HomeMy WebLinkAboutMINUTES - 08012023 - BOS Complete Min PktCALENDAR FOR THE BOARD OF SUPERVISORS
CONTRA COSTA COUNTY
AND FOR SPECIAL DISTRICTS, AGENCIES, AND AUTHORITIES GOVERNED BY THE BOARD
BOARD CHAMBERS, ADMINISTRATION BUILDING, 1025 ESCOBAR STREET
MARTINEZ, CALIFORNIA 94553-1229
JOHN GIOIA, CHAIR, 1ST DISTRICT
FEDERAL D. GLOVER, VICE CHAIR, 5TH DISTRICT
CANDACE ANDERSEN, 2ND DISTRICT
DIANE BURGIS, 3RD DISTRICT
KEN CARLSON, 4TH DISTRICT
MONICA NINO, CLERK OF THE BOARD AND COUNTY ADMINISTRATOR, (925) 655-2075
PERSONS WHO WISH TO ADDRESS THE BOARD DURING PUBLIC COMMENT OR WITH RESPECT TO AN ITEM THAT IS ON
THE AGENDA, MAY BE LIMITED TO TWO (2) MINUTES.
A LUNCH BREAK MAY BE CALLED AT THE DISCRETION OF THE BOARD CHAIR.
The Board meeting will be accessible in-person, via television, and via live-streaming to all members of the public.
Board meetings are televised live on Comcast Cable 27, ATT/U-Verse Channel 99, and WAVE Channel 32, and can be
seen live online at www.contracosta.ca.gov.
Persons who wish to address the board during public comment or with respect to an item on the agenda may comment in
person or may call in during the meeting by dialing 888-278-0254 followed by the access code 843298#. A caller should
indicate they wish to speak on an agenda item, by pushing "#2" on their phone. Access via Zoom is also available using the
following link: https://cccounty-us.zoom.us/j/87344719204 . Those participating via Zoom should indicate they wish to speak on
an agenda item by using the “raise your hand” feature in the Zoom app. To provide contact information, please contact Clerk of
the Board at clerkoftheboard@cob.cccounty.us or call 925-655-2000.
Meetings of the Board are closed-captioned in real time. Public comment generally will be limited to two minutes. Your
patience is appreciated. A Spanish language interpreter is available to assist Spanish-speaking callers.
A lunch break or closed session may be called at the discretion of the Board Chair.
Staff reports related to open session items on the agenda are also accessible online at www.contracosta.ca.gov.
ANNOTATED AGENDA & MINUTES
August 1, 2023
9:00 A.M. Convene, call to order and opening ceremonies.
Closed Session
A. CONFERENCE WITH LABOR NEGOTIATORS (Gov. Code § 54957.6)
1. Agency Negotiators: Monica Nino.
Employee Organizations: Public Employees Union, Local 1; AFSCME Locals 512 and 2700; California Nurses Assn.;
SEIU Locals 1021 and 2015; District Attorney Investigators’ Assn.; Deputy Sheriffs Assn.; United Prof. Firefighters
I.A.F.F., Local 1230; Physicians’ & Dentists’ Org. of Contra Costa; Western Council of Engineers; United Chief Officers
Assn.; Contra Costa County Defenders Assn.; Contra Costa County Deputy District Attorneys’ Assn.; Prof. & Tech.
Engineers IFPTE, Local 21; and Teamsters Local 856.
2. Agency Negotiators: Monica Nino.
Unrepresented Employees: All unrepresented employees.
B. CONFERENCE WITH LEGAL COUNSEL--EXISTING LITIGATION (Gov. Code § 54956.9(d)(1))
Sharlene Hanaway v. Contra Costa County, WCAB No. ADJ89511351.
TCH – Orange County, LLC dba Kindred Hospital v. Contra Costa Health Services dba Contra Costa Health Plan,
Alameda County Superior Court Case No. 22CV009331
2.
C. CONFERENCE WITH LEGAL COUNSEL--ANTICIPATED LITIGATION
Significant exposure to litigation pursuant to Gov. Code, § 54956.9(d)(2): [One potential case.]
Inspirational Thought- "You don't have to be famous or rich to do a good deed. No matter how small it may seem, each
kind deed sends a rippling action of kindness to humanity." ~Gloria D. Gonsalves, writer
Present: John Gioia, District I Supervisor; Candace Andersen, District II Supervisor; Diane Burgis,
District III Supervisor; Ken Carlson, District IV Supervisor; Federal D. Glover, District V
Supervisor
Staff Present:Monica Nino, County Administrator
Thomas Geiger, County Counsel
Speaker: Caller 1.
CONSIDER CONSENT ITEMS (Items listed as C.1 through C.90 on the following agenda) – Items are subject to
removal from Consent Calendar by request of any Supervisor. Items removed from the Consent Calendar will be
considered with the Discussion Items.
PRESENTATIONS (5 Minutes Each)
PR.1 PRESENTATION by Congressman Mark DeSaulnier to the Probation Department in recognition of a
federally awarded Community Project Funding initiative, known as Strategies for Supporting Youth in the
Community (A Collaborative Project with Strategies for Youth) in the amount of $1,180,000 to train Contra Costa
County law enforcement agencies on adolescent development and effective youth interaction. (Congressman Mark
DeSaulnier and Chief of Probation Esa Ehmen-Krause)
DISCUSSION ITEMS
D. 1 CONSIDER waiving the 180-day period for Jennifer Huynh, Senior Clinical Laboratory Scientist (VHNA), in
the Health Services Department; FIND that the appointment of Jennifer Huynh is necessary to fill a critically needed
position in the Health Services Department; and. APPROVE and AUTHORIZE the hiring of retiree Jennifer Huynh
as a temporary County employee for the period of August 16, 2023 through August 15, 2024. (Sam Ferrell, Clinical
Laboratory Manager)
Speaker: Caller 1.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
D. 2 CONSIDER appointing Joshua Zebley to the position of County Veterans Services Officer Exempt (96A1) at
Step 3 of the salary range ($12,780.70/ $153,368.47), effective August 14, 2023, including all benefits provided in
the current Management Resolution applicable to the position of County Veterans Services Officer Exempt.
(Monica Nino, County Administrator)
CORRECTED to READ: APPOINTED Joshua Zebley to the position of County Veterans Services Officer
CORRECTED to READ: APPOINTED Joshua Zebley to the position of County Veterans Services Officer
– Exempt (96A1) at Step 3 of the salary range ($12,780.70/ $153,368.47), effective August 14 1, 2023,
including all benefits provided in the current Management Resolution applicable to the position of County
Veterans Services Officer – Exempt.
D. 3 RECEIVE report by the Bay Area Housing Finance Authority on systemic challenges in housing and regional
housing measure. (Supervisor Gioia and Burgis)
Speakers: Caller 1; Stephanie.
RECEIVED the report. The matter will return to the Board in September or early October for policy
discussions on moving forward. The Board invited the Bay Area Housing Finance Authority (BAFA) to
attend.
D. 4 CONSIDER Consent Items previously removed.
Item C.75 to approve updates to the County's social media policy was brought forward for discussion and
subsequently adopted with amendments and additions to the policy.
D. 5 PUBLIC COMMENT (2 Minutes/Speaker)
Caller 1 spoke on concerns that Home Owners Associations are not properly maintianing communal pool
facilities and said she would be pleased to see grade placqards issued by the health departments posted in
the windows at restaurants;
Robert Collins spoke on the death of his son Angelo Quinto in 2020 in an altercation with law enforcement.
He urges the County to separate the Sheriff from the Coroner in Contra Costa County as a common sense
step in increasing trust transparency and legitimacy to the system;
Cassandra Collins, mother of Angelo Quinto, spoke on the determination of excited delerium as cause of
death for her son as being inappropriated and urged the Board to separate the Coroners role from the law
enforcement department;
Stacy Alexander requests the Board's assistance in regard to a neighboring property in unicorporated
Lafayette she feels has unpermitted structures and business ventures operating from the property without
permits, and excessive noise and activiity;
Name Unknown spoke in support of Ms. Alexanders request for the County's assistance in the property
difficulties;
Name Unknown inquired why covid-19 information and statistics was no longer available on County
websites while the pandemic continues on with a new variant and requested the Board investigate the use of
funding and high number of animal euthanasia in the shelters;
Lisa Kirk confirmed that the abatement of the property at 1970 Taylor Blvd in Discovery Bay has been
completed, but fears the problem with repeat if the property is not fenced. She requested the Board
communicated with the property owner or place a fence on the property itself;
Stephanie concurs with the comments of Robert and Cassandra Collins and supports separation of the
Coroner's office from the Sheriff's Department;
Shona Armstrong provided written commentary on property owner violations in unicorporated Lafayette
(attached).
D. 6 CONSIDER reports of Board members.
Supervisor Carlson attended CSAC (California State Association of Counties) in Sacramento last week and
has completed the third and final stage of wnew supervisor training;
Supervisors Gioia and Andersen will be hosting events for National Night Out and encourage all to attend.
ADJOURN
Adjourned today's meeting at 11:56 a.m.
CONSENT ITEMS
Road and Transportation
C. 1 APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a contract amendment with
Mark Thomas & Company, Inc., effective August 1, 2023, to add the subconsultant DKS Associates to the list of
subcontractors for on-call civil engineering services, with no change to the payment limit or contract term,
Countywide. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 2 ADOPT Resolution No. 2023/504 approving and authorizing the Public Works Director, or designee, to fully
close a portion of La Cima Road, on August 8, 2023 from 8:30 a.m. through 12:00 p.m., for the purpose of crossarm
replacement on utility pole, El Sobrante area. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 3 ADOPT Resolution No. 2023/506 accepting as complete the contracted work performed by Ghilotti Bros.,
Inc., for the Fred Jackson Way First Mile/Last Mile Connection Project, as recommended by the Public Works
Director, North Richmond area. (5% State Coastal Conservancy Prop 1 Funds, 74% Active Transportation Program
Funds, 5% North Richmond Area of Benefit Funds, 16% Transportation for Livable Communities Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 4 ADOPT Resolution No. 2023/507 approving and authorizing the Public Works Director, or designee, to fully
close a portion of Park Avenue, on September 5, 2023 through September 7, 2023 from 8:00 a.m. through 5:00
p.m., for the purpose of replacing a utility pole, Richmond area. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 5 ADOPT Resolution No. 2023/509 accepting as complete the contracted work performed by Bridgeway Civil
Constructors, Inc., for the Marsh Drive Bridge Replacement Project, as recommended by the Public Works Director,
Concord and Pacheco areas. (89% Federal Highway Bridge Program Funds, 11% Local Road Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 6 ADOPT Resolution No. 2023/510 approving and authorizing the Public Works Director, or designee, to fully
C. 6 ADOPT Resolution No. 2023/510 approving and authorizing the Public Works Director, or designee, to fully
close all of Camelia Lane, on August 19, 2023 from 12:00 p.m. through 8:00 p.m., for the purpose of a
neighborhood block party, Walnut Creek area. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 7 ADOPT Resolution No. 2023/514 ratifying the prior decision of the Public Works Director, or designee, to
fully close a portion of Midhill Road, on July 17, 2023 through July 21, 2023 from 8:00 a.m. through 3:00 p.m., for
the purpose of connecting into existing water main for a new subdivision development, abandonment of two
services, and relocation of existing water meter boxes, Martinez area. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Special Districts & County Airports
C. 8 APPROVE the Rodeo Creek Bank Erosion Repair Project and AUTHORIZE the Chief Engineer, or designee,
to advertise the Project, Rodeo area. (100% Flood Control Zone 8A Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 9 APPROVE and AUTHORIZE the Director of Airports, or designee, to execute a property maintenance
agreement with the City of Concord for the development of a self-storage facility located at 4900 Marsh Drive,
Assessor’s Parcel Number 125-210-012, and AUTHORIZE the recordation of the executed property maintenance
agreement against Assessor’s Parcel Number 125-210-012. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Claims, Collections & Litigation
C. 10 DENY the claims filed by Sprint Communications Company, L.P.; Sprint Spectrum, L.P.; AT&T Corp; and
AT&T Mobility LLC, in the total amount of $982,807, plus interest, in unitary property taxes paid for tax year
2019/20.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 11 DENY the claims filed by AT&T Mobility LLC and AT&T Corp, in the total amount of $1,087,684, plus
interest, in unitary property taxes paid for tax year 2020/21.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 12 RECEIVE report concerning the final settlement of Howard Hendry vs. Contra Costa County, and
AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed
$103,000 as recommended by the Director of Risk Management. (100% Workers' Compensation Internal Service
Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 13 RECEIVE report concerning the final settlement of Arianne Burns vs. Contra Costa County, and
AUTHORIZE payment from the Workers' Compensation Internal Service Fund in an amount not to exceed
$212,500 as recommended by the Director of Risk Management. (100% Workers' Compensation Internal Service
Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 14 DENY claims filed by CSAA insurance, for Juanita Tenorio Garza, Jose Abel Cardona-Medina, Deaundre
Faby, Ashley Erin McDonald. DENY amended claim flied by Allstate Northbrook for M. Bliss. DENY late claim
filed by Mario Torres (7).
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 15 APPROVE and AUTHORIZE the County Counsel to negotiate and execute an agreement with Debtors Paul
G. and Tamara L. Attard to accept payment of $23,114 to the County, in monthly installments, as full satisfaction of
a 2013 judgment.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Honors & Proclamations
C. 16 ADOPT Resolution No. 2023/513 recognizing Dr. Carol Weyland Conner’s Humanitarian Contributions to
the County of Contra Costa, as recommended by Supervisor Andersen.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Ordinances
C. 17 INTRODUCE Ordinance No. 2023-15, amending the Disaster Council and Emergency Services Ordinance to
revise the membership of the County Emergency Services Policy Board and update continuity of County
government provisions, WAIVE reading, and FIX August 8, 2023, for adoption, as recommended by the County
Administrator. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Appointments & Resignations
C. 18 APPOINT Mark Greenwood to the Contra Costa Office of the Sheriff Representative Seat on the Emergency
Medical Care Committee for a term ending on September 30, 2024, as recommended by the Health Services
Director.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 19 APPOINT Nicole Armstrong to the member At-Large 2 Seat on the Alcohol and Other Drugs Advisory
Board for a term ending June 30, 2024, as recommended by the Health Services Director
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 20 APPOINT Donald G. Mayo to the District IV Seat on the Contra Costa County Fire Protection District
Advisory Fire Commission for a term ending June 30, 2027, as recommended by Supervisor Carlson.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 21 ACCEPT the resignation of Madhan Gunasekaran, DECLARE a vacancy in the District 3 seat on the Fish &
Wildlife Committee for a term ending February 28, 2024, and DIRECT the Clerk of the Board to post the vacancy,
as recommended by Supervisor Burgis.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 22 APPOINT Nishi Moonka, resident of San Ramon, to the District II Alternate Seat on the Measure X
Community Advisory Board for a term ending March 31, 2025, as recommended by Supervisor Andersen.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Appropriation Adjustments
C. 23 Fleet Internal Services Fund (0064): APPROVE FY 2023/24 Appropriation and Revenue Adjustment No.
BDA-23-00170 and AUTHORIZE the transfer of appropriations in the amount of $49,000 from Road Maintenance
to ISF Fleet Services for the purchase of a ISF truck, as recommended by the Public Works Director, Countywide.
(100% Local Road Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 24 District Attorney (0242, 0245): APPROVE Fiscal Year 2022-23 Appropriation Adjustment No.
BDA-23-00180 authorizing the transfer of appropriations in the amount of $310,000 to account for actual
expenditures within the District Attorney's budget. (100% General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 25 General County Building Occupancy Cost (0077): APPROVE FY 2022-23 Appropriation and Revenue
Adjustment No. BDA-23-00182 and AUTHORIZE the transfer of appropriations in the amount of $250,000 from
Building Maintenance to General County Building Occupancy Costs, as recommended by the Public Works
Director, Countywide. (100% General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 26 Risk Management Insurance (1500): APPROVE FY 2022-23 Appropriation and Revenue Adjustment No.
BDA-23-00181 appropriating the amount of $6,000,000 from General Purpose Revenue fund balance to Risk
Management Insurance for General Liability in the Public Liability Trust Fund. (100% General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 27 Road Fund (110800): APPROVE Fiscal Year 2022/23 Appropriation Adjustment No. BDA-23-00186
C. 27 Road Fund (110800): APPROVE Fiscal Year 2022/23 Appropriation Adjustment No. BDA-23-00186
authorizing the transfer of appropriations in the amount of $20,000 from Road Construction to Miscellaneous Road
Property, as recommended by the Public Works Director, Countywide. (100% Local Road Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 28 Central County Area of Benefit (0637): APPROVE Fiscal Year 2022/23 Appropriation and Revenue
Adjustment No. BDA-23-00184 authorizing new revenue in Central County Area of Benefit for earnings on
investment in the amount of $50,000 and increase appropriations to fund services needed to manage the fund, as
recommended by the Public Works Director, Countywide. (100% Central County Area of Benefit)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 29 Probation (0308): APPROVE Fiscal Year 2023-24 Appropriation and Revenue Adjustment No.
BDA-23-00225 authorizing new revenue from the Office of Juvenile Justice and Delinquency Prevention in the
amount of $1,180,000 to the Probation Department for the Supporting Youth in the Community Initiative. (100%
Federal)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 30 Public Works Plant Acquisitions (0111): APPROVE FY 2022-23 Appropriation and Revenue Adjustment
No. BDA-23-00218 and AUTHORIZE the transfer of appropriations in the amount of $155,000 from the
Department of Information Technology to Public Works Plant Acquisitions for the replacement of a fire suppression
system. (100% General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Personnel Actions
C. 31 ADOPT Position Adjustment Resolution No. 26170 to reallocate pay on the salary schedule for the Fire
Emergency Vehicle Technician I (represented), Fire Apparatus Service Coordinator (represented), Fire Emergency
Vehicle Technician II (represented), and the Lead Fire Emergency Vehicle Technician (represented) classifications
in the Fire Protection District. (100% Fire District General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 32 ADOPT Position Adjustment Resolution No. 26166 to increase the hours of one Occupational Therapist II
position from 36/40 to 40/40, and decrease the hours of one Occupational Therapist II from 36/40 to 32/40 and
incumbents in the Contra Costa Health Department. (Cost neutral)(Represented)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 33 ADOPT Position Adjustment Resolution No. 26175 to decrease the hours of one Nurse Practitioner position
(represented) in the Health Services Department. (Cost savings)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 34 ADOPT Resolution No. 2023/511 to appoint, effective August 1, 2023, Planner III incumbent 69906 to Step
C. 34 ADOPT Resolution No. 2023/511 to appoint, effective August 1, 2023, Planner III incumbent 69906 to Step
7 of the Principal Planner – Level A salary range in the Department of Conservation and Development. (100%
Land Development Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Leases
C. 35 APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a lease with Pacific Clinics
for approximately 2,098 square feet of space in the County-owned property located at 25 Allen Street, Martinez, in
exchange for services to children and adolescents with behavioral health issues. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Grants & Contracts
APPROVE and AUTHORIZE execution of agreements between the County and the following agencies for receipt of
fund and/or services:
C. 36 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with the City
of Concord, to pay the County an amount not to exceed $12,500 for the provision of homeless outreach services for
the Coordinated Outreach, Referral and Engagement Program for the period July 1, 2022 to June 30, 2023. (No
County match)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 37 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with the
California Department of Public Health, to pay County an amount not to exceed $3,641,396 to continue the
CalFresh Healthy Living Program to provide education on healthful nutrition and physical activity practices to
reduce risk for chronic disease for the period October 1, 2023 through September 30, 2026. (No County match)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
APPROVE and AUTHORIZE execution of agreement between the County and the following parties as noted for the
purchase of equipment and/or services:
C. 38 APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a contract amendment with
ECS Imaging, Inc., to increase the payment limit by $62,195 to a new payment limit of $295,195, for additional
software licenses, support and project management associated with the implementation of Laserfiche, an electronic
records content management system, with no change to the contract term, Countywide. (100% Various Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 39 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Helios
Healthcare, LLC, in an amount not to exceed $492,794 to provide sub-acute skilled nursing care services for
seriously mentally ill and neurobehavioral clients for the period July 1, 2023 through June 30, 2024. (100% Mental
Health Realignment)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 40 APPROVE and AUTHORIZE the Conservation and Development Director, or designee, to execute a
contract with the State of California, Employment Development Department, in an amount not to exceed $4,992, to
provide confidential employment and wage data to the County for the period May 15, 2023 through May 14, 2024.
(100% General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 41 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Gretchen
D. Graves, M.D., in an amount not to exceed $900,000 to provide pediatric primary care physician services to Contra
Costa Health Plan members for the period December 1, 2023 through November 30, 2026. (100% Contra Costa
Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 42 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Bay
Imaging Consultants Medical Group, Inc., in an amount not to exceed $900,000 to provide diagnostic imaging
services for Contra Costa Health Plan members for the period December 1, 2023 through November 30, 2025.
(100% Contra Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 43 APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Sheriff-Coroner, a purchase
order with Shimadzu Scientific Instruments in an amount not to exceed $390,950 to purchase a Shimadzu
LCMS-8050 Triple Quadrupole Liquid Chromatograph Tandem Mass Spectrometry (LC-MS/MS) System for the
analysis of driving under the influence drugs in the Office of the Sheriff, Forensic Services Division. (100% State)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 44 APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Summit Food
Service in an amount not to exceed $9,000,000 to provide food service for inmates, employees, guests and other
persons at the Office of the Sheriff's three detention facilities for the period July 1, 2023 through June 30, 2026,
with the option of two one-year term extensions. (100% County General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 45 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with
FirstLocum Inc. (dba DirectShifts), in an amount not to exceed $1,500,000 to provide temporary medical staffing
services at Contra Costa Regional Medical Center and Health Centers for the period May 1, 2023 through April 30,
2026. (100% Hospital Enterprise Fund I)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 46 APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a
contract Subscription Agreement with Progress Software, Inc., for the provision and maintenance of a management
software service to provide Secure File Transfer capabilities for the department, in the amount of $6,517 for the
period April 17, 2023 through April 16, 2026. (6% County, 36% State, 58% Federal)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 47 APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a contract with Vanir
Construction Management, Inc. (Vanir), in the amount of $5,500,000 for construction management services for the
East County Service Center Project for the period August 1, 2023, through April 30, 2028. (100% General Fund
Capital Reserve)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 48 APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services
Director, a blanket purchase order with Polymedco Cancer Diagnostic Products LLC in an amount not to exceed
$1,200,000, and a purchase agreement for reagents and supplies to perform immunochemical fecal occult blood
testing for the Clinical Laboratory at Contra Costa Regional Medical Center for the period from February 1, 2023,
through January 31, 2026. (100% Hospital Enterprise Fund I)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 49 APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a
contract with OfficeSpace Software Inc. for space planning software and services, in the amount of $85,715 for the
period July 19, 2023 through June 30, 2026. (6% County General Fund, 35% State, 59% Federal)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 50 APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a
contract with Wayfinder Family Services, in an amount not to exceed $634,000 to provide family finding,
engagement and resource family pre-approval supportive services for the period July 1, 2023 through June 30,
2024. (18% Federal, 82% State)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 51 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a novation contract with
BHC Sierra Vista Hospital, Inc., in an amount not to exceed $75,000 to provide inpatient psychiatric hospital
services to County-referred adults and adolescents for the period July 1, 2023 through June 30, 2024, including a
six-month automatic extension through December 31, 2024 in an amount not to exceed $37,500. (100% Mental
Health Realignment)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 52 APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Public Works
Director, a purchase order amendment with Kelly Paper Company to increase the payment limit by $100,000 to a
new payment limit of $299,990, extend the term through June 30, 2024, and modify the purchase order to include
for both miscellaneous paper products and printing-related items, Countywide. (100% User Departments)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 53 APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Public Works
Director, a purchase order amendment with Kelly Spicers to increase the payment limit by $150,000 to a new
payment limit of $349,990, and extend the term through June 30, 2024, for miscellaneous paper products and
printing related items, Countywide. (100% User Departments)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 54 APPROVE and AUTHORIZE the Chief Engineer, Contra Costa County Flood Control and Water
Conservation District, or designee, to execute on behalf of the Contra Costa Clean Water Program, a contract
amendment with Larry Walker Associates, Inc., effective July 1, 2023, to increase the payment limit by $500,000 to
a new payment limit of $1,415,000 and to extend the term through June 30, 2025, for Countywide stormwater
quality services necessary to comply with federal and state stormwater permit requirements issued under the
National Pollutant Discharge Elimination System Permit, Countywide. (100% Stormwater Utility Assessment
Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 55 AUTHORIZE the Public Works Director, or designee, to execute an agreement with VFA, Inc., in an amount
not to exceed $700,000, for facility condition assessments of the County building facility portfolio and assistance in
capital planning activities for a term of five years, effective August 1, 2023, Countywide. (100% General Fund
Capital Reserves)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 56 APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services
Director, a purchase order with Beckman Coulter, Inc. for $6,000,000 to purchase reagents and supplies for the
Clinical Laboratory at Contra Costa Regional Medical Center, for the period from May 15, 2023 through May 14,
2026. (100% Hospital Enterprise Fund I)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 57 APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Sheriff-Coroner, a purchase
order with Sysco Food Services in an amount not to exceed $4,000,000 to provide poultry products, equipment and
supplies as needed within the three County detention facilities for the period September 1, 2023 through August 31,
2025. (100% General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 58 APPROVE and AUTHORIZE the Chief Probation Officer, or designee, to execute an agreement with Contra
Costa County Office of Education (CCCOE) in an amount not to exceed $264,477 to provide transitional assistance
to those previously housed in the County’s adult detention facilities for the period of July 1, 2023 through June 30,
2024. (100% State)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 59 APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Health Services
Department, a purchase order with Cardinal Health in an amount not to exceed $33,000,000 to procure
pharmaceuticals and related supplies for the Contra Costa Regional Medical Center, Contra Costa Health Centers,
Martinez Detention Facility, and Contra Costa Health Plan for the period of September 1, 2023 through August 31,
2024. (100% Hospital Enterprise Fund I)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 60 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Sonoma
Specialty Hospital, LLC, in an amount not to exceed $3,000,000 to provide long-term acute care services for Contra
Costa Health Plan members for the period August 2, 2023 through July 31, 2025. (100% Contra Costa Health Plan
Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 61 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Central
Valley Specialty Hospital, Inc., in an amount not to exceed $3,000,000 to provide long-term acute care services for
Contra Costa Health Plan members for the period August 2, 2023 through July 31, 2025. (100% Contra Costa
Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 62 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Planned
Parenthood: Shasta-Diablo, Inc. (dba Planned Parenthood Northern California), in an amount not to exceed
$5,000,000 to provide obstetrics, gynecology, family planning and behavioral health treatment services for Contra
Costa Health Plan members for the period October 1, 2023 through September 30, 2024. (100% Contra Costa
Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 63 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Man
Kong Leung, M.D., Inc., in an amount not to exceed $600,000 to provide neurology and sleep medicine services for
Contra Costa Health Plan members for the period November 1, 2023 through October 31, 2026. (100% Contra
Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 64 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with A.K.
Bhattacharyya, M.D., Inc., in an amount not to exceed $450,000 to provide neurology services for Contra Costa
Health Plan members for the period October 1, 2023 through September 30, 2026. (100% Contra Costa Health Plan
Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 65 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with CEP
America AUC, PC., in an amount not to exceed $900,000 to provide wound care services for Contra Costa Health
Plan members for the period August 1, 2023 through July 31, 2026. (100% Contra Costa Health Plan Enterprise
Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 66 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Hayward
Healthcare & Wellness Center, LLC, in an amount not to exceed $800,000 to provide skilled nursing facility
services for Contra Costa Health Plan members and county recipients for the period August 1, 2023 through July 31,
2025. (100% Contra Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 67 APPROVE and AUTHORIZE the County Administrator, or designee, to execute a contract amendment with
Sherpa Government Solutions, LLC, to increase the payment limit by $76,936 to a new payment limit of $359,130
to provide vendor-hosted cloud support for the County budget system, with no change to the term. (100% General
Fund).
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 68 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with The
Rehabilitation Center of Oakland, LLC, in an amount not to exceed $800,000 to provide skilled nursing facility
services for Contra Costa Health Plan members and county recipients for the period August 1, 2023 through July 31,
2025.(100% Contra Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 69 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Princeton
Manor Healthcare Center, LLC, in an amount not to exceed $800,000 to provide skilled nursing facility services for
Contra Costa Health Plan members and county recipients for the period August 1, 2023 through July 31,
2025.(100% Contra Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 70 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Well
Health, Inc., in an amount not to exceed $426,000 for a patient engagement software subscription for the period May
20, 2023 through May 19, 2024. (100% Hospital Enterprise Fund I)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 71 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with California
Sports Physical Therapy Centers, Inc.(dba California Rehabilitation and Sports Therapy), in an amount not to
exceed $1,000,000 to provide physical therapy services for Contra Costa Health Plan members for the period
October 1, 2023 through September 30, 2025. (100% Contra Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 72 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with Antioch
Medical and Hospital Supply, in an amount not to exceed $300,000 to provide durable medical equipment related
services and supplies for Contra Costa Health Plan members and county recipients for the period August 1, 2023
through July 31, 2025.(100% Contra Costa Health Plan Enterprise Fund II)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 73 APPROVE and AUTHORIZE the County Administrator, or designee, to execute contracts with The
Congress of Neutrals for $98,643 and with the Center for Human Development for $49,321 in a total amount not to
exceed $147,964 for the County Dispute Resolution Program for the period August 1, 2023 through June 30, 2024.
(100% Dispute Resolution Funds)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
Other Actions
C. 74 APPROVE amended list of designated positions for the Conflict of Interest Code for the Contra Costa
Mosquito & Vector Control District, as recommended by County Counsel.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 75 APPROVE updates to the County's social media policy, as recommended by the Internal Operations
Committee. (No fiscal impact)
APPROVED updates to the County's social media policy, as modified today to:
Clarify in the language that the public may ‘comment’ on matters on a County media platform
versus ‘post’ to it;
State that County departments must moderate comments by outside users;
State that departments will confer with the Supervisorial district office when posting an item specific
to that district;
State that no policy change or alteration of the Administrative Bulletin may be made without the
approval of the Board of Supervisors.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 76 ADOPT Resolution No. 2023/512 confirming the Final Report for CSA EM-1 (Emergency Medical Services)
and setting assessments to be collected with the Fiscal Year 2023-24 property taxes, as recommended by the Health
Services Director.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 77 APPROVE and AUTHORIZE the Auditor-Controller or designee, to pay an amount not to exceed $51,405 to
DiaSorin Inc. for reagents and controls for the DiaSorin Liaison XL Analyzer, for the Clinical Laboratory at the
Contra Costa Regional Medical Center during the period of March 22, 2023 through March 30, 2023, as
recommended by the Health Services Director. (100% Hospital Enterprise Fund I)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 78 APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a contract with God’s
Grace Caring Home, Inc., in an amount not to exceed $441,239 to provide augmented board and care services for the
period July 1, 2023 through June 30, 2024, as recommended by the Health Services Director. (100% Mental Health
Realignment)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 79 ACCEPT the recommendation of the Behavioral Health Services Director to adopt the Mental Health
Services Act Three Year Program and Expenditure Plan for Fiscal Years 2023-26; and AUTHORIZE and DIRECT
the Chair of the Board of Supervisors to send a letter to the Department of Health Care Services and the Mental
Health Services Oversight and Accountability Commission to inform these agencies of the adoption of this plan, as
recommended by the Health Services Director. (100% Mental Health Services Act)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 80 DECLARE as surplus and AUTHORIZE the Purchasing Agent or designee, to dispose of fully depreciated
vehicles and equipment no longer needed for public use, as recommended by the Public Works Director,
Countywide. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 81 APPROVE the new medical staff, affiliates and tele-radiologist appointments and reappointments, additional
privileges, medical staff advancement and voluntary resignations as recommended by the Medical Staff Executive
Committee, and by the Health Services Director. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 82 APPROVE and AUTHORIZE the Health Services Director, or designee, to utilize budgeted Mental Health
Service Act funds in the amount of $3,445,000 for the purchase of real property located at 2523 El Portal Drive, San
Pablo, California if the County exercises its option to purchase the property. (100% Mental Health Services Act)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 83 APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute an agreement with California
Highway Patrol (CHP) to provide the County with a CHP Officer to assist in investigating crimes that have occurred
within Contra Costa County in exchange for forensic services provided by Contra Costa County Office of the
Sheriff, for the period July 1, 2023 through June 30, 2028. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 84 APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $250,843
to Crestwood Behavioral Health, Inc., for providing sub-acute skilled nursing care for county’s severely and
persistently mentally ill and neurobehavioral clients for the period June 1, 2023 through June 30, 2023, as
recommended by the Health Services Director. (100% Mental Health Realignment)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 85 APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $96,968
to Options Recovery Services, for providing alcohol and drug abuse prevention services for adults with substance
use and/or co-occurring disorders for the period June 1, 2023 through June 30, 2023, as recommended by the
Health Services Director. (100% American Rescue Plan Act)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 86 APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $2,697 to
God’s Grace Caring Home, Inc., for providing augmented board and care services for the period June 1, 2023
through June 30, 2023, as recommended by the Health Services Director. (100% Mental Health Realignment)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 87 APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $299,915
to Telecare Corporation, for the provision of gero-psychiatric and subacute mental health care services to severely
and persistently mentally ill clients during the period of May through June 2023, as recommended by the Health
Services Director. (71% Mental Health Realignment, 19% Hospital Enterprise Fund I, 10% County General Fund)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 88 APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed
$221,646.20 to Crestwood Behavioral Health, Inc., for providing residential treatment and mental health services to
severely and persistently mentally Ill adults for the period June 1, 2023 through June 30, 2023, as recommended by
the Health Services Director. (100% Mental Health Realignment)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 89 APPROVE and AUTHORIZE a modification in eligible uses of remaining, one-time Contra Costa Futures
Funds (CCFutures) to allow their allocation towards economic development projects and provide a source for
matching funds for community benefit programs in Supervisorial District IV, to be administered by the District IV
Supervisor.
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
C. 90 APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a
nonfinancial operational agreement with Community Violence Solutions, for child abuse response services for the
period October 1, 2022, through September 30, 2025. (No fiscal impact)
AYE: District I Supervisor John Gioia, District II Supervisor Candace Andersen, District III Supervisor Diane
Burgis, District IV Supervisor Ken Carlson, District V Supervisor Federal D. Glover
GENERAL INFORMATION
The Board meets in all its capacities pursuant to Ordinance Code Section 24-2.402.
Any disclosable public records related to an open session item on a regular meeting agenda and distributed by the Clerk of the
Board to a majority of the members of the Board of Supervisors less than 96 hours prior to that meeting are available for public
inspection at 1025 Escobar Street, First Floor, Martinez, CA 94553, during normal business hours.
All matters listed under CONSENT ITEMS are considered by the Board to be routine and will be enacted by one motion. There
will be no separate discussion of these items unless requested by a member of the Board before the Board votes on the motion to
adopt. Each member of the public will be allowed two minutes to comment on the entire consent agenda.
Persons who wish to speak on matters set for PUBLIC HEARINGS will be heard when the Chair calls for public testimony.
Each speaker during public testimony will be limited to two minutes. After public testimony, the hearing is closed and the matter
is subject to discussion and action by the Board. Comments on matters listed on the agenda or otherwise within the purview of
the Board of Supervisors can be submitted to the office of the Clerk of the Board via mail: Board of Supervisors, 1025 Escobar
Street, First Floor, Martinez, CA 94553 or to clerkoftheboard@cob.cccounty.us.
Time limits for public speakers may be adjusted at the discretion of the Chair.
The County will provide reasonable accommodations for persons with disabilities planning to attend Board meetings who contact
the Clerk of the Board at least 24 hours before the meeting, at (925) 655-2000.
Anyone desiring to submit an inspirational thought nomination for inclusion on the Board Agenda may contact the Office of the
County Administrator or Office of the Clerk of the Board, 1025 Escobar Street, Martinez, California.
Subscribe to receive to the weekly Board Agenda by calling the Office of the Clerk of the Board, (925) 655-2000 or using the
County's on line subscription feature at the County’s Internet Web Page, where agendas and supporting information may also be
viewed:
www.contracosta.ca.gov
DISCLOSURE OF CAMPAIGN CONTRIBUTIONS
Pursuant to Government Code section 84308, members of the Board of Supervisors are disqualified and not able to participate
in any agenda item involving contracts (other than competitively bid, labor, or personal employment contracts), franchises,
discretionary land use permits and other entitlements if the Board member received, since January 1, 2023, more than $250 in
campaign contributions from the applicant or contractor, an agent of the applicant or contractor, or any financially interested
participant who actively supports or opposes the County’s decision on the agenda item. Members of the Board of Supervisors
who have received, and applicants, contractors or their agents who have made, campaign contributions totaling more than $250
to a Board member since January 1, 2023, are required to disclose that fact for the official record of the subject proceeding.
Disclosures must include the amount of the campaign contribution and identify the recipient Board member, and may be made
either in writing to the Clerk of the Board of Supervisors before the subject hearing or by verbal disclosure at the time of the
hearing.
STANDING COMMITTEES
The Airport Committee (Supervisors Karen Mitchoff and Diane Burgis) meets quarterly on the second Wednesday of the
month at 11:00 a.m. at the Director of Airports Office, 550 Sally Ride Drive, Concord.
The Family and Human Services Committee (Supervisors John Gioia and Candace Andersen) meets on the fourth Monday of
the month at 9:00 a.m. in Room 110, County Administration Building, 1025 Escobar Street, Martinez.
The Finance Committee (Supervisors John Gioia and Karen Mitchoff) meets on the first Monday of the month at 9:00 a.m. in
Room 110, County Administration Building, 1025 Escobar Street, Martinez.
The Hiring Outreach Oversight Committee (Supervisors Federal D. Glover and John Gioia) meets quarterly on the first
Monday of the month at 10:30 a.m.. in Room 110, County Administration Building, 1025 Escobar Street, Martinez.
The Internal Operations Committee (Supervisors Candace Andersen and Diane Burgis) meets on the second Monday of the
month at 10:30 a.m. in Room 110, County Administration Building, 1025 Escobar Street, Martinez.
The Legislation Committee (Supervisors Karen Mitchoff and Diane Burgis) meets on the second Monday of the month at 1:00
p.m. in Room 110, County Administration Building, 1025 Street, Martinez.
The Public Protection Committee (Supervisors Andersen and Federal D. Glover) meets on the fourth Monday of the month at
10:30 a.m. in Room 110, County Administration Building, 1025 Escobar Street, Martinez.
The Sustainability Committee (Supervisors Federal D. Glover and John Gioia) meets on the fourth Monday of every other
month at 1:00 p.m. in Room 110, County Administration Building, 1025 Escobar Street, Martinez.
The Transportation, Water & Infrastructure Committee (Supervisors Candace Andersen and Karen Mitchoff) meets on the
second Monday of the month at 9:00 a.m. in Room 110, County Administration Building, 1025 Escobar Street, Martinez.
AGENDA DEADLINE: Thursday, 12 noon, 12 days before the Tuesday Board meetings.
Glossary of Acronyms, Abbreviations, and other Terms (in alphabetical order):
Contra Costa County has a policy of making limited use of acronyms, abbreviations, and industry-specific language in its Board
of Supervisors meetings and written materials. Following is a list of commonly used language that may appear in oral
presentations and written materials associated with Board meetings:
AB Assembly Bill
ABAG Association of Bay Area Governments
ACA Assembly Constitutional Amendment
ADA Americans with Disabilities Act of 1990
AFSCME American Federation of State County and Municipal Employees
AICP American Institute of Certified Planners
AIDS Acquired Immunodeficiency Syndrome
ALUC Airport Land Use Commission
AOD Alcohol and Other Drugs
ARRA American Recovery & Reinvestment Act of 2009
BAAQMD Bay Area Air Quality Management District
BART Bay Area Rapid Transit District
BayRICS Bay Area Regional Interoperable Communications System
BCDC Bay Conservation & Development Commission
BGO Better Government Ordinance
BOS Board of Supervisors
CALTRANS California Department of Transportation
CalWIN California Works Information Network
CalWORKS California Work Opportunity and Responsibility to Kids
CAER Community Awareness Emergency Response
CAO County Administrative Officer or Office
CCCPFD (ConFire) Contra Costa County Fire Protection District
CCHP Contra Costa Health Plan
CCTA Contra Costa Transportation Authority
CCRMC Contra Costa Regional Medical Center
CCWD Contra Costa Water District
CDBG Community Development Block Grant
CFDA Catalog of Federal Domestic Assistance
CEQA California Environmental Quality Act
CIO Chief Information Officer
COLA Cost of living adjustment
ConFire (CCCFPD) Contra Costa County Fire Protection District
CPA Certified Public Accountant
CPI Consumer Price Index
CSA County Service Area
CSAC California State Association of Counties
CTC California Transportation Commission
dba doing business as
DSRIP Delivery System Reform Incentive Program
EBMUD East Bay Municipal Utility District
ECCFPD East Contra Costa Fire Protection District
EIR Environmental Impact Report
EIS Environmental Impact Statement
EMCC Emergency Medical Care Committee
EMS Emergency Medical Services
EPSDT Early State Periodic Screening, Diagnosis and Treatment Program (Mental Health)
et al. et alii (and others)
FAA Federal Aviation Administration
FEMA Federal Emergency Management Agency
F&HS Family and Human Services Committee
First 5 First Five Children and Families Commission (Proposition 10)
FTE Full Time Equivalent
FY Fiscal Year
GHAD Geologic Hazard Abatement District
GIS Geographic Information System
HCD (State Dept of) Housing & Community Development
HHS (State Dept of ) Health and Human Services
HIPAA Health Insurance Portability and Accountability Act
HIV Human Immunodeficiency Syndrome
HOV High Occupancy Vehicle
HR Human Resources
HUD United States Department of Housing and Urban Development
IHSS In-Home Supportive Services
Inc. Incorporated
IOC Internal Operations Committee
ISO Industrial Safety Ordinance
JPA Joint (exercise of) Powers Authority or Agreement
Lamorinda Lafayette-Moraga-Orinda Area
LAFCo Local Agency Formation Commission
LLC Limited Liability Company
LLP Limited Liability Partnership
Local 1 Public Employees Union Local 1
LVN Licensed Vocational Nurse
MAC Municipal Advisory Council
MBE Minority Business Enterprise
M.D. Medical Doctor
M.F.T. Marriage and Family Therapist
MIS Management Information System
MOE Maintenance of Effort
MOU Memorandum of Understanding
MTC Metropolitan Transportation Commission
NACo National Association of Counties
NEPA National Environmental Policy Act
OB-GYN Obstetrics and Gynecology
O.D. Doctor of Optometry
OES-EOC Office of Emergency Services-Emergency Operations Center
OPEB Other Post Employment Benefits
OSHA Occupational Safety and Health Administration
PARS Public Agencies Retirement Services
PEPRA Public Employees Pension Reform Act
Psy.D. Doctor of Psychology
RDA Redevelopment Agency
RFI Request For Information
RFP Request For Proposal
RFQ Request For Qualifications
RN Registered Nurse
SB Senate Bill
SBE Small Business Enterprise
SEIU Service Employees International Union
SUASI Super Urban Area Security Initiative
SWAT Southwest Area Transportation Committee
TRANSPAC Transportation Partnership & Cooperation (Central)
TRANSPLAN Transportation Planning Committee (East County)
TRE or TTE Trustee
TWIC Transportation, Water and Infrastructure Committee
UASI Urban Area Security Initiative
VA Department of Veterans Affairs
vs. versus (against)
WAN Wide Area Network
WBE Women Business Enterprise
WCCTAC West Contra Costa Transportation Advisory Committee
POSITION ADJUSTMENT REQUEST
NO.
DATE 7/19/2023
Department No./
Department Health Services Budget Unit No. 0540 Org No. 6365 Agency No. 18
Action Requested: Temporarily hire a County Retiree and waive the 180-day “sit out” period for Jennifer Huynh, Senior
Clinical Laboratory Scientist (VHNA), in the Health Services Department.
Proposed Effective Date: 08/16/2023
Classification Questionnaire attached: Yes No / Cost is within Department’s budget: Yes No
Total One-Time Costs (non-salary) associated with request: $0.00
Estimated total cost adjustment (salary / benefits / one time):
Total annual cost increase $68,947.00 Net County Cost $0.00
Total this FY $63,201.00 N.C.C. this FY $0.00
SOURCE OF FUNDING TO OFFSET ADJUSTMENT: Cost Increase - 100% funded by Hospital Enterprise
Fund I
Department must initiate necessary adjustment and submit to CAO.
Use additional sheet for further explanations or comments.
Laurén Jimenez
______________________________________
(for) Department Head
REVIEWED BY CAO AND RELEASED TO HUMAN RESOURCES DEPARTMENT
Sarah Kennard for 7/26/2023
___________________________________ ________________
Deputy County Administrator Date
HUMAN RESOURCES DEPARTMENT RECOMMENDATIONS DATE
Exempt from Human Resources review under delegated authority
Amend Resolution 71/17 establishing positions and resolutions allocating classes to the Basic / Exempt salary schedule.
Effective: Day following Board Action.
(Date)
___________________________________ ________________
(for) Director of Human Resources Date
COUNTY ADMINISTRATOR RECOMMENDATION: DATE
Approve Recommendation of Director of Human Resources
Disapprove Recommendation of Director of Human Resources
Other: ____________________________________________ ___________________________________
(for) County Administrator
BOARD OF SUPERVISORS ACTION: Monica Nino, Clerk of the Board of Supervisors
Adjustment is APPROVED DISAPPROVED and County Administrator
DATE BY
APPROVAL OF THIS ADJUSTMENT CONSTITUTES A PERSONNEL / SALARY RESOLUTION AMENDMENT
POSITION ADJUSTMENT ACTION TO BE COMPLETED BY HUMAN RESOURCES DEPARTMENT FOLLOWING BOARD ACTION
Adjust class(es) / position(s) as follows:
P300 (M347) Rev 3/15/01
REQUEST FOR PROJECT POSITIONS
Department Date _______ No. xxxxx
1. Project Positions Requested:
2. Explain Specific Duties of Position(s)
3. Name / Purpose of Project and Funding Source (do not use acronyms i.e. SB40 Project or SDSS Funds)
4. Duration of the Project: Start Date End Date
Is funding for a specified period of time (i.e. 2 years) or on a year -to-year basis? Please explain.
5. Project Annual Cost
a. Salary & Benefits Costs: b. Support Costs:
(services, supplies, equipment, etc.)
c. Less revenue or expenditure: d. Net cost to General or other fund:
6. Briefly explain the consequences of not filling the project position(s) in terms of:
a. potential future costs d. political implications
b. legal implications e. organizational implications
c. financial implications
7. Briefly describe the alternative approaches to delivering the services which you have considered. Indicate why these
alternatives were not chosen.
8. Departments requesting new project positions must submit an updated cost benefit analysis of each project position at the
halfway point of the project duration. This report is to be submitted to the Human Resource s Department, which will
forward the report to the Board of Supervisors. Indicate the date that your cost / benefit analysis will be submitted
9. How will the project position(s) be filled?
a. Competitive examination(s)
b. Existing employment list(s) Which one(s)?
c. Direct appointment of:
1. Merit System employee who will be placed on leave from current job
2. Non-County employee
Provide a justification if filling position(s) by C1 or C2
USE ADDITIONAL PAPER IF NECESSARY
RECOMMENDATION(S):
1. WAIVE the 180-day "sit-out" period for Jennifer Huynh, Senior Clinical Laboratory Scientist (VHNA), in the Health Services Department;
2. FIND that the appointment of Jennifer Huynh is necessary to fill a critically needed position in the Health Services Department; and
3. APPROVE and AUTHORIZE the hiring of retiree Jennifer Huynh as a temporary County employee for the period of August 16, 2023
through August 15, 2024.
FISCAL IMPACT:
Upon approval, this action has an annual cost of approximately $68,947. Salary costs are included in the Department's operating budget. Contra
Costa Health Services - Hospital Enterprise Fund I will fund this position.
BACKGROUND:
Jennifer Huynh (EE # 52196) was employed in the Laboratory unit from January 1995 to April 2023. She served as a Senior Clinical
Laboratory Scientist from August 2005 until her retirement. It is essential that she returns as a retiree as the Laboratory unit is in the process of
transitioning to a new Laboratory Information System with a hard GO-LIVE date of March 2, 2024. This is a very time-consuming project
which heavily relies on Senior Clinical Laboratory Scientist incumbents to be the Subject-Matter Experts (SMEs). The new Laboratory
Information System requires validation which tests the various Special Chemistry diagnostic tests and compares the resulting data/ranges based
on the current Laboratory information system being utilized. Extensive knowledge regarding current processes, analyte calculations being
performed by the Laboratory Information Systems, and reportable ranges are required. Since Jennifer was a Senior Clinical Laboratory Scientist
since 2005 and was the SME for Special Chemistry, her extensive experience will ensure successful implementation in the validation of Special
Chemistry testing.
In addition, Jennifer can provide hands-on training with the newly-hired Senior Clinical Laboratory Scientist who is assigned to Special
Chemistry so there will not be potential misidentification of results which could lead to inappropriate treatment.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Lauren Jimenez, 925-957-5262
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: Lauren Jimenez, Kathi Caudel, Linh Huynh, Sam Ferrell, Ramona Lurvey-Hair
D. 1
To:Board of Supervisors
From:Anna Roth, Health Services
Date:August 1, 2023
Contra
Costa
County
Subject:Temporary Hire of County Retiree Jennifer Huynh - Waiver of 180-Day Sit-out Period in the Health Services Department
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the department may fail to provide a correct diagnosis impacting patient care, and tests being conducted in the
new Laboratory Information System may be invalid.
CLERK'S ADDENDUM
Speaker: Caller 1.
AGENDA ATTACHMENTS
P300-26174
MINUTES ATTACHMENTS
Signed P300 26174
RECOMMENDATION(S):
APPOINT Joshua Zebley to the position of County Veterans Services Officer – Exempt (96A1) at Step 3 of the salary range ($12,780.70/
$153,368.47), effective August 14, 2023, including all benefits provided in the current Management Resolution applicable to the position of
County Veterans Services Officer – Exempt.
FISCAL IMPACT:
The estimated annual County cost for the County Veterans Services Officer – Exempt position is $215,401, of which $19,487 are pension costs.
The estimated cost for the remaining fiscal year 2023/2024 is $188,476, of which $17,051 are pension costs based on a start date of August 14,
2023. All costs are budgeted in the Veterans Services’ Office.
BACKGROUND:
The Veterans Services Officer position has been vacant since the resignation
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
Contact: Paula Webb - 655-2044
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: , Deputy
cc:
D. 2
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:APPOINT Joshua Zebley to the Position of Veterans Services Officer - Exempt
BACKGROUND: (CONT'D)
of the prior incumbent in October 2022, which had an effective date of January 31, 2023. The County began a recruitment process with
executive recruiting firm, Avery Associates, in October 2022 to identify the next Veteran’s Services Officer. This garnered two (2) applications
for further consideration. An interview panel comprised of Supervisor Diane Burgis, County Administrator Monica Nino, former Monterey
County Veterans Services Officer Jason Cameron and Chief Assistant County Administrator Timothy Ewell. Interviews facilitated by Paul
Kimura of Avery Associates were conducted January 18, 2023. The interviews did not result in a candidate for hire, and the recruitment was
extended.
The second phase of the recruitment garnered four (4) applications for further consideration. Interviews were conducted May 2, 2023, by a
panel comprised of Supervisor Diane Burgis, County Administrator Monica Nino, San Mateo County Veterans Service Officer Ed Kiryczun,
and Chief Assistant County Administrator Timothy Ewell. These interviews were facilitated by Paul Kimura of Avery Associates. This second
phase of the recruitment did not result in a candidate for hire.
Following the second recruitment, the County Administrator’s Office began reaching out to key public sector stakeholders around the state to
help identify potential candidates or qualified individuals that could serve in an interim capacity until a third recruitment could be completed at
a future date. From that process, the County Administrator’s Office identified an individual that was interested in the position and referred the
candidate to Avery Associates for consideration. An interview was conducted June 20, 2023, by a panel comprised of Contra Costa Contra
Costa County Supervisor Diane Burgis, County Administrator Monica Nino, San Mateo County Veterans Service Officer Ed Kiryczun, and
Chief Assistant County Administrator Timothy Ewell. The interview was facilitated by Paul Kimura of Avery Associates.
Following the interview, the review panel unanimously agreed that Joshua Zebley be recommended for appointment to the position of Veterans
Services Officer - Exempt. Mr. Zebley, who is a veteran of the United States Marine Corps, holds a Bachelor of Science degree in criminal
justice from California State University, Sacramento. Since 2017, he has been employed with the California Department of Veterans Affairs in
various capacities, the most recent as a Section Chief in the Disabled Veteran Business Enterprise. In addition to his specialized experience
working with federal, state and county agencies, non-governmental organizations (NGOs) and non-profit groups, Mr. Zebley also brings
expertise at the individual level by his lived experience as a United States military veteran, and his work with veterans and their families
throughout his career.
CONSEQUENCE OF NEGATIVE ACTION:
The County Veterans Services Officer position will remain vacant and next steps would need to be determined as to how to fill the position.
CLERK'S ADDENDUM
CORRECTED to READ: APPOINTED Joshua Zebley to the position of County Veterans Services Officer – Exempt (96A1) at Step 3
of the salary range ($12,780.70/ $153,368.47), effective August 14 1, 2023, including all benefits provided in the current Management
Resolution applicable to the position of County Veterans Services Officer – Exempt.
Bay Area Housing Finance Authority (BAHFA)
Contra Costa County Board of Supervisors August 1, 2023
A Bay Area Problem to Solve Together
At least 36,810 people in the region experienced homelessness in 2022
and as of 2019, 575,000 were at risk of homelessness
The Bay Area has consistently fallen short of its housing targets:Between
2015-2020, the region built only 25%of the homes needed.
Regionwide, we need to build 180,334 more affordable homes to meet the
number of homes required under the 2023-2031 Regional Housing Needs
Allocation (RHNA)
Significant funding is needed: As of 2023, there are 32,944 affordable
homes in predevelopment that require financing.
2
3
25 total affordable housing
projects in predevelopment
2,700 affordable homes in
predevelopment
21,031 affordable homes required
for 2023-2031 RHNA
2,372 people experiencing
homelessness in 2023
Contra Costa County Housing
Affordable
Housing
Pipeline and
Housing Need
BAHFA is a Key Part of the Solution
4
Our Mandate: BAHFA was created by state legislation in 2019 to address systemic
challenges in affordable housing and housing stability across the 3Ps –Production,
Preservation, and Protections.
•BAHFA can raise revenue for housing through ballot measures such as general obligation
bonds.
•BAHFA works in collaboration with Bay Area cities and counties and 80% of bond revenue
generated returns to the county of origin.
Governance: The ABAG and BAHFA boards work together: MTC Commissioners
comprise the BAHFA Board; ABAG and BAHFA approve placement of a measure on ballot;
and a nine-member Advisory Committee, all with 3P experience, provides program guidance.
Current Pilot Phase
1 Doorway Housing Portal:Online affordable housing platform that makes searching for
affordable housing easy region-wide
2 Affordable Housing Pipeline:Database to track the production and preservation of
affordable homes
3 Preservation:Financing to help community-based organizations buy buildings, convert
them to affordable housing and protect residents from displacement
4 Anti-Displacement:Coordination and best practices to support tenant protections
5 Homelessness Prevention:Coordinated support across jurisdictions to share best
practices to keep people housed
5
Funding at Scale:
A Regional Funding Measure
Photo Credit: 1) Eden Housing; 2) MidPen Housing, Craig Sherod; 3) Amie Holbrook 6
Potential 2024 Measures
7
1
An advocate-led statewide constitutional amendment to enable
affordable housing general obligation bonds be approved by a majority
of voters instead of the current two thirds requirement
This also would allow bond proceeds to be used to protect tenants at affordable
housing sites through rental assistance reserves, tenant services, and more .
2 A BAHFA General Obligation Bond to raise $10-$20 billion –which
could provide between 35,000 and 80,000 new homes across the
nine-county region.
County and City: ≥80%Regional Program <20%
Production
≥ 52%Production
≥ 52%Preservation
≥ 15%
Preservation
≥15%
Protection
≥ 5%
Protection
≥5%
≤10% Local
Government
Incentive Grant
Program
Flexible
28%
Flexible
18%
8
How Funds May be Spent
9
County & Direct City Allocations $10B GO Bond $20B GO Bond
Alameda County (excluding Oakland)$984 M $2.0 B
Oakland $383 M $765 M
Contra Costa County $925 M $1.9 B
Marin County $352 M $704 M
Napa County (excluding City of Napa)$100 M $200 M
City of Napa $79 M $158 M
San Francisco $1.2 B $2.4 B
San Mateo County $1.0 B $2.1 B
Santa Clara County (excluding San Jose)$1.2 B $2.4 B
San Jose $1.0 B $2.1 B
Solano County $248 M $497 M
Sonoma County (excluding Santa Rosa)$282 M $564 M
Santa Rosa $121 M $242 M
BAHFA $2.0 B $4.0 B
Significant funding to everycommunity
Potential Funding for Contra Costa County
10
Receiving
Entity
Production
Funds
Preservation
Funds
Protection
Funds
City/County
Discretionary
Funds
52%15%5%28%
County $925M $481M $139M $46M $259M
Dollars in millions based on a $10 billion regional bond
AB 1487 Expenditure Rules: Counties/Cities
11
Activity County/City Expenditures
Production
Rental or ownership
Must prioritize projects that help meet RHNA goals
Affordability up to 120% AMI
Preservation Rental or ownership
Affordability up to 120% AMI
Protections Legal services, rental assistance, relocation, tenant education,
displacement data collection
Flexible Affordable housing and housing-related uses, as approved in the
county/city Expenditure Plan
12
Spring –Fall
2023
Fall –Winter
2023
Winter –
Summer 2024
Fall
2024
Business Plan and
Equity Framework
revisions
Present to jurisdictions
about BAHFA and the
potential benefits of a
regional measure in
2024
Business Plan
adoption (October)
Public information
sessions
Early drafts of
Expenditure Plan
Conduct final poll
Finalize Expenditure
Plan and Summary
BAHFA Advisory
Board recommends
measure: March
Governing Boards
Approve Resolution:
April-May
Counties place
measure on ballot:
July (deadline –
8/9/24)
Public
information
sharing
2024 BAHFA Regional Housing Measure Timeline
Questions & Comments?
13
RECOMMENDATION(S):
PRESENTATION by the Bay Area Housing Finance Authority on systemic challenges in housing and regional housing measure.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
The Bay Area Housing Finance Authority (BAHFA) is a first-of-its-kind regional authority created to address the Bay Area’s chronic housing
challenges. Established by the state Legislature in 2019, the Bay Area Housing Finance Authority's mandate is to create regional solutions that
meet the Bay Area's affordable housing needs. BAHFA is the first regional housing finance authority in California, and works together with
MTC and the Association of Bay Area Governments (ABAG).
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
Contact: Kate Hartley/ 415-778-6679
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: , Deputy
cc:
D. 3
To:Board of Supervisors
From:John Gioia, District I Supervisor
Date:August 1, 2023
Contra
Costa
County
Subject:Presentation from the Bay Area Housing Finance Authority
CLERK'S ADDENDUM
Speakers: Caller 1; Stephanie.
RECEIVED the report. The matter will return to the Board in September or early October for policy discussions on moving forward. The
Board invited the Bay Area Housing Finance Authority (BAFA) to attend.
ATTACHMENTS
BAHFA presentation
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a Consulting Services Agreement (contract) amendment with
Mark Thomas & Company, Inc., effective August 1, 2023, to add the subconsultant DKS Associates to the list of subcontractors for on-call civil
engineering services, Countywide. (Project No. Various) (All Districts)
FISCAL IMPACT:
No fiscal impact. Work performed under this amendment is funded by developer fees, local, state and federal funds for local road, flood control,
and airport projects.
BACKGROUND:
The Public Works Department is involved in various projects in the County that require civil engineering services for road, flood control, and
airport projects. After a solicitation process, the County contracted with Mark Thomas & Company, Inc. on August 9, 2022, as one of eight
firms to provide civil engineering services on an “on-call” basis. The consultant augments Public Works staff on an as-needed basis. They are
used as an extension of Public Works staff during busy times when extra help is needed or when in-house expertise is not available.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Adelina Huerta, 925.313.2305
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 1
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Amendment to Consulting Services Agreement with Mark Thomas & Company, Inc., Countywide.
BACKGROUND: (CONT'D)
This on-call contract is currently in effect for thirty-six months.
This amendment adds subconsultant DKS Associates to the contract, which is necessary for the continuation of on-call civil engineering
services.
Government Code Section 31000 and 4525 authorizes the County to contract for services including the type of civil engineering services that
Mark Thomas & Company, Inc., provides.
CONSEQUENCE OF NEGATIVE ACTION:
Without approval from the Board of Supervisors, there is possible delay in completing projects requiring civil engineering services. Executing
this amendment will facilitate the process of design and construction for various Public Works projects requiring civil engineering expertise.
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:5
John Gioia
Candace Andersen
Diane Burgis
Ken Carlson
Federal D. Glover
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/504
IN THE MATTER OF: Approving and Authorizing the Public Works Director, or designee, to fully close a portion of La Cima
Road, on August 8, 2023 from 8:30 a.m. through 12:00 p.m., for the purpose of crossarm replacement, El Sobrante, area.
(District I)
RC23-25
NOW, THEREFORE, BE IT RESOLVED that permission is granted to Pacific Gas and Electric Company to fully close a portion
of La Cima Road, except for emergency traffic, local residents, US Postal Service and garbage trucks, on August 8, 2023 for the
period of 8:30 a.m. through 12:00 p.m., subject to the following conditions:
1. Traffic will be detoured via roads idenified in a traffic control plan, reviewed by the Public Works Department. Emergency
vehicles, residents within the event area and essential services will be allowed access as required.
2. All signing to be in accordance with the California Manual on Uniform Traffic Control Devices.
3. Pacific Gas and Electric Company shall comply with the requirements of the Ordinance Code of Contra Costa County.
4. Provide the County with a Certificate of Insurance in the amount of $1,000,000.00 for Comprehensive General Public Liability
which names the County as an additional insured prior to permit issuance.
5. Obtain approval for the closure from the Sheriff's Office, the California Highway Patrol and the Fire District.
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Devon Patel- Engineering Services,
Sheriff - Patrol Division Commander, CHP
RECOMMENDATION(S):
ADOPT Resolution No. 2023/504 approving and authorizing the Public Works Director, or designee, to fully close a portion of La Cima Road,
on August 8, 2023 from 8:30 a.m. through 12:00 p.m., for the purpose of crossarm replacement on a utility pole, El Sobrante area. (District I)
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
Pacific Gas & Electric Company is requesting a road closure to safely replace a crossarm on a utility pole. Pacific Gas & Electric must adhere to
the permit conditions set forth by the Public Works Director, or designee, prior to and during the road closure.
CONSEQUENCE OF NEGATIVE ACTION:
Applicant will not have permission to close the road for planned activities.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Devon Patel- Engineering Services, Sheriff - Patrol Division Commander, CHP
C. 2
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Approving & Authorize to fully close a portion of La Cima Road, on August 8, 2023 from 8:30 a.m. through 12:00 p.m., El
Sobrante area.
AGENDA ATTACHMENTS
Resolution No. 2023/504
MINUTES ATTACHMENTS
Signed: Resolution No.
