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Home My WebLink AboutBOARD STANDING COMMITTEES - 01262014 - PPC Agenda Pkt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cronyms, Abbreviations, and other Terms (in alphabetical order): Contra Costa County has a policy of making limited use of acronyms, abbreviations, and industry-specific language in its Board of Supervisors meetings and written materials. Following is a list of commonly used language that may appear in oral presentations and written materials associated with Board meetings: AB Assembly Bill ABAG Association of Bay Area Governments ACA Assembly Constitutional Amendment ADA Americans with Disabilities Act of 1990 AFSCME American Federation of State County and Municipal Employees AICP American Institute of Certified Planners AIDS Acquired Immunodeficiency Syndrome ALUC Airport Land Use Commission AOD Alcohol and Other Drugs BAAQMD Bay Area Air Quality Management District BART Bay Area Rapid Transit District BCDC Bay Conservation & Development Commission BGO Better Government Ordinance BOS Board of Supervisors CALTRANS California Department of Transportation CalWIN California Works Information Network CalWORKS California Work Opportunity and Responsibility to Kids CAER Community Awareness Emergency Response CAO County Administrative Officer or Office CCHP Contra Costa Health Plan CCTA Contra Costa Transportation Authority CDBG Community Development Block Grant CEQA California Environmental Quality Act CIO Chief Information Officer COLA Cost of living adjustment ConFire Contra Costa Consolidated Fire District CPA Certified Public Accountant CPI Consumer Price Index CSA County Service Area CSAC California State Association of Counties CTC California Transportation Commission dba doing business as EBMUD East Bay Municipal Utility District EIR Environmental Impact Report EIS Environmental Impact Statement EMCC Emergency Medical Care Committee EMS Emergency Medical Services EPSDT State Early Periodic Screening, Diagnosis and treatment Program (Mental Health) et al. et ali (and others) FAA Federal Aviation Administration FEMA Federal Emergency Management Agency F&HS Family and Human Services Committee First 5 First Five Children and Families Commission (Proposition 10) FTE Full Time Equivalent FY Fiscal Year GHAD Geologic Hazard Abatement District GIS Geographic Information System HCD (State Dept of) Housing & Community Development HHS Department of Health and Human Services HIPAA Health Insurance Portability and Accountability Act HIV Human Immunodeficiency Syndrome HOV High Occupancy Vehicle HR Human Resources HUD United States Department of Housing and Urban Development Inc. Incorporated IOC Internal Operations Committee ISO Industrial Safety Ordinance JPA Joint (exercise of) Powers Authority or Agreement Lamorinda Lafayette-Moraga-Orinda Area LAFCo Local Agency Formation Commission LLC Limited Liability Company LLP Limited Liability Partnership Local 1 Public Employees Union Local 1 LVN Licensed Vocational Nurse MAC Municipal Advisory Council MBE Minority Business Enterprise M.D. Medical Doctor M.F.T. Marriage and Family Therapist MIS Management Information System MOE Maintenance of Effort MOU Memorandum of Understanding MTC Metropolitan Transportation Commission NACo National Association of Counties OB-GYN Obstetrics and Gynecology O.D. Doctor of Optometry OES-EOC Office of Emergency Services-Emergency Operations Center OSHA Occupational Safety and Health Administration Psy.D. Doctor of Psychology RDA Redevelopment Agency RFI Request For Information RFP Request For Proposal RFQ Request For Qualifications RN Registered Nurse SB Senate Bill SBE Small Business Enterprise SWAT Southwest Area Transportation Committee TRANSPAC Transportation Partnership & Cooperation (Central) TRANSPLAN Transportation Planning Committee (East County) TRE or TTE Trustee TWIC Transportation, Water and Infrastructure Committee VA Department of Veterans Affairs vs. versus (against) WAN Wide Area Network WBE Women Business Enterprise WCCTAC West Contra Costa Transportation Advisory Committee __________________________________________________________________________________________________________________ Page 2 of 18 PUBLIC PROTECTION COMMITTEE 3. Meeting Date:01/26/2015 Subject:RECORD OF ACTION - November 10, 2014 Submitted For: PUBLIC PROTECTION COMMITTEE, Department:County Administrator Referral No.: N/A Referral Name: RECORD OF ACTION Presenter: Timothy Ewell, Committee Staff Contact: Timothy Ewell, (925)335-1036 Referral History: County Ordinance requires that each County body keep a record of its meetings. Though the record need not be verbatim, it must accurately reflect the agenda and the decisions made in the meeting. Referral Update: Attached for the Committee's consideration is the Record of Action for its November 10, 2014 meeting. Recommendation(s)/Next Step(s): APPROVE Record of Action from the November 10, 2014 meeting. Fiscal Impact (if any): No fiscal impart. This item is informational only. Attachments November 10, 2014 - Record of Action Page 3 of 18 PUBLIC PROTECTION COMMITTEE November 10, 2014 1:00 P.M. 651 Pine Street, Room 101, Martinez Supervisor Federal D. Glover, Chair Supervisor John Gioia, Vice Chair Agenda Items:Items may be taken out of order based on the business of the day and preference of the Committee Present: Federal D. Glover, Chair John Gioia, Vice Chair Staff Present:David J. Twa, County Administrator Timothy M. Ewell, Committee Staff Lara DeLaney, Senior Deputy County Administrator Mark Peterson, District Attorney Robin Lipetzky, Public Defender Phil Kader, Chief Probation Officer Mary Knox, Senior Deputy District Attorney Tom Kensok, Assistant District Attorney Todd Billeci, Chief Assistant Probation Officer Mike Casten , Undersheriff Vana Tran, Senior Management Analyst Terrance Cheung, District I Chief of Staff Donna Maxwell, District II Staff Chrystine Robbins, Sheriff's Office Lesha Roth, Probation Department Attendees: Harlan Grossman Rebecca Brown 1. Introductions Convene - 10:34 AM 2. Public comment on any item under the jurisdiction of the Committee and not on this agenda (speakers may be limited to three minutes). No Public Comment 3. APPROVE Record of Action from the October 27, 2014 meeting. Approved as presented. Chair Federal D. Glover, Vice Chair John Gioia Page 4 of 18 AYE: Chair Federal D. Glover, Vice Chair John Gioia Passed 4. 1. ACCEPT staff report on the Edward Byrne Memorial Justice Assistance Grant and Community Recidivism Reduction Grant programs; and, 2. AUTHORIZE the County Administrator, or designee, to secure a grant writer, if needed, to assist in the development of the final Byrne JAG grant proposal in recognition of the short turnaround time required to submit the grant by November 24, 2014. 2. PROVIDE direction to staff as necessary. Approved as presented with the following direction to staff: 1. Secure a contract with a grant writer to assist the County in preparation of the Byrne JAG grant for submission to the BSCC by close of business on Monday, November 24, 2014. Vice Chair John Gioia, Chair Federal D. Glover AYE: Chair Federal D. Glover, Vice Chair John Gioia Passed 5. RECOMMEND nominees for appointment to seats on the CY2015 Community Corrections Partnership & Executive Committee (see attachments). The Committee directed staff to take the following actions for the term January 1 through December 31, 2015: Community Corrections Partnership 1. Re-appoint David J. Twa to the County Supervisors, CAO or designee seat 2. Appoint Police Chief Brian Addington to the Chief of Police seat 3. Re-appoint Devorah Levine to the Victim's Representative seat 4. Return to the Committee is December for additional discussion on the appointment to the CBO representative seat Community Corrections Partnership Executive Committee 1. Appoint Kathy Gallagher as the head of County department of Social Services as authorized by Penal Code section 1230.1(b) Chair Federal D. Glover, Vice Chair John Gioia AYE: Chair Federal D. Glover, Vice Chair John Gioia Passed Page 5 of 18 For Additional Information Contact: Timothy Ewell, Committee Staff Phone (925) 335-1036, Fax (925) 646-1353 timothy.ewell@cao.cccounty.us 6. The next meeting is currently scheduled for December 22, 2014 at 1:00 P.M. 7. Adjourn Adjourned - 11:34 AM The Public Protection Committee will provide reasonable accommodations for persons with disabilities planning to attend Public Protection Committee meetings. Contact the staff person listed below at least 72 hours before the meeting. Any disclosable public records related to an open session item on a regular meeting agenda and distributed by the County to a majority of members of the Public Protection Committee less than 96 hours prior to that meeting are available for public inspection at 651 Pine Street, 10th floor, during normal business hours. Public comment may be submitted via electronic mail on agenda items at least one full work day prior to the published meeting time. Page 6 of 18 PUBLIC PROTECTION COMMITTEE 4. Meeting Date:01/26/2015 Subject:Workshop on the Interaction between Community Based Organizations and County Agencies related to AB 109 Programming Submitted For: PUBLIC PROTECTION COMMITTEE, Department:County Administrator Referral No.: N/A Referral Name: AB 109: Community Based Organizations Presenter: Supervisor John Gioia Contact: Supervisor John Gioia Referral History: Chair John Gioia requested that a workshop item be placed on todays agenda to facilitate a discussion regarding how Community Based Organizations (CBOs) interact with various County departments and agencies in the implementation of AB 109 in Contra Costa County. Staff has distributed the agenda packet for todays meeting to the Public Protection Committee and Community Corrections Partnership (CCP) subscriber lists. Referral Update: To provide additional context for todays discussion, staff