEx SameDay® Freight For your most urgent freight shipments Delivery in just hours for shipments of 151 lbs. or more composed of multiple packages or palletized freight Available 365 days a year throughout all 50 states Go to fedexsameday.com or call 1.800.399.5999 to request pickup $WWDFKPHQW'6HUYLFH*XLGH 8 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/usfreight U.S. freight shipping ÈÁÏϬÐĽʬÐÎÑ¿ÇÈ˽À¯ÈÐȰÂÎÁÅÃÄÐÀÁÈÅÒÁÎÕ ¿ÎÅÐÅ¿½ÈÀÁ½ÀÈÅÊÁϽÊÀÏÌÁ¿Å½ÈÐÕÏÄÅÌÉÁÊÐÏ FedEx Custom Critical® (U.S. and international) Same-day or next-business-day delivery of your most challenging shipments, from specialty freight to shipments on critical deadlines Services include Surface Expedite® solutions throughout North America (no size or weight restrictions) and global air solutions, plus services for delicate, high-security or temperature-sensitive freight Available 365 days a year For more information, go to customcritical.fedex.com or call 1.800.762.3787 USE OF AN ENTIRE AIRCRAFT FedEx® Charters Charter an entire FedEx aircraft for special shipments You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally For more information, go to fedex.com/charters or email chartersales@fedex.com 1 A.M. Delivery is not available to all locations. To check destination eligibility, go to fedex.com/amfreight. 2 All FedEx Freight services are subject to the terms and conditions of the FXF 100 Series Rules Tariff. 3 Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox. ÏßãæâßÜïÈÐÈ freight shipping. The FedEx Freight box makes transporting LTL freight shipments easy. It helps protect your shipments and provides you with a simple, predictable flat rate3 — and no freight classification is required. The box is available in two convenient sizes for shipments weighing less than 1,200 lbs. within the contiguous U.S. Go to fedex.com/freightbox for more information. FedEx Freight® (U.S. and international)FedEx Freight® Direct Value-added delivery of LTL freight, palletized or nonpalletized One streamlined network with two reliable shipping services: Choose FedEx Freight® Priority when speed is critical or FedEx Freight® Economy when you can trade time for savings A.M. Delivery 1 and Close of Business Delivery options available for an additional charge when you want delivery by a scheduled time No-fee money-back guarantee2 offered for FedEx Freight Priority shipments (for customers on our standard rate tariff) All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico For more information, go to fedex.com/usfreight or call 1.866.393.4585 For fast transit of large and palletized goods to residential homes and specializing in delivery inside recipients’ homes or businesses Basic: delivers to a residential ground-level front door, back door, or garage without an appointment (no signature required); this service reaches nearly 100% of the population of the U.S. Basic by Appointment: delivers to a customer's residential ground-level front door, back door or garage with an appointment; this service reaches nearly 100% of the population of the U.S. Standard: delivers to the first ground-level room inside a home or business; maximum per-piece weight is 150 lbs. up to 1,500 lbs. per pallet weight; this service reaches 90% of the population of the continental U.S. Premium: delivers to any room of choice inside a home or business with the option of package removal; maximum per-piece weight is 300 lbs. up to 1,500 lbs. per pallet weight; all Premium shipments are delivered by two drivers; this service reaches 90% of the population of the continental U.S. For more information, go to fedex.com/freightdirect $WWDFKPHQW'6HUYLFH*XLGH 9 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/internationalfreight International freight shipping ÀÁÈÅÒÁÎÕÅÊËÎ ¾ÑÏÅÊÁÏÏÀ½ÕÏ ÀÁÈÅÒÁÎÕÅÊ"¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx International Economy® Freight Delivery typically within 5 business days to more than 130 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 50 countries and territories Advance confirmation required To use this service, select Ship at fedex.com or call 1.800.332.0807 FedEx International Premium®FedEx International Express Freight® and FedEx International Airport-to-Airport SM Delivery typically in 1, 2 or 3 business days for high-priority controlled export shipments and dangerous goods Available to more than 30 countries and territories (see p. 109) Pickup available in the U.S. for an additional charge To use this service, complete the FedEx IATA (023) Air Waybill or the IATA Neutral Air Waybill Advance confirmation required: Call 1.877.398.5851 Airport-to-airport delivery typically in 2 or 3 business days via FedEx International Express Freight and typically in 3–5 business days via FedEx International Airport-to-Airport To use these services, complete the FedEx IATA (023) Air Waybill or the IATA Neutral Air Waybill For more information, including rates, call FedEx Express Freight Customer Service at 1.877.398.5851 ÎÁÈŽ¾ÈÁ½Åο½ÎÃËÏÁÎÒÅ¿ÁÏ Ship 151 lbs. or more. FedEx Express® Freight services accept pallets weighing 151 lbs. or more, most with no limit on total shipment weight. Some exceptions apply, and prior approval may be required. Go to fedex.com/freightshipments and select a service to confirm weight limitations and pallet size requirements. FedEx International Priority® Freight Delivery typically in 1, 2 or 3 business days to more than 130 countries and territories ÑÏßäØåëäÚÚÛâßìÛèïØï ×ãåèäååäêåã×äïâåÙ×êßåäé Pickup and delivery options at your door or the airport Advance confirmation required To use this service, select Ship at fedex.com or call 1.800.332.0807 See p. 28 for countries and territories served by FedEx International Priority Freight and FedEx International Economy® Freight $WWDFKPHQW'6HUYLFH*XLGH 10 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/internationalfreight International freight shipping AIR AND OCEAN FREIGHT FORWARDING FedEx Trade Networks® (U.S. and international) End-to-end global shipping solutions that help with the complexities of international trade Air freight forwarding solutions connect you to global markets with flexible delivery times to optimize your global trade FedEx International Direct Economy OceanSM: Flexible ocean freight forwarding between major worldwide destinations FedEx International Direct Priority OceanSM: Reliable ocean delivery solution to the contiguous U.S. from select locations in Asia and Europe For more information, go to ftn.fedex.com or call 1.800.249.2953 Choose these solutions for seamless, door-to-door delivery across borders. Contact your FedEx account executive for more information on services and rates ÀÅÏÐΞÑÐÅËÊÏÁÎÒÅ¿ÁÏ FedEx International Priority DirectDistribution® and FedEx International Priority DirectDistribution® Freight FedEx International Economy DirectDistributionSM Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country Available between more than 65 countries Ship packages or palletized freight (package-only shipments destined to multiple European Union countries can be cleared as a single entry) Delivery typically in 1–4 business days Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country Available from Asia-Pacific and Latin America countries to more than 55 countries Ship packages or palletized freight Delivery typically in 4–7 business days FedEx® International DirectDistribution: Surface FedEx International DirectDistribution: Air and ocean Shipments from U.S., Canada and Mexico origins are individually labeled and consolidated, then transported via FedEx Express, FedEx Ground or FedEx Freight to the U.S. and Canada for delivery to individual recipients Shipments are consolidated at manufacturing points in Asia, Europe and select Latin America locations, then transported by plane or ship to the U.S. and Canada for delivery to individual recipients Get global information. For country profiles, regulatory updates, help with preparing export documentation and other key international shipping information, go to fedex.com/gtm to access FedEx® Global Trade Manager. To speak with a FedEx International Customer Service representative, call 1.800.463.3339 and say “international services.” $WWDFKPHQW'6HUYLFH*XLGH 11 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/returnsolutions Return shipping solutions ÎÁÐÑÎÊȽ¾ÁÈÏ FedEx Print Return Label and FedEx Email Return Label (FedEx Express and FedEx Ground) FedEx Print Return Label and FedEx Email Return Label (FedEx Ground Economy) FedEx Express® Billable Stamps and FedEx Ground® Package Returns Program Create return shipping labels on your computer or shipping system. Then simply print and provide the label to your customer or send it via email For international returns, you can create customs documentation in addition to the return label. You also can choose to make email return labels and customs documents editable, if contents change from the original outbound shipment You also can allow customers to create and print return labels directly from your website to be used as needed Your customers can drop off their return packages at FedEx locations or use a FedEx pickup to give their packages to us Create return shipping labels on your computer or shipping system. Then simply print and provide the label to your customer or send it via email You also can allow customers to create and print return labels directly from your website to be used as needed Your customers can drop off their return packages with the USPS, as well as at any FedEx retail location, FedEx OnSite location or FedEx® Drop Box Contract-only service that’s ideal for high- volume, low-weight residential returns where a USPS tender point is needed; contact your FedEx account executive for information Manage returns by specifying a delivery service in advance for FedEx to preprint on your return labels Provide the preprinted return label to your customer, who can apply it as needed Your customers can drop off their return packages at FedEx locations or use a FedEx pickup to give their packages to us RETURN TAGS FedEx ExpressTag® and FedEx Ground® Call Tag Two easy ways for your customers to return packages You specify the pickup location and FedEx provides the return shipping label to your customer at pickup Your customer simply needs to have the package ready for pickup when we arrive Manage global returns. Make return shipping easy for you and your international customers with FedEx® Global Returns. You create the return label and applicable customs documents for your customer and designate an international package or freight service for the return shipment. Plus, you can provide editing capabilities so your customers can update key information such as quantity and weight. For details, go to fedex.com/us/global-returns. $WWDFKPHQW'6HUYLFH*XLGH 12 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/options Special options ÀÁÈÅÒÁÎÕËÌÐÅËÊÏ FedEx Delivery Manager®FedEx® Delivery Signature Options Hold at Location FedEx Home Delivery convenient delivery options Convenience and flexibility for deliveries to your home Find out about upcoming deliveries; get proactive status updates; or select delivery options such as a preferred date, time, or date and time combination Request delivery to another address in your neighborhood or across the U.S., or have your packages held for pickup at a FedEx location Go to fedex.com/delivery or download the FedEx® Mobile app to sign up Terms, conditions and some fees may apply Options when you need a signature upon delivery: Indirect Signature Required, Direct Signature Required or Adult Signature Required In the U.S. and Canada, Indirect Signature Required is available for residential shipments only For more information, go to fedex.com/options, choose Pickup and Delivery, and then select FedEx Delivery Signature Options Have your eligible FedEx Express or FedEx Ground shipment held for pickup at a participating FedEx location Select this option when you prepare the shipment or request that the shipment be held at our location once it’s on its way To find locations where this option is available, go to fedex.com/locate and enter an address, then select “Hold at location” from the More drop-down menu When recipients have special delivery needs FedEx Date Certain Home Delivery®: Request delivery on a specific date you select, Mon.–Sat. (provided the selected date is not before the standard delivery date and is within 14 days from the pickup date) FedEx Evening Home Delivery®: Request delivery between 5 and 8 p.m. on the scheduled date of delivery FedEx Appointment Home Delivery®: We contact the recipient in advance to arrange delivery on a specific date and by a scheduled time ÌÅ¿ÇÑÌËÌÐÅËÊÏ Get information at your door. If you’re away when we stop by your location, we’ll leave a door tag that provides the key details you need about your package pickup or delivery. With the FedEx® Mobile app you can scan the barcode on the door tag to sign for your package, or request to have it redirected. Pickup at your location FedEx Extra Hours™ Go to fedex.com/pickup to schedule a one-time pickup at your location for FedEx Express, FedEx Ground and FedEx Express Freight shipments. You also can view, edit or cancel your pickups, and create email notifications to keep recipients informed about the shipment You also can schedule a pickup by calling 1.800.463.3339 (say “schedule a pickup”) FedEx will only pick up shipments billed to a FedEx account number. Shipments paid for by cash, check or credit card must be taken to a staffed shipping location (a government-issued photo ID is required) Contact your FedEx account executive or call 1.800.463.3339 to see if you qualify for a regular scheduled pickup, a FedEx Ground® Automated Pickup or a FedEx Express Automated Pickup For qualified shippers: Make online ordering easy and convenient for local customers with FedEx Extra Hours, which allows you to provide time-definite, next-day local fulfillment of customer orders even when they’re placed late in the day We provide a late pickup at your location, then next-day FedEx Express delivery to eligible ZIP codes in your local area; available within 114 U.S. metro areas Go to fedex.com/en-us/service-guide/ pickup-delivery.html and select Pickup Options, then FedEx Extra Hours, for more information Contract-only service; contact your FedEx account executive for details $WWDFKPHQW'6HUYLFH*XLGH 13 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/options Special options FedEx® Collect on Delivery (C.O.D.)FedEx Ground® C.O.D.FedEx Ground® Electronic C.O.D. (E.C.O.D.) We collect payment from your recipient and return payment to you the next business day (where available; otherwise via FedEx 2Day) Available with most FedEx Express U.S. services Three payment-collection options: Currency C.O.D., guaranteed funds C.O.D. or regular C.O.D. Direct deposit of your C.O.D. payment We deposit the payment in your bank account within 24 or 48 hours after delivery, whichever you choose ¿ËÈÈÁ¿Ð¬ËʬÀÁÈÅÒÁÎÕ̽ÕÉÁÊÐ FedEx International Broker Select® FedEx International Controlled Export Select a customs broker other than FedEx to clear a shipment Just provide broker contact information on your documentation Customs-cleared, door-to-door delivery in 1, 2 or 3 business days for controlled U.S. exports Choose this option for certain in-bond shipments and goods moving under a U.S. Drug Enforcement Administration permit or U.S. State Department license ÏÌÁ¿Å½ÈĽÊÀÈÅÊÃÏÁÎÒÅ¿ÁÏ ÅÊÀÑÏÐÎÕÏËÈÑÐÅËÊÏ Solutions for specialized shipments Go to fedex.com/options and select Industry Solutions for information on FedEx® solutions for special shipping needs, including: • Distribution and order handling services for critical, time-sensitive parts through FedEx Supply Chain • Solutions for the aerospace and healthcare industries, such as temperature-control services and enhanced shipment monitoring ÌÎËËÂËÂÀÁÈÅÒÁÎÕ FedEx Signature Proof of Delivery Request an image of your recipient’s signature by selecting All Tracking Services from the Tracking tab at fedex.com, then Obtain Proof of Delivery Available for FedEx Express, FedEx Ground and FedEx Freight shipments Delivery or pickup on a Saturday Package delivery or pickup on a Saturday is available in most U.S. cities and in select international locations To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com ϽÐÑÎÀ½ÕÏÁÎÒÅ¿Á $WWDFKPHQW'6HUYLFH*XLGH 14 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/dangerousgoods and fedex.com/hazardousmaterials Dangerous goods and hazardous materials ÀÁÈÅÒÁÎÕÏËÈÑÐÅËÊÏÂËÎÏÄÅÌÉÁÊÐÏ THAT CONTAIN DANGEROUS GOODS Dangerous goods (FedEx Express) Reliable delivery and support when your U.S. or international shipments contain dangerous goods fedex.com/dangerousgoods contains shipping checklists, job aids and other resources to help you prepare your shipments We offer seminars that provide you with the government-required training you need to tender dangerous goods shipments to us. Go to fedex.com/ dangerousgoods and select Get Training for more information To speak with a dangerous goods shipping professional, call 1.800.463.3339 and say “dangerous goods” (outside the U.S. call 1.901.375.6806) ÀÁÈÅÒÁÎÕÏËÈÑÐÅËÊÏÂËÎÏÄÅÌÉÁÊÐÏ ÐĽпËÊнÅÊĽֽÎÀËÑÏɽÐÁÎŽÈÏ Hazardous materials (FedEx Ground) Safe, reliable delivery when your shipments contain hazardous materials fedex.com/hazardousmaterials provides sample forms, examples of completed packaging, details on accepted and prohibited materials, and other helpful information Our Ship Safe. Ship Smart. online training covers U.S. Department of Transportation regulations and shipping practices that are required when shipping hazardous materials via FedEx Ground. Go to shipsafeshipsmart.com for more information on the courses we offer, including general training and instruction on how to safely ship batteries To speak with a hazardous materials shipping professional, call 1.800.463.3339 and say “hazardous materials.” You must complete an approval process to ship hazardous materials via FedEx Ground. Contact your FedEx account executive for help with this process Note: As of January 1, 2021, packages that meet certain exceptions listed in the Department of Transportation (DOT) Hazardous Material Regulations (HMR), section 49 CFR 173, must display the Limited Quantity mark for all modes of transport; packages that display the obsolete ORM-D Consumer Commodity markings may be returned to the shipper (RTS) for noncompliance after this date The Limited Quantity mark uses a familiar diamond shape similar to the common DOT labels such as flammable liquid, corrosive, and miscellaneous/class 9 It is ultimately the shipper’s responsibility to understand and comply with the Limited Quantity provisions contained in 49 CFR 173 where applicable When shipping dry ice packages via FedEx Ground beginning April 20, 2020, the following must be adhered to: • Shippers offering dry ice must notify the driver at pickup • Packages must be marked that they contain dry ice; see label examples in the Marking and Labeling section at fedex.com/en-us/service-guide/hazardous-materials/how-to-ship.html • The dry ice option in automation must be utilized for shipments containing dry ice Ship lithium batteries safely. If you ship lithium batteries via FedEx Express, please note that to help ensure safe transport, batteries classified as UN 3090 or UN 3480 must be tendered to us as fully regulated dangerous goods, with a Shipper’s Declaration for Dangerous Goods and all required dangerous goods marking and labeling. For more information on shipping lithium batteries, go to fedex.com/dangerousgoods and select How to Ship. Ship dangerous goods and hazardous materials. Dangerous goods shipments (FedEx Express) can be dropped off at select, staffed FedEx Ship Center® locations or you can arrange for pickup. Go to fedex.com/locate to find a FedEx Ship Center location near you that accepts dangerous goods shipments or go to fedex.com/pickup to arrange for pickup. Hazardous materials shipments (FedEx Ground) cannot be dropped off for shipment, and must be picked up. Go to fedex.com/pickup to arrange for pickup of your hazardous materials shipment. $WWDFKPHQW'6HUYLFH*XLGH 15 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Ì×ÙáßäÝèÛéåëèÙÛé×äÚéëææâßÛé ̽¿ÇÅÊýÊÀ̽¿Ç½ÃÁ¬ÀÁÏÅÃÊÎÁÏËÑοÁÏ Ask our pros Bring your items to the nearest FedEx Office location and let us pack them for you. To find a location, go to fedex.com/locate Improve your packaging strategies with help from the pros at FedEx Packaging Services, who offer a variety of design, testing and engineering information services, including on-site support from our nationwide team of field packaging engineers. To download guides and applications and get contact information, go to fedex.com/packaging and select Testing and Design Watch videos on how to pack. Go to fedex.com/packaging, then select How to Pack for videos that will help you polish your packing techniques. You’ll get information on how to pack, seal and label your shipments; best packing practices for computers; and simple steps you can take to properly package framed artwork. ÀËÓÊÈ˽À½¾ÈÁ̽¿Ç½ÃÅÊÃÃÑÅÀÁÏ Get the guides From general guidelines to strategies for packing flowers and plants, perishables, and other frequently shipped items, our packaging guides have the information you need. The guides cover: • General guidelines • Freight guidelines • Auto and mechanical parts • Batteries You can find these guides at fedex.com/en-us/shipping/packing/how-to-pack.html • Clinical samples • Computers • Dangerous goods • Flowers and plants • Perishable shipments • UN 3373 shipments Details at fedex.com/packaging and fedex.com/packagingfreight ÐÅÌÏÐË̽¿ÇÈÅÇÁ½ÌÎË FedEx Express and FedEx Ground shipments FedEx Freight shipments New packaging or like-new packaging is recommended. If you're reusing packaging, make sure there are no holes, tears, dents or creases. All previous shipping labels and barcodes must be covered or concealed Place 3 inches of cushioning — air cellular cushioning, corrugated fiberboard, foam pads or molded plastic — on the bottom, top and sides. Put a copy of the label inside the package Apply at least three strips of packing tape (no duct or masking tape) 2 inches or wider evenly across all flaps and seams, top and bottom Secure your label or pouch on the package’s largest surface, away from folds or seams. If you’re using a pouch, be sure to reseal it after inserting the shipping label Skids may be palletized or non-palletized, weigh up to 20,000 lbs., and measure up to 21 feet in length Use proper cushioning, blocking, bracing, banding, stretchwrapping, and standard wood or plastic pallets Use descriptive labels (see p. 16 for details on our label library). Complete the Bill of Lading with an accurate piece count and description Go to fedex.com/packagingfreight and select Freight Packaging Tips for more information on how to pack items such as bags, cartons, crates, drums, engines and pipes $WWDFKPHQW'6HUYLFH*XLGH 16 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/packaging and fedex.com/packagingfreight Ì×ÙáßäÝèÛéåëèÙÛé×äÚéëææâßÛé Ship more sustainably. All FedEx packaging is recyclable and 49% is made from recycled content. Most FedEx paks may be reused for shipments if the pak is in like- new condition and the contents are nonbreakable. Clinical paks and FedEx paks made of Tyvek cannot be reused. See how FedEx connects the world in responsible and resourceful ways at environment.fedex.com. Get boxes and supplies. When you’re ready to pack, we have corrugated boxes, tape, padded mailers and other supplies, plus specialty boxes for: • Tablet and laptop computers • Other small electronics such as cellphones • Golf clubs and golf bags • Luggage and framed art Purchase these supplies at FedEx Office and FedEx Ship Center locations. Availability varies by location. Go to fedex.com/packandship for a complete list of options. ̽¿Ç½ÃÅÊÃÂËÎÂÁÀÁÔÁÔÌÎÁÏÏÏÄÅÌÉÁÊÐÏ FedEx Freight shipping labels ÂÁÀÁÔÂÎÁÅÃÄÐȽ¾ÁÈÏ Using descriptive labels helps you identify your FedEx Freight shipments and their special handling needs. These labels are provided for your convenience only. FedEx has no liability for its failure to honor or follow any information or special handling instructions contained on a shipping label. To access our library of printable shipping labels, including the examples shown above, select Shipping Label Library at fedex.com/packagingfreight Use these packaging options for FedEx Express shipments only. Any other use is prohibited. Go to fedex.com/packaging and select FedEx Express Supplies for more FedEx Express packaging options and package-acceptance information Envelopes Paks Boxes For letter-size and legal-size documents Tear-resistant, water-resistant and reusable* * Clinical paks and FedEx paks made of Tyvek cannot be reused. Sturdy boxes in a variety of sizes Clinical paks and boxes $WWDFKPHQW'6HUYLFH*XLGH 17 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/createlabels Shipping labels and documentation Commercial Invoice Certificate of Origin Electronic Export Information (EEI) Official transaction record between exporters and importers Submit one signed original and two copies for FedEx Express, and three copies for FedEx International Ground For FedEx Ground Economy shipments to Puerto Rico; Guam; U.S. Virgin Islands; all U.S. territories; and military APO, FPO and DPO destinations, a CN 22 clearance declaration form is required by the United States Record of where the products you ship were manufactured Submit one original Self-file EEI information or authorize us to file on your behalf via FedEx Export AgentFile® ÃËÒÁÎÊÉÁÊЬÎÁÍÑÅÎÁÀÑÏÁÔÌËÎÐÀË¿ÑÉÁÊнÐÅËÊ FedEx Express U.S.FedEx Express international FedEx Ground FedEx Freight FedEx Express Package US Airbill: For package shipments within the U.S. (manual airbills can be used for FedEx One Rate® shipments only if processed at a FedEx Office or FedEx Ship Center location) FedEx Express Freight US Airbill: For freight shipments within the U.S. FedEx® International Air Waybill: For most international package shipments FedEx® Expanded Service International Air Waybill: For international package and freight shipments, dangerous goods, FedEx International Broker Select shipments, and certain shipments covered by a letter of credit that require a courier receipt FedEx Ground barcode labels: Separate labels for FedEx Ground, FedEx International Ground and FedEx Home Delivery to use with an address label you create FedEx Ground Declared Value Shipment Form: If you use preprinted barcode labels, provide this form to us only when you have a shipment with declared value FedEx Freight Bill of Lading and other forms: Go to fedex. com /freight-forms for U.S. and international shipping forms ÏÄÅÌÉÁÊÐÀË¿ÑÉÁÊнÐÅËÊÌÎÁ̽ÎÁÀɽÊѽÈÈÕ FedEx Ship Manager® at fedex.com FedEx Ship Manager® Lite Create labels for FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Ground Economy and FedEx Freight shipments Available 24 hours a day, 365 days a year Go to fedex.com and select All Shipping Services from the Shipping tab, then Go to FedEx Ship Manager An easy way to prepare FedEx Express, FedEx Ground and FedEx Home Delivery shipments even if you don’t have a FedEx account number Available for single-piece shipments only Go to fedex.com and select All Shipping Services from the Shipping tab, then Go to FedEx Ship Manager ¿ËÊÒÁÊÅÁÊÐÓ½ÕÏÐË¿ÎÁ½ÐÁÏÄÅÌÌÅÊÃȽ¾ÁÈÏËÊÈÅÊÁ Create labels on the go. Use the FedEx® Mobile app to create a shipping label for your FedEx Express, FedEx Ground or FedEx Home Delivery shipment, then print it at a FedEx staffed location. See p. 19 for more information. $WWDFKPHQW'6HUYLFH*XLGH 18 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Office locations FedEx Ship Center® locations FedEx Authorized ShipCenter® locations FedEx Office® Print and Ship Centers: Your access point to printing and shipping expertise Drop off packages and handle other business needs at more than 2,100 locations Utilize our full range of FedEx Express and FedEx Ground delivery services Rely on pack-and-ship pros who can answer questions and pack your shipment Have FedEx Express and FedEx Ground shipments held for pickup Note: FedEx Office® products, services and hours vary by location Shipping specialists to help you choose a delivery service, complete documentation and create shipping labels Many locations are open late and on Saturdays to accommodate your schedule Check fedex.com/locate for the list of ser vices offered at each location Independently owned locations for packaging and shipping services Ship FedEx Express and FedEx Ground packages at most locations Access faxing, copying and other business services Note: Rates for processing packages reflect each location’s own pricing policies FedEx ShipSite® at Office Depot® and OfficeMax® locations FedEx® Drop Box locations FedEx OnSite locations Choose from FedEx Express and FedEx Ground U.S. and international shipping services Drop off packages or process them at the counter, purchase packaging supplies, and handle other business needs Available at more than 1,300 Office Depot and OfficeMax locations More than 35,000 drop boxes in office buildings, shopping malls, FedEx Office locations, airports and other convenient locations Drop off your FedEx Express, FedEx Ground and FedEx Ground Economy shipments Most have a limited quantity of FedEx Express airbills and packaging supplies All offer Monday–Friday pickup, and some also offer pickup on Saturdays No cash, check or credit card payments are accepted Pick up your FedEx packages at convenient retail locations in your area You can also drop off prepackaged, prelabeled FedEx Express and FedEx Ground U.S. and international shipments Available at nearly 9,000 Walgreens locations, and select Albertsons and Kroger locations, in the U.S. and Puerto Rico ÏнÂÂÁÀÏÄÅÌÌÅÊÃÈË¿½ÐÅËÊÏ ÏÄÅÌÌÅÊÃÀÎËÌ˽ÊÀÌÅ¿ÇÑÌÈË¿½ÐÅËÊÏ Details at fedex.com/pickupanddropoff ÌßÙáëæ×äÚÚèåæåÜÜ Find a location. Go to fedex.com/locate for a FedEx shipping location in your area, or check the FedEx® Mobile app on your phone. Some FedEx Office locations are open 24 hours a day, 7 days a week. $WWDFKPHQW'6HUYLFH*XLGH 19 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/createlabels and fedex.com/trackingsolutions Mobile access and tracking É˾ÅÈÁ½¿¿ÁÏÏ FedEx® Mobile website FedEx® Mobile apps Create shipping labels and manage your shipping on fedex.com right from your mobile phone or web-enabled device • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations no matter where you are • Manage and track. Request to hold a package at a FedEx location, sign for a FedEx Express package, request a vacation hold or provide other delivery instructions. You can also track the status of your shipments • Ship packages. Create, email and print U.S. domestic and international shipping labels while on the go. Choose Mobile Shipping Label to generate a barcode that can be scanned at a FedEx Office location or FedEx Ship Center • Schedule a pickup. Just enter your address and shipment information, and we’ll come to you Create shipping labels and manage your shipping on the go with FedEx Mobile apps for iPhone® and AndroidTM • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations no matter where you are • Manage and track. Request to hold a package at a FedEx location, sign for a FedEx Express package, request a vacation hold or provide other delivery instructions. You can also track the status of your shipments and enable text alerts and push notifications to receive delivery-status updates on your phone or Apple Watch® wrist wearable device • Ship packages. Create, email and print U.S. domestic and international shipping labels while on the go. Available for single-piece shipments only • Scan barcodes. Scan the barcode on a FedEx label or door tag to track or manage your shipments • Download the apps. Go to fedex.com/us/mobile or to the Apple® or Google PlayTM app stores ÏÄÅÌÉÁÊЬÏнÐÑÏÑÌÀ½ÐÁÏ FedEx® Tracking at fedex.com FedEx InSight® Take advantage of detailed shipment-status updates, search capabilities and other tools that help you manage your shipments: • Track the status of FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Ground Economy, FedEx Freight and FedEx Custom Critical shipments • Track by tracking number, reference number, door tag number, FedEx Office order number or government Transportation Control Number (TCN) • Enter multiple tracking numbers to track up to 30 shipments at a time • Receive email or text notifications on the status of your shipments • Review status updates in a calendar or list view to help you plan more effectively • Nickname shipments, add personalized notes about shipments and create watch lists for key deliveries • Filter shipments by reference number, shipment date, company name, shipment exception and other variables • View, print, email or fax FedEx Signature Proof of Delivery letters • Export shipment information in CSV or XML formats Account management tool that lets you request shipment visibility* to additional accounts and addresses Limited shipment-status tracking solution available for large-volume shippers Select All Tracking Services from the Tracking tab at fedex.com, then select Access FedEx InSight under FedEx Express or FedEx Ground for more information * Shipment visibility allows for seamless tracking using FedEx® Advanced Tracking. $WWDFKPHQW'6HUYLFH*XLGH 20 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/accountmanagement Account management FedEx® Billing Online Manage your billing process end to end: • Schedule and make payments up to 15 days beyond the date you enter payment information via electronic funds transfer (EFT), automatic debit or paper check • Combine multiple invoices into a single payment • Review individual shipment details or a complete invoice • Request invoice adjustments or a review of shipping charges • Create PDF files of your invoices that you can archive or email To register, select View & Pay Bill from the Support tab at fedex.com ÏÐÎÁ½ÉÈÅÊÁÀÅÊÒËÅ¿ÁÌÎË¿ÁÏÏÅÊà ¿ËÊÐÎËÈËÒÁÎÅʾËÑÊÀÏÄÅÌÌÅÊÿËÏÐÏ FedEx Electronic Data Interchange (EDI) Integrate your accounts-payable process with electronic FedEx invoice, remittance and adjustment data Call 1.888.450.1774 or contact your FedEx account executive for more information FedEx Ground® COLLECT A payment option that allows you, as the recipient, to be invoiced directly for inbound shipments so you can control costs and avoid charges added by suppliers Contact your FedEx account executive for more information Electronic funds transfer or automatic debit Check or money order Credit card Cash Requires a FedEx account number and prior approval Preferred remittance channels: • FedEx® Billing Online • Electronic data interchange (EDI) Includes cashier’s checks and traveler’s checks We do not accept counter checks or third-party checks Preferred remittance channels: • FedEx or customer-provided paper remittance • Electronic data interchange (EDI) Bill your FedEx account charges directly to a credit card Preferred remittance channels: • FedEx Billing Online • Electronic data interchange (EDI) • Direct bill credit card Pay with cash Not an available option at some FedEx shipping locations ÉÑÈÐÅÌÈÁÉÁÐÄËÀÏËÂ̽ÕÅÊýÊÀÎÁÉÅÐÐÅÊÃÂËν¿¿ËÑÊпĽÎÃÁÏ 1,2 1 FedEx® Retail Rates apply to all shipments originating in the U.S. if you pay with cash, check, debit card or credit card instead of using a valid FedEx account number when you ship. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments. ËÊÈÅÊÁ½¿¿ËÑÊÐɽʽÃÁÉÁÊÐ Open an account. You can apply for a FedEx account at fedex.com, at a staffed FedEx location or by calling 1.800.463.3339 (say “new account setup”). Then go to the New Customer Center at fedex.com/new. $WWDFKPHQW'6HUYLFH*XLGH 21 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Find your rate Standard list rate, surcharge and fee changes 23 How to calculate your rate 24 International express package zones 25 International express freight zones 28 Canada zones 29 Contiguous U.S. express package rates: Zones 2–8 30 FedEx First Overnight® 30 FedEx Priority Overnight® 30 FedEx Standard Overnight® 30 FedEx 2Day® A.M. 30 FedEx 2Day® 30 FedEx Express Saver® 30 Alaska and Hawaii package rates 51 U.S. express multiweight rates 60 FedEx SameDay® and FedEx SameDay® Freight rates 62 FedEx SameDay® City rates 64 FedEx One Rate® 67 U.S. express freight rates 68 FedEx First Overnight® Freight 68 FedEx 1Day® Freight 68 FedEx 2Day® Freight 68 FedEx 3Day® Freight 68 Puerto Rico rates (U.S. export) 69 Canada rates (U.S. export) 71 Mexico rates (U.S. export) 73 International express package rates (U.S. export): 74 Zones D–O FedEx International First® 74 FedEx International Priority® 74 FedEx International Economy® 74 International express multiweight rates (U.S. export) 86 Canada rates (U.S. import) 87 Mexico rates (U.S. import) 88 International express package rates (U.S. import): 89 Zones D–P FedEx International First 89 FedEx International Priority 89 FedEx International Economy 89 International express multiweight rates (U.S. import) 102 FedEx® International Next Flight zones and rates 103 (U.S. export and U.S. import) International express freight rates 107 (U.S. export and U.S. import) FedEx International Priority® Freight 107 FedEx International Economy® Freight 107 FedEx International Premium® 109 FedEx Ground rates 110 FedEx Ground® 110 FedEx Home Delivery® 110 FedEx International Ground® 116 Other transportation-related fees and shipping information 117 $WWDFKPHQW'6HUYLFH*XLGH 22 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Rate tools FedEx provides several ways for you to calculate your rates. Go to fedex.com/ratefinder to get started. For FedEx SameDay® rate quotes, go to fedexsameday.com and select Rate. ÍëßÙáêßæé ÃÛê×éæÛÙßċÙè×êÛçëåêÛßäêÞèÛÛÛ×éïéêÛæé Enter your shipping information, including origin, destination and scheduled shipping date. Enter the package information and select additional shipment options, if applicable. ÃÛêïåëèè×êÛçëåêÛ3. 2. 1. ÃÛê×éæÛÙßċÙè×êÛçëåêÛßäêÞèÛÛÛ×éïéêÛæé Download rates • Use this tool if you know the service you want. • Select the Rate Tools tab at fedex.com/ratefinder. Download rates Get rates on the go You can also get a rate quote using the FedEx® Mobile apps for iPhone® and Android.™ Go to fedex.com/us/mobile to download FedEx apps. Or go to the Apple® or Google Play™ app stores. Get rates on the go $WWDFKPHQW'6HUYLFH*XLGH 23 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Standard list rate, surcharge and fee changes For information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/shipping-rates. Rate information online Go to fedex.com/us/shipping-rates for information on FedEx rates, surcharges and fees, including: • Changes to FedEx rates, surcharges and fees. • Other important changes that may affect your shipping rates. • Access to downloadable rate tables. • Answers to frequently asked questions. Rate information online Standard list rates The standard list rates in this FedEx Service Guide, which are effective January 4, 2021, supersede the standard list rates shown in the January 6, 2020, FedEx Service Guide. Standard list rates Surcharge and fee changes There are changes to FedEx Express and FedEx Ground surcharges and fees. Go to fedex.com/us/shipping-rates or refer to pp. 119–133 for more information on the changes, which are effective January 4, 2021, unless otherwise noted in this guide. Surcharge and fee changes $WWDFKPHQW'6HUYLFH*XLGH 24 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX 1 Excludes FedEx International Premium.® See p. 109. 2 If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service. How to calculate your rate FedEx SameDay and FedEx® International Next Flight have special rate instructions; see pp. 62–66 and 103–106. For information on FedEx One Rate® pricing, see p. 67. You can also view rates online, plus get FedEx® Retail Rates; go to fedex.com/ratefinder and select the Rate Tools tab. Package services Find the zone for your destination. For U.S. shipments, go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone location information by calling 1.800.463.3339. Zone tables for U.S. export and U.S. import shipments are on pp. 25–27 (see p. 29 for U.S.-to-Canada zones). Determine the chargeable weight. Determine the weight of the package (for FedEx Express® international shipments, determine the weight of the total shipment). Round up to the next-higher pound. Then see Dimensional Weight on p. 125. Your chargeable weight is the greater of the actual weight or the dimensional weight. A minimum billable weight may apply for shipments in FedEx Express packaging. See p. 130. Find your rate.2 Turn to the appropriate rate table on pp. 30–58 (FedEx Express U.S. shipments), pp. 69–102 (FedEx Express international shipments) or pp. 110–116 (FedEx Ground® and FedEx Home Delivery® shipments). Next, choose a FedEx® service. Then find your chargeable weight from step 2 above to determine your rate. A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. For FedEx Express multiple-piece shipments, multiweight pricing may apply. See pp. 60–61 (U.S. shipments), p. 86 (Puerto Rico shipments), or pp. 86 and 102 (international shipments) for details. Determine fees. See pp. 117–133 for fees and other nontransportation charges that may apply. For FedEx Express U.S. import shipments, call 1.800.463.3339 and say “international services” for service fees applicable from your origin country or territory. 3. 4. 2. 1. Package services Express freight services1 Find the zone for your destination. For U.S. shipments, go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone location information by calling FedEx Express Freight Customer Service at 1.800.332.0807. Zone tables for U.S. export and U.S. import shipments are on p. 28 (see p. 29 for U.S.-to-Canada zones). Determine the chargeable weight. For U.S. shipments, first determine the actual weight of each freight handling unit. Round up to the next-higher pound. Second, calculate the dimensional weight of each freight handling unit. See Dimensional Weight on p. 125. Third, determine the chargeable weight for each freight handling unit: Your chargeable weight is the greater of the actual weight or the dimensional weight. Each freight handling unit is subject to a minimum billable weight of 151 lbs. regardless of its actual weight. For FedEx International Priority® Freight and FedEx International Economy® Freight shipments, first determine the combined actual weight for all freight handling units. Round up to the next-higher pound. Second, calculate the dimensional weight for the entire shipment. See Dimensional Weight on p. 125. Third, determine the chargeable weight for the entire shipment: Your chargeable weight is the greater of the actual weight or the dimensional weight. The total shipment is subject to a minimum billable weight of 151 lbs. multiplied by the number of freight handling units. For all express freight shipments, individual freight handling units typically weigh 151 lbs. or more. Freight handling units exceeding 2,200 lbs. require prior approval. Find your rate. Turn to the appropriate rate table on p. 68 (U.S. shipments) or pp. 107–109 (international shipments). Next, choose a FedEx service. For international shipments, determine your service option (door-to-door, dropoff, hold-at-location, or dropoff and hold-at-location). Then find your chargeable weight from step 2 above and multiply it by the per-pound rate. Determine fees. See pp. 117–133 for fees and other nontransportation charges that may apply. For FedEx Express® Freight U.S. import shipments, call 1.800.332.0807 for service fees applicable from your origin country or territory. 3. 4. 2. 1. Express freight services1 $WWDFKPHQW'6HUYLFH*XLGH 25 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International express package zones: U.S. export and U.S. import Determine international express package rates 1. Find the zone for your destination or origin in the tables on pp. 25–27. For shipments to Canada, refer to the postal code table on p. 29. 2. Determine your total shipment weight. 3. Choose the service you wish to use. 4. For U.S. export shipments, go to pp. 69–86 to determine your door-to-door rate for the service you choose. U.S. import rates are on pp. 87–102. There is no FedEx® Envelope or FedEx® Pak pricing for FedEx International Economy. The FedEx International Economy 1-lb. rate will apply for items in any packaging up to 1 lb. IF = FedEx International First® IP = FedEx International Priority® IE = FedEx International Economy® ✔ = Service available See p. 29 for Canada zones. Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 Å ÅÌ ÅÁZone1 Å ÅÌ ÅÁ Afghanistan M – ✔ ✔ M ✔ ✔ ✔ Albania M – ✔ ✔ M ✔ ✔ ✔ Algeria M – ✔ ✔ M ✔ ✔ – American Samoa M – ✔ ✔ M ✔ ✔ – Andorra H – ✔ ✔ H ✔ ✔ – Angola M – ✔ ✔ M ✔ ✔ – Anguilla I – ✔ ✔ I ✔ ✔ ✔ Antigua I – ✔ ✔ I ✔ ✔ ✔ Argentina L – ✔ ✔ L ✔ ✔ ✔ Armenia M – ✔ ✔ M ✔ ✔ – Aruba I – ✔ ✔ I ✔ ✔ ✔ Australia J ✔ ✔ ✔ J ✔ ✔ ✔ Austria H ✔ ✔ ✔ H ✔ ✔ ✔ Azerbaijan M – ✔ ✔ M ✔ ✔ – Azores (Portugal) H – ✔ ✔ H – ✔ – Bahamas I – ✔ ✔ I ✔ ✔ ✔ Bahrain K – ✔ ✔ K ✔ ✔ ✔ Bangladesh O – ✔ ✔ O ✔ ✔ – Barbados I – ✔ ✔ I ✔ ✔ ✔ Barbuda I – ✔ ✔ I ✔ ✔ ✔ Belarus M – ✔ ✔ M ✔ ✔ – Belgium D ✔ ✔ ✔ D ✔ ✔ ✔ Belize L – ✔ ✔ L ✔ ✔ – Benin M – ✔ ✔ M ✔ ✔ – Bermuda I – ✔ ✔ I ✔ ✔ ✔ Bhutan O – ✔ ✔ O ✔ ✔ – Bolivia L – ✔ ✔ L ✔ ✔ ✔ Bonaire I – ✔ ✔ I ✔ ✔ ✔ Bosnia-Herzegovina M – ✔ ✔ M ✔ ✔ – Botswana M – ✔ ✔ M ✔ ✔ – Brazil L ✔ ✔ ✔ L ✔ ✔ ✔ British Virgin Islands I – ✔ ✔ I ✔ ✔ ✔ Brunei K – ✔ ✔ K ✔ ✔ – Bulgaria E – ✔ ✔ E ✔ ✔ – Burkina Faso M – ✔ ✔ M ✔ ✔ – Burundi M – ✔ ✔ M ✔ ✔ – Cambodia M – ✔ ✔ M ✔ ✔ – Cameroon M – ✔ ✔ M ✔ ✔ – Canada (see p. 29) A or B ✔ ✔ ✔ A ✔ ✔ ✔ Cape Verde M – ✔ ✔ M ✔ ✔ – Cayman Islands I – ✔ ✔ I ✔ ✔ ✔ Central African Republic2 M – 4 – M – 4 – Chad M – ✔ ✔ M ✔ ✔ – Channel Islands (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Chile L – ✔ ✔ L ✔ ✔ ✔ China N ✔ ✔ ✔ N ✔ ✔ ✔ Colombia L ✔ ✔ ✔ L ✔ ✔ ✔ Comoros Congo M – ✔ ✔ M ✔ ✔ – Cook Islands M – ✔ ✔ M – ✔ – Costa Rica L – ✔ ✔ L ✔ ✔ ✔ 1 Country/territory and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” Suspended 2 Suspended 2 Not served Not served $WWDFKPHQW'6HUYLFH*XLGH 26 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International express package zones: U.S. export and U.S. import See p. 29 for Canada zones. IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy ✔ = Service available Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 Å ÅÌ ÅÁZone1 Å ÅÌ ÅÁ Crimea, Region of Croatia M – ✔ ✔ M ✔ ✔ – Cuba Curaçao I – ✔ ✔ I ✔ ✔ ✔ Cyprus K – ✔ ✔ K ✔ ✔ – Czech Republic E ✔ ✔ ✔ E ✔ ✔ ✔ Democratic Republic of Congo M – ✔ ✔ M ✔ ✔ – Denmark H ✔ ✔ ✔ H ✔ ✔ ✔ Djibouti M – ✔ ✔ M ✔ ✔ – Dominica I – ✔ ✔ I ✔ ✔ ✔ Dominican Republic I – ✔ ✔ I ✔ ✔ ✔ East Timor M – ✔ ✔ M – ✔ – Ecuador L – ✔ ✔ L ✔ ✔ ✔ Egypt K – ✔ ✔ K ✔ ✔ – El Salvador L – ✔ ✔ L ✔ ✔ ✔ England (U.K.) D ✔ ✔ ✔ D ✔ ✔ ✔ Equatorial Guinea2 M – 4 ✔ M – 4 – Eritrea M – ✔ ✔ M ✔ ✔ – Estonia E – ✔ ✔ E ✔ ✔ ✔ Ethiopia M – ✔ ✔ M ✔ ✔ – Falkland Islands Faroe Islands H – ✔ ✔ H – ✔ – Fiji M – ✔ ✔ M ✔ ✔ – Finland H – ✔ ✔ H ✔ ✔ ✔ France D ✔ ✔ ✔ D ✔ ✔ ✔ French Guiana L – ✔ ✔ L ✔ ✔ ✔ French Polynesia M – ✔ ✔ M ✔ ✔ – Gabon M – ✔ ✔ M ✔ ✔ – Gambia M – ✔ ✔ M ✔ ✔ – Georgia M – ✔ ✔ M ✔ ✔ – Germany D ✔ ✔ ✔ D ✔ ✔ ✔ Ghana M – ✔ ✔ M ✔ ✔ – Gibraltar E – ✔ ✔ E ✔ ✔ – Greece H – ✔ ✔ H ✔ ✔ – Greenland H – ✔ ✔ H – ✔ – Grenada I – ✔ ✔ I ✔ ✔ – Guadeloupe I – ✔ ✔ I ✔ ✔ ✔ Guam J – ✔ ✔ J ✔ ✔ – Guatemala L – ✔ ✔ L ✔ ✔ ✔ Guinea M – ✔ ✔ M ✔ ✔ – Guinea-Bissau2 M – 4 – M – 4 – Guyana L – ✔ ✔ L ✔ ✔ ✔ Haiti I – ✔ ✔ I ✔ ✔ ✔ Honduras L – ✔ ✔ L ✔ ✔ ✔ Hong Kong SAR, China F – ✔ ✔ F ✔ ✔ ✔ Hungary E ✔ ✔ ✔ E ✔ ✔ ✔ Iceland H – ✔ ✔ H ✔ ✔ – India O ✔ ✔ ✔ O ✔ ✔ ✔ Indonesia J – ✔ ✔ J ✔ ✔ ✔ Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone 1 Å ÅÌ ÅÁZone 1 Å ÅÌ ÅÁ Iran Iraq M – ✔ ✔ M ✔ ✔ ✔ Ireland, Northern (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Ireland, Republic of D ✔ ✔ ✔ D ✔ ✔ ✔ Israel K – ✔ ✔ K ✔ ✔ – Italy D ✔ ✔ ✔ D ✔ ✔ ✔ Ivory Coast M – ✔ ✔ M ✔ ✔ – Jamaica I – ✔ ✔ I ✔ ✔ ✔ Japan G ✔ ✔ ✔ G ✔ ✔ ✔ Johnston Island Jordan K – ✔ ✔ K ✔ ✔ – Kazakhstan M – ✔ ✔ M ✔ ✔ – Kenya M – ✔ ✔ M ✔ ✔ – Kiribati Korea, North Korea, South G – ✔ ✔ G ✔ ✔ ✔ Kuwait K – ✔ ✔ K ✔ ✔ ✔ Kyrgyzstan M – ✔ ✔ M ✔ ✔ – Laos M – ✔ ✔ M ✔ ✔ – Latvia E – ✔ ✔ E ✔ ✔ ✔ Lebanon K – ✔ ✔ K – – – Lesotho M – ✔ ✔ M ✔ ✔ – Liberia M – ✔ ✔ M ✔ ✔ – Libya M – ✔ ✔ M ✔ ✔ – Liechtenstein H – ✔ ✔ H ✔ ✔ – Lithuania E – ✔ ✔ E ✔ ✔ ✔ Luxembourg D ✔ ✔ ✔ D ✔ ✔ ✔ Macau SAR, China J – ✔ ✔ J ✔ ✔ – Macedonia M – ✔ ✔ M ✔ ✔ – Madagascar M – ✔ ✔ M ✔ ✔ – Madeira (Portugal) H – ✔ ✔ H – ✔ – Malawi M – ✔ ✔ M ✔ ✔ – Malaysia J – ✔ ✔ J ✔ ✔ ✔ Maldives, Republic of O – ✔ ✔ O ✔ ✔ – Mali M – ✔ ✔ M ✔ ✔ – Malta H – ✔ ✔ H ✔ ✔ – Marshall Islands M – ✔ ✔ M – ✔ – Martinique I – ✔ ✔ I ✔ ✔ ✔ Mauritania M – ✔ ✔ M ✔ ✔ – Mauritius M – ✔ ✔ M ✔ ✔ – Mayotte Island Mexico C ✔ ✔ ✔ C ✔ ✔ ✔ Micronesia M – ✔ ✔ M – ✔ – Moldova M – ✔ ✔ M ✔ ✔ – Monaco D – ✔ ✔ D ✔ ✔ – Mongolia M – ✔ ✔ M ✔ ✔ – Montenegro M – ✔ ✔ M ✔ ✔ – Montserrat I – ✔ ✔ I ✔ ✔ ✔ Morocco M – ✔ ✔ M ✔ ✔ – Mozambique M – ✔ ✔ M ✔ ✔ – 1 Country/territory and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” Suspended2 Suspended 2 Suspended2 Suspended 2 Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served $WWDFKPHQW'6HUYLFH*XLGH 27 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International express package zones: U.S. export and U.S. import See p. 29 for Canada zones. IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy ✔ = Service available Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 Å ÅÌ ÅÁZone1 Å ÅÌ ÅÁ Myanmar (Burma) Namibia M – ✔ ✔ M ✔ ✔ – Nauru Nepal O – ✔ ✔ O ✔ ✔ – Netherlands (Holland) D ✔ ✔ ✔ D ✔ ✔ ✔ New Caledonia M – ✔ ✔ M ✔ ✔ – New Zealand J – ✔ ✔ J ✔ ✔ ✔ Nicaragua L – ✔ ✔ L ✔ ✔ ✔ Niger M – ✔ ✔ M ✔ ✔ – Nigeria M – ✔ ✔ M ✔ ✔ – Niue Norway H – ✔ ✔ H ✔ ✔ ✔ Oman K – ✔ ✔ K ✔ ✔ – Pakistan O – ✔ ✔ O ✔ ✔ – Palau M – ✔ ✔ M – ✔ – Palestine Autonomous K – ✔ ✔ K – ✔ – Panama L – ✔ ✔ L ✔ ✔ ✔ Papua New Guinea M – ✔ ✔ M – ✔ – Paraguay L – ✔ ✔ L ✔ ✔ ✔ Peru L – ✔ ✔ L ✔ ✔ ✔ Philippines J – ✔ ✔ F ✔ ✔ ✔ Poland E ✔ ✔ ✔ E ✔ ✔ ✔ Portugal H – ✔ ✔ H ✔ ✔ – Puerto Rico (see p. 66) ✔ ✔ ✔ ✔ ✔ ✔ Qatar K – ✔ ✔ K ✔ ✔ – Reunion Island M – ✔ ✔ M ✔ ✔ – Romania E – ✔ ✔ E ✔ ✔ – Russia E – ✔ ✔ E ✔ ✔ – Rwanda M – ✔ ✔ M ✔ ✔ – Saba I – ✔ ✔ I ✔ ✔ – St. Barthelemy I – ✔ ✔ I ✔ ✔ ✔ St. Croix (U.S. Virgin Islands) I – ✔ ✔ I ✔ ✔ ✔ St. Eustatius I – ✔ ✔ I ✔ ✔ ✔ St. Helena St. John (U.S. Virgin Islands) I – ✔ ✔ I ✔ ✔ – St. Kitts and Nevis I – ✔ ✔ I ✔ ✔ ✔ St. Lucia I – ✔ ✔ I ✔ ✔ ✔ St. Maarten/St. Martin I – ✔ ✔ I ✔ ✔ ✔ St. Pierre and Miquelon St. Thomas (U.S. Virgin Islands) I – ✔ ✔ I ✔ ✔ ✔ St. Vincent I – ✔ ✔ I ✔ ✔ ✔ Saipan M – ✔ ✔ M ✔ ✔ – Samoa M – ✔ ✔ M ✔ ✔ – San Marino D – ✔ ✔ D ✔ ✔ ✔ Sao Tome and Principe Saudi Arabia K – ✔ ✔ K ✔ ✔ – Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone 1 Å ÅÌ ÅÁZone 1 Å ÅÌ ÅÁ Scotland (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Senegal M – ✔ ✔ M ✔ ✔ – Serbia M – ✔ ✔ M ✔ ✔ – Seychelles M – ✔ ✔ M ✔ ✔ – Sierra Leone2 M – 4 – M – 4 – Singapore F ✔ ✔ ✔ J ✔ ✔ ✔ Slovak Republic E – ✔ ✔ E ✔ ✔ – Slovenia E – ✔ ✔ E ✔ ✔ – Solomon Islands Somalia South Africa E – ✔ ✔ E ✔ ✔ – South Sudan Spain H ✔ ✔ ✔ H ✔ ✔ ✔ Sri Lanka O – ✔ ✔ O ✔ ✔ – Sudan Suriname L – ✔ ✔ L ✔ ✔ ✔ Swaziland M – ✔ ✔ M ✔ ✔ – Sweden H ✔ ✔ ✔ H ✔ ✔ ✔ Switzerland H ✔ ✔ ✔ H ✔ ✔ ✔ Syria2 K – 4 K – 4 – Taiwan, China F – ✔ ✔ P ✔ ✔ ✔ Tajikistan Tanzania M – ✔ ✔ M ✔ ✔ – Thailand J – ✔ ✔ J ✔ ✔ ✔ Togo M – ✔ ✔ M ✔ ✔ – Tokelau Islands Tonga M – ✔ ✔ M – ✔ – Trinidad and Tobago I – ✔ ✔ I ✔ ✔ ✔ Tunisia M – ✔ ✔ M ✔ ✔ – Turkey K – ✔ ✔ K ✔ ✔ ✔ Turkmenistan 2 M – 4 M – 4 – Turks and Caicos Islands I – ✔ ✔ I ✔ ✔ ✔ Tuvalu Uganda M – ✔ ✔ M ✔ ✔ – Ukraine M – ✔ ✔ M ✔ ✔ – United Arab Emirates K – ✔ ✔ K ✔ ✔ ✔ Uruguay L – ✔ ✔ L ✔ ✔ – U.S. Virgin Islands I – ✔ ✔ I ✔ ✔ ✔ Uzbekistan M – ✔ ✔ M ✔ ✔ – Vanuatu M – ✔ ✔ M – ✔ – Vatican City D – ✔ ✔ D – ✔ ✔ Venezuela L – ✔ ✔ L ✔ ✔ ✔ Vietnam J – ✔ ✔ J ✔ ✔ ✔ Wake Islands Wales (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Wallis and Futuna M – ✔ ✔ M – ✔ – Yemen Arab Republic 2 K – 4 K – – – Zambia M – ✔ ✔ M ✔ ✔ – Zimbabwe M – ✔ ✔ M ✔ ✔ – 1 Country/territory and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not Served Not served Not served Not served Not served Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Not served Not served $WWDFKPHQW'6HUYLFH*XLGH 28 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine international express freight rates 1. Find the zone for your destination or origin in the table at right. For FedEx International Priority Freight and FedEx International Economy Freight shipments to Canada, refer to the postal code table on p. 29. 2. Determine your total shipment weight (round up to the next-higher pound) and service option (door-to- door, dropoff, hold-at-location, or dropoff and hold-at-location). 3. Choose the service you wish to use. 4. For U.S. export shipments, go to p. 107 and multiply the per-pound rate by total shipment weight. U.S. import rates are on p. 108. 1 Country/territory and zone alignments are subject to change without notice. 2 FedEx does not provide customs clearance or door-to-door delivery for these freight services to this country/territory. FedEx International Broker Select® and Hold at Location are available. 3 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” International express freight zones: U.S. export and U.S. import Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 ÅÌ ÅÁÂZone1 ÅÌÂIEF Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 ÅÌ ÅÁÂZone1 ÅÌÂIEF ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ –– ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ D J M J M H M C DM M O D J LMM H K O K L L F E H K E E M K I I I I I D D M M J E E E H O M H H P M J I K I M M K L I M D L J DKMM ✔ ✔ – ✔ – ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔–– – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔– ✔ ✔ ✔ ✔– ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ – – – ✔ – – ✔ – ✔ ✔ ✔ – – ✔ ✔ – – ✔ ✔ ✔ ✔ ✔ ✔ – – – – ✔ – ✔ – – – ✔ ✔ – – ✔ – ✔ ✔ ✔ – ✔ ✔ ✔ ✔ – ✔ ✔ ✔ – – – ✔ ✔ – – ✔ – ✔ ✔ ✔ – Luxembourg D Macau SAR, China J Madagascar M Malaysia J Mali M Malta H Mauritius M Mexico C Monaco D Morocco M Namibia M Nepal O Netherlands (Holland) D New Zealand J Nicaragua L Niger M Nigeria M Norway H Oman K Pakistan O Palestine Autonomous K Panama L Peru L Philippines J Poland E Portugal H Puerto Rico (see p. 107) Qatar K Romania E Russia E Rwanda M Saudi Arabia K St. Croix 2 (U.S. Virgin Islands) I St. Kitts and Nevis 2 I St. Lucia2 I St. Maarten/St. Martin2 I St. Thomas2 (U.S. Virgin Islands) I San Marino D Scotland (U.K.) D Serbia M Seychelles M Singapore F Slovak Republic E Slovenia E South Africa E Spain H Sri Lanka O Swaziland M Sweden H Switzerland H Taiwan, China F Tanzania M Thailand J Trinidad and Tobago 2 I Turkey K Turks and Caicos Islands2 I Uganda M Ukraine M United Arab Emirates K Uruguay 2 L U.S. Virgin Islands 2 I Uzbekistan M Vatican City D Venezuela L Vietnam J Wales (U.K.) D Yemen Arab Republic3 K Zambia M Zimbabwe M ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔– ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ – – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ M M M I L I J H I K O I D L I M L E M A I L N L L M M K E H M I L K L D E M H D D M H I J L L I L F E H O J M D D K D I G K M M G K M E K M E ✔ – – – ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ – ✔ – – ✔ – ✔ ✔ ✔ ✔ ✔ – – ✔ ✔ – ✔ ✔ – ✔ ✔ ✔ – ✔ ✔ ✔ – ✔ – – ✔ – – ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – – ✔ ✔ ✔ – ✔ – – ✔ Afghanistan M Algeria M Angola M Antigua2 I Argentina L Aruba2 I Australia J Austria H Bahamas2 I Bahrain K Bangladesh O Barbados 2 I Belgium D Belize L Bermuda2 I Bosnia-Herzegovina M Brazil L Bulgaria E Burundi M Canada (see p. 29) A or B Cayman Islands 2 I Chile L China N Colombia L Costa Rica L Croatia M Curaçao2 M Cyprus K Czech Republic E Denmark H Djibouti M Dominican Republic I Ecuador L Egypt K El Salvador L England (U.K.) D Estonia E Ethiopia M Finland H France D Germany D Ghana M Greece H Grenada2 I Guam J Guatemala L Guyana L Haiti I Honduras L Hong Kong SAR, China F Hungary E Iceland H India O Indonesia J Iraq M Ireland, Northern (U.K.) D Ireland, Republic of D Israel K Italy D Jamaica I Japan G Jordan K Kazakhstan M Kenya M Korea, South G Kuwait K Kyrgyzstan M Latvia E Lebanon K Libya M Lithuania E See p. 29 for Canada zones. IPF = FedEx International Priority® Freight IEF = FedEx International Economy® Freight ✔ = Service available Suspended 3 Suspended 3 $WWDFKPHQW'6HUYLFH*XLGH 29 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx Express rates Zone A is for markets such as Calgary, Hull, Kitchener, Montreal, Niagara, Oshawa, Ottawa, Toronto, Vancouver, Windsor and Winnipeg. Zone B is for more-remote locations. 1. Find the zone for your destination postal code in Canada in the table below. 2. Determine your total shipment weight. For FedEx International Priority Freight and FedEx International Economy Freight, determine your service option (door-to-door, dropoff, hold-at- location, or dropoff and hold-at- location). 3. Go to pp. 71–72 to determine FedEx International First, FedEx International Priority and FedEx International Economy door-to- door rates. Go to p. 107 to deter- mine FedEx International Priority Freight and FedEx International Economy Freight rates. Determine FedEx International Ground rates 1. Find the zone for your destination postal code in Canada in the table below. 2. Determine your package weight. 3. Go to p. 116 to determine your door-to-door rate. 1 There is no FedEx Envelope or FedEx Pak pricing for FedEx International Economy. The FedEx International Economy 1-lb. rate will apply for items in any packaging up to 1 lb. 2 Country/territory and zone alignments are subject to change without notice. Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone. Zone 2 Destination Express Ground Zone 2 Destination Express Ground Zone 2 Destination Express Ground Newfoundland A0A–A9Z B 54 Nova Scotia B0A–B9Z B 54 ÌèßäÙÛÁÚí×èÚÅéâ×äÚ C0A–C9Z B 54 ÊÛí¾èëäéíßÙá E0A–E9Z B 54 ÍëÛØÛÙÁîæèÛéé G0A–G9Z B H0A–H9Z A J0A–J2W B J2X–J3G A J3H–J3K B J3L–J3N A J3P–J3T B J3V–J4Z A J5A–J6H B J6J–J6R A J6S–J6V B J6W–J7R A J7S–J8N B J8P–J9C A J9E–J9Z B ÍëÛØÛÙÃèåëäÚ G0A 51 G0B–G0L 54 G0M–G0S 51 G0T–G0W 54 G0X–G3K 51 G3L–G4Z 54 G5A 51 G5B–G5T 54 G5V–G6Z 51 G7A–G8S 54 G8T–H0L 51 HOM 54 H0N–J0L 51 J0M 54 J0N–J0V 51 J0W–J0Z 54 J1A–J9C 51 J9E 54 J9G–J9J 51 J9K–J9Z 54 Ontario (Express) K0A–K0Z B K1A–K2R A K2S–L0H B L0J A L0K–L0N B L0P A L0R–L1E B L1G–L1Z A L2A–L2C B L2E–L2W A L2X–L3N B L3P–L3T A L3V–L3W B L3X–L9T A L9V–L9Z B M0A–M9Z A N0A–N1Z B N2A–N2V A N2W–N5T B N5V–N6N A N6P–N8M B N8N–N9K A N9L–P9Z B Ontario (Ground) K0A–K0H 51 K0J 54 K0K–K7T 51 K7V–K8H 54 K8J–N9Z 51 P0A–P9Z 54 Manitoba R0A–R2B B 54 R2C–R4A A 51 R4B–R9Z B 54 Saskatchewan (Express) S0A–S9Z B Saskatchewan (Ground) S0A–S4M 54 S4N–S4Z 51 S5A–S7G 54 S7H–S7V 51 S7W–S9Z 54 Alberta (Express) T0A–T1X B T1Y–T3L A T3M–T9Z B Alberta (Ground) T0A–T0B 54 T0C 51 T0E–T1X 54 T1Y–T6V 51 T6X–T7W 54 T7X–T8N 51 T8P–T8Z 54 T9A–T9E 51 T9G–T9Z 54 ¾èßêßéÞ¿åâëãØß× (Express) V0A–V1L B V1M A V1N–V2V B V2W–V3E A V3G B V3H–V4S A V4T B V4V–V7Z A V8A–V9Z B ¾èßêßéÞ¿åâëãØß× (Ground) V0A–V0L 54 V0M 51 V0N–V1L 54 V1M 51 V1N–V2V 54 V2W–V3E 51 V3G 54 V3H–V7Z 51 V8A–V8K 54 V8L–V9E 51 V9G–V9Z 54 Northwest Territories, Êëä×ìëê×äÚÕëáåä X0A–Y9Z B 54 Canada zones: U.S. export These zones apply for shipments to Canada via FedEx International First, FedEx International Priority, FedEx International Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground.® $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. ÂÛÚÁîôÌ×á Delivery commitment 2 FedEx First Overnight® $ 62.76 63.18 66.11 69.31 69.63 75.27 75.84 76.04 76.24 76.64 84.62 85.88 86.08 87.21 87.41 91.08 94.52 95.03 95.45 95.79 98.61 101.71 102.10 103.99 104.36 108.86 109.32 110.96 111.36 111.73 114.80 117.19 119.25 121.14 123.07 126.88 127.28 127.51 127.89 128.13 132.42 133.90 136.66 139.04 144.18 147.27 148.96 149.16 149.36 57.33 * $ FedEx ÌèßåèßêïOvernight® $ 31.76 32.18 35.11 38.31 38.63 44.27 44.84 45.04 45.24 45.64 53.62 54.88 55.08 56.21 56.41 60.08 63.52 64.03 64.45 64.79 67.61 70.71 71.10 72.99 73.36 77.86 78.32 79.96 80.36 80.73 83.80 86.19 88.25 90.14 92.07 95.88 96.28 96.51 96.89 97.13 101.42 102.90 105.66 108.04 113.18 116.27 117.96 118.16 118.36 26.33 * $ FedEx StandardOvernight® $ 29.05 30.98 33.67 36.32 36.96 39.01 40.27 42.39 43.84 44.06 47.23 48.81 49.35 51.26 53.23 54.36 55.53 58.82 60.40 61.52 63.18 65.40 66.52 68.17 69.09 69.29 72.44 72.76 74.16 77.54 78.98 80.62 82.40 83.83 86.22 86.76 86.96 88.49 90.74 94.85 96.48 98.27 99.91 101.63 103.28 104.84 107.08 108.66 110.31 25.81 * $ FedEx 2Day® $ 20.04 20.85 21.20 21.84 22.50 23.47 24.46 25.44 26.74 26.96 29.33 30.88 33.06 34.70 36.02 36.87 38.00 39.27 40.82 42.24 44.20 45.56 46.68 47.75 49.30 50.78 52.40 54.08 55.48 55.70 55.92 56.16 60.80 62.70 63.97 64.97 66.17 67.28 69.42 69.64 73.02 74.21 75.76 77.04 77.38 79.78 80.02 81.69 81.91 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.5 $ 17.82 18.14 19.27 19.60 19.94 21.55 21.90 22.72 22.92 23.14 27.51 28.12 30.66 30.99 31.19 33.07 33.27 36.29 37.23 37.43 38.50 41.27 42.85 43.05 43.26 47.29 48.82 50.30 50.50 50.70 52.99 54.01 55.52 56.62 57.72 59.36 59.68 60.14 60.34 60.69 67.69 68.93 70.27 70.79 70.99 71.19 71.39 71.59 71.79 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 21.48 21.86 22.22 22.89 23.56 24.58 25.63 26.66 28.07 29.40 30.72 33.35 34.63 36.34 38.88 40.73 41.02 43.77 44.05 44.27 48.62 49.19 51.58 53.58 53.78 55.42 56.32 57.70 60.64 62.46 62.90 63.10 65.63 67.68 69.05 71.35 71.58 74.30 76.33 76.89 80.27 83.48 83.82 84.72 84.95 85.17 88.91 90.68 90.88 20.36 * $ 30 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight® per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery Commitment 2 $ 150.04 163.45 165.47 166.93 167.35 167.85 177.77 179.03 179.46 179.87 180.30 188.08 189.89 190.34 198.33 199.13 199.56 201.18 205.01 205.42 205.85 210.84 212.00 212.42 212.85 213.70 223.12 224.07 224.92 225.76 226.61 233.34 234.19 235.04 235.88 236.74 248.07 249.22 250.07 250.92 251.76 261.85 262.87 263.76 264.56 271.84 272.64 273.44 274.40 275.20 276.00 FedEx First Overnight® $ 119.04 132.45 134.47 135.93 136.35 136.85 146.77 148.03 148.46 148.87 149.30 157.08 158.89 159.34 167.33 168.13 168.56 170.18 174.01 174.42 174.85 179.84 181.00 181.42 181.85 182.70 192.12 193.07 193.92 194.76 195.61 202.34 203.19 204.04 204.88 205.74 217.07 218.22 219.07 219.92 220.76 230.85 231.87 232.76 233.56 240.84 241.64 242.44 243.40 244.20 245.00 FedEx ÌèßåèßêïOvernight® $ 112.48 114.07 116.36 118.48 120.03 122.36 124.60 127.29 128.21 128.61 129.35 129.75 130.17 138.48 143.30 147.64 150.34 152.52 153.31 153.71 161.28 164.36 164.76 165.47 166.13 175.57 176.52 179.39 180.30 181.10 181.97 182.77 194.92 196.14 196.94 197.74 202.03 203.03 203.86 210.57 213.50 214.36 221.25 223.54 224.40 225.26 226.06 226.86 228.40 229.20 230.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.5 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 82.13 82.89 88.75 90.52 91.80 93.49 94.24 94.68 95.12 95.56 96.00 96.44 96.88 97.32 103.42 107.30 107.74 108.18 108.62 109.06 109.50 116.15 116.82 117.22 117.62 118.42 120.68 121.56 122.44 123.33 124.21 128.51 129.77 131.51 132.39 138.50 139.39 140.27 141.15 142.03 142.91 143.79 144.67 145.55 146.44 147.32 149.79 150.60 151.40 152.20 153.00 $ 72.12 78.69 79.35 82.40 82.86 83.26 83.66 84.06 84.46 84.86 86.39 88.61 90.06 92.87 93.27 93.67 94.07 94.47 94.87 95.27 97.62 98.06 100.37 100.77 101.17 102.05 103.33 104.13 104.93 105.73 106.53 107.33 111.15 111.95 112.75 113.55 114.35 115.15 115.95 116.75 117.55 121.97 122.77 123.78 124.68 125.75 128.57 129.37 134.65 136.78 139.00 $ 91.83 97.06 103.71 104.38 104.83 105.27 105.77 108.48 108.95 111.47 112.19 112.59 112.99 115.97 119.97 120.37 120.77 121.19 121.63 122.10 122.50 125.27 129.37 129.78 130.29 131.09 140.46 141.40 142.29 143.18 143.98 144.78 145.85 149.36 151.23 152.03 152.83 153.63 154.78 155.58 156.55 157.44 158.32 159.22 161.08 161.88 162.68 163.48 164.28 168.29 181.00 31 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 278.76 281.52 284.28 287.04 289.80 292.56 295.32 298.08 300.84 303.60 306.36 309.12 311.88 314.64 317.40 320.16 322.92 325.68 328.44 331.20 333.96 336.72 339.48 342.24 345.00 347.76 350.52 353.28 356.04 358.80 361.56 364.32 367.08 369.84 372.60 375.36 378.12 380.88 383.64 386.40 389.16 391.92 394.68 397.44 400.20 402.96 405.72 408.48 411.24 414.00 FedEx First Overnight® $ 247.45 249.90 252.35 254.80 257.25 259.70 262.15 264.60 267.05 269.50 271.95 274.40 276.85 279.30 281.75 284.20 286.65 289.10 291.55 294.00 296.45 298.90 301.35 303.80 306.25 308.70 311.15 313.60 316.05 318.50 320.95 323.40 325.85 328.30 330.75 333.20 335.65 338.10 340.55 343.00 345.45 347.90 350.35 352.80 355.25 357.70 360.15 362.60 365.05 367.50 FedEx ÌèßåèßêïOvernight® $ 232.30 234.60 236.90 239.20 241.50 243.80 246.10 248.40 250.70 253.00 255.30 257.60 259.90 262.20 264.50 266.80 269.10 271.40 273.70 276.00 278.30 280.60 282.90 285.20 287.50 289.80 292.10 294.40 296.70 299.00 301.30 303.60 305.90 308.20 310.50 312.80 315.10 317.40 319.70 322.00 324.30 326.60 328.90 331.20 333.50 335.80 338.10 340.40 342.70 345.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 182.81 184.62 186.43 188.24 190.05 191.86 193.67 195.48 197.29 199.10 200.91 202.72 204.53 206.34 208.15 209.96 211.77 213.58 215.39 217.20 219.01 220.82 222.63 224.44 226.25 228.06 229.87 231.68 233.49 235.30 237.11 238.92 240.73 242.54 244.35 246.16 247.97 249.78 251.59 253.40 255.21 257.02 258.83 260.64 262.45 264.26 266.07 267.88 269.69 271.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 154.53 156.06 157.59 159.12 160.65 162.18 163.71 165.24 166.77 168.30 169.83 171.36 172.89 174.42 175.95 177.48 179.01 180.54 182.07 183.60 185.13 186.66 188.19 189.72 191.25 192.78 194.31 195.84 197.37 198.90 200.43 201.96 203.49 205.02 206.55 208.08 209.61 211.14 212.67 214.20 215.73 217.26 218.79 220.32 221.85 223.38 224.91 226.44 227.97 229.50 140.39 141.78 143.17 144.56 145.95 147.34 148.73 150.12 151.51 152.90 154.29 155.68 157.07 158.46 159.85 161.24 162.63 164.02 165.41 166.80 168.19 169.58 170.97 172.36 173.75 175.14 176.53 177.92 179.31 180.70 182.09 183.48 184.87 186.26 187.65 189.04 190.43 191.82 193.21 194.60 195.99 197.38 198.77 200.16 201.55 202.94 204.33 205.72 207.11 208.50 32 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 78.03 78.30 83.46 84.59 84.88 90.49 93.60 93.92 94.34 95.17 106.55 109.05 109.82 110.78 111.26 120.86 121.83 122.32 122.52 122.92 127.12 132.45 132.99 133.41 133.83 141.99 142.82 143.20 143.78 143.98 147.16 149.95 156.65 157.32 157.70 160.19 168.85 169.72 170.08 170.46 177.09 177.76 180.10 187.92 194.01 194.63 197.02 197.36 197.56 62.97 * $ FedEx ÌèßåèßêïOvernight® $ 47.03 47.30 52.46 53.59 53.88 59.49 62.60 62.92 63.34 64.17 75.55 78.05 78.82 79.78 80.26 89.86 90.83 91.32 91.52 91.92 96.12 101.45 101.99 102.41 102.83 110.99 111.82 112.20 112.78 112.98 116.16 118.95 125.65 126.32 126.70 129.19 137.85 138.72 139.08 139.46 146.09 146.76 149.10 156.92 163.01 163.63 166.02 166.36 166.56 31.97 * $ FedEx StandardOvernight® $ 39.59 42.36 44.80 47.50 47.91 54.57 56.94 58.58 61.11 62.91 66.31 69.69 73.18 76.03 78.68 79.40 82.02 82.95 86.47 89.03 90.75 92.67 94.44 96.02 98.01 100.79 103.57 106.26 108.25 109.44 110.69 112.60 114.85 117.42 119.74 122.31 123.96 126.46 126.75 132.54 134.25 136.25 139.15 141.66 144.69 147.15 150.17 153.15 156.19 31.34 * $ FedEx 2Day® $ 20.89 21.92 22.63 23.41 24.17 25.11 27.52 30.02 31.35 33.43 35.20 37.26 39.19 41.23 42.24 43.64 44.94 46.42 47.70 49.75 51.69 54.18 55.37 57.57 59.21 60.84 62.62 64.68 65.88 67.67 69.94 71.49 73.35 74.70 76.97 78.67 79.80 81.01 83.15 85.35 87.42 89.54 91.40 92.53 94.80 95.85 96.07 99.94 100.33 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 18.18 18.51 20.54 21.22 21.55 23.49 25.78 27.25 27.45 27.65 29.75 35.01 36.82 37.22 39.53 40.77 42.06 43.38 44.86 45.19 46.67 49.57 50.70 53.89 54.21 57.26 58.64 58.84 60.27 61.91 65.51 65.87 67.25 67.45 70.43 72.00 72.52 72.85 73.18 73.51 80.02 81.98 84.34 84.58 84.78 84.98 85.18 85.38 85.58 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 22.37 22.82 23.56 24.37 25.19 26.13 29.53 31.96 34.42 35.59 36.62 40.90 42.04 43.90 46.34 47.90 49.31 52.07 52.35 54.59 56.69 57.63 63.08 63.64 64.97 66.74 69.60 69.89 70.10 74.22 76.05 81.06 81.71 81.93 82.14 86.20 86.61 88.88 89.16 91.50 95.89 99.97 100.39 100.61 102.95 109.32 109.96 110.16 112.64 21.18 * $ 33 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 198.50 217.15 226.90 227.88 228.30 231.71 242.96 245.08 245.98 246.40 246.83 254.44 261.35 262.07 269.39 271.00 271.66 284.75 286.23 286.65 287.08 287.49 295.03 300.54 301.10 301.96 309.48 318.80 319.74 320.58 321.43 322.28 323.13 323.98 324.82 325.67 342.63 350.57 351.42 352.26 353.11 364.98 366.18 366.99 367.81 368.62 369.44 370.26 371.07 371.89 373.00 FedEx First Overnight® $ 167.50 186.15 195.90 196.88 197.30 200.71 211.96 214.08 214.98 215.40 215.83 223.44 230.35 231.07 238.39 240.00 240.66 253.75 255.23 255.65 256.08 256.49 264.03 269.54 270.10 270.96 278.48 287.80 288.74 289.58 290.43 291.28 292.13 292.98 293.82 294.67 311.63 319.57 320.42 321.26 322.11 333.98 335.18 335.99 336.81 337.62 338.44 339.26 340.07 340.89 342.00 FedEx ÌèßåèßêïOvernight® $ 158.48 161.69 164.12 167.55 170.87 174.43 177.43 181.18 185.34 190.10 194.33 197.97 200.80 204.77 205.63 211.99 212.64 221.04 225.13 228.82 233.58 237.29 240.98 246.39 246.95 253.06 253.93 254.79 266.44 267.61 275.69 280.36 284.88 287.23 288.05 288.89 297.53 298.41 303.06 306.70 307.56 308.42 318.10 319.07 326.26 327.12 327.99 328.86 333.40 334.20 335.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 100.55 100.99 106.41 108.57 109.88 110.32 110.76 115.53 116.01 116.70 117.14 117.58 118.02 118.46 120.78 123.98 124.42 126.91 127.93 130.77 142.52 144.45 144.89 145.33 145.77 146.66 147.53 148.41 149.29 150.17 151.05 151.85 152.65 155.04 155.92 159.47 164.39 165.26 166.15 167.03 167.91 168.79 169.67 170.55 171.43 172.31 173.11 174.08 174.96 175.84 191.00 $ 85.96 93.56 94.87 101.00 101.62 102.02 102.42 102.82 103.22 103.67 107.03 111.90 112.69 113.93 116.16 119.24 120.86 121.26 121.75 122.15 125.57 126.02 126.46 126.89 127.33 128.22 129.09 129.98 131.01 131.81 132.61 134.81 140.46 141.34 146.22 149.64 150.53 155.66 156.46 157.26 158.38 159.18 159.98 163.65 164.55 165.35 166.15 166.95 167.75 169.07 180.00 $ 120.32 121.98 126.41 126.86 129.70 130.10 130.50 130.90 131.30 131.92 139.32 140.06 140.53 145.51 147.16 147.60 150.84 152.09 153.23 153.69 161.74 162.55 162.95 163.35 163.75 164.78 165.58 166.38 167.25 168.12 168.99 169.86 183.85 186.18 186.98 187.78 188.58 189.45 190.41 191.21 195.73 196.53 197.33 198.13 198.93 200.17 200.97 201.95 202.75 203.55 217.00 34 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$ 376.73 380.46 384.19 387.92 391.65 395.38 399.11 402.84 406.57 410.30 414.03 417.76 421.49 425.22 428.95 432.68 436.41 440.14 443.87 447.60 451.33 455.06 458.79 462.52 466.25 469.98 473.71 477.44 481.17 484.90 488.63 492.36 496.09 499.82 503.55 507.28 511.01 514.74 518.47 522.20 525.93 529.66 533.39 537.12 540.85 544.58 548.31 552.04 555.77 559.50 $ 345.42 348.84 352.26 355.68 359.10 362.52 365.94 369.36 372.78 376.20 379.62 383.04 386.46 389.88 393.30 396.72 400.14 403.56 406.98 410.40 413.82 417.24 420.66 424.08 427.50 430.92 434.34 437.76 441.18 444.60 448.02 451.44 454.86 458.28 461.70 465.12 468.54 471.96 475.38 478.80 482.22 485.64 489.06 492.48 495.90 499.32 502.74 506.16 509.58 513.00 $ 338.35 341.70 345.05 348.40 351.75 355.10 358.45 361.80 365.15 368.50 371.85 375.20 378.55 381.90 385.25 388.60 391.95 395.30 398.65 402.00 405.35 408.70 412.05 415.40 418.75 422.10 425.45 428.80 432.15 435.50 438.85 442.20 445.55 448.90 452.25 455.60 458.95 462.30 465.65 469.00 472.35 475.70 479.05 482.40 485.75 489.10 492.45 495.80 499.15 502.50 $ $$ 219.17 221.34 223.51 225.68 227.85 230.02 232.19 234.36 236.53 238.70 240.87 243.04 245.21 247.38 249.55 251.72 253.89 256.06 258.23 260.40 262.57 264.74 266.91 269.08 271.25 273.42 275.59 277.76 279.93 282.10 284.27 286.44 288.61 290.78 292.95 295.12 297.29 299.46 301.63 303.80 305.97 308.14 310.31 312.48 314.65 316.82 318.99 321.16 323.33 325.50 192.91 194.82 196.73 198.64 200.55 202.46 204.37 206.28 208.19 210.10 212.01 213.92 215.83 217.74 219.65 221.56 223.47 225.38 227.29 229.20 231.11 233.02 234.93 236.84 238.75 240.66 242.57 244.48 246.39 248.30 250.21 252.12 254.03 255.94 257.85 259.76 261.67 263.58 265.49 267.40 269.31 271.22 273.13 275.04 276.95 278.86 280.77 282.68 284.59 286.50 181.80 183.60 185.40 187.20 189.00 190.80 192.60 194.40 196.20 198.00 199.80 201.60 203.40 205.20 207.00 208.80 210.60 212.40 214.20 216.00 217.80 219.60 221.40 223.20 225.00 226.80 228.60 230.40 232.20 234.00 235.80 237.60 239.40 241.20 243.00 244.80 246.60 248.40 250.20 252.00 253.80 255.60 257.40 259.20 261.00 262.80 264.60 266.40 268.20 270.00 Delivery commitment 2 FedEx First Overnight® FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 35 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 93.09 98.80 106.08 114.98 116.75 127.42 131.74 136.11 139.87 141.08 165.28 168.30 171.39 177.53 180.08 190.57 199.47 200.50 200.70 201.48 216.99 221.78 227.07 229.88 236.53 248.44 253.81 259.80 265.01 265.54 275.51 280.69 284.77 290.17 290.72 300.99 307.28 311.60 316.47 316.97 326.90 330.69 338.36 343.48 346.89 351.97 352.48 352.68 352.88 72.15 * $ FedEx ÌèßåèßêïOvernight® $ 62.09 67.80 75.08 83.98 85.75 96.42 100.74 105.11 108.87 110.08 134.28 137.30 140.39 146.53 149.08 159.57 168.47 169.50 169.70 170.48 185.99 190.78 196.07 198.88 205.53 217.44 222.81 228.80 234.01 234.54 244.51 249.69 253.77 259.17 259.72 269.99 276.28 280.60 285.47 285.97 295.90 299.69 307.36 312.48 315.89 320.97 321.48 321.68 321.88 41.15 * $ FedEx StandardOvernight® $ 53.82 61.89 68.64 74.36 79.10 88.00 94.17 99.45 106.00 107.92 118.84 125.38 131.35 138.04 141.61 149.68 153.93 158.56 162.34 166.73 176.69 181.25 186.28 188.44 190.53 202.44 207.81 213.80 219.01 219.54 228.99 233.98 238.77 244.17 244.72 254.99 261.28 265.60 270.47 270.97 280.90 284.69 292.36 297.48 300.89 305.95 306.46 306.68 306.88 39.04 * $ FedEx 2Day® $ 21.78 22.63 23.95 25.93 28.19 30.72 33.32 35.65 38.52 41.48 43.39 45.77 47.54 50.63 53.10 55.42 57.81 59.91 61.69 64.07 66.48 68.31 70.77 73.03 74.41 77.17 79.14 80.96 83.36 86.24 88.57 91.09 93.62 95.59 97.65 99.67 102.08 104.67 106.43 108.97 110.23 112.48 114.19 116.78 118.48 120.86 122.87 125.07 125.31 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 18.55 18.89 20.96 22.79 24.04 27.46 29.68 30.69 32.75 33.61 37.06 40.42 41.28 44.78 46.79 48.41 50.42 52.36 54.18 55.23 57.05 59.54 63.50 65.10 67.26 69.46 72.08 73.89 76.02 76.24 78.46 80.69 83.99 84.32 86.76 90.01 90.34 92.93 94.64 94.84 98.24 100.46 102.34 104.62 104.95 111.23 111.86 112.06 112.26 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 24.29 24.51 25.95 28.10 31.22 34.03 36.92 39.49 42.67 45.96 46.60 50.71 51.48 56.08 58.81 61.38 64.03 66.34 68.32 70.94 73.61 78.54 81.37 83.20 83.96 88.73 91.78 92.09 94.06 95.50 98.08 100.87 107.25 107.91 108.11 110.37 110.62 114.77 115.19 120.65 122.05 126.02 128.83 134.27 138.82 141.59 141.88 146.54 147.03 22.11 * $ 36 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 354.05 377.45 402.24 404.72 405.12 407.82 408.22 408.94 409.39 418.39 419.29 434.91 441.05 444.74 445.14 448.71 466.10 467.84 468.24 468.69 469.09 470.51 498.83 501.67 502.11 502.91 505.43 507.37 524.85 526.60 527.40 542.10 544.80 545.62 546.46 547.29 548.76 567.35 569.22 591.39 613.15 615.33 616.13 616.93 617.73 618.53 619.33 620.30 639.69 649.06 650.00 FedEx First Overnight® $ 323.05 346.45 371.24 373.72 374.12 376.82 377.22 377.94 378.39 387.39 388.29 403.91 410.05 413.74 414.14 417.71 435.10 436.84 437.24 437.69 438.09 439.51 467.83 470.67 471.11 471.91 474.43 476.37 493.85 495.60 496.40 511.10 513.80 514.62 515.46 516.29 517.76 536.35 538.22 560.39 582.15 584.33 585.13 585.93 586.73 587.53 588.33 589.30 608.69 618.06 619.00 FedEx ÌèßåèßêïOvernight® $ 307.74 324.32 347.99 353.33 359.12 361.82 362.22 362.94 363.39 372.39 373.29 388.91 395.05 398.74 399.14 402.71 420.10 421.84 422.24 422.69 423.09 424.51 452.83 455.67 456.11 456.91 459.43 461.37 478.85 480.60 481.40 496.10 498.80 499.62 500.46 501.29 502.76 521.35 523.22 545.39 565.93 568.00 568.88 570.93 571.73 572.53 573.33 574.30 593.69 603.06 604.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 129.23 132.09 136.34 138.26 140.42 141.64 142.08 146.45 146.89 151.96 152.82 153.26 153.70 154.15 154.59 155.03 156.76 157.16 161.54 161.98 167.65 168.22 168.66 169.47 169.91 170.79 171.67 175.17 178.55 179.42 180.30 181.18 182.06 182.94 185.67 195.17 196.13 197.01 197.89 198.77 199.65 200.52 201.40 202.28 203.17 204.05 209.88 214.95 215.83 220.92 245.00 $ 112.62 119.76 120.48 122.25 122.69 126.56 127.00 130.18 130.63 131.07 131.50 138.47 140.68 141.12 141.55 146.84 147.38 147.82 152.97 153.49 155.16 155.60 156.86 157.30 157.74 158.62 159.50 160.38 161.26 162.14 163.10 163.90 170.34 174.68 178.56 187.70 188.62 189.52 190.32 191.16 195.73 196.53 197.33 198.31 199.18 200.04 205.76 206.72 211.59 213.30 237.00 $ 150.28 152.72 156.17 164.17 164.97 165.37 165.77 166.17 166.57 170.18 170.89 171.29 174.99 175.50 182.05 186.61 190.63 191.07 191.52 192.02 198.38 199.02 203.24 207.68 208.13 208.93 209.73 210.53 211.33 212.13 212.93 213.73 227.07 228.41 229.21 230.59 231.46 232.54 233.34 234.14 234.94 235.81 249.18 250.52 257.70 258.50 259.30 260.10 260.90 261.96 283.00 37 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 656.50 663.00 669.50 676.00 682.50 689.00 695.50 702.00 708.50 715.00 721.50 728.00 734.50 741.00 747.50 754.00 760.50 767.00 773.50 780.00 786.50 793.00 799.50 806.00 812.50 819.00 825.50 832.00 838.50 845.00 851.50 858.00 864.50 871.00 877.50 884.00 890.50 897.00 903.50 910.00 916.50 923.00 929.50 936.00 942.50 949.00 955.50 962.00 968.50 975.00 FedEx First Overnight® $ 625.19 631.38 637.57 643.76 649.95 656.14 662.33 668.52 674.71 680.90 687.09 693.28 699.47 705.66 711.85 718.04 724.23 730.42 736.61 742.80 748.99 755.18 761.37 767.56 773.75 779.94 786.13 792.32 798.51 804.70 810.89 817.08 823.27 829.46 835.65 841.84 848.03 854.22 860.41 866.60 872.79 878.98 885.17 891.36 897.55 903.74 909.93 916.12 922.31 928.50 FedEx ÌèßåèßêïOvernight® $ 610.04 616.08 622.12 628.16 634.20 640.24 646.28 652.32 658.36 664.40 670.44 676.48 682.52 688.56 694.60 700.64 706.68 712.72 718.76 724.80 730.84 736.88 742.92 748.96 755.00 761.04 767.08 773.12 779.16 785.20 791.24 797.28 803.32 809.36 815.40 821.44 827.48 833.52 839.56 845.60 851.64 857.68 863.72 869.76 875.80 881.84 887.88 893.92 899.96 906.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 285.83 288.66 291.49 294.32 297.15 299.98 302.81 305.64 308.47 311.30 314.13 316.96 319.79 322.62 325.45 328.28 331.11 333.94 336.77 339.60 342.43 345.26 348.09 350.92 353.75 356.58 359.41 362.24 365.07 367.90 370.73 373.56 376.39 379.22 382.05 384.88 387.71 390.54 393.37 396.20 399.03 401.86 404.69 407.52 410.35 413.18 416.01 418.84 421.67 424.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 247.45 249.90 252.35 254.80 257.25 259.70 262.15 264.60 267.05 269.50 271.95 274.40 276.85 279.30 281.75 284.20 286.65 289.10 291.55 294.00 296.45 298.90 301.35 303.80 306.25 308.70 311.15 313.60 316.05 318.50 320.95 323.40 325.85 328.30 330.75 333.20 335.65 338.10 340.55 343.00 345.45 347.90 350.35 352.80 355.25 357.70 360.15 362.60 365.05 367.50 239.37 241.74 244.11 246.48 248.85 251.22 253.59 255.96 258.33 260.70 263.07 265.44 267.81 270.18 272.55 274.92 277.29 279.66 282.03 284.40 286.77 289.14 291.51 293.88 296.25 298.62 300.99 303.36 305.73 308.10 310.47 312.84 315.21 317.58 319.95 322.32 324.69 327.06 329.43 331.80 334.17 336.54 338.91 341.28 343.65 346.02 348.39 350.76 353.13 355.50 38 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 100.56 105.68 116.35 124.46 125.29 141.30 146.71 151.21 151.66 153.35 187.07 194.37 197.99 198.36 199.42 220.42 222.52 222.75 222.95 223.32 230.72 236.52 246.30 255.00 255.87 271.39 272.95 280.06 280.78 282.97 294.23 295.36 313.04 314.81 315.13 320.86 338.24 339.98 340.20 340.60 348.53 353.38 362.02 371.07 374.44 383.81 385.20 387.88 388.15 75.47 * $ FedEx ÌèßåèßêïOvernight® $ 69.56 74.68 85.35 93.46 94.29 110.30 115.71 120.21 120.66 122.35 156.07 163.37 166.99 167.36 168.42 189.42 191.52 191.75 191.95 192.32 199.72 205.52 215.30 224.00 224.87 240.39 241.95 249.06 249.78 251.97 263.23 264.36 282.04 283.81 284.13 289.86 307.24 308.98 309.20 309.60 317.53 322.38 331.02 340.07 343.44 352.81 354.20 356.88 357.15 44.47 * $ FedEx StandardOvernight® $ 60.41 68.15 75.50 82.74 89.96 95.91 104.23 110.97 118.07 119.94 133.65 139.76 146.24 152.43 158.57 164.42 169.72 173.24 176.89 183.72 189.76 201.49 206.56 209.20 209.87 223.10 226.95 233.42 234.78 236.97 248.23 249.36 260.16 264.84 269.13 274.86 282.39 289.14 294.10 294.60 302.53 307.38 316.02 325.07 328.44 337.81 339.20 341.88 342.15 42.32 * $ FedEx 2Day® $ 25.16 27.33 30.09 35.13 39.03 42.62 46.57 50.81 54.53 58.26 62.29 65.81 69.76 73.78 76.62 79.12 82.91 85.78 89.28 93.44 96.60 99.31 102.15 106.12 109.76 113.36 117.36 120.16 123.01 127.03 129.88 133.03 135.86 140.62 143.40 146.34 150.13 153.16 156.21 159.73 162.66 166.10 168.87 171.87 174.27 176.04 176.27 176.49 176.71 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 20.96 21.33 23.66 26.59 27.68 32.61 33.25 35.74 37.18 39.97 42.24 48.94 49.87 52.84 55.14 59.10 59.67 61.90 64.15 66.82 67.09 71.32 73.40 76.16 78.77 81.33 85.72 86.17 88.41 91.16 95.30 95.72 98.34 100.72 103.25 103.62 108.03 110.58 113.02 114.04 118.09 121.13 123.38 125.92 128.68 133.28 133.74 138.19 138.64 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 29.13 31.04 34.19 39.93 44.33 48.42 52.89 57.72 61.96 66.19 66.63 75.43 79.23 83.80 87.04 89.88 95.97 99.27 103.33 106.16 111.81 114.93 118.22 122.81 127.05 131.18 135.84 139.03 142.36 147.03 150.31 151.10 157.24 159.74 160.31 166.19 166.79 167.01 170.53 184.85 186.29 192.24 195.46 198.92 201.70 204.76 207.62 210.68 210.99 25.59 * $ 39 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 389.75 421.70 429.36 437.21 438.00 439.00 450.20 451.32 451.72 458.06 458.70 471.08 476.55 477.18 489.69 494.70 509.15 510.60 516.52 517.89 518.30 519.17 535.57 537.21 537.62 538.45 542.78 559.15 571.53 579.59 581.34 615.04 618.41 619.24 620.08 620.91 623.04 625.69 626.98 652.78 656.41 657.21 658.01 658.81 659.61 664.12 668.36 673.61 675.38 710.65 720.00 FedEx First Overnight® $ 358.75 390.70 398.36 406.21 407.00 408.00 419.20 420.32 420.72 427.06 427.70 440.08 445.55 446.18 458.69 463.70 478.15 479.60 485.52 486.89 487.30 488.17 504.57 506.21 506.62 507.45 511.78 528.15 540.53 548.59 550.34 584.04 587.41 588.24 589.08 589.91 592.04 594.69 595.98 621.78 625.41 626.21 627.01 627.81 628.61 633.12 637.36 642.61 644.38 679.65 689.00 FedEx ÌèßåèßêïOvernight® $ 343.75 375.70 383.36 391.21 392.00 393.00 404.20 405.32 405.72 412.06 412.70 425.08 430.55 431.18 443.69 448.70 463.15 464.60 470.52 471.89 472.30 473.17 489.57 491.21 491.62 492.45 496.78 513.15 525.53 533.59 535.34 569.04 572.41 573.24 574.08 574.91 577.04 579.69 580.98 606.78 610.41 611.21 612.01 612.81 613.61 615.42 622.36 627.61 629.38 660.66 674.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 177.02 183.02 193.08 194.51 194.96 195.41 195.97 207.05 208.16 208.61 214.43 215.02 215.47 219.93 220.38 226.23 226.82 227.27 227.72 228.71 248.10 250.05 250.49 254.61 255.06 260.20 262.07 262.97 275.58 276.85 277.75 278.64 279.54 280.44 281.34 292.84 293.99 294.89 295.79 296.68 297.58 298.48 299.38 300.27 301.17 302.07 307.41 308.31 309.21 327.21 346.00 $ 138.88 143.58 144.05 152.05 154.88 157.17 160.01 162.47 165.02 167.09 167.53 173.21 175.59 178.34 180.72 182.61 183.05 183.49 190.51 191.22 196.06 197.72 200.46 201.32 201.76 202.65 203.52 204.41 205.28 206.17 207.04 208.01 223.60 226.01 226.90 235.12 236.01 236.88 237.77 238.64 239.53 240.40 241.28 242.17 243.04 243.93 244.80 245.69 246.56 256.50 285.00 $ 214.78 222.48 223.26 223.79 234.06 235.10 235.73 247.27 248.43 248.91 258.36 259.31 259.82 269.90 270.91 271.31 275.40 275.85 276.31 276.76 277.21 277.66 278.12 278.56 279.01 279.92 284.55 299.32 301.33 324.18 326.47 327.27 333.93 334.84 335.75 342.71 343.93 364.09 366.12 367.02 367.92 368.83 369.74 370.64 371.55 372.46 373.36 374.23 375.03 377.13 419.00 40 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 727.20 734.40 741.60 748.80 756.00 763.20 770.40 777.60 784.80 792.00 799.20 806.40 813.60 820.80 828.00 835.20 842.40 849.60 856.80 864.00 871.20 878.40 885.60 892.80 900.00 907.20 914.40 921.60 928.80 936.00 943.20 950.40 957.60 964.80 972.00 979.20 986.40 993.60 1,000.80 1,008.00 1,015.20 1,022.40 1,029.60 1,036.80 1,044.00 1,051.20 1,058.40 1,065.60 1,072.80 1,080.00 FedEx First Overnight® $ 695.89 702.78 709.67 716.56 723.45 730.34 737.23 744.12 751.01 757.90 764.79 771.68 778.57 785.46 792.35 799.24 806.13 813.02 819.91 826.80 833.69 840.58 847.47 854.36 861.25 868.14 875.03 881.92 888.81 895.70 902.59 909.48 916.37 923.26 930.15 937.04 943.93 950.82 957.71 964.60 971.49 978.38 985.27 992.16 999.05 1,005.94 1,012.83 1,019.72 1,026.61 1,033.50 FedEx ÌèßåèßêïOvernight® $ 680.74 687.48 694.22 700.96 707.70 714.44 721.18 727.92 734.66 741.40 748.14 754.88 761.62 768.36 775.10 781.84 788.58 795.32 802.06 808.80 815.54 822.28 829.02 835.76 842.50 849.24 855.98 862.72 869.46 876.20 882.94 889.68 896.42 903.16 909.90 916.64 923.38 930.12 936.86 943.60 950.34 957.08 963.82 970.56 977.30 984.04 990.78 997.52 1,004.26 1,011.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 423.19 427.38 431.57 435.76 439.95 444.14 448.33 452.52 456.71 460.90 465.09 469.28 473.47 477.66 481.85 486.04 490.23 494.42 498.61 502.80 506.99 511.18 515.37 519.56 523.75 527.94 532.13 536.32 540.51 544.70 548.89 553.08 557.27 561.46 565.65 569.84 574.03 578.22 582.41 586.60 590.79 594.98 599.17 603.36 607.55 611.74 615.93 620.12 624.31 628.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 349.46 352.92 356.38 359.84 363.30 366.76 370.22 373.68 377.14 380.60 384.06 387.52 390.98 394.44 397.90 401.36 404.82 408.28 411.74 415.20 418.66 422.12 425.58 429.04 432.50 435.96 439.42 442.88 446.34 449.80 453.26 456.72 460.18 463.64 467.10 470.56 474.02 477.48 480.94 484.40 487.86 491.32 494.78 498.24 501.70 505.16 508.62 512.08 515.54 519.00 287.85 290.70 293.55 296.40 299.25 302.10 304.95 307.80 310.65 313.50 316.35 319.20 322.05 324.90 327.75 330.60 333.45 336.30 339.15 342.00 344.85 347.70 350.55 353.40 356.25 359.10 361.95 364.80 367.65 370.50 373.35 376.20 379.05 381.90 384.75 387.60 390.45 393.30 396.15 399.00 401.85 404.70 407.55 410.40 413.25 416.10 418.95 421.80 424.65 427.50 41 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 104.23 107.91 122.79 127.87 128.76 146.37 151.11 156.78 157.35 159.09 193.89 200.79 201.49 201.71 202.79 224.22 226.37 226.59 226.79 227.39 239.39 240.85 257.78 259.48 263.93 282.40 288.56 289.18 289.40 290.52 312.69 314.91 319.97 320.49 321.00 331.16 345.77 350.83 351.34 352.23 370.01 371.79 377.98 384.05 384.67 396.91 398.63 398.83 399.03 76.36 * $ FedEx ÌèßåèßêïOvernight® $ 73.23 76.91 91.79 96.87 97.76 115.37 120.11 125.78 126.35 128.09 162.89 169.79 170.49 170.71 171.79 193.22 195.37 195.59 195.79 196.39 208.39 209.85 226.78 228.48 232.93 251.40 257.56 258.18 258.40 259.52 281.69 283.91 288.97 289.49 290.00 300.16 314.77 319.83 320.34 321.23 339.01 340.79 346.98 353.05 353.67 365.91 367.63 367.83 368.03 45.36 * $ FedEx StandardOvernight® $ 65.47 75.37 80.55 91.29 93.30 105.50 113.00 120.62 123.87 125.56 144.66 151.73 157.89 164.00 167.02 175.71 179.79 183.75 187.89 189.06 204.20 205.73 212.97 217.00 217.93 236.40 241.42 243.18 243.40 244.52 263.68 268.91 273.97 274.49 275.00 285.16 299.77 304.83 305.34 306.23 324.01 325.79 331.98 338.05 338.67 350.91 352.63 352.83 353.03 43.17 * $ FedEx 2Day® $ 30.63 34.53 39.68 45.85 51.21 56.93 64.03 70.84 77.08 82.28 88.82 95.70 101.92 108.17 113.88 118.89 124.25 129.39 134.11 138.89 139.38 148.52 153.88 159.49 164.69 170.27 176.05 180.55 185.40 190.49 194.84 200.56 205.93 212.16 218.53 224.40 230.49 236.37 242.08 247.58 253.17 258.60 264.69 269.84 274.76 279.40 279.91 289.93 294.86 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 23.96 25.55 29.70 31.25 35.46 41.65 43.95 48.25 49.82 52.91 58.66 62.30 63.69 66.92 70.55 73.52 76.47 79.21 81.88 84.93 88.97 92.07 95.86 99.02 101.81 104.98 107.74 117.46 120.92 124.77 131.14 131.78 135.62 137.83 138.07 138.60 149.01 152.14 155.75 156.12 161.99 165.46 168.79 171.84 172.15 176.77 177.24 177.48 177.68 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 35.79 39.60 45.49 52.57 58.71 66.50 73.43 81.53 90.03 94.36 95.91 111.81 116.89 124.04 133.04 138.89 142.48 151.15 156.69 159.26 168.02 173.51 179.77 182.85 192.38 198.92 205.67 210.94 212.60 218.41 227.62 234.30 240.56 247.83 250.59 257.30 264.27 276.11 282.82 289.24 295.77 296.50 302.73 315.22 320.98 326.00 326.60 338.60 344.45 31.45 * $ 42 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 400.49 429.66 444.26 445.72 446.14 447.16 458.59 460.54 469.33 470.22 471.12 488.95 490.82 492.94 507.24 510.23 524.93 526.40 526.83 527.63 528.05 528.97 545.67 547.34 547.76 548.60 553.02 574.15 588.32 596.57 598.18 628.25 631.26 632.09 632.95 633.75 634.89 637.59 639.14 670.01 678.01 678.81 679.61 680.41 681.21 682.04 686.86 693.41 707.36 731.57 734.00 FedEx First Overnight® $ 369.49 398.66 413.26 414.72 415.14 416.16 427.59 429.54 438.33 439.22 440.12 457.95 459.82 461.94 476.24 479.23 493.93 495.40 495.83 496.63 497.05 497.97 514.67 516.34 516.76 517.60 522.02 543.15 557.32 565.57 567.18 597.25 600.26 601.09 601.95 602.75 603.89 606.59 608.14 639.01 647.01 647.81 648.61 649.41 650.21 651.04 655.86 662.41 676.36 700.57 703.00 FedEx ÌèßåèßêïOvernight® $ 354.49 383.66 398.26 399.72 400.14 401.16 412.59 414.54 423.33 424.22 425.12 442.95 444.82 446.94 461.24 464.23 478.93 480.40 480.83 481.63 482.05 482.97 499.67 501.34 501.76 502.60 507.02 528.15 542.32 550.57 552.18 582.25 585.26 586.09 586.95 587.75 588.89 591.59 593.14 624.01 632.01 632.81 633.61 634.41 635.21 636.04 640.86 647.41 661.36 685.57 688.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 299.90 314.33 319.11 319.60 320.30 334.01 335.39 346.31 350.34 354.69 360.14 365.25 366.05 379.25 380.58 381.00 381.65 382.07 382.50 383.80 403.94 405.96 412.87 413.57 414.15 425.61 432.27 445.48 446.81 449.20 473.65 476.10 477.00 484.52 489.72 490.62 491.51 492.41 493.31 499.40 504.58 505.48 506.38 507.27 508.17 509.72 513.72 524.51 536.80 546.02 555.00 $ 177.99 184.19 206.06 208.26 208.73 209.26 219.69 220.74 227.69 228.39 229.01 229.59 241.02 248.57 252.46 252.90 254.64 255.08 255.52 255.96 256.40 256.84 257.28 257.72 258.16 259.04 259.92 260.79 261.68 262.55 263.44 266.59 285.96 302.59 304.26 305.14 306.02 306.90 307.78 308.74 309.54 310.42 311.30 312.18 313.06 314.35 339.50 342.02 342.90 358.20 398.00 $ 350.35 369.29 374.27 374.77 375.23 375.63 376.03 376.59 376.99 377.95 395.78 397.57 399.71 442.50 446.78 459.00 460.23 460.68 461.10 465.80 466.27 475.07 475.95 480.92 481.42 482.22 483.02 483.82 494.43 514.88 516.93 519.01 560.42 569.21 570.09 573.02 573.82 574.62 575.74 576.64 577.55 578.46 579.36 580.27 581.18 598.81 635.11 638.74 639.93 663.70 684.00 43 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 741.34 748.68 756.02 763.36 770.70 778.04 785.38 792.72 800.06 807.40 814.74 822.08 829.42 836.76 844.10 851.44 858.78 866.12 873.46 880.80 888.14 895.48 902.82 910.16 917.50 924.84 932.18 939.52 946.86 954.20 961.54 968.88 976.22 983.56 990.90 998.24 1,005.58 1,012.92 1,020.26 1,027.60 1,034.94 1,042.28 1,049.62 1,056.96 1,064.30 1,071.64 1,078.98 1,086.32 1,093.66 1,101.00 FedEx First Overnight® $ 710.03 717.06 724.09 731.12 738.15 745.18 752.21 759.24 766.27 773.30 780.33 787.36 794.39 801.42 808.45 815.48 822.51 829.54 836.57 843.60 850.63 857.66 864.69 871.72 878.75 885.78 892.81 899.84 906.87 913.90 920.93 927.96 934.99 942.02 949.05 956.08 963.11 970.14 977.17 984.20 991.23 998.26 1,005.29 1,012.32 1,019.35 1,026.38 1,033.41 1,040.44 1,047.47 1,054.50 FedEx ÌèßåèßêïOvernight® $ 694.88 701.76 708.64 715.52 722.40 729.28 736.16 743.04 749.92 756.80 763.68 770.56 777.44 784.32 791.20 798.08 804.96 811.84 818.72 825.60 832.48 839.36 846.24 853.12 860.00 866.88 873.76 880.64 887.52 894.40 901.28 908.16 915.04 921.92 928.80 935.68 942.56 949.44 956.32 963.20 970.08 976.96 983.84 990.72 997.60 1,004.48 1,011.36 1,018.24 1,025.12 1,032.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 690.84 697.68 704.52 711.36 718.20 725.04 731.88 738.72 745.56 752.40 759.24 766.08 772.92 779.76 786.60 793.44 800.28 807.12 813.96 820.80 827.64 834.48 841.32 848.16 855.00 861.84 868.68 875.52 882.36 889.20 896.04 902.88 909.72 916.56 923.40 930.24 937.08 943.92 950.76 957.60 964.44 971.28 978.12 984.96 991.80 998.64 1,005.48 1,012.32 1,019.16 1,026.00 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 560.55 566.10 571.65 577.20 582.75 588.30 593.85 599.40 604.95 610.50 616.05 621.60 627.15 632.70 638.25 643.80 649.35 654.90 660.45 666.00 671.55 677.10 682.65 688.20 693.75 699.30 704.85 710.40 715.95 721.50 727.05 732.60 738.15 743.70 749.25 754.80 760.35 765.90 771.45 777.00 782.55 788.10 793.65 799.20 804.75 810.30 815.85 821.40 826.95 832.50 401.98 405.96 409.94 413.92 417.90 421.88 425.86 429.84 433.82 437.80 441.78 445.76 449.74 453.72 457.70 461.68 465.66 469.64 473.62 477.60 481.58 485.56 489.54 493.52 497.50 501.48 505.46 509.44 513.42 517.40 521.38 525.36 529.34 533.32 537.30 541.28 545.26 549.24 553.22 557.20 561.18 565.16 569.14 573.12 577.10 581.08 585.06 589.04 593.02 597.00 44 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 114.16 117.58 131.78 140.45 141.97 158.27 163.84 171.69 172.48 173.85 201.18 204.75 220.18 221.73 222.70 242.10 244.04 244.24 244.44 245.06 257.30 268.48 281.46 286.52 287.17 293.59 300.01 305.98 313.90 315.12 324.84 326.25 343.62 350.22 353.19 357.93 368.70 369.78 378.31 379.17 384.11 385.42 402.69 408.72 414.84 419.21 420.35 427.43 428.16 81.38 * $ FedEx ÌèßåèßêïOvernight® $ 83.16 86.58 100.78 109.45 110.97 127.27 132.84 140.69 141.48 142.85 170.18 173.75 189.18 190.73 191.70 211.10 213.04 213.24 213.44 214.06 226.30 237.48 250.46 255.52 256.17 262.59 269.01 274.98 282.90 284.12 293.84 295.25 312.62 319.22 322.19 326.93 337.70 338.78 347.31 348.17 353.11 354.42 371.69 377.72 383.84 388.21 389.35 396.43 397.16 50.38 * $ FedEx StandardOvernight® $ 71.16 81.50 89.69 97.61 99.75 111.44 119.83 128.32 136.81 138.56 154.76 163.19 171.83 179.32 185.26 190.08 194.40 198.57 203.02 207.57 217.26 232.82 235.32 238.40 241.17 247.59 254.01 259.98 267.90 269.12 278.84 280.25 294.99 301.42 307.19 311.93 319.20 323.78 329.51 333.17 338.11 339.42 356.69 362.72 368.84 373.21 374.35 381.43 382.16 47.31 * $ FedEx 2Day® $ 32.67 38.33 44.40 50.70 56.49 62.77 69.68 76.76 84.17 91.57 98.15 105.14 110.39 116.16 121.30 127.52 134.32 140.25 146.71 151.74 156.95 162.95 168.30 170.58 181.04 187.27 193.56 198.55 203.52 209.02 213.55 219.48 224.53 230.11 235.17 241.24 249.80 256.30 263.12 269.57 276.60 283.42 288.68 293.59 299.08 303.91 304.40 311.81 312.56 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 25.18 28.06 31.40 35.88 39.61 44.01 49.79 54.50 59.80 64.35 69.01 73.39 73.83 77.61 84.79 89.21 89.66 97.93 100.59 100.93 107.58 108.25 117.21 118.11 125.34 129.67 134.22 138.32 142.43 142.85 146.59 147.65 151.47 155.03 158.94 162.20 165.46 168.78 177.62 178.51 178.71 182.48 186.54 190.52 194.49 201.67 202.39 216.40 218.55 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 38.20 44.02 50.97 59.29 66.04 73.33 81.47 89.77 96.63 105.11 108.56 123.08 126.71 134.49 141.84 148.55 157.06 162.17 171.55 174.19 183.51 187.05 196.80 204.49 211.70 218.96 226.35 230.74 235.07 238.10 249.72 250.89 257.11 269.04 270.76 279.33 280.79 287.18 300.46 307.03 323.42 331.40 337.54 343.28 349.72 355.36 360.85 363.32 363.68 35.09 * $ 45 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 429.79 462.28 479.14 499.98 502.07 502.47 502.87 503.50 504.77 506.09 532.42 548.08 555.47 562.95 572.56 580.96 581.80 582.20 582.60 583.00 584.18 607.53 632.63 635.14 635.54 636.35 652.34 653.94 654.75 665.46 668.09 684.12 685.73 686.57 699.97 701.31 702.12 703.15 705.71 756.91 784.88 787.68 788.48 789.47 790.37 791.17 791.97 792.77 794.59 830.84 876.00 FedEx First Overnight® $ 398.79 431.28 448.14 468.98 471.07 471.47 471.87 472.50 473.77 475.09 501.42 517.08 524.47 531.95 541.56 549.96 550.80 551.20 551.60 552.00 553.18 576.53 601.63 604.14 604.54 605.35 621.34 622.94 623.75 634.46 637.09 653.12 654.73 655.57 668.97 670.31 671.12 672.15 674.71 725.91 753.88 756.68 757.48 758.47 759.37 760.17 760.97 761.77 763.59 799.84 845.00 FedEx ÌèßåèßêïOvernigh® $ 383.79 416.28 425.26 434.47 444.23 450.55 456.86 457.50 458.77 460.09 486.42 502.08 509.47 516.95 526.56 534.96 535.80 536.20 536.60 537.00 538.18 561.53 584.35 589.06 589.54 590.34 606.34 607.94 608.74 619.46 622.09 638.12 639.73 640.57 653.97 655.31 656.12 657.15 659.71 710.91 738.88 741.68 742.48 743.28 744.37 745.17 745.97 746.77 748.59 784.15 828.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 313.01 321.80 344.74 348.27 348.71 349.14 349.57 356.63 357.35 361.79 369.82 372.86 373.54 386.86 388.20 388.62 389.29 389.72 390.15 391.48 416.83 420.99 421.42 421.85 422.44 434.13 440.92 454.50 462.63 490.09 493.48 494.33 495.18 496.03 504.40 505.25 506.05 509.46 513.41 514.26 515.12 515.98 516.83 517.67 518.54 523.14 524.00 535.01 547.54 572.17 634.00 $ 218.97 220.75 221.15 221.61 230.74 231.66 232.75 254.42 256.60 260.62 261.06 269.54 274.18 278.58 282.98 287.36 291.27 291.72 292.16 292.80 305.31 312.89 316.27 316.71 317.15 318.04 326.12 327.00 327.90 328.78 329.67 331.13 359.26 362.08 362.96 363.85 364.74 367.75 368.55 369.44 370.42 371.22 372.10 372.99 373.88 374.77 375.65 376.55 377.82 403.20 448.00 $ 370.78 391.11 397.94 403.79 404.38 412.70 415.72 416.33 421.24 429.56 442.41 446.65 451.12 456.55 474.90 502.29 505.03 505.43 505.96 507.33 516.93 517.89 527.60 528.58 539.69 541.70 542.50 543.31 544.37 565.40 592.73 595.60 608.14 613.05 613.85 614.91 615.71 616.51 621.72 623.09 638.69 653.59 666.89 668.22 669.14 670.04 674.18 676.14 696.57 712.94 731.00 46 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 884.76 893.52 902.28 911.04 919.80 928.56 937.32 946.08 954.84 963.60 972.36 981.12 989.88 998.64 1,007.40 1,016.16 1,024.92 1,033.68 1,042.44 1,051.20 1,059.96 1,068.72 1,077.48 1,086.24 1,095.00 1,103.76 1,112.52 1,121.28 1,130.04 1,138.80 1,147.56 1,156.32 1,165.08 1,173.84 1,182.60 1,191.36 1,200.12 1,208.88 1,217.64 1,226.40 1,235.16 1,243.92 1,252.68 1,261.44 1,270.20 1,278.96 1,287.72 1,296.48 1,305.24 1,314.00 FedEx First Overnight® $ 853.45 861.90 870.35 878.80 887.25 895.70 904.15 912.60 921.05 929.50 937.95 946.40 954.85 963.30 971.75 980.20 988.65 997.10 1,005.55 1,014.00 1,022.45 1,030.90 1,039.35 1,047.80 1,056.25 1,064.70 1,073.15 1,081.60 1,090.05 1,098.50 1,106.95 1,115.40 1,123.85 1,132.30 1,140.75 1,149.20 1,157.65 1,166.10 1,174.55 1,183.00 1,191.45 1,199.90 1,208.35 1,216.80 1,225.25 1,233.70 1,242.15 1,250.60 1,259.05 1,267.50 FedEx ÌèßåèßêïOvernight® $ 836.28 844.56 852.84 861.12 869.40 877.68 885.96 894.24 902.52 910.80 919.08 927.36 935.64 943.92 952.20 960.48 968.76 977.04 985.32 993.60 1,001.88 1,010.16 1,018.44 1,026.72 1,035.00 1,043.28 1,051.56 1,059.84 1,068.12 1,076.40 1,084.68 1,092.96 1,101.24 1,109.52 1,117.80 1,126.08 1,134.36 1,142.64 1,150.92 1,159.20 1,167.48 1,175.76 1,184.04 1,192.32 1,200.60 1,208.88 1,217.16 1,225.44 1,233.72 1,242.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 738.31 745.62 752.93 760.24 767.55 774.86 782.17 789.48 796.79 804.10 811.41 818.72 826.03 833.34 840.65 847.96 855.27 862.58 869.89 877.20 884.51 891.82 899.13 906.44 913.75 921.06 928.37 935.68 942.99 950.30 957.61 964.92 972.23 979.54 986.85 994.16 1,001.47 1,008.78 1,016.09 1,023.40 1,030.71 1,038.02 1,045.33 1,052.64 1,059.95 1,067.26 1,074.57 1,081.88 1,089.19 1,096.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 640.34 646.68 653.02 659.36 665.70 672.04 678.38 684.72 691.06 697.40 703.74 710.08 716.42 722.76 729.10 735.44 741.78 748.12 754.46 760.80 767.14 773.48 779.82 786.16 792.50 798.84 805.18 811.52 817.86 824.20 830.54 836.88 843.22 849.56 855.90 862.24 868.58 874.92 881.26 887.60 893.94 900.28 906.62 912.96 919.30 925.64 931.98 938.32 944.66 951.00 452.48 456.96 461.44 465.92 470.40 474.88 479.36 483.84 488.32 492.80 497.28 501.76 506.24 510.72 515.20 519.68 524.16 528.64 533.12 537.60 542.08 546.56 551.04 555.52 560.00 564.48 568.96 573.44 577.92 582.40 586.88 591.36 595.84 600.32 604.80 609.28 613.76 618.24 622.72 627.20 631.68 636.16 640.64 645.12 649.60 654.08 658.56 663.04 667.52 672.00 47 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 116.46 126.46 135.36 144.57 145.50 163.76 172.83 177.25 177.71 178.99 204.59 208.23 223.97 225.55 226.54 246.33 248.31 248.51 248.71 249.79 271.28 279.44 286.48 291.64 292.30 305.31 317.59 324.69 326.24 326.80 337.80 342.74 355.15 356.61 359.64 366.62 378.01 379.16 385.36 386.14 401.55 409.73 430.57 432.66 433.47 449.06 450.62 450.86 451.07 83.69 * $ FedEx ÌèßåèßêïOvernight® $ 85.46 95.46 104.36 113.57 114.50 132.76 141.83 146.25 146.71 147.99 173.59 177.23 192.97 194.55 195.54 215.33 217.31 217.51 217.71 218.79 240.28 248.44 255.48 260.64 261.30 274.31 286.59 293.69 295.24 295.80 306.80 311.74 324.15 325.61 328.64 335.62 347.01 348.16 354.36 355.14 370.55 378.73 399.57 401.66 402.47 418.06 419.62 419.86 420.07 52.69 * $ FedEx StandardOvernight® $ 75.02 86.97 95.07 104.09 105.37 118.56 126.69 134.61 143.32 145.08 159.43 167.95 176.05 184.77 191.69 196.58 200.77 206.14 211.45 212.32 229.35 239.06 240.04 245.35 246.30 259.31 271.59 278.69 280.24 280.80 291.80 296.74 309.15 310.61 313.64 320.62 332.01 333.16 339.36 340.14 355.55 363.73 379.89 386.66 387.47 403.06 404.62 404.86 405.07 49.47 * $ FedEx 2Day® $ 33.34 40.34 46.28 52.67 59.92 65.63 72.30 79.55 87.32 94.45 102.35 107.25 115.76 120.98 126.46 131.82 137.95 143.18 150.87 156.50 160.26 166.48 172.18 174.00 188.61 193.82 199.90 204.73 210.83 216.17 221.96 227.31 233.09 238.83 239.88 246.07 257.60 264.62 271.50 277.51 285.00 292.16 298.25 304.13 308.66 315.33 316.00 318.55 318.82 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 27.96 32.47 36.67 41.95 47.05 53.52 55.74 60.86 69.12 74.52 79.85 84.38 89.50 94.14 99.44 103.87 108.53 112.21 116.29 121.25 125.22 129.90 131.08 131.68 143.36 147.72 152.32 157.21 162.11 166.75 171.28 171.87 172.53 185.63 186.95 195.12 195.94 196.31 203.71 211.08 215.58 220.25 225.36 225.88 226.58 240.48 241.88 248.73 249.42 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 39.03 46.36 54.17 61.64 70.13 76.82 84.63 93.10 102.21 109.78 110.74 128.03 133.03 137.19 145.38 151.53 160.21 165.42 176.58 177.90 188.19 198.70 206.10 213.47 216.84 226.83 230.88 235.36 239.78 242.87 255.47 256.75 262.26 279.40 281.12 290.79 291.76 292.95 316.65 319.02 333.54 341.95 349.06 350.88 361.25 368.68 369.43 370.59 370.96 35.82 * $ 48 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 452.29 476.52 501.08 510.78 511.75 512.15 512.55 512.95 514.25 539.88 542.45 558.43 571.13 573.59 593.67 600.00 601.17 601.57 604.88 615.84 616.94 619.07 661.47 665.72 666.18 666.98 667.78 668.58 669.38 678.15 680.84 697.19 698.83 699.69 713.38 714.75 715.55 716.60 719.97 787.36 801.39 802.82 803.73 804.64 805.56 806.48 807.30 808.32 810.16 846.85 913.00 FedEx First Overnight® $ 421.29 445.52 470.08 479.78 480.75 481.15 481.55 481.95 483.25 508.88 511.45 527.43 540.13 542.59 562.67 569.00 570.17 570.57 573.88 584.84 585.94 588.07 630.47 634.72 635.18 635.98 636.78 637.58 638.38 647.15 649.84 666.19 667.83 668.69 682.38 683.75 684.55 685.60 688.97 756.36 770.39 771.82 772.73 773.64 774.56 775.48 776.30 777.32 779.16 815.85 882.00 FedEx ÌèßåèßêïOvernight® $ 406.29 430.52 455.08 463.41 465.75 466.15 466.55 466.95 468.24 493.88 496.45 512.43 525.13 527.59 547.67 554.00 555.17 555.57 558.88 569.84 570.94 573.07 601.11 618.44 620.18 620.98 621.78 622.58 623.38 632.15 634.84 651.19 652.83 653.69 667.38 668.75 669.55 670.60 673.97 741.36 755.28 756.68 757.57 758.47 759.37 760.27 761.07 762.07 763.88 799.84 864.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 319.28 328.24 352.78 355.24 355.69 356.13 356.57 363.77 364.50 369.03 377.22 380.32 381.02 394.60 395.98 396.40 397.08 397.52 397.96 399.31 425.17 429.42 429.85 430.29 430.89 442.82 449.74 463.59 496.59 499.90 503.36 504.22 505.09 505.96 514.50 515.38 516.18 519.66 523.68 524.55 525.43 526.30 527.17 528.03 528.92 533.61 534.48 545.72 558.50 590.14 654.00 $ 250.48 271.64 273.77 280.73 281.43 281.83 282.23 287.88 292.58 297.97 303.36 308.22 308.72 318.41 323.49 331.19 338.21 338.92 352.98 354.39 354.86 364.09 365.02 365.42 365.82 366.81 386.47 388.44 390.24 393.89 394.77 395.67 397.59 407.79 408.82 424.06 425.59 426.74 427.54 428.34 429.14 430.02 430.92 431.80 432.89 454.64 471.53 473.23 474.16 488.18 511.00 $ 378.20 410.54 413.78 414.18 420.17 420.96 424.04 424.66 436.92 438.16 451.26 462.96 464.13 465.69 496.82 514.41 516.17 517.75 518.19 526.92 527.80 528.31 538.17 539.16 550.50 552.54 562.84 563.87 565.12 589.92 604.59 618.87 620.31 629.99 630.96 631.76 632.56 633.36 634.16 635.60 664.40 667.30 680.28 681.59 682.53 683.45 687.68 689.67 710.51 727.21 767.00 49 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 922.13 931.26 940.39 949.52 958.65 967.78 976.91 986.04 995.17 1,004.30 1,013.43 1,022.56 1,031.69 1,040.82 1,049.95 1,059.08 1,068.21 1,077.34 1,086.47 1,095.60 1,104.73 1,113.86 1,122.99 1,132.12 1,141.25 1,150.38 1,159.51 1,168.64 1,177.77 1,186.90 1,196.03 1,205.16 1,214.29 1,223.42 1,232.55 1,241.68 1,250.81 1,259.94 1,269.07 1,278.20 1,287.33 1,296.46 1,305.59 1,314.72 1,323.85 1,332.98 1,342.11 1,351.24 1,360.37 1,369.50 FedEx First Overnight® $ 890.82 899.64 908.46 917.28 926.10 934.92 943.74 952.56 961.38 970.20 979.02 987.84 996.66 1,005.48 1,014.30 1,023.12 1,031.94 1,040.76 1,049.58 1,058.40 1,067.22 1,076.04 1,084.86 1,093.68 1,102.50 1,111.32 1,120.14 1,128.96 1,137.78 1,146.60 1,155.42 1,164.24 1,173.06 1,181.88 1,190.70 1,199.52 1,208.34 1,217.16 1,225.98 1,234.80 1,243.62 1,252.44 1,261.26 1,270.08 1,278.90 1,287.72 1,296.54 1,305.36 1,314.18 1,323.00 FedEx ÌèßåèßêïOvernight® $ 872.64 881.28 889.92 898.56 907.20 915.84 924.48 933.12 941.76 950.40 959.04 967.68 976.32 984.96 993.60 1,002.24 1,010.88 1,019.52 1,028.16 1,036.80 1,045.44 1,054.08 1,062.72 1,071.36 1,080.00 1,088.64 1,097.28 1,105.92 1,114.56 1,123.20 1,131.84 1,140.48 1,149.12 1,157.76 1,166.40 1,175.04 1,183.68 1,192.32 1,200.96 1,209.60 1,218.24 1,226.88 1,235.52 1,244.16 1,252.80 1,261.44 1,270.08 1,278.72 1,287.36 1,296.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 774.67 782.34 790.01 797.68 805.35 813.02 820.69 828.36 836.03 843.70 851.37 859.04 866.71 874.38 882.05 889.72 897.39 905.06 912.73 920.40 928.07 935.74 943.41 951.08 958.75 966.42 974.09 981.76 989.43 997.10 1,004.77 1,012.44 1,020.11 1,027.78 1,035.45 1,043.12 1,050.79 1,058.46 1,066.13 1,073.80 1,081.47 1,089.14 1,096.81 1,104.48 1,112.15 1,119.82 1,127.49 1,135.16 1,142.83 1,150.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 660.54 667.08 673.62 680.16 686.70 693.24 699.78 706.32 712.86 719.40 725.94 732.48 739.02 745.56 752.10 758.64 765.18 771.72 778.26 784.80 791.34 797.88 804.42 810.96 817.50 824.04 830.58 837.12 843.66 850.20 856.74 863.28 869.82 876.36 882.90 889.44 895.98 902.52 909.06 915.60 922.14 928.68 935.22 941.76 948.30 954.84 961.38 967.92 974.46 981.00 516.11 521.22 526.33 531.44 536.55 541.66 546.77 551.88 556.99 562.10 567.21 572.32 577.43 582.54 587.65 592.76 597.87 602.98 608.09 613.20 618.31 623.42 628.53 633.64 638.75 643.86 648.97 654.08 659.19 664.30 669.41 674.52 679.63 684.74 689.85 694.96 700.07 705.18 710.29 715.40 720.51 725.62 730.73 735.84 740.95 746.06 751.17 756.28 761.39 766.50 50 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . Zones 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 $ $ $ $$ 94.76 103.99 111.94 126.76 137.20 147.13 156.86 166.35 177.11 187.48 203.73 213.65 224.31 225.40 241.59 251.16 256.73 263.09 271.83 277.17 283.55 289.91 297.79 303.42 312.97 317.72 324.32 330.39 335.64 341.73 347.87 354.48 362.48 367.51 368.33 384.70 392.94 400.21 408.05 416.23 424.43 433.04 441.78 451.35 458.48 466.46 473.97 482.85 485.56 78.39 91.54 99.23 109.10 117.42 127.39 134.99 142.40 152.40 161.37 172.82 179.29 187.69 197.67 205.41 210.60 215.39 220.56 228.55 242.25 244.30 244.53 244.85 251.12 272.99 279.08 285.32 293.07 298.11 302.92 308.29 314.20 321.42 322.89 323.25 330.28 339.45 346.06 362.81 364.49 374.02 374.98 387.49 401.84 405.00 414.19 415.12 425.49 426.54 55.27 61.70 71.60 76.44 81.57 86.77 97.11 98.16 114.72 124.42 131.91 134.18 138.95 147.08 148.29 154.57 167.82 171.25 183.60 184.84 191.96 206.50 214.14 217.74 221.18 235.64 237.09 240.07 244.58 247.73 260.58 261.89 268.86 291.57 293.86 297.25 297.60 298.81 322.99 325.41 348.25 356.22 357.03 357.91 368.48 376.06 376.82 378.01 394.38 48.27 53.89 61.53 65.56 71.24 80.70 81.65 91.49 92.48 106.22 107.60 109.40 120.82 125.55 131.33 136.73 143.26 146.05 156.74 162.29 163.47 169.82 175.63 177.49 196.04 201.16 207.66 214.34 219.74 226.71 232.27 239.58 240.32 244.29 244.69 251.00 271.06 273.07 285.22 290.91 297.27 302.64 309.71 315.88 320.47 322.04 322.32 324.93 325.20 125.76 134.99 142.94 157.76 168.20 178.13 187.86 197.35 208.11 218.48 234.73 244.65 255.31 256.40 272.59 282.16 287.73 294.09 302.83 308.17 314.55 320.91 328.79 334.42 343.97 348.72 355.32 361.39 366.64 372.73 378.87 385.48 393.48 398.51 399.33 415.70 423.94 431.21 439.05 447.23 455.43 464.04 472.78 482.35 489.48 497.46 504.97 513.85 516.56 63.18 * 56.25 * 53.71 * ** * 94.18 * $ $ $$ To Alaska metro 9 FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight®8 FedEx 2Day® Next day by 10:30 a.m.3 Next day by 4:30 p.m.4 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 9 a.m. FedEx 2Day® A.M. 2nd day by 10:30 a.m.5 To Alaska rural 11 FedEx ÌèßåèßêïOvernight® FedEx 2Day® Next day by 12 p.m.10 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 10 a.m.9 $ $ $ 127.66 137.13 162.03 178.15 188.69 199.74 210.80 219.24 229.54 230.87 257.14 262.09 268.38 269.01 280.71 291.28 298.45 308.77 316.04 334.14 342.14 349.04 354.21 360.18 362.11 372.29 377.84 385.02 392.80 394.14 405.68 413.46 421.46 428.65 436.27 445.04 451.54 458.01 458.68 459.84 482.84 485.15 486.16 506.35 508.70 522.02 523.36 523.75 526.28 96.66 106.13 131.03 147.15 157.69 168.74 179.80 188.24 198.54 199.87 226.14 231.09 237.38 238.01 249.71 260.28 267.45 277.77 285.04 303.14 311.14 318.04 323.21 329.18 331.11 341.29 346.84 354.02 361.80 363.14 374.68 382.46 390.46 397.65 405.27 414.04 420.54 427.01 427.68 428.84 451.84 454.15 455.16 475.35 477.70 491.02 492.36 492.75 495.28 62.49 76.31 77.70 81.10 83.93 91.64 92.42 103.44 108.91 113.53 114.00 114.52 124.70 129.60 136.65 144.35 150.27 150.96 164.36 166.17 166.75 178.01 179.15 185.48 204.98 211.29 217.65 225.36 231.67 237.60 244.76 251.31 253.78 254.04 254.32 259.81 276.83 278.54 298.16 301.05 308.00 308.70 322.40 327.82 330.74 331.04 331.27 331.49 331.72 100.85 * 69.85 * ** * $ $ 51 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Alaska1 Shipments from the contiguous U.S. and Hawaii to Alaska. To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/ uspackages for details. 3 By 10:30 a.m. to businesses and by 12 pm. to residences in ZIP codes 99501, 99502, 99503 and 99517. Commitment times vary from 12 p.m. to 4:30 p.m. to all other locations, depending on ZIP code. 4 By 8 p.m. to residences. See fedex.com/ uspackages for details. 5 By 12 p.m. to residences. 6 By 8 p.m. to residences. Shipments to certain ZIP codes in remote areas are delivered by a third party. Additional surcharges apply, and transit times are extended by 3–5 business days to these areas. Some exceptions apply. See fedex.com/ uspackages for details. 7 FedEx First Overnight® is available to select ZIP codes only. Commitment times vary from 9 a.m. to 2 p.m., depending on ZIP code. 8 FedEx Standard Overnight® is available to metro areas only. 9 By up to 2 p.m., depending on ZIP code. Service is not available in all ZIP codes. 10 By 4:30 p.m. to zone 11 businesses and residences in direct-served locations: Anchor Point, Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, Soldotna, Sterling and Wasilla. By 5 p.m. to businesses in ZIP code 99686. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623, 99588 and 99694. ** Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH $ 532.13 562.85 579.75 582.51 597.34 603.05 605.44 611.09 631.82 633.90 648.22 658.86 659.94 660.80 677.61 679.30 704.50 707.02 707.42 711.70 726.42 727.90 734.42 735.85 764.33 767.19 774.53 793.46 824.91 828.06 828.86 829.89 830.81 831.72 832.97 857.88 863.92 866.95 884.05 885.78 887.60 888.41 889.22 895.08 895.95 898.27 944.57 949.21 950.21 963.41 1,067.00 $ 501.13 531.85 548.75 551.51 566.34 572.05 574.44 580.09 600.82 602.90 617.22 627.86 628.94 629.80 646.61 648.30 673.50 676.02 676.42 680.70 695.42 696.90 703.42 704.85 733.33 736.19 743.53 762.46 793.91 797.06 797.86 798.89 799.81 800.72 801.97 826.88 832.92 835.95 853.05 854.78 856.60 857.41 858.22 864.08 864.95 867.27 913.57 918.21 919.21 932.41 1,036.00 $ 332.19 341.51 370.85 373.79 374.25 374.65 375.05 381.76 382.44 383.95 392.47 395.69 396.43 410.56 411.98 412.42 413.14 413.59 414.04 415.46 442.36 446.78 447.23 447.68 448.31 460.72 467.92 482.33 516.67 520.11 523.70 524.60 525.51 526.41 535.31 536.55 537.35 540.67 544.85 545.76 546.67 547.57 548.48 549.38 550.29 555.18 556.09 567.78 581.07 613.99 682.00 To Alaska rural 11 FedEx ÌèßåèßêïOvernight® FedEx 2Day® Next day by 12 p.m.10 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 10 a.m.9 Zones 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$ 491.30 511.05 537.99 540.69 555.23 560.82 563.17 568.71 589.03 591.07 605.11 615.54 616.60 617.44 633.93 635.58 636.57 656.07 658.02 659.43 681.05 683.22 689.62 691.02 718.95 721.75 728.95 733.26 735.39 777.95 782.21 783.22 784.12 785.01 785.81 794.61 795.80 819.55 836.32 838.01 839.79 840.59 841.39 842.19 842.99 843.79 844.59 846.29 880.29 914.12 1,015.00 $ 427.68 450.41 464.75 472.69 475.09 475.49 475.89 477.19 502.94 513.23 514.28 525.87 535.64 561.99 564.63 565.09 566.83 600.03 603.35 610.21 611.41 611.87 613.14 630.81 632.59 641.32 658.66 661.15 663.44 670.00 710.55 714.61 715.52 717.26 751.93 769.57 771.34 772.14 772.94 773.74 784.54 785.62 786.42 787.22 788.02 788.82 791.44 829.69 833.52 846.74 909.00 $ 325.67 334.81 359.84 362.35 362.81 363.26 363.71 371.05 371.79 376.42 384.77 387.93 388.65 402.50 403.90 404.33 405.03 405.48 405.92 407.31 433.68 438.01 438.45 438.90 439.51 451.68 458.74 472.87 506.53 509.90 513.43 514.31 515.20 516.08 524.79 525.69 526.81 530.06 534.16 535.05 535.94 536.83 537.72 538.60 539.50 544.29 545.18 556.64 569.67 601.95 668.00 Delivery commitment 2 $ 522.30 542.05 568.99 571.69 586.23 591.82 594.17 599.71 620.03 622.07 636.11 646.54 647.60 648.44 664.93 666.58 667.57 687.07 689.02 690.43 712.05 714.22 720.62 722.02 749.95 752.75 759.95 764.26 766.39 808.95 813.21 814.22 815.12 816.01 816.81 825.61 826.80 850.55 867.32 869.01 870.79 871.59 872.39 873.19 873.99 874.79 875.59 877.29 911.29 945.12 1,046.00 Service Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 404.13 418.76 435.04 439.41 439.85 440.25 440.65 441.05 446.46 482.85 490.92 491.73 499.54 516.00 517.66 524.70 526.50 533.64 538.44 540.12 540.52 541.39 558.79 566.08 566.82 578.23 583.19 584.37 586.21 622.83 632.13 633.06 634.57 662.80 667.50 668.42 669.22 670.16 671.33 694.59 709.03 710.95 712.47 713.34 714.43 729.44 737.44 738.24 739.30 741.76 784.00 To Alaska metro 9 FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight®8 FedEx 2Day® Next day by 10:30 a.m.3 Next day by 4:30 p.m.4 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 9 a.m. FedEx 2Day® A.M. 2nd day by 10:30 a.m.5 52 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Alaska1 Shipments from the contiguous U.S. and Hawaii to Alaska. To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/ uspackages for details. 3 By 10:30 a.m. to businesses and by 12 pm. to residences in ZIP codes 99501, 99502, 99503 and 99517. Commitment times vary from 12 p.m. to 4:30 p.m. to all other locations, depending on ZIP code. 4 By 8 p.m. to residences. See fedex.com/ uspackages for details. 5By 12 p.m. to residences. 6 By 8 p.m. to residences. Shipments to certain ZIP codes in remote areas are delivered by a third party. Additional surcharges apply, and transit times are extended by 3–5 business days to these areas. Some exceptions apply. See fedex.com/ uspackages for details. 7 FedEx First Overnight® is available to select ZIP codes only. Commitment times vary from 9 a.m. to 2 p.m., depending on ZIP code. 8 FedEx Standard Overnight® is available to metro areas only. 9 By up to 2 p.m., depending on ZIP code. Service is not available in all ZIP codes. 10 By 4:30 p.m. to zone 11 businesses and residences in direct-served locations: Anchor Point, Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, Soldotna, Sterling and Wasilla. By 5 p.m. to businesses in ZIP code 99686. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623, 99588 and 99694. $WWDFKPHQW'6HUYLFH*XLGH To Alaska rural 11 FedEx ÌèßåèßêïOvernight® FedEx 2Day® Next day by 12 p.m.10 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 10 a.m.9 $ 1,077.67 1,088.34 1,099.01 1,109.68 1,120.35 1,131.02 1,141.69 1,152.36 1,163.03 1,173.70 1,184.37 1,195.04 1,205.71 1,216.38 1,227.05 1,237.72 1,248.39 1,259.06 1,269.73 1,280.40 1,291.07 1,301.74 1,312.41 1,323.08 1,333.75 1,344.42 1,355.09 1,365.76 1,376.43 1,387.10 1,397.77 1,408.44 1,419.11 1,429.78 1,440.45 1,451.12 1,461.79 1,472.46 1,483.13 1,493.80 1,504.47 1,515.14 1,525.81 1,536.48 1,547.15 1,557.82 1,568.49 1,579.16 1,589.83 1,600.50 $ 1,046.36 1,056.72 1,067.08 1,077.44 1,087.80 1,098.16 1,108.52 1,118.88 1,129.24 1,139.60 1,149.96 1,160.32 1,170.68 1,181.04 1,191.40 1,201.76 1,212.12 1,222.48 1,232.84 1,243.20 1,253.56 1,263.92 1,274.28 1,284.64 1,295.00 1,305.36 1,315.72 1,326.08 1,336.44 1,346.80 1,357.16 1,367.52 1,377.88 1,388.24 1,398.60 1,408.96 1,419.32 1,429.68 1,440.04 1,450.40 1,460.76 1,471.12 1,481.48 1,491.84 1,502.20 1,512.56 1,522.92 1,533.28 1,543.64 1,554.00 $ 688.82 695.64 702.46 709.28 716.10 722.92 729.74 736.56 743.38 750.20 757.02 763.84 770.66 777.48 784.30 791.12 797.94 804.76 811.58 818.40 825.22 832.04 838.86 845.68 852.50 859.32 866.14 872.96 879.78 886.60 893.42 900.24 907.06 913.88 920.70 927.52 934.34 941.16 947.98 954.80 961.62 968.44 975.26 982.08 988.90 995.72 1,002.54 1,009.36 1,016.18 1,023.00 Zones To Alaska metro 9 FedEx ÌèßåèßêïOvernight® $ 1,025.15 1,035.30 1,045.45 1,055.60 1,065.75 1,075.90 1,086.05 1,096.20 1,106.35 1,116.50 1,126.65 1,136.80 1,146.95 1,157.10 1,167.25 1,177.40 1,187.55 1,197.70 1,207.85 1,218.00 1,228.15 1,238.30 1,248.45 1,258.60 1,268.75 1,278.90 1,289.05 1,299.20 1,309.35 1,319.50 1,329.65 1,339.80 1,349.95 1,360.10 1,370.25 1,380.40 1,390.55 1,400.70 1,410.85 1,421.00 1,431.15 1,441.30 1,451.45 1,461.60 1,471.75 1,481.90 1,492.05 1,502.20 1,512.35 1,522.50 FedEx StandardOvernight®8 $ 918.09 927.18 936.27 945.36 954.45 963.54 972.63 981.72 990.81 999.90 1,008.99 1,018.08 1,027.17 1,036.26 1,045.35 1,054.44 1,063.53 1,072.62 1,081.71 1,090.80 1,099.89 1,108.98 1,118.07 1,127.16 1,136.25 1,145.34 1,154.43 1,163.52 1,172.61 1,181.70 1,190.79 1,199.88 1,208.97 1,218.06 1,227.15 1,236.24 1,245.33 1,254.42 1,263.51 1,272.60 1,281.69 1,290.78 1,299.87 1,308.96 1,318.05 1,327.14 1,336.23 1,345.32 1,354.41 1,363.50 FedEx 2Day® $ 674.68 681.36 688.04 694.72 701.40 708.08 714.76 721.44 728.12 734.80 741.48 748.16 754.84 761.52 768.20 774.88 781.56 788.24 794.92 801.60 808.28 814.96 821.64 828.32 835.00 841.68 848.36 855.04 861.72 868.40 875.08 881.76 888.44 895.12 901.80 908.48 915.16 921.84 928.52 935.20 941.88 948.56 955.24 961.92 968.60 975.28 981.96 988.64 995.32 1,002.00 Delivery commitment 2 Next day by 10:30 a.m.3 Next day by 4:30 p.m.4 2nd day by 4:30 p.m.6 FedEx First Overnight®7 $ 1,056.46 1,066.92 1,077.38 1,087.84 1,098.30 1,108.76 1,119.22 1,129.68 1,140.14 1,150.60 1,161.06 1,171.52 1,181.98 1,192.44 1,202.90 1,213.36 1,223.82 1,234.28 1,244.74 1,255.20 1,265.66 1,276.12 1,286.58 1,297.04 1,307.50 1,317.96 1,328.42 1,338.88 1,349.34 1,359.80 1,370.26 1,380.72 1,391.18 1,401.64 1,412.10 1,422.56 1,433.02 1,443.48 1,453.94 1,464.40 1,474.86 1,485.32 1,495.78 1,506.24 1,516.70 1,527.16 1,537.62 1,548.08 1,558.54 1,569.00 Next day by 9 a.m. Service Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. 2nd day by 10:30 a.m.5 $ 791.84 799.68 807.52 815.36 823.20 831.04 838.88 846.72 854.56 862.40 870.24 878.08 885.92 893.76 901.60 909.44 917.28 925.12 932.96 940.80 948.64 956.48 964.32 972.16 980.00 987.84 995.68 1,003.52 1,011.36 1,019.20 1,027.04 1,034.88 1,042.72 1,050.56 1,058.40 1,066.24 1,074.08 1,081.92 1,089.76 1,097.60 1,105.44 1,113.28 1,121.12 1,128.96 1,136.80 1,144.64 1,152.48 1,160.32 1,168.16 1,176.00 FedEx 2Day® A.M. 53 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Alaska1 Shipments from the contiguous U.S. and Hawaii to Alaska. To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/ uspackages for details. 3 By 10:30 a.m. to businesses and by 12 pm. to residences in ZIP codes 99501, 99502, 99503 and 99517. Commitment times vary from 12 p.m. to 4:30 p.m. to all other locations, depending on ZIP code. 4 By 8 p.m. to residences. See fedex.com/ uspackages for details. 5By 12 p.m. to residences. 6 By 8 p.m. to residences. Shipments to certain ZIP codes in remote areas are delivered by a third party. Additional surcharges apply, and transit times are extended by 3–5 business days to these areas. Some exceptions apply. See fedex.com/ uspackages for details. 7 FedEx First Overnight® is available to select ZIP codes only. Commitment times vary from 9 a.m. to 2 p.m., depending on ZIP code. 8 FedEx Standard Overnight® is available to metro areas only. 9 By up to 2 p.m., depending on ZIP code. Service is not available in all ZIP codes. 10 By 4:30 p.m. to zone 11 businesses and residences in direct-served locations: Anchor Point, Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, Soldotna, Sterling and Wasilla. By 5 p.m. to businesses in ZIP code 99686. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623, 99588 and 99694. $WWDFKPHQW'6HUYLFH*XLGH 54 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Hawaii1 Shipments from the contiguous U.S. and Alaska to Hawaii. Zones To Hawaii metro To Hawaii rural 10 12 Delivery commitment 2 Next day by 5 p.m.3 2nd day by 5 p.m.4 Next day by 5 p.m.3 2nd day by 5 p.m.4 FedEx® Envelope up to 8 oz. FedEx Ìèßåèßêï Overnight® FedEx 2Day®FedEx ÌèßåèßêïOvernight® FedEx 2Day® $ 63.18 **$ 69.85 ** ÂÛÚÁîôÌ×á * * * * 1 lb. 2 lbs. 3 4 5 $ 94.76 103.99 111.94 126.76 137.20 $ 48.27 53.89 61.53 65.56 71.24 $ 96.66 106.13 131.03 147.15 157.69 $ 62.49 76.31 77.70 81.10 83.93 6 7 8 9 10 147.13 156.86 166.35 177.11 187.48 80.70 81.65 91.49 92.48 106.22 168.74 179.80 188.24 198.54 199.87 91.64 92.42 103.44 108.91 113.53 11 12 13 14 15 203.73 213.65 224.31 225.40 241.59 107.60 109.40 120.82 125.55 131.33 226.14 231.09 237.38 238.01 249.71 114.00 114.52 124.70 129.60 136.65 16 17 18 19 20 251.16 256.73 263.09 271.83 277.17 136.73 143.26 146.05 156.74 162.29 260.28 267.45 277.77 285.04 303.14 144.35 150.27 150.96 164.36 166.17 21 22 23 24 25 283.55 289.91 297.79 303.42 312.97 163.47 169.82 175.63 177.49 196.04 311.14 318.04 323.21 329.18 331.11 166.75 178.01 179.15 185.48 204.98 26 27 28 29 30 317.72 324.32 330.39 335.64 341.73 201.16 207.66 214.34 219.74 226.71 341.29 346.84 354.02 361.80 363.14 211.29 217.65 225.36 231.67 237.60 31 32 33 34 35 347.87 354.48 362.48 367.51 368.33 232.27 239.58 240.32 244.29 244.69 374.68 382.46 390.46 397.65 405.27 244.76 251.31 253.78 254.04 254.32 36 37 38 39 40 384.70 392.94 400.21 408.05 416.23 251.00 271.06 273.07 285.22 290.91 414.04 420.54 427.01 427.68 428.84 259.81 276.83 278.54 298.16 301.05 41 42 43 44 45 424.43 433.04 441.78 451.35 458.48 297.27 302.64 309.71 315.88 320.47 451.84 454.15 455.16 475.35 477.70 308.00 308.70 322.40 327.82 330.74 46 47 48 49 466.46 473.97 482.85 485.56 322.04 322.32 324.93 325.20 491.02 492.36 492.75 495.28 331.04 331.27 331.49 331.72 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Second business day by 12:30 p.m. for ZIP codes 96713, 96737, 96747, 96752, 96769 and 96796. Third business day by 5 p.m. for ZIP code 96742. 4 By 8:30 p.m. for residences. Some exceptions apply. See fedex.com/uspackages for details. ** Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH 55 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Hawaii1 Shipments from the contiguous U.S. and Alaska to Hawaii. Zones To Hawaii metro To Hawaii rural 10 12 Delivery commitment 2 Next day by 5 p.m.3 2nd day by 5 p.m.4 Next day by 5 p.m.3 2nd day by 5 p.m.4 Service FedEx Ìèßåèßêï Overnight® FedEx 2Day®FedEx ÌèßåèßêïOvernight® FedEx 2Day® 50 lbs. 51 52 53 54 $ 491.30 511.05 537.99 540.69 555.23 $ 325.67 334.81 359.84 362.35 362.81 $ 501.13 531.85 548.75 551.51 566.34 $ 332.19 341.51 370.85 373.79 374.25 55 56 57 58 59 560.82 563.17 568.71 589.03 591.07 363.26 363.71 371.05 371.79 376.42 572.05 574.44 580.09 600.82 602.90 374.65 375.05 381.76 382.44 383.95 60 61 62 63 64 605.11 615.54 616.60 617.44 633.93 384.77 387.93 388.65 402.50 403.90 617.22 627.86 628.94 629.80 646.61 392.47 395.69 396.43 410.56 411.98 65 66 67 68 69 635.58 636.57 656.07 658.02 659.43 404.33 405.03 405.48 405.92 407.31 648.30 673.50 676.02 676.42 680.70 412.42 413.14 413.59 414.04 415.46 70 71 72 73 74 681.05 683.22 689.62 691.02 718.95 433.68 438.01 438.45 438.90 439.51 695.42 696.90 703.42 704.85 733.33 442.36 446.78 447.23 447.68 448.31 75 76 77 78 79 721.75 728.95 733.26 735.39 777.9 451.68 458.74 472.87 506.53 509.90 736.19 743.53 762.46 793.91 797.06 460.72 467.92 482.33 516.67 520.11 80 81 82 83 84 782.21 783.22 784.12 785.01 785.81 513.43 514.31 515.20 516.08 524.79 797.86 798.89 799.81 800.72 801.97 523.70 524.60 525.51 526.41 535.31 85 86 87 88 89 794.61 795.80 819.55 836.32 838.01 525.69 526.81 530.06 534.16 535.05 826.88 832.92 835.95 853.05 854.78 536.55 537.35 540.67 544.85 545.76 90 91 92 93 94 839.79 840.59 841.39 842.19 842.99 535.94 536.83 537.72 538.60 539.50 856.60 857.41 858.22 864.08 864.95 546.67 547.57 548.48 549.38 550.29 95 96 97 98 99 843.79 844.59 846.29 880.29 914.12 544.29 545.18 556.64 569.67 601.95 867.27 913.57 918.21 919.21 932.41 555.18 556.09 567.78 581.07 613.99 100 1,015.00 668.00 1,036.00 682.00 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Second business day by 12:30 p.m. for ZIP codes 96713, 96737, 96747, 96752, 96769 and 96796. Third business day by 5 p.m. for ZIP code 96742. 4 By 8:30 p.m. for residences. Some exceptions apply. See fedex.com/uspackages for details. $WWDFKPHQW'6HUYLFH*XLGH 56 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Hawaii1 Shipments from the contiguous U.S. and Alaska to Hawaii. Zones To Hawaii metro To Hawaii rural 10 12 Delivery commitment 2 Next day by 5 p.m.3 2nd day by 5 p.m.4 Next day by 5 p.m.3 2nd day by 5 p.m.4 Service FedEx Ìèßåèßêï Overnight® FedEx 2Day®FedEx ÌèßåèßêïOvernight® FedEx 2Day® 101 lbs. 102 103 104 105 $ 1,025.15 1,035.30 1,045.45 1,055.60 1,065.75 $ 674.68 681.36 688.04 694.72 701.40 $ 1,046.36 1,056.72 1,067.08 1,077.44 1,087.80 $ 688.82 695.64 702.46 709.28 716.10 106 107 108 109 110 1,075.90 1,086.05 1,096.20 1,106.35 1,116.50 708.08 714.76 721.44 728.12 734.80 1,098.16 1,108.52 1,118.88 1,129.24 1,139.60 722.92 729.74 736.56 743.38 750.2 111 112 113 114 115 1,126.65 1,136.80 1,146.95 1,157.10 1,167.25 741.48 748.16 754.84 761.52 768.20 1,149.96 1,160.32 1,170.68 1,181.04 1,191.40 757.02 763.84 770.66 777.48 784.30 116 117 118 119 120 1,177.40 1,187.55 1,197.70 1,207.85 1,218.00 774.88 781.56 788.24 794.92 801.60 1,201.76 1,212.12 1,222.48 1,232.84 1,243.20 791.12 797.94 804.76 811.58 818.40 121 122 123 124 125 1,228.15 1,238.30 1,248.45 1,258.60 1,268.75 808.28 814.96 821.64 828.32 835.00 1,253.56 1,263.92 1,274.28 1,284.64 1,295.00 825.22 832.04 838.86 845.68 852.50 126 127 128 129 130 1,278.90 1,289.05 1,299.20 1,309.35 1,319.50 841.68 848.36 855.04 861.72 868.40 1,305.36 1,315.72 1,326.08 1,336.44 1,346.80 859.32 866.14 872.96 879.78 886.60 131 132 133 134 135 1,329.65 1,339.80 1,349.95 1,360.10 1,370.25 875.08 881.76 888.44 895.12 901.80 1,357.16 1,367.52 1,377.88 1,388.24 1,398.60 893.42 900.24 907.06 913.88 920.70 136 137 138 139 140 1,380.40 1,390.55 1,400.70 1,410.85 1,421.00 908.48 915.16 921.84 928.52 935.20 1,408.96 1,419.32 1,429.68 1,440.04 1,450.40 927.52 934.34 941.16 947.98 954.80 141 142 143 144 145 1,431.15 1,441.30 1,451.45 1,461.60 1,471.75 941.88 948.56 955.24 961.92 968.60 1,460.76 1,471.12 1,481.48 1,491.84 1,502.20 961.62 968.44 975.26 982.08 988.90 146 147 148 149 150 1,481.90 1,492.05 1,502.20 1,512.35 1,522.50 975.28 981.96 988.64 995.32 1,002.00 1,512.56 1,522.92 1,533.28 1,543.64 1,554.00 995.72 1,002.54 1,009.36 1,016.18 1,023.00 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Second business day by 12:30 p.m. for ZIP codes 96713, 96737, 96747, 96752, 96769 and 96796. Third business day by 5 p.m. for ZIP code 96742. 4 By 8:30 p.m. for residences. Some exceptions apply. See fedex.com/uspackages for details. $WWDFKPHQW'6HUYLFH*XLGH Zones Delivery commitment 2 Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 FedEx First Overnight® FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$ 311.35 319.95 331.79 333.33 334.00 347.38 348.79 376.93 379.75 380.19 380.66 384.82 385.75 403.27 405.03 405.61 406.01 406.41 406.84 407.50 420.36 421.65 422.19 432.99 434.13 435.28 446.86 453.03 453.89 454.77 466.07 467.20 468.07 468.93 470.24 496.33 511.98 516.64 519.76 520.63 535.45 536.94 537.87 538.67 540.23 570.62 573.67 574.47 576.15 609.70 674.00 $ 280.35 288.95 300.79 302.33 303.00 316.38 317.79 345.93 348.75 349.19 349.66 353.82 354.75 372.27 374.03 374.61 375.01 375.41 375.84 376.50 389.36 390.65 391.19 401.99 403.13 404.28 415.86 422.03 422.89 423.77 435.07 436.20 437.07 437.93 439.24 465.33 480.98 485.64 488.76 489.63 504.45 505.94 506.87 507.67 509.23 539.62 542.67 543.47 545.15 578.70 643.00 $ 247.80 263.33 267.82 272.20 276.52 292.91 294.55 301.78 302.51 313.99 315.14 315.54 315.97 319.25 319.67 325.30 325.87 326.27 326.67 327.07 327.50 327.93 328.37 328.80 329.29 330.09 330.96 331.82 332.69 333.55 334.42 335.34 336.14 337.00 337.87 338.74 356.10 357.84 365.40 366.26 367.13 369.50 416.81 421.56 422.36 437.08 439.19 454.78 458.77 482.40 536.00 FedEx 2Day® $ 133.70 134.44 134.86 138.54 138.97 139.40 140.58 142.38 145.54 147.51 151.02 151.44 153.92 155.54 162.55 163.26 163.70 164.71 167.33 169.96 171.83 174.21 176.08 179.34 181.22 183.43 188.96 191.18 193.73 196.48 202.54 203.40 204.27 205.39 207.68 223.24 224.80 225.67 233.20 234.06 235.78 236.65 240.37 241.23 242.10 242.96 250.46 254.72 255.59 261.39 290.00 Service From Alaska/Hawaii 13–16 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 184.33 186.71 187.29 192.40 193.19 193.59 195.24 197.76 202.12 204.88 209.82 210.32 213.77 215.96 225.76 226.75 236.32 237.28 237.74 238.19 238.64 241.96 244.53 253.73 254.65 268.00 271.48 277.47 278.40 279.52 295.99 298.16 299.07 307.39 310.80 313.15 313.95 324.02 327.35 328.15 328.95 334.53 335.33 336.18 343.44 359.52 361.13 361.93 362.98 364.11 376.00 Zones From Alaska/Hawaii 13–16 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á FedEx First Overnight® $ 84.21 87.66 93.93 104.76 111.12 125.14 126.78 142.72 149.40 150.08 160.04 187.75 192.71 193.32 194.01 196.01 196.21 196.41 196.61 196.81 197.01 197.21 198.31 220.16 222.36 232.68 233.73 235.95 236.47 244.71 251.54 252.23 253.48 253.68 255.27 287.02 295.45 307.36 308.56 308.76 308.96 309.16 309.39 309.59 309.81 310.03 310.24 310.45 310.92 65.59 * $ FedEx ÌèßåèßêïOvernight® $ 53.21 56.66 62.93 73.76 80.12 94.14 95.78 111.72 118.40 119.08 129.04 156.75 161.71 162.32 163.01 165.01 165.21 165.41 165.61 165.81 166.01 166.21 167.31 189.16 191.36 201.68 202.73 204.95 205.47 213.71 220.54 221.23 222.48 222.68 224.27 256.02 264.45 276.36 277.56 277.76 277.96 278.16 278.39 278.59 278.81 279.03 279.24 279.45 279.92 34.59 * $ FedEx StandardOvernight® $ 44.11 45.99 46.56 57.83 58.96 71.37 74.82 81.47 86.15 95.41 96.35 108.88 111.69 112.01 118.30 118.93 119.14 119.36 120.62 126.72 128.98 135.48 136.14 143.78 146.57 155.83 156.85 165.04 167.84 170.99 177.32 178.14 194.38 196.01 196.23 198.42 202.55 212.53 221.50 226.09 230.69 231.15 238.74 242.21 245.99 246.37 246.59 246.81 247.02 32.43 * $ Delivery commitment 2 Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 FedEx 2Day® $ 30.58 34.51 37.65 41.91 43.47 52.32 54.85 56.54 56.97 60.38 60.74 60.95 61.16 61.38 61.59 61.82 64.14 66.00 68.01 70.05 70.46 74.69 75.13 75.53 82.21 82.89 83.12 84.84 85.26 86.59 88.80 91.31 93.18 97.72 98.19 99.18 101.75 103.32 105.48 107.06 109.62 118.43 122.19 122.63 123.06 123.50 123.91 126.05 126.49 ** * 2nd day by 4:30 p.m.5 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 34.62 37.78 44.06 51.40 56.10 64.18 70.76 72.95 77.32 77.92 78.45 78.99 79.54 80.08 84.07 85.07 88.41 90.99 93.73 96.57 97.15 102.96 103.56 104.14 111.64 112.40 112.98 116.96 117.55 119.38 122.43 125.89 128.45 134.72 135.35 139.82 142.21 142.45 145.42 147.60 151.12 166.89 169.20 169.44 169.67 170.25 173.46 173.79 174.38 31.16 * $ 57 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates from Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. ** One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Zones Delivery commitment 2 Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 FedEx First Overnight® FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$ 680.74 687.48 694.22 700.96 707.70 714.44 721.18 727.92 734.66 741.40 748.14 754.88 761.62 768.36 775.10 781.84 788.58 795.32 802.06 808.80 815.54 822.28 829.02 835.76 842.50 849.24 855.98 862.72 869.46 876.20 882.94 889.68 896.42 903.16 909.90 916.64 923.38 930.12 936.86 943.60 950.34 957.08 963.82 970.56 977.30 984.04 990.78 997.52 1,004.26 1,011.00 $ 649.43 655.86 662.29 668.72 675.15 681.58 688.01 694.44 700.87 707.30 713.73 720.16 726.59 733.02 739.45 745.88 752.31 758.74 765.17 771.60 778.03 784.46 790.89 797.32 803.75 810.18 816.61 823.04 829.47 835.90 842.33 848.76 855.19 861.62 868.05 874.48 880.91 887.34 893.77 900.20 906.63 913.06 919.49 925.92 932.35 938.78 945.21 951.64 958.07 964.50 $ 541.36 546.72 552.08 557.44 562.80 568.16 573.52 578.88 584.24 589.60 594.96 600.32 605.68 611.04 616.40 621.76 627.12 632.48 637.84 643.20 648.56 653.92 659.28 664.64 670.00 675.36 680.72 686.08 691.44 696.80 702.16 707.52 712.88 718.24 723.60 728.96 734.32 739.68 745.04 750.40 755.76 761.12 766.48 771.84 777.20 782.56 787.92 793.28 798.64 804.00 FedEx 2Day® $ 292.90 295.80 298.70 301.60 304.50 307.40 310.30 313.20 316.10 319.00 321.90 324.80 327.70 330.60 333.50 336.40 339.30 342.20 345.10 348.00 350.90 353.80 356.70 359.60 362.50 365.40 368.30 371.20 374.10 377.00 379.90 382.80 385.70 388.60 391.50 394.40 397.30 400.20 403.10 406.00 408.90 411.80 414.70 417.60 420.50 423.40 426.30 429.20 432.10 435.00 Service From Alaska/Hawaii 13–16 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 379.76 383.52 387.28 391.04 394.80 398.56 402.32 406.08 409.84 413.60 417.36 421.12 424.88 428.64 432.40 436.16 439.92 443.68 447.44 451.20 454.96 458.72 462.48 466.24 470.00 473.76 477.52 481.28 485.04 488.80 492.56 496.32 500.08 503.84 507.60 511.36 515.12 518.88 522.64 526.40 530.16 533.92 537.68 541.44 545.20 548.96 552.72 556.48 560.24 564.00 58 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates from Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW'6HUYLFH*XLGH Zones FedEx® Envelope up to 8 oz.7.00 $ Delivery commitment 2 Intra-Hawaii Within islands Next day by 5 p.m. FedEx ÌèßåèßêïOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. $7.00 7.00 7.00 7.00 7.50 7.75 8.00 8.25 8.50 8.75 9.00 9.25 9.50 9.75 10.00 10.25 10.50 10.75 11.00 11.25 11.50 11.75 12.00 12.25 12.50 12.75 13.00 13.25 13.50 13.75 14.00 14.25 14.50 14.75 15.00 15.25 15.50 15.75 16.00 16.25 16.50 16.75 17.00 17.25 17.50 17.75 18.00 18.25 18.50 FedEx ÌèßåèßêïOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$18.75 19.00 19.25 19.50 19.75 20.00 20.25 20.50 20.75 21.00 21.25 21.50 21.75 22.00 22.25 22.50 22.75 23.00 23.25 23.50 23.75 24.00 24.25 24.50 24.75 25.00 25.25 25.50 25.75 26.00 26.25 26.50 26.75 27.00 27.25 27.50 27.75 28.00 28.25 28.50 28.75 29.00 29.25 29.50 29.75 30.00 30.25 30.50 30.75 31.00 31.25 Service Delivery commitment 2 Next day by 5 p.m. Zones Intra-Hawaii Within islands FedEx ÌèßåèßêïOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$31.50 31.75 32.00 32.25 32.50 32.75 33.00 33.25 33.50 33.75 34.00 34.25 34.50 34.75 35.00 35.25 35.50 35.75 36.00 36.25 36.50 36.75 37.00 37.25 37.50 37.75 38.00 38.25 38.50 38.75 39.00 39.25 39.50 39.75 40.00 40.25 40.50 40.75 41.00 41.25 41.50 41.75 42.00 42.25 42.50 42.75 43.00 43.25 43.50 43.75 Service Delivery commitment 2 Next day by 5 p.m. Zones Intra-Hawaii Within islands 59 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates within Hawaii1 Shipments within Hawaii. FedEx Priority Overnight® is the only service available for FedEx Express® intra-Hawaii package shipments. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW'6HUYLFH*XLGH Zone 2 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 2.30 2.28 2.26 2.24 FedEx StandardOvernight® $ 1.81 1.79 1.77 1.75 FedEx 2Day® $ 1.39 1.37 1.35 1.33 FedEx ExpressSaver® 2.76 2.74 2.72 2.70 $ 2.45 2.43 2.41 2.39 $$ 1.53 1.51 1.49 1.47 FedEx 2Day® A.M. Zone 3 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 3.35 3.33 3.31 3.29 FedEx StandardOvernight® $ 2.17 2.15 2.13 2.11 FedEx 2Day® $ 1.80 1.78 1.76 1.74 FedEx ExpressSaver® 3.73 3.71 3.69 3.67 $ 3.42 3.40 3.38 3.36 $$ 1.91 1.89 1.87 1.85 FedEx 2Day® A.M. Zone 4 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 6.04 6.02 6.00 5.98 FedEx StandardOvernight® $ 2.83 2.81 2.79 2.77 FedEx 2Day® $ 2.37 2.35 2.33 2.31 FedEx ExpressSaver® 6.50 6.48 6.46 6.44 $ 6.19 6.17 6.15 6.13 $$ 2.45 2.43 2.41 2.39 FedEx 2Day® A.M. Zone 5 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 6.74 6.72 6.70 6.68 FedEx StandardOvernight® $ 4.19 4.17 4.15 4.13 FedEx 2Day® $ 2.85 2.83 2.81 2.79 FedEx ExpressSaver® 7.20 7.18 7.16 7.14 $ 6.89 6.87 6.85 6.83 $$ 3.46 3.44 3.42 3.40 FedEx 2Day® A.M. Zone 6 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 6.88 6.86 6.84 6.82 FedEx StandardOvernight® $ 6.84 6.82 6.80 6.78 FedEx 2Day® $ 3.98 3.96 3.94 3.92 FedEx ExpressSaver® 7.34 7.32 7.30 7.28 $ 7.03 7.01 6.99 6.97 $$ 5.55 5.53 5.51 5.49 FedEx 2Day® A.M. Zone 7 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 8.28 8.26 8.24 8.22 FedEx StandardOvernight® $ 7.31 7.29 7.27 7.25 FedEx 2Day® $ 4.48 4.46 4.44 4.42 FedEx ExpressSaver® 8.76 8.74 8.72 8.70 $ 8.45 8.43 8.41 8.39 $$ 6.34 6.32 6.30 6.28 FedEx 2Day® A.M. 60 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Ground Multiweight® shipment rates are available by contract only. Contact your FedEx account executive for more information. FedEx Ground multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight applies and varies by contract. Any fraction of a pound is rounded up to the next-higher pound. U.S. package rates: FedEx Express Multiweight® FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. $WWDFKPHQW'6HUYLFH*XLGH Zone 8 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 8.64 8.62 8.60 8.58 FedEx StandardOvernight® $ 7.67 7.65 7.63 7.61 FedEx 2Day® $ 5.11 5.09 5.07 5.05 FedEx ExpressSaver® 9.13 9.11 9.09 9.07 $ 8.82 8.80 8.78 8.76 $$ 6.54 6.52 6.50 6.48 FedEx 2Day® A.M. Zones 9 and 10 (To AK and HI metro) Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight $ 10.46 10.44 10.42 10.40 FedEx First Overnight® $ 10.15 10.13 10.11 10.09 FedEx ÌèßåèßêïOvernight® $ 9.09 9.07 9.05 9.03 FedEx StandardOvernight® 1 $ 6.68 6.66 6.64 6.62 FedEx 2Day® FedEx 2Day® A.M.2 $ 7.84 7.82 7.80 7.78 100–150 lbs. 151+ lbs. Weight $0.31 0.29 FedEx ÌèßåèßêïOvernight® Intra-Hawaii Multiply by total shipment weight. Zones 13 –16 (From AK and HI to contiguous U.S., and intra-Alaska) Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight $ 6.74 6.72 6.70 6.68 FedEx First Overnight® $ 6.43 6.41 6.39 6.37 FedEx ÌèßåèßêïOvernight® $ 5.36 5.34 5.32 5.30 FedEx StandardOvernight® $ 2.90 2.88 2.86 2.84 FedEx 2Day®FedEx 2Day® A.M. $ 3.76 3.74 3.72 3.70 Zones 11 and 12 (To AK and HI rural) Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight $ 10.67 10.65 10.63 10.61 FedEx First Overnight® $ 10.36 10.34 10.32 10.30 FedEx ÌèßåèßêïOvernight® $ 6.82 6.80 6.78 6.76 FedEx 2Day® 61 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. package rates: FedEx Express Multiweight 1 FedEx Standard Overnight is available to Alaska metro only. 2 FedEx 2Day A.M. is available to Alaska only. Service is not available to Hawaii. Any fraction of a pound is rounded up to the next-higher pound. FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. $WWDFKPHQW'6HUYLFH*XLGH 62 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay® and FedEx SameDay® Freight rates Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate. FedEx SameDay® rates (per shipment)1 1 Other additional fees may apply. Prices may vary depending on origin and destination. Discounts may apply for movements of less than 70 miles between origin and destination. Additional discounts may apply for multiple shipments destined to the same city. Call 1.800.399.5999 for details. 0–25 lbs. $240 Each additional lb. in excess of 25 lbs., up to 70 lbs.1 $1.45/lb. Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1 $100/50 lbs. Total shipment weight Rate Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. FedEx SameDay® Freight rates Per-pound rates (multiply by total shipment weight). 2.83 2.12 2.25 1.78 1.73 4.76 3.62 3.28 3.19 3.13 5.40 5.40 5.41 5.37 5.16 7.98 7.98 8.53 8.41 7.55 8.69 8.69 9.35 9.18 8.99 10.08 10.08 10.90 10.80 10.71 11.11 11.11 11.75 11.46 11.34 151–299 lbs. 300–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. $ $ $ $ $ $ $ Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles ZONES $WWDFKPHQW'6HUYLFH*XLGH 63 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay®1 FedEx SameDay® Freight Additional Deliveries/Same Address $12.50 – Additional Deliveries/Same City Applies to multiple-piece shipments in which pieces are delivered to different addresses in the same city. $50 – ½ÜêÛèÄåëèéÌßÙáëæåèÀÛâßìÛèï 8 p.m.–8 a.m., Mon.–Fri. $50 – Airline-to-Airline Transfer $200 – ½â×éá××äÚÄ×í×ßßÌßÙáëæåèÀÛâßìÛèï $85 – Cancellation Fee $30 $150 Commuter Airline Transfer Applies to shipments routed through a commuter airline. $50 – Declared Value Maximum of $2,000. • $3.45 for shipments valued between $100.01–$300 • $1.15 per $100 of declared value for shipments valued in excess of $300 – Excess Mileage (when applicable)$2.40/mile • $4.25/mile for shipments less than 1,000 lbs. • $4.95/mile for shipments 1,000 lbs. or more Fuel Surcharge Variable 2 Variable 2 Hold and Ship Charge/Hold and Deliver Charge Applies to shipments that, at customer request, require an overnight hold. $50 – ÄåâßÚ×ïÌßÙáëæåèÀÛâßìÛèï $75 $2003 Metro Charge Applies to shipments picked up and/or delivered in select primary metro areas. Assessed once per shipment. – $30 ËëêéßÚÛÀÛâßìÛèï½èÛ×ÌßÙáëæ×äÚÀÛâßìÛèï Applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). Assessed once per shipment. – $100 ËìÛèéßðÛÌ×Ùá×ÝÛ¿Þ×èÝÛ Applies when one piece in the shipment weighs more than 70 lbs. $40 – ÌßÙáëæ×äÚÀÛâßìÛèïÎÛ×êêÛãæê $40 $100 3 Ï×êëèÚ×ïÌßÙáëæåèÀÛâßìÛèï $50 $150 3 ÏëäÚ×ïÌßÙáëæåèÀÛâßìÛèï $65 $1753 Tolls Fee Variable4 Variable4 Waiting Time Applies after the first 15 minutes of wait time. $15 per 15 min. – 1 These fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. 2 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. 3 Fee covers both pickup and delivery on the same day. 4 Tolls will be charged as incurred. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments. FedEx SameDay and FedEx SameDay Freight fees Go to fedexsameday.com or call 1.800.399.5999 to request these services. Special handling fees and other charges The following fees may apply to your FedEx SameDay and FedEx SameDay Freight shipments. $WWDFKPHQW'6HUYLFH*XLGH ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $18.00 0.36 $21.00 0.42 0A (0–5 miles) 2 hours $23.00 0.46 $26.00 0.52 ¾ (6–10 miles) 2 hours $27.00 0.54 $30.00 0.60 0C (11–15 miles) 2 hours $38.00 0.76 $41.00 0.82 0D (16–25 miles) 3 hours Single-piece shipments 0E (26–35 miles) 3 hours 0F (36–45 miles) 4 hours 0G2 (46+ miles) 7 hours3 50.00 1.00 62.00 1.24 68.00 1.36 53.00 1.06 65.00 1.30 71.00 1.42 $ $ $ $ $ $¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 46–60 miles within 5 hours, 60+ miles within 7 hours. 4 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. ÂÛÚÁîÏ×ãÛÀ×ïô¿ßêïÌèßåèßêïè×êÛé* Multiply per-pound rates by total shipment weight. Delivery commitment Ready time cutoff No cutoff for shipments to businesses and residences FedEx SameDay® City Standard rates* Multiply per-pound rates by total shipment weight. 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $15.00 0.30 $18.00 0.36 $19.00 0.38 $22.00 0.44 $23.00 0.46 $26.00 0.52 $35.00 0.70 $38.00 0.76 Single-piece shipments 47.00 0.94 62.00 1.24 50.00 1.00 65.00 1.30 $ $ $ $¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé 0A (0–5 miles) ¾ (6–10 miles) 0C (11–15 miles) 0D (16–25 miles) 0E 26–35 miles 0F (36–45 miles) Delivery commitment Ready time cutoff Must be ready for pickup by 4 p.m. for shipments to businesses and residences 4 hours Multiple-piece shipments2 38.00 0.76 46.00 0.92 40.00 0.80 48.00 0.96 $ $ $ $ 0E FedEx SameDay® City Economy rates* Multiply per-pound rates by total shipment weight. 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. FedEx SameDay City Economy service is not available in the New York City market. ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $12.00 0.24 $14.00 0.28 $15.00 0.30 $17.00 0.34 $18.00 0.36 $20.00 0.40 $28.00 0.56 $30.00 0.60 Single-piece shipments ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé 0A (0–5 miles) ¾ (6–10 miles) 0C (11–15 miles) 0D (16–25 miles) Delivery commitment Ready time cutoff Must be ready for pickup by 12 p.m. for shipments to businesses, 3 p.m. for residences 5 p.m. for shipments to businesses, 8 p.m. to residences Multiple-piece shipments2 Zones1 Zones1 0E (26–35 miles) 0F (36–45 miles)Zones1 Multiple-piece shipments4 64 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay® City rates Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. * Go to fedex.com/samedaycity for metro markets served by FedEx SameDay City Priority, FedEx SameDay City Standard and FedEx SameDay City Economy. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/ fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). $WWDFKPHQW'6HUYLFH*XLGH 65 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay City rates and fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. FedEx SameDay® City Route rates FedEx SameDay City Route rates are available by contract only. Contact your FedEx account executive for more information. FedEx SameDay® City Custom rates FedEx SameDay City Custom rates are available by contract only. Contact your FedEx account executive for more information. 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. sMaximum shipment weight is 250 lbs. FedEx SameDay City Direct service is not available in the New York City market. FedEx SameDay City Direct shipments are not eligible for the FedEx SameDay City Money-Back Guarantee. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). FedEx SameDay® City Direct rates Multiply per-pound rates by total shipment weight. (Continued on p. 66) 1 If an incomplete or incorrect address is provided, FedEx Office may have to determine the correct address in order to complete the pickup or delivery. 2 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 3 This fee applies if a cancellation occurs 30 minutes or less before the ready time. The fee also applies if cancellation results from a pickup exception in which no packages were picked up and the pickup is not rescheduled. 4 This fee applies if cancellation occurs 30 minutes before the ready time of the first shipment of the route, or later. Nonetheless, the full route fee is applied if notice of requested cancellation is not received until after the first pickup arrival scan of the route, even if all the shipments within the route are canceled for any reason, including due to any pickup exception scans. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). Additional Handling Surcharge (per package) $22 – Applies when (1) the package weighs more than 70 lbs.; or (2) the length, width or height is more than 60 inches; or (3) the length plus width plus height is more than 95 inches. Additional Handling Surcharge (per shipment) $22 – Applies when the shipment is over 37 cubic feet. There is a shipment maximum size of 70 cubic feet. A shipment may consist of up to 25 packages. Address Correction Fee $141 – Fee is based on correcting any address-related field of either the pickup or delivery address. ½ÜêÛèÄåëèéÌßÙáëæ $40 2 $25 per run 2 Fee is based on ready time of 8:01 p.m.–6:59 a.m., Mon.–Fri. After-hours pickup is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Cancellation Fee • $20 (priority)3 $25 per run4 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $20 (standard)3 FedEx SameDay City Economy and FedEx SameDay City Direct: • $15 (economy)3 Fee is applied in lieu of total shipping charges. • $30 (direct)3 • FedEx SameDay City Route: Fee is applied in lieu of full route fee. Special handling fees and other charges The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City ÌèßåèßêïÏê×äÚ×èÚ Economy and Direct) FedEx SameDay® City Route ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $36.00 0.72 $41.00 0.82 0A (0–5 miles) $46.00 0.92 $51.00 1.02 ¾ (6–10 miles) $54.00 1.08 $59.00 1.18 0C (11–15 miles) $76.00 1.52 $81.00 1.62 0D (16–25 miles) Single-piece shipments 0E (26–35 miles) 0F (36–45 miles) 0G2 (46+ miles) 100.00 2.00 124.00 2.48 136.00 2.72 105.00 2.10 129.00 2.58 141.00 2.82 $ $ $ $ $ $¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé Delivery commitment Ready time cutoff No cutoff for shipments to businesses and residences Zones1 Packages delivered immediately to their destination after pickup, with no additional service-related stops in between Multiple-piece shipments3 $WWDFKPHQW'6HUYLFH*XLGH FedEx SameDay® City ÌèßåèßêïÏê×äÚ×èÚ Economy and Direct) FedEx SameDay® City Route Declared Value Fee is based on the selected declared value: • FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct: Maximum of $2,000 per shipment. • FedEx SameDay City Route: Maximum of $2,000 per route work order. • $3.15 for shipments valued between $100.01–$300 • $1.05 per $100 of declared value for ship- ments valued in excess of $300 • $3.15 for runs valued between $100.01–$300 • $1.05 per $100 of declared value for runs valued in excess of $300 Evening Delivery Only • Delivery only between 5 p.m.–8 p.m. • Assessed only when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy $3.50 – Excess Mileage (when applicable)$1.50/mile1 – FedEx® Delivery Signature Options (per package) ¦ÅäÚßèÛÙêÏßÝä×êëèÛÎÛçëßèÛÚ ¦ÀßèÛÙêÏßÝä×êëèÛÎÛçëßèÛÚ ¦½ÚëâêÏßÝä×êëèÛÎÛçëßèÛÚ Direct Signature Required will automatically be applied when the declared value is $500 or more. For FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct, the Indirect Signature Required fee applies to residential delivery only. There is no additional charge for commercial delivery. • $4.50 (indirect) • $4.50 (direct) • $5.50 (adult) • $4.50 (direct)2 • $5.50 (adult)2 Fuel Surcharge Variable 3 Variable 3 ÄåâßÚ×ïÌßÙáëæåèÀÛâßìÛèï Fee is based on a scheduled ready or delivery time occurring on a designated FedEx Office holiday. Holiday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. $40 4,5 $90 per run 4,5 Metro Surcharge $66 – ÌßÙáëæ½êêÛãæê $10 7 – Same-day Return to Sender Assessed only when the shipper selects this option and the shipment was rendered undeliverable. Customer base rate with selected surcharges 8 – Ï×êëèÚ×ïÌßÙáëæåèÀÛâßìÛèï Fee is based on a scheduled ready or delivery time occurring on a Saturday. Saturday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. $40 4 $25 per run4 ÏëäÚ×ïÌßÙáëæåèÀÛâßìÛèï Fee is based on a scheduled ready or delivery time occurring on a Sunday. Sunday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. $40 4 $25 per run4 Tolls Fee Variable 9 – Wait Time Surcharge Fee is assessed when the courier waits longer than five minutes for the customer in order to be able to begin pickup or delivery of the shipment. $0.75 per minute10 – 66 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay City fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. Special handling fees and other charges (cont.) The following fees may apply to your FedEx SameDay City shipments. The Excess Mileage Fee is charged at $1.50 per mile, or parts thereof, after 45 miles between pickup and delivery address. FedEx SameDay City Priority and FedEx SameDay City Direct are the only FedEx SameDay City services that deliver in excess of 45 miles. Adult Signature Required and Direct Signature Required charges are assessed on a per-piece basis up to a maximum of seven units per run. Indirect Signature Required is included with all shipments at no additional charge. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). ! Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. " Surcharge supersedes after-hours, Saturday and Sunday surcharges. # Applies to New York City market only. $ Fee applies when a shipment is not ready when we attempt pickup and the pickup is rescheduled. % Same-day return to sender is charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. & Applies to New York City market only. Tolls required to complete the delivery will be quoted during the order placement process. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments. 10 Fee is prorated for partial minutes. $WWDFKPHQW'6HUYLFH*XLGH 67 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx One Rate® FedEx One Rate, a flat rate pricing option, is available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. FedEx One Rate pricing is an alternative to FedEx® Standard List Rates, account-specific rates or FedEx® Retail Rates. No account-specific discounts apply to the following rate tables. Contents should be compatible with the container and packed securely. Package shape and dimensions may change during transit. If the shape or dimensions change during transit, FedEx may make appropriate adjustments to the packaging type and shipment charges. Go to fedex.com/expresspackaging for recommended weight limits for FedEx Express packaging. About these rate tables In the rate tables that follow: • FedEx One Rate includes any applicable residential surcharges, delivery area surcharges and fuel surcharge. • FedEx One Rate is subject to other charges including, but not limited to, on-call pickup, Saturday delivery, FedEx® Delivery Signature Options, additional declared value, and address or account corrections. • Shippers are required to use FedEx Express packaging and FedEx Express U.S. services (FedEx Express Saver, FedEx 2Day, FedEx 2Day A.M., FedEx Standard Overnight, FedEx Priority Overnight and FedEx First Overnight). • To qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and FedEx paks, boxes and tubes must weigh 50 lbs. or less. 1 Some exceptions apply. See fedex.com/uspackages for details. 2 By 8 p.m. to residences. Some exceptions apply in the National zone. See fedex.com/uspackages for details. 3 Not available for Alaska and Hawaii shipments. 4 Hawaii service is outbound only. ÈåÙ×âðåäÛðåäÛ Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. Delivery commitment 1 $8.90 9.20 9.95 12.95 20.00 32.35 32.35 FedEx ExpressSaver® $18.90 22.00 22.00 23.25 25.20 35.65 35.65 FedEx 2Day® $25.80 28.10 29.30 29.95 31.15 36.60 36.60 FedEx 2Day® A.M. 3rd day by 4:30 p.m.2 2nd day by 4:30 p.m.2 2nd day by 10:30 a.m. Service FedEx ÌèßåèßêïOvernight® FedEx First Overnight® Next day by 10:30 a.m. Next day by 8 or 8:30 a.m. FedEx StandardOvernight® Next day by 3 p.m.2 $33.10 40.35 41.15 47.45 52.90 62.90 62.90 $77.10 84.35 85.15 91.45 96.90 106.90 106.90 $26.95 33.75 36.30 40.05 47.45 53.85 53.85 FedEx® Envelope ÂÛÚÁîôÌ×á ÂÛÚÁîôÏã×ââ¾åî ÂÛÚÁîôÉÛÚßëã¾åî ÂÛÚÁîôÈ×èÝÛ¾åî ÂÛÚÁîôÁîêè×È×èÝÛ¾åî FedEx® Tube Ì×ÙáßäÝêïæÛ Regional zone (zones 3–4) Shipments moving generally 151–600 miles from origin to destination anywhere in the contiguous U.S. Delivery commitment 1 $9.50 10.10 11.45 15.60 21.65 36.60 36.60 FedEx ExpressSaver® $20.50 23.20 23.20 25.75 31.70 43.25 43.25 FedEx 2Day® $28.20 29.30 29.95 32.70 39.00 49.90 49.90 FedEx 2Day® A.M. 3rd day by 4:30 p.m.2 2nd day by 4:30 p.m.2 2nd day by 10:30 a.m. Service FedEx ÌèßåèßêïOvernight® FedEx First Overnight® Next day by 10:30 a.m. Next day by 8 or 8:30 a.m. FedEx StandardOvernight® Next day by 3 p.m.2 $44.20 66.30 72.20 82.25 93.40 122.20 122.20 $88.20 110.30 116.20 126.25 137.40 166.20 166.20 $29.55 50.30 54.90 57.95 69.75 94.45 94.45 FedEx® Envelope ÂÛÚÁîôÌ×á ÂÛÚÁîôÏã×ââ¾åî ÂÛÚÁîôÉÛÚßëã¾åî ÂÛÚÁîôÈ×èÝÛ¾åî ÂÛÚÁîôÁîêè×È×èÝÛ¾åî FedEx® Tube Ì×ÙáßäÝêïæÛ National zone (zones 5–8, and Alaska and Hawaii shipments) • Shipments moving generally 601 miles or more from origin to destination anywhere in the contiguous U.S. • Shipments from the contiguous U.S. and Hawaii to Alaska. • Shipments from the contiguous U.S. and Alaska to Hawaii. Delivery commitment 1 $11.55 12.25 12.65 15.85 22.05 46.75 46.75 FedEx ExpressSaver®3 $24.30 26.20 26.60 44.25 55.50 86.00 86.00 FedEx 2Day® $38.55 42.65 49.30 62.25 78.00 112.80 112.80 FedEx 2Day® A.M.4 3rd day by 4:30 p.m.2 2nd day by 4:30 p.m.2 2nd day by 10:30 a.m. Service FedEx ÌèßåèßêïOvernight® FedEx First Overnight® Next day by 10:30 a.m. Next day by 8 or 8:30 a.m. FedEx StandardOvernight®4 Next day by 3 p.m.2 $54.85 88.60 99.20 112.20 129.15 179.35 179.35 $98.85 132.60 143.20 156.20 173.15 223.35 223.35 $39.60 65.10 72.50 75.40 104.50 145.25 145.25 FedEx® Envelope ÂÛÚÁîôÌ×á ÂÛÚÁîôÏã×ââ¾åî ÂÛÚÁîôÉÛÚßëã¾åî ÂÛÚÁîôÈ×èÝÛ¾åî ÂÛÚÁîôÁîêè×È×èÝÛ¾åî FedEx® Tube Ì×ÙáßäÝêïæÛ • Shipments from Alaska and Hawaii to the contiguous U.S. • FedEx Express intra-Alaska shipments (FedEx One Rate pricing is not available for intra-Hawaii shipments). $WWDFKPHQW'6HUYLFH*XLGH FedEx 1Day® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 1.51 1.44 1.41 1.32 147.00 $ 2.60 2.44 2.42 2.29 251.00 $ 4.64 4.18 3.75 3.33 376.00 $ 6.46 6.00 5.88 4.92 475.00 $ 6.61 6.13 6.00 5.74 504.00 $ 8.38 8.36 8.34 7.65 526.00 $ 9.18 9.10 9.00 7.81 587.00 $ 10.55 10.22 9.81 9.09 1,138.00 $ 11.08 10.70 10.62 9.82 1,246.00 $ 6.70 6.67 6.65 6.63 526.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 9–10 To AK/HI1 metro 11 To AK rural 13–16 From AK/HI1 ZONES FedEx 2Day® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 1.48 1.42 1.39 1.28 145.00 $ 2.45 2.42 2.40 2.25 233.00 $ 3.13 3.09 2.95 2.89 288.00 $ 3.23 3.21 3.19 2.95 351.00 $ 4.83 4.81 4.76 4.29 396.00 $ 6.63 6.52 6.45 5.62 475.00 $ 7.80 7.45 7.20 6.43 511.00 $ 8.99 8.90 8.45 7.66 975.00 $ 9.66 9.46 9.30 8.67 1,032.00 $ 3.85 3.79 3.69 3.65 460.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 9–10 To AK/HI1 metro 11 To AK rural 13–16 From AK/HI1 ZONES FedEx 3Day® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 1.44 1.40 1.35 1.19 144.00 $ 2.41 2.39 2.36 2.10 177.00 $ 3.07 3.03 2.90 2.83 198.00 $ 3.19 3.17 3.15 2.90 219.00 $ 4.67 4.51 4.19 3.93 237.00 $ 6.07 5.94 5.62 5.51 268.00 $ 7.03 6.97 6.84 6.35 304.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles ZONES FedEx First Overnight® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 2.11 2.02 1.97 1.85 313.00 $ 3.64 3.42 3.39 3.21 532.00 $ 6.50 5.85 5.25 4.66 926.00 $ 9.04 8.40 8.23 6.89 1,329.00 $ 9.25 8.58 8.40 8.04 1,386.00 $ 11.73 11.70 11.68 10.71 1,654.00 $ 12.85 12.74 12.60 10.93 1,844.00 $ 14.77 14.31 13.73 12.73 2,064.00 $ 15.51 14.98 14.87 13.75 2,165.00 $ 9.38 9.34 9.31 9.28 1,333.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 9–10 To AK/HI1 metro 11 To AK rural 13–16 From AK/HI1 ZONES 68 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express freight rates 1 In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details. Any fraction of a pound is rounded up to the next-higher pound. Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á $121.05 127.65 136.65 144.75 152.70 160.20 168.15 174.65 182.70 191.30 199.35 206.65 213.70 221.15 227.25 234.20 238.30 243.15 249.60 253.55 258.20 262.95 268.75 272.90 279.90 283.40 288.40 292.85 296.65 301.10 305.65 310.45 316.40 321.85 327.40 332.80 339.00 344.25 350.00 356.10 362.15 368.50 375.00 382.05 387.35 393.20 398.65 405.15 411.55 93.55 * $ $72.05 78.65 87.65 95.75 103.70 111.20 119.15 125.65 133.70 142.30 150.35 157.65 164.70 172.15 178.25 185.20 189.30 194.15 200.60 204.55 209.20 213.95 219.75 223.90 230.90 234.40 239.40 243.85 247.65 252.10 256.65 261.45 267.40 272.85 278.40 283.80 290.00 295.25 301.00 307.10 313.15 319.50 326.00 333.05 338.35 344.20 349.65 356.15 362.55 44.55 * $** * $42.25 47.30 53.85 57.40 62.35 66.30 71.50 75.20 80.45 87.30 92.50 95.85 99.30 103.15 107.90 112.40 117.75 124.75 128.80 133.50 139.60 144.90 150.25 155.70 161.15 165.25 170.70 176.30 180.65 186.30 190.90 197.00 202.25 207.70 213.20 218.25 223.80 229.00 234.40 239.15 244.35 249.85 254.65 259.65 263.45 269.85 275.00 279.70 284.90 FedEx InternationalÌèßåèßêïô FedEx InternationalEconomy® FedEx InternationalFirst® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $411.65 425.30 432.90 439.35 446.65 452.85 459.25 466.05 473.40 475.20 486.10 495.75 502.70 510.15 517.55 517.70 525.95 540.70 541.95 557.25 564.05 573.45 573.60 582.50 582.65 582.75 604.95 617.55 624.95 626.70 639.85 640.00 649.90 650.05 656.00 656.10 656.25 683.90 684.00 704.25 704.40 721.15 728.50 728.65 728.70 731.15 733.60 749.50 749.60 759.20 808.00 $362.65 376.30 383.90 390.35 397.65 403.85 410.25 417.05 424.40 426.20 437.10 446.75 453.70 461.15 468.55 468.70 476.95 491.70 492.95 508.25 515.05 524.45 524.60 533.50 533.65 533.75 555.95 568.55 575.95 577.70 590.85 591.00 600.90 601.05 607.00 607.10 607.25 634.90 635.00 655.25 655.40 672.15 679.50 679.65 679.70 682.15 684.60 700.50 700.60 710.20 759.00 FedEx InternationalFirst® FedEx InternationalÌèßåèßêïô $285.00 294.65 295.25 299.65 303.35 312.50 313.45 319.15 324.45 328.85 332.90 338.85 349.85 355.80 356.00 362.20 368.45 369.70 379.50 384.90 389.55 390.65 391.60 395.65 412.60 415.70 416.15 417.85 419.15 434.10 434.20 434.80 453.90 457.40 457.60 461.65 462.15 466.45 476.30 476.80 483.95 484.35 488.55 488.75 505.20 505.30 507.70 508.10 508.45 508.80 552.00 FedEx InternationalEconomy® 69 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêåÌëÛèêåÎßÙåÑÏÛîæåèê 1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.463.3339 and say “international services.” 1 For FedEx Express Multiweight per-pound rates, see p. 86; for express freight rates, see p. 107. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. ** One-pound rate applies. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Weight $816.08 824.16 832.24 840.32 848.40 856.48 864.56 872.64 880.72 888.80 896.88 904.96 913.04 921.12 929.20 937.28 945.36 953.44 961.52 969.60 977.68 985.76 993.84 1,001.92 1,010.00 1,018.08 1,026.16 1,034.24 1,042.32 1,050.40 1,058.48 1,066.56 1,074.64 1,082.72 1,090.80 1,098.88 1,106.96 1,115.04 1,123.12 1,131.20 1,139.28 1,147.36 1,155.44 1,163.52 1,171.60 1,179.68 1,187.76 1,195.84 1,203.92 1,212.00 $766.59 774.18 781.77 789.36 796.95 804.54 812.13 819.72 827.31 834.90 842.49 850.08 857.67 865.26 872.85 880.44 888.03 895.62 903.21 910.80 918.39 925.98 933.57 941.16 948.75 956.34 963.93 971.52 979.11 986.70 994.29 1,001.88 1,009.47 1,017.06 1,024.65 1,032.24 1,039.83 1,047.42 1,055.01 1,062.60 1,070.19 1,077.78 1,085.37 1,092.96 1,100.55 1,108.14 1,115.73 1,123.32 1,130.91 1,138.50 FedEx InternationalFirst® FedEx InternationalÌèßåèßêïô $557.52 563.04 568.56 574.08 579.60 585.12 590.64 596.16 601.68 607.20 612.72 618.24 623.76 629.28 634.80 640.32 645.84 651.36 656.88 662.40 667.92 673.44 678.96 684.48 690.00 695.52 701.04 706.56 712.08 717.60 723.12 728.64 734.16 739.68 745.20 750.72 756.24 761.76 767.28 772.80 778.32 783.84 789.36 794.88 800.40 805.92 811.44 816.96 822.48 828.00 FedEx InternationalEconomy® 70 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêåÌëÛèêåÎßÙåÑÏÛîæåèê 1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.463.3339 and say “international services.” 1 For FedEx Express Multiweight per-pound rates, see p. 86; for express freight rates, see p. 107. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 92.24 101.44 114.58 126.44 141.28 145.96 149.00 149.31 149.61 149.91 153.12 155.19 196.58 211.48 219.69 227.87 234.43 239.25 239.74 240.23 240.49 240.75 241.02 241.28 244.29 304.42 323.47 334.66 340.89 347.62 355.95 363.29 370.65 378.00 384.22 384.85 397.24 402.36 409.68 417.05 424.42 431.20 436.88 443.12 449.90 455.00 461.78 467.98 473.09 479.89 482.84 491.23 FedEx International Ìèßåèßêïô 48.50 81.00 89.00 $ $ 86.41 91.61 98.90 105.04 120.03 124.30 129.18 134.88 136.47 140.50 144.99 145.57 156.54 161.91 167.23 175.06 176.43 181.07 185.67 190.29 210.26 215.24 219.62 234.25 237.17 257.58 262.43 272.27 276.41 276.87 283.00 289.13 295.26 301.38 307.54 313.61 319.70 325.84 331.97 338.12 344.28 350.45 356.61 362.81 369.00 375.15 385.39 386.43 390.94 396.04 410.89 413.88 FedEx International Economy® ** * * FedEx International First® $ 141.24 150.44 163.58 175.44 190.28 194.96 198.00 198.31 198.61 198.91 202.12 204.19 245.58 260.48 268.69 276.87 283.43 288.25 288.74 289.23 289.49 289.75 290.02 290.28 293.29 353.42 372.47 383.66 389.89 396.62 404.95 412.29 419.65 427.00 433.22 433.85 446.24 451.36 458.68 466.05 473.42 480.20 485.88 492.12 498.90 504.00 510.78 516.98 522.09 528.89 531.84 540.23 97.50 130.00 138.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 494.75 498.76 503.96 509.16 514.36 519.56 522.65 535.89 538.64 546.06 551.20 556.29 562.96 563.66 571.90 574.42 583.22 586.29 589.40 592.51 599.76 600.49 612.63 616.86 619.69 622.51 623.06 629.88 634.13 636.24 638.37 641.99 645.58 649.19 652.77 656.38 659.97 663.59 667.15 670.75 674.37 677.95 681.54 683.33 683.58 683.83 684.18 691.00 FedEx International Ìèßåèßêïô $ 414.37 417.68 422.51 427.34 432.17 437.00 442.02 446.88 451.92 456.98 470.78 475.98 481.09 481.77 482.25 487.20 487.70 488.76 509.83 511.94 512.55 524.45 525.65 530.79 532.92 535.10 537.25 539.45 541.61 543.78 545.96 548.00 548.25 548.50 548.75 549.00 549.25 549.50 549.75 550.00 550.25 550.50 550.75 551.00 551.25 551.50 551.75 552.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 543.75 547.76 552.96 558.16 563.36 568.56 571.65 584.89 587.64 595.06 600.20 605.29 611.96 612.66 620.90 623.42 632.22 635.29 638.40 641.51 648.76 649.49 661.63 665.86 668.69 671.51 672.06 678.88 683.13 685.24 687.37 690.99 694.58 698.19 701.77 705.38 708.97 712.59 716.15 719.75 723.37 726.95 730.54 732.33 732.58 732.83 733.18 740.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîôáݾåî and ÂÛÚÁîô"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 155.44 244.54 7.07 4.37 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 71 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Express international package rates to Canada (zone A): U.S. export Use these rates when shipping outbound from the U.S. For shipments to markets in Canada such as: • Calgary • Hull • Kitchener • Montreal • Niagara • Oshawa • Ottawa • Toronto • Vancouver • Windsor • Winnipeg 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 100.04 109.70 119.42 134.27 161.78 169.44 173.54 173.95 174.31 174.66 175.02 177.65 230.14 242.13 250.28 258.44 266.02 266.79 269.84 270.38 270.66 270.91 271.16 271.41 275.22 351.40 374.10 379.11 383.76 384.58 400.78 407.45 415.53 422.25 428.98 429.70 443.75 449.80 455.82 461.87 467.96 475.31 485.35 492.78 498.80 509.56 514.92 524.47 529.55 535.80 539.79 546.02 FedEx International Ìèßåèßêïô 49.75 84.25 93.00 $ $ 91.97 101.39 110.77 119.63 138.46 141.94 147.43 152.39 162.60 168.08 169.83 170.92 192.22 198.22 208.62 213.33 213.85 219.19 224.59 229.96 259.95 262.95 263.25 263.50 267.20 300.77 315.22 317.55 318.56 330.54 331.77 345.01 351.24 351.88 357.59 363.92 370.82 377.70 384.59 395.01 396.07 401.80 409.25 414.97 420.73 425.92 432.21 442.15 443.17 448.90 463.51 464.98 FedEx International Economy® ** * * FedEx International First® $ 149.04 158.70 168.42 183.27 210.78 218.44 222.54 222.95 223.31 223.66 224.02 226.65 279.14 291.13 299.28 307.44 315.02 315.79 318.84 319.38 319.66 319.91 320.16 320.41 324.22 400.40 423.10 428.11 432.76 433.58 449.78 456.45 464.53 471.25 477.98 478.70 492.75 498.80 504.82 510.87 516.96 524.31 534.35 541.78 547.80 558.56 563.92 573.47 578.55 584.80 588.79 595.02 98.75 133.25 142.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 549.78 554.38 559.70 565.02 570.34 575.66 580.48 588.54 591.12 599.30 602.38 608.37 612.99 618.03 624.28 628.79 635.52 638.44 640.98 643.57 655.54 659.46 665.53 669.63 674.15 678.36 682.58 686.81 691.01 695.22 699.45 703.64 707.88 712.12 716.29 720.54 724.73 728.95 733.19 737.38 741.42 741.84 742.10 742.36 742.61 742.86 743.16 749.00 FedEx International Ìèßåèßêïô $ 466.08 470.63 475.92 481.21 486.50 491.79 501.69 515.57 516.98 524.97 529.89 530.40 530.96 535.56 544.43 545.33 554.23 555.12 564.52 565.46 570.04 570.50 570.75 571.00 571.25 571.50 571.75 572.00 572.25 572.50 572.75 573.00 573.25 573.50 573.75 574.00 574.25 574.50 574.75 575.00 575.25 575.50 575.75 576.00 576.25 576.50 576.75 577.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 598.78 603.38 608.70 614.02 619.34 624.66 629.48 637.54 640.12 648.30 651.38 657.37 661.99 667.03 673.28 677.79 684.52 687.44 689.98 692.57 704.54 708.46 714.53 718.63 723.15 727.36 731.58 735.81 740.01 744.22 748.45 752.64 756.88 761.12 765.29 769.54 773.73 777.95 782.19 786.38 790.42 790.84 791.10 791.36 791.61 791.86 792.16 798.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 177.90 275.47 8.09 4.92 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 72 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÂÛÚÁîÁîæèÛééßäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêå¿×ä×Ú×ðåäÛ¾ÑÏÛîæåèê Use these rates when shipping outbound from the U.S. For shipments to remote areas of Canada such as: • New Brunswick • Newfoundland • Northwest Territories • Nova Scotia • Prince Edward Island • Saskatchewan • Yukon 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 93.26 105.28 117.10 131.62 150.02 169.75 180.82 187.50 188.17 188.55 188.93 191.54 243.72 270.41 289.41 291.31 291.90 292.49 293.08 293.67 293.92 294.17 294.42 294.67 297.41 352.21 393.92 413.49 415.47 415.93 416.44 417.75 442.85 445.36 445.62 446.00 446.30 447.47 457.41 458.41 463.08 482.96 499.37 501.02 502.39 523.56 532.16 539.08 539.79 540.20 548.32 549.39 FedEx International Ìèßåèßêïô 52.00 70.25 74.50 $ $ 80.06 86.73 103.96 106.12 124.15 128.97 146.16 155.19 156.10 157.12 177.44 181.07 181.44 181.91 191.24 192.18 202.58 204.00 232.34 237.28 237.78 238.51 252.95 260.75 261.53 268.25 268.93 270.10 293.41 295.75 296.00 296.25 296.50 296.75 297.00 297.28 302.78 306.15 308.20 308.45 308.70 308.95 312.97 331.37 333.21 333.46 333.71 333.96 334.21 334.54 338.56 339.31 FedEx International Economy® ** * * FedEx International First® $ 142.26 154.28 166.10 180.62 199.02 218.75 229.82 236.50 237.17 237.55 237.93 240.54 292.72 319.41 338.41 340.31 340.90 341.49 342.08 342.67 342.92 343.17 343.42 343.67 346.41 401.21 442.92 462.49 464.47 464.93 465.44 466.75 491.85 494.36 494.62 495.00 495.30 496.47 506.41 507.41 512.08 531.96 548.37 550.02 551.39 572.56 581.16 588.08 588.79 589.20 597.32 598.39 101.00 119.25 123.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 570.64 576.34 582.06 587.78 593.50 599.22 599.94 600.53 611.23 612.30 612.55 612.80 613.39 625.08 626.53 655.49 658.40 667.09 667.96 668.25 668.50 668.75 669.00 669.99 689.79 694.02 694.45 695.82 723.10 727.40 727.83 734.63 735.30 735.75 736.20 737.01 737.98 757.23 759.16 768.73 770.25 770.50 770.75 771.00 771.25 771.50 771.75 772.00 FedEx International Ìèßåèßêïô $ 354.31 355.82 356.07 356.32 356.57 356.82 357.07 357.32 361.58 371.43 372.42 378.31 378.90 379.15 382.31 385.49 391.25 391.83 402.77 403.87 404.12 404.56 413.31 414.19 414.44 415.34 433.32 435.21 435.46 435.71 436.07 436.36 442.10 460.60 470.42 471.53 471.78 472.03 472.33 472.63 472.94 474.57 507.00 510.25 510.58 510.83 514.11 553.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 619.64 625.34 631.06 636.78 642.50 648.22 648.94 649.53 660.23 661.30 661.55 661.80 662.39 674.08 675.53 704.49 707.40 716.09 716.96 717.25 717.50 717.75 718.00 718.99 738.79 743.02 743.45 744.82 772.10 776.40 776.83 783.63 784.30 784.75 785.20 786.01 786.98 806.23 808.16 817.73 819.25 819.50 819.75 820.00 820.25 820.50 820.75 821.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 191.79 297.66 8.72 5.32 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 73 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to Mexico (zone C): U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Mexico 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 113.27 129.24 150.15 174.47 203.58 216.30 228.76 238.79 239.81 241.32 241.81 244.31 294.30 325.44 336.65 348.46 355.75 356.48 357.20 357.92 358.17 358.42 358.67 358.96 364.76 480.76 519.57 532.43 542.36 553.90 565.61 567.44 603.80 607.44 631.93 643.24 644.38 646.07 679.61 690.34 702.27 711.21 725.54 735.07 746.38 758.35 771.43 782.77 794.07 795.25 817.56 827.47 FedEx International Ìèßåèßêïô 66.25 90.25 95.75 $ $ 100.37 120.64 140.13 157.03 183.14 198.36 202.77 203.42 216.30 217.59 234.76 237.19 247.53 268.97 276.04 297.76 299.94 300.55 301.56 321.47 345.47 347.87 348.12 348.50 354.13 463.77 474.74 475.84 476.13 476.69 485.39 486.26 489.11 489.40 489.67 489.96 491.91 501.73 553.86 559.08 559.61 559.89 561.05 584.01 586.31 589.06 589.34 589.63 589.92 590.20 590.49 591.06 FedEx International Economy® ** * * FedEx International First® $ 162.27 178.24 199.15 223.47 252.58 265.30 277.76 287.79 288.81 290.32 290.81 293.31 343.30 374.44 385.65 397.46 404.75 405.48 406.20 406.92 407.17 407.42 407.67 407.96 413.76 529.76 568.57 581.43 591.36 602.90 614.61 616.44 652.80 656.44 680.93 692.24 693.38 695.07 728.61 739.34 751.27 760.21 774.54 784.07 795.38 807.35 820.43 831.77 843.07 844.25 866.56 876.47 115.25 139.25 144.75 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 832.03 845.19 858.39 871.59 884.79 897.99 909.15 927.64 934.92 936.09 959.32 979.49 983.68 1,004.53 1,008.13 1,030.27 1,032.51 1,054.68 1,056.90 1,077.28 1,079.33 1,101.48 1,103.70 1,104.87 1,128.13 1,140.00 1,146.24 1,152.50 1,176.71 1,191.31 1,192.77 1,212.49 1,214.47 1,231.18 1,232.86 1,255.10 1,257.33 1,263.91 1,275.79 1,281.19 1,294.93 1,308.00 1,316.18 1,317.00 1,317.25 1,317.50 1,317.75 1,318.00 FedEx International Ìèßåèßêïô $ 591.65 603.30 625.53 647.76 669.99 692.22 694.47 694.72 695.05 695.30 695.55 695.80 696.20 696.45 697.90 725.92 728.73 756.06 758.80 787.13 789.97 790.40 790.76 791.01 791.61 791.86 792.11 792.36 792.61 793.23 805.63 806.87 817.07 818.09 836.59 840.49 840.88 841.50 842.01 850.41 851.25 851.50 851.75 852.00 852.25 852.50 852.75 853.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 881.03 894.19 907.39 920.59 933.79 946.99 958.15 976.64 983.92 985.09 1,008.32 1,028.49 1,032.68 1,053.53 1,057.13 1,079.27 1,081.51 1,103.68 1,105.90 1,126.28 1,128.33 1,150.48 1,152.70 1,153.87 1,177.13 1,189.00 1,195.24 1,201.50 1,225.71 1,240.31 1,241.77 1,261.49 1,263.47 1,280.18 1,281.86 1,304.10 1,306.33 1,312.91 1,324.79 1,330.19 1,343.93 1,357.00 1,365.18 1,366.00 1,366.25 1,366.50 1,366.75 1,367.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 244.56 365.01 11.12 6.52 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 74 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone D: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Belgium • Channel Islands (U.K.) • England (U.K.) • France • Germany • Ireland, Northern (U.K.) • Ireland, Republic of • Italy • Luxembourg • Monaco • Netherlands (Holland) • San Marino • Scotland (U.K.) • Vatican City • Wales (U.K.) Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 176.80 204.09 248.63 288.87 320.57 341.27 367.03 381.68 383.15 383.92 384.69 389.77 491.34 543.29 588.98 671.21 679.44 700.09 735.31 738.84 739.20 739.45 739.70 740.10 748.00 906.00 1,020.37 1,073.42 1,093.95 1,099.61 1,100.18 1,104.53 1,135.44 1,138.54 1,200.19 1,206.36 1,206.98 1,207.23 1,207.48 1,207.73 1,208.12 1,212.24 1,294.46 1,335.34 1,339.43 1,421.11 1,483.51 1,489.75 1,559.25 1,566.20 1,570.79 1,571.26 FedEx International Ìèßåèßêïô 139.75 156.25 186.50 $ $ 117.42 157.09 184.19 230.27 258.86 294.80 327.28 331.93 369.02 372.73 373.48 378.41 424.82 463.00 533.05 548.63 550.34 584.35 611.61 646.53 699.18 704.45 716.80 718.54 722.06 792.01 799.01 863.33 907.76 912.21 912.66 912.94 914.55 946.45 949.65 976.46 979.15 979.42 983.22 1,059.18 1,066.78 1,176.93 1,209.12 1,212.34 1,212.68 1,212.96 1,218.40 1,327.18 1,338.06 1,339.27 1,339.56 1,342.16 FedEx International Economy® ** * * FedEx International First® $ 225.80 253.09 297.63 337.87 369.57 390.27 416.03 430.68 432.15 432.92 433.69 438.77 540.34 592.29 637.98 720.21 728.44 749.09 784.31 787.84 788.20 788.45 788.70 789.10 797.00 955.00 1,069.37 1,122.42 1,142.95 1,148.61 1,149.18 1,153.53 1,184.44 1,187.54 1,249.19 1,255.36 1,255.98 1,256.23 1,256.48 1,256.73 1,257.12 1,261.24 1,343.46 1,384.34 1,388.43 1,470.11 1,532.51 1,538.75 1,608.25 1,615.20 1,619.79 1,620.26 188.75 205.25 235.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,571.55 1,573.48 1,611.92 1,650.36 1,688.80 1,727.24 1,732.44 1,793.96 1,800.12 1,800.75 1,801.02 1,801.31 1,801.66 1,802.95 1,805.55 1,805.81 1,807.25 1,836.03 1,863.53 1,866.28 1,870.26 1,949.79 2,007.37 2,013.13 2,020.80 2,021.57 2,024.07 2,024.32 2,024.57 2,026.10 2,054.87 2,057.75 2,076.29 2,079.42 2,142.02 2,148.28 2,149.94 2,150.19 2,150.44 2,150.77 2,157.20 2,285.77 2,328.79 2,471.16 2,485.40 2,538.65 2,548.82 2,635.00 FedEx International Ìèßåèßêïô $ 1,393.54 1,398.69 1,399.21 1,399.73 1,400.25 1,400.77 1,401.07 1,401.32 1,401.64 1,401.92 1,405.60 1,466.99 1,473.14 1,473.76 1,474.03 1,474.30 1,474.56 1,474.83 1,475.10 1,475.36 1,475.63 1,475.90 1,476.17 1,476.43 1,476.70 1,477.02 1,480.57 1,496.98 1,503.81 1,508.50 1,535.50 1,538.20 1,538.47 1,538.72 1,539.00 1,543.41 1,631.61 1,640.49 1,642.22 1,642.47 1,642.82 1,643.12 1,643.37 1,643.71 1,644.00 1,644.32 1,648.50 1,715.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,620.55 1,622.48 1,660.92 1,699.36 1,737.80 1,776.24 1,781.44 1,842.96 1,849.12 1,849.75 1,850.02 1,850.31 1,850.66 1,851.95 1,854.55 1,854.81 1,856.25 1,885.03 1,912.53 1,915.28 1,919.26 1,998.79 2,056.37 2,062.13 2,069.80 2,070.57 2,073.07 2,073.32 2,073.57 2,075.10 2,103.87 2,106.75 2,125.29 2,128.42 2,191.02 2,197.28 2,198.94 2,199.19 2,199.44 2,199.77 2,206.20 2,334.77 2,377.79 2,520.16 2,534.40 2,587.65 2,597.82 2,684.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 390.02 748.25 17.73 13.36 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 75 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone E: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Bulgaria • Czech Republic • Estonia • Gibraltar • Hungary • Latvia • Lithuania • Poland • Romania • Russia • Slovak Republic • Slovenia • South Africa Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 104.09 118.02 141.01 163.95 198.92 210.44 223.23 234.24 235.35 235.83 236.32 240.00 313.60 332.55 344.60 357.28 366.88 367.85 368.59 369.33 369.58 369.83 370.08 370.37 376.04 489.44 519.15 530.94 532.14 533.98 554.89 586.16 597.68 607.42 608.40 610.22 646.25 657.53 669.86 671.10 691.56 702.46 713.94 724.80 736.31 743.97 756.12 767.60 779.73 790.77 791.90 804.64 FedEx International Ìèßåèßêïô 63.75 84.50 92.50 $ $ 96.98 113.44 131.41 149.01 176.53 191.53 196.05 202.88 211.56 225.96 229.43 233.00 251.40 253.25 269.56 286.23 302.16 303.78 320.20 331.44 337.26 339.60 340.56 359.58 365.08 443.41 462.87 464.82 465.31 475.02 492.23 494.03 529.84 547.51 549.31 566.71 568.45 592.02 594.41 595.19 610.73 612.29 618.25 618.85 619.24 626.97 628.53 659.73 662.85 663.17 663.42 663.67 FedEx International Economy® ** * * FedEx International First® $ 153.09 167.02 190.01 212.95 247.92 259.44 272.23 283.24 284.35 284.83 285.32 289.00 362.60 381.55 393.60 406.28 415.88 416.85 417.59 418.33 418.58 418.83 419.08 419.37 425.04 538.44 568.15 579.94 581.14 582.98 603.89 635.16 646.68 656.42 657.40 659.22 695.25 706.53 718.86 720.10 740.56 751.46 762.94 773.80 785.31 792.97 805.12 816.60 828.73 839.77 840.90 853.64 112.75 133.50 141.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 805.92 818.58 831.35 844.12 856.89 869.66 880.65 903.29 905.57 926.95 929.13 950.63 952.81 974.28 976.46 997.90 1,000.08 1,021.53 1,023.68 1,028.92 1,045.42 1,066.92 1,069.07 1,090.52 1,092.68 1,114.18 1,116.33 1,137.79 1,139.97 1,140.51 1,141.07 1,142.77 1,176.36 1,192.48 1,194.10 1,195.24 1,217.88 1,234.09 1,235.76 1,252.57 1,254.26 1,275.06 1,277.15 1,299.88 1,302.16 1,305.42 1,305.75 1,306.00 FedEx International Ìèßåèßêïô $ 665.43 700.63 709.22 717.81 726.40 734.99 735.85 736.52 749.88 751.38 781.38 784.47 784.78 785.03 785.38 792.14 798.88 805.62 812.40 823.37 825.89 876.12 881.15 890.32 897.41 904.51 907.01 907.26 907.51 907.76 909.64 947.14 953.04 953.63 953.88 954.13 954.38 954.63 954.88 955.13 955.38 955.63 955.88 956.13 956.39 956.64 958.85 1,003.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 854.92 867.58 880.35 893.12 905.89 918.66 929.65 952.29 954.57 975.95 978.13 999.63 1,001.81 1,023.28 1,025.46 1,046.90 1,049.08 1,070.53 1,072.68 1,077.92 1,094.42 1,115.92 1,118.07 1,139.52 1,141.68 1,163.18 1,165.33 1,186.79 1,188.97 1,189.51 1,190.07 1,191.77 1,225.36 1,241.48 1,243.10 1,244.24 1,266.88 1,283.09 1,284.76 1,301.57 1,303.26 1,324.06 1,326.15 1,348.88 1,351.16 1,354.42 1,354.75 1,355.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 240.25 376.29 10.92 6.72 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 76 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone F: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Hong Kong SAR, China • Singapore • Taiwan, China Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 106.32 124.21 142.75 165.43 212.54 226.46 236.96 238.02 238.50 238.98 239.46 242.38 300.70 321.36 339.15 355.53 357.17 357.89 358.62 359.34 359.61 359.88 360.13 360.38 365.17 460.89 515.82 521.32 522.62 548.61 571.24 573.51 599.47 602.08 603.70 636.00 648.16 659.68 671.81 673.04 674.58 704.54 716.06 726.92 738.47 746.14 758.32 759.56 782.02 793.09 794.22 807.00 FedEx International Ìèßåèßêïô 63.00 85.00 93.00 $ $ 96.79 114.86 131.39 148.16 174.56 188.33 190.32 191.98 224.78 228.06 228.52 231.60 273.39 277.57 278.13 278.69 287.59 312.71 325.74 327.07 328.55 347.71 349.63 349.88 354.53 387.79 410.48 412.76 447.23 475.17 484.69 516.07 519.22 519.72 521.92 565.59 569.97 579.82 587.82 589.86 600.80 601.90 602.39 607.04 644.57 653.57 654.47 655.05 655.30 656.64 679.04 681.28 FedEx International Economy® ** * * FedEx International First® $ 155.32 173.21 191.75 214.43 261.54 275.46 285.96 287.02 287.50 287.98 288.46 291.38 349.70 370.36 388.15 404.53 406.17 406.89 407.62 408.34 408.61 408.88 409.13 409.38 414.17 509.89 564.82 570.32 571.62 597.61 620.24 622.51 648.47 651.08 652.70 685.00 697.16 708.68 720.81 722.04 723.58 753.54 765.06 775.92 787.47 795.14 807.32 808.56 831.02 842.09 843.22 856.00 112.00 134.00 142.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 808.28 809.11 824.86 840.61 856.36 872.11 883.23 905.94 908.25 929.71 931.91 953.46 955.62 958.96 960.91 999.17 1,003.03 1,024.56 1,026.72 1,028.97 1,029.48 1,031.52 1,072.19 1,093.73 1,095.90 1,117.43 1,119.59 1,130.20 1,140.92 1,151.67 1,162.42 1,173.17 1,174.25 1,194.66 1,205.39 1,206.47 1,226.91 1,237.64 1,248.39 1,259.13 1,269.89 1,280.62 1,291.38 1,302.12 1,312.89 1,318.21 1,318.75 1,319.00 FedEx International Ìèßåèßêïô $ 682.19 700.33 709.23 718.13 727.03 735.93 752.25 757.75 763.54 764.12 764.37 765.44 786.79 792.60 798.40 804.18 810.01 815.82 821.63 827.43 833.24 839.04 839.62 850.68 856.45 862.26 868.07 873.88 874.47 874.72 875.79 897.10 902.91 908.70 911.30 911.56 911.82 912.48 925.68 927.00 927.25 927.50 927.75 928.00 928.25 928.50 928.75 929.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 857.28 858.11 873.86 889.61 905.36 921.11 932.23 954.94 957.25 978.71 980.91 1,002.46 1,004.62 1,007.96 1,009.91 1,048.17 1,052.03 1,073.56 1,075.72 1,077.97 1,078.48 1,080.52 1,121.19 1,142.73 1,144.90 1,166.43 1,168.59 1,179.20 1,189.92 1,200.67 1,211.42 1,222.17 1,223.25 1,243.66 1,254.39 1,255.47 1,275.91 1,286.64 1,297.39 1,308.13 1,318.89 1,329.62 1,340.38 1,351.12 1,361.89 1,367.21 1,367.75 1,368.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 242.63 365.42 11.03 6.53 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 77 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone G: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Japan • Korea, South Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 134.08 158.37 176.56 199.41 216.10 235.51 256.96 275.01 276.82 277.38 277.94 280.84 338.68 374.02 397.00 412.60 414.16 414.99 415.82 416.66 416.93 417.18 417.43 417.80 425.05 569.89 592.88 595.19 596.92 631.46 638.55 641.99 645.77 647.09 673.30 675.93 678.58 699.68 708.71 741.45 744.74 748.82 794.61 838.61 864.46 867.06 879.91 905.92 908.53 909.72 933.28 960.56 FedEx International Ìèßåèßêïô 71.75 99.50 103.50 $ $ 111.48 132.20 149.89 164.36 196.24 209.34 224.32 244.25 250.47 268.07 269.84 272.66 293.50 322.38 325.29 341.56 349.71 355.72 371.81 373.81 402.14 404.98 405.27 405.63 412.66 540.11 552.87 554.15 554.48 560.99 588.20 590.93 605.64 607.30 640.36 643.67 644.14 653.53 677.60 718.90 723.04 727.00 729.90 749.21 751.15 752.57 780.79 787.07 787.70 789.34 789.64 791.02 FedEx International Economy® ** * * FedEx International First® $ 183.08 207.37 225.56 248.41 265.10 284.51 305.96 324.01 325.82 326.38 326.94 329.84 387.68 423.02 446.00 461.60 463.16 463.99 464.82 465.66 465.93 466.18 466.43 466.80 474.05 618.89 641.88 644.19 645.92 680.46 687.55 690.99 694.77 696.09 722.30 724.93 727.58 748.68 757.71 790.45 793.74 797.82 843.61 887.61 913.46 916.06 928.91 954.92 957.53 958.72 982.28 1,009.56 120.75 148.50 152.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 963.30 979.27 984.18 989.09 994.00 998.91 1,023.10 1,078.72 1,084.29 1,087.88 1,088.24 1,088.53 1,088.81 1,090.69 1,128.05 1,154.29 1,167.92 1,170.72 1,226.65 1,232.26 1,234.25 1,273.82 1,277.78 1,278.18 1,278.43 1,282.44 1,339.49 1,345.20 1,345.78 1,346.07 1,346.35 1,346.64 1,352.30 1,354.15 1,391.15 1,394.89 1,397.63 1,452.42 1,457.90 1,461.29 1,528.93 1,562.76 1,580.59 1,598.37 1,600.16 1,606.25 1,608.75 1,609.00 FedEx International Ìèßåèßêïô $ 818.53 821.29 821.58 821.87 822.16 822.45 827.67 828.21 830.04 866.32 869.96 873.59 946.15 953.42 954.16 954.53 954.84 955.13 957.65 957.94 958.32 958.61 958.90 959.18 961.83 999.82 1,003.62 1,004.00 1,004.25 1,004.50 1,004.75 1,005.00 1,005.25 1,005.50 1,005.75 1,006.00 1,006.25 1,006.50 1,006.75 1,007.00 1,007.25 1,007.50 1,007.75 1,008.00 1,008.25 1,008.50 1,008.75 1,009.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,012.30 1,028.27 1,033.18 1,038.09 1,043.00 1,047.91 1,072.10 1,127.72 1,133.29 1,136.88 1,137.24 1,137.53 1,137.81 1,139.69 1,177.05 1,203.29 1,216.92 1,219.72 1,275.65 1,281.26 1,283.25 1,322.82 1,326.78 1,327.18 1,327.43 1,331.44 1,388.49 1,394.20 1,394.78 1,395.07 1,395.35 1,395.64 1,401.30 1,403.15 1,440.15 1,443.89 1,446.63 1,501.42 1,506.90 1,510.29 1,577.93 1,611.76 1,629.59 1,647.37 1,649.16 1,655.25 1,657.75 1,658.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 281.09 425.30 12.78 7.59 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 78 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone H: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Andorra • Austria • Azores (Portugal) • Denmark • Faroe Islands • Finland • Greece • Greenland • Iceland • Liechtenstein • Madeira (Portugal) • Malta • Norway • Portugal • Spain • Sweden • Switzerland Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 82.88 101.79 113.09 124.52 131.78 147.26 157.61 161.42 169.43 177.73 185.29 192.48 198.89 204.67 212.19 221.59 229.19 238.41 246.42 254.38 272.70 281.00 289.23 293.66 295.44 317.29 325.65 331.73 338.71 346.92 353.77 360.04 366.78 372.59 379.35 385.19 391.03 397.76 404.84 411.91 417.37 421.57 427.40 432.77 438.14 444.42 460.71 462.34 462.73 466.89 467.56 480.83 FedEx International Economy® ** * * FedEx International Ìèßåèßêïô $ 104.12 111.06 123.25 141.69 159.81 173.54 185.80 196.77 197.88 198.29 206.37 210.99 225.43 234.31 261.34 278.02 279.92 280.94 301.33 312.54 315.43 315.73 315.99 316.26 318.17 356.31 363.55 364.29 364.77 373.83 387.08 404.10 412.83 428.00 429.84 466.26 492.25 494.87 505.01 506.03 515.77 517.94 518.44 528.26 530.06 565.70 569.27 570.36 592.10 594.28 628.77 635.03 58.50 77.75 86.75 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 482.16 487.51 492.91 498.31 503.71 509.11 513.76 518.51 524.11 529.72 539.13 546.68 547.44 552.67 558.25 563.83 569.46 575.07 585.89 586.98 591.88 597.46 603.08 608.68 614.31 618.94 623.53 628.07 632.65 644.69 645.90 646.32 654.61 655.45 663.75 664.58 679.34 680.83 682.01 682.84 687.40 702.98 704.54 704.85 710.93 711.54 714.80 780.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 641.73 642.43 655.59 668.75 681.91 695.07 696.49 696.76 698.79 738.71 742.72 743.13 743.48 745.92 794.64 799.54 800.04 800.40 802.87 833.79 836.92 837.28 840.20 898.43 904.27 904.86 905.13 910.49 911.03 911.38 914.48 976.33 982.54 983.25 983.52 984.12 996.12 997.32 1,019.46 1,022.83 1,023.49 1,036.50 1,038.84 1,085.49 1,090.21 1,090.69 1,095.55 1,158.00 FedEx International Ìèßåèßêïô For FedEx Express Multiweight® per-pound rates, see p. 86.101–150 ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 211.24 318.42 9.60 5.69 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 79 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone I: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Anguilla • Antigua • Aruba • Bahamas • Barbados • Barbuda • Bermuda • Bonaire • British Virgin Islands • Cayman Islands • Curaçao • Dominica • Dominican Republic • Grenada • Guadeloupe • Haiti • Jamaica • Martinique • Montserrat • Saba • St. Barthelemy • St. Croix (U.S. Virgin Islands) • St. Eustatius • St. John (U.S. Virgin Islands) • St. Kitts and Nevis • St. Lucia • St. Maarten/St. Martin • St. Thomas (U.S. Virgin Islands) • St. Vincent • Trinidad and Tobago • Turks and Caicos Islands • U.S. Virgin Islands 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For ship- ments that exceed the weight limit by more than 5 pounds, the cor- responding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 121.67 150.06 172.36 201.39 227.12 248.79 270.81 291.66 295.23 295.83 296.43 300.53 382.53 439.35 460.92 479.39 492.04 493.31 494.31 495.30 495.57 495.84 496.10 496.52 504.22 658.22 694.93 698.61 717.94 720.80 777.79 796.64 814.93 832.53 850.78 852.61 887.26 922.36 939.00 940.68 958.88 977.14 995.39 1,013.63 1,031.86 1,065.03 1,068.38 1,086.62 1,104.17 1,121.04 1,123.14 1,164.94 FedEx International Ìèßåèßêïô 78.25 105.25 115.00 $ $ 113.48 140.71 157.35 173.46 199.27 215.09 236.63 255.33 282.24 285.37 285.95 291.10 354.91 371.40 387.22 412.25 422.17 425.53 449.24 457.15 479.18 481.39 481.65 482.05 489.53 615.49 628.09 653.14 684.90 699.71 724.83 727.40 740.17 754.31 774.56 797.18 799.46 825.84 849.03 852.11 873.72 875.89 904.38 916.76 934.58 936.37 937.02 949.14 978.01 980.91 992.32 1,003.67 FedEx International Economy® ** * * FedEx International First® $ 170.67 199.06 221.36 250.39 276.12 297.79 319.81 340.66 344.23 344.83 345.43 349.53 431.53 488.35 509.92 528.39 541.04 542.31 543.31 544.30 544.57 544.84 545.10 545.52 553.22 707.22 743.93 747.61 766.94 769.80 826.79 845.64 863.93 881.53 899.78 901.61 936.26 971.36 988.00 989.68 1,007.88 1,026.14 1,044.39 1,062.63 1,080.86 1,114.03 1,117.38 1,135.62 1,153.17 1,170.04 1,172.14 1,213.94 127.25 154.25 164.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,169.15 1,183.76 1,206.19 1,228.62 1,251.05 1,273.48 1,290.07 1,334.27 1,363.97 1,371.26 1,374.54 1,438.23 1,448.70 1,449.76 1,459.13 1,460.87 1,495.52 1,545.33 1,560.26 1,574.77 1,597.42 1,604.89 1,605.64 1,607.32 1,640.74 1,644.10 1,644.44 1,644.73 1,645.04 1,651.07 1,655.95 1,752.13 1,767.12 1,782.15 1,797.15 1,812.13 1,827.15 1,842.13 1,857.14 1,872.16 1,884.28 1,885.50 1,885.75 1,886.00 1,886.25 1,886.50 1,886.75 1,887.00 FedEx International Ìèßåèßêïô $ 1,014.92 1,024.47 1,037.76 1,051.05 1,064.34 1,077.63 1,078.97 1,079.83 1,097.01 1,098.73 1,102.40 1,106.20 1,110.03 1,113.86 1,117.70 1,121.55 1,125.37 1,129.21 1,133.04 1,136.88 1,140.70 1,144.53 1,148.38 1,152.21 1,156.04 1,159.86 1,163.70 1,167.56 1,171.39 1,175.20 1,179.05 1,182.90 1,186.71 1,187.50 1,187.75 1,188.00 1,188.25 1,188.50 1,188.75 1,189.00 1,189.25 1,189.50 1,189.75 1,190.00 1,190.25 1,190.50 1,190.75 1,191.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,218.15 1,232.76 1,255.19 1,277.62 1,300.05 1,322.48 1,339.07 1,383.27 1,412.97 1,420.26 1,423.54 1,487.23 1,497.70 1,498.76 1,508.13 1,509.87 1,544.52 1,594.33 1,609.26 1,623.77 1,646.42 1,653.89 1,654.64 1,656.32 1,689.74 1,693.10 1,693.44 1,693.73 1,694.04 1,700.07 1,704.95 1,801.13 1,816.12 1,831.15 1,846.15 1,861.13 1,876.15 1,891.13 1,906.14 1,921.16 1,933.28 1,934.50 1,934.75 1,935.00 1,935.25 1,935.50 1,935.75 1,936.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 300.78 504.47 13.67 9.01 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 80 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone J: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Australia • Guam • Indonesia • Macau SAR, China • Malaysia • New Zealand • Philippines • Thailand • Vietnam Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 107.81 127.73 141.19 158.03 177.93 197.70 217.53 234.68 252.09 257.84 262.64 266.83 295.93 326.28 335.25 378.20 383.30 393.97 415.93 418.13 435.39 437.12 437.37 437.66 443.34 520.56 546.22 578.98 593.59 595.21 627.21 630.41 630.73 631.05 634.05 652.56 654.42 669.89 731.92 738.13 738.88 741.03 783.82 788.10 788.55 796.46 797.26 799.23 838.53 842.47 852.04 853.00 FedEx International Economy® ** * * FedEx International Ìèßåèßêïô $ 117.51 136.89 159.67 184.41 219.20 231.06 251.50 269.06 270.82 271.37 271.92 275.58 348.78 378.74 436.67 446.07 447.01 447.91 448.85 449.75 450.00 450.25 450.50 450.80 456.65 573.65 616.41 620.69 672.89 689.41 695.91 696.71 712.68 729.46 731.14 731.39 732.85 761.92 775.61 777.00 804.34 820.37 822.18 858.37 924.79 931.44 982.45 987.56 1,003.50 1,006.61 1,068.71 1,074.92 76.75 100.75 107.25 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 872.13 927.40 939.39 951.38 963.37 975.36 976.56 976.83 977.08 977.33 977.63 977.89 978.14 979.69 1,010.69 1,013.79 1,024.36 1,031.26 1,031.95 1,032.20 1,032.45 1,033.44 1,053.22 1,055.20 1,070.70 1,072.25 1,072.50 1,072.75 1,073.00 1,073.25 1,073.50 1,073.75 1,074.00 1,074.25 1,074.50 1,075.04 1,085.64 1,086.70 1,092.16 1,133.00 1,137.09 1,137.50 1,137.75 1,138.00 1,138.25 1,138.50 1,138.75 1,139.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,075.55 1,075.80 1,077.14 1,078.48 1,079.82 1,081.16 1,081.46 1,083.68 1,128.04 1,132.48 1,183.05 1,195.35 1,196.58 1,199.91 1,266.51 1,273.17 1,280.33 1,287.94 1,291.33 1,359.09 1,365.87 1,369.95 1,451.52 1,466.73 1,468.26 1,468.56 1,470.01 1,498.09 1,500.90 1,501.21 1,501.49 1,501.85 1,505.18 1,532.68 1,535.44 1,535.72 1,541.29 1,601.88 1,607.94 1,612.45 1,702.63 1,711.65 1,717.07 1,717.62 1,717.87 1,718.52 1,722.88 1,810.00 FedEx International Ìèßåèßêïô For FedEx Express Multiweight® per-pound rates, see p. 86.101–150 ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 275.83 456.90 12.54 8.16 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 81 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone K: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Bahrain • Brunei • Cyprus • Egypt • Israel • Jordan • Kuwait • Lebanon • Oman • Palestine Autonomous • Qatar • Saudi Arabia • Syria 1 • Turkey • United Arab Emirates • Yemen Arab Republic1 1 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For ship- ments that exceed the weight limit by more than 5 pounds, the cor- responding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 145.44 175.32 200.85 244.00 261.26 295.50 328.23 390.63 396.87 397.67 398.47 402.89 491.16 549.82 578.39 646.95 653.82 676.89 683.95 685.32 685.57 685.82 686.07 686.45 694.01 845.06 909.56 916.01 957.22 964.74 967.02 971.69 1,043.68 1,050.88 1,113.22 1,153.14 1,182.04 1,184.93 1,185.22 1,185.47 1,186.45 1,205.34 1,213.46 1,214.28 1,214.53 1,214.78 1,215.48 1,229.46 1,230.86 1,239.19 1,405.79 1,422.45 FedEx International Ìèßåèßêïô 98.25 114.25 154.25 $ $ 135.38 153.66 172.68 200.47 216.50 268.92 284.05 323.39 350.28 352.98 379.80 386.67 433.13 466.29 469.62 487.98 514.45 555.90 574.40 576.26 598.17 616.54 640.96 643.41 645.73 692.00 696.63 700.91 736.68 740.26 804.37 810.79 818.03 818.78 819.09 820.49 848.44 852.77 939.28 947.94 948.81 949.21 951.94 952.22 952.51 952.77 957.80 1,058.29 1,068.35 1,069.79 1,098.44 1,101.31 FedEx International Economy® ** * * FedEx International First® $ 194.44 224.32 249.85 293.00 310.26 344.50 377.23 439.63 445.87 446.67 447.47 451.89 540.16 598.82 627.39 695.95 702.82 725.89 732.95 734.32 734.57 734.82 735.07 735.45 743.01 894.06 958.56 965.01 1,006.22 1,013.74 1,016.02 1,020.69 1,092.68 1,099.88 1,162.22 1,202.14 1,231.04 1,233.93 1,234.22 1,234.47 1,235.45 1,254.34 1,262.46 1,263.28 1,263.53 1,263.78 1,264.48 1,278.46 1,279.86 1,288.19 1,454.79 1,471.45 147.25 163.25 203.25 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,430.41 1,432.08 1,465.47 1,498.86 1,532.25 1,565.64 1,569.00 1,569.34 1,569.61 1,569.88 1,570.14 1,573.76 1,645.98 1,653.21 1,675.89 1,786.16 1,797.19 1,798.30 1,798.55 1,798.80 1,799.21 1,807.41 1,924.78 1,936.52 1,937.70 1,937.95 1,942.14 1,961.24 1,963.15 1,963.40 1,963.65 1,963.90 1,964.15 1,964.40 1,964.65 1,964.90 1,965.15 1,965.40 1,965.65 1,965.90 1,966.15 1,966.40 1,966.65 1,966.90 1,967.15 1,967.53 1,975.13 2,127.00 FedEx International Ìèßåèßêïô $ 1,101.74 1,101.99 1,102.27 1,102.55 1,102.83 1,103.11 1,103.38 1,103.85 1,112.97 1,113.89 1,114.17 1,115.01 1,131.78 1,137.47 1,140.42 1,199.42 1,205.32 1,205.91 1,206.16 1,206.41 1,206.66 1,206.91 1,207.16 1,210.35 1,273.99 1,280.36 1,281.06 1,281.31 1,281.56 1,281.81 1,282.06 1,282.31 1,282.56 1,282.81 1,283.06 1,283.31 1,283.56 1,283.81 1,284.06 1,284.31 1,284.56 1,284.81 1,285.06 1,285.31 1,285.56 1,285.98 1,294.22 1,459.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,479.41 1,481.08 1,514.47 1,547.86 1,581.25 1,614.64 1,618.00 1,618.34 1,618.61 1,618.88 1,619.14 1,622.76 1,694.98 1,702.21 1,724.89 1,835.16 1,846.19 1,847.30 1,847.55 1,847.80 1,848.21 1,856.41 1,973.78 1,985.52 1,986.70 1,986.95 1,991.14 2,010.24 2,012.15 2,012.40 2,012.65 2,012.90 2,013.15 2,013.40 2,013.65 2,013.90 2,014.15 2,014.40 2,014.65 2,014.90 2,015.15 2,015.40 2,015.65 2,015.90 2,016.15 2,016.53 2,024.13 2,176.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 403.14 694.26 18.32 12.40 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 82 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêåðåäÛÈÑÏÛîæåèê Use these rates when shipping outbound from the U.S. For shipments to: • Argentina • Belize • Bolivia • Brazil • Chile • Colombia • Costa Rica • Ecuador • El Salvador • French Guiana • Guatemala • Guyana • Honduras • Nicaragua • Panama • Paraguay • Peru • Suriname • Uruguay • Venezuela Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 107.61 145.14 173.50 209.70 240.22 276.32 289.35 323.32 374.51 379.63 387.00 392.65 448.75 478.95 481.97 483.44 512.84 524.85 590.21 596.75 673.09 680.73 686.32 686.88 692.38 802.29 835.69 839.04 839.79 840.04 840.29 840.54 840.86 841.11 841.36 841.61 844.70 906.37 912.54 916.95 1,005.10 1,023.09 1,104.33 1,112.46 1,146.62 1,150.04 1,152.01 1,154.09 1,195.36 1,199.49 1,200.07 1,206.74 FedEx International Economy® ** * * FedEx International Ìèßåèßêïô $ 186.00 203.86 232.20 275.82 308.96 327.73 368.00 394.38 397.02 397.82 398.62 404.43 520.63 584.92 592.32 642.87 673.34 702.15 705.04 706.46 706.71 706.96 707.21 707.50 713.16 826.36 1,010.55 1,035.75 1,038.27 1,040.68 1,043.21 1,045.97 1,101.13 1,106.65 1,107.83 1,131.36 1,153.17 1,155.36 1,158.22 1,215.35 1,295.20 1,316.37 1,364.35 1,369.16 1,375.39 1,499.77 1,512.28 1,513.54 1,513.84 1,514.14 1,516.67 1,567.27 148.50 153.50 186.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,207.42 1,207.72 1,208.26 1,208.80 1,209.34 1,209.88 1,210.16 1,210.43 1,212.94 1,254.94 1,259.14 1,259.56 1,262.47 1,320.67 1,326.49 1,327.08 1,327.40 1,330.77 1,334.46 1,408.24 1,415.62 1,416.36 1,418.79 1,467.37 1,472.23 1,472.72 1,472.97 1,473.22 1,473.47 1,473.72 1,473.97 1,474.22 1,474.47 1,474.72 1,474.97 1,475.88 1,476.16 1,480.04 1,557.49 1,650.89 1,660.23 1,661.17 1,661.42 1,661.67 1,661.92 1,666.92 1,668.75 1,669.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,572.38 1,572.90 1,579.36 1,585.82 1,592.28 1,598.74 1,672.66 1,680.06 1,680.81 1,684.11 1,685.69 1,717.24 1,720.40 1,720.77 1,728.04 1,873.43 1,888.02 1,890.01 1,929.56 1,935.71 1,978.22 1,982.49 1,982.92 1,983.20 1,983.48 1,983.73 1,983.98 1,987.05 2,048.44 2,054.58 2,055.20 2,055.50 2,061.46 2,180.62 2,253.59 2,260.89 2,263.90 2,324.08 2,330.10 2,330.78 2,331.06 2,331.40 2,337.19 2,452.89 2,464.47 2,466.67 2,510.49 2,899.00 FedEx International Ìèßåèßêïô For FedEx Express Multiweight® per-pound rates, see p. 86.101–150 ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 404.68 713.41 18.39 12.74 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 83 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone M: U.S. export Use these rates when shipping outbound from the U.S. 1 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For ship- ments that exceed the weight limit by more than 5 pounds, the cor- responding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. For shipments to: • Afghanistan • Albania • Algeria • American Samoa • Angola • Armenia • Azerbaijan • Belarus • Benin • Bosnia-Herzegovina • Botswana • Burkina Faso • Burundi • Cambodia • Cameroon • Cape Verde • Central African Republic 1 • Chad • Congo • Cook Islands • Croatia • Democratic Republic of Congo • Djibouti • East Timor • Equatorial Guinea 1 • Eritrea • Ethiopia • Fiji • French Polynesia • Gabon • Gambia • Georgia • Ghana • Guinea • Guinea-Bissau 1 • Iraq • Ivory Coast • Kazakhstan • Kenya • Kyrgyzstan • Laos • Lesotho • Liberia • Libya • Macedonia • Madagascar • Malawi • Mali • Marshall Islands • Mauritania • Mauritius • Micronesia • Moldova • Mongolia • Montenegro • Morocco • Mozambique • Namibia • New Caledonia • Niger • Nigeria • Palau • Papua New Guinea • Reunion Island • Rwanda • Saipan • Samoa • Senegal • Serbia • Seychelles • Sierra Leone 1 • Swaziland • Tanzania • Togo • Tonga • Tunisia • Turkmenistan 1 • Uganda • Ukraine • Uzbekistan • Vanuatu • Wallis and Futuna • Zambia • Zimbabwe Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 120.88 139.66 157.32 178.38 216.15 236.58 261.67 276.54 278.03 278.59 279.15 283.25 365.14 403.41 423.25 442.31 452.36 453.37 454.28 455.19 455.44 455.69 455.94 456.28 463.08 599.08 634.78 638.35 677.63 681.57 717.42 721.02 722.50 751.36 754.26 799.77 804.33 806.55 850.93 855.39 857.74 904.51 909.19 938.30 946.74 955.17 956.45 981.89 984.45 984.72 984.97 986.86 FedEx International Ìèßåèßêïô 74.00 99.25 109.00 $ $ 114.81 131.38 146.01 160.68 181.18 197.40 211.58 230.96 241.19 268.29 271.01 275.00 314.72 322.27 333.87 365.12 377.97 379.36 386.19 426.59 440.30 441.68 441.95 442.28 448.88 550.30 570.46 574.09 646.36 653.59 654.35 655.35 675.30 677.32 679.63 725.72 763.08 778.91 780.51 783.07 804.37 806.53 808.61 849.92 869.29 871.27 872.38 880.28 881.07 881.56 891.03 891.98 FedEx International Economy® ** * * FedEx International First® $ 169.88 188.66 206.32 227.38 265.15 285.58 310.67 325.54 327.03 327.59 328.15 332.25 414.14 452.41 472.25 491.31 501.36 502.37 503.28 504.19 504.44 504.69 504.94 505.28 512.08 648.08 683.78 687.35 726.63 730.57 766.42 770.02 771.50 800.36 803.26 848.77 853.33 855.55 899.93 904.39 906.74 953.51 958.19 987.30 995.74 1,004.17 1,005.45 1,030.89 1,033.45 1,033.72 1,033.97 1,035.86 123.00 148.25 158.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,024.56 1,028.33 1,051.44 1,074.55 1,097.66 1,120.77 1,179.02 1,215.05 1,225.49 1,226.56 1,229.00 1,277.70 1,282.58 1,283.07 1,283.66 1,293.49 1,309.68 1,329.91 1,331.95 1,350.23 1,364.04 1,374.68 1,375.75 1,397.00 1,401.41 1,489.58 1,498.40 1,524.95 1,527.61 1,527.88 1,528.13 1,528.38 1,528.63 1,528.88 1,529.13 1,529.38 1,529.63 1,529.88 1,530.13 1,530.38 1,530.63 1,530.88 1,533.97 1,595.70 1,601.88 1,602.50 1,602.75 1,603.00 FedEx International Ìèßåèßêïô $ 896.06 900.27 901.55 902.83 904.11 905.39 906.15 918.84 920.13 920.59 922.77 924.93 927.15 929.29 931.50 933.69 935.88 936.13 940.27 942.44 944.65 946.81 947.06 947.31 947.59 953.19 953.75 954.00 954.25 954.50 954.75 955.00 955.25 955.50 955.75 956.00 956.25 956.50 956.75 957.00 957.25 957.50 957.75 958.00 958.25 958.50 958.75 959.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,073.56 1,077.33 1,100.44 1,123.55 1,146.66 1,169.77 1,228.02 1,264.05 1,274.49 1,275.56 1,278.00 1,326.70 1,331.58 1,332.07 1,332.66 1,342.49 1,358.68 1,378.91 1,380.95 1,399.23 1,413.04 1,423.68 1,424.75 1,446.00 1,450.41 1,538.58 1,547.40 1,573.95 1,576.61 1,576.88 1,577.13 1,577.38 1,577.63 1,577.88 1,578.13 1,578.38 1,578.63 1,578.88 1,579.13 1,579.38 1,579.63 1,579.88 1,582.97 1,644.70 1,650.88 1,651.50 1,651.75 1,652.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 283.50 463.33 12.89 8.27 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 84 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone N: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • China 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 127.14 144.21 159.96 174.54 215.50 236.61 257.53 283.98 290.26 290.89 291.48 293.88 341.81 426.68 435.17 450.76 455.05 455.97 456.89 457.81 458.06 458.31 458.56 458.87 465.05 588.65 650.58 656.78 658.77 661.20 709.79 736.88 739.59 742.72 805.22 811.47 812.10 817.37 817.90 820.08 863.40 882.92 920.08 932.34 934.03 967.72 971.12 971.46 971.71 975.25 1,046.00 1,053.09 FedEx International Ìèßåèßêïô 77.75 102.50 120.00 $ $ 113.22 125.59 152.12 160.75 178.44 196.26 217.08 237.75 258.76 263.70 278.59 280.08 301.12 351.69 388.90 396.70 404.31 419.72 442.20 444.45 444.70 444.95 445.20 445.50 451.50 571.50 615.59 627.74 628.96 629.47 629.72 631.60 669.05 692.77 705.89 718.11 729.40 739.89 750.82 752.25 780.67 811.46 814.54 814.85 815.10 817.99 875.69 881.46 882.04 884.45 884.70 887.46 FedEx International Economy® ** * * FedEx International First® $ 176.14 193.21 208.96 223.54 264.50 285.61 306.53 332.98 339.26 339.89 340.48 342.88 390.81 475.68 484.17 499.76 504.05 504.97 505.89 506.81 507.06 507.31 507.56 507.87 514.05 637.65 699.58 705.78 707.77 710.20 758.79 785.88 788.59 791.72 854.22 860.47 861.10 866.37 866.90 869.08 912.40 931.92 969.08 981.34 983.03 1,016.72 1,020.12 1,020.46 1,020.71 1,024.25 1,095.00 1,102.09 126.75 151.50 169.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,094.52 1,098.67 1,106.24 1,113.81 1,121.38 1,128.95 1,238.81 1,249.80 1,250.90 1,252.59 1,254.35 1,257.05 1,310.96 1,318.81 1,319.60 1,319.93 1,320.18 1,322.20 1,362.60 1,379.40 1,381.08 1,413.61 1,416.88 1,453.02 1,456.64 1,457.01 1,457.26 1,457.51 1,457.76 1,461.38 1,533.78 1,541.04 1,546.31 1,546.84 1,554.27 1,639.92 1,648.49 1,657.07 1,657.93 1,658.18 1,661.97 1,737.67 1,745.24 1,746.00 1,746.25 1,746.50 1,746.75 1,747.00 FedEx International Ìèßåèßêïô $ 942.32 947.81 951.62 955.43 959.24 963.05 963.44 964.76 965.05 967.53 1,017.13 1,022.09 1,034.90 1,036.25 1,036.50 1,036.75 1,039.60 1,096.55 1,102.25 1,102.82 1,103.40 1,106.18 1,161.78 1,167.34 1,167.90 1,168.15 1,168.40 1,168.65 1,170.05 1,170.34 1,170.66 1,170.91 1,175.41 1,175.86 1,176.15 1,176.46 1,182.58 1,244.58 1,250.78 1,251.40 1,251.65 1,251.90 1,252.15 1,252.40 1,252.66 1,252.91 1,256.11 1,320.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,143.52 1,147.67 1,155.24 1,162.81 1,170.38 1,177.95 1,287.81 1,298.80 1,299.90 1,301.59 1,303.35 1,306.05 1,359.96 1,367.81 1,368.60 1,368.93 1,369.18 1,371.20 1,411.60 1,428.40 1,430.08 1,462.61 1,465.88 1,502.02 1,505.64 1,506.01 1,506.26 1,506.51 1,506.76 1,510.38 1,582.78 1,590.04 1,595.31 1,595.84 1,603.27 1,688.92 1,697.49 1,706.07 1,706.93 1,707.18 1,710.97 1,786.67 1,794.24 1,795.00 1,795.25 1,795.50 1,795.75 1,796.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 294.13 465.30 13.37 8.31 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 85 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone O: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Bangladesh • Bhutan • India • Maldives, Republic of • Nepal • Pakistan • Sri Lanka Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH 100–999 lbs. 1,000+ lbs. Weight $8.08 7.62 $7.59 7.13 $5.52 5.11 FedEx InternationalFirst® FedEx InternationalÌèßåèßêïô FedEx InternationalEconomy® FedEx International Economy® Multiply by total shipment weight. A 5.52 5.16 $ ¾ 5.77 5.39 $ C 5.53 5.17 $ D 8.53 7.98 $ E 17.15 15.86 $ F 10.03 9.38 $ G 9.29 8.69 $ H 10.09 9.43 $ I 7.80 7.29 $ J 11.91 11.14 $ K 11.39 10.65 $ È 14.59 13.64 $ M 16.69 15.19 $ N 9.59 8.87 $ O 13.20 12.01 $ ZONES Weight 100–999 lbs. 1,000+ lbs. ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïô Multiply by total shipment weight. A 6.91 6.43 $ ¾ 7.49 6.97 $ C 7.72 7.18 $ D 13.18 12.19 $ E 26.35 24.51 $ F 13.06 12.15 $ G 13.19 12.27 $ H 16.09 14.80 $ I 11.58 10.71 $ J 18.87 17.55 $ K 18.10 16.65 $ È 21.27 19.68 $ M 28.99 26.67 $ N 16.03 14.75 $ O 17.47 16.33 $ ZONES Weight 100–999 lbs. 1,000+ lbs. FedEx International First® Multiply by total shipment weight. A 7.40 6.92 $ ¾ 7.98 7.46 $ C 8.21 7.67 $ D 13.67 12.68 $ F 13.55 12.64 $ G 13.68 12.76 $ H 16.58 15.29 $ J 19.36 18.04 $ È 21.76 20.17 $ N 16.52 15.24 $ O 17.96 16.82 $ ZONES Weight 100–999 lbs. 1,000+ lbs. E 26.84 25.00 $ 86 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌëÛèêåÎßÙå FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Multiply by total shipment weight. FedEx Express Multiweight® rates: U.S. export Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 91.72 104.08 116.03 127.56 139.18 150.57 161.65 172.58 183.60 194.63 205.05 213.68 223.70 233.43 243.13 250.48 258.74 265.16 273.25 279.83 287.18 294.47 300.58 306.38 306.98 318.82 324.95 331.02 337.14 343.21 349.59 353.44 358.56 363.73 368.85 373.99 379.95 380.55 389.36 394.48 399.14 403.84 412.39 413.25 417.97 422.67 427.39 432.08 434.31 434.89 446.31 452.78 FedEx International Ìèßåèßêïô 54.75 79.40 80.25 $ $ 81.29 91.78 102.49 111.99 122.04 131.70 141.34 149.42 157.84 165.66 171.10 175.97 180.27 185.19 190.02 194.19 199.06 206.47 208.85 211.15 215.31 223.68 227.58 230.04 231.46 235.63 239.79 247.27 248.02 252.16 256.90 259.77 263.56 270.91 271.66 274.93 279.88 282.53 289.41 290.11 294.25 304.09 306.27 306.60 310.71 314.84 319.57 327.56 328.37 333.08 338.24 341.40 FedEx International Economy® ** * * FedEx International First® $ 140.72 153.08 165.03 176.56 188.18 199.57 210.65 221.58 232.60 243.63 254.05 262.68 272.70 282.43 292.13 299.48 307.74 314.16 322.25 328.83 336.18 343.47 349.58 355.38 355.98 367.82 373.95 380.02 386.14 392.21 398.59 402.44 407.56 412.73 417.85 422.99 428.95 429.55 438.36 443.48 448.14 452.84 461.39 462.25 466.97 471.67 476.39 481.08 483.31 483.89 495.31 501.78 103.75 128.40 129.25 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 453.66 453.99 460.49 466.99 473.49 479.99 480.64 481.29 494.22 498.79 503.35 507.89 508.35 517.05 517.92 520.09 530.69 531.75 543.26 544.42 550.96 553.55 560.09 564.71 565.18 573.86 580.26 580.92 581.17 585.26 585.99 600.51 601.97 611.62 612.59 612.84 613.09 613.77 627.23 634.86 635.63 642.15 646.33 650.79 655.23 659.65 660.10 668.00 FedEx International Ìèßåèßêïô $ 347.78 348.47 352.42 356.37 360.32 364.27 372.30 375.56 381.20 384.63 389.45 393.63 397.72 401.86 413.74 417.37 425.58 426.41 426.89 436.32 438.99 439.32 440.17 446.34 446.97 456.58 457.56 457.86 458.23 465.54 475.11 476.07 476.32 480.19 487.15 487.86 488.28 495.82 498.30 498.63 504.90 505.53 513.57 514.39 530.18 532.17 532.52 533.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 502.66 502.99 509.49 515.99 522.49 528.99 529.64 530.29 543.22 547.79 552.35 556.89 557.35 566.05 566.92 569.09 579.69 580.75 592.26 593.42 599.96 602.55 609.09 613.71 614.18 622.86 629.26 629.92 630.17 634.26 634.99 649.51 650.97 660.62 661.59 661.84 662.09 662.77 676.23 683.86 684.63 691.15 695.33 699.79 704.23 708.65 709.10 717.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 213.93 307.23 9.72 5.49 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 87 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from Canada (zone A): U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Canada 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 69.63 78.04 87.22 94.36 102.07 108.65 116.93 120.73 126.76 131.42 131.89 132.90 152.99 159.94 162.95 170.71 176.16 185.12 186.02 189.89 195.26 199.24 199.64 199.89 201.11 225.37 236.01 242.28 248.56 250.09 258.76 263.94 265.49 270.61 279.57 286.23 291.47 296.68 301.92 307.16 307.69 317.79 323.20 326.65 333.89 342.02 342.85 343.33 352.89 360.64 365.10 365.65 FedEx International Ìèßåèßêïô 55.95 60.75 60.90 $ $ 60.68 67.96 75.98 82.97 89.75 97.33 100.82 107.19 110.45 121.29 122.38 129.02 134.06 140.64 142.01 148.05 151.41 163.74 165.42 170.25 175.07 179.90 182.02 189.27 195.25 202.02 212.21 213.24 218.70 224.34 226.78 233.52 235.61 235.96 242.61 251.88 256.46 258.66 268.29 271.08 271.44 277.01 284.27 288.79 289.26 293.62 298.22 311.84 313.27 313.83 324.59 325.67 FedEx International Economy® ** * * FedEx International First® $ 118.63 127.04 136.22 143.36 151.07 157.65 165.93 169.73 175.76 180.42 180.89 181.90 201.99 208.94 211.95 219.71 225.16 234.12 235.02 238.89 244.26 248.24 248.64 248.89 250.11 274.37 285.01 291.28 297.56 299.09 307.76 312.94 314.49 319.61 328.57 335.23 340.47 345.68 350.92 356.16 356.69 366.79 372.20 375.65 382.89 391.02 391.85 392.33 401.89 409.64 414.10 414.65 104.95 109.75 109.90 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 376.44 377.52 383.44 389.36 395.28 401.20 407.05 412.96 419.43 425.91 438.47 445.04 451.56 452.22 458.35 480.41 487.11 493.83 500.48 507.19 517.87 518.94 520.06 523.22 529.13 529.73 541.49 542.68 555.46 567.46 568.67 569.99 596.08 598.71 599.04 599.37 599.70 600.02 600.60 612.01 613.16 614.10 632.22 634.05 634.38 639.89 660.28 677.00 FedEx International Ìèßåèßêïô $ 326.03 332.90 342.37 351.84 361.31 370.78 371.74 372.46 386.51 398.03 399.20 399.97 408.17 409.00 410.05 430.59 432.66 434.56 440.34 445.72 448.29 449.02 463.38 478.30 479.80 480.73 481.34 481.83 491.50 498.93 499.68 500.03 500.37 504.17 508.07 508.78 522.81 545.18 547.47 547.76 548.25 557.47 558.41 559.04 569.45 570.50 570.75 571.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 425.44 426.52 432.44 438.36 444.28 450.20 456.05 461.96 468.43 474.91 487.47 494.04 500.56 501.22 507.35 529.41 536.11 542.83 549.48 556.19 566.87 567.94 569.06 572.22 578.13 578.73 590.49 591.68 604.46 616.46 617.67 618.99 645.08 647.71 648.04 648.37 648.70 649.02 649.60 661.01 662.16 663.10 681.22 683.05 683.38 688.89 709.28 726.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 133.15 201.36 6.05 3.60 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 88 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from Mexico (zone C): U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Mexico 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 163.94 187.06 205.29 229.85 249.40 265.66 280.56 295.21 306.92 313.55 314.22 316.65 365.15 378.71 390.88 404.47 416.67 428.88 441.09 451.67 459.98 460.82 461.07 461.32 464.28 523.47 537.36 549.30 559.19 571.07 582.91 592.66 600.24 609.96 621.02 631.52 641.41 651.21 660.92 670.67 680.20 689.68 699.16 708.64 718.20 727.69 734.50 746.67 747.90 749.18 774.67 784.63 FedEx International Ìèßåèßêïô 96.60 114.70 116.00 $ $ 143.79 164.06 179.71 201.48 218.31 232.93 246.06 258.90 271.25 283.07 296.50 307.42 320.25 332.13 342.16 354.75 364.78 376.15 386.85 396.17 408.32 421.36 427.89 439.91 449.43 459.14 471.28 481.73 489.48 499.90 511.23 519.76 526.43 534.94 544.66 553.90 562.60 571.17 579.74 588.24 595.76 602.15 610.71 624.31 625.68 642.85 644.59 652.31 658.36 663.05 675.47 682.31 FedEx International Economy® ** * * FedEx International First® $ 212.94 236.06 254.29 278.85 298.40 314.66 329.56 344.21 355.92 362.55 363.22 365.65 414.15 427.71 439.88 453.47 465.67 477.88 490.09 500.67 508.98 509.82 510.07 510.32 513.28 572.47 586.36 598.30 608.19 620.07 631.91 641.66 649.24 658.96 670.02 680.52 690.41 700.21 709.92 719.67 729.20 738.68 748.16 757.64 767.20 776.69 783.50 795.67 796.90 798.18 823.67 833.63 145.60 163.70 165.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 794.18 800.74 810.22 819.70 829.18 838.66 851.16 857.52 881.32 883.71 884.32 896.52 920.52 922.93 923.40 932.35 941.33 950.31 974.14 986.87 988.15 988.49 995.13 995.99 1,013.07 1,022.03 1,027.18 1,036.19 1,044.53 1,056.80 1,072.06 1,073.60 1,085.12 1,086.41 1,087.70 1,113.10 1,115.64 1,141.48 1,150.02 1,150.88 1,157.06 1,157.68 1,163.18 1,171.84 1,191.93 1,193.95 1,195.58 1,227.00 FedEx International Ìèßåèßêïô $ 685.45 690.36 697.83 705.30 712.77 720.24 744.36 746.78 747.14 754.17 763.60 770.95 787.87 789.59 792.20 794.19 801.26 816.27 826.67 827.72 840.99 842.33 843.54 864.04 866.11 871.64 881.17 901.20 903.25 903.59 903.92 905.20 930.53 933.07 933.33 933.76 934.11 937.58 960.42 962.71 966.27 969.85 970.22 970.72 980.53 981.52 982.06 991.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 843.18 849.74 859.22 868.70 878.18 887.66 900.16 906.52 930.32 932.71 933.32 945.52 969.52 971.93 972.40 981.35 990.33 999.31 1,023.14 1,035.87 1,037.15 1,037.49 1,044.13 1,044.99 1,062.07 1,071.03 1,076.18 1,085.19 1,093.53 1,105.80 1,121.06 1,122.60 1,134.12 1,135.41 1,136.70 1,162.10 1,164.64 1,190.48 1,199.02 1,199.88 1,206.06 1,206.68 1,212.18 1,220.84 1,240.93 1,242.95 1,244.58 1,276.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 316.90 464.53 14.40 8.30 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 89 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone D: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Belgium • Channel Islands (U.K.) • England (U.K.) • France • Germany • Ireland, Northern (U.K.) • Ireland, Republic of • Italy • Luxembourg • Monaco • Netherlands (Holland) • San Marino • Scotland (U.K.) • Vatican City • Wales (U.K.) Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 162.78 197.60 236.34 272.31 308.31 342.74 378.13 411.63 446.06 480.48 508.66 521.84 564.99 593.13 638.41 644.81 687.47 691.75 717.29 738.71 777.10 785.67 804.47 823.27 825.73 874.76 879.67 923.21 939.07 940.70 973.05 1,003.36 1,009.80 1,011.24 1,039.94 1,048.85 1,067.63 1,086.44 1,140.64 1,146.07 1,163.28 1,166.57 1,232.32 1,238.97 1,241.88 1,299.91 1,305.72 1,306.31 1,308.62 1,337.76 1,342.10 1,369.65 FedEx International Ìèßåèßêïô 90.35 117.25 138.50 $ $ 136.21 167.63 197.76 227.87 258.00 286.79 315.82 354.74 373.22 402.02 438.45 460.39 482.20 501.28 519.89 550.36 559.72 590.40 599.71 636.77 657.88 660.10 704.37 723.13 725.01 725.54 736.01 766.67 769.74 808.14 819.67 835.80 837.43 854.54 891.36 895.05 897.61 927.22 947.70 968.65 975.35 976.02 987.59 1,034.68 1,039.40 1,096.06 1,101.74 1,103.58 1,140.19 1,143.87 1,171.87 1,174.67 FedEx International Economy® ** * * FedEx International First® $ 211.78 246.60 285.34 321.31 357.31 391.74 427.13 460.63 495.06 529.48 557.66 570.84 613.99 642.13 687.41 693.81 736.47 740.75 766.29 787.71 826.10 834.67 853.47 872.27 874.73 923.76 928.67 972.21 988.07 989.70 1,022.05 1,052.36 1,058.80 1,060.24 1,088.94 1,097.85 1,116.63 1,135.44 1,189.64 1,195.07 1,212.28 1,215.57 1,281.32 1,287.97 1,290.88 1,348.91 1,354.72 1,355.31 1,357.62 1,386.76 1,391.10 1,418.65 139.35 166.25 187.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,372.41 1,414.38 1,441.41 1,468.44 1,495.47 1,522.50 1,525.22 1,529.50 1,614.86 1,623.46 1,624.33 1,625.82 1,655.31 1,747.19 1,756.49 1,757.42 1,757.69 1,760.49 1,816.35 1,821.95 1,824.90 1,883.51 1,890.65 1,891.37 1,891.64 1,892.57 1,910.93 1,912.77 1,927.91 1,958.75 1,961.85 2,018.44 2,069.72 2,074.85 2,075.37 2,075.64 2,075.92 2,076.19 2,077.84 2,079.41 2,110.63 2,158.23 2,162.99 2,224.08 2,230.19 2,234.22 2,251.11 2,309.00 FedEx International Ìèßåèßêïô $ 1,174.95 1,175.87 1,191.13 1,206.39 1,221.65 1,236.91 1,244.49 1,261.01 1,276.81 1,329.33 1,334.61 1,371.73 1,375.45 1,375.84 1,378.32 1,427.72 1,432.67 1,434.76 1,471.76 1,475.46 1,475.83 1,482.21 1,505.32 1,570.86 1,591.55 1,593.62 1,593.87 1,596.95 1,658.30 1,664.44 1,665.06 1,665.34 1,665.59 1,667.54 1,706.26 1,721.93 1,723.51 1,725.20 1,743.39 1,811.27 1,819.97 1,854.13 1,857.63 1,857.98 1,858.23 1,858.48 1,858.73 1,861.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,421.41 1,463.38 1,490.41 1,517.44 1,544.47 1,571.50 1,574.22 1,578.50 1,663.86 1,672.46 1,673.33 1,674.82 1,704.31 1,796.19 1,805.49 1,806.42 1,806.69 1,809.49 1,865.35 1,870.95 1,873.90 1,932.51 1,939.65 1,940.37 1,940.64 1,941.57 1,959.93 1,961.77 1,976.91 2,007.75 2,010.85 2,067.44 2,118.72 2,123.85 2,124.37 2,124.64 2,124.92 2,125.19 2,126.84 2,128.41 2,159.63 2,207.23 2,211.99 2,273.08 2,279.19 2,283.22 2,300.11 2,358.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 522.09 825.98 23.73 14.75 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 90 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone E: U.S. import1 Use these rates when shipping inbound to the U.S. For shipments from: • Bulgaria • Czech Republic • Estonia • Gibraltar • Hungary • Latvia • Lithuania • Poland • Romania • Russia • Slovak Republic • Slovenia • South Africa Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 136.61 157.39 181.69 200.47 218.89 237.29 255.16 272.42 289.74 296.30 296.96 299.83 357.22 375.36 390.66 402.43 418.05 425.88 443.14 447.55 448.00 448.25 448.50 448.75 452.23 521.83 532.66 543.41 559.96 572.14 584.14 595.34 606.56 619.32 622.40 633.52 644.61 667.59 673.03 683.82 699.70 701.88 723.28 770.35 775.06 775.56 775.89 776.72 792.94 804.82 820.41 829.92 FedEx International Ìèßåèßêïô 81.85 107.55 108.70 $ $ 112.40 133.09 150.74 163.18 181.53 187.68 211.64 228.10 240.30 255.64 271.09 291.09 299.08 311.28 323.97 336.93 346.75 356.59 364.35 374.13 382.47 392.17 415.05 423.39 427.08 436.98 446.88 450.68 460.43 474.69 481.22 504.36 508.01 508.89 521.09 525.30 539.64 548.93 560.43 562.10 572.06 587.56 611.04 618.79 620.03 644.66 647.13 647.66 658.09 667.85 686.98 688.92 FedEx International Economy® ** * * FedEx International First® $ 185.61 206.39 230.69 249.47 267.89 286.29 304.16 321.42 338.74 345.30 345.96 348.83 406.22 424.36 439.66 451.43 467.05 474.88 492.14 496.55 497.00 497.25 497.50 497.75 501.23 570.83 581.66 592.41 608.96 621.14 633.14 644.34 655.56 668.32 671.40 682.52 693.61 716.59 722.03 732.82 748.70 750.88 772.28 819.35 824.06 824.56 824.89 825.72 841.94 853.82 869.41 878.92 130.85 156.55 157.70 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 845.63 882.58 886.30 890.02 893.74 897.46 956.88 966.36 967.79 996.19 1,018.14 1,020.34 1,020.65 1,020.95 1,021.23 1,021.86 1,034.24 1,087.41 1,092.73 1,126.29 1,131.70 1,132.69 1,152.35 1,157.82 1,158.37 1,159.60 1,184.14 1,219.11 1,222.61 1,223.69 1,245.20 1,258.24 1,293.09 1,296.59 1,296.95 1,297.24 1,298.49 1,323.19 1,361.83 1,365.70 1,366.51 1,381.33 1,382.83 1,384.08 1,408.81 1,412.44 1,413.53 1,433.00 FedEx International Ìèßåèßêïô $ 714.97 717.58 726.40 735.22 744.04 752.86 764.80 779.54 781.75 788.70 796.07 825.51 835.30 860.81 863.38 863.90 865.54 898.28 901.56 910.63 911.59 921.82 924.44 976.56 981.80 991.73 992.73 1,012.13 1,024.11 1,025.32 1,034.93 1,035.90 1,037.56 1,060.53 1,084.15 1,086.52 1,087.31 1,103.10 1,126.53 1,159.47 1,163.84 1,164.51 1,177.71 1,217.72 1,221.73 1,256.63 1,260.13 1,267.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 894.63 931.58 935.30 939.02 942.74 946.46 1,005.88 1,015.36 1,016.79 1,045.19 1,067.14 1,069.34 1,069.65 1,069.95 1,070.23 1,070.86 1,083.24 1,136.41 1,141.73 1,175.29 1,180.70 1,181.69 1,201.35 1,206.82 1,207.37 1,208.60 1,233.14 1,268.11 1,271.61 1,272.69 1,294.20 1,307.24 1,342.09 1,345.59 1,345.95 1,346.24 1,347.49 1,372.19 1,410.83 1,414.70 1,415.51 1,430.33 1,431.83 1,433.08 1,457.81 1,461.44 1,462.53 1,482.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 300.08 452.48 13.64 8.08 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 91 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone F: U.S. import1 Use these rates when shipping inbound to the U.S. For shipments from: • Hong Kong SAR, China • Philippines 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 167.61 189.12 210.06 227.13 246.80 266.42 286.08 303.85 327.86 340.56 355.23 357.37 400.17 410.19 437.68 445.67 473.36 490.56 510.56 526.70 534.30 562.85 567.49 567.96 570.12 613.24 628.52 658.90 671.98 674.37 685.33 698.92 709.83 720.86 746.20 748.75 765.64 779.76 790.98 799.07 810.11 821.18 832.21 855.23 857.55 868.63 876.32 890.76 898.41 912.93 914.39 915.04 FedEx International Ìèßåèßêïô 91.85 121.95 123.15 $ $ 131.40 148.56 164.69 181.56 201.10 213.33 233.11 248.07 257.50 272.22 290.93 304.56 313.72 334.32 350.53 356.93 378.40 392.12 414.22 421.04 443.63 449.97 464.23 475.81 487.36 500.79 512.28 526.77 537.22 549.68 559.65 569.69 587.15 588.90 605.31 608.81 611.94 633.74 635.93 638.63 657.07 666.03 678.84 692.56 693.94 694.26 700.38 716.41 728.68 734.53 735.66 758.26 FedEx International Economy® ** * * FedEx International First® $ 216.61 238.12 259.06 276.13 295.80 315.42 335.08 352.85 376.86 389.56 404.23 406.37 449.17 459.19 486.68 494.67 522.36 539.56 559.56 575.70 583.30 611.85 616.49 616.96 619.12 662.24 677.52 707.90 720.98 723.37 734.33 747.92 758.83 769.86 795.20 797.75 814.64 828.76 839.98 848.07 859.11 870.18 881.21 904.23 906.55 917.63 925.32 939.76 947.41 961.93 963.39 964.04 140.85 170.95 172.15 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 927.99 953.67 964.67 975.67 986.67 997.67 1,008.75 1,023.72 1,030.08 1,040.35 1,043.23 1,044.56 1,070.90 1,073.55 1,074.92 1,102.09 1,104.82 1,126.95 1,137.28 1,147.59 1,153.48 1,168.27 1,169.75 1,170.94 1,194.60 1,204.87 1,219.86 1,230.18 1,231.23 1,246.01 1,261.19 1,273.53 1,274.78 1,278.06 1,278.62 1,289.78 1,290.90 1,291.18 1,291.50 1,297.74 1,301.03 1,306.96 1,307.57 1,310.89 1,318.39 1,319.14 1,320.72 1,348.00 FedEx International Ìèßåèßêïô $ 771.84 773.45 779.43 785.41 791.39 797.37 798.38 818.17 835.44 851.85 858.60 867.10 867.98 868.24 869.88 902.41 916.28 917.68 918.38 932.32 944.75 946.80 969.77 972.07 973.83 974.11 975.05 993.46 995.32 997.62 1,043.36 1,047.95 1,048.41 1,051.69 1,052.53 1,053.50 1,072.63 1,075.00 1,076.83 1,077.34 1,087.42 1,088.44 1,088.70 1,088.98 1,090.08 1,112.04 1,114.24 1,117.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 976.99 1,002.67 1,013.67 1,024.67 1,035.67 1,046.67 1,057.75 1,072.72 1,079.08 1,089.35 1,092.23 1,093.56 1,119.90 1,122.55 1,123.92 1,151.09 1,153.82 1,175.95 1,186.28 1,196.59 1,202.48 1,217.27 1,218.75 1,219.94 1,243.60 1,253.87 1,268.86 1,279.18 1,280.23 1,295.01 1,310.19 1,322.53 1,323.78 1,327.06 1,327.62 1,338.78 1,339.90 1,340.18 1,340.50 1,346.74 1,350.03 1,355.96 1,356.57 1,359.89 1,367.39 1,368.14 1,369.72 1,397.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 357.62 570.37 16.26 10.19 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 92 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone G: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Japan • Korea, South 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 174.79 199.83 220.50 252.78 273.04 290.53 308.03 331.74 353.06 375.55 382.91 385.90 445.63 456.97 475.67 495.16 514.68 534.19 566.42 573.21 606.36 612.24 626.10 627.49 630.34 687.21 705.95 741.38 760.47 762.38 774.69 805.26 810.61 812.20 843.66 853.06 854.02 872.85 874.75 887.25 919.10 930.63 938.68 939.49 943.48 973.07 979.45 980.80 1,007.67 1,010.36 1,011.88 1,042.22 FedEx International Ìèßåèßêïô 102.75 132.15 133.60 $ $ 164.02 187.19 206.57 232.33 255.73 272.16 288.52 310.70 330.61 351.68 371.75 374.66 409.36 427.79 445.29 463.55 481.83 500.11 520.28 546.95 556.92 573.16 602.12 609.21 611.98 643.48 661.05 694.24 698.81 727.52 730.40 739.91 748.89 772.72 793.50 802.00 804.70 810.34 819.02 830.73 859.45 881.95 884.22 901.90 903.70 911.23 914.21 914.52 919.22 934.45 941.67 944.21 FedEx International Economy® ** * * FedEx International First® $ 223.79 248.83 269.50 301.78 322.04 339.53 357.03 380.74 402.06 424.55 431.91 434.90 494.63 505.97 524.67 544.16 563.68 583.19 615.42 622.21 655.36 661.24 675.10 676.49 679.34 736.21 754.95 790.38 809.47 811.38 823.69 854.26 859.61 861.20 892.66 902.06 903.02 921.85 923.75 936.25 968.10 979.63 987.68 988.49 992.48 1,022.07 1,028.45 1,029.80 1,056.67 1,059.36 1,060.88 1,091.22 151.75 181.15 182.60 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,062.69 1,064.75 1,070.98 1,077.21 1,083.44 1,089.67 1,100.92 1,133.90 1,137.20 1,138.00 1,153.99 1,155.69 1,189.02 1,204.49 1,207.78 1,208.11 1,209.59 1,239.05 1,242.00 1,242.78 1,258.26 1,289.35 1,299.79 1,305.39 1,305.95 1,308.11 1,351.11 1,355.41 1,360.48 1,365.57 1,370.64 1,396.70 1,399.32 1,422.08 1,424.37 1,424.66 1,424.94 1,425.22 1,425.52 1,425.80 1,426.17 1,426.47 1,426.83 1,431.27 1,431.73 1,433.42 1,467.04 1,502.00 FedEx International Ìèßåèßêïô $ 971.97 988.88 993.77 998.66 1,003.55 1,008.44 1,027.99 1,029.95 1,046.66 1,069.55 1,071.85 1,074.22 1,089.49 1,110.88 1,113.03 1,133.27 1,135.31 1,136.37 1,157.08 1,174.80 1,177.76 1,178.06 1,181.04 1,181.35 1,181.68 1,183.67 1,223.32 1,266.06 1,270.35 1,270.78 1,271.08 1,271.65 1,272.44 1,288.06 1,289.63 1,290.58 1,291.36 1,305.35 1,306.75 1,307.00 1,307.25 1,307.50 1,307.75 1,308.00 1,308.25 1,308.50 1,308.75 1,309.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,111.69 1,113.75 1,119.98 1,126.21 1,132.44 1,138.67 1,149.92 1,182.90 1,186.20 1,187.00 1,202.99 1,204.69 1,238.02 1,253.49 1,256.78 1,257.11 1,258.59 1,288.05 1,291.00 1,291.78 1,307.26 1,338.35 1,348.79 1,354.39 1,354.95 1,357.11 1,400.11 1,404.41 1,409.48 1,414.57 1,419.64 1,445.70 1,448.32 1,471.08 1,473.37 1,473.66 1,473.94 1,474.22 1,474.52 1,474.80 1,475.17 1,475.47 1,475.83 1,480.27 1,480.73 1,482.42 1,516.04 1,551.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 386.15 630.59 17.55 11.26 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 93 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone H: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Andorra • Austria • Azores (Portugal) • Denmark • Faroe Islands • Finland • Greece • Greenland • Iceland • Liechtenstein • Madeira (Portugal) • Malta • Norway • Portugal • Spain • Sweden • Switzerland Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 114.57 137.27 153.31 169.15 185.27 199.98 215.15 230.05 245.01 259.94 261.44 263.38 302.13 316.20 330.28 343.78 357.22 370.72 384.21 397.69 411.13 421.63 422.68 422.94 425.28 471.99 489.24 502.16 515.04 527.97 539.71 551.46 553.32 574.27 576.37 598.42 610.17 621.47 622.60 634.04 665.24 668.36 669.32 688.41 690.32 701.62 725.65 728.06 748.57 755.33 770.90 781.77 FedEx International Ìèßåèßêïô 82.00 92.35 93.30 $ $ 94.08 108.81 125.90 145.12 154.98 167.35 187.20 199.72 200.99 217.52 224.99 241.07 252.87 259.68 283.22 287.75 293.15 315.78 321.43 326.63 337.67 355.48 368.55 398.31 401.29 404.25 426.08 428.27 431.36 433.47 451.40 470.10 482.40 490.64 491.47 504.08 510.76 546.81 550.43 550.80 551.16 557.84 583.91 586.53 587.73 604.95 606.68 614.14 614.89 615.14 618.79 691.68 FedEx International Economy® ** * * FedEx International First® $ 163.57 186.27 202.31 218.15 234.27 248.98 264.15 279.05 294.01 308.94 310.44 312.38 351.13 365.20 379.28 392.78 406.22 419.72 433.21 446.69 460.13 470.63 471.68 471.94 474.28 520.99 538.24 551.16 564.04 576.97 588.71 600.46 602.32 623.27 625.37 647.42 659.17 670.47 671.60 683.04 714.24 717.36 718.32 737.41 739.32 750.62 774.65 777.06 797.57 804.33 819.90 830.77 131.00 141.35 142.30 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 792.66 803.55 814.41 825.27 836.13 846.99 857.90 868.78 879.40 891.16 901.32 920.22 931.40 933.24 945.08 946.27 964.37 966.40 968.30 996.22 1,006.84 1,008.11 1,010.02 1,038.73 1,059.84 1,078.55 1,098.95 1,100.99 1,101.24 1,101.92 1,113.36 1,114.51 1,115.57 1,133.68 1,153.64 1,155.65 1,155.99 1,156.37 1,162.97 1,163.63 1,170.48 1,177.36 1,199.20 1,201.40 1,202.78 1,203.06 1,207.86 1,303.00 FedEx International Ìèßåèßêïô $ 698.97 713.13 714.55 715.97 717.39 718.81 733.59 735.94 761.06 782.90 785.09 785.34 785.91 797.31 798.45 820.71 822.95 824.78 826.02 827.17 850.11 852.41 855.24 886.20 932.01 936.60 937.06 937.31 937.81 947.81 948.81 950.08 974.58 977.03 977.31 977.56 977.81 978.06 978.31 978.56 978.81 979.06 979.40 986.16 986.84 987.09 988.54 1,017.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 841.66 852.55 863.41 874.27 885.13 895.99 906.90 917.78 928.40 940.16 950.32 969.22 980.40 982.24 994.08 995.27 1,013.37 1,015.40 1,017.30 1,045.22 1,055.84 1,057.11 1,059.02 1,087.73 1,108.84 1,127.55 1,147.95 1,149.99 1,150.24 1,150.92 1,162.36 1,163.51 1,164.57 1,182.68 1,202.64 1,204.65 1,204.99 1,205.37 1,211.97 1,212.63 1,219.48 1,226.36 1,248.20 1,250.40 1,251.78 1,252.06 1,256.86 1,352.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 263.63 425.53 11.98 7.60 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 94 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone I: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Anguilla • Antigua • Aruba • Bahamas • Barbados • Barbuda • Bermuda • Bonaire • British Virgin Islands • Cayman Islands • Curaçao • Dominica • Dominican Republic • Grenada • Guadeloupe • Haiti • Jamaica • Martinique • Montserrat • Saba • St. Barthelemy • St. Croix (U.S. Virgin Islands) • St. Eustatius • St. John (U.S. Virgin Islands) • St. Kitts and Nevis • St. Lucia • St. Maarten/St. Martin • St. Thomas (U.S. Virgin Islands) • St. Vincent • Trinidad and Tobago • Turks and Caicos Islands • U.S. Virgin Islands Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 135.00 157.48 181.84 209.16 229.59 253.01 276.42 300.48 320.62 322.93 323.18 326.43 391.25 415.47 438.19 452.53 472.61 489.30 507.67 521.24 522.60 522.85 523.10 523.35 528.24 625.90 670.76 675.25 693.23 704.89 729.03 731.46 771.86 775.91 796.57 811.49 829.19 854.45 872.77 890.31 908.21 921.36 965.89 970.35 971.67 997.80 1,010.50 1,047.84 1,051.58 1,069.46 1,102.05 1,105.33 FedEx International Ìèßåèßêïô 78.80 99.00 101.85 $ $ 107.90 127.59 147.32 170.25 186.02 212.95 228.29 244.70 261.14 277.62 292.83 316.92 329.49 345.04 353.75 367.81 402.84 406.35 425.24 436.89 452.12 467.37 486.30 508.10 511.63 538.45 541.17 555.92 582.75 585.45 600.17 627.03 629.72 644.46 682.41 686.23 710.89 713.36 718.20 758.31 762.33 765.28 777.21 790.00 791.51 821.50 839.34 841.14 849.42 880.47 883.58 908.27 FedEx International Economy® ** * * FedEx International First® $ 184.00 206.48 230.84 258.16 278.59 302.01 325.42 349.48 369.62 371.93 372.18 375.43 440.25 464.47 487.19 501.53 521.61 538.30 556.67 570.24 571.60 571.85 572.10 572.35 577.24 674.90 719.76 724.25 742.23 753.89 778.03 780.46 820.86 824.91 845.57 860.49 878.19 903.45 921.77 939.31 957.21 970.36 1,014.89 1,019.35 1,020.67 1,046.80 1,059.50 1,096.84 1,100.58 1,118.46 1,151.05 1,154.33 127.80 148.00 150.85 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,127.81 1,141.08 1,156.36 1,171.64 1,186.92 1,202.20 1,248.62 1,253.27 1,281.19 1,284.00 1,312.92 1,385.00 1,392.21 1,392.94 1,393.24 1,393.84 1,405.68 1,422.41 1,440.44 1,457.09 1,459.37 1,504.69 1,509.23 1,541.52 1,544.76 1,575.65 1,578.75 1,596.88 1,626.91 1,629.92 1,648.71 1,650.59 1,668.63 1,670.45 1,670.86 1,671.16 1,676.35 1,681.44 1,701.61 1,703.63 1,704.29 1,717.13 1,726.66 1,727.63 1,727.94 1,728.24 1,728.57 1,731.00 FedEx International Ìèßåèßêïô $ 910.75 921.80 941.01 960.22 979.43 998.64 1,029.94 1,033.07 1,090.95 1,096.74 1,097.86 1,120.11 1,124.85 1,125.34 1,125.64 1,125.93 1,126.26 1,126.95 1,140.71 1,206.84 1,213.46 1,216.47 1,276.38 1,282.38 1,282.98 1,285.41 1,286.75 1,313.55 1,369.82 1,375.47 1,377.86 1,425.62 1,430.41 1,430.89 1,432.89 1,472.48 1,476.45 1,477.94 1,482.65 1,486.83 1,570.36 1,584.38 1,602.21 1,604.00 1,604.25 1,604.50 1,604.75 1,605.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,176.81 1,190.08 1,205.36 1,220.64 1,235.92 1,251.20 1,297.62 1,302.27 1,330.19 1,333.00 1,361.92 1,434.00 1,441.21 1,441.94 1,442.24 1,442.84 1,454.68 1,471.41 1,489.44 1,506.09 1,508.37 1,553.69 1,558.23 1,590.52 1,593.76 1,624.65 1,627.75 1,645.88 1,675.91 1,678.92 1,697.71 1,699.59 1,717.63 1,719.45 1,719.86 1,720.16 1,725.35 1,730.44 1,750.61 1,752.63 1,753.29 1,766.13 1,775.66 1,776.63 1,776.94 1,777.24 1,777.57 1,780.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 326.68 528.49 14.85 9.44 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 95 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone J: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Australia • Guam • Indonesia • Macau SAR, China • Malaysia • New Zealand • Singapore • Thailand • Vietnam Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 200.72 240.53 291.45 335.84 380.22 422.67 466.34 517.35 550.09 572.51 574.76 581.21 710.16 756.14 780.94 795.18 826.50 853.07 897.15 910.99 915.46 915.91 916.16 916.51 923.42 1,061.60 1,084.83 1,108.03 1,169.33 1,180.46 1,182.70 1,227.38 1,231.85 1,247.14 1,270.30 1,293.49 1,335.33 1,339.85 1,389.21 1,412.85 1,443.42 1,457.12 1,476.42 1,479.31 1,536.93 1,575.90 1,579.82 1,587.04 1,631.81 1,688.94 1,694.66 1,696.12 FedEx International Ìèßåèßêïô 113.35 126.95 152.80 $ $ 138.05 173.95 206.21 236.49 262.47 300.59 321.33 366.35 389.21 429.70 435.14 475.47 500.41 526.82 529.47 557.02 592.46 627.86 640.31 644.59 678.40 731.16 736.99 752.07 753.58 753.89 759.88 809.61 828.46 848.47 850.48 865.87 869.90 904.36 956.18 961.38 969.56 971.61 1,012.32 1,016.40 1,016.81 1,019.42 1,071.28 1,091.56 1,097.89 1,098.53 1,101.31 1,156.56 1,173.60 1,199.25 1,201.83 1,219.79 FedEx International Economy® ** * * FedEx International First® $ 249.72 289.53 340.45 384.84 429.22 471.67 515.34 566.35 599.09 621.51 623.76 630.21 759.16 805.14 829.94 844.18 875.50 902.07 946.15 959.99 964.46 964.91 965.16 965.51 972.42 1,110.60 1,133.83 1,157.03 1,218.33 1,229.46 1,231.70 1,276.38 1,280.85 1,296.14 1,319.30 1,342.49 1,384.33 1,388.85 1,438.21 1,461.85 1,492.42 1,506.12 1,525.42 1,528.31 1,585.93 1,624.90 1,628.82 1,636.04 1,680.81 1,737.94 1,743.66 1,745.12 162.35 175.95 201.80 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,725.03 1,743.65 1,773.82 1,803.99 1,834.16 1,864.33 1,867.36 1,876.13 1,918.88 1,923.17 1,927.28 2,007.02 2,015.01 2,015.81 2,018.82 2,078.72 2,084.71 2,140.80 2,146.42 2,151.15 2,245.59 2,255.04 2,255.99 2,274.94 2,287.13 2,340.32 2,345.65 2,395.47 2,400.47 2,402.91 2,451.41 2,465.25 2,466.64 2,467.40 2,469.41 2,509.61 2,513.64 2,570.12 2,598.61 2,601.46 2,601.76 2,604.15 2,651.95 2,656.76 2,721.12 2,727.57 2,730.20 2,780.00 FedEx International Ìèßåèßêïô $ 1,221.60 1,221.98 1,229.18 1,236.38 1,243.58 1,250.78 1,291.48 1,346.06 1,351.54 1,386.98 1,390.54 1,392.48 1,392.74 1,393.06 1,399.42 1,526.47 1,539.18 1,540.49 1,548.86 1,566.07 1,567.80 1,587.84 1,589.86 1,622.54 1,684.41 1,690.60 1,691.23 1,695.70 1,757.79 1,764.01 1,764.64 1,764.90 1,765.18 1,765.46 1,768.27 1,771.25 1,771.55 1,771.81 1,772.06 1,776.18 1,850.47 1,864.47 1,865.88 1,872.58 1,873.25 1,873.50 1,873.75 1,874.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,774.03 1,792.65 1,822.82 1,852.99 1,883.16 1,913.33 1,916.36 1,925.13 1,967.88 1,972.17 1,976.28 2,056.02 2,064.01 2,064.81 2,067.82 2,127.72 2,133.71 2,189.80 2,195.42 2,200.15 2,294.59 2,304.04 2,304.99 2,323.94 2,336.13 2,389.32 2,394.65 2,444.47 2,449.47 2,451.91 2,500.41 2,514.25 2,515.64 2,516.40 2,518.41 2,558.61 2,562.64 2,619.12 2,647.61 2,650.46 2,650.76 2,653.15 2,700.95 2,705.76 2,770.12 2,776.57 2,779.20 2,829.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)3 581.46 923.67 26.43 16.49 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 96 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone K: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Bahrain • Brunei • Cyprus • Egypt • Israel • Jordan • Kuwait • Oman • Palestine Autonomous • Qatar • Saudi Arabia • Syria 2 • Turkey • United Arab Emirates Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 3 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 128.11 151.75 177.04 202.38 227.42 252.11 277.21 298.84 321.17 333.85 335.12 337.93 394.09 411.02 436.11 450.66 457.36 479.82 497.58 499.37 505.29 505.89 506.14 506.39 510.05 583.17 597.06 610.87 636.71 650.41 652.15 686.83 690.30 691.55 704.79 718.08 731.31 746.02 759.29 781.94 795.36 815.81 822.97 835.39 836.84 860.76 863.16 876.34 889.48 902.65 924.19 928.67 FedEx International Ìèßåèßêïô 79.00 91.90 115.90 $ $ 111.31 133.91 155.93 181.67 200.32 226.18 248.82 263.19 282.81 308.25 317.27 328.08 346.96 368.71 383.87 389.21 403.28 414.32 459.61 464.14 478.55 480.00 490.58 491.64 495.19 522.79 525.56 557.37 560.56 575.12 594.08 595.99 611.18 619.18 655.81 659.48 660.49 680.68 682.70 693.21 710.00 725.38 726.92 728.06 750.74 772.57 774.77 786.63 798.04 833.75 837.33 839.76 FedEx International Economy® ** * * FedEx International First® $ 177.11 200.75 226.04 251.38 276.42 301.11 326.21 347.84 370.17 382.85 384.12 386.93 443.09 460.02 485.11 499.66 506.36 528.82 546.58 548.37 554.29 554.89 555.14 555.39 559.05 632.17 646.06 659.87 685.71 699.41 701.15 735.83 739.30 740.55 753.79 767.08 780.31 795.02 808.29 830.94 844.36 864.81 871.97 884.39 885.84 909.76 912.16 925.34 938.48 951.65 973.19 977.67 128.00 140.90 164.90 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 945.31 954.75 972.62 990.49 1,008.36 1,026.23 1,028.06 1,032.86 1,044.95 1,076.26 1,079.40 1,096.65 1,118.67 1,152.88 1,158.38 1,158.93 1,162.46 1,179.74 1,188.55 1,228.79 1,232.82 1,233.23 1,240.73 1,241.49 1,242.75 1,267.69 1,280.02 1,281.26 1,283.26 1,323.12 1,327.11 1,327.53 1,327.82 1,328.12 1,328.49 1,328.83 1,335.54 1,342.25 1,374.89 1,381.73 1,394.14 1,395.40 1,407.94 1,409.20 1,409.45 1,410.81 1,434.55 1,456.00 FedEx International Ìèßåèßêïô $ 840.07 840.86 856.65 872.44 888.23 904.02 926.48 941.29 1,006.59 1,013.13 1,013.79 1,014.04 1,014.38 1,014.68 1,014.97 1,017.27 1,019.76 1,069.32 1,074.28 1,119.79 1,124.35 1,124.81 1,125.13 1,125.40 1,125.72 1,126.01 1,126.26 1,126.61 1,126.91 1,127.52 1,139.69 1,162.72 1,165.03 1,186.50 1,188.65 1,190.89 1,214.25 1,218.75 1,219.21 1,219.46 1,220.55 1,241.03 1,266.33 1,268.86 1,269.14 1,270.87 1,272.12 1,296.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 994.31 1,003.75 1,021.62 1,039.49 1,057.36 1,075.23 1,077.06 1,081.86 1,093.95 1,125.26 1,128.40 1,145.65 1,167.67 1,201.88 1,207.38 1,207.93 1,211.46 1,228.74 1,237.55 1,277.79 1,281.82 1,282.23 1,289.73 1,290.49 1,291.75 1,316.69 1,329.02 1,330.26 1,332.26 1,372.12 1,376.11 1,376.53 1,376.82 1,377.12 1,377.49 1,377.83 1,384.54 1,391.25 1,423.89 1,430.73 1,443.14 1,444.40 1,456.94 1,458.20 1,458.45 1,459.81 1,483.55 1,505.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 338.18 510.30 15.37 9.11 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 97 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéÜèåãðåäÛÈÑÏßãæåèê1 Use these rates when shipping inbound to the U.S. For shipments from: • Argentina • Belize • Bolivia • Brazil • Chile • Colombia • Costa Rica • Ecuador • El Salvador • French Guiana • Guatemala • Guyana • Honduras • Nicaragua • Panama • Paraguay • Peru • Suriname • Uruguay • Venezuela Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 187.48 225.78 282.95 328.78 358.99 399.07 448.94 496.98 539.74 586.41 591.08 595.79 689.87 704.15 737.66 787.33 808.49 837.10 862.15 867.26 923.73 929.38 929.96 930.21 934.58 1,021.97 1,062.55 1,066.62 1,129.98 1,136.32 1,136.96 1,138.73 1,173.79 1,211.10 1,257.71 1,262.38 1,263.44 1,284.54 1,302.35 1,334.43 1,356.79 1,383.07 1,405.80 1,408.08 1,436.20 1,484.09 1,488.88 1,491.10 1,535.32 1,606.97 1,614.15 1,619.29 FedEx International Ìèßåèßêïô 100.70 119.15 150.30 $ $ 182.01 219.20 254.70 295.96 348.53 387.44 404.11 460.19 523.99 568.79 573.27 575.25 614.68 633.82 701.88 750.68 784.94 812.71 815.49 816.71 841.11 844.92 893.71 903.11 904.05 907.64 979.32 1,010.26 1,019.62 1,022.82 1,023.40 1,023.65 1,027.40 1,101.12 1,108.50 1,109.24 1,111.49 1,156.33 1,160.93 1,161.39 1,162.48 1,184.17 1,260.18 1,267.81 1,269.54 1,271.37 1,271.66 1,276.39 1,281.07 1,282.94 1,305.88 1,336.89 FedEx International Economy® ** * * FedEx International First® $ 236.48 274.78 331.95 377.78 407.99 448.07 497.94 545.98 588.74 635.41 640.08 644.79 738.87 753.15 786.66 836.33 857.49 886.10 911.15 916.26 972.73 978.38 978.96 979.21 983.58 1,070.97 1,111.55 1,115.62 1,178.98 1,185.32 1,185.96 1,187.73 1,222.79 1,260.10 1,306.71 1,311.38 1,312.44 1,333.54 1,351.35 1,383.43 1,405.79 1,432.07 1,454.80 1,457.08 1,485.20 1,533.09 1,537.88 1,540.10 1,584.32 1,655.97 1,663.15 1,668.29 149.70 168.15 199.30 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,721.84 1,732.14 1,733.17 1,734.20 1,735.23 1,736.26 1,745.46 1,746.56 1,768.46 1,808.26 1,812.24 1,869.98 1,914.58 1,919.04 1,919.50 1,921.68 1,929.95 1,963.29 2,002.55 2,026.37 2,068.23 2,072.42 2,112.42 2,116.42 2,122.06 2,219.76 2,283.46 2,289.84 2,291.19 2,318.11 2,336.88 2,371.03 2,413.83 2,418.12 2,418.55 2,418.80 2,421.91 2,483.10 2,489.24 2,493.91 2,494.38 2,498.99 2,591.04 2,631.99 2,636.09 2,636.50 2,636.75 2,637.00 FedEx International Ìèßåèßêïô $ 1,395.87 1,412.77 1,450.30 1,487.83 1,525.36 1,562.89 1,668.46 1,679.02 1,680.08 1,680.33 1,680.58 1,680.83 1,681.08 1,681.35 1,682.20 1,699.20 1,737.69 1,764.75 1,802.52 1,806.31 1,806.70 1,806.96 1,807.21 1,807.46 1,810.29 1,866.66 1,911.00 1,915.44 1,946.35 2,068.25 2,080.45 2,083.21 2,083.49 2,083.75 2,084.00 2,084.25 2,084.50 2,084.76 2,085.01 2,085.27 2,085.52 2,085.78 2,086.03 2,086.29 2,086.69 2,094.52 2,240.78 2,560.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,770.84 1,781.14 1,782.17 1,783.20 1,784.23 1,785.26 1,794.46 1,795.56 1,817.46 1,857.26 1,861.24 1,918.98 1,963.58 1,968.04 1,968.50 1,970.68 1,978.95 2,012.29 2,051.55 2,075.37 2,117.23 2,121.42 2,161.42 2,165.42 2,171.06 2,268.76 2,332.46 2,338.84 2,340.19 2,367.11 2,385.88 2,420.03 2,462.83 2,467.12 2,467.55 2,467.80 2,470.91 2,532.10 2,538.24 2,542.91 2,543.38 2,547.99 2,640.04 2,680.99 2,685.09 2,685.50 2,685.75 2,686.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)3 596.04 934.83 27.09 16.69 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 98 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone M: U.S. import 1 Use these rates when shipping inbound to the U.S. Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 3 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. For shipments from: • Afghanistan • Albania • Algeria • American Samoa • Angola • Armenia • Azerbaijan • Belarus • Benin • Bosnia-Herzegovina • Botswana • Burkina Faso • Burundi • Cambodia • Cameroon • Cape Verde • Central African Republic2 • Chad • Congo • Cook Islands • Croatia • Democratic Republic of Congo • Djibouti • East Timor • Equatorial Guinea 2 • Eritrea • Ethiopia • Fiji • French Polynesia • Gabon • Gambia • Georgia • Ghana • Guinea • Guinea-Bissau 2 • Iraq • Ivory Coast • Kazakhstan • Kenya • Kyrgyzstan • Laos • Lesotho • Liberia • Libya • Macedonia • Madagascar • Malawi • Mali • Marshall Islands • Mauritania • Mauritius • Micronesia • Moldova • Mongolia • Montenegro • Morocco • Mozambique • Namibia • New Caledonia • Niger • Nigeria • Palau • Papua New Guinea • Reunion Island • Rwanda • Saipan • Samoa • Senegal • Serbia • Seychelles • Sierra Leone 2 • Swaziland • Tanzania • Togo • Tonga • Tunisia • Turkmenistan 2 • Uganda • Ukraine • Uzbekistan • Vanuatu • Wallis and Futuna • Zambia • Zimbabwe $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 124.96 144.16 163.86 183.21 201.18 221.82 242.33 262.81 283.34 298.33 299.83 302.78 361.78 388.88 408.96 429.86 440.14 468.42 488.26 509.97 522.40 523.65 523.90 524.15 528.08 606.68 634.73 650.66 674.16 684.98 687.80 714.38 718.05 746.62 762.02 785.56 787.92 802.65 825.10 832.05 849.99 861.50 876.21 878.81 930.59 937.26 938.47 962.05 964.42 979.16 996.33 1,027.48 FedEx International Ìèßåèßêïô 72.00 85.90 88.35 $ $ 102.79 118.55 134.80 150.65 165.52 185.93 203.14 220.35 237.54 254.52 270.28 271.86 303.27 319.77 336.27 353.94 368.92 385.26 401.60 419.49 434.24 450.56 475.50 478.75 494.75 508.91 523.02 545.54 559.91 574.26 577.57 587.51 607.58 625.89 635.81 636.99 660.41 672.72 685.02 697.36 712.33 721.95 734.26 746.56 761.75 763.28 771.40 790.77 792.72 804.78 845.07 849.11 FedEx International Economy® ** * * FedEx International First® $ 173.96 193.16 212.86 232.21 250.18 270.82 291.33 311.81 332.34 347.33 348.83 351.78 410.78 437.88 457.96 478.86 489.14 517.42 537.26 558.97 571.40 572.65 572.90 573.15 577.08 655.68 683.73 699.66 723.16 733.98 736.80 763.38 767.05 795.62 811.02 834.56 836.92 851.65 874.10 881.05 898.99 910.50 925.21 927.81 979.59 986.26 987.47 1,011.05 1,013.42 1,028.16 1,045.33 1,076.48 121.00 134.90 137.35 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,030.61 1,072.75 1,083.68 1,094.61 1,105.54 1,116.47 1,171.71 1,189.42 1,195.80 1,211.97 1,213.61 1,234.41 1,236.50 1,258.25 1,301.17 1,331.32 1,341.37 1,354.40 1,355.72 1,356.62 1,374.12 1,393.54 1,441.74 1,486.31 1,503.01 1,504.68 1,505.00 1,508.03 1,549.99 1,554.20 1,554.64 1,557.51 1,599.52 1,603.73 1,618.33 1,636.63 1,654.96 1,695.28 1,699.33 1,699.74 1,700.46 1,714.65 1,729.74 1,731.26 1,732.34 1,753.57 1,762.14 1,763.00 FedEx International Ìèßåèßêïô $ 863.52 877.80 892.20 906.60 921.00 935.40 937.23 973.26 991.01 992.81 1,003.41 1,005.93 1,056.18 1,074.88 1,076.78 1,079.03 1,097.58 1,107.78 1,148.72 1,152.83 1,153.65 1,169.68 1,184.56 1,188.29 1,202.60 1,227.40 1,237.09 1,239.32 1,269.63 1,278.14 1,291.52 1,304.86 1,330.73 1,343.62 1,344.91 1,358.29 1,373.44 1,398.11 1,421.90 1,444.91 1,447.22 1,460.78 1,462.15 1,475.66 1,477.02 1,477.31 1,478.77 1,506.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,079.61 1,121.75 1,132.68 1,143.61 1,154.54 1,165.47 1,220.71 1,238.42 1,244.80 1,260.97 1,262.61 1,283.41 1,285.50 1,307.25 1,350.17 1,380.32 1,390.37 1,403.40 1,404.72 1,405.62 1,423.12 1,442.54 1,490.74 1,535.31 1,552.01 1,553.68 1,554.00 1,557.03 1,598.99 1,603.20 1,603.64 1,606.51 1,648.52 1,652.73 1,667.33 1,685.63 1,703.96 1,744.28 1,748.33 1,748.74 1,749.46 1,763.65 1,778.74 1,780.26 1,781.34 1,802.57 1,811.14 1,812.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 303.03 528.33 13.77 9.43 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 99 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone N: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • China 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 153.66 179.02 202.03 225.01 244.73 264.46 295.98 310.45 330.13 345.03 346.53 349.65 411.95 425.32 441.40 454.69 461.66 482.58 508.80 515.13 520.59 521.14 521.39 521.64 525.31 598.67 620.50 636.35 647.59 661.13 674.68 688.20 701.76 715.31 728.85 742.41 765.24 772.32 783.01 796.55 810.15 823.69 837.21 846.82 848.30 877.84 891.42 893.09 926.40 932.02 933.72 967.35 FedEx International Ìèßåèßêïô 96.10 104.40 135.00 $ $ 111.51 129.79 146.44 164.44 178.83 194.68 214.71 224.93 243.02 256.56 259.58 275.00 288.29 300.17 309.88 326.66 333.42 344.13 366.75 369.02 370.36 396.94 415.43 417.28 418.21 436.31 465.47 468.57 468.88 472.58 473.92 500.50 503.49 504.56 525.87 541.47 543.03 569.81 572.49 577.45 611.75 615.19 615.54 616.44 616.69 619.31 638.87 652.21 653.55 658.53 670.64 680.63 FedEx International Economy® ** * * FedEx International First® $ 202.66 228.02 251.03 274.01 293.73 313.46 344.98 359.45 379.13 394.03 395.53 398.65 460.95 474.32 490.40 503.69 510.66 531.58 557.80 564.13 569.59 570.14 570.39 570.64 574.31 647.67 669.50 685.35 696.59 710.13 723.68 737.20 750.76 764.31 777.85 791.41 814.24 821.32 832.01 845.55 859.15 872.69 886.21 895.82 897.30 926.84 940.42 942.09 975.40 981.02 982.72 1,016.35 145.10 153.40 184.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 981.06 986.20 999.74 1,013.28 1,026.82 1,040.36 1,052.34 1,053.55 1,077.27 1,079.65 1,092.99 1,131.35 1,138.30 1,139.00 1,140.78 1,175.84 1,209.85 1,213.27 1,240.18 1,242.88 1,244.09 1,268.14 1,281.62 1,333.91 1,360.94 1,363.65 1,364.31 1,377.38 1,378.70 1,398.02 1,399.97 1,413.26 1,438.74 1,441.31 1,441.61 1,441.91 1,443.77 1,480.90 1,484.69 1,493.21 1,516.25 1,518.56 1,528.74 1,530.31 1,531.01 1,531.92 1,550.08 1,643.00 FedEx International Ìèßåèßêïô $ 708.75 711.57 715.96 720.35 724.74 729.13 756.92 782.80 785.39 801.83 806.50 834.44 837.24 852.89 854.46 863.00 888.96 894.16 894.68 895.36 908.55 947.08 953.49 954.14 954.39 955.74 982.73 991.88 992.96 1,014.39 1,016.54 1,036.96 1,055.64 1,069.51 1,070.92 1,071.22 1,071.58 1,075.59 1,076.35 1,082.25 1,124.74 1,142.42 1,161.36 1,163.26 1,163.57 1,168.27 1,168.75 1,169.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,030.06 1,035.20 1,048.74 1,062.28 1,075.82 1,089.36 1,101.34 1,102.55 1,126.27 1,128.65 1,141.99 1,180.35 1,187.30 1,188.00 1,189.78 1,224.84 1,258.85 1,262.27 1,289.18 1,291.88 1,293.09 1,317.14 1,330.62 1,382.91 1,409.94 1,412.65 1,413.31 1,426.38 1,427.70 1,447.02 1,448.97 1,462.26 1,487.74 1,490.31 1,490.61 1,490.91 1,492.77 1,529.90 1,533.69 1,542.21 1,565.25 1,567.56 1,577.74 1,579.31 1,580.01 1,580.92 1,599.08 1,692.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 349.90 525.56 15.90 9.39 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 100 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone O: U.S. import1 Use these rates when shipping inbound to the U.S. For shipments from: • Bangladesh • Bhutan • India • Maldives, Republic of • Nepal • Pakistan • Sri Lanka Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 125.50 149.71 172.25 194.01 214.32 234.52 254.41 273.23 293.16 305.19 306.40 308.97 360.26 378.04 393.16 416.57 432.42 442.36 465.69 482.35 494.34 495.54 495.79 496.04 500.10 581.29 598.86 607.49 625.04 641.50 657.06 672.60 710.56 714.36 729.43 743.14 750.33 774.61 797.93 809.11 829.19 831.93 884.31 889.56 891.21 906.62 908.17 927.99 929.99 968.66 984.12 994.00 FedEx International Ìèßåèßêïô 75.45 85.35 110.35 $ $ 109.08 130.03 146.77 168.47 182.57 203.59 220.88 232.76 249.79 270.04 291.81 299.97 312.90 329.57 341.51 357.09 363.05 392.95 395.96 422.05 428.38 446.72 448.57 471.51 485.53 500.08 512.42 540.67 554.61 557.22 583.64 593.19 620.56 623.31 645.35 650.15 666.46 677.68 691.47 692.87 718.56 732.01 745.44 752.94 772.62 825.62 830.93 833.78 834.60 835.49 852.95 869.75 FedEx International Economy® ** * * FedEx International First® $ 174.50 198.71 221.25 243.01 263.32 283.52 303.41 322.23 342.16 354.19 355.40 357.97 409.26 427.04 442.16 465.57 481.42 491.36 514.69 531.35 543.34 544.54 544.79 545.04 549.10 630.29 647.86 656.49 674.04 690.50 706.06 721.60 759.56 763.36 778.43 792.14 799.33 823.61 846.93 858.11 878.19 880.93 933.31 938.56 940.21 955.62 957.17 976.99 978.99 1,017.66 1,033.12 1,043.00 124.45 134.35 159.35 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,005.55 1,044.74 1,054.16 1,063.58 1,073.00 1,082.42 1,083.37 1,100.49 1,141.78 1,145.91 1,163.44 1,185.53 1,205.58 1,213.29 1,241.08 1,260.98 1,262.98 1,263.27 1,264.78 1,294.82 1,308.33 1,341.78 1,374.29 1,377.55 1,383.68 1,386.37 1,391.14 1,392.42 1,417.76 1,420.31 1,451.89 1,496.09 1,508.69 1,517.71 1,518.62 1,518.93 1,519.22 1,521.21 1,546.80 1,549.36 1,550.84 1,569.27 1,571.12 1,571.41 1,571.69 1,573.54 1,610.23 1,654.00 FedEx International Ìèßåèßêïô $ 871.46 893.28 906.76 920.24 933.72 947.20 949.77 1,000.98 1,006.11 1,006.63 1,007.68 1,028.26 1,065.53 1,090.12 1,092.59 1,098.86 1,099.49 1,100.11 1,112.10 1,114.58 1,164.04 1,188.87 1,207.05 1,226.19 1,228.12 1,228.54 1,230.35 1,266.41 1,276.75 1,277.79 1,279.47 1,283.64 1,289.15 1,320.17 1,356.99 1,373.09 1,374.71 1,375.00 1,375.71 1,389.77 1,407.85 1,420.57 1,461.27 1,465.35 1,465.77 1,466.64 1,484.00 1,495.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,054.55 1,093.74 1,103.16 1,112.58 1,122.00 1,131.42 1,132.37 1,149.49 1,190.78 1,194.91 1,212.44 1,234.53 1,254.58 1,262.29 1,290.08 1,309.98 1,311.98 1,312.27 1,313.78 1,343.82 1,357.33 1,390.78 1,423.29 1,426.55 1,432.68 1,435.37 1,440.14 1,441.42 1,466.76 1,469.31 1,500.89 1,545.09 1,557.69 1,566.71 1,567.62 1,567.93 1,568.22 1,570.21 1,595.80 1,598.36 1,599.84 1,618.27 1,620.12 1,620.41 1,620.69 1,622.54 1,659.23 1,703.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 309.22 500.35 14.06 8.93 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 101 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéÜèåãðåäÛÌÑÏßãæåèê 1 Use these rates when shipping inbound to the U.S. For shipments from: • Taiwan, China 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH FedEx International Economy® Multiply by total shipment weight. A 5.33 5.19 $ C 5.71 5.48 $ D 9.91 9.55 $ E 18.61 17.57 $ F 12.67 12.21 $ G 11.17 10.77 $ H 13.09 12.62 $ I 10.17 9.80 $ J 16.05 15.47 $ K 18.74 17.69 $ È 12.96 12.62 $ M 25.60 24.17 $ N 15.06 14.37 $ O 11.69 11.39 $ Ì 14.95 14.41 $ ZONES Weight 100–999 lbs. 1,000+ lbs. ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïô Multiply by total shipment weight. A 6.68 6.44 $ C 6.77 6.53 $ D 12.27 11.83 $ E 23.09 21.80 $ F 14.33 13.81 $ G 13.48 12.99 $ H 15.02 14.48 $ I 13.03 12.56 $ J 17.31 16.69 $ K 27.80 26.24 $ È 14.56 14.18 $ M 26.37 24.89 $ N 17.63 16.82 $ O 16.43 16.00 $ Ì 16.54 15.94 $ ZONES Weight 100–999 lbs. 1,000+ lbs. FedEx International First® Multiply by total shipment weight. A 7.17 6.88 $ C 7.26 6.97 $ D 12.76 12.25 $ E 23.58 22.17 $ F 14.82 14.23 $ G 13.97 13.41 $ H 15.51 14.89 $ I 13.52 12.98 $ J 17.80 17.09 $ K 28.29 26.59 $ È 15.05 14.60 $ M 26.86 25.25 $ N 18.12 17.21 $ O 16.92 16.41 $ Ì 17.03 16.35 $ ZONES Weight 100–999 lbs. 1,000+ lbs. 102 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Express Multiweight® rates: U.S. import1 Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH 103 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx International Next Flight rates U.S. outbound rates for many of the key destinations FedEx International Next Flight serves are listed here. FedEx International Next Flight serves more than 220 countries and territories: If your destination is not listed, call 1.800.974.7333 for rate information. To calculate your rate: 1. Determine the U.S. or Puerto Rico origin zone (A through D) for your shipment using the table below. Call 1.800.974.7333 to verify which zone applies to your origin ZIP code. 2. See the appropriate rate table for your shipment’s destination region (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin America, Canada). Rates shown are based on a 1-lb. package. This includes both document and nondocument shipments. 3. Note any additional charges or fees that may apply from the chart on p. 104. New York A Miami B Boston; Chicago; Houston; Los Angeles; C San Francisco; and Washington, D.C. All other cities (including cities in Puerto Rico) D ËèßÝßäÙßêßÛéÑÏ×äÚÌëÛèêåÎßÙåZONE 1 FedEx® International Next Flight rates: U.S. export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service. 1 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. U.S. to Europe $$$ $ ¾C DA ORIGIN ZONES 1 Destination Amsterdam 365 365 464 568 Athens 378 378 470 576 Barcelona 378 378 470 576 Berlin 432 432 556 587 Brussels 365 365 464 568 Budapest 482 482 501 587 Copenhagen 378 378 470 576 Dublin 421 421 470 519 Dusseldorf 432 454 556 587 Frankfurt 365 365 464 568 Geneva 365 365 464 568 Hamburg 432 454 556 587 Helsinki 378 378 470 576 Lisbon 378 378 470 576 London 241 241 241 489 Madrid 365 365 464 568 Manchester 427 427 464 568 Milan 378 378 470 576 Moscow 514 514 525 612 Munich 432 454 556 587 Oslo 378 378 470 576 Paris 365 365 464 568 Prague 482 482 501 587 Rome 365 365 464 568 Stockholm 365 365 464 568 Vienna 440 440 464 568 Warsaw 482 482 501 587 Zurich 365 365 464 568 U.S. to Caribbean $$$ $ ¾C DA ORIGIN ZONES 1 Destination Aruba 396 312 452 525 Bahamas 396 312 452 525 Barbados 396 312 452 525 Curaçao 396 312 452 525 Dominican Republic 396 312 452 525 Grand Cayman 396 312 452 525 Jamaica 396 312 452 525 Puerto Rico 396 312 452 525 Trinidad 396 312 452 525 U.S. to Asia and Australia $$$ $ ¾C DA ORIGIN ZONES 1 Destination Auckland 402 402 427 440 Beijing 365 365 427 470 Delhi 402 402 427 440 Hong Kong SAR 408 408 476 494 Jakarta 440 440 507 507 Kuala Lumpur 440 440 489 507 Manila 402 402 427 440 Melbourne 440 440 464 476 Mumbai 402 402 427 440 Seoul 365 365 427 470 Singapore 408 408 476 494 Sydney 452 452 476 494 Taipei 402 402 427 440 Tokyo 408 408 476 494 $WWDFKPHQW'6HUYLFH*XLGH 104 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Additional charges and fees, and other information FedEx International Next Flight shipments require the FedEx International Next Flight Air Waybill, which the courier will bring to you to complete at time of pickup. Other export documentation may be required as well. FedEx International Broker Select and Hold at Location are not available. Special handling fees and other charges The following fees apply per shipment. Declared Value Charge1 $1.15 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater Delivery charge for additional document shipments destined for the same city $75 per additional document Electronic Export Information Filing Fee $10 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Weekend or Holiday Delivery Charge $75 Hand Carry Fee3ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä ÏæÛÙß×â¿ëéêåãé¿âÛ×è×äÙÛÂÛÛíÞÛä׿æâßÙרâÛ ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä Fuel Surcharge4 Variable 1 Applies to all shipments with a declared value for carriage of more than $100. 2 Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. 4 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/ en-us/shipping/fuel-surcharge.html for details. For FedEx International Next Flight service to/from Puerto Rico, the U.S. export fuel surcharge applies. Additional weight charges Charge after the first pound for shipments to European locations åêÞÛèêÞ×äÁ×éêÛèäÁëèåæÛ×äÚÈåäÚåä w"æÛèâØ Charge after the first pound for shipments to Africa, the Middle East and Eastern European locations1 $14.75 per lb. ¿Þ×èÝÛ×ÜêÛèêÞÛÜßèéêæåëäÚÜåèéÞßæãÛäêéêåÈåäÚåäw"æÛèâØ Charge after the first pound for shipments to Canadian locations $7.75 per lb. Charge after the first pound for shipments to Caribbean locations $9.75 per lb. Charge after the first pound for shipments to Asia, Central and South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments from Miami to Central and South American locations, and Mexico $10.25 per lb. 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Dangerous goods You cannot ship dangerous goods of any kind via FedEx International Next Flight service. Declared value For declared-value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions. Ì×ïãÛäêèÛéêèßÙêßåäé We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer. FedEx International Next Flight rates: U.S. export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service. 1 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. U.S. to Middle East and Africa $$$ $ ¾C DA ORIGIN ZONES 1 Destination Abidjan 457 457 494 519 Abu Dhabi 507 507 525 576 Accra 457 457 494 519 Alexandria 441 441 494 519 Amman 421 421 494 519 Bahrain 457 457 494 519 Beirut 457 457 494 519 Cairo 421 421 494 519 Cape Town 457 457 494 519 Casablanca 457 457 494 519 Dakar 457 457 494 519 Dubai 457 457 494 519 Istanbul 457 457 494 519 Johannesburg 421 421 494 519 Tel Aviv 421 421 494 519 U.S. to Canada $$$ $ ¾C DA ORIGIN ZONES 1 Destination Calgary 402 422 427 452 Montreal 346 346 383 494 Ottawa 402 422 427 452 Toronto 346 346 383 494 Vancouver 402 422 427 452 ÑÏêåÈ×êßä½ãÛèßÙ× $$$ $ ¾C DA ORIGIN ZONES 1 Destination Asuncion 408 318 482 544 Bogota 408 318 482 544 Buenos Aires 396 312 452 525 Caracas 408 318 482 544 Guayaquil 408 318 482 544 Lima 408 318 482 544 Mexico City 365 340 427 445 Montevideo 396 312 452 525 Panama City 396 312 452 525 Quito 408 318 482 544 Rio de Janeiro 396 312 452 525 Santiago 383 298 544 568 Sao Paulo 408 318 482 544 $WWDFKPHQW'6HUYLFH*XLGH 105 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx International Next Flight rates U.S. import rates for shipments from many of the key origins FedEx International Next Flight serves are listed here. If your origin is not listed, call 1.800.974.7333 for rate information. To calculate your rate: 1. Determine the U.S. or Puerto Rico destination zone (A through D) for your shipment using the table below. Call 1.800.974.7333 to verify which zone applies to your destination ZIP code. 2. See the appropriate rate table for your shipment’s origin region (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin America, Canada). Rates shown are based on a 1-lb. package. This includes both document and nondocument shipments. 3. Note any additional charges or fees that may apply from the chart on p. 106. New York A Miami B Boston; Chicago; Houston; Los Angeles; C San Francisco; and Washington, D.C. All other cities (including cities in Puerto Rico) D ÀÛéêßä×êßåäÙßêßÛéÑÏ×äÚÌëÛèêåÎßÙåZONE 2 FedEx International Next Flight rates: U.S. import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service. 1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. Europe to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Amsterdam 500 500 599 703 Athens 513 513 605 711 Barcelona 513 513 605 711 Berlin 567 567 691 722 Brussels 500 500 599 703 Budapest 617 617 636 722 Copenhagen 513 513 605 711 Dublin 556 556 605 654 Dusseldorf 567 589 691 722 Frankfurt 500 500 599 703 Geneva 500 500 599 703 Hamburg 567 589 691 722 Helsinki 513 513 605 711 Lisbon 513 513 605 711 London 376 376 376 624 Madrid 500 500 599 703 Manchester 562 562 599 703 Milan 513 513 605 711 Moscow 649 649 660 747 Munich 567 589 691 722 Oslo 513 513 605 711 Paris 500 500 599 703 Prague 617 617 636 722 Rome 500 500 599 703 Stockholm 500 500 599 703 Vienna 575 575 599 703 Warsaw 617 617 636 722 Zurich 500 500 599 703 Caribbean to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Aruba 531 447 587 660 Bahamas 531 447 587 660 Barbados 531 447 587 660 Curaçao 531 447 587 660 Dominican Republic 531 447 587 660 Grand Cayman 531 447 587 660 Jamaica 531 447 587 660 Puerto Rico 531 447 587 660 Trinidad 531 447 587 660 Asia and Australia to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Auckland 537 537 562 575 Beijing 500 500 562 605 Delhi 537 537 562 575 Hong Kong SAR 543 543 611 629 Jakarta 575 575 642 642 Kuala Lumpur 575 575 624 642 Manila 537 537 562 575 Melbourne 575 575 599 611 Mumbai 537 537 562 575 Seoul 500 500 562 605 Singapore 543 543 611 629 Sydney 587 587 611 629 Taipei 537 537 562 575 Tokyo 543 543 611 629 $WWDFKPHQW'6HUYLFH*XLGH 106 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Additional charges and fees, and other information FedEx International Next Flight shipments require the FedEx International Next Flight Air Waybill, which the courier will bring to the shipper to complete at time of pickup. Other export documentation may be required as well. FedEx International Broker Select and Hold at Location are not available. Special handling fees and other charges The following fees apply per shipment. Declared Value Charge1 $1.15 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater Delivery charge for additional document shipments destined for the same city $75 per additional document Special Handling Fee (when applicable)2 Starting at $2.90 per mile Weekend or Holiday Delivery Charge $75 Hand Carry Fee3ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä ÏæÛÙß×â¿ëéêåãé¿âÛ×è×äÙÛÂÛÛíÞÛä׿æâßÙרâÛ ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä Fuel Surcharge4 Variable 1 Applies to all shipments with a declared value for carriage of more than $100. 2 Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. 4 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/ en-us/shipping/fuel-surcharge.html for details. For FedEx International Next Flight service to/from Puerto Rico, the U.S. export fuel surcharge applies. Additional charges and fees may apply. They vary depending on origin country or territory. Call 1.800.974.7333 for information. Additional weight charges Charge after the first pound for shipments from European locations åêÞÛèêÞ×äÁ×éêÛèäÁëèåæÛ×äÚÈåäÚåä w"æÛèâØ Charge after the first pound for shipments from Africa, the Middle East and Eastern European locations1 $14.75 per lb. ¿Þ×èÝÛ×ÜêÛèêÞÛÜßèéêæåëäÚÜåèéÞßæãÛäêéÜèåãÈåäÚåäw"æÛèâØ Charge after the first pound for shipments from Canadian locations $7.75 per lb. Charge after the first pound for shipments from Caribbean locations $9.75 per lb. Charge after the first pound for shipments from Asia, Central and South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments to Miami from Central and South American locations, and Mexico $10.25 per lb. 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Dangerous goods You cannot ship dangerous goods of any kind via FedEx International Next Flight service. Declared value For declared-value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions. Ì×ïãÛäêèÛéêèßÙêßåäé We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer. FedEx International Next Flight rates: U.S. import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service. 1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. Middle East and Africa to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Abidjan 592 592 629 654 Abu Dhabi 642 642 660 711 Accra 592 592 629 654 Alexandria 576 576 629 654 Amman 556 556 629 654 Bahrain 592 592 629 654 Beirut 592 592 629 654 Cairo 556 556 629 654 Cape Town 592 592 629 654 Casablanca 592 592 629 654 Dakar 592 592 629 654 Dubai 592 592 629 654 Istanbul 592 592 629 654 Johannesburg 556 556 629 654 Tel Aviv 556 556 629 654 Canada to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Calgary 537 557 562 587 Montreal 481 481 518 629 Ottawa 537 557 562 587 Toronto 481 481 518 629 Vancouver 537 557 562 587 È×êßä½ãÛèßÙ×êåÑÏ $$$ $ ¾C DA DESTINATION ZONES 2 Origin Asuncion 543 453 617 679 Bogota 543 453 617 679 Buenos Aires 531 447 587 660 Caracas 543 453 617 679 Guayaquil 543 453 617 679 Lima 543 453 617 679 Mexico City 500 475 562 580 Montevideo 531 447 587 660 Panama City 531 447 587 660 Quito 543 453 617 679 Rio de Janeiro 531 447 587 660 Santiago 518 433 679 703 Sao Paulo 543 453 617 679 $WWDFKPHQW'6HUYLFH*XLGH ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïôÂèÛßÝÞê Door-to-door rates Multiply by total shipment weight.2 6.52 6.06 443.95 $ A ¾ 6.93 6.48 443.95 $ C 7.30 6.83 472.05 $ D 12.33 11.53 744.75 $ E 25.71 23.78 1,552.90 $ F 11.50 10.75 796.40 $ G 12.12 11.33 781.00 $13.81 12.91 834.15 $ I 11.00 10.18 706.70 $ J 17.91 16.75 1,789.35 $ K 17.16 16.04 1,036.50 $ È 21.01 19.54 1,269.05 $ M 28.12 26.29 1,698.45 $ N 14.84 13.88 896.35 $ O 14.82 13.78 1,100.80 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 5.82 5.36 380.55 $ A ¾ 6.23 5.78 380.55 $ C 6.60 6.13 408.65 $ D 11.63 10.83 702.50 $ E 25.01 23.08 1,510.65 $ F 10.80 10.05 733.00 $ G 11.42 10.63 717.60 $13.11 12.21 791.85 $ I 10.30 9.48 643.30 $ J 17.21 16.05 1,683.65 $ K 16.46 15.34 994.20 $ È 20.31 18.84 1,226.75 $ M 27.42 25.59 1,656.20 $ N 14.14 13.18 854.10 $ O 14.12 13.08 1,037.40 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H 4.90 4.58 443.95 $ A ¾ 4.90 4.58 443.95 $ C 5.21 4.82 472.05 $ D 7.61 7.04 689.50 $ E 15.20 14.21 1,377.15 $ F 8.79 8.13 796.40 $ G 8.62 8.06 781.00 $8.58 7.94 777.35 $ I 7.80 7.29 706.70 $ J 11.85 10.90 1,789.35 $ K 10.91 10.20 988.45 $ È 13.93 13.03 1,262.10 $ M 16.42 15.19 1,487.70 $ N 8.76 8.19 793.70 $ O 12.15 11.36 1,100.80 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H FedEx International Economy® Freight Door-to-door rates Multiply by total shipment weight.2 4.20 3.88 380.55 $ A ¾ 4.20 3.88 380.55 $ C 4.51 4.12 408.65 $ D 6.91 6.34 626.05 $ E 14.50 13.51 1,313.70 $ F 8.09 7.43 733.00 $ G 7.92 7.36 717.60 $7.88 7.24 713.95 $ I 7.10 6.59 643.30 $ J 11.15 10.20 1,683.65 $ K 10.21 9.50 925.05 $ È 13.23 12.33 1,198.65 $ M 15.72 14.49 1,424.25 $ N 8.06 7.49 730.25 $ O 11.45 10.66 1,037.40 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 151–999 lbs. 1,000+ lbs. Weight $7.59 7.13 FedEx InternationalÌèßåèßêïôFreight 1 $5.52 5.11 FedEx InternationalEconomy® Freight 1 107 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX About these rate tables In the rate tables that follow: • Door-to-Door Rates refers to rates for shipments sent from sender door to recipient door. • Dropoff Rates refers to rates for shipments that are dropped off at an origin airport and delivered to the recipient’s door. • Hold-at-Location Rates refers to rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup. • Dropoff and Hold-at-Location Rates refers to rates for shipments that are dropped off at an origin airport and held at the destination airport for pickup. Call 1.800.332.0807 for available airport locations. ÏÞßæãÛäêéãåèÛêÞ×ä"âØéÌëÛèêåÎßÙå To determine the per-pound shipping charge for your express freight shipment, please refer to the table below. Multiply by total shipment weight. International express freight rates: U.S. export Use these rates when shipping outbound from the U.S. 1 For an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807. 2 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïôÂèÛßÝÞê Door-to-door rates Multiply by total shipment weight.2 6.68 6.44 350.94 $ A C 6.77 6.53 408.91 $ D 12.27 11.83 741.11 $ E 23.09 21.80 1,394.64 $ F 14.33 13.81 865.53 $ G 13.48 12.99 814.19 $ H 15.02 14.48 907.21 $13.03 12.56 787.01 $ J 17.31 16.69 1,045.52 $ K 27.80 26.24 1,679.12 $ È 14.56 14.18 879.42 $ M 26.37 24.89 1,592.75 $ N 17.63 16.82 1,064.85 $ O 16.43 16.00 992.37 $ Ì 16.54 15.94 999.02 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 6.58 6.34 330.14 $ A C 6.67 6.43 402.87 $ D 12.17 11.73 735.07 $ E 22.99 21.70 1,388.60 $ F 14.23 13.71 859.49 $ G 13.38 12.89 808.15 $ H 14.87 14.33 898.15 $12.83 12.36 774.93 $ J 17.11 16.49 1,033.44 $ K 27.60 26.04 1,667.04 $ È 14.36 13.98 867.34 $ M 26.17 24.69 1,580.67 $ N 17.43 16.62 1,052.77 $ O 16.23 15.80 980.29 $ Ì 16.34 15.74 986.94 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I FedEx International Economy® Freight Door-to-door rates Multiply by total shipment weight.2 5.33 5.19 321.93 $ A C 5.71 5.48 344.88 $ D 9.91 9.55 598.56 $ E 18.61 17.57 1,124.04 $ F 12.67 12.21 765.27 $ G 11.17 10.77 674.67 $ H 13.09 12.62 790.64 $10.17 9.80 614.27 $ J 16.05 15.47 969.42 $ K 18.74 17.69 1,131.90 $ È 12.96 12.62 782.78 $ M 25.60 24.17 1,546.24 $ N 15.06 14.37 909.62 $ O 11.69 11.39 706.08 $ Ì 14.95 14.41 902.98 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 5.23 5.09 306.65 $ A C 5.46 5.23 329.78 $ D 9.66 9.30 583.46 $ E 18.36 17.32 1,108.94 $ F 12.42 11.96 750.17 $ G 10.92 10.52 659.57 $ H 12.84 12.37 775.54 $9.92 9.55 599.17 $ J 15.80 15.22 954.32 $ K 18.49 17.44 1,116.80 $ È 12.71 12.37 767.68 $ M 25.35 23.92 1,531.14 $ N 14.81 14.12 894.52 $ O 11.44 11.14 690.98 $ Ì 14.70 14.16 887.88 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I 108 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX About these rate tables In the rate tables that follow: • Door-to-Door Rates refers to rates for shipments sent from sender door to recipient door. • Dropoff Rates refers to rates for shipments that are dropped off at an origin airport and delivered to the recipient’s door. • Hold-at-Location Rates refers to rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup. • Dropoff and Hold-at-Location Rates refers to rates for shipments that are dropped off at an origin airport and held at the destination airport for pickup. Call 1.800.332.0807 for available airport locations. International express freight rates: U.S. import 1 Use these rates when shipping inbound to the U.S. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH 6.33 6.27 5.75 90.00 $ A C 7.12 7.05 6.47 90.00 $ D 12.20 12.08 11.08 90.00 $ F 11.36 11.25 10.32 90.00 $ G 11.99 11.87 10.89 90.00 $ H 13.70 13.56 12.44 90.00 $ J 17.84 17.66 16.20 90.00 $17.08 16.91 15.51 90.00 $ È 20.97 20.76 19.05 90.00 $ N2 14.74 14.59 13.39 90.00 $ O 14.72 14.57 13.37 90.00 $ ZONES Weight 0–99 lbs. 100–1,100 lbs. 1,101+ lbs. Minimum charge K ÂÛÚÁîÅäêÛèä×êßåä×âÌèÛãßëãô Multiply by total shipment weight. 109 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx International ÌèÛãßëãè×êÛé 1. Find the zone for your destination in the zone table at right. 2. Determine your total shipment weight (round up to the next-higher pound). 3. Multiply the per-pound rate shown in the rate table below by the total shipment weight. Australia Melbourne MEL J Sydney SYD Belgium Antwerp ANR D Brussels BRU Brazil Sao Paulo VCP L Canada Montreal YUL A Toronto YYZ Vancouver YVR China2 Beijing PEK N Guangzhou CAN Shanghai PVG Shenzhen SZX Colombia Bogota BOG L Denmark Copenhagen CPH H England (U.K.) Birmingham BHX D London LHR Manchester MAN Stansted STN France Bordeaux BOD D Lille LIL Lyon LYS Nantes NTE Paris CDG Germany Berlin TXL D Bremen BRE Cologne CGN Dresden DRS Dusseldorf DUS Frankfurt FRA Hamburg HAM Hanover HAJ Munich MUC Nuremberg NUE Stuttgart STR Destination City Airport Zone1 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. ÂÛÚÁîÅäêÛèä×êßåä×âÌèÛãßëã® zones and rates: U.S. export Hong Kong SAR, China Hong Kong SAR HKG F India Bengaluru BLR O Mumbai BOM New Delhi DEL Indonesia Jakarta CGK J Israel Tel Aviv TLV K Italy Milan MXP D Japan Nagoya NGO G Osaka KIX Tokyo NRT Korea, South Incheon ICN G Malaysia Kuala Lumpur KUL J Penang PEN Mexico Guadalajara GDL C Mexico City MEX Monterrey MTY Toluca TLC Netherlands (Holland) Amsterdam AMS D Eindhoven EIN Panama Panama City PTY L Philippines Manila MNL J Singapore Singapore SIN F Spain Barcelona BCN H Madrid MAD Sweden Stockholm ARN H Switzerland Basel BSL H Taiwan, China Taipei TPE F Thailand Bangkok BKK J United Arab Emirates Dubai DXB K Vietnam Hanoi HAN J Ho Chi Minh City SGN J Destination City Airport Zone1 Use these rates when shipping outbound from the U.S. For rate information on our other international air cargo services, including FedEx International Express Freight® and FedEx International Airport-to-Airport,SM call 1.877.398.5851.* * For more information on our international air cargo services, including the minimum charge that applies for FedEx International Express Freight shipments, see the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services. 1 Country/territory and zone alignments are subject to change without notice. 2 Destination surcharges may apply for FedEx International Premium shipments to China that contain dangerous goods. See the Dangerous Goods section in the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services for details. $WWDFKPHQW'6HUYLFH*XLGH Zones1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 lb. lbs. $8.76 9.42 9.90 10.19 10.46 10.65 11.25 11.58 11.76 11.92 12.54 12.75 12.81 13.27 13.28 13.62 13.73 13.87 14.22 14.32 14.84 14.88 14.94 15.34 15.52 16.26 16.66 17.11 17.15 17.48 18.09 18.10 18.21 18.32 18.66 18.94 19.22 19.52 20.17 20.19 20.45 20.57 21.04 21.34 21.36 21.83 21.92 21.93 21.94 21.95 $9.09 10.48 11.04 11.11 11.62 11.77 12.05 12.49 12.66 12.79 13.05 13.59 13.66 14.03 14.34 14.75 15.06 15.26 15.97 16.10 16.73 16.90 17.22 17.92 18.12 18.74 19.19 19.65 20.03 20.51 21.00 21.01 21.32 21.80 22.95 22.96 23.26 23.62 24.54 24.64 25.46 25.79 26.16 26.56 26.57 26.84 27.19 27.44 27.45 27.46 $9.91 11.33 11.94 12.32 12.75 12.87 13.21 13.68 13.86 14.00 14.28 14.42 14.59 14.74 14.95 15.22 15.39 15.55 16.36 16.45 17.32 17.79 18.36 19.13 19.36 20.17 20.38 21.52 21.92 22.76 23.04 23.05 24.08 24.85 25.43 25.88 26.39 26.98 27.86 27.95 28.69 29.80 29.85 30.61 30.62 31.60 32.11 32.49 32.50 32.51 $10.35 11.58 12.43 13.12 13.70 13.90 14.34 14.75 14.88 15.29 15.35 15.57 15.87 16.26 16.83 17.12 17.60 18.45 19.29 20.05 20.28 21.03 21.63 22.53 22.97 23.91 24.30 25.88 25.98 27.00 27.14 27.15 28.43 29.42 30.13 31.17 31.85 32.62 33.31 33.37 34.51 34.62 36.38 37.03 37.04 38.09 38.37 39.39 39.40 39.43 $10.71 12.08 12.94 13.48 14.29 14.41 14.68 15.27 15.59 15.77 16.28 16.85 17.38 18.39 19.41 20.04 20.88 21.98 22.58 23.35 24.31 25.30 26.51 27.51 27.99 29.01 30.18 31.65 32.56 33.08 33.80 34.12 35.92 36.35 36.89 38.44 38.61 39.49 40.89 41.34 42.65 43.25 45.16 45.55 45.87 47.08 47.72 48.43 48.79 48.80 $10.83 12.54 13.38 14.36 15.02 15.19 15.60 16.23 16.90 17.71 19.16 19.93 21.36 22.67 23.38 24.61 25.87 26.64 27.40 28.41 29.49 30.58 31.60 32.36 33.76 35.15 35.79 37.40 38.61 38.80 39.92 39.95 41.27 42.51 43.60 45.08 46.53 47.16 48.56 48.57 50.07 50.91 52.76 53.89 55.47 56.06 57.15 57.67 58.69 58.84 $11.01 12.75 14.03 15.03 16.02 16.09 16.70 17.43 18.36 19.57 20.83 21.80 23.00 24.78 26.04 27.07 27.58 29.47 30.54 31.95 32.93 34.37 35.73 37.78 38.52 40.10 40.78 42.74 43.47 45.28 46.81 47.77 48.60 50.93 51.78 53.31 53.83 54.83 55.96 56.35 58.09 58.39 59.97 60.60 61.03 62.64 63.65 64.66 65.04 65.40 Ma x i m u m w e i g h t i n l b s . 1–5 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 110 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground® and FedEx Home Delivery ® U.S. rates: Zones 2–8 1 From origin to destination anywhere in the contiguous U.S. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW'6HUYLFH*XLGH Zones1 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$22.01 22.02 22.03 22.04 22.05 22.06 22.45 22.46 22.65 23.10 23.11 24.06 24.07 24.71 24.98 25.34 25.35 25.64 25.92 26.05 26.06 26.80 26.97 27.95 29.26 31.22 32.45 32.48 34.26 34.87 35.71 36.87 37.24 38.71 39.38 41.21 41.66 43.80 45.33 47.65 47.66 49.18 49.82 50.07 51.24 52.88 54.10 54.82 56.02 57.05 $27.53 27.54 27.55 27.57 27.58 27.59 27.72 27.73 27.75 28.82 28.91 30.96 30.97 31.28 32.12 32.13 32.14 33.04 33.05 33.50 33.51 33.52 33.85 33.86 34.20 36.10 36.63 38.01 39.22 40.34 40.67 41.98 42.06 43.44 43.73 45.73 45.75 47.22 48.09 50.17 50.18 50.64 51.62 52.48 53.45 53.80 55.38 55.74 56.62 57.56 $32.59 32.61 32.62 32.68 32.69 32.70 32.81 32.82 33.26 33.82 33.83 34.71 35.05 35.62 35.63 35.64 35.65 37.80 37.81 38.63 39.24 40.06 40.07 40.08 40.09 40.34 41.19 42.41 43.05 43.66 44.71 46.58 46.74 48.10 48.13 50.02 50.03 52.09 52.62 54.37 54.38 54.66 56.24 56.50 56.89 58.97 59.83 59.84 62.09 62.10 $39.52 39.53 39.58 39.83 40.03 40.04 41.24 41.25 41.27 42.74 42.83 44.05 44.06 44.09 44.16 44.17 44.18 45.18 45.50 47.24 47.25 47.26 47.96 47.97 48.81 49.56 49.78 50.31 51.10 52.32 52.67 53.67 54.03 54.55 55.42 56.47 56.48 58.30 58.49 60.21 60.22 60.23 60.80 61.59 62.42 63.72 64.12 64.88 65.69 66.67 $48.86 48.87 48.88 48.89 48.90 48.91 48.92 48.93 49.74 50.19 50.64 50.97 51.32 52.16 52.62 52.65 53.07 53.35 53.64 54.71 55.58 55.98 56.05 57.45 57.99 58.73 59.07 59.43 60.67 61.69 62.49 62.65 63.42 64.38 65.37 66.16 67.03 67.90 68.74 69.72 69.79 70.70 71.24 72.08 72.56 72.97 73.85 74.68 75.55 76.38 $58.91 58.92 58.93 58.94 58.95 58.96 58.97 58.98 59.09 59.42 59.76 60.68 60.79 61.19 61.33 61.52 61.82 62.18 62.19 62.20 63.79 65.90 65.91 66.63 67.31 68.41 69.71 70.88 71.98 72.29 73.40 75.29 75.31 76.21 77.04 78.47 78.54 79.35 80.17 81.27 81.28 81.29 81.30 81.31 81.60 82.16 82.77 82.78 83.61 84.45 $66.16 66.17 66.81 66.82 66.83 67.66 68.35 69.59 70.09 70.53 70.96 71.40 71.83 72.93 73.06 73.37 73.38 73.39 73.77 74.41 74.42 74.94 75.08 75.24 75.26 75.27 75.28 75.29 76.52 77.10 78.08 78.09 78.10 78.70 79.56 81.23 81.36 83.03 84.76 85.63 85.64 85.83 86.71 87.61 88.55 90.25 91.19 91.23 92.12 93.03 Ma x i m u m w e i g h t i n l b s . 1–5 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 111 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Ground and FedEx Home Delivery U.S. rates: Zones 2–8 FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. 1 From origin to destination anywhere in the contiguous U.S. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW'6HUYLFH*XLGH Zones1 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$57.44 57.45 58.75 58.76 60.29 60.70 61.60 62.48 63.76 64.77 64.87 66.20 66.26 66.96 67.70 68.40 69.08 69.81 71.21 73.14 73.15 73.16 74.48 74.49 75.24 76.67 76.76 77.47 78.94 79.25 79.69 80.47 81.21 81.94 83.36 83.37 83.98 84.74 85.51 86.28 87.04 88.15 88.16 89.79 90.09 90.10 91.35 92.47 92.65 92.66 $57.57 57.58 59.00 59.29 60.75 61.08 61.99 62.88 63.78 65.30 65.41 66.75 66.81 68.20 68.97 69.23 69.96 71.39 71.48 73.20 73.21 74.62 74.69 75.43 75.44 76.90 77.49 77.50 79.24 79.27 79.75 81.30 81.43 82.05 83.67 84.67 84.68 86.01 86.88 87.13 87.70 89.32 89.33 91.88 92.79 92.80 92.83 93.51 94.33 95.18 $62.11 62.12 63.40 63.56 64.90 65.01 66.41 66.51 67.24 68.66 70.17 70.18 70.96 72.44 72.45 74.04 74.05 74.12 75.60 76.43 76.44 77.18 79.49 79.58 79.59 81.93 81.95 82.75 83.55 84.31 85.37 85.38 85.93 86.80 87.56 89.82 91.34 91.79 91.80 92.70 93.52 93.53 94.36 97.11 97.12 97.13 97.91 98.95 99.66 101.29 $66.68 66.69 67.08 67.79 69.19 69.20 70.57 70.61 71.30 71.99 73.38 73.39 74.07 75.51 75.71 76.06 77.46 77.69 78.13 79.41 79.42 80.13 81.54 81.55 82.26 82.80 83.50 84.23 84.96 85.61 86.19 86.89 87.59 88.34 89.07 89.83 91.35 92.09 92.11 92.83 93.57 95.07 95.08 97.13 97.34 97.35 98.13 98.96 99.68 103.01 $76.39 76.40 77.07 77.31 78.49 78.51 79.21 79.94 80.64 82.11 82.12 82.82 83.56 84.97 84.98 85.55 86.24 86.94 87.69 88.40 88.96 89.65 90.36 91.10 91.80 92.35 93.04 94.46 94.47 95.15 95.66 96.38 97.06 97.80 99.38 99.39 99.96 101.73 102.03 102.56 103.12 103.89 104.68 105.48 107.05 107.06 107.82 109.42 109.66 110.24 $84.46 84.47 84.89 85.14 86.45 86.46 87.15 87.92 88.67 90.33 90.97 90.98 91.73 93.27 93.28 95.33 95.34 95.35 96.10 97.37 97.38 98.91 100.11 100.12 100.40 101.69 101.70 103.53 103.54 104.89 105.16 105.17 105.90 106.63 108.20 108.21 108.88 110.82 110.83 111.30 111.86 113.41 113.42 115.28 116.49 116.50 116.51 117.28 118.02 118.85 $93.04 93.05 93.06 93.62 95.34 95.35 97.00 97.01 97.86 99.67 100.85 100.86 102.69 103.36 103.37 104.02 105.69 106.63 107.90 108.51 108.52 109.41 111.31 111.93 111.94 114.80 114.81 116.53 116.54 119.24 119.25 119.26 119.27 119.79 121.51 121.54 122.35 124.56 124.57 125.55 125.56 127.23 127.24 128.95 129.78 129.79 130.67 132.80 133.02 133.89 Ma x i m u m w e i g h t i n l b s . 1–5 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 2 112 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Ground and FedEx Home Delivery U.S. rates: Zones 2–8 1 From origin to destination anywhere in the contiguous U.S. 2 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. $WWDFKPHQW'6HUYLFH*XLGH Zones 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 lb. lbs. $32.71 36.39 39.54 43.42 47.07 50.79 54.23 56.03 59.98 63.72 67.11 69.99 72.89 75.91 78.70 82.22 85.73 89.27 92.79 95.90 98.09 101.17 104.22 107.64 110.97 114.48 117.65 120.82 123.79 126.75 126.76 127.81 130.48 133.40 136.71 139.63 142.83 146.25 149.40 152.60 155.23 158.16 161.38 163.70 166.85 170.07 173.33 176.29 179.31 182.33 $7.60 7.71 7.75 7.82 7.92 8.15 8.46 8.77 9.05 9.38 9.67 10.08 10.38 10.72 11.05 11.32 11.67 11.99 12.37 12.69 13.09 13.38 13.73 14.08 14.47 14.85 15.23 15.58 15.97 16.29 16.64 16.89 17.17 17.50 17.85 18.13 18.41 18.70 18.96 19.26 19.52 19.84 20.08 20.39 20.65 20.94 21.20 21.57 21.90 22.24 $11.34 12.58 14.39 16.20 18.43 20.76 23.00 25.27 27.51 29.76 32.01 34.18 36.21 38.07 39.99 41.77 43.77 45.81 47.79 49.71 51.46 53.12 54.80 56.45 58.26 60.05 61.77 63.56 65.37 67.14 68.94 70.58 72.22 73.80 75.24 76.53 77.83 79.08 80.43 81.73 83.08 84.34 85.60 86.95 88.25 89.55 90.90 92.16 93.46 94.80 $11.70 12.80 14.80 17.09 19.42 21.83 24.22 26.68 29.09 31.56 33.95 36.29 38.51 40.76 42.98 45.01 47.35 49.69 52.01 54.37 56.71 58.95 61.17 63.40 65.58 67.72 69.82 71.95 74.01 76.13 78.15 80.02 81.73 83.36 84.88 86.31 87.68 89.11 90.48 92.05 93.65 95.30 96.99 98.59 100.24 101.85 103.50 105.15 106.63 108.05 $32.71 36.39 39.54 43.42 47.07 50.79 54.23 56.03 59.98 63.72 67.11 69.99 72.89 75.91 78.70 82.22 85.73 89.27 92.79 95.90 98.09 101.17 104.22 107.64 110.97 114.48 117.65 120.82 123.79 126.75 126.76 127.81 130.48 133.40 136.71 139.63 142.83 146.25 149.40 152.60 155.23 158.16 161.38 163.70 166.85 170.07 173.33 176.29 179.31 182.33 $7.41 7.51 7.53 7.59 7.68 7.69 7.77 7.89 8.04 8.14 8.23 8.38 8.46 8.55 8.64 8.72 8.80 8.91 9.02 9.09 9.20 9.28 9.36 9.45 9.55 9.65 9.78 9.83 9.93 9.98 10.11 10.18 10.26 10.40 10.49 10.56 10.67 10.80 10.86 10.96 11.08 11.20 11.32 11.48 11.60 11.81 11.99 12.17 12.40 12.63 $11.34 12.58 14.39 16.20 18.43 20.76 23.00 25.27 27.51 29.76 32.01 34.18 36.21 38.07 39.99 41.77 43.77 45.81 47.79 49.71 51.46 53.12 54.80 56.45 58.26 60.05 61.77 63.56 65.37 67.14 68.94 70.58 72.22 73.80 75.24 76.53 77.83 79.08 80.43 81.73 83.08 84.34 85.60 86.95 88.25 89.55 90.90 92.16 93.46 94.80 M a x i m u m w e i g h t i n l b s . 1–7 days based on distance to destination FedEx Ground and FedEx Home Delivery® Service Delivery commitment 17 22 23 25 9 14 92 96 $11.70 12.80 14.80 17.09 19.42 21.83 24.22 26.68 29.09 31.56 33.95 36.29 38.51 40.76 42.98 45.01 47.35 49.69 52.01 54.37 56.71 58.95 61.17 63.40 65.58 67.72 69.82 71.95 74.01 76.13 78.15 80.02 81.73 83.36 84.88 86.31 87.68 89.11 90.48 92.05 93.65 95.30 96.99 98.59 100.24 101.85 103.50 105.15 106.63 108.05 To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 113 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground and FedEx Home Delivery U.S. rates: Alaska and Hawaii shipments Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW'6HUYLFH*XLGH Zones 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$185.33 185.71 188.51 191.18 193.75 196.36 199.07 201.68 204.75 207.94 210.50 213.96 217.46 221.08 224.69 228.17 231.63 234.97 238.39 243.40 247.14 250.82 254.49 256.94 259.85 263.06 265.22 266.65 266.70 269.48 271.73 273.09 276.08 279.26 282.51 285.48 288.69 291.88 294.93 297.91 301.10 303.97 306.92 309.83 312.84 315.70 318.71 321.54 324.55 327.56 $22.54 22.94 23.46 23.64 23.99 24.33 24.65 25.02 25.36 25.70 26.02 26.36 26.71 27.06 27.43 27.76 28.09 28.45 28.80 29.14 29.44 30.76 31.74 32.74 33.46 34.44 35.42 36.77 37.42 38.43 40.15 40.78 41.79 42.83 43.82 44.38 45.35 46.39 47.37 48.40 49.35 50.37 51.84 52.87 53.39 54.88 55.95 57.34 57.35 58.88 $95.98 97.05 98.13 99.16 100.27 101.21 102.12 103.05 104.05 104.96 105.93 106.90 107.86 108.75 109.67 110.45 111.31 112.07 112.93 113.80 114.58 115.46 116.26 117.21 118.28 119.35 120.39 121.60 122.81 123.97 125.14 126.22 127.29 128.37 129.44 130.61 131.79 132.97 134.06 135.14 136.20 137.25 138.35 139.41 140.59 141.75 142.97 144.15 145.19 146.29 $109.45 110.83 112.27 113.63 115.10 116.36 117.50 118.70 119.86 121.04 122.10 123.13 124.21 125.21 126.31 127.35 128.39 129.47 130.50 131.53 132.58 133.63 134.70 135.73 136.83 137.86 138.96 139.96 141.06 142.06 143.15 144.18 145.28 146.31 147.38 148.37 149.49 150.46 151.54 152.60 153.66 154.71 155.76 156.83 157.83 158.89 159.96 161.05 162.09 163.12 $185.33 185.71 188.51 191.18 193.75 196.36 199.07 201.68 204.75 207.94 210.50 213.96 217.46 221.08 224.69 228.17 231.63 234.97 238.39 243.40 247.14 250.82 254.49 256.94 259.85 263.06 265.22 266.65 266.70 269.48 271.73 273.09 276.08 279.26 282.51 285.48 288.69 291.88 294.93 297.91 301.10 303.97 306.92 309.83 312.84 315.70 318.71 321.54 324.55 327.56 $12.88 13.05 13.30 13.55 13.81 14.06 14.28 14.54 14.81 14.99 15.23 15.51 15.68 15.94 16.22 16.54 16.66 17.02 17.13 17.36 17.92 18.93 19.49 20.68 21.64 22.63 23.34 24.30 25.51 26.47 27.17 29.24 29.66 30.06 31.32 32.56 32.93 34.19 34.85 36.47 37.49 38.44 39.06 40.01 41.00 41.93 43.32 44.29 45.27 45.83 $95.98 97.05 98.13 99.16 100.27 101.21 102.12 103.05 104.05 104.96 105.93 106.90 107.86 108.75 109.67 110.45 111.31 112.07 112.93 113.80 114.58 115.46 116.26 117.21 118.28 119.35 120.39 121.60 122.81 123.97 125.14 126.22 127.29 128.37 129.44 130.61 131.79 132.97 134.06 135.14 136.20 137.25 138.35 139.41 140.59 141.75 142.97 144.15 145.19 146.29 M a x i m u m w e i g h t i n l b s . 1–7 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 17 22 23 25 9 14 92 96 $109.45 110.83 112.27 113.63 115.10 116.36 117.50 118.70 119.86 121.04 122.10 123.13 124.21 125.21 126.31 127.35 128.39 129.47 130.50 131.53 132.58 133.63 134.70 135.73 136.83 137.86 138.96 139.96 141.06 142.06 143.15 144.18 145.28 146.31 147.38 148.37 149.49 150.46 151.54 152.60 153.66 154.71 155.76 156.83 157.83 158.89 159.96 161.05 162.09 163.12 To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 114 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Any fraction of a pound is rounded up to the next-higher pound. FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground and FedEx Home Delivery U.S. rates: Alaska and Hawaii shipments $WWDFKPHQW'6HUYLFH*XLGH Zones 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$327.57 327.58 327.59 329.17 332.11 335.19 338.28 341.36 344.29 347.19 351.14 355.11 358.18 361.30 364.38 366.65 369.57 372.49 377.87 380.98 383.53 386.78 390.07 393.32 396.61 399.07 402.31 405.58 408.86 416.09 416.57 419.83 426.38 426.40 429.63 432.90 436.20 439.46 442.72 445.82 448.04 451.21 454.27 457.38 460.62 463.90 467.14 474.96 475.97 479.23 $60.45 60.46 61.93 62.32 63.90 64.93 66.28 66.93 68.62 68.96 70.60 70.98 71.28 73.27 73.28 75.02 75.97 77.76 77.77 80.28 81.06 81.07 81.87 84.64 84.65 85.05 86.87 86.88 88.03 89.95 90.07 90.23 92.96 92.97 94.08 94.97 95.21 96.20 98.11 99.14 100.11 101.08 101.17 104.12 104.15 105.16 106.17 107.19 108.13 108.14 $147.38 148.42 149.60 150.80 151.96 153.06 154.11 155.19 156.20 157.46 158.63 159.80 160.85 161.96 163.02 164.11 165.24 166.45 167.65 168.78 170.02 171.20 172.35 173.53 174.71 175.98 177.11 178.32 179.50 180.67 181.86 183.07 184.22 185.42 186.62 187.84 190.17 190.18 191.36 193.69 193.70 194.91 196.10 197.32 198.43 199.64 200.83 202.04 203.24 204.41 $164.21 165.22 166.32 167.35 168.42 169.46 170.47 171.52 172.58 173.66 174.68 175.81 177.06 178.20 179.34 180.58 181.74 182.86 183.96 185.02 186.06 187.08 188.16 189.19 190.28 191.28 192.37 193.54 194.67 195.83 198.21 198.22 199.37 200.55 201.61 202.68 203.72 204.74 205.76 206.86 207.88 208.98 210.01 211.19 212.34 213.52 214.70 215.84 217.05 218.20 $327.57 327.58 327.59 329.17 332.11 335.19 338.28 341.36 344.29 347.19 351.14 355.11 358.18 361.30 364.38 366.65 369.57 372.49 377.87 380.98 383.53 386.78 390.07 393.32 396.61 399.07 402.31 405.58 408.86 416.09 416.57 419.83 426.38 426.40 429.63 432.90 436.20 439.46 442.72 445.82 448.04 451.21 454.27 457.38 460.62 463.90 467.14 474.96 475.97 479.23 $46.34 47.74 48.72 50.16 50.65 51.13 52.06 53.55 54.53 54.98 55.90 57.42 58.37 58.75 60.27 61.28 61.67 62.63 63.56 65.18 65.81 67.12 67.40 68.34 69.34 70.29 71.90 72.90 73.14 76.25 76.48 77.23 77.24 77.96 78.91 79.86 80.82 81.78 82.73 83.71 85.45 85.58 87.41 88.34 88.49 89.44 90.39 91.31 93.18 93.25 $147.38 148.42 149.60 150.80 151.96 153.06 154.11 155.19 156.20 157.46 158.63 159.80 160.85 161.96 163.02 164.11 165.24 166.45 167.65 168.78 170.02 171.20 172.35 173.53 174.71 175.98 177.11 178.32 179.50 180.67 181.86 183.07 184.22 185.42 186.62 187.84 190.17 190.18 191.36 193.69 193.70 194.91 196.10 197.32 198.43 199.64 200.83 202.04 203.24 204.41 M a x i m u m w e i g h t i n l b s . 1–7 days based on distance to destination FedEx Ground and FedEx Home Delivery® Service Delivery commitment 17 22 23 25 9 14 92 96 $164.21 165.22 166.32 167.35 168.42 169.46 170.47 171.52 172.58 173.66 174.68 175.81 177.06 178.20 179.34 180.58 181.74 182.86 183.96 185.02 186.06 187.08 188.16 189.19 190.28 191.28 192.37 193.54 194.67 195.83 198.21 198.22 199.37 200.55 201.61 202.68 203.72 204.74 205.76 206.86 207.88 208.98 210.01 211.19 212.34 213.52 214.70 215.84 217.05 218.20 To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 1 115 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground and FedEx Home Delivery U.S. rates: Alaska and Hawaii shipments 1 1 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW'6HUYLFH*XLGH 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 lb. lbs. 51 $22.61 24.44 25.20 27.00 28.64 30.09 31.47 32.92 34.27 35.70 36.46 37.70 39.22 39.23 40.35 41.70 42.81 44.33 45.72 46.85 47.98 49.43 50.65 51.95 52.96 54.22 55.74 57.07 58.40 59.72 60.84 62.16 63.71 64.91 66.15 67.36 68.88 70.13 71.73 72.94 74.20 75.38 76.78 77.77 79.23 80.51 81.75 82.82 84.21 85.60 $35.93 37.79 39.62 41.76 42.26 44.36 45.06 46.67 47.29 48.82 50.71 52.11 53.79 53.80 54.80 56.69 58.28 60.03 61.77 63.45 65.19 67.08 68.75 70.42 72.11 74.11 75.92 77.80 79.60 81.42 83.38 85.24 87.07 88.88 90.07 92.16 94.03 95.65 97.18 99.05 100.73 102.22 103.96 105.29 107.26 108.78 110.47 112.13 113.68 115.49 54 ZONES M a x i m u m w e i g h t i n l b s . 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. 51 $88.21 88.22 90.65 90.67 92.77 92.78 94.49 102.28 102.29 102.30 102.31 102.32 102.34 102.35 102.36 102.38 102.39 102.40 103.91 103.92 106.39 106.40 108.05 108.06 109.57 109.58 109.84 109.85 111.22 111.23 111.76 111.77 112.75 112.78 113.15 113.16 114.49 114.50 115.27 115.28 116.01 116.03 116.80 116.81 117.73 117.74 118.47 118.48 119.06 119.08 $117.90 117.92 120.17 120.20 122.67 122.68 125.15 125.16 127.36 127.37 130.11 130.12 132.53 132.54 134.68 134.69 137.09 137.10 139.85 139.86 142.13 142.15 144.82 144.83 148.16 148.18 149.02 149.03 152.57 152.59 155.41 155.42 158.17 158.18 161.71 161.72 164.38 164.40 167.01 167.02 170.14 170.15 172.83 172.85 175.74 175.75 178.81 178.82 181.37 181.38 54 ZONES M a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. 51 $119.09 119.10 119.11 119.12 119.13 121.29 121.30 121.32 121.33 121.34 124.96 124.97 124.98 124.99 125.00 128.28 128.29 128.30 128.31 128.32 131.27 131.28 131.29 131.30 131.31 133.96 133.97 133.98 133.99 134.01 136.87 136.88 136.89 136.90 136.91 139.69 139.70 139.72 139.73 139.74 142.36 142.37 142.38 142.39 142.42 145.31 145.32 145.33 145.34 145.35 $181.39 181.40 181.41 181.42 181.43 185.71 185.72 185.73 185.74 185.75 193.02 193.03 193.05 193.06 193.08 200.34 200.35 200.36 200.37 200.38 207.62 207.63 207.64 207.68 207.69 215.01 215.05 215.06 215.07 215.08 220.89 220.90 220.91 220.92 220.93 227.99 228.00 228.01 228.02 228.03 235.67 235.68 235.70 235.71 238.00 242.85 242.87 242.88 242.90 242.91 54 ZONES M a x i m u m w e i g h t i n l b s . 2 116 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx International Ground® rates: Canada Use these rates when shipping outbound from the U.S. to Canada.1 1 Additional weight limits and surcharges apply to certain rural destinations in Canada. See Northern Canada Surcharge on p. 131 for details. 2 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW'6HUYLFH*XLGH 117 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Optional-service fees apply when you select specific service options. See pp. 119–133 for fee amounts, descriptions and other information. Other transportation-related fees and shipping information1 Optional-service fees. Fe d E x F i r s t O v e r n i g h t ® Fe d E x P r i o r i t y O v e r n i g h t ® Fe d E x S t a n d a r d O v e r n i g h t ® Fe d E x 2 D a y ® A . M . Fe d E x 2 D a y ® Fe d E x E x p r e s s S a v e r ® Fe d E x G r o u n d ® Fe d E x H o m e D e l i v e r y ® Fe d E x I n t e r n a t i o n a l F i r s t ® Fe d E x I n t e r n a t i o n a l P r i o r i t y ® Fe d E x I n t e r n a t i o n a l E c o n o m y ® Fe d E x I n t e r n a t i o n a l G r o u n d ® Fe d E x F i r s t O v e r n i g h t ® F r e i g h t Fe d E x 1 D a y ® F r e i g h t Fe d E x 2 D a y ® F r e i g h t Fe d E x 3 D a y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r i o r i t y ® F r e i g h t Fe d E x I n t e r n a t i o n a l E c o n o m y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r e m i u m ® Mo r e i n f o r m a t i o n ÑÏ̽¿Ç½ÃÁÅÊÐÁÎʽÐÅËʽÈ̽¿Ç½ÃÁÁÔÌÎÁÏÏÂÎÁÅÃÄÐ̽ÃÁ SERVICES SERVICES SERVICES NO. 1 For FedEx Express® U.S. import shipments, these fees vary depending on origin country or territory; however, each fee works the same as for U.S. export. Call 1.800.463.3339 and say “international services” for package service fees applicable from your origin country or territory, or 1.800.332.0807 for freight service fees. 2 Includes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 122 for details. 