2023/504
Recorded at the request of:Clerk of the Board
Return To:Public Works Department. Design/Construction Division
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:John Gioia, District I SupervisorCandace Andersen, District II SupervisorDiane Burgis, District III SupervisorKen Carlson, District IV
SupervisorFederal D. Glover, District V Supervisor
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/506
The Board of Supervisors RESOLVES that:
Owner (sole): Contra Costa County, 255 Glacier Drive, Martinez, CA 94553
Nature of Stated Owner: fee and/or easement
Project No.: 0662-6R4153, Federal Project No. ATPL-5928(151)
Project Name: Fred Jackson Way First Mile/Last Mile Connection Project
Date of Work Completion: November 11, 2022
Description : Contra Costa County on June 22, 2021 contracted with Ghilotti Bros., Inc. for the work generally consisting of
street improvements along Fred Jackson Way between Brookside Drive and Grove Avenue including constructing widened
sidewalks, bulb outs and storm drain modifications and installation of street trees and irrigation. Project also included pavement
grinding, HMA widening and overlay, and construction of HMA pedestrian path, all in accordance with the plans, drawings,
special provisions and/or specifications prepared by or for the Public Works Director and in accordance with the accepted bid
proposal. The project was located in the North Richmond area, with the Hartford Fire Insurance Company, as surety, for work to
be performed on the grounds of the County; and
The Public Works Director reports that said work has been inspected and complies with the approved plans, special provisions
and standard specifications and recommends its acceptance as complete as of November 11, 2022.
Identification of real property :
North Richmond area at:
Fred Jackson Way
Fees: none
Legal References : none
Comments: none
Contact: Adelina Huerta, 925.313.2305
I hereby certify that this is a true and correct copy of an action taken and
entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
RECOMMENDATION(S):
ADOPT Resolution No. 2023/506 accepting as complete the contracted work performed by Ghilotti Bros., Inc., for the Fred Jackson Way First
Mile/Last Mile Connection Project, as recommended by the Public Works Director, North Richmond area. County Project No. 0662-6R4153,
Federal Project No. ATPL-5928(151) (District I)
FISCAL IMPACT:
The Project was funded by 5% State Coastal Conservancy (SCC) Prop 1, 74% Active Transportation Program, 5% North Richmond Area of
Benefit, and 16% Transportation for Livable Communities.
BACKGROUND:
The Public Works Director reports that said work has been inspected and complies with the approved plans, special provisions and standard
specifications and recommends its acceptance as complete as of November 11, 2022.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Adelina Huerta, 925.313.2305
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 3
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Notice of Completion for the Fred Jackson Way First Mile/Last Mile Connection Project, North Richmond area.
CONSEQUENCE OF NEGATIVE ACTION:
The contractor will not be paid and acceptance notification will not be recorded.
AGENDA ATTACHMENTS
Resolution No. 2023/506
MINUTES ATTACHMENTS
Signed: Resolution No. 2023/506
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:5
John Gioia
Candace Andersen
Diane Burgis
Ken Carlson
Federal D. Glover
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/507
IN THE MATTER OF: Approving and authorizing the Public Works Director, or designee, to fully close a portion of Park
Avenue, on September 5, 2023 through September 7, 2023 from 8:00 a.m. through 5:00 p.m., for the purpose of utility pole
replacement, Richmond area. (District I)
RC23-23
NOW, THEREFORE, BE IT RESOLVED that permission is granted to Pacific Gas & Electric Company to fully close Park
Avenue, except for emergency traffic, local residents, US Postal Service and garbage trucks, on September 5, 2023 through
September 7, 2023 for the period of 8:00 a.m. through 5:00 p.m., subject to the following conditions:
1. Traffic will be detoured via roads identified in a traffic control plan, reviewed by the Public Works Department. Emergency
vehicles, residents within the event area and essential services will be allowed access as required.
2. All signing to be in accordance with the California Manual on Uniform Traffic Control Devices.
3. Pacific Gas & Electrics Company hall comply with the requirements of the Ordinance Code of Contra Costa County.
4. Provide the County with a Certificate of Insurance in the amount of $1,000,000.00 for Comprehensive General Public Liability
which names the County as an additional insured prior to permit issuance.
5. Obtain approval for the closure from the Sheriff’s Office, the California Highway Patrol and Fire District.
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Devon Patel- Engineering Services,
Sheriff - Patrol Division Commander, CHP
RECOMMENDATION(S):
ADOPT Resolution No. 2023/507 approving and authorizing the Public Works Director, or designee, to fully close a portion of Park Avenue, on
September 5, 2023 through September 7, 2023 from 8:00 a.m. through 5:00 p.m., for the purpose of utility pole replacement, Richmond area.
(District I)
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
Pacific Gas & Electric is requesting a road closure for a utility pole replacement. The closure is necessary to maintain traffic safety due to the
narrow roads. Pacific Gas & Electric Company shall follow guidelines set forth by the Public Works Department.
CONSEQUENCE OF NEGATIVE ACTION:
Applicant will be unable to close the road for planned activities.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Devon Patel- Engineering Services, Sheriff - Patrol Division Commander, CHP
C. 4
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Approve & Authorize to fully close a portion of Park Avenue, on September 5, 2023 through September 7, 2023, Richmond area.
AGENDA ATTACHMENTS
Resolution No. 2023/507
MINUTES ATTACHMENTS
Signed: Resolution No.
2023/507
Recorded at the request of:Clerk of the Board
Return To:Public Works Department. Design/Construction Division
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:John Gioia, District I SupervisorCandace Andersen, District II SupervisorDiane Burgis, District III SupervisorKen Carlson, District IV
SupervisorFederal D. Glover, District V Supervisor
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/509
The Board of Supervisors RESOLVES that:
Owner (sole): Contra Costa County, 255 Glacier Drive, Martinez, CA 94553
Nature of Stated Owner: fee and/or easement
Project No.: 0662-6R4119, Federal Project No. BRLS-5928(128)
Project Name: Marsh Drive Bridge Replacement Project
Date of Work Completion: June 30, 2023
Description : Contra Costa County on April 20, 2021 contracted with Bridgeway Civil Constructors, Inc. for the work generally
consisting of replacing the existing 10 span concrete slab bridge with a 5 span CIP/PS slab bridge. All supports utilized CIDH
concrete piles. The replacement was done utilizing staged construction. Approach roadway, rock slope protection, temporary
water diversion, and utility relocations were among other work items, all in accordance with the plans, drawings, special
provisions and/or specifications prepared by or for the Public Works Director and in accordance with the accepted bid proposal.
The project was located in the Concord and Pacheco areas, with the Berkely Insurance Company, as surety, for work to be
performed on the grounds of the County; and
The Public Works Director reports that said work has been inspected and complies with the approved plans, special provisions
and standard specifications and recommends its acceptance as complete as of June 30, 2023.
Identification of real property :
Concord and Pacheco areas at:
Marsh Drive
Fees: none
Legal References : none
Comments: none
Comments: none
Contact: Adelina Huerta, 925.313.2305
I hereby certify that this is a true and correct copy of an action taken and
entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
RECOMMENDATION(S):
ADOPT Resolution No. 2023/509 accepting as complete the contracted work performed by Bridgeway Civil Constructors, Inc., for the Marsh
Drive Bridge Replacement Project, as recommended by the Public Works Director, Concord and Pacheco areas. County Project No.
0662-6R4119, Federal Project No. BRLS-5928(128) (District IV, V)
FISCAL IMPACT:
The Project was funded by 88.5% Federal Highway Bridge Program Funds and 11.5% Local Road Funds.
BACKGROUND:
The Public Works Director reports that said work has been inspected and complies with the approved plans, special provisions and standard
specifications and recommends its acceptance as complete as of June 30, 2023.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Adelina Huerta, 925.313.2305
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 5
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Notice of Completion for the Marsh Drive Bridge Replacement Project, Concord and Pacheco areas.
CONSEQUENCE OF NEGATIVE ACTION:
The contractor will not be paid and acceptance notification will not be recorded.
AGENDA ATTACHMENTS
Resolution No. 2023/509
MINUTES ATTACHMENTS
Signed: Resolution No. 2023/509
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:5
John Gioia
Candace Andersen
Diane Burgis
Ken Carlson
Federal D. Glover
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/510
IN THE MATTER OF: Approving and Authorizing the Public Works Director, or designee, to fully close all of Camelia Lane,
on August 19, 2023, from 12:00 p.m. through 8:00 p.m., for the purpose of a neighborhood block party, Walnut Creek area.
(District II)
RC23-27
NOW, THEREFORE, BE IT RESOLVED that permission is granted to Parkmead Community Association to fully close Camelia
Lane, except for emergency traffic, local residents, US Postal Service and garbage trucks, on August 19, 2023, for the period of
12:00 p.m. through 8:00 p.m., subject to the following conditions:
1. Traffic will be detoured via neighboring street(s) per the traffic control plan reviewed by Public Works. Emergency vehicles,
residents within the event area and essential services will be allowed access as required.
2. All signing to be in accordance with the California Manual on Uniform Traffic Control Devices.
3. Parkmead Community Association shall comply with the requirements of the Ordinance Code of Contra Costa County.
4. Provide the County with a Certificate of Insurance in the amount of $1,000,000.00 for Comprehensive General Public Liability
which names the County as an additional insured prior to permit issuance.
5. Obtain approval for the closure from the Sheriff’s Department, the California Highway Patrol and the Fire District.
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Devon Patel- Engineering Services,
CHP, Sheriff - Patrol Division Commander
RECOMMENDATION(S):
ADOPT Resolution No. 2023/510 approving and authorizing the Public Works Director, or designee, to fully close all of Camelia Lane, on
August 19, 2023 from 12:00 p.m. through 8:00 p.m., for the purpose of a neighborhood block party, Walnut Creek area. (District II)
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
The Parkmead Community Association is requesting that Camelia Lane be closed on Saturday, August 19, 2023 from 12:00 p.m. through 8:00
p.m., for the purpose of an annual neighborhood block party.
CONSEQUENCE OF NEGATIVE ACTION:
Applicant will be unable to close the road for planned activities.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Devon Patel- Engineering Services, CHP, Sheriff - Patrol Division Commander
C. 6
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Approve & Authorize to fully close all of Camelia Lane, on August 19, 2023, Walnut Creek area.
AGENDA ATTACHMENTS
Resolution No. 2023/510
MINUTES ATTACHMENTS
Signed: Resolution No.
2023/510
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:5
John Gioia
Candace Andersen
Diane Burgis
Ken Carlson
Federal D. Glover
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/514
IN THE MATTER OF: ratifying the prior decision of the Public Works Director, or designee, to fully close a portion of Midhill
Road, on July 17, 2023 through July 21, 2023 from 8:00 a.m. through 3:00 p.m., for the purpose of connecting into existing
water main for new Subdivision development, abandonment of two services, and relocation of existing water meter boxes,
Martinez area. (District V)
RC23-24
NOW, THEREFORE, BE IT RESOLVED that permission is granted to Contra Costa County Water District to fully close a
portion of Midhill Road, except for emergency traffic, local residents, US Postal Service and garbage trucks, on July 17, 2023
through July 21, 2023, for the period of 8:00 a.m. through 3:00 p.m., subject to the following conditions:
1. Traffic will be detoured via roads identified in a traffic control plan, reviewed by the Public Works Department. Emergency
vehicles, residents within the event area and essential services will be allowed access as required.
2. All signing to be in accordance with the California Manual on Uniform Traffic Control Devices.
3. Contra Costa Water District shall comply with the requirements of the Ordinance Code of Contra Costa County.
4. Provide the County with a Certificate of Insurance in the amount of $1,000,000.00 for Comprehensive General Public Liability
which names the County as an additional insured prior to permit issuance.
5. Obtain approval for the closure from the Sheriff’s Department, the California Highway Patrol and the Fire District.
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Marke Smith - Engineering Services,
CHP, Sheriff - Patrol Division Commander
RECOMMENDATION(S):
ADOPT Resolution No. 2023/514 ratifying the prior decision of the Public Works Director, or designee, to fully close a portion of Midhill Road,
on July 17, 2023 through July 21, 2023 from 8:00 a.m. through 3:00 p.m., for the purpose of connecting into existing water main for new
Subdivision development, abandonment of two services, and relocation of existing water meter boxes, Martinez area. (District V)
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
Contra Costa County Water District is requesting a road closure for the purpose of connecting into existing water main for new Subdivision
development, abandonment of two services, and relocation of existing water meter boxes. Contra Costa County Water District shall follow
guidelines set forth by the Public Works Department.
CONSEQUENCE OF NEGATIVE ACTION:
Applicant will not have Board approval for completed road closure.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Bob Hendry (925) 374-2136
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Larry Gossett- Engineering Services, Kellen O'Connor - Engineering Services, Bob Hendry -Engineering Services, Marke Smith - Engineering Services, CHP, Sheriff - Patrol Division Commander
C. 7
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Ratify the prior decision to close a portion of Midhill Road, on July 17, 2023 through July 21, 2023, Martinez area.
AGENDA ATTACHMENTS
Resolution No. 2023/514
MINUTES ATTACHMENTS
Signed: Resolution No.
2023/514
\\pw-data\grpdata\engsvc\ENVIRO\Maintenance\Pinole & Rodeo Creeks Erosion Repair (WO#9N03, 9N04)\CEQA\Rodeo NOE\Rodeo NOE (Final).docx
Revised 2018
CALIFORNIA ENVIRONMENTAL QUALITY ACT
Notice of Exemption
To: Office of Planning and Research
P.O. Box 3044, Room 113
Sacramento, CA 95812-3044
From: Contra Costa County
Department of Conservation and
Development
30 Muir Road
Martinez, CA 94553
County Clerk, County of Contra Costa
Project Title: Rodeo Creek Bank Erosion Repair, Project #: WO9N04, CP#: 21-35
Project Applicant: Contra Costa County Public Works Dept., 255 Glacier Drive, Martinez CA 94553
Main: (925) 313-2000, Contact: Alex Nattkemper, (925) 313-2364
Project Location: 4th and 7th Streets at Vaqueros Avenue, unincorporated Rodeo, Contra Costa County,
APNs: 357-151-XXX, 357-140-XXX, 357-120-XXX, 357-161-001, 357-161-002, 357-161-013, 357-132-
017, 357-132-019
Lead Agency: Department of Conservation and Development, 30 Muir Road, Martinez, CA 94553
Main: (925) 655-2705, Contact: Syd Sotoodeh (925) 655-2877
Project Description: The purpose of the project is to repair two bank failures along the west side of
Rodeo Creek at 4th and 7th Streets and to remove accumulated sediment within the channel adjacent to
the 7th Street bank failure and under the 7th Street bridge. The 4th Street bank failure is approximately 30
feet long and 15 feet wide. The 7th Street bank failure, approximately three blocks to the south, is
approximately 50 feet long by 15 feet wide. At each site, the project consists of removing the failed bank
material within the eroded area by excavating a keyway trench at the toe of the embankment with
intermittent benches as the excavation progresses up slope. The bank will then be reconstructed by
backfilling with suitable material. Rock slope protection will be placed to protect against erosion; the rock
voids will be filled with native soil and a native seed mix. The adjacent access road and trail will be
repaved. A temporary water diversion system will be used to dewater the work area. Construction depths
will vary among project elements; the maximum depth of excavation will be approximately 5 feet for
installation of the keyway. The 4th Street repair will extend approximately 70 feet long and the 7th Street
repair will extend approximately 60 feet long in order to transition the bank failure repair area to the
adjacent channel slopes. At the 7th Street repair site, a layer of deposited sediment in the streambed will
be removed adjacent to the bank failure and under the 7th Street bridge to restore drainage capacity.
Therefore, including sediment removal activities, the entire work limit along the 7th Street site is
approximately 200 feet long. The existing curb, guardrail, and fence along the site will be removed and
replaced. Tree and vegetation trimming and removal will be necessary to accommodate the project. Real
Estate transactions, including temporary construction easements, will be necessary. Construction is
anticipated to occur in 2024. Work will take place during the dry season and is anticipated to be
completed in approximately 35 working days. The adjacent trails will be closed to the public during the
entire period of construction. Temporary traffic control will be required. Appropriate best management
practices for water pollution control will be implemented to protect the creek. Applicable regulatory
permits will be obtained before construction.
Exempt Status:
Ministerial Project (Sec. 21080[b][1]; 15268) Categorical Exemption (Sec. 15301[d])
Declared Emergency (Sec. 21080[b][3]; 15269[a]) General Rule of Applicability (Sec. 15061[b][3])
Emergency Project (Sec. 21080[b][4]; 15269[b][c]) Other Statutory Exemption (Sec. )
Reasons why project is exempt: The activity consists of the repair of a damaged portion of an
existing flood control facility to meet current standards of public health and safety involving no
expansion of existing use, pursuant to Article 19, Section 15301(d) of the CEQA Statute and
Guidelines.
\\pw-data\grpdata\engsvc\ENVIRO\Maintenance\Pinole & Rodeo Creeks Erosion Repair (WO#9N03, 9N04)\CEQA\Rodeo NOE\Rodeo NOE (Final).docx
Revised 2018
If filed by applicant:
1. Attach certified document of exemption finding.
2. Has a Notice of Exemption been filed by the public agency approving the
project?
Yes No
Signature: Date: _____________ Title:
Contra Costa County Department of Conservation and Development
Signed by Lead Agency Signed by Applicant
AFFIDAVIT OF FILING AND POSTING
I declare that on I received and posted this notice as required by
California Public Resources Code Section 21152(c). Said notice will remain posted for 30
days from the filing date.
Signature Title
Applicant Department of Fish and Wildlife Fees Due
Public Works Department De Minimis Finding - $0
255 Glacier Drive County Clerk - $50
Martinez, CA 94553 Conservation and Development - $25
Attn: Alex Nattkemper
Environmental Services Division
Phone: (925) 313-2364
Total Due: $75 Receipt #:
July 3, 2023 Senior Planner
Richmond
AntiochConcord Oakley
Hercules
Danville
PittsburgPinole
Orinda
San Ramon
Lafayette Waln ut Creek
Martinez
Brentwood
Moraga
Pleasant Hill ClaytonEl Cerrito
San Pablo
Rodeo
/Project
Locations
Contra Costa CountyCalifornia
Figure 1010205Miles
Rodeo Creek Bank Erosion Repair
)
)
§¨¦80
W
i
l
l
o
w
A
v
eParker AveSan Pablo AveSan Pablo Ave 4
Hercules
Rodeo
4th St
7th St
Ro
d
e
o
C
r
e
e
k
Rodeo Creek Bank Erosion Repair
Figure 2010.5 Miles
¯Project Locations
)4th Street
)7th Street
Vaqueros Ave3rd St
Parker AveInvestment St
4th St
Court StRailroad AveDrivewayRodeo CreekRodeo Creek Bank Erosion Repair (4th Street)
Figure 30200100Feet
¯Anticipated Project AreaAnticipated Access RouteAnticipated Staging Area
7th St Vaqueros AveRodeo CreekRodeo Creek Bank Erosion Repair (7th Street)
Figure 40200100Feet
¯Anticipated Project AreaAnticipated Staging Area
RECOMMENDATION(S):
APPROVE the Rodeo Creek Bank Erosion Repair Project (Project) and AUTHORIZE the Chief Engineer, or designee, to advertise the Project,
Rodeo area. [County Project No. WO9N04, DCD-CP# 21-35] (District V)
DETERMINE the Project is a California Environmental Quality Act (CEQA), Class 1 Categorical Exemption, pursuant to Article 19, Section
15301(d) of the CEQA Guidelines, and
DIRECT the Director of Department of Conservation and Development (DCD), or designee, to file a Notice of Exemption (NOE) with the
County Clerk, and
AUTHORIZE the Chief Engineer, or designee, to arrange for payment of a $25 fee to DCD for processing, and a $50 fee to the County Clerk
for filing the NOE.
FISCAL IMPACT:
Estimated Project cost: $900,000. 100% Flood Control District Fund 250500 funds.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Alex Nattkemper, (925) 313-2364
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 8
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:APPROVE the Rodeo Creek Bank Erosion Repair Project and take related actions under CEQA, Rodeo area
BACKGROUND:
The purpose of the project is to repair two bank failures along the west side of Rodeo Creek at 4th and 7th Streets and to remove
accumulated sediment within the channel adjacent to the 7th Street bank failure and under the 7th Street bridge to restore drainage capacity.
At each site, the project consists of removing the failed bank material within the eroded area by excavating a keyway trench at the toe of the
embankment, with intermittent benches as the excavation progresses up slope. The bank will then be reconstructed by backfilling with
suitable material to protect against erosion and prevent property damage.
CONSEQUENCE OF NEGATIVE ACTION:
Delay in approving the project may result in a delay of design, construction, and may jeopardize funding. Erosion will worsen at the project
site, which might damage nearby properties.
ATTACHMENTS
Notice of Exemption
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Director of Airports, or designee, to execute an Agreement for Maintenance of Property Improvements
(Property Maintenance Agreement) with the City of Concord for the development of a self-storage facility located at 4900 Marsh Drive,
Assessor’s Parcel Number 125-210-012, subject to approval by the County Administrator and subject to approval as to form by County Counsel.
AUTHORIZE the recordation of the executed Property Maintenance Agreement against Assessor’s Parcel Number 125-210-012.
FISCAL IMPACT:
There is no negative impact on the General Fund or the Airport Enterprise Fund. The Property Maintenance Agreement places all of the
property improvements maintenance obligations on the County’s lessee/site developer (Buchanan Field Self Storage, LP) for the entirety of the
lease term.
BACKGROUND:
On December 6, 2016, the Board adopted Resolution No. 2016/651, authorizing
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Greg Baer, 925-681-4200
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 9
To:Board of Supervisors
From:Greg Baer, Director of Airports
Date:August 1, 2023
Contra
Costa
County
Subject:Property Improvements Maintenance Agreement with the City of Concord
BACKGROUND: (CONT'D)
the County Administrator to execute a Memorandum of Understanding (MOU) with the City of Concord for property owned by the County
(Airport), located at 4900 Marsh Drive (Property).
Because a portion of the property is located within unincorporated Contra Costa County, and a portion is located within the city limits of the
City of Concord, a MOU was needed to memorialize, (i) how property and sales tax would be allocated between the two entities, and (ii) which
entity would be responsible for processing development applications. Under the terms of the MOU, the City is responsible for processing
development applications, and is the Lead Agency under the California Environmental Quality Act (CEQA) for any proposed developments.
After the completion of a competitive solicitation process for the ability to develop the property, the Board authorized staff in June of 2018 to
negotiate a ground lease, along with development terms with the highest ranked respondent.
On October 6, 2021, the City of Concord approved Resolution No. 21-10PC for the construction of a self-storage facility on the Property,
subject to 122 Conditions of Approval (Conditions). Additionally, Resolution No. 21-10PC, determined that the proposed project is
categorically exempt pursuant to CEQA Guidelines section 15332 (In-Fill Development Projects). The City’s Conditions include a requirement
to enter into the City’s Property Maintenance Agreement to ensure on-going repair, replacement and maintenance of all exterior improvements
including buildings, parking areas, private roads, walkways, landscaping, irrigation, signs, fences, walls, and other improvements, prior to the
issuance of grading or building permits.
On February 1, 2022, the Board authorized a 50-year ground lease with Buchanan Field Self Storage, LP (Lessee) for the lease and
development of a self-storage facility at the Property. As required by the City’s Conditions, the exterior property maintenance obligations are
identified within a Property Maintenance Agreement, executed by the property owner, and recorded on the property. Even though the property is
owned by the County, the requirement to maintain the exterior property improvements is an obligation of the Lessee as identified within the
lease and the Property Maintenance Agreement. However, to ensure long-term compliance if the lessee changes and/or the property reverts back
to the County at the end of the 50-year lease term, the County needs to be a party to the Property Maintenance Agreement that will be recorded
against the Property.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to execute the Property Maintenance Agreement would result in the City of Concord declining to provide a building permit for the
self-storage project.
RECOMMENDATION(S):
DENY the claims filed by Sprint Communications Company, L.P.; Sprint Spectrum, L.P.; AT&T Corp; and AT&T Mobility LLC, in the total
amount of $982,807.22, plus interest, in unitary property taxes paid for tax year 2019/20.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
Sprint Communications Company, L.P.; Sprint Spectrum, L.P.; AT&T Corp; and AT&T Mobility LLC (collectively, “Claimants”) have filed
claims for refund of property taxes against the County and a number of other counties, essentially alleging that the statutory formula used to
calculate their property tax rate violates the California Constitution.
In January 2023, Sprint Communications Company, L.P. submitted a claim to the County in the amount of $10,751.46; Sprint Spectrum, L.P.
submitted a claim in the amount of $188,942.76; AT&T Corp submitted a claim in the amount of 45,544.00; and AT&T Mobility LLC
submitted a claim in the amount of $737,569.00. [The claims are provided in Attachments A-D.] The claims, in the collective amount of
$982,807.22, are for property taxes paid for tax year 2019/20. Claimants request interest on the requested refund amounts.
Some of these claimants have submitted refund claims for prior years based on the same allegation, which the County has denied. Other
counties that have received similar refund claims from these claimants appear to have uniformly denied the claims. Santa Clara County recently
prevailed before the Court of Appeal on the basis that the statutory tax rate imposed on property owned by these entities does not violate the
California Constitution.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Rebecca Hooley, Assistant County Counsel, (925)
655-2200
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of
Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Rebecca Hooley, Assistant County Counsel, Laura Strobel, Senior Deputy County Administrator, Robert Campbell, Auditor-Controller
C. 10
To:Board of Supervisors
From:Thomas L. Geiger, County Counsel
Date:August 1, 2023
Contra
Costa
County
Subject:Deny claims filed for unitary property taxes paid for tax year 2019/20
BACKGROUND: (CONT'D)
ANALYSIS:
Under the California Constitution, certain property owned or used by utilities and telecommunication companies, among others, is annually
assessed by the State Board of Equalization ("BOE"). (Cal. Const., article XIII, § 19.) The amount of such "unitary property" assessments
attributed to the County by the BOE are then taxed by the County in accordance with a statutory formula. (See Rev. & Tax. Code, § 100.)
The Auditor-Controller uses the amount of unitary property assessments annually provided by the BOE to calculate the amount of taxes to
be levied on these properties in accordance with a formula mandated by state law (Rev. & Tax. Code, § 100). Based on this formula, the
unitary tax rate for 2019/20 is 1.6865%. The Auditor-Controller has confirmed that the rate was correctly calculated pursuant to the State
law, and the Office of the State Controller has deemed it correct.
Claimants argue that they are entitled to a partial refund of taxes on the grounds that they were illegally levied because the formula used to
calculate the rate is unconstitutional. However, the County is given no discretion on its calculation of the unitary tax rate; it is a mandated
formula set by the State. A recent decision from the California Court of Appeals has affirmed the constitutionality of the rate. (County of
Santa Clara v. Sup. Ct. (2023) 87 Cal.App.5th 347.) For these reasons, the claims should be denied.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to take the recommended action would result in interest continuing to accrue on a potential court-ordered refund of property taxes.
ATTACHMENTS
Attachment A - Claim of Sprint Communications Company, L.P.
Attachment B - Claim of Sprint Sprectrum, L.P.
Attachment C - Claim of AT&T Corp
Attachment D - AT&T Mobility LLC
RECOMMENDATION(S):
DENY the claims filed by AT&T Mobility LLC and AT&T Corp, in the total amount of $1,087,684.00, plus interest, in unitary property taxes
paid for tax year 2020/21.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
AT&T Mobility LLC and AT&T Corp (collectively, “Claimants”) have filed claims for refund of property taxes against the County and a
number of other counties, essentially alleging that the statutory formula used to calculate their property tax rate violates the California
Constitution.
In January 2023, AT&T Mobility LLC submitted a claim to the County in the amount of $1,027,398.00, and AT&T Corp. submitted a claim in
the amount of $60,286.00 [The claims are provided in Attachments A-B.] The claims, in the collective amount of $1,087,684.00, are for
property taxes paid for tax year 2020/21. Claimants request interest on the requested refund amounts.
Some of these claimants have submitted refund claims for prior years based on the same allegation, which the County has denied. Other
counties that have received similar refund claims from these claimants appear to have uniformly denied the claims. Santa Clara County recently
prevailed before the Court of Appeal on the basis that the statutory tax rate imposed on property owned by these entities does not violate the
California Constitution.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Rebecca Hooley, Assistant County Counsel, (925)
655-2200
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of
Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: Rebecca Hooley, Assistant County Counsel, Laura Strobel, Senior Deputy County Administrator, Robert Campbell, Auditor-Controller
C. 11
To:Board of Supervisors
From:Thomas L. Geiger, County Counsel
Date:August 1, 2023
Contra
Costa
County
Subject:Deny claims filed for unitary property taxes paid for tax year 2020/21
BACKGROUND: (CONT'D)
ANALYSIS:
Under the California Constitution, certain property owned or used by utilities and telecommunication companies, among others, is annually
assessed by the State Board of Equalization ("BOE"). (Cal. Const., article XIII, § 19.) The amount of such "unitary property" assessments
attributed to the County by the BOE are then taxed by the County in accordance with a statutory formula. (See Rev. & Tax. Code, § 100.)
The Auditor-Controller uses the amount of unitary property assessments annually provided by the BOE to calculate the amount of taxes to
be levied on these properties in accordance with a formula mandated by state law (Rev. & Tax. Code, § 100). Based on this formula, the
unitary tax rate for 2020/21 is 1.8320%. The Auditor-Controller has confirmed that the rate was correctly calculated pursuant to the State
law, and the Office of the State Controller has deemed it correct.
Claimants argue that they are entitled to a partial refund of taxes on the grounds that they were illegally levied because the formula used to
calculate the rate is unconstitutional. However, the County is given no discretion on its calculation of the unitary tax rate; it is a mandated
formula set by the State. A recent decision from the California Court of Appeals has affirmed the constitutionality of the rate. (County of
Santa Clara v. Sup. Ct. (2023) 87 Cal.App.5th 347.) For these reasons, the claims should be denied.
ATTACHMENTS
Attachment A - Claim of AT&T Mobility LLC
Attachment B - Claim of AT&T Corp
RECOMMENDATION(S):
RECEIVE this report concerning the final settlement of Howard Hendry and AUTHORIZE payment from the Workers' Compensation Internal
Service Fund in an amount not to exceed $103,000.
FISCAL IMPACT:
Workers' Compensation Internal Service Fund payment of $103,000.
BACKGROUND:
Attorney Christian P. Kerry, defense counsel for the County, has advised the County Administrator that within authorization an agreement has
been reached settling the workers' compensation claims of Howard Hendry v. Contra Costa County. The Board's July 11, 2023 closed session
vote was: Supervisors Gioia, Andersen, Burgis, Carlson and Glover - Yes. This action is taken so that the terms of this final settlement and the
earlier July 11, 2023 closed session vote of this Board authorizing its negotiated settlement are known publicly.
CONSEQUENCE OF NEGATIVE ACTION:
Case will not be settled.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Karen Caoile, 925-335-1400
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 12
To:Board of Supervisors
From:Karen Caoile, Director of Risk Management
Date:August 1, 2023
Contra
Costa
County
Subject:Final Settlement of Claim, Howard Hendry vs. Contra Costa County
RECOMMENDATION(S):
RECEIVE this report concerning the final settlement of Arianne Burns and AUTHORIZE payment from the Workers' Compensation Internal
Service Fund in an amount not to exceed $212,500.
FISCAL IMPACT:
Workers' Compensation Internal Service Fund payment of $212,500.
BACKGROUND:
Attorney Leslie A. Leyton, defense counsel for the County, has advised the County Administrator that within authorization, an agreement has
been reached settling the workers' compensation claim of Arianne Burns v. Contra Costa County. The Board's July 11, 2023, closed session
vote was: Supervisors Gioia, Andersen, Burgis, Carlson and Glover - Yes. This action is taken so that the terms of this final settlement and the
earlier July 11, 2023, closed session vote of this Board authorizing its negotiated settlement are known publicly.
CONSEQUENCE OF NEGATIVE ACTION:
Case will not be settled.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Karen Caoile, 925-335-1400
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 13
To:Board of Supervisors
From:Karen Caoile, Director of Risk Management
Date:August 1, 2023
Contra
Costa
County
Subject:Final Settlement of Claim, Arianne Burns vs. Contra Costa County
RECOMMENDATION(S):
DENY claims filed by CSAA insurance, for Juanita Tenorio Garza, Jose Abel Cardona-Medina, Deaundre Faby, Ashley Erin McDonald.
DENY amended claim flied by Allstate Northbrook for M. Bliss. DENY late claim filed by Mario Torres (7).
FISCAL IMPACT:
No fiscal impact.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Risk Management
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 14
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:Claims
BACKGROUND: (CONT'D)
CSAA Insurance for Juanita Tenorio Garza: Subrogation claim for damage to vehicle in the amount of $18,404.87.
Jose Abel Cardona-Medina: Property claim for missing personal items in the amount of $1,149.09.
Deaundre Faby: Personal injury claim for trip and fall in the amount of $25,000.
Ashley Erin McDonald: Personal injury claim related to dangerous condition in the amount of $100,000,000.
Allstate Northbrook for M. Bliss: Amended subrogation claim for damage to vehicle in the amount of $8,270.97.
Mario Torres: Applications (7) to the Board of Supervisors to accept late claims related to arrest and prosecution.
CONSEQUENCE OF NEGATIVE ACTION:
Not acting on the claims could extend the claimants time limits to file actions against the County.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the County Counsel to negotiate and execute an agreement with Debtors Paul G. and Tamara L. Attard to accept
payment of $23,114 to the County, in monthly installments, as full satisfaction of a 2013 judgment, provided that the payment is made under a
confirmed plan in U.S. Bankruptcy Court, Northern District of California, Case No. 19-42108.
FISCAL IMPACT:
The County would be paid $23,114, in monthly installments, in full satisfaction of a 2013 judgment, but would not collect accrued interest on
the judgment.
BACKGROUND:
On June 7, 2010, Paul G. and Tamara L. Attard filed a petition for writ of mandate and complaint for damages against the County and the
Board of Supervisors in Contra Costa County Superior Court (Case No. N10-0835). The case concerned building permits issued by the County
for development on two properties, one at 21 Old Tunnel Road and the other at 1000 Fish Ranch Road, both in the Orinda area of
unincorporated Contra Costa County, near the Caldecott Tunnel. The County
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Linda Wilcox, 925 655-2241
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 15
To:Board of Supervisors
From:Thomas L. Geiger, County Counsel
Date:August 1, 2023
Contra
Costa
County
Subject:APPROVE and AUTHORIZE the County Counsel to negotiate and execute an agreement with Debtors Paul G. and Tamara L.
Attard to accept payment of $23,114
BACKGROUND: (CONT'D)
prevailed in the litigation, and on September 6, 2013, a judgment was entered against the Attards in the amount of $23,113.77, for costs incurred
by the County. The Attards appealed and lost. To date, the Attards have not paid the judgment. Currently, the County is barred from taking
action to enforce the judgment under an automatic stay that took effect on September 17, 2019, when the Attards filed a voluntary petition for
protection under Chapter 12 of the Bankruptcy Code in the U.S. Bankruptcy Court, Northern District of California, Oakland Division (Case No.
19-42108).
On September 28, 2021, the Bankruptcy Court issued an order confirming a Chapter 12 Plan in the Attards’ case. The confirmed plan sets forth
a schedule for payments of debts owed to creditors of the Attards who filed claims. Under the confirmed plan, payments must be made over a
period of 60 months, ending on October 20, 2026, in monthly installments. The plan does not provide for any payment of the County’s
judgment, however, because the Attards did not list the County as one of its creditors; as a result of not being listed, the County did not receive
notice of the case in time to file a claim.
If a judgment is unpaid, it expires after 10 years unless the judgment creditor renews the judgment with the court. In the course of efforts to
renew the County’s 2013 judgment, the County learned of the Attards’ bankruptcy case. The Attards now propose to satisfy the County’s
judgment voluntarily, by paying the original amount of the judgment, without any interest, through monthly installment payments by the
bankruptcy trustee, as part of the confirmed plan. By statute, interest on a judgment accrues at the annual rate of 10 percent. Under this proposal,
the County would not collect approximately $37,760 in interest, but would potentially incur savings in the form of avoided costs of
enforcement and future renewals of the judgment.
The proposal would require that the Attards, by and through their attorney, file a late claim on the County’s behalf, and that the Bankruptcy
Court approve the compromise of the County’s claim and modification of the confirmed plan to include a requirement that the compromise
amount of $23,114 be paid in full to the County by the end of the confirmed plan. If any of these conditions were not satisfied, the County
would have the right to try and collect the remaining balance of the judgment, including interest, once the bankruptcy case is over.
The Department of Conservation and Development has reviewed the proposal and concurs with the recommendation to accept payment of
$23,114.
CONSEQUENCE OF NEGATIVE ACTION:
The County would remain barred from enforcing the judgment until termination of the automatic stay in Case No. 19-42108.
In the matter of:Resolution No. 2023/513
Proclamation Recognizing Dr. Carol Weyland Conner’s Humanitarian Contributions to the County of Contra Costa
in 2013, Dr. Carol Weyland Conner founded White Pony Express, the volunteer-powered nonprofit which
delivers fresh, surplus food gathered from supermarkets and restaurants to hungry neighbors throughout the
county; and
WHEREAS, Dr. Conner believed, “There is a simple solution that can end the problems of hunger and
marginalization for good—a new paradigm: voluntary shared abundance. In this model of life, responsibility for
helping the family of man is assumed by everyone, or in the phrase White Pony Express uses, ‘all of us
taking care of all of us!’”; and
WHEREAS, since its founding, White Pony Express has rescued and delivered more than 24 million pounds
of nutritious food—equal to 20 million meals—to food insecure communities in Contra Costa County and
has distributed more than 1 million items of new clothing and emergency supplies, all free of charge; and
WHEREAS, every week, White Pony Express delivers fresh groceries and nutritious meals to 14 schools in
Contra Costa County where 80% of children are on free or reduced-cost lunch programs; and
WHEREAS, to foster self-worth in underserved children, Dr. Conner founded the nonprofit Following
Francis, which has staged festive outdoor fairs, musical plays, and other activities for nearly 15,000 children
in the East Bay, Contra Costa County, and throughout the nation and has distributed new clothing,
groceries, holiday gift baskets, and cash gifts to hundreds of Contra Costa County residents in need; and
WHEREAS, Dr. Conner was the director of Sufism Reoriented, an American spiritual school founded by Meher
Baba that honors all spiritual traditions and the essential unity of all life; and
WHEREAS, during the pandemic, volunteers of White Pony Express and Following Francis participated in a
project initiated by Dr. Conner which involved distributing hundreds of thousands of dollars in cash gifts of
$1,200 apiece to county residents, identified by community organizations as being in dire need.
that the Board of Supervisors of Contra Costa County hereby recognizes the impact of Dr. Conner’s contributions and
humanitarian efforts to serve underserved Contra Costa residents. Moreover, we are deeply grateful for her compassionate heart,
dedicated work, and exceptional leadership. Her legacy will live on through her nonprofits which serve food, clothing, and
beautify neighborhoods throughout the country.
___________________
JOHN GIOIA
Chair, District I Supervisor
______________________________________
CANDACE ANDERSEN DIANE BURGIS
District II Supervisor District III Supervisor
______________________________________
KEN CARLSON FEDERAL D. GLOVER
District IV Supervisor District V Supervisor
I hereby certify that this is a true and correct copy of an action taken
and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator
By: ____________________________________, Deputy
By: ____________________________________, Deputy
RECOMMENDATION(S):
Proclamation Recognizing Dr. Carol Weyland Conner’s Humanitarian Contributions to the County of Contra
Costa
FISCAL IMPACT:
None.
BACKGROUND:
White Pony Express was founded by Dr. Carol Weyland Conner in September 2013.
Dr. Weyland Conner was bothered by the reality that thousands of people go without food every day and that many more had
inadequate, unhealthy diets in a county where there is plenty. At the same time, due to fabricated sell by dates, excess inventory, or just
poor presentation, grocery stores, retailers, food producers, and restaurants trash thousands of pounds of high-quality, fresh food each
day.
The Food Rescue Program, which Dr. Weyland Conner established, delivers surplus food to charities that assist the poor. WPE quickly grew
from its beginnings as an initiative of the nearby Sufism Reoriented faith-based organization. With the intention of improving lives through a
wide-ranging community initiative,
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Jennifer Quallick, (925) 655-2300
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 16
To:Board of Supervisors
From:Candace Andersen, District II Supervisor
Date:August 1, 2023
Contra
Costa
County
Subject:Proclamation Recognizing Dr. Carol Weyland Conner’s Humanitarian Contributions to the County of Contra Costa
BACKGROUND: (CONT'D)
we incorporated as an independent nonprofit public benefit 501(c)(3) corporation in March 2014 and added the White Pony General Store.
Today, White Pony Express has delivered over 1.7 million articles of clothes, books, educational toys, and emergency supplies in addition
to saving over 22 million pounds of food, or the equivalent of 18 million meals.
CONSEQUENCE OF NEGATIVE ACTION:
None.
CHILDREN'S IMPACT STATEMENT:
None.
AGENDA ATTACHMENTS
Resolution 2023/513
MINUTES ATTACHMENTS
Signed Resolution No. 2023/513
Title 4 - HEALTH AND SAFETY
Division 42 - DISASTER
Chapter 42-4 OFFICIAL SUCCESSORS
Contra Costa County, California, Ordinance Code Created: 2022-08-27 19:43:51 [EST]
(Supp. No. 96, Update 3)
Page 1 of 2
Chapter 42-4 CONTINUITY OF GOVERNMENT
42-4.002 Definitions.
“Unavailable” has the meaning set forth in Government Code section 8636.
(Ords. 2023-15 §12; 1880; 1685: prior code § 3110.)
42-4.004 Appointments for succession.
(a) The board of supervisors shall appoint three standby officers (designated No. 1, No. 2, and No. 3) for each of
the five members of the board of supervisors. These appointments shall be updated annually.
(b) If the chair of the board of supervisors becomes unavailable, the duties of the chair do not pass to the standby
officer for that supervisor, but pass to the vice-chair of the board. If the chair and vice-chair both become
unavailable, the duties of the chair pass to the remaining elected board member with the longest seniority on
the board. If no elected board member is available, the duties of the chair pass to the standby officer who is
chosen as chair by the standby board of supervisors.
(Ords. 2023-15 §12; 1880; 1685: prior code § 3111.)
42-4.006 Procedures and duties.
(a) The board of supervisors shall examine, investigate, remove, and replace standby officers in
accordance with Government Code Sections 8638, 8639, and 8640. The board chair, or the vice-chair
in the chair’s absence, shall administer the oath required by Government Code Section 8640.
(b) The board shall file with the Secretary of State a copy of its action appointing, removing, or
replacing any standby officers.
(c) Standby officers shall have the duties prescribed in Government Code Section 8641.
(d) The county clerk shall provide each standby officer with a copy of Government Code Title 2, Division 1,
Chapter 7, Article 15, Sections 8635 through 8644, inclusive, and of Sections 42-4.002 through 42-
4.010, inclusive, of this code.
(Ords. 2023-15 §12; 1880; 1685: prior code § 3112.)
42-4.008 Temporary appointments.
If all members of the board of supervisors, including all standby members, become unavailable, temporary
officers shall be appointed to serve until a regular member or a standby member becomes available or until
the election or appointment of a new regular or standby member.
Temporary officers shall be appointed pursuant to Government Code section 8644 as follows:
(a) By the chair of the board of supervisors of any other county within 150 miles of this county, beginning with
the nearest and most populated county and going to the farthest and least populated; and if that person is
unavailable,
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Page 2 of 2
(b) By the mayor of any city within 150 miles of this county, beginning with the nearest and most populated city
and going to the farthest and least populated.
(Ords. 2023-15 §12; 1880; 1685: prior code § 3113.)
42-4.010 Filling and review of appointments.
(a) At its second regular meeting in March of each year, or as soon thereafter as practicable, the board of
supervisors shall review the status of all standby appointments. The board shall inquire whether three
standbys for each member of the board of supervisors are available. Vacancies for standbys shall be filled
in accordance with Government Code Sections 8638, 8639, and 8640.
(b) At the same meeting the board shall review its designation by resolution of an alternative temporary
county seat pursuant to Government Code Section 23600. (Ords. 2023-15 §12; 1880; 1685: prior code §
3114.)
(Ord. 1880: Ord. 1685: prior code § 3114).
Title 4 - HEALTH AND SAFETY
Division 42 - DISASTER
Chapter 42-2 DISASTER COUNCIL AND EMERGENCY SERVICES
Contra Costa County, California, Ordinance Code Created: 2022-08-27 19:43:51 [EST]
(Supp. No. 96, Update 3)
Page 1 of 6
Chapter 42-2 DISASTER COUNCIL AND EMERGENCY SERVICES
Article 42-2.2. General
42-2.202 Authority.
This chapter effectuates, and is authorized by, Government Code Sections 8550 ff, (the California Emergency
Services Act) as amended from time to time.
(Ord. 72-83 § 1 (part), 1972).
42-2.204 Purposes.
The purpose of this chapter is to provide for:
(1) The preparation and effectuation of plans to protect persons and property in this county in
emergencies;
(2) The creation, direction and operation of the county emergency organization; and
(3) The coordination of the county's emergency services and functions with those of other public and
private entities, organizations and persons.
(Ords. 82-55 § 1, 72-83).
42-2.206 Definitions, emergency.
(a) "Emergency" means the actual or threatened existence of conditions of disaster or of extreme peril to the
safety of persons and property within this county caused by such conditions as air pollution, fire, flood,
storm, epidemic, riot or earthquake or other conditions, including conditions resulting from war or imminent
threat of war (but not conditions resulting from a labor controversy), which conditions are or are l ikely to be
beyond the control of the services, personnel, equipment and facilities of this county, requiring the
combined forces of other political subdivisions to combat.
(b) Government Code Section 8558 Prevails. To the extent that this definition may conflict with the provisions of
Government Code Section 8558, the latter shall prevail.
(c) Government Code Definitions. Unless otherwise specifically provided, or required by the context, the terms
in this chapter which are also used in Government Code S ections 8550 if, as recodified and/or amended from
time to time, have the meanings therein.
(Ords. 82-55 § 2, 72-83).
Article 42-2.4. Policy Board/Operational
Area Council
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Page 2 of 6
42-2.402 Emergency services policy board establishment—Membership.
The Contra Costa County emergency services policy board is established. Its membership consists of the
following occupants of county or other public positions and offices.
(a) County Administrator (chair).
(b) Sheriff (vice-chair).
(c) County Counsel.
(d) Director, Public Works.
(e) Director, Health Services.
(f) Fire Chief, Contra Costa County Fire Protection District.
(g) Risk Manager.
(h) Director, Department of Conservation and Development.
(i) Director, Employment and Human Services.
(j) County Superintendent of Schools or designee.
(k) Director, Information Technology.
(l) Representative from the Public Managers’ Association.
(Ords. 2023-15 §2, 2001-19 §1, 2000-25 §1, 97-41 §2, 82-55, 72-83.)
42-2.404 Emergency services policy board—Purposes, duties, meetings.
(a) Purpose. The emergency services policy board is an advisory body to the county administrator that
provides assistance and advice on emergency preparedness planning efforts and the coordination
of those planning efforts throughout the county.
(b) Disaster Council. The emergency services policy board functions as the Contra Costa County
disaster council pursuant to Government Code Section 8610.
(c) Duties. The emergency services policy board shall review and make recommendations on emergency
and mutual aid plans and agreements, and on any ordinances, resolutions and regulations that are
necessary to implement those plans and agreements.
(d) Meetings. The emergency services policy board shall meet at least once per year, at a date and time
determined by the county administrator, chair of the policy board; or in the county administrator’s
absence from the County or inability to act, by the sheriff, vice- chair of the policy board. The
emergency services policy board may meet more frequently as needed.
(e) Staff. The director of the office of emergency services serves as staff and secretary to the emergency
services policy board.
(Ords. 2023-15 §3, 2001-19 §1, 2000-25 §1, 97-41 §2, 82-55, 72-83.)
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Page 3 of 6
42-2.406 Operational area council— Purposes, duties, meetings.
(a) Purpose. The operational area council is created as an advisory council to the emergency services policy
board. The operational area council consists of emergency managers from incorporated cities, special
districts, key utilities and businesses and staff of the sheriffs office, office of emergency services.
(b) Duties. The operational area council discusses and considers countywide emergency management areas and
issues and makes recommendations thereon to the emergency services policy board through the of fice of
emergency services.
(c) Meetings. The operational area council meets quarterly when a date and time are fixed by the emergency
services director or otherwise as requested by any of the member agencies.
(Ords. 2001-19 § 1, 2000-25, § 1).
Article 42-2.6. County Administrator, Director and Staff
42-2.602 Administrator of emergency services, alternates.
(a) The county administrator is the administrator of emergency services and is in charge of the county’s
emergency organization. Unless otherwise specifically provided or required by the context, all
references in this chapter to the county administra tor are in the county administrator’s capacity as the
administrator of emergency services.
(b) The county administrator shall, with the board’s approval, annually designate from the county
administrator’s office three alternate administrators of emergency services and their order of
succession. These alternate administrators are the county administrator’s standby officers in
accordance with Government Code section 8638.
(c) If the county administrator is temporarily or permanently unavailable to carry out the duties of
administrator of emergency services, each alternate, in order of succession, shall have the powers and
duties of the county administrator specified in this chapter. Upon assuming these powers and duties, an
alternate shall immediately confer, if possible, with one or more members of the board of supervisors,
including the chair of the board of supervisors if available.
(Ords. 2023-15 §4, 82-55, 72-83.)
42-2.603 Alternates to county administrator.
Section 42-2.603 of the County Ordinance Code is deleted.
42-2.604 Director and staff.
(a) The office of emergency services, which is a part of the County’s emergency
organization, is a division in the office of the sheriff.
(b) The sheriff, in conjunction with the county administrator, shall appoint the director of the office of
emergency services. The sheriff shall supervise the director of the office of emergency services,
subject to the county administrator’s emergency powers and duties under this chapter. The director
of the office of emergency services shall supervise the daily operations of the office of emergency
services.
(c) The sheriff shall appoint the staff of the office of emergency services, who shall perform those tasks
assigned by the sheriff to fulfill the purposes of this chapter, subject to the county administrator’s
emergency powers and duties under this chapter.
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(d) The director of the office of emergency services shall, under the supervision of the sheriff , develop
emergency plans, manage the emergency programs of the county, and have and perform other
powers and duties assigned by the sheriff, subject to the county administrator’s emergency powers
and duties under this chapter.
(Ords. 2023-15 §6, 97- 42, 82-55 §6, 72-83; see also §33-5.357.)
Article 42-2.8. County Administrator's Powers and Duties
42-2.802 Proclaims local emergency.
When the board is not in session, the county administrator may proclaim a local emergency, but only
after conferring if possible with one or more members of the board of supervisors, including the chair if
available, or declaring in writing that this conference is impossible and filing the written declaration with the
clerk of the board of supervisors.
(Ords. 2023-15 §7, 72-83 § 1 (part), 1972.)
42-2.804 Requests state of emergency.
The county administrator may ask the Governor to proclaim a state of emergency when the county
administrator deems locally available resources inadequate to cope with an emergency.
(Ords. 2023-15 §8, 72-83 § 1 (part), 1972.)
42-2.806 Directs and coordinates.
(a) The county administrator shall control and direct the effort of the emergency organization of this
county to accomplish of the purposes of this chapter.
(b) The county administrator shall direct cooperation between and coordination of services and staff of
the emergency organization of this county, and resolve questions of authority and responsibility that
may arise between them.
(Ords. 2023-15 §9, 72-83 § 1 (part), 1972.)
42-2.807 Represents county.
The county administrator is empowered to represent the county in any negotiation or consultation with
public or private agencies on matters pertaining to emergencies.
(Ord. 82-55 § 7).
42-2.808 Emergency powers.
(a) Emergencies. The county administrator has the powers and duties specified in this section when an
emergency exists under Government Code section 8558(a) or has been duly proclaimed pursuant to this
chapter or Government Code sections 8558, 8625, or 8630.
(b) Regulations. The county administrator may make regulations reasonably related to the protection of life
and property as affected by an emergency. The board shall, at the earliest practicable time, wholly or
partly, ratify, modify, or repeal these regulations.
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(c) Procurement of Goods and Services. The county administrator may obtain vital supplies, equipment,
other goods, and services, found lacking and needed for the protection of life and property; may bind
the county for their fair value; and may, if they are required immediately, commandeer them for public
use.
(d) Require Services and Materials. The county administrator may require emergency services, personnel, or
materials from any county officer, department, agency or employee. If a state of war emergency exists,
or if a state of emergency covering this county has been duly proclaimed, the county administrator may
command the aid of as many persons of this county as deemed necessary in the execution of the county
administrator’s duties. These persons have all the privileges, benefits, and immunities provided by state
law for registered disaster service workers.
(Ords. 2023-15 §10, 82-55§8, 72-83; see Gov. Code §§ 8610, 8657, etc.)
42-2.810 Emergency expenditures.
(a) Presumption. All expenditures for emergency activities, including mutual aid activities, shall be conclusively
deemed to be for the direct protection and benefit of this county's people and their property.
(b) Authorization. Every county department may expend its regular funds for assigned emergency purposes, to
be refunded as the board deems appropriate from any available federal or state disaster relief funds.
(Ord. 72-83 § 1 (part), 1972).
Article 42-2.10. Emergency Organization and Plan
42-2.1002 Emergency organization.
The county's emergency organization comprises all county officers and employees, all volunteer forces
enrolled to aid them during an emergency, and all persons who may by agreement or operation of law be charged
with duties incident to the protection of life and property in this county during an emergency, including individuals
impressed into service.
(Ord. 72-83 § 1 (part), 1972).
42-2.1004 Emergency plan.
(a) Development. The county office of emergency services shall develop the county’s emergency
plan after consulting with local emergency management agencies and keep it up to date.
(b) Contents. The emergency plan shall provide for:
(1) The effective mobilization of the emergency organization of this county to meet any
condition(s) constituting, contributing to, or resulting from an emergency; and
(2) The emergency organization’s staff, organization, powers, duties, and services.
(c) Adoption. The plan shall take effect as provided in the board resolution adopting it.
(Ords. 2023-15 §11, 72-83 § 1 (part), 1972.)
Article 42-2.12. Enforcement
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42-2.1202 Enforcement—Obstruction.
No person shall wilfully obstruct, hinder, or delay any member of the emergency organization in the
enforcement of any lawful regulation issued pursuant to this chapter, or in the performance of any duty or
function hereunder.
(Ord. 72-83 § 1 (part), 1972).
42-2.1204 Enforcement—False identification.
No person shall, without authority therefor, wear, carry or display any means of identification specified by
the State Office of Emergency Services.
(Ord. 72-83 § 1 (part), 1972).
42-2.1206 Enforcement—Misdemeanor, punishment.
Any violation of any provision of this chapter is a misdemeanor and is punishable as provided in Government
Code Section 8665 and this code.
(Ord. 82-55 § 9).
ORDINANCE NO. 2023-15
1
ORDINANCE NO. 2023-15
AMENDMENTS TO DISASTER COUNCIL AND EMERGENCY SERVICES ORDINANCE
The Contra Costa County Board of Supervisors ordains as follows (omitting the parenthetical
footnotes from the official text of the enacted or amended provisions of the County Ordinance
Code):
SECTION 1. SUMMARY. This ordinance amends the Disaster Council and Emergency
Services Ordinance, Chapter 42-2 of the County Ordinance Code, to revise the membership of
the County Emergency Services Policy Board and update continuity of County government
provisions.
SECTION 2. Section 42-2.402 of the County Ordinance Code is amended to read:
42-2.402 Emergency services policy board establishment – Membership.
The Contra Costa County emergency services policy board is established. Its membership
consists of the following occupants of county or other public positions and offices.
(a) County Administrator (chair).
(b) Sheriff (vice-chair).
(c) County Counsel.
(d) Director, Public Works.
(e) Director, Health Services.
(f) Fire Chief, Contra Costa County Fire Protection District.
(g) Risk Manager.
(h) Director, Department of Conservation and Development.
(i) Director, Employment and Human Services.
(j) County Superintendent of Schools or designee.
(k) Director, Information Technology.
ORDINANCE NO. 2023-15
2
(l) Representative from the Public Managers’ Association. (Ords. 2023-15 §2, 2001-19 §1,
2000-25 §1, 97-41 §2, 82-55, 72-83.)
SECTION 3. Section 42-2.404 of the County Ordinance Code is amended to read:
42-2.402 Emergency services policy board – Purposes, duties, meetings.
(a) Purpose. The emergency services policy board is an advisory body to the county
administrator that provides assistance and advice on emergency preparedness planning
efforts and the coordination of those planning efforts throughout the county.
(b) Disaster Council. The emergency services policy board functions as the Contra Costa
County disaster council pursuant to Government Code Section 8610.
(c) Duties. The emergency services policy board shall review and make recommendations
on emergency and mutual aid plans and agreements, and on any ordinances, resolutions
and regulations that are necessary to implement those plans and agreements.
(d) Meetings. The emergency services policy board shall meet at least once per year, at a
date and time determined by the county administrator, chair of the policy board; or in the
county administrator’s absence from the County or inability to act, by the sheriff, vice-
chair of the policy board. The emergency services policy board may meet more
frequently as needed.
(e) Staff. The director of the office of emergency services serves as staff and secretary to the
emergency services policy board. (Ords. 2023-15 §3, 2001-19 §1, 2000-25 §1, 97-41 §2,
82-55, 72-83.)
SECTION 4. Section 42-2.602 of the County Ordinance Code is amended to read:
42-2.602 Administrator of emergency services, alternates.
(a) The county administrator is the administrator of emergency services and is in charge of
the county’s emergency organization. Unless otherwise specifically provided or required
by the context, all references in this chapter to the county administrator are in the county
administrator’s capacity as the administrator of emergency services.
(b) The county administrator shall, with the board’s approval, annually designate from the
county administrator’s office three alternate administrators of emergency services and
their order of succession. These alternate administrators are the county administrator’s
standby officers in accordance with Government Code section 8638.
ORDINANCE NO. 2023-15
3
(c) If the county administrator is temporarily or permanently unavailable to carry out the
duties of administrator of emergency services, each alternate, in order of succession, shall
have the powers and duties of the county administrator specified in this chapter. Upon
assuming these powers and duties, an alternate shall immediately confer, if possible, with
one or more members of the board of supervisors, including the chair of the board of
supervisors if available. (Ords. 2023-15 §4, 82-55, 72-83.)
SECTION 5. Section 42-2.603 of the County Ordinance Code is deleted.
SECTION 6. Section 42-2.604 of the County Ordinance Code is amended to read:
42-2.604 Director and staff.
(a) The office of emergency services, which is a part of the County’s emergency
organization, is a division in the office of the sheriff.
(b) The sheriff, in conjunction with the county administrator, shall appoint the director of the
office of emergency services. The sheriff shall supervise the director of the office of
emergency services, subject to the county administrator’s emergency powers and duties
under this chapter. The director of the office of emergency services shall supervise the
daily operations of the office of emergency services.
(c) The sheriff shall appoint the staff of the office of emergency services, who shall perform
those tasks assigned by the sheriff to fulfill the purposes of this chapter, subject to the
county administrator’s emergency powers and duties under this chapter.
(d) The director of the office of emergency services shall, under the supervision of the
sheriff, develop emergency plans, manage the emergency programs of the county, and
have and perform other powers and duties assigned by the sheriff, subject to the county
administrator’s emergency powers and duties under this chapter. (Ords. 2023-15 §6, 97-
42, 82-55 §6, 72-83; see also §33-5.357.)
SECTION 7. Section 42-2.802 of the County Ordinance Code is amended to read:
42-2.802 Proclaims local emergency.
When the board is not in session, the county administrator may proclaim a local emergency, but
only after conferring if possible with one or more members of the board of supervisors, including
the chair if available, or declaring in writing that this conference is impossible and filing the
written declaration with the clerk of the board of supervisors. (Ords. 2023-15 §7, 72-83 § 1
(part), 1972.)
ORDINANCE NO. 2023-15
4
SECTION 8. Section 42-2.804 of the County Ordinance Code is amended to read:
42-2.804 Requests state of emergency.
The county administrator may ask the Governor to proclaim a state of emergency when the
county administrator deems locally available resources inadequate to cope with an emergency.
(Ords. 2023-15 §8, 72-83 § 1 (part), 1972.)
SECTION 9. Section 42-2.806 of the County Ordinance Code is amended to read:
42-2.806 Directs and coordinates.
(a) The county administrator shall control and direct the effort of the emergency organization
of this county to accomplish of the purposes of this chapter.
(b) The county administrator shall direct cooperation between and coordination of services
and staff of the emergency organization of this county, and resolve questions of authority
and responsibility that may arise between them. (Ords. 2023-15 §9, 72-83 § 1 (part),
1972.)
SECTION 10. Section 42-2.808 of the County Ordinance Code is amended to read:
42-2.808 Emergency powers.
(a) Emergencies. The county administrator has the powers and duties specified in this
section when an emergency exists under Government Code section 8558(a) or has been
duly proclaimed pursuant to this chapter or Government Code sections 8558, 8625, or
8630.
(b) Regulations. The county administrator may make regulations reasonably related to the
protection of life and property as affected by an emergency. The board shall, at the
earliest practicable time, wholly or partly, ratify, modify, or repeal these regulations.
(c) Procurement of Goods and Services. The county administrator may obtain vital supplies,
equipment, other goods, and services, found lacking and needed for the protection of life
and property; may bind the county for their fair value; and may, if they are required
immediately, commandeer them for public use.
(d) Require Services and Materials. The county administrator may require emergency
services, personnel, or materials from any county officer, department, agency or
employee. If a state of war emergency exists, or if a state of emergency covering this
county has been duly proclaimed, the county administrator may command the aid of as
many persons of this county as deemed necessary in the execution of the county
ORDINANCE NO. 2023-15
5
administrator’s duties. These persons have all the privileges, benefits, and immunities
provided by state law for registered disaster service workers. (Ords. 2023-15 §10, 82-55
§8, 72-83; see Gov. Code §§ 8610, 8657, etc.)
SECTION 11. Section 42-2.1004 of the County Ordinance Code is amended to read:
42-2.1004 Emergency plan.
(a) Development. The county office of emergency services shall develop the county’s
emergency plan after consulting with local emergency management agencies and keep it
up to date.
(b) Contents. The emergency plan shall provide for:
(1) The effective mobilization of the emergency organization of this county to meet
any condition(s) constituting, contributing to, or resulting from an emergency; and
(2) The emergency organization’s staff, organization, powers, duties, and services.
(c) Adoption. The plan shall take effect as provided in the board resolution adopting it.
(Ords. 2023-15 §11, 72-83 § 1 (part), 1972.)
SECTION 12. Chapter 42-4 of the County Ordinance Code is amended to read:
Chapter 42-4
CONTINUITY OF GOVERNMENT
42-4.002 Definition.
“Unavailable” has the meaning set forth in Government Code section 8636. (Ords. 2023-15 §12;
1880; 1685: prior code § 3110.)
42-4.004 Appointments for succession.
(a) The board of supervisors shall appoint three standby officers (designated No. 1, No. 2,
and No. 3) for each of the five members of the board of supervisors. These
appointments shall be updated annually.
(b) If the chair of the board of supervisors becomes unavailable, the duties of the chair do
not pass to the standby officer for that supervisor, but pass to the vice-chair of the
board. If the chair and vice-chair both become unavailable, the duties of the chair pass
to the remaining elected board member with the longest seniority on the board. If no
elected board member is available, the duties of the chair pass to the standby officer
ORDINANCE NO. 2023-15
6
who is chosen as chair by the standby board of supervisors. (Ords. 2023-15 §12; 1880;
1685: prior code § 3111.)