has assembled the following information for reference by the Committee and meeting attendees: 1. FY 2014/15 AB 109 Community Based Organizations Allocation: $3,995,000 , allocated to the following program categories: Employment Support and Placement Srvcs 2,000,000 Implementation of (3) One-Stop Centers 1,200,000 Short and Long-Term Housing Access 500,000 Peer and Mentoring Services 100,000 Development of a "Re-entry Resource Guide"15,000 Legal Services 80,000 Family Reunification 100,000 Community Programs Total 3,995,000 2) The total number of CBOs awarded contracts for services through AB 109 for the program allocations identified above : 15, allocated to the following organizations and/or individuals: Training Different Tracks Global: 09754 $20,000 Page 7 of 18 Mentoring Men and Women of Purpose: 08625 $66,667 Brighter Beginnings: 13414; F49598-00 $66,666 Center for Human Development: 07452 $66,667 sub-total $200,000 West County Reentry Resource Center Rubicon Programs, Inc: 20095; F45698-00 $800,000 Network Management Team Kathy Moniz-Narasaki: 09685 $107,000 Patrick Mims: 09687 $82,700 Vernon Williams III: 09688 $82,700 Eugene Jackson: 09686 $83,200 sub-total $355,600 Network Service Providers JFK University $66,000 Brighter Beginnings/Leadership: 13414 $66,000 Prepare My Sheep: 10420 $65,000 New Dream Life Center $115,000 (in negotiations) Reach Fellowship International: 03212 $50,000 Men and Women of Purpose: 08625 $50,000 sub-total $412,000 3) The number of formerly incarcerated individuals released through AB 109: 1,802 individuals through December 30, 2014, which are composed of two groups: through December 30, 2014, which are composed of two groups: a) Post Release Community Supervision (PRCS) - 1082 people (Including 40 that are pre-released and still in prison) b) Prison commitment serving their custody time in county jail - 1170(h) 720 people (including 40 that are pre-release and still in jail) In addition, attached for reference are the following items: 1. The current policy for making referrals to community based organizations. 2. A breakdown of the amount of individuals referred by Probation to CBOs including the type of service that individuals have been referred to. Recommendation(s)/Next Step(s): 1. WORKSHOP to discuss interaction between Community Based Organizations and County Departments/Agencies related to AB 109 Programming implementation; 2. PROVIDE direction to staff as necessary. Fiscal Impact (if any): No fiscal impact. Page 8 of 18 Attachments Contra Costa County Assessment and Referral System Protocol AB 109 Referral Counts by Service Type Page 9 of 18 – 1– Background Probation is responsible for both the “Mandatory Supervision” and “Post Release Community Supervision” of those sentenced under the new 2011 Assembly Bill 109 (AB 109) guidelines. As part of these new forms of supervision, the County has entered into various agreements to fund both internal (County based) and external (community based) services for those under such supervision. Even prior to creation of AB 109 supervision, Probation used the Correctional Assessment and Intervention System (CAIS) to assist the creation of a supervision plan by assessing an individual’s risk of recidivism and identify their criminogenic needs. These needs are considered in relation to the 8 well established factors of recidivism.1 Individuals are routinely reassessed, and this reassessment is done more frequently on those whose previous scores indicate higher levels of risk. Use of the CAIS in this fashion has continued with the AB 109 population. The AB 109 program, however, has been designed to be more robust than simply addressing recidivism. As such, and in alignment with the County’s Reentry Strategic and Operational Plans, the AB 109 program also seeks to achieve reintegration of individuals into the community. While many of the services for those on AB 109 supervision are provided to address an individual’s criminogenic needs (as indicated by the CAIS), others are designed to remove barriers to successful community reintegration. Under the current AB 109 program structure, when a CAIS assessment is conducted by Probation, individuals are concurrently screened for the existence of barriers to reintegration. Probation will then make referrals directly to contracted service providers to address criminogenic needs, reduce recidivism risk, and remove barriers to community reintegration. These referrals are then administered through the pushing of pre-assigned buttons in Probation’s custom Microsoft Access database. Because Probation is the only organization with access to this database, each time a referral is generated it must be routed through an individual’s assigned Deputy Probation Officer (DPO) to ensure data about the referral is captured by the database. Data stored about each referral in Probation’s database is limited to information that exists at the time the referral was made.2 Any information about the referral after it is sent out to a service provider would need to be obtained from DPO case notes, or data in the control of a specific service provider. Systemic Changes Recently, in furtherance of the County’s reentry goals, agreements have been reached to develop a Network System of Services to serve the reentry population in the east and central regions of the County, and a Reentry Resource Center in the west. These developments also brought along the addition of new services and providers. They have also created the present opportunity to assess the adequacy of Probation’s current service referral system. 