3 The option to schedule your delivery (see p. 126) is not available for FedEx Ground. ËÌÐÅËʽȬÏÁÎÒÅ¿ÁÂÁÁÏ ¿ËÈÈÁ¿ÐËÊÀÁÈÅÒÁÎÕ FedEx® Collect on Delivery (C.O.D.) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 FedEx Ground® C.O.D. ✔ ✔ 127 FedEx Ground® Electronic C.O.D. (E.C.O.D.) ✔ 127 À½ÊÃÁÎËÑÏÃËËÀϽÊÀĽֽÎÀËÑÏɽÐÁÎŽÈÏ Dangerous Goods (FedEx Express)2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 Hazardous Materials (FedEx Ground) ✔ 129 ÀÁÈÅÒÁÎÕ FedEx Delivery Manager® ✔ ✔ ✔ ✔ ✔ ✔ ✔3 ✔ 126 FedEx® Delivery Signature Options ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 FedEx Home Delivery Convenient Delivery Options ✔ 127 Inside Delivery Charge ✔ ✔ ✔ ✔ 129 Reroute of Shipment ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Saturday Delivery ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 132 ÌÅ¿ÇÑÌ Express On-Call Pickup Charge (Courier Pickup Charge) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 FedEx Ground® Alternate Address Pickup ✔ ✔ ✔ 127 FedEx Ground® Automated Pickup Weekly Fee ✔ ✔ ✔ 127 Ground On-Call Pickup Charge ✔ ✔ ✔ 128 Ground Weekly Pickup Fee ✔ ✔ ✔ 129 Inside Pickup Charge ✔ ✔ ✔ ✔ ✔ 129 Pickup Charge (FedEx International Premium) ✔ 131 Return Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ 132 Saturday Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 132 ÌÎËËÂËÂÀÁÈÅÒÁÎÕ Signature Proof of Delivery via FedEx Standard Overnight Envelope ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 133 RETURNS FedEx Email Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 FedEx ExpressTag® ✔ ✔ ✔ ✔ 126 FedEx Ground® Call Tag ✔ ✔ 127 FedEx Print Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 OTHER Declared Value ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 Electronic Export Information Filing Fee ✔ ✔ ✔ ✔ ✔ ✔ 125 Extra Services Charge ✔ ✔ ✔ ✔ ✔ 126 FedEx International Controlled Export ✔ ✔ 128 FedEx On Demand Care ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 SenseAware® ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 133 $WWDFKPHQW'6HUYLFH*XLGH 118 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Your shipment may incur fees in addition to its base rate. This chart is an overview of those fees plus other shipping information. See pp. 119–133 for fee amounts, descriptions and other information. Additional shipping fees and other shipping information. Other transportation-related fees and shipping information Fe d E x F i r s t O v e r n i g h t ® Fe d E x P r i o r i t y O v e r n i g h t ® Fe d E x S t a n d a r d O v e r n i g h t ® Fe d E x 2 D a y ® A . M . Fe d E x 2 D a y ® Fe d E x E x p r e s s S a v e r ® Fe d E x G r o u n d ® Fe d E x H o m e D e l i v e r y ® Fe d E x I n t e r n a t i o n a l F i r s t ® Fe d E x I n t e r n a t i o n a l P r i o r i t y ® Fe d E x I n t e r n a t i o n a l E c o n o m y ® Fe d E x I n t e r n a t i o n a l G r o u n d ® Fe d E x F i r s t O v e r n i g h t ® F r e i g h t Fe d E x 1 D a y ® F r e i g h t Fe d E x 2 D a y ® F r e i g h t Fe d E x 3 D a y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r i o r i t y ® F r e i g h t Fe d E x I n t e r n a t i o n a l E c o n o m y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r e m i u m ® Mo r e i n f o r m a t i o n ÑÏ̽¿Ç½ÃÁÅÊÐÁÎʽÐÅËʽÈ̽¿Ç½ÃÁÁÔÌÎÁÏÏÂÎÁÅÃÄÐ̽ÃÁ SERVICES SERVICES SERVICES NO. See pp. 121–129 for details on how dimensional weight may affect your rate, guidelines for tendering multiple-piece shipments and other important FedEx shipping information. 1 For U.S. export services, the residential delivery charge applies only to shipments to Canada. ADDITIONAL SHIPPING FEES Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Peak — Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Additional Handling Surcharge — Non-stackable ✔ ✔ ✔ ✔ ✔ ✔ 120 Address Correction ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 120 Ancillary Clearance Service Fees ✔ ✔ ✔ ✔ ✔ ✔ ✔ 120 Broker Select Option Fee ✔ ✔ ✔ ✔ 122 Change of Air Waybill Charge ✔ 122 Delivery Area Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 Delivery Reattempt Charge ✔ ✔ ✔ ✔ 124 Duties and Taxes ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 Extended Service Area Delivery ✔ ✔ ✔ ✔ 125 Extended Service Area Pickup ✔ ✔ ✔ ✔ ✔ 125 Fuel Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Ground Unauthorized Package Charge ✔ ✔ ✔ 129 Peak — Ground Unauthorized Package Charge ✔ ✔ ✔ 129 International Out-of-Delivery-Area Surcharge ✔ ✔ ✔ ✔ ✔ 129 International Out-of-Pickup-Area Surcharge ✔ ✔ ✔ ✔ ✔ 129 Metro Service Area Delivery ✔ ✔ ✔ ✔ 130 Metro Service Area Pickup ✔ ✔ ✔ ✔ ✔ 130 Missing or Invalid Account Number ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 130 Northern Canada Surcharge ✔ 131 Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Peak — Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Payer Rebilling ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Residential Delivery Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔1 ✔1 ✔1 ✔ ✔ ✔ ✔ ✔ ✔1 ✔1 131 Residential Pickup Charge ✔ ✔ ✔ ✔ ✔ 131 Third Party Billing Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 133 OTHER SHIPPING INFORMATION Currency Conversion 122 Delivery Reattempts 124 Dimensional Weight 125 Minimum Billable Weight for FedEx Express® Packaging 130 Multiple-Piece Shipments 130 $WWDFKPHQW'6HUYLFH*XLGH 119 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information1 Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. See p. 67 for information on the fees that may apply to FedEx One Rate® shipments. Separate fees apply for FedEx SameDay® and FedEx® International Next Flight. FedEx Express® shipments from the U.S. to Puerto Rico are assessed the same fees that apply to FedEx Express shipments within the U.S., unless otherwise specified. For FedEx Express U.S. import shipments, fees vary depending on origin country or territory; however, each fee works the same as for U.S. export. Call 1.800.463.3339 and say “international services” for package service fees applicable from your origin country or territory, or 1.800.332.0807 for freight service fees. For FedEx Freight fee information, refer to the FXF 100 Series Rules Tariff. ÑÏÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé = FedEx First Overnight,® FedEx Priority Overnight,® FedEx Standard Overnight,® FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver® U.S. Ground Services = FedEx Ground® and FedEx Home Delivery® ÅäêÛèä×êßåä×âÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé = FedEx International First,® FedEx International Priority® and FedEx International Economy® International Ground Service = FedEx International Ground® U.S. Express Freight Services = FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium® 1 Charges shown do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. Definition Applicable services Charges Additional Handling Surcharge ÁîæèÛééÌ×Ùá×ÝÛ×äÚÃèåëäÚÏÛrvices A surcharge applies to any package that: (Dimension) ãÛ×éëèÛéÝèÛ×êÛèêÞ×ä!%ßäÙÞÛé×âåäÝßêéâåäÝÛéêéßÚÛ ãÛ×éëèÛéÝèÛ×êÛèêÞ×ä ßäÙÞÛé×âåäÝßêééÛÙåäÚâåäÝÛéêéßÚÛ 3) measures greater than 105 inches in length and girth — the length and girth is length plus (two times the height) plus (two times the width);2 (Weight) !¦Þ×é×ä×Ùêë×âíÛßÝÞêÝèÛ×êÛèêÞ×ä"âØéÑÏÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé U.S. Ground Services); • has an actual weight greater than 70 lbs. (International Express Package Services, International Ground Service); Ì×Ùá×ÝßäÝ Is in non-standard packaging, including any package that: "ßéäåêÜëââïÛäÙ×éÛÚßä×äåëêÛèéÞßææßäÝÙåäê×ßäÛè #ßéÛäÙ×éÛÚßä×äåëêÛèéÞßææßäÝÙåäê×ßäÛèäåêã×ÚÛåÜÙåèèëÝ×êÛÚÜߨÛèØå×èÚ (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam); $ßéÛäÙ×éÛÚßä×äåëêÛèéÞßææßäÝÙåäê×ßäÛèÙåìÛèÛÚßäéÞèßäáíè׿åèéêèÛêÙÞíè׿ %ßéÛäÙ×éÛÚßä×éåÜêéßÚÛÚæ×ÙáÛÝÙåëèßÛèæ×ÙáéæåâïØ×Ýé×äÚØëØØâÛã×ßâÛèé that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height; &ßéÙïâßäÚèßÙ×âßäÙâëÚßäÝíßêÞåëêâßãßê×êßåäã×ßâßäÝêëØÛéÙ×äéØëÙáÛêéØ×èèÛâé drums or pails; ßéØåëäÚíßêÞãÛê×âæâ×éêßÙåèÙâåêÞØ×äÚßäÝåèÞ×éíÞÛÛâéÙ×éêÛèéÞ×äÚâÛéåè straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or 11) could become entangled in or cause damage to other packages or the FedEx sortation system. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. For U.S. express and ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit. Express Freight Services A surcharge applies to any freight handling unit that measures greater than 62 inches along its longest side. For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. We reserve the right to assess additional handling charges for freight and any freight handling unit that require special handling during transit. U.S. Express Package Services, U.S. Ground Services, International Ground Service International Express Package Services U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight • $16 per package (dimension) • $25.50 per package (weight) • $14 per package (packaging) • $16 per shipment (dimension) • $25.50 per shipment (weight) • $14 per shipment (packaging) $195 per freight handling unit $195 per shipment Peak — Additional Handling Surcharge During specified times of the year, the Peak — Additional Handling Surcharge will apply to packages meeting the criteria and characteristics of the Additional Handling Surcharge (see above). U.S. Express Package Services, U.S. Ground Services, International Ground Service Go to fedex.com/peak-surcharge for information on peak surcharges in effect, including applicable services, surcharge amounts and effective dates. 2 Effective January 18, 2021. $WWDFKPHQW'6HUYLFH*XLGH 120 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) Definition Applicable services Charges Additional Handling Surcharge — Non-stackable A surcharge applies to any freight handling unit of a freight shipment that is non-stackable. Non-stackable means the freight handling unit cannot be stacked vertically in a safe and secure manner. Examples include, but are not limited to, non-stackable freight handling units that: 1) do not have a flat and stable top or base; 2) may be damaged if another piece is loaded on them; or 3) have flat and stable loading surfaces but are too narrow to safely and securely support other freight handling units (e.g., 1–2 barrels or drums). For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. For more information on preparing and palletizing freight, access our comprehensive Packaging Guidelines for Shipping Freight brochure online at fedex.com/packaging. U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight $245 per freight handling unit $245 per shipment Address Correction Express. If the shipper provides an incomplete or incorrect recipient address, we may attempt to find the correct address and complete delivery. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We will assess a shipping fee. For shipments receiving FedEx Express Multiweight® pricing, the fee is $18 per package up to a maximum of $126 per shipment. Address correction is also required if the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select,® the address correction fee will apply if the broker’s address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If the shipper provides an incomplete, incorrect or P.O. box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight® pricing, the fee is $18 per package up to a maximum of $54 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time. U.S. Express Package Services, U.S. Ground Services, International Express Package Services, International Ground Service, FedEx International Priority Freight, FedEx International Economy Freight U.S. Express Freight Services $18 per correction $93 per correction Ancillary Clearance Service Fees FedEx provides import clearance processing for international express package and international express freight shipments, and international ground shipments. FedEx may charge an ancillary clearance service fee, where applicable, on international shipments for clearance processing; for services requested by the shipper, recipient or importer of record; or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. Ancillary clearance service fees that are invoiced are described on a separate line item on the duty-and-tax invoice. We may apply these service fees, which are subject to change, to either a U.S.- or non-U.S.-based shipper, recipient or designated third party. When possible, we will honor the shipper’s request to bill these service fees to the payer as designated on the Bill Duties and Taxes section of the air waybill or shipping label. When we are unable to honor that request, the recipient may be invoiced for applicable ancillary clearance services. When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges, the payer will be invoiced for all applicable ancillary service fees that are assessed for clearance in the destination country, including all fees resulting from ancillary services that may have been requested by the recipient. For more information about the ancillary clearance service fees that may apply to your shipment, select your destination country from the list provided at fedex.com/ancillary/ go/service. • For more information about FedEx Express U.S. import service fees, select “United States — FedEx Express.” • For more information about FedEx Ground Canada-to-U.S. service fees, select “United States — FedEx Ground.” • For more information about FedEx Ground U.S.-to-Canada service fees, select “Canada — FedEx Ground.” Note: Fees are per shipment unless otherwise noted. International Express Package Services, International Express Freight Services Additional Entry Line Items, per line if over 5 lines ÀßéØëèéÛãÛäêÂÛÛã×ïØÛßÚÛäêßċÛÚ×é Advancement Fee or Duty Handling Fee in certain countries) Broker Document Transfer Broker In-Bond Transfer Entry Copy, per entry Entry of Goods Pursuant to U.S. Department of Defense Contracts Live Entry Processing Other Special Brokerage Processing Prior Notice for Food and Food Products Storage Charge U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives Clearance $3 Greater of $11 or 2% of duty, tax and merchandise processing fee charges $35 $75 $1 $50 $20 $7–$62.50 $10 • $20 minimum • $0.04 per lb. per day for the first week, after 48 hours • $0.08 per lb. per day for the second week and beyond $70 $WWDFKPHQW'6HUYLFH*XLGH 121 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Note: Fees are per shipment unless otherwise noted. Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Clearance Entry Fees: U.S.-to-Canada Shipments Clearance Entry Fees: Canada-to-U.S. Shipments Clearance Entry Fee. When a shipment is processed as a brokerage-inclusive shipment and FedEx Ground arranges for clearance services, a clearance entry fee is charged to cover processes required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. The payer of duties and taxes is billed for the clearance entry fee, which is added as an ancillary clearance service fee to the duty-and-tax invoice. International Ground Service Additional Entry Line Items, per line if over 5 lines ÀßéØëèéÛãÛäêÂÛÛã×ïØÛßÚÛäêßċÛÚ×é Advancement Fee or Duty Handling Fee in certain countries) U.S. Fish and Wildlife Service (FWS) Clearance FWS will assess various fees depending on the product being imported. FedEx will assess an additional administrative fee. U.S. Food and Drug Administration Clearance Other Government Agency, per entry Additional Entry Line Items, per line if over 5 lines ÀßéØëèéÛãÛäêÂÛÛã×ïØÛßÚÛäêßċÛÚ×é Advancement Fee or Duty Handling Fee in certain countries) Fax or Call Fee Temporary Import Entry, per entry Other Government Agency, per entry International Ground Service Value for Duty (CAD$) $0–$40 $40.01–$60 $60.01–$100 $100.01–$150 $150.01–$200 $200.01–$500 $500.01–$1,000 $1,000.01–$1,600 $1,600.01–$3,300 $3,300.01-plus Value for Duty $0–$800 $800.01–$1,250 $1,250.01–$2,000 $2,000.01-plus $3 Greater of $7 or 2% of duty, tax and merchandise processing fee charges The actual fees assessed by the FWS, plus an additional $15 FedEx administrative fee $20 Varies CAD$4.50 Greater of CAD$10 or 2.5% of duty-and-tax charges • CAD$3 (local) • CAD$4 (long distance, U.S. to Canada) CAD$120 CAD$16 Fee (CAD$) $0 $15.45 $19.30 $25.50 $29 $45.35 $50.75 $60.10 $70 $70 plus $6.03 for each additional $1,000 Fee $0 $26 $37.44 $37.44 plus $1.70 for each additional $1,000 Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) [cont.] Definition Applicable services Charges Ancillary Clearance Service Fees (cont.) U.S. Fish and Wildlife Service (FWS) Clearance FWS will assess various fees depending on the product being imported. FedEx will assess an additional administrative fee. U.S. Food and Drug Administration Clearance The actual fees assessed by the FWS, plus an additional $15 FedEx administrative fee $20 $WWDFKPHQW'6HUYLFH*XLGH 122 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Broker Select Option Fee FedEx International Broker Select shipments may be routed to the FedEx in-bond location that serves your customs broker. When this occurs and you choose to have us deliver the shipment to a recipient who is served by a different FedEx location than your customs broker (such as in a different metropolitan area), a fee may apply. FedEx International Priority, FedEx International Economy, FedEx International Priority Freight, FedEx International Economy Freight Greater of $10 per shipment or $0.50 per lb. Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports. FedEx International Premium $6.50 per shipment Currency Conversion FedEx Express customers who need their charges converted to a freely convertible currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source for the daily information is OANDA, an internet exchange rate service. International Express Package Services, International Express Freight Services For details on currency conversion, see the Billing section in the FedEx Express International Terms and Conditions. Dangerous Goods Accessible Dangerous Goods. Certain dangerous goods must be accessible during transit. You can ship these accessible dangerous goods using FedEx First Overnight, FedEx Priority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx International First (U.S. inbound), FedEx International Priority, FedEx International Economy (except to Puerto Rico), FedEx International Priority Freight, FedEx International Economy Freight (except to Puerto Rico), FedEx International Premium and FedEx International Express Freight® services. Class 1.4 Explosives Class 2.1 Flammable gas Class 2.2 Non-flammable gas with a “cargo aircraft only” label Class 3 Flammable liquid Class 4 Flammable solid, spontaneously combustible, dangerous when wet Class 5 Oxidizer and organic peroxide Class 8 Corrosive material Inaccessible Dangerous Goods. You can ship the following dangerous goods classifications via most FedEx Express services. Class 2.2 Non-flammable gas without a “cargo aircraft only” label Class 6.1 Toxic Class 6.2 Infectious substances Class 7 Radioactive materials1 Class 9 Miscellaneous dangerous goods You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box with the exception of permitted IATA Section II lithium batteries. Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S. FedEx First Overnight, FedEx Priority Overnight FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver FedEx International First,2 FedEx International Priority, FedEx International Economy FedEx First Overnight Freight, FedEx 1Day Freight FedEx 2Day Freight, FedEx 3Day Freight International Express Freight Services • $115 per package (accessible) • $54.50 per package (inaccessible) • $6.15 per package (dry ice only) • $54.50 per package (inaccessible) • $6.15 per package (dry ice only) • Greater of $171 per shipment or $0.93 per lb. (accessible) • Greater of $85.50 per shipment or $0.47 per lb. (inaccessible) • $6.15 per shipment, or $6.15 per package for shipments to or from Puerto Rico (dry ice only) • Greater of $115 per shipment or $0.92 per lb. (accessible) • Greater of $53.50 per shipment or $0.35 per lb. (inaccessible) Greater of $53.50 per shipment or $0.35 per lb. (inaccessible only) • Greater of $171 per shipment or $0.93 per lb. (accessible) • Greater of $85.50 per shipment or $0.47 per lb. (inaccessible) 1 Class 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First Overnight Freight or FedEx International First. 2 For shipments outbound from the U.S., dry ice is the only category of dangerous goods that can be shipped via FedEx International First. Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed. $WWDFKPHQW'6HUYLFH*XLGH 123 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information 1 Does not apply to Hana Highway and Lánai Island in Hawaii. 2 Applies to FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only. 3 Applies only to FedEx Priority Overnight and FedEx 2Day shipments from the contiguous U.S., Alaska or Hawaii. 4 Does not apply to the island of Oahu, only to neighbor islands inter-island. 5 Applies only to shipments to Hawaii. Shipments from Hawaii are assessed the regular commercial and residential delivery area surcharges. 6 Services available only for Oahu, no neighbor islands. Definition Applicable services Charges Declared Value (Declared Value for Carriage for International Express Package and Freight Services) See the Declared Value and Limits of Liability sections in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for details. The Direct Signature Required FedEx® Delivery Signature Option will automatically be applied to packages shipped to or within the U.S. and to Canada that have a declared value equal to or greater than $500. Direct Signature Required fees will not apply for those packages. If U.S. multiple-package shipments or FedEx International Ground multiple-package shipments processed together on a FedEx® electronic shipping solution contain a package with a declared value equal to or greater than $500, Direct Signature Required will automatically be applied to the entire shipment. Direct Signature Required fees will apply only to those packages within the shipment with a declared value of less than $500. See FedEx Delivery Signature Options on p. 126 for more information. For international express multiple-package shipments to the U.S. or Canada processed together on a FedEx electronic shipping solution, Direct Signature Required will automatically be applied to the entire shipment if: 1) the shipment contains a package with a declared value equal to or greater than $500; or 2) package-level data is not provided and the average declared value of the packages in the shipment is equal to or greater than $500 (based on the currency of the destination country). Direct Signature Required fees will not apply to these shipments. See FedEx Delivery Signature Options on p. 126 for more information. Shipments from the U.S. to Puerto Rico are assessed the same declared value fees that apply to shipments within the U.S. U.S. Express Package Services, U.S. Ground Services, International Ground Service International Express Package Services, International Express Freight Services U.S. Express Freight Services • $3.45 for shipments valued between $100.01–$300 • $1.15 per $100 of declared value for shipments valued in excess of $300 $1.15 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater $1.15 per $100 of value in excess of $100 or $1.15 per lb., whichever is greater Delivery Area Surcharge1 A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remote, sparsely populated or geographically difficult to access. Go to fedex.com/en-us/service-guide/rates- surcharges.html#express-ground-fees-and-surcharges for a list of ZIP codes where this surcharge applies. A maximum charge may apply for shipments receiving FedEx multiweight pricing. For FedEx Ground and FedEx Home Delivery packages that exceed 70 lbs. and are destined to an Alaska ZIP code that receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaska commercial or Alaska residential charge. Delivery times are extended by 2–5 days (based on location) to Alaska ZIP codes that are assessed this surcharge. ÑÏÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé Per-Package Charge Maximum Charge: Multiweight Pricing Commercial $3.25 $16.25 Extended Commercial $3.85 $19.25 Alaska Commercial2 $31.50 Not applicable Hawaii Commercial3,4 $9.50 Not applicable Residential $4.70 $23.50 Extended Residential $5.90 $29.50 Alaska Residential2 $31.50 Not applicable Hawaii Residential3,4 $9.50 Not applicable FedEx Ground Commercial $3.10 $15.50 Extended Commercial $3.70 $18.50 Alaska Commercial $31.50 Not applicable Hawaii Commercial5 $12 Not applicable Intra-Hawaii Commercial6 $1.10 Not applicable FedEx Ground and FedEx Home Delivery Residential (FedEx Ground)$4.40 $22 Residential (FedEx Home Delivery)$4.30 $21.50 Extended Residential (FedEx Ground)$5.90 $29.50 Extended Residential (FedEx Home Delivery)$5.90 $29.50 Alaska Residential $31.50 Not applicable Hawaii Residential5 $12 Not applicable Intra-Hawaii Residential6 $1.10 Not applicable $WWDFKPHQW'6HUYLFH*XLGH 124 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Delivery Reattempt Charge If we cannot complete delivery of a U.S. express freight or international express freight shipment on the initial delivery attempt, the shipment will be returned to the nearest FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable. U.S. Express Freight Services Greater of $70.50 per shipment or $0.077 per lb. Delivery Reattempts Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground will reattempt delivery if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; or 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. ÁîæèÛééÌ×Ùá×ÝÛéÅäêÛèä×êßåä×â For FedEx Express international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. If delivery of a shipment to a residential address (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. ÃèåëäÚÌ×Ùá×ÝÛéÅäêÛèä×êßåä×â FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Ground Tariff for details. FedEx First Overnight and FedEx International First (U.S. Inbound). We may provide three delivery attempts. For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight or FedEx International Priority commitment time on the same day as the first attempted delivery. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day. Express Freight. For more information, see Delivery Reattempt Charge above. Express Services, Ground Services See the definition at left and the Pickup and Delivery section in the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. $WWDFKPHQW'6HUYLFH*XLGH 125 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Dimensional Weight Dimensional weight is calculated by multiplying the length by width by height of each package in inches and dividing the total by 139. When dimensional weight applies per shipment, calculate the volume of each piece or freight handling unit in the shipment (multiply the length by width by height), then add those volumes together and divide the total by 139. If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. If the chargeable weight of a FedEx Ground package exceeds 150 lbs., a prorated per-pound rate will be used. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. FedEx Express applies dimensional weight to all shipments in customer packaging and may apply it to shipments in FedEx packaging. Dimensional weight applies on a per-package or per-shipment basis for U.S. shipments, and per-shipment for international and U.S.-to- Puerto Rico shipments. Dimensional weight is applicable on a per-freight-handling-unit basis for U.S. express freight shipments and a per-shipment basis for FedEx International Priority Freight and FedEx International Economy Freight shipments. See fedex.com/us/ terms/other-services for FedEx International Premium dimensional weight information. FedEx Ground and FedEx Home Delivery apply dimensional weight to all shipments on a per-package basis. Express Services, Ground Services If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. See the definition at left for details. Duties and Taxes Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), may be assessed on the contents of the shipment. Any such charges will be billed to the recipient, unless you instruct us otherwise. In the event we disburse duties and taxes on any given shipment to a customs agency, the payer will be assessed an ancillary clearance service fee based on a flat rate or on a percentage of the total amount ÚßéØëèéÛÚéÛÛêÞÛÀßéØëèéÛãÛäêÂÛÛ¢ã×ïØÛßÚÛäêßċÛÚ×é½Úì×äÙÛãÛäêÂÛÛåèÀëêï Handling Fee in certain countries] listed under Ancillary Clearance Service Fees on pp. 120–121). International Express Package Services, International Express Freight Services, International Ground Service See the definition at left, the Duties and Taxes section in the FedEx Express International Terms and Conditions, and the International Service Conditions section in the FedEx Ground Tariff for details. Electronic Export Information Filing Fee A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s Automated Export System (AES) via FedEx Export AgentFile® on your behalf. International Express Package Services, International Express Freight Services $10 per shipment Express On-Call Pickup Charge (Courier Pickup Charge) A charge applies when you request a pickup for a FedEx Express package, including requests made using FedEx electronic shipping solutions or by calling 1.800.463.3339 (say “schedule a pickup”). The charge is itemized separately on your invoice. The charge also applies for pickup of FedEx Express® Prepaid Stamp shipments. (A return pickup charge applies for pickup of FedEx Express® Billable Stamp shipments. See p. 131.) On-call pickups can only be scheduled for shipments paid for with a FedEx account number. This charge does not apply if you drop off your package at a FedEx shipping location, tender your package via a FedEx Express Automated Pickup, or if you have a FedEx Express regular or FedEx Ground regular scheduled pickup for the account used to schedule the FedEx Express on-call pickup. U.S. Express Package Services International Express Package Services $4 per package $4 per shipment Extended Service Area Delivery Shipments delivered to points outside the FedEx primary service areas are assessed an extended service area delivery charge. No other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services $185 per shipment Extended Service Area Pickup Shipments picked up outside the FedEx primary service areas are assessed an extended service area pickup charge. No other origin-related, surchargeable freight services are available from extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services, FedEx International Premium $185 per shipment $WWDFKPHQW'6HUYLFH*XLGH 126 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Extra Services Charge When the shipper or recipient requests a special handling service beyond the standard freight pickup and delivery features of service outlined in this FedEx Service Guide, or when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges. U.S. Express Freight Services, FedEx International Premium $104.50 per handler hour ($104.50 minimum) FedEx® Collect on Delivery (C.O.D.) If the C.O.D. sender’s shipments have a 20% refusal rate, a higher charge may be applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to the sender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express U.S. Terms and Conditions. For shipments receiving FedEx Express Multiweight pricing, the maximum charge is $115.50 per shipment. FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver FedEx 1Day Freight, FedEx 2Day Freight, FedEx 3Day Freight $16.50 per package $87.50 per shipment FedEx Delivery Manager® A fee is assessed to the package recipient when the recipient requests to schedule a delivery for a specific date, time, or date and time. Recipients can choose from the following delivery options: • On a specific date (delivery on a specific business day within 7 calendar days after the original scheduled delivery date). • At a specified time (delivery between 5 p.m. and 8 p.m. by the original scheduled delivery date). • On a specific date at a specified time (delivery within a 2-hour window on a specific business day within 7 calendar days on or after the original scheduled delivery date). In addition, a fee is assessed to the package recipient when the recipient requests to have packages delivered somewhere other than the original residential address. If the new recipient-requested address is 120 miles or less from the original address, the fee is $5.55 per package for FedEx Express, FedEx Ground and FedEx Home Delivery packages. If the new recipient-requested address is more than 120 miles from the original address, the fee is: • $33.50 per package for FedEx Express packages to be delivered 1 day after the original scheduled delivery date. • $22.50 per package for FedEx Express packages to be delivered 3 days after the original scheduled delivery date. • $14.50 per package for FedEx Ground and FedEx Home Delivery packages. U.S. Express Package Services, FedEx Home Delivery U.S. Express Package Services, U.S. Ground Services ÏÙÞÛÚëâÛÕåëèÀÛâßìÛèï • $5.55 per package (delivery on a specific date) • $5.55 per package (delivery at a specified time) • $11.50 per package (delivery on a specific date at a specified time) Deliver to Another Address (120 miles or less) • $5.55 per package Deliver to Another Address (more than 120 miles) • $33.50 per package (delivery 1 day after the original scheduled delivery date) • $22.50 per package (delivery 3 days after the original scheduled delivery date) • $14.50 per package (delivery via FedEx Ground or FedEx Home Delivery) FedEx® Delivery Signature Options We provide three options when you need a signature upon delivery: Indirect Signature Required, Direct Signature Required and Adult Signature Required. For U.S. and Canada destinations, Indirect Signature Required is available to residential addresses only. For destinations other than the U.S. and Canada, charges for Indirect Signature Required may not apply. For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing that are subject to per-package signature option charges, the maximum charge is $38.85 per shipment for Indirect Signature Required, $38.85 per shipment for Direct Signature Required and $46.90 per shipment for Adult Signature Required. When you tender multiple-package shipments processed together using a FedEx electronic shipping solution to us, any FedEx Delivery Signature Option that you select will apply to all packages within the shipment. For Hold at Location shipments, Indirect Signature Required and Direct Signature Required charges may not apply, but Adult Signature Required charges will apply. U.S. Express Package Services, U.S. Ground Services, International Ground Service International Express Package Services • $5.55 per package (Indirect Signature Required) • $5.55 per package (Direct Signature Required) • $6.70 per package (Adult Signature Required) • $5.55 per shipment (Indirect Signature Required) • $5.55 per shipment (Direct Signature Required) • $6.70 per shipment (Adult Signature Required) FedEx Email Return Label A charge applies in addition to shipping charges once the recipient has used the return label. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight $1.05 per label $1.05 per shipment FedEx ExpressTag® A charge applies in addition to shipping charges when we pick up the package for return at your recipient’s location. FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day $6.45 per package $WWDFKPHQW'6HUYLFH*XLGH 127 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information 1 Not available with FedEx Home Delivery. Definition Applicable services Charges FedEx Ground® Alternate Address Pickup We may provide pickup service to an address other than the shipping location associated with the FedEx Ground account number, upon request, for an additional charge of $12.50 per unique address per week. The fee applies only to FedEx Ground on-call pickups scheduled at an alternate address location by account numbers that are assessed the FedEx Ground® Automated Pickup weekly fee (see below) or the ground weekly pickup fee (see p. 129). U.S. Ground Services, International Ground Service $12.50 per unique address per week FedEx Ground® Automated Pickup Weekly Fee FedEx Ground may provide automated pickup service to customers for an additional charge. The weekly pickup fee will be assessed to the account number associated with the FedEx Ground Automated Pickup during the week for which one or more automated or on-call pickups are performed. When a FedEx Ground Automated Pickup customer creates a shipment via FedEx Ship Manager® at fedex.com or FedEx Web Services before their designated shipment transmission time, a pickup will occur the same day. FedEx Ship Manager® Software or FedEx Ship Manager® Server users must upload or close shipment information prior to their designated shipment transmission time in order to receive a pickup the same day. Account numbers assessed the FedEx Ground Automated Pickup weekly fee do not pay the ground on-call pickup charge (see p. 128). Also see FedEx Ground Alternate Address Pickup above. U.S. Ground Services, International Ground Service $15 per week FedEx Ground® Call Tag A $7 charge applies in addition to shipping charges when you request a call tag for a commercial location via electronic shipping solutions or at fedex.com/pickup. For residential locations, an $8 charge applies in addition to shipping charges when you request a call tag via electronic shipping solutions or at fedex.com/pickup. Additional delivery charges may apply. Requests for call tags through FedEx Customer Service were discontinued effective January 31, 2021. This discontinuation excludes damaged call tags and recipient shipments refusals; both are still permitted to be scheduled by calling FedEx Customer Service. In any instance in which you call FedEx Customer Service to request a call tag, an $8 charge applies, in addition to shipping charges. U.S. Ground Services • $7 per package (commercial pickup requested via electronic shipping solutions or fedex.com/pickup) • $8 per package (requested via FedEx Customer Service) • $8 per package (residential pickup) FedEx Ground® C.O.D. A charge applies when you direct us to collect payment from your recipient. If you select regular or guaranteed funds C.O.D., the charge is $16.50 per package. If you select currency C.O.D., the charge is $16.50 per package plus an additional charge based on your shipment’s destination. For currency C.O.D. shipments within the U.S., the additional charge is the greater of $35.50 per package or 4% of the currency C.O.D. amount. For currency C.O.D. shipments to Canada, the additional charge is $35.50 per package. Maximum charges apply for shipments receiving FedEx Ground Multiweight pricing. For regular or guaranteed funds C.O.D., the maximum charge is $115.50 per shipment. For currency C.O.D. shipments within the U.S., the maximum charge is $390.50 per shipment plus an additional 4% of the C.O.D. amount per package that is in excess of $550. For currency C.O.D. shipments to Canada, the maximum charge is $390.50 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D. U.S. Ground Services,1 International Ground Service • $16.50 per package • Additional charge of $35.50 per package or 4% of the currency C.O.D. amount (whichever is greater) for currency C.O.D. within the U.S. Additional charge of $35.50 per package for currency C.O.D. to Canada. See definition at left. FedEx Ground® Electronic C.O.D. (E.C.O.D.) A charge applies when you direct us to collect payment from your recipient and deposit it directly into your bank account. There is an additional weekly service charge of $12.50 for deposit in 48 hours, or $41 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $115.50 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is not available for shipments to or within Canada. U.S. Ground Services1 $16.50 per package, plus a $12.50 or $41 weekly charge (see definition at left) FedEx Home Delivery Convenient Delivery Options You can choose a convenient delivery option for recipients with special appointment and evening requirements. FedEx Date Certain Home Delivery® With Indirect Signature Required With Direct Signature Required With Adult Signature Required FedEx Evening Home Delivery® With Indirect Signature Required With Direct Signature Required With Adult Signature Required FedEx Appointment Home Delivery® With Direct Signature Required With Adult Signature Required $3.55 per shipment $3.55 per shipment plus $5.55 per package $3.55 per shipment plus $5.55 per package $3.55 per shipment plus $6.70 per package $8.15 per shipment $8.15 per shipment plus $5.55 per package $8.15 per shipment plus $5.55 per package $8.15 per shipment plus $6.70 per package $18 per shipment Included $18 per shipment plus $6.70 per package $WWDFKPHQW'6HUYLFH*XLGH 128 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Definition Applicable services Charges FedEx International Controlled Export A charge applies when you select the FedEx International Controlled Export option for shipments moving under a U.S. State Department (DSP) license or U.S. Drug Enforcement Administration permits. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CBP7512) from a foreign trade zone or bonded warehouse. FedEx International Priority, FedEx International Priority Freight $50 per shipment FedEx On Demand Care A charge applies if at your request we take remedial action to protect the integrity of a shipment’s contents in transit. Remedial actions available include dry ice replenishment and gel pack reconditioning. To be eligible for FedEx On Demand Care you must be a FedEx account holder, and first sign and return a one-time authorization form. The shipper must call 1.800.463.3339 after the shipment has been tendered to us — FedEx On Demand Care cannot be requested before tendering the shipment. FedEx does not guarantee availability of this service option, or guarantee the content integrity of your shipment if at your request we provide FedEx On Demand Care. U.S. Express Package Services International Express Package Services U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight Greater of $79 per package or $2.10 per lb. Greater of $132.50 per shipment or $2.65 per lb. Greater of $420 per freight handling unit or $0.79 per lb. Greater of $530 per shipment or $0.53 per lb. FedEx Print Return Label A charge applies in addition to shipping charges once the recipient has used the return label. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight (U.S. import-rated shipments from all origins) $1.05 per label $1.05 per shipment Fuel Surcharge We reserve the right to assess fuel and other surcharges on shipments, without notice. We will determine the amount and duration of any such surcharges at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. For FedEx Express (excluding U.S. Express Freight Services), the fuel surcharge percentage will be subject to adjustment using the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight and FedEx International Airport-to-AirportSM shipments. The fuel surcharge for U.S. Domestic Express Freight Services will be a charge per pound assessed on the rated weight of the shipment.2 The charge per pound will be subject to weekly adjustment based on the weekly published USGC spot price for a gallon of kerosene-type jet fuel. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment using the National U.S. On-Highway Average price for a gallon of diesel fuel, as published by the U.S. Department of Energy. Express Services, Ground Services, U.S. Express Freight Services Go to fedex.com/en-us/shipping/ fuel-surcharge.html for updates to the fuel surcharge. Ground On-Call Pickup Charge A charge applies when you request a FedEx Ground pickup, including requests made using FedEx electronic shipping solutions or by calling 1.800.463.3339 (say “schedule a pickup”). The charge is itemized separately on your invoice. You will be charged a maximum of $20 per week for future-day or same-day on-call pickup fees billed to your account and originating from the same location. This charge does not apply if you drop off your package at a FedEx shipping location, or if you are assessed the FedEx Ground Automated Pickup weekly fee (see p. 127) or the ground weekly pickup fee (see p. 129) on the account used to schedule the FedEx Ground on-call pickup. The ground on-call pickup charge also does not apply to FedEx Ground® Package Returns Program pickups (see Return Pickup on p. 132 for fees that apply to FedEx Print Return Label and FedEx Email Return Label pickups). On-call pickups can only be scheduled for shipments paid for with a FedEx account number. U.S. Ground Services, International Ground Service • $3 per package (future-day pickups requested via electronic shipping solutions) • $4 per package (future-day pickups requested via FedEx Customer Service) • $4 per package (same-day pickups1 requested via electronic shipping solutions) • $5 per package (same-day pickups1 requested via FedEx Customer Service) • Maximum of $20 per week per origin location. See definition at left. Other transportation-related fees and shipping information 1 Same-day pickup is available in select areas only. 2 Effective February 1, 2021. $WWDFKPHQW'6HUYLFH*XLGH 129 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Ground Unauthorized Package Charge A charge of $920 per package will be assessed for the following conditions: • Any package measuring more than 108 inches in length. • Any package measuring more than 165 inches in length and girth combined. • Any package weighing more than 150 lbs. These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time. U.S. Ground Services, International Ground Service $920 per package Peak — Ground Unauthorized Package Charge During specified times of the year, the Peak — Ground Unauthorized Package Charge will apply to packages meeting the criteria and characteristics of the Ground Unauthorized Package Charge (see above). U.S. Ground Services, International Ground Service Go to fedex.com/peak-surcharge for information on peak surcharges in effect, including applicable services, surcharge amounts and effective dates. Ground Weekly Pickup Fee FedEx Ground may provide regular scheduled pickup service for an additional charge. The ground weekly pickup fee is assessed to the account number associated with the FedEx Ground regular scheduled pickup. The fee amount is determined using the account number’s previously invoiced combined weekly FedEx Express, FedEx Ground and FedEx Ground® Economy charges. Account numbers assessed the ground weekly pickup fee do not pay the ground on-call pickup charge (see p. 128). Also see FedEx Ground Alternate Address Pickup on p. 127. U.S. Ground Services, International Ground Service • $16.50 per week (invoiced weekly shipping charges of $75 or more) • $33 per week (invoiced weekly shipping charges of less than $75) Hazardous Materials We assess a surcharge on each package containing hazardous materials. Materials classified as Limited Quantity are the only hazardous materials you can ship via FedEx Home Delivery and FedEx International Ground (no surcharge applies for Limited Quantity). FedEx Ground FedEx Home Delivery, International Ground Service $39 per package Limited Quantity only; no charge applies Inside Delivery Charge When requested, FedEx may move shipments to positions beyond the adjacent loading area. In doing so, we will assess an inside delivery charge in addition to all other applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site. U.S. Express Freight Services Greater of $116.50 per shipment or $0.076 per lb. Inside Pickup Charge When requested, FedEx may move shipments from positions beyond the adjacent loading area. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. U.S. Express Freight Services, FedEx International Premium Greater of $116.50 per shipment or $0.076 per lb. International Out-of-Delivery-Area Surcharge International shipments delivered to remote and less-accessible locations are assessed an out-of-delivery-area surcharge. Go to fedex.com/rates-surcharges for a list of ZIP codes, postal codes or cities by destination country where this surcharge applies. For shipments to the U.S., an international out-of-delivery-area surcharge applies to International Express Freight Services only. International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight Greater of $42 per shipment or $0.42 per lb. International Out-of-Pickup-Area Surcharge International shipments picked up from remote and less-accessible locations are assessed an out-of-pickup-area surcharge. Go to fedex.com/rates-surcharges for a list of ZIP codes, postal codes or cities by origin country where this surcharge applies. For shipments from the U.S., an international out-of-pickup-area surcharge applies to International Express Freight Services only. International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight Greater of $42 per shipment or $0.42 per lb. $WWDFKPHQW'6HUYLFH*XLGH 130 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Metro Service Area Delivery Shipments delivered to select highly congested metro ZIP codes are assessed a metro service area delivery charge. No other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services $185 per shipment Metro Service Area Pickup Shipments picked up in select highly congested metro ZIP codes are assessed a metro service area pickup charge. No other origin-related, surchargeable freight services are available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services, FedEx International Premium $185 per shipment Minimum Billable Weight for FedEx Express Packaging A minimum billable weight applies to shipments packaged in FedEx Express boxes and tubes. U.S. Express Package Services, International Express Package Services • A minimum billable weight of 2 lbs. applies to the FedEx® Small Box, FedEx® Medium Box, FedEx® Large Box and FedEx® Extra Large Box for U.S., U.S. export and U.S. import-rated shipments • A minimum billable weight of 9 lbs. applies to the FedEx® Tube for U.S., U.S. export and U.S. import-rated shipments Missing or Invalid Account Number A fee applies if the shipper does not provide a valid or accurate FedEx account number or credit card number for the billing option selected. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address. Express Services, Ground Services $18 per shipment Multiple-Piece Shipments For FedEx Express and FedEx Ground package services, you can ship multiple pieces as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, packaging type and delivery instructions (including FedEx Delivery Signature Options, collect on delivery, FedEx Express Saturday pickup or delivery, Hold at Location, or FedEx Home Delivery convenient delivery options); 2) move together on the same day from one sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single freight handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is rated based on price per package and price per total shipment weight. You are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. FedEx One Rate multiple-piece shipments are not eligible for FedEx Express Multiweight pricing. All FedEx electronic shipping solutions can create shipping labels for FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx Express Package US Airbill or FedEx Express Freight US Airbill can accept up to 999 pieces as a multiple- piece shipment (except for shipments in FedEx® Envelope or FedEx 10kg Box and FedEx 25kg Box packaging). U.S. Express Services, International Express Services Ground Services FedEx Express Multiweight rates may apply. See pp. 60–61 (U.S.) and p. 86 (Puerto Rico and international) for more details. FedEx Ground Multiweight rates are available by contract only. $WWDFKPHQW'6HUYLFH*XLGH 131 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Northern Canada Surcharge An additional charge applies for packages destined to the Yukon, Northwest Territories, Nunavut and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. Packages weighing more than 70 lbs. may be refused or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. International Ground Service • $81.50 per package (packages weighing 70 lbs. or less) • $125 per package (packages weighing more than 70 lbs., if accepted) Oversize Charge An oversize charge applies to packages that exceed 96 inches in length or 130 inches in length and girth. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. FedEx Express international shipments will not be subject to a 90-lb. minimum billable weight. For more information about extra-large packages, see the Extra-Large Packages and the Package Restrictions (Size and Weight) sections in the FedEx Express Terms and Conditions, and the Package Restrictions (Size and Weight) section in the FedEx Ground Tariff. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. U.S. Express Package Services, FedEx Ground, International Ground Service FedEx Home Delivery International Express Package Services $105 per package $130 per package $105 per shipment Peak — Oversize Charge During specified times of the year, the Peak — Oversize Charge will apply to packages meeting the criteria and characteristics of the Oversize Charge (see above). U.S. Express Package Services, U.S. Ground Services, International Ground Service Go to fedex.com/peak-surcharge for information on peak surcharges in effect, including applicable services, surcharge amounts and effective dates. Payer Rebilling For every request to change the billing instructions for a shipment, we will assess a fee to the payer in addition to shipping charges. U.S. Express Package Services, International Express Package Services, U.S. Express Freight Services $18 per shipment Pickup Charge (FedEx International Premium) FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s location is available for an additional fee. The fees are: minimum charge $20, $0.16 per pound for shipments that weigh 100–220 lbs., $0.14 per pound for shipments that weigh 221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more. FedEx International Premium Varies based on shipment weight; see definition at left ($20 minimum) Reroute of Shipment A shipping fee is billed to the account number specified on the FedEx airbill or shipping label for each rerouted package; it appears as an address correction on the invoice. Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, the fee is $18 per package up to a maximum of $126 per shipment. U.S. Express Package Services U.S. Express Freight Services $18 per package $93 per shipment Residential Delivery Charge A residential delivery charge applies to shipments addressed to a home or private residence, including locations where a business is operated from a home, or to any shipment in which the shipper has designated the delivery address as a residence. For shipments receiving FedEx Express Multiweight pricing, the maximum charge is $44.55 per shipment. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $43.20 per shipment. U.S. Express Package Services U.S. Ground Services, International Ground Service International Express Package Services (to Canada, and U.S. import-rated shipments from all origins) U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight (to Canada, and U.S. import-rated shipments from all origins) $4.95 per package $4.80 per package ($4.35 per package for FedEx Home Delivery) $4.95 per shipment $160 per shipment $160 per shipment Residential Pickup Charge Shipments picked up at a home or private residence, including locations where a business is operated from a home, incur a residential pickup charge in addition to all other applicable charges. U.S. Express Freight Services, FedEx International Premium $160 per shipment $WWDFKPHQW'6HUYLFH*XLGH 132 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Return Pickup A charge applies for pickup of FedEx Print Return Label, FedEx Email Return Label and FedEx Express Billable Stamp shipments. This charge does not apply if the package is dropped off at a FedEx shipping location or included in a regular scheduled pickup. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services $4 per package Saturday Delivery For U.S. package shipments, Saturday delivery is available with FedEx First Overnight, FedEx Priority Overnight and FedEx 2Day for an additional charge. If FedEx does not deliver or attempt delivery on Saturday because the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed on Saturday, a Saturday delivery fee will still be charged. If failure to deliver on a Saturday results from an unexcused service failure, the FedEx Money-Back Guarantee may apply. For details on the FedEx Money-Back Guarantee, see the Money-Back Guarantee Policy section in the FedEx Express Terms and Conditions. For U.S. express freight shipments, Saturday delivery is available to several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at Location is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. Saturday delivery also is available for an additional charge to a limited number of Canadian postal codes via FedEx International Priority Freight. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.463.3339 (say “international services”) for more information. FedEx First Overnight, FedEx Priority Overnight, FedEx 2Day (charge is not applied to shipments rated as FedEx Express Multiweight) FedEx International Priority FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight, FedEx International Priority Freight $16 per package $16 per shipment $210 per shipment Saturday Pickup Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for an additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package services is $112 per shipment. An additional charge also applies when you request Saturday pickup for FedEx International First or FedEx International Priority shipments. To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com. Saturday pickup is not available with FedEx International Economy. For U.S. express freight shipments, Saturday pickup is available in several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight for an additional charge. To determine if Saturday pickup is available at your location, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com, or call 1.800.332.0807. For U.S. export express freight shipments, Saturday pickup is available in several U.S. markets with FedEx International Priority Freight and FedEx International Economy Freight for an additional charge. To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com. Call FedEx International Customer Service at 1.800.463.3339 (say “international services”) for more information. U.S. Express Package Services FedEx International First, FedEx International Priority U.S. Express Freight Services, FedEx International Priority Freight, FedEx International Economy Freight $16 per package $16 per shipment $210 per shipment $WWDFKPHQW'6HUYLFH*XLGH 133 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Nontransportation fees Definition Charges Late Payment Fee A late payment fee will be assessed on the total past-due balance of the invoice if payment is not received by FedEx by the invoice due date. 6% of total past-due invoice balance Other transportation-related fees and shipping information SenseAware Single Journey SenseAware Single Journey Accessorial Fees Definition Applicable services Charges SenseAware® FedEx may provide a monitoring solution upon customer request. SenseAware is a contractual service and is billed separately from FedEx transportation. SenseAware Single Journey. Order online and pay per use. SenseAware Subscription. Unlimited use for a monthly fee. See senseaware.com for more details. For approved countries refer to senseaware.com/program-terms-of-use. U.S. Express Package Services, U.S. Ground Services, International Express Package Services, International Ground Service, U.S. Express Freight Services, International Express Freight Services U.S. Domestic Journey U.S.-to-International Journey National Institute of Standards and Technology (NIST) Certification Probes Single Journey Late Fee Lost or Damaged Device Lost or Damaged Dry Ice Probe Lost or Damaged Cryogenic Probe $150 per journey $200 per journey ½ÚÚßêßåä×âw"æÛèÙÛèêßċÙ×êßåä Additional $25 per any probe $10 per day if no return scan 24 hours ×ďÛèàåëèäÛïÙâåéÛéÜåèëæêå!Ú×ïé $350 per device $130 per probe $175 per probe Signature Proof of Delivery via FedEx Standard Overnight Envelope A charge applies when you request to have FedEx signature proof-of-delivery information delivered to you via FedEx Standard Overnight. (This information also is available at fedex.com for no charge.) U.S. Express Package Services, International Express Package Services, U.S. Express Freight Services $6 per request Third Party Billing Surcharge A surcharge will apply to shipments that are billed to a third party. The surcharge applies when an account unrelated to the shipper, as solely determined by FedEx, is billed as a third party for the shipment. It will be charged to the third-party payer. See the Billing section in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for the definition of a Bill Third Party shipment. Express Services, Ground Services 4.5% of transportation charges, surcharges and additional fees (not including duties, taxes and ancillary clearance service fees) $WWDFKPHQW'6HUYLFH*XLGH 134 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Review terms FedEx Express Terms and Conditions 136 U.S. 136 International 151 FedEx Ground Tariff 168 FedEx SameDay® City Tariff 186 $WWDFKPHQW'6HUYLFH*XLGH 135 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Terms and conditions at fedex.com You can view and download the most current version of shipping terms and conditions for FedEx® shipping services, including FedEx Express, FedEx Ground, FedEx Freight and others, at fedex.com/us/terms. ÈÛ×èäãåèÛ FedEx Express, FedEx Ground and FedEx SameDay City terms and conditions View and download the FedEx Express Terms and Conditions, the FedEx Ground Tariff and the FedEx SameDay® City Tariff. • FedEx Express: U.S. • FedEx Express: International • FedEx Ground Tariff • FedEx SameDay City Tariff FedEx Express, FedEx Ground and FedEx SameDay City terms and conditions Terms and conditions for other services View and download the FXF 100 Series Rules Tariff for FedEx Freight, and the terms and conditions for other FedEx services. • FedEx International Premium® and FedEx International Express Freight® • FedEx® International Document Preparation • FedEx International Controlled Export • FedEx Freight Terms and conditions for other services $WWDFKPHQW'6HUYLFH*XLGH U.S. shipments FedEx Express Terms and Conditions 136 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Effective January 4, 2021 Updated April 19, 2021 Contents U.S. shipments Definitions 137 Non-waiver 138 Account numbers 138 Alcoholic beverages 139 Animals, ornamental marine life (including live fish) and animal carcasses 139 Billing 139 Cartage agents 140 Claims 141 Collect on delivery (C.O.D.) service 141 Credit terms 142 Dangerous goods 142 Data privacy 143 Declared value and limits of liability (not insurance coverage) 143 Delivery Signature Options 144 Dimensional weight (volumetric weight) 144 Extra-large packages 144 Firearms 144 Fuel and other surcharges 144 Inspection of shipments and identification requirement 144 Liabilities not assumed 145 Limitations on legal actions 145 Money-back guarantee policy 146 Overweight packages 146 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 147 Package restrictions (size and weight) 147 Packaging and marking 147 Perishables 147 Pharmaceuticals 148 Pickup and delivery 148 Plants and plant materials 148 Prohibited items 148 Proof of delivery 149 Rate quotations 149 Refusal or rejection of shipments 149 Return options 149 Routing and rerouting 149 Service areas 149 Signature releases 149 Tobacco and tobacco products 150 Undeliverable shipments 150 Warranties 150 For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms. $WWDFKPHQW'6HUYLFH*XLGH These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, supersede all previous terms and conditions, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Express service to which these terms and conditions apply. The contract of carriage as expressed in these terms and conditions constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, and each party warrants that it has not relied and will not be relying upon any evaluation, representation or advice from the other party, its agents, affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) except representations expressly made in writing in these terms and conditions. The downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Tariff. The FedEx Express Terms and Conditions and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. FedEx reserves the right to unilaterally modify, amend, change or supplement the FedEx Service Guide, including, but not limited to, the rates, services, features of service, and these terms and conditions, without notice. Only an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx Customer Automation agreement. To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation agreement and these FedEx Express Terms and Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Any failure to enforce or apply a term, condition, or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to enforce or apply such a term, condition or provision in the future. U.S. shipments The following pages contain the FedEx Express Terms and Conditions applicable to the transportation of any package, document, envelope, skid, container or other item by FedEx Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, manifests, airbills, labels, shipping software and stamps when shipping between points within the U.S., including Hawaii and Alaska. See the International Shipments section when shipping to or from international points, including points between Puerto Rico and the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground and the FedEx SameDay City Tariff when shipping by FedEx SameDay City. If there is a conflict between these terms and conditions and the terms and conditions on any FedEx airbill, manifest, stamp, shipping label or other transit documentation, the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control. Rates and service quotations by our employees and agents are based upon information you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. • Shippers may request FedEx One Rate pricing for qualifying FedEx Express shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate section of this Service Guide for details. For the most current information regarding areas served and delivery commitments, contact FedEx Customer Service at 1.800.463.3339. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. “Airbill” means any shipping document, manifest, label, stamp, electronic entry or similar item used to tender shipments to FedEx Express for transportation. Originals must be used (photocopies are not accepted). ù¾ßââרâÛíÛßÝÞêú and “chargeable weight” mean the weight used to calculate the rate. The billable weight and chargeable weight are the greater of actual or dimensional weight. ù¾ëéßäÛééÚ×ïú means Monday through Friday except for the following holidays: Memorial Day New Year’s Day Independence Day Constitution Day (Puerto Rico only) Labor Day Good Friday (Puerto Rico only) Thanksgiving Day Three Kings Day (Puerto Rico only) Christmas Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. ù¾ëéßäÛééÚÛâßìÛèïú means any delivery that is not a residential delivery. “Commercial delivery” means any delivery that is not a residential delivery. “Consolidator” means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx Authorized ShipCenter locations and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging Agreement with FedEx. “Customer,” “sender” or “shipper” means the person whose name is listed on the airbill as the sender. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation and its officers, employees and agents (but does not include cartage agents). “FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise. “FedEx One Rate” is a pricing option for FedEx Express shipments that includes any applicable residential surcharges, delivery area surcharges and fuel surcharge. FedEx One Rate is subject to other charges including, but not limited to, on-call pickup, Saturday delivery, FedEx Delivery Signature Options, additional declared value, and address or account corrections. Shippers are required to use FedEx Express packaging and FedEx Express U.S. shipping services (FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver). To qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and FedEx paks, boxes and tubes must weigh 50 lbs. or less. “Freight” means any single piece, skid or freight handling unit with a chargeable weight greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is unitized or bundled and individually identified with or without a forkliftable base. “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or supplemented. “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛú means any single parcel or piece with a chargeable weight of 150 lbs. or less. U.S. shipments FedEx Express Terms and Conditions 137 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH Any fraction of a pound is rounded up to the next-higher pound. ùÌèååÜåÜÚÛâßìÛèïú means electronically captured delivery information, which may include date, time, location and signature information. “Recipient” means the person whose name is listed on the airbill as the recipient. “Reroute” means to deliver a shipment to an address different from that specified on the airbill, and includes a change: (1) from one street address to another in the same city and state; (2) from directions to Hold at Location to a request for delivery to another location; (3) from the delivery instructions on the airbill to a request to Hold at Location; or, (4) from one Hold at Location address to another in the same city and state. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. Note: Reroute does not apply to requests made by the recipient using FedEx Delivery Manager to request delivery to another address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. “Residential pickup” means a pickup from a home or private residence, including locations where a business is operated from the home. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. “Return option” means FedEx Print Return Label, FedEx Email Return Label, FedEx Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag. “Service failure” means delivery of your package 60 seconds or more after our published delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more pieces, either packages or freight, moving on a single airbill. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare the rates paid by FedEx account holders who do not have discounts applied to their account and who charge their shipping to their FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, C.O.D. charges, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëú or “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. Non-waiver Any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision. Account numbers All shipments originating in the U.S. and paid for with cash, check, debit or credit card must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must pay by cash (not accepted at all FedEx locations), check, money order or credit card. Payment is required when you give us your package. For “Bill Sender” and “Bill Third Party” transactions, packages will not be accepted unless you provide a valid FedEx account number. For “Bill Recipient” transactions, packages can be tendered without payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account number or pay with cash, check or money order at time of delivery. If the recipient refuses to pay, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling fees. For customers utilizing our electronic systems, a valid FedEx account number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any purpose other than shipping with FedEx, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any supplies, materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. Except for Canada- and Puerto Rico-based accounts, international account numbers may not be used for shipments between two points within the U.S. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package being delayed, rejected or returned until arrangements for payment are completed. If the account number to be billed is not valid, the shipment may be delayed until an alternative form of payment is secured. If a package is held or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the Service Failure Money-Back Guarantee Policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages shipped by us shall be subject to these terms and conditions, as modified, amended or supplemented. FedEx may provide trade credit information on its account holders to credit bureaus. U.S. shipments FedEx Express Terms and Conditions 138 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Definitions, cont.) $WWDFKPHQW'6HUYLFH*XLGH Alcoholic beverages Only licensed entities holding a state and federal license or retailers holding a state license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx account executive. A. ÈßÙÛäéÛÛêåÈßÙÛäéÛÛ FedEx will accept alcohol shipments (beer, wine and spirits) when both the shipper and recipient are either licensed wholesalers, licensed dealers, licensed distributors, licensed manufacturers, licensed retailers or licensed importers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. ¾ ÈßÙÛäéÛÛêå¿åäéëãÛè FedEx will accept wine shipments from licensed entities directly to consumers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. Shipments of beer or spirits to consumers are prohibited. Animals, ornamental marine life (including live fish) and animal carcasses A. FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Animal Desk (call 1.800.405.9052). If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/ tropical fish and beneficial insects on an exception basis under the following conditions: 1. Shipments must be from a business to a business (from a breeder to a pet store, for example). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. ¾FedEx Express does not accept animal carcass shipments as part of its regular- scheduled service. FedEx Express may accept certain shipments of animal heads and other parts for taxidermy if properly packaged. If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal carcass, organ or part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. Exception: If the animal carcass, organ or part meets the definition of an infectious substance (UN 3373, Biological Substance Category B; UN 2814, Infectious Substances Affecting Humans; or UN 2900, Infectious Substances Affecting Animals) as defined by the International Air Transportation Association (IATA) Dangerous Goods Regulations, then although approval from the FedEx Animal Desk is required, approval from FedEx Packaging Design and Development is not required. Instead, the shipment must be offered per the current IATA Dangerous Goods Regulations, available at iata.org. Refer to the Dangerous Goods section of these terms and conditions or call 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/Hazardous Materials Hotline for more information (outside the U.S. call 1.901.375.6806). Contact your FedEx account executive for details and additional requirements. ¾ßââßäÝ A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account number must appear on the airbill, and the account must be in good credit standing. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. (See section H, Billing and Special Handling Fees.) ¾ “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. service.) The recipient’s FedEx account number must be provided on the airbill at the time of shipment, or by the recipient at the time of delivery, and must be in good credit standing. If an account number in good credit standing is not provided, the recipient must pay for the shipment at the time of delivery. C. “Bill Third Party” means charges will be billed to someone other than the sender or recipient. Charges for shipments within the U.S. may be billed only to a third party in the U.S. In order to choose this billing option, the FedEx account number of the third party must appear on the airbill at the time it is tendered and the account must be in good credit standing. D. We reserve the right to verify the method of payment for any shipment and to refuse any shipment for which the method of payment cannot be verified. E. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. F. For packages tendered for transportation with a FedEx Express Prepaid Stamp, FedEx reserves the right to bill the customer for packages that are overweight or require special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. G. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAY ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx returns shipments, please see Return Options. H. ¾ßââßäÝ×äÚÏæÛÙß×âÄ×äÚâßäÝÂÛÛé 1. A special handling fee will be charged when no account number appears on the airbill or when an incomplete, inaccurate or invalid account number appears on the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without a FedEx account number, we will attempt to determine the correct account from our records and bill the account for all charges and fees, plus the special handling fee. Any applicable discount will apply. If, however, we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender, and no discount will be allowed. See Rates in the FedEx Service Guide for details. 2. Payer Rebilling. A special handling fee will be charged to the sender for each request for a change to billing instructions for a package. We will accept requests for change to billing instructions up to 90 days from the invoice date. Requests for rebilling of transportation charges must be received via one of the approved channels: a. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or b. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or c. Submit your request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). Your request for a rebill of transportation charges must include the current invoice number, the FedEx tracking number, amount and the new FedEx account number that you want to rebill; or d. Submit the request via our automated interactive voice response system at 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, the current invoice number, the FedEx tracking number and the new FedEx account number that you want to rebill. 3. A $20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. I. Electronically captured data will be used for billing purposes in the event a billing copy of the airbill is not available at the time of billing. J. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. K. Payment at the airbill level or tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Airbill or tracking number must be provided with corresponding invoice number. Any customer not using EDI or FedEx Billing Online should mail payment and remittance to the address below corresponding to the billing address state: (By U.S. Postal Service) For billing addresses in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, PR, RI, SC, VA, VT or WV, mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 U.S. shipments FedEx Express Terms and Conditions 139 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH For billing addresses in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY, mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 For billing addresses in AL, AR, FL, GA, LA, MS, OK, TN or TX, mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 For billing addresses in AZ, CA, HI, NV, OR or UT, mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 ÈIf you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 M. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call Revenue Services at 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com. N. Invoice Adjustments/Overcharges: 1. We reserve the right to audit shipments to verify service selection, shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are solely responsible for (i) accurately completing all sections of the airbill, (ii) accurately entering shipment information into any electronic shipping device and (iii) providing original shipping labels with a unique tracking number for each package in a shipment. If you fail to provide or correctly enter this information and documentation, you will be billed and agree to pay based on our estimate of the number of packages transported and either the dimensional weight at the time of billing or a standard default weight-per-package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx Priority Overnight or FedEx 1Day Freight, whichever is applicable. 3. Our money-back guarantee policy governs and is the exclusive remedy for requests for refunds or credits related to service failures. (See the Money-Back Guarantee Policy section for applicable notice provisions and other conditions.) If the money-back guarantee is suspended or revoked, there is no remedy. 4. Requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, money order or credit card). 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via fedex.com/us/customersupport/email/express_ground. html (select Billing/Invoicing as the category). All adjustment requests must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or d. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or e. Send your request to: FedEx Revenue Services 3965 Airways Boulevard Module G Memphis, TN 38116 A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 8. We will not be liable for any invoice adjustment unless you comply with the notice requirements described above. The filing of a lawsuit against us does not constitute compliance with these notice provisions. For additional information or assistance regarding billing issues, contact Revenue Services at 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday through Friday. O. Additional Taxes. If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service. ÌThe shipper and any other party who is liable for payment are responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. ÍAt our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. R. FedEx will charge for the category of service selected by the shipper, notwithstanding any requests for a different delivery time or date, including but not limited to, requests made by the recipient using FedEx Delivery Manager. Cartage agents We provide pickup and delivery service to points within our primary service areas. Service outside our primary service areas may be provided through cartage agents. For more information, please call Customer Service at 1.800.463.3339 or Express Freight Customer Service at 1.800.332.0807. A. Our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us (see the Money-Back Guarantee Policy section). The delivery commitment time begins when the cartage agent tenders the shipment to us and ends when a shipment is available for pickup by you or a cartage agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by us for all purposes. Except as stated below for FedEx Express Freight shipments, we are not responsible for service failures as a result of cartage agent pickups or deliveries. ¾ For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6) and when FedEx arranges delivery by a cartage agent, our delivery commitment time and U.S. shipments FedEx Express Terms and Conditions 140 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH money-back guarantee policy apply to both the portion of the transportation handled directly by us and to the portion of the transportation handled by the cartage agent. (See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipments originating in extended service areas (H4, H5, H6, H7) the delivery commitment time begins when the cartage agent tenders the shipment to FedEx. C. For FedEx Express Freight shipments destined to H7 extended service areas, our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us. The delivery commitment time ends when a shipment is available at the FedEx location for pickup by you or a cartage agent. We are not responsible for service failures as a result of cartage agent pickups from, or deliveries to, H7 extended service areas. D. If you elect to make arrangements for pickup or delivery directly with a cartage agent, you are responsible for all charges and fees assessed by the cartage agent. The invoice you receive from us will reflect only our charges and fees. E. A special handling fee applies; see Rates in the FedEx Service Guide. F. Cartage agents are independent contractors. They are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions. Claims A. We must receive notice of a claim due to failure to properly collect or deliver a C.O.D. payment within 21 calendar days after delivery of the shipment. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage claims) or shortage within 60 calendar days after delivery of the shipment. (See the Money-Back Guarantee Policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine months after the package was tendered to FedEx Express for shipment. ¾ Notice of claims for which you are seeking more than US$100 must be in writing. All claims must be made within the time limits set forth previously. C. Your notice of claim must include complete shipper and recipient information, as well as the FedEx tracking number, date of shipment, number of pieces, and shipment weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (A) through (B) will result in denial of your claim, and we will have no liability or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with these notice provisions. D. Written documentation supporting the amount of your claim must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof of payment, or other records. These documents must be verifiable to our satisfaction. E. We are not obligated to act on any claim until all transportation charges have been paid. The claim amount may not be deducted from these charges or from any outstanding balance owed to us. F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises as well as the right to retrieve the damaged package for inspection at a FedEx facility. The terms and conditions applicable to the original shipment (including any declared value) will govern the disposition of all claims in connection with the shipment, including any claim relative to the retrieval, inspection or return of the package. When a package is picked up for inspection, a receipt for the damaged package will be provided if requested by the recipient. All of the original shipping cartons, packing and contents must be made available for our inspection and retained until the claim is concluded. FedEx reserves the right to request a self-inspection requiring proof of damage in the form of photographs of the carton, inner packaging and damaged contents. If requested, this documentation must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. G. Except in the case of concealed damage, receipt of the shipment by the recipient without written notice of damage on the airbill is prima facie evidence that the shipment was delivered in good condition. H. We do not accept claims from customers whose packages were tendered to FedEx through a package consolidator. (See the Package Consolidators [Including FedEx Authorized ShipCenters] section.) I. Shipment-status information is not intended or permitted to be used as the basis to file a claim. J. Only one claim can be filed in connection with a shipment. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. K. In the event that a sender requests FedEx to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. È When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall vest with us. M. You can file a claim in the following ways: 1. Submit claims online at fedex.com/us/claimsonline. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service to: FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126 3. Call customer service at 1.800.463.3339 (say “claims”) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address listed above. N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF YOUR CLAIM. Collect on delivery (C.O.D.) service A. We offer a collect-on-delivery service consisting of transportation of packages, collection of a payment instrument issued by or on behalf of the recipient and delivery of a payment instrument to the shipper. The shipper is responsible for specifying on the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or third-party electronic shipping system, the amount (the C.O.D. amount) and the form of payment to be collected. We do not offer a cash-on-delivery service. ¾ If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect a cashier’s check, official check or money order. If the shipper marks UNSECURED PAYMENT, we will collect a personal check, certified check, cashier’s check, official check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS, CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be collected at the time of delivery. C. Performance of the C.O.D. service does not make us the agent of the shipper for any purpose whatsoever, including, but not limited to, completion of the sale of the goods by the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay the C.O.D. amount via the requested instrument, the shipment will be returned to the shipper, and no refund or credit of either the transportation charges or the C.O.D. charge will be given. D. Checks (including cashier’s, official, certified, business and personal checks) and money orders for the C.O.D. amount will be collected at the shipper’s sole risk, including, but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with respect to any such instrument. E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. (See the Declared Value and Limits of Liability section.) F. The original transportation of packages, collection of the payment instrument and delivery of the payment instrument are considered a single shipment. The terms and conditions in the Declared Value and Limits of Liability section are applicable to all C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express Freight service, if no value is declared, our maximum liability is the greater of US$100 or US$1 per pound. G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, failure to collect the C.O.D. amount, failure to collect the specified form of payment, collection of an instrument in the wrong amount, or failure or delay in delivering the payment instrument is limited to the declared value, subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. H. If the shipper sends more than one package on a single C.O.D. airbill, the total declared value for all of the packages must be written in the appropriate airbill section. Our maximum liability will be limited to the total value declared subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. I. The payment instrument will be forwarded to the shipper via FedEx Standard Overnight where available, and otherwise via FedEx 2Day, and will be directed to the shipper’s address for the account number on which the C.O.D. shipment was shipped. U.S. shipments FedEx Express Terms and Conditions 141 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Cartage agents, cont.) $WWDFKPHQW'6HUYLFH*XLGH Return C.O.D. service from Hawaii may be delayed one day due to transit time. J. Our money-back guarantee policy applies to transportation charges as well as to the additional charge for C.O.D. service and is the exclusive remedy for refund or credit of these charges in the event of a service failure. See the Money-Back Guarantee Policy section for complete conditions and limitations. When the money-back guarantee is suspended or revoked, there is no remedy. K. If 20% or more of a sender’s C.O.D. shipments are refused, or a sender requests changes to the C.O.D. amount for 10% or more of its C.O.D. shipments, FedEx has the option to revoke any discounts applicable to the sender’s account without notice (including discounts for non-C.O.D. shipments) and to impose a special handling fee of US$30 per shipment. È C.O.D. transportation charges must be charged to the sender’s FedEx account number. M. C.O.D. is not available for shipments rated with FedEx One Rate pricing. Credit terms A. We do not provide individual consumer credit privileges. ¾ As a condition of extending credit privileges, FedEx reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. C. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. D. The invoice date begins the credit term cycle, and payment is due within 15 days from the invoice date. A late payment fee will be assessed if your payment is not received by FedEx by the invoice due date. The late payment fee will equal 6% of the total past-due balance of any invoice that is past due. Failure to keep your FedEx account current will result in your account being placed on cash-only status. This status may impair your ability to use our services, delay your shipments, and may result in the loss of any applicable discounts. E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. F. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. G. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, including but not limited to late fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require you to secure the account with a form of payment as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, all fees and expenses are paid. H. Customers requesting removal from cash-only status must contact the Recovery Collections department at 1.800.506.7580. I. At our sole discretion, we may apply payments made on your account to any unpaid invoice issued on your account. J. Requests for research or refunds of payment must be received within 60 days from the date of payment. Dangerous goods A. All packages containing dangerous goods must comply with the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with all FedEx Express variations listed in the current edition of the IATA Dangerous Goods Regulations. The shipper is responsible for complying with all packing requirements and appropriate marking and labeling of the package, documentation, as well as compliance with applicable local, state, and federal laws, regulations, ordinances and rules. The shipper is also responsible for ensuring the recipient complies with all applicable local, state and federal laws, regulations, ordinances and rules for applicable hazard classes. ¾ Shippers must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, human and animal specimens, and pathogens or infectious materials. C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with the following exceptions: 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes and tubes; and 2. Biological Substance, Category B (UN 3373) shipments may be shipped in the following FedEx packaging: a. FedEx UN 3373 Pak overwrap (all inner packaging must meet UN 3373 regula- tory requirements; see the Packaging UN 3373 Shipments guide at fedex.com/ packaging). b. FedEx Medium Clinical Box or FedEx Large Clinical Box (with required inner packaging and markings on the box, and use as allowed by regulatory require- ments), or the following FedEx Temp-Assure cold shipping boxes: Small Cold Box Standard Duration, Medium Cold Box Standard Duration, Medium Cold Box Extended Duration, Large Cold Box Standard Duration and Large Cold Box Extended Duration. Blood, urine and other specimens not containing infectious substances can be shipped in the FedEx Clinical Pak overwrap with required inner packaging and markings, and use as allowed by the regulatory requirements (see the Clinical Packaging Guide at fedex.com/packaging). The shipper assumes sole responsibility for compliance with all applicable governmental regulations. For more information on FedEx guidelines, go to fedex.com/packaging and read our brochures on packaging clinical samples and Biological Substance, Category B (UN 3373) specimens. D. Shipments containing dangerous goods are not eligible for FedEx Express return options, except dry ice, which may be shipped using the FedEx Print Return Label and the FedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See the Dangerous Goods section at fedex.com for a list of dangerous goods that are not assessed a surcharge. E. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment. F. FedEx is not required to add dry ice to packages in its system, nor to provide re-icing services. G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express does not accept waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries (see IATA variation FX–04). H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a problem with an undeliverable dangerous goods shipment. If the recipient refuses a package containing dangerous goods, or the package leaks or is damaged, it will be returned to the shipper, if possible. If the shipper refuses to accept the returned shipment, or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for all costs, fees and expenses it incurs in connection with the cleanup and disposal of the package. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx Dangerous Goods shipping requirements. I. We have the right to refuse any package with an odor or any package that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees, and expenses it incurs in connection with the cleanup of such damage or contamination. J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as noted below: 1. Biological Substance, Category B (UN 3373) shipments can be placed in FedEx Drop Boxes in the U.S. and Puerto Rico and dropped off at participating Walgreens loca- tions. If FedEx Drop Boxes are not available at FedEx Office Print and Ship Center locations, UN 3373 shipments can be handed over the counter for acceptance. Contact your local FedEx Office Print and Ship Center location for service ques- tions. U.S. shipments FedEx Express Terms and Conditions 142 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Collect on delivery [C.O.D.] service, cont.) $WWDFKPHQW'6HUYLFH*XLGH 2. FedEx Express shipments containing permitted IATA Section II lithium batteries are allowed at FedEx Office Print and Ship Center locations and may be placed in FedEx Drop Boxes. K. The shipper must provide all required information and complete all boxes pertaining to dangerous goods on the FedEx airbill. Shippers utilizing electronic systems to ship dangerous goods must select, as appropriate to the electronic system, the special services, handling or flag to indicate that their shipment contains dangerous goods. ÈNote: We are required by law to report improperly declared or undeclared shipments of dangerous goods to the U.S. Department of Transportation (DOT). The shipper may be subject to fines and penalties under applicable law. The DOT/Federal Aviation Administration (FAA) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When individuals tender a shipment containing dangerous goods it must be properly classified, packaged, marked, labeled and identified as dangerous goods, and include the correct dangerous goods documentation. M. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) N. We are required to maintain proper segregation of incompatible dangerous goods on all vehicles and aircraft. This necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. O. Accessible dangerous goods can be shipped via FedEx First Overnight Freight and FedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goods can be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight to and from primary and extended service areas. Ì. For more information, see Shipping Dangerous Goods via FedEx Express at fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous goods, you may call 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside the U.S. call 1.901.375.6806). Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value and limits of liability (not insurance coverage) A. The declared value of any package represents our maximum liability in connection with a shipment of that package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It is the shipper’s responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper. You may transfer this risk to an insurance carrier of your choice through the purchase of an insurance policy. Contact an insurance agent or broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. ¾ With respect to U.S. express package services, unless a higher value is declared and paid for, our liability for each package is limited to US$100. For each package exceeding US$100 in declared value, an additional amount will be charged for each US$100 in value or fraction thereof. See Rates in the FedEx Service Guide for details. C. With respect to FedEx Express Freight services, unless a higher value is declared and paid for, our liability for each freight handling unit is limited to US$100 or US$1 per pound, whichever is greater. When the declared value exceeds the greater of US$100 or US$1 per pound per shipment, an additional amount will be charged for each US$100 (or fraction thereof) of additional declared value. See Rates in the FedEx Service Guide for details. D. Except as limited below, the maximum declared value per package in any FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value per shipment for FedEx SameDay is US$2,000. E. Except as limited below, the maximum declared value per each freight handling unit in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx 3Day Freight shipment is US$50,000. F. Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value of US$1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited- edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities. 6. Plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery). 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 12. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. 13. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. G. The maximum declared value for the contents of any FedEx Envelope or FedEx Pak is US$500. Goods with a value (actual or declared) exceeding US$500 should not be shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items shipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.) H. When the shipper sends more than one package on an airbill, the total declared value for all the packages moving on the airbill must be written in the appropriate section of the airbill. Our liability will be limited to the total declared value (not to exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of US$2,000, as described in this section). The declared value for each package will be determined by dividing the total declared value by the number of packages on the airbill unless you provide verifiable evidence supporting a different allocation. I. If a multiple-piece shipment is tendered to FedEx skidded, stackable, forkliftable, banded and/or shrinkwrapped as a single freight handling unit, the maximum declared value for that single freight handling unit is US$50,000 and not US$50,000 per package contained within that multiple-piece shipment. J. The maximum declared value we offer for shipments tendered to FedEx using FedEx Stamps purchased from anyone other than FedEx is US$100. K. The maximum declared value for FedEx Print Return Label and FedEx Email Return Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2Day U.S. shipments FedEx Express Terms and Conditions 143 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Dangerous goods, cont.) $WWDFKPHQW'6HUYLFH*XLGH Freight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTag shipments is US$50,000. We are not liable for any damage to a shipment or any claim arising out of the use of a return option unless the shipment was lost during delivery or there was visible damage noted by the FedEx courier at the time of delivery. We are not liable for any concealed damage to items returned using FedEx Print Return Label, FedEx Email Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the recipient without notice of damage on delivery is prima facie evidence that the shipment was delivered in good condition. Our liability for any loss or damage will not exceed the actual amount of the damage or the declared-value amount, whichever is lower. All other terms and conditions related to FedEx Express claims regulations apply for shipments sent via a FedEx return option. È ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN ÐÄÁÂÁÀÁÔÏÁÎÒÅ¿ÁÃÑÅÀÁÅÏÊÑÈȽÊÀÒËÅÀËÑν¿¿ÁÌнʿÁÂËο½ÎÎŽÃÁË ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. N. The shipper is responsible for accurately completing the airbill or other shipping documents, including completion of the declared-value section. We cannot honor requests to change the declared-value information on the airbill. O. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. Ì Additional restrictions may apply to a shipment if sent pursuant to an airline interline agreement. Í In the event that FedEx Office procures, accepts tender of, performs, or otherwise undertakes the transportation, delivery or release of a package by FedEx Express, whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in these terms and conditions or otherwise available to FedEx Express as if such provision were expressly for its benefit. Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or to all destinations. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx may reattempt delivery. ¾ Direct Signature Required. FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx may reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from someone at least 21 years old (government-issued photo identification required) at the delivery address. If there is no eligible recipient at the delivery address, FedEx may reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. Indirect Signature Required is not available for shipments to nonresidential addresses. F. Choosing a delivery signature option overrides a signature release. (See the Signature Release section.) G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. H. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and Rerouting sections. Dimensional weight (volumetric weight) Transportation charges may be assessed based on dimensional weight, which is a volumetric standard. Dimensional-weight pricing is applicable on a per-package or per-shipment basis to all shipments in customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges from FedEx. See the Dimensional Weight description in the Other Transportation-Related Fees and Shipping Informationn section of the FedEx Service Guide for additional details. Extra-large packages Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined (“extra-large” packages) may be accepted as FedEx Express Freight U.S. shipments. These pieces do not have to be palletized (skidded), stackable or forkliftable. Dimensional- weight pricing is applicable on a per-freight-handling-unit basis for extra-large packages. The chargeable weight is the greater of the actual weight or dimensional weight for extra- large packages and is applied on a per-freight-handling-unit basis. Each freight handling unit is also subject to a minimum billable weight of 151 lbs. regardless of its actual weight. The length and girth of a package is length plus (2 times the height) plus (2 times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. Firearms A. FedEx Express will transport and deliver firearms, antique firearms and replica firearms, all as defined by the United States Gun Control Act of 1968, as well as muzzleloaders and black powder firearms (collectively “firearms”), between areas served in the U.S., but only between: 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; law enforcement agencies of the U.S. or any department or agency thereof; and law enforcement agencies of any state or any department, agency or political subdivisions thereof; or 2. Where not prohibited by local, state and federal law, from individuals to licensed importers, licensed manufacturers or licensed dealers (and return of same). ¾ If your shipment contains firearms, select the Direct Signature Required or Adult Signature Required Delivery Signature Option, depending on the requirements of your shipment. See the Delivery Signature Options section for details. Firearms shipments are not eligible for signature release or indirect delivery. C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot ship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Drop Box. Firearms shipments are not eligible to be held at Hold at Location facilities. D. Upon presenting the package for shipment, the person tendering the shipment to FedEx Express is required to notify FedEx Express that the package contains a firearm. The outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. E. The shipper and recipient must be of legal age as identified by applicable law. F. The shipper and recipient are required to comply with all applicable government regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. G. FedEx Express will transport ammunition when packed and labeled in compliance with local, state and federal law, and the Dangerous Goods section of this Service Guide. Ammunition is an explosive and must be shipped separately as dangerous goods. You agree not to ship loaded firearms or firearms with ammunition in the same package. Fuel and other surcharges We reserve the right to assess fuel and other surcharges on shipments without notice. The duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. Inspection of shipments and identification requirement We may, at our sole discretion, open and inspect any shipment without notice. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. U.S. shipments FedEx Express Terms and Conditions 144 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Declared value and limits of liability [not insurance coverage], cont.) $WWDFKPHQW'6HUYLFH*XLGH ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Express had knowledge that such damages might be incurred. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: A. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. ¾ The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. C. Your violation of any of the terms and conditions contained in the FedEx Express Terms and Conditions, as amended or supplemented, or on an airbill, including, but not limited to, the improper or insufficient packing, securing, marking and addressing of shipments, or use of an account number not in good credit standing, or failure to give notices in the manner and time prescribed. D. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotion, hazards incident to a state of war, local or national weather conditions, national or local disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems). E. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient, including requests made by the recipient for delivery options using FedEx Delivery Manager. F. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. H. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. I. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. J. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. K. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. È Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. M. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. N. Your use of an incomplete, inaccurate or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. O. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. Ì Performance of any services will not constitute FedEx as the shipper’s or anyone’s agent for any purpose. Í Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. R. The shipment of perishables, unless shipped in accordance with the Perishables section of these terms and conditions. S. The shipper’s failure to provide accurate delivery address information. T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. U. The shipment of any alcoholic beverages or firearms if you fail to comply with the applicable terms and conditions. V. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: 1. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. 2. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. 3. FedEx laptop packaging, for shipments of laptop computers. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. 5. FedEx tablet packaging, for shipments of tablet computers. W. Any shipment containing a prohibited item. (See the Prohibited Items section.) X. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. Õ Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) Z. Failing to deliver or not attempting to deliver a package within the delivery commitment time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed during the originally scheduled delivery time. AA. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. ¾¾Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) CC. Any package where FedEx records do not reflect that the package was tendered to FedEx by the shipper. DD. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. EE. Damages indicated by any shockwatch, tiltmeter or temperature instruments. FF. Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options and Signature Releases sections.) GG. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) HH. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information. II. Dangerous-goods shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Express will not pay a claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee does not apply. JJ. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. KK. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé Any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you file an action within one year from the date of delivery of the shipment or from the date on which the shipment should have been delivered. U.S. shipments FedEx Express Terms and Conditions 145 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH Any right that you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in these terms and conditions including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and we understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against us. You and we agree that FedEx cannot be considered to have breached any obligation to you unless or until we wrongfully deny a claim submitted to us pursuant to the notice periods and requirements contained in these terms and conditions. Finally, you and we agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from us or if you lack knowledge regarding whether such compliance will result in relief from us. You agree that you will not sue us as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to us. The performance of any services does not make us an agent of the shipper or any third party for any purpose. Money-back guarantee policy We offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛ At our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means delivery of your package 60 seconds or more after the published delivery commitment time for the selected service and destination, except as otherwise described in these terms and conditions). This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. ¾ Èßãßê×êßåäé The following limitations apply: 1. Credits for transportation charges will be applied to the payer’s account only, and refunds will be made payable to the payer only. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. Only one refund or credit is permitted per package. In the case of multiple-piece shipments, the money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package. 4. The money-back guarantee for package services destined for areas outside our primary service areas applies only to the portion of the transportation provided directly by us. The money-back guarantee for FedEx Express Freight services destined for areas outside our primary service areas applies to the portion of the transportation provided directly by us and may also apply to the portion of the transportation provided by the cartage agent (see the Cartage Agent section for details). 5. Shipments scheduled for delivery on a holiday will be delivered the next business day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) may cause delivery delays. In both circumstances, the delivery commitment for application of the money-back guarantee policy will be extended for a period equal to the length of the holiday. 6. If a delivery later than the original delivery commitment time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment time for application of the money-back guarantee policy will be adjusted to account for the requested delivery date and/or time. 7. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, the delivery commitment time for application of the money-back guarantee policy will be the next business day at the delivery commitment time for the service originally selected. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The payer’s FedEx account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured. 4. The shipment was scheduled for delivery on the Wednesday immediately prior to Thanksgiving via any FedEx Express U.S. or FedEx Express Freight U.S. service, and was delivered within 90 minutes of the published delivery commitment time for the selected service and destination. 5. The shipment was scheduled for delivery during the seven calendar days before Christmas Day via any FedEx Express U.S. or FedEx Express Freight U.S. service, and was delivered by the end of the day on the published delivery commitment date for the selected service and destination. 6. The shipment was rerouted from the delivery address to a Hold at Location address. 7. The shipment was undeliverable or returned. 8. The shipment contained dangerous goods or dry ice. 9. The shipment was delayed due to an incorrect address or ZIP code or the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package. 10. The shipment was delayed due to security or other regulatory delays, including permanent, regular, or daily security procedures at the recipient location. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). d. For FedEx SameDay or FedEx SameDay Freight requests, submit your request via our telephone billing option at 1.800.399.5999. Note: Requests for a refund of FedEx Delivery Manager delivery-option fees must be made by the recipient online at fedex.com/billingadjustment. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. 2. Your notification of a service failure must include your FedEx account number, if any; the FedEx tracking number; and the date of the shipment. 3. All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. Overweight packages If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered into any electronic shipping device as either FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express Saver, then we may audit and correct the service to an available FedEx Express Freight service. Terms and conditions of the applicable FedEx Express Freight service will apply. If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed for each pound in excess of 150 lbs. If a package U.S. shipments FedEx Express Terms and Conditions 146 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Èßãßê×êßåäéåäâÛÝ×â×ÙêßåäéÙåäê $WWDFKPHQW'6HUYLFH*XLGH weighing more than 150 lbs. is inadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from Puerto Rico, an additional charge of US$2.25 per pound will be assessed for each pound in excess of 150 lbs. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) Package Consolidators are responsible for complying with all applicable requirements in these terms and conditions. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. Package Consolidators are independently owned and operated businesses. F. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. G. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛèÛéêèßÙêßåäééßðÛ×äÚíÛßÝÞê The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed 96 inches in length or 130 inches in length and girth will be considered “oversize” packages. Oversize packages will be rated based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. In addition, an oversize charge will apply; see Rates in the FedEx Service Guide. Packages that exceed 119 inches in length and 165 inches in length and girth may be refused or, if found in the express package network, may be considered for transportation at our sole discretion. These packages also will be rated based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight, and an oversize charge will apply. The length and girth of a package is length plus (two times the height) plus (two times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. You must comply with all applicable local, state and federal laws, including those governing packing, marking and labeling for all shipments. ¾ All packages must be prepared and packed by the shipper for safe transportation with ordinary care in handling in an express-transportation environment. Any articles susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. Each shipment must be legibly and durably marked with the name, address and ZIP code of both the shipper and the recipient. Packages cannot be wrapped in kraft paper. C. You must use packaging in new or like-new condition. All packaging must be large enough to allow cushioning on top, bottom and sides. Contents must be properly packaged to eliminate shifting. To be in like-new condition: • Packaging must not have any holes, tears, dents or creases. • Boxes must have no crushed corners. • All previous shipping labels and barcodes must be covered or concealed. All flaps, seams and edges must be securely sealed with a minimum 2-inch-wide packing tape. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels and rollers must be removed or packaged. D. FedEx Express Saver shipments cannot use the FedEx Small Box, FedEx Medium Box, FedEx Large Box, FedEx Extra Large Box or FedEx Tube, unless rated with FedEx One Rate pricing. E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine and other non-infectious liquid clinical specimens must be shipped inside a sturdy outer packaging. F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be returned to the sender if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage, or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment, and all costs and fees of any type connected with cleanup of any spill or leakage. G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. Packages containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. H. FedEx reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be liable for any damages due to improper packaging. I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found to have improper packaging. J. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers and perishables), are available at fedex.com/packaging. K. For FedEx Express Freight shipments, freight must be on a skid, pallet or other forkliftable base. Boxes should be stacked squarely on the skid without hanging over the edge, and the weight should be distributed evenly on the skid to avoid excess weight being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. ÈFedEx account holders may order supplies via fedex.com or by calling 1.800.463.3339 (say “order shipping supplies”). ÌÛèßéÞרâÛé Shipments containing perishable articles must be packaged for a minimum transit time of at least 12 hours greater than our delivery commitment time for the shipment. Perishables coming from Hawaii to the continental U.S. must be packaged for additional transit time. Shipping perishable articles over a weekend or holiday is discouraged, and packaging such shipments for longer transit times is required. We recommend that you U.S. shipments FedEx Express Terms and Conditions 147 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Overweight packages, cont.) $WWDFKPHQW'6HUYLFH*XLGH ship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx First Overnight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated by FedEx Packaging Design and Development. Information on how to submit your packaging for evaluation is available at fedex.com/packaging. Your failure to use proper packaging releases us from any liability for spoiled perishables that we would otherwise assume (see the Liabilities Not Assumed section). ÌÞ×èã×ÙÛëêßÙ×âé You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details. ÌßÙáëæ×äÚÚÛâßìÛèï A. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the airbill and includes shipments delivered via Indirect Signature Required service. Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses must include the complete street address and ZIP code of the recipient. ¾ If our first delivery attempt of a shipment to a non-residential address is unsuccessful, we may make two additional attempts on the following two consecutive business days. If a package still cannot be delivered, we may hold it for two additional business days and may research its status with the sender, recipient, or both, and receive further instruction. After that time, we will return it to the sender as undeliverable. C. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. D. Any person scheduling a pickup other than the sender must provide a FedEx account number in good credit standing; otherwise, the pickup must be scheduled by the sender. We require a minimum of two hours from the time the shipment(s) will be ready to make the pickup. (Contact FedEx Customer Service for the specific lead times required.) Repeated pickup attempts without packages being ready may result in the cancellation of pickup privileges. E. Proof of pickup is available upon request. You must provide the pickup number or FedEx tracking number (also known as the airbill number). We will not provide proof of pickup unless you provide this information. F. At our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state or federal laws. G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. H. Pickup and delivery may not be available in all areas. I. A return pickup surcharge applies for FedEx Print Return Label, FedEx Email Return Label and FedEx Express Billable Stamp shipments. J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at Location facility. FedEx may also accept requests for delivery options from a recipient using FedEx Delivery Manager. K. At its discretion, FedEx may not deliver or attempt delivery within the delivery commitment time of the service requested, if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed during the delivery commitment time. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. È If a shipper tenders packages that substantially exceed the number, type, size and/ or weight of packages tendered on average for the location by the shipper throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times. M. We reserve the right to assess a Residential Delivery surcharge on any shipment delivered to a home or private residence, including locations where a business is operated from a home, or on any shipment in which the shipper has designated the delivery address as a residence, including shipments where the delivery location has been designated as Residential Delivery in error. Ìâ×äêé×äÚæâ×äêã×êÛèß×âé You must ship plants and plant materials, including seedlings, plant plugs and cut flowers, in accordance with applicable local, state and federal laws. Packages containing these items may be inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx Express is not liable or responsible for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) See guidelines on packaging specific commodities at fedex.com/packaging. ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment, and you agree not to do so: a. Cash and currency. b. Live animals, except as provided in the Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state and federal laws.) c. Animal carcasses, except as provided in the Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. (This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) d. Human corpses, human body parts, human embryos, or cremated or disinterred human remains. e. Shipments that require us to obtain a local, state or federal license for their transportation. f. Shipments that may cause damage or delay to equipment, personnel or other shipments. g. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Dangerous Goods section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. h. Bump fire stocks and other rapid-fire trigger activators. i. Ghost guns and other firearms not containing a serial number. j. Any firearm or other weapon manufactured using a 3-D printing machine. k. 3-D printing machines designed, or that function exclusively, to manufacture firearms. l. Lottery tickets and gambling devices where prohibited by law. m. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. n. Packages that are wet, leaking or emit an odor of any kind. o. Live insects. p. Shipments or commodities that are prohibited by applicable local, state or federal law. q. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). r. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. s. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) t. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration of more than 0.3% on a dry weight basis, except as set out in 21 CFR 1308.35; and synthetic cannabinoids. u. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. v. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. U.S. shipments FedEx Express Terms and Conditions 148 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌÛèßéÞרâÛéÙåäê $WWDFKPHQW'6HUYLFH*XLGH w. Waste or garbage for disposal. x. These additional items are prohibited by FedEx SameDay and FedEx SameDay Freight: – Alcoholic beverages. – Dangerous goods, including Common Fireworks (Division 1.4 explosives). The following dangerous goods are accepted for shipment: dry ice and Biological Substance, Category B (UN 3373). – Firearms. – Live animals, regardless of any approval as provided in the Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. Edible seafood is accepted; see (b) above. – Plants and plant materials. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. ÌèååÜåÜÚÛâßìÛèï A. We will, when available, provide proof-of-delivery information for packages delivered within our primary service areas when requested by the sender, recipient or third-party payer within 18 months of the shipping date. We assume no liability for our inability to provide a record of the proof of delivery. We assume no liability for our inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay service. ¾ When available, we may also provide an image of the signature proof of delivery online at fedex.com. We will, when available and when requested by the sender, recipient or third-party payer, provide an image of the recipient’s signature along with other delivery information that is available in electronic form. The signature proof of delivery is available online at fedex.com or via FedEx Ship Manager software or electronic data interchange (EDI). If requested, we will send to the shipper, recipient or third party a copy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope for a special handling fee (see Rates in the FedEx Service Guide for details). C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the time of delivery and name of the person who received the delivery. Two attempts are made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no further obligation to the customer with respect to proof of performance. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of these terms and conditions. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx Express service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. • Shippers may request FedEx One Rate pricing for qualifying FedEx Express shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate section of this Service Guide for details. Refusal or rejection of shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper or unacceptable packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Return options FedEx Express return options are subject to all other terms and conditions provided in the FedEx Express claims regulations, and as a whole, these terms and conditions. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Routing and rerouting FedEx may accept a request to reroute a shipment subject to the following conditions: 1. A special handling charge will be billed to the account number specified on the FedEx airbill for each rerouted package, and it will appear as an address correction on the invoice. This charge will not be applied when a package is changed to Hold at Location and the FedEx location is in the same city as the city on the airbill. Otherwise, the special handling charges will apply. See Rates in the FedEx Service Guide for details. 2. To reroute a shipment, the sender must call 1.800.463.3339 and provide us with a FedEx account number, the FedEx tracking number, the new destination and a valid contact telephone number for the recipient. A reroute to Hold at Location can also be requested through fedex.com. 3. We may not honor a reroute request from the recipient other than to Hold at Location within the original destination city. 4. Our money-back guarantee policy does not apply to shipments that are rerouted. We have no liability or any remedy for service failure for these shipments. 5. Only one reroute will be allowed per package. 6. We may require photo identification of the person authorized to pick up the package. 7. FedEx may not reroute shipments when Adult Signature Required has been selected or applied as a delivery signature option. 8. Dangerous goods may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) 9. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. We will determine the routing of all shipments, including the mode of transportation used, and may use air transportation, ground transportation or any combination thereof in providing our services. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery. Note: This section does not apply to requests made by the recipient using FedEx Delivery Manager to request delivery to another address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. Service areas Service areas are subject to change without notice. For current service area information on selected ZIP codes, please call 1.800.463.3339. Signature releases A. Shipments with a declared value of less than US$500 may be delivered and released without obtaining a signature when the sender has authorized a release or, at our sole option, upon oral or written instruction from the sender or recipient. A shipment may also U.S. shipments FedEx Express Terms and Conditions 149 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌèåÞߨßêÛÚßêÛãéÙåäê $WWDFKPHQW'6HUYLFH*XLGH be released without a signature if the recipient has provided authorization by signing the Release Delivery Authorization and Indemnification Agreement for Recipients (obtained through your local FedEx Ship Center or your FedEx account executive) or online using FedEx Delivery Manager. We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release packages at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply. ¾ At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: 1. Bill-recipient shipments when the recipient’s FedEx account is not in good credit standing or is not indicated on the airbill. 2. Damaged shipments. 3. Dangerous goods shipments, except those with dry ice as the only dangerous goods in the shipment. 4. Firearms. 5. C.O.D. shipments. 6. Indirect deliveries. 7. Shipments billed to an invalid or missing credit card number. 8. Alcohol shipments. 9. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 10. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion. C. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. When practicable, we will contact the sender for instructions on returning or otherwise disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day, FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender). A. If a package shipment is undeliverable for any reason, we will attempt to notify the shipper to arrange for the shipment’s return. The charges associated with the original shipment remain due and payable within 15 days from the invoice date. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” ¾ Package shipments will be returned via FedEx Express Saver service at the shipper’s expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be returned via FedEx Priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. If the shipment is undeliverable for any other reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The freight shipment will be returned at no additional charge if the freight shipment is undeliverable because of a service failure. If the shipper requests return via another service, our regular rates will apply. If the freight shipment is undeliverable because of a non-service-failure reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. Our money-back guarantee policy does not apply to undeliverable or returned shipments. D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods Service or other appropriate means. A dangerous goods special handling fee applies. The shipper must supply a completed return airbill and all other required documentation. E. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116. U.S. shipments FedEx Express Terms and Conditions 150 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2021 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx. (Signature releases, cont.) $WWDFKPHQW'6HUYLFH*XLGH International shipments (U.S. edition) FedEx Express Terms and Conditions 151 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Effective January 4, 2021 Updated April 19, 2021 Contents International shipments (U.S. edition) Definitions 152 Non-waiver 153 Account numbers 153 Alcoholic beverages 154 Billing 154 Carriage under international conventions 156 Cartage agents 156 Claims 156 Collect on delivery (C.O.D.) service 157 Credit terms 157 Customs clearance 157 Dangerous goods 157 Data privacy 158 Declared value for carriage and limits of liability (not insurance coverage) 158 Delivery Signature Options 159 Dimensional weight (volumetric weight) 160 Duties and taxes 160 Export control laws 160 Extra-large packages 161 Fuel and other surcharges 161 Inspection of shipments and identification requirement 161 Liabilities not assumed 161 Limitations on legal actions 162 Live animals 162 Money-back guarantee policy 162 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 163 Package tracking/tracing 163 Packaging and marking 163 Perishables 164 Pharmaceuticals 164 Pickup and delivery 164 Post office box addresses 165 Prohibited items 165 Proof of performance (verbal) 166 Proof of performance (written) 166 Rate quotations 166 Refusal or rejection of shipments 166 Restrictions 166 Return and import shipping options 166 Routing and rerouting 166 Tobacco and tobacco products 166 Undeliverable shipments 167 Warranties 167 For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms. $WWDFKPHQW'6HUYLFH*XLGH These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, supersede all previous terms and conditions, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Express service to which these terms and conditions apply. The contract of carriage as expressed in these terms and conditions constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, and each party warrants that it has not relied and will not be relying upon any evaluation, representation or advice from the other party, its agents, affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) except representations expressly made in writing in these terms and conditions. The downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Tariff. The FedEx Express Terms and Conditions and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. FedEx reserves the right to unilaterally modify, amend, change or supplement the FedEx Service Guide, including, but not limited to, the rates, services, features of service, and these terms and conditions, without notice. Only an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx Customer Automation agreement. To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation agreement and these FedEx Express Terms and Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Any failure to enforce or apply a term, condition, or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to enforce or apply such a term, condition or provision in the future. International shipments (U.S. edition) The following pages contain the FedEx Express Terms and Conditions applicable to FedEx Express international services and service options (including FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International MailService, FedEx International Economy and FedEx International Economy Freight) from the U.S. to selected international destinations and between Puerto Rico and the U.S., including, but not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, air waybills, labels and shipping software. For international shipments tendered for FedEx International Premium, FedEx International Express Freight or FedEx International Airport-to-Airport, please see the applicable Service Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/us/terms/other- services. (Note: fedex.com URLs are subject to change.) See the U.S. Shipments section when shipping to and from points within the U.S., including Alaska and Hawaii. Shipments originating outside the U.S. for U.S. or other international destinations are subject to local tariffs and the terms and conditions of the FedEx subsidiary, branch or the independent contractor that accepted the shipment. These terms and conditions include terms regarding the importation and customs clearance of shipments into the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. If there is a conflict between these terms and conditions and the terms and conditions on any FedEx air waybill, shipping label or other transit documentation, the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control to the extent they are not in conflict with the rules relating to liability for international carriage established by the Warsaw Convention, as amended, or Montreal Convention, other applicable treaties or any applicable tariff. Rates and service quotations by our employees and agents are based upon information you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements concerning the rates, features of service, and terms and conditions applicable to FedEx Express international services from the U.S. to international locations and many terms regarding importation and inbound clearance of shipments into the U.S. will be controlled by the FedEx Service Guide, as modified, amended or supplemented. For the most current information regarding areas served and delivery commitments, contact Customer Service at 1.800.463.3339 (say “international services” for international information). The term “FedEx Express international services” means these services and service options: FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Economy, FedEx International Economy Freight and FedEx International MailService. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. “Air waybill” means any shipping document, label, electronic entry or similar item used in the FedEx system for the services described in these terms and conditions. Originals must be used (photocopies are not accepted). “Ancillary clearance service” means value-added services that FedEx may provide to accommodate the requirements of regulatory agencies, or that customers may request FedEx (or our assigned broker) to perform on the customer’s behalf. Such services are provided in addition to the normal customs-clearance process. Ancillary clearance services may incur a service fee that will be invoiced to the designated payer of the duty- and-tax invoice. ù¾ßââרâÛíÛßÝÞêú and “chargeable weight” mean the weight used to calculate the rate. The billable weight and chargeable weight are the greater of actual or dimensional weight. ù¾ëéßäÛééÚ×ïú means Monday through Friday except for the following U.S. holidays: Memorial Day New Year’s Day Independence Day Constitution Day (Puerto Rico only) Labor Day Good Friday (Puerto Rico only) Thanksgiving Day Three Kings Day (Puerto Rico only) Christmas Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. The business day may differ in some international locations due to local customs. “Consolidator” means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx Authorized ShipCenter locations and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging Agreement with FedEx. “Customer,” “sender” or “shipper” means the person whose name is listed on the air waybill as the sender. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation and its officers, employees and agents (but does not include cartage agents). “Freight” means any single piece, skid or freight handling unit with a chargeable weight greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is unitized or bundled and individually identified with or without a forkliftable base. “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or supplemented. International shipments (U.S. edition) FedEx Express Terms and Conditions 152 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛúãÛ×äé×äïéßäÝâÛæ×èÙÛâåèæßÛÙÛíßêÞ×ÙÞ×èÝÛרâÛíÛßÝÞêåÜ"âØéåèâÛéé Any fraction of a pound is rounded up to the next-higher pound. “Recipient” or “consignee” means the person whose name is listed on the air waybill as the recipient. “Reroute” means to deliver a shipment to an address different from that specified on the air waybill, and includes a change: (1) from one street address to another in the same city and state, (2) from directions to Hold at Location to a request for delivery to another location, (3) from the delivery instructions on the air waybill to a request to Hold at Location, or (4) from one Hold at Location address to another in the same city and state. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. Note: Reroute does not apply to requests for delivery to another address made by the recipient through methods approved by FedEx. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. “Residential pickup” means a pickup from a home or private residence, including locations where a business is operated from the home. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. “Service failure” means delivery of your package 60 seconds or more after our published delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more pieces, either packages or freight, moving on a single air waybill. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare the rates paid by FedEx account holders who do not have discounts applied to their account and who charge their shipping to their FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and do not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared- value charges, special handling fees, customs duties and taxes, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëúor “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. Non-waiver Any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision. Account numbers All shipments originating in the U.S. and paid for with cash, check, debit or credit card must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must pay by cash (not accepted at all FedEx locations), check, money order or credit card. Payment is required when you give us your package. For “Bill Sender” and “Bill Third Party” transactions, packages will not be accepted unless you provide a valid FedEx account number. For “Bill Recipient” transactions, packages can be tendered without payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account number or pay with cash, check, money order or credit card (if accepted as a form of payment in the destination country) at time of delivery. If the recipient or third party refuses to pay any transportation charges and other fees, including, but not limited to, duties and taxes, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling fees and duties and taxes. For customers utilizing our electronic shipping systems, a valid FedEx account number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any purpose other than shipping with FedEx, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any supplies, materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. Except for Canada- and Puerto Rico–based accounts, international account numbers may not be used for shipments between two points within the U.S. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package being delayed, rejected or returned until arrangements for payment are completed. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a package is held, returned, International shipments (U.S. edition) FedEx Express Terms and Conditions 153 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Definitions, cont.) $WWDFKPHQW'6HUYLFH*XLGH or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the Service Failure Money-Back Guarantee Policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages and freight shipped via FedEx Express international services shall be subject to these terms and conditions, as modified, amended or supplemented. FedEx may provide trade credit information on its account holders to credit bureaus. Alcoholic beverages Only licensed entities holding a state and federal license or retailers holding a state license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx account executive. An ancillary clearance service fee may apply if your shipment requires special import clearance processing; see fedex.com for more information. For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to nonlicensed parties located in the U.S. from an international location. FedEx will accept shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper and recipient are licensed entities. For more information, go to fedex.com/us/wine. The shipper must hold a license from the country of origin issued in accordance with that country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury, Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, dealer, distributor or manufacturer license issued from the state in which the recipient is located. For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when both the shipper and recipient are licensed entities, and wine shipments from licensed entities directly to consumers in a limited number of countries, subject to additional requirements and all applicable laws and regulations. For more information, go to fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer, distributor, retailer or manufacturer license issued from the state in which the shipper is located. Contact your FedEx account executive for complete details. ¾ßââßäÝ A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s FedEx account number must appear in the appropriate section of the air waybill, and the account should be current. FedEx International Next Flight and FedEx International MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender” means the sender will be invoiced for applicable duties and taxes and additional ancillary clearance fees incurred. ¾ “Bill Recipient” means the specified charges will be billed to the recipient. In order to choose this billing option, the recipient’s valid FedEx account number must appear on the air waybill before it is delivered and payment on the account must be current, or the recipient must pay for the package at time of delivery. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, any additional rebilling must be to the sender’s account. The sender is liable for, and will be billed for, all charges and fees in the event the recipient or any third party does not pay. C. “Bill Third Party” means the specified charges will be billed to someone other than the sender or recipient. In order to choose this billing option, the third party’s valid FedEx account number must be entered in the appropriate section of the air waybill and must be in good credit standing. The sender is liable for, and will be billed for, all charges and fees in the event the recipient or any third party does not pay. If the third party refuses to pay, the transportation charges will automatically be billed to the sender and duties and taxes to the recipient. If the third party does not have credit arrangements with FedEx, the sender will automatically be billed. D. Invoices for transportation charges are payable within 15 days of the invoice date. Invoices for duties and taxes are payable upon receipt. E. We reserve the right to verify the method of payment for any shipment and to refuse any shipment for which the method of payment cannot be verified. F. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. G. Ì×ïÛèÎÛØßââßäÝ. At our sole discretion, we may accept requests to change billing instructions from the shipper or current bill-to party up to 90 days from the current invoice date. FedEx must receive prior approval from the new bill-to party for: • Transportation charges being rebilled to a consignee or third party when not due to a FedEx billing error. • Duty-and-tax charges being rebilled to the shipper if originally billed to the consignee and not due to a FedEx billing error. • Duty-and-tax charges being rebilled to the consignee or third party when not due to a FedEx billing error. Requests for rebilling of transportation charges must be received via one of the approved channels: 1. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or 2. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or 3. Submit your request via fedex.com/us/customersupport/email/express_ground.html (select Billing/Invoicing as the category). Your request for a rebill of transportation charges must include the current invoice number, the FedEx tracking number, amount and the new FedEx account number that you want to rebill; or 4. Submit the request via our automated interactive voice response system at 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, the current invoice number, the FedEx tracking number and the new FedEx account number that you want to rebill. H. ¾ßââßäÝ×äÚÏæÛÙß×âÄ×äÚâßäÝÂÛÛé 1. A special handling fee will be charged where no account number appears on the air waybill or where an incomplete, inaccurate or invalid account number appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without a FedEx account number, we will attempt to determine the correct account from our records and bill the account for all charges and fees, plus the special handling fee. Any applicable discount will apply. If, however, we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender and no discount will be allowed. See Rates in the FedEx Service Guide for details. 2. A US$20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. I. Duties and taxes may be assessed on the contents of shipments destined for international locations. If we disburse duties and taxes to a customs agency on behalf of the payer, the payer may be assessed an ancillary clearance service fee based on a flat rate or a percentage of the total amount disbursed (whichever is greater). See the Duties and Taxes section for details. J. Electronically captured data will be used for billing purposes in the event a billing copy of the air waybill is not available at the time of billing. K. Charges in freely convertible currencies other than U.S. dollars are billed to the payer’s account. Charges requiring conversion to a currency other than U.S. dollars will be calculated daily using the median bid price obtained from OANDA, an internet exchange- rate service, except for those currencies where the customary practice is to use local bank rates to convert currency for payers in that country. The median bid price is the average price at which buyers offer to buy currencies from sellers during the given period. These currency conversion rates can be accessed at www.oanda.com. The currency-conversion rate in effect one day prior to the ship date will be used for conversions to non-hyper-inflationary currencies. However, we reserve the right to use the exchange rate at invoice date, as opposed to shipment date, in countries where the currency is volatile. There is an additional exchange fee of 1.75% for conversion from any non-U.S. currency to U.S. dollars, 2.3% for U.S. dollars to any currency, and 2.0% between all non-U.S. currency conversions. The currencies of participating European Union countries will have stationary conversion rates to the euro. There is no exchange fee between currencies related to the euro. Charges in currencies other than the U.S. dollars that are not freely convertible will be converted to U.S. dollars and billed to the payer’s account either at the free-market rate or at the official rate at which FedEx was permitted to purchase U.S. dollars in the relevant currency, at our sole option. È NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO International shipments (U.S. edition) FedEx Express Terms and Conditions 154 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Account numbers, cont.) $WWDFKPHQW'6HUYLFH*XLGH THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx Global Returns shipments, please see Return and Import Shipping Options. M. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the airbill level or tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Payment should be sent using your remittance advice to one of the following: (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Any customer not using EDI or FedEx Billing Online whose billing address is in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 Any customer not using EDI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 Any customer not using EDI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. N. If you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 O. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call Revenue Services at 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com. Ì Invoice Adjustments/Overcharges: 1. We reserve the right to audit shipments to verify service selection, shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are solely responsible for (i) accurately completing all sections of the air waybill, (ii) accurately entering shipment information into any electronic shipping device and (iii) providing original shipping labels with a unique tracking number for each package in a shipment. If you fail to provide or correctly enter this information and documentation, you will be billed and agree to pay based on our estimate of the number of packages transported and either the dimensional weight at the time of billing or a standard default weight-per- package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx International Priority, FedEx International Economy, FedEx International Priority Freight or FedEx International Economy Freight service as selected by us at our sole discretion. For FedEx International Priority and FedEx International Economy services, the recipient’s postal code is critical to correct invoicing (to those countries that are in multiple rate scales). Any omission or incorrect entry will result in a billing based on a default postal code. 3. Our money-back guarantee policy governs and is the exclusive remedy for requests for refunds or credits related to service failures. (See the Money-Back Guarantee Policy section for applicable notice provisions and other conditions.) If the money-back guarantee is suspended or revoked, there is no remedy. 4. Requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, money order or credit card). 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). All adjustment requests must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or d. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or e. Send your request to: FedEx Revenue Services 3965 Airways Boulevard Module G Memphis, TN 38116 A partial payment against an invoice is not considered a request for invoice International shipments (U.S. edition) FedEx Express Terms and Conditions 155 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH adjustment or notice of a refund request. 8. We will not be liable for any invoice adjustment unless you comply with the notice requirements described above. The filing of a lawsuit against us does not constitute compliance with these notice provisions. For additional information or assistance regarding billing issues, contact FedEx Revenue Services at 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday through Friday. Í Additional Taxes. If a value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable excise tax on the air transportation portion of our service. R. The shipper and any other party who is liable for payment are responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. S. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. Carriage under international conventions A. As used in the FedEx Express terms and conditions, “Warsaw Convention” means the Convention for the Unification of Certain Rules relating to International Carriage by Air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including the Montreal Protocol No. 4. “Montreal Convention” means the Convention for the Unification of Certain Rules relating to International Carriage by Air, signed at Montreal, May 28, 1999. “Carrier” includes the air carrier issuing the air waybill and all air carriers that carry the goods or perform any other services related to the carriage. ¾ When the carriage involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention or Montreal Convention may be applicable. The convention governs and, in most cases, limits our liability for loss of, damage to or delay of cargo. C. The Warsaw Convention and the Montreal Convention limit our liability for loss or delay of or damage to your shipment, unless you declare a higher value for carriage and pay the required fee as described below. The interpretation of the relevant Convention’s liability limit may vary depending on the destination country. If the Warsaw Convention as amended by Montreal Protocol No. 4 applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage and pay the required fee. If the Montreal Convention applies to your shipment, our liability is limited to 22 SDRs per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee. D. To the extent not in conflict with the rules relating to liability for international carriage as established by the Warsaw Convention or the Montreal Convention, carriage and other services performed by us are subject to the provisions of the FedEx Service Guide and applicable tariffs as amended from time to time, which are incorporated in the FedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporate headquarters in Memphis, Tenn. E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any particular route or to make connections at any point according to any schedules. You agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. ÐÄÁÎÁ½ÎÁÊËÏÐËÌÌÅÊÃÌȽ¿ÁÏÐĽнÎÁ½ÃÎÁÁÀÐ˽ÐÐÄÁÐÅÉÁËÂÐÁÊÀÁÎ OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE. Cartage agents We provide pickup and delivery to many international locations. A. If you elect to make arrangements for pickup or delivery directly with a cartage agent, you are responsible for all charges and fees assessed by the cartage agent. The invoice you receive from us will reflect only our charges and fees. ¾ Our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us. (See the Money-Back Guarantee Policy section.) The delivery commitment time begins when the cartage agent tenders the shipment to us and ends when a shipment is available for pickup by you or a cartage agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by us for all purposes. We are not responsible for service failures as a result of cartage agent pickups or deliveries. C. A special handling fee applies; see Rates in the FedEx Service Guide. D. Cartage agents are independent contractors. They are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions. Claims A. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage claims) or shortage within 21 calendar days after delivery of the shipment. (See the Money-Back Guarantee Policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine months after the package was tendered to FedEx Express for shipment. ¾ Notice of claims for which you are seeking more than US$100 must be in writing. All claims must be made within the time limits set forth above. C. Your notice of claim must include complete shipper and recipient information, as well as the FedEx tracking number, date of shipment, number of pieces, and shipment weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (A) through (B) will result in denial of your claim, and we will have no liability or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with these notice provisions. D. Written documentation supporting the amount of your claim must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof of purchase, or other records. These documents must be verifiable to our satisfaction. E. We are not obligated to act on any claim until all transportation charges have been paid. The claim amount may not be deducted from these charges or from any outstanding balance owed to us. F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises as well as the right to retrieve the damaged package for inspection at a FedEx facility. The terms and conditions applicable to the original shipment (including any declared value) will govern the disposition of all claims in connection with the shipment, including any claim relative to the retrieval, inspection or return of the package. When a package is picked up for inspection, a receipt for the damaged package will be provided if requested by the recipient. All of the original shipping cartons, packing and contents must be made available for our inspection and retained until the claim is concluded. FedEx reserves the right to request a self-inspection requiring proof of damage in the form of photographs of the carton, inner packaging and damaged contents. If requested, this documentation must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. G. Except in the case of concealed damage, receipt of the shipment by the recipient without written notice of damage on the air waybill is prima facie evidence that the shipment was delivered in good condition. H. We do not accept claims from customers whose packages were sent through a package consolidator. (See the Package Consolidators section.) I. Shipment-status information is not intended or permitted to be used as the basis to file a claim. J. Only one claim can be filed in connection with a shipment. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. K. In the event that a sender requests FedEx to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. È When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall vest with us. M. You can file a claim in the following ways: 1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to all countries served by FedEx Express and U.S.-inbound shipments from Canada. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service to: FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126 3. Call customer service at 1.800.463.3339 (say “claims”) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address listed above. N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF YOUR CLAIM. International shipments (U.S. edition) FedEx Express Terms and Conditions 156 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH Collect on delivery (C.O.D.) service We do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.” will be returned and all related charges will be billed to the sender. Credit terms A. We do not provide individual consumer credit privileges. ¾ As a condition of extending credit privileges, FedEx reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. C. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. D. The invoice date begins the credit term cycle, and payment for transportation charges is due within 15 days from the invoice date. A late payment fee will be assessed if your payment is not received by FedEx by the invoice due date. The late payment fee will equal 6% of the total past-due balance of any invoice that is past due. Failure to keep your FedEx account current will result in your account being placed on cash-only status. This status may impair your ability to use our services, delay your shipments and may result in the loss of any applicable discounts. Duties, taxes and other fees are payable immediately upon receipt of our invoice. If transportation charges and duties and taxes are on the same invoice, all charges are due upon receipt of invoice. E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. F. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. G. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, including but not limited to late fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require you to secure the account with a form of payment as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, all fees and expenses are paid. H. Customers requesting removal from cash-only status must contact the FedEx Recovery Collections department at 1.800.506.7580. I. We may apply payments made on your account to any unpaid invoice issued on your account, at our sole discretion. J. Requests for research or refunds of payment must be received within 60 days from the date of payment. Customs clearance A. All shipments that cross international borders must be cleared through customs. The sender is responsible for making sure goods are shipped in compliance with all customs regulatory requirements, for providing all documentation and information required for the clearance, and for representing and warrantying that all statements and information it provides relating to the goods and the clearance of the shipment are and continue to be true, correct and complete, including the appropriate Harmonized Tariff Schedule Code. Shipments requiring documentation in addition to the FedEx International Air Waybill, the FedEx International Next Flight Air Waybill or the FedEx International MailService Air Waybill (e.g., a commercial invoice) may require additional transit time. WE RESERVE THE RIGHT AT OUR SOLE DISCRETION TO CHARGE YOU WITH ANY PENALTIES, FINES, DAMAGES OR OTHER COSTS OR EXPENSES, INCLUDING BUT NOT LIMITED TO STORAGE FEES, RESULTING FROM AN ENFORCEMENT ACTION BY ANY COMPETENT GOVERNMENT AUTHORITY, OR BY YOUR FAILURE TO COMPLY WITH THE OBLIGATIONS HEREBY LAID OUT. ¾ The sender is responsible at its own expense for making sure goods shipped internationally are acceptable for entry into the destination country and comply with all licensing or permitting requirements when applicable. C. You may also be required to provide additional information to obtain clearance from other regulatory agencies in the destination country prior to delivery to the recipient. Shipments that contain goods or products that are regulated by multiple government agencies within the destination country (such as the Department of Agriculture, the Food and Drug Administration, the Fish and Wildlife Service and the Federal Communications Commission in the U.S. and comparable agencies in the destination country) may require additional time for clearance. All charges for shipment to and return from countries where entry is not permitted are the sender’s responsibility. D. When shipments are held by customs or other agencies due to incorrect or missing documentation, we may attempt to notify the recipient. If local law requires the correct information or documentation to be submitted by the recipient and the recipient fails to do so within a reasonable time as we may determine, the shipment may be considered undeliverable. (See the Undeliverable Shipments section.) If the recipient fails to supply the required information or documentation, and local law allows the sender to provide the same, we may attempt to notify the sender. If the sender also fails to provide the information or documentation within a reasonable time as we may determine, the shipment will be considered undeliverable. We assume no responsibility for our inability to complete a delivery due to incorrect or missing documentation, whether or not we attempt to notify the recipient or sender. E. Where permissible by local law and unless instructed otherwise (e.g., via “FedEx International Broker Select,” described below), we will provide customs clearance of your international shipments, acting in the name of and on behalf of the receiver for the sole purpose of clearing the goods through customs. FedEx will submit your shipment information to customs and other regulatory agencies for clearance. FedEx may charge an ancillary clearance service fee, where applicable, on international shipments for clearance processing, for disbursing duties and taxes to a customs agency on behalf of the payer, for services requested by the sender, recipient or importer of record, or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. The types and amounts of fees vary by country. (See fedex.com/en-us/ancillary-clearance-service.html for a list of ancillary clearance service fees in your destination country.) F. FedEx will not disburse or bill any duties and taxes if the FedEx International Broker Select service has been selected. The Saturday Delivery service option is not available for FedEx International Broker Select shipments. Commodity acceptability and restrictions when using FedEx International Broker Select vary by country. Please contact FedEx Customer Service for destination requirements. G. In some instances, at our option, we accept instructions to use a designated customs broker other than FedEx (or the broker selected by FedEx) or the broker designated by the shipper. In any event, FedEx (or the broker selected by FedEx) reserves the right to clear the shipment if the broker cannot be determined or will not perform clearance, or if complete broker information is not provided (including name, address, phone number and postal code). H. For shipments that must be cleared through customs by the recipient, FedEx will deliver the customs paperwork to the recipient, and delivery of paperwork constitutes timely delivery. I. If acceptable wildlife products are shipped via the FedEx International Broker Select service option for U.S. import, they must be addressed to a broker at one of the 18 designated U.S. Fish and Wildlife ports. J. U.S. import shipments that contain products that originate from wildlife or contain wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife Service clearance. U.S. importers of wildlife products must obtain an import license from the U.S. Fish and Wildlife Service for commercial shipments. K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior Notice for certain shipments containing food or food articles for human or animal consumption prior to their arrival in the U.S. A copy of the FDA Prior Notice confirmation record must be included with the shipping documentation for all foods and food products that require Prior Notice. Dangerous goods A. All packages containing dangerous goods must comply with the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with all FedEx Express variations listed in the current edition of the IATA Dangerous Goods Regulations. All packages containing dangerous goods must comply with the IATA dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the commodities FedEx Express accepts prepared under these regulations. The shipper is responsible for complying with all packing requirements and appropriate marking and International shipments (U.S. edition) FedEx Express Terms and Conditions 157 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH labeling of the package, documentation, as well as compliance with all applicable local, state and federal laws, regulations, ordinances and rules. The shipper is also responsible for ensuring the recipient complies with all applicable local, state and federal laws, regulations, ordinances and rules for applicable hazard classes. Dangerous goods can only be shipped using the FedEx Expanded Service International Air Waybill when using a paper air waybill for express service. ¾ Shippers must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, human and animal specimens, and pathogens or infectious materials. C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with the following exceptions: 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes and tubes; and 2. Biological Substance, Category B (UN 3373) shipments may be shipped in the following FedEx packaging: a. FedEx UN 3373 Pak overwrap (all inner packaging must meet UN 3373 regula- tory requirements; see the Packaging UN 3373 Shipments guide at fedex. com/packaging). b. FedEx Medium Clinical Box or FedEx Large Clinical Box (with required inner packaging and markings on the box, and use as allowed by regulatory require- ments), or the following FedEx Temp-Assure cold shipping boxes: Small Cold Box Standard Duration, Medium Cold Box Standard Duration, Medium Cold Box Extended Duration, Large Cold Box Standard Duration and Large Cold Box Extended Duration. Blood, urine and other specimens not containing infectious substances can be shipped in the FedEx Clinical Pak overwrap with required inner packaging and markings, and use as allowed by the regulatory requirements (see the Clinical Packaging Guide at fedex.com/packaging). The shipper assumes sole responsibility for compliance with all applicable governmental regulations. For more information on FedEx guidelines, go to fedex. com/packaging and read our brochures on packaging clinical samples and Biological Substance, Category B (UN 3373) specimens. D. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment. E. FedEx is not required to add dry ice to packages in its system or to provide re-icing services. F. Each shipment must be accompanied by the 8-1/2" Shipper’s Declaration for Dangerous Goods form when required. Title 49CFR paperwork cannot be used for international dangerous goods shipments (except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments will be refused or returned to the sender. G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express does not accept waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries (see IATA variation FX–04). H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a problem with an undeliverable dangerous goods shipment. If the recipient refuses a package or freight piece containing dangerous goods, or the package leaks or is damaged, it will be returned to the shipper if possible. If the shipper refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup and disposal of the package or freight piece. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx Dangerous Goods shipping requirements. I. We have the right to refuse any package or freight piece with an odor or any package that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees and expenses it incurs in connection with the cleanup of such damage or contamination. J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as noted below: 1. Biological Substance, Category B (UN 3373) shipments can be placed in FedEx Drop Boxes in the U.S. and Puerto Rico. If FedEx Drop Boxes are not available at FedEx Office Print and Ship Center locations, UN 3373 shipments can be handed over the counter for acceptance. Contact your local FedEx Office Print and Ship Center loca- tion for service questions. 2. FedEx Express shipments containing permitted IATA Section II lithium batteries are allowed at FedEx Office Print and Ship Center locations and may be placed in FedEx Drop Boxes. K. The shipper must provide all required information and complete all boxes pertaining to dangerous goods on the FedEx air waybill. Shippers utilizing electronic systems to ship dangerous goods must select, as appropriate to the electronic system, the special services, handling or flag to indicate that their shipment contains dangerous goods. È Note: We are required by law to report improperly declared or undeclared shipments of dangerous goods to the U.S. Department of Transportation (DOT). The shipper may be subject to fines and penalties under applicable law. The DOT/Federal Aviation Administration (FAA) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When individuals tender a shipment containing dangerous goods it must be properly classified, packaged, marked, labeled and identified as dangerous goods, and include the correct dangerous goods documentation. M. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) N. We are required to maintain proper segregation of incompatible dangerous goods on all vehicles and aircraft. This necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. O. For more information, see Shipping Dangerous Goods via FedEx Express at fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous goods, you may call 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside the U.S. call 1.901.375.6806). If you have questions regarding countries served, commodity restrictions by country or service availability, call 1.800.463.3339 and say “international services” for FedEx International Customer Service. Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value for carriage and limits of liability (not insurance coverage) The declared value for carriage of any package represents our maximum liability in connection with a shipment of that package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It is the shipper’s responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper. You may transfer this risk to an insurance carrier of your choice International shipments (U.S. edition) FedEx Express Terms and Conditions 158 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Dangerous goods, cont.) $WWDFKPHQW'6HUYLFH*XLGH through the purchase of an insurance policy. Contact an insurance agent or broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. A. If for any reason the Warsaw Convention or the Montreal Convention (see the Carriage Under International Conventions section) does not govern our liability, our maximum liability for loss, damage or delay, or any claim with regard to any shipment moving to or from the U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever is greater, unless you declare a higher value for carriage and pay a greater charge. The interpretation of the relevant Convention’s liability limit may vary depending on the ÚÛéêßä×êßåäÙåëäêèïÅÜêÞÛÓ×èé×í¿åäìÛäêßåä×é×ãÛäÚÛÚØïÉåäêèÛ×âÌèåêåÙåâÊå! applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage and pay the required fee. If the Montreal Convention applies to your shipment, our liability is limited to 22 SDRs per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee. FedEx International Priority Freight and FedEx International Economy Freight shipments have a maximum declared-value limit of US$100,000 to most destinations. FedEx International Broker Select shipments to many countries are allowed to exceed the country declared-value-for-carriage limit (but not the FedEx International Priority and FedEx International Economy maximum of US$50,000 per shipment). Except as limited below, unless a higher value is declared and paid for, our liability for each package shipped between Puerto Rico and the U.S. is limited to US$100. For each package exceeding US$100 in declared value, an additional amount will be charged. See Rates in the FedEx Service Guide for details. Except as limited below, the declared-value limit for shipments between Puerto Rico and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. For packages shipped between Puerto Rico and the U.S., or sent to any international location, the declared value for carriage cannot be greater than the declared value for customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a declared value for customs and carriage of US$100. ¾ If you declare a higher value for carriage, an additional amount will be assessed for each US$100 (or fraction thereof) by which the declared value for carriage exceeds the US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. C. The maximum declared value for customs and carriage for the contents of a FedEx Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound, whichever is greater. Goods with a value (actual or declared) exceeding US$100 should not be shipped in a FedEx Envelope or FedEx Pak. D. The maximum declared value for customs and carriage for a FedEx international shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under the individual country listing. Except as limited below, the maximum declared value per shipment for FedEx International Next Flight is US$50,000. If a FedEx International Next Flight shipment is tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared value is US$50,000. If more than one FedEx International Next Flight package is shipped on one air waybill, the declared value for carriage of each package will be determined by dividing the total declared value for carriage by the number of packages in the shipment; the liability of FedEx for loss or damage will be limited to the actual value of the package(s) lost or damaged, not to exceed the per-package declared value. E. Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 per pound, whichever is greater. Import of any of the following items may be prohibited by individual countries, and a lower declared-value limitation for a country will control this stated limitation for such items: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities. 6. Plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery). 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. Liquor stamps and tax stamps. 12. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 13. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. 14. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. F. The declared value for carriage cannot be greater than the declared value for customs. G. When the sender has not specified the declared value for carriage of each package on an air waybill, but has specified a total declared value for all packages, the declared value for each package will be determined by dividing the total declared value by the number of packages on the air waybill unless you provide verifiable evidence supporting a different allocation. The declared value of any package in a shipment cannot exceed the declared value of the total shipment. H. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, including, but not limited to, cash or currency, nor misdelivery of information. I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any loss, damage or delay to any package that is not adequately packaged by the shipper. J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. È The shipper is responsible for accurately completing the air waybill or other shipping documents, including completion of the declared-value section. We cannot honor requests to change the declared-value information on the air waybill after tender to FedEx. M. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. N. Additional restrictions may apply to a shipment if sent pursuant to an airline interline agreement. O. In the event that FedEx Office procures, accepts tender of, performs, or otherwise undertakes the transportation, delivery or release of a package by FedEx Express, whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in these terms and conditions or otherwise available to FedEx Express as if such provision were expressly for its benefit. Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or to all destinations. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. Where available, the recipient can sign a FedEx door tag or utilize other FedEx- approved means to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx may reattempt delivery. International shipments (U.S. edition) FedEx Express Terms and Conditions 159 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Declared value for carriage and limits of liability [not insurance coverage], cont.) $WWDFKPHQW'6HUYLFH*XLGH ¾ ÀßèÛÙêÏßÝä×êëèÛÎÛçëßèÛÚ FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx may reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from someone at the delivery address who is at least the age of majority in the destination country. Government-issued photo identification or other identification customarily accepted by local authorities is required. In all cases, if there is no eligible recipient at the delivery address, FedEx may reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. Choosing a Delivery Signature Option overrides a signature release. F. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. G. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and Rerouting sections. Dimensional weight (volumetric weight) Dimensional-weight pricing is applicable on a per-shipment basis to all shipments in customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges by FedEx. See the Dimensional Weight description in the Other Transportation-Related Fees and Shipping Information section of the FedEx Service Guide for additional details. Duties and taxes A. In order to complete clearance of certain items through customs, FedEx may disburse duties and taxes as assessed by customs officials on behalf of the payer and assess a surcharge for doing so. For all shipments, FedEx may contact the payer and require confirmation of reimbursement arrangements as a condition to completion of clearance and delivery, and at our sole discretion, require payment of duties and taxes before release of the shipment to the recipient. ¾ FedEx only provides estimates of customs duties and taxes through the Estimate Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. Final duties and taxes may vary. C. In the event the accuracy or propriety of duties and taxes assessed on a shipment is disputed, FedEx or its designated broker may review the shipping documents tendered with the shipment. If FedEx determines that the duties and taxes were properly assessed, the shipper agrees to pay the duties and taxes. D. In the event we disburse duties, taxes or other fees to a customs agency, including the U.S. Merchandise Processing Fee, on behalf of the payer, the payer will be assessed an ancillary clearance service fee based on a flat rate or a percentage of the total amount disbursed. This ancillary clearance service fee will vary depending upon the destination country. E. If the sender fails to designate a payer on the air waybill, duties and taxes will automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes and Bill Third Party Duties and Taxes are options available only for deliveries to specified locations (call FedEx Express International Customer Service at 1.800.463.3339 and say “international services”). F. REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, THE SENDER IS ULTIMATELY RESPONSIBLE FOR PAYMENT OF DUTIES AND TAXES AND ALL FEES AND SURCHARGES RELATED TO OUR DISBURSEMENT OF DUTIES AND TAXES IF PAYMENT IS NOT RECEIVED. If a recipient or a third party from whom reimbursement confirmation is required refuses to pay the duties and taxes upon request, we may contact the sender. If the sender refuses to make satisfactory arrangements to reimburse FedEx, the shipment may be returned to the sender (in which case, sender will be responsible both for original and return charges), or placed into a general order warehouse or a customs-bonded warehouse, or considered undeliverable. If transportation charges for a shipment are billed to a credit card, FedEx reserves the right to also settle uncollected duties and taxes charges associated with that shipment to the credit card account. G. If FedEx cannot obtain satisfactory confirmation of arrangements to reimburse it for amounts to be disbursed for duties and taxes, a shipment might be delayed. Such delays, or any other failure to comply with these conditions, constitute liabilities not assumed and are not service failures. Accordingly, they are not covered by the money-back guarantee. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) H. Payment for duties and taxes will be made by one of the following means at the sole discretion of FedEx: cash, check (personal or business, provided valid identification is offered), credit card, money order, traveler’s check, or debit or deferment account. FedEx does not accept prepayment of duties and taxes at the time of shipment. I. We assume no responsibility for shipments abandoned in customs, and such shipments may be considered undeliverable. J. In the event that we require confirmation of duties and taxes reimbursement arrangements from the recipient, we will attempt to contact the recipient no later than 12 p.m. on the day the shipment is available for customs clearance in the destination country and inform the recipient of the estimated duties and taxes amount. If an arrangement satisfactory to us is made, the shipment will then be cleared through customs and delivered. If the éÞßæãÛäêÙâÛ×èéÙëéêåãéØï"æãåäêÞÛÚ×ï×èè×äÝÛãÛäêé×èÛÙåäÜßèãÛÚÚÛâßìÛèïíßââØÛ éÙÞÛÚëâÛÚÜåèêÞÛäÛîêØëéßäÛééÚ×ïØï"æãåèêÞÛÛäÚåÜêÞÛâåÙ×âØëéßäÛééÚ×ïÅäêÞÛÛìÛäê we have cleared packages on your behalf and you do not have credit arrangements with FedEx, payment may be required prior to the release of your shipment. Export control laws FedEx Express is headquartered in the U.S. and will not transport shipments that violate U.S. export controls nor export controls in the countries in which we operate, provided they do not conflict with U.S. law. You are responsible for, and warrant, your compliance with all applicable laws, rules and regulations, including, but not limited to, the U.S. Export Administration Regulations, the U.S. International Traffic in Arms Regulations, the U.S. Foreign Assets Control Regulations and applicable export laws and regulations of any country to, from, through or over which your shipment may be transported. You agree, and warrant, that you will comply with all applicable U.S. government sanctions prohibiting the export or re-export of goods, services or technology to countries and regions listed by the U.S. government unilaterally or in coordination with other countries’ sanctions. In addition, no commodities originating or manufactured in any of these countries and regions are accepted for transportation anywhere in the world. For a current list of FedEx countries and regions served see International Express Package Zones: U.S. Export and U.S. Import in the FedEx Service Guide or go to fedex.com/internationalpackages. Any FedEx Returns service shipments that are forwarded to a third country must also comply with the export control requirements of the country of first departure. You agree to furnish such information and complete and attach to the air waybill such documents as necessary to comply with such laws, rules and regulations. In addition, unless licensed or authorized by the relevant government agency or otherwise permitted under applicable laws, you specifically warrant that you will not tender any shipments to us if you or any of the parties involved in the shipment are listed on any of the export controls or sanctions lists published and maintained by: the U.S. Department of Treasury, Office of Foreign Assets Control; the U.S. Department of Commerce, Bureau of Industry and Security; the U.S. Department of State, Directorate of Defense Trade Controls; the United Nations Sanctions Committees; the European Union Council; and any other relevant authority. In addition, you agree and warrant that you will not attempt to ship to any entity owned by any party, in the common ownership interest determined by the relevant listing authority, subject to U.S. government economic sanctions. Any shipments requiring a U.S. Department of State license or authorization, or requiring a U.S. Drug Enforcement Administration export permit, and certain in-bond shipments, must be shipped using our FedEx International Controlled Export service option, only available with FedEx International Priority, FedEx International Priority Freight or FedEx International Priority DirectDistribution services. For further information, go to the FedEx International Controlled Export section on fedex.com/en-us/service-guide/special-handling-services.html. You agree to identify any shipments requiring any other U.S. government export license or permit, and shipments subject to such pre-export regulatory controls and provide us with information and all necessary documentation to comply with the applicable U.S. laws and regulations. You are responsible at your expense for determining U.S. export licensing or permitting requirements for a shipment, obtaining any required U.S. export licenses or permits, and ensuring that the consignee is authorized as required by the applicable laws and regulations of the origin country, destination country, and any country(s) asserting jurisdiction over the goods. Further, you are responsible for ensuring that the end-use or end-user of the items shipped does not violate any specific control policies restricting certain types of exports, reexports and transfers of specifically enumerated items subject to the U.S. Export Administration Regulations. We assume no liability to you or any other person for any loss or expense — including, but not limited to, fines and penalties — if you fail to comply with any export laws, rules or regulations. International shipments (U.S. edition) FedEx Express Terms and Conditions 160 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Delivery Signature Options, cont.) $WWDFKPHQW'6HUYLFH*XLGH Extra-large packages Extra-large packages are pieces weighing less than 151 lbs. (or destination country âßãßêêÞ×êÛîÙÛÛÚ ßäÙÞÛéåèÚÛéêßä×êßåäÙåëäêèïâßãßêßäâÛäÝêÞ×äÚÝßèêÞÙåãØßäÛÚ These pieces may be refused, or at our sole discretion may be considered as FedEx International Priority Freight or FedEx International Economy Freight shipments once accepted by us. Dimensional-weight pricing is applicable on a per-shipment basis for extra-large packages. The chargeable weight is the greater of the actual weight or dimensional weight for extra-large packages and is applied on a per-shipment basis. ÐÞÛêåê×âéÞßæãÛäêßééëØàÛÙêêå×ãßäßãëãØßââרâÛíÛßÝÞêåÜ"âØéãëâêßæâßÛÚØï the number of freight handling units. Fuel and other surcharges We reserve the right to assess fuel and other surcharges on shipments without notice. The duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. Inspection of shipments and identification requirement We may, at our sole discretion, open and inspect any shipment without notice. Governmental authorities may also open and inspect any shipment at any time. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR WARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND CONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Express had knowledge that such damages might be incurred. If we inadvertently accept a shipment with a destination city or cities that we do not serve in a country to which FedEx Express international services are provided, we may attempt to complete the delivery. However, we will not be liable and we will not provide any proof of delivery. The delivery commitment listed for such country will not apply, and the applicable rate will be the highest for that country plus the maximum extended service area surcharge. In these cases, the money-back guarantee applies only to the portion of the transportation provided directly by us. We will not be liable or responsible for loss, damage or delay caused by events we cannot control. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: A. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. ¾ The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. C. Your violation of any of the terms and conditions contained in the FedEx Express Terms and Conditions, as amended or supplemented, or on an air waybill, standard conditions of carriage, tariff or other terms and conditions applicable to your shipment, including, but not limited to, the improper or insufficient packing, securing, marking and addressing of shipments, or use of an account number not in good credit standing, or failure to give notices in the manner and time prescribed. D. Perils of the air, public enemies, criminal acts of any person(s) or entities including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotion, hazards incident to a state of war, local, national or international weather conditions (as determined solely by us), local, national or international disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems). E. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient. F. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. H. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of customs or other regulatory agencies. I. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. J. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. K. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. È The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. M. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. N. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. O. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens and glass containers such as those used in laboratory test environments. Ì Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. Í Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options section.) R. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) S. Failing to obtain the signature option requested for shipments using Delivery Signature Options. (See the Delivery Signature Options section.) T. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address or other recipient information; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. U. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. V. Any package where FedEx records do not reflect that the package was tendered to FedEx by the shipper. W. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. X. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. Õ Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. Z. The shipment of perishables or commodities that could be damaged by exposure to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. AA. The shipper’s failure to provide accurate delivery address information. ¾¾ Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: International shipments (U.S. edition) FedEx Express Terms and Conditions 161 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH 1. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. 2. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. 3. FedEx laptop packaging, for shipments of laptop computers. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. 5. FedEx tablet packaging, for shipments of tablet computers. CC. Any shipment containing a prohibited item. (See the Prohibited Items section.) DD. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments does not constitute acceptance of liability by FedEx unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. EE. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) FF. Failing to deliver or not attempting to deliver a package within the delivery commitment time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed during the originally scheduled delivery time. GG. Damages indicated by any shockwatch, tiltmeter or temperature instruments. HH. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information. II. Dangerous goods shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Express will not pay a claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee does not apply. JJ. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. KK. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé In the event that the Warsaw Convention, as amended, or Montreal Convention does not prescribe limitations on legal actions, the following will apply. Any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you file an action within one year from the date of delivery of the shipment or from the date on which the shipment should have been delivered. Any right that you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in these terms and conditions including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and we understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against us. You and we agree that FedEx cannot be considered to have breached any obligation to you unless or until we wrongfully deny a claim submitted to us pursuant to the notice periods and requirements contained in these terms and conditions. Finally, you and we agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from us or if you lack knowledge regarding whether such compliance will result in relief from us. You agree that you will not sue us as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to us. The performance of any services does not make us an agent of the shipper or any third party for any purpose. ÈßìÛ×äßã×âé FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Animal Desk (call 1.800.405.9052). Money-back guarantee policy We offer a money-back guarantee for our services.1 This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛ For U.S.-based payers, we will, at our option, and upon request, either refund or credit to the applicable invoice only your transportation charges if íÛÚÛâßìÛè×éÞßæãÛäê#éÛÙåäÚéåèãåèÛ×ÜêÛèêÞÛ׿æâßÙרâÛÚÛâßìÛèïÙåããßêãÛäêêßãÛ The money-back guarantee applies to shipments tendered using the following services: FedEx International First, FedEx International Next Flight, FedEx International Priority, FedEx International Priority Freight, FedEx International Economy, FedEx International Economy Freight, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight and FedEx International Premium. It does not apply to FedEx International MailService. This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. ¾ Èßãßê×êßåäé The following limitations apply: 1. Credits for transportation charges will be applied to the payer’s account only, and refunds will be made payable to the payer only. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. Only one refund or credit is permitted per package. In the case of multiple-piece shipments, this money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package. For FedEx International Priority DirectDistribution and FedEx International Priority DirectDistribution Freight, the money-back guarantee is prorated based on the number and weight of packages within the shipment where delivery is not completed by the service commitment. 4. A credit or refund under our money-back guarantee policy will be applied only against charges for the shipment giving rise to the credit. 5. An exact delivery commitment time can be obtained only by telephoning International Customer Service and supplying us with all of the following: 1. Commodity being shipped 2. Date of the shipment 3. Exact destination 4. Weight of the shipment 5. Value of the shipment Any transit time published in the FedEx Service Guide or elsewhere, or quoted by Customer Service without the above five required facts, is only an estimate and is not a stated delivery commitment time. You agree that our records regarding quoted delivery times will constitute conclusive proof of any such quotes. 6. If a delivery later than the original delivery commitment time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment time for application of the money-back guarantee policy will be adjusted to account for the requested delivery date and/or time. However, the money-back guarantee may not apply to certain shipments for which the recipient has requested to modify or customize delivery through methods approved by FedEx. 7. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, the delivery commitment time for application of the money-back guarantee policy will be the next business day at the delivery commitment time for the service originally selected. 8. This money-back guarantee does not apply to requests for invoice adjustment based on overcharges (see the Billing section) or shipments to P.O. box addresses acceptable for delivery (see the Post Office Box Addresses section). 9. The money-back guarantee for shipments destined for our extended service areas applies only to the portion of the transportation provided directly by us. International shipments (U.S. edition) FedEx Express Terms and Conditions 162 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÈßרßâßêßÛéäåê×ééëãÛÚÙåäê $WWDFKPHQW'6HUYLFH*XLGH 10. This money-back guarantee applies only to transportation charges paid by U.S.-based payers and does not apply to duties, taxes or other charges, including ancillary clearance service fees. 11. Holidays in international locations will affect our transit times. Contact International Customer Service for information on delivery commitments that may be affected due to the observance of these holidays. Deliveries normally scheduled to be made on the day of holiday observance will be rescheduled for delivery on the next business day. The delivery commitment for application of the money-back guarantee policy will be extended for a period equal to the length of the holiday. 12. If the sender or recipient specifies a customs broker other than FedEx or the broker selected by FedEx (where this service is available), notification may ØÛÝßìÛäêåêÞÛØèåáÛèØïæãåäêÞÛÜßèéêØëéßäÛééÚ×ïêÞÛéÞßæãÛäêßé available for customs clearance in the destination country, and such notification constitutes timely delivery. 13. For FedEx International Next Flight service, the quoted delivery time may be changed for many reasons, including, but not limited to, the following: flight delays or cancellations due to air traffic control, weather or mechanical problems. If the delivery commitment is changed, the money-back guarantee will only be applicable to the latest quoted delivery time. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The payer’s FedEx account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured. 4. The shipment was scheduled for delivery on the Wednesday immediately prior to Thanksgiving via any FedEx Express international or FedEx Express Freight ßäêÛèä×êßåä×âéÛèìßÙÛ×äÚí×éÚÛâßìÛèÛÚíßêÞßä&ãßäëêÛéåÜêÞÛæëØâßéÞÛÚ delivery commitment time for the selected service and destination. 5. The shipment was scheduled for delivery during the seven calendar days before Christmas Day via any FedEx Express international or FedEx Express Freight international service, and was delivered by the end of the day on the published delivery commitment date for the selected service and destination. 6. The shipment was undeliverable or returned. 7. The shipment contained dangerous goods or dry ice. 8. The shipment was delayed due to an incorrect address or to the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package. 9. The shipment was delayed due to customs or regulatory delays, including, but not limited to, any delays resulting from compliance with advance notice or prior notice requirements. 10. The delay in delivery was caused by adherence to FedEx policies regarding the payment of duties and taxes prior to customs clearance or at delivery. 11. Incorrect FedEx tracking numbers were applied to the subject package or shipment by customers using FedEx electronic shipping devices. 12. Complete recipient information was not provided at the time of tender to FedEx. Complete recipient information must be provided on either the air waybill or through any FedEx electronic shipping device. 13. You did not book an international freight shipment as required. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). 2. Your notification of a service failure must include your FedEx account number, if any; the FedEx tracking number; and the date of the shipment. 3. All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. 1 Offer void where prohibited by law. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) FedEx cannot accept a consolidation under FedEx Express international services or FedEx International Broker Select from a forwarder, unless the shipper: a. Is a FedEx Authorized ShipCenter or FedEx ShipSite location, or b. Ships using FedEx International Airport-to-Airport, or c. Ships using FedEx International Express Freight, or d. Ships using FedEx International Premium. In addition, Package Consolidators are responsible for complying with all applicable requirements in these terms and conditions including, but not limited to, customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. Package Consolidators are independently owned and operated businesses. F. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. G. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛêè×ÙáßäÝ êè×ÙßäÝ Tracing of international packages is available upon request. Call FedEx International Customer Service at 1.800.463.3339 (say “international services”) and a tracing specialist will assist you. To trace your package, you must have all of the following information when you call us: A. Air waybill number. ¾ Date of shipment. C. Recipient’s name and address. D. Number of packages and total weight of shipment. E. Contents and value of shipment. F. Your name and phone number, so we can call you back. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. You must comply with all applicable laws (including, but not limited to, local, state, federal and international laws), including those governing packing, marking and labeling for all shipments. International shipments (U.S. edition) FedEx Express Terms and Conditions 163 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Money-back guarantee policy, cont.) $WWDFKPHQW'6HUYLFH*XLGH ¾ It is the responsibility of the sender to properly complete the air waybill. The sender’s address on an air waybill or electronic shipping device must show the country in which the shipment is tendered to FedEx. C. All packages must be prepared and packed by the shipper for safe transportation with ordinary care in handling in an express-transportation environment. Any articles susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. FedEx assumes no liability for perishables or commodities that could be damaged by exposure to heat or cold. Each shipment must be legibly and durably marked with the name, address and ZIP code/postal code of both the shipper and recipient. Packages cannot be wrapped in kraft paper. D. You must use packaging in new or like-new condition. All packaging must be large enough to allow cushioning on top, bottom and sides. Contents must be properly packaged to eliminate shifting. To be in like-new condition: • Packaging must not have any holes, tears, dents or creases. • Boxes must have no crushed corners. • All previous shipping labels and barcodes must be covered or concealed. All flaps, seams and edges must be securely sealed with a minimum 2-inch-wide packing tape. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels and rollers must be removed or packaged. E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/ packaging. Expanded polystyrene foam coolers containing blood, urine and other noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging. F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. Packages containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be returned to the sender if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage, or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment, and all costs and fees of any type connected with cleanup of any spill or leakage. H. FedEx reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be liable for any damages due to improper packaging. I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found to have improper packaging. J. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers and perishables), are available at fedex.com/packaging. K. For international freight shipments, freight must be on a skid, pallet or other forkliftable base. Boxes should be stacked squarely on the skid without hanging over the edge, and the weight should be distributed evenly on the skid to avoid excess weight being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. ÈFedEx account holders may order supplies via fedex.com or by calling 1.800.463.3339 (say “order shipping supplies”). ÌÛèßéÞרâÛé Shipments containing perishable articles must be packaged for a minimum transit time of ×êâÛ×éê!ÞåëèéÝèÛ×êÛèêÞ×äåëèÚÛâßìÛèïÙåããßêãÛäêêßãÛÜåèêÞÛéÞßæãÛäêÏÞßææßäÝ perishable articles over a weekend or holiday is discouraged, and packaging such shipments for longer transit times is required. We recommend that you ship perishable items via FedEx International First, FedEx International Priority or FedEx International Priority Freight and have your proposed packaging evaluated by FedEx Packaging Design and Development. Information on how to submit your packaging for evaluation is available at fedex.com/packaging. Some perishables are prohibited from shipment (see the Prohibited Items section). For non-prohibited perishable shipments, your failure to use proper packaging releases us from any liability for spoiled perishables that we would otherwise assume (see the Liabilities Not Assumed section). ÌÞ×èã×ÙÛëêßÙ×âé Shipments of pharmaceuticals will only be accepted when tendered in accordance with applicable local, state, federal and international laws. The shipper is responsible for compliance with all applicable laws. Controlled shipments moving under U.S. Drug Enforcement permits must be shipped using the FedEx International Controlled Export service option or FedEx air cargo services. ÌßÙáëæ×äÚÚÛâßìÛèï A. We provide delivery service at no additional charge to international destinations within primary service areas. ¾ Agents are utilized for deliveries to points in extended service areas (ESAs). Depending on the final destination, an ESA surcharge per shipment may be applied for U.S. export shipments; see Rates in the FedEx Service Guide for details. Please call FedEx International Customer Service to determine if your shipment will be subject to an ESA surcharge. C. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the air waybill. Package addresses must include the complete street address and telephone or telex number of the recipient. D. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. E. Any person scheduling a pickup other than the sender must provide a FedEx account number in good credit standing, otherwise the pickup must be scheduled by the sender. We require a minimum of two hours from the time the shipment(s) will be ready to make the pickup. (Contact FedEx International Customer Service for the specific lead times required.) Repeated pickup attempts without packages being ready may result in the cancellation of pickup privileges. F. If we inadvertently accept a shipment with a destination city not served in a country to which FedEx International Priority is provided, we may attempt to complete the delivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.) G. FedEx International Priority Freight or FedEx International Economy Freight shipments picked up or delivered to H3 areas will be picked up or delivered via cartage agents and a special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickup and delivery is not available on weekends (except in offshore locations where standard business days vary) for FedEx International Priority Freight and FedEx International Economy Freight. H. Proof of pickup is available upon request. You must provide the pickup number or FedEx tracking number (also known as the air waybill number). We will not provide proof of pickup unless you provide this information. I. At our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state, federal or international laws. J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. K. The delivery commitment for FedEx International Next Flight service will be the delivery time quoted to each customer. The quoted delivery time will vary for each shipment and will depend on the availability of suitable commercial airline flights. A quoted delivery time may be changed for a variety of reasons, including, but not limited to, flight delays or cancellations due to air traffic control, weather or mechanical problems. In the event of the occurrence of any of the foregoing, the FedEx International Next Flight Service Desk shall quote a new delivery time to the shipper and recipient (if requested by the shipper) by telephone or by customer-reasonably-requested method; this International shipments (U.S. edition) FedEx Express Terms and Conditions 164 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Ì×Ùá×ÝßäÝ×äÚã×èáßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH new delivery time shall then become the quoted delivery time. Two attempts will be made to reach the shipper and two attempts to reach the recipient (if requested by the shipper). Any such change in the quoted delivery time will be logged in to the tracking system. È. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at Location facility. Where available, FedEx may also permit recipients to request modification or customization of delivery through methods approved by FedEx. M. At its discretion, FedEx may not deliver or attempt delivery within the delivery commitment time of the service requested, if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed during the delivery commitment time. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. N. If a shipper tenders packages that substantially exceed the number, type, size and/or weight of packages tendered on average for the location by the shipper throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times. O. We reserve the right to assess a Residential Delivery surcharge on any shipment delivered to a home or private residence, including locations where a business is operated from a home, or on any shipment in which the shipper has designated the delivery address as a residence, including shipments where the delivery location has been designated as Residential Delivery in error. ÌåéêåÜÜßÙÛØåî×ÚÚèÛééÛé You may use post office box addresses for certain international locations, including shipments to Puerto Rico, but you must include a valid telephone, fax or telex number on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such as APO, FPO and DPO. ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment to any international destinations unless otherwise indicated, and you agree not to do so. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.) 1. APO/FPO/DPO addresses. 2. C.O.D. shipments. 3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 4. Explosives. (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai.) 5. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Dangerous Goods section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico). 7. Bump fire stocks and other rapid-fire trigger activators. 8. Ghost guns and other firearms not containing a serial number. 9. Any firearm or other weapon manufactured using a 3-D printing machine. 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 11. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control. An exception is available by contract only. Contact your FedEx account executive for information. 12. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Animal Desk at 1.800.405.9052.) 13. Animal carcasses, insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S. 14. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.). 15. Lottery tickets and gambling devices where prohibited by law. 16. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters). 17. Pornographic and/or obscene material. 18. Shipments1 being processed under: a. Duty drawback claims unless advance arrangements are made. b. Temporary Import Bonds — acceptable under the FedEx International Broker Select option, for initial import only. c. U.S. State Department licenses. d. Carnets. e. U.S. Drug Enforcement Administration export permit. f. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt,” as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill. g. Certificate of Registration shipments (CF4455). 19. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. 20. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 21. Shipments that require us to obtain any special license or permit for transportation, importation or exportation. 22. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation. 23. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). 24. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. 25. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) 26. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with any amount of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and synthetic cannabinoids. 27. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 28. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 29. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide.) 30. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions. 31. Packages that are wet, leaking or emit an odor of any kind. 32. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S. 33. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. 1 You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight or FedEx International Airport-to-Airport. For information on FedEx International Controlled Export, call International Customer Service at 1.800.463.3339 (say “international services”). For information on the other services listed call FedEx Express Freight Customer Service at 1.877.398.5851. International shipments (U.S. edition) FedEx Express Terms and Conditions 165 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌßÙáëæ×äÚÚÛâßìÛèïÙåäê $WWDFKPHQW'6HUYLFH*XLGH ÌèååÜåÜæÛèÜåèã×äÙÛìÛèØ×â When requested by the sender or recipient, verbal confirmation of delivery (date, time and name of person who signed for the shipment) is available. For shipments to many ÙåëäêèßÛéêÞ×êíÛéÛèìÛêÞßéßäÜåèã×êßåäßéëéë×ââï×ì×ßâרâÛØï×ãâåÙ×âêßãÛßäêÞÛ country of delivery on the day of scheduled delivery. For FedEx International Next Flight service, a proof-of-delivery phone call to the shipper stating the date and time of delivery, and the name of the person who signed for the shipment will be performed for every shipment. Two attempts will be made to reach the shipper by telephone. A faxed proof of delivery will also be provided upon request by the shipper or the recipient. ÌèååÜåÜæÛèÜåèã×äÙÛíèßêêÛä When requested by the sender or recipient within one year of the shipping date, we will, at our option, furnish a photostatic copy of the destination delivery record or electronically captured delivery information for deliveries made to most points served. We assume no liability for our inability to provide a copy of the delivery record. Signature proof of delivery showing an image of the recipient’s signature may be available online at fedex.com for express deliveries made within the U.S., Canada and Puerto Rico. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of these terms and conditions. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx Express service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. FedEx only provides estimates of customs duties and taxes through the Estimate Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Refusal or rejection of shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Restrictions A. Size restrictions vary by country. ¾ Per-package weight limits may vary by country. C. There is no limit on the aggregate weight of a multiple-piece shipment (except to Argentina), provided each individual package does not exceed the per-package íÛßÝÞêâßãßêÜåèêÞÛÚÛéêßä×êßåäÙåëäêèïÏÞßæãÛäêéÛîÙÛÛÚßäÝ"âØéèÛçëßèÛ×Úì×äÙÛ arrangements with us. You must call us to arrange for pickup commitments and delivery commitments. The money-back guarantee will apply only once a delivery commitment has been established by FedEx after pickup of your shipment. D. No more than one type of service may be indicated on a single air waybill and no more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on a single air waybill. E. Õåëã×ïéÞßæëæêåÚßÜÜÛèÛäêÙåããåÚßêßÛéåä×éßäÝâÛ×ßèí×ïØßââ F. The declared value for carriage cannot exceed the declared value for customs as indicated on the air waybill. Return and import shipping options Shipments returned to the United States using the FedEx Global Returns service option are governed by the terms and conditions applicable to the country from which the shipment is returned. Those terms and conditions of service may vary from country to country. Consult fedex.com/globalreturns or our local office in the origin country for details. Returns customers may use a currency other than U.S. dollars. Note that currency conversion rates may fluctuate. If a currency other than U.S. dollars is used, the U.S. returns party must check the current conversion rate to determine if an Electronic Export Information (EEI) is required to be filed. If a returns label is sent to the U.S., the U.S. returns party should always ensure that the Automated Export System (AES) proof of filing citation or Foreign Trade Regulations (FTR) exemption statement is correctly printed on the label before exporting. FOR FEDEX GLOBAL RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Shipments initiated via the Create Import Shipment feature on fedex.com are governed by the terms and conditions applicable to the country from which the shipment originates. Those terms and conditions of service may vary from country to country. Consult our local office in the origin country for details. FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON FEDEX. COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Routing and rerouting We will determine the routing of all shipments. Some shipments may be consolidated or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or an interline basis as FedEx may determine. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery. FedEx assumes no obligation to reroute any shipment to a third country, to carry the goods by any specified aircraft or over any particular route or to make connection at any point according to any schedules. You agree that FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. FedEx may not reroute shipments when Adult Signature Required has been selected or applied as a delivery signature option. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE. Note: This section does not apply to requests for delivery to another address made by the recipient through methods approved by FedEx. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. International shipments (U.S. edition) FedEx Express Terms and Conditions 166 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment is unable to clear customs. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. Should a shipment be classified as undeliverable or unidentifiable, the following guidelines apply: A. If a shipment is undeliverable for any reason, we may attempt to notify the sender to arrange for the return of the shipment if local customs regulations will allow. If the sender cannot be contacted within five business days, we may place the shipment in a general order warehouse or a customs-bonded warehouse or will dispose of the shipment. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in returning, storing or in the sale, destruction or disposal thereof. ¾ For shipments returned from international points to the U.S., return charges and fees will be assessed to the original shipper, along with the original charges and fees. Also included will be any other charges incurred by us, including, but not limited to, duties, taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments containing dangerous goods, the shipper must supply a completed return air waybill and all other required documents. C. Shipments that cannot be returned due to local regulatory constraints will either be placed in a general order warehouse or a customs-bonded warehouse or disposed of at our sole discretion and at any location. The shipper agrees to pay any costs incurred by FedEx in such placement or disposal. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to FedEx Custosmer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116. International shipments (U.S. edition) FedEx Express Terms and Conditions 167 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2021 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx. $WWDFKPHQW'6HUYLFH*XLGH FedEx Ground Tarif 168 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Contents Scope of tariff 169 Definitions 169 Non-waiver 169 Account numbers 170 Alcoholic beverages 170 Animal carcasses 170 Billing 170 Claims 172 Collect on delivery (C.O.D.) service 173 Credit terms 174 Data privacy 175 Declared value and limits of liability (not insurance coverage) 175 Delivery Signature Options 175 Dimensional weight (volumetric weight) 176 FedEx Home Delivery 176 Firearms 176 Fuel and other surcharges 176 Hazardous materials 176 Inspection of shipments and identification requirement 177 Liabilities not assumed 177 Limitations on legal actions 178 Money-back guarantee policy 178 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 179 Package restrictions (size and weight) 180 Packaging and marking 180 Pharmaceuticals 180 Pickup and delivery 180 Plants and plant materials 181 Prohibited items 181 Proof of delivery 182 Rate quotations 182 Refusal or rejection of shipments 182 Return options 182 Tobacco and tobacco products 182 Undeliverable shipments 182 Warranties 183 International service conditions 183 Additional information 185 For the most current updates to the FedEx Ground tariff, please go to fedex.com/us/terms. Tariff 200-HH, effective January 4, 2021 Updated April 19, 2021 (Cancels Tariff 200-GG, effective January 6, 2020) $WWDFKPHQW'6HUYLFH*XLGH The FedEx Ground Tariff, contained in the FedEx Service Guide, supersedes all previous terms and conditions, tariffs, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Ground service to which this tariff applies. The contract of carriage as expressed in this tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, and each party warrants that it has not relied and will not be relying upon any evaluation, representation or advice from the other party, its agents, affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) except representations expressly made in writing in this tariff. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, terms and conditions, and tariff in the FedEx Service Guide applicable to all customers without notice. All modifications, amendments or supplements may be authorized only by an officer in the Legal Department of FedEx Corporation or successor positions, but no other agent or employee of FedEx nor any other agent or party is authorized to do so. The FedEx Service Guide consists of the service information at fedex.com/ serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx Express Terms and Conditions; this FedEx Ground Tariff; and the FedEx SameDay City Tariff. The FedEx Ground Tariff and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. To the extent that conflicts exist, if any, between the terms and conditions, other parts of the FedEx Service Guide, and the current versions, if any, of the FedEx Ground Tariff 200 and fedex.com, the downloadable version (PDF) of the FedEx Ground Tariff (including any amendments, supplements or both) as then in effect on the date of shipment shall control. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to packages originating in the U.S. for transportation via a FedEx Ground service, except that this tariff does not apply to packages tendered to FedEx Ground for shipment via the FedEx Ground Economy service. Scope of tariff ½ Ì×èêßÙßæ×êßäÝ¿×èèßÛèé FedEx Ground Package System, Inc. (FedEx Ground) with packages originating in the U.S. ¾ ÃåìÛèäßäÝÌëØâßÙ×êßåäé Except as otherwise provided, this tariff is governed by the following publications, supplements thereto or succeeding publications thereof: FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect at the time of shipment. These publications are available at fedex.com. C. Scope of Operations ÂÛÚÁîÃèåëäÚÌ×Ùá×ÝÛÏïéêÛãÅäÙÑÏ 1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GENERAL COMMODITIES (except Classes A and B explosives, household goods and commodities in bulk) between points in the U.S. under continuing contract(s) with commercial shippers, receivers or brokers of such commodities. 2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GENERAL COMMODITIES (except Classes A and B explosives, household goods and commodities in bulk) in packages weighing 150 lbs. or less when transported in a motor vehicle in which no one package exceeds 150 lbs., between ground points in the U.S. 3. To operate as a common and contract carrier, by motor vehicle, in intrastate commerce, over irregular routes, transporting GENERAL COMMODITIES (except Classes A and B explosives, household goods and commodities in bulk) between points in the U.S. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. ù¾ëéßäÛééÚ×ïú means Monday through Friday for FedEx Ground, and Monday through Sunday1 for FedEx Home Delivery, except for the following holidays: Memorial Day Thanksgiving Day Independence Day Christmas Day Labor Day New Year’s Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. ù¾ëéßäÛééÚÛâßìÛèïú means any delivery that is not a residential delivery. “Commercial delivery” means any delivery that is not a residential delivery. “Consolidator” means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx Authorized ShipCenter locations and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging Agreement with FedEx. “FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package System, Inc., and its officers, employees and agents (but does not include cartage agents). “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛú means any container and its contents, and includes any non-containerized article. ùÌèååÜåÜÚÛâßìÛèïú means electronically captured delivery information, which may include date, time, location and signature information. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. FedEx Ground also has FedEx Home Delivery service for residential packages. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground Call Tag, FedEx Print Return Label and FedEx Email Return Label. “Service failure” means FedEx Ground did not deliver your standard ground and multiweight ground package(s) by the end of the scheduled delivery day as published on fedex.com, except as otherwise described in this tariff. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more packages shipped together to the same recipient. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare the rates paid by FedEx account holders who do not have discounts applied to their account and who charge their shipping to their FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared- value charges, special handling fees, customs duties and taxes, collect on delivery (C.O.D.) charges, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëúor “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. 1 Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. Non-waiver Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground Tariff does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision. FedEx Ground Tarif 169 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH Account numbers All shipments originating in the U.S. and paid for with cash, check, debit or credit card must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in “termination” of your FedEx Ground service. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a package is held, returned, or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the money-back guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages shipped by us shall be subject to this tariff, as modified, amended or supplemented. For FedEx Ground services, you may only request FedEx to bill accounts with a U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and FedEx, at its sole discretion, reserves the right to bill the sender for those charges and assess an invalid account surcharge. FedEx may provide trade credit information on its account holders to credit bureaus. Alcoholic beverages Only licensed entities holding a state and federal license or retailers holding a state license may ship alcohol with FedEx. Consumers may not ship alcohol. Shipments containing alcoholic beverages are prohibited to locations where FedEx Ground uses a postal service, an interline cartage agent or a freight forwarder for final delivery. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx account executive. ½ ÈßÙÛäéÛÛêåÈßÙÛäéÛÛ FedEx will accept alcohol shipments (beer, wine and spirits) when both the shipper and recipient are either licensed wholesalers, licensed dealers, licensed distributors, licensed manufacturers, licensed retailers or licensed importers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. ¾ ÈßÙÛäéÛÛêå¿åäéëãÛè FedEx will accept wine shipments from licensed entities directly to consumers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. Shipments of beer or spirits to consumers are prohibited. Animal carcasses FedEx Ground does not accept animal carcass shipments as part of its regular-scheduled service. FedEx Ground may accept certain shipments of animal heads and other parts for taxidermy if properly packaged. If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal carcass, organ or part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. Contact your FedEx account executive for details and additional requirements. ¾ßââßäÝ A. “Bill Sender” means charges will be billed to the sender. Payment on the account must be current. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. ¾ “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, address correction fees, and invalid or missing account number fees). “Bill Recipient” should not be confused with C.O.D. service. In order to choose this billing option, the recipient’s FedEx account number must be inputted into the sender’s electronic shipping system at the time the package is processed and payment on the account must be current. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, any additional rebilling will be to the sender’s account. (See section N, Billing Special Handling Fees.) The sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event recipient or any third party does not pay. If due to the charges the recipient account exceeds credit limits with FedEx Ground, the sender will automatically be billed. C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone other than the sender or recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, address correction fees, invalid or missing account number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). In order to choose this billing option, the FedEx account number of the third party must be inputted into the sender’s electronic shipping system at the time the package is processed and payment on the account must be current. If the third party is billed initially and refuses to make payment for the shipment, the charges may be rebilled to another party, but subsequent requests will only be rebilled to the sender. (See section N, Billing Special Handling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and will be billed for all charges and fees, plus all special handling fees. If due to the charges the third-party account exceeds credit limits with FedEx Ground, the sender will automatically be billed. D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the recipient and certain additional charges will be billed to the sender. The transportation FedEx Ground Tarif 170 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH charges billed to the recipient include, but are not limited to, fuel surcharges and out-of-area surcharges. The certain additional charges billed to the sender include, but are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges and address correction fees. In order to choose “Bill FedEx Ground COLLECT,” the sender is responsible for shipping to consignees who are authorized COLLECT recipients. If the consignee is not authorized, the sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event the recipient or any third party does not pay. If not paid by the third party, any additional rebilling will be to the sender’s account (see section N, Billing Special Handling Fees). “Bill FedEx Ground COLLECT” should not be confused with C.O.D. service. When shipping packages using the FedEx Ground COLLECT service option, the sender agrees to pay all additional charges and surcharges related to the shipment other than those billed to the recipient, as described above. The sender agrees to ship packages collect only to recipients authorized by FedEx Ground to receive collect shipments. The sender further agrees to pay all applicable transportation charges if a package is shipped to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a collect shipment. An additional charge will be assessed on any package that is shipped collect to a recipient not authorized by FedEx Ground to receive collect packages. E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, if the recipient or third party refuses to pay the charges, refuses delivery or cannot be contacted, the sender is responsible and will be billed for any and all charges. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx Ground may verify the method of payment and reserves the right to not accept any “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which such verification cannot be established. F. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. G. The sender’s shipment may be delayed if FedEx Ground determines that it is billed to a FedEx account number that is not in good credit standing. The service failure money-back guarantee will not apply (see the Money-Back Guarantee Policy section for details and limitations). H. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account number; they may not be paid by cash, check or credit card. I. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. For FedEx returns shipments, please see Return Options. J. A special handling fee will be applied for any check or electronic funds transfer (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature of the drawer. K. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Payment should be sent using your remittance advice to one of the following: (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT or WV should mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Any customer not using EDI or FedEx Billing Online whose billing address is in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 Any customer not using EDI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 Any customer not using EDI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. È If you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 M. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call FedEx Revenue Services at 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com. Ê ¾ßââßäÝÏæÛÙß×âÄ×äÚâßäÝÂÛÛé A special handling fee will be applied in the following situations: 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears in the EDI transmission of shipping information. a. For “Bill Sender” transactions, if the account number on the shipping barcode is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to determine the correct number from FedEx Ground records, all charges and fees, plus the special handling fee, will be billed to the sender, and any appropriate earned discount will apply. If the correct account number cannot be determined from FedEx Ground records, all charges and fees plus the special handling fee will be billed to the sender, and no discount will be allowed. b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or recipient account number in the electronic data interchange (EDI) transmission is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the special handling fee, will be billed to the sender. If FedEx Ground can determine the sender’s correct account number from FedEx Ground records, it will be used for billing, and any appropriate earned discount will apply. If FedEx Ground Tarif 171 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH billed to sender and sender’s correct account number cannot be determined from FedEx Ground records, no discount will be allowed. c. The fee for an incomplete, inaccurate, invalid or deleted account number will be applied only once for each package with such an account number. 2. Payer Rebilling. A special handling fee will be charged to the sender for all requests to change a billing from the party billed or the bill-to party shown on the shipping transmission. If there are multiple requests, the fee may be applied for each invoice line item, which is rebilled. Requests for rebilling will be accepted up to 180 days from the invoice date, not counting the invoice date. Requests for rebilling of transportation charges must be received via one of the approved channels: a. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or b. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or c. Submit your request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). Your request for a rebill of transportation charges must include the current invoice number, the FedEx tracking number, amount and the new FedEx account number that you want to rebill; or d. Submit the request via our automated interactive voice response system at 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, the current invoice number, the FedEx tracking number and the new FedEx account number that you want to rebill. O. Invoice Adjustments/Overcharges: 1. FedEx Ground reserves the right to audit shipments to verify service selection, shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are responsible for (i) accurately entering shipment information in any electronic shipping device and (ii) providing original shipping labels with a unique tracking number for each package in a shipment. Because the number of packages and weight per package are critical to our ability to correctly invoice, any omission or incorrect entry, or unavailable information or documentation, will result in a billing based on our estimate of the number of packages transported and either the standard dimensional factor at the time of billing or a standard “default” weight-per-package estimate determined at our sole discretion. 3. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). All adjustment requests must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or d. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or e. If you choose to send the invoice adjustment request separately from the remittance statement, please send to: FedEx Revenue Services 3965 Airways Boulevard Module G Memphis, TN 38116 A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 4. Requests for invoice adjustment due to an overcharge must be received within 180 days after the date of shipment. For adjustments due to a service failure, see the Money-Back Guarantee Policy section. For additional information or assistance regarding billing issues, please contact a FedEx account executive. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. Ì ½ÚÚßêßåä×âÐ×îÛéIf a federal value-added, consumption or similar tax is applicable to your shipment, FedEx Ground reserves the right to add that amount to your shipment charges. ÍThe sender is responsible for all reasonable costs incurred by FedEx Ground in attempting to obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, and interest and court costs. R. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. S. Missing or Invalid Account Number. An account number is invalid if it is not the correct account number for the bill-to party, or it is the account number for a recipient or third party who fails to pay the shipping charges. An additional charge will be assessed for each missing or invalid account number. Claims A. Filing of Claims: 1. All claims in connection with request for FedEx Ground C.O.D. service and all claims for loss of or damage to property tendered to FedEx Ground for transportation in interstate or intrastate commerce (U.S.) must be filed in writing; must include or refer to the Customer Shipping Record, if applicable, tracking number, and date or other facts sufficient to identify the package involved; and must be accompanied by documents that prove the value of the property and/or extent of the loss or damage. Documentation Requirements. Such documents may include original purchase invoices, estimates or invoices for repair (repairs are not authorized under this provision and should not be made until FedEx Ground has inspected the damaged package or expressly waived its right to inspect the damaged package), expense statements, appraisal, final confirmation screen if online order with proof of purchase, or other certified documents; must assert our liability for the alleged loss or damage; and must make claim for the payment of a specified or determinable amount of money. A request for proof of delivery does not constitute the filing of a claim. Notification. In the case of a claim for concealed loss or damage that is not discovered at the time of delivery, the sender or recipient must notify FedEx Ground as promptly as possible after the discovery of the damage, and in any event no later than 60 days after the date of delivery. Notification should be made by calling 1.800.463.3339 (say “claims”) and the claimant shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued, the call center agent will provide a confirmation number. This number should be recorded on the claim form along with the original tracking number where indicated. Notification does not constitute filing of a claim as required in section C below. Except as provided in the paragraph above, receipt of the shipment by the recipient without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. As a condition to FedEx Ground considering a claim, all the original shipping cartons, packing (inner and outer) and contents must be made available for FedEx Ground inspections. See the Damaged Property section below for additional details. Package and contents must be retained by the claimant until the claim is resolved. 2. You can file a claim in the following ways: a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound shipments from Canada. b. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service to: FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126 c. Call customer service at 1.800.463.3339 (say “claims”) to obtain a case number FedEx Ground Tarif 172 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address listed above. 3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as “$100 more or less.” FedEx Ground is not obligated to act on any claim until all transportation charges are paid. The claim amount may not be deducted from these charges or any outstanding balance. 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery records or other documents, inspection reports issued by FedEx Ground inspectors or inspection agencies, requests for proof of delivery, and tracer or inspection requests standing alone are not sufficient to comply with these claim filing requirements. 5. FedEx Ground shipment-status information is not intended or permitted to be used by the shipper to file claims. (See Shipment-Status Information in the Proof of Delivery section.) 6. In the event that a sender requests FedEx Ground to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF A CLAIM. 8. FedEx Ground reserves the option to pick up salvage on damaged claims when the claim is paid in full. ¾ ½ÙáäåíâÛÚÝãÛäêåÜ¿â×ßãé FedEx Ground will, upon receipt in writing of a proper claim filed in the manner and form described in these regulations and accompanied by the documents described, acknowledge the receipt of such claim in writing within 30 days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will create either in writing or electronically a separate file for each claim received, assign each claim a successive claim file number, and note the claim number assigned on all documents filed in support of the claim and all records and correspondence relating to the claim, including the written acknowledgment of receipt and, if in its possession, the pickup and delivery records covering the package involved. FedEx Ground will record the date a claim is received on the face of the claim document. The date of receipt will also be noted on our written acknowledgment of receipt. C. ÐßãÛÈßãßêÜåèÂßâßäÝ¿â×ßãé Claims in connection with requests for FedEx Ground C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx Ground within nine months from the date of delivery, or, in the event that FedEx Ground failed to make delivery, within nine months after the package was tendered to FedEx Ground for shipment. Suits against FedEx Ground must be instituted within two years and one day from the date FedEx Ground gives written notice that FedEx Ground has disallowed any part of the claim specified in the notice. If claims are not filed or suits are not instituted in accordance with the foregoing provisions, FedEx Ground will not be liable and such claims will not be paid. A Claim Reporting Form can be requested from a FedEx account representative or by calling 1.800.463.3339 (say “claims”). D. Investigation of Claims: 1. Each claim must be supported by the original Customer Shipping Record (if applicable), evidence that applicable transportation charges have been paid, and documents that prove the value of the property, and/or extent of the loss or damage. Such documents may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, or other certified documents. The documents must be verifiable to our satisfaction. Where the property involved in a claim has not been invoiced to the recipient, or where an invoice does not show price or value, or where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, FedEx Ground will, before voluntarily paying a claim thereon, require the claimant to establish the destination value of the quantity shipped, transported or involved, and to certify the correctness of the valuations in writing. 2. When a claim for loss of an entire package or an entire shipment cannot otherwise be authenticated upon investigation, FedEx Ground will obtain from the recipient of the shipment involved a certified statement in writing that the property for which the claim is filed has not been received from any other source. 3. In the event that the shipper and the recipient have refused a package, the property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a claim for an abandoned package. E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or damage to the property transported, either pay actual or declared value for the property, whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 days after the receipt thereof, FedEx Ground will advise in writing of the status of the claim and the reason for the delay in making final disposition. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment.  À×ã×ÝÛÚÌèåæÛèêï 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx Ground in the course of transportation and discovered by FedEx Ground prior to delivery, FedEx Ground will either (1) return the damaged property to the shipper or (2) remove any damaged property and ship the balance of undamaged merchandise. If determined to be liable and if damaged property is returned to the shipper, FedEx Ground may, at the shipper’s request, pay the full actual or declared value of the property, whichever is lower, and title of the property shall thereupon pass to FedEx Ground. If the shipper makes such a request, the shipper must hold the damaged property until FedEx Ground has completed the processing of the shipper’s claim. FedEx Ground shall not be liable for any special, incidental or consequential damages. 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground and damage or loss is subsequently discovered by the recipient, inspection may be made by FedEx Ground as promptly as practicable after receipt of request from the recipient or shipper. The shipper or recipient must notify FedEx Ground as promptly as possible after discovery of the damage, and in any event no later than 60 days after the date of delivery. FedEx Ground reserves the right to inspect a damaged shipment on customer premises as well as the right to retrieve the damaged shipment for inspection at a local FedEx facility. All of the original shipping cartons, packing and contents must be available for our inspection and retained until the claim is concluded. Inspection will include examination of the damaged property, the shipping container and its packing, and any other action necessary to establish all the facts. If a shortage is involved, the inspector will compare the contents of package with the invoice, weigh the shipping container and contents, or conduct any other type of investigation necessary to establish that a loss has occurred. In either case, the inspection will be limited to a factual report. The shipper and recipient must cooperate with FedEx Ground to assist in the inspection. A written record of our findings will be made and a copy given to the shipper for claim support upon request. Any inspection report issued will be incorporated into the claim file. FedEx reserves the right to request a self- inspection requiring proof of damage in the form of photographs of the carton, inner packaging and damaged contents. If requested, this documentation must be delivered to us within nine months after the package was tendered to FedEx Ground for shipment. The terms and conditions of the FedEx Ground Tariff applicable to the original shipment (including, but not limited to, any declared value or limitation of liability) will govern the disposition of all claims in connection with said shipment, including any claim relative to the retrieval, inspection, call tag or return of said shipment. 3. In the event FedEx Ground does not make an inspection, the recipient must make the inspection and record all information pertinent to the cause. The recipient’s inspection, in such case, may be considered as the FedEx Ground inspection and will not jeopardize any recovery due the shipper based on the facts contained in the report. G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities within 48 hours after being spotted with 225 or more packages per trailer. The shipper agrees not to file claims on any package shortages for spotted trailers. Upon written request from the shipper, FedEx Ground agrees to notify the shipper of any package shortages within 120 hours after the shipper’s packages are transmitted to FedEx Ground. Notification to the shipper shall include date of pickup and the number of packages short of the total provided by the shipper on a computer-generated manifest. The shipper agrees not to file claims in connection with any package shortages reported by FedEx Ground to the shipper. Collect on delivery (C.O.D.) service A. FedEx Ground C.O.D. Service: 1. FedEx Ground offers collect-on-delivery service for packages within the U.S. and from the U.S. to Canada (E.C.O.D. remittance is only available for packages within the U.S.). To request FedEx Ground C.O.D. service, the shipper must prepare and attach to each C.O.D. package a C.O.D. label showing the amount to FedEx Ground Tarif 173 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Claims, cont.) $WWDFKPHQW'6HUYLFH*XLGH be collected and a C.O.D. barcode label to designate the type of collection. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. If the shipper does not also declare the value of the package, our liability for loss or damage shall be limited to the loss or damage actually sustained by the shipper or $100, whichever is lower (see the Declared Value and Limits of Liability section for details). 2. FedEx Ground will collect for each C.O.D. package the amount shown on the C.O.D. label attached to the package, not to exceed $25,000 per package. If collection cannot be made, FedEx Ground will return the C.O.D. package to the shipper. The shipper must attach a C.O.D. barcode label to each C.O.D. package to designate the type of collection: A “Regular” C.O.D. barcode label is used when the shipper does not designate the type of payment to be collected. FedEx Ground will accept money orders or checks (including cashier’s checks, official checks, certified checks, company checks and personal checks) as payment. Cash is not an acceptable form of payment if the “Regular” C.O.D. barcode label is used. A “Guaranteed Funds” C.O.D. barcode label is used when the shipper designates a money order, cashier’s check, official check or certified check to be collected. A “Currency” C.O.D. barcode label is used when the shipper designates only currency to be collected. FedEx Ground will not accept currency in excess of $750 in payment for the C.O.D. amount associated with any one package delivered in the U.S. Additional per-package charges for “Currency” C.O.D.-labeled packages delivered in the U.S. will apply. The additional per-package charges for “Currency” C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada. 3. The original transportation of packages, collection of the payment and delivery of the payment instrument or remittance of the payment are considered a single shipment and the terms and conditions in the Declared Value and Limits of Liability section are applicable to the entirety of a C.O.D. shipment. 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, failure to collect the C.O.D. amount, failure to collect the specified form of payment, collection of an instrument in the wrong amount, or failure or delay in delivering the payment instrument is limited to the declared value, subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. 5. All checks (including cashier’s checks, official checks and certified checks) and money orders tendered in payment of C.O.D. packages will be accepted by FedEx Ground at the shipper’s risk, including, but not limited to, the risk of nonpayment and forgery, and FedEx Ground shall not be liable upon any such instrument. 6. An additional charge will be assessed for each request for C.O.D. service to be performed, whether or not FedEx Ground is able to collect as requested. If the recipient cannot be located or fails or refuses to pay the C.O.D. amount via the requested instrument, the shipment will be returned to the shipper, and no refund or credit of either the transportation charges or the C.O.D. charges will be given. 7. Shipper represents and warrants it has legal right, interest, or appropriate legal title, to the C.O.D. funds subject to be collected and is authorized by the appropriate parties to receive such funds. 8. Performance of the C.O.D. service will not constitute FedEx Ground as the shipper’s agent for any purpose, including, but not limited to, completion of the sale of the goods by the shipper to the recipient. 9. FedEx Ground C.O.D. shipments are not eligible for Hold at Location. 10. Additional restrictions may apply to C.O.D. deliveries to remote rural areas in Canada, including additional limitations on the maximum C.O.D. amount. Please contact FedEx Customer Service at 1.800.463.3339 for more information. ¾ ¿åââÛÙêåäÀÛâßìÛèïÎÛãßêê×äÙÛ 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to the shipper within 10 business days from date of collection. The C.O.D. amount will be collected and remitted in the currency of the destination country. Our sole obligation shall be to timely remit the C.O.D. collection through the U.S. Postal Service, and FedEx Ground shall not otherwise be liable for any loss or delay caused by the remittance of the C.O.D. collection. C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.) If the shipper is approved by FedEx Ground for enrollment, the following shall apply: 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronic funds transfer (EFT) within 24 or 48 hours after the funds are deposited into the FedEx Ground Bank account as described below. Shipper must choose either the 24- or 48-hour transfer option at time of enrollment. 2. All checks received by FedEx Ground on behalf of the shipper shall be restrictively endorsed by FedEx Ground in substantially the following language and deposited into our terminal bank accounts (“FedEx Ground Bank”): FOR DEPOSIT ONLY FEDEX GROUND AS AGENT FOR THE WITHIN NAMED PAYEE LACK OF ENDORSEMENT GUARANTEED 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the bank’s close of business on the first business day following the delivery date. Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the shipper’s bank as shown on a voided check supplied to FedEx Ground during the enrollment process. 4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or routing instructions required for EFT. Once notice is received by the FedEx Ground C.O.D. department, changes to EFT instructions may take up to 10 business days to take effect. 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground but thereafter is dishonored and returned to our bank as non-negotiable, the risk of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx Ground for the face amount of such check and any bank charges associated with the return of the check (non-sufficient funds charges [“NSF charges”]) by permitting FedEx Ground to reduce subsequent electronic funds remittances by a like amount, provided that such returned check is promptly forwarded to the shipper by FedEx Ground to the shipper’s address. In the event that E.C.O.D. remittances have not been sufficient to allow FedEx Ground to recover check amounts and associated NSF charges within 30 days, the shipper agrees to permit FedEx Ground to electronically deduct these fees from the shipper’s named financial institution. FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service. 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank account before the bank’s close of business on the first business day following the delivery date. 7. If a bank does not allow a third-party endorsement of money orders or cashier’s checks, the money order or cashier’s check will be mailed back to the shipper, and the amount initially transferred electronically will be deducted from the shipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D. remittances have not been sufficient to allow FedEx Ground to recover the amount initially transferred from subsequent E.C.O.D. remittances within 30 days, the shipper agrees to permit FedEx Ground to electronically deduct the amounts initially transferred from the shipper’s named financial institution. Shipper agrees to permit FedEx Ground to also reduce the next electronic funds transfer for the shipping charges included in the money order or cashier’s check. 8. On or before the end of each business day during participation in the E.C.O.D. program and thereafter so long as any funds belonging to the shipper remain in the possession or control of FedEx Ground, FedEx Ground will transmit the details of all deposits at the shipper’s designated bank and/or FedEx Ground’s bank and/or checks returned for insufficient funds to the shipper. Such reporting shall be provided to the shipper by email. 9. In addition to the charge assessed for each C.O.D. package tendered to FedEx Ground by the shipper, an additional weekly service charge will be assessed for the E.C.O.D. service. 10. At its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D. enrollment without notice. Credit terms A. FedEx Ground does not provide individual consumer credit privileges. ¾ FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx Ground, are creditworthy. C. As a condition of extending credit privileges, FedEx Ground reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. 1. Deposit Plan. After depositing an amount equivalent to four weeks’ transportation charges as estimated by FedEx Ground, payments are required within 15 days of FedEx Ground Tarif 174 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Collect on delivery [C.O.D.] service, cont.) $WWDFKPHQW'6HUYLFH*XLGH invoice date. The deposit amount is subject to change to reflect revised estimates of the shipper’s charges. 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will additional charges be rendered for their services. Net balances will be refunded at the request of the shipper. D. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. E. The invoice date begins the credit term cycle, and payment is due within 15 days from the invoice date. A late payment fee will be assessed if your payment is not received by FedEx by the invoice due date. The late payment fee will equal 6% of the total past-due balance of any invoice that is past due. Failure to keep your FedEx account current will result in “termination” of your ground service. F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. G. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment for services rendered by FedEx Ground. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. H. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to collect such balances. FedEx Ground may require you to secure the account with a form of payment as a prerequisite to credit restoration. FedEx Ground may decline to restore credit privileges even if all costs, fees and expenses are paid. I. Customers requesting the reinstatement of their FedEx Ground service must contact the Recovery Collections department at 1.800.506.7580. J. At our sole discretion, FedEx Ground may apply payments made on your account to any unpaid invoice issued on your account. Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value and limits of liability (not insurance coverage) A. FedEx Ground liability with regard to any package is limited to the sum of $100 unless a higher value is declared at time of tender and a greater charge paid as provided in the FedEx Service Guide. ¾ The declared value of any package represents our maximum liability in connection with a package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information. Exposure to and risk of any loss in excess of the declared value is either assumed by the shipper or transferred by the shipper to an insurance carrier through the purchase of an insurance policy. The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. C. In cases where the shipper declares or agrees in writing that the property being shipped is released to a value exceeding $100 per package or article not enclosed in a package, an additional charge for each $100 or fraction thereof of total valuation will be assessed to which the base rate applies, up to a maximum declared value of $50,000 per package. D. Packages containing all or part of the following items are limited to a maximum declared value of $1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited- edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass and any other commodity with similarly fragile qualities. 7. Plasma screens. 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates or platinum (except as an integral part of electronic machinery). 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 12. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. 13. Packages returned through the FedEx Ground Package Returns Program (PRP). See the Return Options section. 14. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH PACKAGE. F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. G. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. H. In the event that FedEx Office procures, accepts tender of, performs, or otherwise undertakes the transportation, delivery or release of a package by FedEx Ground, whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in this tariff or otherwise available to FedEx Ground as if such provision were expressly for its benefit. Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or to all destinations. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager or other FedEx-approved means to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx will reattempt delivery. ¾ Àirect Signature Required. FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx will reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from someone at least 21 years old (19 years old for deliveries to Canada) at the delivery address (government- issued photo identification required). If no eligible recipient is at the address, FedEx will reattempt delivery. FedEx Ground Tarif 175 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Credit terms, cont.) $WWDFKPHQW'6HUYLFH*XLGH D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. FedEx International Ground. For FedEx International Ground shipments from the U.S. to residential addresses in Canada, FedEx may release the package without a signature. For FedEx International Ground shipments from the U.S. to nonresidential addresses in Canada, FedEx will attempt to obtain a signature. F. Indirect Signature Required is not available for shipments to nonresidential addresses. G. FedEx Ground may accept requests for address corrections from a shipper or a recipient for shipments involving the Direct Signature Required or Indirect Signature Required options, alcohol shipments, and shipments where no signature is required. H. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and Delivery, and Proof of Delivery sections. Dimensional weight (volumetric weight) Transportation charges may be assessed based on dimensional weight, which is a volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges from FedEx. See the Dimensional Weight description in the Other Transportation-Related Fees and Shipping Information section of the FedEx Service Guide for additional details. FedEx Home Delivery A. A package is defined as a FedEx Home Delivery package if its barcode includes one of the designated FedEx Home Delivery service codes. ¾ Service days for FedEx Home Delivery packages are defined as Monday through Sunday for normal deliveries. Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. C. FedEx Home Delivery shippers must transmit an electronic manifest that contains all package information directly to FedEx Ground in an approved electronic format. The electronic transmission must include package weight, destination ZIP code, and recipient name and address. The package label must meet FedEx Home Delivery specifications, including the “H” on the bar-code label. D. FedEx Home Delivery packages may not weigh more than 150 lbs. FedEx Home Delivery packages may not contain hazardous materials, except for materials classified as Limited Quantity, and may not be shipped under the FedEx Ground COLLECT service program. E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). F. All FedEx Home Delivery packages will be considered residential, even if the packages are addressed to a business, and will be subject to the FedEx Home Delivery residential surcharge as published in the FedEx Service Guide in effect at the time of shipment. G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. H. Any package shipped as a FedEx Home Delivery package that fails to comply with the terms and conditions of this service may be refused by FedEx Ground, or if initially accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the terms and conditions of FedEx Home Delivery may also result in additional charges upon written notice to the shipper. Firearms A. FedEx Ground will transport and deliver firearms (excluding handguns), antique firearms and replica firearms, all as defined by the United States Gun Control Act of 1968, as well as muzzleloaders and black powder firearms (collectively “firearms”), between areas served in the U.S., but only between: 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; law enforcement agencies of the U.S. or any department or agency thereof; and law enforcement agencies of any state or any department, agency or political subdivisions thereof; or 2. Where not prohibited by local, state and federal law, from individuals to licensed importers, licensed manufacturers or licensed dealers (and return of same). ¾ If your shipment contains firearms, select the Direct Signature Required or Adult Signature Required Delivery Signature Option, depending on the requirements of your shipment. See the Delivery Signature Options section for details. Firearms shipments are not eligible for signature release, driver release or indirect delivery. C. FedEx Ground cannot ship or deliver firearms C.O.D. Firearms shipments are not eligible to be held at Hold at Location facilities. D. Upon presenting the package for shipment, the person tendering the shipment to FedEx Ground is required to notify FedEx Ground that the package contains a firearm. The outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. E. The shipper and recipient must be of legal age as identified by applicable law. F. The shipper and recipient are required to comply with all applicable government regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. G. FedEx Ground will transport small-arms ammunition when packed and labeled in compliance with local, state and federal law, and the Hazardous Materials section of this Service Guide. Ammunition is an explosive and must be shipped separately as hazardous materials. You agree not to ship loaded firearms or firearms with ammunition in the same package. H. FedEx Ground will not accept for transport handguns, assembled or disassembled. Fuel and other surcharges FedEx reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com. Hazardous materials Packages containing hazardous materials, including materials classified as Limited Quantity, cannot be shipped via FedEx international services, or to, from or within Hawaii or Alaska (Limited Quantity can be shipped to Canada if properly labeled). Hazardous material shippers must be properly qualified through a FedEx sales representative before tendering hazardous material packages via FedEx Ground. A. All packages containing hazardous materials must be properly classified, described, packaged, marked, labeled and in proper condition for transportation according to applicable regulations and FedEx Ground requirements. FedEx Ground accepts only certain hazardous materials as listed in the current version of the FedEx Ground Hazardous Materials Table, which is available at fedex.com/hazardousmaterials (select the Resources page) and incorporated herein by reference. Contact a FedEx account executive, see fedex.com/hazardousmaterials or call 1.800.463.3339 and say “hazardous materials” for more information. ¾ FedEx Ground does not accept hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. FedEx Ground also does not accept hazardous substances in reportable quantities. C. FedEx Ground does not accept infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non- regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. D. FedEx Ground does not accept inhalation hazards. E. Hazardous materials, except Limited Quantity materials, cannot be banded, strapped or taped to form a bundle. Packaging restrictions and service restrictions apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performance-oriented packaging (POP). FedEx Ground will accept authorized pails or drums as single packaging. Hazardous materials may not be shipped in any FedEx packaging. F. Hazardous material shipments, including shipments containing Limited Quantity materials or dry ice, are not accepted at FedEx Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Ship Center locations, FedEx Express station or ramp FedEx Ground Tarif 176 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Delivery Signature Options, cont.) $WWDFKPHQW'6HUYLFH*XLGH locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, and unstaffed FedEx locations. G. Batteries, including lithium batteries, may be regulated when shipped for highway transport. Shippers should refer to the most current U.S. Department of Transportation regulations to ensure compliance with marking, labeling and packaging requirements as they pertain to the transportation of batteries. Additional restrictions may apply to the transportation of lithium batteries between the contiguous U.S. and Alaska and Hawaii. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Ground does not accept damaged batteries or defective batteries that pose a safety risk. H. Packages containing hazardous materials are not eligible for FedEx Ground return options, except for packages shipped by preapproved shippers using the FedEx Ground Package Returns Program. I. All damaged or leaking hazardous material packages may be properly repackaged, prepared in accordance with applicable DOT regulations and returned to the shipper. The undamaged portion of a damaged hazardous materials shipment will be returned to the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the returned shipment, or if the shipment cannot be returned to the shipper, as determined at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. The minimum reimbursement per package is US$350. Reference the Non-Compliant Hazardous Materials (Hazmat) Reimbursement Program FAQs PDF at fedex.com/en-us/service-guide/hazardous-materials/ resources.html for more information. J. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages not properly prepared in accordance with DOT regulations and FedEx Ground requirements. K. Hazardous material packages found in the FedEx Ground system not properly prepared in accordance with DOT regulations and FedEx Ground requirements will be held for customer pickup. If the shipper refuses to pick up or make other arrangements for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment. The shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shipper’s failure to comply with FedEx Hazardous Materials shipping requirements. The minimum reimbursement per package is US$350. Reference the Non-Compliant Hazardous Materials (Hazmat) Reimbursement Program FAQs PDF at fedex.com/en-us/service-guide/hazardous-materials/resources.html for more information. È In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to segregate hazardous materials in accordance with regulations. M. The shipper may be held accountable for all costs associated with any damaged or leaking hazardous material package that is not properly prepared in accordance with all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup and disposal. Reference the FedEx Ground Hazardous Materials Shipping Guide PDF at fedex.com/en-us/service-guide/hazardous-materials/resources.html for more information. N. Materials classified as Limited Quantity are the only hazardous materials that can be shipped via FedEx Home Delivery. O. Dry ice shipments must be marked and customers must notify FedEx at pickup that shipments contain dry ice. Ì Packages containing hazardous materials are not eligible for signature release, driver release or indirect delivery. Í. Charge for Handling Hazardous Materials. In addition to the other rates and charges named in this tariff, a charge will be assessed on each package of hazardous materials. R. The shipper is required to transmit hazardous material shipping information using a FedEx electronic shipping solution, a FedEx-recognized hazardous materials vendor software application, a FedEx Compatible Solutions Program application or a custom solution that has the ability to transmit hazardous material shipping information electronically. Inspection of shipments and identification requirement FedEx Ground reserves the right, but is not required, to open and inspect any package tendered to it for transport. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Ground, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Ground had knowledge that such damages might be incurred. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: 1. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. 2. The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. 3. The shipper’s violation of any of the terms and conditions contained in this tariff, as amended from time to time, including, but not limited to, the improper and insufficient packing, securing, marking and labeling of shipments, or use of an account number not in good credit standing. 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotions, hazards incident to a state of war, local, national or international weather conditions (as determined solely by FedEx Ground), local, national or international disruptions in ground transportation networks (as determined solely by FedEx Ground), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to FedEx Ground personnel, and disruption or failure of communication and information systems (including, but not limited to, FedEx Ground systems). 5. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. 6. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. 7. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. 8. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. 9. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) 10. Failing to deliver or not attempting to deliver a package on the scheduled delivery day or time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed or unavailable to accept delivery on the originally scheduled delivery day or time. 11. Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) 12. Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options and Pickup and Delivery sections.) 13. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. 16. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. 17. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. 18. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. 19. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. FedEx Ground Tarif 177 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Hazardous materials, cont.) $WWDFKPHQW'6HUYLFH*XLGH 20. Performance of any services will not constitute FedEx Ground as the shipper’s or anyone’s agent for any purpose. 21. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. 22. Any package where FedEx Ground package scan records do not reflect acceptance of the package by FedEx Ground from the shipper. 23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 25. The shipment of any alcoholic beverages or firearms if you fail to comply with the applicable terms and conditions. 26. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: a. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. b. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. c. FedEx laptop packaging, for shipments of laptop computers. d. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. e. FedEx tablet packaging, for shipments of tablet computers. 27. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. 28. FedEx Ground does not provide protective services for transportation of perishable commodities or of commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper’s risk for loss of value or damage occasioned by exposure to heat or cold. The shipper agrees to not file damage claims for perishable items. 29. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. 30. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient, including requests made by the recipient for delivery options using FedEx Delivery Manager. 31. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. 32. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. 33. The shipper’s failure to provide accurate delivery address information. 34. Any shipment containing a prohibited item. (See the Prohibited Items section.) 35. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information. 36. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of customs or other regulatory agencies. 37. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. 38. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. 39. Hazardous-materials shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Ground will not pay a claim on undeclared or hidden hazardous materials and the FedEx Money-Back Guarantee does not apply. 40. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé Any civil claim for overcharges must be brought within 18 months after the claim accrues. Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment, must be brought within two years and one day from the date FedEx Ground gives written notice that FedEx Ground has disallowed any part of the claim specified in the notice. Any right you might have to damages, refunds, credits recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against FedEx Ground under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in this tariff including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx Ground cannot be considered to have breached any obligation to you unless or until FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the notice periods and requirements contained in this tariff. Finally, you and FedEx Ground agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from FedEx Ground or if you lack knowledge regarding whether such compliance will result in relief from FedEx Ground. You agree that you will not sue FedEx Ground as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to FedEx Ground. The performance of any services does not make FedEx Ground an agent of the shipper or any third party for any purpose. Money-back guarantee policy We offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛThe money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means if FedEx does not deliver the shipper’s standard ground and multiweight ground package[s] by the end of the scheduled delivery day as published on fedex.com). 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges and residential surcharge in the event of a service failure (which means if FedEx does not deliver the shipper’s residential package[s] by the end of the scheduled delivery day as published on fedex. com). For shipments designated as FedEx Date Certain Home Delivery, FedEx Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options section below. 3. FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options. At our option, we will, upon request, either refund or credit your transportation charges, residential surcharge and the applicable convenient delivery option charge in the event of a service failure (which means if FedEx does not provide the FedEx Home Delivery convenient delivery option service requested for the shipper’s package[s], as described below). a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Date Certain Home Delivery Money-Back Guarantee applies if the shipment is not FedEx Ground Tarif 178 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÈßרßâßêßÛéäåê×ééëãÛÚÙåäê $WWDFKPHQW'6HUYLFH*XLGH delivered on the valid date requested. To be considered valid, the requested date must be no earlier than the scheduled delivery as published on fedex.com and cannot be a FedEx holiday. If the delivery date requested is invalid, the FedEx Date Certain Home Delivery Money-Back Guarantee will not apply. b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Evening Home Delivery Money-Back Guarantee applies if the shipment is not delivered between 5 and 8 p.m. on or before the scheduled delivery date as published on fedex.com. c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx Appointment Home Delivery Money-Back Guarantee applies if the shipment is not delivered within one hour before or after the time, and on the date, requested by the recipient and agreed to by FedEx. ¾ Èßãßê×êßåäéThe following limitations apply: 1. A credit or refund under the money-back guarantee will be applied only against charges for the shipment giving rise to the credit. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. For shipments destined to Canada, the FedEx Money-Back Guarantee only applies to transportation charges related to brokerage-inclusive service. 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for delivery to remote rural areas, the money-back guarantee only applies to the portion of transportation provided directly by FedEx Ground. 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving will be scheduled for delivery on that day if the recipient business is open, but in any event, the delivery commitment will be extended to the next business day for application of the money-back guarantee. 6. Packages tendered for delivery on holidays that are business days for FedEx Ground (for example, Good Friday and Presidents Day) will be scheduled for delivery on that day if the recipient business is open. However, if the recipient business is known by FedEx Ground to be closed due to the holiday, the packages will be scheduled for delivery on the next business day the recipient is open, but the money-back guarantee will not apply. 7. To be eligible for the FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options, the shipper must have fulfilled the following conditions: a. Prepare and attach to each package a 128 bar-code label showing the delivery option requested. The shipper must also provide FedEx Ground with the required electronic information for the service level selected. b. Convenient delivery options are offered at the shipment level. To qualify as a shipment, one or more packages must have the following: – The same shipper number – The same origin location – The same ship date – The same recipient address – The same convenient delivery option selected 8. If a delivery later than the original scheduled delivery day or time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment for application of the money-back guarantee policy will be adjusted to account for the requested delivery date and/or time. 9. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, or unavailable to accept delivery, the delivery commitment for application of the money-back guarantee policy will be the next business day. 10. If the package is placed in a FedEx Drop Box, the delivery commitment for application of the money-back guarantee will be extended by 1 business day. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges, residential surcharge or convenient delivery option charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The shipper did not properly label the package in accordance with the FedEx Service Guide, including, without limitation, affixing the correct business name and contact name (for FedEx Ground packages) or recipient name (for FedEx Home Delivery packages) and deliverable address (number, street, city, state, and a five-digit ZIP code) and correctly placing the customer-specific FedEx Ground or FedEx Home Delivery bar-code label on the package. For FedEx Home Delivery packages, the shipper must print the letter “H” (Home) on the address label in accordance with the FedEx Home Delivery label specifications. 