42-4.006 Procedures and duties.
(a) The board of supervisors shall examine, investigate, remove, and replace standby
officers in accordance with Government Code Sections 8638, 8639, and 8640. The
board chair, or the vice-chair in the chair’s absence, shall administer the oath required
by Government Code Section 8640.
(b) The board shall file with the Secretary of State a copy of its action appointing,
removing, or replacing any standby officers.
(c) Standby officers shall have the duties prescribed in Government Code Section 8641.
(d) The county clerk shall provide each standby officer with a copy of Government Code
Title 2, Division 1, Chapter 7, Article 15, Sections 8635 through 8644, inclusive, and of
Sections 42-4.002 through 42-4.010, inclusive, of this code. (Ords. 2023-15 §12; 1880;
1685: prior code § 3112.)
42-4.008 Temporary appointments.
If all members of the board of supervisors, including all standby members, become unavailable,
temporary officers shall be appointed to serve until a regular member or a standby member
becomes available or until the election or appointment of a new regular or standby member.
Temporary officers shall be appointed pursuant to Government Code section 8644 as follows:
(a) By the chair of the board of supervisors of any other county within 150 miles of this
county, beginning with the nearest and most populated county and going to the farthest
and least populated; and if that person is unavailable,
(b) By the mayor of any city within 150 miles of this county, beginning with the nearest and
most populated city and going to the farthest and least populated. (Ords. 2023-15 §12;
1880; 1685: prior code § 3113.)
42-4.010 Filling and review of appointments.
(a) At its second regular meeting in March of each year, or as soon thereafter as
practicable, the board of supervisors shall review the status of all standby appointments.
The board shall inquire whether three standbys for each member of the board of
supervisors are available. Vacancies for standbys shall be filled in accordance with
Government Code Sections 8638, 8639, and 8640.
ORDINANCE NO. 2023-15
7
(b) At the same meeting the board shall review its designation by resolution of an
alternative temporary county seat pursuant to Government Code Section 23600. (Ords.
2023-15 §12; 1880; 1685: prior code § 3114.)
SECTION 13. EFFECTIVE DATE. This ordinance becomes effective 30 days after passage,
and within 15 days after passage shall be published once with the names of supervisors voting for
or against it in the East Bay Times, a newspaper published in this County.
PASSED on ___________________________, by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
ATTEST: MONICA NINO, _____________________________
Clerk of the Board of Supervisors Board Chair
and County Administrator
By: ______________________ [SEAL]
Deputy
RECOMMENDATION(S):
INTRODUCE Ordinance No. 2023-15, amending the Disaster Council and Emergency Services Ordinance to revise the membership of the
County Emergency Services Policy Board and update continuity of County government provisions, WAIVE reading, and FIX August 8, 2023,
for adoption.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
The County Ordinance Code includes sections related to emergency services and disaster response, which set forth the County's framework for
disaster response planning, emergency operations and recovery operations following an activation in response to a disaster. The County
Administrator's Office initiated a comprehensive review of the County's emergency response structure within the County Ordinance Code
resulting in a number of recommendations to update, modernize and streamline provisions that are, in some cases, 30-50 years old and no longer
reflect our current day-to-day operations. In Contra Costa County, the County Administrator is the Administrator of Emegency Services and
day-to-day functions of the Office of Emergency Services are operated by the Sheriff's Office.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Timothy M. Ewell, (925)
655-2043
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C. 17
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:Proposed Updates to Disaster Council and Emergency Services and Continuity of Government Sections of the County Ordinance
Code
BACKGROUND: (CONT'D)
Chapter 42-2, "Disaster Council and Emergency Services”
This section of the Ordinance Code relates to 1) the preparation and effectuation of plans to protect persons and property in this county in
emergencies; 2) the creation, direction and operation of the county emergency organization; and 3) the coordination of the county's
emergency services and functions with those of other public and private entities, organizations and persons. Below is a summary of the
proposed updates to this section of the Ordinance Code.
Emergency Services Policy Board. The Emergency Services Policy Board (ESPB) is established by the Ordinance Code and is
advisory to the County Administrator on County emergency preparedness planning efforts. Historically, the ESPB has been composed of
fourteen (14), including both internal and external County stakeholders across several disciplines identified by job title (e.g. County
Administrator, Sheriff-Coroner, etc.), but hasn't been updated in over 20 years. Since that time, certain job titles and related positions have
been cancelled or retitled resulting in the need to update this section of the Code. In addition, the current membership composition is
recommended to be updated from fourteen (14) members to twelve (12) members. This would remove the Chief Assistant County
Administrator from the ESPB since the County Administrator is already a member and remove the Director of Emergency Services from
the ESPB since the Sheriff-Coroner is already a member. In the case of the Director of Emergency Services, that position is proposed to be
designated as staff to the ESPB, which is the current practice.
Administrator of Emergency Services, alternates. Clarifies that appointment of alternates to the Administrator of Emergency
Services (the County Administrator in cases of a disaster) is to be made annually by the Board of Supervisors and are consistent with the
County Administrator's standby officers in accordance with Government Code section 8638.
Use of Gender Neutral Pronouns. The proposed edits to this area of the Ordinance Code also remove gender bias in the text by using
gender neutral pronouns or references to specific job titles rather than gender specific pronouns. For example, references throughout the
document to "he" in reference to the County Administrator are replaced with "the county administrator".
Chapter 42-4 “Continuity of Government"
This section of the Ordinance Code relates to 1) succession planning of the Board of Supervisors should members of the Board become
unavailable in a disaster; 2) procedures for establishing a list of standby officers annually; and 3) appointment of temporary members of the
Board of Supervisors should members of the Board and their standby officers become unavailable. Below is a summary of the primary
updates to this section of the Ordinance Code.
Appointments for Succession. Each year, the Board of Supervisors appoint three standby officers to serve in their stead in cases where
a member of the Board becomes unavailable pursuant to Government Code section 8638. The proposed updates to the Ordinance Code
clarify that this process must occur annually. In addition, the proposed updates clarify the succession of duties from the Chair of the Board
of Supervisors to the Vice Chair of the Board of Supervisors in cases where the Chair becomes unavailable. Specifically, if the Chair
becomes unavailable, the responsibilities of the Chair transfer to the Vice Chair, not to the standby officer of the Chair. Similarly, if the Vice
Chair subsequently becomes unavailable, then the responsibilities of the Chair transfer to the board member with the longest seniority on
the board, not the standy by officer of the Vice Chair.
Procedures. The current Ordinance Code makes legacy references to areas of the Military and Veterans Code, which have since been
repealed, related to the duties of standby officers. The proposed Ordinance Code updates include current citations of relevent statute
relating to both the appointment of standby officers and their duties, which is covered in various areas of the Government Code. This area of
the Ordinance Code has not been updated in several decades and remains largely the same, but with the appropriate statutory references and
citations.
Temporary Appointments. In cases where all of the Board of Supervisors, including their standby officers (three officers for each
Board member; 15 total) become unavailable, temporary members of the Board of Supervisors may be appointed to maintain continuity of
government operations. Theses temporary members of the Board of Supervisors may serve until members of the Board, or their standby
officers, become available to continue serving or until such time as an election or appointment of a new regular or standby member of the
Board of Supervisors is made. Currently, the Ordinance Code contemplates a process where the Chair of the Board of Supervisors in certain
counties listed in the code can make appointments of temporary Board members in Contra Costa County under the unique circumstances
previously discussed; however, Government Code section 8644 clearly identifies the procedure for making such an appointment. The
proposed updates to the Ordinance Code contemplate the statutory process outlined in Government Code section 8644, which provides that
1) the Chair of the Board of Supervisors in any other county within 150 miles, beginning with the nearest and most populated county and
going to the farthest and least populated, shall make the temporary appointment, but if that person is unavailable, then 2) the mayor of any
city within 150 miles, beginning with the nearest and most populated city and going to the farthest and least populated, shall make the
temporary appointment.
Today's action requests that the Board of Supervisors introduce the proposed Ordinance amending certain areas of the County Ordinance
Code related to the Disaster Council and Emergency Services and Continuity of Government as outlined above, waive reading and schedule
August 8, 2023 for adoption. A copy of Ordinance No. 2023-15 is attached, along with redlined and clean copies of the Chapter 42-2,
"Disaster Council and Emergency Services” and Chapter 42-4 “Continuity of Government" sections of the County Ordinance Code for
reference.
ATTACHMENTS
ATTACHMENTS
Ordinance No. 2023-15
Chapter 42-2 Disaster Council and Emergency Services - Clean
Chapter 42-2 Disaster Council and Emergency Services - Redline
Chapter 42-4 Continuity of Government - Clean
Chapter 42-4 Continuity of Government - Redline
Please return completed applications to:
Clerk of the Board of Supervisors
1025 Escobar Street, 1st Floor
Martinez, CA 94553
or email to: ClerkofTheBoard@cob.cccounty.us
Contra Costa County
Do you work in Contra Costa County?
Home Address - Street City Postal Code
Primary Phone (best number to reach you)Email Address
Resident of Supervisorial District (if out of County, please enter N/A):
If Yes, in which District do you work?
BOARDS, COMMITTEES, AND COMMISSIONS APPLICATION
First Name Middle Initial Last Name
Occupational Licenses Completed:
G.E.D. Certificate
Yes No
No
Degree Type/Course of Study/Major Degree AwardedColleges or Universities Attended
High School Diploma CA High School Proficiency Certificate
EDUCATIO N
Yes
Yes
Yes No
State
Certificate Awarded for Training?
Yes No
Pl ease check one: Yes No If Yes, how many?
No
Check appropriate box if you possess one of the following:
PAGE 1 of 3
THIS FORM IS A PUBLIC DOCUMENT
Current Employer Job Title Length of Employment
How long have you lived or worked in Contra Costa County?
Board, Committee, or Commission Seat Name
Have you ever attended a meeting of the advisory board for which you are applying?
Other Trainings Completed: Yes No
District Locator Tool
Yes NoWould you like to be considered for appointment to other advisory bodies for which you may be qualified?
Are you a veteran of the U.S. Armed Forces? Yes No
Do you have any obligations that might affect your attendance at scheduled meetings?
If Yes, please explain:
Yes No
Describe your qualifications for this appointment. (NOTE: you may also include a copy of your resume).
Please check one: Yes No
If Yes, please list the Contra Costa County advisory board(s) on which you are currently serving:
Please check one: Yes No If Yes, please identify the nature of the relationship:
Do you have any financial relationships with the county, such as grants, contracts, or other economic relationships?
Do you have a familial relationship with a member of the Board of Supervisors? (Please refer to the relationships
listed under the "Important Information" section on page 3 of this application or Resolution No. 2021/234).
List any volunteer and community experience, including any boards on which you have served.
If Yes, please also list the Contra Costa County advisory board(s) on which you have previously served:
Please check one: Yes No
If Yes, please identify the nature of the relationship:
I am including my resume with this application:
Please check one: Yes No
Are you currently or have you ever been appointed to a Contra Costa County advisory board?
PAGE 2 of 3
THIS FORM IS A PUBLIC DOCUMENT
Please explain why you would like to serve on this particular board, committee, or commission.
1025 Escobar Street, 1st Floor
Martinez, CA 94553
Submit this application to: ClerkofTheBoard@cob.cccounty.us OR Clerk of the Board
6. Some boards, committees, or commissions may assign members to subcommittees or work groups which may require an additional
commitment of time.
5. Meeting dates and times are subject to change and may occur up to two (2) days per month.
7.As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if he/she is related to a Board of Supervisors' member in
any of the following relationships: (1) Mother, father, son, and daughter; (2) Brother, sister, grandmother, grandfather, grandson, and
granddaughter; (3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and stepdaughter; (4) Registered domestic
partner, pursuant to California Family Code section 297; (5) The relatives, as defined in 1 and 2 above, for a registered domestic partner; (6) Any
person with whom a Board Member shares a financial interest as defined in the Political Reform Act (Gov't Code §87103, Financial Interest), such as
a business partner or business associate.
1.This application and any attachments you provide to it is a public document and is subject to the California Public Records Act (CA Government
Code §6250-6270).
2. All members of appointed bodies are required to take the advisory body training provided by Contra Costa County.
3. Members of certain boards, commissions, and committees may be required to: 1) file a Statement of Economic Interest Form also known as a
Form 700, and 2) complete the State Ethics Training Course as required by AB 1234.
4. Meetings may be held in various locations and some locations may not be accessible by public transportation.
Important Information
Questions about this application? Contact the Clerk of the Board at (925) 655-2000 or by email at
ClerkofTheBoard@cob.cccounty.us
Signed: Date:
I CERTIFY that the statements made by me in this application are true, complete, and correct to the best of my
knowledge and belief, and are made in good faith. I acknowledge and understand that all information in this
application is publicly accessible. I understand and agree that misstatements and/or ommissions of material fact may
cause forfeiture of my rights to serve on a board, committee, or commission in Contra Costa County.
PAGE 3 of 3
THIS FORM IS A PUBLIC DOCUMENT
RECOMMENDATION(S):
APPOINT Mark Greenwood to the Contra Costa Office of the Sheriff Representative Seat B12 on the Emergency Medical Care Committee
(EMCC) with a term expiration date of September 30, 2024:
- B12 Contra Costa Office of the Sheriff Representative: Mark Greenwood, Martinez, CA 94553
FISCAL IMPACT:
There is no fiscal impact for this action.
BACKGROUND:
The EMCC is a multidisciplinary committee appointed by the County Board of Supervisors, to provide advice and recommendations on
EMS-related matters to the Board, Health Services Director, and its EMS Agency. Membership consists of consumer representatives, and
representatives of EMS-related organizations and groups.
On June 6, 2023, EMCC advisory body staff received notification via email that the current EMCC B12 seat holder was resigning his seat
effective immediately due to a promotion, and that the Contra Costa County Sheriff’s Office selected Lieutenant Mark Greenwood as the seat
replacement. No other candidates were nominated for the Contra Costa Office of the Sheriff representative seat replacement. On June 27, 2023,
the EMCC B12 seat was declared vacant, to be filled after July 11, 2023.
CONSEQUENCE OF NEGATIVE ACTION:
If this request is not approved, the B12 Contra Costa Office of the Sheriff Representative seat on the EMCC will not be filled.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Marshall Bennett, (925) 608-5454
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 18
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Appointment to the Emergency Medical Care Committee
ATTACHMENTS
Candidate
Application_M.Greenwood_EMCC
Submit Date: Jun 28, 2023
First Name Middle Initial Last Name
Home Address Suite or Apt
City State Postal Code
Primary Phone
Email Address
Employer Job Title
Contra Costa County Boards & Commissions
Application Form
Profile
District Locator Tool
Resident of Supervisorial District:
District 5
Length of Employment
5 years
Do you work in Contra Costa County?
Yes No
If Yes, in which District do you work?
How long have you lived or worked in Contra Costa County?
8 years
Are you a veteran of the U.S. Armed Forces?
Yes No
Board and Interest
Which Boards would you like to apply for?
Alcohol and Other Drugs Advisory Board: Submitted
Nicole Armstrong
Pittsburg CA 94565
Department of Police
Accountability COO/CFO
Nicole Armstrong
Seat Name
District V
Have you ever attended a meeting of the advisory board for which you are applying?
Yes No
If Yes, how many meetings have you attended?
2
Education
Select the option that applies to your high school education *
High School Diploma
College/ University A
Name of College Attended
California State East Bay
Degree Type / Course of Study / Major
BA Psychology Minor in BA
Degree Awarded?
Yes No
College/ University B
Name of College Attended
University of San Francisco
Degree Type / Course of Study / Major
Executive MBA
Degree Awarded?
Yes No
College/ University C
Name of College Attended
University of Maryland
Nicole Armstrong
Degree Type / Course of Study / Major
BA Criminal Justice
Degree Awarded?
Yes No
Other Trainings & Occupational Licenses
Other Training A
1811 FLETC
Certificate Awarded for Training?
Yes No
Other Training B
Certificate Awarded for Training?
Yes No
Occupational Licenses Completed:
Qualifications and Volunteer Experience
Nicole Armstrong
Upload a Resume
Please explain why you would like to serve on this particular board, commitee, or
commission.
I am writing to express my interest in serving on the boards of the Alcohol and Other Drugs Advisory
Board, the Contra Costa Commission for Women and Girls, and the Mental Health Commission in Contra
Costa County. I believe that my passion for community advocacy and my commitment to making a
positive impact align perfectly with the objectives of these esteemed boards. Alcohol and Other Drugs
Advisory Board: Having witnessed the detrimental effects of substance abuse in our community, I am
dedicated to being part of the solution. By joining this board, I aim to contribute to the development and
implementation of effective policies and programs that address alcohol and drug-related issues in Contra
Costa County. I am eager to collaborate with professionals and organizations to raise awareness, reduce
stigma, and promote prevention, treatment, and recovery resources for individuals and families affected
by addiction. Contra Costa Commission for Women and Girls: As a strong believer in gender equality, I
am inspired to join this commission to advocate for the rights and empowerment of women and girls in our
community. I am committed to promoting policies and initiatives that address systemic barriers and
ensure equal opportunities for all. Through my active involvement, I hope to amplify the voices of women
and girls, engage with stakeholders, and contribute to discussions on healthcare, education, employment,
and safety to create a more inclusive and equitable society. Mental Health Commission: Recognizing the
importance of mental wellness, I am passionate about mental health advocacy and supporting individuals
facing mental health challenges. By serving on the Mental Health Commission, I aim to contribute to the
development of policies and programs that promote access to quality mental health services, reduce
stigma, and enhance overall well-being in our community. I am dedicated to raising awareness, providing
education, and collaborating with local agencies to improve the mental health system and support
individuals and families affected by mental health conditions. In conclusion, I am eager to serve on these
boards in Contra Costa County because I am driven to make a difference. My personal experiences,
coupled with my dedication to community service, have prepared me to actively contribute to these vital
issues. I am excited about the opportunity to collaborate with like-minded individuals, share insights, and
work together towards creating positive change. Thank you for considering my application. I look forward
to the possibility of serving on these boards and making a meaningful impact in Contra Costa County.
Describe your qualifications for this appointment. (NOTE: you may also include a copy of
your resume with this application)
Please see Resume
Would you like to be considered for appointment to other advisory bodies for which you
may be qualified?
Yes No
Do you have any obligations that might affect your attendance at scheduled meetings?
Yes No
If Yes, please explain:
I work M-F 8 -5 pm but I can take vacation time as a need
Are you currently or have you ever been appointed to a Contra Costa County advisory
board?
Yes No
Nicole Armstrong
If Yes, please list the Contra Costa County advisory board(s) on which you are currently
serving:
If Yes, please also list the Contra Costa County advisory board(s) on which you have
previously served:
List any volunteer or community experience, including any advisory boards on which you
have served.
Habitat for Humanity, Unicef, SF Pride, DPA Events. I have not served on any advisory boards.
Conflict of Interest and Certification
Do you have a familial or financial relationship with a member of the Board of Supervisors?
(Please refer to the relationships listed under the "Important Information" section below or
Resolution No. 2021/234)
Yes No
If Yes, please identify the nature of the relationship:
Do you have any financial relationships with the County such as grants, contracts, or other
economic relationships?
Yes No
If Yes, please identify the nature of the relationship:
Please Agree with the Following Statement
I CERTIFY that the statements made by me in this application are true, complete, and correct
to the best of my knowledge and belief, and are made in good faith. I acknowledge and
undersand that all information in this application is publicly accessible. I understand that
misstatements and/or omissions of material fact may cause forfeiture of my rights to serve
on a board, committee, or commission in Contra Costa County.
I Agree
Important Information
Nicole Armstrong
1. This application and any attachments you provide to it is a public document and is subject to
the California Public Records Act (CA Government Code §6250-6270).
2. All members of appointed bodies are required to take the advisory body training provided by
Contra Costa County.
3. Members of certain boards, commissions, and committees may be required to: (1) file a
Statement of Economic Interest Form also known as a Form 700, and (2) complete the State
Ethics Training Course as required by AB 1234.
4. Meetings may be held in various locations and some locations may not be accessible by
public transportation.
5. Meeting dates and times are subject to change and may occur up to two (2) days per month.
6. Some boards, committees, or commissions may assign members to subcommittees or work
groups which may require an additional commitment of time.
7. As indicated in Board Resolution 2021/234, a person will not be eligible for appointment if
he/she is related to a Board of Supervisors' member in any of the following relationships:
(1) Mother, father, son, and daughter;
(2) Brother, sister, grandmother, grandfather, grandson, and granddaughter;
(3) Husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, stepson, and
stepdaughter;
(4) Registered domestic partner, pursuant to California Family Code section 297;
(5) The relatives, as defined in 1 and 2 above, for a registered domestic partner;
(6) Any person with whom a Board Member shares a financial interest as defined in the
Political Reform Act (Gov't Code §87103, Financial Interest), such as a business partner or
business associate.
Nicole Armstrong
Page 1 of 4
Nicole Armstrong
Investigations and Project
Management Pittsburg
instagram.com/abstractartbynicole
USAF Veteran with over ten years of experience in investigations, management, and recruiting.
SKILLS & COMPETENCES
Coaching & Development Time Management Team Leader 5+ Supervisor Experience Finance Management
Integrity Budget Experience 10+ year Project Management Subject-Matter Expert Trainer & Presenter
WORK EXPERIENCE
Operations Manager
San Francisco Department of Police Accountability
02/2020 - Present,
Prepared the DPA Annual Report, quartly and monthly report. The report was complimented on the best DPA Annual Report Ever
Developed and oversaw DPA's 10 million dollar budget. Helped limit reduction during the COVID-19 pandemic.
Sourced, developed, and oversaw technical implementations to assist with case mgmt, redaction, and telecommuting
Supervise support staff (clerical unit) in the maintenance of investigation documents, correspondence, and public counter
Assisted the Executive Director and Chief of Staff by preparing presentations for or appearing on her behalf before the San
Francisco Board of Supervisors, the Police Commission, and other governmental bodies.
Developed and created over 15 instructions and guidelines for investigatigations, attorney and administrative staff
Contact:-Director Paul D. Henderson 415.241.7711
Acting Senior Investigator
San Francisco Department of Police Accountability
06/2019 - 02/2020,
Supervise police misconduct investigations and teams of up to five investigators. Conduct weekly one-on-one meetings with direct
reports and monthly case reviews. Train new investigators.
Participate in an on-call rotation for officer-involved shooting incident response.
Instruct and train officers at the SFPD Academy on the role of civilian oversight.
Collaboratively plan and develop standard operating procedures for a new case management system. Sourced and implemented
project management software for tracking progress and collaborative editing. Co-host group training sessions and provide
individual support. Presented the new system at a Salesforce Executive Roundtable.
Conducted a security assessment and analysis of the new office. Identified security risks and developed threat mitigations plans.
Served as a subject-matter expert for the development of the 8124 qualification exam.
Current projects include organizing a daylong wellness event for the entire staff.
Achievements/Tasks
Responsibilities and Achievements
Page 2 of 4
WORK EXPERIENCE
Investigator
San Francisco Department of Police Accountability
02/2018 - 06/2019,
Conducted administrative police misconduct investigations. Identified relevant issues, drafted allegations, interviewed
complainants, witnesses, officers, expert witnesses, and prepared final reports of investigation. Gathered physical and
documentary evidence, analyzed information and evidence resulting from investigative activities, and recommended investigative
findings. Wrote detailed reports of investigation, maintained records, files, and supporting documentation for each case handled,
preserving evidence in a secure manner.
Established and maintained effective working relationships with community groups, representatives of the San Francisco Police
Department, and other agencies. Addressed and worked with LGBTQ community groups and sexual assault victim groups.
Participated in recruitment and outreach events, including BALIF and the Sexual Assault Survivor Circle.
Authored content revisions for the 2019 update to the "Know Your Rights" Brochure and Business Card.
Acted as a workflow subject matter expert for the Civic Bridge Fall 2018 Cohort. Organized team building activities and contributed
to change management efforts.
Intelligence Analyst and Corporate Investigator
Gavin De Becker and Associates
02/2017 - 02/2018,
Executive protection company
Developed and managed an investigation program for a billion-dollar data technology company. Initiated, coordinated, reviewed,
and monitored investigative plans and intelligence products.
Screened, researched, analyzed, and interpreted all-source intelligence information, regional analysis, and political analysis to
enable employees to produce detailed analytical reports.
Supervised a team of investigators and analysts. Conducted meetings with direct reports and reviewed investigations. Created work
schedules.
Implemented Information technology programs and oversight. Ensured team complied with information security.
Authored and developed technology and surveillance policy for compliance with European Data Protection
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation
of career development plans for all direct reports and problem resolution
Identified information gaps and potential threats by evaluating the relevance and accuracy of gathered information using various
analytical methodologies and intelligence database system. Conducted risk analysis, identified possible threats to the company and
CEO, and estimated the likelihood that threats would materialize.
Responsibilities and Achievements
Responsibilities and Achievements
Page 3 of 4
WORK EXPERIENCE
Special Agent
United States Air Force, Air Force Office of Special Investigation
03/2009 - 03/2014,
Federal investigative agency that conducts felony investigations for the USAF and its assets
Planned, directed, and supervised special agents in the execution of specialized offensive and reactive criminal investigations for
geographically separated USAF installations. Initiated, coordinated, reviewed, and monitored investigative plans and intelligence
products responsive to national, Department of Defense, and local collection requirements. Super vised, trained, and mentored
three special agents; directed 14 criminal investigations and continued support for 375 force protection activities affecting
approximately 10,000 personnel.
Ability to develop, implement and review policies and procedures for fraud programs for northern California, Afghanistan and
Kyrgyzstan.
Operational and program manager for evidence management, contingency funds management and confidential informant
program.
Managed a $25K Contingency Funds program and budget analysis with zero deficiencies; enabled agents to conduct effective
source operations and other investigative activities.
Collected and analyzed a diverse range of evidence, including crime scene evidence, financial records, and expenditures; evaluated
and identified suspicious trends. Conducted over 400 interviews, including suspect, witness, victim, and experts.
Served as the principal handler for confidential informants, uncovering multiple allegations of fraud through an extensive network
of informants. Maintained oversight of all investigative activities regarding the collection of evidence, conduct of interviews, official
record reviews, surveillance operations, searches, seizures, apprehensions, and the management of confidential informants. Liaised
extensively among external law enforcement agencies and financial institutions to collect, evaluate, and validate evidence.
Developed risk, threat, and vulnerability analysis.
Securit y Forces Trainer and Super visor
United States Air Force
04/2006 - 03/2009,
Supervised, trained, and mentored four police officers; supported 375 force protection activities affecting 10,000 personnel.
Supervised the training, development, and productivity of 350 military and civilian personnel. Implemented programs and
procedures to streamline productivity, resulting in regional program adoption. Developed and delivered curriculum on militar y and
civilian law, as well as jurisdictional rules and regulations. Planned and facilitated field training designed to boost team
competencies and capabilities. Created and managed specialized training programs for military police officers and for military
deployments.
Developed, implemented and reviewed operational policies and procedures for base wide augmentee police training and air force
deployment training.
Performed law enforcement and security operations within the 12th Security Forces Squadron; conducted patrols, security
evaluation and enforcement, and incident response to criminal activities, accidents, and security alarms.
Securit y Forces Patrol Officer
United States Air Force
03/2004 - 04/2006,
Performed law enforcement and security operations within Security Forces; conducted patrols, security evaluation and
enforcement, and incident response, including criminal activities and accidents.
Monitored and detected the incidence of criminal, hostile, terrorist, and fraudulent activities.
Developed ancillary training solutions and coordinated specialty training.
Responsibilities and Achievements
Responsibilities and Achievements
Responsibilities and Achievements
Page 4 of 4
EDUC ATION
Bachelor of Arts, Major in Psychology, Minor in Business Administration
California State University East Bay
03/2014 - 03/2017, Hayward Ca
Negotiation Psychology Operation Management
Sur vey and Test Construction Clinical Psychology and Behavioral
Statistics Accounting
Communications Information Technology
Executive MBA
University of San Francisco
08/2020 - Present, 3.6
Data Analytics Financial Mgmt
Global Business Conditions Managerial Decision Making
Negotiations Marketing Mangement
ACHIEVEMENTS & CERTIFIC ATES
Internal Affairs Division Investigations Training (2018)Criminal Investigative Training Center Certificate (FLETC)
(2008)
Basic Special Investigator Course (Federal Law
Enforcement Training Center) (2008)
Deans List (8 quarters), Honors List (2 quarters)
Police Officer of the Month (2004, 2008, 2010); Agent of
the Quarter (2012)
Mental Health Response Training (2008)
Advanced Interviewing and Interrogation Course (2010)John Levitow Award for Program Management and
Leadership School (2008)
Award for most outstanding leadership and scholastic qualities.
E-Funds and Evidence Custodian Certificate (2012)LAPD Audit Training (10/2019 - Present)
SUPPORTED C AUSES
Animal Rights UNICEF AIDS LifeCycle ARF Women Veterans Homeless Outreach Women in Tech
Courses
Courses
Seat Name Address
District I Vacant
District II Vacant
District III Cynthia Chavez Antioch, CA, 94531
District IV Kristin Smith Concord, CA 94521
District V Logan Campbell Martinez, CA, 94553
At Large - 1 Vacant
At Large - 2 Vacant
At Large - 3 Vacant
At Large - 4 Vacant
At Large - 5 Vacant
At Large - 6 Vacant
At Large - Alternate 1 Vacant
At Large - Alternate 2 Vacant
At Large - Alternate 3 Vaant
Name Address
Nicole Armstrong Pittsburg, CA
Jeffery Heath Concord, CA
Nicole Green Pittsburg, CA
Wilanda Hughes Richmond, CA (Works)
Vanessa Rogers Walnut Creek, CA
Rhiannon Shires Danville, CA
Guita Bahramipour Moraga, CA
District I 0
District II 0
District III 1
District IV 1
District V 1
District I 1
District II 2
District III 0
District IV 2
District V 2
Number of Applicants per District of Residence
Current AODAB Representation
Current AODAB Applicants
Number of Apointed Members per District of Residence
District of Residence
I
II
III
IV
V
District of Residence
V
IV
V
I
IV
II
II
Alcohol and Other Drugs Advisory Board
As of June 30, 2023
Current AODAB Representation
Current AODAB Applicants
CCCAODS will provide reasonable accommodations for persons with disabilities planning to attend the meetings who should contact staff at least
24 hours before the meeting at (925) 335-3307.
The Contra Costa County Alcohol and Other Drugs Advisory Board welcomes and encourages public participation at each meeting. Public comments on the agenda or any
item of interest within the jurisdiction of the Contra Costa County Alcohol and Other Drugs Advisory Board are restricted to a maximum of three minutes per speaker. Topics
not posted on the agenda may be addressed by the general public, however, California Law prohibits a Board or Commission from taking action on matters which are not on
the agenda, unless in specific instances as stated under the Brown Act. Any person wishing to address this Board on matters not posted on the agenda should bring their
request to the attention of the Chair, Vice Chair or Staff of the Board. Thank you. For more information, contact Fatima Matal Sol (925) 335-3307.
“The mission of the Contra Costa County Alcohol and Other Drugs Advisory Board is to assess family and community needs regarding prevention and treatment of
alcohol and other drug-related problems. Resultant findings and recommendations are forwarded to the Health Services Department and the Board of Supervisors. The
Board also serves as an advocate for these findings and recommendations to the communities that we serve.”
Date: July 13, 2023
To: Family and Human Services Committee, Contra Costa Board of Supervisors
From: Fatima Matal Sol, Staff to Alcohol and Other Drugs Advisory Board (AODAB)
RE: AODAB – At Large Member Appointment Recommendation
The Alcohol and Other Drugs Advisory Board (AODAB), in its continued efforts to maintain full
membership that represents the diversity in our community and county, hereby makes the
following recommendation to appoint Nicole Armstrong to an At-Large Seat #2 with an
expiration term of June 30, 2026.
NOMINEE SEAT TERM EXPIRATION
Nicole Armstrong Member-at-Large Seat 2 6/30/2026
Three years
Nicole Armstrong has vast experience with data and information systems and has a passion
to use her skills to improve substance use services and programs. She currently works with
the department of Police Accountability. She is a resident of the City of Pittsburg. Should you
have any questions, please contact me at:
Phone: 925-335-3307
Email: Fatima.MatalSol@cchealth.org
Thank you in advance for your kind consideration in this matter.
Contra Costa County Alcohol and Other Drugs Advisory Board
1220 Morello Avenue, Suite 101
Martinez, CA 94553
(925) 335–3307; fax (925) 335–3311
District I
Vacant
District 2
Vacant
District 3
Cynthia Chavez
District 4
Kristin Smith
District 5
Logan Campbell
At- Large Member
Vacant
Vacant
Vacant
Vacant
Vacant
Vacant
At- Large Alternate
Vacant
Vacant
Vacant
RECOMMENDATION(S):
APPOINT Nicole Armstrong to the member At-Large 2 Seat on the Alcohol and Other Drugs Advisory Board for a term ending June 30, 2024.
FISCAL IMPACT:
There is no fiscal impact for this action.
BACKGROUND:
The Alcohol and Other Drugs Advisory Board’s mission is to identify needs in the community with regards to substance use prevention or
treatment. The findings and recommendations are provided to the Board of Supervisors, the Health Services Department, Behavioral Health
Division and the Alcohol and Other Drugs Services (AODS) administration. The Board is comprised by five supervisorial district seats, six At-
Large Member Seats and three At- Large Alternate Seats. Nicole Armstrong would like to be appointed to the Member At-Large 2 Seat for a
term ending June 30, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
The seat will remain unfilled, and this will potentially make it more difficult to achieve a quorum and will potentially lessen the viewpoint of
communities impacted by substance use issues in the community.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Fatima Matal Sol, (925) 335-3307
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 19
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Appointment to the Alcohol and Other Drugs Advisory Board
ATTACHMENTS
Letter of Support - Armstrong, Nicole
Roster
Application - Armstrong, Nicole
RECOMMENDATION(S):
APPOINT the following individual to the District IV seat on the Contra Costa County Fire Protection District Advisory Fire Commission to a
term expiring June 30, 2027:
Donald G. Mayo
Pleasant Hill, CA
FISCAL IMPACT:
None.
BACKGROUND:
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Manny Bowlby 655-2350
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 20
To:Board of Supervisors
From:Ken Carlson
Date:August 1, 2023
Contra
Costa
County
Subject:APPOINT Donald G. Mayo to the District IV Seat of the Contra Costa County Fire District Advisory Commission
BACKGROUND: (CONT'D)
The Contra Costa County Fire Protection District Fire Commissioners reviews and advises on the annual operations, capital budgets, and all
district expenditures; reviews and advises
on long-range capital improvement plans; pursuant to district ordinance serves as the Appeals Board on weed abatement matters; and advises the
Fire Chief on district service matters. Members serve four year terms ending June 30.
CONSEQUENCE OF NEGATIVE ACTION:
The seat will become vacant.
RECOMMENDATION(S):
DECLARE vacant the District 3 seat on the Fish & Wildlife Committee previously held by Madhan Gunasekaran due to resignation and
DIRECT the Clerk of the Board to post the vacancy, as recomended by Supervisor Diane Burgis.
FISCAL IMPACT:
NONE.
BACKGROUND:
Mr. Gunasekaran resigned from the Fish & Wildlife Committee due to work related reasons.
CONSEQUENCE OF NEGATIVE ACTION:
NONE.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Alicia Nuchols, 925-655-2335
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 21
To:Board of Supervisors
From:Diane Burgis, District III Supervisor
Date:August 1, 2023
Contra
Costa
County
Subject:DECLARE VACANCY ON THE FISH & WILDLIFE COMMITTEE
RECOMMENDATION(S):
APPOINT Nishi Moonka, resident of San Ramon, to the District II Alternate Seat on the Measure X Community Advisory Board for a term
ending March 31, 2025, as recommended by Supervisor Andersen.
FISCAL IMPACT:
NONE
BACKGROUND:
The Measure X Community Advisory Board was established by the Board of Supervisors on February 2, 2021 to advise the Board of
Supervisors on the use of Measure X transactions and use tax funds. It consists of 17 members, composed of 10 Supervisorial District
appointees (two per Supervisorial District) and seven At-Large appointees. The advisory body also includes 10 alternates, composed of five
At-Large appointees and five Supervisorial District appointees (one per Supervisorial District).
Supervisor Andersen advertised the vacancy, received applications, met with all applicants and would like to appoint Ms. Moonka as she feels
she will add value to the Measure X CAB.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Jill Ray, 925-655-2300
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc: District 2 Supervisor, Maddy Book, MXCAB, Appointee
C. 22
To:Board of Supervisors
From:Candace Andersen, District II Supervisor
Date:August 1, 2023
Contra
Costa
County
Subject:APPOINTMENT TO THE MEASURE X COMMUNITY ADVISORY BOARD
CONSEQUENCE OF NEGATIVE ACTION:
The seat will remain vacant.
CHILDREN'S IMPACT STATEMENT:
NONE
View Budget Amendment: Budget
Amendment: FY 2023-24 - Operating Budget
on 07/06/2023 : BDA-23-00170
08:48 AM
07/24/2023
Page 1 of 2
Company Contra Costa County
Budget Template Operating Budget : FY2023-24 Operating Budget
Budget FY2023-24 Operating Budget
Organizing Dimension Type
Amendment ID BDA-23-00170
Amendment Date 07/06/2023
Description Transfer appropriation from cost center 0672 (Road Fund) to cost center 4284 (ISF Fleet Services) to purchase ISF truck
Amendment Type Appropriation / Estimated Revenue Adjustment
Balanced Amendment Yes
Entry Type Mid-Year Adjustments
Status In Progress
Budget Amendment Entries
Period *Ledger Account/Summary Home
Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions
FY 2023-24 Year
(FY2023-24
Operating Budget)
9951:REIMBURSEMENTS - GOV/GOV 4503 PW
FINANCE (Home
Org)
4284 VEHICLE
REPLACEMENT
150100
FLEET
ISF
$0.00 $49,000.00 Increase
appropriation for
purchase of
additional ISF truck
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2023-24 Year
(FY2023-24
Operating Budget)
4953:AUTOS & TRUCKS 4503 PW
FINANCE (Home
Org)
4284 VEHICLE
REPLACEMENT
150100
FLEET
ISF
$49,000.00 $0.00 Increase
appropriation for
purchase of
additional ISF truck
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2023-24 Year
(FY2023-24
Operating Budget)
5011:REIMBURSEMENTS-GOV/GOV 4503 PW
FINANCE (Home
Org)
0672 ROAD
MAINTENANCE
-RD FUND
110800
ROAD
$49,000.00 $0.00 Transfer
appropriation from
0672-4953 to 0672-
5011
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2023-24 Year
(FY2023-24
Operating Budget)
4953:AUTOS & TRUCKS 4503 PW
FINANCE (Home
Org)
0672 ROAD
MAINTENANCE
-RD FUND
110800
ROAD
$0.00 $49,000.00 Transfer
appropriation from
0672-4953 to 0672-
5011
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
20230706172252.pdf
File Name 20230706172252.pdf
Content Type application/pdf
Updated By Michelle Gonsalves
Upload Date 07/06/2023 05:20:39 PM
Comment
Process History
View Budget Amendment: Budget
Amendment: FY 2023-24 - Operating Budget
on 07/06/2023 : BDA-23-00170
08:48 AM
07/24/2023
Page 2 of 2
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Budget Amendment
Event
Step Completed 07/06/2023 05:20:40
PM
07/07/2023 Michelle Gonsalves 1
Budget Amendment Event Review Budget
Amendment
Not Required 07/07/2023 0
Budget Amendment Event Approval by
Department Approver
– Budget Amendment
Approved 07/06/2023 05:23:17
PM
Diana Oyler (Department
Approver – Budget
Amendment)
1 Diana Oyler: Board
order to be
submitted by PW.
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Awaiting Action Analiza Pinlac (Budget
Specialist (Auditor
Office))
4
Angela Chow (Budget
Specialist (Auditor
Office))
Xia Zhang (Budget
Specialist (Auditor
Office))
Yesenia Campos
(Budget Specialist
(Auditor Office))
RECOMMENDATION(S):
APPROVE FY 2023/24 Appropriation and Revenue Adjustment No. BDA-23-00170 and AUTHORIZE the transfer of appropriations in the
amount of $49,000 from Road Maintenance to ISF Fleet Services for the purchase of a ISF truck, as recommended by the Public Works
Director, Countywide.
FISCAL IMPACT:
This action increases appropriations in ISF Fleet Services (fund 150100) and reduces appropriations in Road Maintenance (fund 110800) by
$49,000. (100% Local Road Funds)
BACKGROUND:
The Public Works Road Maintenance Division is replacing a truck which was totaled in an accident. The purchase of the vehicle was included in
the FY 2023/24 Roads capital budget.
CONSEQUENCE OF NEGATIVE ACTION:
If not approved, the Road Maintenance Division will not be able to purchase a vehicle needed to provide services throughout the County.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Michelle Gonsalves,
925-313-2123
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 23
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Appropriation & Revenue Adjustment for the purchase of a Road Maintenance ISF vehicle.
ATTACHMENTS
BDA-23-00170
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00180
03:55 PM
07/13/2023
Page 1 of 2
Company Contra Costa County
Budget Template Operating Budget : FY23 Operating Budget
Budget FY23 Operating Budget
Organizing Dimension Type
Amendment ID BDA-23-00180
Amendment Date 06/30/2023
Description Transfer of appropriations to account for actual expenditures
Amendment Type Appropriation / Estimated Revenue Adjustment
Balanced Amendment Yes
Entry Type Mid-Year Adjustments
Status In Progress
Budget Amendment Entries
Period *Ledger Account/Summary Home
Organization
*Cost
Center *Fund Debit Amount Credit Amount Memo Exceptions
FY 2022-23 Year
(FY23 Operating
Budget)
5022:INTRAFUND-TRANS-SERVICES 2800 DISTRICT
ATTORNEY
ADMIN (Home
Org)
2895 D A
WELFARE
FRAUD
100300
GENERA
L
$177,500.00 $0.00 transfer of
appropriations to
account for actual
expenditures
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2022-23 Year
(FY23 Operating
Budget)
2315:DATA PROCESSING SERVICE 2800 DISTRICT
ATTORNEY
ADMIN (Home
Org)
2895 D A
WELFARE
FRAUD
100300
GENERA
L
$4,500.00 $0.00 transfer of
appropriations to
account for actual
expenditures
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2022-23 Year
(FY23 Operating
Budget)
1011:PERMANENT SALARIES 2800 DISTRICT
ATTORNEY
ADMIN (Home
Org)
2895 D A
WELFARE
FRAUD
100300
GENERA
L
$128,000.00 $0.00 transfer of
appropriations to
account for actual
expenditures
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2022-23 Year
(FY23 Operating
Budget)
1011:PERMANENT SALARIES 2800 DISTRICT
ATTORNEY
ADMIN (Home
Org)
2800
DISTRICT
ATTORNE
Y ADMIN
100300
GENERA
L
$0.00 $310,000.00 transfer of
appropriations to
account for actual
expenditures
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
Process History
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Budget Amendment
Event
Step Completed 07/13/2023 03:10:41
PM
07/14/2023 Siwen Carlisle 1
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00180
03:55 PM
07/13/2023
Page 2 of 2
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Review Budget
Amendment
Not Required 07/14/2023 0
Budget Amendment Event Approval by
Department Approver –
Budget Amendment
Approved 07/13/2023 03:18:55
PM
Daniel Wallace
(Department Approver –
Budget Amendment)
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Awaiting Action Analiza Pinlac (Budget
Specialist (Auditor
Office))
4
Angela Chow (Budget
Specialist (Auditor
Office))
Xia Zhang (Budget
Specialist (Auditor
Office))
Yesenia Campos (Budget
Specialist (Auditor
Office))
RECOMMENDATION(S):
APPROVE Fiscal Year 2022-23 Appropriation Adjustment No. BDA-23-00180 authorizing the transfer of appropriations in the amount of
$310,000 to account for actual expenditures within the District Attorney's budget.
FISCAL IMPACT:
This action is to adjust the expenditures budget to more accurately reflect budgetary requirements for the District Attorney's Welfare Fraud
budget unit. This action will adjust the appropriations by $310,000 within the District Attorney's budget.
BACKGROUND:
The District Attorney's Office has identified the need for amendments to the FY 2022-23 budget to better align with the actual expenditures for
FY 2022-23.
CONSEQUENCE OF NEGATIVE ACTION:
If unapproved, appropriations will not be properly reflected in the FY 2022-23 budget.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Monica Carlisle, 925-957-2234
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 24
To:Board of Supervisors
From:Diana Becton, District Attorney
Date:August 1, 2023
Contra
Costa
County
Subject:DA Revenue and Appropriation Adjustment
ATTACHMENTS
BDA-23-00180
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00182
09:02 AM
07/24/2023
Page 1 of 2
Company Contra Costa County
Budget Template Operating Budget : FY23 Operating Budget
Budget FY23 Operating Budget
Organizing Dimension Type
Amendment ID BDA-23-00182
Amendment Date 06/30/2023
Description TO TRANSFER APPROPRIATIONS FROM BU0079 TO BU0077 TO COVER A BUDGET SHORTFALL
Amendment Type Appropriation / Estimated Revenue Adjustment
Balanced Amendment Yes
Entry Type Mid-Year Adjustments
Status In Progress
Budget Amendment Entries
Period *Ledger Account/Summary Home
Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions
FY 2022-23 Year
(FY23 Operating
Budget)
2262:BLDG OCCUPANCY COSTS 4503 PW
FINANCE (Home
Org)
4301 BLDG
COST-MISC
SERVICES
100300
GENERA
L
$250,000.00 $0.00 INCREASE
APPROPRIATIONS
IN BU0077
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2022-23 Year
(FY23 Operating
Budget)
5022:INTRAFUND-TRANS-SERVICES 4503 PW
FINANCE (Home
Org)
4031
BUILDING
MNTCE
100300
GENERA
L
$0.00 $250,000.00 DECREASE
APPROPRIATIONS
IN BU0079
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY22-23 4TH QTR BU 0077 as of 07.07.23.pdf
File Name FY22-23 4TH QTR BU 0077 as of 07.07.23.pdf
Content Type application/pdf
Updated By Lauren Weston
Upload Date 07/18/2023 10:31:59 AM
Comment
agMemo_54341.pdf
File Name agMemo_54341.pdf
Content Type application/pdf
Updated By Lauren Weston
Upload Date 07/18/2023 10:46:55 AM
Comment
Process History
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00182
09:02 AM
07/24/2023
Page 2 of 2
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Budget Amendment
Event
Step Completed 07/18/2023 11:35:08
AM
07/19/2023 Lauren Weston 1
Budget Amendment Event Review Budget
Amendment
Not Required 07/19/2023 0
Budget Amendment Event Approval by
Department Approver –
Budget Amendment
Approved 07/18/2023 11:52:41
AM
Diana Oyler (Department
Approver – Budget
Amendment)
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Approvers Added 07/18/2023 12:07:26
PM
Yesenia Campos (Budget
Specialist (Auditor
Office))
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Approved 07/18/2023 12:07:26
PM
Yesenia Campos (Budget
Specialist (Auditor
Office))
1
Budget Amendment Event Approval by Added
Approvers
Approved 07/19/2023 07:36:48
AM
Laura Strobel 1
Budget Amendment Event Approval by Budget
Manager
Awaiting Action Analiza Pinlac (Budget
Manager)
3
Harjit Nahal (Budget
Manager)
Peter Karumbi (Budget
Manager)
RECOMMENDATION(S):
APPROVE FY 2022-23 Appropriation and Revenue Adjustment No. BDA-23-00182 and AUTHORIZE the transfer of appropriations in the
amount of $250,000 from Building Maintenance to General County Building Occupancy Costs, as recommended by the Public Works Director,
Countywide.
FISCAL IMPACT:
This action increases appropriations in General County Building Occupancy Costs (BU 0077) and reduces appropriations in Building
Maintenance (BU 0079) by $250,000. (100% General Fund)
BACKGROUND:
The General County Building Occupancy Costs (BU 0077) are expected to exceed the FY2022-23 operating budget by approximately $250,000.
This budget shortfall is due in large part to unexpected increases in utility costs and property insurance costs. Building Maintenance (BU 0079)
has sufficient appropriations to cover this budget shortfall.
CONSEQUENCE OF NEGATIVE ACTION:
If not approved, the General County Building Occupancy Costs (BU 0077) will exceed its operating budget for FY2022-23.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Lauren Weston (925) 313-2155
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 25
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Appropriation and Revenue Adjustment for Estimated General County Building Occupancy Costs
ATTACHMENTS
BDA-23-00182
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00181
08:41 AM
07/26/2023
Page 1 of 2
Company Contra Costa County
Budget Template Operating Budget : FY23 Operating Budget
Budget FY23 Operating Budget
Organizing Dimension Type
Amendment ID BDA-23-00181
Amendment Date 06/30/2023
Description Increase Risk expenditure appropriation from GF Reserve
Amendment Type Appropriation / Estimated Revenue Adjustment
Balanced Amendment Yes
Entry Type Mid-Year Adjustments
Status In Progress
Budget Amendment Entries
Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions
FY 2022-23 Year
(FY23 Operating
Budget)
9990:APPROPRIATED
FUND BAL
1200 GENERAL
ADMINISTRATION
(Home Org)
0005
REVENUE -
GENERAL
COUNTY
100300
GENERAL
$0.00 $6,000,000.00 Increase Risk
expenditure
appropriation from
GF Reserve
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2022-23 Year
(FY23 Operating
Budget)
3611:INTERFUND EXP -
GOV/GOV
1200 GENERAL
ADMINISTRATION
(Home Org)
1500
INSURANCE
100300
GENERAL
$6,000,000.00 $0.00 Increase Risk
expenditure
appropriation from
GF Reserve
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
50945_FY22-23 County ABC Schedule.pdf
File Name 50945_FY22-23 County ABC Schedule.pdf
Content Type application/pdf
Updated By Chrystine Robbins
Upload Date 07/17/2023 03:09:13 PM
Comment
50945_BO_Resolution No. 2022_325 Adoption of the FY22-23 Budget As Finally Determined.pdf
File Name 50945_BO_Resolution No. 2022_325 Adoption of the FY22-23 Budget As Finally Determined.pdf
Content Type application/pdf
Updated By Chrystine Robbins
Upload Date 07/17/2023 03:09:13 PM
Comment
agMemo_50945.pdf
File Name agMemo_50945.pdf
Content Type application/pdf
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00181
08:41 AM
07/26/2023
Page 2 of 2
Updated By Chrystine Robbins
Upload Date 07/17/2023 03:09:13 PM
Comment
Process History
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Budget Amendment
Event
Step Completed 07/17/2023 03:09:14
PM
07/18/2023 Chrystine Robbins 1
Budget Amendment Event Review Budget
Amendment
Not Required 07/18/2023 0
Budget Amendment Event Approval by
Department Approver
– Budget Amendment
Approved 07/17/2023 03:51:20
PM
Jason Chan (Department
Approver – Budget
Amendment)
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Sent Back 07/19/2023 04:33:43
PM
Yesenia Campos
(Budget Specialist
(Auditor Office))
1 Send Back Reason
from Yesenia
Campos: update
amendment date to
6/30/23. Thank you
Budget Amendment Event Budget Amendment
Event
Submitted 07/20/2023 02:48:12
PM
07/18/2023 Chrystine Robbins 1 Chrystine Robbins:
Updated
Amendment date to
6/30/23 since it is
for FY22-23
Budget Amendment Event Review Budget
Amendment
Not Required 07/18/2023 0
Budget Amendment Event Approval by
Department Approver
– Budget Amendment
Approved 07/20/2023 04:16:08
PM
Julie Enea (Department
Approver – Budget
Amendment)
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Awaiting Action Analiza Pinlac (Budget
Specialist (Auditor
Office))
4
Angela Chow (Budget
Specialist (Auditor
Office))
Xia Zhang (Budget
Specialist (Auditor
Office))
Yesenia Campos
(Budget Specialist
(Auditor Office))
RECOMMENDATION(S):
APPROVE FY 2022-23 Appropriation and Revenue Adjustment No. BDA-23-00181 appropriating the amount of $6,000,000 from General
Purpose Revenue fund balance to Risk Management Insurance for General Liability in the Public Liability Trust Fund.
FISCAL IMPACT:
General Purpose Revenue will be appropriated to Risk Management Insurance and transferred to the Public Liability Trust Fund. (100% General
Fund)
BACKGROUND:
On September 20, 2022, the Board of Supervisors adopted final changes to the 2022-2023 County Budget, including changes to obligated fund
balances. At that time, an obligated fund balance in the amount of $6,000,000 was restricted for the Public Liability Trust Fund. The current
action will appropriate $6,000,000 in Risk Management Insurance, making the funds available to transfer to the Public Liability Trust Fund.
Funding will be used for Contra Costa County's self-insured General Liability Program, which is inclusive of premiums for the County’s total
general liability insurance.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Jason Chan, 925-655--2050
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 26
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:Appropriation Adjustment for Obligated Fund Balance from General Purpose Revenue (0005) to Risk Management (1500)
CONSEQUENCE OF NEGATIVE ACTION:
The County will be unable to increase the Public Liability Trust Fund with obligated fund balance restricted for this purpose.
ATTACHMENTS
BDA-23-00181
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00186
09:28 AM
07/24/2023
Page 1 of 2
Company Contra Costa County
Budget Template Operating Budget : FY23 Operating Budget
Budget FY23 Operating Budget
Organizing Dimension Type
Amendment ID BDA-23-00186
Amendment Date 06/30/2023
Description Reallocate appropriations for PY 22/23 expenditures
Amendment Type Appropriation / Estimated Revenue Adjustment
Balanced Amendment Yes
Entry Type Mid-Year Adjustments
Status In Progress
Budget Amendment Entries
Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions
FY 2022-23 Year
(FY23 Operating
Budget)
3611:INTERFUND EXP -
GOV/GOV
4503 PW FINANCE
(Home Org)
0662 ROAD
CONSTRUCTION-RD
FUND
110800
ROAD
$0.00 $20,000.00 Transfer to
CC 0674
Critical : - Home
Org on Budget Line
Not Equal Initiator's
Home Org
FY 2022-23 Year
(FY23 Operating
Budget)
3619:GEN SVC-BLDG
OCPNCY COSTS
4503 PW FINANCE
(Home Org)
0674 MISCEL
PROPERTY-ROAD FUND
110800
ROAD
$20,000.00 $0.00 Transfer from
CC 0662
Critical : - Home
Org on Budget Line
Not Equal Initiator's
Home Org
Process History
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Budget Amendment
Event
Step Completed 07/19/2023 12:19:00
PM
07/20/2023 Michelle Gonsalves 1
Budget Amendment Event Review Budget
Amendment
Not Required 07/20/2023 0
Budget Amendment Event Approval by
Department Approver –
Budget Amendment
Approved 07/19/2023 01:48:16
PM
Diana Oyler (Department
Approver – Budget
Amendment)
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Awaiting Action Analiza Pinlac (Budget
Specialist (Auditor
Office))
4
Angela Chow (Budget
Specialist (Auditor
Office))
Xia Zhang (Budget
Specialist (Auditor
Office))
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00186
09:28 AM
07/24/2023
Page 2 of 2
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Yesenia Campos (Budget
Specialist (Auditor
Office))
RECOMMENDATION(S):
APPROVE Fiscal Year 2022/23 Appropriation Adjustment No. BDA-23-00186 authorizing the transfer of appropriations in the amount of
$20,000 from Road Construction (Budget Unit 0662) to Miscellaneous Road Property (Budget Unit 0674), as recommended by the Public
Works Director, Countywide.
FISCAL IMPACT:
100% Local Road Funds
BACKGROUND:
This action transfers appropriations between departments within the Road Fund (Fund 110800) to resolve year-end over expenditures. Roads
property maintenance activities were increased during the fiscal year resulting in higher than estimated expenditures.
CONSEQUENCE OF NEGATIVE ACTION:
If not approved, expenditures will exceed current budgets in the Road Fund.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Michelle Gonsalves,
925-313-2123
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 27
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:FY 2022/23 Appropriation Adjustment for Estimated Expenditures in the Road Fund.
ATTACHMENTS
BDA-23-00186
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00184
09:38 AM
07/24/2023
Page 1 of 2
Company Contra Costa County
Budget Template Operating Budget : FY23 Operating Budget
Budget FY23 Operating Budget
Organizing Dimension Type
Amendment ID BDA-23-00184
Amendment Date 06/30/2023
Description Recognize new revenue and reallocate appropriations for PY 22/23 expenditures
Amendment Type Appropriation / Estimated Revenue Adjustment
Balanced Amendment Yes
Entry Type Mid-Year Adjustments
Status In Progress
Budget Amendment Entries
Period *Ledger Account/Summary Home
Organization *Cost Center *Fund Debit Amount Credit Amount Memo Exceptions
FY 2022-23 Year
(FY23 Operating
Budget)
5011:REIMBURSEMENTS-GOV/GOV 4503 PW
FINANCE (Home
Org)
0637 CENTRAL
CO
AREA/BENEFIT
124200
CENTRAL CO
AREA/BENEFIT
$50,000.00 $0.00 Increase
appropriation
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
FY 2022-23 Year
(FY23 Operating
Budget)
9181:EARNINGS ON INVESTMENT 4503 PW
FINANCE (Home
Org)
0637 CENTRAL
CO
AREA/BENEFIT
124200
CENTRAL CO
AREA/BENEFIT
$0.00 $50,000.00 Recognize new
revenue
Critical : - Home
Org on Budget
Line Not Equal
Initiator's Home
Org
Process History
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Budget Amendment Event Budget Amendment
Event
Step Completed 07/18/2023 04:57:46
PM
07/19/2023 Michelle Gonsalves 1
Budget Amendment Event Review Budget
Amendment
Not Required 07/19/2023 0
Budget Amendment Event Approval by
Department Approver –
Budget Amendment
Approved 07/18/2023 05:07:29
PM
Diana Oyler (Department
Approver – Budget
Amendment)
1
Budget Amendment Event Approval by Budget
Specialist (Auditor
Office)
Awaiting Action Analiza Pinlac (Budget
Specialist (Auditor Office))
4
Angela Chow (Budget
Specialist (Auditor Office))
View Budget Amendment: Budget
Amendment: FY 2022-23 - Operating Budget
on 06/30/2023 : BDA-23-00184
09:38 AM
07/24/2023
Page 2 of 2
Process Step Status Completed On Due Date Person (Up to 5)All Persons Comment
Xia Zhang (Budget
Specialist (Auditor Office))
Yesenia Campos (Budget
Specialist (Auditor Office))
RECOMMENDATION(S):
APPROVE Fiscal Year 2022/23 Appropriation and Revenue Adjustment No. BDA-23-00184 authorizing new revenue in Central County Area
of Benefit (AOB) (Fund 124200) for earnings on investment in the amount of $50,000 and increase appropriations to fund services needed to
manage the fund, as recommended by the Public Works Director, Countywide.
FISCAL IMPACT:
100% Central County AOB earnings on investment.
BACKGROUND:
This action provides additional appropriations from the Central County Area of Benefit Fund and budgets for Fiscal Year 2022/23 expenditures.
Additional administrative expenditures were charged to the fund as a result of a study to evaluate and update the area of benefit project list.
CONSEQUENCE OF NEGATIVE ACTION:
If not approved, expenditures will exceed current budgets in the AOB Fund.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Michelle Gonsalves,
925-313-2123
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 28
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:FY 2022/23 Appropriation and Revenue Adjustment for Central County Area of Benefit.
ATTACHMENTS
BDA-23-00184
Budget Amendment: FY 2023-24 - Operating Budget on 07/26/2023 : BDA-23-00225
Budget Amendment Entries
Period *Ledger Account/Summary Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo
FY 2023-24 Year (FY2023-24 Operating Budget)
2479:OTHER SPECIAL
DPMTAL EXP
3033 SB678 EB
PRACTICES (Home
Org)
3022 ORJ
ADMINISTRATIO
N 100300 GENERAL $590,000.00 $0.00
OTHER SPECIAL
DPMTAL EXP
FY 2023-24 Year (FY2023-24 Operating Budget)
2310:NON CNTY PROF
SPCLZD SVCS
3033 SB678 EB
PRACTICES (Home
Org)
3022 ORJ
ADMINISTRATIO
N 100300 GENERAL $590,000.00 $0.00
NON CNTY PROF
SPCLZD SVCS
FY 2023-24 Year (FY2023-24 Operating Budget)
9966:MISC GRANTS &
DONATIONS
3033 SB678 EB
PRACTICES (Home
Org)
3022 ORJ
ADMINISTRATIO
N 100300 GENERAL $0.00 $1,180,000.00
MISC GRANTS &
DONATIONS
RECOMMENDATION(S):
ACCEPT funds and APPROVE Fiscal Year 2023-24 Appropriation and Revenue Adjustment No. BDA-23-00225 authorizing new revenue
from the Office of Juvenile Justice and Delinquency Prevention in the amount of $1,180,000 to the Probation Department for the Supporting
Youth in the Community Initiative.
FISCAL IMPACT:
This action will provide revenue to fund the Supporting Youth in the Community Initiative in Contra Costa County. This program is 100%
funded by the federal government through the Office of Juvenile Justice and Delinquency Prevention. No County match is required.
BACKGROUND:
The Probation Department is a recipient of a federal Community Project Funding award of $1,180,000 for the launch of The Strategies for
Supporting Youth in the Community Initiative - A Collaborative Project with Strategies for Youth to provide evidence-based training sessions
on adolescent development to all departments and offices with law enforcement duties in the County.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sarah Shkidt, Chief of Administrative Services
(925)313-4195
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of
Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 29
To:Board of Supervisors
From:Esa Ehmen-Krause, County Probation Officer
Date:August 1, 2023
Contra
Costa
County
Subject:Funding for OJJDP Strategies for Youth Program
BACKGROUND: (CONT'D)
Strategies for Youth (SFY), a Cambridge, MA based organization, offers a trademarked training curriculum and program with a specific
focus on effective interaction with youth for law enforcement personnel. The program, based on research in adolescent development and
psychology, was designed to supplement standard law enforcement training and increase officers’ understanding of young people. Training
sessions highlight the differences between youth and adult cognitions, including that youth cognitions are more likely to be “hot” and that
they have the tendency to assert their autonomy. Role-play exercises with youth from local communities allow young people to share their
perceptions of officers’ responses and reinforce the differences between youth and adult perceptions and behaviors to social and contextual
cues. Training participants are taught skills and techniques to respond to young people in a manner that recognizes but redirects behavior
that is typical of a young person as well as strategies to de-escalate emotionally heated or aggressive encounters to minimize violence and
ultimately, reduce arrests. In addition, participants are taught to identify compromised youth behavior that might indicate mental health
problems, substance use, trauma, or some combination. Lastly, portions of the training focus on factors that commonly affect youth and
their behavior, such as neighborhood demographics and cultural messaging. This important aspect of the training program speaks to the
potential for mitigating any racial disparities in the arrests of young people.
The Probation Department will partner with SFY to offer a standard 2-day training that includes an assessment to customize the training to
meet the needs of the local community as well as a policy review with an eye toward how the language of each policy reflects a
trauma-informed, youth development approach. The project will also include a 4-day train the trainer program conducted by a SFY
psychologist and patrol officer where local officers learn how to train their peers. This training includes identification and training of local
psychologists and community-based youth-serving organizations to provide future trainings and to serve as a resource to the agency as well
as coaching to assist in the implementation of 2-day trainings. Given the size of the Probation Department and the Sheriff’s Office, the train
the trainer program was deemed to be the most efficient for long term sustainability. The funds for this program will be spent directly on the
trainings offered by SFY for all county-wide law enforcement agencies willing to participate. The training costs include SFY’s fees as well
as the backfill overtime costs for agencies to sustain operational staffing levels while officers attend the training courses.