1 The factors are: Antisocial behaviors, antisocial personality, antisocial cognition, antisocial associates, familial conflict, low levels of school and work performance, substance abuse, and lack of prosocial leisure activities. 2 This includes: who made the referral, whom the referral was made for, when it occurred, and who the referral was made to. Specifically, the database is not currently being used to house any follow-up information about these referrals. Page 10 of 18 – 2– REENTRY RESOURCE CENTER The Reentry Resource Center (Center) will offer a traditional “first-stop” services model directly targeted at the needs of the reentry population in West Contra Costa County. Although the precise location has not yet been finalized, this centralized service access point will most likely be in the city of Richmond. Consistent with the collective impact service delivery model, services will come from a variety of service providers with many of the services being provided onsite at the Center, and a host of others provided offsite at partner organizations. The central backbone organization will provide the support and coordination neededt to ensure effective service delivery. The County has contracted with Rubicon Programs to fill this necessary backbone role. Because the Center is still the early stages of development, it is too early to definitively determine which organizations will partner with the Center to provide services. However, at a minimum the Center expects to develop formalized relationships with each of the current AB 109 service providers in the region. NETWORK SYSTEM OF SERVICES The Network System of Services (Network) intends to change the way in which reentry services are accessed and delivered in the East and Central regions of the County. Key to this shift will be three (3) Field Operations Coordinators whose activities are over-seen by the Network Manager. Collectively, these four positions form the Network Team. Each of the Field Operations Coordinators will have their main offices in the police departments of the regional cities with the largest reentry population – Antioch, Pittsburg, and Concord. Individuals will also be able to access the Network’s services through “No Wrong Door” (NWD) sites strategically located throughout the region. Each Field Operations Coordinator’s service area will include at least two NWD sites. A key component of the Network will be the Mentor/Navigator program. This will consist of volunteers who will not only act as peer mentors for individuals, but under the supervision of the Field Operations Coordinators they will also assist individuals as they attempt to navigate and access the Network’s services. Training for the Mentor/Navigators will, in part, come from both the Dialogue for Peaceful Change and Insight Prison Project curriculums.3 Additionally, the new service of Employment and Education Liaison has been added to assist incarcerated men and women in their efforts to gather required employment and education related documentation (i.e. transcripts, identification cards, social security cards, etc.). This service will be provided both in-custody and after an individual’s release.4 The Network will also include services from new service providers. As one of the new service providers, Reach Fellowship International will providing the aforementioned Employment and Education Liaison services for women. Additional housing services will be provided by New Life Dream Center in the eastern region of the County. In addition to the employment services already offered, the Network will also provide automotive and auto body training through Prepare My Sheep and a Leadership and Entrepreneurship training program through a partnership between Brighter Beginnings5 and JFK University. 3 Some Mentor Navigators have already gone through the DPC training. The IPP trainings are set to occur quarterly. 