4. The shipper did not timely and accurately transmit all electronic package-level data required, including, but not limited to, any electronic package-level data necessary for package sorting by FedEx Ground, to the extent required by the Shipper’s Agreement with FedEx Ground. For FedEx Appointment Home Delivery shipments, a valid telephone number for the recipient must be included in the data-entry information when the shipment is processed. 5. The package was not picked up by a FedEx Ground driver at the shipper’s location or an alternate address location, at a FedEx Office Print and Ship Center, at a FedEx Ship Center, at a FedEx Authorized ShipCenter or at a FedEx Drop Box prior to that location’s regular scheduled pickup time. If a package is accepted by FedEx Ground after a location’s regular scheduled pickup time, an additional transit day may be added to the scheduled delivery date. 6. The package was tendered for transportation on the Monday after Thanksgiving through Christmas Eve. 7. The shipment contained special instructions, including, but not limited to, FedEx Ground Call Tag service and FedEx Delivery Signature Options. 8. There was an unexpected large release of packages from your shipping location. 9. The package met the definitions for additional handling, address correction, oversize or unauthorized. See the Other Transportation-Related Fees and Shipping Information section of the FedEx Service Guide for additional details. 10. FedEx received a request to redirect the shipment from a delivery address to a Hold at Location address. 11. The shipment was undeliverable or returned. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit due to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). Note: Requests for a refund of FedEx Delivery Manager delivery-option fees must be made by the recipient online at fedex.com/billingadjustment. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. 2. Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable. 3. All requests for a refund or credit must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) Package Consolidators are responsible for complying with all applicable requirements in this tariff including, but not limited to, customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the FedEx Ground Tarif 179 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Money-back guarantee policy, cont.) $WWDFKPHQW'6HUYLFH*XLGH package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. Package Consolidators are not required to have the FedEx Ground Declared Value Shipment Form at their location. Dropoff customers should bring their own FedEx Ground Declared Value Shipment Form to the Package Consolidator with declared value dropoff packages. F. FedEx Ground assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. The Package Consolidator’s barcode must appear as the shipper’s barcode for all shipments paid for at a Package Consolidator. Package Consolidators are independently owned and operated businesses. G. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. H. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛèÛéêèßÙêßåäééßðÛ×äÚíÛßÝÞê A. FedEx Ground will accept for transport packages that weigh up to the maximum package weight published in the FedEx Service Guide in effect at the time of shipment and that measure up to 165 inches in combined length and girth. FedEx reserves the right to assess additional handling, oversize package and unauthorized package surcharges on any package whose dimensions are altered during transit, causing it to meet the parameters for these charges. MEASUREMENT OF LENGTH AND GIRTH: a. Regular-Shaped Packages: The length and girth of a package is length plus (two times the height) plus (two times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or Open Spaces: To measure combined length and girth, assume the package or article to be enclosed in a six-sided, rectangular container, and then determine the combined length and girth as for regular-shaped packages. ¾ ¿Þ×èÝÛÜåèÑä×ëêÞåèßðÛÚÌ×Ùá×ÝÛéIn addition to the other rates and charges named in this tariff, a charge will be assessed for the following conditions: 1. Any package measuring more than 108 inches in length.1 2. Any package measuring more than 165 inches in length and girth combined.1 3. Any package measuring more than 150 lbs.1 Unauthorized packages will be rated based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. 1 These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. In the event of disposal, the shipper, if known, agrees to pay any costs incurred in the disposal. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. All packages must be prepared and packed by the sender for safe transportation with ordinary care in handling. Recipient address labels should be placed on both sides of each package with an additional label enclosed inside. Any articles susceptible to damage as a result of conditions that may be encountered in air ground transportation, such as changes in temperature, must be adequately protected by proper packaging. Each shipment must be legibly and durably marked with the name, address and ZIP code of both the shipper and recipient. The ZIP code is crucial to the efficient movement of the package through the FedEx Ground system. You must use packaging in new or like-new condition. All packaging must be large enough to allow cushioning on top, bottom and sides. Contents must be properly packaged to eliminate shifting. To be in like-new condition: • Packaging must not have any holes, tears, dents or creases. • Boxes must have no crushed corners. • All previous shipping labels and barcodes must be covered or concealed. All flaps, seams and edges must be securely sealed with a minimum 2-inch-wide packing tape. Items that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels or rollers must be removed or packaged. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. ¾If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not limited to, electronic and electrical devices, scientific testing equipment, fragile glass, crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Development prior to shipping. À Ì×Ùá×ÝÛÅäéæÛÙêßåä×äÚÐÛéêßäÝ FedEx Ground reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to improper packaging. E. FedEx Ground may issue written notice to you if you repeatedly fail to adhere to FedEx Ground’s packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx Ground will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx Ground’s right to deny a claim where the shipment in dispute is found to have improper packaging.  ÌèÛéÞßæãÛäêÅäéæÛÙêßåä×äÚÐÛéêßäÝÜåèËìÛèéßðÛÌ×Ùá×ÝÛé At the sole discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a representative sampling of the oversize packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test oversize packaging or the sampling fails FedEx testing, FedEx Ground will not be liable for any damage to shipper’s oversize packages. For general packaging assistance, including packing, sealing and labeling tips and information on how to submit your packaging for testing or evaluation, go to fedex.com/packaging. ÌÞ×èã×ÙÛëêßÙ×âé You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details. ÌßÙáëæ×äÚÚÛâßìÛèï ½ ÌßÙáëæÏÛèìßÙÛ 1. FedEx Ground may provide on-call pickup service for a per-package pickup fee for customers that do not have a FedEx Ground regular scheduled pickup. This fee may be higher if the pickup is made the same day it is requested or if the request is made through FedEx Customer Service. 2. FedEx Ground may provide pickup service for a weekly pickup fee to regular scheduled pickup customers. 3. An alternate address pickup fee may apply to pickup service at shipping FedEx Ground Tarif 180 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèé¢ßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚÏÞßæ¿ÛäêÛèâåÙ×êßåäé and FedEx ShipSite locations at Office Depot and OfficeMax], cont.) $WWDFKPHQW'6HUYLFH*XLGH locations other than the location associated with the FedEx Ground account number. The alternate address pickup fee only applies to account numbers assessed the weekly pickup fee. 4. Charges for pickup service shall apply in addition to the rates set forth in the FedEx Service Guide in effect at the time of shipment. Upon payment of the applicable pickup service charge, FedEx Ground will call at the shipper’s premises once each business day, if required, to pick up packages for delivery to all points served by FedEx Ground. 5. A return pickup surcharge applies for FedEx Print Return Label and FedEx Email Return Label shipments. 6. The shipper agrees to declare all applicable additional charges on the Customer Shipping Record or Declared Value Shipment Form, if applicable. FedEx Ground reserves the right to assess additional charges on those packages that the shipper does not properly rate and to re-rate packages the shipper fails to rate properly. ¾ ÀÛâßìÛèïFedEx Ground does not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the label and includes shipments delivered via Indirect Signature Required service. FedEx Ground may release the package with no signature at a residential address if none of the FedEx Delivery Signature Options are selected. FedEx Ground will attempt to obtain a signature for shipments to nonresidential addresses, except that when FedEx Ground uses a postal service, an interline cartage agent or a freight forwarder for final delivery, we may release such shipments with no signature if a FedEx Delivery Signature Option is not selected. If a Delivery Signature Option is selected and FedEx Ground uses a postal service, an interline cartage agent or a freight forwarder for final delivery, one of the following may occur at FedEx Ground’s discretion: 1. If available, a cartage agent that can return a signature may be selected; or 2. If a signature cannot be returned, FedEx Ground may call the shipper and request to eliminate the signature requirement; or 3. The package may be returned to the shipper. Where a signature is required, FedEx will make up to three attempts at delivery. A notice that delivery has been attempted will be left at the recipient’s address after the first and second attempts. (See the Delivery Signature Options section.) At our sole discretion, shipments having a declared value of $500 or greater in the currency of the destination country may not be released without a signature even where the release is otherwise authorized. FedEx Ground may, at its sole discretion, utilize a postal service, an interline cartage agent, a freight forwarding service or other carrier for pickups and deliveries, which may result in additional transit days and/or service restrictions. Our tender of a shipment to a postal service, an interline cartage agent, a freight forwarding service or other carrier constitutes delivery of the shipment by us for all purposes. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx Ground. In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at Location facility. FedEx may also accept requests for delivery options from a recipient using FedEx Delivery Manager. At its discretion, FedEx may not deliver or attempt delivery on the scheduled delivery day if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed or unavailable to accept delivery on the scheduled delivery day. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. We reserve the right to assess a Residential Delivery surcharge on any shipment delivered to a home or private residence, including locations where a business is operated from a home, or on any shipment in which the shipper has designated the delivery address as a residence, including shipments where the delivery location has been designated as Residential Delivery in error. ¿ ÎÛÚßèÛÙêêåÄåâÚ×êÈåÙ×êßåä 1. The shipper or recipient may request to redirect a package to a FedEx Office location within the FedEx Ground/FedEx Home Delivery terminal delivery area of the original address. 2. Shipments that are requested to be redirected to Hold at Location are not eligible for the FedEx money-back guarantee. Ìâ×äêé×äÚæâ×äêã×êÛèß×âé Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground assumes no liabilities if such materials are damaged in transit or if damages result from delay of shipment. If you choose to ship plants or plant materials, including seedlings, plant plugs and cut flowers, they must be shipped in accordance with applicable local, state and federal laws. Packages containing these items may be inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx Ground is not liable or responsible for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment, and you agree not to do so: 1. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) 3. Animal carcasses, except as provided in the Animal Carcasses section. (This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) 4. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 5. Shipments that require us to obtain a local, state or federal license for their transportation. 6. Shipments that may cause damage or delay to equipment, personnel or other shipments. 7. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Hazardous Materials section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 8. Lottery tickets and gambling devices where prohibited by law. 9. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. FedEx Ground also does not accept hazardous substances in reportable quantities. 10. Liquid mercury, in any quantity, not contained as a necessary component in any product or piece of equipment in its original manufactured state. 11. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. 12. Inhalation hazards. 13. Packages that are wet, leaking or emit an odor of any kind. 14. Live insects. 15. Shipments or commodities that are prohibited by applicable local, state or federal law. 16. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. 18. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) 19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration of more than 0.3% on a dry weight basis, except as set out in 21 CFR 1308.35; FedEx Ground Tarif 181 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌßÙáëæ×äÚÚÛâßìÛèïÙåäê $WWDFKPHQW'6HUYLFH*XLGH and synthetic cannabinoids. 20. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 21. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 22. Common fireworks. 23. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. 24. Restriction for Service to Alaska and Hawaii. The following goods are prohibited: those of unusual value, hazardous materials (including UN 3090 Lithium Metal Batteries, UN 3480 Lithium Ion Batteries and Limited Quantity materials), household goods, commodities in bulk, commodities requiring special equipment or handling and those commodities injurious or contaminating to other lading, nondomesticated animal products, dangerous goods, furs, hazardous substances or any materials regulated by the DOT or by the International Civil Aviation Organization (ICAO), jewelry, live animals, perishables (including, but not limited to, perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control), plants and seeds. 25. Hazardous materials service, including limited quantity, combustible liquids and all lithium batteries, is not available to or from air-serviced locations, including, but not limited to: Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI; The Bass Islands, OH; and Kelley's Island, OH. 26. Handguns. 27. Bump fire stocks and other rapid-fire trigger activators. 28. Ghost guns and other firearms not containing a serial number. 29. Any firearm or other weapon manufactured using a 3-D printing machine. 30. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 31. Waste or garbage for disposal. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. ÌèååÜåÜÚÛâßìÛèï A. Verification of Delivery. Shippers may obtain proof of package delivery, including delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.463.3339. There is no additional charge for this service. ¾ ÏÞßæãÛäêÏê×êëéÅäÜåèã×êßåäFedEx Ground may provide selected shippers a daily or weekly list generated from our shipment-status information. This list is provided so that shippers will have a quick, abbreviated record of packages shipped and received. Shipment-status files contain preliminary and incomplete delivery data. It is not intended or permitted to be used to file claims or to determine whether any individual shipment fails to meet FedEx Ground service commitments. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of this tariff. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. For the most current information regarding areas served and delivery commitments, check online at fedex.com or contact FedEx Customer Service at 1.800.463.3339. Refusal or rejection of shipments FedEx Ground reserves the right to refuse to transport unauthorized packages and any package that it, at its sole discretion, determines to be dangerous, hazardous or likely to soil, taint or otherwise damage other shippers’ property or FedEx Ground equipment, personnel or contractors, or is improperly or insecurely packaged or wrapped, or is economically or operationally impracticable to transport, or when FedEx is unable to validate the identity of the shipper. Packages must be packaged and wrapped so as to pass the procedures described in the Packaging and Marking section covering testing of the packaged products weighing under 150 lbs. (68 kg). Return options A. FedEx Ground return options are subject to all other terms and conditions provided in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. ¾ Written authorization from FedEx Ground is required to participate in the Package Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages returned through PRP, FedEx Print Return Label or FedEx Email Return Label is limited to $100 unless a higher value is declared, up to a maximum of $1,000, at time of tender and a greater charge paid (see the Declared Value and Limits of Liability section). The shipper may declare a value up to $50,000 for packages returned through the FedEx Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the value of the declared value on the original shipment. The shipper may not declare a value for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not be liable for any damage to a shipment or claim arising out of the use of a return option unless the package was lost during shipment or there was visible damage noted by the driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for items returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receipt of a shipment without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. The FedEx Ground liability for any loss or damage arising out of an authorized return shipment shall never exceed the actual amount of damage or the declared amount, whichever is lower. All other terms and conditions related to FedEx Ground claims regulations and, as a whole, the tariff, shall apply for packages shipped through the use of a FedEx Ground return option. C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. • The shipment contains unauthorized packages (see the Package Restrictions [Size and Weight] section). FedEx Ground Tarif 182 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌèåÞߨßêÛÚßêÛãéÙåäê $WWDFKPHQW'6HUYLFH*XLGH • FedEx is requested to return the shipment to the shipper. A. Undeliverable shipments may be returned at the payer’s expense. Shipments will be returned at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx Ground reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. ¾Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES. International service conditions In addition to the preceding terms and conditions, the additional terms and conditions below apply exclusively to international shipments to Canada. ½ ¾ßââßäÝ 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance service fees may be assessed on the contents of shipments destined for Canada. These are payable by the importer of record (normally the consignee, unless otherwise indicated) in the first instance. For FedEx International Ground brokerage-inclusive shipments, duties and taxes may be billed to the shipper, recipient or third party. If a clearance entry fee applies, the payer of duties and taxes will be billed for the clearance entry fee. Charges to the shipper’s account in currencies other than U.S. dollars will be converted to U.S. dollars, using a weekly Wall Street Journal conversion rate corresponding to the pickup date of the shipment or, for FedEx International Ground Distribution, the date FedEx Ground takes possession of the shipment. A service fee may apply. The clearance entry fee is subject to all applicable Canadian taxes. Regardless of any payment instructions to the contrary, the shipper is ultimately liable for all charges and fees relating to a shipment, including, but not limited to, any duties or taxes that FedEx Ground has disbursed. Shippers are responsible for accurately completing all sections of the required export documentation and for the entry of accurate shipment information (including, but not limited to, commodity descriptions and values for duty) on the Commercial Invoice and in any electronic device or software program. 2. Responsibility for Payment. The shipper is responsible for all charges, including transportation charges, duties and clearance entry (brokerage) fees, ancillary clearance service fees, governmental penalties and fines, taxes, FedEx Ground attorney fees and legal costs related to this shipment, and charges related to broker unassigned shipments, or broker select shipments where the broker information provided is incorrect. The shipper will also be responsible for any cost FedEx Ground may incur in returning shipments to the shipper or warehousing them, pending disposition. ¾ ¿åäéåâßÚ×êßåäÏÛèìßÙÛ Shippers utilizing FedEx International Ground Consolidation must meet all requirements as stated in the program-requirements document. By utilizing this consolidation service, the shipper agrees that: 1. FedEx Ground will determine in its sole discretion which shipments will be consolidated or excluded from a consolidation. 2. FedEx Ground is not liable for any increased brokerage costs associated with shipments that are not ultimately consolidated and clear customs as separate shipments. Any non-consolidated shipment may require a separate customs brokerage charge. 3. FedEx Ground reserves the right to update program requirements and participant eligibility at any time. 4. All associated fees, limitations, liabilities not assumed and other terms of this FedEx Ground Tariff apply to any packages shipped under this program. Please contact FedEx Customer Service at 1.800.463.3339 for more information. C. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx International Ground shipping on FedEx electronic shipping solutions. In some instances, at the option of FedEx Ground, FedEx Ground may accept instructions from the importer of record to use a designated customs broker other than the broker arranged by FedEx Ground or the broker designated by the shipper. In this case, the shipment will no longer be considered a brokerage-inclusive shipment. When FedEx Ground arranges clearance services, a clearance entry fee will be added as an ancillary clearance service fee to the duty-and-tax invoice to cover processes required to check the Commercial Invoice submitted with the shipment and to complete entry preparation procedures required by either U.S. Customs and Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment. 1. U.S. Export Shipments. FedEx Ground is headquartered in the U.S. and will not transport shipments that violate U.S. export controls nor export controls in the countries in which we operate, provided they do not conflict with U.S. law. You are responsible for, and warrant, your compliance with all applicable laws, rules and regulations, including, but not limited to, the U.S. Export Administration Regulations, the U.S. International Traffic in Arms Regulations, the U.S. Foreign Assets Control Regulations and applicable export laws and regulations of any country to, from, through or over which your shipment may be transported. You agree, and warrant, that you will comply with all applicable U.S. government sanctions prohibiting the export or re-export of goods, services or technology to countries and regions listed by the U.S. government unilaterally or in coordination with other countries’ sanctions. In addition, no commodities originating or manufactured in any of these countries and regions are accepted for transportation anywhere in the world. Any FedEx Returns service shipments that are forwarded to a third country must also comply with the export control requirements of the country of first departure. You agree to furnish such information and complete and attach to the shipment such documents as necessary to comply with such laws, rules and regulations. In addition, you specifically warrant that you will not tender any shipments to us if you or any of the parties involved in the shipment are listed on any of the export controls or sanctions lists published and maintained by: the U.S. Department of Treasury, Office of Foreign Assets Control; the U.S. Department of Commerce, Bureau of Industry and Security; the U.S. Department of State, Directorate of Defense Trade Controls; the United Nations Sanctions Committees; the European Union Council; and any other relevant authority. In addition, you agree and warrant that you will not attempt to ship to any entity owned by any party, in the common ownership interest determined by the relevant listing authority, subject to U.S. government economic sanctions. Further, you are responsible for ensuring that the end-use or end-user of the items shipped does not violate any specific control policies restricting certain types of exports, reexports and transfers of specifically enumerated items subject to the U.S. Export Administration Regulations. We assume no liability to you or any other person for any loss or expense — including, but not limited to, fines and penalties — if you fail to comply with any export laws, rules or regulations. Shipments crossing international borders must be cleared through customs in the destination country before being delivered to the consignee. You are responsible for providing FedEx with the importer of record’s customs broker. This can be done by entering broker information on the Commercial Invoice or by selecting the broker select option and entering broker information in the automation device. If the importer of record is self-clearing the shipment through customs, you must specifically indicate that on the shipment documentation or clearance fees may apply. The shipper agrees to provide all required documentation for the customs clearance and certifies that all statements and information on said documentation, including documentation submitted electronically, are true and correct. The shipper authorizes FedEx Ground to forward all information of any nature regarding shipments to any and all governmental or regulatory agencies that request or require such information. The shipper understands that making false declarations or statements may result in civil and criminal penalties, including forfeiture and sale. If the shipper does not complete all documents required for carriage, or if the documents submitted are not appropriate for the services or destinations specified, the shipper hereby authorizes FedEx Ground, where permitted by law, to complete, correct or replace the documents for the shipper at the shipper’s expense. However, FedEx Ground is not obligated to do so. If a substitute form of Commercial Invoice is needed to complete delivery of the shipment, and FedEx Ground completes such a document, the terms of this tariff FedEx Ground Tarif 183 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Undeliverable shipments, cont.) $WWDFKPHQW'6HUYLFH*XLGH will continue to govern. When shipments are held by customs or other agencies because of incorrect or missing documentation, FedEx Ground may attempt to notify the consignee or shipper, as determined by local law. If the consignee or shipper fails to supply the required information or documentation, the shipment may be determined to be undeliverable. FedEx Ground assumes no responsibility for the inability to complete a delivery due to incorrect or missing documentation. Shipments held by customs or other agencies because of incorrect or missing documentation will require additional transit time. 2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in the U.S. are subject to local tariffs and the service conditions of FedEx Ground. These service conditions include terms regarding the importation and customs clearance of shipments into the U.S. from Canada. U.S. Customs regulations require the Social Security Number (SSN) of an individual and the Internal Revenue Service Employer Identification Number (EIN) of the U.S. consignee for certain shipments being imported into the U.S. This information must be included on the Commercial Invoice for all U.S. import shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any changes to a company address, or the EIN or SSN, should be provided to FedEx Ground for system updating. Shipments that arrive in the U.S. that do not have the correct EIN or SSN may be detained until that information can be obtained from the consignee or determined otherwise. This requirement applies to shipments imported to the U.S. requiring a formal entry. D. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee may contact the importer to confirm arrangements for reimbursement of amounts to be disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to the shipper, consignee or third party as designated on the Commercial Invoice or entered in an automation device. E. Inspection of Shipments and Identification Requirement. FedEx Ground, or its agents or brokers, may open and inspect any or all packages in a shipment at any time. This action may be initiated by FedEx Ground or at the request of government authorities. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. F. Northern Canada Surcharge. Canada packages destined to the Yukon, Northwest Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and will incur an additional charge. Packages weighing more than 70 lbs. may be refused or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be accepted and delivered for an additional charge. These additional charges apply to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. The charges are in addition to applicable transportation charges. à Ìåéê×â¿åÚÛé×äÚÐÛâÛæÞåäÛÊëãØÛèéThe consignee’s postal code, telephone number and contact name are critical information and should be included on both the Commercial Invoice and address label. Ä ÌèåÞߨßêÛÚÅêÛms. You are prohibited from tendering the following items for shipment to Canada, and you agree not to do so. This list is not all-inclusive and is subject to modification without notice. FedEx Ground reserves the right to open and inspect any package tendered for delivery. FedEx Ground will refuse and may return any shipment that is considered unsafe, unlawful, or violates the terms and conditions of the FedEx Ground Tariff. 1. Alcoholic beverages. 2. Ammunition of any kind. 3. All live animals, dead animals and animals that have been mounted. 4. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 5. Dangerous goods. 6. Firearms, weaponry and their parts (and replicas thereof). 7. Bump fire stocks and other rapid-fire trigger activators. 8. Ghost guns and other firearms not containing a serial number. 9. Any firearm or other weapon manufactured using a 3-D printing machine. 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 11. Explosives, fireworks, flares, matches. 12. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Hazardous Materials section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 13. Furs. 14. Hazardous materials (shipments classified as Limited Quantity are allowed). 15. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. FedEx Ground also does not accept hazardous substances in reportable quantities. 16. Liquid mercury, in any quantity, not contained as a necessary component in any product or piece of equipment in its original manufactured state. 17. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. 18. Inhalation hazards. 19. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 20. Prescription drugs (personal and commercial), regardless of whether shipments have met the requirements set by Health Canada or other government departments, or are exempt from applicable requirements. 21. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 22. Perishables (including, but not limited to, perishable foodstuffs and foods and beverages; perishable pharmaceuticals; and any other items requiring refrigeration or other environmental control). 23. Plants, plant materials and seeds, including cut flowers. 24. Pornographic and/or obscene material. 25. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. 26. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with any amount of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and synthetic cannabinoids. 27. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 28. Personal Effects and Household Effects. Used items intended for personal use and not for sale. These include, but are not limited to, luggage sent prior to or following a trip, used clothing, jewelry, toiletries, personal electronics, golf clubs, furniture, dishes, linens, books, artwork and home décor. 29. Lottery tickets and gambling devices where prohibited by law. 30. Shipments being processed under: a. Duty drawback claims unless advance arrangements are made b. Temporary Import Bonds c. Carnets d. U.S. Drug Enforcement Administration export permit e. Letters of credit f. Certificate of Registration g. United States Foreign Trade Zones or bonded warehouses. h. An export license or any type of export authorization, including any agreements or license exceptions/exemptions, or Electronic Export Information (EEI), regardless of value. This includes, but is not limited to, goods subject to: – U.S. State Department licenses or any other State Department authorizations; – Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) licenses or any other ATF authorizations; – International Traffic in Arms Regulations (ITAR); – Export Administration Regulations (EAR); – The Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES); or – The Kimberley Process Clean Diamond Trade Act. 31. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 32. Shipments that require FedEx Ground to obtain any special license or permit for transportation, importation or exportation. 33. Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation. FedEx Ground Tarif 184 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (International service conditions, cont.) $WWDFKPHQW'6HUYLFH*XLGH 34. Shipments containing products manufactured in sanctioned countries or regions, regardless of whether a permit has been issued by a government agency or whether the specific goods are exempt from applicable sanctions. Shippers are responsible for determining the country of origin of goods shipped and for reviewing the government sanctions lists prior to tendering packages to FedEx Ground. 35. Packages that are wet, leaking or emit an odor of any kind. 36. Improperly packaged shipments. 37. Waste or garbage for disposal. 38. Live insects. I. Return and Import Shipping Options. Shipments returned from Canada using the FedEx Global Returns service option, or shipments initiated via the Create Import Shipment feature on fedex.com, are governed by the FedEx Service Guide, Canadian edition. Consult fedex.com/globalreturns for details on return shipments. FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON FEDEX. COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. J. Shipper Warranty. The shipper warrants that each article in each shipment will possess the required paperwork to export, will be properly described on the Commercial Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, addressed and packaged to ensure safe transportation with ordinary care in handling. K. Undeliverable Shipments. The shipper may elect to have a shipment returned if the shipment is refused by the consignee or for any other reason cannot be delivered. If a shipment is returned to the shipper, the shipper is responsible for payment of both the original transportation charges and the return charges. All duties and taxes, assessed in the destination country as well as the origin country upon return, are also the responsibility of the shipper. All return charges are payable immediately upon request. A shipper may elect to “abandon” the shipment in the destination country. If a shipment is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the merchandise. The shipper will be responsible for any charges associated with disposal. Additional information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx SameDay City Tariff. You can also call us at 1.800.463.3339. © 2021 FedEx. All rights reserved. FedEx Ground Tarif 185 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (International service conditions, cont.) $WWDFKPHQW'6HUYLFH*XLGH 186 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX FedEx SameDay ® City Tariff Contents Scope of tariff 187 Definitions 187 Non-waiver 187 Account numbers 187 After-hours pickup and Saturday, Sunday or holiday pickup or delivery 188 Alcoholic beverages 188 Animal carcasses 188 Billing 188 Cancellation 189 Claims 189 Credit terms and payment 190 Data privacy 191 Declared value and limits of liability (not insurance coverage) 191 Delivery Signature Options 191 Evening delivery only fee 191 Fuel and other surcharges 191 Hazardous materials 191 Inspection of shipments and identification requirement 192 Liabilities not assumed 192 Limitations on legal actions and governing law 193 Money-back guarantee policy 193 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 194 Package/shipment restrictions (size and weight) 194 Packaging and marking 194 Pharmaceuticals 195 Pickup and delivery 195 Pickup attempt 195 Plants and plant materials 195 Prohibited items 195 Proof of delivery 196 Rate quotations 196 Refusal or rejection of shipments 196 Return options 196 Routing and rerouting 196 Same-day return to sender 197 Service areas 197 Signature releases 197 Tobacco and tobacco products 197 Undeliverable shipments 197 Warranties 197 Additional information 197 For the most current updates to the FedEx SameDay City tariff, please go to fedex.com/us/terms. Effective January 4, 2021 Updated April 19, 2021 TERMS $WWDFKPHQW'6HUYLFH*XLGH The FedEx SameDay City Tariff, contained in the FedEx Service Guide, supersedes all previous terms and conditions, tariffs, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx SameDay City service to which this tariff applies. This tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, with respect to the subject matter hereof, and any entity receiving services hereunder or the benefit of services hereunder warrants and represents that it has not relied and will not be relying upon any statement, representation or advice regarding such service except representations expressly made in this tariff. FedEx reserves the right to unilaterally modify, amend or supplement this tariff and the FedEx Service Guide at any time without notice, which revisions shall take effect immediately. No modifications, amendments or supplements are authorized or effective unless published by FedEx at fedex.com. The FedEx Service Guide consists of the service information at fedex.com/serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S. retail rates; the FedEx Express Terms and Conditions; the FedEx Ground Tariff; and this FedEx SameDay City Tariff. The FedEx SameDay City Tariff and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. The downloadable version (PDF) of the FedEx SameDay City Tariff available at fedex.com in effect on the shipment date (as defined herein) shall control. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to shipments originating in the U.S. for transportation via a FedEx SameDay City service. Scope of tariff ½ Ì×èêßÙßæ×êßäÝ¿×èèßÛèé FedEx Office and Print Services, Inc. and its subcontractors. Any subcontractor used by FedEx is subject to the obligations applicable to FedEx herein, and is likewise entitled to any and all exclusions from or limitations to liability applicable to FedEx. ¾ ÃåìÛèäßäÝÌëØâßÙ×êßåäé Except as otherwise provided, this tariff is governed by the following publication, supplements thereto or succeeding publications thereof: the rate information in the FedEx Service Guide in effect at the time of shipment. This publication is available at fedex.com. C. FedEx SameDay City Scope of Operations. Where available, as determined in the sole discretion of FedEx, FedEx SameDay City service offers same-day pickup and delivery in select metropolitan U.S. service areas seven days a week, 365 days a year, for packages weighing less than 150 lbs. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. ù¾ëéßäÛééÚ×ïú means Monday through Friday for FedEx, except for the following holidays: Memorial Day Thanksgiving Day Independence Day Christmas Day Labor Day New Year’s Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. “Commercial delivery” means any delivery that is not a residential delivery. “FedEx,” “FedEx Office,” “our,” “us” and “we” refer to FedEx Office and Print Services, Inc., and its employees, affiliates and agents. “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Metropolitan U.S. service areas” means those metropolitan areas listed in the service information at fedex.com/serviceguide which offer FedEx SameDay City service. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the shipment; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛú means any single parcel or piece with a chargeable weight of 150 lbs. or less, including the container and its contents. Any fraction of a pound is rounded up to the next-higher pound. ùÌèååÜåÜÚÛâßìÛèïú means electronically captured delivery information, which may include date, time, location and signature information. “Reroute” means to deliver a shipment to an address different from that specified on the shipping label, and includes a change from one street address to another. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipment charges will apply. “Ready time” means the time the customer specified the shipment will be ready for pickup. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. “Service failure” means we arrived 60 seconds or more after the delivery commitment for the FedEx SameDay City service selected for that shipment, except as otherwise described in this tariff. “Ship date” or “shipment date” is the date the shipment is physically tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more packages shipped together to the same recipient. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare rates paid by any shipper who does not have a FedEx account, who does not have discounts applied to their FedEx account or who pays by any means other than charging to a FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared- value charges, special handling fees, customs duties and taxes, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëúor “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. Non-waiver Any failure by us to enforce or apply a term, condition, right or provision of this FedEx SameDay City Tariff does not constitute a waiver of that term, condition, right or provision and does not otherwise impair our right to enforce such term, condition or provision. Account numbers Account-Specific Rates will not apply unless charged to a valid FedEx account. FedEx account holders who pay for shipments originating in the U.S. with a credit card instead of charging to a valid FedEx account will be charged Standard List Rates. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes FedEx SameDay City Tarif 187 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a shipment at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in “termination” of your FedEx SameDay City service. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a shipment is held, returned, or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the money-back guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all shipments shipped by us shall be subject to this tariff, as modified, amended or supplemented. For FedEx SameDay City services, you may only request FedEx to bill accounts with a U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and FedEx, at its sole discretion, reserves the right to bill the sender for those charges. FedEx may provide trade credit information on its account holders to credit bureaus. After-hours pickup and Saturday, Sunday or holiday pickup or delivery Additional fees apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery. The after-hours fee applies to ready times of 8:01 p.m.–6:59 a.m., Mon.–Fri. Only one surcharge will apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery, per shipment. Alcoholic beverages FedEx SameDay City does not accept alcoholic beverages as part of its regular-scheduled service. Shipments of alcoholic beverages require prior approval from FedEx SameDay City and must be shipped on an approved FedEx account number in markets where the shipping of alcoholic beverages is permitted. Contact your FedEx account executive for more information. Animal carcasses FedEx SameDay City does not accept animal carcass shipments as part of its regular- scheduled service. FedEx SameDay City may accept certain shipments of animal heads and other parts for taxidermy if properly packaged. If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal carcass, organ or part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. Contact your FedEx account executive for details and additional requirements. ¾ßââßäÝ A. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, OR ANY PROVISION OF THIS TARIFF CONTEMPLATING INVOICING OF OR PAYMENT BY A THIRD PARTY, THE SENDER IS ULTIMATELY LIABLE FOR ANY AND ALL CHARGES AND FEES. ¾ “Bill Sender” means charges will be billed to the sender. Payment on the account must be current. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender, and the sender will remain ultimately responsible for payment of all such charges not paid by such other party during the applicable invoice period. C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone other than the sender or recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, address correction fees, and invalid or missing account number fees). In order to choose this billing option, the FedEx account number of the third party must be inputted into the sender’s electronic shipping system at the time the shipment is processed and payment on the account must be current. If the third party is billed initially and refuses to make payment for the shipment, the charges may be rebilled to another party, but subsequent requests will only be rebilled to the sender. (See section K, Billing Special Handling Fees.) If the party that is rebilled refuses or fails to pay in the applicable invoice period, the sender is liable for and will be billed for all charges and fees, plus all special handling fees. If due to the charges the third-party account exceeds credit limits with FedEx, the sender will automatically be billed. D. For “Bill Third Party” transactions, if the third party refuses to pay the charges, refuses delivery, fails to pay within the applicable invoice period, or cannot be contacted, the sender is responsible and will be billed for any and all charges. For “Bill Third Party” transactions, we may verify the method of payment and reserve the right to not accept any “Bill Third Party” shipment for which such verification cannot be established. E. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. F. The sender’s shipment may be delayed if we determine that it is billed to a FedEx account number that is not in good credit standing. The service failure money-back guarantee will not apply (see the Money-Back Guarantee Policy section for details and limitations). G. A special handling fee will be applied for any check or electronic funds transfer (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature of the drawer. H. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Payment should be sent using your remittance advice to one of the following: (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online should mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. I. If you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: FedEx SameDay City Tarif 188 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Account numbers, cont.) $WWDFKPHQW'6HUYLFH*XLGH • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 J. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call FedEx SameDay Services at 1.800.399.5999 (option 4). Ç ¾ßââßäÝÏæÛÙß×âÄ×äÚâßäÝÂÛÛé A special handling fee will be applied in the following situations: 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears in the EDI transmission of shipping information. a. For “Bill Sender” transactions, if the account number on the shipping barcode is incomplete, inaccurate, invalid or deleted, and we are able to determine the correct number from our records, all charges and fees, plus the special handling fee, will be billed to the sender. If the correct account number cannot be determined from our records, all charges and fees plus the special handling fee will be billed to the sender. b. For “Bill Third Party” transactions, if the third party account number in the electronic data interchange (EDI) transmission is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the special handling fee, will be billed to the sender. If we can determine the sender’s correct account number from our records, it will be used for billing. c. The fee for an incomplete, inaccurate, invalid or deleted account number will be applied only once for each package with such an account number. 2. Payer Rebilling. A special handling fee will be charged to the sender for all requests to change a billing from the party billed or the bill-to party shown on the shipping transmission, which fee may be applied to each invoice line item which is rebilled. Requests for rebilling will be accepted up to 180 days from the invoice date, not counting the invoice date. Requests for rebilling of transportation charges must be received via one of the approved channels: a. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or b. Call customer service at 1.800.399.5999 and select the billing prompt. È ÅäìåßÙÛ½ÚàëéêãÛäêé ËìÛèÙÞ×èÝÛé 1. We reserve the right to audit shipments, including those submitted via an electronic shipping device, to verify service selection and package or shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are responsible for providing (i) complete and accurate shipment information, including entry in any electronic shipping device, and ßßåèßÝßä×âéÞßææßäÝâרÛâéíßêÞ×ëäßçëÛêè×ÙáßäÝäëãØÛèÜåèÛ×ÙÞæ×Ùá×ÝÛßä× shipment. Because the number of packages and weight per package are critical to our ability to correctly invoice, any omission or incorrect entry, or unavailable information or documentation, will result in a billing based on our estimate of the number of packages transported and either the standard dimensional factor at the time of billing or a standard “default” weight-per-package estimate determined at our sole discretion. 3. You may request an invoice adjustment for reasons not related to a service failure by calling 1.800.399.5999 (select option 4, then option 1 to leave a voice message or option 2 to speak with a live agent). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason you believe an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment. All requests for adjustments must be made by an agent of the billed account. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 4. Requests for invoice adjustment due to an overcharge (including unidentified payments and duplicate payments) must be received within 60 days after the date of shipment. For adjustments due to a service failure, see the Money-Back Guarantee Policy section. For additional information or assistance regarding billing issues, please contact a FedEx account executive. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. M. Additional Taxes. If any value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipment charges. N. The sender is responsible for all reasonable costs incurred by FedEx in attempting to obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, and interest and court costs. O. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. Ì. Missing or Invalid Account Number. An account number is invalid if it is not the correct account number for the bill-to party, or it is the account number for a third party who fails to pay the shipping charges. An additional charge will be assessed for each missing or invalid account number. Cancellation A cancellation fee will be assessed if a cancellation occurs 30 minutes or less before the ready time. The fee also applies if cancellation results from a pickup exception in which no packages were picked up and the pickup is not rescheduled. Claims A. Filing of Claims: 1. With respect to any alleged or actual loss, damage, delay, misdelivery or nondelivery with respect to any shipment, a claim must be filed in accordance with the provisions of this item as a condition precedent to any liability of FedEx and any recovery by the claimant. FedEx liability with respect to any such claim, if any, shall be governed by the provisions of this tariff. Claims must be filed by the beneficial owner of the shipment, and by filing, the claimant warrants and represents that it is the owner of the goods in question. 2. All claims must be submitted on forms made available by FedEx, or otherwise contain information required by FedEx. FedEx shall have no obligation to consider or to pay any claim that does not conform to FedEx requirements. You can file a claim in the following ways: a. Submit claims through email at billing@fedexsameday.com. b. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service or fax to: FedEx SameDay Service Attn: Claims Specialist 3469 Dearborn Plaza Hapeville, GA 30354 Fax: 1.404.305.1523 c. Call customer service at 1.800.399.5999 to obtain steps to submit a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using the mailing address or fax number listed above. 3. FedEx will not voluntarily pay a claim for an uncertain amount, such as “$100 more or less.” We are not obligated to act on any claim until all transportation charges are paid. The claim amount may not be deducted from these charges or FedEx SameDay City Tarif 189 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW'6HUYLFH*XLGH any outstanding balance. 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery records or other documents, inspection reports issued by our inspectors or inspection agencies, requests for proof of delivery, and tracer or inspection requests standing alone are not sufficient to comply with these claim filing requirements. 5. FedEx SameDay City shipment-status information is not intended or permitted to be used by the shipper to file claims. 6. In the event that a sender requests FedEx to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF A CLAIM. 8. Upon payment of a claim, FedEx may, in its sole discretion, elect to take title to, and salvage, any goods with respect to which payment has been made. By accepting payment, the claimant warrants and represents that it will transfer title of such goods to FedEx upon request, and waives any and all claims arising from or related to any such salvage. ¾ ½ÙáäåíâÛÚÝãÛäêåÜ¿â×ßãé FedEx will, upon receipt in writing of a proper claim filed in the manner and form described in this tariff and accompanied by the documents required or requested by FedEx, acknowledge the receipt of such claim in writing within 30 days after the date of receipt by FedEx unless FedEx shall have paid or declined such claim in writing within 30 days of the receipt thereof. FedEx will create either in writing or electronically a separate file for each claim received, assign each claim a successive claim file number, and note the claim number assigned on all documents filed in support of the claim and all records and correspondence relating to the claim, including the written acknowledgment of receipt and, if in its possession, the pickup and delivery records covering the shipment involved. FedEx will record the date a claim is received on the face of the claim document. The date of receipt will also be noted on our written acknowledgment of receipt. ¿ ÐßãÛÈßãßêÜåèÂßâßäÝ¿â×ßãé Claims for loss, damage or delay must be filed in writing with FedEx within nine months from the date of delivery, or, in the event that FedEx failed to make delivery, within nine months after the shipment was tendered to FedEx for shipment. Suits against FedEx must be instituted within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim specified in the notice. If claims are not filed or suits are not instituted in accordance with the foregoing provisions, FedEx will not be liable and such claims will not be paid. A Claim Reporting Form can be requested from a FedEx account representative or by calling 1.800.399.5999. D. Investigation of Claims: 1. Each claim must be supported by the original Customer Shipping Record (if applicable), evidence that applicable transportation charges have been paid, and documents that prove the value of the property, and/or extent of the loss or damage. Such documents may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, pictures of the damage and inside and outside packaging, or other certified documents. The documents must be verifiable to our satisfaction. Where the property involved in a claim has not been invoiced to the recipient, or where an invoice does not show price or value, or where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, FedEx will, before voluntarily paying a claim thereon, require the claimant to establish the destination value of the quantity shipped, transported or involved, and to certify the correctness of the valuations in writing. 2. When a claim for loss of an entire package or an entire shipment cannot otherwise be authenticated upon investigation, FedEx will obtain from the recipient of the shipment involved a certified statement in writing that the property for which the claim is filed has not been received from any other source. 3. In the event that the shipper and the recipient have refused a package, the property shall thereupon pass to FedEx. FedEx will not honor a claim for an abandoned package. E. Disposition of Claims. FedEx will, after receiving a written claim for loss or damage to the property transported, either pay actual or declared value for the property, whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt of claim by FedEx. If a claim cannot be processed and disposed of within 120 days after the receipt thereof, FedEx will advise in writing of the status of the claim and the reason for the delay in making final disposition. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment.  À×ã×ÝÛÚÌèåæÛèêï 1. FedEx Discovered Damage. Whenever property is damaged by FedEx in the course of transportation and discovered by FedEx prior to delivery, FedEx will either (1) return the damaged property to the shipper or (2) remove any damaged property and ship the balance of undamaged merchandise. 2. Concealed Loss or Damage. Whenever property is delivered by FedEx and damage or loss that was not evident upon reasonable inspection at the time of delivery is not noted at the time of delivery, if the shipper or recipient notify FedEx of the damage or shortage within 5 days of the date of delivery, then FedEx will process the claim as if the damage or shortage had been noted by the recipient at the time of delivery. 3. FedEx reserves the right to inspect a damaged shipment on customer premises as well as the right to retrieve the damaged shipment for inspection at a local FedEx facility. All of the original shipping cartons, packing and contents must be available for our inspection and retained until the claim is concluded. Inspection will include examination of the damaged property, the shipping container and its packing, and any other action necessary to establish all the facts. If a shortage is involved, the inspector will compare the contents of the shipment with the invoice, weigh the shipping container and contents, or conduct any other type of investigation necessary to establish that a loss has occurred. In either case, the inspection will be limited to a factual report. The shipper and recipient must cooperate with FedEx to assist in the inspection. A written record of our findings will be made and a copy given to the shipper for claim support upon request. Any inspection report issued will be incorporated into the claim file. 4. In the event FedEx does not make an inspection, the recipient must make the inspection and record all information pertinent to the cause. The recipient’s inspection, in such case, may be considered as the FedEx inspection and will not jeopardize any recovery due the shipper based on the facts contained in the report. G. The claimant, and any other party with an interest in the shipment, shall exercise reasonable care in mitigating damages arising from or related to any claim of loss, damage, delay, misdelivery or nondelivery with respect to any package. Credit terms and payment A. We do not provide individual consumer credit privileges. ¾We will extend credit to shippers who, in the sole judgment of FedEx, are creditworthy. C. As a condition of extending credit privileges, we reserve the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. D. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. E. The invoice date begins the credit term cycle, and payment in full and without offset is due within 15 days from the invoice date. Failure to keep your FedEx account current will result in your account being placed on cash-only status. This status may impair your ability to use our services, delay your shipments, and may result in the loss of any applicable discounts. F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE SHIPMENT MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. G. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect such balances. We may require you to secure the account with a form of payment as a prerequisite to credit restoration. We may decline to restore credit privileges even if all costs, fees and expenses are paid. H. Customers requesting the reinstatement of their FedEx SameDay City service must contact the Recovery Collections department at 1.800.506.7580. I. At our sole discretion, we may apply payments made on your account to any unpaid invoice issued on your account. FedEx SameDay City Tarif 190 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Claims, cont.) $WWDFKPHQW'6HUYLFH*XLGH Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value and limits of liability (not insurance coverage) A. If FedEx is liable for loss, damage, delay or misdelivery arising from or related to loss or damage to shipments in accordance with the provisions of this tariff, FedEx liability is limited to the sum of $100 per shipment unless a higher value is declared at time of tender and a greater charge paid as provided in the FedEx Service Guide. ¾ The declared value of any shipment represents our maximum liability in connection with a shipment, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information or misdelivery of information. Exposure to and risk of any loss in excess of the declared value is either assumed by the owner or transferred by the owner to an insurance carrier through the purchase of an insurance policy. The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. C. In cases where the shipper declares or agrees in writing that the property being shipped is released to a value exceeding $100 per shipment or article not enclosed in a shipment, an additional charge for each $100 or fraction thereof of total valuation will be assessed to which the base rate applies, up to a maximum declared value of $2,000 per shipment. D. The foregoing notwithstanding, shipments containing all or part of the following items are limited to a maximum declared value of $1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited- edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass and any other commodity with similarly fragile qualities. 7. Plasma screens or any device which includes a plasma screen. 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates or platinum (except as an integral part of electronic machinery). 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 12. Musical instruments that are more than 20 years old, or any customized or personalized musical instruments. 13. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THIS TARIFF IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. F. REGARDLESS OF THE DECLARED VALUE OF A SHIPMENT, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. G. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. H. With respect to any device or media upon or within which data or other information (whether in print or electronic form) is maintained, the value of such device or media is limited to the cost to repair or replace such device or media without consideration for the data or other information contained therein or set forth thereon. By tendering any such device or media, the party making such tender acknowledges and agrees that back-up copies of any and all data or information contained therein or set forth thereon are being maintained and can be readily reproduced. Delivery Signature Options FedEx offers three Delivery Signature Options for shippers: A. Indirect Signature Required. FedEx will obtain a signature in one of two ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address. ¾ Àirect Signature Required. FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx will reattempt delivery the following business day unless marked return to sender. C. Adult Signature Required. FedEx will obtain a signature from someone at least 21 years old (government-issued photo identification required) at the delivery address. If no eligible recipient is at the address, FedEx will reattempt delivery the following business day unless marked return to sender. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. Indirect Signature Required is not available for shipments to nonresidential addresses. F. FedEx may accept requests for address corrections from a shipper or a recipient for shipments involving the Direct Signature Required or Indirect Signature Required options, and shipments where no signature is required. G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. H. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and Delivery, and Proof of Delivery sections. Evening delivery only fee An additional evening delivery only fee will be assessed for delivery between 5:00 p.m.–8:00 p.m. when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy. Fuel and other surcharges FedEx reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, will follow the FedEx Ground fuel surcharge table and is available at fedex.com. Hazardous materials A. Hazardous materials, except as specified in this section, are prohibited. Please see the Prohibited Items section. ¾ FedEx accepts only certain hazardous materials. Contact a FedEx account executive, see fedex.com/hazardousmaterials or call 1.800.463.3339 and say “hazardous materials” for more information. Specifically, FedEx accepts only dry ice and Category B (UN 3373) hazardous materials for shipment. C. Permissible shipments must be properly classified, described, packaged, marked, FedEx SameDay City Tarif 191 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH labeled and in proper condition for transportation according to applicable laws, rules and regulations and FedEx SameDay City requirements. D. In no event will any waste material (including any hazardous waste or any material intended to be recycled), any material regulated as an inhalation hazard, or any material defined as a “hazardous substance” be tendered to FedEx for transportation. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. E. With the exception of Category B (UN 3373) shipments, FedEx does not accept, and you agree not to tender, any infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, and UN 3291. F. Shippers who tender Biological Substance, Category B (UN 3373) shipments must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, human and animal specimens, and pathogens or infectious materials. The shipper assumes sole responsibility for compliance with all applicable governmental regulations. For more information on FedEx guidelines, go to fedex.com/packaging and read our brochures on packaging clinical samples and Biological Substance, Category B (UN 3373) specimens. G. Shipments containing hazardous materials cannot be banded, strapped or taped to form a bundle. H. All shipments containing dry ice require shipment marking and labeling. For additional information on proper packing or labeling call 1.800.463.3339 and say “hazardous materials.” I. Batteries, including lithium batteries, may be regulated when shipped for highway transport. Shippers should refer to the most current U.S. Department of Transportation regulations to ensure compliance with marking, labeling and packaging requirements as they pertain to the transportation of batteries. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx does not accept waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries. J. We have the right to refuse any shipment with an odor or any shipment that is wet or leaking. If a shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees and expenses it incurs in connection with the cleanup of such damage or contamination. K. Hazardous material shipments found in the FedEx SameDay City system not properly prepared in accordance with DOT regulations and FedEx SameDay City requirements will be returned to the originating pickup location. If the shipper refuses return of the shipment, the shipper will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx hazardous materials shipping requirements. È Hazardous materials may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper, unless dry ice is the only type of hazardous materials contained in the shipment. M. Shipments containing hazardous materials are not eligible for signature release, driver release or indirect delivery. Inspection of shipments and identification requirement FedEx reserves the right, but is not required, to open and inspect any shipment tendered to it for transport. We may, at our sole discretion, require the shipper to provide their govern- ment-issued photo identification prior to tendering a package to FedEx. ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LESSER OF THE ACTUAL COST TO REPAIR OR REPLACE THE GOODS IN QUESTION OR THE DECLARED VALUE OF A SHIPMENT, IF ANY, WHETHER OR NOT FEDEX KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. IN NO EVENT SHALL FEDEX, INCLUDING, WITHOUT LIMITATION, AGENTS, CONTRACTORS, EMPLOYEES AND AFFILIATES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS OR INCOME, BUSINESS INTERRUPTION, OR CLAIMS INVOLVING ACTUAL OR ALLEGED THEFT OR MISAPPROPRIATION OF IDENTITY, WHETHER OR NOT FEDEX HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. THE SOLE LIABILITY OF FEDEX, AND THE SOLE RECOVERY OF ANY CLAIM, WITH RESPECT TO ANY LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION OR ANY FAILURE TO PROVIDE INFORMATION, SHALL BE AS SET FORTH IN, AND PURSUANT TO, THIS TARIFF. Without in any way limiting the foregoing, FedEx will not be liable for, nor shall any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: 1. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. 2. The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. 3. The shipper’s violation of, or failure to comply with, any of the terms and conditions contained in this tariff, as amended from time to time, including, but not limited to, the improper and insufficient packing, securing, marking and labeling of shipments, use of an account number not in good credit standing, or failure to provide complete and accurate information, including, but not limited to, descriptions of cargo, addresses, etc. 4. Public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotions, hazards incident to a state of war, weather conditions (as determined solely by FedEx), disruptions in FedEx SameDay City transportation networks (as determined solely by FedEx), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to FedEx personnel, and disruption or failure of communication and information systems (including, but not limited to, FedEx systems). 5. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the shipment retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. 6. Erasure of information or data, or loss or irretrievability of information or data, including but not limited to information or data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks. 7. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. 8. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. 9. Failing to deliver or to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) 10. Failing to deliver or not attempting to deliver a shipment on the scheduled delivery day or time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed or unavailable to accept delivery on the originally scheduled delivery day or time. 11. Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) 12. Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options and Pickup and Delivery sections.) 13. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. 16. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. 18. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. 19. Any shipment where FedEx package scan records do not reflect acceptance of the package by FedEx. 20. Any shipments not actually tendered to and accepted by FedEx. Where service FedEx SameDay City Tarif 192 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Hazardous materials, cont.) $WWDFKPHQW'6HUYLFH*XLGH is requested, and the shipper fails to cancel the service in accordance with this section, a cancellation fee may be imposed. 21. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. 22. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 23. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: a. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. b. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. c. FedEx laptop packaging, for shipments of laptop computers. d. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. e. FedEx tablet packaging, for shipments of tablet computers. 24. Packaging of a shipment, including failure to comply with the provisions of this tariff regarding packaging, or our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. FedEx reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be liable for any damages due to improper packaging. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found to have improper packaging. At the sole discretion of FedEx, FedEx may require a shipper of packages classified as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a representative sampling of the oversize packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test oversize packaging or the sampling fails FedEx testing, FedEx will not be liable for any damage to shipper’s oversize packages. 25. FedEx does not provide protective services for transportation of perishable commodities or of commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper’s risk for loss of value or damage occasioned by exposure to heat or cold, or the inherent vice of such perishable commodities. Shipments containing perishable articles must be packaged for a minimum transit time of at least 12 hours greater than the shipment’s delivery commitment time. 26. The failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. 27. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient, including requests made by the recipient for delivery options using FedEx Delivery Manager. 28. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. 29. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. 30. The shipper’s failure to provide accurate delivery address information. 31. Any shipment containing a prohibited item. (See the Prohibited Items section.) 32. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of regulatory agencies. 33. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. 34. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. 35. Hazardous-materials shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx will not pay a claim on undeclared or hidden hazardous materials and the FedEx Money-Back Guarantee does not apply. 36. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé×äÚÝåìÛèäßäÝâ×í Any civil claim for overcharges (including, but not limited to, duplicate payments and unidentified payments) must be brought within 18 months after the claim accrues. Any legal proceeding arising from or related to any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment, must be brought within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim specified in the notice. Any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against FedEx under any cause of action arising from the transportation of any shipment pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in this tariff including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against FedEx. You and FedEx agree that FedEx cannot be considered to have breached any obligation to you unless or until FedEx wrongfully denies a claim submitted to FedEx pursuant to the notice periods and requirements contained in this tariff. Finally, you and FedEx agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from FedEx or if you lack knowledge regarding whether such compliance will result in relief from FedEx. You agree that you will not sue FedEx as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against FedEx. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to FedEx. To the extent there is a conflict between the provisions of this tariff and any rights or remedies contained in Part B of Subtitle IV to Title 49 of the U.S. Code, the provisions of this tariff shall govern. The performance of any services does not make FedEx an agent of the shipper or any third party for any purpose. Money-back guarantee policy Subject to the provisions of this tariff limiting shipper’s right thereto, we offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛAt our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means delivery of your shipment 60 seconds or more after the published delivery commitment time for the selected service and destination, except as otherwise described in these terms and conditions). This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money- back guarantee is suspended. ¾ Èßãßê×êßåäéThe following limitations apply to any refund or credit related to a service failure: FedEx SameDay City Tarif 193 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÈßרßâßêßÛéäåê×ééëãÛÚÙåäê $WWDFKPHQW'6HUYLFH*XLGH 1. A credit or refund under the money-back guarantee will be applied only against charges for the shipment giving rise to the credit. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the shipment is determined by, a third party other than the payer of the charges. 3. The FedEx SameDay City Money-Back Guarantee applies only to deliveries within the U.S. 4. Shipments tendered for delivery on holidays that are business days for FedEx (for example, Good Friday and Presidents Day) will be scheduled for delivery on that day if the recipient business is open. However, if the recipient business is known by FedEx to be closed due to the holiday, the shipments will be scheduled for delivery on the next business day the recipient is open, but the money-back guarantee will not apply. 5. If a delivery later than the original scheduled delivery time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment for application of the money-back guarantee policy will be adjusted to account for the requested delivery time. 6. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, or unavailable to accept delivery, the delivery commitment for application of the money-back guarantee policy will be the next business day. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges or convenient delivery option charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The shipper did not properly label the shipment in accordance with the FedEx Service Guide, including, without limitation, affixing the correct business name and contact name and deliverable address (number, street, city, state, and a five-digit ZIP code) and correctly placing the customer-specific FedEx SameDay City bar-code label on the package. 4. The shipment contained special instructions, including, but not limited to, FedEx Delivery Signature Options or change in delivery commit time. 5. There was an unexpected material increase in the number of packages tendered from your shipping location. 6. A charge for additional handling or address correction applied; see Rates in the FedEx Service Guide for details. 7. FedEx received a request to redirect the shipment from a delivery address to a Hold at Location address. 8. The package was unauthorized (see the Package/Shipment Restrictions [Size and Weight] section). 9. The shipment was undeliverable or returned. 10. The shipment contained hazardous materials. 11. The shipment was delayed due to an incorrect address or ZIP code or the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the shipment, including signatures obtained via FedEx Delivery Signature Options. 12. The shipment was delayed due to security or other regulatory delays, including permanent, regular, or daily security procedures at the recipient location. 13. The shipment was not properly prepared in accordance with DOT regulations and FedEx SameDay City requirements. 14. The shipment was tendered for delivery via FedEx SameDay City Direct. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800.399.5999 (select option 4, then option 1 to leave a voice message or option 2 to speak with a live agent). 2. Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable. 3. All requests for a refund or credit must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card. All requests for adjustments must be made by an agent of the billed account. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) Package Consolidators are responsible for complying with all applicable requirements in this tariff. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. Package Consolidators are independently owned and operated businesses. F. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. G. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛ éÞßæãÛäêèÛéêèßÙêßåäééßðÛ×äÚíÛßÝÞê The maximum limits for FedEx SameDay City packages are 150 lbs., 65 inches (in length, width or height) and 120 inches in length plus width plus height. A shipment may consist of multiple packages. The maximum limits for FedEx SameDay City shipments are 250 lbs. and 70 cubic feet. FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct multiple-piece shipments include up to 25 pieces per shipment. FedEx SameDay City Route total piece count can vary per route. FedEx reserves the right to assess additional handling, oversize package and unauthorized package surcharges on any package whose dimensions are altered during transit, causing it to meet the parameters for these charges. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. You must comply with all applicable local, state and federal laws, including those governing packing, marking and labeling for all shipments. ¾ All shipments must be prepared and packed by the sender in such a manner as to be able to withstand the normal rigors of surface transportation and associated handling. Shipper must print and affix a FedEx SameDay City label to each package within a shipment. FedEx SameDay City Tarif 194 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Money-back guarantee policy, cont.) $WWDFKPHQW'6HUYLFH*XLGH C. For guidelines on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or any other item whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. FedEx is not responsible for damage to said items if not placed in a protective container. Exposed casters, wheels or rollers are prohibited and must be removed or packaged. D. Polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. E. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. Shipments containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. G. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not limited to, electronic and electrical devices, scientific testing equipment, fragile glass, crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Development prior to shipping. For general packaging assistance, including packing, sealing and labeling tips and information on how to submit your packaging for testing or evaluation, go to fedex.com/packaging. ÌÞ×èã×ÙÛëêßÙ×âé You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the tendering of pharmaceuticals for shipment. Shipments containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details. ÌßÙáëæ×äÚÚÛâßìÛèï A. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the applicable address label and includes shipments delivered via Indirect Signature Required service. Shipments cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses must include the complete street address and ZIP code of the recipient. ¾If our first delivery attempt of a shipment to a residential or non-residential address is unsuccessful, we may make an additional attempt on the following business day unless the shipper requests and pays for same-day return to sender service. C. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. D. At our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state or federal laws. E. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. F. Pickup and delivery may not be available in all areas. G. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the shipper and/or recipient to obtain delivery instructions, or to notify them that a delivery is scheduled or that a delivery has been completed. H. FedEx SameDay City multiple-piece shipments are limited to 25 pieces per shipment. I. Special handling fees and additional surcharges may apply for FedEx SameDay City shipment requests. See the FedEx SameDay City Fees section for details. J. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. ÌßÙáëæ×êêÛãæê A fee applies when a shipment is not ready when we attempt pickup and the pickup is rescheduled. In addition, if the original service selected is unavailable at the rescheduled ready time, the service level will be upgraded to maintain same-day delivery and the shipment will be rerated accordingly. The new ready time can be the current day until 8 p.m. or the next business day between 7 a.m. and 8 p.m. A new ready time requested outside of those times will require a new shipment request by the customer. Ìâ×äêé×äÚæâ×äêã×êÛèß×âé FedEx assumes no liabilities if plants and plant materials are damaged in transit or if damages result from delay of shipment. If you choose to ship plants or plant materials, including seedlings, plant plugs and cut flowers, they must be shipped in accordance with applicable local, state and federal laws. Shipments containing these items may be inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx is not liable or responsible for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment, and you agree not to do so: 1. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) 3. Animal carcasses, except as provided in the Animal Carcasses section. (This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) 4. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 5. Shipments that require us to obtain a local, state or federal license for their transportation. 6. Shipments that may cause damage or delay to equipment, personnel or other shipments. 7. Items resembling a bomb, hand grenade or other explosive or incendiary device. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 8. Lottery tickets and gambling devices where prohibited by law. 9. Waste material (including any hazardous waste or any material intended to be recycled), or any material defined as a “hazardous substance.” This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. 10. Infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, and UN 3291. 11. Hazardous materials, except as provided in the Hazardous Materials section. 12. Inhalation hazards. 13. Shipments that are wet, leaking or emit an odor of any kind. 14. Live insects. 15. Shipments or commodities that are prohibited by applicable local, state or federal law. 16. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝÙåäê FedEx SameDay City Tarif 195 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH 18. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) 19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration of more than 0.3% on a dry weight basis, except as set out in 21 CFR 1308.35; and synthetic cannabinoids. 20. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 21. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 22. Fireworks. 23. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. 24. Firearms, weaponry and their parts (and replicas thereof). 25. Bump fire stocks and other rapid-fire trigger activators. 26. Ghost guns and other firearms not containing a serial number. 27. Any firearm or other weapon manufactured using a 3-D printing machine. 28. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 29. Waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. ÌèååÜåÜÚÛâßìÛèï A. Verification of Delivery. Shippers may obtain proof of shipment delivery, including delivery date, online at fedexsameday.com, via the FedEx SameDay City mobile app or by calling FedEx SameDay Customer Service at 1.800.399.5999. There is no additional charge for this service. ¾We will, when available, provide proof-of-delivery information for shipments delivered within our primary service areas when requested by the sender, recipient or third-party payer within 18 months of the shipping date. We assume no liability for our inability to provide a record of the proof of delivery. We assume no liability for our inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay City service. C. When available, we may also provide an image of the signature proof of delivery. We will, when available and when requested by the sender, recipient or third-party payer, provide an image of the recipient’s signature along with other delivery information that is available in electronic form. D. For FedEx SameDay City service, we will, if requested, email the shipper to provide the time of delivery and name of the person who received the delivery. An attempt is made to contact the shipper and/or recipient at the time of delivery. If unsuccessful, FedEx has no further obligation to the customer with respect to proof of performance. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of this tariff. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx SameDay City agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx SameDay City service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. For the most current information regarding areas served and delivery commitments, check online at fedex.com/samedaycity or contact FedEx SameDay City Customer Service at 1.800.399.5999. Refusal or rejection of shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Return options A. In the event a shipment is undeliverable, the shipment will be stored overnight and delivery reattempted the next business day. If after the second delivery attempt the shipment is still not able to be delivered, the shipment will be stored overnight and returned to the shipper on the third business day. The foregoing notwithstanding, if the shipper desires the shipment to be returned on the same day, Same-Day Return To Sender may be selected at time of tender for a fee. Once selected any undeliverable shipment will be returned to the origin location the same day. For applicability of requests for returns, refer to the Same-Day Return to Sender section of this tariff. FedEx SameDay City return options are subject to all other terms and conditions provided in the FedEx SameDay City claims regulations, and as a whole, the tariff. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. ¾ Return to Sender must be selected at the time of order entry for return authorization if not delivered same day. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. FedEx shall not be liable for any damage to a shipment or claim arising out of the use of a return to sender option unless the shipment was lost during shipment or there was visible damage noted by the driver at time of delivery. FedEx shall not be liable for any concealed damage for items returned by selecting return to sender. Receipt of a shipment without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. FedEx liability for any loss or damage arising out of an authorized return to sender shipment shall never exceed the actual amount of damage or the declared amount, whichever is lower. All other terms and conditions related to FedEx SameDay City claims regulations and, as a whole, the tariff, shall apply for shipments shipped through the use of a FedEx SameDay City return option. C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN TO SENDER SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Routing and rerouting FedEx may accept a request to reroute a shipment subject to the following conditions: 1. A special handling charge will be billed per the payment method specified for each rerouted shipment, and it will appear as an address correction on the invoice. See Rates in the FedEx Service Guide for details. 2. To reroute a shipment, the sender must call FedEx SameDay Customer Service at 1.800.399.5999 and provide us with a FedEx account number, the FedEx tracking number, the new destination and a valid contact telephone number for the recipient. 3. We may not honor a reroute request from the recipient. 4. Our money-back guarantee policy does not apply to shipments that are rerouted. We have no liability or any remedy for service failure for these shipments. FedEx SameDay City Tarif 196 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌèåÞߨßêÛÚßêÛãéÙåäê $WWDFKPHQW'6HUYLFH*XLGH 5. Only one reroute will be allowed per shipment. 6. FedEx may not reroute shipments when Adult Signature Required has been selected as a delivery signature option. 7. Hazardous materials may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper, unless dry ice is the only type of hazardous materials contained in the shipment. 8. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. We will determine the routing of all shipments. Same-day return to sender Same-day return to sender is a fee charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. It is assessed only when the shipper selects this option and the shipment was rendered undeliverable. Service areas Service areas are subject to change without notice. For current service area information on selected ZIP codes, please go to fedexsameday.com or call customer service at 1.800.399.5999. Signature releases A. Shipments with a declared value of less than US$500 may be delivered and released without obtaining a signature when the sender has authorized a release or, at our sole option, upon oral or written instruction from the sender or recipient. We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release shipments at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply. ¾ At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: 1. Damaged shipments. 2. Hazardous materials shipments, except those with dry ice as the only hazardous materials in the shipment. 3. Shipments billed to an invalid or missing credit card number. 4. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 5. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion. C. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx SameDay City. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. A. Undeliverable shipments may be returned via FedEx SameDay City service at the payer’s expense. Shipments will be returned via FedEx SameDay City service at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” ¾Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties FEDEX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES. Additional information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff. You can also call us at 1.800.463.3339. © 2021 FedEx. All rights reserved. (Routing and rerouting, cont.) FedEx SameDay City Tarif 197 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW'6HUYLFH*XLGH Index 198 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX For in-depth information about FedEx® services and how to ship, go to fedex.com/serviceguide. 1-Business-Day Delivery Options International Freight ............................................................................................................................ 9–10 International Package ................................................................................................................................ 5 U.S. Freight ...................................................................................................................................................... 7 U.S. Package ................................................................................................................................................... 2 1Day Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 2-Business-Day Delivery Options International Freight ............................................................................................................................ 9–10 International Package ........................................................................................................................... 5–6 U.S. Freight ...................................................................................................................................................... 7 U.S. Package ................................................................................................................................................... 3 2Day Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................ 30–58, 60–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 3 2Day A.M. Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ......................................................................................................................... 30–53, 57–58, 60–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 3 2Day Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 3-Business-Day Delivery Options International Freight ............................................................................................................................ 9–10 International Package ........................................................................................................................... 5–6 U.S. Freight ...................................................................................................................................................... 7 U.S. Package ................................................................................................................................................... 3 3Day Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 10kg Box and 25kg Box Rates ....................................................................................................................................... 71–85, 87–101 Description ...................................................................................................................................................... 5 A Account, Opening Online: fedex.com/new Call 1.800.463.3339 and say “new account setup” Account Management ...................................................................................................................................... 20 Online: fedex.com/accountmanagement Account Numbers (Terms and Conditions) ......................................................... 138, 153, 170, 187 Add Special Options ................................................................................................................................. 12–13 Additional Deliveries Fee (SameDay) ............................................................................................... 63, 65 Additional Document Charge (International Next Flight) ............................................... 104, 106 Additional Handling Surcharge ...................................................................................................... 118–119 Additional Handling Surcharge — Non-stackable ............................................................... 118, 120 Additional Shipping Fees ......................................................................................................... 118, 119–133 Additional Weight Charges (International Next Flight) .................................................... 104, 106 Address Correction Fee ..................................................................................................................... 118, 120 Address Correction Fee (SameDay City) ................................................................................................ 65 Adult Signature Required ..................................................................................................................... 12, 126 Aerospace Solutions ......................................................................................................................................... 13 After-Hours Fee (SameDay) .................................................................................................................. 63, 65 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery (Terms and Conditions) ........................................................................................................................ 188 After You Ship .............................................................................................................................................. 19–20 Air Cargo Services ................................................................................................................................................ 9 Air Distribution .................................................................................................................................................... 10 Air Freight Forwarding .................................................................................................................................... 10 Air Waybills ............................................................................................................................................................ 17 Airbills ....................................................................................................................................................................... 17 Aircraft, Chartering ............................................................................................................................................. 8 Airline-to-Airline Transfer Fee (SameDay) ............................................................................................. 63 Airport-to-Airport, International .................................................................................................................. 9 Alaska Express Package Rates ............................................................................................ 51–53, 57–58, 61 General Information ..................................................................................................................................... 4 Ground and Home Delivery Rates ......................................................................................... 113–115 One Rate Pricing ......................................................................................................................................... 67 Pickup or Delivery Fee (SameDay) .................................................................................................... 63 Albertsons, OnSite Locations at ................................................................................................................. 18 Alcoholic Beverages (Terms and Conditions) .................................................... 139, 154, 170, 188 Alternate Address Pickup Charge, Ground ............................................................................... 117, 127 Ancillary Clearance Service Fees ......................................................................................... 118, 120–121 Android, FedEx Mobile for ..................................................................................................................... 19, 22 Animal Carcasses (Terms and Conditions) ............................................................................... 170, 188 Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses (Terms and Conditions) ................................................................................. 139 Apparel, Shipping via International MailService ................................................................................... 6 Appointment Home Delivery ............................................................................................................. 12, 127 Apps, Mobile ......................................................................................................................................................... 19 Artwork, Packaging for ................................................................................................................................... 16 Authorized ShipCenter Locations .............................................................................................................. 18 Automated Pickup, Ground ............................................................................................................... 117, 127 Automatic Debit (Payment Option) .......................................................................................................... 20 Auto Parts, How to Pack ................................................................................................................................. 15 B Barcode Labels .................................................................................................................................................... 17 Batteries, How to Pack .................................................................................................................................... 15 Batteries, How to Ship Training ................................................................................................................... 14 Bill of Lading, FedEx Freight ......................................................................................................................... 17 Billing (Terms and Conditions) ......................................................................... 139, 154, 170, 183, 188 Billing Online ......................................................................................................................................................... 20 Billing Options ...................................................................................................................................................... 20 Books, Shipping via International MailService ...................................................................................... 6 Boxes 10kg Box and 25kg Box ............................................................................................................................ 5 Express Options .......................................................................................................................................... 16 Freight ................................................................................................................................................................. 8 Purchasing ..................................................................................................................................................... 16 Brochures, Shipping via International MailService .............................................................................. 6 Broker Select, International Applicable Services and Fees ................................................................................................. 118, 122 Description .................................................................................................................................................... 13 Documentation ........................................................................................................................................... 17 Business Delivery Options via Ground ...................................................................................................... 3 C Call Tag, Ground Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 11 Canada Express Freight Rates, U.S. Export ...................................................................................... 107, 109 Express Freight Rates, U.S. Import ................................................................................................ 108 Express Package Rates, U.S. Export ................................................................................ 71–72, 86 Express Package Rates, U.S. Import ...................................................................................... 87, 102 Ground Rates ............................................................................................................................................. 116 Ground Service Description ................................................................................................................... 6 Northern Canada Surcharge ................................................................................................... 118, 131 $WWDFKPHQW'6HUYLFH*XLGH Index 199 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX C (cont.) Zones ................................................................................................................................................................ 29 Cancellation (Terms and Conditions) .................................................................................................... 189 Cancellation Fee (SameDay) ................................................................................................................. 63, 65 Cargo Services ....................................................................................................................................................... 9 Carriage Under International Conventions (Terms and Conditions) ..................................... 156 Cartage Agents (Terms and Conditions) ................................................................................... 140, 156 Cash (Payment Option) ................................................................................................................................... 20 Catalogs, Shipping via International MailService ................................................................................. 6 CDs, Shipping via International MailService ........................................................................................... 6 Cellphones, Packaging for ............................................................................................................................. 16 Certificate of Origin .......................................................................................................................................... 17 Change of Air Waybill Charge ......................................................................................................... 118, 122 Charges. See Fees; Rates Charters ..................................................................................................................................................................... 8 Checks (Payment Option) .............................................................................................................................. 20 Choose a Service ........................................................................................................................................... 2–11 Online: fedex.com/servicefinder Claims (Terms and Conditions) .................................................................................. 141, 156, 172, 189 Call 1.800.463.3339 and say “claims” Clearance Entry Fee ....................................................................................................................................... 121 Clinical Samples, How to Pack ..................................................................................................................... 15 C.O.D. See Collect on Delivery (C.O.D.); Collect on Delivery (C.O.D.) Service (Terms and Conditions); Ground C.O.D.; Ground Electronic C.O.D. (E.C.O.D.) Collect on Delivery (C.O.D.) Applicable Services and Fees .................................................................................................. 117, 126 Description .................................................................................................................................................... 13 Collect on Delivery (C.O.D.) Service (Terms and Conditions) ................................ 141, 157, 173 Commercial Invoice ........................................................................................................................................... 17 Commuter Airline Transfer Fee (SameDay) ........................................................................................... 63 Compare Services and Rates ........................................................................................................................ 22 Computers, How to Pack ................................................................................................................................ 15 Computers, Packaging for ............................................................................................................................. 16 Confirmation of Delivery ........................................................................................................................ 13, 19 Consolidated Shipments ................................................................................................................................ 10 Consolidation Service (Terms and Conditions) ................................................................................ 183 Contents .................................................................................................................................................................... 1 Control Delivery .............................................................................................................................. 12, 117, 126 Controlled Export, International Applicable Services and Fees .................................................................................................. 117, 128 Description .................................................................................................................................................... 13 Convenient Delivery Options, Home Delivery ................................................................. 12, 117, 127 Countries Served International Economy, International First and International Priority .................... 25–27 International Economy Freight and International Priority Freight .................................... 28 International Next Flight .......................................................................................................... 103–106 International Premium .......................................................................................................................... 109 Courier Pickup Charge ......................................................................................................................... 117, 125 Credit Card (Payment Option) ..................................................................................................................... 20 Credit Terms (Terms and Conditions) ..................................................................... 142, 157, 174, 190 Currency Conversion Fee .................................................................................................................. 118, 122 Custom Critical ...................................................................................................................................................... 8 Call 1.800.762.3787 Customer Service Call 1.800.463.3339 Customize Delivery to a Residence ........................................................................................................... 12 Customs Clearance ............................................................................................................. 13, 118, 120–122 Customs Clearance (Terms and Conditions) ........................................................................... 157, 183 D Dangerous Goods (Express) Applicable Services and Fees .................................................................................................. 117, 122 Description .................................................................................................................................................... 14 Documentation ........................................................................................................................................... 17 Dropoff ............................................................................................................................................................ 14 How to Pack .................................................................................................................................................. 15 Pickup Scheduling ..................................................................................................................................... 14 Online: fedex.com/dangerousgoods Call 1.800.463.3339 and say “dangerous goods” Call 1.901.375.6806 outside the U.S. Dangerous Goods (Terms and Conditions) .............................................................................. 142, 157 Data Privacy (Terms and Conditions) ..................................................................... 143, 158, 175, 191 Date Certain Home Delivery ............................................................................................................... 12, 127 Deaf, Telecommunications Device for the Call 1.800.238.4461 Declared Value and Limits of Liability (Terms and Conditions) ................ 143, 158, 175, 191 Declared Value Charge ................................................................................... 63, 66, 104, 106, 117, 123 Declared Value Shipment Form, Ground ................................................................................................ 17 Definitions (Terms and Conditions) ......................................................................... 137, 152, 169, 187 Delicate Shipments, Custom Critical .......................................................................................................... 8 Delivery Area Surcharge .................................................................................................................... 118, 123 Delivery Fees ............................................................................................... 63, 65–66, 104, 106, 117–133 Delivery Manager ........................................................................................................................... 12, 117, 126 Delivery Notice ................................................................................................................................ 12, 117, 126 Delivery Reattempt Charge ............................................................................................................. 118, 124 Delivery Reattempt Charge (SameDay) .......................................................................................... 63, 66 Delivery Reattempts ............................................................................................................................ 118, 124 Delivery Services International Freight ............................................................................................................................ 9–10 International Package ........................................................................................................................... 5–6 U.S. Freight ................................................................................................................................................. 7–8 U.S. Package .............................................................................................................................................. 2–3 Delivery Signature Options Applicable Services and Fees .......................................................................................... 66, 117, 126 Description .................................................................................................................................................... 12 Delivery Signature Options (Terms and Conditions) ...................................... 144, 159, 175, 191 Dimensional Weight ............................................................................................................................. 118, 125 Dimensional Weight (Terms and Conditions) ............................................................... 144, 160, 176 Direct Signature Required ................................................................................................................. 117, 126 Direct-Distribution Services ......................................................................................................................... 10 Documentation, Shipment ............................................................................................................................ 17 Door Tags ............................................................................................................................................................... 12 Online: fedex.com/options Drop Boxes ............................................................................................................................................................ 18 Dropoff Shipments ............................................................................................................................................ 18 Online: fedex.com/locate Duties and Taxes .................................................................................................................................... 118, 125 Duties and Taxes (Terms and Conditions) ............................................................................... 160, 184 E Early-Morning Services. See First Overnight; First Overnight Freight; International First Economy Services. See International Economy; International Economy Freight EDI (Electronic Data Interchange) ............................................................................................................. 20 EEI (Electronic Export Information) ............................................................................ 17, 104, 117, 125 Electronic C.O.D. (E.C.O.D.), Ground Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 13 Electronic Data Interchange (EDI) ............................................................................................................. 20 Electronic Export Information (EEI) ............................................................................ 17, 104, 117, 125 Electronic Funds Transfer (Payment Option) ....................................................................................... 20 Electronics, Packaging for ............................................................................................................................. 16 Email Return Label Applicable Services and Fees .................................................................................................. 117, 126 Description .................................................................................................................................................... 11 Emergency Shipments. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight Envelopes .......................................................................................................................................................... 2, 16 Environmental Information ........................................................................................................................... 16 Online: fedex.com/social-responsibility $WWDFKPHQW'6HUYLFH*XLGH Index 200 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX E (cont.) Evening Delivery Only Fee (SameDay City) .......................................................................................... 66 Evening Delivery Only Fee (Terms and Conditions) ....................................................................... 191 Evening Home Delivery ......................................................................................................................... 12, 127 Excess Mileage Fee (SameDay) ........................................................................................................... 63, 66 Expanded Service International Air Waybill ......................................................................................... 17 Export AgentFile ....................................................................................................................................... 17, 125 Export Control Laws (Terms and Conditions) ................................................................................... 160 Export Documentation ................................................................................................................................... 17 Export Rates (From the U.S.) ............................................................ 69–86, 103–104, 107, 109, 116 Export Services (From the U.S.) .................................................................................................. 5–6, 9–10 Express Billable Stamps .................................................................................................................................. 11 Express Documentation ................................................................................................................................. 17 Express Freight Services, International Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rate Calculation .......................................................................................................................................... 24 Services ...................................................................................................................................................... 9–10 U.S. Export Rates .......................................................................................................................... 107, 109 U.S. Import Rates .................................................................................................................................... 108 Zones ............................................................................................................................................. 28, 29, 109 Online: fedex.com/internationalfreight Express Freight Services, U.S. Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information .................... 63, 117–133 Rate Calculation .......................................................................................................................................... 24 Rates ......................................................................................................................................................... 62, 68 Services ............................................................................................................................................................. 7 Online: fedex.com/usfreight Express Freight US Airbill ............................................................................................................................... 17 Express Multiweight U.S. Export Rates ...................................................................................................................................... 86 U.S. Import Rates .................................................................................................................................... 102 U.S. Rates ............................................................................................................................................... 60–61 Express On-Call Pickup Charge ...................................................................................................... 117, 125 Express Package Services, International Canada Rates ............................................................................................................... 71–72, 86, 87, 102 Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ...... 104, 106, 117–133 Mexico Rates ..................................................................................................................... 73, 86, 88, 102 Puerto Rico Rates ....................................................................................................................... 69–70, 86 Rate Calculation .......................................................................................................................................... 24 Services ........................................................................................................................................................ 5–6 U.S. Export Rates ......................................................................................................... 69–86, 103–104 U.S. Import Rates ........................................................................................................ 87–102, 105–106 Zones ................................................................................................................................................ 25–27, 29 Online: fedex.com/internationalpackages Express Package Services, U.S. Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information .................... 60, 117–133 Rate Calculation .......................................................................................................................................... 24 Rates ................................................................................................................................................. 30–61, 67 Services ........................................................................................................................................................ 2–3 Online: fedex.com/uspackages Express Package US Airbill ............................................................................................................................ 17 Express Saver Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................ 30–50, 60–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 3 ExpressTag Applicable Services and Fees .................................................................................................. 117, 126 Description .................................................................................................................................................... 11 Express Terms and Conditions International .................................................................................................................................... 151–167 U.S. ........................................................................................................................................................ 136–150 See also Ground Tariff; SameDay City Tariff Extended Service Area Delivery Fee ........................................................................................... 118, 125 Extended Service Area Pickup Fee .............................................................................................. 118, 125 Extra Hours ............................................................................................................................................................ 12 Extra-Large Packages (Terms and Conditions) ..................................................................... 144, 161 Extra Services Charge .......................................................................................................................... 117, 126 F Fee Changes .......................................................................................................................................................... 23 Online: fedex.com/us/shipping-rates Fees .................................................................................................................. 63, 65–66, 104, 106, 117–133 Find Your Rate ............................................................................................................................................ 21–133 Firearms (Terms and Conditions) .................................................................................................. 144, 176 First Overnight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................................ 30–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 2 First Overnight Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 Flat-Rate International Shipping ................................................................................................................... 5 Flat-Rate LTL Freight Shipping ...................................................................................................................... 8 Flat-Rate Pricing, U.S. ....................................................................................................................................... 67 Flowers, How to Pack ....................................................................................................................................... 15 Framed Art, Packaging for ............................................................................................................................ 16 Freight Box, FedEx ............................................................................................................................................... 8 Freight Direct ......................................................................................................................................................... 8 Freight Documentation (LTL) ....................................................................................................................... 17 Freight Economy (LTL) ....................................................................................................................................... 8 Freight, FedEx ........................................................................................................................................................ 8 Call 1.866.393.4585 Freight Packaging Resources (LTL) .............................................................................................. 8, 15–16 Online: fedex.com/packagingfreight Freight Priority (LTL) ........................................................................................................................................... 8 Freight Services, International ................................................................................................................ 9–10 Online: fedex.com/internationalfreight See also Custom Critical; Express Freight Services, International; Freight, FedEx; Trade Networks Freight Services, U.S. ..................................................................................................................................... 7–8 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks Fuel Surcharge ........................................................................................................................ 63, 66, 118, 128 Fuel Surcharge (Terms and Conditions) ................................................................. 144, 161, 176, 191 G Global Returns ..................................................................................................................................................... 11 Global Trade Manager ...................................................................................................................................... 10 Golf Bags and Clubs, Packaging for .......................................................................................................... 16 Ground (U.S.) Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 110–115 Service Description ..................................................................................................................................... 3 Ground Alternate Address Pickup ................................................................................................. 117, 127 Ground Automated Pickup ................................................................................................................ 117, 127 Ground Barcode Labels ................................................................................................................................... 17 $WWDFKPHQW'6HUYLFH*XLGH Index 201 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX G (cont.) Ground Call Tag Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 11 Ground C.O.D. Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 13 Ground COLLECT ............................................................................................................................................... 20 Ground Declared Value Shipment Form ................................................................................................. 17 Ground Documentation .................................................................................................................................. 17 Ground Economy .................................................................................................................................................. 3 Ground Economy Returns .............................................................................................................................. 11 Ground Electronic C.O.D. (E.C.O.D.) Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 13 Ground, International Service to Canada Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Northern Canada Surcharge ................................................................................................... 118, 131 Rate Calculation .......................................................................................................................................... 29 Rates .............................................................................................................................................................. 116 Service Description ..................................................................................................................................... 6 Zones ................................................................................................................................................................ 29 Ground International Shipment Label ..................................................................................................... 17 Ground Multiweight ..................................................................................................................... 3, 6, 60, 130 Ground On-Call Pickup Charge ....................................................................................................... 117, 128 Ground Package Returns Program ........................................................................................................... 11 Ground Services, U.S. Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Hazardous Materials ............................................................................................................. 14, 117, 129 Rate Calculation .......................................................................................................................................... 24 Rates .................................................................................................................................................... 110–115 Service Description ..................................................................................................................................... 3 Ground Tariff .......................................................................................................................................... 168–185 See also Express Terms and Conditions; SameDay City Tariff Ground Unauthorized Package Charge ..................................................................................... 118, 129 Ground Weekly Pickup Fee ............................................................................................................... 117, 129 Guarantee, Money-Back ................................................................................................................................... 3 Guarantee, Money-Back (Terms and Conditions) ............................................ 145, 162, 178, 191 H Hand Carry Fee (International Next Flight) ............................................................................. 104, 106 Hawaii Express Package Rates ........................................................................................................... 54–59, 61 Ground and Home Delivery Rates ......................................................................................... 113–115 General Information ..................................................................................................................................... 4 One Rate Pricing ......................................................................................................................................... 67 Pickup or Delivery Fee (SameDay) .................................................................................................... 63 Hazardous Materials (Ground) Applicable Services and Fees .................................................................................................. 117, 129 Description .................................................................................................................................................... 14 Pickup Scheduling ..................................................................................................................................... 14 Online: fedex.com/hazardousmaterials Call 1.800.463.3339 and say “hazardous materials” Hazardous Materials (Terms and Conditions) ......................................................................... 176, 191 Healthcare Solutions ........................................................................................................................................ 13 High-Security Shipments, Custom Critical .............................................................................................. 8 Hold and Ship Charge (SameDay) .............................................................................................................. 63 Hold at Location .................................................................................................................................................. 12 Holiday or Weekend Delivery Charge (International Next Flight) ............................... 104, 106 Holiday Pickup or Delivery Charge (SameDay) ........................................................................... 63, 66 Home, Customize Delivery to a ................................................................................................................... 12 Home Delivery Convenient Delivery Options ........................................................................................... 12, 117, 127 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 110–115 Service Description ..................................................................................................................................... 3 Home Delivery (Terms and Conditions) ............................................................................................... 176 How to Pack .................................................................................................................................................. 15–16 Online: fedex.com/packaging; fedex.com/packagingfreight How to Track the Status of a Shipment .................................................................................................. 19 I IATA (023) Air Waybill ......................................................................................................................................... 9 IATA Neutral Air Waybill .................................................................................................................................... 9 Import Rates (to the U.S.) ..................................................................................... 87–102, 105–106, 108 Indirect Signature Required ................................................................................................................ 12, 126 Industry Solutions .............................................................................................................................................. 13 Inside Delivery Charge ......................................................................................................................... 117, 129 Inside Pickup Charge ............................................................................................................................ 117, 129 InSight (Tracking) ............................................................................................................................................... 19 Inspection of Shipments and Identification Requirement (Terms and Conditions) ............................................................................... 144, 161, 177, 184, 192 International Air Waybill .................................................................................................................................. 17 International Air Waybill, Expanded Service ........................................................................................ 17 International Airport-to-Airport ................................................................................................................... 9 International Broker Select Applicable Services and Fees ................................................................................................. 118, 122 Description .................................................................................................................................................... 13 Documentation ........................................................................................................................................... 17 International Controlled Export Applicable Services and Fees .................................................................................................. 117, 128 Description .................................................................................................................................................... 13 International Destinations By Service International Economy, International First and International Priority .................... 25–27 International Economy Freight and International Priority Freight .................................... 28 International Next Flight .......................................................................................................... 103–106 International Premium .......................................................................................................................... 109 International Direct Economy Ocean ....................................................................................................... 10 International Direct Priority Ocean ........................................................................................................... 10 International DirectDistribution: Air and Ocean ................................................................................ 10 International DirectDistribution: Surface .............................................................................................. 10 International Economy Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ...................................................................................................................................................... 69–102 Service Description ..................................................................................................................................... 6 Zones ................................................................................................................................................ 25–27, 29 International Economy DirectDistribution ............................................................................................ 10 International Economy Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 107–108 Service Description ..................................................................................................................................... 9 Zones ........................................................................................................................................................ 28–29 International Express Freight ......................................................................................................................... 9 International First Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................ 69–74, 76–78, 80, 82, 84–97, 99–102 Service Description ..................................................................................................................................... 5 Zones ................................................................................................................................................ 25–27, 29 International Freight Services ................................................................................................................. 9–10 Online: fedex.com/internationalfreight See also Custom Critical; Express Freight Services, International; Freight, FedEx; Trade Networks International Ground to Canada Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Northern Canada Surcharge ................................................................................................... 118, 131 Rate Calculation .......................................................................................................................................... 29 Rates .............................................................................................................................................................. 116 $WWDFKPHQW'6HUYLFH*XLGH Index 202 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX I (cont.) Service Description ..................................................................................................................................... 6 Zones ................................................................................................................................................................ 29 International MailService .................................................................................................................................. 6 International Next Flight Other Transportation-Related Fees and Shipping Information .......................... 104, 106 Rates ................................................................................................................................................... 103–106 Service Description ..................................................................................................................................... 5 International Out-of-Delivery-Area Surcharge ...................................................................... 118, 129 International Out-of-Pickup-Area Surcharge ......................................................................... 118, 129 International Package Services ................................................................................................................ 5–6 Online: fedex.com/internationalpackages See also Express Package Services, International; Ground, International Service to Canada International Premium Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .............................................................................................................................................................. 109 Service Description ..................................................................................................................................... 9 Zones ............................................................................................................................................................. 109 International Priority Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ...................................................................................................................................................... 69–102 Service Description ..................................................................................................................................... 5 Zones ................................................................................................................................................ 25–27, 29 International Priority DirectDistribution .................................................................................................10 International Priority DirectDistribution Freight ............................................................................... 10 International Priority Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 107–108 Service Description ..................................................................................................................................... 9 Zones ........................................................................................................................................................ 28–29 International Service Conditions (Terms and Conditions) .......................................................... 183 International Shipping Information ............................................................................................................. 9 Invalid or Missing Account Number Fee .................................................................................... 118, 130 Invoice Processing .............................................................................................................................................. 20 iPhone, FedEx Mobile for ................................................................................................................................ 19 K Kroger, OnSite Locations at .......................................................................................................................... 18 L Labels Creating Shipping Labels ....................................................................................................................... 17 Ground Barcode Labels .......................................................................................................................... 17 LTL Freight ..................................................................................................................................................... 16 Mobile Shipping Labels ........................................................................................................................... 19 Packing Tips .................................................................................................................................................. 15 Return Shipping Labels ........................................................................................................................... 11 Online: fedex.com/createlabels; fedex.com/returnsolutions Laptop Computers, Packaging for ............................................................................................................ 16 Legal-Size Envelope .......................................................................................................................................... 16 Less-Than-Truckload (LTL) Freight Delivery ............................................................................ 8, 15–16 Letter-Size Envelope ......................................................................................................................................... 16 Liabilities Not Assumed (Terms and Conditions) .............................................. 145, 161, 177, 192 Limitations on Legal Actions (Terms and Conditions) ................................... 145, 162, 178, 193 Lithium Batteries ................................................................................................................................................ 14 Live Animals (Terms and Conditions) .................................................................................................... 162 Locations ................................................................................................................................................................ 18 Online: fedex.com/locate LTL (Less-Than-Truckload) Freight Delivery ............................................................................ 8, 15–16 Luggage, Packaging for .................................................................................................................................. 16 M MailService, International ................................................................................................................................. 6 Manage Delivery ............................................................................................................................. 12, 117, 126 Manage Your Account ...................................................................................................................................... 20 Online: fedex.com/accountmanagement Mechanical Parts, How to Pack ................................................................................................................... 15 Metro Charge (SameDay) ............................................................................................................................... 63 Metro Service Area Delivery Fee ................................................................................................... 118, 130 Metro Service Area Pickup Fee ...................................................................................................... 118, 130 Mexico Express Freight Rates, U.S. Export ...................................................................................... 107, 109 Express Freight Rates, U.S. Import ................................................................................................ 108 Express Package Rates, U.S. Export ........................................................................................ 73, 86 Express Package Rates, U.S. Import ..................................................................................... 88, 102 Minimum Billable Weight for Express Packaging ................................................................. 118, 130 Missing or Invalid Account Number Fee .................................................................................... 118, 130 Mobile Devices, Tracking Shipments From ........................................................................................... 19 Mobile Shipping .................................................................................................................................................. 19 Money-Back Guarantee .................................................................................................................................... 3 Money-Back Guarantee Policy (Terms and Conditions) ............................... 146, 162, 178, 193 Money Orders (Payment Option) ............................................................................................................... 20 Multiple-Piece Shipments ................................................................................................................. 118, 130 See also Multiweight, Express; Multiweight, Ground Multiweight, Express .......................................................................................................................................... 8 U.S. Export Rates ...................................................................................................................................... 86 U.S. Import Rates .................................................................................................................................... 102 U.S. Rates ............................................................................................................................................... 60–61 Multiweight, Ground .................................................................................................................... 3, 6, 60, 130 N New Customer Information Online: fedex.com/new Next Flight, International ............................................................................................................ 5, 103–106 Next-Business-Day Delivery. See 1Day Freight; First Overnight; First Overnight Freight; International First; Priority Overnight; Standard Overnight Non-Waiver (Terms and Conditions) ...................................................................... 138, 153, 169, 187 Northern Canada Surcharge ........................................................................................................... 118, 131 Northern Canada Surcharge (Terms and Conditions) .................................................................. 184 O Ocean Distribution ............................................................................................................................................ 10 Ocean Freight Forwarding ............................................................................................................................. 10 Office Depot and OfficeMax Locations, ShipSite at ........................................................................ 18 Office Print and Ship Centers .............................................................................................................. 16, 18 Office Shipping Services .................................................................................................................. 2, 64–66 On Demand Care .................................................................................................................................... 117, 128 On-Call Pickup Charge, Express ..................................................................................................... 117, 125 On-Call Pickup Charge, Ground ...................................................................................................... 117, 128 One Rate Pricing ................................................................................................................................................. 67 Online Account Management ...................................................................................................................... 20 Online Billing ......................................................................................................................................................... 20 Online Resources ............................................................................................................................. Back Cover Online: fedex.com OnSite Locations ................................................................................................................................................ 18 Opening an Account Online: fedex.com/new Call 1.800.463.3339 and say “new account setup” Optional Service Fees ................................................................................................................ 117, 119–133 Out-of-Delivery-Area Surcharge, International ..................................................................... 118, 129 Out-of-Pickup-Area Surcharge, International ........................................................................ 118, 129 Outside Delivery Area Pickup or Delivery Fee (SameDay) ............................................................ 63 Overnight Delivery. See 1Day Freight; First Overnight; First Overnight Freight; International First; Priority Overnight; Standard Overnight Oversize Charge ..................................................................................................................................... 118, 131 Oversize Package Charge (SameDay) .............................................................................................. 63, 66 Overview of Services ................................................................................................................................... 2–20 Overweight Packages (Terms and Conditions) ................................................................................ 146 $WWDFKPHQW'6HUYLFH*XLGH Index 203 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX P Package and Freight Pickup Fees Express On-Call .............................................................................................................................. 117, 125 Extended Service Area ............................................................................................................... 118, 125 Ground Alternate Address ........................................................................................................ 117, 127 Ground Automated Pickup ....................................................................................................... 117, 127 Ground On-Call ............................................................................................................................... 117, 128 Ground Weekly ................................................................................................................................ 117, 129 Inside .................................................................................................................................................... 117, 129 International Out-of-Pickup-Area ........................................................................................ 118, 129 International Premium ................................................................................................................. 117, 131 Metro Service Area ....................................................................................................................... 118, 130 Residential ........................................................................................................................................ 118, 131 Return .................................................................................................................................................. 117, 132 SameDay ......................................................................................................................................................... 63 SameDay City ....................................................................................................................................... 65–66 Saturday .............................................................................................................................................. 117, 132 Package Consolidators (including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) (Terms and Conditions) .......................................................................................... 147, 163, 179, 194 Package Design and Testing Resources ................................................................................................. 15 Package Dropoff ................................................................................................................................................ 18 Online: fedex.com/locate Package Pickup ........................................................................................................................................... 12, 18 Online: fedex.com/pickupanddropoff See also Saturday Delivery or Pickup Package Restrictions, Size and Weight (Terms and Conditions) ......................... 147, 180, 194 Package Returns Program, Ground .......................................................................................................... 11 Package Services, International ............................................................................................................... 5–6 Online: fedex.com/internationalpackages See also Express Package Services, International; Ground, International Service to Canada Package Services, U.S. .................................................................................................................................. 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services Package/Shipment Restrictions, Size and Weight (Terms and Conditions) ...................... 194 Package Size and Weight Determination for Rate Calculation .................................................................................................. 24 Limit .................................................................................................................................................................... 2 Minimum Billable Weight for Express Packaging ......................................................... 118, 130 Package Tracking/Tracing (Terms and Conditions) ...................................................................... 163 Packaging and Marking (Terms and Conditions) ............................................. 147, 163, 180, 194 Packing Resources and Supplies ................................................................................................... 8, 15–16 Online: fedex.com/packaging; fedex.com/packagingfreight Packing Tips LTL Freight ..................................................................................................................................................... 15 Packages ........................................................................................................................................................ 15 Padded Mailers .................................................................................................................................................... 16 Paks ........................................................................................................................................................................... 16 Pallet Size and Weight Determination for Rate Calculation .................................................................................................. 24 Limit .................................................................................................................................................................... 9 Payer Rebilling Fee ................................................................................................................................ 118, 131 Payment and Invoicing Options .................................................................................................................. 20 Peak — Additional Handling Surcharge ..................................................................................... 118, 119 Peak — Ground Unauthorized Package Charge .................................................................... 118, 129 Peak — Oversize Charge .................................................................................................................... 118, 131 Peanuts, Packing ................................................................................................................................................ 15 Perishables, How to Pack ................................................................................................................................ 15 Perishables (Terms and Conditions) ............................................................................................ 147, 164 Pharmaceuticals (Terms and Conditions) ............................................................ 148, 164, 180, 195 Phone Numbers ................................................................................................................................ Back Cover Pickup ............................................................................................................................................................... 12, 18 Online: fedex.com/pickupanddropoff Pickup and Delivery (Terms and Conditions) ..................................................... 148, 164, 180, 195 Pickup and Delivery Reattempt Charge (SameDay) ......................................................................... 63 Pickup Attempt (Terms and Conditions) ............................................................................................. 195 Pickup Attempt Charge (SameDay City) ............................................................................................... 66 Pickup Fees Express On-Call .............................................................................................................................. 117, 125 Extended Service Area ............................................................................................................... 118, 125 Ground Alternate Address ........................................................................................................ 117, 127 Ground Automated Pickup ....................................................................................................... 117, 127 Ground On-Call ............................................................................................................................... 117, 128 Ground Weekly ................................................................................................................................ 117, 129 Inside .................................................................................................................................................... 117, 129 International Out-of-Pickup-Area ........................................................................................ 118, 129 International Premium ................................................................................................................. 117, 131 Metro Service Area ....................................................................................................................... 118, 130 Residential ........................................................................................................................................ 118, 131 Return .................................................................................................................................................. 117, 132 SameDay ......................................................................................................................................................... 63 SameDay City ....................................................................................................................................... 65–66 Saturday .............................................................................................................................................. 117, 132 Plants and Plant Materials (Terms and Conditions) .................................................. 148, 181, 195 Plants, How to Pack ........................................................................................................................................... 15 P.O.D. ..................................................................................................................................................... 13, 117, 133 Post Office Box Addresses (Terms and Conditions) ..................................................................... 165 Postal Codes and Telephone Numbers (Terms and Conditions) ............................................. 184 Premium, International Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .............................................................................................................................................................. 109 Service Description ..................................................................................................................................... 9 Zones ............................................................................................................................................................. 109 Prepare Your Shipment ........................................................................................................................... 15–18 Pricing ............................................................................................................................................................ 21–133 Print Online ............................................................................................................................................................ 18 Print Return Label Applicable Services and Fees .................................................................................................. 117, 128 Description .................................................................................................................................................... 11 Printing Services ................................................................................................................................................. 18 Priority Overnight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................................ 30–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 2 Priority Services. See International Priority; International Priority Freight; Priority Overnight Prohibited Items (Terms and Conditions) .................................................. 148, 165, 181, 184, 195 Proof of Delivery (P.O.D.) ............................................................................................................ 13, 117, 133 Proof of Delivery (Terms and Conditions) ...................................................................... 149, 182, 196 Proof of Performance, Verbal (Terms and Conditions) ................................................................ 165 Proof of Performance, Written (Terms and Conditions) ............................................................. 166 Puerto Rico Express Freight Rates ........................................................................................................................... 107 Express Package Rates ........................................................................................................... 69–70, 87 R Rate Changes ........................................................................................................................................................ 23 Online: fedex.com/us/shipping-rates Rate Information, How to Access ....................................................................................................... 22–23 Rate Quotations (Terms and Conditions) ............................................................. 149, 166, 182, 196 Rate Tools at fedex.com Online: fedex.com/ratefinder $WWDFKPHQW'6HUYLFH*XLGH Index 204 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX R (cont.) Rates Express Freight, U.S. ................................................................................................................................ 68 Express Freight, U.S. Export .................................................................................................... 107, 109 Express Freight, U.S. Import .............................................................................................................. 108 Express Package, U.S. ............................................................................................................. 30–63, 67 Express Package, U.S. Export ................................................................................ 69–86, 103–104 Express Package, U.S. Import ............................................................................... 87–102, 105–106 Ground (U.S.) and Home Delivery ......................................................................................... 110–115 How to Calculate ......................................................................................................................................... 24 International Ground to Canada ...................................................................................................... 116 International Next Flight .......................................................................................................... 103–106 International Premium .......................................................................................................................... 109 Multiweight ........................................................................................................................ 60–61, 86, 102 One Rate ......................................................................................................................................................... 67 Retail ............................................................................................................................................................ 1, 24 SameDay Services ............................................................................................................................ 62–66 Online: fedex.com/us/shipping-rates Recycling ................................................................................................................................................................. 16 Online: fedex.com/social-responsibility Refusal or Rejection of Shipments (Terms and Conditions) ....................... 149, 166, 182, 196 Reroute a Shipment ............................................................................................................ 12, 117, 126, 131 Reroute of Shipment Fee .................................................................................................................... 117, 131 Residential Delivery Charge ............................................................................................................. 118, 131 Residential Delivery Management ......................................................................................... 12, 117, 126 Residential Delivery Options via Ground ................................................................................................. 3 Residential Pickup Charge ................................................................................................................ 118, 131 Restrictions (Terms and Conditions) ..................................................................................................... 166 Retail Rates ....................................................................................................................................................... 1, 24 Online: fedex.com/ratefinder Retail Shipping Locations ............................................................................................................................... 18 Return and Import Shipping Options (Terms and Conditions) ..................................... 166, 185 Return Options (Terms and Conditions) ......................................................................... 149, 182, 196 Return Pickup ........................................................................................................................................... 117, 132 Return Shipping Solutions ............................................................................................................................. 11 Online: fedex.com/returnsolutions Review Terms ........................................................................................................................................... 134–197 Routing and Rerouting (Terms and Conditions) ......................................................... 149, 166, 196 Rush Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight S SameDay Rates ................................................................................................................................................................. 62 Service Description ..................................................................................................................................... 2 Special Handling Fees and Other Charges .................................................................................... 63 SameDay City Rates ........................................................................................................................................................ 64–65 Service Description ..................................................................................................................................... 2 Special Handling Fees and Other Charges ........................................................................... 65–66 SameDay City Tariff ............................................................................................................................. 186–197 See also Express Terms and Conditions; Ground Tariff Same-Day Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight SameDay Freight Rates ................................................................................................................................................................. 62 Service Description ..................................................................................................................................... 7 Special Handling Fees and Other Charges .................................................................................... 63 Same-Day Return to Sender (Terms and Conditions) .................................................................. 197 Saturday Delivery or Pickup Applicable Services and Fees .................................................................................................. 117, 132 Description .................................................................................................................................................... 13 Saturday Delivery or Pickup Charge (SameDay) ................................................................ 63, 66 Scheduling a Pickup .......................................................................................................................................... 12 Online: fedex.com/pickupanddropoff Scope of Tariff (Terms and Conditions) ..................................................................................... 169, 187 SenseAware ............................................................................................................................................... 117, 133 Service Areas (Terms and Conditions) ........................................................................................ 149, 197 Service, Choose a .......................................................................................................................................... 2–11 Online: fedex.com/servicefinder Service Guide Online: fedex.com/serviceguide Ship Center Locations ...................................................................................................................................... 18 Ship Dangerous Goods and Hazardous Materials ............................................................................. 14 Ship Manager at fedex.com .......................................................................................................................... 17 Ship Manager Lite .............................................................................................................................................. 17 Shipment-Status Tracking ............................................................................................................................. 19 Online: fedex.com/en-us/tracking Shipper Warranty (Terms and Conditions) ......................................................................................... 185 Shipping Labels Creating Shipping Labels ....................................................................................................................... 17 Ground Barcode Labels .......................................................................................................................... 17 LTL Freight ..................................................................................................................................................... 16 Mobile Shipping Labels ........................................................................................................................... 19 Packing Tips .................................................................................................................................................. 15 Return Shipping Labels ........................................................................................................................... 11 Online: fedex.com/createlabels; fedex.com/returnsolutions Shipping Locations ............................................................................................................................................ 18 Online: fedex.com/locate Shipping Supplies ............................................................................................................................................... 16 Online: fedex.com Call 1.800.463.3339 and say “order shipping supplies” ShipSite at Office Depot and OfficeMax Locations ......................................................................... 18 Signature Options Applicable Services and Fees .......................................................................................... 66, 117, 126 Description .................................................................................................................................................... 12 Signature Proof of Delivery Applicable Services and Fees .................................................................................................. 117, 133 Description .................................................................................................................................................... 13 Signature Releases (Terms and Conditions) ............................................................................ 150, 197 Size and Weight. See Package Size and Weight; Pallet Size and Weight Special Customs Clearance Fee (International Next Flight) ........................................... 104, 106 Special Handling Services .............................................................................................................................. 13 Special Options ........................................................................................................................................... 12–13 Stamps, FedEx ..................................................................................................................................................... 11 Standard Overnight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................................ 30–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 2 Sunday Pickup or Delivery Charge (SameDay) ............................................................................ 63, 66 Supplies ................................................................................................................................................................... 16 Online: fedex.com Call 1.800.463.3339 and say “order shipping supplies” Supply Chain Management ........................................................................................................................... 13 Surcharge Changes ........................................................................................................................................... 23 Online: fedex.com/us/shipping-rates Surcharges .................................................................................................... 63, 65–66, 104, 106, 117–133 Surface Distribution Service ........................................................................................................................ 10 Surface Expedite .................................................................................................................................................. 8 Sustainability ........................................................................................................................................................ 16 Online: fedex.com/social-responsibility $WWDFKPHQW'6HUYLFH*XLGH Index 205 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX T Tablet Computers, Packaging for .............................................................................................................. 16 Tags ExpressTag .................................................................................................................................. 11, 117, 126 Ground Call Tag ........................................................................................................................ 11, 117, 127 Tape (Packing) .............................................................................................................................................. 15, 16 Tariff, FedEx Ground ........................................................................................................................... 168–185 See also Express Terms and Conditions; SameDay City Tariff Tariff, FedEx SameDay City .............................................................................................................. 186–197 See also Express Terms and Conditions; Ground Tariff Taxes and Duties .................................................................................................................................... 118, 125 Telecommunications Device for the Deaf Call 1.800.238.4461 Temperature-Control Services .................................................................................................................... 13 Temperature-Sensitive Shipments, Custom Critical .......................................................................... 8 Terms and Conditions, Express International .................................................................................................................................... 151–167 U.S. ........................................................................................................................................................ 136–150 See also Ground Tariff; SameDay City Tariff Terms and Conditions at fedex.com Online: fedex.com/us/terms Third Party Billing Surcharge ........................................................................................................... 118, 133 Tobacco and Tobacco Products (Terms and Conditions) ............................ 150, 166, 182, 197 Tracking ................................................................................................................................................................... 19 Online: fedex.com/en-us/tracking Trade Networks ................................................................................................................................................... 10 Call 1.800.249.2953 Training, Shipping Dangerous Goods or Hazardous Materials ................................................... 14 U UN 3373 Shipments, How to Pack ............................................................................................................. 15 Undeliverable Shipments (Terms and Conditions) ................................ 150, 166, 182, 185, 197 Urgent Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight URLs ....................................................................................................................................................... Back Cover US Airbill, Express Freight .............................................................................................................................. 17 US Airbill, Express Package ........................................................................................................................... 17 U.S. Freight Services ...................................................................................................................................... 7–8 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks U.S. Package Services ................................................................................................................................... 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services V Value-Added Options .............................................................................................................................. 12–13 W Waiting Time Fee (SameDay) ............................................................................................................... 63, 66 Walgreens, OnSite Locations at .................................................................................................................. 18 Warranties (Terms and Conditions) .............................................................. 150, 167, 183, 185, 197 Website Online: fedex.com Weekend or Holiday Delivery Fee (International Next Flight) ....................................... 104, 106 Weekly Pickup Fee, Ground .............................................................................................................. 117, 129 Weight and Size. See Package Size and Weight; Pallet Size and Weight Z Zones Canada ............................................................................................................................................................. 29 International Express Freight Services ........................................................................................... 28 International Express Package Services ................................................................................ 25–27 International Premium .......................................................................................................................... 109 $WWDFKPHQW'6HUYLFH*XLGH The following service marks, trademarks and trade names, among others, are trademarks, service marks and trade names of Federal Express Corporation or the respective companies for which registrations, or applications for registration, are on file, as applicable: FEDERAL EXPRESS, FEDEX EXPRESS, FEDEX GROUND, FEDEX OFFICE, FEDEX FREIGHT, FEDEX CUSTOM CRITICAL, FEDEX TRADE NETWORKS, FEDEX SUPPLY CHAIN, THE FEDEX LOGO, FEDEX, MY FEDEX, FEDEX SAMEDAY, FEDEX FIRST OVERNIGHT, FEDEX PRIORITY OVERNIGHT, FEDEX STANDARD OVERNIGHT, FEDEX 2DAY A.M., FEDEX 2DAY, FEDEX EXPRESS SAVER, FEDEX SAMEDAY CITY, FEDEX SAMEDAY CITY PRIORITY, FEDEX SAMEDAY CITY STANDARD, FEDEX SAMEDAY CITY ECONOMY, FEDEX SAMEDAY CITY DIRECT, FEDEX SAMEDAY CITY ROUTE, FEDEX SAMEDAY CITY CUSTOM, FEDEX SAMEDAY FREIGHT, FEDEX FIRST OVERNIGHT FREIGHT, FEDEX 1DAY FREIGHT, FEDEX 2DAY FREIGHT, FEDEX 3DAY FREIGHT, FEDEX EXPRESS FREIGHT, FEDEX FREIGHT PRIORITY, FEDEX FREIGHT ECONOMY, FEDEX INTERNATIONAL NEXT FLIGHT, FEDEX INTERNATIONAL FIRST, FEDEX INTERNATIONAL PRIORITY, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY, FEDEX INTERNATIONAL MAILSERVICE, FEDEX 10KG BOX, FEDEX 25KG BOX, FEDEX INTERNATIONAL BROKER SELECT, FEDEX INTERNATIONAL PRIORITY FREIGHT, FEDEX INTERNATIONAL ECONOMY FREIGHT, FEDEX INTERNATIONAL DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ÌÎÅËÎÅÐÕÀÅÎÁ¿ÐÀÅÏÐΞÑÐÅËÊÂÎÁÅÃÄÐÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÌÎÁÉÅÑÉÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÁÔÌÎÁÏÏÂÎÁÅÃÄÐÂÁÀÁÔÅÊÐÁÎʽÐÅËʽȽÅÎÌËÎЬÐˬ½ÅÎÌËÎÐÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÀÅÎÁ¿Ð ECONOMY OCEAN, FEDEX INTERNATIONAL DIRECT PRIORITY OCEAN, FEDEX CHARTERS, FEDEX HOME DELIVERY, FEDEX GROUND ECONOMY, FEDEX DATE CERTAIN HOME DELIVERY, FEDEX EVENING HOME DELIVERY, FEDEX APPOINTMENT HOME DELIVERY, FEDEX EXPRESS MULTIWEIGHT, FEDEX GROUND MULTIWEIGHT, FEDEX INTERNATIONAL GROUND, FEDEX INTERNATIONAL GROUND DISTRIBUTION, ÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÃÎËÑÊÀ¿ËÊÏËÈÅÀ½ÐÅËÊÂÁÀÁÔÀÁÈÅÒÁÎÕÏÅÃʽÐÑÎÁËÌÐÅËÊÏÂÁÀÁÔÀÁÈÅÒÁÎÕɽʽÃÁÎÂÁÀÁÔ¿ËÈÈÁ¿ÐËÊÀÁÈÅÒÁÎÕ¯¿ËÀ°ÂÁÀÁÔÃÎËÑÊÀ¿ËÀÂÁÀÁÔÃÎËÑÊÀ ÁÈÁ¿ÐÎËÊÅ¿¿ËÀ¯Á¿ËÀ°ÂÁÀÁÔÃÎËÑÊÀ¿ËÈÈÁ¿ÐÂÁÀÁÔÏÄÅÌɽʽÃÁÎÂÁÀÁÔÏÄÅÌɽʽÃÁÎÈÅÐÁÂÁÀÁÔÏÄÅÌɽʽÃÁνÐÂÁÀÁÔ¿ËÉÂÁÀÁÔÁÔÌÎÁÏÏнÃÂÁÀÁÔÁÔÌÎÁÏϾÅÈȽ¾ÈÁÏнÉÌÏ FEDEX GROUND CALL TAG, FEDEX GROUND PACKAGE RETURNS PROGRAM, FEDEX GROUND ECONOMY RETURNS, FEDEX GLOBAL RETURNS, FEDEX BILLING ONLINE, FEDEX GLOBAL TRADE MANAGER, FEDEX EXPORT AGENTFILE, FEDEX TRACKING, FEDEX INSIGHT, FEDEX MOBILE, FEDEX GROUND ALTERNATE ADDRESS PICKUP, FEDEX GROUND AUTOMATED PICKUP, FEDEX OFFICE PRINT ONLINE, FEDEX OFFICE PRINT AND SHIP CENTER, FEDEX SHIP CENTER, FEDEX AUTHORIZED SHIPCENTER, FEDEX SHIPSITE, FEDEX DROP BOX, FEDEX RETAIL RATES, FEDEX ONE RATE, FEDEX INTERNATIONAL AIR WAYBILL, FEDEX EXPANDED SERVICE INTERNATIONAL AIR WAYBILL, FEDEX INTERNATIONAL DOCUMENT PREPARATION, FEDEX ENVELOPE, LEGAL SIZE REUSABLE FEDEX ENVELOPE, FEDEX PAK, FEDEX CLINICAL ̽ÇÂÁÀÁÔÉÁÀÅÑÉ¿ÈÅÊÅ¿½È¾ËÔÂÁÀÁÔȽÎÃÁ¿ÈÅÊÅ¿½È¾ËÔÂÁÀÁÔÑÊ $ ̽ÇÂÁÀÁÔÏɽÈȾËÔÂÁÀÁÔÉÁÀÅÑɾËÔÂÁÀÁÔȽÎÃÁ¾ËÔÂÁÀÁÔÁÔÐνȽÎÃÁ¾ËÔÂÁÀÁÔÐѾÁÂÁÀÁÔÐÁÉ̬ ASSURE, SENSEAWARE, SURFACE EXPEDITE, FEDEX CLAIMS ONLINE, FEDEX EXTRA HOURS AND FEDEX FREIGHT DIRECT. All other marks are the property of their respective owners. © 2021 FedEx. All rights reserved. $WWDFKPHQW'6HUYLFH*XLGH 2117354R Rev. April 2021 Printed on paper containing 10% post-consumer waste. Your service guide was packaged and fulfilled by team members from The Baddour Center. For more information, visit www.baddour.org. ÕåëèéÞßææßäÝèÛéåëèÙÛé Customer Service 1.800.463.3339 FedEx International Customer Service FedEx SameDay® Services FedEx Express Freight Customer Service FedEx Freight FedEx Custom Critical FedEx Trade Networks FedEx® Charters FedEx Regulatory Consulting FedEx Packaging Services Telecommunications Device for the Deaf SAY PRESS “Schedule a pickup” 1 “Track a package” 2 “Find FedEx locations” 3 “Order shipping supplies” 4 “Get rates” 5 “Claims” 61 “Billing and payments” 62 “Technical support” 63 “FedEx Office services” 64 “New account setup” 65 “Freight” 66 “Dangerous goods” 81 “Hazardous materials” 81 “Representative” 0 1.800.463.3339 (say “international services”) 1.800.399.5999 1.800.332.0807 1.866.393.4585 1.800.762.3787 1.800.249.2953 1.800.238.0181 1.800.851.3336 1.800.633.7019 1.800.238.4461 (7 a.m. to 8 p.m. CT, weekdays) On the phone Ship a package Learn how to pack Schedule a pickup Track package status Get service information Use international shipping tools Manage your account Get started as a new customer fedex.com/us/shipping fedex.com/packaging fedex.com/pickup fedex.com/en-us/tracking fedex.com/serviceguide fedex.com/international fedex.com/accountmanagement fedex.com/new Online FedEx locations FedEx Office fedex.com/locate 1.800.463.3339 (say “FedEx Office services”) In person $WWDFKPHQW'6HUYLFH*XLGH Event Summary - NASPO Small Package Delivery Services Type 5HTXHVWIRU3URSRVDO1R /LQH,WHP Number &+ Stage Title Organization 6WDWH2I8WDK Currency 86'ROODU Event Status $ZDUGHG Work Group 'LYLVLRQRI3XUFKDVLQJ Exported on Exported by &KHULO\Q+HVV Estimated Value Payment Terms Bid and Evaluation Respond by Proxy $OORZ Use Panel Questionnaire 1R Sealed Bid <HV Auto Score 1R Cost Analysis 1R Alternate Items 1R Visibility and Communication isible to Public <HV Enter a short description for this public event The State of Utah, Division of Purchasing and General Services is requesting proposals for Small Package Delivery Services in collaboration with NASPO ValuePoint. Commodity Codes Commodity Code Description 0DLODQGFDUJRWUDQVSRUWLQFOXGLQJWUDQVSRUWRIOHWWHUVDQGSDUFHOVDQGSRVWDODQGVPDOO SDUFHODQGFRXULHUVHUYLFHVDQGOHWWHURUVPDOOSDUFHOORFDOGHOLYHU\VHUYLFHVDQG ZRUOGZLGHGHOLYHU\VHUYLFHV Event Dates Time Zone 0'70670RXQWDLQ6WDQGDUG7LPH860RXQWDLQ Released Open 30067 Close 300'7 Sealed Until 30 6KRZ6HDOHG%LG2SHQ'DWHWR9HQGRU Q&A Close $00'7 Event Users Event Creator Cherilyn Hess chess utah.ov Event Owners Cherilyn Hess chess utah.ov SciQuest Admin sciquestadmin utah.ov Contacts Cherilyn Hess chess utah.ov $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Stakeholders Christopher Jennings ct ennin s utah.ov Tiffany Rydalch tr dalch utah.ov Purchasing Records Officer purch rama mail.com Tara Eutsler teutsler utah.ov Kayla Medina ka lamedina utah.ov Cherilyn Hess chess utah.ov WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW The State of Utah 'LYLVLRQRI3XUFKDVLQJ *HQHUDO6HUYLFHV ,QFRQMXQFWLRQZLWK NASPO ValuePoint 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Public Thread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ubject = National or Localized Vendors (SEAMESSCO LLC) Public Thread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ubject = Frequency (Singh Group Inc) Public Thread 46RPHVFHQDULRVRIDWWDFKPHQW&DUHRQFDOO$UH GHOLYHULHVHYHU\GD\ZHHN"$QGDUHWKHVHURXWHVWRDQG IURPWKHVDPHDGGUHVVHVRUZLOOWKH\EHIURPGLIIHUHQW ORFDWLRQV" 4XHVWLRQDGGHGE\$GROI6LQJK 300'7 7KHVFHQDULRVLQ$WWDFKPHQW&&RVW3URSRVDODUH VFHQDULRVRQO\WRFRPSDUHSULFHVEHWZHHQ2IIHURUV 'HOLYHULHVZLOOPD\EHRQFDOOVFKHGXOHGDQ\GD\RIWKH ZHHNGHSHQGLQJRQWKHQHHGRIWKHHOLJLEOHXVHUV QVZHUHGE\&KHULO\Q+HVV $00'7 Subject = iowa (Insight Logistics Freight Management LLC) Public Thread 4'R\RXKDYHDQ\ZRUNLQ,RZD"4XHVWLRQDGGHGE\-DFTXLOOLQH1DJLOD 300'7 &XUUHQWO\WKH6WDWHRI,RZDKDVQRWVLJQHGDQ,QWHQWWR 3DUWLFLSDWHIRUWKLV1$632FRQWUDFW6WDWHVFDQFKRRVH WRVLJQDQ,QWHQWWR3DUWLFLSDWHDWDQ\VWDJHRIWKH0DVWHU JUHHPHQWDFFRUGLQJWRWKHLURZQVWDWH V&RGH QVZHUHGE\&KHULO\Q+HVV $00'7 Subject = various (FedEx Corporate Services, Inc.) Public Thread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able of Contents 5)3$GPLQLVWUDWLYH,QIRUPDWLRQ 6HFWLRQ *HQHUDO,QIRUPDWLRQ 6HFWLRQ 6ROLFLWDWLRQ5HTXLUHPHQWV,QIRUPDWLRQDQG,QVWUXFWLRQVWR2IIHURUV 6HFWLRQ (YDOXDWLRQDQG$ZDUG 6HFWLRQ $GPLQLVWUDWLYHDQG7HFKQLFDO5HVSRQVH5HTXLUHPHQWV $WWDFKPHQW$ 1$6329DOXH3RLQW0DVWHU$JUHHPHQW7HUPVDQG&RQGLWLRQV $WWDFKPHQW% 6FRSHRI:RUN $WWDFKPHQW& &RVW3URSRVDO $WWDFKPHQW' 5)3(YDOXDWLRQ6FRUHVKHHW $WWDFKPHQWV(±(( /HDG6WDWHDQG$GGLWLRQDO3DUWLFLSDWLQJ6WDWHV¶7HUPVDQG &RQGLWLRQV $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW RFP Administrative Information RFP Title: Small Package Delivery Services RFP Project Description: (See Section 1.1) The State of Utah in conjunction with NASPO ValuePoint, is seeking Contractor(s) to provide Small Package Delivery Services. RFP Lead: (See Section 1.2) Cherilyn Hess State Contract Analyst 4315 South 2700 West, Floor 3 Taylorsville, UT 84129-2128O (801) 957-7133 chess@utah.gov Electronic Submission: (See Section 2.10) Proposals must be submitted electronically via U3P (the Utah Public Procurement Place) here: https://bids.sciquest.com/apps/Router/PublicEvent?Custom erOrg=StateOfUtah Hard copy submissions will not be accepted. From the U3P link type “CH21-36” into the search bar, and click the search icon. The “Small Package Delivery Services” posting will appear. Deadline To Receive Questions: (See Sections 1.3 and 2.1) April 12, 2021 at 2:00 PM MT Question & Answers: (See Section 2.1) All questions, including those about Terms and Conditions, must be submitted through U3P. Questions must be submitted by the question deadline date RFP Closing Date: (See Section 1.3) April 21, 2021 RFP Closing Time: (See Section 1.3) 2:00 PM MT Initial Term of Contract and Renewals: (See Attachment A, Section 3) The contract(s) resulting from this RFP will be for FIVE (5) years. TAKE NOTE OF THE 0.25% NASPO VALUEPOINT ADMINISTRATIVE FEE DETAILED IN SECTION 6 OF THE NASPO VALUEPOINT STANDARD TERMS AND CONDITIONS, WHICH MUST BE INCORPORATED INTO YOUR BASE PRICE. 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¶VVWDWHDQWLWUXVWSURYLVLRQVDVQRZ LQHIIHFWDQGDVPD\EHDPHQGHGIURPWLPHWRWLPHLQFRQQHFWLRQZLWKDQ\ JRRGVRUVHUYLFHVSURYLGHGLQWKDWVWDWHIRUWKHSXUSRVHRIFDUU\LQJRXWWKH &RQWUDFWRU VREOLJDWLRQVXQGHUWKLV0DVWHU$JUHHPHQWRU3DUWLFLSDWLQJ $GGHQGXPLQFOXGLQJDWWKH3DUWLFLSDWLQJ(QWLW\ VRSWLRQWKHULJKWWR FRQWURODQ\VXFKOLWLJDWLRQRQVXFKFODLPIRUUHOLHIRUFDXVHRIDFWLRQ WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Attachment B: Scope of Work CH21-36: NASPO Small Package Delivery Services 1.Exclusion of Listed Charges: Offeror certifies the following regarding the exclusion of listed charges: a.The Offeror shall not propose or apply pick-up charges or weekly service in addition to the contracted rates due to aggregate NASPO ValuePoint volume anticipated. b.The Offeror shall not require a minimum number of packages per trip, per day, per week or per month. 2.Carrier Pick-Up: Offeror will pick-up packages directly from all requesting agencies and political subdivisions upon request. Offeror must bill each Authorized User for shipments the Authorized User tenders to the Carrier. Packages must be scanned when picked up at the location. 3.Money Back Guarantee a.Offeror must provide a 100% Money Back Guarantee. The Carrier shall fully refund or credit the Authorized User account for the packages that are not delivered or picked up in accordance with the guaranteed delivery service. Authorized User shall decide between a refund or a credit to their account. Packages that are delivered over 60 seconds after the guaranteed delivery time are considered late. The Authorized User shall request the refund or credit within 30 days of the scheduled delivery time. Carriers are encouraged to offer automatic refunds. If the late package meets one or more of the Carrier’s exception criteria, as stated in the Service Guide, the Carrier is not obligated to issue a refund to the Authorized User. b.Carrier must provide clearly marked money back guaranteed zone based price sheets (schedules of rates and charges) for each service showing rates and charges by weight and zone for all contiguous 48 state domestic shipping. Separate rates in pages may be provided and clearly marked for Hawaii and Alaska and Puerto Rico services. Carriers offering pricing for intrastate ground services only must provide separate clearly marked zone based pricing for the designated state. Rates will be in dollars and cents per pound. c.Non-Money Back Guarantee: Offerors must propose a money back guarantee. If an Offeror opts to additionally propose a non-money back guarantee option, the offeror must clearly delineate between the money back guarantee cost and the non-money back guarantee cost. (This portion of the Scope may be updated depending on the vendor’s submission and their Money Back guarantee the offeror provides.) 4.Carrier Capabilities: Offerors providing interstate services must serve every zip code in the United States or if providing interstate services in certain states only, offer services in every zip code in the states in which services are provided. Offerors providing intrastate services shall serve every zip code within the boundaries of the Participating State requesting intra-state services as identified in this RFP. 5.Software: Offerors shall provide a description of how the software is accessed in the solicitation response. Including, if an online application is available instead of or along with the software needed to run the shipping system. All software whether online or separate software must have the Master Agreement Rates pre-loaded and the Offeror maintains the software and website free of charge to the Participating Users and Master Agreement. 6.Shipment of Materials: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW a.Describe the process for picking up dangerous, Hazardous or Otherwise Restricted Materials: Carrier shall be capable of shipping a variety of hazardous, dangers or other restricted types of materials. Offeror shall provide its policy for dangerous, hazardous, and restricted materials. b.Evidentiary Materials: Describe the process and tracking for evidentiary materials. Also, describe an instance and detail the approach taken when the Carrier’s process needed to be modified for a participating state’s laws, policies, or procedures. Alternatively, describe how Carrier would approach modifying their process for an Authorized User based on the user’s laws, policies, or procedures. Note: Offeror must be able to provide services for shipments of evidentiary materials in compliance with any participating state’s laws, policies or procedures. 7.Deliver as Addressed: When requested, Offerors must return undeliverable packages to senders, rather than performing an address correction and forwarding the package to an address. Offerors shall work with Authorized User’s to adequately identify these items as “deliver as addressed” or something similar in language mutually agreed upon between the State and the Offeror rather than forwarding an undeliverable package. Authorized Users shall notify Offerors of such packages. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW AttachmentC:CostProposal CH21Ͳ36:SmallPackageDeliveryServices Instructions: 1.AnyalterationtoAttachmentC:CostProposalmayresultinproposalbeingdeemednonͲresponsive. 2.OfferorsubmittingcoststoNationwideCoverageMUSTfilloutalloftheRegionalCosttabstobeawarded forNationwideCoverage. 3.OfferorwhoisnotsubmittingcostforNationwideCoveragemayfilloutaCostProposalforeachregion theyareapplyingforanawardfor.IfatabdoesnothaveanycostssubmittedtheOfferorwillnotbe awardedforthatregionorNationalcoverage. 4.IfOfferorisawardedaregionalcontracttheymaysignaPAwithstateswithinthatregion.IfOfferordoes notgetawardedaregiontheywillnotbeabletosignaPAwiththoseStatesthroughthetermofthe contract. 5.OfferordoesnothavetoprovideservicestoeverystateinaRegion.TheUSisbrokenupregionallyto evaluatecostsforregionalvendorsandallowexpansionofPA'stoawardedofferorswithinaregion. RegionalMap: Region1ͲWest Statesincluded:Colorado,Wyoming,Montana,Idaho,Washington,Oregon,Utah,Nevada,California, Alaska,Hawaii Region2ͲMidwest Statesincluded:Ohio,Indiana,Michigan,Illinois,Missouri,Wisconsin,Minnesota,Iowa,Kansas,Nebraska, SouthDakota,NorthDakota Region3ͲSouthwest Statesincluded:Texas,Oklahoma,NewMexico,Arizona Region4ͲSoutheast Statesincluded:WestVirginia,Virginia,Kentucky,Tennessee,NorthCarolina,SouthCarolina,Georgia, Alabama,Mississippi,Arkansas,Louisiana,Florida Region5ͲNortheast Statesincluded:Maine,Massachusetts,RhodeIsland,Connecticut,NewHampshire,Vermont,NewYork, Pennsylvania,NewJersey,Delaware,Maryland $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Region1ͲWest Statesincluded:Colorado,Wyoming,Montana,Idaho,Washington,Oregon,Utah,Nevada, California,Alaska,Hawaii RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposal priceofeachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthe pricepointsforthatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpoints basedonwhatpercentagehighertheirProposedPriceisthantheLowestProposedPrice.An OfferorwhoseProposedPriceismorethandouble(200%)theLowestProposedPricewill receivenopoints.Theformulatocomputethepointsis:CostPointsx(2ͲProposed Price/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible CAIntrastate,ExpressOvernight:4lbspackageshippedfrom90095to94720;declaredvalue. DescriptionofFees: TotalCost: Scenario#2ͲTotalof80PointsPossible UTIntrastate,Ground,Residential:15lbpackageshippedfrom84111to84404;onͲcallpickup, sameday;proofofdelivery. DescriptionofFees: TotalCost: Scenario#3ͲTotalof80PointsPossible WAInterstate,Express2ndday:7lbpackageshippedfrom98101to98402;declaredsignature required;declaredvalue,express. DescriptionofFees: TotalCost: Scenario#4ͲTotalof80PointsPossible $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW ORInterstate;ExpressovernightmidͲAM;4lbspackageshippedfrom97215to97301;adult signaturerequired DescriptionofFees: TotalCost: Scenario#5ͲTotalof80PointsPossible NVInterstate,Ground:5lbspackageshippedfrom89403to88901;Saturdaydelivery DescriptionofFees: TotalCost: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Region2ͲMidwest Statesincluded:Ohio,Indiana,Michigan,Illinois,Missouri,Wisconsin,Minnesota,Iowa, Kansas,Nebraska,SouthDakota,NorthDakota RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposal priceofeachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthe pricepointsforthatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpoints basedonwhatpercentagehighertheirProposedPriceisthantheLowestProposedPrice.An OfferorwhoseProposedPriceismorethandouble(200%)theLowestProposedPricewill receivenopoints.Theformulatocomputethepointsis:CostPointsx(2ͲProposed Price/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible ILIntrastate,ExpressOvernight:4lbspackageshippedfrom62629to60007;declaredvalue. DescriptionofFees: TotalCost: Scenario#2ͲTotalof80PointsPossible OHIntrastate,Ground,Residential:15lbpackageshippedfrom43004to41073;onͲcallpickup, sameday;proofofdelivery. DescriptionofFees: TotalCost: Scenario#3ͲTotalof80PointsPossible WIInterstate,Express2ndday:7lbpackageshippedfrom53702to53221;declaredsignature required;declaredvalue,express. DescriptionofFees: TotalCost: Scenario#4ͲTotalof80PointsPossible MIInterstate,Ground:10lbpackageshippedfrom48864to48103;withaddresscorrection surcharge. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW DescriptionofFees: TotalCost: Scenario#5ͲTotalof80PointsPossible NEInterstate,Ground:5lbspackageshippedfrom68501to68007;Saturdaydelivery DescriptionofFees: TotalCost: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Region3ͲSouthwest Statesincluded:Texas,Oklahoma,NewMexico,Arizona RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposalpriceof eachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthepricepointsfor thatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpointsbasedonwhat percentagehighertheirProposedPriceisthantheLowestProposedPrice.AnOfferorwhose ProposedPriceismorethandouble(200%)theLowestProposedPricewillreceivenopoints.The formulatocomputethepointsis:CostPointsx(2ͲProposedPrice/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible TXIntrastate,ExpressOvernight:4lbspackageshippedfrom72096to78006;declaredvalue. DescriptionofFees: TotalCost: Scenario#2ͲTotalof80PointsPossible TXIntrastate,Ground,Residential:15lbpackageshippedfrom76063to79835;onͲcallpickup, sameday;proofofdelivery. DescriptionofFees: TotalCost: Scenario#3ͲTotalof80PointsPossible NMInterstate,Express2ndday:7lbpackageshippedfrom87503to87101;declaredsignature required;declaredvalue,express. DescriptionofFees: TotalCost: Scenario#4ͲTotalof80PointsPossible AZInterstate,Ground:10lbpackageshippedfrom85001to85054;withaddresscorrection surcharge. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW DescriptionofFees: TotalCost: Scenario#5ͲTotalof80PointsPossible OKInterstate,Ground:5lbspackageshippedfrom73008to74008;Saturdaydelivery DescriptionofFees: TotalCost: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Region4ͲSoutheast Statesincluded:WestVirginia,Virginia,Kentucky,Tennessee,NorthCarolina,SouthCarolina, Georgia,Alabama,Mississippi,Arkansas,Louisiana,Florida RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposalpriceof eachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthepricepointsfor thatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpointsbasedonwhat percentagehighertheirProposedPriceisthantheLowestProposedPrice.AnOfferorwhose ProposedPriceismorethandouble(200%)theLowestProposedPricewillreceivenopoints.The formulatocomputethepointsis:CostPointsx(2ͲProposedPrice/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible TN,Express,Intrastate,Commercial:3lb.packageshippedfromNashville,TN37243toJackson,TN 38302(commercialaddress)viaExpressPriorityOvernight(deliveryby10:30AM),scheduleddaily pickͲup. DescriptionofFees: TotalCost: Scenario#2ͲTotalof80PointsPossible FLInterstate,Ground:10lbpackageshippedfrom32399to22904;withaddresscorrection surcharge. DescriptionofFees: TotalCost: Scenario#3ͲTotalof80PointsPossible LAInterstate,Express2ndday:7lbpackageshippedfrom70801to70114;declaredsignature required;declaredvalue,express. DescriptionofFees: TotalCost: Scenario#4ͲTotalof80PointsPossible $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW GAInterstate,Ground:10lbpackageshippedfrom30301to31402;withaddresscorrection surcharge. DescriptionofFees: TotalCost: Scenario#5ͲTotalof80PointsPossible WVInterstate,Ground:5lbspackageshippedfrom25301to25701;Saturdaydelivery DescriptionofFees: TotalCost: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Region5ͲNortheast Statesincluded:Maine,Massachusetts,RhodeIsland,Connecticut,NewHampshire,Vermont,New York,Pennsylvania,NewJersey,Delaware,Maryland RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposalpriceof eachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthepricepointsfor thatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpointsbasedonwhat percentagehighertheirProposedPriceisthantheLowestProposedPrice.AnOfferorwhose ProposedPriceismorethandouble(200%)theLowestProposedPricewillreceivenopoints.The formulatocomputethepointsis:CostPointsx(2ͲProposedPrice/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible MEIntrastate,ExpressOvernight:4lbspackageshippedfrom04609to04005;declaredvalue. DescriptionofFees: TotalCost: Scenario#2ͲTotalof80PointsPossible NYIntrastate,Ground,Residential:15lbpackageshippedfrom10002to14606;onͲcallpickup,same day;proofofdelivery. DescriptionofFees: TotalCost: Scenario#3ͲTotalof80PointsPossible NJInterstate,Express2ndday:7lbpackageshippedfrom07101to07087;declaredsignature required;declaredvalue,express. DescriptionofFees: TotalCost: Scenario#4ͲTotalof80PointsPossible MAInterstate,Ground:10lbpackageshippedfrom02101to01851;withaddresscorrection surcharge. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW DescriptionofFees: TotalCost: Scenario#5ͲTotalof80PointsPossible MDInterstate,Ground:5lbspackageshippedfrom20743to21230;Saturdaydelivery DescriptionofFees: TotalCost: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Scorewillbeassignedasfollows: 0=Fail,theproposalfailstoaddresstherequirementsorcriteriadescribed 1=Poor,theproposalinadequatelyaddressestherequirementsorcriteriad 2=Unsatisfactory,theproposaladdressestherequirementsorcriteriades 3=Satisfactory,theproposaladdressesallrequirementsorcriteriadescrib 4=Good,theproposaladdressesallrequirementsorcriteriadescribedint 5=Excellent,theproposaladdressesandexceedsalloftherequirementso RFPSection Evaluation (Pass/Fail) 1 CH21Ͳ36RFP,Section2.2 2 CH21Ͳ36RFP,Section2.2 3 CH21Ͳ36RFP,Section2.2 4 CH21Ͳ36RFP,Section2.2 5 CH21Ͳ36RFP,Section2.2 6 CH21Ͳ36RFP,Section2.2 RFPSection Evaluator Score(0Ͳ5) Criteria Weight %ofTech Criteria Points Possible Points Earned 1 CH21Ͳ36RFP,Section3.3 54 16.9% 270.0 0.0 2 CH21Ͳ36RFP,Section3.3 54 16.9% 270.0 0.0 3 CH21Ͳ36RFP,Section3.3 39 12.2% 195.0 0.0 4 CH21Ͳ36RFP,Section3.3 39 12.2% 195.0 0.0 5 CH21Ͳ36RFP,Section3.3 39 12.2% 195.0 0.0 60$//3$&.$*('(/,9(5<6(59,&( 5)3(9$/8$7,216&25(6+((7 FirmName: Evaluator: Date: MinimumMandatoryRequirements 62/,&,7$7,21&+ OfferorconfirmsintheQuestionSectionofU3Pthatthey havefirmfixedrates.TheOfferormustrequestanyincrease totheLeadState.TheLeadStatewillrevieweachrate increasesubmissionandtheLeadStatemay,utilizethePPI andCPItoreject,approve,ornegotiaterateincreases.The awardedOfferorwillberequiredtosubmitfirmratesheets beforecontractsarefinalized.Allpricesandratesmustbe guaranteedforoneyear.Followingtheinitialoneyearperiod, anyrequestforpriceorrateadjustmentmustbeforanequal guaranteeperiod,andmustbemadeatsixty(60)daysprior totheeffectivedate.Requestsforpriceorrateadjustment mustincludesufficientdocumentationsupportingthe request.AnyadjustmentoramendmenttotheMaster AgreementshallnotbeeffectiveunlessapprovedbytheLead State.Noretroactiveadjustmentstopricesorrateswillbe p proposalthatrespondstotheTechincalCriteriaoutlinedin Section3.3TechnicalCriteria OfferormustuploadintheQuestionSectionofU3Ptheir completedAttachmentC:CostProposal. ScoreableTechnicalCriteria OfferorconfirmsintheQuestionSectionofU3Pthatthatifa fuelsurchargewillbeapplied,anexpress(air)andgroundcap cannotexceed7%forthefulltermoftheMasterAgreement. Offeror’smustfurthercertifythatafuelsurcharge,ifany,will bepublishedonitswebsitesothatallAuthorizedUserscan confirmtheaccuracyofinvoices.Offerormustfurthercertify thatitswebsiteshallalsoprovidehistoricalfuelsurcharge information.Thissectionisonlytobeusedtocertifythatthe Offerorwillnotexceedthe7%capforthefulltermofthe MasterAgreementthatitwillpublishthefuelsurcharge,if any,onitswebsite,andwillprovidehistoricalfuelsurcharge informationonitswebsite. OfferorconfirmsintheQuestionSectionofU3Pthefollowing regardingtheexclustionoflistedcharges.A)TheOfferorshall notproposeorapplypickͲupchargesorweeklyservicein additiontothecontractedratesduetoaggregateNASPO ValuePointvolumeanticipated.B)TheOfferorshallnot requireaminimumnumberofpackagespertrip,perday,per weekorpermonth. OfferormustuploadintheQuestionSectionofU3Pthe Carrier’sServiceGuidethatwouldbeineffectatthetimeof MasterAgreementawardwillbeineffectforthefirstyearof theMasterAgreementwithnochangesinratesorcharges duringthattimewithoutthepriorwrittenapprovalofthe NASPOValuePointContractAdministrator. PriorExperience DisputeResolution QualificationofCarriers AbilitytoMeetScopeofWork HandlingStateEmergenices $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 6 CH21Ͳ36RFP,Section3.3 25 7.8% 125.0 0.0 7 CH21Ͳ36RFP,Section3.3 20 6.3% 100.0 0.0 8 CH21Ͳ36RFP,Section3.3 20 6.3% 100.0 0.0 9 CH21Ͳ36RFP,Section3.3 15 4.7% 75.0 0.0 10 CH21Ͳ36RFP,Section3.3 15 4.7% 75.0 0.0 100.0% 1600.0 0.0 RFPSection MinPercent MinPoints Required Points Earned Percent Earned Evaluation CH21Ͳ36RFP,Section3.4 65% 1040.0 0.0 0.0% RFPSection LowCost Option Offered Cost Percentof Total Points Possible PointsEarned AttachmentC:CostProposal 20% 400.0 0.0 AttachmentC:CostProposal 20% 400.0 0.0 AttachmentC:CostProposal 20% 400.0 0.0 AttachmentC:CostProposal 20% 400.0 0.0 AttachmentC:CostProposal 20% 400.0 0.0 PercentofTotal Points Possible Points Earned 80%1,600.0 0.0 20%400.0 0.0 100%2,000.0 0.0 20%400.0 0.0 100%2,000.0 0.0 20%400.0 0.0 100%2,000.0 0.0 20%400.0 0.0 100%2,000.0 0.0 20%400.0 0.0 100%2,000.0 0.0 TotalCostEvaluationPointsͲRegion3ͲSouthest TotalEvaluationPointsͲRegion3ͲSouthest Region1ͲWest TotalCostEvaluationPointsͲRegion4ͲSoutheast TotalEvaluationPointsͲRegion4ͲSoutheast TotalCostEvaluationPointsͲRegion5ͲNortheast TotalEvaluationPointsͲRegion5ͲNortheast TotalCostEvaluationPointsͲRegion1ͲWest TotalEvaluationPointsͲRegion1ͲWest TotalCostEvaluationPointsͲRegion2ͲMidwest TotalEvaluationPointsͲRegion2ͲMidwest RequiredTechnicalPointThreshold Cost PointofContact DataSecurity MarketingPlan GreenTransportationPlan DropBoxesandShippingSupplies TotalTechnicalEvaluationPoints TotalEvaluationPoints 3XUFKDVLQJZLOOXVHWKHIROORZLQJFRVWIRUPXOD7KHSRLQWVDVVLJQHGWRHDFKRIIHURUVFRVWSURSRVDOZLOOEHEDVHGRQWKHORZHVWSURSRVDOSULFH7KHRIIHURUZLWKWKH ORZHVW3URSRVHG3ULFHZLOOUHFHLYHRIWKHSULFHSRLQWV$OORWKHURIIHURUVZLOOUHFHLYHDSRUWLRQRIWKHWRWDOFRVWSRLQWVEDVHGRQZKDWSHUFHQWDJHKLJKHUWKHLU 3URSRVHG3ULFHLVWKDQWKH/RZHVW3URSRVHG3ULFH$QRIIHURUZKRVH3URSRVHG3ULFHLVPRUHWKDQGRXEOHWKH/RZHVW3URSRVHG3ULFHZLOOUHFHLYHQRSRLQWV 7KHIRUPXODWRFRPSXWHWKHSRLQWVLV&RVW3RLQWV[3URSRVHG3ULFH/RZHVW3URSRVHG3ULFH Region5ͲNortheast Region2ͲMidwest Region3ͲSouthest Region4ͲSoutheast $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: Ǧ ȋȌSmall Package Delivery Services SCOPE OF THE CONTRACT portfolio Utah Ǧ ȋȌSmall Package Delivery Services Ǥ ͲǤʹͷΨ Ǥ Ǥ II.TERM OF THE CONTRACT five years Ǥ ǤSOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION ǡ Ǥ ȀͶͲ Ǥ Utah Ǥ ȋȌǣ Ǥ State Specific Terms and Conditions: ǡ Ǥ $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: ǡ ȋ ȌǤ Annual State Spend ̈́$434,394.93 Annual Political Subdivision Spend Total Spend State of ǡ Director Name ͻͲǦͷͶǦ͵ͷ͵͵ Ǥ̷Ǥ Director PhoneDirector Email Director has approved submitting the ITPǫ ܈ տ ȋ Ȍ Ƭ ǫ տ տ ȋ Ȍ State Point of Contact Name and Title ͻͲǦͶͷǦͺʹͻʹ Ǥ̷Ǥ PhoneEmail Dz dz ͳͳǡʹͲʹͳ ǣ ̷Ǥ WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 6WDWHRI$ODVND6SHFLILF7HUPVDQG&RQGLWLRQV &RQWUDFWRUDJUHHVWRSURYLGHDQ$GPLQLVWUDWLYH)HHWRWKH6WDWHRI$ODVNDIRUDOOQHWVDOHVPDGH XQGHU$ODVND¶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aluePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $18,103,825 Annual Political Subdivision Spend $3,243,758 Total Spend $21,347,583 State of California Angela Shell Director Name 916-375-4417 Angela.Shell@dgs.ca.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Maureen Seiferling, State Contract Administrator State Point of Contact Name and Title 916-376-5494 Maureen.Seiferling@dgs.ca.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org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¶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aluePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $760,000 Annual Political Subdivision Spend $400,000 Total Spend $1,160,000 State of Colorado Sherri Maxwell Director Name Click here to enter text. Sherri.Maxwell@state.co.us Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) John Chapman State Point of Contact Name and Title Click here to enter text. John.Chapman@state.co.us Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 3DJHRI(IIHFWLYH 5HYLVHG COLORADO SPECIAL PROVISIONS (COLORADO FISCAL RULE 3-3) 7KHVH6SHFLDO3URYLVLRQVDSSO\WRDOOFRQWUDFWVH[FHSWZKHUHQRWHGLQLWDOLFV $STATUTORY APPROVAL. §24-30-202(1), C.R.S. 7KLV&RQWUDFWVKDOOQRWEHYDOLGXQWLOLWKDVEHHQDSSURYHGE\WKH&RORUDGR6WDWH&RQWUROOHU RUGHVLJQHH,IWKLV&RQWUDFWLVIRUD0DMRU,QIRUPDWLRQ7HFKQRORJ\3URMHFWDVGHILQHGLQ WKHQWKLV&RQWUDFWVKDOOQRWEHYDOLGXQWLOLWKDVEHHQDSSURYHGE\WKH 6WDWH¶V&KLHI,QIRUPDWLRQ2IILFHURUGHVLJQHH %FUND AVAILABILITY. §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¶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ontractor and its employees and agents are not entitled to unemployment insurance or workers compensation benefits through the State and the State shall not pay for or otherwise provide such coverage for Contractor or any of its agents or employees. Contractor shall pay when due all applicable employment taxes and income taxes and local head taxes incurred pursuant to this Contract. Contractor shall (i) provide and keep in force workers' compensation and unemployment compensation insurance in the amounts required by law, (ii) provide proof thereof when requested by the State, and (iii) be solely responsible for its acts and those of its employees and agents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¶VOLDELOLW\IRU GDPDJHVUHVXOWLQJIURPGHDWKERGLO\LQMXU\RUGDPDJHWRWDQJLEOHSURSHUW\RUWKDWFRQIOLFWV ZLWKWKLVSURYLVLRQLQDQ\ZD\VKDOOEHYRLGDELQLWLR1RWKLQJLQWKLV&RQWUDFWVKDOOEH FRQVWUXHGDVDZDLYHURIDQ\SURYLVLRQRI&56 +SOFTWARE PIRACY PROHIBITION. 6WDWHRURWKHUSXEOLFIXQGVSD\DEOHXQGHUWKLV&RQWUDFWVKDOOQRWEHXVHGIRUWKHDFTXLVLWLRQ RSHUDWLRQRUPDLQWHQDQFHRIFRPSXWHUVRIWZDUHLQYLRODWLRQRIIHGHUDOFRS\ULJKWODZVRU DSSOLFDEOHOLFHQVLQJUHVWULFWLRQV&RQWUDFWRUKHUHE\FHUWLILHVDQGZDUUDQWVWKDWGXULQJWKH WHUP RI WKLV &RQWUDFW DQG DQ\ H[WHQVLRQV &RQWUDFWRU KDV DQG VKDOO PDLQWDLQ LQ SODFH DSSURSULDWHV\VWHPVDQGFRQWUROVWRSUHYHQWVXFKLPSURSHUXVHRISXEOLFIXQGV,IWKH6WDWH GHWHUPLQHVWKDW&RQWUDFWRULVLQYLRODWLRQRIWKLVSURYLVLRQWKH6WDWHPD\H[HUFLVHDQ\UHPHG\ DYDLODEOHDWODZRULQHTXLW\RUXQGHUWKLV&RQWUDFWLQFOXGLQJZLWKRXWOLPLWDWLRQLPPHGLDWH WHUPLQDWLRQ RI WKLV &RQWUDFW DQGDQ\ UHPHG\ FRQVLVWHQW ZLWK IHGHUDO FRS\ULJKW ODZV RU DSSOLFDEOHOLFHQVLQJUHVWULFWLRQV ,EMPLOYEE FINANCIAL INTEREST/CONFLICT OF INTEREST. §§24-18-201 and 24-50-507, C.R.S. 7KHVLJQDWRULHVDYHUWKDWWRWKHLUNQRZOHGJHQRHPSOR\HHRIWKH6WDWHKDVDQ\SHUVRQDORU EHQHILFLDOLQWHUHVWZKDWVRHYHULQWKHVHUYLFHRUSURSHUW\GHVFULEHGLQWKLV&RQWUDFW&RQWUDFWRU KDVQRLQWHUHVWDQGVKDOOQRWDFTXLUHDQ\LQWHUHVWGLUHFWRULQGLUHFWWKDWZRXOGFRQIOLFWLQDQ\ PDQQHURUGHJUHHZLWKWKHSHUIRUPDQFHRI&RQWUDFWRU¶VVHUYLFHVDQG&RQWUDFWRUVKDOOQRW HPSOR\DQ\SHUVRQKDYLQJVXFKNQRZQLQWHUHVWV -VENDOR OFFSET AND ERRONEOUS PAYMENTS. §§24-30-202(1) and 24-30- 202.4, C.R.S. [Not applicable to intergovernmental agreements]6XEMHFWWR&56WKH 6WDWH&RQWUROOHUPD\ZLWKKROGSD\PHQWXQGHUWKH6WDWH¶VYHQGRURIIVHWLQWHUFHSWV\VWHPIRU GHEWVRZHGWR6WDWHDJHQFLHVIRU(i)XQSDLGFKLOGVXSSRUWGHEWVRUFKLOGVXSSRUWDUUHDUDJHV (ii)XQSDLGEDODQFHVRIWD[DFFUXHGLQWHUHVWRURWKHUFKDUJHVVSHFLILHGLQet seq.&56(iii)XQSDLGORDQVGXHWRWKH6WXGHQW/RDQ'LYLVLRQRIWKH'HSDUWPHQWRI+LJKHU (GXFDWLRQ(iv)DPRXQWVUHTXLUHGWREHSDLGWRWKH8QHPSOR\PHQW&RPSHQVDWLRQ)XQGDQG (v)RWKHUXQSDLGGHEWVRZLQJWRWKH6WDWHDVDUHVXOWRIILQDODJHQF\GHWHUPLQDWLRQRUMXGLFLDO DFWLRQ7KH6WDWHPD\DOVRUHFRYHUDWWKH6WDWH¶VGLVFUHWLRQSD\PHQWVPDGHWR&RQWUDFWRU LQHUURUIRUDQ\UHDVRQLQFOXGLQJEXWQRWOLPLWHGWRRYHUSD\PHQWVRULPSURSHUSD\PHQWV DQG XQH[SHQGHG RU H[FHVV IXQGV UHFHLYHG E\ &RQWUDFWRU E\ GHGXFWLRQ IURP VXEVHTXHQW SD\PHQWVXQGHUWKLV&RQWUDFWGHGXFWLRQIURPDQ\SD\PHQWGXHXQGHUDQ\RWKHUFRQWUDFWV JUDQWVRUDJUHHPHQWVEHWZHHQWKH6WDWHDQG&RQWUDFWRURUE\DQ\RWKHUDSSURSULDWHPHWKRG IRUFROOHFWLQJGHEWVRZHGWRWKH6WDWH .PUBLIC CONTRACTS FOR SERVICES. §§8-17.5-101, et seq., C.R.S. [Not applicable to agreements relating to the offer, issuance, or sale of securities, investment advisory services or fund management services, sponsored projects, intergovernmental agreements, or information technology services or products and $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 3DJHRI(IIHFWLYH 5HYLVHG services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i)VKDOOQRWXVH(9HULI\3URJUDPRUWKHSURJUDP SURFHGXUHVRIWKH&RORUDGR'HSDUWPHQWRI/DERUDQG(PSOR\PHQW³'HSDUWPHQW3URJUDP´ WR XQGHUWDNH SUHHPSOR\PHQW VFUHHQLQJ RI MRE DSSOLFDQWV ZKLOH WKLV &RQWUDFW LV EHLQJ SHUIRUPHG(ii)VKDOOQRWLI\WKH6XEFRQWUDFWRUDQGWKHFRQWUDFWLQJ6WDWHDJHQF\RULQVWLWXWLRQ RIKLJKHUHGXFDWLRQZLWKLQGD\VLI&RQWUDFWRUKDVDFWXDONQRZOHGJHWKDWD6XEFRQWUDFWRULV HPSOR\LQJ RU FRQWUDFWLQJ ZLWK DQ LOOHJDO DOLHQ IRU ZRUN XQGHU WKLV &RQWUDFW(iii) VKDOO WHUPLQDWHWKHVXEFRQWUDFWLID6XEFRQWUDFWRUGRHVQRWVWRSHPSOR\LQJRUFRQWUDFWLQJZLWKWKH LOOHJDODOLHQZLWKLQGD\VRIUHFHLYLQJWKHQRWLFHDQG(iv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et seq.&56WKHFRQWUDFWLQJ6WDWHDJHQF\ LQVWLWXWLRQRIKLJKHUHGXFDWLRQRUSROLWLFDOVXEGLYLVLRQPD\WHUPLQDWHWKLV&RQWUDFWIRUEUHDFK DQGLIVRWHUPLQDWHG&RQWUDFWRUVKDOOEHOLDEOHIRUGDPDJHV /PUBLIC CONTRACTS WITH NATURAL PERSONS. §§24-76.5-101, et seq., C.R.S. &RQWUDFWRULIDQDWXUDOSHUVRQHLJKWHHQ\HDUVRIDJHRUROGHUKHUHE\VZHDUVDQGDIILUPV XQGHUSHQDOW\RISHUMXU\WKDW&RQWUDFWRU(i)LVDFLWL]HQRURWKHUZLVHODZIXOO\SUHVHQWLQWKH 8QLWHG6WDWHVSXUVXDQWWRIHGHUDOODZ(ii)VKDOOFRPSO\ZLWKWKHSURYLVLRQVRI et seq&56DQG(iii)KDVSURGXFHGRQHIRUPRILGHQWLILFDWLRQUHTXLUHGE\ &56SULRUWRWKH(IIHFWLYH'DWHRIWKLV&RQWUDFW $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 3DJHRI(IIHFWLYH 5HYLVHG $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $5,258,792.23 Annual Political Subdivision Spend $1,334,183.42 Total Spend $138,677,134.23 State of Florida Rosalyn Ingram Director Name (850) 488-3049 Rosalyn.Ingram@dms.fl.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ State Specific T&Cs to be included in RFP? Yes ܈ No տ *Florida provided recommendations via email on 3/11/2021. Jennifer Dunkle, Purchasing Analyst State Point of Contact Name and Title (850) 921-0030 Jennifer.Dunkle@dms.fl.gov Phone Email Please email completed “Intent to Participate” document by March 12, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPOValuePoint INTENTTOPARTICPATE CooperativeContract(s)forSmallPackageDeliveryServices I.PURPOSE: Ǧ ȋȌSmallPackageDeliveryServices SCOPEOFTHECONTRACTportfolio Utah Ǧ ȋȌSmallPackageDeliveryServices Ǥ ͲǤʹͷΨ Ǥ Ǥ II.TERMOFTHECONTRACT fiveyears Ǥ ǤSOLICITATIONANDCONTRACTDEVELOPMENT/ADDITIONALINFORMATION ǡ Ǥ ȀͶͲ Ǥ Utah Ǥ ȋȌǣ Ǥ StateSpecificTermsandConditions: ǡ Ǥ $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: ǡ ȋ ȌǤ Annual State Spend̈́͵ʹͺǡͲͲͲǤͲͲ Annual Political Subdivision Spend Total Spend ̈́ͳǡʹͲǡͲͲͲǤͲͲͷǦ State of ǡ Director NameDirector Signature Date ͺͲͺǦͷͺǦͲͷͷͶ ǤǤ̷Ǥ Director Phone Director Email Director has approved submitting the ITPǫ ܈ տ ȋ Ȍ Ƭ ǫ ܈ տ ȋ Ȍ State Point of Contact Name and Title ǡ ǤǤ ̷Ǥ Phone Email Dz dz ͳͳǡʹͲʹͳ ǣ ̷Ǥ Mar 1, 2021 $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 1$6329DOXH3RLQW PARTICIPATING ADDENDUM INSERT PORTFOLIO TITLE HERE /HGE\WKH6WDWHRILQVHUW6WDWH 3DJHRI 0DVWHU$JUHHPHQW HQWHUQXPEHU KHUHLQDIWHU³0DVWHU$JUHHPHQW´ &RQWUDFWRU HQWHUNAME (Contractor) KHUHLQDIWHU³&RQWUDFWRU´ 3DUWLFLSDWLQJ6WDWHSTATE OF HAWAII KHUHLQDIWHU³3DUWLFLSDWLQJ6WDWH´ 6WDWHRI+DZDLL6WDWH3URFXUHPHQW2IILFH6323ULFH/LVW&RQWUDFW1RLQVHUW9/3/1R 7KLV$GGHQGXPZLOODGGWKH6WDWHRI+DZDLLDVD3DUWLFLSDWLQJ6WDWHWRSXUFKDVHIURPWKH 1$6329DOXH3RLQW0DVWHU$JUHHPHQW1XPEHULQVHUWFRQWUDFWQXPEHUZLWKLQVHUWFRQWUDFWRU QDPH 6FRSH7KLVDGGHQGXPFRYHUVWKH>contract title@ OHGE\WKH6WDWHRI>xxxxxx@ IRUXVHE\ VWDWHDJHQFLHVDQGRWKHUHQWLWLHVORFDWHGLQWKH3DUWLFLSDWLQJ6WDWHRI+DZDLL DXWKRUL]HG E\WKDW6WDWH¶VVWDWXWHVWRXWLOL]H6WDWHFRQWUDFWV 3DUWLFLSDWLRQ$OOMXULVGLFWLRQVORFDWHGZLWKLQWKH6WDWHRI+DZDLLZKLFKKDYHREWDLQHGSULRU 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WKDWDUHLQFOXGHGLQDQ\SXUFKDVHRUGHURURWKHUGRFXPHQWVKDOOEHYRLG7KHWHUPVDQG FRQGLWLRQVRIWKLV$GGHQGXPWKH0DVWHU$JUHHPHQWDQGWKH$WWRUQH\*HQHUDO¶V*HQHUDO &RQGLWLRQVVKDOOJRYHUQLQWKHFDVHRIDQ\VXFKLQFRQVLVWHQWFRQWUDU\RUDGGLWLRQDOWHUPV ,1:,71(66:+(5(2)WKHSDUWLHVKDYHH[HFXWHGWKLV$GGHQGXPDVRIWKHGDWHRIH[HFXWLRQ E\ERWKSDUWLHVEHORZ WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 1$6329DOXH3RLQW PARTICIPATING ADDENDUM INSERT PORTFOLIO TITLE HERE /HGE\WKH6WDWHRILQVHUW6WDWH 3DJHRI $33529('$672)250 'HSXW\$WWRUQH\*HQHUDO )RUTXHVWLRQVRQH[HFXWLQJDSDUWLFLSDWLQJDGGHQGXPSOHDVHFRQWDFW 1$6329DOXH3RLQW [Please email fully executed PDF copy of this document to PA@naspovaluepoint.org to support documentation of participation and posting in appropriate data bases.] $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Approximately $1,000,000.00 Annual Political Subdivision Spend Unknown Total Spend Approximately $5,000,000.00 for a 5-year contract State of Idaho Chelsea Robillard, State Purchasing Manager Valerie Bollinger, Administrator Director Name 208-332-1607 chelsea.robillard@adm.idaho.gov 208-332-1631 valerie.bollinger@adm.idaho.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܆ No ܈ (Click appropriate box) Idaho has a quarterly 1.25% administrative fee. State Point of Contact Name and Title Joseph Nelson, Purchasing Officer Click here to enter text. Phone 208-332-1602 Email joseph.nelson@adm.idaho.gov Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I. PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II. TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $5,000,000 Annual Political Subdivision Spend Click here to enter text. Total Spend $25,000,000 over 5 years State of Maryland Robert Gleason Director Name 443-462-7590 robert.gleason@maryland.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) 0DU\ODQG6WDWH$GPLQ)HH(VWLPDWHGDWEXWDQ\IHHZLOOEHGHWHUPLQHGDWVXFKWLPH0DU\ODQGPD\ HOHFWWRQHJRWLDWHDQ\3DUWLFLSDWLQJ$GGHQGXP0DU\ODQG6WDWHVSHFLILF7V &VDWWDFKHG State Point of Contact Name and Title Fred C. Payne, Leader Vendor Management Office, Office of State Procurement Fred C. 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5HJXODWLRQ'DPHQGHGHIIHFWLYH-DQXDU\0G5 5HJXODWLRQDGRSWHGDVDQHPHUJHQF\SURYLVLRQHIIHFWLYH$XJXVW0G5HPHUJHQF\VWDWXVUHVFLQGHGHIIHFWLYH2FWREHU 0G5 5HJXODWLRQDGRSWHGHIIHFWLYH0DUFK0G5 5HJXODWLRQ$DPHQGHGHIIHFWLYH-DQXDU\0G5 5HJXODWLRQ%DPHQGHGHIIHFWLYH0DUFK0G5 5HJXODWLRQDGRSWHGHIIHFWLYH-XO\0G5 5HJXODWLRQDGRSWHGHIIHFWLYH-XO\0G5 $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Click here to enter text. Annual Political Subdivision Spend Click here to enter text. Total Spend Approximately $3,500,000.00 State of Louisiana Paula Tregre Director Name 225-342-3793 paula.tregre@la.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes տ No ܈ (Click appropriate box) Felicia M. Sonnier State Point of Contact Name and Title 225-342-8029 felicia.sonnier@la.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICIPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Approximately $800,000 Annual Political Subdivision Spend Included in Annual State Spend Total Spend Approximately $800,000 State of Montana 0HJKDQ+ROPOXQG Chief Procurement Official 406-444-1459 mholmlund@mt.gov Phone Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) State Admin Fee: 1.50% State Point of Contact Name and Title Amanda Henrich, Contracts Officer Phone 406-444-2516 Email Amanda.henrich@mt.gov Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 7KHIROORZLQJFKDQJHVDUHPRGLI\LQJRUVXSSOHPHQWLQJWKH0DVWHU$JUHHPHQWWHUPVDQGFRQGLWLRQV7KH 0DVWHU$JUHHPHQWDQGWKH3DUWLFLSDWLQJ$GGHQGXPWRJHWKHUDUHUHIHUUHGWRKHUHLQDVWKH³&RQWUDFW´ 6WDWHRI0RQWDQD7HUPVDQG&RQGLWLRQV $&&(66$1'5(7(17,212)5(&25'6&RQWUDFWRUDJUHHVWRSURYLGHWKH3DUWLFLSDWLQJ(QWLW\/HJLVODWLYH $XGLWRURUWKHLUDXWKRUL]HGDJHQWVDFFHVVWRDQ\UHFRUGVQHFHVVDU\WRGHWHUPLQHFRQWUDFWFRPSOLDQFH 6HFWLRQ0&$&RQWUDFWRUDJUHHVWRFUHDWHDQGUHWDLQUHFRUGVVXSSRUWLQJWKHVHUYLFHVUHQGHUHGRU VXSSOLHVGHOLYHUHGIRUDSHULRGRIHLJKW\HDUVDIWHUHLWKHUWKHFRPSOHWLRQGDWHRIWKH&RQWUDFWRUWKHFRQFOXVLRQ 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aluePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Approximately $570,000.00 Annual Political Subdivision Spend Unknown Total Spend Approximately $2,850,000.00 for a 5-year contract State of Nevada Kevin D. Doty, Purchasing Administrator Director Name 775-684-0170 kddoty@admin.nv.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) The State has a quarterly 1% administrative fee which would need to be added. State Point of Contact Name and Title Annette Morfin, Purchasing Officer Click here to enter text. Phone 775-684-0185 Email amorfin@admin.nv.gov Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Estimated $18,726,541.26 Annual Political Subdivision Spend Included above. Total Spend estimated $18,726,541.26 State of Oregon Debbie Dennis Director Name 971.701.0295 Debbie.Dennis@oregon.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Kaliska King, CPPB, OPBC State Point of Contact Name and Title 503.798.1907 Kaliska.king@oregon.gov Phone Email Please email completed “Intent to Participate” document by March 12, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org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³%XVLQHVV'D\V´PHDQV0RQGD\WKURXJK)ULGD\DPWRSPSDFLILFWLPH 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opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $655,845.07 Annual Political Subdivision Spend Unknown Total Spend $655,845.07 State of South Dakota Steven L. Berg Director Name 605-773-3405 steven.berg@state.sd.us Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes տ No ܈ (Click appropriate box) Lisa Hubbard, Purchasing Specialist State Point of Contact Name and Title 605-773-4580 lisa.hubbard@state.sd.us Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Click here to enter text. Annual Political Subdivision Spend Click here to enter text. Total Spend $16.93 Million (CY20) State of Texas Bobby Pounds Director Name 512-463-4941 bobby.pounds@cpa.texas.gobv Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes տ No ܈ (Click appropriate box) Gerard MacCrossan (Data Management, Analytics & Technology Manager Brad Payne, Contract Development Area Manager State Point of Contact Name and Title 512-463-4468 / 512/936-0285 gerard.maccrossan@cpa.texas.gov /Bradley.payne@cpa.texas.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend Click here to enter text. Annual Political Subdivision Spend Click here to enter text. Total Spend $10,103,303.16 State of Utah Christopher Hughes Director Name Click here to enter text. christopherhughes@utah.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Cherilyn Hess State Point of Contact Name and Title Click here to enter text. Click here to enter text. 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'LYLVLRQRUWKH6WDWHRI8WDKPXVWEHLQZULWLQJDQGDWWDFKHGWRWKLV&RQWUDFWRULWLVUHQGHUHGQXOODQGYRLG 6859,9$/2)7(5067HUPLQDWLRQRUH[SLUDWLRQRIWKLV&RQWUDFWVKDOOQRWH[WLQJXLVKRUSUHMXGLFH(OLJLEOH8VHUV¶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aluePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I. PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II. TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $2,996,000.00 Annual Political Subdivision Spend $1,606,000.00 Total Spend $4,602,000.00 State of Arizona Stephen Nettles Director Name 602.542.9145 steve.nettles@azdoa.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Charles Schmidt State Point of Contact Name and Title 602.542.0100 Charles.schmidt@azdoa.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) The Special Terms and Conditions modify the Uniform Terms and Conditions and its Appendices. It can modify them by replacing, deleting, appending to, or revising the text of an existing provision or by inserting a new paragraph into an existing article. No other document modifies or adds to the Uniform Terms and Conditions, except as may subsequently be otherwise and expressly agreed and incorporated by Contract Amendment. 1.0 Definition of Terms As used in the Contract, the terms listed below are defined as follows: 1.1. Acceptance “Acceptance” means the document headed “Offer and Acceptance Form” bearing the State contract number once Procurement Officer has signed it to signify (1) State’s formal acceptance of the Accepted Offer and (2) the formation of the Contract. For clarity of intent, the foregoing is not to be confused with the term “acceptance” used throughout the Contract in the context of delivery, inspection, etc., with respect to Materials or Services. 1.2. Accepted Offer If State did not request a Revised Offer, then “Accepted Offer” means the Initial Offer. If State did request a Revised Offer but not a Best and Final Offer, then “Accepted Offer” means the latest Revised Offer. If State requested a Best and Final Offer, then “Accepted Offer” means the Best and Final Offer. 1.3. Arizona Procurement Code; A.R.S.; A.A.C. “Arizona Procurement Code, “A.R.S.,” and “A.A.C.” are each defined in the Instructions to Offerors. 1.4. Arizona TPT “Arizona TPT” means Arizona Transaction Privilege Tax. For information, refer to the Arizona Department of Revenue (DOR) website at: https://www.azdor.gov/business/transactionprivilegetax.aspx. 1.5. Attachment “Attachment” means any item that: 1.5.1. the Solicitation required Offeror to submit as part of the relevant Offer (e.g., Initial Offer, Revised Offer, or BAFO); 1.5.2. was attached to an Offer when submitted; and 1.5.3. was included in the Accepted Offer. 1.6. Pricing Document “Pricing Document” means Section 2-B of Part 2 of the Solicitation Documents, provided that, if there is no such Section in the Contract, then “Pricing Document” is to be construed as referring to whatever item in the Contract contains the contracted pricing and payment provisions. 1.7. Contract Amendment "Contract Amendment" means a document signed by Procurement Officer that has been issued for the purpose of making changes to the Contract after execution. 1.8. Contract Terms and Conditions “Contract Terms and Conditions” means the Special Terms and Conditions and these Uniform Terms and Conditions taken collectively. 1.9. Contractor “Contractor” means the Person identified on the Accepted Offer who has entered into the Contract with State. 1.10. Contractor Indemnitor “Contractor Indemnitor” means Contractor or any of its owners, officers, directors, agents, employees, or Subcontractors. 1.11. Co-Op Buyer “Co-Op Buyer” means a member of the State Purchasing Cooperative that has entered into a “Cooperative Purchasing Agreement” with the Arizona Department of Administration State Procurement Office under A.R.S. § 41-2632. Unless there is an applicable Cooperative Purchasing Agreement in effect at the time, a State Purchasing Cooperative member cannot be a Co-Op Buyer. For reference, “Co-Op Buyer” is to be construed as encompassing “eligible procurement unit” under A.A.C. R2-7-101(23). NOTE: Membership in the State Purchasing Cooperative is open to all Arizona political subdivisions, including cities, counties, school districts, and special districts. Membership is also available to non-profit organizations, other state governments, the federal government and tribal nations. For reference, “non- profit organizations” are defined in A.R.S. § 41-2631(4) as any nonprofit corporation as designated by the IRS under section 501(c)(3) through 501(c)(6) of the tax code. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 1.12. Eligible Agency If the Special Terms and Conditions indicates that the Contract is a “single-agency” contract, then “Eligible Agency” means the particular State of Arizona agency, university, commission, or board identified therein. If the Special Terms and Conditions indicates that the Contract is a “statewide” contract, then “Eligible Agency” means any State of Arizona department, agency, university, commission, or board. 1.13. Indemnified Basic Claims “Indemnified Basic Claims” means any and all claims, actions, liabilities, damages, losses, or expenses, including court costs, attorneys’ fees, and costs of claim processing, investigation and litigation, for bodily injury or personal injury, including death, or loss or damage to any real or tangible or intangible personal property, collectively. See paragraph 6.3. 1.14. Instructions to Offerors “Instructions to Offerors” is Section 3-a of Part 3 of the Solicitation Documents. 1.15. Order “Order” means the instrument by which State authorizes Contractor to perform some or all of the Work. Whether the Contract will have one Order or many Orders depends the scope of the Contract and how State will use it. The Special Terms and Conditions provide that information. Any of the following is to be construed as being an “Order”: . “Release” or “Release Purchase Order” in The State’s e-Procurement System; . “task order”, “service order,” or “job order” when a Release Purchase Order for Services has already been committed in The State’s e-Procurement System; or . “purchase order” for buying by Co Op Buyers, if co-op buying applies. 1.16. The State’s e- Procurement System “The State’s e-Procurement System” means State’s official electronic procurement system, established pursuant to A.A.C. R2-7-201 as set forth in the Arizona Department of Administration State Procurement Office policy document Technical Bulletin No. 020, The State’s e-Procurement System – The Official State eProcurement System. NOTE (1): Technical Bulletin No. 020 is available online at: https://spo.az.gov/administration-policy/state-procurement-resource/procurement-regulations 1.17. State With respect to the Contract generally, “State” means the State of Arizona and its department, agency, university, commission, or board that has executed the Contract. With respect to administration or rights, remedies, obligations and duties under the Contract for a given Order, “State” means each of Eligible Agency or Co-Op Buyer who has issued the Order. 1.18. State Indemnities “State Indemnities” means, collectively, the State of Arizona, its departments, agencies, universities, commissions, and boards and, and their respective officers, agents, and employees. 1.19. Subcontractor “Subcontractor” has the meaning given in A.R.S. § 41-2503(38), which, for convenience of reference only, is “… a person who contracts to perform work or render service to … [C]ontractor or to another [S]ubcontractor as a part of a contract with a state governmental unit . . .”The Contract is to be construed as “a contract with a state governmental unit” for purposes of the definition. For clarity of intent, a Person carrying out any element of the Work is a Subcontractor from the moment they first carry out that element of the Work regardless of whether or not a Subcontract exists then or subsequently. 1.20. Work “Work” means the totality of the Materials and the Services and all the acts of administration, creation, production, and performance necessary to fulfill and incidental to fulfilling all of Contractor's obligations and duties under the Contract in conformance with the Contract and applicable laws. 2.0 Contract Interpretation 2.1. Usage 2.1.1. Where the Contract: 2.1.1.1. assigns obligations to Contractor, any reference to “Contractor” is to be construed to be a reference to “Contractor and all Subcontractors, whether they are first-tier subcontractors, sub- subcontractors, suppliers, sub-suppliers, consultants, or sub-consultants, as well as all of Contractor’s and the Subcontractors’ respective agents, representatives, and employees” in every instance unless the context plainly requires that it is be a reference only to Contractor as apart from Subcontractors; 2.1.1.2. uses the permissive “may” with respect to a party’s actions, determinations, etc., the term is to be interpreted as in A.A.C. R2-7-101(31) [Definitions]. For clarity of intent, any right given to State $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) using “State may” or a like construction denotes discretion and freedom to act so far as any regulatory or operative constraints permit in the relevant circumstances, provided that: 2.1.1.2.1. where written “may, at its discretion,” the discretion extends to whatever is most advantageous to State; and 2.1.1.2.2. where written only as “may,” the discretion is constrained by what is fair, reasonable, and as accommodating of the respective best interests of both parties as practicable under the circumstances; 2.1.1.3. uses the imperative “shall” with respect to a party’s actions, duties, etc., the term is to be interpreted as in A.A.C. R2-7-101(43) [Definitions]. Conversely, the phrase “shall not” is to be interpreted as an imperative prohibition. 2.1.1.4. uses the term “must” with respect to a requirement, criterion, etc., the term is to be interpreted as conveying compulsion or strict necessity, and is to be read as though written “must, if [the subject] is to be entitled to have [the object] considered or credited as being compliant with, conforming to, or satisfying [the requirement, criterion, constraint, etc.], otherwise, [the object] will be considered or debited as being non compliant, non-conforming, or unsatisfactory for its Contract-related purposes” in every instance; 2.1.1.5. uses the term “might” with respect to an event, outcome, action, etc., the term is to be interpreted as conveying contingency or non-discretionary conditionality; and 2.1.1.6. uses the term “will” or the phrases “is to be” or “are to be” with respect to an event, outcome, action, etc., the term or phrase is to be interpreted as conveying such certainty or imperativeness that “shall” is either unnecessary or irrelevant in that instance. 2.2. Contract Order of Precedence 2.2.1. COMPLEMENTARY DOCUMENTS. All of the documents forming the Contract are complementary. If certain work, requirements, obligations, or duties are set out only in one but not in another, Contractor shall carry out the Work as though the relevant work, requirements, obligations, or duties had been fully described in all, consistent with the other documents forming the Contract and as is reasonably inferable from them as being necessary to produce complete results. 2.2.2. CONFLICTS. In case of any inconsistency, conflict, or ambiguity among the documents forming the Contract and their provisions, they are to prevail in the following order, descending from most dominate to most subordinate, provided that, among categories of documents or provisions having the same rank, the document or provision with the latest date prevails. Information being identified in one document but not in another is not to be considered a conflict or inconsistency. 2.2.2.1. State of Arizona Participating Addendum and Attachments A, B, and C; 2.2.2.2. Utah NASPO ValuePoint Master Agreement including all Addendums; 2.2.2.3. The Solicitation including all Addendums; and 2.2.2.4. Contract Vendors response to the Solicitation 2.2.3. ATTACHMENTS AND EXHIBITS. For clarity of intent, if an item was an Attachment in the Solicitation Documents or an Offer (either Initial, Revised, Best and Final, or Accepted) and was subsequently made into an Exhibit, or its content was incorporated into one of the other Contract documents, then that Attachment no longer exists contractually as an “Attachment” since it has at that point been made into some other Contract document. In every other case, an Attachment and the Offeror data therein remain part of the Accepted Offer for purposes of precedence and contractual effect. 2.3. Independent Contractor Contractor is an independent contractor and shall act in an independent capacity in performance under the Contract. Neither party is or is to be construed as being to be the employee or agent of the other party, and no action, inaction, event, or circumstance will be grounds for deeming it to be so. 2.4. Complete Integration The Contract, including any documents incorporated into the Contract by reference, is intended by the parties as a final and complete expression of their agreement. There are no prior, contemporaneous, or additional agreements, either oral or in writing, pertaining to the Contract. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 3.0 Contract Administration and Operation 3.1. Term of Contract The term of the Contract will commence on the date indicated on the Execution page of the Participating Addendum and continue for twelve (12) months unless cancelled, terminated, or permissibly extended. 3.2. Contract Extensions State may at its discretion extend the initial Contract term in increments of one or more months and do so one or more times, provided that, the maximum aggregate term of the Contract including extensions cannot exceed the maximum aggregate term of five (5) years. 3.3. Notices and Correspondence 3.3.1. TO CONTRACTOR. State shall: 3.3.1.2. address all Contract correspondence other than formal notices to the email address indicated as “Default for Type” for “General Mailing Address” in Contractor’s corresponding The State’s e- Procurement System Vendor Profile; and 3.3.1.2. address any required notices to Contractor to the “Contact Name and Title” at the “Mailing Address” indicated on the Accepted Offer, as that address might have been amended during the term of the Contract. 3.3.2. TO STATE. Contractor shall : 3.3.2.2. address all Contract correspondence other than format notices to the email address indicated in “Contact Instructions” in the The State’s e-Procurement System Summary for State; and 3.3.2.2. address any required notices to State to Procurement Officer identified as “Purchaser” in the State’s e-Procurement System Summary at the following mailing address: Arizona Department of Administration State Procurement Office 100 N 15th Ave., Suite 402 Phoenix, AZ 85007 3.3.3. CHANGES. State may change the designated Procurement Officer, update contact information, or change the applicable mailing address by Contract Amendment. 3.4. Signing of Contract Amendments 3.4.1. Contractor’s counter-signature – or “approval” in The State’s e-Procurement System, in the case of an amendment – is not required to give effect if the Contract Amendment only covers either: 3.4.1.1. extension of the term of the Contract within the maximum aggregate term; 3.4.1.2. revision to Procurement Officer appointment or contact information; or 3.4.1.3. modifications of a clerical nature that have no effect on terms, conditions, price, scope, or other material aspect of the Contract. 3.4.2. In every case other than those listed in (3.4.1.1), (3.4.1.2), and (3.4.1.3) above, both parties’ signature – or “approval” in The State’s e-Procurement System, in the case of an Amendment – are required to give it effect. 3.5. Click-Through Terms and Conditions If either party uses a web based ordering system, an electronic purchase order system, an electronic order acknowledgement, a form of an electronic acceptance, or any software based ordering system with respect to the Contract (each an “Electronic Ordering System”), the parties acknowledge and agree that an Electronic Ordering System is for ease of administration only, and Contractor is hereby given notice that the persons using Electronic Ordering Systems on behalf of State do not have any actual or apparent authority to create legally binding obligations that vary from the terms and conditions of the Contract. Accordingly, where an authorized State user is required to “click through” or otherwise accept or be made subject to any terms and conditions in using an Electronic Ordering Systems, any such terms and conditions are deemed void upon presentation. Additionally, where an authorized State user is required to accept or be made subject to any terms and conditions in accessing or employing any Materials or Services, those terms and conditions will also be void. 3.6. Books and Records 3.6.1. RETAIN RECORDS. By A.R.S. § 41-2548(B), Contractor shall retain and shall contractually require each Subcontractor to retain books and records relating for any cost and pricing data submitted in satisfaction of § 41-2543 for the period specified in the statute. 3.6.2. RIGHT TO AUDIT. The retained books and records are subject to audit by State during that period. By A.R.S. § 41-2548(B), Contractor shall retain and shall contractually require each Subcontractor to retain $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) books and records relating to performance under the Contract for the period specified in the statute and those retained books and records are subject to audit by State during that period. 3.6.3. AUDITING. Contractor or Subcontractor shall either make all such books and records under subparagraphs 3.6.1 and 3.6.2 available to State at all reasonable times or produce the records at a designated State office on State’s demand, the choice of which being at State’s discretion. For the purpose of this paragraph, “reasonable times” are during normal business hours and in such a manner so as to not unreasonably interfere with normal business activities. 3.7. Contractor Licenses Contractor shall maintain current all federal, state and local licenses and permits required for the operation of its business in general, for its operations under the Contract, and for the Work itself. 3.8. Inspection and Testing By A.R.S. § 41-2547, State may at reasonable times inspect the part of Contractor’s or Subcontractors’ plant or places of business related to performance under the Contract. Accordingly, Contractor agrees to permit (for itself) and ensure (for Subcontractors) access for inspection at any reasonable time to its facilities, processes, and services. State may inspect or test, at its own cost, any finished goods, work-in-progress, components, or unfinished materials that are be supplied under the Contract or that will be incorporated into something to be supplied under the Contract. If the inspection or testing shows non-conformance or defects, then Contractor will owe State reimbursement or payment of all costs it incurred in carrying out or contracting for the inspection and testing, as well as for any re-inspection or re-testing that might be necessary. Neither inspection of facilities nor testing of goods, work, components, or unfinished materials will of itself constitute acceptance by State of those things. 3.9. Ownership of Intellectual Property 3.9.1. RIGHTS IN WORK PRODUCT. All intellectual property originated or prepared by Contractor pursuant to the Contract, including but not limited to, inventions, discoveries, intellectual copyrights, trademarks, trade names, trade secrets, technical communications, records reports, computer programs and other documentation or improvements thereto, including Contractor’s administrative communications and records relating to the Contract, are considered work product and Contractor’s property, provided that, State has Government Purpose Rights to that work product as and when it was delivered to State. 3.9.1.1. “Government Purpose Rights” are: 3.9.1.1.1. the unlimited, perpetual, irrevocable, royalty free, non-exclusive, worldwide right to use, modify, reproduce, release, perform, display, sublicense, disclose and create derivatives from that work product without restriction for any activity in which State is a party; 3.9.1.1.2. the right to release or disclose that work product to third parties for any State government purpose; and 3.9.1.1.3. the right to authorize those to whom it rightfully releases or discloses that work product to use, modify, release, create derivative works from the work product for any State government purpose; such recipients being understood to include the federal government, the governments of other states, and various local governments. 3.9.1.2. “Government Purpose Rights” do not include any right to use, modify, reproduce, perform, release, display, create derivative works from, or disclose that work product for any commercial purpose or to authorize others to do so. 3.9.2. JOINT DEVELOPMENTS. The parties may each use equally any ideas, concepts, know-how, or techniques developed jointly during the course of the Contract, and may do so at their respective discretion, without obligation of notice or accounting to the other party. 3.9.3. PRE-EXISTING MATERIAL. All pre-existing software and other materials developed or otherwise obtained by or for Contractor or its affiliates independently of the Contract or applicable Purchase Orders are not part of the work product to which rights are granted State under subparagraph 3.9.1 above, and will remain the exclusive property of Contractor, provided that: 3.9.3.1. any derivative works of such pre-existing material or elements thereof that are created pursuant to the Contract are part of that work product; 3.9.3.2. any elements of derivative work of such pre-existing material that was not created pursuant to the Contract are not part of that work product; and $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 3.9.3.3. except as expressly stated otherwise, nothing in the Contract is to be construed to interfere or diminish Contractor’s or its affiliates’ ownership of such pre-existing materials. 3.9.4. DEVELOPMENTS OUTSIDE OF CONTRACT. Unless expressly stated otherwise in the Contract does not preclude Contractor from developing competing materials outside the Contract, irrespective of any similarity to materials delivered or to be delivered to State hereunder. 3.10. Subcontracts 3.10.1. INITIAL LIST. At the time of the MMCAP Infuse Master Contract execution, Contractor’s candidate Subcontractors were to be identified. Agreeing to them being included in the Accepted Offer signified Procurement Officer’s advance consent for Contractor to enter into a Subcontract with each candidate, which Contractor shall do as promptly as necessary to ensure its ability to carry out the Work in a timely manner. 3.10.2. ADDITIONAL NAMES. Contractor shall not enter into a Subcontract without first obtaining Procurement Officer’s written consent with any prospective Subcontractor that 3.10.1.1. was not identified at the time of the NASPO Master Contract execution or 3.10.1.2. for any Materials or Services categories other than the ones for which they were previously consented. 3.10.1.3. For either case (3.10.1.1.) or (3.10.1.2.), Contractor shall submit a written request sufficiently in advance of the need date for those materials or services so that performance under the Contract is not impaired. Procurement Officer may request any additional information he or she determines is necessary to assess the submittal, and may withhold consent pending it. 3.10.3. FLOW-DOWN. Contractor shall incorporate the provisions, terms, and conditions of the Contract into every Subcontract by inclusion or by reference, as appropriate. When making any post-execution consent requests, Contractor shall include its warrant that it will do the same for the pending Subcontracts covered by the request. Entering into Subcontracts will not relieve Contractor of any of its obligations or duties under the Contract, including, among other things, the duty to supervise and coordinate the work of Subcontractors. Nothing contained in any Subcontract will create or is to be construed as creating any contractual relationship between State and the Subcontractor. 3.11. Offshore Performance of Certain Work Prohibited Contractor shall only perform those portions of the Services that directly serve State or its clients and involve access to secure or sensitive data or personal client data within the defined territories of the United States. Unless specifically stated otherwise in the Scope of Work, this paragraph does not apply to indirect or overhead services, redundant back-up services, or services that are incidental to performance under the Contract. This provision applies to work performed by Subcontractors at all tiers. 3.12. Orders 3.12.1. ORDER SUFFICIENCY. The Contract was awarded in accordance with the Arizona Procurement Code; the transactions and procedures required by the code for competitive source selection have been met. An Order issued that cites the correct State contract number will suffice to authorize Contractor to provide the Materials and perform the Services covered by that Order. 3.12.2. ORDER TERMS. All Orders are subject to the Contract Terms and Conditions; an Order cannot modify the Contract Terms and Conditions. 3.12.3. ORDERS ARE OBLIGATORY. Until the expiration or earlier termination of the Contract, State may issue and Contractor shall accept Orders that make proper reference to the Contract and are permissible hereunder, provided that, Contractor is not obliged to accept any Order that is not consistent with the then-current pricing, lead times, specifications, or payment provisions of the Contract. Contractor shall fulfill and complete any Orders that are begun but not yet completed as of expiration or earlier termination of the Contract unless State instructs otherwise at the time. 3.12.4. SPECIAL CASE. In the special case where both the following conditions are true, Procurement Officer’s signature on the Acceptance is Contractor’s authorization to perform and therefore no Order is required: 3.12.4.1. the Contract is identified as being a “single-agency/single-project” contract and 3.12.4.2. the Contract was created in The State’s e-Procurement System as something other than a “Master/ Blanket” type. 3.12.5. NO MINIMUMS OR COMMITMENTS. 3.12.5.1. Contractor shall not impose any minimum dollar amount, item count, services volume, or services duration on Orders; $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 3.12.5.2. State makes no commitment of any kind concerning the quantity or monetary value of activity actually initiated or completed during the term of the Contract; 3.12.5.3. Contractor shall only deliver or perform as authorized by Orders; and 3.12.5.4. State is not limited as to the number of Orders it may issue for the Contract. 3.12.5.5. For clarity of intent, the foregoing applies equally whether an Eligible Agency issues the Order or, if applicable, a Co Op Buyer issues it. 3.12.6. NON-CONTRACTED MATERIALS OR SERVICES. Any attempt to knowingly represent for sales, marketing, or related purposes that goods or services not specifically awarded are under a State contract is a violation of the Contract and law. 3.13. Provisions for Statewide Contracts: -Co-Op Usage -Eligible Agencies Quarterly Reporting 3.13.1. The Contract is a “statewide” contract for multiple purchases, projects, or assignments, and can be purchased against by some or all Eligible Agencies and any Co-Op Buyers that elect to participate. Even if only one Eligible Agency needs or elects to purchase against the Contract, it is to be construed as being a “statewide” contract hereunder. 3.13.2. The Contract is an indefinite delivery, indefinite quan tity (ID/IQ) type of contract; it is to be construed as a “delivery order” sub type of ID/IQ contract to the extent the Work is Materials, and a “task order” sub- type to the extent the Work is Services 3.13.3.Co-Op Usage 3.13.3.1. Contractor shall verify if an ordering entity is a bona fide Co-Op Buyer before selling Materials to or providing Services for them under the Contract. The current list of Co Op Buyers is available on the State Procurement Office website: https://spo.az.gov/procurement-services/cooperative-procurement/state-purchasing-cooperative 3.13.3.2. Contractor shall sell to Co-Op Buyers at the same price and on the same lead times and other terms and conditions under which it sells to Eligible Agencies, with the sole exception of any legitimately additional costs for extraordinary shipping or delivery requirements if the Co-Op Buyer is having Materials delivered or installed or Services performed at locations not contemplated in the contracted pricing (e.g. delivery to a location outside Arizona). 3.13.3.3. Contractor shall pay State an administrative fee against all Contract sales to Co Op Buyers, as provided for under A.R.S. § 41 2633. The fee rate is one (1%) percent. Failure to remit the administrative fees is a material breach of contract, and will entitle State to its remedies under Article 8 and its right to terminate for default under Article 9. Method of calculation, payment procedures, and other details are provided on the State Procurement Office website: https://spo.az.gov/contractor-resources/statewide-contracts-administrative-fee 3.13.3.4. Contractor shall acknowledge each Order from Co-Op Buyers in conformance with each buyer’s instructions given at the time of ordering or in any supplemental participating agreement Contractor might have with them. Orders from Co-Op Buyers create no obligation on State’s part, since they are entirely between the Co-Op Buyer and Contractor. That notwithstanding, Contractor’s obligation under the Contract is to service Co-Op Buyers commercially as though they were with an Eligible Agency, and Contractor’s refusal to do so would be a material breach of the Contract. 3.13.4.Eligible Agencies – Orders 3.13.4.1. Contractor shall acknowledge each Order from Eligible Agencies within 1 (one) business day after receipt by either: 3.13.4.1.1. “Approving” the Order electronically in The State’s e-Procurement System, which will indicate Contractor’s unqualified acceptance of the Order as-issued; or, 3.13.4.1.2. “Rejecting” the Order electronically in The State’s e-Procurement System, with a concurrent explanation by email to relevant originator as to the reason for rejecting it. By way of reminder, the only grounds on which Contractor may reject or refuse an Order are those set out in subparagraph 3.14.3 (Orders are Obligatory). $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 3.13.4.2. Unless and until Contractor has approved the Order in the State’s e-Procurement System, it will have no effect under the Contract and will not oblige either State or Contractor. If the relevant Eligible Agency explicitly instructs at the time that a verbal acceptance is sufficient because of urgency or other unusual circumstances and Contractor duly gives its verbal acceptance, then Contractor will be deemed to have accepted the Order immediately upon commencing performance, provided that, Contractor must follow-up its verbal acceptance by accepting the Purchase Order electronically In The State’s e-Procurement System within three (3) business days. Contractor shall thereafter be barred from subsequently rejecting the Order in The State’s e-Procurement System and if it does so the rejection will be void. 3.13.5.Quarterly Usage Reports 3.13.5.1.1. Contractor shall submit to State a Quarterly Usage Report documenting all Contract sales to both Eligible Agencies and Co Op Buyers, itemized separately. A Quarterly Usage Report shall still be submitted, even if there have been no sales to either Eligible Agencies and/or Co-Op Buyers. Contractor shall further itemize divisions, groups or areas within a given Eligible Agency if they place Orders independently of each other. Failure to submit the report is a material breach of contract, and will entitle State to its remedies under Article 8 and its right to terminate for default under Article 9. Contractor shall submit the report using the forms and following the instructions on the State Procurement Office website: https://spo.az.gov/contractor-resources/statewide-contracts-administrative-fee 3.14. Multiple-Use Provisions 3.14.1. Eligible Agencies may issue Orders for Services in several forms, all of which become final and effective by a “Release Purchase Order” in The State’s e-Procurement System. Orders issued by Co-Op Buyers will be in whatever form the Co-Op Buyer normally uses. Regardless of origin, Orders must cite the State contract number to be valid. State may, at its discretion in each instance, determine the scope, schedule, and price for each Order in any of the following ways: 3.14.1.1. By choosing some or all of the Materials or Services items covered by the Contract for which a price is established in the Pricing Document, then preparing an Order using those prices (e.g., filling out an order form), and sending it to Contractor. 3.14.1.2. By instructing Contractor to provide a comprehensive proposal of item quantities, combinations, etc., or services hours, personnel, etc., for a defined scope using those established prices as a basis, then validating and negotiating the proposal with Contractor and issuing an Order if and when reaching agreement. 3.14.1.3. As described in (3.14.1.2.) above but requesting the proposal from both Contractor and other vendors who are contracted within the applicable scope categories and locations, either sequentially or concurrently, then selecting the proposal or proposals combination that is most advantageous to State. 3.14.1.4. As described in (3.14.1.3.) above but introducing ad-hoc commercial competition by making the selection and ordering conditional on obtaining more favorable prices than the contractually- established ones. 3.14.2. When evaluating the proposals under (3) and (4) above, State may select based on price (for example, a quoted number of hours times the contracted or improved rate plus a fixed amount for incidentals), by experience and qualifications (for example, having an office nearer the required work location), or whatever combination thereof it determines is most appropriate to the work in question. 3.15. Other Contractors State may undertake with its own forces or award other contracts to the same or other vendors for additional or related work. In such cases, Contractor shall cooperate fully with State’s employees and such other vendors and carefully coordinate, fit, connect, accommodate, adjust, or sequence its work to the related work by others. Where the Contract requires handing-off Contractor’s work to others, Contractor shall cooperate as State instructs regarding the necessary transfer of its work product, services, or records to State or the other vendors. Contractor shall not commit or permit any act that interferes with the State’s or other vendors’ performance of their work, provided that, State shall enforce the foregoing section equitably among all its vendors so as not impose an unreasonable burden on any one of them. 3.16. Work on State Premises 3.16.1. COMPLIANCE WITH RULES. Contractor is responsible for ensuring that its personnel comply with State’s rules, regulations, policies, documented practices, and documented operating procedures while delivering or installing Materials or performing Services on State’s grounds or in its facilities. For clarity of $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) intent, the foregoing means that if Contractor is required to comply with certain security requirements in order to deliver, install, or perform at that particular location, then it shall do so nonetheless and without entitlement to any additional compensation or additional time for performance if those particular requirements are not expressly stated in the Contract. Contractor is reminded that violation of the prohibition under A.R.S. § 13-1502 against possession of weapons on State’s property by anyone for whom Contractor is responsible is a material breach of contract and grounds for termination for default. 3.16.2. PROTECTION OF GROUNDS AND FACILITIES. Contractor shall deliver or install the Materials and perform the Services without damaging any State grounds or facilities. Contractor shall repair or replace any damage it does cause promptly and at its own expense, subject to whatever instructions and restrictions State needs to make to prevent inconvenience or disruption of operations. If Contractor fails to make the necessary repairs or replacements and do so in a timely manner, State will be entitled to exercise its remedies under paragraph 8.5 [Right of Offset] of the Uniform Terms and Conditions. 4.0 Costs and Payments 4.1. Payments 4.1.1. PAYMENT DEADLINE. State shall make payments in compliance with Arizona Revised Statues Titles 35 and 41. Unless and then only to the extent expressly stated otherwise in the Pricing Document, State shall make payment in full for Materials that have been delivered and accepted and Services that have been performed and accepted within the time specified in A.R.S. § 35-342 after both of the following become true: 4.1.1.1. all of the Materials being invoiced have been delivered or installed (as applicable) and accepted and all of the Services being invoiced have been performed and accepted; and 4.1.1.2. Contractor has provided a complete and accurate invoice in the form and manner called for in the Pricing Document, provided that, State will not make or be liable for any payments to Contractor until Contractor has registered properly in The State’s e-Procurement System and provided a current IRS Form W-9 to State unless excused by law from providing one. 4.1.2. PAYMENTS ONLY TO CONTRACTOR. Unless compelled otherwise by operation of law or order of a court of competent jurisdiction, State will only make payment to Contractor under the federal tax identifier indicated on the Accepted Offer. 4.2. Applicable Taxes 4.2.1. CONTRACTOR TO PAY ALL TAXES. State is subject to Arizona TPT. Therefore, Arizona TPT applies to all sales under the Contract and Arizona TPT is Contractor’s responsibility (as seller) to remit. Contractor’s failure to collect Arizona TPT or any other applicable sales or use taxes from an Eligible Agency or Co-Op Buyer (as buyer) will not relieve Contractor of any obligation to remit sales or use taxes that are due under the Contract or laws. Unless stated otherwise in the Pricing Document, all prices therein include Arizona TPT as well as every other manner of transaction privilege or sales/use tax that is due to a municipality or another state or its political subdivisions. Contractor shall pay all federal, state, and local taxes applicable to its operations and personnel. 4.2.2. TAX INDEMNITY. Contractor shall hold State harmless from any responsibility for taxes or contributions, including any applicable damages and interest, that are due to federal, state, and local authorities with respect to the Work and the Contract, as well any related costs; the foregoing expressly includes Arizona TPT, unemployment compensation insurance, social security, and workers’ compensation insurance. 5.0 Contract Changes 5.1. Contract Amendments The Contract is issued for State under the authority of Procurement Officer. Only a Contract Amendment can modify the Contract, and then only if it does not change the Contract’s general scope. Purported changes to the Contract by a person not expressly authorized by Procurement Officer or made unilaterally by Contractor will be void and without effect; Contractor will not be entitled to any claim made under the Contract based on any such purported changes. 5.2. Assignment and Delegation 5.2.1. IN WHOLE. Contractor shall not assign in whole its rights or delegate in whole its duties under the Contract without Procurement Officer’s prior written consent, which consent Procurement Officer may withhold at his or her discretion. If Contractor’s proposed assignment or delegation stems from a split, sale, acquisition, or other non- merger change in control, then no such consent will be given in any event without the assignee or delegate giving State satisfactory and equivalent evidence or assurance of its financial soundness, competency, capacity, and qualification to perform as that which Contractor possessed when State first awarded it the Contract. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 5.2.2. IN PART. Subject to paragraph 3.10 [Subcontracts] with respect to subcontracting, Contractor may assign particular rights or delegate particular duties under the Contract, but shall obtain Procurement Officer’s written consent before doing so. Procurement Officer shall not unreasonably withhold consent so long as the proposed assignment or delegation does not attempt to modify the Contract in any way or to alter or impair State’s rights or remedies under the Contract or laws. 6.0 Risk and Liability 6.1. Risk of Loss Contractor shall bear all risk of loss to Materials while in pre-production, production, storage, transit, staging, assembly, installation, testing, and commissioning, if and as those duties are within the scope of the Work, until they have been accepted as conforming by State in the particular location and situation specified in the Order, or as specified generally elsewhere in the Contract if the Order does not provide particulars, provided that, risk of loss for nonconforming Materials will remain with Contractor notwithstanding acceptance to the extent the loss stems from the nonconformance. 6.2. Contractor Insurance 6.2.1. Contractor and subcontractors shall procure and maintain until all of their obligations have been discharged, including any warranty periods under this Contract, are satisfied, insurance against claims for injury to persons or damage to property which may arise from or in connection with the performance of the work hereunder by the Contractor, his agents, representatives, employees or subcontractors. 6.2.2. The insurance requirements herein are minimum requirements for this Contract and in no way limit the indemnity covenants contained in this Contract. The State of Arizona in no way warrants that the minimum limits contained herein are sufficient to protect the Contractor from liabilities that might arise out of the performance of the work under this contract by the Contractor, its agents, representatives, employees or subcontractors, and Contractor is free to purchase additional insurance. MINIMUM SCOPE AND LIMITS OF INSURANCE:Contractor shall provide coverage with limits of liability not less than those stated below. 1. Commercial General Liability (CGL) – Occurrence Form Policy shall include bodily injury, property damage personal injury and broad form contractual liability coverage General Aggregate $2,000,000 Products – Completed Operations Aggregate $1,000,000 Personal and Advertising Injury $1,000,000 Damage to Rented Premises $ 50,000 Each Occurrence $1,000,000 a. The policy shall be endorsed, as required by this written agreement, to include the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees as additional insureds with respect to liability arising out of the activities performed by or on behalf of the Contractor. b. Policy shall contain a waiver of subrogation endorsement, as required by this written agreement, in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor. 2. Business Automobile Liability Bodily Injury and Property Damage for any owned, hired, and/or non-owned vehicles used in the performance of this Contract. Combined Single Limit (CSL) $1,000,000 a. Policy shall be endorsed, as required by this written agreement, to include the State of Arizona, and its departments, agencies, boards, commissions, universities and its officers, officials, agents, and employees as additional insureds with respect to liability arising out of the activities performed by, or on behalf of, the Contractor, involving automobiles owned, leased, hired and/or non-owned by the Contractor. b. Policy shall contain a waiver of subrogation endorsement as required by this written agreement in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor. 3. Worker’s Compensation and Employers’ Liability Workers’ Compensation…………………………………………Statutory Each Accident $1,000,000 Disease – Each Employee $1,000,000 Disease – Policy Limit $1,000,000 a. Policy shall contain a waiver of subrogation endorsement as required by this written agreement in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor. b. This requirement shall not apply to each Contractor or subcontractor that is exempt under A.R.S. 23-901, and when such contractor or subcontractor executes the appropriate waiver form (Sole Proprietor/Independent Contractor). ADDITIONAL INSURANCE REQUIREMENTS:The policies shall include, or be endorsed to include, the following provisions: 1. The Contractor's policies, as applicable, shall stipulate that the insurance afforded the Contractor shall be primary and that any insurance carried by the Department, its agents, officials, employees or the State of Arizona shall be excess and not contributory insurance, as provided by A.R.S. § 41-621 E 2. Insurance provided by the Contractor shall not limit the Contractor’s liability assumed under the indemnification provisions of this Contract. NOTICE OF CANCELLATION: Applicable to all insurance policies required within the Insurance Requirements of this Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be canceled, or be materially changed for any reason without thirty (30) days prior written notice to the State of Arizona. Within two (2) business days of receipt, Contractor must provide notice to the State of Arizona if they receive notice of a policy that has been or will be suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such notice shall be sent directly to the Department and shall be mailed, emailed, hand delivered or sent by facsimile transmission to State Procurement Office. ACCEPTABILITY OF INSURERS: Contractor’s Insurance shall be placed with companies licensed in the State of Arizona or hold approved non-admitted status on the Arizona Department of Insurance List of Qualified Unauthorized Insurers. Insurers shall have an “A.M. Best” rating of not less than A- VII. The State of Arizona in no way warrants that the above- required minimum insurer rating is sufficient to protect the Contractor from potential insurer insolvency. VERIFICATION OF COVERAGE:Contractor shall furnish the State of Arizona with certificates of insurance (valid ACORD form or equivalent approved by the State of Arizona) evidencing that Contractor has the insurance as required by this Contract. An authorized representative of the insurer shall sign the certificates. All such certificates of insurance and policy endorsements must be received by the State before work commences. The State’s receipt of any certificates of insurance or policy endorsements that do not comply with this written agreement shall not waive or otherwise affect the requirements of this agreement. Each insurance policy required by this Contract must be in effect at, or prior to , commencement of work under this Contract. Failure to maintain the insurance policies as required by this Contract, or to provide evidence of renewal, is a material breach of contract. All such certificates required by this Contract shall be sent directly to the Arizona State Procurement Office. The State of Arizona project/contract number and project description shall be noted on the certificate of insurance. The State of Arizona reserves the right to require complete, certified copies of all insurance policies required by this Contract at any time. SUBCONTRACTORS:Contractors’ certificate(s) shall include all subcontractors as insured under its policies or Contractor shall be responsible for ensuring and/or verifying that all subcontractors have valid and collectable insurance as evidenced by the certificates of insurance and endorsements for each subcontractor. All coverages for subcontractors shall be subject to the minimum Insurance Requirements identified above. The Department reserves the right to require, at any time throughout the life of this contract, proof from the Contractor that its subcontractors have the required coverage. APPROVAL and MODIFICATIONS:The Contracting Agency, in consultation with State Risk, reserves the right to review or make modifications to the insurance limits, required coverage’s, or endorsements throughout the life of this contract, as deemed necessary. Such action will not require a formal Contract amendment but may be made by administrative action. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) EXCEPTIONS:In the event the Contractor or sub-contractor(s) is/are a public entity, then the Insurance Requirements shall not apply. Such public entity shall provide a Certificate of self-insurance. If the Contractor or sub-contractor(s) is/are a State of Arizona agency, board, commission, or university, none of the above shall apply. 6.3. Indemnification 6.3.1. To the fullest extent permitted by law, Contractor shall defend, indemnify, and hold harmless the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees (hereinafter referred to as “Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ fees, and costs of claim processing, investigation and litigation) (hereinafter referred to as “Claims”) for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of Contractor or any of its owners, officers, directors, agents, employees or subcontractors. This indemnity includes any claim or amount arising out of, or recovered under, the Workers’ Compensation Law or arising out of the failure of such Contractor to conform to any federal, state, or local law, statute, ordinance, rule, regulation, or court decree. It is the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of the Indemnitee, be indemnified by Contractor from and against any and all claims. It is agreed that Contractor will be responsible for primary loss investigation, defense, and judgement costs where this indemnification is applicable. In consideration of the award of this contract, the Contractor agrees to waive all rights of subrogation against the State of, its officers, officials, agents, and employees for losses arising from the work performed by the Contractor for the State of Arizona. This indemnification will survive the termination of the above listed contract with the Contractor. 6.3.2. This indemnity shall not apply if the Contractor or sub-contractor(s) is/are an agency, board, commission or university of the State of Arizona. 6.4. Patent and Copyright Indemnification 6.4.1. CONTRACTOR/VENDOR (NOT PUBLIC AGENCY). With respect to Materials or Services provided or proposed by a Contractor Indemnitor for performance under the Contract, Contractor shall indemnify, defend and hold harmless State Indemnitees against any third-party claims for liability, costs, and expenses, including, but not limited to reasonable attorneys' fees, for infringement or violation of any patent, trademark, copyright, or trade secret by the Materials and the Services. With respect to the defense and payment of claims under this subparagraph: 6.4.1.1. State shall provide reasonable and timely notification to Contractor of any claim for which Contractor may be liable under this paragraph; 6.4.1.2. Contractor, with reasonable consultation from State, shall have control of the defense of any action on an indemnified claim including all negotiations for its settlement or compromise; 6.4.1.3. State may elect to participate in such action at its own expense; and 6.4.1.4. State may approve or disapprove any settlement or compromise, provided that, (i) State shall not unreasonably withhold or delay such approval or disapproval and (ii) State shall cooperate in the defense and in any related settlement negotiations. 6.4.2. If Contractor is a public agency, this paragraph 6.4 does not apply. 6.5. Force Majeure 6.5.1. DEFINITION. For this paragraph, “force majeure” means an occurrence that is (a) beyond the control of the affected party, (b) occurred without the party’s fault or negligence, and (c) something the party was unable to prevent by exercising reasonable diligence. Without limiting the generality of the foregoing, force majeure expressly includes acts of God, acts of the public enemy, war, riots, strikes, mobilization, labor disputes, civil disorders, fire, flood, lockouts, injunctions-intervention-acts, failures or refusals to act by government authorities, and, subject to paragraph 7.66 [Performance in Public Health Emergency], declared public health emergencies. Force majeure expressly does not include late delivery caused by congestion at a manufacturer’s plant or elsewhere, an oversold condition of the market, late performance by a Subcontractor unless the delay arises out of an occurrence of force majeure, or inability of either Contractor or any Subcontractor to acquire or maintain any required insurance, bonds, licenses, or permits. 6.5.2. RELIEF FROM PERFORMANCE. Except for payment of sums due, the parties are not liable to each other if an occurrence of force majeure prevents its performance under the Contract. If either party is delayed at any time in the progress of their respective performance under the Contract by an occurrence of force majeure, the delayed party shall notify the other no later than the following working day after the occurrence, or as soon as it could reasonably have been expected to recognize that the occurrence had effect in cases where the effects were not readily apparent. In any event, the notice must make specific reference to this paragraph specifying the causes of the delay in the notice and, if the effects of the occurrence are on-going, provide an initial notification and $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) thereafter the delayed party shall provide regular updates until such time as the effects are fully known. To the extent it is able, the delayed party shall cause the delay to cease promptly and notify the other party when it has done so. The parties shall extend the time of completion by Contract Amendment for a period equal to the time that the results or effects of the delay prevented the delayed party from performing. 6.5.3. EXCUSABLE DELAY IS NOT DEFAULT. Failure in performance by either party will not constitute default hereunder or give rise to any claim for damages or loss of anticipated profits if and to the extent that such failure was or is being caused by an occurrence of force majeure. 6.5.4. DEFAULT DIMINISHES RELIEF. Entitlement to relief from the effects of an occurrence of force majeure is diminished to the extent that the delay did or will result from the affected party’s default unrelated to the occurrence, in which case and to that extent the other party’s normal remedies and the affected party’s obligations would apply undiminished. 6.6. Third Party Antitrust Violations Contractor assigns to State any claim for overcharges resulting from antitrust violations to the extent that those violations concern materials or services supplied by third parties to Contractor toward fulfillment of the Contract. 