CONSEQUENCE OF NEGATIVE ACTION:
If unapproved the program would not be implemented and appropriations would not be properly allocated.
ATTACHMENTS
BDA-23-00225
Budget Amendment: FY 2022-23 - Operating Budget on 06/30/2023 : BDA-23-00218
Budget Amendment Entries
Period *Ledger
Account/Summary
Home Organization *Cost Center *Fund Debit Amount Credit Amount Memo
FY 2022-23 Year (FY23
Operating Budget)
2251:COMPUTER
SOFTWARE COST
1050 ADMINISTRATION
(Home Org)
1070 NETWORK
SERVICES
100300 GENERAL $0.00 $155,000.00 Move funds to PW's for fire
suppression system
upgrade.
FY 2022-23 Year (FY23
Operating Budget)
4413:274-FIRE
SUPPRESSION SYS
1050 ADMINISTRATION
(Home Org)
4405 PLANT ACQ-OFFICE
BLDGS
100300 GENERAL $155,000.00 $0.00 Move funds to PW's for fire
suppression system
upgrade.
RECOMMENDATION(S):
APPROVE FY 2022-23 Appropriation and Revenue Adjustment No. BDA-23-00218 and AUTHORIZE the transfer of appropriations in the
amount of $155,000 from the Department of Information Technology to Public Works Plant Acquisitions for the replacement of a fire
suppression system.
FISCAL IMPACT:
This action increases appropriations in Public Works Plant Acquisitions (0111) by $155,000 and reduces appropriations in Information
Technology (0147) by that amount.
BACKGROUND:
The Department of Information Technology (DoIT) is working with Public Works to replace the FM200 fire suppression system, as it is in
disrepair, and presents a hazard to the County's primary data center. Due to the age of the wall unit, replacement parts are no longer available.
The system requires a full replacement that can provide proper monitoring and fault detection and complies with current fire safety standards. A
recent site survey provided the following status of the current system: 1) The Data Center
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Michelle Colefield, 608-4033
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 30
To:Board of Supervisors
From:Marc Shorr, Chief Information Officer
Date:August 1, 2023
Contra
Costa
County
Subject:Budget Amendment to move FY 22/23 funds from Information Technology (0147) to Public Works (0111- Plant Acq-office
Bldgs)
BACKGROUND: (CONT'D)
fire suppression system is over 25 years old, and the Fire Alarm panel and replacement parts are obsolete and no longer available. 2) There
was a recent incident when a discharge occurred in one zone due to a defective part. DoIT's halon support determined that based on the
series of lights being displayed on the wall control unit, there is a faulty circuit switch that controls the halon activation in the UPS room.
The Halon in the UPS room can trigger automatically without warning and must be disabled though a sequence of manual interventions
resulting in unplugging the panel's battery. If the battery does not become disengaged within 1 hour, the wall unit will activate all the halon
alarms and dispatch the fire department. 3) The current Data Center fire alarm system does not meet current NFPA codes. This project is
urgent in nature, as protection of the County's primary data center is of utmost importance.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, there will be insufficient funds in Public Works Plant Acquisitions (0111) to complete the data center fire
suppression system replacement, which is critical to protecting the County's primary data center in the event of fire.
CHILDREN'S IMPACT STATEMENT:
None
ATTACHMENTS
BDA-23-00218
POSITION ADJUSTMENT REQUEST
NO. 26170
DATE 6/30/2023
Department No./
Department CCC Fire Protection District Budget Unit No. 7300 Org No. 7300 Agency No. 70
Action Requested: Reallocate pay for Fire Emergency Vehicle Technician I (PMVC) (represented) and Fire Apparatus
Service Coordinator (PMSC) (represented) at salary plan and grade TB5 1575 ($6444.744 - $7105.33) to $7,858.13 -
$8,707.07, Fire Emergency Vehicle Technician II (PMTC) (represented) at salary plan and grade TB5 1000 ($7466.133 -
$8231.411) to $9,103.41 - $10,086.89, and Lead Fire Emergency Vehicle Technician (PMNC) (represented) at salary plan
and grade TN5 1001 ($9,527.63 - $10,504.21) to $10,537.07 - $11,675.43
Proposed Effective Date: 8/1/2023
Classification Questionnaire attached: Yes No / Cost is within Department’s budget: Yes No
Total One-Time Costs (non-salary) associated with request: $0.00
Estimated total cost adjustment (salary / benefits / one time):
Total annual cost $82,471.00 Net County Cost $0.00
Total this FY $75,603.00 N.C.C. this FY 0
SOURCE OF FUNDING TO OFFSET ADJUSTMENT 100% CCCFPD General Operating Fund
Department must initiate necessary adjustment and submit to CAO.
Use additional sheet for further explanations or comments.
Elizabeth Loud
______________________________________
(for) Department Head
REVIEWED BY CAO AND RELEASED TO HUMAN RESOURCES DEPARTMENT
Enid Mendoza 7/24/2023
___________________________________ ________________
Deputy County Administrator Date
HUMAN RESOURCES DEPARTMENT RECOMMENDATIONS DATE 7/25/23
Reallocate pay for Fire Emergency Vehicle Technician I (PMVC) (represented) and Fire Apparatus Service Coordinator
(PMSC) (represented) at salary plan and grade TB5 1575 ($6444.744 - $7105.33) to $7,858.13 - $8,707.07, Fire Emergency
Vehicle Technician II (PMTC) (represented) at salary plan and grade TB5 1000 ($7466.133 - $8231.411) to $9,103.41 -
$10,086.89, and Lead Fire Emergency Vehicle Technician (PMNC) (represented) at salary plan and grade TN5 1001
($9,527.63 - $10,504.21) to $10,537.07 - $11,675.43
Amend Resolution 71/17 establishing positions and resolutions allocating classes to the Basic / Exempt salary schedule.
Effective: Day following Board Action.
8/1/23(Date) Seantea Stewart 7/25/23
___________________________________ ________________
(for) Director of Human Resources Date
COUNTY ADMINISTRATOR RECOMMENDATION: DATE 7/27/2023
Approve Recommendation of Director of Human Resources
Disapprove Recommendation of Director of Human Resources Enid Mendoza
Other: ____________________________________________ ___________________________________
(for) County Administrator
BOARD OF SUPERVISORS ACTION: Monica Nino, Clerk of the Board of Supervisors
Adjustment is APPROVED DISAPPROVED and County Administrator
DATE BY
APPROVAL OF THIS ADJUSTMENT CONSTITUTES A PERSONNEL / SALARY RESOLUTION AMENDMENT
POSITION ADJUSTMENT ACTION TO BE COMPLETED BY HUMAN RESOURCES DEPARTMENT FOLLOWING BOARD ACTION
Adjust class(es) / position(s) as follows:
P300 (M347) Rev 3/15/01
REQUEST FOR PROJECT POSITIONS
Department Date No.
1. Project Positions Requested:
2. Explain Specific Duties of Position(s)
3. Name / Purpose of Project and Funding Source (do not use acronyms i.e. SB40 Project or SDSS Funds)
4. Duration of the Project: Start Date End Date
Is funding for a specified period of time (i.e. 2 years) or on a year-to-year basis? Please explain.
5. Project Annual Cost
a. Salary & Benefits Costs: b. Support Costs:
(services, supplies, equipment, etc.)
c. Less revenue or expenditure: d. Net cost to General or other fund:
6. Briefly explain the consequences of not filling the project position(s) in terms of:
a. potential future costs d. political implications
b. legal implications e. organizational implications
c. financial implications
7. Briefly describe the alternative approaches to delivering the services which you have considered. Indicate why these
alternatives were not chosen.
8. Departments requesting new project positions must submit an updated cost benefit analysis of each project position at the
halfway point of the project duration. This report is to be submitted to the Human Resources Department, which will
forward the report to the Board of Supervisors. Indicate the date that your cost / benefit analysis will be submitted
9. How will the project position(s) be filled?
a. Competitive examination(s)
b. Existing employment list(s) Which one(s)?
c. Direct appointment of:
1. Merit System employee who will be placed on leave from current job
2. Non-County employee
Provide a justification if filling position(s) by C1 or C2
USE ADDITIONAL PAPER IF NECESSARY
RECOMMENDATION(S):
ADOPT Position Adjustment Resolution No. 26170 reallocating pay for Fire Emergency Vehicle Technician I (PMVC) (represented) and Fire
Apparatus Service Coordinator (PMSC) (represented) at salary plan and grade TB5 1575 ($6444.744 - $7105.33) to $7,858.13 - $8,707.07, Fire
Emergency Vehicle Technician II (PMTC) (represented) at salary plan and grade TB5 1000 ($7466.133 - $8231.411) to $9,103.41 - $10,086.89,
and Lead Fire Emergency Vehicle Technician (PMNC) (represented) at salary plan and grade TB5 1001 ($9,527.63 - $10,504.21) to $10,537.07
- $11,675.43 in the Fire Protection District.
FISCAL IMPACT:
Upon approval, this action has an annual cost adjustment of approximately $82,471. Since the Contra Costa County Fire Protection District is a
special district, there will not be an impact to the County's General Fund.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Elizabeth Loud 925-941-3300 ext
1303
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C. 31
To:Board of Supervisors
From:Lewis T. Broschard III, Chief, Contra Costa Fire Protection District
Date:August 1, 2023
Contra
Costa
County
Subject:Reallocate pay for Fire Emergency Vehicle Tech I (PMVC), Fire Apparatus Service Coordinator (PMSC), Fire Emergency Veh
Tech II (PMTC), and Lead Fire E
BACKGROUND:
The classifications in the Fire Emergency Vehicle Technician series diagnose and make vital mechanical repairs to fire fighting apparatus
and equipment, heavy duty vehicles, and trucks. Recruitments over the last several years have been minimally successful, highlighting the
difficulty of recruiting experienced fire equipment mechanics. Direct feedback from candidates who declined job offers was that they
declined due to the pay. In addition, attrition by staff to higher paying agencies has highlighted the difficulty in retaining experienced fire
equipment mechanics.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the Fire District will not be able to recruit or retain qualified mechanics, which will adversely impact the
services provided by the District.
AGENDA ATTACHMENTS
P300 No. 26170 CCCFPD
MINUTES ATTACHMENTS
Signed P300 26170
POSITION ADJUSTMENT REQUEST
NO. 26166
DATE 7/6/2023
Department No./
Department Health Services Budget Unit No. 0540 Org No. 6371 & 6379
Agency No. 18
Action Requested: Increase the hours of one (1) Occupational Therapist II (V5VH) position No. 7592 from 36/40 to 40/40
(Org No. 6371); and decrease the hours of one (1) Occupational Therapist II (V5VH) position No. 8691 from 36/40 to 32/40
(Org # 6379) and its incumbents in the Contra Costa Health Department. (Represented)
Proposed Effective Date: 8/1/2023
Classification Questionnaire attached: Yes No / Cost is within Department’s budget: Yes No
Total One-Time Costs (non-salary) associated with request:
Estimated total cost adjustment (salary / benefits / one time):
Total annual cost $0 Net County Cost
Total this FY $0 N.C.C. this FY
SOURCE OF FUNDING TO OFFSET ADJUSTMENT: Cost Neutral - 100% funded by Hospital Enterprise Fund I
Department must initiate necessary adjustment and submit to CAO.
Use additional sheet for further explanations or comments.
Laurén Jimenez
______________________________________
(for) Department Head
REVIEWED BY CAO AND RELEASED TO HUMAN RESOURCES DEPARTMENT
Sarah Kennard for 7/21/2023
___________________________________ ________________
Deputy County Administrator Date
HUMAN RESOURCES DEPARTMENT RECOMMENDATIONS DATE
Exempt from Human Resources review under delegated authority
Amend Resolution 71/17 establishing positions and resolutions allocating classes to the Basic / Exempt salary schedule.
Effective: Day following Board Action.
(Date)
___________________________________ ________________
(for) Director of Human Resources Date
COUNTY ADMINISTRATOR RECOMMENDATION: DATE 7/26/23
Approve Recommendation of Director of Human Resources
Disapprove Recommendation of Director of Human Resources Paul Reyes
Other: ____________________________________________ ___________________________________
(for) County Administrator
BOARD OF SUPERVISORS ACTION: Monica Nino, Clerk of the Board of Supervisors
Adjustment is APPROVED DISAPPROVED and County Administrator
DATE BY
APPROVAL OF THIS ADJUSTMENT CONSTITUTES A PERSONNEL / SALARY RESOLUTION AMENDMENT
POSITION ADJUSTMENT ACTION TO BE COMPLETED BY HUMAN RESOURCES DEPARTMENT FOLLOWING BOARD ACTION
Adjust class(es) / position(s) as follows:
P300 (M347) Rev 3/15/01
REQUEST FOR PROJECT POSITIONS
Department Date _______ No. xxxxx
1. Project Positions Requested:
2. Explain Specific Duties of Position(s)
3. Name / Purpose of Project and Funding Source (do not use acronyms i.e. SB40 Project or SDSS Funds)
4. Duration of the Project: Start Date End Date
Is funding for a specified period of time (i.e. 2 years) or on a year -to-year basis? Please explain.
5. Project Annual Cost
a. Salary & Benefits Costs: b. Support Costs:
(services, supplies, equipment, etc.)
c. Less revenue or expenditure: d. Net cost to General or other fund:
6. Briefly explain the consequences of not filling the project position(s) in terms of:
a. potential future costs d. political implications
b. legal implications e. organizational implications
c. financial implications
7. Briefly describe the alternative approaches to delivering the services which you have considered. Indicate why these
alternatives were not chosen.
8. Departments requesting new project positions must submit an updated cost benefit analysis of each project position at the
halfway point of the project duration. This report is to be submitted to the Human Resources Department, which will
forward the report to the Board of Supervisors. Indicate the date that your cost / benefit analysis will be submitted
9. How will the project position(s) be filled?
a. Competitive examination(s)
b. Existing employment list(s) Which one(s)?
c. Direct appointment of:
1. Merit System employee who will be placed on leave from current job
2. Non-County employee
Provide a justification if filling position(s) by C1 or C2
USE ADDITIONAL PAPER IF NECESSARY
RECOMMENDATION(S):
ADOPT Position Adjustment Resolution No. 26166 to increase the hours of one (1) Occupational Therapist II (V5VH) position No. 7592 and its
incumbent from 36/40 to 40/40 (Org No. 6371); and decrease the hours of one (1) Occupational Therapist II (V5VH) position No. 8691 and its
incumbent from 36/40 to 32/40 (Org No. 6379) both at salary plan and grade TC5-1746 ($8,416 - $10,230) in the Contra Costa Health
Department. (Represented)
FISCAL IMPACT:
Upon approval, there will be no additional cost associated with this request (Cost Neutral) (100% Hospital Enterprise Fund I)
BACKGROUND:
Occasionally, incumbents may submit a request to their managers to increase or decrease their position hours. The managers then evaluate the
request based on operational requirements and program service needs. One incumbent requested for their position (position No. 7592) hours to
be increased from 36/40 to 40/40 due to being assigned to work in the inpatient psych and medical floor units. These units typically have a
heavier workload compared to other units. The manager approved this request to make the position 40/40. In addition, increasing the hours to
40/40 will eliminate overtime costs. The second incumbent requested for their position (position No. 8691) hours to be decreased from 36/40 to
32/40. This position is assigned to work in industrial rehabilitation / ergonomic outpatient services. Decreasing the position hours would not
affect the operations of the unit; therefore, the manager approved this request of the incumbent.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the department will not be able to fulfill the request of the incumbents and support the operational needs.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Lauren Jimenez, 925-957-5262
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: Lauren Jimenez, Larita Clow, Linh Huynh, Kathi Caudel, Karen Lloyd
C. 32
To:Board of Supervisors
From:Anna Roth, Health Services
Date:August 1, 2023
Contra
Costa
County
Subject:Increase/Decrease the Hours of 2 Occupational Therapist II Positions and its Incumbents in the Rehabilitation Therapy Services
Unit
AGENDA
ATTACHMENTS
P300 26166
MINUTES
ATTACHMENTS
Signed P300 26166
POSITION ADJUSTMENT REQUEST
NO. 26175
DATE 7/10/2023
Department No./
Department Health Services Budget Unit No. 0540 Org No. 6412 Agency No. A18
Action Requested: Decrease the hours of one (1) Nurse Practitioner (VWSB) position #15679 and its incumbent EE#81433
from 24/40 to 22/40 in the Health Services Department. (Represented)
Proposed Effective Date: 8/1/2023
Classification Questionnaire attached: Yes No / Cost is within Department’s budget: Yes No
Total One-Time Costs (non-salary) associated with request: $0.00
Estimated total cost adjustment (salary / benefits / one time):
Total annual cost ($15,717.00) Net County Cost
Total this FY ($14,407.00) N.C.C. this FY
SOURCE OF FUNDING TO OFFSET ADJUSTMENT: Cost Savings (100% Enterprise Fund I)
Department must initiate necessary adjustment and submit to CAO.
Use additional sheet for further explanations or comments.
Larita Clow
______________________________________
(for) Department Head
REVIEWED BY CAO AND RELEASED TO HUMAN RESOURCES DEPARTMENT
Sarah Kennard for 07/26/2023
___________________________________ ________________
Deputy County Administrator Date
HUMAN RESOURCES DEPARTMENT RECOMMENDATIONS DATE
Exempt from Human Resources review under Delegated Authority
Amend Resolution 71/17 establishing positions and resolutions allocating classes to the Basic / Exempt salary schedule.
Effective: Day following Board Action.
(Date)
___________________________________ ________________
(for) Director of Human Resources Date
COUNTY ADMINISTRATOR RECOMMENDATION: DATE
Approve Recommendation of Director of Human Res ources
Disapprove Recommendation of Director of Human Resources
Other: ____________________________________________ ___________________________________
(for) County Administrator
BOARD OF SUPERVISORS ACTION: Monica Nino, Clerk of the Board of Supervisors
Adjustment is APPROVED DISAPPROVED and County Administrator
DATE BY
APPROVAL OF THIS ADJUSTMENT CONSTITUTES A PERSONNEL / SALARY RESOLUTION AMENDMENT
POSITION ADJUSTMENT ACTION TO BE COMPLETED BY HUMAN RESOURCES DEPARTMENT FOLLOWING BOARD ACTION
Adjust class(es) / position(s) as follows:
P300 (M347) Rev 3/15/01
REQUEST FOR PROJECT POSITIONS
Department Date _______ No. xxxxx
1. Project Positions Requested:
2. Explain Specific Duties of Position(s)
3. Name / Purpose of Project and Funding Source (do not use acronyms i.e. SB40 Project or SDSS Funds)
4. Duration of the Project: Start Date End Date
Is funding for a specified period of time (i.e. 2 years) or on a year-to-year basis? Please explain.
5. Project Annual Cost
a. Salary & Benefits Costs: b. Support Costs:
(services, supplies, equipment, etc.)
c. Less revenue or expenditure: d. Net cost to General or other fund:
6. Briefly explain the consequences of not filling the project position(s) in terms of:
a. potential future costs d. political implications
b. legal implications e. organizational implications
c. financial implications
7. Briefly describe the alternative approaches to delivering the services which you have cons idered. Indicate why these
alternatives were not chosen.
8. Departments requesting new project positions must submit an updated cost benefit analysis of each project position at the
halfway point of the project duration. This report is to be submitted to the Human Resources Department, which will
forward the report to the Board of Supervisors. Indicate the date that your cost / benefit analysis will be submitted
9. How will the project position(s) be filled?
a. Competitive examination(s)
b. Existing employment list(s) Which one(s)?
c. Direct appointment of:
1. Merit System employee who will be placed on leave from current job
2. Non-County employee
Provide a justification if filling position(s) by C1 or C2
USE ADDITIONAL PAPER IF NECESSARY
RECOMMENDATION(S):
ADOPT Position Adjustment Resolution No. 26175 to decrease the hours of one (1) Nurse Practitioner (VWSB) position #15679 and its
incumbent EE#81433 from 24/40 to 22/40 at salary plan and grade L35-1873 ($13,262 - $16,562) in the Health Services Department.
(Represented)
FISCAL IMPACT:
Upon approval, there is an annual cost savings of approximately $15,717 with pension costs of $4,008 already included. The entire cost is
funded by Hospital Enterprise Fund I (100%).
BACKGROUND:
The Health Services Department is requesting to decrease the position hours for Nurse Practitioner position #15679 and its incumbent from
24/40 to 22/40. This request is being made because it was discovered that per the CNA MOU, as a 24-hour employee, they are only allowed to
bill for two (2) hours of administrative time, but their schedule was set up to bill for four (4) hours. The incumbent currently works five (5)
clinics and with two (2) hours of admin time. This would give the incumbent a 22-hour position. The option was given to add additional clinic
time, but the incumbent elected to decrease their position hours in lieu of more clinic time. No clinical hours are affected by this change.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the department will not be able to fulfill the request of the incumbent and support the operational needs.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Larita Clow, (925) 957-5244
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: Samir Shah, Linh Huynh, Jo-Anne Linares, Kathi Caudel, Larita Clow
C. 33
To:Board of Supervisors
From:Anna Roth, Health Services
Date:August 1, 2023
Contra
Costa
County
Subject:Decrease the hours of one Nurse Practitioner position #15679 and its incumbent in the Health Services Department
AGENDA
ATTACHMENTS
P300-26175
MINUTES
ATTACHMENTS
Signed P300 26175
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:5
John Gioia
Candace Andersen
Diane Burgis
Ken Carlson
Federal D. Glover
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/511
IN THE MATTER OF appointing one Department of Conservation and Development Planner III incumbent to the class of
Principal Planner – Level A at a nonconforming salary step
WHEREAS, the salary regulations state that “Any employee who is appointed to a position of a class allocated to a higher salary
range than the class he previously occupied shall receive the salary in the new salary range which is next higher than the rate he
was receiving before promotion”; and
WHEREAS, Planner III incumbent 69906 in the Department of Conservation and Development currently receives pay
differential of 10% on a regular basis as allowed under the Local 21 MOU (Section 42.19) in recognition of complex and special
assignments; and
WHEREAS, were the Salary Regulations strictly applied to the promotion of this employee to Principal Planner - Level A, it
would result in a reduction in pay and become a disincentive for this competent employee to accept promotion; and
WHEREAS, as recommended by the appointing authority, there is a need to recognize and compensate this employee for the
more complex and responsible work assigned to the Principal Planner - Level A classification;
NOW, THEREFORE, BE IT RESOLVED THAT effective August 1, 2023, Planner III incumbent 69906 is appointed to the class
of Principal Planner - Level A (5AHD) at Step 7 of the ZA2-1871 salary range.
Contact: Julie Enea (925) 655-2056
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
RECOMMENDATION(S):
ADOPT Resolution No. 2023/511 to appoint, effective August 1, 2023, Planner III incumbent 69906 to the class of Principal Planner – Level A
(5AHD) at Step 7 of the ZA2-1871 salary range, in the Department of Conservation and Development.
FISCAL IMPACT:
The estimated annual cost of $2,200 associated with this action is budgeted in the Land Development Fund.
BACKGROUND:
The Department of Conservation and Development will promote one DCD Planner III incumbent to the class of Principal Planner-Level A, as a
result of a competitive recruitment. The employee currently receives differential pay of ten percent on a regular basis as allowed under the
Local 21 MOU (Section 42.19) in recognition of complex and special Planner III assignments. The differential pay is not available to Principal
Planner classifications. Based on the Salary Regulations rules on promotion, the specialized differential is not used to calculate step placement
upon promotion, which, if strictly interpreted, will result in the employee receiving a cut to pay. This serves as a disincentive for competent
employees to take promotions. Consequently, the County Administrator is recommending that an exception be made to appoint the employee
from Step 3 to Step 7 (Employee Number 69906) of the Principal Planner – Level A classification.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the Planner III incumbent will be adversely impacted by having to take a reduction in pay to accept a promotional
opportunity.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Julie Enea (925) 655-2056
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C. 34
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:APPOINTMENT OF A PLANNER III INCUMBENT TO A NON-CONFORMING SALARY STEP IN THE PRINCIPAL
PLANNER A JOB CLASS
AGENDA ATTACHMENTS
Resolution 2023/511
MINUTES ATTACHMENTS
Signed Resolution No.
2023/511
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a lease with Pacific Clinics for approximately 2,098 square
feet of space at the County-owned property located at 25 Allen Street in Martinez, under which, in lieu of paying rent, Pacific Clinics will
provide services to children and adolescents 4-17 years old with behavioral health issues in the Crisis Stabilization Unit located at the site under
a service contract with the County, for the term of the service contract.
FISCAL IMPACT:
There is no impact to the General Fund. If the County were to charge rent under this lease it would create duplicative efforts because the tenant
will be operating the facility under a service contract with the County, which requires County to reimburse the tenant for the cost of the rent
payments.
BACKGROUND:
Under a service contract with the County’s Health Services Department (HSD), Pacific Clinics will operate the County’s Crisis Stabilization
Unit (the “CSU”) at 25 Allen Street, Martinez, providing services to children and adolescents ages 4-17 who are experiencing severe psychiatric
symptoms. Pacific Clinics will operate the CSU 24/7, providing care that will include intake assessment, on-going supervision, resourcing and
discharge planning, and psychiatric and medication evaluation. In lieu of rent, Pacific Clinics will provide these very needed services to the
County in accordance with the service contract.
The term of the lease will be co-terminus with the service contract. If the service contract is terminated, the lease will terminate. If the service
contract is extended, the term of the lease will be extended. The term of the lease and the service contract is expected to begin July 1, 2023, upon
the completion of in-progress tenant improvements. The initial term of the lease and the service contract runs through June 30, 2024.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Margaret Eychner 925-957-2463
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Stacey M. Boyd, Deputy
cc:
C. 35
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Lease with Pacific Clinics at 25 Allen Street, Martinez
CONSEQUENCE OF NEGATIVE ACTION:
If this lease is not approved, Pacific Clinics will not be able to carry out the service contract at this location.
ATTACHMENTS
25 Allen Pacific Clinics
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Grant Agreement #29-806-8 with
the City of Concord to pay the County an amount not to exceed $12,500 for the provision of homeless outreach services for the Coordinated
Outreach, Referral and Engagement (CORE) Program for the period July 1, 2022 to June 30, 2023.
FISCAL IMPACT:
Approval of this agreement will allow the county to receive an amount up to $12,500, for Fiscal Year 2022-23, from the City of Concord to
provide homeless outreach services. No County funds required.
BACKGROUND:
CORE teams serve as an entry point into the County’s coordinated entry system for unsheltered persons and work to locate, engage, stabilize
and house chronically homeless individuals and families. County has been providing homeless outreach service under this contract since July
2017.
On December 15, 2020 the Board of Supervisors approved Amendment #29-806-6 to receive funds in an amount of $12,500 from the City of
Concord for the provision of homeless outreach services for the CORE Program which locates and engages homeless clients throughout Contra
Costa County for the period July 1, 2020 through June 30, 2021.
On September 14, 2021 the Board of Supervisors approved Amendment #29-806-7 with the City of Concord to receive additional funds in an
amount not to exceed $12,500 and to extend the termination date from June 30, 2021 to June 30, 2022 for additional homeless outreach services
for the CORE Program.
Approval of Grant Agreement #29-806-8 will allow county to receive funds from the City of Concord to continue providing homeless outreach
services, through June 30, 2023. This agreement includes the County agreeing to indemnify and hold harmless the City for claims arising out of
County’s performance under this agreement. This agreement is late due to an oversight by the Health, Housing and Homeless Services Division
administrative staff.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Christy Saxton, 925-608-6700
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: L Walker, M Parkinen
C. 36
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Grant Agreement #29-806-8 with the City of Concord Community Development Block Grant Funding
CONSEQUENCE OF NEGATIVE ACTION:
If this amendment is not approved, county will not receive funding and without such funding, the CORE program may have to operate at a
reduced capacity.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Agreement #28-602-21 (State
#23-10311) with the California Department of Public Health, including full indemnification of the State of California, to pay County an amount
not to $3,641,396 to continue the CalFresh Healthy Living Program (CFHL) for education on healthful nutrition and physical activity practices
to reduce risk for chronic diseases for the period from October 1, 2023 through September 30, 2026.
FISCAL IMPACT:
Approval of this agreement will result in an amount not to exceed $3,641,396 of State funding for the County’s Nutrition and Physical Activity
Promotion Project. There is no County match required.
BACKGROUND:
The purpose of the Grant is to provide nutrition education and obesity prevention activities and interventions for low-income Californians under
the CFHL program. The negative health effects of obesity and resulting chronic diseases, such as heart disease, high blood pressure, diabetes,
arthritis, and some forms of cancer, are well-documented. Obesity rates continue to grow and remain high among children, adolescents, and
adults. The County has been contracting with the State for these services since 1997.
The CFHL program in contra costa county will offer a comprehensive public health approach that enables partners to work together to prevent
obesity and serve Supplement Nutrition Assistance Program-Education (SNAP-Ed) eligible adults and their families, other low-income
individuals who qualify for SNAP benefits or other means-tested Federal assistance programs. The objectives will be to increase access to
healthy fruits, vegetables and beverages in a minimum of 6 organizations that provide supplemental sources of including food banks, school and
after-school programs, summer meal programs and senior meal sites, reaching a minimum of 6,000.
On September 10, 2019, the Board of Supervisors approved Agreement #28-602-19 with the California Department of Public Health, to pay
County in an amount not to exceed $2,820,573, for CFHL Program for the period from October 1, 2019 through September 30, 2022.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Ori Tzvieli, 925-608-5267
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: Marcy Wilhelm
C. 37
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Agreement #28-602-21 with the California Department of Public Health
BACKGROUND: (CONT'D)
On August 2, 2022, the Board of Supervisors approved Amendment Agreement #28-602-20 with the California Department of Public Health,
for CFHL Program to increase the amount payment to the County by $940,191 to a new total of $3,760,764 and extend the termination date
through September 30, 2023.
Approval of Agreement #28-602-21 will provide County continuous funding support for the CFHL Program through September 30, 2026. This
Agreement includes fully indemnifying the State of California.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, the County will not receive funding from the California Department of Public Health for the implementation of
the CalFresh Healthy Living Program to provide nutrition education and obesity prevention activities and interventions for low-income residents
living in Contra Costa County.
CHILDREN'S IMPACT STATEMENT:
The recommendation supports the following impact statement: To ensure that children and youth are healthy and preparing for productive
adulthoods with healthier eating habits and a physically active lifestyle to prevent childhood obesity and other chronic diseases.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a contract amendment with ECS Imaging, Inc., to increase the
payment limit by $62,195 to a new payment limit of $295,195 to provide additional software licenses, and project management hours associated
with the implementation of Laserfiche, an electronic records content management system, with no change to the contract term of September 30,
2021 through September 29, 2024, Countywide.
FISCAL IMPACT:
100% of the costs for the implementation of Laserfiche will be charged out to various special revenue funds and special districts as the project is
impacted by the full scope of Public Work's activities.
BACKGROUND:
On September 27, 2016, the Board of Supervisors approved a contract with ECS Imaging, Inc., for software, software support and Laserfiche
implementation for all Public Works divisions. On January 16, 2018, the Board of Supervisors approved Contract Amendment No. 1 with ECS
Imaging, Inc. to purchase additional software modules and licenses, and to continue with project
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Carrie Ricci, 925-313-2235
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C. 38
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Contract Amendment No. 1 with ECS Imaging, Inc., Countywide
BACKGROUND: (CONT'D)
management. The project management includes working with Public Works divisions to complete their work processes and set up work flows in
Laserfiche to more efficiently store records electronically. During this contract period, projects assigned to ECS Imaging, Inc. were delayed due
to Public Works Staff availability in 2020 and 2021.
ECS Imaging, Inc. built the system that Public Works needs in order to have effective electronic records content management and workflows.
Additionally, the projects in process are required to be completed in order to use the Laserfiche system effectively.
On September 21, 2021 the Board of Supervisors approved the current contract with ECS imaging, Inc., to provide additional project
management work, to complete project management work from 2020 and 2021, to allow for additional licensing, and to provide on-call support.
The Public Works Department requires an amendment with ECS Imaging Inc. to add additional funds to the payment limit of the contract for
additional project management hours and additional licenses.
Government Code Section 31000 authorizes the County to contract for services including the services that ECS Imaging, Inc. provides.
CONSEQUENCE OF NEGATIVE ACTION:
Without approval of the contract, Public Works will not be able to complete Laserfiche implementation and provide software and support for the
existing system.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #74–331-15 with Helios
Healthcare, LLC, a limited liability company, in an amount not to exceed $492,794, to provide sub-acute skilled nursing care services for serious
mentally ill and neurobehavioral clients, for the period from July 1, 2023 through June 30, 2024.
FISCAL IMPACT:
Approval of this contract will result in budgeted expenditures of up to $492,794 and will be funded 100% by Mental Health Realignment Funds.
(Rate increase)
BACKGROUND:
This Contract meets the social needs of County’s population by providing sub-acute skilled nursing care services for serious mentally ill and
neurobehavioral clients in Contra Costa County.The county has been contracting with Helios Healthcare, LLC, since July 2008.
On July 12, 2022, the Board of Supervisors approved Contract #74-331-14 with Helios Healthcare, LLC, in an amount not to exceed $473,840,
to provide sub-acute skilled nursing care services for serious mentally ill and neurobehavioral clients, for the period from July 1, 2022 through
June 30, 2023.
Approval of Contract #74-331-15 will allow the contractor to continue providing services through June 30, 2024. This contract includes mutual
indemnification to hold harmless both parties for any claims arising out of the performance of this contract. This contract was requested late due
to delayed negotiations with the contractor.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, there will be fewer sub-acute skilled nursing care services available for county’s seriously mentally ill and
neurobehavioral clients.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5212
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc: L Walker, M Parkinen
C. 39
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #74–331-15 with Helios Healthcare, LLC
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Conservation and Development Director, or designee, to execute a contract with the State of California,
Employment Development Department, in an amount not to exceed $4,992, to provide confidential employment and wage data to the County
for the period May 15, 2023 through May 14, 2024.
FISCAL IMPACT:
The cost will be funded by the Northern Waterfront Economic Development initiative allocation from the General Fund.
BACKGROUND:
The State of California, Employment Development Department (EDD) compiles regional employment and wage data. This data is informative
of local and state-wide economic and labor trends and can be a useful tool in developing economic development strategies. This data is,
however, confidential and may only be obtained by agreement with EDD. Pursuant to this proposed agreement, the EDD will produce and
provide confidential Quarterly Census of Employment and Wages data to the County for the purpose of economic planning and development.
The County has entered into a separate contract with Beacon Economics to perform analysis of employment and employer trends and prepare
economic forecasts for the County and its sub-areas (e.g., South County, East County, Supervisorial Districts, etc.). The proposed agreement
with EDD authorizes the County to disclose the confidential employment and wage data obtained from EDD to Beacon Economics for the
specific purpose of fulfilling the Service Plan set forth into a separate contract with Beacon Economics. Under its contract with the County,
Beacon Economics is responsible for payment to the EDD for the cost of the confidential data obtained through the proposed agreement. The
proposed agreement requires the County to indemnify the EDD from any losses that arise from the release of confidential employment and wage
date by County employees who use the data under the agreement. The proposed agreement also requires that Beacon Economics separately
indemnify the EDD from any losses that arise from the release of confidential employment and wage data by employees of Beacon Economics.
In the event the County incurs any losses arising from the release of confidential employment and wage data by employees of Beacon
Economics, Beacon Economics is required under its contract with the County to indemnify the County from such losses.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Alyson Greenlee, 925-655-2783
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc:
C. 40
To:Board of Supervisors
From:Alyson Greenlee
Date:August 1, 2023
Contra
Costa
County
Subject:Agreement with EDD for Confidential Employment and Wage Data
CONSEQUENCE OF NEGATIVE ACTION:
Without this contract, the Department of Conservation and Development would not be able to gain statistical data for Contra Costa County
economic analysis.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #27-188-10 with Gretchen
D. Graves, M.D., an individual, in an amount not to exceed $900,000, to provide pediatric primary care physician services to Contra Costa
Health Plan (CCHP) members for the period from December 1, 2023 through November 30, 2026.
FISCAL IMPACT:
Approval of this Contract will result in contractual service expenditures of up to $900,000 over a three-year period and will be funded 100% by
CCHP Enterprise Fund II. (No rate increase)
BACKGROUND:
CCHP has an obligation to provide primary care physician services according to the terms of their Individual and Group Health Plan
membership contracts with the county. Contractor has been a member in the CCHP Provider Network providing pediatric primary care services
since February 1, 1997.
On November 10, 2020, the Board of Supervisors approved Contract #27-188-9 with Gretchen D. Graves, M.D., in an amount not to exceed
$900,000 for the provision of pediatric primary care services to CCHP members, for the period December 1, 2020 through November 30, 2023.
Approval of Contract #27-188-10 will allow the contractor to continue to provide pediatric primary care services for CCHP members through
November 30, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain specialized pediatric primary care physician services for its members under the terms of their Individual
and Group Health Plan membership contracts with the County will not be provided.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc: S Cordova, C Viscarra
C. 41
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #27-188-10 with Gretchen D. Graves, M.D.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-325-1 with Bay
Imaging Consultants Medical Group, Inc., a corporation, in an amount not to exceed $900,000, to provide diagnostic imaging services for
Contra Costa Health Plan (CCHP) members for the period December 1, 2023 through November 30, 2025.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $900,000 over a two-year period and will be funded 100% by
CCHP Enterprise Fund II. (No rate increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized diagnostic imaging health care services for its members under the terms of their
Individual and Group Health Plan membership contracts with the county. This contractor has been a part of the CCHP Provider Network since
December 1, 2021. On November 23, 2021 the Board of Supervisors approved Contract #77-325 with Bay Imaging Consultants Medical
Group, Inc. in an amount not to exceed $3,600,000 for the provision of diagnostic imaging services for CCHP members for the period
December 1, 2021 through November 30, 2023. Approval of Contract #77-325-1 will allow this contractor to continue providing diagnostic
imaging services for CCHP members for the period December 1, 2023 through November 30, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain specialized diagnostic imaging services for CCHP members under the terms of their Individual and
Group Health Plan membership contract with the County will not be provided, which may delay services to CCHP members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc: S Cordova, C Viscarra
C. 42
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-325-1 with Bay Imaging Consultants Medical Group, Inc.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Sheriff-Corner, a purchase order with Shimadzu Scientific
Instruments in an amount not to exceed $390,950 to purchase a Shimadzu LCMS-8050 Triple Quadrupole Liquid Chromatograph Tandem Mass
Spectrometry (LC-MS/MS) System for the Office of the Sheriff, Forensic Services Division.
FISCAL IMPACT:
The requested expenditure will be fully funded through FY 22/24 California Highway Patrol (CHP)-Cannabis Tax Fund Grant revenue and
have a zero net County cost.
BACKGROUND:
The Contra Costa County, Office of the Sheriff, Forensic Services Division (FSD) operates an International Organization for Standardization
(ISO) 17025 ANSI National Accreditation Board (ANAB) Accredited Crime Laboratory able to provide County-wide Forensic Toxicological
testing services.
The Toxicology Unit is responsible for the analysis of blood and urine evidence for driving under the influence
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: (925)655-0023
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc: Heike Anderson, Enid Mendoza, Donn David
C. 43
To:Board of Supervisors
From:David O. Livingston, Sheriff-Coroner
Date:August 1, 2023
Contra
Costa
County
Subject:Purchase Order - Shimadzu Scientific Instruments - LC/MS-MS System
BACKGROUND: (CONT'D)
of drugs (DUID) cases. The CHP Cannabis Grant funds are needed to ensure efficient processing and analysis of DUID-related offenses. The
CHP Cannabis Grant funds will be used to purchase a Shimadzu LCMS-8050 Triple Quadrupole Liquid Chromatograph Tandem Mass
Spectrometry (LC-MS/MS) System. The LC-MS/MS System will enable the FSD to provide comprehensive information on driving under the
influence of drugs (DUID) eliminate the need to send evidence to an outside testing laboratory. The instrument will have the ability to rapidly
determine and quantitate impairing substances such as designer benzodiazepines, fentanyl analogs and opiate analogs. The LC-MS/MS System
will allow the FSD to meet current and future DUID guidelines for the drug assays as required by National Highway and Traffic Safety
Administration (NHTSA) and the National Safety Council. The purchase of this System will improve turnaround times and reduce backlog in
the Toxicology Unit.
On March 29, 2022, the Contra Costa County Board of Supervisors adopted Resolution No 2022/100, authorizing the Sheriff-Coroner to apply
for and accept a grant from the California Highway Patrol Cannabis Tax Fund to purchase this equipment.
CONSEQUENCE OF NEGATIVE ACTION:
A decision not to purchase the Shimadzu LCMS will increase the Toxicology backlog, increase the turnaround time for DUID cases, and
contribute to delays in criminal prosecutions.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to execute a contract with Summit Food Service, including mutual
indemnification, in an amount not to exceed $9,000,000 to provide food service for inmates, employees, guests and other persons at the Office
of the Sheriff's West County Detention Facility, Martinez Detention Facility and Marsh Creek Detention Facility for the period July 1, 2023
through June 30, 2026, plus two optional one-year term extensions.
FISCAL IMPACT:
Approval of this request will result in up to $9,000,000 in contractual service expenditures over a three-year period and will be funded 100% by
the Sheriff's Office budgeted General Fund.
BACKGROUND:
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Abigail Balana, 925-655-0008
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc:
C. 44
To:Board of Supervisors
From:David O. Livingston, Sheriff-Coroner
Date:August 1, 2023
Contra
Costa
County
Subject:Summit Food Service
BACKGROUND: (CONT'D)
Summit Food Service will provide food procurement, menu planning and nutritional review of inmate meals per the Title 15 Minimum
Standards for Local Detention Facilities, which requires a minimum diet based on specific caloric requirements and necessitates an annual
review by a registered dietician. The current inmate menu has not been adequately updated by a registered dietician to reflect contemporary
needs, especially as it relates to medical diets. Additionally, with the rising cost of food, contracting for procurement allows the County to
access price discounts otherwise unavailable to us. This contract went out to bid on December 2022 with three companies bidding. After review,
Summit Food Service was ultimately awarded the bid.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, our inmate menu may be subject to scrutiny as it has had limited updates, particularly as it relates to the medical
diets prescribed by the Detention Medical Staff, and in some cases, may not be compliant with Title 15 Minimum Standards. Additionally, our
current method of food procurement and preparation does not adequately address emergency food contingencies such as natural disasters or
staffing crises.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #76-827 with FirstLocum
Inc. (dba DirectShifts), a corporation, in an amount not to exceed $1,500,000, to provide temporary medical staffing services at Contra Costa
Regional Medical Center (CCRMC) and Contra Costa Health Centers for the period May 1, 2023 through April 30, 2026.
FISCAL IMPACT:
Approval of this contract will result in contractual expenditures of up to $1,500,000 over a three-year period and will be funded as budgeted by
the Department by 100% Hospital Enterprise Fund I allocations.
BACKGROUND:
Contra Costa Regional Medical Center (CCRMC) and Contra Costa Health Centers have an obligation to provide medical staffing services to
patients. Therefore, the county contracts with temporary help firms to ensure patient care is provided during peak loads, temporary absences,
vacations and emergency situations where additional staffing is required.
Under new Contract #76-827, this contractor will provide temporary medical staffing services for coverage of employee sick leaves, vacations
and workers compensation leaves at CCRMC and Contra Costa Health Centers for the period May 1, 2023 through April 30, 2026. The delay of
this contract is due to labor and union negotiations. This contract includes services provided by represented classifications and the county has
met its obligations with the respective labor partner(s).
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, county will not have access to contractor’s temporary medical staffing services.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Samir Shah, M.D., 925-370-5525
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc: L Walker, M Parkinen
C. 45
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #76-827 with FirstLocum Inc. (dba DirectShifts)
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute, a contract Subscription Agreement with
Progress Software, Inc., which includes a mutual indemnification, for the provision and maintenance of a management software service to
provide Secure File Transfer capabilities for the department, in the amount of $6,517 for the period April 17, 2023 through April 16, 2026.
FISCAL IMPACT:
This contract is funded with 6% County; 36% State; 58% Federal.
BACKGROUND:
The Employment and Human Services Department, Information Technology Unit (IT), is in need of renewing is Secure File Transfer software
that will enable us to securely transfer files outside the county entities.
The approval of this contract will enable EHSD to securely transfer files that contain financial and other sensitive data. This contract contains
mutual indemnification. This agreement is being processed late due to delays within the review and approval process.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Tracy Story (925)608-4960
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc:
C. 46
To:Board of Supervisors
From:Marla Stuart, Employment and Human Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Subscription Agreement with Progress Software, Inc
CONSEQUENCE OF NEGATIVE ACTION:
The Employment and Human Services Department will not be able to maintain is Secure File Transfer server to securely transfer files to outside
entities.
CHILDREN'S IMPACT STATEMENT:
The services provided under this contract support all five of Contra Costa County’s community outcomes: (1) "Children Ready for and
Succeeding in School"; (2) "Children and Youth Healthy and Preparing for Productive Adulthood"; (3)"Families that are Economically
Self-Sufficient"; (4) "Families that are Safe, Stable and Nurturing"; and (5)"Communities that are Safe and Provide a High Quality of Life for
Children and Families” by providing training and employment opportunities for in-school and out-of-school youth.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Public Works Director, or designee, to execute a contract with Vanir Construction Management, Inc. (Vanir),
in the amount of $5,500,000, for construction management services for the East County Service Center Project for the period August 1, 2023,
through April 30, 2028.
FISCAL IMPACT:
100% General Fund Capital Reserves.
BACKGROUND:
The East County Service Center Project is detailed in the recently-approved Capital Facilities Master Plan, but in brief is a project to select a
location and build a new and/or renovate existing County buildings to improve service delivery options in the areas of east county where fewer
options for County services now exist. The County issued a request for qualifications
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Eric Angstadt, 655-2042
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc:
C. 47
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:APPROVE and AUTHORIZE a Contract with Vanir Construction Management, Inc. for Construction Management Services for
East County Service Center Project.
BACKGROUND: (CONT'D)
(RFQ) for construction management services and received a total of six responses. The top three scoring firms were shortlisted and invited to an
interview with staff from The County Administrator’s Office, Public Works executive staff and the Public Works Capital Projects Management
Director. Vanir Construction Management was the unanimous high scoring firm based on both performance in the interview and quality of the
RFQ submittal.
CONSEQUENCE OF NEGATIVE ACTION:
The Public Works Department does not have the staff expertise to provide construction management services for a project of this scale. If the
contract is not approved, the project will be delayed and most likely incur increases in the cost of construction.
RECOMMENDATION(S):
RESCIND Board action of September 20, 2022 (C.60), which authorized the Purchasing Agent, on behalf of the Health Services Department, to
purchase $1,200,000 in reagents and supplies from Polymedco, Inc; and
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Director, a blanket purchase order
with Polymedco Cancer Diagnostic Products LLC in an amount not to exceed $1,200,000, and a related reagent agreement for the purchase of
reagents and supplies to perform immunochemical fecal occult blood testing (FOBT) for the Clinical Laboratory at Contra Costa Regional
Medical Center (CCRMC) for the period from February 1, 2023, through January 31, 2026.
FISCAL IMPACT:
Approval of this action will result in expenditures of up to $1,200,000 over a three-year period and will be funded by the Hospital Enterprise
Fund I revenues.
BACKGROUND:
Polymedco Cancer Diagnostic Products LLC's OC-Auto Sensor Diana with FOBT-CHECK is an automated immunochemical fecal occult
blood testing system that detects human red cells only with no interferences from red meat, turnips, melons, aspirin, anti-inflammatory drugs,
and vitamin C. This improvement directs many more of the “right” patients to colonoscopy leading to the earlier detection of polyps and
colorectal cancer. The increased sensitivity and specifics of this test over the current method is expected to improve detection of early-stage
colon cancer, which currently is the third most common cancer and the second leading cause of cancer deaths in the U.S. at 30%. The increased
specificity results in fewer false positives, allowing the correct identification of patients needing expensive colonoscopy procedures. Replacing
the sigmoidoscopy and colonoscopy with this lab test for cancer screening will significantly reduce the overall cost to CCRMC.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Karin Stryker, (925) 370-5141
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Laura Cassell, Deputy
cc:
C. 48
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Rescind Prior Board Action for Purchase Order with Polymedco, Inc.
BACKGROUND: (CONT'D)
Since the department relies heavily on the utilization of the OC-Auto Sensor Diana analyzer for not only all the hospital testing needs, but
the annual birthday mailers that are sent to our community members under the health plan, it is necessary to procure large amounts of
reagents and supplies for the OC-Diana to continue performing immunochemical fecal occult blood testing at the CCRMC Clinical
Laboratory.
On August 6, 2019, the Board of Supervisors approved agenda item C.77 to execute a purchase order with Polymedco, Inc., in the amount
of $600,000 for the purchase of reagents and supplies for the period October 1, 2019, through September 30, 2022. On June 21, 2022, an
amendment to increase the payment limit by $150,000 for a new total of $750,000 was approved by the Board of Supervisors on agenda
item C.97 with no change in the original term dates.
On September 20, 2022, the Board of Supervisors approved agenda item C.60 to execute a purchase order with Polymedco, Inc. in the
amount of $1,200,000 for the purchase of reagents and supplies for the period of October 1, 2022, through September 30, 2025. On
September 23, 2022 a purchase order requisition was created to issue a purchase order along with a vendor reagent agreement needing
Counsel review and approval.
On November 10, 2022, purchase order #26474 was executed with Polymedco, Inc. in the amount of $120,000 for the purchase of reagents
and supplies for the period of September 30, 2022 through January 30, 2023 to allow time for Counsel to review the agreement.
Approval of this action will allow the CCRMC Clinical Laboratory to procure reagents, supplies to perform immunochemical FOBT
through January 31, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the Clinical Lab will not have the ability to procure the necessary supplies and reagents from Polymedco
Cancer Diagnostic Products LLC. and unable to support testing needs for the hospital. This will have a significant negative impact on
patient care, as early detection is a key tool for patients to identify potential issues, allowing them to seek treatment earlier, helping to
maintain their overall good health. Further, the lab would need to send patient samples out to reference laboratories, which will result in an
increase in the cost per test and additional courier fees.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute, on behalf of the Employment and
Human Services Department a Subscription Services Agreement with OfficeSpace Software Inc., for hosted space planning software and
services, in the amount of $85,715 for the period July 19, 2023 through June 30, 2026.
FISCAL IMPACT:
This contract is funded with 59% Federal, 35% State, and 6% County General Funds, one-third of which is budgeted in FY 2023-24, one-third
will be included in the FY 2024-25 budget, and one-third will be included in the FY 2025-26 budget.
BACKGROUND:
Employment and Human Services Department (EHSD) has many locations throughout Contra Costa County. EHSD’s employee directory
provides the work location for each employee, but it does not indicate where each employee sits within that location. Having OfficeSpace
Software, Inc. (OfficeSpace) allows EHSD to see exactly where a specific employee sits which has been very beneficial for COVID-19 tracking
purposes. OfficeSpace is also necessary for EHSD to have when working on space planning needs for the department.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: V. Kaplan, (925) 608-5052
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 49
To:Board of Supervisors
From:Marla Stuart, Employment and Human Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract with OfficeSpace Software, Inc., for Subscription-Based Workplace Management Software Services
BACKGROUND: (CONT'D)
The Subscription Services Agreement obligates the County to indemnify the vendor for claims that County data infringes a third party’s rights
and for violation of applicable law. The agreement limits the vendor’s liability under the contract to the amount paid in the twelve months
preceding the claim.
CONSEQUENCE OF NEGATIVE ACTION:
If the OfficeSpace Subscription Services Agreement is not approved, EHSD will have difficulties conducting COVID-19 contact tracing as
needed. In addition, EHSD space planning needs will also be severely impacted.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Wayfinder Family
Services, in an amount not to exceed $634,000 to provide family finding, engagement and resource family pre-approval supportive services for
the period July 1, 2023 through June 30, 2024.
FISCAL IMPACT:
This contract is funded with 18% Federal Tile IV-E and 82% State 2011 Realignment, all of which has been budgeted in FY 2023-24.
BACKGROUND:
The Employment and Human Services Department (EHSD), Children and Family Services (CFS) Bureau selected Wayfinder (Contractor) from
the competitive procurement, Request for Proposal (RFP) #1197 in May 2023. The Contractor will work closely with CFS to provide Family
findings and engagement and resource family pre-approval supportive services for foster youth.
The purpose of family findings and engagement and resource family pre-approval supportive services is to provide permanency focused
outreach, engagement, family finding, resource family pre-approval assessments and associated activities to secure supports, lifelong
connections and ideally permanent placement for foster youth.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Tracy Story (925) 608-4960
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 50
To:Board of Supervisors
From:Marla Stuart, Employment and Human Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract with Wayfinder Family Services for Child Welfare Family Finding & Engagement and Resource Family Pre-Approval
Supportive Services
BACKGROUND: (CONT'D)
Family findings and engagement is an intensive research, outreach, and engagement process for the CFS youth with the purpose of identifying
and establishing lifelong connections for foster youth by locating the most appropriate stable family or non-related extended family members.
Resource family pre-approval supportive services includes preforming family evaluations (previously called Psychosocial Assessments) in
compliance with the California Department of Social Services (CDSS) Resource Family Approval (RFA) program, performing resource family
approvals/certifications, and providing placement supports to ensure Contra Costa County foster youth reside in a safe and nurturing
environment.
CONSEQUENCE OF NEGATIVE ACTION:
Contra Costa County foster youth will have less access to supportive services to identify, approve and transition into appropriate stable
permanent placements.
CHILDREN'S IMPACT STATEMENT:
This contract supports four of the five community outcomes established in the Children’s Report Card: 1) Children Ready for and Succeeding in
School; 2) Children and Youth Healthy and Preparing for Productive Adulthood; 3) Families that are Safe, Stable and Nurturing; and 4)
Communities that are Safe and Provide a High Quality of Life for Children and Families by placing at foster youth into appropriate, stable and
permanent placements.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Novation Contract #24–794–9(19)
with BHC Sierra Vista Hospital, Inc., a corporation, including mutual indemnification, in an amount not to exceed $75,000, to provide inpatient
psychiatric hospital services to County-referred adults and adolescents for the period from July 1, 2023 through June 30, 2024, which includes a
six-month automatic extension through December 31, 2024, in an amount not to exceed $37,500.
FISCAL IMPACT:
Approval of this novation contract will result in annual budgeted expenditures of up to $75,000 and will be funded by 100% Mental Health
Realignment revenues. (No rate increase)
BACKGROUND:
The Behavioral Health Services Department (BHSD) has been contracting with BHC Sierra Vista Hospital, Inc. since November 1, 2006. This
contract meets the social needs of County’s population by providing inpatient psychiatric hospital services to County-referred adults and
adolescents.
On September 13, 2022, the Board of Supervisors approved Novation Contract #24–794–9(17) with BHC Sierra Vista Hospital, Inc., in an
amount not to exceed $75,000, for the provision of inpatient psychiatric hospital services to County-referred adults and adolescents for the
period from July 1, 2022 through June 30, 2023, which includes a six-month automatic extension through December 31, 2023, in an amount not
to exceed $37,500.
Approval of Novation Contract #24-794-9(19) will allow the contractor to continue to provide inpatient psychiatric hospital services through
June 30, 2024. This contract includes mutual indemnification.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, County’s mental health clients will not receive needed inpatient psychiatric services from Contractor’s facility.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5212
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: L Walker, M Parkinen
C. 51
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Novation Contract #24–794–9(19) with BHC Sierra Vista Hospital, Inc.
CHILDREN'S IMPACT STATEMENT:
This program supports the following Board of Supervisors’ community outcome: “Communities that are Safe and Provide a High Quality of
Life for Children and Families”. Expected program outcomes include a decrease in the need for inpatient care and placement at a lower level of
care.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Public Works Director, an amendment to the
purchase order with Kelly Paper Company (Purchase Order No. 024471), to increase the payment limit by $100,000 to a new payment limit of
$299,990, extend the term through June 30, 2024, and modify the purchase order to include for both miscellaneous paper products and
printing-related items, Countywide.
FISCAL IMPACT:
The cost of paper is initially charged to the General Fund but recovered through charges to the County Departments. (100% Department User
Fees)
BACKGROUND:
All paper products are purchased in volume and are used by the Print and Mail Services division for printing requests received from County
departments. The cost of paper is charged back to the departments. This allows the County to purchase in bulk and save money.
Kelly Paper Company is a long-established local vendor and was selected because of their proximity to Print and Mail Services. They stock a
variety of specialty papers and envelopes used by County departments. Kelly Paper provides the necessary products in a timely manner enabling
Print and Mail Services to meet the needs of the departments. Many print orders from County Departments are rush jobs and Kelly Paper
Company delivers same day on most orders and offers competitive pricing.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Dale Morseman (925) 655-4501
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 52
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:APPROVE a Purchase Order Amendment with Kelly Paper Company.
CONSEQUENCE OF NEGATIVE ACTION:
If this purchase order is not approved, cost for paper may increase.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Public Works Director, an amendment to the
purchase order with Kelly Spicers (Purchase Order No. 026172) to increase the payment limit by $150,000 to a new payment limit of $349,990,
and extend the term through June 30, 2024, for miscellaneous paper products and printing related items, Countywide.
FISCAL IMPACT:
The cost of paper is initially charged to the General Fund but recovered through charges to the County departments. (100% User Departments)
BACKGROUND:
All paper products are purchased in volume and are used by Print and Mail Services division for printing requests received from County
Departments. The cost of paper is charged back to the departments. This allows the county to purchase in bulk and save money. Kelly Spicers is
an established local vendor and was selected because of their proximity to Print and Mail Services. They stock a variety of specialty papers and
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Dale Morseman (925) 655-4501
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 53
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:APPROVE a Purchase Order Amendment with Kelly Spicers
BACKGROUND: (CONT'D)
envelopes used by County Departments. Kelly paper provides the necessary products timely so that Print & Mail can fulfill and service the
needs of County departments. Many print orders from County departments are rush jobs and Kelly Spicers delivers same day on most
orders and they offer competitive pricing.
CONSEQUENCE OF NEGATIVE ACTION:
If this purchase order is not approved, the cost for paper may increase.
ATTACHMENTS
Kelly Paper PO
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Chief Engineer, Contra Costa County Flood Control and Water Conservation District, or designee, to
execute, on behalf of the Contra Costa Clean Water Program, a contract amendment with Larry Walker Associates, Inc., effective July 1, 2023
to increase the payment limit by $500,000, to a new payment limit of $1,415,000 and to extend the contract termination date from December 31,
2024 to June 30, 2025 for Countywide stormwater quality services necessary to comply with federal and state stormwater permit requirements
issued under the National Pollutant Discharge Elimination System Permit, Countywide. (100% Stormwater Utility Assessment Funds)
FISCAL IMPACT:
All costs associated with this contract will not exceed $1,415,000 and will be funded by stormwater utility fee assessments collected by the
Cities/Towns and County, proportional to their respective populations.
BACKGROUND:
The Contra Costa Clean Water Program (the “CCCWP”) consists of Contra Costa County, its 19 incorporated cities/towns and the Contra Costa
County Flood Control and Water Conservation District (hereinafter referred to collectively as “Permittees”). The CCCWP was established in
1991 through a Program Agreement in response to the 1987 amendments to the federal Clean Water Act (the “CWA”), which established a
framework for regulating municipal stormwater discharges under the National Pollutant Discharge Elimination System (“NPDES”) Permit
Program. The United States Environmental Protection Agency (the “USEPA”) published final rules implementing the 1987 CWA amendments
in November 1990. The rules mandate that Permittees obtain and implement stormwater permits designed to reduce and eliminate the discharge
of pollutants into and from Municipal Separate Storm Sewer Systems (the “MS4s”) they own and operate. Through the CCCWP, Permittees
conduct many of the mandated activities collectively (referred to as “Group Activities”), such as water quality monitoring, special studies, and
public education. The roles and responsibilities of the CCCWP and Permittees are outlined in the Contra Costa Clean Water Program
Agreement, which was last updated and adopted by all Permittees in June 2010. The current San Francisco Bay Region Municipal Regional
Stormwater NPDES Permit No. CAS612008, Order R2-2015-0049 (“Permit”), was issued in November of 2015.
The CCCWP Permittees request to retain Larry Walker
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Duanne Hernaez, 925-313-2360
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 54
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Approve a Contract Amendment with Larry Walker Associates, Inc., for Stormwater Quality Services.
BACKGROUND: (CONT'D)
Associates, Inc., to plan, coordinate and administer mandated stormwater quality management activities as required by the NPDES permit. Larry
Walker Associates, Inc., will assist the Program by negotiating permit requirements, attending various stakeholder meetings on behalf of
Permittees, preparing written response to the Regional Water Quality Control Boards and will complete other activities related the re-issuance
and implementation of NPDES permit.
CONSEQUENCE OF NEGATIVE ACTION:
Without the approval of the Board of Supervisors, the CCCWP, 19 Cities and Towns, Contra Costa County, and the Flood Control District will
be unable to meet the outreach requirements set forth by the San Francisco Bay Region Municipal Regional Stormwater NPDES Permit No.
CAS612008, Order R2-2015-0049.
RECOMMENDATION(S):
AUTHORIZE the Public Works Director, or designee, to execute an agreement with VFA, Inc., in an amount not to exceed $700,000, for
facility condition assessments of the County building facility portfolio and assistance in capital planning activities for a term of five years,
effective August 1, 2023, Countywide. (100% General Fund Capital Reserves)
FISCAL IMPACT:
The cost of the facility conditions assessments and support will be $700,000 total. Average yearly charges for the next 5 year to be
$140,000/year. (100% General Fund Capital Reserves)
BACKGROUND:
The County recently completed Facility Condition Assessments (FCA) for the entire building asset portfolio with the assistance of VFA, Inc.
(formerly Accruent). These assessments were used to develop capital planning scenarios for deferred maintenance requirements as well as to
identify deferred maintenance priorities. Ideally, an FCA should be performed approximately every five years to assess the condition and
amount
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Jeffrey K Acuff 925-957-2487
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 55
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Contract with VFA, Inc., for Facility Condition Assessments of the County building facility portfolio.
BACKGROUND: (CONT'D)
of deferred maintenance in the building portfolio to guide capital facilities spending and planning in future years. Staff recommend regularly
maintaining and updating portions of the building portfolio to ensure FCA data is current and accurate. The proposed FCA contract with VFA,
Inc. will update approximately 20% of the County’s building portfolio annually for the next 5 years. The first set of assessments are anticipated
to occur at the end of 2023 or early 2024.
CONSEQUENCE OF NEGATIVE ACTION:
Not approving this action will prevent timely updating of the County’s facility condition assessment data, which is used for deferred
maintenance planning efforts.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Director, a purchase order with
Beckman Coulter, Inc. for $6,000,000 to purchase reagents and supplies for the Clinical Laboratory at Contra Costa Regional Medical Center
(CCRMC), for the period from May 15, 2023 through May 14, 2026.
FISCAL IMPACT:
This purchase order will result in expenditures of up to $6,000,000 over a three-year period and will be funded by Hospital Enterprise Fund I
revenues.