4 Some of the services of the Employment and Education Liaisons are provided to the entire County. The services may be functionally limited to the Network region of the County at this time since there is no identified entity to retain documents for individuals in W. County at this time. 5 Brighter Beginnings is not a new partner of the County’s AB 109 program, but this partnership with JFK is. Page 11 of 18 – 3– The New Assessment and Referral System Several meetings have taken place to discuss how the Network will be integrated with the current AB 109 supervision program. What quickly became clear is that with the addition of new services and service providers, Probation would need to review the current referral process to ensure its compatibility with these changes. Internal meetings culminated in a larger inter-organizational meeting with representatives from the County Administrator, Probation, Reentry Resource Center, and Network System of Services. During the meeting it was determined that a more sophisticated referral system needed to be implemented to address prevailing concerns with the current system. REFERAL CONSIDERATIONS The following considerations for any newly implemented referral system were expressed: Probation  Desire to remain close to the referral process  The DPO remains informed of all referrals made  A system that is simple for the DPO to participate in  No substantial increase in demands on Probation staff County Administrator  Any changes in the system do not degrade the quality of collected data Networked System of Services  The Network has access to everyone on AB 109 Supervision  Interagency referrals allowed Reentry Resource Center  Any decision to refer individuals to one program over another that provides services of a similar type (i.e. employment or housing) is made by someone with specialized knowledge  The Center’s addition to the referral system be envisioned as a catch-all for times when a needed service is not provided by existing contracted service providers BUTTON CHANGES Presently, a DPO makes a referral to a service provider through the use of “buttons” in Probation’s custom database. The buttons on the database can be seen in the figure below. The addition of the Network and the Center to the County’s reentry system require changes to the existing button structure and functions. The following changes to the current button structure will need to be made: 1. New buttons labeled for each of the Field Operations Coordinators in Antioch, Pittsburg, and Concord will need to be added a. Each button will facilitate a referral to the appropriate Network Field Operations Coordinator, and should be included in every referral for the Central and East regions of the County. b. This button will also serve to give individuals access to the Network’s Mentor/Navigator program 2. Two (2) new buttons for the specialty services of the Network and Center Page 12 of 18 – 4– a. Specialty services are services that exist outside the traditional referral streams i. For the Network, these will specifically act as a flag to the Network Team for referrals to Prepare My Sheep, New Life Dream Center, and JFK University ii. For the Center, this button will act as a catch-all where no other button exists for a needed service 3. Two new buttons should be added for employment/education liaison services a. These buttons will initiate employment related documentation services for either men (M) or women (W) 4. Mentoring should be changed so it is identified with Mentoring in West County a. This signifies that the Mentoring (without navigators) is specifically for West County at this time. 5. A button for Family Reunification will need to be added While these are the changes to the actual structure of the buttons themselves, the details concerning the actual functioning of the button once pressed will need to be worked out between Probation and the Network Team. PROCESS In developing the actual referral process, care was taken to address as many of the considerations outlined above. The process outlined here is simply a shell and will require the development and implementation of numerous additional components to operate effectively. It was the goal of this document to give a common understanding to the ultimate structure and intents of the newly refined referral process, and enough substance to ensure the major features of the process could be put in place. While the referral processes of the Center and the Network are not identical, both are able to be implemented in a way that will not be completely foreign to users of the prior system. West County Reentry Resource Center As indicated above, the Reentry Resource Center will largely work within the current Probation referral system. When a DPO is unable to refer and individual to a needed service, they will be able to make a referral to the Center (as a catch-all) by hitting the designated button. Should changes to this process need to be made once the Center officially opens its doors for business, updates to this procedure should be considered at that time. Network System of Services Due to its more virtual dimensions, the referral procedure for the Network will be a bit more intricate. This system is largely controlled by three (3) overarching principles: 1. Probation will be continuously informed about an individual’s involvement with the service providers of the Network. 