7.0 Warranties 7.1. Conformity to Requirements 7.1.1. Contractor warrants that, unless expressly provided otherwise elsewhere in the Contract, the Materials and Services will for 1 (one) year after acceptance and in each instance: 7.1.1.1. conform to the requirements of the Contract, which by way of reminder include without limitation all descriptions, specifications, and drawings identified in the Scope of Work and any Contractor affirmations included as part of the Contract; 7.1.1.2. be free from defects of material and workmanship; 7.1.1.3. conform to or perform in a manner consistent with current industry standards; and 7.1.1.4. be fit for the intended purpose or use described in the Contract. 7.1.2. Mere delivery or performance does not substitute for express acceptance by State. Where inspection, testing, or other acceptance assessment of Materials or Services cannot be done until after installation, the forgoing warranty will not begin until State’s acceptance. 7.2. Contractor Personnel Contractor warrants that its personnel will perform their duties under the Contract in a professional manner, applying the requisite skills and knowledge, consistent with industry standards, and in accordance with the requirements of the Contract. Contractor further warrants that its key personnel will maintain any certifications relevant to their work, and Contractor shall provide individual evidence of certification to State’s authorized representatives upon request. 7.3. Intellectual Property Contractor warrants that the Materials and Services do not and will not infringe or violate any patent, trademark, copyright, trade secret, or other intellectual property rights or laws, except only to the extent the Specifications do not permit use of any other product and Contractor is not and cannot reasonably be expected to be aware of the infringement or violation. 7.4. Licenses and Permits Contractor warrants that it will maintain all licenses required under paragraph 3.7 [Contractor Licenses] and all required permits valid and in force. 7.5. Operational Continuity Contractor warrants that it will perform without relief notwithstanding being sold or acquired; no such event will operate to mitigate or alter any of Contractor’s duties hereunder absent a consented delegation under paragraph 5.2 [Assignment and Delegation] that expressly recognizes the event. 7.6. Performance in Public Health Emergency 7.6.1. Contractor warrants that it will: 7.6.1.1. have in effect promptly after commencement a plan for continuing performance in the event of a declared public health emergency that addresses, at a minimum: 7.6.1.1.1. identification of response personnel by name; 7.6.1.1.2. key succession and performance responses in the event of sudden and significant decrease in workforce; and 7.6.1.1.3. alternative avenues to keep sufficient product on hand or in the supply chain; and $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 7.6.1.1.4. provide a copy of its current plan to State within 3 (three) business days after State’s written request. If Contractor claims relief under paragraph 6.5 [Force Majeure] for an occurrence of force majeure that is a declared public health emergency, then that relief will be conditioned on Contractor having first implemented its plan and exhausted all reasonable opportunity for that plan implementation to overcome the effects of that occurrence, or mitigate those effects to the extent that overcoming entirely is not practicable. 7.6.2. For clarification of intent, being obliged to implement the plan is not of itself an occurrence of force majeure, and Contractor will not be entitled to any additional compensation or extension of time by virtue of having to implement it. Furthermore, failure to have or implement an appropriate plan will be a material breach of contract. 7.7. Lobbying 7.7.1. PROHIBITION. 7.7.1.1. Contractor warrants that: 7.7.1.1.1. it will not engage in lobbying activities, as defined in 40 CFR part 34 and A.R.S. § 41- 1231, et seq., using monies awarded under the Contract, provided that, the foregoing does not intend to constrain Contractor's use of its own monies or property, including without limitation any net proceeds duly realized under the Contract or any value thereafter derived from those proceeds; and 7.7.1.1.2. upon award of the Contract, it will disclose all lobbying activities to State to the extent they are an actual or potential conflict of interest or where such activities could create an appearance of impropriety. 7.7.1.2. Contractor shall implement and maintain adequate controls to assure compliance with (a) above. 7.7.1.3. Contractor shall obtain an equivalent warranty from all Subcontractors and shall include an equivalent no-lobbying provision in all Subcontracts. 7.7.2. EXCEPTION. This paragraph does not apply to the extent that the Services are defined in the Contract as being lobbying for State’s benefit or on State’s behalf. 7.8. Survival of Warranties All representations and warrants made by Contractor under the Contract will survive the expiration or earlier termination of the Contract. 8.0 State's Contractual Remedies No modifications to uniform terms and conditions section 9.0 Contract Termination No modifications to uniform terms and conditions section 10.0 Contract Claims 10.1 Claim Resolution Notwithstanding any law to the contrary, all contract claims or controversies under the Contract are to be resolved according to Arizona Revised Statutes Title 41, Chapter 23, Article 9, and rules adopted thereunder, including judicial review under A.R.S. § 12-1518. 10.2 Mandatory Arbitration In compliance with A.R.S. § 12-1518, the parties agree to comply in a judicial review proceeding with any applicable, mandatory arbitration requirements. 11. General Provisions for Materials 11.1. Applicability Article 11 applies to the extent the Work is or includes Materials. 11.2. Off-Contract Materials Contractor shall ensure that the design and/or procedures for the Materials ordering method prevents Orders for off-contract items or excluded items. Notwithstanding that State might have its own internal administrative rules regarding off-contract or excluded item ordering, and endeavors to prevent such orders from occurring, Contractor $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) is responsible for not accepting any such Orders, State may, at its discretion, return any such items under subparagraph 11.17 or cancel any such Order under subparagraph 11.18, neither case being without obligation and at Contractor’s expense. As used above, “off-contract item” refers to any product not included in the scope of the Contract and for which no price or compensation has been established contractually, and “excluded item” refers to any product expressly stated in the Contract as being excluded from the Contract. 11.3. Compensation for Late Deliveries Contractor shall have clear, published policies in place regarding late delivery, order cancelation, discounts, or rebates given to compensate for late deliveries, etc., and make them readily available to those Eligible Agencies, and Co-Op Buyers if applicable, that are likely to need them. 11.4. Indicate Shipping Costs on Order Contractor shall identify and provide the required substantiating documentation for the amount it intends to add for shipping in the Order acknowledgment if shipping is additional to the contracted price or rate for an item; otherwise, Contractor shall indicate that shipping is included in the Order price (in other words, every Order must indicate clearly whether or not shipping is included in the Order price, and if not included, how much is to be added and why that amount is the correct or appropriate one) 11.5. Current Products Contractor shall keep all products being offered under the Contract: (a) in current and ongoing production; (b) in its advertised product lines; (c) as models or types that are actively functioning in other paying customer environments; and (d) in conformance to the requirements of the Contract 11.6. Maintain Comprehensive Selection Contractor shall provide at all times the comprehensive selection of products for which a price is established in the Commercial Document for ordering by Eligible Agencies, and Co-Op Buyers if applicable. 11.7. Additional Products 11.7.1. State, at its discretion, may modify the scope of the Contract by Contract Amendment to include additional products or product categories so long as they are within the general scope of the ones originally covered by the Contract. Once the Contract Amendment has been fully executed, Contractor shall then update all applicable catalogs and price lists and make them available to all affected entities at no additional cost. Either party may make the request to add products to the Contract; regardless of who makes the request, the parties shall negotiate in good faith a fair price for any additional products, but State may elect not to add some or all of the products in question if no agreement is reached on pricing in a timely manner. Contractor’s request or proposal in response to State’s request must include: 11.7.1.1. documentation demonstrating that the additional products meet or exceed the specifications for the original products while remaining in the same product groups as the original ones; and 11.7.1.2. documentation demonstrating that the proposed price for the additional products is both fair and reasonable and at the same level of discount relative to market price as were the original ones. Demonstration of this typically requires showing how prices at which sales are currently or were last made to a significant number of buyers compare to the prices or discounts (as applicable) being proposed for the additional products 11.8. Discounted products 11.8.1. If a product or groups of products covered by the Contract are discontinued by the manufacturer, Contractor shall notify State within 5 (five) business days after receiving the manufacturer’s notification. State, at its discretion, will either allow Contractor to provide substitutes for the discontinued products or delete the products from the scope of the Contract, both of which will be accomplished by Contract Amendment. Contractor shall then update all applicable catalogs and price lists and make them available to all affected entities at no additional cost. The parties shall negotiate in good faith a fair price for any substitute product, but State may elect to delete the products from the scope of the Contract if no agreement is reached on substitute pricing in a timely manner. When notifying State of the discontinuance, Contractor shall provide: 11.8.1.1. manufacturer’s announcement or documentation stating that the products have been discontinued, with identification by model/part number; 11.8.1.2. documentation demonstrating that the substitute products meet or exceed the specifications for the discontinued products while remaining in the same product groups as were the discontinued ones; and $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 11.8.1.3. documentation demonstrating that the proposed price for the substitute products is both fair and reasonable and at the same level of discount relative to market price as were the discontinued ones. 11.9. Forced Substitutes Forced substitutions will not be permitted; Contractor shall obtain State’s prior written consent before making any discretionary substitution for any product covered by the Contract. 11.10.Recalls In the event of a recall notice, technical service bulletin, or other important notification affecting a product offered under the Contract (collectively, “recalls” hereinafter), Contractor shall send timely notice to State for each applicable Order referencing the affected Order and product. Notwithstanding whatever protection Contractor might have under A.R.S. § 12-684 with respect to a manufacturer, Contractor shall handle recalls entirely and without obligation on State’s part, other than to permit removal of installed products, retrieval of stored products, etc., as necessary to implement the recall 11.11.Delivery 1.11.1. PRICING. Unless stated otherwise in the Commercial Document, all Materials prices set forth therein are FCA (seller’s dock) Incoterms®2010, with “seller’s dock” meaning the last place of manufacturing, assembly, integration, final packing, or warehousing before departure to designated point of delivery to State. For reference, the foregoing is to be construed as equivalent to “F.o.b. Origin, Contractor’s Facility” under FAR 52.247-30 1.11.2. LIABILITY. Unless stated otherwise in the Commercial Document or an Order, Contractor’s liability for all Materials is DDP (State-designated receiving point per Order) Incoterms®2010, but with unloading at destination included. For reference, the foregoing is to be construed as equivalent to “F.o.b. Destination, Within Consignee’s Premises” under FAR 52.247-35. 1.11.3. PAYMENT. Unless stated otherwise in the Commercial Document or an Order, State shall reimburse Contractor the costs of the difference between DDP (State-designated receiving point per Order) and FCA (seller’s dock) with no mark-up, which Contractor shall itemize and invoice separately 11.12. Delivery Time Unless stated otherwise in the Commercial Document generally or in the applicable Order particularly, Contractor shall make delivery within 2 (two) business days after receiving each Order 11.13. Delivery Locations 11.13.1. Contractor shall offer deliveries to every location served under the scope of the Contract, specifically 11.13.1.1. if the Contract is for a single State agency in a single area, then Contractor shall deliver to any agency location in that area; 11.13.1.2. if the Contract is for a single State agency in all its locations, then Contractor shall deliver to any of that agency’s location in Arizona; 11.13.1.3. if the Contract is for statewide use but excludes certain areas, then Contractor shall deliver to any Eligible Agency or Co-Op Buyer location that is not in the excluded areas; and 11.13.1.4. if the Contract is for unrestricted statewide use, then: 11.13.1.4.1. Contractor shall deliver to any Eligible Agency or Co-Op Buyer anywhere in Arizona; 11.13.1.4.2. If a prospective Co-Op Buyer outside Arizona wishes to order against the Contract, Contractor agrees to negotiate in good faith any fair and reasonable price or lead time adjustments necessary to serve that location if practicable to do so within the scope of its normal business; and, 11.13.1.4.3. if the Commercial Document indicates defined delivery areas and prices, those always apply unless the Order expressly states otherwise and Contractor accepts it. 11.14. Conditions at Delivery Location Contractor shall verify receiving hours and conditions (i.e. height/weight restrictions, access control, etc.) with the relevant purchaser for the receiving site before scheduling or making a delivery. State will neither allow extra charges for wait time, comebacks, or the like nor excuse late delivery if Contractor has failed to make the verification or comply with the applicable conditions. Contractor shall make each delivery to the specific location indicated in the Order, which Contractor acknowledges might be inside an industrial building, institutional building, $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) low-rise office building, or high-rise office building instead of a normal receiving dock. Contractor might be required to make deliveries to locations inside a secured perimeter at certain institutional facilities such as prisons where prior clearances are required for each delivery and driver individually. Contractor shall contact each such facility directly to confirm its most-current security clearance procedures, allowable hours for deliveries, visitor dress code, and other applicable rules. State will neither allow extra charges for wait time, comebacks, or the like nor excuse late delivery if Contractor has failed to make the confirmation or comply with the applicable conditions 11.15. Materials Acceptance State has the right to make acceptance of Materials subject to a complete inspection on delivery and installation, if installation is Contractor’s responsibility. State may apply as acceptance criteria conformity to the Contract, workmanship and quality, correctness of constituent materials, and any other matter for which the Contract or applicable laws state a requirement, whether stated directly or by reference to another document, standard, reference specification, etc. Contractor shall remove any rejected Materials from the delivery location, or from any immediate environs to which it might have been reasonably necessary to move it, carry it off the delivery premises, and subsequently deliver an equal number or quantity of conforming items. State will not owe Contractor any payment for rejected Materials, and State may, at its discretion, withhold or make partial payment for any rejected Materials that have been returned to Contractor in those instances where State has agreed to permit repair instead of demanding replacement. 11.16. Correcting Defects 11.16.1. Contractor shall, at no additional cost and without entitlement to extension of any delivery deadline or specified time for performance, remove or exchange and replace any defective or non-conforming delivered or installed Materials. 11.16.1.1. Contractor shall be solely responsible for the cost of any associated cutting and patching, temporary protection measures, packing and crating, hoisting and loading, transportation, unpacking, inspection, repacking, reshipping, and reinstallation if installation is within the scope of the Contract. 11.16.1.2. If Contractor fails to do so in a timely manner, State will be entitled to exercise its remedies under paragraph 8.5 [Right of Offset] of the Uniform Terms and Conditions. 11.16.1.2.1. Whether State will permit Contractor to repair in place or demands that Contractor remove and replace is at State’s discretion in each instance, provided that, State shall not apply that discretion punitively if repair in place is practicable and doing so would not create safety hazards, put property at risk, unreasonably interfere with operations, create public nuisance, or give rise to any other reasonable concern on State’s part. 11.17. Returns State may, at its discretion, return for full credit and with no restocking charges any delivered Materials unused in the original packaging, including any instruction manuals or other incidental item that accompanied the original shipment, within thirty (30) days after receipt. If State elects to return delivered Materials, then State shall pay all freight, delivery, and transit insurance costs to return the products to the place from which Contractor shipped them, provided that, if State returns delivered Materials because they are defective or non-conforming or for any other reason having to do with Contractor fault or error, then State will not be responsible for paying freight, delivery, or transit insurance costs to return the products and may, at its discretion, either have those billed directly to Contractor or offset them under paragraph 8.5 [Right of Offset] of the Uniform Terms and Conditions. 11.18. Order Cancellations 11.18.1. State may cancel orders within a reasonable period after issuance and at its discretion. The same method as that used for ordering will be used for cancellation. If State cancels an Order, then State shall: 11.18.1.1. pay Contractor for any portion of the Materials and Services from that Order that have been properly delivered or performed as of the cancellation effective date plus one (1) additional business day 11.18.1.2. reimburse Contractor for: 11.18.1.2.1. its actual, documented costs incurred in fulfilling the Order up to the cancellation effective date plus one (1) additional business day; 11.18.1.2.2. the cost of any obligations it incurred in fulfilling the Order up to the cancellation effective date plus one (1) additional business day that demonstrably cannot be $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) canceled, or that have pre-established cancelation penalties specified in the relevant Subcontracts, to the extent the penalties are reasonable and customary for the work in question; 11.18.1.3. Contractor shall not charge or be entitled to charge State for any new costs it incurs after receiving the cancellation notice. 11.18.2. By way of reminder, State is not liable for any products that were produced, shipped, or delivered or any services that were performed before Contractor had acknowledged the corresponding Order 11.19. Product Safety Materials as-shipped must comply with applicable safety regulations and standards. Unless expressly stated otherwise in the Scope of Work, State is not responsible for making any Materials safe or compliant following acceptance and is relying exclusively on Contractor to deliver only products that are already safe and compliant. 11.20. Hazardous Materials 11.20.1. Contractor shall timely provide State with any “Safety Data Sheets” (SDS) and any other hazard communication documentation required under the US Department of Labor’s Occupational Safety and Health Administration (OSHA) “Hazard Communication Standard” (often referred to as the “HazCom 2012 Final Rule”) that is reasonably necessary for State to comply with regulations when it or its other contractors install, handle, operate, repair, maintain or remove any Materials. Note that, in the past, those documents might have been referred to as “Material Safety Data Sheets” or “Product Safety Data Sheets”, but State (and this Contract) use only the more up-to-date “SDS” reference. Contractor shall ensure that all its relevant personnel understand the nature of and hazards associated with, to the extent it they are Contractor’s responsibility under the Contract, the design, shipping, handling, delivery, installation, repair and maintenance of any portion of the Work that is, contains or will become upon use a hazardous material, with “hazardous material” being any material or substance that is: 11.20.1.1. identified now or in the future as being hazardous, toxic or dangerous under applicable laws; or 11.20.1.2. subject to statutory or regulatory requirement governing special handling, disposal or cleanup 12. General Provisions for Services 12.1. Applicability Article 12 applies to the extent the Work is or includes Services. 12.2. Comprehensive Services Offering Contractor shall provide the comprehensive range of services for which a price is established in the Pricing Document for ordering by Eligible Agencies, and Co-Op Buyers if co-op buying applies. 12.3. Additional Services State at its discretion may modify the scope of the Contract by Contract Amendment to include additional services or service categories that are within the general scope of the ones originally covered by the Contract if it determines that doing so is in its best interest. Once the Contract Amendment is fully executed, Contractor shall then update all applicable price lists and make them available to all affected entities at no additional cost. Either party may make the request to add services to the Contract; regardless of who makes the request, the parties shall negotiate in good faith a fair price for any additional services, but State may elect not to add some or all of the services in question if no agreement is reached on pricing in a timely manner. Contractor’s request or proposal in response to State’s request must include documentation demonstrating that the proposed price for the additional services is both fair and reasonable and comparable to the original ones. 12.4. Off-Contract Services Contractor shall ensure that the design and/or procedures for the Services ordering method prevents Orders for off-contract or excluded services. Notwithstanding that State might have its own internal administrative rules regarding off contract or excluded service ordering, and endeavors to prevent such orders from occurring, Contractor is responsible for not accepting any such Orders. State may, at its discretion, cancel any such Order without obligation. As used above, “off-contract service” refers to any service not included in the scope of the Contract and for which no price or compensation has been established contractually, and “excluded service” refers to any service expressly excluded from the scope of the Contract. 12.5. Removal of Personnel Notwithstanding that Contractor is in every circumstance responsible for hiring, assigning, directing, managing, training, disciplining, and rewarding its personnel, State may at its discretion and without the $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) obligation to demonstrate cause instruct Contractor to remove any of its personnel from State’s facilities or from further assignment under the Contract. In such cases, Contractor shall promptly replace them with other personnel having equivalent qualifications, experience, and capabilities. 12.6. Transitions During commencement, Contractor shall attend transition meetings with any outgoing vendors to coordinate and ease the transition so that the effect on State’s operations is kept to a minimum. State may elect to have outgoing vendors complete some or all of their work or orders in progress to ease the transition as is safest and most efficient in each instance, even if that scope is covered under the Contract. Conversely, State anticipates having a continued need for the same materials and services upon expiration or earlier termination of the Contract. Accordingly, Contractor shall work closely with any new (incoming) vendor and State to ensure as smooth and complete a transfer as is practicable. State’s representative shall coordinate all transition activities and facilitate joint development of a comprehensive transition plan by both Contractor and the incoming vendor. As with the incoming transition. State may permit Contractor (outgoing) to complete work or orders in progress to ease the transition as is safest and most efficient in each instance. 12.7. Accuracy of Work Contractor is responsible for the accuracy of the Services, and shall promptly make all necessary revisions or corrections resulting from errors and omissions on its part without additional compensation. Acceptance by State will not relieve Contractor of responsibility for correction of any errors discovered subsequently or necessary clarification of any ambiguities. 12.8. Requirements at Services Location Contractor personnel shall perform their assigned portions of the Services at the specific location indicated in the Order (if applicable). Contractor acknowledges that the location might be inside an industrial building, institutional building, or one of various office types and classes. Additionally, if performing the Services requires Contractor personnel to work inside a secured perimeter at certain institutional facilities such as prisons where prior clearances are required, Contractor shall contact the facility directly to confirm its most-current security clearance procedures, allowable hours for work, visitor dress code, and other applicable rules. State will neither allow extra charges for wait time, comebacks, or the like nor excuse late performance if Contractor has failed to make the confirmation or comply with the applicable conditions. 12.9. Services Acceptance State has the right to make acceptance of Services subject to acceptance criteria. State may apply as acceptance criteria conformity to the Contract, accuracy, completeness, or other indicators of quality or other matter for which the Contract or law states a requirement, whether stated directly or by reference to another document, standard, reference specification, etc. State will not owe Contractor any payment for un-accepted Services; and State may, at its discretion, withhold or make partial payment for any rejected Services if Contractor is still in the process of re-performing or otherwise curing the grounds for State’s rejection. 12.10. Corrective Action Required 12.10.1. Notwithstanding any other guarantees, general warranties, or particular warranties Contractor has given under the Contract, if Contractor fails to perform any material portion of the Services, including failing to complete any contractual deliverable, or if its performance fails to meet agreed-upon service levels or service standards set out in or referred to in the Contract, then Contractor shall perform a root-cause analysis to identify the source of the failure and use all commercially reasonable efforts to correct the failure and meet the Contract requirements as promptly as is practicable. 12.10.1.1. Contractor shall provide to State a report detailing the identified cause and setting out its detailed corrective action plan promptly after the date the failure occurred (or the date when the failure first became apparent, if it was not apparent immediately after occurrence). 12.10.1.2. State may demand to review and approve Contractor’s analysis and plans, and Contractor shall make any corrections State instructs and adopt State’s recommendations so far as is commercially practicable, provided that State may insist on any measures it determines within reason to be necessary for safety or protecting property and the environment. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 12.10.1.3. Contractor shall take the necessary action to avoid any like failure in the future, if doing so is appropriate and practicable under the circumstances. 13.0 Data and Information Handling 13.1 Applicability 13.1.1. Article 13 applies to the extent the Work includes handling of any: 13.1.1.1. State’s proprietary and sensitive data or 13.1.1.2. confidential or access-restricted information obtained from State or from others at State’s behest. 13.2 Data Protection and Confidentiality of Information 13.2.1. Contractor warrants that it will establish and maintain procedures and controls acceptable to State for ensuring that State’s proprietary and sensitive data is protected from unauthorized access and information obtained from State or others in performance of its contractual duties is not mishandled, misused, or inappropriately released or disclosed. For purposes of this paragraph, all data created by Contractor in any way related to the Contract, provided to Contractor by State, or prepared by others for State are proprietary to State, and all information by those same avenues is State’s confidential information. To comply with the foregoing warrant: 13.2.1.1. Contractor shall: 13.2.1.1.1. notify State immediately of any unauthorized access or inappropriate disclosures, whether stemming from an external security breach, internal breach, system failure, or procedural lapse; 13.2.1.1.2. cooperate with State to identify the source or cause of and respond to each unauthorized access or inappropriate disclosure; and 13.2.1.1.3. notify State promptly of any security threat that could result in unauthorized access or inappropriate disclosures; and 13.2.1.2. Contractor shall not: 13.2.1.2.1. release any such data or allow it to be released or divulge any such information to anyone other than its employees or officers as needed for each person’s individual performance of his or her duties under the Contract, unless State has agreed otherwise in advance and in writing; or 13.2.1.2.2. respond to any requests it receives from a third party for such data or information, and instead route all such requests to State’s designated representative. 13.3 Personally Identifiable Information. 13.3.1. Without limiting the generality of paragraph 13.2, Contractor warrants that it will protect any personally identifiable information (“PII”) belonging to State’s employees’ or other contractors or members of the general public that it receives from State or otherwise acquires in its performance under the Contract. For purposes of this paragraph: 13.3.1.1. PII has the meaning given in the [federal] Office of Management and Budget (OMB) Memorandum M-17-12 Preparing for and Responding to a Breach of Personally Identifiable Information”, January 3, 2017; and 13.3.1.2. “protect” means taking measures to safeguard personally identifiable information and prevent its breach that are functionally equivalent to those called for in that OMB memorandum and elaborated on in the [federal] General Services Administration (GSA) Directive CIO P 2180.1 GSA Rules of Behavior for Handling Personally Identifiable Information. NOTE (1): For convenience of reference only, the OMB memorandum is available at: https://dpcld.defense.gov/Privacy/Authorities-and-Guidance/ NOTE (2): For convenience of reference only, the GSA directive is available at: http://www.gsa.gov/portal/directive/d0/content/658222 $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 13.4 Protected Health Information 13.4.1. Contractor warrants that, to the extent performance under the Contract involves individually identifiable health information (referred to hereinafter as protected health information (“PHI”) and electronic PHI (“ePHI”) as defined in the Privacy Rule referred to below), it: 13.4.1.1. is familiar with and will comply with the applicable aspects of the following collective regulatory requirements regarding patient information privacy protection: 13.4.1.1.1. the “Privacy Rule” in CFR 45 Part 160 and Part 164 pursuant to the Health Insurance Portability and Accountability Act (“HIPAA”) of 1996; 13.4.1.1.2. Arizona laws, rules, and regulations applicable to PHI/ePHI that are not preempted by CFR 45-160(B) or the Employee Retirement Income Security Act of 1974 (“ERISA”) as amended; and 13.4.1.1.3. State’s current and published PHI/ePHI privacy and security policies and procedures; 13.4.1.2. will cooperate with State in the course of performing under the Contract so that both State and Contractor stay in compliance with the requirements in (13.4.1.1.) above; and 13.4.1.3. will sign any documents that are reasonably necessary to keep both State and Contractor in compliance with the requirements in (13.4.1.1.)above, in particular “Business Associate Agreements” in accordance with the Privacy Rule. NOTE: For convenience of reference only, the Privacy Rule is available at: http://www.hhs.gov/hipaa/for-professionals/privacy/index.html 14.0 Information Technology Work 14.1 Applicability Article 14 applies to any Invitation for Bids, Request for Proposals, or Request for Quotations for "Information Technology," as defined In A.R.S. § 41-3501(6) 6: “ . . . computerized and auxiliary automated information processing, telecommunications and related technology, including hardware, software, vendor support and related services, equipment and projects” if and to the extent that the Work is or includes Information Technology. 14.2 Background Checks Each of Contractor’s personnel who is an applicant for an information technology position must undergo the security clearance and background check procedure, which includes fingerprinting, as required by A.R.S § 41-710. Contractor shall obtain and pay for the security clearance and background check. Contractor personnel who will have administrator privileges on a State network must additionally provide identify and address verification and undergo State-specified training for unescorted access, confidentiality, privacy, and data security. 14.3 Information Access 14.3.1. SYSTEM MEASURES. Contractor shall employ appropriate system management and maintenance, fraud prevention and detection, and encryption application and tools to any systems or networks containing or transmitting State’s proprietary data or confidential information. 14.3.2. INDIVIDUAL MEASURES. Contractor personnel shall comply with applicable State policies and procedures regarding data access, privacy, and security, including prohibitions on remote access and obtaining and maintaining access IDs and passwords. Contractor is responsible to State for ensuring that any State access IDs and passwords are used only by the person to whom they were issued. Contractor shall ensure that personnel are only provided the minimum only such level of access necessary to perform his or duties. Contractor shall on request provide a current register of the access IDs and passwords and corresponding access levels currently assigned to its personnel. 14.3.3. ACCESS CONTROL. Contractor is responsible to State for ensuring that hardware, software, data, information, and that has been provided by State or belongs to or is in the custody of State and is accessed or accessible by Contractor personnel is only used in connection with carrying out the Work, and is never commercially exploited in any manner whatsoever not expressly permitted under the Contract. State may restrict access by Contractor personnel, or instruct Contractor to restrict access their access, if in its determination the requirements of this subparagraph are not being met. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 14.4 Pass-Through Indemnity 14.4.1. INDEMNITY FROM THIRD PARTY. For computer hardware or software included in the Work as discrete units that were manufactured or developed solely by a third party, Contractor may satisfy its indemnification obligations under the Contract by, to the extent permissible by law, passing through to State such indemnity as it receives from the third-party source (each a “Pass-Through Indemnity”) and cooperating with State in enforcing that indemnity. If the third party fails to honor its Pass-Through Indemnity, or if a Pass-Through Indemnity is insufficient to indemnify State Indemnitees to the extent and degree Contractor is required to do by the Uniform Terms and Conditions, then Contractor shall indemnify, defend and hold harmless State Indemnitees to the extent the Pass-Through Indemnity does not. 14.4.2. NOTIFY OF CLAIMS. State shall notify Contractor promptly of any claim to which a Pass-Through Indemnity might apply. Contractor, with reasonable consultation from State, shall control of the defense of any action on any claim to which a Pass-Through Indemnity applies, including negotiations for settlement or compromise, provided that: 14.4.2.1. State reserves the right to elect to participate in the action at its own expense; 14.4.2.2. State reserves the right to approve or reject any settlement or compromise on reasonable grounds and if done so timely; and 14.4.2.3. State shall in any case cooperate in the defense and any related settlement negotiations. 14.5 Systems and Controls In consideration for State having agreed to permit Pass-Through Indemnities in lieu of direct indemnity, Contractor agrees to establish and keep in place systems and controls appropriate to ensure that State funds under this Contract are not knowingly used for the acquisition, operation, or maintenance of Materials or Services in violation of intellectual property laws or a third party’s intellectual property rights. 14.6 Redress of Infringement.14.6.1. REPLACE, LICENSE, OR MODIFY. If Contractor becomes aware that any Materials or Services infringe, or are likely to be infringing on, any third party’s intellectual property rights, then Contractor shall at its sole cost and expense and in consultation with State either: 14.6.1.1. replace any infringing items with non-infringing ones; 14.6.1.2. obtain for State the right to continue using the infringing items; or 14.6.1.3. modify the infringing item so that they become non-infringing, so long as they continue to function as specified following the modification. 14.6.2. CANCELLATION OPTION. In every case under 14.6.1, if none of those options can reasonably be accomplished, or if the continued use of the infringing items is impracticable, State may cancel the relevant Order or terminate the Contract and Contractor shall take back the infringing items. If State does cancel the Order or terminate the Contract, Contractor shall refund to State: 14.6.2.1. for any software created for State under the Contract, the amount State paid to Contactor for creating it; 14.6.2.2. for all other Materials, the net book value of the product provided according to generally accepted accounting principles; and 14.6.2.3. for Services, the amount paid by State or an amount equal to 12 (twelve) months of charges, whichever is less. 14.6.3. EXCEPTIONS. Contractor will not be liable for any claim of infringement based solely on any of the following by a State Indemnitee: 14.6.3.1. modification or use of Materials other than as contemplated by the Contract or expressly authorized or proposed by a Contractor Indemnitor; 14.6.3.2. operation of Materials with any operating software other than that supplied by Contractor or authorized or proposed by a Contractor Indemnitor; or 14.6.3.3. combination or use with other products in a manner not contemplated by the Contract or expressly authorized or proposed by a Contractor Indemnitor. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 14.7 First Party Liability Limitation 14.7.1. LIMIT. Subject to the provisos that follow below and unless stated otherwise in the Special Terms and Conditions, State’s and Contractor’s respective first party liability arising from or related to the Contract is limited to the greater of $1,000,000 (one million dollars) or 3 (three) times the purchase price of the specific Materials or Services giving rise to the claim. 14.7.2. PROVISOS. This paragraph 14.7 limits liability for first party direct, indirect, incidental, special, punitive, and consequential damages relating to the Work regardless of the legal theory under which the liability is asserted. This paragraph 14.7 does not limit liability arising from any: 14.7.2.1. Indemnified Claim against which Contractor has indemnified State Indemnitees under paragraph 6.3; 14.7.2.2. claim against which Contractor has indemnified State Indemnitees under paragraph 6.4; or 14.7.2.3. provision of the Contract calling for liquidated damages or specifying amounts or percentages as being at-risk or subject to deduction for performance deficiencies. 14.7.3. PURCHASE PRICE DETERMINATION. If the Contract is for a single-agency and a single Order (or if no Order applies), then “purchase price” in Subparagraph 14.7.1 above means the aggregate Contract price current at the time of Contract expiration or earlier termination, including all Contract Amendments having an effect on the aggregate price through that date. In all other cases, “purchase price” above means the total price of the Order for the specific equipment, software, or services giving rise to the claim, and therefore a separate limit will apply to each Order. 14.7.4. NO EFFECT ON INSURANCE. This paragraph does not modify the required coverage limits, terms, and conditions of, or any insured’s ability to claim against, any insurance that Contractor is required by the Contract to provide, and Contractor shall obtain express endorsements that it does not. 14.8 Information Technology Warranty 14.8.1. SPECIFIED DESIGN. Where the Scope of Work for information technology Work provides a detailed design specification or sets out specific performance requirements, Contractor warrants that the Work will provide all functionality material to the intended use stated in the Contract, provided that, the foregoing warranty does not extend to any portions of the Materials that are: 14.8.1.1. modified or altered by anyone not authorized by Contractor to do so; 14.8.1.2. maintained in a way inconsistent to any applicable manufacturer recommendations; or 14.8.1.3. operated in a manner not within its intended use or environment. 14.8.2. COTS SOFTWARE. With respect to Materials provided under the Contract that are commercial-off- the-shelf (COTS) software, Contractor warrants that: 14.8.2.1. to the extent possible, it will test the software before delivery using commercially available virus detection software conforming to current industry standards; 14.8.2.2. the COTS software will, to the best of its knowledge, at the time of delivery be free of viruses, backdoors, worms, spyware, malware, and other malicious code that could hamper performance, collect unlawfully any personally identifiable information, or prevent products from performing as required by the Contract; and 14.8.2.3. it will provide a new or clean install of any COTS software that State has reason to believes contains harmful code. 14.8.3. PAYMENT HAS NO EFFECT. The warranties in this paragraph are not affected by State’s inspection, testing, or payment. 14.9 Specific Remedies Unless expressly stated otherwise elsewhere in the Contract, State’s remedy for breach of warranty under paragraph 14.8 includes, at State’s discretion, re-performance, repair, replacement, or refund of any amounts paid by State for the nonconforming Work, plus (in every case) Contractor’s payment of State’s additional, documented, and reasonable costs to procure materials or services equivalent in function, capability, and performance at that first called for. For clarification of intent, the foregoing obligations are limited by the limitation of liability in paragraph 14.7. If none of the forgoing options can reasonably be $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Special Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) effected, or if the use of the materials by State is made impractical by the nonconformance, then State may seek any remedy available to it under law. 14.10 Section 508 Compliance Unless specifically authorized in the Contract, any electronic or information technology offered to the State of Arizona under this Contract shall comply with A.R.S. § 18-131 and § 18-132 and Section 508 of the Rehabilitation Act of 1973, which requires that employees and members of the public shall have access to and use of information technology that is comparable to the access and use by employees and members of the public who are not individuals with disabilities. 14.11 Cloud Applications 14.11.1. The following are required for Contractor of any “cloud” solution that hosts State data outside of the State’s network, or transmits and/or receives State data. 14.11.1.1. Submit a completed Arizona Baseline Infrastructure Security Controls assessment spreadsheet as found at:https://aset.az.gov/resources/policies-standards-and- procedures, and mitigate or install compensating controls for any issues of concern identified by State. Contractor is required to provide any requested documentation supporting the review of the assessment. The assessment shall be re-validated on a minimum annual basis. 14.11.1.2. State reserves the right to conduct Penetration tests or hire a third party to conduct penetration tests of the Contractor’s application. Contractor will be alerted in advance and arrangements made for an agreeable time. Contractor shall respond to all serious flaws discovered by providing an acceptable timeframe to resolve the issue and/or implement a compensating control. 14.11.1.3. Contractor must submit copy of system logs from cloud system to State of AZ security team on a regular basis to be added to the State SIEM (Security Information Event Monitor) or IDS (Intrusion Detection System). 14.11.2. Contractor must employ a government-rated cloud compartment to better protect sensitive or regulated State data. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 1.0 Definition of Terms As used in the Contract, the terms listed below are defined as follows: 1.1. Attachment “Attachment” means any item the solicitation requires the Offeror to submit as part of the Offer. 1.2. Contract “Contract” ” means the combination of the Solicitation, including the Uniform and Special Instructions to Offerors, the Uniform and Special Terms and Conditions, and the Specifications and Statement or Scope of Work; the Offer and any Best and Final Offers; and any Solicitation Amendments or Contract Amendments. 1.3. Contract Amendment "Contract Amendment" means a written document signed by the Procurement Officer that is issued for the purpose of making changes in the Contract. 1.4. Contractor “Contractor” means any Person who has a Contract with the State. 1.5. Days “Days” means calendar days unless otherwise specified. 1.6. Exhibit “Exhibit” means any item labeled as an Exhibit in the Solicitation or placed in the Exhibits section of the Solicitation. 1.7. Gratuity “Gratuity” means a payment, loan, subscription, advance, deposit of money, services, or anything of more than nominal value, present or promised, unless consideration of substantially equal or greater value is received. 1.8. Materials “Materials” means all property, including equipment, supplies, printing, insurance and leases of property but does not include land, a permanent interest in land or real property or leasing space. 1.9. Procurement Officer “Procurement Officer” means the person, or his or her designee, duly authorized by the State to enter into and administer Contracts and make written determinations with respect to the Contract. 1.10. Services “Services” has the meaning given in A.R.S. § 41-2503(35), which, for convenience of reference only, is “… the furnishing of labor, time, or effort by [the] [C]ontractor or [S}ubcontractor which does not involve the delivery of a specific end product other than required reports and performance [but] does not include employment agreements or collective bargaining agreements.” Services includes Building Work and the service aspects of software described in paragraph 1.8. 1.11. State “State” means the State of Arizona and Department or Agency of the State that executes the Contract. 1.12. State Fiscal Year “State Fiscal Year” means the period beginning with July 1 and ending June 30. 1.13. Subcontract “Subcontract” means any Contract, express or implied, between the Contractor and another party or between a subcontractor and another party delegating or assigning, in whole or in part, the making or furnishing of any material or any service required for the performance of the Contract. 2.0 Contract Interpretation 2.1 Arizona Law The Arizona law applies to this Contract including, where applicable, the Uniform Commercial Code as adopted by the State of Arizona and the Arizona Procurement Code, Arizona Revised Statutes (A.R.S.) Title 41, Chapter 23, and its implementing rules, Arizona Administrative Code (A.A.C.) Title 2, Chapter 7. 2.2 Implied Terms Each provision of law and any terms required by law to be in this Contract are a part of this Contract as if fully stated in it. 2.3 Contract Order of Precedence In the event of a conflict in the provisions of the Contract, as accepted by the State and as they may be amended, the following shall prevail in the order set forth below: 2.3.1. Special Terms and Conditions; 2.3.2. Uniform Terms and Conditions; 2.3.3. Statement or Scope of Work; 2.3.4. Specifications; $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 2.3.5. Attachments; 2.3.6. Exhibits; 2.3.7. Documents referenced or included in the Solicitation. 2.4 Relationship of Parties The Contractor under this Contract is an independent Contractor. Neither party to this Contract shall be deemed to be the employee or agent of the other party to the Contract. 2.5 Severability The provisions of this Contract are severable. Any term or condition deemed illegal or invalid shall not affect any other term or condition of the Contract.. 2.6 No Parole Evidence This Contract is intended by the parties as a final and complete expression of their agreement. No course of prior dealings between the parties and no usage of the trade shall supplement or explain any terms used in this document and no other understanding either oral or in writing shall be binding. 2.7 No Waiver Either party’s failure to insist on strict performance of any term or condition of the Contract shall not be deemed a waiver of that term or condition even if the party accepting or acquiescing in the nonconforming performance knows of the nature of the performance and fails to object to it. 3.0 Contract Administration and Operation 3.1 Records Under A.R.S. § 35-214 and § 35-215, the Contractor shall retain and shall contractually require each subcontractor to retain all data and other “records” relating to the acquisition and performance of the Contract for a period of five years after the completion of the Contract. All records shall be subject to inspection and audit by the State at reasonable times. Upon request, the Contractor shall produce a legible copy of any or all such records. 3.2 Non-Discrimination The Contractor shall comply with State Executive Order No. 2009-09 and all other applicable Federal and State laws, rules and regulations, including the Americans with Disabilities Act. 3.3 Audit Pursuant to ARS § 35-214, at any time during the term of this Contract and five (5) years thereafter, the Contractor’s or any subcontractor’s books and records shall be subject to audit by the State and, where applicable, the Federal Government, to the extent that the books and records relate to the performance of the Contract or Subcontract. 3.4 Facilities Inspection and Materials Testing The Contractor agrees to permit access to its facilities, subcontractor facilities and the Contractor’s processes or services, at reasonable times for inspection of the facilities or materials covered under this Contract. The State shall also have the right to test, at its own cost, the materials to be supplied under this Contract. Neither inspection of the Contractor’s facilities nor materials testing shall constitute final acceptance of the materials or services. If the State determines noncompliance of the materials, the Contractor shall be responsible for the payment of all costs incurred by the State for testing and inspection. 3.5 Notices Notices to the Contractor required by this Contract shall be made by the State to the person indicated on the Offer and Acceptance form submitted by the Contractor unless otherwise stated in the Contract. Notices to the State required by the Contract shall be made by the Contractor to the Solicitation Contact Person indicated on the Solicitation cover sheet, unless otherwise stated in the Contract. An authorized Procurement Officer and an authorized Contractor representative may change their respective person to whom notice shall be given by written notice to the other and an amendment to the Contract shall not be necessary. 3.6 Advertising, Publishing and Promotion of Contract The Contractor shall not use, advertise or promote information for commercial benefit concerning this Contract without the prior written approval of the Procurement Officer. 3.7 Property of the State Any materials, including reports, computer programs and other deliverables, created under this Contract are the sole property of the State. The Contractor is not entitled to a patent or copyright on those materials and may not transfer the patent or copyright to anyone else. The Contractor shall not use or release these materials without the prior written consent of the State. 3.8 Ownership of Intellectual Property Any and all intellectual property, including but not limited to copyright, invention, trademark, trade name, service mark, and/or trade secrets created or conceived pursuant to or as a result of this contract and any related subcontract (“Intellectual Property”), shall be work made for hire and the State shall be considered the creator of such Intellectual Property. The agency, department, division, board or commission of the State $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) of Arizona requesting the issuance of this contract shall own (for and on behalf of the State) the entire right, title and interest to the Intellectual Property throughout the world. Contractor shall notify the State, within thirty (30) days, of the creation of any Intellectual Property by it or its subcontractor(s). Contractor, on behalf of itself and any subcontractor(s), agrees to execute any and all document(s) necessary to assure ownership of the Intellectual Property vests in the State and shall take no affirmative actions that might have the effect of vesting all or part of the Intellectual Property in any entity other than the State. The Intellectual Property shall not be disclosed by contractor or its subcontractor(s) to any entity not the State without the express written authorization of the agency, department, division, board or commission of the State of Arizona requesting the issuance of this contract. 3.9 Federal Immigration and Nationality Act The contractor shall comply with all federal, state and local immigration laws and regulations relating to the immigration status of their employees during the term of the contract. Further, the contractor shall flow down this requirement to all subcontractors utilized during the term of the contract. The State shall retain the right to perform random audits of contractor and subcontractor records or to inspect papers of any employee thereof to ensure compliance. Should the State determine that the contractor and/or any subcontractors be found noncompliant, the State may pursue all remedies allowed by law, including, but not limited to; suspension of work, termination of the contract for default and suspension and/or debarment of the contractor. 3.10 E-Verify Requirements In accordance with A.R.S. § 41-4401, Contractor warrants compliance with all Federal immigration laws and regulations relating to employees and warrants its compliance with Section A.R.S. § 23-214, Subsection A. 3.11 Offshore Performance of Work Prohibited. Any services that are described in the specifications or scope of work that directly serve the State of Arizona or its clients and involve access to secure or sensitive data or personal client data shall be performed within the defined territories of the United States. Unless specifically stated otherwise in the specifications, this paragraph does not apply to indirect or 'overhead' services, redundant back-up services or services that are incidental to the performance of the contract. This provision applies to work performed by subcontractors at all tiers. 4.0 Costs and Payments 4.1 Payments Payments shall comply with the requirements of A.R.S. Titles 35 and 41, Net 30 days. Upon receipt and acceptance of goods or services, the Contractor shall submit a complete and accurate invoice for payment from the State within thirty (30) days. 4.2 Delivery 4.3 Applicable Taxes Unless stated otherwise in the Contract, all prices shall be F.O.B. Destination and shall include all freight delivery and unloading at the destination. 4.3.1. Payment of Taxes. The Contractor shall be responsible for paying all applicable taxes. 4.3.2. State and Local Transaction Privilege Taxes. The State of Arizona is subject to all applicable state and local transaction privilege taxes. Transaction privilege taxes apply to the sale and are the responsibility of the seller to remit. Failure to collect such taxes from the buyer does not relieve the seller from its obligation to remit taxes. 4.3.3. Tax Indemnification. Contractor and all subcontractors shall pay all Federal, state and local taxes applicable to its operation and any persons employed by the Contractor. Contractor shall, and require all subcontractors to hold the State harmless from any responsibility for taxes, damages and interest, if applicable, contributions required under Federal, and/or state and local laws and regulations and any other costs including transaction privilege taxes, unemployment compensation insurance, Social Security and Worker’s Compensation. 4.3.4. IRS W9 Form. In order to receive payment the Contractor shall have a current I.R.S. W9 Form on file with the State of Arizona, unless not required by law 4.4 Availability of Funds for the Next State fiscal year 4.5 Availability of Funds for the current State fiscal year Funds may not presently be available for performance under this Contract beyond the current state fiscal year. No legal liability on the part of the State for any payment may arise under this Contract beyond the current state fiscal year until funds are made available for performance of this Contract. Should the State Legislature enter back into session and reduce the appropriations or for any reason and these goods or services are not funded, the State may take any of the following actions: 4.5.1. Accept a decrease in price offered by the contractor; 4.5.2. Cancel the Contract; or $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 4.5.3. Cancel the contract and re-solicit the requirements 5.0 Contract Changes 5.1 Amendments This Contract is issued under the authority of the Procurement Officer who signed this Contract. The Contract may be modified only through a Contract Amendment within the scope of the Contract. Changes to the Contract, including the addition of work or materials, the revision of payment terms, or the substitution of work or materials, directed by a person who is not specifically authorized by the procurement officer in writing or made unilaterally by the Contractor are violations of the Contract and of applicable law. Such changes, including unauthorized written Contract Amendments shall be void and without effect, and the Contractor shall not be entitled to any claim under this Contract based on those changes. 5.2 Subcontracts The Contractor shall not enter into any Subcontract under this Contract for the performance of this contract without the advance written approval of the Procurement Officer. The Contractor shall clearly list any proposed subcontractors and the subcontractor’s proposed responsibilities. The Subcontract shall incorporate by reference the terms and conditions of this Contract. 5.3 Assignment and Delegation The Contractor shall not assign any right nor delegate any duty under this Contract without the prior written approval of the Procurement Officer. The State shall not unreasonably withhold approval. 6.0 Risk and Liability 6.1 Risk of Loss The Contractor shall bear all loss of conforming material covered under this Contract until received by authorized personnel at the location designated in the purchase order or Contract. Mere receipt does not constitute final acceptance. The risk of loss for nonconforming materials shall remain with the Contractor regardless of receipt. 6.2 Indemnification 6.2.1. Contractor/Vendor Indemnification (Not Public Agency) The parties to this contract agree that the State of Arizona, its departments, agencies, boards and commissions shall be indemnified and held harmless by the contractor for the vicarious liability of the State as a result of entering into this contract. However, the parties further agree that the State of Arizona, its departments, agencies, boards and commissions shall be responsible for its own negligence. Each party to this contract is responsible for its own negligence. 6.2.2. Public Agency Language Only Each party (as 'indemnitor') agrees to indemnify, defend, and hold harmless the other party (as 'indemnitee') from and against any and all claims, losses, liability, costs, or expenses (including reasonable attorney's fees) (hereinafter collectively referred to as 'claims') arising out of bodily injury of any person (including death) or property damage but only to the extent that such claims which result in vicarious/derivative liability to the indemnitee, are caused by the act, omission, negligence, misconduct, or other fault of the indemnitor, its officers, officials, agents, employees, or volunteers." 6.3 Indemnification – Patent and Copyright The Contractor shall indemnify and hold harmless the State against any liability, including costs and expenses, for infringement of any patent, trademark or copyright arising out of Contract performance or use by the State of materials furnished or work performed under this Contract. The State shall reasonably notify the Contractor of any claim for which it may be liable under this paragraph. If the contractor is insured pursuant to A.R.S. § 41-621 and § 35-154, this section shall not apply. 6.4 Force Majeure 6.4.1 Except for payment of sums due, neither party shall be liable to the other nor deemed in default under this Contract if and to the extent that such party’s performance of this Contract is prevented by reason of force majeure. The term “force majeure”means an occurrence that is beyond the control of the party affected and occurs without its fault or negligence. Without limiting the foregoing, force majeure includes acts of God; acts of the public enemy; war; riots; strikes; mobilization; labor disputes; civil disorders; fire; flood; lockouts; injunctions-intervention-acts; or failures or refusals to act by government authority; and other similar occurrences beyond the control of the party declaring force majeure which such party is unable to prevent by exercising reasonable diligence. 6.4.2. Force Majeure shall not include the following occurrences: $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 6.4.2.1. Late delivery of equipment or materials caused by congestion at a manufacturer’s plant or elsewhere, or an oversold condition of the market; 6.4.2.2. Late performance by a subcontractor unless the delay arises out of a force majeure occurrence in accordance with this force majeure term and condition; or 6.4.2.3. Inability of either the Contractor or any subcontractor to acquire or maintain any required insurance, bonds, licenses or permits. 6.4.3. If either party is delayed at any time in the progress of the work by force majeure, the delayed party shall notify the other party in writing of such delay, as soon as is practicable and no later than the following working day, of the commencement thereof and shall specify the causes of such delay in such notice. Such notice shall be delivered or mailed certified-return receipt and shall make a specific reference to this article, thereby invoking its provisions. The delayed party shall cause such delay to cease as soon as practicable and shall notify the other party in writing when it has done so. The time of completion shall be extended by Contract Amendment for a period of time equal to the time that results or effects of such delay prevent the delayed party from performing in accordance with this Contract. 6.4.4. Any delay or failure in performance by either party hereto shall not constitute default hereunder or give rise to any claim for damages or loss of anticipated profits if, and to the extent that such delay or failure is caused by force majeure. 6.5 Third Party Antitrust Violations The Contractor assigns to the State any claim for overcharges resulting from antitrust violations to the extent that those violations concern materials or services supplied by third parties to the Contractor, toward fulfillment of this Contract. 7.0 Warranties 7.1 Liens The Contractor warrants that the materials supplied under this Contract are free of liens and shall remain free of liens. 7.2 Quality 7.2.1. Unless otherwise modified elsewhere in these terms and conditions, the Contractor warrants that, for one year after acceptance by the State of the materials, they shall be: 7.2.1.1. Of a quality to pass without objection in the trade under the Contract description; 7.2.1.2. Fit for the intended purposes for which the materials are used; 7.2.1.3. Within the variations permitted by the Contract and are of even kind, quantity, and quality within each unit and among all units; 7.2.1.4. Adequately contained, packaged and marked as the Contract may require; and 7.2.1.5. Conform to the written promises or affirmations of fact made by the Contractor. 7.3 Fitness The Contractor warrants that any material supplied to the State shall fully conform to all requirements of the Contract and all representations of the Contractor, and shall be fit for all purposes and uses required by the Contract. 7.4 Inspection/Testing The warranties set forth in subparagraphs 7.1 through 7.3 of this paragraph are not affected by inspection or testing of or payment for the materials by the State. 7.5 Compliance with Laws The materials and services supplied under this Contract shall comply with all applicable Federal, state and local laws, and the Contractor shall maintain all applicable license and permit requirements. 7.6 Survival of Rights and Obligations after Contract Expiration or Termination 7.6.1. Contractor's Representations and Warranties. All representations and warranties made by the Contractor under this Contract shall survive the expiration or termination hereof. In addition, the parties hereto acknowledge that pursuant to A.R.S. § 12-510, except as provided in A.R.S. § 12-529, the State is not subject to or barred by any limitations of actions prescribed in A.R.S., Title 12, Chapter 5. 7.6.2. Purchase Orders. The Contractor shall, in accordance with all terms and conditions of the Contract, fully perform and shall be obligated to comply with all purchase orders received by the Contractor prior to the expiration or termination hereof, unless otherwise directed in writing by the Procurement Officer, including, without limitation, all purchase orders received prior to but not fully performed and satisfied at the expiration or termination of this Contract. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 8.0 State's Contractual Remedies 8.1 Right to Assurance If the State in good faith has reason to believe that the Contractor does not intend to, or is unable to perform or continue performing under this Contract, the Procurement Officer may demand in writing that the Contractor give a written assurance of intent to perform. Failure by the Contractor to provide written assurance within the number of Days specified in the demand may, at the State’s option, be the basis for terminating the Contract under the Uniform Terms and Conditions or other rights and remedies available by law or provided by the contract. 8.2 Stop Work Order 8.2.1. The State may, at any time, by written order to the Contractor, require the Contractor to stop all or any part, of the work called for by this Contract for period(s) of days indicated by the State after the order is delivered to the Contractor. The order shall be specifically identified as a stop work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. 8.2.2. If a stop work order issued under this clause is canceled or the period of the order or any extension expires, the Contractor shall resume work. The Procurement Officer shall make an equitable adjustment in the delivery schedule or Contract price, or both, and the Contract shall be amended in writing accordingly. 8.3 Non-exclusive Remedies The rights and the remedies of the State under this Contract are not exclusive. 8.4 Nonconforming Tender Materials or services supplied under this Contract shall fully comply with the Contract. The delivery of materials or services or a portion of the materials or services that do not fully comply constitutes a breach of contract. On delivery of nonconforming materials or services, the State may terminate the Contract for default under applicable termination clauses in the Contract, exercise any of its rights and remedies under the Uniform Commercial Code, or pursue any other right or remedy available to it. 8.5 Right of Offset The State shall be entitled to offset against any sums due the Contractor, any expenses or costs incurred by the State, or damages assessed by the State concerning the Contractor’s non-conforming performance or failure to perform the Contract, including expenses, costs and damages described in the Uniform Terms and Conditions. 9.0 Contract Termination 9.1 Cancellation for Conflict of Interests Pursuant to A.R.S. § 38-511, the State may cancel this Contract within three (3) years after Contract execution without penalty or further obligation if any person significantly involved in initiating, negotiating, securing, drafting or creating the Contract on behalf of the State is or becomes at any time while the Contract or an extension of the Contract is in effect an employee of or a consultant to any other party to this Contract with respect to the subject matter of the Contract. The cancellation shall be effective when the Contractor receives written notice of the cancellation unless the notice specifies a later time. If the Contractor is a political subdivision of the State, it may also cancel this Contract as provided in A.R.S. § 38- 511. 9.2 Gratuities The State may, by written notice, terminate this Contract, in whole or in part, if the State determines that employment or a Gratuity was offered or made by the Contractor or a representative of the Contractor to any officer or employee of the State for the purpose of influencing the outcome of the procurement or securing the Contract, an amendment to the Contract, or favorable treatment concerning the Contract, including the making of any determination or decision about contract performance. The State, in addition to any other rights or remedies, shall be entitled to recover exemplary damages in the amount of three times the value of the Gratuity offered by the Contractor. 9.3 Suspension or Debarment The State may, by written notice to the Contractor, immediately terminate this Contract if the State determines that the Contractor has been debarred, suspended or otherwise lawfully prohibited from participating in any public procurement activity, including but not limited to, being disapproved as a subcontractor of any public procurement unit or other governmental body. Submittal of an offer or execution of a contract shall attest that the contractor is not currently suspended or debarred. If the contractor becomes suspended or debarred, the contractor shall immediately notify the State. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Uniform Terms and Conditions State of Arizona State Procurement Office 100 North 15th Avenue, Suite 402 Phoenix, AZ 85007 3$*(2) 9.4 Termination for Convenience The State reserves the right to terminate the Contract, in whole or in part at any time when in the best interest of the State, without penalty or recourse. Upon receipt of the written notice, the Contractor shall stop all work, as directed in the notice, notify all subcontractors of the effective date of the termination and minimize all further costs to the State. In the event of termination under this paragraph, all documents, data and reports prepared by the Contractor under the Contract shall become the property of and be delivered to the State upon demand. The Contractor shall be entitled to receive just and equitable compensation for work in progress, work completed and materials accepted before the effective date of the termination. The cost principles and procedures provided in A.A.C. R2-7-701 shall apply. 9.5 Termination for Default 9.5.1. In addition to the rights reserved in the contract, the State may terminate the Contract in whole or in part due to the failure of the Contractor to comply with any term or condition of the Contract, to acquire and maintain all required insurance policies, bonds, licenses and permits, or to make satisfactory progress in performing the Contract. The Procurement Officer shall provide written notice of the termination and the reasons for it to the Contractor. 9.5.2. Upon termination under this paragraph, all goods, materials, documents, data and reports prepared by the Contractor under the Contract shall become the property of and be delivered to the State on demand. 9.5.3. The State may, upon termination of this Contract, procure, on terms and in the manner that it deems appropriate, materials or services to replace those under this Contract. The Contractor shall be liable to the State for any excess costs incurred by the State in procuring materials or services in substitution for those due from the Contractor. 9.6 Continuation of Performance Through Termination The Contractor shall continue to perform, in accordance with the requirements of the Contract, up to the date of termination, as directed in the termination notice. 10.0 Contract Claims 10.1 Contract Claims All contract claims or controversies under this Contract shall be resolved according to A.R.S. Title 41, Chapter 23, Article 9, and rules adopted thereunder. 11.0 Arbitration 11.1 Arbitration The parties to this Contract agree to resolve all disputes arising out of or relating to this contract through arbitration, after exhausting applicable administrative review, to the extent required by A.R.S. § 12-1518, except as may be required by other applicable statutes (Title 41). 12.0 Comments Welcome 12.1 Comments Welcome The State Procurement Office periodically reviews the Uniform Terms and Conditions and welcomes any comments you may have. Please submit your comments to: State Procurement Administrator, State Procurement Office, 100 North 15th Avenue, Suite 201, Phoenix, Arizona, 85007. End of Terms and Conditions $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $2,080,000 Annual Political Subdivision Spend 2,500,000 Total Spend 4,580,000 State of Tennessee Michael Perry Director Name 615-741-3625 Mike.Perry@tn.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Laitin Beecham, Category Specialist State Point of Contact Name and Title 615-291-5794 Laitin.Beecham@tn.gov Phone Email Please email completed “Intent to Participate” document by March 12, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 6WDWHRI7HQQHVVHH3DUWLFLSDWLQJ$GGHQGXP7HUPVDQG&RQGLWLRQV'5$)7 67$7(2)7(11(66((3$57,&,3$7,1*$''(1'80 721$6325)3 60$//3$&.$*('(/,9(5<6(59,&(6 $ 6&23(7KLV6WDWHRI7HQQHVVHH3DUWLFLSDWLQJ$GGHQGXPKHUHLQDIWHU³&RQWUDFW´E\DQG EHWZHHQWKH6WDWHRI7HQQHVVHH³KHUHLQDIWHU³6WDWH´DQG&RPSDQ\LHVKHUHLQDIWHU ³&RQWUDFWRU´LVIRUWKHSURYLVLRQRI6PDOO3DFNDJH'HOLYHU\6HUYLFHV 7KH6WDWHPD\SXUFKDVHDQGWKH&RQWUDFWRUVKDOOSURYLGHDOOJRRGVDQGVHUYLFHVLQFOXGLQJ LQERXQGDQGRXWERXQG86GRPHVWLFDQGLQWHUQDWLRQDOGRRUWRGRRUH[SUHVVVPDOOSDFNDJHDLUDQG H[SHGLWHGJURXQGLQWUDVWDWHLQWHUVWDWHDQGLQWHUQDWLRQDOGHOLYHU\VHUYLFHVRIIHUHGXQGHUWKH 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)RUDGGLWLRQDOSURJUDPHOLJLELOLW\LQIRUPDWLRQYLVLW KWWSVZZZWQJRYJHQHUDOVHUYLFHVSURFXUHPHQWFHQWUDOSURFXUHPHQWRIILFHFSRJRYHUQRUVRIILFH RIGLYHUVLW\EXVLQHVVHQWHUSULVHJRGEHSURJUDPHOLJLELOLW\KWPO ,QVWUXFWLRQV $VSDUWRIWKLV,QYLWDWLRQWR%LGWKHUHVSRQGHQWVKRXOGFRPSOHWHWKH'LYHUVLW\8WLOL]DWLRQ3ODQEHORZ 7RDVVLVWLQ\RXUHIIRUWWRVHHNDQGVROLFLWWKHSDUWLFLSDWLRQRIGLYHUVLW\EXVLQHVVHVRQWKLVVROLFLWDWLRQ DGLUHFWRU\RIFHUWLILHG'LYHUVLW\%XVLQHVV(QWHUSULVHILUPVPD\EHIRXQGRQWKH6WDWH VZHEVLWHDW KWWSVWQGLYHUVLW\VRIWZDUHFRP)URQW(QG9HQGRU6HDUFK3XEOLFDVS"71 WQ ;,' GLUHFWRU\RUE\ FDOOLQJ*R'%(WROOIUHHDW $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 5(6321'(17 6',9(56,7<87,/,=$7,213/$1 5HVSRQGHQW V&RPSDQ\1DPH 6ROLFLWDWLRQ(YHQW1DPH(YHQW1XPEHU 5HVSRQGHQW V&RQWDFW1DPH 3KRQH (PDLO 'RHVWKH5HVSRQGHQWTXDOLI\DVWKHGLYHUVLW\EXVLQHVVHQWHUSULVH"BBB<HVBBB1R ,I\HVZKLFKGHVLJQDWLRQGRHVWKH5HVSRQGHQWTXDOLI\"BBB0%(BBB:%(BBB'6%(BBB6'9%(BB6%( &HUWLI\LQJ$JHQF\ (VWLPDWHGOHYHORISDUWLFLSDWLRQE\'%(VLIDZDUGHGDFRQWUDFWSXUVXDQWWRWKLV,7% 'LYHUVLW\%XVLQHVV,QIRUPDWLRQ/LVW DOOVXEFRQWUDFWRUVMRLQWYHQWXUHVDQG VXSSOLHUV RI &RQWUDFW (VWLPDWHG $PRXQW 0%(:%( 6'9%(6%( '6%( 'HVLJQDWLRQ &XUUHQWO\ &HUWLILHG <HVRU1R %XVLQHVV1DPH &RQWDFW1DPH &RQWDFW3KRQH %XVLQHVV1DPH &RQWDFW1DPH &RQWDFW3KRQH ,IDZDUGHGDFRQWUDFWZHFRQILUPRXUFRPPLWPHQWWRPDNHUHDVRQDEOHEXVLQHVVHIIRUWVWRPHHWRU H[FHHGWKHFRPPLWPHQWWRGLYHUVLW\DVUHSUHVHQWHGLQRXU'LYHUVLW\8WLOL]DWLRQ3ODQ:HVKDOODVVLVW WKH6WDWHLQPRQLWRULQJRXUSHUIRUPDQFHRIWKLVFRPPLWPHQWE\SURYLGLQJDVUHTXHVWHGDPRQWKO\ UHSRUWRISDUWLFLSDWLRQLQWKHSHUIRUPDQFHRIWKLV&RQWUDFWE\VPDOOEXVLQHVVHQWHUSULVHVDQG EXVLQHVVHVRZQHGE\PLQRULWLHVZRPHQVHUYLFHGLVDEOHGYHWHUDQVDQGSHUVRQVZLWKGLVDELOLWLHV 6XFKUHSRUWVVKDOOEHSURYLGHGWRWKHVWDWHRI7HQQHVVHH*RYHUQRU V2IILFHRI'LYHUVLW\%XVLQHVV (QWHUSULVHLQWKH71'LYHUVLW\6RIWZDUHDYDLODEOHRQOLQHDW KWWSVWQGLYHUVLW\VRIWZDUHFRP)URQW(QG6WDUW&HUWLILFDWLRQDVS"71 WQ ;,' :HIXUWKHUDJUHHWRUHTXHVWLQZULWLQJDQGUHFHLYHSULRUDSSURYDOIURPWKH&HQWUDO3URFXUHPHQW2IILFH IRUDQ\FKDQJHVWRWKHXVHRIWKHDERYHOLVWHGGLYHUVLW\EXVLQHVVHV $XWKRUL]HG6LJQDWXUHBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB'DWHBBBBBBBBBBBBBBBBB 3ULQWHG1DPHDQG7LWOHRI6LJQDWRU\BBBBBBBBBBBBBBBBBBBBBBBBBBBBBB $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. 6WDWHRI2KLR6WDQGDUG7HUPVDQG&RQGLWLRQV WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 2UGHURI3ULRULW\7KH6WDWHRI2KLR6WDQGDUG&RQWUDFW7HUPVDQG&RQGLWLRQVDUHKHUHE\LQFRUSRUDWHGLQWRWKLV3DUWLFLSDWLQJ $GGHQGXP3$DQGVKDOOEHELQGLQJRQWKHFRQWUDFWRU,IWKHUHLVDQ\LQFRQVLVWHQF\RUFRQIOLFWEHWZHHQWKH3$$JUHHPHQW DQGWKH2KLR7HUPVDQG&RQGLWLRQVWKH2KLR7HUPVDQG&RQGLWLRQVZLOOSUHYDLO1RWZLWKVWDQGLQJDQ\WKLQJWRWKHFRQWUDU\DOO SULFLQJVKDOOEHJRYHUQHGVROHO\E\WKHWHUPVRIWKH&RQVRUWLXP&RQWUDFW &RRSHUDWLYH3XUFKDVLQJ&RQWUDFW7KLV&RQWUDFWPD\EHUHOLHGXSRQE\2KLRLQVWLWXWLRQVRIKLJKHUHGXFDWLRQDQG2KLRSROLWLFDO VXEGLYLVLRQV2KLRSROLWLFDOVXEGLYLVLRQVLQFOXGHDQ\FRXQW\WRZQVKLSPXQLFLSDOFRUSRUDWLRQVFKRROGLVWULFWFRQVHUYDQF\ 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&RQWUDFWRUPXVWLGHQWLI\WKHFKHFNDVD³5HYHQXH6KDUH´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nnual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $1,012,622 Annual Political Subdivision Spend $2,912,092 Total Spend $3,924,714.64 State of Ohio Kelly Sanders, State CPO Director Name 614-466-5108 Teri.Purr@das.ohio.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes տ No ܈ (Click appropriate box) Megan Wampler State Point of Contact Name and Title $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 614-752-0032 megan.wampler@das.ohio.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I. PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II. TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $65,041.50 Annual Political Subdivision Spend $13,980.40 Total Spend $79,021.90 State of Delaware Peter Korolyk Deputy Director Name 302-857-4503 peter.korolyk@delaware.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes տ No ܈ (Click appropriate box) Takishia Kiah State Point of Contact Name and Title 302-857-4551 Takishia.kiah@delaware.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org me $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $150,000.00 Annual Political Subdivision Spend N/A Total Spend $150,000.00 State of New Mexico Mark Hayden Director Name (505) 469-7653 Mark.Hayden@state.nm.us Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Natalie Martinez, Bureau Chief State Point of Contact Name and Title (505) 690-5977 Natalie.Martinez1@state.nm.us Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW State of New Mexico additional Terms & Conditions 1.Taxes: 7KH&RQWUDFWRUVKDOOEHUHLPEXUVHGE\WKH3URFXULQJ$JHQF\IRUDSSOLFDEOH1HZ0H[LFRJURVVUHFHLSWVWD[HVH[FOXGLQJ LQWHUHVWRUSHQDOWLHVDVVHVVHGRQWKH&RQWUDFWRUE\DQ\DXWKRULW\PLEASE NOTE NO PROPERTY TAX WILL BE PAID TO THE CONTRACTOR BY THE STATE. 7KHSD\PHQWRIWD[HVIRUDQ\PRQH\UHFHLYHGXQGHUWKLV $JUHHPHQWVKDOOEHWKH&RQWUDFWRU VVROHUHVSRQVLELOLW\DQGVKRXOGEHUHSRUWHGXQGHUWKH&RQWUDFWRU V)HGHUDODQG6WDWHWD[ LGHQWLILFDWLRQQXPEHUV &RQWUDFWRUDQGDQ\DQGDOOVXEFRQWUDFWRUVVKDOOSD\DOO)HGHUDOVWDWHDQGORFDOWD[HVDSSOLFDEOHWRLWVRSHUDWLRQDQGDQ\ SHUVRQVHPSOR\HGE\WKH&RQWUDFWRU&RQWUDFWRUVKDOOUHTXLUHDOOVXEFRQWUDFWRUVWRKROGWKH3URFXULQJ$JHQF\KDUPOHVV IURPDQ\UHVSRQVLELOLW\IRUWD[HVGDPDJHVDQGLQWHUHVWLIDSSOLFDEOHFRQWULEXWLRQVUHTXLUHGXQGHU)HGHUDODQGRUVWDWH DQGORFDOODZVDQGUHJXODWLRQVDQGDQ\RWKHUFRVWVLQFOXGLQJWUDQVDFWLRQSULYLOHJHWD[HVXQHPSOR\PHQWFRPSHQVDWLRQ LQVXUDQFH6RFLDO6HFXULW\DQG:RUNHU¶V&RPSHQVDWLRQ '5HWDLQDJH 5HVHUYHG (3HUIRUPDQFH%RQG 5HVHUYHG 2.Term: 7+,6$*5((0(176+$//127%(&20(())(&7,9(817,/$33529(',1:5,7,1*%<7+(67$7( 385&+$6,1*$*(177KLV$JUHHPHQWVKDOOEHJLQRQGDWHDSSURYHGE\WKH6WDWH3XUFKDVLQJ$JHQWLIWKH6WDWH 3XUFKDVLQJ$JHQWKDVVLJQHGWKLV$JUHHPHQWDQGHQGRQ'$7(7KHDJHQF\UHVHUYHVWKHULJKWWRUHQHZWKHFRQWUDFWRQ DQDQQXDOEDVLVE\PXWXDO$JUHHPHQWQRWH[FHHGDWRWDORI\HDUVLQDFFRUGDQFHZLWK106$ Termination: $*URXQGV7KH3URFXULQJ$JHQF\PD\WHUPLQDWHWKLV$JUHHPHQWIRUFRQYHQLHQFHRUFDXVH7KH&RQWUDFWRUPD\RQO\ WHUPLQDWHWKLV$JUHHPHQWEDVHGXSRQWKH3URFXULQJ$JHQF\¶VXQFXUHGPDWHULDOEUHDFKRIWKLV$JUHHPHQW %1RWLFH3URFXULQJ$JHQF\2SSRUWXQLW\WR&XUH ([FHSWDVRWKHUZLVHSURYLGHGLQVXESDUDJUDSK$RIWKLV&ODXVHDQGWKH$SSURSULDWLRQV&ODXVHRIWKLV $JUHHPHQWWKH3URFXULQJ$JHQF\VKDOOJLYH&RQWUDFWRUZULWWHQQRWLFHRIWHUPLQDWLRQDWOHDVWWKLUW\GD\VSULRUWRWKH LQWHQGHGGDWHRIWHUPLQDWLRQ &RQWUDFWRUVKDOOJLYH3URFXULQJ$JHQF\ZULWWHQQRWLFHRIWHUPLQDWLRQDWOHDVWWKLUW\GD\VSULRUWRWKH LQWHQGHGGDWHRIWHUPLQDWLRQZKLFKQRWLFHVKDOOLLGHQWLI\DOOWKH3URFXULQJ$JHQF\¶VPDWHULDOEUHDFKHVRIWKLV$JUHHPHQW XSRQ ZKLFK WKH WHUPLQDWLRQ LV EDVHG DQG LLVWDWH ZKDW WKH 3URFXULQJ $JHQF\ PXVW GR WR FXUH VXFK PDWHULDO EUHDFKHV&RQWUDFWRU¶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¶VVROH OLDELOLW\XSRQWHUPLQDWLRQVKDOOEHWRSD\IRUDFFHSWDEOHZRUNSHUIRUPHGSULRUWRWKH&RQWUDFWRU¶VUHFHLSWRULVVXDQFHRID QRWLFHRIWHUPLQDWLRQSURYLGHGKRZHYHUWKDWDQRWLFHRIWHUPLQDWLRQVKDOOQRWQXOOLI\RURWKHUZLVHDIIHFWHLWKHUSDUW\¶V OLDELOLW\IRUSUHWHUPLQDWLRQGHIDXOWVXQGHURUEUHDFKHVRIWKLV$JUHHPHQW7KH&RQWUDFWRUVKDOOVXEPLWDQLQYRLFHIRUVXFK ZRUNZLWKLQWKLUW\GD\VRIUHFHLYLQJRUVHQGLQJWKHQRWLFHRIWHUPLQDWLRQTHIS PROVISION IS NOT EXCLUSIVE AND DOES NOT WAIVE THE PROCURING AGENCY’S OTHER LEGAL RIGHTS AND REMEDIES CAUSED BY THE CONTRACTOR'S DEFAULT/BREACH OF THIS AGREEMENT. 4.Appropriations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tatus of Contractor: 7KH&RQWUDFWRUDQGLWVDJHQWVDQGHPSOR\HHVDUHLQGHSHQGHQWFRQWUDFWRUVSHUIRUPLQJSURIHVVLRQDORUJHQHUDOVHUYLFHVIRU WKH3URFXULQJ$JHQF\DQGDUHQRWHPSOR\HHVRIWKH6WDWHRI1HZ0H[LFR7KH&RQWUDFWRUDQGLWVDJHQWVDQGHPSOR\HHV VKDOOQRWDFFUXHOHDYHUHWLUHPHQWLQVXUDQFHERQGLQJXVHRIVWDWHYHKLFOHVRUDQ\RWKHUEHQHILWVDIIRUGHGWRHPSOR\HHVRI 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NewMexicoAdministrationReportingandFees: $OOFRQWUDFWVDQG3XUFKDVH2UGHUVDULVLQJRXWRIWKLVDJUHHPHQWVKDOOEHGHHPHGWRLQFOXGHDQ$GPLQLVWUDWLYH)HHDVVHVVPHQW DWWKHUDWHRI percent (1.00 %) IRUWKHJURVVWRWDOVDOHVDQGRWKHUUHYHQXHVLQFOXGLQJFRPPLVVLRQVDQGIHHVFKDUJHG7KLV DVVHVVPHQWVKDOODSSO\WRDOO1HZ0H[LFRVWDWHDJHQFLHVDQGORFDOSXEOLFERGLHV³Gross total sales”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³State Purchasing Division.”7KLVFRQWUDFWQXPEHU##-00000-##-##### PXVWEHLQFOXGHGRQDOOSD\PHQWVDQG4XDUWHUO\6DOHV5HSRUWV 5HPLW&KHFNVWR 6WDWH3XUFKDVLQJ'LYLVLRQ 6W)UDQFLV'ULYH5RRP 32%R[ 6DQWD)H10 $WWQ&RPSOLDQFH2IILFHU 6DPSOH5HSRUWVFDQEHIRXQGDW KWWSZZZJHQHUDOVHUYLFHVVWDWHQPXVVWDWHSXUFKDVLQJUHVRXUFHVDQGLQIRUPDWLRQDVS[9HQGRUV (PDLOFRPSOHWHGUHSRUWVWR*6'4XDUWHUO\8VDJH5#VWDWHQPXV )RUTXHVWLRQVUHJDUGLQJWKH$GPLQLVWUDWLYH)HHVDQG4XDUWHUO\6DOHV5HSRUWVFRQWDFWWKH&RPSOLDQFH2IILFHUDW RU WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $5,374,255.97 Annual Political Subdivision Spend Unavailable Total Spend $5,374,255.97 State of Virginia Pete Stamps Director Name 804-786-0079 pete.stamps@dgs.virginia.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Monique Curley State Point of Contact Name and Title 804-786-5412 monique.curley@dgs.virginia.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org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³$17,',6&5,0,1$7,21´VHHF $VENDORS MANUAL% 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aluePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend $275,000.00 (approximate) Annual Political Subdivision Spend Not precisely known, Total Spend $275,000.00 State of Vermont Deborah A. Damore Director Name 802-828-5784 deborah.damore@vermont.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No տ (Click appropriate box) Trevor R. Lewis, State Commodity Procurement Administrator State Point of Contact Name and Title 802 828 2217 Trevor.R.Lewis@vermont.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Attachment C - Page 1 of 5 ATTACHMENT CSTANDARD STATE PROVISIONS FOR CONTRACTS AND GRANTS REVISED DECEMBER 15, 2017 1. Definitions: )RUSXUSRVHVRIWKLV$WWDFKPHQW³3DUW\´VKDOOPHDQWKH&RQWUDFWRU*UDQWHHRU6XEUHFLSLHQWZLWKZKRP WKH6WDWHRI9HUPRQWLVH[HFXWLQJWKLV$JUHHPHQWDQGFRQVLVWHQWZLWKWKHIRUPRIWKH$JUHHPHQW³$JUHHPHQW´VKDOOPHDQ WKHVSHFLILFFRQWUDFWRUJUDQWWRZKLFKWKLVIRUPLVDWWDFKHG 2. Entire Agreement: 7KLV$JUHHPHQWZKHWKHULQWKHIRUPRIDFRQWUDFW6WDWHIXQGHGJUDQWRU)HGHUDOO\IXQGHGJUDQW UHSUHVHQWVWKHHQWLUHDJUHHPHQWEHWZHHQWKHSDUWLHVRQWKHVXEMHFWPDWWHU$OOSULRUDJUHHPHQWVUHSUHVHQWDWLRQVVWDWHPHQWV QHJRWLDWLRQVDQGXQGHUVWDQGLQJVVKDOOKDYHQRHIIHFW 3. Governing Law, Jurisdiction and Venue; No Waiver of Jury Trial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overeign Immunity: 7KH6WDWHUHVHUYHVDOOLPPXQLWLHVGHIHQVHVULJKWVRUDFWLRQVDULVLQJRXWRIWKH6WDWH¶VVRYHUHLJQ VWDWXVRUXQGHUWKH(OHYHQWK$PHQGPHQWWRWKH8QLWHG6WDWHV&RQVWLWXWLRQ1RZDLYHURIWKH6WDWH¶VLPPXQLWLHVGHIHQVHV ULJKWVRUDFWLRQVVKDOOEHLPSOLHGRURWKHUZLVHGHHPHGWRH[LVWE\UHDVRQRIWKH6WDWH¶VHQWU\LQWRWKLV$JUHHPHQW 5. No Employee Benefits For Party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ndependence:7KH3DUW\ZLOODFWLQDQLQGHSHQGHQWFDSDFLW\DQGQRWDVRIILFHUVRUHPSOR\HHVRIWKH6WDWH 7. Defense and Indemnity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¶IHHVFROOHFWLRQFRVWV RURWKHUFRVWVRIWKH3DUW\RUDQ\WKLUGSDUW\ 8. Insurance:%HIRUHFRPPHQFLQJZRUNRQWKLV$JUHHPHQWWKH3DUW\PXVWSURYLGHFHUWLILFDWHVRILQVXUDQFHWRVKRZWKDW WKHIROORZLQJPLQLPXPFRYHUDJHVDUHLQHIIHFW,WLVWKHUHVSRQVLELOLW\RIWKH3DUW\WRPDLQWDLQFXUUHQWFHUWLILFDWHVRI LQVXUDQFHRQILOHZLWKWKH6WDWHWKURXJKWKHWHUPRIWKLV$JUHHPHQW1RZDUUDQW\LVPDGHWKDWWKHFRYHUDJHVDQGOLPLWVOLVWHG $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Attachment C - Page 2 of 5 KHUHLQDUHDGHTXDWHWRFRYHUDQGSURWHFWWKHLQWHUHVWVRIWKH3DUW\IRUWKH3DUW\¶VRSHUDWLRQV7KHVHDUHVROHO\PLQLPXPVWKDW KDYHEHHQHVWDEOLVKHGWRSURWHFWWKHLQWHUHVWVRIWKH6WDWH Workers Compensation:LWKUHVSHFWWRDOORSHUDWLRQVSHUIRUPHGWKH3DUW\VKDOOFDUU\ZRUNHUV¶FRPSHQVDWLRQLQVXUDQFHLQ DFFRUGDQFHZLWKWKHODZVRIWKH6WDWHRI9HUPRQW9HUPRQWZLOODFFHSWDQRXWRIVWDWHHPSOR\HU VZRUNHUV¶FRPSHQVDWLRQ FRYHUDJHZKLOHRSHUDWLQJLQ9HUPRQWSURYLGHGWKDWWKHLQVXUDQFHFDUULHULVOLFHQVHGWRZULWHLQVXUDQFHLQ9HUPRQWDQGDQ DPHQGDWRU\HQGRUVHPHQWLVDGGHGWRWKHSROLF\DGGLQJ9HUPRQWIRUFRYHUDJHSXUSRVHV2WKHUZLVHWKHSDUW\VKDOOVHFXUHD 9HUPRQWZRUNHUV¶FRPSHQVDWLRQSROLF\LIQHFHVVDU\WRFRPSO\ZLWK9HUPRQWODZ General Liability and Property Damage:LWKUHVSHFWWRDOORSHUDWLRQVSHUIRUPHGXQGHUWKLV$JUHHPHQWWKH3DUW\VKDOO FDUU\JHQHUDOOLDELOLW\LQVXUDQFHKDYLQJDOOPDMRUGLYLVLRQVRIFRYHUDJHLQFOXGLQJEXWQRWOLPLWHGWR 3UHPLVHV2SHUDWLRQV 3URGXFWVDQG&RPSOHWHG2SHUDWLRQV 3HUVRQDO,QMXU\/LDELOLW\ &RQWUDFWXDO/LDELOLW\ 7KHSROLF\VKDOOEHRQDQRFFXUUHQFHIRUPDQGOLPLWVVKDOOQRWEHOHVVWKDQ (DFK2FFXUUHQFH *HQHUDO$JJUHJDWH 3URGXFWV&RPSOHWHG2SHUDWLRQV$JJUHJDWH 3HUVRQDO $GYHUWLVLQJ,QMXU\ Automotive Liability: 7KH3DUW\VKDOOFDUU\DXWRPRWLYHOLDELOLW\LQVXUDQFHFRYHULQJDOOPRWRUYHKLFOHVLQFOXGLQJKLUHGDQG QRQRZQHGFRYHUDJHXVHGLQFRQQHFWLRQZLWKWKH$JUHHPHQW/LPLWVRIFRYHUDJHVKDOOQRWEHOHVVWKDQFRPELQHG VLQJOHOLPLW,ISHUIRUPDQFHRIWKLV$JUHHPHQWLQYROYHVFRQVWUXFWLRQRUWKHWUDQVSRUWRISHUVRQVRUKD]DUGRXVPDWHULDOV OLPLWVRIFRYHUDJHVKDOOQRWEHOHVVWKDQFRPELQHGVLQJOHOLPLW Additional Insured.7KH*HQHUDO/LDELOLW\DQG3URSHUW\'DPDJHFRYHUDJHVUHTXLUHGIRUSHUIRUPDQFHRIWKLV$JUHHPHQWVKDOO LQFOXGHWKH6WDWHRI9HUPRQWDQGLWVDJHQFLHVGHSDUWPHQWVRIILFHUVDQGHPSOR\HHVDV$GGLWLRQDO,QVXUHGV,ISHUIRUPDQFH RIWKLV$JUHHPHQWLQYROYHVFRQVWUXFWLRQRUWKHWUDQVSRUWRISHUVRQVRUKD]DUGRXVPDWHULDOVWKHQWKHUHTXLUHG$XWRPRWLYH /LDELOLW\FRYHUDJHVKDOOLQFOXGHWKH6WDWHRI9HUPRQWDQGLWVDJHQFLHVGHSDUWPHQWVRIILFHUVDQGHPSOR\HHVDV$GGLWLRQDO ,QVXUHGV&RYHUDJHVKDOOEHSULPDU\DQGQRQFRQWULEXWRU\ZLWKDQ\RWKHULQVXUDQFHDQGVHOILQVXUDQFH Notice of Cancellation or Change.7KHUHVKDOOEHQRFDQFHOODWLRQFKDQJHSRWHQWLDOH[KDXVWLRQRIDJJUHJDWHOLPLWVRUQRQ UHQHZDORILQVXUDQFHFRYHUDJHVZLWKRXWWKLUW\GD\VZULWWHQSULRUZULWWHQQRWLFHWRWKH6WDWH 9. Reliance by the State on Representations: $OOSD\PHQWVE\WKH6WDWHXQGHUWKLV$JUHHPHQWZLOOEHPDGHLQUHOLDQFH XSRQWKHDFFXUDF\RIDOOUHSUHVHQWDWLRQVPDGHE\WKH3DUW\LQDFFRUGDQFHZLWKWKLV$JUHHPHQWLQFOXGLQJEXWQRWOLPLWHGWR ELOOVLQYRLFHVSURJUHVVUHSRUWVDQGRWKHUSURRIVRIZRUN 10. False Claims Act: 7KH3DUW\DFNQRZOHGJHVWKDWLWLVVXEMHFWWRWKH9HUPRQW)DOVH&ODLPV$FWDVVHWIRUWKLQ96$ et seq. ,IWKH3DUW\YLRODWHVWKH9HUPRQW)DOVH&ODLPV$FWLWVKDOOEHOLDEOHWRWKH6WDWHIRUFLYLOSHQDOWLHVWUHEOH GDPDJHVDQGWKHFRVWVRIWKHLQYHVWLJDWLRQDQGSURVHFXWLRQRIVXFKYLRODWLRQLQFOXGLQJDWWRUQH\¶VIHHVH[FHSWDVWKHVDPH PD\EHUHGXFHGE\DFRXUWRIFRPSHWHQWMXULVGLFWLRQ7KH3DUW\¶VOLDELOLW\WRWKH6WDWHXQGHUWKH)DOVH&ODLPV$FWVKDOOQRW EHOLPLWHGQRWZLWKVWDQGLQJDQ\DJUHHPHQWRIWKH6WDWHWRRWKHUZLVHOLPLW3DUW\¶VOLDELOLW\ 11. Whistleblower Protections:7KH3DUW\VKDOOQRWGLVFULPLQDWHRUUHWDOLDWHDJDLQVWRQHRILWVHPSOR\HHVRUDJHQWVIRU GLVFORVLQJLQIRUPDWLRQFRQFHUQLQJDYLRODWLRQRIODZIUDXGZDVWHDEXVHRIDXWKRULW\RUDFWVWKUHDWHQLQJKHDOWKRUVDIHW\ LQFOXGLQJEXWQRWOLPLWHGWRDOOHJDWLRQVFRQFHUQLQJWKH)DOVH&ODLPV$FW)XUWKHUWKH3DUW\VKDOOQRWUHTXLUHVXFKHPSOR\HHV RUDJHQWVWRIRUHJRPRQHWDU\DZDUGVDVDUHVXOWRIVXFKGLVFORVXUHVQRUVKRXOGWKH\EHUHTXLUHGWRUHSRUWPLVFRQGXFWWRWKH 3DUW\RULWVDJHQWVSULRUWRUHSRUWLQJWRDQ\JRYHUQPHQWDOHQWLW\DQGRUWKHSXEOLF 12. Location of State Data: 1R6WDWHGDWDUHFHLYHGREWDLQHGRUJHQHUDWHGE\WKH3DUW\LQFRQQHFWLRQZLWKSHUIRUPDQFH XQGHUWKLV$JUHHPHQWVKDOOEHSURFHVVHGWUDQVPLWWHGVWRUHGRUWUDQVIHUUHGE\DQ\PHDQVRXWVLGHWKHFRQWLQHQWDO8QLWHG 6WDWHVH[FHSWZLWKWKHH[SUHVVZULWWHQSHUPLVVLRQRIWKH6WDWH 13. Records Available for Audit: 7KH3DUW\VKDOOPDLQWDLQDOOUHFRUGVSHUWDLQLQJWRSHUIRUPDQFHXQGHUWKLVDJUHHPHQW ³5HFRUGV´PHDQVDQ\ZULWWHQRUUHFRUGHGLQIRUPDWLRQUHJDUGOHVVRISK\VLFDOIRUPRUFKDUDFWHULVWLFVZKLFKLVSURGXFHGRU $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Attachment C - Page 3 of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air Employment Practices and Americans with Disabilities Act:3DUW\DJUHHVWRFRPSO\ZLWKWKHUHTXLUHPHQWRI 96$&KDSWHU6XEFKDSWHUUHODWLQJWRIDLUHPSOR\PHQWSUDFWLFHVWRWKHIXOOH[WHQWDSSOLFDEOH3DUW\VKDOODOVRHQVXUH WRWKHIXOOH[WHQWUHTXLUHGE\WKH$PHULFDQVZLWK'LVDELOLWLHV$FWRIDVDPHQGHGWKDWTXDOLILHGLQGLYLGXDOVZLWK GLVDELOLWLHVUHFHLYHHTXLWDEOHDFFHVVWRWKHVHUYLFHVSURJUDPVDQGDFWLYLWLHVSURYLGHGE\WKH3DUW\XQGHUWKLV$JUHHPHQW 15. Set Off: 7KH6WDWHPD\VHWRIIDQ\VXPVZKLFKWKH3DUW\RZHVWKH6WDWHDJDLQVWDQ\VXPVGXHWKH3DUW\XQGHUWKLV $JUHHPHQWSURYLGHGKRZHYHUWKDWDQ\VHWRIIRIDPRXQWVGXHWKH6WDWHRI9HUPRQWDVWD[HVVKDOOEHLQDFFRUGDQFHZLWK WKHSURFHGXUHVPRUHVSHFLILFDOO\SURYLGHGKHUHLQDIWHU 16. Taxes Due to the State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axation of Purchases:$OO6WDWHSXUFKDVHVPXVWEHLQYRLFHGWD[IUHH$QH[HPSWLRQFHUWLILFDWHZLOOEHIXUQLVKHGXSRQ UHTXHVWZLWKUHVSHFWWRRWKHUZLVHWD[DEOHLWHPV 18. Child Support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ub-Agreements:3DUW\VKDOOQRWDVVLJQVXEFRQWUDFWRUVXEJUDQWWKHSHUIRUPDQFHRIWKLV$JUHHPHQWRUDQ\SRUWLRQ WKHUHRIWRDQ\RWKHU3DUW\ZLWKRXWWKHSULRUZULWWHQDSSURYDORIWKH6WDWH3DUW\VKDOOEHUHVSRQVLEOHDQGOLDEOHWRWKH6WDWH IRUDOODFWVRURPLVVLRQVRIVXEFRQWUDFWRUVDQGDQ\RWKHUSHUVRQSHUIRUPLQJZRUNXQGHUWKLV$JUHHPHQWSXUVXDQWWRDQ DJUHHPHQWZLWK3DUW\RUDQ\VXEFRQWUDFWRU ,QWKHFDVHWKLV$JUHHPHQWLVDFRQWUDFWZLWKDWRWDOFRVWLQH[FHVVRIWKH3DUW\VKDOOSURYLGHWRWKH6WDWHDOLVWRI DOOSURSRVHGVXEFRQWUDFWRUVDQGVXEFRQWUDFWRUV¶VXEFRQWUDFWRUVWRJHWKHUZLWKWKHLGHQWLW\RIWKRVHVXEFRQWUDFWRUV¶ZRUNHUV FRPSHQVDWLRQLQVXUDQFHSURYLGHUVDQGDGGLWLRQDOUHTXLUHGRUUHTXHVWHGLQIRUPDWLRQDVDSSOLFDEOHLQDFFRUGDQFHZLWK 6HFWLRQRI7KH9HUPRQW5HFRYHU\DQG5HLQYHVWPHQW$FWRI$FW1R 3DUW\VKDOOLQFOXGHWKHIROORZLQJSURYLVLRQVRIWKLV$WWDFKPHQW&LQDOOVXEFRQWUDFWVIRUZRUNSHUIRUPHGVROHO\IRUWKH6WDWH RI9HUPRQWDQGVXEFRQWUDFWVIRUZRUNSHUIRUPHGLQWKH6WDWHRI9HUPRQW6HFWLRQ³)DOVH&ODLPV$FW´6HFWLRQ ³:KLVWOHEORZHU 3URWHFWLRQV´ 6HFWLRQ ³/RFDWLRQ RI 6WDWH 'DWD´ 6HFWLRQ ³)DLU (PSOR\PHQW 3UDFWLFHV DQG $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Attachment C - Page 4 of 5 $PHULFDQVZLWK'LVDELOLWLHV$FW´6HFWLRQ³7D[HV'XHWKH6WDWH´6HFWLRQ³&KLOG6XSSRUW´6HFWLRQ³1R*LIWV RU *UDWXLWLHV´ 6HFWLRQ ³&HUWLILFDWLRQ 5HJDUGLQJ 'HEDUPHQW´ 6HFWLRQ ³6WDWH )DFLOLWLHV´ DQG 6HFWLRQ $ ³&HUWLILFDWLRQ5HJDUGLQJ8VHRI6WDWH)XQGV´ 20. No Gifts or Gratuities:3DUW\VKDOOQRWJLYHWLWOHRUSRVVHVVLRQRIDQ\WKLQJRIVXEVWDQWLDOYDOXHLQFOXGLQJSURSHUW\ FXUUHQF\WUDYHODQGRUHGXFDWLRQSURJUDPVWRDQ\RIILFHURUHPSOR\HHRIWKH6WDWHGXULQJWKHWHUPRIWKLV$JUHHPHQW 21. Copies:3DUW\VKDOOXVHUHDVRQDEOHEHVWHIIRUWVWRHQVXUHWKDWDOOZULWWHQUHSRUWVSUHSDUHGXQGHUWKLV$JUHHPHQWDUH SULQWHGXVLQJERWKVLGHVRIWKHSDSHU 22. Certification Regarding Debarment: 3DUW\FHUWLILHVXQGHUSDLQVDQGSHQDOWLHVRISHUMXU\WKDWDVRIWKHGDWHWKDWWKLV $JUHHPHQWLVVLJQHGQHLWKHU3DUW\QRU3DUW\¶VSULQFLSDOVRIILFHUVGLUHFWRUVRZQHUVRUSDUWQHUVDUHSUHVHQWO\GHEDUUHG VXVSHQGHGSURSRVHGIRUGHEDUPHQWGHFODUHGLQHOLJLEOHRUH[FOXGHGIURPSDUWLFLSDWLRQLQ)HGHUDOSURJUDPVRUSURJUDPV VXSSRUWHGLQZKROHRULQSDUWE\)HGHUDOIXQGV 3DUW\IXUWKHUFHUWLILHVXQGHUSDLQVDQGSHQDOWLHVRISHUMXU\WKDWDVRIWKHGDWHWKDWWKLV$JUHHPHQWLVVLJQHG3DUW\LVQRW SUHVHQWO\GHEDUUHGVXVSHQGHGQRUQDPHGRQWKH6WDWH¶VGHEDUPHQWOLVWDWKWWSEJVYHUPRQWJRYSXUFKDVLQJGHEDUPHQW 23. Conflict of Interest: 3DUW\VKDOOIXOO\GLVFORVHLQZULWLQJDQ\FRQIOLFWVRILQWHUHVWRUSRWHQWLDOFRQIOLFWVRILQWHUHVW 24. Confidentiality:3DUW\DFNQRZOHGJHVDQGDJUHHVWKDWWKLV$JUHHPHQWDQGDQ\DQGDOOLQIRUPDWLRQREWDLQHGE\WKH6WDWH IURPWKH3DUW\LQFRQQHFWLRQZLWKWKLV$JUHHPHQWDUHVXEMHFWWRWKH6WDWHRI9HUPRQW$FFHVVWR3XEOLF5HFRUGV$FW 96$HWVHT 25. Force Majeure:1HLWKHUWKH6WDWHQRUWKH3DUW\VKDOOEHOLDEOHWRWKHRWKHUIRUDQ\IDLOXUHRUGHOD\RISHUIRUPDQFHRI DQ\REOLJDWLRQVXQGHUWKLV$JUHHPHQWWRWKHH[WHQWVXFKIDLOXUHRUGHOD\VKDOOKDYHEHHQZKROO\RUSULQFLSDOO\FDXVHGE\ DFWVRUHYHQWVEH\RQGLWVUHDVRQDEOHFRQWUROUHQGHULQJSHUIRUPDQFHLOOHJDORULPSRVVLEOHH[FOXGLQJVWULNHVRUORFNRXWV ³)RUFH0DMHXUH´:KHUH)RUFH0DMHXUHLVDVVHUWHGWKHQRQSHUIRUPLQJSDUW\PXVWSURYHWKDWLWPDGHDOOUHDVRQDEOHHIIRUWV WRUHPRYHHOLPLQDWHRUPLQLPL]HVXFKFDXVHRIGHOD\RUGDPDJHVGLOLJHQWO\SXUVXHGSHUIRUPDQFHRILWVREOLJDWLRQVXQGHU WKLV$JUHHPHQWVXEVWDQWLDOO\IXOILOOHGDOOQRQH[FXVHGREOLJDWLRQVDQGWLPHO\QRWLILHGWKHRWKHUSDUW\RIWKHOLNHOLKRRGRU DFWXDORFFXUUHQFHRIDQHYHQWGHVFULEHGLQWKLVSDUDJUDSK 26. Marketing:3DUW\VKDOOQRWUHIHUWRWKH6WDWHLQDQ\SXEOLFLW\PDWHULDOVLQIRUPDWLRQSDPSKOHWVSUHVVUHOHDVHVUHVHDUFK UHSRUWVDGYHUWLVLQJVDOHVSURPRWLRQVWUDGHVKRZVRUPDUNHWLQJPDWHULDOVRUVLPLODUFRPPXQLFDWLRQVWRWKLUGSDUWLHVH[FHSW ZLWKWKHSULRUZULWWHQFRQVHQWRIWKH6WDWH 27. Termination: A.Non-Appropriation: ,IWKLV$JUHHPHQWH[WHQGVLQWRPRUHWKDQRQHILVFDO\HDURIWKH6WDWH-XO\WR-XQHDQG LIDSSURSULDWLRQVDUHLQVXIILFLHQWWRVXSSRUWWKLV$JUHHPHQWWKH6WDWHPD\FDQFHODWWKHHQGRIWKHILVFDO\HDURU RWKHUZLVHXSRQWKHH[SLUDWLRQRIH[LVWLQJDSSURSULDWLRQDXWKRULW\,QWKHFDVHWKDWWKLV$JUHHPHQWLVD*UDQWWKDWLV IXQGHGLQZKROHRULQSDUWE\)HGHUDOIXQGVDQGLQWKHHYHQW)HGHUDOIXQGVEHFRPHXQDYDLODEOHRUUHGXFHGWKH 6WDWHPD\VXVSHQGRUFDQFHOWKLV*UDQWLPPHGLDWHO\DQGWKH6WDWHVKDOOKDYHQRREOLJDWLRQWRSD\6XEUHFLSLHQWIURP 6WDWHUHYHQXHV B.Termination for Cause:(LWKHUSDUW\PD\WHUPLQDWHWKLV$JUHHPHQWLIDSDUW\PDWHULDOO\EUHDFKHVLWVREOLJDWLRQV XQGHUWKLV$JUHHPHQWDQGVXFKEUHDFKLVQRWFXUHGZLWKLQWKLUW\GD\VDIWHUGHOLYHU\RIWKHQRQEUHDFKLQJ SDUW\¶VQRWLFHRUVXFKORQJHUWLPHDVWKHQRQEUHDFKLQJSDUW\PD\VSHFLI\LQWKHQRWLFH C.Termination Assistance:8SRQQHDULQJWKHHQGRIWKHILQDOWHUPRUWHUPLQDWLRQRIWKLV$JUHHPHQWZLWKRXWUHVSHFW WRFDXVHWKH3DUW\VKDOOWDNHDOOUHDVRQDEOHDQGSUXGHQWPHDVXUHVWRIDFLOLWDWHDQ\WUDQVLWLRQUHTXLUHGE\WKH6WDWH $OO6WDWHSURSHUW\WDQJLEOHDQGLQWDQJLEOHVKDOOEHUHWXUQHGWRWKH6WDWHXSRQGHPDQGDWQRDGGLWLRQDOFRVWWRWKH 6WDWHLQDIRUPDWDFFHSWDEOHWRWKH6WDWH 28. Continuity of Performance:,QWKHHYHQWRIDGLVSXWHEHWZHHQWKH3DUW\DQGWKH6WDWHHDFKSDUW\ZLOOFRQWLQXHWR SHUIRUPLWVREOLJDWLRQVXQGHUWKLV$JUHHPHQWGXULQJWKHUHVROXWLRQRIWKHGLVSXWHXQWLOWKLV$JUHHPHQWLVWHUPLQDWHGLQ DFFRUGDQFHZLWKLWVWHUPV $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Attachment C - Page 5 of 5 29.No Implied Waiver of Remedies: (LWKHUSDUW\¶VGHOD\RUIDLOXUHWRH[HUFLVHDQ\ULJKWSRZHURUUHPHG\XQGHUWKLV $JUHHPHQWVKDOOQRWLPSDLUDQ\VXFKULJKWSRZHURUUHPHG\RUEHFRQVWUXHGDVDZDLYHURIDQ\VXFKULJKWSRZHURUUHPHG\ $OOZDLYHUVPXVWEHLQZULWLQJ 30.State Facilities:,IWKH6WDWHPDNHVVSDFHDYDLODEOHWRWKH3DUW\LQDQ\6WDWHIDFLOLW\GXULQJWKHWHUPRIWKLV$JUHHPHQW IRUSXUSRVHVRIWKH3DUW\¶VSHUIRUPDQFHXQGHUWKLV$JUHHPHQWWKH3DUW\VKDOORQO\XVHWKHVSDFHLQDFFRUGDQFHZLWKDOO SROLFLHVDQGSURFHGXUHVJRYHUQLQJDFFHVVWRDQGXVHRI6WDWHIDFLOLWLHVZKLFKVKDOOEHPDGHDYDLODEOHXSRQUHTXHVW6WDWH IDFLOLWLHVZLOOEHPDGHDYDLODEOHWR3DUW\RQDQ³$6,6:+(5(,6´EDVLVZLWKQRZDUUDQWLHVZKDWVRHYHU 31. Requirements Pertaining Only to Federal Grants and Subrecipient Agreements: ,IWKLV$JUHHPHQWLVDJUDQWWKDW LVIXQGHGLQZKROHRULQSDUWE\)HGHUDOIXQGV A.Requirement to Have a Single Audit: 7KH6XEUHFLSLHQWZLOOFRPSOHWHWKH6XEUHFLSLHQW$QQXDO5HSRUWDQQXDOO\ ZLWKLQGD\VDIWHULWVILVFDO\HDUHQGLQIRUPLQJWKH6WDWHRI9HUPRQWZKHWKHURUQRWD6LQJOH$XGLWLVUHTXLUHG IRUWKHSULRUILVFDO\HDU,ID6LQJOH$XGLWLVUHTXLUHGWKH6XEUHFLSLHQWZLOOVXEPLWDFRS\RIWKHDXGLWUHSRUWWRWKH JUDQWLQJ3DUW\ZLWKLQPRQWKV,IDVLQJOHDXGLWLVQRWUHTXLUHGRQO\WKH6XEUHFLSLHQW$QQXDO5HSRUWLVUHTXLUHG )RUILVFDO\HDUVHQGLQJEHIRUH'HFHPEHUD6LQJOH$XGLWLVUHTXLUHGLIWKHVXEUHFLSLHQWH[SHQGV RUPRUHLQ)HGHUDODVVLVWDQFHGXULQJLWVILVFDO\HDUDQGPXVWEHFRQGXFWHGLQDFFRUGDQFHZLWK20%&LUFXODU$ )RUILVFDO\HDUVHQGLQJRQRUDIWHU'HFHPEHUD6LQJOH$XGLWLVUHTXLUHGLIWKHVXEUHFLSLHQWH[SHQGV RUPRUHLQ)HGHUDODVVLVWDQFHGXULQJLWVILVFDO\HDUDQGPXVWEHFRQGXFWHGLQDFFRUGDQFHZLWK&)5 &KDSWHU,&KDSWHU,,3DUW6XESDUW)7KH6XEUHFLSLHQW$QQXDO5HSRUWLVUHTXLUHGWREHVXEPLWWHGZLWKLQ GD\VZKHWKHURUQRWD6LQJOH$XGLWLVUHTXLUHG B.Internal Controls: ,QDFFRUGDQFHZLWK&)53DUW,,WKH3DUW\PXVWHVWDEOLVKDQGPDLQWDLQHIIHFWLYH LQWHUQDOFRQWURORYHUWKH)HGHUDODZDUGWRSURYLGHUHDVRQDEOHDVVXUDQFHWKDWWKH3DUW\LVPDQDJLQJWKH)HGHUDODZDUG LQFRPSOLDQFHZLWK)HGHUDOVWDWXWHVUHJXODWLRQVDQGWKHWHUPVDQGFRQGLWLRQVRIWKHDZDUG7KHVHLQWHUQDOFRQWUROV VKRXOGEHLQFRPSOLDQFHZLWKJXLGDQFHLQ³6WDQGDUGVIRU,QWHUQDO&RQWUROLQWKH)HGHUDO*RYHUQPHQW´LVVXHGE\WKH &RPSWUROOHU *HQHUDO RI WKH 8QLWHG 6WDWHV DQG WKH ³,QWHUQDO &RQWURO ,QWHJUDWHG )UDPHZRUN´ LVVXHG E\ WKH &RPPLWWHHRI6SRQVRULQJ2UJDQL]DWLRQVRIWKH7UHDGZD\&RPPLVVLRQ&262 C.Mandatory Disclosures: ,QDFFRUGDQFHZLWK&)53DUW,,3DUW\PXVWGLVFORVHLQDWLPHO\PDQQHULQ ZULWLQJWRWKH6WDWHDOOYLRODWLRQVRI)HGHUDOFULPLQDOODZLQYROYLQJIUDXGEULEHU\RUJUDWXLW\YLRODWLRQVSRWHQWLDOO\ DIIHFWLQJWKH)HGHUDODZDUG)DLOXUHWRPDNHUHTXLUHGGLVFORVXUHVPD\UHVXOWLQWKHLPSRVLWLRQRIVDQFWLRQVZKLFK PD\ LQFOXGH GLVDOORZDQFH RI FRVWV LQFXUUHG ZLWKKROGLQJ RI SD\PHQWV WHUPLQDWLRQ RI WKH $JUHHPHQW VXVSHQVLRQGHEDUPHQWHWF 32. Requirements Pertaining Only to State-Funded Grants: A.Certification Regarding Use of State Funds: ,I3DUW\LVDQHPSOR\HUDQGWKLV$JUHHPHQWLVD6WDWHIXQGHGJUDQW LQH[FHVVRI3DUW\FHUWLILHVWKDWQRQHRIWKHVH6WDWHIXQGVZLOOEHXVHGWRLQWHUIHUHZLWKRUUHVWUDLQWKHH[HUFLVH RI3DUW\¶VHPSOR\HH¶VULJKWVZLWKUHVSHFWWRXQLRQL]DWLRQ B.Good Standing Certification (Act 154 of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’S REPRESENTATIONS AND WARRANTIES 1.1 General Representations and Warranties. The Contractor represents, warrants and covenants that: (i)The Contractor has all requisite power and authority to execute, deliver and perform its obligations under this Contract and the execution, delivery and performance of this Contract by the Contractor has been duly authorized by the Contractor. (ii)There is no pending litigation, arbitrated matter or other dispute to which the Contractor is a party which, if decided unfavorably to the Contractor, would reasonably be expected to have a material adverse effect on the Contractor’s ability to fulfill its obligations under this Contract. (iii)The Contractor will comply with all laws applicable to its performance of the services and otherwise to the Contractor in connection with its obligations under this Contract. (iv)The Contractor (a) owns, or has the right to use under valid and enforceable agreements, all intellectual property rights reasonably necessary for and related to delivery of the services and provision of the services as set forth in this Contract; (b) shall be responsible for and have full authority to license all proprietary and/or third party software modules, including algorithms and protocols, that Contractor incorporates into its product; and (c) none of the services or other materials or technology provided by the Contractor to the State will infringe upon or misappropriate the intellectual property rights of any third party. (v)The Contractor has adequate resources to fulfill its obligations under this Contract. (vi)Neither Contractor nor Contractor’s subcontractors has past state or federal violations, convictions or suspensions relating to miscoding of employees in NCCI job codes for purposes of differentiating between independent contractors and employees 1.2 Contractor’s Performance Warranties. Contractor represents and warrants to the State that: (i)Each and all of the services shall be performed in a timely, diligent, professional and skillful manner, in accordance with the highest professional or technical standards applicable to such services, by qualified persons with the technical skills, training and experience to perform such services in the planned environment. (ii)Any time software is delivered to the State, whether delivered via electronic media or the internet, no portion of such software or the media upon which it is stored or delivered will have any type of software routine or other element which is designed to facilitate unauthorized access to or intrusion upon; or unrequested disabling or erasure of; or unauthorized interference with the operation of any hardware, software, data or peripheral equipment of or utilized by the State. Without limiting the generality of the foregoing, if the State believes that harmful code may be present in any software delivered hereunder, $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Contractor will, upon State’s request, provide a new or clean install of the software. Notwithstanding the foregoing, Contractor assumes no responsibility for the State’s negligence or failure to protect data from viruses, or any unintended modification, destruction or disclosure. (iii)To the extent Contractor resells commercial hardware or software it purchased from a third party, Contractor will, to the extent it is legally able to do so, pass through any such third party warranties to the State and will reasonably cooperate in enforcing them. Such warranty pass-through will not relieve the Contractor from Contractor’s warranty obligations set forth herein. 2.REMEDIES FOR DEFAULT: In the event either party is in default under this Contract, the nondefaulting party may, at its option, pursue any or all of the remedies available to it under this Contract, including termination for cause, and at law or in equity. 3.SOV Cybersecurity Standard 19-01: All products and service provided to or for the use of the State under this Contract shall be in compliance with State of Vermont Cybersecurity Standard 19-01, which Contractor acknowledges has been provided to it, and is available on-line at the following URL: https://digitalservices.vermont.gov/cybersecurity/cybersecurity-standards-and-directives 4.PROFESSIONAL LIABILITY AND CYBER LIABILITY INSURANCE COVERAGE In addition to the insurance required in Attachment C to this Contract, before commencing work on this Contract and throughout the term of this Contract, Contractor agrees to procure and maintain (a) Technology Professional Liability insurance for any and all services performed under this Contract, with minimum third party coverage of $1,000,000.00 per claim, $1,000,000.00 aggregate; and (b) first party Breach Notification Coverage of not less than $1,000,000.00. Before commencing work on this Contract the Contractor must provide certificates of insurance to show that the foregoing minimum coverages are in effect. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW NASPO ValuePoint INTENT TO PARTICPATE Cooperative Contract(s) for Small Package Delivery Services I.PURPOSE: The purpose of this Agreement is to provide interested NASPO states with the opportunity to participate in multi-state cooperative contract(s) for the Small Package Delivery Services SCOPE OF THE CONTRACT portfolio The State of Utah is authorized by agreement of the participants to act as the procurement officer in developing multi-state cooperative contract(s) for Small Package Delivery Services The resulting contracts will be permissive contracts. Administrative Fee There will be a 0.25% NASPO ValuePoint administrative fee associated with these contracts. It is anticipated that the individual states will be able to add an administrative fee when the state executes its Participating Addendum. II.TERM OF THE CONTRACT The initial term of the contract will be established for five years from the date of award with no options to extend the contract. III.SOLICITATION AND CONTRACT DEVELOPMENT/ADDITIONAL INFORMATION The solicitation and contract development shall be accomplished in compliance with the NASPO ValuePoint Process Guide and the NASPO Memorandum of Agreement for the NASPO cooperative purchasing program, incorporated herein by reference. Solicitation Publication Period Bidders/Offerors will be given at least 40 days after publication to submit proposals. Solicitation Type and Evaluation Criteria This RFP will be issued and evaluated in concert with the procurement laws and rules of the State of Utah by a sourcing team comprised of members from several states. Award(s): The solicitation will permit multiple awards. Additional Requested Information State Specific Terms and Conditions: If the participating state wishes to include any State specific terms and conditions with the release of this RFP, please attach those with this Intent to Participate. $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW Annual Estimated Volume: If your State has an existing contract for this commodity or service, please indicate your annual volume of spend (including any potential political subdivision usage if available). Annual State Spend 6,000,000 Annual Political Subdivision Spend 11,000,000 Total Spend $17,000,000 State of Pennsylvania Ms. Janice Pistor Director Name 717-787-5862 jpistor@pa.gov Director Phone Director Email Director has approved submitting the ITP? Yes ܈ No տ (Click appropriate box) State Specific T&Cs to be included in RFP? Yes ܈ No ܆ (Click appropriate box) James (Ben) Huffine State Point of Contact Name and Title 717-346-3847 jahuffine@pa.gov Phone Email Please email completed “Intent to Participate” document by March 11, 2021 to: Tara Larwick Cooperative Contract Coordinator NASPO ValuePoint tlarwick@naspovaluepoint.org WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW KWWSDUFKLYHVXWDKJRYRSHQJRYHUQPHQWRPEXGVPDQKWPOOffice of the Government Records Ombudsman 8WDK6WDWH$UFKLYHV 3DJHRI %XVLQHVV5HTXHVWIRU*5$0$%XVLQHVVConfidentiality Claim XVHE\FRQWUDFWRUVRUSULYDWHSURYLGHUVWRLGHQWLI\SURWHFWHGUHFRUGVRULQIRUPDWLRQ Note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laimant information &RPSDQ\QDPH $GGUHVV &LW\ 1DPHRIFRPSDQ\UHSUHVHQWDWLYH 7HOHSKRQHQXPEHU 'etails about confidentiality claim: 7KLVFODLPDSSOLHVWRUHFRUGVVXEPLWWHGWR 5HDVRQIRUVXEPLVVLRQ ,VDSXEOLFUHGDFWHGFRS\RIWKHUHFRUGVDOVREHLQJSURYLGHG"\HVQR 1RWH0DNLQJDFRQILGHQWLDOLW\FODLPGRHVQRWJXDUDQWHHSURWHFWHGFODVVLILFDWLRQLIJRYHUQPHQWUHFHLYHVDUHFRUGVUHTXHVW &RQILGHQWLDOLW\UHTXHVWDSSOLHVWR SDJHSDUDJUDSKUHDVRQ $WWDFKPHQW(1$6329DOXH3RLQW6ROLFLWDWLRQ'RFXPHQW 9/15/2021 1 UtahSupplierPortal: ChangingYourTime Zone Updatethetimezoneinyourvendorprofile toreflectthetimezoneyouarein. VENDORREGISTRATION Reviewyourvendorprofile Gotothetoprightcornerandclickonyourcompanyname Select“ReturntoSciQuestSupplierNetwork” VENDORREGISTRATION Yourscreenwilllooksomethinglikethis: VENDORREGISTRATION:Time ZoneGotothetoprightcornerand clickonyourcompanyname Select“ViewMyProfile” Clickon“Language,TimeZone, and…” Clickon“Language,Time Zone,and…” VENDORREGISTRATION:Time Zone Findthe“TimeZone”andclickinthedropdownbox TheSystemdefaultsallregistrationstoEASTERNTIME SelecttheTimeZoneyouwouldlikeALLsourcingeventtimesto showin TheSTATEOFUTAHisMDT/MSTMOUNTAINSTANDARD TIME Click“SaveChanges” AdditionalQuestions? 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FRQWURODQ\VXFKOLWLJDWLRQRQVXFKFODLPIRUUHOLHIRUFDXVHRIDFWLRQ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ $WWDFKPHQW% 6FRSHRI:RUN WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ )HG([3DUW 3HU\RXUUHTXHVWZHKDYHUHYLHZHGWKHWH[WRIWKHIROORZLQJ $WWDFKPHQW%6FRSHRI:RUNDQGKDYHWKHIROORZLQJFRPPHQWV WRQRWHDQGRUUHGOLQH Attachment B: Scope of Work CH21-36: NASPO Small Package Delivery Services 1.Exclusion of Listed Charges: Offeror certifies the following regarding the exclusion of listed charges: a.The Offeror shall not propose or apply pick-up charges or weekly service in addition to the contracted rates due to aggregate NASPO ValuePoint volume anticipated. b.The Offeror shall not require a minimum number of packages per trip, per day, per week or per month. 2.Carrier Pick-Up: Offeror will pick-up packages directly from all requesting agencies and political subdivisions upon request. Offeror must bill each Authorized User for shipments the Authorized User tenders to the Carrier. Packages must be scanned when picked up at the location. 3.Money Back Guarantee DDue to the COVID 19 pandemic. Offeror’s Money Back Guarantee is currently suspended except for Overnight services. Upon reinstatement of the Money Back Guarantee, the following conditions shall apply. DEOfferor must provide a 100% Money Back Guarantee. The Carrier shall fully refund or credit the Authorized User account for the packages that are not delivered or picked up in accordance with the guaranteed delivery service. Authorized User shall decide between a refund or a credit to their account. Packages that are delivered over 60 seconds after the guaranteed delivery time are considered late. The Authorized User shall request the refund or credit within 30 days of the scheduled delivery time. Carriers are encouraged to offer automatic refunds. If the late package meets one or more of the Carrier’s exception criteria, as stated in the Service Guide, the Carrier is not obligated to issue a refund to the Authorized User. EFCarrier must provide clearly marked money back guaranteed zone based price sheets (schedules of rates and charges) for each service showing rates and charges by weight and zone for all contiguous 48 state domestic shipping. Separate rates in pages may be provided and clearly marked for Hawaii and Alaska and Puerto Rico services. Carriers offering pricing for intrastate ground services only must provide separate clearly marked zone based pricing for the designated state. Rates will be in dollars and cents per pound. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ FGNon-Money Back Guarantee: Offerors must propose a money back guarantee. If an Offeror opts to additionally propose a non-money back guarantee option, the offeror must clearly delineate between the money back guarantee cost and the non-money back guarantee cost. (This portion of the Scope may be updated depending on the vendor’s submission and their Money Back guarantee the offeror provides.) The Money Back Guarantee shall only apply to Offeror’s single pricing response/offering, and shall not apply to any multiple pricing response/offering. 4.Carrier Capabilities: Offerors providing interstate services must serve every zip code in the United States or if providing interstate services in certain states only, offer services in every zip code in the states in which services are provided. Offerors providing intrastate services shall serve every zip code within the boundaries of the Participating State requesting intra-state services as identified in this RFP. 5.Software: Offerors shall provide a description of how the software is accessed in the solicitation response. Including, if an online application is available instead of or along with the software needed to run the shipping system. All software whether online or separate software must have the Master Agreement Rates pre-loaded and Tthe Offeror shall maintains the software and website free of charge to the Participating Users and Master Agreement. Customer must agree to Offeror’s standard software license terms and conditions prior to utilizing any Offeror software. 6.Shipment of Materials: DDescribe the process for picking up dangerous, Hazardous or Otherwise Restricted Materials: Carrier shall be capable of shipping a variety of hazardous, dangers or other restricted types of materials. Offeror shall provide its policy for dangerous, hazardous, and restricted materials. EEvidentiary Materials: Describe the process and tracking for evidentiary materials. Also, describe an instance and detail the approach taken when the Carrier’s process needed to be modified for a participating state’s laws, policies, or procedures. Alternatively, describe how Carrier would approach modifying their process for an Authorized User based on the user’s laws, policies, or procedures. Note: Offeror must be able to provide services for shipments of evidentiary materials in compliance with any participating state’s laws, policies or procedures. 7.Deliver as Addressed: Offeror’s standard delivery procedure is to perform When requested, Offerors must return undeliverable packages to senders, rather than performing an address correction and forwarding the package to anthe corrected address. Offerors shall work with Authorized User’s to adequately identify these items as “deliver as addressed” or something similar in language mutually agreed upon between the State and the Offeror rather than forwarding an undeliverable package. Authorized Users shall notify Offerors of such packages. In the event a correct address cannot be determined, any packages returned to senders due to an incorrect address shall be assessed a return fee. WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ )HG([$WWDFKPHQW$ 2SHUDWLQJ3HUPLWV WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ )HG([3DUW )HG([UHSUHVHQWVWKDWLWLVGXO\DXWKRUL]HGDQGOLFHQVHGE\WKH DSSURSULDWHUHJXODWRU\DJHQFLHVWRRSHUDWHDQGSURYLGHVHUYLFHV DVVHWIRUWKLQWKH)HG([6HUYLFH*XLGH 3HU\RXUUHTXHVWZHKDYHSURYLGHGWKHPRVWFXUUHQWFRSLHVRI RXURSHUDWLQJSHUPLWV WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ $LU&DUULHU&HUWLILFDWH±)HGHUDO([SUHVV&RUSRUDWLRQ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ 'HSDUWPHQWRI7UDQVSRUWDWLRQ'27)HGHUDO0RWRU&DUULHU6DIHW\$GPLQLVWUDWLRQ ±)HGHUDO([SUHVV&RUSRUDWLRQ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ 2SHUDWLQJ$XWKRULW\,QWHUVWDWH&RPPHUFH&RPPLVVLRQ0RWRU&DUULHU,&& 1XPEHUDQG&HUWLILFDWH&RQWUDFW$XWKRULW\0RWRU&DUULHU6DIHW\&HUWLILFDWH )HG([*URXQG WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ )HG([5HVSRQVHIRU6WDWHRI8WDK1$6329DOXH3RLQW6ROLFLWDWLRQ1XPEHU&+±7HFKQLFDO3URSRVDO &RQILGHQWLDODQG3URSULHWDU\_$SULO_ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Gl o b a l P r i v a c y P o l i c y $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1 Ta b l e o f C o n t e n t s In t r o d u c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Po l i c y O v e r v i e w Sc o p e Ap p l i c a t i o n o f L o c a l L a w s De fi n i t i o n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Da t a P r o t e c t i o n P r i n c i p l e s . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Se c u r i t y a n d A c c e s s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Sp e c i a l C i r c u m s t a n c e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Da t a T r a n s f e r r i n g o r P r o c e s s i n g b y Th i r d P a r t i e s Pr o c e s s i n g o f S p e c i a l C a t e g o r i e s o f Pe r s o n a l D a t a Te l e c o m m u n i c a t i o n s a n d I n t e r n e t Co m m u n i c a t i o n a n d R e s p o n s i b i l i t i e s . . . . . . . . . . . . . . . . . 7 Re l a t e d P o l i c i e s An t i - R e t a l i a t i o n P o l i c y Po l i c y C u s t o d i a n Ad o p t i o n D a t e $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2 Po l i c y O v e r v i e w Fe d E x C o r p o r a t i o n ( t o g e t h e r w i t h i t s s u b s i d i a r i e s a n d a f f i l i a t e d co m p a n i e s , “ F e d E x ” ) r e c o g n i z e s t h e i m p o r t a n c e o f h a v i n g ef f e c t i v e p r i v a c y p r o t e c t i o n s i n p l a c e a n d i s c o m m i t t e d t o co m p l i a n c e w i t h a p p l i c a b l e d a t a p r i v a c y l a w s , r e g u l a t i o n s , i n t e r n a l po l i c i e s a n d s t a n d a r d s . T h e s e p r o t e c t i o n s f o r m t h e f o u n d a t i o n o f a t r u s t w o r t h y c o m p a n y , a r e n e c e s s a r y t o m a i n t a i n t h e c o n f i d e n c e of c u s t o m e r s a n d e m p l o y e e s a n d e n s u r e t h e c o m p a n y ’ s o w n co m p l i a n c e w i t h s u c h l o c a l l a w s . T h i s G l o b a l P r i v a c y P o l i c y (“ P o l i c y ” ) i s b a s e d o n g l o b a l l y a c c e p t e d , b a s i c p r i n c i p l e s o n da t a p r o t e c t i o n . Sc o p e Th i s P o l i c y a p p l i e s w o r l d w i d e t o a l l e m p l o y e e s a n d c o m p a n i e s of F e d E x . I n d i v i d u a l o p e r a t i n g c o m p a n i e s m a y n o t a d o p t p o l i c i e s in c o n s i s t e n t w i t h t h i s P o l i c y . S u p p l e m e n t a l d a t a P r o t e c t i o n re q u i r e m e n t s f o r i n d i v i d u a l o p e r a t i n g c o m p a n i e s , r e g i o n s o r co u n t r i e s m a y b e c r e a t e d w i t h t h e a p p r o v a l o f t h e G l o b a l C h i e f Co m p l i a n c e a n d G o v e r n a n c e O f f i c e r ( “ G C C G O ” ) . Ap p l i c a t i o n o f L o c a l L a w s Ea c h o p e r a t i n g c o m p a n y o f F e d E x i s r e s p o n s i b l e f o r c o m p l i a n c e wi t h t h i s P o l i c y . I f t h e r e i s r e a s o n t o b e l i e v e t h a t l o c a l l a w re q u i r e m e n t s o r o t h e r l e g a l o b l i g a t i o n s c o n t r a d i c t t h e d u t i e s un d e r t h i s P o l i c y , t h e r e l e v a n t o p e r a t i n g c o m p a n y m u s t i n f o r m th e G C C G O . I n t h e e v e n t o f c o n f l i c t s b e t w e e n a p p l i c a b l e l o c a l la w s , r u l e s o r r e g u l a t i o n s a n d t h e P o l i c y , F e d E x w i l l w o r k t o f i n d a pr a c t i c a l s o l u t i o n t h a t r e c o n c i l e s t h e s e r e q u i r e m e n t s . In t r o d u c t i o n $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 3 De fi n i t i o n s Pe r s o n a l D a t a — A n y i n f o r m a t i o n t h a t c a n d i r e c t l y o r i n d i r e c t l y be u s e d t o i d e n t i f y a n a t u r a l p e r s o n , w h e t h e r t h a t i n d i v i d u a l i s a n em p l o y e e , a c u s t o m e r o r e m p l o y e e o f a c u s t o m e r , a v e n d o r o r em p l o y e e o f a v e n d o r , a j o b a p p l i c a n t o r a n y o t h e r t h i r d p a r t y . Ex a m p l e s : • N a m e s • Go v e r n m e n t - i s s u e d i d e n t i f i c a t i o n n u m b e r s ( s o c i a l se c u r i t y a n d d r i v e r ’ s l i c e n s e n u m b e r s , e t c . ) • A d d r e s s e s • P h o n e n u m b e r s • E m a i l a d d r e s s e s • P h o t o s Pr o c e s s i n g — A n y o p e r a t i o n p e r f o r m e d o n P e r s o n a l D a t a , wi t h o r w i t h o u t t h e u s e o f a u t o m a t e d s y s t e m s , s u c h a s t o co l l e c t , s t o r e , o r g a n i z e , r e t a i n , a r c h i v e , r e c o r d , v i e w , m o d i f y , ad a p t , a l t e r , q u e r y , u s e , r e t r i e v e , f o r w a r d , t r a n s m i t o r c o m b i n e da t a . T h i s a l s o i n c l u d e s d i s p o s i n g o f , d e l e t i n g , e r a s i n g , d e s t r o y i n g or b l o c k i n g d a t a . Ex a m p l e s : • S t o r i n g i n f o r m a t i o n i n d a t a b a s e s • Vi e w i n g i n f o r m a t i o n s t o r e d o n a n o t h e r c o m p u t e r • T r a n s f e r r i n g i n f o r m a t i o n f r o m o n e d a t a b a s e t o a n o t h e r No t e s : Da t a t h a t h a s b e e n a n o n y m i z e d s u c h t h a t i n d i v i d u a l s c a n n o t b e id e n t i f i e d d o e s n o t c o n s t i t u t e P e r s o n a l D a t a . Th e t r a n s p o r t a t i o n o f p h y s i c a l m e d i a ( d o c u m e n t s , c o m p u t e r s , et c . ) c o n t a i n i n g P e r s o n a l D a t a d o e s n o t c o n s t i t u t e P r o c e s s i n g o f th a t P e r s o n a l D a t a . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 4 Pe r s o n a l D a t a w i l l b e c o l l e c t e d , r e c o r d e d a n d u s e d i n a p r o p e r a n d pr o f e s s i o n a l m a n n e r , w h e t h e r t h e P e r s o n a l D a t a i s o n p a p e r , i n co m p u t e r r e c o r d s o r r e c o r d e d b y a n y o t h e r m e a n s . Fe d E x i s a c c o u n t a b l e f o r a n d m u s t b e a b l e t o d e m o n s t r a t e co m p l i a n c e w i t h t h e f o l l o w i n g p r i n c i p l e s o f d a t a p r o t e c t i o n . 1. Fa i r a n d L a w f u l . Wh e n P r o c e s s i n g P e r s o n a l D a t a , t h e ri g h t s o f t h e i n d i v i d u a l r e l a t e d t o t h e i r P e r s o n a l D a t a mu s t b e p r o t e c t e d . P e r s o n a l D a t a m u s t b e c o l l e c t e d an d P r o c e s s e d f a i r l y a n d l a w f u l l y . 2. Pu r p o s e S p e c i f i c a t i o n . Pe r s o n a l D a t a c a n b e u s e d o r Pr o c e s s e d o n l y f o r t h e p u r p o s e d e f i n e d a t t h e t i m e o f co l l e c t i o n a n d s h a l l n o t b e f u r t h e r u s e d o r P r o c e s s e d in a n y m a n n e r i n c o m p a t i b l e w i t h t h a t p u r p o s e . Pe r s o n a l D a t a m a y n o t b e c o l l e c t e d a n d s t o r e d f o r po t e n t i a l f u t u r e u s e u n l e s s a l l o w e d b y l o c a l l a w . 3. Co l l e c t i o n L i m i t a t i o n . F e d E x o n l y c o l l e c t s P e r s o n a l Da t a n e c e s s a r y t o m e e t t h e s p e c i f i e d p u r p o s e a t t h e ti m e o f c o l l e c t i o n a n d o n l y t o t h e e x t e n t a l l o w e d b y lo c a l l a w . 4. De l e t i o n . P e r s o n a l D a t a n o l o n g e r n e e d e d f o r t h e pu r p o s e s p e c i f i e d a t t h e t i m e o f c o l l e c t i o n s h a l l b e de l e t e d a c c o r d i n g t o a p p l i c a b l e r e t e n t i o n s c h e d u l e s un l e s s i t i s s u b j e c t t o a n e x c e p t i o n f r o m t h e Le g a l D e p a r t m e n t . 5. Da t a Q u a l i t y . Pe r s o n a l D a t a s h o u l d b e a c c u r a t e , a n d i f ne c e s s a r y , k e p t u p t o d a t e . 6. Se c u r i t y S a f e g u a r d s . P e r s o n a l D a t a m u s t b e pr o t e c t e d u s i n g t e c h n i c a l , m a n a g e r i a l a n d p h y s i c a l se c u r i t y m e a s u r e s a g a i n s t r i s k o f l o s s o r u n a u t h o r i z e d ac c e s s , d e s t r u c t i o n , u s e , m o d i f i c a t i o n o r d i s c l o s u r e . 7. Tr a n s p a r e n c y . I n d i v i d u a l s m u s t b e n o t i f i e d a t t h e ti m e o f c o l l e c t i o n h o w t h e i r P e r s o n a l D a t a i s b e i n g us e d o r P r o c e s s e d . T h e y m u s t b e a w a r e o f w h o i s co l l e c t i n g t h e P e r s o n a l D a t a , t h e p u r p o s e f o r t h e Pr o c e s s i n g o f t h e P e r s o n a l D a t a a n d i f t h i r d p a r t i e s w i l l Pr o c e s s t h e P e r s o n a l D a t a , t h a t a d e q u a t e s a f e g u a r d s ar e i n p l a c e . A l l s u c h n o t i c e s m u s t b e a p p r o v e d b y t h e Le g a l D e p a r t m e n t . 8. In d i v i d u a l P a r t i c i p a t i o n . T o t h e e x t e n t r e q u i r e d by l o c a l l a w , i n d i v i d u a l s h a v e a r i g h t t o a c c e s s t h e i r Pe r s o n a l D a t a a n d , w h e r e a p p r o p r i a t e , t o c o r r e c t o r de l e t e i t a n d e x e r c i s e a n y o t h e r r i g h t p r o v i d e d b y lo c a l l a w . Da t a P r o t e c t i o n P r i n c i p l e s $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 5 Se c u r i t y a n d A c c e s s Pe r s o n a l D a t a i s c l a s s i f i e d a s c o n f i d e n t i a l . A n y u n a u t h o r i z e d Pr o c e s s i n g o f s u c h d a t a b y e m p l o y e e s i s p r o h i b i t e d . A n y Pr o c e s s i n g u n d e r t a k e n b y a n e m p l o y e e t h a t i s n o t p a r t o f h i s o r he r l e g i t i m a t e d u t i e s i s p r o h i b i t e d . E m p l o y e e s m a y h a v e a c c e s s to P e r s o n a l D a t a o n l y a s i s a p p r o p r i a t e f o r t h e t y p e a n d s c o p e o f th e t a s k i n q u e s t i o n . T h i s r e q u i r e s t h e d e f i n i t i o n a n d s e p a r a t i o n , a s we l l a s i m p l e m e n t a t i o n , o f r o l e s a n d r e s p o n s i b i l i t i e s . Em p l o y e e s a r e p r o h i b i t e d f r o m u s i n g P e r s o n a l D a t a o u t s i d e of t h e s c o p e o f t h e i r e m p l o y m e n t a t F e d E x , t o d i s c l o s e i t t o un a u t h o r i z e d p e r s o n s o r t o m a k e i t a v a i l a b l e i n a n y o t h e r w a y ou t s i d e t h e p e r m i t t e d b u s i n e s s u s e . S u p e r v i s o r s m u s t i n f o r m th e i r e m p l o y e e s a t t h e s t a r t o f t h e e m p l o y m e n t r e l a t i o n s h i p ab o u t t h e o b l i g a t i o n t o p r o t e c t P e r s o n a l D a t a . T h i s o b l i g a t i o n s h a l l re m a i n i n f o r c e e v e n a f t e r e m p l o y m e n t h a s e n d e d . Se c u r i n g P e r s o n a l D a t a Pe r s o n a l D a t a m u s t b e s a f e g u a r d e d f r o m u n a u t h o r i z e d a c c e s s Pe r s o n a l D a t a m u s t b e s a f e g u a r d e d f r o m u n a u t h o r i z e d a c c e s s an d u n l a w f u l P r o c e s s i n g o r d i s c l o s u r e . T h i s a p p l i e s r e g a r d l e s s o f wh e t h e r d a t a i s P r o c e s s e d e l e c t r o n i c a l l y o r i n p a p e r f o r m . B e f o r e th e i n t r o d u c t i o n o f n e w m e t h o d s o f d a t a P r o c e s s i n g , a p r i v a c y im p a c t a s s e s s m e n t s h o u l d b e p e r f o r m e d f o r n e w I T s y s t e m s , wh i c h m a y l e a d t o i m p l e m e n t i n g t e c h n i c a l a n d o r g a n i z a t i o n a l me a s u r e s t o p r o t e c t P e r s o n a l D a t a . Em p l o y e e s a r e e x p e c t e d t o f o l l o w F e d E x I n f o r m a t i o n S e c u r i t y St a n d a r d s , w h i c h c a n b e f o u n d b y s e a r c h i n g k e y w o r d “s t a n d a r d s . ” N o t e t h a t I n f o r m a t i o n S e c u r i t y c l a s s i f i e s a l l d a t a as S e n s i t i v e , I n t e r n a l o r P u b l i c . D e p e n d i n g o n i t s c l a s s i f i c a t i o n , Pe r s o n a l D a t a m u s t b e p r o t e c t e d i n a c c o r d a n c e w i t h t h e ap p l i c a b l e I n f o r m a t i o n S e c u r i t y S t a n d a r d s . In t h e e v e n t o f s u s p i c i o u s a c t i v i t y , s u s p e c t e d c y b e r a t t a c k , su s p e c t e d s e c u r i t y i n c i d e n t , o r p o s s i b l e b r e a c h o f P e r s o n a l Da t a , a l l F e d E x e m p l o y e e s m u s t n o t i f y I n f o r m a t i o n S e c u r i t y im m e d i a t e l y v i a t h e I n c i d e n t N o t i f i c a t i o n W e b s i t e , k e y w o r d “i n c i d e n t ” o r c a l l 9 0 1 / 2 2 4 - 2 0 2 1 o r 9 0 1 / 2 2 4 - 2 0 2 2 t o r e p o r t th e i n c i d e n t . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6 Sp e c i a l C i r c u m s t a n c e s Da t a T r a n s f e r r i n g o r P r o c e s s i n g b y Th i r d P a r t i e s Pe r s o n a l D a t a m a y n o t b e t r a n s f e r r e d t o a c o u n t r y o u t s i d e t h e co u n t r y o f o r i g i n u n l e s s t h e t r a n s f e r h a s b e e n a p p r o v e d b y t h e Le g a l D e p a r t m e n t , w h o w i l l e n s u r e a n a d e q u a t e l e v e l o f d a t a pr o t e c t i o n o r s u i t a b l e s a f e g u a r d s a r e i n p l a c e . I f a v e n d o r o r th i r d p a r t y i s e n g a g e d t o P r o c e s s P e r s o n a l D a t a , a d a t a t r a n s f e r ag r e e m e n t m u s t b e i n p l a c e w i t h t h a t e x t e r n a l p r o v i d e r . A n ex t e r n a l p r o v i d e r c a n P r o c e s s P e r s o n a l D a t a o n l y i n a c c o r d a n c e wi t h i n s t r u c t i o n s f r o m F e d E x . Pr o c e s s i n g o f S p e c i a l C a t e g o r i e s o f Pe r s o n a l D a t a Sp e c i a l c a t e g o r i e s o f P e r s o n a l D a t a t h a t a r e h i g h l y s e n s i t i v e c a n be P r o c e s s e d o n l y u n d e r c e r t a i n c o n d i t i o n s . T h e s e c a t e g o r i e s in c l u d e a n i n d i v i d u a l ’ s r a c i a l a n d e t h n i c o r i g i n , p o l i t i c a l b e l i e f s , re l i g i o u s o r p h i l o s o p h i c a l b e l i e f s , u n i o n m e m b e r s h i p o r t h e h e a l t h an d s e x u a l l i f e o f t h e d a t a s u b j e c t . U n d e r l o c a l l a w ( s ) , f u r t h e r d a t a ca t e g o r i e s m a y n e c e s s i t a t e s p e c i a l t r e a t m e n t . P e r s o n a l D a t a th a t r e l a t e s t o a c r i m e c a n o f t e n b e P r o c e s s e d u n d e r s p e c i a l re q u i r e m e n t s o f l o c a l l a w . L e a v e r e q u e s t s , t h a t i n c l u d e s p e c i a l ca t e g o r i e s o f d a t a , w i l l b e h a n d l e d b y l o c a l H u m a n R e s o u r c e s a n d Le g a l D e p a r t m e n t s . If t h e r e a r e p l a n s t o i m p l e m e n t a n e w s y s t e m , p r o c e d u r e o r Pr o c e s s t h a t i n c l u d e s P e r s o n a l D a t a i n a s p e c i a l c a t e g o r y , t h e GC C G O m u s t b e i n f o r m e d i n a d v a n c e . Te l e c o m m u n i c a t i o n s a n d I n t e r n e t Te l e p h o n e e q u i p m e n t , e m a i l a d d r e s s e s , i n t r a n e t a n d I n t e r n e t , al o n g w i t h i n t e r n a l s o c i a l n e t w o r k s a r e p r o v i d e d p r i m a r i l y f o r wo r k - r e l a t e d a s s i g n m e n t s . T h e y c a n b e u s e d w i t h i n t h e ap p l i c a b l e l e g a l r e g u l a t i o n s a n d i n t e r n a l p o l i c i e s . I n t h e e v e n t o f li m i t e d a c c e p t a b l e u s a g e f o r p r i v a t e p u r p o s e s , t h e l o c a l l a w s o n se c r e c y o f t e l e c o m m u n i c a t i o n s a n d a n y l o c a l t e l e c o m m u n i c a t i o n la w s m u s t b e o b s e r v e d . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 7 Co m m u n i c a t i o n a n d R e s p o n s i b i l i t i e s Al l E m p l o y e e s a r e r e s p o n s i b l e f o r : • Re a d i n g a n d c o m p l y i n g w i t h t h i s P o l i c y a n d r e l a t e d po l i c i e s , a l o n g w i t h r e l a t e d d o c u m e n t s / g u i d e l i n e s t h a t ma y b e d e v e l o p e d a n d m a i n t a i n e d t o i m p l e m e n t t h e re q u i r e m e n t s o f t h i s P o l i c y . • R e p o r t i n g v i o l a t i o n s o f t h i s P o l i c y . Ma n a g e m e n t i s a d d i t i o n a l l y r e s p o n s i b l e f o r : • En s u r i n g a l l r e p o r t i n g p e r s o n n e l u n d e r s t a n d t h e re q u i r e m e n t s o f t h i s P o l i c y . • E n s u r i n g a p p r o p r i a t e s a f e g u a r d s a r e i n p l a c e t o p r o t e c t Pe r s o n a l D a t a . • P r o v i d i n g a l l n e c e s s a r y t r a i n i n g a n d / o r g u i d a n c e t o as s i s t w i t h t h e i m p l e m e n t a t i o n p r o c e s s , a n d f o r mo n i t o r i n g c o m p l i a n c e w i t h t h i s P o l i c y . Re l a t e d P o l i c i e s • C o d e o f B u s i n e s s C o n d u c t a n d E t h i c s • I n f o r m a t i o n S e c u r i t y S t a n d a r d s • Y o u r c o m p a n y ’ s U s e o f C o m p u t e r R e s o u r c e s P o l i c y • Y o u r c o m p a n y ’ s P r e - e m p l o y m e n t S c r e e n i n g P o l i c y • Y o u r c o m p a n y ’ s R e c r u i t m e n t P o l i c y • Yo u r c o m p a n y ’ s D a t a R e t e n t i o n a n d De s t r u c t i o n S c h e d u l e s • K e y w o r d “ i n c i d e n t ” An t i - R e t a l i a t i o n P o l i c y Fe d E x p r o h i b i t s a n y f o r m o f r e t a l i a t i o n f o r r e p o r t i n g i n g o o d f a i t h a s u s p e c t e d v i o l a t i o n o f t h i s P o l i c y . Po l i c y C u s t o d i a n Gl o b a l C h i e f C o m p l i a n c e & G o v e r n a n c e O f f i c e r Ad o p t i o n D a t e Th i s P o l i c y w a s a d o p t e d e f f e c t i v e M a y 1 , 2 0 1 8 . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2020 Annual Report $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Building the network for what’s next To our shareowners, In last year’s letter, I described fiscal year 2019 as a year of challenge and change with more to come in fiscal year 2020, as was certainly the case — especially with the emergence of COVID-19. When I discussed confronting challenges and embracing opportunities in last year’s letter, I covered three enormously consequential developments for FedEx, which all merit reiterating: >Trade disputes that began in calendar year 2018 and accelerated in calendar year 2019; >Strategic decision-making to position FedEx as the dominant e-commerce player; and >Strategically timed aircraft and hub modernization programs. Challenge & change — trade disputes: Trade is an essential element of prosperity. Arguably one of the biggest changes that has increased prosperity since the end of World War II has been the opening of global markets and the growth of trade. FedEx serves more than 220 countries and territories, making us an enormous enabler and beneficiary of free trade, and as we finished fiscal year 2018, FedEx experienced one of the strongest quarters in the company’s history. As illustrated in the below chart, in calendar year 2018 the trade disputes dealt a devastating blow to the global industrial economy, which is very much dependent on global trade. Our company’s commercial business suffered across the board as the trade disputes escalated. We were most adversely affected in Europe, where we were in the midst of the integration of TNT. FedEx was among the first to recognize this slowdown in global trade, and we responded to this challenge by actively managing costs while continuing to make the necessary investments for long-term success. (18)% (12)% (6)% 0% 6% 2017 2018 2019 2020 Industrial Production Index Trade Volume Index GLOBAL TRADE VOLUME VS GLOBAL INDUSTRIAL PRODUCTION YOY % Change Sources: Netherlands Bureau for Economic Policy Analysis and Haver Analytics As of May 1, 2020 1FEDEX.COM $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Challenge & change — going all-in on e-commerce: Second, by the end of fiscal year 2019, our Strategic Management Committee had made some of the most significant decisions in the history of FedEx — representing an enormous shift in direction. FedEx has a history of seeing what lies on the horizon, and we determined to go all-in on e-commerce. Given the overwhelming opportunity in the booming e-commerce market, we acted decisively to position FedEx to become the market leader. To that end, we announced in late fiscal year 2019 significant transformation of our e-commerce capabilities at FedEx Ground including: >Extending residential deliveries to seven days per week year-round; >Rapidly integrating FedEx SmartPost volume into standard operations — we’re now taking back packages previously given to the U.S. Postal Service to increase delivery density and improve the efficiency of last-mile operations; and >Building out capabilities to more easily handle an increase in large items ordered online, such as furniture, rugs, and exercise equipment. During the same timeframe, we decided to end our largest Amazon contracts to focus on the broader e-commerce market. It was the correct decision to end these contracts — which were not long-term in nature and were declining in profitability — and train our eye on the larger e-commerce market. While the Amazon volume represented only a small portion of FedEx revenue, the last bit of volume has significant flow-through to the bottom line. FedEx was adversely affected; however, we have closed additional business to replace this volume and have taken out costs related to Amazon’s requirements. Challenge & change — aircraft and hub modernization: The third element of challenge and change FedEx continues to address is the modernization of our air fleet and primary hubs. The expensing provision of the Tax Cuts and Jobs Act signed in December 2017 encouraged FedEx to order additional Boeing 777F and 767F aircraft. The pro-growth incentives in the law made fiscal year 2019 the optimum time to make these purchases and retire more of our less efficient aircraft. We’ve successfully retired all of our A310 aircraft, and we expect to retire all of our MD-10 fleet by the end of fiscal year 2022. The law’s incentives also encouraged our future-focused hub modernization efforts, specifically our $1.5 billion expansion of the FedEx Express Indianapolis hub and a $1.5 billion modernization of the FedEx Express Memphis World Hub — both multi-year projects. While some of the above strategies created financial headwinds in the short term, we’re confident we will point to these decisions as inflection points as we drive significant earnings growth and improvements for our shareholders and customers alike over the long term. Who we are and what we do — responding to the COVID-19 pandemic: While we were heading off existing challenges and positioning our company to leverage future opportunities, a new challenge emerged in January 2020 unlike anything we could have predicted. We confronted COVID-19 initially in China, where we took herculean steps to protect the safety of our team members. As the virus spread throughout the globe, the safety of our team and our customers remained our absolute first priority. My most sincere appreciation goes to teams across FedEx — both those working resolutely behind the scenes and our frontline team members — whose efforts combined to keep the world’s health care, industrial, and at-home supply chains moving in a truly historic way. Our Global Network Planning and Operations Control teams adjust our network to maximize capacity and utilization, at times on a daily basis. We are peerless in our ability to move aircraft around the world to match capacity to demand. As just one example of how we’ve kept commerce moving despite challenges, in early March when passenger-plane belly capacity was severely constrained, FedEx flew nearly 250 flights in and out of China in one week — in line with our flight schedule prior to the pandemic. We also flew a total of 530 extra flights in the fourth 2 2020 ANNUAL REPORT Building the network for what’s next $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ quarter of fiscal year 2020, on top of our base schedule — undertaking one of the largest airlifts since the Berlin Airlift of 1948 and putting who we are and what we do on display for the world. While impossible to capture the breadth of our ongoing efforts in one letter, below are several illustrations of how we’ve mobilized the incredible reach and flexibility of our networks and the commitment of our FedEx team members to respond to the pandemic: >FedEx Express has globally transported more than 36 kilotons of personal protective equipment since February 1, 2020, including approximately 1.5 billion masks. >FedEx Express stood up a special weekend operation — quickly adding 28 flight legs — to help the U.S. government move COVID-19 test specimens from more than 50 remote drive-through testing centers across 12 states. >FedEx Ground quickly ramped up its operation to manage peak-like e-commerce volumes to support U.S. customers as they stay home and shop online in support of social distancing. >FedEx Logistics has orchestrated more than 100 charter flights and 1,000 ocean containers to supply critical personal protective equipment. >FedEx Cares has facilitated the transport of more than 7,300 humanitarian aid shipments globally through collaborations with our nonprofit partners — including personal protective equipment, medical shelters, boxes for food banks and more. Future-ready strategies: And while our strategic course at FedEx was plotted long before COVID-19 entered the picture, in many ways, the world accelerated to meet our existing strategy. The e-commerce growth we anticipated over a few years happened in a matter of a few months, with e-commerce as a percentage of the U.S. retail market increasing from 16% in calendar year 2019 to 27% in April 2020. This growth underscored the importance of our business initiatives that directly address the e-commerce market’s inherent challenges, including FedEx Ground seven-day operations, in-home deliveries of large, bulky items through FedEx Freight Direct, and integration of SmartPost volume to increase density. The flexibility and automation of the FedEx Ground network made it possible to react quickly to challenges faced by e-commerce shippers due to inventory imbalances and an increase in fulfillment from store. Additionally, the network-wide rollout of Dynamic Route Optimization technology — which gives service providers near-real- time data to plan the best routes and respond to local market trends — has continued throughout the pandemic and will be completed prior to the peak holiday shopping season of 2020. The strategic steps we are taking to manage yields and improve efficiency in our operations, specifically the last mile, will position FedEx Ground for sustainable, industry-leading margins. To make costly last-mile deliveries more efficient, we’re also continuing successful collaborations like Last Mile Optimization — now launched in 57 origin markets. To put the right package in the right network at the right cost to serve our customers, FedEx Express is contracting with FedEx Ground for the transport and delivery of select day-definite residential Express shipments. These are just a few of the future-ready strategies we’re employing on the way to becoming the most successful North American package delivery company. Building the network for what’s next: As depicted in the above chart, COVID-19 obviously adds uncertainties to an already tenuous global landscape given the trade disputes and the slowing industrial economy. Despite these external factors over which we have little control, we have enormous cause for optimism. We’ve shown our mettle amid a global crisis, and the world will continue to look to FedEx to deliver critical cargo. We are continuing to make progress on the integration of TNT, which will strengthen our global network capabilities for our customers. On top of the world’s most dynamic and omnipresent physical network, FedEx also has incredible data and insight. In May 2020, we announced a new multiyear collaboration with Microsoft to help transform commerce by combining the global digital and logistics network of FedEx with the power of Microsoft’s intelligent cloud. Our first joint solution, FedEx Surround, will provide customers near-real-time insights — down to ZIP code, for example — to shine a digital light on the movement of physical inventory. 3FEDEX.COM Building the network for what’s next $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Furthermore, we have launched SenseAware ID, our next generation sensor-based logistics device that provides real-time tracking of a package location while it’s in the FedEx Express network using Bluetooth Low Energy. Initially, SenseAware ID will be limited to U.S. domestic FedEx First Overnight packages and will roll out nationwide by September 2020. This will provide competitive differentiation on our most premium services, and via FedEx Surround will allow for greater visibility, actionability and reliability on these shipments. We believe blockchain and its insight into an authentic chain of custody will completely change worldwide supply chains. We continue to lead in exploring use cases across global customs clearance, health care and aerospace that have the potential to disrupt our industry for the better. We’re preparing Roxo, the FedEx On Demand Bot, for a second round of testing after last year’s initial on-road tests and are making progress on legislation and regulatory approvals. There is much discussion of how autonomous robots like ours could help within a global pandemic like COVID-19, and we’ll come out of this pandemic with a greater understanding of how FedEx can benefit customers — and society — through these devices. You can expect us to continue to lead through technology and boost our capabilities at the intersection of the digital and physical world to position FedEx — an original market disruptor — to disrupt the market again. Of course, none of these achievements would be possible without our FedEx team. I want to thank our Chief Financial Officer Alan Graf in particular, who is retiring from the company in December. Alan has been part of every significant decision over his 40 years of service at FedEx and has helped navigate tremendous growth, strategic investments, game-changing acquisitions and global challenges. FedEx would not be the $69 billion globally admired corporation we are today without his leadership. I am also extremely grateful for the commitment of each of our more than 500,000 team members around the world who deliver every day on the Purple Promise to make every FedEx experience outstanding. FedEx is the network for what’s next, and we have the backing of the sharpest team in the business. FREDERICK W. SMITH Chairman of the Board and CEO See “Risk Factors” and “Forward-Looking Statements” on pages 89-101 of the fiscal 2020 FedEx Corporation Annual Report on Form 10-K, included herein, for a discussion of potential risks and uncertainties that could materially affect our future performance. 4 2020 ANNUAL REPORT Building the network for what’s next $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) րANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended May 31, 2020. OR տTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to . Commission file number 1-15829 FEDEX CORPORATION (Exact Name of Registrant as Specified in its Charter) Delaware62-1721435 (State or Other Jurisdiction of Incorporation or Organization)(I.R.S. 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D8QFROOHFWLEOHDFFRXQWVZULWWHQRIIQHWRIUHFRYHULHVDQGRWKHUDGMXVWPHQWV E 3ULQFLSDOO\FKDUJHGDJDLQVWUHYHQXH F6HUYLFHIDLOXUHVUHELOOVDQGRWKHU $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ COMPARISON OF FIVE-YEAR CUMULATIVE TOTAL RETURN* FedEx Corporation S&P 500 Dow Jones U.S. Transportation Average 5/205/195/185/175/165/15 $70 $80 $90 $100 $110 $120 $130 $140 $150 $160 $170 * $100 invested on 5/31/15 in stock or index, including reinvestment of dividends. Fiscal year ended May 31. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ FedEx Corporation Board of Directors Frederick W. Smith Chairman of the Board and Chief Executive Officer of FedEx Corporation John A. Edwardson(2)(4) Former Chairman and Chief Executive Officer of CDW Corporation Technology products and services company Marvin R. Ellison(1)(2) President and Chief Executive Officer of Lowe’s Companies, Inc. Home improvement retailer Susan Patricia Griffith(3)(4) President and Chief Executive Officer of The Progressive Corporation Property and casualty insurance company John C. (“Chris”) Inglis(3*)(4) Professor at the U.S. Naval Academy Kimberly A. Jabal(1)(3) Chief Financial Officer of Unity Technologies Real-time 3D development company Shirley Ann Jackson(1)(2) President of Rensselaer Polytechnic Institute Technological research university R. Brad Martin(1*) Chairman of RBM Venture Company Private investment company Joshua Cooper Ramo(1)(3) Vice Chairman, Co-Chief Executive Officer of Kissinger Associates, Inc. Strategic advisory firm Susan C. Schwab(2)(3) Professor Emerita at the University of Maryland School of Public Policy David P. Steiner(4*)(5) Former Chief Executive Officer of Waste Management, Inc. ,QWHJUDWHGZDVWHPDQDJHPHQWVHUYLFHVFRPSDQ\ Rajesh Subramaniam President and Chief Operating Officer of FedEx Corporation Paul S. Walsh(2*) Executive Chairman of McLaren Group Limited Luxury automotive, motorsport and technology company (1) Audit Committee (2) Compensation Committee (3) Information Technology Oversight Committee (4) Nominating & Governance Committee (5) Lead Independent Director * Committee Chair FedEx Corporation Executive Officers Frederick W. Smith Chairman of the Board and Chief Executive Officer Rajesh Subramaniam President and Chief Operating Officer Mark R. Allen Executive Vice President, General Counsel and Secretary Jill C. Brannon Executive Vice President — Chief Sales Officer Brie A. Carere Executive Vice President — Chief Marketing and Communications Officer Robert B. Carter Executive Vice President — FedEx Information Services and Chief Information Officer Donald F. Colleran President and Chief Executive Officer, FedEx Express Alan B. Graf, Jr.(1) Executive Vice President and Chief Financial Officer Henry J. Maier President and Chief Executive Officer, FedEx Ground John A. Smith President and Chief Executive Officer, FedEx Freight (1) Will be succeeded by Michael C. Lenz effective September 22, 2020. Mr. Graf will remain at FedEx as Executive Vice President and Senior Advisor until his retirement on December 31, 2020. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Corporate Information FEDEX CORPORATION: 942 South Shady Grove Road, Memphis, Tennessee 38120, (901) 818-7500, fedex.com ANNUAL MEETING OF STOCKHOLDERS: Monday, September 21, 2020, 8:00 a.m. Central Time. The 2020 Annual Meeting of Stockholders will be a virtual meeting, conducted exclusively via live audio webcast at www.virtualshareholdermeeting.com/FDX 2020. STOCK LISTING: FedEx Corporation’s common stock is listed on the New York Stock Exchange under the ticker symbol FDX. FINANCIAL INFORMATION: Copies of FedEx Corporation’s Annual Report on Form 10-K (Form 10-K), other documents filed with or furnished to the Securities and Exchange Commission (SEC) and other financial and statistical information are available through the Investor Relations section of our website at investors.fedex.com. The information we post on our Investor Relations website could be deemed to be material information. We encourage investors, the media and others interested in FedEx to visit this website from time to time, as information is updated and new information is posted. Company documents filed with or furnished to the SEC can also be found on the SEC’s website at sec.gov. You will be mailed a copy of the Form 10-K, without charge, upon request to: FedEx Corporation Investor Relations, 942 South Shady Grove Road, Memphis, Tennessee 38120, (901) 818-7200, e-mail: ir@fedex.com. INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM: Ernst & Young LLP, Memphis, Tennessee CUSTOMER SERVICE: Call 1-800-Go-FedEx or visit fedex.com. MEDIA INQUIRIES: Bonny Harrison, Director, Global Media, 3650 Hacks Cross Road, Building E 1st Floor, Memphis, Tennessee 38125, (901) 434-8100, e-mail: mediarelations@fedex.com. SHAREOWNER ACCOUNT SERVICES: Computershare, PO BOX 505000, Louisville, Kentucky 40233-5000, (800) 446-2617, computershare.com. DIRECT STOCK PURCHASE AND DIVIDEND REINVESTMENT: For information on the direct stock purchase and dividend reinvestment plan for FedEx Corporation common stock, call Computershare at (800) 446-2617 or visit their direct stock purchase plan website at computershare.com. This plan provides an alternative to traditional retail brokerage methods of purchasing, holding and selling FedEx common stock. This plan also permits shareowners to automatically reinvest their dividends to purchase additional shares of FedEx common stock. INVESTOR RELATIONS: Mickey Foster, Vice President, Investor Relations, FedEx Corporation, 942 South Shady Grove Road, Memphis, Tennessee 38120, (901) 818-7200, e-mail: ir@fedex.com. EQUAL EMPLOYMENT OPPORTUNITY: Our greatest asset is our people. We are committed to providing a workplace where our employees and contractors feel respected, satisfied and appreciated. Our policies are designed to promote fairness and respect for everyone. We hire, evaluate and promote employees, and engage contractors, based on their skills and performance. With this in mind, we will not tolerate certain behaviors. These include harassment, retaliation, violence, intimidation and discrimination of any kind on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, veteran status or any other characteristic protected by federal, state or local law. Our latest Global Citizenship Report is available at sustainability.fedex.com. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ nt 942 South Shady Grove Road Memphis, TN 38120 fedex.com $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Mu l t i p l y i n g Op p o r t u n i t i e s 2 0 2 0 G l o b a l C i t i z e n s h i p R e p o r t su s t a i n a b i l i t y . f e d e x . c o m $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 2 Mu l t i p l y i n g O p p o r t u n i t i e s Th r o u g h I n n o v a t i o n Fe d E x c o n n e c t s t h e g l o b a l e c o n o m y t h r o u g h i n n o v a t i v e t e c h n o l o g i e s , pi o n e e r i n g a p p r o a c h e s , a n d c u s t o m e r - f o c u s e d s o l u t i o n s . W h e t h e r we a r e m u l t i p l y i n g g r o w t h f o r o u r c u s t o m e r s a n d o u r b u s i n e s s , mu l t i p l y i n g t h e p o t e n t i a l o f o u r p e o p l e , o r m u l t i p l y i n g e f f i c i e n c i e s f o r th e e n v i r o n m e n t , w e u s e i n n o v a t i o n t o c r e a t e v a l u e a n d o p p o r t u n i t i e s ac r o s s t h e w o r l d . Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 3 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3Co n t e n t s Ab o u t t h i s R e p o r t Ou r 1 2 t h a n n u a l G l o b a l C i t i z e n s h i p R e p o r t (t h e “ R e p o r t ” ) c o v e r s F e d E x c o r p o r a t e s o c i a l re s p o n s i b i l i t y ( C S R ) s t r a t e g i e s , g o a l s , p r o g r a m s , an d p r o g r e s s . U n l e s s o t h e r w i s e n o t e d , d a t a c o v e r s ea c h o f o u r o p e r a t i n g c o m p a n i e s a n d a l l g e o g r a p h i e s in o u r 2 0 1 9 f i s c a l y e a r , w h i c h e n d e d M a y 3 1 , 2 0 1 9 . Th i s r e p o r t h a s b e e n p r e p a r e d i n a c c o r d a n c e w i t h th e G l o b a l R e p o r t i n g I n i t i a t i v e ( G R I ) S t a n d a r d s Co r e o p t i o n , a n d c o n t a i n s d i s c l o s u r e s f r o m th e G R I S u s t a i n a b i l i t y R e p o r t i n g S t a n d a r d s (a s w e l l a s r e f e r e n c e t a b l e s f o r t h e T a s k F o r c e on C l i m a t e - r e l a t e d F i n a n c i a l D i s c l o s u r e s a n d Su s t a i n a b i l i t y A c c o u n t i n g S t a n d a r d s B o a r d ) , wh i c h a r e l i s t e d i n t h e Re p o r t i n g F r a m e w o r k I n d e x . Ke y p e r f o r m a n c e h i g h l i g h t s a r e i n c l u d e d i n t h e re l e v a n t r e p o r t c h a p t e r , w h i l e d e t a i l e d p e r f o r m a n c e da t a , i n c l u d i n g o u r y e a r - o v e r - y e a r p e r f o r m a n c e , is i n c l u d e d i n t h e Da t a A p p e n d i x . S c o p e 1 & 2 GH G e m i s s i o n s d a t a w a s ex t e r n a l l y v e r i f i e d b y Cv e n t u r e L L C . Ou r C S R S t r a t e g y 4 Ec o n o m y 27 Pe o p l e 41 En v i r o n m e n t 60 Da t a A p p e n d i x 76 Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 4 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4Ou r C S R S t r a t e g y Mu l t i p l y i n g G o o d W i t h a g l o b a l r e a c h a n d p u r p o s e - d r i v e n m i s s i o n , we c o n n e c t t h e w o r l d r e s p o n s i b l y a n d r e s o u r c e f u l l y . At t h e c o r e o f o u r b u s i n e s s , w e e n a b l e e c o n o m i c g r o w t h fo r c u s t o m e r s t h r o u g h a c c e s s t o m a r k e t s a n d i n n o v a t i o n , li n k b u s i n e s s e s t h r o u g h a d i v e r s e p o r t f o l i o o f p r o d u c t s an d s e r v i c e s , a n d c r e a t e o p p o r t u n i t i e s f o r p e o p l e i n m o r e th a n 2 2 0 c o u n t r i e s a n d t e r r i t o r i e s . 4440 % Ou r s u s t a i n a b i l i t y e f f o r t s h a v e c o n t r i b u t e d t o a n ap p r o x i m a t e l y 4 0 % r e d u c t i o n i n C O 2 e m i s s i o n s in t e n s i t y a c r o s s t h e e n t e r p r i s e f r o m F Y 0 9 t o F Y 1 9 , a p e r i o d i n w h i c h r e v e n u e g r e w b y 9 6 % . Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 55 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Ch a i r m a n ’ s L e t t e r Mu l t i p l y i n g O p p o r t u n i t i e s Th r o u g h I n n o v a t i o n As w e r e l e a s e t h i s r e p o r t , t h e w o r l d is g r a p p l i n g w i t h t h e n o v e l C o r o n a v i r u s CO V I D - 1 9 p a n d e m i c . D u r i n g t h e s e un p r e c e d e n t e d t i m e s , F e d E x i s o n e of t h e o n l y c o m p a n i e s i n t h e w o r l d wi t h t h e n e t w o r k s a n d c a p a b i l i t i e s to k e e p c o m m e r c e a n d a i d m o v i n g . Wi t h t h e h e a l t h a n d s a f e t y o f o u r t e a m me m b e r s a s o u r t o p p r i o r i t y , F e d E x i s o n th e f r o n t l i n e s o f p r o v i d i n g r e l i e f , b u i l d i n g up o n d e c a d e s o f e x p e r i e n c e i n d e a l i n g w i t h na t u r a l d i s a s t e r s a n d m e d i c a l c h a l l e n g e s . Th i s e x p e r i e n c e a n d o u r c o m p a n y v a l u e s wi l l c o n t i n u e t o m a k e F e d E x a b s o l u t e l y es s e n t i a l t o p r o v i d i n g s u p p o r t o n a gl o b a l s c a l e . Th i s i s c r i t i c a l b e c a u s e t h e w o r l d i s de p e n d i n g o n u s n o w m o r e t h a n e v e r . As I s a i d i n m y r e c e n t Fr o m t h e C h a i r m a n an d C E O m e s s a g e , i t ’ s w h o w e a r e a n d wh a t w e d o . Pl e a s e t a k e a m o m e n t a n d v i s i t he r e f o r t h e la t e s t o n h o w F e d E x i s r e s p o n d i n g t o t h e ou t b r e a k , w i t h a f o c u s o n S a f e t y A b o v e A l l . As y o u ’ l l s e e i n t h e f o l l o w i n g r e p o r t , w e ’ r e co m m i t t e d t o p u t t i n g o u r C S R s t r a t e g y t o wo r k f o r t h e b e n e f i t o f t h e g l o b a l e c o n o m y , ou r p e o p l e , a n d t h e e n v i r o n m e n t — a n d we ’ l l c a r r y t h a t c o m m i t m e n t t h r o u g h as t h e w o r l d r e s p o n d s t o a n d r e c o v e r s fr o m t h i s p a n d e m i c . Mu l t i p l y i n g O p p o r t u n i t i e s fo r t h e E c o n o m y , O u r P e o p l e an d t h e E n v i r o n m e n t Ec o n o m y : M u l t i p l y i n g G r o w t h fo r O u r B u s i n e s s a n d S o c i e t y Fe d E x s u p p o r t s t h e i n g e n u i t y o f b u s i n e s s ow n e r s a n d p o w e r s t h e e c o n o m y i n a nu m b e r o f w a y s . We f u e l t h e e x p l o s i v e g r o w t h o f e- c o m m e r c e . A s w e m a i n t a i n a ma r k e t - l e a d i n g p o r t f o l i o f o r e - c o m m e r c e — t h e f a s t e s t g r o w i n g s e g m e n t o f o u r bu s i n e s s — w e d o s o w i t h a s h a r p f o c u s on c u s t o m e r n e e d s a n d t h e e n v i r o n m e n t . Fo r e x a m p l e , R o x o ™ , t h e F e d E x S a m e D a y Bo t ™ h o l d s p r o m i s e f o r d e l i v e r i e s i n co n g e s t e d o r d i f f i c u l t d e l i v e r y l o c a t i o n s an d i s a l l e l e c t r i c — u s i n g o n l y b a t t e r i e s th a t p r o d u c e z e r o l o c a l i z e d e m i s s i o n s . Si m i l a r l y , i n 2 0 1 9 , t h r o u g h o u r c o l l a b o r a t i o n wi t h W i n g , w e m a r k e d t h e f i r s t s c h e d u l e d e- c o m m e r c e d e l i v e r y v i a d r o n e i n t h e U. S . a n d d i d s o w i t h z e r o e m i s s i o n s . Fr e d e r i c k W . S m i t h Ch a i r m a n a n d C E O $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 66 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x We s u p p o r t s m a l l a n d d i v e r s e b u s i n e s s . We ’ v e e x p a n d e d o u r S m a l l B u s i n e s s Gr a n t C o n t e s t — w h i c h p r o v i d e s a b o o s t to d e s e r v i n g e n t r e p r e n e u r s t h r o u g h gr a n t s , p r i z e s a n d F e d E x O f f i c e s e r v i c e s — t o 1 0 c o u n t r i e s . A n d w e t a k e p r i d e i n th e p o s i t i v e o u t c o m e s g e n e r a t e d b y t h e gl o b a l b u s i n e s s e s w e s u p p o r t . A s j u s t on e e x a m p l e , t h r o u g h t h e s a l e o f i t s c o f f e e an d c h o c o l a t e p r o d u c t s , M o k a O r i g i n s , on e o f o u r 2 0 1 9 w i n n e r s , p r o v i d e s g o o d wa g e s t o f a r m e r s i n r u r a l A f r i c a . It i s i m p o r t a n t t o r e m e m b e r t h a t o u r C S R st r a t e g y i s n ’ t i n d e p e n d e n t o f o u r b u s i n e s s pl a n t o i n n o v a t e a n d d r i v e p r o f i t a b l e g r o w t h . As w e a n t i c i p a t e c u s t o m e r n e e d s o n th e h o r i z o n , w e d o s o w i t h a k e e n e y e on o u r m i s s i o n t o c o n n e c t t h e w o r l d re s p o n s i b l y a n d r e s o u r c e f u l l y . Pe o p l e : M u l t i p l y i n g P o t e n t i a l Co n t i n u e d i n v e s t m e n t s i n o u r p e o p l e a r e ce n t r a l t o o u r s u c c e s s . A n d o u r f i r s t p r i o r i t y is “ S a f e t y A b o v e A l l . ” T h a t g o e s f o r ou r o p e r a t i o n s o n t h e r o a d s , i n t h e a i r , in o u r f a c i l i t i e s , a n d i n o u r c o m m u n i t i e s . We s o u r c e t h e m o s t u p - t o - d a t e , so p h i s t i c a t e d s a f e t y t e c h n o l o g y f o r o u r ve h i c l e f l e e t . N i n e t y - e i g h t p e r c e n t o f Fe d E x F r e i g h t t r a c t o r s a n d b o x t r u c k s no w i n c l u d e r o l l s t a b i l i t y , f o r w a r d c o l l i s i o n mi t i g a t i o n s y s t e m s , a n d l a n e d e p a r t u r e te c h n o l o g y . A n d F e d E x E x p r e s s , F r e i g h t , an d G r o u n d u s e v i d e o e v e n t d a t a r e c o r d e r , or V E D R , t e c h n o l o g y t o i m p r o v e s a f e t y fo r o u r d r i v e r s a n d o t h e r s o n t h e r o a d . We ’ r e a l s o i n v e s t i n g i n o u r t e a m m e m b e r s ’ fu t u r e s t h r o u g h e x t e n s i v e e d u c a t i o n a n d tr a i n i n g . L a s t f i s c a l y e a r , t e a m m e m b e r s on a v e r a g e p a r t i c i p a t e d i n 1 8 m o r e h o u r s o f tr a i n i n g t h a n t h e p r e v i o u s y e a r , a n d F e d E x pr o v i d e d $ 1 5 . 3 m i l l i o n i n t u i t i o n a s s i s t a n c e to h e l p e m p l o y e e s f u r t h e r t h e i r e d u c a t i o n . En v i r o n m e n t : M u l t i p l y i n g E f f i c i e n c i e s Wi t h r e g a r d t o o u r p h y s i c a l a s s e t s , w e ’ r e us i n g o u r R e d u c e , R e p l a c e , R e v o l u t i o n i z e su s t a i n a b i l i t y a p p r o a c h i n f o u r k e y a r e a s : ai r c r a f t e f f i c i e n c y , v e h i c l e e f f i c i e n c y , su s t a i n a b l e f a c i l i t i e s , a n d s u s t a i n a b l e ma t e r i a l s a n d r e c y c l i n g . As o n e i l l u s t r a t i o n o f t h e p o w e r o f th i s s t r a t e g y , l a s t f i s c a l y e a r a l o n e , we a v o i d e d m o r e t h a n 3 m i l l i o n m e t r i c to n s o f C O 2e e m i s s i o n s a s a r e s u l t o f ou r e n t e r p r i s e - w i d e f u e l a n d e n e r g y sa v i n g i n i t i a t i v e s . T h a t ’ s e q u i v a l e n t to t h e c a r b o n s e q u e s t e r e d — o r o f f s e t — b y m o r e t h a n 4 m i l l i o n a c r e s o f U . S . fo r e s t s i n o n e y e a r . Fe d E x C a r e s : Th e s e a r e o n l y a f e w r e m a r k a b l e e x a m p l e s of h o w F e d E x h a s b e e n w o r k i n g t o b e n e f i t th e e c o n o m y , p e o p l e a n d t h e e n v i r o n m e n t . We ’ r e a l s o r e f o c u s i n g o u r r o b u s t g i v i n g a n d vo l u n t e e r i n g p l a t f o r m , F e d E x C a r e s . M o v i n g fo r w a r d , t h e t h r e e F e d E x C a r e s p i l l a r s ar e : G l o b a l E n t r e p r e n e u r s h i p , S u s t a i n a b l e Lo g i s t i c s , a n d D e l i v e r i n g f o r G o o d . A s y o u ’ l l se e o n p a g e 1 0 , t h e s e F e d E x C a r e s p i l l a r s fi t p e r f e c t l y i n t o o u r o v e r a l l C S R s t r a t e g y . Th i s n e w F e d E x C a r e s f o c u s w i l l e n a b l e us t o z e r o i n w h e r e o u r c o m p a n y c a n ad d t h e m o s t u n i q u e v a l u e . A n d t h e r o l e we p l a y — w h o w e a r e a n d w h a t w e d o — h a s n e v e r b e e n m o r e i m p o r t a n t . Fr e d e r i c k W . S m i t h Ch a i r m a n a n d C E O $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 77 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x 3. 1 m me t r i c t o n s o f C O 2e e m i s s i o n s a v o i d e d th r o u g h f u e l - a n d e n e r g y - s a v i n g i n i t i a t i v e s We g a v e $6 2 . 4 m in c o r p o r a t e c h a r i t a b l e co n t r i b u t i o n s $1 5 . 3 m 23 m kW h r e n e w a b l e en e r g y g e n e r a t e d W h a t W e A c h i e v e d i n F Y 1 9 Mu l t i p l y i n g o p p o r t u n i t i e s f o r o u r p e o p l e , ou r b u s i n e s s , a n d o u r s h a r e d e n v i r o n m e n t in t u i t i o n a s s i s t a n c e to e m p l o y e e s in g o o d s a n d s e r v i c e s p r o c u r e d fr o m d i v e r s e a n d s m a l l - b u s i n e s s su p p l i e r s i n t h e U . S . $1 2 . 3 b 40 % de c r e a s e i n C O 2 e m i s s i o n s in t e n s i t y ( o n a r e v e n u e b a s i s ) si n c e F Y 0 9 An n o u n c e d f l e e t ex p a n s i o n w i t h 1, 0 0 0 Ch a n j e e l e c t r i c de l i v e r y v e h i c l e s $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 88 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Fe d E x G l o b a l N e t w o r k Li è g e Si n g a p o r e An c h o r a g e In d i a n a p o l i s Fo r t W o r t h Me m p h i s Oa k l a n d Mi a m i Ne w a r k Pa r i s St a n s t e d Me x i c o C i t y Co l o g n e Du b a i Gu a n g z h o u Os a k a Mi s s i s s a u g a Ma j o r E x p r e s s H u b L o c a t i o n s Ai r R o u t e s >2 2 0 CO U N T R I E S A N D TE R R I T O R I E S S E R V E D >5 , 0 0 0 OP E R A T I N G F A C I L I T I E S >1 5 M SH I P M E N T S S O R T E D AN D P R O C E S S E D E A C H BU S I N E S S D A Y > 6 5 0 AI R P O R T S S E R V E D 67 9 AI R C R A F T >1 8 0 , 0 0 0 MO T O R I Z E D V E H I C L E S $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 99 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x CS R A p p r o a c h a n d I m p l e m e n t a t i o n Si m i l a r l y , o u r c o r p o r a t e s o c i a l r e s p o n s i b i l i t y (C S R ) p r o g r a m s e m p h a s i z e l o n g - t e r m pe r f o r m a n c e t h a t c r e a t e s l a s t i n g , p o s i t i v e va l u e f o r o u r b u s i n e s s a n d s o c i e t y . O u r go v e r n a n c e , o p e r a t i o n s , c u l t u r e , a n d C S R pr i o r i t i e s a r e c l o s e l y a l i g n e d , a s r e f l e c t e d in t h e i m p o r t a n t r o l e p l a y e d b y t h e Fe d E x B o a r d o f D i r e c t o r s ’ N o m i n a t i n g & G o v e r n a n c e C o m m i t t e e , w h i c h h a s ov e r s i g h t r e s p o n s i b i l i t y f o r o u r C S R s t r a t e g y an d p r o g r a m s , a n d t h e C o m p e n s a t i o n Co m m i t t e e , w h i c h r e v i e w s a n d d i s c u s s e s wi t h m a n a g e m e n t o u r k e y h u m a n c a p i t a l ma n a g e m e n t s t r a t e g i e s a n d p r o g r a m s . Th e N o m i n a t i n g & G o v e r n a n c e C o m m i t t e e re c e i v e s u p d a t e s a t l e a s t a n n u a l l y f r o m o u r Ch i e f S u s t a i n a b i l i t y O f f i c e r , a n d p r o v i d e s fe e d b a c k t o i n f o r m f u t u r e a c t i v i t i e s . CS R i s a t t h e h e a r t o f o u r b u s i n e s s a n d ce n t r a l t o t h e c o n n e c t i o n s w e m a k e . Ke y e l e m e n t s o f o u r C S R s t r a t e g y i n c l u d e en v i r o n m e n t a l e f f i c i e n c y i n n o v a t i o n s , a s u s t a i n a b l e s u p p l y c h a i n , a d i v e r s e a n d in c l u s i v e w o r k p l a c e , a n d t h e r o b u s t g i v i n g an d v o l u n t e e r i n g p l a t f o r m k n o w n a s F e d E x Ca r e s . W e h a v e a l i g n e d o u r C S R p l a t f o r m wi t h o u r c o m p a n y ’ s m i s s i o n a n d v a l u e s , an d e m b e d d e d i t i n t o o u r s y s t e m s a n d o u r cu l t u r e . W e c o n d u c t r e g u l a r C S R m a t e r i a l i t y as s e s s m e n t s t o m a k e s u r e w e r e m a i n fo c u s e d o n t h e r i g h t C S R p r i o r i t i e s f o r th e b e n e f i t o f o u r b u s i n e s s , o u r c u s t o m e r s , ou r s h a r e o w n e r s , o u r t e a m m e m b e r s , an d o t h e r k e y s t a k e h o l d e r s . O u r m o s t r e c e n t ma t e r i a l i t y a s s e s s m e n t , c o m p l e t e d i n F Y 1 9 an d d e t a i l e d i n t h i s r e p o r t , d e m o n s t r a t e d th a t C S R c o n t i n u e s t o p l a y a c r i t i c a l r o l e in o u r b u s i n e s s s u c c e s s . Im p o r t a n t l y , i n F Y 1 9 w e m a p p e d o u r C S R fo c u s a r e a s , m a t e r i a l i s s u e s , a n d a c t i o n s t o th e U n i t e d N a t i o n s S u s t a i n a b l e D e v e l o p m e n t Go a l s ( S D G s ) . O u r C S R s t r a t e g y a l i g n s w i t h an d s u p p o r t s t h e S D G s i n s e v e r a l k e y a r e a s . Th e i r l i n k a g e s t o o u r m o s t m a t e r i a l i s s u e s ar e i n c l u d e d i n t h e M a t e r i a l i t y s e c t i o n o f th i s r e p o r t a n d t o o u r p r o g r a m s a n d p r o g r e s s in r e l e v a n t l o c a t i o n s o f t h e E c o n o m y , P e o p l e , an d E n v i r o n m e n t c h a p t e r s . Ac r o s s o u r o r g a n i z a t i o n , w e s e t en t e r p r i s e - l e v e l s t r a t e g i e s t o d e l i v e r ou r g l o b a l C S R g o a l s a n d c o m m i t m e n t s . Ou r s h a r e d p u r p o s e u n i t e s a n d g u i d e s th e i m p l e m e n t a t i o n o f t h e s e e f f o r t s a t t h e op e r a t i n g c o m p a n y l e v e l . E a c h o p e r a t i n g co m p a n y a l s o r e p o r t s o n a c o r e s e t o f me t r i c s i n s u p p o r t o f t h e e n t e r p r i s e st r a t e g y . W e p r i o r i t i z e o u r m a t e r i a l en v i r o n m e n t a l a n d s o c i a l i s s u e s , a s w e l l as t h e a r e a s w h e r e w e c a n u s e o u r m o s t va l u a b l e a s s e t s – g l o b a l t r a n s p o r t a t i o n ne t w o r k s , l o g i s t i c s e x p e r t i s e , a n d t h e t a l e n t of o u r t e a m m e m b e r s – t o r e d u c e r i s k s a n d ad d t h e g r e a t e s t p o s s i b l e v a l u e t o s o c i e t y . Fi n a l l y , w e p u b l i c l y s h a r e n o t o n l y o u r pe r f o r m a n c e r e s u l t s , b u t o u r l e a r n i n g s , ch a l l e n g e s , a n d s u c c e s s e s a l o n g t h e wa y a s p a r t o f o u r o n g o i n g c o m m i t m e n t to t r a n s p a r e n c y . Fo r m o r e i n f o r m a t i o n a b o u t t h e p o l i c i e s th a t i n f o r m o u r C S R s t r a t e g y , s e e o u r CS R P o l i c y S t a t e m e n t s . P l e a s e r e f e r to t h i s r e p o r t ’ s Da t a A p p e n d i x f o r FY 1 9 C S R p e r f o r m a n c e r e s u l t s . Ou r c u l t u r e , p r i n c i p l e s , a n d e m p h a s i s o n l o n g - t e r m p e r f o r m a n c e h a v e gu i d e d o u r c o m p a n y s i n c e o u r f o u n d i n g n e a r l y f i v e d e c a d e s a g o . Ou r M i s s i o n a n d V a l u e s Mi s s i o n Fe d E x C o r p o r a t i o n w i l l p r o d u c e su p e r i o r f i n a n c i a l r e t u r n s f o r i t s sh a r e o w n e r s b y p r o v i d i n g h i g h v a l u e - ad d e d l o g i s t i c s , t r a n s p o r t a t i o n , a n d re l a t e d b u s i n e s s s e r v i c e s t h r o u g h fo c u s e d o p e r a t i n g c o m p a n i e s . Cu s t o m e r r e q u i r e m e n t s w i l l b e m e t i n th e h i g h e s t q u a l i t y m a n n e r a p p r o p r i a t e to e a c h m a r k e t s e g m e n t s e r v e d . Fe d E x w i l l s t r i v e t o d e v e l o p m u t u a l l y re w a r d i n g r e l a t i o n s h i p s w i t h i t s t e a m me m b e r s , p a r t n e r s , a n d s u p p l i e r s . Sa f e t y w i l l b e t h e f i r s t c o n s i d e r a t i o n in a l l o p e r a t i o n s . C o r p o r a t e a c t i v i t i e s wi l l b e c o n d u c t e d t o t h e h i g h e s t et h i c a l a n d p r o f e s s i o n a l s t a n d a r d s . Va l u e s • P e o p l e • S e r v i c e • I n n o v a t i o n • I n t e g r i t y • R e s p o n s i b i l i t y • L o y a l t y • S a f e t y $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1010 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Ou r C S R F o c u s A r e a s CS R F o c u s A r e a s Ec o n o m y Pe o p l e En v i r o n m e n t By c o n n e c t i n g b u s i n e s s e s a n d co m m u n i t i e s t h r o u g h a g r o w i n g po r t f o l i o o f s e r v i c e s a n d t o o l s , w e en a b l e e c o n o m i c g r o w t h a n d m a k e i t ea s i e r f o r c u s t o m e r s t o a c c e s s n e w a n d ex i s t i n g m a r k e t s , t h e r e b y h e l p i n g t o r a i s e st a n d a r d s o f l i v i n g a n d i m p r o v e q u a l i t y of l i f e . W e s t r i v e t o b e a r o l e m o d e l by p r o v i d i n g e c o n o m i c o p p o r t u n i t i e s to s m a l l b u s i n e s s e s a n d p e o p l e i n t h e co m m u n i t i e s w e s e r v e . • C r e a t e v a l u e f o r a l l s t a k e h o l d e r s • E n s u r e s t r o n g b u s i n e s s e t h i c s , pr e p a r e d n e s s , r e s i l i e n c y , c o n t i n u i t y , an d d a t a s e c u r i t y • I n n o v a t e p r o d u c t s a n d s e r v i c e s to o p t i m i z e o u r b u s i n e s s , h e l p o u r cu s t o m e r s , a n d l i f t e c o n o m i e s • E n a b l e e - c o m m e r c e a n d h e a l t h y gl o b a l t r a d e t h r o u g h t e c h n o l o g y , ad v o c a c y , a n d s e r v i c e • E m p o w e r e n t r e p r e n e u r s h i p , su p p l i e r d i v e r s i t y , a n d j o b g r o w t h • F o c u s o n o u t s t a n d i n g c u s t o m e r ex p e r i e n c e , s a t i s f a c t i o n , a n d co n v e n i e n c e We e n g a g e a n d e m p o w e r o u r m o r e th a n 4 7 5 , 0 0 0 t e a m m e m b e r s , p r o v i d i n g th e m w i t h s a f e , i n c l u s i v e w o r k p l a c e s an d c o n t i n u e d c a r e e r d e v e l o p m e n t op p o r t u n i t i e s t h a t h e l p t h e m t h r i v e . We a r e a l l u n i t e d b y o u r c o m m i t m e n t to t h e c o r p o r a t e p h i l o s o p h y w e c a l l Pe o p l e - S e r v i c e - P r o f i t ( P S P ) . T h i s r e f l e c t s th e s h a r e d p r i n c i p l e s t h a t g o v e r n e v e r y Fe d E x a c t i v i t y , e v e r y d a y , e v e r y w h e r e we w o r k . • E n s u r e s a f e t y i n o u r v e h i c l e s , ai r o p e r a t i o n s , a n d f a c i l i t i e s • R e c r u i t a n d r e t a i n t o p t a l e n t • F o s t e r a w o r k p l a c e t h a t i s d i v e r s e , in c l u s i v e , a n d t h r i v i n g • E n a b l e c o n t i n u e d e d u c a t i o n , sa t i s f y i n g c a r e e r p a t h w a y s , an d w o r l d - c l a s s t r a i n i n g • P r o v i d e i n d u s t r y - l e a d i n g b e n e f i t s to s u p p o r t t e a m m e m b e r h e a l t h • S u p p o r t f i n a n c i a l w e l l - b e i n g a n d re t i r e m e n t o p t i o n s By u s i n g o u r g l o b a l a s s e t s , e x p e r t i s e in e f f i c i e n c y , a n d c o m m i t m e n t t o in n o v a t i o n , w e w o r k t o m i n i m i z e o u r en v i r o n m e n t a l f o o t p r i n t , f i n d i n n o v a t i v e so l u t i o n s , a n d i m p r o v e q u a l i t y o f l i f e . Th r o u g h o u t t h e F e d E x o r g a n i z a t i o n , o u r Re d u c e , R e p l a c e , R e v o l u t i o n i z e a p p r o a c h pe r m e a t e s o u r s u s t a i n a b i l i t y e f f o r t s , wi t h o u r E n v i r o n m e n t a l P o l i c y g u i d i n g th e o p e r a t i n g c o m p a n i e s i n m a n a g i n g en v i r o n m e n t a l p e r f o r m a n c e . • Re d u c e : M i n i m i z e o r e l i m i n a t e i m p a c t s fr o m a c t i v i t i e s a n d o p e r a t i o n s • Re p l a c e : A p p l y t h e r i g h t s o l u t i o n s in t h e r i g h t a p p l i c a t i o n s • Re v o l u t i o n i z e : D i s c o v e r a n d ut i l i z e c u t t i n g - e d g e t e c h n o l o g i e s an d s o l u t i o n s UN S u s t a i n a b l e De v e l o p m e n t G o a l s (S D G s ) Fe d E x C a r e s • G l o b a l e n t r e p r e n e u r s h i p • D e l i v e r i n g f o r g o o d • S u s t a i n a b l e l o g i s t i c s $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1111 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Gl o b a l C S R G o v e r n a n c e Th e F e d E x B o a r d o f D i r e c t o r s p l a y s a k e y r o l e i n o u r g l o b a l C S R i n i t i a t i v e s . Th e F e d E x B o a r d o f D i r e c t o r s a n d i t s co m m i t t e e s o v e r s e e o u r g l o b a l C S R in i t i a t i v e s . T h e B o a r d i s r e s p o n s i b l e f o r re v i e w i n g a n d o v e r s e e i n g o u r c u l t u r e a n d ev a l u a t i n g m a n a g e m e n t ’ s e f f o r t s t o a l i g n co r p o r a t e c u l t u r e w i t h o u r s t a t e d v a l u e s a n d lo n g - t e r m s t r a t e g y . A d d i t i o n a l l y , t h e B o a r d ha s d e l e g a t e d t o e a c h o f i t s c o m m i t t e e s re s p o n s i b i l i t y f o r t h e o v e r s i g h t o f s p e c i f i c as p e c t s o f o u r c o r p o r a t e c u l t u r e a n d o t h e r CS R a c t i v i t i e s t h a t f a l l w i t h i n t h e co m m i t t e e ’ s a r e a s o f r e s p o n s i b i l i t y . Th e N o m i n a t i n g & C o r p o r a t e G o v e r n a n c e Co m m i t t e e r e v i e w s a n d d i s c u s s e s C S R an d s u s t a i n a b i l i t y s t r a t e g i e s a n d p r o g r a m s wi t h s e n i o r l e a d e r s h i p , i n c l u d i n g o u r Ch i e f S u s t a i n a b i l i t y O f f i c e r . • T h e C o m p e n s a t i o n C o m m i t t e e r e v i e w s an d d i s c u s s e s w i t h m a n a g e m e n t th e c o m p a n y ’ s k e y h u m a n c a p i t a l ma n a g e m e n t s t r a t e g i e s a n d p r o g r a m s , in c l u d i n g d i v e r s i t y a n d i n c l u s i o n i n i t i a t i v e s . • T h e A u d i t C o m m i t t e e r e v i e w s t h e im p l e m e n t a t i o n a n d e f f e c t i v e n e s s of t h e c o m p a n y ’ s c o r p o r a t e i n t e g r i t y an d c o m p l i a n c e p r o g r a m s . • T h e I n f o r m a t i o n T e c h n o l o g y O v e r s i g h t Co m m i t t e e r e v i e w s a n d d i s c u s s e s wi t h m a n a g e m e n t t h e c o m p a n y ’ s te c h n o l o g i e s , p o l i c i e s , p r o c e s s e s a n d pr a c t i c e s f o r m a n a g i n g a n d m i t i g a t i n g cy b e r s e c u r i t y r i s k s a n d m o n i t o r s bu s i n e s s c o n t i n u i t y a n d d i s a s t e r r e c o v e r y ca p a b i l i t i e s a n d c o n t i n g e n c y p l a n s . En v i r o n m e n t a l S u s t a i n a b i l i t y Go v e r n a n c e Th e F e d E x E n t e r p r i s e S u s t a i n a b i l i t y C o u n c i l (F E S C ) i s r e s p o n s i b l e f o r s e t t i n g a n d im p l e m e n t i n g o u r c o m p a n y - w i d e su s t a i n a b i l i t y s t r a t e g y . O u r C h i e f Su s t a i n a b i l i t y O f f i c e r c h a i r s t h e F E S C , ov e r s e e s t h e c o m p a n y - w i d e i m p l e m e n t a t i o n of o u r e n v i r o n m e n t a l m a n a g e m e n t s y s t e m an d r e v i e w s p e r f o r m a n c e a n n u a l l y . Ad d i t i o n a l l y , e n t e r p r i s e - w i d e S u s t a i n a b i l i t y Im p a c t T e a m s ( S I T s ) f o r g l o b a l v e h i c l e s , fa c i l i t i e s , a i r o p e r a t i o n s , E a r t h S m a r t ( m a r k e t i n g an d c o m m u n i c a t i o n s ) , a n d s o u r c i n g a l l o w ou r o p e r a t i n g c o m p a n i e s t o s h a r e s y n e r g i e s , id e a s , a n d in n o v a t i o n s . T h e S I Ts a n d o p e r a t i n g co m p a n i e s ’ s e n i o r s u s t a i n a b i l i t y l e a d e r s re p o r t t o o u r C h i e f S u s t a i n a b i l i t y O f f i c e r . For m o r e i n f o r m a t i o n a b o u t o u r e n v i r o n m e n t a l su s t a i n a b i l i t y i n i t i a t i v e s , s e e t h e En v i r o n m e n t ch a p t e r o f t h i s r e p o r t . Pe o p l e C S R G o v e r n a n c e Ou r g l o b a l C S R g o v e r n a n c e a l s o en c o m p a s s e s a v a r i e t y o f f u n c t i o n s a n d de p a r t m e n t s d e d i c a t e d t o o u r p e o p l e . Fe d E x e x e c u t i v e o f f i c e r s h a v e i n d i v i d u a l ob j e c t i v e s t h a t i n c l u d e , b u t a r e n o t l i m i t e d to , t h e p r o m o t i o n o f o u r c o m m i t m e n t t o di v e r s i t y , i n c l u s i o n , a n d s u c c e s s i o n p l a n n i n g fo r m a n a g e m e n t p o s i t i o n s . A d d i t i o n a l l y , Hu m a n R e s o u r c e s ( H R ) d e p a r t m e n t s i n ea c h F e d E x o p e r a t i n g c o m p a n y m a n a g e HR p r i o r i t i e s , i n c l u d i n g t e a m m e m b e r c a r e e r de v e l o p m e n t , e n g a g e m e n t , a n d h e a l t h a n d we l l n e s s . O u r C o r p o r a t e H R d e p a r t m e n t pr o m o t e s c o n s i s t e n c y o f p o l i c i e s a c r o s s op e r a t i n g c o m p a n i e s a n d m a n a g e s ex e c u t i v e d e v e l o p m e n t , t e a m m e m b e r be n e f i t s , a n d d i v e r s i t y s t r a t e g y . T h e F e d E x Di v e r s i t y & I n c l u s i o n ( D & I ) C o u n c i l i n c l u d e s me m b e r s a c r o s s o p e r a t i n g c o m p a n i e s w h o co o r d i n a t e c o m p a n y - w i d e D & I i n i t i a t i v e s . In a d d i t i o n , e a c h F e d E x o p e r a t i n g c o m p a n y se t s w o r k p l a c e s a f e t y g o a l s a n d i m p l e m e n t s ou r S a f e t y A b o v e A l l p h i l o s o p h y t h r o u g h po l i c i e s a n d p r o g r a m s r e l e v a n t t o i t s sp e c i f i c o p e r a t i o n s . Fo r m o r e i n f o r m a t i o n a b o u t o u r p r o g r a m s fo r c a r e e r d e v e l o p m e n t , d i v e r s i t y a n d in c l u s i o n , a n d s a f e t y , s e e t h e Pe o p l e ch a p t e r o f t h i s r e p o r t . Fe d E x E x p r e s s En v i r o n m e n t a l & S u s t a i n a b i l i t y Le a d e r s h i p Fe d E x G r o u n d En v i r o n m e n t a l & S u s t a i n a b i l i t y Le a d e r s h i p Fe d E x F r e i g h t En v i r o n m e n t a l & S u s t a i n a b i l i t y Le a d e r s h i p Fe d E x O f f i c e En v i r o n m e n t a l & S u s t a i n a b i l i t y Le a d e r s h i p • A i r O p e r a t i o n s • E a r t h S m a r t • F a c i l i t i e s • S o u r c i n g • V e h i c l e s Bo a r d o f D i r e c t o r s No m i n a t i n g & G o v e r n a n c e C o m m i t t e e Fe d E x E n t e r p r i s e S u s t a i n a b i l i t y Co u n c i l – F E S C Ch i e f S u s t a i n a b i l i t y O f f i c e r Ch a i r — F E S C Su s t a i n a b i l i t y Im p a c t T e a m s En v i r o n m e n t a l S u s t a i n a b i l i t y G o v e r n a n c e S t r u c t u r e $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1212 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Ma t e r i a l i t y – F o c u s i n g o n W h a t M a t t e r s M o s t Gi v e n t h e s e e v o l v i n g f a c t o r s , i t i s i m p o r t a n t to r e - e v a l u a t e t h e p o t e n t i a l c h a l l e n g e s , op p o r t u n i t i e s , a n d t o p i c s t h a t a r e m o s t im p o r t a n t t o F e d E x , t o o u r s t a k e h o l d e r s , an d t o s o c i e t y . Ou r m o s t r e c e n t m a t e r i a l i t y a s s e s s m e n t in 2 0 1 9 r e - e v a l u a t e d t h e t o p i c s p r e v i o u s l y id e n t i f i e d a s m o s t i m p o r t a n t f r o m t h e bu s i n e s s p e r s p e c t i v e , s t a k e h o l d e r pe r s p e c t i v e , a n d s o c i e t a l p e r s p e c t i v e , an d i d e n t i f i e d n e w a n d e m e r g i n g t o p i c s . Th e s e w e r e t h e n a n a l y z e d t o d e t e r m i n e op p o r t u n i t i e s t o l e v e r a g e e x i s t i n g C S R ac t i v i t i e s a n d g u i d e o u r C S R a n d b u s i n e s s st r a t e g i e s g o i n g f o r w a r d , w h i l e f u r t h e r mi t i g a t i n g r i s k s . T h i s 2 0 1 9 w o r k b u i l t on o u r f i r s t C S R m a t e r i a l i t y a s s e s s m e n t in 2 0 1 4 a n d o u r e x t e r n a l s t a k e h o l d e r re v i e w i n 2 0 1 6 , a n d a l i g n e d w i t h t h e GR I R e p o r t i n g S t a n d a r d s g u i d a n c e a n d ot h e r b e s t p r a c t i c e s t o i d e n t i f y , r e v i e w , an d r e v i s e t o p i c s f o r a s s e s s m e n t . In p u t t o t h e m a t e r i a l i t y p r o c e s s i n c l u d e d a li t e r a t u r e r e v i e w , a n a l y s i s o f g l o b a l t r e n d s , an d b e n c h m a r k i n g o f l e a d i n g s u s t a i n a b i l i t y pr a c t i c e s . I t a l s o i n c l u d e d i n t e r n a l a n d ex t e r n a l s t a k e h o l d e r e n g a g e m e n t . I n t e r n a l en g a g e m e n t c o m p r i s e d i n t e r v i e w s w i t h se n i o r m a n a g e m e n t a c r o s s t h e b u s i n e s s an d a n o n l i n e s u r v e y t o h u n d r e d s o f em p l o y e e s a r o u n d t h e w o r l d . E x t e r n a l st a k e h o l d e r e n g a g e m e n t i n c l u d e d p h o n e in t e r v i e w s w i t h r e p r e s e n t a t i v e s f r o m ac a d e m i a , c u s t o m e r s , i n d u s t r y a s s o c i a t i o n s , me d i a , N G O s , a n d s u p p l i e r s , a s w e l l a s a n on l i n e s u r v e y . A l i s t o f r e l e v a n t t o p i c s w a s c r e a t e d f r o m th i s i n p u t , b e f o r e b e i n g r e f i n e d a n d v a l i d a t e d in a f u l l - d a y w o r k s h o p w i t h k e y i n t e r n a l st a k e h o l d e r s t o d e t e r m i n e m a t e r i a l t o p i c s . Wo r k s h o p s t a k e h o l d e r s r e p r e s e n t e d a br o a d r a n g e o f F e d E x f u n c t i o n s a c r o s s th e c o m p a n y . M a t e r i a l i t y w a s d e t e r m i n e d ac c o r d i n g t o : 1. T h e t o p i c ’ s s i g n i f i c a n c e , b a s e d o n sc i e n t i f i c c o n s e n s u s , s o c i e t a l c o n s e n s u s (a s r e p r e s e n t e d b y t h e S D G s ) , a n d st a k e h o l d e r c o n s e n s u s 2. T h e t o p i c ’ s p o t e n t i a l i n f l u e n c e o n st a k e h o l d e r a s s e s s m e n t a n d d e c i s i o n s Ov e r t h e p a s t y e a r , t h e g l o b a l b u s i n e s s e n v i r o n m e n t h a s c o n t i n u e d to c h a n g e . T h e g r o w t h o f e - c o m m e r c e , f r e q u e n c y o f e x t r e m e we a t h e r e v e n t s , h e i g h t e n e d f o c u s o n c l i m a t e c h a n g e , i n c r e a s e d co m p l e x i t y o f g l o b a l t r a d e , d a t a s e c u r i t y c o n c e r n s , a n d c o m p e t i t i v e la b o r m a r k e t s a l l c o n t i n u e t o i m p a c t o u r o p e r a t i n g e n v i r o n m e n t . Th e o u t c o m e o f t h i s p r o c e s s w a s o u r up d a t e d m a t e r i a l i t y m a t r i x , w h i c h i d e n t i f i e s th e t o p i c s t h a t m a t t e r m o s t t o o u r b u s i n e s s , ou r s t a k e h o l d e r s a n d , m o r e b r o a d l y , t o so c i e t y a n d o u r p l a n e t . O u r 2 0 1 9 p r o c e s s al s o c o n f i r m e d t h e m o s t m a t e r i a l t o p i c s – t h o s e r e f l e c t i n g g l o b a l p r i o r i t i e s a n d to p i c s t h a t a r e c r i t i c a l t o o u r b u s i n e s s – re m a i n e d l a r g e l y c o n s i s t e n t w i t h o u r i n i t i a l as s e s s m e n t , w h i l e a l s o i d e n t i f y i n g r e l e v a n t me g a t r e n d s a n d t h e i r r o l e i n o u r C S R pr i o r i t i e s a n d s t r a t e g y . Customers Regulators Suppliers Shareowners Team members Government Media communities Local organizations Non-governmental Supplychain workers Ourstakeholders $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1313 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Hi g h e s t - R a n k e d M a t e r i a l T o p i c s Ou r h i g h e s t - r a t e d m a t e r i a l t o p i c s a r e me a s u r e d a n d m a n a g e d a c r o s s o u r o w n e d an d o p e r a t e d b u s i n e s s e s . W e m a p p e d th e s e t o p i c s – d i v i d e d i n t o t h e c a t e g o r i e s of G l o b a l P r i o r i t i e s a n d C o m m e r c i a l l y C r i t i c a l – t o o u r C S R f o c u s a r e a s a n d a p p r o a c h e s . Su b s e q u e n t l y , w e d e t e r m i n e d t h e m o s t re l e v a n t S D G s a l i g n e d w i t h t h o s e t o p i c s . Th i s p r o v i d e s a m o r e h o l i s t i c p i c t u r e o f ou r p r o g r e s s a n d a l l o w s u s t o b e t t e r id e n t i f y t h o s e a r e a s w h e r e o u r a p p r o a c h is e f f e c t i v e l y a d d r e s s i n g s t a k e h o l d e r a n d bu s i n e s s n e e d s , a s w e l l a s t h o s e a r e a s wh e r e c h a n g e s m i g h t b e w a r r a n t e d . Gl o b a l P r i o r i t y T o p i c s Th e s e a r e t o p i c s o v e r w h i c h F e d E x h a s a s i g n i f i c a n t im p a c t a n d i n f l u e n c e o n s t a k e h o l d e r d e c i s i o n s . Th e y a r e a l s o t o p i c s t h a t s t a k e h o l d e r s e x p e c t u s t o a d d r e s s p r o a c t i v e l y . To p i c A r e a M a t e r i a l T o p i c s Re l e v a n t U N S D G s Re l e v a n t R e p o r t C h a p t e r s a n d S e c t i o n s Go v e r n a n c e Et h i c s , i n t e g r i t y , br i b e r y , a n d c o r r u p t i o n Ou r C S R S t r a t e g y – C o r p o r a t e I n t e g r i t y a n d C o m p l i a n c e Gl o b a l g o v e r n a n c e s t r u c t u r e a n d p r a c t i c e s , i n c l ud i n g e n t e r p r i s e - w i d e e t h i c s a n d c o m p l i a n c e po l i c i e s , p r o g r a m s , a n d t r a i n i n g a c t i v i t i e s Da t a / I T s e c u r i t y an d d a t a p r i v a c y Ou r C S R S t r a t e g y – D a t a S e c u r i t y a n d P r i v a c y In f o r m a t i o n t e c h n o l o g y s e c u r i t y i n i t i a t i v e s , p o l i c i e s , a n d p r i v a c y n o t i c e s , i n c l u d i n g r i s k m a n a g e m e n t , On l i n e F e d E x T r u s t C e n t e r w i t h d a t a p r o t e c t i o n r e s o u r c e s , a n d G l o b a l P r i v a c y O f f i c e Su p p l y c h a i n So c i a l i m p a c t o f Fe d E x s u p p l y c h a i n s Ec o n o m y – O u r G l o b a l S u p p l y C h a i n Su p p l i e r d i v e r s i t y , s u s t a i n a b i l i t y , a n d c o m p l i a n c e g u i d e d b y F e d E x S u p p l i e r R e l a t i o n s h i p Ma n a g e m e n t t e a m a c r o s s a l l o p e r a t i n g c o m p a n i e s En v i r o n m e n t GH G e m i s s i o n s a s s o c i a t e d wi t h t r a n s p o r t a t i o n f l e e t En v i r o n m e n t – E n e r g y a n d G H G E m i s s i o n R e d u c t i o n Fu e l e f f i c i e n c y a n d e m i s s i o n r e d u c t i o n t a r g e t s , a i r c r a f t a n d v e h i c l e f l e e t m o d e r n i z a t i o n , al t e r n a t i v e f u e l s t r a t e g i e s , a n d r e s p o n s i b l e a d v o c a c y f o r r e g u l a t o r y a n d p o l i c y c h a n g e s fo r f u e l e f f i c i e n c y a n d e m i s s i o n r e d u c t i o n s t a n d a r d s En v i r o n m e n t a l i m p a c t on l o c a l c o m m u n i t i e s En a b l i n g E - C o m m e r c e , E x p a n d i n g W h a t ’ s P o s s i b l e Ec o n o m y – D r i v i n g I n n o v a t i o n In n o v a t i v e l a s t - m i l e d e l i v e r y s o l u t i o n s , i n c l u d i n g u s e o f r o b o t s a n d d r o n e s , p i l o t s t u d i e s t o o p t i m i z e ur b a n p a c k a g e p i c k u p a n d d e l i v e r y , a n d o t he r a d v a n c e m e n t s t o r e d u c e e m i s s i o n s , t r a f f i c co n g e s t i o n , a n d n o i s e Co n v e n i e n t p a c k a g e p i c k u p o r d r o p o f f l o c a t i o n s a t m o r e t h a n 9 4 , 0 0 0 v a r i o u s s t o r e s , Fe d E x O f f i c e l o c a t i o n s , a n d o t h e r s a r o u n d t h e w o r l d b y t h e e n d o f 2 0 2 0 Ma t e r i a l i t y – F o c u s i n g o n W h a t M a t t e r s M o s t ( C o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1414 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Ma t e r i a l i t y – F o c u s i n g o n W h a t M a t t e r s M o s t ( C o n t i n u e d ) To p i c A r e a M a t e r i a l T o p i c s Re l e v a n t U N S D G s Re l e v a n t R e p o r t C h a p t e r s a n d S e c t i o n s Pe o p l e Wo r k p l a c e s a f e t y an d t e a m m e m b e r se c u r i t y Pe o p l e – S a f e t y A b o v e A l l Wi d e r a n g e o f t e a m m e m b e r v e h i c l e , a v i a t i o n , a n d w o r k p l a c e s a f e t y t r a i n i n g a n d a w a r e n e s s pr o g r a m s , a s w e l l a s s t a t e - o f - t h e - a r t s a f e t y s y s t e m s a n d e q u i p m e n t Te a m m e m b e r di v e r s i t y a n d in c l u s i o n Pe o p l e – D i v e r s i t y a n d I n c l u s i o n Di v e r s i t y & I n c l u s i o n C o u n c i l t o d r i v e a n i n cl u s i v e c u l t u r e , a l o n g w i t h e d u c a t i o n a n d n u m e r o u s in i t i a t i v e s a n d t e a m m e m b e r r e s o u r c e s t o f o s t e r a d i v e r s e a n d i n c l u s i v e e n v i r o n m e n t i n o u r op e r a t i n g c o m p a n i e s Wo r k f o r c e r e c r u i t m e n t , re t e n t i o n , p a y , h o u r s , co n d i t i o n s , a n d de v e l o p m e n t Pe o p l e – R e c r u i t i n g a n d R e t a i n i n g T o p T a l e n t Pe o p l e – L e a r n i n g a n d D e v e l o p m e n t Pe o p l e – T e a m M e m b e r Q u a l i t y o f L i f e Va r i e t y o f r e c r u i t i n g , t r a i n i n g , c a r e e r d e v e l o p m en t , a n d e d u c a t i o n a l a s s i s t a n c e o p p o r t u n i t i e s , in c l u d i n g i n t e r n s h i p s , s c h o l a r s h i p s , m e n t o r i n g , a n d t u i t i o n s u p p o r t , a s w e l l a s w o r l d - c l a s s em p l o y e e b e n e f i t s f o r h e a l t h a n d w e l l n e s s Ec o n o m y Ec o n o m i c i m p a c t an d a c c e s s Ec o n o m y – M u l t i p l y i n g P o s s i b i l i t i e s B e y o n d O u r B u s i n e s s Ec o n o m y – O u r G l o b a l S u p p l y C h a i n Ou r C S R S t r a t e g y – F e d E x C a r e s Di v e r s e p r o g r a m s t o s u p p o r t y o u t h , w o m e n , v e t e r a n s , a n d o t h e r s i n a c c e s s i n g e m p l o y m e n t ; as s i s t a n c e t o s m a l l - b u s i n e s s o w n e r s ; a n d c a s h , i n - k i n d s u p p o r t , a n d v o l u n t e e r i n g t o b e n e f i t pe o p l e a n d c o m m u n i t i e s $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1515 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Ma t e r i a l i t y – F o c u s i n g o n W h a t M a t t e r s M o s t ( C o n t i n u e d ) Co m m e r c i a l l y C r i t i c a l T o p i c s Th e s e a r e t o p i c s t h a t a r e c o m m e r c i a l l y r e l e v a n t t o o u r b u s i n e s s a n d t h a t r e p r e s e n t a h i g h l e v e l o f i n f l u e n c e o n k e y s t a k e h o l d e r as s e s s m e n t s a n d d e c i s i o n s . To p i c A r e a M a t e r i a l T o p i c s UN S D G s Re l e v a n t R e p o r t C h a p t e r s a n d S e c t i o n s Ec o n o m y Pr o d u c t a n d s e r v i c e in n o v a t i o n En a b l i n g E - C o m m e r c e , E x p a n d i n g W h a t ’ s P o s s i b l e Ec o n o m y – D r i v i n g I n n o v a t i o n De v e l o p m e n t a n d t e s t i n g o f R o x o ™ , t h e F e d E x S a m e D a y B o t , a n d d r o n e d e l i v e r y t o s u p p o r t e- c o m m e r c e g r o w t h , w h i l e a l s o r e d u c i n g e m i s s i o n s , t r a f f i c c o n g e s t i o n , a n d n o i s e , e s p e c i a l l y in b u s y u r b a n a r e a s ; b l o c k c h a i n t e c h n o l o g y f o r t r a c e a b i l i t y ; p a c k a g i n g i n n o v a t i o n s t o m i n i m i z e ma t e r i a l s , d i m e n s i o n s , w e i g h t , a n d w a s t e Fe d E x f i n a n c i a l w e l l - b e i n g an d p r o f i t a b i l i t y Ec o n o m y – M u l t i p l y i n g P o s s i b i l i t i e s i n O u r B u s i n e s s On e o f t h e l a r g e s t U . S . - b a s e d c o m p a n i e s , w i t h m o r e t h a n 4 7 5 , 0 0 0 t e a m m e m b e r s a n d 6 % in c r e a s e i n F Y 1 9 t o t a l r e v e n u e o v e r F Y 1 8 Cu s t o m e r e x p e r i e n c e , sa t i s f a c t i o n , a n d s e r v i c e Ec o n o m y – D r i v i n g I n n o v a t i o n De v e l o p m e n t a n d t e s t i n g o f R o x o , t h e F e d E x S a m e D a y B o t , a n d d r o n e d e l i v e r y — j u s t t w o of o u r r e c e n t i n n o v a t i o n s w i t h t h e p o t e n t i a l to e n h a n c e c u s t o m e r c o n v e n i e n c e a n d s e r v i c e Pe o p l e Ro a d a n d pu b l i c s a f e t y Pe o p l e – S a f e t y A b o v e A l l Fl e e t e n h a n c e m e n t s w i t h s t a t e - o f - t h e - a r t s a f e t y s y s t e m s a n d e q u i p m e n t ; d r i v e r s a f e t y p r o g r a m s an d t r a i n i n g ; s u p p o r t o f c o m m u n i t y - b a s e d r o a d s a f e t y p r o g r a m s , s u c h a s S a f e K i d s Go v e r n a n c e Bu s i n e s s p r e p a r e d n e s s , re s i l i e n c y , a n d d i s a s t e r re s p o n s e Ou r C S R S t r a t e g y – B u s i n e s s P r e p a r e d n e s s , R e s i l i e n c y , a n d D i s a s t e r R e s p o n s e Co n t i n g e n c y p l a n s f o r e v e n t s s u c h a s d i s a s t e r s o r s o c i a l u n r e s t , p a r t i c i p a t i o n i n n u m e r o u s em e r g e n c y m a n a g e m e n t o r g a n i z a t i o n s , a n d d i s a st e r r e l i e f a i d t h r o u g h i n - k i n d s h i p p i n g $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1616 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Re s p o n s i b l e E n g a g e m e n t Co n n e c t i n g w i t h O u r S t a k e h o l d e r s Wh i l e f o r m a l C S R m a t e r i a l i t y a s s e s s m e n t s in f o r m a n d r e f i n e o u r a p p r o a c h , g o a l s , ta r g e t s , a n d m e t r i c s o n e n v i r o n m e n t a l , so c i a l , a n d g o v e r n a n c e t o p i c s , w e a l s o se e k w i d e - r a n g i n g i n p u t f r o m o u r t e a m me m b e r s a n d e x t e r n a l s t a k e h o l d e r s t h r o u g h on g o i n g e n g a g e m e n t e f f o r t s . F o r i n s t a n c e , ou r p r o a c t i v e s h a r e o w n e r e n g a g e m e n t pr o g r a m a l l o w s u s t o m e e t r e g u l a r l y w i t h ou r l a r g e s t s h a r e o w n e r s t o d i s c u s s o u r bu s i n e s s s t r a t e g y , o p e r a t i o n s , s u s t a i n a b i l i t y , an d s o c i a l r e s p o n s i b i l i t y p r o g r a m s , a s w e l l as c o r p o r a t e g o v e r n a n c e a n d o t h e r t o p i c s of i n t e r e s t t o t h e m . T h i s p r o v i d e s u s t h e fe e d b a c k n e e d e d t o b e t t e r u n d e r s t a n d th e i r p r i o r i t i e s , p e r s p e c t i v e s , a n d c o n c e r n s , an d e f f e c t i v e l y a d d r e s s i s s u e s t h a t m a t t e r mo s t t o t h e m . In a d d i t i o n , w e r e c o g n i z e t h a t F e d E x cu s t o m e r s a r o u n d t h e w o r l d a r e i n c r e a s i n g l y in t e r e s t e d i n o u r C S R p e r f o r m a n c e , a n d we m e e t w i t h t h e m w h e n a p p r o p r i a t e t o di s c u s s o u r C S R p r o g r a m s a n d p r o g r e s s . To m a k e s u r e t h e y h a v e a d d i t i o n a l co n v e n i e n t a v e n u e s f o r r e c e i v i n g t h e in f o r m a t i o n t h e y s e e k , w e u s e a s t r e a m l i n e d ap p r o a c h t o s h a r e o u r e n v i r o n m e n t a l , so c i a l , a n d g o v e r n a n c e p e r f o r m a n c e . T h i s in c l u d e s p r o v i d i n g d e t a i l e d i n f o r m a t i o n o n a w i d e v a r i e t y o f C S R t o p i c s t o r e c o g n i z e d ex t e r n a l p l a t f o r m s a n d p r o t o c o l s , i n c l u d i n g th e C D P ( f o r m e r l y C a r b o n D i s c l o s u r e Pr o j e c t ) , E c o V a d i s , a n d R e s p o n s i b l e Bu s i n e s s A l l i a n c e ( R B A ) . W e a l s o r e p o r t o n th e s e i s s u e s i n o u r o w n p u b l i c l y a v a i l a b l e do c u m e n t s , s u c h a s t h e Fe d E x A n n u a l Re p o r t , Pr o x y S t a t e m e n t , a n d t h i s r e p o r t . Mi n i m i z i n g I m p a c t s on L o c a l C o m m u n i t i e s We a r e l e v e r a g i n g a v a r i e t y o f i n n o v a t i v e ap p r o a c h e s t o r e d u c e r o a d c o n g e s t i o n an d e m i s s i o n s , a n d ar e t e s t i n g e m e r g i n g te c h n o l o g i e s t h a t u s e r o b o t i c s , a r t i f i c i a l in t e l l i g e n c e , a n d d r o n e t e c h n o l o g y t o fu r t h e r m i n i m i z e t h e i m p a c t o f m o t o r i z e d ve h i c l e s w e h a v e o n t h e r o a d . A c r o s s o u r op e r a t i n g c o m p a n i e s , w e w o r k t o m i n i m i z e im p a c t s a n d m a k e s u r e k n o w n i m p a c t s do n o t a d v e r s e l y a f f e c t t h e c o m m u n i t i e s wh e r e w e o p e r a t e . F o r i n s t a n c e , F e d E x Ex p r e s s p a r t i c i p a t e s i n a i r p o r t - d i r e c t e d no i s e m o n i t o r i n g a n d c o n t r o l p r o g r a m s , a n d wo r k s w i t h i n d u s t r y a s s o c i a t i o n s t o p r o v i d e ac c u r a t e i n f o r m a t i o n a b o u t t h e b e n e f i t s an d i m p a c t s o f a v i a t i o n . A s p a r t o f n e w co n s t r u c t i o n a t s o m e a i r p o r t s , w e p e r f o r m a n o i s e a n a l y s i s o n t h e i m p a c t o f o u r co n s t r u c t i o n a s w e l l a s t h e i m p a c t s o f o u r ne w f a c i l i t i e s o n c e t h e y a r e o p e r a t i o n a l . Gr o w i n g o u r b u s i n e s s r e s p o n s i b l y , r e s o u r c e f u l l y a n d i n a fo r w a r d - t h i n k i n g m a n n e r n o t o n l y d r i v e s t h e l o n g - t e r m s u c c e s s of o u r c o m p a n y , b u t a l s o b e n e f i t s m i l l i o n s o f s t a k e h o l d e r s by c r e a t i n g i n c o m e a n d o p p o r t u n i t i e s f o r c u s t o m e r s , te a m m e m b e r s , c o m m u n i t i e s , s h a r e o w n e r s , a n d s u p p l i e r s . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1717 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Fo r e x a m p l e , w e s u p p o r t e f f o r t s t o mo d e r n i z e f e d e r a l l a w s a n d r e g u l a t i o n s t h a t en c o u r a g e s a f e t y a n d e f f i c i e n c y a d v a n c e s in t r a n s p o r t a t i o n t e c h n o l o g y , s u c h a s t h e us e o f r o b o t i c s a n d d r o n e t e c h n o l o g y t o re v o l u t i o n i z e p a c k a g e d e l i v e r y . In 2 0 1 9 f o r t h e f i r s t t i m e i n t h e U . S . , a dr o n e c o m p l e t e d a s c h e d u l e d c o m m e r c i a l re s i d e n t i a l d e l i v e r y t o a h o m e i n V i r g i n i a . Th e d r o n e d e l i v e r y w a s c o n d u c t e d b y W i n g Av i a t i o n L L C , a s u b s i d i a r y o f A l p h a b e t , I n c . , in c o l l a b o r a t i o n w i t h F e d E x E x p r e s s , a s p a r t of t h e U . S . D e p a r t m e n t o f T r a n s p o r t a t i o n ’ s Un m a n n e d A i r c r a f t S y s t e m s I n t e g r a t i o n Pi l o t P r o g r a m ( I P P ) . T h e d e l i v e r y o f a F e d E x Ex p r e s s p a c k a g e o n O c t o b e r 1 8 , 2 0 1 9 , ma r k e d t h e l a u n c h o f o u r f i r s t s c h e d u l e d co m m e r c i a l r e s i d e n t i a l d r o n e d e l i v e r y se r v i c e a n d t h e f i r s t s c h e d u l e d e - c o m m e r c e de l i v e r y v i a d r o n e d e l i v e r y t r i a l i n t h e U. S . F o r m o r e a b o u t o u r f i r s t - o f - i t s - k i n d te s t i n g o f d r o n e d e l i v e r y , s e e t h e Dr i v i n g I n n o v a t i o n s e c t i o n i n t h e Ec o n o m y c h a p t e r o f t h i s r e p o r t . CS R A d v o c a c y Fe d E x i s a l s o p a r t i c i p a t i n g i n t h e U . S . De p a r t m e n t o f T r a n s p o r t a t i o n U n m a n n e d Ai r c r a f t S y s t e m I P P i n c o n j u n c t i o n w i t h th e M e m p h i s S h e l b y - C o u n t y A i r p o r t Au t h o r i t y , c o n d u c t i n g d r o n e o p e r a t i o n s on a i r p o r t p r o p e r t y t o g e n e r a t e d a t a to h e l p i n f o r m f u t u r e u n m a n n e d ai r c r a f t s y s t e m p o l i c y m a k i n g . Li k e w i s e , F e d E x s u p p o r t s r e s p o n s i b l e po l i c i e s t o a d v a n c e a l t e r n a t i v e f u e l te c h n o l o g i e s f o r t h e c o m m e r c i a l s e c t o r . Fr o m 2 0 0 7 t h r o u g h 2 0 1 9 , w e h a v e su c c e s s f u l l y a d v o c a t e d f o r l e g i s l a t i o n a n d re g u l a t i o n , s u c h a s t h e U . S . E n v i r o n m e n t a l Pr o t e c t i o n A g e n c y ’ s P h a s e 2 f u e l e f f i c i e n c y an d G H G s t a n d a r d s , w h i c h e s t a b l i s h e d fi r s t - e v e r G H G s t a n d a r d s f o r a l l c o m m e r c i a l ve h i c l e s i n t h e U . S . , a n d i n c e n t i v i z e s t h e pr o d u c t i o n o f c l e a n t e c h n o l o g y v e h i c l e s s u c h as h y b r i d - e l e c t r i c , a l l - e l e c t r i c , a l t e r n a t i v e f u e l , fu e l c e l l , a n d o t h e r a d v a n c e d t e c h n o l o g y ve h i c l e s n e e d e d b y F e d E x , a s w e l l a s o t h e r co m m e r c i a l v e h i c l e f l e e t s . We h a v e a l s o b e e n w o r k i n g w i t h t h e s t a t e of C a l i f o r n i a t o s u p p o r t t h e i r p u b l i c p o l i c y ef f o r t s t o w a r d z e r o - e m i s s i o n v e h i c l e s . We s h a r e t h e s t a t e ’ s d e s i r e f o r c o m m e r c i a l l y av a i l a b l e , s c a l a b l e , z e r o - e m i s s i o n v e h i c l e s , an d w e w a n t t o m a k e s u r e t h a t v e h i c l e ma n u f a c t u r e r s p l a n t o d e v e l o p v e h i c l e s th a t c a n m e e t o u r p e r f o r m a n c e n e e d s , in c l u d i n g s u f f i c i e n t p o w e r , w e i g h t c a p a c i t y , an d o t h e r r e q u i r e m e n t s . Al s o i n F Y 1 9 a n d i n c o n c e r t w i t h m a n y ot h e r s i n t h e t r a n s p o r t a t i o n i n d u s t r y , w e co n t i n u e d e n g a g i n g w i t h U . S . f e d e r a l la w m a k e r s a n d r e g u l a t o r s t o a l l o w l a r g e r 33 - f o o t t r a i l e r s i n a t w i n c o n f i g u r a t i o n . No t a b l y , t h i s s o l u t i o n d o e s n o t r e q u i r e an y c h a n g e t o g r o s s v e h i c l e w e i g h t , co u l d i n c r e a s e f r e i g h t c a p a c i t y b y 1 8 % an d r e d u c e t r u c k t r a f f i c o n h i g h w a y s b y 1. 3 b i l l i o n m i l e s p e r y e a r . T h e r e s u l t i n g fu e l a n d e m i s s i o n s s a v i n g s f o r o u r l i n e h a u l an d f r e i g h t o p e r a t i o n s , a s w e l l a s o t h e r s , co u l d b e s i g n i f i c a n t . To l e a r n m o r e , p l e a s e v i e w o u r Po l i c y P e r s p e c t i v e s O v e r v i e w . To f u r t h e r p r o g r e s s t o w a r d o u r C S R g o a l s , w e s u p p o r t r e s p o n s i b l e ad v o c a c y s u c h a s i n i t i a t i v e s t h a t a d v a n c e n e x t - g e n e r a t i o n de l i v e r y i n n o v a t i o n s , t a l e n t m a n a g e m e n t , f l e e t e f f i c i e n c y , an d a l t e r n a t i v e f u e l t e c h n o l o g y . Al l i a n c e s f o r In d u s t r y P r o g r e s s Fe d E x w o r k s w i t h v a r i o u s g o v e r n m e n t a n d in d u s t r y o r g a n i z a t i o n s t o f o s t e r i n n o v a t i o n an d i m p r o v e t h e t r a n s p o r t a t i o n s e c t o r ’ s en v i r o n m e n t a l , s o c i a l , a n d b u s i n e s s pe r f o r m a n c e i n c l u d i n g : Bu s i n e s s a n d G o v e r n a n c e • A m e r i c a n T r u c k i n g A s s o c i a t i o n s • B u s i n e s s E t h i c s L e a d e r s h i p A l l i a n c e • E u r o p e a n E x p r e s s A s s o c i a t i o n • E x p r e s s A s s o c i a t i o n o f A m e r i c a • I n t e r n a t i o n a l A i r T r a n s p o r t A s s o c i a t i o n an d A i r l i n e s f o r A m e r i c a • I n t e r n a t i o n a l C i v i l A v i a t i o n O r g a n i z a t i o n • I n t e r n a t i o n a l R o a d A s s e s s m e n t P r o g r a m m e • T h e B u s i n e s s R o u n d t a b l e • S o c i e t y f o r C o r p o r a t e G o v e r n a n c e • U . S . C h a m b e r o f C o m m e r c e • U . S . F e d e r a l A v i a t i o n A d m i n i s t r a t i o n In n o v a t i o n • B l o c k c h a i n i n T r a n s p o r t A l l i a n c e (c h a r t e r m e m b e r ) • B l o c k c h a i n R e s e a r c h I n s t i t u t e Pe o p l e • A m e r i c a n I n d u s t r i a l H y g i e n e A s s o c i a t i o n • A m e r i c a n S o c i e t y o f S a f e t y E n g i n e e r s • C o m m e r c i a l V e h i c l e S a f e t y A l l i a n c e • I n n e r C i t y C a p i t a l C o n n e c t i o n s • W o m e n ’ s B u s i n e s s E n t e r p r i s e Na t i o n a l C o u n c i l En v i r o n m e n t • T h e E l e c t r i f i c a t i o n C o a l i t i o n • K e y s t o n e P o l i c y C e n t e r E n e r g y B o a r d • R e n e w a b l e E n e r g y B u y e r s A l l i a n c e • S e c u r i n g A m e r i c a ’ s F u t u r e E n e r g y • S u s t a i n a b l e P u r c h a s i n g L e a d e r s h i p C o u n c i l • U . S . D e p a r t m e n t o f E n e r g y , N a t i o n a l H i g h w a y Tr a f f i c S a f e t y A d m i n i s t r a t i o n a n d N a t i o n a l Cl e a n F l e e t s P a r t n e r s h i p • U . S . E n v i r o n m e n t a l P r o t e c t i o n A g e n c y , Sm a r t W a y ® P r o g r a m $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1818 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Co r p o r a t e I n t e g r i t y a n d C o m p l i a n c e Co r p o r a t e I n t e g r i t y a n d Co m p l i a n c e d e p a r t m e n t Ea c h F e d E x o p e r a t i n g c o m p a n y w o r k s w i t h i n a u n i q u e s e t o f r e g u l a t o r y e n v i r o n m e n t s a n d ma i n t a i n s c o m p l i a n c e w i t h r e g i o n a l a n d se c t o r - s p e c i f i c r e q u i r e m e n t s . G l o b a l l y , t h e Fe d E x C o r p o r a t e I n t e g r i t y a n d C o m p l i a n c e de p a r t m e n t s e r v e s a s a c e n t r a l r e s o u r c e t o fu r t h e r e m b e d t h e F e d E x c o m m i t m e n t t o in t e g r i t y i n e v e r y t h i n g w e d o . L e d b y o u r Ch i e f C o m p l i a n c e O f f i c e r , t h i s d e p a r t m e n t pr o v i d e s b e s t p r a c t i c e s , t o o l s , a n d g u i d a n c e , as w e l l a s c o m m u n i c a t i o n s a n d t r a i n i n g to t e a m m e m b e r s a c r o s s t h e e n t e r p r i s e . Fe d E x e n c o u r a g e s t e a m m e m b e r s t o re p o r t a n y p o t e n t i a l l e g a l o r e t h i c a l v i o l a t i o n to m a n a g e m e n t , L e g a l , H R , S e c u r i t y , or t h e 2 4 - h o u r F e d E x A l e r t L i n e , w h i c h is a c c e s s i b l e v i a t e l e p h o n e a n d o n l i n e , wi t h t r a n s l a t i o n s i n o v e r 3 5 l a n g u a g e s . Fo r m o r e i n f o r m a t i o n a b o u t o u r c o m p l i a n c e re c o r d , a s w e l l a s c o m p l i a n c e i n t h e s o c i a l an d e c o n o m i c a r e a , s e e t h e 20 1 9 P r o x y St a t e m e n t . Co d e o f C o n d u c t Tr u s t a n d r e l i a b i l i t y a r e c r i t i c a l l y i m p o r t a n t t o ou r c u s t o m e r s . F e d E x t e a m m e m b e r s e a r n th i s t r u s t e a c h d a y b y d e l i v e r i n g t h e P u r p l e Pr o m i s e . T h e Fe d E x C o d e o f C o n d u c t pr o v i d e s g u i d a n c e f o r t e a m m e m b e r s a n d de m o n s t r a t e s h o w t o a c t l a w f u l l y a n d et h i c a l l y a t a l l t i m e s . T h e C o d e a p p l i e s to e v e r y F e d E x o f f i c e r , d i r e c t o r , a n d te a m m e m b e r a c r o s s t h e e n t e r p r i s e . As t h e f o u n d a t i o n o f o u r c o r p o r a t e i n t e g r i t y an d c o m p l i a n c e p r o g r a m , t h e C o d e s e t s a hi g h s t a n d a r d f o r t e a m m e m b e r c o n d u c t wo r l d w i d e . T h e C o d e ’ s p r o v i s i o n s c o v e r , am o n g o t h e r t h i n g s , w o r k p l a c e h e a l t h , sa f e t y , a n d e n v i r o n m e n t ; h u m a n r i g h t s ; mo n e y l a u n d e r i n g p r e v e n t i o n ; e q u a l op p o r t u n i t y a n d a n t i - h a r a s s m e n t ; c o n f l i c t s of i n t e r e s t ; i m p r o p e r p a y m e n t s a n d b r i b e s ; gi f t s a n d e n t e r t a i n m e n t ; a n d d a t a s e c u r i t y an d p r i v a c y . Th e C o d e w a s f i r s t a d o p t e d i n J u n e 2 0 0 3 an d c o n t i n u e s t o b e u p d a t e d p e r i o d i c a l l y . In 2 0 1 9 , i t w a s u p d a t e d a n d s t r e a m l i n e d t o ma k e s u r e i t r e m a i n s e n g a g i n g , a c c e s s i b l e , an d r e l e v a n t t o o u r g l o b a l t e a m m e m b e r s . Th e C o d e h e l p s t e a m m e m b e r s u n d e r s t a n d ho w t o a d h e r e t o t h e l a w s , e t h i c a l s t a n d a r d s , id e a s , a n d v a l u e s r e l e v a n t t o F e d E x , o f f e r i n g sc e n a r i o s a n d e x a m p l e s o f h o w t o a p p l y t h e Co d e i n a c t i o n . O u r o f f i c e r s , d i r e c t o r s , a n d ma n a g e r s h a v e t h e a d d i t i o n a l r e s p o n s i b i l i t y of p r o m o t i n g t h e p r i n c i p l e s s e t f o r t h i n th e C o d e a n d f o s t e r i n g a c u l t u r e i n w h i c h et h i c a l c o n d u c t i s r e c o g n i z e d , v a l u e d , a n d de m o n s t r a t e d b y a l l t e a m m e m b e r s . O u r co m m i t m e n t t o d o i n g t h e r i g h t t h i n g d e p e n d s on o u r l e a d e r s ’ a b i l i t y t o s e t t h e p r o p e r t o n e an d a d d r e s s s u s p e c t e d v i o l a t i o n s p r o m p t l y , wi t h c a r e a n d r e s p e c t . Pu r s u a n t t o t h e C o d e , i f a n y F e d E x o f f i c e r , di r e c t o r , m a n a g e r , o r e m p l o y e e k n o w s o r su s p e c t s a v i o l a t i o n o f t h e C o d e , a n y l a w , re g u l a t i o n , o r F e d E x p o l i c y , t h e y m u s t r e p o r t th e m a t t e r i m m e d i a t e l y t o a m a n a g e r , co m p a n y c o n t a c t , H R , t h e F e d E x A l e r t L i n e , Fe d E x L e g a l , o r S e c u r i t y . Wh e n a m a t t e r i s r e p o r t e d t o a m a n a g e r o r HR , t h o s e t e a m m e m b e r s w i l l r e v i e w a n d de t e r m i n e w h e t h e r i t s h o u l d b e e s c a l a t e d to t h e L e g a l d e p a r t m e n t . T h e L e g a l de p a r t m e n t h a s c r i t e r i a f o r f u r t h e r e s c a l a t i o n wi t h i n t h e L e g a l d e p a r t m e n t m a n a g e m e n t . Ad d i t i o n a l p o l i c i e s s p e c i f y o u r r e q u i r e m e n t s an d e x p e c t a t i o n s o n a r a n g e o f i n t e g r i t y an d c o m p l i a n c e m a t t e r s . T h e s e a r e de v e l o p e d a n d u p d a t e d w h e n w e i d e n t i f y a n e e d f o r e m p l o y e e c l a r i f i c a t i o n , t h e em e r g e n c e o f n e w r e g u l a t i o n s , o r o t h e r ex t e r n a l f a c t o r s . F o r m o r e i n f o r m a t i o n , se e o u r po l i c i e s . Fe d E x s t r i v e s t o m a i n t a i n t h e h i g h e s t s t a n d a r d s o f b u s i n e s s a n d pe r s o n a l e t h i c s . I n t e g r i t y i s e s s e n t i a l t o t h e F e d E x c u l t u r e , b r a n d , an d r e p u t a t i o n , a n d i s a f o u n d a t i o n a l p i l l a r o f t h e c o m p a n y ’ s s u c c e s s . Fe d E x t a k e s t h i s r e s p o n s i b i l i t y s e r i o u s l y a n d i s a l s o c o m m i t t e d t o co m p l y i n g w i t h a l l l a w s i n t h e c o u n t r i e s i n w h i c h w e o p e r a t e . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 1919 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x An t i - C o r r u p t i o n P o l i c i e s an d P r a c t i c e s We a r e c o m m i t t e d t o c o m p l y i n g w i t h a l l an t i - c o r r u p t i o n l a w s a n d p r o h i b i t b r i b e s of a n y t y p e t h r o u g h o u t o u r o r g a n i z a t i o n . Ou r Gl o b a l A n t i - C o r r u p t i o n P o l i c y a n d re l a t e d A n t i - C o r r u p t i o n C o m p l i a n c e Pr o c e d u r e s p r o v i d e d e t a i l e d g u i d a n c e t o te a m m e m b e r s . A n t i - c o r r u p t i o n t r a i n i n g is r e q u i r e d f o r t e a m m e m b e r s i n r e l e v a n t ro l e s . T h i s i n c l u d e s m a n a g e m e n t i n in t e r n a t i o n a l o p e r a t i o n s , a s w e l l a s t e a m me m b e r s a n d s u p p l i e r s w h o i n t e r a c t w i t h go v e r n m e n t o f f i c i a l s o n b e h a l f o f F e d E x , su c h a s c u s t o m s a n d b o r d e r p e r s o n n e l . Ou r t h i r d - p a r t y c o m p l i a n c e p r o g r a m in c l u d e s d u e d i l i g e n c e , c o n t r a c t u a l an t i - c o r r u p t i o n r e p r e s e n t a t i o n s a n d wa r r a n t i e s , a n n u a l c e r t i f i c a t i o n s o f co m p l i a n c e , t r a i n i n g , c o n t r a c t s , o n g o i n g wa t c h l i s t m o n i t o r i n g , a n d o t h e r p r a c t i c e s to m i t i g a t e r i s k s . T h e C o d e i n c l u d e s a c l e a r pr o h i b i t i o n o f i m p r o p e r p a y m e n t s a n d br i b e s , d e s c r i p t i o n s o f w h a t w o u l d b e co n s i d e r e d i m p r o p e r , q u e s t i o n s a n d an s w e r s , a n d r e f e r e n c e t o t h e G l o b a l An t i - C o r r u p t i o n P o l i c y f o r m o r e d e t a i l e d in f o r m a t i o n . We m a i n t a i n a r o b u s t p r o g r a m t o e n s u r e th a t o u r t h i r d - p a r t y s u p p l i e r s a n d c o n t r a c t o r s ad h e r e t o r e q u i r e m e n t s a n d e x p e c t a t i o n s f o r et h i c a l a n d c o m p l i a n t b e h a v i o r a t a l l t i m e s . Th i s b e g i n s w i t h b a c k g r o u n d d u e d i l i g e n c e an d s p e c i f i c c o n t r a c t l a n g u a g e , a n d i n s o m e ci r c u m s t a n c e s e x t e n d s t o i n t e r n a l a u d i t s , bu s i n e s s r e v i e w s , a n n u a l c e r t i f i c a t i o n s o f co m p l i a n c e , a n d t r a i n i n g i n a n t i - c o r r u p t i o n an d o t h e r t o p i c s . A W o r k p l a c e F r e e o f Ha r a s s m e n t a n d D i s c r i m i n a t i o n At F e d E x , a r e s p e c t i v e a n d i n c l u s i v e w o r k en v i r o n m e n t f o r a l l t e a m m e m b e r s i s o f ut m o s t i m p o r t a n c e . T h r o u g h t h e C o d e , po l i c i e s o n e q u a l o p p o r t u n i t y a n d n o n - di s c r i m i n a t i o n , t r a i n i n g , a n d r e l a t e d r e s o u r c e s , we s t r i v e t o c r e a t e a n e n v i r o n m e n t f r e e o f ha r a s s m e n t a n d d i s c r i m i n a t i o n . O u r p o l i c y ag a i n s t r e t a l i a t i o n e n c o u r a g e s e m p l o y e e s to c o m e f o r w a r d t o r e p o r t c o n c e r n s i n g o o d fa i t h . W e t a k e a n y r e p o r t o f s u c h b e h a v i o r se r i o u s l y a n d t r e a t e a c h i n c i d e n t w i t h co n f i d e n t i a l i t y a n d s e n s i t i v i t y . Su p p o r t i n g H u m a n R i g h t s Ou r c o m m i t m e n t t o p r o t e c t i n g h u m a n ri g h t s i s a n i m p o r t a n t p a r t o f o u r C o d e o f Co n d u c t . W e a r e c o m m i t t e d t o p r o t e c t i n g an d a d v a n c i n g h u m a n r i g h t s i n a l l o f o u r op e r a t i o n s a r o u n d t h e w o r l d . W e p r o h i b i t th e u s e o f c h i l d , c o m p u l s o r y , o r f o r c e d l a b o r , an d h a v e z e r o t o l e r a n c e f o r a n d p r o h i b i t sl a v e r y a n d h u m a n t r a f f i c k i n g . W e p a y f a i r wa g e s a n d c o m p l y w i t h w a g e l a w s i n a l l th e c o u n t r i e s w h e r e w e o p e r a t e . A n d w e re q u i r e o u r t h i r d p a r t i e s a n d s u p p l i e r s to u p h o l d t h e s e i m p o r t a n t p r i n c i p l e s . Co m b a t i n g H u m a n T r a f f i c k i n g We s h a r e t h e z e r o - t o l e r a n c e p o l i c i e s a d o p t e d by t h e U . S . a n d o t h e r g o v e r n m e n t s a g a i n s t sl a v e r y o r t h e t r a f f i c k i n g o f p e r s o n s f o r a n y pu r p o s e . W e p r o h i b i t t r a f f i c k i n g - r e l a t e d ac t i v i t i e s a n d e x p e c t t h e s a m e o f o u r su p p l i e r s a n d c o n t r a c t o r s . W e h a v e a l s o la u n c h e d a t r a i n i n g p r o g r a m t o e d u c a t e , eq u i p , e m p o w e r , a n d m o b i l i z e s e l e c t t e a m me m b e r s i n t h i s e f f o r t . Se e t h e F e d E x Po l i c y P r o h i b i t i n g T r a f f i c k i n g in P e r s o n s f o r m o r e i n f o r m a t i o n a b o u t o u r co m m i t m e n t . Co r p o r a t e I n t e g r i t y a n d C o m p l i a n c e ( C o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2020 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Et h i c s , I n t e g r i t y , a n d C o m p l i a n c e Tr a i n i n g a n d C o m m u n i c a t i o n s Re g u l a r t r a i n i n g i s a k e y c o m p o n e n t o f ou r c o r p o r a t e i n t e g r i t y a n d c o m p l i a n c e pr o g r a m . T o e n s u r e o u r c o m p l i a n c e t r a i n i n g – i n c l u d i n g c o u r s e s i n a n t i - c o r r u p t i o n , an t i t r u s t , c o n f l i c t s o f i n t e r e s t , t r a d e c o n t r o l s , in s i d e r t r a d i n g , d a t a p r i v a c y , a n d o t h e r to p i c s c o v e r e d i n t h e u p d a t e d C o d e – co n n e c t s d e e p l y w i t h o u r e m p l o y e e s , we c o l l a b o r a t e d w i t h a n e w v e n d o r t o up d a t e o u r o n l i n e c o m p l i a n c e t r a i n i n g in F Y 1 9 . T h e u p d a t e d o n l i n e t r a i n i n g i s en g a g i n g a n d p r o v i d e s n u m e r o u s w a y s fo r t e a m m e m b e r s t o c o n n e c t w i t h t h e im p o r t a n c e o f t h e m e s s a g e s . Ro l l o u t o f t h e n e w C o d e w a s a c c o m p a n i e d by a n a r r a y o f c o m m u n i c a t i o n s a n d t r a i n i n g . Fo r e m p l o y e e s w h o d o n o t h a v e r e g u l a r ac c e s s t o c o m p u t e r s , s u c h a s c o u r i e r s an d a i r p o r t r a m p p e r s o n n e l , m a n a g e r s ha v e b e e n g i v e n r e s o u r c e s a n d t a l k i n g po i n t s a b o u t t h e C o d e t o d i s c u s s i n p r e - sh i f t m e e t i n g s . M o r e d e t a i l e d i n - p e r s o n tr a i n i n g h a s a l s o b e e n d e v e l o p e d f o r ce r t a i n p o s i t i o n s , d e p e n d i n g o n t h e r o l e an d a s s o c i a t e d r i s k s t h e y m a y f a c e a s p a r t of t h e i r j o b . F o r e x i s t i n g t e a m m e m b e r s , th e p a c e o f t r a i n i n g o n t h e C o d e a n d o t h e r co m p l i a n c e t o p i c s h a s v a r y i n g r e c u r r e n c e de p e n d i n g o n t h e i r j o b d u t i e s a n d t h e r i s k s th e y m a y f a c e . E v e r y n e w e m p l o y e e a l s o ha s e x p o s u r e t o t h e C o d e , e i t h e r t h r o u g h on l i n e t r a i n i n g o r m a n a g e r d i s c u s s i o n s . We a l s o e n c o u r a g e a l l o f o u r o p e r a t i n g co m p a n i e s t o i m p l e m e n t t h e i r o w n co m m u n i c a t i o n s p l a n s f o r t h e C o d e , d r a w i n g on g u i d a n c e a n d b e s t p r a c t i c e s p r o v i d e d by t h e C o r p o r a t e I n t e g r i t y a n d C o m p l i a n c e te a m a n d c u s t o m i z e d t o l o c a l o p e r a t i n g en v i r o n m e n t s a n d l a n g u a g e s . T h i s i n c l u d e s ma k i n g s u r e t h a t m a n a g e r s f r e q u e n t l y t a l k ab o u t t h e C o d e w i t h e m p l o y e e s . Wi t h r e s p e c t t o a c q u i s i t i o n s , F e d E x t a k e s a r i s k - b a s e d a p p r o a c h i n d e t e r m i n i n g t h e ty p e o f t r a i n i n g n e w e m p l o y e e s w i l l n e e d . We t h e n d e v e l o p t a r g e t e d t r a i n i n g m a t e r i a l s an d c o m m u n i c a t i o n s o n e t h i c s , c o m p l i a n c e , an d r e l a t e d p o l i c i e s d e s i g n e d t o m a k e s u r e th e F e d E x c u l t u r e o f c o m p l i a n c e i s i n g r a i n e d in t h a t n e w c o m p a n y r i g h t a w a y . S t a f f f r o m ou r C o r p o r a t e I n t e g r i t y a n d C o m p l i a n c e de p a r t m e n t a n d / o r r e g i o n a l L e g a l t e a m ar e a v a i l a b l e t o p r o v i d e s u p p o r t a n d tr a i n i n g t o t h e n e w l y a c q u i r e d c o m p a n i e s . Da t a S e c u r i t y a n d P r i v a c y Pr o t e c t i n g t h e p r i v a c y o f o u r c u s t o m e r s , ve n d o r s , a n d t e a m m e m b e r s i s c r i t i c a l t o ma i n t a i n i n g t h e i r t r u s t . W e t a k e p r e c a u t i o n s to s a f e g u a r d a l l p e r s o n a l d a t a a n d e n s u r e a s e c u r e e n v i r o n m e n t , i n c l u d i n g c u s t o m e r tr a n s a c t i o n s . I n F Y 1 7 a n d F Y 1 8 , w e t o o k th e n e c e s s a r y s t e p s t o u p d a t e o u r p r i v a c y pr a c t i c e s a n d p o l i c i e s i n r e s p o n s e t o t h e Eu r o p e a n U n i o n ( E U ) G e n e r a l D a t a P r o t e c t i o n Re g u l a t i o n . T h i s i n c l u d e d c r e a t i n g a G l o b a l Pr i v a c y O f f i c e t h a t a d d r e s s e s n o t o n l y EU l e g i s l a t i o n , b u t u p c o m i n g r e g u l a t i o n s i n ot h e r r e g i o n s a s w e l l , i n c l u d i n g t h e C a l i f o r n i a Co n s u m e r P r i v a c y A c t i n 2 0 2 0 . F e d E x a l s o us e s B i n d i n g C o r p o r a t e R u l e s , w h i c h w e r e ap p r o v e d i n F Y 1 9 , t o e n a b l e t h e f l o w o f Eu r o p e a n d a t a a c r o s s o u r o r g a n i z a t i o n . Th e Fe d E x T r u s t C e n t e r w e b s i t e h i g h l i g h t s ou r Gl o b a l P r i v a c y P o l i c y , a l o n g w i t h in f o r m a t i o n a b o u t h o w F e d E x p r o t e c t s cu s t o m e r p r i v a c y a n d r e s o u r c e s t o h e l p cu s t o m e r s i d e n t i f y , r e p o r t , a n d m i t i g a t e r i s k s . No t a b l y , F e d E x d o e s n o t s e l l i t s c u s t o m e r s ’ pe r s o n a l d a t a t o t h i r d p a r t i e s . F o r m o r e in f o r m a t i o n , p l e a s e s e e o u r 20 1 9 F o r m 1 0 - K . Co r p o r a t e I n t e g r i t y a n d C o m p l i a n c e ( C o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2121 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Bu s i n e s s P r e p a r e d n e s s , R e s i l i e n c y , a n d D i s a s t e r R e s p o n s e We p r o a c t i v e l y e s t a b l i s h c o n t i n g e n c y pl a n s t h a t f o c u s o n r e s t o r i n g s e r v i c e t o cu s t o m e r s w h i l e e n s u r i n g t e a m m e m b e r sa f e t y . W e h a v e o v e r 4 0 y e a r s o f e x p e r i e n c e in p r o a c t i v e l y a d d r e s s i n g s i t u a t i o n s , s u c h as s e v e r e w e a t h e r e v e n t s , t h a t c a n o c c u r at a n y g i v e n t i m e a n y w h e r e i n t h e w o r l d . We a r e a d e p t a t i m p l e m e n t i n g c o n t i n g e n c y pl a n s a t a m o m e n t ’ s n o t i c e t o r e s p o n d qu i c k l y , e f f i c i e n t l y , a n d o n a g l o b a l s c a l e . Th i s p o s i t i o n s u s t o s a f e l y r e s t o r e o p e r a t i o n s pr o m p t l y f o l l o w i n g n a t u r a l d i s a s t e r s , s e r v e ou r c u s t o m e r s a s q u i c k l y a s p o s s i b l e , an d e n s u r e s e c u r i t y f o r t h e i r s h i p m e n t s . Ou r o p e r a t i n g c o m p a n i e s h a v e p l a n n i n g te a m s t h a t a p p l y s o p h i s t i c a t e d a n a l y t i c a l mo d e l s t o a s s e s s s c e n a r i o s t h a t c o u l d po t e n t i a l l y a f f e c t o u r o p e r a t i o n s a n d de v e l o p r o b u s t s t r a t e g i e s t o e n s u r e n e t w o r k re s i l i e n c e . T h e s e t o o l s i n c o r p o r a t e a va r i e t y o f f a c t o r s , i n c l u d i n g b u t n o t l i m i t e d to p o p u l a t i o n , c o n g e s t i o n , a n d d e m a n d ch a n g e s . W e a l s o h a v e a n i n - h o u s e , 15 - s t a f f m e t e o r o l o g y d i v i s i o n t h a t u t i l i z e s st a t e - o f - t h e - a r t w e a t h e r m o n i t o r i n g t o o l s to m a n a g e r i s k s a s s o c i a t e d w i t h g l o b a l we a t h e r p a t t e r n s . To f u r t h e r s u p p o r t o u r i n t e r n a l p r o c e s s e s , we p a r t i c i p a t e i n S t a t e E m e r g e n c y Op e r a t i o n s C e n t e r s p r o g r a m s , a s w e l l a s th e F E M A - N o r t h e r n C o m m a n d P u b l i c - Pr i v a t e - P a r t n e r s h i p p r o g r a m , w h i c h b r i n g s pr i v a t e - s e c t o r c o m p a n i e s l i k e F e d E x to g e t h e r w i t h n a t i o n a l , s t a t e , a n d l o c a l em e r g e n c y m a n a g e m e n t o r g a n i z a t i o n s t o wo r k c o l l a b o r a t i v e l y b e f o r e , d u r i n g , a n d a f t e r di s a s t e r s . O u r a c t i v e p a r t i c i p a t i o n i n t h e s e in i t i a t i v e s h e l p s u s g a i n t h e e a r l i e s t p o s s i b l e sa f e r e - e n t r y t o a f f e c t e d a r e a s . As a l e a d i n g g l o b a l l o g i s t i c s c o m p a n y , w e e n c o u n t e r c h a l l e n g i n g si t u a t i o n s , r a n g i n g f r o m n a t u r a l d i s a s t e r s t o s o c i a l u n r e s t , i n t h e c o u r s e of d o i n g b u s i n e s s . P r e p a r i n g f o r t h e s e e v e n t s i s c r i t i c a l t o s u s t a i n i n g ou r g l o b a l o p e r a t i o n s a n d m i n i m i z i n g i m p a c t o n c u s t o m e r s . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2222 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x CS R G o a l s a n d P r o g r e s s In F Y 1 9 , w e m a d e c o n t i n u e d p r o g r e s s t o w a r d ou r s o c i a l a n d e n v i r o n m e n t a l g o a l s , m e e t i n g o u r co m m u n i t y i n v e s t m e n t g o a l a h e a d o f s c h e d u l e . Go a l Pr o g r e s s 24 % 40 . 9 % 30 % 5 0 % 24 % r e d u c t i o n f r o m a 2 0 0 5 b a s e l i n e . NO T E : W e h a v e n o t y e t a c h i e v e d o u r 3 0 % r e d u c t i o n go a l d u e t o r e t a i n e d a i r c r a f t t h a t h a d b e e n s c h e d u l e d fo r r e t i r e m e n t . W e h a v e a n n o u n c e d w e w i l l b e r e t i r i n g ai r c r a f t i n F Y 2 0 . Im p r o v e d f u e l e f f i c i e n c y b y 1 . 3 % d u r i n g F Y 1 9 , co n t r i b u t i n g t o a 4 0 . 9 % i m p r o v e m e n t f r o m a 2 0 0 5 b a s e l i n e . Ai r c r a f t e m i s s i o n s i n t e n s i t y Re d u c e a i r c r a f t e m i s s i o n s i n t e n s i t y 30 % f r o m a 2 0 0 5 b a s e l i n e b y 2 0 2 0 Ve h i c l e f u e l e f f i c i e n c y In c r e a s e F e d E x E x p r e s s v e h i c l e f u e l e f f i c i e n c y 50 % f r o m a 2 0 0 5 b a s e l i n e b y 2 0 2 5 $2 0 0 m $2 1 9 m In v e s t m e n t g o a l m e t i n F Y 1 9 : $ 2 1 9 m i l l i o n s i n c e 2 0 1 6 . Co m m u n i t y g o a l m e t i n F Y 1 8 : 3 7 8 c o m m u n i t i e s be n e f i t e d s i n c e 2 0 1 6 . NO T E : F e d E x C a r e s g o a l w a s s e t i n 2 0 1 6 a n d m e t i n 2 0 1 9 , ah e a d o f s c h e d u l e . O u r n e w g o a l i s F e d E x C a r e s 5 0 b y 5 0 – w e w i l l d i r e c t l y i m p a c t 5 0 m i l l i o n p e o p l e b y o u r 5 0 t h an n i v e r s a r y i n 2 0 2 3 . In v e s t m e n t i n c o m m u n i t i e s In v e s t $ 2 0 0 m i l l i o n i n 2 0 0 c o m m u n i t i e s ar o u n d t h e w o r l d b y 2 0 2 0 $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2323 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 23 LE E D - c e r t i f i e d f a c i l i t i e s Se e k L E E D ( L e a d e r s h i p i n E n e r g y a n d En v i r o n m e n t a l D e s i g n ) c e r t i f i c a t i o n o n a l l ne w U . S . F e d E x E x p r e s s b u i l d i n g s Al t e r n a t i v e f u e l s Ob t a i n 3 0 % o f j e t f u e l f r o m al t e r n a t i v e f u e l s b y 2 0 3 0 Re n e w a b l e e n e r g y Ex p a n d o n - s i t e e n e r g y g e n e r a t i o n an d c o n t i n u e t o p r o c u r e r e n e w a b l e en e r g y f o r f a c i l i t i e s CS R G o a l s a n d P r o g r e s s ( C o n t i n u e d ) Fe d E x E x p r e s s ( U . S . ) Lo w - c a r b o n , r e n e w a b l e j e t f u e l 3 2 2 Re d R o c k Bi o f u e l s 1ST 2 2 5 Ne w L E E D - c e r t i f i e d fa c i l i t i e s i n F Y 1 9 LE E D - c e r t i f i e d F e d E x Ex p r e s s f a c i l i t i e s a t t h e en d o f F Y 1 9 , t o t a l i n g 27 5 , 8 5 0 s q u a r e m e t e r s Re d R o c k B i o f u e l s , w h i c h wi l l s u p p l y l o w - c a r b o n , re n e w a b l e j e t f u e l t o Fe d E x E x p r e s s , b e g a n co n s t r u c t i n g a b i o d i e s e l re f i n e r y i n 2 0 1 9 . Th e r e f i n e r y a n t i c i p a t e s sh i p p i n g i t s f i r s t d e l i v e r y o f pr o d u c t b y t h e e n d o f 2 0 2 0 . Th e f i r s t d e l i v e r y o f al t e r n a t i v e j e t f u e l s is a n t i c i p a t e d i n t h e se c o n d h a l f o f 2 0 2 0 . Ne w s o l a r in s t a l l a t i o n s i n F Y 1 9 To t a l o n - s i t e s o l a r in s t a l l a t i o n s a t e n d of F Y 1 9 F e d E x E x p r e s s ( I n t ’ l . ) : 3 L E E D - c e r t i f i e d f a c i l i t i e s F e d E x G r o u n d ( U . S . ) : 6 L E E D - c e r t i f i e d f a c i l i t i e s F e d E x O f f i c e ( U . S . ) : 1 L E E D - c e r t i f i e d f a c i l i t y F e d E x F r e i g h t ( U . S ) : 1 L E E D - c e r t i f i e d f a c i l i t y M o r e t h a n 2 3 m i l l i o n k W h g e n e r a t e d i n F Y 1 9 1 3 , 4 4 7 m e t r i c t o n s o f C O 2e e m i s s i o n s av o i d e d i n F Y 1 9 $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2424 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x We d e l i v e r t h e c o n n e c t i o n s t h a t h e l p cr e a t e p o s s i b i l i t i e s i n c o m m u n i t i e s g l o b a l l y by i n v e s t i n g i n s t r a t e g i e s a n d p r o g r a m s th a t a l i g n w i t h o u r v a l u e s . T h i s i n c l u d e s mo n e t a r y d o n a t i o n s , i n - k i n d s h i p p i n g se r v i c e s , a n d t e a m m e m b e r v o l u n t e e r i n g to b e n e f i t c o m m u n i t i e s a r o u n d t h e w o r l d . Fe d E x C i t i z e n s h i p e v o l v e d i t s s t r a t e g y t o me e t t h e c h a n g i n g n e e d s o f s o c i e t y a n d ou r b u s i n e s s . F e d E x b e l i e v e s w e c a n m a k e ev e n g r e a t e r i m p a c t b y s t r e n g t h e n i n g o u r co m m i t m e n t t o t h r e e f o c u s a r e a s . Fe d E x C a r e s F o c u s A r e a s Gl o b a l E n t r e p r e n e u r s h i p Pr o v i d i n g w o m e n a n d m i n o r i t y en t r e p r e n e u r s e v e r y w h e r e w i t h th e t o o l s t h e y n e e d t o s u c c e e d . De l i v e r i n g f o r G o o d Le n d i n g o u r g l o b a l n e t w o r k a n d o u r un p a r a l l e l e d l o g i s t i c s e x p e r t i s e t o or g a n i z a t i o n s w i t h m i s s i o n - c r i t i c a l n e e d s , es p e c i a l l y i n t i m e s o f d i s a s t e r , a n d t o h e l p co m m u n i t i e s h e a l , l e a r n , a n d t h r i v e . Su s t a i n a b l e L o g i s t i c s Sh a r i n g o u r g l o b a l l o g i s t i c s e x p e r t i s e to i m p r o v e u r b a n m o b i l i t y a n d a c c e l e r a t e pr o g r e s s t o w a r d m o r e s u s t a i n a b l e fl e e t s i n o r d e r t o r e s t o r e a n d p r o t e c t th e n a t u r a l e n v i r o n m e n t . In 2 0 1 9 , w e s u r p a s s e d t h e c i t i z e n s h i p g o a l we s e t i n 2 0 1 6 – i n v e s t $ 2 0 0 m i l l i o n i n 20 0 c o m m u n i t i e s b y 2 0 2 0 – a n d i n v e s t e d a t o t a l o f $ 2 1 9 m i l l i o n t h a t b e n e f i t e d 3 7 8 co m m u n i t i e s . S i n c e 2 0 1 6 , w e h a v e b e e n ho n o r e d a n d h u m b l e d t o s u p p o r t i n d i v i d u a l s , co m m u n i t i e s , a n d e n t r e p r e n e u r s a s t h e y wo r k t o c r e a t e a b e t t e r f u t u r e . F o r e x a m p l e , fr o m 2 0 1 6 t o 2 0 1 9 , t h e c o n t r i b u t i o n s su p p o r t e d i n c l u d e : • D e l i v e r y o f 3 , 1 0 8 r e l i e f s h i p m e n t s , w i t h hu m a n i t a r i a n a i d v a l u e d a t $ 1 0 5 . 8 m i l l i o n , to 8 8 8 h e a l t h c l i n i c s a n d h o s p i t a l s i n 41 c o u n t r i e s t h r o u g h D i r e c t R e l i e f . • A c c e s s t o l o a n s f o r 1 0 , 0 0 0 s m a l l - b u s i n e s s ow n e r s h e l p i n g t h e i r b u s i n e s s e s r e a c h ne w h e i g h t s . • T r a i n i n g a n d s u p p o r t f o r 2 0 7 w o m e n en t r e p r e n e u r s i n L a t i n A m e r i c a a n d t h e Ca r i b b e a n , t h e M i d d l e E a s t , N o r t h A f r i c a , an d s u b - S a h a r a n A f r i c a t h r o u g h t h e on g o i n g V i t a l V o i c e s p r o g r a m . • S u s t a i n a b l e t r a n s p o r t a t i o n p r o g r a m s th a t b e n e f i t e d 7 . 3 m i l l i o n + p e o p l e g l o b a l l y . In F Y 2 0 , w e l a u n c h e d a n a m b i t i o u s n e w in i t i a t i v e t o b u i l d o n o u r g o o d w o r k a n d ce l e b r a t e o u r 5 0 t h a n n i v e r s a r y i n 2 0 2 3 . Fe d E x C a r e s 5 0 b y 5 0 a i m s t o d i r e c t l y im p a c t 5 0 m i l l i o n p e o p l e b y o u r 5 0 t h y e a r of o p e r a t i o n s i n 2 0 2 3 . F e d E x C a r e s 5 0 b y 50 e n a b l e s s o c i a l c h a n g e a r o u n d t h e w o r l d Fe d E x C a r e s : C o m m u n i t y G i v i n g We b e l i e v e t h a t i n v e s t i n g i n c o m m u n i t i e s h a s t h e p o t e n t i a l to m u l t i p l y o p p o r t u n i t i e s a r o u n d t h e w o r l d . F e d E x C a r e s , ou r g l o b a l c o m m u n i t y e n g a g e m e n t p r o g r a m , i s o n e m o r e w a y we l i v e o u t o u r p u r p o s e o f c o n n e c t i n g p e o p l e a n d p o s s i b i l i t i e s . th r o u g h a c o m b i n a t i o n o f c h a r i t a b l e g i v i n g , in - k i n d c o n t r i b u t i o n s , a n d t e a m m e m b e r vo l u n t e e r i s m f o c u s e d o n d i r e c t a n d po s i t i v e i m p a c t s t o i n d i v i d u a l s . A l r e a d y , th e p r o g r a m i s l e v e r a g i n g F e d E x b u s i n e s s an d l o g i s t i c s e x p e r t i s e a n d c o m b i n i n g i t wi t h t e a m m e m b e r s ’ p a s s i o n t o c r e a t e op p o r t u n i t i e s a n d b u i l d m o r e v i b r a n t co m m u n i t i e s w o r l d w i d e . Fo r m o r e i n f o r m a t i o n , v i s i t t h e Fe d E x C a r e s w e b s i t e . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2525 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Co m m u n i t y G i v i n g Go a l : Pr e v i o u s g o a l : I n v e s t $ 2 0 0 m i l l i o n i n 2 0 0 co m m u n i t i e s a r o u n d t h e w o r l d b y 2 0 2 0 (F e d E x C a r e s g o a l w a s s e t i n 2 0 1 6 ) . Ne w g o a l : D i r e c t l y i m p a c t 5 0 m i l l i o n pe o p l e b y o u r 5 0 t h a n n i v e r s a r y i n 2 0 2 3 . Pr o g r e s s : Me t a n d e x c e e d e d f i n a n c i a l c o n t r i b u t i o n g o a l , wi t h $ 2 1 9 m i l l i o n i n v e s t e d i n c o m m u n i t i e s . Me t a n d e x c e e d e d g o a l f o r n u m b e r o f co m m u n i t i e s b e n e f i t e d , w i t h 3 7 8 i n t o t a l . We a r e c o m m i t t e d t o a c t i v e l y s u p p o r t i n g t h e co m m u n i t i e s w e s e r v e t h r o u g h t h e s t r a t e g i c in v e s t m e n t o f o u r p e o p l e , r e s o u r c e s , a n d ne t w o r k . W e p r o v i d e f i n a n c i a l c o n t r i b u t i o n s , in - k i n d c h a r i t a b l e s h i p p i n g s e r v i c e s , a n d te a m m e m b e r v o l u n t e e r i n g t o h e l p n o n - p r o f i t or g a n i z a t i o n s a c h i e v e t h e i r g o a l s a n d m a k e a me a s u r a b l e i m p a c t . W e a l s o d e v o t e a d d i t i o n a l re s o u r c e s t o F e d E x C a r e s f o c u s a r e a s . Fo r i n s t a n c e , i n s u p p o r t o f t h e S u s t a i n a b l e Lo g i s t i c s f o c u s a r e a , F e d E x h a s c o l l a b o r a t e d wi t h W o r l d R e s o u r c e s I n s t i t u t e ( W R I ) f o r t h e la s t d e c a d e t o d e v e l o p u r b a n m o b i l i t y s o l u t i o n s in s o m e o f t h e w o r l d ’ s f a s t e s t - g r o w i n g c i t i e s th r o u g h a s t e a d f a s t f o c u s o n i m p r o v e d p u b l i c tr a n s i t s e r v i c e s . T h e s e s o l u t i o n s c o n n e c t p e o p l e to j o b s , s c h o o l s , a n d o p p o r t u n i t i e s b y i m p r o v i n g th e q u a l i t y , s a f e t y , a n d e f f i c i e n c y o f p u b l i c tr a n s p o r t . T h r o u g h s u p p o r t o n t o p i c s s u c h a s qu a l i t y - o f - s e r v i c e b e n c h m a r k i n g a n d p e r c e p t i o n , fl e e t e l e c t r i f i c a t i o n , a n d e m i s s i o n s t a r g e t s , dr i v e r - s a f e t y t r a i n i n g , r o u t e o p t i m i z a t i o n t o o l s , as s e t m a n a g e m e n t , a n d f l e e t m o b i l i z a t i o n a n d re s i l i e n c y p l a n n i n g , t h i s s u c c e s s f u l c o l l a b o r a t i o n wi t h W R I h a s h e l p e d o v e r 9 m i l l i o n p e o p l e i n 36 c i t i e s a c r o s s B r a z i l , C h i n a , I n d i a , a n d M e x i c o . Th e s e p r o j e c t s h a v e s c a l e d t o o t h e r c o u n t r i e s in L a t i n A m e r i c a , E u r o p e , a n d A f r i c a . F Y 1 9 C o m m u n i t y G i v i n g $6 2 . 4 1 m $ 5 3 . 7 8 m $ 7 . 7 0 m To t a l c o r p o r a t e c h a r i t a b l e co n t r i b u t i o n s Ca s h g r a n t s C h a r i t a b l e s h i p p i n g $. 9 3 m $ 8 . 9 m 2 4 , 6 8 4 Co r p o r a t e m a r k e t i n g a n d op e r a t i n g c o m p a n y i n - k i n d g i v i n g Te a m m e m b e r U n i t e d Wa y c a s h c o n t r i b u t i o n s Te a m m e m b e r v o l u n t e e r s , ne a r l y d o u b l e F Y 1 8 10 5 , 8 4 5 > 5 0 0 Vo l u n t e e r h o u r s Co m m u n i t i e s p a r t i c i p a t i n g 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 2626 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y P e o p l e E n v i r o n m e n t D a t a A p p e n d i x Aw a r d s a n d R e c o g n i t i o n Wo r l d ’ s M o s t A d m i r e d C o m p a n i e s 2 0 1 9 (1 0 t h ) FO R T U N E 10 0 B e s t P l a c e s t o W o r k 2 0 1 9 ( 1 5 t h ) FO R T U N E An t i - C o r r u p t i o n a n d C S R A w a r d CO A L I T I O N F O R I N T E G R I T Y Be s t W o r k p l a c e s f o r D i v e r s i t y 2 0 1 8 (1 5 t h ) FO R T U N E A N D G R E A T P L A C E T O W O R K I N S T I T U T E Ci t i z e n s A w a r d s : B e s t D i s a s t e r Re s p o n s e a n d C o m m u n i t y Re s i l i e n c e P r o g r a m 2 0 1 9 U. S . C H A M B E R O F C O M M E R C E Am e r i c a ’ s T o p C o r p o r a t i o n s f o r Wo m e n ’ s B u s i n e s s E n t e r p r i s e s 2 0 1 8 WO M E N ’ S B U S I N E S S E N T E R P R I S E NA T I O N A L C O U N C I L 50 B e s t C o m p a n i e s f o r D i v e r s i t y 2 0 1 8 BL A C K E N T E R P R I S E In n o v a t i o n b y D e s i g n A w a r d Ho n o r e e f o r R o x o ™ , t h e F e d E x Sa m e D a y B o t 2 0 1 9 FA S T C O M P A N Y Wo r l d ’ s B e s t E m p l o y e r s 2 0 1 9 ( 1 5 t h ) FO R B E S Th e C i v i c 5 0 L i s t i n g o f A m e r i c a ’ s M o s t Co m m u n i t y - M i n d e d C o m p a n i e s 2 0 1 9 PO I N T S O F L I G H T Sp o t l i g h t I m p a c t A w a r d 2 0 1 9 ER G & C O U N C I L H O N O R S A W A R D Am e r i c a ’ s M o s t R e s p o n s i b l e Co m p a n i e s 2 0 2 0 ( 8 4 t h ) NE W S W E E K Am e r i c a ’ s M o s t R e s p o n s i b l e C o m p a n i e s 20 2 0 : T r a v e l , T r a n s p o r t , & L o g i s t i c s Se c t o r ( 1 s t ) NE W S W E E K A- L e a d e r s h i p L e v e l S c o r e , Cl i m a t e C h a n g e D i s c l o s u r e 2 0 1 9 CD P To p C o r p o r a t e So l a r U s e r s 2 0 1 8 ( 1 4 t h ) SO L A R E N E R G Y I N D U S T R I E S A S S O C I A T I O N Be s t o f t h e B e s t C o r p o r a t i o n fo r I n c l u s i o n 2 0 1 9 NA T I O N A L B U S I N E S S I N C L U S I O N C O N S O R T I U M $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ec o n o m y Mu l t i p l y i n g G r o w t h We l e v e r a g e i n n o v a t i o n a n d t h e e f f i c i e n c y o f o u r ne t w o r k t o s u p p o r t o u r c u s t o m e r s i n s u s t a i n a b l y me e t i n g t h e i r s h i p p i n g n e e d s . W i t h a n e t w o r k t h a t sp a n s s i x c o n t i n e n t s , w e b e l i e v e t h a t a m o r e c o n n e c t e d wo r l d i s a m o r e p r o s p e r o u s o n e , a n d w e a r e p r o u d of o u r r o l e a s a v i t a l – a n d r e s p o n s i b l e – c o n n e c t o r of t h e g l o b a l e c o n o m y . 9 4 , 0 0 0 + By t h e e n d o f 2 0 2 0 , c u s t o m e r s w i l l b e a b l e t o p i c k u p o r dr o p o f f F e d E x p a c k a g e s a t m o r e t h a n 9 4 , 0 0 0 s i t e s a r o u n d t h e w o r l d i n c l u d i n g v a r i o u s g r o c e r y s t o r e s a n d p h a r m a c i e s , Fe d E x O f f i c e l o c a t i o n s , a n d F e d E x d r o p b o x e s . 27 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x 27 $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ou r A p p r o a c h – E x p e r t i s e a n d I n n o v a t i o n Fi n a n c i a l H i g h l i g h t s FY 1 7 F Y 1 8 F Y 1 9 Re v e n u e ( $ B ) $6 0 . 3 $ 6 5 . 5 $ 6 9 . 7 Op e r a t i n g i n c o m e ( $ M ) $4 , 5 6 6 $ 4 , 2 7 2 $ 4 , 4 6 6 Op e r a t i n g m a r g i n 7. 6 % 6 . 5 % 6 . 4 % Ne t i n c o m e ( $ M ) $2 , 9 9 7 $ 4 , 5 7 2 $ 5 4 0 Di l u t e d E P S $1 1 . 0 7 $ 1 6 . 7 9 $ 2 . 0 3 Ca p i t a l e x p e n d i t u r e s ( $ B ) $5 . 1 $ 5 . 7 $ 5 . 5 St a k e h o l d e r V a l u e A d d FY 1 7 FY 1 8 FY 1 9 Di v i d e n d s p a i d t o s h a r e o w n e r s ( $ M ) $ 4 2 6 $ 5 3 5 $ 6 8 3 Sa l a r i e s a n d e m p l o y e e b e n e f i t s ( $ B ) $ 2 1 . 9 9 $ 2 3 . 8 0 $ 2 4 . 7 8 Di v e r s e s u p p l i e r s p e n d ( $ B ) $ 9 . 1 $ 9 . 6 $ 1 2 . 3 Co m m u n i t y i n v e s t m e n t ( $ M ) $ 6 5 . 3 0 $ 6 4 . 1 2 $ 6 2 . 4 0 Fo r d e t a i l e d f i n a n c i a l s t a t e m e n t s , p l e a s e s e e o u r 20 1 9 F o r m 1 0 - K a n d o t h e r f i n a n c i a l d i s c l o s u r e s . $6 9 . 7 b in r e v e n u e , u p 6 % f r o m F Y 1 8 Mu l t i p l y i n g P o s s i b i l i t i e s in O u r B u s i n e s s Fe d E x p r o v i d e s c u s t o m e r s a n d b u s i n e s s e s wo r l d w i d e w i t h a b r o a d , d e e p , a n d in n o v a t i v e s u i t e o f t r a n s p o r t a t i o n , e - c o m m e r c e a n d b u s i n e s s s o l u t i o n s t h a t mu l t i p l y o p p o r t u n i t i e s w o r l d w i d e . B y de l i v e r i n g i n t e g r a t e d b u s i n e s s p r o d u c t s an d s e r v i c e s t h r o u g h o u t o u r n e t w o r k o f op e r a t i n g c o m p a n i e s , w e h e l p t o d r i v e gr o w t h a n d l i f t e c o n o m i e s a c r o s s t h e g l o b e . Ou r o p e r a t i n g c o m p a n i e s a r e m a n a g e d co l l a b o r a t i v e l y u n d e r t h e r e s p e c t e d F e d E x br a n d a n d u n i t e d b y o u r l o n g s t a n d i n g P u r p l e Pr o m i s e : t o m a k e e v e r y F e d E x e x p e r i e n c e ou t s t a n d i n g . I t g u i d e s e v e r y t h i n g w e d o . Fo r m o r e i n f o r m a t i o n a b o u t o u r o p e r a t i n g co m p a n i e s , v i s i t Ab o u t F e d E x . Fe d E x r e m a i n s c o m m i t t e d t o p r o d u c i n g su p e r i o r f i n a n c i a l r e t u r n s f o r s h a r e o w n e r s by p r o v i d i n g h i g h v a l u e - a d d e d l o g i s t i c s , tr a n s p o r t a t i o n , a n d r e l a t e d b u s i n e s s se r v i c e s . O u r s u c c e s s f u l s t r a t e g y o f ma n a g i n g F e d E x a s a p o r t f o l i o o f b u s i n e s s so l u t i o n s a l l o w s u s t o p r e p a r e f o r a n d re s p o n d t o m a r k e t p l a c e c h a n g e s q u i c k l y an d e f f i c i e n t l y w h i l e p r o v i d i n g o u t s t a n d i n g se r v i c e t o o u r c u s t o m e r s . A s a r e s u l t , t o t a l re v e n u e i n c r e a s e d i n F Y 1 9 b y m o r e t h a n 6 % to $ 6 9 . 7 b i l l i o n , a n d w e c l i m b e d t o N o . 4 7 on t h e F o r t u n e 5 0 0 l i s t o f U . S . c o m p a n i e s . Du r i n g F Y 1 9 a n d i n t o F Y 2 0 , w e h a v e be e n c l o s e l y m o n i t o r i n g a n d t a k i n g ap p r o p r i a t e s t e p s t o a d d r e s s c h a n g e s i n th e g e o p o l i t i c a l l a n d s c a p e . T h i s i n c l u d e s mi t i g a t i n g r i s k s a s s o c i a t e d w i t h s h i f t i n g gl o b a l t r a d e v o l u m e s , t r a d e p o l i c y , un c e r t a i n t y o v e r B r e x i t , a n d s o f t e n i n g ma c r o e c o n o m i c c o n d i t i o n s . Cr e a t i n g V a l u e f o r Al l O u r S t a k e h o l d e r s At F e d E x , w e a r e c o m m i t t e d t o s t a b l e , lo n g - t e r m v a l u e c r e a t i o n a n d g r o w t h t h a t be n e f i t s o u r s t a k e h o l d e r s a r o u n d t h e w o r l d . We b e l i e v e t h a t o u r e a r n i n g s , v a l u e , a n d op p o r t u n i t i e s i n c r e a s e i f w e r e m a i n t r u e t o th e c o n c e r n s o f F e d E x s t a k e h o l d e r s a n d op e r a t e i n k e e p i n g w i t h o u r i n t e r d e p e n d e n t in t e r e s t s a n d a s p i r a t i o n s . T o t h i s e n d , i n F Y 1 9 o u r C h a i r m a n a n d C E O F r e d e r i c k W. S m i t h j o i n e d w i t h 1 8 0 o t h e r C E O s o f la r g e c o m p a n i e s i n s i g n i n g t h e Bu s i n e s s Ro u n d t a b l e S t a t e m e n t o n t h e P u r p o s e o f a C o r p o r a t i o n , f o r m a l l y a c k n o w l e d g i n g a po s i t i o n w e h a v e h e l d s i n c e o u r f o u n d i n g : th a t o u r c o m p a n y e x i s t s t o b e n e f i t a l l st a k e h o l d e r s – c u s t o m e r s , e m p l o y e e s , su p p l i e r s , c o m m u n i t i e s , a n d s h a r e h o l d e r s . We c o m b i n e n e a r l y f i v e d e c a d e s o f e x p e r t i s e i n t r a n s p o r t a t i o n an d l o g i s t i c s w i t h a l o n g s t a n d i n g c o m m i t m e n t t o i n n o v a t i v e so l u t i o n s t h a t d e l i v e r o u t s t a n d i n g v a l u e t o o u r b u s i n e s s , ou r t e a m m e m b e r s , o u r s h a r e h o l d e r s , a n d t h e c u s t o m e r s an d c o m m u n i t i e s w e s e r v e . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 2828 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Mu l t i p l y i n g P o s s i b i l i t i e s B e y o n d O u r B u s i n e s s Ou r b e l i e f t h a t a c o n n e c t e d w o r l d i s a b e t t e r w o r l d a l l o w s us t o a d d v a l u e t o c u s t o m e r s a n d c o m m u n i t i e s . W i t h n e t w o r k s th a t l i n k m o r e t h a n 9 9 % o f t h e w o r l d ’ s g r o s s d o m e s t i c p r o d u c t , we c o n n e c t p e o p l e w i t h g o o d s , s e r v i c e s , a n d i d e a s i n w a y s th a t s t r e n g t h e n o u r b u s i n e s s , w h i l e c r e a t i n g o p p o r t u n i t i e s an d p o s i t i v e i m p a c t s f o r s o c i e t y . Wh e t h e r w e a r e e n a b l i n g g l o b a l t r a d e , he l p i n g s m a l l b u s i n e s s e s e x p a n d t o n e w ma r k e t s , o r c o a c h i n g t h e n e x t g e n e r a t i o n of e n t r e p r e n e u r s , o u r p r o d u c t s a n d s e r v i c e s – a n d t h e t a l e n t o f o u r m o r e t h a n 4 7 5 , 0 0 0 te a m m e m b e r s – c o n n e c t p e o p l e a n d po s s i b i l i t i e s . S m a l l a n d d i v e r s e b u s i n e s s e s su p p o r t j o b s a n d g l o b a l i n n o v a t i o n . T h e y c a n be p o w e r f u l d i s r u p t o r s t o t h e s t a t u s q u o , le a d i n g i n t h e d e v e l o p m e n t a n d a p p l i c a t i o n of n e w t e c h n o l o g i e s . A t F e d E x , w e k n o w a t h i n g o r t w o a b o u t e n t r e p r e n e u r s h i p an d i n n o v a t i o n , b e g i n n i n g w i t h t h e u n i q u e vi s i o n o f o u r F o u n d e r a n d C h a i r m a n , Fr e d e r i c k W . S m i t h , n e a r l y 5 0 y e a r s a g o . Of c o u r s e , i t t a k e s m o r e t h a n a g o o d id e a a n d h a r d w o r k t o g r o w a s u c c e s s f u l bu s i n e s s . T h a t ’ s w h y w e e m p o w e r en t r e p r e n e u r s h i p t h r o u g h p r o g r a m s t h a t pr o v i d e t o o l s , r e s o u r c e s , a n d t r a i n i n g t o h e l p sm a l l e n t e r p r i s e s s u c c e e d . M a n y o f t h e s e to o l s a r e a c c e s s i b l e t h r o u g h fe d e x . c o m to c o n v e n i e n t l y c o n n e c t b u s i n e s s o w n e r s wi t h e x p e r t i s e a n d s h i p p i n g s o l u t i o n s f o r ev e r y t h i n g f r o m f u l f i l l i n g e - c o m m e r c e or d e r s a n d h a n d l i n g r e t u r n s , t o m a r k e t i n g a s m a l l b u s i n e s s a n d e x p a n d i n g t o in t e r n a t i o n a l m a r k e t s . Th e F e d E x ® S m a l l Bu s i n e s s C e n t e r p r o v i d e s a w e a l t h o f re s o u r c e s , w h i l e F e d E x K n o w a n d G r o w SM of f e r s r e s o u r c e s a n d e d u c a t i o n e v e n t s f o r cu r r e n t a n d p o t e n t i a l c u s t o m e r s i n t e r e s t e d in l e a r n i n g m o r e a b o u t e x p o r t i n g , i m p o r t i n g , an d i n t e r n a t i o n a l b u s i n e s s g r o w t h . We a r e p l e a s e d t o r e p o r t t h a t i n F Y 1 9 , o u r gl o b a l r e v e n u e f r o m s m a l l a n d m e d i u m bu s i n e s s c u s t o m e r s g r e w m o r e t h a n 8 % . In t h e U . S . a l o n e , t h e r e a r e a l r e a d y m o r e th a n 3 2 m i l l i o n s m a l l b u s i n e s s e s , a n d w e ar e p r o u d t o s e r v e s o m a n y o f t h e m a s th e y g r o w t h e i r r e a c h a n d t h e i r r e v e n u e . An e x a m p l e o f o n e o f t h e w a y s w e su p p o r t o u r s m a l l a n d m e d i u m b u s i n e s s cu s t o m e r s w a s o u r d e c i s i o n t o n o t a p p l y a r e s i d e n t i a l p e a k s u r c h a r g e d u r i n g t h e 20 1 9 h o l i d a y s e a s o n . W e c o n t i n u e d t h i s pr a c t i c e f o r t h e t h i r d y e a r i n a r o w a n d ha v e r e c e i v e d o u t s t a n d i n g f e e d b a c k f r o m sm a l l - a n d m e d i u m - s i z e d c u s t o m e r s a i m i n g to g r o w e - c o m m e r c e o p p o r t u n i t i e s f o r th e i r b u s i n e s s e s . On e o f t h e m o s t s i g n i f i c a n t w a y s f o r s m a l l - an d m e d i u m - s i z e d e n t e r p r i s e s t o m u l t i p l y th e i r g r o w t h i s b y l e v e r a g i n g t r a d e d e a l s , bu t m a n y a r e f a i l i n g t o a c c e s s t h e s e d e a l s . Fe d E x p r o v i d e s k n o w l e d g e a n d r e s o u r c e s to h e l p t h e m c l e a r c u s t o m s c o n f i d e n t l y a n d qu i c k l y . W e a l s o a d v o c a t e a u t o m a t i n g a s ma n y s h i p p i n g p r o c e s s e s a s p o s s i b l e u s i n g to o l s l i k e F e d E x ® G l o b a l T r a d e M a n a g e r , wh i c h h e l p s s m a l l - a n d m e d i u m - s i z e d en t e r p r i s e s e s t i m a t e d u t i e s a n d t a x e s o r f i n d th e n e c e s s a r y d o c u m e n t s . I n s o m e r e g i o n s , we a r e w o r k i n g w i t h c u s t o m s a u t h o r i t i e s t o ex p a n d c l e a r a n c e s o l u t i o n s f o r c r o s s - b o r d e r e- c o m m e r c e . I n C h i n a , f o r i n s t a n c e , w e re c e n t l y l a u n c h e d a “ o n e s t o p ” b u s i n e s s - to - c o n s u m e r i m p o r t c u s t o m s c l e a r a n c e so l u t i o n d e s i g n e d t o s u p p o r t s m a l l - a n d me d i u m - s i z e d e - r e t a i l e r s . We a l s o c o n t r i b u t e t o g l o b a l a n d l o c a l en t r e p r e n e u r s h i p t h r o u g h i n i t i a t i v e s th a t f o s t e r e c o n o m i c e m p o w e r m e n t by p r o v i d i n g t r a i n i n g , g r a n t s , a n d o t h e r re s o u r c e s . F o r e x a m p l e , w e s u p p o r t In n e r C i t y C a p i t a l C o n n e c t i o n s ( I C C C ) , a 4 0 - h o u r t u i t i o n - f r e e p r o g r a m d e s i g n e d to h e l p s m a l l b u s i n e s s e s i n e c o n o m i c a l l y di s t r e s s e d a r e a s b u i l d c a p a c i t y f o r su s t a i n a b l e g r o w t h . T h e p r o g r a m p r o v i d e s ed u c a t i o n i n m a r k e t i n g , f i n a n c e , a n d s a l e s , as w e l l a s o n e - o n - o n e c o a c h i n g . S i n c e 20 1 7 , F e d E x h a s p r o v i d e d f u n d i n g f o r I C C C pr o g r a m s a c r o s s t h e U . S . , h e l p i n g m o r e t h a n 2, 4 0 0 s m a l l b u s i n e s s e s – i n c l u d i n g 2 0 0 i n ou r h e a d q u a r t e r s c i t y , M e m p h i s , T e n n e s s e e – a c c e s s f u n d i n g , c r e a t e g o o d - p a y i n g j o b s , an d s u p p o r t t h e i r l o c a l c o m m u n i t i e s . 8% Sm a l l a n d m e d i u m b u s i n e s s cu s t o m e r s e g m e n t r e v e n u e gr e w m o r e t h a n 8 % i n F Y 1 9 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 2929 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Mu l t i p l y i n g P o s s i b i l i t i e s B e y o n d O u r B u s i n e s s ( C o n t i n u e d ) Co n n e c t i n g B u s i n e s s Cu s t o m e r s W i t h S o l u t i o n s Ou r F e d E x S e r v i c e s t e a m m e m b e r s co o r d i n a t e s a l e s , m a r k e t i n g , co m m u n i c a t i o n s , i n f o r m a t i o n t e c h n o l o g y , an d c u s t o m e r s e r v i c e s u p p o r t f o r t h e F e d E x gl o b a l b r a n d . I n a d d i t i o n , t h e y i n t e g r a t e t h e te c h n o l o g y a n d s e r v i c e s o u r c u s t o m e r s ne e d t o c r e a t e s o l u t i o n s f o r g l o b a l s u p p l y ch a i n s , e - c o m m e r c e , a n d o t h e r b u s i n e s s ch a l l e n g e s . T h i s i n c l u d e s s u p p o r t i n g s m a l l bu s i n e s s e s a n d n e w e n t r e p r e n e u r s g r o w i n g th e i r o n l i n e b u s i n e s s , h e l p i n g t h e m i d e n t i f y th e m o s t c o s t - e f f e c t i v e d e l i v e r y m e t h o d f o r th e i r n e e d s , a n d o p t i m i z i n g t h e i r p a c k a g i n g . Ev e r y w h e r e w e o p e r a t e , o u r e n t r e p r e n e u r i a l cu s t o m e r s c o u n t o n t h e c o n n e c t i v i t y w e pr o v i d e t o e x p a n d t h e i r b u s i n e s s e s a c r o s s bo r d e r s , s e i z e n i c h e o p p o r t u n i t i e s , a n d sh a p e t h e g l o b a l e c o n o m i c f u t u r e . Fo r d e t a i l s a b o u t o u r p r o g r a m s a n d re s o u r c e s d e s i g n e d t o s u p p o r t w o m e n , mi n o r i t y - o w n e d s m a l l b u s i n e s s e s , a n d en t r e p r e n e u r s a r o u n d t h e w o r l d , s e e o u r Fe d E x C a r e s G l o b a l E n t r e p r e n e u r s h i p we b s i t e . Sm a l l B u s i n e s s G r a n t C o n t e s t Ou r Fe d E x S m a l l B u s i n e s s G r a n t C o n t e s t aw a r d e d m o r e t h a n $ 2 5 0 , 0 0 0 i n g r a n t s an d p r i z e s a s w e l l a s m o r e t h a n $ 2 0 , 0 0 0 in F e d E x O f f i c e ® p r i n t a n d b u s i n e s s se r v i c e s t o 1 2 p a s s i o n a t e e n t r e p r e n e u r s in t h e U . S . d u r i n g F Y 1 9 . T h e U . S . G r a n d Pr i z e w i n n e r L u x B l o x p r o v i d e s b u i l d i n g bl o c k s t h a t r e p l i c a t e n a t u r e a t a m o l e c u l a r le v e l , a l l o w i n g k i d s – a n d a d u l t s – t o b u i l d st r u c t u r e s f o r f u n a n d l e a r n i n g . T h e b l o c k s ar e a l s o b e i n g u s e d i n S T E M e d u c a t i o n a l pr o g r a m s w h e r e t h e y o f f e r a u n i q u e t o o l f o r ex p l o r i n g e n g i n e e r i n g an d d e s i g n p r i n c i p l e s . En b o i s O r i g i n a l s , a 2 0 1 9 B r o n z e P r i z e wi n n e r , c r e a t e s h a n d m a d e a c c e s s o r i e s th a t e m p h a s i z e s u s t a i n a b l e m a t e r i a l s a n d a c o m m i t m e n t t o r e f o r e s t a t i o n , s u p p o r t i n g th e p l a n t i n g o f a t r e e i n H a i t i w i t h e a c h pu r c h a s e . A n d M o k a O r i g i n s , a 2 0 1 9 B r o n z e Pr i z e w i n n e r , d r i v e s e m p o w e r m e n t i n r u r a l Af r i c a n c o m m u n i t i e s t h r o u g h a c o f f e e a n d co c o a f a r m i n C a m e r o o n t h a t p r o v i d e s l o c a l fa r m e r s w i t h g o o d w a g e s g e n e r a t e d f r o m th e s a l e o f c o f f e e a n d c h o c o l a t e p r o d u c t s . Ov e r $ 8 0 0 , 0 0 0 h a s b e e n a w a r d e d i n t h e U. S . s i n c e w e b e g a n t h e F e d E x S m a l l Bu s i n e s s G r a n t C o n t e s t i n 2 0 1 3 , a n d co n t e s t s a r e a v a i l a b l e i n 1 0 c o u n t r i e s . Ou r s u p p o r t o f t h e s e p a s s i o n a t e b u s i n e s s pe o p l e g o e s b e y o n d p r i z e m o n e y . Fo r i n s t a n c e , t h e E n t r e p r e n e u r A d v i s o r y Bo a r d – s u g g e s t e d b y a c o n t e s t w i n n e r – i n c l u d e s 1 0 s m a l l - b u s i n e s s o w n e r s wh o a d v i s e F e d E x o n w a y s t o h e l p s m a l l bu s i n e s s e s , w h i l e a l l o w i n g o p p o r t u n i t i e s fo r m e m b e r s t o s h a r e b e s t p r a c t i c e s a n d co l l a b o r a t e w i t h e a c h o t h e r . Su p p o r t i n g J o b G r o w t h Sm a l l a n d d i v e r s e b u s i n e s s e s s u p p o r t jo b g r o w t h a n d a r e e n g i n e s o f t h e i r l o c a l ec o n o m i e s . T h e y c a n b e p o w e r f u l j o b cr e a t o r s a s w e l l , p r o v i d i n g u p t o 8 0 % o f ne w j o b g r o w t h i n s o m e c o u n t r i e s . W i t h i n ou r o w n o p e r a t i o n s , F e d E x E x p r e s s , F e d E x Gr o u n d , F e d E x F r e i g h t , a n d F e d E x C u s t o m Cr i t i c a l r e l y o n i n d e p e n d e n t b u s i n e s s e s fo r c e r t a i n p i c k u p - a n d - d e l i v e r y , l i n e h a u l tr a n s p o r t a t i o n , a n d o t h e r s e r v i c e s . T h e s e co n t r a c t s s u p p o r t s m a l l b u s i n e s s e s a n d lo c a l e c o n o m i e s , e m p l o y i n g t e n s o f th o u s a n d s o f p e o p l e w o r l d w i d e . B y g i v i n g en t r e p r e n e u r s e v e r y w h e r e t h e t o o l s t h e y ne e d t o p r o s p e r a l o n g s i d e o u r o w n g r o w t h , Fe d E x h e l p s s m a l l e r b u s i n e s s e s i m p r o v e li v e s , b o o s t e c o n o m i e s , a n d b u i l d t h r i v i n g co m m u n i t i e s . Fo r m o r e a b o u t h o w w e w o r k w i t h su p p l i e r s , s e e Ou r G l o b a l S u p p l y C h a i n . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3030 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q En a b l i n g E - C o m m e r c e , E x p a n d i n g W h a t ’ s P o s s i b l e E- c o m m e r c e h a s b e c o m e a f u n d a m e n t a l p a r t o f r e t a i l i n g a n d pr o f o u n d l y c h a n g e d h o w c o n s u m e r s m a k e p u r c h a s e s . A s o n l i n e sh o p p i n g b e c o m e s e v e n m o r e e s s e n t i a l t o h u n d r e d s o f m i l l i o n s o f pe o p l e , w h e t h e r t h e y a r e p u r c h a s i n g p e r i s h a b l e f o o d s , h o u s e h o l d st a p l e s , o r l u x u r y g o o d s , t h e l a s t m i l e o f d e l i v e r y – w h e r e a n d ho w t h e y r e c e i v e p a c k a g e s – i s i n c r e a s i n g l y i m p o r t a n t . Wo r l d w i d e , t h e g r o w t h o f e - c o m m e r c e h a s th e p o w e r t o c r e a t e j o b s , g r o w b u s i n e s s an d e l e v a t e c o m m u n i t i e s . T o g e t h e r w i t h ou r c u s t o m e r s , w e a r e w o r k i n g t o m a k e th i s p o s s i b l e t h r o u g h a s u i t e o f s o l u t i o n s th a t e n a b l e u s t o d e l i v e r a t t h e r i g h t s p e e d , th e r i g h t p r i c e , a n d t h e r i g h t c o n v e n i e n c e . Co l l a b o r a t i o n , N o t C o m p e t i t i o n At F e d E x , w e c o l l a b o r a t e w i t h c u s t o m e r s to h e l p t h e m m e e t t h e i n c r e a s i n g d e m a n d s of t h e i r c u s t o m e r s . W e a r e c o m m i t t e d t o de l i v e r i n g s a t i s f y i n g a n d u n i q u e e x p e r i e n c e s to s h o p p e r s i n a w a y t h a t s u p p o r t s – a n d ne v e r c o m p e t e s w i t h – o u r c u s t o m e r s ’ o w n br a n d s . O u r i n n o v a t i v e t e c h n o l o g i e s a n d lo g i s t i c s s o l u t i o n s e n a b l e o u r c u s t o m e r s to m e e t g r o w i n g s h o p p e r e x p e c t a t i o n s an d c o m p e t e e f f e c t i v e l y i n t h e d i g i t a l a g e th r o u g h s o l u t i o n s t h a t c r e a t e o u t s t a n d i n g sh o p p i n g e x p e r i e n c e s . We s e r v e m e r c h a n t s o f v a r y i n g s i z e s a n d ex p e r i e n c e l e v e l s s e l l i n g d i r e c t l y t o e n d co n s u m e r s , f r o m t h o s e j u s t b e g i n n i n g t o ex p l o r e e - c o m m e r c e t o l o n g - t i m e o n l i n e me r c h a n t s l o o k i n g t o e x p a n d m a r k e t sh a r e . W e u n d e r s t a n d t h a t , w h a t e v e r ou r c u s t o m e r s ’ b u s i n e s s m o d e l s , s i z e s , or l o c a t i o n s , t h e y s h a r e a c o m m o n g o a l to u n d e r s t a n d a n d m e e t d e m a n d i n g sh o p p e r e x p e c t a t i o n s . I t i s o u r a i m to h e l p t h e m p r o v i d e a b e t t e r s h o p p i n g ex p e r i e n c e f o r t h e i r c u s t o m e r s . Em p o w e r i n g S m a l l B u s i n e s s In m a n y p a r t s o f t h e w o r l d , s m a l l - a n d me d i u m - s i z e d b u s i n e s s e s a r e i m p o r t a n t ec o n o m i c e n g i n e s , c r e a t i n g j o b s a n d su p p o r t i n g h e a l t h y l o c a l c o m m u n i t i e s . Ou r p o r t f o l i o o f c o s t - e f f e c t i v e , c o n v e n i e n t , an d i n c r e a s i n g l y c u s t o m i z e d s h i p p i n g op t i o n s f o r n e w e n t r e p r e n e u r s a n d es t a b l i s h e d s m a l l b u s i n e s s e s h e l p s th e s e v a l u e d c u s t o m e r s g r o w a n d t h r i v e . We s u p p o r t s m a l l b u s i n e s s e s s u c c e s s th r o u g h r e s o u r c e s l i k e t h e Fe d E x S m a l l Bu s i n e s s C e n t e r a n d r e c e n t l y a d d e d E- C o m m e r c e C e n t e r , w h i c h p r o v i d e s pe r s o n a l i z e d g u i d a n c e a n d t i p s s p e c i f i c to t h e c h a l l e n g e s o f s e l l i n g o n l i n e . In n o v a t i v e , F l e x i b l e E- C o m m e r c e S o l u t i o n s Fr o m o n l i n e s h o p p i n g t o s h i p p i n g a n d de l i v e r y , s e a m l e s s c o n n e c t i o n s m a t t e r m o r e th a n e v e r . B u t a s e - c o m m e r c e c o n t i n u e s to s h a p e t h e m a r k e t , w e a r e w o r k i n g to i n n o v a t e f u r t h e r f o r o u r c u s t o m e r s , ba l a n c i n g t h e n e e d f o r s p e e d a n d s e c u r i t y wi t h i m p a c t s o n t h e e n v i r o n m e n t . W e a r e st r e a m l i n i n g c o n n e c t i o n s b e t w e e n o u r cu s t o m e r s a n d t h e i r s h o p p e r s b y g r o w i n g ou r r e t a i l n e t w o r k , i n c r e a s i n g d e l i v e r y h o u r s an d d a y s , a n d i n n o v a t i n g f o r s a m e - d a y de l i v e r y a n d u r b a n m o b i l i t y . E x p a n d i n g O u r Co n v e n i e n c e N e t w o r k We c o n t i n u e t o e x p a n d o u r c o n v e n i e n c e ne t w o r k t o h e l p c u s t o m e r s a n d b u s i n e s s e s ad d r e s s e - c o m m e r c e n e e d s t h r o u g h g r e a t e r ac c e s s t o F e d E x s e r v i c e s . I n 2 0 1 9 , w e jo i n e d f o r c e s w i t h D o l l a r G e n e r a l t o p r o v i d e mo r e s h o p p e r c o n v e n i e n c e , e s p e c i a l l y i n ru r a l c o m m u n i t i e s w h e r e r e t a i l e r s m i g h t no t h a v e p h y s i c a l s t o r e s a n d l a s t - m i l e h o m e de l i v e r y i s e x p e n s i v e a n d c a r r i e s g r e a t e r ve h i c l e - r e l a t e d e n v i r o n m e n t a l i m p a c t s . By t h e e n d o f 2 0 2 0 , c o n s u m e r s w i l l h a v e ea s y a c c e s s t o F e d E x d r o p o f f a n d p i c k u p se r v i c e s a t m o r e t h a n 8 , 0 0 0 D o l l a r G e n e r a l st o r e s a c r o s s t h e U . S . , w i t h p l a n s t o e x t e n d th e p r o g r a m i n t h e f u t u r e . Co u p l e t h a t w i t h o u r e x i s t i n g p r e s e n c e in W a l g r e e n s , K r o g e r a n d A l b e r t s o n s lo c a t i o n s , a l o n g w i t h o u r c o m m i t m e n t to p l a c e u p t o 5 0 0 n e w F e d E x O f f i c e lo c a t i o n s w i t h i n s e l e c t e d W a l m a r t s t o r e s , an d t h e t o t a l n u m b e r o f r e t a i l l o c a t i o n s i n th e U . S . F e d E x R e t a i l C o n v e n i e n c e N e t w o r k wi l l b e a p p r o x i m a t e l y 6 2 , 0 0 0 . T h i s m e a n s th a t t h e p e r c e n t a g e o f U . S . c u s t o m e r s wi t h i n f i v e m i l e s o f a F e d E x h o l d r e t a i l lo c a t i o n w i l l i n c r e a s e f r o m 8 0 % t o o v e r 90 % i n 2 0 2 0 . In E u r o p e , w e h a v e i n t r o d u c e d F e d E x se r v i c e s a t 2 , 5 0 0 n e w r e t a i l l o c a t i o n s i n th e U n i t e d K i n g d o m . T h i s c o m p l e m e n t s ou r e x i s t i n g a l l i a n c e w i t h M o n d i a l R e l a y i n Fr a n c e , S p a i n , B e l g i u m , a n d L u x e m b o u r g , br i n g i n g t h e t o t a l n u m b e r o f c u s t o m e r pi c k u p p o i n t s t o m o r e t h a n 1 0 , 0 0 0 . In F Y 2 0 , w e a n t i c i p a t e e x t e n d i n g o u r ge o g r a p h i c r e a c h a n d s e r v i c e o p t i o n s i n ou r l a r g e s t e - c o m m e r c e m a r k e t s a c r o s s Eu r o p e , h e l p i n g t o m a n a g e c o s t s w h i l e re d u c i n g e n v i r o n m e n t a l i m p a c t s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3131 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q En a b l i n g E - C o m m e r c e – E x p a n d i n g W h a t ’ s P o s s i b l e ( C o n t i n u e d ) Pr o v i d i n g E x t r a H o u r s an d D a y s f o r D e l i v e r y Th e m a j o r i t y o f o n l i n e o r d e r s a r e p l a c e d af t e r 4 p . m . I n r e s p o n s e t o t h i s , w e h a v e in t r o d u c e d F e d E x E x t r a H o u r s . C o n s u m e r s ca n p l a c e o r d e r s a s l a t e a s m i d n i g h t w i t h el i g i b l e r e t a i l e r s w h o , i n t u r n , c a n f u l f i l l th o s e o r d e r s t h r o u g h F e d E x E x p r e s s wi t h n e x t - d a y l o c a l d e l i v e r y a n d t w o - d a y sh i p p i n g i n t h e c o n t i n e n t a l U . S . T h i s se r v i c e e n a b l e s s t o r e - t o - s t o r e t r a n s f e r s , wh i c h e n h a n c e s t h e c o n s u m e r e x p e r i e n c e an d r e d u c e s e m i s s i o n s b y r e l y i n g o n lo c a l d e l i v e r y r a t h e r t h a n t r a n s p o r t a t i o n fr o m a d i s t a n t c u s t o m e r w a r e h o u s e . T h i s al s o h e l p s t o t r a n s i t i o n b r i c k - a n d - m o r t a r re t a i l e r s i n t o e - c o m m e r c e a n d e x p a n d ou r c u s t o m e r s ’ m o d e s o f s e l l i n g . In a d d i t i o n , F e d E x G r o u n d e x p a n d e d re s i d e n t i a l d e l i v e r i e s t o s e v e n d a y s p e r w e e k , ye a r - r o u n d i n e a r l y 2 0 2 0 . T h i s b e n e f i t s cu s t o m e r s w h o c a n n o t b e h o m e t o s i g n fo r p a c k a g e s d u r i n g t h e w o r k w e e k , ad d r e s s i n g p a c k a g e t h e f t c o n c e r n s a n d re d u c i n g t h e v e h i c l e e m i s s i o n s a s s o c i a t e d wi t h d e l i v e r y r e a t t e m p t s . Ex p l o r i n g A l t e r n a t i v e De l i v e r y A p p r o a c h e s In c r e a s i n g l y c o n g e s t e d u r b a n c e n t e r s re q u i r e c r e a t i v e a p p r o a c h e s t o e n s u r e t i m e l y an d s a f e d e l i v e r i e s . T e s t i n g h a s t a k e n p l a c e in s e v e r a l c i t i e s f o r R o x o ™ , t h e F e d E x Sa m e D a y B o t , w h i c h h o l d s p r o m i s e f o r cr e a t i n g a n e c o n o m i c a l a n d e n v i r o n m e n t a l l y fr i e n d l y a l t e r n a t i v e t o m o t o r i z e d v e h i c l e s , de l i v e r i n g t o a r e a s t h a t m o t o r i z e d v e h i c l e s ma y o r m a y n o t b e a b l e t o a c c e s s d u e t o co n g e s t i o n o r r e g u l a t i o n . I n 2 0 1 9 w e a l s o co m p l e t e d o u r f i r s t - e v e r d r o n e d e l i v e r y to a r e s i d e n c e w i t h o u r c o l l a b o r a t o r , Wi n g A v i a t i o n L L C . A n d i n s e v e r a l E u r o p e a n ci t i e s w h e r e n a r r o w r o a d s a n d o t h e r ch a l l e n g e s m a k e d e l i v e r y m o r e d i f f i c u l t , we a r e c o n d u c t i n g p i l o t p r o j e c t s t o i d e n t i f y th e b e s t s o l u t i o n s f o r a c c e s s i n g c o n g e s t e d ci t i e s w i t h o u t a d d i n g t o t r a f f i c a n d en v i r o n m e n t a l i m p a c t s . Fo r m o r e a b o u t R o x o , ™ t h e F e d E x S a m e D a y Bo t , a n d d r o n e d e l i v e r y , s e e t h e Dr i v i n g In n o v a t i o n s e c t i o n i n t h e E c o n o m y c h a p t e r . Fo r m o r e a b o u t u r b a n m o b i l i t y s o l u t i o n s , se e t h e Ve h i c l e E f f i c i e n c y se c t i o n i n t h e En v i r o n m e n t c h a p t e r . De l i v e r i n g B u l k y I t e m s Ri g h t I n s i d e t h e H o m e As b u y e r s b e c o m e m o r e a c c u s t o m e d t o or d e r i n g l a r g e a n d e x p e n s i v e g o o d s o n l i n e , Fe d E x i s e q u i p p e d t o h e l p m a k e t h e p r o c e s s co n v e n i e n t a n d d e p e n d a b l e . O u r n e w Fe d E x F r e i g h t D i r e c t s e r v i c e , i n t r o d u c e d in 2 0 1 9 , o f f e r s t h e d e l i v e r y o f h e a v y , b u l k y it e m s , s u c h a s f u r n i t u r e a n d a p p l i a n c e s , th r o u g h t h e d o o r . T h i s s e r v i c e r e p r e s e n t s th e f i r s t t i m e F e d E x F r e i g h t h a s d e l i v e r e d in t o r e s i d e n c e s a n d c r e a t e s o p p o r t u n i t i e s fo r d e l i v e r i n g d i r e c t l y t o a r o o m o f c h o i c e in s i d e a b u s i n e s s . A t t h e s a m e t i m e , w e ar e e x p a n d i n g t h e F e d E x G r o u n d o v e r s i z e d pa c k a g e n e t w o r k t o a p p r o x i m a t e l y 4 0 fa c i l i t i e s b y p e a k s h i p p i n g s e a s o n i n 2 0 2 0 . St e p s T o w a r d a C i r c u l a r E c o n o m y As t h e e - c o m m e r c e m a r k e t g r o w s , s o do e s t h e m a r k e t f o r r e t u r n s – u p 3 5 % s i n c e 20 1 5 . B e t w e e n o u r c o n t i n u a l l y e x p a n d i n g re t a i l n e t w o r k a n d e x t e n d e d d e l i v e r y h o u r s an d d a y s , s h o p p e r s h a v e m o r e c o n v e n i e n t op t i o n s t h a n e v e r f o r t a k i n g c a r e o f r e t u r n s . Th i s c r e a t e s a b e t t e r e x p e r i e n c e f o r o u r cu s t o m e r s ’ , p r o v i d e s t h e m w i t h t h e a d d e d as s u r a n c e t h a t o u r t r a n s p o r t a t i o n l o g i s t i c s ex p e r t i s e w i l l m a k e s u r e r e t u r n s r e a c h th e i r d e s t i n a t i o n s s a f e l y a n d o n t i m e , a n d re p r e s e n t s a n i m p o r t a n t s t e p t o w a r d a ci r c u l a r e c o n o m y . I n a d d i t i o n , o u r r e v e r s e lo g i s t i c s c a p a b i l i t i e s h e l p o u r c u s t o m e r s el i m i n a t e w a s t e s t r e a m s b y i d e n t i f y i n g th e o p t i m a l d i s p o s i t i o n m e t h o d f o r ea c h r e t u r n e d p r o d u c t , i n c l u d i n g v e n d o r re s t o c k i n g , l i q u i d a t i o n , r e c y c l i n g , o r s a l v a g i n g . Mo r e b r o a d l y , w e a r e e s t a b l i s h i n g t h e in f r a s t r u c t u r e t o s u p p o r t t h e e m e r g i n g ci r c u l a r e c o n o m y b y e n a b l i n g m o r e e f f i c i e n t re t u r n s . M a k i n g i t e a s i e r a n d m o r e c o n v e n i e n t fo r o u r c u s t o m e r s t o r e t u r n u n w a n t e d g o o d s an d g e t t h e m b a c k i n t o i n v e n t o r y h e l p s t o ke e p t h o s e i t e m s o u t o f l a n d f i l l s , w h i c h i s ce n t r a l t o c i r c u l a r i t y . I n a d d i t i o n , a s m o r e ma n u f a c t u r e r s s h i f t t o c i r c u l a r e c o n o m y bu s i n e s s m o d e l s , o u r e f f i c i e n t r e t u r n ca p a b i l i t i e s e n a b l e t h e i r c u s t o m e r s t o ef f i c i e n t l y r e t u r n p r o d u c t s t h a t h a v e r e a c h e d th e e n d o f l i f e s o t h e y c a n b e r e m a n u f a c t u r e d in t o n e w i t e m s . Fe d E x R e t u r n T e c h n o l o g y an d Fe d E x S u p p l y C h a i n R e v e r s e L o g i s t i c s & R e t u r n s c a p a b i l i t i e s l a y t h e f o u n d a t i o n f o r ef f i c i e n t r e t u r n s , a n d u l t i m a t e l y f o r a c i r c u l a r ec o n o m y . O u r F e d E x S u p p l y C h a i n a n d Fe d E x F o r w a r d D e p o t s d i v i s i o n s a l s o pr o v i d e t e c h n o l o g y c u s t o m e r s w i t h di a g n o s t i c s t e s t i n g , r e p a i r , r e f u r b i s h m e n t , an d r e c y c l i n g s e r v i c e s , h e l p i n g t o k e e p el e c t r o n i c w a s t e o u t o f l a n d f i l l s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3232 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Dr i v i n g I n n o v a t i o n Te n Y e a r s o f Q u a l i t y Dr i v e n M a n a g e m e n t Qu a l i t y D r i v e n M a n a g e m e n t , o r Q D M , is o u r u n i q u e q u a l i t y p h i l o s o p h y a n d me t h o d o l o g y b a s e d o n t h e b e l i e f t h a t cu s t o m e r s d e f i n e q u a l i t y . I n p l a c e f o r a de c a d e a c r o s s F e d E x , Q D M h a s b e c o m e a h a l l m a r k o f h o w w e w o r k a n d h o w w e de l i v e r i n n o v a t i o n t o o u r c u s t o m e r s a n d va l u e t o o u r s h a r e o w n e r s . I t i s d e e p l y em b e d d e d i n o u r c u l t u r e , d r i v i n g s u p e r i o r bu s i n e s s a n d s u s t a i n a b i l i t y p e r f o r m a n c e , wh i l e i m p r o v i n g s a f e t y a n d e l i m i n a t i n g wa s t e , c o s t , a n d e f f o r t . Ov e r t h e p a s t 1 0 y e a r s , Q D M h a s h e l p e d us a d d r e s s a v a r i e t y o f c h a l l e n g e s a n d op p o r t u n i t i e s – f r o m o n e - d a y p r o j e c t s th a t f i x o p e r a t i o n a l i n e f f i c i e n c i e s to m u l t i - y e a r i n i t i a t i v e s t h a t l e a d to m a j o r i n n o v a t i o n s a n d a m o r e su s t a i n a b l e b u s i n e s s . In n o v a t i o n h a s b e e n p a r t o f t h e F e d E x DN A s i n c e d a y o n e . T o d a y , w e c o n t i n u e to p u s h t h e b o u n d a r i e s o f w h a t ’ s p o s s i b l e to a d d r e s s b u s i n e s s c h a l l e n g e s a n d t h e ev o l v i n g n e e d s o f c u s t o m e r s , e s p e c i a l l y in t h e e v e r - c h a n g i n g l a n d s c a p e o f e - c o m m e r c e . W e b e l i e v e t h a t t h e e s s e n c e of i n n o v a t i o n i s h a v i n g u n i q u e i n s i g h t t o un m e t c u s t o m e r n e e d s , a n d s o l v i n g t h o s e ne e d s t h r o u g h w o r l d - c l a s s , c u s t o m e r - fo c u s e d s e r v i c e a n d e x p e r i e n c e d e s i g n . As a g l o b a l l e a d e r i n t r a n s p o r t a t i o n a n d te c h n o l o g y , w e p u r s u e t h e e f f i c i e n c y , sa f e t y , a n d e n v i r o n m e n t a l b e n e f i t s o f ne x t - g e n e r a t i o n i n n o v a t i o n f o r o u r op e r a t i o n s a n d t e a m m e m b e r s . Ou r O p e r a t i o n s P l a n n i n g a n d T e c h n o l o g y St e e r i n g C o m m i t t e e s e t s t h e s t r a t e g i c di r e c t i o n a n d f o s t e r s e n t e r p r i s e v i s i b i l i t y , co l l a b o r a t i o n , a n d i n n o v a t i o n t h a t i m p r o v e s sa f e t y a n d e f f i c i e n c y i n o u r o p e r a t i o n s . Th i s g r o u p a l s o p r o v i d e s t h o u g h t l e a d e r s h i p an d m o n i t o r s t h e i n d u s t r y o n t o p i c s s u c h as t h e i m p a c t a n d o p p o r t u n i t i e s o f au t o n o m o u s v e h i c l e s o n l a s t - m i l e , in - f a c i l i t y , a n d o n - r o a d a p p l i c a t i o n s . Ou r O p e r a t i o n s T e c h n o l o g y C o u n c i l i s a cr o s s - o p e r a t i n g c o m p a n y , m u l t i - f u n c t i o n gr o u p r e p o r t i n g t o t h e O p e r a t i o n s P l a n n i n g an d T e c h n o l o g y S t e e r i n g C o m m i t t e e th a t p r o v i d e s o v e r s i g h t a n d s t a n d a r d s o f te c h n o l o g i e s u s e d i n f r o n t - l i n e o p e r a t i o n s . Th r o u g h o u r e x p e r t i s e a n d p a r t n e r s h i p s , th e C o u n c i l a l s o r e s e a r c h e s , d e v e l o p s , t e s t s , an d i m p l e m e n t s a d v a n c e d t e c h n o l o g i e s wi t h i n o p e r a t i o n s t h a t e n a b l e u s t o m e e t th e e v e r - c h a n g i n g n e e d s o f o u r c u s t o m e r s , le a d i n t h e g r o w i n g e - c o m m e r c e s p a c e , ad d r e s s r o a d c o n g e s t i o n a n d u r b a n l o g i s t i c s ch a l l e n g e s , a n d r e d u c e o u r e n v i r o n m e n t a l fo o t p r i n t . T h e C o u n c i l f o c u s e s o n a r e a s s u c h as a s s e t t r a c k i n g , w i r e l e s s c o m m u n i c a t i o n s , an d r o b o t i c s a n d a u t o n o m o u s v e h i c l e s . Cu r r e n t e f f o r t s t h a t w i l l b e n e f i t o u r en v i r o n m e n t a l i m p a c t f o c u s o n o p t i m i z i n g sp a c e a n d e q u i p m e n t , r e d u c i n g w a s t e , a n d pr o v i d i n g v i s i b i l i t y . F o r e x a m p l e , m a c h i n e vi s i o n , s e n s o r s , a n d a r t i f i c i a l i n t e l l i g e n c e pr o v i d e o u r o p e r a t i o n s w i t h i n f o r m a t i o n ab o u t c u s t o m e r - l o a d e d t r a i l e r s , r e d u c i n g un n e c e s s a r y t r i p s a n d f u e l c o n s u m p t i o n . We a l s o l e v e r a g e t h e s a m e t e c h n o l o g y to i d e n t i f y p a c k a g e s t h a t n e e d s p e c i a l ha n d l i n g . E m e r g i n g r o b o t i c s t h a t l e v e r a g e ba t t e r y t e c h n o l o g y i n o u r f a c i l i t i e s a n d ya r d s w i l l a l s o h e l p o p t i m i z e w o r k , w h i l e li k e l y r e d u c i n g o u r c a r b o n f o o t p r i n t . N o w an d i n t h e f u t u r e , w e w i l l c o n t i n u e c r e a t i n g , te s t i n g , a n d l a u n c h i n g r e s e a r c h t o a d v a n c e tr a n s p o r t a t i o n , l o g i s t i c s , a n d e - c o m m e r c e so l u t i o n s t o i m p r o v e s a f e t y a n d e f f i c i e n c y fo r o u r t e a m m e m b e r s , o u r c u s t o m e r s , an d t h e p u b l i c . Op t i m i z i n g L a s t - M i l e D e l i v e r y In c r e a s i n g l y c o n g e s t e d u r b a n c e n t e r s re q u i r e c r e a t i v e a p p r o a c h e s t o e n s u r e t i m e l y an d s a f e d e l i v e r i e s . I n a d d i t i o n , d e m a n d fo r s a m e - d a y d e l i v e r y i s g r o w i n g , a n d mo r e t h a n 6 0 % o f m e r c h a n t s ’ c u s t o m e r s li v e w i t h i n t h r e e m i l e s o f a s t o r e l o c a t i o n , de m o n s t r a t i n g t h e o p p o r t u n i t y f o r on - d e m a n d , h y p e r - l o c a l d e l i v e r y . Fe d E x i s t a k i n g s t e p s t o i n c r e a s e t h e ef f i c i e n c y a n d l o w e r t h e c o s t o f r e s i d e n t i a l de l i v e r i e s . F o r e x a m p l e , b e g i n n i n g i n Ma r c h 2 0 2 0 , F e d E x E x p r e s s i s c o n t r a c t i n g wi t h F e d E x G r o u n d f o r t h e t r a n s p o r t a n d de l i v e r y o f s e l e c t d a y - d e f i n i t e , r e s i d e n t i a l Fe d E x E x p r e s s s h i p m e n t s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3333 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Dr i v i n g I n n o v a t i o n ( c o n t i n u e d ) We d e v e l o p e d R o x o t o h e l p r e t a i l e r s m a k e sa m e - d a y d e l i v e r i e s t o b u s i n e s s e s a n d r e s i d e n c e s us i n g a u t o n o m o u s t e c h n o l o g y . I n F Y 1 9 , w e b e g a n pu b l i c t e s t i n g i n s e v e r a l c i t i e s . th e F e d E x Sa m e D a y Bo t Me e t R o x o , ™ 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3434 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ro x o TM , t h e F e d E x S a m e D a y B o t , h a s 10 0 p o u n d s o f p a y l o a d c a p a c i t y a n d t h e ab i l i t y t o n a v i g a t e r o u g h t e r r a i n , i n c l u d i n g hi l l s a n d s m a l l f l i g h t s o f s t a i r s . R o x o u s e s ca m e r a s a n d s e n s o r s t o d e t e c t s u r r o u n d i n g s an d n a v i g a t e s a f e l y , e f f i c i e n t l y , a n d i n co m p l i a n c e w i t h r o a d r u l e s , w h e t h e r op e r a t i n g o n a r o a d , b i k e l a n e , o r s i d e w a l k . Th e a l l - e l e c t r i c B o t c o n s u m e s n o f o s s i l f u e l an d p r o d u c e s n o e m i s s i o n s i t s e l f . Th e c u t t i n g - e d g e B o t w i l l e n a b l e r e t a i l e r s to a c c e p t o r d e r s f r o m n e a r b y c u s t o m e r s an d d e l i v e r t h e m d i r e c t l y t o c u s t o m e r s ’ ho m e s o r b u s i n e s s e s t h e s a m e d a y . Wh i l e i n i t i a l t e s t i n g h a s i n v o l v e d d e l i v e r i e s be t w e e n s e l e c t e d F e d E x O f f i c e l o c a t i o n s , we a r e c o l l a b o r a t i n g w i t h c o m p a n i e s s u c h as A u t o Z o n e , L o w e ’ s , P i z z a H u t , T a r g e t , Wa l g r e e n s , a n d W a l m a r t t o h e l p a s s e s s th e i r a u t o n o m o u s d e l i v e r y n e e d s . Ro x o i s b e i n g d e v e l o p e d i n c o l l a b o r a t i o n wi t h D E K A D e v e l o p m e n t & R e s e a r c h Co r p . , w h i c h b u i l t u p o n t h e p o w e r b a s e o f it s i B o t , a n a d v a n c e d m o b i l i t y d e v i c e f o r th e d i s a b l e d p o p u l a t i o n w i t h m o r e t h a n 1 0 mi l l i o n h o u r s o f r e l i a b l e , r e a l - w o r l d o p e r a t i o n . An i m p o r t a n t a d d e d b e n e f i t a s w e c o n t i n u e de v e l o p i n g a n d s c a l i n g t h e B o t f o r u s e ac r o s s t h e F e d E x n e t w o r k i s t h e a n t i c i p a t e d de c r e a s e i n t h e c o s t o f t h e i B o t b a s e a n d re s u l t i n g s a v i n g s t h a t c o u l d u l t i m a t e l y be n e f i t d i s a b l e d u s e r s . I n t h i s w a y , R o x o n o t on l y r e p r e s e n t s a m i l e s t o n e i n a d d r e s s i n g th e c o m p l e x i t i e s o f s a f e , e n v i r o n m e n t a l l y fr i e n d l y , s a m e d a y , l a s t - m i l e d e l i v e r y f o r th e g r o w i n g e - c o m m e r c e m a r k e t , i t c o u l d al s o h e l p v e t e r a n s , t h e e l d e r l y , a n d o t h e r di s a b l e d i n d i v i d u a l s w h o m a y u s e t h e i B o t ad v a n c e d m o b i l i t y d e v i c e . S e e h o w R o x o wo r k s i n t h i s vi d e o . Dr i v i n g I n n o v a t i o n ( c o n t i n u e d ) Ro x o j o i n s r o b o t i c s a l r e a d y a t w o r k f o r Fe d E x G r o u n d , w h e r e d r i v e r l e s s t u g g e r s ar e u s e d t o m o v e p a c k a g e s i n o u r f a c i l i t i e s . Th e s e a u t o n o m o u s t u g g e r s k n o w t h e sh a p e o f t h e b u i l d i n g w h e r e t h e y o p e r a t e an d i n c l u d e s e n s o r s t o s a f e l y t r a n s p o r t bu l k y p a c k a g e s o n t o w c a r t s t h r o u g h ou r h u b f a c i l i t i e s . La r g e e - c o m m e r c e d e l i v e r i e s r e p r e s e n t t h e fa s t e s t - g r o w i n g p o r t i o n o f F e d E x G r o u n d pa c k a g e v o l u m e , a n d n e w t e c h n o l o g i e s su c h a s a u t o n o m o u s t u g g e r s h e l p t o h a n d l e th e m s a f e l y . U s i n g a u t o m a t e d t u g g e r s fo r r e p e t i t i v e , s i m p l e t a s k s a l s o a l l o w s te a m m e m b e r s t o f o c u s o n h i g h - v a l u e , sk i l l e d w o r k . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3535 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Dr i v i n g I n n o v a t i o n ( c o n t i n u e d ) In 2 0 1 9 , a d r o n e c o m p l e t e d a s c h e d u l e d co m m e r c i a l r e s i d e n t i a l d e l i v e r y o f a F e d E x Ex p r e s s p a c k a g e t o a h o m e i n V i r g i n i a , in p a r t n e r s h i p w i t h W i n g A v i a t i o n L L C an d a s p a r t o f t h e U . S . D e p a r t m e n t o f Tr a n s p o r t a t i o n ’ s U n m a n n e d A i r c r a f t Sy s t e m s I P P . T h e e v e n t m a r k e d t h e la u n c h o f t h e f i r s t s c h e d u l e d , c o m m e r c i a l re s i d e n t i a l d r o n e d e l i v e r y s e r v i c e a n d t h e fi r s t s c h e d u l e d e - c o m m e r c e d e l i v e r y v i a dr o n e d e l i v e r y t r i a l i n t h e U . S . T h e p i l o t pr o g r a m i s c u r r e n t l y u n d e r w a y . Th e d r o n e f e a t u r e s a u t o n o m o u s G P S na v i g a t i o n , r e a c h e s s p e e d s o f u p t o 6 5 mi l e s p e r h o u r , a n d d e l i v e r s w i t h i n a 6 - m i l e ra n g e , a l l w i t h z e r o e m i s s i o n s . T h e p i l o t pr o g r a m a l s o i n c l u d e s W a l g r e e n s – a n im p o r t a n t p a r t n e r i n o u r r e t a i l c o n v e n i e n c e ne t w o r k – a l l o w i n g p r o g r a m p a r t i c i p a n t s to o r d e r h e a l t h a n d w e l l n e s s p r o d u c t s th r o u g h W i n g A v i a t i o n L L C ’ s d e l i v e r y a p p . Dr o n e d e l i v e r y c o u l d i n c r e a s e c u s t o m e r co n v e n i e n c e a n d c o u l d b e p a r t i c u l a r l y be n e f i c i a l f o r i l l o r h o u s e b o u n d r e c i p i e n t s wh o a r e u n a b l e t o g e t t o a s t o r e . We a r e a l s o p a r t i c i p a t i n g i n t h e U . S . De p a r t m e n t o f T r a n s p o r t a t i o n ’ s U n m a n n e d Ai r c r a f t S y s t e m I P P i n M e m p h i s , T e n n e s s e e , at t h e M e m p h i s - S h e l b y C o u n t y A i r p o r t (M e m p h i s I P P ) . T h e f o c u s o f t h e M e m p h i s IP P i s o n a i r c r a f t i n s p e c t i o n s , a i r p o r t se c u r i t y , a n d s a f e t y i n s p e c t i o n r e s e a r c h a n d de v e l o p m e n t . T h e M e m p h i s I P P i s w o r k i n g cl o s e l y w i t h t h e F A A t o f u r t h e r d e v e l o p po l i c y a n d g u i d a n c e f o r u n m a n n e d a i r c r a f t sy s t e m i n t e g r a t i o n o n a n d n e a r a i r p o r t s . De l i v e r y P o s s i b l e Ma k i n g Dr o n e Wa t c h t h e d r o n e d e l i v e r y in t h i s vi d e o . Ou r c o n t i n u e d s e a r c h f o r n e w e r , b e t t e r , a n d s a f e r w a y s t o d e l i v e r th e w o r l d t o o u r c u s t o m e r s ’ d o o r s t e p s h a s l e d u s t o d r o n e d e l i v e r y , wh i c h h o l d s p r o m i s e f o r t h e l a s t m i l e o f r e s i d e n t i a l p a c k a g e d e l i v e r y , es p e c i a l l y f o r u r g e n t s a m e - d a y d e l i v e r i e s , s h i p m e n t s t o c u s t o m e r s in r u r a l o r s e m i - r u r a l a r e a s , a n d o t h e r e x c e p t i o n a l d e l i v e r y n e e d s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3636 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Dr i v i n g I n n o v a t i o n ( c o n t i n u e d ) Su p p l y C h a i n A d v a n c e m e n t s In c r e a s i n g l y , F e d E x t e c h n o l o g i e s p r o v i d e va l u e - a d d e d l o g i s t i c s t o g i v e c u s t o m e r s st a t e - o f - t h e - a r t t r a c k i n g b e n e f i t s a n d h e l p th e m s a f e l y a n d s e c u r e l y m o v e s e n s i t i v e it e m s t h r o u g h t h e i r s u p p l y c h a i n , a c r o s s bo r d e r s , a n d a r o u n d t h e w o r l d . Bl o c k c h a i n a n d E m e r g i n g T e c h n o l o g i e s Bl o c k c h a i n a n d r e l a t e d e m e r g i n g te c h n o l o g i e s w i l l t r a n s f o r m s u p p l y c h a i n lo g i s t i c s i n t h e y e a r s t o c o m e , w h i c h i s w h y we a r e a c h a r t e r m e m b e r o f t h e B l o c k c h a i n in T r a n s p o r t A l l i a n c e a n d t h e B l o c k c h a i n Re s e a r c h I n s t i t u t e , a c t i v e l y w o r k i n g a c r o s s th e i n d u s t r y t o d e v e l o p d a t a s t a n d a r d s . We e x p e c t t h a t b l o c k c h a i n w i l l s o o n p r o v i d e a s e c u r e g l o b a l l e d g e r o f t r a n s a c t i o n s f o r tr a c k i n g p r o v e n a n c e , h e l p i n g t o e n s u r e tr a c e a b i l i t y o f a n i t e m a l l t h e w a y f r o m t h e po i n t o f m a n u f a c t u r e t o s h i p p i n g , a n d f i n a l l y , to c o n s u m p t i o n b y t h e e n d u s e r . I n t u r n , th i s w i l l h e l p o u r c u s t o m e r s e n s u r e p r o d u c t au t h e n t i c i t y t h r o u g h o u t t h e s u p p l y c h a i n an d w i l l r e d u c e f r i c t i o n a c r o s s b o r d e r s . Fo r b l o c k c h a i n t o b e t r a n s f o r m a t i v e , m a n y or g a n i z a t i o n s m u s t c o l l a b o r a t e . W e a r e a gl o b a l t h o u g h t l e a d e r c o m m i t t e d t o b u i l d i n g ou t t h i s t e c h n o l o g y o p e n l y w i t h t h e s u p p o r t of s u p p l i e r s a n d r e g u l a t o r y b o d i e s . Se n s o r T e c h n o l o g y t o Se r v e D i v e r s e O p e r a t i o n s Co l d c h a i n p a c k a g i n g , m o n i t o r i n g , a l e r t s , an d o t h e r i n t e r v e n t i o n s h e l p t o e n s u r e cu s t o m e r s h i p p i n g n e e d s a r e m e t t h r o u g h cu s t o m i z e d a n d o f f - t h e - s h e l f s o l u t i o n s . Se n s e A w a r e ®, a F e d E x i n n o v a t i o n , i s k e y to m e e t i n g t h e s e n e e d s . S e n s e A w a r e of f e r s c u s t o m e r s l o c a t i o n - b a s e d v i s i b i l i t y , al o n g w i t h c u s t o m e r e n v i r o n m e n t a l d a t a su c h a s t e m p e r a t u r e , h u m i d i t y , l i g h t ex p o s u r e , a n d g e o - f e n c i n g a l e r t s t o m e e t ou r c u s t o m e r s ’ c r i t i c a l a n d t i m e - s e n s i t i v e ne e d s . W e a r e r o l l i n g o u t n e w t e c h n o l o g y as w e e x p a n d o u r S e n s e A w a r e p o r t f o l i o , wh i c h i n c l u d e s B l u e t o o t h - e n a b l e d s e n s o r s th a t F e d E x E x p r e s s i s t e s t i n g a s a w a y t o lo c a t e p a c k a g e s a n d a s s e t s b o t h d u r i n g tr a n s p o r t a t i o n a n d w i t h i n w a r e h o u s e s . In E u r o p e , S e n s e A w a r e - c o m p a t i b l e n e t w o r k ac c e s s p o i n t s w e r e i n s t a l l e d i n a l l b u t o n e o f th e m a j o r F e d E x E x p r e s s s t a t i o n s a n d h u b s du r i n g 2 0 1 9 . T h e r e m a i n i n g S e n s e A w a r e - co m p a t i b l e i n f r a s t r u c t u r e w i l l c o n t i n u e be i n g r o l l e d o u t i n E u r o p e t h r o u g h 2 0 2 1 . Pi l o t i n g a n d l i m i t e d r o l l o u t o f n e w c o u r i e r ha n d h e l d d e v i c e s , w h i c h a r e c o m p a t i b l e wi t h S e n s e A w a r e , w i l l a l s o b e g i n i n Fe d E x E x p r e s s E u r o p e s t a t i o n s i n 2 0 2 0 . In 2 0 1 6 , F e d E x E x p r e s s i n E u r o p e b e g a n us i n g A m b i e n t , a t e m p e r a t u r e - c o n t r o l l e d de l i v e r y s y s t e m d e s i g n e d t o m e e t c u s t o m e r ne e d s f o r t e m p e r a t u r e - c o n t r o l l e d s h i p p i n g fr o m t h e i r w a r e h o u s e s a l l t h e w a y t o t h e fi n a l d e s t i n a t i o n , s u c h a s p h a r m a c i e s o r ho s p i t a l s . A s o f F Y 1 9 , t h e s y s t e m , w h i c h in c l u d e s t e m p e r a t u r e s e n s o r s a n d G o o d Di s t r i b u t i o n P r a c t i c e s - c o m p l i a n t v e h i c l e s an d f a c i l i t i e s t h r o u g h t h e e n t i r e d e l i v e r y ne t w o r k , c a n d e l i v e r t o 5 0 % o f a l l ph a r m a c i e s a n d h o s p i t a l s i n G e r m a n y . We w i l l c o n t i n u e t o f u r t h e r e x p a n d t h e se r v i c e t o f u l l c o v e r a g e o f t h e c o u n t r y . En v i r o n m e n t a l E f f i c i e n c y Te c h n o l o g y h e l p s u s c o n n e c t p e o p l e w i t h po s s i b i l i t i e s i n n e w a n d e x c i t i n g w a y s . I t a l s o he l p s u s e n h a n c e e n v i r o n m e n t a l e f f i c i e n c y so w e u s e l e s s a i r c r a f t a n d v e h i c l e f u e l , ge n e r a t e f e w e r e m i s s i o n s , m i n i m i z e w a s t e , an d r e d u c e o v e r a l l i m p a c t s . Gu l l W i n g T e c h n o l o g y fo r I n c r e a s e d F r e i g h t V o l u m e Ou r g r o w i n g b u s i n e s s c o n s t a n t l y c h a l l e n g e s us t o f i n d n e w w a y s t o i n c r e a s e f r e i g h t vo l u m e w i t h o u t d e c r e a s i n g a i r c r a f t ef f i c i e n c y o r i n c r e a s i n g c o s t s . F e d E x Ex p r e s s w o r k e d w i t h c u s t o m e r s t o u n c o v e r an i n n o v a t i v e s o l u t i o n t h a t l e d t o a p a t e n t e d , ne w - t o - t h e - i n d u s t r y l o w e r d e c k a i r c r a f t pa l l e t , t h e G u l l W i n g . B y m a x i m i z i n g a i r c r a f t ca p a c i t y w h i l e m i n i m i z i n g w a s t e d s p a c e , Gu l l W i n g t e c h n o l o g y i s e x p e c t e d t o o f f e r a p o s i t i v e a n n u a l g l o b a l i m p a c t w h i l e en h a n c i n g a i r c r a f t e f f i c i e n c y . Op t i m i z i n g P a c k a g i n g Th e e x p e r t s i n o u r F e d E x P a c k a g i n g L a b a n d ot h e r d e p a r t m e n t s a r e h e l p i n g t o s u p p o r t de v e l o p m e n t o f s t a t e - o f - t h e - a r t , s u s t a i n a b l e pa c k a g i n g s o l u t i o n s f o r c u s t o m e r s w i t h o u t co m p r o m i s i n g q u a l i t y o r p e r f o r m a n c e . F o r ex a m p l e , a s m o r e c o n s u m e r s o r d e r m e a l de l i v e r y k i t s , o u r c u s t o m e r s i n c r e a s i n g l y ne e d p a c k a g i n g t h a t p r o v i d e s r e l i a b l e te m p e r a t u r e c o n t r o l . I n a n i n n o v a t i v e p r o j e c t wi t h O t t e r P r o d u c t s ’ L i v i r i F r e s h p r o d u c t li n e f o r f o o d i t e m s a n d L i v i r i V i n o f o r w i n e sh i p m e n t s , w e a r e s u p p o r t i n g t h e t e s t i n g an d d e v e l o p m e n t o f a r e u s a b l e f o o d a n d dr i n k c o n t a i n e r t h a t s i g n i f i c a n t l y r e d u c e s th e n e e d f o r m a t e r i a l i n p u t . L i v i r i F r e s h f o o d co n t a i n e r s a n d L i v i r i V i n o w i n e c o n t a i n e r s ha v e a r e u s e l i f e s p a n o f t w o y e a r s . Si m i l a r l y , w e a r e w o r k i n g w i t h a s u p p l i e r to i m p l e m e n t a r e u s a b l e , m o d u l a r p l a s t i c cr a t e i n t e n d e d f o r h i g h - v a l u e i t e m s t h a t re q u i r e c o n d i t i o n m o n i t o r i n g ( t i l t , t i p , s h o c k , vi b r a t i o n , l i g h t , l o c a t i o n , e t c ) . M a d e b y L A R C (L o g i s t i c s A d v a n c e d R e s e a r c h C e n t e r ) , t h e cr a t e c a n b e c o n f i g u r e d a n d r e c o n f i g u r e d de p e n d i n g o n a n i t e m ’ s d i m e n s i o n s , r a t h e r th a n r e q u i r i n g t h e m a n u f a c t u r e o f d i f f e r e n t cr a t e s f o r d i f f e r e n t i t e m s . T e s t i n g a l s o ha s b e g u n o n t h e u s e o f c o m p o s t a b l e , st a r c h - b a s e d p a c k a g i n g m a t e r i a l s . Pl a t o o n i n g f o r E n v i r o n m e n t a l an d S a f e t y B e n e f i t s “P l a t o o n i n g ” l e v e r a g e s t e c h n o l o g y t o a l l o w tr u c k s w i t h d r i v e r s t o f o l l o w o n e a n o t h e r cl o s e l y ( i n a s a f e a n d c o n t r o l l e d m a n n e r ) t o im p r o v e f u e l e f f i c i e n c y a n d r e d u c e t r a f f i c co n g e s t i o n . F e d E x h a s e n g a g e d i n t e s t i n g wi t h V o l v o T r u c k s , w h i c h h a s d e v e l o p e d co m m u n i c a t i o n t e c h n o l o g y t h a t h e l p s re d u c e b r a k i n g r e a c t i o n t i m e a n d e n a b l e s ve h i c l e s t o a u t o m a t i c a l l y m a t c h e a c h o t h e r ’ s sp e e d a n d b r a k i n g . F o r m o r e , s e e t h e En v i r o n m e n t c h a p t e r . Ro u t e O p t i m i z a t i o n In F Y 1 9 , w e f u r t h e r e n h a n c e d o u r G P S tr a c k i n g s y s t e m t o g i v e d r i v e r s a u d i b l e tu r n - b y - t u r n r o u t e s , w h i c h a l l o w s t h e m to p u t t h e i r u n d i v i d e d a t t e n t i o n o n d r i v i n g sa f e l y . T h e n e w s y s t e m h a s b e e n m o u n t e d to a b o u t 3 0 % o f F e d E x E x p r e s s d e l i v e r y ve h i c l e s s o f a r , w i t h p l a n s t o r o l l o u t t h e sy s t e m t o a l l F e d E x E x p r e s s v e h i c l e s op e r a t i n g i n t h e U . S . T h e s y s t e m a l s o pr o v i d e s d r i v e r s w i t h t h e m o s t e f f i c i e n t ro u t e , s a v i n g t i m e , o p t i m i z i n g d r i v i n g di s t a n c e , a n d r e d u c i n g e m i s s i o n s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3737 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q By c o u p l i n g o u r u n p a r a l l e l e d t r a n s p o r t a t i o n ne t w o r k w i t h t h e w o r l d ’ s d i g i t a l n e t w o r k , wo r k i n g t o a d d r e s s t r a d e b a r r i e r s , a n d fa c i l i t a t i n g m o r e i n c l u s i v e t r a d e , w e e n a b l e ma n u f a c t u r e r s , r e t a i l e r s , c r a f t s p e o p l e , an d c o n s u m e r s t o e n g a g e i n t h e g l o b a l ec o n o m y . F e d E x p l a y s a c r i t i c a l r o l e i n ex p a n d i n g t r a d e , h e l p i n g t o b u i l d n i m b l e su p p l y c h a i n s , a n d d e l i v e r i n g l o c a l p r o d u c t s an d s e r v i c e s t o c u s t o m e r s a r o u n d t h e wo r l d . W e b e l i e v e e v e r y o n e b e n e f i t s w h e n it i s e a s i e r t o b r i n g n e w i d e a s a n d p r o d u c t s to t h e g l o b a l m a r k e t . Gl o b a l A d v o c a c y o n T r a d e P o l i c y At t h e g l o b a l l e v e l , w e a d v o c a t e f o r am b i t i o u s t r a d e a g e n d a s w i t h t h e po t e n t i a l t o p o w e r b u s i n e s s a n d o p t i m i z e op p o r t u n i t i e s f o r o u r c u s t o m e r s a n d ou r c o m p a n y . T h i s i n c l u d e s a d v o c a t i n g fo r p u b l i c p o l i c i e s i n t h e U . S . a n d o t h e r co u n t r i e s t h a t s u p p o r t t h e e c o n o m i c f u t u r e of o u r c o m p a n y , c u s t o m e r s , s h a r e o w n e r s , an d t e a m m e m b e r s . G i v e n t h e i m p o r t a n c e of a c c e s s t o g l o b a l s u p p l y c h a i n s t o U . S . co m p e t i t i v e n e s s a n d j o b s , i t i s i m p o r t a n t to m a i n t a i n a p o l i c y e n v i r o n m e n t t h a t en c o u r a g e s f r e e t r a d e a n d t o s u p p o r t so l u t i o n s t h a t a d d r e s s t r a d e b a r r i e r s . We b e l i e v e t h a t a z e r o - t a r i f f , z e r o - s u b s i d y gl o b a l t r a d e e n v i r o n m e n t r e m a i n s t h e m o s t po w e r f u l e c o n o m i c g r o w t h e n g i n e , a n d we w i l l c o n t i n u e t o p u s h f o r p o l i c i e s t h a t st i m u l a t e r a t h e r t h a n d e p r e s s g l o b a l t r a d e . Wi t h a g l o b a l g o v e r n m e n t a n d r e g u l a t o r y af f a i r s s t r u c t u r e t h a t a l i g n s a n d c o n s o l i d a t e s ou r r e g i o n a l a p p r o a c h t o r e g u l a t o r y a n d po l i c y a d v o c a c y , w e a r e p o s i t i o n e d t o t r a c k tr a d e - r e l a t e d d e v e l o p m e n t s a c r o s s k e y ma r k e t s a n d t o s u p p o r t g l o b a l t r a d e t h r o u g h ad v o c a c y w o r k a n d f r e e t r a d e a g r e e m e n t s . Ou r c o m m i t m e n t s i n c l u d e p r o m o t i n g gr e a t e r c u s t o m s e f f i c i e n c y t o e n a b l e bu s i n e s s g r o w t h , a n d l e v e r a g i n g m u l t i l a t e r a l ag r e e m e n t s , s u c h a s t h e W o r l d T r a d e Or g a n i z a t i o n ’ s T r a d e F a c i l i t a t i o n A g r e e m e n t , wh i c h c a n r e d u c e a d m i n i s t r a t i v e c o s t s f o r sm a l l - a n d m e d i u m - s i z e d c o m p a n i e s – t h e bu s i n e s s e s m o s t a f f e c t e d b y c o m p l i c a t e d cu s t o m s p r o c e d u r e s a r o u n d t h e w o r l d . Cu s t o m e r S o l u t i o n s fo r H e a l t h y B u s i n e s s e s At t h e l o c a l l e v e l , w e p r o v i d e c u s t o m e r s wi t h t h e e x p e r t l o g i s t i c s a n d t r a d e s u p p o r t ne e d e d t o s i m p l i f y l o g i s t i c s , d r i v e g r o w t h , st r e a m l i n e o p e r a t i o n s , a n d b o o s t e f f i c i e n c y . Ou r s u p p l y c h a i n s o l u t i o n s , s p e c i a l t y tr a n s p o r t a t i o n , c r o s s - b o r d e r e - c o m m e r c e te c h n o l o g y s e r v i c e s , c u s t o m s b r o k e r a g e , an d t r a d e m a n a g e m e n t t o o l s a l l o w F e d E x cu s t o m e r s t o c h o o s e t h e c a p a b i l i t i e s b e s t su i t e d t o t h e i r b u s i n e s s n e e d s . T h e r e s u l t is t h a t w e c o n n e c t s u p p l y c h a i n s g l o b a l l y by h a n d l i n g m o r e t h a n 7 m i l l i o n c u s t o m s tr a n s a c t i o n s a n n u a l l y f o r c u s t o m e r s o f al l s i z e s . W e a r e a l s o a l e a d i n g p r o v i d e r of N o r t h A m e r i c a n c u s t o m s b r o k e r a g e . En a b l i n g G l o b a l T r a d e Ou r s p e c i a l t y c o m p a n i e s w i t h i n F e d E x Lo g i s t i c s a r e a d e p t a t h e l p i n g c u s t o m e r s na v i g a t e i n c r e a s i n g l y c o m p l e x c u s t o m s br o k e r a g e a n d t r a d e r u l e s a n d p r o c e d u r e s . Th i s i n c l u d e s s i m p l i f y i n g i n t e r n a t i o n a l sh i p p i n g b y h e l p i n g c u s t o m e r s m a n a g e im p o r t s a n d e x p o r t s o v e r o c e a n , a i r or g r o u n d , o p t i m i z i n g r e a c h , f l e x i b i l i t y , co s t s a v i n g s a n d r e l i a b i l i t y , a l o n g w i t h op p o r t u n i t i e s f o r e n v i r o n m e n t a l ef f i c i e n c i e s i n s h i p p i n g . Ap p l y i n g T e c h n o l o g y t o E n a b l e T r a d e As e - c o m m e r c e a n d c r o s s - b o r d e r sh i p m e n t s c o n t i n u e t o g r o w , w e o f f e r gl o b a l s h o p p i n g c a r t t e c h n o l o g i e s , i n c l u d i n g lo c a l i z e d c u r r e n c y a n d p a y m e n t o p t i o n s , sc a l a b l e f u l f i l l m e n t s e r v i c e s , e - c o m m e r c e tr a n s p o r t a t i o n o p t i o n s , a n d t r a d e co m p l i a n c e t o o l s a n d d a t a t h a t h e l p cu s t o m e r s m a n a g e e - c o m m e r c e a c r o s s Ad v a n c e m e n t s i n t r a n s p o r t a t i o n , t e c h n o l o g y , a n d i n n o v a t i o n a l l wo r k t o g e t h e r t o m u l t i p l y t h e b e n e f i t s o f c o m m e r c e a n d t r a d e . We o p e r a t e a t t h e c e n t e r o f t h e s e c o n n e c t i o n s , e n a b l i n g o p p o r t u n i t i e s fo r p r o g r e s s , g r o w t h , a n d a d v a n c e m e n t a r o u n d t h e w o r l d . bo r d e r s . O u r e f f i c i e n t w a r e h o u s e ma n a g e m e n t a n d r e v e r s e l o g i s t i c s se r v i c e s g i v e c u s t o m e r s a c o m p r e h e n s i v e so l u t i o n f o r r e t u r n s m a n a g e m e n t , en a b l i n g h i g h - v o l u m e m e r c h a n t s a n d e- t a i l e r s t o q u i c k l y a n d e a s i l y i m p r o v e th e i r c u s t o m e r e x p e r i e n c e . As a g l o b a l c o m p a n y , w e a r e a l s o i n v e s t i n g mo r e r e s o u r c e s i n t o e x p o r t c o n t r o l te c h n o l o g y a n d e x p e r t i s e t o n a v i g a t e co m p l e x a n d e v o l v i n g g l o b a l t r a d e en v i r o n m e n t s f o r o u r c u s t o m e r s . Fo r i n s t a n c e , b l o c k c h a i n t e c h n o l o g y m a k e s it p o s s i b l e t o c r e a t e a n d s h a r e a n e n c r y p t e d , un c h a n g e a b l e d i g i t a l l e d g e r o f t r a n s a c t i o n s wh e r e a t r u s t e d c u s t o d i a l c h a i n i s n e e d e d . In t h i s w a y , b l o c k c h a i n c o u l d w e l l b e c o m e an e s s e n t i a l t o o l t o t r a c k g o o d s a n d r e d u c e fr i c t i o n a n d f r a u d i n t h e s u p p l y c h a i n , es p e c i a l l y f o r c r o s s - b o r d e r s h i p m e n t s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 3838 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Al l o f o u r s u p p l i e r s a r e e x p e c t e d t o u p h o l d th e p r i n c i p l e s i n o u r C o d e o f C o n d u c t a n d as p i r e t o m e e t o u r o t h e r C S R c o m m i t m e n t s . As w e g r o w o u r b u s i n e s s t h r o u g h ac q u i s i t i o n s , w e a l s o w o r k t o e m b e d th e s e p r i n c i p l e s t h r o u g h c l e a r l y a r t i c u l a t e d ex p e c t a t i o n s , a w a r e n e s s r a i s i n g , c o n t r a c t la n g u a g e , a n d e v a l u a t i o n s . Ma n a g i n g S u p p l y C h a i n Ri s k a n d O p p o r t u n i t y Ou r s t r a t e g y s t a r t s w i t h a u n i f i e d ap p r o a c h t h r o u g h t h e F e d E x S e r v i c e s Su p p l i e r R e l a t i o n s h i p M a n a g e m e n t (S R M ) t e a m . T h i s t e a m g u i d e s s o u r c i n g an d s u p p l i e r r e l a t i o n s h i p m a n a g e m e n t gl o b a l l y t h r o u g h a c o n s o l i d a t e d s e t o f po l i c i e s , t o o l s , a n d g o v e r n a n c e p r a c t i c e s . T h e t e a m ’ s r e s p o n s i b i l i t i e s a l s o e x t e n d t o su p p l i e r r i s k m a n a g e m e n t , d i v e r s i t y , a n d su s t a i n a b i l i t y . T h e t e a m c o l l a b o r a t e s w i t h Fe d E x i n t e r n a l s t a k e h o l d e r s a c r o s s t h e en t e r p r i s e t o d r i v e s u s t a i n a b l e p r a c t i c e s in t o o u r s u p p l y c h a i n . I n a d d i t i o n , w e ma i n t a i n a n i n t e r n a l S o u r c i n g S u s t a i n a b i l i t y Im p a c t T e a m t h a t s h a r e s l e a r n i n g s , b e s t pr a c t i c e s , a n d b e n c h m a r k i n g f i n d i n g s f o r co n t i n u o u s i m p r o v e m e n t . A c o m m i t m e n t to d e v e l o p i n g t r u s t e d s t a k e h o l d e r pa r t n e r s h i p s i n c l u d e s f r e q u e n t m e e t i n g s an d c r o s s - f u n c t i o n a l e n g a g e m e n t , a s w e l l as t w o - w a y f e e d b a c k t o m a k e s u r e t h e ri g h t s u s t a i n a b l e p r o d u c t s a r e a p p l i e d as i n t e n d e d a c r o s s b u s i n e s s f u n c t i o n s . We i d e n t i f y a n d m a n a g e c r i t i c a l s u p p l y ch a i n r i s k s t h r o u g h e n t e r p r i s e - w i d e p o l i c i e s an d p r o c e d u r e s , s u c h a s a s s e s s i n g a n d ad j u s t i n g o u r s u p p l y c h a i n t o r e d u c e o u r ca r b o n f o o t p r i n t a n d e n h a n c i n g r e v e r s e lo g i s t i c s c a p a b i l i t i e s t o s u p p o r t c u s t o m e r re t u r n s . O u r s u p p l i e r s w o r k c l o s e l y w i t h u s to m i t i g a t e r i s k s , e s p e c i a l l y t h o s e i n h e r e n t in e x t e n d e d s u p p l y c h a i n s . W e m i t i g a t e t h e mo s t s i g n i f i c a n t r i s k s b y f o c u s i n g o n t h o s e su p p l i e r s c r i t i c a l t o o u r b u s i n e s s s u c c e s s . Ou r D i v e r s e S u p p l i e r s Be y o n d o u r c o m m i t m e n t t o s o u r c i n g m o r e su s t a i n a b l e p r o d u c t s a n d s e r v i c e s , w e h e l p to l i f t e c o n o m i e s b y i n v e s t i n g i n p e o p l e an d c o m m u n i t i e s w h e r e w e l i v e a n d w o r k . Th i s i n c l u d e s s e e k i n g d i v e r s e s u p p l i e r s a n d st r e n g t h e n i n g o u r s u p p l y c h a i n b y s o u r c i n g fr o m s m a l l , m i n o r i t y - a n d w o m e n - o w n e d bu s i n e s s e s . D u r i n g F Y 1 9 , e - c o m m e r c e pl a y e d a l a r g e r r o l e t h a n e v e r i n o u r a b i l i t y to s u p p o r t e v e n m o r e d i v e r s e s u p p l i e r s . In o u r U . S . o p e r a t i o n s , w e m a k e t h e m o s t of a l l i a n c e s , i n d u s t r y a s so c i a t i o n s , l e a r n i n g op p o r t u n i t i e s , a n d o t h e r e v e n t s t o h e l p en t r e p r e n e u r s b u i l d c a p a c i t y a n d d e v e l o p th e i r f u l l p o t e n t i a l . I n F Y 1 9 , w e p r o c u r e d $1 2 . 3 b i l l i o n i n g o o d s a n d s e r v i c e s f r o m di v e r s e a n d s m a l l - b u s i n e s s s u p p l i e r s i n th e U . S . O f t h a t $ 1 2 . 3 b i l l i o n , 8 % w a s s p e n t wi t h w o m e n - o w n e d b u s i n e s s e s a n d 1 2 % wa s s p e n t w i t h m i n o r i t y - o w n e d b u s i n e s s e s . Th e r e m a i n i n g 8 0 % w a s s p e n t w i t h o t h e r sm a l l - b u s i n e s s s u p p l i e r s . Ou r G l o b a l S u p p l y C h a i n 28 % Sp e n d i n g d i r e c t e d t o w a r d di v e r s e a n d s m a l l - b u s i n e s s su p p l i e r s i n c r e a s e d b y 2 8 % in F Y 1 9 o v e r F Y 1 8 As e - c o m m e r c e c o n t i n u e s t o g r o w d r a m a t i c a l l y , w e a r e r e s p o n d i n g wi t h s u p p l y c h a i n s o l u t i o n s t h a t s u p p o r t e v e n f a s t e r , s a f e r , a n d m o r e ef f i c i e n t m o v e m e n t o f g o o d s d o m e s t i c a l l y a n d a c r o s s b o r d e r s . 3939 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Th e S R M t e a m a l s o l e a d s e f f o r t s t o i m p r o v e su s t a i n a b i l i t y i n o u r s u p p l y c h a i n t h r o u g h a v a r i e t y o f b e s t p r a c t i c e s a n d t o o l s . • S u s t a i n a b i l i t y - r e l a t e d q u e s t i o n n a i r e s a r e in c l u d e d i n o u r r e q u e s t s f o r q u a l i f i c a t i o n s an d p r o p o s a l s ( R F x ) i n c o r e c a t e g o r i e s . A d a t a b a s e t r a c k s a d h e r e n c e a n d su p p o r t s a r i g o r o u s , c o n s i s t e n t p r o c e s s . • S u s t a i n a b i l i t y - r e l a t e d c o n t r a c t l a n g u a g e is i n c l u d e d i n 9 9 . 6 % o f o u r k e y s u p p l i e r co n t r a c t s a s o f F Y 1 9 . T h i s l a n g u a g e ad d r e s s e s s u p p l i e r p e r f o r m a n c e i n en v i r o n m e n t a l , s o c i a l , l a b o r , a n d h u m a n ri g h t s a r e a s , i n c l u d i n g c h i l d a n d f o r c e d la b o r a n d i s i n c l u d e d i n a l l n e w o r am e n d e d s u p p l i e r a g r e e m e n t s . • D u r i n g F Y 1 9 , s u s t a i n a b i l i t y c r i t e r i a w a s in c l u d e d i n 1 0 0 % o f s c o r e c a r d s u s e d t o ev a l u a t e s u p p l i e r s . • T r a i n i n g , a w a r e n e s s r a i s i n g , a n d a f o c u s on c o n t i n u o u s i m p r o v e m e n t a m o n g S R M te a m m e m b e r s h e l p t o i n s t i t u t i o n a l i z e su s t a i n a b l e s u p p l y c h a i n p r a c t i c e s . • M e c h a n i s m s a r e i n p l a c e t o e n s u r e su s t a i n a b l e p r o d u c t s a r e u s e d a s i n t e n d e d to d e l i v e r t h e e x p e c t e d s u s t a i n a b i l i t y be n e f i t s . T h e S R M t e a m p r o v i d e s F e d E x op e r a t i n g c o m p a n i e s w i t h a c o n v e n i e n t sy s t e m t o s u b m i t a n y s o u r c i n g c o n c e r n s — s u c h a s r e c e i v i n g a n i n c o r r e c t i t e m o r a p r o d u c t t h a t c a n n o t b e u s e d a s p l a n n e d . Ou r e f f o r t s t o s o u r c e s u s t a i n a b l e s o l u t i o n s in c l u d e w a y s t o i m p r o v e e f f i c i e n c y a n d su p p o r t i n n o v a t i o n . F o r e x a m p l e , i n F Y 1 9 , we c o n d u c t e d a n e n t e r p r i s e i n i t i a t i v e t o tr a n s f o r m o u r a p p r o a c h t o w a s t e a n d re c y c l i n g a c r o s s a p p r o x i m a t e l y 4 , 0 0 0 lo c a t i o n s . T h e S o u r c i n g t e a m w o r k e d wi t h o u r o p e r a t i n g c o m p a n i e s t o i d e n t i f y a s o l u t i o n t h a t s t r e a m l i n e s o u r p r o c e s s e s an d p r o v i d e s b e t t e r m o n i t o r i n g o f o u r wa s t e s t r e a m . A l s o i n F Y 1 9 , w e w e r e re c o g n i z e d b y t h e S u s t a i n a b l e P u r c h a s i n g Le a d e r s h i p C o u n c i l ( S P L C ) f o r o u r a p p r o a c h to o v e r c o m i n g t h e s o u r c i n g c h a l l e n g e s in h e r e n t i n t h e e l e c t r i f i c a t i o n o f o u r ve h i c l e f l e e t . Be s t P r a c t i c e s in S u s t a i n a b l e P u r c h a s i n g In F Y 1 9 , w e c o n t i n u e d o u r i n v o l v e m e n t in t h e S P L C , o f w h i c h w e a r e a f o u n d i n g me m b e r . W e a r e a c t i v e l y i n v o l v e d i n t h e St r a t e g i c A d v i s o r y C o m m i t t e e a n d i n pr o m o t i n g t h e u s e o f S P L C g u i d a n c e b y ot h e r c o m p a n i e s . O u r b e s t - p r a c t i c e s o u r c i n g cr i t e r i a a n d m e t r i c s f o r s u s t a i n a b i l i t y a r e in f o r m e d b y S P L C a n d c u s t o m i z e d f o r o u r bu s i n e s s . L e v e r a g i n g e x t e r n a l p l a t f o r m s f o r a m o r e s u s t a i n a b l e s u p p l y c h a i n e x t e n d s t o Fe d E x E x p r e s s I n t e r n a t i o n a l a s w e l l , w h e r e so u r c i n g a l i g n s w i t h I S O 2 0 4 0 0 g u i d a n c e fo r s u s t a i n a b l e p r o c u r e m e n t . T h e p r o g r a m in c l u d e s s u p p l i e r r i s k s c r e e n i n g t o i d e n t i f y ca t e g o r i e s o f g o o d s a n d r e g i o n s k n o w n t o pr e s e n t i n h e r e n t r i s k s , a l o n g w i t h t r a i n i n g an d g u i d e l i n e s f o r s u s t a i n a b l e p r o c u r e m e n t . Fu t u r e p l a n s f o r o u r i n t e r n a t i o n a l op e r a t i o n s i n c l u d e p r o v i d i n g b u y e r s w i t h a s t a n d a r d i z e d s e t o f R F x q u e s t i o n s f o r su s t a i n a b l e p r o c u r e m e n t a n d i n f o r m a t i o n to s u p p o r t s p e c i a l i z e d p u r c h a s e s , s u c h a s el e c t r i c v e h i c l e s . Fo r m o r e a b o u t o u r p e r f o r m a n c e i n s o u r c i n g to s u p p o r t s u s t a i n a b i l i t y a n d d i v e r s i t y , s e e th e Da t a A p p e n d i x . Dr i v i n g S u s t a i n a b i l i t y i n t h e S u p p l y C h a i n 86 % of p o t e n t i a l a n d c u r r e n t s o u r c i n g - ma n a g e d s u p p l i e r s w e r e sc r e e n e d w i t h s u s t a i n a b i l i t y RF x q u e s t i o n s d u r i n g F Y 1 9 , an i n c r e a s e o f 8 % o v e r t h e pr e v i o u s y e a r Ea c h y e a r , o u r k e y s u p p l i e r s a r e e v a l u a t e d a n d s c o r e d o n a s u i t e of c r i t e r i a , i n c l u d i n g b u s i n e s s c o n t i n u i t y , d a t a s e c u r i t y , a n d m a n y ot h e r m e t r i c s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4040 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y E c o n o m y Pe o p l e E n v i r o n m e n t D a t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Pe o p l e Mu l t i p l y i n g P o t e n t i a l $1 5 . 3 m Te a m m e m b e r s r e c e i v e d a c o m b i n e d $ 1 5 . 3 m i l l i o n i n t u i t i o n a s s i s t a n c e t o fu r t h e r t h e i r e d u c a t i o n i n F Y 1 9 . Ac r o s s F e d E x , w e a r e m o r e t h a n 4 7 5 , 0 0 0 t e a m m e m b e r s st r o n g . W e a r e a l l u n i t e d b y o u r c o m m i t m e n t t o t h e co r p o r a t e p h i l o s o p h y w e c a l l P e o p l e - S e r v i c e - P r o f i t , or P S P . T h i s c o n c i s e s t a t e m e n t r e f l e c t s t h e s h a r e d pr i n c i p l e s t h a t g o v e r n e v e r y F e d E x a c t i v i t y , e v e r y d a y , ev e r y w h e r e w e w o r k . 4141 Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Th e t h r e e i n t e r c o n n e c t e d e l e m e n t s o f Pe o p l e - S e r v i c e - P r o f i t ( P S P ) a r e e s s e n t i a l t o ou r s u c c e s s . O u r f o c u s o n p e o p l e p r o d u c e s ou t s t a n d i n g s e r v i c e t h a t m e e t s t h e h i g h e s t cu s t o m e r e x p e c t a t i o n s . T h i s , i n t u r n , g i v e s us a c o m p e t i t i v e e d g e s o w e c a n w i n mo r e b u s i n e s s a n d b e c o m e m o r e p r o f i t a b l e . An d p r o f i t a b i l i t y i s w h a t f u n d s o u r f u t u r e an d a l l o w s u s t o r e w a r d o u r p e o p l e . Wh e n w e a p p l y P S P t o d e l i v e r o n t h e Pu r p l e P r o m i s e – t o m a k e e v e r y F e d E x ex p e r i e n c e o u t s t a n d i n g – w e p o s i t i o n Fe d E x t o m u l t i p l y o p p o r t u n i t i e s f o r cu s t o m e r s , b u s i n e s s e s , c o m m u n i t i e s , an d e s p e c i a l l y o u r t e a m m e m b e r s . PS P i n A c t i o n Th e P u r p l e P r o m i s e r e p r e s e n t s o u r s h a r e d co m m i t m e n t t h a t h e l p s e a r n t h e t r u s t a n d lo y a l t y o f c u s t o m e r s a n d m a k e s F e d E x a g r e a t p l a c e t o w o r k . E m p o w e r i n g t e a m me m b e r s t o l e v e r a g e P S P a n d d e l i v e r on t h e P u r p l e P r o m i s e r e q u i r e s o n g o i n g in v e s t m e n t i n o u r w o r k f o r c e . T h i s i n c l u d e s pr o v i d i n g a s a f e a n d i n c l u s i v e w o r k p l a c e , de v e l o p m e n t o p p o r t u n i t i e s t h a t e n a b l e pe o p l e t o r e a l i z e t h e i r f u l l p o t e n t i a l , an d i n n o v a t i v e b e n e f i t s t h a t h e l p t e a m me m b e r s m a i n t a i n h e a l t h a n d w e l l - b e i n g . Ou r o p e r a t i n g c o m p a n i e s a r e u n i t e d b y a l o n g s t a n d i n g c o m m i t m e n t t o t h e P S P ph i l o s o p h y . E a c h p r o v i d e s p r o g r a m s a n d re s o u r c e s t o b e s t m e e t t h e n e e d s o f t h e i r te a m m e m b e r s , w h i l e e m p h a s i z i n g Q u a l i t y Dr i v e n M a n a g e m e n t a n d a n e n d u r i n g co m m i t m e n t t o t h e P u r p l e P r o m i s e . Ou r A p p r o a c h 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4242 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ac r o s s t h e e n t e r p r i s e , o u r S a f e t y A b o v e A l l ph i l o s o p h y i s r e i n f o r c e d t h r o u g h r i g o r o u s po l i c i e s , s t r o n g t e a m m e m b e r e d u c a t i o n an d e n g a g e m e n t , a n d o n g o i n g i n v e s t m e n t s in i n d u s t r y - l e a d i n g t e c h n o l o g y d e s i g n e d t o pr e v e n t a c c i d e n t s . C o l l e c t i v e l y , o u r e f f o r t s ar e d e s i g n e d t o e n s u r e t h e s a f e t y o f o u r pe o p l e a n d t h e c o m m u n i t i e s w e s e r v e . We m e a s u r e a n d m a n a g e o p e r a t i o n a l sa f e t y d a i l y , j u s t a s w e m a n a g e e v e r y o t h e r bu s i n e s s f u n c t i o n f o r q u a l i t y o u t c o m e s . Th i s a p p r o a c h d e l i v e r s s t r o n g p e r f o r m a n c e in t h e k e y s a f e t y m e t r i c w e u s e t o t r a c k pe r f o r m a n c e – l o s t t i m e i n j u r y r a t e . W e re c o r d e d a n u p t i c k i n t h a t m e t r i c d u r i n g F Y 1 9 , p r i m a r i l y d u e t o a n i n c r e a s e i n ou r N o r t h A m e r i c a o p e r a t i o n s . W e h a v e in v e s t i g a t e d t h e r o o t c a u s e s o f t h i s in c r e a s e a n d a r e w o r k i n g t o i m p r o v e s a f e t y pe r f o r m a n c e g o i n g f o r w a r d t h r o u g h n e w tr a i n i n g m e t h o d s , a d d i t i o n a l i m p l e m e n t a t i o n of i n d u s t r y - l e a d i n g t e c h n o l o g y , a n d in i t i a t i v e s t o m a k e s u r e o u r S a f e t y A b o v e Al l a p p r o a c h i s r e f l e c t e d i n e v e r y a c t i o n . Re g u l a r t e a m m e m b e r e n g a g e m e n t in s a f e o p e r a t i o n s i s a l s o k e y . I n F Y 1 9 , we i m p l e m e n t e d s e v e r a l i n i t i a t i v e s t h a t su r f a c e d a s a r e s u l t o f t h e f i r s t F e d E x Ex p r e s s A v i a t i o n S a f e t y C u l t u r e S u r v e y i n F Y 1 8 , i n c l u d i n g o u t s t a n d i n g s a f e t y i d e a s fr o m t e a m m e m b e r s t h e m s e l v e s . O n e ke y e x a m p l e i s a n e w d e v i c e p r o v i d e d t o te a m m e m b e r s w h o w o r k a l o n e , s u c h as a n a i r p o r t g r o u n d s e r v i c e t e c h n i c i a n or a i r c r a f t m e c h a n i c . T h e s e a n d o t h e r ”l o n e w o r k e r s ” w e a r t h e d e v i c e s o t h e y ha v e a n e a s y w a y t o s u m m o n h e l p i n a n em e r g e n c y . T h i s s i m p l e b u t p o w e r f u l s a f e t y me a s u r e p r o v i d e s a s i g n i f i c a n t d e g r e e o f ad d e d p r o t e c t i o n f o r t h o s e o p e r a t i n g a l o n e on r a m p s a n d a t o t h e r l o c a t i o n s . I n i t i a l l y im p l e m e n t e d b y F e d E x E x p r e s s , t h e d e v i c e co u l d h e l p t e a m m e m b e r s w o r k i n g a l o n e in v i r t u a l l y a n y o p e r a t i n g c o m p a n y f e e l mo r e s a f e . Th e s e c o n d F e d E x E x p r e s s A v i a t i o n S a f e t y Cu l t u r e S u r v e y , c o n d u c t e d i n F Y 2 0 , f o u n d th a t t e a m m e m b e r s r e m a i n o v e r w h e l m i n g l y po s i t i v e a b o u t t h e s a f e t y c u l t u r e a t F e d E x Ex p r e s s a n d t h e o p p o r t u n i t y t o o f f e r fe e d b a c k o n i m p r o v i n g s a f e t y p e r f o r m a n c e . We a r e a s s e s s i n g t h e v a l u e o f e x p a n d i n g th e s u r v e y a c r o s s t h e e n t i r e F e d E x op e r a t i o n i n t h e f u t u r e . Fo r m o r e a b o u t o u r F Y 1 9 a n d y e a r - o v e r - y e a r sa f e t y p e r f o r m a n c e , s e e t h e Da t a A p p e n d i x . Sa f e t y A b o v e A l l In F e d E x c u l t u r e , S a f e t y A b o v e A l l i s a f u n d a m e n t a l v a l u e – as w e l l a s a p r i o r i t y w e a l l s h a r e – a n d w e l i v e t h i s c o m m i t m e n t by i n c o r p o r a t i n g s a f e t y p r i n c i p l e s i n t o e v e r y a s p e c t o f o u r b u s i n e s s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4343 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ve h i c l e S a f e t y 1. P u r c h a s e t h e m o s t s u s t a i n a b l e te c h n o l o g y c u r r e n t l y a v a i l a b l e , w h i c h ma k e s o u r f l e e t m o r e f u e l e f f i c i e n t . 2. P u r c h a s e t h e h i g h e s t l e v e l o f s a f e t y te c h n o l o g y a v a i l a b l e t o m a k e t h e dr i v e r s a f e r a n d m o r e e r g o n o m i c a l l y co m f o r t a b l e , w h i l e i n c r e a s i n g t h e s a f e t y of o u r v e h i c l e s f o r o t h e r d r i v e r s a n d pe d e s t r i a n s a s w e l l . Th i s a p p r o a c h t o s a f e t y e x t e n d s t o o u r gl o b a l v e h i c l e f l e e t o f m o r e t h a n 1 8 0 , 0 0 0 ve h i c l e s , i n c l u d i n g b o t h o n - r o a d a n d n o n - ro a d e q u i p m e n t a t F e d E x E x p r e s s , F e d E x Fr e i g h t , a n d F e d E x G r o u n d . S o m e o f o u r ma n y s t a n d a r d s a f e t y t e c h n o l o g i e s i n c l u d e co l l i s i o n a v o i d a n c e w i t h a c t i v e b r a k i n g to a v o i d o t h e r v e h i c l e s a n d p e d e s t r i a n s , an d l a n e d e p a r t u r e a v o i d a n c e . Vi d e o e v e n t d a t a r e c o r d e r , o r V E D R , te c h n o l o g y i s i n u s e a t s o m e o f o u r op e r a t i n g c o m p a n i e s t o e n h a n c e s a f e t y fo r d r i v e r s a n d o t h e r s o n t h e r o a d . V E D R te c h n o l o g y c a n b e d e p l o y e d i n a r a n g e of v e h i c l e s , i n c l u d i n g t r a c t o r s , h o s t l e r s (s p e c i a l i z e d v e h i c l e s u s e d t o m o v e t r u c k s an d t r a i l e r s o n F e d E x p r o p e r t i e s ) , o r v a n s . Th e s e s y s t e m s a l s o o f f e r v a r i o u s u s e s . Ce r t a i n V E D R s y s t e m s a r e f o r w a r d - f a c i n g , ca p t u r i n g t h e e x t e r n a l e n v i r o n m e n t , w h i l e ot h e r s a l s o m o n i t o r d r i v e r b e h a v i o r s i n s i d e th e c a b . A m o n g o t h e r b e n e f i t s , t h e c a m e r a s ca p t u r e c l o s e c a l l s , s u c h a s w h e n a d r i v e r br a k e s h a r d o r t u r n s s u d d e n l y t o a v o i d a co l l i s i o n , a n d g i v e s d r i v e r s a n d m a n a g e r s a ch a n c e t o r e v i e w w h a t w e n t w e l l a n d w h a t co u l d h a v e b e e n i m p r o v e d . W e a r e a l s o ex p l o r i n g a u t o n o m o u s d r i v i n g t e c h n o l o g y to f u r t h e r e n h a n c e s a f e t y f o r d r i v e r s an d o t h e r s o n t h e r o a d , a s w e l l a s t e a m me m b e r s i n o u r o p e r a t i n g f a c i l i t i e s . So m e o f o u r a p p r o a c h e s c o m b i n e n e w te c h n o l o g y w i t h d r i v e r p r a c t i c e s f o r e v e n be t t e r s a f e t y o u t c o m e s . A t s e v e r a l F e d E x op e r a t i n g c o m p a n i e s , d r i v e r s a n d c o u r i e r s fa c e u n i q u e c h a l l e n g e s , s u c h a s n o t d r i v i n g th e s a m e t y p e o f v e h i c l e e a c h d a y o r na v i g a t i n g a n d p a r k i n g i n c o n g e s t e d c i t i e s th a t r e q u i r e c l o s e - q u a r t e r m a n e u v e r s . Th e s e s i t u a t i o n s r e q u i r e a d d i t i o n a l t r a i n i n g fo r d r i v e r s t o b e c o m e f a m i l i a r w i t h t h e di f f e r e n c e s a m o n g v e h i c l e s a n d t o m a i n t a i n th e s a m e h i g h l e v e l o f s a f e o p e r a t i o n re g a r d l e s s o f v e h i c l e t y p e o r d r i v i n g en v i r o n m e n t . A t F e d E x E x p r e s s i n C a n a d a , fo r i n s t a n c e , t h e i n t r o d u c t i o n o f p e e r - t o - p e e r tr a i n i n g w i t h l o n g - t i m e e m p l o y e e s w h o ch a m p i o n a n d s h a r e t i p s f o r s a f e d r i v i n g ha s p r o v e n t o b e a v a l u a b l e s u p p l e m e n t to r e g u l a r t r a i n e r - l e d l e a r n i n g . 98 % of F e d E x F r e i g h t r o a d t r a c t o r s no w i n c l u d e r o l l s t a b i l i t y , f o r w a r d co l l i s i o n m i t i g a t i o n s y s t e m s , an d l a n e d e p a r t u r e t e c h n o l o g y $9 m + in v e s t e d i n F e d E x C a r e s r o a d sa f e t y p r o g r a m s i n 9 0 c o u n t r i e s si n c e F Y 1 6 Ou r v e h i c l e f l e e t i n c l u d e s s o m e o f t h e s a f e s t , m o s t i n n o v a t i v e eq u i p m e n t i n t h e w o r l d . W h e n e v e r w e p r o c u r e n e w v e h i c l e s fo r u s e a n y w h e r e i n t h e w o r l d , w e s t r i v e t o : 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4444 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ve h i c l e S a f e t y ( c o n t i n u e d ) In n o v a t i o n s i n V e h i c l e Sa f e t y a t F e d E x E x p r e s s Im p l e m e n t i n g t h e l a t e s t s a f e t y p r a c t i c e s an d i n n o v a t i o n s i s k e y t o c o n t i n u e d s a f e t y pe r f o r m a n c e i n t h e f a c e o f o u r s i g n i f i c a n t bu s i n e s s g r o w t h . F o r s m a l l e r F e d E x Ex p r e s s v e h i c l e s , w e a r e t e s t i n g c a m e r a s th a t u s e a r t i f i c i a l i n t e l l i g e n c e t o p r o v i d e al e r t s t h a t c a n p r e v e n t d i s t r a c t e d d r i v i n g , an d e x p e c t t o b e g i n i m p l e m e n t a t i o n in F Y 2 0 . In F Y 1 9 , F e d E x E x p r e s s i n c o r p o r a t e d se v e r a l n e w r o a d s a f e t y t e c h n o l o g i e s t o ma k e s u r e a l l d r i v e r s h a v e a c c e s s t o t h e la t e s t i n n o v a t i o n s t o k e e p t h e m a n d t h o s e ar o u n d t h e m s a f e : 1. A u d i b l e t u r n - b y - t u r n d i r e c t i o n s p r o v i d e d by a s m a l l d e v i c e i n s t a l l e d i n t h e d e l i v e r y ve h i c l e p r e v e n t d r i v e r s f r o m h a v i n g t o lo o k a t a s c r e e n f o r n a v i g a t i o n a s s i s t a n c e . 2. G P S t r a c k i n g o n a l l 3 0 , 0 0 0 p i c k u p a n d de l i v e r y v e h i c l e s i n t h e U . S . a l l o w s a ce n t r a l f a c i l i t y t o v i e w w h e r e a d r i v e r h a d to p a r k , t h e l e n g t h o f w a l k t o d e l i v e r a pa c k a g e a n d a n y o b s t a c l e s e n c o u n t e r e d . Th i s i n f o r m a t i o n i s t h e n u s e d t o i d e n t i f y th e s a f e s t p l a c e s t o p a r k , m i n i m i z e ob s t a c l e s , a n d m a k e s u r e d r i v e r s k n o w th e s a f e s t r o u t e . I t a l s o p r o v i d e s a n ad d i t i o n a l t o o l f o r a c c i d e n t i n v e s t i g a t i o n s . 3. A u t o n o m o u s s a f e t y f e a t u r e s s u c h a s fo r w a r d c o l l i s i o n a n d l a n e d e p a r t u r e wa r n i n g s , f o r w a r d c o l l i s i o n a v o i d a n c e mi t i g a t i o n s y s t e m s , a n d s p e e d l i m i t e r s ha v e b e e n i n s t a l l e d . 4. A u t o - d o c k i n g t e c h n o l o g y w a s p i l o t e d i n FY 1 8 . T h e t e c h n o l o g y i s b e i n g e v a l u a t e d fo r u s e i n 1 , 0 0 0 a i r p o r t g r o u n d s e r v i c e ve h i c l e s t o h e l p o p e r a t o r s m a n e u v e r th e l a s t 3 m e t e r s t o w a r d t h e p l a n e . Sa f e D r i v i n g R e c o g n i t i o n Fi v e F e d E x d r i v e r s e a r n e d t o p h o n o r s a s Na t i o n a l C h a m p i o n s i n t h e i r r e s p e c t i v e dr i v i n g c l a s s e s a t t h e 2 0 1 9 N a t i o n a l T r u c k Dr i v i n g C h a m p i o n s h i p s a n d N a t i o n a l S t e p Va n D r i v i n g C h a m p i o n s h i p s . F o r t h e t h i r d ye a r i n a r o w , a d r i v e r r e p r e s e n t i n g a F e d E x op e r a t i n g c o m p a n y w a s n a m e d G r a n d Ch a m p i o n , a n d a F e d E x E x p r e s s d r i v e r w a s na m e d N a t i o n a l R o o k i e o f t h e Y e a r . A t o t a l of 1 7 6 F e d E x d r i v e r s p a r t i c i p a t e d . O v e r t h e pa s t 1 7 y e a r s , F e d E x d r i v e r s h a v e e a r n e d s i x Na t i o n a l G r a n d C h a m p i o n t i t l e s , 6 2 N a t i o n a l Ch a m p i o n s h i p s , a n d n i n e N a t i o n a l R o o k i e o f th e Y e a r t i t l e s . St a t e - o f - t h e - A r t T r a c t o r - T r a i l e r Sa f e t y a t F e d E x F r e i g h t Fe d E x F r e i g h t , w h i c h h a n d l e s 1 0 5 , 0 0 0 sh i p m e n t s d a i l y , i s a n i n d u s t r y l e a d e r i n tr u c k s a f e t y . D u r i n g F Y 1 9 , w e a c h i e v e d 10 0 % c o m p l i a n c e w i t h o u r r e q u i r e m e n t t o in s t a l l e l e c t r o n i c l o g g i n g a n d V E D R s y s t e m s in s i d e a l l F e d E x F r e i g h t t r a c t o r s , a s w e l l as a l l F e d E x F r e i g h t b o x t r u c k s . W e a l s o re a c h e d 9 8 % c o m p l i a n c e w i t h o u r p o l i c y to i m p l e m e n t t h r e e k e y s a f e t y t e c h n o l o g i e s – r o l l s t a b i l i t y , f o r w a r d c o l l i s i o n m i t i g a t i o n sy s t e m s , a n d l a n e d e p a r t u r e t e c h n o l o g y – i n al l F e d E x F r e i g h t r o a d t r a c t o r s , w h i c h d r i v e th e m o s t m i l e s i n t h e F e d E x F r e i g h t f l e e t . In a d d i t i o n , a b o u t 8 0 % o f a l l F e d E x F r e i g h t bo x t r u c k s n o w h a v e a v i s u a l b a c k u p ca m e r a . W e a l s o i n t r o d u c e d a d d i t i o n a l b l i n d sp o t d e t e c t i o n e q u i p m e n t t o c i t y a n d r o a d tr a c t o r s a n d b o x t r u c k s i n F Y 1 9 . A c a m e r a in t h e c u r b s i d e m i r r o r s s h o w s d r i v e r s w h a t is t o t h e r i g h t o f t h e t r a c t o r , h e l p i n g t h e m ad d r e s s t h e l a r g e “ n o z o n e ” a s s o c i a t e d wi t h t r a c t o r t r a i l e r s t h a t c a n p r e v e n t a d r i v e r fr o m b e i n g a b l e t o s e e a v e h i c l e i n t h e n e x t la n e . W e w e r e a n e a r l y a d o p t e r o f a l l t h e s e te c h n o l o g i e s i n t h e t r a n s p o r t a t i o n i n d u s t r y – i n s t a l l i n g t h e m a s s o o n a s t h e y w e r e co m m e r c i a l l y a v a i l a b l e – a n d w i l l c o n t i n u e wo r k i n g t o c o m p l e t e i n s t a l l a t i o n o f t h e s e im p o r t a n t s a f e t y f e a t u r e s i n a l l v e h i c l e s . Tr a c t o r S a f e t y I n n o v a t i o n s a t F e d E x F r e i g h t Sa f e t y F e a t u r e FY 1 9 I m p l e m e n t a t i o n El e c t r o n i c l o g g i n g a n d V E D R s y s t e m s ( a l l t r a c t o r s ) 10 0 % Co l l i s i o n m i t i g a t i o n s y s t e m s w i t h a u t o m a t i c b r a k i n g ( r o a d t r a c t o r s ) 9 8 % Au d i b l e l a n e d e p a r t u r e w a r n i n g s y s t e m s ( r o a d t r a c t o r s ) 98 % Ro l l s t a b i l i t y s y s t e m s ( r o a d t r a c t o r s ) 98 % Vi s u a l b a c k u p c a m e r a ( b o x t r u c k s ) 80 % * 1 9 , 1 2 8 t r a c t o r s t o t a l 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4545 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Fe d E x G r o u n d S a f e t y E n g a g e m e n t Th e F e d E x G r o u n d f l e e t i n c l u d e s m o r e th a n 7 0 , 0 0 0 m o t o r i z e d v e h i c l e s d e l i v e r i n g 9 m i l l i o n p a c k a g e s d a i l y t h r o u g h c o n t r a c t e d se r v i c e p r o v i d e r s t h a t m a n a g e t h e i r o w n ve h i c l e f l e e t s . A c o m b i n a t i o n o f s t r i n g e n t sa f e t y r e q u i r e m e n t s , s t a n d a r d s , a u d i t s , in c e n t i v e s , a n d s t a t e - o f - t h e - a r t s a f e t y te c h n o l o g i e s w o r k t o g e t h e r t o h e l p e n s u r e sa f e t y . E a c h p r o v i d e r i s a l s o r e q u i r e d to i m p l e m e n t a s a f e t y a n d c o m p l i a n c e pr o g r a m f o r e v e r y o n e a s s i g n e d t o p r o v i d e se r v i c e s t o F e d E x G r o u n d . En s u r i n g S a f e t y C o m p l i a n c e We w o r k c l o s e l y w i t h o u r s e r v i c e p r o v i d e r s to p r o m o t e h i g h w a y s a f e t y . F e d E x G r o u n d us e s t h e w e b - b a s e d M y G r o u n d B i z p l a t f o r m to c o m m u n i c a t e o r g a n i z a t i o n a l a n d i n d u s t r y ne w s , u p d a t e s , b u s i n e s s i n s i g h t s , c u s t o m e r al e r t s , a n d s a f e t y / r e g u l a t o r y i n f o r m a t i o n . An d w e e n c o u r a g e p r o v i d e r s t o e n g a g e in w e e k l y v o l u n t a r y f o r u m s t h a t a d d r e s s hi g h w a y s a f e t y t o p i c s f o r l i n e h a u l , p i c k u p , an d d e l i v e r y o p e r a t i o n s . In F Y 1 9 , F e d E x G r o u n d i n s t i t u t e d a s y s t e m of “ r e d a l e r t s ” t o p r o v i d e w i d e s p r e a d aw a r e n e s s o f i n c i d e n t s w i t h h i g h p o t e n t i a l fo r i n j u r y . R e d a l e r t s c o m m u n i c a t e t h e co n t r i b u t i n g f a c t o r s a s s o c i a t e d w i t h in c i d e n t s o r n e a r m i s s e s , a n d p r o v i d e k e y le a r n i n g s f o r m a n a g e m e n t t o a p p l y c o n t r o l s to m i t i g a t e o r p r e v e n t s e v e r e i n c i d e n t s . Re d a l e r t s a r e d i s t r i b u t e d i n t h e d a i l y ne w s l e t t e r f o r e m p l o y e e s a n d t h r o u g h My G r o u n d B i z f o r s e r v i c e p r o v i d e r s . S o f a r , 20 r e d a l e r t s h a v e g a r n e r e d a p p r o x i m a t e l y 19 , 0 0 0 u n i q u e v i e w s . In a d d i t i o n t o c o n t r i b u t i n g t o m e a s u r a b l e sa f e t y i m p r o v e m e n t s i n y a r d s , t h e s y s t e m ’ s re d a l e r t s h a v e s t r e n g t h e n e d t e a m me m b e r e n g a g e m e n t a n d a w a r e n e s s of p o t e n t i a l h a z a r d s . Le v e r a g i n g S a f e t y T e c h n o l o g y Of c o u r s e , m a k i n g s u r e o u r c o n t r a c t o r s ’ ve h i c l e s i n c l u d e t h e l a t e s t s a f e t y t e c h n o l o g y is a l s o e s s e n t i a l . W o r k i n g w i t h m a n u f a c t u r e r s st a r t i n g i n F Y 2 0 , F e d E x G r o u n d w i l l p r o v i d e in c e n t i v e s f o r r e t r o f i t k i t s a n d i n s t a l l a t i o n of f o r w a r d c o l l i s i o n m i t i g a t i o n s y s t e m s i n li n e h a u l s e r v i c e p r o v i d e r t r a c t o r s t o a c h i e v e sa f e t y e q u i p m e n t c o m p l i a n c e . In 2 0 1 5 , F e d E x G r o u n d b e g a n i m p l e m e n t i n g VE D R t e c h n o l o g y i n a l l h u b h o s t l e r s a s a pi l o t a n d , b y t h e c l o s e o f F Y 1 9 , t h e e n t i r e ho s t l e r f l e e t h a d b e e n e q u i p p e d w i t h V E D R . Th e t e c h n o l o g y i m p r o v e d t h e h u b h o s t l e r sa f e t y s c o r e – t h e m e t r i c u s e d t o d e t e r m i n e th e e f f e c t i v e n e s s o f c o a c h i n g – b y 9 3 % , re f l e c t i n g t h e v a l u e o f o p e r a t o r s b e i n g ab l e t o v i e w a n d l e a r n f r o m a c t u a l f o o t a g e of t h e i r p r a c t i c e s . T h e V E D R s y s t e m h a s he l p e d c r e a t e a p o s i t i v e e n g a g e m e n t ex p e r i e n c e b y a l l o w i n g m a n a g e m e n t a n d te a m m e m b e r s t o r e v i e w a n d a d d r e s s po t e n t i a l l y u n s a f e d r i v i n g b e h a v i o r b a s e d on a c t u a l e v e n t s a n d p r o v i d e a p l a t f o r m fo r i d e a s t o i m p r o v e a n d p r e v e n t f u t u r e oc c u r r e n c e . D u r i n g F Y 1 9 , F e d E x G r o u n d de l i v e r y v a n s e r v i c e p r o v i d e r s a l s o i n s t a l l e d VE D R t e c h n o l o g y o n a p p r o x i m a t e l y 7 , 0 0 0 ve h i c l e s . I n s t a l l a t i o n s w i l l c o n t i n u e i n F Y 2 0 a n d F Y 2 1 . Ve h i c l e S a f e t y ( c o n t i n u e d ) 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4646 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Fe d E x E x p r e s s : En s u r i n g S a f e F l i g h t O p e r a t i o n s Fe d E x E x p r e s s o p e r a t e s t h e w o r l d ’ s l a r g e s t de d i c a t e d a l l - c a r g o a i r f l e e t , a n d w e h a v e lo n g b e e n a n i n d u s t r y l e a d e r i n s a f e a n d re l i a b l e f l i g h t o p e r a t i o n s – a d i f f e r e n t i a t o r fo r o u r b u s i n e s s . T o d a y , o u r a v i a t i o n s a f e t y st r a t e g y i n c l u d e s , a m o n g o t h e r e l e m e n t s , th e u s e o f r e v o l u t i o n a r y t e c h n o l o g y a n d sc i e n c e t o k e e p u s a t t h e f o r e f r o n t , a l o n g wi t h a h o l i s t i c a p p r o a c h t o r e v i e w i n g a n y mi s h a p s o r n e a r m i s s e s . We h a v e a l s o d e p l o y e d a r i g o r o u s r i s k id e n t i f i c a t i o n s y s t e m a n d c o m m u n i c a t i o n ca m p a i g n , T h e R i g h t W a y , t o r a i s e aw a r e n e s s a m o n g t e a m m e m b e r s a b o u t pr a c t i c a l s a f e t y i s s u e s . T h r o u g h a m o n t h l y se r i e s o f p r e s e n t a t i o n s a n d d i s c u s s i o n s , th e c a m p a i g n h e l p s t o m a k e s u r e t e a m me m b e r s h a v e t h e k n o w l e d g e t h e y n e e d to i d e n t i f y m i s t a k e s o n t h e j o b b e f o r e th e y t u r n i n t o s a f e t y c o n c e r n s . A n d w h i l e we e x p e c t a l l t e a m m e m b e r s t o f o l l o w a l l sa f e t y p r o c e d u r e s , w e a l s o d e s i g n s y s t e m re s i l i e n c y i n t o e a c h o p e r a t i o n , w h i c h h e l p s to g u a r d a g a i n s t h u m a n e r r o r . Sa f e t y a t R a m p s a n d H u b s Ke e p i n g t e a m m e m b e r s s a f e a t o u r h u b s an d a v i a t i o n r a m p s i s a n o n g o i n g p r i o r i t y . A r a m p , o r a p r o n , i s g e n e r a l l y a b u s y a r e a at a n a i r p o r t , d e s i g n e d t o a c c o m m o d a t e ai r c r a f t l o a d i n g a n d u n l o a d i n g , f u e l i n g , pa r k i n g a n d m a i n t e n a n c e . C a r g o t u g s , wh i c h p u l l c a r t s a n d c o n t a i n e r s f o r l o a d i n g an d u n l o a d i n g a i r c r a f t a t t h e s e r a m p s , a r e po w e r f u l v e h i c l e s c a p a b l e o f t o w i n g u p t o 9 m e t r i c t o n s . H o w e v e r , s e a t b e l t s t o k e e p tu g d r i v e r s s a f e a r e n o t s t a n d a r d e q u i p m e n t . In F Y 1 9 , w e c o m p l e t e d t h e a d d i t i o n o f Av i a t i o n S a f e t y se a t b e l t s o n 1 0 0 % o f c a r g o t u g s a t o u r Me m p h i s h u b , a n d w e h a v e p l a n s to r o l l t h e m o u t a t o t h e r h u b s i n F Y 2 0 . Ad d i t i o n a l r a m p s a f e t y m e a s u r e s i n c l u d e in s t a l l a t i o n o f a u t o m a t i c s p e e d g o v e r n o r s on t u g s , e m e r g e n c y c u t - o f f s w i t c h e s o n va r i o u s p i e c e s o f r a m p e q u i p m e n t , a n d au t o m a t e d e x t e r n a l d e f i b r i l l a t o r s ( A E D s ) on a l l a i r c r a f t , b e n e f i t i n g b o t h g r o u n d pe r s o n n e l a n d c r e w m e m b e r s . A E D s w e r e al s o i n s t a l l e d a t 4 0 0 F e d E x f a c i l i t i e s a c r o s s th e U . S . i n F Y 1 9 . M a n y o f t h e s e s a f e t y me a s u r e s w e r e i m p l e m e n t e d a s a r e s u l t of t e a m m e m b e r f e e d b a c k . To h e l p p r o t e c t a i r c r e w s f r o m f i r e r i s k s of l i t h i u m - i o n b a t t e r i e s , w e a r e i n s t a l l i n g fi r e c o n t a i n m e n t b a g s o n a l l t r u n k a i r c r a f t . Th e b a g i s d e s i g n e d t o m i t i g a t e f i r e a n d ov e r h e a t i n g r i s k s t h a t c a n o c c u r i n p o r t a b l e el e c t r o n i c d e v i c e s , s u c h a s m o b i l e p h o n e s or t a b l e t s . In s o m e l o c a t i o n s , s u c h a s C a n a d i a n st a t i o n s a n d r a m p s , w e a l s o b e g a n u s i n g a d e f i n e d r i s k a s s e s s m e n t m e t h o d a n d co n t i n u o u s i m p r o v e m e n t s t r a t e g y t o f u r t h e r re d u c e r i s k . S i n c e c o m p l e t i n g t h e r i s k as s e s s m e n t s i n C a n a d a , t h e i n j u r y r a t e ha s d e c r e a s e d b y 2 2 % . Pr o t e c t i o n A g a i n s t D a n g e r o u s G o o d s In F Y 1 9 , w e i m p l e m e n t e d a u t o m a t e d sy s t e m s f o r i d e n t i f y i n g a n d m a n a g i n g da n g e r o u s g o o d s s h i p p e d b y c u s t o m e r s . Tw o n e w t o o l s , t h e W o r k b e n c h D G ma n i f e s t i n g p l a t f o r m a n d t h e S m a r t D G pa c k a g e i n s p e c t i o n t o o l , p r o v i d e a d d e d sa f e t y a n d r e d u c e t h e r i s k o f h u m a n e r r o r i n tr a c k i n g d a n g e r o u s g o o d s . T h e w o r k b e n c h pl a t f o r m h a s b e e n i n s t a l l e d a t a l l F e d E x Ex p r e s s l o c a t i o n s g l o b a l l y f o r m a n i f e s t i n g da n g e r o u s g o o d s s h i p m e n t s b y F e d E x Ex p r e s s a i r c r a f t a n d t r u c k s . T h e S m a r t D G pa c k a g e i n s p e c t i o n s y s t e m i s w e b - b a s e d fo r c o n v e n i e n t a c c e s s o n a m o b i l e d e v i c e or c o m p u t e r a n d e n a b l e s p a c k a g e h a n d l e r s to i n s p e c t d a n g e r o u s g o o d s s h i p m e n t s f o r co m p l i a n c e w i t h r e g u l a t o r y r e q u i r e m e n t s pr i o r t o a c c e p t a n c e b y F e d E x E x p r e s s . As o f S e p t e m b e r 2 0 1 9 , 1 , 0 0 0 h a n d h e l d de v i c e s h a v e b e e n d i s t r i b u t e d t o U . S . lo c a t i o n s a n d F e d E x E x p r e s s s i t e s o u t s i d e th e U . S . h a v e b e g u n t e s t i n g t h e s y s t e m . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4747 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Mi n d f u l n e s s f o r I m p r o v e d Cr e w M e m b e r S a f e t y We a r e c o n d u c t i n g C a u s a l A n a l y s i s u s i n g Sy s t e m s T h e o r y ( C A S T ) t o l o o k f o r a n y sa f e t y v u l n e r a b i l i t i e s a n d t h e i r r o o t c a u s e s , an d t h e n t a k i n g a p p r o p r i a t e s t e p s t o mi t i g a t e t h o s e r i s k s . T h i s i n c l u d e s a p p l y i n g th e a p p r o a c h e s l e a r n e d t h r o u g h o u r e a r l i e r pi l o t m i n d f u l n e s s s t u d y t o f u r t h e r e n h a n c e sa f e t y . T h e s t u d y d e m o n s t r a t e d t h a t p i l o t s wh o r e g u l a r l y p r a c t i c e m i n d f u l n e s s , s u c h a s th r o u g h m e d i t a t i o n , e x h i b i t a f a s t e r r e c o v e r y fr o m a n y s i t u a t i o n t h a t w o u l d n o r m a l l y ca u s e a s u r p r i s e d o r s t a r t l e d r e a c t i o n . In t u r n , t h i s a l l o w s c o g n i t i v e t h i n k i n g t o re s u m e m o r e q u i c k l y s o t h e p i l o t c a n t a k e co r r e c t i v e a c t i o n , s u c h a s i n a m i s s e d ap p r o a c h s i t u a t i o n . Th e F e d E x E x p r e s s A i r S a f e t y t e a m h a s de p l o y e d a n d e x p a n d e d t w o s y s t e m th e o r y t o o l s – C A S T a n d S y s t e m T h e o r e t i c Pr o c e s s A n a l y s i s ( S T P A ) . C A S T h a s b e e n us e d t o i n v e s t i g a t e s i g n i f i c a n t f l i g h t e v e n t s , le a d i n g t o n e w i n s i g h t i n t o c a u s a l f a c t o r s . ST P A h a s b e e n u s e d i n d e v e l o p i n g a de p l o y m e n t p l a n f o r o u r C r i t i c a l I n c i d e n t Re s p o n s e a p p l i c a t i o n . In d u s t r y L e a d e r s h i p i n Av i a t i o n S a f e t y Fe d E x E x p r e s s e n g a g e s i n k n o w l e d g e tr a n s f e r t o s h a r e o u r s a f e t y b e s t p r a c t i c e s wi t h o t h e r s i n t h e a v i a t i o n i n d u s t r y . A f e w r e c e n t e v e n t s i n c l u d e : • W e h o s t e d o u r s e c o n d M D 1 1 o p e r a t o r s ’ co n f e r e n c e , b r i n g i n g t o g e t h e r a i r l i n e s t o sh a r e b e s t p r a c t i c e s f o r o p e r a t i n g t h e s e ai r c r a f t a s s a f e l y a s p o s s i b l e . • W e c o - l e d a n U n d e c l a r e d D a n g e r o u s Go o d s W o r k i n g G r o u p t o r a i s e s h i p p e r aw a r e n e s s o f t h e r e q u i r e m e n t s as s o c i a t e d w i t h s h i p p i n g b y a i r u n d e c l a r e d da n g e r o u s g o o d s l i k e a e r o s o l s , p e r f u m e s , an d l i t h i u m b a t t e r i e s . T h e g r o u p h a s de v e l o p e d a n a w a r e n e s s t o o l k i t a n d is l a u n c h i n g a U . S . - w i d e p u b l i c aw a r e n e s s c a m p a i g n . • F e d E x E x p r e s s p r e s e n t e d a t t h e a n n u a l Sy s t e m s T h e o r e t i c A c c i d e n t M o d e l an d P r o c e s s e s C o n f e r e n c e , w h e r e w e di s c u s s e d o u r i n d u s t r y - l e a d i n g u s e o f tw o k e y s y s t e m s t h e o r y t o o l s t o c o n d u c t ca u s a l a n a l y s i s o f e v e n t s a n d p r o c e s s e s to f u r t h e r i m p r o v e s a f e t y . • W e i n v i t e d e i g h t o t h e r a i r l i n e s t o j o i n u s i n Me m p h i s t o s h a r e l e s s o n s l e a r n e d a b o u t pr a c t i c i n g H i g h R e l i a b i l i t y O r g a n i z a t i o n pr i n c i p l e s t o i m p r o v e s a f e t y . • W e m e t w i t h o t h e r t r a n s p o r t a t i o n pr o f e s s i o n a l s a t t h e C o u n c i l o n S a f e Tr a n s p o r t a t i o n o f H a z a r d o u s A r t i c l e s ev e n t t o f a m i l i a r i z e t h e m w i t h t h e F e d E x Ex p r e s s S a f e t y M a n a g e m e n t S y s t e m ri s k a s s e s s m e n t p r o c e s s . D e s i g n e d t o re d u c e o p e r a t i o n a l r i s k , t h e p r o c e s s c a n al s o b e a p p l i e d t o s i t u a t i o n s i n v o l v i n g ch a n g e m a n a g e m e n t , w h i c h c a n be n e f i t c o n s u m e r s a n d c a r r i e r s b y mi n i m i z i n g s u r p r i s e s . Av i a t i o n S a f e t y ( c o n t i n u e d ) 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4848 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Fa c i l i t y S a f e t y & T r a i n i n g Fa c i l i t y S a f e t y Sa f e t y A b o v e A l l b e g i n s w e l l b e f o r e t h e fi r s t e m p l o y e e s t e p s i n t o a n e w f a c i l i t y . At F e d E x G r o u n d , a p r o g r a m c a l l e d Pr e v e n t i o n t h r o u g h D e s i g n i n c o r p o r a t e s sa f e t y i m p r o v e m e n t s a t f a c i l i t i e s a n d y a r d s . In F Y 1 8 , o n e P r e v e n t i o n T h r o u g h D e s i g n ef f o r t r e c o m m e n d e d e n g i n e e r i n g c o n t r o l s to r e d u c e p o t e n t i a l h a z a r d s b e t w e e n l o a d la n e s t a g i n g c o n v e y o r s a n d l a r g e p a c k a g e co n v e y o r s i n h u b s a n d s t a t i o n s . A l r e a d y , 31 6 o f t h e i m p r o v e d b r i d g e c o n v e y o r s ha v e b e e n o r d e r e d . Sa f e t y i n i t i a t i v e s w e r e c o m p l e t e d a t a l l Fe d E x G r o u n d y a r d s d u r i n g F Y 1 8 . T h e s e in c l u d e d a d d i n g h i g h - v i s i b i l i t y y e l l o w wr a p p i n g a n d L E D l i g h t b a r s t o h o s t l e r s to i m p r o v e v i s i b i l i t y , i n s t a l l i n g s a f e t y si g n a g e a n d r e q u i r i n g t h a t a n y o n e o u t s i d e de s i g n a t e d w a l k w a y s w e a r h i g h - v i s i b i l i t y re f l e c t i v e g a r m e n t s . Fe d E x G r o u n d i m p l e m e n t e d a n e w S t o p Wo r k A u t h o r i t y p r o g r a m t h a t e m p o w e r s em p l o y e e s t o s t o p a n y a c t i v i t y t h e y w i t n e s s th a t c o u l d c r e a t e a n u n s a f e e n v i r o n m e n t . Sa f e t y T r a i n i n g Ou r o p e r a t i n g c o m p a n i e s i m p l e m e n t e d a n u m b e r o f i n n o v a t i v e s a f e t y t r a i n i n g me t h o d s i n F Y 1 9 : • F e d E x F r e i g h t u p d a t e d i t s h a z a r d o u s ma t e r i a l s t r a i n i n g t o i n c l u d e m o r e vi d e o , a m a t c h i n g g a m e a n d i m m e r s i v e 3D m o d e l i n g t o t e a c h c o r r e c t t r a i l e r pl a c a r d i n g f o r h a z a r d o u s m a t e r i a l s . • F e d E x E x p r e s s S l i p a n d F a l l S i m u l a t o r al l o w s t e a m m e m b e r s t o e x p e r i e n c e re a l - l i f e d a n g e r s i n a s a f e e n v i r o n m e n t . Wh i l e s a f e l y h a r n e s s e d i n t o t h e s i m u l a t o r , te a m m e m b e r s l e a r n m e t h o d s f o r d e a l i n g wi t h i n c l e m e n t w e a t h e r , s u c h a s w a l k i n g on s l i c k s u r f a c e s w h i l e c a r r y i n g p a c k a g e s an d m a n e u v e r i n g a r o u n d o b s t a c l e s . Si m u l a t o r s a r e b e i n g u s e d i n o u r In d i a n a p o l i s a n d M e m p h i s h u b s , w h e r e th e n u m b e r o f t e a m m e m b e r s w h o h a v e us e d t h e s i m u l a t o r s h a s i n c r e a s e d s i n c e FY 1 8 . W e p l a n t o f u r t h e r i n c r e a s e t h e nu m b e r w h o e x p e r i e n c e t h e s i m u l a t o r s in t h e c o m i n g y e a r . • F e d E x S a f e t y W a l k a r o u n d b y s e n i o r le a d e r s i n o u r A s i a - P a c i f i c r e g i o n de m o n s t r a t e s o u r c o m m i t m e n t t o a s a f e , ac c i d e n t - f r e e w o r k p l a c e . W i t h Q R c o d e - en a b l e d d i g i t a l c h e c k l i s t s c o m p a t i b l e wi t h m o b i l e d e v i c e s , t h e S a f e t y Wa l k a r o u n d p r o v i d e s a w a y t o e a s i l y re c o r d o b s e r v a t i o n s f o r f o l l o w - u p o r co r r e c t i v e a c t i o n . • F e d E x E x p r e s s S a f e F o u n d a t i o n s T r a i n i n g Ce n t e r a t o u r I n d i a n a p o l i s h u b t a k e s n e w te a m m e m b e r s t h r o u g h a c o u r s e o n t h e sa f e s t w a y s f o r h a n d l i n g c a r g o , o p e r a t i n g eq u i p m e n t , a n d p e r f o r m i n g o t h e r es s e n t i a l r a m p a c t i v i t i e s . • F e d E x E x p r e s s u p d a t e d t r a i n i n g o n c l o s e - qu a r t e r s s k i l l s , i n w h i c h d r i v e r s a d d r e s s co m m o n c h a l l e n g e s s u c h a s n a v i g a t i n g be t w e e n t w o p a r k e d v e h i c l e s , e x p a n d s th e e x p e r i e n c e t o r e a l l i f e i n a c o n t r o l l e d en v i r o n m e n t w i t h a n i n s t r u c t o r . • I n o n e r e g i o n , F e d E x E x p r e s s h a s co m p l e t e d S a f e t y L e a d e r s h i p W o r k s h o p s fo r a l l s e n i o r l e a d e r s i n a n e f f o r t t o e n g a g e se n i o r m a n a g e r s o n t h e i r r o l e s a n d re s p o n s i b i l i t i e s , a n d l a u n c h e d M Y L I F E Le a d e r s h i p s a f e t y w a l k s t h a t a l l o w ex e c u t i v e s a n d o f f i c e r s a n o p p o r t u n i t y t o en g a g e w i t h t h e w o r k f o r c e a n d i n f l u e n c e go o d s a f e t y b e h a v i o r . • F e d E x L o g i s t i c s h e l d i t s f i r s t S a f e t y M o n t h , a c o o r d i n a t e d s a f e t y c o m m u n i c a t i o n s ef f o r t t h a t t o o k p l a c e o v e r f o u r w e e k s , wi t h a n e w s a f e t y t o p i c e v e r y w e e k . • F e d E x G r o u n d f o r m e d a n e w S a f e t y In s t i t u t e d e p a r t m e n t i n F Y 1 9 t o p r o v i d e te a m m e m b e r s w i t h a c e n t r a l i z e d re s o u r c e o f e d u c a t i o n a l t o o l s a n d s e r v i c e s to i m p r o v e s a f e b e h a v i o r s , s t r e n g t h e n ad o p t i o n , a n d i n c r e a s e a p p l i c a t i o n o f s a f e pr a c t i c e s a c r o s s t h e c o m p a n y . A s i m p l e bu t e f f e c t i v e s a f e t y e n g a g e m e n t t o o l wa s i m p l e m e n t e d t h r o u g h o u t t h e F e d E x Gr o u n d n e t w o r k i n F Y 1 9 . A n o r a n g e ar m b a n d i s w o r n b y p a c k a g e h a n d l e r s w h o ha v e b e e n o n t h e j o b l e s s t h a n 9 0 d a y s , he l p i n g t o i d e n t i f y n e w t e a m m e m b e r s an d p r o m o t e q u a l i t y s a f e t y i n t e r a c t i o n , in c l u d i n g c o a c h i n g a n d e d u c a t i o n o n s a f e t y co n t r o l s a n d p r o c e s s e s . T h e a r m b a n d , al o n g w i t h o t h e r s a f e t y p r o g r a m s a n d pr o c e s s e s , h a s c o n t r i b u t e d t o a 1 5 % re d u c t i o n i n i n j u r i e s i n v o l v i n g n e w e r pa c k a g e h a n d e r s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 4949 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Hi r i n g a n d r e t a i n i n g t h e w o r l d ’ s b e s t ta l e n t i s c h a l l e n g i n g . E v e n s o , o u r g l o b a l wo r k f o r c e g r e w b y 7 % i n F Y 1 9 , s u p p o r t e d by i n n o v a t i v e r e c r u i t i n g , d e v e l o p m e n t , a n d re t e n t i o n a p p r o a c h e s . W e a r e u s i n g c r e a t i v e wa y s t o a t t r a c t t o p t a l e n t a n d m a k e s u r e o u r te a m m e m b e r s h a v e r o b u s t o p p o r t u n i t i e s to b u i l d l a s t i n g , r e w a r d i n g c a r e e r s w i t h u s . Al t h o u g h p r a c t i c e s v a r y i n k e e p i n g w i t h l o c a l em p l o y m e n t m a r k e t s , o u r o v e r a l l a p p r o a c h to r e c r u i t i n g , g r o w i n g , a n d r e t a i n i n g a b e s t - in - c l a s s w o r k f o r c e i n c l u d e s : • I n n o v a t i v e i n t e r n s h i p s , t r a i n i n g a n d le a r n i n g o p t i o n s , a s w e l l a s t u i t i o n re i m b u r s e m e n t • A l l i a n c e s w i t h p e o p l e - f o c u s e d or g a n i z a t i o n s t o p r o v i d e o u t s t a n d i n g be n e f i t s • I n i t i a t i v e s t h a t f u r t h e r e m b e d a n d h o n o r di v e r s i t y a n d i n c l u s i o n i n o u r c u l t u r e • I n d u s t r y - l e a d i n g p r a c t i c e s i n d r i v e r an d f a c i l i t y s a f e t y We a l s o m a k e i n v e s t m e n t s t o a t t r a c t a n d su p p o r t c a n d i d a t e s f r o m n o n - t r a d i t i o n a l pa t h w a y s . T h i s i n c l u d e s a l i g n i n g o u r h i r i n g in v e s t m e n t s w i t h o u r p h i l a n t h r o p i c g i v i n g in i t i a t i v e s w h e r e a p p r o p r i a t e , t o h e l p p e o p l e de v e l o p s k i l l s t h a t g e t t h e m w o r k f o r c e re a d y . A v a r i e t y o f c r e a t i v e r e c r u i t m e n t st r a t e g i e s h e l p t o h i r e t o p t a l e n t i n a co m p e t i t i v e l a b o r m a r k e t , i n c l u d i n g s o c i a l me d i a e n g a g e m e n t t o a t t r a c t t a l e n t , d a t a an a l y t i c s t o d r i v e r e c r u i t m e n t a n d r e t e n t i o n st r a t e g i e s , s t r u c t u r e d i n t e r n s h i p p r o g r a m s , an d i n c r e a s e d o u t r e a c h f o r v e t e r a n h i r i n g . Re c r u i t i n g a n d R e t a i n i n g T o p T a l e n t Pa t h w a y s t o a F e d E x C a r e e r Fi n d i n g c r e a t i v e w a y s t o h i r e t o p t a l e n t in a c o m p e t i t i v e l a b o r m a r k e t i s k e y t o ma i n t a i n i n g a s t r o n g , p r o d u c t i v e a n d gr o w i n g g l o b a l w o r k f o r c e . O u r t a l e n t ac q u i s i t i o n s t r a t e g i e s m u s t c o n t i n u e t o ev o l v e f o r u s t o c o n t i n u e h i r i n g t h e b e s t a n d th e b r i g h t e s t f o r s a t i s f y i n g F e d E x c a r e e r s . We b e l i e v e t h e r e a r e m u l t i p l e p a t h s t o a su c c e s s f u l c a r e e r , a n d w e a i m t o p r o v i d e op p o r t u n i t i e s t o n o n - t r a d i t i o n a l c a n d i d a t e s . Ou r E m p l o y m e n t P a t h w a y s i n i t i a t i v e , w h i c h is c l o s e l y l i n k e d t o o u r t a l e n t m a n a g e m e n t ef f o r t s , s u p p o r t s e d u c a t i o n , j o b t r a i n i n g , an d a c c e s s t o e m p l o y m e n t u s i n g a v a r i e t y of p l a t f o r m s . T h r o u g h f i n a n c i a l i n v e s t m e n t s an d c o l l a b o r a t i o n s w i t h e d u c a t o r s a n d no n p r o f i t s , w e h e l p u n d e r s e r v e d y o u t h an d o t h e r s n a v i g a t e t h e c o l l e g e a p p l i c a t i o n pr o c e s s , t r a i n f o r h i g h - d e m a n d j o b s s u c h as i n t e c h n o l o g y a n d l o g i s t i c s , a n d a c c e s s em p l o y m e n t t h r o u g h c r e d e n t i a l p r o g r a m s . Fo r i n s t a n c e , t h e M e m p h i s E d u c a t i o n F u n d — w h i c h i s w o r k i n g t o d r a m a t i c a l l y i m p r o v e th e b o t t o m 1 0 % o f a r e a s c h o o l s t h r o u g h ta r g e t e d i n n o v a t i o n a n d i n v e s t m e n t i n te a c h e r s , s c h o o l s a n d c o m m u n i t i e s — w a s on e o f o u r t o p t e n p h i l a n t h r o p y r e c i p i e n t s in F Y 1 9 u n d e r t h e F e d E x C a r e s p r o g r a m . In F Y 1 9 , w e a l s o h e l d o u r i n a u g u r a l Pa t h w a y s t o S u c c e s s I T S u m m i t . T h e e v e n t wa s i n t e n d e d t o h e l p i n c r e a s e d i v e r s i t y in t h e i n t e r n s h i p p r o g r a m a n d o u r o v e r a l l wo r k f o r c e b y p r o v i d i n g u n d e r - r e p r e s e n t e d st u d e n t s w i t h a w i n d o w t o t h e e x p a n s i v e , di v e r s e c a r e e r o p p o r t u n i t i e s a t F e d E x i n sc i e n c e , t e c h n o l o g y , e n g i n e e r i n g , a n d m a t h (S T E M ) . S t u d e n t s p a r t i c i p a t e d i n s e s s i o n s on i n t e r v i e w i n g , r e s u m e w r i t i n g , m a n a g i n g th e i r o n l i n e b r a n d s , a n d t r a n s i t i o n i n g f r o m th e c l a s s r o o m t o t h e c o r p o r a t e w o r k p l a c e , an d h a d o p p o r t u n i t i e s t o a p p l y f o r i n t e r n s h i p s at t h e c o n c l u s i o n o f t h e s u m m i t . To m a k e s u r e t h a t e x i s t i n g t e a m m e m b e r s an d e x e c u t i v e s a r e w e l l - p r e p a r e d t o s u p p o r t ou r e m p l o y m e n t p a t h w a y s p r o g r a m s , we d e v e l o p e d a b r o c h u r e t h a t h i g h l i g h t s ou r c o l l a b o r a t i o n s w i t h n o n p r o f i t s , fe a t u r e s s t o r i e s o f p a r t i c i p a n t s w h o ar e n o w e m p l o y e d a t F e d E x , a n d ca p t u r e s o r g a n i z a t i o n a l i n v e s t m e n t s in e m p l o y m e n t p a t h w a y s . Fo r o t h e r w a y s w e b u i l d a n i n c l u s i v e wo r k p l a c e , s e e Di v e r s i t y a n d I n c l u s i o n . $1 4 . 9 m in v e s t e d i n p r o g r a m s th a t p r o v i d e p a t h w a y s t o em p l o y m e n t s i n c e F Y 1 6 94 0 , 0 0 0 + s t u d e n t e n t r e p r e n e u r s e d u c a t e d an d c o a c h e d g l o b a l l y s i n c e F Y 1 6 13 7 , 0 0 0 + yo u t h a n d v e t e r a n s p r o v i d e d wi t h e d u c a t i o n , j o b t r a i n i n g , a n d ac c e s s t o e m p l o y m e n t s i n c e F Y 1 6 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5050 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Re c r u i t i n g a n d R e t a i n i n g T o p T a l e n t ( c o n t i n u e d ) Te a m M e m b e r R e t e n t i o n an d T r a n s i t i o n s We p r i o r i t i z e p r o m o t i n g t e a m m e m b e r s fr o m w i t h i n a n d r e g u l a r l y p o s t p o s i t i o n s in t e r n a l l y b e f o r e a d v e r t i s i n g t h e m p u b l i c l y , wh i c h i s c e n t r a l t o r e t a i n i n g t o p t a l e n t . Re t a i n i n g o u r t e a m m e m b e r s i n v o l v e s a n u m b e r o f f a c t o r s : • C o n s i s t e n t n e w h i r e o r i e n t a t i o n f o r h o u r l y an d m a n a g e m e n t t e a m m e m b e r s • T i m e l y t r a i n i n g o f a l l n e w t e a m m e m b e r s • R e v i e w a n d u p d a t i n g o f p o l i c i e s t o ma k e s u r e t h e y s u p p o r t c u r r e n t wo r k p l a c e n e e d s • F o c u s o n e f f e c t i v e m a n a g e m e n t an d t e a m m e m b e r e n g a g e m e n t In F Y 1 9 , s e l e c t e d g r o u p s o f U . S . - b a s e d em p l o y e e s a t F e d E x E x p r e s s , F e d E x Se r v i c e s , a n d F e d E x C o r p o r a t e w e r e i n v i t e d to a p p l y f o r a v o l u n t a r y b u y o u t p r o g r a m . Of t h e e m p l o y e e s w h o w e r e s e l e c t e d , th e m a j o r i t y l e f t e f f e c t i v e M a y 3 1 , 2 0 1 9 . Wh e n c a r e e r s a t F e d E x e n d , w e p r o v i d e ca r e e r t r a n s i t i o n a n d o u t p l a c e m e n t se r v i c e s t o e l i g i b l e e m p l o y e e s g l o b a l l y . Th r o u g h a t h i r d p a r t y , F e d E x o f f e r s c a r e e r co a c h i n g , j o b s e a r c h a s s i s t a n c e , a c c e s s to p r o f e s s i o n a l s k i l l s d e v e l o p m e n t , a n d ot h e r s u p p o r t t o a s s i s t i n m a n a g i n g c a r e e r en d i n g s a n d c o n t i n u e d e m p l o y a b i l i t y i n t h e br o a d e r m a r k e t . Fo r d e t a i l s a b o u t e m p l o y e e r e t e n t i o n , in c l u d i n g t u r n o v e r b y g e n d e r y e a r - o v e r - y e a r , se e t h e Da t a A p p e n d i x . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5151 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Mu l t i p l y i n g t h e p o t e n t i a l o f o u r p e o p l e i s ce n t r a l t o o u r l e a r n i n g a n d d e v e l o p m e n t ap p r o a c h . A n d i n a c o m p a n y a s l a r g e a n d di v e r s e a s F e d E x , i t i s p o s s i b l e f o r o u r t e a m me m b e r s t o m a k e a n e x c i t i n g c a r e e r ch a n g e w i t h o u t e v e r l e a v i n g t h e c o m p a n y . In a d d i t i o n , a s e - c o m m e r c e c o n t i n u e s t o gr o w , w e a r e a b l e t o o f f e r n e w e r p o s i t i o n s in l o g i s t i c s p l a n n i n g a n d m a n a g e m e n t , IT a n d m o r e . A v a r i e t y o f t r a i n i n g a n d ed u c a t i o n a l a s s i s t a n c e , a l o n g w i t h o u r lo n g s t a n d i n g c o m m i t m e n t t o p r o m o t e ma n a g e r s f r o m w i t h i n , h e l p F e d E x te a m m e m b e r s m a k e t h e m o s t o f t h e di v e r s e j o b o p p o r t u n i t i e s a c r o s s o u r op e r a t i n g c o m p a n i e s . To m a k e s u r e n e w e m p l o y e e s r e c e i v e a m o r e c o n s i s t e n t e x p e r i e n c e , F e d E x no w p r o v i d e s t h e C o r e N e w E m p l o y e e Or i e n t a t i o n ( C o r e N E O ) m o d u l e t o e a c h op e r a t i n g c o m p a n y f o r u s e w i t h a l l n e w hi r e s i n t h e i r o n b o a r d i n g p r o c e s s e s . Ac r o s s o u r o p e r a t i n g c o m p a n i e s , m e s s a g e co n s i s t e n c y i n c r e a s e d f r o m 2 7 % t o 8 4 % in F Y 1 9 f o l l o w i n g t h e l a u n c h o f t h i s or g a n i z a t i o n - w i d e o r i e n t a t i o n a p p r o a c h . Ty p i c a l l y a t w o - d a y t r a i n i n g e x p e r i e n c e , t h e or i e n t a t i o n p r o g r a m i n c l u d e s 1 1 m o d u l e s co v e r i n g t o p i c s s u c h a s C S R , s a f e t y , in f o r m a t i o n s e c u r i t y , c u l t u r e , a n d d i v e r s i t y an d i n c l u s i o n , a m o n g o t h e r s . D e l i v e r y of t h e C o r e N E O m o d u l e s v a r i e s b y Fe d E x o p e r a t i n g c o m p a n i e s , w i t h s o m e of f e r i n g t h e c o u r s e m a t e r i a l a s a d i g i t a l le a r n i n g e x p e r i e n c e t o m a k e i t e v e n mo r e e f f i c i e n t a n d c o n v e n i e n t f o r te a m m e m b e r s t o p a r t i c i p a t e . L e a r n i n g a n d D e v e l o p m e n t $1 5 . 3 m in t u i t i o n a s s i s t a n c e p r o v i d e d to e m p l o y e e s i n F Y 1 9 31 , 4 7 3 on l i n e c o u r s e s a v a i l a b l e to t e a m m e m b e r s Te a m m e m b e r s a l s o p a r t i c i p a t e d i n a n av e r a g e o f 3 8 h o u r s o f f o r m a l t r a i n i n g in F Y 1 9 , m a n y o f t h e m t h r o u g h o u r on l i n e F e d E x L e a r n i n g C e n t e r . T h e r e , te a m m e m b e r s c a n a c c e s s m o r e t h a n 31 , 4 7 3 c o u r s e s c o v e r i n g e s s e n t i a l s k i l l s . Co l l a b o r a t i o n s w i t h u n i v e r s i t i e s a n d ot h e r l e a r n i n g i n s t i t u t i o n s p r o v i d e e v e n mo r e o p p o r t u n i t i e s f o r t e a m m e m b e r de v e l o p m e n t . A n d i n F Y 1 9 , F e d E x S e r v i c e s be g a n f a c i l i t a t i n g m o r e c l a s s e s r e g i o n a l l y , av o i d i n g t r a v e l - r e l a t e d e n v i r o n m e n t a l im p a c t s a n d e x p e n s e s f o r a t t e n d e e s . Tr a i n i n g i n O u r O p e r a t i n g C o m p a n i e s To s u p p l e m e n t t h i s c o n s i s t e n t a p p r o a c h wi t h o p e r a t i n g c o m p a n y - s p e c i f i c aw a r e n e s s , F e d E x G r o u n d l a u n c h e d a Tr a i n i n g a n d D e v e l o p m e n t E x e c u t i v e Ad v i s o r y C o u n c i l i n F Y 1 9 . C o m p o s e d o f co m p a n y o f f i c e r s a n d e x e c u t i v e s , t h e co u n c i l w i l l m o n i t o r , s t a n d a r d i z e , a n d pr i o r i t i z e r o l l o u t o f t r ai n i n g p r o g r a m s . A l s o du r i n g t h e y e a r , F e d E x G r o u n d U n i v e r s i t y la u n c h e d a l m o s t 4 0 n e w c o u r s e s f o r t e a m me m b e r s c o v e r i n g a v a r i e t y o f t o p i c s f r o m el e c t r i c a l s a f e t y a n d h a z a r d o u s m a t e r i a l s ac c e p t a n c e p r o c e s s t o d y n a m i c r o u t e op t i m i z a t i o n . F e d E x E x p r e s s h a s l a u n c h e d a n e w c u l t u r e e - l e a r n i n g p r o g r a m f o r U. S . t e a m m e m b e r s t h a t c o v e r s P S P , t h e Pu r p l e P r o m i s e , a n d Q D M . A n d i n F Y 2 0 , Fe d E x O f f i c e i s r o l l i n g o u t t h e u p d a t e d an d i n t e r a c t i v e F e d E x O f f i c e E x p e r i e n c e or i e n t a t i o n p r o g r a m t h a t c o v e r s c o m p a n y hi s t o r y , t h e F e d E x n e t w o r k , a n d s i m i l a r to p i c s u s i n g a g a m e b o a r d - s t y l e m a p . Fo r m a n a g e m e n t a n d n o n - m a n a g e m e n t tr a i n i n g h o u r s , s e e t h e Da t a A p p e n d i x . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5252 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Le a d e r s h i p T r a i n i n g an d D e v e l o p m e n t Fe d E x o f f e r s s e v e r a l u n i q u e l e a d e r s h i p a n d ca r e e r d e v e l o p m e n t t o o l s a n d e d u c a t i o n fo r a l l f u l l - t i m e e m p l o y e e s . F o r i n s t a n c e , Gl o b a l L e a d e r s h i p C o r p s i s a n o p p o r t u n i t y to d e v e l o p l e a d e r s h i p c a p a b i l i t i e s w i t h i n th e c o m p a n y w h i l e a l s o g i v i n g b a c k t o co m m u n i t i e s . T h i s f o u r - m o n t h , i n t e n s i v e le a r n i n g e x p e r i e n c e e x p o s e s h i g h - pe r f o r m i n g F e d E x e m p l o y e e s t o n e x t - ge n e r a t i o n w a y s o f d o i n g b u s i n e s s , s u c h as e m e r g i n g m a r k e t s , v i r t u a l a n d g l o b a l te a m s , d i v e r s e c u l t u r e s , w o r k i n g o u t s i d e th e t r a d i t i o n a l o f f i c e , a n d s u s t a i n a b l e bu s i n e s s p r a c t i c e s . In F Y 1 9 , 3 0 F e d E x l e a d e r s p a r t i c i p a t e d i n th e G l o b a l L e a d e r s h i p C o r p s , s p e n d i n g ti m e i n S o f i a , B u l g a r i a a n d P h n o m P e n h , Ca m b o d i a , w h e r e t h e y c o n t r i b u t e d t o 10 F e d E x C a r e s p r o j e c t s w i t h a s o c i a l pu r p o s e . T e a m m e m b e r s p r o v i d e d h a n d s - o n gu i d a n c e t o n o n p r o f i t s w o r k i n g t o i n c r e a s e th e a c c e s s o f r u r a l w o m e n t o e c o n o m i c op p o r t u n i t i e s , p r o v i d e a f f o r d a b l e h o u s i n g , an d s u p p o r t s m a l l h o l d e r f a r m e r s a n d o t h e r co m m u n i t y - f o c u s e d c a u s e s . T h r o u g h t h e s e ex p e r i e n c e s , p a r t i c i p a n t s h a d o p p o r t u n i t i e s to i m p r o v e t h e i r l e a d e r s h i p , c o m m u n i c a t i o n , an d t e a m w o r k s k i l l s , w h i l e b u i l d i n g c u l t u r a l aw a r e n e s s , g l o b a l f l u e n c y a n d c o n t r i b u t i n g to F e d E x C a r e s i n i t i a t i v e s . E X C E L D R I V E i s a n o t h e r e n t e r p r i s e - w i d e le a d e r s h i p d e v e l o p m e n t p r o g r a m f o r h i g h - po t e n t i a l m a n a g i n g d i r e c t o r s , a l s o d e s i g n e d to b e n e f i t p e o p l e a n d c o m m u n i t i e s . T h e s e mi d - l e v e l l e a d e r s e x p a n d t h e i r g l o b a l pe r s p e c t i v e b y p a r t i c i p a t i n g i n a t w o - w e e k gl o b a l C S R p r o j e c t a s a c o m p o n e n t o f a si x - m o n t h l e a d e r s h i p d e v e l o p m e n t p r o g r a m . In 2 0 1 9 , 2 0 p a r t i c i p a n t s s u p p o r t e d t h r e e so c i a l e n t e r p r i s e o r g a n i z a t i o n s i n B a n g k o k , Th a i l a n d , c o n t r i b u t i n g 2 , 2 4 0 v o l u n t e e r h o u r s th r o u g h p r o b o n o c o n s u l t a t i o n . Ou r o p e r a t i n g c o m p a n i e s a l s o m a i n t a i n le a d e r s h i p d e v e l o p m e n t p r o g r a m s u n i q u e to t h e i r o r g a n i z a t i o n s ’ n e e d s . F o r i n s t a n c e , Fe d E x F r e i g h t o f f e r s F X F A c t i o n - L e a r n i n g , a 9 0 - d a y i n t e n s i v e d e v e l o p m e n t a l ex p e r i e n c e b r i n g i n g t o g e t h e r l e a d e r s fr o m a c r o s s F e d E x F r e i g h t t o s o l v e r e a l or g a n i z a t i o n a l p r o b l e m s , w h i l e f a c i n g ch a l l e n g e s t h a t r e q u i r e t r a n s f o r m a t i o n a l th i n k i n g . A n d F e d E x C u s t o m C r i t i c a l of f e r s c o a c h i n g a n d v o l u n t e e r i n g - b a s e d de v e l o p m e n t t h r o u g h t h e A S P I R E p r o g r a m , de s i g n e d f o r h o u r l y e m p l o y e e s w h o a s p i r e to f o r m a l l e a d e r s h i p . A S P I R E i n c l u d e s ex p e r i e n t i a l l e a r n i n g , c o a c h i n g , c o r e a n d el e c t i v e c o u r s e s , a n d v o l u n t e e r i n g - b a s e d de v e l o p m e n t o p p o r t u n i t i e s . Ov e r a l l , F e d E x p r o v i d e s t e a m m e m b e r s th e o p p o r t u n i t y t o a p p l y f o r i n t e r n a l jo b s t o m o v e a r o u n d w i t h i n t h e s a m e co m p a n y . T o s u p p o r t i n t e r n a l c a r e e r m o v e s , Fe d E x S e r v i c e s o f f e r s t h e O n t h e J o b Le a r n i n g p r o g r a m , a n e x p e r i e n c e - b a s e d pr o g r a m d e l i v e r i n g a n o r g a n i z a t i o n a l - w i d e ma r k e t p l a c e f o r s h o r t - t e r m a s s i g n m e n t s th a t a l l o w t e a m m e m b e r s t o b u i l d t h e i r sk i l l s e t w h i l e e x p a n d i n g t h e i r n e t w o r k . Le v e r a g i n g T r a i n i n g T e c h n o l o g y We u s e v i r t u a l a n d a u g m e n t e d r e a l i t y le a r n i n g t o o l s t o p r o v i d e t e a m m e m b e r s wi t h m o r e e x p e r i e n t i a l , i n t e r a c t i v e l e a r n i n g op p o r t u n i t i e s . F o r e x a m p l e , t h e t e c h n o l o g y al l o w s t e a m m e m b e r s t o s e e h o w o u r h u b op e r a t i o n s w o r k w i t h o u t t h e t i m e , e x p e n s e an d e n v i r o n m e n t a l i m p a c t s o f t r a v e l . I n FY 1 9 , F e d E x G r o u n d p i l o t e d v i r t u a l r e a l i t y te c h n o l o g y t o t r a i n t e a m m e m b e r s o n d o c k sa f e t y a n d t r a i l e r l o a d i n g a n d u n l o a d i n g . Th e v i r t u a l r e a l i t y p i l o t i n c r e a s e d en g a g e m e n t a n d k n o w l e d g e r e t e n t i o n f o r pa c k a g e h a n d l e r s , a n d F e d E x G r o u n d h a s si n c e d e p l o y e d v i r t u a l r e a l i t y - b a s e d t r a i n i n g in 1 4 l a r g e h u b s . In a d d i t i o n , F e d E x S e r v i c e s , F e d E x O f f i c e an d o t h e r o p e r a t i n g c o m p a n i e s a r e a l s o en h a n c i n g v i d e o - b a s e d l e a r n i n g t h r o u g h Vy o n d s o f t w a r e , w h i c h b l e n d s a n i m a t i o n , li v e - a c t i o n v i d e o , d i v e r s e a v a t a r s , a n d s t i l l ph o t o g r a p h y f o r c r e a t i v e a n d e n g a g i n g le a r n i n g s o l u t i o n s . S o m e o p e r a t i n g co m p a n i e s , s u c h a s F e d E x E x p r e s s , a r e al s o a d d i n g m o r e i n t e r a c t i v e f o r m s o f tr a i n i n g a n d “ m i c r o b u r s t ” t r a i n i n g , s u c h as t h e u s e o f a t r i v i a - b a s e d p l a t f o r m f o r QD M e x p e r t t r a i n i n g . I n F Y 1 9 , F e d E x Gr o u n d l a u n c h e d a n a n i m a t e d t r a i n i n g vi d e o a b o u t s e x u a l h a r a s s m e n t p r e v e n t i o n an d p l a n s t o e x p a n d t h e u s e o f a n i m a t i o n fo r t r a i n i n g i n F Y 2 0 . F e d E x C u s t o m C r i t i c a l ha s b e g u n i n c o r p o r a t i n g p o d c a s t s f o r pr o d u c t e d u c a t i o n a n d s i m u l a t i o n s t o pr e p a r e c u s t o m e r s e r v i c e a g e n t s t o t a k e cu s t o m e r c a l l s . Le a r n i n g a n d D e v e l o p m e n t ( c o n t i n u e d ) Fe d E x E x p r e s s , F e d E x G r o u n d , F e d E x Se r v i c e s , F e d E x F r e i g h t , a n d F e d E x O f f i c e al s o h a v e b e g u n u s i n g g a m i f i c a t i o n i n tr a i n i n g f o r s o m e p o s i t i o n s t o i m p r o v e in t e r a c t i o n a n d l e a r n e r e n g a g e m e n t , a n d ad d i t i o n a l g a m i f i c a t i o n t r a i n i n g p l a t f o r m s ar e p l a n n e d . A t F e d E x O f f i c e , a g a m e bo a r d - s t y l e o n b o a r d i n g e x p e r i e n c e w a s la u n c h e d i n 2 0 1 9 f o r a l l i n - s t o r e t e a m me m b e r s , a n d n e a r l y 3 , 0 0 0 p e o p l e h a v e us e d i t a n d t h e a s s o c i a t e d c o a c h i n g t o l e a r n ho w t o p e r f o r m t h e i r j o b i n d i f f e r e n t p a r t s of t h e F e d E x O f f i c e s t o r e . F e d E x E x p r e s s is a l s o d e v e l o p i n g a n i n n o v a t i v e t r a i n i n g ap p r o a c h u s i n g a g r a p h i c n o v e l a n d s t o r y te l l i n g f e a t u r i n g s u p e r h e r o c h a r a c t e r s t o bo l s t e r l e a r n i n g . F e d E x F r e i g h t d e v e l o p e d a g a m i f i c a t i o n a p p r o a c h t o h a z a r d o u s ma t e r i a l t r a i n i n g i n t h r e e f o r m a t s : m a t c h i n g ga m e s , r e a l - w o r l d s c e n a r i o s u s i n g d i g i t a l do c u m e n t a t i o n , a n d i m m e r s i v e 3 D m o d e l i n g wh e r e f e e d b a c k i s a d a p t e d b a s e d o n t h e le a r n e r ’ s r e s p o n s e . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5353 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Re m o v i n g O b s t a c l e s to H i g h e r E d u c a t i o n Ac r o s s o u r o r g a n i z a t i o n , w e a r e co m m i t t e d t o r e m o v i n g o b s t a c l e s t o hi g h e r e d u c a t i o n w h e r e v e r p o s s i b l e . T h i s in c l u d e s e l i m i n a t i n g f i n a n c i a l b a r r i e r s t o po s t - s e c o n d a r y e d u c a t i o n a n d p a v i n g t h e wa y f o r e m p l o y e e s t o p u r s u e a u n i v e r s i t y de g r e e . T h e L e a r n i n g i n s p i r e d b y F e d E x (L i F E ) p a r t n e r s h i p b e t w e e n F e d E x E x p r e s s an d T h e U n i v e r s i t y o f M e m p h i s a l l o w s te a m m e m b e r s t h e c h a n c e t o e a r n a po t e n t i a l l y t u i t i o n - f r e e , f u l l y o n l i n e d e g r e e . Th e L i F E p r o g r a m b e g a n a t o u r M e m p h i s hu b i n A u g u s t 2 0 1 9 a n d e x p a n d e d t o t h e In d i a n a p o l i s , O a k l a n d , L o s A n g e l e s , a n d Ne w a r k F e d E x E x p r e s s h u b s a n d m a j o r s o r t lo c a t i o n s w i t h i n t h r e e m o n t h s . W e c u r r e n t l y ha v e m o r e t h a n 3 , 0 0 0 a c t i v e p a r t i c i p a n t s . Si n c e i t s l a u n c h , t h e p r o g r a m h a s a l s o he l p e d t o r e d u c e e m p l o y e e t u r n o v e r a t ou r M e m p h i s h u b b y 1 6 . 8 % . I n a d d i t i o n , Fe d E x L o g i s t i c s i m p l e m e n t e d t h e L i F E pr o g r a m i n F Y 1 9 , w i t h 1 4 9 t e a m m e m b e r s en r o l l e d s o f a r . Th r o u g h o u t o u r e n t e r p r i s e , a t o t a l o f 7 , 5 4 4 em p l o y e e s r e c e i v e d a c o m b i n e d $ 1 5 . 3 mi l l i o n i n t u i t i o n a s s i s t a n c e t o f u r t h e r t h e i r ed u c a t i o n d u r i n g F Y 1 9 . Fe d E x s u p p o r t s s e v e n d i v e r s e s c h o l a r s h i p fu n d s a c r o s s t h e U . S . t o c a t a l y z e a d d i t i o n a l em p l o y m e n t p a t h w a y s . W i t h n e a r l y $1 m i l l i o n a c r o s s a l l s e v e n s c h o l a r s h i p f u n d s – A m e r i c a n I n d i a n C o l l e g e F u n d , A s i a n an d P a c i f i c I s l a n d e r A m e r i c a n S c h o l a r s h i p Fu n d , H i s p a n i c S c h o l a r s h i p F u n d , M a r i n e Co r p s S c h o l a r s h i p F u n d , P o i n t F o u n d a t i o n , Th u r g o o d M a r s h a l l C o l l e g e F u n d , a n d Un i t e d N e g r o C o l l e g e F u n d – w e r e a c h o v e r 12 0 c o l l e g e a n d u n i v e r s i t y s c h o l a r s a c r o s s va r i o u s S T E M , b u s i n e s s a n d s p e c i a l i s t di s c i p l i n e s w i t h s c h o l a r s h i p s t h a t r a n g e fr o m $ 1 , 0 0 0 t o $ 2 5 , 0 0 0 a n n u a l l y . W e a l s o fo s t e r t h e a t t a i n m e n t o f h i g h e r e d u c a t i o n th r o u g h p r e p a r a t i o n a n d p l a n n i n g s e s s i o n s wi t h s e l e c t s c h o l a r s h i p f u n d s . F o r e x a m p l e , in F Y 1 9 , w e s u p p o r t e d m o r e t h a n 8 0 0 pa r e n t a n d s t u d e n t a t t e n d e e s i n f i v e c o l l e g e in f o r m a t i o n s e s s i o n s t h a t p r o v i d e d g u i d a n c e on c o l l e g e a p p l i c a t i o n s a n d f i n a n c i a l a i d . Si m i l a r l y , e a s i n g t h e f i n a n c i a l b u r d e n of r i s i n g e d u c a t i o n c o s t s o n t h e n e x t ge n e r a t i o n o f a v i a t i o n p r o f e s s i o n a l s i s ce n t r a l t o o u r c o n t i n u e d g r o w t h . S i n c e we m a d e a $ 2 . 5 m i l l i o n c o m m i t m e n t to c r e a t e t h e F e d E x P u r p l e R u n w a y Av i a t i o n S c h o l a r s h i p , w e h a v e a w a r d e d 7 5 sc h o l a r s h i p s t o f u t u r e a v i a t i o n p r o f e s s i o n a l s in t h e p r o g r a m . B e y o n d t h e s i g n i f i c a n t fi n a n c i a l a s s i s t a n c e , t h e p r o g r a m i n c l u d e s co l l a b o r a t i o n s w i t h s e v e n u n i v e r s i t i e s a n d te c h n i c a l s c h o o l s t h a t p r o v i d e v a l u a b l e ed u c a t i o n a n d t r a i n i n g f o r a s p i r i n g p i l o t s , ai r c r a f t m a i n t e n a n c e t e c h n i c i a n s , a n d ot h e r a v i a t i o n p r o f e s s i o n a l s , h e l p i n g at t r a c t t a l e n t t o t h e e n t i r e a v i a t i o n i n d u s t r y , in c l u d i n g F e d E x . Ma n a g i n g f o r T o p P e r f o r m a n c e As r e p o r t e d l a s t y e a r , i n F Y 1 9 w e c o n t i n u e d re f i n i n g h o w w e a s s e s s e m p l o y e e pe r f o r m a n c e b y b e g i n n i n g t o r e p l a c e a n n u a l pe r f o r m a n c e r e v i e w s w i t h m o r e c o n s i s t e n t co a c h i n g a n d f e e d b a c k t o g i v e e m p l o y e e s ev e n g r e a t e r o p p o r t u n i t i e s t o d i r e c t t h e i r ca r e e r d e v e l o p m e n t . T h i s c h a n g e b e g a n at F e d E x G r o u n d w i t h t h e p r o a c t i v e pe r f o r m a n c e m a n a g e m e n t p r o g r a m Ga i n i n g G r o u n d , i n w h i c h e m p l o y e e s d r i v e go a l - s e t t i n g a n d f e e d b a c k i s f r e q u e n t . A s i m i l a r a p p r o a c h , C o a c h F o r w a r d , f o c u s e s on q u a l i t y c o n v e r s a t i o n s t o i m p r o v e pe r f o r m a n c e a n d p r o f e s s i o n a l d e v e l o p m e n t fo r a l l t e a m m e m b e r s a t F e d E x C o r p o r a t e an d F e d E x S e r v i c e s . A s o f F Y 1 9 , s o m e 88 % o f p a r t i c i p a t i n g e m p l o y e e s r a t e t h e Co a c h F o r w a r d p r o g r a m f a v o r a b l y . B o t h Ga i n i n g G r o u n d a n d C o a c h F o r w a r d i n c l u d e se t t i n g b u s i n e s s a n d p e r s o n a l g o a l s an n u a l l y , w i t h m a n a g e r s a n d e m p l o y e e s pa r t i c i p a t i n g i n a c o n t i n u o u s c o a c h i n g re l a t i o n s h i p t o w a r d t h o s e g o a l s t h r o u g h o u t th e y e a r . T o h e l p e n s u r e s u c c e s s , m a n a g e r s ha v e r e c e i v e d f o c u s e d t r a i n i n g i n c o a c h i n g . At F e d E x G r o u n d , a n e w c a r e e r d e v e l o p m e n t si t e i n c l u d e s t o o l s f o r c r e a t i n g a n i n d i v i d u a l ca r e e r d e v e l o p m e n t p l a n , a r e p o s i t o r y o f ca r e e r d e v e l o p m e n t r e s o u r c e s a n d l i n k s , an d t i p s o n p r e p a r i n g f o r t h e n e x t c a r e e r mo v e . A n e w c a r e e r j o u r n e y g u i d e p r o v i d e s an i n t e r a c t i v e w a y f o r t e a m m e m b e r s t o de f i n e , p l a n , a n d m a n a g e t h e i r d e v e l o p m e n t go a l s . A n d a c r o s s o u r o p e r a t i n g c o m p a n i e s , Ta l e n t r e v i e w i n i t i a t i v e s f o c u s e d o n de v e l o p i n g t h e c o m p e t e n c i e s r e q u i r e d t o me e t f u t u r e b u s i n e s s n e e d s a n d c a r e e r op p o r t u n i t i e s h a v e b e e n l a u n c h e d . To f u r t h e r i n v e s t i n t e a m m e m b e r de v e l o p m e n t , F e d E x F r e i g h t h a s c o n t i n u e d to r e i n f o r c e P e r f o r m a n c e R e v i e w C h a t s . Th e s e o n e - o n - o n e d i s c u s s i o n s p r o m o t e fr e q u e n t , c o l l a b o r a t i v e c o n v e r s a t i o n s th a t e m p o w e r t e a m m e m b e r s t o t a k e th e i r c a r e e r t o t h e n e x t l e v e l , b u i l d g o a l s wi t h m a n a g e r i n p u t , c l a r i f y p e r f o r m a n c e ex p e c t a t i o n s , a n d c h e c k o n p r o g r e s s th r o u g h o u t t h e y e a r . C o n v e r s a t i o n s a r e st r u c t u r e d t o f o c u s o n c o r e c o m p e t e n c i e s , bu t m a n a g e r s c a n r e v i e w a t e a m m e m b e r ’ s pe r f o r m a n c e i n s e v e r a l a d d i t i o n a l a r e a s . Lo o k i n g a h e a d , w e w i l l c o n t i n u e c o l l a b o r a t i n g ac r o s s o p e r a t i n g c o m p a n i e s t o s h i f t f r o m tr a d i t i o n a l p e r f o r m a n c e m a n a g e m e n t t o pe r f o r m a n c e d e v e l o p m e n t , a d a p t e d t o e a c h op e r a t i n g c o m p a n y ’ s s y s t e m s . Le a r n i n g a n d D e v e l o p m e n t ( c o n t i n u e d ) 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5454 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q We l i s t e n t o o u r t e a m m e m b e r s t h r o u g h an n u a l s u r v e y s , e m p l o y e e n e t w o r k s , a n d di r e c t f e e d b a c k s o w e c a n i m p r o v e t h e i r ex p e r i e n c e , b u i l d a n e v e n m o r e p r o d u c t i v e wo r k p l a c e a n d s t r e n g t h e n o u r b u s i n e s s . Fe d E x c o n d u c t s a n a n n u a l e n g a g e m e n t su r v e y w h i c h i n c l u d e s o p e n - e n d e d qu e s t i o n s . T h e r e s u l t s o f t h e e n g a g e m e n t su r v e y a r e a g g r e g a t e d a n d c o m m e n t s su m m a r i z e d f o r s e n i o r l e a d e r s u s i n g t e x t an a l y t i c s . T h i s h e l p s i n f o r m c h a n g e s . Fo r i n s t a n c e , a t F e d E x S e r v i c e s i n d i v i d u a l re p o r t s a r e a v a i l a b l e f o r a l l l e a d e r s h i p le v e l s a n d l e a d e r s u s e t h e i r r e s u l t s to d e v e l o p l e a d e r s h i p p l a n s . Ou t s i d e t h e U . S . , a m u l t i - p a r t c u l t u r e in i t i a t i v e i s p r o v i d i n g a d d i t i o n a l c o n n e c t i o n po i n t s f o r F e d E x E x p r e s s I n t e r n a t i o n a l t e a m me m b e r s w i t h o u r c o m p a n y a n d o u r b r a n d . La u n c h e d a s a n i n i t i a t i v e t o e s t a b l i s h a En g a g i n g O u r T e a m M e m b e r s co m m o n c u l t u r e f o l l o w i n g t h e T N T E x p r e s s ac q u i s i t i o n , i t h a s s i n c e e v o l v e d t o i n s p i r e an d m o t i v a t e i n t e r n a t i o n a l t e a m m e m b e r s ar o u n d o u r c u l t u r e . B u i l d i n g o n t h e r e s u l t s of a c u l t u r e s u r v e y a n d a s s e s s m e n t , t h e in i t i a t i v e f o c u s e s o n i n c o r p o r a t i n g F e d E x cu l t u r e i n t o o u r c o m m u n i c a t i o n s , b e h a v i o r s , bu s i n e s s p r o c e s s e s , d e c i s i o n - m a k i n g , re c r u i t i n g , c a r e e r d e v e l o p m e n t , a n d o t h e r as p e c t s o f o u r b u s i n e s s . Co l l e c t i v e l y B a r g a i n e d Ag r e e m e n t s a t F e d E x Th e v a s t m a j o r i t y o f F e d E x e m p l o y e e s do n o t w o r k u n d e r a c o l l e c t i v e l y b a r g a i n e d ag r e e m e n t , a n d F e d E x b e l i e v e s i n co m p e n s a t i n g a n d t r e a t i n g o u r e m p l o y e e s in a f a i r m a n n e r . I n t h e U . S . , a g r o u p o f em p l o y e e s ’ d e c i s i o n t o u n i o n i z e i s t h e i r ow n , a n d F e d E x r e s p e c t s t h a t r i g h t ; ho w e v e r , t h e c o m p a n y ’ s t r a c k r e c o r d w i t h re s p e c t t o e m p l o y e e r e l a t i o n s d e m o n s t r a t e s th a t m o s t o f o u r e m p l o y e e s p r e f e r a d i r e c t re l a t i o n s h i p w i t h t h e c o m p a n y . Th e p i l o t s o f F e d E x E x p r e s s , w h o a r e a sm a l l n u m b e r o f t h e t o t a l e m p l o y e e s a t Fe d E x E x p r e s s , a r e e m p l o y e d u n d e r a co l l e c t i v e b a r g a i n i n g a g r e e m e n t t h a t t o o k ef f e c t o n N o v e m b e r 2 , 2 0 1 5 . T h i s c o l l e c t i v e ba r g a i n i n g a g r e e m e n t i s s c h e d u l e d t o be c o m e a m e n d a b l e i n N o v e m b e r 2 0 2 1 , af t e r a s i x - y e a r t e r m . Wi t h i n F e d E x E x p r e s s I n t e r n a t i o n a l , i t i s al s o c o m m o n f o r e m p l o y e e s t o w o r k u n d e r a c o l l e c t i v e b a r g a i n i n g a g r e e m e n t i n m a n y ma r k e t s . I n p a r t i c u l a r , i n E u r o p e , t h e s o c i a l cl i m a t e i s s u c h t h a t a s u b s t a n t i a l p a r t o f th e n o n - m a n a g e m e n t p o p u l a t i o n i n t h e re g i o n i s c o v e r e d b y c o l l e c t i v e b a r g a i n i n g ag r e e m e n t s . T h e s e a g r e e m e n t s a r e co u n t r y - s p e c i f i c a n d a r e t y p i c a l l y a g r e e d t o wi t h e m p l o y e e r e p r e s e n t a t i v e s . C o l l e c t i v e ba r g a i n i n g a g r e e m e n t s o f t e n r e g u l a t e im p o r t a n t t o p i c s s u c h a s b a s e s a l a r y , al l o w a n c e s , a n d h o l i d a y s . In a d d i t i o n t o F e d E x E x p r e s s I n t e r n a t i o n a l an d o u r p i l o t s a t F e d E x E x p r e s s , F e d E x Su p p l y C h a i n h a s a s m a l l n u m b e r o f em p l o y e e s w h o a r e m e m b e r s o f u n i o n s , an d F e d E x F r e i g h t d r i v e r s a t o n e l o c a t i o n ha v e v o t e d f o r u n i o n r e p r e s e n t a t i o n , b u t ar e n o t c u r r e n t l y s u b j e c t t o a c o l l e c t i v e ba r g a i n i n g a g r e e m e n t . I n t e r n a t i o n a l l y , th e r e a r e s o m e u n i o n i z e d e m p l o y e e s wh o d o n o t f a l l w i t h i n t h e u m b r e l l a o f U. S . l a b o r l a w , a n d a u n i o n h a s b e e n ce r t i f i e d t o r e p r e s e n t o w n e r - d r i v e r s at a F e d E x F r e i g h t f a c i l i t y i n C a n a d a . Co m m u n i c a t i n g O p e r a t i o n a l C h a n g e s Fe d E x i s c o m m i t t e d t o c o m p l i a n c e w i t h a l l re q u i r e d n o t i c e p e r i o d s s e t f o r t h i n t h e U . S . De p a r t m e n t o f L a b o r W o r k e r A d j u s t m e n t an d R e t r a i n i n g N o t i f i c a t i o n A c t ( W A R N ) , lo c a l , s t a t e , a n d c o u n t r y - s p e c i f i c l a w s . We n o t i f y a l l i m p a c t e d t e a m m e m b e r s o f op e r a t i o n a l c h a n g e s a s s o o n a s p r a c t i c a l . Mo r e o v e r , w e p r o v i d e a l l c o l l e c t i v e l y ba r g a i n e d e m p l o y e e s w i t h a c o p y o f t h e i r co l l e c t i v e b a r g a i n i n g a g r e e m e n t . T h e s e em p l o y e e s a l s o h a v e a c c e s s t o a l l o t h e r Fe d E x w o r k r u l e s . F e d E x r e g u l a r l y m e e t s wi t h u n i o n r e p r e s e n t a t i v e s t o d i s c u s s , a n d wh e r e a p p r o p r i a t e t o b a r g a i n , c h a n g e s t o wo r k r u l e s i m p a c t i n g e m p l o y e e s s u b j e c t to a c o l l e c t i v e b a r g a i n i n g a g r e e m e n t . Fe d E x E x p r e s s I n t e r n a t i o n a l i s c o m m i t t e d to c o m p l i a n c e w i t h a l l r e q u i r e d n o t i c e pe r i o d s a n d o t h e r r e g u l a t i o n s r e l a t i n g t o an y o p e r a t i o n a l c h a n g e s o f i t s o r g a n i z a t i o n . Re s t r i c t i o n s a n d r e q u i r e m e n t s d i f f e r p e r re g i o n , a n d w i t h i n a r e g i o n t h e r e a r e di f f e r e n c e s c o u n t r y b y c o u n t r y . E u r o p e i s th e m o s t r e g u l a t e d r e g i o n w i t h i n F e d E x Ex p r e s s I n t e r n a t i o n a l w h i c h m e a n s t h a t in s e v e r a l E u r o p e a n c o u n t r i e s o p e r a t i o n a l ch a n g e s m a y o n l y b e i m p l e m e n t e d a f t e r en g a g e m e n t w i t h r e l e v a n t w o r k s c o u n c i l s an d e m p l o y e e r e p r e s e n t a t i v e s . F e d E x Ex p r e s s I n t e r n a t i o n a l i s f u l l y c o m m i t t e d t o re s p e c t i n g s u c h r e q u i r e m e n t s a n d t h e r e f o r e al l m a n d a t o r y ( m i n i m u m ) n o t i c e p e r i o d s a r e ta k e n i n t o a c c o u n t . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5555 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q At F e d E x , w e b e l i e v e i n t h e p o w e r o f in c l u s i o n . W e a r e c o m m i t t e d t o f o s t e r i n g re s p e c t f u l , s a f e , a n d i n c l u s i v e w o r k p l a c e s th a t c e l e b r a t e t h e u n i q u e c o n t r i b u t i o n s of e a c h i n d i v i d u a l . W i t h o p e r a t i o n s i n th o u s a n d s o f c o m m u n i t i e s a r o u n d t h e wo r l d , o u r d i v e r s e t a l e n t i s e q u i p p e d t o un d e r s t a n d o u r c u s t o m e r s ’ v a r i e d n e e d s . Ev e r y w h e r e w e o p e r a t e , d i v e r s i t y a n d in c l u s i o n c o n n e c t s p e o p l e a n d p o s s i b i l i t i e s to d e l i v e r a b e t t e r f u t u r e f o r t e a m m e m b e r s , cu s t o m e r s , s u p p l i e r s , a n d c o m m u n i t i e s . Ea c h F e d E x o p e r a t i n g c o m p a n y m a i n t a i n s a d i v e r s i t y a n d i n c l u s i o n t e a m t h a t a l s o pa r t i c i p a t e s i n a n e n t e r p r i s e - w i d e D i v e r s i t y & I n c l u s i o n C o r p o r a t e C o u n c i l . M e m b e r s o f th e c o u n c i l s h a r e b e s t p r a c t i c e s a n d s u p p o r t mu l t i c u l t u r a l p r o g r a m s i n t h e c o m p a n i e s an d c o m m u n i t i e s w e s e r v e . T h i s c o u n c i l al i g n s t o i n c r e a s e b u s i n e s s p e r f o r m a n c e , in n o v a t i o n , a n d e m p l o y e e e n g a g e m e n t by f o s t e r i n g a t r u e c u l t u r e o f d i v e r s i t y an d i n c l u s i o n a c r o s s t h e e n t e r p r i s e . Di v e r s i t y a n d I n c l u s i o n Re c r u i t i n g f o r a D i v e r s e W o r k f o r c e Ac r o s s o u r o p e r a t i n g c o m p a n i e s a n d in c o o p e r a t i o n w i t h k e y o r g a n i z a t i o n s , we r e c r u i t c a n d i d a t e s f r o m a v a r i e t y o f ba c k g r o u n d s t o b u i l d a w o r k f o r c e r e f l e c t i v e of t h e w o r l d a n d c o m m u n i t i e s w e s e r v e . Fo r e x a m p l e , w e c o l l a b o r a t e w i t h t h e Na t i o n a l U r b a n L e a g u e , S o c i e t y o f A s i a n Sc i e n t i s t s a n d E n g i n e e r s , S o c i e t y o f Hi s p a n i c P r o f e s s i o n a l E n g i n e e r s , S o c i e t y of W o m e n E n g i n e e r s , a n d o t h e r s t o in c r e a s e o u r d i v e r s e c a n d i d a t e p o o l s th r o u g h t a r g e t e d r e c r u i t m e n t i n i t i a t i v e s . We a l s o e n c o u r a g e o u r t e a m m e m b e r s t o pa r t i c i p a t e i n t h e s e a n d o t h e r o r g a n i z a t i o n s . Fo r e x a m p l e , o n e o f o u r s e n i o r e x e c u t i v e s is c u r r e n t l y t h e N a t i o n a l B o a r d C h a i r o f t h e Na t i o n a l B l a c k M B A A s s o c i a t i o n , a n d F e d E x is a k e y s p o n s o r o f t h e i r a n n u a l c o n f e r e n c e wh i l e a l s o s u p p o r t i n g k e y e v e n t s a n d in i t i a t i v e s o f t h e o r g a n i z a t i o n . W e a l s o ma i n t a i n a v a r i e t y o f h i r i n g p r o g r a m s t o he l p p r o v i d e U . S . m i l i t a r y v e t e r a n s w i t h re w a r d i n g e m p l o y m e n t a s t h e y t r a n s i t i o n to c i v i l i a n l i f e . In t e r n s h i p s a n d M e n t o r i n g Th e F e d E x S e r v i c e s “ C o l l e g e C o n n e c t i o n s ” in t e r n s h i p p r o g r a m c o l l a b o r a t e s w i t h t h e di v e r s i t y a n d i n c l u s i o n t e a m t o e n s u r e th e p i p e l i n e o f s t u d e n t s c o m i n g i n t o Fe d E x i s a s d i v e r s e a s p o s s i b l e . T a r g e t e d re c r u i t i n g e v e n t s r e a c h a n e v e n m o r e di v e r s e p o p u l a t i o n o f A f r i c a n A m e r i c a n a n d Hi s p a n i c s t u d e n t s , i n c l u d i n g e v e n t s a t 1 6 hi s t o r i c a l l y b l a c k c o l l e g e s a n d u n i v e r s i t i e s ; in s t i t u t i o n s w i t h m a n y H i s p a n i c s t u d e n t s ; an d c a r e e r f a i r s a t t h e T h u r g o o d M a r s h a l l Le a d e r s h i p C o n f e r e n c e , N a t i o n a l B l a c k MB A C o n f e r e n c e , a n d o t h e r s . Co l l e g e C o n n e c t i o n s h a s c o n t i n u e d t o g r o w si n c e t h e p r o g r a m ’ s i n c e p t i o n . I n F Y 1 9 , w e re c e i v e d m o r e t h a n 1 6 , 0 0 0 a p p l i c a t i o n s t o fi l l o u r 1 7 0 s u m m e r i n t e r n p o s i t i o n s , 2 , 0 0 0 mo r e a p p l i c a n t s t h a n t h e p r e v i o u s y e a r . Ov e r a l l , t h e p r o g r a m a l l o w s u s t o r e a c h th o u s a n d s o f c a n d i d a t e s a n d i n t e r v i e w m a n y of t h e m r i g h t a t t h e c o n f e r e n c e s w e a t t e n d . We t y p i c a l l y o f f e r a p p r o x i m a t e l y 7 0 % o f in t e r n s f u l l - t i m e e m p l o y m e n t . M i n o r i t y re p r e s e n t a t i o n i n t h e i n t e r n s h i p p r o g r a m is a t 5 0 % , a n d t h e p e r c e n t a g e o f A f r i c a n Am e r i c a n a n d H i s p a n i c i n t e r n s i n c r e a s e d by 5 % f r o m 2 0 1 8 t o 2 0 1 9 . I n a d d i t i o n , to m a k e s u r e o u r i n t e r n s h a v e a p o s i t i v e ex p e r i e n c e a t F e d E x , i n t e r n s a r e p a i r e d w i t h te a m m e m b e r s w h o p r o v i d e f e e d b a c k a n d me n t o r i n g t h r o u g h o u t t h e s u m m e r . Co n n e c t i n g W i t h S t u d e n t s at H i s t o r i c a l l y B l a c k C o l l e g e s an d U n i v e r s i t i e s Fe d E x L o g i s t i c s l a u n c h e d a f i r s t - o f - i t s - ki n d p r o g r a m a t M i s s i s s i p p i V a l l e y S t a t e Un i v e r s i t y , a h i s t o r i c a l l y b l a c k c o l l e g e a n d un i v e r s i t y , w h i c h i n c l u d e d o p e n i n g a s a t e l l i t e of f i c e o n t h e c a m p u s s t a f f e d b y q u a l i f i e d st u d e n t s . T h e p r o g r a m i s d e s i g n e d t o o f f e r em p l o y m e n t o p p o r t u n i t i e s a n d c r e a t e a d i v e r s e p i p e l i n e o f t a l e n t b y a l i g n i n g pr o f e s s i o n a l j o b o p p o r t u n i t i e s f o r s t u d e n t s to s u p p o r t t h e F e d E x L o g i s t i c s c u s t o m s br o k e r a g e o p e r a t i o n . S t u d e n t s h a v e ac c e s s t o p a r t - t i m e e m p l o y m e n t a n d g a i n ex p e r i e n c e w h i l e t h e y a r e i n s c h o o l , w i t h th e p o t e n t i a l f o r f u l l - t i m e e m p l o y m e n t up o n g r a d u a t i o n . Di v e r s i t y S t a r t s a t t h e T o p Th e F e d E x B o a r d o f D i r e c t o r s i n c l u d e s 13 d i r e c t o r s , f o u r o f w h o m a r e w o m e n an d t h r e e o f w h o m a r e e t h n i c a l l y di v e r s e . W o m e n r e p r e s e n t 2 3 % of F e d E x m a n a g e m e n t e m p l o y e e s gl o b a l l y , w h i l e m i n o r i t i e s c o m p r i s e 37 % o f m a n a g e m e n t e m p l o y e e s i n th e U . S . Se e t h e Da t a A p p e n d i x fo r t h e pe r c e n t a g e o f m i n o r i t i e s i n ma n a g e m e n t f r o m F Y 1 7 t o F Y 1 9 in t h e U . S . Al s o d u r i n g F Y 1 9 , F e d E x F r e i g h t f a c i l i t a t e d tw o c a r e e r - r e a d i n e s s o u t r e a c h e v e n t s ca l l e d T h e B o a r d r o o m E x p e r i e n c e a t hi s t o r i c a l l y b l a c k c o l l e g e s a n d u n i v e r s i t i e s . Th e a i m w a s t o c o n t i n u e b u i l d i n g a d i v e r s e ta l e n t p i p e l i n e f o r s u m m e r i n t e r n s h i p s b y pr o v i d i n g e x p o s u r e a n d e x p e r i e n c e i n c a r e e r op p o r t u n i t i e s a t F e d E x F r e i g h t . T h e p r o g r a m wi l l e x p a n d t o H i s p a n i c - s e r v i n g i n s t i t u t i o n s in F Y 2 0 . A D i v e r s e a n d I n c l u s i v e C u l t u r e Ac r o s s o u r o p e r a t i n g c o m p a n i e s , F e d E x te a m m e m b e r s p a r t i c i p a t e i n b u s i n e s s re s o u r c e t e a m s a n d a f f i n i t y g r o u p s t h a t h e l p re c r u i t , d e v e l o p a n d r e t a i n t a l e n t , c r e a t e co n n e c t i o n s , a n d b u i l d c o m m u n i t y t h r o u g h ta r g e t e d p r o g r a m s a n d e v e n t s t h a t a l i g n wi t h b u s i n e s s s t r a t e g i e s f o r m a x i m u m im p a c t . N u m e r o u s n e t w o r k s a r e a v a i l a b l e t o te a m m e m b e r s , i n c l u d i n g , b u t n o t l i m i t e d t o , Wo m e n i n L e a d e r s h i p , B l a c k P r o f e s s i o n a l ’ s Ne t w o r k , A l l - G e n e r a t i o n s , M u l t i - E t h n i c Le a d e r s h i p C o m m u n i t y , A s i a N e t w o r k , LG B T & F r i e n d s , U . S . M i l i t a r y V e t e r a n s , Gr o w i n g P r o f e s s i o n a l s , P a r e n t s W o r k i n g To g e t h e r , a n d m a n y o t h e r s . D u r i n g F Y 1 9 , af f i n i t y g r o u p s s p o n s o r e d a v a r i e t y o f e v e n t s an d s u m m i t s . A n d i n c o n c e r t w i t h t h e bu s i n e s s r e s o u r c e t e a m s , w e h e l d t h e s i x t h an n u a l W o m e n i n L e a d e r s h i p 3 6 0 ° S u m m i t in t w o l o c a t i o n s , a l o n g w i t h 1 1 w a t c h p a r t i e s in 1 0 c o u n t r i e s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5656 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q We b e l i e v e t h a t a c u l t u r a l l y c o m p e t e n t wo r k p l a c e i s o n e w h e r e t e a m m e m b e r s c a n br i n g t h e i r w h o l e s e l v e s t o w o r k b e c a u s e th e w o r k p l a c e h a s t h e r i g h t a c c o u n t a b i l i t y , in f r a s t r u c t u r e , a n d r e s o u r c e s t o f o s t e r a la s t i n g , i n c l u s i v e c u l t u r e. E d u c a t i o n , t r a i n i n g , an d r e g u l a r c o m m u n i c a t i o n s e n c o u r a g e ma n a g e r s a n d i n d i v i d u a l t e a m m e m b e r s to e m b r a c e a s t r a t e g i c m i n d s e t a n d a cu l t u r e w h e r e d i v e r s i t y a n d i n c l u s i o n a r e fu n d a m e n t a l t o t h e o r g a n i z a t i o n a l bo t t o m l i n e . Fo r e x a m p l e , i n 2 0 1 9 F e d E x F r e i g h t r o l l e d ou t t h e D i v e r s i t y & I n c l u s i o n S e r v i c e C e n t e r li a i s o n p r o g r a m , w h i c h e m p o w e r s t a l e n t e d an d c u l t u r e - d r i v e n t e a m m e m b e r s t o re i n f o r c e t h e d i v e r s i t y a n d i n c l u s i o n s t r a t e g y in t h e F e d E x F r e i g h t n e t w o r k . T h i s p r o g r a m co n n e c t s d i v e r s i t y a n d i n c l u s i o n i n i t i a t i v e s to f r o n t l i n e t e a m m e m b e r s w h i l e p r o v i d i n g un i q u e o p p o r t u n i t i e s t o d e v e l o p l e a d e r s i n th e c o m p a n y . Fe d E x G r o u n d l a u n c h e d t w o n e w v i d e o s in F Y 1 9 w h i c h f e a t u r e d t e a m m e m b e r s il l u s t r a t i n g h o w t h e c o m p a n y m a i n t a i n s a d i v e r s e a n d i n c l u s i v e c u l t u r e a n d ex p l o r i n g w h a t i n c l u s i o n m e a n s . T h e s e vi d e o s s u p p l e m e n t t h e e x i s t i n g I n c l u s i v e Wo r k p l a c e L e a r n i n g M a p c o u r s e a n d o t h e r re s o u r c e s . F e d E x G r o u n d a l s o r e c o g n i z e d te a m m e m b e r s a n d f u n c t i o n a l a r e a s w i t h 61 I n c l u s i v e L e a d e r s h i p A w a r d s . T h i s a n n u a l ev e n t i s p a r t o f a n o n g o i n g p r o g r a m t h a t re c o g n i z e s t h o s e w h o h a v e d e m o n s t r a t e d co m m i t m e n t t o a n i n c l u s i v e w o r k p l a c e cu l t u r e . A l s o d u r i n g t h e y e a r , t h e F e d E x Gr o u n d E m p l o y e e N e t w o r k C o u n c i l in i t i a t i v e , w h i c h a l i g n s e m p l o y e e n e t w o r k s fo r s t r o n g d i v e r s i t y a n d i n c l u s i o n o u t c o m e s , we l c o m e d t w o n e w e m p l o y e e n e t w o r k s – Me n L e a d i n g I n c l u s i v e l y a n d e n A B L E Ne t w o r k . F e d E x G r o u n d n o w h a s 1 1 em p l o y e e n e t w o r k s t h a t s p o n s o r e d m o r e th a n 3 5 e v e n t s d u r i n g t h e y e a r t o e n g a g e te a m m e m b e r s i n l e v e r a g i n g d i v e r s i t y a n d in c l u s i o n f o r n e t w o r k i n g , c a r e e r b u i l d i n g , an d b u s i n e s s o p t i m i z a t i o n . Du r i n g F Y 1 9 , F e d E x O f f i c e i m p l e m e n t e d a n u m b e r o f p r o g r a m s t o f o s t e r g r e a t e r di v e r s i t y a n d i n c l u s i o n a w a r e n e s s , im p l e m e n t a t i o n , a n d t r a c k i n g : • D i v e r s i t y a n d i n c l u s i o n a w a r e n e s s ro a d m a p a n d m e s s a g e m a p f o r c o n s i s t e n t me s s a g i n g • U p d a t e s t o o r i e n t a t i o n , j o b d e s c r i p t i o n an d t e a m m e m b e r h a n d b o o k r e s o u r c e s to e m p h a s i z e d i v e r s i t y a n d i n c l u s i o n • F e d E x O n e i n t r a n e t s i t e w i t h m a t e r i a l s to f u r t h e r t e a m m e m b e r u n d e r s t a n d i n g of h o w t o a p p l y d i v e r s i t y a n d i n c l u s i o n pr i n c i p l e s • D i v e r s i t y a n d i n c l u s i o n o v e r v i e w v i d e o ad d e d t o n e w e m p l o y e e o r i e n t a t i o n s • D i v e r s i t y a n d i n c l u s i o n s t r a t e g i e s an d t o o l s a d d e d t o t a l e n t r e v i e w a n d pe r f o r m a n c e m a n a g e m e n t • I n c l u s i v e l e a d e r s h i p a n d b i a s t r a i n i n g de l i v e r e d t o a l l h u m a n r e s o u r c e s de p a r t m e n t s • C o u r a g e o u s C o n v e r s a t i o n s , a t r a i n i n g se s s i o n t o h e l p l e a d e r s l e a r n h o w t o na v i g a t e s e n s i t i v e c o n v e r s a t i o n s . Se e t h e Da t a A p p e n d i x f o r : • F e d E x g l o b a l h e a d c o u n t b y g e n d e r • U . S . p e r c e n t w o r k f o r c e d i v e r s i t y • U . S . p e r c e n t g e n e r a t i o n a l d i v e r s i t y Di v e r s i t y a n d I n c l u s i o n ( c o n t i n u e d ) 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5757 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q He a l t h a n d W e l l n e s s We a r e c o m m i t t e d t o s u p p o r t i n g t h e ph y s i c a l a n d b e h a v i o r a l h e a l t h a n d w e l l - be i n g o f o u r t e a m m e m b e r s a n d t h e i r fa m i l i e s b y p r o v i d i n g a n a r r a y o f p r o g r a m s th a t h e l p o u r p e o p l e a n d t h e i r l o v e d o n e s st a y a t t h e i r b e s t l e v e l o f h e a l t h , l i f e l o n g . In t u r n , t h i s a l l o w s o u r t e a m m e m b e r s t o de l i v e r t h e b e s t s e r v i c e f o r o u r c u s t o m e r s . Ac h i e v i n g t h e b e s t h e a l t h o u t c o m e s f o r o u r pl a n m e m b e r s d i r e c t l y r e d u c e s h e a l t h c a r e co s t s f o r o u r b u s i n e s s . Hi g h - Q u a l i t y , A f f o r d a b l e B e n e f i t s Ou r t o t a l b e n e f i t s p a c k a g e f o r t e a m me m b e r s i n c l u d e s c o m p e t i t i v e a n d , i n m a n y ca s e s , i n n o v a t i v e h e a l t h b e n e f i t s f o r e l i g i b l e fu l l - t i m e a n d p a r t - t i m e t e a m m e m b e r s a n d th e i r d e p e n d e n t s . I n t h e U . S . , w h e r e w e ha v e a p p r o x i m a t e l y 2 2 0 , 0 0 0 p a r t i c i p a t i n g te a m m e m b e r s , w e c o v e r m o r e t h a n 7 0 % of t o t a l e l i g i b l e h e a l t h a n d d i s a b i l i t y c o s t s fo r p a r t - a n d f u l l - t i m e e m p l o y e e s a t t h e pl a n l e v e l . T h i s s e t o f s e r v i c e s i n c l u d e s me d i c a l , b e h a v i o r a l , d e n t a l , v i s i o n , a n d ph a r m a c y c o v e r a g e w i t h f l e x i b l e o p t i o n s f o r ea c h . A c c o r d i n g t o t h e I B M W a t s o n H e a l t h da t a b a s e , t h e o u t - o f - p o c k e t c o s t s f o r F e d E x te a m m e m b e r s a r e l o w e r t h a n a t m o s t ot h e r c o m p a n i e s . I n a d d i t i o n , p a r t i c i p a t i n g Te a m M e m b e r Q u a l i t y o f L i f e 36 0 % te a m m e m b e r u s e o f t e l e h e a l t h in c r e a s e d b y 3 6 0 % i n F Y 1 9 pa r t - t i m e a n d f u l l - t i m e t e a m m e m b e r s a r e el i g i b l e f o r h e a l t h r e i m b u r s e m e n t a c c o u n t s , em p l o y e e a s s i s t a n c e c o u n s e l i n g , f r e e ge n e r i c p r e s c r i p t i o n c o v e r a g e , c o m p a n y - pa i d l i f e i n s u r a n c e , a n d m a n y o t h e r b e n e f i t s . Ac c e s s t o H e a l t h c a r e Te a m m e m b e r s a r e i n c r e a s i n g l y u s i n g te l e h e a l t h t o o l s t o c o n n e c t w i t h m e d i c a l pr o f e s s i o n a l s f o r p e r s o n a l i z e d h e a l t h c a r e , re m o t e l y f r o m t h e i r m o b i l e d e v i c e s o r co m p u t e r s . F r o m F Y 1 8 t o F Y 1 9 , o u r t e a m me m b e r s ’ u s e o f t e l e h e a l t h j u m p e d 3 6 0 % an d , i n 2 0 2 0 , t e l e h e a l t h a c c e s s b e c a m e fr e e o f c h a r g e . A l o n g w i t h o u r 2 4 - h o u r nu r s e l i n e , n e a r - s i t e h e a l t h c a r e f a c i l i t i e s – s u c h a s t h e o n e s c l o s e t o o u r F e d E x Ex p r e s s h e a d q u a r t e r s , M e m p h i s h u b , a n d in I r v i n g , T e x a s – a s s i s t a n c e w i t h s e c o n d op i n i o n s , i n t e g r a t e d p e r s o n a l h e a l t h t e a m s , a m e d i c a l d e c i s i o n s u p p o r t g r o u p , a n d ti e r e d a c c e s s n e t w o r k s , o u r t e a m m e m b e r s ha v e a v a r i e t y o f f l e x i b l e o p t i o n s f o r t h e i r he a l t h c a r e , w h e t h e r t h e y l i v e i n r u r a l a r e a s or l a r g e c i t i e s . T e a m m e m b e r s c a n a l s o u s e a d i g i t a l n a v i g a t i o n t o o l t o f i n d d o c t o r s , s e e ac c o u n t b a l a n c e s , a n d g e t o t h e r h e a l t h c a r e in f o r m a t i o n o n t h e i r m o b i l e d e v i c e s . F e d E x is a m o n g a n e s t i m a t e d 4 0 % o f l a r g e em p l o y e r s t h a t o f f e r t h i s c o n v e n i e n c e . Su p p o r t W i t h W o r k - L i f e B a l a n c e an d M a j o r E v e n t s In a d d i t i o n t o f a m i l y - f r i e n d l y b e n e f i t s s u c h as p a i d m a t e r n i t y a n d p a t e r n i t y l e a v e a n d fi n a n c i a l a s s i s t a n c e w i t h a d o p t i o n s , F e d E x of f e r s a W o r k - L i f e B a l a n c e P r o g r a m t o a l l U. S . t e a m m e m b e r s . M e m b e r s c a n a c c e s s sp e c i a l i s t s a n d o n l i n e r e s o u r c e s f o r a d v i c e an d s u p p o r t o n c o m m o n l i f e e v e n t s a n d ch a l l e n g e s , s u c h a s p a r e n t i n g , c h i l d c a r e , an d f i n a n c i a l m a t t e r s . I n 2 0 1 9 , a t o t a l o f 14 6 , 8 4 7 t e a m m e m b e r s – 4 5 % o f e l i g i b l e U. S . - b a s e d t e a m m e m b e r s – p a r t i c i p a t e d in w o r k - l i f e b a l a n c e p r o g r a m s . Em p l o y e e A s s i s t a n c e P r o g r a m Pe o p l e H e l p o f f e r s c o n f i d e n t i a l c o u n s e l i n g se r v i c e s t o e m p l o y e e s , e l i g i b l e d e p e n d e n t s , an d a l l h o u s e h o l d m e m b e r s , r e g a r d l e s s of i f t h e y a r e p a r t i c i p a t i n g p l a n m e m b e r s , 24 h o u r s a d a y , 3 6 5 d a y s a y e a r . S e r v i c e s pr o v i d e d i n c l u d e s u n l i m i t e d t e l e p h o n e co n s u l t a t i o n s w i t h a l i c e n s e d c l i n i c i a n to e x p l o r e t r e a t m e n t o p t i o n s , i d e n t i f y re s o u r c e s , a n d d e v e l o p a c t i o n p l a n s . In a d d i t i o n t o c o n s u l t a t i o n s , e d u c a t i o n a l of f e r i n g s s u c h a s w e b c a s t s o n v a r i o u s to p i c s , o n l i n e p e r s o n a l h e a l t h p r o g r a m s , an d w e l l n e s s s e m i n a r s a r e a v a i l a b l e . We l l n e s s a n d S t r e s s R e d u c t i o n Te a m m e m b e r w e l l n e s s p r o g r a m s , i n c l u d i n g he a l t h y w e i g h t m a n a g e m e n t a n d t o b a c c o ce s s a t i o n p r o g r a m s , n u t r i t i o n i s t s u p p o r t , st r e s s m a n a g e m e n t c l a s s e s , a n d o t h e r re s o u r c e s , r e f l e c t o u r h o l i s t i c a p p r o a c h to s u p p o r t i n g w e l l - b e i n g . O t h e r w e l l n e s s of f e r i n g s a t s o m e o p e r a t i n g c o m p a n i e s in c l u d e f r e e o n - s i t e f l u s h o t s , o n - s i t e ma m m o g r a m s , a n d f i t n e s s c h a l l e n g e s . Te a m m e m b e r s c a n a l s o a c c e s s L i f e C a r e fo r g u i d a n c e n a v i g a t i n g b o t h b i g a n d s m a l l ev e n t s , s u c h a s f i n d i n g c h i l d c a r e , h a n d l i n g th e d e a t h o f a p a r e n t , o r b u y i n g a c a r . Ot h e r a v a i l a b l e r e s o u r c e s t o h e l p r e d u c e li f e ’ s s t r e s s o r s i n c l u d e l e g a l a s s i s t a n c e , id e n t i t y t h e f t p r o t e c t i o n , a n d h o m e a n d au t o i n s u r a n c e . At F e d E x , w e b e l i e v e o u r s u c c e s s d e p e n d s o n t h e t a l e n t , d e d i c a t i o n , an d w e l l - b e i n g o f o u r p e o p l e . P r o v i d i n g t h e m w i t h c o m p e t i t i v e he a l t h c a r e , w e l l n e s s , r e t i r e m e n t , a n d o t h e r b e n e f i t s s u p p o r t s o u r t e a m me m b e r s ’ q u a l i t y o f l i f e a n d e n a b l e s t h e m t o p e r f o r m a t t h e i r b e s t . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5858 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Te a m M e m b e r Q u a l i t y o f L i f e ( c o n t i n u e d ) Co m p e t i t i v e , E q u i t a b l e P a y Ac r o s s o u r o r g a n i z a t i o n , F e d E x i s co m m i t t e d t o p r o v i d i n g a c o m p e t i t i v e w a g e to a l l e m p l o y e e s . E v e r y F e d E x c o m p a n y co n d u c t s p e r i o d i c b e n c h m a r k i n g a n a l y s e s to e n s u r e o u r p a y r e m a i n s c o m p e t i t i v e . In a d d i t i o n , e a c h F e d E x c o m p a n y a s s e s s e s in t e r n a l p a y e q u i t y p e r i o d i c a l l y . I n e a c h p a y an a l y s i s , w e a d j u s t f o r j o b t e n u r e , r e g i o n , pe r f o r m a n c e , a n d o t h e r v a r i a b l e s t h a t c a n in f l u e n c e p a y o v e r t i m e . Sa v i n g f o r t h e F u t u r e Fe d E x o f f e r s p e n s i o n a n d 4 0 1 ( k ) p l a n s to e l i g i b l e U . S . t e a m m e m b e r s . T h e p e n s i o n pl a n s a r e c o m p l e t e l y f u n d e d b y F e d E x a n d th e 4 0 1 ( k ) p l a n s a r e p a r t i a l l y f u n d e d b y t h e co m p a n y t h r o u g h m a t c h i n g c o n t r i b u t i o n s . In F Y 1 9 , 9 1 % o f U . S . - b a s e d t e a m m e m b e r s pa r t i c i p a t e d i n o u r 4 0 1 ( k ) p l a n s . T o i n c r e a s e re t i r e m e n t p l a n p a r t i c i p a t i o n , w e p a r t i c i p a t e d in 1 8 b e n e f i t s f a i r s i n F Y 1 9 , a n d r e a c h e d mo r e t h a n 2 2 , 0 0 0 e m p l o y e e s a n d s p o u s e s . We a l s o f a c i l i t a t e d 1 2 3 r e t i r e m e n t e d u c a t i o n se m i n a r s t h a t w e r e a t t e n d e d b y o v e r 7 , 8 0 0 te a m m e m b e r s . In F Y 1 9 w e m a d e c o n t r i b u t i o n s o f $ 1 b i l l i o n to o u r U . S . p e n s i o n p l a n s – a m o n g t h e b e s t fu n d e d i n t h e U . S . F e d E x r e c e n t l y c l o s e d th e U . S . d e f i n e d b e n e f i t p e n s i o n p l a n s to n e w n o n - u n i o n e m p l o y e e s h i r e d o n o r af t e r J a n u a r y 1 , 2 0 2 0 . T h e p e n s i o n p l a n s wi l l r e m a i n o p e n t o e l i g i b l e e m p l o y e e s wh o w e r e h i r e d p r i o r t o J a n u a r y 1 , 2 0 2 0 . Ef f e c t i v e J a n u a r y 1 , 2 0 2 1 , w e w i l l i n t r o d u c e an a l l - 4 0 1 ( k ) p l a n r e t i r e m e n t b e n e f i t s t r u c t u r e wi t h a h i g h e r c o m p a n y m a t c h o f u p t o 8 % fo r e l i g i b l e e m p l o y e e s a c r o s s a l l U . S . - b a s e d Fe d E x c o m p a n i e s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 5959 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6060En v i r o n m e n t Mu l t i p l y i n g E f f i c i e n c i e s 60603. 1 m We a v o i d e d m o r e t h a n 3 . 1 m i l l i o n m e t r i c t o n s of C O 2e e m i s s i o n s i n F Y 1 9 f r o m e n t e r p r i s e - w i d e fu e l - a n d e n e r g y - s a v i n g i n i t i a t i v e s . At F e d E x , w e a r e p r o u d o f o u r a b i l i t y t o c o n n e c t pe o p l e a n d p o s s i b i l i t i e s a r o u n d t h e w o r l d , a n d t o do s o r e s p o n s i b l y a n d r e s o u r c e f u l l y . W i t h i n o u r ow n o p e r a t i o n s , i n n o v a t i o n i s c e n t r a l t o m u l t i p l y i n g ef f i c i e n c i e s , r e d u c i n g o u r e n v i r o n m e n t a l i m p a c t s , a n d cr e a t i n g v a l u e f o r o u r b u s i n e s s a n d o u r s t a k e h o l d e r s . Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6161 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Ou r A p p r o a c h – R e d u c e , R e p l a c e , R e v o l u t i o n i z e Ac r o s s t h e F e d E x o r g a n i z a t i o n , o u r Re d u c e , R e p l a c e , R e v o l u t i o n i z e a p p r o a c h gu i d e s e n v i r o n m e n t a l e f f o r t s t o d r i v e t h e re s p o n s i b l e a n d e f f i c i e n t u s e o f r e s o u r c e s , op t i m i z e o u r b u s i n e s s , l o w e r c o s t s , a n d de l i v e r v a l u e i n f o u r k e y a r e a s : • A i r c r a f t e f f i c i e n c y • V e h i c l e e f f i c i e n c y • S u s t a i n a b l e f a c i l i t i e s • S u s t a i n a b l e m a t e r i a l s a n d r e c y c l i n g In e a c h o f t h e s e a r e a s , a p h i l o s o p h y we c a l l P r a c t i c a l S u s t a i n a b i l i t y h e l p s u s id e n t i f y t h e r i g h t i n i t i a t i v e s t o a d d r e s s o u r ma t e r i a l i s s u e s , g u i d e d b y i n p u t f r o m t h e ex p e r t s o n o u r S u s t a i n a b i l i t y I m p a c t T e a m s (S I T s ) . P r a c t i c a l S u s t a i n a b i l i t y e m p h a s i z e s op p o r t u n i t i e s t o m u l t i p l y e f f i c i e n c i e s , mi n i m i z e i m p a c t s a n d a p p l y i n n o v a t i v e so l u t i o n s t h a t o p t i m i z e o u r b u s i n e s s . Th i s m e a n s c o m m i t t i n g t o o u r l o n g - t e r m pe r f o r m a n c e , t o t r a n s p a r e n c y i n s h a r i n g ou r p r o g r e s s , t o i n n o v a t i o n i n p r o d u c t s an d o p e r a t i o n s , a n d t o l e a d e r s h i p i n n e x t - ge n e r a t i o n s o l u t i o n s a n d p o l i c i e s w i t h th e p o w e r t o t r a n s f o r m t h e i n d u s t r y an d b e n e f i t s o c i e t y . Se e Ou r C S R S t r a t e g y f o r m o r e i n f o r m a t i o n ab o u t o u r m a t e r i a l i s s u e s . F o r s o m e o f th e w a y s w e a r e i n n o v a t i n g t o r e d u c e en v i r o n m e n t a l i m p a c t s a s s o c i a t e d w i t h la s t - m i l e d e l i v e r y , u r b a n m o b i l i t y , a n d o t h e r ch a l l e n g e s , s e e t h e Dr i v i n g I n n o v a t i o n se c t i o n i n t h e E c o n o m y c h a p t e r . Th r o u g h o u t o u r g l o b a l e n t e r p r i s e , t e a m me m b e r s p l a y k e y r o l e s i n i m p l e m e n t i n g ou r s u s t a i n a b i l i t y s t r a t e g y a n d a c h i e v i n g o u r go a l s . A v a r i e t y o f i n t e r n a l p r o g r a m s p r o v i d e av e n u e s f o r F e d E x t e a m m e m b e r s t o h e l p ad v a n c e o u r c o n t i n u e d p r o g r e s s a t r e d u c i n g fu e l e m i s s i o n s , e n e r g y u s e , a n d w a s t e in t h e w o r k p l a c e . A c r o s s t h e e n t e r p r i s e , ou r l o n g s t a n d i n g Q D M a p p r o a c h d r i v e s co n t i n u o u s i m p r o v e m e n t , f o s t e r i n g q u a l i t y an d e f f i c i e n c y i n e v e r y t h i n g w e d o . At t h e o p e r a t i n g c o m p a n y l e v e l , e x a m p l e s in c l u d e F e d E x ® F u e l S e n s e a n d E c o D r i v e at F e d E x E x p r e s s , E n e r g y W a t c h a t F e d E x Fr e i g h t , a n d E a r t h S m a r t C h a m p i o n s a t Fe d E x G r o u n d . Co l l e c t i v e l y , o u r s u s t a i n a b i l i t y e f f o r t s ha v e c o n t r i b u t e d t o a n a p p r o x i m a t e l y 40 % r e d u c t i o n i n C O 2 e m i s s i o n s i n t e n s i t y ac r o s s t h e e n t e r p r i s e f r o m F Y 0 9 t o F Y 1 9 , a p e r i o d i n w h i c h r e v e n u e g r e w b y 9 6 % . 40 % de c r e a s e i n C O 2 e m i s s i o n s in t e n s i t y ( o n a r e v e n u e b a s i s ) si n c e F Y 0 9 R e d u c e Mi n i m i z e o r e l i m i n a t e i m p a c t s fr o m a c t i v i t i e s a n d o p e r a t i o n s . R e p l a c e Ap p l y t h e r i g h t s o l u t i o n s i n t h e ri g h t a p p l i c a t i o n s . R e v o l u t i o n i z e Di s c o v e r a n d u t i l i z e c u t t i n g - e d g e te c h n o l o g i e s a n d s o l u t i o n s . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6262 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x En e r g y a n d G H G E m i s s i o n R e d u c t i o n Th e f u e l u s e d t o p o w e r t h i s f l e e t r e p r e s e n t s a s i g n i f i c a n t o p e r a t i o n a l c o s t , a s w e l l a s ou r m o s t m a t e r i a l e n v i r o n m e n t a l i m p a c t , ac c o u n t i n g f o r a l m o s t 6 % o f o p e r a t i n g ex p e n s e s a n d 9 2 % o f o u r e m i s s i o n s fo o t p r i n t i n F Y 1 9 . Ou r c o n t i n u e d g r o w t h m e a n s w e m u s t s e e k ne w a p p r o a c h e s a n d a v a i l a b l e t e c h n o l o g i e s to o p t i m i z e e f f i c i e n c y i n o u r v e h i c l e s , ai r c r a f t , a n d f a c i l i t i e s . T h r o u g h t h e s e e f f o r t s we h a v e d e c r e a s e d o u r G H G ( g r e e n h o u s e ga s ) e m i s s i o n s o n a g r o s s r e v e n u e b a s i s a n d ad o p t e d a n u m b e r o f s t r a t e g i e s t o i m p r o v e ef f i c i e n c y e v e n f u r t h e r : • S e t t i n g a m b i t i o u s f u e l e f f i c i e n c y a n d em i s s i o n r e d u c t i o n t a r g e t s . • M o d e r n i z i n g o u r a i r c r a f t a n d v e h i c l e f l e e t . • I n c o r p o r a t i n g a l t e r n a t i v e f u e l s a n d em e r g i n g t e c h n o l o g i e s i n t o o u r fl e e t a n d f a c i l i t i e s . • U s i n g m o r e e f f i c i e n t p u r c h a s e d tr a n s p o r t a t i o n , i n c l u d i n g i n t e r l i n e co m m e r c i a l a i r c a r r i e r a n d i n t e r m o d a l ra i l t r a n s p o r t . • E n g a g i n g t e a m m e m b e r s a n d c u s t o m e r s in e n e r g y e f f i c i e n c y i n i t i a t i v e s . • A d v o c a t i n g f o r r e g u l a t o r y a n d p o l i c y ch a n g e s t h a t s u p p o r t e m i s s i o n s re d u c t i o n , e f f i c i e n c y i m p r o v e m e n t s , an d c l e a n e r t e c h n o l o g y . We a r e c o m m i t t e d t o o p e n l y s h a r i n g ou r p r o g r e s s o n r e d u c i n g e m i s s i o n s . In 2 0 1 9 , F e d E x r e c e i v e d a n A - ( L e a d e r s h i p le v e l ) s c o r e o n C D P C l i m a t e C h a n g e Di s c l o s u r e r a n k i n g f o r s u s t a i n a b i l i t y a n d em i s s i o n s m a n a g e m e n t e f f o r t s , u p f r o m B/ M a n a g e m e n t l e v e l i n 2 0 1 8 . F o r m o r e de t a i l a b o u t o u r e n e r g y e f f i c i e n c y a n d em i s s i o n r e d u c t i o n p r o g r a m s , s e e t h e la t e s t Fe d E x C D P r e s p o n s e . 3, 1 4 0 , 2 9 9 me t r i c t o n s o f C O 2e e m i s s i o n s av o i d e d f r o m e n t e r p r i s e - w i d e fu e l - a n d e n e r g y - s a v i n g in i t i a t i v e s i n F Y 1 9 * FY 1 9 T r a n s p o r t a t i o n E f f i c i e n c y G a i n s a n d C o s t S a v i n g s Fe d E x I n i t i a t i v e s FY 1 9 C o s t S a v i n g s E s t i m a t e s F Y 1 9 E m i s s i o n s A v o i d e d (m e t r i c t o n s C O 2e) Ai r c r a f t f l e e t m o d e r n i z a t i o n , F e d E x ® F u e l S e n s e o p e r a t i o n a l im p r o v e m e n t s $5 5 3 m 2 , 4 1 0 , 2 7 0 Fu e l - e f f i c i e n t d r i v i n g , v e h i c l e t e c h n o l o g y i m p r o v e m e n t s , al t e r n a t i v e f u e l u s a g e , e l e c t r i c v e h i c l e s a t F e d E x E x p r e s s $7 6 m 2 5 5 , 6 6 6 In t e r m o d a l r a i l t r a n s p o r t a t F e d E x F r e i g h t $ 8 4 m 2 8 1 , 2 7 8 * I n c l u d e s o n - s i t e s o l a r , b u i l d i n g l i g h t i n g r e t r o f i t s , F e d E x F u e l S e n s e , a i r c r a f t f l e e t m o d e r n i z a t i o n , F e d E x E x p r e s s v e h i c l e e f f i c ie n c y , a n d F e d E x F r e i g h t i n t e r m o d a l r a i l u s a g e Fe d E x o p e r a t e s a f l e e t o f 6 7 9 a i r c r a f t a n d m o r e t h a n 1 8 0 , 0 0 0 ow n e d a n d c o n t r a c t e d o n - r o a d a n d n o n - r o a d v e h i c l e s , i n c l u d i n g so m e 8 0 , 0 0 0 c o m p a n y - o w n e d v e h i c l e s o v e r w h i c h w e h a v e op e r a t i o n a l c o n t r o l . Se e t h e Da t a A p p e n d i x f o r F Y 1 9 a n d ye a r - o v e r - y e a r r e s u l t s o n : • D i r e c t a n d i n d i r e c t e n e r g y c o n s u m p t i o n • D i r e c t a n d i n d i r e c t G H G e m i s s i o n s • E m i s s i o n s i n t e n s i t y • O t h e r s i g n i f i c a n t a i r p o l l u t a n t s • F u e l , e n e r g y , e m i s s i o n s s a v i n g s $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Ai r c r a f t E f f i c i e n c y Go a l : Re d u c e a i r c r a f t e m i s s i o n s i n t e n s i t y by 3 0 % f r o m a 2 0 0 5 b a s e l i n e b y 2 0 2 0 . Pr o g r e s s : 24 % r e d u c t i o n s i n c e 2 0 0 5 b a s e l i n e . Go a l : Ob t a i n 3 0 % o f j e t f u e l f r o m a l t e r n a t i v e fu e l s b y 2 0 3 0 . Pr o g r e s s : Th e f i r s t d e l i v e r y o f a l t e r n a t i v e j e t f u e l i s an t i c i p a t e d i n t h e s e c o n d h a l f o f 2 0 2 0 . En s u r i n g t h a t t h e n e a r l y 7 0 0 a i r c r a f t i n ou r f l e e t o p e r a t e a s e f f i c i e n t l y a s p o s s i b l e re q u i r e s a c o m b i n a t i o n o f s t r a t e g i e s f r o m ea c h p a r t o f o u r a p p r o a c h : R e d u c e , R e p l a c e , an d R e v o l u t i o n i z e . W e r e d u c e f u e l u s e i n fl i g h t o p e r a t i o n s t h r o u g h t h e F e d E x ® Fu e l Se n s e p r o g r a m , r e p l a c e a n d m o d e r n i z e ou r p l a n e s w i t h m o r e e f f i c i e n t a i r c r a f t , a n d re v o l u t i o n i z e o u r o p e r a t i o n s w i t h a l t e r n a t i v e fu e l s a n d i n d u s t r y - l e a d i n g t e c h n o l o g i e s . In F Y 1 9 , t h i s a p p r o a c h a c h i e v e d s t r o n g re s u l t s . O u r a i r c r a f t m o d e r n i z a t i o n a n d F e d E x Fu e l S e n s e p r o g r a m s s a v e d m o r e t h a n 2 5 0 mi l l i o n g a l l o n s o f f u e l a n d a v o i d e d m o r e t h a n 2. 4 1 m i l l i o n m e t r i c t o n s o f C O 2e e m i s s i o n s . In a d d i t i o n , w h e r e a p p r o p r i a t e , w e u s e in t e r l i n e c o m m e r c i a l a i r c a r r i e r t r a n s p o r t t o ma x i m i z e s y s t e m a n d n e t w o r k e f f i c i e n c y , wh i c h i n t u r n r e d u c e s f u e l u s e , e m i s s i o n s , an d c o s t s . T h i s i n v o l v e s c o l l a b o r a t i n g w i t h ot h e r a i r l i n e s t o c a r r y F e d E x p a c k a g e s o n ro u t e s w h e r e o u r a i r c r a f t h a v e l e s s t h a n a fu l l l o a d , m a k i n g o u r a i r o p e r a t i o n s i n t h o s e re g i o n s m o r e e f f i c i e n t . FY 1 9 A i r c r a f t M o d e r n i z a t i o n an d F e d E x F u e l S e n s e P r o g r a m s R e d u c e Mi n i m i z e o r e l i m i n a t e i m p a c t s an d f u e l u s e f r o m f l i g h t op e r a t i o n s t h r o u g h t h e F e d E x ® Fu e l S e n s e p r o g r a m . R e p l a c e Mo d e r n i z e o u r p l a n e s w i t h m o r e ef f i c i e n t a i r c r a f t . R e v o l u t i o n i z e Ut i l i z e a l t e r n a t i v e f u e l s a n d in d u s t r y - l e a d i n g t e c h n o l o g i e s . Co m m i t m e n t t o S u s t a i n a b l e A v i a t i o n a n d C o m m u n i t y I n v e s t m e n t As a l w a y s , F e d E x r e m a i n s c o m m i t t e d t o e f f o r t s w i t h t h e p o t e n t i a l t o m a k e a v i a t i o n mo r e s u s t a i n a b l e . F o r t h e l a s t s e v e r a l y e a r s , w e h a v e p a r t i c i p a t e d i n t h e e f f o r t t o de v e l o p t h e C a r b o n O f f s e t t i n g a n d R e d u ct i o n S c h e m e f o r I n t e r n a t i o n a l A v i a t i o n (C O R S I A ) p r o g r a m a l o n g s i d e o u r i n d u s t r y a s s o c i a t i o n . C O R S I A h a s b e e n a d o p t e d by t h e I n t e r n a t i o n a l C i v i l A v i a t i o n O r g a n i z a t i o n ( I C A O ) , a s p e c i a l i z e d a g e n c y o f th e U n i t e d N a t i o n s w i t h t h e a u t h o r i t y t o e n f o r c e t h e p r o v i s i o n s o f t h e p r o g r a m . It w i l l c o m p l e m e n t t h e a v i a t i o n i n d u s t r y ’ s m u l t i - p r o n g e d s t r a t e g y , w h i c h i n c l u d e s de v e l o p m e n t o f a l t e r n a t i v e f u e l s t o r e d u c e e m i s s i o n s o n a l i f e c y c l e b a s i s a n d t h e ad v a n c e m e n t o f e n g i n e a n d a i r f r a m e t e ch n o l o g y t o i m p r o v e e f f i c i e n c y . CO R S I A i s d e s i g n e d t o a i d i n a c h i e v i n g t h e i n t e r n a t i o n a l a v i a t i o n i n d u s t r y ’ s g o a l o f ca r b o n n e u t r a l g r o w t h s t a r t i n g i n 2 0 2 0 , al o n g w i t h o t h e r r e d u c t i o n m e a s u r e s , s u c h as i n f r a s t r u c t u r e u p g r a d e s , t e c h n o l o g y , op e r a t i o n s , a n d s u s t a i n a b l e a v i a t i o n f u e l . In 2 0 1 9 , w e b e g a n t r a c k i n g o u r e m i s s i o n s f r o m i n t e r n a t i o n a l f l i g h t s i n a c c o r d a n c e wi t h t h e r e q u i r e m e n t s o f C O R S I A , a n d w e w i l l d o s o a g a i n i n 2 0 2 0 . O u r d a t a , al o n g w i t h t h a t f r o m o t h e r a i r l i n e s , w i l l b e us e d t o s e t t h e i n d u s t r y ’ s 2 0 2 0 e m i s s i o n s ba s e l i n e . B e g i n n i n g i n 2 0 2 1 , F e d E x a n d o t h e r a i r l i n e s s u b j e c t t o t h e r e q u i r e m e n t s of C O R S I A w i l l b e r e s p o n s i b l e f o r p u r c h a s i n g a n d r e t i r i n g c a r b o n c r e d i t s t o o f f s e t em i s s i o n s i n e x c e s s o f t h e b a s e l i n e s e t i n 2 0 2 0 . CO R S I A p r o v i d e s o p p o r t u n i t i e s f o r m o r e i n v e s t m e n t i n p r o j e c t s t h a t p r o v i d e co - b e n e f i t s . T h e p r o j e c t s t o b e s u p p o r t e d b y F e d E x w i l l d e l i v e r b e n e f i t s i n t h e co m m u n i t i e s w h e r e t h e y a r e i m p l e m e n t e d , s u c h a s i n v e s t m e n t i n c a p t u r i n g m e t h a n e fr o m l a n d f i l l s o r b u y i n g c a r b o n o f f s e t s f r o m f a r m s t h a t g e n e r a t e e l e c t r i c i t y f r o m w a s t e . 25 0 m ga l l o n s o f f u e l sa v e d 2. 4 1 m me t r i c t o n s o f C O 2e em i s s i o n s a v o i d e d 6363 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6464 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Re d u c e Fe d E x F u e l S e n s e Lo w e r i n g a i r c r a f t - r e l a t e d e m i s s i o n s a t Fe d E x E x p r e s s m e a n s a c h i e v i n g a s i n g l e , bu t m u l t i f a c e t e d o b j e c t i v e : r e d u c i n g o u r us e o f j e t f u e l . W h e t h e r b y s h i f t i n g s o m e ai r s h i p p i n g t o g r o u n d s h i p p i n g , t a r g e t i n g in n o v a t i v e w a y s t o b o a r d a n d b u r n l e s s f u e l , or m o d e r n i z i n g o u r f l e e t w i t h m o r e e f f i c i e n t ai r c r a f t , w e c o n t i n u a l l y w o r k t o c o n s u m e le s s j e t f u e l . F o r m o r e a b o u t o u r c o n t i n u e d fl e e t m o d e r n i z a t i o n , s e e p a g e 6 5 . Fe d E x F u e l S e n s e ® i s a c o m p r e h e n s i v e f u e l co n s e r v a t i o n p r o g r a m a t F e d E x E x p r e s s , re p r e s e n t i n g a s u i t e o f i n i t i a t i v e s d e s i g n e d to r e d u c e f u e l c o n s u m p t i o n i n o u r a i r c r a f t fl e e t . T h e F u e l S e n s e p r o g r a m i s m a n a g e d by t h e c r o s s - f u n c t i o n a l O p e r a t i o n a l Ef f i c i e n c y S t e e r i n g C o m m i t t e e ( O E S C ) wi t h r e p r e s e n t a t i v e s f r o m a c r o s s F e d E x Ai r O p e r a t i o n s . S i n c e i t b e g a n i n 2 0 0 6 , Fe d E x F u e l S e n s e h a s a p p l i e d t h e i n s i g h t s an d i d e a s o f a v i a t i o n t e a m m e m b e r s a n d ex p e r t s t o c r e a t e a t r a n s f o r m a t i v e c u l t u r e of f u e l - s a v i n g b e h a v i o r a n d s y s t e m s t o h e l p sa v e 7 6 4 . 7 m i l l i o n g a l l o n s o f j e t f u e l . I n F Y 1 9 al o n e , F e d E x F u e l S e n s e p r o g r a m s s a v e d mo r e t h a n 1 0 9 . 6 m i l l i o n g a l l o n s o f j e t f u e l . Th i s i s e q u i v a l e n t t o t h e p o w e r n e e d e d b y th e e n t i r e F e d E x a i r c r a f t f l e e t f o r a l m o s t 3 4 d a y s . T h e s e f u e l s a v i n g s a l s o a v o i d e d mo r e t h a n 1 , 0 5 4 , 4 1 8 m e t r i c t o n s o f C O 2e em i s s i o n s , a n i n c r e a s e o f 1 5 . 6 % o v e r F Y 1 8 s a v i n g s . Ov e r 7 0 d i f f e r e n t f u e l - s a v i n g p r o j e c t s a r e no w u n d e r t h e F e d E x F u e l S e n s e u m b r e l l a an d t h e n u m b e r c o n t i n u e s t o g r o w a s ad d i t i o n a l p r o j e c t s a r e i d e n t i f i e d . P o t e n t i a l pr o g r a m s a r e i d e n t i f i e d a n d i m p l e m e n t e d th r o u g h a c o l l a b o r a t i v e e f f o r t i n v o l v i n g a l l ma j o r d e p a r t m e n t s i n F e d E x A i r O p e r a t i o n s in c l u d i n g a i r t r a f f i c o p e r a t i o n s , d i s p a t c h e r s , ra m p o p e r a t i o n s , p i l o t s , a i r c r a f t m a i n t e n a n c e te c h n i c i a n s , a n d o t h e r s . F e d E x F u e l S e n s e pr o g r a m s i n c l u d e : Au x i l i a r y P o w e r U n i t ( A P U ) P r o g r a m : Sa v e s u p t o $ 4 0 M i l l i o n An A P U i s a s m a l l b u t f u e l - h u n g r y j e t en g i n e p r i m a r i l y u s e d t o p o w e r a i r c r a f t sy s t e m s w h i l e i n t h e g a t e . W h e r e v e r po s s i b l e , w e s u b s t i t u t e g r o u n d p o w e r in s t e a d o f o p e r a t i n g t h e A P U s , a n d h a v e se t p a r a m e t e r s f o r w h e n t h e A P U s s h o u l d be p o w e r e d u p a n d s h u t d o w n . O p e r a t i n g AP U s i n t h e g a t e i s a p p r o x i m a t e l y t e n t i m e s mo r e e x p e n s i v e t h a n e l e c t r i c a n d f o u r t i m e s mo r e e x p e n s i v e t h a n d i e s e l - g e n e r a t e d gr o u n d p o w e r . So m e a i r p o r t s d o n o t h a v e t h e n e c e s s a r y in f r a s t r u c t u r e t o p l u g i n a G r o u n d P o w e r Un i t ( G P U ) a s a n a l t e r n a t i v e t o a n A P U , so w e h a v e p r o v i d e d f u n d i n g f o r t h a t in f r a s t r u c t u r e , s u c h a s a t o u r A n c h o r a g e , Al a s k a h u b . P u r c h a s i n g a p p r o p r i a t e eq u i p m e n t h a s b e e n k e y t o t h e p r o g r a m ’ s su c c e s s a s w e l l . F o r i n s t a n c e , i n M e m p h i s , we p u r c h a s e d a i r c o n d i t i o n i n g c a r t s t h a t ca n s l i g h t l y c o o l a n a i r p l a n e b e f o r e t h e cr e w a r r i v e s . S i m p l e m e a s u r e s s u c h a s s u n sh a d e s i n c o c k p i t w i n d o w s f u r t h e r r e d u c e th e n e e d t o s t a r t a n A P U t o c o o l d o w n an a i r p l a n e , w h i l e a l s o e n c o u r a g i n g a fu e l - s a v i n g m i n d s e t a n d h a b i t s . Si m p l i f i e d F u e l P l a n n i n g : Sa v e s A l m o s t 1 6 M i l l i o n G a l l o n s An i m p o r t a n t c h a n g e t h a t o r i g i n a t e d i n th e F e d E x F u e l S e n s e p r o g r a m i s t h e Si m p l i f i e d F u e l P o l i c y . T h i s n e w f u e l pl a n n i n g a p p r o a c h , i m p l e m e n t e d i n F Y 1 9 , en c o u r a g e s c o m m u n i c a t i o n a m o n g t h e ma n y t e a m s i n v o l v e d i n d e t e r m i n i n g t h e am o u n t o f f u e l a d d e d t o e a c h f l i g h t . T h e po l i c y f o c u s e s o n e n s u r i n g t h e r i g h t a m o u n t of f u e l i s a d d e d t o e a c h f l i g h t a n d h a s be e n e x t r e m e l y s u c c e s s f u l a t r e d u c i n g co n s u m p t i o n a n d c o s t s . C a r r y i n g e x t r a f u e l ad d s w e i g h t , d e c r e a s e s e f f i c i e n c y , p r o d u c e s mo r e e m i s s i o n s , a n d in c r e a s e s o p e r a t i n g co s t s , s o w e r e v i e w e d i n t e r a c t i o n s b e t w e e n di s p a t c h e r s a n d p i l o t s a b o u t h o w m u c h f u e l sh o u l d b e b o a r d e d o n o u r a i r c r a f t f o r a g i v e n fl i g h t . R e s u l t s s h o w e d a l a c k o f c l a r i t y a b o u t th e o p t i m a l a m o u n t t o c o v e r t h e f l i g h t p l a n as w e l l a s c o n t i n g e n c i e s f o r s e v e r e w e a t h e r or a i r t r a f f i c c o n t r o l l e r - i m p o s e d d e l a y s . Th e S i m p l i f i e d F u e l P o l i c y i n c l u d e s c l e a r gu i d a n c e a n d d e f i n e d s t a n d a r d s a b o u t w h e n an d h o w m u c h f u e l t o a d d , d e p e n d i n g o n we a t h e r a n d o t h e r o p e r a t i n g c o n d i t i o n s . In t u r n , t h i s i n f o r m a t i o n g i v e s p i l o t s – w h o by r e g u l a t i o n h a v e f u l l c o n t r o l o v e r t h e am o u n t o f f u e l b o a r d e d o n t o a n a i r c r a f t – th e a d d e d a s s u r a n c e t h a t t h e i r a i r c r a f t a r e su f f i c i e n t l y f u e l e d , t h e r e b y a v o i d i n g t h e ne e d t o o v e r r i d e t h e p l a n b y a d d i n g m o r e . Th i s r e l a t i v e l y s i m p l e , b u t i n n o v a t i v e , c h a n g e no t o n l y p r o v i d e s c o n s i s t e n c y i n f u e l i n g pr a c t i c e s , b u t h a s a l s o l e d t o s a v i n g s o f al m o s t 1 6 m i l l i o n g a l l o n s o f f u e l a n d $3 5 m i l l i o n i n f u e l c o s t s s o f a r . Fo s t e r i n g a F u e l - S a v i n g C u l t u r e Wi t h a n y n e w p r o g r a m , i n g r a i n e d h a b i t s a n d cu l t u r e a r e t h e h a r d e s t e l e m e n t s t o c h a n g e . Bu t F e d E x A i r O p e r a t i o n s t e a m s h a v e ch a n g e d t h e i r w o r k i n g c u l t u r e s i g n i f i c a n t l y to m a k e s u r e f u e l i s c o n s e r v e d w h e r e v e r po s s i b l e . A P U s a r e u s e d s e l e c t i v e l y a n d i n al i g n m e n t w i t h o u r n e w c r i t e r i a , d i s p a t c h e r s ar e m o r e v i g i l a n t t h a n e v e r w h e n p l a n n i n g th e a m o u n t o f f u e l t o b o a r d , p i l o t s t r u s t t h e pl a n s , a n d w e a r e s h a r i n g t h e i r e x p e r i e n c e s wi t h o t h e r a v i a t i o n s t a f f a c r o s s o u r n e t w o r k of 1 3 A i r E x p r e s s h u b s a n d m o r e t h a n 6 5 0 ai r p o r t s . A c o m p r e h e n s i v e c o m m u n i c a t i o n s pr o g r a m a t F e d E x E x p r e s s , i n c l u d i n g su r v e y s , v i d e o s , p o s t e r s , m e e t i n g s w i t h pi l o t s a n d o t h e r e v e n t s , h a s c o n f i r m e d t h a t ou r g r o u n d s t a f f a n d c r e w m e m b e r s c a r e ab o u t s a v i n g f u e l a n d d e l i v e r i n g t h e l o w e s t po s s i b l e c o s t s t o c u s t o m e r s . O f c o u r s e , ou r e f f o r t s t o c o n s e r v e f u e l a n d r e d u c e im p a c t s d o n ’ t e n d w i t h o u r o w n o p e r a t i o n s . We s h a r e o u r l e a r n i n g s a n d b e s t p r a c t i c e s wi t h o t h e r c o m p a n i e s s o t h e a v i a t i o n in d u s t r y c a n b e c o m e m o r e e f f i c i e n t . Te s t i n g C o n f i r m s I n n o v a t i v e Wa k e S u r f i n g C o u l d R e d u c e Fu e l U s e b y 1 0 % Fe d E x E x p r e s s a n d B o e i n g h a v e co m p l e t e d f o r m a t i o n f l i g h t t e s t s t h a t co n f i r m t h e p o t e n t i a l f o r r e d u c i n g f u e l co n s u m p t i o n b y f l y i n g i n t h e w i n g t i p vo r t e x o f t h e l e a d a i r c r a f t . W a k e su r f i n g , w h i c h e m u l a t e s t h e f o r m a t i o n fl y i n g o f b i r d s , c o u l d p o t e n t i a l l y r e d u c e fu e l c o n s u m p t i o n b y u p t o 1 0 % . 9% Si n c e 2 0 0 7 , F e d E x F u e l S e n s e sa v i n g s e q u a l 9 % o f t h e t o t a l ai r c r a f t f u e l b u d g e t Ai r c r a f t E f f i c i e n c y ( c o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6565 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Re p l a c e Ai r c r a f t M o d e r n i z a t i o n Th a n k s t o o u r o n g o i n g m o d e r n i z a t i o n pr o g r a m , F e d E x m a i n t a i n s o n e o f t h e wo r l d ’ s l a r g e s t , f a s t e s t , a n d m o s t i n n o v a t i v e al l - c a r g o a i r c r a f t f l e e t s . O u r a i r c r a f t mo d e r n i z a t i o n s t r a t e g y c o n t i n u e d d e l i v e r i n g be n e f i t s i n F Y 1 9 , s a v i n g 1 4 0 , 5 8 7 , 3 8 2 ga l l o n s o f f u e l a n d a v o i d i n g 1 , 3 5 5 , 8 5 2 me t r i c t o n s o f C O 2e. T h i s r e p r e s e n t s a 2 8 % i n c r e a s e i n a v o i d e d e m i s s i o n s ov e r t h e p r e v i o u s y e a r . We h a v e b e e n w o r k i n g t o r e d u c e a i r c r a f t em i s s i o n s s i n c e 2 0 0 5 , o u r b a s e l i n e y e a r , an d a n n o u n c e d o u r f i r s t r e d u c t i o n g o a l o f 20 % b y 2 0 2 0 i n 2 0 0 8 . T h r e e y e a r s l a t e r , in 2 0 1 1 , w e r e v i s e d t h i s t a r g e t u p w a r d s to 3 0 % . H o w e v e r , a s w e h a v e p r e v i o u s l y re p o r t e d , o u r p r o g r e s s i s f a l l i n g s h o r t o f t h e ov e r a l l i m p r o v e m e n t s n e e d e d t o m e e t o u r re v i s e d 3 0 % r e d u c t i o n g o a l . A s o f F Y 1 9 , o u r ai r c r a f t e m i s s i o n s i n t e n s i t y h a s d e c r e a s e d by 2 4 % s i n c e 2 0 0 5 . C o n t i n u e d h i g h e r e - c o m m e r c e a n d o t h e r s h i p p i n g v o l u m e s , an d t h e n e e d t o m a i n t a i n o l d e r a i r c r a f t ma r k e d f o r r e t i r e m e n t w h i l e w e a w a i t pr o d u c t i o n o f m o r e e f f i c i e n t r e p l a c e m e n t s , ha v e p r e s e n t e d o n g o i n g c h a l l e n g e s t o w a r d ou r g o a l . We c o n t i n u e m a k i n g p r o g r e s s o n o u r o v e r a l l fl e e t m o d e r n i z a t i o n p l a n s . I n S e p t e m b e r 20 1 9 , w e a n n o u n c e d t h e r e t i r e m e n t o f 2 0 o f ou r M D - 1 0 - 1 0 a i r c r a f t o v e r F Y 2 0 a n d F Y 2 1 , wh i c h w i l l e l i m i n a t e t h a t f l e e t t y p e f r o m ou r a i r o p e r a t i o n s . I n t h e s e c o n d q u a r t e r o f F Y 2 0 , F e d E x E x p r e s s p e r m a n e n t l y r e t i r e d 10 A i r b u s A 3 1 0 - 3 0 0 a i r c r a f t a n d 1 2 r e l a t e d en g i n e s . W e c o n t i n u e t o e v a l u a t e w h e t h e r ad d i t i o n a l a i r c r a f t r e t i r e m e n t s a r e w a r r a n t e d . As o f F e b r u a r y 2 0 2 0 , F e d E x E x p r e s s h a s pe n d i n g o r d e r s f o r 1 5 B o e i n g 7 7 7 F a i r c r a f t an d 4 8 B o e i n g 7 6 7 F a i r c r a f t . W e a l r e a d y ha v e 8 4 B o e i n g 7 6 7 F a i r c r a f t i n o u r f l e e t , wi t h t h e r e m a i n d e r s c h e d u l e d t o a r r i v e be t w e e n 2 0 2 0 a n d 2 0 2 3 . A l r e a d y , w e ar e r e a l i z i n g s i g n i f i c a n t i m p r o v e m e n t s in f u e l e f f i c i e n c y b e c a u s e t h e B o e i n g 76 7 F r e i g h t e r s a r e a b o u t 3 0 % m o r e f u e l ef f i c i e n t t h a n t h e M D - 1 0 s t h e y r e p l a c e . Th e m o d e r n i z a t i o n o f o u r o v e r a l l a i r c r a f t fl e e t l o w e r s c o s t s t h r o u g h e n h a n c e d re l i a b i l i t y , o p e r a t i o n a l f l e x i b i l i t y , r e d u c e d ma i n t e n a n c e e x p e n s e s , a n d i m p r o v e d fu e l e f f i c i e n c y . Ou r f l e e t o f f e e d e r a i r c r a f t , w h i c h c o v e r sh o r t e r r o u t e s , i s a l s o b e i n g u p g r a d e d . We h a v e a g r e e m e n t s i n p l a c e t o p u r c h a s e 50 C e s s n a S k y C o u r i e r 4 0 8 a i r c r a f t a n d 30 A T R 7 2 - 6 0 0 F a i r c r a f t , w h i c h i m p r o v e fu e l e f f i c i e n c y , r e l i a b i l i t y , a n d o p e r a t i n g co s t s . T h e n e w a i r c r a f t w i l l b e c a p a b l e of c a r r y i n g m u c h h e a v i e r c a r g o , a l l o w i n g us t o p r o v i d e a s i n g l e a i r p l a n e o n a r o u t e , ra t h e r t h a n t w o o n a s i n g l e r o u t e , g r e a t l y en h a n c i n g e f f i c i e n c y . Fo r d e t a i l s o n o u r a i r c r a f t f u e l a n d e m i s s i o n s sa v i n g s , s e e t h e Da t a A p p e n d i x . Re v o l u t i o n i z e Ai r c r a f t B i o f u e l s Wh i l e F e d E x ® Fu e l S e n s e p r o g r a m s a n d fl e e t m o d e r n i z a t i o n h a v e l o w e r e d f u e l u s e an d e m i s s i o n s , w e w a n t t o r e d u c e o u r im p a c t s f u r t h e r . O u r g o a l t o o b t a i n 3 0 % of j e t f u e l f r o m a l t e r n a t i v e f u e l s b y 2 0 3 0 un d e r s c o r e s o u r c o m m i t m e n t t o e x p l o r e al l a v e n u e s t o r e d u c i n g a i r c r a f t e m i s s i o n s . We h a v e c o l l a b o r a t e d w i t h o u r i n d u s t r y , go v e r n m e n t a g e n c i e s , a c a d e m i a , a n d al t e r n a t i v e f u e l s u p p l i e r s i n s e a r c h o f v i a b l e , co s t - e f f e c t i v e a l t e r n a t i v e s t h a t c a n n o t o n l y re d u c e o u r o w n e m i s s i o n s , b u t s u p p o r t up t a k e o f a l t e r n a t i v e f u e l s t h r o u g h o u t t h e av i a t i o n i n d u s t r y . In 2 0 1 9 , i n d u s t r y p r o g r e s s t o a v i a t i o n bi o f u e l s r e a c h e d a m i l e s t o n e w h e n R e d Ro c k B i o f u e l s , w h i c h w i l l s u p p l y l o w - c a r b o n , re n e w a b l e j e t f u e l t o F e d E x E x p r e s s , be g a n c o n s t r u c t i n g a b i o d i e s e l r e f i n e r y in L a k e v i e w , O r e g o n . T h e f i r s t d e l i v e r y of a l t e r n a t i v e j e t f u e l i s a n t i c i p a t e d i n t h e se c o n d h a l f o f 2 0 2 0 . T h e b i o f u e l , w h i c h wi l l b e u s e d i n o u r B a y A r e a , C a l i f o r n i a op e r a t i o n s , w i l l b e p r o d u c e d u s i n g w o o d y bi o m a s s f r o m t h e l o g g i n g i n d u s t r y , w h i c h i s no r m a l l y a w a s t e p r o d u c t . T h i s m e a n s t h a t in a d d i t i o n t o p r o d u c i n g f e w e r e m i s s i o n s , th e a l t e r n a t i v e j e t f u e l w i l l a l s o k e e p w a s t e fr o m b e i n g i n c i n e r a t e d o r l a n d f i l l e d . Ai r c r a f t E f f i c i e n c y ( c o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6666 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Go a l : In c r e a s e F e d E x E x p r e s s v e h i c l e f u e l ef f i c i e n c y b y 5 0 % f r o m a 2 0 0 5 b a s e l i n e by 2 0 2 5 . Pr o g r e s s : 40 . 9 % i m p r o v e m e n t f r o m a 2 0 0 5 b a s e l i n e . Ve h i c l e E f f i c i e n c y Th r o u g h F Y 1 9 , t h e s e c o m b i n e d e f f o r t s re s u l t e d i n a 4 0 . 9 % i m p r o v e m e n t i n F e d E x Ex p r e s s v e h i c l e f u e l e f f i c i e n c y f r o m o u r 20 0 5 b a s e l i n e . Se e t h e Da t a A p p e n d i x f o r F Y 1 9 a n d y e a r - ov e r - y e a r r e s u l t s o n : • V e h i c l e f u e l u s e ( d i e s e l , g a s o l i n e , p r o p a n e , LN G , C N G ) • N u m b e r o f a l t e r n a t i v e f u e l v e h i c l e s (h y b r i d , e l e c t r i c , L N G , C N G , L P G , hy d r o g e n f u e l c e l l ) • F u e l s a v e d a n d e m i s s i o n s a v o i d e d th r o u g h v e h i c l e e f f i c i e n c y e f f o r t s R e d u c e Mi n i m i z e e m i s s i o n s t h r o u g h pl a t o o n i n g a n d i n t e r m o d a l r a i l . R e p l a c e Mo d e r n i z e o u r v e h i c l e s wi t h m o r e e f f i c i e n t m o d e l s . R e v o l u t i o n i z e Ut i l i z e f l e e t e l e c t r i f i c a t i o n . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6767 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Dr i v e M e C h a l l e n g e Th e a n n u a l F e d E x E x p r e s s D r i v e M e C h a l l e n g e i n E u r o p e b r i n g s t o g e t h e r t o p - pe r f o r m i n g v a n , t r u c k , a n d f o r k l i f t d r i v e r s t o c o m p e t e o n b e h a l f o f t h e i r c o u n t r y a n d in c o o p e r a t i o n w i t h e a c h o t h e r . C o n t e s t a n t s a r e j u d g e d o n f u e l e f f i c i e n c y , s a f e t y , cu s t o m e r e x p e r i e n c e , a n d k n o w l e d g e o f t h e i r v e h i c l e s . I n 2 0 1 9 , t h e t e a m f r o m P o l a n d wo n t h e c o m p e t i t i o n i n e v e n t s t h a t p u t e n v i r o n m e n t a l p e r f o r m a n c e f r o n t a n d c e n t e r . Ve h i c l e E f f i c i e n c y ( c o n t i n u e d ) Re d u c e a n d R e p l a c e Te c h n o l o g y a n d O p e r a t i o n s In e a c h m a r k e t w h e r e w e o p e r a t e , w e s t r i v e to l e v e r a g e t h e b e s t a v a i l a b l e e m i s s i o n te c h n o l o g y f o r o u r v e h i c l e s . T h i s m i n i m i z e s th e e m i s s i o n s i m p a c t s o f a n y r e m a i n i n g le g a c y v e h i c l e s i n t h e f l e e t . T h e p o s i t i v e ou t c o m e s o f t h i s a p p r o a c h a r e e s p e c i a l l y no t a b l e a t F e d E x E x p r e s s , w h i c h o p e r a t e s mo r e t h a n 8 5 , 0 0 0 c o m p a n y - o w n e d a n d co n t r a c t e d v e h i c l e s a r o u n d t h e w o r l d a n d ha s c o m m i t t e d t o m a i n t a i n i n g a r o b u s t em i s s i o n s t r a t e g y , w e l l a h e a d o f l o w - em i s s i o n a n d z e r o - e m i s s i o n z o n e s a n d ot h e r r e g u l a t o r y r e q u i r e m e n t s , e s p e c i a l l y in c o n g e s t e d u r b a n c e n t e r s . Fe d E x F r e i g h t a l s o c o n t i n u e s r e p l e n i s h i n g it s f l e e t , r e p l a c i n g o l d e r t r a c t o r s a n d o t h e r eq u i p m e n t w i t h n e w e r m o d e l s t h a t e n h a n c e ef f i c i e n c y a n d s a f e t y . I n F Y 1 9 , F e d E x F r e i g h t re p l a c e d 1 8 4 o l d e r d i e s e l t r u c k s t h a t h a d re a c h e d t h e i r e n d - o f - l i f e w i t h c l e a n e r d i e s e l tr u c k s w h o s e e n g i n e s a r e 9 2 % m o r e e f f i c i e n t . As w i t h o u r a i r c r a f t m o d e r n i z a t i o n p r o g r a m , ho w e v e r , w e h a v e h a d t o k e e p i n s e r v i c e so m e o l d e r t r a c t o r s s l a t e d f o r r e p l a c e m e n t to a c c o m m o d a t e c o m p a n y g r o w t h . In n o v a t i v e a p p r o a c h e s s u c h a s p l a t o o n i n g , wh i c h w e c o n t i n u e d d e m o n s t r a t i n g w i t h Vo l v o T r u c k s N o r t h A m e r i c a i n F Y 1 9 , c a n in c r e a s e t r u c k f u e l e f f i c i e n c y a n d i m p r o v e sa f e t y . W h e n t w o o r t h r e e t r u c k s c a n dr i v e c l o s e l y b e h i n d o n e a n o t h e r , a i d e d b y te c h n o l o g y , f u e l e f f i c i e n c y i m p r o v e s a s a re s u l t o f r e d u c e d d r a g , w h i c h i s n o r m a l l y re s p o n s i b l e f o r a s m u c h a s 2 5 % o f a t r u c k ’ s fu e l u s e . O u r p l a t o o n i n g d e m o n s t r a t i o n al l o w s t r u c k s t o f o l l o w e a c h o t h e r i n a s a f e an d c o n t r o l l e d m a n n e r b y u s i n g a u t o m a t e d ve h i c l e - t o - v e h i c l e c o m m u n i c a t i o n . T h e l e a d tr u c k c a n u s e r a d a r t o d e t e c t a n u p c o m i n g is s u e a n d s i g n a l t o t h e f o l l o w i n g t r u c k s fo r a u t o m a t e d r e s p o n s e s u s i n g c o l l i s i o n mi t i g a t i o n a n d o t h e r t e c h n o l o g y . O u r co n t i n u e d c o l l a b o r a t i o n i s t e s t i n g e f f i c i e n c y an d o p t i m i z i n g s a f e t y u n d e r s c e n a r i o s s u c h as r o a d c l o s u r e s , t i r e b l o w o u t s , i n c l e m e n t we a t h e r , a n d o t h e r c h a l l e n g e s . T h r o u g h th i s a n d o t h e r i n n o v a t i v e p r o j e c t s , w e ar e w o r k i n g t o b o t h r e d u c e f u e l u s e a n d re v o l u t i o n i z e o u r f l e e t . In t e r m o d a l R a i l T r a n s p o r t Fo r F e d E x F r e i g h t a n d F e d E x G r o u n d , s o m e sh i p p i n g m a y b e d i v e r t e d t o i n t e r m o d a l r a i l wh i c h i s 7 0 % m o r e e f f i c i e n t t h a n t r a n s p o r t by r o a d . B y l e v e r a g i n g t h e e f f i c i e n c y o f r a i l fo r l o n g h a u l s h i p p i n g , w e a r e a b l e t o r e d u c e ou r e m i s s i o n s w h i l e m a i n t a i n i n g t h e s a m e le v e l o f c u s t o m e r c o n v e n i e n c e t h r o u g h tr u c k p i c k u p a t o r i g i n a t i o n a n d d e l i v e r y t o th e f i n a l d e s t i n a t i o n . I n F Y 1 9 , F e d E x F r e i g h t co n t i n u e d t o i n c r e a s e t h e u s e o f i n t e r m o d a l ra i l t r a n s p o r t a n d a d d e d 6 5 9 i n t e r m o d a l tr a i l e r s a s w e l l a s t a n d e m - a x e l t r a c t o r s ne e d e d t o s u p p o r t t h e l o n g e r 5 3 - f o o t t r a i l e r an d g r e a t e r w e i g h t . Du r i n g F Y 1 9 , t h e u s e o f i n t e r m o d a l r a i l tr a n s p o r t b y F e d E x F r e i g h t s a v e d a n ad d i t i o n a l 2 7 , 4 5 0 , 8 1 5 g a l l o n s o f f u e l a n d av o i d e d 2 8 1 , 2 7 8 m e t r i c t o n s o f C O 2e em i s s i o n s . T h i s r e f l e c t s a 7 . 8 % i n c r e a s e in r a i l m i l e s f o r F e d E x F r e i g h t i n t e r m o d a l sh i p p i n g d u r i n g F Y 1 9 c o m p a r e d t o t h e pr e v i o u s y e a r . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6868 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Ve h i c l e E f f i c i e n c y ( c o n t i n u e d ) Re v o l u t i o n i z e We a r e c o m m i t t e d t o r e v o l u t i o n i z i n g o u r ve h i c l e f l e e t w i t h a l t e r n a t i v e f u e l s a n d in n o v a t i v e t e c h n o l o g i e s . I n c o r p o r a t i n g th e s e i n n o v a t i v e v e h i c l e s p l a y s a n i m p o r t a n t ro l e i n r e d u c i n g o u r G H G e m i s s i o n s , w h i l e al s o b e n e f i t i n g t h e b r o a d e r t r a n s p o r t a t i o n in d u s t r y . W e a r e a m p l i f y i n g o u r e f f o r t s to w a r d g r e a t e r e l e c t r i f i c a t i o n o f o u r f l e e t an d e x p l o r i n g f u e l - c e l l - p o w e r e d v e h i c l e s , am o n g o t h e r a d v a n c e d t e c h n o l o g i e s . El e c t r i c V e h i c l e s Ac r o s s o u r o p e r a t i n g c o m p a n i e s , w e r e m a i n co m m i t t e d t o a d d i n g e l e c t r i c v e h i c l e s t o ou r f l e e t , b o t h i n o u r f a c i l i t y o p e r a t i o n s a n d in d e l i v e r i e s . H o w e v e r , w h i l e t e c h n o l o g y ha s a d v a n c e d f o r p e r s o n a l e l e c t r i c v e h i c l e s , ba r r i e r s t o e l e c t r i f y i n g a c o m m e r c i a l f l e e t as l a r g e a n d c o m p l e x a s o u r s r e m a i n si g n i f i c a n t . W e f a c e t w o m a i n c h a l l e n g e s : • T h e t y p e s o f v e h i c l e s w e n e e d , r a n g i n g fr o m l o n g h a u l C l a s s 8 t r u c k s t o l a s t - m i l e de l i v e r y v e h i c l e s , a r e s t i l l n o t a v a i l a b l e in t h e c o m m e r c i a l v e h i c l e s p a c e i n t h e qu a n t i t i e s w e n e e d . W e a r e w o r k i n g wi t h m a n u f a c t u r e r s t o a d d r e s s r a n g e an d c a p a c i t y l i m i t a t i o n s . • C h a r g i n g i n f r a s t r u c t u r e i s n o t y e t su f f i c i e n t t o h a n d l e t h e d e m a n d s of c h a r g i n g h u n d r e d s o f v e h i c l e s si m u l t a n e o u s l y . I n u r b a n a r e a s , we u s e a v a i l a b l e r e g e n e r a t i v e c h a r g i n g st a t i o n s , a n d w e a r e c o l l a b o r a t i n g wi t h p o w e r u t i l i t i e s o n b r o a d e r in f r a s t r u c t u r e s o l u t i o n s . De s p i t e t h e s e l i m i t a t i o n s , i n F Y 1 9 , w e w e r e ab l e t o a d d a l m o s t 4 0 0 e l e c t r i c v e h i c l e s to o u r g l o b a l f l e e t , r e s u l t i n g i n m o r e t h a n 2, 9 4 4 e l e c t r i c v e h i c l e s i n s e r v i c e b y t h e e n d of t h e f i s c a l y e a r , i n c l u d i n g f o r k l i f t s , a i r p o r t gr o u n d s e r v i c e e q u i p m e n t , a n d d e l i v e r y tr u c k s . W e a l s o a n t i c i p a t e t h e d e l i v e r y o f 1, 0 0 0 C h a n j e V 8 1 0 0 e l e c t r i c v e h i c l e s f o r us e i n C a l i f o r n i a b y F e d E x E x p r e s s d u r i n g 20 2 0 . T h e s e v e h i c l e s c a n t r a v e l m o r e t h a n 15 0 m i l e s w h e n f u l l y c h a r g e d , p o t e n t i a l l y sa v i n g 2 , 0 0 0 g a l l o n s o f f u e l , a v o i d i n g 2 0 me t r i c t o n s o f C O 2e e m i s s i o n s p e r v e h i c l e ea c h y e a r , w h i l e r e d u c i n g m a i n t e n a n c e co s t s . T h i s r e p r e s e n t s a s i g n i f i c a n t s t e p i n ou r e f f o r t s t o c o n t i n u e t h e e l e c t r i f i c a t i o n of o u r f l e e t , e s p e c i a l l y f o r u r b a n d e l i v e r y , an d r e f l e c t s o u r m u l t i - y e a r c o m m i t m e n t t o el e c t r i f i c a t i o n . Ou t s i d e t h e U . S . , F e d E x E x p r e s s h a s t e s t e d el e c t r i c v e h i c l e s i n C h i n a a n d E u r o p e , w i t h a v i e w t o s t r a t e g i c a l l y s c a l e t h e a d o p t i o n of c o m m e r c i a l l y v i a b l e m o d e l s i n t h o s e ma r k e t s . F e d E x E x p r e s s a l r e a d y h a s a b o u t 10 0 e l e c t r i c v e h i c l e s i n t h e A s i a - P a c i f i c re g i o n . A r e c e n t r u l e p r o m u l g a t e d i n C h i n a re q u i r e s a l l c h a r g i n g t o t a k e p l a c e o u t s i d e , te m p o r a r i l y a f f e c t i n g o u r e l e c t r i c v e h i c l e ex p a n s i o n p l a n s i n t h a t c o u n t r y . Ne x t S t e p s i n F l e e t E l e c t r i f i c a t i o n Fe d E x E x p r e s s p l a n s t o c o m p l e t e a n ov e r a r c h i n g , p r o a c t i v e e l e c t r i f i c a t i o n st r a t e g y a n d p r o c e s s t h a t c a n b e a p p l i e d an y w h e r e i n t h e w o r l d . O n c e i n p l a c e , t h i s st r a t e g y w i l l f a c i l i t a t e g r e a t e r u s e o f e l e c t r i c ve h i c l e s a n d m e e t d i f f e r i n g r e g u l a t o r y re q u i r e m e n t s f r o m c i t y t o c i t y . T h e pr o c e s s a l s o i n c l u d e s w o r k i n g w i t h u t i l i t i e s to i d e n t i f y t h e i n f r a s t r u c t u r e u p g r a d e s ne e d e d t o m e e t t h e h i g h e r e l e c t r i c i t y de m a n d , w i t h p a r t n e r s t h a t c a n b u i l d ch a r g i n g i n f r a s t r u c t u r e , a n d w i t h v e h i c l e ma n u f a c t u r e r s t o e n s u r e a v a i l a b i l i t y o f p a r t s fo r s e r v i c e a n d r e p a i r . T h e f i n a l p h a s e i s im p r o v i n g o n t h i s e l e c t r i f i c a t i o n e c o s y s t e m wi t h m i c r o g r i d s t h a t c a n h e l p t o d e c r e a s e de m a n d s o n e l e c t r i c s u b s t a t i o n s a n d en a b l e c h a r g i n g a t t i m e s t h a t a v o i d p e a k en e r g y c o s t s . Fe d E x F r e i g h t a l s o c o n t i n u e s m a k i n g re s e a r c h a n d d e v e l o p m e n t i n v e s t m e n t s i n t o el e c t r i f i c a t i o n o f t h e t r a n s p o r t a t i o n s e c t o r , wi t h s p e c i a l f o c u s o n t r u c k c a p a c i t y , r a n g e , an d c o s t - e f f i c i e n c y c o m p a r e d t o d i e s e l en g i n e s . P l a n s c o n t i n u e a t F e d E x F r e i g h t t o in c o r p o r a t e t h e T e s l a S e m i e l e c t r i c t r a c t o r s in t o t h e f l e e t , w h i c h w i l l r e q u i r e f a c i l i t y el e c t r i c i t y i n f r a s t r u c t u r e u p g r a d e s to s i m u l t a n e o u s l y c h a r g e a f l e e t o f l a r g e el e c t r i c v e h i c l e s . Wh i l e F e d E x F r e i g h t a w a i t s p r o d u c t i o n o f th e T e s l a C l a s s 8 t r u c k s , e l e c t r i c h o s t l e r s ar e b e i n g e v a l u a t e d . H o s t l e r s h a v e a n ad v a n t a g e i n t h a t t h e y a r e u s e d o n l y on F e d E x p r e m i s e s a n d t h e r e f o r e a v o i d th e c h a l l e n g e s a s s o c i a t e d w i t h r a n g e li m i t a t i o n s . I n a d d i t i o n , t h e l i m i t e d n u m b e r of h o s t l e r s a t F e d E x f a c i l i t i e s m a k e s ch a r g i n g r e q u i r e m e n t s m a n a g e a b l e . D u r i n g FY 1 9 , F e d E x F r e i g h t b e g a n p i l o t t e s t i n g a n el e c t r i c h o s t l e r w i t h p o s i t i v e r e s u l t s . D r i v e r s ap p r e c i a t e t h e q u i e t a n d e f f i c i e n t o p e r a t i o n , as w e l l a s t h e z e r o e m i s s i o n s . F u t u r e p l a n s ca l l f o r i n t e g r a t i n g t h e e l e c t r i c h o s t l e r wi t h t h e F e d E x F r e i g h t Y a r d M a n a g e m e n t Sy s t e m f o r s e a m l e s s o p e r a t i o n . Wh e r e i n d e p e n d e n t s e r v i c e p r o v i d e r s a r e pa r t o f o u r s h i p p i n g n e t w o r k , w e p r o m o t e th e u s e o f e l e c t r i c v e h i c l e s a n d a l t e r n a t i v e fu e l s . A t F e d E x G r o u n d , f o r i n s t a n c e , a n el e c t r i c v e h i c l e c h a r g i n g p i l o t i s c u r r e n t l y un d e r w a y a n d w i l l b e c o m p l e t e d b y t h e en d o f 2 0 2 0 . T h r o u g h a n a r r a n g e m e n t w i t h Ch a r g e P o i n t , w h i c h o w n s a n d m a i n t a i n s th e c h a r g i n g e q u i p m e n t , F e d E x G r o u n d co n t r a c t e d s e r v i c e p r o v i d e r s w i l l b e a b l e to c h a r g e t h e i r e l e c t r i c v e h i c l e s a t t w o lo c a t i o n s b e g i n n i n g i n l a t e 2 0 2 0 . T h i s ap p r o a c h i s s i m i l a r t o t h e m o d e l u s e d f o r se r v i c e p r o v i d e r s w h o o p e r a t e p r o p a n e ve h i c l e s , f o r w h i c h F e d E x G r o u n d o f f e r s a p r o p a n e f u e l i n g f a c i l i t y . Se e t h e Su s t a i n a b l e F a c i l i t i e s s e c t i o n in t h e E n v i r o n m e n t c h a p t e r f o r d e t a i l s on t h e w a y s w e a r e b e g i n n i n g t o u p g r a d e ou r i n f r a s t r u c t u r e w i t h n e w t e c h n o l o g y an d i n c o r p o r a t e o n - s i t e s o l a r i n s t a l l a t i o n s to p o w e r a g r o w i n g e l e c t r i c f l e e t . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 6969 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Al t e r n a t i v e V e h i c l e F l e e t FY 1 7 F Y 1 8 F Y 1 9 To t a l A l t e r n a t i v e F u e l V e h i c l e s 2, 8 6 5 3 , 8 7 3 4 , 0 3 1 Hy b r i d 4 6 3 3 8 9 3 5 0 El e c t r i c 2 , 1 0 9 2 , 5 5 4 2 , 9 4 4 Co m p r e s s e d N a t u r a l G a s / L i q u e f i e d N a t u r a l G a s 2 2 0 3 3 1 2 1 7 Li q u i f i e d P e t r o l e u m G a s ( L P G ) ( P r o p a n e ) * 5 8 5 8 3 5 1 5 Hy d r o g e n F u e l C e l l 1 5 1 6 5 * T o t a l d o e s n o t i n c l u d e p r o p a n e - p o w e r e d f o r k l i f t s . F Y 1 8 i n c r e a s e d u e t o i n c l u s i o n o f o n - r o a d L P G v e h i c l e s a t T N T . Al t e r n a t i v e F u e l s Ac r o s s t h e F e d E x e n t e r p r i s e , w e c o n t i n u e us i n g a l t e r n a t i v e f u e l s i n o u r f l e e t s , in c l u d i n g b i o d i e s e l , c o m p r e s s e d n a t u r a l ga s ( C N G ) , p r o p a n e , a n d h y d r o g e n f u e l ce l l s . F o r i n s t a n c e , F e d E x G r o u n d s e l l s bi o d i e s e l t o c o n t r a c t e d s e r v i c e p r o v i d e r s fo r i m p r o v e d e n v i r o n m e n t a l p e r f o r m a n c e . In F Y 1 9 , a p p r o x i m a t e l y 7 2 % o f a l l d i e s e l so l d t o s e r v i c e p r o v i d e r s c o n s i s t e d o f va r i o u s b i o d i e s e l b l e n d s . U s e o f b i o d i e s e l av o i d e d a l m o s t 7 7 , 0 0 0 m e t r i c t o n s o f C O 2e em i s s i o n s i n F Y 1 9 t h r o u g h a n e t w o r k o f f u e l is l a n d s a t m o s t o f o u r 8 4 l o c a t i o n s . B e y o n d pr o v i d i n g p r e - b l e n d e d b i o d i e s e l a t m o s t of o u r l o c a t i o n s , 2 7 l o c a t i o n s h a v e o n - s i t e bl e n d i n g t e c h n o l o g y . W e p l a n t o e x p a n d t h e bi o d i e s e l f u e l i s l a n d n e t w o r k t h r o u g h o u t th e U . S . b a s e d o n c a r e f u l e v a l u a t i o n o f e a c h ge o g r a p h y a n d e x t e n d t h e s a v i n g b e n e f i t s of t h e f u e l p r o g r a m . In F Y 1 9 w e h a d 2 1 7 C N G a n d L N G v e h i c l e s in s e r v i c e , r e d u c i n g d i e s e l f u e l u s e a n d em i s s i o n s . F e d E x F r e i g h t c o n t i n u e s t o mo n i t o r t h e d e v e l o p m e n t o f n a t u r a l g a s ve h i c l e s a n d e x p l o r e a d d i t i o n a l o p p o r t u n i t i e s to a d d m o r e t o t h e f l e e t . H o w e v e r , t h e av a i l a b i l i t y o f n a t u r a l g a s e n g i n e s c a p a b l e of m e e t i n g o u r f r e i g h t n e e d s i s l i m i t e d . W e ha v e a l s o e v a l u a t e d t h e a p p l i c a b i l i t y o f C N G ve h i c l e s t o F e d E x E x p r e s s a n d d e t e r m i n e d th a t i t i s n o t a m a i n s t r e a m f u e l i n m a n y pl a c e s , r e t a i l i n f r a s t r u c t u r e i s l a c k i n g i n m a n y of o u r m a r k e t s , a n d C N G d o e s n o t h a v e t h e po t e n t i a l t o s i g n i f i c a n t l y i m p r o v e t h e F e d E x Ex p r e s s f l e e t e f f i c i e n c y f o r t h e s m a l l e r s i z e ve h i c l e s u s e d a n d t h e s h o r t e r d i s t a n c e s tr a v e l e d , c o m p a r e d t o F e d E x F r e i g h t . Hy d r o g e n f u e l c e l l t e c h n o l o g y o f f e r s t h e po t e n t i a l f o r l o w - e m i s s i o n a l t e r n a t i v e s to t r a d i t i o n a l e n g i n e s , a n d c o u l d p r o v i d e ex c e l l e n t r a n g e f o r l o n g e r r o u t e s . F e d E x Ex p r e s s o p e r a t e s t h r e e f u e l c e l l c a r g o t u g s at t h e A l b a n y , N e w Y o r k a i r p o r t h u b a n d co n t i n u e s s e e k i n g e x t e n d e d - r a n g e e l e c t r i c ve h i c l e s , b u t f u e l i n g i n f r a s t r u c t u r e r e m a i n s an i m p e d i m e n t . Ur b a n M o b i l i t y I n n o v a t i o n s As u r b a n c e n t e r s a r o u n d t h e w o r l d b e c o m e in c r e a s i n g l y c o n g e s t e d , F e d E x i s t e s t i n g an d a p p l y i n g e v e n m o r e i n n o v a t i v e s o l u t i o n s to r e d u c e t h e u s e o f t r a d i t i o n a l v e h i c l e s an d e x p a n d e l e c t r i c v e h i c l e s , b i c y c l e s , au t o n o m o u s d e v i c e s , a n d o t h e r l a s t - m i l e de l i v e r y o p t i o n s . T h i s i n c l u d e s d e v e l o p i n g cu t t i n g - e d g e l a s t - m i l e d e l i v e r y s o l u t i o n s t h a t wo r k w i t h i n u r b a n i n f r a s t r u c t u r e c o n s t r a i n t s an d m i n i m i z e o r e l i m i n a t e e m i s s i o n s . Ro x o ™ , t h e F e d E x S a m e D a y B o t , a n d u s e of d r o n e t e c h n o l o g y , b o t h t e s t e d d u r i n g FY 1 9 , a r e t w o e x a m p l e s o f l a s t - m i l e d e l i v e r y in n o v a t i o n s t h a t h o l d p r o m i s e f o r n a v i g a t i n g th e c h a l l e n g e s o f u r b a n c e n t e r s a n d l a s t - mi l e d e l i v e r y . S e e t h e Dr i v i n g I n n o v a t i o n se c t i o n i n t h e E c o n o m y c h a p t e r f o r m o r e . Al t h o u g h t r a f f i c c o n g e s t i o n a n d e m i s s i o n s ar e s o m e w h a t i n t e r d e p e n d e n t , w e u s e di f f e r e n t s t r a t e g i e s t o m i t i g a t e t h e m . F o r in s t a n c e , i n C h i n a ’ s l a r g e s t c i t i e s , w h e r e tr a f f i c c a n m e a n s i t t i n g a t a s t a n d s t i l l f o r ho u r s , c i t i e s h a v e a n i m p o r t a n t r o l e t o p l a y in u p g r a d i n g i n f r a s t r u c t u r e . F e d E x E x p r e s s is d e v e l o p i n g n e w d e l i v e r y m e t h o d s f o r ur b a n l o c a t i o n s t h a t i n c l u d e h a v i n g m u l t i p l e fo o t , b i k e o r s m a l l - v e h i c l e c o u r i e r s w o r k fr o m a s i n g l e b a s e , a i d e d b y i n n o v a t i v e te c h n o l o g y , t o r e d u c e t h e n u m b e r s o f de l i v e r y v e h i c l e s e n t e r i n g a n d l e a v i n g t h e ci t y . W e a l s o c o n t i n u e t o e v a l u a t e e m e r g i n g te c h n o l o g i e s t h a t u s e a r t i f i c i a l i n t e l l i g e n c e to c o n n e c t v e h i c l e s t o t r a f f i c l i g h t s a n d ot h e r i n f r a s t r u c t u r e f o r r o u t e o p t i m i z a t i o n . Im p r o v i n g C i t y L o g i s t i c s i n E u r o p e In E u r o p e , u r b a n m o b i l i t y i s a h i g h l y v a r i a b l e is s u e f r o m o n e c i t y a n d c o u n t r y t o t h e n e x t . Fo r e x a m p l e , e a c h c i t y m a i n t a i n s i t s o w n re q u i r e m e n t s t o c o m p l y w i t h E U e m i s s i o n s st a n d a r d s . I n a d d i t i o n , s o m e c i t i e s i m p o s e pe d e s t r i a n - o r b i c y c l e - o n l y a r e a s . T h e pr e s e n c e o f h i s t o r i c c e n t e r s w i t h n a r r o w , co b b l e d , o r o n e - w a y s t r e e t s a n d w a t e r w a y s ha s b r o u g h t n e w c h a l l e n g e s i n d e l i v e r i n g to a p a r t m e n t r e s i d e n t s i n b u s y c i t i e s . Bu t c o m m o n a l i t i e s c a n b e f o u n d . F e d E x Ex p r e s s h a s l a u n c h e d a s e r i e s o f u r b a n lo g i s t i c s p i l o t p r o g r a m s i n s i x m a j o r c i t i e s – A m s t e r d a m , F r a n k f u r t , L o n d o n , M i l a n , Ma d r i d , a n d P a r i s – t o i d e n t i f y t h e b e s t co m b i n a t i o n o f m o b i l i t y s o l u t i o n s f o r e a c h ty p e o f u r b a n c e n t e r . T h e s e l o c a t i o n s w e r e se l e c t e d i n p a r t b e c a u s e t h e y i n c l u d e at t r i b u t e s t h a t m a k e t h e m c o m p a r a b l e t o as m a n y a s 6 0 0 o t h e r c i t i e s a c r o s s E u r o p e , en a b l i n g u s t o s c a l e t h e n e w s o l u t i o n s be y o n d t h e i n i t i a l s i x p i l o t l o c a t i o n s . We a r e t e s t i n g a v a r i e t y o f i n n o v a t i v e op t i o n s t o d e t e r m i n e w h a t w o r k s b e s t fo r e a c h c i t y ’ s c i r c u m s t a n c e s , i n c l u d i n g el e c t r i c v e h i c l e s , a u t o n o m o u s d e v i c e s , an d c o n t r o l l e d a c c e s s t o c a r t r u n k s , a s w e l l as o p t i o n s s u c h a s f o o t c o u r i e r s ; c a r g o bi c y c l e s w i t h t w o , t h r e e , a n d f o u r w h e e l s ; bi c y c l e s w i t h t r a i l e r s b e h i n d t h e m ; a n d po t e n t i a l l y p u b l i c t r a n s i t s y s t e m s t o c a r r y pa c k a g e s . T h e o v e r a r c h i n g o b j e c t i v e i s t o de l i v e r p a c k a g e s a s s a f e l y , s u s t a i n a b l y , an d e f f i c i e n t l y a s p o s s i b l e u s i n g a n in t e l l i g e n t l o g i s t i c s s y s t e m t h a t c a n b e ap p l i e d i n m a n y l o c a t i o n s . Ve h i c l e E f f i c i e n c y ( c o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 7070 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Su s t a i n a b l e F a c i l i t i e s Go a l : Se e k L e a d e r s h i p i n E n e r g y a n d En v i r o n m e n t a l D e s i g n ( L E E D ) c e r t i f i c a t i o n on a l l n e w U . S . F e d E x E x p r e s s b u i l d i n g s an d c e r t i f i e d f a c i l i t i e s . Pr o g r e s s : On t r a c k , w i t h t h r e e a d d i t i o n a l LE E D - c e r t i f i e d f a c i l i t i e s i n F Y 1 9 . Th e e f f i c i e n t o p e r a t i o n o f o u r 5 , 0 0 0 + a i r a n d g r o u n d h u b s , l o c a l st a t i o n s , f r e i g h t s e r v i c e c e n t e r s , a n d r e t a i l l o c a t i o n s i s c r i t i c a l t o ac h i e v i n g o u r b u s i n e s s a n d s u s t a i n a b i l i t y g o a l s . Fr o m e f f i c i e n t f a c i l i t y d e s i g n a n d co n s t r u c t i o n t o s t a t e - o f - t h e - a r t e n e r g y ma n a g e m e n t a n d w a s t e r e c y c l i n g p r a c t i c e s , we a r e w o r k i n g t o m a k e o u r f a c i l i t i e s m o r e su s t a i n a b l e . O u r o p e r a t i n g c o m p a n i e s im p r o v e e f f i c i e n c y i n m a n y w a y s , i n c l u d i n g by c e r t i f y i n g f a c i l i t i e s t o e x t e r n a l s t a n d a r d s , wh e r e v i a b l e , t h a t e n c o m p a s s a h o s t o f en v i r o n m e n t a l c r i t e r i a . T h e s e i n c l u d e : L E E D • F e d E x E x p r e s s h a s 2 2 L E E D - c e r t i f i e d fa c i l i t i e s i n t h e U . S . , i n c l u d i n g i t s he a d q u a r t e r s i n M e m p h i s , T e n n e s s e e , co v e r i n g a n a r e a o f 2 7 5 , 8 5 0 s q u a r e m e t e r s . • F e d E x E x p r e s s h a s t h r e e L E E D - c e r t i f i e d fa c i l i t i e s o u t s i d e t h e U . S . , i n c l u d i n g t h e Fe d E x E x p r e s s I n t e r n a t i o n a l h e a d q u a r t e r s in H o o f d d o r p , N e t h e r l a n d s , w h i c h i s ce r t i f i e d L E E D P l a t i n u m . • F e d E x G r o u n d h a s s i x L E E D - c e r t i f i e d fa c i l i t i e s i n t h e U . S . • T h e F e d E x O f f i c e h e a d q u a r t e r s i n P l a n o , Te x a s i s L E E D - c e r t i f i e d . • F e d E x F r e i g h t b r o u g h t a n e w L E E D - ce r t i f i e d f a c i l i t y o n l i n e i n W i s c o n s i n d u r i n g 20 1 9 , t h e f i r s t f o r t h i s o p e r a t i n g c o m p a n y . IS O 1 4 0 0 1 • F e d E x o p e r a t e s 6 0 6 f a c i l i t i e s , p r i m a r i l y Fe d E x E x p r e s s f a c i l i t i e s , c e r t i f i e d t o t h e IS O 1 4 0 0 1 e n v i r o n m e n t a l m a n a g e m e n t sy s t e m s t a n d a r d . • I n a d d i t i o n , s o m e o f o u r i n t e r n a t i o n a l op e r a t i o n s a l s o h a v e I S O 5 0 0 0 1 ce r t i f i c a t i o n . Ot h e r F a c i l i t y Su s t a i n a b i l i t y P r o g r a m s Th e F e d E x G r o u n d E a r t h S m a r t ® C h a m p i o n pr o g r a m a i m s t o i n c r e a s e e m p l o y e e pa r t i c i p a t i o n a n d e n g a g e m e n t i n su s t a i n a b i l i t y i n i t i a t i v e s i n e v e r y f a c i l i t y . Th e p r o g r a m c o n t i n u e d t o g r o w i n F Y 1 9 , wi t h 6 4 0 E a r t h S m a r t c h a m p i o n s , 4 9 0 ch a m p i o n s i t e s a n d 4 6 0 c e r t i f i e d b u i l d i n g s . Go i n g f o r w a r d , F e d E x G r o u n d p l a n s t o ho u s e E a r t h S m a r t c h a m p i o n i n f o r m a t i o n i n a c u s t o m i z e d c l o u d - b a s e d s y s t e m t h a t w i l l ma k e e n e r g y - s a v i n g a n d o t h e r s u s t a i n a b i l i t y in f o r m a t i o n m u c h m o r e a c c e s s i b l e t o t h e Fe d E x G r o u n d n e t w o r k . Th e F e d E x F r e i g h t i n t e r n a l G R E E N S i t e ce r t i f i c a t i o n p r o g r a m , w h i c h r e c o g n i z e s fa c i l i t i e s t h a t c o m p l e t e a c t i o n s l i k e re c y c l i n g a n d c o n s e r v i n g e n e r g y t o re d u c e e n v i r o n m e n t a l i m p a c t s , i n c l u d e d al l F e d E x F r e i g h t s i t e s i n F Y 1 9 . E v e r y si t e a l s o h a s a t l e a s t o n e v o l u n t e e r i n t h e Lo c a l E n v i r o n m e n t a l A c t i o n F a c i l i t a t o r Pr o g r a m . T h e p r o g r a m h a s m o r e t h a n 5 0 0 en v i r o n m e n t a l a c t i o n f a c i l i t a t o r s w o r k i n g lo c a l l y a n d a n o t h e r 3 2 a t t h e d i s t r i c t l e v e l , sh a r i n g k n o w l e d g e a c r o s s o u r n e t w o r k a n d wo r k i n g w i t h f a c i l i t y l e a d s t o i m p l e m e n t su s t a i n a b i l i t y i n i t i a t i v e s . Ac r o s s a l l F e d E x o p e r a t i n g c o m p a n i e s , o u r fa c i l i t y s p e c i f i c a t i o n s i n c l u d e r e q u i r e m e n t s th a t s u p p o r t s u s t a i n a b i l i t y , s u c h a s e f f i c i e n t LE D l i g h t i n g . M a n y f a c i l i t i e s a l s o f e a t u r e da y l i g h t i n g t h r o u g h s o l a r t u b e s , w a t e r - sa v i n g p l u m b i n g f i x t u r e s , a n d r e c y c l e d ma t e r i a l s w h e r e a p p r o p r i a t e . I n F Y 1 9 , Fe d E x F r e i g h t a l s o u p d a t e d i t s m a s t e r fa c i l i t y s p e c i f i c a t i o n s f o r n e w b u i l d - t o - s u i t fa c i l i t i e s t o i n c l u d e w a t e r b o t t l e f i l l i n g st a t i o n s a n d 2 0 - a m p r e c e p t a c l e s f o r em p l o y e e s ’ e - v e h i c l e s . A n d d e s i g n a t e d ca r p o o l p a r k i n g t o e n c o u r a g e e m p l o y e e ca r p o o l i n g i s r e q u i r e d a t a l l n e w F e d E x Gr o u n d f a c i l i t i e s , w h i c h c a n h e l p t o re d u c e e m i s s i o n s f r o m c o m m u t i n g . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 25 4 m ki l o w a t t - h o u r s o f e n e r g y sa v e d i n F Y 1 9 a s a r e s u l t of l i g h t i n g r e t r o f i t s a n d en e r g y m a n a g e m e n t 18 0 , 3 2 1 me t r i c t o n s C O 2 e e m i s s i o n s av o i d e d i n F Y 1 9 a s a r e s u l t of l i g h t i n g r e t r o f i t s a n d en e r g y m a n a g e m e n t 7171 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Re d u c e a n d R e p l a c e Li g h t i n g R e t r o f i t s En e r g y e f f i c i e n c y i s a n i m p o r t a n t co m p o n e n t o f o u r s u s t a i n a b l e f a c i l i t i e s ap p r o a c h , r e f l e c t i n g o u r c o m m i t m e n t s t o bo t h r e d u c e a n d r e p l a c e . A s i n p r e v i o u s ye a r s , l i g h t i n g r e t r o f i t s – i n c l u d i n g u p g r a d i n g to L E D f o r i n t e r i o r a n d e x t e r i o r l i g h t s a n d in s t a l l i n g m o t i o n s e n s o r s a n d l i g h t i n g c o n t r o l sy s t e m s , a m o n g o t h e r u p g r a d e s – m a k e up a l a r g e p a r t o f o u r e n e r g y e f f i c i e n c y pr o j e c t s . I n F Y 1 9 w e u p g r a d e d a n a d d i t i o n a l 17 f a c i l i t i e s ( 1 6 F e d E x F r e i g h t f a c i l i t i e s a n d on e F e d E x G r o u n d f a c i l i t y ) . A l o n g w i t h pr e v i o u s r e t r o f i t s , t h e s e u p g r a d e s s a v e d mo r e t h a n 2 5 4 m i l l i o n k W h o f e l e c t r i c i t y an d a v o i d e d 1 8 0 , 3 2 1 m e t r i c t o n s o f C O 2e em i s s i o n s i n F Y 1 9 . S i n c e t h e p r o g r a m be g a n i n 2 0 0 7 , l i g h t i n g r e t r o f i t s a t 1 , 1 3 0 fa c i l i t i e s h a v e s a v e d m o r e t h a n 1 . 4 b i l l i o n kW h o f e l e c t r i c i t y . Ou r a s s e s s m e n t s h a v e s h o w n t h a t t h e co m b i n a t i o n o f L E D l i g h t i n g a n d m o t i o n se n s o r s e n h a n c e s e f f i c i e n c y a s m u c h a s so p h i s t i c a t e d c o n t r o l s y s t e m s , s o L E D re m a i n s o u r p r i m a r y l i g h t i n g e f f i c i e n c y me a s u r e . En e r g y M a n a g e m e n t S y s t e m s Ce n t r a l i z e d e n e r g y m a n a g e m e n t s y s t e m s co n t r i b u t e t o o u r e f f i c i e n c y e f f o r t s b y se t t i n g t e m p e r a t u r e c o n t r o l s t o a d j u s t fo r o c c u p i e d a n d v a c a n t b u i l d i n g t i m e s , co n t r o l l i n g l i g h t i n g a n d i d e n t i f y i n g t h e m o s t en e r g y - i n t e n s i v e b u i l d i n g s a n d p o t e n t i a l en e r g y - s a v i n g o p p o r t u n i t i e s . A t F e d E x Of f i c e , a n e n e r g y m a n a g e m e n t s y s t e m ha s b e e n d e p l o y e d i n m o r e t h a n 1 , 5 0 0 st o r e s . T h e s y s t e m p r o v i d e s c e n t r a l i z e d co n t r o l o f H V A C e q u i p m e n t , s i g n i f i c a n t l y en h a n c i n g e n e r g y e f f i c i e n c y a n d o u r a b i l i t y to d i a g n o s e a n d a d d r e s s s u b - o p t i m a l sy s t e m p e r f o r m a n c e . D u r i n g F Y 1 9 , t h e en e r g y m a n a g e m e n t s y s t e m r e s u l t e d i n en e r g y s a v i n g s o f m o r e t h a n 2 2 m i l l i o n k W h of e l e c t r i c i t y , a v o i d i n g 1 6 , 2 0 0 m e t r i c t o n s o f CO 2e, t h e e q u i v a l e n t o f t a k i n g n e a r l y 3 , 5 0 0 ca r s o f f t h e r o a d . Su s t a i n a b l e F a c i l i t i e s ( c o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 7272 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x F Y 1 7 FY 1 8 FY 1 9 On - S i t e S o l a r E l e c t r i c i t y G e n e r a t i o n 23.4 million kilowatt-hours 21 million kilowatt-hours 20.8 million kilowatt-hours Em i s s i o n s A v o i d e d 13,447 metric tons CO2e 12,504 metric tons CO2e 12,425 metric tons CO2e Wi t h t h e a d d i t i o n o f o n e n e w o n - s i t e s o l a r in s t a l l a t i o n d u r i n g F Y 1 9 , F e d E x o n - s i t e s o l a r ge n e r a t i o n c a p a c i t y g r e w t o m o r e t h a n 23 m i l l i o n k W h i n F Y 1 9 . T h i s i s e q u i v a l e n t to t h e a n n u a l e l e c t r i c i t y c o n s u m p t i o n o f 2, 7 5 3 h o m e s . As r e n e w a b l e e n e r g y t e c h n o l o g y co n t i n u e s t o e v o l v e , w e s e e k n e w w a y s to r e v o l u t i o n i z e o u r e n e r g y m a n a g e m e n t ap p r o a c h . T h i s i n c l u d e s g r e a t e r i n v e s t m e n t s in s o l a r e n e r g y a n d f u e l c e l l t e c h n o l o g y th a t w e h o p e w i l l a l l o w u s t o c r e a t e o u r ow n o n - s i t e m i c r o g r i d p i l o t s , a l t h o u g h im p l e m e n t a t i o n r e m a i n s s e v e r a l y e a r s a w a y . In F Y 1 9 , e l e c t r i c i t y g e n e r a t e d b y o n - s i t e fu e l c e l l s t o t a l e d 1 2 . 3 m i l l i o n k W h . A l o n g wi t h o n - s i t e s o l a r , t h e s e r e v o l u t i o n a r y en e r g y i n i t i a t i v e s u n d e r s c o r e o u r o n g o i n g co m m i t m e n t t o r e d u c i n g e m i s s i o n s t h r o u g h be s t a v a i l a b l e t e c h n o l o g i e s . F e d E x G r o u n d ad d e d a 1 M W f u e l c e l l i n M i d d l e t o w n , Co n n e c t i c u t i n F Y 1 9 . A l r e a d y , t h r e e F e d E x fa c i l i t i e s a r e p o w e r e d b y b o t h f u e l c e l l s Re v o l u t i o n i z e Re n e w a b l e E n e r g y Go a l : Ex p a n d o n - s i t e e n e r g y g e n e r a t i o n a n d co n t i n u e t o p r o c u r e r e n e w a b l e e n e r g y fo r f a c i l i t i e s . Pr o g r e s s : On t r a c k , w i t h m o r e t h a n 2 3 m i l l i o n k W h ge n e r a t e d i n F Y 1 9 . Ex p a n d i n g o n - s i t e r e n e w a b l e e n e r g y ge n e r a t i o n a n d p r o c u r i n g r e n e w a b l e e n e r g y ar e w a y s w e r e v o l u t i o n i z e o u r f a c i l i t i e s . At 2 6 F e d E x l o c a t i o n s , r e n e w a b l e a n d al t e r n a t i v e e n e r g y s y s t e m s – i n c l u d i n g on - a n d o f f - s i t e s o l a r , a s w e l l a s f u e l c e l l te c h n o l o g i e s – g e n e r a t e d o v e r 3 6 m i l l i o n kW h o f c l e a n e n e r g y i n F Y 1 9 . T h e s e in s t a l l a t i o n s r e d u c e G H G e m i s s i o n s an d o p e r a t i n g e x p e n s e s , a d v a n c e o u r re n e w a b l e e n e r g y g o a l s , a n d d e m o n s t r a t e in d u s t r y l e a d e r s h i p . an d s o l a r , a n d w e h a v e b e g u n e x p l o r i n g th e p o s s i b i l i t y o f r e p l a c i n g d i e s e l b a c k u p ge n e r a t o r s w i t h o n - s i t e s o l a r , f u e l c e l l s , co m b i n e d h e a t a n d p o w e r t e c h n o l o g y , an d e n e r g y s t o r a g e . T o g e t h e r , t h e s e ad v a n c e m e n t s c o u l d c r e a t e a m i c r o g r i d an d p r o v i d e a m o r e e f f i c i e n t a l t e r n a t i v e to g e n e r a t o r s t h a t , w h i l e h i s t o r i c a l l y ne c e s s a r y , r e m a i n l a r g e l y u n u s e d . In 2 0 1 9 , F e d E x G r o u n d r e a c h e d i t s i n t e r n a l go a l t o p u r c h a s e a t l e a s t 5 % r e n e w a b l e en e r g y f o r f a c i l i t i e s . W e c o n t i n u e t o c l o s e l y mo n i t o r o p p o r t u n i t i e s t o p u r c h a s e o f f - s i t e re n e w a b l e e n e r g y , a l t h o u g h r e g u l a t o r y a n d ac c o u n t i n g s t r u c t u r e s p r e s e n t o b s t a c l e s . We c u r r e n t l y p u r c h a s e o f f - s i t e r e n e w a b l e en e r g y i n W a s h i n g t o n S t a t e a n d l o o k f o r ot h e r l o c a t i o n s w h e r e t h e p r a c t i c e i s v i a b l e . Se e t h e Da t a A p p e n d i x f o r d e t a i l s o n o u r ef f i c i e n t f a c i l i t i e s . Mi c r o g r i d s a n d S o l a r T h e r m a l Fe d E x G r o u n d i s a l s o e x p l o r i n g t h e u s e o f mi c r o g r i d s . T h i s l o n g e r - t e r m p r o j e c t a i m s to i n c r e a s e t h e r e s i l i e n c y o f o u r o p e r a t i o n s an d s u p p o r t e m e r g e n c y p r e p a r e d n e s s . Mi c r o g r i d t e c h n o l o g y p r o v i d e s o u r f a c i l i t i e s wi t h t h e f l e x i b i l i t y t o c o n n e c t t o l o c a l gr i d p o w e r o r t o o p e r a t e s e l f - s u f f i c i e n t l y . Ef f i c i e n t l y k e e p i n g o u r f a c i l i t i e s c o o l a n d sa f e f o r t e a m m e m b e r s w o r k i n g i n h o t cl i m a t e s i s a n o t h e r p r i o r i t y . At a F e d E x G r o u n d F l o r i d a f a c i l i t y , w e a r e im p l e m e n t i n g a n i n n o v a t i v e w a y t o c o o l tr a i l e r s a n d i m p r o v e t e a m m e m b e r c o m f o r t as t h e y l o a d p a c k a g e s . A r o o f - m o u n t e d so l a r t u b e a r r a y r e d u c e s t h e a m o u n t o f co m p r e s s i o n n e e d e d b y t h e a i r c o n d i t i o n e r an d i m p r o v e s e n e r g y e f f i c i e n c y b y a s mu c h a s 5 0 % . Su s t a i n a b l e F a c i l i t i e s ( c o n t i n u e d ) $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 7373 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Su s t a i n a b l e M a t e r i a l s a n d R e c y c l i n g As i n t h e p a s t , F e d E x - b r a n d e d p a c k a g i n g , wh i c h i n c l u d e s t h e r e c o g n i z a b l e e n v e l o p e s an d c o r r u g a t e d b o x e s t h a t p r o t e c t c u s t o m e r sh i p m e n t s i n t r a n s i t , r e m a i n e d t h e l a r g e s t vo l u m e o f m a t e r i a l p u r c h a s e d i n F Y 1 9 . We a l s o p u r c h a s e o t h e r t y p e s o f m a t e r i a l s fo r o u r o p e r a t i o n s , s u c h a s v e h i c l e ma i n t e n a n c e s u p p l i e s , d e - i c i n g f l u i d s , pa l l e t s a n d p a p e r u s e d b y F e d E x O f f i c e . Re s p o n s i b l e P a c k a g i n g Mi n i m i z i n g p a c k a g i n g a n d m a x i m i z i n g re c y c l i n g v o l u m e c o n s e r v e s r e s o u r c e s , re d u c e s w a s t e a n d i m p r o v e s t r a n s p o r t a t i o n em i s s i o n s e f f i c i e n c y . F e d E x - b r a n d e d pa c k a g i n g i s 1 0 0 % r e c y c l a b l e a n d co m p o s e d o f 4 5 % r e c y c l e d c o n t e n t . Th e t h i r d - p a r t y c e r t i f i e d c o n t e n t p e r c e n t a g e of o u r p a c k a g i n g m a t e r i a l s r e a c h e d 6 8 % fo r F Y 1 9 . T h i s r e p r e s e n t s a n i n c r e a s e of 1 3 p e r c e n t a g e p o i n t s o v e r F Y 1 8 . To r e d u c e t h e p o t e n t i a l f o r w a s t e d pa c k a g i n g , w e h a v e a p p r o v e d p a c k a g i n g sp e c i f i c a t i o n s a n d o r d e r i n g a l l o c a t i o n s . Qu a r t e r l y a u d i t s o f o u r p a c k a g i n g s u p p l i e r s fu r t h e r e n s u r e b r a n d e d p a c k a g i n g m e e t s al l s p e c i f i c a t i o n s a n d g u i d e l i n e s . T h e Fe d E x S o u r c i n g t e a m e v a l u a t e s e a c h cr i t i c a l p a c k a g i n g s u p p l i e r a n n u a l l y o n en v i r o n m e n t a l m a n a g e m e n t p r a c t i c e s , co n t i n u o u s l y m o n i t o r i n g a n d i m p r o v i n g su s t a i n a b i l i t y p r o g r a m s w h e r e p o s s i b l e . Op t i m i z i n g p a c k a g i n g b y m a k i n g w e i g h t , si z e a n d c o n t e n t a d j u s t m e n t s h e l p s cu s t o m e r s s h i p m o r e e f f i c i e n t l y , s u c h a s th r o u g h d i m e n s i o n a l , o r d i m , w e i g h t p r i c i n g ba s e d o n p a c k a g e v o l u m e . T h i s a l l o w s u s t o ma k e t h e b e s t u s e o f s p a c e i n o u r a i r c r a f t , ve h i c l e s , a n d d i s t r i b u t i o n c e n t e r s ; i m p r o v e s lo a d i n g e f f i c i e n c y ; a n d r e d u c e s e m i s s i o n s . Di m w e i g h t p r i c i n g a l s o e n c o u r a g e s cu s t o m e r s t o m a k e p a c k a g i n g a d j u s t m e n t s th a t m a x i m i z e p r o d u c t d e n s i t y a n d r e d u c e pa c k a g i n g m a t e r i a l s . F e d E x P a c k a g i n g Se r v i c e s w o r k s w i t h c u s t o m e r s t o o p t i m i z e pa c k a g e s i z e a n d d e s i g n , w h i c h r e d u c e s th e i r c o s t s a n d e n v i r o n m e n t a l i m p a c t s . Ou r p a c k a g i n g e n g i n e e r s a s s e s s e x i s t i n g pa c k a g i n g a n d r e c o m m e n d m o r e e f f i c i e n t de s i g n s , f o l l o w e d b y p e r f o r m a n c e t e s t i n g t o ma k e s u r e t h e r e d e s i g n e d p a c k a g i n g m e e t s cu s t o m e r n e e d s w i t h j u s t t h e r i g h t a m o u n t of m a t e r i a l . W e a l s o w o r k t o m a k e s u r e o u r cu s t o m e r s ’ p a c k a g e s a r e d e l i v e r e d f r e e of a n y d a m a g e t h a t c o u l d l e a d t o a r e t u r n an d r e p l a c e m e n t . Ou r p a c k a g i n g e n g i n e e r s w o r k c l o s e l y wi t h c u s t o m e r s t o m e e t t h e i r d e s i g n a n d su s t a i n a b i l i t y o b j e c t i v e s , w h e t h e r t h a t me a n s u s i n g l e s s p o l y s t y r e n e f o a m , l e s s fi l m t o w r a p a n i t e m o r m o r e r e c y c l a b l e pa c k a g i n g m a t e r i a l . W e a l s o u s e a su s t a i n a b i l i t y c h e c k l i s t t o a d v i s e c u s t o m e r s ab o u t c u r b s i d e r e c y c l i n g l i m i t a t i o n s , ri g h t - s i z i n g , a b i l i t y t o w i t h s t a n d h e a t a n d hu m i d i t y a n d o t h e r c o ns i d e r a t i o n s . K e y t o th e s u c c e s s o f n e w o r m o d i f i e d p a c k a g i n g is m a k i n g s u r e i t c a n b e e f f i c i e n t l y s o r t e d at o u r f a c i l i t i e s . W e t e s t a l l p a c k a g i n g in n o v a t i o n s t o m a k e s u r e t h e y w i l l n o t j a m or g e t d a m a g e d o n a c o n v e y o r . T h i s n o t o n l y pr o t e c t s c u s t o m e r i t e m s , b u t a l s o a v o i d s ad d i t i o n a l h a n d l i n g s u r c h a r g e s , k e e p i n g cu s t o m e r c o s t s l o w . So m e o f o u r r e c e n t p a c k a g i n g i n n o v a t i o n pr o j e c t s i n c l u d e s u p p o r t i n g t h e t e s t i n g a n d de v e l o p m e n t o f a c u s t o m i z e d c o n t a i n e r wi t h a r e u s e l i f e s p a n o f t w o y e a r s f o r te m p e r a t u r e - s e n s i t i v e a n d p e r i s h a b l e i t e m s li k e f o o d a n d w i n e , a n d a m o d u l a r c r a t e th a t c a n a c c o m m o d a t e h i g h - v a l u e c o n t e n t of d i f f e r e n t s i z e s . F o r m o r e i n f o r m a t i o n ab o u t o u r p a c k a g i n g in n o v a t i o n s , s e e t h e Ec o n o m y ch a p t e r . F o r d e t a i l s a b o u t t h e vo l u m e a n d p e r c e n t a g e s o f p a c k a g i n g ma t e r i a l s , p a p e r , a n d o t h e r o p e r a t i o n a l ma t e r i a l s w i t h r e c y c l e d c o n t e n t , s e e t h e Da t a A p p e n d i x . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 7474 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Su s t a i n a b l e M a t e r i a l s a n d R e c y c l i n g ( c o n t i n u e d ) Su s t a i n a b l e P a p e r Af t e r c o r r u g a t e d p a c k a g i n g , p a p e r re p r e s e n t s o u r m o s t u s e d m a t e r i a l , a n d t h e va s t m a j o r i t y o f o u r p a p e r u s e t a k e s p l a c e du r i n g p r i n t i n g o p e r a t i o n s a t a p p r o x i m a t e l y 2, 1 0 0 F e d E x O f f i c e l o c a t i o n s . F e d E x O f f i c e ha s i m p l e m e n t e d a v a r i e t y o f s t r a t e g i e s t o re s p o n s i b l y s o u r c e , u s e , a n d r e c y c l e p a p e r . Th i s i n c l u d e s e n g a g i n g t e a m m e m b e r s a n d cu s t o m e r s i n o u r s u s t a i n a b l e p r a c t i c e s , al o n g w i t h a f o r e s t - b a s e d p a p e r p r o d u c t pr o c u r e m e n t p o l i c y t h a t i n c l u d e s v e n d o r re q u i r e m e n t s f o r r e s p o n s i b l e f o r e s t - ma n a g e m e n t p r a c t i c e s . W e p u r c h a s e t h e va s t m a j o r i t y o f o u r p a p e r f r o m s u p p l i e r s wh o a r e c e r t i f i e d b y s u s t a i n a b l e f o r e s t pr o g r a m s , s u c h a s t h e F o r e s t S t e w a r d s h i p Co u n c i l ( F S C ) . I n f a c t , 9 9 . 8 % o f a l l p a p e r pu r c h a s e d b y F e d E x O f f i c e d u r i n g F Y 1 9 wa s t h i r d - p a r t y c e r t i f i e d , i n c l u d i n g 8 9 % th a t w a s F S C c e r t i f i e d . In a d d i t i o n t o p u r c h a s i n g o u r p a p e r f r o m ce r t i f i e d f o r e s t p r o g r a m s , w e c o n t i n u e to i n c o r p o r a t e a l t e r n a t i v e f i b e r s i n t o o u r pr o d u c t m i x . W e c o n t i n u e p u r c h a s i n g “ t r e e - fr e e ” p r o d u c t s , o r t h o s e t h a t u s e a l t e r n a t i v e fi b e r s , l i k e a g r i c u l t u r a l r e s i d u e s . W e p l a n t o co n t i n u e r e s e a r c h i n g t h e s e a l t e r n a t i v e s a n d ot h e r s t o e n s u r e t h e c o n t i n u e d r e d u c t i o n o f ou r e n v i r o n m e n t a l f o o t p r i n t a s s o c i a t e d w i t h pa p e r . I n a d d i t i o n t o p a p e r , F e d E x O f f i c e ca r r i e s s u s t a i n a b l e o p t i o n s f o r o u r s i g n s a n d gr a p h i c s o f f e r i n g s u s e d b y l a r g e c o m m e r c i a l cu s t o m e r s , h o t e l s a n d c o n v e n t i o n c e n t e r s . Se v e r a l F e d E x O f f i c e s i g n s a n d g r a p h i c s pr o d u c t o f f e r i n g s h a v e e n v i r o n m e n t a l be n e f i t s , i n c l u d i n g s u s t a i n a b l y c e r t i f i e d ba n n e r s a n d l a r g e f o r m a t r o l l s , r e c y c l a b l e ba n n e r s a n d m e d i a b o a r d s , a n d e c o - f r i e n d l y su r f a c e g r a p h i c s , a m o n g o t h e r s . In F Y 1 9 , 5 9 % o f t h e s o l i d w a s t e g e n e r a t e d in o u r o p e r a t i o n s w a s s e n t t o r e c y c l e r s . Ou r o p e r a t i n g c o m p a n i e s u s e a v a r i e t y o f wa s t e r e d u c t i o n a n d r e c y c l i n g s t r a t e g i e s t o ma x i m i z e w a s t e d i v e r s i o n f o r t h e i r u n i q u e op e r a t i o n s . F o r e x a m p l e , i n F Y 1 9 , F e d E x Gr o u n d d i v e r t e d 8 3 . 5 % o f w a s t e t h r o u g h a n ef f i c i e n t s e p a r a t i o n a n d r e c y c l i n g p r o g r a m fo r c a r d b o a r d , p l a s t i c , a n d p a l l e t s a t e v e r y Fe d E x G r o u n d f a c i l i t y i n t h e U . S . S o m e sm a l l e r F e d E x G r o u n d f a c i l i t i e s s e n d t h e i r re c y c l a b l e i t e m s t o a l a r g e r f a c i l i t y w h e r e th e y a r e c o m b i n e d a n d p i c k e d u p f o r re c y c l i n g u s i n g a s i n g l e - v e n d o r a p p r o a c h . Th i s l i m i t s t h e n u m b e r o f f a c i l i t i e s v i s i t e d to p i c k u p r e c y c l a b l e s a n d p r o v i d e s F e d E x Gr o u n d t e a m s w i t h a s i n g l e p o i n t o f c o n t a c t fo r a d d e d e f f i c i e n c y . In a d d i t i o n , F e d E x G r o u n d r e d u c e d w a s t e fu r t h e r b y e l i m i n a t i n g t h e c o r e o n p l a s t i c fi l m – w i d e l y u s e d t o w r a p a n d s e c u r e pa c k a g e s – a n d r e p l a c i n g i t w i t h a r e u s a b l e co r e a t 3 5 F e d E x S m a r t P o s t ® l o c a t i o n s . Ro u g h l y 8 0 0 , 0 0 0 c a r d b o a r d c o r e s w i l l no l o n g e r b e r e c y c l e d o r s e n t t o l a n d f i l l s ea c h y e a r , w h i c h i s e q u a l t o d i v e r t i n g al m o s t 1 . 2 m i l l i o n p o u n d s o f p a p e r . I n ad d i t i o n , t h i s f i l m i s 2 8 % t h i n n e r t h a n i t s pr e d e c e s s o r s , m a k i n g i t e a s i e r f o r t e a m me m b e r s t o h a n d l e . E s t i m a t e d a n n u a l c o s t sa v i n g s h a v e e x c e e d e d $ 5 0 0 , 0 0 0 . D u r i n g FY 1 9 , t h i s p r o j e c t w a s h o n o r e d b y t h e Su s t a i n a b l e P u r c h a s i n g L e a d e r s h i p C o u n c i l fo r e x c e l l e n c e a n d i n n o v a t i o n i n s u s t a i n a b l e pr o c u r e m e n t p r a c t i c e s . Fo r m o r e i n f o r m a t i o n a b o u t o u r s u p p l i e r pu r c h a s i n g p o l i c i e s , p l e a s e s e e t h e Ou r CS R S t r a t e g y c h a p t e r . F o r t h e p e r c e n t a g e s of F S C a n d o t h e r t h i r d - p a r t y c e r t i f i e d su s t a i n a b l e p a p e r u s e d b y F e d E x O f f i c e ye a r - o v e r - y e a r , s e e t h e Da t a A p p e n d i x . Fe d E x O f f i c e a l s o a i m s t o m a k e i t e a s y f o r ou r c u s t o m e r s t o r e d u c e t h e i r o w n m a t e r i a l s us e a n d i n c r e a s e r e c y c l i n g . F e d E x O f f i c e ® Pr i n t O n l i n e , f o r i n s t a n c e , a l l o w s c o m m e r c i a l cu s t o m e r s t o p r i n t l o c a l l y , a v o i d i n g un n e c e s s a r y s h i p p i n g a n d e n a b l i n g t h e m t o pr e v i e w p r o j e c t s b e f o r e p r o d u c t i o n , w h i c h re d u c e s w a s t e d p a g e s . O u r l o n g s t a n d i n g pa p e r s h r e d d i n g a n d r e c y c l i n g s e r v i c e al l o w s c u s t o m e r s t o b r i n g a n y d o c u m e n t s , in c l u d i n g s e n s i t i v e i t e m s s u c h a s t a x re t u r n s , t o a F e d E x O f f i c e l o c a t i o n a n d h a v e th e m s e c u r e l y a n d c o n f i d e n t i a l l y s h r e d d e d , th e n r e c y c l e d . D u r i n g F Y 1 9 , a l m o s t 1 0 mi l l i o n p o u n d s o f p a p e r w e r e s h r e d d e d an d r e c y c l e d . P r o v i d i n g c u s t o m e r s w i t h su s t a i n a b l e p a p e r o p t i o n s i s a l s o e s s e n t i a l , so F e d E x O f f i c e s t o c k s c l e a r l y l a b e l e d , su s t a i n a b l y - s o u r c e d p a p e r o p t i o n s fo r p u r c h a s e . Wa s t e a n d R e c y c l i n g As o u r b u s i n e s s g r o w s t o m e e t t h e ac c e l e r a t i n g d e m a n d s o f e - c o m m e r c e an d o t h e r s h i p p i n g n e e d s , o u r w a s t e ma n a g e m e n t s t r a t e g i e s h e l p e n s u r e w e re c y c l e m o r e o f t h e w a s t e p r o d u c e d i n o u r fa c i l i t i e s . W e a l s o e n c o u r a g e c u s t o m e r s t o re c y c l e o u r p a c k a g i n g a n d a r e r e s e a r c h i n g op t i o n s f o r r e u s a b l e F e d E x - b r a n d e d pa c k a g i n g a s w e l l . Fo r d e t a i l s a b o u t t h e v o l u m e o f w a s t e ge n e r a t e d , r e c y c l e d a n d l a n d f i l l e d y e a r - o v e r - ye a r a c r o s s F e d E x o p e r a t i n g c o m p a n i e s , se e t h e Da t a A p p e n d i x . I n c l u d e d a r e : • S o l i d w a s t e • H a z a r d o u s w a s t e • N o n - h a z a r d o u s r e g u l a t e d w a s t e • U n i v e r s a l w a s t e • E l e c t r o n i c w a s t e $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q 7575 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x Th e F e d E x G r o u n d S u s t a i n a b i l i t y J o u r n e y In 2 0 1 3 , F e d E x G r o u n d u n v e i l e d a n a m b i t i o u s se t o f s u s t a i n a b i l i t y g o a l s f o c u s e d o n re n e w a b l e e n e r g y , a l t e r n a t i v e f u e l s , e n e r g y ef f i c i e n c y , a n d w a s t e d i v e r s i o n . S i n c e t h e n , Fe d E x G r o u n d h a s i n t e g r a t e d s u s t a i n a b i l i t y in i t s o p e r a t i o n s a n d a m o n g s e r v i c e pr o v i d e r s , a c h i e v i n g a l l f i v e g o a l s a l m o s t a ye a r a h e a d o f s c h e d u l e . S t r o n g l e a d e r s h i p an d e n g a g e m e n t t h r o u g h t h e F e d E x Gr o u n d E a r t h S m a r t C h a m p i o n P r o g r a m dr o v e t h i s s u c c e s s a n d h e l p e d t o t r a n s f o r m th e c u l t u r e . T h e p r o g r a m h a s i n c r e a s e d su s t a i n a b i l i t y a w a r e n e s s a n d p r o v i d e d a p l a t f o r m f o r e m p l o y e e s t o i d e n t i f y in n o v a t i v e s o l u t i o n s , im p r o v e o p e r a t i o n a l ef f i c i e n c i e s , a n d l e a d c h a n g e . Al t e r n a t i v e F u e l s Go a l : Re p l a c e 1 0 % o f d i e s e l w i t h a l t e r n a t i v e fu e l s b y 2 0 2 0 . Pr o g r e s s : 12 . 3 % o f d i e s e l d i s p l a c e d w i t h al t e r n a t i v e f u e l s . Fe d E x G r o u n d h e l p s t o i n c r e a s e a l t e r n a t i v e fu e l a c c e s s i b i l i t y f o r o u r s e r v i c e p r o v i d e r s th r o u g h f u e l i s l a n d s . O u r f u e l i s l a n d ne t w o r k h a s e n a b l e d o u r s e r v i c e p r o v i d e r s to m a i n t a i n a n e t w o r k o f m o r e t h a n 1 8 0 al t e r n a t i v e f u e l v e h i c l e s . En e r g y E f f i c i e n c y Go a l : Im p r o v e e n e r g y e f f i c i e n c y t o r e d u c e el e c t r i c i t y u s e 2 0 % b y 2 0 2 0 . Pr o g r e s s : 33 % r e d u c t i o n i n e l e c t r i c i t y u s e . En e r g y e f f i c i e n c y i s c e n t r a l t o o u r o v e r a l l su s t a i n a b i l i t y s t r a t e g y . F e d E x G r o u n d h e l p e d to c h a m p i o n o u r e n e r g y e f f i c i e n c y e f f o r t s an d s a v e d 8 2 . 6 m i l l i o n k W h o f e n e r g y th r o u g h e f f i c i e n c y e f f o r t s . B e y o n d e n e r g y sa v i n g s , t h e s e e f f i c i e n c y i n i t i a t i v e s h a v e he l p e d t o i n c r e a s e t e a m m e m b e r c o m f o r t , sa f e t y , a n d y a r d v i s i b i l i t y . Wa s t e D i v e r s i o n Go a l : Di v e r t 8 0 % o f w a s t e f r o m l a n d f i l l by 2 0 2 0 . Pr o g r e s s : 81 . 6 % o f w a s t e d i v e r t e d f r o m l a n d f i l l . Fe d E x G r o u n d a c h i e v e d a n i m p r e s s i v e wa s t e d i v e r s i o n r a t e o f p a l l e t s , p l a s t i c , ca r d b o a r d , a n d m e t a l d u e t o e m p l o y e e en g a g e m e n t . T h e F e d E x E a r t h S m a r t Ch a m p i o n P r o g r a m p r o v i d e s o n g o i n g en g a g e m e n t , w i t h c o m m i t t e d e m p l o y e e s th r o u g h o u t t h e n e t w o r k d r i v i n g p r o g r e s s on t h i s g o a l . Re n e w a b l e E n e r g y Go a l : 5% r e n e w a b l e e n e r g y b y 2 0 2 0 . Pr o g r e s s : 5. 4 % r e n e w a b l e e n e r g y i n 2 0 1 9 . Fe d E x G r o u n d s u r p a s s e d t h i s g o a l by g r o w i n g t h e r e n e w a b l e e n e r g y in f r a s t r u c t u r e . T o d a y , t h e c o m p a n y h a s 15 l o c a t i o n s u s i n g s o l a r e n e r g y i n t h e i r op e r a t i o n s . T h e s e i n c l u d e o n - s i t e s o l a r in s t a l l a t i o n s , a l o n g w i t h o n e f a c i l i t y i n Sp o k a n e , W a s h i n g t o n t h a t r e c e i v e s a l l o f it s e l e c t r i c i t y f r o m e n e r g y p r o d u c e d b y a ne a r b y s o l a r f a r m , a n d t h e M a u i , H a w a i i fa c i l i t y t h a t f e a t u r e s a s o l a r - p l u s - s t o r a g e sy s t e m p r o v i d i n g a l m o s t 1 0 0 % o f t h e fa c i l i t y ’ s e l e c t r i c i t y n e e d s . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q OU R C S R S T R A T E G Y / E C O N O M Y BU S I N E S S P E R F O R M A N C E (i ) FY 1 7 FY 1 8 FY 1 9 Re v e n u e ( $ B ) $6 0 . 3 2 $ 6 5 . 4 5 $ 6 9 . 6 9 Op e r a t i n g I n c o m e ( $ M ) $ 4 , 5 6 6 $ 4 , 2 7 2 $ 4 , 4 6 6 Op e r a t i n g M a r g i n 7. 6 % 6 . 5 % 6 . 4 % Ne t I n c o m e ( $ M ) $2 , 9 9 7 $ 4 , 5 7 2 $ 5 4 0 Di l u t e d E P S $1 1 . 0 7 $ 1 6 . 7 9 $ 2 . 0 3 Ca p i t a l E x p e n d i t u r e s ( $ B ) $5 . 1 2 $ 5 . 6 6 $ 5 . 4 9 (i ) F o r m o r e i n f o r m a t i o n , s e e o u r 2 0 1 9 A n n u a l R e p o r t . ST A K E H O L D E R V A L U E - A D D E D T A B L E FY 1 7 F Y 1 8 F Y 1 9 Di v i d e n d s P a i d t o S h a r e h o l d e r s ( $ M ) (i ) $ 4 2 6 $ 5 3 5 $ 6 8 3 Sa l a r i e s a n d E m p l o y e e B e n e f i t s ( $ B ) (i ) $2 1 . 9 9 $ 2 3 . 8 0 $ 2 4 . 7 8 Co m m u n i t y I n v e s t m e n t s ( $ M ) (i i ) $6 5 . 3 0 $ 6 4 . 1 2 $ 6 2 . 4 0 (i ) F o r m o r e i n f o r m a t i o n , s e e o u r 2 0 1 9 A n n u a l R e p o r t . (i i ) T h i s i n c l u d e s c a s h , i n - k i n d a n d U n i t e d W a y t e a m m e m b e r c o n t r i b u t i o n s . Da t a A p p e n d i x 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 7676 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q SU P P L Y C H A I N FY 1 7 F Y 1 8 F Y 1 9 To t a l N u m b e r o f S u p p l i e r s P a r t i c i p a t i n g i n R F x E v e n t 28 1 3 8 6 5 0 8 To t a l N u m b e r o f S u p p l i e r s A s k e d S u s t a i n a b i l i t y Q u e s t i o n s i n R F x E v e n t 2 0 6 3 0 0 4 3 6 % S u p p l i e r s S c r e e n e d w i t h S u s t a i n a b i l i t y R F x Q u e s t i o n s 73 % 7 8 % 8 6 % Di v e r s e S u p p l i e r S p e n d i n g ( $ B ) $9 . 1 $ 9 . 6 $ 1 2 . 3 Mi n o r i t y - o w n e d B u s i n e s s e s ( % o f t o t a l d i v e r s e s u p p l i e r s p e n d ) 1 2 % 1 5 % 1 2 % Wo m e n - o w n e d B u s i n e s s e s ( % o f t o t a l d i v e r s e s u p p l i e r s p e n d ) 9 % 9 % 8 % Ot h e r S m a l l B u s i n e s s e s ( % o f t o t a l d i v e r s e s u p p l i e r s p e n d ) 79 % 7 6 % 8 0 % Mi n o r i t y - o w n e d B u s i n e s s e s ( $ B ) $1 . 1 0 $ 1 . 4 0 $ 1 . 5 0 Mi n o r i t y S p e n d b y D e m o g r a p h i c ( % ) Hi s p a n i c 30 % 2 3 % 2 8 % Af r i c a n A m e r i c a n 27 % 3 0 % 3 0 % So u t h A s i a n I n d i a n 13 % 4 % 5 % As i a n 4% 5 % 4 % Ot h e r / N o t D i s c l o s e d (i ) 26 % 38 % 3 3 % (i ) T h i s i n c l u d e s N a t i v e A m e r i c a n , w h i c h w a s < 1 % o f d a t a r e p o r t e d . CH A R I T A B L E C O N T R I B U T I O N S & V O L U N T E E R I S M FY 1 7 F Y 1 8 F Y 1 9 Ca s h G r a n t s ( $ M ) $ 4 9 . 3 0 $ 4 7 . 7 8 $ 5 3 . 7 8 Co r p o r a t e C h a r i t a b l e S h i p p i n g ( $ M ) $5 . 2 5 $ 6 . 9 4 $ 7 . 7 0 Co r p o r a t e M a r k e t i n g a n d F e d E x E x p r e s s I n - k i n d D o n a t i o n s ( $ M ) $ 0 . 9 0 $ 0 . 4 2 $ 0 . 9 3 To t a l C o m p a n y D i r e c t C h a r i t a b l e C o n t r i b u t i o n s ( $ M ) $5 5 . 4 5 $ 5 5 . 1 4 $ 6 2 . 4 1 Te a m M e m b e r C o n t r i b u t i o n s t o U n i t e d W a y C a m p a i g n ( $ M ) $9 . 8 5 $ 8 . 9 8 $ 1 1 . 4 1 TO T A L ( $ M ) $6 5 . 3 0 $ 6 4 . 1 2 $ 7 3 . 8 2 FE D E X C A R E S V O L U N T E E R I S M FY 1 7 F Y 1 8 F Y 1 9 To t a l # F e d E x V o l u n t e e r s 21 , 6 5 0 1 3 , 0 1 6 2 4 , 6 8 4 To t a l # V o l u n t e e r H o u r s 11 1 , 2 0 0 8 1 , 9 7 6 1 0 5 , 8 4 5 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 7777 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q PE O P L E HE A D C O U N T B Y G L O B A L R E G I O N FY 1 7 F Y 1 8 F Y 1 9 To t a l H e a d c o u n t 40 4 , 3 3 6 4 2 6 , 5 3 0 4 4 4 , 7 7 0 U. S . ( % ) 70 % 6 9 % 7 1 % Eu r o p e ( % ) 12 % 1 1 % 1 1 % As i a P a c i f i c ( A P A C ) ( % ) 7% 7 % 7 % La t i n A m e r i c a , C a r i b b e a n ( L A C ) ( % ) 6% 8 % 6 % Ca n a d a ( % ) 3% 3 % 3 % Mi d d l e E a s t , I n d i a n S u b c o n t i n e n t a n d A f r i c a ( M E I S A ) ( % ) 2% 2 % 2 % Fu l l - t i m e E m p l o y e e s – G l o b a l W o r k f o r c e (i ) N / R 24 3 , 2 2 6 2 5 9 , 6 6 6 Pa r t - t i m e E m p l o y e e s – G l o b a l W o r k f o r c e (i ) N / R 13 4 , 0 0 0 1 4 5 , 0 6 4 Fu l l - t i m e E m p l o y e e s – U . S . W o r k f o r c e 16 0 , 7 3 2 1 6 9 , 7 9 5 1 8 1 , 9 4 0 Pa r t - t i m e E m p l o y e e s – U . S . W o r k f o r c e 11 8 , 8 7 9 1 2 3 , 5 2 6 1 3 2 , 5 0 1 (i ) E x c l u d e s T N T E x p r e s s e m p l o y e e s . TE A M M E M B E R C A R E E R D E V E L O P M E N T FY 1 7 F Y 1 8 F Y 1 9 To t a l A v e r a g e T r a i n i n g H o u r s ( d o e s n o t i n c l u d e T N T E x p r e s s ) 19 . 3 8 1 9 . 0 7 3 7 . 5 1 Ma n a g e m e n t 22 . 5 8 3 8 . 6 8 4 5 . 6 7 No n - m a n a g e m e n t 19 . 1 1 1 7 . 5 0 3 6 . 3 3 U. S . W O R K F O R C E D I V E R S I T Y FY 1 7 F Y 1 8 F Y 1 9 Ca u c a s i a n 50 . 1 % 4 9 . 2 % 4 7 . 7 % Bl a c k / A f r i c a n A m e r i c a n 28 . 7 % 2 9 . 0 % 2 9 . 4 % Hi s p a n i c / L a t i n 14 . 5 % 1 5 . 3 % 1 5 . 9 % As i a n 4. 3 % 4 . 0 % 3 . 9 % Am e r i c a n I n d i a n / A l a s k a n N a t i v e 0. 6 % 0 . 6 % 0 . 6 % Na t i v e H a w a i i a n o r P a c i f i c I s l a n d e r 0. 5 % 1 . 3 % 0 . 5 % Ot h e r 1. 3 % 0 . 5 % 2 . 0 % Mi n o r i t i e s i n U . S . M a n a g e m e n t 3 4 . 3 % 3 5 . 5 % 3 6 . 6 % 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 7878 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q WO R K F O R C E G E N E R A T I O N A L D I V E R S I T Y FY 1 7 F Y 1 8 F Y 1 9 Gl o b a l W o r k f o r c e (i ) Un d e r 3 0 Y e a r s o f A g e N / R 2 9 % 2 6 % 30 - 5 0 Y e a r s o f A g e N / R 4 6 % 6 1 % Ov e r 5 0 Y e a r s o f A g e N / R 2 5 % 1 3 % U. S . W o r k f o r c e Un d e r 3 0 Y e a r s o f A g e 29 % 3 0 % 3 1 % 30 - 5 0 Y e a r s o f A g e 41 % 4 2 % 4 0 % Ov e r 5 0 Y e a r s o f A g e 30 % 2 8 % 2 9 % (i ) F Y 1 8 e x c l u d e s T N T E x p r e s s , F e d E x E u r o p e , a n d M E I S A r e g i o n s . EM P L O Y E E T U R N O V E R ( n o t i n c l u d i n g T N T E x p r e s s ) FY 1 7 F Y 1 8 F Y 1 9 Ne w H i r e D a t a To t a l N e w H i r e s 16 3 , 7 5 5 2 0 0 , 4 1 1 1 0 5 , 7 8 8 Ne w H i r e R a t e 47 % 5 3 % 2 6 % Ma l e % o f N e w H i r e s 67 % 6 6 % 6 6 % Fe m a l e % o f N e w H i r e s 33 % 3 4 % 3 4 % Em p l o y e e T u r n o v e r D a t a To t a l T u r n o v e r 14 2 , 8 0 5 1 9 1 , 9 1 7 1 2 0 , 6 6 8 Tu r n o v e r R a t e 41 % 5 1 % 3 0 % Ma l e % o f T u r n o v e r 67 % 6 5 % 6 5 % Fe m a l e % o f T u r n o v e r 33 % 3 5 % 3 5 % 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 7979 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q GL O B A L H E A D C O U N T B Y G E N D E R ( n o t i n c l u d i n g T N T E x p r e s s ) FY 1 7 F Y 1 8 F Y 1 9 To t a l E m p l o y e e s 3 4 9 , 4 5 6 3 7 7 , 2 2 6 4 0 3 , 6 3 1 To t a l M a l e E m p l o y e e s 24 9 , 6 7 4 2 6 9 , 8 2 4 2 8 8 , 3 4 0 Ma l e % o f H e a d c o u n t 71 % 7 2 % 7 1 % To t a l F e m a l e E m p l o y e e s 9 9 , 7 8 2 1 0 7 , 0 5 2 1 1 5 , 2 9 1 Fe m a l e % o f H e a d c o u n t 29 % 2 8 % 2 9 % Ma n a g e m e n t E m p l o y e e s 27 , 2 0 0 2 8 , 5 5 9 3 0 , 3 8 1 Ma l e % M a n a g e m e n t E m p l o y e e s 78 % 7 8 % 7 7 % Fe m a l e % M a n a g e m e n t E m p l o y e e s 22 % 2 2 % 2 3 % No n - M a n a g e m e n t E m p l o y e e s 32 2 , 2 5 6 3 4 8 , 6 6 7 3 7 3 , 2 5 0 Ma l e % N o n - m a n a g e m e n t E m p l o y e e s 71 % 7 1 % 7 1 % Fe m a l e % N o n - m a n a g e m e n t E m p l o y e e s 29 % 2 9 % 2 9 % GL O B A L S A F E T Y D A T A (i ) FY 1 7 FY 1 8 FY 1 9 To t a l L o s t T i m e I n j u r y R a t e ( p e r 2 0 0 , 0 0 0 h o u r s w o r k e d ) (i i ) 3. 3 3 3. 3 4 3. 8 8 No r t h A m e r i c a ( U . S . / C a n a d a ) 3. 6 8 3. 8 9 4. 7 1 Re s t o f t h e W o r l d ( i n c l u d e s T N T E x p r e s s ) 2. 5 1 2. 2 1 2. 3 4 Lo s t T i m e I n j u r i e s % M a l e (i i i ) 6 6 % 66 % 6 6 % Lo s t T i m e I n j u r i e s % F e m a l e (i i i ) 3 4 % 34 % 3 4 % To t a l N u m b e r o f E m p l o y e e F a t a l i t i e s ( w o r k - r e l a t e d ) (i v ) 7 7 1 0 (i ) D o e s n o t i n c l u d e i n d e p e n d e n t c o n t r a c t o r s w o r k i n g o n b e h a l f o f F e d E x . (i i ) Pe r 2 0 0 , 0 0 0 h o u r s w o r k e d ; L o s t T i m e I n j u r y m e a n s a n o n f a t a l t r a u m a t i c i n j u r y t h a t c a u s e s a n y l o s s o f t i m e f r o m w o r k b e y o n d t h e d a y o r s h i f t i t o c c u r r e d ; o r a n o n f a t a l n o n t r a u m a t i c i l l n e s s / d i s e a s e t h a t c a u s e s d i s a b i l i t y a t a n y t i m e . Gl o b a l L T I R d a t a i s b a s e d o n d e f i n i t i o n s f r o m t h e U n i t e d S t a t e s O c c u p a t i o n a l S a f e t y a n d H e a l t h A d m i n i s t r a t i o n ( O S H A ) . (i i i ) Fo r % M a l e a n d % F e m a l e b r e a k o u t s : F e d E x E x p r e s s E u r o p e a n d T N T E x p r e s s a r e n o t i n c l u d e d . F e d E x S u p p l y C h a i n d i v i s i o n i s o n l y i nc l u d e d i n F Y 1 7 . (i v ) G R I d e f i n i t i o n : t h e d e a t h o f a w o r k e r o c c u r r i n g i n t h e c u r r e n t r e p o r t i n g p e r i o d , a r i s i n g f r o m a n o c c u p a t i o n a l i n j u r y o r d i s e as e s u s t a i n e d o r c o n t r a c t e d w h i l e i n t h e o r g a n i z a t i o n ’ s e m p l o y . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8080 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q EN V I R O N M E N T DI R E C T A N D I N D I R E C T E N E R G Y C O N S U M P T I O N ( T E R A J O U L E S ) FY 1 7 F Y 1 8 F Y 1 9 Di r e c t E n e r g y C o n s u m p t i o n Ai r c r a f t F u e l Je t F u e l (i ) 16 0 , 3 9 9 1 6 8 , 8 0 4 1 7 2 , 4 4 6 Ve h i c l e F u e l (i i ) Di e s e l 36 , 8 6 7 4 2 , 9 8 9 4 3 , 0 8 1 Re n e w a b l e B i o d i e s e l ( % o f t o t a l d i e s e l ) 4, 0 6 7 ( 1 1 % ) 4 , 0 1 9 ( 9 % ) 6 , 9 7 5 ( 9 % ) Ga s o l i n e 3, 4 8 9 3 , 3 8 5 3 , 5 1 7 Re n e w a b l e E t h a n o l ( % o f t o t a l g a s o l i n e ) 4. 4 ( 0 . 1 3 % ) 2 . 3 ( 0 . 0 7 % ) 2 . 8 ( 0 . 0 8 % ) Pr o p a n e 87 0 9 5 4 1 , 0 3 0 Li q u e f i e d N a t u r a l G a s ( L N G ) & C o m p r e s s e d N a t u r a l G a s ( C N G ) 1 4 6 1 5 6 1 4 9 Fa c i l i t y U s e Na t u r a l G a s 5, 7 2 7 6 , 7 9 7 7 , 8 0 8 He a t i n g O i l 52 3 8 3 3 To t a l D i r e c t E n e r g y C o n s u m p t i o n ( t e r a j o u l e s ) 20 7 , 5 5 0 2 2 3 , 1 2 3 2 2 8 , 0 6 4 In d i r e c t E n e r g y C o n s u m p t i o n Fa c i l i t y E l e c t r i c i t y U s e Pu r c h a s e d E l e c t r i c i t y 7, 9 8 8 8 , 4 6 1 8 , 0 7 7 Pu r c h a s e d H e a t i n g 61 N / R 0 Pu r c h a s e d C o o l i n g 2 2 0 . 5 To t a l I n d i r e c t E n e r g y C o n s u m p t i o n ( t e r a j o u l e s ) 8, 0 5 1 8 , 4 6 3 8 , 0 7 7 To t a l D i r e c t a n d I n d i r e c t E n e r g y C o n s u m p t i o n ( t e r a j o u l e s ) 2 1 5 , 6 0 1 2 3 1 , 5 8 6 2 3 6 , 1 4 2 Ot h e r I n d i r e c t E n e r g y C o n s u m p t i o n Co n t r a c t e d T r a n s p o r t a t i o n 36 , 0 6 8 3 8 , 1 7 9 4 1 , 9 6 9 To t a l O t h e r I n d i r e c t E n e r g y C o n s u m p t i o n ( t e r a j o u l e s ) 36 , 0 6 8 3 8 , 1 7 9 4 1 , 9 6 9 (i ) Cu r r e n t l y n o n e o f t h e j e t f u e l c o n s u m e d i s s o u r c e d f r o m a l t e r n a t i v e o r s u s t a i n a b l e f e e d s t o c k s . S e e p a g e 6 5 f o r p r o g r e s s o n o u r go a l t o o b t a i n 3 0 % o f j e t f u e l f r o m a l t e r n a t i v e s o u r c e s b y 2 0 3 0 . (i i ) In c l u d e s a s m a l l a m o u n t o f f u e l u s e d f o r e m e r g e n c y g e n e r a t o r s a t s o m e f a c i l i t i e s . T h e t e r a j o u l e s r e p o r t e d f o r b i o d i e s e l a n d e t h an o l a r e b a s e d o n b l e n d e d g a l l o n s o f b o t h f u e l t y p e s c o n s u m e d d u r i n g t h o s e f i s c a l y e a r s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8181 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q DI R E C T A N D I N D I R E C T G H G E M I S S I O N S ( M E T R I C T O N S C O 2e) FY 1 7 F Y 1 8 F Y 1 9 Di r e c t E n e r g y C o n s u m p t i o n ( S c o p e 1 ) Ai r c r a f t F u e l Je t F u e l 10 , 8 8 9 , 0 1 0 1 1 , 4 6 7 , 4 9 7 1 1 , 6 9 2 , 9 1 8 Ve h i c l e F u e l (i ) Di e s e l 2, 5 8 2 , 2 3 7 3 , 0 4 9 , 4 6 6 3 , 0 2 0 , 1 9 9 Ga s o l i n e 24 1 , 3 3 1 2 3 5 , 2 2 6 2 4 2 , 7 4 0 Pr o p a n e 50 , 5 3 5 5 5 , 4 3 2 5 9 , 8 5 0 Li q u e f i e d N a t u r a l G a s ( L N G ) & C o m p r e s s e d N a t u r a l G a s ( C N G ) 7, 6 2 5 8 , 1 5 3 7 , 8 1 0 Fa c i l i t y U s e Na t u r a l G a s 27 8 , 6 5 0 3 3 3 , 8 4 4 3 7 9 , 9 5 3 He a t i n g O i l 4, 2 1 1 2 , 7 6 5 2 , 7 0 3 To t a l D i r e c t E m i s s i o n s ( S c o p e 1 ) ( m e t r i c t o n s C O 2e) 14 , 0 5 3 , 5 9 9 1 5 , 1 5 2 , 3 8 3 1 5 , 4 0 6 , 1 7 3 In d i r e c t E n e r g y C o n s u m p t i o n ( S c o p e 2 ) Fa c i l i t y E n e r g y U s e Pu r c h a s e d E l e c t r i c i t y 1, 0 9 3 , 0 0 6 1 , 0 4 9 , 9 0 2 9 9 5 , 9 6 5 Pu r c h a s e d H e a t i n g 1, 0 1 2 N / R 0 Pu r c h a s e d C o o l i n g 91 85 22 To t a l I n d i r e c t E n e r g y E m i s s i o n s ( S c o p e 2 ) ( m e t r i c t o n s C O 2e) 1, 0 9 4 , 1 0 9 1 , 0 4 9 , 9 8 7 9 9 5 , 9 8 8 Ma r k e t - B a s e d S c o p e 2 E m i s s i o n s (i i ) 1, 0 9 4 , 8 6 7 1 , 0 4 9 , 9 8 7 9 9 5 , 9 8 8 To t a l D i r e c t a n d I n d i r e c t E m i s s i o n s ( S c o p e 1 & 2 ) ( m e t r i c t o n s C O 2e) (i i i ) 15 , 1 4 7 , 7 0 8 1 6 , 2 0 2 , 3 7 0 1 6 , 4 0 2 , 1 6 1 Ot h e r I n d i r e c t E n e r g y C o n s u m p t i o n ( S c o p e 3 ) Co n t r a c t e d T r a n s p o r t a t i o n (i v ) 2, 5 7 1 , 0 0 6 2 , 7 4 0 , 5 3 1 3 , 0 2 0 , 2 3 9 Te a m M e m b e r B u s i n e s s T r a v e l 71 , 4 0 9 8 0 , 4 3 4 7 9 , 0 5 4 To t a l O t h e r I n d i r e c t E m i s s i o n s ( S c o p e 3 ) ( m e t r i c t o n s C O 2e) 2, 6 4 2 , 4 1 5 2 , 8 2 0 , 9 6 5 3 , 0 9 9 , 2 9 3 To t a l G r e e n h o u s e G a s E m i s s i o n s ( S c o p e 1 , 2 & 3 ) ( m e t r i c t o n s C O 2e) 17 , 7 9 0 , 1 2 3 1 9 , 0 2 3 , 3 3 5 1 9 , 5 0 1 , 4 5 4 (i ) I n c l u d e s a s m a l l a m o u n t o f f u e l u s e d f o r e m e r g e n c y g e n e r a t o r s a t s o m e f a c i l i t i e s . (i i ) Ba s e d o n c o m p r e h e n s i v e a s s e s s m e n t p e r f o r m e d f o r F Y 1 7 , w e d e t e r m i n e d t h e d i f f e r e n c e b e t w e e n L o c a t i o n - a n d M a r k e t - b a s e d S c o p e 2 e mi s s i o n s i s d e m i n i m i s a t t h e p r e s e n t t i m e . T h e r e f o r e , w e a r e r e p o r t i n g t h e s a m e v a l u e f o r bo t h m e t r i c s i n F Y 1 8 . (i i i ) S c o p e 1 & 2 G H G e m i s s i o n s d a t a w a s ex t e r n a l l y v e r i f i e d b y C v e n t u r e L L C . (i v ) In c l u d e s C O 2e e m i s s i o n s f r o m : ( 1 ) f u e l s o l d b y F e d E x G r o u n d t o i n d e p e n d e n t p i c k u p - a n d - d e l i v e r y a n d l i n e h a u l c o n t r a c t o r s t h r o u g h o n - s i t e f u e li n g f a c i l i t i e s , o r p u r c h a s e d b y i n d e p e n d e n t l i n e h a u l c o n t r a c t o r s t h r o u g h r e t a i l o u t l e t s u s i n g f l e e t fu e l c a r d s , ( 2 ) f u e l u s e d b y F e d E x F r e i g h t c o n t r a c t o r s i n C a n a d a , ( 3 ) a l l o c a t e d p o r t i o n o f f u e l b u r n e d b y c o m m e r c i a l i n t e r l i n e a i r c r a f t c a r r i e r s i n s u p p o r t o f F e d E x E x p r e s s i n t e r n a t i o n a l s h i p p i n g , a n d ( 4 ) c o n t r a c t e d i n t e r m o d a l r a i l a t F e d E x Fr e i g h t a n d F e d E x G r o u n d . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8282 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q EN E R G Y & E M I S S I O N S I N T E N S I T Y FY 1 7 F Y 1 8 F Y 1 9 Co n s o l i d a t e d R e v e n u e ( $ M ) $6 0 , 3 1 9 $ 6 5 , 4 5 0 $ 6 9 , 6 9 3 To t a l E n e r g y I n t e n s i t y ( t e r a j o u l e s / $ M ) 4. 1 7 4 . 1 2 3 . 9 9 To t a l E m i s s i o n s I n t e n s i t y ( S c o p e 1 & 2 ) ( m e t r i c t o n s C O 2e/ $ M r e v e n u e ) 25 1 . 1 3 2 4 7 . 5 5 2 3 5 . 3 5 To t a l E m i s s i o n s I n t e n s i t y ( S c o p e 1 , 2 , & 3 ) ( m e t r i c t o n s C O 2e/ $ M r e v e n u e ) 29 4 . 9 3 2 9 0 . 6 5 2 7 9 . 8 2 DI R E C T A N D I N D I R E C T G H G E M I S S I O N S : G H G E Q U I V A L E N C Y B R E A K D O W N ( M E T R I C T O N S C O 2e) FY 1 7 F Y 1 8 F Y 1 9 To t a l D i r e c t E n e r g y E m i s s i o n s ( S c o p e 1 ) (i ) Ca r b o n D i o x i d e ( C O 2) 13 , 8 8 9 , 8 6 2 1 4 , 7 7 2 , 3 5 5 1 5 , 2 5 2 , 8 7 0 Me t h a n e ( C H 4) 6, 8 6 2 7 , 2 8 7 5 , 1 8 2 Ni t r o u s O x i d e ( N 2O) 13 6 , 2 0 2 1 5 6 , 5 4 7 1 3 8 , 3 8 0 To t a l I n d i r e c t E n e r g y E m i s s i o n s ( S c o p e 2 ) Ca r b o n D i o x i d e ( C O 2) 1, 0 8 7 , 0 0 6 1 , 0 4 2 , 9 3 8 9 8 9 , 0 0 8 Me t h a n e ( C H 4) 2, 3 9 7 1 , 9 6 5 2 , 1 0 4 Ni t r o u s O x i d e ( N 2O) 4, 7 0 5 5 , 0 8 4 4 , 8 7 6 To t a l D i r e c t a n d I n d i r e c t E n e r g y E m i s s i o n s ( S c o p e 1 & 2 ) (i i ) Ca r b o n D i o x i d e ( C O 2) 14 , 9 7 6 , 8 6 8 1 5 , 8 1 5 , 2 9 3 1 6 , 2 4 1 , 8 7 8 Me t h a n e ( C H 4) 9, 2 5 9 9 , 2 5 2 7 , 2 8 6 Ni t r o u s O x i d e ( N 2O) 14 0 , 9 0 7 1 6 1 , 6 3 1 1 4 3 , 2 5 6 (i ) FY 1 7 a n d F Y 1 8 d a t a d o e s n o t i n c l u d e T N T E x p r e s s v e h i c l e f u e l e m i s s i o n s a s w e d i d n o t g e t t h o s e e m i s s i o n s b r o k e n o u t b y G H G s i n th o s e f i s c a l y e a r s . F Y 1 8 a n d F Y 1 9 d a t a a l s o d o e s n o t i n c l u d e v e h i c l e C N G / L N G u s a g e a s t h o s e GH G s w e r e n o t b r o k e n o u t s e p a r a t e l y e i t h e r i n t h o s e f i s c a l y e a r s . (i i ) Th e t o t a l v a l u e s r e p o r t e d f o r F Y 1 7 i n l a s t y e a r ’ s r e p o r t w e r e i n c o r r e c t d u e t o a c a l c u l a t i o n e r r o r . OT H E R S I G N I F I C A N T A I R P O L L U T A N T S ( M E T R I C T O N S ) (i ) FY 1 7 FY 1 8 FY 1 9 Ni t r o g e n O x i d e s ( N O x ) (i ) 71 , 4 4 3 7 5 , 1 4 3 7 4 , 5 2 6 Su l f u r O x i d e s ( S O x ) (i i ) 10 , 2 6 9 1 0 , 8 0 7 1 1 , 0 5 0 Pa r t i c u l a t e M a t t e r ( P M 1 0 ) (i ) 80 0 83 9 76 4 (i ) N O x a n d P M 1 0 d a t a d o e s n o t i n c l u d e v e h i c l e f l e e t o u t s i d e t h e U . S . a n d C a n a d a . (i i ) S O x d a t a d o e s n o t i n c l u d e T N T E x p r e s s v e h i c l e f l e e t . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8383 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q FU E L - A N D E N E R G Y - S A V I N G I N I T I A T I V E S En e r g y s a v e d ( t e r a j o u l e s ) C O 2e e m i s s i o n s a v o i d e d ( m e t r i c t o n s ) En e r g y S a v e d ( t e r a j o u l e s ) FY 1 7 FY 1 8 FY 1 9 FY 1 7 FY 1 8 FY 1 9 On - s i t e S o l a r E l e c t r i c i t y G e n e r a t i o n 75 76 8 5 12 , 4 2 5 1 2 , 5 0 4 1 3 , 4 4 7 Fa c i l i t y E n e r g y E f f i c i e n c y I n i t i a t i v e s (i , i i ) 79 3 82 8 91 5 16 4 , 0 1 8 1 7 1 , 2 5 2 1 7 9 , 6 3 8 Fe d E x F u e l S e n s e ( j e t f u e l ) 12 , 5 1 0 1 3 , 4 3 6 1 5 , 5 7 1 8 4 9 , 1 8 3 9 1 2 , 0 2 3 1 , 0 5 4 , 4 1 8 Fe d E x E x p r e s s A i r c r a f t F l e e t M o d e r n i z a t i o n 12 , 7 0 5 1 5 , 5 9 1 1 9 , 9 9 2 8 6 2 , 4 2 0 1 , 0 5 8 , 3 6 8 1 , 3 5 5 , 8 5 2 Fe d E x E x p r e s s R e d u c e , R e p l a c e , R e v o l u t i o n i z e V e h i c l e E f f i c i e n c y 3, 1 1 3 3 , 4 0 1 3 , 6 2 7 2 1 9 , 7 1 4 2 4 0 , 1 7 1 2 5 5 , 6 6 6 Fe d E x F r e i g h t I n t e r m o d a l R a i l U s a g e 3, 4 0 8 3 , 7 8 7 4 , 0 2 2 2 6 4 , 2 9 6 2 9 6 , 5 1 1 2 8 1 , 2 7 8 To t a l E n e r g y S a v e d / E m i s s i o n s A v o i d e d 32 , 6 0 4 3 7 , 1 1 9 4 4 , 2 1 1 2 , 3 7 2 , 0 5 6 2 , 6 9 0 , 8 2 8 3 , 1 4 0 , 2 9 9 (i ) F a c i l i t y e n e r g y e f f i c i e n c y i n i t i a t i v e s i n c l u d e s b u i l d i n g l i g h t i n g r e t r o f i t s a n d e n e r g y m a n a g e m e n t s y s t e m s . (i i ) C O 2e c a l c u l a t e d u s i n g t h e E P A G H G C a l c u l a t o r . F Y 1 9 e m i s s i o n s u s e s E P A G H G C a l c u l a t o r ' s u p d a t e d e m i s s i o n f a c t o r s GL O B A L A L T E R N A T I V E V E H I C L E F L E E T FY 1 7 F Y 1 8 F Y 1 9 To t a l A l t e r n a t i v e V e h i c l e s 2, 8 6 5 3 , 8 7 3 4 , 0 3 1 Hy b r i d 4 6 3 3 8 9 3 5 0 El e c t r i c 2, 1 0 9 2 , 5 5 4 2 , 9 4 4 Li q u e f i e d N a t u r a l G a s ( L N G ) & C o m p r e s s e d N a t u r a l G a s ( C N G ) 2 2 0 3 3 1 2 1 7 Li q u e f i e d P e t r o l e u m G a s ( p r o p a n e ) (i ) 58 58 3 51 5 Hy d r o g e n F u e l C e l l 15 16 5 (i ) T o t a l d o e s n o t i n c l u d e p r o p a n e - p o w e r e d f o r k l i f t s . F Y 1 8 i n c r e a s e d u e t o i n c l u s i o n o f o n - r o a d L P G v e h i c l e s a t T N T . FA C I L I T I E S O V E R V I E W FY 1 7 F Y 1 8 F Y 1 9 Nu m b e r o f I S O 1 4 0 0 1 C e r t i f i e d S i t e s (i ) 65 0 56 1 6 0 6 Nu m b e r o f F e d E x E x p r e s s L E E D B u i l d i n g s i n U . S . (i i ) 14 19 22 Nu m b e r o f F e d E x F r e i g h t G R E E N S i t e - d e s i g n a t e d F a c i l i t i e s 4 8 6 49 0 4 9 0 Nu m b e r o f F e d E x G r o u n d S u s t a i n a b i l i t y C h a m p i o n - d e s i g n a t e d F a c i l i t i e s 24 8 46 0 4 6 0 (i ) Th e m a j o r i t y o f I S O 1 4 0 0 1 c e r t i f i e d f a c i l i t i e s a r e a t F e d E x E x p r e s s . T h e F Y 1 8 d e c r e a s e i s d u e t o t h e l a p s e i n c e r t i f i c a t i o n s f o r fo r m e r T N T E x p r e s s s i t e s i n t h e U n i t e d K i n g d o m a n d I r e l a n d t h a t w e r e u n d e r g o i n g r e c e r t i f i c a t i o n . Th e s e s i t e s h a v e s i n c e b e e n r e c e r t i f i e d . (i i ) T h e r e a r e o t h e r L E E D f a c i l i t i e s a s w e l l : F e d E x E x p r e s s I n t e r n a t i o n a l ( 3 s i t e s ) , F e d E x G r o u n d ( 6 s i t e s ) , F e d E x F r e i g h t ( 1 s i te ) , a n d F e d E x O f f i c e ( 1 s i t e ) . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8484 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q SO L A R E N E R G Y FY 1 7 F Y 1 8 F Y 1 9 Nu m b e r o f O n - s i t e S o l a r E n e r g y S y s t e m s C o m p a n y w i d e 20 2 3 2 4 So l a r E l e c t r i c i t y G e n e r a t e d O n - s i t e ( k W h ) 20 , 8 3 2 , 0 2 3 2 1 , 0 4 1 , 8 5 6 2 3 , 4 8 8 , 8 5 9 Em i s s i o n s A v o i d e d b y S o l a r S i t e s ( m e t r i c t o n s C O 2e) 12 , 4 2 5 1 2 , 5 0 4 1 3 , 4 4 7 MA T E R I A L S C O N S U M P T I O N & R E C Y C L E D C O N T E N T FY 1 7 F Y 1 8 F Y 1 9 Pa c k a g i n g M a t e r i a l s (i ) To t a l P a c k a g i n g ( m e t r i c t o n s ) 6 6 , 8 3 3 6 6 , 4 9 5 5 7 , 1 1 0 % o f P a c k a g i n g f r o m R e c y c l e d C o n t e n t 4 4 % 4 1 % 4 5 % % o f P a c k a g i n g f r o m T h i r d - p a r t y C e r t i f i e d C o n t e n t 6 0 % 5 5 % 6 8 % Pa p e r Fe d E x O f f i c e C o p y a n d P r i n t P a p e r ( m e t r i c t o n s ) (i i ) 18 , 1 3 7 1 6 , 9 4 7 1 6 , 7 6 8 % o f P a p e r f r o m R e c y c l e d C o n t e n t 5% 1 0 % 1 4 % Ot h e r O p e r a t i o n a l M a t e r i a l s ( s o l i d s ) To t a l O t h e r O p e r a t i o n a l M a t e r i a l s ( s o l i d s – m e t r i c t o n s ) 20 , 2 3 8 1 8 , 8 7 9 1 9 , 5 8 0 % o f O t h e r O p e r a t i o n a l M a t e r i a l s ( s o l i d s ) f r o m R e c y c l e d C o n t e n t 5 6 % 6 1 % 6 5 % To t a l S o l i d M a t e r i a l s U s e d ( m e t r i c t o n s ) 11 0 , 5 3 8 1 0 9 , 6 3 0 9 3 , 6 3 0 Ot h e r O p e r a t i o n a l M a t e r i a l s ( f l u i d s – l i t e r s ) 6, 7 3 8 , 5 1 5 6 , 5 6 5 , 6 9 4 6 , 4 6 0 , 3 9 4 (i ) I n a d d i t i o n t o c a r d b o a r d , o t h e r m a t e r i a l s u s e d i n s h i p p i n g i n c l u d e b u b b l e p a c k , p l a s t i c a i r p i l l o w s , c h i p b o a r d , T y v e k ® e n v e l o p e s , a n d p a c k a g i n g t a p e . (i i ) Th e v a s t m a j o r i t y o f p a p e r u s a g e a t F e d E x i s f o r c o m m e r c i a l c o p y a n d p r i n t s e r v i c e s a t o u r F e d E x O f f i c e o p e r a t i n g c o m p a n y i n t h e U . S . T h e r e f o r e w e a r e o n l y r e p o r t i n g F e d E x O f f i c e C o p y a n d P r i n t p a p e r u s a g e , a s w e c o n s i d e r p a p e r us a g e a t o t h e r o p e r a t i n g c o m p a n i e s t o b e i m m a t e r i a l . FE D E X O F F I C E P A P E R C E R T I F I C A T I O N ( % ) (i ) FY 1 7 FY 1 8 FY 1 9 Fo r e s t S t e w a r d s h i p C o u n c i l ( F S C ) 87 . 6 % 8 8 . 0 % 8 8 . 8 % Ot h e r T h i r d - p a r t y (i i ) 12 . 0 % 1 1 . 7 % 1 0 . 9 % No n - c e r t i f i e d 0. 4 % 0 . 3 % 0 . 2 % (i ) T h i s r e f e r s t o t h e p a p e r u s e d f o r p r i n t i n g o p e r a t i o n s a t F e d E x O f f i c e , w h i c h i s t h e v a s t m a j o r i t y o f o u r p a p e r u s e a c r o s s t h e e n t e r p r i s e . (i i ) I n c l u d e s S F I / P E F C , T r e e F r e e , I S O 1 4 0 0 1 , G r e e n S e a l , W i n d P o w e r , a n d C a r b o n N e u t r a l . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8585 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q WA S T E A N D R E C Y C L I N G ( m e t r i c t o n s ) (i ) FY 1 7 FY 1 8 FY 1 9 To t a l W a s t e G e n e r a t e d 28 7 , 2 1 9 2 9 1 , 0 5 9 4 5 3 , 6 2 9 Se n t t o R e c y c l e r s 20 3 , 5 5 0 2 2 8 , 3 1 1 2 6 6 , 9 8 1 % S e n t t o R e c y c l e r s 71 % 7 8 % 5 9 % La n d f i l l e d 8 3 , 6 6 9 6 2 , 7 4 8 1 8 6 , 6 4 8 To t a l S o l i d W a s t e ( n o n - r e g u l a t e d / t r a s h ) 27 5 , 9 8 8 2 8 0 , 7 1 5 3 6 1 , 2 9 9 Se n t t o R e c y c l e r s 19 8 , 3 5 3 2 2 3 , 0 0 3 2 5 8 , 5 4 3 % S e n t t o R e c y c l e r s 72 % 7 9 % 7 2 % La n d f i l l e d 77 , 6 3 5 5 7 , 7 1 2 1 0 0 , 1 4 3 To t a l H a z a r d o u s W a s t e ( r e g u l a t e d ) 1, 0 2 3 8 9 2 1 , 9 9 0 Se n t t o R e c y c l e r s 33 8 1 7 2 4 1 7 % S e n t t o R e c y c l e r s 33 % 1 9 % 2 1 % La n d f i l l e d 6 8 6 7 2 1 1 , 5 7 3 To t a l N o n - h a z a r d o u s R e g u l a t e d W a s t e ( r e g u l a t e d ) 9, 4 8 6 8 , 5 8 3 8 9 , 4 2 2 Se n t t o R e c y c l e r s 4, 1 3 7 4 , 2 6 7 7 , 1 0 3 % S e n t t o R e c y c l e r s 4 4 % 5 0 % 8 % La n d f i l l e d 5, 3 4 8 4 , 3 1 5 8 2 , 3 1 9 To t a l U n i v e r s a l W a s t e (i i ) 38 37 4 0 Se n t t o R e c y c l e r s 38 37 4 0 % S e n t t o R e c y c l e r s 10 0 % 1 0 0 % 1 0 0 % La n d f i l l e d 0 0 0 To t a l E l e c t r o n i c W a s t e 6 8 4 83 2 87 8 Se n t t o R e c y c l e r s 6 8 4 83 2 87 8 % S e n t t o R e c y c l e r s 10 0 % 1 0 0 % 1 0 0 % La n d f i l l e d 0 0 0 (i ) Wa s t e a t m a n y o f o u r f a c i l i t i e s i s d i f f i c u l t t o t r a c k b e c a u s e i t i s c o l l e c t e d b y h a u l e r s c o n t r a c t e d b y a l a n d l o r d o r l o c a l m u n i c ip a l i t y , o r c o m m i n g l e d w i t h o t h e r t e n a n t s ’ w a s t e i n s h a r e d f a c i l i t i e s s u c h a s a i r p o r t s a n d s t r i p m a l l s , a n d a s s u c h ha s n o t b e e n i n c l u d e d i n t h i s d a t a . (i i ) U n i v e r s a l w a s t e e n c o m p a s s e s c e r t a i n h a z a r d o u s w a s t e i t e m s , i n c l u d i n g b a t t e r i e s a n d m e r c u r y - c o n t a i n i n g l a m p b u l b s , a s d e f i n e d b y U . S . E P A r e g u l a t i o n s . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8686 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q EN V I R O N M E N T A L C O M P L I A N C E FY 1 7 F Y 1 8 F Y 1 9 Nu m b e r o f S i g n i f i c a n t S p i l l s (i ) 13 4 15 4 17 1 Nu m b e r o f M o n e t a r y V i o l a t i o n s F r o m E x t e r n a l A g e n c i e s 2 3 3 To t a l A m o u n t o f M o n e t a r y V i o l a t i o n s $1 , 1 1 9 $ 3 5 , 8 4 0 $ 5 , 2 8 0 (i ) D e f i n e d a s s p i l l s o f h a z a r d o u s m a t e r i a l s l i k e o i l , f u e l , a n d c h e m i c a l s t h a t a r e r e p o r t a b l e t o t h e a p p r o p r i a t e e n v i r o n m e n t a l r eg u l a t o r y a g e n c y , s u c h a s t h e U . S . N a t i o n a l R e s p o n s e C e n t e r . D a t a o n l y i n c l u d e s o p e r a t i o n s i n t h e U . S . Ca u t i o n a r y N o t e Ce r t a i n s t a t e m e n t s i n t h i s r e p o r t m a y b e c o n s i d e r e d f o r w a r d - l o o k i n g s t a t e m e n t s , s u c h a s s t a t e m e n t s r e l a t i n g t o m a n a g e m e n t ’ s v i e ws w i t h r e s p e c t t o f u t u r e e v e n t s a n d f i n a n c i a l pe r f o r m a n c e . S u c h f o r w a r d - l o o k i n g s t a t e m e n t s a r e s u b j e c t t o r i s k s , u n c e r t a i n t i e s , a n d o t h e r f a c t o r s w h i c h c o u l d c a u s e a c t u a l r e su l t s t o d i f f e r m a t e r i a l l y f r o m h i s t o r i c a l e x p e r i e n c e o r fr o m f u t u r e r e s u l t s e x p r e s s e d o r i m p l i e d b y s u c h f o r w a r d - l o o k i n g s t a t e m e n t s . P o t e n t i a l r i s k s a n d u n c e r t a i n t i e s i n c l u d e , b u t a r e n o t l i m i t e d t o , c h a n g e s i n f u e l p r i c e s ; e v o l v i n g o r n e w U. S . d o m e s t i c o r i n t e r n a t i o n a l g o v e r n m e n t r e g u l a t i o n ; o u r a b i l i t y t o m e e t c e r t a i n g o a l s r e l a t i n g t o a i r c r a f t e m i s s i o n s , v e h i c l e f u e l e f f i c i e n c y , a l t e r n a t i v e f u e l s , a n d r e n e w a b l e e n e r g y , an d a i r c r a f t a n d v e h i c l e f l e e t m o d e r n i z a t i o n ; c h a l l e n g e s i n h e r e n t w i t h t h e d e v e l o p m e n t o f n e w t e c h n o l o g i e s ; o u r a b i l i t y t o r e a l i ze t h e c o s t s a v i n g s e x p e c t e d f r o m c e r t a i n i n i t i a t i v e s a n d ot h e r f a c t o r s w h i c h c a n b e f o u n d i n F e d E x C o r p . ’ s a n d i t s s u b s i d i a r i e s ’ p r e s s r e l e a s e s a n d F e d E x C o r p . ’ s f i l i n g s w i t h t h e S e c u r i ti e s a n d E x c h a n g e C o m m i s s i o n . A n y f o r w a r d - l o o k i n g st a t e m e n t s p e a k s o n l y a s o f t h e d a t e o n w h i c h i t i s m a d e . W e d o n o t u n d e r t a k e o r a s s u m e a n y o b l i g a t i o n t o u p d a t e o r r e v i s e a n y fo r w a r d - l o o k i n g s t a t e m e n t , w h e t h e r a s a r e s u l t o f ne w i n f o r m a t i o n , f u t u r e e v e n t s o r o t h e r w i s e . 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t 8787 20 2 0 F e d E x G l o b a l C i t i z e n s h i p R e p o r t Ou r C S R S t r a t e g y Ec o n o m y Pe o p l e En v i r o n m e n t Da t a A p p e n d i x $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Fe d E x C o r p o r a t i o n 9 4 2 S o u t h S h a d y G r o v e R o a d Me m p h i s , T e n n e s s e e 3 8 1 2 0 Pl e a s e v i s i t su s t a i n a b i l i t y . f e d e x . c o m . $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q SERVICE GUIDE fedex.com/serviceguide January 4, 2021 Updated April 19, 2021 SERVICES J RATES J TERMS J INDEX J $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 1 fedex.com 1.800.463.3339 RATES TERMS INDEX CONTENTS SERVICES Contents This book includes an overview of FedEx® services; FedEx Express and FedEx Ground standard list rates effective January 4, 2021, for U.S., U.S. export and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S. services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff. This information, along with U.S. retail rates1 and the service information at fedex.com/serviceguide, constitutes the FedEx Service Guide. The FedEx Express Terms and Conditions, the FedEx Ground Tariff, the FedEx SameDay City Tariff, as applicable, and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. 1 For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab. Overview of services 2–20 Standard list rate, surcharge and fee changes 23 How to calculate your rate 24 Zone charts 25 International express package 25–27 International express freight 28 Canada 29 U.S. express package rates 30 Zones 2–8 30–50 To Alaska 51–53 To Hawaii 54–56 From Alaska and Hawaii 57–58 Within Hawaii 59 Multiweight 60–61 FedEx SameDay® and FedEx SameDay® Freight 62–63 FedEx SameDay City rates 64–66 FedEx One Rate 67 U.S. express freight rates 68 International express package rates 69 U.S. export 69–85 Multiweight, U.S. export 86 U.S. import 87–101 Multiweight, U.S. import 102 FedEx® International Next Flight, U.S. export 103–104 FedEx International Next Flight, U.S. import 105–106 International express freight rates 107 U.S. export 107 U.S. import 108 FedEx International Premium® zones and rates 109 FedEx Ground and FedEx Home Delivery® rates 110 Zones 2–8 110–112 Alaska and Hawaii 113–115 Canada 116 Other transportation-related fees and shipping information 117–133 Terms 134 FedEx Express Terms and Conditions 136–167 FedEx Ground Tariff 168–185 FedEx SameDay City Tariff 186–197 Index 198–205 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 2 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/uspackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab U.S. package shipping FedEx SameDay®FedEx SameDay® City Door-to-door delivery in just hours Available 365 days a year throughout all 50 states Go to fedexsameday.com or call 1.800.399.5999 to request pickup Government-issued photo ID required at pickup for all FedEx SameDay services Cross-city, door-to-door delivery in just hours between select ZIP codes Available within select U.S. metro areas Request our contract-only FedEx SameDay City Route service for shipments that follow a regular scheduled route with multiple stops For more information, go to fedex.com/uspackages and select Same-Day Delivery, then FedEx SameDay City Go to fedex.com/samedaycity or call 1.800.399.5999 to see if we serve your city and to request pickup ϽÉÁ¬À½ÕÀÁÈÅÒÁÎÕ ÊÁÔЬ¾ÑÏÅÊÁÏϬÀ½ÕÀÁÈÅÒÁÎÕ Fulfill online orders fast. Most online orders are placed late in the day. With FedEx Extra Hours,™ you can offer customers in your local area next-day delivery for their orders to gain a competitive edge. We provide a late pickup at qualified locations combined with next-day FedEx Express® local delivery. See p. 12. Explore FedEx packaging. See p. 16 for the packaging options we offer for your FedEx Express® U.S. and international package shipments. For all FedEx Express packaging, contents should be compatible with the container and packed securely. Contents that distort the shape or size of the package may impact rating. FedEx First Overnight®FedEx Priority Overnight® FedEx Standard Overnight® Delivery the next business-day morning by 8, 8:30, 9 or 9:30 a.m. to most areas; additional extended locations provide delivery by up to 2 p.m. Optional Saturday delivery and pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57) Delivery the next business day by 10:30 a.m. to most businesses in the contiguous U.S. and by noon or 4:30 p.m. to residences and some rural areas Optional Saturday delivery and pickup available in select locations (see p. 132) Service available to and from Alaska and Hawaii (see pp. 51, 54 and 57) Delivery the next business day by 4:30 p.m. (by 8 p.m. to residences) Optional Saturday pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 3 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Reach many customers 7 days a week with FedEx Home Delivery.® Customers shop online 24/7 and expect fast delivery. You can meet those expectations and earn customer loyalty by providing delivery to their homes throughout the week — including most residences on Saturdays and Sundays.1 It’s available within the U.S. for packages up to 150 lbs. ¬ËÎ ¬¾ÑÏÅÊÁÏϬÀ½ÕÀÁÈÅÒÁÎÕ Details at fedex.com/uspackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab U.S. package shipping ¾ÑÏÅÊÁÏÏÀÁÈÅÒÁÎÕÒŽÃÎËÑÊÀ FedEx Ground® Day-definite delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination Delivery by end of business day Available to every business address in all 50 states (inbound-only service for certain remote locations in Alaska and Hawaii) FedEx Ground Multiweight® rating can help you save money on multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx account executive if you qualify 1 Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. 2 See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx Ground Economy shipments. Post Office is a trademark of the U.S. Postal Service (USPS). FedEx Home Delivery®FedEx Ground® Economy Day-definite residential delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination Delivery by end of day Available to every U.S. residential address Mon.–Fri., and to most on Sat. and Sun.1 Packages up to 150 lbs. Options for appointment and evening delivery requirements1 For more information, go to fedex.com/homedelivery Contract-only service for shipping low-weight residential packages Delivery typically in 2–7 business days based on distance to destination (longer time-in-transit outside the contiguous 48 states) Final delivery is handled by FedEx Ground or another delivery service Packages up to 70 lbs. Contact your FedEx account executive for more information ÎÁÏÅÀÁÊÐŽÈÀÁÈÅÒÁÎÕÒŽÃÎËÑÊÀ Choose how fast your shipment needs to get there. Count on us for the delivery and on-time reliability you need. Most of the FedEx Express® and FedEx Ground® services on pp. 2–10 are backed by a money-back guarantee.2 FedEx 2Day® A.M. FedEx 2Day®FedEx Express Saver® Second-business-day delivery by 10:30 a.m. to businesses and by noon to residences and rural areas Optional Saturday pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57) Second-business-day delivery by 4:30 p.m. to most areas (by 8 p.m. to residences) Optional Saturday delivery and pickup available in select locations (see p. 132) Service available to and from Alaska and from Hawaii (see pp. 51 and 57), with delivery in 3 business days for certain shipments to Alaska and Hawaii Third-business-day delivery by 4:30 p.m. to most areas (by 8 p.m. to residences) Optional Saturday pickup available in select locations (see p. 132) Not available to or from Alaska or Hawaii $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 4 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/en-us/service-guide/us-packages.html#AK-HI-shipping-information Alaska and Hawaii shipping Zone pricing Exceptions Refer to the following pages: U.S. Express Package Rates • To Alaska: pp. 51–53 • From Alaska: pp. 57–58 FedEx Ground and FedEx Home Delivery® Rates • Alaska: pp. 113–115 Delivery times are extended by 2–5 days (based on location), packages are delivered by a third-party carrier, tracking information might be delayed, shipments of alcohol are prohibited and pickup/ outbound service is not available to the Alaska ZIP codes found at fedex.com/content/dam/fedex/us- united-states/services/DAS_Contiguous_Extended_ Alaska_Hawaii_2021.pdf ½È½Ïǽ Reach Alaska and Hawaii with ease. Check the Terms section of the Service Guide for specific terms and conditions for shipping to and from Alaska and Hawaii. And get more information and resources at fedex.com/en-us/ service-guide/us-packages. html#AK-HI-shipping- information. Surcharges Dangerous goods/hazardous materials For delivery area surcharge information, go to p. 123 ÃÛêãåèÛßäÜåèã×êßåäåä½â×éá×éæÛÙßċÙéëèÙÞ×èÝÛé at fedex.com/content/dam/fedex/us-united-states/ services/DAS_Contiguous_Extended_Alaska_ Hawaii_2021.pdf Get information on Alaska dangerous goods and hazardous materials shipping at fedex.com/en-us/ service-guide/us-packages.html#AK-HI-shipping- information ÐååØê×ßäåĉéÞåèÛè×êÛçëåêÛéÛã×ßâInternationalRateQuotes@fedex.com or call 1.800.351.5187, option 4. Zone pricing Exceptions Refer to the following pages: U.S. Express Package Rates • To Hawaii: pp. 54–56 • From Hawaii: pp. 57–58 • Within Hawaii: p. 59 FedEx Ground and FedEx Home Delivery Rates • Hawaii: pp. 113–115 ZIP code 96742: Delivery times are extended by 2–3 days, with delivery by a cartage agent; there is an additional delivery area surcharge; and dangerous goods shipments are not available Hana Highway and Lánai Island: FedEx Ground delivers one day a week; FedEx Express delivers Monday– Friday; delivery area surcharge does not apply Lánai Island and Moloka’i Island: There is no FedEx Ground® outbound service; outbound shipments must be through FedEx Express HAWAII Surcharges Dangerous goods/hazardous materials For delivery area surcharge information, go to p. 123 ÃÛêãåèÛßäÜåèã×êßåäåäÄ×í×ßßéæÛÙßċÙéëèÙÞ×èÝÛé at fedex.com/content/dam/fedex/us-united-states/ services/DAS_Contiguous_Extended_Alaska_ Hawaii_2021.pdf Get information on Hawaii dangerous goods and hazardous materials shipping at fedex.com/en-us/ service-guide/us-packages.html#AK-HI-shipping- information ÐååØê×ßäåĉéÞåèÛè×êÛçëåêÛéÛã×ßâInternationalRateQuotes@fedex.com or call 1.800.351.5187, option 4. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 5 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Go online to get quotes. For rate and transit time quotes, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. You can also get a quote using the FedEx® Mobile app on your phone. See p. 19 for more information on FedEx Mobile. Details at fedex.com/internationalpackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab International package shipping FedEx® International Next Flight FedEx International First® Delivery in just hours, depending on flight availability Ðåã×àåèÙßêßÛéßäãåèÛêÞ×äÙåëäêèßÛé×äÚ territories Available 24 hours a day, 365 days a year Âåèæ×Ùá×ÝÛéëæêåâØéãåèÛíßêÞæèßåè׿æèåì×â Call 1.800.974.7333 to request pickup Government-issued photo ID required at pickup. The courier will provide a specialized air waybill Delivery in 1, 2 or 3 business days to select postal codes in more than 20 key global markets Delivery by 10 a.m. in 1 business day to Canada and Øï×ãßäØëéßäÛééÚ×ïêåÉÛîßÙåØëéßäÛéé days for nondocument shipments to Mexico) ÅäØåëäÚÚÛâßìÛèïØï%% &åè& ×ãêåãåéê areas, depending on destination ZIP code Go to fedex.com/internationalpackages and select FedEx International First for more information ½ÏÐÁÏЬÌËÏÏžÈÁÂÁÀÁÔÀÁÈÅÒÁÎÕ ÀÁÈÅÒÁÎÕÅÊËÎ ¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx International Priority® ÀÛâßìÛèïêïæßÙ×ââïßäåè ØëéßäÛééÚ×ïéêåãåèÛêÞ×äÙåëäêèßÛé and territories Reach major cities in Canada and Mexico typically in 1 business day Reach major cities in Europe and Asia by noon typically in 2 business days ÑÏßäØåëäÚÚÛâßìÛèïØï ×ãêåØëéßäÛééÛéßäãåéê×èÛ×é×äÚØï noon, 4:30 p.m. or 5 p.m. to residences and businesses in some rural areas, depending on destination ZIP code Ship until close of business from Western Europe to major East Coast markets in the U.S. for delivery by 4:30 p.m. the next business day See pp. 25–27 for countries and territories served by FedEx International Priority and other FedEx Express international package services ÂȽЬνÐÁÅÊÐÁÎʽÐÅËʽÈÏÄÅÌÌÅÊà FedEx® 10kg Box and FedEx® 25kg Box An easy, economical way to ship internationally. Pay a flat rate (based on ÚÛéêßä×êßåäíÞÛäïåëéÞßæëæêåâØéßäêÞÛÂÛÚÁîáݾåî×äÚëæêå "#âØéßäêÞÛÂÛÚÁî"áݾåî Delivery via FedEx International Priority typically in 1, 2 or 3 business days êåãåèÛêÞ×äÙåëäêèßÛé×äÚêÛèèßêåèßÛé Order these boxes at fedex.com or call 1.800.463.3339 (say “order shipping supplies”) Ship up to 150 lbs. You can ship envelopes and packages up to 150 lbs. using most FedEx Express® and FedEx Ground® U.S. and international package services. Some exceptions apply, so go to fedex.com/packageshipments and select a service to confirm weight limitations and package size requirements. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 6 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/internationalpackagesêåÝÛêéÛèìßÙÛ×ì×ßâרßâßêï×äÚéæÛÙßċÙÚÛâßìÛèïêßãÛéÝåêåfedex.com and select Shipping Rates & Delivery Times from the Shipping tab International package shipping ÀÁÈÅÒÁÎÕÓÅÐÄÅÊ"¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx International Economy® Cost-effective delivery typically in 2–5 business days to more than 215 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 90 countries and territories ÅÊÐÁÎʽÐÅËʽÈɽÅÈÀÁÈÅÒÁÎÕ FedEx International MailService® Fully customizable solution for mailing low-value, low-weight items such as apparel, books, brochures, catalogs and CDs FedEx or our designee sorts and stamps each piece, then tenders the shipment to the postal service in the destination country for delivery Delivery in 4–7 (Premium) or 7–11 (Standard) business days from pickup to hand-off to the destination country postal service Go to fedex.com/us/fims for details Contract-only service; contact your FedEx account executive for more information ÃÎËÑÊÀÀÁÈÅÒÁÎÕÐË¿½Ê½À½ FedEx International Ground® Economical day-definite ground delivery to Canada typically in 2–7 business days based on distance to destination Delivery by end of business day FedEx Ground Multiweight rating can help you save money on multiple-piece shipments weighing 150 lbs. or more. Ask your FedEx account executive if you qualify Customs clearance is included through our brokerage-inclusive service (a fee applies). Ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada Simplify your supply chain. Streamline your global shipping with our direct-distribution solutions for international package and freight shipments. See p. 10 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 7 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/usfreight U.S. freight shipping ÑÎÃÁÊÐÀÁÈÅÒÁÎÕ ÀÁÈÅÒÁÎÕÅÊËÎ ¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx First Overnight® Freight FedEx 1Day® Freight FedEx 2Day® Freight FedEx 3Day® Freight Next-business-day morning delivery for critical palletized freight Delivery by 9 or 10:30 a.m. to most primary service area ZIP codes Available throughout all 50 states Saturday pickup and delivery available in many major markets for an additional charge Advance confirmation required Next-business-day delivery by 10:30 a.m. or noon to most locations Available throughout all 50 states (Hawaii service is to and from the island of Oahu only) Saturday pickup and delivery available in many major markets for an additional charge Advance confirmation required Second-business-day delivery by noon to most locations Available throughout all 50 states (Hawaii service is to and from the island of Oahu only) Saturday pickup and delivery available in many major markets for an additional charge Third-business-day delivery by 3 p.m. to most locations Available throughout all states except Alaska and Hawaii Saturday pickup available in many major markets for an additional charge Create your shipment. Go to fedex.com and select Ship or call 1.800.332.0807 to ship via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight. FedEx SameDay® Freight For your most urgent freight shipments Delivery in just hours for shipments of 151 lbs. or more composed of multiple packages or palletized freight Available 365 days a year throughout all 50 states Go to fedexsameday.com or call 1.800.399.5999 to request pickup $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 8 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/usfreight U.S. freight shipping ÈÁÏϬÐĽʬÐÎÑ¿ÇÈ˽À¯ÈÐȰÂÎÁÅÃÄÐÀÁÈÅÒÁÎÕ ¿ÎÅÐÅ¿½ÈÀÁ½ÀÈÅÊÁϽÊÀÏÌÁ¿Å½ÈÐÕÏÄÅÌÉÁÊÐÏ FedEx Custom Critical® (U.S. and international) Same-day or next-business-day delivery of your most challenging shipments, from specialty freight to shipments on critical deadlines Services include Surface Expedite® solutions throughout North America (no size or weight restrictions) and global air solutions, plus services for delicate, high-security or temperature-sensitive freight Available 365 days a year For more information, go to customcritical.fedex.com or call 1.800.762.3787 USE OF AN ENTIRE AIRCRAFT FedEx® Charters Charter an entire FedEx aircraft for special shipments You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally For more information, go to fedex.com/charters or email chartersales@fedex.com 1 A.M. Delivery is not available to all locations. To check destination eligibility, go to fedex.com/amfreight. 2 All FedEx Freight services are subject to the terms and conditions of the FXF 100 Series Rules Tariff. 3 Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox. ÏßãæâßÜïÈÐÈ freight shipping. The FedEx Freight box makes transporting LTL freight shipments easy. It helps protect your shipments and provides you with a simple, predictable flat rate3 — and no freight classification is required. The box is available in two convenient sizes for shipments weighing less than 1,200 lbs. within the contiguous U.S. Go to fedex.com/freightbox for more information. FedEx Freight® (U.S. and international)FedEx Freight® Direct Value-added delivery of LTL freight, palletized or nonpalletized One streamlined network with two reliable shipping services: Choose FedEx Freight® Priority when speed is critical or FedEx Freight® Economy when you can trade time for savings A.M. Delivery 1 and Close of Business Delivery options available for an additional charge when you want delivery by a scheduled time No-fee money-back guarantee2 offered for FedEx Freight Priority shipments (for customers on our standard rate tariff) All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico For more information, go to fedex.com/usfreight or call 1.866.393.4585 For fast transit of large and palletized goods to residential homes and specializing in delivery inside recipients’ homes or businesses Basic: delivers to a residential ground-level front door, back door, or garage without an appointment (no signature required); this service reaches nearly 100% of the population of the U.S. Basic by Appointment: delivers to a customer's residential ground-level front door, back door or garage with an appointment; this service reaches nearly 100% of the population of the U.S. Standard: delivers to the first ground-level room inside a home or business; maximum per-piece weight is 150 lbs. up to 1,500 lbs. per pallet weight; this service reaches 90% of the population of the continental U.S. Premium: delivers to any room of choice inside a home or business with the option of package removal; maximum per-piece weight is 300 lbs. up to 1,500 lbs. per pallet weight; all Premium shipments are delivered by two drivers; this service reaches 90% of the population of the continental U.S. For more information, go to fedex.com/freightdirect $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 9 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/internationalfreight International freight shipping ÀÁÈÅÒÁÎÕÅÊËÎ ¾ÑÏÅÊÁÏÏÀ½ÕÏ ÀÁÈÅÒÁÎÕÅÊ"¾ÑÏÅÊÁÏÏÀ½ÕÏ FedEx International Economy® Freight Delivery typically within 5 business days to more than 130 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 50 countries and territories Advance confirmation required To use this service, select Ship at fedex.com or call 1.800.332.0807 FedEx International Premium®FedEx International Express Freight® and FedEx International Airport-to-Airport SM Delivery typically in 1, 2 or 3 business days for high-priority controlled export shipments and dangerous goods Available to more than 30 countries and territories (see p. 109) Pickup available in the U.S. for an additional charge To use this service, complete the FedEx IATA (023) Air Waybill or the IATA Neutral Air Waybill Advance confirmation required: Call 1.877.398.5851 Airport-to-airport delivery typically in 2 or 3 business days via FedEx International Express Freight and typically in 3–5 business days via FedEx International Airport-to-Airport To use these services, complete the FedEx IATA (023) Air Waybill or the IATA Neutral Air Waybill For more information, including rates, call FedEx Express Freight Customer Service at 1.877.398.5851 ÎÁÈŽ¾ÈÁ½Åο½ÎÃËÏÁÎÒÅ¿ÁÏ Ship 151 lbs. or more. FedEx Express® Freight services accept pallets weighing 151 lbs. or more, most with no limit on total shipment weight. Some exceptions apply, and prior approval may be required. Go to fedex.com/freightshipments and select a service to confirm weight limitations and pallet size requirements. FedEx International Priority® Freight Delivery typically in 1, 2 or 3 business days to more than 130 countries and territories ÑÏßäØåëäÚÚÛâßìÛèïØï ×ãåèäååäêåã×äïâåÙ×êßåäé Pickup and delivery options at your door or the airport Advance confirmation required To use this service, select Ship at fedex.com or call 1.800.332.0807 See p. 28 for countries and territories served by FedEx International Priority Freight and FedEx International Economy® Freight $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 10 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/internationalfreight International freight shipping AIR AND OCEAN FREIGHT FORWARDING FedEx Trade Networks® (U.S. and international) End-to-end global shipping solutions that help with the complexities of international trade Air freight forwarding solutions connect you to global markets with flexible delivery times to optimize your global trade FedEx International Direct Economy OceanSM: Flexible ocean freight forwarding between major worldwide destinations FedEx International Direct Priority OceanSM: Reliable ocean delivery solution to the contiguous U.S. from select locations in Asia and Europe For more information, go to ftn.fedex.com or call 1.800.249.2953 Choose these solutions for seamless, door-to-door delivery across borders. Contact your FedEx account executive for more information on services and rates ÀÅÏÐΞÑÐÅËÊÏÁÎÒÅ¿ÁÏ FedEx International Priority DirectDistribution® and FedEx International Priority DirectDistribution® Freight FedEx International Economy DirectDistributionSM Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country Available between more than 65 countries Ship packages or palletized freight (package-only shipments destined to multiple European Union countries can be cleared as a single entry) Delivery typically in 1–4 business days Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country Available from Asia-Pacific and Latin America countries to more than 55 countries Ship packages or palletized freight Delivery typically in 4–7 business days FedEx® International DirectDistribution: Surface FedEx International DirectDistribution: Air and ocean Shipments from U.S., Canada and Mexico origins are individually labeled and consolidated, then transported via FedEx Express, FedEx Ground or FedEx Freight to the U.S. and Canada for delivery to individual recipients Shipments are consolidated at manufacturing points in Asia, Europe and select Latin America locations, then transported by plane or ship to the U.S. and Canada for delivery to individual recipients Get global information. For country profiles, regulatory updates, help with preparing export documentation and other key international shipping information, go to fedex.com/gtm to access FedEx® Global Trade Manager. To speak with a FedEx International Customer Service representative, call 1.800.463.3339 and say “international services.” $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 11 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/returnsolutions Return shipping solutions ÎÁÐÑÎÊȽ¾ÁÈÏ FedEx Print Return Label and FedEx Email Return Label (FedEx Express and FedEx Ground) FedEx Print Return Label and FedEx Email Return Label (FedEx Ground Economy) FedEx Express® Billable Stamps and FedEx Ground® Package Returns Program Create return shipping labels on your computer or shipping system. Then simply print and provide the label to your customer or send it via email For international returns, you can create customs documentation in addition to the return label. You also can choose to make email return labels and customs documents editable, if contents change from the original outbound shipment You also can allow customers to create and print return labels directly from your website to be used as needed Your customers can drop off their return packages at FedEx locations or use a FedEx pickup to give their packages to us Create return shipping labels on your computer or shipping system. Then simply print and provide the label to your customer or send it via email You also can allow customers to create and print return labels directly from your website to be used as needed Your customers can drop off their return packages with the USPS, as well as at any FedEx retail location, FedEx OnSite location or FedEx® Drop Box Contract-only service that’s ideal for high- volume, low-weight residential returns where a USPS tender point is needed; contact your FedEx account executive for information Manage returns by specifying a delivery service in advance for FedEx to preprint on your return labels Provide the preprinted return label to your customer, who can apply it as needed Your customers can drop off their return packages at FedEx locations or use a FedEx pickup to give their packages to us RETURN TAGS FedEx ExpressTag® and FedEx Ground® Call Tag Two easy ways for your customers to return packages You specify the pickup location and FedEx provides the return shipping label to your customer at pickup Your customer simply needs to have the package ready for pickup when we arrive Manage global returns. Make return shipping easy for you and your international customers with FedEx® Global Returns. You create the return label and applicable customs documents for your customer and designate an international package or freight service for the return shipment. Plus, you can provide editing capabilities so your customers can update key information such as quantity and weight. For details, go to fedex.com/us/global-returns. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 12 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/options Special options ÀÁÈÅÒÁÎÕËÌÐÅËÊÏ FedEx Delivery Manager®FedEx® Delivery Signature Options Hold at Location FedEx Home Delivery convenient delivery options Convenience and flexibility for deliveries to your home Find out about upcoming deliveries; get proactive status updates; or select delivery options such as a preferred date, time, or date and time combination Request delivery to another address in your neighborhood or across the U.S., or have your packages held for pickup at a FedEx location Go to fedex.com/delivery or download the FedEx® Mobile app to sign up Terms, conditions and some fees may apply Options when you need a signature upon delivery: Indirect Signature Required, Direct Signature Required or Adult Signature Required In the U.S. and Canada, Indirect Signature Required is available for residential shipments only For more information, go to fedex.com/options, choose Pickup and Delivery, and then select FedEx Delivery Signature Options Have your eligible FedEx Express or FedEx Ground shipment held for pickup at a participating FedEx location Select this option when you prepare the shipment or request that the shipment be held at our location once it’s on its way To find locations where this option is available, go to fedex.com/locate and enter an address, then select “Hold at location” from the More drop-down menu When recipients have special delivery needs FedEx Date Certain Home Delivery®: Request delivery on a specific date you select, Mon.–Sat. (provided the selected date is not before the standard delivery date and is within 14 days from the pickup date) FedEx Evening Home Delivery®: Request delivery between 5 and 8 p.m. on the scheduled date of delivery FedEx Appointment Home Delivery®: We contact the recipient in advance to arrange delivery on a specific date and by a scheduled time ÌÅ¿ÇÑÌËÌÐÅËÊÏ Get information at your door. If you’re away when we stop by your location, we’ll leave a door tag that provides the key details you need about your package pickup or delivery. With the FedEx® Mobile app you can scan the barcode on the door tag to sign for your package, or request to have it redirected. Pickup at your location FedEx Extra Hours™ Go to fedex.com/pickup to schedule a one-time pickup at your location for FedEx Express, FedEx Ground and FedEx Express Freight shipments. You also can view, edit or cancel your pickups, and create email notifications to keep recipients informed about the shipment You also can schedule a pickup by calling 1.800.463.3339 (say “schedule a pickup”) FedEx will only pick up shipments billed to a FedEx account number. Shipments paid for by cash, check or credit card must be taken to a staffed shipping location (a government-issued photo ID is required) Contact your FedEx account executive or call 1.800.463.3339 to see if you qualify for a regular scheduled pickup, a FedEx Ground® Automated Pickup or a FedEx Express Automated Pickup For qualified shippers: Make online ordering easy and convenient for local customers with FedEx Extra Hours, which allows you to provide time-definite, next-day local fulfillment of customer orders even when they’re placed late in the day We provide a late pickup at your location, then next-day FedEx Express delivery to eligible ZIP codes in your local area; available within 114 U.S. metro areas Go to fedex.com/en-us/service-guide/ pickup-delivery.html and select Pickup Options, then FedEx Extra Hours, for more information Contract-only service; contact your FedEx account executive for details $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 13 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/options Special options FedEx® Collect on Delivery (C.O.D.)FedEx Ground® C.O.D.FedEx Ground® Electronic C.O.D. (E.C.O.D.) We collect payment from your recipient and return payment to you the next business day (where available; otherwise via FedEx 2Day) Available with most FedEx Express U.S. services Three payment-collection options: Currency C.O.D., guaranteed funds C.O.D. or regular C.O.D. Direct deposit of your C.O.D. payment We deposit the payment in your bank account within 24 or 48 hours after delivery, whichever you choose ¿ËÈÈÁ¿Ð¬ËʬÀÁÈÅÒÁÎÕ̽ÕÉÁÊÐ FedEx International Broker Select® FedEx International Controlled Export Select a customs broker other than FedEx to clear a shipment Just provide broker contact information on your documentation Customs-cleared, door-to-door delivery in 1, 2 or 3 business days for controlled U.S. exports Choose this option for certain in-bond shipments and goods moving under a U.S. Drug Enforcement Administration permit or U.S. State Department license ÏÌÁ¿Å½ÈĽÊÀÈÅÊÃÏÁÎÒÅ¿ÁÏ ÅÊÀÑÏÐÎÕÏËÈÑÐÅËÊÏ Solutions for specialized shipments Go to fedex.com/options and select Industry Solutions for information on FedEx® solutions for special shipping needs, including: • Distribution and order handling services for critical, time-sensitive parts through FedEx Supply Chain • Solutions for the aerospace and healthcare industries, such as temperature-control services and enhanced shipment monitoring ÌÎËËÂËÂÀÁÈÅÒÁÎÕ FedEx Signature Proof of Delivery Request an image of your recipient’s signature by selecting All Tracking Services from the Tracking tab at fedex.com, then Obtain Proof of Delivery Available for FedEx Express, FedEx Ground and FedEx Freight shipments Delivery or pickup on a Saturday Package delivery or pickup on a Saturday is available in most U.S. cities and in select international locations To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com ϽÐÑÎÀ½ÕÏÁÎÒÅ¿Á $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 14 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/dangerousgoods and fedex.com/hazardousmaterials Dangerous goods and hazardous materials ÀÁÈÅÒÁÎÕÏËÈÑÐÅËÊÏÂËÎÏÄÅÌÉÁÊÐÏ THAT CONTAIN DANGEROUS GOODS Dangerous goods (FedEx Express) Reliable delivery and support when your U.S. or international shipments contain dangerous goods fedex.com/dangerousgoods contains shipping checklists, job aids and other resources to help you prepare your shipments We offer seminars that provide you with the government-required training you need to tender dangerous goods shipments to us. Go to fedex.com/ dangerousgoods and select Get Training for more information To speak with a dangerous goods shipping professional, call 1.800.463.3339 and say “dangerous goods” (outside the U.S. call 1.901.375.6806) ÀÁÈÅÒÁÎÕÏËÈÑÐÅËÊÏÂËÎÏÄÅÌÉÁÊÐÏ ÐĽпËÊнÅÊĽֽÎÀËÑÏɽÐÁÎŽÈÏ Hazardous materials (FedEx Ground) Safe, reliable delivery when your shipments contain hazardous materials fedex.com/hazardousmaterials provides sample forms, examples of completed packaging, details on accepted and prohibited materials, and other helpful information Our Ship Safe. Ship Smart. online training covers U.S. Department of Transportation regulations and shipping practices that are required when shipping hazardous materials via FedEx Ground. Go to shipsafeshipsmart.com for more information on the courses we offer, including general training and instruction on how to safely ship batteries To speak with a hazardous materials shipping professional, call 1.800.463.3339 and say “hazardous materials.” You must complete an approval process to ship hazardous materials via FedEx Ground. Contact your FedEx account executive for help with this process Note: As of January 1, 2021, packages that meet certain exceptions listed in the Department of Transportation (DOT) Hazardous Material Regulations (HMR), section 49 CFR 173, must display the Limited Quantity mark for all modes of transport; packages that display the obsolete ORM-D Consumer Commodity markings may be returned to the shipper (RTS) for noncompliance after this date The Limited Quantity mark uses a familiar diamond shape similar to the common DOT labels such as flammable liquid, corrosive, and miscellaneous/class 9 It is ultimately the shipper’s responsibility to understand and comply with the Limited Quantity provisions contained in 49 CFR 173 where applicable When shipping dry ice packages via FedEx Ground beginning April 20, 2020, the following must be adhered to: • Shippers offering dry ice must notify the driver at pickup • Packages must be marked that they contain dry ice; see label examples in the Marking and Labeling section at fedex.com/en-us/service-guide/hazardous-materials/how-to-ship.html • The dry ice option in automation must be utilized for shipments containing dry ice Ship lithium batteries safely. If you ship lithium batteries via FedEx Express, please note that to help ensure safe transport, batteries classified as UN 3090 or UN 3480 must be tendered to us as fully regulated dangerous goods, with a Shipper’s Declaration for Dangerous Goods and all required dangerous goods marking and labeling. For more information on shipping lithium batteries, go to fedex.com/dangerousgoods and select How to Ship. Ship dangerous goods and hazardous materials. Dangerous goods shipments (FedEx Express) can be dropped off at select, staffed FedEx Ship Center® locations or you can arrange for pickup. Go to fedex.com/locate to find a FedEx Ship Center location near you that accepts dangerous goods shipments or go to fedex.com/pickup to arrange for pickup. Hazardous materials shipments (FedEx Ground) cannot be dropped off for shipment, and must be picked up. Go to fedex.com/pickup to arrange for pickup of your hazardous materials shipment. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 15 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Ì×ÙáßäÝèÛéåëèÙÛé×äÚéëææâßÛé ̽¿ÇÅÊýÊÀ̽¿Ç½ÃÁ¬ÀÁÏÅÃÊÎÁÏËÑοÁÏ Ask our pros Bring your items to the nearest FedEx Office location and let us pack them for you. To find a location, go to fedex.com/locate Improve your packaging strategies with help from the pros at FedEx Packaging Services, who offer a variety of design, testing and engineering information services, including on-site support from our nationwide team of field packaging engineers. To download guides and applications and get contact information, go to fedex.com/packaging and select Testing and Design Watch videos on how to pack. Go to fedex.com/packaging, then select How to Pack for videos that will help you polish your packing techniques. You’ll get information on how to pack, seal and label your shipments; best packing practices for computers; and simple steps you can take to properly package framed artwork. ÀËÓÊÈ˽À½¾ÈÁ̽¿Ç½ÃÅÊÃÃÑÅÀÁÏ Get the guides From general guidelines to strategies for packing flowers and plants, perishables, and other frequently shipped items, our packaging guides have the information you need. The guides cover: • General guidelines • Freight guidelines • Auto and mechanical parts • Batteries You can find these guides at fedex.com/en-us/shipping/packing/how-to-pack.html • Clinical samples • Computers • Dangerous goods • Flowers and plants • Perishable shipments • UN 3373 shipments Details at fedex.com/packaging and fedex.com/packagingfreight ÐÅÌÏÐË̽¿ÇÈÅÇÁ½ÌÎË FedEx Express and FedEx Ground shipments FedEx Freight shipments New packaging or like-new packaging is recommended. If you're reusing packaging, make sure there are no holes, tears, dents or creases. All previous shipping labels and barcodes must be covered or concealed Place 3 inches of cushioning — air cellular cushioning, corrugated fiberboard, foam pads or molded plastic — on the bottom, top and sides. Put a copy of the label inside the package Apply at least three strips of packing tape (no duct or masking tape) 2 inches or wider evenly across all flaps and seams, top and bottom Secure your label or pouch on the package’s largest surface, away from folds or seams. If you’re using a pouch, be sure to reseal it after inserting the shipping label Skids may be palletized or non-palletized, weigh up to 20,000 lbs., and measure up to 21 feet in length Use proper cushioning, blocking, bracing, banding, stretchwrapping, and standard wood or plastic pallets Use descriptive labels (see p. 16 for details on our label library). Complete the Bill of Lading with an accurate piece count and description Go to fedex.com/packagingfreight and select Freight Packaging Tips for more information on how to pack items such as bags, cartons, crates, drums, engines and pipes $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 16 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/packaging and fedex.com/packagingfreight Ì×ÙáßäÝèÛéåëèÙÛé×äÚéëææâßÛé Ship more sustainably. All FedEx packaging is recyclable and 49% is made from recycled content. Most FedEx paks may be reused for shipments if the pak is in like- new condition and the contents are nonbreakable. Clinical paks and FedEx paks made of Tyvek cannot be reused. See how FedEx connects the world in responsible and resourceful ways at environment.fedex.com. Get boxes and supplies. When you’re ready to pack, we have corrugated boxes, tape, padded mailers and other supplies, plus specialty boxes for: • Tablet and laptop computers • Other small electronics such as cellphones • Golf clubs and golf bags • Luggage and framed art Purchase these supplies at FedEx Office and FedEx Ship Center locations. Availability varies by location. Go to fedex.com/packandship for a complete list of options. ̽¿Ç½ÃÅÊÃÂËÎÂÁÀÁÔÁÔÌÎÁÏÏÏÄÅÌÉÁÊÐÏ FedEx Freight shipping labels ÂÁÀÁÔÂÎÁÅÃÄÐȽ¾ÁÈÏ Using descriptive labels helps you identify your FedEx Freight shipments and their special handling needs. These labels are provided for your convenience only. FedEx has no liability for its failure to honor or follow any information or special handling instructions contained on a shipping label. To access our library of printable shipping labels, including the examples shown above, select Shipping Label Library at fedex.com/packagingfreight Use these packaging options for FedEx Express shipments only. Any other use is prohibited. Go to fedex.com/packaging and select FedEx Express Supplies for more FedEx Express packaging options and package-acceptance information Envelopes Paks Boxes For letter-size and legal-size documents Tear-resistant, water-resistant and reusable* * Clinical paks and FedEx paks made of Tyvek cannot be reused. Sturdy boxes in a variety of sizes Clinical paks and boxes $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 17 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/createlabels Shipping labels and documentation Commercial Invoice Certificate of Origin Electronic Export Information (EEI) Official transaction record between exporters and importers Submit one signed original and two copies for FedEx Express, and three copies for FedEx International Ground For FedEx Ground Economy shipments to Puerto Rico; Guam; U.S. Virgin Islands; all U.S. territories; and military APO, FPO and DPO destinations, a CN 22 clearance declaration form is required by the United States Record of where the products you ship were manufactured Submit one original Self-file EEI information or authorize us to file on your behalf via FedEx Export AgentFile® ÃËÒÁÎÊÉÁÊЬÎÁÍÑÅÎÁÀÑÏÁÔÌËÎÐÀË¿ÑÉÁÊнÐÅËÊ FedEx Express U.S.FedEx Express international FedEx Ground FedEx Freight FedEx Express Package US Airbill: For package shipments within the U.S. (manual airbills can be used for FedEx One Rate® shipments only if processed at a FedEx Office or FedEx Ship Center location) FedEx Express Freight US Airbill: For freight shipments within the U.S. FedEx® International Air Waybill: For most international package shipments FedEx® Expanded Service International Air Waybill: For international package and freight shipments, dangerous goods, FedEx International Broker Select shipments, and certain shipments covered by a letter of credit that require a courier receipt FedEx Ground barcode labels: Separate labels for FedEx Ground, FedEx International Ground and FedEx Home Delivery to use with an address label you create FedEx Ground Declared Value Shipment Form: If you use preprinted barcode labels, provide this form to us only when you have a shipment with declared value FedEx Freight Bill of Lading and other forms: Go to fedex. com /freight-forms for U.S. and international shipping forms ÏÄÅÌÉÁÊÐÀË¿ÑÉÁÊнÐÅËÊÌÎÁ̽ÎÁÀɽÊѽÈÈÕ FedEx Ship Manager® at fedex.com FedEx Ship Manager® Lite Create labels for FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Ground Economy and FedEx Freight shipments Available 24 hours a day, 365 days a year Go to fedex.com and select All Shipping Services from the Shipping tab, then Go to FedEx Ship Manager An easy way to prepare FedEx Express, FedEx Ground and FedEx Home Delivery shipments even if you don’t have a FedEx account number Available for single-piece shipments only Go to fedex.com and select All Shipping Services from the Shipping tab, then Go to FedEx Ship Manager ¿ËÊÒÁÊÅÁÊÐÓ½ÕÏÐË¿ÎÁ½ÐÁÏÄÅÌÌÅÊÃȽ¾ÁÈÏËÊÈÅÊÁ Create labels on the go. Use the FedEx® Mobile app to create a shipping label for your FedEx Express, FedEx Ground or FedEx Home Delivery shipment, then print it at a FedEx staffed location. See p. 19 for more information. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 18 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Office locations FedEx Ship Center® locations FedEx Authorized ShipCenter® locations FedEx Office® Print and Ship Centers: Your access point to printing and shipping expertise Drop off packages and handle other business needs at more than 2,100 locations Utilize our full range of FedEx Express and FedEx Ground delivery services Rely on pack-and-ship pros who can answer questions and pack your shipment Have FedEx Express and FedEx Ground shipments held for pickup Note: FedEx Office® products, services and hours vary by location Shipping specialists to help you choose a delivery service, complete documentation and create shipping labels Many locations are open late and on Saturdays to accommodate your schedule Check fedex.com/locate for the list of ser vices offered at each location Independently owned locations for packaging and shipping services Ship FedEx Express and FedEx Ground packages at most locations Access faxing, copying and other business services Note: Rates for processing packages reflect each location’s own pricing policies FedEx ShipSite® at Office Depot® and OfficeMax® locations FedEx® Drop Box locations FedEx OnSite locations Choose from FedEx Express and FedEx Ground U.S. and international shipping services Drop off packages or process them at the counter, purchase packaging supplies, and handle other business needs Available at more than 1,300 Office Depot and OfficeMax locations More than 35,000 drop boxes in office buildings, shopping malls, FedEx Office locations, airports and other convenient locations Drop off your FedEx Express, FedEx Ground and FedEx Ground Economy shipments Most have a limited quantity of FedEx Express airbills and packaging supplies All offer Monday–Friday pickup, and some also offer pickup on Saturdays No cash, check or credit card payments are accepted Pick up your FedEx packages at convenient retail locations in your area You can also drop off prepackaged, prelabeled FedEx Express and FedEx Ground U.S. and international shipments Available at nearly 9,000 Walgreens locations, and select Albertsons and Kroger locations, in the U.S. and Puerto Rico ÏнÂÂÁÀÏÄÅÌÌÅÊÃÈË¿½ÐÅËÊÏ ÏÄÅÌÌÅÊÃÀÎËÌ˽ÊÀÌÅ¿ÇÑÌÈË¿½ÐÅËÊÏ Details at fedex.com/pickupanddropoff ÌßÙáëæ×äÚÚèåæåÜÜ Find a location. Go to fedex.com/locate for a FedEx shipping location in your area, or check the FedEx® Mobile app on your phone. Some FedEx Office locations are open 24 hours a day, 7 days a week. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 19 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/createlabels and fedex.com/trackingsolutions Mobile access and tracking É˾ÅÈÁ½¿¿ÁÏÏ FedEx® Mobile website FedEx® Mobile apps Create shipping labels and manage your shipping on fedex.com right from your mobile phone or web-enabled device • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations no matter where you are • Manage and track. Request to hold a package at a FedEx location, sign for a FedEx Express package, request a vacation hold or provide other delivery instructions. You can also track the status of your shipments • Ship packages. Create, email and print U.S. domestic and international shipping labels while on the go. Choose Mobile Shipping Label to generate a barcode that can be scanned at a FedEx Office location or FedEx Ship Center • Schedule a pickup. Just enter your address and shipment information, and we’ll come to you Create shipping labels and manage your shipping on the go with FedEx Mobile apps for iPhone® and AndroidTM • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations no matter where you are • Manage and track. Request to hold a package at a FedEx location, sign for a FedEx Express package, request a vacation hold or provide other delivery instructions. You can also track the status of your shipments and enable text alerts and push notifications to receive delivery-status updates on your phone or Apple Watch® wrist wearable device • Ship packages. Create, email and print U.S. domestic and international shipping labels while on the go. Available for single-piece shipments only • Scan barcodes. Scan the barcode on a FedEx label or door tag to track or manage your shipments • Download the apps. Go to fedex.com/us/mobile or to the Apple® or Google PlayTM app stores ÏÄÅÌÉÁÊЬÏнÐÑÏÑÌÀ½ÐÁÏ FedEx® Tracking at fedex.com FedEx InSight® Take advantage of detailed shipment-status updates, search capabilities and other tools that help you manage your shipments: • Track the status of FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Ground Economy, FedEx Freight and FedEx Custom Critical shipments • Track by tracking number, reference number, door tag number, FedEx Office order number or government Transportation Control Number (TCN) • Enter multiple tracking numbers to track up to 30 shipments at a time • Receive email or text notifications on the status of your shipments • Review status updates in a calendar or list view to help you plan more effectively • Nickname shipments, add personalized notes about shipments and create watch lists for key deliveries • Filter shipments by reference number, shipment date, company name, shipment exception and other variables • View, print, email or fax FedEx Signature Proof of Delivery letters • Export shipment information in CSV or XML formats Account management tool that lets you request shipment visibility* to additional accounts and addresses Limited shipment-status tracking solution available for large-volume shippers Select All Tracking Services from the Tracking tab at fedex.com, then select Access FedEx InSight under FedEx Express or FedEx Ground for more information * Shipment visibility allows for seamless tracking using FedEx® Advanced Tracking. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 20 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Details at fedex.com/accountmanagement Account management FedEx® Billing Online Manage your billing process end to end: • Schedule and make payments up to 15 days beyond the date you enter payment information via electronic funds transfer (EFT), automatic debit or paper check • Combine multiple invoices into a single payment • Review individual shipment details or a complete invoice • Request invoice adjustments or a review of shipping charges • Create PDF files of your invoices that you can archive or email To register, select View & Pay Bill from the Support tab at fedex.com ÏÐÎÁ½ÉÈÅÊÁÀÅÊÒËÅ¿ÁÌÎË¿ÁÏÏÅÊà ¿ËÊÐÎËÈËÒÁÎÅʾËÑÊÀÏÄÅÌÌÅÊÿËÏÐÏ FedEx Electronic Data Interchange (EDI) Integrate your accounts-payable process with electronic FedEx invoice, remittance and adjustment data Call 1.888.450.1774 or contact your FedEx account executive for more information FedEx Ground® COLLECT A payment option that allows you, as the recipient, to be invoiced directly for inbound shipments so you can control costs and avoid charges added by suppliers Contact your FedEx account executive for more information Electronic funds transfer or automatic debit Check or money order Credit card Cash Requires a FedEx account number and prior approval Preferred remittance channels: • FedEx® Billing Online • Electronic data interchange (EDI) Includes cashier’s checks and traveler’s checks We do not accept counter checks or third-party checks Preferred remittance channels: • FedEx or customer-provided paper remittance • Electronic data interchange (EDI) Bill your FedEx account charges directly to a credit card Preferred remittance channels: • FedEx Billing Online • Electronic data interchange (EDI) • Direct bill credit card Pay with cash Not an available option at some FedEx shipping locations ÉÑÈÐÅÌÈÁÉÁÐÄËÀÏËÂ̽ÕÅÊýÊÀÎÁÉÅÐÐÅÊÃÂËν¿¿ËÑÊпĽÎÃÁÏ 1,2 1 FedEx® Retail Rates apply to all shipments originating in the U.S. if you pay with cash, check, debit card or credit card instead of using a valid FedEx account number when you ship. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments. ËÊÈÅÊÁ½¿¿ËÑÊÐɽʽÃÁÉÁÊÐ Open an account. You can apply for a FedEx account at fedex.com, at a staffed FedEx location or by calling 1.800.463.3339 (say “new account setup”). Then go to the New Customer Center at fedex.com/new. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 21 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Find your rate Standard list rate, surcharge and fee changes 23 How to calculate your rate 24 International express package zones 25 International express freight zones 28 Canada zones 29 Contiguous U.S. express package rates: Zones 2–8 30 FedEx First Overnight® 30 FedEx Priority Overnight® 30 FedEx Standard Overnight® 30 FedEx 2Day® A.M. 30 FedEx 2Day® 30 FedEx Express Saver® 30 Alaska and Hawaii package rates 51 U.S. express multiweight rates 60 FedEx SameDay® and FedEx SameDay® Freight rates 62 FedEx SameDay® City rates 64 FedEx One Rate® 67 U.S. express freight rates 68 FedEx First Overnight® Freight 68 FedEx 1Day® Freight 68 FedEx 2Day® Freight 68 FedEx 3Day® Freight 68 Puerto Rico rates (U.S. export) 69 Canada rates (U.S. export) 71 Mexico rates (U.S. export) 73 International express package rates (U.S. export): 74 Zones D–O FedEx International First® 74 FedEx International Priority® 74 FedEx International Economy® 74 International express multiweight rates (U.S. export) 86 Canada rates (U.S. import) 87 Mexico rates (U.S. import) 88 International express package rates (U.S. import): 89 Zones D–P FedEx International First 89 FedEx International Priority 89 FedEx International Economy 89 International express multiweight rates (U.S. import) 102 FedEx® International Next Flight zones and rates 103 (U.S. export and U.S. import) International express freight rates 107 (U.S. export and U.S. import) FedEx International Priority® Freight 107 FedEx International Economy® Freight 107 FedEx International Premium® 109 FedEx Ground rates 110 FedEx Ground® 110 FedEx Home Delivery® 110 FedEx International Ground® 116 Other transportation-related fees and shipping information 117 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 22 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Rate tools FedEx provides several ways for you to calculate your rates. Go to fedex.com/ratefinder to get started. For FedEx SameDay® rate quotes, go to fedexsameday.com and select Rate. ÍëßÙáêßæé ÃÛê×éæÛÙßċÙè×êÛçëåêÛßäêÞèÛÛÛ×éïéêÛæé Enter your shipping information, including origin, destination and scheduled shipping date. Enter the package information and select additional shipment options, if applicable. ÃÛêïåëèè×êÛçëåêÛ3. 