BACKGROUND:
CCRMC Clinical Laboratory uses Beckman Coulter, Inc. for reagents and supplies to perform routine and STAT diagnostic testing providing
accurate and timely results facilitating patient treatment protocols. Beckman Coulter, Inc. has been the laboratory’s sole proprietor for the
reagents and supplies for both the Chemistry and Special Chemistry Departments since 2013. The laboratory received an automation track
system with components with no charge to the County with an approved extension for the two current Beckman Coulter agreements 50557US
for Special Chemistry/Chemistry for 6 years and 64157US Hematology for an additional 3 years. Additional funding was required for both
contracts due to the required extension of both agreements in order to acquire the DxA automated track system. The 50557US agreement
covering Special Chemistry and Chemistry sections requested $6,000,000 in funding which is currently not covered under Vizient based
pricing. The laboratory Hematology agreement 64157US with a requested payment limit of $978,378 approved by the Board on July 18, 2023,
for reagents and supplies is covered under Vizient pricing agreements. These agreements with Beckman Coulter have different billing accounts
due to the Vizient pricing and therefore billed separately and not collectively to the laboratory which requires separate purchase orders in order
to properly pay invoices received from the vendor. The Hematology and Chemistry/Special Chemistry analyzers do not utilize the same
products, the products/reagents used are specifically billed to each individual account and tied to a minimum reagent purchasing commitment
allowing for a no cost to the County lease of each analyzer.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Karin Stryker, (925) 370-5141
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 56
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Purchase Order with Beckman Coulter, Inc.
BACKGROUND: (CONT'D)
On May 10, 2022, the Board of Supervisors approved agenda item C.35 to execute an amendment to purchase order #22285 with Beckman
Coulter, Inc. to increase the payment limit by $500,000 for a new payment limit of $2,000,000 to purchase reagents and supplies with no
change in the original term of May 15, 2021 through May 14, 2022.
On March 29, 2022, the Board of Supervisors approved agenda item C.51 to execute purchase order #24989 with Beckman Coulter, Inc. in
the amount of $2,000,000 to purchase reagents and supplies for the clinical laboratory at the CCRMC, for the period from May 15, 2022,
through May 14, 2023.
The original request for this agreement was submitted in March 2023, however, there were several Beckman Coulter agreement actions in
process at the same time, causing confusion and resulting in processing delays. Future requests will be submitted six months prior to ensure
adequate lead time for processing requests. Oversight from management and regular audit reviews will be conducted on laboratory
submission requests.
Approval of this request will allow the Chemistry Department within the Clinical Lab to continue purchasing reagents and supplies from
this vendor through May 14, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this purchase order is not approved, CCRMC Clinical Laboratory will not have access to this contractor’s specific patient testing supplies,
thus impacting patient care and clinicians' ability to treat serious medical conditions.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Sheriff-Coroner, a purchase order with Sysco Food Services in
an amount not to exceed $4,000,000 to provide poultry products, equipment and supplies as needed within the three County detention facilities
for the period September 1, 2023 through August 31, 2025.
FISCAL IMPACT:
Approval will result in contractual expenditures of up to $4 million over a two-year period that are budgeted and funded 100% by County
General Fund.
BACKGROUND:
Sysco Food Services provides food products including poultry, equipment and supplies needed to support the inmates feeding program at the
three County detention facilities. This vendor is the only Northern California food services provider specializing in providing food products to
detention facilities in bulk quantities. Their product pricing is through MedAssets contracts, in which the County has membership. The County
benefits significantly by using Sysco in the form of financial incentives on both bulk purchases and manufacturer's rebates resulting in increased
purchasing power to the department.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Heike Anderson, 925 655-0023
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Heike Anderson, Donn David, Enid Mendoza
C. 57
To:Board of Supervisors
From:David O. Livingston, Sheriff-Coroner
Date:August 1, 2023
Contra
Costa
County
Subject:Purchase Order - Sysco Food Services
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the Sheriff's Office will not have an active purchase order to acquire food products necessary for meals at the
County's three adult detention facilities.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Chief Probation Officer, or designee, to execute an Interagency Agreement with Contra Costa County Office
of Education (CCCOE) in an amount not to exceed $264,477 to provide transitional assistance to those previously housed in the County’s adult
detention facilities for the period of July 1, 2023 through June 30, 2024.
FISCAL IMPACT:
This contract will be 100% funded by Community Corrections Performance Incentive funds (SB 678).
BACKGROUND:
The mission of the Contra Costa County Office of Education (CCCOE) is to promote success in learning and life through quality leadership,
programs and services. CCCOE will provide transitional services to those previously housed in the County's adult detention facilties by
providing a reentry transition specialist and an office assistant. They will support these individuals by identifying and addressing barriers to
employment, education and community reintegration, and provide incarcerated individuals individualized case management services. They will
link individuals with appropriate support resources, including reentry centers, social services, housing authorities, drug/alcohol rehabilitations
services, the DMV, health services and other appropriate community based resources.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Dyanne Fankhauser,
925-313-4068
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 58
To:Board of Supervisors
From:Esa Ehmen-Krause, County Probation Officer
Date:August 1, 2023
Contra
Costa
County
Subject:Interagency Agreement with Contra Costa County Office of Education
CONSEQUENCE OF NEGATIVE ACTION:
If unapproved, previously incarcerated individuals will not be able to get the support they need transitioning back into the community.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent, or designee, to execute on behalf of the Health Services Director, a purchase order with
Cardinal Health in an amount not to exceed $33,000,000 to procure pharmaceuticals and related supplies for Contra Costa Regional Medical
Center (CCRMC), Contra Costa Health Centers, Martinez Detention Facility, and Contra Costa Health Plan for the period of September 1, 2023
through August 31, 2024.
FISCAL IMPACT:
Approval of this purchase order will result in expenditures of up to $33,000,000 and will be fully funded by Hospital Enterprise Fund I revenues.
BACKGROUND:
On September 13, 2022, the Board of Supervisors approved agenda item C. 77 to execute a purchase order (#26118) with Cardinal Health in the
amount of $33,000,000 to procure pharmaceuticals and related supplies for CCRMC, Contra Costa Health Centers, Martinez Detention
Facility, and Contra Costa Health Plan for the period for the period of September 1, 2022 through August 31, 2023. CCRMC has had a working
relationship with Cardinal Health for over 40 years.
Cardinal Health provides three different purchasing contracts: Wholesaler Acquisition Cost (WAC-2052004299), Group Purchasing
Organization for the hospital (GPO-2057200827) as well as the Public Health System contract for 340B (federal-ceiling pricing for
disproportionate share facilities) for ambulatory care.
Furthermore, Contra Costa Health Plan uses Cardinal Health as their medication provider for their patients through the 340B plan contract
pharmacies (i.e., Walgreens). Maintaining this vendor as our wholesaler maximizes cost savings for CCRMC and Health Clinics.
CONSEQUENCE OF NEGATIVE ACTION:
If this purchase order is not approved, the hospital pharmacy, as well as all ambulatory care pharmacies within CCRMC will not be able to
receive drugs from our wholesaler and the result would be a much higher cost for pharmaceuticals.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Karin Stryker, (925) 370-5141
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 59
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Purchase Order with Cardinal Health
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County, as follows: (1) Cancelation
Agreement #77-438-1 with Sonoma Specialty Hospital, LLC, a limited liability company, effective at the end of business on August 1, 2023;
and (2) Contract #77-438-2 with Sonoma Specialty Hospital, LLC, a limited liability company, in an amount not to exceed $3,000,000 to
provide long term acute care (LTAC) services for CCHP members for the period August 2, 2023 through July 31, 2025.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $3,000,000 over a two-year period and will be funded 100% by
CCHP Enterprise Fund II. (Rate Increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized long term acute care services for its members under the terms of their Individual and
Group Health Plan membership contracts with the county. Contractor will provide long term acute care services including, but not limited to
nursing, respiratory and nutritional therapies, pain management, case management, social services, and end of life care. Contractor has been a
member of the CCHP Provider Network since April 1, 2022.
On April 12, 2022, the Board of Supervisors approved Contract #77-438 with Sonoma Specialty Hospital, LLC, in the amount of $2,000,000
for the provision of long-term acute care services for CCHP members for the period of April 1, 2022 through March 31, 2024.
In consideration of contractor’s agreement to continue providing services, both parties have agreed to re-negotiate the contract payment
provisions and the term to reflect the intent of the parties. Therefore, in accordance with General Conditions Paragraph 5 (Termination), of the
contract, the department and contractor have agreed to a mutual cancelation of this contract. Approval of Cancellation Agreement #77-438-1
will accomplish this termination.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: K Cyr, A Forsythe
C. 60
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Cancelation Agreement #77-438-1 and Contract #77-438-2 with Sonoma Specialty Hospital, LLC
BACKGROUND: (CONT'D)
Under Contract #77-438-2, this contractor will continue to provide LTAC services to CCHP members with a new contract term of August 2,
2023 through July 31, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If the cancellation is not approved contractor will not be compensated as agreed for continued LTAC services. If the new contract is not
approved, LTAC services for CCHP members may not be provided by this contractor, which may increase wait times for CCHP members.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County, as follows: (1) Cancelation
Agreement #77-437-1 with Central Valley Specialty Hospital, Inc., a corporation, effective at the end of business on August 1, 2023; and (2)
Contract #77-437-2 with Central Valley Hospital, Inc., a corporation, in an amount not to exceed $3,000,000 to provide long-term acute care
(LTAC) services for CCHP members for the period August 2, 2023 through July 31, 2025.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $3,000,000 over a two-year period and will be funded 100% by
CCHP Enterprise Fund II. (Rate Increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized long term acute care services for its members under the terms of their Individual and
Group Health Plan membership contracts with the county. Contractor will provide long term acute care services including, but not limited to
nursing, respiratory and nutritional therapies, pain management, case management, social services, and end of life care. Contractor has been a
member of the CCHP Provider Network since April 1, 2022.
On April 12, 2022, the Board of Supervisors approved Contract #77-437 with Central Valley Specialty Hospital, Inc., in the amount of
$2,000,000 for the provision of long-term acute care services for CCHP members for the period of April 1, 2022 through March 31, 2024.
In consideration of contractor’s agreement to continue providing services, both parties have agreed to re-negotiate the contract payment
provisions and the term to reflect the intent of the parties. Therefore, in accordance with General Conditions Paragraph 5 (Termination), of the
contract, the department and contractor have agreed to a mutual cancelation of this contract. Approval of Cancelation Agreement #77-437-1 will
accomplish this termination.
Under Contract #77-437-2, the contractor will continue to provide LTAC services to CCHP members with a new contract term of August 2,
2023 through July 31, 2025.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: K Cyr, A Forsythe
C. 61
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Cancelation Agreement #77-437-1 and Contract #77-437-2 with Central Valley Specialty Hospital, Inc.
BACKGROUND: (CONT'D)
CONSEQUENCE OF NEGATIVE ACTION:
If the cancelation is not approved, this contractor will not be compensated as agreed for continued LTAC services. If the new contract is not
approved, LTAC services for CCHP members may not be provided by this contractor, which may increase wait times for CCHP members.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #27-168-19 with Planned
Parenthood: Shasta-Diablo, Inc. (dba Planned Parenthood Northern California), a non-profit corporation, in an amount not to exceed $5,000,000
, to provide obstetrics/gynecology (OB/GYN), family planning and behavioral health treatment services for Contra Costa Health Plan (CCHP)
members, for the period October 1, 2023 through September 30, 2024.
FISCAL IMPACT:
This contract will result in annual contractual service expenditures of up to $5,000,000 and will be funded 100% by CCHP Enterprise Fund II.
(No rate increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized health care services, including OB/GYN, family planning and behavioral health services
for its members under the terms of their Individual and Group Health Plan membership contracts with the county. This contractor has been a
part of the CCHP Provider Network since November 1, 2007.
On October 4, 2022, the Board of Supervisors approved Contract #27-168-18 with Planned Parenthood: Shasta-Diablo, Inc. (dba Planned
Parenthood Northern California), in an amount not to exceed $4,000,000, to provide OB/GYN, family planning and behavioral health treatment
services for CCHP members, for the period October 1, 2022 through September 30, 2023.
Approval of Contract #27-168-19 will allow this contractor to continue to provide OB/GYN, family planning and behavioral health treatment
services for CCHP members through September 30, 2024.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain specialized health care services including family planning will not be provided to CCHP members by this
contractor, and may limit access to these services to members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: S Cordova, C Viscarra
C. 62
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #27-168-19 with Planned Parenthood: Shasta-Diablo, Inc. (dba Planned Parenthood Northern California)
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-181-3 with Man
Kong Leung, M.D., Inc., a corporation, in an amount not to exceed $600,000 to provide neurology and sleep medicine services for Contra Costa
Health Plan (CCHP) members for the period November 1, 2023 through October 31, 2026.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $600,000 over a three-year period and will be funded 100% by
CCHP Enterprise Fund II revenues. (No Rate Increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized neurology and sleep medicine health care services for its members under the terms of
their Individual and Group Health Plan membership contracts with the county. This contractor has been a CCHP Network Provider since
November 2018.
In September 2020, the County Administrator approved, and the Purchasing Services Manager executed Contract #77-181-1 with Man Kong
Leung, M.D., Inc., in an amount of $150,000, to provide neurology and sleep medicine services for CCHP members, for the period November 1,
2020 through October 31, 2023.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: S Cordova, C Viscarra
C. 63
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-181-3 with Man Kong Leung, M.D., Inc.
BACKGROUND: (CONT'D)
On June 8, 2021, the Board of Supervisors approved Contract Amendment #77-181-2 with Man Kong Leung, M.D., Inc., to increase the
payment limit by $150,000 to a new payment limit of $300,000, to provide additional neurology and sleep medicine services for CCHP
members, with no change in the original term of November 1, 2020 through October 31, 2023.
Approval of Contract #77-181-3 will allow the contractor to continue providing neurology and sleep medicine services to CCHP members
through October 31, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this amendment is not approved, certain specialized neurology and sleep medicine health care services for CCHP members under the terms of
their Individual and Group Health Plan membership contract with the County will not be provided by this contractor and may cause delay in
services to members.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #27-314-17 with A.K.
Bhattacharyya, M.D., Inc., a corporation, in an amount not to exceed $450,000, to provide neurological services for Contra Costa Health Plan
(CCHP) members, for the period from October 1, 2023 through September 30, 2026.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $450,000 over a three-year period and will be funded 100% by
CCHP Enterprise Fund II. (No rate increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized health care services, including neurology services for its members under the terms of
their Individual and Group Health Plan membership contracts with the county. This contractor has been a part of the CCHP Provider Network
since May 1, 1997.
In July 2020, the County Administrator approved, and the Purchasing Services Manager executed Contract #27-314-16 with A.K.
Bhattacharyya, M.D., Inc., in an amount not to exceed $150,000, to provide neurology services for CCHP members, for the period October 1,
2020 through September 30, 2023.
Approval of Contract #27-314-17 will allow this contractor to continue providing neurology services for CCHP members through September
30, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain neurology services will not be provided to CCHP members by this contractor and may limit access to
these services to members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: S Cordova, C Viscarra
C. 64
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #27-314-17 with A.K. Bhattacharyya, M.D., Inc.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-299-1 with CEP
America – AUC, PC, a corporation, in an amount not to exceed $900,000, to provide wound care services for Contra Costa Health Plan (CCHP)
members and county recipients for the period from August 1, 2023 through July 31, 2026.
FISCAL IMPACT:
This contract will result in contractual service expenditures of up to $900,000 over a three-year period and will be funded 100% by CCHP
Enterprise Fund II revenues. (No rate increase)
BACKGROUND:
CCHP has an obligation to provide certain medical specialized wound care services, for its members under the terms of their Individual and
Group Health Plan membership contracts with the county. This contractor has been part of the CCHP Provider Network providing these services
since August 1, 2020.
On July 28, 2020, the Board of Supervisors approved Contract #77-299 with CEP America – AUC, PC, in an amount not to exceed $300,000,
for the provision of wound care services for CCHP members and county recipients, for the period August 1, 2020 through July 31, 2023.
Approval of Contract #77-299-1 will allow the contractor to continue providing wound care services for CCHP members and county recipients
through July 31, 2026.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain medical specialty wound care services for its members under the terms of their Individual and Group
Health Plan membership contracts with the county will not be provided and may cause a delay in services to CCHP members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron A. Mackey,
925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Noel Garcia, Laura Bright
C. 65
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-299-1 with CEP America – AUC, PC
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-625 with Hayward
Healthcare & Wellness Center, LLC, a limited liability company, in an amount not to exceed $800,000, to provide skilled nursing facility (SNF)
services for Contra Costa Health Plan (CCHP) members and county recipients for the period August 1, 2023 through July 31, 2025.
FISCAL IMPACT:
This contract will result in contractual service expenditures of up to $800,000 over a two-year period and will be funded 100% by CCHP
Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain specialized SNF health care services for its members under the terms of their Individual and Group
Health Plan membership contracts with the county. Members are released from the hospital to recover at an SNF until they are well enough to
be sent home. These services include but are not limited to: twenty-four (24) hour medical care, social service and case management
coordination, wound care, respiratory therapy, nasogastric and gastric tube feeding, physical and speech therapy services. This is a new
Contractor who will join the CCHP Provider Network to provide SNF services as of August 1, 2023.
Under new Contract #77-625, this contractor will provide SNF services for CCHP members and county recipients for the period August 1, 2023
through July 31, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this new contract is not approved certain specialized SNF health care services for CCHP members under the terms of their Individual and
Group Health Plan membership contracts with the county will not be provided and may cause a delay in services to CCHP members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron A. Mackey,
925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Noel Garcia, Laura Bright
C. 66
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-625 with Hayward Healthcare & Wellness Center, LLC
RECOMMENDATION(S):
APPROVE and AUTHORIZE the County Administrator, or designee, to execute a contract amendment with Sherpa Government Solutions,
LLC, to increase the payment limit by $76,936 to a new payment limit of $359,130 to provide vendor-hosted cloud support for the County
budget system, with no change to the term.
FISCAL IMPACT:
The total cost of $359,130 will be funded by the General Fund.
BACKGROUND:
The County replaced the Budget Reporting and Analysis Software (CGI Inc.) with the Budget Formulation and Management System (Sherpa
Government Solutions) in 2016. Since 2016, the County has hosted the software on the premises with the vendor providing in-house hosting
support. The server operating systems as well as physical hardware will soon be out of support and needing replacement. The County
Administrator's Office, after discussions with the Department of Information Technology and Sherpa Government Solutions (the vendor), is
recommending that the contract be amended to obligate the vendor to provide a cloud-hosted budget system for the duration of the
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Laura Strobel (925) 655-2058
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 67
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:Contract Amendment with Sherpa Government Solutions, LLC
BACKGROUND: (CONT'D)
contract term. If approved, the vendor will be responsible for all hardware, network setup, network maintenance, data back-up and security, and
disaster recovery.
CONSEQUENCE OF NEGATIVE ACTION:
The County will need to identify an alternative cloud-hosting solution or replace the current hardware and operating systems.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-615 with The
Rehabilitation Center of Oakland, LLC, a limited liability company, in an amount not to exceed $800,000, to provide skilled nursing facility
(SNF) services for Contra Costa Health Plan (CCHP) members and county recipients for the period August 1, 2023 through July 31, 2025.
FISCAL IMPACT:
This contract will result in contractual service expenditures of up to $800,000 over a two-year period and will be funded 100% by CCHP
Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain specialized SNF health care services for its members under the terms of their Individual and Group
Health Plan membership contracts with the county. Members are released from the hospital to recover at an SNF until they are well enough to
be sent home. These services include but are not limited to: twenty-four (24) hour medical care, social service and case management
coordination, wound care, respiratory therapy, nasogastric and gastric tube feeding, physical and speech therapy services. This contractor has
been a member in CCHP Provider Network formerly under a Memorandum of Understanding (MOU) and will begin working under a
county-required contract starting August 1, 2023.
Under new Contract #77-615, this contractor will provide SNF services for CCHP members and county recipients for the period August 1, 2023
through July 31, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this new contract is not approved certain specialized SNF health care services for CCHP members under the terms of their Individual and
Group Health Plan membership contracts with the county will not be provided and may cause a delay in services to CCHP members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron A. Mackey,
925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Noel Garcia, Laura Bright
C. 68
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-615 with The Rehabilitation Center of Oakland, LLC
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-616 with Princeton
Manor Healthcare Center, LLC, a limited liability company, in an amount not to exceed $800,000, to provide skilled nursing facility (SNF)
services for Contra Costa Health Plan (CCHP) members and county recipients for the period August 1, 2023 through July 31, 2025.
FISCAL IMPACT:
This contract will result in contractual service expenditures of up to $800,000 over a two-year period and will be funded 100% by CCHP
Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain specialized SNF health care services for its members under the terms of their Individual and Group
Health Plan membership contracts with the county. Members are released from the hospital to recover at an SNF until they are well enough to
be sent home. These services include but are not limited to: twenty-four (24) hour medical care, social service and case management
coordination, wound care, respiratory therapy, nasogastric and gastric tube feeding, physical and speech therapy services. This contractor has
been a member in CCHP Provider Network formerly under a Memorandum of Understanding (MOU) and will begin working under a
county-required contract starting August 1, 2023.
Under new Contract #77-616, this contractor will provide SNF services for CCHP members and county recipients for the period August 1, 2023
through July 31, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this new contract is not approved certain specialized SNF health care services for CCHP members under the terms of their Individual and
Group Health Plan membership contracts with the county will not be provided and may cause a delay in services to CCHP members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron A. Mackey,
925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Noel Garcia, Laura Bright
C. 69
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-616 with Princeton Manor Healthcare Center, LLC
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #23-681-3 with Well
Health, Inc., a corporation, in an amount not to exceed $426,000, for hosted patient engagement software and services for the period May 20,
2023 through May 19, 2024.
FISCAL IMPACT:
Approval of this contract will result in annual expenditures of up to $426,000 and will be funded as budgeted by the department in FY 2023-24,
by 100% Hospital Enterprise Fund I. (Rate increase).
BACKGROUND:
This contract meets the needs of Contra Costa Health Services (CCHS) by providing a patient communication solution. CCHS began
contracting with WELL Health Inc concerning its patient communication engagement solution, WELLApp, in May 2020 when CCHS replaced
its (then) current solution that processed batches daily, causing a delay in patient outreach. In October 2022, WELL Health Inc rebranded to
Artera. This contract allows CCHS to transition to Artera Plus, a HIPAA-compliant, platform-level patient communication solution that
connects CCHS and patients using their existing text and messaging application(s) and integrates with CCHS's tech stack, including Epic
CCHS's cloud-based electronic health records solution, single-point solutions, applications, and more, to deliver patients a simple, cohesive
communications experience improving the appointment cancelation/ rescheduling process, while reducing workload for healthcare staff. CCHS
may also evaluate integrating patient registration, referrals, and deeper chat assist functionality. Well Health Inc was issued a sole-source
provider status for these services.
On August 2, 2022, the Board of Supervisors approved Contract #23-681-2 with Well Health, Inc. in an amount not to exceed $578,094 for the
provision of its WELLApp, patient engagement application, including software licensing and support, for the period from May 1, 2022, through
May 19, 2023.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Rajiv Pramanik, 925-765-8689
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: F Carroll, L Bright
C. 70
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #23-681-3 with Well Health, Inc,
BACKGROUND: (CONT'D)
Delays in processing this renewal request ensued after surges in usage dating back to COVID-19 analyzation of service usage better helped
to understand and forecast to maintain, reduce, or increase services. After review, the parties agreed on a path forward.
Approval of Contract #23-681-3 allows the contractor to continue to provide services through May 19, 2024.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, services will be discontinued affecting CCHS patient engagement. Patient outreach will be delayed, and
real-time outreach will not be possible for case managers and providers. Delays in not re-purposing patient canceled appointments could
harm revenue.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-136-3 with California
Sports Physical Therapy Centers, Inc.(dba California Rehabilitation and Sports Therapy), in an amount not to exceed $1,000,000 to provide
physical therapy services for Contra Costa Health Plan (CCHP) members for the period October 1, 2023 through September 30, 2025.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $1,000,000 over a two-year period and will be funded 100% by
CCHP Enterprise Fund II revenues. (Rate increase)
BACKGROUND:
CCHP has an obligation to provide certain specialized non-physician provider services for its members under the terms of their Individual and
Group Health Plan membership contracts with the county. This contractor has been part of the CCHP Provider Network, providing physical
therapy services since October 2017. In July 2020, the County Administrator approved, and the Purchasing Services Manager executed
Contract #77-136-1 with Health-Pro Therapy, Inc., in an amount not to exceed $150,000, for the provision of physical therapy services for
CCHP members, for the period October 1, 2020 through September 30, 2023. In May 2021, the County Administrator approved, and the
Purchasing Services Manager executed Contract Assignment #77-136-2 for transfer of company ownership, assigning to California Sports
Physical Therapy Centers, Inc.dba California Rehabilitation and Sports Therapy all rights under Contract #77-136-1 previously with Health-Pro
Physical Therapy, Inc., effective March 1, 2021, with no change in the contract payment limit or the original term of October 1, 2020 through
September 30, 2023. Approval of Contract #77-136-3 will allow the contractor to continue providing physical therapy services to CCHP
members through September 30, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain physical therapy services for CCHP members under the terms of their Individual and Group Health Plan
membership contract with the County will not be provided by this contractor and may cause delay in services to members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron Mackey, 925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: S Cordova, C Viscarra
C. 71
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-136-3 with California Sports Physical Therapy Centers, Inc. dba California Rehabilitation and Sports Therapy
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #77-606 with Antioch
Medical and Hospital Supply, a corporation, in an amount not to exceed $300,000, to provide durable medical equipment (DME) related
services and supplies for Contra Costa Health Plan (CCHP) members and county recipients for the period August 1, 2023 through July 31,
2025.
FISCAL IMPACT:
Approval of this contract will result in contractual service expenditures of up to $300,000 over a two-year period and will be funded 100% by
CCHP Enterprise Fund II revenues.
BACKGROUND:
CCHP has an obligation to provide certain specialized DME health care services including all related equipment and medical supplies to CCHP
members under the terms of their Individual and Group Health Plan membership contracts with the county. This contractor has been a member
in CCHP Provider Network formerly under a Memorandum of Understanding (MOU) and will begin working under a county-required contract
starting August 1, 2023.
Under new Contract #77-606, this contractor will provide DME related services and supplies including orthotics, prosthetics and breast
prostheses for CCHP members and county recipients for the period August 1, 2023 through July 31, 2025.
CONSEQUENCE OF NEGATIVE ACTION:
If this contract is not approved, certain specialized DME related services and supplies for CCHP members under the terms of their Individual
and Group Health Plan membership contract with the county will not be provided and may cause a delay in services to CCHP members.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Sharron A. Mackey,
925-313-6104
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Noel Garcia, Laura Bright
C. 72
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Contract #77-606 with Antioch Medical and Hospital Supply
RECOMMENDATION(S):
APPROVE and AUTHORIZE the County Administrator, or designee, to execute contracts with The Congress of Neutrals for $98,642 and with
the Center for Human Development for $49,321 in a total amount not to exceed $147,964 for the County Dispute Resolution Program for the
period August 1, 2023 through June 30, 2024.
FISCAL IMPACT:
$147,964 for the period August 1, 2023 through June 30, 2024; 100% Dispute Resolution funds. No net county cost. Program costs offset by
$8.00 filing fee on civil actions filed in the Superior Court.
BACKGROUND:
The Dispute Resolution Programs Act of 1986 (Business and Professional Code Sections 465, et seq.) provided for the establishment and
funding, at County option, of local dispute resolution services as an alternative to formal court proceedings. The Act authorized participating
counties to increase Superior, Municipal and Justice Courts filing fees from one to three dollars for the purpose of funding local dispute
resolution programs.
On January 1, 1987, the Board approved the County’s participation in the program and authorized a three dollar increase in court filing fees. The
Dispute Resolution Advisory Committee was created by the Board to consider implementation strategies and funding guidelines appropriate for
Contra Costa County.
From 1989 through 1998, the Advisory Committee solicited proposals for funding under the Dispute Resolution Programs Act of 1986. The
purpose of the funding is to encourage the establishment and use of local dispute resolution services as an alternative to formal Court
proceedings. The program operates under the provisions of the Dispute Resolution Programs Act.
In 1998, the State updated the California Dispute Resolution Programs Act and authorized counties to allocate up to $8.00 from filing fees to
generate new revenues for these local programs. Effective January 1, 1999, the dispute resolution portion of the civil filing fee in Contra Costa
County increased from $3.00 to $8.00. The increase was approved by the Board of Supervisors pursuant to a request by the Superior Court.
The total anticipated court filing fee revenue budgeted for FY 2023/24 is $163,000. A Request for Proposals (RFP) for the Dispute Resolution
Program was issued on June 1, 2023, with a deadline of June 23, 2023. The prior contracts were extended through July 31, 2023, one month
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Chrystine Robbins, 925-655-2055
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 73
To:Board of Supervisors
From:Monica Nino, County Administrator
Date:August 1, 2023
Contra
Costa
County
Subject:Fiscal Year 2023/24 County Dispute Resolution Program
into the new fiscal year, to complete the RFP process. The FY 2023/24 contracts are therefore prorated for the remaining 11 months of the fiscal
year; contracts will extended annually for up to four additional periods, adjusted for projected revenues. The County Administrator’s Office
received one proposal from Center for Human Development and one proposal from The Congress of Neutrals.
The following is a brief description of each program:
BACKGROUND: (CONT'D)
Center for Human Development - $49,321:
Guardianship Mediation will continue to offer mediation services with a panel of two mediators to clients referred by the Courts for resolution
of child custody and visitation issues in Guardianship Matters. Mediations will be held in the A.F. Bray Courthouse in Martinez. Services
include referral, telephone conciliation, and mediation.
General Dispute Resolution – Community Mediation will provide mediation and conciliation to landlords and tenants, consumers and
merchants, neighbors, public agencies, citizen groups, families, animal disputes, family transition, and organizations. Specialty services include
group facilitation, mediator training, real estate mediation, conflict resolution skills training for agencies, and business mediation and
consultation.
The Congress of Neutrals - $98,642:
Small Claims/Civil Harassment/Unlawful Detainer Mediation for all branches of the Superior Court; to improve court efficiency; assist court
staff and reduce court caseload. Introduce disputants to the principles of conciliation and negotiated settlement; mediations will be done at the
court, prior to the court hearing and/or on the day of the court hearing. The Congress will recruit and train community volunteers, certified law
students and attorneys as mediators. This project will continue the Superior Court’s high quality of Alternative Dispute Resolution ("ADR") and
conflict management programs.
Family Law Contempt for the Martinez Division of the Superior Court; to improve court efficiency, assist bench officers and court staff; to
support the District Attorney, the Public Defender and other agencies of Contra Costa County involved with cases where failure to pay family
support becomes a contempt proceeding against the payor in default. To provide mediation and facilitated negotiation; to reduce court caseloads;
introduce disputants to the principles of conciliation and negotiated settlement; mediations to be done on the day of the court hearing; to recruit
and train community volunteers, law students, attorneys as mediators; to serve all areas of Contra Costa County; and to continue Contra Costa
County's high-quality ADR and conflict management programs.
CONSEQUENCE OF NEGATIVE ACTION:
The FY 2023/24 County Dispute Resolution Program will not be implemented resulting in a service reduction in several areas to the citizens of
Contra Costa County.
CHILDREN'S IMPACT STATEMENT:
Several of the dispute resolution/mediation services target better outcomes for children, including Guardianship mediation.
RECOMMENDATION(S):
APPROVE amended list of designated positions for the Conflict of Interest Code for the Contra Costa Mosquito & Vector Control District
("District").
FISCAL IMPACT:
None.
BACKGROUND:
The District has amended the list of designated positions in its Conflict of Interest Code and submitted the revised list, attached as Exhibit A, to
the Board for approval pursuant to Government Code sections 87306 and 87306.5.
The changes include the addition and deletion of positions designated to file conflict of interest statements. These changes will ensure that the
Conflict of Interest Code accurately reflects the current positions and organizational structure in use by the District. A red-lined version of the
list of designated positions is attached as Exhibit B.
CONSEQUENCE OF NEGATIVE ACTION:
None.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Kurtis C. Keller, Deputy County Counsel, (925)
655-2200
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors
on the date shown.
ATTESTED: August 1, 2023
, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Monica Nino, Clerk of the Board of Supervisors, Kurtis C. Keller, Deputy County Counsel, Paula Macedo, DVM, Ph.D., General Manager, CC Mosquito & Vector Control District
C. 74
To:Board of Supervisors
From:Thomas L. Geiger, County Counsel
Date:August 1, 2023
Contra
Costa
County
Subject:Conflict of Interest Code for the Contra Costa Mosquito & Vector Control District
AGENDA ATTACHMENTS
Exhibit A - Conflict of Interest Code of the Contra Costa Mosquito & Vector Control District
Exhibit B - Conflict of Interest Code of the Contra Costa Mosquito & Vector Control District -
REDLINED
MINUTES ATTACHMENTS
Signed Resolution No. 2023/74
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
8/3/23
1
Contents:
I. Definitions
II. Social Media Usage
a. Process for Posting Social Media
b. Information Posted on Social Media Sites
c. Use of Social Media During Countywide Emergency Events
III. The Public Records Act & Retention of Posted Information
IV. Employees’ Personal Social Media Accounts
Social media is an important tool that can be used as part of a comprehensive communications strategy
for providing time‐sensitive information and increases the ability for the County to share its messages to
the widest possible audience, including audiences that might not seek information through more
established messaging channels like radio and television. Social media can help the County government
build trust with the community, solve problems, and provide a better understanding of how County
government improves the quality of life for Contra Costa County residents.
This policy establishes guidelines governing the use of social media by Contra Costa County departments
and employees for informing the public about County programs and services. No changes can be made
to this policy without Board of Supervisors approval.
I. Definitions
Blog: A self‐published diary or commentary on a particular topic that may allow visitors to post
responses, reactions, or comments.
Content: Any text, metadata, quick response (QR) codes, digital recordings, videos, graphics, photos, or
links on approved sites.
Page: The specific portion of a social media website where content is displayed and managed by an
individual or individuals with administrator rights.
Post: The act of publishing content on a site.
Profile: Information that a user provides about themselves on a social networking site.
Public Record: Includes any writing containing information relating to the conduct of the public’s
business prepared, owned, used, or retained by any state or local agency regardless of physical form or
characteristics.
Social Media Comment Policy: An external facing social media policy used to set guidelines and
protocols for public interaction with County content on social media accounts.
Social Media Representative: A County employee designated to establish and/or maintain a social media
account on behalf of the County, departments, or divisions. Each representative must be designated by
the department or division before they begin utilizing social media on the County’s behalf.
Social Media: Internet‐based technology communication tools with a focus on immediacy, interactivity,
user participation and information sharing. These online technologies are operated by non‐County
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
8/3/23
2
hosted services and are used by the Department. Examples include but are not limited to blogs,
microblogs, wikis, social and professional networks, video or photo sharing, and social bookmarking.
Examples include but are not limited to Facebook (social networking), YouTube (video sharing),
Twitter (microblogging), Instagram (social networking), Pinterest (social networking) and
LinkedIn (professional networking). Social media should be understood to include any web‐
based tool that allows for open communication on the internet, including but not limited to
micro‐blog sites (Twitter,) social networking sites (Facebook, LinkedIn, Nextdoor) video‐sharing
sites (YouTube,) and image‐sharing sites (Instagram).
Terms of Service: The set of rules and regulations a provider attaches to a software service or web‐
delivered product.
II. Social Media Usage
A. PROCESS FOR POSTING SOCIAL MEDIA: When using social media, County departments shall do the
following prior to posting content:
1) Have an official business or public purpose in posting the media that clearly serves County
objectives;
2) Review the Terms of Service for the site where the social media will be posted and, as appropriate,
obtain approval from County Counsel and the department’s CAO analyst before agreeing to the
Terms of Service;
3) Check that content to be posted complies with County policies, including but not limited to
technology use and personnel policies;
4) Ensure federal, state, and local laws are followed, including:
a) Copyright law: For example, posting a video, image (including individuals’ names or likenesses), or
music without receiving a license or authorization may violate copyright law;
b) Trademark law; and
c) Other third‐party rights, including individuals’ rights of privacy, are respected.
5) Direct any questions regarding legal issues, including compliance with trademark and copyright
laws, to the Office of the County Counsel.
6) Publish using platform and tools approved by the Office of Communications and Media.
7) Adjust settings to allow public comments only on County social media posts and not directly on
County platforms
8) Reset the social media password after a Social Media Representative is removed as a social media
account administrator;
The Office of Communications and Media reserves the right to terminate any County social media site at
any time.
B. INFORMATION POSTED ON SOCIAL MEDIA SITES
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
8/3/23
3
1) Social media should be used by County departments to communicate County information to the
public, but not for other purposes.
2) To help prevent errors and liability issues, social media postings should be made by a Social Media
Representative for the department who has been authorized to do so by the Department Head. The
Social Media Representative shall only post content reflecting the views of the County, not his or her
personal views or concerns.
3) If a mistake occurs, the department should correct the mistake as soon as it is made aware of the
error. If an earlier post is modified, it should be clear that the posting has been corrected. Consider
designating corrections with “Fixed link” or “Fact correction” prior to the correction.
4) The public is not allowed to post content on a County platform but is allowed to comment on posts
made by the County. Social media account settings shall be adjusted accordingly. County
departments must allow and moderate public comments on all platforms.
5) County departments may not post the following content and must remove any such content,
regardless of whether posted by the County department or outside individuals:
Electioneering for or against candidates or issues, unless such promotion or opposition is
inherently related to discussion of an item posted by the County
Information affiliated with political campaigns
Confidential information
Content that is unrelated to the post or work done by the County
Threats against any person or organization
Highly repetitive posts that amount to harassment
Obscenity, profanity, and vulgar language
Promotion of discrimination
Indication or encouragement of illegal activity
Advocacy of violence
Spam or links to unrelated sites
Promotions of services, products or political candidates or organizations
Infringement of copyrights, trademarks, or other intellectual property
Information that may compromise the safety, security, or proceedings of public systems or
any criminal or civil investigations
Personal or sensitive information (social security numbers, credit card numbers, medical
information, account numbers, banking information, phone numbers, email addresses, postal
addresses, and similar materials).
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
8/3/23
4
For questions about whether a posting falls within one of the above categories or whether a posting
containing content not appearing on the list should be removed, the County department should contact
the Office of County Counsel prior to taking action to remove the post.
7) County departments should direct users back to the County’s website when appropriate and
possible for further information;
8) County departments must use branding, such as logo use, on social media postings;
9) County departments should include the Social Media Comment Policy (see Appendix A), indicating
the discussion is moderated and inappropriate content will be removed, if the profile settings can
accommodate it. If the profile settings cannot accommodate the Social Media Comment Policy, the
social media site shall include a link to the policy. This Social Media Comment Policy must be
included, or a link provided to the policy, on all social media sites.
10) Direct or indirect communications between members of a legislative body, such as members of
the Board of Supervisors, commissions and/or boards, should be strictly avoided to prevent potential
violations of the Brown Act or the Better Government Ordinance. Among other precautions,
members of legislative bodies should not respond to, “like,” “share,” resend or otherwise express
opinions about any issue within the subject matter jurisdiction of the body.
11) If any County department posts an item regarding a specific Supervisorial district, the
Department must notify the District office before tagging and posting.
C. Use of Social Media During Countywide Emergency Events
1) In the event of an emergency, County departments should coordinate all social media content with
the Office of Communications and Media, unless otherwise directed by the County Administrator.
2) To ensure that messages are consistent across the various accounts and platforms managed by the
County, with permission of the CAO, County Public Information Officer (PIO) or designee, will take
the lead in delivering County emergency information via social media and keep the CAO and the
Office of Communications and Media informed.
3) Depending upon the incident, communication managers may be asked to point to specific
departmental social media sites that will serve as the main source of information.
III. The Public Records Act & Retention of Posted Information
1) Information posted on County social media sites is subject to the California Public Records Act.
Any content that is related to the County’s official business, including a list of subscribers and posted
communications, may be a public record subject to public disclosure.
2) County departments should retain subscriber information and comments posted by outside users
on County sites, including those removed by staff, for the period required by law and in accordance
with department policy. In addition, when prohibited content is removed the records must include
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
8/3/23
5
the name of the staff member who removed the content, and the date, time, and reason the content
was removed.
IV. Employees’ Personal Social Media Accounts: The line between personal and professional, public,
and private can be easily blurred in social media. The following guidelines, in addition to those in the
County’s Administrative Bulletins, must be followed when using a personal social media account:
1) Personal social media accounts cannot be used for page management of County, department, or
division profiles. Additionally, staff should not use their personal social media accounts to speak on
behalf of the County or to present themselves as County representatives
2) Employees with personal social media accounts are prohibited from posting confidential
information obtained from the County, such as personnel data, medical information, and attorney‐
client privileged information.
3) When commenting on County business, employees, supervisors, or policies on a personal account,
employees should take care to make it clear that their personal opinions are their own and do not
represent the official policy position of the County.
APPENDIX A
Contra Costa County’s Social Media Comment Policy:
Social media is an important tool that can be used as a channel for disseminating time‐sensitive
information and as a communications tool which increases the ability of the County to broadcast its
messages to the widest possible audience and include new audiences that don’t rely on traditional
media channels.
Social media can help us build our community, improve knowledge, solve problems, and provide a
better understanding of how our work impacts the quality of life for residents. This policy governs all
sites and websites of Contra Costa County. Public comments expressed on our social media channels do
not reflect the opinions of the County, nor do we approve the content of any public commentary on our
social media channels. You, as the commenter, are responsible for the content of your messages. Our
social media channels are limited to discussion of matters related to the County and its mission. We
welcome all comments, questions, and concerns about these topics that foster discussion and
communication.
To further this goal, the County reserves the right to delete, hide comments, without notice, that
contain:
Electioneering for or against candidates or issues, unless such promotion or opposition
is inherently related to discussion of an item posted by the County
Information affiliated with political campaigns
Confidential information
Content that is unrelated to the post or work done by the County
Threats against any person or organization
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
8/3/23
6
Highly repetitive posts that amount to harassment
Obscenity, profanity, and vulgar language
Promotion of discrimination
Indication or encouragement of illegal activity
Advocacy of violence
Spam or links to unrelated sites
Promotions of services, products or political candidates or organizations
Infringement of copyrights, trademarks, or other intellectual property
Information that may compromise the safety, security, or proceedings of public systems
or any criminal or civil investigations
Personal or sensitive information (social security numbers, credit card numbers, medical
information, account numbers, banking information, phone numbers, email addresses,
postal addresses, and similar materials).
The County’s use of external social media is provided as a public service.
By commenting, you are subject to the Terms of Service of the host site. Posting comments to this site
will grant the County and anyone reading this site permission to copy, distribute, make derivatives,
display, or perform the commenter’s work.
The comments posted on this site do not reflect the views of Contra Costa County or its elected officials
and employees. Reference in any comment to a viewpoint, product, service, entity, or organization is
solely attributable to the individual commenter. Comments may not be reproduced for the purpose of
stating or implying County endorsement or approval of any viewpoint, product, service, entity, or
organization. Inappropriate comments may remain posted for a significant amount of time prior to
being noticed and deleted by an administrator; however, this should not be construed as an approval of
the comment or an exception to the comment policy.
Comments made through the County’s online locations will in no way constitute a legal or official notice
or comment to the County or any County official or employee for any purpose. Additionally, emails or
messages sent via this site may not be viewed or responded to. Communications with County elected
officials, officers and employees should be made through correspondence to their physical addresses or
County email addresses.
This policy is subject to amendment or modification at any time to ensure that use of this site is
consistent with its purpose as a limited forum.
Office of Communications & Media
Supplemental Guide to the Contra
Costa County Social Media Policy
April 2023
Social Media Playbook
Contents
1.Introduction
a.Using the Playbook –Who and Why?
b.When does social media work best?
2.Participation Guide
a.For employees and authorized users
3.Networks & Standards
a.Approved networks
b.Usage standards
c.Accessibility guidelines
d.Records Management
4.Public Interaction
5.Resources
z
2
Introduction
1.Why use this playbook?
a.Engage and interact effectively by:
i.Leveraging best social media practices
ii.Linking online engagement targeted objectives to specific goals
iii.Accessing supplemental applications to quantify, monitor, and expand efforts toward
reaching goals
2.Who should use this playbook?
a.Administrators/users who are new to social media engagement
b.Employees designated by a department or division to establish and/or maintain a social media
account on the County’s behalf
c.Administrators/users who are already engaged in social media and want to elevate their
participation
3
Participation Guide
1.Add value to your department
a.Further department mission
b.Strengthen sense of community
c.Increase transparency –encourage civic engagement
d.Solve a problem
e.Enhance public knowledge of services
2.Consider your content
a.Informal vs. official government communications
b.Proper grammar, minimize jargon and acronyms
c.Verify the facts before publishing
4
Participation Guide
3. Provide proper representation
a.Only speak on behalf of the department when your commentary is
based on written standards, policies and practices or you have
received prior permission
b.Identify yourself as a representative, when necessary
4. Share links and sources
a.Direct users back to the primary source (website) for in-depth
information, forms and documents/services designed to facilitate
business within the department
b.When you reference a law, regulation, policy, provide a link or
at minimum the citation
c.Whether citing a source with a link in a post, retweeting or giving a
“shoutout,” credit and thank the original creator
5
Participation Guide
5. Protect confidential information
a.Ask permission from a supervisor to publish or report on
conversations that occur within your department
b.Never post information about policies or plans that haven’t been
finalized unless you receive permission from a supervisor
c.Do not identify a partner or supplier by name or provide information
that might be proprietary in nature without their knowledge and/or
permission
6. Respect your audience and coworkers
a.Respect the privacy of others and carefully consider the discussion
of any topics that might be objectionable or inflammatory
b.Do not use your department’s social media presence to
communicate among fellow employees
6
Participation Guide
7. Respond to your mistakes
a.Correct errors or inaccurate information as soon as possible, in accordance
with the Administrative Bulletin
b.Once you post, it stays posted
c.Spelling and grammar fixes OK to change –anything beyond that, make it
clear you’re correcting and apologize for the error
i.Strike through the error and correct or create a new post and link to it
from the original
8. Exercise discipline
a.Online activities should not interfere with your job or responsibility to the
public and your coworkers
9. Handle inquiries and negative comments promptly
a.Do not remove comments without approval from County Counsel
b.Seek advice from the Office of Communications and Media and/or
supervisor
7
Networks and Standards
8
*= preferred social media application in its technology category
^= Pre-approved for use by department
Usage Standards
Follow these standards for consistency –we will update as
needed:
1.Display being the “official account”
2.Display official county/department logo or program graphic
3.Link to an official county website
4.Display an official department email account
5.Review site activity daily for misuse
6.No profile information such as gender, age, religion, political
views, relationship status, job/career, interests, etc.
9
Usage Standards: Facebook
Trained on advanced topics such as appropriate set-up,
insights, monitoring, likes, etc.
10
Standard Item Standard Setting
Type of Page Set-up as “Pages” which do not allow “Friends” to be added but only “Likes”
Information Display Department mission or program overview that informs the topic and
intent of the site
Apps Only use Facebook provided, or County authorized,applications
FB Facts &Stats
Founded in 2004
2.9 billion active users
worldwide
Resources:
•Download the Facebook Government
Guide
•www.facebook.com/FacebookPages
Usage Standards: Facebook
1.Basics
a.Likes are better than views
b.Comments are better than likes
c.Shares
2.Pictures
a.Landscapes
b.Faces
3.Posts
a.Simple
b.Value
c.Plan
11
Usage Standards: Twitter
Trained on advanced topics such as appropriate set-up,
monitoring, buttons, follows, hashtags, etc.
12
Standard Item Standard Setting
Type of Page Relevant, timely and informative with the intention of assisting the department
to fulfill its mission.
Information Use discretion on whom to follow. As a general rule, only follow entities that
contribute to Contra Costa County’s business value.
Apps Setup to receive an email when direct texts are sent to the Twitter account and
where information can be retained.
Usage Standards: Twitter
13
Twitter
Use as a
“pointer”
Marketing tool
Share info
Brief
announcements
Humor &fun
facts
Instant and live
Usage Standards: NextDoor
Trained on advanced topics such as appropriate set-up,
monitoring, etc.
14
Standard Item Standard Setting
Type of Page Relevant, timely and informative with the intention of assisting the county
to fulfill its mission.
Information Use discretion on whom to follow. As a general rule, only follow entities that
contribute to Contra Costa County’s business value.
Apps Setup to receive an email when direct texts are sent to the NextDoor account and
where information can be retained.
Facts & Stats
Launched in 2008
69 million members across
290,000 active
neighborhoods across 11
countries
Resource:
•Visit Hootsuite–How-To Guide
Accessibility Guidelines
Increase the accessibility of your social media efforts in the
following ways:
1.Provide captions for your videos
2.Title your photographs descriptively and usefully
3.Avoid acronyms
4.Make all information provided on social media accessible in
formats elsewhere (website)
15
Records Management & Resources
1.California Public Records Act requires government agencies
preserve public records regardless of physical form
a.Follow your department’s records retention policy and ask County
Counsel if you have questions.
16
Public Interaction –What to Monitor
17
Electioneering for or against candidates or issues, unless such promotion or opposition is inherently related to discussion o f an
item posted by the County
Information affiliated with political campaigns
Confidential information
Content that is unrelated to the post or work done by the County
Threats against any person or organization
Highly repetitive posts that amount to harassment
Obscenity, profanity, and vulgar language
Promotion of discrimination
Indication or encouragement of illegal activity
Advocacy of violence
Spam or links to unrelated sites
Promotions of services, products or political candidates or organizations
Infringement of copyrights, trademarks, or other intellectual property
Information that may compromise the safety, security, or proceedings of public systems or any criminal or civil investigation s
Personal or sensitive information (social security numbers, credit card numbers, medical information, account numbers, bankin g
information, phone numbers, email addresses, postal addresses, and similar materials).
Network Attack Protocol
18
If you suspect security of an account has been compromised
a.Change login and password information immediately
b.Work with Office of Communications and Media to develop
communication strategy/response
c.Acknowledge social media breach to followers
d.Look for signs of damage, make necessary corrections
e.Contact your supervisor and report to the social media company
Social Media Matrix
19
Office of Communications and Media working to build a
foundational matrix of Countywide social media presence
a.PIOs to verify accuracy once audit is complete
Who uses?7 in 10 US
adults use,
teens use less
and more
passively.
Most popular
among tech,
marketing,
entertainment
and politically
focused people.
Millennials
though
developing
mainstream
audience since
FB acquisition.
Everyone
though
especially
popular with
millennial
generation.
Professional
from all
industry.
Teens &
millennials.Growing
among adults.
18–24-year-
olds and 13–
17-year-olds.
Adults in specific
communities.
Content Strong visuals
and videos, live
content,
Groups,
Business
pages.
280-character
limit, text
based, image
and video
content, GIFs,
Live.
Strong visuals
(image and
video/Reels)
w/artistic
aesthetic, live
and ephemeral.
How to
videos,vlogs,
education,
science, non-
profit. Live.
Thought
leadership,
professional
link sharing,
image
sharing.
Research.
Fun, ephemeral,
behind the scenes,
geofilters.
Funny
videos,
challenges,
games.
Neighborhood
hub for exchange
of information,
goods and
services.
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
4/14/23
1
Contents:
I. Definitions
II. Social Media Usage
a. Process for Posting Social Media
b. Information Posted on Social Media Sites
c. Use of Social Media During Countywide Emergency Events
III. The Public Records Act & Retention of Posted Information
IV. Employees’ Personal Social Media Accounts
Social media is an important tool that can be used as part of a comprehensive communications strategy
for providing time-sensitive information and increases the ability for the County to share its messages to
the widest possible audience, including audiences that might not seek information through more
established messaging channels like radio and television. Social media can help the County government
build trust with the community, solve problems, and provide a better understanding of how County
government improves the quality of life for Contra Costa County residents.
This policy establishes guidelines governing the use of social media by Contra Costa County departments
and employees for informing the public about County programs and services.
I. Definitions
Blog: A self-published diary or commentary on a particular topic that may allow visitors to post
responses, reactions, or comments.
Content: Any text, metadata, quick response (QR) codes, digital recordings, videos, graphics, photos, or
links on approved sites.
Page: The specific portion of a social media website where content is displayed and managed by an
individual or individuals with administrator rights.
Post: The act of publishing content on a site.
Profile: Information that a user provides about themselves on a social networking site.
Public Record: Includes any writing containing information relating to the conduct of the public’s
business prepared, owned, used, or retained by any state or local agency regardless of physical form or
characteristics.
Social Media Comment Policy: An external facing social media policy used to set guidelines and
protocols for public interaction with County content on social media accounts.
Social Media Representative: A County employee designated to establish and/or maintain a social media
account on behalf of the County, departments, or divisions. Each representative must be designated by
the department or division before they begin utilizing social media on the County’s behalf.
Social Media: Internet-based technology communication tools with a focus on immediacy, interactivity,
user participation and information sharing. These online technologies are operated by non-County
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
4/14/23
2
hosted services and are used by the Department. Examples include but are not limited to blogs,
microblogs, wikis, social and professional networks, video or photo sharing, and social bookmarking.
Examples include but are not limited to Facebook (social networking), YouTube (video sharing),
Twitter (microblogging), Instagram (social networking), Pinterest (social networking) and
LinkedIn (professional networking). Social media should be understood to include any web-
based tool that allows for open communication on the internet, including but not limited to
micro-blog sites (Twitter,) social networking sites (Facebook, LinkedIn, Nextdoor) video-sharing
sites (YouTube,) and image-sharing sites (Instagram).
Terms of Service: The set of rules and regulations a provider attaches to a software service or web-
delivered product.
II. Social Media Usage
A. PROCESS FOR POSTING SOCIAL MEDIA: When using social media, County departments shall do the
following prior to posting content:
1) Have a business purpose in posting the media that clearly serves County objectives;
2) Review the Terms of Service for the site where the social media will be posted and, as appropriate,
obtain approval from County Counsel and the department’s CAO analyst before agreeing to the Terms of
Service;
3) Check that content to be posted complies with County policies, including but not limited to
technology use and personnel policies;
4) Ensure federal, state, and local laws are followed, including:
a) Copyright law: For example, posting a video, image (including individuals’ names or
likenesses), or music without receiving a license or authorization may violate copyright law;
b) Trademark law; and
c) Other third-party rights, including individuals’ rights of privacy, are respected.
5) Direct any questions regarding legal issues, including compliance with trademark and copyright laws,
to the Office of the County Counsel.
6) Publish using platform and tools approved by the Office of Communications and Media.
7) County departments must reset the social media password after a Social Media Representative is
removed as a social media account administrator;
8) The Office of Communications and Media reserves the right to terminate any County social media site
at any time.
B. INFORMATION POSTED ON SOCIAL MEDIA SITES
1) Social media should be used by County departments to communicate with the public, but not for
other purposes.
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
4/14/23
3
2) To help prevent errors and liability issues, social media postings should be made by a Social Media
Representative for the department who has been authorized to do so by the Department Head. The
Social Media Representative shall only post content reflecting the views of the County, not his or her
personal views or concerns.
3) If a mistake occurs, the department should correct the mistake as soon as it is made aware of the
error. If an earlier post is modified, it should be clear that the posting has been corrected. Consider
designating corrections with “Fixed link” or “Fact correction” prior to the correction.
4) County departments must moderate sites that allow posts by outside users.
5) County departments may not post the following content and must remove any such content,
regardless of whether posted by the County department or outside individuals:
Electioneering for or against candidates or issues, unless such promotion or opposition is
inherently related to discussion of an item posted by the County
Information affiliated with political campaigns
Confidential information
Content that is unrelated to the post or work done by the County
Threats against any person or organization
Highly repetitive posts that amount to harassment
Obscenity, profanity, and vulgar language
Promotion of discrimination
Indication or encouragement of illegal activity
Advocacy of violence
Spam or links to unrelated sites
Promotions of services, products or political candidates or organizations
Infringement of copyrights, trademarks, or other intellectual property
Information that may compromise the safety, security, or proceedings of public systems or
any criminal or civil investigations
Personal or sensitive information (social security numbers, credit card numbers, medical
information, account numbers, banking information, phone numbers, email addresses, postal
addresses, and similar materials).
For questions about whether a posting falls within one of the above categories or whether a posting
containing content not appearing on the list should be removed, the County department should contact
the Office of County Counsel prior to taking action to remove the post.
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
4/14/23
4
6) County departments should direct users back to the County’s website when appropriate and possible
for further information;
7) County departments must use branding, such as logo use, on social media postings;
8) County departments should include the Social Media Comment Policy (see Appendix A), indicating the
discussion is moderated and inappropriate content will be removed, if the profile settings can
accommodate it. If the profile settings cannot accommodate the Social Media Comment Policy, the
social media site should include a link to the policy. This Social Media Comment Policy must be
included, or a link provided to the policy, on all social media sites.
9) Direct or indirect communications between members of a legislative body, such as members of the
Board of Supervisors, commissions and/or boards, should be strictly avoided to prevent potential
violations of the Brown Act or the Better Government Ordinance. Among other precautions, members
of legislative bodies should not respond to, “like,” “share,” resend or otherwise express opinions about
any issue within the subject matter jurisdiction of the body.
C. Use of Social Media During Countywide Emergency Events
1) In the event of an emergency, County departments should coordinate all social media content with
the Office of Communications and Media, unless otherwise directed by the County Administrator.
2) To ensure that messages are consistent across the various accounts and platforms managed by the
County, with permission of the CAO, County Public Information Officer (PIO) or designee, will take the
lead in delivering County emergency information via social media and keep the CAO and the Office of
Communications and Media informed.
3) Depending upon the incident, communication managers may be asked to point to specific
departmental social media sites that will serve as the main source of information.
III. The Public Records Act & Retention of Posted Information
1) Information posted on County social media sites is subject to the California Public Records Act. Any
content that is related to the County’s business, including a list of subscribers and posted
communications, may be a public record subject to public disclosure.
2) County departments should retain subscriber information and comments posted by outside users on
County sites, including those removed by staff, for the period required by law and in accordance with
department policy. In addition, when prohibited content is removed the records must include the name
of the staff member who removed the content, and the date, time, and reason the content was
removed.
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
4/14/23
5
IV. Employees’ Personal Social Media Accounts: The line between personal and professional, public,
and private can be easily blurred in social media. The following guidelines, in addition to those in the
County’s Administrative Bulletins, must be followed when using a personal social media account:
1) Personal social media accounts cannot be used for page management of County, department, or
division profiles. Additionally, staff should not use their personal social media accounts to speak on
behalf of the County or to present themselves as County representatives
2) Employees with personal social media accounts are prohibited from posting confidential information
obtained from the County, such as personnel data, medical information, and attorney-client privileged
information.
3) When commenting on County business, employees, supervisors, or policies on a personal account,
employees should take care to make it clear that their personal opinions are their own and do not
represent the official policy position of the County.
APPENDIX A
Contra Costa County’s Social Media Comment Policy:
Social media is an important tool that can be used as a channel for disseminating time-sensitive
information and as a communications tool which increases the ability of the County to broadcast its
messages to the widest possible audience and include new audiences that don’t rely on traditional
media channels.
Social media can help us build our community, improve knowledge, solve problems, and provide a
better understanding of how our work impacts the quality of life for residents. This policy governs all
sites and websites of Contra Costa County. Public comments expressed on our social media channels do
not reflect the opinions of the County, nor do we approve the content of any public postings or
commentary on our social media channels. You, as the poster, are responsible for the content of your
messages. Our social media channels are limited to discussion of matters related to the County and its
mission. We welcome all comments, questions, and concerns about these topics that foster discussion
and communication.
To further this goal, the County reserves the right to delete, hide comments, without notice, that
contain:
Electioneering for or against candidates or issues, unless such promotion or opposition is
inherently related to discussion of an item posted by the County
Information affiliated with political campaigns
Confidential information
Content that is unrelated to the post or work done by the County
Threats against any person or organization
Contra Costa County
DRAFT – Social Media Policy Administrative Bulletin
4/14/23
6
Highly repetitive posts that amount to harassment
Obscenity, profanity, and vulgar language
Promotion of discrimination
Indication or encouragement of illegal activity
Advocacy of violence
Spam or links to unrelated sites
Promotions of services, products or political candidates or organizations
Infringement of copyrights, trademarks, or other intellectual property
Information that may compromise the safety, security, or proceedings of public systems or
any criminal or civil investigations
Personal or sensitive information (social security numbers, credit card numbers, medical
information, account numbers, banking information, phone numbers, email addresses, postal
addresses, and similar materials).
Continued or egregious postings of this sort may prompt the County to further restrict your commenting
on official County social media platforms. The County’s use of external social media is provided as a
public service.
By commenting, you are subject to the Terms of Service of the host site. Posting comments to this site
will grant the County and anyone reading this site permission to copy, distribute, make derivatives,
display, or perform the commenter’s work.
The comments posted on this site do not reflect the views of Contra Costa County or its elected officials
and employees. Reference in any comment to a viewpoint, product, service, entity, or organization is
solely attributable to the individual commenter. Comments may not be reproduced for the purpose of
stating or implying County endorsement or approval of any viewpoint, product, service, entity, or
organization. Inappropriate comments may remain posted for a significant amount of time prior to
being noticed and deleted by an administrator; however, this should not be construed as an approval of
the comment or an exception to the comment policy.
Comments made through the County’s online locations will in no way constitute a legal or official notice
or comment to the County or any County official or employee for any purpose. Additionally, emails or
messages sent via this site may not be viewed or responded to. Communications with County elected
officials, officers and employees should be made through correspondence to their physical addresses or
County email addresses.
This policy is subject to amendment or modification at any time to ensure that use of this site is
consistent with its purpose as a limited forum.
Office of Communications & Media
July 11, 2023
Internal Operations Committee –Social
Media Policy & Best Practices
Consistency
1.Coordinate a common set of procedures for departmental use of social media
a.Guidance on information to post
b.Usage during emergencies
c.Records retention
2
Background & Timeline
1.June 2014 –Board of Supervisors approves County’s first social media policy
2.Due to staffing and resource limitations, implementation of the policy was
deferred to 2016.
3.February 2023 --Office of Communications & Media collaborates with Public
Information Officers throughout the County to review and update
a.Staff turnover
b.Review to ensure aligns with ever-changing landscape of social media and to determine whether
current messaging and strategy was effective
3
Proposed Changes
•Adding definitions
•Defining a process for posting
•Developing best practices for safety and security
•Offering clear guidance for:
•Mistakes
•Checking with County Counsel before removing offensive content and applying consistently
•Branding
•Page management
•Comment policy
•New resource –supplemental guide of best practices
4
Recommendation
•Accept the proposed changes and format the policy as an Administrative Bulletin
and make available to all employees.
•Instruct staff to create a training module and intranet site with guidelines for use
and other resources by December 1, 2023, allowing this policy to go into full effect
before the end of the year.
5
Questions
6
RECOMMENDATION(S):
APPROVE updates to the County's social media policy and DIRECT the County Administrator to promulgate the updated policy as an
Administrative Bulletin for reference by all employees
FISCAL IMPACT:
For awareness, the Office of Communications & Media currently has an annual agreement in place with Archive Social for records retention.
Updates to the policy and the introduction of the supplemental guide will not cost departments any additional funding.
BACKGROUND:
Social Media Policy and Staff Training
On June 17, 2014, the Board of Supervisors approved a social media policy governing the use of various online engagement tools by County
employees for business communication purposes. The County Administrator requested the Office of Communications and Media, with
assistance from County Counsel, develop guidelines for use and training. Input and direction from the Internal Operations Committee in 2013
and 2014 shaped the contents of the umbrella policy. Due to staffing and resource limitations, the implementation of the policy was deferred to
2016. Unfortunately, the policy was never rolled out as an Administrative Bulletin and trainings were not provided on what is now Vector
Solutions, per the Internal Operations Committee direction in 2016.