2. There is an expectation that the Field Operations Coordinators (through the Mentor/Navigators) will be actively working with every person on AB 109 supervision in the region. 3. The Network Team will largely be the ones tasked with managing the allocation of the limited slots attributable to the Specialty Services. In addition to being guided by the principles above, the Network Team will be developing a series of internal protocols that will not only facilitate the identification of candidates for the Specialty Services, but also the ability to accomplish interagency referrals. Once notified of an individual’s utilization of the Page 13 of 18 – 5– Network’s services, the Network Team will then further facilitate an individual’s participation in the Network by providing necessary assessments, storing and disseminating confidential employment or education related documentation, offering triage services for those in crisis, tracking individuals and the services delivered to them within the Network, and communication of pertinent information back to Probation. Early assessments by the DPO6 When a DPO is able to contact a person while still incarcerated, this individual is able to better benefit from the earlier access to service delivery and the impactful effects of the jail to community model. Under the new system, the Employment and Education Liaisons offer the opportunity to reap the benefits of these early contacts by ensuring that upon release, an individual has the documentation required to begin a fruitful job search, successful application for public benefits, or pursuit of their educational goals. To help facilitate this process, a series of questions should be added to those a DPO currently asks an incarcerated individual (i.e. Do you have government issued ID? Your social security card? Birth certificate?) to determine the need for the services of the Employment and Education Liaison. If it is determined these services are needed, a referral for document services should be made using the appropriate button based on the gender7 of the individual. AB 109 participant entry into the Network Under the current Network setup, it is possible for individuals to begin receiving services while still incarcerated (services including Document Assistance, Family Reunification, and Mentoring). In some instances such individuals may not have yet been visited by a DPO. Should the Network Team learn that services have been provided in jail, they will communicate with Probation to verify the individual’s AB 109 status prior to then referring an individual to additional service providers. Once verified, the individual may continue to access the services of the Network. In most situations, however, the initial referral for services should originate from Probation. In this situation, the DPO should hit the proper buttons relating to services needed and also hit the proper button based on the location of residency (or expected location upon release from jail) of the individual. Every person in the East and Central regions of the County should have the location button hit on the initial referral. This button will serve to give individuals access to the all-important mentor/navigator feature of the Network, and to also make the Network Team aware of the individual’s utilization of the Network. From here it is expected that the Network Team will then make contact with the individual and help to facilitate this person’s participation in the Network. Individuals who are already receiving services in the Network’s region, but not yet directly affiliated with the Network Team are free to continue receiving services without interruption. But once a DPO initiates a new referral for services for such an individual, this referral should also include the use of the proper location button so that the Network Team will be made aware of the individual’s utilization of the Networked System of Services. Alternately, a service provider may determine that an individual would benefit from the Mentor/Navigator functions of the Network, or decide to utilize the new interagency referral capabilities of the Network. In either situation, the Network Team will then become informed of 6 Although listed under the Network, this adjustment to the current protocol should implemented county-wide. 7 This determination of the appropriate button should be based on the Sheriff’s gender classification since the contact by the service provider will be made while the person is in custody. Page 14 of 18 – 6– the individual’s utilization of the Network, and proceed to make contact with the individual and begin to facilitate the individual’s participation in the Network. Field Ops referral system One of the most innovative features of the Network system is the ability to make referrals directly to the participating agencies. This change has been sought out to not only speed up service delivery times, but to also better integrate