2. 1. ÃÛê×éæÛÙßċÙè×êÛçëåêÛßäêÞèÛÛÛ×éïéêÛæé Download rates • Use this tool if you know the service you want. • Select the Rate Tools tab at fedex.com/ratefinder. Download rates Get rates on the go You can also get a rate quote using the FedEx® Mobile apps for iPhone® and Android.™ Go to fedex.com/us/mobile to download FedEx apps. Or go to the Apple® or Google Play™ app stores. Get rates on the go $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 23 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Standard list rate, surcharge and fee changes For information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/shipping-rates. Rate information online Go to fedex.com/us/shipping-rates for information on FedEx rates, surcharges and fees, including: • Changes to FedEx rates, surcharges and fees. • Other important changes that may affect your shipping rates. • Access to downloadable rate tables. • Answers to frequently asked questions. Rate information online Standard list rates The standard list rates in this FedEx Service Guide, which are effective January 4, 2021, supersede the standard list rates shown in the January 6, 2020, FedEx Service Guide. Standard list rates Surcharge and fee changes There are changes to FedEx Express and FedEx Ground surcharges and fees. Go to fedex.com/us/shipping-rates or refer to pp. 119–133 for more information on the changes, which are effective January 4, 2021, unless otherwise noted in this guide. Surcharge and fee changes $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 24 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX 1 Excludes FedEx International Premium.® See p. 109. 2 If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service. How to calculate your rate FedEx SameDay and FedEx® International Next Flight have special rate instructions; see pp. 62–66 and 103–106. For information on FedEx One Rate® pricing, see p. 67. You can also view rates online, plus get FedEx® Retail Rates; go to fedex.com/ratefinder and select the Rate Tools tab. Package services Find the zone for your destination. For U.S. shipments, go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone location information by calling 1.800.463.3339. Zone tables for U.S. export and U.S. import shipments are on pp. 25–27 (see p. 29 for U.S.-to-Canada zones). Determine the chargeable weight. Determine the weight of the package (for FedEx Express® international shipments, determine the weight of the total shipment). Round up to the next-higher pound. Then see Dimensional Weight on p. 125. Your chargeable weight is the greater of the actual weight or the dimensional weight. A minimum billable weight may apply for shipments in FedEx Express packaging. See p. 130. Find your rate.2 Turn to the appropriate rate table on pp. 30–58 (FedEx Express U.S. shipments), pp. 69–102 (FedEx Express international shipments) or pp. 110–116 (FedEx Ground® and FedEx Home Delivery® shipments). Next, choose a FedEx® service. Then find your chargeable weight from step 2 above to determine your rate. A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. For FedEx Express multiple-piece shipments, multiweight pricing may apply. See pp. 60–61 (U.S. shipments), p. 86 (Puerto Rico shipments), or pp. 86 and 102 (international shipments) for details. Determine fees. See pp. 117–133 for fees and other nontransportation charges that may apply. For FedEx Express U.S. import shipments, call 1.800.463.3339 and say “international services” for service fees applicable from your origin country or territory. 3. 4. 2. 1. Package services Express freight services1 Find the zone for your destination. For U.S. shipments, go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone location information by calling FedEx Express Freight Customer Service at 1.800.332.0807. Zone tables for U.S. export and U.S. import shipments are on p. 28 (see p. 29 for U.S.-to-Canada zones). Determine the chargeable weight. For U.S. shipments, first determine the actual weight of each freight handling unit. Round up to the next-higher pound. Second, calculate the dimensional weight of each freight handling unit. See Dimensional Weight on p. 125. Third, determine the chargeable weight for each freight handling unit: Your chargeable weight is the greater of the actual weight or the dimensional weight. Each freight handling unit is subject to a minimum billable weight of 151 lbs. regardless of its actual weight. For FedEx International Priority® Freight and FedEx International Economy® Freight shipments, first determine the combined actual weight for all freight handling units. Round up to the next-higher pound. Second, calculate the dimensional weight for the entire shipment. See Dimensional Weight on p. 125. Third, determine the chargeable weight for the entire shipment: Your chargeable weight is the greater of the actual weight or the dimensional weight. The total shipment is subject to a minimum billable weight of 151 lbs. multiplied by the number of freight handling units. For all express freight shipments, individual freight handling units typically weigh 151 lbs. or more. Freight handling units exceeding 2,200 lbs. require prior approval. Find your rate. Turn to the appropriate rate table on p. 68 (U.S. shipments) or pp. 107–109 (international shipments). Next, choose a FedEx service. For international shipments, determine your service option (door-to-door, dropoff, hold-at-location, or dropoff and hold-at-location). Then find your chargeable weight from step 2 above and multiply it by the per-pound rate. Determine fees. See pp. 117–133 for fees and other nontransportation charges that may apply. For FedEx Express® Freight U.S. import shipments, call 1.800.332.0807 for service fees applicable from your origin country or territory. 3. 4. 2. 1. Express freight services1 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 25 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International express package zones: U.S. export and U.S. import Determine international express package rates 1. Find the zone for your destination or origin in the tables on pp. 25–27. For shipments to Canada, refer to the postal code table on p. 29. 2. Determine your total shipment weight. 3. Choose the service you wish to use. 4. For U.S. export shipments, go to pp. 69–86 to determine your door-to-door rate for the service you choose. U.S. import rates are on pp. 87–102. There is no FedEx® Envelope or FedEx® Pak pricing for FedEx International Economy. The FedEx International Economy 1-lb. rate will apply for items in any packaging up to 1 lb. IF = FedEx International First® IP = FedEx International Priority® IE = FedEx International Economy® ✔ = Service available See p. 29 for Canada zones. Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 Å ÅÌ ÅÁZone1 Å ÅÌ ÅÁ Afghanistan M – ✔ ✔ M ✔ ✔ ✔ Albania M – ✔ ✔ M ✔ ✔ ✔ Algeria M – ✔ ✔ M ✔ ✔ – American Samoa M – ✔ ✔ M ✔ ✔ – Andorra H – ✔ ✔ H ✔ ✔ – Angola M – ✔ ✔ M ✔ ✔ – Anguilla I – ✔ ✔ I ✔ ✔ ✔ Antigua I – ✔ ✔ I ✔ ✔ ✔ Argentina L – ✔ ✔ L ✔ ✔ ✔ Armenia M – ✔ ✔ M ✔ ✔ – Aruba I – ✔ ✔ I ✔ ✔ ✔ Australia J ✔ ✔ ✔ J ✔ ✔ ✔ Austria H ✔ ✔ ✔ H ✔ ✔ ✔ Azerbaijan M – ✔ ✔ M ✔ ✔ – Azores (Portugal) H – ✔ ✔ H – ✔ – Bahamas I – ✔ ✔ I ✔ ✔ ✔ Bahrain K – ✔ ✔ K ✔ ✔ ✔ Bangladesh O – ✔ ✔ O ✔ ✔ – Barbados I – ✔ ✔ I ✔ ✔ ✔ Barbuda I – ✔ ✔ I ✔ ✔ ✔ Belarus M – ✔ ✔ M ✔ ✔ – Belgium D ✔ ✔ ✔ D ✔ ✔ ✔ Belize L – ✔ ✔ L ✔ ✔ – Benin M – ✔ ✔ M ✔ ✔ – Bermuda I – ✔ ✔ I ✔ ✔ ✔ Bhutan O – ✔ ✔ O ✔ ✔ – Bolivia L – ✔ ✔ L ✔ ✔ ✔ Bonaire I – ✔ ✔ I ✔ ✔ ✔ Bosnia-Herzegovina M – ✔ ✔ M ✔ ✔ – Botswana M – ✔ ✔ M ✔ ✔ – Brazil L ✔ ✔ ✔ L ✔ ✔ ✔ British Virgin Islands I – ✔ ✔ I ✔ ✔ ✔ Brunei K – ✔ ✔ K ✔ ✔ – Bulgaria E – ✔ ✔ E ✔ ✔ – Burkina Faso M – ✔ ✔ M ✔ ✔ – Burundi M – ✔ ✔ M ✔ ✔ – Cambodia M – ✔ ✔ M ✔ ✔ – Cameroon M – ✔ ✔ M ✔ ✔ – Canada (see p. 29) A or B ✔ ✔ ✔ A ✔ ✔ ✔ Cape Verde M – ✔ ✔ M ✔ ✔ – Cayman Islands I – ✔ ✔ I ✔ ✔ ✔ Central African Republic2 M – 4 – M – 4 – Chad M – ✔ ✔ M ✔ ✔ – Channel Islands (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Chile L – ✔ ✔ L ✔ ✔ ✔ China N ✔ ✔ ✔ N ✔ ✔ ✔ Colombia L ✔ ✔ ✔ L ✔ ✔ ✔ Comoros Congo M – ✔ ✔ M ✔ ✔ – Cook Islands M – ✔ ✔ M – ✔ – Costa Rica L – ✔ ✔ L ✔ ✔ ✔ 1 Country/territory and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” Suspended 2 Suspended 2 Not served Not served $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 26 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International express package zones: U.S. export and U.S. import See p. 29 for Canada zones. IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy ✔ = Service available Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 Å ÅÌ ÅÁZone1 Å ÅÌ ÅÁ Crimea, Region of Croatia M – ✔ ✔ M ✔ ✔ – Cuba Curaçao I – ✔ ✔ I ✔ ✔ ✔ Cyprus K – ✔ ✔ K ✔ ✔ – Czech Republic E ✔ ✔ ✔ E ✔ ✔ ✔ Democratic Republic of Congo M – ✔ ✔ M ✔ ✔ – Denmark H ✔ ✔ ✔ H ✔ ✔ ✔ Djibouti M – ✔ ✔ M ✔ ✔ – Dominica I – ✔ ✔ I ✔ ✔ ✔ Dominican Republic I – ✔ ✔ I ✔ ✔ ✔ East Timor M – ✔ ✔ M – ✔ – Ecuador L – ✔ ✔ L ✔ ✔ ✔ Egypt K – ✔ ✔ K ✔ ✔ – El Salvador L – ✔ ✔ L ✔ ✔ ✔ England (U.K.) D ✔ ✔ ✔ D ✔ ✔ ✔ Equatorial Guinea2 M – 4 ✔ M – 4 – Eritrea M – ✔ ✔ M ✔ ✔ – Estonia E – ✔ ✔ E ✔ ✔ ✔ Ethiopia M – ✔ ✔ M ✔ ✔ – Falkland Islands Faroe Islands H – ✔ ✔ H – ✔ – Fiji M – ✔ ✔ M ✔ ✔ – Finland H – ✔ ✔ H ✔ ✔ ✔ France D ✔ ✔ ✔ D ✔ ✔ ✔ French Guiana L – ✔ ✔ L ✔ ✔ ✔ French Polynesia M – ✔ ✔ M ✔ ✔ – Gabon M – ✔ ✔ M ✔ ✔ – Gambia M – ✔ ✔ M ✔ ✔ – Georgia M – ✔ ✔ M ✔ ✔ – Germany D ✔ ✔ ✔ D ✔ ✔ ✔ Ghana M – ✔ ✔ M ✔ ✔ – Gibraltar E – ✔ ✔ E ✔ ✔ – Greece H – ✔ ✔ H ✔ ✔ – Greenland H – ✔ ✔ H – ✔ – Grenada I – ✔ ✔ I ✔ ✔ – Guadeloupe I – ✔ ✔ I ✔ ✔ ✔ Guam J – ✔ ✔ J ✔ ✔ – Guatemala L – ✔ ✔ L ✔ ✔ ✔ Guinea M – ✔ ✔ M ✔ ✔ – Guinea-Bissau2 M – 4 – M – 4 – Guyana L – ✔ ✔ L ✔ ✔ ✔ Haiti I – ✔ ✔ I ✔ ✔ ✔ Honduras L – ✔ ✔ L ✔ ✔ ✔ Hong Kong SAR, China F – ✔ ✔ F ✔ ✔ ✔ Hungary E ✔ ✔ ✔ E ✔ ✔ ✔ Iceland H – ✔ ✔ H ✔ ✔ – India O ✔ ✔ ✔ O ✔ ✔ ✔ Indonesia J – ✔ ✔ J ✔ ✔ ✔ Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone 1 Å ÅÌ ÅÁZone 1 Å ÅÌ ÅÁ Iran Iraq M – ✔ ✔ M ✔ ✔ ✔ Ireland, Northern (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Ireland, Republic of D ✔ ✔ ✔ D ✔ ✔ ✔ Israel K – ✔ ✔ K ✔ ✔ – Italy D ✔ ✔ ✔ D ✔ ✔ ✔ Ivory Coast M – ✔ ✔ M ✔ ✔ – Jamaica I – ✔ ✔ I ✔ ✔ ✔ Japan G ✔ ✔ ✔ G ✔ ✔ ✔ Johnston Island Jordan K – ✔ ✔ K ✔ ✔ – Kazakhstan M – ✔ ✔ M ✔ ✔ – Kenya M – ✔ ✔ M ✔ ✔ – Kiribati Korea, North Korea, South G – ✔ ✔ G ✔ ✔ ✔ Kuwait K – ✔ ✔ K ✔ ✔ ✔ Kyrgyzstan M – ✔ ✔ M ✔ ✔ – Laos M – ✔ ✔ M ✔ ✔ – Latvia E – ✔ ✔ E ✔ ✔ ✔ Lebanon K – ✔ ✔ K – – – Lesotho M – ✔ ✔ M ✔ ✔ – Liberia M – ✔ ✔ M ✔ ✔ – Libya M – ✔ ✔ M ✔ ✔ – Liechtenstein H – ✔ ✔ H ✔ ✔ – Lithuania E – ✔ ✔ E ✔ ✔ ✔ Luxembourg D ✔ ✔ ✔ D ✔ ✔ ✔ Macau SAR, China J – ✔ ✔ J ✔ ✔ – Macedonia M – ✔ ✔ M ✔ ✔ – Madagascar M – ✔ ✔ M ✔ ✔ – Madeira (Portugal) H – ✔ ✔ H – ✔ – Malawi M – ✔ ✔ M ✔ ✔ – Malaysia J – ✔ ✔ J ✔ ✔ ✔ Maldives, Republic of O – ✔ ✔ O ✔ ✔ – Mali M – ✔ ✔ M ✔ ✔ – Malta H – ✔ ✔ H ✔ ✔ – Marshall Islands M – ✔ ✔ M – ✔ – Martinique I – ✔ ✔ I ✔ ✔ ✔ Mauritania M – ✔ ✔ M ✔ ✔ – Mauritius M – ✔ ✔ M ✔ ✔ – Mayotte Island Mexico C ✔ ✔ ✔ C ✔ ✔ ✔ Micronesia M – ✔ ✔ M – ✔ – Moldova M – ✔ ✔ M ✔ ✔ – Monaco D – ✔ ✔ D ✔ ✔ – Mongolia M – ✔ ✔ M ✔ ✔ – Montenegro M – ✔ ✔ M ✔ ✔ – Montserrat I – ✔ ✔ I ✔ ✔ ✔ Morocco M – ✔ ✔ M ✔ ✔ – Mozambique M – ✔ ✔ M ✔ ✔ – 1 Country/territory and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” Suspended2 Suspended 2 Suspended2 Suspended 2 Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 27 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International express package zones: U.S. export and U.S. import See p. 29 for Canada zones. IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy ✔ = Service available Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 Å ÅÌ ÅÁZone1 Å ÅÌ ÅÁ Myanmar (Burma) Namibia M – ✔ ✔ M ✔ ✔ – Nauru Nepal O – ✔ ✔ O ✔ ✔ – Netherlands (Holland) D ✔ ✔ ✔ D ✔ ✔ ✔ New Caledonia M – ✔ ✔ M ✔ ✔ – New Zealand J – ✔ ✔ J ✔ ✔ ✔ Nicaragua L – ✔ ✔ L ✔ ✔ ✔ Niger M – ✔ ✔ M ✔ ✔ – Nigeria M – ✔ ✔ M ✔ ✔ – Niue Norway H – ✔ ✔ H ✔ ✔ ✔ Oman K – ✔ ✔ K ✔ ✔ – Pakistan O – ✔ ✔ O ✔ ✔ – Palau M – ✔ ✔ M – ✔ – Palestine Autonomous K – ✔ ✔ K – ✔ – Panama L – ✔ ✔ L ✔ ✔ ✔ Papua New Guinea M – ✔ ✔ M – ✔ – Paraguay L – ✔ ✔ L ✔ ✔ ✔ Peru L – ✔ ✔ L ✔ ✔ ✔ Philippines J – ✔ ✔ F ✔ ✔ ✔ Poland E ✔ ✔ ✔ E ✔ ✔ ✔ Portugal H – ✔ ✔ H ✔ ✔ – Puerto Rico (see p. 66) ✔ ✔ ✔ ✔ ✔ ✔ Qatar K – ✔ ✔ K ✔ ✔ – Reunion Island M – ✔ ✔ M ✔ ✔ – Romania E – ✔ ✔ E ✔ ✔ – Russia E – ✔ ✔ E ✔ ✔ – Rwanda M – ✔ ✔ M ✔ ✔ – Saba I – ✔ ✔ I ✔ ✔ – St. Barthelemy I – ✔ ✔ I ✔ ✔ ✔ St. Croix (U.S. Virgin Islands) I – ✔ ✔ I ✔ ✔ ✔ St. Eustatius I – ✔ ✔ I ✔ ✔ ✔ St. Helena St. John (U.S. Virgin Islands) I – ✔ ✔ I ✔ ✔ – St. Kitts and Nevis I – ✔ ✔ I ✔ ✔ ✔ St. Lucia I – ✔ ✔ I ✔ ✔ ✔ St. Maarten/St. Martin I – ✔ ✔ I ✔ ✔ ✔ St. Pierre and Miquelon St. Thomas (U.S. Virgin Islands) I – ✔ ✔ I ✔ ✔ ✔ St. Vincent I – ✔ ✔ I ✔ ✔ ✔ Saipan M – ✔ ✔ M ✔ ✔ – Samoa M – ✔ ✔ M ✔ ✔ – San Marino D – ✔ ✔ D ✔ ✔ ✔ Sao Tome and Principe Saudi Arabia K – ✔ ✔ K ✔ ✔ – Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone 1 Å ÅÌ ÅÁZone 1 Å ÅÌ ÅÁ Scotland (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Senegal M – ✔ ✔ M ✔ ✔ – Serbia M – ✔ ✔ M ✔ ✔ – Seychelles M – ✔ ✔ M ✔ ✔ – Sierra Leone2 M – 4 – M – 4 – Singapore F ✔ ✔ ✔ J ✔ ✔ ✔ Slovak Republic E – ✔ ✔ E ✔ ✔ – Slovenia E – ✔ ✔ E ✔ ✔ – Solomon Islands Somalia South Africa E – ✔ ✔ E ✔ ✔ – South Sudan Spain H ✔ ✔ ✔ H ✔ ✔ ✔ Sri Lanka O – ✔ ✔ O ✔ ✔ – Sudan Suriname L – ✔ ✔ L ✔ ✔ ✔ Swaziland M – ✔ ✔ M ✔ ✔ – Sweden H ✔ ✔ ✔ H ✔ ✔ ✔ Switzerland H ✔ ✔ ✔ H ✔ ✔ ✔ Syria2 K – 4 K – 4 – Taiwan, China F – ✔ ✔ P ✔ ✔ ✔ Tajikistan Tanzania M – ✔ ✔ M ✔ ✔ – Thailand J – ✔ ✔ J ✔ ✔ ✔ Togo M – ✔ ✔ M ✔ ✔ – Tokelau Islands Tonga M – ✔ ✔ M – ✔ – Trinidad and Tobago I – ✔ ✔ I ✔ ✔ ✔ Tunisia M – ✔ ✔ M ✔ ✔ – Turkey K – ✔ ✔ K ✔ ✔ ✔ Turkmenistan 2 M – 4 M – 4 – Turks and Caicos Islands I – ✔ ✔ I ✔ ✔ ✔ Tuvalu Uganda M – ✔ ✔ M ✔ ✔ – Ukraine M – ✔ ✔ M ✔ ✔ – United Arab Emirates K – ✔ ✔ K ✔ ✔ ✔ Uruguay L – ✔ ✔ L ✔ ✔ – U.S. Virgin Islands I – ✔ ✔ I ✔ ✔ ✔ Uzbekistan M – ✔ ✔ M ✔ ✔ – Vanuatu M – ✔ ✔ M – ✔ – Vatican City D – ✔ ✔ D – ✔ ✔ Venezuela L – ✔ ✔ L ✔ ✔ ✔ Vietnam J – ✔ ✔ J ✔ ✔ ✔ Wake Islands Wales (U.K.) D – ✔ ✔ D ✔ ✔ ✔ Wallis and Futuna M – ✔ ✔ M – ✔ – Yemen Arab Republic 2 K – 4 K – – – Zambia M – ✔ ✔ M ✔ ✔ – Zimbabwe M – ✔ ✔ M ✔ ✔ – 1 Country/territory and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not served Not Served Not served Not served Not served Not served Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Suspended 2 Not served Not served $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 28 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine international express freight rates 1. Find the zone for your destination or origin in the table at right. For FedEx International Priority Freight and FedEx International Economy Freight shipments to Canada, refer to the postal code table on p. 29. 2. Determine your total shipment weight (round up to the next-higher pound) and service option (door-to- door, dropoff, hold-at-location, or dropoff and hold-at-location). 3. Choose the service you wish to use. 4. For U.S. export shipments, go to p. 107 and multiply the per-pound rate by total shipment weight. U.S. import rates are on p. 108. 1 Country/territory and zone alignments are subject to change without notice. 2 FedEx does not provide customs clearance or door-to-door delivery for these freight services to this country/territory. FedEx International Broker Select® and Hold at Location are available. 3 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” International express freight zones: U.S. export and U.S. import Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 ÅÌ ÅÁÂZone1 ÅÌÂIEF Services Destination (U.S. export)/ U.S. export U.S. import Origin (U.S. import) Zone1 ÅÌ ÅÁÂZone1 ÅÌÂIEF ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ –– ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ D J M J M H M C DM M O D J LMM H K O K L L F E H K E E M K I I I I I D D M M J E E E H O M H H P M J I K I M M K L I M D L J DKMM ✔ ✔ – ✔ – ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔–– – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔– ✔ ✔ ✔ ✔– ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ – – – ✔ – – ✔ – ✔ ✔ ✔ – – ✔ ✔ – – ✔ ✔ ✔ ✔ ✔ ✔ – – – – ✔ – ✔ – – – ✔ ✔ – – ✔ – ✔ ✔ ✔ – ✔ ✔ ✔ ✔ – ✔ ✔ ✔ – – – ✔ ✔ – – ✔ – ✔ ✔ ✔ – Luxembourg D Macau SAR, China J Madagascar M Malaysia J Mali M Malta H Mauritius M Mexico C Monaco D Morocco M Namibia M Nepal O Netherlands (Holland) D New Zealand J Nicaragua L Niger M Nigeria M Norway H Oman K Pakistan O Palestine Autonomous K Panama L Peru L Philippines J Poland E Portugal H Puerto Rico (see p. 107) Qatar K Romania E Russia E Rwanda M Saudi Arabia K St. Croix 2 (U.S. Virgin Islands) I St. Kitts and Nevis 2 I St. Lucia2 I St. Maarten/St. Martin2 I St. Thomas2 (U.S. Virgin Islands) I San Marino D Scotland (U.K.) D Serbia M Seychelles M Singapore F Slovak Republic E Slovenia E South Africa E Spain H Sri Lanka O Swaziland M Sweden H Switzerland H Taiwan, China F Tanzania M Thailand J Trinidad and Tobago 2 I Turkey K Turks and Caicos Islands2 I Uganda M Ukraine M United Arab Emirates K Uruguay 2 L U.S. Virgin Islands 2 I Uzbekistan M Vatican City D Venezuela L Vietnam J Wales (U.K.) D Yemen Arab Republic3 K Zambia M Zimbabwe M ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔– ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ – – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ ✔ M M M I L I J H I K O I D L I M L E M A I L N L L M M K E H M I L K L D E M H D D M H I J L L I L F E H O J M D D K D I G K M M G K M E K M E ✔ – – – ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ – ✔ – ✔ – – ✔ – ✔ ✔ ✔ ✔ ✔ – – ✔ ✔ – ✔ ✔ – ✔ ✔ ✔ – ✔ ✔ ✔ – ✔ – – ✔ – – ✔ ✔ ✔ – ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ – – ✔ ✔ ✔ – ✔ – – ✔ Afghanistan M Algeria M Angola M Antigua2 I Argentina L Aruba2 I Australia J Austria H Bahamas2 I Bahrain K Bangladesh O Barbados 2 I Belgium D Belize L Bermuda2 I Bosnia-Herzegovina M Brazil L Bulgaria E Burundi M Canada (see p. 29) A or B Cayman Islands 2 I Chile L China N Colombia L Costa Rica L Croatia M Curaçao2 M Cyprus K Czech Republic E Denmark H Djibouti M Dominican Republic I Ecuador L Egypt K El Salvador L England (U.K.) D Estonia E Ethiopia M Finland H France D Germany D Ghana M Greece H Grenada2 I Guam J Guatemala L Guyana L Haiti I Honduras L Hong Kong SAR, China F Hungary E Iceland H India O Indonesia J Iraq M Ireland, Northern (U.K.) D Ireland, Republic of D Israel K Italy D Jamaica I Japan G Jordan K Kazakhstan M Kenya M Korea, South G Kuwait K Kyrgyzstan M Latvia E Lebanon K Libya M Lithuania E See p. 29 for Canada zones. IPF = FedEx International Priority® Freight IEF = FedEx International Economy® Freight ✔ = Service available Suspended 3 Suspended 3 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 29 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx Express rates Zone A is for markets such as Calgary, Hull, Kitchener, Montreal, Niagara, Oshawa, Ottawa, Toronto, Vancouver, Windsor and Winnipeg. Zone B is for more-remote locations. 1. Find the zone for your destination postal code in Canada in the table below. 2. Determine your total shipment weight. For FedEx International Priority Freight and FedEx International Economy Freight, determine your service option (door-to-door, dropoff, hold-at- location, or dropoff and hold-at- location). 3. Go to pp. 71–72 to determine FedEx International First, FedEx International Priority and FedEx International Economy door-to- door rates. Go to p. 107 to deter- mine FedEx International Priority Freight and FedEx International Economy Freight rates. Determine FedEx International Ground rates 1. Find the zone for your destination postal code in Canada in the table below. 2. Determine your package weight. 3. Go to p. 116 to determine your door-to-door rate. 1 There is no FedEx Envelope or FedEx Pak pricing for FedEx International Economy. The FedEx International Economy 1-lb. rate will apply for items in any packaging up to 1 lb. 2 Country/territory and zone alignments are subject to change without notice. Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone. Zone 2 Destination Express Ground Zone 2 Destination Express Ground Zone 2 Destination Express Ground Newfoundland A0A–A9Z B 54 Nova Scotia B0A–B9Z B 54 ÌèßäÙÛÁÚí×èÚÅéâ×äÚ C0A–C9Z B 54 ÊÛí¾èëäéíßÙá E0A–E9Z B 54 ÍëÛØÛÙÁîæèÛéé G0A–G9Z B H0A–H9Z A J0A–J2W B J2X–J3G A J3H–J3K B J3L–J3N A J3P–J3T B J3V–J4Z A J5A–J6H B J6J–J6R A J6S–J6V B J6W–J7R A J7S–J8N B J8P–J9C A J9E–J9Z B ÍëÛØÛÙÃèåëäÚ G0A 51 G0B–G0L 54 G0M–G0S 51 G0T–G0W 54 G0X–G3K 51 G3L–G4Z 54 G5A 51 G5B–G5T 54 G5V–G6Z 51 G7A–G8S 54 G8T–H0L 51 HOM 54 H0N–J0L 51 J0M 54 J0N–J0V 51 J0W–J0Z 54 J1A–J9C 51 J9E 54 J9G–J9J 51 J9K–J9Z 54 Ontario (Express) K0A–K0Z B K1A–K2R A K2S–L0H B L0J A L0K–L0N B L0P A L0R–L1E B L1G–L1Z A L2A–L2C B L2E–L2W A L2X–L3N B L3P–L3T A L3V–L3W B L3X–L9T A L9V–L9Z B M0A–M9Z A N0A–N1Z B N2A–N2V A N2W–N5T B N5V–N6N A N6P–N8M B N8N–N9K A N9L–P9Z B Ontario (Ground) K0A–K0H 51 K0J 54 K0K–K7T 51 K7V–K8H 54 K8J–N9Z 51 P0A–P9Z 54 Manitoba R0A–R2B B 54 R2C–R4A A 51 R4B–R9Z B 54 Saskatchewan (Express) S0A–S9Z B Saskatchewan (Ground) S0A–S4M 54 S4N–S4Z 51 S5A–S7G 54 S7H–S7V 51 S7W–S9Z 54 Alberta (Express) T0A–T1X B T1Y–T3L A T3M–T9Z B Alberta (Ground) T0A–T0B 54 T0C 51 T0E–T1X 54 T1Y–T6V 51 T6X–T7W 54 T7X–T8N 51 T8P–T8Z 54 T9A–T9E 51 T9G–T9Z 54 ¾èßêßéÞ¿åâëãØß× (Express) V0A–V1L B V1M A V1N–V2V B V2W–V3E A V3G B V3H–V4S A V4T B V4V–V7Z A V8A–V9Z B ¾èßêßéÞ¿åâëãØß× (Ground) V0A–V0L 54 V0M 51 V0N–V1L 54 V1M 51 V1N–V2V 54 V2W–V3E 51 V3G 54 V3H–V7Z 51 V8A–V8K 54 V8L–V9E 51 V9G–V9Z 54 Northwest Territories, Êëä×ìëê×äÚÕëáåä X0A–Y9Z B 54 Canada zones: U.S. export These zones apply for shipments to Canada via FedEx International First, FedEx International Priority, FedEx International Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground.® $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. ÂÛÚÁîôÌ×á Delivery commitment 2 FedEx First Overnight® $ 62.76 63.18 66.11 69.31 69.63 75.27 75.84 76.04 76.24 76.64 84.62 85.88 86.08 87.21 87.41 91.08 94.52 95.03 95.45 95.79 98.61 101.71 102.10 103.99 104.36 108.86 109.32 110.96 111.36 111.73 114.80 117.19 119.25 121.14 123.07 126.88 127.28 127.51 127.89 128.13 132.42 133.90 136.66 139.04 144.18 147.27 148.96 149.16 149.36 57.33 * $ FedEx ÌèßåèßêïOvernight® $ 31.76 32.18 35.11 38.31 38.63 44.27 44.84 45.04 45.24 45.64 53.62 54.88 55.08 56.21 56.41 60.08 63.52 64.03 64.45 64.79 67.61 70.71 71.10 72.99 73.36 77.86 78.32 79.96 80.36 80.73 83.80 86.19 88.25 90.14 92.07 95.88 96.28 96.51 96.89 97.13 101.42 102.90 105.66 108.04 113.18 116.27 117.96 118.16 118.36 26.33 * $ FedEx StandardOvernight® $ 29.05 30.98 33.67 36.32 36.96 39.01 40.27 42.39 43.84 44.06 47.23 48.81 49.35 51.26 53.23 54.36 55.53 58.82 60.40 61.52 63.18 65.40 66.52 68.17 69.09 69.29 72.44 72.76 74.16 77.54 78.98 80.62 82.40 83.83 86.22 86.76 86.96 88.49 90.74 94.85 96.48 98.27 99.91 101.63 103.28 104.84 107.08 108.66 110.31 25.81 * $ FedEx 2Day® $ 20.04 20.85 21.20 21.84 22.50 23.47 24.46 25.44 26.74 26.96 29.33 30.88 33.06 34.70 36.02 36.87 38.00 39.27 40.82 42.24 44.20 45.56 46.68 47.75 49.30 50.78 52.40 54.08 55.48 55.70 55.92 56.16 60.80 62.70 63.97 64.97 66.17 67.28 69.42 69.64 73.02 74.21 75.76 77.04 77.38 79.78 80.02 81.69 81.91 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.5 $ 17.82 18.14 19.27 19.60 19.94 21.55 21.90 22.72 22.92 23.14 27.51 28.12 30.66 30.99 31.19 33.07 33.27 36.29 37.23 37.43 38.50 41.27 42.85 43.05 43.26 47.29 48.82 50.30 50.50 50.70 52.99 54.01 55.52 56.62 57.72 59.36 59.68 60.14 60.34 60.69 67.69 68.93 70.27 70.79 70.99 71.19 71.39 71.59 71.79 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 21.48 21.86 22.22 22.89 23.56 24.58 25.63 26.66 28.07 29.40 30.72 33.35 34.63 36.34 38.88 40.73 41.02 43.77 44.05 44.27 48.62 49.19 51.58 53.58 53.78 55.42 56.32 57.70 60.64 62.46 62.90 63.10 65.63 67.68 69.05 71.35 71.58 74.30 76.33 76.89 80.27 83.48 83.82 84.72 84.95 85.17 88.91 90.68 90.88 20.36 * $ 30 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight® per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery Commitment 2 $ 150.04 163.45 165.47 166.93 167.35 167.85 177.77 179.03 179.46 179.87 180.30 188.08 189.89 190.34 198.33 199.13 199.56 201.18 205.01 205.42 205.85 210.84 212.00 212.42 212.85 213.70 223.12 224.07 224.92 225.76 226.61 233.34 234.19 235.04 235.88 236.74 248.07 249.22 250.07 250.92 251.76 261.85 262.87 263.76 264.56 271.84 272.64 273.44 274.40 275.20 276.00 FedEx First Overnight® $ 119.04 132.45 134.47 135.93 136.35 136.85 146.77 148.03 148.46 148.87 149.30 157.08 158.89 159.34 167.33 168.13 168.56 170.18 174.01 174.42 174.85 179.84 181.00 181.42 181.85 182.70 192.12 193.07 193.92 194.76 195.61 202.34 203.19 204.04 204.88 205.74 217.07 218.22 219.07 219.92 220.76 230.85 231.87 232.76 233.56 240.84 241.64 242.44 243.40 244.20 245.00 FedEx ÌèßåèßêïOvernight® $ 112.48 114.07 116.36 118.48 120.03 122.36 124.60 127.29 128.21 128.61 129.35 129.75 130.17 138.48 143.30 147.64 150.34 152.52 153.31 153.71 161.28 164.36 164.76 165.47 166.13 175.57 176.52 179.39 180.30 181.10 181.97 182.77 194.92 196.14 196.94 197.74 202.03 203.03 203.86 210.57 213.50 214.36 221.25 223.54 224.40 225.26 226.06 226.86 228.40 229.20 230.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.5 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 82.13 82.89 88.75 90.52 91.80 93.49 94.24 94.68 95.12 95.56 96.00 96.44 96.88 97.32 103.42 107.30 107.74 108.18 108.62 109.06 109.50 116.15 116.82 117.22 117.62 118.42 120.68 121.56 122.44 123.33 124.21 128.51 129.77 131.51 132.39 138.50 139.39 140.27 141.15 142.03 142.91 143.79 144.67 145.55 146.44 147.32 149.79 150.60 151.40 152.20 153.00 $ 72.12 78.69 79.35 82.40 82.86 83.26 83.66 84.06 84.46 84.86 86.39 88.61 90.06 92.87 93.27 93.67 94.07 94.47 94.87 95.27 97.62 98.06 100.37 100.77 101.17 102.05 103.33 104.13 104.93 105.73 106.53 107.33 111.15 111.95 112.75 113.55 114.35 115.15 115.95 116.75 117.55 121.97 122.77 123.78 124.68 125.75 128.57 129.37 134.65 136.78 139.00 $ 91.83 97.06 103.71 104.38 104.83 105.27 105.77 108.48 108.95 111.47 112.19 112.59 112.99 115.97 119.97 120.37 120.77 121.19 121.63 122.10 122.50 125.27 129.37 129.78 130.29 131.09 140.46 141.40 142.29 143.18 143.98 144.78 145.85 149.36 151.23 152.03 152.83 153.63 154.78 155.58 156.55 157.44 158.32 159.22 161.08 161.88 162.68 163.48 164.28 168.29 181.00 31 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 278.76 281.52 284.28 287.04 289.80 292.56 295.32 298.08 300.84 303.60 306.36 309.12 311.88 314.64 317.40 320.16 322.92 325.68 328.44 331.20 333.96 336.72 339.48 342.24 345.00 347.76 350.52 353.28 356.04 358.80 361.56 364.32 367.08 369.84 372.60 375.36 378.12 380.88 383.64 386.40 389.16 391.92 394.68 397.44 400.20 402.96 405.72 408.48 411.24 414.00 FedEx First Overnight® $ 247.45 249.90 252.35 254.80 257.25 259.70 262.15 264.60 267.05 269.50 271.95 274.40 276.85 279.30 281.75 284.20 286.65 289.10 291.55 294.00 296.45 298.90 301.35 303.80 306.25 308.70 311.15 313.60 316.05 318.50 320.95 323.40 325.85 328.30 330.75 333.20 335.65 338.10 340.55 343.00 345.45 347.90 350.35 352.80 355.25 357.70 360.15 362.60 365.05 367.50 FedEx ÌèßåèßêïOvernight® $ 232.30 234.60 236.90 239.20 241.50 243.80 246.10 248.40 250.70 253.00 255.30 257.60 259.90 262.20 264.50 266.80 269.10 271.40 273.70 276.00 278.30 280.60 282.90 285.20 287.50 289.80 292.10 294.40 296.70 299.00 301.30 303.60 305.90 308.20 310.50 312.80 315.10 317.40 319.70 322.00 324.30 326.60 328.90 331.20 333.50 335.80 338.10 340.40 342.70 345.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 182.81 184.62 186.43 188.24 190.05 191.86 193.67 195.48 197.29 199.10 200.91 202.72 204.53 206.34 208.15 209.96 211.77 213.58 215.39 217.20 219.01 220.82 222.63 224.44 226.25 228.06 229.87 231.68 233.49 235.30 237.11 238.92 240.73 242.54 244.35 246.16 247.97 249.78 251.59 253.40 255.21 257.02 258.83 260.64 262.45 264.26 266.07 267.88 269.69 271.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 154.53 156.06 157.59 159.12 160.65 162.18 163.71 165.24 166.77 168.30 169.83 171.36 172.89 174.42 175.95 177.48 179.01 180.54 182.07 183.60 185.13 186.66 188.19 189.72 191.25 192.78 194.31 195.84 197.37 198.90 200.43 201.96 203.49 205.02 206.55 208.08 209.61 211.14 212.67 214.20 215.73 217.26 218.79 220.32 221.85 223.38 224.91 226.44 227.97 229.50 140.39 141.78 143.17 144.56 145.95 147.34 148.73 150.12 151.51 152.90 154.29 155.68 157.07 158.46 159.85 161.24 162.63 164.02 165.41 166.80 168.19 169.58 170.97 172.36 173.75 175.14 176.53 177.92 179.31 180.70 182.09 183.48 184.87 186.26 187.65 189.04 190.43 191.82 193.21 194.60 195.99 197.38 198.77 200.16 201.55 202.94 204.33 205.72 207.11 208.50 32 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 78.03 78.30 83.46 84.59 84.88 90.49 93.60 93.92 94.34 95.17 106.55 109.05 109.82 110.78 111.26 120.86 121.83 122.32 122.52 122.92 127.12 132.45 132.99 133.41 133.83 141.99 142.82 143.20 143.78 143.98 147.16 149.95 156.65 157.32 157.70 160.19 168.85 169.72 170.08 170.46 177.09 177.76 180.10 187.92 194.01 194.63 197.02 197.36 197.56 62.97 * $ FedEx ÌèßåèßêïOvernight® $ 47.03 47.30 52.46 53.59 53.88 59.49 62.60 62.92 63.34 64.17 75.55 78.05 78.82 79.78 80.26 89.86 90.83 91.32 91.52 91.92 96.12 101.45 101.99 102.41 102.83 110.99 111.82 112.20 112.78 112.98 116.16 118.95 125.65 126.32 126.70 129.19 137.85 138.72 139.08 139.46 146.09 146.76 149.10 156.92 163.01 163.63 166.02 166.36 166.56 31.97 * $ FedEx StandardOvernight® $ 39.59 42.36 44.80 47.50 47.91 54.57 56.94 58.58 61.11 62.91 66.31 69.69 73.18 76.03 78.68 79.40 82.02 82.95 86.47 89.03 90.75 92.67 94.44 96.02 98.01 100.79 103.57 106.26 108.25 109.44 110.69 112.60 114.85 117.42 119.74 122.31 123.96 126.46 126.75 132.54 134.25 136.25 139.15 141.66 144.69 147.15 150.17 153.15 156.19 31.34 * $ FedEx 2Day® $ 20.89 21.92 22.63 23.41 24.17 25.11 27.52 30.02 31.35 33.43 35.20 37.26 39.19 41.23 42.24 43.64 44.94 46.42 47.70 49.75 51.69 54.18 55.37 57.57 59.21 60.84 62.62 64.68 65.88 67.67 69.94 71.49 73.35 74.70 76.97 78.67 79.80 81.01 83.15 85.35 87.42 89.54 91.40 92.53 94.80 95.85 96.07 99.94 100.33 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 18.18 18.51 20.54 21.22 21.55 23.49 25.78 27.25 27.45 27.65 29.75 35.01 36.82 37.22 39.53 40.77 42.06 43.38 44.86 45.19 46.67 49.57 50.70 53.89 54.21 57.26 58.64 58.84 60.27 61.91 65.51 65.87 67.25 67.45 70.43 72.00 72.52 72.85 73.18 73.51 80.02 81.98 84.34 84.58 84.78 84.98 85.18 85.38 85.58 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 22.37 22.82 23.56 24.37 25.19 26.13 29.53 31.96 34.42 35.59 36.62 40.90 42.04 43.90 46.34 47.90 49.31 52.07 52.35 54.59 56.69 57.63 63.08 63.64 64.97 66.74 69.60 69.89 70.10 74.22 76.05 81.06 81.71 81.93 82.14 86.20 86.61 88.88 89.16 91.50 95.89 99.97 100.39 100.61 102.95 109.32 109.96 110.16 112.64 21.18 * $ 33 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 198.50 217.15 226.90 227.88 228.30 231.71 242.96 245.08 245.98 246.40 246.83 254.44 261.35 262.07 269.39 271.00 271.66 284.75 286.23 286.65 287.08 287.49 295.03 300.54 301.10 301.96 309.48 318.80 319.74 320.58 321.43 322.28 323.13 323.98 324.82 325.67 342.63 350.57 351.42 352.26 353.11 364.98 366.18 366.99 367.81 368.62 369.44 370.26 371.07 371.89 373.00 FedEx First Overnight® $ 167.50 186.15 195.90 196.88 197.30 200.71 211.96 214.08 214.98 215.40 215.83 223.44 230.35 231.07 238.39 240.00 240.66 253.75 255.23 255.65 256.08 256.49 264.03 269.54 270.10 270.96 278.48 287.80 288.74 289.58 290.43 291.28 292.13 292.98 293.82 294.67 311.63 319.57 320.42 321.26 322.11 333.98 335.18 335.99 336.81 337.62 338.44 339.26 340.07 340.89 342.00 FedEx ÌèßåèßêïOvernight® $ 158.48 161.69 164.12 167.55 170.87 174.43 177.43 181.18 185.34 190.10 194.33 197.97 200.80 204.77 205.63 211.99 212.64 221.04 225.13 228.82 233.58 237.29 240.98 246.39 246.95 253.06 253.93 254.79 266.44 267.61 275.69 280.36 284.88 287.23 288.05 288.89 297.53 298.41 303.06 306.70 307.56 308.42 318.10 319.07 326.26 327.12 327.99 328.86 333.40 334.20 335.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 100.55 100.99 106.41 108.57 109.88 110.32 110.76 115.53 116.01 116.70 117.14 117.58 118.02 118.46 120.78 123.98 124.42 126.91 127.93 130.77 142.52 144.45 144.89 145.33 145.77 146.66 147.53 148.41 149.29 150.17 151.05 151.85 152.65 155.04 155.92 159.47 164.39 165.26 166.15 167.03 167.91 168.79 169.67 170.55 171.43 172.31 173.11 174.08 174.96 175.84 191.00 $ 85.96 93.56 94.87 101.00 101.62 102.02 102.42 102.82 103.22 103.67 107.03 111.90 112.69 113.93 116.16 119.24 120.86 121.26 121.75 122.15 125.57 126.02 126.46 126.89 127.33 128.22 129.09 129.98 131.01 131.81 132.61 134.81 140.46 141.34 146.22 149.64 150.53 155.66 156.46 157.26 158.38 159.18 159.98 163.65 164.55 165.35 166.15 166.95 167.75 169.07 180.00 $ 120.32 121.98 126.41 126.86 129.70 130.10 130.50 130.90 131.30 131.92 139.32 140.06 140.53 145.51 147.16 147.60 150.84 152.09 153.23 153.69 161.74 162.55 162.95 163.35 163.75 164.78 165.58 166.38 167.25 168.12 168.99 169.86 183.85 186.18 186.98 187.78 188.58 189.45 190.41 191.21 195.73 196.53 197.33 198.13 198.93 200.17 200.97 201.95 202.75 203.55 217.00 34 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$ 376.73 380.46 384.19 387.92 391.65 395.38 399.11 402.84 406.57 410.30 414.03 417.76 421.49 425.22 428.95 432.68 436.41 440.14 443.87 447.60 451.33 455.06 458.79 462.52 466.25 469.98 473.71 477.44 481.17 484.90 488.63 492.36 496.09 499.82 503.55 507.28 511.01 514.74 518.47 522.20 525.93 529.66 533.39 537.12 540.85 544.58 548.31 552.04 555.77 559.50 $ 345.42 348.84 352.26 355.68 359.10 362.52 365.94 369.36 372.78 376.20 379.62 383.04 386.46 389.88 393.30 396.72 400.14 403.56 406.98 410.40 413.82 417.24 420.66 424.08 427.50 430.92 434.34 437.76 441.18 444.60 448.02 451.44 454.86 458.28 461.70 465.12 468.54 471.96 475.38 478.80 482.22 485.64 489.06 492.48 495.90 499.32 502.74 506.16 509.58 513.00 $ 338.35 341.70 345.05 348.40 351.75 355.10 358.45 361.80 365.15 368.50 371.85 375.20 378.55 381.90 385.25 388.60 391.95 395.30 398.65 402.00 405.35 408.70 412.05 415.40 418.75 422.10 425.45 428.80 432.15 435.50 438.85 442.20 445.55 448.90 452.25 455.60 458.95 462.30 465.65 469.00 472.35 475.70 479.05 482.40 485.75 489.10 492.45 495.80 499.15 502.50 $ $$ 219.17 221.34 223.51 225.68 227.85 230.02 232.19 234.36 236.53 238.70 240.87 243.04 245.21 247.38 249.55 251.72 253.89 256.06 258.23 260.40 262.57 264.74 266.91 269.08 271.25 273.42 275.59 277.76 279.93 282.10 284.27 286.44 288.61 290.78 292.95 295.12 297.29 299.46 301.63 303.80 305.97 308.14 310.31 312.48 314.65 316.82 318.99 321.16 323.33 325.50 192.91 194.82 196.73 198.64 200.55 202.46 204.37 206.28 208.19 210.10 212.01 213.92 215.83 217.74 219.65 221.56 223.47 225.38 227.29 229.20 231.11 233.02 234.93 236.84 238.75 240.66 242.57 244.48 246.39 248.30 250.21 252.12 254.03 255.94 257.85 259.76 261.67 263.58 265.49 267.40 269.31 271.22 273.13 275.04 276.95 278.86 280.77 282.68 284.59 286.50 181.80 183.60 185.40 187.20 189.00 190.80 192.60 194.40 196.20 198.00 199.80 201.60 203.40 205.20 207.00 208.80 210.60 212.40 214.20 216.00 217.80 219.60 221.40 223.20 225.00 226.80 228.60 230.40 232.20 234.00 235.80 237.60 239.40 241.20 243.00 244.80 246.60 248.40 250.20 252.00 253.80 255.60 257.40 259.20 261.00 262.80 264.60 266.40 268.20 270.00 Delivery commitment 2 FedEx First Overnight® FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 35 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 93.09 98.80 106.08 114.98 116.75 127.42 131.74 136.11 139.87 141.08 165.28 168.30 171.39 177.53 180.08 190.57 199.47 200.50 200.70 201.48 216.99 221.78 227.07 229.88 236.53 248.44 253.81 259.80 265.01 265.54 275.51 280.69 284.77 290.17 290.72 300.99 307.28 311.60 316.47 316.97 326.90 330.69 338.36 343.48 346.89 351.97 352.48 352.68 352.88 72.15 * $ FedEx ÌèßåèßêïOvernight® $ 62.09 67.80 75.08 83.98 85.75 96.42 100.74 105.11 108.87 110.08 134.28 137.30 140.39 146.53 149.08 159.57 168.47 169.50 169.70 170.48 185.99 190.78 196.07 198.88 205.53 217.44 222.81 228.80 234.01 234.54 244.51 249.69 253.77 259.17 259.72 269.99 276.28 280.60 285.47 285.97 295.90 299.69 307.36 312.48 315.89 320.97 321.48 321.68 321.88 41.15 * $ FedEx StandardOvernight® $ 53.82 61.89 68.64 74.36 79.10 88.00 94.17 99.45 106.00 107.92 118.84 125.38 131.35 138.04 141.61 149.68 153.93 158.56 162.34 166.73 176.69 181.25 186.28 188.44 190.53 202.44 207.81 213.80 219.01 219.54 228.99 233.98 238.77 244.17 244.72 254.99 261.28 265.60 270.47 270.97 280.90 284.69 292.36 297.48 300.89 305.95 306.46 306.68 306.88 39.04 * $ FedEx 2Day® $ 21.78 22.63 23.95 25.93 28.19 30.72 33.32 35.65 38.52 41.48 43.39 45.77 47.54 50.63 53.10 55.42 57.81 59.91 61.69 64.07 66.48 68.31 70.77 73.03 74.41 77.17 79.14 80.96 83.36 86.24 88.57 91.09 93.62 95.59 97.65 99.67 102.08 104.67 106.43 108.97 110.23 112.48 114.19 116.78 118.48 120.86 122.87 125.07 125.31 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 18.55 18.89 20.96 22.79 24.04 27.46 29.68 30.69 32.75 33.61 37.06 40.42 41.28 44.78 46.79 48.41 50.42 52.36 54.18 55.23 57.05 59.54 63.50 65.10 67.26 69.46 72.08 73.89 76.02 76.24 78.46 80.69 83.99 84.32 86.76 90.01 90.34 92.93 94.64 94.84 98.24 100.46 102.34 104.62 104.95 111.23 111.86 112.06 112.26 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 24.29 24.51 25.95 28.10 31.22 34.03 36.92 39.49 42.67 45.96 46.60 50.71 51.48 56.08 58.81 61.38 64.03 66.34 68.32 70.94 73.61 78.54 81.37 83.20 83.96 88.73 91.78 92.09 94.06 95.50 98.08 100.87 107.25 107.91 108.11 110.37 110.62 114.77 115.19 120.65 122.05 126.02 128.83 134.27 138.82 141.59 141.88 146.54 147.03 22.11 * $ 36 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 354.05 377.45 402.24 404.72 405.12 407.82 408.22 408.94 409.39 418.39 419.29 434.91 441.05 444.74 445.14 448.71 466.10 467.84 468.24 468.69 469.09 470.51 498.83 501.67 502.11 502.91 505.43 507.37 524.85 526.60 527.40 542.10 544.80 545.62 546.46 547.29 548.76 567.35 569.22 591.39 613.15 615.33 616.13 616.93 617.73 618.53 619.33 620.30 639.69 649.06 650.00 FedEx First Overnight® $ 323.05 346.45 371.24 373.72 374.12 376.82 377.22 377.94 378.39 387.39 388.29 403.91 410.05 413.74 414.14 417.71 435.10 436.84 437.24 437.69 438.09 439.51 467.83 470.67 471.11 471.91 474.43 476.37 493.85 495.60 496.40 511.10 513.80 514.62 515.46 516.29 517.76 536.35 538.22 560.39 582.15 584.33 585.13 585.93 586.73 587.53 588.33 589.30 608.69 618.06 619.00 FedEx ÌèßåèßêïOvernight® $ 307.74 324.32 347.99 353.33 359.12 361.82 362.22 362.94 363.39 372.39 373.29 388.91 395.05 398.74 399.14 402.71 420.10 421.84 422.24 422.69 423.09 424.51 452.83 455.67 456.11 456.91 459.43 461.37 478.85 480.60 481.40 496.10 498.80 499.62 500.46 501.29 502.76 521.35 523.22 545.39 565.93 568.00 568.88 570.93 571.73 572.53 573.33 574.30 593.69 603.06 604.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 129.23 132.09 136.34 138.26 140.42 141.64 142.08 146.45 146.89 151.96 152.82 153.26 153.70 154.15 154.59 155.03 156.76 157.16 161.54 161.98 167.65 168.22 168.66 169.47 169.91 170.79 171.67 175.17 178.55 179.42 180.30 181.18 182.06 182.94 185.67 195.17 196.13 197.01 197.89 198.77 199.65 200.52 201.40 202.28 203.17 204.05 209.88 214.95 215.83 220.92 245.00 $ 112.62 119.76 120.48 122.25 122.69 126.56 127.00 130.18 130.63 131.07 131.50 138.47 140.68 141.12 141.55 146.84 147.38 147.82 152.97 153.49 155.16 155.60 156.86 157.30 157.74 158.62 159.50 160.38 161.26 162.14 163.10 163.90 170.34 174.68 178.56 187.70 188.62 189.52 190.32 191.16 195.73 196.53 197.33 198.31 199.18 200.04 205.76 206.72 211.59 213.30 237.00 $ 150.28 152.72 156.17 164.17 164.97 165.37 165.77 166.17 166.57 170.18 170.89 171.29 174.99 175.50 182.05 186.61 190.63 191.07 191.52 192.02 198.38 199.02 203.24 207.68 208.13 208.93 209.73 210.53 211.33 212.13 212.93 213.73 227.07 228.41 229.21 230.59 231.46 232.54 233.34 234.14 234.94 235.81 249.18 250.52 257.70 258.50 259.30 260.10 260.90 261.96 283.00 37 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 656.50 663.00 669.50 676.00 682.50 689.00 695.50 702.00 708.50 715.00 721.50 728.00 734.50 741.00 747.50 754.00 760.50 767.00 773.50 780.00 786.50 793.00 799.50 806.00 812.50 819.00 825.50 832.00 838.50 845.00 851.50 858.00 864.50 871.00 877.50 884.00 890.50 897.00 903.50 910.00 916.50 923.00 929.50 936.00 942.50 949.00 955.50 962.00 968.50 975.00 FedEx First Overnight® $ 625.19 631.38 637.57 643.76 649.95 656.14 662.33 668.52 674.71 680.90 687.09 693.28 699.47 705.66 711.85 718.04 724.23 730.42 736.61 742.80 748.99 755.18 761.37 767.56 773.75 779.94 786.13 792.32 798.51 804.70 810.89 817.08 823.27 829.46 835.65 841.84 848.03 854.22 860.41 866.60 872.79 878.98 885.17 891.36 897.55 903.74 909.93 916.12 922.31 928.50 FedEx ÌèßåèßêïOvernight® $ 610.04 616.08 622.12 628.16 634.20 640.24 646.28 652.32 658.36 664.40 670.44 676.48 682.52 688.56 694.60 700.64 706.68 712.72 718.76 724.80 730.84 736.88 742.92 748.96 755.00 761.04 767.08 773.12 779.16 785.20 791.24 797.28 803.32 809.36 815.40 821.44 827.48 833.52 839.56 845.60 851.64 857.68 863.72 869.76 875.80 881.84 887.88 893.92 899.96 906.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 285.83 288.66 291.49 294.32 297.15 299.98 302.81 305.64 308.47 311.30 314.13 316.96 319.79 322.62 325.45 328.28 331.11 333.94 336.77 339.60 342.43 345.26 348.09 350.92 353.75 356.58 359.41 362.24 365.07 367.90 370.73 373.56 376.39 379.22 382.05 384.88 387.71 390.54 393.37 396.20 399.03 401.86 404.69 407.52 410.35 413.18 416.01 418.84 421.67 424.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 247.45 249.90 252.35 254.80 257.25 259.70 262.15 264.60 267.05 269.50 271.95 274.40 276.85 279.30 281.75 284.20 286.65 289.10 291.55 294.00 296.45 298.90 301.35 303.80 306.25 308.70 311.15 313.60 316.05 318.50 320.95 323.40 325.85 328.30 330.75 333.20 335.65 338.10 340.55 343.00 345.45 347.90 350.35 352.80 355.25 357.70 360.15 362.60 365.05 367.50 239.37 241.74 244.11 246.48 248.85 251.22 253.59 255.96 258.33 260.70 263.07 265.44 267.81 270.18 272.55 274.92 277.29 279.66 282.03 284.40 286.77 289.14 291.51 293.88 296.25 298.62 300.99 303.36 305.73 308.10 310.47 312.84 315.21 317.58 319.95 322.32 324.69 327.06 329.43 331.80 334.17 336.54 338.91 341.28 343.65 346.02 348.39 350.76 353.13 355.50 38 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 100.56 105.68 116.35 124.46 125.29 141.30 146.71 151.21 151.66 153.35 187.07 194.37 197.99 198.36 199.42 220.42 222.52 222.75 222.95 223.32 230.72 236.52 246.30 255.00 255.87 271.39 272.95 280.06 280.78 282.97 294.23 295.36 313.04 314.81 315.13 320.86 338.24 339.98 340.20 340.60 348.53 353.38 362.02 371.07 374.44 383.81 385.20 387.88 388.15 75.47 * $ FedEx ÌèßåèßêïOvernight® $ 69.56 74.68 85.35 93.46 94.29 110.30 115.71 120.21 120.66 122.35 156.07 163.37 166.99 167.36 168.42 189.42 191.52 191.75 191.95 192.32 199.72 205.52 215.30 224.00 224.87 240.39 241.95 249.06 249.78 251.97 263.23 264.36 282.04 283.81 284.13 289.86 307.24 308.98 309.20 309.60 317.53 322.38 331.02 340.07 343.44 352.81 354.20 356.88 357.15 44.47 * $ FedEx StandardOvernight® $ 60.41 68.15 75.50 82.74 89.96 95.91 104.23 110.97 118.07 119.94 133.65 139.76 146.24 152.43 158.57 164.42 169.72 173.24 176.89 183.72 189.76 201.49 206.56 209.20 209.87 223.10 226.95 233.42 234.78 236.97 248.23 249.36 260.16 264.84 269.13 274.86 282.39 289.14 294.10 294.60 302.53 307.38 316.02 325.07 328.44 337.81 339.20 341.88 342.15 42.32 * $ FedEx 2Day® $ 25.16 27.33 30.09 35.13 39.03 42.62 46.57 50.81 54.53 58.26 62.29 65.81 69.76 73.78 76.62 79.12 82.91 85.78 89.28 93.44 96.60 99.31 102.15 106.12 109.76 113.36 117.36 120.16 123.01 127.03 129.88 133.03 135.86 140.62 143.40 146.34 150.13 153.16 156.21 159.73 162.66 166.10 168.87 171.87 174.27 176.04 176.27 176.49 176.71 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 20.96 21.33 23.66 26.59 27.68 32.61 33.25 35.74 37.18 39.97 42.24 48.94 49.87 52.84 55.14 59.10 59.67 61.90 64.15 66.82 67.09 71.32 73.40 76.16 78.77 81.33 85.72 86.17 88.41 91.16 95.30 95.72 98.34 100.72 103.25 103.62 108.03 110.58 113.02 114.04 118.09 121.13 123.38 125.92 128.68 133.28 133.74 138.19 138.64 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 29.13 31.04 34.19 39.93 44.33 48.42 52.89 57.72 61.96 66.19 66.63 75.43 79.23 83.80 87.04 89.88 95.97 99.27 103.33 106.16 111.81 114.93 118.22 122.81 127.05 131.18 135.84 139.03 142.36 147.03 150.31 151.10 157.24 159.74 160.31 166.19 166.79 167.01 170.53 184.85 186.29 192.24 195.46 198.92 201.70 204.76 207.62 210.68 210.99 25.59 * $ 39 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 389.75 421.70 429.36 437.21 438.00 439.00 450.20 451.32 451.72 458.06 458.70 471.08 476.55 477.18 489.69 494.70 509.15 510.60 516.52 517.89 518.30 519.17 535.57 537.21 537.62 538.45 542.78 559.15 571.53 579.59 581.34 615.04 618.41 619.24 620.08 620.91 623.04 625.69 626.98 652.78 656.41 657.21 658.01 658.81 659.61 664.12 668.36 673.61 675.38 710.65 720.00 FedEx First Overnight® $ 358.75 390.70 398.36 406.21 407.00 408.00 419.20 420.32 420.72 427.06 427.70 440.08 445.55 446.18 458.69 463.70 478.15 479.60 485.52 486.89 487.30 488.17 504.57 506.21 506.62 507.45 511.78 528.15 540.53 548.59 550.34 584.04 587.41 588.24 589.08 589.91 592.04 594.69 595.98 621.78 625.41 626.21 627.01 627.81 628.61 633.12 637.36 642.61 644.38 679.65 689.00 FedEx ÌèßåèßêïOvernight® $ 343.75 375.70 383.36 391.21 392.00 393.00 404.20 405.32 405.72 412.06 412.70 425.08 430.55 431.18 443.69 448.70 463.15 464.60 470.52 471.89 472.30 473.17 489.57 491.21 491.62 492.45 496.78 513.15 525.53 533.59 535.34 569.04 572.41 573.24 574.08 574.91 577.04 579.69 580.98 606.78 610.41 611.21 612.01 612.81 613.61 615.42 622.36 627.61 629.38 660.66 674.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 177.02 183.02 193.08 194.51 194.96 195.41 195.97 207.05 208.16 208.61 214.43 215.02 215.47 219.93 220.38 226.23 226.82 227.27 227.72 228.71 248.10 250.05 250.49 254.61 255.06 260.20 262.07 262.97 275.58 276.85 277.75 278.64 279.54 280.44 281.34 292.84 293.99 294.89 295.79 296.68 297.58 298.48 299.38 300.27 301.17 302.07 307.41 308.31 309.21 327.21 346.00 $ 138.88 143.58 144.05 152.05 154.88 157.17 160.01 162.47 165.02 167.09 167.53 173.21 175.59 178.34 180.72 182.61 183.05 183.49 190.51 191.22 196.06 197.72 200.46 201.32 201.76 202.65 203.52 204.41 205.28 206.17 207.04 208.01 223.60 226.01 226.90 235.12 236.01 236.88 237.77 238.64 239.53 240.40 241.28 242.17 243.04 243.93 244.80 245.69 246.56 256.50 285.00 $ 214.78 222.48 223.26 223.79 234.06 235.10 235.73 247.27 248.43 248.91 258.36 259.31 259.82 269.90 270.91 271.31 275.40 275.85 276.31 276.76 277.21 277.66 278.12 278.56 279.01 279.92 284.55 299.32 301.33 324.18 326.47 327.27 333.93 334.84 335.75 342.71 343.93 364.09 366.12 367.02 367.92 368.83 369.74 370.64 371.55 372.46 373.36 374.23 375.03 377.13 419.00 40 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 727.20 734.40 741.60 748.80 756.00 763.20 770.40 777.60 784.80 792.00 799.20 806.40 813.60 820.80 828.00 835.20 842.40 849.60 856.80 864.00 871.20 878.40 885.60 892.80 900.00 907.20 914.40 921.60 928.80 936.00 943.20 950.40 957.60 964.80 972.00 979.20 986.40 993.60 1,000.80 1,008.00 1,015.20 1,022.40 1,029.60 1,036.80 1,044.00 1,051.20 1,058.40 1,065.60 1,072.80 1,080.00 FedEx First Overnight® $ 695.89 702.78 709.67 716.56 723.45 730.34 737.23 744.12 751.01 757.90 764.79 771.68 778.57 785.46 792.35 799.24 806.13 813.02 819.91 826.80 833.69 840.58 847.47 854.36 861.25 868.14 875.03 881.92 888.81 895.70 902.59 909.48 916.37 923.26 930.15 937.04 943.93 950.82 957.71 964.60 971.49 978.38 985.27 992.16 999.05 1,005.94 1,012.83 1,019.72 1,026.61 1,033.50 FedEx ÌèßåèßêïOvernight® $ 680.74 687.48 694.22 700.96 707.70 714.44 721.18 727.92 734.66 741.40 748.14 754.88 761.62 768.36 775.10 781.84 788.58 795.32 802.06 808.80 815.54 822.28 829.02 835.76 842.50 849.24 855.98 862.72 869.46 876.20 882.94 889.68 896.42 903.16 909.90 916.64 923.38 930.12 936.86 943.60 950.34 957.08 963.82 970.56 977.30 984.04 990.78 997.52 1,004.26 1,011.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 423.19 427.38 431.57 435.76 439.95 444.14 448.33 452.52 456.71 460.90 465.09 469.28 473.47 477.66 481.85 486.04 490.23 494.42 498.61 502.80 506.99 511.18 515.37 519.56 523.75 527.94 532.13 536.32 540.51 544.70 548.89 553.08 557.27 561.46 565.65 569.84 574.03 578.22 582.41 586.60 590.79 594.98 599.17 603.36 607.55 611.74 615.93 620.12 624.31 628.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 349.46 352.92 356.38 359.84 363.30 366.76 370.22 373.68 377.14 380.60 384.06 387.52 390.98 394.44 397.90 401.36 404.82 408.28 411.74 415.20 418.66 422.12 425.58 429.04 432.50 435.96 439.42 442.88 446.34 449.80 453.26 456.72 460.18 463.64 467.10 470.56 474.02 477.48 480.94 484.40 487.86 491.32 494.78 498.24 501.70 505.16 508.62 512.08 515.54 519.00 287.85 290.70 293.55 296.40 299.25 302.10 304.95 307.80 310.65 313.50 316.35 319.20 322.05 324.90 327.75 330.60 333.45 336.30 339.15 342.00 344.85 347.70 350.55 353.40 356.25 359.10 361.95 364.80 367.65 370.50 373.35 376.20 379.05 381.90 384.75 387.60 390.45 393.30 396.15 399.00 401.85 404.70 407.55 410.40 413.25 416.10 418.95 421.80 424.65 427.50 41 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 104.23 107.91 122.79 127.87 128.76 146.37 151.11 156.78 157.35 159.09 193.89 200.79 201.49 201.71 202.79 224.22 226.37 226.59 226.79 227.39 239.39 240.85 257.78 259.48 263.93 282.40 288.56 289.18 289.40 290.52 312.69 314.91 319.97 320.49 321.00 331.16 345.77 350.83 351.34 352.23 370.01 371.79 377.98 384.05 384.67 396.91 398.63 398.83 399.03 76.36 * $ FedEx ÌèßåèßêïOvernight® $ 73.23 76.91 91.79 96.87 97.76 115.37 120.11 125.78 126.35 128.09 162.89 169.79 170.49 170.71 171.79 193.22 195.37 195.59 195.79 196.39 208.39 209.85 226.78 228.48 232.93 251.40 257.56 258.18 258.40 259.52 281.69 283.91 288.97 289.49 290.00 300.16 314.77 319.83 320.34 321.23 339.01 340.79 346.98 353.05 353.67 365.91 367.63 367.83 368.03 45.36 * $ FedEx StandardOvernight® $ 65.47 75.37 80.55 91.29 93.30 105.50 113.00 120.62 123.87 125.56 144.66 151.73 157.89 164.00 167.02 175.71 179.79 183.75 187.89 189.06 204.20 205.73 212.97 217.00 217.93 236.40 241.42 243.18 243.40 244.52 263.68 268.91 273.97 274.49 275.00 285.16 299.77 304.83 305.34 306.23 324.01 325.79 331.98 338.05 338.67 350.91 352.63 352.83 353.03 43.17 * $ FedEx 2Day® $ 30.63 34.53 39.68 45.85 51.21 56.93 64.03 70.84 77.08 82.28 88.82 95.70 101.92 108.17 113.88 118.89 124.25 129.39 134.11 138.89 139.38 148.52 153.88 159.49 164.69 170.27 176.05 180.55 185.40 190.49 194.84 200.56 205.93 212.16 218.53 224.40 230.49 236.37 242.08 247.58 253.17 258.60 264.69 269.84 274.76 279.40 279.91 289.93 294.86 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 23.96 25.55 29.70 31.25 35.46 41.65 43.95 48.25 49.82 52.91 58.66 62.30 63.69 66.92 70.55 73.52 76.47 79.21 81.88 84.93 88.97 92.07 95.86 99.02 101.81 104.98 107.74 117.46 120.92 124.77 131.14 131.78 135.62 137.83 138.07 138.60 149.01 152.14 155.75 156.12 161.99 165.46 168.79 171.84 172.15 176.77 177.24 177.48 177.68 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 35.79 39.60 45.49 52.57 58.71 66.50 73.43 81.53 90.03 94.36 95.91 111.81 116.89 124.04 133.04 138.89 142.48 151.15 156.69 159.26 168.02 173.51 179.77 182.85 192.38 198.92 205.67 210.94 212.60 218.41 227.62 234.30 240.56 247.83 250.59 257.30 264.27 276.11 282.82 289.24 295.77 296.50 302.73 315.22 320.98 326.00 326.60 338.60 344.45 31.45 * $ 42 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 400.49 429.66 444.26 445.72 446.14 447.16 458.59 460.54 469.33 470.22 471.12 488.95 490.82 492.94 507.24 510.23 524.93 526.40 526.83 527.63 528.05 528.97 545.67 547.34 547.76 548.60 553.02 574.15 588.32 596.57 598.18 628.25 631.26 632.09 632.95 633.75 634.89 637.59 639.14 670.01 678.01 678.81 679.61 680.41 681.21 682.04 686.86 693.41 707.36 731.57 734.00 FedEx First Overnight® $ 369.49 398.66 413.26 414.72 415.14 416.16 427.59 429.54 438.33 439.22 440.12 457.95 459.82 461.94 476.24 479.23 493.93 495.40 495.83 496.63 497.05 497.97 514.67 516.34 516.76 517.60 522.02 543.15 557.32 565.57 567.18 597.25 600.26 601.09 601.95 602.75 603.89 606.59 608.14 639.01 647.01 647.81 648.61 649.41 650.21 651.04 655.86 662.41 676.36 700.57 703.00 FedEx ÌèßåèßêïOvernight® $ 354.49 383.66 398.26 399.72 400.14 401.16 412.59 414.54 423.33 424.22 425.12 442.95 444.82 446.94 461.24 464.23 478.93 480.40 480.83 481.63 482.05 482.97 499.67 501.34 501.76 502.60 507.02 528.15 542.32 550.57 552.18 582.25 585.26 586.09 586.95 587.75 588.89 591.59 593.14 624.01 632.01 632.81 633.61 634.41 635.21 636.04 640.86 647.41 661.36 685.57 688.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 299.90 314.33 319.11 319.60 320.30 334.01 335.39 346.31 350.34 354.69 360.14 365.25 366.05 379.25 380.58 381.00 381.65 382.07 382.50 383.80 403.94 405.96 412.87 413.57 414.15 425.61 432.27 445.48 446.81 449.20 473.65 476.10 477.00 484.52 489.72 490.62 491.51 492.41 493.31 499.40 504.58 505.48 506.38 507.27 508.17 509.72 513.72 524.51 536.80 546.02 555.00 $ 177.99 184.19 206.06 208.26 208.73 209.26 219.69 220.74 227.69 228.39 229.01 229.59 241.02 248.57 252.46 252.90 254.64 255.08 255.52 255.96 256.40 256.84 257.28 257.72 258.16 259.04 259.92 260.79 261.68 262.55 263.44 266.59 285.96 302.59 304.26 305.14 306.02 306.90 307.78 308.74 309.54 310.42 311.30 312.18 313.06 314.35 339.50 342.02 342.90 358.20 398.00 $ 350.35 369.29 374.27 374.77 375.23 375.63 376.03 376.59 376.99 377.95 395.78 397.57 399.71 442.50 446.78 459.00 460.23 460.68 461.10 465.80 466.27 475.07 475.95 480.92 481.42 482.22 483.02 483.82 494.43 514.88 516.93 519.01 560.42 569.21 570.09 573.02 573.82 574.62 575.74 576.64 577.55 578.46 579.36 580.27 581.18 598.81 635.11 638.74 639.93 663.70 684.00 43 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 741.34 748.68 756.02 763.36 770.70 778.04 785.38 792.72 800.06 807.40 814.74 822.08 829.42 836.76 844.10 851.44 858.78 866.12 873.46 880.80 888.14 895.48 902.82 910.16 917.50 924.84 932.18 939.52 946.86 954.20 961.54 968.88 976.22 983.56 990.90 998.24 1,005.58 1,012.92 1,020.26 1,027.60 1,034.94 1,042.28 1,049.62 1,056.96 1,064.30 1,071.64 1,078.98 1,086.32 1,093.66 1,101.00 FedEx First Overnight® $ 710.03 717.06 724.09 731.12 738.15 745.18 752.21 759.24 766.27 773.30 780.33 787.36 794.39 801.42 808.45 815.48 822.51 829.54 836.57 843.60 850.63 857.66 864.69 871.72 878.75 885.78 892.81 899.84 906.87 913.90 920.93 927.96 934.99 942.02 949.05 956.08 963.11 970.14 977.17 984.20 991.23 998.26 1,005.29 1,012.32 1,019.35 1,026.38 1,033.41 1,040.44 1,047.47 1,054.50 FedEx ÌèßåèßêïOvernight® $ 694.88 701.76 708.64 715.52 722.40 729.28 736.16 743.04 749.92 756.80 763.68 770.56 777.44 784.32 791.20 798.08 804.96 811.84 818.72 825.60 832.48 839.36 846.24 853.12 860.00 866.88 873.76 880.64 887.52 894.40 901.28 908.16 915.04 921.92 928.80 935.68 942.56 949.44 956.32 963.20 970.08 976.96 983.84 990.72 997.60 1,004.48 1,011.36 1,018.24 1,025.12 1,032.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 690.84 697.68 704.52 711.36 718.20 725.04 731.88 738.72 745.56 752.40 759.24 766.08 772.92 779.76 786.60 793.44 800.28 807.12 813.96 820.80 827.64 834.48 841.32 848.16 855.00 861.84 868.68 875.52 882.36 889.20 896.04 902.88 909.72 916.56 923.40 930.24 937.08 943.92 950.76 957.60 964.44 971.28 978.12 984.96 991.80 998.64 1,005.48 1,012.32 1,019.16 1,026.00 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 560.55 566.10 571.65 577.20 582.75 588.30 593.85 599.40 604.95 610.50 616.05 621.60 627.15 632.70 638.25 643.80 649.35 654.90 660.45 666.00 671.55 677.10 682.65 688.20 693.75 699.30 704.85 710.40 715.95 721.50 727.05 732.60 738.15 743.70 749.25 754.80 760.35 765.90 771.45 777.00 782.55 788.10 793.65 799.20 804.75 810.30 815.85 821.40 826.95 832.50 401.98 405.96 409.94 413.92 417.90 421.88 425.86 429.84 433.82 437.80 441.78 445.76 449.74 453.72 457.70 461.68 465.66 469.64 473.62 477.60 481.58 485.56 489.54 493.52 497.50 501.48 505.46 509.44 513.42 517.40 521.38 525.36 529.34 533.32 537.30 541.28 545.26 549.24 553.22 557.20 561.18 565.16 569.14 573.12 577.10 581.08 585.06 589.04 593.02 597.00 44 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 114.16 117.58 131.78 140.45 141.97 158.27 163.84 171.69 172.48 173.85 201.18 204.75 220.18 221.73 222.70 242.10 244.04 244.24 244.44 245.06 257.30 268.48 281.46 286.52 287.17 293.59 300.01 305.98 313.90 315.12 324.84 326.25 343.62 350.22 353.19 357.93 368.70 369.78 378.31 379.17 384.11 385.42 402.69 408.72 414.84 419.21 420.35 427.43 428.16 81.38 * $ FedEx ÌèßåèßêïOvernight® $ 83.16 86.58 100.78 109.45 110.97 127.27 132.84 140.69 141.48 142.85 170.18 173.75 189.18 190.73 191.70 211.10 213.04 213.24 213.44 214.06 226.30 237.48 250.46 255.52 256.17 262.59 269.01 274.98 282.90 284.12 293.84 295.25 312.62 319.22 322.19 326.93 337.70 338.78 347.31 348.17 353.11 354.42 371.69 377.72 383.84 388.21 389.35 396.43 397.16 50.38 * $ FedEx StandardOvernight® $ 71.16 81.50 89.69 97.61 99.75 111.44 119.83 128.32 136.81 138.56 154.76 163.19 171.83 179.32 185.26 190.08 194.40 198.57 203.02 207.57 217.26 232.82 235.32 238.40 241.17 247.59 254.01 259.98 267.90 269.12 278.84 280.25 294.99 301.42 307.19 311.93 319.20 323.78 329.51 333.17 338.11 339.42 356.69 362.72 368.84 373.21 374.35 381.43 382.16 47.31 * $ FedEx 2Day® $ 32.67 38.33 44.40 50.70 56.49 62.77 69.68 76.76 84.17 91.57 98.15 105.14 110.39 116.16 121.30 127.52 134.32 140.25 146.71 151.74 156.95 162.95 168.30 170.58 181.04 187.27 193.56 198.55 203.52 209.02 213.55 219.48 224.53 230.11 235.17 241.24 249.80 256.30 263.12 269.57 276.60 283.42 288.68 293.59 299.08 303.91 304.40 311.81 312.56 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 25.18 28.06 31.40 35.88 39.61 44.01 49.79 54.50 59.80 64.35 69.01 73.39 73.83 77.61 84.79 89.21 89.66 97.93 100.59 100.93 107.58 108.25 117.21 118.11 125.34 129.67 134.22 138.32 142.43 142.85 146.59 147.65 151.47 155.03 158.94 162.20 165.46 168.78 177.62 178.51 178.71 182.48 186.54 190.52 194.49 201.67 202.39 216.40 218.55 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 38.20 44.02 50.97 59.29 66.04 73.33 81.47 89.77 96.63 105.11 108.56 123.08 126.71 134.49 141.84 148.55 157.06 162.17 171.55 174.19 183.51 187.05 196.80 204.49 211.70 218.96 226.35 230.74 235.07 238.10 249.72 250.89 257.11 269.04 270.76 279.33 280.79 287.18 300.46 307.03 323.42 331.40 337.54 343.28 349.72 355.36 360.85 363.32 363.68 35.09 * $ 45 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 429.79 462.28 479.14 499.98 502.07 502.47 502.87 503.50 504.77 506.09 532.42 548.08 555.47 562.95 572.56 580.96 581.80 582.20 582.60 583.00 584.18 607.53 632.63 635.14 635.54 636.35 652.34 653.94 654.75 665.46 668.09 684.12 685.73 686.57 699.97 701.31 702.12 703.15 705.71 756.91 784.88 787.68 788.48 789.47 790.37 791.17 791.97 792.77 794.59 830.84 876.00 FedEx First Overnight® $ 398.79 431.28 448.14 468.98 471.07 471.47 471.87 472.50 473.77 475.09 501.42 517.08 524.47 531.95 541.56 549.96 550.80 551.20 551.60 552.00 553.18 576.53 601.63 604.14 604.54 605.35 621.34 622.94 623.75 634.46 637.09 653.12 654.73 655.57 668.97 670.31 671.12 672.15 674.71 725.91 753.88 756.68 757.48 758.47 759.37 760.17 760.97 761.77 763.59 799.84 845.00 FedEx ÌèßåèßêïOvernigh® $ 383.79 416.28 425.26 434.47 444.23 450.55 456.86 457.50 458.77 460.09 486.42 502.08 509.47 516.95 526.56 534.96 535.80 536.20 536.60 537.00 538.18 561.53 584.35 589.06 589.54 590.34 606.34 607.94 608.74 619.46 622.09 638.12 639.73 640.57 653.97 655.31 656.12 657.15 659.71 710.91 738.88 741.68 742.48 743.28 744.37 745.17 745.97 746.77 748.59 784.15 828.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 313.01 321.80 344.74 348.27 348.71 349.14 349.57 356.63 357.35 361.79 369.82 372.86 373.54 386.86 388.20 388.62 389.29 389.72 390.15 391.48 416.83 420.99 421.42 421.85 422.44 434.13 440.92 454.50 462.63 490.09 493.48 494.33 495.18 496.03 504.40 505.25 506.05 509.46 513.41 514.26 515.12 515.98 516.83 517.67 518.54 523.14 524.00 535.01 547.54 572.17 634.00 $ 218.97 220.75 221.15 221.61 230.74 231.66 232.75 254.42 256.60 260.62 261.06 269.54 274.18 278.58 282.98 287.36 291.27 291.72 292.16 292.80 305.31 312.89 316.27 316.71 317.15 318.04 326.12 327.00 327.90 328.78 329.67 331.13 359.26 362.08 362.96 363.85 364.74 367.75 368.55 369.44 370.42 371.22 372.10 372.99 373.88 374.77 375.65 376.55 377.82 403.20 448.00 $ 370.78 391.11 397.94 403.79 404.38 412.70 415.72 416.33 421.24 429.56 442.41 446.65 451.12 456.55 474.90 502.29 505.03 505.43 505.96 507.33 516.93 517.89 527.60 528.58 539.69 541.70 542.50 543.31 544.37 565.40 592.73 595.60 608.14 613.05 613.85 614.91 615.71 616.51 621.72 623.09 638.69 653.59 666.89 668.22 669.14 670.04 674.18 676.14 696.57 712.94 731.00 46 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 884.76 893.52 902.28 911.04 919.80 928.56 937.32 946.08 954.84 963.60 972.36 981.12 989.88 998.64 1,007.40 1,016.16 1,024.92 1,033.68 1,042.44 1,051.20 1,059.96 1,068.72 1,077.48 1,086.24 1,095.00 1,103.76 1,112.52 1,121.28 1,130.04 1,138.80 1,147.56 1,156.32 1,165.08 1,173.84 1,182.60 1,191.36 1,200.12 1,208.88 1,217.64 1,226.40 1,235.16 1,243.92 1,252.68 1,261.44 1,270.20 1,278.96 1,287.72 1,296.48 1,305.24 1,314.00 FedEx First Overnight® $ 853.45 861.90 870.35 878.80 887.25 895.70 904.15 912.60 921.05 929.50 937.95 946.40 954.85 963.30 971.75 980.20 988.65 997.10 1,005.55 1,014.00 1,022.45 1,030.90 1,039.35 1,047.80 1,056.25 1,064.70 1,073.15 1,081.60 1,090.05 1,098.50 1,106.95 1,115.40 1,123.85 1,132.30 1,140.75 1,149.20 1,157.65 1,166.10 1,174.55 1,183.00 1,191.45 1,199.90 1,208.35 1,216.80 1,225.25 1,233.70 1,242.15 1,250.60 1,259.05 1,267.50 FedEx ÌèßåèßêïOvernight® $ 836.28 844.56 852.84 861.12 869.40 877.68 885.96 894.24 902.52 910.80 919.08 927.36 935.64 943.92 952.20 960.48 968.76 977.04 985.32 993.60 1,001.88 1,010.16 1,018.44 1,026.72 1,035.00 1,043.28 1,051.56 1,059.84 1,068.12 1,076.40 1,084.68 1,092.96 1,101.24 1,109.52 1,117.80 1,126.08 1,134.36 1,142.64 1,150.92 1,159.20 1,167.48 1,175.76 1,184.04 1,192.32 1,200.60 1,208.88 1,217.16 1,225.44 1,233.72 1,242.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 738.31 745.62 752.93 760.24 767.55 774.86 782.17 789.48 796.79 804.10 811.41 818.72 826.03 833.34 840.65 847.96 855.27 862.58 869.89 877.20 884.51 891.82 899.13 906.44 913.75 921.06 928.37 935.68 942.99 950.30 957.61 964.92 972.23 979.54 986.85 994.16 1,001.47 1,008.78 1,016.09 1,023.40 1,030.71 1,038.02 1,045.33 1,052.64 1,059.95 1,067.26 1,074.57 1,081.88 1,089.19 1,096.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 640.34 646.68 653.02 659.36 665.70 672.04 678.38 684.72 691.06 697.40 703.74 710.08 716.42 722.76 729.10 735.44 741.78 748.12 754.46 760.80 767.14 773.48 779.82 786.16 792.50 798.84 805.18 811.52 817.86 824.20 830.54 836.88 843.22 849.56 855.90 862.24 868.58 874.92 881.26 887.60 893.94 900.28 906.62 912.96 919.30 925.64 931.98 938.32 944.66 951.00 452.48 456.96 461.44 465.92 470.40 474.88 479.36 483.84 488.32 492.80 497.28 501.76 506.24 510.72 515.20 519.68 524.16 528.64 533.12 537.60 542.08 546.56 551.04 555.52 560.00 564.48 568.96 573.44 577.92 582.40 586.88 591.36 595.84 600.32 604.80 609.28 613.76 618.24 622.72 627.20 631.68 636.16 640.64 645.12 649.60 654.08 658.56 663.04 667.52 672.00 47 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 FedEx First Overnight® $ 116.46 126.46 135.36 144.57 145.50 163.76 172.83 177.25 177.71 178.99 204.59 208.23 223.97 225.55 226.54 246.33 248.31 248.51 248.71 249.79 271.28 279.44 286.48 291.64 292.30 305.31 317.59 324.69 326.24 326.80 337.80 342.74 355.15 356.61 359.64 366.62 378.01 379.16 385.36 386.14 401.55 409.73 430.57 432.66 433.47 449.06 450.62 450.86 451.07 83.69 * $ FedEx ÌèßåèßêïOvernight® $ 85.46 95.46 104.36 113.57 114.50 132.76 141.83 146.25 146.71 147.99 173.59 177.23 192.97 194.55 195.54 215.33 217.31 217.51 217.71 218.79 240.28 248.44 255.48 260.64 261.30 274.31 286.59 293.69 295.24 295.80 306.80 311.74 324.15 325.61 328.64 335.62 347.01 348.16 354.36 355.14 370.55 378.73 399.57 401.66 402.47 418.06 419.62 419.86 420.07 52.69 * $ FedEx StandardOvernight® $ 75.02 86.97 95.07 104.09 105.37 118.56 126.69 134.61 143.32 145.08 159.43 167.95 176.05 184.77 191.69 196.58 200.77 206.14 211.45 212.32 229.35 239.06 240.04 245.35 246.30 259.31 271.59 278.69 280.24 280.80 291.80 296.74 309.15 310.61 313.64 320.62 332.01 333.16 339.36 340.14 355.55 363.73 379.89 386.66 387.47 403.06 404.62 404.86 405.07 49.47 * $ FedEx 2Day® $ 33.34 40.34 46.28 52.67 59.92 65.63 72.30 79.55 87.32 94.45 102.35 107.25 115.76 120.98 126.46 131.82 137.95 143.18 150.87 156.50 160.26 166.48 172.18 174.00 188.61 193.82 199.90 204.73 210.83 216.17 221.96 227.31 233.09 238.83 239.88 246.07 257.60 264.62 271.50 277.51 285.00 292.16 298.25 304.13 308.66 315.33 316.00 318.55 318.82 ** * FedEx ExpressSaver® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 27.96 32.47 36.67 41.95 47.05 53.52 55.74 60.86 69.12 74.52 79.85 84.38 89.50 94.14 99.44 103.87 108.53 112.21 116.29 121.25 125.22 129.90 131.08 131.68 143.36 147.72 152.32 157.21 162.11 166.75 171.28 171.87 172.53 185.63 186.95 195.12 195.94 196.31 203.71 211.08 215.58 220.25 225.36 225.88 226.58 240.48 241.88 248.73 249.42 ** * FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 39.03 46.36 54.17 61.64 70.13 76.82 84.63 93.10 102.21 109.78 110.74 128.03 133.03 137.19 145.38 151.53 160.21 165.42 176.58 177.90 188.19 198.70 206.10 213.47 216.84 226.83 230.88 235.36 239.78 242.87 255.47 256.75 262.26 279.40 281.12 290.79 291.76 292.95 316.65 319.02 333.54 341.95 349.06 350.88 361.25 368.68 369.43 370.59 370.96 35.82 * $ 48 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Delivery commitment 2 $ 452.29 476.52 501.08 510.78 511.75 512.15 512.55 512.95 514.25 539.88 542.45 558.43 571.13 573.59 593.67 600.00 601.17 601.57 604.88 615.84 616.94 619.07 661.47 665.72 666.18 666.98 667.78 668.58 669.38 678.15 680.84 697.19 698.83 699.69 713.38 714.75 715.55 716.60 719.97 787.36 801.39 802.82 803.73 804.64 805.56 806.48 807.30 808.32 810.16 846.85 913.00 FedEx First Overnight® $ 421.29 445.52 470.08 479.78 480.75 481.15 481.55 481.95 483.25 508.88 511.45 527.43 540.13 542.59 562.67 569.00 570.17 570.57 573.88 584.84 585.94 588.07 630.47 634.72 635.18 635.98 636.78 637.58 638.38 647.15 649.84 666.19 667.83 668.69 682.38 683.75 684.55 685.60 688.97 756.36 770.39 771.82 772.73 773.64 774.56 775.48 776.30 777.32 779.16 815.85 882.00 FedEx ÌèßåèßêïOvernight® $ 406.29 430.52 455.08 463.41 465.75 466.15 466.55 466.95 468.24 493.88 496.45 512.43 525.13 527.59 547.67 554.00 555.17 555.57 558.88 569.84 570.94 573.07 601.11 618.44 620.18 620.98 621.78 622.58 623.38 632.15 634.84 651.19 652.83 653.69 667.38 668.75 669.55 670.60 673.97 741.36 755.28 756.68 757.57 758.47 759.37 760.27 761.07 762.07 763.88 799.84 864.00 FedEx StandardOvernight® Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day® FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 319.28 328.24 352.78 355.24 355.69 356.13 356.57 363.77 364.50 369.03 377.22 380.32 381.02 394.60 395.98 396.40 397.08 397.52 397.96 399.31 425.17 429.42 429.85 430.29 430.89 442.82 449.74 463.59 496.59 499.90 503.36 504.22 505.09 505.96 514.50 515.38 516.18 519.66 523.68 524.55 525.43 526.30 527.17 528.03 528.92 533.61 534.48 545.72 558.50 590.14 654.00 $ 250.48 271.64 273.77 280.73 281.43 281.83 282.23 287.88 292.58 297.97 303.36 308.22 308.72 318.41 323.49 331.19 338.21 338.92 352.98 354.39 354.86 364.09 365.02 365.42 365.82 366.81 386.47 388.44 390.24 393.89 394.77 395.67 397.59 407.79 408.82 424.06 425.59 426.74 427.54 428.34 429.14 430.02 430.92 431.80 432.89 454.64 471.53 473.23 474.16 488.18 511.00 $ 378.20 410.54 413.78 414.18 420.17 420.96 424.04 424.66 436.92 438.16 451.26 462.96 464.13 465.69 496.82 514.41 516.17 517.75 518.19 526.92 527.80 528.31 538.17 539.16 550.50 552.54 562.84 563.87 565.12 589.92 604.59 618.87 620.31 629.99 630.96 631.76 632.56 633.36 634.16 635.60 664.40 667.30 680.28 681.59 682.53 683.45 687.68 689.67 710.51 727.21 767.00 49 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Delivery commitment 2 $ 922.13 931.26 940.39 949.52 958.65 967.78 976.91 986.04 995.17 1,004.30 1,013.43 1,022.56 1,031.69 1,040.82 1,049.95 1,059.08 1,068.21 1,077.34 1,086.47 1,095.60 1,104.73 1,113.86 1,122.99 1,132.12 1,141.25 1,150.38 1,159.51 1,168.64 1,177.77 1,186.90 1,196.03 1,205.16 1,214.29 1,223.42 1,232.55 1,241.68 1,250.81 1,259.94 1,269.07 1,278.20 1,287.33 1,296.46 1,305.59 1,314.72 1,323.85 1,332.98 1,342.11 1,351.24 1,360.37 1,369.50 FedEx First Overnight® $ 890.82 899.64 908.46 917.28 926.10 934.92 943.74 952.56 961.38 970.20 979.02 987.84 996.66 1,005.48 1,014.30 1,023.12 1,031.94 1,040.76 1,049.58 1,058.40 1,067.22 1,076.04 1,084.86 1,093.68 1,102.50 1,111.32 1,120.14 1,128.96 1,137.78 1,146.60 1,155.42 1,164.24 1,173.06 1,181.88 1,190.70 1,199.52 1,208.34 1,217.16 1,225.98 1,234.80 1,243.62 1,252.44 1,261.26 1,270.08 1,278.90 1,287.72 1,296.54 1,305.36 1,314.18 1,323.00 FedEx ÌèßåèßêïOvernight® $ 872.64 881.28 889.92 898.56 907.20 915.84 924.48 933.12 941.76 950.40 959.04 967.68 976.32 984.96 993.60 1,002.24 1,010.88 1,019.52 1,028.16 1,036.80 1,045.44 1,054.08 1,062.72 1,071.36 1,080.00 1,088.64 1,097.28 1,105.92 1,114.56 1,123.20 1,131.84 1,140.48 1,149.12 1,157.76 1,166.40 1,175.04 1,183.68 1,192.32 1,200.96 1,209.60 1,218.24 1,226.88 1,235.52 1,244.16 1,252.80 1,261.44 1,270.08 1,278.72 1,287.36 1,296.00 FedEx StandardOvernight® $$ Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 Service FedEx 2Day®FedEx ExpressSaver® 2nd day by 4:30 p.m.5 3rd day by 4:30 p.m.3 $ 774.67 782.34 790.01 797.68 805.35 813.02 820.69 828.36 836.03 843.70 851.37 859.04 866.71 874.38 882.05 889.72 897.39 905.06 912.73 920.40 928.07 935.74 943.41 951.08 958.75 966.42 974.09 981.76 989.43 997.10 1,004.77 1,012.44 1,020.11 1,027.78 1,035.45 1,043.12 1,050.79 1,058.46 1,066.13 1,073.80 1,081.47 1,089.14 1,096.81 1,104.48 1,112.15 1,119.82 1,127.49 1,135.16 1,142.83 1,150.50 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 660.54 667.08 673.62 680.16 686.70 693.24 699.78 706.32 712.86 719.40 725.94 732.48 739.02 745.56 752.10 758.64 765.18 771.72 778.26 784.80 791.34 797.88 804.42 810.96 817.50 824.04 830.58 837.12 843.66 850.20 856.74 863.28 869.82 876.36 882.90 889.44 895.98 902.52 909.06 915.60 922.14 928.68 935.22 941.76 948.30 954.84 961.38 967.92 974.46 981.00 516.11 521.22 526.33 531.44 536.55 541.66 546.77 551.88 556.99 562.10 567.21 572.32 577.43 582.54 587.65 592.76 597.87 602.98 608.09 613.20 618.31 623.42 628.53 633.64 638.75 643.86 648.97 654.08 659.19 664.30 669.41 674.52 679.63 684.74 689.85 694.96 700.07 705.18 710.29 715.40 720.51 725.62 730.73 735.84 740.95 746.06 751.17 756.28 761.39 766.50 50 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . Zones 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á Delivery commitment 2 $ $ $ $$ 94.76 103.99 111.94 126.76 137.20 147.13 156.86 166.35 177.11 187.48 203.73 213.65 224.31 225.40 241.59 251.16 256.73 263.09 271.83 277.17 283.55 289.91 297.79 303.42 312.97 317.72 324.32 330.39 335.64 341.73 347.87 354.48 362.48 367.51 368.33 384.70 392.94 400.21 408.05 416.23 424.43 433.04 441.78 451.35 458.48 466.46 473.97 482.85 485.56 78.39 91.54 99.23 109.10 117.42 127.39 134.99 142.40 152.40 161.37 172.82 179.29 187.69 197.67 205.41 210.60 215.39 220.56 228.55 242.25 244.30 244.53 244.85 251.12 272.99 279.08 285.32 293.07 298.11 302.92 308.29 314.20 321.42 322.89 323.25 330.28 339.45 346.06 362.81 364.49 374.02 374.98 387.49 401.84 405.00 414.19 415.12 425.49 426.54 55.27 61.70 71.60 76.44 81.57 86.77 97.11 98.16 114.72 124.42 131.91 134.18 138.95 147.08 148.29 154.57 167.82 171.25 183.60 184.84 191.96 206.50 214.14 217.74 221.18 235.64 237.09 240.07 244.58 247.73 260.58 261.89 268.86 291.57 293.86 297.25 297.60 298.81 322.99 325.41 348.25 356.22 357.03 357.91 368.48 376.06 376.82 378.01 394.38 48.27 53.89 61.53 65.56 71.24 80.70 81.65 91.49 92.48 106.22 107.60 109.40 120.82 125.55 131.33 136.73 143.26 146.05 156.74 162.29 163.47 169.82 175.63 177.49 196.04 201.16 207.66 214.34 219.74 226.71 232.27 239.58 240.32 244.29 244.69 251.00 271.06 273.07 285.22 290.91 297.27 302.64 309.71 315.88 320.47 322.04 322.32 324.93 325.20 125.76 134.99 142.94 157.76 168.20 178.13 187.86 197.35 208.11 218.48 234.73 244.65 255.31 256.40 272.59 282.16 287.73 294.09 302.83 308.17 314.55 320.91 328.79 334.42 343.97 348.72 355.32 361.39 366.64 372.73 378.87 385.48 393.48 398.51 399.33 415.70 423.94 431.21 439.05 447.23 455.43 464.04 472.78 482.35 489.48 497.46 504.97 513.85 516.56 63.18 * 56.25 * 53.71 * ** * 94.18 * $ $ $$ To Alaska metro 9 FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight®8 FedEx 2Day® Next day by 10:30 a.m.3 Next day by 4:30 p.m.4 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 9 a.m. FedEx 2Day® A.M. 2nd day by 10:30 a.m.5 To Alaska rural 11 FedEx ÌèßåèßêïOvernight® FedEx 2Day® Next day by 12 p.m.10 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 10 a.m.9 $ $ $ 127.66 137.13 162.03 178.15 188.69 199.74 210.80 219.24 229.54 230.87 257.14 262.09 268.38 269.01 280.71 291.28 298.45 308.77 316.04 334.14 342.14 349.04 354.21 360.18 362.11 372.29 377.84 385.02 392.80 394.14 405.68 413.46 421.46 428.65 436.27 445.04 451.54 458.01 458.68 459.84 482.84 485.15 486.16 506.35 508.70 522.02 523.36 523.75 526.28 96.66 106.13 131.03 147.15 157.69 168.74 179.80 188.24 198.54 199.87 226.14 231.09 237.38 238.01 249.71 260.28 267.45 277.77 285.04 303.14 311.14 318.04 323.21 329.18 331.11 341.29 346.84 354.02 361.80 363.14 374.68 382.46 390.46 397.65 405.27 414.04 420.54 427.01 427.68 428.84 451.84 454.15 455.16 475.35 477.70 491.02 492.36 492.75 495.28 62.49 76.31 77.70 81.10 83.93 91.64 92.42 103.44 108.91 113.53 114.00 114.52 124.70 129.60 136.65 144.35 150.27 150.96 164.36 166.17 166.75 178.01 179.15 185.48 204.98 211.29 217.65 225.36 231.67 237.60 244.76 251.31 253.78 254.04 254.32 259.81 276.83 278.54 298.16 301.05 308.00 308.70 322.40 327.82 330.74 331.04 331.27 331.49 331.72 100.85 * 69.85 * ** * $ $ 51 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Alaska1 Shipments from the contiguous U.S. and Hawaii to Alaska. To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/ uspackages for details. 3 By 10:30 a.m. to businesses and by 12 pm. to residences in ZIP codes 99501, 99502, 99503 and 99517. Commitment times vary from 12 p.m. to 4:30 p.m. to all other locations, depending on ZIP code. 4 By 8 p.m. to residences. See fedex.com/ uspackages for details. 5 By 12 p.m. to residences. 6 By 8 p.m. to residences. Shipments to certain ZIP codes in remote areas are delivered by a third party. Additional surcharges apply, and transit times are extended by 3–5 business days to these areas. Some exceptions apply. See fedex.com/ uspackages for details. 7 FedEx First Overnight® is available to select ZIP codes only. Commitment times vary from 9 a.m. to 2 p.m., depending on ZIP code. 8 FedEx Standard Overnight® is available to metro areas only. 9 By up to 2 p.m., depending on ZIP code. Service is not available in all ZIP codes. 10 By 4:30 p.m. to zone 11 businesses and residences in direct-served locations: Anchor Point, Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, Soldotna, Sterling and Wasilla. By 5 p.m. to businesses in ZIP code 99686. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623, 99588 and 99694. ** Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ $ 532.13 562.85 579.75 582.51 597.34 603.05 605.44 611.09 631.82 633.90 648.22 658.86 659.94 660.80 677.61 679.30 704.50 707.02 707.42 711.70 726.42 727.90 734.42 735.85 764.33 767.19 774.53 793.46 824.91 828.06 828.86 829.89 830.81 831.72 832.97 857.88 863.92 866.95 884.05 885.78 887.60 888.41 889.22 895.08 895.95 898.27 944.57 949.21 950.21 963.41 1,067.00 $ 501.13 531.85 548.75 551.51 566.34 572.05 574.44 580.09 600.82 602.90 617.22 627.86 628.94 629.80 646.61 648.30 673.50 676.02 676.42 680.70 695.42 696.90 703.42 704.85 733.33 736.19 743.53 762.46 793.91 797.06 797.86 798.89 799.81 800.72 801.97 826.88 832.92 835.95 853.05 854.78 856.60 857.41 858.22 864.08 864.95 867.27 913.57 918.21 919.21 932.41 1,036.00 $ 332.19 341.51 370.85 373.79 374.25 374.65 375.05 381.76 382.44 383.95 392.47 395.69 396.43 410.56 411.98 412.42 413.14 413.59 414.04 415.46 442.36 446.78 447.23 447.68 448.31 460.72 467.92 482.33 516.67 520.11 523.70 524.60 525.51 526.41 535.31 536.55 537.35 540.67 544.85 545.76 546.67 547.57 548.48 549.38 550.29 555.18 556.09 567.78 581.07 613.99 682.00 To Alaska rural 11 FedEx ÌèßåèßêïOvernight® FedEx 2Day® Next day by 12 p.m.10 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 10 a.m.9 Zones 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$ 491.30 511.05 537.99 540.69 555.23 560.82 563.17 568.71 589.03 591.07 605.11 615.54 616.60 617.44 633.93 635.58 636.57 656.07 658.02 659.43 681.05 683.22 689.62 691.02 718.95 721.75 728.95 733.26 735.39 777.95 782.21 783.22 784.12 785.01 785.81 794.61 795.80 819.55 836.32 838.01 839.79 840.59 841.39 842.19 842.99 843.79 844.59 846.29 880.29 914.12 1,015.00 $ 427.68 450.41 464.75 472.69 475.09 475.49 475.89 477.19 502.94 513.23 514.28 525.87 535.64 561.99 564.63 565.09 566.83 600.03 603.35 610.21 611.41 611.87 613.14 630.81 632.59 641.32 658.66 661.15 663.44 670.00 710.55 714.61 715.52 717.26 751.93 769.57 771.34 772.14 772.94 773.74 784.54 785.62 786.42 787.22 788.02 788.82 791.44 829.69 833.52 846.74 909.00 $ 325.67 334.81 359.84 362.35 362.81 363.26 363.71 371.05 371.79 376.42 384.77 387.93 388.65 402.50 403.90 404.33 405.03 405.48 405.92 407.31 433.68 438.01 438.45 438.90 439.51 451.68 458.74 472.87 506.53 509.90 513.43 514.31 515.20 516.08 524.79 525.69 526.81 530.06 534.16 535.05 535.94 536.83 537.72 538.60 539.50 544.29 545.18 556.64 569.67 601.95 668.00 Delivery commitment 2 $ 522.30 542.05 568.99 571.69 586.23 591.82 594.17 599.71 620.03 622.07 636.11 646.54 647.60 648.44 664.93 666.58 667.57 687.07 689.02 690.43 712.05 714.22 720.62 722.02 749.95 752.75 759.95 764.26 766.39 808.95 813.21 814.22 815.12 816.01 816.81 825.61 826.80 850.55 867.32 869.01 870.79 871.59 872.39 873.19 873.99 874.79 875.59 877.29 911.29 945.12 1,046.00 Service Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 404.13 418.76 435.04 439.41 439.85 440.25 440.65 441.05 446.46 482.85 490.92 491.73 499.54 516.00 517.66 524.70 526.50 533.64 538.44 540.12 540.52 541.39 558.79 566.08 566.82 578.23 583.19 584.37 586.21 622.83 632.13 633.06 634.57 662.80 667.50 668.42 669.22 670.16 671.33 694.59 709.03 710.95 712.47 713.34 714.43 729.44 737.44 738.24 739.30 741.76 784.00 To Alaska metro 9 FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight®8 FedEx 2Day® Next day by 10:30 a.m.3 Next day by 4:30 p.m.4 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 9 a.m. FedEx 2Day® A.M. 2nd day by 10:30 a.m.5 52 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Alaska1 Shipments from the contiguous U.S. and Hawaii to Alaska. To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/ uspackages for details. 3 By 10:30 a.m. to businesses and by 12 pm. to residences in ZIP codes 99501, 99502, 99503 and 99517. Commitment times vary from 12 p.m. to 4:30 p.m. to all other locations, depending on ZIP code. 4 By 8 p.m. to residences. See fedex.com/ uspackages for details. 5By 12 p.m. to residences. 6 By 8 p.m. to residences. Shipments to certain ZIP codes in remote areas are delivered by a third party. Additional surcharges apply, and transit times are extended by 3–5 business days to these areas. Some exceptions apply. See fedex.com/ uspackages for details. 7 FedEx First Overnight® is available to select ZIP codes only. Commitment times vary from 9 a.m. to 2 p.m., depending on ZIP code. 8 FedEx Standard Overnight® is available to metro areas only. 9 By up to 2 p.m., depending on ZIP code. Service is not available in all ZIP codes. 10 By 4:30 p.m. to zone 11 businesses and residences in direct-served locations: Anchor Point, Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, Soldotna, Sterling and Wasilla. By 5 p.m. to businesses in ZIP code 99686. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623, 99588 and 99694. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ To Alaska rural 11 FedEx ÌèßåèßêïOvernight® FedEx 2Day® Next day by 12 p.m.10 2nd day by 4:30 p.m.6 FedEx First Overnight®7 Next day by 10 a.m.9 $ 1,077.67 1,088.34 1,099.01 1,109.68 1,120.35 1,131.02 1,141.69 1,152.36 1,163.03 1,173.70 1,184.37 1,195.04 1,205.71 1,216.38 1,227.05 1,237.72 1,248.39 1,259.06 1,269.73 1,280.40 1,291.07 1,301.74 1,312.41 1,323.08 1,333.75 1,344.42 1,355.09 1,365.76 1,376.43 1,387.10 1,397.77 1,408.44 1,419.11 1,429.78 1,440.45 1,451.12 1,461.79 1,472.46 1,483.13 1,493.80 1,504.47 1,515.14 1,525.81 1,536.48 1,547.15 1,557.82 1,568.49 1,579.16 1,589.83 1,600.50 $ 1,046.36 1,056.72 1,067.08 1,077.44 1,087.80 1,098.16 1,108.52 1,118.88 1,129.24 1,139.60 1,149.96 1,160.32 1,170.68 1,181.04 1,191.40 1,201.76 1,212.12 1,222.48 1,232.84 1,243.20 1,253.56 1,263.92 1,274.28 1,284.64 1,295.00 1,305.36 1,315.72 1,326.08 1,336.44 1,346.80 1,357.16 1,367.52 1,377.88 1,388.24 1,398.60 1,408.96 1,419.32 1,429.68 1,440.04 1,450.40 1,460.76 1,471.12 1,481.48 1,491.84 1,502.20 1,512.56 1,522.92 1,533.28 1,543.64 1,554.00 $ 688.82 695.64 702.46 709.28 716.10 722.92 729.74 736.56 743.38 750.20 757.02 763.84 770.66 777.48 784.30 791.12 797.94 804.76 811.58 818.40 825.22 832.04 838.86 845.68 852.50 859.32 866.14 872.96 879.78 886.60 893.42 900.24 907.06 913.88 920.70 927.52 934.34 941.16 947.98 954.80 961.62 968.44 975.26 982.08 988.90 995.72 1,002.54 1,009.36 1,016.18 1,023.00 Zones To Alaska metro 9 FedEx ÌèßåèßêïOvernight® $ 1,025.15 1,035.30 1,045.45 1,055.60 1,065.75 1,075.90 1,086.05 1,096.20 1,106.35 1,116.50 1,126.65 1,136.80 1,146.95 1,157.10 1,167.25 1,177.40 1,187.55 1,197.70 1,207.85 1,218.00 1,228.15 1,238.30 1,248.45 1,258.60 1,268.75 1,278.90 1,289.05 1,299.20 1,309.35 1,319.50 1,329.65 1,339.80 1,349.95 1,360.10 1,370.25 1,380.40 1,390.55 1,400.70 1,410.85 1,421.00 1,431.15 1,441.30 1,451.45 1,461.60 1,471.75 1,481.90 1,492.05 1,502.20 1,512.35 1,522.50 FedEx StandardOvernight®8 $ 918.09 927.18 936.27 945.36 954.45 963.54 972.63 981.72 990.81 999.90 1,008.99 1,018.08 1,027.17 1,036.26 1,045.35 1,054.44 1,063.53 1,072.62 1,081.71 1,090.80 1,099.89 1,108.98 1,118.07 1,127.16 1,136.25 1,145.34 1,154.43 1,163.52 1,172.61 1,181.70 1,190.79 1,199.88 1,208.97 1,218.06 1,227.15 1,236.24 1,245.33 1,254.42 1,263.51 1,272.60 1,281.69 1,290.78 1,299.87 1,308.96 1,318.05 1,327.14 1,336.23 1,345.32 1,354.41 1,363.50 FedEx 2Day® $ 674.68 681.36 688.04 694.72 701.40 708.08 714.76 721.44 728.12 734.80 741.48 748.16 754.84 761.52 768.20 774.88 781.56 788.24 794.92 801.60 808.28 814.96 821.64 828.32 835.00 841.68 848.36 855.04 861.72 868.40 875.08 881.76 888.44 895.12 901.80 908.48 915.16 921.84 928.52 935.20 941.88 948.56 955.24 961.92 968.60 975.28 981.96 988.64 995.32 1,002.00 Delivery commitment 2 Next day by 10:30 a.m.3 Next day by 4:30 p.m.4 2nd day by 4:30 p.m.6 FedEx First Overnight®7 $ 1,056.46 1,066.92 1,077.38 1,087.84 1,098.30 1,108.76 1,119.22 1,129.68 1,140.14 1,150.60 1,161.06 1,171.52 1,181.98 1,192.44 1,202.90 1,213.36 1,223.82 1,234.28 1,244.74 1,255.20 1,265.66 1,276.12 1,286.58 1,297.04 1,307.50 1,317.96 1,328.42 1,338.88 1,349.34 1,359.80 1,370.26 1,380.72 1,391.18 1,401.64 1,412.10 1,422.56 1,433.02 1,443.48 1,453.94 1,464.40 1,474.86 1,485.32 1,495.78 1,506.24 1,516.70 1,527.16 1,537.62 1,548.08 1,558.54 1,569.00 Next day by 9 a.m. Service Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. 2nd day by 10:30 a.m.5 $ 791.84 799.68 807.52 815.36 823.20 831.04 838.88 846.72 854.56 862.40 870.24 878.08 885.92 893.76 901.60 909.44 917.28 925.12 932.96 940.80 948.64 956.48 964.32 972.16 980.00 987.84 995.68 1,003.52 1,011.36 1,019.20 1,027.04 1,034.88 1,042.72 1,050.56 1,058.40 1,066.24 1,074.08 1,081.92 1,089.76 1,097.60 1,105.44 1,113.28 1,121.12 1,128.96 1,136.80 1,144.64 1,152.48 1,160.32 1,168.16 1,176.00 FedEx 2Day® A.M. 53 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Alaska1 Shipments from the contiguous U.S. and Hawaii to Alaska. To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/ uspackages for details. 3 By 10:30 a.m. to businesses and by 12 pm. to residences in ZIP codes 99501, 99502, 99503 and 99517. Commitment times vary from 12 p.m. to 4:30 p.m. to all other locations, depending on ZIP code. 4 By 8 p.m. to residences. See fedex.com/ uspackages for details. 5By 12 p.m. to residences. 6 By 8 p.m. to residences. Shipments to certain ZIP codes in remote areas are delivered by a third party. Additional surcharges apply, and transit times are extended by 3–5 business days to these areas. Some exceptions apply. See fedex.com/ uspackages for details. 7 FedEx First Overnight® is available to select ZIP codes only. Commitment times vary from 9 a.m. to 2 p.m., depending on ZIP code. 8 FedEx Standard Overnight® is available to metro areas only. 9 By up to 2 p.m., depending on ZIP code. Service is not available in all ZIP codes. 10 By 4:30 p.m. to zone 11 businesses and residences in direct-served locations: Anchor Point, Eielson AFB, Fairbanks, Fort Wainwrights, Homer, Juneau, Kasilof, Ketchikan, Kodiak, Moose Pass, Nikiski, Ninilchik, North Pole, Palmer, Seward, Sitka, Soldotna, Sterling and Wasilla. By 5 p.m. to businesses in ZIP code 99686. Add one transit day for the following ZIP codes: 99901, 99835, 99824, 99801, 99686, 99674, 99664, 99652, 99631, 99623, 99588 and 99694. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 54 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Hawaii1 Shipments from the contiguous U.S. and Alaska to Hawaii. Zones To Hawaii metro To Hawaii rural 10 12 Delivery commitment 2 Next day by 5 p.m.3 2nd day by 5 p.m.4 Next day by 5 p.m.3 2nd day by 5 p.m.4 FedEx® Envelope up to 8 oz. FedEx Ìèßåèßêï Overnight® FedEx 2Day®FedEx ÌèßåèßêïOvernight® FedEx 2Day® $ 63.18 **$ 69.85 ** ÂÛÚÁîôÌ×á * * * * 1 lb. 2 lbs. 3 4 5 $ 94.76 103.99 111.94 126.76 137.20 $ 48.27 53.89 61.53 65.56 71.24 $ 96.66 106.13 131.03 147.15 157.69 $ 62.49 76.31 77.70 81.10 83.93 6 7 8 9 10 147.13 156.86 166.35 177.11 187.48 80.70 81.65 91.49 92.48 106.22 168.74 179.80 188.24 198.54 199.87 91.64 92.42 103.44 108.91 113.53 11 12 13 14 15 203.73 213.65 224.31 225.40 241.59 107.60 109.40 120.82 125.55 131.33 226.14 231.09 237.38 238.01 249.71 114.00 114.52 124.70 129.60 136.65 16 17 18 19 20 251.16 256.73 263.09 271.83 277.17 136.73 143.26 146.05 156.74 162.29 260.28 267.45 277.77 285.04 303.14 144.35 150.27 150.96 164.36 166.17 21 22 23 24 25 283.55 289.91 297.79 303.42 312.97 163.47 169.82 175.63 177.49 196.04 311.14 318.04 323.21 329.18 331.11 166.75 178.01 179.15 185.48 204.98 26 27 28 29 30 317.72 324.32 330.39 335.64 341.73 201.16 207.66 214.34 219.74 226.71 341.29 346.84 354.02 361.80 363.14 211.29 217.65 225.36 231.67 237.60 31 32 33 34 35 347.87 354.48 362.48 367.51 368.33 232.27 239.58 240.32 244.29 244.69 374.68 382.46 390.46 397.65 405.27 244.76 251.31 253.78 254.04 254.32 36 37 38 39 40 384.70 392.94 400.21 408.05 416.23 251.00 271.06 273.07 285.22 290.91 414.04 420.54 427.01 427.68 428.84 259.81 276.83 278.54 298.16 301.05 41 42 43 44 45 424.43 433.04 441.78 451.35 458.48 297.27 302.64 309.71 315.88 320.47 451.84 454.15 455.16 475.35 477.70 308.00 308.70 322.40 327.82 330.74 46 47 48 49 466.46 473.97 482.85 485.56 322.04 322.32 324.93 325.20 491.02 492.36 492.75 495.28 331.04 331.27 331.49 331.72 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Second business day by 12:30 p.m. for ZIP codes 96713, 96737, 96747, 96752, 96769 and 96796. Third business day by 5 p.m. for ZIP code 96742. 4 By 8:30 p.m. for residences. Some exceptions apply. See fedex.com/uspackages for details. ** Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. **One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 55 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Hawaii1 Shipments from the contiguous U.S. and Alaska to Hawaii. Zones To Hawaii metro To Hawaii rural 10 12 Delivery commitment 2 Next day by 5 p.m.3 2nd day by 5 p.m.4 Next day by 5 p.m.3 2nd day by 5 p.m.4 Service FedEx Ìèßåèßêï Overnight® FedEx 2Day®FedEx ÌèßåèßêïOvernight® FedEx 2Day® 50 lbs. 51 52 53 54 $ 491.30 511.05 537.99 540.69 555.23 $ 325.67 334.81 359.84 362.35 362.81 $ 501.13 531.85 548.75 551.51 566.34 $ 332.19 341.51 370.85 373.79 374.25 55 56 57 58 59 560.82 563.17 568.71 589.03 591.07 363.26 363.71 371.05 371.79 376.42 572.05 574.44 580.09 600.82 602.90 374.65 375.05 381.76 382.44 383.95 60 61 62 63 64 605.11 615.54 616.60 617.44 633.93 384.77 387.93 388.65 402.50 403.90 617.22 627.86 628.94 629.80 646.61 392.47 395.69 396.43 410.56 411.98 65 66 67 68 69 635.58 636.57 656.07 658.02 659.43 404.33 405.03 405.48 405.92 407.31 648.30 673.50 676.02 676.42 680.70 412.42 413.14 413.59 414.04 415.46 70 71 72 73 74 681.05 683.22 689.62 691.02 718.95 433.68 438.01 438.45 438.90 439.51 695.42 696.90 703.42 704.85 733.33 442.36 446.78 447.23 447.68 448.31 75 76 77 78 79 721.75 728.95 733.26 735.39 777.9 451.68 458.74 472.87 506.53 509.90 736.19 743.53 762.46 793.91 797.06 460.72 467.92 482.33 516.67 520.11 80 81 82 83 84 782.21 783.22 784.12 785.01 785.81 513.43 514.31 515.20 516.08 524.79 797.86 798.89 799.81 800.72 801.97 523.70 524.60 525.51 526.41 535.31 85 86 87 88 89 794.61 795.80 819.55 836.32 838.01 525.69 526.81 530.06 534.16 535.05 826.88 832.92 835.95 853.05 854.78 536.55 537.35 540.67 544.85 545.76 90 91 92 93 94 839.79 840.59 841.39 842.19 842.99 535.94 536.83 537.72 538.60 539.50 856.60 857.41 858.22 864.08 864.95 546.67 547.57 548.48 549.38 550.29 95 96 97 98 99 843.79 844.59 846.29 880.29 914.12 544.29 545.18 556.64 569.67 601.95 867.27 913.57 918.21 919.21 932.41 555.18 556.09 567.78 581.07 613.99 100 1,015.00 668.00 1,036.00 682.00 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Second business day by 12:30 p.m. for ZIP codes 96713, 96737, 96747, 96752, 96769 and 96796. Third business day by 5 p.m. for ZIP code 96742. 4 By 8:30 p.m. for residences. Some exceptions apply. See fedex.com/uspackages for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 56 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates to Hawaii1 Shipments from the contiguous U.S. and Alaska to Hawaii. Zones To Hawaii metro To Hawaii rural 10 12 Delivery commitment 2 Next day by 5 p.m.3 2nd day by 5 p.m.4 Next day by 5 p.m.3 2nd day by 5 p.m.4 Service FedEx Ìèßåèßêï Overnight® FedEx 2Day®FedEx ÌèßåèßêïOvernight® FedEx 2Day® 101 lbs. 102 103 104 105 $ 1,025.15 1,035.30 1,045.45 1,055.60 1,065.75 $ 674.68 681.36 688.04 694.72 701.40 $ 1,046.36 1,056.72 1,067.08 1,077.44 1,087.80 $ 688.82 695.64 702.46 709.28 716.10 106 107 108 109 110 1,075.90 1,086.05 1,096.20 1,106.35 1,116.50 708.08 714.76 721.44 728.12 734.80 1,098.16 1,108.52 1,118.88 1,129.24 1,139.60 722.92 729.74 736.56 743.38 750.2 111 112 113 114 115 1,126.65 1,136.80 1,146.95 1,157.10 1,167.25 741.48 748.16 754.84 761.52 768.20 1,149.96 1,160.32 1,170.68 1,181.04 1,191.40 757.02 763.84 770.66 777.48 784.30 116 117 118 119 120 1,177.40 1,187.55 1,197.70 1,207.85 1,218.00 774.88 781.56 788.24 794.92 801.60 1,201.76 1,212.12 1,222.48 1,232.84 1,243.20 791.12 797.94 804.76 811.58 818.40 121 122 123 124 125 1,228.15 1,238.30 1,248.45 1,258.60 1,268.75 808.28 814.96 821.64 828.32 835.00 1,253.56 1,263.92 1,274.28 1,284.64 1,295.00 825.22 832.04 838.86 845.68 852.50 126 127 128 129 130 1,278.90 1,289.05 1,299.20 1,309.35 1,319.50 841.68 848.36 855.04 861.72 868.40 1,305.36 1,315.72 1,326.08 1,336.44 1,346.80 859.32 866.14 872.96 879.78 886.60 131 132 133 134 135 1,329.65 1,339.80 1,349.95 1,360.10 1,370.25 875.08 881.76 888.44 895.12 901.80 1,357.16 1,367.52 1,377.88 1,388.24 1,398.60 893.42 900.24 907.06 913.88 920.70 136 137 138 139 140 1,380.40 1,390.55 1,400.70 1,410.85 1,421.00 908.48 915.16 921.84 928.52 935.20 1,408.96 1,419.32 1,429.68 1,440.04 1,450.40 927.52 934.34 941.16 947.98 954.80 141 142 143 144 145 1,431.15 1,441.30 1,451.45 1,461.60 1,471.75 941.88 948.56 955.24 961.92 968.60 1,460.76 1,471.12 1,481.48 1,491.84 1,502.20 961.62 968.44 975.26 982.08 988.90 146 147 148 149 150 1,481.90 1,492.05 1,502.20 1,512.35 1,522.50 975.28 981.96 988.64 995.32 1,002.00 1,512.56 1,522.92 1,533.28 1,543.64 1,554.00 995.72 1,002.54 1,009.36 1,016.18 1,023.00 Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . To get service availability and specific delivery times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Second business day by 12:30 p.m. for ZIP codes 96713, 96737, 96747, 96752, 96769 and 96796. Third business day by 5 p.m. for ZIP code 96742. 4 By 8:30 p.m. for residences. Some exceptions apply. 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FedEx® Envelope up to 8 oz. FedEx®Ì×á FedEx First Overnight® $ 84.21 87.66 93.93 104.76 111.12 125.14 126.78 142.72 149.40 150.08 160.04 187.75 192.71 193.32 194.01 196.01 196.21 196.41 196.61 196.81 197.01 197.21 198.31 220.16 222.36 232.68 233.73 235.95 236.47 244.71 251.54 252.23 253.48 253.68 255.27 287.02 295.45 307.36 308.56 308.76 308.96 309.16 309.39 309.59 309.81 310.03 310.24 310.45 310.92 65.59 * $ FedEx ÌèßåèßêïOvernight® $ 53.21 56.66 62.93 73.76 80.12 94.14 95.78 111.72 118.40 119.08 129.04 156.75 161.71 162.32 163.01 165.01 165.21 165.41 165.61 165.81 166.01 166.21 167.31 189.16 191.36 201.68 202.73 204.95 205.47 213.71 220.54 221.23 222.48 222.68 224.27 256.02 264.45 276.36 277.56 277.76 277.96 278.16 278.39 278.59 278.81 279.03 279.24 279.45 279.92 34.59 * $ FedEx StandardOvernight® $ 44.11 45.99 46.56 57.83 58.96 71.37 74.82 81.47 86.15 95.41 96.35 108.88 111.69 112.01 118.30 118.93 119.14 119.36 120.62 126.72 128.98 135.48 136.14 143.78 146.57 155.83 156.85 165.04 167.84 170.99 177.32 178.14 194.38 196.01 196.23 198.42 202.55 212.53 221.50 226.09 230.69 231.15 238.74 242.21 245.99 246.37 246.59 246.81 247.02 32.43 * $ Delivery commitment 2 Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 FedEx 2Day® $ 30.58 34.51 37.65 41.91 43.47 52.32 54.85 56.54 56.97 60.38 60.74 60.95 61.16 61.38 61.59 61.82 64.14 66.00 68.01 70.05 70.46 74.69 75.13 75.53 82.21 82.89 83.12 84.84 85.26 86.59 88.80 91.31 93.18 97.72 98.19 99.18 101.75 103.32 105.48 107.06 109.62 118.43 122.19 122.63 123.06 123.50 123.91 126.05 126.49 ** * 2nd day by 4:30 p.m.5 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 34.62 37.78 44.06 51.40 56.10 64.18 70.76 72.95 77.32 77.92 78.45 78.99 79.54 80.08 84.07 85.07 88.41 90.99 93.73 96.57 97.15 102.96 103.56 104.14 111.64 112.40 112.98 116.96 117.55 119.38 122.43 125.89 128.45 134.72 135.35 139.82 142.21 142.45 145.42 147.60 151.12 166.89 169.20 169.44 169.67 170.25 173.46 173.79 174.38 31.16 * $ 57 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates from Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. ** One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones Delivery commitment 2 Next day by 8 or 8:30 a.m.3 Next day by 10:30 a.m.4 Next day by 4:30 p.m.5 2nd day by 4:30 p.m.5 FedEx First Overnight® FedEx ÌèßåèßêïOvernight® FedEx StandardOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$ 680.74 687.48 694.22 700.96 707.70 714.44 721.18 727.92 734.66 741.40 748.14 754.88 761.62 768.36 775.10 781.84 788.58 795.32 802.06 808.80 815.54 822.28 829.02 835.76 842.50 849.24 855.98 862.72 869.46 876.20 882.94 889.68 896.42 903.16 909.90 916.64 923.38 930.12 936.86 943.60 950.34 957.08 963.82 970.56 977.30 984.04 990.78 997.52 1,004.26 1,011.00 $ 649.43 655.86 662.29 668.72 675.15 681.58 688.01 694.44 700.87 707.30 713.73 720.16 726.59 733.02 739.45 745.88 752.31 758.74 765.17 771.60 778.03 784.46 790.89 797.32 803.75 810.18 816.61 823.04 829.47 835.90 842.33 848.76 855.19 861.62 868.05 874.48 880.91 887.34 893.77 900.20 906.63 913.06 919.49 925.92 932.35 938.78 945.21 951.64 958.07 964.50 $ 541.36 546.72 552.08 557.44 562.80 568.16 573.52 578.88 584.24 589.60 594.96 600.32 605.68 611.04 616.40 621.76 627.12 632.48 637.84 643.20 648.56 653.92 659.28 664.64 670.00 675.36 680.72 686.08 691.44 696.80 702.16 707.52 712.88 718.24 723.60 728.96 734.32 739.68 745.04 750.40 755.76 761.12 766.48 771.84 777.20 782.56 787.92 793.28 798.64 804.00 FedEx 2Day® $ 292.90 295.80 298.70 301.60 304.50 307.40 310.30 313.20 316.10 319.00 321.90 324.80 327.70 330.60 333.50 336.40 339.30 342.20 345.10 348.00 350.90 353.80 356.70 359.60 362.50 365.40 368.30 371.20 374.10 377.00 379.90 382.80 385.70 388.60 391.50 394.40 397.30 400.20 403.10 406.00 408.90 411.80 414.70 417.60 420.50 423.40 426.30 429.20 432.10 435.00 Service From Alaska/Hawaii 13–16 FedEx 2Day® A.M. 2nd day by 10:30 a.m.4 $ 379.76 383.52 387.28 391.04 394.80 398.56 402.32 406.08 409.84 413.60 417.36 421.12 424.88 428.64 432.40 436.16 439.92 443.68 447.44 451.20 454.96 458.72 462.48 466.24 470.00 473.76 477.52 481.28 485.04 488.80 492.56 496.32 500.08 503.84 507.60 511.36 515.12 518.88 522.64 526.40 530.16 533.92 537.68 541.44 545.20 548.96 552.72 556.48 560.24 564.00 58 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates from Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. 3 Same time for businesses and residences. 4 By 12 p.m. to residences. 5 By 8 p.m. to residences. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones FedEx® Envelope up to 8 oz.7.00 $ Delivery commitment 2 Intra-Hawaii Within islands Next day by 5 p.m. FedEx ÌèßåèßêïOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. $7.00 7.00 7.00 7.00 7.50 7.75 8.00 8.25 8.50 8.75 9.00 9.25 9.50 9.75 10.00 10.25 10.50 10.75 11.00 11.25 11.50 11.75 12.00 12.25 12.50 12.75 13.00 13.25 13.50 13.75 14.00 14.25 14.50 14.75 15.00 15.25 15.50 15.75 16.00 16.25 16.50 16.75 17.00 17.25 17.50 17.75 18.00 18.25 18.50 FedEx ÌèßåèßêïOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$18.75 19.00 19.25 19.50 19.75 20.00 20.25 20.50 20.75 21.00 21.25 21.50 21.75 22.00 22.25 22.50 22.75 23.00 23.25 23.50 23.75 24.00 24.25 24.50 24.75 25.00 25.25 25.50 25.75 26.00 26.25 26.50 26.75 27.00 27.25 27.50 27.75 28.00 28.25 28.50 28.75 29.00 29.25 29.50 29.75 30.00 30.25 30.50 30.75 31.00 31.25 Service Delivery commitment 2 Next day by 5 p.m. Zones Intra-Hawaii Within islands FedEx ÌèßåèßêïOvernight® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$31.50 31.75 32.00 32.25 32.50 32.75 33.00 33.25 33.50 33.75 34.00 34.25 34.50 34.75 35.00 35.25 35.50 35.75 36.00 36.25 36.50 36.75 37.00 37.25 37.50 37.75 38.00 38.25 38.50 38.75 39.00 39.25 39.50 39.75 40.00 40.25 40.50 40.75 41.00 41.25 41.50 41.75 42.00 42.25 42.50 42.75 43.00 43.25 43.50 43.75 Service Delivery commitment 2 Next day by 5 p.m. Zones Intra-Hawaii Within islands 59 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express package rates within Hawaii1 Shipments within Hawaii. FedEx Priority Overnight® is the only service available for FedEx Express® intra-Hawaii package shipments. 1 For FedEx Express Multiweight per-pound rates, see pp. 60–61. 2 Some exceptions apply. See fedex.com/uspackages for details. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zone 2 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 2.30 2.28 2.26 2.24 FedEx StandardOvernight® $ 1.81 1.79 1.77 1.75 FedEx 2Day® $ 1.39 1.37 1.35 1.33 FedEx ExpressSaver® 2.76 2.74 2.72 2.70 $ 2.45 2.43 2.41 2.39 $$ 1.53 1.51 1.49 1.47 FedEx 2Day® A.M. Zone 3 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 3.35 3.33 3.31 3.29 FedEx StandardOvernight® $ 2.17 2.15 2.13 2.11 FedEx 2Day® $ 1.80 1.78 1.76 1.74 FedEx ExpressSaver® 3.73 3.71 3.69 3.67 $ 3.42 3.40 3.38 3.36 $$ 1.91 1.89 1.87 1.85 FedEx 2Day® A.M. Zone 4 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 6.04 6.02 6.00 5.98 FedEx StandardOvernight® $ 2.83 2.81 2.79 2.77 FedEx 2Day® $ 2.37 2.35 2.33 2.31 FedEx ExpressSaver® 6.50 6.48 6.46 6.44 $ 6.19 6.17 6.15 6.13 $$ 2.45 2.43 2.41 2.39 FedEx 2Day® A.M. Zone 5 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 6.74 6.72 6.70 6.68 FedEx StandardOvernight® $ 4.19 4.17 4.15 4.13 FedEx 2Day® $ 2.85 2.83 2.81 2.79 FedEx ExpressSaver® 7.20 7.18 7.16 7.14 $ 6.89 6.87 6.85 6.83 $$ 3.46 3.44 3.42 3.40 FedEx 2Day® A.M. Zone 6 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 6.88 6.86 6.84 6.82 FedEx StandardOvernight® $ 6.84 6.82 6.80 6.78 FedEx 2Day® $ 3.98 3.96 3.94 3.92 FedEx ExpressSaver® 7.34 7.32 7.30 7.28 $ 7.03 7.01 6.99 6.97 $$ 5.55 5.53 5.51 5.49 FedEx 2Day® A.M. Zone 7 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 8.28 8.26 8.24 8.22 FedEx StandardOvernight® $ 7.31 7.29 7.27 7.25 FedEx 2Day® $ 4.48 4.46 4.44 4.42 FedEx ExpressSaver® 8.76 8.74 8.72 8.70 $ 8.45 8.43 8.41 8.39 $$ 6.34 6.32 6.30 6.28 FedEx 2Day® A.M. 60 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Ground Multiweight® shipment rates are available by contract only. Contact your FedEx account executive for more information. FedEx Ground multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight applies and varies by contract. Any fraction of a pound is rounded up to the next-higher pound. U.S. package rates: FedEx Express Multiweight® FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zone 8 Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight FedEx First Overnight® FedEx ÌèßåèßêïOvernight® $ 8.64 8.62 8.60 8.58 FedEx StandardOvernight® $ 7.67 7.65 7.63 7.61 FedEx 2Day® $ 5.11 5.09 5.07 5.05 FedEx ExpressSaver® 9.13 9.11 9.09 9.07 $ 8.82 8.80 8.78 8.76 $$ 6.54 6.52 6.50 6.48 FedEx 2Day® A.M. Zones 9 and 10 (To AK and HI metro) Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight $ 10.46 10.44 10.42 10.40 FedEx First Overnight® $ 10.15 10.13 10.11 10.09 FedEx ÌèßåèßêïOvernight® $ 9.09 9.07 9.05 9.03 FedEx StandardOvernight® 1 $ 6.68 6.66 6.64 6.62 FedEx 2Day® FedEx 2Day® A.M.2 $ 7.84 7.82 7.80 7.78 100–150 lbs. 151+ lbs. Weight $0.31 0.29 FedEx ÌèßåèßêïOvernight® Intra-Hawaii Multiply by total shipment weight. Zones 13 –16 (From AK and HI to contiguous U.S., and intra-Alaska) Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight $ 6.74 6.72 6.70 6.68 FedEx First Overnight® $ 6.43 6.41 6.39 6.37 FedEx ÌèßåèßêïOvernight® $ 5.36 5.34 5.32 5.30 FedEx StandardOvernight® $ 2.90 2.88 2.86 2.84 FedEx 2Day®FedEx 2Day® A.M. $ 3.76 3.74 3.72 3.70 Zones 11 and 12 (To AK and HI rural) Multiply by total shipment weight. 100–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Weight $ 10.67 10.65 10.63 10.61 FedEx First Overnight® $ 10.36 10.34 10.32 10.30 FedEx ÌèßåèßêïOvernight® $ 6.82 6.80 6.78 6.76 FedEx 2Day® 61 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. package rates: FedEx Express Multiweight 1 FedEx Standard Overnight is available to Alaska metro only. 2 FedEx 2Day A.M. is available to Alaska only. Service is not available to Hawaii. Any fraction of a pound is rounded up to the next-higher pound. FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 62 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay® and FedEx SameDay® Freight rates Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate. FedEx SameDay® rates (per shipment)1 1 Other additional fees may apply. Prices may vary depending on origin and destination. Discounts may apply for movements of less than 70 miles between origin and destination. Additional discounts may apply for multiple shipments destined to the same city. Call 1.800.399.5999 for details. 0–25 lbs. $240 Each additional lb. in excess of 25 lbs., up to 70 lbs.1 $1.45/lb. Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1 $100/50 lbs. Total shipment weight Rate Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. FedEx SameDay® Freight rates Per-pound rates (multiply by total shipment weight). 2.83 2.12 2.25 1.78 1.73 4.76 3.62 3.28 3.19 3.13 5.40 5.40 5.41 5.37 5.16 7.98 7.98 8.53 8.41 7.55 8.69 8.69 9.35 9.18 8.99 10.08 10.08 10.90 10.80 10.71 11.11 11.11 11.75 11.46 11.34 151–299 lbs. 300–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. $ $ $ $ $ $ $ Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles ZONES $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 63 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay®1 FedEx SameDay® Freight Additional Deliveries/Same Address $12.50 – Additional Deliveries/Same City Applies to multiple-piece shipments in which pieces are delivered to different addresses in the same city. $50 – ½ÜêÛèÄåëèéÌßÙáëæåèÀÛâßìÛèï 8 p.m.–8 a.m., Mon.–Fri. $50 – Airline-to-Airline Transfer $200 – ½â×éá××äÚÄ×í×ßßÌßÙáëæåèÀÛâßìÛèï $85 – Cancellation Fee $30 $150 Commuter Airline Transfer Applies to shipments routed through a commuter airline. $50 – Declared Value Maximum of $2,000. • $3.45 for shipments valued between $100.01–$300 • $1.15 per $100 of declared value for shipments valued in excess of $300 – Excess Mileage (when applicable)$2.40/mile • $4.25/mile for shipments less than 1,000 lbs. • $4.95/mile for shipments 1,000 lbs. or more Fuel Surcharge Variable 2 Variable 2 Hold and Ship Charge/Hold and Deliver Charge Applies to shipments that, at customer request, require an overnight hold. $50 – ÄåâßÚ×ïÌßÙáëæåèÀÛâßìÛèï $75 $2003 Metro Charge Applies to shipments picked up and/or delivered in select primary metro areas. Assessed once per shipment. – $30 ËëêéßÚÛÀÛâßìÛèï½èÛ×ÌßÙáëæ×äÚÀÛâßìÛèï Applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). Assessed once per shipment. – $100 ËìÛèéßðÛÌ×Ùá×ÝÛ¿Þ×èÝÛ Applies when one piece in the shipment weighs more than 70 lbs. $40 – ÌßÙáëæ×äÚÀÛâßìÛèïÎÛ×êêÛãæê $40 $100 3 Ï×êëèÚ×ïÌßÙáëæåèÀÛâßìÛèï $50 $150 3 ÏëäÚ×ïÌßÙáëæåèÀÛâßìÛèï $65 $1753 Tolls Fee Variable4 Variable4 Waiting Time Applies after the first 15 minutes of wait time. $15 per 15 min. – 1 These fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. 2 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. 3 Fee covers both pickup and delivery on the same day. 4 Tolls will be charged as incurred. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments. FedEx SameDay and FedEx SameDay Freight fees Go to fedexsameday.com or call 1.800.399.5999 to request these services. Special handling fees and other charges The following fees may apply to your FedEx SameDay and FedEx SameDay Freight shipments. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $18.00 0.36 $21.00 0.42 0A (0–5 miles) 2 hours $23.00 0.46 $26.00 0.52 ¾ (6–10 miles) 2 hours $27.00 0.54 $30.00 0.60 0C (11–15 miles) 2 hours $38.00 0.76 $41.00 0.82 0D (16–25 miles) 3 hours Single-piece shipments 0E (26–35 miles) 3 hours 0F (36–45 miles) 4 hours 0G2 (46+ miles) 7 hours3 50.00 1.00 62.00 1.24 68.00 1.36 53.00 1.06 65.00 1.30 71.00 1.42 $ $ $ $ $ $¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 46–60 miles within 5 hours, 60+ miles within 7 hours. 4 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. ÂÛÚÁîÏ×ãÛÀ×ïô¿ßêïÌèßåèßêïè×êÛé* Multiply per-pound rates by total shipment weight. Delivery commitment Ready time cutoff No cutoff for shipments to businesses and residences FedEx SameDay® City Standard rates* Multiply per-pound rates by total shipment weight. 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $15.00 0.30 $18.00 0.36 $19.00 0.38 $22.00 0.44 $23.00 0.46 $26.00 0.52 $35.00 0.70 $38.00 0.76 Single-piece shipments 47.00 0.94 62.00 1.24 50.00 1.00 65.00 1.30 $ $ $ $¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé 0A (0–5 miles) ¾ (6–10 miles) 0C (11–15 miles) 0D (16–25 miles) 0E 26–35 miles 0F (36–45 miles) Delivery commitment Ready time cutoff Must be ready for pickup by 4 p.m. for shipments to businesses and residences 4 hours Multiple-piece shipments2 38.00 0.76 46.00 0.92 40.00 0.80 48.00 0.96 $ $ $ $ 0E FedEx SameDay® City Economy rates* Multiply per-pound rates by total shipment weight. 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. FedEx SameDay City Economy service is not available in the New York City market. ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $12.00 0.24 $14.00 0.28 $15.00 0.30 $17.00 0.34 $18.00 0.36 $20.00 0.40 $28.00 0.56 $30.00 0.60 Single-piece shipments ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé 0A (0–5 miles) ¾ (6–10 miles) 0C (11–15 miles) 0D (16–25 miles) Delivery commitment Ready time cutoff Must be ready for pickup by 12 p.m. for shipments to businesses, 3 p.m. for residences 5 p.m. for shipments to businesses, 8 p.m. to residences Multiple-piece shipments2 Zones1 Zones1 0E (26–35 miles) 0F (36–45 miles)Zones1 Multiple-piece shipments4 64 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay® City rates Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. * Go to fedex.com/samedaycity for metro markets served by FedEx SameDay City Priority, FedEx SameDay City Standard and FedEx SameDay City Economy. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/ fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 65 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay City rates and fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. FedEx SameDay® City Route rates FedEx SameDay City Route rates are available by contract only. Contact your FedEx account executive for more information. FedEx SameDay® City Custom rates FedEx SameDay City Custom rates are available by contract only. Contact your FedEx account executive for more information. 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. sMaximum shipment weight is 250 lbs. FedEx SameDay City Direct service is not available in the New York City market. FedEx SameDay City Direct shipments are not eligible for the FedEx SameDay City Money-Back Guarantee. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). FedEx SameDay® City Direct rates Multiply per-pound rates by total shipment weight. (Continued on p. 66) 1 If an incomplete or incorrect address is provided, FedEx Office may have to determine the correct address in order to complete the pickup or delivery. 2 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 3 This fee applies if a cancellation occurs 30 minutes or less before the ready time. The fee also applies if cancellation results from a pickup exception in which no packages were picked up and the pickup is not rescheduled. 4 This fee applies if cancellation occurs 30 minutes before the ready time of the first shipment of the route, or later. Nonetheless, the full route fee is applied if notice of requested cancellation is not received until after the first pickup arrival scan of the route, even if all the shipments within the route are canceled for any reason, including due to any pickup exception scans. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). Additional Handling Surcharge (per package) $22 – Applies when (1) the package weighs more than 70 lbs.; or (2) the length, width or height is more than 60 inches; or (3) the length plus width plus height is more than 95 inches. Additional Handling Surcharge (per shipment) $22 – Applies when the shipment is over 37 cubic feet. There is a shipment maximum size of 70 cubic feet. A shipment may consist of up to 25 packages. Address Correction Fee $141 – Fee is based on correcting any address-related field of either the pickup or delivery address. ½ÜêÛèÄåëèéÌßÙáëæ $40 2 $25 per run 2 Fee is based on ready time of 8:01 p.m.–6:59 a.m., Mon.–Fri. After-hours pickup is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Cancellation Fee • $20 (priority)3 $25 per run4 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $20 (standard)3 FedEx SameDay City Economy and FedEx SameDay City Direct: • $15 (economy)3 Fee is applied in lieu of total shipping charges. • $30 (direct)3 • FedEx SameDay City Route: Fee is applied in lieu of full route fee. Special handling fees and other charges The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City ÌèßåèßêïÏê×äÚ×èÚ Economy and Direct) FedEx SameDay® City Route ¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé $36.00 0.72 $41.00 0.82 0A (0–5 miles) $46.00 0.92 $51.00 1.02 ¾ (6–10 miles) $54.00 1.08 $59.00 1.18 0C (11–15 miles) $76.00 1.52 $81.00 1.62 0D (16–25 miles) Single-piece shipments 0E (26–35 miles) 0F (36–45 miles) 0G2 (46+ miles) 100.00 2.00 124.00 2.48 136.00 2.72 105.00 2.10 129.00 2.58 141.00 2.82 $ $ $ $ $ $¾×éÛè×êÛ"âØé ÌÛèæåëäÚè×êÛ""âØé Delivery commitment Ready time cutoff No cutoff for shipments to businesses and residences Zones1 Packages delivered immediately to their destination after pickup, with no additional service-related stops in between Multiple-piece shipments3 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ FedEx SameDay® City ÌèßåèßêïÏê×äÚ×èÚ Economy and Direct) FedEx SameDay® City Route Declared Value Fee is based on the selected declared value: • FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct: Maximum of $2,000 per shipment. • FedEx SameDay City Route: Maximum of $2,000 per route work order. • $3.15 for shipments valued between $100.01–$300 • $1.05 per $100 of declared value for ship- ments valued in excess of $300 • $3.15 for runs valued between $100.01–$300 • $1.05 per $100 of declared value for runs valued in excess of $300 Evening Delivery Only • Delivery only between 5 p.m.–8 p.m. • Assessed only when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy $3.50 – Excess Mileage (when applicable)$1.50/mile1 – FedEx® Delivery Signature Options (per package) ¦ÅäÚßèÛÙêÏßÝä×êëèÛÎÛçëßèÛÚ ¦ÀßèÛÙêÏßÝä×êëèÛÎÛçëßèÛÚ ¦½ÚëâêÏßÝä×êëèÛÎÛçëßèÛÚ Direct Signature Required will automatically be applied when the declared value is $500 or more. For FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct, the Indirect Signature Required fee applies to residential delivery only. There is no additional charge for commercial delivery. • $4.50 (indirect) • $4.50 (direct) • $5.50 (adult) • $4.50 (direct)2 • $5.50 (adult)2 Fuel Surcharge Variable 3 Variable 3 ÄåâßÚ×ïÌßÙáëæåèÀÛâßìÛèï Fee is based on a scheduled ready or delivery time occurring on a designated FedEx Office holiday. Holiday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. $40 4,5 $90 per run 4,5 Metro Surcharge $66 – ÌßÙáëæ½êêÛãæê $10 7 – Same-day Return to Sender Assessed only when the shipper selects this option and the shipment was rendered undeliverable. Customer base rate with selected surcharges 8 – Ï×êëèÚ×ïÌßÙáëæåèÀÛâßìÛèï Fee is based on a scheduled ready or delivery time occurring on a Saturday. Saturday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. $40 4 $25 per run4 ÏëäÚ×ïÌßÙáëæåèÀÛâßìÛèï Fee is based on a scheduled ready or delivery time occurring on a Sunday. Sunday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. $40 4 $25 per run4 Tolls Fee Variable 9 – Wait Time Surcharge Fee is assessed when the courier waits longer than five minutes for the customer in order to be able to begin pickup or delivery of the shipment. $0.75 per minute10 – 66 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx SameDay City fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services. Special handling fees and other charges (cont.) The following fees may apply to your FedEx SameDay City shipments. The Excess Mileage Fee is charged at $1.50 per mile, or parts thereof, after 45 miles between pickup and delivery address. FedEx SameDay City Priority and FedEx SameDay City Direct are the only FedEx SameDay City services that deliver in excess of 45 miles. Adult Signature Required and Direct Signature Required charges are assessed on a per-piece basis up to a maximum of seven units per run. Indirect Signature Required is included with all shipments at no additional charge. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). ! Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. " Surcharge supersedes after-hours, Saturday and Sunday surcharges. # Applies to New York City market only. $ Fee applies when a shipment is not ready when we attempt pickup and the pickup is rescheduled. % Same-day return to sender is charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. & Applies to New York City market only. Tolls required to complete the delivery will be quoted during the order placement process. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments. 10 Fee is prorated for partial minutes. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 67 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx One Rate® FedEx One Rate, a flat rate pricing option, is available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. FedEx One Rate pricing is an alternative to FedEx® Standard List Rates, account-specific rates or FedEx® Retail Rates. No account-specific discounts apply to the following rate tables. Contents should be compatible with the container and packed securely. Package shape and dimensions may change during transit. If the shape or dimensions change during transit, FedEx may make appropriate adjustments to the packaging type and shipment charges. Go to fedex.com/expresspackaging for recommended weight limits for FedEx Express packaging. About these rate tables In the rate tables that follow: • FedEx One Rate includes any applicable residential surcharges, delivery area surcharges and fuel surcharge. • FedEx One Rate is subject to other charges including, but not limited to, on-call pickup, Saturday delivery, FedEx® Delivery Signature Options, additional declared value, and address or account corrections. • Shippers are required to use FedEx Express packaging and FedEx Express U.S. services (FedEx Express Saver, FedEx 2Day, FedEx 2Day A.M., FedEx Standard Overnight, FedEx Priority Overnight and FedEx First Overnight). • To qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and FedEx paks, boxes and tubes must weigh 50 lbs. or less. 1 Some exceptions apply. See fedex.com/uspackages for details. 2 By 8 p.m. to residences. Some exceptions apply in the National zone. See fedex.com/uspackages for details. 3 Not available for Alaska and Hawaii shipments. 4 Hawaii service is outbound only. ÈåÙ×âðåäÛðåäÛ Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. Delivery commitment 1 $8.90 9.20 9.95 12.95 20.00 32.35 32.35 FedEx ExpressSaver® $18.90 22.00 22.00 23.25 25.20 35.65 35.65 FedEx 2Day® $25.80 28.10 29.30 29.95 31.15 36.60 36.60 FedEx 2Day® A.M. 3rd day by 4:30 p.m.2 2nd day by 4:30 p.m.2 2nd day by 10:30 a.m. Service FedEx ÌèßåèßêïOvernight® FedEx First Overnight® Next day by 10:30 a.m. Next day by 8 or 8:30 a.m. FedEx StandardOvernight® Next day by 3 p.m.2 $33.10 40.35 41.15 47.45 52.90 62.90 62.90 $77.10 84.35 85.15 91.45 96.90 106.90 106.90 $26.95 33.75 36.30 40.05 47.45 53.85 53.85 FedEx® Envelope ÂÛÚÁîôÌ×á ÂÛÚÁîôÏã×ââ¾åî ÂÛÚÁîôÉÛÚßëã¾åî ÂÛÚÁîôÈ×èÝÛ¾åî ÂÛÚÁîôÁîêè×È×èÝÛ¾åî FedEx® Tube Ì×ÙáßäÝêïæÛ Regional zone (zones 3–4) Shipments moving generally 151–600 miles from origin to destination anywhere in the contiguous U.S. Delivery commitment 1 $9.50 10.10 11.45 15.60 21.65 36.60 36.60 FedEx ExpressSaver® $20.50 23.20 23.20 25.75 31.70 43.25 43.25 FedEx 2Day® $28.20 29.30 29.95 32.70 39.00 49.90 49.90 FedEx 2Day® A.M. 3rd day by 4:30 p.m.2 2nd day by 4:30 p.m.2 2nd day by 10:30 a.m. Service FedEx ÌèßåèßêïOvernight® FedEx First Overnight® Next day by 10:30 a.m. Next day by 8 or 8:30 a.m. FedEx StandardOvernight® Next day by 3 p.m.2 $44.20 66.30 72.20 82.25 93.40 122.20 122.20 $88.20 110.30 116.20 126.25 137.40 166.20 166.20 $29.55 50.30 54.90 57.95 69.75 94.45 94.45 FedEx® Envelope ÂÛÚÁîôÌ×á ÂÛÚÁîôÏã×ââ¾åî ÂÛÚÁîôÉÛÚßëã¾åî ÂÛÚÁîôÈ×èÝÛ¾åî ÂÛÚÁîôÁîêè×È×èÝÛ¾åî FedEx® Tube Ì×ÙáßäÝêïæÛ National zone (zones 5–8, and Alaska and Hawaii shipments) • Shipments moving generally 601 miles or more from origin to destination anywhere in the contiguous U.S. • Shipments from the contiguous U.S. and Hawaii to Alaska. • Shipments from the contiguous U.S. and Alaska to Hawaii. Delivery commitment 1 $11.55 12.25 12.65 15.85 22.05 46.75 46.75 FedEx ExpressSaver®3 $24.30 26.20 26.60 44.25 55.50 86.00 86.00 FedEx 2Day® $38.55 42.65 49.30 62.25 78.00 112.80 112.80 FedEx 2Day® A.M.4 3rd day by 4:30 p.m.2 2nd day by 4:30 p.m.2 2nd day by 10:30 a.m. Service FedEx ÌèßåèßêïOvernight® FedEx First Overnight® Next day by 10:30 a.m. Next day by 8 or 8:30 a.m. FedEx StandardOvernight®4 Next day by 3 p.m.2 $54.85 88.60 99.20 112.20 129.15 179.35 179.35 $98.85 132.60 143.20 156.20 173.15 223.35 223.35 $39.60 65.10 72.50 75.40 104.50 145.25 145.25 FedEx® Envelope ÂÛÚÁîôÌ×á ÂÛÚÁîôÏã×ââ¾åî ÂÛÚÁîôÉÛÚßëã¾åî ÂÛÚÁîôÈ×èÝÛ¾åî ÂÛÚÁîôÁîêè×È×èÝÛ¾åî FedEx® Tube Ì×ÙáßäÝêïæÛ • Shipments from Alaska and Hawaii to the contiguous U.S. • FedEx Express intra-Alaska shipments (FedEx One Rate pricing is not available for intra-Hawaii shipments). $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ FedEx 1Day® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 1.51 1.44 1.41 1.32 147.00 $ 2.60 2.44 2.42 2.29 251.00 $ 4.64 4.18 3.75 3.33 376.00 $ 6.46 6.00 5.88 4.92 475.00 $ 6.61 6.13 6.00 5.74 504.00 $ 8.38 8.36 8.34 7.65 526.00 $ 9.18 9.10 9.00 7.81 587.00 $ 10.55 10.22 9.81 9.09 1,138.00 $ 11.08 10.70 10.62 9.82 1,246.00 $ 6.70 6.67 6.65 6.63 526.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 9–10 To AK/HI1 metro 11 To AK rural 13–16 From AK/HI1 ZONES FedEx 2Day® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 1.48 1.42 1.39 1.28 145.00 $ 2.45 2.42 2.40 2.25 233.00 $ 3.13 3.09 2.95 2.89 288.00 $ 3.23 3.21 3.19 2.95 351.00 $ 4.83 4.81 4.76 4.29 396.00 $ 6.63 6.52 6.45 5.62 475.00 $ 7.80 7.45 7.20 6.43 511.00 $ 8.99 8.90 8.45 7.66 975.00 $ 9.66 9.46 9.30 8.67 1,032.00 $ 3.85 3.79 3.69 3.65 460.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 9–10 To AK/HI1 metro 11 To AK rural 13–16 From AK/HI1 ZONES FedEx 3Day® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 1.44 1.40 1.35 1.19 144.00 $ 2.41 2.39 2.36 2.10 177.00 $ 3.07 3.03 2.90 2.83 198.00 $ 3.19 3.17 3.15 2.90 219.00 $ 4.67 4.51 4.19 3.93 237.00 $ 6.07 5.94 5.62 5.51 268.00 $ 7.03 6.97 6.84 6.35 304.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles ZONES FedEx First Overnight® Freight Per-pound rates (multiply by total shipment weight). 151–499 lbs. 500–999 lbs. 1,000–1,999 lbs. 2,000+ lbs. Minimum charge $ 2.11 2.02 1.97 1.85 313.00 $ 3.64 3.42 3.39 3.21 532.00 $ 6.50 5.85 5.25 4.66 926.00 $ 9.04 8.40 8.23 6.89 1,329.00 $ 9.25 8.58 8.40 8.04 1,386.00 $ 11.73 11.70 11.68 10.71 1,654.00 $ 12.85 12.74 12.60 10.93 1,844.00 $ 14.77 14.31 13.73 12.73 2,064.00 $ 15.51 14.98 14.87 13.75 2,165.00 $ 9.38 9.34 9.31 9.28 1,333.00 Weight 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 9–10 To AK/HI1 metro 11 To AK rural 13–16 From AK/HI1 ZONES 68 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX U.S. express freight rates 1 In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details. Any fraction of a pound is rounded up to the next-higher pound. Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 lb. lbs. FedEx® Envelope up to 8 oz. FedEx®Ì×á $121.05 127.65 136.65 144.75 152.70 160.20 168.15 174.65 182.70 191.30 199.35 206.65 213.70 221.15 227.25 234.20 238.30 243.15 249.60 253.55 258.20 262.95 268.75 272.90 279.90 283.40 288.40 292.85 296.65 301.10 305.65 310.45 316.40 321.85 327.40 332.80 339.00 344.25 350.00 356.10 362.15 368.50 375.00 382.05 387.35 393.20 398.65 405.15 411.55 93.55 * $ $72.05 78.65 87.65 95.75 103.70 111.20 119.15 125.65 133.70 142.30 150.35 157.65 164.70 172.15 178.25 185.20 189.30 194.15 200.60 204.55 209.20 213.95 219.75 223.90 230.90 234.40 239.40 243.85 247.65 252.10 256.65 261.45 267.40 272.85 278.40 283.80 290.00 295.25 301.00 307.10 313.15 319.50 326.00 333.05 338.35 344.20 349.65 356.15 362.55 44.55 * $** * $42.25 47.30 53.85 57.40 62.35 66.30 71.50 75.20 80.45 87.30 92.50 95.85 99.30 103.15 107.90 112.40 117.75 124.75 128.80 133.50 139.60 144.90 150.25 155.70 161.15 165.25 170.70 176.30 180.65 186.30 190.90 197.00 202.25 207.70 213.20 218.25 223.80 229.00 234.40 239.15 244.35 249.85 254.65 259.65 263.45 269.85 275.00 279.70 284.90 FedEx InternationalÌèßåèßêïô FedEx InternationalEconomy® FedEx InternationalFirst® Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $411.65 425.30 432.90 439.35 446.65 452.85 459.25 466.05 473.40 475.20 486.10 495.75 502.70 510.15 517.55 517.70 525.95 540.70 541.95 557.25 564.05 573.45 573.60 582.50 582.65 582.75 604.95 617.55 624.95 626.70 639.85 640.00 649.90 650.05 656.00 656.10 656.25 683.90 684.00 704.25 704.40 721.15 728.50 728.65 728.70 731.15 733.60 749.50 749.60 759.20 808.00 $362.65 376.30 383.90 390.35 397.65 403.85 410.25 417.05 424.40 426.20 437.10 446.75 453.70 461.15 468.55 468.70 476.95 491.70 492.95 508.25 515.05 524.45 524.60 533.50 533.65 533.75 555.95 568.55 575.95 577.70 590.85 591.00 600.90 601.05 607.00 607.10 607.25 634.90 635.00 655.25 655.40 672.15 679.50 679.65 679.70 682.15 684.60 700.50 700.60 710.20 759.00 FedEx InternationalFirst® FedEx InternationalÌèßåèßêïô $285.00 294.65 295.25 299.65 303.35 312.50 313.45 319.15 324.45 328.85 332.90 338.85 349.85 355.80 356.00 362.20 368.45 369.70 379.50 384.90 389.55 390.65 391.60 395.65 412.60 415.70 416.15 417.85 419.15 434.10 434.20 434.80 453.90 457.40 457.60 461.65 462.15 466.45 476.30 476.80 483.95 484.35 488.55 488.75 505.20 505.30 507.70 508.10 508.45 508.80 552.00 FedEx InternationalEconomy® 69 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêåÌëÛèêåÎßÙåÑÏÛîæåèê 1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.463.3339 and say “international services.” 1 For FedEx Express Multiweight per-pound rates, see p. 86; for express freight rates, see p. 107. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. ** One-pound rate applies. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs. Weight $816.08 824.16 832.24 840.32 848.40 856.48 864.56 872.64 880.72 888.80 896.88 904.96 913.04 921.12 929.20 937.28 945.36 953.44 961.52 969.60 977.68 985.76 993.84 1,001.92 1,010.00 1,018.08 1,026.16 1,034.24 1,042.32 1,050.40 1,058.48 1,066.56 1,074.64 1,082.72 1,090.80 1,098.88 1,106.96 1,115.04 1,123.12 1,131.20 1,139.28 1,147.36 1,155.44 1,163.52 1,171.60 1,179.68 1,187.76 1,195.84 1,203.92 1,212.00 $766.59 774.18 781.77 789.36 796.95 804.54 812.13 819.72 827.31 834.90 842.49 850.08 857.67 865.26 872.85 880.44 888.03 895.62 903.21 910.80 918.39 925.98 933.57 941.16 948.75 956.34 963.93 971.52 979.11 986.70 994.29 1,001.88 1,009.47 1,017.06 1,024.65 1,032.24 1,039.83 1,047.42 1,055.01 1,062.60 1,070.19 1,077.78 1,085.37 1,092.96 1,100.55 1,108.14 1,115.73 1,123.32 1,130.91 1,138.50 FedEx InternationalFirst® FedEx InternationalÌèßåèßêïô $557.52 563.04 568.56 574.08 579.60 585.12 590.64 596.16 601.68 607.20 612.72 618.24 623.76 629.28 634.80 640.32 645.84 651.36 656.88 662.40 667.92 673.44 678.96 684.48 690.00 695.52 701.04 706.56 712.08 717.60 723.12 728.64 734.16 739.68 745.20 750.72 756.24 761.76 767.28 772.80 778.32 783.84 789.36 794.88 800.40 805.92 811.44 816.96 822.48 828.00 FedEx InternationalEconomy® 70 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêåÌëÛèêåÎßÙåÑÏÛîæåèê 1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.463.3339 and say “international services.” 1 For FedEx Express Multiweight per-pound rates, see p. 86; for express freight rates, see p. 107. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 92.24 101.44 114.58 126.44 141.28 145.96 149.00 149.31 149.61 149.91 153.12 155.19 196.58 211.48 219.69 227.87 234.43 239.25 239.74 240.23 240.49 240.75 241.02 241.28 244.29 304.42 323.47 334.66 340.89 347.62 355.95 363.29 370.65 378.00 384.22 384.85 397.24 402.36 409.68 417.05 424.42 431.20 436.88 443.12 449.90 455.00 461.78 467.98 473.09 479.89 482.84 491.23 FedEx International Ìèßåèßêïô 48.50 81.00 89.00 $ $ 86.41 91.61 98.90 105.04 120.03 124.30 129.18 134.88 136.47 140.50 144.99 145.57 156.54 161.91 167.23 175.06 176.43 181.07 185.67 190.29 210.26 215.24 219.62 234.25 237.17 257.58 262.43 272.27 276.41 276.87 283.00 289.13 295.26 301.38 307.54 313.61 319.70 325.84 331.97 338.12 344.28 350.45 356.61 362.81 369.00 375.15 385.39 386.43 390.94 396.04 410.89 413.88 FedEx International Economy® ** * * FedEx International First® $ 141.24 150.44 163.58 175.44 190.28 194.96 198.00 198.31 198.61 198.91 202.12 204.19 245.58 260.48 268.69 276.87 283.43 288.25 288.74 289.23 289.49 289.75 290.02 290.28 293.29 353.42 372.47 383.66 389.89 396.62 404.95 412.29 419.65 427.00 433.22 433.85 446.24 451.36 458.68 466.05 473.42 480.20 485.88 492.12 498.90 504.00 510.78 516.98 522.09 528.89 531.84 540.23 97.50 130.00 138.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 494.75 498.76 503.96 509.16 514.36 519.56 522.65 535.89 538.64 546.06 551.20 556.29 562.96 563.66 571.90 574.42 583.22 586.29 589.40 592.51 599.76 600.49 612.63 616.86 619.69 622.51 623.06 629.88 634.13 636.24 638.37 641.99 645.58 649.19 652.77 656.38 659.97 663.59 667.15 670.75 674.37 677.95 681.54 683.33 683.58 683.83 684.18 691.00 FedEx International Ìèßåèßêïô $ 414.37 417.68 422.51 427.34 432.17 437.00 442.02 446.88 451.92 456.98 470.78 475.98 481.09 481.77 482.25 487.20 487.70 488.76 509.83 511.94 512.55 524.45 525.65 530.79 532.92 535.10 537.25 539.45 541.61 543.78 545.96 548.00 548.25 548.50 548.75 549.00 549.25 549.50 549.75 550.00 550.25 550.50 550.75 551.00 551.25 551.50 551.75 552.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 543.75 547.76 552.96 558.16 563.36 568.56 571.65 584.89 587.64 595.06 600.20 605.29 611.96 612.66 620.90 623.42 632.22 635.29 638.40 641.51 648.76 649.49 661.63 665.86 668.69 671.51 672.06 678.88 683.13 685.24 687.37 690.99 694.58 698.19 701.77 705.38 708.97 712.59 716.15 719.75 723.37 726.95 730.54 732.33 732.58 732.83 733.18 740.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîôáݾåî and ÂÛÚÁîô"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 155.44 244.54 7.07 4.37 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 71 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Express international package rates to Canada (zone A): U.S. export Use these rates when shipping outbound from the U.S. For shipments to markets in Canada such as: • Calgary • Hull • Kitchener • Montreal • Niagara • Oshawa • Ottawa • Toronto • Vancouver • Windsor • Winnipeg 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 100.04 109.70 119.42 134.27 161.78 169.44 173.54 173.95 174.31 174.66 175.02 177.65 230.14 242.13 250.28 258.44 266.02 266.79 269.84 270.38 270.66 270.91 271.16 271.41 275.22 351.40 374.10 379.11 383.76 384.58 400.78 407.45 415.53 422.25 428.98 429.70 443.75 449.80 455.82 461.87 467.96 475.31 485.35 492.78 498.80 509.56 514.92 524.47 529.55 535.80 539.79 546.02 FedEx International Ìèßåèßêïô 49.75 84.25 93.00 $ $ 91.97 101.39 110.77 119.63 138.46 141.94 147.43 152.39 162.60 168.08 169.83 170.92 192.22 198.22 208.62 213.33 213.85 219.19 224.59 229.96 259.95 262.95 263.25 263.50 267.20 300.77 315.22 317.55 318.56 330.54 331.77 345.01 351.24 351.88 357.59 363.92 370.82 377.70 384.59 395.01 396.07 401.80 409.25 414.97 420.73 425.92 432.21 442.15 443.17 448.90 463.51 464.98 FedEx International Economy® ** * * FedEx International First® $ 149.04 158.70 168.42 183.27 210.78 218.44 222.54 222.95 223.31 223.66 224.02 226.65 279.14 291.13 299.28 307.44 315.02 315.79 318.84 319.38 319.66 319.91 320.16 320.41 324.22 400.40 423.10 428.11 432.76 433.58 449.78 456.45 464.53 471.25 477.98 478.70 492.75 498.80 504.82 510.87 516.96 524.31 534.35 541.78 547.80 558.56 563.92 573.47 578.55 584.80 588.79 595.02 98.75 133.25 142.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 549.78 554.38 559.70 565.02 570.34 575.66 580.48 588.54 591.12 599.30 602.38 608.37 612.99 618.03 624.28 628.79 635.52 638.44 640.98 643.57 655.54 659.46 665.53 669.63 674.15 678.36 682.58 686.81 691.01 695.22 699.45 703.64 707.88 712.12 716.29 720.54 724.73 728.95 733.19 737.38 741.42 741.84 742.10 742.36 742.61 742.86 743.16 749.00 FedEx International Ìèßåèßêïô $ 466.08 470.63 475.92 481.21 486.50 491.79 501.69 515.57 516.98 524.97 529.89 530.40 530.96 535.56 544.43 545.33 554.23 555.12 564.52 565.46 570.04 570.50 570.75 571.00 571.25 571.50 571.75 572.00 572.25 572.50 572.75 573.00 573.25 573.50 573.75 574.00 574.25 574.50 574.75 575.00 575.25 575.50 575.75 576.00 576.25 576.50 576.75 577.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 598.78 603.38 608.70 614.02 619.34 624.66 629.48 637.54 640.12 648.30 651.38 657.37 661.99 667.03 673.28 677.79 684.52 687.44 689.98 692.57 704.54 708.46 714.53 718.63 723.15 727.36 731.58 735.81 740.01 744.22 748.45 752.64 756.88 761.12 765.29 769.54 773.73 777.95 782.19 786.38 790.42 790.84 791.10 791.36 791.61 791.86 792.16 798.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 177.90 275.47 8.09 4.92 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 72 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÂÛÚÁîÁîæèÛééßäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêå¿×ä×Ú×ðåäÛ¾ÑÏÛîæåèê Use these rates when shipping outbound from the U.S. For shipments to remote areas of Canada such as: • New Brunswick • Newfoundland • Northwest Territories • Nova Scotia • Prince Edward Island • Saskatchewan • Yukon 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 93.26 105.28 117.10 131.62 150.02 169.75 180.82 187.50 188.17 188.55 188.93 191.54 243.72 270.41 289.41 291.31 291.90 292.49 293.08 293.67 293.92 294.17 294.42 294.67 297.41 352.21 393.92 413.49 415.47 415.93 416.44 417.75 442.85 445.36 445.62 446.00 446.30 447.47 457.41 458.41 463.08 482.96 499.37 501.02 502.39 523.56 532.16 539.08 539.79 540.20 548.32 549.39 FedEx International Ìèßåèßêïô 52.00 70.25 74.50 $ $ 80.06 86.73 103.96 106.12 124.15 128.97 146.16 155.19 156.10 157.12 177.44 181.07 181.44 181.91 191.24 192.18 202.58 204.00 232.34 237.28 237.78 238.51 252.95 260.75 261.53 268.25 268.93 270.10 293.41 295.75 296.00 296.25 296.50 296.75 297.00 297.28 302.78 306.15 308.20 308.45 308.70 308.95 312.97 331.37 333.21 333.46 333.71 333.96 334.21 334.54 338.56 339.31 FedEx International Economy® ** * * FedEx International First® $ 142.26 154.28 166.10 180.62 199.02 218.75 229.82 236.50 237.17 237.55 237.93 240.54 292.72 319.41 338.41 340.31 340.90 341.49 342.08 342.67 342.92 343.17 343.42 343.67 346.41 401.21 442.92 462.49 464.47 464.93 465.44 466.75 491.85 494.36 494.62 495.00 495.30 496.47 506.41 507.41 512.08 531.96 548.37 550.02 551.39 572.56 581.16 588.08 588.79 589.20 597.32 598.39 101.00 119.25 123.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 570.64 576.34 582.06 587.78 593.50 599.22 599.94 600.53 611.23 612.30 612.55 612.80 613.39 625.08 626.53 655.49 658.40 667.09 667.96 668.25 668.50 668.75 669.00 669.99 689.79 694.02 694.45 695.82 723.10 727.40 727.83 734.63 735.30 735.75 736.20 737.01 737.98 757.23 759.16 768.73 770.25 770.50 770.75 771.00 771.25 771.50 771.75 772.00 FedEx International Ìèßåèßêïô $ 354.31 355.82 356.07 356.32 356.57 356.82 357.07 357.32 361.58 371.43 372.42 378.31 378.90 379.15 382.31 385.49 391.25 391.83 402.77 403.87 404.12 404.56 413.31 414.19 414.44 415.34 433.32 435.21 435.46 435.71 436.07 436.36 442.10 460.60 470.42 471.53 471.78 472.03 472.33 472.63 472.94 474.57 507.00 510.25 510.58 510.83 514.11 553.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 619.64 625.34 631.06 636.78 642.50 648.22 648.94 649.53 660.23 661.30 661.55 661.80 662.39 674.08 675.53 704.49 707.40 716.09 716.96 717.25 717.50 717.75 718.00 718.99 738.79 743.02 743.45 744.82 772.10 776.40 776.83 783.63 784.30 784.75 785.20 786.01 786.98 806.23 808.16 817.73 819.25 819.50 819.75 820.00 820.25 820.50 820.75 821.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 191.79 297.66 8.72 5.32 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 73 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to Mexico (zone C): U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Mexico 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 113.27 129.24 150.15 174.47 203.58 216.30 228.76 238.79 239.81 241.32 241.81 244.31 294.30 325.44 336.65 348.46 355.75 356.48 357.20 357.92 358.17 358.42 358.67 358.96 364.76 480.76 519.57 532.43 542.36 553.90 565.61 567.44 603.80 607.44 631.93 643.24 644.38 646.07 679.61 690.34 702.27 711.21 725.54 735.07 746.38 758.35 771.43 782.77 794.07 795.25 817.56 827.47 FedEx International Ìèßåèßêïô 66.25 90.25 95.75 $ $ 100.37 120.64 140.13 157.03 183.14 198.36 202.77 203.42 216.30 217.59 234.76 237.19 247.53 268.97 276.04 297.76 299.94 300.55 301.56 321.47 345.47 347.87 348.12 348.50 354.13 463.77 474.74 475.84 476.13 476.69 485.39 486.26 489.11 489.40 489.67 489.96 491.91 501.73 553.86 559.08 559.61 559.89 561.05 584.01 586.31 589.06 589.34 589.63 589.92 590.20 590.49 591.06 FedEx International Economy® ** * * FedEx International First® $ 162.27 178.24 199.15 223.47 252.58 265.30 277.76 287.79 288.81 290.32 290.81 293.31 343.30 374.44 385.65 397.46 404.75 405.48 406.20 406.92 407.17 407.42 407.67 407.96 413.76 529.76 568.57 581.43 591.36 602.90 614.61 616.44 652.80 656.44 680.93 692.24 693.38 695.07 728.61 739.34 751.27 760.21 774.54 784.07 795.38 807.35 820.43 831.77 843.07 844.25 866.56 876.47 115.25 139.25 144.75 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 832.03 845.19 858.39 871.59 884.79 897.99 909.15 927.64 934.92 936.09 959.32 979.49 983.68 1,004.53 1,008.13 1,030.27 1,032.51 1,054.68 1,056.90 1,077.28 1,079.33 1,101.48 1,103.70 1,104.87 1,128.13 1,140.00 1,146.24 1,152.50 1,176.71 1,191.31 1,192.77 1,212.49 1,214.47 1,231.18 1,232.86 1,255.10 1,257.33 1,263.91 1,275.79 1,281.19 1,294.93 1,308.00 1,316.18 1,317.00 1,317.25 1,317.50 1,317.75 1,318.00 FedEx International Ìèßåèßêïô $ 591.65 603.30 625.53 647.76 669.99 692.22 694.47 694.72 695.05 695.30 695.55 695.80 696.20 696.45 697.90 725.92 728.73 756.06 758.80 787.13 789.97 790.40 790.76 791.01 791.61 791.86 792.11 792.36 792.61 793.23 805.63 806.87 817.07 818.09 836.59 840.49 840.88 841.50 842.01 850.41 851.25 851.50 851.75 852.00 852.25 852.50 852.75 853.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 881.03 894.19 907.39 920.59 933.79 946.99 958.15 976.64 983.92 985.09 1,008.32 1,028.49 1,032.68 1,053.53 1,057.13 1,079.27 1,081.51 1,103.68 1,105.90 1,126.28 1,128.33 1,150.48 1,152.70 1,153.87 1,177.13 1,189.00 1,195.24 1,201.50 1,225.71 1,240.31 1,241.77 1,261.49 1,263.47 1,280.18 1,281.86 1,304.10 1,306.33 1,312.91 1,324.79 1,330.19 1,343.93 1,357.00 1,365.18 1,366.00 1,366.25 1,366.50 1,366.75 1,367.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 244.56 365.01 11.12 6.52 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 74 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone D: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Belgium • Channel Islands (U.K.) • England (U.K.) • France • Germany • Ireland, Northern (U.K.) • Ireland, Republic of • Italy • Luxembourg • Monaco • Netherlands (Holland) • San Marino • Scotland (U.K.) • Vatican City • Wales (U.K.) Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 176.80 204.09 248.63 288.87 320.57 341.27 367.03 381.68 383.15 383.92 384.69 389.77 491.34 543.29 588.98 671.21 679.44 700.09 735.31 738.84 739.20 739.45 739.70 740.10 748.00 906.00 1,020.37 1,073.42 1,093.95 1,099.61 1,100.18 1,104.53 1,135.44 1,138.54 1,200.19 1,206.36 1,206.98 1,207.23 1,207.48 1,207.73 1,208.12 1,212.24 1,294.46 1,335.34 1,339.43 1,421.11 1,483.51 1,489.75 1,559.25 1,566.20 1,570.79 1,571.26 FedEx International Ìèßåèßêïô 139.75 156.25 186.50 $ $ 117.42 157.09 184.19 230.27 258.86 294.80 327.28 331.93 369.02 372.73 373.48 378.41 424.82 463.00 533.05 548.63 550.34 584.35 611.61 646.53 699.18 704.45 716.80 718.54 722.06 792.01 799.01 863.33 907.76 912.21 912.66 912.94 914.55 946.45 949.65 976.46 979.15 979.42 983.22 1,059.18 1,066.78 1,176.93 1,209.12 1,212.34 1,212.68 1,212.96 1,218.40 1,327.18 1,338.06 1,339.27 1,339.56 1,342.16 FedEx International Economy® ** * * FedEx International First® $ 225.80 253.09 297.63 337.87 369.57 390.27 416.03 430.68 432.15 432.92 433.69 438.77 540.34 592.29 637.98 720.21 728.44 749.09 784.31 787.84 788.20 788.45 788.70 789.10 797.00 955.00 1,069.37 1,122.42 1,142.95 1,148.61 1,149.18 1,153.53 1,184.44 1,187.54 1,249.19 1,255.36 1,255.98 1,256.23 1,256.48 1,256.73 1,257.12 1,261.24 1,343.46 1,384.34 1,388.43 1,470.11 1,532.51 1,538.75 1,608.25 1,615.20 1,619.79 1,620.26 188.75 205.25 235.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,571.55 1,573.48 1,611.92 1,650.36 1,688.80 1,727.24 1,732.44 1,793.96 1,800.12 1,800.75 1,801.02 1,801.31 1,801.66 1,802.95 1,805.55 1,805.81 1,807.25 1,836.03 1,863.53 1,866.28 1,870.26 1,949.79 2,007.37 2,013.13 2,020.80 2,021.57 2,024.07 2,024.32 2,024.57 2,026.10 2,054.87 2,057.75 2,076.29 2,079.42 2,142.02 2,148.28 2,149.94 2,150.19 2,150.44 2,150.77 2,157.20 2,285.77 2,328.79 2,471.16 2,485.40 2,538.65 2,548.82 2,635.00 FedEx International Ìèßåèßêïô $ 1,393.54 1,398.69 1,399.21 1,399.73 1,400.25 1,400.77 1,401.07 1,401.32 1,401.64 1,401.92 1,405.60 1,466.99 1,473.14 1,473.76 1,474.03 1,474.30 1,474.56 1,474.83 1,475.10 1,475.36 1,475.63 1,475.90 1,476.17 1,476.43 1,476.70 1,477.02 1,480.57 1,496.98 1,503.81 1,508.50 1,535.50 1,538.20 1,538.47 1,538.72 1,539.00 1,543.41 1,631.61 1,640.49 1,642.22 1,642.47 1,642.82 1,643.12 1,643.37 1,643.71 1,644.00 1,644.32 1,648.50 1,715.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,620.55 1,622.48 1,660.92 1,699.36 1,737.80 1,776.24 1,781.44 1,842.96 1,849.12 1,849.75 1,850.02 1,850.31 1,850.66 1,851.95 1,854.55 1,854.81 1,856.25 1,885.03 1,912.53 1,915.28 1,919.26 1,998.79 2,056.37 2,062.13 2,069.80 2,070.57 2,073.07 2,073.32 2,073.57 2,075.10 2,103.87 2,106.75 2,125.29 2,128.42 2,191.02 2,197.28 2,198.94 2,199.19 2,199.44 2,199.77 2,206.20 2,334.77 2,377.79 2,520.16 2,534.40 2,587.65 2,597.82 2,684.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 390.02 748.25 17.73 13.36 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 75 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone E: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Bulgaria • Czech Republic • Estonia • Gibraltar • Hungary • Latvia • Lithuania • Poland • Romania • Russia • Slovak Republic • Slovenia • South Africa Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 104.09 118.02 141.01 163.95 198.92 210.44 223.23 234.24 235.35 235.83 236.32 240.00 313.60 332.55 344.60 357.28 366.88 367.85 368.59 369.33 369.58 369.83 370.08 370.37 376.04 489.44 519.15 530.94 532.14 533.98 554.89 586.16 597.68 607.42 608.40 610.22 646.25 657.53 669.86 671.10 691.56 702.46 713.94 724.80 736.31 743.97 756.12 767.60 779.73 790.77 791.90 804.64 FedEx International Ìèßåèßêïô 63.75 84.50 92.50 $ $ 96.98 113.44 131.41 149.01 176.53 191.53 196.05 202.88 211.56 225.96 229.43 233.00 251.40 253.25 269.56 286.23 302.16 303.78 320.20 331.44 337.26 339.60 340.56 359.58 365.08 443.41 462.87 464.82 465.31 475.02 492.23 494.03 529.84 547.51 549.31 566.71 568.45 592.02 594.41 595.19 610.73 612.29 618.25 618.85 619.24 626.97 628.53 659.73 662.85 663.17 663.42 663.67 FedEx International Economy® ** * * FedEx International First® $ 153.09 167.02 190.01 212.95 247.92 259.44 272.23 283.24 284.35 284.83 285.32 289.00 362.60 381.55 393.60 406.28 415.88 416.85 417.59 418.33 418.58 418.83 419.08 419.37 425.04 538.44 568.15 579.94 581.14 582.98 603.89 635.16 646.68 656.42 657.40 659.22 695.25 706.53 718.86 720.10 740.56 751.46 762.94 773.80 785.31 792.97 805.12 816.60 828.73 839.77 840.90 853.64 112.75 133.50 141.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 805.92 818.58 831.35 844.12 856.89 869.66 880.65 903.29 905.57 926.95 929.13 950.63 952.81 974.28 976.46 997.90 1,000.08 1,021.53 1,023.68 1,028.92 1,045.42 1,066.92 1,069.07 1,090.52 1,092.68 1,114.18 1,116.33 1,137.79 1,139.97 1,140.51 1,141.07 1,142.77 1,176.36 1,192.48 1,194.10 1,195.24 1,217.88 1,234.09 1,235.76 1,252.57 1,254.26 1,275.06 1,277.15 1,299.88 1,302.16 1,305.42 1,305.75 1,306.00 FedEx International Ìèßåèßêïô $ 665.43 700.63 709.22 717.81 726.40 734.99 735.85 736.52 749.88 751.38 781.38 784.47 784.78 785.03 785.38 792.14 798.88 805.62 812.40 823.37 825.89 876.12 881.15 890.32 897.41 904.51 907.01 907.26 907.51 907.76 909.64 947.14 953.04 953.63 953.88 954.13 954.38 954.63 954.88 955.13 955.38 955.63 955.88 956.13 956.39 956.64 958.85 1,003.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 854.92 867.58 880.35 893.12 905.89 918.66 929.65 952.29 954.57 975.95 978.13 999.63 1,001.81 1,023.28 1,025.46 1,046.90 1,049.08 1,070.53 1,072.68 1,077.92 1,094.42 1,115.92 1,118.07 1,139.52 1,141.68 1,163.18 1,165.33 1,186.79 1,188.97 1,189.51 1,190.07 1,191.77 1,225.36 1,241.48 1,243.10 1,244.24 1,266.88 1,283.09 1,284.76 1,301.57 1,303.26 1,324.06 1,326.15 1,348.88 1,351.16 1,354.42 1,354.75 1,355.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 240.25 376.29 10.92 6.72 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 76 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone F: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Hong Kong SAR, China • Singapore • Taiwan, China Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 106.32 124.21 142.75 165.43 212.54 226.46 236.96 238.02 238.50 238.98 239.46 242.38 300.70 321.36 339.15 355.53 357.17 357.89 358.62 359.34 359.61 359.88 360.13 360.38 365.17 460.89 515.82 521.32 522.62 548.61 571.24 573.51 599.47 602.08 603.70 636.00 648.16 659.68 671.81 673.04 674.58 704.54 716.06 726.92 738.47 746.14 758.32 759.56 782.02 793.09 794.22 807.00 FedEx International Ìèßåèßêïô 63.00 85.00 93.00 $ $ 96.79 114.86 131.39 148.16 174.56 188.33 190.32 191.98 224.78 228.06 228.52 231.60 273.39 277.57 278.13 278.69 287.59 312.71 325.74 327.07 328.55 347.71 349.63 349.88 354.53 387.79 410.48 412.76 447.23 475.17 484.69 516.07 519.22 519.72 521.92 565.59 569.97 579.82 587.82 589.86 600.80 601.90 602.39 607.04 644.57 653.57 654.47 655.05 655.30 656.64 679.04 681.28 FedEx International Economy® ** * * FedEx International First® $ 155.32 173.21 191.75 214.43 261.54 275.46 285.96 287.02 287.50 287.98 288.46 291.38 349.70 370.36 388.15 404.53 406.17 406.89 407.62 408.34 408.61 408.88 409.13 409.38 414.17 509.89 564.82 570.32 571.62 597.61 620.24 622.51 648.47 651.08 652.70 685.00 697.16 708.68 720.81 722.04 723.58 753.54 765.06 775.92 787.47 795.14 807.32 808.56 831.02 842.09 843.22 856.00 112.00 134.00 142.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 808.28 809.11 824.86 840.61 856.36 872.11 883.23 905.94 908.25 929.71 931.91 953.46 955.62 958.96 960.91 999.17 1,003.03 1,024.56 1,026.72 1,028.97 1,029.48 1,031.52 1,072.19 1,093.73 1,095.90 1,117.43 1,119.59 1,130.20 1,140.92 1,151.67 1,162.42 1,173.17 1,174.25 1,194.66 1,205.39 1,206.47 1,226.91 1,237.64 1,248.39 1,259.13 1,269.89 1,280.62 1,291.38 1,302.12 1,312.89 1,318.21 1,318.75 1,319.00 FedEx International Ìèßåèßêïô $ 682.19 700.33 709.23 718.13 727.03 735.93 752.25 757.75 763.54 764.12 764.37 765.44 786.79 792.60 798.40 804.18 810.01 815.82 821.63 827.43 833.24 839.04 839.62 850.68 856.45 862.26 868.07 873.88 874.47 874.72 875.79 897.10 902.91 908.70 911.30 911.56 911.82 912.48 925.68 927.00 927.25 927.50 927.75 928.00 928.25 928.50 928.75 929.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 857.28 858.11 873.86 889.61 905.36 921.11 932.23 954.94 957.25 978.71 980.91 1,002.46 1,004.62 1,007.96 1,009.91 1,048.17 1,052.03 1,073.56 1,075.72 1,077.97 1,078.48 1,080.52 1,121.19 1,142.73 1,144.90 1,166.43 1,168.59 1,179.20 1,189.92 1,200.67 1,211.42 1,222.17 1,223.25 1,243.66 1,254.39 1,255.47 1,275.91 1,286.64 1,297.39 1,308.13 1,318.89 1,329.62 1,340.38 1,351.12 1,361.89 1,367.21 1,367.75 1,368.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 242.63 365.42 11.03 6.53 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 77 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone G: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Japan • Korea, South Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 134.08 158.37 176.56 199.41 216.10 235.51 256.96 275.01 276.82 277.38 277.94 280.84 338.68 374.02 397.00 412.60 414.16 414.99 415.82 416.66 416.93 417.18 417.43 417.80 425.05 569.89 592.88 595.19 596.92 631.46 638.55 641.99 645.77 647.09 673.30 675.93 678.58 699.68 708.71 741.45 744.74 748.82 794.61 838.61 864.46 867.06 879.91 905.92 908.53 909.72 933.28 960.56 FedEx International Ìèßåèßêïô 71.75 99.50 103.50 $ $ 111.48 132.20 149.89 164.36 196.24 209.34 224.32 244.25 250.47 268.07 269.84 272.66 293.50 322.38 325.29 341.56 349.71 355.72 371.81 373.81 402.14 404.98 405.27 405.63 412.66 540.11 552.87 554.15 554.48 560.99 588.20 590.93 605.64 607.30 640.36 643.67 644.14 653.53 677.60 718.90 723.04 727.00 729.90 749.21 751.15 752.57 780.79 787.07 787.70 789.34 789.64 791.02 FedEx International Economy® ** * * FedEx International First® $ 183.08 207.37 225.56 248.41 265.10 284.51 305.96 324.01 325.82 326.38 326.94 329.84 387.68 423.02 446.00 461.60 463.16 463.99 464.82 465.66 465.93 466.18 466.43 466.80 474.05 618.89 641.88 644.19 645.92 680.46 687.55 690.99 694.77 696.09 722.30 724.93 727.58 748.68 757.71 790.45 793.74 797.82 843.61 887.61 913.46 916.06 928.91 954.92 957.53 958.72 982.28 1,009.56 120.75 148.50 152.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 963.30 979.27 984.18 989.09 994.00 998.91 1,023.10 1,078.72 1,084.29 1,087.88 1,088.24 1,088.53 1,088.81 1,090.69 1,128.05 1,154.29 1,167.92 1,170.72 1,226.65 1,232.26 1,234.25 1,273.82 1,277.78 1,278.18 1,278.43 1,282.44 1,339.49 1,345.20 1,345.78 1,346.07 1,346.35 1,346.64 1,352.30 1,354.15 1,391.15 1,394.89 1,397.63 1,452.42 1,457.90 1,461.29 1,528.93 1,562.76 1,580.59 1,598.37 1,600.16 1,606.25 1,608.75 1,609.00 FedEx International Ìèßåèßêïô $ 818.53 821.29 821.58 821.87 822.16 822.45 827.67 828.21 830.04 866.32 869.96 873.59 946.15 953.42 954.16 954.53 954.84 955.13 957.65 957.94 958.32 958.61 958.90 959.18 961.83 999.82 1,003.62 1,004.00 1,004.25 1,004.50 1,004.75 1,005.00 1,005.25 1,005.50 1,005.75 1,006.00 1,006.25 1,006.50 1,006.75 1,007.00 1,007.25 1,007.50 1,007.75 1,008.00 1,008.25 1,008.50 1,008.75 1,009.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,012.30 1,028.27 1,033.18 1,038.09 1,043.00 1,047.91 1,072.10 1,127.72 1,133.29 1,136.88 1,137.24 1,137.53 1,137.81 1,139.69 1,177.05 1,203.29 1,216.92 1,219.72 1,275.65 1,281.26 1,283.25 1,322.82 1,326.78 1,327.18 1,327.43 1,331.44 1,388.49 1,394.20 1,394.78 1,395.07 1,395.35 1,395.64 1,401.30 1,403.15 1,440.15 1,443.89 1,446.63 1,501.42 1,506.90 1,510.29 1,577.93 1,611.76 1,629.59 1,647.37 1,649.16 1,655.25 1,657.75 1,658.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 281.09 425.30 12.78 7.59 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 78 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone H: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Andorra • Austria • Azores (Portugal) • Denmark • Faroe Islands • Finland • Greece • Greenland • Iceland • Liechtenstein • Madeira (Portugal) • Malta • Norway • Portugal • Spain • Sweden • Switzerland Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 82.88 101.79 113.09 124.52 131.78 147.26 157.61 161.42 169.43 177.73 185.29 192.48 198.89 204.67 212.19 221.59 229.19 238.41 246.42 254.38 272.70 281.00 289.23 293.66 295.44 317.29 325.65 331.73 338.71 346.92 353.77 360.04 366.78 372.59 379.35 385.19 391.03 397.76 404.84 411.91 417.37 421.57 427.40 432.77 438.14 444.42 460.71 462.34 462.73 466.89 467.56 480.83 FedEx International Economy® ** * * FedEx International Ìèßåèßêïô $ 104.12 111.06 123.25 141.69 159.81 173.54 185.80 196.77 197.88 198.29 206.37 210.99 225.43 234.31 261.34 278.02 279.92 280.94 301.33 312.54 315.43 315.73 315.99 316.26 318.17 356.31 363.55 364.29 364.77 373.83 387.08 404.10 412.83 428.00 429.84 466.26 492.25 494.87 505.01 506.03 515.77 517.94 518.44 528.26 530.06 565.70 569.27 570.36 592.10 594.28 628.77 635.03 58.50 77.75 86.75 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 482.16 487.51 492.91 498.31 503.71 509.11 513.76 518.51 524.11 529.72 539.13 546.68 547.44 552.67 558.25 563.83 569.46 575.07 585.89 586.98 591.88 597.46 603.08 608.68 614.31 618.94 623.53 628.07 632.65 644.69 645.90 646.32 654.61 655.45 663.75 664.58 679.34 680.83 682.01 682.84 687.40 702.98 704.54 704.85 710.93 711.54 714.80 780.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 641.73 642.43 655.59 668.75 681.91 695.07 696.49 696.76 698.79 738.71 742.72 743.13 743.48 745.92 794.64 799.54 800.04 800.40 802.87 833.79 836.92 837.28 840.20 898.43 904.27 904.86 905.13 910.49 911.03 911.38 914.48 976.33 982.54 983.25 983.52 984.12 996.12 997.32 1,019.46 1,022.83 1,023.49 1,036.50 1,038.84 1,085.49 1,090.21 1,090.69 1,095.55 1,158.00 FedEx International Ìèßåèßêïô For FedEx Express Multiweight® per-pound rates, see p. 86.101–150 ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 211.24 318.42 9.60 5.69 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 79 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone I: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Anguilla • Antigua • Aruba • Bahamas • Barbados • Barbuda • Bermuda • Bonaire • British Virgin Islands • Cayman Islands • Curaçao • Dominica • Dominican Republic • Grenada • Guadeloupe • Haiti • Jamaica • Martinique • Montserrat • Saba • St. Barthelemy • St. Croix (U.S. Virgin Islands) • St. Eustatius • St. John (U.S. Virgin Islands) • St. Kitts and Nevis • St. Lucia • St. Maarten/St. Martin • St. Thomas (U.S. Virgin Islands) • St. Vincent • Trinidad and Tobago • Turks and Caicos Islands • U.S. Virgin Islands 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For ship- ments that exceed the weight limit by more than 5 pounds, the cor- responding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 121.67 150.06 172.36 201.39 227.12 248.79 270.81 291.66 295.23 295.83 296.43 300.53 382.53 439.35 460.92 479.39 492.04 493.31 494.31 495.30 495.57 495.84 496.10 496.52 504.22 658.22 694.93 698.61 717.94 720.80 777.79 796.64 814.93 832.53 850.78 852.61 887.26 922.36 939.00 940.68 958.88 977.14 995.39 1,013.63 1,031.86 1,065.03 1,068.38 1,086.62 1,104.17 1,121.04 1,123.14 1,164.94 FedEx International Ìèßåèßêïô 78.25 105.25 115.00 $ $ 113.48 140.71 157.35 173.46 199.27 215.09 236.63 255.33 282.24 285.37 285.95 291.10 354.91 371.40 387.22 412.25 422.17 425.53 449.24 457.15 479.18 481.39 481.65 482.05 489.53 615.49 628.09 653.14 684.90 699.71 724.83 727.40 740.17 754.31 774.56 797.18 799.46 825.84 849.03 852.11 873.72 875.89 904.38 916.76 934.58 936.37 937.02 949.14 978.01 980.91 992.32 1,003.67 FedEx International Economy® ** * * FedEx International First® $ 170.67 199.06 221.36 250.39 276.12 297.79 319.81 340.66 344.23 344.83 345.43 349.53 431.53 488.35 509.92 528.39 541.04 542.31 543.31 544.30 544.57 544.84 545.10 545.52 553.22 707.22 743.93 747.61 766.94 769.80 826.79 845.64 863.93 881.53 899.78 901.61 936.26 971.36 988.00 989.68 1,007.88 1,026.14 1,044.39 1,062.63 1,080.86 1,114.03 1,117.38 1,135.62 1,153.17 1,170.04 1,172.14 1,213.94 127.25 154.25 164.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,169.15 1,183.76 1,206.19 1,228.62 1,251.05 1,273.48 1,290.07 1,334.27 1,363.97 1,371.26 1,374.54 1,438.23 1,448.70 1,449.76 1,459.13 1,460.87 1,495.52 1,545.33 1,560.26 1,574.77 1,597.42 1,604.89 1,605.64 1,607.32 1,640.74 1,644.10 1,644.44 1,644.73 1,645.04 1,651.07 1,655.95 1,752.13 1,767.12 1,782.15 1,797.15 1,812.13 1,827.15 1,842.13 1,857.14 1,872.16 1,884.28 1,885.50 1,885.75 1,886.00 1,886.25 1,886.50 1,886.75 1,887.00 FedEx International Ìèßåèßêïô $ 1,014.92 1,024.47 1,037.76 1,051.05 1,064.34 1,077.63 1,078.97 1,079.83 1,097.01 1,098.73 1,102.40 1,106.20 1,110.03 1,113.86 1,117.70 1,121.55 1,125.37 1,129.21 1,133.04 1,136.88 1,140.70 1,144.53 1,148.38 1,152.21 1,156.04 1,159.86 1,163.70 1,167.56 1,171.39 1,175.20 1,179.05 1,182.90 1,186.71 1,187.50 1,187.75 1,188.00 1,188.25 1,188.50 1,188.75 1,189.00 1,189.25 1,189.50 1,189.75 1,190.00 1,190.25 1,190.50 1,190.75 1,191.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,218.15 1,232.76 1,255.19 1,277.62 1,300.05 1,322.48 1,339.07 1,383.27 1,412.97 1,420.26 1,423.54 1,487.23 1,497.70 1,498.76 1,508.13 1,509.87 1,544.52 1,594.33 1,609.26 1,623.77 1,646.42 1,653.89 1,654.64 1,656.32 1,689.74 1,693.10 1,693.44 1,693.73 1,694.04 1,700.07 1,704.95 1,801.13 1,816.12 1,831.15 1,846.15 1,861.13 1,876.15 1,891.13 1,906.14 1,921.16 1,933.28 1,934.50 1,934.75 1,935.00 1,935.25 1,935.50 1,935.75 1,936.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 300.78 504.47 13.67 9.01 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 80 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone J: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Australia • Guam • Indonesia • Macau SAR, China • Malaysia • New Zealand • Philippines • Thailand • Vietnam Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 107.81 127.73 141.19 158.03 177.93 197.70 217.53 234.68 252.09 257.84 262.64 266.83 295.93 326.28 335.25 378.20 383.30 393.97 415.93 418.13 435.39 437.12 437.37 437.66 443.34 520.56 546.22 578.98 593.59 595.21 627.21 630.41 630.73 631.05 634.05 652.56 654.42 669.89 731.92 738.13 738.88 741.03 783.82 788.10 788.55 796.46 797.26 799.23 838.53 842.47 852.04 853.00 FedEx International Economy® ** * * FedEx International Ìèßåèßêïô $ 117.51 136.89 159.67 184.41 219.20 231.06 251.50 269.06 270.82 271.37 271.92 275.58 348.78 378.74 436.67 446.07 447.01 447.91 448.85 449.75 450.00 450.25 450.50 450.80 456.65 573.65 616.41 620.69 672.89 689.41 695.91 696.71 712.68 729.46 731.14 731.39 732.85 761.92 775.61 777.00 804.34 820.37 822.18 858.37 924.79 931.44 982.45 987.56 1,003.50 1,006.61 1,068.71 1,074.92 76.75 100.75 107.25 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 872.13 927.40 939.39 951.38 963.37 975.36 976.56 976.83 977.08 977.33 977.63 977.89 978.14 979.69 1,010.69 1,013.79 1,024.36 1,031.26 1,031.95 1,032.20 1,032.45 1,033.44 1,053.22 1,055.20 1,070.70 1,072.25 1,072.50 1,072.75 1,073.00 1,073.25 1,073.50 1,073.75 1,074.00 1,074.25 1,074.50 1,075.04 1,085.64 1,086.70 1,092.16 1,133.00 1,137.09 1,137.50 1,137.75 1,138.00 1,138.25 1,138.50 1,138.75 1,139.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,075.55 1,075.80 1,077.14 1,078.48 1,079.82 1,081.16 1,081.46 1,083.68 1,128.04 1,132.48 1,183.05 1,195.35 1,196.58 1,199.91 1,266.51 1,273.17 1,280.33 1,287.94 1,291.33 1,359.09 1,365.87 1,369.95 1,451.52 1,466.73 1,468.26 1,468.56 1,470.01 1,498.09 1,500.90 1,501.21 1,501.49 1,501.85 1,505.18 1,532.68 1,535.44 1,535.72 1,541.29 1,601.88 1,607.94 1,612.45 1,702.63 1,711.65 1,717.07 1,717.62 1,717.87 1,718.52 1,722.88 1,810.00 FedEx International Ìèßåèßêïô For FedEx Express Multiweight® per-pound rates, see p. 86.101–150 ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 275.83 456.90 12.54 8.16 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 81 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone K: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Bahrain • Brunei • Cyprus • Egypt • Israel • Jordan • Kuwait • Lebanon • Oman • Palestine Autonomous • Qatar • Saudi Arabia • Syria 1 • Turkey • United Arab Emirates • Yemen Arab Republic1 1 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For ship- ments that exceed the weight limit by more than 5 pounds, the cor- responding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 145.44 175.32 200.85 244.00 261.26 295.50 328.23 390.63 396.87 397.67 398.47 402.89 491.16 549.82 578.39 646.95 653.82 676.89 683.95 685.32 685.57 685.82 686.07 686.45 694.01 845.06 909.56 916.01 957.22 964.74 967.02 971.69 1,043.68 1,050.88 1,113.22 1,153.14 1,182.04 1,184.93 1,185.22 1,185.47 1,186.45 1,205.34 1,213.46 1,214.28 1,214.53 1,214.78 1,215.48 1,229.46 1,230.86 1,239.19 1,405.79 1,422.45 FedEx International Ìèßåèßêïô 98.25 114.25 154.25 $ $ 135.38 153.66 172.68 200.47 216.50 268.92 284.05 323.39 350.28 352.98 379.80 386.67 433.13 466.29 469.62 487.98 514.45 555.90 574.40 576.26 598.17 616.54 640.96 643.41 645.73 692.00 696.63 700.91 736.68 740.26 804.37 810.79 818.03 818.78 819.09 820.49 848.44 852.77 939.28 947.94 948.81 949.21 951.94 952.22 952.51 952.77 957.80 1,058.29 1,068.35 1,069.79 1,098.44 1,101.31 FedEx International Economy® ** * * FedEx International First® $ 194.44 224.32 249.85 293.00 310.26 344.50 377.23 439.63 445.87 446.67 447.47 451.89 540.16 598.82 627.39 695.95 702.82 725.89 732.95 734.32 734.57 734.82 735.07 735.45 743.01 894.06 958.56 965.01 1,006.22 1,013.74 1,016.02 1,020.69 1,092.68 1,099.88 1,162.22 1,202.14 1,231.04 1,233.93 1,234.22 1,234.47 1,235.45 1,254.34 1,262.46 1,263.28 1,263.53 1,263.78 1,264.48 1,278.46 1,279.86 1,288.19 1,454.79 1,471.45 147.25 163.25 203.25 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,430.41 1,432.08 1,465.47 1,498.86 1,532.25 1,565.64 1,569.00 1,569.34 1,569.61 1,569.88 1,570.14 1,573.76 1,645.98 1,653.21 1,675.89 1,786.16 1,797.19 1,798.30 1,798.55 1,798.80 1,799.21 1,807.41 1,924.78 1,936.52 1,937.70 1,937.95 1,942.14 1,961.24 1,963.15 1,963.40 1,963.65 1,963.90 1,964.15 1,964.40 1,964.65 1,964.90 1,965.15 1,965.40 1,965.65 1,965.90 1,966.15 1,966.40 1,966.65 1,966.90 1,967.15 1,967.53 1,975.13 2,127.00 FedEx International Ìèßåèßêïô $ 1,101.74 1,101.99 1,102.27 1,102.55 1,102.83 1,103.11 1,103.38 1,103.85 1,112.97 1,113.89 1,114.17 1,115.01 1,131.78 1,137.47 1,140.42 1,199.42 1,205.32 1,205.91 1,206.16 1,206.41 1,206.66 1,206.91 1,207.16 1,210.35 1,273.99 1,280.36 1,281.06 1,281.31 1,281.56 1,281.81 1,282.06 1,282.31 1,282.56 1,282.81 1,283.06 1,283.31 1,283.56 1,283.81 1,284.06 1,284.31 1,284.56 1,284.81 1,285.06 1,285.31 1,285.56 1,285.98 1,294.22 1,459.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,479.41 1,481.08 1,514.47 1,547.86 1,581.25 1,614.64 1,618.00 1,618.34 1,618.61 1,618.88 1,619.14 1,622.76 1,694.98 1,702.21 1,724.89 1,835.16 1,846.19 1,847.30 1,847.55 1,847.80 1,848.21 1,856.41 1,973.78 1,985.52 1,986.70 1,986.95 1,991.14 2,010.24 2,012.15 2,012.40 2,012.65 2,012.90 2,013.15 2,013.40 2,013.65 2,013.90 2,014.15 2,014.40 2,014.65 2,014.90 2,015.15 2,015.40 2,015.65 2,015.90 2,016.15 2,016.53 2,024.13 2,176.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 403.14 694.26 18.32 12.40 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 82 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéêåðåäÛÈÑÏÛîæåèê Use these rates when shipping outbound from the U.S. For shipments to: • Argentina • Belize • Bolivia • Brazil • Chile • Colombia • Costa Rica • Ecuador • El Salvador • French Guiana • Guatemala • Guyana • Honduras • Nicaragua • Panama • Paraguay • Peru • Suriname • Uruguay • Venezuela Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 107.61 145.14 173.50 209.70 240.22 276.32 289.35 323.32 374.51 379.63 387.00 392.65 448.75 478.95 481.97 483.44 512.84 524.85 590.21 596.75 673.09 680.73 686.32 686.88 692.38 802.29 835.69 839.04 839.79 840.04 840.29 840.54 840.86 841.11 841.36 841.61 844.70 906.37 912.54 916.95 1,005.10 1,023.09 1,104.33 1,112.46 1,146.62 1,150.04 1,152.01 1,154.09 1,195.36 1,199.49 1,200.07 1,206.74 FedEx International Economy® ** * * FedEx International Ìèßåèßêïô $ 186.00 203.86 232.20 275.82 308.96 327.73 368.00 394.38 397.02 397.82 398.62 404.43 520.63 584.92 592.32 642.87 673.34 702.15 705.04 706.46 706.71 706.96 707.21 707.50 713.16 826.36 1,010.55 1,035.75 1,038.27 1,040.68 1,043.21 1,045.97 1,101.13 1,106.65 1,107.83 1,131.36 1,153.17 1,155.36 1,158.22 1,215.35 1,295.20 1,316.37 1,364.35 1,369.16 1,375.39 1,499.77 1,512.28 1,513.54 1,513.84 1,514.14 1,516.67 1,567.27 148.50 153.50 186.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,207.42 1,207.72 1,208.26 1,208.80 1,209.34 1,209.88 1,210.16 1,210.43 1,212.94 1,254.94 1,259.14 1,259.56 1,262.47 1,320.67 1,326.49 1,327.08 1,327.40 1,330.77 1,334.46 1,408.24 1,415.62 1,416.36 1,418.79 1,467.37 1,472.23 1,472.72 1,472.97 1,473.22 1,473.47 1,473.72 1,473.97 1,474.22 1,474.47 1,474.72 1,474.97 1,475.88 1,476.16 1,480.04 1,557.49 1,650.89 1,660.23 1,661.17 1,661.42 1,661.67 1,661.92 1,666.92 1,668.75 1,669.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,572.38 1,572.90 1,579.36 1,585.82 1,592.28 1,598.74 1,672.66 1,680.06 1,680.81 1,684.11 1,685.69 1,717.24 1,720.40 1,720.77 1,728.04 1,873.43 1,888.02 1,890.01 1,929.56 1,935.71 1,978.22 1,982.49 1,982.92 1,983.20 1,983.48 1,983.73 1,983.98 1,987.05 2,048.44 2,054.58 2,055.20 2,055.50 2,061.46 2,180.62 2,253.59 2,260.89 2,263.90 2,324.08 2,330.10 2,330.78 2,331.06 2,331.40 2,337.19 2,452.89 2,464.47 2,466.67 2,510.49 2,899.00 FedEx International Ìèßåèßêïô For FedEx Express Multiweight® per-pound rates, see p. 86.101–150 ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 404.68 713.41 18.39 12.74 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 83 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone M: U.S. export Use these rates when shipping outbound from the U.S. 1 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For ship- ments that exceed the weight limit by more than 5 pounds, the cor- responding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. For shipments to: • Afghanistan • Albania • Algeria • American Samoa • Angola • Armenia • Azerbaijan • Belarus • Benin • Bosnia-Herzegovina • Botswana • Burkina Faso • Burundi • Cambodia • Cameroon • Cape Verde • Central African Republic 1 • Chad • Congo • Cook Islands • Croatia • Democratic Republic of Congo • Djibouti • East Timor • Equatorial Guinea 1 • Eritrea • Ethiopia • Fiji • French Polynesia • Gabon • Gambia • Georgia • Ghana • Guinea • Guinea-Bissau 1 • Iraq • Ivory Coast • Kazakhstan • Kenya • Kyrgyzstan • Laos • Lesotho • Liberia • Libya • Macedonia • Madagascar • Malawi • Mali • Marshall Islands • Mauritania • Mauritius • Micronesia • Moldova • Mongolia • Montenegro • Morocco • Mozambique • Namibia • New Caledonia • Niger • Nigeria • Palau • Papua New Guinea • Reunion Island • Rwanda • Saipan • Samoa • Senegal • Serbia • Seychelles • Sierra Leone 1 • Swaziland • Tanzania • Togo • Tonga • Tunisia • Turkmenistan 1 • Uganda • Ukraine • Uzbekistan • Vanuatu • Wallis and Futuna • Zambia • Zimbabwe Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 120.88 139.66 157.32 178.38 216.15 236.58 261.67 276.54 278.03 278.59 279.15 283.25 365.14 403.41 423.25 442.31 452.36 453.37 454.28 455.19 455.44 455.69 455.94 456.28 463.08 599.08 634.78 638.35 677.63 681.57 717.42 721.02 722.50 751.36 754.26 799.77 804.33 806.55 850.93 855.39 857.74 904.51 909.19 938.30 946.74 955.17 956.45 981.89 984.45 984.72 984.97 986.86 FedEx International Ìèßåèßêïô 74.00 99.25 109.00 $ $ 114.81 131.38 146.01 160.68 181.18 197.40 211.58 230.96 241.19 268.29 271.01 275.00 314.72 322.27 333.87 365.12 377.97 379.36 386.19 426.59 440.30 441.68 441.95 442.28 448.88 550.30 570.46 574.09 646.36 653.59 654.35 655.35 675.30 677.32 679.63 725.72 763.08 778.91 780.51 783.07 804.37 806.53 808.61 849.92 869.29 871.27 872.38 880.28 881.07 881.56 891.03 891.98 FedEx International Economy® ** * * FedEx International First® $ 169.88 188.66 206.32 227.38 265.15 285.58 310.67 325.54 327.03 327.59 328.15 332.25 414.14 452.41 472.25 491.31 501.36 502.37 503.28 504.19 504.44 504.69 504.94 505.28 512.08 648.08 683.78 687.35 726.63 730.57 766.42 770.02 771.50 800.36 803.26 848.77 853.33 855.55 899.93 904.39 906.74 953.51 958.19 987.30 995.74 1,004.17 1,005.45 1,030.89 1,033.45 1,033.72 1,033.97 1,035.86 123.00 148.25 158.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,024.56 1,028.33 1,051.44 1,074.55 1,097.66 1,120.77 1,179.02 1,215.05 1,225.49 1,226.56 1,229.00 1,277.70 1,282.58 1,283.07 1,283.66 1,293.49 1,309.68 1,329.91 1,331.95 1,350.23 1,364.04 1,374.68 1,375.75 1,397.00 1,401.41 1,489.58 1,498.40 1,524.95 1,527.61 1,527.88 1,528.13 1,528.38 1,528.63 1,528.88 1,529.13 1,529.38 1,529.63 1,529.88 1,530.13 1,530.38 1,530.63 1,530.88 1,533.97 1,595.70 1,601.88 1,602.50 1,602.75 1,603.00 FedEx International Ìèßåèßêïô $ 896.06 900.27 901.55 902.83 904.11 905.39 906.15 918.84 920.13 920.59 922.77 924.93 927.15 929.29 931.50 933.69 935.88 936.13 940.27 942.44 944.65 946.81 947.06 947.31 947.59 953.19 953.75 954.00 954.25 954.50 954.75 955.00 955.25 955.50 955.75 956.00 956.25 956.50 956.75 957.00 957.25 957.50 957.75 958.00 958.25 958.50 958.75 959.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,073.56 1,077.33 1,100.44 1,123.55 1,146.66 1,169.77 1,228.02 1,264.05 1,274.49 1,275.56 1,278.00 1,326.70 1,331.58 1,332.07 1,332.66 1,342.49 1,358.68 1,378.91 1,380.95 1,399.23 1,413.04 1,423.68 1,424.75 1,446.00 1,450.41 1,538.58 1,547.40 1,573.95 1,576.61 1,576.88 1,577.13 1,577.38 1,577.63 1,577.88 1,578.13 1,578.38 1,578.63 1,578.88 1,579.13 1,579.38 1,579.63 1,579.88 1,582.97 1,644.70 1,650.88 1,651.50 1,651.75 1,652.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 283.50 463.33 12.89 8.27 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 84 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone N: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • China 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 127.14 144.21 159.96 174.54 215.50 236.61 257.53 283.98 290.26 290.89 291.48 293.88 341.81 426.68 435.17 450.76 455.05 455.97 456.89 457.81 458.06 458.31 458.56 458.87 465.05 588.65 650.58 656.78 658.77 661.20 709.79 736.88 739.59 742.72 805.22 811.47 812.10 817.37 817.90 820.08 863.40 882.92 920.08 932.34 934.03 967.72 971.12 971.46 971.71 975.25 1,046.00 1,053.09 FedEx International Ìèßåèßêïô 77.75 102.50 120.00 $ $ 113.22 125.59 152.12 160.75 178.44 196.26 217.08 237.75 258.76 263.70 278.59 280.08 301.12 351.69 388.90 396.70 404.31 419.72 442.20 444.45 444.70 444.95 445.20 445.50 451.50 571.50 615.59 627.74 628.96 629.47 629.72 631.60 669.05 692.77 705.89 718.11 729.40 739.89 750.82 752.25 780.67 811.46 814.54 814.85 815.10 817.99 875.69 881.46 882.04 884.45 884.70 887.46 FedEx International Economy® ** * * FedEx International First® $ 176.14 193.21 208.96 223.54 264.50 285.61 306.53 332.98 339.26 339.89 340.48 342.88 390.81 475.68 484.17 499.76 504.05 504.97 505.89 506.81 507.06 507.31 507.56 507.87 514.05 637.65 699.58 705.78 707.77 710.20 758.79 785.88 788.59 791.72 854.22 860.47 861.10 866.37 866.90 869.08 912.40 931.92 969.08 981.34 983.03 1,016.72 1,020.12 1,020.46 1,020.71 1,024.25 1,095.00 1,102.09 126.75 151.50 169.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,094.52 1,098.67 1,106.24 1,113.81 1,121.38 1,128.95 1,238.81 1,249.80 1,250.90 1,252.59 1,254.35 1,257.05 1,310.96 1,318.81 1,319.60 1,319.93 1,320.18 1,322.20 1,362.60 1,379.40 1,381.08 1,413.61 1,416.88 1,453.02 1,456.64 1,457.01 1,457.26 1,457.51 1,457.76 1,461.38 1,533.78 1,541.04 1,546.31 1,546.84 1,554.27 1,639.92 1,648.49 1,657.07 1,657.93 1,658.18 1,661.97 1,737.67 1,745.24 1,746.00 1,746.25 1,746.50 1,746.75 1,747.00 FedEx International Ìèßåèßêïô $ 942.32 947.81 951.62 955.43 959.24 963.05 963.44 964.76 965.05 967.53 1,017.13 1,022.09 1,034.90 1,036.25 1,036.50 1,036.75 1,039.60 1,096.55 1,102.25 1,102.82 1,103.40 1,106.18 1,161.78 1,167.34 1,167.90 1,168.15 1,168.40 1,168.65 1,170.05 1,170.34 1,170.66 1,170.91 1,175.41 1,175.86 1,176.15 1,176.46 1,182.58 1,244.58 1,250.78 1,251.40 1,251.65 1,251.90 1,252.15 1,252.40 1,252.66 1,252.91 1,256.11 1,320.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,143.52 1,147.67 1,155.24 1,162.81 1,170.38 1,177.95 1,287.81 1,298.80 1,299.90 1,301.59 1,303.35 1,306.05 1,359.96 1,367.81 1,368.60 1,368.93 1,369.18 1,371.20 1,411.60 1,428.40 1,430.08 1,462.61 1,465.88 1,502.02 1,505.64 1,506.01 1,506.26 1,506.51 1,506.76 1,510.38 1,582.78 1,590.04 1,595.31 1,595.84 1,603.27 1,688.92 1,697.49 1,706.07 1,706.93 1,707.18 1,710.97 1,786.67 1,794.24 1,795.00 1,795.25 1,795.50 1,795.75 1,796.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 86. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)1 294.13 465.30 13.37 8.31 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 85 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates to zone O: U.S. export Use these rates when shipping outbound from the U.S. For shipments to: • Bangladesh • Bhutan • India • Maldives, Republic of • Nepal • Pakistan • Sri Lanka Not all services are available to all countries/territories. See pp. 25–28 for the services available to your destination. 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 100–999 lbs. 1,000+ lbs. Weight $8.08 7.62 $7.59 7.13 $5.52 5.11 FedEx InternationalFirst® FedEx InternationalÌèßåèßêïô FedEx InternationalEconomy® FedEx International Economy® Multiply by total shipment weight. A 5.52 5.16 $ ¾ 5.77 5.39 $ C 5.53 5.17 $ D 8.53 7.98 $ E 17.15 15.86 $ F 10.03 9.38 $ G 9.29 8.69 $ H 10.09 9.43 $ I 7.80 7.29 $ J 11.91 11.14 $ K 11.39 10.65 $ È 14.59 13.64 $ M 16.69 15.19 $ N 9.59 8.87 $ O 13.20 12.01 $ ZONES Weight 100–999 lbs. 1,000+ lbs. ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïô Multiply by total shipment weight. A 6.91 6.43 $ ¾ 7.49 6.97 $ C 7.72 7.18 $ D 13.18 12.19 $ E 26.35 24.51 $ F 13.06 12.15 $ G 13.19 12.27 $ H 16.09 14.80 $ I 11.58 10.71 $ J 18.87 17.55 $ K 18.10 16.65 $ È 21.27 19.68 $ M 28.99 26.67 $ N 16.03 14.75 $ O 17.47 16.33 $ ZONES Weight 100–999 lbs. 1,000+ lbs. FedEx International First® Multiply by total shipment weight. A 7.40 6.92 $ ¾ 7.98 7.46 $ C 8.21 7.67 $ D 13.67 12.68 $ F 13.55 12.64 $ G 13.68 12.76 $ H 16.58 15.29 $ J 19.36 18.04 $ È 21.76 20.17 $ N 16.52 15.24 $ O 17.96 16.82 $ ZONES Weight 100–999 lbs. 1,000+ lbs. E 26.84 25.00 $ 86 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌëÛèêåÎßÙå FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Multiply by total shipment weight. FedEx Express Multiweight® rates: U.S. export Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 91.72 104.08 116.03 127.56 139.18 150.57 161.65 172.58 183.60 194.63 205.05 213.68 223.70 233.43 243.13 250.48 258.74 265.16 273.25 279.83 287.18 294.47 300.58 306.38 306.98 318.82 324.95 331.02 337.14 343.21 349.59 353.44 358.56 363.73 368.85 373.99 379.95 380.55 389.36 394.48 399.14 403.84 412.39 413.25 417.97 422.67 427.39 432.08 434.31 434.89 446.31 452.78 FedEx International Ìèßåèßêïô 54.75 79.40 80.25 $ $ 81.29 91.78 102.49 111.99 122.04 131.70 141.34 149.42 157.84 165.66 171.10 175.97 180.27 185.19 190.02 194.19 199.06 206.47 208.85 211.15 215.31 223.68 227.58 230.04 231.46 235.63 239.79 247.27 248.02 252.16 256.90 259.77 263.56 270.91 271.66 274.93 279.88 282.53 289.41 290.11 294.25 304.09 306.27 306.60 310.71 314.84 319.57 327.56 328.37 333.08 338.24 341.40 FedEx International Economy® ** * * FedEx International First® $ 140.72 153.08 165.03 176.56 188.18 199.57 210.65 221.58 232.60 243.63 254.05 262.68 272.70 282.43 292.13 299.48 307.74 314.16 322.25 328.83 336.18 343.47 349.58 355.38 355.98 367.82 373.95 380.02 386.14 392.21 398.59 402.44 407.56 412.73 417.85 422.99 428.95 429.55 438.36 443.48 448.14 452.84 461.39 462.25 466.97 471.67 476.39 481.08 483.31 483.89 495.31 501.78 103.75 128.40 129.25 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 453.66 453.99 460.49 466.99 473.49 479.99 480.64 481.29 494.22 498.79 503.35 507.89 508.35 517.05 517.92 520.09 530.69 531.75 543.26 544.42 550.96 553.55 560.09 564.71 565.18 573.86 580.26 580.92 581.17 585.26 585.99 600.51 601.97 611.62 612.59 612.84 613.09 613.77 627.23 634.86 635.63 642.15 646.33 650.79 655.23 659.65 660.10 668.00 FedEx International Ìèßåèßêïô $ 347.78 348.47 352.42 356.37 360.32 364.27 372.30 375.56 381.20 384.63 389.45 393.63 397.72 401.86 413.74 417.37 425.58 426.41 426.89 436.32 438.99 439.32 440.17 446.34 446.97 456.58 457.56 457.86 458.23 465.54 475.11 476.07 476.32 480.19 487.15 487.86 488.28 495.82 498.30 498.63 504.90 505.53 513.57 514.39 530.18 532.17 532.52 533.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 502.66 502.99 509.49 515.99 522.49 528.99 529.64 530.29 543.22 547.79 552.35 556.89 557.35 566.05 566.92 569.09 579.69 580.75 592.26 593.42 599.96 602.55 609.09 613.71 614.18 622.86 629.26 629.92 630.17 634.26 634.99 649.51 650.97 660.62 661.59 661.84 662.09 662.77 676.23 683.86 684.63 691.15 695.33 699.79 704.23 708.65 709.10 717.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 213.93 307.23 9.72 5.49 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 87 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from Canada (zone A): U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Canada 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 69.63 78.04 87.22 94.36 102.07 108.65 116.93 120.73 126.76 131.42 131.89 132.90 152.99 159.94 162.95 170.71 176.16 185.12 186.02 189.89 195.26 199.24 199.64 199.89 201.11 225.37 236.01 242.28 248.56 250.09 258.76 263.94 265.49 270.61 279.57 286.23 291.47 296.68 301.92 307.16 307.69 317.79 323.20 326.65 333.89 342.02 342.85 343.33 352.89 360.64 365.10 365.65 FedEx International Ìèßåèßêïô 55.95 60.75 60.90 $ $ 60.68 67.96 75.98 82.97 89.75 97.33 100.82 107.19 110.45 121.29 122.38 129.02 134.06 140.64 142.01 148.05 151.41 163.74 165.42 170.25 175.07 179.90 182.02 189.27 195.25 202.02 212.21 213.24 218.70 224.34 226.78 233.52 235.61 235.96 242.61 251.88 256.46 258.66 268.29 271.08 271.44 277.01 284.27 288.79 289.26 293.62 298.22 311.84 313.27 313.83 324.59 325.67 FedEx International Economy® ** * * FedEx International First® $ 118.63 127.04 136.22 143.36 151.07 157.65 165.93 169.73 175.76 180.42 180.89 181.90 201.99 208.94 211.95 219.71 225.16 234.12 235.02 238.89 244.26 248.24 248.64 248.89 250.11 274.37 285.01 291.28 297.56 299.09 307.76 312.94 314.49 319.61 328.57 335.23 340.47 345.68 350.92 356.16 356.69 366.79 372.20 375.65 382.89 391.02 391.85 392.33 401.89 409.64 414.10 414.65 104.95 109.75 109.90 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 376.44 377.52 383.44 389.36 395.28 401.20 407.05 412.96 419.43 425.91 438.47 445.04 451.56 452.22 458.35 480.41 487.11 493.83 500.48 507.19 517.87 518.94 520.06 523.22 529.13 529.73 541.49 542.68 555.46 567.46 568.67 569.99 596.08 598.71 599.04 599.37 599.70 600.02 600.60 612.01 613.16 614.10 632.22 634.05 634.38 639.89 660.28 677.00 FedEx International Ìèßåèßêïô $ 326.03 332.90 342.37 351.84 361.31 370.78 371.74 372.46 386.51 398.03 399.20 399.97 408.17 409.00 410.05 430.59 432.66 434.56 440.34 445.72 448.29 449.02 463.38 478.30 479.80 480.73 481.34 481.83 491.50 498.93 499.68 500.03 500.37 504.17 508.07 508.78 522.81 545.18 547.47 547.76 548.25 557.47 558.41 559.04 569.45 570.50 570.75 571.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 425.44 426.52 432.44 438.36 444.28 450.20 456.05 461.96 468.43 474.91 487.47 494.04 500.56 501.22 507.35 529.41 536.11 542.83 549.48 556.19 566.87 567.94 569.06 572.22 578.13 578.73 590.49 591.68 604.46 616.46 617.67 618.99 645.08 647.71 648.04 648.37 648.70 649.02 649.60 661.01 662.16 663.10 681.22 683.05 683.38 688.89 709.28 726.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 133.15 201.36 6.05 3.60 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 88 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from Mexico (zone C): U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Mexico 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 163.94 187.06 205.29 229.85 249.40 265.66 280.56 295.21 306.92 313.55 314.22 316.65 365.15 378.71 390.88 404.47 416.67 428.88 441.09 451.67 459.98 460.82 461.07 461.32 464.28 523.47 537.36 549.30 559.19 571.07 582.91 592.66 600.24 609.96 621.02 631.52 641.41 651.21 660.92 670.67 680.20 689.68 699.16 708.64 718.20 727.69 734.50 746.67 747.90 749.18 774.67 784.63 FedEx International Ìèßåèßêïô 96.60 114.70 116.00 $ $ 143.79 164.06 179.71 201.48 218.31 232.93 246.06 258.90 271.25 283.07 296.50 307.42 320.25 332.13 342.16 354.75 364.78 376.15 386.85 396.17 408.32 421.36 427.89 439.91 449.43 459.14 471.28 481.73 489.48 499.90 511.23 519.76 526.43 534.94 544.66 553.90 562.60 571.17 579.74 588.24 595.76 602.15 610.71 624.31 625.68 642.85 644.59 652.31 658.36 663.05 675.47 682.31 FedEx International Economy® ** * * FedEx International First® $ 212.94 236.06 254.29 278.85 298.40 314.66 329.56 344.21 355.92 362.55 363.22 365.65 414.15 427.71 439.88 453.47 465.67 477.88 490.09 500.67 508.98 509.82 510.07 510.32 513.28 572.47 586.36 598.30 608.19 620.07 631.91 641.66 649.24 658.96 670.02 680.52 690.41 700.21 709.92 719.67 729.20 738.68 748.16 757.64 767.20 776.69 783.50 795.67 796.90 798.18 823.67 833.63 145.60 163.70 165.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 794.18 800.74 810.22 819.70 829.18 838.66 851.16 857.52 881.32 883.71 884.32 896.52 920.52 922.93 923.40 932.35 941.33 950.31 974.14 986.87 988.15 988.49 995.13 995.99 1,013.07 1,022.03 1,027.18 1,036.19 1,044.53 1,056.80 1,072.06 1,073.60 1,085.12 1,086.41 1,087.70 1,113.10 1,115.64 1,141.48 1,150.02 1,150.88 1,157.06 1,157.68 1,163.18 1,171.84 1,191.93 1,193.95 1,195.58 1,227.00 FedEx International Ìèßåèßêïô $ 685.45 690.36 697.83 705.30 712.77 720.24 744.36 746.78 747.14 754.17 763.60 770.95 787.87 789.59 792.20 794.19 801.26 816.27 826.67 827.72 840.99 842.33 843.54 864.04 866.11 871.64 881.17 901.20 903.25 903.59 903.92 905.20 930.53 933.07 933.33 933.76 934.11 937.58 960.42 962.71 966.27 969.85 970.22 970.72 980.53 981.52 982.06 991.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 843.18 849.74 859.22 868.70 878.18 887.66 900.16 906.52 930.32 932.71 933.32 945.52 969.52 971.93 972.40 981.35 990.33 999.31 1,023.14 1,035.87 1,037.15 1,037.49 1,044.13 1,044.99 1,062.07 1,071.03 1,076.18 1,085.19 1,093.53 1,105.80 1,121.06 1,122.60 1,134.12 1,135.41 1,136.70 1,162.10 1,164.64 1,190.48 1,199.02 1,199.88 1,206.06 1,206.68 1,212.18 1,220.84 1,240.93 1,242.95 1,244.58 1,276.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 316.90 464.53 14.40 8.30 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 89 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone D: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Belgium • Channel Islands (U.K.) • England (U.K.) • France • Germany • Ireland, Northern (U.K.) • Ireland, Republic of • Italy • Luxembourg • Monaco • Netherlands (Holland) • San Marino • Scotland (U.K.) • Vatican City • Wales (U.K.) Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 162.78 197.60 236.34 272.31 308.31 342.74 378.13 411.63 446.06 480.48 508.66 521.84 564.99 593.13 638.41 644.81 687.47 691.75 717.29 738.71 777.10 785.67 804.47 823.27 825.73 874.76 879.67 923.21 939.07 940.70 973.05 1,003.36 1,009.80 1,011.24 1,039.94 1,048.85 1,067.63 1,086.44 1,140.64 1,146.07 1,163.28 1,166.57 1,232.32 1,238.97 1,241.88 1,299.91 1,305.72 1,306.31 1,308.62 1,337.76 1,342.10 1,369.65 FedEx International Ìèßåèßêïô 90.35 117.25 138.50 $ $ 136.21 167.63 197.76 227.87 258.00 286.79 315.82 354.74 373.22 402.02 438.45 460.39 482.20 501.28 519.89 550.36 559.72 590.40 599.71 636.77 657.88 660.10 704.37 723.13 725.01 725.54 736.01 766.67 769.74 808.14 819.67 835.80 837.43 854.54 891.36 895.05 897.61 927.22 947.70 968.65 975.35 976.02 987.59 1,034.68 1,039.40 1,096.06 1,101.74 1,103.58 1,140.19 1,143.87 1,171.87 1,174.67 FedEx International Economy® ** * * FedEx International First® $ 211.78 246.60 285.34 321.31 357.31 391.74 427.13 460.63 495.06 529.48 557.66 570.84 613.99 642.13 687.41 693.81 736.47 740.75 766.29 787.71 826.10 834.67 853.47 872.27 874.73 923.76 928.67 972.21 988.07 989.70 1,022.05 1,052.36 1,058.80 1,060.24 1,088.94 1,097.85 1,116.63 1,135.44 1,189.64 1,195.07 1,212.28 1,215.57 1,281.32 1,287.97 1,290.88 1,348.91 1,354.72 1,355.31 1,357.62 1,386.76 1,391.10 1,418.65 139.35 166.25 187.50 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,372.41 1,414.38 1,441.41 1,468.44 1,495.47 1,522.50 1,525.22 1,529.50 1,614.86 1,623.46 1,624.33 1,625.82 1,655.31 1,747.19 1,756.49 1,757.42 1,757.69 1,760.49 1,816.35 1,821.95 1,824.90 1,883.51 1,890.65 1,891.37 1,891.64 1,892.57 1,910.93 1,912.77 1,927.91 1,958.75 1,961.85 2,018.44 2,069.72 2,074.85 2,075.37 2,075.64 2,075.92 2,076.19 2,077.84 2,079.41 2,110.63 2,158.23 2,162.99 2,224.08 2,230.19 2,234.22 2,251.11 2,309.00 FedEx International Ìèßåèßêïô $ 1,174.95 1,175.87 1,191.13 1,206.39 1,221.65 1,236.91 1,244.49 1,261.01 1,276.81 1,329.33 1,334.61 1,371.73 1,375.45 1,375.84 1,378.32 1,427.72 1,432.67 1,434.76 1,471.76 1,475.46 1,475.83 1,482.21 1,505.32 1,570.86 1,591.55 1,593.62 1,593.87 1,596.95 1,658.30 1,664.44 1,665.06 1,665.34 1,665.59 1,667.54 1,706.26 1,721.93 1,723.51 1,725.20 1,743.39 1,811.27 1,819.97 1,854.13 1,857.63 1,857.98 1,858.23 1,858.48 1,858.73 1,861.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,421.41 1,463.38 1,490.41 1,517.44 1,544.47 1,571.50 1,574.22 1,578.50 1,663.86 1,672.46 1,673.33 1,674.82 1,704.31 1,796.19 1,805.49 1,806.42 1,806.69 1,809.49 1,865.35 1,870.95 1,873.90 1,932.51 1,939.65 1,940.37 1,940.64 1,941.57 1,959.93 1,961.77 1,976.91 2,007.75 2,010.85 2,067.44 2,118.72 2,123.85 2,124.37 2,124.64 2,124.92 2,125.19 2,126.84 2,128.41 2,159.63 2,207.23 2,211.99 2,273.08 2,279.19 2,283.22 2,300.11 2,358.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 522.09 825.98 23.73 14.75 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 90 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone E: U.S. import1 Use these rates when shipping inbound to the U.S. For shipments from: • Bulgaria • Czech Republic • Estonia • Gibraltar • Hungary • Latvia • Lithuania • Poland • Romania • Russia • Slovak Republic • Slovenia • South Africa Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 136.61 157.39 181.69 200.47 218.89 237.29 255.16 272.42 289.74 296.30 296.96 299.83 357.22 375.36 390.66 402.43 418.05 425.88 443.14 447.55 448.00 448.25 448.50 448.75 452.23 521.83 532.66 543.41 559.96 572.14 584.14 595.34 606.56 619.32 622.40 633.52 644.61 667.59 673.03 683.82 699.70 701.88 723.28 770.35 775.06 775.56 775.89 776.72 792.94 804.82 820.41 829.92 FedEx International Ìèßåèßêïô 81.85 107.55 108.70 $ $ 112.40 133.09 150.74 163.18 181.53 187.68 211.64 228.10 240.30 255.64 271.09 291.09 299.08 311.28 323.97 336.93 346.75 356.59 364.35 374.13 382.47 392.17 415.05 423.39 427.08 436.98 446.88 450.68 460.43 474.69 481.22 504.36 508.01 508.89 521.09 525.30 539.64 548.93 560.43 562.10 572.06 587.56 611.04 618.79 620.03 644.66 647.13 647.66 658.09 667.85 686.98 688.92 FedEx International Economy® ** * * FedEx International First® $ 185.61 206.39 230.69 249.47 267.89 286.29 304.16 321.42 338.74 345.30 345.96 348.83 406.22 424.36 439.66 451.43 467.05 474.88 492.14 496.55 497.00 497.25 497.50 497.75 501.23 570.83 581.66 592.41 608.96 621.14 633.14 644.34 655.56 668.32 671.40 682.52 693.61 716.59 722.03 732.82 748.70 750.88 772.28 819.35 824.06 824.56 824.89 825.72 841.94 853.82 869.41 878.92 130.85 156.55 157.70 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 845.63 882.58 886.30 890.02 893.74 897.46 956.88 966.36 967.79 996.19 1,018.14 1,020.34 1,020.65 1,020.95 1,021.23 1,021.86 1,034.24 1,087.41 1,092.73 1,126.29 1,131.70 1,132.69 1,152.35 1,157.82 1,158.37 1,159.60 1,184.14 1,219.11 1,222.61 1,223.69 1,245.20 1,258.24 1,293.09 1,296.59 1,296.95 1,297.24 1,298.49 1,323.19 1,361.83 1,365.70 1,366.51 1,381.33 1,382.83 1,384.08 1,408.81 1,412.44 1,413.53 1,433.00 FedEx International Ìèßåèßêïô $ 714.97 717.58 726.40 735.22 744.04 752.86 764.80 779.54 781.75 788.70 796.07 825.51 835.30 860.81 863.38 863.90 865.54 898.28 901.56 910.63 911.59 921.82 924.44 976.56 981.80 991.73 992.73 1,012.13 1,024.11 1,025.32 1,034.93 1,035.90 1,037.56 1,060.53 1,084.15 1,086.52 1,087.31 1,103.10 1,126.53 1,159.47 1,163.84 1,164.51 1,177.71 1,217.72 1,221.73 1,256.63 1,260.13 1,267.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 894.63 931.58 935.30 939.02 942.74 946.46 1,005.88 1,015.36 1,016.79 1,045.19 1,067.14 1,069.34 1,069.65 1,069.95 1,070.23 1,070.86 1,083.24 1,136.41 1,141.73 1,175.29 1,180.70 1,181.69 1,201.35 1,206.82 1,207.37 1,208.60 1,233.14 1,268.11 1,271.61 1,272.69 1,294.20 1,307.24 1,342.09 1,345.59 1,345.95 1,346.24 1,347.49 1,372.19 1,410.83 1,414.70 1,415.51 1,430.33 1,431.83 1,433.08 1,457.81 1,461.44 1,462.53 1,482.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 300.08 452.48 13.64 8.08 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 91 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone F: U.S. import1 Use these rates when shipping inbound to the U.S. For shipments from: • Hong Kong SAR, China • Philippines 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 167.61 189.12 210.06 227.13 246.80 266.42 286.08 303.85 327.86 340.56 355.23 357.37 400.17 410.19 437.68 445.67 473.36 490.56 510.56 526.70 534.30 562.85 567.49 567.96 570.12 613.24 628.52 658.90 671.98 674.37 685.33 698.92 709.83 720.86 746.20 748.75 765.64 779.76 790.98 799.07 810.11 821.18 832.21 855.23 857.55 868.63 876.32 890.76 898.41 912.93 914.39 915.04 FedEx International Ìèßåèßêïô 91.85 121.95 123.15 $ $ 131.40 148.56 164.69 181.56 201.10 213.33 233.11 248.07 257.50 272.22 290.93 304.56 313.72 334.32 350.53 356.93 378.40 392.12 414.22 421.04 443.63 449.97 464.23 475.81 487.36 500.79 512.28 526.77 537.22 549.68 559.65 569.69 587.15 588.90 605.31 608.81 611.94 633.74 635.93 638.63 657.07 666.03 678.84 692.56 693.94 694.26 700.38 716.41 728.68 734.53 735.66 758.26 FedEx International Economy® ** * * FedEx International First® $ 216.61 238.12 259.06 276.13 295.80 315.42 335.08 352.85 376.86 389.56 404.23 406.37 449.17 459.19 486.68 494.67 522.36 539.56 559.56 575.70 583.30 611.85 616.49 616.96 619.12 662.24 677.52 707.90 720.98 723.37 734.33 747.92 758.83 769.86 795.20 797.75 814.64 828.76 839.98 848.07 859.11 870.18 881.21 904.23 906.55 917.63 925.32 939.76 947.41 961.93 963.39 964.04 140.85 170.95 172.15 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 927.99 953.67 964.67 975.67 986.67 997.67 1,008.75 1,023.72 1,030.08 1,040.35 1,043.23 1,044.56 1,070.90 1,073.55 1,074.92 1,102.09 1,104.82 1,126.95 1,137.28 1,147.59 1,153.48 1,168.27 1,169.75 1,170.94 1,194.60 1,204.87 1,219.86 1,230.18 1,231.23 1,246.01 1,261.19 1,273.53 1,274.78 1,278.06 1,278.62 1,289.78 1,290.90 1,291.18 1,291.50 1,297.74 1,301.03 1,306.96 1,307.57 1,310.89 1,318.39 1,319.14 1,320.72 1,348.00 FedEx International Ìèßåèßêïô $ 771.84 773.45 779.43 785.41 791.39 797.37 798.38 818.17 835.44 851.85 858.60 867.10 867.98 868.24 869.88 902.41 916.28 917.68 918.38 932.32 944.75 946.80 969.77 972.07 973.83 974.11 975.05 993.46 995.32 997.62 1,043.36 1,047.95 1,048.41 1,051.69 1,052.53 1,053.50 1,072.63 1,075.00 1,076.83 1,077.34 1,087.42 1,088.44 1,088.70 1,088.98 1,090.08 1,112.04 1,114.24 1,117.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 976.99 1,002.67 1,013.67 1,024.67 1,035.67 1,046.67 1,057.75 1,072.72 1,079.08 1,089.35 1,092.23 1,093.56 1,119.90 1,122.55 1,123.92 1,151.09 1,153.82 1,175.95 1,186.28 1,196.59 1,202.48 1,217.27 1,218.75 1,219.94 1,243.60 1,253.87 1,268.86 1,279.18 1,280.23 1,295.01 1,310.19 1,322.53 1,323.78 1,327.06 1,327.62 1,338.78 1,339.90 1,340.18 1,340.50 1,346.74 1,350.03 1,355.96 1,356.57 1,359.89 1,367.39 1,368.14 1,369.72 1,397.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 357.62 570.37 16.26 10.19 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 92 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone G: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Japan • Korea, South 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 174.79 199.83 220.50 252.78 273.04 290.53 308.03 331.74 353.06 375.55 382.91 385.90 445.63 456.97 475.67 495.16 514.68 534.19 566.42 573.21 606.36 612.24 626.10 627.49 630.34 687.21 705.95 741.38 760.47 762.38 774.69 805.26 810.61 812.20 843.66 853.06 854.02 872.85 874.75 887.25 919.10 930.63 938.68 939.49 943.48 973.07 979.45 980.80 1,007.67 1,010.36 1,011.88 1,042.22 FedEx International Ìèßåèßêïô 102.75 132.15 133.60 $ $ 164.02 187.19 206.57 232.33 255.73 272.16 288.52 310.70 330.61 351.68 371.75 374.66 409.36 427.79 445.29 463.55 481.83 500.11 520.28 546.95 556.92 573.16 602.12 609.21 611.98 643.48 661.05 694.24 698.81 727.52 730.40 739.91 748.89 772.72 793.50 802.00 804.70 810.34 819.02 830.73 859.45 881.95 884.22 901.90 903.70 911.23 914.21 914.52 919.22 934.45 941.67 944.21 FedEx International Economy® ** * * FedEx International First® $ 223.79 248.83 269.50 301.78 322.04 339.53 357.03 380.74 402.06 424.55 431.91 434.90 494.63 505.97 524.67 544.16 563.68 583.19 615.42 622.21 655.36 661.24 675.10 676.49 679.34 736.21 754.95 790.38 809.47 811.38 823.69 854.26 859.61 861.20 892.66 902.06 903.02 921.85 923.75 936.25 968.10 979.63 987.68 988.49 992.48 1,022.07 1,028.45 1,029.80 1,056.67 1,059.36 1,060.88 1,091.22 151.75 181.15 182.60 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,062.69 1,064.75 1,070.98 1,077.21 1,083.44 1,089.67 1,100.92 1,133.90 1,137.20 1,138.00 1,153.99 1,155.69 1,189.02 1,204.49 1,207.78 1,208.11 1,209.59 1,239.05 1,242.00 1,242.78 1,258.26 1,289.35 1,299.79 1,305.39 1,305.95 1,308.11 1,351.11 1,355.41 1,360.48 1,365.57 1,370.64 1,396.70 1,399.32 1,422.08 1,424.37 1,424.66 1,424.94 1,425.22 1,425.52 1,425.80 1,426.17 1,426.47 1,426.83 1,431.27 1,431.73 1,433.42 1,467.04 1,502.00 FedEx International Ìèßåèßêïô $ 971.97 988.88 993.77 998.66 1,003.55 1,008.44 1,027.99 1,029.95 1,046.66 1,069.55 1,071.85 1,074.22 1,089.49 1,110.88 1,113.03 1,133.27 1,135.31 1,136.37 1,157.08 1,174.80 1,177.76 1,178.06 1,181.04 1,181.35 1,181.68 1,183.67 1,223.32 1,266.06 1,270.35 1,270.78 1,271.08 1,271.65 1,272.44 1,288.06 1,289.63 1,290.58 1,291.36 1,305.35 1,306.75 1,307.00 1,307.25 1,307.50 1,307.75 1,308.00 1,308.25 1,308.50 1,308.75 1,309.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,111.69 1,113.75 1,119.98 1,126.21 1,132.44 1,138.67 1,149.92 1,182.90 1,186.20 1,187.00 1,202.99 1,204.69 1,238.02 1,253.49 1,256.78 1,257.11 1,258.59 1,288.05 1,291.00 1,291.78 1,307.26 1,338.35 1,348.79 1,354.39 1,354.95 1,357.11 1,400.11 1,404.41 1,409.48 1,414.57 1,419.64 1,445.70 1,448.32 1,471.08 1,473.37 1,473.66 1,473.94 1,474.22 1,474.52 1,474.80 1,475.17 1,475.47 1,475.83 1,480.27 1,480.73 1,482.42 1,516.04 1,551.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 386.15 630.59 17.55 11.26 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 93 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone H: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Andorra • Austria • Azores (Portugal) • Denmark • Faroe Islands • Finland • Greece • Greenland • Iceland • Liechtenstein • Madeira (Portugal) • Malta • Norway • Portugal • Spain • Sweden • Switzerland Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 114.57 137.27 153.31 169.15 185.27 199.98 215.15 230.05 245.01 259.94 261.44 263.38 302.13 316.20 330.28 343.78 357.22 370.72 384.21 397.69 411.13 421.63 422.68 422.94 425.28 471.99 489.24 502.16 515.04 527.97 539.71 551.46 553.32 574.27 576.37 598.42 610.17 621.47 622.60 634.04 665.24 668.36 669.32 688.41 690.32 701.62 725.65 728.06 748.57 755.33 770.90 781.77 FedEx International Ìèßåèßêïô 82.00 92.35 93.30 $ $ 94.08 108.81 125.90 145.12 154.98 167.35 187.20 199.72 200.99 217.52 224.99 241.07 252.87 259.68 283.22 287.75 293.15 315.78 321.43 326.63 337.67 355.48 368.55 398.31 401.29 404.25 426.08 428.27 431.36 433.47 451.40 470.10 482.40 490.64 491.47 504.08 510.76 546.81 550.43 550.80 551.16 557.84 583.91 586.53 587.73 604.95 606.68 614.14 614.89 615.14 618.79 691.68 FedEx International Economy® ** * * FedEx International First® $ 163.57 186.27 202.31 218.15 234.27 248.98 264.15 279.05 294.01 308.94 310.44 312.38 351.13 365.20 379.28 392.78 406.22 419.72 433.21 446.69 460.13 470.63 471.68 471.94 474.28 520.99 538.24 551.16 564.04 576.97 588.71 600.46 602.32 623.27 625.37 647.42 659.17 670.47 671.60 683.04 714.24 717.36 718.32 737.41 739.32 750.62 774.65 777.06 797.57 804.33 819.90 830.77 131.00 141.35 142.30 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 792.66 803.55 814.41 825.27 836.13 846.99 857.90 868.78 879.40 891.16 901.32 920.22 931.40 933.24 945.08 946.27 964.37 966.40 968.30 996.22 1,006.84 1,008.11 1,010.02 1,038.73 1,059.84 1,078.55 1,098.95 1,100.99 1,101.24 1,101.92 1,113.36 1,114.51 1,115.57 1,133.68 1,153.64 1,155.65 1,155.99 1,156.37 1,162.97 1,163.63 1,170.48 1,177.36 1,199.20 1,201.40 1,202.78 1,203.06 1,207.86 1,303.00 FedEx International Ìèßåèßêïô $ 698.97 713.13 714.55 715.97 717.39 718.81 733.59 735.94 761.06 782.90 785.09 785.34 785.91 797.31 798.45 820.71 822.95 824.78 826.02 827.17 850.11 852.41 855.24 886.20 932.01 936.60 937.06 937.31 937.81 947.81 948.81 950.08 974.58 977.03 977.31 977.56 977.81 978.06 978.31 978.56 978.81 979.06 979.40 986.16 986.84 987.09 988.54 1,017.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 841.66 852.55 863.41 874.27 885.13 895.99 906.90 917.78 928.40 940.16 950.32 969.22 980.40 982.24 994.08 995.27 1,013.37 1,015.40 1,017.30 1,045.22 1,055.84 1,057.11 1,059.02 1,087.73 1,108.84 1,127.55 1,147.95 1,149.99 1,150.24 1,150.92 1,162.36 1,163.51 1,164.57 1,182.68 1,202.64 1,204.65 1,204.99 1,205.37 1,211.97 1,212.63 1,219.48 1,226.36 1,248.20 1,250.40 1,251.78 1,252.06 1,256.86 1,352.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 263.63 425.53 11.98 7.60 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 94 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone I: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Anguilla • Antigua • Aruba • Bahamas • Barbados • Barbuda • Bermuda • Bonaire • British Virgin Islands • Cayman Islands • Curaçao • Dominica • Dominican Republic • Grenada • Guadeloupe • Haiti • Jamaica • Martinique • Montserrat • Saba • St. Barthelemy • St. Croix (U.S. Virgin Islands) • St. Eustatius • St. John (U.S. Virgin Islands) • St. Kitts and Nevis • St. Lucia • St. Maarten/St. Martin • St. Thomas (U.S. Virgin Islands) • St. Vincent • Trinidad and Tobago • Turks and Caicos Islands • U.S. Virgin Islands Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 135.00 157.48 181.84 209.16 229.59 253.01 276.42 300.48 320.62 322.93 323.18 326.43 391.25 415.47 438.19 452.53 472.61 489.30 507.67 521.24 522.60 522.85 523.10 523.35 528.24 625.90 670.76 675.25 693.23 704.89 729.03 731.46 771.86 775.91 796.57 811.49 829.19 854.45 872.77 890.31 908.21 921.36 965.89 970.35 971.67 997.80 1,010.50 1,047.84 1,051.58 1,069.46 1,102.05 1,105.33 FedEx International Ìèßåèßêïô 78.80 99.00 101.85 $ $ 107.90 127.59 147.32 170.25 186.02 212.95 228.29 244.70 261.14 277.62 292.83 316.92 329.49 345.04 353.75 367.81 402.84 406.35 425.24 436.89 452.12 467.37 486.30 508.10 511.63 538.45 541.17 555.92 582.75 585.45 600.17 627.03 629.72 644.46 682.41 686.23 710.89 713.36 718.20 758.31 762.33 765.28 777.21 790.00 791.51 821.50 839.34 841.14 849.42 880.47 883.58 908.27 FedEx International Economy® ** * * FedEx International First® $ 184.00 206.48 230.84 258.16 278.59 302.01 325.42 349.48 369.62 371.93 372.18 375.43 440.25 464.47 487.19 501.53 521.61 538.30 556.67 570.24 571.60 571.85 572.10 572.35 577.24 674.90 719.76 724.25 742.23 753.89 778.03 780.46 820.86 824.91 845.57 860.49 878.19 903.45 921.77 939.31 957.21 970.36 1,014.89 1,019.35 1,020.67 1,046.80 1,059.50 1,096.84 1,100.58 1,118.46 1,151.05 1,154.33 127.80 148.00 150.85 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,127.81 1,141.08 1,156.36 1,171.64 1,186.92 1,202.20 1,248.62 1,253.27 1,281.19 1,284.00 1,312.92 1,385.00 1,392.21 1,392.94 1,393.24 1,393.84 1,405.68 1,422.41 1,440.44 1,457.09 1,459.37 1,504.69 1,509.23 1,541.52 1,544.76 1,575.65 1,578.75 1,596.88 1,626.91 1,629.92 1,648.71 1,650.59 1,668.63 1,670.45 1,670.86 1,671.16 1,676.35 1,681.44 1,701.61 1,703.63 1,704.29 1,717.13 1,726.66 1,727.63 1,727.94 1,728.24 1,728.57 1,731.00 FedEx International Ìèßåèßêïô $ 910.75 921.80 941.01 960.22 979.43 998.64 1,029.94 1,033.07 1,090.95 1,096.74 1,097.86 1,120.11 1,124.85 1,125.34 1,125.64 1,125.93 1,126.26 1,126.95 1,140.71 1,206.84 1,213.46 1,216.47 1,276.38 1,282.38 1,282.98 1,285.41 1,286.75 1,313.55 1,369.82 1,375.47 1,377.86 1,425.62 1,430.41 1,430.89 1,432.89 1,472.48 1,476.45 1,477.94 1,482.65 1,486.83 1,570.36 1,584.38 1,602.21 1,604.00 1,604.25 1,604.50 1,604.75 1,605.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,176.81 1,190.08 1,205.36 1,220.64 1,235.92 1,251.20 1,297.62 1,302.27 1,330.19 1,333.00 1,361.92 1,434.00 1,441.21 1,441.94 1,442.24 1,442.84 1,454.68 1,471.41 1,489.44 1,506.09 1,508.37 1,553.69 1,558.23 1,590.52 1,593.76 1,624.65 1,627.75 1,645.88 1,675.91 1,678.92 1,697.71 1,699.59 1,717.63 1,719.45 1,719.86 1,720.16 1,725.35 1,730.44 1,750.61 1,752.63 1,753.29 1,766.13 1,775.66 1,776.63 1,776.94 1,777.24 1,777.57 1,780.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 326.68 528.49 14.85 9.44 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 95 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone J: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Australia • Guam • Indonesia • Macau SAR, China • Malaysia • New Zealand • Singapore • Thailand • Vietnam Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 200.72 240.53 291.45 335.84 380.22 422.67 466.34 517.35 550.09 572.51 574.76 581.21 710.16 756.14 780.94 795.18 826.50 853.07 897.15 910.99 915.46 915.91 916.16 916.51 923.42 1,061.60 1,084.83 1,108.03 1,169.33 1,180.46 1,182.70 1,227.38 1,231.85 1,247.14 1,270.30 1,293.49 1,335.33 1,339.85 1,389.21 1,412.85 1,443.42 1,457.12 1,476.42 1,479.31 1,536.93 1,575.90 1,579.82 1,587.04 1,631.81 1,688.94 1,694.66 1,696.12 FedEx International Ìèßåèßêïô 113.35 126.95 152.80 $ $ 138.05 173.95 206.21 236.49 262.47 300.59 321.33 366.35 389.21 429.70 435.14 475.47 500.41 526.82 529.47 557.02 592.46 627.86 640.31 644.59 678.40 731.16 736.99 752.07 753.58 753.89 759.88 809.61 828.46 848.47 850.48 865.87 869.90 904.36 956.18 961.38 969.56 971.61 1,012.32 1,016.40 1,016.81 1,019.42 1,071.28 1,091.56 1,097.89 1,098.53 1,101.31 1,156.56 1,173.60 1,199.25 1,201.83 1,219.79 FedEx International Economy® ** * * FedEx International First® $ 249.72 289.53 340.45 384.84 429.22 471.67 515.34 566.35 599.09 621.51 623.76 630.21 759.16 805.14 829.94 844.18 875.50 902.07 946.15 959.99 964.46 964.91 965.16 965.51 972.42 1,110.60 1,133.83 1,157.03 1,218.33 1,229.46 1,231.70 1,276.38 1,280.85 1,296.14 1,319.30 1,342.49 1,384.33 1,388.85 1,438.21 1,461.85 1,492.42 1,506.12 1,525.42 1,528.31 1,585.93 1,624.90 1,628.82 1,636.04 1,680.81 1,737.94 1,743.66 1,745.12 162.35 175.95 201.80 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,725.03 1,743.65 1,773.82 1,803.99 1,834.16 1,864.33 1,867.36 1,876.13 1,918.88 1,923.17 1,927.28 2,007.02 2,015.01 2,015.81 2,018.82 2,078.72 2,084.71 2,140.80 2,146.42 2,151.15 2,245.59 2,255.04 2,255.99 2,274.94 2,287.13 2,340.32 2,345.65 2,395.47 2,400.47 2,402.91 2,451.41 2,465.25 2,466.64 2,467.40 2,469.41 2,509.61 2,513.64 2,570.12 2,598.61 2,601.46 2,601.76 2,604.15 2,651.95 2,656.76 2,721.12 2,727.57 2,730.20 2,780.00 FedEx International Ìèßåèßêïô $ 1,221.60 1,221.98 1,229.18 1,236.38 1,243.58 1,250.78 1,291.48 1,346.06 1,351.54 1,386.98 1,390.54 1,392.48 1,392.74 1,393.06 1,399.42 1,526.47 1,539.18 1,540.49 1,548.86 1,566.07 1,567.80 1,587.84 1,589.86 1,622.54 1,684.41 1,690.60 1,691.23 1,695.70 1,757.79 1,764.01 1,764.64 1,764.90 1,765.18 1,765.46 1,768.27 1,771.25 1,771.55 1,771.81 1,772.06 1,776.18 1,850.47 1,864.47 1,865.88 1,872.58 1,873.25 1,873.50 1,873.75 1,874.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,774.03 1,792.65 1,822.82 1,852.99 1,883.16 1,913.33 1,916.36 1,925.13 1,967.88 1,972.17 1,976.28 2,056.02 2,064.01 2,064.81 2,067.82 2,127.72 2,133.71 2,189.80 2,195.42 2,200.15 2,294.59 2,304.04 2,304.99 2,323.94 2,336.13 2,389.32 2,394.65 2,444.47 2,449.47 2,451.91 2,500.41 2,514.25 2,515.64 2,516.40 2,518.41 2,558.61 2,562.64 2,619.12 2,647.61 2,650.46 2,650.76 2,653.15 2,700.95 2,705.76 2,770.12 2,776.57 2,779.20 2,829.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)3 581.46 923.67 26.43 16.49 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 96 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone K: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • Bahrain • Brunei • Cyprus • Egypt • Israel • Jordan • Kuwait • Oman • Palestine Autonomous • Qatar • Saudi Arabia • Syria 2 • Turkey • United Arab Emirates Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 3 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 128.11 151.75 177.04 202.38 227.42 252.11 277.21 298.84 321.17 333.85 335.12 337.93 394.09 411.02 436.11 450.66 457.36 479.82 497.58 499.37 505.29 505.89 506.14 506.39 510.05 583.17 597.06 610.87 636.71 650.41 652.15 686.83 690.30 691.55 704.79 718.08 731.31 746.02 759.29 781.94 795.36 815.81 822.97 835.39 836.84 860.76 863.16 876.34 889.48 902.65 924.19 928.67 FedEx International Ìèßåèßêïô 79.00 91.90 115.90 $ $ 111.31 133.91 155.93 181.67 200.32 226.18 248.82 263.19 282.81 308.25 317.27 328.08 346.96 368.71 383.87 389.21 403.28 414.32 459.61 464.14 478.55 480.00 490.58 491.64 495.19 522.79 525.56 557.37 560.56 575.12 594.08 595.99 611.18 619.18 655.81 659.48 660.49 680.68 682.70 693.21 710.00 725.38 726.92 728.06 750.74 772.57 774.77 786.63 798.04 833.75 837.33 839.76 FedEx International Economy® ** * * FedEx International First® $ 177.11 200.75 226.04 251.38 276.42 301.11 326.21 347.84 370.17 382.85 384.12 386.93 443.09 460.02 485.11 499.66 506.36 528.82 546.58 548.37 554.29 554.89 555.14 555.39 559.05 632.17 646.06 659.87 685.71 699.41 701.15 735.83 739.30 740.55 753.79 767.08 780.31 795.02 808.29 830.94 844.36 864.81 871.97 884.39 885.84 909.76 912.16 925.34 938.48 951.65 973.19 977.67 128.00 140.90 164.90 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 945.31 954.75 972.62 990.49 1,008.36 1,026.23 1,028.06 1,032.86 1,044.95 1,076.26 1,079.40 1,096.65 1,118.67 1,152.88 1,158.38 1,158.93 1,162.46 1,179.74 1,188.55 1,228.79 1,232.82 1,233.23 1,240.73 1,241.49 1,242.75 1,267.69 1,280.02 1,281.26 1,283.26 1,323.12 1,327.11 1,327.53 1,327.82 1,328.12 1,328.49 1,328.83 1,335.54 1,342.25 1,374.89 1,381.73 1,394.14 1,395.40 1,407.94 1,409.20 1,409.45 1,410.81 1,434.55 1,456.00 FedEx International Ìèßåèßêïô $ 840.07 840.86 856.65 872.44 888.23 904.02 926.48 941.29 1,006.59 1,013.13 1,013.79 1,014.04 1,014.38 1,014.68 1,014.97 1,017.27 1,019.76 1,069.32 1,074.28 1,119.79 1,124.35 1,124.81 1,125.13 1,125.40 1,125.72 1,126.01 1,126.26 1,126.61 1,126.91 1,127.52 1,139.69 1,162.72 1,165.03 1,186.50 1,188.65 1,190.89 1,214.25 1,218.75 1,219.21 1,219.46 1,220.55 1,241.03 1,266.33 1,268.86 1,269.14 1,270.87 1,272.12 1,296.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 994.31 1,003.75 1,021.62 1,039.49 1,057.36 1,075.23 1,077.06 1,081.86 1,093.95 1,125.26 1,128.40 1,145.65 1,167.67 1,201.88 1,207.38 1,207.93 1,211.46 1,228.74 1,237.55 1,277.79 1,281.82 1,282.23 1,289.73 1,290.49 1,291.75 1,316.69 1,329.02 1,330.26 1,332.26 1,372.12 1,376.11 1,376.53 1,376.82 1,377.12 1,377.49 1,377.83 1,384.54 1,391.25 1,423.89 1,430.73 1,443.14 1,444.40 1,456.94 1,458.20 1,458.45 1,459.81 1,483.55 1,505.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 338.18 510.30 15.37 9.11 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 97 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéÜèåãðåäÛÈÑÏßãæåèê1 Use these rates when shipping inbound to the U.S. For shipments from: • Argentina • Belize • Bolivia • Brazil • Chile • Colombia • Costa Rica • Ecuador • El Salvador • French Guiana • Guatemala • Guyana • Honduras • Nicaragua • Panama • Paraguay • Peru • Suriname • Uruguay • Venezuela Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 187.48 225.78 282.95 328.78 358.99 399.07 448.94 496.98 539.74 586.41 591.08 595.79 689.87 704.15 737.66 787.33 808.49 837.10 862.15 867.26 923.73 929.38 929.96 930.21 934.58 1,021.97 1,062.55 1,066.62 1,129.98 1,136.32 1,136.96 1,138.73 1,173.79 1,211.10 1,257.71 1,262.38 1,263.44 1,284.54 1,302.35 1,334.43 1,356.79 1,383.07 1,405.80 1,408.08 1,436.20 1,484.09 1,488.88 1,491.10 1,535.32 1,606.97 1,614.15 1,619.29 FedEx International Ìèßåèßêïô 100.70 119.15 150.30 $ $ 182.01 219.20 254.70 295.96 348.53 387.44 404.11 460.19 523.99 568.79 573.27 575.25 614.68 633.82 701.88 750.68 784.94 812.71 815.49 816.71 841.11 844.92 893.71 903.11 904.05 907.64 979.32 1,010.26 1,019.62 1,022.82 1,023.40 1,023.65 1,027.40 1,101.12 1,108.50 1,109.24 1,111.49 1,156.33 1,160.93 1,161.39 1,162.48 1,184.17 1,260.18 1,267.81 1,269.54 1,271.37 1,271.66 1,276.39 1,281.07 1,282.94 1,305.88 1,336.89 FedEx International Economy® ** * * FedEx International First® $ 236.48 274.78 331.95 377.78 407.99 448.07 497.94 545.98 588.74 635.41 640.08 644.79 738.87 753.15 786.66 836.33 857.49 886.10 911.15 916.26 972.73 978.38 978.96 979.21 983.58 1,070.97 1,111.55 1,115.62 1,178.98 1,185.32 1,185.96 1,187.73 1,222.79 1,260.10 1,306.71 1,311.38 1,312.44 1,333.54 1,351.35 1,383.43 1,405.79 1,432.07 1,454.80 1,457.08 1,485.20 1,533.09 1,537.88 1,540.10 1,584.32 1,655.97 1,663.15 1,668.29 149.70 168.15 199.30 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,721.84 1,732.14 1,733.17 1,734.20 1,735.23 1,736.26 1,745.46 1,746.56 1,768.46 1,808.26 1,812.24 1,869.98 1,914.58 1,919.04 1,919.50 1,921.68 1,929.95 1,963.29 2,002.55 2,026.37 2,068.23 2,072.42 2,112.42 2,116.42 2,122.06 2,219.76 2,283.46 2,289.84 2,291.19 2,318.11 2,336.88 2,371.03 2,413.83 2,418.12 2,418.55 2,418.80 2,421.91 2,483.10 2,489.24 2,493.91 2,494.38 2,498.99 2,591.04 2,631.99 2,636.09 2,636.50 2,636.75 2,637.00 FedEx International Ìèßåèßêïô $ 1,395.87 1,412.77 1,450.30 1,487.83 1,525.36 1,562.89 1,668.46 1,679.02 1,680.08 1,680.33 1,680.58 1,680.83 1,681.08 1,681.35 1,682.20 1,699.20 1,737.69 1,764.75 1,802.52 1,806.31 1,806.70 1,806.96 1,807.21 1,807.46 1,810.29 1,866.66 1,911.00 1,915.44 1,946.35 2,068.25 2,080.45 2,083.21 2,083.49 2,083.75 2,084.00 2,084.25 2,084.50 2,084.76 2,085.01 2,085.27 2,085.52 2,085.78 2,086.03 2,086.29 2,086.69 2,094.52 2,240.78 2,560.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,770.84 1,781.14 1,782.17 1,783.20 1,784.23 1,785.26 1,794.46 1,795.56 1,817.46 1,857.26 1,861.24 1,918.98 1,963.58 1,968.04 1,968.50 1,970.68 1,978.95 2,012.29 2,051.55 2,075.37 2,117.23 2,121.42 2,161.42 2,165.42 2,171.06 2,268.76 2,332.46 2,338.84 2,340.19 2,367.11 2,385.88 2,420.03 2,462.83 2,467.12 2,467.55 2,467.80 2,470.91 2,532.10 2,538.24 2,542.91 2,543.38 2,547.99 2,640.04 2,680.99 2,685.09 2,685.50 2,685.75 2,686.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)3 596.04 934.83 27.09 16.69 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 98 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone M: U.S. import 1 Use these rates when shipping inbound to the U.S. Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 Service suspended as of publication date. For updates call 1.800.463.3339 and say “international services.” 3 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. For shipments from: • Afghanistan • Albania • Algeria • American Samoa • Angola • Armenia • Azerbaijan • Belarus • Benin • Bosnia-Herzegovina • Botswana • Burkina Faso • Burundi • Cambodia • Cameroon • Cape Verde • Central African Republic2 • Chad • Congo • Cook Islands • Croatia • Democratic Republic of Congo • Djibouti • East Timor • Equatorial Guinea 2 • Eritrea • Ethiopia • Fiji • French Polynesia • Gabon • Gambia • Georgia • Ghana • Guinea • Guinea-Bissau 2 • Iraq • Ivory Coast • Kazakhstan • Kenya • Kyrgyzstan • Laos • Lesotho • Liberia • Libya • Macedonia • Madagascar • Malawi • Mali • Marshall Islands • Mauritania • Mauritius • Micronesia • Moldova • Mongolia • Montenegro • Morocco • Mozambique • Namibia • New Caledonia • Niger • Nigeria • Palau • Papua New Guinea • Reunion Island • Rwanda • Saipan • Samoa • Senegal • Serbia • Seychelles • Sierra Leone 2 • Swaziland • Tanzania • Togo • Tonga • Tunisia • Turkmenistan 2 • Uganda • Ukraine • Uzbekistan • Vanuatu • Wallis and Futuna • Zambia • Zimbabwe $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 124.96 144.16 163.86 183.21 201.18 221.82 242.33 262.81 283.34 298.33 299.83 302.78 361.78 388.88 408.96 429.86 440.14 468.42 488.26 509.97 522.40 523.65 523.90 524.15 528.08 606.68 634.73 650.66 674.16 684.98 687.80 714.38 718.05 746.62 762.02 785.56 787.92 802.65 825.10 832.05 849.99 861.50 876.21 878.81 930.59 937.26 938.47 962.05 964.42 979.16 996.33 1,027.48 FedEx International Ìèßåèßêïô 72.00 85.90 88.35 $ $ 102.79 118.55 134.80 150.65 165.52 185.93 203.14 220.35 237.54 254.52 270.28 271.86 303.27 319.77 336.27 353.94 368.92 385.26 401.60 419.49 434.24 450.56 475.50 478.75 494.75 508.91 523.02 545.54 559.91 574.26 577.57 587.51 607.58 625.89 635.81 636.99 660.41 672.72 685.02 697.36 712.33 721.95 734.26 746.56 761.75 763.28 771.40 790.77 792.72 804.78 845.07 849.11 FedEx International Economy® ** * * FedEx International First® $ 173.96 193.16 212.86 232.21 250.18 270.82 291.33 311.81 332.34 347.33 348.83 351.78 410.78 437.88 457.96 478.86 489.14 517.42 537.26 558.97 571.40 572.65 572.90 573.15 577.08 655.68 683.73 699.66 723.16 733.98 736.80 763.38 767.05 795.62 811.02 834.56 836.92 851.65 874.10 881.05 898.99 910.50 925.21 927.81 979.59 986.26 987.47 1,011.05 1,013.42 1,028.16 1,045.33 1,076.48 121.00 134.90 137.35 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,030.61 1,072.75 1,083.68 1,094.61 1,105.54 1,116.47 1,171.71 1,189.42 1,195.80 1,211.97 1,213.61 1,234.41 1,236.50 1,258.25 1,301.17 1,331.32 1,341.37 1,354.40 1,355.72 1,356.62 1,374.12 1,393.54 1,441.74 1,486.31 1,503.01 1,504.68 1,505.00 1,508.03 1,549.99 1,554.20 1,554.64 1,557.51 1,599.52 1,603.73 1,618.33 1,636.63 1,654.96 1,695.28 1,699.33 1,699.74 1,700.46 1,714.65 1,729.74 1,731.26 1,732.34 1,753.57 1,762.14 1,763.00 FedEx International Ìèßåèßêïô $ 863.52 877.80 892.20 906.60 921.00 935.40 937.23 973.26 991.01 992.81 1,003.41 1,005.93 1,056.18 1,074.88 1,076.78 1,079.03 1,097.58 1,107.78 1,148.72 1,152.83 1,153.65 1,169.68 1,184.56 1,188.29 1,202.60 1,227.40 1,237.09 1,239.32 1,269.63 1,278.14 1,291.52 1,304.86 1,330.73 1,343.62 1,344.91 1,358.29 1,373.44 1,398.11 1,421.90 1,444.91 1,447.22 1,460.78 1,462.15 1,475.66 1,477.02 1,477.31 1,478.77 1,506.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,079.61 1,121.75 1,132.68 1,143.61 1,154.54 1,165.47 1,220.71 1,238.42 1,244.80 1,260.97 1,262.61 1,283.41 1,285.50 1,307.25 1,350.17 1,380.32 1,390.37 1,403.40 1,404.72 1,405.62 1,423.12 1,442.54 1,490.74 1,535.31 1,552.01 1,553.68 1,554.00 1,557.03 1,598.99 1,603.20 1,603.64 1,606.51 1,648.52 1,652.73 1,667.33 1,685.63 1,703.96 1,744.28 1,748.33 1,748.74 1,749.46 1,763.65 1,778.74 1,780.26 1,781.34 1,802.57 1,811.14 1,812.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 303.03 528.33 13.77 9.43 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 99 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone N: U.S. import 1 Use these rates when shipping inbound to the U.S. For shipments from: • China 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 153.66 179.02 202.03 225.01 244.73 264.46 295.98 310.45 330.13 345.03 346.53 349.65 411.95 425.32 441.40 454.69 461.66 482.58 508.80 515.13 520.59 521.14 521.39 521.64 525.31 598.67 620.50 636.35 647.59 661.13 674.68 688.20 701.76 715.31 728.85 742.41 765.24 772.32 783.01 796.55 810.15 823.69 837.21 846.82 848.30 877.84 891.42 893.09 926.40 932.02 933.72 967.35 FedEx International Ìèßåèßêïô 96.10 104.40 135.00 $ $ 111.51 129.79 146.44 164.44 178.83 194.68 214.71 224.93 243.02 256.56 259.58 275.00 288.29 300.17 309.88 326.66 333.42 344.13 366.75 369.02 370.36 396.94 415.43 417.28 418.21 436.31 465.47 468.57 468.88 472.58 473.92 500.50 503.49 504.56 525.87 541.47 543.03 569.81 572.49 577.45 611.75 615.19 615.54 616.44 616.69 619.31 638.87 652.21 653.55 658.53 670.64 680.63 FedEx International Economy® ** * * FedEx International First® $ 202.66 228.02 251.03 274.01 293.73 313.46 344.98 359.45 379.13 394.03 395.53 398.65 460.95 474.32 490.40 503.69 510.66 531.58 557.80 564.13 569.59 570.14 570.39 570.64 574.31 647.67 669.50 685.35 696.59 710.13 723.68 737.20 750.76 764.31 777.85 791.41 814.24 821.32 832.01 845.55 859.15 872.69 886.21 895.82 897.30 926.84 940.42 942.09 975.40 981.02 982.72 1,016.35 145.10 153.40 184.00 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 981.06 986.20 999.74 1,013.28 1,026.82 1,040.36 1,052.34 1,053.55 1,077.27 1,079.65 1,092.99 1,131.35 1,138.30 1,139.00 1,140.78 1,175.84 1,209.85 1,213.27 1,240.18 1,242.88 1,244.09 1,268.14 1,281.62 1,333.91 1,360.94 1,363.65 1,364.31 1,377.38 1,378.70 1,398.02 1,399.97 1,413.26 1,438.74 1,441.31 1,441.61 1,441.91 1,443.77 1,480.90 1,484.69 1,493.21 1,516.25 1,518.56 1,528.74 1,530.31 1,531.01 1,531.92 1,550.08 1,643.00 FedEx International Ìèßåèßêïô $ 708.75 711.57 715.96 720.35 724.74 729.13 756.92 782.80 785.39 801.83 806.50 834.44 837.24 852.89 854.46 863.00 888.96 894.16 894.68 895.36 908.55 947.08 953.49 954.14 954.39 955.74 982.73 991.88 992.96 1,014.39 1,016.54 1,036.96 1,055.64 1,069.51 1,070.92 1,071.22 1,071.58 1,075.59 1,076.35 1,082.25 1,124.74 1,142.42 1,161.36 1,163.26 1,163.57 1,168.27 1,168.75 1,169.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,030.06 1,035.20 1,048.74 1,062.28 1,075.82 1,089.36 1,101.34 1,102.55 1,126.27 1,128.65 1,141.99 1,180.35 1,187.30 1,188.00 1,189.78 1,224.84 1,258.85 1,262.27 1,289.18 1,291.88 1,293.09 1,317.14 1,330.62 1,382.91 1,409.94 1,412.65 1,413.31 1,426.38 1,427.70 1,447.02 1,448.97 1,462.26 1,487.74 1,490.31 1,490.61 1,490.91 1,492.77 1,529.90 1,533.69 1,542.21 1,565.25 1,567.56 1,577.74 1,579.31 1,580.01 1,580.92 1,599.08 1,692.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 349.90 525.56 15.90 9.39 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 100 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX International package rates from zone O: U.S. import1 Use these rates when shipping inbound to the U.S. For shipments from: • Bangladesh • Bhutan • India • Maldives, Republic of • Nepal • Pakistan • Sri Lanka Not all services are available from all countries/territories. See pp. 25–28 for the services available from your origin. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 lb. lbs. FedEx® Envelope up to 8 oz. FedEx® Ì×á 1 2 lb. lbs. $ 125.50 149.71 172.25 194.01 214.32 234.52 254.41 273.23 293.16 305.19 306.40 308.97 360.26 378.04 393.16 416.57 432.42 442.36 465.69 482.35 494.34 495.54 495.79 496.04 500.10 581.29 598.86 607.49 625.04 641.50 657.06 672.60 710.56 714.36 729.43 743.14 750.33 774.61 797.93 809.11 829.19 831.93 884.31 889.56 891.21 906.62 908.17 927.99 929.99 968.66 984.12 994.00 FedEx International Ìèßåèßêïô 75.45 85.35 110.35 $ $ 109.08 130.03 146.77 168.47 182.57 203.59 220.88 232.76 249.79 270.04 291.81 299.97 312.90 329.57 341.51 357.09 363.05 392.95 395.96 422.05 428.38 446.72 448.57 471.51 485.53 500.08 512.42 540.67 554.61 557.22 583.64 593.19 620.56 623.31 645.35 650.15 666.46 677.68 691.47 692.87 718.56 732.01 745.44 752.94 772.62 825.62 830.93 833.78 834.60 835.49 852.95 869.75 FedEx International Economy® ** * * FedEx International First® $ 174.50 198.71 221.25 243.01 263.32 283.52 303.41 322.23 342.16 354.19 355.40 357.97 409.26 427.04 442.16 465.57 481.42 491.36 514.69 531.35 543.34 544.54 544.79 545.04 549.10 630.29 647.86 656.49 674.04 690.50 706.06 721.60 759.56 763.36 778.43 792.14 799.33 823.61 846.93 858.11 878.19 880.93 933.31 938.56 940.21 955.62 957.17 976.99 978.99 1,017.66 1,033.12 1,043.00 124.45 134.35 159.35 $ Sh i p m e n t s i n a l l o t h e r p a c k a g i n g / m a x i m u m w e i g h t i n l b s . $ 1,005.55 1,044.74 1,054.16 1,063.58 1,073.00 1,082.42 1,083.37 1,100.49 1,141.78 1,145.91 1,163.44 1,185.53 1,205.58 1,213.29 1,241.08 1,260.98 1,262.98 1,263.27 1,264.78 1,294.82 1,308.33 1,341.78 1,374.29 1,377.55 1,383.68 1,386.37 1,391.14 1,392.42 1,417.76 1,420.31 1,451.89 1,496.09 1,508.69 1,517.71 1,518.62 1,518.93 1,519.22 1,521.21 1,546.80 1,549.36 1,550.84 1,569.27 1,571.12 1,571.41 1,571.69 1,573.54 1,610.23 1,654.00 FedEx International Ìèßåèßêïô $ 871.46 893.28 906.76 920.24 933.72 947.20 949.77 1,000.98 1,006.11 1,006.63 1,007.68 1,028.26 1,065.53 1,090.12 1,092.59 1,098.86 1,099.49 1,100.11 1,112.10 1,114.58 1,164.04 1,188.87 1,207.05 1,226.19 1,228.12 1,228.54 1,230.35 1,266.41 1,276.75 1,277.79 1,279.47 1,283.64 1,289.15 1,320.17 1,356.99 1,373.09 1,374.71 1,375.00 1,375.71 1,389.77 1,407.85 1,420.57 1,461.27 1,465.35 1,465.77 1,466.64 1,484.00 1,495.00 FedEx International Economy® 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs. Weight $ 1,054.55 1,093.74 1,103.16 1,112.58 1,122.00 1,131.42 1,132.37 1,149.49 1,190.78 1,194.91 1,212.44 1,234.53 1,254.58 1,262.29 1,290.08 1,309.98 1,311.98 1,312.27 1,313.78 1,343.82 1,357.33 1,390.78 1,423.29 1,426.55 1,432.68 1,435.37 1,440.14 1,441.42 1,466.76 1,469.31 1,500.89 1,545.09 1,557.69 1,566.71 1,567.62 1,567.93 1,568.22 1,570.21 1,595.80 1,598.36 1,599.84 1,618.27 1,620.12 1,620.41 1,620.69 1,622.54 1,659.23 1,703.00 FedEx International First® 101–150 For FedEx Express Multiweight® per-pound rates, see p. 102. ÂÛÚÁîáݾåî and ÂÛÚÁî"áݾåî rates These boxes can only be used with FedEx International Priority service. ¾×éÛè×êÛ Additional per-pound rate (if applicable)2 309.22 500.35 14.06 8.93 $ $ÂÛÚÁîôáݾåîâØé ÂÛÚÁîô"áݾåî"#âØé 101 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÅäêÛèä×êßåä×âæ×Ùá×ÝÛè×êÛéÜèåãðåäÛÌÑÏßãæåèê 1 Use these rates when shipping inbound to the U.S. For shipments from: • Taiwan, China 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by the number of pounds (1–5) greater than the limit and add it to the base rate. Note: For shipments that exceed the weight limit by more than 5 pounds, the corresponding FedEx International Priority standard list rate applies. * Based on the package weight, the corresponding rate applies. ** One-pound rate applies. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ FedEx International Economy® Multiply by total shipment weight. A 5.33 5.19 $ C 5.71 5.48 $ D 9.91 9.55 $ E 18.61 17.57 $ F 12.67 12.21 $ G 11.17 10.77 $ H 13.09 12.62 $ I 10.17 9.80 $ J 16.05 15.47 $ K 18.74 17.69 $ È 12.96 12.62 $ M 25.60 24.17 $ N 15.06 14.37 $ O 11.69 11.39 $ Ì 14.95 14.41 $ ZONES Weight 100–999 lbs. 1,000+ lbs. ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïô Multiply by total shipment weight. A 6.68 6.44 $ C 6.77 6.53 $ D 12.27 11.83 $ E 23.09 21.80 $ F 14.33 13.81 $ G 13.48 12.99 $ H 15.02 14.48 $ I 13.03 12.56 $ J 17.31 16.69 $ K 27.80 26.24 $ È 14.56 14.18 $ M 26.37 24.89 $ N 17.63 16.82 $ O 16.43 16.00 $ Ì 16.54 15.94 $ ZONES Weight 100–999 lbs. 1,000+ lbs. FedEx International First® Multiply by total shipment weight. A 7.17 6.88 $ C 7.26 6.97 $ D 12.76 12.25 $ E 23.58 22.17 $ F 14.82 14.23 $ G 13.97 13.41 $ H 15.51 14.89 $ I 13.52 12.98 $ J 17.80 17.09 $ K 28.29 26.59 $ È 15.05 14.60 $ M 26.86 25.25 $ N 18.12 17.21 $ O 16.92 16.41 $ Ì 17.03 16.35 $ ZONES Weight 100–999 lbs. 1,000+ lbs. 102 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Express Multiweight® rates: U.S. import1 Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 103 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx International Next Flight rates U.S. outbound rates for many of the key destinations FedEx International Next Flight serves are listed here. FedEx International Next Flight serves more than 220 countries and territories: If your destination is not listed, call 1.800.974.7333 for rate information. To calculate your rate: 1. Determine the U.S. or Puerto Rico origin zone (A through D) for your shipment using the table below. Call 1.800.974.7333 to verify which zone applies to your origin ZIP code. 2. See the appropriate rate table for your shipment’s destination region (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin America, Canada). Rates shown are based on a 1-lb. package. This includes both document and nondocument shipments. 3. Note any additional charges or fees that may apply from the chart on p. 104. New York A Miami B Boston; Chicago; Houston; Los Angeles; C San Francisco; and Washington, D.C. All other cities (including cities in Puerto Rico) D ËèßÝßäÙßêßÛéÑÏ×äÚÌëÛèêåÎßÙåZONE 1 FedEx® International Next Flight rates: U.S. export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service. 1 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. U.S. to Europe $$$ $ ¾C DA ORIGIN ZONES 1 Destination Amsterdam 365 365 464 568 Athens 378 378 470 576 Barcelona 378 378 470 576 Berlin 432 432 556 587 Brussels 365 365 464 568 Budapest 482 482 501 587 Copenhagen 378 378 470 576 Dublin 421 421 470 519 Dusseldorf 432 454 556 587 Frankfurt 365 365 464 568 Geneva 365 365 464 568 Hamburg 432 454 556 587 Helsinki 378 378 470 576 Lisbon 378 378 470 576 London 241 241 241 489 Madrid 365 365 464 568 Manchester 427 427 464 568 Milan 378 378 470 576 Moscow 514 514 525 612 Munich 432 454 556 587 Oslo 378 378 470 576 Paris 365 365 464 568 Prague 482 482 501 587 Rome 365 365 464 568 Stockholm 365 365 464 568 Vienna 440 440 464 568 Warsaw 482 482 501 587 Zurich 365 365 464 568 U.S. to Caribbean $$$ $ ¾C DA ORIGIN ZONES 1 Destination Aruba 396 312 452 525 Bahamas 396 312 452 525 Barbados 396 312 452 525 Curaçao 396 312 452 525 Dominican Republic 396 312 452 525 Grand Cayman 396 312 452 525 Jamaica 396 312 452 525 Puerto Rico 396 312 452 525 Trinidad 396 312 452 525 U.S. to Asia and Australia $$$ $ ¾C DA ORIGIN ZONES 1 Destination Auckland 402 402 427 440 Beijing 365 365 427 470 Delhi 402 402 427 440 Hong Kong SAR 408 408 476 494 Jakarta 440 440 507 507 Kuala Lumpur 440 440 489 507 Manila 402 402 427 440 Melbourne 440 440 464 476 Mumbai 402 402 427 440 Seoul 365 365 427 470 Singapore 408 408 476 494 Sydney 452 452 476 494 Taipei 402 402 427 440 Tokyo 408 408 476 494 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 104 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Additional charges and fees, and other information FedEx International Next Flight shipments require the FedEx International Next Flight Air Waybill, which the courier will bring to you to complete at time of pickup. Other export documentation may be required as well. FedEx International Broker Select and Hold at Location are not available. Special handling fees and other charges The following fees apply per shipment. Declared Value Charge1 $1.15 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater Delivery charge for additional document shipments destined for the same city $75 per additional document Electronic Export Information Filing Fee $10 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Weekend or Holiday Delivery Charge $75 Hand Carry Fee3ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä ÏæÛÙß×â¿ëéêåãé¿âÛ×è×äÙÛÂÛÛíÞÛä׿æâßÙרâÛ ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä Fuel Surcharge4 Variable 1 Applies to all shipments with a declared value for carriage of more than $100. 2 Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. 4 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/ en-us/shipping/fuel-surcharge.html for details. For FedEx International Next Flight service to/from Puerto Rico, the U.S. export fuel surcharge applies. Additional weight charges Charge after the first pound for shipments to European locations åêÞÛèêÞ×äÁ×éêÛèäÁëèåæÛ×äÚÈåäÚåä w"æÛèâØ Charge after the first pound for shipments to Africa, the Middle East and Eastern European locations1 $14.75 per lb. ¿Þ×èÝÛ×ÜêÛèêÞÛÜßèéêæåëäÚÜåèéÞßæãÛäêéêåÈåäÚåäw"æÛèâØ Charge after the first pound for shipments to Canadian locations $7.75 per lb. Charge after the first pound for shipments to Caribbean locations $9.75 per lb. Charge after the first pound for shipments to Asia, Central and South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments from Miami to Central and South American locations, and Mexico $10.25 per lb. 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Dangerous goods You cannot ship dangerous goods of any kind via FedEx International Next Flight service. Declared value For declared-value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions. Ì×ïãÛäêèÛéêèßÙêßåäé We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer. FedEx International Next Flight rates: U.S. export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service. 1 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. U.S. to Middle East and Africa $$$ $ ¾C DA ORIGIN ZONES 1 Destination Abidjan 457 457 494 519 Abu Dhabi 507 507 525 576 Accra 457 457 494 519 Alexandria 441 441 494 519 Amman 421 421 494 519 Bahrain 457 457 494 519 Beirut 457 457 494 519 Cairo 421 421 494 519 Cape Town 457 457 494 519 Casablanca 457 457 494 519 Dakar 457 457 494 519 Dubai 457 457 494 519 Istanbul 457 457 494 519 Johannesburg 421 421 494 519 Tel Aviv 421 421 494 519 U.S. to Canada $$$ $ ¾C DA ORIGIN ZONES 1 Destination Calgary 402 422 427 452 Montreal 346 346 383 494 Ottawa 402 422 427 452 Toronto 346 346 383 494 Vancouver 402 422 427 452 ÑÏêåÈ×êßä½ãÛèßÙ× $$$ $ ¾C DA ORIGIN ZONES 1 Destination Asuncion 408 318 482 544 Bogota 408 318 482 544 Buenos Aires 396 312 452 525 Caracas 408 318 482 544 Guayaquil 408 318 482 544 Lima 408 318 482 544 Mexico City 365 340 427 445 Montevideo 396 312 452 525 Panama City 396 312 452 525 Quito 408 318 482 544 Rio de Janeiro 396 312 452 525 Santiago 383 298 544 568 Sao Paulo 408 318 482 544 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 105 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx International Next Flight rates U.S. import rates for shipments from many of the key origins FedEx International Next Flight serves are listed here. If your origin is not listed, call 1.800.974.7333 for rate information. To calculate your rate: 1. Determine the U.S. or Puerto Rico destination zone (A through D) for your shipment using the table below. Call 1.800.974.7333 to verify which zone applies to your destination ZIP code. 2. See the appropriate rate table for your shipment’s origin region (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin America, Canada). Rates shown are based on a 1-lb. package. This includes both document and nondocument shipments. 3. Note any additional charges or fees that may apply from the chart on p. 106. New York A Miami B Boston; Chicago; Houston; Los Angeles; C San Francisco; and Washington, D.C. All other cities (including cities in Puerto Rico) D ÀÛéêßä×êßåäÙßêßÛéÑÏ×äÚÌëÛèêåÎßÙåZONE 2 FedEx International Next Flight rates: U.S. import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service. 1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. Europe to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Amsterdam 500 500 599 703 Athens 513 513 605 711 Barcelona 513 513 605 711 Berlin 567 567 691 722 Brussels 500 500 599 703 Budapest 617 617 636 722 Copenhagen 513 513 605 711 Dublin 556 556 605 654 Dusseldorf 567 589 691 722 Frankfurt 500 500 599 703 Geneva 500 500 599 703 Hamburg 567 589 691 722 Helsinki 513 513 605 711 Lisbon 513 513 605 711 London 376 376 376 624 Madrid 500 500 599 703 Manchester 562 562 599 703 Milan 513 513 605 711 Moscow 649 649 660 747 Munich 567 589 691 722 Oslo 513 513 605 711 Paris 500 500 599 703 Prague 617 617 636 722 Rome 500 500 599 703 Stockholm 500 500 599 703 Vienna 575 575 599 703 Warsaw 617 617 636 722 Zurich 500 500 599 703 Caribbean to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Aruba 531 447 587 660 Bahamas 531 447 587 660 Barbados 531 447 587 660 Curaçao 531 447 587 660 Dominican Republic 531 447 587 660 Grand Cayman 531 447 587 660 Jamaica 531 447 587 660 Puerto Rico 531 447 587 660 Trinidad 531 447 587 660 Asia and Australia to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Auckland 537 537 562 575 Beijing 500 500 562 605 Delhi 537 537 562 575 Hong Kong SAR 543 543 611 629 Jakarta 575 575 642 642 Kuala Lumpur 575 575 624 642 Manila 537 537 562 575 Melbourne 575 575 599 611 Mumbai 537 537 562 575 Seoul 500 500 562 605 Singapore 543 543 611 629 Sydney 587 587 611 629 Taipei 537 537 562 575 Tokyo 543 543 611 629 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 106 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Additional charges and fees, and other information FedEx International Next Flight shipments require the FedEx International Next Flight Air Waybill, which the courier will bring to the shipper to complete at time of pickup. Other export documentation may be required as well. FedEx International Broker Select and Hold at Location are not available. Special handling fees and other charges The following fees apply per shipment. Declared Value Charge1 $1.15 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater Delivery charge for additional document shipments destined for the same city $75 per additional document Special Handling Fee (when applicable)2 Starting at $2.90 per mile Weekend or Holiday Delivery Charge $75 Hand Carry Fee3ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä ÏæÛÙß×â¿ëéêåãé¿âÛ×è×äÙÛÂÛÛíÞÛä׿æâßÙרâÛ ÍëåêÛÚ×êêÞÛêßãÛåÜêè×äé×Ùêßåä Fuel Surcharge4 Variable 1 Applies to all shipments with a declared value for carriage of more than $100. 2 Applies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. 4 Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/ en-us/shipping/fuel-surcharge.html for details. For FedEx International Next Flight service to/from Puerto Rico, the U.S. export fuel surcharge applies. Additional charges and fees may apply. They vary depending on origin country or territory. Call 1.800.974.7333 for information. Additional weight charges Charge after the first pound for shipments from European locations åêÞÛèêÞ×äÁ×éêÛèäÁëèåæÛ×äÚÈåäÚåä w"æÛèâØ Charge after the first pound for shipments from Africa, the Middle East and Eastern European locations1 $14.75 per lb. ¿Þ×èÝÛ×ÜêÛèêÞÛÜßèéêæåëäÚÜåèéÞßæãÛäêéÜèåãÈåäÚåäw"æÛèâØ Charge after the first pound for shipments from Canadian locations $7.75 per lb. Charge after the first pound for shipments from Caribbean locations $9.75 per lb. Charge after the first pound for shipments from Asia, Central and South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments to Miami from Central and South American locations, and Mexico $10.25 per lb. 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Dangerous goods You cannot ship dangerous goods of any kind via FedEx International Next Flight service. Declared value For declared-value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions. Ì×ïãÛäêèÛéêèßÙêßåäé We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer. FedEx International Next Flight rates: U.S. import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service. 1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 Country/territory and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound. Middle East and Africa to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Abidjan 592 592 629 654 Abu Dhabi 642 642 660 711 Accra 592 592 629 654 Alexandria 576 576 629 654 Amman 556 556 629 654 Bahrain 592 592 629 654 Beirut 592 592 629 654 Cairo 556 556 629 654 Cape Town 592 592 629 654 Casablanca 592 592 629 654 Dakar 592 592 629 654 Dubai 592 592 629 654 Istanbul 592 592 629 654 Johannesburg 556 556 629 654 Tel Aviv 556 556 629 654 Canada to U.S. $$$ $ ¾C DA DESTINATION ZONES 2 Origin Calgary 537 557 562 587 Montreal 481 481 518 629 Ottawa 537 557 562 587 Toronto 481 481 518 629 Vancouver 537 557 562 587 È×êßä½ãÛèßÙ×êåÑÏ $$$ $ ¾C DA DESTINATION ZONES 2 Origin Asuncion 543 453 617 679 Bogota 543 453 617 679 Buenos Aires 531 447 587 660 Caracas 543 453 617 679 Guayaquil 543 453 617 679 Lima 543 453 617 679 Mexico City 500 475 562 580 Montevideo 531 447 587 660 Panama City 531 447 587 660 Quito 543 453 617 679 Rio de Janeiro 531 447 587 660 Santiago 518 433 679 703 Sao Paulo 543 453 617 679 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïôÂèÛßÝÞê Door-to-door rates Multiply by total shipment weight.2 6.52 6.06 443.95 $ A ¾ 6.93 6.48 443.95 $ C 7.30 6.83 472.05 $ D 12.33 11.53 744.75 $ E 25.71 23.78 1,552.90 $ F 11.50 10.75 796.40 $ G 12.12 11.33 781.00 $13.81 12.91 834.15 $ I 11.00 10.18 706.70 $ J 17.91 16.75 1,789.35 $ K 17.16 16.04 1,036.50 $ È 21.01 19.54 1,269.05 $ M 28.12 26.29 1,698.45 $ N 14.84 13.88 896.35 $ O 14.82 13.78 1,100.80 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 5.82 5.36 380.55 $ A ¾ 6.23 5.78 380.55 $ C 6.60 6.13 408.65 $ D 11.63 10.83 702.50 $ E 25.01 23.08 1,510.65 $ F 10.80 10.05 733.00 $ G 11.42 10.63 717.60 $13.11 12.21 791.85 $ I 10.30 9.48 643.30 $ J 17.21 16.05 1,683.65 $ K 16.46 15.34 994.20 $ È 20.31 18.84 1,226.75 $ M 27.42 25.59 1,656.20 $ N 14.14 13.18 854.10 $ O 14.12 13.08 1,037.40 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H 4.90 4.58 443.95 $ A ¾ 4.90 4.58 443.95 $ C 5.21 4.82 472.05 $ D 7.61 7.04 689.50 $ E 15.20 14.21 1,377.15 $ F 8.79 8.13 796.40 $ G 8.62 8.06 781.00 $8.58 7.94 777.35 $ I 7.80 7.29 706.70 $ J 11.85 10.90 1,789.35 $ K 10.91 10.20 988.45 $ È 13.93 13.03 1,262.10 $ M 16.42 15.19 1,487.70 $ N 8.76 8.19 793.70 $ O 12.15 11.36 1,100.80 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H FedEx International Economy® Freight Door-to-door rates Multiply by total shipment weight.2 4.20 3.88 380.55 $ A ¾ 4.20 3.88 380.55 $ C 4.51 4.12 408.65 $ D 6.91 6.34 626.05 $ E 14.50 13.51 1,313.70 $ F 8.09 7.43 733.00 $ G 7.92 7.36 717.60 $7.88 7.24 713.95 $ I 7.10 6.59 643.30 $ J 11.15 10.20 1,683.65 $ K 10.21 9.50 925.05 $ È 13.23 12.33 1,198.65 $ M 15.72 14.49 1,424.25 $ N 8.06 7.49 730.25 $ O 11.45 10.66 1,037.40 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge H Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 151–999 lbs. 1,000+ lbs. Weight $7.59 7.13 FedEx InternationalÌèßåèßêïôFreight 1 $5.52 5.11 FedEx InternationalEconomy® Freight 1 107 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX About these rate tables In the rate tables that follow: • Door-to-Door Rates refers to rates for shipments sent from sender door to recipient door. • Dropoff Rates refers to rates for shipments that are dropped off at an origin airport and delivered to the recipient’s door. • Hold-at-Location Rates refers to rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup. • Dropoff and Hold-at-Location Rates refers to rates for shipments that are dropped off at an origin airport and held at the destination airport for pickup. Call 1.800.332.0807 for available airport locations. ÏÞßæãÛäêéãåèÛêÞ×ä"âØéÌëÛèêåÎßÙå To determine the per-pound shipping charge for your express freight shipment, please refer to the table below. Multiply by total shipment weight. International express freight rates: U.S. export Use these rates when shipping outbound from the U.S. 1 For an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807. 2 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ÂÛÚÁîÅäêÛèä×êßåä×âÌèßåèßêïôÂèÛßÝÞê Door-to-door rates Multiply by total shipment weight.2 6.68 6.44 350.94 $ A C 6.77 6.53 408.91 $ D 12.27 11.83 741.11 $ E 23.09 21.80 1,394.64 $ F 14.33 13.81 865.53 $ G 13.48 12.99 814.19 $ H 15.02 14.48 907.21 $13.03 12.56 787.01 $ J 17.31 16.69 1,045.52 $ K 27.80 26.24 1,679.12 $ È 14.56 14.18 879.42 $ M 26.37 24.89 1,592.75 $ N 17.63 16.82 1,064.85 $ O 16.43 16.00 992.37 $ Ì 16.54 15.94 999.02 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 6.58 6.34 330.14 $ A C 6.67 6.43 402.87 $ D 12.17 11.73 735.07 $ E 22.99 21.70 1,388.60 $ F 14.23 13.71 859.49 $ G 13.38 12.89 808.15 $ H 14.87 14.33 898.15 $12.83 12.36 774.93 $ J 17.11 16.49 1,033.44 $ K 27.60 26.04 1,667.04 $ È 14.36 13.98 867.34 $ M 26.17 24.69 1,580.67 $ N 17.43 16.62 1,052.77 $ O 16.23 15.80 980.29 $ Ì 16.34 15.74 986.94 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I FedEx International Economy® Freight Door-to-door rates Multiply by total shipment weight.2 5.33 5.19 321.93 $ A C 5.71 5.48 344.88 $ D 9.91 9.55 598.56 $ E 18.61 17.57 1,124.04 $ F 12.67 12.21 765.27 $ G 11.17 10.77 674.67 $ H 13.09 12.62 790.64 $10.17 9.80 614.27 $ J 16.05 15.47 969.42 $ K 18.74 17.69 1,131.90 $ È 12.96 12.62 782.78 $ M 25.60 24.17 1,546.24 $ N 15.06 14.37 909.62 $ O 11.69 11.39 706.08 $ Ì 14.95 14.41 902.98 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I Dropoff rates, hold-at-location rates, and dropoff and hold-at-location rates Multiply by total shipment weight.2 5.23 5.09 306.65 $ A C 5.46 5.23 329.78 $ D 9.66 9.30 583.46 $ E 18.36 17.32 1,108.94 $ F 12.42 11.96 750.17 $ G 10.92 10.52 659.57 $ H 12.84 12.37 775.54 $9.92 9.55 599.17 $ J 15.80 15.22 954.32 $ K 18.49 17.44 1,116.80 $ È 12.71 12.37 767.68 $ M 25.35 23.92 1,531.14 $ N 14.81 14.12 894.52 $ O 11.44 11.14 690.98 $ Ì 14.70 14.16 887.88 $ ZONES Weight 151–999 lbs. 1,000+ lbs. Minimum charge I 108 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX About these rate tables In the rate tables that follow: • Door-to-Door Rates refers to rates for shipments sent from sender door to recipient door. • Dropoff Rates refers to rates for shipments that are dropped off at an origin airport and delivered to the recipient’s door. • Hold-at-Location Rates refers to rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup. • Dropoff and Hold-at-Location Rates refers to rates for shipments that are dropped off at an origin airport and held at the destination airport for pickup. Call 1.800.332.0807 for available airport locations. International express freight rates: U.S. import 1 Use these rates when shipping inbound to the U.S. 1 Note: Unless otherwise provided herein, the terms and conditions of the country/territory of origin apply to U.S. import shipments. 2 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 6.33 6.27 5.75 90.00 $ A C 7.12 7.05 6.47 90.00 $ D 12.20 12.08 11.08 90.00 $ F 11.36 11.25 10.32 90.00 $ G 11.99 11.87 10.89 90.00 $ H 13.70 13.56 12.44 90.00 $ J 17.84 17.66 16.20 90.00 $17.08 16.91 15.51 90.00 $ È 20.97 20.76 19.05 90.00 $ N2 14.74 14.59 13.39 90.00 $ O 14.72 14.57 13.37 90.00 $ ZONES Weight 0–99 lbs. 100–1,100 lbs. 1,101+ lbs. Minimum charge K ÂÛÚÁîÅäêÛèä×êßåä×âÌèÛãßëãô Multiply by total shipment weight. 109 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Determine FedEx International ÌèÛãßëãè×êÛé 1. Find the zone for your destination in the zone table at right. 2. Determine your total shipment weight (round up to the next-higher pound). 3. Multiply the per-pound rate shown in the rate table below by the total shipment weight. Australia Melbourne MEL J Sydney SYD Belgium Antwerp ANR D Brussels BRU Brazil Sao Paulo VCP L Canada Montreal YUL A Toronto YYZ Vancouver YVR China2 Beijing PEK N Guangzhou CAN Shanghai PVG Shenzhen SZX Colombia Bogota BOG L Denmark Copenhagen CPH H England (U.K.) Birmingham BHX D London LHR Manchester MAN Stansted STN France Bordeaux BOD D Lille LIL Lyon LYS Nantes NTE Paris CDG Germany Berlin TXL D Bremen BRE Cologne CGN Dresden DRS Dusseldorf DUS Frankfurt FRA Hamburg HAM Hanover HAJ Munich MUC Nuremberg NUE Stuttgart STR Destination City Airport Zone1 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country/territory; see pp. 120–121 for details. ÂÛÚÁîÅäêÛèä×êßåä×âÌèÛãßëã® zones and rates: U.S. export Hong Kong SAR, China Hong Kong SAR HKG F India Bengaluru BLR O Mumbai BOM New Delhi DEL Indonesia Jakarta CGK J Israel Tel Aviv TLV K Italy Milan MXP D Japan Nagoya NGO G Osaka KIX Tokyo NRT Korea, South Incheon ICN G Malaysia Kuala Lumpur KUL J Penang PEN Mexico Guadalajara GDL C Mexico City MEX Monterrey MTY Toluca TLC Netherlands (Holland) Amsterdam AMS D Eindhoven EIN Panama Panama City PTY L Philippines Manila MNL J Singapore Singapore SIN F Spain Barcelona BCN H Madrid MAD Sweden Stockholm ARN H Switzerland Basel BSL H Taiwan, China Taipei TPE F Thailand Bangkok BKK J United Arab Emirates Dubai DXB K Vietnam Hanoi HAN J Ho Chi Minh City SGN J Destination City Airport Zone1 Use these rates when shipping outbound from the U.S. For rate information on our other international air cargo services, including FedEx International Express Freight® and FedEx International Airport-to-Airport,SM call 1.877.398.5851.* * For more information on our international air cargo services, including the minimum charge that applies for FedEx International Express Freight shipments, see the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services. 1 Country/territory and zone alignments are subject to change without notice. 2 Destination surcharges may apply for FedEx International Premium shipments to China that contain dangerous goods. See the Dangerous Goods section in the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 lb. lbs. $8.76 9.42 9.90 10.19 10.46 10.65 11.25 11.58 11.76 11.92 12.54 12.75 12.81 13.27 13.28 13.62 13.73 13.87 14.22 14.32 14.84 14.88 14.94 15.34 15.52 16.26 16.66 17.11 17.15 17.48 18.09 18.10 18.21 18.32 18.66 18.94 19.22 19.52 20.17 20.19 20.45 20.57 21.04 21.34 21.36 21.83 21.92 21.93 21.94 21.95 $9.09 10.48 11.04 11.11 11.62 11.77 12.05 12.49 12.66 12.79 13.05 13.59 13.66 14.03 14.34 14.75 15.06 15.26 15.97 16.10 16.73 16.90 17.22 17.92 18.12 18.74 19.19 19.65 20.03 20.51 21.00 21.01 21.32 21.80 22.95 22.96 23.26 23.62 24.54 24.64 25.46 25.79 26.16 26.56 26.57 26.84 27.19 27.44 27.45 27.46 $9.91 11.33 11.94 12.32 12.75 12.87 13.21 13.68 13.86 14.00 14.28 14.42 14.59 14.74 14.95 15.22 15.39 15.55 16.36 16.45 17.32 17.79 18.36 19.13 19.36 20.17 20.38 21.52 21.92 22.76 23.04 23.05 24.08 24.85 25.43 25.88 26.39 26.98 27.86 27.95 28.69 29.80 29.85 30.61 30.62 31.60 32.11 32.49 32.50 32.51 $10.35 11.58 12.43 13.12 13.70 13.90 14.34 14.75 14.88 15.29 15.35 15.57 15.87 16.26 16.83 17.12 17.60 18.45 19.29 20.05 20.28 21.03 21.63 22.53 22.97 23.91 24.30 25.88 25.98 27.00 27.14 27.15 28.43 29.42 30.13 31.17 31.85 32.62 33.31 33.37 34.51 34.62 36.38 37.03 37.04 38.09 38.37 39.39 39.40 39.43 $10.71 12.08 12.94 13.48 14.29 14.41 14.68 15.27 15.59 15.77 16.28 16.85 17.38 18.39 19.41 20.04 20.88 21.98 22.58 23.35 24.31 25.30 26.51 27.51 27.99 29.01 30.18 31.65 32.56 33.08 33.80 34.12 35.92 36.35 36.89 38.44 38.61 39.49 40.89 41.34 42.65 43.25 45.16 45.55 45.87 47.08 47.72 48.43 48.79 48.80 $10.83 12.54 13.38 14.36 15.02 15.19 15.60 16.23 16.90 17.71 19.16 19.93 21.36 22.67 23.38 24.61 25.87 26.64 27.40 28.41 29.49 30.58 31.60 32.36 33.76 35.15 35.79 37.40 38.61 38.80 39.92 39.95 41.27 42.51 43.60 45.08 46.53 47.16 48.56 48.57 50.07 50.91 52.76 53.89 55.47 56.06 57.15 57.67 58.69 58.84 $11.01 12.75 14.03 15.03 16.02 16.09 16.70 17.43 18.36 19.57 20.83 21.80 23.00 24.78 26.04 27.07 27.58 29.47 30.54 31.95 32.93 34.37 35.73 37.78 38.52 40.10 40.78 42.74 43.47 45.28 46.81 47.77 48.60 50.93 51.78 53.31 53.83 54.83 55.96 56.35 58.09 58.39 59.97 60.60 61.03 62.64 63.65 64.66 65.04 65.40 Ma x i m u m w e i g h t i n l b s . 1–5 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 110 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground® and FedEx Home Delivery ® U.S. rates: Zones 2–8 1 From origin to destination anywhere in the contiguous U.S. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones1 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$22.01 22.02 22.03 22.04 22.05 22.06 22.45 22.46 22.65 23.10 23.11 24.06 24.07 24.71 24.98 25.34 25.35 25.64 25.92 26.05 26.06 26.80 26.97 27.95 29.26 31.22 32.45 32.48 34.26 34.87 35.71 36.87 37.24 38.71 39.38 41.21 41.66 43.80 45.33 47.65 47.66 49.18 49.82 50.07 51.24 52.88 54.10 54.82 56.02 57.05 $27.53 27.54 27.55 27.57 27.58 27.59 27.72 27.73 27.75 28.82 28.91 30.96 30.97 31.28 32.12 32.13 32.14 33.04 33.05 33.50 33.51 33.52 33.85 33.86 34.20 36.10 36.63 38.01 39.22 40.34 40.67 41.98 42.06 43.44 43.73 45.73 45.75 47.22 48.09 50.17 50.18 50.64 51.62 52.48 53.45 53.80 55.38 55.74 56.62 57.56 $32.59 32.61 32.62 32.68 32.69 32.70 32.81 32.82 33.26 33.82 33.83 34.71 35.05 35.62 35.63 35.64 35.65 37.80 37.81 38.63 39.24 40.06 40.07 40.08 40.09 40.34 41.19 42.41 43.05 43.66 44.71 46.58 46.74 48.10 48.13 50.02 50.03 52.09 52.62 54.37 54.38 54.66 56.24 56.50 56.89 58.97 59.83 59.84 62.09 62.10 $39.52 39.53 39.58 39.83 40.03 40.04 41.24 41.25 41.27 42.74 42.83 44.05 44.06 44.09 44.16 44.17 44.18 45.18 45.50 47.24 47.25 47.26 47.96 47.97 48.81 49.56 49.78 50.31 51.10 52.32 52.67 53.67 54.03 54.55 55.42 56.47 56.48 58.30 58.49 60.21 60.22 60.23 60.80 61.59 62.42 63.72 64.12 64.88 65.69 66.67 $48.86 48.87 48.88 48.89 48.90 48.91 48.92 48.93 49.74 50.19 50.64 50.97 51.32 52.16 52.62 52.65 53.07 53.35 53.64 54.71 55.58 55.98 56.05 57.45 57.99 58.73 59.07 59.43 60.67 61.69 62.49 62.65 63.42 64.38 65.37 66.16 67.03 67.90 68.74 69.72 69.79 70.70 71.24 72.08 72.56 72.97 73.85 74.68 75.55 76.38 $58.91 58.92 58.93 58.94 58.95 58.96 58.97 58.98 59.09 59.42 59.76 60.68 60.79 61.19 61.33 61.52 61.82 62.18 62.19 62.20 63.79 65.90 65.91 66.63 67.31 68.41 69.71 70.88 71.98 72.29 73.40 75.29 75.31 76.21 77.04 78.47 78.54 79.35 80.17 81.27 81.28 81.29 81.30 81.31 81.60 82.16 82.77 82.78 83.61 84.45 $66.16 66.17 66.81 66.82 66.83 67.66 68.35 69.59 70.09 70.53 70.96 71.40 71.83 72.93 73.06 73.37 73.38 73.39 73.77 74.41 74.42 74.94 75.08 75.24 75.26 75.27 75.28 75.29 76.52 77.10 78.08 78.09 78.10 78.70 79.56 81.23 81.36 83.03 84.76 85.63 85.64 85.83 86.71 87.61 88.55 90.25 91.19 91.23 92.12 93.03 Ma x i m u m w e i g h t i n l b s . 1–5 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 111 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Ground and FedEx Home Delivery U.S. rates: Zones 2–8 FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. 1 From origin to destination anywhere in the contiguous U.S. Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones1 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$57.44 57.45 58.75 58.76 60.29 60.70 61.60 62.48 63.76 64.77 64.87 66.20 66.26 66.96 67.70 68.40 69.08 69.81 71.21 73.14 73.15 73.16 74.48 74.49 75.24 76.67 76.76 77.47 78.94 79.25 79.69 80.47 81.21 81.94 83.36 83.37 83.98 84.74 85.51 86.28 87.04 88.15 88.16 89.79 90.09 90.10 91.35 92.47 92.65 92.66 $57.57 57.58 59.00 59.29 60.75 61.08 61.99 62.88 63.78 65.30 65.41 66.75 66.81 68.20 68.97 69.23 69.96 71.39 71.48 73.20 73.21 74.62 74.69 75.43 75.44 76.90 77.49 77.50 79.24 79.27 79.75 81.30 81.43 82.05 83.67 84.67 84.68 86.01 86.88 87.13 87.70 89.32 89.33 91.88 92.79 92.80 92.83 93.51 94.33 95.18 $62.11 62.12 63.40 63.56 64.90 65.01 66.41 66.51 67.24 68.66 70.17 70.18 70.96 72.44 72.45 74.04 74.05 74.12 75.60 76.43 76.44 77.18 79.49 79.58 79.59 81.93 81.95 82.75 83.55 84.31 85.37 85.38 85.93 86.80 87.56 89.82 91.34 91.79 91.80 92.70 93.52 93.53 94.36 97.11 97.12 97.13 97.91 98.95 99.66 101.29 $66.68 66.69 67.08 67.79 69.19 69.20 70.57 70.61 71.30 71.99 73.38 73.39 74.07 75.51 75.71 76.06 77.46 77.69 78.13 79.41 79.42 80.13 81.54 81.55 82.26 82.80 83.50 84.23 84.96 85.61 86.19 86.89 87.59 88.34 89.07 89.83 91.35 92.09 92.11 92.83 93.57 95.07 95.08 97.13 97.34 97.35 98.13 98.96 99.68 103.01 $76.39 76.40 77.07 77.31 78.49 78.51 79.21 79.94 80.64 82.11 82.12 82.82 83.56 84.97 84.98 85.55 86.24 86.94 87.69 88.40 88.96 89.65 90.36 91.10 91.80 92.35 93.04 94.46 94.47 95.15 95.66 96.38 97.06 97.80 99.38 99.39 99.96 101.73 102.03 102.56 103.12 103.89 104.68 105.48 107.05 107.06 107.82 109.42 109.66 110.24 $84.46 84.47 84.89 85.14 86.45 86.46 87.15 87.92 88.67 90.33 90.97 90.98 91.73 93.27 93.28 95.33 95.34 95.35 96.10 97.37 97.38 98.91 100.11 100.12 100.40 101.69 101.70 103.53 103.54 104.89 105.16 105.17 105.90 106.63 108.20 108.21 108.88 110.82 110.83 111.30 111.86 113.41 113.42 115.28 116.49 116.50 116.51 117.28 118.02 118.85 $93.04 93.05 93.06 93.62 95.34 95.35 97.00 97.01 97.86 99.67 100.85 100.86 102.69 103.36 103.37 104.02 105.69 106.63 107.90 108.51 108.52 109.41 111.31 111.93 111.94 114.80 114.81 116.53 116.54 119.24 119.25 119.26 119.27 119.79 121.51 121.54 122.35 124.56 124.57 125.55 125.56 127.23 127.24 128.95 129.78 129.79 130.67 132.80 133.02 133.89 Ma x i m u m w e i g h t i n l b s . 1–5 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 2 0–150 miles 3 151–300 miles 4 301–600 miles 5 601–1,000 miles 6 1,001–1,400 miles 7 1,401–1,800 miles 8 1,801-plus miles 2 112 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Ground and FedEx Home Delivery U.S. rates: Zones 2–8 1 From origin to destination anywhere in the contiguous U.S. 2 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 lb. lbs. $32.71 36.39 39.54 43.42 47.07 50.79 54.23 56.03 59.98 63.72 67.11 69.99 72.89 75.91 78.70 82.22 85.73 89.27 92.79 95.90 98.09 101.17 104.22 107.64 110.97 114.48 117.65 120.82 123.79 126.75 126.76 127.81 130.48 133.40 136.71 139.63 142.83 146.25 149.40 152.60 155.23 158.16 161.38 163.70 166.85 170.07 173.33 176.29 179.31 182.33 $7.60 7.71 7.75 7.82 7.92 8.15 8.46 8.77 9.05 9.38 9.67 10.08 10.38 10.72 11.05 11.32 11.67 11.99 12.37 12.69 13.09 13.38 13.73 14.08 14.47 14.85 15.23 15.58 15.97 16.29 16.64 16.89 17.17 17.50 17.85 18.13 18.41 18.70 18.96 19.26 19.52 19.84 20.08 20.39 20.65 20.94 21.20 21.57 21.90 22.24 $11.34 12.58 14.39 16.20 18.43 20.76 23.00 25.27 27.51 29.76 32.01 34.18 36.21 38.07 39.99 41.77 43.77 45.81 47.79 49.71 51.46 53.12 54.80 56.45 58.26 60.05 61.77 63.56 65.37 67.14 68.94 70.58 72.22 73.80 75.24 76.53 77.83 79.08 80.43 81.73 83.08 84.34 85.60 86.95 88.25 89.55 90.90 92.16 93.46 94.80 $11.70 12.80 14.80 17.09 19.42 21.83 24.22 26.68 29.09 31.56 33.95 36.29 38.51 40.76 42.98 45.01 47.35 49.69 52.01 54.37 56.71 58.95 61.17 63.40 65.58 67.72 69.82 71.95 74.01 76.13 78.15 80.02 81.73 83.36 84.88 86.31 87.68 89.11 90.48 92.05 93.65 95.30 96.99 98.59 100.24 101.85 103.50 105.15 106.63 108.05 $32.71 36.39 39.54 43.42 47.07 50.79 54.23 56.03 59.98 63.72 67.11 69.99 72.89 75.91 78.70 82.22 85.73 89.27 92.79 95.90 98.09 101.17 104.22 107.64 110.97 114.48 117.65 120.82 123.79 126.75 126.76 127.81 130.48 133.40 136.71 139.63 142.83 146.25 149.40 152.60 155.23 158.16 161.38 163.70 166.85 170.07 173.33 176.29 179.31 182.33 $7.41 7.51 7.53 7.59 7.68 7.69 7.77 7.89 8.04 8.14 8.23 8.38 8.46 8.55 8.64 8.72 8.80 8.91 9.02 9.09 9.20 9.28 9.36 9.45 9.55 9.65 9.78 9.83 9.93 9.98 10.11 10.18 10.26 10.40 10.49 10.56 10.67 10.80 10.86 10.96 11.08 11.20 11.32 11.48 11.60 11.81 11.99 12.17 12.40 12.63 $11.34 12.58 14.39 16.20 18.43 20.76 23.00 25.27 27.51 29.76 32.01 34.18 36.21 38.07 39.99 41.77 43.77 45.81 47.79 49.71 51.46 53.12 54.80 56.45 58.26 60.05 61.77 63.56 65.37 67.14 68.94 70.58 72.22 73.80 75.24 76.53 77.83 79.08 80.43 81.73 83.08 84.34 85.60 86.95 88.25 89.55 90.90 92.16 93.46 94.80 M a x i m u m w e i g h t i n l b s . 1–7 days based on distance to destination FedEx Ground and FedEx Home Delivery® Service Delivery commitment 17 22 23 25 9 14 92 96 $11.70 12.80 14.80 17.09 19.42 21.83 24.22 26.68 29.09 31.56 33.95 36.29 38.51 40.76 42.98 45.01 47.35 49.69 52.01 54.37 56.71 58.95 61.17 63.40 65.58 67.72 69.82 71.95 74.01 76.13 78.15 80.02 81.73 83.36 84.88 86.31 87.68 89.11 90.48 92.05 93.65 95.30 96.99 98.59 100.24 101.85 103.50 105.15 106.63 108.05 To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 113 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground and FedEx Home Delivery U.S. rates: Alaska and Hawaii shipments Any fraction of a pound is rounded up to the next-higher pound. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 lbs.$185.33 185.71 188.51 191.18 193.75 196.36 199.07 201.68 204.75 207.94 210.50 213.96 217.46 221.08 224.69 228.17 231.63 234.97 238.39 243.40 247.14 250.82 254.49 256.94 259.85 263.06 265.22 266.65 266.70 269.48 271.73 273.09 276.08 279.26 282.51 285.48 288.69 291.88 294.93 297.91 301.10 303.97 306.92 309.83 312.84 315.70 318.71 321.54 324.55 327.56 $22.54 22.94 23.46 23.64 23.99 24.33 24.65 25.02 25.36 25.70 26.02 26.36 26.71 27.06 27.43 27.76 28.09 28.45 28.80 29.14 29.44 30.76 31.74 32.74 33.46 34.44 35.42 36.77 37.42 38.43 40.15 40.78 41.79 42.83 43.82 44.38 45.35 46.39 47.37 48.40 49.35 50.37 51.84 52.87 53.39 54.88 55.95 57.34 57.35 58.88 $95.98 97.05 98.13 99.16 100.27 101.21 102.12 103.05 104.05 104.96 105.93 106.90 107.86 108.75 109.67 110.45 111.31 112.07 112.93 113.80 114.58 115.46 116.26 117.21 118.28 119.35 120.39 121.60 122.81 123.97 125.14 126.22 127.29 128.37 129.44 130.61 131.79 132.97 134.06 135.14 136.20 137.25 138.35 139.41 140.59 141.75 142.97 144.15 145.19 146.29 $109.45 110.83 112.27 113.63 115.10 116.36 117.50 118.70 119.86 121.04 122.10 123.13 124.21 125.21 126.31 127.35 128.39 129.47 130.50 131.53 132.58 133.63 134.70 135.73 136.83 137.86 138.96 139.96 141.06 142.06 143.15 144.18 145.28 146.31 147.38 148.37 149.49 150.46 151.54 152.60 153.66 154.71 155.76 156.83 157.83 158.89 159.96 161.05 162.09 163.12 $185.33 185.71 188.51 191.18 193.75 196.36 199.07 201.68 204.75 207.94 210.50 213.96 217.46 221.08 224.69 228.17 231.63 234.97 238.39 243.40 247.14 250.82 254.49 256.94 259.85 263.06 265.22 266.65 266.70 269.48 271.73 273.09 276.08 279.26 282.51 285.48 288.69 291.88 294.93 297.91 301.10 303.97 306.92 309.83 312.84 315.70 318.71 321.54 324.55 327.56 $12.88 13.05 13.30 13.55 13.81 14.06 14.28 14.54 14.81 14.99 15.23 15.51 15.68 15.94 16.22 16.54 16.66 17.02 17.13 17.36 17.92 18.93 19.49 20.68 21.64 22.63 23.34 24.30 25.51 26.47 27.17 29.24 29.66 30.06 31.32 32.56 32.93 34.19 34.85 36.47 37.49 38.44 39.06 40.01 41.00 41.93 43.32 44.29 45.27 45.83 $95.98 97.05 98.13 99.16 100.27 101.21 102.12 103.05 104.05 104.96 105.93 106.90 107.86 108.75 109.67 110.45 111.31 112.07 112.93 113.80 114.58 115.46 116.26 117.21 118.28 119.35 120.39 121.60 122.81 123.97 125.14 126.22 127.29 128.37 129.44 130.61 131.79 132.97 134.06 135.14 136.20 137.25 138.35 139.41 140.59 141.75 142.97 144.15 145.19 146.29 M a x i m u m w e i g h t i n l b s . 1–7 days based on distance to destination FedEx Ground and FedEx Home Delivery®Service Delivery commitment 17 22 23 25 9 14 92 96 $109.45 110.83 112.27 113.63 115.10 116.36 117.50 118.70 119.86 121.04 122.10 123.13 124.21 125.21 126.31 127.35 128.39 129.47 130.50 131.53 132.58 133.63 134.70 135.73 136.83 137.86 138.96 139.96 141.06 142.06 143.15 144.18 145.28 146.31 147.38 148.37 149.49 150.46 151.54 152.60 153.66 154.71 155.76 156.83 157.83 158.89 159.96 161.05 162.09 163.12 To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 114 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Any fraction of a pound is rounded up to the next-higher pound. FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground and FedEx Home Delivery U.S. rates: Alaska and Hawaii shipments $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Zones 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 lbs.$327.57 327.58 327.59 329.17 332.11 335.19 338.28 341.36 344.29 347.19 351.14 355.11 358.18 361.30 364.38 366.65 369.57 372.49 377.87 380.98 383.53 386.78 390.07 393.32 396.61 399.07 402.31 405.58 408.86 416.09 416.57 419.83 426.38 426.40 429.63 432.90 436.20 439.46 442.72 445.82 448.04 451.21 454.27 457.38 460.62 463.90 467.14 474.96 475.97 479.23 $60.45 60.46 61.93 62.32 63.90 64.93 66.28 66.93 68.62 68.96 70.60 70.98 71.28 73.27 73.28 75.02 75.97 77.76 77.77 80.28 81.06 81.07 81.87 84.64 84.65 85.05 86.87 86.88 88.03 89.95 90.07 90.23 92.96 92.97 94.08 94.97 95.21 96.20 98.11 99.14 100.11 101.08 101.17 104.12 104.15 105.16 106.17 107.19 108.13 108.14 $147.38 148.42 149.60 150.80 151.96 153.06 154.11 155.19 156.20 157.46 158.63 159.80 160.85 161.96 163.02 164.11 165.24 166.45 167.65 168.78 170.02 171.20 172.35 173.53 174.71 175.98 177.11 178.32 179.50 180.67 181.86 183.07 184.22 185.42 186.62 187.84 190.17 190.18 191.36 193.69 193.70 194.91 196.10 197.32 198.43 199.64 200.83 202.04 203.24 204.41 $164.21 165.22 166.32 167.35 168.42 169.46 170.47 171.52 172.58 173.66 174.68 175.81 177.06 178.20 179.34 180.58 181.74 182.86 183.96 185.02 186.06 187.08 188.16 189.19 190.28 191.28 192.37 193.54 194.67 195.83 198.21 198.22 199.37 200.55 201.61 202.68 203.72 204.74 205.76 206.86 207.88 208.98 210.01 211.19 212.34 213.52 214.70 215.84 217.05 218.20 $327.57 327.58 327.59 329.17 332.11 335.19 338.28 341.36 344.29 347.19 351.14 355.11 358.18 361.30 364.38 366.65 369.57 372.49 377.87 380.98 383.53 386.78 390.07 393.32 396.61 399.07 402.31 405.58 408.86 416.09 416.57 419.83 426.38 426.40 429.63 432.90 436.20 439.46 442.72 445.82 448.04 451.21 454.27 457.38 460.62 463.90 467.14 474.96 475.97 479.23 $46.34 47.74 48.72 50.16 50.65 51.13 52.06 53.55 54.53 54.98 55.90 57.42 58.37 58.75 60.27 61.28 61.67 62.63 63.56 65.18 65.81 67.12 67.40 68.34 69.34 70.29 71.90 72.90 73.14 76.25 76.48 77.23 77.24 77.96 78.91 79.86 80.82 81.78 82.73 83.71 85.45 85.58 87.41 88.34 88.49 89.44 90.39 91.31 93.18 93.25 $147.38 148.42 149.60 150.80 151.96 153.06 154.11 155.19 156.20 157.46 158.63 159.80 160.85 161.96 163.02 164.11 165.24 166.45 167.65 168.78 170.02 171.20 172.35 173.53 174.71 175.98 177.11 178.32 179.50 180.67 181.86 183.07 184.22 185.42 186.62 187.84 190.17 190.18 191.36 193.69 193.70 194.91 196.10 197.32 198.43 199.64 200.83 202.04 203.24 204.41 M a x i m u m w e i g h t i n l b s . 1–7 days based on distance to destination FedEx Ground and FedEx Home Delivery® Service Delivery commitment 17 22 23 25 9 14 92 96 $164.21 165.22 166.32 167.35 168.42 169.46 170.47 171.52 172.58 173.66 174.68 175.81 177.06 178.20 179.34 180.58 181.74 182.86 183.96 185.02 186.06 187.08 188.16 189.19 190.28 191.28 192.37 193.54 194.67 195.83 198.21 198.22 199.37 200.55 201.61 202.68 203.72 204.74 205.76 206.86 207.88 208.98 210.01 211.19 212.34 213.52 214.70 215.84 217.05 218.20 To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 1 115 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX FedEx Home Delivery shipments A $4.35 residential surcharge per package will be added to FedEx Home Delivery shipments. FedEx Ground and FedEx Home Delivery U.S. rates: Alaska and Hawaii shipments 1 1 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 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See Northern Canada Surcharge on p. 131 for details. 2 If the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity and country/territory; see pp. 120–121 for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 117 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Optional-service fees apply when you select specific service options. See pp. 119–133 for fee amounts, descriptions and other information. Other transportation-related fees and shipping information1 Optional-service fees. Fe d E x F i r s t O v e r n i g h t ® Fe d E x P r i o r i t y O v e r n i g h t ® Fe d E x S t a n d a r d O v e r n i g h t ® Fe d E x 2 D a y ® A . M . Fe d E x 2 D a y ® Fe d E x E x p r e s s S a v e r ® Fe d E x G r o u n d ® Fe d E x H o m e D e l i v e r y ® Fe d E x I n t e r n a t i o n a l F i r s t ® Fe d E x I n t e r n a t i o n a l P r i o r i t y ® Fe d E x I n t e r n a t i o n a l E c o n o m y ® Fe d E x I n t e r n a t i o n a l G r o u n d ® Fe d E x F i r s t O v e r n i g h t ® F r e i g h t Fe d E x 1 D a y ® F r e i g h t Fe d E x 2 D a y ® F r e i g h t Fe d E x 3 D a y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r i o r i t y ® F r e i g h t Fe d E x I n t e r n a t i o n a l E c o n o m y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r e m i u m ® Mo r e i n f o r m a t i o n ÑÏ̽¿Ç½ÃÁÅÊÐÁÎʽÐÅËʽÈ̽¿Ç½ÃÁÁÔÌÎÁÏÏÂÎÁÅÃÄÐ̽ÃÁ SERVICES SERVICES SERVICES NO. 1 For FedEx Express® U.S. import shipments, these fees vary depending on origin country or territory; however, each fee works the same as for U.S. export. Call 1.800.463.3339 and say “international services” for package service fees applicable from your origin country or territory, or 1.800.332.0807 for freight service fees. 2 Includes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 122 for details. 3 The option to schedule your delivery (see p. 126) is not available for FedEx Ground. ËÌÐÅËʽȬÏÁÎÒÅ¿ÁÂÁÁÏ ¿ËÈÈÁ¿ÐËÊÀÁÈÅÒÁÎÕ FedEx® Collect on Delivery (C.O.D.) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 FedEx Ground® C.O.D. ✔ ✔ 127 FedEx Ground® Electronic C.O.D. (E.C.O.D.) ✔ 127 À½ÊÃÁÎËÑÏÃËËÀϽÊÀĽֽÎÀËÑÏɽÐÁÎŽÈÏ Dangerous Goods (FedEx Express)2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 Hazardous Materials (FedEx Ground) ✔ 129 ÀÁÈÅÒÁÎÕ FedEx Delivery Manager® ✔ ✔ ✔ ✔ ✔ ✔ ✔3 ✔ 126 FedEx® Delivery Signature Options ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 FedEx Home Delivery Convenient Delivery Options ✔ 127 Inside Delivery Charge ✔ ✔ ✔ ✔ 129 Reroute of Shipment ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Saturday Delivery ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 132 ÌÅ¿ÇÑÌ Express On-Call Pickup Charge (Courier Pickup Charge) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 FedEx Ground® Alternate Address Pickup ✔ ✔ ✔ 127 FedEx Ground® Automated Pickup Weekly Fee ✔ ✔ ✔ 127 Ground On-Call Pickup Charge ✔ ✔ ✔ 128 Ground Weekly Pickup Fee ✔ ✔ ✔ 129 Inside Pickup Charge ✔ ✔ ✔ ✔ ✔ 129 Pickup Charge (FedEx International Premium) ✔ 131 Return Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ 132 Saturday Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 132 ÌÎËËÂËÂÀÁÈÅÒÁÎÕ Signature Proof of Delivery via FedEx Standard Overnight Envelope ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 133 RETURNS FedEx Email Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 FedEx ExpressTag® ✔ ✔ ✔ ✔ 126 FedEx Ground® Call Tag ✔ ✔ 127 FedEx Print Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 OTHER Declared Value ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 Electronic Export Information Filing Fee ✔ ✔ ✔ ✔ ✔ ✔ 125 Extra Services Charge ✔ ✔ ✔ ✔ ✔ 126 FedEx International Controlled Export ✔ ✔ 128 FedEx On Demand Care ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 SenseAware® ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 133 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 118 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Your shipment may incur fees in addition to its base rate. This chart is an overview of those fees plus other shipping information. See pp. 119–133 for fee amounts, descriptions and other information. Additional shipping fees and other shipping information. Other transportation-related fees and shipping information Fe d E x F i r s t O v e r n i g h t ® Fe d E x P r i o r i t y O v e r n i g h t ® Fe d E x S t a n d a r d O v e r n i g h t ® Fe d E x 2 D a y ® A . M . Fe d E x 2 D a y ® Fe d E x E x p r e s s S a v e r ® Fe d E x G r o u n d ® Fe d E x H o m e D e l i v e r y ® Fe d E x I n t e r n a t i o n a l F i r s t ® Fe d E x I n t e r n a t i o n a l P r i o r i t y ® Fe d E x I n t e r n a t i o n a l E c o n o m y ® Fe d E x I n t e r n a t i o n a l G r o u n d ® Fe d E x F i r s t O v e r n i g h t ® F r e i g h t Fe d E x 1 D a y ® F r e i g h t Fe d E x 2 D a y ® F r e i g h t Fe d E x 3 D a y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r i o r i t y ® F r e i g h t Fe d E x I n t e r n a t i o n a l E c o n o m y ® F r e i g h t Fe d E x I n t e r n a t i o n a l P r e m i u m ® Mo r e i n f o r m a t i o n ÑÏ̽¿Ç½ÃÁÅÊÐÁÎʽÐÅËʽÈ̽¿Ç½ÃÁÁÔÌÎÁÏÏÂÎÁÅÃÄÐ̽ÃÁ SERVICES SERVICES SERVICES NO. See pp. 121–129 for details on how dimensional weight may affect your rate, guidelines for tendering multiple-piece shipments and other important FedEx shipping information. 1 For U.S. export services, the residential delivery charge applies only to shipments to Canada. ADDITIONAL SHIPPING FEES Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Peak — Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Additional Handling Surcharge — Non-stackable ✔ ✔ ✔ ✔ ✔ ✔ 120 Address Correction ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 120 Ancillary Clearance Service Fees ✔ ✔ ✔ ✔ ✔ ✔ ✔ 120 Broker Select Option Fee ✔ ✔ ✔ ✔ 122 Change of Air Waybill Charge ✔ 122 Delivery Area Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 Delivery Reattempt Charge ✔ ✔ ✔ ✔ 124 Duties and Taxes ✔ ✔ ✔ ✔ ✔ ✔ ✔ 125 Extended Service Area Delivery ✔ ✔ ✔ ✔ 125 Extended Service Area Pickup ✔ ✔ ✔ ✔ ✔ 125 Fuel Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Ground Unauthorized Package Charge ✔ ✔ ✔ 129 Peak — Ground Unauthorized Package Charge ✔ ✔ ✔ 129 International Out-of-Delivery-Area Surcharge ✔ ✔ ✔ ✔ ✔ 129 International Out-of-Pickup-Area Surcharge ✔ ✔ ✔ ✔ ✔ 129 Metro Service Area Delivery ✔ ✔ ✔ ✔ 130 Metro Service Area Pickup ✔ ✔ ✔ ✔ ✔ 130 Missing or Invalid Account Number ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 130 Northern Canada Surcharge ✔ 131 Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Peak — Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Payer Rebilling ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 131 Residential Delivery Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔1 ✔1 ✔1 ✔ ✔ ✔ ✔ ✔ ✔1 ✔1 131 Residential Pickup Charge ✔ ✔ ✔ ✔ ✔ 131 Third Party Billing Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 133 OTHER SHIPPING INFORMATION Currency Conversion 122 Delivery Reattempts 124 Dimensional Weight 125 Minimum Billable Weight for FedEx Express® Packaging 130 Multiple-Piece Shipments 130 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 119 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information1 Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. See p. 67 for information on the fees that may apply to FedEx One Rate® shipments. Separate fees apply for FedEx SameDay® and FedEx® International Next Flight. FedEx Express® shipments from the U.S. to Puerto Rico are assessed the same fees that apply to FedEx Express shipments within the U.S., unless otherwise specified. For FedEx Express U.S. import shipments, fees vary depending on origin country or territory; however, each fee works the same as for U.S. export. Call 1.800.463.3339 and say “international services” for package service fees applicable from your origin country or territory, or 1.800.332.0807 for freight service fees. For FedEx Freight fee information, refer to the FXF 100 Series Rules Tariff. ÑÏÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé = FedEx First Overnight,® FedEx Priority Overnight,® FedEx Standard Overnight,® FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver® U.S. Ground Services = FedEx Ground® and FedEx Home Delivery® ÅäêÛèä×êßåä×âÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé = FedEx International First,® FedEx International Priority® and FedEx International Economy® International Ground Service = FedEx International Ground® U.S. Express Freight Services = FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium® 1 Charges shown do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. Definition Applicable services Charges Additional Handling Surcharge ÁîæèÛééÌ×Ùá×ÝÛ×äÚÃèåëäÚÏÛrvices A surcharge applies to any package that: (Dimension) ãÛ×éëèÛéÝèÛ×êÛèêÞ×ä!%ßäÙÞÛé×âåäÝßêéâåäÝÛéêéßÚÛ ãÛ×éëèÛéÝèÛ×êÛèêÞ×ä ßäÙÞÛé×âåäÝßêééÛÙåäÚâåäÝÛéêéßÚÛ 3) measures greater than 105 inches in length and girth — the length and girth is length plus (two times the height) plus (two times the width);2 (Weight) !¦Þ×é×ä×Ùêë×âíÛßÝÞêÝèÛ×êÛèêÞ×ä"âØéÑÏÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé U.S. Ground Services); • has an actual weight greater than 70 lbs. (International Express Package Services, International Ground Service); Ì×Ùá×ÝßäÝ Is in non-standard packaging, including any package that: "ßéäåêÜëââïÛäÙ×éÛÚßä×äåëêÛèéÞßææßäÝÙåäê×ßäÛè #ßéÛäÙ×éÛÚßä×äåëêÛèéÞßææßäÝÙåäê×ßäÛèäåêã×ÚÛåÜÙåèèëÝ×êÛÚÜߨÛèØå×èÚ (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam); $ßéÛäÙ×éÛÚßä×äåëêÛèéÞßææßäÝÙåäê×ßäÛèÙåìÛèÛÚßäéÞèßäáíè׿åèéêèÛêÙÞíè׿ %ßéÛäÙ×éÛÚßä×éåÜêéßÚÛÚæ×ÙáÛÝÙåëèßÛèæ×ÙáéæåâïØ×Ýé×äÚØëØØâÛã×ßâÛèé that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height; &ßéÙïâßäÚèßÙ×âßäÙâëÚßäÝíßêÞåëêâßãßê×êßåäã×ßâßäÝêëØÛéÙ×äéØëÙáÛêéØ×èèÛâé drums or pails; ßéØåëäÚíßêÞãÛê×âæâ×éêßÙåèÙâåêÞØ×äÚßäÝåèÞ×éíÞÛÛâéÙ×éêÛèéÞ×äÚâÛéåè straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or 11) could become entangled in or cause damage to other packages or the FedEx sortation system. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. For U.S. express and ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit. Express Freight Services A surcharge applies to any freight handling unit that measures greater than 62 inches along its longest side. For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. We reserve the right to assess additional handling charges for freight and any freight handling unit that require special handling during transit. U.S. Express Package Services, U.S. Ground Services, International Ground Service International Express Package Services U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight • $16 per package (dimension) • $25.50 per package (weight) • $14 per package (packaging) • $16 per shipment (dimension) • $25.50 per shipment (weight) • $14 per shipment (packaging) $195 per freight handling unit $195 per shipment Peak — Additional Handling Surcharge During specified times of the year, the Peak — Additional Handling Surcharge will apply to packages meeting the criteria and characteristics of the Additional Handling Surcharge (see above). U.S. Express Package Services, U.S. Ground Services, International Ground Service Go to fedex.com/peak-surcharge for information on peak surcharges in effect, including applicable services, surcharge amounts and effective dates. 2 Effective January 18, 2021. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 120 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) Definition Applicable services Charges Additional Handling Surcharge — Non-stackable A surcharge applies to any freight handling unit of a freight shipment that is non-stackable. Non-stackable means the freight handling unit cannot be stacked vertically in a safe and secure manner. Examples include, but are not limited to, non-stackable freight handling units that: 1) do not have a flat and stable top or base; 2) may be damaged if another piece is loaded on them; or 3) have flat and stable loading surfaces but are too narrow to safely and securely support other freight handling units (e.g., 1–2 barrels or drums). For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. For more information on preparing and palletizing freight, access our comprehensive Packaging Guidelines for Shipping Freight brochure online at fedex.com/packaging. U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight $245 per freight handling unit $245 per shipment Address Correction Express. If the shipper provides an incomplete or incorrect recipient address, we may attempt to find the correct address and complete delivery. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We will assess a shipping fee. For shipments receiving FedEx Express Multiweight® pricing, the fee is $18 per package up to a maximum of $126 per shipment. Address correction is also required if the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select,® the address correction fee will apply if the broker’s address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If the shipper provides an incomplete, incorrect or P.O. box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight® pricing, the fee is $18 per package up to a maximum of $54 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time. U.S. Express Package Services, U.S. Ground Services, International Express Package Services, International Ground Service, FedEx International Priority Freight, FedEx International Economy Freight U.S. Express Freight Services $18 per correction $93 per correction Ancillary Clearance Service Fees FedEx provides import clearance processing for international express package and international express freight shipments, and international ground shipments. FedEx may charge an ancillary clearance service fee, where applicable, on international shipments for clearance processing; for services requested by the shipper, recipient or importer of record; or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. Ancillary clearance service fees that are invoiced are described on a separate line item on the duty-and-tax invoice. We may apply these service fees, which are subject to change, to either a U.S.- or non-U.S.-based shipper, recipient or designated third party. When possible, we will honor the shipper’s request to bill these service fees to the payer as designated on the Bill Duties and Taxes section of the air waybill or shipping label. When we are unable to honor that request, the recipient may be invoiced for applicable ancillary clearance services. When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges, the payer will be invoiced for all applicable ancillary service fees that are assessed for clearance in the destination country, including all fees resulting from ancillary services that may have been requested by the recipient. For more information about the ancillary clearance service fees that may apply to your shipment, select your destination country from the list provided at fedex.com/ancillary/ go/service. • For more information about FedEx Express U.S. import service fees, select “United States — FedEx Express.” • For more information about FedEx Ground Canada-to-U.S. service fees, select “United States — FedEx Ground.” • For more information about FedEx Ground U.S.-to-Canada service fees, select “Canada — FedEx Ground.” Note: Fees are per shipment unless otherwise noted. International Express Package Services, International Express Freight Services Additional Entry Line Items, per line if over 5 lines ÀßéØëèéÛãÛäêÂÛÛã×ïØÛßÚÛäêßċÛÚ×é Advancement Fee or Duty Handling Fee in certain countries) Broker Document Transfer Broker In-Bond Transfer Entry Copy, per entry Entry of Goods Pursuant to U.S. Department of Defense Contracts Live Entry Processing Other Special Brokerage Processing Prior Notice for Food and Food Products Storage Charge U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives Clearance $3 Greater of $11 or 2% of duty, tax and merchandise processing fee charges $35 $75 $1 $50 $20 $7–$62.50 $10 • $20 minimum • $0.04 per lb. per day for the first week, after 48 hours • $0.08 per lb. per day for the second week and beyond $70 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 121 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Note: Fees are per shipment unless otherwise noted. Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Clearance Entry Fees: U.S.-to-Canada Shipments Clearance Entry Fees: Canada-to-U.S. Shipments Clearance Entry Fee. When a shipment is processed as a brokerage-inclusive shipment and FedEx Ground arranges for clearance services, a clearance entry fee is charged to cover processes required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. The payer of duties and taxes is billed for the clearance entry fee, which is added as an ancillary clearance service fee to the duty-and-tax invoice. International Ground Service Additional Entry Line Items, per line if over 5 lines ÀßéØëèéÛãÛäêÂÛÛã×ïØÛßÚÛäêßċÛÚ×é Advancement Fee or Duty Handling Fee in certain countries) U.S. Fish and Wildlife Service (FWS) Clearance FWS will assess various fees depending on the product being imported. FedEx will assess an additional administrative fee. U.S. Food and Drug Administration Clearance Other Government Agency, per entry Additional Entry Line Items, per line if over 5 lines ÀßéØëèéÛãÛäêÂÛÛã×ïØÛßÚÛäêßċÛÚ×é Advancement Fee or Duty Handling Fee in certain countries) Fax or Call Fee Temporary Import Entry, per entry Other Government Agency, per entry International Ground Service Value for Duty (CAD$) $0–$40 $40.01–$60 $60.01–$100 $100.01–$150 $150.01–$200 $200.01–$500 $500.01–$1,000 $1,000.01–$1,600 $1,600.01–$3,300 $3,300.01-plus Value for Duty $0–$800 $800.01–$1,250 $1,250.01–$2,000 $2,000.01-plus $3 Greater of $7 or 2% of duty, tax and merchandise processing fee charges The actual fees assessed by the FWS, plus an additional $15 FedEx administrative fee $20 Varies CAD$4.50 Greater of CAD$10 or 2.5% of duty-and-tax charges • CAD$3 (local) • CAD$4 (long distance, U.S. to Canada) CAD$120 CAD$16 Fee (CAD$) $0 $15.45 $19.30 $25.50 $29 $45.35 $50.75 $60.10 $70 $70 plus $6.03 for each additional $1,000 Fee $0 $26 $37.44 $37.44 plus $1.70 for each additional $1,000 Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) [cont.] Definition Applicable services Charges Ancillary Clearance Service Fees (cont.) U.S. Fish and Wildlife Service (FWS) Clearance FWS will assess various fees depending on the product being imported. FedEx will assess an additional administrative fee. U.S. Food and Drug Administration Clearance The actual fees assessed by the FWS, plus an additional $15 FedEx administrative fee $20 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 122 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Broker Select Option Fee FedEx International Broker Select shipments may be routed to the FedEx in-bond location that serves your customs broker. When this occurs and you choose to have us deliver the shipment to a recipient who is served by a different FedEx location than your customs broker (such as in a different metropolitan area), a fee may apply. FedEx International Priority, FedEx International Economy, FedEx International Priority Freight, FedEx International Economy Freight Greater of $10 per shipment or $0.50 per lb. Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports. FedEx International Premium $6.50 per shipment Currency Conversion FedEx Express customers who need their charges converted to a freely convertible currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source for the daily information is OANDA, an internet exchange rate service. International Express Package Services, International Express Freight Services For details on currency conversion, see the Billing section in the FedEx Express International Terms and Conditions. Dangerous Goods Accessible Dangerous Goods. Certain dangerous goods must be accessible during transit. You can ship these accessible dangerous goods using FedEx First Overnight, FedEx Priority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx International First (U.S. inbound), FedEx International Priority, FedEx International Economy (except to Puerto Rico), FedEx International Priority Freight, FedEx International Economy Freight (except to Puerto Rico), FedEx International Premium and FedEx International Express Freight® services. Class 1.4 Explosives Class 2.1 Flammable gas Class 2.2 Non-flammable gas with a “cargo aircraft only” label Class 3 Flammable liquid Class 4 Flammable solid, spontaneously combustible, dangerous when wet Class 5 Oxidizer and organic peroxide Class 8 Corrosive material Inaccessible Dangerous Goods. You can ship the following dangerous goods classifications via most FedEx Express services. Class 2.2 Non-flammable gas without a “cargo aircraft only” label Class 6.1 Toxic Class 6.2 Infectious substances Class 7 Radioactive materials1 Class 9 Miscellaneous dangerous goods You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box with the exception of permitted IATA Section II lithium batteries. Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S. FedEx First Overnight, FedEx Priority Overnight FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver FedEx International First,2 FedEx International Priority, FedEx International Economy FedEx First Overnight Freight, FedEx 1Day Freight FedEx 2Day Freight, FedEx 3Day Freight International Express Freight Services • $115 per package (accessible) • $54.50 per package (inaccessible) • $6.15 per package (dry ice only) • $54.50 per package (inaccessible) • $6.15 per package (dry ice only) • Greater of $171 per shipment or $0.93 per lb. (accessible) • Greater of $85.50 per shipment or $0.47 per lb. (inaccessible) • $6.15 per shipment, or $6.15 per package for shipments to or from Puerto Rico (dry ice only) • Greater of $115 per shipment or $0.92 per lb. (accessible) • Greater of $53.50 per shipment or $0.35 per lb. (inaccessible) Greater of $53.50 per shipment or $0.35 per lb. (inaccessible only) • Greater of $171 per shipment or $0.93 per lb. (accessible) • Greater of $85.50 per shipment or $0.47 per lb. (inaccessible) 1 Class 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First Overnight Freight or FedEx International First. 2 For shipments outbound from the U.S., dry ice is the only category of dangerous goods that can be shipped via FedEx International First. Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 123 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information 1 Does not apply to Hana Highway and Lánai Island in Hawaii. 2 Applies to FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only. 3 Applies only to FedEx Priority Overnight and FedEx 2Day shipments from the contiguous U.S., Alaska or Hawaii. 4 Does not apply to the island of Oahu, only to neighbor islands inter-island. 5 Applies only to shipments to Hawaii. Shipments from Hawaii are assessed the regular commercial and residential delivery area surcharges. 6 Services available only for Oahu, no neighbor islands. Definition Applicable services Charges Declared Value (Declared Value for Carriage for International Express Package and Freight Services) See the Declared Value and Limits of Liability sections in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for details. The Direct Signature Required FedEx® Delivery Signature Option will automatically be applied to packages shipped to or within the U.S. and to Canada that have a declared value equal to or greater than $500. Direct Signature Required fees will not apply for those packages. If U.S. multiple-package shipments or FedEx International Ground multiple-package shipments processed together on a FedEx® electronic shipping solution contain a package with a declared value equal to or greater than $500, Direct Signature Required will automatically be applied to the entire shipment. Direct Signature Required fees will apply only to those packages within the shipment with a declared value of less than $500. See FedEx Delivery Signature Options on p. 126 for more information. For international express multiple-package shipments to the U.S. or Canada processed together on a FedEx electronic shipping solution, Direct Signature Required will automatically be applied to the entire shipment if: 1) the shipment contains a package with a declared value equal to or greater than $500; or 2) package-level data is not provided and the average declared value of the packages in the shipment is equal to or greater than $500 (based on the currency of the destination country). Direct Signature Required fees will not apply to these shipments. See FedEx Delivery Signature Options on p. 126 for more information. Shipments from the U.S. to Puerto Rico are assessed the same declared value fees that apply to shipments within the U.S. U.S. Express Package Services, U.S. Ground Services, International Ground Service International Express Package Services, International Express Freight Services U.S. Express Freight Services • $3.45 for shipments valued between $100.01–$300 • $1.15 per $100 of declared value for shipments valued in excess of $300 $1.15 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater $1.15 per $100 of value in excess of $100 or $1.15 per lb., whichever is greater Delivery Area Surcharge1 A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remote, sparsely populated or geographically difficult to access. Go to fedex.com/en-us/service-guide/rates- surcharges.html#express-ground-fees-and-surcharges for a list of ZIP codes where this surcharge applies. A maximum charge may apply for shipments receiving FedEx multiweight pricing. For FedEx Ground and FedEx Home Delivery packages that exceed 70 lbs. and are destined to an Alaska ZIP code that receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaska commercial or Alaska residential charge. Delivery times are extended by 2–5 days (based on location) to Alaska ZIP codes that are assessed this surcharge. ÑÏÁîæèÛééÌ×Ùá×ÝÛÏÛèìßÙÛé Per-Package Charge Maximum Charge: Multiweight Pricing Commercial $3.25 $16.25 Extended Commercial $3.85 $19.25 Alaska Commercial2 $31.50 Not applicable Hawaii Commercial3,4 $9.50 Not applicable Residential $4.70 $23.50 Extended Residential $5.90 $29.50 Alaska Residential2 $31.50 Not applicable Hawaii Residential3,4 $9.50 Not applicable FedEx Ground Commercial $3.10 $15.50 Extended Commercial $3.70 $18.50 Alaska Commercial $31.50 Not applicable Hawaii Commercial5 $12 Not applicable Intra-Hawaii Commercial6 $1.10 Not applicable FedEx Ground and FedEx Home Delivery Residential (FedEx Ground)$4.40 $22 Residential (FedEx Home Delivery)$4.30 $21.50 Extended Residential (FedEx Ground)$5.90 $29.50 Extended Residential (FedEx Home Delivery)$5.90 $29.50 Alaska Residential $31.50 Not applicable Hawaii Residential5 $12 Not applicable Intra-Hawaii Residential6 $1.10 Not applicable $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 124 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Delivery Reattempt Charge If we cannot complete delivery of a U.S. express freight or international express freight shipment on the initial delivery attempt, the shipment will be returned to the nearest FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable. U.S. Express Freight Services Greater of $70.50 per shipment or $0.077 per lb. Delivery Reattempts Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground will reattempt delivery if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; or 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. ÁîæèÛééÌ×Ùá×ÝÛéÅäêÛèä×êßåä×â For FedEx Express international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. If delivery of a shipment to a residential address (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. ÃèåëäÚÌ×Ùá×ÝÛéÅäêÛèä×êßåä×â FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Ground Tariff for details. FedEx First Overnight and FedEx International First (U.S. Inbound). We may provide three delivery attempts. For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight or FedEx International Priority commitment time on the same day as the first attempted delivery. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day. Express Freight. For more information, see Delivery Reattempt Charge above. Express Services, Ground Services See the definition at left and the Pickup and Delivery section in the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 125 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Dimensional Weight Dimensional weight is calculated by multiplying the length by width by height of each package in inches and dividing the total by 139. When dimensional weight applies per shipment, calculate the volume of each piece or freight handling unit in the shipment (multiply the length by width by height), then add those volumes together and divide the total by 139. If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. If the chargeable weight of a FedEx Ground package exceeds 150 lbs., a prorated per-pound rate will be used. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. FedEx Express applies dimensional weight to all shipments in customer packaging and may apply it to shipments in FedEx packaging. Dimensional weight applies on a per-package or per-shipment basis for U.S. shipments, and per-shipment for international and U.S.-to- Puerto Rico shipments. Dimensional weight is applicable on a per-freight-handling-unit basis for U.S. express freight shipments and a per-shipment basis for FedEx International Priority Freight and FedEx International Economy Freight shipments. See fedex.com/us/ terms/other-services for FedEx International Premium dimensional weight information. FedEx Ground and FedEx Home Delivery apply dimensional weight to all shipments on a per-package basis. Express Services, Ground Services If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. See the definition at left for details. Duties and Taxes Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), may be assessed on the contents of the shipment. Any such charges will be billed to the recipient, unless you instruct us otherwise. In the event we disburse duties and taxes on any given shipment to a customs agency, the payer will be assessed an ancillary clearance service fee based on a flat rate or on a percentage of the total amount ÚßéØëèéÛÚéÛÛêÞÛÀßéØëèéÛãÛäêÂÛÛ¢ã×ïØÛßÚÛäêßċÛÚ×é½Úì×äÙÛãÛäêÂÛÛåèÀëêï Handling Fee in certain countries] listed under Ancillary Clearance Service Fees on pp. 120–121). International Express Package Services, International Express Freight Services, International Ground Service See the definition at left, the Duties and Taxes section in the FedEx Express International Terms and Conditions, and the International Service Conditions section in the FedEx Ground Tariff for details. Electronic Export Information Filing Fee A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s Automated Export System (AES) via FedEx Export AgentFile® on your behalf. International Express Package Services, International Express Freight Services $10 per shipment Express On-Call Pickup Charge (Courier Pickup Charge) A charge applies when you request a pickup for a FedEx Express package, including requests made using FedEx electronic shipping solutions or by calling 1.800.463.3339 (say “schedule a pickup”). The charge is itemized separately on your invoice. The charge also applies for pickup of FedEx Express® Prepaid Stamp shipments. (A return pickup charge applies for pickup of FedEx Express® Billable Stamp shipments. See p. 131.) On-call pickups can only be scheduled for shipments paid for with a FedEx account number. This charge does not apply if you drop off your package at a FedEx shipping location, tender your package via a FedEx Express Automated Pickup, or if you have a FedEx Express regular or FedEx Ground regular scheduled pickup for the account used to schedule the FedEx Express on-call pickup. U.S. Express Package Services International Express Package Services $4 per package $4 per shipment Extended Service Area Delivery Shipments delivered to points outside the FedEx primary service areas are assessed an extended service area delivery charge. No other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services $185 per shipment Extended Service Area Pickup Shipments picked up outside the FedEx primary service areas are assessed an extended service area pickup charge. No other origin-related, surchargeable freight services are available from extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services, FedEx International Premium $185 per shipment $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 126 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Extra Services Charge When the shipper or recipient requests a special handling service beyond the standard freight pickup and delivery features of service outlined in this FedEx Service Guide, or when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges. U.S. Express Freight Services, FedEx International Premium $104.50 per handler hour ($104.50 minimum) FedEx® Collect on Delivery (C.O.D.) If the C.O.D. sender’s shipments have a 20% refusal rate, a higher charge may be applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to the sender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express U.S. Terms and Conditions. For shipments receiving FedEx Express Multiweight pricing, the maximum charge is $115.50 per shipment. FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver FedEx 1Day Freight, FedEx 2Day Freight, FedEx 3Day Freight $16.50 per package $87.50 per shipment FedEx Delivery Manager® A fee is assessed to the package recipient when the recipient requests to schedule a delivery for a specific date, time, or date and time. Recipients can choose from the following delivery options: • On a specific date (delivery on a specific business day within 7 calendar days after the original scheduled delivery date). • At a specified time (delivery between 5 p.m. and 8 p.m. by the original scheduled delivery date). • On a specific date at a specified time (delivery within a 2-hour window on a specific business day within 7 calendar days on or after the original scheduled delivery date). In addition, a fee is assessed to the package recipient when the recipient requests to have packages delivered somewhere other than the original residential address. If the new recipient-requested address is 120 miles or less from the original address, the fee is $5.55 per package for FedEx Express, FedEx Ground and FedEx Home Delivery packages. If the new recipient-requested address is more than 120 miles from the original address, the fee is: • $33.50 per package for FedEx Express packages to be delivered 1 day after the original scheduled delivery date. • $22.50 per package for FedEx Express packages to be delivered 3 days after the original scheduled delivery date. • $14.50 per package for FedEx Ground and FedEx Home Delivery packages. U.S. Express Package Services, FedEx Home Delivery U.S. Express Package Services, U.S. Ground Services ÏÙÞÛÚëâÛÕåëèÀÛâßìÛèï • $5.55 per package (delivery on a specific date) • $5.55 per package (delivery at a specified time) • $11.50 per package (delivery on a specific date at a specified time) Deliver to Another Address (120 miles or less) • $5.55 per package Deliver to Another Address (more than 120 miles) • $33.50 per package (delivery 1 day after the original scheduled delivery date) • $22.50 per package (delivery 3 days after the original scheduled delivery date) • $14.50 per package (delivery via FedEx Ground or FedEx Home Delivery) FedEx® Delivery Signature Options We provide three options when you need a signature upon delivery: Indirect Signature Required, Direct Signature Required and Adult Signature Required. For U.S. and Canada destinations, Indirect Signature Required is available to residential addresses only. For destinations other than the U.S. and Canada, charges for Indirect Signature Required may not apply. For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing that are subject to per-package signature option charges, the maximum charge is $38.85 per shipment for Indirect Signature Required, $38.85 per shipment for Direct Signature Required and $46.90 per shipment for Adult Signature Required. When you tender multiple-package shipments processed together using a FedEx electronic shipping solution to us, any FedEx Delivery Signature Option that you select will apply to all packages within the shipment. For Hold at Location shipments, Indirect Signature Required and Direct Signature Required charges may not apply, but Adult Signature Required charges will apply. U.S. Express Package Services, U.S. Ground Services, International Ground Service International Express Package Services • $5.55 per package (Indirect Signature Required) • $5.55 per package (Direct Signature Required) • $6.70 per package (Adult Signature Required) • $5.55 per shipment (Indirect Signature Required) • $5.55 per shipment (Direct Signature Required) • $6.70 per shipment (Adult Signature Required) FedEx Email Return Label A charge applies in addition to shipping charges once the recipient has used the return label. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight $1.05 per label $1.05 per shipment FedEx ExpressTag® A charge applies in addition to shipping charges when we pick up the package for return at your recipient’s location. FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day $6.45 per package $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 127 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information 1 Not available with FedEx Home Delivery. Definition Applicable services Charges FedEx Ground® Alternate Address Pickup We may provide pickup service to an address other than the shipping location associated with the FedEx Ground account number, upon request, for an additional charge of $12.50 per unique address per week. The fee applies only to FedEx Ground on-call pickups scheduled at an alternate address location by account numbers that are assessed the FedEx Ground® Automated Pickup weekly fee (see below) or the ground weekly pickup fee (see p. 129). U.S. Ground Services, International Ground Service $12.50 per unique address per week FedEx Ground® Automated Pickup Weekly Fee FedEx Ground may provide automated pickup service to customers for an additional charge. The weekly pickup fee will be assessed to the account number associated with the FedEx Ground Automated Pickup during the week for which one or more automated or on-call pickups are performed. When a FedEx Ground Automated Pickup customer creates a shipment via FedEx Ship Manager® at fedex.com or FedEx Web Services before their designated shipment transmission time, a pickup will occur the same day. FedEx Ship Manager® Software or FedEx Ship Manager® Server users must upload or close shipment information prior to their designated shipment transmission time in order to receive a pickup the same day. Account numbers assessed the FedEx Ground Automated Pickup weekly fee do not pay the ground on-call pickup charge (see p. 128). Also see FedEx Ground Alternate Address Pickup above. U.S. Ground Services, International Ground Service $15 per week FedEx Ground® Call Tag A $7 charge applies in addition to shipping charges when you request a call tag for a commercial location via electronic shipping solutions or at fedex.com/pickup. For residential locations, an $8 charge applies in addition to shipping charges when you request a call tag via electronic shipping solutions or at fedex.com/pickup. Additional delivery charges may apply. Requests for call tags through FedEx Customer Service were discontinued effective January 31, 2021. This discontinuation excludes damaged call tags and recipient shipments refusals; both are still permitted to be scheduled by calling FedEx Customer Service. In any instance in which you call FedEx Customer Service to request a call tag, an $8 charge applies, in addition to shipping charges. U.S. Ground Services • $7 per package (commercial pickup requested via electronic shipping solutions or fedex.com/pickup) • $8 per package (requested via FedEx Customer Service) • $8 per package (residential pickup) FedEx Ground® C.O.D. A charge applies when you direct us to collect payment from your recipient. If you select regular or guaranteed funds C.O.D., the charge is $16.50 per package. If you select currency C.O.D., the charge is $16.50 per package plus an additional charge based on your shipment’s destination. For currency C.O.D. shipments within the U.S., the additional charge is the greater of $35.50 per package or 4% of the currency C.O.D. amount. For currency C.O.D. shipments to Canada, the additional charge is $35.50 per package. Maximum charges apply for shipments receiving FedEx Ground Multiweight pricing. For regular or guaranteed funds C.O.D., the maximum charge is $115.50 per shipment. For currency C.O.D. shipments within the U.S., the maximum charge is $390.50 per shipment plus an additional 4% of the C.O.D. amount per package that is in excess of $550. For currency C.O.D. shipments to Canada, the maximum charge is $390.50 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D. U.S. Ground Services,1 International Ground Service • $16.50 per package • Additional charge of $35.50 per package or 4% of the currency C.O.D. amount (whichever is greater) for currency C.O.D. within the U.S. Additional charge of $35.50 per package for currency C.O.D. to Canada. See definition at left. FedEx Ground® Electronic C.O.D. (E.C.O.D.) A charge applies when you direct us to collect payment from your recipient and deposit it directly into your bank account. There is an additional weekly service charge of $12.50 for deposit in 48 hours, or $41 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $115.50 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is not available for shipments to or within Canada. U.S. Ground Services1 $16.50 per package, plus a $12.50 or $41 weekly charge (see definition at left) FedEx Home Delivery Convenient Delivery Options You can choose a convenient delivery option for recipients with special appointment and evening requirements. FedEx Date Certain Home Delivery® With Indirect Signature Required With Direct Signature Required With Adult Signature Required FedEx Evening Home Delivery® With Indirect Signature Required With Direct Signature Required With Adult Signature Required FedEx Appointment Home Delivery® With Direct Signature Required With Adult Signature Required $3.55 per shipment $3.55 per shipment plus $5.55 per package $3.55 per shipment plus $5.55 per package $3.55 per shipment plus $6.70 per package $8.15 per shipment $8.15 per shipment plus $5.55 per package $8.15 per shipment plus $5.55 per package $8.15 per shipment plus $6.70 per package $18 per shipment Included $18 per shipment plus $6.70 per package $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 128 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Definition Applicable services Charges FedEx International Controlled Export A charge applies when you select the FedEx International Controlled Export option for shipments moving under a U.S. State Department (DSP) license or U.S. Drug Enforcement Administration permits. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CBP7512) from a foreign trade zone or bonded warehouse. FedEx International Priority, FedEx International Priority Freight $50 per shipment FedEx On Demand Care A charge applies if at your request we take remedial action to protect the integrity of a shipment’s contents in transit. Remedial actions available include dry ice replenishment and gel pack reconditioning. To be eligible for FedEx On Demand Care you must be a FedEx account holder, and first sign and return a one-time authorization form. The shipper must call 1.800.463.3339 after the shipment has been tendered to us — FedEx On Demand Care cannot be requested before tendering the shipment. FedEx does not guarantee availability of this service option, or guarantee the content integrity of your shipment if at your request we provide FedEx On Demand Care. U.S. Express Package Services International Express Package Services U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight Greater of $79 per package or $2.10 per lb. Greater of $132.50 per shipment or $2.65 per lb. Greater of $420 per freight handling unit or $0.79 per lb. Greater of $530 per shipment or $0.53 per lb. FedEx Print Return Label A charge applies in addition to shipping charges once the recipient has used the return label. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight (U.S. import-rated shipments from all origins) $1.05 per label $1.05 per shipment Fuel Surcharge We reserve the right to assess fuel and other surcharges on shipments, without notice. We will determine the amount and duration of any such surcharges at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. For FedEx Express (excluding U.S. Express Freight Services), the fuel surcharge percentage will be subject to adjustment using the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight and FedEx International Airport-to-AirportSM shipments. The fuel surcharge for U.S. Domestic Express Freight Services will be a charge per pound assessed on the rated weight of the shipment.2 The charge per pound will be subject to weekly adjustment based on the weekly published USGC spot price for a gallon of kerosene-type jet fuel. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment using the National U.S. On-Highway Average price for a gallon of diesel fuel, as published by the U.S. Department of Energy. Express Services, Ground Services, U.S. Express Freight Services Go to fedex.com/en-us/shipping/ fuel-surcharge.html for updates to the fuel surcharge. Ground On-Call Pickup Charge A charge applies when you request a FedEx Ground pickup, including requests made using FedEx electronic shipping solutions or by calling 1.800.463.3339 (say “schedule a pickup”). The charge is itemized separately on your invoice. You will be charged a maximum of $20 per week for future-day or same-day on-call pickup fees billed to your account and originating from the same location. This charge does not apply if you drop off your package at a FedEx shipping location, or if you are assessed the FedEx Ground Automated Pickup weekly fee (see p. 127) or the ground weekly pickup fee (see p. 129) on the account used to schedule the FedEx Ground on-call pickup. The ground on-call pickup charge also does not apply to FedEx Ground® Package Returns Program pickups (see Return Pickup on p. 132 for fees that apply to FedEx Print Return Label and FedEx Email Return Label pickups). On-call pickups can only be scheduled for shipments paid for with a FedEx account number. U.S. Ground Services, International Ground Service • $3 per package (future-day pickups requested via electronic shipping solutions) • $4 per package (future-day pickups requested via FedEx Customer Service) • $4 per package (same-day pickups1 requested via electronic shipping solutions) • $5 per package (same-day pickups1 requested via FedEx Customer Service) • Maximum of $20 per week per origin location. See definition at left. Other transportation-related fees and shipping information 1 Same-day pickup is available in select areas only. 2 Effective February 1, 2021. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 129 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Ground Unauthorized Package Charge A charge of $920 per package will be assessed for the following conditions: • Any package measuring more than 108 inches in length. • Any package measuring more than 165 inches in length and girth combined. • Any package weighing more than 150 lbs. These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time. U.S. Ground Services, International Ground Service $920 per package Peak — Ground Unauthorized Package Charge During specified times of the year, the Peak — Ground Unauthorized Package Charge will apply to packages meeting the criteria and characteristics of the Ground Unauthorized Package Charge (see above). U.S. Ground Services, International Ground Service Go to fedex.com/peak-surcharge for information on peak surcharges in effect, including applicable services, surcharge amounts and effective dates. Ground Weekly Pickup Fee FedEx Ground may provide regular scheduled pickup service for an additional charge. The ground weekly pickup fee is assessed to the account number associated with the FedEx Ground regular scheduled pickup. The fee amount is determined using the account number’s previously invoiced combined weekly FedEx Express, FedEx Ground and FedEx Ground® Economy charges. Account numbers assessed the ground weekly pickup fee do not pay the ground on-call pickup charge (see p. 128). Also see FedEx Ground Alternate Address Pickup on p. 127. U.S. Ground Services, International Ground Service • $16.50 per week (invoiced weekly shipping charges of $75 or more) • $33 per week (invoiced weekly shipping charges of less than $75) Hazardous Materials We assess a surcharge on each package containing hazardous materials. Materials classified as Limited Quantity are the only hazardous materials you can ship via FedEx Home Delivery and FedEx International Ground (no surcharge applies for Limited Quantity). FedEx Ground FedEx Home Delivery, International Ground Service $39 per package Limited Quantity only; no charge applies Inside Delivery Charge When requested, FedEx may move shipments to positions beyond the adjacent loading area. In doing so, we will assess an inside delivery charge in addition to all other applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site. U.S. Express Freight Services Greater of $116.50 per shipment or $0.076 per lb. Inside Pickup Charge When requested, FedEx may move shipments from positions beyond the adjacent loading area. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. U.S. Express Freight Services, FedEx International Premium Greater of $116.50 per shipment or $0.076 per lb. International Out-of-Delivery-Area Surcharge International shipments delivered to remote and less-accessible locations are assessed an out-of-delivery-area surcharge. Go to fedex.com/rates-surcharges for a list of ZIP codes, postal codes or cities by destination country where this surcharge applies. For shipments to the U.S., an international out-of-delivery-area surcharge applies to International Express Freight Services only. International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight Greater of $42 per shipment or $0.42 per lb. International Out-of-Pickup-Area Surcharge International shipments picked up from remote and less-accessible locations are assessed an out-of-pickup-area surcharge. Go to fedex.com/rates-surcharges for a list of ZIP codes, postal codes or cities by origin country where this surcharge applies. For shipments from the U.S., an international out-of-pickup-area surcharge applies to International Express Freight Services only. International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight Greater of $42 per shipment or $0.42 per lb. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 130 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Metro Service Area Delivery Shipments delivered to select highly congested metro ZIP codes are assessed a metro service area delivery charge. No other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services $185 per shipment Metro Service Area Pickup Shipments picked up in select highly congested metro ZIP codes are assessed a metro service area pickup charge. No other origin-related, surchargeable freight services are available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services, FedEx International Premium $185 per shipment Minimum Billable Weight for FedEx Express Packaging A minimum billable weight applies to shipments packaged in FedEx Express boxes and tubes. U.S. Express Package Services, International Express Package Services • A minimum billable weight of 2 lbs. applies to the FedEx® Small Box, FedEx® Medium Box, FedEx® Large Box and FedEx® Extra Large Box for U.S., U.S. export and U.S. import-rated shipments • A minimum billable weight of 9 lbs. applies to the FedEx® Tube for U.S., U.S. export and U.S. import-rated shipments Missing or Invalid Account Number A fee applies if the shipper does not provide a valid or accurate FedEx account number or credit card number for the billing option selected. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address. Express Services, Ground Services $18 per shipment Multiple-Piece Shipments For FedEx Express and FedEx Ground package services, you can ship multiple pieces as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, packaging type and delivery instructions (including FedEx Delivery Signature Options, collect on delivery, FedEx Express Saturday pickup or delivery, Hold at Location, or FedEx Home Delivery convenient delivery options); 2) move together on the same day from one sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single freight handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is rated based on price per package and price per total shipment weight. You are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. FedEx One Rate multiple-piece shipments are not eligible for FedEx Express Multiweight pricing. All FedEx electronic shipping solutions can create shipping labels for FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx Express Package US Airbill or FedEx Express Freight US Airbill can accept up to 999 pieces as a multiple- piece shipment (except for shipments in FedEx® Envelope or FedEx 10kg Box and FedEx 25kg Box packaging). U.S. Express Services, International Express Services Ground Services FedEx Express Multiweight rates may apply. See pp. 60–61 (U.S.) and p. 86 (Puerto Rico and international) for more details. FedEx Ground Multiweight rates are available by contract only. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 131 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Northern Canada Surcharge An additional charge applies for packages destined to the Yukon, Northwest Territories, Nunavut and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. Packages weighing more than 70 lbs. may be refused or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. International Ground Service • $81.50 per package (packages weighing 70 lbs. or less) • $125 per package (packages weighing more than 70 lbs., if accepted) Oversize Charge An oversize charge applies to packages that exceed 96 inches in length or 130 inches in length and girth. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. FedEx Express international shipments will not be subject to a 90-lb. minimum billable weight. For more information about extra-large packages, see the Extra-Large Packages and the Package Restrictions (Size and Weight) sections in the FedEx Express Terms and Conditions, and the Package Restrictions (Size and Weight) section in the FedEx Ground Tariff. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. U.S. Express Package Services, FedEx Ground, International Ground Service FedEx Home Delivery International Express Package Services $105 per package $130 per package $105 per shipment Peak — Oversize Charge During specified times of the year, the Peak — Oversize Charge will apply to packages meeting the criteria and characteristics of the Oversize Charge (see above). U.S. Express Package Services, U.S. Ground Services, International Ground Service Go to fedex.com/peak-surcharge for information on peak surcharges in effect, including applicable services, surcharge amounts and effective dates. Payer Rebilling For every request to change the billing instructions for a shipment, we will assess a fee to the payer in addition to shipping charges. U.S. Express Package Services, International Express Package Services, U.S. Express Freight Services $18 per shipment Pickup Charge (FedEx International Premium) FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s location is available for an additional fee. The fees are: minimum charge $20, $0.16 per pound for shipments that weigh 100–220 lbs., $0.14 per pound for shipments that weigh 221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more. FedEx International Premium Varies based on shipment weight; see definition at left ($20 minimum) Reroute of Shipment A shipping fee is billed to the account number specified on the FedEx airbill or shipping label for each rerouted package; it appears as an address correction on the invoice. Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, the fee is $18 per package up to a maximum of $126 per shipment. U.S. Express Package Services U.S. Express Freight Services $18 per package $93 per shipment Residential Delivery Charge A residential delivery charge applies to shipments addressed to a home or private residence, including locations where a business is operated from a home, or to any shipment in which the shipper has designated the delivery address as a residence. For shipments receiving FedEx Express Multiweight pricing, the maximum charge is $44.55 per shipment. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $43.20 per shipment. U.S. Express Package Services U.S. Ground Services, International Ground Service International Express Package Services (to Canada, and U.S. import-rated shipments from all origins) U.S. Express Freight Services FedEx International Priority Freight, FedEx International Economy Freight (to Canada, and U.S. import-rated shipments from all origins) $4.95 per package $4.80 per package ($4.35 per package for FedEx Home Delivery) $4.95 per shipment $160 per shipment $160 per shipment Residential Pickup Charge Shipments picked up at a home or private residence, including locations where a business is operated from a home, incur a residential pickup charge in addition to all other applicable charges. U.S. Express Freight Services, FedEx International Premium $160 per shipment $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 132 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Other transportation-related fees and shipping information Definition Applicable services Charges Return Pickup A charge applies for pickup of FedEx Print Return Label, FedEx Email Return Label and FedEx Express Billable Stamp shipments. This charge does not apply if the package is dropped off at a FedEx shipping location or included in a regular scheduled pickup. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services $4 per package Saturday Delivery For U.S. package shipments, Saturday delivery is available with FedEx First Overnight, FedEx Priority Overnight and FedEx 2Day for an additional charge. If FedEx does not deliver or attempt delivery on Saturday because the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed on Saturday, a Saturday delivery fee will still be charged. If failure to deliver on a Saturday results from an unexcused service failure, the FedEx Money-Back Guarantee may apply. For details on the FedEx Money-Back Guarantee, see the Money-Back Guarantee Policy section in the FedEx Express Terms and Conditions. For U.S. express freight shipments, Saturday delivery is available to several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at Location is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. Saturday delivery also is available for an additional charge to a limited number of Canadian postal codes via FedEx International Priority Freight. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.463.3339 (say “international services”) for more information. FedEx First Overnight, FedEx Priority Overnight, FedEx 2Day (charge is not applied to shipments rated as FedEx Express Multiweight) FedEx International Priority FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight, FedEx International Priority Freight $16 per package $16 per shipment $210 per shipment Saturday Pickup Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for an additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package services is $112 per shipment. An additional charge also applies when you request Saturday pickup for FedEx International First or FedEx International Priority shipments. To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com. Saturday pickup is not available with FedEx International Economy. For U.S. express freight shipments, Saturday pickup is available in several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight for an additional charge. To determine if Saturday pickup is available at your location, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com, or call 1.800.332.0807. For U.S. export express freight shipments, Saturday pickup is available in several U.S. markets with FedEx International Priority Freight and FedEx International Economy Freight for an additional charge. To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com. Call FedEx International Customer Service at 1.800.463.3339 (say “international services”) for more information. U.S. Express Package Services FedEx International First, FedEx International Priority U.S. Express Freight Services, FedEx International Priority Freight, FedEx International Economy Freight $16 per package $16 per shipment $210 per shipment $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 133 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Nontransportation fees Definition Charges Late Payment Fee A late payment fee will be assessed on the total past-due balance of the invoice if payment is not received by FedEx by the invoice due date. 6% of total past-due invoice balance Other transportation-related fees and shipping information SenseAware Single Journey SenseAware Single Journey Accessorial Fees Definition Applicable services Charges SenseAware® FedEx may provide a monitoring solution upon customer request. SenseAware is a contractual service and is billed separately from FedEx transportation. SenseAware Single Journey. Order online and pay per use. SenseAware Subscription. Unlimited use for a monthly fee. See senseaware.com for more details. For approved countries refer to senseaware.com/program-terms-of-use. U.S. Express Package Services, U.S. Ground Services, International Express Package Services, International Ground Service, U.S. Express Freight Services, International Express Freight Services U.S. Domestic Journey U.S.-to-International Journey National Institute of Standards and Technology (NIST) Certification Probes Single Journey Late Fee Lost or Damaged Device Lost or Damaged Dry Ice Probe Lost or Damaged Cryogenic Probe $150 per journey $200 per journey ½ÚÚßêßåä×âw"æÛèÙÛèêßċÙ×êßåä Additional $25 per any probe $10 per day if no return scan 24 hours ×ďÛèàåëèäÛïÙâåéÛéÜåèëæêå!Ú×ïé $350 per device $130 per probe $175 per probe Signature Proof of Delivery via FedEx Standard Overnight Envelope A charge applies when you request to have FedEx signature proof-of-delivery information delivered to you via FedEx Standard Overnight. (This information also is available at fedex.com for no charge.) U.S. Express Package Services, International Express Package Services, U.S. Express Freight Services $6 per request Third Party Billing Surcharge A surcharge will apply to shipments that are billed to a third party. The surcharge applies when an account unrelated to the shipper, as solely determined by FedEx, is billed as a third party for the shipment. It will be charged to the third-party payer. See the Billing section in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for the definition of a Bill Third Party shipment. Express Services, Ground Services 4.5% of transportation charges, surcharges and additional fees (not including duties, taxes and ancillary clearance service fees) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 134 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Review terms FedEx Express Terms and Conditions 136 U.S. 136 International 151 FedEx Ground Tariff 168 FedEx SameDay® City Tariff 186 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 135 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Terms and conditions at fedex.com You can view and download the most current version of shipping terms and conditions for FedEx® shipping services, including FedEx Express, FedEx Ground, FedEx Freight and others, at fedex.com/us/terms. ÈÛ×èäãåèÛ FedEx Express, FedEx Ground and FedEx SameDay City terms and conditions View and download the FedEx Express Terms and Conditions, the FedEx Ground Tariff and the FedEx SameDay® City Tariff. • FedEx Express: U.S. • FedEx Express: International • FedEx Ground Tariff • FedEx SameDay City Tariff FedEx Express, FedEx Ground and FedEx SameDay City terms and conditions Terms and conditions for other services View and download the FXF 100 Series Rules Tariff for FedEx Freight, and the terms and conditions for other FedEx services. • FedEx International Premium® and FedEx International Express Freight® • FedEx® International Document Preparation • FedEx International Controlled Export • FedEx Freight Terms and conditions for other services $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ U.S. shipments FedEx Express Terms and Conditions 136 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Effective January 4, 2021 Updated April 19, 2021 Contents U.S. shipments Definitions 137 Non-waiver 138 Account numbers 138 Alcoholic beverages 139 Animals, ornamental marine life (including live fish) and animal carcasses 139 Billing 139 Cartage agents 140 Claims 141 Collect on delivery (C.O.D.) service 141 Credit terms 142 Dangerous goods 142 Data privacy 143 Declared value and limits of liability (not insurance coverage) 143 Delivery Signature Options 144 Dimensional weight (volumetric weight) 144 Extra-large packages 144 Firearms 144 Fuel and other surcharges 144 Inspection of shipments and identification requirement 144 Liabilities not assumed 145 Limitations on legal actions 145 Money-back guarantee policy 146 Overweight packages 146 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 147 Package restrictions (size and weight) 147 Packaging and marking 147 Perishables 147 Pharmaceuticals 148 Pickup and delivery 148 Plants and plant materials 148 Prohibited items 148 Proof of delivery 149 Rate quotations 149 Refusal or rejection of shipments 149 Return options 149 Routing and rerouting 149 Service areas 149 Signature releases 149 Tobacco and tobacco products 150 Undeliverable shipments 150 Warranties 150 For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, supersede all previous terms and conditions, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Express service to which these terms and conditions apply. The contract of carriage as expressed in these terms and conditions constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, and each party warrants that it has not relied and will not be relying upon any evaluation, representation or advice from the other party, its agents, affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) except representations expressly made in writing in these terms and conditions. The downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Tariff. The FedEx Express Terms and Conditions and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. FedEx reserves the right to unilaterally modify, amend, change or supplement the FedEx Service Guide, including, but not limited to, the rates, services, features of service, and these terms and conditions, without notice. Only an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx Customer Automation agreement. To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation agreement and these FedEx Express Terms and Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Any failure to enforce or apply a term, condition, or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to enforce or apply such a term, condition or provision in the future. U.S. shipments The following pages contain the FedEx Express Terms and Conditions applicable to the transportation of any package, document, envelope, skid, container or other item by FedEx Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, manifests, airbills, labels, shipping software and stamps when shipping between points within the U.S., including Hawaii and Alaska. See the International Shipments section when shipping to or from international points, including points between Puerto Rico and the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground and the FedEx SameDay City Tariff when shipping by FedEx SameDay City. If there is a conflict between these terms and conditions and the terms and conditions on any FedEx airbill, manifest, stamp, shipping label or other transit documentation, the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control. Rates and service quotations by our employees and agents are based upon information you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. • Shippers may request FedEx One Rate pricing for qualifying FedEx Express shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate section of this Service Guide for details. For the most current information regarding areas served and delivery commitments, contact FedEx Customer Service at 1.800.463.3339. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. “Airbill” means any shipping document, manifest, label, stamp, electronic entry or similar item used to tender shipments to FedEx Express for transportation. Originals must be used (photocopies are not accepted). ù¾ßââרâÛíÛßÝÞêú and “chargeable weight” mean the weight used to calculate the rate. The billable weight and chargeable weight are the greater of actual or dimensional weight. ù¾ëéßäÛééÚ×ïú means Monday through Friday except for the following holidays: Memorial Day New Year’s Day Independence Day Constitution Day (Puerto Rico only) Labor Day Good Friday (Puerto Rico only) Thanksgiving Day Three Kings Day (Puerto Rico only) Christmas Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. ù¾ëéßäÛééÚÛâßìÛèïú means any delivery that is not a residential delivery. “Commercial delivery” means any delivery that is not a residential delivery. “Consolidator” means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx Authorized ShipCenter locations and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging Agreement with FedEx. “Customer,” “sender” or “shipper” means the person whose name is listed on the airbill as the sender. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation and its officers, employees and agents (but does not include cartage agents). “FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise. “FedEx One Rate” is a pricing option for FedEx Express shipments that includes any applicable residential surcharges, delivery area surcharges and fuel surcharge. FedEx One Rate is subject to other charges including, but not limited to, on-call pickup, Saturday delivery, FedEx Delivery Signature Options, additional declared value, and address or account corrections. Shippers are required to use FedEx Express packaging and FedEx Express U.S. shipping services (FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver). To qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and FedEx paks, boxes and tubes must weigh 50 lbs. or less. “Freight” means any single piece, skid or freight handling unit with a chargeable weight greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is unitized or bundled and individually identified with or without a forkliftable base. “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or supplemented. “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛú means any single parcel or piece with a chargeable weight of 150 lbs. or less. U.S. shipments FedEx Express Terms and Conditions 137 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Any fraction of a pound is rounded up to the next-higher pound. ùÌèååÜåÜÚÛâßìÛèïú means electronically captured delivery information, which may include date, time, location and signature information. “Recipient” means the person whose name is listed on the airbill as the recipient. “Reroute” means to deliver a shipment to an address different from that specified on the airbill, and includes a change: (1) from one street address to another in the same city and state; (2) from directions to Hold at Location to a request for delivery to another location; (3) from the delivery instructions on the airbill to a request to Hold at Location; or, (4) from one Hold at Location address to another in the same city and state. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. Note: Reroute does not apply to requests made by the recipient using FedEx Delivery Manager to request delivery to another address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. “Residential pickup” means a pickup from a home or private residence, including locations where a business is operated from the home. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. “Return option” means FedEx Print Return Label, FedEx Email Return Label, FedEx Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag. “Service failure” means delivery of your package 60 seconds or more after our published delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more pieces, either packages or freight, moving on a single airbill. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare the rates paid by FedEx account holders who do not have discounts applied to their account and who charge their shipping to their FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, C.O.D. charges, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëú or “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. Non-waiver Any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision. Account numbers All shipments originating in the U.S. and paid for with cash, check, debit or credit card must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must pay by cash (not accepted at all FedEx locations), check, money order or credit card. Payment is required when you give us your package. For “Bill Sender” and “Bill Third Party” transactions, packages will not be accepted unless you provide a valid FedEx account number. For “Bill Recipient” transactions, packages can be tendered without payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account number or pay with cash, check or money order at time of delivery. If the recipient refuses to pay, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling fees. For customers utilizing our electronic systems, a valid FedEx account number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any purpose other than shipping with FedEx, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any supplies, materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. Except for Canada- and Puerto Rico-based accounts, international account numbers may not be used for shipments between two points within the U.S. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package being delayed, rejected or returned until arrangements for payment are completed. If the account number to be billed is not valid, the shipment may be delayed until an alternative form of payment is secured. If a package is held or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the Service Failure Money-Back Guarantee Policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages shipped by us shall be subject to these terms and conditions, as modified, amended or supplemented. FedEx may provide trade credit information on its account holders to credit bureaus. U.S. shipments FedEx Express Terms and Conditions 138 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Definitions, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Alcoholic beverages Only licensed entities holding a state and federal license or retailers holding a state license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx account executive. A. ÈßÙÛäéÛÛêåÈßÙÛäéÛÛ FedEx will accept alcohol shipments (beer, wine and spirits) when both the shipper and recipient are either licensed wholesalers, licensed dealers, licensed distributors, licensed manufacturers, licensed retailers or licensed importers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. ¾ ÈßÙÛäéÛÛêå¿åäéëãÛè FedEx will accept wine shipments from licensed entities directly to consumers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. Shipments of beer or spirits to consumers are prohibited. Animals, ornamental marine life (including live fish) and animal carcasses A. FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Animal Desk (call 1.800.405.9052). If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/ tropical fish and beneficial insects on an exception basis under the following conditions: 1. Shipments must be from a business to a business (from a breeder to a pet store, for example). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. ¾FedEx Express does not accept animal carcass shipments as part of its regular- scheduled service. FedEx Express may accept certain shipments of animal heads and other parts for taxidermy if properly packaged. If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal carcass, organ or part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. Exception: If the animal carcass, organ or part meets the definition of an infectious substance (UN 3373, Biological Substance Category B; UN 2814, Infectious Substances Affecting Humans; or UN 2900, Infectious Substances Affecting Animals) as defined by the International Air Transportation Association (IATA) Dangerous Goods Regulations, then although approval from the FedEx Animal Desk is required, approval from FedEx Packaging Design and Development is not required. Instead, the shipment must be offered per the current IATA Dangerous Goods Regulations, available at iata.org. Refer to the Dangerous Goods section of these terms and conditions or call 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/Hazardous Materials Hotline for more information (outside the U.S. call 1.901.375.6806). Contact your FedEx account executive for details and additional requirements. ¾ßââßäÝ A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account number must appear on the airbill, and the account must be in good credit standing. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. (See section H, Billing and Special Handling Fees.) ¾ “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. service.) The recipient’s FedEx account number must be provided on the airbill at the time of shipment, or by the recipient at the time of delivery, and must be in good credit standing. If an account number in good credit standing is not provided, the recipient must pay for the shipment at the time of delivery. C. “Bill Third Party” means charges will be billed to someone other than the sender or recipient. Charges for shipments within the U.S. may be billed only to a third party in the U.S. In order to choose this billing option, the FedEx account number of the third party must appear on the airbill at the time it is tendered and the account must be in good credit standing. D. We reserve the right to verify the method of payment for any shipment and to refuse any shipment for which the method of payment cannot be verified. E. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. F. For packages tendered for transportation with a FedEx Express Prepaid Stamp, FedEx reserves the right to bill the customer for packages that are overweight or require special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. G. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAY ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx returns shipments, please see Return Options. H. ¾ßââßäÝ×äÚÏæÛÙß×âÄ×äÚâßäÝÂÛÛé 1. A special handling fee will be charged when no account number appears on the airbill or when an incomplete, inaccurate or invalid account number appears on the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without a FedEx account number, we will attempt to determine the correct account from our records and bill the account for all charges and fees, plus the special handling fee. Any applicable discount will apply. If, however, we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender, and no discount will be allowed. See Rates in the FedEx Service Guide for details. 2. Payer Rebilling. A special handling fee will be charged to the sender for each request for a change to billing instructions for a package. We will accept requests for change to billing instructions up to 90 days from the invoice date. Requests for rebilling of transportation charges must be received via one of the approved channels: a. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or b. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or c. Submit your request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). Your request for a rebill of transportation charges must include the current invoice number, the FedEx tracking number, amount and the new FedEx account number that you want to rebill; or d. Submit the request via our automated interactive voice response system at 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, the current invoice number, the FedEx tracking number and the new FedEx account number that you want to rebill. 3. A $20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. I. Electronically captured data will be used for billing purposes in the event a billing copy of the airbill is not available at the time of billing. J. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. K. Payment at the airbill level or tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Airbill or tracking number must be provided with corresponding invoice number. Any customer not using EDI or FedEx Billing Online should mail payment and remittance to the address below corresponding to the billing address state: (By U.S. Postal Service) For billing addresses in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, PR, RI, SC, VA, VT or WV, mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 U.S. shipments FedEx Express Terms and Conditions 139 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ For billing addresses in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY, mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 For billing addresses in AL, AR, FL, GA, LA, MS, OK, TN or TX, mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 For billing addresses in AZ, CA, HI, NV, OR or UT, mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 ÈIf you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 M. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call Revenue Services at 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com. N. Invoice Adjustments/Overcharges: 1. We reserve the right to audit shipments to verify service selection, shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are solely responsible for (i) accurately completing all sections of the airbill, (ii) accurately entering shipment information into any electronic shipping device and (iii) providing original shipping labels with a unique tracking number for each package in a shipment. If you fail to provide or correctly enter this information and documentation, you will be billed and agree to pay based on our estimate of the number of packages transported and either the dimensional weight at the time of billing or a standard default weight-per-package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx Priority Overnight or FedEx 1Day Freight, whichever is applicable. 3. Our money-back guarantee policy governs and is the exclusive remedy for requests for refunds or credits related to service failures. (See the Money-Back Guarantee Policy section for applicable notice provisions and other conditions.) If the money-back guarantee is suspended or revoked, there is no remedy. 4. Requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, money order or credit card). 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via fedex.com/us/customersupport/email/express_ground. html (select Billing/Invoicing as the category). All adjustment requests must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or d. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or e. Send your request to: FedEx Revenue Services 3965 Airways Boulevard Module G Memphis, TN 38116 A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 8. We will not be liable for any invoice adjustment unless you comply with the notice requirements described above. The filing of a lawsuit against us does not constitute compliance with these notice provisions. For additional information or assistance regarding billing issues, contact Revenue Services at 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday through Friday. O. Additional Taxes. If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service. ÌThe shipper and any other party who is liable for payment are responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. ÍAt our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. R. FedEx will charge for the category of service selected by the shipper, notwithstanding any requests for a different delivery time or date, including but not limited to, requests made by the recipient using FedEx Delivery Manager. Cartage agents We provide pickup and delivery service to points within our primary service areas. Service outside our primary service areas may be provided through cartage agents. For more information, please call Customer Service at 1.800.463.3339 or Express Freight Customer Service at 1.800.332.0807. A. Our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us (see the Money-Back Guarantee Policy section). The delivery commitment time begins when the cartage agent tenders the shipment to us and ends when a shipment is available for pickup by you or a cartage agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by us for all purposes. Except as stated below for FedEx Express Freight shipments, we are not responsible for service failures as a result of cartage agent pickups or deliveries. ¾ For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6) and when FedEx arranges delivery by a cartage agent, our delivery commitment time and U.S. shipments FedEx Express Terms and Conditions 140 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ money-back guarantee policy apply to both the portion of the transportation handled directly by us and to the portion of the transportation handled by the cartage agent. (See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipments originating in extended service areas (H4, H5, H6, H7) the delivery commitment time begins when the cartage agent tenders the shipment to FedEx. C. For FedEx Express Freight shipments destined to H7 extended service areas, our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us. The delivery commitment time ends when a shipment is available at the FedEx location for pickup by you or a cartage agent. We are not responsible for service failures as a result of cartage agent pickups from, or deliveries to, H7 extended service areas. D. If you elect to make arrangements for pickup or delivery directly with a cartage agent, you are responsible for all charges and fees assessed by the cartage agent. The invoice you receive from us will reflect only our charges and fees. E. A special handling fee applies; see Rates in the FedEx Service Guide. F. Cartage agents are independent contractors. They are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions. Claims A. We must receive notice of a claim due to failure to properly collect or deliver a C.O.D. payment within 21 calendar days after delivery of the shipment. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage claims) or shortage within 60 calendar days after delivery of the shipment. (See the Money-Back Guarantee Policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine months after the package was tendered to FedEx Express for shipment. ¾ Notice of claims for which you are seeking more than US$100 must be in writing. All claims must be made within the time limits set forth previously. C. Your notice of claim must include complete shipper and recipient information, as well as the FedEx tracking number, date of shipment, number of pieces, and shipment weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (A) through (B) will result in denial of your claim, and we will have no liability or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with these notice provisions. D. Written documentation supporting the amount of your claim must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof of payment, or other records. These documents must be verifiable to our satisfaction. E. We are not obligated to act on any claim until all transportation charges have been paid. The claim amount may not be deducted from these charges or from any outstanding balance owed to us. F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises as well as the right to retrieve the damaged package for inspection at a FedEx facility. The terms and conditions applicable to the original shipment (including any declared value) will govern the disposition of all claims in connection with the shipment, including any claim relative to the retrieval, inspection or return of the package. When a package is picked up for inspection, a receipt for the damaged package will be provided if requested by the recipient. All of the original shipping cartons, packing and contents must be made available for our inspection and retained until the claim is concluded. FedEx reserves the right to request a self-inspection requiring proof of damage in the form of photographs of the carton, inner packaging and damaged contents. If requested, this documentation must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. G. Except in the case of concealed damage, receipt of the shipment by the recipient without written notice of damage on the airbill is prima facie evidence that the shipment was delivered in good condition. H. We do not accept claims from customers whose packages were tendered to FedEx through a package consolidator. (See the Package Consolidators [Including FedEx Authorized ShipCenters] section.) I. Shipment-status information is not intended or permitted to be used as the basis to file a claim. J. Only one claim can be filed in connection with a shipment. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. K. In the event that a sender requests FedEx to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. È When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall vest with us. M. You can file a claim in the following ways: 1. Submit claims online at fedex.com/us/claimsonline. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service to: FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126 3. Call customer service at 1.800.463.3339 (say “claims”) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address listed above. N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF YOUR CLAIM. Collect on delivery (C.O.D.) service A. We offer a collect-on-delivery service consisting of transportation of packages, collection of a payment instrument issued by or on behalf of the recipient and delivery of a payment instrument to the shipper. The shipper is responsible for specifying on the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or third-party electronic shipping system, the amount (the C.O.D. amount) and the form of payment to be collected. We do not offer a cash-on-delivery service. ¾ If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect a cashier’s check, official check or money order. If the shipper marks UNSECURED PAYMENT, we will collect a personal check, certified check, cashier’s check, official check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS, CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be collected at the time of delivery. C. Performance of the C.O.D. service does not make us the agent of the shipper for any purpose whatsoever, including, but not limited to, completion of the sale of the goods by the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay the C.O.D. amount via the requested instrument, the shipment will be returned to the shipper, and no refund or credit of either the transportation charges or the C.O.D. charge will be given. D. Checks (including cashier’s, official, certified, business and personal checks) and money orders for the C.O.D. amount will be collected at the shipper’s sole risk, including, but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with respect to any such instrument. E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. (See the Declared Value and Limits of Liability section.) F. The original transportation of packages, collection of the payment instrument and delivery of the payment instrument are considered a single shipment. The terms and conditions in the Declared Value and Limits of Liability section are applicable to all C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express Freight service, if no value is declared, our maximum liability is the greater of US$100 or US$1 per pound. G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, failure to collect the C.O.D. amount, failure to collect the specified form of payment, collection of an instrument in the wrong amount, or failure or delay in delivering the payment instrument is limited to the declared value, subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. H. If the shipper sends more than one package on a single C.O.D. airbill, the total declared value for all of the packages must be written in the appropriate airbill section. Our maximum liability will be limited to the total value declared subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. I. The payment instrument will be forwarded to the shipper via FedEx Standard Overnight where available, and otherwise via FedEx 2Day, and will be directed to the shipper’s address for the account number on which the C.O.D. shipment was shipped. U.S. shipments FedEx Express Terms and Conditions 141 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Cartage agents, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Return C.O.D. service from Hawaii may be delayed one day due to transit time. J. Our money-back guarantee policy applies to transportation charges as well as to the additional charge for C.O.D. service and is the exclusive remedy for refund or credit of these charges in the event of a service failure. See the Money-Back Guarantee Policy section for complete conditions and limitations. When the money-back guarantee is suspended or revoked, there is no remedy. K. If 20% or more of a sender’s C.O.D. shipments are refused, or a sender requests changes to the C.O.D. amount for 10% or more of its C.O.D. shipments, FedEx has the option to revoke any discounts applicable to the sender’s account without notice (including discounts for non-C.O.D. shipments) and to impose a special handling fee of US$30 per shipment. È C.O.D. transportation charges must be charged to the sender’s FedEx account number. M. C.O.D. is not available for shipments rated with FedEx One Rate pricing. Credit terms A. We do not provide individual consumer credit privileges. ¾ As a condition of extending credit privileges, FedEx reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. C. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. D. The invoice date begins the credit term cycle, and payment is due within 15 days from the invoice date. A late payment fee will be assessed if your payment is not received by FedEx by the invoice due date. The late payment fee will equal 6% of the total past-due balance of any invoice that is past due. Failure to keep your FedEx account current will result in your account being placed on cash-only status. This status may impair your ability to use our services, delay your shipments, and may result in the loss of any applicable discounts. E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. F. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. G. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, including but not limited to late fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require you to secure the account with a form of payment as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, all fees and expenses are paid. H. Customers requesting removal from cash-only status must contact the Recovery Collections department at 1.800.506.7580. I. At our sole discretion, we may apply payments made on your account to any unpaid invoice issued on your account. J. Requests for research or refunds of payment must be received within 60 days from the date of payment. Dangerous goods A. All packages containing dangerous goods must comply with the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with all FedEx Express variations listed in the current edition of the IATA Dangerous Goods Regulations. The shipper is responsible for complying with all packing requirements and appropriate marking and labeling of the package, documentation, as well as compliance with applicable local, state, and federal laws, regulations, ordinances and rules. The shipper is also responsible for ensuring the recipient complies with all applicable local, state and federal laws, regulations, ordinances and rules for applicable hazard classes. ¾ Shippers must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, human and animal specimens, and pathogens or infectious materials. C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with the following exceptions: 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes and tubes; and 2. Biological Substance, Category B (UN 3373) shipments may be shipped in the following FedEx packaging: a. FedEx UN 3373 Pak overwrap (all inner packaging must meet UN 3373 regula- tory requirements; see the Packaging UN 3373 Shipments guide at fedex.com/ packaging). b. FedEx Medium Clinical Box or FedEx Large Clinical Box (with required inner packaging and markings on the box, and use as allowed by regulatory require- ments), or the following FedEx Temp-Assure cold shipping boxes: Small Cold Box Standard Duration, Medium Cold Box Standard Duration, Medium Cold Box Extended Duration, Large Cold Box Standard Duration and Large Cold Box Extended Duration. Blood, urine and other specimens not containing infectious substances can be shipped in the FedEx Clinical Pak overwrap with required inner packaging and markings, and use as allowed by the regulatory requirements (see the Clinical Packaging Guide at fedex.com/packaging). The shipper assumes sole responsibility for compliance with all applicable governmental regulations. For more information on FedEx guidelines, go to fedex.com/packaging and read our brochures on packaging clinical samples and Biological Substance, Category B (UN 3373) specimens. D. Shipments containing dangerous goods are not eligible for FedEx Express return options, except dry ice, which may be shipped using the FedEx Print Return Label and the FedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See the Dangerous Goods section at fedex.com for a list of dangerous goods that are not assessed a surcharge. E. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment. F. FedEx is not required to add dry ice to packages in its system, nor to provide re-icing services. G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express does not accept waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries (see IATA variation FX–04). H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a problem with an undeliverable dangerous goods shipment. If the recipient refuses a package containing dangerous goods, or the package leaks or is damaged, it will be returned to the shipper, if possible. If the shipper refuses to accept the returned shipment, or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for all costs, fees and expenses it incurs in connection with the cleanup and disposal of the package. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx Dangerous Goods shipping requirements. I. We have the right to refuse any package with an odor or any package that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees, and expenses it incurs in connection with the cleanup of such damage or contamination. J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as noted below: 1. Biological Substance, Category B (UN 3373) shipments can be placed in FedEx Drop Boxes in the U.S. and Puerto Rico and dropped off at participating Walgreens loca- tions. If FedEx Drop Boxes are not available at FedEx Office Print and Ship Center locations, UN 3373 shipments can be handed over the counter for acceptance. Contact your local FedEx Office Print and Ship Center location for service ques- tions. U.S. shipments FedEx Express Terms and Conditions 142 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Collect on delivery [C.O.D.] service, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 2. FedEx Express shipments containing permitted IATA Section II lithium batteries are allowed at FedEx Office Print and Ship Center locations and may be placed in FedEx Drop Boxes. K. The shipper must provide all required information and complete all boxes pertaining to dangerous goods on the FedEx airbill. Shippers utilizing electronic systems to ship dangerous goods must select, as appropriate to the electronic system, the special services, handling or flag to indicate that their shipment contains dangerous goods. ÈNote: We are required by law to report improperly declared or undeclared shipments of dangerous goods to the U.S. Department of Transportation (DOT). The shipper may be subject to fines and penalties under applicable law. The DOT/Federal Aviation Administration (FAA) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When individuals tender a shipment containing dangerous goods it must be properly classified, packaged, marked, labeled and identified as dangerous goods, and include the correct dangerous goods documentation. M. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) N. We are required to maintain proper segregation of incompatible dangerous goods on all vehicles and aircraft. This necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. O. Accessible dangerous goods can be shipped via FedEx First Overnight Freight and FedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goods can be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight to and from primary and extended service areas. Ì. For more information, see Shipping Dangerous Goods via FedEx Express at fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous goods, you may call 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside the U.S. call 1.901.375.6806). Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value and limits of liability (not insurance coverage) A. The declared value of any package represents our maximum liability in connection with a shipment of that package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It is the shipper’s responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper. You may transfer this risk to an insurance carrier of your choice through the purchase of an insurance policy. Contact an insurance agent or broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. ¾ With respect to U.S. express package services, unless a higher value is declared and paid for, our liability for each package is limited to US$100. For each package exceeding US$100 in declared value, an additional amount will be charged for each US$100 in value or fraction thereof. See Rates in the FedEx Service Guide for details. C. With respect to FedEx Express Freight services, unless a higher value is declared and paid for, our liability for each freight handling unit is limited to US$100 or US$1 per pound, whichever is greater. When the declared value exceeds the greater of US$100 or US$1 per pound per shipment, an additional amount will be charged for each US$100 (or fraction thereof) of additional declared value. See Rates in the FedEx Service Guide for details. D. Except as limited below, the maximum declared value per package in any FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value per shipment for FedEx SameDay is US$2,000. E. Except as limited below, the maximum declared value per each freight handling unit in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx 3Day Freight shipment is US$50,000. F. Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value of US$1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited- edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities. 6. Plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery). 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 12. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. 13. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. G. The maximum declared value for the contents of any FedEx Envelope or FedEx Pak is US$500. Goods with a value (actual or declared) exceeding US$500 should not be shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items shipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.) H. When the shipper sends more than one package on an airbill, the total declared value for all the packages moving on the airbill must be written in the appropriate section of the airbill. Our liability will be limited to the total declared value (not to exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of US$2,000, as described in this section). The declared value for each package will be determined by dividing the total declared value by the number of packages on the airbill unless you provide verifiable evidence supporting a different allocation. I. If a multiple-piece shipment is tendered to FedEx skidded, stackable, forkliftable, banded and/or shrinkwrapped as a single freight handling unit, the maximum declared value for that single freight handling unit is US$50,000 and not US$50,000 per package contained within that multiple-piece shipment. J. The maximum declared value we offer for shipments tendered to FedEx using FedEx Stamps purchased from anyone other than FedEx is US$100. K. The maximum declared value for FedEx Print Return Label and FedEx Email Return Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2Day U.S. shipments FedEx Express Terms and Conditions 143 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Dangerous goods, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Freight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTag shipments is US$50,000. We are not liable for any damage to a shipment or any claim arising out of the use of a return option unless the shipment was lost during delivery or there was visible damage noted by the FedEx courier at the time of delivery. We are not liable for any concealed damage to items returned using FedEx Print Return Label, FedEx Email Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the recipient without notice of damage on delivery is prima facie evidence that the shipment was delivered in good condition. Our liability for any loss or damage will not exceed the actual amount of the damage or the declared-value amount, whichever is lower. All other terms and conditions related to FedEx Express claims regulations apply for shipments sent via a FedEx return option. È ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN ÐÄÁÂÁÀÁÔÏÁÎÒÅ¿ÁÃÑÅÀÁÅÏÊÑÈȽÊÀÒËÅÀËÑν¿¿ÁÌнʿÁÂËο½ÎÎŽÃÁË ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. N. The shipper is responsible for accurately completing the airbill or other shipping documents, including completion of the declared-value section. We cannot honor requests to change the declared-value information on the airbill. O. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. Ì Additional restrictions may apply to a shipment if sent pursuant to an airline interline agreement. Í In the event that FedEx Office procures, accepts tender of, performs, or otherwise undertakes the transportation, delivery or release of a package by FedEx Express, whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in these terms and conditions or otherwise available to FedEx Express as if such provision were expressly for its benefit. Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or to all destinations. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx may reattempt delivery. ¾ Direct Signature Required. FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx may reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from someone at least 21 years old (government-issued photo identification required) at the delivery address. If there is no eligible recipient at the delivery address, FedEx may reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. Indirect Signature Required is not available for shipments to nonresidential addresses. F. Choosing a delivery signature option overrides a signature release. (See the Signature Release section.) G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. H. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and Rerouting sections. Dimensional weight (volumetric weight) Transportation charges may be assessed based on dimensional weight, which is a volumetric standard. Dimensional-weight pricing is applicable on a per-package or per-shipment basis to all shipments in customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges from FedEx. See the Dimensional Weight description in the Other Transportation-Related Fees and Shipping Informationn section of the FedEx Service Guide for additional details. Extra-large packages Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined (“extra-large” packages) may be accepted as FedEx Express Freight U.S. shipments. These pieces do not have to be palletized (skidded), stackable or forkliftable. Dimensional- weight pricing is applicable on a per-freight-handling-unit basis for extra-large packages. The chargeable weight is the greater of the actual weight or dimensional weight for extra- large packages and is applied on a per-freight-handling-unit basis. Each freight handling unit is also subject to a minimum billable weight of 151 lbs. regardless of its actual weight. The length and girth of a package is length plus (2 times the height) plus (2 times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. Firearms A. FedEx Express will transport and deliver firearms, antique firearms and replica firearms, all as defined by the United States Gun Control Act of 1968, as well as muzzleloaders and black powder firearms (collectively “firearms”), between areas served in the U.S., but only between: 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; law enforcement agencies of the U.S. or any department or agency thereof; and law enforcement agencies of any state or any department, agency or political subdivisions thereof; or 2. Where not prohibited by local, state and federal law, from individuals to licensed importers, licensed manufacturers or licensed dealers (and return of same). ¾ If your shipment contains firearms, select the Direct Signature Required or Adult Signature Required Delivery Signature Option, depending on the requirements of your shipment. See the Delivery Signature Options section for details. Firearms shipments are not eligible for signature release or indirect delivery. C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot ship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Drop Box. Firearms shipments are not eligible to be held at Hold at Location facilities. D. Upon presenting the package for shipment, the person tendering the shipment to FedEx Express is required to notify FedEx Express that the package contains a firearm. The outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. E. The shipper and recipient must be of legal age as identified by applicable law. F. The shipper and recipient are required to comply with all applicable government regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. G. FedEx Express will transport ammunition when packed and labeled in compliance with local, state and federal law, and the Dangerous Goods section of this Service Guide. Ammunition is an explosive and must be shipped separately as dangerous goods. You agree not to ship loaded firearms or firearms with ammunition in the same package. Fuel and other surcharges We reserve the right to assess fuel and other surcharges on shipments without notice. The duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. Inspection of shipments and identification requirement We may, at our sole discretion, open and inspect any shipment without notice. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. U.S. shipments FedEx Express Terms and Conditions 144 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Declared value and limits of liability [not insurance coverage], cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Express had knowledge that such damages might be incurred. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: A. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. ¾ The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. C. Your violation of any of the terms and conditions contained in the FedEx Express Terms and Conditions, as amended or supplemented, or on an airbill, including, but not limited to, the improper or insufficient packing, securing, marking and addressing of shipments, or use of an account number not in good credit standing, or failure to give notices in the manner and time prescribed. D. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotion, hazards incident to a state of war, local or national weather conditions, national or local disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems). E. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient, including requests made by the recipient for delivery options using FedEx Delivery Manager. F. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. H. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. I. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. J. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. K. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. È Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. M. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. N. Your use of an incomplete, inaccurate or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. O. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. Ì Performance of any services will not constitute FedEx as the shipper’s or anyone’s agent for any purpose. Í Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. R. The shipment of perishables, unless shipped in accordance with the Perishables section of these terms and conditions. S. The shipper’s failure to provide accurate delivery address information. T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. U. The shipment of any alcoholic beverages or firearms if you fail to comply with the applicable terms and conditions. V. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: 1. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. 2. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. 3. FedEx laptop packaging, for shipments of laptop computers. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. 5. FedEx tablet packaging, for shipments of tablet computers. W. Any shipment containing a prohibited item. (See the Prohibited Items section.) X. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. Õ Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) Z. Failing to deliver or not attempting to deliver a package within the delivery commitment time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed during the originally scheduled delivery time. AA. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. ¾¾Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) CC. Any package where FedEx records do not reflect that the package was tendered to FedEx by the shipper. DD. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. EE. Damages indicated by any shockwatch, tiltmeter or temperature instruments. FF. Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options and Signature Releases sections.) GG. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) HH. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information. II. Dangerous-goods shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Express will not pay a claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee does not apply. JJ. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. KK. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé Any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you file an action within one year from the date of delivery of the shipment or from the date on which the shipment should have been delivered. U.S. shipments FedEx Express Terms and Conditions 145 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Any right that you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in these terms and conditions including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and we understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against us. You and we agree that FedEx cannot be considered to have breached any obligation to you unless or until we wrongfully deny a claim submitted to us pursuant to the notice periods and requirements contained in these terms and conditions. Finally, you and we agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from us or if you lack knowledge regarding whether such compliance will result in relief from us. You agree that you will not sue us as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to us. The performance of any services does not make us an agent of the shipper or any third party for any purpose. Money-back guarantee policy We offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛ At our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means delivery of your package 60 seconds or more after the published delivery commitment time for the selected service and destination, except as otherwise described in these terms and conditions). This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. ¾ Èßãßê×êßåäé The following limitations apply: 1. Credits for transportation charges will be applied to the payer’s account only, and refunds will be made payable to the payer only. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. Only one refund or credit is permitted per package. In the case of multiple-piece shipments, the money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package. 4. The money-back guarantee for package services destined for areas outside our primary service areas applies only to the portion of the transportation provided directly by us. The money-back guarantee for FedEx Express Freight services destined for areas outside our primary service areas applies to the portion of the transportation provided directly by us and may also apply to the portion of the transportation provided by the cartage agent (see the Cartage Agent section for details). 5. Shipments scheduled for delivery on a holiday will be delivered the next business day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) may cause delivery delays. In both circumstances, the delivery commitment for application of the money-back guarantee policy will be extended for a period equal to the length of the holiday. 6. If a delivery later than the original delivery commitment time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment time for application of the money-back guarantee policy will be adjusted to account for the requested delivery date and/or time. 7. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, the delivery commitment time for application of the money-back guarantee policy will be the next business day at the delivery commitment time for the service originally selected. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The payer’s FedEx account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured. 4. The shipment was scheduled for delivery on the Wednesday immediately prior to Thanksgiving via any FedEx Express U.S. or FedEx Express Freight U.S. service, and was delivered within 90 minutes of the published delivery commitment time for the selected service and destination. 5. The shipment was scheduled for delivery during the seven calendar days before Christmas Day via any FedEx Express U.S. or FedEx Express Freight U.S. service, and was delivered by the end of the day on the published delivery commitment date for the selected service and destination. 6. The shipment was rerouted from the delivery address to a Hold at Location address. 7. The shipment was undeliverable or returned. 8. The shipment contained dangerous goods or dry ice. 9. The shipment was delayed due to an incorrect address or ZIP code or the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package. 10. The shipment was delayed due to security or other regulatory delays, including permanent, regular, or daily security procedures at the recipient location. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). d. For FedEx SameDay or FedEx SameDay Freight requests, submit your request via our telephone billing option at 1.800.399.5999. Note: Requests for a refund of FedEx Delivery Manager delivery-option fees must be made by the recipient online at fedex.com/billingadjustment. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. 2. Your notification of a service failure must include your FedEx account number, if any; the FedEx tracking number; and the date of the shipment. 3. All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. Overweight packages If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered into any electronic shipping device as either FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express Saver, then we may audit and correct the service to an available FedEx Express Freight service. Terms and conditions of the applicable FedEx Express Freight service will apply. If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed for each pound in excess of 150 lbs. If a package U.S. shipments FedEx Express Terms and Conditions 146 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Èßãßê×êßåäéåäâÛÝ×â×ÙêßåäéÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ weighing more than 150 lbs. is inadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from Puerto Rico, an additional charge of US$2.25 per pound will be assessed for each pound in excess of 150 lbs. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) Package Consolidators are responsible for complying with all applicable requirements in these terms and conditions. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. Package Consolidators are independently owned and operated businesses. F. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. G. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛèÛéêèßÙêßåäééßðÛ×äÚíÛßÝÞê The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed 96 inches in length or 130 inches in length and girth will be considered “oversize” packages. Oversize packages will be rated based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. In addition, an oversize charge will apply; see Rates in the FedEx Service Guide. Packages that exceed 119 inches in length and 165 inches in length and girth may be refused or, if found in the express package network, may be considered for transportation at our sole discretion. These packages also will be rated based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight, and an oversize charge will apply. The length and girth of a package is length plus (two times the height) plus (two times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. You must comply with all applicable local, state and federal laws, including those governing packing, marking and labeling for all shipments. ¾ All packages must be prepared and packed by the shipper for safe transportation with ordinary care in handling in an express-transportation environment. Any articles susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. Each shipment must be legibly and durably marked with the name, address and ZIP code of both the shipper and the recipient. Packages cannot be wrapped in kraft paper. C. You must use packaging in new or like-new condition. All packaging must be large enough to allow cushioning on top, bottom and sides. Contents must be properly packaged to eliminate shifting. To be in like-new condition: • Packaging must not have any holes, tears, dents or creases. • Boxes must have no crushed corners. • All previous shipping labels and barcodes must be covered or concealed. All flaps, seams and edges must be securely sealed with a minimum 2-inch-wide packing tape. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels and rollers must be removed or packaged. D. FedEx Express Saver shipments cannot use the FedEx Small Box, FedEx Medium Box, FedEx Large Box, FedEx Extra Large Box or FedEx Tube, unless rated with FedEx One Rate pricing. E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine and other non-infectious liquid clinical specimens must be shipped inside a sturdy outer packaging. F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be returned to the sender if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage, or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment, and all costs and fees of any type connected with cleanup of any spill or leakage. G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. Packages containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. H. FedEx reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be liable for any damages due to improper packaging. I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found to have improper packaging. J. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers and perishables), are available at fedex.com/packaging. K. For FedEx Express Freight shipments, freight must be on a skid, pallet or other forkliftable base. Boxes should be stacked squarely on the skid without hanging over the edge, and the weight should be distributed evenly on the skid to avoid excess weight being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. ÈFedEx account holders may order supplies via fedex.com or by calling 1.800.463.3339 (say “order shipping supplies”). ÌÛèßéÞרâÛé Shipments containing perishable articles must be packaged for a minimum transit time of at least 12 hours greater than our delivery commitment time for the shipment. Perishables coming from Hawaii to the continental U.S. must be packaged for additional transit time. Shipping perishable articles over a weekend or holiday is discouraged, and packaging such shipments for longer transit times is required. We recommend that you U.S. shipments FedEx Express Terms and Conditions 147 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Overweight packages, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx First Overnight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated by FedEx Packaging Design and Development. Information on how to submit your packaging for evaluation is available at fedex.com/packaging. Your failure to use proper packaging releases us from any liability for spoiled perishables that we would otherwise assume (see the Liabilities Not Assumed section). ÌÞ×èã×ÙÛëêßÙ×âé You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details. ÌßÙáëæ×äÚÚÛâßìÛèï A. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the airbill and includes shipments delivered via Indirect Signature Required service. Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses must include the complete street address and ZIP code of the recipient. ¾ If our first delivery attempt of a shipment to a non-residential address is unsuccessful, we may make two additional attempts on the following two consecutive business days. If a package still cannot be delivered, we may hold it for two additional business days and may research its status with the sender, recipient, or both, and receive further instruction. After that time, we will return it to the sender as undeliverable. C. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. D. Any person scheduling a pickup other than the sender must provide a FedEx account number in good credit standing; otherwise, the pickup must be scheduled by the sender. We require a minimum of two hours from the time the shipment(s) will be ready to make the pickup. (Contact FedEx Customer Service for the specific lead times required.) Repeated pickup attempts without packages being ready may result in the cancellation of pickup privileges. E. Proof of pickup is available upon request. You must provide the pickup number or FedEx tracking number (also known as the airbill number). We will not provide proof of pickup unless you provide this information. F. At our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state or federal laws. G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. H. Pickup and delivery may not be available in all areas. I. A return pickup surcharge applies for FedEx Print Return Label, FedEx Email Return Label and FedEx Express Billable Stamp shipments. J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at Location facility. FedEx may also accept requests for delivery options from a recipient using FedEx Delivery Manager. K. At its discretion, FedEx may not deliver or attempt delivery within the delivery commitment time of the service requested, if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed during the delivery commitment time. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. È If a shipper tenders packages that substantially exceed the number, type, size and/ or weight of packages tendered on average for the location by the shipper throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times. M. We reserve the right to assess a Residential Delivery surcharge on any shipment delivered to a home or private residence, including locations where a business is operated from a home, or on any shipment in which the shipper has designated the delivery address as a residence, including shipments where the delivery location has been designated as Residential Delivery in error. Ìâ×äêé×äÚæâ×äêã×êÛèß×âé You must ship plants and plant materials, including seedlings, plant plugs and cut flowers, in accordance with applicable local, state and federal laws. Packages containing these items may be inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx Express is not liable or responsible for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) See guidelines on packaging specific commodities at fedex.com/packaging. ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment, and you agree not to do so: a. Cash and currency. b. Live animals, except as provided in the Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state and federal laws.) c. Animal carcasses, except as provided in the Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. (This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) d. Human corpses, human body parts, human embryos, or cremated or disinterred human remains. e. Shipments that require us to obtain a local, state or federal license for their transportation. f. Shipments that may cause damage or delay to equipment, personnel or other shipments. g. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Dangerous Goods section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. h. Bump fire stocks and other rapid-fire trigger activators. i. Ghost guns and other firearms not containing a serial number. j. Any firearm or other weapon manufactured using a 3-D printing machine. k. 3-D printing machines designed, or that function exclusively, to manufacture firearms. l. Lottery tickets and gambling devices where prohibited by law. m. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. n. Packages that are wet, leaking or emit an odor of any kind. o. Live insects. p. Shipments or commodities that are prohibited by applicable local, state or federal law. q. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). r. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. s. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) t. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration of more than 0.3% on a dry weight basis, except as set out in 21 CFR 1308.35; and synthetic cannabinoids. u. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. v. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. U.S. shipments FedEx Express Terms and Conditions 148 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌÛèßéÞרâÛéÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ w. Waste or garbage for disposal. x. These additional items are prohibited by FedEx SameDay and FedEx SameDay Freight: – Alcoholic beverages. – Dangerous goods, including Common Fireworks (Division 1.4 explosives). The following dangerous goods are accepted for shipment: dry ice and Biological Substance, Category B (UN 3373). – Firearms. – Live animals, regardless of any approval as provided in the Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. Edible seafood is accepted; see (b) above. – Plants and plant materials. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. ÌèååÜåÜÚÛâßìÛèï A. We will, when available, provide proof-of-delivery information for packages delivered within our primary service areas when requested by the sender, recipient or third-party payer within 18 months of the shipping date. We assume no liability for our inability to provide a record of the proof of delivery. We assume no liability for our inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay service. ¾ When available, we may also provide an image of the signature proof of delivery online at fedex.com. We will, when available and when requested by the sender, recipient or third-party payer, provide an image of the recipient’s signature along with other delivery information that is available in electronic form. The signature proof of delivery is available online at fedex.com or via FedEx Ship Manager software or electronic data interchange (EDI). If requested, we will send to the shipper, recipient or third party a copy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope for a special handling fee (see Rates in the FedEx Service Guide for details). C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the time of delivery and name of the person who received the delivery. Two attempts are made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no further obligation to the customer with respect to proof of performance. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of these terms and conditions. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx Express service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. • Shippers may request FedEx One Rate pricing for qualifying FedEx Express shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate section of this Service Guide for details. Refusal or rejection of shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper or unacceptable packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Return options FedEx Express return options are subject to all other terms and conditions provided in the FedEx Express claims regulations, and as a whole, these terms and conditions. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Routing and rerouting FedEx may accept a request to reroute a shipment subject to the following conditions: 1. A special handling charge will be billed to the account number specified on the FedEx airbill for each rerouted package, and it will appear as an address correction on the invoice. This charge will not be applied when a package is changed to Hold at Location and the FedEx location is in the same city as the city on the airbill. Otherwise, the special handling charges will apply. See Rates in the FedEx Service Guide for details. 2. To reroute a shipment, the sender must call 1.800.463.3339 and provide us with a FedEx account number, the FedEx tracking number, the new destination and a valid contact telephone number for the recipient. A reroute to Hold at Location can also be requested through fedex.com. 3. We may not honor a reroute request from the recipient other than to Hold at Location within the original destination city. 4. Our money-back guarantee policy does not apply to shipments that are rerouted. We have no liability or any remedy for service failure for these shipments. 5. Only one reroute will be allowed per package. 6. We may require photo identification of the person authorized to pick up the package. 7. FedEx may not reroute shipments when Adult Signature Required has been selected or applied as a delivery signature option. 8. Dangerous goods may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) 9. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. We will determine the routing of all shipments, including the mode of transportation used, and may use air transportation, ground transportation or any combination thereof in providing our services. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery. Note: This section does not apply to requests made by the recipient using FedEx Delivery Manager to request delivery to another address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. Service areas Service areas are subject to change without notice. For current service area information on selected ZIP codes, please call 1.800.463.3339. Signature releases A. Shipments with a declared value of less than US$500 may be delivered and released without obtaining a signature when the sender has authorized a release or, at our sole option, upon oral or written instruction from the sender or recipient. A shipment may also U.S. shipments FedEx Express Terms and Conditions 149 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌèåÞߨßêÛÚßêÛãéÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ be released without a signature if the recipient has provided authorization by signing the Release Delivery Authorization and Indemnification Agreement for Recipients (obtained through your local FedEx Ship Center or your FedEx account executive) or online using FedEx Delivery Manager. We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release packages at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply. ¾ At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: 1. Bill-recipient shipments when the recipient’s FedEx account is not in good credit standing or is not indicated on the airbill. 2. Damaged shipments. 3. Dangerous goods shipments, except those with dry ice as the only dangerous goods in the shipment. 4. Firearms. 5. C.O.D. shipments. 6. Indirect deliveries. 7. Shipments billed to an invalid or missing credit card number. 8. Alcohol shipments. 9. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 10. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion. C. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. When practicable, we will contact the sender for instructions on returning or otherwise disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day, FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender). A. If a package shipment is undeliverable for any reason, we will attempt to notify the shipper to arrange for the shipment’s return. The charges associated with the original shipment remain due and payable within 15 days from the invoice date. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” ¾ Package shipments will be returned via FedEx Express Saver service at the shipper’s expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be returned via FedEx Priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. If the shipment is undeliverable for any other reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The freight shipment will be returned at no additional charge if the freight shipment is undeliverable because of a service failure. If the shipper requests return via another service, our regular rates will apply. If the freight shipment is undeliverable because of a non-service-failure reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. Our money-back guarantee policy does not apply to undeliverable or returned shipments. D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods Service or other appropriate means. A dangerous goods special handling fee applies. The shipper must supply a completed return airbill and all other required documentation. E. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116. U.S. shipments FedEx Express Terms and Conditions 150 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2021 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx. (Signature releases, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ International shipments (U.S. edition) FedEx Express Terms and Conditions 151 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Effective January 4, 2021 Updated April 19, 2021 Contents International shipments (U.S. edition) Definitions 152 Non-waiver 153 Account numbers 153 Alcoholic beverages 154 Billing 154 Carriage under international conventions 156 Cartage agents 156 Claims 156 Collect on delivery (C.O.D.) service 157 Credit terms 157 Customs clearance 157 Dangerous goods 157 Data privacy 158 Declared value for carriage and limits of liability (not insurance coverage) 158 Delivery Signature Options 159 Dimensional weight (volumetric weight) 160 Duties and taxes 160 Export control laws 160 Extra-large packages 161 Fuel and other surcharges 161 Inspection of shipments and identification requirement 161 Liabilities not assumed 161 Limitations on legal actions 162 Live animals 162 Money-back guarantee policy 162 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 163 Package tracking/tracing 163 Packaging and marking 163 Perishables 164 Pharmaceuticals 164 Pickup and delivery 164 Post office box addresses 165 Prohibited items 165 Proof of performance (verbal) 166 Proof of performance (written) 166 Rate quotations 166 Refusal or rejection of shipments 166 Restrictions 166 Return and import shipping options 166 Routing and rerouting 166 Tobacco and tobacco products 166 Undeliverable shipments 167 Warranties 167 For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, supersede all previous terms and conditions, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Express service to which these terms and conditions apply. The contract of carriage as expressed in these terms and conditions constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, and each party warrants that it has not relied and will not be relying upon any evaluation, representation or advice from the other party, its agents, affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) except representations expressly made in writing in these terms and conditions. The downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Tariff. The FedEx Express Terms and Conditions and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. FedEx reserves the right to unilaterally modify, amend, change or supplement the FedEx Service Guide, including, but not limited to, the rates, services, features of service, and these terms and conditions, without notice. Only an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx Customer Automation agreement. To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation agreement and these FedEx Express Terms and Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Any failure to enforce or apply a term, condition, or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to enforce or apply such a term, condition or provision in the future. International shipments (U.S. edition) The following pages contain the FedEx Express Terms and Conditions applicable to FedEx Express international services and service options (including FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International MailService, FedEx International Economy and FedEx International Economy Freight) from the U.S. to selected international destinations and between Puerto Rico and the U.S., including, but not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, air waybills, labels and shipping software. For international shipments tendered for FedEx International Premium, FedEx International Express Freight or FedEx International Airport-to-Airport, please see the applicable Service Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/us/terms/other- services. (Note: fedex.com URLs are subject to change.) See the U.S. Shipments section when shipping to and from points within the U.S., including Alaska and Hawaii. Shipments originating outside the U.S. for U.S. or other international destinations are subject to local tariffs and the terms and conditions of the FedEx subsidiary, branch or the independent contractor that accepted the shipment. These terms and conditions include terms regarding the importation and customs clearance of shipments into the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. If there is a conflict between these terms and conditions and the terms and conditions on any FedEx air waybill, shipping label or other transit documentation, the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control to the extent they are not in conflict with the rules relating to liability for international carriage established by the Warsaw Convention, as amended, or Montreal Convention, other applicable treaties or any applicable tariff. Rates and service quotations by our employees and agents are based upon information you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements concerning the rates, features of service, and terms and conditions applicable to FedEx Express international services from the U.S. to international locations and many terms regarding importation and inbound clearance of shipments into the U.S. will be controlled by the FedEx Service Guide, as modified, amended or supplemented. For the most current information regarding areas served and delivery commitments, contact Customer Service at 1.800.463.3339 (say “international services” for international information). The term “FedEx Express international services” means these services and service options: FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Economy, FedEx International Economy Freight and FedEx International MailService. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. “Air waybill” means any shipping document, label, electronic entry or similar item used in the FedEx system for the services described in these terms and conditions. Originals must be used (photocopies are not accepted). “Ancillary clearance service” means value-added services that FedEx may provide to accommodate the requirements of regulatory agencies, or that customers may request FedEx (or our assigned broker) to perform on the customer’s behalf. Such services are provided in addition to the normal customs-clearance process. Ancillary clearance services may incur a service fee that will be invoiced to the designated payer of the duty- and-tax invoice. ù¾ßââרâÛíÛßÝÞêú and “chargeable weight” mean the weight used to calculate the rate. The billable weight and chargeable weight are the greater of actual or dimensional weight. ù¾ëéßäÛééÚ×ïú means Monday through Friday except for the following U.S. holidays: Memorial Day New Year’s Day Independence Day Constitution Day (Puerto Rico only) Labor Day Good Friday (Puerto Rico only) Thanksgiving Day Three Kings Day (Puerto Rico only) Christmas Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. The business day may differ in some international locations due to local customs. “Consolidator” means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx Authorized ShipCenter locations and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging Agreement with FedEx. “Customer,” “sender” or “shipper” means the person whose name is listed on the air waybill as the sender. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation and its officers, employees and agents (but does not include cartage agents). “Freight” means any single piece, skid or freight handling unit with a chargeable weight greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is unitized or bundled and individually identified with or without a forkliftable base. “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or supplemented. International shipments (U.S. edition) FedEx Express Terms and Conditions 152 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛúãÛ×äé×äïéßäÝâÛæ×èÙÛâåèæßÛÙÛíßêÞ×ÙÞ×èÝÛרâÛíÛßÝÞêåÜ"âØéåèâÛéé Any fraction of a pound is rounded up to the next-higher pound. “Recipient” or “consignee” means the person whose name is listed on the air waybill as the recipient. “Reroute” means to deliver a shipment to an address different from that specified on the air waybill, and includes a change: (1) from one street address to another in the same city and state, (2) from directions to Hold at Location to a request for delivery to another location, (3) from the delivery instructions on the air waybill to a request to Hold at Location, or (4) from one Hold at Location address to another in the same city and state. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. Note: Reroute does not apply to requests for delivery to another address made by the recipient through methods approved by FedEx. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. “Residential pickup” means a pickup from a home or private residence, including locations where a business is operated from the home. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. “Service failure” means delivery of your package 60 seconds or more after our published delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more pieces, either packages or freight, moving on a single air waybill. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare the rates paid by FedEx account holders who do not have discounts applied to their account and who charge their shipping to their FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and do not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared- value charges, special handling fees, customs duties and taxes, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëúor “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. Non-waiver Any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision. Account numbers All shipments originating in the U.S. and paid for with cash, check, debit or credit card must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must pay by cash (not accepted at all FedEx locations), check, money order or credit card. Payment is required when you give us your package. For “Bill Sender” and “Bill Third Party” transactions, packages will not be accepted unless you provide a valid FedEx account number. For “Bill Recipient” transactions, packages can be tendered without payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account number or pay with cash, check, money order or credit card (if accepted as a form of payment in the destination country) at time of delivery. If the recipient or third party refuses to pay any transportation charges and other fees, including, but not limited to, duties and taxes, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling fees and duties and taxes. For customers utilizing our electronic shipping systems, a valid FedEx account number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any purpose other than shipping with FedEx, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any supplies, materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. Except for Canada- and Puerto Rico–based accounts, international account numbers may not be used for shipments between two points within the U.S. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package being delayed, rejected or returned until arrangements for payment are completed. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a package is held, returned, International shipments (U.S. edition) FedEx Express Terms and Conditions 153 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Definitions, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the Service Failure Money-Back Guarantee Policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages and freight shipped via FedEx Express international services shall be subject to these terms and conditions, as modified, amended or supplemented. FedEx may provide trade credit information on its account holders to credit bureaus. Alcoholic beverages Only licensed entities holding a state and federal license or retailers holding a state license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx account executive. An ancillary clearance service fee may apply if your shipment requires special import clearance processing; see fedex.com for more information. For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to nonlicensed parties located in the U.S. from an international location. FedEx will accept shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper and recipient are licensed entities. For more information, go to fedex.com/us/wine. The shipper must hold a license from the country of origin issued in accordance with that country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury, Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, dealer, distributor or manufacturer license issued from the state in which the recipient is located. For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when both the shipper and recipient are licensed entities, and wine shipments from licensed entities directly to consumers in a limited number of countries, subject to additional requirements and all applicable laws and regulations. For more information, go to fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer, distributor, retailer or manufacturer license issued from the state in which the shipper is located. Contact your FedEx account executive for complete details. ¾ßââßäÝ A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s FedEx account number must appear in the appropriate section of the air waybill, and the account should be current. FedEx International Next Flight and FedEx International MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender” means the sender will be invoiced for applicable duties and taxes and additional ancillary clearance fees incurred. ¾ “Bill Recipient” means the specified charges will be billed to the recipient. In order to choose this billing option, the recipient’s valid FedEx account number must appear on the air waybill before it is delivered and payment on the account must be current, or the recipient must pay for the package at time of delivery. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, any additional rebilling must be to the sender’s account. The sender is liable for, and will be billed for, all charges and fees in the event the recipient or any third party does not pay. C. “Bill Third Party” means the specified charges will be billed to someone other than the sender or recipient. In order to choose this billing option, the third party’s valid FedEx account number must be entered in the appropriate section of the air waybill and must be in good credit standing. The sender is liable for, and will be billed for, all charges and fees in the event the recipient or any third party does not pay. If the third party refuses to pay, the transportation charges will automatically be billed to the sender and duties and taxes to the recipient. If the third party does not have credit arrangements with FedEx, the sender will automatically be billed. D. Invoices for transportation charges are payable within 15 days of the invoice date. Invoices for duties and taxes are payable upon receipt. E. We reserve the right to verify the method of payment for any shipment and to refuse any shipment for which the method of payment cannot be verified. F. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. G. Ì×ïÛèÎÛØßââßäÝ. At our sole discretion, we may accept requests to change billing instructions from the shipper or current bill-to party up to 90 days from the current invoice date. FedEx must receive prior approval from the new bill-to party for: • Transportation charges being rebilled to a consignee or third party when not due to a FedEx billing error. • Duty-and-tax charges being rebilled to the shipper if originally billed to the consignee and not due to a FedEx billing error. • Duty-and-tax charges being rebilled to the consignee or third party when not due to a FedEx billing error. Requests for rebilling of transportation charges must be received via one of the approved channels: 1. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or 2. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or 3. Submit your request via fedex.com/us/customersupport/email/express_ground.html (select Billing/Invoicing as the category). Your request for a rebill of transportation charges must include the current invoice number, the FedEx tracking number, amount and the new FedEx account number that you want to rebill; or 4. Submit the request via our automated interactive voice response system at 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, the current invoice number, the FedEx tracking number and the new FedEx account number that you want to rebill. H. ¾ßââßäÝ×äÚÏæÛÙß×âÄ×äÚâßäÝÂÛÛé 1. A special handling fee will be charged where no account number appears on the air waybill or where an incomplete, inaccurate or invalid account number appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without a FedEx account number, we will attempt to determine the correct account from our records and bill the account for all charges and fees, plus the special handling fee. Any applicable discount will apply. If, however, we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender and no discount will be allowed. See Rates in the FedEx Service Guide for details. 2. A US$20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. I. Duties and taxes may be assessed on the contents of shipments destined for international locations. If we disburse duties and taxes to a customs agency on behalf of the payer, the payer may be assessed an ancillary clearance service fee based on a flat rate or a percentage of the total amount disbursed (whichever is greater). See the Duties and Taxes section for details. J. Electronically captured data will be used for billing purposes in the event a billing copy of the air waybill is not available at the time of billing. K. Charges in freely convertible currencies other than U.S. dollars are billed to the payer’s account. Charges requiring conversion to a currency other than U.S. dollars will be calculated daily using the median bid price obtained from OANDA, an internet exchange- rate service, except for those currencies where the customary practice is to use local bank rates to convert currency for payers in that country. The median bid price is the average price at which buyers offer to buy currencies from sellers during the given period. These currency conversion rates can be accessed at www.oanda.com. The currency-conversion rate in effect one day prior to the ship date will be used for conversions to non-hyper-inflationary currencies. However, we reserve the right to use the exchange rate at invoice date, as opposed to shipment date, in countries where the currency is volatile. There is an additional exchange fee of 1.75% for conversion from any non-U.S. currency to U.S. dollars, 2.3% for U.S. dollars to any currency, and 2.0% between all non-U.S. currency conversions. The currencies of participating European Union countries will have stationary conversion rates to the euro. There is no exchange fee between currencies related to the euro. Charges in currencies other than the U.S. dollars that are not freely convertible will be converted to U.S. dollars and billed to the payer’s account either at the free-market rate or at the official rate at which FedEx was permitted to purchase U.S. dollars in the relevant currency, at our sole option. È NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO International shipments (U.S. edition) FedEx Express Terms and Conditions 154 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Account numbers, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx Global Returns shipments, please see Return and Import Shipping Options. M. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the airbill level or tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Payment should be sent using your remittance advice to one of the following: (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Any customer not using EDI or FedEx Billing Online whose billing address is in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 Any customer not using EDI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 Any customer not using EDI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. N. If you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 O. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call Revenue Services at 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com. Ì Invoice Adjustments/Overcharges: 1. We reserve the right to audit shipments to verify service selection, shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are solely responsible for (i) accurately completing all sections of the air waybill, (ii) accurately entering shipment information into any electronic shipping device and (iii) providing original shipping labels with a unique tracking number for each package in a shipment. If you fail to provide or correctly enter this information and documentation, you will be billed and agree to pay based on our estimate of the number of packages transported and either the dimensional weight at the time of billing or a standard default weight-per- package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx International Priority, FedEx International Economy, FedEx International Priority Freight or FedEx International Economy Freight service as selected by us at our sole discretion. For FedEx International Priority and FedEx International Economy services, the recipient’s postal code is critical to correct invoicing (to those countries that are in multiple rate scales). Any omission or incorrect entry will result in a billing based on a default postal code. 3. Our money-back guarantee policy governs and is the exclusive remedy for requests for refunds or credits related to service failures. (See the Money-Back Guarantee Policy section for applicable notice provisions and other conditions.) If the money-back guarantee is suspended or revoked, there is no remedy. 4. Requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, money order or credit card). 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). All adjustment requests must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or d. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or e. Send your request to: FedEx Revenue Services 3965 Airways Boulevard Module G Memphis, TN 38116 A partial payment against an invoice is not considered a request for invoice International shipments (U.S. edition) FedEx Express Terms and Conditions 155 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ adjustment or notice of a refund request. 8. We will not be liable for any invoice adjustment unless you comply with the notice requirements described above. The filing of a lawsuit against us does not constitute compliance with these notice provisions. For additional information or assistance regarding billing issues, contact FedEx Revenue Services at 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday through Friday. Í Additional Taxes. If a value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable excise tax on the air transportation portion of our service. R. The shipper and any other party who is liable for payment are responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. S. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. Carriage under international conventions A. As used in the FedEx Express terms and conditions, “Warsaw Convention” means the Convention for the Unification of Certain Rules relating to International Carriage by Air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including the Montreal Protocol No. 4. “Montreal Convention” means the Convention for the Unification of Certain Rules relating to International Carriage by Air, signed at Montreal, May 28, 1999. “Carrier” includes the air carrier issuing the air waybill and all air carriers that carry the goods or perform any other services related to the carriage. ¾ When the carriage involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention or Montreal Convention may be applicable. The convention governs and, in most cases, limits our liability for loss of, damage to or delay of cargo. C. The Warsaw Convention and the Montreal Convention limit our liability for loss or delay of or damage to your shipment, unless you declare a higher value for carriage and pay the required fee as described below. The interpretation of the relevant Convention’s liability limit may vary depending on the destination country. If the Warsaw Convention as amended by Montreal Protocol No. 4 applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage and pay the required fee. If the Montreal Convention applies to your shipment, our liability is limited to 22 SDRs per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee. D. To the extent not in conflict with the rules relating to liability for international carriage as established by the Warsaw Convention or the Montreal Convention, carriage and other services performed by us are subject to the provisions of the FedEx Service Guide and applicable tariffs as amended from time to time, which are incorporated in the FedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporate headquarters in Memphis, Tenn. E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any particular route or to make connections at any point according to any schedules. You agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. ÐÄÁÎÁ½ÎÁÊËÏÐËÌÌÅÊÃÌȽ¿ÁÏÐĽнÎÁ½ÃÎÁÁÀÐ˽ÐÐÄÁÐÅÉÁËÂÐÁÊÀÁÎ OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE. Cartage agents We provide pickup and delivery to many international locations. A. If you elect to make arrangements for pickup or delivery directly with a cartage agent, you are responsible for all charges and fees assessed by the cartage agent. The invoice you receive from us will reflect only our charges and fees. ¾ Our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us. (See the Money-Back Guarantee Policy section.) The delivery commitment time begins when the cartage agent tenders the shipment to us and ends when a shipment is available for pickup by you or a cartage agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by us for all purposes. We are not responsible for service failures as a result of cartage agent pickups or deliveries. C. A special handling fee applies; see Rates in the FedEx Service Guide. D. Cartage agents are independent contractors. They are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions. Claims A. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage claims) or shortage within 21 calendar days after delivery of the shipment. (See the Money-Back Guarantee Policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine months after the package was tendered to FedEx Express for shipment. ¾ Notice of claims for which you are seeking more than US$100 must be in writing. All claims must be made within the time limits set forth above. C. Your notice of claim must include complete shipper and recipient information, as well as the FedEx tracking number, date of shipment, number of pieces, and shipment weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (A) through (B) will result in denial of your claim, and we will have no liability or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with these notice provisions. D. Written documentation supporting the amount of your claim must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof of purchase, or other records. These documents must be verifiable to our satisfaction. E. We are not obligated to act on any claim until all transportation charges have been paid. The claim amount may not be deducted from these charges or from any outstanding balance owed to us. F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises as well as the right to retrieve the damaged package for inspection at a FedEx facility. The terms and conditions applicable to the original shipment (including any declared value) will govern the disposition of all claims in connection with the shipment, including any claim relative to the retrieval, inspection or return of the package. When a package is picked up for inspection, a receipt for the damaged package will be provided if requested by the recipient. All of the original shipping cartons, packing and contents must be made available for our inspection and retained until the claim is concluded. FedEx reserves the right to request a self-inspection requiring proof of damage in the form of photographs of the carton, inner packaging and damaged contents. If requested, this documentation must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. G. Except in the case of concealed damage, receipt of the shipment by the recipient without written notice of damage on the air waybill is prima facie evidence that the shipment was delivered in good condition. H. We do not accept claims from customers whose packages were sent through a package consolidator. (See the Package Consolidators section.) I. Shipment-status information is not intended or permitted to be used as the basis to file a claim. J. Only one claim can be filed in connection with a shipment. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. K. In the event that a sender requests FedEx to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. È When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall vest with us. M. You can file a claim in the following ways: 1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to all countries served by FedEx Express and U.S.-inbound shipments from Canada. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service to: FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126 3. Call customer service at 1.800.463.3339 (say “claims”) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address listed above. N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF YOUR CLAIM. International shipments (U.S. edition) FedEx Express Terms and Conditions 156 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Collect on delivery (C.O.D.) service We do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.” will be returned and all related charges will be billed to the sender. Credit terms A. We do not provide individual consumer credit privileges. ¾ As a condition of extending credit privileges, FedEx reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. C. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. D. The invoice date begins the credit term cycle, and payment for transportation charges is due within 15 days from the invoice date. A late payment fee will be assessed if your payment is not received by FedEx by the invoice due date. The late payment fee will equal 6% of the total past-due balance of any invoice that is past due. Failure to keep your FedEx account current will result in your account being placed on cash-only status. This status may impair your ability to use our services, delay your shipments and may result in the loss of any applicable discounts. Duties, taxes and other fees are payable immediately upon receipt of our invoice. If transportation charges and duties and taxes are on the same invoice, all charges are due upon receipt of invoice. E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. F. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. G. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, including but not limited to late fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require you to secure the account with a form of payment as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, all fees and expenses are paid. H. Customers requesting removal from cash-only status must contact the FedEx Recovery Collections department at 1.800.506.7580. I. We may apply payments made on your account to any unpaid invoice issued on your account, at our sole discretion. J. Requests for research or refunds of payment must be received within 60 days from the date of payment. Customs clearance A. All shipments that cross international borders must be cleared through customs. The sender is responsible for making sure goods are shipped in compliance with all customs regulatory requirements, for providing all documentation and information required for the clearance, and for representing and warrantying that all statements and information it provides relating to the goods and the clearance of the shipment are and continue to be true, correct and complete, including the appropriate Harmonized Tariff Schedule Code. Shipments requiring documentation in addition to the FedEx International Air Waybill, the FedEx International Next Flight Air Waybill or the FedEx International MailService Air Waybill (e.g., a commercial invoice) may require additional transit time. WE RESERVE THE RIGHT AT OUR SOLE DISCRETION TO CHARGE YOU WITH ANY PENALTIES, FINES, DAMAGES OR OTHER COSTS OR EXPENSES, INCLUDING BUT NOT LIMITED TO STORAGE FEES, RESULTING FROM AN ENFORCEMENT ACTION BY ANY COMPETENT GOVERNMENT AUTHORITY, OR BY YOUR FAILURE TO COMPLY WITH THE OBLIGATIONS HEREBY LAID OUT. ¾ The sender is responsible at its own expense for making sure goods shipped internationally are acceptable for entry into the destination country and comply with all licensing or permitting requirements when applicable. C. You may also be required to provide additional information to obtain clearance from other regulatory agencies in the destination country prior to delivery to the recipient. Shipments that contain goods or products that are regulated by multiple government agencies within the destination country (such as the Department of Agriculture, the Food and Drug Administration, the Fish and Wildlife Service and the Federal Communications Commission in the U.S. and comparable agencies in the destination country) may require additional time for clearance. All charges for shipment to and return from countries where entry is not permitted are the sender’s responsibility. D. When shipments are held by customs or other agencies due to incorrect or missing documentation, we may attempt to notify the recipient. If local law requires the correct information or documentation to be submitted by the recipient and the recipient fails to do so within a reasonable time as we may determine, the shipment may be considered undeliverable. (See the Undeliverable Shipments section.) If the recipient fails to supply the required information or documentation, and local law allows the sender to provide the same, we may attempt to notify the sender. If the sender also fails to provide the information or documentation within a reasonable time as we may determine, the shipment will be considered undeliverable. We assume no responsibility for our inability to complete a delivery due to incorrect or missing documentation, whether or not we attempt to notify the recipient or sender. E. Where permissible by local law and unless instructed otherwise (e.g., via “FedEx International Broker Select,” described below), we will provide customs clearance of your international shipments, acting in the name of and on behalf of the receiver for the sole purpose of clearing the goods through customs. FedEx will submit your shipment information to customs and other regulatory agencies for clearance. FedEx may charge an ancillary clearance service fee, where applicable, on international shipments for clearance processing, for disbursing duties and taxes to a customs agency on behalf of the payer, for services requested by the sender, recipient or importer of record, or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. The types and amounts of fees vary by country. (See fedex.com/en-us/ancillary-clearance-service.html for a list of ancillary clearance service fees in your destination country.) F. FedEx will not disburse or bill any duties and taxes if the FedEx International Broker Select service has been selected. The Saturday Delivery service option is not available for FedEx International Broker Select shipments. Commodity acceptability and restrictions when using FedEx International Broker Select vary by country. Please contact FedEx Customer Service for destination requirements. G. In some instances, at our option, we accept instructions to use a designated customs broker other than FedEx (or the broker selected by FedEx) or the broker designated by the shipper. In any event, FedEx (or the broker selected by FedEx) reserves the right to clear the shipment if the broker cannot be determined or will not perform clearance, or if complete broker information is not provided (including name, address, phone number and postal code). H. For shipments that must be cleared through customs by the recipient, FedEx will deliver the customs paperwork to the recipient, and delivery of paperwork constitutes timely delivery. I. If acceptable wildlife products are shipped via the FedEx International Broker Select service option for U.S. import, they must be addressed to a broker at one of the 18 designated U.S. Fish and Wildlife ports. J. U.S. import shipments that contain products that originate from wildlife or contain wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife Service clearance. U.S. importers of wildlife products must obtain an import license from the U.S. Fish and Wildlife Service for commercial shipments. K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior Notice for certain shipments containing food or food articles for human or animal consumption prior to their arrival in the U.S. A copy of the FDA Prior Notice confirmation record must be included with the shipping documentation for all foods and food products that require Prior Notice. Dangerous goods A. All packages containing dangerous goods must comply with the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with all FedEx Express variations listed in the current edition of the IATA Dangerous Goods Regulations. All packages containing dangerous goods must comply with the IATA dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the commodities FedEx Express accepts prepared under these regulations. The shipper is responsible for complying with all packing requirements and appropriate marking and International shipments (U.S. edition) FedEx Express Terms and Conditions 157 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ labeling of the package, documentation, as well as compliance with all applicable local, state and federal laws, regulations, ordinances and rules. The shipper is also responsible for ensuring the recipient complies with all applicable local, state and federal laws, regulations, ordinances and rules for applicable hazard classes. Dangerous goods can only be shipped using the FedEx Expanded Service International Air Waybill when using a paper air waybill for express service. ¾ Shippers must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, human and animal specimens, and pathogens or infectious materials. C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with the following exceptions: 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes and tubes; and 2. Biological Substance, Category B (UN 3373) shipments may be shipped in the following FedEx packaging: a. FedEx UN 3373 Pak overwrap (all inner packaging must meet UN 3373 regula- tory requirements; see the Packaging UN 3373 Shipments guide at fedex. com/packaging). b. FedEx Medium Clinical Box or FedEx Large Clinical Box (with required inner packaging and markings on the box, and use as allowed by regulatory require- ments), or the following FedEx Temp-Assure cold shipping boxes: Small Cold Box Standard Duration, Medium Cold Box Standard Duration, Medium Cold Box Extended Duration, Large Cold Box Standard Duration and Large Cold Box Extended Duration. Blood, urine and other specimens not containing infectious substances can be shipped in the FedEx Clinical Pak overwrap with required inner packaging and markings, and use as allowed by the regulatory requirements (see the Clinical Packaging Guide at fedex.com/packaging). The shipper assumes sole responsibility for compliance with all applicable governmental regulations. For more information on FedEx guidelines, go to fedex. com/packaging and read our brochures on packaging clinical samples and Biological Substance, Category B (UN 3373) specimens. D. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment. E. FedEx is not required to add dry ice to packages in its system or to provide re-icing services. F. Each shipment must be accompanied by the 8-1/2" Shipper’s Declaration for Dangerous Goods form when required. Title 49CFR paperwork cannot be used for international dangerous goods shipments (except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments will be refused or returned to the sender. G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express does not accept waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries (see IATA variation FX–04). H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a problem with an undeliverable dangerous goods shipment. If the recipient refuses a package or freight piece containing dangerous goods, or the package leaks or is damaged, it will be returned to the shipper if possible. If the shipper refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup and disposal of the package or freight piece. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx Dangerous Goods shipping requirements. I. We have the right to refuse any package or freight piece with an odor or any package that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees and expenses it incurs in connection with the cleanup of such damage or contamination. J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as noted below: 1. Biological Substance, Category B (UN 3373) shipments can be placed in FedEx Drop Boxes in the U.S. and Puerto Rico. If FedEx Drop Boxes are not available at FedEx Office Print and Ship Center locations, UN 3373 shipments can be handed over the counter for acceptance. Contact your local FedEx Office Print and Ship Center loca- tion for service questions. 2. FedEx Express shipments containing permitted IATA Section II lithium batteries are allowed at FedEx Office Print and Ship Center locations and may be placed in FedEx Drop Boxes. K. The shipper must provide all required information and complete all boxes pertaining to dangerous goods on the FedEx air waybill. Shippers utilizing electronic systems to ship dangerous goods must select, as appropriate to the electronic system, the special services, handling or flag to indicate that their shipment contains dangerous goods. È Note: We are required by law to report improperly declared or undeclared shipments of dangerous goods to the U.S. Department of Transportation (DOT). The shipper may be subject to fines and penalties under applicable law. The DOT/Federal Aviation Administration (FAA) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When individuals tender a shipment containing dangerous goods it must be properly classified, packaged, marked, labeled and identified as dangerous goods, and include the correct dangerous goods documentation. M. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) N. We are required to maintain proper segregation of incompatible dangerous goods on all vehicles and aircraft. This necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. O. For more information, see Shipping Dangerous Goods via FedEx Express at fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous goods, you may call 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside the U.S. call 1.901.375.6806). If you have questions regarding countries served, commodity restrictions by country or service availability, call 1.800.463.3339 and say “international services” for FedEx International Customer Service. Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value for carriage and limits of liability (not insurance coverage) The declared value for carriage of any package represents our maximum liability in connection with a shipment of that package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It is the shipper’s responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper. You may transfer this risk to an insurance carrier of your choice International shipments (U.S. edition) FedEx Express Terms and Conditions 158 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Dangerous goods, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ through the purchase of an insurance policy. Contact an insurance agent or broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. A. If for any reason the Warsaw Convention or the Montreal Convention (see the Carriage Under International Conventions section) does not govern our liability, our maximum liability for loss, damage or delay, or any claim with regard to any shipment moving to or from the U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever is greater, unless you declare a higher value for carriage and pay a greater charge. The interpretation of the relevant Convention’s liability limit may vary depending on the ÚÛéêßä×êßåäÙåëäêèïÅÜêÞÛÓ×èé×í¿åäìÛäêßåä×é×ãÛäÚÛÚØïÉåäêèÛ×âÌèåêåÙåâÊå! applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage and pay the required fee. If the Montreal Convention applies to your shipment, our liability is limited to 22 SDRs per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee. FedEx International Priority Freight and FedEx International Economy Freight shipments have a maximum declared-value limit of US$100,000 to most destinations. FedEx International Broker Select shipments to many countries are allowed to exceed the country declared-value-for-carriage limit (but not the FedEx International Priority and FedEx International Economy maximum of US$50,000 per shipment). Except as limited below, unless a higher value is declared and paid for, our liability for each package shipped between Puerto Rico and the U.S. is limited to US$100. For each package exceeding US$100 in declared value, an additional amount will be charged. See Rates in the FedEx Service Guide for details. Except as limited below, the declared-value limit for shipments between Puerto Rico and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. For packages shipped between Puerto Rico and the U.S., or sent to any international location, the declared value for carriage cannot be greater than the declared value for customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a declared value for customs and carriage of US$100. ¾ If you declare a higher value for carriage, an additional amount will be assessed for each US$100 (or fraction thereof) by which the declared value for carriage exceeds the US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. C. The maximum declared value for customs and carriage for the contents of a FedEx Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound, whichever is greater. Goods with a value (actual or declared) exceeding US$100 should not be shipped in a FedEx Envelope or FedEx Pak. D. The maximum declared value for customs and carriage for a FedEx international shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under the individual country listing. Except as limited below, the maximum declared value per shipment for FedEx International Next Flight is US$50,000. If a FedEx International Next Flight shipment is tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared value is US$50,000. If more than one FedEx International Next Flight package is shipped on one air waybill, the declared value for carriage of each package will be determined by dividing the total declared value for carriage by the number of packages in the shipment; the liability of FedEx for loss or damage will be limited to the actual value of the package(s) lost or damaged, not to exceed the per-package declared value. E. Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 per pound, whichever is greater. Import of any of the following items may be prohibited by individual countries, and a lower declared-value limitation for a country will control this stated limitation for such items: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities. 6. Plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery). 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. Liquor stamps and tax stamps. 12. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 13. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. 14. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. F. The declared value for carriage cannot be greater than the declared value for customs. G. When the sender has not specified the declared value for carriage of each package on an air waybill, but has specified a total declared value for all packages, the declared value for each package will be determined by dividing the total declared value by the number of packages on the air waybill unless you provide verifiable evidence supporting a different allocation. The declared value of any package in a shipment cannot exceed the declared value of the total shipment. H. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, including, but not limited to, cash or currency, nor misdelivery of information. I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any loss, damage or delay to any package that is not adequately packaged by the shipper. J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. È The shipper is responsible for accurately completing the air waybill or other shipping documents, including completion of the declared-value section. We cannot honor requests to change the declared-value information on the air waybill after tender to FedEx. M. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. N. Additional restrictions may apply to a shipment if sent pursuant to an airline interline agreement. O. In the event that FedEx Office procures, accepts tender of, performs, or otherwise undertakes the transportation, delivery or release of a package by FedEx Express, whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in these terms and conditions or otherwise available to FedEx Express as if such provision were expressly for its benefit. Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or to all destinations. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. Where available, the recipient can sign a FedEx door tag or utilize other FedEx- approved means to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx may reattempt delivery. International shipments (U.S. edition) FedEx Express Terms and Conditions 159 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Declared value for carriage and limits of liability [not insurance coverage], cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ¾ ÀßèÛÙêÏßÝä×êëèÛÎÛçëßèÛÚ FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx may reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from someone at the delivery address who is at least the age of majority in the destination country. Government-issued photo identification or other identification customarily accepted by local authorities is required. In all cases, if there is no eligible recipient at the delivery address, FedEx may reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. Choosing a Delivery Signature Option overrides a signature release. F. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. G. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and Rerouting sections. Dimensional weight (volumetric weight) Dimensional-weight pricing is applicable on a per-shipment basis to all shipments in customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges by FedEx. See the Dimensional Weight description in the Other Transportation-Related Fees and Shipping Information section of the FedEx Service Guide for additional details. Duties and taxes A. In order to complete clearance of certain items through customs, FedEx may disburse duties and taxes as assessed by customs officials on behalf of the payer and assess a surcharge for doing so. For all shipments, FedEx may contact the payer and require confirmation of reimbursement arrangements as a condition to completion of clearance and delivery, and at our sole discretion, require payment of duties and taxes before release of the shipment to the recipient. ¾ FedEx only provides estimates of customs duties and taxes through the Estimate Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. Final duties and taxes may vary. C. In the event the accuracy or propriety of duties and taxes assessed on a shipment is disputed, FedEx or its designated broker may review the shipping documents tendered with the shipment. If FedEx determines that the duties and taxes were properly assessed, the shipper agrees to pay the duties and taxes. D. In the event we disburse duties, taxes or other fees to a customs agency, including the U.S. Merchandise Processing Fee, on behalf of the payer, the payer will be assessed an ancillary clearance service fee based on a flat rate or a percentage of the total amount disbursed. This ancillary clearance service fee will vary depending upon the destination country. E. If the sender fails to designate a payer on the air waybill, duties and taxes will automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes and Bill Third Party Duties and Taxes are options available only for deliveries to specified locations (call FedEx Express International Customer Service at 1.800.463.3339 and say “international services”). F. REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, THE SENDER IS ULTIMATELY RESPONSIBLE FOR PAYMENT OF DUTIES AND TAXES AND ALL FEES AND SURCHARGES RELATED TO OUR DISBURSEMENT OF DUTIES AND TAXES IF PAYMENT IS NOT RECEIVED. If a recipient or a third party from whom reimbursement confirmation is required refuses to pay the duties and taxes upon request, we may contact the sender. If the sender refuses to make satisfactory arrangements to reimburse FedEx, the shipment may be returned to the sender (in which case, sender will be responsible both for original and return charges), or placed into a general order warehouse or a customs-bonded warehouse, or considered undeliverable. If transportation charges for a shipment are billed to a credit card, FedEx reserves the right to also settle uncollected duties and taxes charges associated with that shipment to the credit card account. G. If FedEx cannot obtain satisfactory confirmation of arrangements to reimburse it for amounts to be disbursed for duties and taxes, a shipment might be delayed. Such delays, or any other failure to comply with these conditions, constitute liabilities not assumed and are not service failures. Accordingly, they are not covered by the money-back guarantee. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) H. Payment for duties and taxes will be made by one of the following means at the sole discretion of FedEx: cash, check (personal or business, provided valid identification is offered), credit card, money order, traveler’s check, or debit or deferment account. FedEx does not accept prepayment of duties and taxes at the time of shipment. I. We assume no responsibility for shipments abandoned in customs, and such shipments may be considered undeliverable. J. In the event that we require confirmation of duties and taxes reimbursement arrangements from the recipient, we will attempt to contact the recipient no later than 12 p.m. on the day the shipment is available for customs clearance in the destination country and inform the recipient of the estimated duties and taxes amount. If an arrangement satisfactory to us is made, the shipment will then be cleared through customs and delivered. If the éÞßæãÛäêÙâÛ×èéÙëéêåãéØï"æãåäêÞÛÚ×ï×èè×äÝÛãÛäêé×èÛÙåäÜßèãÛÚÚÛâßìÛèïíßââØÛ éÙÞÛÚëâÛÚÜåèêÞÛäÛîêØëéßäÛééÚ×ïØï"æãåèêÞÛÛäÚåÜêÞÛâåÙ×âØëéßäÛééÚ×ïÅäêÞÛÛìÛäê we have cleared packages on your behalf and you do not have credit arrangements with FedEx, payment may be required prior to the release of your shipment. Export control laws FedEx Express is headquartered in the U.S. and will not transport shipments that violate U.S. export controls nor export controls in the countries in which we operate, provided they do not conflict with U.S. law. You are responsible for, and warrant, your compliance with all applicable laws, rules and regulations, including, but not limited to, the U.S. Export Administration Regulations, the U.S. International Traffic in Arms Regulations, the U.S. Foreign Assets Control Regulations and applicable export laws and regulations of any country to, from, through or over which your shipment may be transported. You agree, and warrant, that you will comply with all applicable U.S. government sanctions prohibiting the export or re-export of goods, services or technology to countries and regions listed by the U.S. government unilaterally or in coordination with other countries’ sanctions. In addition, no commodities originating or manufactured in any of these countries and regions are accepted for transportation anywhere in the world. For a current list of FedEx countries and regions served see International Express Package Zones: U.S. Export and U.S. Import in the FedEx Service Guide or go to fedex.com/internationalpackages. Any FedEx Returns service shipments that are forwarded to a third country must also comply with the export control requirements of the country of first departure. You agree to furnish such information and complete and attach to the air waybill such documents as necessary to comply with such laws, rules and regulations. In addition, unless licensed or authorized by the relevant government agency or otherwise permitted under applicable laws, you specifically warrant that you will not tender any shipments to us if you or any of the parties involved in the shipment are listed on any of the export controls or sanctions lists published and maintained by: the U.S. Department of Treasury, Office of Foreign Assets Control; the U.S. Department of Commerce, Bureau of Industry and Security; the U.S. Department of State, Directorate of Defense Trade Controls; the United Nations Sanctions Committees; the European Union Council; and any other relevant authority. In addition, you agree and warrant that you will not attempt to ship to any entity owned by any party, in the common ownership interest determined by the relevant listing authority, subject to U.S. government economic sanctions. Any shipments requiring a U.S. Department of State license or authorization, or requiring a U.S. Drug Enforcement Administration export permit, and certain in-bond shipments, must be shipped using our FedEx International Controlled Export service option, only available with FedEx International Priority, FedEx International Priority Freight or FedEx International Priority DirectDistribution services. For further information, go to the FedEx International Controlled Export section on fedex.com/en-us/service-guide/special-handling-services.html. You agree to identify any shipments requiring any other U.S. government export license or permit, and shipments subject to such pre-export regulatory controls and provide us with information and all necessary documentation to comply with the applicable U.S. laws and regulations. You are responsible at your expense for determining U.S. export licensing or permitting requirements for a shipment, obtaining any required U.S. export licenses or permits, and ensuring that the consignee is authorized as required by the applicable laws and regulations of the origin country, destination country, and any country(s) asserting jurisdiction over the goods. Further, you are responsible for ensuring that the end-use or end-user of the items shipped does not violate any specific control policies restricting certain types of exports, reexports and transfers of specifically enumerated items subject to the U.S. Export Administration Regulations. We assume no liability to you or any other person for any loss or expense — including, but not limited to, fines and penalties — if you fail to comply with any export laws, rules or regulations. International shipments (U.S. edition) FedEx Express Terms and Conditions 160 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Delivery Signature Options, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Extra-large packages Extra-large packages are pieces weighing less than 151 lbs. (or destination country âßãßêêÞ×êÛîÙÛÛÚ ßäÙÞÛéåèÚÛéêßä×êßåäÙåëäêèïâßãßêßäâÛäÝêÞ×äÚÝßèêÞÙåãØßäÛÚ These pieces may be refused, or at our sole discretion may be considered as FedEx International Priority Freight or FedEx International Economy Freight shipments once accepted by us. Dimensional-weight pricing is applicable on a per-shipment basis for extra-large packages. The chargeable weight is the greater of the actual weight or dimensional weight for extra-large packages and is applied on a per-shipment basis. ÐÞÛêåê×âéÞßæãÛäêßééëØàÛÙêêå×ãßäßãëãØßââרâÛíÛßÝÞêåÜ"âØéãëâêßæâßÛÚØï the number of freight handling units. Fuel and other surcharges We reserve the right to assess fuel and other surcharges on shipments without notice. The duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. Inspection of shipments and identification requirement We may, at our sole discretion, open and inspect any shipment without notice. Governmental authorities may also open and inspect any shipment at any time. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR WARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND CONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Express had knowledge that such damages might be incurred. If we inadvertently accept a shipment with a destination city or cities that we do not serve in a country to which FedEx Express international services are provided, we may attempt to complete the delivery. However, we will not be liable and we will not provide any proof of delivery. The delivery commitment listed for such country will not apply, and the applicable rate will be the highest for that country plus the maximum extended service area surcharge. In these cases, the money-back guarantee applies only to the portion of the transportation provided directly by us. We will not be liable or responsible for loss, damage or delay caused by events we cannot control. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: A. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. ¾ The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. C. Your violation of any of the terms and conditions contained in the FedEx Express Terms and Conditions, as amended or supplemented, or on an air waybill, standard conditions of carriage, tariff or other terms and conditions applicable to your shipment, including, but not limited to, the improper or insufficient packing, securing, marking and addressing of shipments, or use of an account number not in good credit standing, or failure to give notices in the manner and time prescribed. D. Perils of the air, public enemies, criminal acts of any person(s) or entities including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotion, hazards incident to a state of war, local, national or international weather conditions (as determined solely by us), local, national or international disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems). E. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient. F. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. H. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of customs or other regulatory agencies. I. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. J. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. K. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. È The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. M. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. N. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. O. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens and glass containers such as those used in laboratory test environments. Ì Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. Í Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options section.) R. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) S. Failing to obtain the signature option requested for shipments using Delivery Signature Options. (See the Delivery Signature Options section.) T. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address or other recipient information; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. U. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. V. Any package where FedEx records do not reflect that the package was tendered to FedEx by the shipper. W. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. X. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. Õ Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. Z. The shipment of perishables or commodities that could be damaged by exposure to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. AA. The shipper’s failure to provide accurate delivery address information. ¾¾ Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: International shipments (U.S. edition) FedEx Express Terms and Conditions 161 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 1. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. 2. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. 3. FedEx laptop packaging, for shipments of laptop computers. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. 5. FedEx tablet packaging, for shipments of tablet computers. CC. Any shipment containing a prohibited item. (See the Prohibited Items section.) DD. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments does not constitute acceptance of liability by FedEx unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. EE. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) FF. Failing to deliver or not attempting to deliver a package within the delivery commitment time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed during the originally scheduled delivery time. GG. Damages indicated by any shockwatch, tiltmeter or temperature instruments. HH. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information. II. Dangerous goods shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Express will not pay a claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee does not apply. JJ. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. KK. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé In the event that the Warsaw Convention, as amended, or Montreal Convention does not prescribe limitations on legal actions, the following will apply. Any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you file an action within one year from the date of delivery of the shipment or from the date on which the shipment should have been delivered. Any right that you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in these terms and conditions including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and we understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against us. You and we agree that FedEx cannot be considered to have breached any obligation to you unless or until we wrongfully deny a claim submitted to us pursuant to the notice periods and requirements contained in these terms and conditions. Finally, you and we agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from us or if you lack knowledge regarding whether such compliance will result in relief from us. You agree that you will not sue us as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to us. The performance of any services does not make us an agent of the shipper or any third party for any purpose. ÈßìÛ×äßã×âé FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Animal Desk (call 1.800.405.9052). Money-back guarantee policy We offer a money-back guarantee for our services.1 This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛ For U.S.-based payers, we will, at our option, and upon request, either refund or credit to the applicable invoice only your transportation charges if íÛÚÛâßìÛè×éÞßæãÛäê#éÛÙåäÚéåèãåèÛ×ÜêÛèêÞÛ׿æâßÙרâÛÚÛâßìÛèïÙåããßêãÛäêêßãÛ The money-back guarantee applies to shipments tendered using the following services: FedEx International First, FedEx International Next Flight, FedEx International Priority, FedEx International Priority Freight, FedEx International Economy, FedEx International Economy Freight, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight and FedEx International Premium. It does not apply to FedEx International MailService. This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. ¾ Èßãßê×êßåäé The following limitations apply: 1. Credits for transportation charges will be applied to the payer’s account only, and refunds will be made payable to the payer only. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. Only one refund or credit is permitted per package. In the case of multiple-piece shipments, this money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package. For FedEx International Priority DirectDistribution and FedEx International Priority DirectDistribution Freight, the money-back guarantee is prorated based on the number and weight of packages within the shipment where delivery is not completed by the service commitment. 4. A credit or refund under our money-back guarantee policy will be applied only against charges for the shipment giving rise to the credit. 5. An exact delivery commitment time can be obtained only by telephoning International Customer Service and supplying us with all of the following: 1. Commodity being shipped 2. Date of the shipment 3. Exact destination 4. Weight of the shipment 5. Value of the shipment Any transit time published in the FedEx Service Guide or elsewhere, or quoted by Customer Service without the above five required facts, is only an estimate and is not a stated delivery commitment time. You agree that our records regarding quoted delivery times will constitute conclusive proof of any such quotes. 6. If a delivery later than the original delivery commitment time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment time for application of the money-back guarantee policy will be adjusted to account for the requested delivery date and/or time. However, the money-back guarantee may not apply to certain shipments for which the recipient has requested to modify or customize delivery through methods approved by FedEx. 7. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, the delivery commitment time for application of the money-back guarantee policy will be the next business day at the delivery commitment time for the service originally selected. 8. This money-back guarantee does not apply to requests for invoice adjustment based on overcharges (see the Billing section) or shipments to P.O. box addresses acceptable for delivery (see the Post Office Box Addresses section). 9. The money-back guarantee for shipments destined for our extended service areas applies only to the portion of the transportation provided directly by us. International shipments (U.S. edition) FedEx Express Terms and Conditions 162 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÈßרßâßêßÛéäåê×ééëãÛÚÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 10. This money-back guarantee applies only to transportation charges paid by U.S.-based payers and does not apply to duties, taxes or other charges, including ancillary clearance service fees. 11. Holidays in international locations will affect our transit times. Contact International Customer Service for information on delivery commitments that may be affected due to the observance of these holidays. Deliveries normally scheduled to be made on the day of holiday observance will be rescheduled for delivery on the next business day. The delivery commitment for application of the money-back guarantee policy will be extended for a period equal to the length of the holiday. 12. If the sender or recipient specifies a customs broker other than FedEx or the broker selected by FedEx (where this service is available), notification may ØÛÝßìÛäêåêÞÛØèåáÛèØïæãåäêÞÛÜßèéêØëéßäÛééÚ×ïêÞÛéÞßæãÛäêßé available for customs clearance in the destination country, and such notification constitutes timely delivery. 13. For FedEx International Next Flight service, the quoted delivery time may be changed for many reasons, including, but not limited to, the following: flight delays or cancellations due to air traffic control, weather or mechanical problems. If the delivery commitment is changed, the money-back guarantee will only be applicable to the latest quoted delivery time. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The payer’s FedEx account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured. 4. The shipment was scheduled for delivery on the Wednesday immediately prior to Thanksgiving via any FedEx Express international or FedEx Express Freight ßäêÛèä×êßåä×âéÛèìßÙÛ×äÚí×éÚÛâßìÛèÛÚíßêÞßä&ãßäëêÛéåÜêÞÛæëØâßéÞÛÚ delivery commitment time for the selected service and destination. 5. The shipment was scheduled for delivery during the seven calendar days before Christmas Day via any FedEx Express international or FedEx Express Freight international service, and was delivered by the end of the day on the published delivery commitment date for the selected service and destination. 6. The shipment was undeliverable or returned. 7. The shipment contained dangerous goods or dry ice. 8. The shipment was delayed due to an incorrect address or to the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package. 9. The shipment was delayed due to customs or regulatory delays, including, but not limited to, any delays resulting from compliance with advance notice or prior notice requirements. 10. The delay in delivery was caused by adherence to FedEx policies regarding the payment of duties and taxes prior to customs clearance or at delivery. 11. Incorrect FedEx tracking numbers were applied to the subject package or shipment by customers using FedEx electronic shipping devices. 12. Complete recipient information was not provided at the time of tender to FedEx. Complete recipient information must be provided on either the air waybill or through any FedEx electronic shipping device. 13. You did not book an international freight shipment as required. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). 2. Your notification of a service failure must include your FedEx account number, if any; the FedEx tracking number; and the date of the shipment. 3. All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. 1 Offer void where prohibited by law. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) FedEx cannot accept a consolidation under FedEx Express international services or FedEx International Broker Select from a forwarder, unless the shipper: a. Is a FedEx Authorized ShipCenter or FedEx ShipSite location, or b. Ships using FedEx International Airport-to-Airport, or c. Ships using FedEx International Express Freight, or d. Ships using FedEx International Premium. In addition, Package Consolidators are responsible for complying with all applicable requirements in these terms and conditions including, but not limited to, customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. Package Consolidators are independently owned and operated businesses. F. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. G. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛêè×ÙáßäÝ êè×ÙßäÝ Tracing of international packages is available upon request. Call FedEx International Customer Service at 1.800.463.3339 (say “international services”) and a tracing specialist will assist you. To trace your package, you must have all of the following information when you call us: A. Air waybill number. ¾ Date of shipment. C. Recipient’s name and address. D. Number of packages and total weight of shipment. E. Contents and value of shipment. F. Your name and phone number, so we can call you back. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. You must comply with all applicable laws (including, but not limited to, local, state, federal and international laws), including those governing packing, marking and labeling for all shipments. International shipments (U.S. edition) FedEx Express Terms and Conditions 163 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Money-back guarantee policy, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ¾ It is the responsibility of the sender to properly complete the air waybill. The sender’s address on an air waybill or electronic shipping device must show the country in which the shipment is tendered to FedEx. C. All packages must be prepared and packed by the shipper for safe transportation with ordinary care in handling in an express-transportation environment. Any articles susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. FedEx assumes no liability for perishables or commodities that could be damaged by exposure to heat or cold. Each shipment must be legibly and durably marked with the name, address and ZIP code/postal code of both the shipper and recipient. Packages cannot be wrapped in kraft paper. D. You must use packaging in new or like-new condition. All packaging must be large enough to allow cushioning on top, bottom and sides. Contents must be properly packaged to eliminate shifting. To be in like-new condition: • Packaging must not have any holes, tears, dents or creases. • Boxes must have no crushed corners. • All previous shipping labels and barcodes must be covered or concealed. All flaps, seams and edges must be securely sealed with a minimum 2-inch-wide packing tape. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels and rollers must be removed or packaged. E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/ packaging. Expanded polystyrene foam coolers containing blood, urine and other noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging. F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. Packages containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be returned to the sender if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage, or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment, and all costs and fees of any type connected with cleanup of any spill or leakage. H. FedEx reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be liable for any damages due to improper packaging. I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found to have improper packaging. J. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers and perishables), are available at fedex.com/packaging. K. For international freight shipments, freight must be on a skid, pallet or other forkliftable base. Boxes should be stacked squarely on the skid without hanging over the edge, and the weight should be distributed evenly on the skid to avoid excess weight being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. ÈFedEx account holders may order supplies via fedex.com or by calling 1.800.463.3339 (say “order shipping supplies”). ÌÛèßéÞרâÛé Shipments containing perishable articles must be packaged for a minimum transit time of ×êâÛ×éê!ÞåëèéÝèÛ×êÛèêÞ×äåëèÚÛâßìÛèïÙåããßêãÛäêêßãÛÜåèêÞÛéÞßæãÛäêÏÞßææßäÝ perishable articles over a weekend or holiday is discouraged, and packaging such shipments for longer transit times is required. We recommend that you ship perishable items via FedEx International First, FedEx International Priority or FedEx International Priority Freight and have your proposed packaging evaluated by FedEx Packaging Design and Development. Information on how to submit your packaging for evaluation is available at fedex.com/packaging. Some perishables are prohibited from shipment (see the Prohibited Items section). For non-prohibited perishable shipments, your failure to use proper packaging releases us from any liability for spoiled perishables that we would otherwise assume (see the Liabilities Not Assumed section). ÌÞ×èã×ÙÛëêßÙ×âé Shipments of pharmaceuticals will only be accepted when tendered in accordance with applicable local, state, federal and international laws. The shipper is responsible for compliance with all applicable laws. Controlled shipments moving under U.S. Drug Enforcement permits must be shipped using the FedEx International Controlled Export service option or FedEx air cargo services. ÌßÙáëæ×äÚÚÛâßìÛèï A. We provide delivery service at no additional charge to international destinations within primary service areas. ¾ Agents are utilized for deliveries to points in extended service areas (ESAs). Depending on the final destination, an ESA surcharge per shipment may be applied for U.S. export shipments; see Rates in the FedEx Service Guide for details. Please call FedEx International Customer Service to determine if your shipment will be subject to an ESA surcharge. C. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the air waybill. Package addresses must include the complete street address and telephone or telex number of the recipient. D. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. E. Any person scheduling a pickup other than the sender must provide a FedEx account number in good credit standing, otherwise the pickup must be scheduled by the sender. We require a minimum of two hours from the time the shipment(s) will be ready to make the pickup. (Contact FedEx International Customer Service for the specific lead times required.) Repeated pickup attempts without packages being ready may result in the cancellation of pickup privileges. F. If we inadvertently accept a shipment with a destination city not served in a country to which FedEx International Priority is provided, we may attempt to complete the delivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.) G. FedEx International Priority Freight or FedEx International Economy Freight shipments picked up or delivered to H3 areas will be picked up or delivered via cartage agents and a special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickup and delivery is not available on weekends (except in offshore locations where standard business days vary) for FedEx International Priority Freight and FedEx International Economy Freight. H. Proof of pickup is available upon request. You must provide the pickup number or FedEx tracking number (also known as the air waybill number). We will not provide proof of pickup unless you provide this information. I. At our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state, federal or international laws. J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. K. The delivery commitment for FedEx International Next Flight service will be the delivery time quoted to each customer. The quoted delivery time will vary for each shipment and will depend on the availability of suitable commercial airline flights. A quoted delivery time may be changed for a variety of reasons, including, but not limited to, flight delays or cancellations due to air traffic control, weather or mechanical problems. In the event of the occurrence of any of the foregoing, the FedEx International Next Flight Service Desk shall quote a new delivery time to the shipper and recipient (if requested by the shipper) by telephone or by customer-reasonably-requested method; this International shipments (U.S. edition) FedEx Express Terms and Conditions 164 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Ì×Ùá×ÝßäÝ×äÚã×èáßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ new delivery time shall then become the quoted delivery time. Two attempts will be made to reach the shipper and two attempts to reach the recipient (if requested by the shipper). Any such change in the quoted delivery time will be logged in to the tracking system. È. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at Location facility. Where available, FedEx may also permit recipients to request modification or customization of delivery through methods approved by FedEx. M. At its discretion, FedEx may not deliver or attempt delivery within the delivery commitment time of the service requested, if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed during the delivery commitment time. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. N. If a shipper tenders packages that substantially exceed the number, type, size and/or weight of packages tendered on average for the location by the shipper throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times. O. We reserve the right to assess a Residential Delivery surcharge on any shipment delivered to a home or private residence, including locations where a business is operated from a home, or on any shipment in which the shipper has designated the delivery address as a residence, including shipments where the delivery location has been designated as Residential Delivery in error. ÌåéêåÜÜßÙÛØåî×ÚÚèÛééÛé You may use post office box addresses for certain international locations, including shipments to Puerto Rico, but you must include a valid telephone, fax or telex number on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such as APO, FPO and DPO. ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment to any international destinations unless otherwise indicated, and you agree not to do so. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.) 1. APO/FPO/DPO addresses. 2. C.O.D. shipments. 3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 4. Explosives. (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai.) 5. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Dangerous Goods section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico). 7. Bump fire stocks and other rapid-fire trigger activators. 8. Ghost guns and other firearms not containing a serial number. 9. Any firearm or other weapon manufactured using a 3-D printing machine. 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 11. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control. An exception is available by contract only. Contact your FedEx account executive for information. 12. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Animal Desk at 1.800.405.9052.) 13. Animal carcasses, insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S. 14. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.). 15. Lottery tickets and gambling devices where prohibited by law. 16. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters). 17. Pornographic and/or obscene material. 18. Shipments1 being processed under: a. Duty drawback claims unless advance arrangements are made. b. Temporary Import Bonds — acceptable under the FedEx International Broker Select option, for initial import only. c. U.S. State Department licenses. d. Carnets. e. U.S. Drug Enforcement Administration export permit. f. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt,” as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill. g. Certificate of Registration shipments (CF4455). 19. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. 20. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 21. Shipments that require us to obtain any special license or permit for transportation, importation or exportation. 22. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation. 23. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). 24. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. 25. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) 26. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with any amount of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and synthetic cannabinoids. 27. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 28. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 29. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide.) 30. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions. 31. Packages that are wet, leaking or emit an odor of any kind. 32. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S. 33. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. 1 You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight or FedEx International Airport-to-Airport. For information on FedEx International Controlled Export, call International Customer Service at 1.800.463.3339 (say “international services”). For information on the other services listed call FedEx Express Freight Customer Service at 1.877.398.5851. International shipments (U.S. edition) FedEx Express Terms and Conditions 165 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌßÙáëæ×äÚÚÛâßìÛèïÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ ÌèååÜåÜæÛèÜåèã×äÙÛìÛèØ×â When requested by the sender or recipient, verbal confirmation of delivery (date, time and name of person who signed for the shipment) is available. For shipments to many ÙåëäêèßÛéêÞ×êíÛéÛèìÛêÞßéßäÜåèã×êßåäßéëéë×ââï×ì×ßâרâÛØï×ãâåÙ×âêßãÛßäêÞÛ country of delivery on the day of scheduled delivery. For FedEx International Next Flight service, a proof-of-delivery phone call to the shipper stating the date and time of delivery, and the name of the person who signed for the shipment will be performed for every shipment. Two attempts will be made to reach the shipper by telephone. A faxed proof of delivery will also be provided upon request by the shipper or the recipient. ÌèååÜåÜæÛèÜåèã×äÙÛíèßêêÛä When requested by the sender or recipient within one year of the shipping date, we will, at our option, furnish a photostatic copy of the destination delivery record or electronically captured delivery information for deliveries made to most points served. We assume no liability for our inability to provide a copy of the delivery record. Signature proof of delivery showing an image of the recipient’s signature may be available online at fedex.com for express deliveries made within the U.S., Canada and Puerto Rico. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of these terms and conditions. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx Express service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. FedEx only provides estimates of customs duties and taxes through the Estimate Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Refusal or rejection of shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Restrictions A. Size restrictions vary by country. ¾ Per-package weight limits may vary by country. C. There is no limit on the aggregate weight of a multiple-piece shipment (except to Argentina), provided each individual package does not exceed the per-package íÛßÝÞêâßãßêÜåèêÞÛÚÛéêßä×êßåäÙåëäêèïÏÞßæãÛäêéÛîÙÛÛÚßäÝ"âØéèÛçëßèÛ×Úì×äÙÛ arrangements with us. You must call us to arrange for pickup commitments and delivery commitments. The money-back guarantee will apply only once a delivery commitment has been established by FedEx after pickup of your shipment. D. No more than one type of service may be indicated on a single air waybill and no more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on a single air waybill. E. Õåëã×ïéÞßæëæêåÚßÜÜÛèÛäêÙåããåÚßêßÛéåä×éßäÝâÛ×ßèí×ïØßââ F. The declared value for carriage cannot exceed the declared value for customs as indicated on the air waybill. Return and import shipping options Shipments returned to the United States using the FedEx Global Returns service option are governed by the terms and conditions applicable to the country from which the shipment is returned. Those terms and conditions of service may vary from country to country. Consult fedex.com/globalreturns or our local office in the origin country for details. Returns customers may use a currency other than U.S. dollars. Note that currency conversion rates may fluctuate. If a currency other than U.S. dollars is used, the U.S. returns party must check the current conversion rate to determine if an Electronic Export Information (EEI) is required to be filed. If a returns label is sent to the U.S., the U.S. returns party should always ensure that the Automated Export System (AES) proof of filing citation or Foreign Trade Regulations (FTR) exemption statement is correctly printed on the label before exporting. FOR FEDEX GLOBAL RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Shipments initiated via the Create Import Shipment feature on fedex.com are governed by the terms and conditions applicable to the country from which the shipment originates. Those terms and conditions of service may vary from country to country. Consult our local office in the origin country for details. FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON FEDEX. COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Routing and rerouting We will determine the routing of all shipments. Some shipments may be consolidated or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or an interline basis as FedEx may determine. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery. FedEx assumes no obligation to reroute any shipment to a third country, to carry the goods by any specified aircraft or over any particular route or to make connection at any point according to any schedules. You agree that FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. FedEx may not reroute shipments when Adult Signature Required has been selected or applied as a delivery signature option. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper, unless dry ice is the only type of dangerous goods contained in the shipment. (Note: All dangerous goods shipments may be made available as hold for pickup at permissible locations or be returned to the sender.) Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE. Note: This section does not apply to requests for delivery to another address made by the recipient through methods approved by FedEx. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. International shipments (U.S. edition) FedEx Express Terms and Conditions 166 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment is unable to clear customs. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. Should a shipment be classified as undeliverable or unidentifiable, the following guidelines apply: A. If a shipment is undeliverable for any reason, we may attempt to notify the sender to arrange for the return of the shipment if local customs regulations will allow. If the sender cannot be contacted within five business days, we may place the shipment in a general order warehouse or a customs-bonded warehouse or will dispose of the shipment. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in returning, storing or in the sale, destruction or disposal thereof. ¾ For shipments returned from international points to the U.S., return charges and fees will be assessed to the original shipper, along with the original charges and fees. Also included will be any other charges incurred by us, including, but not limited to, duties, taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments containing dangerous goods, the shipper must supply a completed return air waybill and all other required documents. C. Shipments that cannot be returned due to local regulatory constraints will either be placed in a general order warehouse or a customs-bonded warehouse or disposed of at our sole discretion and at any location. The shipper agrees to pay any costs incurred by FedEx in such placement or disposal. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to FedEx Custosmer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116. International shipments (U.S. edition) FedEx Express Terms and Conditions 167 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2021 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx. $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ FedEx Ground Tarif 168 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX TERMS Contents Scope of tariff 169 Definitions 169 Non-waiver 169 Account numbers 170 Alcoholic beverages 170 Animal carcasses 170 Billing 170 Claims 172 Collect on delivery (C.O.D.) service 173 Credit terms 174 Data privacy 175 Declared value and limits of liability (not insurance coverage) 175 Delivery Signature Options 175 Dimensional weight (volumetric weight) 176 FedEx Home Delivery 176 Firearms 176 Fuel and other surcharges 176 Hazardous materials 176 Inspection of shipments and identification requirement 177 Liabilities not assumed 177 Limitations on legal actions 178 Money-back guarantee policy 178 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 179 Package restrictions (size and weight) 180 Packaging and marking 180 Pharmaceuticals 180 Pickup and delivery 180 Plants and plant materials 181 Prohibited items 181 Proof of delivery 182 Rate quotations 182 Refusal or rejection of shipments 182 Return options 182 Tobacco and tobacco products 182 Undeliverable shipments 182 Warranties 183 International service conditions 183 Additional information 185 For the most current updates to the FedEx Ground tariff, please go to fedex.com/us/terms. Tariff 200-HH, effective January 4, 2021 Updated April 19, 2021 (Cancels Tariff 200-GG, effective January 6, 2020) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ The FedEx Ground Tariff, contained in the FedEx Service Guide, supersedes all previous terms and conditions, tariffs, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Ground service to which this tariff applies. The contract of carriage as expressed in this tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, between the parties or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, and each party warrants that it has not relied and will not be relying upon any evaluation, representation or advice from the other party, its agents, affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) except representations expressly made in writing in this tariff. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, terms and conditions, and tariff in the FedEx Service Guide applicable to all customers without notice. All modifications, amendments or supplements may be authorized only by an officer in the Legal Department of FedEx Corporation or successor positions, but no other agent or employee of FedEx nor any other agent or party is authorized to do so. The FedEx Service Guide consists of the service information at fedex.com/ serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx Express Terms and Conditions; this FedEx Ground Tariff; and the FedEx SameDay City Tariff. The FedEx Ground Tariff and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. To the extent that conflicts exist, if any, between the terms and conditions, other parts of the FedEx Service Guide, and the current versions, if any, of the FedEx Ground Tariff 200 and fedex.com, the downloadable version (PDF) of the FedEx Ground Tariff (including any amendments, supplements or both) as then in effect on the date of shipment shall control. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to packages originating in the U.S. for transportation via a FedEx Ground service, except that this tariff does not apply to packages tendered to FedEx Ground for shipment via the FedEx Ground Economy service. Scope of tariff ½ Ì×èêßÙßæ×êßäÝ¿×èèßÛèé FedEx Ground Package System, Inc. (FedEx Ground) with packages originating in the U.S. ¾ ÃåìÛèäßäÝÌëØâßÙ×êßåäé Except as otherwise provided, this tariff is governed by the following publications, supplements thereto or succeeding publications thereof: FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect at the time of shipment. These publications are available at fedex.com. C. Scope of Operations ÂÛÚÁîÃèåëäÚÌ×Ùá×ÝÛÏïéêÛãÅäÙÑÏ 1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GENERAL COMMODITIES (except Classes A and B explosives, household goods and commodities in bulk) between points in the U.S. under continuing contract(s) with commercial shippers, receivers or brokers of such commodities. 2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GENERAL COMMODITIES (except Classes A and B explosives, household goods and commodities in bulk) in packages weighing 150 lbs. or less when transported in a motor vehicle in which no one package exceeds 150 lbs., between ground points in the U.S. 3. To operate as a common and contract carrier, by motor vehicle, in intrastate commerce, over irregular routes, transporting GENERAL COMMODITIES (except Classes A and B explosives, household goods and commodities in bulk) between points in the U.S. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. ù¾ëéßäÛééÚ×ïú means Monday through Friday for FedEx Ground, and Monday through Sunday1 for FedEx Home Delivery, except for the following holidays: Memorial Day Thanksgiving Day Independence Day Christmas Day Labor Day New Year’s Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. ù¾ëéßäÛééÚÛâßìÛèïú means any delivery that is not a residential delivery. “Commercial delivery” means any delivery that is not a residential delivery. “Consolidator” means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx Authorized ShipCenter locations and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging Agreement with FedEx. “FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package System, Inc., and its officers, employees and agents (but does not include cartage agents). “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛú means any container and its contents, and includes any non-containerized article. ùÌèååÜåÜÚÛâßìÛèïú means electronically captured delivery information, which may include date, time, location and signature information. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. FedEx Ground also has FedEx Home Delivery service for residential packages. “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground Call Tag, FedEx Print Return Label and FedEx Email Return Label. “Service failure” means FedEx Ground did not deliver your standard ground and multiweight ground package(s) by the end of the scheduled delivery day as published on fedex.com, except as otherwise described in this tariff. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more packages shipped together to the same recipient. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare the rates paid by FedEx account holders who do not have discounts applied to their account and who charge their shipping to their FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared- value charges, special handling fees, customs duties and taxes, collect on delivery (C.O.D.) charges, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëúor “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. 1 Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. Non-waiver Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground Tariff does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision. FedEx Ground Tarif 169 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Account numbers All shipments originating in the U.S. and paid for with cash, check, debit or credit card must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in “termination” of your FedEx Ground service. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a package is held, returned, or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the money-back guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages shipped by us shall be subject to this tariff, as modified, amended or supplemented. For FedEx Ground services, you may only request FedEx to bill accounts with a U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and FedEx, at its sole discretion, reserves the right to bill the sender for those charges and assess an invalid account surcharge. FedEx may provide trade credit information on its account holders to credit bureaus. Alcoholic beverages Only licensed entities holding a state and federal license or retailers holding a state license may ship alcohol with FedEx. Consumers may not ship alcohol. Shipments containing alcoholic beverages are prohibited to locations where FedEx Ground uses a postal service, an interline cartage agent or a freight forwarder for final delivery. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx account executive. ½ ÈßÙÛäéÛÛêåÈßÙÛäéÛÛ FedEx will accept alcohol shipments (beer, wine and spirits) when both the shipper and recipient are either licensed wholesalers, licensed dealers, licensed distributors, licensed manufacturers, licensed retailers or licensed importers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. ¾ ÈßÙÛäéÛÛêå¿åäéëãÛè FedEx will accept wine shipments from licensed entities directly to consumers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. Shipments of beer or spirits to consumers are prohibited. Animal carcasses FedEx Ground does not accept animal carcass shipments as part of its regular-scheduled service. FedEx Ground may accept certain shipments of animal heads and other parts for taxidermy if properly packaged. If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal carcass, organ or part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. Contact your FedEx account executive for details and additional requirements. ¾ßââßäÝ A. “Bill Sender” means charges will be billed to the sender. Payment on the account must be current. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. ¾ “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, address correction fees, and invalid or missing account number fees). “Bill Recipient” should not be confused with C.O.D. service. In order to choose this billing option, the recipient’s FedEx account number must be inputted into the sender’s electronic shipping system at the time the package is processed and payment on the account must be current. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, any additional rebilling will be to the sender’s account. (See section N, Billing Special Handling Fees.) The sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event recipient or any third party does not pay. If due to the charges the recipient account exceeds credit limits with FedEx Ground, the sender will automatically be billed. C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone other than the sender or recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, address correction fees, invalid or missing account number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). In order to choose this billing option, the FedEx account number of the third party must be inputted into the sender’s electronic shipping system at the time the package is processed and payment on the account must be current. If the third party is billed initially and refuses to make payment for the shipment, the charges may be rebilled to another party, but subsequent requests will only be rebilled to the sender. (See section N, Billing Special Handling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and will be billed for all charges and fees, plus all special handling fees. If due to the charges the third-party account exceeds credit limits with FedEx Ground, the sender will automatically be billed. D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the recipient and certain additional charges will be billed to the sender. The transportation FedEx Ground Tarif 170 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ charges billed to the recipient include, but are not limited to, fuel surcharges and out-of-area surcharges. The certain additional charges billed to the sender include, but are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges and address correction fees. In order to choose “Bill FedEx Ground COLLECT,” the sender is responsible for shipping to consignees who are authorized COLLECT recipients. If the consignee is not authorized, the sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event the recipient or any third party does not pay. If not paid by the third party, any additional rebilling will be to the sender’s account (see section N, Billing Special Handling Fees). “Bill FedEx Ground COLLECT” should not be confused with C.O.D. service. When shipping packages using the FedEx Ground COLLECT service option, the sender agrees to pay all additional charges and surcharges related to the shipment other than those billed to the recipient, as described above. The sender agrees to ship packages collect only to recipients authorized by FedEx Ground to receive collect shipments. The sender further agrees to pay all applicable transportation charges if a package is shipped to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a collect shipment. An additional charge will be assessed on any package that is shipped collect to a recipient not authorized by FedEx Ground to receive collect packages. E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, if the recipient or third party refuses to pay the charges, refuses delivery or cannot be contacted, the sender is responsible and will be billed for any and all charges. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx Ground may verify the method of payment and reserves the right to not accept any “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which such verification cannot be established. F. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. G. The sender’s shipment may be delayed if FedEx Ground determines that it is billed to a FedEx account number that is not in good credit standing. The service failure money-back guarantee will not apply (see the Money-Back Guarantee Policy section for details and limitations). H. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account number; they may not be paid by cash, check or credit card. I. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. For FedEx returns shipments, please see Return Options. J. A special handling fee will be applied for any check or electronic funds transfer (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature of the drawer. K. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Payment should be sent using your remittance advice to one of the following: (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT or WV should mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Any customer not using EDI or FedEx Billing Online whose billing address is in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 Any customer not using EDI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 Any customer not using EDI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. È If you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 M. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call FedEx Revenue Services at 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com. Ê ¾ßââßäÝÏæÛÙß×âÄ×äÚâßäÝÂÛÛé A special handling fee will be applied in the following situations: 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears in the EDI transmission of shipping information. a. For “Bill Sender” transactions, if the account number on the shipping barcode is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to determine the correct number from FedEx Ground records, all charges and fees, plus the special handling fee, will be billed to the sender, and any appropriate earned discount will apply. If the correct account number cannot be determined from FedEx Ground records, all charges and fees plus the special handling fee will be billed to the sender, and no discount will be allowed. b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or recipient account number in the electronic data interchange (EDI) transmission is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the special handling fee, will be billed to the sender. If FedEx Ground can determine the sender’s correct account number from FedEx Ground records, it will be used for billing, and any appropriate earned discount will apply. If FedEx Ground Tarif 171 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ billed to sender and sender’s correct account number cannot be determined from FedEx Ground records, no discount will be allowed. c. The fee for an incomplete, inaccurate, invalid or deleted account number will be applied only once for each package with such an account number. 2. Payer Rebilling. A special handling fee will be charged to the sender for all requests to change a billing from the party billed or the bill-to party shown on the shipping transmission. If there are multiple requests, the fee may be applied for each invoice line item, which is rebilled. Requests for rebilling will be accepted up to 180 days from the invoice date, not counting the invoice date. Requests for rebilling of transportation charges must be received via one of the approved channels: a. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or b. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or c. Submit your request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). Your request for a rebill of transportation charges must include the current invoice number, the FedEx tracking number, amount and the new FedEx account number that you want to rebill; or d. Submit the request via our automated interactive voice response system at 1.800.463.3339 (say “billing”). Your request for a rebill of transportation charges must include your FedEx account number, if any, the current invoice number, the FedEx tracking number and the new FedEx account number that you want to rebill. O. Invoice Adjustments/Overcharges: 1. FedEx Ground reserves the right to audit shipments to verify service selection, shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are responsible for (i) accurately entering shipment information in any electronic shipping device and (ii) providing original shipping labels with a unique tracking number for each package in a shipment. Because the number of packages and weight per package are critical to our ability to correctly invoice, any omission or incorrect entry, or unavailable information or documentation, will result in a billing based on our estimate of the number of packages transported and either the standard dimensional factor at the time of billing or a standard “default” weight-per-package estimate determined at our sole discretion. 3. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). All adjustment requests must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or d. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment; or e. If you choose to send the invoice adjustment request separately from the remittance statement, please send to: FedEx Revenue Services 3965 Airways Boulevard Module G Memphis, TN 38116 A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 4. Requests for invoice adjustment due to an overcharge must be received within 180 days after the date of shipment. For adjustments due to a service failure, see the Money-Back Guarantee Policy section. For additional information or assistance regarding billing issues, please contact a FedEx account executive. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. Ì ½ÚÚßêßåä×âÐ×îÛéIf a federal value-added, consumption or similar tax is applicable to your shipment, FedEx Ground reserves the right to add that amount to your shipment charges. ÍThe sender is responsible for all reasonable costs incurred by FedEx Ground in attempting to obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, and interest and court costs. R. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. S. Missing or Invalid Account Number. An account number is invalid if it is not the correct account number for the bill-to party, or it is the account number for a recipient or third party who fails to pay the shipping charges. An additional charge will be assessed for each missing or invalid account number. Claims A. Filing of Claims: 1. All claims in connection with request for FedEx Ground C.O.D. service and all claims for loss of or damage to property tendered to FedEx Ground for transportation in interstate or intrastate commerce (U.S.) must be filed in writing; must include or refer to the Customer Shipping Record, if applicable, tracking number, and date or other facts sufficient to identify the package involved; and must be accompanied by documents that prove the value of the property and/or extent of the loss or damage. Documentation Requirements. Such documents may include original purchase invoices, estimates or invoices for repair (repairs are not authorized under this provision and should not be made until FedEx Ground has inspected the damaged package or expressly waived its right to inspect the damaged package), expense statements, appraisal, final confirmation screen if online order with proof of purchase, or other certified documents; must assert our liability for the alleged loss or damage; and must make claim for the payment of a specified or determinable amount of money. A request for proof of delivery does not constitute the filing of a claim. Notification. In the case of a claim for concealed loss or damage that is not discovered at the time of delivery, the sender or recipient must notify FedEx Ground as promptly as possible after the discovery of the damage, and in any event no later than 60 days after the date of delivery. Notification should be made by calling 1.800.463.3339 (say “claims”) and the claimant shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued, the call center agent will provide a confirmation number. This number should be recorded on the claim form along with the original tracking number where indicated. Notification does not constitute filing of a claim as required in section C below. Except as provided in the paragraph above, receipt of the shipment by the recipient without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. As a condition to FedEx Ground considering a claim, all the original shipping cartons, packing (inner and outer) and contents must be made available for FedEx Ground inspections. See the Damaged Property section below for additional details. Package and contents must be retained by the claimant until the claim is resolved. 2. You can file a claim in the following ways: a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound shipments from Canada. b. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service to: FedEx Cargo Claims Department P.O. Box 26628 Salt Lake City, UT 84126 c. Call customer service at 1.800.463.3339 (say “claims”) to obtain a case number FedEx Ground Tarif 172 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address listed above. 3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as “$100 more or less.” FedEx Ground is not obligated to act on any claim until all transportation charges are paid. The claim amount may not be deducted from these charges or any outstanding balance. 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery records or other documents, inspection reports issued by FedEx Ground inspectors or inspection agencies, requests for proof of delivery, and tracer or inspection requests standing alone are not sufficient to comply with these claim filing requirements. 5. FedEx Ground shipment-status information is not intended or permitted to be used by the shipper to file claims. (See Shipment-Status Information in the Proof of Delivery section.) 6. In the event that a sender requests FedEx Ground to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF A CLAIM. 8. FedEx Ground reserves the option to pick up salvage on damaged claims when the claim is paid in full. ¾ ½ÙáäåíâÛÚÝãÛäêåÜ¿â×ßãé FedEx Ground will, upon receipt in writing of a proper claim filed in the manner and form described in these regulations and accompanied by the documents described, acknowledge the receipt of such claim in writing within 30 days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will create either in writing or electronically a separate file for each claim received, assign each claim a successive claim file number, and note the claim number assigned on all documents filed in support of the claim and all records and correspondence relating to the claim, including the written acknowledgment of receipt and, if in its possession, the pickup and delivery records covering the package involved. FedEx Ground will record the date a claim is received on the face of the claim document. The date of receipt will also be noted on our written acknowledgment of receipt. C. ÐßãÛÈßãßêÜåèÂßâßäÝ¿â×ßãé Claims in connection with requests for FedEx Ground C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx Ground within nine months from the date of delivery, or, in the event that FedEx Ground failed to make delivery, within nine months after the package was tendered to FedEx Ground for shipment. Suits against FedEx Ground must be instituted within two years and one day from the date FedEx Ground gives written notice that FedEx Ground has disallowed any part of the claim specified in the notice. If claims are not filed or suits are not instituted in accordance with the foregoing provisions, FedEx Ground will not be liable and such claims will not be paid. A Claim Reporting Form can be requested from a FedEx account representative or by calling 1.800.463.3339 (say “claims”). D. Investigation of Claims: 1. Each claim must be supported by the original Customer Shipping Record (if applicable), evidence that applicable transportation charges have been paid, and documents that prove the value of the property, and/or extent of the loss or damage. Such documents may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, or other certified documents. The documents must be verifiable to our satisfaction. Where the property involved in a claim has not been invoiced to the recipient, or where an invoice does not show price or value, or where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, FedEx Ground will, before voluntarily paying a claim thereon, require the claimant to establish the destination value of the quantity shipped, transported or involved, and to certify the correctness of the valuations in writing. 2. When a claim for loss of an entire package or an entire shipment cannot otherwise be authenticated upon investigation, FedEx Ground will obtain from the recipient of the shipment involved a certified statement in writing that the property for which the claim is filed has not been received from any other source. 3. In the event that the shipper and the recipient have refused a package, the property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a claim for an abandoned package. E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or damage to the property transported, either pay actual or declared value for the property, whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 days after the receipt thereof, FedEx Ground will advise in writing of the status of the claim and the reason for the delay in making final disposition. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment.  À×ã×ÝÛÚÌèåæÛèêï 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx Ground in the course of transportation and discovered by FedEx Ground prior to delivery, FedEx Ground will either (1) return the damaged property to the shipper or (2) remove any damaged property and ship the balance of undamaged merchandise. If determined to be liable and if damaged property is returned to the shipper, FedEx Ground may, at the shipper’s request, pay the full actual or declared value of the property, whichever is lower, and title of the property shall thereupon pass to FedEx Ground. If the shipper makes such a request, the shipper must hold the damaged property until FedEx Ground has completed the processing of the shipper’s claim. FedEx Ground shall not be liable for any special, incidental or consequential damages. 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground and damage or loss is subsequently discovered by the recipient, inspection may be made by FedEx Ground as promptly as practicable after receipt of request from the recipient or shipper. The shipper or recipient must notify FedEx Ground as promptly as possible after discovery of the damage, and in any event no later than 60 days after the date of delivery. FedEx Ground reserves the right to inspect a damaged shipment on customer premises as well as the right to retrieve the damaged shipment for inspection at a local FedEx facility. All of the original shipping cartons, packing and contents must be available for our inspection and retained until the claim is concluded. Inspection will include examination of the damaged property, the shipping container and its packing, and any other action necessary to establish all the facts. If a shortage is involved, the inspector will compare the contents of package with the invoice, weigh the shipping container and contents, or conduct any other type of investigation necessary to establish that a loss has occurred. In either case, the inspection will be limited to a factual report. The shipper and recipient must cooperate with FedEx Ground to assist in the inspection. A written record of our findings will be made and a copy given to the shipper for claim support upon request. Any inspection report issued will be incorporated into the claim file. FedEx reserves the right to request a self- inspection requiring proof of damage in the form of photographs of the carton, inner packaging and damaged contents. If requested, this documentation must be delivered to us within nine months after the package was tendered to FedEx Ground for shipment. The terms and conditions of the FedEx Ground Tariff applicable to the original shipment (including, but not limited to, any declared value or limitation of liability) will govern the disposition of all claims in connection with said shipment, including any claim relative to the retrieval, inspection, call tag or return of said shipment. 3. In the event FedEx Ground does not make an inspection, the recipient must make the inspection and record all information pertinent to the cause. The recipient’s inspection, in such case, may be considered as the FedEx Ground inspection and will not jeopardize any recovery due the shipper based on the facts contained in the report. G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities within 48 hours after being spotted with 225 or more packages per trailer. The shipper agrees not to file claims on any package shortages for spotted trailers. Upon written request from the shipper, FedEx Ground agrees to notify the shipper of any package shortages within 120 hours after the shipper’s packages are transmitted to FedEx Ground. Notification to the shipper shall include date of pickup and the number of packages short of the total provided by the shipper on a computer-generated manifest. The shipper agrees not to file claims in connection with any package shortages reported by FedEx Ground to the shipper. Collect on delivery (C.O.D.) service A. FedEx Ground C.O.D. Service: 1. FedEx Ground offers collect-on-delivery service for packages within the U.S. and from the U.S. to Canada (E.C.O.D. remittance is only available for packages within the U.S.). To request FedEx Ground C.O.D. service, the shipper must prepare and attach to each C.O.D. package a C.O.D. label showing the amount to FedEx Ground Tarif 173 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Claims, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ be collected and a C.O.D. barcode label to designate the type of collection. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. If the shipper does not also declare the value of the package, our liability for loss or damage shall be limited to the loss or damage actually sustained by the shipper or $100, whichever is lower (see the Declared Value and Limits of Liability section for details). 2. FedEx Ground will collect for each C.O.D. package the amount shown on the C.O.D. label attached to the package, not to exceed $25,000 per package. If collection cannot be made, FedEx Ground will return the C.O.D. package to the shipper. The shipper must attach a C.O.D. barcode label to each C.O.D. package to designate the type of collection: A “Regular” C.O.D. barcode label is used when the shipper does not designate the type of payment to be collected. FedEx Ground will accept money orders or checks (including cashier’s checks, official checks, certified checks, company checks and personal checks) as payment. Cash is not an acceptable form of payment if the “Regular” C.O.D. barcode label is used. A “Guaranteed Funds” C.O.D. barcode label is used when the shipper designates a money order, cashier’s check, official check or certified check to be collected. A “Currency” C.O.D. barcode label is used when the shipper designates only currency to be collected. FedEx Ground will not accept currency in excess of $750 in payment for the C.O.D. amount associated with any one package delivered in the U.S. Additional per-package charges for “Currency” C.O.D.-labeled packages delivered in the U.S. will apply. The additional per-package charges for “Currency” C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada. 3. The original transportation of packages, collection of the payment and delivery of the payment instrument or remittance of the payment are considered a single shipment and the terms and conditions in the Declared Value and Limits of Liability section are applicable to the entirety of a C.O.D. shipment. 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, failure to collect the C.O.D. amount, failure to collect the specified form of payment, collection of an instrument in the wrong amount, or failure or delay in delivering the payment instrument is limited to the declared value, subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. 5. All checks (including cashier’s checks, official checks and certified checks) and money orders tendered in payment of C.O.D. packages will be accepted by FedEx Ground at the shipper’s risk, including, but not limited to, the risk of nonpayment and forgery, and FedEx Ground shall not be liable upon any such instrument. 6. An additional charge will be assessed for each request for C.O.D. service to be performed, whether or not FedEx Ground is able to collect as requested. If the recipient cannot be located or fails or refuses to pay the C.O.D. amount via the requested instrument, the shipment will be returned to the shipper, and no refund or credit of either the transportation charges or the C.O.D. charges will be given. 7. Shipper represents and warrants it has legal right, interest, or appropriate legal title, to the C.O.D. funds subject to be collected and is authorized by the appropriate parties to receive such funds. 8. Performance of the C.O.D. service will not constitute FedEx Ground as the shipper’s agent for any purpose, including, but not limited to, completion of the sale of the goods by the shipper to the recipient. 9. FedEx Ground C.O.D. shipments are not eligible for Hold at Location. 10. Additional restrictions may apply to C.O.D. deliveries to remote rural areas in Canada, including additional limitations on the maximum C.O.D. amount. Please contact FedEx Customer Service at 1.800.463.3339 for more information. ¾ ¿åââÛÙêåäÀÛâßìÛèïÎÛãßêê×äÙÛ 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to the shipper within 10 business days from date of collection. The C.O.D. amount will be collected and remitted in the currency of the destination country. Our sole obligation shall be to timely remit the C.O.D. collection through the U.S. Postal Service, and FedEx Ground shall not otherwise be liable for any loss or delay caused by the remittance of the C.O.D. collection. C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.) If the shipper is approved by FedEx Ground for enrollment, the following shall apply: 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronic funds transfer (EFT) within 24 or 48 hours after the funds are deposited into the FedEx Ground Bank account as described below. Shipper must choose either the 24- or 48-hour transfer option at time of enrollment. 2. All checks received by FedEx Ground on behalf of the shipper shall be restrictively endorsed by FedEx Ground in substantially the following language and deposited into our terminal bank accounts (“FedEx Ground Bank”): FOR DEPOSIT ONLY FEDEX GROUND AS AGENT FOR THE WITHIN NAMED PAYEE LACK OF ENDORSEMENT GUARANTEED 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the bank’s close of business on the first business day following the delivery date. Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the shipper’s bank as shown on a voided check supplied to FedEx Ground during the enrollment process. 4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or routing instructions required for EFT. Once notice is received by the FedEx Ground C.O.D. department, changes to EFT instructions may take up to 10 business days to take effect. 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground but thereafter is dishonored and returned to our bank as non-negotiable, the risk of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx Ground for the face amount of such check and any bank charges associated with the return of the check (non-sufficient funds charges [“NSF charges”]) by permitting FedEx Ground to reduce subsequent electronic funds remittances by a like amount, provided that such returned check is promptly forwarded to the shipper by FedEx Ground to the shipper’s address. In the event that E.C.O.D. remittances have not been sufficient to allow FedEx Ground to recover check amounts and associated NSF charges within 30 days, the shipper agrees to permit FedEx Ground to electronically deduct these fees from the shipper’s named financial institution. FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service. 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank account before the bank’s close of business on the first business day following the delivery date. 7. If a bank does not allow a third-party endorsement of money orders or cashier’s checks, the money order or cashier’s check will be mailed back to the shipper, and the amount initially transferred electronically will be deducted from the shipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D. remittances have not been sufficient to allow FedEx Ground to recover the amount initially transferred from subsequent E.C.O.D. remittances within 30 days, the shipper agrees to permit FedEx Ground to electronically deduct the amounts initially transferred from the shipper’s named financial institution. Shipper agrees to permit FedEx Ground to also reduce the next electronic funds transfer for the shipping charges included in the money order or cashier’s check. 8. On or before the end of each business day during participation in the E.C.O.D. program and thereafter so long as any funds belonging to the shipper remain in the possession or control of FedEx Ground, FedEx Ground will transmit the details of all deposits at the shipper’s designated bank and/or FedEx Ground’s bank and/or checks returned for insufficient funds to the shipper. Such reporting shall be provided to the shipper by email. 9. In addition to the charge assessed for each C.O.D. package tendered to FedEx Ground by the shipper, an additional weekly service charge will be assessed for the E.C.O.D. service. 10. At its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D. enrollment without notice. Credit terms A. FedEx Ground does not provide individual consumer credit privileges. ¾ FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx Ground, are creditworthy. C. As a condition of extending credit privileges, FedEx Ground reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. 1. Deposit Plan. After depositing an amount equivalent to four weeks’ transportation charges as estimated by FedEx Ground, payments are required within 15 days of FedEx Ground Tarif 174 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Collect on delivery [C.O.D.] service, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ invoice date. The deposit amount is subject to change to reflect revised estimates of the shipper’s charges. 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will additional charges be rendered for their services. Net balances will be refunded at the request of the shipper. D. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. E. The invoice date begins the credit term cycle, and payment is due within 15 days from the invoice date. A late payment fee will be assessed if your payment is not received by FedEx by the invoice due date. The late payment fee will equal 6% of the total past-due balance of any invoice that is past due. Failure to keep your FedEx account current will result in “termination” of your ground service. F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. G. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment for services rendered by FedEx Ground. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, interest and court costs. H. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to collect such balances. FedEx Ground may require you to secure the account with a form of payment as a prerequisite to credit restoration. FedEx Ground may decline to restore credit privileges even if all costs, fees and expenses are paid. I. Customers requesting the reinstatement of their FedEx Ground service must contact the Recovery Collections department at 1.800.506.7580. J. At our sole discretion, FedEx Ground may apply payments made on your account to any unpaid invoice issued on your account. Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value and limits of liability (not insurance coverage) A. FedEx Ground liability with regard to any package is limited to the sum of $100 unless a higher value is declared at time of tender and a greater charge paid as provided in the FedEx Service Guide. ¾ The declared value of any package represents our maximum liability in connection with a package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information. Exposure to and risk of any loss in excess of the declared value is either assumed by the shipper or transferred by the shipper to an insurance carrier through the purchase of an insurance policy. The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. C. In cases where the shipper declares or agrees in writing that the property being shipped is released to a value exceeding $100 per package or article not enclosed in a package, an additional charge for each $100 or fraction thereof of total valuation will be assessed to which the base rate applies, up to a maximum declared value of $50,000 per package. D. Packages containing all or part of the following items are limited to a maximum declared value of $1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited- edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass and any other commodity with similarly fragile qualities. 7. Plasma screens. 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates or platinum (except as an integral part of electronic machinery). 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 12. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. 13. Packages returned through the FedEx Ground Package Returns Program (PRP). See the Return Options section. 14. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH PACKAGE. F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. G. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. H. In the event that FedEx Office procures, accepts tender of, performs, or otherwise undertakes the transportation, delivery or release of a package by FedEx Ground, whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in this tariff or otherwise available to FedEx Ground as if such provision were expressly for its benefit. Delivery Signature Options FedEx offers Delivery Signature Options for shippers. Not available for all shipments or to all destinations. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager or other FedEx-approved means to authorize release of the package without anyone present. If delivery cannot be completed in these ways, FedEx will reattempt delivery. ¾ Àirect Signature Required. FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx will reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from someone at least 21 years old (19 years old for deliveries to Canada) at the delivery address (government- issued photo identification required). If no eligible recipient is at the address, FedEx will reattempt delivery. FedEx Ground Tarif 175 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Credit terms, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. FedEx International Ground. For FedEx International Ground shipments from the U.S. to residential addresses in Canada, FedEx may release the package without a signature. For FedEx International Ground shipments from the U.S. to nonresidential addresses in Canada, FedEx will attempt to obtain a signature. F. Indirect Signature Required is not available for shipments to nonresidential addresses. G. FedEx Ground may accept requests for address corrections from a shipper or a recipient for shipments involving the Direct Signature Required or Indirect Signature Required options, alcohol shipments, and shipments where no signature is required. H. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and Delivery, and Proof of Delivery sections. Dimensional weight (volumetric weight) Transportation charges may be assessed based on dimensional weight, which is a volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges from FedEx. See the Dimensional Weight description in the Other Transportation-Related Fees and Shipping Information section of the FedEx Service Guide for additional details. FedEx Home Delivery A. A package is defined as a FedEx Home Delivery package if its barcode includes one of the designated FedEx Home Delivery service codes. ¾ Service days for FedEx Home Delivery packages are defined as Monday through Sunday for normal deliveries. Standard Saturday and Sunday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Saturday and Sunday delivery are available for packages with a scheduled transit time of 1, 2 or 3 business days. For more information on transit times, go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab, or contact your FedEx account executive. C. FedEx Home Delivery shippers must transmit an electronic manifest that contains all package information directly to FedEx Ground in an approved electronic format. The electronic transmission must include package weight, destination ZIP code, and recipient name and address. The package label must meet FedEx Home Delivery specifications, including the “H” on the bar-code label. D. FedEx Home Delivery packages may not weigh more than 150 lbs. FedEx Home Delivery packages may not contain hazardous materials, except for materials classified as Limited Quantity, and may not be shipped under the FedEx Ground COLLECT service program. E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). F. All FedEx Home Delivery packages will be considered residential, even if the packages are addressed to a business, and will be subject to the FedEx Home Delivery residential surcharge as published in the FedEx Service Guide in effect at the time of shipment. G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. H. Any package shipped as a FedEx Home Delivery package that fails to comply with the terms and conditions of this service may be refused by FedEx Ground, or if initially accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the terms and conditions of FedEx Home Delivery may also result in additional charges upon written notice to the shipper. Firearms A. FedEx Ground will transport and deliver firearms (excluding handguns), antique firearms and replica firearms, all as defined by the United States Gun Control Act of 1968, as well as muzzleloaders and black powder firearms (collectively “firearms”), between areas served in the U.S., but only between: 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; law enforcement agencies of the U.S. or any department or agency thereof; and law enforcement agencies of any state or any department, agency or political subdivisions thereof; or 2. Where not prohibited by local, state and federal law, from individuals to licensed importers, licensed manufacturers or licensed dealers (and return of same). ¾ If your shipment contains firearms, select the Direct Signature Required or Adult Signature Required Delivery Signature Option, depending on the requirements of your shipment. See the Delivery Signature Options section for details. Firearms shipments are not eligible for signature release, driver release or indirect delivery. C. FedEx Ground cannot ship or deliver firearms C.O.D. Firearms shipments are not eligible to be held at Hold at Location facilities. D. Upon presenting the package for shipment, the person tendering the shipment to FedEx Ground is required to notify FedEx Ground that the package contains a firearm. The outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. E. The shipper and recipient must be of legal age as identified by applicable law. F. The shipper and recipient are required to comply with all applicable government regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. G. FedEx Ground will transport small-arms ammunition when packed and labeled in compliance with local, state and federal law, and the Hazardous Materials section of this Service Guide. Ammunition is an explosive and must be shipped separately as hazardous materials. You agree not to ship loaded firearms or firearms with ammunition in the same package. H. FedEx Ground will not accept for transport handguns, assembled or disassembled. Fuel and other surcharges FedEx reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com. Hazardous materials Packages containing hazardous materials, including materials classified as Limited Quantity, cannot be shipped via FedEx international services, or to, from or within Hawaii or Alaska (Limited Quantity can be shipped to Canada if properly labeled). Hazardous material shippers must be properly qualified through a FedEx sales representative before tendering hazardous material packages via FedEx Ground. A. All packages containing hazardous materials must be properly classified, described, packaged, marked, labeled and in proper condition for transportation according to applicable regulations and FedEx Ground requirements. FedEx Ground accepts only certain hazardous materials as listed in the current version of the FedEx Ground Hazardous Materials Table, which is available at fedex.com/hazardousmaterials (select the Resources page) and incorporated herein by reference. Contact a FedEx account executive, see fedex.com/hazardousmaterials or call 1.800.463.3339 and say “hazardous materials” for more information. ¾ FedEx Ground does not accept hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. FedEx Ground also does not accept hazardous substances in reportable quantities. C. FedEx Ground does not accept infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non- regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. D. FedEx Ground does not accept inhalation hazards. E. Hazardous materials, except Limited Quantity materials, cannot be banded, strapped or taped to form a bundle. Packaging restrictions and service restrictions apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performance-oriented packaging (POP). FedEx Ground will accept authorized pails or drums as single packaging. Hazardous materials may not be shipped in any FedEx packaging. F. Hazardous material shipments, including shipments containing Limited Quantity materials or dry ice, are not accepted at FedEx Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Ship Center locations, FedEx Express station or ramp FedEx Ground Tarif 176 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Delivery Signature Options, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, and unstaffed FedEx locations. G. Batteries, including lithium batteries, may be regulated when shipped for highway transport. Shippers should refer to the most current U.S. Department of Transportation regulations to ensure compliance with marking, labeling and packaging requirements as they pertain to the transportation of batteries. Additional restrictions may apply to the transportation of lithium batteries between the contiguous U.S. and Alaska and Hawaii. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Ground does not accept damaged batteries or defective batteries that pose a safety risk. H. Packages containing hazardous materials are not eligible for FedEx Ground return options, except for packages shipped by preapproved shippers using the FedEx Ground Package Returns Program. I. All damaged or leaking hazardous material packages may be properly repackaged, prepared in accordance with applicable DOT regulations and returned to the shipper. The undamaged portion of a damaged hazardous materials shipment will be returned to the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the returned shipment, or if the shipment cannot be returned to the shipper, as determined at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. The minimum reimbursement per package is US$350. Reference the Non-Compliant Hazardous Materials (Hazmat) Reimbursement Program FAQs PDF at fedex.com/en-us/service-guide/hazardous-materials/ resources.html for more information. J. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages not properly prepared in accordance with DOT regulations and FedEx Ground requirements. K. Hazardous material packages found in the FedEx Ground system not properly prepared in accordance with DOT regulations and FedEx Ground requirements will be held for customer pickup. If the shipper refuses to pick up or make other arrangements for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment. The shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shipper’s failure to comply with FedEx Hazardous Materials shipping requirements. The minimum reimbursement per package is US$350. Reference the Non-Compliant Hazardous Materials (Hazmat) Reimbursement Program FAQs PDF at fedex.com/en-us/service-guide/hazardous-materials/resources.html for more information. È In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to segregate hazardous materials in accordance with regulations. M. The shipper may be held accountable for all costs associated with any damaged or leaking hazardous material package that is not properly prepared in accordance with all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup and disposal. Reference the FedEx Ground Hazardous Materials Shipping Guide PDF at fedex.com/en-us/service-guide/hazardous-materials/resources.html for more information. N. Materials classified as Limited Quantity are the only hazardous materials that can be shipped via FedEx Home Delivery. O. Dry ice shipments must be marked and customers must notify FedEx at pickup that shipments contain dry ice. Ì Packages containing hazardous materials are not eligible for signature release, driver release or indirect delivery. Í. Charge for Handling Hazardous Materials. In addition to the other rates and charges named in this tariff, a charge will be assessed on each package of hazardous materials. R. The shipper is required to transmit hazardous material shipping information using a FedEx electronic shipping solution, a FedEx-recognized hazardous materials vendor software application, a FedEx Compatible Solutions Program application or a custom solution that has the ability to transmit hazardous material shipping information electronically. Inspection of shipments and identification requirement FedEx Ground reserves the right, but is not required, to open and inspect any package tendered to it for transport. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Ground, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Ground had knowledge that such damages might be incurred. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: 1. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. 2. The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. 3. The shipper’s violation of any of the terms and conditions contained in this tariff, as amended from time to time, including, but not limited to, the improper and insufficient packing, securing, marking and labeling of shipments, or use of an account number not in good credit standing. 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotions, hazards incident to a state of war, local, national or international weather conditions (as determined solely by FedEx Ground), local, national or international disruptions in ground transportation networks (as determined solely by FedEx Ground), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to FedEx Ground personnel, and disruption or failure of communication and information systems (including, but not limited to, FedEx Ground systems). 5. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. 6. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. 7. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. 8. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. 9. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) 10. Failing to deliver or not attempting to deliver a package on the scheduled delivery day or time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed or unavailable to accept delivery on the originally scheduled delivery day or time. 11. Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) 12. Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options and Pickup and Delivery sections.) 13. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. 16. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. 17. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. 18. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. 19. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. FedEx Ground Tarif 177 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Hazardous materials, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 20. Performance of any services will not constitute FedEx Ground as the shipper’s or anyone’s agent for any purpose. 21. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. 22. Any package where FedEx Ground package scan records do not reflect acceptance of the package by FedEx Ground from the shipper. 23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 25. The shipment of any alcoholic beverages or firearms if you fail to comply with the applicable terms and conditions. 26. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: a. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. b. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. c. FedEx laptop packaging, for shipments of laptop computers. d. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. e. FedEx tablet packaging, for shipments of tablet computers. 27. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. 28. FedEx Ground does not provide protective services for transportation of perishable commodities or of commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper’s risk for loss of value or damage occasioned by exposure to heat or cold. The shipper agrees to not file damage claims for perishable items. 29. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. 30. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient, including requests made by the recipient for delivery options using FedEx Delivery Manager. 31. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. 32. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. 33. The shipper’s failure to provide accurate delivery address information. 34. Any shipment containing a prohibited item. (See the Prohibited Items section.) 35. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information. 36. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of customs or other regulatory agencies. 37. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. 38. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. 39. Hazardous-materials shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Ground will not pay a claim on undeclared or hidden hazardous materials and the FedEx Money-Back Guarantee does not apply. 40. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé Any civil claim for overcharges must be brought within 18 months after the claim accrues. Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment, must be brought within two years and one day from the date FedEx Ground gives written notice that FedEx Ground has disallowed any part of the claim specified in the notice. Any right you might have to damages, refunds, credits recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against FedEx Ground under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in this tariff including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx Ground cannot be considered to have breached any obligation to you unless or until FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the notice periods and requirements contained in this tariff. Finally, you and FedEx Ground agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from FedEx Ground or if you lack knowledge regarding whether such compliance will result in relief from FedEx Ground. You agree that you will not sue FedEx Ground as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to FedEx Ground. The performance of any services does not make FedEx Ground an agent of the shipper or any third party for any purpose. Money-back guarantee policy We offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛThe money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means if FedEx does not deliver the shipper’s standard ground and multiweight ground package[s] by the end of the scheduled delivery day as published on fedex.com). 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges and residential surcharge in the event of a service failure (which means if FedEx does not deliver the shipper’s residential package[s] by the end of the scheduled delivery day as published on fedex. com). For shipments designated as FedEx Date Certain Home Delivery, FedEx Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options section below. 3. FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options. At our option, we will, upon request, either refund or credit your transportation charges, residential surcharge and the applicable convenient delivery option charge in the event of a service failure (which means if FedEx does not provide the FedEx Home Delivery convenient delivery option service requested for the shipper’s package[s], as described below). a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Date Certain Home Delivery Money-Back Guarantee applies if the shipment is not FedEx Ground Tarif 178 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÈßרßâßêßÛéäåê×ééëãÛÚÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ delivered on the valid date requested. To be considered valid, the requested date must be no earlier than the scheduled delivery as published on fedex.com and cannot be a FedEx holiday. If the delivery date requested is invalid, the FedEx Date Certain Home Delivery Money-Back Guarantee will not apply. b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Evening Home Delivery Money-Back Guarantee applies if the shipment is not delivered between 5 and 8 p.m. on or before the scheduled delivery date as published on fedex.com. c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx Appointment Home Delivery Money-Back Guarantee applies if the shipment is not delivered within one hour before or after the time, and on the date, requested by the recipient and agreed to by FedEx. ¾ Èßãßê×êßåäéThe following limitations apply: 1. A credit or refund under the money-back guarantee will be applied only against charges for the shipment giving rise to the credit. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. For shipments destined to Canada, the FedEx Money-Back Guarantee only applies to transportation charges related to brokerage-inclusive service. 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for delivery to remote rural areas, the money-back guarantee only applies to the portion of transportation provided directly by FedEx Ground. 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving will be scheduled for delivery on that day if the recipient business is open, but in any event, the delivery commitment will be extended to the next business day for application of the money-back guarantee. 6. Packages tendered for delivery on holidays that are business days for FedEx Ground (for example, Good Friday and Presidents Day) will be scheduled for delivery on that day if the recipient business is open. However, if the recipient business is known by FedEx Ground to be closed due to the holiday, the packages will be scheduled for delivery on the next business day the recipient is open, but the money-back guarantee will not apply. 7. To be eligible for the FedEx Home Delivery Money-Back Guarantee for Convenient Delivery Options, the shipper must have fulfilled the following conditions: a. Prepare and attach to each package a 128 bar-code label showing the delivery option requested. The shipper must also provide FedEx Ground with the required electronic information for the service level selected. b. Convenient delivery options are offered at the shipment level. To qualify as a shipment, one or more packages must have the following: – The same shipper number – The same origin location – The same ship date – The same recipient address – The same convenient delivery option selected 8. If a delivery later than the original scheduled delivery day or time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment for application of the money-back guarantee policy will be adjusted to account for the requested delivery date and/or time. 9. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, or unavailable to accept delivery, the delivery commitment for application of the money-back guarantee policy will be the next business day. 10. If the package is placed in a FedEx Drop Box, the delivery commitment for application of the money-back guarantee will be extended by 1 business day. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges, residential surcharge or convenient delivery option charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The shipper did not properly label the package in accordance with the FedEx Service Guide, including, without limitation, affixing the correct business name and contact name (for FedEx Ground packages) or recipient name (for FedEx Home Delivery packages) and deliverable address (number, street, city, state, and a five-digit ZIP code) and correctly placing the customer-specific FedEx Ground or FedEx Home Delivery bar-code label on the package. For FedEx Home Delivery packages, the shipper must print the letter “H” (Home) on the address label in accordance with the FedEx Home Delivery label specifications. 4. The shipper did not timely and accurately transmit all electronic package-level data required, including, but not limited to, any electronic package-level data necessary for package sorting by FedEx Ground, to the extent required by the Shipper’s Agreement with FedEx Ground. For FedEx Appointment Home Delivery shipments, a valid telephone number for the recipient must be included in the data-entry information when the shipment is processed. 5. The package was not picked up by a FedEx Ground driver at the shipper’s location or an alternate address location, at a FedEx Office Print and Ship Center, at a FedEx Ship Center, at a FedEx Authorized ShipCenter or at a FedEx Drop Box prior to that location’s regular scheduled pickup time. If a package is accepted by FedEx Ground after a location’s regular scheduled pickup time, an additional transit day may be added to the scheduled delivery date. 6. The package was tendered for transportation on the Monday after Thanksgiving through Christmas Eve. 7. The shipment contained special instructions, including, but not limited to, FedEx Ground Call Tag service and FedEx Delivery Signature Options. 8. There was an unexpected large release of packages from your shipping location. 9. The package met the definitions for additional handling, address correction, oversize or unauthorized. See the Other Transportation-Related Fees and Shipping Information section of the FedEx Service Guide for additional details. 10. FedEx received a request to redirect the shipment from a delivery address to a Hold at Location address. 11. The shipment was undeliverable or returned. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit due to a service failure in the following ways: a. Use our internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.463.3339 (say “billing”). Note: Requests for a refund of FedEx Delivery Manager delivery-option fees must be made by the recipient online at fedex.com/billingadjustment. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. 2. Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable. 3. All requests for a refund or credit must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) Package Consolidators are responsible for complying with all applicable requirements in this tariff including, but not limited to, customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the FedEx Ground Tarif 179 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Money-back guarantee policy, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. Package Consolidators are not required to have the FedEx Ground Declared Value Shipment Form at their location. Dropoff customers should bring their own FedEx Ground Declared Value Shipment Form to the Package Consolidator with declared value dropoff packages. F. FedEx Ground assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. The Package Consolidator’s barcode must appear as the shipper’s barcode for all shipments paid for at a Package Consolidator. Package Consolidators are independently owned and operated businesses. G. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. H. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛèÛéêèßÙêßåäééßðÛ×äÚíÛßÝÞê A. FedEx Ground will accept for transport packages that weigh up to the maximum package weight published in the FedEx Service Guide in effect at the time of shipment and that measure up to 165 inches in combined length and girth. FedEx reserves the right to assess additional handling, oversize package and unauthorized package surcharges on any package whose dimensions are altered during transit, causing it to meet the parameters for these charges. MEASUREMENT OF LENGTH AND GIRTH: a. Regular-Shaped Packages: The length and girth of a package is length plus (two times the height) plus (two times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or Open Spaces: To measure combined length and girth, assume the package or article to be enclosed in a six-sided, rectangular container, and then determine the combined length and girth as for regular-shaped packages. ¾ ¿Þ×èÝÛÜåèÑä×ëêÞåèßðÛÚÌ×Ùá×ÝÛéIn addition to the other rates and charges named in this tariff, a charge will be assessed for the following conditions: 1. Any package measuring more than 108 inches in length.1 2. Any package measuring more than 165 inches in length and girth combined.1 3. Any package measuring more than 150 lbs.1 Unauthorized packages will be rated based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. 1 These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. In the event of disposal, the shipper, if known, agrees to pay any costs incurred in the disposal. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. All packages must be prepared and packed by the sender for safe transportation with ordinary care in handling. Recipient address labels should be placed on both sides of each package with an additional label enclosed inside. Any articles susceptible to damage as a result of conditions that may be encountered in air ground transportation, such as changes in temperature, must be adequately protected by proper packaging. Each shipment must be legibly and durably marked with the name, address and ZIP code of both the shipper and recipient. The ZIP code is crucial to the efficient movement of the package through the FedEx Ground system. You must use packaging in new or like-new condition. All packaging must be large enough to allow cushioning on top, bottom and sides. Contents must be properly packaged to eliminate shifting. To be in like-new condition: • Packaging must not have any holes, tears, dents or creases. • Boxes must have no crushed corners. • All previous shipping labels and barcodes must be covered or concealed. All flaps, seams and edges must be securely sealed with a minimum 2-inch-wide packing tape. Items that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels or rollers must be removed or packaged. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. ¾If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not limited to, electronic and electrical devices, scientific testing equipment, fragile glass, crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Development prior to shipping. À Ì×Ùá×ÝÛÅäéæÛÙêßåä×äÚÐÛéêßäÝ FedEx Ground reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to improper packaging. E. FedEx Ground may issue written notice to you if you repeatedly fail to adhere to FedEx Ground’s packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx Ground will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx Ground’s right to deny a claim where the shipment in dispute is found to have improper packaging.  ÌèÛéÞßæãÛäêÅäéæÛÙêßåä×äÚÐÛéêßäÝÜåèËìÛèéßðÛÌ×Ùá×ÝÛé At the sole discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a representative sampling of the oversize packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test oversize packaging or the sampling fails FedEx testing, FedEx Ground will not be liable for any damage to shipper’s oversize packages. For general packaging assistance, including packing, sealing and labeling tips and information on how to submit your packaging for testing or evaluation, go to fedex.com/packaging. ÌÞ×èã×ÙÛëêßÙ×âé You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details. ÌßÙáëæ×äÚÚÛâßìÛèï ½ ÌßÙáëæÏÛèìßÙÛ 1. FedEx Ground may provide on-call pickup service for a per-package pickup fee for customers that do not have a FedEx Ground regular scheduled pickup. This fee may be higher if the pickup is made the same day it is requested or if the request is made through FedEx Customer Service. 2. FedEx Ground may provide pickup service for a weekly pickup fee to regular scheduled pickup customers. 3. An alternate address pickup fee may apply to pickup service at shipping FedEx Ground Tarif 180 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèé¢ßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚÏÞßæ¿ÛäêÛèâåÙ×êßåäé and FedEx ShipSite locations at Office Depot and OfficeMax], cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ locations other than the location associated with the FedEx Ground account number. The alternate address pickup fee only applies to account numbers assessed the weekly pickup fee. 4. Charges for pickup service shall apply in addition to the rates set forth in the FedEx Service Guide in effect at the time of shipment. Upon payment of the applicable pickup service charge, FedEx Ground will call at the shipper’s premises once each business day, if required, to pick up packages for delivery to all points served by FedEx Ground. 5. A return pickup surcharge applies for FedEx Print Return Label and FedEx Email Return Label shipments. 6. The shipper agrees to declare all applicable additional charges on the Customer Shipping Record or Declared Value Shipment Form, if applicable. FedEx Ground reserves the right to assess additional charges on those packages that the shipper does not properly rate and to re-rate packages the shipper fails to rate properly. ¾ ÀÛâßìÛèïFedEx Ground does not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the label and includes shipments delivered via Indirect Signature Required service. FedEx Ground may release the package with no signature at a residential address if none of the FedEx Delivery Signature Options are selected. FedEx Ground will attempt to obtain a signature for shipments to nonresidential addresses, except that when FedEx Ground uses a postal service, an interline cartage agent or a freight forwarder for final delivery, we may release such shipments with no signature if a FedEx Delivery Signature Option is not selected. If a Delivery Signature Option is selected and FedEx Ground uses a postal service, an interline cartage agent or a freight forwarder for final delivery, one of the following may occur at FedEx Ground’s discretion: 1. If available, a cartage agent that can return a signature may be selected; or 2. If a signature cannot be returned, FedEx Ground may call the shipper and request to eliminate the signature requirement; or 3. The package may be returned to the shipper. Where a signature is required, FedEx will make up to three attempts at delivery. A notice that delivery has been attempted will be left at the recipient’s address after the first and second attempts. (See the Delivery Signature Options section.) At our sole discretion, shipments having a declared value of $500 or greater in the currency of the destination country may not be released without a signature even where the release is otherwise authorized. FedEx Ground may, at its sole discretion, utilize a postal service, an interline cartage agent, a freight forwarding service or other carrier for pickups and deliveries, which may result in additional transit days and/or service restrictions. Our tender of a shipment to a postal service, an interline cartage agent, a freight forwarding service or other carrier constitutes delivery of the shipment by us for all purposes. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx Ground. In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at Location facility. FedEx may also accept requests for delivery options from a recipient using FedEx Delivery Manager. At its discretion, FedEx may not deliver or attempt delivery on the scheduled delivery day if the shipper or recipient requested a later delivery or informed FedEx that the recipient is closed or unavailable to accept delivery on the scheduled delivery day. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient regarding requested later delivery times and is responsible for knowing the days and times that the recipient location can accept FedEx deliveries. We reserve the right to assess a Residential Delivery surcharge on any shipment delivered to a home or private residence, including locations where a business is operated from a home, or on any shipment in which the shipper has designated the delivery address as a residence, including shipments where the delivery location has been designated as Residential Delivery in error. ¿ ÎÛÚßèÛÙêêåÄåâÚ×êÈåÙ×êßåä 1. The shipper or recipient may request to redirect a package to a FedEx Office location within the FedEx Ground/FedEx Home Delivery terminal delivery area of the original address. 2. Shipments that are requested to be redirected to Hold at Location are not eligible for the FedEx money-back guarantee. Ìâ×äêé×äÚæâ×äêã×êÛèß×âé Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground assumes no liabilities if such materials are damaged in transit or if damages result from delay of shipment. If you choose to ship plants or plant materials, including seedlings, plant plugs and cut flowers, they must be shipped in accordance with applicable local, state and federal laws. Packages containing these items may be inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx Ground is not liable or responsible for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment, and you agree not to do so: 1. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) 3. Animal carcasses, except as provided in the Animal Carcasses section. (This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) 4. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 5. Shipments that require us to obtain a local, state or federal license for their transportation. 6. Shipments that may cause damage or delay to equipment, personnel or other shipments. 7. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Hazardous Materials section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 8. Lottery tickets and gambling devices where prohibited by law. 9. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. FedEx Ground also does not accept hazardous substances in reportable quantities. 10. Liquid mercury, in any quantity, not contained as a necessary component in any product or piece of equipment in its original manufactured state. 11. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. 12. Inhalation hazards. 13. Packages that are wet, leaking or emit an odor of any kind. 14. Live insects. 15. Shipments or commodities that are prohibited by applicable local, state or federal law. 16. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. 18. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) 19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration of more than 0.3% on a dry weight basis, except as set out in 21 CFR 1308.35; FedEx Ground Tarif 181 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌßÙáëæ×äÚÚÛâßìÛèïÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ and synthetic cannabinoids. 20. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 21. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 22. Common fireworks. 23. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. 24. Restriction for Service to Alaska and Hawaii. The following goods are prohibited: those of unusual value, hazardous materials (including UN 3090 Lithium Metal Batteries, UN 3480 Lithium Ion Batteries and Limited Quantity materials), household goods, commodities in bulk, commodities requiring special equipment or handling and those commodities injurious or contaminating to other lading, nondomesticated animal products, dangerous goods, furs, hazardous substances or any materials regulated by the DOT or by the International Civil Aviation Organization (ICAO), jewelry, live animals, perishables (including, but not limited to, perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control), plants and seeds. 25. Hazardous materials service, including limited quantity, combustible liquids and all lithium batteries, is not available to or from air-serviced locations, including, but not limited to: Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI; The Bass Islands, OH; and Kelley's Island, OH. 26. Handguns. 27. Bump fire stocks and other rapid-fire trigger activators. 28. Ghost guns and other firearms not containing a serial number. 29. Any firearm or other weapon manufactured using a 3-D printing machine. 30. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 31. Waste or garbage for disposal. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. ÌèååÜåÜÚÛâßìÛèï A. Verification of Delivery. Shippers may obtain proof of package delivery, including delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.463.3339. There is no additional charge for this service. ¾ ÏÞßæãÛäêÏê×êëéÅäÜåèã×êßåäFedEx Ground may provide selected shippers a daily or weekly list generated from our shipment-status information. This list is provided so that shippers will have a quick, abbreviated record of packages shipped and received. Shipment-status files contain preliminary and incomplete delivery data. It is not intended or permitted to be used to file claims or to determine whether any individual shipment fails to meet FedEx Ground service commitments. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of this tariff. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. For the most current information regarding areas served and delivery commitments, check online at fedex.com or contact FedEx Customer Service at 1.800.463.3339. Refusal or rejection of shipments FedEx Ground reserves the right to refuse to transport unauthorized packages and any package that it, at its sole discretion, determines to be dangerous, hazardous or likely to soil, taint or otherwise damage other shippers’ property or FedEx Ground equipment, personnel or contractors, or is improperly or insecurely packaged or wrapped, or is economically or operationally impracticable to transport, or when FedEx is unable to validate the identity of the shipper. Packages must be packaged and wrapped so as to pass the procedures described in the Packaging and Marking section covering testing of the packaged products weighing under 150 lbs. (68 kg). Return options A. FedEx Ground return options are subject to all other terms and conditions provided in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. ¾ Written authorization from FedEx Ground is required to participate in the Package Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages returned through PRP, FedEx Print Return Label or FedEx Email Return Label is limited to $100 unless a higher value is declared, up to a maximum of $1,000, at time of tender and a greater charge paid (see the Declared Value and Limits of Liability section). The shipper may declare a value up to $50,000 for packages returned through the FedEx Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the value of the declared value on the original shipment. The shipper may not declare a value for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not be liable for any damage to a shipment or claim arising out of the use of a return option unless the package was lost during shipment or there was visible damage noted by the driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for items returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receipt of a shipment without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. The FedEx Ground liability for any loss or damage arising out of an authorized return shipment shall never exceed the actual amount of damage or the declared amount, whichever is lower. All other terms and conditions related to FedEx Ground claims regulations and, as a whole, the tariff, shall apply for packages shipped through the use of a FedEx Ground return option. C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient of a Hold at Location shipment cannot be contacted or the recipient fails to retrieve the shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. • The shipment contains unauthorized packages (see the Package Restrictions [Size and Weight] section). FedEx Ground Tarif 182 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌèåÞߨßêÛÚßêÛãéÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ • FedEx is requested to return the shipment to the shipper. A. Undeliverable shipments may be returned at the payer’s expense. Shipments will be returned at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx Ground reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. ¾Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES. International service conditions In addition to the preceding terms and conditions, the additional terms and conditions below apply exclusively to international shipments to Canada. ½ ¾ßââßäÝ 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance service fees may be assessed on the contents of shipments destined for Canada. These are payable by the importer of record (normally the consignee, unless otherwise indicated) in the first instance. For FedEx International Ground brokerage-inclusive shipments, duties and taxes may be billed to the shipper, recipient or third party. If a clearance entry fee applies, the payer of duties and taxes will be billed for the clearance entry fee. Charges to the shipper’s account in currencies other than U.S. dollars will be converted to U.S. dollars, using a weekly Wall Street Journal conversion rate corresponding to the pickup date of the shipment or, for FedEx International Ground Distribution, the date FedEx Ground takes possession of the shipment. A service fee may apply. The clearance entry fee is subject to all applicable Canadian taxes. Regardless of any payment instructions to the contrary, the shipper is ultimately liable for all charges and fees relating to a shipment, including, but not limited to, any duties or taxes that FedEx Ground has disbursed. Shippers are responsible for accurately completing all sections of the required export documentation and for the entry of accurate shipment information (including, but not limited to, commodity descriptions and values for duty) on the Commercial Invoice and in any electronic device or software program. 2. Responsibility for Payment. The shipper is responsible for all charges, including transportation charges, duties and clearance entry (brokerage) fees, ancillary clearance service fees, governmental penalties and fines, taxes, FedEx Ground attorney fees and legal costs related to this shipment, and charges related to broker unassigned shipments, or broker select shipments where the broker information provided is incorrect. The shipper will also be responsible for any cost FedEx Ground may incur in returning shipments to the shipper or warehousing them, pending disposition. ¾ ¿åäéåâßÚ×êßåäÏÛèìßÙÛ Shippers utilizing FedEx International Ground Consolidation must meet all requirements as stated in the program-requirements document. By utilizing this consolidation service, the shipper agrees that: 1. FedEx Ground will determine in its sole discretion which shipments will be consolidated or excluded from a consolidation. 2. FedEx Ground is not liable for any increased brokerage costs associated with shipments that are not ultimately consolidated and clear customs as separate shipments. Any non-consolidated shipment may require a separate customs brokerage charge. 3. FedEx Ground reserves the right to update program requirements and participant eligibility at any time. 4. All associated fees, limitations, liabilities not assumed and other terms of this FedEx Ground Tariff apply to any packages shipped under this program. Please contact FedEx Customer Service at 1.800.463.3339 for more information. C. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx International Ground shipping on FedEx electronic shipping solutions. In some instances, at the option of FedEx Ground, FedEx Ground may accept instructions from the importer of record to use a designated customs broker other than the broker arranged by FedEx Ground or the broker designated by the shipper. In this case, the shipment will no longer be considered a brokerage-inclusive shipment. When FedEx Ground arranges clearance services, a clearance entry fee will be added as an ancillary clearance service fee to the duty-and-tax invoice to cover processes required to check the Commercial Invoice submitted with the shipment and to complete entry preparation procedures required by either U.S. Customs and Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment. 1. U.S. Export Shipments. FedEx Ground is headquartered in the U.S. and will not transport shipments that violate U.S. export controls nor export controls in the countries in which we operate, provided they do not conflict with U.S. law. You are responsible for, and warrant, your compliance with all applicable laws, rules and regulations, including, but not limited to, the U.S. Export Administration Regulations, the U.S. International Traffic in Arms Regulations, the U.S. Foreign Assets Control Regulations and applicable export laws and regulations of any country to, from, through or over which your shipment may be transported. You agree, and warrant, that you will comply with all applicable U.S. government sanctions prohibiting the export or re-export of goods, services or technology to countries and regions listed by the U.S. government unilaterally or in coordination with other countries’ sanctions. In addition, no commodities originating or manufactured in any of these countries and regions are accepted for transportation anywhere in the world. Any FedEx Returns service shipments that are forwarded to a third country must also comply with the export control requirements of the country of first departure. You agree to furnish such information and complete and attach to the shipment such documents as necessary to comply with such laws, rules and regulations. In addition, you specifically warrant that you will not tender any shipments to us if you or any of the parties involved in the shipment are listed on any of the export controls or sanctions lists published and maintained by: the U.S. Department of Treasury, Office of Foreign Assets Control; the U.S. Department of Commerce, Bureau of Industry and Security; the U.S. Department of State, Directorate of Defense Trade Controls; the United Nations Sanctions Committees; the European Union Council; and any other relevant authority. In addition, you agree and warrant that you will not attempt to ship to any entity owned by any party, in the common ownership interest determined by the relevant listing authority, subject to U.S. government economic sanctions. Further, you are responsible for ensuring that the end-use or end-user of the items shipped does not violate any specific control policies restricting certain types of exports, reexports and transfers of specifically enumerated items subject to the U.S. Export Administration Regulations. We assume no liability to you or any other person for any loss or expense — including, but not limited to, fines and penalties — if you fail to comply with any export laws, rules or regulations. Shipments crossing international borders must be cleared through customs in the destination country before being delivered to the consignee. You are responsible for providing FedEx with the importer of record’s customs broker. This can be done by entering broker information on the Commercial Invoice or by selecting the broker select option and entering broker information in the automation device. If the importer of record is self-clearing the shipment through customs, you must specifically indicate that on the shipment documentation or clearance fees may apply. The shipper agrees to provide all required documentation for the customs clearance and certifies that all statements and information on said documentation, including documentation submitted electronically, are true and correct. The shipper authorizes FedEx Ground to forward all information of any nature regarding shipments to any and all governmental or regulatory agencies that request or require such information. The shipper understands that making false declarations or statements may result in civil and criminal penalties, including forfeiture and sale. If the shipper does not complete all documents required for carriage, or if the documents submitted are not appropriate for the services or destinations specified, the shipper hereby authorizes FedEx Ground, where permitted by law, to complete, correct or replace the documents for the shipper at the shipper’s expense. However, FedEx Ground is not obligated to do so. If a substitute form of Commercial Invoice is needed to complete delivery of the shipment, and FedEx Ground completes such a document, the terms of this tariff FedEx Ground Tarif 183 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Undeliverable shipments, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ will continue to govern. When shipments are held by customs or other agencies because of incorrect or missing documentation, FedEx Ground may attempt to notify the consignee or shipper, as determined by local law. If the consignee or shipper fails to supply the required information or documentation, the shipment may be determined to be undeliverable. FedEx Ground assumes no responsibility for the inability to complete a delivery due to incorrect or missing documentation. Shipments held by customs or other agencies because of incorrect or missing documentation will require additional transit time. 2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in the U.S. are subject to local tariffs and the service conditions of FedEx Ground. These service conditions include terms regarding the importation and customs clearance of shipments into the U.S. from Canada. U.S. Customs regulations require the Social Security Number (SSN) of an individual and the Internal Revenue Service Employer Identification Number (EIN) of the U.S. consignee for certain shipments being imported into the U.S. This information must be included on the Commercial Invoice for all U.S. import shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any changes to a company address, or the EIN or SSN, should be provided to FedEx Ground for system updating. Shipments that arrive in the U.S. that do not have the correct EIN or SSN may be detained until that information can be obtained from the consignee or determined otherwise. This requirement applies to shipments imported to the U.S. requiring a formal entry. D. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee may contact the importer to confirm arrangements for reimbursement of amounts to be disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to the shipper, consignee or third party as designated on the Commercial Invoice or entered in an automation device. E. Inspection of Shipments and Identification Requirement. FedEx Ground, or its agents or brokers, may open and inspect any or all packages in a shipment at any time. This action may be initiated by FedEx Ground or at the request of government authorities. We may, at our sole discretion, require the shipper to provide their government-issued photo identification prior to tendering a package to FedEx. F. Northern Canada Surcharge. Canada packages destined to the Yukon, Northwest Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and will incur an additional charge. Packages weighing more than 70 lbs. may be refused or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be accepted and delivered for an additional charge. These additional charges apply to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. The charges are in addition to applicable transportation charges. à Ìåéê×â¿åÚÛé×äÚÐÛâÛæÞåäÛÊëãØÛèéThe consignee’s postal code, telephone number and contact name are critical information and should be included on both the Commercial Invoice and address label. Ä ÌèåÞߨßêÛÚÅêÛms. You are prohibited from tendering the following items for shipment to Canada, and you agree not to do so. This list is not all-inclusive and is subject to modification without notice. FedEx Ground reserves the right to open and inspect any package tendered for delivery. FedEx Ground will refuse and may return any shipment that is considered unsafe, unlawful, or violates the terms and conditions of the FedEx Ground Tariff. 1. Alcoholic beverages. 2. Ammunition of any kind. 3. All live animals, dead animals and animals that have been mounted. 4. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 5. Dangerous goods. 6. Firearms, weaponry and their parts (and replicas thereof). 7. Bump fire stocks and other rapid-fire trigger activators. 8. Ghost guns and other firearms not containing a serial number. 9. Any firearm or other weapon manufactured using a 3-D printing machine. 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 11. Explosives, fireworks, flares, matches. 12. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Hazardous Materials section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 13. Furs. 14. Hazardous materials (shipments classified as Limited Quantity are allowed). 15. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. FedEx Ground also does not accept hazardous substances in reportable quantities. 16. Liquid mercury, in any quantity, not contained as a necessary component in any product or piece of equipment in its original manufactured state. 17. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. 18. Inhalation hazards. 19. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 20. Prescription drugs (personal and commercial), regardless of whether shipments have met the requirements set by Health Canada or other government departments, or are exempt from applicable requirements. 21. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 22. Perishables (including, but not limited to, perishable foodstuffs and foods and beverages; perishable pharmaceuticals; and any other items requiring refrigeration or other environmental control). 23. Plants, plant materials and seeds, including cut flowers. 24. Pornographic and/or obscene material. 25. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. 26. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with any amount of tetrahydrocannabinols (“THC”), except as set out in 21 CFR 1308.35; and synthetic cannabinoids. 27. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 28. Personal Effects and Household Effects. Used items intended for personal use and not for sale. These include, but are not limited to, luggage sent prior to or following a trip, used clothing, jewelry, toiletries, personal electronics, golf clubs, furniture, dishes, linens, books, artwork and home décor. 29. Lottery tickets and gambling devices where prohibited by law. 30. Shipments being processed under: a. Duty drawback claims unless advance arrangements are made b. Temporary Import Bonds c. Carnets d. U.S. Drug Enforcement Administration export permit e. Letters of credit f. Certificate of Registration g. United States Foreign Trade Zones or bonded warehouses. h. An export license or any type of export authorization, including any agreements or license exceptions/exemptions, or Electronic Export Information (EEI), regardless of value. This includes, but is not limited to, goods subject to: – U.S. State Department licenses or any other State Department authorizations; – Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) licenses or any other ATF authorizations; – International Traffic in Arms Regulations (ITAR); – Export Administration Regulations (EAR); – The Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES); or – The Kimberley Process Clean Diamond Trade Act. 31. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 32. Shipments that require FedEx Ground to obtain any special license or permit for transportation, importation or exportation. 33. Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation. FedEx Ground Tarif 184 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (International service conditions, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 34. Shipments containing products manufactured in sanctioned countries or regions, regardless of whether a permit has been issued by a government agency or whether the specific goods are exempt from applicable sanctions. Shippers are responsible for determining the country of origin of goods shipped and for reviewing the government sanctions lists prior to tendering packages to FedEx Ground. 35. Packages that are wet, leaking or emit an odor of any kind. 36. Improperly packaged shipments. 37. Waste or garbage for disposal. 