The Office of Communication and Media and public information officers countywide have extensively researched best practices in
implementing government social media policies. Based on that research, staff has updated the 2014 social media policy (Attachment 2),
developed a new supplemental guide for best practices (Attachment 3), and will create an intranet-based website that will provide County social
media administrators with guidelines for use of the
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:See Addendum
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Kristi Jourdan 925-313-1180
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: CAO (Enea), OCM Director
C. 75
To:Board of Supervisors
From:INTERNAL OPERATIONS COMMITTEE
Date:August 1, 2023
Contra
Costa
County
Subject:RECOMMENDED UPDATES TO THE COUNTY'S SOCIAL MEDIA POLICY
BACKGROUND: (CONT'D)
primary social media tools currently being utilized. The County holds more than 100 social media accounts on platforms such as Facebook,
Linkedin, Instagram, Twitter, NextDoor, Youtube and Flickr. As more tools emerge, they will be added to the guide.
Office of Communications and Media Director Kristi Jourdan presented to the Internal Operations Committee, on July 10, 2023, her
recommendations for updating the County's social media policy and, also, plans to offer training to County staff (Attachment 1). The policy
has been revised to add definitions; guidance on information and a process to post, usage during emergencies, records retention, safety and
security; and a protocol for correcting mistakes or removing information. The updated policy also incorporates a social media comment
policy that explains what the County will and will not tolerate on its pages.
The goal of the updated policy is to generate content, not to stifle content. The updated policy provides flexibility for the differing needs of
County departments. With Board approval, staff intends to format and promulgate the updated social media policy/playbook as an
Administrative Bulletin for reference by all employees. The Vector Solutions training modules and intranet site with guidelines for use and
other resources are expected to be ready for use by December 1, 2023, allowing the policy to go into full effect before the end of the year.
The Internal Operations Committee has asked communications staff to work with County departments to emphasize digital hygiene
(keeping devices well-organized and current in terms of software and security) and also to notify or "tag" the Supervisorial District Offices
about posted social media content that pertains to a specific supervisorial district.
CLERK'S ADDENDUM
APPROVED updates to the County's social media policy, as modified today to:
Clarify in the language that the public may ‘comment’ on matters on a County media platform versus ‘post’ to it;
State that County departments must moderate comments by outside users;
State that departments will confer with the Supervisorial district office when posting an item specific to that district;
State that no policy change or alteration of the Administrative Bulletin may be made without the approval of the Board of
Supervisors.
AGENDA ATTACHMENTS
Attachment 1: Powerpoint_IOC Social Media Policy
Attachment 2: Draft Updated Social Media Policy/Playbook
Attachment 3: draft Social Media Playbook Powerpoint
MINUTES ATTACHMENTS
Revised Social Media Policy
August 1, 2023
The attached Final Report for County Service Area EM-1 (Zones A and B) for Fiscal Year 2023-
24 is hereby filed pursuant to Ordinance Code Section 1012-2.602.
___________________________________
Marshall Bennett
Emergency Medical Services Director
- 1 -
CONTRA COSTA HEALTH SERVICES
Emergency Medical Services Agency
County Service Area EM-1 (Zones A and B)
Final Report
Fiscal Year 2023-24
County Service Area EM-1 has been established to provide enhanced emergency medical
services as a miscellaneous extended service within two designated zones:
Zone A: Those parcels located within the territory of the San Ramon Valley Fire
Protection District.
Zone B: Those parcels located within Contra Costa County, but not within Zone A,
above.
ASSESSMENTS will be levied on each parcel based upon a formula using the following
factors:
BENEFIT UNIT: A number of BENEFIT UNITS has been assigned to each parcel based
upon the Assessor's Use Code classification. For example, a single-family residence
(Use Code 11) is assigned one BENEFIT UNIT. Parcels with other Use Code
classifications are assigned a number of BENEFIT UNITS based upon the relative benefit
from the miscellaneous extended services provided under CSA EM-1. Exhibit A is a
Table of BENEFIT UNITS showing the number of BENEFIT UNITS assigned parcels
for each Use Code classification.
RATE: The RATE is the dollar amount of the ASSESSMENT levied per BENEFIT
UNIT. Separate RATES have been established for each zone based upon the
miscellaneous extended services to be provided within that zone.
The formula for calculating the ASSESSMENT on each parcel is as follows:
ASSESSMENT = BENEFIT UNITS x RATE
Zone A
The RATE that has been established for Zone A is:
$3.94 per BENEFIT UNIT
Exhibit B is the "Zone A - Table of Assessments," showing the ASSESSMENT established for
each parcel according to its USE CODE. A description of each parcel and the USE CODE
number assigned thereto is contained in Exhibit C.
The total ASSESSMENTS for Zone A are $238,523.66 based upon 51,995 ASSESSED
PARCELS.
Zone B
The RATE that has been established for Zone B is:
$10.00 per BENEFIT UNIT
Exhibit D is the "Zone B - Table of Assessments," showing the ASSESSMENT established for
each parcel according to its USE CODE. A description of each parcel and the USE CODE
number of assigned thereto is contained in Exhibit E.
The total ASSESSMENTS for Zone B are $4,621,355.00 based upon 301,628 ASSESSED
PARCELS.
A - 1
Exhibit A
COUNTY SERVICE AREA EM-1
(ZONES A AND B)
Table of Benefit Units
Benefit Use
Units Code Description
RESIDENTIAL:
0.0 10 Vacant, unbuildable
1.0 11 Single family, 1 residential on 1 Site and Duets w/o minor
common areas
1.0 12 Single family, 1 residential on 2 or more sites
2.0 13 Single family, 2 or more residential on 1 or more sites
1.0 14 Single family on other than single family land
0.0 15 Miscellaneous improvements, 1or more site, incl. trees and vines
0.0 16 Single family attached residence, townhouse, duets
0.0 17 Vacant, 1 site (includes PUD sites)
0.5 18 Vacant, 2 or more sites
1.0 19 Single family detached res. with major common area (pool,
tennis, clubhouse, or other amenities), Cluster Homes
MULTIPLE:
0.5 20 Vacant
2.0 21 Duplex
3.0 22 Triplex
4.0 23 Fourplex
3.0 24 Combinations, e.g. single and a double
5.0 25 Apartments, 5-12 units, inclusive
13.0 26 Apartments, 13-24 units, inclusive
25.0 27 Apartments, 25-59 units, inclusive
60.0 28 Apartments, 60 units or more
1.0 29 Condos, cooperatives (-1 Single Family) (-2 Rossmoor)
COMMERCIAL:
0.5 30 Vacant
3.0 31 Commercial stores (not supermarkets)
3.0 32 Small grocery stores (7-11, mom and pop, quick stop)
3.0 33 Office buildings
10.0 34 Medical, dental
3.0 35 Service stations; car washes; bulk plants; mini lube
3.0 36 Auto repair
3.0 37 Community facilities; recreational; swim pool association
3.0 38 Golf courses
3.0 39 Bowling alleys
A - 2
COUNTY SERVICE AREA EM-1
(ZONES A AND B)
Table of Benefit Units
(Continued)
Benefit Use
Units Code Description
COMMERCIAL
3.0 40 Boat Harbors
3.0 41 Supermarkets (not in shopping centers)
15.0 42 Shopping centers (all parcels include vacant for future shopping
center)
3.0 43 Financial buildings (insurance and title companies, banks, savings
and loans)
20.0 44 Motels, hotels, and mobile home parks
3.0 45 Theaters
3.0 46 Drive-in restaurants (hamburgers, taco, etc.)
3.0 47 Restaurants (not drive-in; inside service only)
3.0 48 Multiple and commercial; miscellaneously improved
3.0 49 New car auto agencies
INDUSTRIAL:
0.5 50 Vacant Land
20.0 51 Industrial Park (with structures)
3.0 52 Research and Development, with or without structures
20.0 53 Light industrial
500.0 54 Heavy industrial
3.0 55 Mini-warehouse (public storage)
3.0 56 Miscellaneous improvements, including trees & vines on light or
heavy industrial
0.0 57 (unassigned)
0.0 58 (unassigned)
0.0 59 Pipeline rights-of-way
LAND:
0.0 60 (unassigned)
1.0 61 Rural, residential improved; 1 to 10 acres
1.0 62 Rural, with or without miscellaneous structures, 1 to 10 acres
1.0 63 Urban acreage, 10 to 40 acres
2.0 64 Urban acreage, more than 40 acres
1.0 65 Orchards, vineyards, row crops, irrigated pastures, 10 to 40 acres
2.0 66 Orchards, vineyards, row crops, irrigated pastures over 40 acres
1.0 67 Dry farming, grazing and pasturing, 10 to 40 acres
2.0 68 Dry farming, grazing and pasturing, over 40 acres
1.0 69 Agricultural preserves
A - 3
COUNTY SERVICE AREA EM-1
(ZONES A AND B)
Table of Benefit Units
(Continued)
Benefit Use
Units Code Description
INSTITUTIONAL:
50.0 70 Convalescent hospitals and rest homes
0.0 71 Churches
1.0 72 Schools & colleges, public or private, with or without
improvements
100.0 73 Hospitals, with or without improvements
1.0 74 Cemeteries, mortuaries
1.0 75 Fraternal and service organizations, group homes, shelters
25.0 76 Retirement housing complex
0.0 77 Cultural uses (libraries, museums)
3.0 78 Parks and playgrounds
0.0 79 Government- owned, with or without buildings (federal, state,
city, BART)
MISCELLANEOUS:
0.0 80 Mineral rights (productive/nonproductive)
0.0 81 Private roads
3.0 82 Pipelines and canals
0.0 83 State board assessed parcels
1.0 84 Utilities, with or without buildings (not assessed by SBE)
1.0 85 Public and private parking
1.0 86 Taxable municipally- owned property
0.0 87 Common area parcels in PUD's (open spaces, recreational
facilities)
0.0 88 Mobile home
0.0 89 Other, split parcels in different Tax Code Areas
1.0 99 Awaiting assignment
B - 1
Exhibit B
COUNTY SERVICE AREA EM-1
Zone A - Table of Assessments
Use Benefit Zone A
Code Units Rate Assessment
10 0.0 $3.94 $0.00
11 1.0 $3.94 $3.94
12 1.0 $3.94 $3.94
13 2.0 $3.94 $7.88
14 1.0 $3.94 $3.94
15 0.0 $3.94 $0.00
16 0.0 $3.94 $0.00
17 0.0 $3.94 $0.00
18 0.5 $3.94 $1.97
19 1.0 $3.94 $3.94
20 0.5 $3.94 $1.97
21 2.0 $3.94 $7.88
22 3.0 $3.94 $11.82
23 4.0 $3.94 $15.76
24 3.0 $3.94 $11.82
25 5.0 $3.94 $19.70
26 13.0 $3.94 $51.22
27 25.0 $3.94 $98.50
28 60.0 $3.94 $236.40
29 1.0 $3.94 $3.94
30 0.5 $3.94 $1.97
31 3.0 $3.94 $11.82
32 3.0 $3.94 $11.82
33 3.0 $3.94 $11.82
34 10.0 $3.94 $39.40
35 3.0 $3.94 $11.82
36 3.0 $3.94 $11.82
37 3.0 $3.94 $11.82
38 3.0 $3.94 $11.82
39 3.0 $3.94 $11.82
40 3.0 $3.94 $11.82
41 3.0 $3.94 $11.82
42 5.0 $3.94 $59.10
B - 2
COUNTY SERVICE AREA EM-1
Zone A - Table of Assessments
(continued)
Use Benefit Zone A
Code Units Rate Assessment
43 3.0 $3.94 $11.82
44 0.0 $3.94 $78.80
45 3.0 $3.94 $11.82
46 3.0 $3.94 $11.82
47 3.0 $3.94 $11.82
48 3.0 $3.94 $11.82
49 3.0 $3.94 $11.82
50 0.5 $3.94 $1.97
51 0.0 $3.94 $78.80
52 3.0 $3.94 $11.82
53 0.0 $3.94 $78.80
54 500.0 $3.94 $1,970.00
55 3.0 $3.94 $11.82
56 3.0 $3.94 $11.82
57 0.0 $3.94 $0.00
58 0.0 $3.94 $0.00
59 0.0 $3.94 $0.00
60 0.0 $3.94 $0.00
61 1.0 $3.94 $3.94
62 1.0 $3.94 $3.94
63 1.0 $3.94 $3.94
64 2.0 $3.94 $7.88
65 1.0 $3.94 $3.94
66 2.0 $3.94 $7.88
67 1.0 $3.94 $3.94
68 2.0 $3.94 $7.88
69 1.0 $3.94 $3.94
70 50.0 $3.94 $197.00
71 0.0 $3.94 $0.00
72 1.0 $3.94 $3.94
73 100.0 $3.94 $394.00
74 1.0 $3.94 $3.94
75 1.0 $3.94 $3.94
B - 3
COUNTY SERVICE AREA EM-1
Zone A - Table of Assessments
(continued)
Use Benefit Zone A
Code Units Rate Assessment
76 25.0 $3.94 $98.50
77 0.0 $3.94 $0.00
78 3.0 $3.94 $11.82
79 0.0 $3.94 $0.00
80 0.0 $3.94 $0.00
81 0.0 $3.94 $0.00
82 3.0 $3.94 $11.82
83 0.0 $3.94 $0.00
84 1.0 $3.94 $3.94
85 1.0 $3.94 $3.94
86 1.0 $3.94 $3.94
87 0.0 $3.94 $0.00
88 0.0 $3.94 $0.00
89 0.0 $3.94 $0.00
99 1.0 $3.94 $3.94
C - 1
Exhibit C
COUNTY SERVICE AREA EM-1
Zone A - Parcel Descriptions, Use Codes, and Benefit Units
On file at:
Emergency Medical Services Agency
777 Arnold Drive, Suite 110, Martinez, CA 94553
D - 1
Exhibit D
COUNTY SERVICE AREA EM-1
Zone B - Table of Assessments
Use Benefit Zone B
Code Units Rate Assessment
10 0.0 $10.00 $0.00
11 1.0 $10.00 $10.00
12 1.0 $10.00 $10.00
13 2.0 $10.00 $20.00
14 1.0 $10.00 $10.00
15 0.0 $10.00 $0.00
16 0.0 $10.00 $0.00
17 0.0 $10.00 $0.00
18 0.5 $10.00 $5.00
19 1.0 $10.00 $10.00
20 0.5 $10.00 $5.00
21 2.0 $10.00 $20.00
22 3.0 $10.00 $30.00
23 4.0 $10.00 $40.00
24 3.0 $10.00 $30.00
25 5.0 $10.00 $50.00
26 13.0 $10.00 $130.00
27 25.0 $10.00 $250.00
28 60.0 $10.00 $600.00
29 1.0 $10.00 $10.00
30 0.5 $10.00 $5.00
31 3.0 $10.00 $30.00
32 3.0 $10.00 $30.00
33 3.0 $10.00 $30.00
34 10.0 $10.00 $100.00
35 3.0 $10.00 $30.00
36 3.0 $10.00 $30.00
37 3.0 $10.00 $30.00
38 3.0 $10.00 $30.00
39 3.0 $10.00 $30.00
40 3.0 $10.00 $30.00
41 3.0 $10.00 $30.00
42 15.0 $10.00 $150.00
43 3.0 $10.00 $30.00
D - 2
COUNTY SERVICE AREA EM-1
Zone B - Table of Assessments
(continued)
Use Benefit Zone B
Code Units Rate Assessment
44 20.0 $10.00 $200.00
45 3.0 $10.00 $30.00
46 3.0 $10.00 $30.00
47 3.0 $10.00 $30.00
48 3.0 $10.00 $30.00
49 3.0 $10.00 $30.00
50 0.5 $10.00 $5.00
51 20.0 $10.00 $200.00
52 3.0 $10.00 $30.00
53 20.0 $10.00 $200.00
54 500.0 $10.00 $5,000.00
55 3.0 $10.00 $30.00
56 3.0 $10.00 $30.00
57 0.0 $10.00 $0.00
58 0.0 $10.00 $0.00
59 0.0 $10.00 $0.00
60 0.0 $10.00 $0.00
61 1.0 $10.00 $10.00
62 1.0 $10.00 $10.00
63 1.0 $10.00 $10.00
64 2.0 $10.00 $20.00
65 1.0 $10.00 $10.00
66 2.0 $10.00 $20.00
67 1.0 $10.00 $10.00
68 2.0 $10.00 $20.00
69 1.0 $10.00 $10.00
70 50.0 $10.00 $500.00
71 0.0 $10.00 $0.00
72 1.0 $10.00 $10.00
73 100.0 $10.00 $1,000.00
74 1.0 $10.00 $10.00
75 1.0 $10.00 $10.00
76 25.0 $10.00 $250.00
D - 3
COUNTY SERVICE AREA EM-1
Zone B - Table of Assessments
(continued)
Use Benefit Zone B
Code Units Rate Assessment
77 0.0 $10.00 $0.00
78 3.0 $10.00 $30.00
79 0.0 $10.00 $0.00
80 0.0 $10.00 $0.00
81 0.0 $10.00 $0.00
82 3.0 $10.00 $30.00
83 0.0 $10.00 $0.00
84 1.0 $10.00 $10.00
85 1.0 $10.00 $10.00
86 1.0 $10.00 $10.00
87 0.0 $10.00 $0.00
88 0.0 $10.00 $0.00
89 0.0 $10.00 $0.00
99 1.0 $10.00 $10.00
E - 1
Exhibit E
COUNTY SERVICE AREA EM-1
Zone B - Parcel Descriptions, Use Codes, and Benefit Units
On file at:
Emergency Medical Services Agency
777 Arnold Drive, Suite 110, Martinez, CA 94553
THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
and for Special Districts, Agencies and Authorities Governed by the Board
Adopted this Resolution on 08/01/2023 by the following vote:
AYE:5
John Gioia
Candace Andersen
Diane Burgis
Ken Carlson
Federal D. Glover
NO:
ABSENT:
ABSTAIN:
RECUSE:
Resolution No. 2023/512
IN THE MATTER OF: Confirmation of Final Report for County Service Area EM-1 (Emergency Medical Services) Fiscal Year
2023-24 and Approval of Assessments.
WHEREAS County Service Area EM-1 has been established to provide enhanced emergency medical services as miscellaneous
extended services pursuant to the County Service Area Law (Government Code Sections 25210.1 and following).
WHEREAS, the Board, on June 13, 2023, held a public hearing and thereafter adopted Tentative Report for CSA EM-1, Fiscal
Year 2023-24 has been filed with the Clerk of the Board pursuant to Ordinance Code Section 1012-2.602.
WHEREAS the Tentative Report sets forth proposed assessments for Zone A and Zone B, which have been established within
CSA EM-1 to receive specified miscellaneous services.
WHEREAS notice of a Board hearing on the Tentative Report was published pursuant to Government Code Section 6066; and
WHEREAS, at the public hearing, the Board afforded to every interested person an opportunity to protest or object to the
Tentative Report, either in writing or orally, and the Board has considered each protest and objection.
NOW, THEREFORE, BE IT RESOLVED that the Board of Supervisors hereby confirms the Tentative Report for CSA EM-1,
Fiscal Year 2023-24, and the assessments identified therein for Fiscal Year 2023-24.
Contact: Marshall Bennett, 925-608-5454
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
RECOMMENDATION(S):
ADOPT Resolution No. 2023/512 confirming the Final Report for CSA EM-1 (Emergency Medical Services) and setting assessments to be
collected with the FY 2023-24 property taxes.
FISCAL IMPACT:
Proposed FY 2023-24 assessments for CSA EM-1 total $4,859,878.66. There is no General Fund impact.
BACKGROUND:
On June 13, 2023, the Board held a public hearing on the Tentative Report for CSA EM-1 and adopted Resolution No. 2023/512 declaring the
Board's intent to levy assessments set forth in that report. Pursuant to Ordinance Code Section 1012-2.612, the attached Final Report for CSA
EM-1 updates the Tentative Report based solely upon changes in ownership, changes of address, subdivision of existing parcels, and changes in
the class of use of parcels.
Revenues from the CSA EM-1 assessments are used to provide an enhanced countywide emergency medical service system as approved by the
voters with the passage of Measure H in November 1988. Enhanced EMS services include (1) increased paramedic coverage; (2) added
emergency medical training and equipment for firefighters; and (3) an improved EMS communications system.
The basic assessment rate proposed for Zone B, comprising all the area of Contra Costa County except for San Ramon Valley, is $10.00 per
single-family residence or benefit unit. The rate proposed for Zone A (San Ramon Valley), which does not include paramedic subsidy, is $3.94.
These rates are unchanged from the prior year.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to set the CSA EM-1 assessment rate prior to August 10, 2023 may result in the EM-1 assessments not being included in the property tax
bills.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Marshall Bennett, 925-608-5454
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 76
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:CSA EM-1 Final Report (Measure H) - FY 2023-24
AGENDA ATTACHMENTS
Resolution 2023/512
Final Report FY 23-24
MINUTES ATTACHMENTS
Signed Resolution No.
2023/512
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Auditor-Controller or designee, to pay an amount not to exceed $51,405 to DiaSorin Inc. for reagents and
controls for the DiaSorin Liaison XL Analyzer, for the Clinical Laboratory at the Contra Costa Regional Medical Center (CCRMC) during the
period of March 22, 2023 through March 30, 2023.
FISCAL IMPACT:
Approval of this action will result in a one-time expenditure in an amount not to exceed $51,405 and will be funded entirely by Hospital
Enterprise Fund I revenues.
BACKGROUND:
The CCRMC Clinical Laboratory uses the DiaSorin Liaison XL Analyzer for numerous specialty tests such as Measles, Mumps, Rubella,
QuantiFERON TB testing, and the recent addition of VZV (chickenpox) testing performed routinely on patient samples within the Clinical
Laboratory.
Public Health recently made the decision to stop their in-house VZV testing, which prompted CCRMC Clinical laboratory to bring all VZV
testing in-house, with the goal of cost-reduction in mind. The projected numbers were to include Public Health’s patient load, any testing that
was currently being sent out by the clinical laboratory and unknown projected influx of needed testing. The Clinical laboratory could not
determine the exact quantities needed based on the new influx of the potential testing pools.
The laboratory needed the supplies quickly for the initial setup of the VZV testing panels for validation. DiaSorin validation and correlations
required several reagents and products along with a large sample of patients to ensure the validity of the results being produced were accurate
and reproducible. The laboratory is currently in process of establishing a purchase order with DiaSorin for their proprietary supplies to continue
the VZV testing.
On July 27, 2021, the Board of Supervisors approved Contract #76-753 with DiaSorin Inc., for the purchase and service of the Liaison XL
Analyzer. The purchase of the new machine allowed the laboratory to upgrade their systems and improve efficiency.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Karin Stryker, (925) 370-5141
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 77
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Payment for supplies provided by DiaSorin Inc.
BACKGROUND: (CONT'D)
In April 2023 when the supplies were ordered, the Clinical Laboratory became aware that the contract only covered the purchase of the
analyzer and service, and did not include reagents and controls. A contract amendment was initiated, but it was ultimately deemed that a
purchase order would be the appropriate pathway for purchasing. The Clinical Lab is in the process of establishing a purchase order to
continue ordering these supplies for the Liaison XL Analyzer and staff have been reminded to verify contract language to determine that the
proper payment instruments are established prior to purchase.
Staff have determined that the vendor is entitled to payment for the reasonable value of the products and services under the equitable relief
theory of quantum meruit. The theory provides that where a vendor has been asked to provide products and services without a valid contract,
and the vendor does so to the benefit of the County, the vendor is entitled to recover the reasonable value of those products and services.
Since the department cannot pay DiaSorin Inc. for products and services rendered as they lack the necessary instrument to issue payment,
this request is for the Board to authorize the Auditor--Controller to issue a one-time payment to the vendor in an amount not to exceed
$51,405.
CONSEQUENCE OF NEGATIVE ACTION:
If this request is not approved, DiaSorin Inc. will not be paid for products and services rendered in good faith. This will jeopardize our
ability to purchase their proprietary controls and reagents that are specific to the DiaSorin Analyzer purchased by the laboratory in 2021.
Patient testing will be negatively affected and result in delays in patient results while incurring significant costs due to sending out testing to
a reference laboratory.
ATTACHMENTS
RECOMMENDATION(S):
RESCIND Board action of July 11, 2023, Item (C.109), which pertained to a contract with God’s Grace Caring Home, Inc.; and APPROVE and
AUTHORIZE the Health Services Director, or designee, to execute Contract #24-681-2(41) with God’s Grace Caring Home, Inc., a corporation,
in an amount not to exceed $441,239, to provide augmented board and care services for the period from July 1, 2023 through June 30, 2024.
FISCAL IMPACT:
Approval of this contract will result in annual expenditures of up to $441,239 and will be funded as budgeted by the department in FY 2023-24,
100% by Mental Health Realignment funds. (Rate increase)
BACKGROUND:
This contract meets the social needs of county’s population by providing augmented board and care services including, but not limited to room
and board, and twenty-four (24) hour emergency residential care and supervision for mentally ill adults.
The Health Services Department has been contracting with God’s Grace Caring Home, Inc., since September 1, 1995, to provide augmented
board and care services.
On May 24, 2022, the Board of Supervisors approved Contract #24-681-2(39) with God’s Grace Caring Home, Inc., in an amount not to exceed
$392,076, to provide augmented board and care services for the period from July 1, 2022 through June 30, 2023.
Due to an administrative oversight, an incorrect payment limit was submitted by the Behavioral Health Division. The correct payment limit
should be in an amount not to exceed $441,239 to provide augmented board and care services.
Approval this Board Order will rescind the previous action (Board Item, C.109) from the July 11, 2023 meeting that contained the incorrect
payment limit, and allow the Department to execute the contract with a payment limit that reflects the intent of the County and the contractor.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D,
925-957-5169
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Edney Suisala, Cristeta Rovira-Hernandez
C. 78
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Rescind Prior Board Action Pertaining to Contracted Services with God’s Grace Caring Home, Inc.
CONSEQUENCE OF NEGATIVE ACTION:
If the recommendation is not approved, the prior Board action with an incorrect payment limit will stand and the contract payment limit will
not be corrected.
ATTACHMENTS
Mental Health Services Act (MHSA)
Three Year Program
and Expenditure Plan
FY 23/24 - 25/26
1
Table of Contents
Executive Summary ......................................................................................................................... 2
Vision ............................................................................................................................................... 5
Contra Costa Demographics ................................................................................................ 6
Community Program Planning Process.. .................................................................................. ……..9
The Plan
Community Services and Supports ............................................................................................... 16
Prevention and Early Intervention ................................................................................................ 37
Innovation ..................................................................................................................................... 58
Workforce Education and Training ............................................................................................... 61
Capital Facilities/Information Technology .................................................................................... 66
The Budget .................................................................................................................................... 68
Evaluating the Plan ........................................................................................................................ 72
Acknowledgements ....................................................................................................................... 74
Appendices
Mental Health Service Maps…………………………………………………………….......................................A-1
Program and Plan Element Profiles………….…………………...……………….………………………………….….B-1
Glossary……………………………………………..…………………………………….…………………………………………..C-1
Public Comment and Hearing………………………………………..……………………………………………..…......D-1
Funding Summaries…………………………………………..……..…………………………………………………………..E-1
Suicide Prevention Strategic Plan ..............................................................................................F-1
2
Executive Summary
We are pleased to present Contra Costa Behavioral Health Services (CCBHS) Mental Health Services
Act (MHSA) Three Year Program and Expenditure Plan for fiscal years 2023-26. MHSA Three Year
Plans and Annual Updates can be found at: Mental Health Services Act (MHSA) in Contra Costa
County :: Behavioral Health :: Contra Costa Health Services (cchealth.org).
The 23-26 Plan includes strategies to address emerging statewide initiatives that prioritize housing
and related treatment services that will better serve those at risk of housing insecurity and those
who are not connected to appropriate behavioral health supportive services. We look forward to
continued community partnerships that have emerged since 2020 to address the COVID 19
pandemic recovery, health inequities and community crisis response services. These on-going
efforts will continue to provide learning opportunities that guide our work moving forward.
The Three-Year Plan describes programs that are funded by the MHSA, what they will do, and how
much money will be set aside to fund these programs. The Three-Year Plan also describes what will
be done to evaluate plan effectiveness and ensure that all MHSA funded programs meet the intent
and requirements of the Mental Health Services Act.
The Three-Year Plan includes the following components:
1. Community Services and Supports (CSS)
2. Prevention and Early Intervention (PEI)
3. Innovation (INN)
4. Workforce Education and Training (WET)
5. Capital Facilities/ Information Technology (CF/TN)
Mental Health Services Act (MHSA) Background and Reporting Requirements
California approved Proposition 63 in November 2004, and the Mental Health Services Act became
law. The Act provides significant additional funding to the existing public mental health system and
combines prevention services with a full range of integrated services to treat the whole person.
With the goal of wellness, recovery and self- sufficiency, the intent of the law is to reach out and
3
include those most in need and those who have been traditionally underserved. Funding is to be
provided at sufficient levels to ensure that counties can provide each child, transition age youth,
adult and senior with the necessary mental health services and supports. Finally, the Act requires
the Three-Year Plan be developed with the active participation of local stakeholders in a
Community Program Planning Process (CPPP).
Welfare and Institutions Code (WIC) Section § 5847 and California Code of Regulations (CCR) §
3310 require that MHSA plans address each of the five components listed above and annual
expenditure projections for each component. MHSA Three Year Plans must be posted for a 30-day
public comment period and the Mental Health Commission (local mental health board) shall
conduct a public hearing at the conclusion of the public posting period (WIC § 5484). MHSA Three
Year Plans and Annual Updates must be adopted by the Board of Supervisors and submitted to the
Mental Health Services Oversight and Accountability Commission (MHSOAC) within 30 days of
Board of Supervisor approval.
Core principles of MHSA
•Consumer/client and family-driven services
•Cultural responsiveness
•Focus on wellness, recovery, and resiliency
•Community collaboration
•Integrated service experiences for clients and families
Key Updates and New Programming for FY 23-26
•Full-Service Partnership performance indicators for FY 21-22
•Transitions Team Expansion to include new Behavioral Health Outreach Programs
•Housing expansions to include increasing support to board & care operators; bolstering the
housing continuum of care by adding more units of housing in various categories; and
identifying funds to acquire and develop capital projects for housing and treatment programs
•Funding to support Community Based Organizations (CBOs) during the transition to
California Advancing and Innovating Medi-Cal (CalAIM), a multi-year statewide initiative
geared toward transforming the Medi-Cal delivery system. Due to significant changes in
contract structure and payment/billing, a number of specialty mental health providers
throughout the system will
4
be eligible for one time pay-per-performance incentives to support them during this
transition to a fee for service payment structure.
•Prevention and Early Intervention (PEI) Data & Performance Indicators
•New Suicide Prevention 5-Year Strategic Plan
•Innovation project updates and new programming to increase equity and cultural
responsiveness
•Investments in workforce retention and recruitment strategies
•Budget updated to reflect estimated available funding for FY 23-24
5
Vision
The Mental Health Services Act serves as a catalyst for the creation of a framework that calls upon
members of our community to work together to facilitate change and establish a culture of
cooperation, participation, and innovation. We recognize the need to improve services for
individuals and families by addressing their complex behavioral health needs. This is an ongoing
expectation. We need to continually challenge ourselves by working to improve a system that pays
particular attention to individuals and families who need us the most and may have the most
difficult time accessing care.
Our consumers, their families and our service providers describe behavioral health care that works
best by highlighting the following themes:
Access. Programs and care providers are most effective when they serve those with behavioral
health needs without regard to Medi-Cal eligibility or immigration status.
They provide a warm, inviting environment, and actively and successfully address the issues of
transportation to and from services, wait times, availability after hours, services that are culturally
and linguistically competent, and services that are performed where individuals live.
Capacity. Care providers are most appreciated when they can take the time to determine with the
individual and his or her family the level and type of care that is needed and appropriate,
coordinate necessary health, behavioral health and ancillary resources, and then are able to take
the time to successfully partner with the individual and his or her family to work through the
behavioral health issues.
Integration. Behavioral health care works best when health and behavioral health providers, allied
service professionals, public systems such as law enforcement, education and social services, and
private community and faith-based organizations work as a team. Effective services are the result
of multiple services coordinated to a successful resolution.
We honor this input by envisioning a system of care that supports independence, hope, and
healthy lives by making accessible behavioral health services that are responsive, integrated,
compassionate and respectful.
Suzanne K. Tavano, PHN, Ph D
Behavioral Health Services Director
6
Contra Costa County Demographics
Contra Costa County Population Summary
According to the most recent 2020 US Census estimates, the population size in Contra Costa County is
estimated at 1,165,927. It’s estimated that about 8% of people in Contra Costa County are living in
poverty and about 33% of the residents have public health coverage. Information released by the
State of California’s Department of Finance, projects that population size is expected to grow. An
estimate of current racial/ethnic demographic data is illustrated below in Figure 1. In addition, about
77% of the population is 18 or older, with about 23% of the population being children. About a
quarter of the residents are foreign born. The figure below was sourced from the 2020 Census
Diversity Index by County.
Disparities in Utilization of Services
In Contra Costa County there are nearly 270,000 residents that are eligible for Medi-Cal services. Data
shows that of this group, Latino/Hispanic and Asian/Pacific Islander communities are accessing
behavioral health services at lower rates than other ethnic communities (see Figure 2). Systems wide
initiatives designed to address these disparities are outlined in the Cultural Humility Plan and throughout
the MHSA Three Year Plan. The most recent CHP can be found at:
2020-2023 Cultural Humility Three Year Plan (cchealth.org)
Caucasian / White
(Non-Hispanic)
39.10%
African-
American / Black (Non-
Hispanic)
8.40%
American
Indian/
Alaska Native
(Non-
Hispanic)0.20%
Asian (Non-
Hispanic)
18.40%
Native
Hawaiian / Pacific
Islander
(Non-
Hispanic)
0.50%
Two or More
Races (Non-
Hispanic)
5.70%
Latino/Hispanic
27.00%
Figure 1: Contra Costa County 2020 Projected Racial/ Ethnic Populations
7
Figure 2
Contra Costa MHSA is proud to partner with a broad range of community-based organizations that serve
diverse communities throughout the county. Below is a list of some community partners (Figure 3), as
well as a graph depicting the primary populations served by our Prevention and Early Intervention (PEI)
and other programs (Figure 4) through the use of MHSA funds.
8
Figure 3
Figure 4
9
The Community Program Planning Process
Each year CCBHS utilizes a Community Program Planning Process (CPPP) to gather meaningful
stakeholder input toward accomplishing the following:
• Identify issues related to mental illness that result from a lack of behavioral health services
and supports
• Analyze behavioral health needs
• Identify priorities and strategies to meet these behavioral health needs
MHSA Advisory Council (formerly Consolidated Planning and Advisory Workgroup - CPAW)
CCBHS continues to seek counsel from its ongoing
stakeholder body, the MHSA Advisory Council (formerly
CPAW), which convenes every other month. Over the
years MHSA Advisory Council members, consisting of
consumers, family members, service providers and
representative community members, have provided
input to the Behavioral Health Services Director as each
Three-Year Plan and yearly Plan Update has been
developed and implemented. The Advisory Council has
recommended that the Three-Year Plan provide a
comprehensive approach that links MHSA funded
services and supports to prioritized needs, evaluates
their effectiveness and fidelity to the intent of the Act,
and informs future use of MHSA funds. The Advisory
Council has also recommended that each year’s
Community Program Planning Process build upon and
further what was learned in previous years. Thus, the
Three-Year Plan can provide direction for continually
improving not only MHSA funded services, but also
influencing the County’s entire Behavioral Health
Services Division.
MHSA ADVISORY COUNCIL
MEMBERSHIP SEATS
• Alcohol & Other Drug
Services (AOD)
• CBO Service Provider(s)
• CCBHS Service
Provider(s)
• Consumer(s)
• Criminal Justice
• Education
• Faith Based Leadership
• Family Member(s)
• Family Partner – Youth
• Family Partner – Adult
• Health, Housing and
Homelessness
• Mental Health Commission
(Board)
• Peer Provider
• Underserved Population(s)
• Veterans
10
Community Meetings
During the fiscal year, MHSA hosts numerous public stakeholder meetings.
Meeting Purpose Frequency
MHSA Advisory Council –
Main Meeting
Opportunity for members of the public to dialogue
with the Behavioral Health Director; discuss issues
relevant to MHSA, including review existing
programming, funding and evaluation
Bi -Monthly
MHSA Advisory Council
Sub Committee –
Innovation / Systems of
Care
Learn, discuss, and provide input on new and
emerging MHSA related programs that impact
Behavioral Health Services system of care, including
programs under the Innovation component.
Quarterly
MHSA Advisory Council
Sub Committee – Steering
Develop monthly agenda for Advisory Council main
meeting, including identifying presentation &
discussion topics
Bi-Monthly
MHSA Advisory Council
Sub Committee –
Membership
Review new applications for MHSA Advisory Council
Membership
As Needed
Suicide Prevention
Coalition
Countywide collaborative co-hosted with the Contra
Costa Crisis Center. Responsible for Suicide
Prevention Strategic Planning
Monthly
Youth Suicide Prevention
Sub-Committee
Youth-focused collaborative that serves as a platform
for networking and information sharing around issues
related to youth mental health and suicide
prevention
Quarterly
Reducing Health
Disparities
Focus on diversity, equity, inclusion and reducing
disparities within the behavioral health care system
with an ongoing goal of being trauma informed,
working against racism, addressing historical barriers
to services, and promoting equity, wellness, recovery
and resiliency both in service delivery and within the
workforce. Provides input related to the annual
Cultural Humility Plan.
Quarterly
Assisted Outpatient Discussion and support around the work of County Quarterly
11
Treatment Workgroup
(AOT)
AOT providers, including Forensic Mental Health,
Justice Partners and Community Based Organizations
Stakeholder Incentives
Members of the community may be incentivized for participating in stakeholder events and
meetings, including public forums, MHSA Advisory Council and sub-committee meetings through
the use of gift cards. Gift cards of up to $30 may be given to non-paid community members for
participation in meetings and events ranging from 1-4 hours.
MHSA Presentations and Orientation
In addition to scheduled stakeholder meetings and community events, the MHSA Team provides
informational presentations upon request. Some examples include:
• Annual MHSA presentation for the Service Provider Individualized Recovery and
Intensive Training (SPIRIT) class. SPIRIT is a nine-unit college course taught in
collaboration with Contra Costa College which offers peers and those with lived
experience an opportunity to develop skills, obtain certification and ultimately find
employment within the behavioral health care field.
• Alcohol and Other Drugs (AOD) Advisory Board
• CCBHS Access Team
• School-Based Mental Health Providers
• Cal State University East Bay – Nursing Students
In addition, MHSA staff regularly attend the Mental Health Commission (local mental health
board) meetings and provide information and presentations related to MHSA, as requested.
Orientations to the MHSA are provided upon request by individuals or groups. Related
documents are located on the MHSA website: Mental Health Services Act (MHSA) in Contra Costa
County :: Behavioral Health :: Contra Costa Health Services (cchealth.org).
Surveys
In November 2022, a community survey was launched through SurveyMonkey. It was distributed
to at least 800 community members and offered in multiple languages. The survey was intended
to elicit feedback from the community regarding prioritization of MHSA funds.
12
Members of the community provided responses as indicated below.
• What are the biggest barriers and gaps for people to get behavioral health resources and
appropriate treatment needed for their recovery?
• What groups and/or cultural communities are not being adequately served?
65
61
59
58
45
Appointment Availability
Stigma / Shame
Basic Needs Not Met (food, shelter, etc)
Level of Service Offered Didn't Match Need
Slow Response Time
Series1
13
Which of the following MHSA funded service areas have been effective in addressing local behavioral health
concerns?
1. Crisis Services (34)
2. Culturally Responsive Programs (i.e. Prevention and Early Intervention) (26)
3. Peer Wellness Centers / Early Psychosis Program (tied at 23)
4. Housing Services for people with mental health challenges (22)
5. Full-Service Partnerships (19)
6. Workforce Development Projects (including loan repayment) (11)
Preferred Method of Providing Input
1. Electronic Survey (36)
2. Live Zoom Event (26)
3. Live In Person Event (10)
4. Contact Staff Directly (7)
5. Attend monthly public stakeholder meetings (i.e. CPAW) (6)
Demographic Info
Age: 29% 51-65, 25% 66+, 24% 36-50, 8% 26-35
14
Region of Residence: 30% Central, 25% South, 23% East, 15% West, 7% Decline
Race: 49% White, 18% Black, 13% Latino, 12% Asian, 8% Decline
Identity: 54% Family member/caregiver of an adult, 39% Provider, 37% Consumer / Peer, 21% Faith Community,
20% Family member/caregiver of a child, 6% Veteran/Active Military, 2% Law Enforcement
Trends:
Zoom events preferred over In Person event. Survey most popular mode.
74% of respondents identify as family member/caregiver of adult or child with mental health issues, which is an
increase from previous years.
Community Forums Informing the 2023-26 Three Year Plan
In preparation of the 23-26 Three Year Plan, we held the following MHSA community forums:
Innovation Community Forum
• March 4, 2022
An overview of the MHSA was provided with particular focus on the Innovation component. New
project ideas were reviewed and input from the community was received through small group
listening sessions.
Town Hall for Providers
• October 26, 2022
Providers engaged in informational and listening sessions where they were able to identify priority
populations and service needs, as well as staff training needs.
Virtual Community Events
• November 3, 2022
• November 17, 2022
• December 15, 2022
Participants were able to learn about the MHSA, engage in listening sessions, small group
discussions and provide direct feedback regarding prioritization of future programming and
funding related to the MHSA.
15
In Person Community Mental Health Forum: Real Talk, Real Voices, Real Solutions
• January 21, 2023 – Richmond, CA
In collaboration with the Richminds Coalition (including over 10 service provider organizations
working with underserved communities in West County), we hosted a full-day wellness event with
multiple presentations and break out discussion groups. The event was focused on outreach and
engagement to underserved and unserved communities of color.
Summary. The community program planning process identifies current and ongoing behavioral
health service needs and provides direction for MHSA funded programs to address these needs. It
also informs planning and evaluation efforts that can influence how and where MHSA resources
can be directed in the future.
The full array of MHSA funded programs and plan elements described in this document are the
result of current as well as previous community program planning processes. Thus, this year’s
planning process builds upon previous ones. It is important to note that stakeholders did not
restrict their input to only MHSA funded services but addressed the entire health and behavioral
health system. The MHSA Three Year Program and Expenditure Plan operates within the laws and
regulations provided for the use of the Mental Health Services Act Fund. Thus, the Three-Year Plan
does not address all the prioritized needs identified in the community program planning process
but does provide a framework for improving existing services and implementing additional
programs as funding permits.
The following chapters contain programs and plan elements that are funded by the County’s MHSA
Fund and will be evaluated by how well they address the Three-Year Plan’s Vision and identified
needs as prioritized by the Community Program Planning Process.
16
The Plan
Community Services and Supports
Community Services and Supports (CSS) is the component of the Three-Year Program and
Expenditure Plan that refers to service delivery systems for mental health services and supports for
children and youth, transition age youth (ages 16-25), adults, and older adults (over 60). Contra
Costa County Behavioral Health Services utilizes CSS funding for the categories of Full-Service
Partnerships and General System Development.
First approved in 2006 with an initial State appropriation of $7.1 million, Contra Costa’s budget has
grown incrementally to approximately $81,905,000 million for FY 2023-24 in commitments to
programs and services under this component. The construction and direction of how and where to
provide funding began with an extensive and comprehensive community program planning
process whereby stakeholders were provided training in the intent and requirements of the
Mental Health Services Act, actively participated in various venues to identify and prioritize
community mental health needs and developed strategies by which service delivery could grow
with increasing MHSA revenues. The programs and services described below are directly derived
from this initial planning process and expanded by subsequent yearly community program
planning processes.
Full-Service Partnerships
Contra Costa Behavioral Health Services both operates and contracts with behavioral health
service providers to enter into collaborative relationships with clients, called Full-Service
Partnerships (FSP). Personal service coordinators develop an individualized services and support
plan (or treatment plan) with each client, and, when appropriate, the client’s family to provide a
full spectrum of services in the community necessary to achieve agreed upon goals. FSP programs
are a crucial component that assists in recovery and wellness for individuals with a serious mental
illness or serious emotional disturbance.
Children (0 to 18 years) diagnosed with a serious emotional disturbance, transition age youth (16
to 25 years) diagnosed with a serious emotional disturbance or serious mental illness, and adults
and older adults diagnosed with a serious mental illness are eligible. These services and supports
include, but are not limited to, crisis intervention/stabilization services, mental health and
substance use disorder treatment, including alternative and culturally specific treatments, peer
and family support services, access to wellness and recovery centers, and assistance in accessing
17
needed medical, housing, educational, social, vocational rehabilitation and other community
services, as appropriate. A qualified service provider is available to respond to the client/family 24
hours a day, seven days a week to provide after-hours intervention. As per statute requirements,
these services comprise most of the Community Services and Supports budget.
Performance Indicators. The rates of in-patient psychiatric hospitalization and psychiatric
emergency service (PES) episodes for persons participating in Full-Service Partnerships indicate
whether Contra Costa’s FSP programs promote less utilization of higher acute and more costly
care. For FY 2021-22 data was obtained for 450 participants who were served by FSP programs.
Use of PES and in-patient psychiatric hospitalization was compared before and after FSP
participation. Additional performance indicators were used to gauge productive meaningful
activity (which may include: work, education, vocation / training programs and volunteerism for
individuals with serious and debilitating mental health challenges) and risk of homelessness. An
analysis of FSP programs has shown to generally have an impact on decreasing homelessness,
incarceration, and psychiatric emergency service (PES) visits. Although there is often a positive
impact on participation in productive meaningful activity, due to the COVID pandemic during the
reporting period (21-22), opportunities in this area were limited. Results are below:
• A 61.2% decrease in the number of PES episodes
• A 69.9% decrease in the number of in-patient psychiatric hospitalizations
• A 47.8% decrease in the number of in-patient psychiatric hospitalization days
• 19.7% decrease in productive meaningful activity (average hours per week)
• 55.5% decrease in number of unhoused
The following full-service partnership programs are now established:
Children. The Children’s Full-Service Partnership Program is comprised of four elements, 1)
personal services coordinators, 2) multi-dimensional family therapy for co- occurring disorders, 3)
multi-systemic therapy for juvenile offenders, and 4) county operated children’s clinic staff.
1) Personal Service Coordinators. Personal service coordinators are part of a program entitled
Short Term Assessment of Resources and Treatment (START). Seneca Family of Agencies
contracts with the County to provide personal services coordinators, a mobile crisis response
team, and three to six months of short-term intensive services to stabilize the youth in their
18
community and to connect them and their families with sustainable resources and supports.
Referrals to this program are coordinated by County staff on a countywide assessment team,
and services are for youth and their families who are experiencing severe stressors, such as
out-of-home placement, involvement with the juvenile justice system, co-occurring disorders,
or repeated presentations at the County’s Psychiatric Emergency Services.
2) Mobile Crisis Response. Additional MHSA funding supports the expansion of hours that
Seneca’s mobile crisis response teams are available to respond to children and their families in
crisis. This expansion began in FY 2017-18 and includes availability to all regions of the county.
Seneca has two teams available from 7:00 A.M. until 10:00 P.M. with on call hours 24/7 and
the ability to respond to the field during all hours if indicated and necessary.
3) Multi-dimensional Family Therapy (MDFT) for Co-occurring Disorders. Lincoln Child Center
contracts with the County to provide a comprehensive and multi-dimensional family-based
outpatient program for adolescents with a mental health diagnosis who are experiencing a co-
occurring substance abuse issue. These youth are at high risk for continued substance abuse
and other problem behaviors, such as conduct disorder and delinquency. This is an evidence-
based practice of weekly or twice weekly sessions conducted over a period of 4-6 months that
target the youth’s interpersonal functioning, the parents’ parenting practices, parent-
adolescent interactions, and family communications with key social systems.
4) Multi-systemic Therapy (MST) for Juvenile Offenders. EMBRACE Mental Health formerly known
as (Community Options for Families and Youth (COFY)) contracts with the County to provide
home-based multiple therapist family sessions over a 3–5-month period. These sessions are
based on nationally recognized evidence-based practices designed to decrease rates of anti-
social behavior improve school performance and interpersonal skills and reduce out-of-home
placements. The goal is to empower families to build a healthier environment through the
mobilization of existing child, family and community resources.
5) Children’s Clinic Staff. County clinical specialists and family partners serve all regions of the
County and contribute a team effort to full-service partnerships. Clinical specialists provide a
comprehensive assessment on all youth deemed to be most seriously emotionally disturbed.
The team presents treatment recommendations to the family, ensures the family receives the
appropriate level of care, and family partners help families facilitate movement through the
system.
The Children’s category is summarized below. Note that the total amount of these programs is
funded by a combination of Medi-Cal reimbursed specialty mental health services and MHSA funds.
Amounts summarized below are the MHSA funded portion of the total cost for Children
programming:
19
Program/Plan
Element
County/ Contract Region
Served
Number to be
Served Yearly
MHSA Funds
Allocated for FY
2023-24
Personal Service
Coordinators
Seneca Family of
Agencies (FSP)
Countywide 75 1,001,479
Multi- dimensional
Family Therapy
Lincoln Child Center
(FSP)
Countywide 60 1,069,956
Multi-systemic
Therapy
Embrace Mental
Health (FSP)
Countywide 65 1,056,614
Children’s Clinic Staff County Operated Countywide Support for full-
service partners
603,053
Children’s Flex Fund Countywide 50,000
Eating Disorder
Treatment
TBD Countywide 1,000,000
*CALAIM transitional
support funds
Countywide 17,520,000
Total 200 $22,301,102
Transition Age Youth. Eligible youth (ages 16-25) are individuals who are diagnosed with a
serious emotional disturbance or serious mental illness, and experience one or more of the risk
factors of homelessness, co-occurring substance abuse, exposure to trauma, repeated school
failure, multiple foster care placements, and experience with the juvenile justice system.
1) Fred Finch Youth Center is in West County and contracts with CCBHS to serve West and Central
County. This program utilizes the assertive community treatment model as modified for young
adults that includes a personal service coordinator working in concert with a multi-disciplinary
team of staff, including peer and family mentors, a psychiatric nurse practitioner, staff with
various clinical specialties, to include co-occurring substance disorder and bilingual capacity. In
addition to mobile mental health and psychiatric services the program offers a variety of
services designed to promote wellness and recovery, including assistance finding housing,
benefits advocacy, school and employment assistance, and support connecting with families.
2) Youth Homes Youth Homes is in East County and contracts with CCBHS to serve Central and
East County. This program emphasizes the evidence-based practice of integrated treatment for
co-occurring disorders, where youth receive mental health and substance abuse treatment
20
from a single treatment specialist, and multiple formats for services are available, to include
individual, group, self-help and family.
Amounts summarized below are the MHSA funded portion for Transition Age Youth Full-Service
Partnership programming:
Program County/
Contract
Region
Served
Number to be
Served Yearly
MHSA Funds Allocated for
FY 23-24
Transition Age
Youth Full Service
Partnership
Fred Finch
Youth Center
West and
Central
County
70 1,643,231
Transition Age
Youth Full-Service
Partnership
Youth Homes Central and
East County
30 794,041
County support costs
(vehicles)
Countywide 24,000
*CALAIM transitional
support funds
Countywide
1,121,000
Total 100 $3,582,272
Adult and Older Adult. Adult Full-Service Partnerships provide a full spectrum of services
and supports to adults over the age of 18 who are diagnosed with a serious mental illness, are at or
below 200% of the federal poverty level and are uninsured or receive Medi-Cal benefits.
CCBHS contracts with Portia Bell Hume Behavioral Health and Training Center (Hume Center) to
provide FSP services in the West and East regions of the County. Prior to COVID-19, the Hume
contract was increased to provide enhanced services including housing flex funds as well as serving
40 additional clients. Mental Health Systems takes the lead in providing full-service partnership
services to Central County, while Familias Unidas contracts with the County to provide the lead on
full-service partnerships that specialize in serving the County’s LatinX population whose preferred
language is Spanish.
21
Amounts summarized below are the MHSA funded portion for Adult Full-Service Partnership
Programming:
Program/ Plan
Element
County/
Contract
Region Served Number to be
Served Yearly
MHSA Funds Allocated for
FY 23-24
Full-Service
Partnership
Hume Center West County
East County
70 (Adult)
5 (Older Adult)
70 (Adult)
5 (Older Adult)
4,532,294
Full-Service
Partnership
Mental Health
Systems, Inc.
Central
County
47 (Adult)
3 (Older Adult)
1,147,773
Full-Service
Partnership
Familias Unidas West County 28 (Adult)
2 (Older Adult)
297,404
*CalAIM
Transitional
Support Funds
Countywide 3,759,000
Adult Housing
Flex Fund
Countywide 50,000
County Support
Costs (vehicles)
Countywide 24,000
Total 230 $9,810,471
*CalAIM Transitional Support Funds – also described on pages 3-4, these are temporary funds
offered in FY 23-24 to support community-based organizations who provide specialty mental health
services as they transition from cost-based to fee-for-service contracts, as part of the statewide
CalAIM effort. These funds were calculated through a cost survey analysis and will be offered on a
pay-per-performance basis to qualified agencies to keep them whole during the transition year.
Additional Services Supporting Full-Service Partners. The following services are utilized by
full-service partners and enable the County to provide the required full spectrum of services and
supports.
22
Adult Mental Health Clinic Support. CCBHS has dedicated clinicians at each of the three
adult mental health clinics to provide support, coordination and rapid access for full-service
partners to health and mental health clinic services as needed and appropriate.
Rapid Access Clinicians offer drop-in screening and intake appointments to clients who have been
discharged from the County Hospital or Psychiatric Emergency Services but who are not open to
the county mental health system of care. Rapid Access Clinicians will then refer clients to
appropriate services and, when possible, follow-up with clients to ensure a linkage to services was
made. If a client meets eligibility criteria for Full-Service Partnership services, the Rapid Access
Clinician will seek approval to refer the client to Full-Service Partnership services. Clinic
management act as the gatekeepers for the Full-Service Partnership programs, authorizing
referrals and discharges as well as providing clinical oversight to the regional Full-Service
Partnership programs. Full-Service Partnership Liaisons provide support to the Full-Service
Partnership programs by assisting the programs with referrals and discharges, offering clinical
expertise, and helping the programs to navigate the County systems of care. Community Support
Worker positions are stationed at all three adult clinics to support families of clients as they
navigate and assist in the recovery of their loved ones.
Amounts summarized below are the MHSA funded portion for Adult Mental Health Clinic Support:
Program/Plan
Element
County/
Contract
Region Served Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
FSP Support,
Rapid Access
County
Operated
West, Central,
East County
Support for Full-
Service Partners
2,477,381
Total $2,477,381
Assisted Outpatient Treatment. In February 2015, the Contra Costa Board of Supervisors
passed a resolution authorizing $2.25 million of MHSA funds to be utilized on an annual basis for
providing mental health treatment as part of an assisted outpatient treatment (AOT) program. The
County implements the standards of an assertive community treatment team as prescribed by
Assembly Bill 1421, and thus meets the acuity level of a full-service partnership. This program
provides an experienced, multi-disciplinary team who provides around the clock mobile, out-of-
office interventions to adults, a low participant to staff ratio, and provides the full spectrum of
services, to include health, substance abuse, vocational and housing services. Persons deemed
eligible for assisted outpatient treatment are served, whether they volunteer for services, or are
ordered by the court to participate. CCBHS contracts with Mental Health Systems, Inc. to provide
23
the Assertive Community Treatment (ACT), while CCBHS has dedicated clinicians and
administrative support within the Forensic Mental Health Clinic to 1) receive referrals in the
community, 2) conduct outreach and engagement to assist a referred individual, 3) conduct the
investigation and determination of whether a client meets eligibility criteria for AOT, 4) prepare
Court Petitions with supporting documentation and ongoing affidavits, 5) testify in court, 6)
coordinate with County Counsel, Public Defender and law enforcement jurisdictions, 7) act as
liaison with ACT contractor, and 8) participate in the development of the treatment plan.
Amounts summarized below are the MHSA funded portion for Assisted Outpatient Treatment
programming:
Program/ Plan
Element
County/
Contract
Region
Served
Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
Assisted Outpatient
Treatment
Mental Health
Systems, Inc.
Countywide 70 (Adult)
5 (Older Adult)
2,404,822
Assisted Outpatient
Treatment
Clinic Support
County
Operated
Countywide Support for
Assisted
Outpatient
Treatment
677,881
Total 75 $3,082,703
Wellness and Recovery Centers. Mental Health Connections (formerly Putman Clubhouse)
contracts with the County to provide wellness and recovery centers situated in West, Central and
East County to ensure the full spectrum of mental health services is available. These centers,
known as Putnam Peer Connection Centers, offer peer-led recovery-oriented, rehabilitation and
self-help groups that teach self-management and coping skills. The centers offer Wellness
Recovery Action Planning (WRAP), physical health, nutrition education, advocacy services and
training, arts and crafts, and support groups.
Amounts summarized below are the MHSA funded portion for Wellness and Recovery Centers:
Program/Plan
Element
County/
Contract
Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
24
Wellness and
Recovery Centers
Mental Health
Connections
West, Central,
East County
200 $1,100,039
Total 200 $1,100,039
Hope House - Crisis Residential Center. The County contracts with Telecare to operate a
16-bed crisis residential facility. This is a voluntary, highly structured treatment program that is
intended to support seriously mentally ill adults during a period of crisis and to avoid in-patient
psychiatric hospitalization. It also serves consumers being discharged from the hospital and long-
term locked facilities that would benefit from a step-down from institutional care to successfully
transition back into community living. Services are designed to be short term, are recovery focused
with a peer provider component, and treat co-occurring disorders, such as drug and alcohol abuse.
In addition, CCBHS is in the process of developing a Request for Proposal (RFP) for a second
Crisis Residential Center, following the recent closure of Neireka House.
Amounts summarized below are the MHSA funded portion for the Crisis Residential Center
programming:
Program County/
Contract
Region Served Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
Hope House - Crisis
Residential Center
Telecare Countywide 200 2,408,428
New Crisis Residential TBD Countywide TBD TBD
Total 200 $2,408,428
MHSA Funded Housing Services. MHSA funds for housing supports supplements that which
is provided by CCBHS and the County’s Health, Housing and Homeless (H3) Services Division, and is
designed to provide various types of affordable shelter and housing for low-income adults with a
serious mental illness or children with a severe emotional disorder and their families who are
homeless or at imminent risk of chronic homelessness. Annual expenditures have been dynamic
due to the variability of need, availability of beds and housing units, and escalating cost. Housing
supports are categorized as follows; 1) temporary shelter beds, 2) augmented board and care
facilities or homes, 3) scattered site or master leased permanent supportive housing, 4) housing
continuum and resource development 5) a centralized county operated coordination team.
1) Temporary Shelter Beds. The County’s Health, Housing and Homeless Services (H3) Division
operates several temporary bed facilities for adults and transitional age youth. CCBHS has a
25
Memorandum of Understanding (MOU) with the H3 Division that provides MHSA funding to
enable individuals with a serious mental illness or a serious emotional disturbance to receive
temporary emergency housing in these facilities. This agreement includes 1,638 bed nights per
year for the Bissell Cottages, Pomona Street Apartments and McGovern House transitional
living programs, staff for the Calli House Youth Shelter, 23,360 bed nights for the Brookside and
Concord temporary shelters, and 2,920 bed nights for the Philip Dorn Medical Respite Shelter
in Concord, which serves those in need of recuperative care following a hospital discharge.
2) Augmented Board and Care. The County contracts with several licensed board and care
providers and facilities to provide additional funds to augment the rental amount received by
the facility from the SSI rental allowance. These additional funds pay for facility staff care to
enable those with serious mental illness to avoid institutionalization and enable them to live in
the community. An individualized services agreement for each person with a serious mental
illness delineates needed supplemental care, such as assistance with personal hygiene, life
skills, prescribed medication, transportation to health/mental health appointments, and
connection with healthy social activities. MHSA currently funds a number of augmented board
and care providers to augment clients board and care with additional agreed upon care for
persons with seriously mental illness. These providers include, but are not limited to, Divines,
Modesto Residential, Oak Hill, Pleasant Hill Manor, United Family Care (Family Courtyard),
Williams Board and Care Home, and Woodhaven. An additional provider, Crestwood Healing
Center, has 64 augmented board and care beds in Pleasant Hill, and has a transitional
residential program, The Pathway, that provides clinical mental health specialty services for up
to a year (with a possible six-month extension) for those residents considered to be most
compromised by mental health issues. During this three-year period CCBHS will seek to
maintain and increase the number of augmented board and care beds available for adults with
serious mental illness. Additional funding is also being allocated to address market
competitiveness for rates being paid to small adult residential facilities and to assist older adult
clients to maintain the home and placement that they have successfully lived in for many years.
3) Permanent Supportive Housing: Master Leased and Scattered Site. Shelter, Inc. contracts with
the County to provide a master leasing program, in which adults or children and their families
are provided tenancy in apartments and houses throughout the County. Through a
combination of self-owned units and agreements with landlords, Shelter, Inc. acts as the lessee
to the owners and provides staff, maintenance and administers County-funded rental subsidies
to support individuals and their families to move in and maintain their homes independently.
Until 2016 the County participated in a specially legislated state-run MHSA Housing Program
through the California Housing Finance Agency (CalHFA). In collaboration with many
community partners the County embarked on several one-time capitalization projects to create
39 permanent housing units for individuals with serious mental illness. These individuals
receive their mental health support from CCBHS contract and county service providers. The
26
sites include Villa Vasconcellos in Walnut Creek, Lillie Mae Jones Plaza in North Richmond, The
Virginia Street Apartments in Richmond, Robin Lane apartments in Concord, Ohlone Garden
apartments in El Cerrito, Third Avenue (Arboleda) Apartments in Walnut Creek, Garden Park
apartments in Concord, and scattered units throughout the County operated by Hope Solutions
(formerly Contra Costa Interfaith Housing). The state-run MHSA Housing Program ended in
2016 and was replaced by the Special Needs Housing Program (SNHP). Under SNHP, the County
received and distributed $1.73 million in state level MHSA funds to preserve, acquire or
rehabilitate housing units, and added 5 additional units of permanent supportive housing at
the St. Paul Commons in Walnut Creek. The Department of Health Care Services (DHCS)
notified county mental health plans that the deadline to use SNHP funds was June 30, 2023.
In July 2016 Assembly Bill 1618, or No Place Like Home, was enacted to dedicate in future
years $2 billion in bond proceeds throughout the State to invest in the development of
permanent supportive housing for persons who need mental health services and are
experiencing homelessness or are at risk of chronic homelessness. Local applications for
construction and/or re-purposing of residential sites have been developed and submitted to
the state. Through the four completed funding rounds Contra Costa has or will add up to 61
permanent supportive housing units.
Round 1 - Contra Costa was awarded competitive funding in partnership with Satellite
Affordable Housing Association (SAHA) in the amount of $1,804,920 for construction of 10
dedicated NPLH units for persons with serious mental illness at their Veteran’s Square Project
in the East region of the County. During Round 1 County accepted the State’s non-competitive
funds in the amount of $2,231,574 to be allocated in future funding rounds.