the services of the Network by increasing the communication and flow of information between agencies. With this change, a service provider can initiate a referral for a needed service by contacting the local Field Operations Coordinator who will then facilitate the referral to the requisite service provider. To achieve this increase in efficiency, “official” referrals from Probation are allowed to lag behind the delivery of a service. Thus, when one service provider wants to refer an individual to a second service provider, they can do so by first making the Network Team aware of the individual’s service need. The Network Team will then work with Probation, and if the inclusion of the additional service to the individual’s service plan is warranted, a referral will be made directly to the necessary service provider by the Network Team. Probation will then have the ability to send out an “official” request for services (via the traditional button method) at a later time – even days later. This “official” referral will help to ensure the referral data is properly captured in Probation’s database, and that future reports or supervision decisions made by Probation are all well-informed. New service providers Generally, the DPO will attempt to make a referral based on the particular need of an individual. In this sense, the DPO will usually not attempt to determine the specific service to be given from a broader category of services. For example, when the determination is made that a person needs legal services, a referral will be made using the button, and the type of legal service needed will be determined by the service provider. In the past, this made the most sense because one service provider provided all of the services in a particular service area. With the addition of new Network service providers for both housing and employment, this is no longer the case. There is, however, limited space in each of these new services, so referrals into any of them must be done judiciously. The new services available in the Network region are the automotive trainings of Prepare My Sheep, and three phase leadership/entrepreneur trainings of Brighter Beginnings and JFK University. To properly manage the quality and quantity of referrals into these programs, a DPO will not generally directly refer a person into these specialty services. Instead, they would identify the person as needing employment assistance and press the appropriate button. Should an informed DPO become aware of information that makes them believe a person is an ideal candidate for one of these specialty services, in addition to pressing the employment button, they would also press the Network Special Services button to ensure this referral is flagged. The DPO should include pertinent information in the referral email detailing which specialty program the DPO wants the person considered for, and what merits this special consideration. Because the Network will be working with everyone on AB 109 supervision in the region, becoming aware that a person has been referred to employment should trigger an internal screening process to evaluate the individual’s fitness for one of the employment related specialty programs. Where a person is found to be an ideal candidate for one of these programs, it will be the responsibility of the Network Team to then facilitate and navigate this individual to this particular service. If and when an individual is Page 15 of 18 – 7– navigated to an employment related specialty service, the Network Team should then make Probation aware this service is being delivered in lieu of the traditional employment program. For housing, the new provider is New Life Dream Center. This process will work identically to that of employment. While Probation can bring a housing referral to the attention of the Network Team, generally it will be up to the internal protocols of the Network to identify ideal candidates for the New Life Dream Center. However, once an individual is accepted into this program, Probation should be informed of this development by Network Team. Page 16 of 18 AB 109 Referral Counts, by type of service accessed January 15, 2015 Row Labels Sum of Referrals 1170(h) 1317 AODS 326 Benefits 62 Co. Shelter 74 Document (Men) 8 Document (Woman) 6 Employ‐Cent 109 Employ‐East 71 Employ‐West 56 Field Op ‐ Antioch 15 Field Op ‐ Central 9 Field Op ‐ Pittsburg 6 Housing 172 Legal 32 Mental Health 98 Mentoring 79 Mentoring (E/C) 13 Mentoring (W) 6 MH 63 Reunification 3 Rubicon 16 Shelter 52 Specialty 1 SSI 15 T4C 25 PRCS 1684 AODS 394 Baylegal 1 Benefits 121 Co. Shelter 81 Document (Men) 16 Document (Woman) 1 Employ‐Cent 105 Employ‐East 101 Employ‐West 72 Field Op ‐ Antioch 21 Field Op ‐ Central 7 Field Op ‐ Pittsburg 6 Housing 161 Legal 36 Mental Health 113 Page 17 of 18 Mentoring 64 Mentoring (E/C) 15 Mentoring (W) 2 MH 113 Reunification 1 Rubicon 21 Shelter 95 Specialty 2 SSI 9 T4C 126 Grand Total 3001 Page 18 of 18