38. Live insects. I. Return and Import Shipping Options. Shipments returned from Canada using the FedEx Global Returns service option, or shipments initiated via the Create Import Shipment feature on fedex.com, are governed by the FedEx Service Guide, Canadian edition. Consult fedex.com/globalreturns for details on return shipments. FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON FEDEX. COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR TAXES WHICH WE HAVE DISBURSED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. J. Shipper Warranty. The shipper warrants that each article in each shipment will possess the required paperwork to export, will be properly described on the Commercial Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, addressed and packaged to ensure safe transportation with ordinary care in handling. K. Undeliverable Shipments. The shipper may elect to have a shipment returned if the shipment is refused by the consignee or for any other reason cannot be delivered. If a shipment is returned to the shipper, the shipper is responsible for payment of both the original transportation charges and the return charges. All duties and taxes, assessed in the destination country as well as the origin country upon return, are also the responsibility of the shipper. All return charges are payable immediately upon request. A shipper may elect to “abandon” the shipment in the destination country. If a shipment is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the merchandise. The shipper will be responsible for any charges associated with disposal. Additional information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx SameDay City Tariff. You can also call us at 1.800.463.3339. © 2021 FedEx. All rights reserved. FedEx Ground Tarif 185 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (International service conditions, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 186 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES INDEX FedEx SameDay ® City Tariff Contents Scope of tariff 187 Definitions 187 Non-waiver 187 Account numbers 187 After-hours pickup and Saturday, Sunday or holiday pickup or delivery 188 Alcoholic beverages 188 Animal carcasses 188 Billing 188 Cancellation 189 Claims 189 Credit terms and payment 190 Data privacy 191 Declared value and limits of liability (not insurance coverage) 191 Delivery Signature Options 191 Evening delivery only fee 191 Fuel and other surcharges 191 Hazardous materials 191 Inspection of shipments and identification requirement 192 Liabilities not assumed 192 Limitations on legal actions and governing law 193 Money-back guarantee policy 193 Package Consolidators (including FedEx Authorized ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) 194 Package/shipment restrictions (size and weight) 194 Packaging and marking 194 Pharmaceuticals 195 Pickup and delivery 195 Pickup attempt 195 Plants and plant materials 195 Prohibited items 195 Proof of delivery 196 Rate quotations 196 Refusal or rejection of shipments 196 Return options 196 Routing and rerouting 196 Same-day return to sender 197 Service areas 197 Signature releases 197 Tobacco and tobacco products 197 Undeliverable shipments 197 Warranties 197 Additional information 197 For the most current updates to the FedEx SameDay City tariff, please go to fedex.com/us/terms. Effective January 4, 2021 Updated April 19, 2021 TERMS $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ The FedEx SameDay City Tariff, contained in the FedEx Service Guide, supersedes all previous terms and conditions, tariffs, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx SameDay City service to which this tariff applies. This tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, whether oral or written, with respect to the subject matter hereof, and any entity receiving services hereunder or the benefit of services hereunder warrants and represents that it has not relied and will not be relying upon any statement, representation or advice regarding such service except representations expressly made in this tariff. FedEx reserves the right to unilaterally modify, amend or supplement this tariff and the FedEx Service Guide at any time without notice, which revisions shall take effect immediately. No modifications, amendments or supplements are authorized or effective unless published by FedEx at fedex.com. The FedEx Service Guide consists of the service information at fedex.com/serviceguide and the overview of services in the downloadable FedEx Service Guide (U.S. and U.S. export); U.S. retail rates; the FedEx Express Terms and Conditions; the FedEx Ground Tariff; and this FedEx SameDay City Tariff. The FedEx SameDay City Tariff and rates in this book and at fedex.com/serviceguide make up the contract of carriage under which your shipments are transported, unless modified under a separate agreement. The downloadable version (PDF) of the FedEx SameDay City Tariff available at fedex.com in effect on the shipment date (as defined herein) shall control. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to shipments originating in the U.S. for transportation via a FedEx SameDay City service. Scope of tariff ½ Ì×èêßÙßæ×êßäÝ¿×èèßÛèé FedEx Office and Print Services, Inc. and its subcontractors. Any subcontractor used by FedEx is subject to the obligations applicable to FedEx herein, and is likewise entitled to any and all exclusions from or limitations to liability applicable to FedEx. ¾ ÃåìÛèäßäÝÌëØâßÙ×êßåäé Except as otherwise provided, this tariff is governed by the following publication, supplements thereto or succeeding publications thereof: the rate information in the FedEx Service Guide in effect at the time of shipment. This publication is available at fedex.com. C. FedEx SameDay City Scope of Operations. Where available, as determined in the sole discretion of FedEx, FedEx SameDay City service offers same-day pickup and delivery in select metropolitan U.S. service areas seven days a week, 365 days a year, for packages weighing less than 150 lbs. Definitions “Account-Specific Rates” are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. ù¾ëéßäÛééÚ×ïú means Monday through Friday for FedEx, except for the following holidays: Memorial Day Thanksgiving Day Independence Day Christmas Day Labor Day New Year’s Day Observation of holidays is subject to change. Refer to the holiday list at fedex.com/en-us/service-guide/holiday-schedule.html for details. “Commercial delivery” means any delivery that is not a residential delivery. “FedEx,” “FedEx Office,” “our,” “us” and “we” refer to FedEx Office and Print Services, Inc., and its employees, affiliates and agents. “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. ùÈÛäÝêÞú is the longest side of a package. “Metropolitan U.S. service areas” means those metropolitan areas listed in the service information at fedex.com/serviceguide which offer FedEx SameDay City service. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the shipment; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. ùÌ×Ùá×ÝÛú means any single parcel or piece with a chargeable weight of 150 lbs. or less, including the container and its contents. Any fraction of a pound is rounded up to the next-higher pound. ùÌèååÜåÜÚÛâßìÛèïú means electronically captured delivery information, which may include date, time, location and signature information. “Reroute” means to deliver a shipment to an address different from that specified on the shipping label, and includes a change from one street address to another. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipment charges will apply. “Ready time” means the time the customer specified the shipment will be ready for pickup. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in which the shipper has designated the delivery address as residential. “Service failure” means we arrived 60 seconds or more after the delivery commitment for the FedEx SameDay City service selected for that shipment, except as otherwise described in this tariff. “Ship date” or “shipment date” is the date the shipment is physically tendered to FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship date is the next business day. “Shipment” means one or more packages shipped together to the same recipient. ùÏê×äÚ×èÚÈßéêÎ×êÛéúare rates paid by any shipper who does not have a FedEx account, who does not have discounts applied to their FedEx account or who pays by any means other than charging to a FedEx account. “Transportation charges” mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, including other transportation-related fees such as (but not limited to) declared- value charges, special handling fees, customs duties and taxes, and surcharges. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. ùÕåëúor “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. Non-waiver Any failure by us to enforce or apply a term, condition, right or provision of this FedEx SameDay City Tariff does not constitute a waiver of that term, condition, right or provision and does not otherwise impair our right to enforce such term, condition or provision. Account numbers Account-Specific Rates will not apply unless charged to a valid FedEx account. FedEx account holders who pay for shipments originating in the U.S. with a credit card instead of charging to a valid FedEx account will be charged Standard List Rates. Account numbers are issued by FedEx according to shipping location and are nontransferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. All charges will be billed and must be remitted in U.S. funds. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of billing. Unauthorized use includes, but is not limited to, using the shipping discount of another FedEx account holder without the knowledge and permission of both FedEx and the account holder. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes FedEx SameDay City Tarif 187 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a shipment at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. If your FedEx account is billed directly to a credit card, you agree to the following terms: (1) you authorize FedEx to initiate variable charges to the credit card to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and (6) your agreement to these terms and conditions is to be accepted as authorization to the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in “termination” of your FedEx SameDay City service. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a shipment is held, returned, or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the money-back guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all shipments shipped by us shall be subject to this tariff, as modified, amended or supplemented. For FedEx SameDay City services, you may only request FedEx to bill accounts with a U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and FedEx, at its sole discretion, reserves the right to bill the sender for those charges. FedEx may provide trade credit information on its account holders to credit bureaus. After-hours pickup and Saturday, Sunday or holiday pickup or delivery Additional fees apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery. The after-hours fee applies to ready times of 8:01 p.m.–6:59 a.m., Mon.–Fri. Only one surcharge will apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery, per shipment. Alcoholic beverages FedEx SameDay City does not accept alcoholic beverages as part of its regular-scheduled service. Shipments of alcoholic beverages require prior approval from FedEx SameDay City and must be shipped on an approved FedEx account number in markets where the shipping of alcoholic beverages is permitted. Contact your FedEx account executive for more information. Animal carcasses FedEx SameDay City does not accept animal carcass shipments as part of its regular- scheduled service. FedEx SameDay City may accept certain shipments of animal heads and other parts for taxidermy if properly packaged. If approved by FedEx, we may accept animal carcasses, organs and other parts on an exception basis under the following conditions: 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal carcass, organ or part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. Contact your FedEx account executive for details and additional requirements. ¾ßââßäÝ A. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, OR ANY PROVISION OF THIS TARIFF CONTEMPLATING INVOICING OF OR PAYMENT BY A THIRD PARTY, THE SENDER IS ULTIMATELY LIABLE FOR ANY AND ALL CHARGES AND FEES. ¾ “Bill Sender” means charges will be billed to the sender. Payment on the account must be current. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender, and the sender will remain ultimately responsible for payment of all such charges not paid by such other party during the applicable invoice period. C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone other than the sender or recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges, address correction fees, and invalid or missing account number fees). In order to choose this billing option, the FedEx account number of the third party must be inputted into the sender’s electronic shipping system at the time the shipment is processed and payment on the account must be current. If the third party is billed initially and refuses to make payment for the shipment, the charges may be rebilled to another party, but subsequent requests will only be rebilled to the sender. (See section K, Billing Special Handling Fees.) If the party that is rebilled refuses or fails to pay in the applicable invoice period, the sender is liable for and will be billed for all charges and fees, plus all special handling fees. If due to the charges the third-party account exceeds credit limits with FedEx, the sender will automatically be billed. D. For “Bill Third Party” transactions, if the third party refuses to pay the charges, refuses delivery, fails to pay within the applicable invoice period, or cannot be contacted, the sender is responsible and will be billed for any and all charges. For “Bill Third Party” transactions, we may verify the method of payment and reserve the right to not accept any “Bill Third Party” shipment for which such verification cannot be established. E. FedEx may consider payment type in determining pricing and discounts, and reserves the right to adjust discounts based on payment type. F. The sender’s shipment may be delayed if we determine that it is billed to a FedEx account number that is not in good credit standing. The service failure money-back guarantee will not apply (see the Money-Back Guarantee Policy section for details and limitations). G. A special handling fee will be applied for any check or electronic funds transfer (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature of the drawer. H. Your payment must be accompanied by the remittance data that supports the payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Payment should be sent using your remittance advice to one of the following: (By FedEx services) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online should mail payment and remittance detail to: FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 1. FedEx reserves the right to apply payments to the oldest invoices in instances in which preferred remittance methods are not used and/or remittance details are not provided with payment, or when there are outstanding on-account funds due to overpayments. I. If you receive invoices via EDI, your payment must be accompanied by electronic remittance data that includes the associated: FedEx SameDay City Tarif 188 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Account numbers, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ • Bill-to account number(s). • Invoice number(s). • Tracking number(s). • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Some invoice adjustment requests may also be transmitted electronically. Payment for EDI invoices must be submitted electronically via electronic funds transfer (EFT) or by sending a check payment to one of the following: (By FedEx services) FedEx ERS Attn: Box 371741 500 Ross Street Room 154-0455 Pittsburgh, PA 15250-7741 Phone: 412.234.5494 (By U.S. Postal Service) FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 J. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call FedEx SameDay Services at 1.800.399.5999 (option 4). Ç ¾ßââßäÝÏæÛÙß×âÄ×äÚâßäÝÂÛÛé A special handling fee will be applied in the following situations: 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears in the EDI transmission of shipping information. a. For “Bill Sender” transactions, if the account number on the shipping barcode is incomplete, inaccurate, invalid or deleted, and we are able to determine the correct number from our records, all charges and fees, plus the special handling fee, will be billed to the sender. If the correct account number cannot be determined from our records, all charges and fees plus the special handling fee will be billed to the sender. b. For “Bill Third Party” transactions, if the third party account number in the electronic data interchange (EDI) transmission is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the special handling fee, will be billed to the sender. If we can determine the sender’s correct account number from our records, it will be used for billing. c. The fee for an incomplete, inaccurate, invalid or deleted account number will be applied only once for each package with such an account number. 2. Payer Rebilling. A special handling fee will be charged to the sender for all requests to change a billing from the party billed or the bill-to party shown on the shipping transmission, which fee may be applied to each invoice line item which is rebilled. Requests for rebilling will be accepted up to 180 days from the invoice date, not counting the invoice date. Requests for rebilling of transportation charges must be received via one of the approved channels: a. Submit your request through the Non-Pay option with Electronic Data Interchange (EDI) if you are a registered user; or b. Call customer service at 1.800.399.5999 and select the billing prompt. È ÅäìåßÙÛ½ÚàëéêãÛäêé ËìÛèÙÞ×èÝÛé 1. We reserve the right to audit shipments, including those submitted via an electronic shipping device, to verify service selection and package or shipment weight and dimensions. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the shipment charges at any time. 2. Default Billing. Senders are responsible for providing (i) complete and accurate shipment information, including entry in any electronic shipping device, and ßßåèßÝßä×âéÞßææßäÝâרÛâéíßêÞ×ëäßçëÛêè×ÙáßäÝäëãØÛèÜåèÛ×ÙÞæ×Ùá×ÝÛßä× shipment. Because the number of packages and weight per package are critical to our ability to correctly invoice, any omission or incorrect entry, or unavailable information or documentation, will result in a billing based on our estimate of the number of packages transported and either the standard dimensional factor at the time of billing or a standard “default” weight-per-package estimate determined at our sole discretion. 3. You may request an invoice adjustment for reasons not related to a service failure by calling 1.800.399.5999 (select option 4, then option 1 to leave a voice message or option 2 to speak with a live agent). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason you believe an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment. All requests for adjustments must be made by an agent of the billed account. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 4. Requests for invoice adjustment due to an overcharge (including unidentified payments and duplicate payments) must be received within 60 days after the date of shipment. For adjustments due to a service failure, see the Money-Back Guarantee Policy section. For additional information or assistance regarding billing issues, please contact a FedEx account executive. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. M. Additional Taxes. If any value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipment charges. N. The sender is responsible for all reasonable costs incurred by FedEx in attempting to obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ fees, collection agency fees, and interest and court costs. O. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. Ì. Missing or Invalid Account Number. An account number is invalid if it is not the correct account number for the bill-to party, or it is the account number for a third party who fails to pay the shipping charges. An additional charge will be assessed for each missing or invalid account number. Cancellation A cancellation fee will be assessed if a cancellation occurs 30 minutes or less before the ready time. The fee also applies if cancellation results from a pickup exception in which no packages were picked up and the pickup is not rescheduled. Claims A. Filing of Claims: 1. With respect to any alleged or actual loss, damage, delay, misdelivery or nondelivery with respect to any shipment, a claim must be filed in accordance with the provisions of this item as a condition precedent to any liability of FedEx and any recovery by the claimant. FedEx liability with respect to any such claim, if any, shall be governed by the provisions of this tariff. Claims must be filed by the beneficial owner of the shipment, and by filing, the claimant warrants and represents that it is the owner of the goods in question. 2. All claims must be submitted on forms made available by FedEx, or otherwise contain information required by FedEx. FedEx shall have no obligation to consider or to pay any claim that does not conform to FedEx requirements. You can file a claim in the following ways: a. Submit claims through email at billing@fedexsameday.com. b. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service or fax to: FedEx SameDay Service Attn: Claims Specialist 3469 Dearborn Plaza Hapeville, GA 30354 Fax: 1.404.305.1523 c. Call customer service at 1.800.399.5999 to obtain steps to submit a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using the mailing address or fax number listed above. 3. FedEx will not voluntarily pay a claim for an uncertain amount, such as “$100 more or less.” We are not obligated to act on any claim until all transportation charges are paid. The claim amount may not be deducted from these charges or FedEx SameDay City Tarif 189 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ¾ßââßäÝÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ any outstanding balance. 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery records or other documents, inspection reports issued by our inspectors or inspection agencies, requests for proof of delivery, and tracer or inspection requests standing alone are not sufficient to comply with these claim filing requirements. 5. FedEx SameDay City shipment-status information is not intended or permitted to be used by the shipper to file claims. 6. In the event that a sender requests FedEx to bill the recipient or a third party for a shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the payer’s waiver or other limitation will be imputed to the sender. 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF A CLAIM. 8. Upon payment of a claim, FedEx may, in its sole discretion, elect to take title to, and salvage, any goods with respect to which payment has been made. By accepting payment, the claimant warrants and represents that it will transfer title of such goods to FedEx upon request, and waives any and all claims arising from or related to any such salvage. ¾ ½ÙáäåíâÛÚÝãÛäêåÜ¿â×ßãé FedEx will, upon receipt in writing of a proper claim filed in the manner and form described in this tariff and accompanied by the documents required or requested by FedEx, acknowledge the receipt of such claim in writing within 30 days after the date of receipt by FedEx unless FedEx shall have paid or declined such claim in writing within 30 days of the receipt thereof. FedEx will create either in writing or electronically a separate file for each claim received, assign each claim a successive claim file number, and note the claim number assigned on all documents filed in support of the claim and all records and correspondence relating to the claim, including the written acknowledgment of receipt and, if in its possession, the pickup and delivery records covering the shipment involved. FedEx will record the date a claim is received on the face of the claim document. The date of receipt will also be noted on our written acknowledgment of receipt. ¿ ÐßãÛÈßãßêÜåèÂßâßäÝ¿â×ßãé Claims for loss, damage or delay must be filed in writing with FedEx within nine months from the date of delivery, or, in the event that FedEx failed to make delivery, within nine months after the shipment was tendered to FedEx for shipment. Suits against FedEx must be instituted within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim specified in the notice. If claims are not filed or suits are not instituted in accordance with the foregoing provisions, FedEx will not be liable and such claims will not be paid. A Claim Reporting Form can be requested from a FedEx account representative or by calling 1.800.399.5999. D. Investigation of Claims: 1. Each claim must be supported by the original Customer Shipping Record (if applicable), evidence that applicable transportation charges have been paid, and documents that prove the value of the property, and/or extent of the loss or damage. Such documents may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, pictures of the damage and inside and outside packaging, or other certified documents. The documents must be verifiable to our satisfaction. Where the property involved in a claim has not been invoiced to the recipient, or where an invoice does not show price or value, or where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, FedEx will, before voluntarily paying a claim thereon, require the claimant to establish the destination value of the quantity shipped, transported or involved, and to certify the correctness of the valuations in writing. 2. When a claim for loss of an entire package or an entire shipment cannot otherwise be authenticated upon investigation, FedEx will obtain from the recipient of the shipment involved a certified statement in writing that the property for which the claim is filed has not been received from any other source. 3. In the event that the shipper and the recipient have refused a package, the property shall thereupon pass to FedEx. FedEx will not honor a claim for an abandoned package. E. Disposition of Claims. FedEx will, after receiving a written claim for loss or damage to the property transported, either pay actual or declared value for the property, whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt of claim by FedEx. If a claim cannot be processed and disposed of within 120 days after the receipt thereof, FedEx will advise in writing of the status of the claim and the reason for the delay in making final disposition. Acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment.  À×ã×ÝÛÚÌèåæÛèêï 1. FedEx Discovered Damage. Whenever property is damaged by FedEx in the course of transportation and discovered by FedEx prior to delivery, FedEx will either (1) return the damaged property to the shipper or (2) remove any damaged property and ship the balance of undamaged merchandise. 2. Concealed Loss or Damage. Whenever property is delivered by FedEx and damage or loss that was not evident upon reasonable inspection at the time of delivery is not noted at the time of delivery, if the shipper or recipient notify FedEx of the damage or shortage within 5 days of the date of delivery, then FedEx will process the claim as if the damage or shortage had been noted by the recipient at the time of delivery. 3. FedEx reserves the right to inspect a damaged shipment on customer premises as well as the right to retrieve the damaged shipment for inspection at a local FedEx facility. All of the original shipping cartons, packing and contents must be available for our inspection and retained until the claim is concluded. Inspection will include examination of the damaged property, the shipping container and its packing, and any other action necessary to establish all the facts. If a shortage is involved, the inspector will compare the contents of the shipment with the invoice, weigh the shipping container and contents, or conduct any other type of investigation necessary to establish that a loss has occurred. In either case, the inspection will be limited to a factual report. The shipper and recipient must cooperate with FedEx to assist in the inspection. A written record of our findings will be made and a copy given to the shipper for claim support upon request. Any inspection report issued will be incorporated into the claim file. 4. In the event FedEx does not make an inspection, the recipient must make the inspection and record all information pertinent to the cause. The recipient’s inspection, in such case, may be considered as the FedEx inspection and will not jeopardize any recovery due the shipper based on the facts contained in the report. G. The claimant, and any other party with an interest in the shipment, shall exercise reasonable care in mitigating damages arising from or related to any claim of loss, damage, delay, misdelivery or nondelivery with respect to any package. Credit terms and payment A. We do not provide individual consumer credit privileges. ¾We will extend credit to shippers who, in the sole judgment of FedEx, are creditworthy. C. As a condition of extending credit privileges, we reserve the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. D. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. E. The invoice date begins the credit term cycle, and payment in full and without offset is due within 15 days from the invoice date. Failure to keep your FedEx account current will result in your account being placed on cash-only status. This status may impair your ability to use our services, delay your shipments, and may result in the loss of any applicable discounts. F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE SHIPMENT MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. G. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect such balances. We may require you to secure the account with a form of payment as a prerequisite to credit restoration. We may decline to restore credit privileges even if all costs, fees and expenses are paid. H. Customers requesting the reinstatement of their FedEx SameDay City service must contact the Recovery Collections department at 1.800.506.7580. I. At our sole discretion, we may apply payments made on your account to any unpaid invoice issued on your account. FedEx SameDay City Tarif 190 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Claims, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Data privacy FedEx will comply with all applicable data privacy laws, regulations and rules in relation to the processing of personal data. FedEx may, at its sole discretion, process personal data for the performance of the services and for those business purposes set forth in the FedEx Privacy Notice at fedex.com. FedEx does not sell any personal information to another business or third party. In relation to any personal data provided by you concerning yourself, your employees or agents, a recipient, or any third party in connection with a shipment or otherwise, you represent that you have complied with applicable data privacy laws, including obtaining the necessary legal basis for the provision of such data to FedEx and the processing by FedEx of this data as described in the FedEx Service Guide and providing the relevant individual with all information in connection with the collection, transfer and processing of such data including the information contained in the FedEx Privacy Notice at fedex.com. FedEx will not be liable for costs, claims, damages and expenses suffered or incurred by FedEx in connection with the shipper’s failure to comply with the Data Privacy section in these terms and conditions. You agree to indemnify FedEx in respect of all costs, claims, damages and expenses suffered or incurred by FedEx in connection with your failure to comply with this section. Declared value and limits of liability (not insurance coverage) A. If FedEx is liable for loss, damage, delay or misdelivery arising from or related to loss or damage to shipments in accordance with the provisions of this tariff, FedEx liability is limited to the sum of $100 per shipment unless a higher value is declared at time of tender and a greater charge paid as provided in the FedEx Service Guide. ¾ The declared value of any shipment represents our maximum liability in connection with a shipment, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information or misdelivery of information. Exposure to and risk of any loss in excess of the declared value is either assumed by the owner or transferred by the owner to an insurance carrier through the purchase of an insurance policy. The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. C. In cases where the shipper declares or agrees in writing that the property being shipped is released to a value exceeding $100 per shipment or article not enclosed in a shipment, an additional charge for each $100 or fraction thereof of total valuation will be assessed to which the base rate applies, up to a maximum declared value of $2,000 per shipment. D. The foregoing notwithstanding, shipments containing all or part of the following items are limited to a maximum declared value of $1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited- edition prints, fine art, statuary, sculpture and collector’s items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass and any other commodity with similarly fragile qualities. 7. Plasma screens or any device which includes a plasma screen. 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates or platinum (except as an integral part of electronic machinery). 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 12. Musical instruments that are more than 20 years old, or any customized or personalized musical instruments. 13. Scale models (including, but not limited to, architectural models and dollhouses) and prototypes. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THIS TARIFF IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. F. REGARDLESS OF THE DECLARED VALUE OF A SHIPMENT, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. G. See the Liabilities Not Assumed section for other limitations and exclusions on our liability. H. With respect to any device or media upon or within which data or other information (whether in print or electronic form) is maintained, the value of such device or media is limited to the cost to repair or replace such device or media without consideration for the data or other information contained therein or set forth thereon. By tendering any such device or media, the party making such tender acknowledges and agrees that back-up copies of any and all data or information contained therein or set forth thereon are being maintained and can be readily reproduced. Delivery Signature Options FedEx offers three Delivery Signature Options for shippers: A. Indirect Signature Required. FedEx will obtain a signature in one of two ways: 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address. ¾ Àirect Signature Required. FedEx will obtain a signature from someone at the delivery address. If no one is at the address, FedEx will reattempt delivery the following business day unless marked return to sender. C. Adult Signature Required. FedEx will obtain a signature from someone at least 21 years old (government-issued photo identification required) at the delivery address. If no eligible recipient is at the address, FedEx will reattempt delivery the following business day unless marked return to sender. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. Indirect Signature Required is not available for shipments to nonresidential addresses. F. FedEx may accept requests for address corrections from a shipper or a recipient for shipments involving the Direct Signature Required or Indirect Signature Required options, and shipments where no signature is required. G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Signature Option, even if a signature is not obtained, the option requested is not available or FedEx is unable to provide a copy of the signature obtained at delivery. H. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and Delivery, and Proof of Delivery sections. Evening delivery only fee An additional evening delivery only fee will be assessed for delivery between 5:00 p.m.–8:00 p.m. when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy. Fuel and other surcharges FedEx reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, will follow the FedEx Ground fuel surcharge table and is available at fedex.com. Hazardous materials A. Hazardous materials, except as specified in this section, are prohibited. Please see the Prohibited Items section. ¾ FedEx accepts only certain hazardous materials. Contact a FedEx account executive, see fedex.com/hazardousmaterials or call 1.800.463.3339 and say “hazardous materials” for more information. Specifically, FedEx accepts only dry ice and Category B (UN 3373) hazardous materials for shipment. C. Permissible shipments must be properly classified, described, packaged, marked, FedEx SameDay City Tarif 191 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ labeled and in proper condition for transportation according to applicable laws, rules and regulations and FedEx SameDay City requirements. D. In no event will any waste material (including any hazardous waste or any material intended to be recycled), any material regulated as an inhalation hazard, or any material defined as a “hazardous substance” be tendered to FedEx for transportation. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. E. With the exception of Category B (UN 3373) shipments, FedEx does not accept, and you agree not to tender, any infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, and UN 3291. F. Shippers who tender Biological Substance, Category B (UN 3373) shipments must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, human and animal specimens, and pathogens or infectious materials. The shipper assumes sole responsibility for compliance with all applicable governmental regulations. For more information on FedEx guidelines, go to fedex.com/packaging and read our brochures on packaging clinical samples and Biological Substance, Category B (UN 3373) specimens. G. Shipments containing hazardous materials cannot be banded, strapped or taped to form a bundle. H. All shipments containing dry ice require shipment marking and labeling. For additional information on proper packing or labeling call 1.800.463.3339 and say “hazardous materials.” I. Batteries, including lithium batteries, may be regulated when shipped for highway transport. Shippers should refer to the most current U.S. Department of Transportation regulations to ensure compliance with marking, labeling and packaging requirements as they pertain to the transportation of batteries. For details, go to fedex.com and enter keyword “lithium batteries.” FedEx does not accept waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries. J. We have the right to refuse any shipment with an odor or any shipment that is wet or leaking. If a shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees and expenses it incurs in connection with the cleanup of such damage or contamination. K. Hazardous material shipments found in the FedEx SameDay City system not properly prepared in accordance with DOT regulations and FedEx SameDay City requirements will be returned to the originating pickup location. If the shipper refuses return of the shipment, the shipper will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx hazardous materials shipping requirements. È Hazardous materials may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper, unless dry ice is the only type of hazardous materials contained in the shipment. M. Shipments containing hazardous materials are not eligible for signature release, driver release or indirect delivery. Inspection of shipments and identification requirement FedEx reserves the right, but is not required, to open and inspect any shipment tendered to it for transport. We may, at our sole discretion, require the shipper to provide their govern- ment-issued photo identification prior to tendering a package to FedEx. ÈßרßâßêßÛéäåê×ééëãÛÚ FEDEX WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LESSER OF THE ACTUAL COST TO REPAIR OR REPLACE THE GOODS IN QUESTION OR THE DECLARED VALUE OF A SHIPMENT, IF ANY, WHETHER OR NOT FEDEX KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. IN NO EVENT SHALL FEDEX, INCLUDING, WITHOUT LIMITATION, AGENTS, CONTRACTORS, EMPLOYEES AND AFFILIATES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS OR INCOME, BUSINESS INTERRUPTION, OR CLAIMS INVOLVING ACTUAL OR ALLEGED THEFT OR MISAPPROPRIATION OF IDENTITY, WHETHER OR NOT FEDEX HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. THE SOLE LIABILITY OF FEDEX, AND THE SOLE RECOVERY OF ANY CLAIM, WITH RESPECT TO ANY LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION OR ANY FAILURE TO PROVIDE INFORMATION, SHALL BE AS SET FORTH IN, AND PURSUANT TO, THIS TARIFF. Without in any way limiting the foregoing, FedEx will not be liable for, nor shall any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: 1. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. 2. The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. 3. The shipper’s violation of, or failure to comply with, any of the terms and conditions contained in this tariff, as amended from time to time, including, but not limited to, the improper and insufficient packing, securing, marking and labeling of shipments, use of an account number not in good credit standing, or failure to provide complete and accurate information, including, but not limited to, descriptions of cargo, addresses, etc. 4. Public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotions, hazards incident to a state of war, weather conditions (as determined solely by FedEx), disruptions in FedEx SameDay City transportation networks (as determined solely by FedEx), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to FedEx personnel, and disruption or failure of communication and information systems (including, but not limited to, FedEx systems). 5. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the sender’s direction, provided the seal is unbroken at the time of delivery, the shipment retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. 6. Erasure of information or data, or loss or irretrievability of information or data, including but not limited to information or data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks. 7. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. 8. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. 9. Failing to deliver or to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) 10. Failing to deliver or not attempting to deliver a shipment on the scheduled delivery day or time, if the shipper or recipient requested a later delivery or informed FedEx that the recipient location is closed or unavailable to accept delivery on the originally scheduled delivery day or time. 11. Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options. (See the Delivery Signature Options section.) 12. Shipments released without obtaining a signature at residential addresses. (See the Delivery Signature Options and Pickup and Delivery sections.) 13. Shipments released without obtaining a signature at nonresidential addresses when release has been authorized by the shipper or recipient. (See the Delivery Signature Options section.) 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. 16. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. 18. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. 19. Any shipment where FedEx package scan records do not reflect acceptance of the package by FedEx. 20. Any shipments not actually tendered to and accepted by FedEx. Where service FedEx SameDay City Tarif 192 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Hazardous materials, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ is requested, and the shipper fails to cancel the service in accordance with this section, a cancellation fee may be imposed. 21. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing system, internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. 22. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 23. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: a. The manufacturer’s original packaging, which is undamaged and has retained a good, rigid condition. b. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. c. FedEx laptop packaging, for shipments of laptop computers. d. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. e. FedEx tablet packaging, for shipments of tablet computers. 24. Packaging of a shipment, including failure to comply with the provisions of this tariff regarding packaging, or our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. FedEx reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be liable for any damages due to improper packaging. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx packaging requirements due to your pattern or practice of insufficient packaging. Claims for damage or loss associated with an identified pattern or practice of insufficient packaging will be denied. Any such claim filed related to your shipments will not be paid, regardless of which party files the claim, unless the claimant can establish that the loss or damage did not result from a failure to use proper packaging. FedEx will continue to deny such claims until we determine that you have ceased the pattern or practice of failing to adhere to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found to have improper packaging. At the sole discretion of FedEx, FedEx may require a shipper of packages classified as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a representative sampling of the oversize packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test oversize packaging or the sampling fails FedEx testing, FedEx will not be liable for any damage to shipper’s oversize packages. 25. FedEx does not provide protective services for transportation of perishable commodities or of commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper’s risk for loss of value or damage occasioned by exposure to heat or cold, or the inherent vice of such perishable commodities. Shipments containing perishable articles must be packaged for a minimum transit time of at least 12 hours greater than the shipment’s delivery commitment time. 26. The failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. 27. Our compliance or noncompliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient, including requests made by the recipient for delivery options using FedEx Delivery Manager. 28. Our compliance or noncompliance with any request to intercept a shipment in transit, or to prevent delivery. 29. The failure to properly designate a delivery address as a Residential Delivery or Commercial Delivery, including delivery addresses that were processed through any address verification function or program. 30. The shipper’s failure to provide accurate delivery address information. 31. Any shipment containing a prohibited item. (See the Prohibited Items section.) 32. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of regulatory agencies. 33. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. 34. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. 35. Hazardous-materials shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx will not pay a claim on undeclared or hidden hazardous materials and the FedEx Money-Back Guarantee does not apply. 36. Your use of FedEx customer automation systems or software versions that are no longer supported by FedEx, or your failure to update or upgrade FedEx customer automation hardware or software as provided or directed by FedEx from time to time. Èßãßê×êßåäéåäâÛÝ×â×Ùêßåäé×äÚÝåìÛèäßäÝâ×í Any civil claim for overcharges (including, but not limited to, duplicate payments and unidentified payments) must be brought within 18 months after the claim accrues. Any legal proceeding arising from or related to any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment, must be brought within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim specified in the notice. Any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against FedEx under any cause of action arising from the transportation of any shipment pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in this tariff including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against FedEx. You and FedEx agree that FedEx cannot be considered to have breached any obligation to you unless or until FedEx wrongfully denies a claim submitted to FedEx pursuant to the notice periods and requirements contained in this tariff. Finally, you and FedEx agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from FedEx or if you lack knowledge regarding whether such compliance will result in relief from FedEx. You agree that you will not sue FedEx as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against FedEx. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to FedEx. To the extent there is a conflict between the provisions of this tariff and any rights or remedies contained in Part B of Subtitle IV to Title 49 of the U.S. Code, the provisions of this tariff shall govern. The performance of any services does not make FedEx an agent of the shipper or any third party for any purpose. Money-back guarantee policy Subject to the provisions of this tariff limiting shipper’s right thereto, we offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. ½ ÉåäÛï¾×ÙáÃë×è×äêÛÛAt our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means delivery of your shipment 60 seconds or more after the published delivery commitment time for the selected service and destination, except as otherwise described in these terms and conditions). This money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money- back guarantee is suspended. ¾ Èßãßê×êßåäéThe following limitations apply to any refund or credit related to a service failure: FedEx SameDay City Tarif 193 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÈßרßâßêßÛéäåê×ééëãÛÚÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 1. A credit or refund under the money-back guarantee will be applied only against charges for the shipment giving rise to the credit. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the shipment is determined by, a third party other than the payer of the charges. 3. The FedEx SameDay City Money-Back Guarantee applies only to deliveries within the U.S. 4. Shipments tendered for delivery on holidays that are business days for FedEx (for example, Good Friday and Presidents Day) will be scheduled for delivery on that day if the recipient business is open. However, if the recipient business is known by FedEx to be closed due to the holiday, the shipments will be scheduled for delivery on the next business day the recipient is open, but the money-back guarantee will not apply. 5. If a delivery later than the original scheduled delivery time is requested by the shipper or recipient before the first delivery attempt is made, the delivery commitment for application of the money-back guarantee policy will be adjusted to account for the requested delivery time. 6. If the shipper or recipient informed FedEx that the recipient location is closed on a certain day or at a certain time, or unavailable to accept delivery, the delivery commitment for application of the money-back guarantee policy will be the next business day. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges or convenient delivery option charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The shipper did not properly label the shipment in accordance with the FedEx Service Guide, including, without limitation, affixing the correct business name and contact name and deliverable address (number, street, city, state, and a five-digit ZIP code) and correctly placing the customer-specific FedEx SameDay City bar-code label on the package. 4. The shipment contained special instructions, including, but not limited to, FedEx Delivery Signature Options or change in delivery commit time. 5. There was an unexpected material increase in the number of packages tendered from your shipping location. 6. A charge for additional handling or address correction applied; see Rates in the FedEx Service Guide for details. 7. FedEx received a request to redirect the shipment from a delivery address to a Hold at Location address. 8. The package was unauthorized (see the Package/Shipment Restrictions [Size and Weight] section). 9. The shipment was undeliverable or returned. 10. The shipment contained hazardous materials. 11. The shipment was delayed due to an incorrect address or ZIP code or the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the shipment, including signatures obtained via FedEx Delivery Signature Options. 12. The shipment was delayed due to security or other regulatory delays, including permanent, regular, or daily security procedures at the recipient location. 13. The shipment was not properly prepared in accordance with DOT regulations and FedEx SameDay City requirements. 14. The shipment was tendered for delivery via FedEx SameDay City Direct. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800.399.5999 (select option 4, then option 1 to leave a voice message or option 2 to speak with a live agent). 2. Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable. 3. All requests for a refund or credit must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card. All requests for adjustments must be made by an agent of the billed account. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure. Ì×Ùá×ÝÛ¿åäéåâßÚ×êåèéßäÙâëÚßäÝÂÛÚÁî½ëêÞåèßðÛÚ ShipCenter locations, and FedEx ShipSite locations at Office Depot and OfficeMax) Package Consolidators are responsible for complying with all applicable requirements in this tariff. If you tender packages to a Package Consolidator instead of to us directly, the following limitations apply: A. Package Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. ¾ Package Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the person or entity tendering the package to the Package Consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, but they are not required to. Package Consolidators set their own rates for reselling FedEx services. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged or delayed shipments tendered to a Package Consolidator, as the Package Consolidator is the shipper of these packages. Package Consolidators are independently owned and operated businesses. F. See the Package Consolidator representative for information regarding rates and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Consolidator. G. As directed by FedEx, Package Consolidators must require a government-issued photo ID to validate the identity of their customer and must keep a record of the name and address on the ID of their customer for each package. Ì×Ùá×ÝÛ éÞßæãÛäêèÛéêèßÙêßåäééßðÛ×äÚíÛßÝÞê The maximum limits for FedEx SameDay City packages are 150 lbs., 65 inches (in length, width or height) and 120 inches in length plus width plus height. A shipment may consist of multiple packages. The maximum limits for FedEx SameDay City shipments are 250 lbs. and 70 cubic feet. FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct multiple-piece shipments include up to 25 pieces per shipment. FedEx SameDay City Route total piece count can vary per route. FedEx reserves the right to assess additional handling, oversize package and unauthorized package surcharges on any package whose dimensions are altered during transit, causing it to meet the parameters for these charges. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝ A. You must comply with all applicable local, state and federal laws, including those governing packing, marking and labeling for all shipments. ¾ All shipments must be prepared and packed by the sender in such a manner as to be able to withstand the normal rigors of surface transportation and associated handling. Shipper must print and affix a FedEx SameDay City label to each package within a shipment. FedEx SameDay City Tarif 194 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX (Money-back guarantee policy, cont.) $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ C. For guidelines on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or any other item whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. FedEx is not responsible for damage to said items if not placed in a protective container. Exposed casters, wheels or rollers are prohibited and must be removed or packaged. D. Polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/packaging. E. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. Shipments containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. G. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not limited to, electronic and electrical devices, scientific testing equipment, fragile glass, crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Development prior to shipping. For general packaging assistance, including packing, sealing and labeling tips and information on how to submit your packaging for testing or evaluation, go to fedex.com/packaging. ÌÞ×èã×ÙÛëêßÙ×âé You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the tendering of pharmaceuticals for shipment. Shipments containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details. ÌßÙáëæ×äÚÚÛâßìÛèï A. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the applicable address label and includes shipments delivered via Indirect Signature Required service. Shipments cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses must include the complete street address and ZIP code of the recipient. ¾If our first delivery attempt of a shipment to a residential or non-residential address is unsuccessful, we may make an additional attempt on the following business day unless the shipper requests and pays for same-day return to sender service. C. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. D. At our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state or federal laws. E. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. F. Pickup and delivery may not be available in all areas. G. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the shipper and/or recipient to obtain delivery instructions, or to notify them that a delivery is scheduled or that a delivery has been completed. H. FedEx SameDay City multiple-piece shipments are limited to 25 pieces per shipment. I. Special handling fees and additional surcharges may apply for FedEx SameDay City shipment requests. See the FedEx SameDay City Fees section for details. J. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. ÌßÙáëæ×êêÛãæê A fee applies when a shipment is not ready when we attempt pickup and the pickup is rescheduled. In addition, if the original service selected is unavailable at the rescheduled ready time, the service level will be upgraded to maintain same-day delivery and the shipment will be rerated accordingly. The new ready time can be the current day until 8 p.m. or the next business day between 7 a.m. and 8 p.m. A new ready time requested outside of those times will require a new shipment request by the customer. Ìâ×äêé×äÚæâ×äêã×êÛèß×âé FedEx assumes no liabilities if plants and plant materials are damaged in transit or if damages result from delay of shipment. If you choose to ship plants or plant materials, including seedlings, plant plugs and cut flowers, they must be shipped in accordance with applicable local, state and federal laws. Shipments containing these items may be inspected by government agencies, which may result in a delay in delivery or seizure by government inspectors. FedEx is not liable or responsible for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) ÌèåÞߨßêÛÚßêÛãé You are prohibited from tendering the following items for shipment, and you agree not to do so: 1. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) 3. Animal carcasses, except as provided in the Animal Carcasses section. (This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) 4. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 5. Shipments that require us to obtain a local, state or federal license for their transportation. 6. Shipments that may cause damage or delay to equipment, personnel or other shipments. 7. Items resembling a bomb, hand grenade or other explosive or incendiary device. This includes, but is not limited to, inert products such as novelty items, training aids and works of art. 8. Lottery tickets and gambling devices where prohibited by law. 9. Waste material (including any hazardous waste or any material intended to be recycled), or any material defined as a “hazardous substance.” This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste. 10. Infectious human or animal cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived from human or animal blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, specimens or samples, whether infectious or non-infectious; used health care products as defined in Title 49 of the Code of Federal Regulations; and any materials regulated as UN 2814, UN 2900, and UN 3291. 11. Hazardous materials, except as provided in the Hazardous Materials section. 12. Inhalation hazards. 13. Shipments that are wet, leaking or emit an odor of any kind. 14. Live insects. 15. Shipments or commodities that are prohibited by applicable local, state or federal law. 16. Counterfeit goods, including, but not limited to, goods under a trademark that is identical to or substantially indistinguishable from a registered trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as “fake goods” or “knock-offs”). 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha. Ì×Ùá×ÝßäÝ×äÚã×èáßäÝÙåäê FedEx SameDay City Tarif 195 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 18. Electronic cigarettes and their component parts, any other similar device that relies on vaporization or aerosolization, and any noncombustible liquid or gel, regardless of the presence of nicotine, that can be used with any such device. (Effective March 1, 2021) 19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use and marijuana-derived cannabidiol (“CBD”); any product with a delta-9-tetrahydrocannabinol (“THC”) concentration of more than 0.3% on a dry weight basis, except as set out in 21 CFR 1308.35; and synthetic cannabinoids. 20. Raw or unrefined hemp plants, or their subparts (including, but not limited to, hemp stalks, hemp leaves, hemp flowers and hemp seeds), except as set out in 21 CFR 1308.35. 21. Any substance that has not been approved for a medical use by the U.S. Food and Drug Administration and also has been listed as a Drug or Chemical of Concern by the U.S. Drug Enforcement Administration, including, but not limited to, kratom and Salvia divinorum. 22. Fireworks. 23. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. 24. Firearms, weaponry and their parts (and replicas thereof). 25. Bump fire stocks and other rapid-fire trigger activators. 26. Ghost guns and other firearms not containing a serial number. 27. Any firearm or other weapon manufactured using a 3-D printing machine. 28. 3-D printing machines designed, or that function exclusively, to manufacture firearms. 29. Waste batteries or batteries being shipped for recycling or disposal, including damaged or defective batteries. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. ÌèååÜåÜÚÛâßìÛèï A. Verification of Delivery. Shippers may obtain proof of shipment delivery, including delivery date, online at fedexsameday.com, via the FedEx SameDay City mobile app or by calling FedEx SameDay Customer Service at 1.800.399.5999. There is no additional charge for this service. ¾We will, when available, provide proof-of-delivery information for shipments delivered within our primary service areas when requested by the sender, recipient or third-party payer within 18 months of the shipping date. We assume no liability for our inability to provide a record of the proof of delivery. We assume no liability for our inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay City service. C. When available, we may also provide an image of the signature proof of delivery. We will, when available and when requested by the sender, recipient or third-party payer, provide an image of the recipient’s signature along with other delivery information that is available in electronic form. D. For FedEx SameDay City service, we will, if requested, email the shipper to provide the time of delivery and name of the person who received the delivery. An attempt is made to contact the shipper and/or recipient at the time of delivery. If unsuccessful, FedEx has no further obligation to the customer with respect to proof of performance. Rate quotations Rates and service quotations provided to you by FedEx, including but not limited to, rates and service quotations provided by our employees, agents, interactive voice response systems and customer automation platforms are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us and the application of this tariff. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx SameDay City agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx SameDay City service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their shipping to their account. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx account, have discounts applied to their account and if they charge their shipping to their account. For the most current information regarding areas served and delivery commitments, check online at fedex.com/samedaycity or contact FedEx SameDay City Customer Service at 1.800.399.5999. Refusal or rejection of shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Return options A. In the event a shipment is undeliverable, the shipment will be stored overnight and delivery reattempted the next business day. If after the second delivery attempt the shipment is still not able to be delivered, the shipment will be stored overnight and returned to the shipper on the third business day. The foregoing notwithstanding, if the shipper desires the shipment to be returned on the same day, Same-Day Return To Sender may be selected at time of tender for a fee. Once selected any undeliverable shipment will be returned to the origin location the same day. For applicability of requests for returns, refer to the Same-Day Return to Sender section of this tariff. FedEx SameDay City return options are subject to all other terms and conditions provided in the FedEx SameDay City claims regulations, and as a whole, the tariff. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. ¾ Return to Sender must be selected at the time of order entry for return authorization if not delivered same day. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. FedEx shall not be liable for any damage to a shipment or claim arising out of the use of a return to sender option unless the shipment was lost during shipment or there was visible damage noted by the driver at time of delivery. FedEx shall not be liable for any concealed damage for items returned by selecting return to sender. Receipt of a shipment without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. FedEx liability for any loss or damage arising out of an authorized return to sender shipment shall never exceed the actual amount of damage or the declared amount, whichever is lower. All other terms and conditions related to FedEx SameDay City claims regulations and, as a whole, the tariff, shall apply for shipments shipped through the use of a FedEx SameDay City return option. C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN TO SENDER SHIPMENT TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. Routing and rerouting FedEx may accept a request to reroute a shipment subject to the following conditions: 1. A special handling charge will be billed per the payment method specified for each rerouted shipment, and it will appear as an address correction on the invoice. See Rates in the FedEx Service Guide for details. 2. To reroute a shipment, the sender must call FedEx SameDay Customer Service at 1.800.399.5999 and provide us with a FedEx account number, the FedEx tracking number, the new destination and a valid contact telephone number for the recipient. 3. We may not honor a reroute request from the recipient. 4. Our money-back guarantee policy does not apply to shipments that are rerouted. We have no liability or any remedy for service failure for these shipments. FedEx SameDay City Tarif 196 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX ÌèåÞߨßêÛÚßêÛãéÙåäê $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ 5. Only one reroute will be allowed per shipment. 6. FedEx may not reroute shipments when Adult Signature Required has been selected as a delivery signature option. 7. Hazardous materials may not be rerouted to an address other than the original intended-recipient’s address provided by the shipper, unless dry ice is the only type of hazardous materials contained in the shipment. 8. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. We will determine the routing of all shipments. Same-day return to sender Same-day return to sender is a fee charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. It is assessed only when the shipper selects this option and the shipment was rendered undeliverable. Service areas Service areas are subject to change without notice. For current service area information on selected ZIP codes, please go to fedexsameday.com or call customer service at 1.800.399.5999. Signature releases A. Shipments with a declared value of less than US$500 may be delivered and released without obtaining a signature when the sender has authorized a release or, at our sole option, upon oral or written instruction from the sender or recipient. We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release shipments at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply. ¾ At our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: 1. Damaged shipments. 2. Hazardous materials shipments, except those with dry ice as the only hazardous materials in the shipment. 3. Shipments billed to an invalid or missing credit card number. 4. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 5. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion. C. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. Tobacco and tobacco products Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. Undeliverable shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx SameDay City. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. A. Undeliverable shipments may be returned via FedEx SameDay City service at the payer’s expense. Shipments will be returned via FedEx SameDay City service at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” ¾Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties FEDEX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES. Additional information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff. You can also call us at 1.800.463.3339. © 2021 FedEx. All rights reserved. (Routing and rerouting, cont.) FedEx SameDay City Tarif 197 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 198 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX For in-depth information about FedEx® services and how to ship, go to fedex.com/serviceguide. 1-Business-Day Delivery Options International Freight ............................................................................................................................ 9–10 International Package ................................................................................................................................ 5 U.S. Freight ...................................................................................................................................................... 7 U.S. Package ................................................................................................................................................... 2 1Day Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 2-Business-Day Delivery Options International Freight ............................................................................................................................ 9–10 International Package ........................................................................................................................... 5–6 U.S. Freight ...................................................................................................................................................... 7 U.S. Package ................................................................................................................................................... 3 2Day Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................ 30–58, 60–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 3 2Day A.M. Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ......................................................................................................................... 30–53, 57–58, 60–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 3 2Day Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 3-Business-Day Delivery Options International Freight ............................................................................................................................ 9–10 International Package ........................................................................................................................... 5–6 U.S. Freight ...................................................................................................................................................... 7 U.S. Package ................................................................................................................................................... 3 3Day Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 10kg Box and 25kg Box Rates ....................................................................................................................................... 71–85, 87–101 Description ...................................................................................................................................................... 5 A Account, Opening Online: fedex.com/new Call 1.800.463.3339 and say “new account setup” Account Management ...................................................................................................................................... 20 Online: fedex.com/accountmanagement Account Numbers (Terms and Conditions) ......................................................... 138, 153, 170, 187 Add Special Options ................................................................................................................................. 12–13 Additional Deliveries Fee (SameDay) ............................................................................................... 63, 65 Additional Document Charge (International Next Flight) ............................................... 104, 106 Additional Handling Surcharge ...................................................................................................... 118–119 Additional Handling Surcharge — Non-stackable ............................................................... 118, 120 Additional Shipping Fees ......................................................................................................... 118, 119–133 Additional Weight Charges (International Next Flight) .................................................... 104, 106 Address Correction Fee ..................................................................................................................... 118, 120 Address Correction Fee (SameDay City) ................................................................................................ 65 Adult Signature Required ..................................................................................................................... 12, 126 Aerospace Solutions ......................................................................................................................................... 13 After-Hours Fee (SameDay) .................................................................................................................. 63, 65 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery (Terms and Conditions) ........................................................................................................................ 188 After You Ship .............................................................................................................................................. 19–20 Air Cargo Services ................................................................................................................................................ 9 Air Distribution .................................................................................................................................................... 10 Air Freight Forwarding .................................................................................................................................... 10 Air Waybills ............................................................................................................................................................ 17 Airbills ....................................................................................................................................................................... 17 Aircraft, Chartering ............................................................................................................................................. 8 Airline-to-Airline Transfer Fee (SameDay) ............................................................................................. 63 Airport-to-Airport, International .................................................................................................................. 9 Alaska Express Package Rates ............................................................................................ 51–53, 57–58, 61 General Information ..................................................................................................................................... 4 Ground and Home Delivery Rates ......................................................................................... 113–115 One Rate Pricing ......................................................................................................................................... 67 Pickup or Delivery Fee (SameDay) .................................................................................................... 63 Albertsons, OnSite Locations at ................................................................................................................. 18 Alcoholic Beverages (Terms and Conditions) .................................................... 139, 154, 170, 188 Alternate Address Pickup Charge, Ground ............................................................................... 117, 127 Ancillary Clearance Service Fees ......................................................................................... 118, 120–121 Android, FedEx Mobile for ..................................................................................................................... 19, 22 Animal Carcasses (Terms and Conditions) ............................................................................... 170, 188 Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses (Terms and Conditions) ................................................................................. 139 Apparel, Shipping via International MailService ................................................................................... 6 Appointment Home Delivery ............................................................................................................. 12, 127 Apps, Mobile ......................................................................................................................................................... 19 Artwork, Packaging for ................................................................................................................................... 16 Authorized ShipCenter Locations .............................................................................................................. 18 Automated Pickup, Ground ............................................................................................................... 117, 127 Automatic Debit (Payment Option) .......................................................................................................... 20 Auto Parts, How to Pack ................................................................................................................................. 15 B Barcode Labels .................................................................................................................................................... 17 Batteries, How to Pack .................................................................................................................................... 15 Batteries, How to Ship Training ................................................................................................................... 14 Bill of Lading, FedEx Freight ......................................................................................................................... 17 Billing (Terms and Conditions) ......................................................................... 139, 154, 170, 183, 188 Billing Online ......................................................................................................................................................... 20 Billing Options ...................................................................................................................................................... 20 Books, Shipping via International MailService ...................................................................................... 6 Boxes 10kg Box and 25kg Box ............................................................................................................................ 5 Express Options .......................................................................................................................................... 16 Freight ................................................................................................................................................................. 8 Purchasing ..................................................................................................................................................... 16 Brochures, Shipping via International MailService .............................................................................. 6 Broker Select, International Applicable Services and Fees ................................................................................................. 118, 122 Description .................................................................................................................................................... 13 Documentation ........................................................................................................................................... 17 Business Delivery Options via Ground ...................................................................................................... 3 C Call Tag, Ground Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 11 Canada Express Freight Rates, U.S. Export ...................................................................................... 107, 109 Express Freight Rates, U.S. Import ................................................................................................ 108 Express Package Rates, U.S. Export ................................................................................ 71–72, 86 Express Package Rates, U.S. Import ...................................................................................... 87, 102 Ground Rates ............................................................................................................................................. 116 Ground Service Description ................................................................................................................... 6 Northern Canada Surcharge ................................................................................................... 118, 131 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 199 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX C (cont.) Zones ................................................................................................................................................................ 29 Cancellation (Terms and Conditions) .................................................................................................... 189 Cancellation Fee (SameDay) ................................................................................................................. 63, 65 Cargo Services ....................................................................................................................................................... 9 Carriage Under International Conventions (Terms and Conditions) ..................................... 156 Cartage Agents (Terms and Conditions) ................................................................................... 140, 156 Cash (Payment Option) ................................................................................................................................... 20 Catalogs, Shipping via International MailService ................................................................................. 6 CDs, Shipping via International MailService ........................................................................................... 6 Cellphones, Packaging for ............................................................................................................................. 16 Certificate of Origin .......................................................................................................................................... 17 Change of Air Waybill Charge ......................................................................................................... 118, 122 Charges. See Fees; Rates Charters ..................................................................................................................................................................... 8 Checks (Payment Option) .............................................................................................................................. 20 Choose a Service ........................................................................................................................................... 2–11 Online: fedex.com/servicefinder Claims (Terms and Conditions) .................................................................................. 141, 156, 172, 189 Call 1.800.463.3339 and say “claims” Clearance Entry Fee ....................................................................................................................................... 121 Clinical Samples, How to Pack ..................................................................................................................... 15 C.O.D. See Collect on Delivery (C.O.D.); Collect on Delivery (C.O.D.) Service (Terms and Conditions); Ground C.O.D.; Ground Electronic C.O.D. (E.C.O.D.) Collect on Delivery (C.O.D.) Applicable Services and Fees .................................................................................................. 117, 126 Description .................................................................................................................................................... 13 Collect on Delivery (C.O.D.) Service (Terms and Conditions) ................................ 141, 157, 173 Commercial Invoice ........................................................................................................................................... 17 Commuter Airline Transfer Fee (SameDay) ........................................................................................... 63 Compare Services and Rates ........................................................................................................................ 22 Computers, How to Pack ................................................................................................................................ 15 Computers, Packaging for ............................................................................................................................. 16 Confirmation of Delivery ........................................................................................................................ 13, 19 Consolidated Shipments ................................................................................................................................ 10 Consolidation Service (Terms and Conditions) ................................................................................ 183 Contents .................................................................................................................................................................... 1 Control Delivery .............................................................................................................................. 12, 117, 126 Controlled Export, International Applicable Services and Fees .................................................................................................. 117, 128 Description .................................................................................................................................................... 13 Convenient Delivery Options, Home Delivery ................................................................. 12, 117, 127 Countries Served International Economy, International First and International Priority .................... 25–27 International Economy Freight and International Priority Freight .................................... 28 International Next Flight .......................................................................................................... 103–106 International Premium .......................................................................................................................... 109 Courier Pickup Charge ......................................................................................................................... 117, 125 Credit Card (Payment Option) ..................................................................................................................... 20 Credit Terms (Terms and Conditions) ..................................................................... 142, 157, 174, 190 Currency Conversion Fee .................................................................................................................. 118, 122 Custom Critical ...................................................................................................................................................... 8 Call 1.800.762.3787 Customer Service Call 1.800.463.3339 Customize Delivery to a Residence ........................................................................................................... 12 Customs Clearance ............................................................................................................. 13, 118, 120–122 Customs Clearance (Terms and Conditions) ........................................................................... 157, 183 D Dangerous Goods (Express) Applicable Services and Fees .................................................................................................. 117, 122 Description .................................................................................................................................................... 14 Documentation ........................................................................................................................................... 17 Dropoff ............................................................................................................................................................ 14 How to Pack .................................................................................................................................................. 15 Pickup Scheduling ..................................................................................................................................... 14 Online: fedex.com/dangerousgoods Call 1.800.463.3339 and say “dangerous goods” Call 1.901.375.6806 outside the U.S. Dangerous Goods (Terms and Conditions) .............................................................................. 142, 157 Data Privacy (Terms and Conditions) ..................................................................... 143, 158, 175, 191 Date Certain Home Delivery ............................................................................................................... 12, 127 Deaf, Telecommunications Device for the Call 1.800.238.4461 Declared Value and Limits of Liability (Terms and Conditions) ................ 143, 158, 175, 191 Declared Value Charge ................................................................................... 63, 66, 104, 106, 117, 123 Declared Value Shipment Form, Ground ................................................................................................ 17 Definitions (Terms and Conditions) ......................................................................... 137, 152, 169, 187 Delicate Shipments, Custom Critical .......................................................................................................... 8 Delivery Area Surcharge .................................................................................................................... 118, 123 Delivery Fees ............................................................................................... 63, 65–66, 104, 106, 117–133 Delivery Manager ........................................................................................................................... 12, 117, 126 Delivery Notice ................................................................................................................................ 12, 117, 126 Delivery Reattempt Charge ............................................................................................................. 118, 124 Delivery Reattempt Charge (SameDay) .......................................................................................... 63, 66 Delivery Reattempts ............................................................................................................................ 118, 124 Delivery Services International Freight ............................................................................................................................ 9–10 International Package ........................................................................................................................... 5–6 U.S. Freight ................................................................................................................................................. 7–8 U.S. Package .............................................................................................................................................. 2–3 Delivery Signature Options Applicable Services and Fees .......................................................................................... 66, 117, 126 Description .................................................................................................................................................... 12 Delivery Signature Options (Terms and Conditions) ...................................... 144, 159, 175, 191 Dimensional Weight ............................................................................................................................. 118, 125 Dimensional Weight (Terms and Conditions) ............................................................... 144, 160, 176 Direct Signature Required ................................................................................................................. 117, 126 Direct-Distribution Services ......................................................................................................................... 10 Documentation, Shipment ............................................................................................................................ 17 Door Tags ............................................................................................................................................................... 12 Online: fedex.com/options Drop Boxes ............................................................................................................................................................ 18 Dropoff Shipments ............................................................................................................................................ 18 Online: fedex.com/locate Duties and Taxes .................................................................................................................................... 118, 125 Duties and Taxes (Terms and Conditions) ............................................................................... 160, 184 E Early-Morning Services. See First Overnight; First Overnight Freight; International First Economy Services. See International Economy; International Economy Freight EDI (Electronic Data Interchange) ............................................................................................................. 20 EEI (Electronic Export Information) ............................................................................ 17, 104, 117, 125 Electronic C.O.D. (E.C.O.D.), Ground Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 13 Electronic Data Interchange (EDI) ............................................................................................................. 20 Electronic Export Information (EEI) ............................................................................ 17, 104, 117, 125 Electronic Funds Transfer (Payment Option) ....................................................................................... 20 Electronics, Packaging for ............................................................................................................................. 16 Email Return Label Applicable Services and Fees .................................................................................................. 117, 126 Description .................................................................................................................................................... 11 Emergency Shipments. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight Envelopes .......................................................................................................................................................... 2, 16 Environmental Information ........................................................................................................................... 16 Online: fedex.com/social-responsibility $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 200 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX E (cont.) Evening Delivery Only Fee (SameDay City) .......................................................................................... 66 Evening Delivery Only Fee (Terms and Conditions) ....................................................................... 191 Evening Home Delivery ......................................................................................................................... 12, 127 Excess Mileage Fee (SameDay) ........................................................................................................... 63, 66 Expanded Service International Air Waybill ......................................................................................... 17 Export AgentFile ....................................................................................................................................... 17, 125 Export Control Laws (Terms and Conditions) ................................................................................... 160 Export Documentation ................................................................................................................................... 17 Export Rates (From the U.S.) ............................................................ 69–86, 103–104, 107, 109, 116 Export Services (From the U.S.) .................................................................................................. 5–6, 9–10 Express Billable Stamps .................................................................................................................................. 11 Express Documentation ................................................................................................................................. 17 Express Freight Services, International Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rate Calculation .......................................................................................................................................... 24 Services ...................................................................................................................................................... 9–10 U.S. Export Rates .......................................................................................................................... 107, 109 U.S. Import Rates .................................................................................................................................... 108 Zones ............................................................................................................................................. 28, 29, 109 Online: fedex.com/internationalfreight Express Freight Services, U.S. Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information .................... 63, 117–133 Rate Calculation .......................................................................................................................................... 24 Rates ......................................................................................................................................................... 62, 68 Services ............................................................................................................................................................. 7 Online: fedex.com/usfreight Express Freight US Airbill ............................................................................................................................... 17 Express Multiweight U.S. Export Rates ...................................................................................................................................... 86 U.S. Import Rates .................................................................................................................................... 102 U.S. Rates ............................................................................................................................................... 60–61 Express On-Call Pickup Charge ...................................................................................................... 117, 125 Express Package Services, International Canada Rates ............................................................................................................... 71–72, 86, 87, 102 Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ...... 104, 106, 117–133 Mexico Rates ..................................................................................................................... 73, 86, 88, 102 Puerto Rico Rates ....................................................................................................................... 69–70, 86 Rate Calculation .......................................................................................................................................... 24 Services ........................................................................................................................................................ 5–6 U.S. Export Rates ......................................................................................................... 69–86, 103–104 U.S. Import Rates ........................................................................................................ 87–102, 105–106 Zones ................................................................................................................................................ 25–27, 29 Online: fedex.com/internationalpackages Express Package Services, U.S. Dangerous Goods .................................................................................................................. 14, 117, 122 Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information .................... 60, 117–133 Rate Calculation .......................................................................................................................................... 24 Rates ................................................................................................................................................. 30–61, 67 Services ........................................................................................................................................................ 2–3 Online: fedex.com/uspackages Express Package US Airbill ............................................................................................................................ 17 Express Saver Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................ 30–50, 60–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 3 ExpressTag Applicable Services and Fees .................................................................................................. 117, 126 Description .................................................................................................................................................... 11 Express Terms and Conditions International .................................................................................................................................... 151–167 U.S. ........................................................................................................................................................ 136–150 See also Ground Tariff; SameDay City Tariff Extended Service Area Delivery Fee ........................................................................................... 118, 125 Extended Service Area Pickup Fee .............................................................................................. 118, 125 Extra Hours ............................................................................................................................................................ 12 Extra-Large Packages (Terms and Conditions) ..................................................................... 144, 161 Extra Services Charge .......................................................................................................................... 117, 126 F Fee Changes .......................................................................................................................................................... 23 Online: fedex.com/us/shipping-rates Fees .................................................................................................................. 63, 65–66, 104, 106, 117–133 Find Your Rate ............................................................................................................................................ 21–133 Firearms (Terms and Conditions) .................................................................................................. 144, 176 First Overnight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................................ 30–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 2 First Overnight Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ................................................................................................................................................................ 68 Service Description ..................................................................................................................................... 7 Flat-Rate International Shipping ................................................................................................................... 5 Flat-Rate LTL Freight Shipping ...................................................................................................................... 8 Flat-Rate Pricing, U.S. ....................................................................................................................................... 67 Flowers, How to Pack ....................................................................................................................................... 15 Framed Art, Packaging for ............................................................................................................................ 16 Freight Box, FedEx ............................................................................................................................................... 8 Freight Direct ......................................................................................................................................................... 8 Freight Documentation (LTL) ....................................................................................................................... 17 Freight Economy (LTL) ....................................................................................................................................... 8 Freight, FedEx ........................................................................................................................................................ 8 Call 1.866.393.4585 Freight Packaging Resources (LTL) .............................................................................................. 8, 15–16 Online: fedex.com/packagingfreight Freight Priority (LTL) ........................................................................................................................................... 8 Freight Services, International ................................................................................................................ 9–10 Online: fedex.com/internationalfreight See also Custom Critical; Express Freight Services, International; Freight, FedEx; Trade Networks Freight Services, U.S. ..................................................................................................................................... 7–8 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks Fuel Surcharge ........................................................................................................................ 63, 66, 118, 128 Fuel Surcharge (Terms and Conditions) ................................................................. 144, 161, 176, 191 G Global Returns ..................................................................................................................................................... 11 Global Trade Manager ...................................................................................................................................... 10 Golf Bags and Clubs, Packaging for .......................................................................................................... 16 Ground (U.S.) Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 110–115 Service Description ..................................................................................................................................... 3 Ground Alternate Address Pickup ................................................................................................. 117, 127 Ground Automated Pickup ................................................................................................................ 117, 127 Ground Barcode Labels ................................................................................................................................... 17 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 201 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX G (cont.) Ground Call Tag Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 11 Ground C.O.D. Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 13 Ground COLLECT ............................................................................................................................................... 20 Ground Declared Value Shipment Form ................................................................................................. 17 Ground Documentation .................................................................................................................................. 17 Ground Economy .................................................................................................................................................. 3 Ground Economy Returns .............................................................................................................................. 11 Ground Electronic C.O.D. (E.C.O.D.) Applicable Services and Fees .................................................................................................. 117, 127 Description .................................................................................................................................................... 13 Ground, International Service to Canada Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Northern Canada Surcharge ................................................................................................... 118, 131 Rate Calculation .......................................................................................................................................... 29 Rates .............................................................................................................................................................. 116 Service Description ..................................................................................................................................... 6 Zones ................................................................................................................................................................ 29 Ground International Shipment Label ..................................................................................................... 17 Ground Multiweight ..................................................................................................................... 3, 6, 60, 130 Ground On-Call Pickup Charge ....................................................................................................... 117, 128 Ground Package Returns Program ........................................................................................................... 11 Ground Services, U.S. Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Hazardous Materials ............................................................................................................. 14, 117, 129 Rate Calculation .......................................................................................................................................... 24 Rates .................................................................................................................................................... 110–115 Service Description ..................................................................................................................................... 3 Ground Tariff .......................................................................................................................................... 168–185 See also Express Terms and Conditions; SameDay City Tariff Ground Unauthorized Package Charge ..................................................................................... 118, 129 Ground Weekly Pickup Fee ............................................................................................................... 117, 129 Guarantee, Money-Back ................................................................................................................................... 3 Guarantee, Money-Back (Terms and Conditions) ............................................ 145, 162, 178, 191 H Hand Carry Fee (International Next Flight) ............................................................................. 104, 106 Hawaii Express Package Rates ........................................................................................................... 54–59, 61 Ground and Home Delivery Rates ......................................................................................... 113–115 General Information ..................................................................................................................................... 4 One Rate Pricing ......................................................................................................................................... 67 Pickup or Delivery Fee (SameDay) .................................................................................................... 63 Hazardous Materials (Ground) Applicable Services and Fees .................................................................................................. 117, 129 Description .................................................................................................................................................... 14 Pickup Scheduling ..................................................................................................................................... 14 Online: fedex.com/hazardousmaterials Call 1.800.463.3339 and say “hazardous materials” Hazardous Materials (Terms and Conditions) ......................................................................... 176, 191 Healthcare Solutions ........................................................................................................................................ 13 High-Security Shipments, Custom Critical .............................................................................................. 8 Hold and Ship Charge (SameDay) .............................................................................................................. 63 Hold at Location .................................................................................................................................................. 12 Holiday or Weekend Delivery Charge (International Next Flight) ............................... 104, 106 Holiday Pickup or Delivery Charge (SameDay) ........................................................................... 63, 66 Home, Customize Delivery to a ................................................................................................................... 12 Home Delivery Convenient Delivery Options ........................................................................................... 12, 117, 127 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 110–115 Service Description ..................................................................................................................................... 3 Home Delivery (Terms and Conditions) ............................................................................................... 176 How to Pack .................................................................................................................................................. 15–16 Online: fedex.com/packaging; fedex.com/packagingfreight How to Track the Status of a Shipment .................................................................................................. 19 I IATA (023) Air Waybill ......................................................................................................................................... 9 IATA Neutral Air Waybill .................................................................................................................................... 9 Import Rates (to the U.S.) ..................................................................................... 87–102, 105–106, 108 Indirect Signature Required ................................................................................................................ 12, 126 Industry Solutions .............................................................................................................................................. 13 Inside Delivery Charge ......................................................................................................................... 117, 129 Inside Pickup Charge ............................................................................................................................ 117, 129 InSight (Tracking) ............................................................................................................................................... 19 Inspection of Shipments and Identification Requirement (Terms and Conditions) ............................................................................... 144, 161, 177, 184, 192 International Air Waybill .................................................................................................................................. 17 International Air Waybill, Expanded Service ........................................................................................ 17 International Airport-to-Airport ................................................................................................................... 9 International Broker Select Applicable Services and Fees ................................................................................................. 118, 122 Description .................................................................................................................................................... 13 Documentation ........................................................................................................................................... 17 International Controlled Export Applicable Services and Fees .................................................................................................. 117, 128 Description .................................................................................................................................................... 13 International Destinations By Service International Economy, International First and International Priority .................... 25–27 International Economy Freight and International Priority Freight .................................... 28 International Next Flight .......................................................................................................... 103–106 International Premium .......................................................................................................................... 109 International Direct Economy Ocean ....................................................................................................... 10 International Direct Priority Ocean ........................................................................................................... 10 International DirectDistribution: Air and Ocean ................................................................................ 10 International DirectDistribution: Surface .............................................................................................. 10 International Economy Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ...................................................................................................................................................... 69–102 Service Description ..................................................................................................................................... 6 Zones ................................................................................................................................................ 25–27, 29 International Economy DirectDistribution ............................................................................................ 10 International Economy Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 107–108 Service Description ..................................................................................................................................... 9 Zones ........................................................................................................................................................ 28–29 International Express Freight ......................................................................................................................... 9 International First Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................ 69–74, 76–78, 80, 82, 84–97, 99–102 Service Description ..................................................................................................................................... 5 Zones ................................................................................................................................................ 25–27, 29 International Freight Services ................................................................................................................. 9–10 Online: fedex.com/internationalfreight See also Custom Critical; Express Freight Services, International; Freight, FedEx; Trade Networks International Ground to Canada Documentation ........................................................................................................................................... 17 Other Transportation-Related Fees and Shipping Information ........................... 117–133 Northern Canada Surcharge ................................................................................................... 118, 131 Rate Calculation .......................................................................................................................................... 29 Rates .............................................................................................................................................................. 116 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 202 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX I (cont.) Service Description ..................................................................................................................................... 6 Zones ................................................................................................................................................................ 29 International MailService .................................................................................................................................. 6 International Next Flight Other Transportation-Related Fees and Shipping Information .......................... 104, 106 Rates ................................................................................................................................................... 103–106 Service Description ..................................................................................................................................... 5 International Out-of-Delivery-Area Surcharge ...................................................................... 118, 129 International Out-of-Pickup-Area Surcharge ......................................................................... 118, 129 International Package Services ................................................................................................................ 5–6 Online: fedex.com/internationalpackages See also Express Package Services, International; Ground, International Service to Canada International Premium Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .............................................................................................................................................................. 109 Service Description ..................................................................................................................................... 9 Zones ............................................................................................................................................................. 109 International Priority Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ...................................................................................................................................................... 69–102 Service Description ..................................................................................................................................... 5 Zones ................................................................................................................................................ 25–27, 29 International Priority DirectDistribution .................................................................................................10 International Priority DirectDistribution Freight ............................................................................... 10 International Priority Freight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .................................................................................................................................................... 107–108 Service Description ..................................................................................................................................... 9 Zones ........................................................................................................................................................ 28–29 International Service Conditions (Terms and Conditions) .......................................................... 183 International Shipping Information ............................................................................................................. 9 Invalid or Missing Account Number Fee .................................................................................... 118, 130 Invoice Processing .............................................................................................................................................. 20 iPhone, FedEx Mobile for ................................................................................................................................ 19 K Kroger, OnSite Locations at .......................................................................................................................... 18 L Labels Creating Shipping Labels ....................................................................................................................... 17 Ground Barcode Labels .......................................................................................................................... 17 LTL Freight ..................................................................................................................................................... 16 Mobile Shipping Labels ........................................................................................................................... 19 Packing Tips .................................................................................................................................................. 15 Return Shipping Labels ........................................................................................................................... 11 Online: fedex.com/createlabels; fedex.com/returnsolutions Laptop Computers, Packaging for ............................................................................................................ 16 Legal-Size Envelope .......................................................................................................................................... 16 Less-Than-Truckload (LTL) Freight Delivery ............................................................................ 8, 15–16 Letter-Size Envelope ......................................................................................................................................... 16 Liabilities Not Assumed (Terms and Conditions) .............................................. 145, 161, 177, 192 Limitations on Legal Actions (Terms and Conditions) ................................... 145, 162, 178, 193 Lithium Batteries ................................................................................................................................................ 14 Live Animals (Terms and Conditions) .................................................................................................... 162 Locations ................................................................................................................................................................ 18 Online: fedex.com/locate LTL (Less-Than-Truckload) Freight Delivery ............................................................................ 8, 15–16 Luggage, Packaging for .................................................................................................................................. 16 M MailService, International ................................................................................................................................. 6 Manage Delivery ............................................................................................................................. 12, 117, 126 Manage Your Account ...................................................................................................................................... 20 Online: fedex.com/accountmanagement Mechanical Parts, How to Pack ................................................................................................................... 15 Metro Charge (SameDay) ............................................................................................................................... 63 Metro Service Area Delivery Fee ................................................................................................... 118, 130 Metro Service Area Pickup Fee ...................................................................................................... 118, 130 Mexico Express Freight Rates, U.S. Export ...................................................................................... 107, 109 Express Freight Rates, U.S. Import ................................................................................................ 108 Express Package Rates, U.S. Export ........................................................................................ 73, 86 Express Package Rates, U.S. Import ..................................................................................... 88, 102 Minimum Billable Weight for Express Packaging ................................................................. 118, 130 Missing or Invalid Account Number Fee .................................................................................... 118, 130 Mobile Devices, Tracking Shipments From ........................................................................................... 19 Mobile Shipping .................................................................................................................................................. 19 Money-Back Guarantee .................................................................................................................................... 3 Money-Back Guarantee Policy (Terms and Conditions) ............................... 146, 162, 178, 193 Money Orders (Payment Option) ............................................................................................................... 20 Multiple-Piece Shipments ................................................................................................................. 118, 130 See also Multiweight, Express; Multiweight, Ground Multiweight, Express .......................................................................................................................................... 8 U.S. Export Rates ...................................................................................................................................... 86 U.S. Import Rates .................................................................................................................................... 102 U.S. Rates ............................................................................................................................................... 60–61 Multiweight, Ground .................................................................................................................... 3, 6, 60, 130 N New Customer Information Online: fedex.com/new Next Flight, International ............................................................................................................ 5, 103–106 Next-Business-Day Delivery. See 1Day Freight; First Overnight; First Overnight Freight; International First; Priority Overnight; Standard Overnight Non-Waiver (Terms and Conditions) ...................................................................... 138, 153, 169, 187 Northern Canada Surcharge ........................................................................................................... 118, 131 Northern Canada Surcharge (Terms and Conditions) .................................................................. 184 O Ocean Distribution ............................................................................................................................................ 10 Ocean Freight Forwarding ............................................................................................................................. 10 Office Depot and OfficeMax Locations, ShipSite at ........................................................................ 18 Office Print and Ship Centers .............................................................................................................. 16, 18 Office Shipping Services .................................................................................................................. 2, 64–66 On Demand Care .................................................................................................................................... 117, 128 On-Call Pickup Charge, Express ..................................................................................................... 117, 125 On-Call Pickup Charge, Ground ...................................................................................................... 117, 128 One Rate Pricing ................................................................................................................................................. 67 Online Account Management ...................................................................................................................... 20 Online Billing ......................................................................................................................................................... 20 Online Resources ............................................................................................................................. Back Cover Online: fedex.com OnSite Locations ................................................................................................................................................ 18 Opening an Account Online: fedex.com/new Call 1.800.463.3339 and say “new account setup” Optional Service Fees ................................................................................................................ 117, 119–133 Out-of-Delivery-Area Surcharge, International ..................................................................... 118, 129 Out-of-Pickup-Area Surcharge, International ........................................................................ 118, 129 Outside Delivery Area Pickup or Delivery Fee (SameDay) ............................................................ 63 Overnight Delivery. See 1Day Freight; First Overnight; First Overnight Freight; International First; Priority Overnight; Standard Overnight Oversize Charge ..................................................................................................................................... 118, 131 Oversize Package Charge (SameDay) .............................................................................................. 63, 66 Overview of Services ................................................................................................................................... 2–20 Overweight Packages (Terms and Conditions) ................................................................................ 146 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 203 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX P Package and Freight Pickup Fees Express On-Call .............................................................................................................................. 117, 125 Extended Service Area ............................................................................................................... 118, 125 Ground Alternate Address ........................................................................................................ 117, 127 Ground Automated Pickup ....................................................................................................... 117, 127 Ground On-Call ............................................................................................................................... 117, 128 Ground Weekly ................................................................................................................................ 117, 129 Inside .................................................................................................................................................... 117, 129 International Out-of-Pickup-Area ........................................................................................ 118, 129 International Premium ................................................................................................................. 117, 131 Metro Service Area ....................................................................................................................... 118, 130 Residential ........................................................................................................................................ 118, 131 Return .................................................................................................................................................. 117, 132 SameDay ......................................................................................................................................................... 63 SameDay City ....................................................................................................................................... 65–66 Saturday .............................................................................................................................................. 117, 132 Package Consolidators (including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) (Terms and Conditions) .......................................................................................... 147, 163, 179, 194 Package Design and Testing Resources ................................................................................................. 15 Package Dropoff ................................................................................................................................................ 18 Online: fedex.com/locate Package Pickup ........................................................................................................................................... 12, 18 Online: fedex.com/pickupanddropoff See also Saturday Delivery or Pickup Package Restrictions, Size and Weight (Terms and Conditions) ......................... 147, 180, 194 Package Returns Program, Ground .......................................................................................................... 11 Package Services, International ............................................................................................................... 5–6 Online: fedex.com/internationalpackages See also Express Package Services, International; Ground, International Service to Canada Package Services, U.S. .................................................................................................................................. 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services Package/Shipment Restrictions, Size and Weight (Terms and Conditions) ...................... 194 Package Size and Weight Determination for Rate Calculation .................................................................................................. 24 Limit .................................................................................................................................................................... 2 Minimum Billable Weight for Express Packaging ......................................................... 118, 130 Package Tracking/Tracing (Terms and Conditions) ...................................................................... 163 Packaging and Marking (Terms and Conditions) ............................................. 147, 163, 180, 194 Packing Resources and Supplies ................................................................................................... 8, 15–16 Online: fedex.com/packaging; fedex.com/packagingfreight Packing Tips LTL Freight ..................................................................................................................................................... 15 Packages ........................................................................................................................................................ 15 Padded Mailers .................................................................................................................................................... 16 Paks ........................................................................................................................................................................... 16 Pallet Size and Weight Determination for Rate Calculation .................................................................................................. 24 Limit .................................................................................................................................................................... 9 Payer Rebilling Fee ................................................................................................................................ 118, 131 Payment and Invoicing Options .................................................................................................................. 20 Peak — Additional Handling Surcharge ..................................................................................... 118, 119 Peak — Ground Unauthorized Package Charge .................................................................... 118, 129 Peak — Oversize Charge .................................................................................................................... 118, 131 Peanuts, Packing ................................................................................................................................................ 15 Perishables, How to Pack ................................................................................................................................ 15 Perishables (Terms and Conditions) ............................................................................................ 147, 164 Pharmaceuticals (Terms and Conditions) ............................................................ 148, 164, 180, 195 Phone Numbers ................................................................................................................................ Back Cover Pickup ............................................................................................................................................................... 12, 18 Online: fedex.com/pickupanddropoff Pickup and Delivery (Terms and Conditions) ..................................................... 148, 164, 180, 195 Pickup and Delivery Reattempt Charge (SameDay) ......................................................................... 63 Pickup Attempt (Terms and Conditions) ............................................................................................. 195 Pickup Attempt Charge (SameDay City) ............................................................................................... 66 Pickup Fees Express On-Call .............................................................................................................................. 117, 125 Extended Service Area ............................................................................................................... 118, 125 Ground Alternate Address ........................................................................................................ 117, 127 Ground Automated Pickup ....................................................................................................... 117, 127 Ground On-Call ............................................................................................................................... 117, 128 Ground Weekly ................................................................................................................................ 117, 129 Inside .................................................................................................................................................... 117, 129 International Out-of-Pickup-Area ........................................................................................ 118, 129 International Premium ................................................................................................................. 117, 131 Metro Service Area ....................................................................................................................... 118, 130 Residential ........................................................................................................................................ 118, 131 Return .................................................................................................................................................. 117, 132 SameDay ......................................................................................................................................................... 63 SameDay City ....................................................................................................................................... 65–66 Saturday .............................................................................................................................................. 117, 132 Plants and Plant Materials (Terms and Conditions) .................................................. 148, 181, 195 Plants, How to Pack ........................................................................................................................................... 15 P.O.D. ..................................................................................................................................................... 13, 117, 133 Post Office Box Addresses (Terms and Conditions) ..................................................................... 165 Postal Codes and Telephone Numbers (Terms and Conditions) ............................................. 184 Premium, International Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates .............................................................................................................................................................. 109 Service Description ..................................................................................................................................... 9 Zones ............................................................................................................................................................. 109 Prepare Your Shipment ........................................................................................................................... 15–18 Pricing ............................................................................................................................................................ 21–133 Print Online ............................................................................................................................................................ 18 Print Return Label Applicable Services and Fees .................................................................................................. 117, 128 Description .................................................................................................................................................... 11 Printing Services ................................................................................................................................................. 18 Priority Overnight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................................ 30–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 2 Priority Services. See International Priority; International Priority Freight; Priority Overnight Prohibited Items (Terms and Conditions) .................................................. 148, 165, 181, 184, 195 Proof of Delivery (P.O.D.) ............................................................................................................ 13, 117, 133 Proof of Delivery (Terms and Conditions) ...................................................................... 149, 182, 196 Proof of Performance, Verbal (Terms and Conditions) ................................................................ 165 Proof of Performance, Written (Terms and Conditions) ............................................................. 166 Puerto Rico Express Freight Rates ........................................................................................................................... 107 Express Package Rates ........................................................................................................... 69–70, 87 R Rate Changes ........................................................................................................................................................ 23 Online: fedex.com/us/shipping-rates Rate Information, How to Access ....................................................................................................... 22–23 Rate Quotations (Terms and Conditions) ............................................................. 149, 166, 182, 196 Rate Tools at fedex.com Online: fedex.com/ratefinder $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 204 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX R (cont.) Rates Express Freight, U.S. ................................................................................................................................ 68 Express Freight, U.S. Export .................................................................................................... 107, 109 Express Freight, U.S. Import .............................................................................................................. 108 Express Package, U.S. ............................................................................................................. 30–63, 67 Express Package, U.S. Export ................................................................................ 69–86, 103–104 Express Package, U.S. Import ............................................................................... 87–102, 105–106 Ground (U.S.) and Home Delivery ......................................................................................... 110–115 How to Calculate ......................................................................................................................................... 24 International Ground to Canada ...................................................................................................... 116 International Next Flight .......................................................................................................... 103–106 International Premium .......................................................................................................................... 109 Multiweight ........................................................................................................................ 60–61, 86, 102 One Rate ......................................................................................................................................................... 67 Retail ............................................................................................................................................................ 1, 24 SameDay Services ............................................................................................................................ 62–66 Online: fedex.com/us/shipping-rates Recycling ................................................................................................................................................................. 16 Online: fedex.com/social-responsibility Refusal or Rejection of Shipments (Terms and Conditions) ....................... 149, 166, 182, 196 Reroute a Shipment ............................................................................................................ 12, 117, 126, 131 Reroute of Shipment Fee .................................................................................................................... 117, 131 Residential Delivery Charge ............................................................................................................. 118, 131 Residential Delivery Management ......................................................................................... 12, 117, 126 Residential Delivery Options via Ground ................................................................................................. 3 Residential Pickup Charge ................................................................................................................ 118, 131 Restrictions (Terms and Conditions) ..................................................................................................... 166 Retail Rates ....................................................................................................................................................... 1, 24 Online: fedex.com/ratefinder Retail Shipping Locations ............................................................................................................................... 18 Return and Import Shipping Options (Terms and Conditions) ..................................... 166, 185 Return Options (Terms and Conditions) ......................................................................... 149, 182, 196 Return Pickup ........................................................................................................................................... 117, 132 Return Shipping Solutions ............................................................................................................................. 11 Online: fedex.com/returnsolutions Review Terms ........................................................................................................................................... 134–197 Routing and Rerouting (Terms and Conditions) ......................................................... 149, 166, 196 Rush Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight S SameDay Rates ................................................................................................................................................................. 62 Service Description ..................................................................................................................................... 2 Special Handling Fees and Other Charges .................................................................................... 63 SameDay City Rates ........................................................................................................................................................ 64–65 Service Description ..................................................................................................................................... 2 Special Handling Fees and Other Charges ........................................................................... 65–66 SameDay City Tariff ............................................................................................................................. 186–197 See also Express Terms and Conditions; Ground Tariff Same-Day Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight SameDay Freight Rates ................................................................................................................................................................. 62 Service Description ..................................................................................................................................... 7 Special Handling Fees and Other Charges .................................................................................... 63 Same-Day Return to Sender (Terms and Conditions) .................................................................. 197 Saturday Delivery or Pickup Applicable Services and Fees .................................................................................................. 117, 132 Description .................................................................................................................................................... 13 Saturday Delivery or Pickup Charge (SameDay) ................................................................ 63, 66 Scheduling a Pickup .......................................................................................................................................... 12 Online: fedex.com/pickupanddropoff Scope of Tariff (Terms and Conditions) ..................................................................................... 169, 187 SenseAware ............................................................................................................................................... 117, 133 Service Areas (Terms and Conditions) ........................................................................................ 149, 197 Service, Choose a .......................................................................................................................................... 2–11 Online: fedex.com/servicefinder Service Guide Online: fedex.com/serviceguide Ship Center Locations ...................................................................................................................................... 18 Ship Dangerous Goods and Hazardous Materials ............................................................................. 14 Ship Manager at fedex.com .......................................................................................................................... 17 Ship Manager Lite .............................................................................................................................................. 17 Shipment-Status Tracking ............................................................................................................................. 19 Online: fedex.com/en-us/tracking Shipper Warranty (Terms and Conditions) ......................................................................................... 185 Shipping Labels Creating Shipping Labels ....................................................................................................................... 17 Ground Barcode Labels .......................................................................................................................... 17 LTL Freight ..................................................................................................................................................... 16 Mobile Shipping Labels ........................................................................................................................... 19 Packing Tips .................................................................................................................................................. 15 Return Shipping Labels ........................................................................................................................... 11 Online: fedex.com/createlabels; fedex.com/returnsolutions Shipping Locations ............................................................................................................................................ 18 Online: fedex.com/locate Shipping Supplies ............................................................................................................................................... 16 Online: fedex.com Call 1.800.463.3339 and say “order shipping supplies” ShipSite at Office Depot and OfficeMax Locations ......................................................................... 18 Signature Options Applicable Services and Fees .......................................................................................... 66, 117, 126 Description .................................................................................................................................................... 12 Signature Proof of Delivery Applicable Services and Fees .................................................................................................. 117, 133 Description .................................................................................................................................................... 13 Signature Releases (Terms and Conditions) ............................................................................ 150, 197 Size and Weight. See Package Size and Weight; Pallet Size and Weight Special Customs Clearance Fee (International Next Flight) ........................................... 104, 106 Special Handling Services .............................................................................................................................. 13 Special Options ........................................................................................................................................... 12–13 Stamps, FedEx ..................................................................................................................................................... 11 Standard Overnight Other Transportation-Related Fees and Shipping Information ........................... 117–133 Rates ........................................................................................................................................................ 30–61 Rates, One Rate Pricing ........................................................................................................................... 67 Service Description ..................................................................................................................................... 2 Sunday Pickup or Delivery Charge (SameDay) ............................................................................ 63, 66 Supplies ................................................................................................................................................................... 16 Online: fedex.com Call 1.800.463.3339 and say “order shipping supplies” Supply Chain Management ........................................................................................................................... 13 Surcharge Changes ........................................................................................................................................... 23 Online: fedex.com/us/shipping-rates Surcharges .................................................................................................... 63, 65–66, 104, 106, 117–133 Surface Distribution Service ........................................................................................................................ 10 Surface Expedite .................................................................................................................................................. 8 Sustainability ........................................................................................................................................................ 16 Online: fedex.com/social-responsibility $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Index 205 fedex.com 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX T Tablet Computers, Packaging for .............................................................................................................. 16 Tags ExpressTag .................................................................................................................................. 11, 117, 126 Ground Call Tag ........................................................................................................................ 11, 117, 127 Tape (Packing) .............................................................................................................................................. 15, 16 Tariff, FedEx Ground ........................................................................................................................... 168–185 See also Express Terms and Conditions; SameDay City Tariff Tariff, FedEx SameDay City .............................................................................................................. 186–197 See also Express Terms and Conditions; Ground Tariff Taxes and Duties .................................................................................................................................... 118, 125 Telecommunications Device for the Deaf Call 1.800.238.4461 Temperature-Control Services .................................................................................................................... 13 Temperature-Sensitive Shipments, Custom Critical .......................................................................... 8 Terms and Conditions, Express International .................................................................................................................................... 151–167 U.S. ........................................................................................................................................................ 136–150 See also Ground Tariff; SameDay City Tariff Terms and Conditions at fedex.com Online: fedex.com/us/terms Third Party Billing Surcharge ........................................................................................................... 118, 133 Tobacco and Tobacco Products (Terms and Conditions) ............................ 150, 166, 182, 197 Tracking ................................................................................................................................................................... 19 Online: fedex.com/en-us/tracking Trade Networks ................................................................................................................................................... 10 Call 1.800.249.2953 Training, Shipping Dangerous Goods or Hazardous Materials ................................................... 14 U UN 3373 Shipments, How to Pack ............................................................................................................. 15 Undeliverable Shipments (Terms and Conditions) ................................ 150, 166, 182, 185, 197 Urgent Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight URLs ....................................................................................................................................................... Back Cover US Airbill, Express Freight .............................................................................................................................. 17 US Airbill, Express Package ........................................................................................................................... 17 U.S. Freight Services ...................................................................................................................................... 7–8 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks U.S. Package Services ................................................................................................................................... 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services V Value-Added Options .............................................................................................................................. 12–13 W Waiting Time Fee (SameDay) ............................................................................................................... 63, 66 Walgreens, OnSite Locations at .................................................................................................................. 18 Warranties (Terms and Conditions) .............................................................. 150, 167, 183, 185, 197 Website Online: fedex.com Weekend or Holiday Delivery Fee (International Next Flight) ....................................... 104, 106 Weekly Pickup Fee, Ground .............................................................................................................. 117, 129 Weight and Size. See Package Size and Weight; Pallet Size and Weight Z Zones Canada ............................................................................................................................................................. 29 International Express Freight Services ........................................................................................... 28 International Express Package Services ................................................................................ 25–27 International Premium .......................................................................................................................... 109 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ The following service marks, trademarks and trade names, among others, are trademarks, service marks and trade names of Federal Express Corporation or the respective companies for which registrations, or applications for registration, are on file, as applicable: FEDERAL EXPRESS, FEDEX EXPRESS, FEDEX GROUND, FEDEX OFFICE, FEDEX FREIGHT, FEDEX CUSTOM CRITICAL, FEDEX TRADE NETWORKS, FEDEX SUPPLY CHAIN, THE FEDEX LOGO, FEDEX, MY FEDEX, FEDEX SAMEDAY, FEDEX FIRST OVERNIGHT, FEDEX PRIORITY OVERNIGHT, FEDEX STANDARD OVERNIGHT, FEDEX 2DAY A.M., FEDEX 2DAY, FEDEX EXPRESS SAVER, FEDEX SAMEDAY CITY, FEDEX SAMEDAY CITY PRIORITY, FEDEX SAMEDAY CITY STANDARD, FEDEX SAMEDAY CITY ECONOMY, FEDEX SAMEDAY CITY DIRECT, FEDEX SAMEDAY CITY ROUTE, FEDEX SAMEDAY CITY CUSTOM, FEDEX SAMEDAY FREIGHT, FEDEX FIRST OVERNIGHT FREIGHT, FEDEX 1DAY FREIGHT, FEDEX 2DAY FREIGHT, FEDEX 3DAY FREIGHT, FEDEX EXPRESS FREIGHT, FEDEX FREIGHT PRIORITY, FEDEX FREIGHT ECONOMY, FEDEX INTERNATIONAL NEXT FLIGHT, FEDEX INTERNATIONAL FIRST, FEDEX INTERNATIONAL PRIORITY, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY, FEDEX INTERNATIONAL MAILSERVICE, FEDEX 10KG BOX, FEDEX 25KG BOX, FEDEX INTERNATIONAL BROKER SELECT, FEDEX INTERNATIONAL PRIORITY FREIGHT, FEDEX INTERNATIONAL ECONOMY FREIGHT, FEDEX INTERNATIONAL DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ÌÎÅËÎÅÐÕÀÅÎÁ¿ÐÀÅÏÐΞÑÐÅËÊÂÎÁÅÃÄÐÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÌÎÁÉÅÑÉÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÁÔÌÎÁÏÏÂÎÁÅÃÄÐÂÁÀÁÔÅÊÐÁÎʽÐÅËʽȽÅÎÌËÎЬÐˬ½ÅÎÌËÎÐÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÀÅÎÁ¿Ð ECONOMY OCEAN, FEDEX INTERNATIONAL DIRECT PRIORITY OCEAN, FEDEX CHARTERS, FEDEX HOME DELIVERY, FEDEX GROUND ECONOMY, FEDEX DATE CERTAIN HOME DELIVERY, FEDEX EVENING HOME DELIVERY, FEDEX APPOINTMENT HOME DELIVERY, FEDEX EXPRESS MULTIWEIGHT, FEDEX GROUND MULTIWEIGHT, FEDEX INTERNATIONAL GROUND, FEDEX INTERNATIONAL GROUND DISTRIBUTION, ÂÁÀÁÔÅÊÐÁÎʽÐÅËʽÈÃÎËÑÊÀ¿ËÊÏËÈÅÀ½ÐÅËÊÂÁÀÁÔÀÁÈÅÒÁÎÕÏÅÃʽÐÑÎÁËÌÐÅËÊÏÂÁÀÁÔÀÁÈÅÒÁÎÕɽʽÃÁÎÂÁÀÁÔ¿ËÈÈÁ¿ÐËÊÀÁÈÅÒÁÎÕ¯¿ËÀ°ÂÁÀÁÔÃÎËÑÊÀ¿ËÀÂÁÀÁÔÃÎËÑÊÀ ÁÈÁ¿ÐÎËÊÅ¿¿ËÀ¯Á¿ËÀ°ÂÁÀÁÔÃÎËÑÊÀ¿ËÈÈÁ¿ÐÂÁÀÁÔÏÄÅÌɽʽÃÁÎÂÁÀÁÔÏÄÅÌɽʽÃÁÎÈÅÐÁÂÁÀÁÔÏÄÅÌɽʽÃÁνÐÂÁÀÁÔ¿ËÉÂÁÀÁÔÁÔÌÎÁÏÏнÃÂÁÀÁÔÁÔÌÎÁÏϾÅÈȽ¾ÈÁÏнÉÌÏ FEDEX GROUND CALL TAG, FEDEX GROUND PACKAGE RETURNS PROGRAM, FEDEX GROUND ECONOMY RETURNS, FEDEX GLOBAL RETURNS, FEDEX BILLING ONLINE, FEDEX GLOBAL TRADE MANAGER, FEDEX EXPORT AGENTFILE, FEDEX TRACKING, FEDEX INSIGHT, FEDEX MOBILE, FEDEX GROUND ALTERNATE ADDRESS PICKUP, FEDEX GROUND AUTOMATED PICKUP, FEDEX OFFICE PRINT ONLINE, FEDEX OFFICE PRINT AND SHIP CENTER, FEDEX SHIP CENTER, FEDEX AUTHORIZED SHIPCENTER, FEDEX SHIPSITE, FEDEX DROP BOX, FEDEX RETAIL RATES, FEDEX ONE RATE, FEDEX INTERNATIONAL AIR WAYBILL, FEDEX EXPANDED SERVICE INTERNATIONAL AIR WAYBILL, FEDEX INTERNATIONAL DOCUMENT PREPARATION, FEDEX ENVELOPE, LEGAL SIZE REUSABLE FEDEX ENVELOPE, FEDEX PAK, FEDEX CLINICAL ̽ÇÂÁÀÁÔÉÁÀÅÑÉ¿ÈÅÊÅ¿½È¾ËÔÂÁÀÁÔȽÎÃÁ¿ÈÅÊÅ¿½È¾ËÔÂÁÀÁÔÑÊ $ ̽ÇÂÁÀÁÔÏɽÈȾËÔÂÁÀÁÔÉÁÀÅÑɾËÔÂÁÀÁÔȽÎÃÁ¾ËÔÂÁÀÁÔÁÔÐνȽÎÃÁ¾ËÔÂÁÀÁÔÐѾÁÂÁÀÁÔÐÁÉ̬ ASSURE, SENSEAWARE, SURFACE EXPEDITE, FEDEX CLAIMS ONLINE, FEDEX EXTRA HOURS AND FEDEX FREIGHT DIRECT. 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ÕåëèéÞßææßäÝèÛéåëèÙÛé Customer Service 1.800.463.3339 FedEx International Customer Service FedEx SameDay® Services FedEx Express Freight Customer Service FedEx Freight FedEx Custom Critical FedEx Trade Networks FedEx® Charters FedEx Regulatory Consulting FedEx Packaging Services Telecommunications Device for the Deaf SAY PRESS “Schedule a pickup” 1 “Track a package” 2 “Find FedEx locations” 3 “Order shipping supplies” 4 “Get rates” 5 “Claims” 61 “Billing and payments” 62 “Technical support” 63 “FedEx Office services” 64 “New account setup” 65 “Freight” 66 “Dangerous goods” 81 “Hazardous materials” 81 “Representative” 0 1.800.463.3339 (say “international services”) 1.800.399.5999 1.800.332.0807 1.866.393.4585 1.800.762.3787 1.800.249.2953 1.800.238.0181 1.800.851.3336 1.800.633.7019 1.800.238.4461 (7 a.m. to 8 p.m. CT, weekdays) On the phone Ship a package Learn how to pack Schedule a pickup Track package status Get service information Use international shipping tools Manage your 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FRQWUDFWSHUIRUPDQFHRUDGPLQLVWUDWLRQLIWKH/HDG6WDWHLVD SDUW\D3DUWLFLSDWLQJ6WDWHLIDQDPHGSDUW\WKHVWDWHZKHUHWKH 3DUWLFLSDWLQJ(QWLW\RU3XUFKDVLQJ(QWLW\LVORFDWHGLIHLWKHULVD QDPHGSDUW\ $VVLJQPHQWRI$QWLWUXVW5LJKWV&RQWUDFWRULUUHYRFDEO\DVVLJQVWRD 3DUWLFLSDWLQJ(QWLW\ZKRLVDVWDWHDQ\FODLPIRUUHOLHIRUFDXVHRIDFWLRQ ZKLFKWKH&RQWUDFWRUQRZKDVRUZKLFKPD\DFFUXHWRWKH&RQWUDFWRULQ WKHIXWXUHE\UHDVRQRIDQ\YLRODWLRQRIVWDWHRUIHGHUDODQWLWUXVWODZV 86&RUD3DUWLFLSDWLQJ(QWLW\¶VVWDWHDQWLWUXVWSURYLVLRQVDVQRZ LQHIIHFWDQGDVPD\EHDPHQGHGIURPWLPHWRWLPHLQFRQQHFWLRQZLWKDQ\ JRRGVRUVHUYLFHVSURYLGHGLQWKDWVWDWHIRUWKHSXUSRVHRIFDUU\LQJRXWWKH &RQWUDFWRU VREOLJDWLRQVXQGHUWKLV0DVWHU$JUHHPHQWRU3DUWLFLSDWLQJ $GGHQGXPLQFOXGLQJDWWKH3DUWLFLSDWLQJ(QWLW\ VRSWLRQWKHULJKWWR FRQWURODQ\VXFKOLWLJDWLRQRQVXFKFODLPIRUUHOLHIRUFDXVHRIDFWLRQ WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ AttachmentC:CostProposal CH21Ͳ36:SmallPackageDeliveryServices Instructions: 1.AnyalterationtoAttachmentC:CostProposalmayresultinproposalbeingdeemednonͲresponsive. 2.OfferorsubmittingcoststoNationwideCoverageMUSTfilloutalloftheRegionalCosttabstobeawarded forNationwideCoverage. 3.OfferorwhoisnotsubmittingcostforNationwideCoveragemayfilloutaCostProposalforeachregion theyareapplyingforanawardfor.IfatabdoesnothaveanycostssubmittedtheOfferorwillnotbe awardedforthatregionorNationalcoverage. 4.IfOfferorisawardedaregionalcontracttheymaysignaPAwithstateswithinthatregion.IfOfferordoes notgetawardedaregiontheywillnotbeabletosignaPAwiththoseStatesthroughthetermofthe contract. 5.OfferordoesnothavetoprovideservicestoeverystateinaRegion.TheUSisbrokenupregionallyto evaluatecostsforregionalvendorsandallowexpansionofPA'stoawardedofferorswithinaregion. RegionalMap: Region1ͲWest Statesincluded:Colorado,Wyoming,Montana,Idaho,Washington,Oregon,Utah,Nevada,California,Alaska, Hawaii Region2ͲMidwest $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Statesincluded:Ohio,Indiana,Michigan,Illinois,Missouri,Wisconsin,Minnesota,Iowa,Kansas,Nebraska, SouthDakota,NorthDakota Region3ͲSouthwest Statesincluded:Texas,Oklahoma,NewMexico,Arizona Region4ͲSoutheast Statesincluded:WestVirginia,Virginia,Kentucky,Tennessee,NorthCarolina,SouthCarolina,Georgia, Alabama,Mississippi,Arkansas,Louisiana,Florida Region5ͲNortheast Statesincluded:Maine,Massachusetts,RhodeIsland,Connecticut,NewHampshire,Vermont,NewYork, Pennsylvania,NewJersey,Delaware,Maryland $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Region1ͲWest Statesincluded:Colorado,Wyoming,Montana,Idaho,Washington,Oregon,Utah,Nevada, California,Alaska,Hawaii RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposal priceofeachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthe pricepointsforthatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpoints basedonwhatpercentagehighertheirProposedPriceisthantheLowestProposedPrice.An OfferorwhoseProposedPriceismorethandouble(200%)theLowestProposedPricewill receivenopoints.Theformulatocomputethepointsis:CostPointsx(2ͲProposed Price/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible CAIntrastate,ExpressOvernight:4lbspackageshippedfrom90095to94720;declaredvalue. DescriptionofFees: Baserate$14.36+fuel$.90+declaredvalue$0.00 TotalCost: $15.26 Scenario#2ͲTotalof80PointsPossible UTIntrastate,Ground,Residential:15lbpackageshippedfrom84111to84404;onͲcallpickup, sameday;proofofdelivery. DescriptionofFees: Baserate$4.64+residentialsurcharge$4.35+Fuel$.063+oncallsamedaypickup$0.00+ proofofdelivery$0.00 TotalCost: $9.62 Scenario#3ͲTotalof80PointsPossible WAInterstate,Express2ndday:7lbpackageshippedfrom98101to98402;declaredsignature required;declaredvalue,express. DescriptionofFees: Baserate$6.25+signature$5.55+Fuel$0.74+declaredvalue$0.00+ TotalCost: $12.54 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Scenario#4ͲTotalof80PointsPossible ORInterstate;ExpressovernightmidͲAM;4lbspackageshippedfrom97215to97301;adult signaturerequired DescriptionofFees: Baserate$8.96+AdultSignature$6.70+fuel$0.98 TotalCost: $16.64 Scenario#5ͲTotalof80PointsPossible NVInterstate,Ground:5lbspackageshippedfrom89403to88901;Saturdaydelivery Grounddoesn'tdelivertobusinessesonSaturdaybecausetheyareclosed DescriptionofFees: Baserate$4.64+fuel$0.32+Saturdaydelivery$0.00 TotalCost: $4.96 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Region2ͲMidwest Statesincluded:Ohio,Indiana,Michigan,Illinois,Missouri,Wisconsin,Minnesota,Iowa, Kansas,Nebraska,SouthDakota,NorthDakota RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposal priceofeachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthe pricepointsforthatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpoints basedonwhatpercentagehighertheirProposedPriceisthantheLowestProposedPrice.An OfferorwhoseProposedPriceismorethandouble(200%)theLowestProposedPricewill receivenopoints.Theformulatocomputethepointsis:CostPointsx(2ͲProposed Price/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible ILIntrastate,ExpressOvernight:4lbspackageshippedfrom62629to60007;declaredvalue. ILIntrastate,ExpressOvernight:4lbspackageshippedfrom62629to60007;declaredvalue. DescriptionofFees: Baserate$9.52+Fuel$0.60+Declaredvalue$0.00 TotalCost: $10.12 Scenario#2ͲTotalof80PointsPossible OHIntrastate,Ground,Residential:15lbpackageshippedfrom43004to41073;onͲcallpickup, sameday;proofofdelivery. DescriptionofFees: Baserate$4.64+residentialsurcharge$4.35+fuel$0.63+oncallpickupsameday$0.00+ proofofdelivery$0.00 TotalCost: $9.62 Scenario#3ͲTotalof80PointsPossible WIInterstate,Express2ndday:7lbpackageshippedfrom53702to53221;declaredsignature required;declaredvalue,express. DescriptionofFees: Baserate$6.25+signatureservice$5.55+fuel$0.74+Declaredvalue$0.00 TotalCost: $12.54 Scenario#4ͲTotalof80PointsPossible $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ MIInterstate,Ground:10lbpackageshippedfrom48864to48103;withaddresscorrection surcharge. DescriptionofFees: Baserate$4.64+addresscorrection$18.00+fuel$1.58 TotalCost: $24.22 Scenario#5ͲTotalof80PointsPossible NEInterstate,Ground:5lbspackageshippedfrom68501to68007;Saturdaydelivery Grounddoesn'tdelivertobusinessesonSaturdaybecausetheyareclosed DescriptionofFees: Baserate$4.23+fuel$0.30+SaturdayDelivery$0.00 TotalCost: $4.53 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Region3ͲSouthwest Statesincluded:Texas,Oklahoma,NewMexico,Arizona RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposalpriceof eachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthepricepointsfor thatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpointsbasedonwhat percentagehighertheirProposedPriceisthantheLowestProposedPrice.AnOfferorwhose ProposedPriceismorethandouble(200%)theLowestProposedPricewillreceivenopoints.The formulatocomputethepointsis:CostPointsx(2ͲProposedPrice/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible TXIntrastate,ExpressOvernight:4lbspackageshippedfrom72096to78006;declaredvalue. DescriptionofFees: Baserate$14.36+fuel$0.90+Declaredvalue$0.00 TotalCost: $15.26 Scenario#2ͲTotalof80PointsPossible TXIntrastate,Ground,Residential:15lbpackageshippedfrom76063to79835;onͲcallpickup,same day;proofofdelivery. DescriptionofFees: Baserate$5.11+residentialsurcharge$4.35+fuel$0.66+oncallpickupsameday$0.00+Proof ofdelivery$0.00 TotalCost: $10.12 Scenario#3ͲTotalof80PointsPossible NMInterstate,Express2ndday:7lbpackageshippedfrom87503to87101;declaredsignature required;declaredvalue,express. DescriptionofFees: Baserate$6.25+signature$5.55+fuel$0.74+Declaredvalue$0.00 TotalCost: $12.54 Scenario#4ͲTotalof80PointsPossible $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ AZInterstate,Ground:10lbpackageshippedfrom85001to85054;withaddresscorrection surcharge. DescriptionofFees: Baserate$4.64+addresscorrection$18.00+fuel$1.58 TotalCost: $24.22 Scenario#5ͲTotalof80PointsPossible OKInterstate,Ground:5lbspackageshippedfrom73008to74008;Saturdaydelivery Grounddoesn'tdelivertobusinessesonSaturdaybecausetheyareclosed DescriptionofFees: Baserate$4.23+fuel$0.30 TotalCost: $4.53 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Region4ͲSoutheast Statesincluded:WestVirginia,Virginia,Kentucky,Tennessee,NorthCarolina,SouthCarolina, Georgia,Alabama,Mississippi,Arkansas,Louisiana,Florida RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposalpriceof eachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthepricepointsfor thatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpointsbasedonwhat percentagehighertheirProposedPriceisthantheLowestProposedPrice.AnOfferorwhose ProposedPriceismorethandouble(200%)theLowestProposedPricewillreceivenopoints.The formulatocomputethepointsis:CostPointsx(2ͲProposedPrice/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible TN,Express,Intrastate,Commercial:3lb.packageshippedfromNashville,TN37243toJackson,TN 38302(commercialaddress)viaExpressPriorityOvernight(deliveryby10:30AM),scheduleddaily pickͲup. DescriptionofFees: Baserate$8.34+Fuel$0.52+Scheduleddailypickup$0.00 TotalCost: $8.86 Scenario#2ͲTotalof80PointsPossible FLInterstate,Ground:10lbpackageshippedfrom32399to22904;withaddresscorrection surcharge. DescriptionofFees: Baserate$5.21+Addresscorrection$18.00+Fuel$1.62 TotalCost: $24.83 Scenario#3ͲTotalof80PointsPossible LAInterstate,Express2ndday:7lbpackageshippedfrom70801to70114;declaredsignature required;declaredvalue,express. DescriptionofFees: Baserate$6.25+Signaturerequired$5.55+fuel$0.74+Declaredvalue$0.00 TotalCost: $12.54 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Scenario#4ͲTotalof80PointsPossible GAInterstate,Ground:10lbpackageshippedfrom30301to31402;withaddresscorrection surcharge. DescriptionofFees: Baserate$4.64+Addresscorrection$18.00+Fuel$1.58 TotalCost: $24.22 Scenario#5ͲTotalof80PointsPossible WVInterstate,Ground:5lbspackageshippedfrom25301to25701;Saturdaydelivery Grounddoesn'tdelivertobusinessesonSaturdaybecausetheyareclosed DescriptionofFees: Baserate$4.23+Fuel$0.30+Saturdaydelivery$0.00 TotalCost: $4.53 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Region5ͲNortheast Statesincluded:Maine,Massachusetts,RhodeIsland,Connecticut,NewHampshire,Vermont,New York,Pennsylvania,NewJersey,Delaware,Maryland RegionalInstructions: 1.IfOfferorcannotprovideacostforthescenario,put$0.00orleaveScenarioblank. 2.AnyScenariowith$0.00willreceivenoCostPointsforthatlineitem. 3.ThepointsassignedtoeachOfferor'scostproposalwillbebasedonthelowestproposalpriceof eachscenario.TheOfferorwiththelowestProposedPricewillreceive100%ofthepricepointsfor thatscenario.AllotherOfferorswillreceiveaportionofthetotalcostpointsbasedonwhat percentagehighertheirProposedPriceisthantheLowestProposedPrice.AnOfferorwhose ProposedPriceismorethandouble(200%)theLowestProposedPricewillreceivenopoints.The formulatocomputethepointsis:CostPointsx(2ͲProposedPrice/LowestProposedPrice). 4.Offerorshalldescribeeachfeeassociatedwiththeshippingscenario 5.OfferortofillouttheportionsinYellow. Scenario#1ͲTotalof80PointsPossible MEIntrastate,ExpressOvernight:4lbspackageshippedfrom04609to04005;declaredvalue. DescriptionofFees: Baserate$7.32+Fuel$0.46+Declaredvalue$0.00 TotalCost: $7.78 Scenario#2ͲTotalof80PointsPossible NYIntrastate,Ground,Residential:15lbpackageshippedfrom10002to14606;onͲcallpickup,same day;proofofdelivery. DescriptionofFees: Baserate$4.92+Residentialsurcharge$4.35+Fuel$0.65+OnͲcallpickupsameday$0.00+Proof ofdelivery$0.00 TotalCost: $9.92 Scenario#3ͲTotalof80PointsPossible NJInterstate,Express2ndday:7lbpackageshippedfrom07101to07087;declaredsignature required;declaredvalue,express. DescriptionofFees: Baserate$6.25+Signatureservice$5.55+Fuel$0.74+Declaredvalue$0.00 TotalCost: $12.54 Scenario#4ͲTotalof80PointsPossible $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ MAInterstate,Ground:10lbpackageshippedfrom02101to01851;withaddresscorrection surcharge. DescriptionofFees: Baserate$4.64+Addresscorrection$18.00+Fuel$1.58 TotalCost: $24.22 Scenario#5ͲTotalof80PointsPossible MDInterstate,Ground:5lbspackageshippedfrom20743to21230;Saturdaydelivery Grounddoesn'tdelivertobusinessesonSaturdaybecausetheyareclosed DescriptionofFees: Baserate$4.23+Fuel$0.30+Saturdaydelivery$0.00 TotalCost: $4.53 $WWDFKPHQW))HG([5HVSRQVHWR6ROLFLWDWLRQ Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e FE D E X PR I O R I T Y OV E R N I G H T FE D E X ST A N D A R D OV E R N I G H T FE D E X EX P R E S S SA V E R PO SO E2 A E2 XS F1 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 In t r a Ha w a i i Zo n e > 2 3 4 5 6 7 8 9Ͳ10 13 Ͳ16 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 13 Ͳ16 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 In t r a Ha w a i i Zo n e > 2 3 4 5 6 7 8 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 0. 3 4 7. 5 3 7 . 7 8 9 . 0 1 9 . 5 0 9 . 7 6 1 0 . 5 2 1 0 . 8 9 1 2 . 2 5 1 2 . 2 5 1 2 . 7 4 7 . 5 3 0. 3 4 7. 0 5 7 . 1 9 8 . 3 8 8 . 8 4 8 . 9 2 9 . 4 8 9 . 9 5 1 1 . 6 3 1 2 . 0 9 0. 3 4 6. 9 0 6 . 9 0 6 . 9 0 6 . 9 0 7 . 8 8 8 . 2 1 8 . 2 6 1 1 . 0 4 1 1 . 4 9 0. 3 4 6. 1 9 6 . 1 9 6 . 1 9 6 . 3 3 7 . 4 7 7 . 8 2 7 . 8 7 1 0 . 6 1 1 0 . 6 1 1 2 . 1 6 6 . 1 9 Pa k 1 5. 8 8 5 . 8 8 5 . 8 8 5 . 9 7 6 . 3 7 6 . 7 0 7 . 4 0 15 1 $0 . 6 8 $ 1 . 2 0 $ 2 . 0 8 $ 3 . 1 8 $ 3 . 5 9 $ 4 . 1 4 $ 4 . 5 3 $ 4 . 9 6 $ 5 . 2 1 $ 3 . 2 2 Pa k 1 7. 6 0 1 0 . 1 1 1 2 . 6 9 1 4 . 0 7 1 5 . 2 6 1 6 . 3 0 1 6 . 7 5 1 7 . 7 3 1 7 . 7 3 1 7 . 6 7 7 . 6 0 Pa k 1 7. 1 9 8 . 3 6 1 1 . 1 3 1 2 . 3 4 1 3 . 3 9 1 4 . 2 9 1 4 . 7 1 1 6 . 8 4 1 6 . 7 5 Pa k 1 6. 9 0 6 . 9 0 6 . 9 0 6 . 9 0 7 . 9 7 8 . 3 3 8 . 4 1 1 6 . 0 0 1 5 . 9 3 Pa k 1 6. 1 9 6 . 1 9 6 . 1 9 6 . 3 3 7 . 4 7 7 . 8 9 8 . 0 4 1 2 . 1 7 1 2 . 1 7 1 3 . 0 6 6 . 1 9 Pa k 2 5. 8 8 5 . 8 8 5 . 8 8 6 . 2 3 7 . 2 5 7 . 8 2 8 . 6 4 50 0 0. 6 6 1 . 1 8 2 . 0 0 3 . 1 5 3 . 5 4 4 . 0 4 4 . 3 2 4 . 8 1 5 . 0 3 3 . 2 0 Pa k 2 7. 7 8 1 0 . 9 9 1 4 . 2 8 1 5 . 5 8 1 7 . 2 7 1 7 . 9 6 1 8 . 6 8 1 9 . 7 3 1 9 . 7 3 1 9 . 1 6 7 . 7 8 Pa k 2 7. 2 6 8 . 8 6 1 2 . 5 5 1 3 . 6 5 1 5 . 1 2 1 5 . 7 8 1 6 . 3 9 1 8 . 7 6 1 8 . 2 2 Pa k 2 6. 9 0 6 . 9 0 6 . 9 0 6 . 9 0 8 . 7 9 9 . 5 9 1 0 . 0 2 1 7 . 8 1 1 7 . 2 9 Pa k 2 6. 1 9 6 . 1 9 6 . 1 9 6 . 5 4 8 . 3 7 9 . 1 2 9 . 5 4 1 3 . 5 8 1 3 . 5 8 1 5 . 5 1 6 . 1 9 1 5. 8 8 5 . 8 8 5 . 8 8 5 . 9 7 6 . 3 7 6 . 7 0 7 . 4 0 10 0 0 0. 6 1 1 . 1 2 1 . 9 9 3 . 0 9 3 . 5 2 3 . 9 7 4 . 3 1 4 . 7 0 5 . 0 1 3 . 1 5 1 7. 6 0 1 0 . 1 1 1 2 . 6 9 1 4 . 0 7 1 5 . 2 6 1 6 . 3 0 1 6 . 7 5 1 7 . 7 3 1 7 . 7 3 1 7 . 6 7 7 . 6 0 1 7. 1 9 8 . 3 6 1 1 . 1 3 1 2 . 3 4 1 3 . 3 9 1 4 . 2 9 1 4 . 7 1 1 6 . 8 4 1 6 . 7 5 1 6. 9 0 6 . 9 0 6 . 9 0 6 . 9 0 7 . 9 7 8 . 3 3 8 . 4 1 1 6 . 0 0 1 5 . 9 3 1 6. 1 9 6 . 1 9 6 . 1 9 6 . 3 3 7 . 4 7 7 . 8 9 8 . 0 4 1 2 . 1 7 1 2 . 1 7 1 3 . 0 6 6 . 1 9 2 5. 8 8 5 . 8 8 5 . 8 8 6 . 2 3 7 . 2 5 7 . 8 2 8 . 6 4 20 0 0 0. 5 9 1 . 1 0 1 . 9 1 2 . 8 2 3 . 3 8 3 . 9 4 4 . 2 7 4 . 6 4 4 . 9 5 3 . 1 3 2 7. 7 8 1 0 . 9 9 1 4 . 2 8 1 5 . 5 8 1 7 . 2 7 1 7 . 9 6 1 8 . 6 8 1 9 . 7 3 1 9 . 7 3 1 9 . 1 6 7 . 7 8 2 7. 2 6 8 . 8 6 1 2 . 5 5 1 3 . 6 5 1 5 . 1 2 1 5 . 7 8 1 6 . 3 9 1 8 . 7 6 1 8 . 2 2 2 6. 9 0 6 . 9 0 6 . 9 0 6 . 9 0 8 . 7 9 9 . 5 9 1 0 . 0 2 1 7 . 8 1 1 7 . 2 9 2 6. 1 9 6 . 1 9 6 . 1 9 6 . 5 4 8 . 3 7 9 . 1 2 9 . 5 4 1 3 . 5 8 1 3 . 5 8 1 5 . 5 1 6 . 1 9 3 5. 8 8 5 . 8 8 5 . 9 5 6 . 7 8 8 . 3 4 8 . 7 6 9 . 7 6 Mi n = $4 1 . 9 1 $ 7 3 . 7 6 $ 1 1 5 . 6 7 $ 1 2 5 . 7 4 $ 1 2 9 . 0 8 $ 1 3 5 . 7 9 $ 1 3 7 . 4 7 $ 8 0 0 . 3 8 $ 8 7 6 . 1 0 $ 3 6 7 . 7 4 3 8. 7 5 1 1 . 6 8 1 5 . 8 2 1 7 . 2 5 1 9 . 1 5 1 9 . 7 6 2 0 . 4 5 2 1 . 6 1 2 1 . 6 1 2 4 . 4 6 8 . 7 5 3 7. 2 6 9 . 4 1 1 3 . 9 0 1 5 . 1 2 1 6 . 8 2 1 7 . 2 9 1 7 . 9 3 2 0 . 5 1 2 3 . 2 4 3 6. 9 0 6 . 9 0 6 . 9 0 7 . 4 9 1 0 . 1 2 1 1 . 1 1 1 1 . 4 7 1 9 . 4 9 2 2 . 0 9 3 6. 1 9 6 . 1 9 6 . 2 9 7 . 1 3 9 . 6 2 1 0 . 4 3 1 0 . 8 1 1 5 . 2 1 1 5 . 2 1 1 6 . 1 7 6 . 1 9 4 5. 8 8 5 . 8 8 6 . 2 3 7 . 8 8 9 . 2 4 9 . 9 8 1 1 . 1 7 4 9. 4 3 1 2 . 2 3 1 7 . 1 6 1 8 . 8 8 2 0 . 9 1 2 1 . 5 0 2 2 . 3 5 2 3 . 5 8 2 3 . 5 8 2 6 . 5 2 9 . 4 3 4 7. 6 9 1 0 . 0 2 1 5 . 0 8 1 6 . 5 6 1 8 . 3 5 1 8 . 8 6 1 9 . 6 2 2 2 . 3 8 2 5 . 1 7 4 6. 9 0 6 . 9 0 6 . 9 0 8 . 7 3 1 1 . 6 9 1 2 . 6 9 1 3 . 0 8 2 1 . 2 9 2 3 . 9 1 4 6. 1 9 6 . 1 9 6 . 5 4 8 . 3 1 1 1 . 0 7 1 1 . 9 2 1 2 . 2 9 1 6 . 5 8 1 6 . 5 8 1 7 . 0 6 6 . 1 9 5 5. 8 8 5 . 9 1 6 . 5 1 8 . 7 4 1 0 . 4 8 1 1 . 0 0 1 2 . 5 5 F2 5 9. 5 5 1 2 . 7 4 1 8 . 7 6 2 0 . 6 8 2 2 . 6 9 2 3 . 3 0 2 4 . 1 3 2 5 . 9 0 2 5 . 9 0 2 8 . 3 2 9 . 5 5 5 7. 8 9 1 0 . 1 4 1 6 . 4 8 1 8 . 0 0 1 9 . 5 7 2 0 . 0 9 2 0 . 8 1 2 4 . 5 8 2 6 . 9 0 5 6. 9 0 6 . 9 0 7 . 2 5 9 . 6 6 1 3 . 0 3 1 4 . 0 6 1 4 . 8 4 2 3 . 3 6 2 5 . 5 5 5 6. 1 9 6 . 2 3 6 . 9 0 9 . 2 1 1 2 . 4 0 1 3 . 2 0 1 3 . 9 7 1 7 . 9 8 1 7 . 9 8 1 7 . 8 1 6 . 1 9 6 5. 9 1 6 . 2 3 7 . 1 3 9 . 5 6 1 1 . 6 8 1 2 . 2 7 1 4 . 1 8 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 6 10 . 4 8 1 3 . 4 6 2 0 . 2 9 2 2 . 2 9 2 4 . 5 7 2 4 . 9 6 2 6 . 0 2 2 7 . 8 6 2 7 . 8 6 3 0 . 3 7 1 0 . 4 8 6 8. 3 6 1 1 . 4 0 1 7 . 8 2 1 9 . 2 2 2 1 . 2 2 2 1 . 5 2 2 2 . 4 4 2 6 . 4 5 2 8 . 8 5 6 6. 9 0 6 . 9 0 7 . 8 8 1 0 . 5 5 1 4 . 4 7 1 5 . 6 6 1 6 . 3 0 2 5 . 1 3 2 7 . 4 0 6 6. 2 3 6 . 5 4 7 . 5 1 1 0 . 0 5 1 3 . 8 2 1 4 . 7 8 1 5 . 5 3 1 9 . 1 1 1 9 . 1 1 1 8 . 9 5 6 . 2 3 7 6. 2 3 6 . 3 7 7 . 7 3 1 0 . 4 4 1 2 . 9 7 1 3 . 8 4 1 5 . 5 8 15 1 $0 . 6 8 $ 1 . 2 0 $ 2 . 0 8 $ 3 . 1 8 $ 3 . 5 9 $ 4 . 1 4 $ 4 . 5 3 $ 4 . 9 6 $ 5 . 2 1 $ 3 . 2 2 7 10 . 9 6 1 4 . 1 5 2 1 . 6 9 2 3 . 9 3 2 6 . 3 0 2 6 . 8 6 2 7 . 7 9 2 9 . 5 7 2 9 . 5 7 3 2 . 3 1 1 0 . 9 6 7 8. 5 2 1 1 . 9 1 1 9 . 1 1 2 0 . 8 9 2 2 . 7 0 2 3 . 1 8 2 3 . 9 7 2 8 . 0 5 3 0 . 7 2 7 6. 9 0 7 . 0 1 8 . 5 6 1 1 . 5 5 1 6 . 3 0 1 7 . 3 9 1 7 . 9 3 2 6 . 6 6 2 9 . 1 7 7 6. 5 4 6 . 6 9 8 . 1 4 1 1 . 0 0 1 5 . 5 3 1 6 . 5 3 1 7 . 0 6 1 9 . 9 5 1 9 . 9 5 1 9 . 9 3 6 . 5 4 8 6. 2 3 6 . 9 2 8 . 2 4 1 1 . 3 6 1 4 . 2 0 1 5 . 1 6 1 7 . 0 9 50 0 0. 6 6 1 . 1 8 2 . 0 0 3 . 1 5 3 . 5 4 4 . 0 4 4 . 3 2 4 . 8 1 5 . 0 3 3 . 2 0 8 11 . 1 7 1 4 . 8 0 2 3 . 1 1 2 5 . 4 8 2 8 . 0 4 2 8 . 7 6 2 9 . 6 0 3 1 . 1 1 3 1 . 1 1 3 3 . 8 4 1 1 . 1 7 8 8. 9 7 1 2 . 2 6 2 0 . 3 0 2 2 . 2 4 2 4 . 2 3 2 4 . 8 1 2 5 . 5 0 2 9 . 5 7 3 2 . 1 4 8 6. 9 0 7 . 6 5 9 . 1 3 1 2 . 5 6 1 8 . 0 2 1 9 . 1 5 1 9 . 7 0 2 8 . 0 5 3 0 . 5 3 8 6. 5 4 7 . 3 0 8 . 7 1 1 1 . 9 4 1 7 . 1 4 1 8 . 2 6 1 8 . 7 7 2 0 . 9 7 2 0 . 9 7 2 1 . 0 5 6 . 5 4 9 6. 2 3 7 . 2 2 8 . 9 2 1 2 . 2 2 1 5 . 4 8 1 6 . 5 8 1 8 . 6 0 10 0 0 0. 6 1 1 . 1 2 1 . 9 9 3 . 0 9 3 . 5 2 3 . 9 7 4 . 3 1 4 . 7 0 5 . 0 1 3 . 1 5 9 11 . 3 2 1 5 . 3 8 2 4 . 4 1 2 7 . 1 2 2 9 . 8 2 3 0 . 6 1 3 1 . 4 8 3 3 . 2 6 3 3 . 2 6 3 5 . 9 3 1 1 . 3 2 9 9. 4 6 1 2 . 7 9 2 1 . 4 5 2 3 . 6 6 2 5 . 7 3 2 6 . 4 5 2 7 . 1 5 3 1 . 6 0 3 4 . 1 2 9 6. 9 0 8 . 0 0 9 . 8 5 1 3 . 5 0 1 9 . 6 2 2 0 . 9 7 2 1 . 6 7 3 0 . 0 0 3 2 . 4 3 9 6. 5 4 7 . 6 0 9 . 4 0 1 2 . 8 2 1 8 . 6 7 1 9 . 9 7 2 0 . 6 3 2 2 . 4 7 2 2 . 4 7 2 2 . 3 5 6 . 5 4 10 6. 5 0 7 . 6 7 9 . 5 9 1 3 . 0 5 1 6 . 3 5 1 7 . 8 2 2 0 . 1 1 20 0 0 0. 5 9 1 . 1 0 1 . 9 1 2 . 8 2 3 . 3 8 3 . 9 4 4 . 2 7 4 . 6 4 4 . 9 5 3 . 1 3 10 11 . 3 3 1 5 . 3 9 2 5 . 5 6 2 8 . 5 3 3 1 . 5 9 3 2 . 4 0 3 3 . 3 6 3 5 . 1 0 3 5 . 1 0 3 7 . 8 6 1 1 . 3 3 10 9. 6 2 1 3 . 3 1 2 2 . 4 4 2 4 . 9 4 2 7 . 2 8 2 7 . 9 7 2 8 . 7 7 3 3 . 3 6 3 5 . 9 7 10 7. 2 1 8 . 5 0 1 0 . 6 1 1 4 . 4 0 2 0 . 9 1 2 2 . 8 1 2 3 . 4 4 3 1 . 7 0 3 4 . 1 8 10 6. 8 6 8 . 1 0 1 0 . 1 1 1 3 . 7 5 1 9 . 9 3 2 1 . 6 1 2 2 . 3 0 2 4 . 3 0 2 4 . 3 0 2 3 . 7 1 6 . 8 6 11 6. 8 1 8 . 1 0 1 0 . 0 5 1 3 . 9 3 1 7 . 4 1 1 9 . 1 3 2 1 . 4 0 Mi n = $4 1 . 9 1 $ 7 3 . 7 6 $ 1 1 5 . 6 7 $ 1 2 5 . 7 4 $ 1 2 9 . 0 8 $ 1 3 5 . 7 9 $ 1 3 7 . 4 7 $ 8 0 0 . 3 8 $ 8 7 6 . 1 0 $ 3 6 7 . 7 4 11 12 . 4 0 1 6 . 8 8 2 6 . 8 9 3 0 . 1 1 3 3 . 3 6 3 4 . 3 2 3 5 . 1 3 3 7 . 2 6 3 7 . 2 6 3 9 . 5 2 1 2 . 4 0 11 9. 9 8 1 3 . 8 9 2 3 . 6 3 2 6 . 2 7 2 8 . 7 7 2 9 . 6 2 3 0 . 3 3 3 5 . 4 1 3 7 . 5 5 11 7. 5 4 8 . 9 4 1 1 . 1 1 1 5 . 4 0 2 2 . 6 2 2 4 . 5 0 2 5 . 3 7 3 3 . 6 4 3 5 . 6 6 11 7. 1 9 8 . 5 2 1 0 . 5 7 1 4 . 6 9 2 1 . 5 1 2 3 . 1 1 2 4 . 0 7 2 5 . 7 4 2 5 . 7 4 2 5 . 1 6 7 . 1 9 12 7. 2 1 8 . 5 7 1 0 . 6 0 1 4 . 7 2 1 8 . 5 9 2 0 . 3 9 2 2 . 6 9 12 12 . 8 6 1 7 . 5 6 2 8 . 3 4 3 1 . 5 0 3 4 . 9 5 3 6 . 2 2 3 7 . 0 2 3 8 . 8 0 3 8 . 8 0 4 0 . 3 5 1 2 . 8 6 12 10 . 2 9 1 4 . 5 7 2 4 . 9 4 2 7 . 5 0 3 0 . 1 8 3 1 . 2 4 3 1 . 9 4 3 6 . 8 6 3 8 . 3 5 12 7. 9 7 9 . 4 7 1 1 . 7 1 1 6 . 2 8 2 4 . 3 2 2 6 . 2 3 2 7 . 1 1 3 5 . 0 2 3 6 . 4 4 12 7. 5 7 9 . 0 1 1 1 . 1 4 1 5 . 5 1 2 3 . 1 6 2 4 . 6 2 2 5 . 4 7 2 6 . 6 8 2 6 . 6 8 2 6 . 0 5 7 . 5 7 13 7. 6 7 9 . 0 1 1 0 . 9 9 1 5 . 6 2 1 9 . 6 4 2 1 . 4 2 2 3 . 9 5 F3 13 13 . 0 9 1 8 . 2 6 2 9 . 7 0 3 2 . 9 1 3 6 . 4 0 3 8 . 0 9 3 8 . 8 0 4 0 . 6 6 4 0 . 6 6 4 1 . 4 5 1 3 . 0 9 13 10 . 4 8 1 5 . 3 2 2 6 . 0 9 2 8 . 7 6 3 1 . 3 7 3 2 . 8 6 3 3 . 5 0 3 8 . 6 4 3 9 . 3 7 13 8. 5 0 9 . 9 6 1 2 . 1 5 1 7 . 2 6 2 5 . 9 3 2 7 . 4 8 2 8 . 7 0 3 6 . 7 2 3 7 . 4 0 13 8. 1 0 9 . 4 9 1 1 . 5 7 1 6 . 4 5 2 4 . 6 2 2 5 . 8 4 2 6 . 9 3 2 7 . 5 9 2 7 . 5 9 2 7 . 0 3 8 . 1 0 14 8. 0 4 9 . 4 7 1 1 . 6 9 1 6 . 5 3 2 0 . 6 3 2 2 . 5 5 2 5 . 1 7 Zo n e > 2 3 4 5 6 7 8 14 13 . 5 8 1 8 . 9 3 3 1 . 2 3 3 4 . 3 2 3 7 . 8 3 3 9 . 7 7 4 0 . 7 1 4 2 . 6 4 4 2 . 6 4 4 2 . 5 8 1 3 . 5 8 14 10 . 8 3 1 5 . 8 7 2 7 . 4 5 2 9 . 9 8 3 2 . 6 0 3 4 . 3 1 3 5 . 1 3 4 0 . 5 3 4 0 . 4 4 14 8. 8 8 1 0 . 4 4 1 2 . 9 2 1 8 . 2 7 2 7 . 4 8 2 8 . 9 6 2 9 . 9 5 3 8 . 4 8 3 8 . 4 2 14 8. 4 5 9 . 9 6 1 2 . 2 9 1 7 . 4 0 2 5 . 8 4 2 7 . 1 5 2 8 . 1 9 2 8 . 6 9 2 8 . 6 9 2 8 . 0 3 8 . 4 5 15 8. 3 4 9 . 7 0 1 2 . 2 7 1 7 . 1 4 2 1 . 7 4 2 3 . 5 3 2 6 . 3 0 15 1 $0 . 6 8 $ 1 . 2 0 $ 2 . 0 8 $ 3 . 1 8 $ 3 . 5 9 $ 4 . 1 4 $ 4 . 5 3 15 13 . 9 0 1 9 . 6 3 3 2 . 2 9 3 5 . 6 9 3 9 . 2 2 4 1 . 0 7 4 2 . 2 6 4 4 . 2 4 4 4 . 2 4 4 3 . 7 9 1 3 . 9 0 15 11 . 2 6 1 6 . 4 5 2 8 . 3 9 3 1 . 2 0 3 3 . 8 4 3 5 . 4 2 3 6 . 4 7 4 2 . 0 2 4 1 . 6 1 15 9. 2 2 1 0 . 7 4 1 3 . 5 5 1 8 . 9 7 2 8 . 9 6 3 0 . 2 2 3 1 . 3 4 3 9 . 9 4 3 9 . 5 4 15 8. 7 7 1 0 . 2 1 1 2 . 9 3 1 8 . 0 2 2 7 . 1 5 2 8 . 3 8 2 9 . 4 5 2 9 . 9 7 2 9 . 9 7 2 9 . 3 3 8 . 7 7 16 8. 5 7 1 0 . 0 3 1 2 . 7 8 1 7 . 7 1 2 2 . 6 7 2 4 . 6 8 2 7 . 4 5 50 0 0. 6 6 1 . 1 8 2 . 0 0 3 . 1 5 3 . 5 4 4 . 0 4 4 . 3 2 16 14 . 2 9 2 0 . 2 7 3 3 . 8 4 3 7 . 0 2 4 0 . 5 2 4 2 . 1 3 4 3 . 3 4 4 5 . 3 6 4 5 . 3 6 4 5 . 4 5 1 4 . 2 9 16 11 . 4 9 1 6 . 8 5 2 9 . 7 4 3 2 . 3 4 3 4 . 9 3 3 6 . 3 5 3 7 . 4 0 4 3 . 0 9 4 3 . 1 9 16 9. 4 7 1 1 . 0 7 1 4 . 1 6 1 9 . 5 8 3 0 . 2 2 3 1 . 7 8 3 2 . 6 2 4 0 . 9 3 4 1 . 0 4 16 9. 0 1 1 0 . 5 5 1 3 . 4 8 1 8 . 6 4 2 8 . 3 8 2 9 . 8 0 3 0 . 7 4 3 1 . 2 3 3 1 . 2 3 3 0 . 7 0 9 . 0 1 17 8. 8 2 1 0 . 3 4 1 3 . 3 5 1 8 . 5 5 2 3 . 5 0 2 5 . 9 4 2 8 . 8 6 10 0 0 0. 6 1 1 . 1 2 1 . 9 9 3 . 0 9 3 . 5 2 3 . 9 7 4 . 3 1 17 14 . 9 2 2 0 . 9 7 3 4 . 8 2 3 8 . 2 2 4 1 . 4 2 4 3 . 0 8 4 4 . 2 7 4 6 . 3 6 4 6 . 3 6 4 6 . 7 1 1 4 . 9 2 17 12 . 0 8 1 7 . 1 5 3 0 . 5 9 3 3 . 3 9 3 5 . 7 4 3 7 . 1 7 3 8 . 2 2 4 4 . 0 5 4 4 . 3 9 17 9. 7 6 1 1 . 4 1 1 4 . 7 5 2 0 . 5 0 3 1 . 5 9 3 3 . 4 5 3 4 . 1 8 4 1 . 8 5 4 2 . 1 6 17 9. 3 0 1 0 . 8 9 1 4 . 0 3 1 9 . 5 2 2 9 . 6 5 3 1 . 3 7 3 2 . 1 7 3 2 . 6 9 3 2 . 6 9 3 2 . 1 3 9 . 3 0 18 9. 1 2 1 0 . 6 5 1 3 . 8 7 1 9 . 2 0 2 4 . 2 8 2 7 . 1 6 3 0 . 4 3 20 0 0 0. 5 9 1 . 1 0 1 . 9 1 2 . 8 2 3 . 3 8 3 . 9 4 4 . 2 7 18 15 . 4 1 2 1 . 6 5 3 5 . 8 4 3 9 . 0 1 4 2 . 3 6 4 4 . 0 3 4 5 . 4 3 4 7 . 5 1 4 7 . 5 1 4 8 . 5 5 1 5 . 4 1 18 12 . 4 5 1 7 . 6 0 3 1 . 5 4 3 4 . 0 6 3 6 . 5 4 3 7 . 9 9 3 9 . 2 3 4 5 . 1 3 4 6 . 1 2 18 10 . 1 0 1 1 . 8 0 1 5 . 3 2 2 1 . 2 5 3 2 . 9 0 3 4 . 9 6 3 6 . 2 3 4 2 . 8 7 4 3 . 7 9 18 9. 6 0 1 1 . 2 3 1 4 . 6 2 2 0 . 2 1 3 1 . 3 1 3 2 . 7 7 3 4 . 0 5 3 4 . 5 9 3 4 . 5 9 3 3 . 8 9 9 . 6 0 19 9. 4 7 1 0 . 9 7 1 4 . 2 5 2 0 . 0 0 2 5 . 1 5 2 8 . 3 8 3 1 . 5 4 Mi n = $4 1 . 9 1 $ 7 3 . 7 6 $ 1 1 5 . 6 7 $ 1 2 5 . 7 4 $ 1 2 9 . 0 8 $ 1 3 5 . 7 9 $ 1 3 7 . 4 7 19 15 . 7 8 2 2 . 2 2 3 6 . 7 1 3 9 . 8 3 4 3 . 3 3 4 5 . 0 0 4 6 . 6 5 4 9 . 0 6 4 9 . 0 6 4 9 . 7 5 1 5 . 7 8 19 12 . 7 6 1 8 . 0 7 3 2 . 2 7 3 4 . 7 9 3 7 . 3 7 3 8 . 8 1 4 0 . 2 3 4 6 . 6 1 4 7 . 2 9 19 10 . 4 4 1 2 . 1 3 1 5 . 7 9 2 2 . 1 1 3 4 . 1 1 3 6 . 5 9 3 7 . 4 1 4 4 . 2 7 4 4 . 9 0 19 9. 9 6 1 1 . 5 5 1 5 . 0 3 2 1 . 0 3 3 2 . 4 7 3 4 . 5 4 3 5 . 6 2 3 6 . 2 2 3 6 . 2 2 3 5 . 4 4 9 . 9 6 20 9. 8 2 1 1 . 4 3 1 4 . 7 9 2 0 . 9 1 2 6 . 0 4 2 9 . 4 8 3 2 . 7 7 20 15 . 8 6 2 2 . 7 1 3 7 . 6 3 4 0 . 8 2 4 4 . 2 4 4 6 . 0 8 4 7 . 7 1 5 0 . 0 6 5 0 . 0 6 5 2 . 9 4 1 5 . 8 6 20 12 . 9 8 1 8 . 6 0 3 4 . 7 9 3 7 . 8 1 4 0 . 4 7 4 2 . 1 4 4 3 . 6 8 4 7 . 5 5 5 0 . 3 0 20 10 . 8 5 1 2 . 6 5 1 6 . 3 8 2 3 . 1 0 3 5 . 3 2 3 7 . 8 4 3 8 . 7 5 4 5 . 1 7 4 7 . 7 6 20 10 . 3 3 1 2 . 0 5 1 5 . 6 0 2 2 . 0 0 3 3 . 6 4 3 6 . 0 0 3 6 . 8 9 3 7 . 4 8 3 7 . 4 8 3 6 . 8 3 1 0 . 3 3 21 10 . 2 8 1 1 . 9 0 1 5 . 3 7 2 1 . 6 1 2 6 . 7 3 3 0 . 5 9 3 3 . 8 9 FF 21 16 . 5 5 2 3 . 3 9 3 8 . 4 5 4 1 . 8 4 4 5 . 1 7 4 7 . 0 0 4 8 . 9 8 5 1 . 1 9 5 1 . 1 9 5 4 . 3 3 1 6 . 5 5 21 13 . 3 4 1 8 . 9 9 3 5 . 7 2 3 8 . 7 3 4 1 . 6 4 4 3 . 3 6 4 4 . 9 0 4 8 . 6 6 5 1 . 6 3 21 11 . 3 7 1 3 . 1 5 1 6 . 9 9 2 3 . 8 8 3 6 . 5 9 3 9 . 1 0 4 0 . 5 6 4 6 . 2 1 4 9 . 0 3 21 10 . 8 4 1 2 . 5 2 1 6 . 1 6 2 2 . 7 4 3 4 . 8 5 3 7 . 2 1 3 8 . 5 8 3 9 . 2 0 3 9 . 2 0 3 8 . 7 0 1 0 . 8 4 22 10 . 5 6 1 2 . 4 5 1 5 . 8 0 2 2 . 2 2 2 7 . 7 6 3 1 . 6 4 3 5 . 0 9 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 22 17 . 0 6 2 3 . 9 1 3 9 . 3 5 4 2 . 8 1 4 6 . 1 4 4 8 . 0 8 5 0 . 0 7 5 2 . 3 6 5 2 . 3 6 5 5 . 5 6 1 7 . 0 6 22 13 . 8 3 1 9 . 3 8 3 6 . 6 0 3 9 . 6 3 4 2 . 6 9 4 4 . 3 1 4 5 . 8 3 4 9 . 7 3 5 2 . 7 9 22 11 . 6 9 1 3 . 7 9 1 7 . 4 7 2 4 . 5 6 3 7 . 7 6 4 0 . 5 8 4 2 . 0 5 4 7 . 2 4 5 0 . 1 5 22 11 . 1 3 1 3 . 1 0 1 6 . 6 3 2 3 . 3 9 3 5 . 9 9 3 8 . 6 4 4 0 . 0 5 4 0 . 7 0 4 0 . 7 0 4 0 . 3 3 1 1 . 1 3 23 10 . 8 8 1 2 . 7 3 1 6 . 3 6 2 2 . 8 5 2 8 . 6 2 3 2 . 6 6 3 6 . 2 7 15 1 2. 1 1 3 . 6 4 6 . 5 9 . 0 4 9 . 2 5 1 1 . 7 3 1 2 . 8 5 1 4 . 7 7 1 5 . 5 1 9 . 3 8 23 17 . 4 1 2 4 . 3 9 4 0 . 3 0 4 3 . 8 7 4 7 . 1 7 4 9 . 1 2 5 1 . 2 6 5 3 . 8 0 5 3 . 8 0 5 6 . 4 0 1 7 . 4 1 23 14 . 0 1 1 9 . 7 2 3 7 . 6 3 4 0 . 5 9 4 3 . 6 8 4 5 . 1 7 4 6 . 9 3 5 1 . 1 0 5 3 . 6 1 23 11 . 9 8 1 4 . 0 6 1 8 . 0 7 2 5 . 2 5 3 9 . 1 0 4 1 . 9 2 4 3 . 6 4 4 8 . 5 4 5 0 . 9 2 23 11 . 4 1 1 3 . 3 9 1 7 . 2 2 2 4 . 0 7 3 7 . 2 1 3 9 . 9 4 4 1 . 5 5 4 2 . 1 8 4 2 . 1 8 4 1 . 7 9 1 1 . 4 1 24 11 . 0 7 1 3 . 2 2 1 6 . 8 6 2 3 . 7 1 2 9 . 6 9 3 3 . 7 3 3 7 . 5 4 50 0 2. 0 2 3 . 4 2 5 . 8 5 8 . 4 8 . 5 8 1 1 . 7 1 2 . 7 4 1 4 . 3 1 1 4 . 9 8 9 . 3 4 24 17 . 7 9 2 4 . 8 2 4 1 . 3 8 4 4 . 9 6 4 8 . 4 4 5 0 . 2 0 5 2 . 3 0 5 4 . 7 8 5 4 . 7 8 5 7 . 5 0 1 7 . 7 9 24 14 . 4 0 2 0 . 0 6 3 8 . 6 3 4 1 . 6 4 4 4 . 8 8 4 6 . 2 7 4 7 . 9 0 5 2 . 0 3 5 4 . 6 4 24 12 . 2 6 1 4 . 6 4 1 8 . 6 3 2 6 . 2 1 4 0 . 5 4 4 3 . 5 6 4 5 . 1 7 4 9 . 4 4 5 1 . 8 9 24 11 . 6 9 1 3 . 9 1 1 7 . 7 4 2 4 . 9 7 3 8 . 5 8 4 1 . 4 6 4 3 . 0 2 4 3 . 7 1 4 3 . 7 1 4 3 . 3 9 1 1 . 6 9 25 11 . 4 3 1 3 . 5 8 1 7 . 2 2 2 4 . 5 7 3 0 . 5 9 3 4 . 9 5 3 8 . 7 2 10 0 0 1. 9 7 3 . 3 9 5 . 2 5 8 . 2 3 8 . 4 1 1 . 6 8 1 2 . 6 1 3 . 7 3 1 4 . 8 7 9 . 3 1 25 18 . 1 0 2 5 . 1 8 4 2 . 4 5 4 5 . 8 7 4 9 . 7 4 5 1 . 3 9 5 3 . 3 7 5 6 . 4 7 5 6 . 4 7 5 8 . 6 0 1 8 . 1 0 25 14 . 7 3 2 0 . 5 1 3 9 . 7 8 4 2 . 9 6 4 6 . 0 3 4 7 . 6 5 4 9 . 0 3 5 3 . 6 6 5 5 . 6 7 25 12 . 6 5 1 5 . 0 6 1 9 . 0 3 2 7 . 1 5 4 1 . 8 7 4 5 . 1 1 4 6 . 7 4 5 0 . 9 6 5 2 . 8 9 25 12 . 0 5 1 4 . 3 3 1 8 . 1 4 2 5 . 8 7 3 9 . 8 6 4 2 . 9 6 4 4 . 5 0 4 5 . 2 3 4 5 . 2 3 4 4 . 9 2 1 2 . 0 5 26 11 . 7 9 1 3 . 9 6 1 7 . 8 2 2 5 . 3 3 3 1 . 6 0 3 6 . 0 7 3 9 . 8 4 20 0 0 1. 8 5 3 . 2 1 4 . 6 6 6 . 8 9 8 . 0 4 1 0 . 7 1 1 0 . 9 3 1 2 . 7 3 1 3 . 7 5 9 . 2 8 26 18 . 6 2 2 5 . 9 4 4 3 . 6 2 4 7 . 0 3 5 1 . 0 3 5 2 . 7 0 5 4 . 5 1 5 7 . 3 5 5 7 . 3 5 5 9 . 5 9 1 8 . 6 2 26 15 . 0 8 2 1 . 0 6 4 0 . 9 1 4 3 . 9 9 4 7 . 1 0 4 8 . 6 4 5 0 . 1 2 5 4 . 4 9 5 6 . 6 2 26 13 . 0 3 1 5 . 4 3 1 9 . 7 0 2 8 . 0 1 4 3 . 2 9 4 6 . 6 4 4 8 . 0 1 5 1 . 7 5 5 3 . 7 8 26 12 . 4 0 1 4 . 7 1 1 8 . 7 7 2 6 . 6 8 4 1 . 2 1 4 4 . 4 2 4 5 . 7 0 4 6 . 4 0 4 6 . 4 0 4 6 . 3 2 1 2 . 4 0 27 12 . 1 7 1 4 . 3 9 1 8 . 3 1 2 6 . 2 4 3 2 . 7 4 3 7 . 3 5 4 1 . 1 4 Mi n = $2 9 5 . 3 6 $ 5 0 2 . 3 2 $ 8 7 3 . 6 0 $ 1 , 2 5 4 . 2 $1 , 3 0 9 . 3 $1 , 5 6 2 . 0 $1 , 7 4 0 . 9 $1 , 9 5 0 . 0 $2 , 0 4 4 . 6 $1 , 2 5 8 . 4 27 18 . 9 9 2 6 . 4 3 4 4 . 6 7 4 8 . 3 5 5 2 . 4 7 5 3 . 8 4 5 5 . 5 2 5 8 . 9 7 5 8 . 9 7 6 0 . 5 5 1 8 . 9 9 27 15 . 3 1 2 1 . 6 5 4 2 . 0 1 4 4 . 9 6 4 8 . 0 1 5 0 . 2 0 5 1 . 4 1 5 6 . 0 2 5 7 . 5 2 27 13 . 4 7 1 5 . 9 1 2 0 . 2 3 2 9 . 0 3 4 4 . 7 4 4 8 . 2 0 4 9 . 5 1 5 3 . 2 2 5 4 . 6 6 27 12 . 8 0 1 5 . 1 3 1 9 . 2 6 2 7 . 6 1 4 2 . 6 1 4 5 . 7 0 4 7 . 1 5 4 7 . 9 3 4 7 . 9 3 4 7 . 7 0 1 2 . 8 0 28 12 . 5 3 1 4 . 8 6 1 8 . 6 8 2 6 . 8 8 3 3 . 8 5 3 8 . 5 3 4 2 . 3 8 28 19 . 4 5 2 7 . 0 0 4 5 . 8 6 4 9 . 7 4 5 3 . 4 9 5 4 . 9 1 5 6 . 6 9 5 9 . 9 5 5 9 . 9 5 6 1 . 8 0 1 9 . 4 5 28 15 . 7 9 2 2 . 2 2 4 2 . 9 6 4 5 . 8 7 4 9 . 1 8 5 1 . 0 2 5 2 . 8 8 5 6 . 9 7 5 8 . 7 1 28 13 . 8 7 1 6 . 4 6 2 0 . 6 4 2 9 . 7 2 4 5 . 8 7 4 9 . 4 4 5 0 . 7 3 5 4 . 1 1 5 5 . 7 7 28 13 . 2 0 1 5 . 6 6 1 9 . 6 6 2 8 . 3 1 4 3 . 6 8 4 7 . 0 6 4 8 . 3 1 4 9 . 4 4 4 9 . 4 4 4 9 . 4 1 1 3 . 2 0 29 12 . 9 0 1 5 . 1 2 1 9 . 2 7 2 7 . 5 0 3 4 . 7 7 3 9 . 6 2 4 3 . 7 4 29 19 . 8 1 2 7 . 4 5 4 7 . 0 5 5 0 . 8 0 5 4 . 6 5 5 6 . 1 4 5 7 . 9 2 6 1 . 2 5 6 1 . 2 5 6 3 . 1 7 1 9 . 8 1 29 16 . 1 1 2 2 . 3 2 4 3 . 9 1 4 6 . 8 0 5 0 . 1 2 5 1 . 9 8 5 4 . 2 2 5 8 . 2 1 6 0 . 0 0 29 14 . 2 5 1 6 . 7 1 2 1 . 3 1 3 0 . 4 2 4 7 . 1 3 5 0 . 7 3 5 2 . 2 3 5 5 . 3 1 5 7 . 0 0 29 13 . 5 6 1 5 . 9 3 2 0 . 2 8 2 8 . 9 5 4 4 . 9 0 4 8 . 3 0 4 9 . 7 2 5 0 . 6 8 5 0 . 6 8 5 0 . 7 7 1 3 . 5 6 30 13 . 1 4 1 5 . 5 7 1 9 . 9 4 2 8 . 3 9 3 5 . 9 4 4 0 . 6 6 4 4 . 9 7 30 19 . 8 6 2 7 . 6 6 4 7 . 9 6 5 1 . 9 7 5 5 . 7 4 5 7 . 1 8 5 8 . 3 1 6 2 . 7 6 6 2 . 7 6 6 4 . 2 8 1 9 . 8 6 30 16 . 3 6 2 2 . 8 9 4 5 . 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9 . 1 4 86 35 . 8 8 4 2 . 4 7 5 3 . 9 6 7 8 . 8 3 1 2 6 . 1 5 1 3 4 . 5 2 1 4 0 . 0 4 1 4 5 . 9 3 14 1 . 6 9 86 34 . 1 8 40 . 4 6 5 1 . 3 9 7 5 . 0 6 1 1 8 . 6 0 1 2 8 . 6 0 1 3 2 . 6 3 1 3 4 . 7 0 1 3 4 . 7 0 1 3 7 . 0 3 3 4 . 1 8 87 32 . 7 3 3 9 . 1 5 4 9 . 3 7 7 2 . 1 1 9 4 . 7 6 1 0 6 . 9 8 1 1 9 . 2 5 87 53 . 4 9 7 6 . 6 9 1 1 8 . 6 2 1 2 8 . 3 4 1 3 6 . 6 3 1 4 4 . 7 7 1 5 0 . 5 7 1 6 3 . 5 7 1 6 3 . 5 7 1 5 8 . 9 1 5 3 . 4 9 87 44 . 3 7 6 4 . 2 7 1 1 2 . 4 2 1 2 0 . 6 1 1 2 8 . 9 1 1 3 7 . 2 5 1 4 2 . 5 4 1 5 5 . 4 0 15 0 . 9 7 87 36 . 1 8 4 3 . 2 4 5 4 . 5 7 7 9 . 7 2 1 2 7 . 6 3 1 3 6 . 3 9 1 4 1 . 5 5 1 4 7 . 6 2 14 3 . 4 1 87 34 . 4 6 41 . 2 0 5 1 . 9 6 7 5 . 9 1 1 1 9 . 9 3 1 2 9 . 8 0 1 3 3 . 8 9 1 3 6 . 0 0 1 3 6 . 0 0 1 3 8 . 5 3 3 4 . 4 6 88 32 . 9 9 3 9 . 6 2 4 9 . 9 8 7 2 . 8 0 9 5 . 6 1 1 0 8 . 1 8 1 2 0 . 6 1 88 53 . 5 1 7 6 . 8 7 1 2 0 . 5 2 1 2 9 . 7 5 1 4 1 . 3 1 1 4 6 . 4 0 1 5 2 . 6 9 1 6 5 . 1 6 1 6 5 . 1 6 1 6 0 . 8 8 5 3 . 5 1 88 44 . 8 2 6 5 . 2 9 1 1 4 . 1 3 1 2 1 . 9 3 1 3 0 . 3 6 1 3 8 . 9 3 1 4 4 . 0 8 1 5 6 . 8 9 15 2 . 8 5 88 36 . 4 6 4 3 . 7 6 5 5 . 2 5 8 0 . 4 5 1 2 9 . 0 5 1 3 7 . 9 0 1 4 3 . 1 8 1 4 9 . 0 4 14 5 . 1 7 88 34 . 7 4 4 1 . 7 0 5 2 . 5 9 7 6 . 6 2 1 2 1 . 2 0 1 3 1 . 3 4 1 3 5 . 3 9 1 3 7 . 4 9 1 3 7 . 4 9 1 4 0 . 1 1 3 4 . 7 4 89 33 . 3 9 3 9 . 8 6 5 0 . 4 5 7 3 . 1 4 9 6 . 6 8 1 0 9 . 4 4 1 2 1 . 9 2 89 53 . 5 3 7 6 . 8 9 1 2 2 . 0 0 1 3 1 . 3 2 1 4 2 . 8 9 1 4 8 . 1 4 1 5 3 . 8 2 1 6 6 . 7 4 1 6 6 . 7 4 1 6 2 . 4 8 5 3 . 5 3 89 45 . 4 9 6 6 . 3 1 1 1 5 . 8 1 1 2 3 . 1 9 1 3 1 . 9 4 1 4 0 . 4 6 1 4 5 . 7 5 1 5 8 . 4 1 15 4 . 3 7 89 36 . 8 7 4 4 . 0 6 5 5 . 7 6 8 1 . 2 1 1 3 0 . 6 0 1 3 9 . 4 3 1 4 4 . 9 6 1 5 0 . 5 2 14 6 . 6 7 89 35 . 1 2 4 1 . 9 8 5 3 . 1 1 7 7 . 3 3 1 2 2 . 4 8 1 3 2 . 8 3 1 3 7 . 0 6 1 3 9 . 2 2 1 3 9 . 2 2 1 4 1 . 6 6 3 5 . 1 2 90 33 . 9 2 4 0 . 2 4 5 0 . 9 4 7 3 . 1 4 9 7 . 7 8 1 1 0 . 6 1 1 2 3 . 2 6 90 53 . 5 5 7 6 . 9 1 1 2 3 . 4 9 1 3 2 . 7 3 1 4 4 . 6 6 1 5 0 . 0 5 1 5 5 . 5 4 1 6 8 . 5 0 1 6 8 . 5 0 1 6 4 . 5 8 5 3 . 5 5 90 45 . 5 2 6 7 . 2 0 1 1 7 . 6 8 1 2 4 . 5 5 1 3 3 . 4 1 1 4 1 . 8 4 1 4 7 . 6 8 1 6 0 . 0 8 15 6 . 3 5 90 37 . 5 0 4 4 . 5 2 5 6 . 3 0 8 2 . 0 5 1 3 2 . 0 7 1 4 0 . 9 6 1 4 6 . 5 1 1 5 2 . 0 6 14 8 . 5 5 90 35 . 6 9 4 2 . 4 1 5 3 . 6 2 7 8 . 1 5 1 2 3 . 9 4 1 3 4 . 1 0 1 3 8 . 5 4 1 4 0 . 6 9 1 4 0 . 6 9 1 4 3 . 2 6 3 5 . 6 9 91 34 . 4 0 4 0 . 7 8 5 1 . 0 6 7 3 . 1 4 9 8 . 7 8 1 1 1 . 8 3 1 2 4 . 6 2 91 56 . 6 5 8 0 . 1 9 1 2 4 . 7 4 1 3 4 . 2 4 1 4 5 . 9 5 1 5 1 . 1 0 1 5 7 . 0 1 1 7 0 . 6 8 1 7 0 . 6 8 1 6 7 . 6 1 5 6 . 6 5 91 46 . 4 4 6 8 . 2 2 1 1 9 . 2 9 1 2 6 . 1 4 1 3 4 . 8 4 1 4 3 . 5 4 1 4 9 . 3 8 1 6 2 . 1 3 15 9 . 2 3 91 38 . 0 3 4 5 . 0 8 5 6 . 4 2 8 3 . 1 1 1 3 3 . 4 9 1 4 2 . 6 3 1 4 8 . 1 3 1 5 4 . 0 2 15 1 . 2 7 91 36 . 2 3 4 2 . 9 4 5 3 . 7 6 7 9 . 1 6 1 2 5 . 2 2 1 3 5 . 7 9 1 4 0 . 0 1 1 4 2 . 2 5 1 4 2 . 2 5 1 4 4 . 9 6 3 6 . 2 3 92 34 . 8 4 4 1 . 2 0 5 1 . 9 9 7 3 . 1 4 9 9 . 7 9 1 1 3 . 0 5 1 2 6 . 0 1 92 56 . 6 6 8 0 . 3 4 1 2 6 . 5 1 1 3 5 . 7 8 1 4 6 . 0 6 1 5 3 . 4 2 1 5 8 . 9 3 1 7 1 . 6 5 1 7 1 . 6 5 1 6 9 . 5 7 5 6 . 6 6 92 47 . 1 2 6 8 . 9 9 1 2 0 . 8 5 1 2 7 . 8 7 1 3 6 . 4 8 1 4 5 . 4 6 1 5 1 . 1 9 1 6 3 . 0 8 16 1 . 0 9 92 38 . 4 9 4 5 . 5 2 5 7 . 4 7 8 3 . 9 7 1 3 5 . 1 1 1 4 4 . 1 7 1 4 9 . 7 8 1 5 4 . 9 2 15 3 . 0 3 92 36 . 6 8 4 3 . 3 7 5 4 . 7 1 7 9 . 9 8 1 2 6 . 5 1 1 3 7 . 2 7 1 4 1 . 4 9 1 4 3 . 7 0 1 4 3 . 7 0 1 4 6 . 4 9 3 6 . 6 8 93 35 . 0 9 4 1 . 7 7 5 2 . 5 8 7 3 . 1 4 1 0 0 . 7 7 1 1 4 . 1 1 1 2 7 . 1 4 93 56 . 6 8 8 1 . 2 3 1 2 7 . 9 2 1 3 5 . 7 9 1 4 6 . 0 7 1 5 5 . 1 0 1 6 1 . 3 1 1 7 4 . 6 4 1 7 4 . 6 4 1 7 1 . 5 3 5 6 . 6 8 93 47 . 8 2 6 9 . 8 2 1 2 2 . 2 9 1 2 9 . 4 4 1 3 8 . 0 1 1 4 7 . 1 1 1 5 2 . 8 5 1 6 5 . 9 2 16 2 . 9 4 93 38 . 7 9 4 6 . 1 9 5 8 . 0 9 8 4 . 6 9 1 3 6 . 6 1 1 4 5 . 6 5 1 5 1 . 4 7 1 5 7 . 6 0 15 4 . 8 0 93 36 . 9 4 4 3 . 4 6 5 5 . 3 5 8 0 . 5 6 1 2 7 . 8 9 1 3 8 . 5 4 1 4 2 . 8 6 1 4 5 . 0 9 1 4 5 . 0 9 1 4 8 . 0 3 3 6 . 9 4 94 35 . 4 0 4 1 . 8 7 5 2 . 6 6 7 3 . 1 4 1 0 1 . 8 5 1 1 5 . 2 7 1 2 8 . 5 7 94 56 . 6 9 8 2 . 0 5 1 2 9 . 4 0 1 3 8 . 7 3 1 4 6 . 0 9 1 5 6 . 7 5 1 6 2 . 1 2 1 7 6 . 9 4 1 7 6 . 9 4 1 7 3 . 6 0 5 6 . 6 9 94 48 . 2 8 7 0 . 5 6 1 2 3 . 8 2 1 3 0 . 9 1 1 3 9 . 4 7 1 4 8 . 7 0 1 5 4 . 5 4 1 6 8 . 0 8 16 4 . 9 1 94 39 . 1 5 4 6 . 2 5 5 8 . 2 1 8 5 . 4 3 1 3 8 . 0 7 1 4 7 . 3 5 1 5 3 . 0 2 1 5 9 . 6 9 15 6 . 6 8 94 37 . 1 0 4 3 . 4 6 5 5 . 4 2 8 0 . 5 6 1 2 9 . 1 5 1 3 9 . 9 0 1 4 3 . 0 7 1 4 6 . 7 2 1 4 6 . 7 2 1 4 9 . 5 8 3 7 . 1 0 95 35 . 7 2 4 1 . 9 3 5 3 . 6 6 7 3 . 1 4 1 0 2 . 8 7 1 1 6 . 4 9 1 2 9 . 7 0 95 56 . 7 2 8 2 . 0 6 1 3 0 . 8 5 1 3 8 . 7 4 1 4 8 . 8 4 1 5 8 . 4 0 1 6 3 . 8 3 1 7 8 . 6 5 1 7 8 . 6 5 1 7 5 . 3 8 5 6 . 7 2 95 48 . 2 9 7 1 . 0 2 1 2 4 . 9 3 1 3 2 . 3 4 1 4 1 . 0 6 1 4 9 . 7 8 1 5 6 . 2 4 1 6 9 . 7 2 16 6 . 6 2 95 39 . 4 7 4 6 . 3 4 5 9 . 3 2 8 6 . 3 6 1 3 9 . 6 8 1 4 8 . 7 8 1 5 4 . 7 2 1 6 1 . 2 5 15 8 . 2 7 95 37 . 1 0 4 3 . 4 6 5 6 . 4 9 8 0 . 5 6 1 3 0 . 4 9 1 4 1 . 3 0 1 4 5 . 6 5 1 4 7 . 9 4 1 4 7 . 9 4 1 5 1 . 0 9 3 7 . 1 0 96 35 . 9 9 4 2 . 6 3 5 4 . 1 4 7 3 . 1 4 1 0 3 . 9 0 1 1 7 . 6 1 1 3 1 . 0 6 96 60 . 0 2 8 4 . 5 0 1 3 2 . 1 5 1 4 1 . 6 3 1 5 4 . 1 2 1 6 0 . 1 8 1 6 5 . 3 1 1 8 0 . 6 1 1 8 0 . 6 1 1 7 7 . 2 1 6 0 . 0 2 96 49 . 6 9 7 1 . 0 2 1 2 6 . 2 9 1 3 3 . 7 5 1 4 2 . 6 5 1 5 1 . 4 7 1 5 7 . 6 1 1 7 1 . 5 7 16 8 . 3 3 96 39 . 7 7 4 6 . 6 4 5 9 . 8 5 8 6 . 9 2 1 4 1 . 2 2 1 5 0 . 4 2 1 5 6 . 2 8 1 6 2 . 9 8 15 9 . 9 1 96 37 . 1 0 43 . 4 6 5 7 . 0 0 8 0 . 5 6 1 3 1 . 5 6 1 4 2 . 8 6 1 4 7 . 2 2 1 4 9 . 5 4 1 4 9 . 5 4 1 5 2 . 5 9 3 7 . 1 0 97 36 . 3 2 4 2 . 6 7 5 4 . 6 4 7 3 . 1 4 1 0 4 . 9 4 1 1 8 . 6 8 1 3 2 . 3 8 97 60 . 5 6 8 5 . 4 0 1 3 3 . 4 6 1 4 3 . 0 8 1 5 4 . 1 7 1 6 1 . 8 6 1 6 8 . 1 6 1 8 2 . 3 0 1 8 2 . 3 0 1 7 8 . 8 4 6 0 . 5 6 97 49 . 8 2 7 1 . 0 2 1 2 7 . 5 8 1 3 5 . 3 9 1 4 4 . 0 8 1 5 3 . 0 3 1 5 9 . 1 5 1 7 3 . 2 0 16 9 . 8 9 97 40 . 1 5 4 6 . 6 4 6 0 . 3 9 8 6 . 9 2 1 4 2 . 6 4 1 5 2 . 0 1 1 5 7 . 8 9 1 6 4 . 5 5 16 1 . 3 9 97 37 . 1 0 4 3 . 4 6 5 7 . 5 2 8 0 . 5 6 1 3 2 . 8 3 1 4 4 . 0 3 1 4 8 . 6 2 1 5 0 . 9 5 1 5 0 . 9 5 1 5 4 . 0 3 3 7 . 1 0 98 36 . 6 8 42 . 7 7 5 5 . 0 3 7 3 . 1 4 1 0 4 . 9 4 1 1 9 . 7 4 1 3 3 . 5 0 98 60 . 5 7 8 5 . 5 5 1 3 4 . 8 6 1 4 4 . 5 9 1 5 4 . 1 9 1 6 3 . 1 2 1 6 9 . 9 0 1 8 3 . 3 8 1 8 3 . 3 8 1 8 0 . 4 9 6 0 . 5 7 98 49 . 8 2 7 1 . 0 2 1 2 8 . 9 1 1 3 6 . 8 5 1 4 5 . 2 2 1 5 4 . 5 7 1 6 0 . 5 6 1 7 4 . 9 0 17 1 . 4 8 98 40 . 5 4 4 6 . 6 4 6 0 . 4 2 8 6 . 9 2 1 4 4 . 1 6 1 5 3 . 5 6 1 5 9 . 5 8 1 6 6 . 2 3 16 2 . 9 1 98 37 . 1 0 4 3 . 4 6 5 7 . 9 3 8 0 . 5 6 1 3 3 . 5 6 1 4 5 . 3 2 1 4 8 . 8 3 1 5 1 . 5 8 1 5 1 . 5 8 1 5 5 . 4 8 3 7 . 1 0 99 36 . 9 8 4 2 . 8 2 5 5 . 2 0 7 3 . 1 4 1 0 4 . 9 4 1 2 0 . 8 8 1 3 4 . 5 8 99 61 . 4 8 8 5 . 8 6 1 3 5 . 6 8 1 4 5 . 2 2 1 5 4 . 2 1 1 6 5 . 1 7 1 7 1 . 2 3 1 8 3 . 3 8 1 8 3 . 3 8 1 8 1 . 2 6 6 1 . 4 8 99 49 . 8 2 7 1 . 0 2 1 2 9 . 3 2 1 3 7 . 8 0 1 4 5 . 2 2 1 5 5 . 8 2 1 6 1 . 1 2 1 7 4 . 9 0 17 2 . 7 8 99 40 . 8 6 4 6 . 6 4 6 0 . 4 2 8 6 . 9 2 1 4 4 . 1 6 1 5 3 . 7 0 1 6 0 . 0 6 1 6 6 . 4 2 16 3 . 2 4 99 37 . 1 0 4 3 . 4 6 5 8 . 0 7 8 0 . 5 6 1 3 3 . 5 6 1 4 6 . 2 8 1 4 8 . 9 4 1 5 1 . 5 8 1 5 1 . 5 8 1 5 6 . 8 8 3 7 . 1 0 10 0 37 . 1 0 4 9 . 8 2 6 0 . 4 2 7 3 . 1 4 1 0 4 . 9 4 1 2 3 . 8 1 1 3 7 . 8 0 Th i s Pa g e In t e n t i o n a l l y Le f t Bl a n k U. S . FR E I G H T FE D E X 2D A Y Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c FE D E X 2D A Y A. M . 1$ 6 3 2 9 D O X H 3 R L Q W HI I ' H F 0X O W L S O H 1 D W L R Q D O & D U U L H U 3 U L F L Q J Q R 0 % * $WW D F K P H Q W ) ) H G ( [ 5 H V S R Q V H W R 6 R O L F L W D W L R Q Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c k Gu a r n a t e e FE D E X PR I O R I T Y OV E R N I G H T FE D E X ST A N D A R D OV E R N I G H T FE D E X EX P R E S S SA V E R PO SO E2 A E2 XS F1 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 In t r a Ha w a i i Zo n e > 2 3 4 5 6 7 8 9Ͳ10 13 Ͳ16 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 13 Ͳ16 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 In t r a Ha w a i i Zo n e > 2 3 4 5 6 7 8 Zo n e > 2 3 4 5 6 7 8 9Ͳ10 11 Ͳ12 13 Ͳ16 U. S . FR E I G H T FE D E X 2D A Y Mu l t i p l e Ca r r i e r Pr i c i n g No Mo n e y Ba c FE D E X 2D A Y A. M . 10 0 61 . 4 8 8 5 . 8 6 1 3 5 . 6 8 1 4 5 . 2 2 1 5 7 . 9 4 1 6 6 . 4 2 1 7 1 . 7 2 1 8 3 . 3 8 1 8 3 . 3 8 1 8 1 . 2 6 6 1 . 4 8 10 0 49 . 8 2 7 1 . 0 2 1 2 9 . 3 2 1 3 7 . 8 0 1 4 5 . 2 2 1 5 5 . 8 2 1 6 1 . 1 2 1 7 4 . 9 0 1 7 2 . 7 8 10 0 41 . 2 6 4 6 . 6 4 6 0 . 4 2 8 6 . 9 2 1 4 4 . 1 6 1 5 3 . 7 0 1 6 0 . 0 6 1 6 6 . 4 2 1 6 3 . 2 4 10 0 37 . 1 0 4 3 . 4 6 5 8 . 3 0 8 0 . 5 6 1 3 3 . 5 6 1 4 6 . 2 8 1 5 0 . 5 2 1 5 1 . 5 8 1 5 1 . 5 8 1 5 6 . 8 8 3 7 . 1 0 10 1 40 . 1 8 5 1 . 3 1 6 2 . 3 8 7 7 . 6 4 1 0 9 . 5 5 1 2 6 . 1 9 1 4 1 . 4 5 10 1 63 . 7 6 8 8 . 7 5 1 4 0 . 0 7 1 4 8 . 3 7 1 6 2 . 2 7 1 6 9 . 2 1 1 7 4 . 7 5 1 8 8 . 5 3 1 8 8 . 5 3 1 8 5 . 6 3 6 3 . 7 6 10 1 51 . 3 1 7 4 . 8 8 1 3 3 . 1 4 1 4 1 . 4 5 1 4 8 . 3 7 1 5 9 . 4 7 1 6 5 . 0 5 1 7 9 . 0 8 1 7 6 . 4 7 10 1 41 . 7 9 4 8 . 1 5 6 1 . 9 3 8 9 . 4 7 1 4 7 . 5 4 1 5 7 . 6 5 1 6 3 . 4 7 1 6 9 . 6 5 1 6 7 . 3 4 10 1 40 . 1 8 4 5 . 7 6 5 9 . 6 2 8 4 . 5 7 1 3 8 . 6 7 1 4 9 . 7 7 1 5 3 . 9 4 1 5 6 . 2 0 1 5 6 . 2 0 1 6 0 . 8 1 4 0 . 1 8 10 2 40 . 5 9 5 1 . 8 1 6 3 . 0 0 7 8 . 4 0 1 1 0 . 6 4 1 2 7 . 4 3 1 4 2 . 8 5 10 2 64 . 4 1 8 9 . 6 2 1 4 1 . 4 5 1 4 9 . 8 4 1 6 3 . 8 6 1 7 0 . 8 8 1 7 6 . 4 7 1 9 0 . 3 7 1 9 0 . 3 7 1 8 7 . 4 8 6 4 . 4 1 10 2 51 . 8 1 7 5 . 6 0 1 3 4 . 4 7 1 4 2 . 8 5 1 4 9 . 8 4 1 6 1 . 0 5 1 6 6 . 6 7 1 8 0 . 8 5 1 7 8 . 2 3 10 2 42 . 2 1 4 8 . 6 4 6 2 . 5 4 9 0 . 3 6 1 4 8 . 9 9 1 5 9 . 2 0 1 6 5 . 1 0 1 7 1 . 3 2 1 6 8 . 9 9 10 2 40 . 5 9 4 6 . 2 0 6 0 . 2 1 8 5 . 4 1 1 4 0 . 0 6 1 5 1 . 2 5 1 5 5 . 4 8 1 5 7 . 7 2 1 5 7 . 7 2 1 6 2 . 3 9 4 0 . 5 9 10 3 41 . 0 0 5 2 . 3 0 6 3 . 6 3 7 9 . 1 9 1 1 1 . 7 1 1 2 8 . 7 0 1 4 4 . 2 5 10 3 65 . 0 4 9 0 . 4 9 1 4 2 . 8 4 1 5 1 . 3 5 1 6 5 . 4 8 1 7 2 . 5 5 1 7 8 . 1 9 1 9 2 . 2 4 1 9 2 . 2 4 1 8 9 . 3 1 6 5 . 0 4 10 3 52 . 3 0 7 6 . 3 6 1 3 5 . 7 6 1 4 4 . 2 5 1 5 1 . 3 5 1 6 2 . 6 6 1 6 8 . 3 2 1 8 2 . 6 2 1 7 9 . 9 9 10 3 42 . 6 3 4 9 . 1 2 6 3 . 1 6 9 1 . 2 5 1 5 0 . 4 9 1 6 0 . 7 5 1 6 6 . 7 0 1 7 3 . 0 1 1 7 0 . 6 6 10 3 41 . 0 0 4 6 . 6 5 6 0 . 8 0 8 6 . 2 4 1 4 1 . 4 2 1 5 2 . 7 3 1 5 6 . 9 9 1 5 9 . 2 7 1 5 9 . 2 7 1 6 3 . 9 9 4 1 . 0 0 10 4 41 . 3 9 5 2 . 8 0 6 4 . 2 4 7 9 . 9 7 1 1 2 . 7 8 1 2 9 . 9 4 1 4 5 . 6 6 10 4 65 . 6 8 9 1 . 3 7 1 4 4 . 2 3 1 5 2 . 7 9 1 6 7 . 1 0 1 7 4 . 2 2 1 7 9 . 9 3 1 9 4 . 1 2 1 9 4 . 1 2 1 9 1 . 1 4 6 5 . 6 8 10 4 52 . 8 0 7 7 . 1 0 1 3 7 . 0 8 1 4 5 . 6 6 1 5 2 . 7 9 1 6 4 . 2 3 1 6 9 . 9 1 1 8 4 . 4 0 1 8 1 . 7 3 10 4 43 . 0 5 4 9 . 6 1 6 3 . 7 6 9 2 . 1 2 1 5 1 . 9 2 1 6 2 . 3 2 1 6 8 . 3 3 1 7 4 . 6 9 1 7 2 . 3 2 10 4 41 . 3 9 4 7 . 1 0 6 1 . 3 9 8 7 . 1 0 1 4 2 . 8 1 1 5 4 . 2 4 1 5 8 . 5 1 1 6 0 . 8 3 1 6 0 . 8 3 1 6 5 . 5 7 4 1 . 3 9 10 5 41 . 7 7 5 3 . 3 3 6 4 . 8 8 8 0 . 7 1 1 1 3 . 9 0 1 3 1 . 2 0 1 4 7 . 0 5 10 5 66 . 3 1 9 2 . 2 6 1 4 5 . 6 2 1 5 4 . 2 7 1 6 8 . 6 8 1 7 5 . 9 0 1 8 1 . 6 7 1 9 5 . 9 7 1 9 5 . 9 7 1 9 2 . 9 9 6 6 . 3 1 10 5 53 . 3 3 7 7 . 8 2 1 3 8 . 4 1 1 4 7 . 0 5 1 5 4 . 2 7 1 6 5 . 8 1 1 7 1 . 5 8 1 8 6 . 1 7 1 8 3 . 4 7 10 5 43 . 4 6 5 0 . 0 7 6 4 . 3 9 9 3 . 0 0 1 5 3 . 3 9 1 6 3 . 8 7 1 6 9 . 9 1 1 7 6 . 3 8 1 7 3 . 9 7 10 5 41 . 7 7 4 7 . 5 5 6 1 . 9 7 8 7 . 9 2 1 4 4 . 1 9 1 5 5 . 7 1 1 6 0 . 0 4 1 6 2 . 3 7 1 6 2 . 3 7 1 6 7 . 1 6 4 1 . 7 7 10 6 42 . 1 8 5 3 . 8 3 6 5 . 4 7 8 1 . 5 0 1 1 4 . 9 7 1 3 2 . 4 3 1 4 8 . 4 6 10 6 66 . 9 1 9 3 . 1 6 1 4 6 . 9 9 1 5 5 . 7 4 1 7 0 . 2 9 1 7 7 . 5 8 1 8 3 . 4 1 1 9 7 . 8 3 1 9 7 . 8 3 1 9 4 . 8 2 6 6 . 9 1 10 6 53 . 8 3 7 8 . 5 9 1 3 9 . 7 3 1 4 8 . 4 6 1 5 5 . 7 4 1 6 7 . 3 8 1 7 3 . 2 0 1 8 7 . 9 5 1 8 5 . 2 4 10 6 43 . 8 8 5 0 . 5 5 6 4 . 9 9 9 3 . 8 9 1 5 4 . 8 5 1 6 5 . 4 5 1 7 1 . 5 7 1 7 8 . 0 5 1 7 5 . 6 2 10 6 42 . 1 8 4 8 . 0 2 6 2 . 5 8 8 8 . 7 7 1 4 5 . 5 4 1 5 7 . 1 8 1 6 1 . 5 5 1 6 3 . 9 1 1 6 3 . 9 1 1 6 8 . 7 6 4 2 . 1 8 10 7 42 . 5 9 5 4 . 3 4 6 6 . 0 8 8 2 . 2 6 1 1 6 . 0 8 1 3 3 . 6 9 1 4 9 . 8 4 10 7 67 . 5 6 9 4 . 0 3 1 4 8 . 3 7 1 5 7 . 1 9 1 7 1 . 9 0 1 7 9 . 2 6 1 8 5 . 1 0 1 9 9 . 7 1 1 9 9 . 7 1 1 9 6 . 6 7 6 7 . 5 6 10 7 54 . 3 4 7 9 . 3 0 1 4 1 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0.34 7.16 7.39 8.57 9.03 9.31 10.02 10.34 11.64 11.64 12.23 7.16 0.34 6.72 6.83 8.02 8.41 8.49 9.01 9.47 11.06 11.60 0.34 6.54 6.54 6.54 6.54 7.52 7.82 7.86 10.53 11.05 0.34 5.88 5.88 5.88 5.98 7.10 7.46 7.51 10.11 10.11 11.69 5.88 Pak1 5.59 5.59 5.59 5.72 6.04 6.38 7.07 151 $0.67 $1.19 $2.06 $3.16 $3.56 $4.10 $4.49 $4.91 $5.15 $3.20 Pak1 7.25 9.60 12.08 13.40 14.53 15.52 15.94 16.86 16.86 16.99 7.25 Pak1 6.83 7.95 10.62 11.77 12.76 13.63 13.98 16.04 16.14 Pak1 6.54 6.54 6.54 6.54 7.57 7.91 8.06 15.23 15.32 Pak1 5.88 5.88 5.88 5.98 7.10 7.53 7.65 11.58 11.58 12.57 5.88 Pak2 5.59 5.59 5.59 5.91 6.91 7.46 8.21 500 0.65 1.17 1.99 3.12 3.51 3.99 4.29 4.76 4.99 3.18 Pak2 7.39 10.48 13.62 14.81 16.46 17.11 17.79 18.80 18.80 18.43 7.39 Pak2 6.92 8.42 11.94 13.01 14.40 15.00 15.61 17.86 17.52 Pak2 6.54 6.54 6.54 6.54 8.37 9.13 9.52 16.97 16.64 Pak2 5.88 5.88 5.88 6.25 7.97 8.70 9.06 12.97 12.97 14.90 5.88 1 5.59 5.59 5.59 5.72 6.04 6.38 7.07 1000 0.60 1.11 1.97 3.05 3.49 3.94 4.28 4.64 4.97 3.12 1 7.25 9.60 12.08 13.40 14.53 15.52 15.94 16.86 16.86 16.99 7.25 1 6.83 7.95 10.62 11.77 12.76 13.63 13.98 16.04 16.14 1 6.54 6.54 6.54 6.54 7.57 7.91 8.06 15.23 15.32 1 5.88 5.88 5.88 5.98 7.10 7.53 7.65 11.58 11.58 12.57 5.88 2 5.59 5.59 5.59 5.91 6.91 7.46 8.21 2000 0.58 1.09 1.89 2.80 3.34 3.91 4.22 4.60 4.90 3.09 2 7.39 10.48 13.62 14.81 16.46 17.11 17.79 18.80 18.80 18.43 7.39 2 6.92 8.42 11.94 13.01 14.40 15.00 15.61 17.86 17.52 2 6.54 6.54 6.54 6.54 8.37 9.13 9.52 16.97 16.64 2 5.88 5.88 5.88 6.25 7.97 8.70 9.06 12.97 12.97 14.90 5.88 3 5.59 5.59 5.69 6.45 7.92 8.35 9.31 Min=$41.91 $73.76 $115.67 $125.74 $129.08 $135.79 $137.47 $800.38 $876.10 $367.74 3 8.34 11.10 15.07 16.44 18.23 18.81 19.46 20.56 20.56 23.52 8.34 3 6.92 8.94 13.25 14.40 15.99 16.48 17.08 19.52 22.33 3 6.54 6.54 6.54 7.12 9.61 10.60 10.92 18.57 21.23 3 5.88 5.88 5.96 6.79 9.17 9.95 10.26 14.46 14.46 15.56 5.88 4 5.59 5.59 5.91 7.52 8.78 9.49 10.65 4 8.96 11.62 16.35 17.99 19.91 20.47 21.28 22.45 22.45 25.50 8.96 4 7.32 9.52 14.36 15.79 17.47 17.97 18.67 21.31 24.22 4 6.54 6.54 6.54 8.31 11.11 12.08 12.44 20.25 23.00 4 5.88 5.88 6.25 7.89 10.57 11.37 11.71 15.81 15.81 16.40 5.88 5 5.59 5.64 6.23 8.33 9.97 10.49 11.94 F2 5 9.07 12.13 17.86 19.66 21.59 22.20 22.99 24.64 24.64 27.22 9.07 5 7.53 9.64 15.71 17.16 18.64 19.13 19.82 23.40 25.87 5 6.54 6.54 6.91 9.20 12.41 13.38 14.16 22.24 24.58 5 5.88 5.91 6.54 8.76 11.80 12.57 13.31 17.14 17.14 17.12 5.88 6 5.64 5.91 6.79 9.10 11.10 11.68 13.48 Zone> 6 9.97 12.81 19.35 21.24 23.36 23.75 24.77 26.50 26.50 29.19 9.97 6 7.95 10.85 16.98 18.31 20.18 20.50 21.36 25.17 27.74 6 6.54 6.54 7.51 10.05 13.82 14.93 15.52 23.90 26.37 6 5.91 6.25 7.13 9.56 13.14 14.07 14.78 18.18 18.18 18.22 5.91 7 5.91 6.04 7.35 9.96 12.34 13.17 14.81 151 $0.64 $1.12 $1.42 $1.58 $2.35 $3.15 $3.69 $4.19 $4.50 $1.77 7 10.41 13.46 20.68 22.79 25.04 25.57 26.43 28.14 28.14 31.07 10.41 7 8.11 11.36 18.18 19.90 21.61 22.04 22.82 26.74 29.53 7 6.54 6.67 8.14 11.00 15.52 16.55 17.08 25.40 28.02 7 6.25 6.37 7.74 10.49 14.78 15.76 16.23 18.99 18.99 19.15 6.25 8 5.91 6.59 7.86 10.81 13.52 14.43 16.27 500 0.62 1.05 1.32 1.54 2.27 3.03 3.47 4.13 4.46 1.76 8 10.65 14.11 21.99 24.27 26.74 27.39 28.16 29.63 29.63 32.55 10.65 8 8.54 11.66 19.36 21.17 23.07 23.63 24.28 28.15 30.89 8 6.54 7.28 8.71 11.94 17.16 18.23 18.76 26.75 29.36 8 6.25 6.95 8.27 11.39 16.31 17.39 17.88 19.97 19.97 20.24 6.25 9 5.91 6.90 8.49 11.61 14.72 15.81 17.70 1000 0.57 1.02 1.27 1.52 2.22 3.00 3.35 3.94 4.43 1.75 9 10.75 14.64 23.25 25.82 28.41 29.15 29.95 31.66 31.66 34.54 10.75 9 8.98 12.19 20.44 22.52 24.49 25.16 25.86 30.09 32.80 9 6.54 7.61 9.40 12.83 18.67 19.97 20.63 28.56 31.18 9 6.25 7.25 8.93 12.23 17.78 19.01 19.64 21.40 21.40 21.49 6.25 10 6.22 7.30 9.13 12.42 15.56 16.98 19.14 2000 0.56 0.98 1.23 1.35 2.01 2.60 3.01 3.85 4.42 1.73 10 10.76 14.65 24.33 27.16 30.07 30.83 31.76 33.43 33.43 36.42 10.76 10 9.17 12.64 21.36 23.73 25.95 26.64 27.40 31.76 34.58 10 6.86 8.09 10.11 13.72 19.91 21.74 22.30 30.16 32.84 10 6.51 7.69 9.60 13.06 18.97 20.56 21.25 23.15 23.15 22.80 6.51 11 6.48 7.69 9.56 13.27 16.57 18.21 20.37 Min=$40.23 $63.70 $73.76 $76.28 $83.82 $89.69 $89.69 $681.41 $724.67 $319.07 11 11.80 16.09 25.60 28.68 31.76 32.67 33.45 35.46 35.46 37.99 11.80 11 9.49 13.23 22.50 25.02 27.40 28.19 28.86 33.70 36.11 11 7.18 8.51 10.60 14.67 21.51 23.32 24.15 32.02 34.31 11 6.83 8.11 10.09 13.96 20.48 21.99 22.90 24.50 24.50 24.18 6.83 12 6.86 8.15 10.10 13.99 17.69 19.39 21.59 12 12.26 16.72 26.97 29.97 33.28 34.49 35.27 36.95 36.95 38.81 12.26 12 9.80 13.87 23.73 26.19 28.75 29.73 30.42 35.10 36.87 12 7.57 8.99 11.14 15.50 23.16 24.98 25.81 33.34 35.03 12 7.21 8.57 10.63 14.74 22.02 23.44 24.26 25.41 25.41 25.05 7.21 13 7.30 8.57 10.48 14.88 18.69 20.40 22.81 F3 13 12.45 17.39 28.28 31.33 34.64 36.29 36.95 38.73 38.73 39.85 12.45 13 9.97 14.58 24.85 27.39 29.90 31.29 31.90 36.79 37.85 13 8.09 9.48 11.57 16.45 24.68 26.18 27.31 34.93 35.97 13 7.69 9.02 11.02 15.65 23.44 24.58 25.65 26.27 26.27 25.95 7.69 14 7.65 8.99 11.11 15.76 19.64 21.49 23.95 Zone> 14 12.97 18.03 29.72 32.67 35.99 37.86 38.76 40.60 40.60 40.93 12.97 14 10.28 15.12 26.13 28.52 31.05 32.66 33.45 38.58 38.89 14 8.45 9.97 12.29 17.40 26.18 27.58 28.51 36.62 36.94 14 8.07 9.48 11.71 16.56 24.58 25.86 26.84 27.30 27.30 26.97 8.07 15 7.92 9.26 11.68 16.31 20.72 22.40 25.04 151 $0.62 $1.11 $1.33 $1.48 $2.13 $2.62 $3.00 15 13.25 18.68 30.74 34.00 37.32 39.10 40.24 42.12 42.12 42.10 13.25 15 10.71 15.65 27.03 29.70 32.20 33.72 34.73 40.01 40.02 15 8.77 10.22 12.95 18.05 27.58 28.78 29.86 37.99 38.00 15 8.36 9.74 12.32 17.17 25.86 27.00 28.05 28.51 28.51 28.20 8.36 16 8.15 9.54 12.17 16.85 21.56 23.51 26.13 500 0.57 1.02 1.30 1.42 1.99 2.47 2.92 16 13.63 19.32 32.20 35.27 38.55 40.13 41.24 43.20 43.20 43.71 13.63 16 10.93 16.05 28.32 30.78 33.27 34.61 35.60 41.04 41.50 16 8.99 10.55 13.47 18.65 28.78 30.27 31.06 39.00 39.44 16 8.57 10.05 12.82 17.74 27.00 28.39 29.27 29.72 29.72 29.52 8.57 17 8.40 9.85 12.72 17.64 22.37 24.70 27.50 1000 0.55 0.98 1.20 1.35 1.92 2.36 2.86 17 14.21 19.97 33.15 36.37 39.42 41.03 42.16 44.15 44.15 44.90 14.21 17 11.50 16.33 29.12 31.77 34.03 35.39 36.37 41.96 42.65 17 9.31 10.88 14.03 19.51 30.07 31.86 32.55 39.84 40.53 17 8.86 10.34 13.36 18.59 28.23 29.90 30.63 31.15 31.15 30.88 8.86 18 8.70 10.15 13.20 18.28 23.11 25.87 28.95 2000 0.52 0.95 1.19 1.28 1.87 2.31 2.82 18 14.68 20.60 34.13 37.16 40.33 41.93 43.29 45.24 45.24 46.67 14.68 18 11.85 16.75 30.00 32.45 34.79 36.18 37.33 42.96 44.31 18 9.59 11.22 14.61 20.22 31.32 33.28 34.50 40.83 42.10 18 9.14 10.69 13.89 19.26 29.81 31.21 32.44 32.93 32.93 32.58 9.14 19 8.99 10.43 13.58 19.03 23.92 27.00 30.00 Min=$36.88 $43.59 $52.81 $56.99 $60.35 $65.37 $65.37 19 15.00 21.15 34.92 37.92 41.23 42.85 44.43 46.71 46.71 47.83 15.00 19 12.15 17.21 30.71 33.13 35.58 36.97 38.34 44.38 45.44 19 9.97 11.54 15.03 21.04 32.47 34.84 35.62 42.16 43.18 19 9.48 11.00 14.29 20.02 30.92 32.87 33.94 34.49 34.49 34.07 9.48 20 9.34 10.90 14.09 19.91 24.80 28.07 31.21 20 15.11 21.62 35.83 38.88 42.12 43.87 45.43 47.67 47.67 50.89 15.11 20 12.35 17.70 33.13 35.98 38.50 40.14 41.59 45.29 48.33 20 10.31 12.05 15.60 21.99 33.60 36.00 36.87 43.00 45.92 20 9.82 11.47 14.84 20.97 32.02 34.24 35.12 35.67 35.67 35.40 9.82 21 9.79 11.35 14.63 20.56 25.46 29.12 32.24 F 21 15.78 22.27 36.59 39.83 43.00 44.74 46.65 48.74 48.74 52.24 15.78 21 12.70 18.07 34.01 36.85 39.65 41.27 42.77 46.32 49.63 21 10.82 12.52 16.17 22.72 34.84 37.21 38.60 44.01 47.13 21 10.29 11.92 15.40 21.65 33.18 35.42 36.75 37.31 37.31 37.20 10.29 22 10.08 11.85 15.04 21.15 26.41 30.11 33.42 Zone> 22 16.23 22.76 37.48 40.74 43.90 45.78 47.68 49.86 49.86 53.43 16.23 22 13.15 18.44 34.85 37.72 40.65 42.19 43.64 47.35 50.77 22 11.11 13.09 16.62 23.36 35.97 38.62 40.03 44.99 48.23 22 10.62 12.46 15.83 22.27 34.23 36.79 38.13 38.75 38.75 38.78 10.62 23 10.33 12.12 15.57 21.79 27.25 31.10 34.55 151 2.11 3.64 6.5 9.04 9.25 11.73 12.85 14.77 15.51 9.38 23 16.57 23.23 38.40 41.75 44.90 46.75 48.81 51.22 51.22 54.24 16.57 23 13.35 18.79 35.83 38.63 41.59 43.00 44.68 48.64 51.51 23 11.42 13.38 17.21 24.07 37.21 39.88 41.52 46.21 48.95 23 10.88 12.76 16.39 22.90 35.42 37.99 39.56 40.17 40.17 40.18 10.88 24 10.57 12.58 16.06 22.57 28.27 32.12 35.73 500 2.02 3.42 5.85 8.4 8.58 11.7 12.74 14.31 14.98 9.34 24 16.94 23.64 39.37 42.82 46.12 47.78 49.80 52.17 52.17 55.31 16.94 24 13.71 19.09 36.78 39.65 42.72 44.06 45.61 49.53 52.52 24 11.66 13.91 17.73 24.96 38.58 41.46 43.00 47.07 49.90 24 11.11 13.26 16.87 23.76 36.75 39.49 40.94 41.61 41.61 41.73 11.11 25 10.90 12.97 16.39 23.36 29.12 33.28 36.84 1000 1.97 3.39 5.25 8.23 8.4 11.68 12.6 13.73 14.87 9.31 25 17.22 23.97 40.41 43.67 47.36 48.94 50.82 53.78 53.78 56.33 17.22 25 14.00 19.52 37.87 40.91 43.83 45.38 46.68 51.08 53.51 25 12.05 14.34 18.11 25.86 39.84 42.94 44.49 48.54 50.84 25 11.47 13.64 17.25 24.61 37.94 40.91 42.36 43.04 43.04 43.19 11.47 26 11.21 13.30 16.98 24.13 30.09 34.35 37.93 2000 1.85 3.21 4.66 6.89 8.04 10.71 10.93 12.73 13.75 9.28 26 17.71 24.70 41.52 44.77 48.59 50.19 51.88 54.61 54.61 57.28 17.71 26 14.36 20.06 38.97 41.90 44.84 46.32 47.73 51.87 54.39 26 12.41 14.69 18.76 26.69 41.21 44.40 45.70 49.26 51.71 26 11.80 13.98 17.88 25.41 39.23 42.27 43.49 44.20 44.20 44.55 11.80 27 11.58 13.70 17.43 25.00 31.18 35.57 39.16 Min=$295.36 $502.32 $873.60 $1,254.24 $1,309.36 $1,562.08 $1,740.96 $1,950.00 $2,044.64 $1,258.40 27 18.07 25.15 42.54 46.05 49.93 51.28 52.87 56.12 56.12 58.23 18.07 27 14.57 20.60 40.00 42.82 45.70 47.78 48.95 53.33 55.33 27 12.81 15.15 19.29 27.62 42.60 45.89 47.14 50.66 52.55 27 12.21 14.42 18.34 26.30 40.56 43.49 44.89 45.64 45.64 45.85 12.21 28 11.93 14.19 17.79 25.59 32.21 36.69 40.35 28 18.51 25.69 43.66 47.36 50.93 52.27 53.97 57.10 57.10 59.41 18.51 28 15.03 21.15 40.91 43.67 46.83 48.57 50.33 54.24 56.43 28 13.20 15.66 19.65 28.30 43.66 47.07 48.30 51.50 53.62 28 12.57 14.94 18.71 26.94 41.59 44.80 45.99 47.07 47.07 47.49 12.57 29 12.27 14.40 18.35 26.19 33.11 37.71 41.64 29 18.85 26.13 44.79 48.35 52.04 53.44 55.15 58.33 58.33 60.73 18.85 29 15.33 21.26 41.79 44.56 47.73 49.49 51.63 55.40 57.71 29 13.57 15.91 20.28 28.94 44.86 48.30 49.70 52.66 54.81 29 12.95 15.16 19.33 27.58 42.77 45.98 47.33 48.27 48.27 48.82 12.95 30 12.51 14.80 18.98 27.03 34.19 38.73 42.83 30 18.88 26.34 45.67 49.48 53.06 54.47 55.49 59.74 59.74 61.80 18.88 30 15.57 21.81 42.95 45.54 48.87 50.84 52.41 56.72 58.70 30 13.83 16.37 20.99 29.89 46.07 49.55 50.98 53.91 55.77 30 13.17 15.58 19.99 28.45 43.88 47.21 48.56 49.77 49.77 50.05 13.17 31 12.84 15.27 19.50 27.64 35.25 39.87 44.05 31 19.56 27.09 46.65 50.60 54.17 55.59 57.39 60.97 60.97 62.87 19.56 31 15.87 22.01 43.83 46.68 49.93 51.72 53.34 57.92 59.75 31 14.23 16.87 21.56 30.57 47.14 50.66 52.31 55.03 56.75 31 13.55 16.10 20.53 29.10 44.89 48.25 49.82 51.01 51.01 51.56 13.55 32 13.06 15.62 20.06 28.31 36.12 40.97 45.28 32 20.12 27.72 47.68 51.73 55.26 56.67 58.48 62.35 62.35 64.21 20.12 32 16.21 22.18 44.56 47.73 51.07 52.70 54.38 59.23 61.00 32 14.44 17.26 22.20 31.30 48.51 52.04 53.61 56.28 57.95 32 13.75 16.45 21.13 29.80 46.18 49.54 51.06 52.66 52.66 52.93 13.75 33 13.41 15.99 20.58 28.88 37.13 42.00 46.43 33 20.58 28.42 48.59 52.84 56.39 57.96 59.81 63.75 63.75 65.52 20.58 33 16.57 22.87 45.47 48.68 52.34 53.72 55.60 60.55 62.25 33 14.84 17.68 22.74 31.94 49.82 53.27 54.93 57.52 59.13 33 14.16 16.84 21.67 30.42 47.43 50.73 52.31 54.10 54.10 54.25 14.16 34 13.86 16.31 21.04 29.94 38.14 43.07 47.83 34 21.04 28.87 49.69 53.94 57.62 59.19 61.02 65.24 65.24 66.75 21.04 34 16.84 23.38 46.59 49.57 53.49 54.81 56.66 61.96 63.43 34 15.31 18.05 23.25 33.11 51.36 54.54 56.30 58.89 60.26 34 14.58 17.17 22.15 31.52 48.89 51.95 53.62 55.49 55.49 55.68 14.58 35 14.18 16.81 21.50 30.53 39.01 44.11 48.96 35 21.70 29.40 50.82 55.09 58.71 60.43 62.25 66.52 66.52 68.04 21.70 35 17.36 23.83 47.58 50.57 54.52 55.98 57.85 63.18 64.66 35 15.64 18.60 23.75 33.73 53.96 55.55 57.66 60.02 61.41 35 14.92 17.69 22.64 32.13 50.32 53.27 54.93 56.97 56.97 57.18 14.92 36 14.34 17.20 21.89 31.17 40.02 45.05 50.11 36 22.21 29.87 51.90 56.20 59.86 61.77 63.46 67.89 67.89 69.52 22.21 36 17.65 24.35 48.56 51.59 55.61 57.14 59.16 64.49 66.04 36 15.84 19.01 24.22 34.45 55.05 56.57 58.92 61.25 62.74 36 15.09 18.10 23.06 32.80 51.70 54.93 56.33 58.28 58.28 58.43 15.09 37 14.61 17.45 22.46 31.96 40.85 45.95 51.22 37 22.24 30.72 52.93 57.35 61.05 63.16 64.81 69.14 69.14 70.58 22.24 37 18.00 24.67 49.86 52.86 56.72 58.13 60.28 65.66 67.07 37 16.15 19.30 24.82 35.32 56.19 57.54 59.66 62.38 63.69 37 15.35 18.36 23.65 33.62 53.10 56.41 57.83 59.80 59.80 60.04 15.35 38 14.88 17.71 23.04 32.60 41.70 46.80 52.21 38 22.59 31.23 53.85 58.34 62.22 64.62 66.04 70.75 70.75 71.91 22.59 38 18.31 25.16 50.95 54.11 57.90 58.97 61.26 67.24 68.31 38 16.45 19.58 25.46 36.02 57.32 58.37 60.68 63.87 64.89 38 15.65 18.66 24.25 34.32 54.47 57.89 59.41 61.16 61.16 61.33 15.65 39 15.31 18.16 23.40 33.24 42.65 47.72 53.24 39 23.29 31.76 54.88 59.45 63.41 65.97 67.35 72.16 72.16 73.39 23.29 39 18.77 25.75 52.09 55.25 59.29 59.99 62.41 68.58 69.72 39 16.94 20.08 25.87 36.75 58.68 59.41 61.80 65.16 66.22 39 16.14 19.12 24.64 35.00 55.68 59.41 60.97 62.63 62.63 62.80 16.14 40 15.76 18.65 23.93 34.01 43.61 48.63 54.18 40 23.53 32.28 55.86 60.55 64.56 67.22 68.70 73.69 73.69 74.74 23.53 40 19.06 26.36 53.15 56.52 60.55 61.26 63.79 70.00 70.99 40 17.40 20.60 26.46 37.60 59.95 60.68 63.15 66.51 67.43 40 16.56 19.62 25.21 35.79 56.99 60.65 62.33 63.82 63.82 64.26 16.56 41 16.15 19.06 24.26 34.63 44.32 49.63 55.36 41 24.09 32.93 56.87 61.73 65.77 68.31 70.00 75.23 75.23 76.32 24.09 41 19.40 26.74 53.96 57.63 61.78 62.41 65.17 71.46 72.49 41 17.85 21.09 26.81 38.28 61.16 61.80 64.53 67.89 68.86 41 17.00 20.07 25.53 36.47 58.20 61.76 64.00 65.25 65.25 65.55 17.00 42 16.39 19.57 24.75 35.35 45.31 50.67 56.54 42 24.45 33.59 57.98 62.81 67.09 69.92 71.45 76.76 76.76 77.51 24.45 42 19.73 27.08 54.89 58.92 63.02 63.66 66.70 72.91 73.62 42 18.11 21.64 27.36 39.06 62.39 63.01 66.03 69.26 69.93 42 17.25 20.59 26.04 37.20 59.42 63.00 65.59 66.80 66.80 67.00 17.25 43 16.74 19.98 25.11 35.94 46.16 51.79 57.82 43 25.10 34.22 59.11 63.93 68.32 71.05 72.90 78.30 78.30 78.72 25.10 43 20.06 27.68 55.86 60.15 64.15 64.94 68.15 74.38 74.78 43 18.51 22.06 27.75 39.71 63.51 64.29 67.47 70.65 71.04 43 17.63 21.04 26.41 37.81 60.42 64.10 66.91 67.98 67.98 68.63 17.63 44 17.05 20.23 25.66 36.57 47.12 52.89 59.07 44 25.66 34.91 60.15 65.07 69.55 72.30 74.44 79.34 79.34 80.14 25.66 44 20.42 28.16 56.91 61.26 65.57 66.03 69.56 75.38 76.13 44 18.83 22.37 28.38 40.43 64.92 65.39 68.99 71.62 72.33 44 17.95 21.29 27.03 38.49 61.63 65.37 68.27 69.35 69.35 69.82 17.95 45 17.43 20.71 26.03 37.10 48.01 53.99 60.27 45 26.21 35.66 61.20 66.17 70.91 73.55 75.64 80.63 80.63 81.63 26.21 45 20.75 28.78 57.90 62.41 66.80 67.29 70.50 76.61 77.56 45 19.29 22.88 28.78 41.00 66.11 66.62 70.24 72.76 73.65 45 18.34 21.81 27.42 39.06 62.84 66.59 69.29 70.38 70.38 71.12 18.34 46 17.63 20.94 26.57 37.68 48.96 55.05 61.67 46 26.74 36.44 62.26 67.33 72.26 74.81 76.96 82.15 82.15 82.68 26.74 46 21.07 29.27 58.97 63.43 67.95 68.58 71.82 78.04 78.55 46 19.49 23.16 29.37 41.63 67.27 67.92 71.35 74.11 74.63 46 18.58 22.02 27.99 39.65 64.05 67.70 70.97 72.06 72.06 72.58 18.58 47 18.02 21.34 27.05 38.19 50.11 56.18 63.00 47 27.15 37.18 63.38 68.29 73.59 75.87 78.18 83.26 83.26 84.01 27.15 47 21.51 29.87 60.15 64.41 68.95 69.96 73.03 79.11 79.80 47 19.91 23.62 29.91 42.20 68.26 69.27 72.45 75.12 75.84 47 18.97 22.48 28.47 40.19 65.25 67.92 72.31 73.45 73.45 74.20 18.97 48 18.35 21.86 27.52 38.74 51.31 57.24 64.23 48 27.36 37.92 64.28 69.45 74.91 77.26 79.68 84.77 84.77 85.08 27.36 48 21.85 30.47 61.26 65.57 70.04 71.08 73.96 80.53 80.84 48 20.28 24.15 30.42 42.84 69.32 70.36 73.48 76.48 76.78 48 19.33 23.03 28.96 40.81 66.55 70.33 73.46 74.69 74.69 75.46 19.33 49 18.70 22.38 28.00 39.41 52.50 58.48 65.53 49 27.84 38.79 65.16 70.51 76.20 78.50 81.07 86.02 86.02 86.96 27.84 49 22.18 31.06 62.12 66.32 71.13 72.24 74.92 81.71 82.60 49 20.70 24.74 30.95 43.58 70.41 71.50 74.17 77.61 78.46 49 19.68 23.55 29.46 41.49 67.52 71.23 74.10 76.09 76.09 76.95 19.68 50 19.01 22.67 28.45 40.06 53.51 59.65 66.74 50 27.85 39.20 65.19 70.52 76.24 79.48 81.11 87.28 87.28 88.27 27.85 50 22.60 31.55 62.20 66.33 71.14 72.26 74.94 82.91 83.86 50 21.01 25.05 31.42 44.28 70.42 71.51 74.18 78.75 79.68 50 20.01 23.86 29.94 42.19 68.73 71.49 74.17 77.31 77.31 78.40 20.01 51 19.30 22.89 28.88 40.65 54.46 60.83 67.76 51 29.06 40.42 67.18 72.77 79.04 81.19 84.17 88.77 88.77 89.75 29.06 51 22.93 32.13 64.15 68.68 73.18 74.84 77.88 84.34 85.26 51 21.30 25.30 31.94 44.94 72.45 74.08 77.11 80.11 80.99 51 20.28 24.10 30.42 42.82 70.10 73.97 76.96 78.66 78.66 79.90 20.28 52 19.50 23.26 29.44 41.63 55.26 61.96 68.83 52 29.49 41.28 68.21 73.90 80.39 82.56 85.81 90.33 90.33 91.34 29.49 52 23.38 32.61 65.17 69.94 74.24 76.34 79.35 85.81 86.78 52 21.56 25.71 32.55 46.02 73.48 75.59 78.57 81.52 82.44 52 20.53 24.49 30.98 43.83 71.16 75.55 78.49 80.05 80.05 81.55 20.53 53 19.88 23.73 29.86 42.26 56.24 63.13 70.15 53 30.10 41.96 69.22 75.12 81.81 83.87 87.28 91.81 91.81 92.79 30.10 53 23.83 33.32 66.16 71.16 75.06 77.64 80.71 87.23 88.16 53 21.95 26.23 32.97 46.71 74.32 77.22 80.17 82.87 83.76 53 20.91 24.98 31.39 44.49 72.31 77.01 79.76 81.03 81.03 83.01 20.91 54 20.12 24.11 30.28 42.89 57.10 64.29 71.32 54 30.57 42.81 70.32 76.17 83.04 85.52 88.94 93.74 93.74 94.26 30.57 54 24.15 33.97 67.29 72.09 76.11 79.01 82.19 89.05 89.54 54 22.27 26.66 33.47 47.41 75.35 78.92 81.68 84.60 85.06 54 21.20 25.38 31.88 45.15 73.27 78.56 80.96 82.21 82.21 84.42 21.20 55 20.53 24.50 30.67 43.68 57.97 65.50 72.64 55 31.01 43.58 71.70 77.17 84.31 86.95 90.24 95.12 95.12 95.48 31.01 55 24.58 34.68 68.32 73.03 77.24 80.05 83.63 90.37 90.69 55 22.70 27.09 33.90 48.30 76.44 80.04 83.09 85.83 86.16 55 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each contract, to provide automotive parts management services for the period of September 1, 2025, through August 31, 2028, Countywide. (100% Fleet Internal Service Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Contracts for Automotive Parts Management Services, Countywide. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Public Works Director,or designee,to execute individual contracts with Ron Du Pratt Ford,Inc.and City Auto Supply LLC,in an amount not to exceed $995,000 for each contract,to provide automotive parts management services for the period of September 1,2025,through August 31,2028, Countywide. FISCAL IMPACT: 100% Fleet Internal Service Fund BACKGROUND: Public Works Fleet Services oversees vehicle maintenance for over 1,700 vehicles.Automotive parts are needed for the maintenance of County vehicles,including for both standard stock replenishment and critical unit-down emergencies. In April 2025,the Public Works Department conducted a formal solicitation for automotive parts management services.The Request for Proposal was published on BidNet Direct #RFP_F-Contr-0000000022.Ron Du Pratt Ford,Inc.and City Auto Supply LLC were two of the four qualified vendors awarded the contract.These vendors provide automotive parts for Ford,Dodge,and Chevy,which make up the majority of our County’s vehicle fleet. Fleet Services is requesting approvals for service contracts with Ron Du Pratt Ford,Inc.and City Auto Supply CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3122,Version:1 Fleet Services is requesting approvals for service contracts with Ron Du Pratt Ford,Inc.and City Auto Supply LLC for the term September 1, 2025 through August 31, 2028, in the amount of $995,000. CONSEQUENCE OF NEGATIVE ACTION: If these contracts are not approved,automotive parts for County vehicles will not be available,which will impact functionality, maintenance, and repairs of County vehicles. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3123 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Public Works Director, or designee, to execute six individual contracts with the following consultants: AECOM Technical Services, Inc., Dewberry Engineers Inc., Dokken Engineering, Mark Thomas & Company, Inc., Nichols Consulting Engineers, CHTD (dba NCE and Wood Rodgers, Inc.) in an amount not to exceed $800,000 each to provide on-call civil engineering consulting services for various projects for the period from August 1, 2025 through July 31, 2028, Countywide. (100% Various Funds) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Contracts for On-Call Civil Engineering Consulting Services, Countywide ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Public Works Director,or designee,to execute six individual Consulting Services Agreements (contracts)with the following consultants:AECOM Technical Services,Inc.,Dewberry Engineers Inc.,Dokken Engineering,Mark Thomas &Company,Inc.,Nichols Consulting Engineers,CHTD dba NCE and Wood Rodgers,Inc.in an amount not to exceed $800,000.00 each to provide on-call civil engineering consulting services for various projects for the period from August 1,2025 through July 31,2028, Countywide. (Project No.: Various) (All Districts) FISCAL IMPACT: Work performed under these on-call contracts will be funded by local, state and federal funds. BACKGROUND: The Public Works Department is involved in various projects in the County that require civil engineering services for road,flood control,capital facilities and airport projects.After a solicitation process,eight firms were selected to provide civil engineering consulting services on an “on-call”basis.The consultants will augment Public Works staff on an as-needed basis.They will be used as an extension to Public Works staff during busy times when extra help is needed or when in-house expertise is not available.These on-call contracts will be in effect for three years. In accordance with Government Code section 4526,the Design/Construction Division solicited Statements of CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3123,Version:1 In accordance with Government Code section 4526,the Design/Construction Division solicited Statements of Qualifications from civil engineering consulting firms.These firms were determined to be qualified to provide on-call civil engineering consulting services for a three-year contract to assist in complying with federal,state, and local regulations. Government Code Section 31000 and 4525 authorizes the County to contract for services including the type of civil engineering consulting services that AECOM Technical Services,Inc.,Dewberry Engineers Inc.,Dokken Engineering,Mark Thomas &Company,Inc.,Nichols Consulting Engineers,CHTD dba NCE and Wood Rodgers, Inc. provide. CONSEQUENCE OF NEGATIVE ACTION: Without approval from the Board of Supervisors,the contracts will not be in effect.A possible delay in completing projects requiring civil engineering services will occur.Executing these contracts will facilitate the process of design and construction for various Public Works projects requiring civil engineering expertise. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3124 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Public Works Director, or designee, to execute seven individual contracts with the following consultants: Biggs Cardosa Associates, Inc., Dewberry Engineers Inc., Dokken Engineering, Mark Thomas & Company, Inc., MNS Engineers, Inc., Moffatt & Nichol and Wood Rodgers, Inc. in an amount not to exceed $800,000 each to provide on-call structural engineering consulting services for various projects for the period from August 1, 2025 through July 31, 2028, Countywide. (100% Various Funds) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Contracts for On-Call Structural Engineering Consulting Services, Countywide ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Public Works Director,or designee,to execute seven individual Consulting Services Agreements (contracts)with the following consultants:Biggs Cardosa Associates,Inc.,Dewberry Engineers Inc.,Dokken Engineering,Mark Thomas &Company,Inc.,MNS Engineers,Inc.,Moffatt &Nichol and Wood Rodgers,Inc.in an amount not to exceed $800,000.00 each to provide on-call structural engineering consulting services for various projects for the period from August 1,2025 through July 31,2028,Countywide. (Project No.: Various) (All Districts) FISCAL IMPACT: Work performed under these on-call contracts will be funded by local, state and federal funds. BACKGROUND: The Public Works Department is involved in various projects in the County that require structural engineering services for road,flood control,capital facilities and airport projects.After a solicitation process,eight firms were selected to provide structural engineering consulting services on an “on-call”basis.The consultants will be used to provide structural engineering services as in-house expertise is not available.These on-call contracts will be in effect for three years. In accordance with Government Code section 4526,the Design/Construction Division solicited Statements of Qualifications from structural engineering consulting firms.These firms were determined to be qualified to CONTRA COSTA COUNTY Printed on 10/13/2025Page 1 of 2 powered by Legistar™ File #:25-3124,Version:1 Qualifications from structural engineering consulting firms.These firms were determined to be qualified to provide on-call structural engineering consulting services for a three-year contract to assist in complying with federal, state, and local regulations. Government Code Section 31000 and 4525 authorizes the County to contract for services including the type of structural engineering consulting services that Biggs Cardosa Associates,Inc.,Dewberry Engineers Inc., Dokken Engineering,Mark Thomas &Company,Inc.,MNS Engineers,Inc.,Moffatt &Nichol and Wood Rodgers, Inc. provides. CONSEQUENCE OF NEGATIVE ACTION: Without approval from the Board of Supervisors,the contracts will not be in effect.A possible delay in completing projects requiring structural engineering services will occur.Executing these contracts will facilitate the process of design and construction for various Public Works projects requiring structural engineering expertise. CONTRA COSTA COUNTY Printed on 10/13/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3125 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00107 to authorize new revenue in the amount of $30,000 in fund 253700 Drainage Area 128. (100% DA 128 Funds) Attachments:1. Budget_Amendment__FY_2024-25_-_Operating_Budget_on_06_30_2025___BDA-25-00107 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Budget Amendment for Unanticipated Revenue Recognized in Fund 253700 Drainage Area 128 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment BDA-25-00107 authorizing new revenue in Drainage Area 128 (Fund 253700) in the amount of $30,000 and appropriating it to cover unanticipated expenditures. FISCAL IMPACT: 100% Flood Control Drainage Area 128 Fund 253700 BACKGROUND: This action appropriates unanticipated FY2024-25 revenue and provides for year-end adjustments to Public Works Flood Control Drainage Area 128 Fund for expenditure purposes. CONSEQUENCE OF NEGATIVE ACTION: If not approved, expenditures will exceed current appropriations in Flood Control Drainage Area 128, Fund 253700. CONTRA COSTA COUNTY Printed on 10/16/2025Page 1 of 2 powered by Legistar™ File #:25-3125,Version:1 CONTRA COSTA COUNTY Printed on 10/16/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00107 05:20 PM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00107 Amendment Date 06/30/2025 Description Transferring from account 9140 to account 5011. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9140:OTHER LICENSES & PERMITS 4503 PW FINANCE (Home Org) 7537 DA 128 253700 DRAINAGE AREA 128 $0.00 $30,000.00 Transfer from acct 9140 to 5011 FY 2024-25 Year (FY 2024-25 Operating Budget) 5011:REIMBURSEMENTS-GOV/GOV 4503 PW FINANCE (Home Org) 7537 DA 128 253700 DRAINAGE AREA 128 $30,000.00 $0.00 Transfer from acct 9140 to 5011 budgetamend.pdf File Name budgetamend.pdf Content Type application/pdf Updated By Nida Rivera Upload Date 07/21/2025 03:26:15 PM Comment TMP-11760 253700 DA128.pdf File Name TMP-11760 253700 DA128.pdf Content Type application/pdf Updated By Nida Rivera Upload Date 07/21/2025 03:41:35 PM Comment Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/21/2025 03:41:36 PM 07/22/2025 Nida Rivera 1 View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00107 05:20 PM 07/23/2025 Page 2 of 2 Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Review Budget Amendment Not Required 07/22/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/22/2025 01:28:40 PM Lauren Weston (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/22/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3126 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00108 to authorize new revenue in the amount of $86 in Fund 247000 County Service Area M-1 (100% CSA M-1 Funds) Attachments:1. Budget_Amendment__FY_2024-25_-_Operating_Budget_on_06_30_2025___BDA-25-00108 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Budget Amendment for Unanticipated Revenue Recognized in Fund 247000 County Service Area M-1 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment BDA-25-00108 authorizing new revenue in County Service Area M-1 (Fund 247000) in the amount of $86.00 and appropriating to cover unanticipated expenditures. FISCAL IMPACT: 100% County Service Area M-1 Fund 247000. BACKGROUND: This action appropriates unanticipated FY2024-25 revenue and provides for year-end adjustments to Public Works County Service Area M-1 Fund for expenditure purposes. CONSEQUENCE OF NEGATIVE ACTION: If not approved, expenditures will exceed current appropriations in County Service Area M-1 Fund 247000. CONTRA COSTA COUNTY Printed on 10/16/2025Page 1 of 2 powered by Legistar™ File #:25-3126,Version:1 CONTRA COSTA COUNTY Printed on 10/16/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00108 05:24 PM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00108 Amendment Date 06/30/2025 Description To transfer appropriations to account 3580 from 2310 and 2479 and to recognize revenue in 9010 for fund 247000. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 4503 PW FINANCE (Home Org) 7470 SERV AREA M-1 247000 SERV AREA M-1 $0.00 $325.00 To transfer appropriations to account 3580 from 2310 and 2479 and to recognize revenue in 9010 for fund 247000. FY 2024-25 Year (FY 2024-25 Operating Budget) 3580:CONTRIB TO OTHER AGENCIES 4503 PW FINANCE (Home Org) 7470 SERV AREA M-1 247000 SERV AREA M-1 $7,100.00 $0.00 To transfer appropriations to account 3580 from 2310 and 2479 and to recognize revenue in 9010 for fund 247000. FY 2024-25 Year (FY 2024-25 Operating Budget) 9010:PROP TAXES- CURRNT SECRD 4503 PW FINANCE (Home Org) 7470 SERV AREA M-1 247000 SERV AREA M-1 $0.00 $86.00 To transfer appropriations to account 3580 from 2310 and 2479 and to recognize revenue in 9010 for fund 247000. FY 2024-25 Year (FY 2024-25 Operating Budget) 2479:OTHER SPECIAL DPMTAL EXP 4503 PW FINANCE (Home Org) 7470 SERV AREA M-1 247000 SERV AREA M-1 $0.00 $6,689.00 To transfer appropriations to account 3580 from 2310 and 2479 and to recognize revenue in 9010 for fund 247000. TMP-11761 247000 M-1.pdf File Name TMP-11761 247000 M-1.pdf Content Type application/pdf Updated By Aaron Pope Upload Date 07/21/2025 04:10:29 PM Comment Process History View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00108 05:24 PM 07/23/2025 Page 2 of 2 Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/21/2025 04:10:30 PM 07/22/2025 Aaron Pope 1 Budget Amendment Event Review Budget Amendment Not Required 07/22/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/22/2025 01:29:16 PM Lauren Weston (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/22/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3127 Name: Status:Type:Consent Item Passed File created:In control:7/22/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00115 to authorize new revenue in the amount of $2,670,000 in Fund 140100 Airport Enterprise (100% Airport Enterprise Funds) Attachments:1. Budget_Amendment__FY_2024-25_-_Operating_Budget_on_06_30_2025___BDA-25-00115 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Budget Amendment for Unanticipated Revenue Recognized in Fund 140100 Airport Enterprise ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment BDA-25-00115 authorizing new revenue in Airport Enterprise Fund 140100 in the amount of $2,670,000 and appropriating it to cover unanticipated expenditures. FISCAL IMPACT: 100% Airport Enterprise Fund 140100 BACKGROUND: This action appropriates unanticipated FY2024-25 revenue and provides for year-end adjustments to Public Works Airport Enterprise Fund for expenditure purposes. CONSEQUENCE OF NEGATIVE ACTION: If not approved, expenditures will exceed current appropriations in Airport Enterprise Fund 140100. CONTRA COSTA COUNTY Printed on 10/16/2025Page 1 of 2 powered by Legistar™ File #:25-3127,Version:1 CONTRA COSTA COUNTY Printed on 10/16/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00115 05:22 PM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00115 Amendment Date 06/30/2025 Description To transfer appropriations between Airport Enterprise cost centers and accounts. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 4503 PW FINANCE (Home Org) 4855 BUCHANAN FLD FAA IMP PROJ 140100 AIRPORT ENTERPRISE $52,000.00 $0.00 To transfer appropriations between Airport Enterprise cost centers and accounts. FY 2024-25 Year (FY 2024-25 Operating Budget) 2270:MAINTENANCE -EQUIPMENT 4503 PW FINANCE (Home Org) 4841 BUCHANAN FIELD OPERATIONS 140100 AIRPORT ENTERPRISE $0.00 $59,000.00 To transfer appropriations between Airport Enterprise cost centers and accounts. FY 2024-25 Year (FY 2024-25 Operating Budget) 9522:FED AID AIRPORT CONSTR 4503 PW FINANCE (Home Org) 4855 BUCHANAN FLD FAA IMP PROJ 140100 AIRPORT ENTERPRISE $0.00 $2,670,000.00 To transfer appropriations between Airport Enterprise cost centers and accounts. FY 2024-25 Year (FY 2024-25 Operating Budget) 5011:REIMBURSEMENTS-GOV/GOV 4503 PW FINANCE (Home Org) 4873 BYRON AIRPORT-CAPITAL ASSET 140100 AIRPORT ENTERPRISE $1,000.00 $0.00 To transfer appropriations between Airport Enterprise cost centers and accounts. View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00115 05:22 PM 07/23/2025 Page 2 of 2 Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 4664:BFA AIP28 ARFF TRMNL CNST 4503 PW FINANCE (Home Org) 4855 BUCHANAN FLD FAA IMP PROJ 140100 AIRPORT ENTERPRISE $2,663,000.00 $0.00 To transfer appropriations between Airport Enterprise cost centers and accounts. FY 2024-25 Year (FY 2024-25 Operating Budget) 3612:INTERFUND EXP - GOV/ENT 4503 PW FINANCE (Home Org) 4855 BUCHANAN FLD FAA IMP PROJ 140100 AIRPORT ENTERPRISE $13,000.00 $0.00 To transfer appropriations between Airport Enterprise cost centers and accounts. TMP-11764 140100 Airport Enterprise.pdf File Name TMP-11764 140100 Airport Enterprise.pdf Content Type application/pdf Updated By Lauren Weston Upload Date 07/22/2025 11:34:18 AM Comment 0843 Budget Amendment.pdf File Name 0843 Budget Amendment.pdf Content Type application/pdf Updated By Lauren Weston Upload Date 07/22/2025 11:34:18 AM Comment Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/22/2025 11:34:19 AM 07/23/2025 Lauren Weston 1 Budget Amendment Event Review Budget Amendment Not Required 07/23/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/22/2025 03:57:45 PM Diana Oyler (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/23/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3128 Name: Status:Type:Consent Item Passed File created:In control:7/22/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00117 to authorize new revenue in the amount of $1,561 in Fund 274100 County Service Area R-4 (100% Fund 275100) Attachments:1. Budget_Amendment__FY_2024-25_-_Operating_Budget_on_06_30_2025___BDA-25-00117 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Budget Amendment for Unanticipated Revenue Recognized in Fund 275100 County Service Area R-4 ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE budget amendment BDA-25-00117 authorizing new revenue in County Service Area R-4 (Fund 275100) in the amount of $1,560.97 and appropriating it to cover unanticipated expenditures. FISCAL IMPACT: 100% County Service Area R-4 Fund 275100 BACKGROUND: This action appropriates unanticipated FY2024-25 revenue and provides for year-end adjustments to County Service Area R-4 Fund for expenditure purposes. CONSEQUENCE OF NEGATIVE ACTION: If not approved, expenditures will exceed current appropriations in County Service Area R-4 Fund 275100. CONTRA COSTA COUNTY Printed on 10/16/2025Page 1 of 2 powered by Legistar™ File #:25-3128,Version:1 CONTRA COSTA COUNTY Printed on 10/16/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00117 04:22 PM 07/23/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00117 Amendment Date 06/30/2025 Description Transfer appropriations between revenue and expenditure accounts within cost center 7751 CSA R-4 Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 9010:PROP TAXES- CURRNT SECRD 4503 PW FINANCE (Home Org) 7751 SERV AREA R-4 MORAGA 275100 SERV AREA R-4 MORAGA $0.00 $1,560.97 Transfer appropriations between revenue and expenditure accounts within cost center 7751 CSA R-4 FY 2024-25 Year (FY 2024-25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 4503 PW FINANCE (Home Org) 7751 SERV AREA R-4 MORAGA 275100 SERV AREA R-4 MORAGA $0.00 $825.00 Transfer appropriations between revenue and expenditure accounts within cost center 7751 CSA R-4 FY 2024-25 Year (FY 2024-25 Operating Budget) 3611:INTERFUND EXP - GOV/GOV 4503 PW FINANCE (Home Org) 7751 SERV AREA R-4 MORAGA 275100 SERV AREA R-4 MORAGA $2,385.97 $0.00 Transfer appropriations between revenue and expenditure accounts within cost center 7751 CSA R-4 7751 Budget Amendment.pdf File Name 7751 Budget Amendment.pdf Content Type application/pdf Updated By Lauren Weston Upload Date 07/22/2025 12:12:43 PM Comment TMP-11765 275100 CSA R-4.pdf File Name TMP-11765 275100 CSA R-4.pdf Content Type application/pdf Updated By Lauren Weston Upload Date 07/22/2025 12:20:46 PM View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00117 04:22 PM 07/23/2025 Page 2 of 2 Comment Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 07/22/2025 12:20:47 PM 07/23/2025 Lauren Weston 1 Budget Amendment Event Review Budget Amendment Not Required 07/23/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 07/22/2025 03:57:34 PM Diana Oyler (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Awaiting Action 07/23/2025 Analiza Pinlac (Budget Specialist (Auditor Office)) 3 Xia Zhang (Budget Specialist (Auditor Office)) Yesenia Campos (Budget Specialist (Auditor Office)) 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3129 Name: Status:Type:Consent Item Passed File created:In control:5/20/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00066 authorizing the transfer of appropriations in the amount of $5,000,000 from Facility Lifecycle Improvements (0085) to Plant Acquisition-General Fund (0111) for property and construction costs for the East County Service Center project. (100% General Fund) Attachments:1. Budget_Amendment__FY_2024-25_-_Operating_Budget_on_05_20_2025___BDA-25-00066 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:Approve Budget Amendment No. 25-00066 authorizing the transfer of funds for East County Service Center for $5,000,000 (Project WH429A) ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE Budget Amendment No. 25-00066 to transfer funds from Facility Lifecycle Improvement, budget unit 0085, to Plant Acquisition - General Fund, budget Unit 0111 for the East County Service Center (ECSC). The amendment includes $2,645,801.21 for the purchase of five acres of undeveloped property in Brentwood and $2,354,198.79 for construction and project related costs. (Project WH429A) FISCAL IMPACT: 100% General Fund BACKGROUND: The fiscal year 24-25 budget includes $5 million for initial costs related to the East County Service Hub (ECSC). The budget amendment is to align the budgeted funds to the expenditures. On May 13, 2025, the Board of Supervisors approved the acquisition of property adjacent to three acres of unimproved property the County owns along Technology Way in Brentwood (the Existing Parcel). The Existing Parcel is the planned site of the ECSC. The purchase of these additional five acres will expand the development site and eliminate the need to construct a parking garage as part of the development, saving the County an estimated $15 - $20 million. In addition, the additional five acres will provide the County with more flexibility CONTRA COSTA COUNTY Printed on 10/17/2025Page 1 of 2 powered by Legistar™ File #:25-3129,Version:1 in the design of the ECSC. The ECSC will be approximately 120,000 square feet and will house 440 county staff across at least nine departments. The capital project to evaluate potential ECSC alternatives and subsequently scope, plan, design, and construct selected facility is part of the Countywide Facility Masterplan, 9/20/22. CONSEQUENCE OF NEGATIVE ACTION: Without this amendment,budgeted funds will not align with the recording of expenditures for the acquisition of land and capital improvement project costs. CONTRA COSTA COUNTY Printed on 10/17/2025Page 2 of 2 powered by Legistar™ View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 05/20/2025 : BDA-25-00066 04:44 PM 06/12/2025 Page 1 of 2 Company Contra Costa County Budget Template Operating Budget : FY 2024-25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00066 Amendment Date 05/20/2025 Description To move funding for East County Service Center for $5,000,000 from 4110-4470 to 4435-4019 & WH429A Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions FY 2024-25 Year (FY 2024-25 Operating Budget) 4429:000-EAST COUNTY SVC CNTR 4503 PW FINANCE (Home Org) 4435 PLANT ACQ- UNDESIGNATED 100300 GENERAL $2,354,199.00 $0.00 To move funding for East County Service Center for $5,000,000 from 4110-4470 to WH429A FY 2024-25 Year (FY 2024-25 Operating Budget) 4019:LAND&BLDG AQUISITION 4503 PW FINANCE (Home Org) 4435 PLANT ACQ- UNDESIGNATED 100300 GENERAL $2,645,801.00 $0.00 To move funding for East County Service Center for $5,000,000 from 4110-4470 to 4435-4019 FY 2024-25 Year (FY 2024-25 Operating Budget) 4470:UNDESIGNATED CAP PROJECTS 4503 PW FINANCE (Home Org) 4110 FLIP 100300 GENERAL $0.00 $5,000,000.00 To move funding for East County Service Center for $5,000,000 from 4110-4470 to 4435-4019 & WH429A TMP-10518.pdf File Name TMP-10518.pdf Content Type application/pdf Updated By Nathalie Cetoute Upload Date 05/20/2025 03:27:05 PM Comment View Budget Amendment: Budget Amendment: FY 2024-25 - Operating Budget on 05/20/2025 : BDA-25-00066 04:44 PM 06/12/2025 Page 2 of 2 1117028732 Buyer Escrow Documents to be signed.pdf File Name 1117028732 Buyer Escrow Documents to be signed.pdf Content Type application/pdf Updated By Nathalie Cetoute Upload Date 05/20/2025 03:27:05 PM Comment Contra_Costa_County - Technology Way - PSA - Seller Signed.pdf File Name Contra_Costa_County - Technology Way - PSA - Seller Signed.pdf Content Type application/pdf Updated By Nathalie Cetoute Upload Date 05/20/2025 03:27:05 PM Comment TMP-25-1735.pdf File Name TMP-25-1735.pdf Content Type application/pdf Updated By Nathalie Cetoute Upload Date 05/20/2025 03:27:05 PM Comment Process History Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment Budget Amendment Event Budget Amendment Event Step Completed 05/20/2025 03:27:06 PM 05/21/2025 Nathalie Cetoute 1 Budget Amendment Event Review Budget Amendment Not Required 05/21/2025 0 Budget Amendment Event Approval by Department Approver – Budget Amendment Approved 05/29/2025 03:24:17 PM Diana Oyler (Department Approver – Budget Amendment) 1 Budget Amendment Event Review Budget Amendment Saved for Later 06/02/2025 10:21:07 AM 05/21/2025 Yesenia Campos (Budget Specialist (Auditor Office)) 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3130 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE the Countywide Guardrail Upgrades Phase II Project and AUTHORIZE the Public Works Director, or designee, to advertise the Project, Countywide. (33% Highway Safety Improvement Program State Funds, 67% Local Road Funds) Attachments:1. CP#24-11 NOE Countywide Guardrail Upgrades Phase II (Final to DCD)-signed Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:APPROVE the Countywide Guardrail Upgrades Phase II Project and take related actions under CEQA ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE the Countywide Guardrail Upgrades Phase II Project (Project)and AUTHORIZE the Public Works Director,or designee,to advertise the Project,Countywide.[County Project No.0662-6R4169,DCD CP#24- 11] (District I, II, IV, and V). DETERMINE that this activity is exempt from review under the California Environmental Quality Act (CEQA) pursuant to Article 19, Section 15302(c) and Section 15303(d) of the CEQA Guidelines, and DIRECT the Director of Department of Conservation and Development (DCD),or designee,to cause a CEQA Notice of Exemption (NOE) to be filed with the County Clerk and State Clearinghouse, and AUTHORIZE the Public Works Director,or designee,to arrange for payment of a $25 fee to DCD for processing, and a $50 fee to the County Clerk for filing the NOE. FISCAL IMPACT: Estimated Project cost:$3,055,000.00 (33%Highway Safety Improvement Program State Funds,67%Local Road Funds) BACKGROUND: The purpose of this project is to remove sub-standard Metal Beam Guardrails (MBGR)and end treatments and replace them with the current Caltrans standard Midwest Guardrail System (MGS)guardrails and end CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3130,Version:1 replace them with the current Caltrans standard Midwest Guardrail System (MGS)guardrails and end treatments.Approximately 52 existing guardrails will be upgraded,and one new guardrail will be installed. Upgrading the guardrails to current MGS standards will improve public safety.The construction process will include removal and replacement of the existing guardrails,end treatments and associated posts,and relocation of several guardrail posts near end treatments with grading as needed. This project is exempt from CEQA because it consists of the replacement or reconstruction of existing facilities (guardrails)in the same location and with the same purpose and capacity,and installation of a new facility (guardrail), pursuant to Article 19, Sections 15302 and 15303 of the CEQA Guidelines. CONSEQUENCE OF NEGATIVE ACTION: Delay in approving the project may result in a delay of design, construction, and may jeopardize funding. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ Revised 2018 \\PW-DATA\grpdata\engsvc\ENVIRO\Client Divisions\Design\Countywide Guardrail Upgrades Phase II (WO4169)\CEQA\NOE (Final).docx CALIFORNIA ENVIRONMENTAL QUALITY ACT Notice of Exemption Office of Land Use and Climate Innovation State Clearinghouse 1400 Tenth Street Sacramento, CA 95814 From Department of Conservation and Development 30 Muir Road Project Title: Countywide Guardrail Upgrades Phase II, WO#4169, CP#24-11 Project Applicant: (925) 313-2000, Contact: Alex Nattkemper (925) 313-2364 alex.nattkemper@pw.cccounty.us Project Location: Several roads throughout unincorporated West and Central Contra Costa County including San Pablo Dam Road, Olympic Boulevard, Pleasant Hill Road, Taylor Boulevard, Danville Boulevard, Reliez Valley Road Lead Agency: Contact Person: Department of Conservation and Development, 30 Muir Road, Martinez, CA 94553 Syd Sotoodeh (925) 655-2877 syd.sotoodeh@dcd.cccounty.us Description of Nature, Purpose, and Beneficiaries of Project:The Department (County) proposes to remove sub- and replace them with the current Caltrans standard Midwest Guardrail System (MGS) guardrails treatments at the locations identified above. Approximately 52 existing guardrails will be upgraded, guardrail will be installed. The construction process will include removal and replacement of the guardrails, end treatments and associated posts, and with grading as needed. Ground disturbance and excavations up to eight feet are anticipated. four trees may be removed, and vegetation and tree trimming may be necessary. permits will be obtained before construction.Real Property transactions and utility relocations may be necessary. Construction is currently anticipated to occur in summer 2026 and will take approximately two months complete.Temporary traffic controls will be implemented during construction activities and may include short- duration lane closures,including one-way traffic control, resulting in short traffic delays. have access at all times. stormwater control (e.g., storm drain inlet protection) will be implemented during construction. Name of Public Agency Approving Project: Contra Costa County Exempt Status: Ministerial Project (Sec.21080[b][1]; 15268) 15303 [d]) Declared Emergency (Sec. 21080[b][3]; 15269[a])General Rule of Applicability (Sec. 15061[b][3]) Emergency Project (Sec. 21080[b][4]; 15269[b][c])Other Statutory Exemption (Sec. ) Reasons why project is exempt: The activity consists of (guardrails) in the same location and with the same purpose and capacity,and installation of a new (guardrail), pursuant to Article 19, Sections 15302 and 15303 of the CEQA Guidelines. Contra Costa County Department of Conservation and Development Signed by Lead Agency Signed by Applicant Contra Costa County Department of Conservation and Development Senior Planner July 14,2025 Revised 2018 \\PW-DATA\grpdata\engsvc\ENVIRO\Client Divisions\Design\Countywide Guardrail Upgrades Phase II (WO4169)\CEQA\NOE (Final).docx 0BAFFIDAVIT OF FILING AND POSTING I declare that on I received and posted this notice as required by California Public Resources Code Section 21152(c). Said notice will remain posted for 30 days from the filing date. Applicant Department of Fish and Wildlife Fees Due Public Works Department De Minimis Finding - $0 Martinez, CA 94553 Conservation and Development - $25 Attn: Alex Nattkemper Environmental Services Division Phone: (925) 313-2364 Total Due: Receipt #: Location 1 Location 2 Martinez Martinez Concord Danville Pittsburg Richmond Richmond Antioch Antioch Walnut Creek San RamonSan Ramon Lafayette Hercules Pinole San Pablo Pleasant Hill Clayton El Cerrito Orinda Moraga 24 242 123 4 §¨¦580 §¨¦80 §¨¦680 Countywide Guardrail Upgrades Phase 2 0 1 2 3 4 50.5 Milesµ 255 GLACIER DRIVE MARTINEZ, CALIFORNIA 94553 PH: (925) 313-2000 FAX: (925) 313-2333 LOCATION MAP - CONTRA COSTA COUNTY Countywide Guardrail Upgrades - Phase 2 FEDERAL ID NO:DB: CB:DATE:ET JULY 2022 Page 1 of 1 Figure 1 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3131 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE the Norris Canyon Road Slide Repair and Safety Improvements Project and AUTHORIZE the Public Works Director, or designee, to advertise the Project, unincorporated San Ramon area. (45% Federal Emergency Relief Funds, 55% Local Road Funds) Attachments:1. CP#25-17 Norris Canyon Road Slide Repair Project CEQA NOE and Figures-signed Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Warren Lai, Public Works Director/Chief Engineer Report Title:APPROVE the Norris Canyon Road Slide Repair and Safety Improvements Project and take related actions under CEQA ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE the Norris Canyon Road Slide Repair and Safety Improvements Project and AUTHORIZE the Public Works Director,or designee,to advertise the Project,unincorporated San Ramon area.[County Project No. 0662-6U4029)/ Federal Project No. ER-15J7(191), DCD-CP#25-17 (District II). DETERMINE the Project is a California Environmental Quality Act (CEQA),Categorical Exemption,pursuant to Article 19, Section 15301(c) of the CEQA Statute and Guidelines, and DIRECT the Director of Department of Conservation and Development (DCD),or designee,to file a Notice of Exemption (NOE) with the County Clerk, and AUTHORIZE the Public Works Director,or designee,to arrange for payment of a $25 fee to DCD for processing, and a $50 fee to the County Clerk for filing the NOE. FISCAL IMPACT: Estimated Project cost: $5,600,000. 45% Federal Emergency Relief Funds, 55% Local Road Funds. BACKGROUND: The purpose of this project is to repair an embankment failure and reconstruct the roadway to restore two-way traffic to a stretch of Norris Canyon Road that was damaged during the 2023 winter storm events.The roadway will be repaired by constructing a soldier pile retaining wall,installing roadway drainage systems, CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3131,Version:1 will be repaired by constructing a soldier pile retaining wall,installing roadway drainage systems, reconstructing the roadway base and surface,completing associated site grading,and installing guardrails,rock slope protection, and erosion control measures. CONSEQUENCE OF NEGATIVE ACTION: Delay in approving the project may result in a delay of design, construction, and may jeopardize funding. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ Revised 2018 \\PW-DATA\grpdata\engsvc\ENVIRO\Client Divisions\Design\Norris Canyon Road Safety and Improvements (4029)\CEQA\CEQA Documents\CatEx\Admin D1\NOE Final.docx CALIFORNIA ENVIRONMENTAL QUALITY ACT Notice of Exemption Office of Planning and Research P.O. Box 3044, Room 113 Sacramento, CA 95812-3044 From Department of Conservation and Development 30 Muir Road Project Title:Norris Canyon Road Slide Repair Project, WO4029, CP#25-17 Project Applicant:(925) 313-2000, Contact: Sandeep Kajla, (925) 313-2022, sandeep.kajla@pw.cccounty.us Project Location:Norris Canyon Road approximately 600 feet west of Ashbourne Road near the City of San Ramon,APNs: 211-210-017 and 211-210-029 Lead Agency: Contact Person: Department of Conservation and Development,30 Muir Road, Martinez, CA 94553 Syd Sotoodeh (925) 655-2877 syd.sotoodeh@dcd.cccounty.us Description of Nature, Purpose, and Beneficiaries of Project: The purpose of this project is to repair an embankment failure and reconstruct the roadway to restore two- traffic to a stretch of Norris Canyon Road that was damaged during the currently limited to one lane for travel. The embankment will be repaired by constructing a soldier pile wall and reconstructing a storm drain The soldier pile wall will be approximately 278-feet long. No pile driving will occur. The anticipated excavation depth is approximately 26 approximately 4 feet at the base of the retaining wall where the lagging will be installed. A guard installed. Drainage improvements include approximately 300 LF of 18-inch reinforced concrete pipe, 18- concrete flared ends, four inlets, and rock slope protection. the existing striping. Equipment staging will likely occur adjacent to the slide as the road will be closed throughout construction, and a detour via Crow Canyon Road and Bollinger Canyon Road will be utilized. Appropriate Best Management Practices (BMPs) including but not limited to erosion control such as fiber and hydroseeding temporarily disturbed areas will be implemented during construction.R be obtained before construction.Approximately 34 trees will be removed to be trimmed. Real property transactions, including right-of- project. Utility relocations may be needed. The project is anticipated to start in the summer of 2026 approximately 55 days to complete. Traffic control signs will be placed before and during construction. or weekend work is anticipated. Name of Public Agency Approving Project:Contra Costa County Exempt Status: Ministerial Project (Sec.21080[b][1]; 15268)Categorical Exemption 15301(c Declared Emergency (Sec. 21080[b][3]; 15269[a])General Rule of Applicability (Sec. 15061[b][3]) Emergency Project (Sec. 21080[b][4]; 15269[b][c])Other Statutory Exemption (Sec. ) Reasons why project is exempt: The activity/project consists of the repair and reconstruction of an existing street, drainage system, and associated embankment failure, involving negligible expansion of use beyond that previously existing pursuant to Article 19, Section 15301(c) of the CEQA Guidelines. If filed by applicant: Contra Costa County Department of Conservation and Development Signed by Lead Agency Signed by Applicant Contra Costa County Department of Conservation and Development Senior Planner July 14,2025 Revised 2018 \\PW-DATA\grpdata\engsvc\ENVIRO\Client Divisions\Design\Norris Canyon Road Safety and Improvements (4029)\CEQA\CEQA Documents\CatEx\Admin D1\NOE Final.docx AFFIDAVIT OF FILING AND POSTING I declare that on I received and posted this notice as required by California Public Resources Code Section 21152(c). Said notice will remain posted for 30 days from the filing date. Signature Title Applicant Department of Fish and Wildlife Fees Due Public Works Department De Minimis Finding - $0 255 Glacier Drive County Clerk - $50 Martinez, CA 94553 Conservation and Development - $25 Attn: Sandeep Kajla Environmental Services Division Phone: (925) 313-2022 Total Due: Receipt #: Norris Canyon Road Slide Repair Project FIGURE 1: Regional Location Map N↑ Norris Canyon Road Slide Repair Project FIGURE 2: Project Vicinity Map Project Site 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3095 Name: Status:Type:Consent Item Passed File created:In control:7/23/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:DENY claims filed by Geico, a subrogee of Andres Funesreyes; Gustavo Ayala Garcia; Richard Garner; and Lorna Llorera. Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Monica Nino, County Administrator Report Title:Claims ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: DENY claims filed by Geico, a subrogee of Andres Funesreyes; Gustavo Ayala Garcia; Richard Garner; and Lorna Llorera. FISCAL IMPACT: No fiscal impact. BACKGROUND: Geico a/s/o Andres Funesreyes: Subrogation claim for damage to vehicle in the amount of $19,213.92 Gustavo Ayala Garcia: Personal injury claim for alleged K-9 bite in an undisclosed amount. Richard Garner: Property claim for damage to vehicle in the amount of $490.05 Lorna Llorera: Property claim for damage to phone in the amount of $400. CONSEQUENCE OF NEGATIVE ACTION: Not acting on the claims could extend the claimants’ time limits to file actions against the County. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3095,Version:1 CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3096 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:RECEIVE report concerning the final settlement of Alexandra Vargas vs. Contra Costa County; and AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed $74,000, as recommended by the Director of Risk Management. (100% Workers' Compensation Internal Service Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Karen Caoile, Director of Risk Management Report Title:Final Settlement of Claim, Alexandra Vargas vs. Contra Costa County ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RECEIVE this report concerning the final settlement of Alexandra Vargas and AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed $74,000. FISCAL IMPACT: Workers' Compensation Internal Service Fund payment of $74,000. BACKGROUND: Attorney Suzanne M. Aboujudom, defense counsel for the County, has advised the County Administrator that within authorization an agreement has been reached settling the workers' compensation claim of Alesandra Vargas v. Contra Costa County. The Board's July 22, 2025 closed session vote was: Supervisors Gioia, Andersen, Burgis, Carlson and Scales-Preston - Yes. This action is taken so that the terms of this final settlement and the earlier July 22, 2025 closed session vote of this Board authorizing its negotiated settlement are known publicly. CONSEQUENCE OF NEGATIVE ACTION: CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3096,Version:1 Case will not be settled. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3097 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:RECEIVE report concerning the final settlement of Steven Tycer vs. Contra Costa County; and AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed $85,000, as recommended by the Director of Risk Management. (100% Workers' Compensation Internal Service Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Karen Caoile, Director of Risk Management Report Title:Final Settlement of Claim, Steven Tycer vs. Contra Costa County ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RECEIVE this report concerning the final settlement of Steven Tycer and AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed $85,000. FISCAL IMPACT: Workers' Compensation Internal Service Fund payment of $85,000. BACKGROUND: Attorney Leslie A. Leyton, defense counsel for the County, has advised the County Administrator that within authorization an agreement has been reached settling the workers' compensation claim of Steven Tycer v. Contra Costa County. The Board's July 22, 2025 closed session vote was: Supervisors Gioia, Andersen, Burgis, Carlson and Scales-Preston - Yes. This action is taken so that the terms of this final settlement and the earlier July 22, 2025 closed session vote of this Board authorizing its negotiated settlement are known publicly. CONSEQUENCE OF NEGATIVE ACTION: Case will not be settled. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3097,Version:1 CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3098 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:RECEIVE report concerning the final settlement of Joyce Al-Islam vs. Contra Costa County; and AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed $220,000, as recommended by the Director of Risk Management. (100% Workers' Compensation Internal Service Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:Karen Caoile, Director of Risk Management Report Title:Final Settlement of Claim, Joyce Al-Islam vs. Contra Costa County ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RECEIVE this report concerning the final settlement of Joyce Al-Islam and AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed $220,000. FISCAL IMPACT: Workers' Compensation Internal Service Fund payment of $220,000. BACKGROUND: Attorney Leslie A. Leyton, defense counsel for the County, has advised the County Administrator that within authorization an agreement has been reached settling the workers' compensation claim of Joyce Al-Islam v. Contra Costa County. The Board's July 22, 2025 closed session vote was: Supervisors Gioia, Andersen, Burgis, Carlson and Scales-Preston - Yes. This action is taken so that the terms of this final settlement and the earlier July 22, 2025 closed session vote of this Board authorizing its negotiated settlement are known publicly. CONSEQUENCE OF NEGATIVE ACTION: Case will not be settled. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3098,Version:1 CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3133 Name: Status:Type:Consent Item Passed File created:In control:6/26/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Passware, Inc. in an amount not to exceed $11,995 for encrypted electronic evidence discovery solutions, for the period January 1, 2025 through December 31, 2028. (100% General Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:David O. Livingston, Sheriff-Coroner Report Title:Passware, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Passware, Inc. in an amount not to exceed $11,995 for encrypted electronic evidence discovery solutions for the Office of the Sheriff, for the period January 1, 2025 through December 31, 2028. FISCAL IMPACT: Approval of this request will result in up to $11,995 in contractual service expenditures over a 3-year period and will be funded 100% by the General Fund. BACKGROUND: Passware, Inc. provides a software tool for password recovery and cracking that can overcome the encryption of digital evidence for the Office of the Sheriff. No other company offers comparable capabilities. This software has proven essential for evidence collection and criminal prosecution. Passware, Inc. integrates with existing software licenses, including Magnet Axiom. When combined with other tools already in use by the Sheriff’s Office, the department has the capability of decrypting and recovering passwords from all types of digital evidence. The department is seeking approval of this retroactive contract due to an administrative delay caused by the substantial number of new contracts the Office of the Sheriff is currently handling. The Software License Agreement includes a limitation of liability and indemnification from the County to the Contractor. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3133,Version:1 CONSEQUENCE OF NEGATIVE ACTION: If the Board does not approve, it may result in the loss of collecting and preserving valuable evidence for the Office of the Sheriff. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3134 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Central Medical Laboratory, Inc. in an amount not to exceed $500,000 for blood withdrawal services, for the period September 1, 2025 through August 31, 2027. (85% User Agency fees, 15% Participant Fines and Fee Revenue) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:David O. Livingston, Sheriff-Coroner Report Title:Central Medical Laboratory, Inc. for Blood Withdrawal Services ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Central Medical Laboratory, Inc. in an amount not to exceed $500,000 for blood withdrawal services, for the period September 1, 2025 through August 31, 2027. FISCAL IMPACT: Approval of this request will result in up to $500,000 in contractual service expenditures over a 2-year period and will be funded approximately 85% by reimbursement from the city police agencies that use this service, and the balance will be partially offset by fines and assessments collected from individuals found guilty of alcohol/drug related driving offenses. Any costs that are not offset by the fines and assessments will be covered by the Sheriff's Office budgeted General Fund allocation. BACKGROUND: Central Medical Laboratory, Inc. (CML) has provided the Office of the Sheriff with trained phlebotomists to perform blood draws on DUI (driving under the influence of drugs and/or alcohol) suspects and for officers exposed to HIV (Human Immunodeficiency Virus). The service of the phlebotomists is used, via CML dispatch, by all the police agencies throughout the county. The blood samples are then forwarded to the Office of the Sheriff’s Forensic Services Division for analysis. The Forensic Services Division pays CML for its work on a monthly basis, and all agencies that use the phlebotomists are subsequently billed for the service costs and processing fees. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3134,Version:1 CONSEQUENCE OF NEGATIVE ACTION: If the Board does not approve, it will prevent the Office of the Sheriff from performing blood withdrawal services on DUI suspects and on Office of the Sheriff personnel exposed to blood borne pathogens during the course of their job duties. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3135 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract amendment with Optum to increase the payment limit by $50,000 to a new payment limit of $190,000 and to extend the term from September 30, 2025 to September 30, 2026, for the continuation of employee counseling services. (100% General Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:David O. Livingston, Sheriff-Coroner Report Title:Optum ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract amendment with Optum to extend the term date from September 30, 2025 to September 30, 2026, and to increase the payment limit by $50,000 to a new payment limit of $190,000 to continue to provide counseling services to Sheriff-Coroner employees. FISCAL IMPACT: Approval of this request will result in up to an additional $50,000 in contractual service expenditures over a 1- year period and will be funded 100% by the General Fund. BACKGROUND: The General Services Department conducted a public solicitation for the Office of the Sheriff for Employee Assistance Program services (RFP No.: 2305-648). Optum was the successful bidder of a total of two respondents. Optum exceeded all bid criteria and has experience working with law enforcement agencies. The Sheriff and others in the law enforcement field feel that stress counseling can reduce workers compensation and disability retirement claims. For 19 years, the Office of the Sheriff has contracted to provide emergency psychological counseling to all employees. All other major law enforcement agencies have similar contracts. This program has become an essential part of the overall employee assistance package, and many employees have received significant help in their personal and professional lives by utilizing the available services. Today’s action will extend the existing contract for another year, through September 30, 2026, and increase the payment limit by $50,000. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3135,Version:1 The Administrative Services Agreement includes modified indemnification language to provide mutual indemnification. CONSEQUENCE OF NEGATIVE ACTION: If the Board does not approve, there is a potential for the increase in stress related workers compensation claims and disability claims if counseling services are not provided as part of a comprehensive employee assistance program. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3136 Name: Status:Type:Consent Item Passed File created:In control:7/15/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Comcast Cable Communications Management, LLC d/b/a Effectv, in an amount not to exceed $65,500 for targeted outreach campaigns for the Office of the Sheriff Community Warning System, for the period November 1, 2024 through June 30, 2025. (100% Federal) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:David O. Livingston, Sheriff-Coroner Report Title:Comcast Cable Communications Management, LLC d/b/a Effectv ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: RESCIND prior Board Action (25-2165) which approved and authorized the Sheriff-Coroner, or designee, to execute a contract with Comcast Cable Communications Management, LLC d/b/a Effectv, in an amount not to exceed $65,500 for targeted outreach campaigns for the Office of the Sheriff Community Warning System, for the period November 1, 2024 through May 31, 2025; and APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Comcast Cable Communications Management, LLC d/b/a Effectv, in an amount not to exceed $65,500 for targeted outreach campaigns for the Office of the Sheriff Community Warning System, for the period November 1, 2024 through June 30, 2025. FISCAL IMPACT: Approval of this request will result in up to $65,500 in contractual service expenditures and will be funded 100% by Homeland Security Grant Program (HSGP) FY2022. BACKGROUND: CCCSO Community Warning system is seeking contract approval with Comcast Cable Communications Management, LLC d/b/a Effectv due to their compliance with RFP requirements and proven success in targeted outreach campaigns. Effectv will deliver tailored video campaign services for the Community Warning System to assist in eliciting the public to sign up for emergency alerts. Effectv’s support includes creation, distribution, targeted advertising, monitoring and reporting, which are essential for effective outreach and impact assessment in underserved areas. CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3136,Version:1 Effectv specializes in providing multi-platform video advertising solutions. Their services include customized video campaigns that leverage proprietary advanced targeting capabilities across television and digital platforms. Effectv ensures that campaigns precisely reach the intended audience by utilizing comprehensive data insights. They offer end-to-end services from creative development to detailed performance reporting, helping clients maximize their reach and engagement across diverse demographics and regions. The Terms and Conditions includes a limitation of liability and indemnification from the County to Comcast Cable Communications Management, LLC d/b/a Effectv. This Board request is to correct the prior action to reflect the entire negotiated contract term. CONSEQUENCE OF NEGATIVE ACTION: If the Board does not approve, the County risks ineffective outreach for the Community Warning System program. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3137 Name: Status:Type:Consent Item Passed File created:In control:7/21/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Stericycle, Inc., in an amount not to exceed $50,000 for paper shredding and hazardous waste management services, for the period August 1, 2025 through July 31, 2026. (100% General Fund) Attachments: Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:David O. Livingston, Sheriff-Coroner Report Title:Stericycle, Inc. ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Stericycle, Inc., in an amount not to exceed $50,000 for secure mobile paper shredding and hazardous waste management services for the Office of the Sheriff, for the period August 1, 2025 through July 31, 2026. FISCAL IMPACT: Approval of this request will result in up to $50,000 in contractual service expenditures and will be funded 100% by the General Fund. BACKGROUND: Stericycle, Inc. provides secure mobile paper shredding services, and hazardous waste management services, including the disposal of pathological waste and the collection of chemo waste. The department originally contracted with Shred-it USA, Inc. for the shredding services, and paid for the services with a purchase order. During the term of that contract, Shred-it USA, Inc. was acquired by Stericycle, Inc. The Terms and Conditions include a limitation of liability and indemnification from the County to the Contractor. CONSEQUENCE OF NEGATIVE ACTION: If the Board does not approve, it would result in service interruptions for the Office of the Sheriff for secure mobile paper shredding services, the disposal of pathological waste and the collection of chemo waste, which CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3137,Version:1 are vital services for the department. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ 1025 ESCOBAR STREET MARTINEZ, CA 94553CONTRA COSTA COUNTY Legislation Details (With Text) File #: Version:125-3173 Name: Status:Type:Consent Item Passed File created:In control:7/24/2025 BOARD OF SUPERVISORS On agenda:Final action:8/5/2025 8/5/2025 Title:APPROVE Budget Amendment No. BDA-25-00133, authorizing new revenue in the amount of $1,741,352 from the P-6 Central Admin Fund and appropriating it to the Information Services division of the Sheriff's Office General Fund department for the purchase of a cloud-based records management system (RMS), computer-aided dispatch (CAD) and analytics solutions for the Office of the Sheriff. (100% P-6 Central Admin). Attachments:1. BDA-25-00133 Action ByDate Action ResultVer.Tally approvedBOARD OF SUPERVISORS8/5/2025 1 Pass To:Board of Supervisors From:David O. Livingston, Sheriff-Coroner Report Title:Budget Amendment for CAD RMS Purchase ☒Recommendation of the County Administrator ☐ Recommendation of Board Committee RECOMMENDATIONS: APPROVE appropriation adjustment NO. BDA-25-00133, authorizing new revenue in the amount of $1,741,352 from Fund 262900 (P-6 Central Admin) Org 7629 and appropriating it to Fund 100300 (General Fund) Org 2512 SO Info Svcs for the purchase of a cloud-based records management system (RMS), computer- aided dispatch (CAD) and analytics solutions for the Office of the Sheriff. FISCAL IMPACT: This action increases revenues and appropriations in Org 2512 Fund 100300 by $1,741,352 and is funded 100% by Fund 262900 P-6 Central Admin. BACKGROUND: The Office of the Sheriff urgently needs a new CAD/RMS because the current system has reached the end of its lifecycle and is no longer supported by the vendor. This lack of support leaves the system vulnerable to failures, inefficiencies, and potential security risks. An outdated CAD/RMS can hamper response times, data accuracy, and overall operational effectiveness, making it increasingly difficult for deputies and dispatchers to perform their duties efficiently. For these reasons, it is necessary to upgrade to a modern, cloud-based solution that can enhance reliability, streamline workflows, and improve inter-agency collaboration, to ensure the Office of the Sheriff remains equipped to serve the community effectively. Mark43 is a public safety software company that provides cloud-based records management systems (RMS), CONTRA COSTA COUNTY Printed on 11/17/2025Page 1 of 2 powered by Legistar™ File #:25-3173,Version:1 computer-aided dispatch (CAD), and analytics solutions for law enforcement, fire, and emergency medical services. Use of Mark43 software will allow the Office of the Sheriff to significantly modernize its public safety technology and provide a more user-friendly, efficient, and secure platform that can also improve reporting, data sharing, and response time capabilities. The software will also help streamline workflows, enhance collaboration between agencies, and support data-driven decision-making, ultimately helping our first responders operate more effectively. The Software License and Services Agreement includes limitation of liability and indemnification from the County to Mark43, Inc. The request to execute a contract with Mark43, Inc. was presented to the Board on 03/25/25 and passed, File #12-1012. CONSEQUENCE OF NEGATIVE ACTION: If the Board does not approve, failing to upgrade to a new CAD/RMS will leave the Office of the Sheriff reliant on an outdated, unsupported system, increasing the risk of system failures, data loss, and security vulnerabilities. This could lead to delayed emergency response times, inefficient record-keeping, and compliance issues, ultimately compromising public and officer safety. CONTRA COSTA COUNTY Printed on 11/17/2025Page 2 of 2 powered by Legistar™ Budget Amendment: FY 2024-25 - Operating Budget on 06/30/2025 : BDA-25-00133 Company Contra Costa County Budget Template Operating Budget : FY 2024- 25 Operating Budget Budget FY 2024-25 Operating Budget Organizing Dimension Type Amendment ID BDA-25-00133 Amendment Date 6/30/2025 Description to transfer funds for CAD RMS purchase in FY 24/25. This is the primary installment to build software. Amendment Type Appropriation / Estimated Revenue Adjustment Balanced Amendment Yes Entry Type Mid-Year Adjustments Status In Progress Budget Amendment Entries Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo FY 2024-25 Year (FY 2024- 25 Operating Budget) 9956:TRANSFERS - GOV/GOVERNMENT 2500 SHERIFF CENTRAL ADMIN (Home Org) 2512 INFO SVCS 100300 GENERAL $0.00 $1,741,352.00 to appropriate new revenue for CAD RMS purchase FY 2024-25 Year (FY 2024- 25 Operating Budget) 2310:NON CNTY PROF SPCLZD SVCS 2500 SHERIFF CENTRAL ADMIN (Home Org) 2512 INFO SVCS 100300 GENERAL $1,741,352.00 $0.00 For CAD RMS purchase FY 2024-25 Year (FY 2024- 25 Operating Budget) 5011:REIMBURSEMENTS- GOV/GOV 2500 SHERIFF CENTRAL ADMIN (Home Org) 7629 P-6 CENTRAL ADMIN BASE 262900 P-6 CENTRAL ADMIN BASE $0.00 $1,741,352.00 For CAD RMS purchase FY 2024-25 Year (FY 2024- 25 Operating Budget) 5016:TRANSFERS - GOV/GOV 2500 SHERIFF CENTRAL ADMIN (Home Org) 7629 P-6 CENTRAL ADMIN BASE 262900 P-6 CENTRAL ADMIN BASE $1,741,352.00 $0.00 For CAD RMS purchase