Round 2 - Contra Costa was awarded funds to construct permanent supportive housing units in
the Central region of the County. An award was granted to Resources for Community
Development (RCD) in the amount of $6,000,163 for 13 NPLH Units at their Galindo Terrace
development.
Round 3 – Selected RCD as recipient of County’s non-competitive funds in the amount of
$2,231,574 for 9 units located at 699 Ygnacio Valley Rd in Walnut Creek.
Round 4 – CCBHS sponsored two additional projects that were awarded funds by the
Department of Housing and Community Development (HCD.) The first project is an 8-unit
development located in Richmond submitted in partnership with Community Housing
Development Corporation and Eden Housing in the amount of $3,718,780. A second County
sponsored project was submitted by Resources for Community Development (RCD) which was
awarded $13,002,266 for 21 additional units (total of 30 dedicated NPLH units) for the project
at 699 Ygnacio Valley Road that had previously been awarded non-competitive dollars during
the Round 3 project period.
27
4) Housing Continuum and Resource Development. In the past year, and over the course of this
three-year planning period, the State and Federal government have and will release multiple
housing infrastructure-related grant opportunities for Counties. During fiscal year 2022/2023
CCBHS submitted projects under the Behavioral Health Continuum Infrastructure Program
(BHCIP) and has submitted plans to participate the Behavioral Health Bridge Housing (BHBH)
program and intends to also submit an additional plan under the Department of State Hospital
Incompetent to Stand Trial and Competency Restoration program. CCBHS has also accepted an
allocation from Department of Social Services to fund the Community Care Expansion
Preservation program intended to stabilize existing licensed adult residential facilities (ARF) and
residential care facilities for the elderly (RCFE). County intends to continue to apply for other
opportunities as they are released. CCBHS recognizes supported housing for people living with
a mental health condition as a priority issue and is committed to leveraging existing resources
to meet that need by fortifying our existing housing continuum of care. This plan budgets
funds to allow CCBHS to complete proposed projects and provides funding for any potential
County required funding match needed to take advantage of historic funding opportunities.
Additional funding has also been allocated to allow the CCBHS to locally fund and take
advantage of potential projects that address other gaps in the housing continuum.
Finally, in order to better support clients additional funding is being allocated to emergency
care funds to support clients at certain facilities while social security benefits are pending.
Additionally, this budget allocates funding to support clients and Housing Services staff address
the often-unforeseen challenges that arise by creating a housing flex fund. This fund may be
used to address small, unplanned and/or temporary financial needs related to maintaining a
home.
5) Coordination Team. The Housing Services Coordination Team provides support to residents,
facilitates linkages with other Contra Costa behavioral health programs and services, and
provides contract monitoring and quality control. A Chief of Supportive Housing Services
oversees the Coordination Team and MHSA funded housing units.
Amounts summarized below are the MHSA allocation for MHSA funded housing services:
Plan Element County/ Contract Region
Served
Number of MHSA
beds,
units budgeted
MHSA Funds
Allocated for
FY 23-24
Shelter Beds County Operated Countywide 75 beds (est.) 2,110,379
Augmented Board
and Care *
Crestwood Healing
Center
Countywide 80 beds 1,070,788
28
Augmented Board
and Care *
Various Countywide 335 beds 6,779,293
Master Lease Contract Countywide 110 units 3,163,135
Scattered Site Contractor Operated Countywide 39 units State MHSA
funded
CCE Preservation
Match
Countywide Varies 320,000
BHCIP/Infrastructure
Program Match
Countywide Varies 3,000,000
Coordination Team County Operated Countywide Varies 1,054,003
Emergency Care
Funds (ECF)
Countywide Varies 60,000
Housing Flex Fund Countywide Varies 50,000
Continuum Resource
Development
To be determined Countywide TBD 4,300,000
Total
Beds/Units/New
Programming
690** $21,907,598
*Augmented Board and Care facility contracts vary in negotiated daily rate, and several contracts
have both realignment as well as MHSA as funding sources. Thus, the budgeted amount for FY 22-
23 may not match the total contract limit for the facility and beds available. The amount of MHSA
funds budgeted are projections based upon the1) history of actual utilization of beds paid by MHSA
funding, 2) history of expenditures charged to MHSA, and 3) projected utilization for the upcoming
year. CCBHS will continue to look for and secure additional augmented board and care beds.
Annual Three-Year Plan Updates will reflect adjustments in budgeted amounts.
** It is estimated that over 1,000 individuals per year are receiving temporary or permanent
supportive housing by means of MHSA funded housing services and supports. CCBHS is and will
continue to actively participate in state and locally funded efforts to increase the above availability
of supportive housing for persons with serious mental illness.
29
Non-FSP Programs (General System Development)
General System Development is the service category in which the County uses Mental Health
Services Act funds to improve the County’s mental health service delivery system for all clients who
experience a serious mental illness or serious emotional disturbance, and to pay for mental health
services for specific groups of clients, and, when appropriate, their families. Since the Community
Services and Supports component was first approved in 2006, programs and plan elements
included herein have been incrementally added each year by means of the community program
planning process. These services are designed to support those individuals who need services the
most.
Funds are now allocated in the General System Development category for the following programs
and services designed to improve the overall system of care:
Supporting Older Adults. There are two MHSA funded programs serving the older adult
population over the age of 60, 1) Intensive Care Management, and 2) IMPACT (Improving Mood:
Providing Access to Collaborative Treatment).
1) Intensive Care Management. Three multi-disciplinary teams, one for each region of the County,
provide mental health services to older adults in their homes, in the community, and within a
clinical setting. The primary goal is to support aging in place and to improve consumers’ mental
health, physical health and overall quality of life. Each multi-disciplinary team is comprised of a
psychiatrist, a nurse, a clinical specialist, and a community support worker. The teams deliver a
comprehensive array of care management services, linkage to primary care and community
programs, advocacy, educational outreach, medication support and monitoring, and
transportation assistance.
2) IMPACT. IMPACT is an evidence-based practice which provides depression treatment to older
adults in a primary care setting who are experiencing co-occurring physical health impairments.
The model involves short-term (8 to 12 visits) problem solving therapy and medication support,
with up to one year follow-up as necessary. MHSA funded mental health clinicians are
integrated into a primary treatment team.
Amounts summarized below are the MHSA funded portion for Older Adult Mental Health Program:
Program County/ Contract Region Served Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
30
Intensive Care
Management
County Operated Countywide 237 3,964,286
IMPACT County Operated Countywide 138 433,536
Total 375 $4,397,822
Supporting Children and Young Adults. There are two programs supplemented by MHSA
funding that serve children and young adults: 1) Wraparound Program, and 2) expansion of the
Early and Periodic Screening, Diagnosis and Treatment Program.
1) Wraparound Program. The County’s Wraparound Program, in which children and their families
receive intensive, multi-leveled treatment from the County’s three children’s mental health
clinics, was augmented in 2008 by family partners and mental health specialists. Family
partners are individuals with lived experience as parents of children and adults with serious
emotional disturbance or serious mental illness who assist families with advocacy,
transportation, navigation of the service system, and offer support in the home, community,
and county service sites. Family partners participate as team members with the mental health
clinicians who are providing treatment to children and their families. Mental Health Specialists
are non- licensed care providers, often in successful recovery with lived experience as a
consumer or family member, who can address culture and language specific needs of families
in their communities. These professionals arrange and facilitate team meetings between the
family, treatment providers and allied system professionals.
2) EPSDT Expansion. EPSDT is a federally mandated specialty mental health program that provides
comprehensive and preventative services to low-income children and adolescents that are
conjointly involved with Children and Family Services. State realignment funds have been
utilized as the up-front match for the subsequent federal reimbursement that enables the
County to provide the full scope of services. This includes assessment, plan development,
therapy, rehabilitation, collateral services, case management, medication support, crisis
services, intensive home- based services (IHBS), and Intensive Care Coordination (ICC). The
Department of Health Care Services has clarified that the continuum of EPSDT services is to be
provided to any specialty mental health service beneficiary who needs it. In addition, Assembly
Bill 403 mandates statewide reform for care provided to foster care children, to include the
County’s responsibility to provide Therapeutic Foster Care (TFC) services. This significant
expansion of care responsibility, entitled Continuing Care Reform (CCR), will utilize MHSA funds
as the up-front match for the subsequent federal reimbursement that enables the County to
31
provide the full scope of services, and includes adding County mental health clinicians, family
partners and administrative support.
The MHSA funded portion of the Children Wraparound Support/ EPSDT Support are summarized in
the following:
Plan
Element
County/
Contract
Region Served Number to be Served
Yearly
MHSA Funds Allocated
for FY 23-24
Wraparound
Support
County
Operated
Countywide Supports Wraparound
Program
1,211,646
EPSDT
Expansion
County
Operated
Countywide Supports EPSDT
Expansion
761,830
Total $1,973,476
Concord Health Center. The County’s primary care system staffs the Concord Health
Center, which integrates primary and behavioral health care. A Behavioral Health Clinician and
Community Support Worker (peer) work together as a team to provide an integrated response to
adults visiting the clinic for medical services who also have a co- occurring behavioral health issues.
MHSA funds additional similar positions in the regional behavioral health clinics to provide
enhanced support.
The MHSA allocation for the Concord Health Center and clinics is summarized below:
Plan Element County/
Contract
Region
Served
Number to be Served Yearly MHSA Funds
Allocated for FY 23-
24
Supporting all Outpatient
Clinics
County
Operated
Supports clients served by
clinics
918,923
Total $918,923
Liaison Staff. CCBHS partners with CCRMC to provide Community Support Worker positions
to liaison with Psychiatric Emergency Services (PES) to assist individuals experiencing a psychiatric
crisis connect with services that will support them in the community. These positions are on the
CCBHS Transition Team, and schedule regular hours at PES.
32
The allocation for the Liaison Staff is as follows:
Plan Element County/ Contract Region
Served
Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
Supporting
Liaison Staff
County Operated Countywide Supports clients
served by PES
165,692
Total $165,692
Clinic Support. County positions are funded through MHSA to supplement clinical staff implementing
treatment plans at the adult clinics. These positions were created in direct response to identified
needs surfaced in prior Community Program Planning Processes.
1) Resource Planning and Management. Dedicated staff at the three adult clinics assist consumers
with money management and the complexities of eligibility for Medi-Cal, Medi-Care,
Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) benefits.
Money management staff are allocated for each clinic, and work with and are trained by
financial specialists.
2) Transportation Support. The Community Program Planning Process identified transportation to
and from clinics as a critical priority for accessing services. Toward this end one-time MHSA
funds were used in prior years to purchase additional county vehicles to be located at the
clinics. Community Support Workers have been added to adult clinics to be dedicated to the
transporting of consumers to and from appointments.
3) Evidence Based Practices. Clinical Specialists, one for each Children’s clinic, have been added to
provide training and technical assistance in adherence to the fidelity of treatment practices
that have an established body of evidence that support successful outcomes.
4) Transitions Team Expansion. Funds have been allocated to support a Street Psychiatry
initiative, which will offer field-based nursing and psychiatry services to community members
who are unhoused or facing other challenges that prevent them from coming into the clinic.
The Transitions Team will also support a new Mental Health Library Initiative by fielding a
team of two field-based staff (one clinician and one peer support specialist). This team will
work with county libraries that have been identified as having a high number of unhoused
patrons who are living with untreated mental health and substance use disorders. The team
with provide outreach and engagement, linkage to community supports and services, and
support to library staff.
33
The MHSA allocation for Clinic Support are as follows:
Plan Element County/
Contract
Region
Served
Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
Resource Planning and
Management
County
Operated
Countywide Supplements
Clinic Staff
741,930
Transportation Support County
Operated
Countywide Supplements
Clinic Staff
158,421
Evidence Based
Practices
County
Operated
Countywide Supplements
Clinic Staff
248,568
Transition Team Expansion County
Operated
Countywide 767,238
Total $1,916,157
Forensic Team. Clinical specialists are funded by MHSA to join a multi-disciplinary team that
provides mental health services, alcohol and drug treatment, and housing supports to individuals
with serious mental illness who are either referred by the courts for diversion from incarceration,
or on probation and at risk of re-offending and incarceration. These individuals were determined
to be high users of psychiatric emergency services and other public resources, but very low users
of the level and type of care needed. This team works very closely with the criminal justice system
to assess referrals for serious mental illness, provide rapid access to a treatment plan, and work as
a team to provide the appropriate mental health, substance abuse and housing services needed.
Mobile Crisis Response Team (MCRT). During the FY 2017-20 Three Year Plan the Forensic
Team expanded its mobile crisis response capacity from fielding a mobile Mental Health Evaluation
Team (MHET) with law enforcement to fielding a full Mobile Crisis Response Team to respond to
adult consumers experiencing mental health crises in the community. Mental health clinicians and
community support workers work closely with the County’s Psychiatric Emergency Services and
law enforcement, if necessary, to respond to residents in crises who would be better served in
their respective communities.
The passage of the Measure X sales tax has allowed for further expansion of crisis services
in Contra Costa. The adult Mobile Crisis Response Team, formerly funded by MHSA, has now been
expanded and moved under the Anyone, Anywhere, Anytime (A3) program, which is a new system
for delivering safe, appropriate care to county residents who are experiencing behavioral health
34
emergencies. Once fully brought to scale, the program will offer 24-hour mobile crisis response
teams available throughout the county, as well as the comprehensive Miles Hall Crisis Hub where a
number of related services will be available to community members.
The MHSA allocation for the Forensic Team are as follows:
Plan Element County/ Contract Region
Served
Number to be
Served Yearly
MHSA Funds Allocated
for FY 23-24
Forensic Team County Operated Countywide Support to the
Forensic Team
660,904
Total $660,904
Quality Assurance and Administrative Support. MHSA funding supplements County resources to
enable CCBHS to provide required administrative support, quality assurance and program
evaluation functions for statutory, regulatory and contractual compliance, as well as management
of quality-of-care protocols, such as fidelity to Assisted Outpatient Treatment and Assertive
Community Treatment. County staff time and funding to support the mandated MHSA community
program planning process are also included here. County positions have been incrementally
justified, authorized and added each year as the total MHSA budget has increased.
The MHSA allocation for the following functions and positions are summarized below:
1) Quality Assurance.
Function MHSA Funds Allocated for FY 23-24
Medication Monitoring 263,226
Clinical Quality Management 849,492
Clerical Support 344,313
Total 1,457,031
2) Administrative Support.
Function MHSA Funds Allocated for FY 23-24
Program and Project Managers 1,565,400
35
Clinical Coordinator 137,007
Planner/Evaluators 578,883
Family Service Coordinator 123,001
Administrative and Financial Analysts 536,697
Clerical Support 433,074
Stakeholder Facilitation (contract) 15,936
ACT/AOT Fidelity Evaluation (contract) 100,000
Evaluation and Reporting 100,000
CPP 25,000
Language (Interpreter Services) 10,000
AOD Incentive 120,000
Total $3,745,000
Community Services and Supports (CSS) FY 23-24 Program Budget Summary
Full-Service Partnership
(FSP Programs)
Number to be
Served: 1,380
$66,669,996
Children 22,301,102
Transition Age Youth 3,582,273
Adults – Includes total funding listed in
Adult Full-Service Partnership
Programming table and Adult Mental
Health Clinic Support table.
12,287,853
Assisted Outpatient Treatment 3,082,702
Wellness and Recovery Centers 1,100,039
Crisis Residential Center 2,408,428
MHSA Housing Services 21,907,599
Non-FSP Programs
(General System
Development)
$15,235,004
Older Adult Mental Health Program 4,397,822
36
Children’s Wraparound, EPSDT
Support
1,973,476
Concord Health Center 918,923
Liaison Staff 165,692
Clinic Support 1,916,157
Forensic Team 660,904
Quality Assurance 1,457,030
Administrative Support 3,745,000
Total $81,905,000
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Prevention And Early Intervention (PEI)
Prevention and Early Intervention (PEI) is the component of the Three-Year Plan that refers to services designed
to prevent mental illnesses from becoming severe and disabling. This means providing outreach and engagement
to increase recognition of early signs of mental illness and intervening early in the onset of a mental illness.
First approved in 2009, with an initial State appropriation of $5.5 million, Contra Costa’s Prevention and Early
Intervention budget has grown incrementally to over $11 million in commitments to programs and services. The
construction and direction of how and where to provide funding for this component began with an extensive and
comprehensive community program planning process that was like that conducted in 2005-2006 for the
Community Services and Support component. Underserved and at-risk populations were researched,
stakeholders actively participated in identifying and prioritizing mental health needs, and strategies were
developed to meet these needs.
Plan and Service Requirements: The PEI Community Planning Process requires local stakeholders to recognize
the following parameters for this funding stream:
• All ages must be served and at least 51% of the funds must serve children and youth ages 0-25 years.
• Disparities in access to services for underserved ethnic communities must be addressed.
• All regions of the county must have access to services.
• Early intervention should be low-intensity and short duration.
• Early intervention may be higher in intensity and longer in duration for individuals experiencing first
onset of psychosis associated with serious mental illness.
• Individuals at risk of or indicating early signs of mental illness or emotional disturbance and links them to
treatment and other resources.
PEI Strategies:
• Prevention
• Early intervention
• Outreach
• Stigma and discrimination reduction
• Access and linkage to treatment
• Improving timely access to treatment
• Suicide prevention
PEI Priorities:
• Culture and language
• Youth outreach and engagement
• Older Adults
• Childhood trauma
• Early psychosis
• Early Identification
The figure on the next page represents both the PEI strategies documented in the California Code of
Regulations (CCR) and the priorities enshrined through SB 1004 that all counties must adhere to.
38
Prevention and Early Intervention STRATEGIES and PRIORITIES
39
PEI
Strategies
& Priorities
Crosswalk
Preventio
n
Early
Interventi
on
Outreac
h
Stigma &
Discriminati
on
Reduction
Access
and
Linkage
to
Treatme
nt
Improvin
g Timely
Access
Suicide
Preventio
n
Childhood
Trauma
BBK COPE
First Five
We Care
CAPC
Early
Psychosis &
Mood
Disorders
First Hope JMP RCC CCCC
Youth
Outreach
and
Engagemen
t
BBK
Vicente
PWC
Putnam
RYSE
COPE
First Five
Hope
Solutions
We Care
OCE JMP
STAND!
Juvenile
Justice
CHD
RCC
CCCC
Culture &
Language
AFRC
JFCS
NAHC
Latina
Center
CHD
CAPC
La Clinica
LFCD
RCC
CCCC
Older
Adults
Putnam AFRC
Hope
Solutions
JFCS
NAHC
OCE CHD
La Clinica
Lifelong
LFCD
RCC
CCCC
Early
Identificati
on
BBK Hope
Solutions
Latina
Center
COPE
We Care
CAPC
40
All programs contained in the PEI component help create access and linkage to mental health treatment, with an
emphasis on utilizing non-stigmatizing and non-discriminatory strategies, as well as outreach and engagement to
those populations who have been identified as traditionally underserved.
Outcome Indicators.
PEI regulations (established October 2015) have data reporting requirements that programs started tracking in FY
2016-2017. In FYs 19-22, over 29,000 consumers of all ages were served per year by PEI programs in Contra Costa
County. This report includes updates from each program and is organized by PEI program category.
The information gathered enables CCH to report on the following outcome indicators:
• Outreach to Underserved Populations. Demographic data, such as age group, race/ethnicity, primary
language, and sexual orientation, enable an assessment of the impact of outreach and engagement
efforts over time.
• Linkage to Mental Health Care. Number of people connected to care, and average duration of reported
untreated mental illness enable an assessment over time of impact of programs on connecting people to
mental health care.
41
Evaluation Component
Contra Costa Behavioral Health Services is committed to evaluating the effective use of funds provided by the
Mental Health Services Act. Toward this end, a comprehensive program and fiscal review process has been
implemented to: a) improve the services and supports provided; b) more efficiently support the County’s MHSA
Three Year Program and Expenditure Plan; c) ensure compliance with stature, regulations, and policies. Each of
the MHSA funded contract and county operated programs undergoes a triennial program and fiscal review. This
entails interviews and surveys of individuals both delivering and receiving the services, review of data, case files,
program and financial records, and performance history. Key areas of inquiry include:
• Delivering services according to the values of MHSA
• Serving those who need the service
• Providing services for which funding was allocated
• Meeting the needs of the community and/or population
• Serving the number of individuals that have been agreed upon
• Achieving outcomes that have been agreed upon
• Assuring quality of care
• Protecting confidential information
• Providing sufficient and appropriate staff for the program
• Having sufficient resources to deliver the services
• Following generally accepted accounting principles
• Maintaining documentation that supports agreed upon expenditures
• Charging reasonable administrative costs
• Maintaining required insurance policies
• Communicating effectively with community partners.
Each program receives a written report that addresses the above areas. Promising practices, opportunities for
improvement, and/or areas of concern are noted for sharing or follow-up activity, as appropriate. The emphasis
is to establish a culture of continuous improvement of service delivery, and quality feedback for future planning
efforts. Completed reports are made available to members of the Consolidated Planning Advisory Workgroup
(CPAW) and distributed at the monthly stakeholder meeting, or to the public upon request. Links to PEI program
and fiscal reviews can be found HERE. During FYs 18-20, completed PEI Program and Fiscal Review reports were
distributed at the following monthly CPAW meetings: September 2018, February 2019, March 2019, April 2019,
August 1, 2019, January 9, 2020, February 6, 2020. Reviews for FY 20-21 and 21-22 were not completed due to
the COVID-19 pandemic. Reviews are resuming in FY 22-23 and will be available in future annual updates.
42
PEI AGGREGATE DATA FY 21-22
Contra Costa is a geographically and culturally diverse county with approximately 1.1 million residents. One of
nine counties in the Greater San Francisco Bay Area, we are located in the East Bay region.
According to the United States Census Bureau and the 2020 Decennial Census results, it’s estimated that 7.2% of
people in Contra Costa County are living in poverty, down from an estimated 9% in 2018. Children, adolescents &
young adults (ages 0-25) continue to make up approximately 30% of the population and roughly 25% of residents
are foreign born. The most common languages spoken after English include: Spanish, Chinese languages, and
Tagalog.
MHSA funded Prevention and Early Intervention (PEI) programs in Contra Costa County served over 29,000
individuals per year during the previous three-year period, FYs 19-22. For a complete listing of PEI programs,
please see Appendix A. PEI Providers gather quarterly for a Roundtable Meeting facilitated by MHSA staff and are
actively involved in MHSA stakeholder groups including Consolidated Planning and Advisory Workgroup (CPAW)
and various sub-committees. In addition, PEI programs engage in the Community Program Planning Process
(CPPP) by participating in three annual community forums located in various regions of the county.
The below tables outline PEI Aggregate Data collected during the during the previous three-year period, FYs 19-
22. Please note that the below figures are not a full reflection of the demographics served, as data collection
continues to be impacted by changes in collection processes because of the COVID-19 pandemic. A notable
amount of data was not captured from participants for two primary reasons: a significant number of participants
40.8%
26.8%
19.3%
9.5%
5.8%1.1%0.6%
CONTRA COSTA RACIAL / ETHNIC POPULATIONS: 2020
Caucasian / White
Latino / Hispanic
Asian
African American / Black
Multi-Ethnic
American Indian/ Alaskan Native
Native Hawaiian / Pacific Islander
43
declined to respond to demographic information, and, due to COVID-19, conducting surveys and self-reporting
on behalf of clients served by PEI programs decreased. Additionally, different interpretations of the requested
information by the respondents created challenges.
Total Served: FY 19-20: 32,442; FY 20-21: 29,105; FY 21-22: 30,442
TABLE 1. AGE GROUP
FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
Child (0-15) 1,395 831 1,211
Transition Age Youth (16-25) 4,514 2,944 2,376
Adult (26-59) 9,096 7,204 10,029
Older Adult (60+) 2,623 3,185 5,029
Decline to State / Data Not Captured 14,814 14,941 11,798
TABLE 2. PRIMARY LANGUAGE
FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
English 24,071 22,766 24,169
Spanish 1,959 1,522 2,060
Other 1,033 891 1,392
Decline to State / Data Not Captured 5,393 3,926 2,852
TABLE 3. RACE
FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
More than one Race 646 318 488
American Indian/Alaska Native 348 136 162
Asian 1,932 1,512 2,134
Black or African American 3,262 2,251 4,040
White or Caucasian 7,537 8,270 8,737
Hispanic or Latino/a 3,849 2,812 3,510
Native Hawaiian or Other Pacific Islander 618 55 192
Other 248 142 508
Decline to State / Data Not Captured 14,104 13,842 10,709
44
TABLE 4. ETHNICITY (IF NON-HISPANIC OR LATINO/A) FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
African 443 309 231
Asian Indian/South Asian 1,036 754 794
Cambodian 3 2 1
Chinese 195 37 51
Eastern European 135 27 9
European 304 128 142
Filipino 33 30 39
Japanese 3 5 2
Korean 2 6 1
Middle Eastern 12 14 478
Vietnamese 152 185 217
More than one Ethnicity 463 109 78
Other 153 110 368
Decline to State / Data Not Captured 28,453 26,650 27,395
TABLE 5. ETHNICITY (IF HISPANIC OR LATINO/A) FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
Caribbean 4 3 3
Central American 101 100 174
Mexican/Mexican American /Chicano 1,251 713 694
Puerto Rican 9 14 12
South American 8 23 17
Other 23 95 326
TABLE 6. SEXUAL ORIENTATION
FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
Heterosexual or Straight 11,553 16,400 20,926
Gay or Lesbian 99 198 214
Bisexual 156 132 141
Queer 18 21 71
Questioning or Unsure of Sexual Orientation 25 52 36
Another Sexual Orientation 82 111 68
Decline to State / Data Not Captured 20,509 12,193 8,990
45
Table 7. Gender Assigned at Birth FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Male 10,113 7,031 7,930
Female 11,311 10,822 14,682
Decline to State / Data Not Captured 9,495 11,252 7,830
TABLE 8. CURRENT GENDER IDENTITY FY 19-20 # SERVED FY 20-21 # SERVED FY 21-22 # SERVED
Man 10,263 6,846 8,008
Woman 11,281 10,696 14,319
Transgender 146 91 96
Genderqueer 11 14 24
Questioning or Unsure of Gender Identity 8 15 10
Another Gender Identity 15 68 58
Decline to State / Data Not Captured 10,718 11,377 7,927
Table 9. Active Military Status
FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Yes 31 81 105
No 2,873 2,894 2,983
Decline to State / Data Not Captured 29,073 26,132 27,354
Table 10. Veteran Status
FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Yes 103 178 124
No 3,427 3,173 3,863
Decline to State / Data Not Captured 28,912 25,756 26,455
Table 11. Disability Status
FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Yes 558 965 557
No 1,768 1,410 1,588
Decline to State / Data Not Captured 30,094 26,730 28,297
Table 12. Description of Disability Status FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served Difficulty Seeing 88 101 65
Difficulty Hearing or Have Speech Understood 77 66 46
Physical/Mobility 219 252 228
Chronic Health Condition 163 225 297
Other 36 62 575
Decline to State / Data Not Captured 25,320 28,399 6,737
46
Table 13. Cognitive Disability
FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Yes 144 115 141
No 1,327 1,983 2,461
Decline to State / Data Not Captured 25,387 27,007 27,840
Table 14. Referrals to Services
FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Clients Referred to Mental Health Services 1,120 964 1,141
Clients who Participated/ Engaged at Least Once in Referred Service 883 794 1,093
Table 15. External Mental Health Referral
FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Clients Referred to Mental Health Services 22,025 20,397 22,675
Clients who Participated/ Engaged at Least Once in Referred Service 21,849 214 544
Table 16. Average Duration Without Mental Health Services FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Average Duration for all Clients of Untreated Mental Health Issues (In weeks) 55.9 67.5 51.6
Table 17. Average Length of Time Until Mental Health Services FY 19-20 # Served FY 20-21 # Served FY 21-22 # Served
Average Length for all Clients between Mental Health Referral and Services (In weeks) 4.5 5 4.8
47
PEI PROGRAMS BY COMPONENT
PEI programs are listed within the seven strategy categories delineated in the PEI regulations.
OUTREACH FOR INCREASING RECOGNITION OF EARLY SIGNS OF MENTAL ILLNESS
Programs in this category provide outreach to individuals with signs and symptoms of mental illness so they can
recognize and respond to their own symptoms. Outreach is engaging, educating, and learning from potential
primary responders. Primary responders include, but are not limited to, families, employers, law enforcement,
school, community service providers, primary health care, social services, and faith-based organizations.
Seven programs are included in this category:
1) Asian Family Resource Center (Fiscal sponsor Contra Costa ARC) provides culturally sensitive education
and access to mental health services for immigrant Asian communities, especially the Southeast Asian
and Chinese population of Contra Costa County. Staff provide outreach, medication compliance
education, community integration skills, and mental health system navigation. Early intervention services
are provided to those exhibiting symptoms of mental illness, and participants are assisted in actively
managing their own recovery process.
2) The Counseling Options Parenting Education (COPE) Family Support Center utilizes the evidence-based
practices of the Positive Parenting Program (Triple P) to help parents develop effective skills to address
common child and youth behavioral issues that can lead to serious emotional disturbances. Targeting
families residing in underserved communities this program delivers in English and Spanish several
seminars, training classes and groups throughout the year.
3) First Five of Contra Costa, in partnership with the COPE Family Support Center, takes the lead in training
families who have children up to the age of five. First Five also partners with the COPE Family Support
Center to provide training in the Positive Parenting Program method to mental health practitioners who
serve this at-risk population.
4) Hope Solutions (formerly Contra Costa Interfaith Housing) provides on-site services to formerly homeless
families, all with special needs, at the Garden Park Apartments in Pleasant Hill, the Bella Monte
Apartments in Bay Point, Los Medanos Village in Pittsburg, and supportive housing sites throughout the
County. Services include coordination and assistance with accessing needed community resources, pre-
school, and afterschool programs, such as teen and family support groups, assistance with school
preparation, and homework clubs. These services are designed to prevent serious mental illness by
addressing domestic violence, substance addiction and inadequate life and parenting skills.
5) Jewish Family Community Services of the East Bay (JFCS) provides culturally grounded, community-
directed mental health education and navigation services to refugees and immigrants of all ages in the
Latino, Afghan, Bosnian, Iranian and Russian communities of Central and East County. Outreach and
engagement services are provided in the context of group settings and community cultural events that
utilize a variety of non-office settings convenient to individuals and families.
6) The Native American Health Center (NAHC) provides a variety of culturally specific methods of outreach
and engagement to educate Native Americans throughout the County regarding mental illness, identify
those at risk for developing a serious mental illness, and help them access and navigate the human
service systems in the County. Methods include an elder support group, a youth wellness group, a
48
traditional arts group, talking circles, Positive Indian Parenting sessions, and Gatherings of Native
Americans.
7) The Latina Center serves Latino parents and caregivers in West Contra Costa County by providing
culturally and linguistically specific twelve-week parent education classes to high-risk families utilizing the
evidence-based curriculum of Systematic Training for Effective Parenting (STEP). In addition, the Latina
Center trains parents with lived experience to both conduct parenting education classes and to become
Parent Partners who can offer mentoring, emotional support, and assistance in navigating social service
and mental health systems.
8) We Care Services for Children (in collaboration with The Early Childhood Prevention and Intervention
Coalition - ECPIC) was awarded the Early Childhood Mental Health 0-5 Outreach RFP (with services
beginning FY 21-22). We Care Services for Children supports families and children from birth to six years
old with a wide range of early childhood education and mental health programs. Through targeted,
compassionate, and effective early intervention services, We Care helps young children and their families
reach their full potential, regardless of their abilities or circumstances. The collaborative program
awarded the RFP, called The Everyday Moments/Los Momentos Cotidianos, provides programming for
families with children ages 0-5 and includes three components: 1) Family Engagement and Outreach; 2)
Early Childhood Mental Health Home-Based Support; and 3) Parent Education and Empowerment.
The allocation for the Outreach for Increasing Recognition of Early Signs of Mental Illness category is summarized
below:
Program Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
Asian Family Resource
Center
Countywide 50 $164,354
COPE Countywide 210 $276,720
First Five Countywide (Numbers included in
COPE)
$92,023
Hope Solutions Central and East County 200 $421,221
Jewish Family Community
Services
Central and East County 350 $190,664
Native America Health
Center
Countywide 150 $ 273,451
The Latina Center West County 300 $137,178
We Care Services for
Children (0-5 Children
Outreach RFP)
Countywide 299 $132,613
Total ................................... 1,359+ ........................................ $1,688,224
49
PREVENTION
Programs in this category provide activities intended to reduce risk factors for developing a potentially serious
mental illness, and to increase protective factors. Risk factors may include, but are not limited to, poverty,
ongoing stress, trauma, racism, social inequality, substance abuse, domestic violence, previous mental illness,
prolonged isolation, and may include relapse prevention for those in recovery from a serious mental illness.
Five programs are included in this category:
1) The Building Blocks for Kids Collaborative (fiscal sponsor Tides) located in the Iron Triangle of Richmond,
train family partners from the community with lived mental health experience to reach out and engage
at-risk families in activities that address family mental health challenges. Individual and group wellness
activities assist participants make and implement plans of action, access community services, and
integrate them into higher levels of mental health treatment as needed.
2) Vicente Alternative High School in the Martinez Unified School District provides career academies for at-
risk youth that include individualized learning plans, learning projects, internships, and mental health
education and counseling support. Students, school staff, parents and community partners work
together on projects designed to develop leadership skills, a healthy lifestyle and pursuit of career goals.
3) People Who Care is an afterschool program serving the communities of Pittsburg and Bay Point that is
designed to accept referrals of at-risk youth from schools, juvenile justice systems and behavioral health
treatment programs. Various vocational projects are conducted both on and off the program’s premises,
with selected participants receiving stipends to encourage leadership development. A clinical specialist
provides emotional, social, and behavioral treatment through individual and group therapy.
4) Putnam Clubhouse provides peer-based programming for adults throughout Contra Costa County who
are in recovery from a serious mental illness. Following the internationally recognized clubhouse model
this structured, work focused programming helps individuals develop support networks, career
development skills, and the self-confidence needed to sustain stable, productive, and more independent
lives. Features of the program provide respite support to family members, peer-to-peer outreach, and
special programming for transition age youth and young adults.
5) The RYSE Center provides a constellation of age-appropriate activities that enable at-risk youth in
Richmond to effectively cope with the continuous presence of violence and trauma in the community
and at home. These trauma informed programs and services include drop-in, recreational and structured
activities across areas of health and wellness, media, arts and culture, education and career, technology,
and developing youth leadership and organizing capacity. The RYSE Center facilitates several city and
system-wide training and technical assistance events to educate the community on mental health
interventions that can prevent serious mental illness as a result of trauma and violence.
50
The allocation for the Prevention category is summarized below:
Program Region Served Number to be
Served Yearly
MHSA Funds Allocated for
FY 23-24
Building Blocks for Kids West County 400 $245,428
Vicente Central County 80 $202,985
People Who Care East County 200 $391,905
Putnam Clubhouse Countywide 300 $820,581
RYSE West County 2,000 $549,662
Total ............................. 2,980 ........................................ $2,210,561
51
EARLY INTERVENTION
Early intervention provides mental health treatment for persons with a serious emotional disturbance or mental
illness early in its emergence.
One program is included in this category:
1) The County operated First Hope Program serves youth who show early signs of psychosis or have
recently experienced a first psychotic episode. Referrals are accepted from all parts of the County, and
through a comprehensive assessment process young people, ages 12-25, and their families are helped to
determine whether First Hope is the best treatment to address the psychotic illness and associated
disability. A multi-disciplinary team provides intensive care to the individual and their family, and consists
of psychiatrists, mental health clinicians, occupational therapists, and employment/education specialists.
These services are based on the Portland Identification and Early Referral (PIER) Model, and consists of
multi-family group therapy, psychiatric care, family psychoeducation, education and employment
support, and occupational therapy.
The allocation for the Early Intervention category is summarized below:
Program Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
First Hope Countywide 200 $3,550,789
Total………………200 ……………………………. $3,550,789
52
ACCESS AND LINKAGE TO TREATMENT
Programs in this category have a primary focus on screening, assessment, and connecting children and adults as
early as practicable to necessary mental health care and treatment.
Three programs are included in this category:
2) The James Morehouse Project (fiscal sponsor Bay Area Community Resources -BACR) at El Cerrito High
School, a student health center that partners with community-based organizations, government agencies
and local universities, provides a range of youth development groups designed to increase access to
mental health services for at-risk high school students. These on-campus groups address mindfulness
(anger/stress management), violence and bereavement, environmental and societal factors leading to
substance abuse, peer conflict mediation and immigration/acculturation.
3) STAND! Against Domestic Violence utilizes established curricula to assist youth successfully address the
debilitating effects of violence occurring both at home and in teen relationships. Fifteen-week support
groups are held for teens throughout the County, and teachers and other school personnel are assisted
with education and awareness with which to identify and address unhealthy relationships amongst teens
that lead to serious mental health issues.
4) Experiencing the Juvenile Justice System. Within the County operated Children’s Services five mental
health clinicians support families who are experiencing the juvenile justice system due to their
adolescent children’s involvement with the law. Three clinicians are out stationed at juvenile probation
offices. The clinicians provide direct short-term therapy and coordinate appropriate linkages to services
and supports as youth transition back into their communities.
The allocation for the Access and Linkage to Treatment category is summarized below:
Program Region Served Number to be Served
Yearly
MHSA Funds
Allocated for FY 23-
24
James Morehouse Project West County 300 $115,815
STAND! Against
Domestic Violence
Countywide 750 $150,944
Experiencing Juvenile Justice Countywide 300 $433,535
Total………………………1,350………………………..$700,294
53
IMPROVING TIMELY ACCESS TO MENTAL HEALTH SERVICES FOR UNDERSERVED POPULATIONS
Programs in this category provide mental health services as early as possible for individuals and their families
from an underserved population. Underserved means not having access due to challenges in the identification of
mental health needs, limited language access, or lack of culturally appropriate mental health services. Programs
in this category feature cultural and language appropriate services in convenient, accessible settings.
Six programs are included in this category:
1) The Center for Human Development fields two programs under this category. The first is an African
American wellness group that serves the Bay Point community in East Contra Costa County. Services
consist of culturally appropriate education on mental health issues through support groups and
workshops. Participants at risk for developing a serious mental illness receive assistance with referral and
access to County mental health services. The second program provides mental health education and
supports for LGBTQ youth and their supports in East County to work toward more inclusion and
acceptance within schools and in the community.
2) The Child Abuse Prevention Council of Contra Costa provides a 23-week curriculum designed to build
new parenting skills and alter old behavioral patterns and is intended to strengthen families and support
the healthy development of their children. The program is designed to meet the needs of Spanish
speaking families in East and Central Counties.
3) La Clínica de la Raza reaches out to at-risk LatinX in Central and East County to provide behavioral health
assessments and culturally appropriate early intervention services to address symptoms of mental illness
brought about by trauma, domestic violence, and substance abuse. Clinical staff also provide psycho-
educational groups that address the stress factors that lead to serious mental illness.
4) Lao Family Community Development provides a comprehensive and culturally sensitive integrated
system of care for Asian and Southeast Asian adults and families in West Contra Costa County. Staff
provide comprehensive case management services, to include home visits, counseling, parenting classes,
and assistance accessing employment, financial management, housing, and other service both within and
outside the agency.
5) Lifelong Medical Care provides isolated older adults in West County opportunities for social engagement
and access to mental health and social services. A variety of group and one-on-one approaches are
employed in three housing developments to engage frail, older adults in social activities, provide
screening for depression and other mental and medical health issues, and linking them to appropriate
services.
6) Rainbow Community Center provides a community based social support program designed to decrease
isolation, depression and suicidal ideation among members who identify as lesbian, gay, bisexual,
transgender, or who question their sexual identity. Key activities include reaching out to the community
to engage those individuals who are at risk, providing mental health support groups that address
isolation and stigma and promote wellness and resiliency, and providing clinical mental health treatment
and intervention for those individuals who are identified as seriously mentally ill.
54
The allocation for the Improving Timely Access to Mental Health Services for Underserved Populations category is
summarized below:
Program Region Served Number to be
Served Yearly
MHSA Funds Allocated for
FY 23-24
Child Abuse Prevention
Council
Central and East County 120 $192,311
Center for Human
Development
East County 230 $176,633
La Clínica de la Raza Central and East County 3,750 $315,771
Lao Family Community
Development
West County 120 $214,315
Lifelong Medical Care West County 115 $147,201
Rainbow Community
Center
Countywide 1,125 $853,161
Total ........................................ 5,460 .................................... $1,899,392
55
STIGMA AND DISCRIMINATION REDUCTION
Activities in this category are designed to 1) reduce negative feelings, attitudes, beliefs, perceptions, stereotypes
and/or discrimination related to having a mental illness, 2) increase acceptance, dignity, inclusion, and equity for
individuals with mental illness and their families, and 3) advocate for services that are culturally congruent with
the values of the population for whom changes, attitudes, knowledge and behavior are intended.
The County operated Office for Consumer Empowerment (OCE) provides leadership and staff support to several
initiatives designed to reduce stigma and discrimination, develop leadership and advocacy skills among
consumers of behavioral health services, support the role of peers as providers, and encourage consumers to
actively participate in the planning and evaluation of MHSA funded services. Staff from the OCE support the
following activities designed to educate the community to raise awareness of the stigma that can accompany
mental illness.
1) The OCE facilitates Wellness Recovery Action Plan (WRAP) groups by providing certified leaders and
conducting classes throughout the County. Staff employ the evidence-based WRAP system in enhancing
the efforts of consumers to promote and advocate for their own wellness.
2) The Committee for Social Inclusion is an ongoing alliance of committee members that work together to
promote social inclusion of persons who receive behavioral health services. The Committee is project
based, and projects are designed to increase participation of consumers and family members in the
planning, implementation, and delivery of services. Current efforts are supporting the integration of
mental health and alcohol and other er drug services within the Behavioral Health Services Division. In
addition, OCE staff assist and support consumers and family members in participating in the various
planning committees and sub-committees, Mental Health Commission meetings, community forums, and
other opportunities to participate in planning processes.
3) Through the Take Action for Mental Health and Know the Signs initiatives California Mental Health
Services Authority (CalMHSA) provides technical assistance to encourage the County’s integration of
available statewide resources on stigma and discrimination reduction and suicide prevention. CCH
contracts with CalMHSA to link county level stigma and discrimination reduction efforts with statewide
social marketing programs. This linkage expands the County’s capacity via language specific materials,
social media, and subject matter consultation with regional and state experts to reach diverse
underserved communities.
The allocation for the Stigma and Discrimination Reduction category is below:
Program County/Contract Region Served MHSA Funds
Allocated for FY 23-24
OCE County Operated Countywide $248,577
CalMHSA MOU Countywide $78,000
Total …....................................................$326,577
56
SUICIDE PREVENTION
There are three plan elements that support the County’s efforts to reduce the number of suicides in Contra Costa
County: 1) augmenting the Contra Costa Crisis Center, and 2) supporting a suicide prevention committee.
Additional funds are allocated to dedicate staff trained in suicide prevention to provide countywide trainings,
education, and consultation for a host of entities such as schools, social service providers, criminal justice and
first responder community-based organizations to know the signs of persons at risk of suicide, assess lethality
and respond appropriately.
1) The Contra Costa Crisis Center provides services to prevent suicides by operating a certified 24-hour
suicide prevention hotline. The hotline connects with people when they are most vulnerable and at risk
for suicide, enhances safety, and builds a bridge to community resources. Staff conduct a lethality
assessment on each call, provide support and intervention for the person in crisis, and make follow-up
calls (with the caller’s consent) to persons who are at medium to high risk of suicide. MHSA funds enable
additional paid and volunteer staff capacity, most particularly in the hotline’s trained multi-lingual, multi-
cultural response.
2) The Contra Costa Crisis Center also operates a PES Follow Up Program, designed to target patients with
suicidal ideation/recent attempts who are being released from PES. The program aims to increase
linkages and reduce service gaps by offering immediate 24/7 support from counselors who are specially
trained in providing crisis and suicide intervention and assessment. The Crisis Center is accredited by the
American Associate of Suicidology (AAS) and provides local response for the National Suicide Prevention
Lifeline (NSPL) as well as the 211 Information and Referral hotline.
3) A multi-disciplinary, multi-agency Suicide Prevention Committee has been established, and has published
a draft countywide Suicide Prevention Strategic Plan located here. A final draft of the plan is slated to be
published in calendar year 2023. This ongoing committee oversees the implementation of the Plan by
addressing the strategies outlined in the Plan. These strategies include i) creating a countywide system of
suicide prevention, ii) increasing interagency coordination and collaboration, iii) implementing education
and training opportunities to prevent suicide, iv) implementing evidence-based practices to prevent
suicide, and v) evaluating the effectiveness of the County’s suicide prevention efforts. In 2021, a
subcommittee was convened to address Youth Suicide Prevention. In the light of the pandemic, school-
based providers and people living and working with youth have expressed great concern about their
mental health during these challenging times. The group meets in the late afternoon to encourage
participation of students and young people.
The allocation for the Suicide Prevention category is summarized below:
Plan Element Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
Contra Costa Crisis Center Countywide 25,000 $413,652
RFP New Funding Countywide 250,000
Library Initiative 150,000
County Supported Countywide N/A Included in PEI
administrative cost
Total ................................ 25,000…………………………………$813,652
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PEI ADMINISTRATIVE SUPPORT
Staff time has been allocated by the County to provide administrative support and evaluation of programs and
plan elements that are funded by MHSA.
The allocation for PEI Administration is summarized below:
Plan Element Region Served Yearly Funds Allocated
Administrative and Evaluation Support Countywide $578,508
Total………………………………………$578,508
PREVENTION AND EARLY INTERVENTION (PEI) SUMMARY FOR FY 2023 -2 4
Outreach for Increasing Recognition of Early Signs of Mental Illness $1,688,224
Prevention $2,210,562
Early Intervention $3,550,789
Access and Linkage to Treatment $700,295
Improving Timely Access to Mental Health Services for Underserved Populations $1,899,393
Stigma and Discrimination Reduction $326,577
Suicide Prevention $813,652
Administrative, Evaluation Support $578,508
Total ......................................... $11,768,000
)
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Innovation
Innovation is the component of the Three-Year Program and Expenditure Plan that funds new or
different patterns of service that contribute to informing the behavioral health system of care as to
best or promising practices that may be subsequently added or incorporated into the system.
Innovative projects for CCBHS are developed by an ongoing community program planning process
that is described in the CPPP chapter of this report.
Innovation Regulations went into effect October 2015. While Innovation projects have always been
time-limited, the Innovation Regulations have placed a five-year time limit on Innovation projects.
As before, innovative projects accomplish one or more of the following objectives:
• Increase access to underserved groups
• Increase the quality of services, to include better outcomes
• Promote interagency collaboration
• Increase access to services.
The MHSA Advisory Council and Innovation Sub-Committee are the driving stakeholder bodies
behind this work. These groups have contributed to the development of two new Innovation
projects in the past year: Psychiatric Advanced Directives (PADs) and Supporting Equity Through
Grants for Community-Defined Practices (both described below).
New Innovation Projects
Psychiatric Advanced Directives (PADs). PADs is a Multi-County Collaborative Innovation Project
approved by the Mental Health Systems Oversight and Accountability Commission (MHSOAC).
Psychiatric Advanced Directives are used to support treatment decisions for people who are
experiencing a mental health crisis. The project will offer standardized training on the usage and
benefits of PADs, development of a peer-created standardized PAD template, provide a training
toolkit (in 9 languages) and implement a customized cloud-based technology platform to access
and utilize PADs. Unlike an electronic health record, the technology will not be used to store HIPAA
protected data. The technology will be developed with peers and stakeholders, rather than for
them. This project was approved in 2022, and a complete PADs Annual Report can be found here.
59
Supporting Equity Through Grants for Community Defined Practices. The newest Innovation
project, approved by the MHSOAC in March, 2023, addresses the problem of equitable access to
behavioral health supports for underserved and unserved communities including Asian
American/Pacific Islander (AAPI), Latino/a/x, Black/African American, LGBTQ and others. Through
a competitive RFP process, community organizations may apply for grants that support
community-defined practices and other forms of outreach, engagement and treatment not offered
within the existing Contra Costa County Behavioral Health System of Care.
In addition, two 5-year projects will reach their Innovation time limit in fall 2023 and will be
absorbed into the larger system of care:
• Room to Overcome, Achieve and Recover (ROAR), formerly known as Center for Recovery and
Empowerment (CORE). An evidenced-based day treatment program for youth (13-18) with
co-occurring substance use and mental health disorders.
• Cognitive Behavioral Social Skills Training (CBSST). The project is designed to enhance the
quality of life for the those residing in enhanced board & care homes by incorporating
meaningful activity and skills into their daily routines and increasing overall functional
improvement.
Links to Innovation annual reports and project proposals can be found here.
The allocation for Innovation projects is summarized below:
Project County/
Contract
Region Served Number to be
Served Yearly
MHSA Funds Allocated for
FY 23-24
Room to Overcome,
Achieve and Recover
(ROAR)
County
Operated
West 80 658,412
Cognitive Behavioral
Social Skills Training
(CBSST)
County
Operated
Countywide 240
454,716
Psychiatric Advanced
Directives (PADs)
Concepts
Forward
Consulting
Countywide NA 494,646
Supporting Equity
Through Grants for
County
Operated
Countywide 500 1,907,750
60
Community Defined
Practices
Administrative
Support/Contract
Providers
County Countywide Innovation
Support
502,476
Total 820 $4,018,000
61
Workforce Education and Training
Workforce Education and Training (WET) is the component of the Three-Year Plan that provides
education and training, workforce activities, to include career pathway development, and financial
incentive programs for current and prospective CCBHS employees, contractor agency staff, and
clients/consumer/peers and family members who are paid or volunteer their time to support the
public behavioral health effort. The purpose of this component is to develop and maintain a diverse
behavioral health workforce capable of providing client/consumer/peer and family-driven services
that are compassionate, culturally and linguistically responsive, and promote wellness, recovery and
resilience across healthcare systems and community-based settings.
CCBHS’s WET Plan was developed and first approved in May 2009, with subsequent yearly updates.
The following represents funds and activities allocated in the categories of 1) Workforce Staffing
Support, 2) Training and Technical Assistance, 3) Mental Health Career Pathway Programs, 4)
Residency and Internship Programs, and 5) Financial Incentive Programs.
Workforce Staffing Support
1) Workforce Education and Training Coordination. County staff are designated to develop and
coordinate all aspects of this component. This includes conducting a workforce needs
assessment, coordinating education and training activities, acting as an educational and
training resource by participating in the WET Greater Bay Area Regional Partnership and state
level workforce activities, providing staff support to County sponsored ongoing and ad-hoc
workforce workgroups, developing and managing the budget for this component, applying for
and maintaining the County’s mental health professional shortage designations, applying for
workforce grants and requests for proposals, coordination for intern placements throughout
the County, and managing contracts with various training providers and community based
organizations who implement the various workforce education and training activities.
2) Supporting Family Members. A cadre of volunteers are recruited, trained and supervised for
the purpose of supporting family members of persons experiencing mental health challenges.
Critical to successful treatment is the need for service providers to partner with family
members and loved ones of individuals experiencing mental health and wellness challenges.
Family members of clients/consumers/peers should be provided with assistance to enable
them to become powerful natural supports in the recovery of their loved ones. Stakeholders
have voiced the need to provide families and loved ones with education and training,
emotional support, and assistance with navigating the behavioral health system. CCBHS
contracts with National Alliance on Mental Illness Contra Costa (NAMI CC) to recruit, train and
62
develop family members and loved ones with lived experience to act as subject matter experts
in a volunteer capacity to educate and support other family members in understanding and
best navigating and participating in the system of care.
3) Senior Peer Counseling Program. The Senior Peer Counseling Program within the CCBHS Older
Adult Program recruits, trains and supports volunteer senior peer counselors to reach out to
older adults at risk of developing mental health challenges by providing home visits and group
support. Two clinical specialists support the efforts aimed at reaching Latina/o and Asian
American seniors. The volunteers receive extensive training and consultation support.
The MHSA funding for Workforce Staffing Support is summarized below:
Program/Plan Element County/ Contract Region Served MHSA Funds Allocated for FY
23-24
WET Coordination County Operated Countywide 250,152
Supporting Families NAMI CC Countywide 675,305
Senior Peer Counseling County Operated Countywide 144,512
Total $1,0069,969
Training and Technical Assistance
1) Staff Training. Various individual and group staff trainings will be funded that support the
values of the MHSA. As a part of the MHSA community program planning process, CCBHS
workforce surveys, CCBHS’s Training Advisory Workgroup and Reducing Health Disparities
Workgroup, stakeholders identified training needs prioritized for MHSA funding in the Three-
Year Plan. Training is offered by various vendors primarily to CCBHS staff, CCBHS CBO staff, and
when possible other Contra Costa Health staff and community partners. Training topics may
include, but are not limited to: Mental Health First Aid (MHFA), Crisis Intervention Training
(CIT), Culturally and Linguistically Appropriate Services (CLAS), Suicide Assessment, Law and
Ethics, Health Insurance Portability and Accountability Act (HIPAA) Trans and Gender Expansive
Communities, 5150 Training, Wellness Recovery Action Plan (WRAP) Co-Facilitation, Peer
Training, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Family Based Therapy,
Trauma Informed Care, Clinical Supervision, Integrated Substance Abuse, Cultural Humility
Training, Diversity, Equity and Inclusion, and other training. Other expanded training efforts are
directly related to California Advancing and Innovating Medi-Cal (CalAIM) implementation to
support training for both CCBHS and CBO staff.
CCBHS is also participating in the California Mental Health Services Authority (CalMHSA)
Behavioral Health Workforce Programs aimed at addressing workforce staffing shortages and
workforce retention strategies. Areas CCBHS is to participate in are the following; 1) Temporary
Clinical Staffing/Permanent Staff Recruitment Program to support temporary and permanent
63
in-person staffing for behavioral health needs, specifically for hard-to-fill/retain positions; 2)
Training and Certification Courses to provide virtual training and certification for
staff/contracted CBOs on topics such as substance use, mental health, law and ethics, 5150,
and care coordination; and 3) Medi-Cal Peer Support Specialists Offerings to provide support
for peers wishing to become Medi-Cal Certified Peer Support Specialists and ensure that the
SPIRIT program can become a designated and official training provider for Medi-Cal Certified
Peer Support Specialists.
2) NAMI Basics/ Faith Net/ Family to Family (De Familia a Familia)/ Conversations with Local Law
Enforcement. NAMI CC will offer these evidence-based NAMI educational training programs on
a countywide basis to family members, care givers of individuals experiencing mental health
challenges, faith leaders/ communities, and local law enforcement. These training programs
and classes are designed to support and increase knowledge of mental health issues, navigation
of systems, coping skills, and connectivity with community resources that are responsive and
understanding of the challenges and impact of mental illness. NAMI CC shall offer NAMI Basics
and Family to Family/ De Familia a Familia in Spanish and Chinese languages. NAMI CC shall
also offer Conversations with Local Law Enforcement. This shall allow for conversations
between local law enforcement and consumers/families through CCBHS’s Crisis Intervention
Training (CIT) as well as other conversations in partnership with local law enforcement agencies
throughout the County to enhance learning and dialogue between all groups in response to
community concerns and mental health supports. The desired goal is to enhance information
sharing and relationships between law enforcement and those affected by mental health.
The MHSA funding allocation for Training and Technical Support is summarized below:
Plan Element County/ Contract Region
Served
MHSA Funds Allocated
for FY 23-24
Staff Training Various vendors Countywide 615,203
NAMI Basics/ Faith Net/ Family
to Family/ De Familia a Familia/
Conversations with Local Law
Enforcement
NAMI Contra Costa
Countywide
77,142
Total $692,345
Mental Health Career Pathway Program
1) Service Provider Individualized Recovery Intensive Training (SPIRIT). SPIRIT is a college
accredited recovery oriented, peer led classroom and experiential-based program for
individuals with lived behavioral health experience as a client/consumer or a family member of
a client/consumer. This classroom and internship experience leads to a certification for
individuals who successfully complete the program and is accepted as the minimum
64
qualifications necessary for employment within CCBHS in the classification of Community
Support Worker. Participants learn peer provider skills, group facilitation, Wellness Recovery
Action Plan (WRAP) development, wellness self-management strategies and other skills needed
to gain employment in peer provider and family partner positions in both County operated and
community-based organizations. The Office for Consumer Empowerment (OCE) offers this
training annually and supplements the class with a monthly peer support group for those
individuals who are employed by the County in various peer and family partner roles. The
SPIRIT Program also provides support and assistance with placement and advancement for
SPIRIT graduates consistent with their career aspirations.
The MHSA funding allocation for the Mental Health Career Pathway Program is summarized in the
following:
Program County/ Contract Region
Served
Number to be
Trained Yearly
MHSA Funds Allocated for
FY 23-24
SPIRIT OCE County Staff
Contra Costa College
Countywide
50
520,336
25,000
Total 50
$545,336
Residency and Internship Programs
Internships. CCBHS supports internship programs which place graduate level students in various
County operated and community-based organizations. Emphasis is put on the recruitment of
individuals who can meet the linguistical and cultural need of clients/consumers and/or the family
member experience, and individuals who can reduce the disparity of race/ethnicity identification of
staff with that of the population served. CCBHS provides funding to enable approximately 50
graduate level students to participate in paid internships in both County-operated and contracted
community-based agencies that lead to licensure as a Marriage and Family Therapist (MFT), Clinical
Social Worker (LCSW), Professional Clinical Counselor and Clinical Psychologist.
The MHSA funding allocation for Internship Programs is summarized below:
Program County/ Contract Region
Served
Number to
be Trained
MHSA Funds Allocated
for FY 23-24
Graduate
Level Internships
County Operated Countywide 237,350
Graduate Level
Internships
Contract Agencies Countywide 500,000
Total TBD $737,350
65
Financial Incentive Programs
Loan Repayment Program. For the Three-Year Plan CCBHS is continuing its County funded Loan
Repayment Program and contracting with CalMHSA to deliver payment. This program assists in
addressing diversity equity and inclusion and critical staff shortages, such as language need, and
hard-to-fill, hard-to-retain positions with a primary focus on filling psychiatric and nurse practitioner
shortages within CCBHS.
CCBHS has partnered with CalMHSA to administer the Workforce Education and Training Greater Bay
Area Regional Partnership Loan Repayment Program. This partnership is between the Bay Area
counties, the California Department of Health Care Information Access (HCAI), formerly Office of
Statewide Health Planning and Development (OSHPD), and CalMHSA to enhance CCBHS’s existing
Loan Repayment Program. No funding is allocated in this fiscal year, as CCBHS has provided its 33%
matching funds in previous years with the remaining 67% of funding provided through HCAI. This
loan repayment program is patterned after state level loan repayment programs but differing in
providing flexibility in the amount awarded to each individual, and the County selecting the
awardees based upon workforce needs. This program focuses, but is not limited to providers such as;
Registered Nurses, Psychologists, LCSWs, LMFTs, LPCCs, and peer providers prioritizing providers
with language and cultural capacity to fill needs both within CCBHS and contracted CBO partners.
Workforce Education and Training (WET) Component Budget Authorization for FY 2023-24:
Workforce Staffing Support 1,069,969
Training and Technical Assistance 692,345
Mental Health Career Pathways 545,336
Residency and Internship Program 737,350
Financial Incentive Programs 0 (already funded)
Total $3,045,000
66
Capital Facilities/Information Technology
The Capital Facilities/Information Technology component of the Mental Health Services Act enables
counties to utilize MHSA funds on a one-time basis for major infrastructure costs necessary to i)
implement MHSA services and supports, and ii) generally improve support to the County’s
community mental health service system.
For the Three-Year Plan Contra Costa has one Information Technology Project.
Information Technology
Electronic Mental Health Record System – Data Management. In 2017, Contra Costa adopted an
electronic behavioral health record system (EHR) called Epic (ccLink). This allowed clinical
documentation to become centralized and made accessible to all members of a consumer’s
treatment team, with shared decision-making functionality. The EHR system allows doctors to
submit their pharmacy orders electronically, permits sharing between psychiatrists and primary
care physicians to allow knowledge of existing health conditions and drug inter-operability and
allows consumers to access part of their medical record, make appointments, and electronically
communicate with their treatment providers. The EHR also has data management capability by
means of ongoing and ad hoc reports, which improve planning, analysis, communication and
decision making to improve the overall quality of services provided.
For the upcoming three-year period, CCBHS will set aside MHSA CFTN funds to support major
new initiatives as required by CalAIM healthcare reform. One major milestone beginning July1,
2023 involves two significant changes:
1. Sunsetting the current billing system (ShareCare) and using ccLink for claims to DHCS. A
major part of this change involves using healthcare standard CPT/HCPCS codes for
claiming/reimbursement purposes rather than local codes currently in use.
2. Epic will now be used for both clinical documentation and billing in a unified
system. This integration will significantly improve efficiencies and reporting capacity.
After going live with the new billing functionality there will be a period of auditing in ccLink to
ensure the correct coding is taking place, the claim cycle is tested and validated, and required
67
reporting is submitted correctly. Another part of the process is optimization of current and new
workflows and the user experience with the system.
BHS is currently engaged in prioritizing projects for the next year and beyond. For 2023 Q3/Q4
there are a number of IT projects, including plans to expand use of MyChart – the ccLink Patient
Portal; redesigning ccLink for CalAIM initiatives such as Enhanced Care Management (ECM), and
optimizing the appointment scheduling for BHS.
Capital Facilities
Capital Facilities Project. Funds have been set aside to support upcoming Capital Facilities projects
that may arise in the upcoming cycle. Pending the outcome of grant applications and the
availability of potential other funding, MHSA funds may be used as one of the funding sources to
support these efforts. Proposed capital facilities project ideas have been developed with
stakeholder participation and include building and construction of:
• Two 16-bed social rehabilitation facilities on the border between Central and East County
• A recovery center campus that would include various programs comprising a full continuum
of mental health and housing services in one location. The proposed site would be located in
West County.
Capital Facilities/ Information Technology (CFTN) Budget Authorization for
FY 2023-24:
Electronic Mental Health Data Management System and
Capital Facilities Projects
5,000,000
68
The Budget
Previous chapters provide detailed projected budgets for individual MHSA plan elements, projects,
programs, categories and components for FY 2023-24. The following table summarizes a budget
estimate of total MHSA spending authority by component.
CSS PEI INN WET CF/TN TOTAL
FY 23-24 81,905,000 11,768,000 4,018,000 3,045,000 5,000,000 105,736,000
Appendix E, entitled Funding Summaries, provides a FY 2020-21 through FY 2022-23 Three Year Mental
Health Services Act Expenditure Plan. This funding summary matches budget authority with projected
revenues and shows sufficient MHSA funds are available to fully fund all programs, projects and plan
elements for the duration of the three-year period. The following fund ledger depicts projected available
funding versus total budget authority for FY 22-23:
A. Estimated FY
2023-24
Available Funding
CSS PEI INN WET CF/TN Prudent
Reserve
TOTAL
1.Estimated unspent
funds from prior
fiscal years
39,161,750 12,005,758 9,913,924 1,122,231 7,579,248 69,782,911
2. Estimated new FY
23-24
funding
90,184,647 22,546,162 5,933,200 118,446,920
3. Transfers in FY 23-
24
(11,000,000) 2,000,000 5,000,000 4,000,000
4.Estimated
available funding for
FY 23-24
118,346,396 34,551,920 15,847,125 3,122,231 5,000,000 11,579,248 188,446,920
69
B. Budget Authority
for FY 23-24
81,905,000 11,768,000 4,018,000 3,045,000 5,000,000
105,736,000
C. Estimated FY 23-
24 Unspent Fund
Balance
36,441,397 22,783,920 11,829,125 77,231 11,579,248 82,710,920
B. Estimated
FY 2024-25
Available
Funding
CSS PEI INN WET CF/TN Prudent
Reserve
TOTAL
1.Estimated
unspent funds
from prior
fiscal years
36,441,397 22,783,920 11,829,125 77,231 11,579,248 82,710,920
2. Estimated
new FY 24-25
funding
60,553,166 15,138,291 3,983,761 79,675,218
3. Transfers in
FY 24-25
(8,500,000) 4,000,000 2,500,000 2,000,000
4.Estimated
available
funding for
FY 24-25
88,494,563 37,922,212 15,812,885 4,077,231 2,500,000 13,579,248 162,386,138
B. Budget
Authority for
FY 24-25
65,552,999 12,210,000 4,195,000 3,113,000 2,500,000 87,571,000
C. Estimated FY
24-25 Unspent
Fund Balance
22,941,564 25,712,212 11,617,885 964,231 13,579,248 74,815,140
C. Estimated
FY 2025-
26
Available
Funding
CSS PEI INN WET CF/TN Prudent
Reserve
TOTAL
70
1.Estimated
unspent funds
from prior
fiscal years
45,366,562 25,712,212 11,617,885 964,231 13,579,248 97,240,138
2. Estimated
new FY 25-26
funding
59,770,004 14,942,501 3,932,237 78,644,742
3. Transfers in
FY 25-26
(5,500,000) 3,000,000 2,500,000
4.Estimated
available
funding for
FY 25-26
77,211,568 40,654,713 15,550,123 3,964,231 2,500,000 13,579,248 153,459,882
B. Budget
Authority for
FY 25-26
64,455,000 12,669,000 3,876,000 3,185,000 2,500,000 86,685,001
C. Estimated
FY 25-26
Unspent Fund
Balance
12,756,568 27,985,713 11,674,123 779,231 13,579,248 66,774,880
Estimated Prudent Reserve for FY 23-24 11,579,248
Notes.
1. The Mental Health Services Act requires that 20% of the total of new funds received by the
County from the State MHSA Trust Fund be allocated for the PEI component. The balance
of new funding is for the CSS component. The exception to this funding percentage
mandate is for instances in which a County has Innovation (INN) projects; in which 5%
combined PEI & CSS funding will be utilized to fund INN. CCBHS has existing INN projects
and therefore the funding percentages are divided as follows; 76% CSS, 19% PEI, and 5%
INN. The estimated new funding for each fiscal year includes this distribution.
2. Estimated new funding year includes the sum of the distribution from the State MHSA Trust
Fund and interest earned from the County’s MHSA fund.
3. The County may set aside up to 20% annually of the average amount of funds allocated to
the County for the previous five years for the Workforce, Education and Training (WET)
component, Capital Facilities, Information Technology (CF/TN) component, and a prudent
reserve. For this period, the County has allocated an $11,000,000 transfer in FY 2023-24
71
4. The MHSA requires that counties set aside sufficient funds, entitled a Prudent Reserve, to
ensure that services do not have to be significantly reduced in years in which revenues are
below the average of previous years. The County’s prudent reserve balance through June
30, 2023, is $7,579,248, and includes interest earned. The County’s FY 23-24 Budget
reflects an increase to the Prudent Reserve, bringing it to $11,579,248. This amount is less
than the estimated maximum allowed of $13,188,000 as per formula stipulated in
Department of Health Care Services Information Notice No. 19-037
5. It is projected that the requested total budget authority for the Three-Year Plan period
enables the County to fully fund all proposed programs and plan elements while
maintaining sufficient funding reserves (prudent reserve plus unspent funds from previous
years) to offset any reduction in state MHSA Trust Fund distribution.
72
Evaluating the Plan
Contra Costa Behavioral Health Services is committed to evaluating the effective use of funds
provided by the Mental Health Services Act. Toward this end a comprehensive program and fiscal
review process has been implemented to a) improve the services and supports provided, b) more
efficiently support the County’s MHSA Three Year Program and Expenditure Plan, and c) ensure
compliance with statute, regulations and policies. During COVID 19, the process has been put on
hold for safety reasons, but has gradually resumed beginning in September 2022.
Typically, during each three-year period, the MHSA funded contract and county operated programs
undergo a program and fiscal review which entails the following: site visit, interviews and surveys
of individuals both delivering and receiving services, review of data, case files, program and
financial records, and performance history. Key areas of inquiry include:
• Delivering services according to the values of the Mental Health Services Act.
• Serving those who need the service.
• Providing services for which funding was allocated.
• Meeting the needs of the community and/or population.
• Serving the number of individuals that have been agreed upon.
• Achieving the outcomes that have been agreed upon.
• Assuring quality of care.
• Protecting confidential information.
• Providing sufficient and appropriate staff for the program.
• Having sufficient resources to deliver the services.
• Following generally accepted accounting principles.
• Maintaining documentation that supports agreed upon expenditures.
• Charging reasonable administrative costs.
• Maintaining required insurance policies.
• Communicating effectively with community partners.
Each program receives a written report that addresses each of the above areas. Promising
practices, opportunities for improvement, and/or areas of concern will be noted for sharing or
73
follow-up activity, as appropriate. The emphasis will be to establish a culture of continuous
improvement of service delivery, and quality feedback for future planning efforts.
In addition, a MHSA Financial Report is generated that depicts funds budgeted versus spent funds
for each program and plan element included in this plan. This enables ongoing fiscal accountability,
as well as provides information with which to engage in sound planning.
74
Acknowledgements
We acknowledge that this document is not a description of how Contra Costa Behavioral Health
Services has delivered on the promise provided by the Mental Health Services Act. It is, however, a
plan for how the County can continually improve upon delivering on the promise. We have had the
honor of meeting many people who have overcome tremendous obstacles on their journey to
recovery. They were quite open that the care they received literally saved their life. We also met
people who were quite open and honest regarding where we need to improve. For these
individuals, we thank you for sharing.
We would also like to acknowledge those Contra Costa stakeholders, both volunteer and
professional, who have devoted their time and energy over the years to actively and positively
improve the quality and quantity of care that has made such a difference in people’s lives. They
often have come from a place of frustration and anger with how they and their loved ones were
not afforded the care that could have avoided unnecessary pain and suffering. They have instead
chosen to model the kindness and care needed, while continually working as a team member to
seek and implement better and more effective treatment programs and practices. For these
individuals, we thank you, and feel privileged to be a part of your team.
A-1
Appendix A
Mental Health Service Maps
Mental Health Services Act funded programs and plan elements are only a portion of the total funding that supports public mental health services provided by Contra Costa County employees and staff employed by contractors. The backbone of the Contra Costa Behavioral Health Services system of care is its three county operated Children’s and three county operated Adult clinics that serve the Western, Central and Eastern regions of the county.
The following six service maps provide a visual picture, or architecture, of the
constellation of types of Contra Costa Mental Health’s programs, and thus enable the viewer to see the inclusion of MHSA funded services as part of the entire system of care.
Central County Adult Mental Health
Clinic
1420 Willow Pass Rd., Concord
Population Served: Adults & Older Adults, TAY
Services:
Assessments
Case Management
Psychiatric Services
Crisis Intervention
Housing Services
Benefits Assistance
Rapid Access
Suicide Prevention Pilot
Perinatal/Post-partum Depression Pilot
Individual Therapy
Therapy Groups
Primary Care (Willow Pass Wellness Center)
Countywide
Services
Bay Area Community Services
Nierika House
Crisis Residential Facility
1959 Solano Way, Concord
Nevin House
Transitional Residential Facility
3215/3221 Nevin Ave., Richmond
Conservatorship/Guardianship
Consumer Self-Help Center
Patients’ Rights Advocates
Contra Costa Crisis Center
Forensic Services
Assisted Outpatient Treatment
Hope House
Crisis Residential Facility
300 Ilene St., Martinez
Older Adult Services
Senior Peer Counseling Impact
ICM
Transition Services
Vocational Services
Augmented Board and
Care Homes
CC’s Adult Residential
Care Home
Concord
County Inpatient:
CCRMC – 4C
System of Care –
Regional Community
Based Organizations
Mental Health Systems
Central FSP
Concord
Provider
Network
Individual Providers
(90 Adult and
Children)
Prevention & Early
Intervention
Programs
Child Abuse
Prevention Council
Concord
Contra Costa
Interfaith Housing
Pleasant Hill
County Psychiatric
Emergency
Services
Acute Care
Psychiatric Hospitals
John Muir Behavioral
Health
Concord
Herrick Hospital
Berkeley
BHC Heritage Oaks
Sacramento
BHC Sierra Vista
Sacramento
St. Helena Hospital
St. Helena
St. Helena Hospital
Vallejo
Central County
Adult
Mental Health Services
First-Hope Program
PEI
Concord Hill
Concord
YWCA
Martinez
Consumer-Driven
Programs
RI International
Consumer-Run
Community Center
2975 Treat Blvd.,
Walnut Creek
Countywide Long-term
Care Providers
(IMDs/MHRCs)
California Psychiatric
Transitions
Canyon Manor
Idylwood
Convalescent
Telecare
Rainbow Community
Center
Counseling Program
Concord
Fred Finch
TAY FSP
Margarita’s Villa of Care
Concord
Modesto Residential
Modesto
Happy Home
Concord
Pleasant Hill Manor
Pleasant Hill
Woodhaven Home
Concord
Scenic View
Martinez
Center for Human
Development
Pleasant Hill
C.O.P.E. Family
Support Center
Concord
Jewish Family &
Community Services
of the East Bay
Walnut Creek
La Clinica de la Raza
Concord
Crestwood
MHRCs
George & Cynthia
Miller Wellness
Center
Martinez
Rainbow Community
Center
Concord
Putnam Clubhouse
Concord
Youth Homes TAY FSP
Revised 02-10-2020 MN
God’s Grace
Hayward
Williams Board and
Care
Vallejo
CA Dept. of State
Hospitals
Napa State Hospital
Metropolitan State
Hospital
Pathways to Wellness
(Service Countywide)
Crestwood Super B&Cs
The Bridge
Our House
Pathways
Blessed Care Home
Pittsburg
Johnson Care Home
Antioch
Menona Drive Care
Home
Antioch
Springhill Home
Pittsburg
Paraiso Home
Oakley
Oak Hills Residential
Facility
Pittsburg
Ducre’s Residential Care
Richmond
Family Courtyard
Richmond
Williams Board and
Care
Richmond
Yvonne’s Home Care
Richmond
NAMI
(Service Countywide)
Portia Bell Hume Behavioral
Health and Training Center
Medication Management
1470 Civic Court, Suite 1111,
Concord
A-2
Central County Children’s Mental
Health Clinic
2425 Bisso, Ste. 200
Concord, CA 94520
Population Served: Children and TAY
Services:
Psychiatric Services
Outpatient Services
Parent Partners
Parent Project
PIP Program
Wrap Around Services
Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Trauma Focused Cognitive Behavioral Therapy
Family Based Therapy for Eating Disorders
Countywide
Services
Children’s Specialty Programs
2425 Bisso Ln. #200
Concord
Population Served: Children & TAY
·Child & Family Mental Health Services
·Social Services Child Assessment Unit
·Spirit of Caring
·Katie A.
·Local and National Case Management
COFY
Multi-Systemic Therapy and Functional
Family Therapy
Consumer Self-Help Center
Patients’ Rights Advocates
County-Wide Assessment Team
2425 Bisso Ln. #235
Concord
Population Served: Children & TAY
First-Hope Program
PEI
Hospital & Residential Unit
2425 Bisso Ln. #280
Concord
Population Served: Children & TAY
·Hospital Liaison
·Emergency Foster Care
·TBS Services Coordination
Mental Health and Probation Services
202 Glacier Dr.
Martinez
Population Served: Children & TAY
·Juvenile Hall, Juvenile Assessment and
Consultation Services
·Orin Allen Youth Rehabilitation Facility
·Regional Probation Liaisons
Lincoln Child Center
In-Home Behavioral Services
Lincoln
Multi-Dimensional Family Therapy
Seneca
Mobile Response Team
Start FSP Seneca
TBS Providers
COFY
Seneca
Youth Homes
La Cheim
ASPIRAnet
Fred Finch Youth Center
Milhouse Children’s Services
St. Vincent’s School for Boys
Victor Community Support Services
School-Based
Program Unit
Unbundled Day
Treatment
La Cheim Nonpublic
School
Antioch and El
Sobrante, service
Countywide
Seneca Olivera
Nonpublic School
Concord
Outpatient School-wide
Mental Health Services
System of Care –
Community Based
Organizations
Youth Services
Bureau
Concord
Provider
Network
YWCA
Martinez
90 Individual
Providers
(Adults and Children)
Prevention & Early
Intervention
Programs
Center for Human
Development
Pleasant Hill
Child Abuse
Prevention Council
Concord
Contra Costa
Interfaith Housing
Pleasant Hill
C.O.P.E. Family
Support Center
Concord
La Clinica de la Raza
Concord
Vicente Martinez
High School
Martinez
County Psychiatric
Emergency Services
Contracted Psychiatric
Hospitals
John Muir Behavioral
Health
Concord
Herrick Hospital
Berkeley
BHC Heritage Oaks
Sacramento
BHC Sierra Vista
Sacramento
St. Helena Hospital
St. Helena
St. Helena Hospital
Vallejo
Central County
Children’s
Mental Health Services
Core
We Care
0-5
Basis
Mount Diablo High
School, Concord
COFY
Marchus School –
Elementary and
Middle (CCCOE)
Fred Finch
Elementary: Bel Air,
Shore Acres, Wren
Ave, Meadow Homes,
Ygnacio Valley
Middle: El Dorado,
Oak Grove, Valley
View
High: Mt. Diablo,
Ygnacio Valley,
Concord
Mt. Diablo Unified
School District
Elementary Schools:
Sunrise
High Schools: Mt.
Diablo, Olympic,
Alliance
Rainbow Community
Center
Concord
STAND!
Concord
George & Cynthia
Wellness Center
Martinez
Seneca Collaborative
At: Pleasant Hill
Middle School,
Riverside MS
(MDUSD)
STAND!
Concord
Contra Costa Crisis Center
Walnut Creek, Service Countywide
Rainbow Community
Center
Concord
MDUSD Fair Oaks
Wrap Clinic
Concord
Fred Finch CCTAY FSP
San Pablo, serves
West and Central
Vicente Martinez
High School
Serves East and
Central
Revised 02.10.2020 MN
Head Start
Jewish Family and
Community Services
of the East Bay
Walnut Creek
Fred Finch - Avalon
Dual-diagnoses residential treatment and
nonpublic school
NAMI
(Service Countywide)
La Cheim
Concord
Child-Parent
Psychotherapy
Family-Based Treatment
for Eating Disorder
Residential Services
Short-Term
Residential
Therapeutic Program
Treatment Foster
Care
Seneca
A-3
East County Adult Mental Health Clinics
2311 Loveridge Rd.
Pittsburg, CA 94565
Population Served: Adults & Older Adults, TAY
Services:
Assessments
Case Management
Psychiatric Services
Crisis Intervention
Housing Services
Benefits Assistance/Financial Counseling
Rapid Access
Money Management
Vocational Services
Individual Therapy
Therapy Groups
Primary Care (Pittsburg Health Center)
Countywide
Services
Bay Area Community Services
Nierika House
Crisis Residential Facility
1959 Solano Way, Concord
Nevin House
Transitional Residential Facility
3215/3221 Nevin Ave., Richmond
Conservatorship/Guardianship
Consumer Self-Help Center
Patients’ Rights Advocates
Contra Costa Crisis Center
Forensic Services
Assisted Outpatient Treatment
Hope House
Crisis Residential Facility
300 Ilene St., Martinez
Older Adult Services
Senior Peer Counseling Impact
ICM
Transition Services
Vocational Services
Augmented Board and
Care Homes
County Inpatient:
CCRMC – 4C
System of Care –
Regional Community
Based Organizations
Portia Bell Hume
Behavioral Health and
Training Center
Adult FSP
555 School St., Pittsburg
Youth Homes
TAY FSP
2213 Buchanan Rd.,
Antioch
Provider
Network
50 Individual
Providers
(Adults and Children)
Prevention & Early
Intervention Programs
Center for Human
Development
Bay Point
Contra Costa
Interfaith Housing
Pittsburg
La Clinica de la Raza
Pittsburg
County Psychiatric
Emergency
Services
Acute Care
Psychiatric
Hospitals
John Muir Behavioral
Health
Concord
Herrick Hospital
Berkeley
BHC Heritage Oaks
Sacramento
BHC Sierra Vista
Sacramento
St. Helena Hospital
St. Helena
St. Helena Hospital
Vallejo
East County
Adult
Mental Health Services
First-Hope Program
PEI
Amador Institute
Antioch
YWCA
Antioch
Consumer-Driven
Programs
Don Brown Shelter
West 4th St., Antioch
RI International
Consumer-Run
Community Center
3701 Lone Tree Way,
Antioch
Countywide Long-term
Care Providers
(IMDs/MHRCs)
California Psychiatric
Transitions
Canyon Manor
Idylwood
Convalescent
Telecare
George & Cynthia
Miller Wellness
Center
Martinez
Revised 02-10-20 MN
Crestwood
MHRCs
Jewish Family &
Children’s Services
Walnut Creek, service
Countywide
C.O.P.E. Family
Support Center
Concord, service
Countywide
Rainbow Community
Center
Concord, service
Countywide
Child Abuse
Prevention Council
Concord, service
Countywide
Psychotherapy Institute
Antioch
Pathways to Wellness
(Service Countywide)
CA Dept. of State
Hospitals
Napa State Hospital
Metropolitan State
Hospital
CC’s Adult Residential
Care Home
Concord
Concord Hill
Concord
Margarita’s Villa of Care
Concord
Modesto Residential
Modesto
Happy Home
Concord
Pleasant Hill Manor
Pleasant Hill
Woodhaven Home
Concord
Scenic View
Martinez
God’s Grace
Hayward
Williams Board and
Care
Vallejo
Crestwood Super B&Cs
The Bridge
Our House
Pathways
Blessed Care Home
Pittsburg
Johnson Care Home
Antioch
Menona Drive Care
Home
Antioch
Springhill Home
Pittsburg
Paraiso Home
Oakley
Oak Hills Residential
Facility
Pittsburg
Ducre’s Residential Care
Richmond
Family Courtyard
Richmond
Williams Board and
Care
Richmond
Yvonne’s Home Care
Richmond
NAMI
(Service Countywide)
Portia Bell Hume Behavioral
Health and Training Center
Medication Management
1470 Civic Court, Suite 1111,
Concord
A-4
Antioch Children’s Behavioral Health
2335 Country Hills Drive
Antioch, CA 94509
Population Served: Children and TAY
Services:
Head Start Program
Psychiatric Services
Outpatient Services
Parent Partners
Parent Project
Wrap Around Services
Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Trauma Focused Cognitive Behavioral Therapy
Family Based Therapy for Eating Disorders
NAMI/Basics
Countywide Services
Children’s Specialty Programs
2425 Bisso Ln. #200
Concord
Population Served: Children & TAY
·Child & Family Mental Health Services
·Social Services Child Assessment Unit
·Spirit of Caring
·Katie A.
·Local and National Case Management
COFY
(Multi-Systemic Therapy and Functional
Family Therapy)
Consumer Self-Help Center
(Patients’ Rights Advocates)
County-Wide Assessment Team
2425 Bisso Ln. #235
Concord
Population Served: Children & TAY
First-Hope Program
(PEI)
Hospital & Residential Unit
2425 Bisso Ln. #280
Concord
Population Served: Children & TAY
·Local and National Case Management
·Hospital Liaison
·TBS Services Coordination
Mental Health and Probation Services
202 Glacier Dr.
Martinez
Population Served: Children & TAY
·Juvenile Hall, Juvenile Assessment and
Consultation Services
·Orin Allen Youth Rehabilitation Facility
·Regional Probation Liaisons
Lincoln Child Center
(In-Home Behavioral Services)
Lincoln
(Multi-Dimensional Family Therapy)
Seneca
(Mobile Response Team)
Start FSP Seneca
TBS Providers
COFY
Seneca
Youth Homes
La Cheim
ASPIRAnet
Fred Finch Youth Center
Milhouse Children’s Services
St. Vincent’s School for Boys
Victor Community Support Services
School-Based Program
Unit
Outpatient Services
Seneca Center
At:Riverview Middle
School (Mount Diablo
Unified School District)
Outpatient School-wide
Mental Health Services
Lincoln
Pittsburg Unified School
District Elementary,
Middle, and High
Schools
System of Care –
Regional Community
Based Organizations
Community Health
for Asian Americans
Antioch
La Clinica
Oakley
Youth Homes TAY
FSP
Antioch
Provider Network
YWCA
Antioch
50 Individual
Providers
(Adults and Children)
Prevention & Early
Intervention Programs
Center for Human
Development
Bay Point
Contra Costa
Interfaith Housing
Pittsburg
La Clinica de la Raza
Pittsburg
People Who Care
Pittsburg
Rainbow Community
Center
Concord, service
Countywide
STAND!
Antioch
County Psychiatric
Emergency Services
Contracted Psychiatric
Hospitals
John Muir Behavioral
Health
Concord
Herrick Hospital
Berkeley
BHC Heritage Oaks
Sacramento
BHC Sierra Vista
Sacramento
St. Helena Hospital -
St. Helena
St. Helena Hospital -
Vallejo
East County
Children’s
Mental Health Services
CORE
Lynn Center
Mental Health
Enhanced Classroom(s)
TBD
Elementary Schools:
Foothill, Petite Academy
Middle Schools: Black
Diamond, Learning
Academy
Child Abuse
Prevention Council
Concord, service
Countywide
George & Cynthia
Wellness Center
Martinez
Child Therapy
Institute
Antioch
Center for
Psychotherapy
Antioch
Contra Costa Crisis Center
Walnut Creek, Service Countywide
Revised 02.10.2020 MN
Head Start
Jewish Family and Community Services of
the East Bay
Walnut Creek, service Countywide
Fred Finch - Avalon
Dual-diagnoses residential treatment and
nonpublic school
Amador Institute
Antioch
NAMI
(Service Countywide)
Residential Services
Short-Term
Residential
Therapeutic
Program
Child-Parent
Psychotherapy
Treatment Foster
Care
Seneca
Family-Based Treatment
for Eating Disorder
Foster Youth Mental Health
A Better Way, Seneca
Wraparound Services
Jewish Family and
Community Services
of the East Bay
Walnut Creek
A-5
West County Adult Mental Health
Clinics
13585 San Pablo, 2nd floor
San Pablo Ca 94601
Population Served: Adults & Older Adults, TAY
Services:
Assessments
Case Management
Psychiatric Services
Crisis Intervention
Housing Services
Benefits Assistance
Rapid Access
Individual Therapy
Therapy Groups
Countywide
Services
Operated by BACS
Nierika House
Crisis Residential Facility
1959 Solano Way, Concord
Nevin House
Transitional Residential Facility
3215/3221 Nevin Ave., Richmond
Conservatorship/Guardianship
Consumer Self-Help Center
Patients’ Rights Advocates
Contra Costa Crisis Center
Forensic Services
AB109; AOT; Competency
Restoration; MHET; MCRT;
Diversion
Hope House
Crisis Residential Facility
300 Ilene St., Martinez
Older Adult Services
Senior Peer Counseling Impact
ICM
Transition Services
Vocational Services
Augmented Board and
Care Homes
County Inpatient:
CCRMC – 4C
System of Care –
Regional Community
Based Organizations
Familias Unidas
Adult FSP
205 39th Street,
Richmond
Provider
Network
40 Individual
Providers
(Adults and Children)
Prevention & Early
Intervention Programs
Asian Family
Resource Center
Richmond
Building Blocks for
Kids
Richmond
Jewish Family and
Community Services
of the East Bay
Walnut Creek,
service Countywide
County Psychiatric
Emergency
Services
Acute Care
Psychiatric Hospitals
John Muir Behavioral
Health
Concord
Herrick Hospital
Berkeley
BHC Heritage Oaks
Sacramento
BHC Sierra Vista
Sacramento
St. Helena Hospital
St. Helena
St. Helena Hospital
Vallejo
West County
Adult
Mental Health Services
First-Hope Program
FEP PEI
Consumer-Driven
Programs
RI International
Consumer-Run
Community Center
2101 Vale Rd.
San Pablo
Countywide Long-
term Care Providers
(IMDs/MHRCs)
California Psychiatric
Transitions
Canyon Manor
Idylwood Convalescent
Telecare
Portia Bell Hume
Center
West County Adult
FSP and Outpatient
Richmond
Fred Finch
TAY FSP
2523 El Portal Dr.,
San Pablo
Native American
Health Center
Richmond
The Latina Center
Richmond
Lao Family
Community
Development
San Pablo
RYSE
TAY
Richmond
George & Cynthia
Miller Wellness
Center
Martinez
Lifelong Medical Care
Richmond
Revised 07-17-2020 MN
Crestwood
MHRCs Rainbow Community
Center
Concord, service
Countywide
C.O.P.E. Family
Support Center
Concord, service
Countywide
Child Abuse
Prevention Council
Concord, service
Countywide
CA Dept. of State Hospitals
Napa State Hospital
Metropolitan State
Hospital
Pathways to
Wellness
(Service Countywide)
CC’s Adult Residential
Care Home
Concord
Concord Hill
Concord
Margarita’s Villa of Care
Concord
Modesto Residential
Modesto
Happy Home
Concord
Pleasant Hill Manor
Pleasant Hill
Woodhaven Home
Concord
Scenic View
Martinez
God’s Grace
Hayward
Williams Board and
Care
Vallejo
Crestwood Super B&Cs
The Bridge
Our House
Pathways
Blessed Care Home
Pittsburg
Johnson Care Home
Antioch
Menona Drive Care
Home
Antioch
Springhill Home
Pittsburg
Paraiso Home
Oakley
Oak Hills Residential
Facility
Pittsburg
Ducre’s Residential Care
Richmond
Family Courtyard
Richmond
Williams Board and
Care
Richmond
Yvonne’s Home Care
Richmond
NAMI
(Service Countywide)
Operated by Portia Bell Hume
Phoenix Center
Medication Management
1470 Civic Court, Suite 1111 in
Concord
Crestwood
The Bridge Board & Care
Our House Board & Care
Crestwood Pathways
Transitional Residential
A-6
West County Children’s Mental Health Clinic
303 41st Street
Richmond, CA
Population Served: Children and TAY
Services:
Psychiatric Services
Outpatient Services
Parent Partners
Wrap Around Services
Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Trauma Focused Cognitive Behavioral Therapy
NAMI Basics
Countywide Services
Children’s Specialty Programs
2425 Bisso Ln. #235
Concord
Population Served: Children & TAY
·Child & Family Mental Health Services
·Social Services Child Assessment Unit
·Spirit of Caring
·Katie A.
·Local and National Case Management
COFY
(Multi-Systemic Therapy and Functional
Family Therapy)
Consumer Self-Help Center
(Patients’ Rights Advocates)
County-Wide Assessment Team
2425 Bisso Ln. #235
Concord
Population Served: Children & TAY
First-Hope Program
(PEI)
Hospital & Residential Unit
2425 Bisso Ln. #280
Concord
Population Served: Children & TAY
·Local and National Case Management
·Hospital Liaison
·TBS Services Coordination
Mental Health and Probation Services
202 Glacier Dr.
Martinez
Population Served: Children & TAY
·Juvenile Hall, Juvenile Assessment and
Consultation Services
·Orin Allen Youth Rehabilitation Facility
·Regional Probation Liaisons
Lincoln Child Center
(In-Home Behavioral Services)
Lincoln
(Multi-Dimensional Family Therapy)
Seneca
(Mobile Response Team)
STAND!
(Respite & Mentoring)
Start FSP Seneca
TBS Providers
COFY
Seneca
Youth Homes
La Cheim
ASPIRAnet
Fred Finch Youth Center
Milhouse Children’s Services
St. Vincent’s School for Boys
Victor Community Support Services
School-Based
Program Unit
Unbundled Day Treatment
La Cheim
At: La Ceim School
El Sobrante (NPS)
Seneca
At: Catalyst
(WCCUSD)
Outpatient School-wide
Mental Health Services at
WCCUSD Schools
Bay Area Community
Resources (BACR)
Elementary Schools: Grant,
Harbor Way, Lincoln,
Nystrom, Peres, Martin
Luther King, Stege,
Washington, Transitional
Learning
Middle Schools: Crespi,
Pinole, Portola, Hercules
High Schools: El Cerrito,
Richmond, Pinole Valley,
Hercules
Community Health for
Asian American
Elementary Schools:
Lincoln, Nystrom
Middle Schools: Helms,
LoVonya DeJean
High Schools: El Cerrito,
Kennedy, Richmond
Seneca
Elementary Schools:
Highland, Sheldon, Tara
Hills
Middle Schools: Pinole,
Transitional Learning
Center (WCCUSD)
Y Team
Elementary School:
Nystrom
Middle School: Crespi,
Helms, Portola, LoVonya
DeJean
High Schools: De Anza, El
Cerrito, Kennedy,
Richmond
System of Care –
Regional Community
Based Organizations
Alternative Family
Services
Richmond
BACR
Richmond
Community Health
for Asian Americans
Richmond
WCCUSD
Wraparound Clinic
WCCUSD
Early Childhood
Mental Health
Richmond
Familias Unidas
Richmond
Fred Finch (TAY FSP)
Richmond
La Cheim
Richmond
Youth Services
Bureau
Richmond
Provider Network
Asian Community
Mental Health
Richmond
40 Individual Providers
(Adults and Children)
Prevention & Early
Intervention Programs
Building Blocks for
Kids
Richmond
The James
Morehouse Project
El Cerrito
The Latina Center
Richmond
Native American
Health Center
Richmond
RYSE
Richmond
STAND!
Richmond
County Psychiatric
Emergency Services
Contracted Psychiatric
Hospitals
John Muir Behavioral
Health
Concord
Herrick Hospital
Berkeley
BHC Heritage Oaks
Sacramento
BHC Sierra Vista
Sacramento
St. Helena Hospital -
St. Helena
St. Helena Hospital -
Vallejo
West County
Children’s
Mental Health Services
George & Cynthia
Wellness Center
Martinez
Early Childhood Mental Health Program
Richmond
Contra Costa Crisis Center
Walnut Creek, service Countywide
Child Therapy
Institute
El Cerrito
Revised 01.30.2020 MN
C.O.P.E. Family
Support Center
Concord, service
Countywide
Child Abuse
Prevention Council
Concord, service
Countywide
Rainbow Community
Center
Concord, service
Countywide
Head Start
Fred Finch - Avalon
Dual-diagnoses residential treatment and
nonpublic school
NAMI
(Service Countywide)
The Jewish Family
and Community
Services of the East
Bay
Walnut Creek
Residential Services
Short-Term
Residential
Therapeutic
Program
Treatment Foster
Care
Seneca
Child-Parent
Psychotherapy
Family-Based Treatment
for Eating Disorder
Carrie McCluer &
Associates
Crocket
Berkeley Youth
Alternatives
Berkeley
A-7
B-1
APPENDIX B – PROGRAM PROFILES
CSS
Central County Adult Mental Health Clinic (Contra Costa Health) ................................................................................ B-4
Central County Children’s Mental Health Clinic (Contra Costa Health) ......................................................................... B-5
Crestwood Behavioral Health, Inc. .............................................................................................................................. B-6
Divine’s Home............................................................................................................................................................. B-7
East County Adult Mental Health Clinic (Contra Costa Health) ..................................................................................... B-8
East County Children’s Mental Health Clinic (Contra Costa Health).............................................................................. B-9
EMBRACE Mental Health .......................................................................................................................................... B-10
Everwell Health Systems, LLC .................................................................................................................................... B-12
Familias Unidas (Formerly Desarrollo Familiar, Inc.) .................................................................................................. B-13
Forensic Mental Health (Contra Costa Health) .......................................................................................................... B-15
Fred Finch Youth Center ........................................................................................................................................... B-17
Lincoln ...................................................................................................................................................................... B-19
PH Senior Care, LLC (Pleasant Hill Manor) ................................................................................................................. B-21
Mental Health Connections (Formerly Putnam Clubhouse) ....................................................................................... B-22
Mental Health Services Act Housing Services (Contra Costa Health, Housing, And Homeless Services – H3) .............. B-24
Mental Health Systems, Inc. – Assisted Outpatient Treatment (AOT) ........................................................................ B-25
Mental Health Systems, Inc. - Central FSP - CSS ......................................................................................................... B-26
Modesto Residential Living Center, LLC. .................................................................................................................... B-28
Oak Hills Residential Facility ...................................................................................................................................... B-29
Older Adult Mental Health (Contra Costa Behavioral Health Services) ....................................................................... B-30
Portia Bell Hume Behavioral Health And Training Center (Hume Center) ................................................................... B-31
Primary Care Clinic Behavioral Health Support (Contra Costa Health) ........................................................................ B-34
Psynergy Programs, Inc ............................................................................................................................................. B-34
Seneca Family Of Agencies ........................................................................................................................................ B-35
B-2
SHELTER, Inc. ............................................................................................................................................................ B-37
Telecare Corporation ................................................................................................................................................ B-39
United Family Care, LLC (Family Courtyard) ............................................................................................................... B-41
West County Adult Mental Health Clinic (Contra Costa Health) ................................................................................. B-42
West County Children’s Mental Health Clinic (Contra Costa Behavioral Health Services) ........................................... B-43
Williams Board And Care........................................................................................................................................... B-44
Woodhaven .............................................................................................................................................................. B-45
Youth Homes, Inc. ..................................................................................................................................................... B-46
PEI
Asian Family Resource Center (AFRC) ........................................................................................................................ B-48
Building Blocks For Kids (BBK) (Fiscal Sponsor Tides) ................................................................................................. B-50
CENTER FOR HUMAN DEVELOPMENT (CHD) ............................................................................................................. B-53
Child Abuse Prevention Council (CAPC) ..................................................................................................................... B-56
Contra Costa Crisis Center ......................................................................................................................................... B-58
Counseling Options Parent Education (C.O.P.E.) Family Support Center .................................................................... B-61
First Five Contra Costa .............................................................................................................................................. B-63
First HOPE (Contra Costa Health) .............................................................................................................................. B-65
HOPE SOLUTIONS (Formerly Contra Costa Interfaith Housing) .................................................................................. B-67
James Morehouse Project (JMP) (Fiscal Sponsor Bay Area Community Resources) .................................................... B-70
Jewish Family & Community Services East Bay (Jfcs) ................................................................................................. B-72
Juvenile Justice System – Supporting Youth (Contra Costa Health) ............................................................................ B-75
La Clinica De La Raza ................................................................................................................................................. B-77
Lao Family Community Development (LFCD) ............................................................................................................. B-79
The Latina Center ...................................................................................................................................................... B-81
Lifelong Medical Care................................................................................................................................................ B-83
Native American Health Center (Nahc) ...................................................................................................................... B-85
Office For Consumer Empowerment (Oce) (Contra Costa Health) ............................................................................. B-87
B-3
People Who Care (Pwc) Children Association ............................................................................................................ B-89
Putman Clubhouse .................................................................................................................................................... B-91
Rainbow Community Center ..................................................................................................................................... B-94
Ryse Center .............................................................................................................................................................. B-96
Stand! For Families Free Of Violence ......................................................................................................................... B-99
Vicente Martinez High School - Martinez Unified School District ............................................................................. B-101
We Care Services For Children ................................................................................................................................ B-103
WET
Familias Unidas (Formerly Desarrollo Familiar, Inc.) ................................................................................................ B-106
Hope Solutions (Formerly Contra Costa Interfaith Housing)..................................................................................... B-107
James Morehouse Project (JMP) At El Cerrito High (Fiscal Sponsor Of Bay Area Community Resources) .................. B-108
Lincoln .................................................................................................................................................................... B-109
National Alliance On Mental Illness Contra Costa (NAMI CC) ................................................................................... B-110
Office For Consumer Empowerment (OCE) (Contra Costa Behavioral Health Services) ............................................ B-113
Older Adult Mental Health (Contra Costa Behavioral Health Services) ..................................................................... B-114
Seneca Family Of Agencies ...................................................................................................................................... B-115
B-4
CSS
CENTRAL COUNTY ADULT MENTAL HEALTH CLINIC (CONTRA COSTA HEALTH )
1420 Willow Pass Road, Suite 200, Concord, CA 94520, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Terry Ahad, Mental Health Program Manager, (925) 646-5480, Terry.Ahad@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other
Drugs and Homeless Program into a single system of care. The Central Adult Mental Health Clinic operates within
Contra Costa Mental Health’s Adult System of Care, and provides assessments, case management, therapy, groups,
psychiatric services, crisis intervention, peer support, housing services, and benefits assistance. Within the Adult
Mental Health Clinic are the following MHSA funded programs and plan elements:
PLAN ELEMENT: ADULT FULL -SERVICE PARTNERSHIP SUPPORT - CSS
Contra Costa Mental Health has dedicated clinical staff at each of the three adult mental health clinics to provide
support, coordination and rapid access for full-service partners to health and mental health clinic services as needed
and appropriate. Rapid Access Clinicians offer drop-in screening and intake appointments to clients who have been
discharged from the County Hospital or Psychiatric Emergency Services but who are not open to the county mental
health system of care. Rapid Access Clinicians will then refer clients to appropriate services and, when possible,
follow-up with clients to ensure a linkage to services was made. If a client meets eligibility criteria for Full-Service
Partnership services, the Rapid Access Clinician will seek approval to refer the client to Full-Service Partnership
services. Clinic management acts as the gatekeepers for the Full-Service Partnership programs, authorizing referrals
and discharges as well as providing clinical oversight to the regional Full-Service Partnership programs. Full-Service
Partnership Liaisons provide support to the Full-Service Partnership programs by assisting the programs with
referrals and discharges, offering clinical expertise, and helping the programs to navigate the County systems of
care.
PLAN ELEMENT: CLINIC SUPPORT - CSS
General Systems Development strategies are programs or strategies that improve the larger mental health system of
care. These programs and strategies expand and enhance the existing service structure to 1) assist consumers in
obtaining benefits they are entitled to, educate consumers on how to maximize use of those benefits and manage
resources, and 2) provide transportation support for consumers and families.
a. Clinic Target Population: Adults aged 18 years and older, who live in Central County, are diagnosed with a serious
mental illness and are uninsured or receive Medi-Cal benefits.
b. Number Served: For FY 21-22: Approximately 2,653 Individuals.
B-5
CENTRAL COUNTY CHILDREN’S MENTAL HEALTH CLINIC (CONTRA COSTA HEALTH )
2425 Bisso Lane, Suite 200, Concord, CA 94520, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Betsy Hanna, PsyD, Mental Health Program Manager, (925) 521-5767, Betsy.Hanna@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health and Alcohol &
Other Drugs into a single system of care. The Central Children’s Mental Health Clinic operates within Contra Costa
Behavioral Health’s Children’s System of Care, and provides psychiatric and outpatient services, family partners, and
Wraparound services. Within the Children’s Mental Health Clinic are the following MHSA funded plan elements:
PLAN ELEMENT: CLINIC SUPPORT - CSS
General Systems Development strategies are programs or strategies that improve the larger mental health system of
care. These programs and strategies expand and enhance the existing service structure to assist consumers in the
following areas:
• Family Partners and Wraparound Facilitation. The family partners assist families with advocacy, transportation
assistance, navigation of the service system, and offer support in the home, community, and county service
sites. Family partners support families with children of all ages who are receiving services in the children. Family
partners are located in each of the regional clinics for children and adult services, and often participate on
wraparound teams following the evidence-based model.
• A Clinical Specialist in each regional clinic who provides technical assistance and oversight of evidence -based
practices in the clinic.
• Support for full-service partners.
a. Target Population: Children aged 17 years and younger, who live in Central County, are diagnosed with a serious
emotional disturbance or serious mental illness and are uninsured or receive Medi-Cal benefits.
b. Number Served: For FY 21-22: Approximately 994 Individuals.
B-6
C RESTWOOD BEHAVIORAL HEALTH, INC.
Contact Information: 550 Patterson Boulevard, Pleasant Hill, CA 94523, https://crestwoodbehavioralhealth.com/
Point of Contact: Travis Curran, Campus Administrator for Pleasant Hill Campus,
(925) 938-8050, tcurran@cbhi.net
GENERAL DESCRIPTION OF THE ORGANIZATION
The mission at Crestwood Healing Center is to partner with Contra Costa County clients, employees, families,
business associates, and the broader community in serving individuals affected by mental health issues. Together,
they enhance quality of life, social interaction, community involvement and empowerment of mental health clients
toward the goal of creating a fulfilling life. Clients are assisted and encouraged to develop life skills, participate in
community-based activities, repair or enhance primary relationships, and enjoy leisure activities. A supportive,
compassionate, and inclusive program increases motivation and commitment.
PROGRAM: THE PATHWAY PROGRAM (MENTAL HEALTH HOUSING SERVICES – CSS
The Pathway Program provides psychosocial rehabilitation for 16 clients who have had little, if any, previous mental
health treatment. The program provides intensive skills training to promote independent living. Many clients
complete their high school requirements, enroll in college or are participating in competitive employment by the
end of treatment.
a. Scope of Services:
• Case management
• Mental health services
• Medication management
• Crisis intervention
• Adult residential
b. Target Population: Adults aged 18 years and older, who live in Central County, are diagnosed with a serious mental
illness and are uninsured or receive Medi-Cal benefits.
c. Payment Limit: FY 22-23 $1,321,908
d. Number served: For FY 20–21: Capacity of 64 beds at The Bridge in Pleasant Hill. Capacity of 30 beds at Our House in
Vallejo.
E. Outcomes: To be determined.
B-7
DIVINE’S HOME
2430 Bancroft Lane, San Pablo, CA 94806
Point of Contact: Maria Riformo, (510) 222-4109, HHailey194@aol.com
GENERAL DESCRIPTION OF THE ORGANIZATION
The County contracts with Divine’s Home, a licensed board and care operator, to provide additional staff care to
enable those with serious mental illness to avoid institutionalization and enable them to live in the community.
PROGRAM: AUGMENTED BOARD AND CARES – MHSA HOUSING SERVICES - CSS
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents.
b. Target Population: Adults aged 60 years and older, who live in Western Contra Costa County, are diagnosed with a
serious mental illness and are uninsured or receive Medi-Cal benefits.
c. Number served: For FY 21-22: Capacity of 6 beds.
B-8
EAST COUNTY ADULT MENTAL HEALTH CLINIC (CONTRA COSTA HEALTH )
2311 Loveridge Road, Pittsburg, CA 94565, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Beverly Fuhrman, Program Manager, (925) 431-2621, Beverly.Fuhrman@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
East County Adult Mental Health Services operates within Contra Costa Mental Health’s Adult System of Care.
Services are provided within a Care Team model. Each Care Team is comprised of a core team of psychiatrists,
therapists, and community support workers. Additional services may be provided by nurses, family support worker,
and a substance abuse counselor. The initial assessment, Co-Visit, is provided jointly by a psychiatrist and a therapist
where both mental health and medication needs are addressed at this initial visit. Other services include crisis
intervention, individual/group therapy, case management, housing services, benefits assistance, vocational services,
and linkage to community-based programs and agencies.
PLAN ELEMENT: ADULT FULL -SERVICE PARTNERSHIP SUPPORT - CSS
Contra Costa Mental Health has dedicated clinicians at each of the three adult mental health clinics to provide
support, coordination and rapid access for full-service partners to health and mental health clinic services as needed
and appropriate. Rapid Access Clinicians offer drop-in screening and intake appointments to clients who have been
discharged from the County Hospital or Psychiatric Emergency Services but who are not open to the county mental
health system of care. Rapid Access Clinicians will then refer clients to appropriate services and, when possible,
follow-up with clients to ensure a linkage to services was made. If a client meets eligibility criteria for Full-Service
Partnership services, the Rapid Access Clinician will seek approval to refer the client to Full-Service Partnership
services. Clinic management act as the gatekeepers for the Full-Service Partnership programs, authorizing referrals
and discharges as well as providing clinical oversight to the regional Full-Service Partnership programs. Full-Service
Partnership Liaisons provide support to the Full-Service Partnership programs by assisting the programs with
referrals and discharges, offering clinical expertise, and helping the programs to navigate the County systems of
care.
PLAN E LEMENT: CLINIC SUPPORT - CSS
General Systems Development strategies are programs or strategies that improve the larger mental health system of
care. These programs and strategies expand and enhance the existing service structure to assist consumers in 1)
obtaining benefits they are entitled to, educate consumers on how to maximize use of those benefits and manage
resources, and 2) provide transportation support for consumers and families.
a. Clinic Target Population: Adults aged 18 years and older, who live in East County, are diagnosed with a serious
mental illness and are uninsured or receive Medi-Cal benefits.
b. Number Served: For FY 21-22 Approximately 2,713 Individuals.
B-9
EAST COUNTY CHILDREN’S MENTAL HEALTH CLINIC (CONTRA COSTA HEALTH )
2335 Country Hills Drive, Antioch, CA 94509, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Christine Madruga, Program Manager, (925) 608-8736, Christine.Madruga@CCHealth.org
GENERAL DESCRIPTION OF THE OR GANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other
Drugs and Homeless Program into a single system of care. The East Children’s Mental Health Clinic operates within
Contra Costa Behavioral Health’s Children’s System of Care, and provides psychiatric and outpatient services, family
partners, and wraparound services. Within the Children’s Behavioral Health Clinic are the following MHSA funded
plan elements:
PLAN ELEMENT: CLINIC SUPPORT - CSS
General Systems Development strategies are programs or strategies that improve the larger mental health system of
care. These programs and strategies expand and enhance the existing service structure to assist consumers in the
following areas:
• Family Partners and Wraparound Facilitation. The family partners assist families with advocacy, transportation
assistance, navigation of the service system, and offer support in the home, community, and county service
sites. Family partners support families with children of all ages who are receiving services in the clinic. Family
partners are located in each of the regional clinics for children and adult services, and often participate on
wraparound teams following the evidence-based model.
• A Clinical Specialist/EBP Team Leader in each regional clinic who provides technical assistance, clinical
consultation, and oversight of evidence-based practices in the clinic.
• Support for full-service partnership programs.
a. Target Population: Children and youth aged 5 through 22 years, who live in East County, are diagnosed with a
serious emotional disturbance or serious mental illness and are uninsured or receive Medi-Cal benefits.
b. Number Served: For FY 21-22: Approximately 1035 Individuals.
B-10
EMBRACE MENTAL HEALTH
3478 Buskirk Avenue, Suite 260, Pleasant Hill CA 94523, www.embrace.org
Point of Contact: David Bergesen, (925) 943-1794, d.bergesen@embrace-mh.org and
Gabriel Eriksson (925) 943-1794, g.eriksson@embrace-mh.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Embrace Mental Health is a multi-disciplinary provider of mental health services. Embrace’s mission is to work with
youth whose high-intensity behaviors place them at risk of hospitalization or residential treatment. Their mental
health clinicians work collaboratively with caregivers, educators, and social service professionals to help exasperated
families restore empathic relationships and maintain placement for their children.
PROGRAM: MULTISYSTEMIC THERAPY (MST) – FULL -SERVICE PARTNERSHIP (FSP) - CSS
Multisystemic Therapy (MST) is an Evidence Based Program ecological model designed to work in home with family
and caregivers. MST addresses complex clinical, behavioral, social, and educational problems experienced by the
youth. Clients are referred by the Juvenile Probation Mental Health Liaisons, Probation Officers, and Regional Clinic
Program Managers. The MST clinician primarily works with parents and caregivers to identify family goals as well as
to target behaviors that put the adolescent into contact with Juvenile Probation. This intensive intervention model
includes multiple sessions per week over a period of up to six months.
a. Scope of Services: Services include but are not limited to outreach and engagement, case management, outpatient
mental health services, crisis intervention, collateral services, flexible funds. Embrace MST staff must be available to
consumer on a 24/7 basis.
b. Target Population: Children who have a serious emotional disturbance or serious mental illness; and have been
identified as a juvenile offender or are at risk of involvement with Probation due to delinquent behavior. Services
are county-wide.
c. Payment Limit: FY 23-24 $1,056,614
d. Number served: In FY 21-22 Embrace FSP served 29 individuals.
e. Outcomes:
• Reduction in incidence of psychiatric crisis
Decrease in Juvenile Assessment and Consultation Services (JACS)
Table 1. Pre- and post-enrollment utilization rates for 29 Embrace FSP participants enrolled in the FSP program during FY
21-22
No. pre- No. post- Rate pre- Rate post- %change
enrollment enrollment enrollment enrollment
PES episodes 25 6 0.091 0.045 -50.6%
Inpatient episodes 1 0 0.004 0.00 -100.0%
B-11
Inpatient days 4 0 0.014 0.000 -100.0%
JACS Bookings 11 2 0.040 0.015 -62.6%
B-12
EVERWELL HEALTH SYSTEMS, LLC
Contact Information: Administrative Offices 310 James Way, Ste. 280, Pismo Beach, CA 93449
Point of Contact: Dr. Chris Zubiate, czubiate@everwellhealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Everwell operates modern therapeutic treatment communities that bring lasting recovery in a changing healthcare
environment. Their residential behavioral health services provide care to adults diagnosed with serious mental
illness (SMI) who are stepping down from acute and sub-acute care settings and transitioning back to the
community. Services are provided in an adult residential facility (ARF) or residential care facility for the elderly
(RCFE), as Everwell operates multiple locations that utilize the Healing Enclave Model. There are varying phases of
on-site supportive services, depending on the client’s level of need. Services are provided on-site by a multi-
disciplinary team and may include:
• Behavioral health treatment services
• Medication management
• Crisis intervention
• Care management
• Individual and group treatment
• Independent living skill development
•
f. Target Population: CCBHS clients who are diagnosed with an SMI and stepping down from an acute treatment
facility to a community setting.
g. 23-24 Budget: MHSA Portion: $1,256,899 (increased to 18 beds in 23-24)
h. Number served in 21-22: 3 beds.
i. Successful Outcomes:
• Participants demonstrate improved health and functioning and progress to the least restrictive level of
care possible.
• Health condition(s) are well-controlled with medications and/or lifestyle supports.
• Participants discharge to supported or independent living.
B-13
FAMILIAS UNIDAS (FORMERLY DESARROLLO FAMILIAR, INC.)
205 39th Street, Richmond, CA 94805, http://www.familias-unidas.org/
Point of Contact: Lorena Huerta, Executive Director, (510) 412–5930, LHuerta@Familias-Unidas.org.
GENERAL DESCRIPTION OF THE ORGANIZATION
Familias Unidas exists to improve wellness and self-sufficiency in Latino and other communities. The agency
accomplishes this by delivering quality mental health counseling, service advocacy, and information/referral
services. Familias Unidas programs include: mental health, education and prevention, and information/referrals.
PROGRAM: FAMILIAS UNIDAS – FULL -SERVICE PARTNERSHIP - CSS
Familias Unidas provides a comprehensive range of services and supports in Contra Costa County to adults with
serious emotional disturbance/serious mental illness who are homeless or at serious risk of homelessness. Services
are based in West Contra Costa County.
a. Scope of Services:
• Services are provided using an integrated team approach, based on a modified Assertive Community Treatment
(ACT) model of care. Services include:
• Outreach and engagement
• Case management
• Outpatient Mental Health Services, including services for individuals with co-occurring mental health & alcohol
and other drug problems.
• Crisis Intervention
• Collateral services
• Medication support (may be provided by County Physician)
• Housing support
• Flexible funds
• Contractor must be available to the consumer on a 24/7 basis.
b. Target Population: Adults in West County, who are diagnosed with a serious mental illness, are homeless or at
imminent risk of homelessness, are at or below 300% of the federally defined poverty level and are uninsured or
receive Medi-Cal benefits.
c. Payment Limit: FY 23-24 $297,404
d. Number served: For FY 21-22: 20 Individuals.
e. Outcomes: For FY 21-22:
• Program participants will experience a net reduction in their Psychiatric Emergency Services utilization rate of at
least 40% when the annual utilization rate for the clients’ most recent 12 months of service, or total number of
months the client has been enrolled for less than 12 months, is compared to the pre-enrollment rate.*
• Program participants will experience a net reduction in their inpatient utilization rate of at least 60% when the
annual utilization rate for the clients’ most recent 12 months of service, or total number of months if a client has
been enrolled for less than 12 months, is compared to the pre-enrollment rate.*
• 75% of FSP participants placed into housing will receive housing support to maintain housing stability or be
progressively placed into more independent living environments, as appropriate.
• 75% of FSP participants will rank Familias Unidas FSP services with a score of 4 or higher in the Client Satisfacti on
Questionnaire (CSQ-8), twice annually, or upon client discharge from the program.
• Less than 25% of active Familias Unidas FSPs will be arrested, or incarcerated post-enrollment measured at the
end of the fiscal year.
• Collect baseline data utilizing an engagement in meaningful activity/quality of life assessment tool (tool to be
determined).
• Reduction in incidence of psychiatric crisis
B-14
• Reduction of the incidence of restriction
Table 1. Pre-and post-enrollment utilization rates for 20 Familias Unidas (Desarrollo Familiar, Inc.) FSP Participants
enrolled in the FSP program during FY 21-22
No. pre- No. post- Rate pre- Rate post- % change
Enrollment enrollment enrollment enrollment
PES episodes 22 0 0.094 0.000 -100.0%
Inpatient episodes 6 0 0.026 0.000 -100.0%
Inpatient days 41 0 0.175 0.000 -100.0%
DET 7 4 0.030 0.018 -39.2%
B-15
FORENSIC MENTAL HEALTH (CONTRA COSTA HEALTH )
1430 Willow Pass Road, Suite 100, Concord CA 94520
Point of Contact: Natalie Dimidjian, Program Manager, (925) 313-9554, Natalie.Dimidjian@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other
Drugs and Homeless Program into a single system of care. The Forensic Services team operates within Contra Costa
Mental Health’s Adult System of Care, and works closely with Adult Probation, the courts, and local police
departments.
PROGRAM: FORENSIC SERVICES - CSS
The Forensics Services team is a multidisciplinary team comprised of mental health clinical specialists, registered
nurses and community support workers. The purpose of the team is to engage and offer voluntary services to
participants who are seriously and persistently mentally ill and are involved in the criminal justice system. Forensic
Services hosts office hours at the three regional probation offices to enhance the opportunity for screening and
service participation. The co-located model allows for increased collaboration among the participants, service
providers, and Deputy Probation Officers.
The Forensic MHCS, CSWs, and nurses coordinate to offer Case Management services, individual therapy, and
evidence-based group therapies (CBSST, Seeking Safety and WRAP). WRAP services are also provided on an
individual basis.
In addition, monthly Case Coordination meetings are held for each probation department (east, west, and central)
with the Probation Officers, Forensic MH staff, and other community providers. These meetings are used to discuss
and coordinate services for individual probationers that are facing challenges in engaging and utilizing services.
The forensic staff participates in continuation of care by initiating contacts with probationers while in custody.
These contacts are both pre-release and during probation violations. In addition, the Forensic CSW and clinicians
provides WRAP & CBSST groups in MDF. The Forensic MHCS located at east county probation has begun
coordination of, and providing, services for the TAY population in conjunction with re-entry services.
AOT: The Forensic Mental Health Team (FMHT) manages and provides an Assistant Outpatient Treatment Program,
aka Laura Law AB 1421. The FMHT works in conjunction with Mental Health Systems (MHS) to provide contracted
services. All requests for potential AOT services come through the FMHT.
The FMHT is responsible to determine if the requestors meet the requirements as stated in the Welfare and
Institution code and if the person for whom the request is being made meets the 9 criteria for eligible AOT services.
The FMHT also provides linkage to other services for individuals that do not meet all the criteria for AOT.
The Forensic Team expanded its mobile crisis response capacity from fielding a mobile Mental Health Evaluation
Team (MHET) to fielding a full
Mobile Crisis Response Team to respond to adult consumers experiencing mental health crises in the community.
Mental health clinicians and community support workers will work closely with the County’s Psychiatric Emergency
Services and law enforcement, if necessary, to respond to residents in crises who would be better served in their
B-16
respective communities. MHSA funds will be utilized to supplement funding that enables this team to respond seven
days a week with expanded hours of operation and the addition of two positions.
a. Scope of Services: Authorized in Fiscal Year 2011-12 four clinical specialists were funded by MHSA to join Forensics
Services Team. This team works very closely with the criminal justice system to assess referrals for serious mental
illness, provide rapid access to a treatment plan, and work as a team to provide the appropriate mental health,
substance abuse and housing services needed.
b. Target Population: Individuals who are seriously and persistently mentally ill who are on probation and at risk of re-
offending and incarceration.
c. MHSA-Funded Staff: 4.0 Full-time equivalent
D. Number Served: For FY 21-22: 412
B-17
FRED FINCH YOUTH CENTER
2523 El Portal Drive, Suite 201, San Pablo, CA 94806, https://www.fredfinch.org/
Point of Contact: Julie Kinloch, Program Director, (510) 439–3130 Ext. 6107, juliekinloch@fredfinch.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Fred Finch seeks to provide innovative, effective, caring mental health and social services to children, young adults,
and their families that allow them to build on their strengths, overcome challenges, and live healthy and productive
lives. Fred Finch serves children, adolescents, young adults, and families facing complex life challenges. Many have
experienced trauma and abuse; live at or below the poverty line; have been institutionalized or incarcerated; have a
family member that has been involved in the criminal justice system; have a history of substance abuse; or have
experienced discrimination or stigma.
PROGRAM: CONTRA COSTA TRANSITION AGE YOUTH FULL -SERVICE PARTNERSHIP - CSS
Fred Finch is the lead agency that collaborates with the Contra Costa Youth Continuum of Services, The Latina
Center and Contra Costa Mental Health to provide a Full-Service Partnership program for Transition Age Youth in
West and Central Contra Costa County.
a. Scope of Services: Services will be provided using an integrated team approach, based on a modified Assertive
Community Treatment (ACT) model of care and the Individual Placement and Support (IPS) model designed to
support our TAY with gaining and maintaining competitive employment. The team includes a Personal Service
Coordinator working in concert with a multi-disciplinary team of staff, including a Peer Mentor and Family Partner,
an Employment Specialist, a Psychiatric Nurse Practitioner, staff with various clinical specialties, including co-
occurring substance disorder and bi-lingual capacity. Services include:
• Outreach and engagement
• Case management
• Outpatient Mental Health Services, including services for individuals with co-occurring mental health & alcohol
and other drug problems.
• Crisis Intervention
• Collateral
• Medication support (may be provided by County Physician)
• Housing support
• Flexible funds
• Referrals to Money Management services as needed.
• Supported Employment Services
• Available to consumer on 24/7 basis
a. Target Population: Young adults with serious mental illness or serious emotional disturbance. These young adults
exhibit key risk factors of homelessness, limited English proficiency, co-occurring substance abuse, exposure to
trauma, repeated school failure, multiple foster-care or family-caregiver placements, and experience with the
juvenile justice system and/or Psychiatric Emergency Services. Fred Finch serves Central and West County.
b. Payment Limit: FY 23-24 $1,643,231
c. Number served: For FY 21-22:33
d. Outcomes: For FY 20/21:
• Reduction in incidence of psychiatric hospitalizations
• Reduction in detention bookings
B-18
Table 1. Pre- and post-enrollment utilization rates for 33 Fred Finch FSP participants enrolled in the FSP program
during FY 21-22
No. pre- No. post- Rate pre- Rate post- % change
enrollment enrollment enrollment enrollment
PES episodes 27 11 0.082 0.030 -63.4%
Inpatient episodes 13 7 0.039 0.019 -51.3%
Inpatient days 126 154 0.382 0.418 +9.42%
DET Bookings 2 2 0.006 0.005 -16.7%
B-19
LINCOLN
1266 14th Street, Oakland CA 94607, http://lincolnfamilies.org/
Point of Contact: Allison Staulcup Becwar, LCSW President & CEO, (510) 867-0944, allisonbecwar@lincolnfamilies.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Lincoln was founded in 1883 as the region's first volunteer-run, non-sectarian, and fully integrated orphanage. As
times and community needs evolved, Lincoln's commitment to vulnerable children remained strong. In 1951, Lincoln
began serving abused, neglected and emotionally challenged children. Today, as a highly respected provider of
youth and family services, Lincoln has a continuum of programs to serve children and families impacted by poverty
and trauma throughout Alameda and Contra Costa Counties. Their therapeutic school and community-based
services include early intervention to intensive programming and focus on family strengthening, educational
achievement and youth positive outlook.
PROGRAM: MULTI -DIMENSIONAL FAMILY THERAPY (MDFT) – FSP - CSS
Multidimensional Family Therapy (MDFT), an evidence-based practice, is a comprehensive and multi-systemic
family-based outpatient program for adolescents with co-occurring substance use and mental health issues who
may be at high risk for continued substance abuse and other challenging behaviors, such as emotional dysregulation,
defiance and delinquency. Working with the youth and their families, MDFT helps youth develop more effective
coping and problem-solving skills for better decision making, and helps the family improve interpersonal functioning
as a protective factor against substance abuse and related problems. Services are delivered over 5 to 7 months,
with weekly or twice-weekly, face-to-face contact, either in the home, the community or in the clinic.
a. Scope of Services:
• Services include but are not limited to:
• Outreach and engagement
• Case management
• Outpatient Mental Health Services
• Crisis Intervention
• Collateral Services
• Group Rehab
• Flexible funds
• Contractor must be available to consumer on 24/7 basis.
b. Target Population: Children in West, Central and East County experiencing co-occurring serious mental health and
substance abuse challenges. Youth and their families can be served by this program.
c. Payment Limit: FY 23-24 $ $1,069,956
d. Number Served: For FY 21-22: 39
e. Outcomes: For FY 21-22:
• Reduction in delinquency or maintained positive functioning in community involvement.
• Increase in detention bookings.
B-20
Table 1. Pre- and post-enrollment utilization rates for 39 Lincoln Child Center participants enrolled in the FSP program
during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
enrollment enrollment enrollment enrollment
PES episodes 3 0 0.009 0.010 -100.0%
Inpatient episodes 0 0 0.000 0.000 -0%
Inpatient days 0 0 0.000 0.000 -0%
JACS Bookings 10 12 0.031 0.047 +51.6%
B-21
PH SENIOR CARE, LLC (PLEASANT HILL MANOR)
40 Boyd Road, Pleasant Hill CA, 94523
Point of Contact: Evelyn Mendez-Choy, (925) 937-5348, emendez@northstarsl.com
GENERAL DESCRIPTION OF THE ORGANIZATION
The County contracts with Pleasant Hill Manor, a licensed board and care operator, to provide additional staff care
to enable those with serious mental illness to avoid institutionalization and enable them to live in the community.
PROGRAM: AUGMENTED BOARD AND CARES – MHSA HOUSING SERVICES - CSS
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents
b. Target Population: Adults aged 60 years and older, who live in Western, Central, and Eastern Contra Costa County,
are diagnosed with a serious mental illness and are uninsured or receive Medi-Cal benefits.
C. Number served: For FY 21-22: Capacity of 37 beds.
B-22
MENTAL HEALTH CONNECTIONS (FORMERLY PUTNAM CLUBHOUSE)
3711 Lone Tree Way, Antioch, CA 94509 (East County)
2975 Treat Boulevard C-8, Concord, CA 94518 (Central County)
2101 Vale Road #300, San Pablo, CA 94806 (West County),
Point of Contact: Tamara Hunter, Executive Director, (925) 691-4276, tamara@mentalhealthconnectionsca.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Mental Health Connections (formerly Putnam Clubhouse) provides a safe, welcoming place, where participants
(called members), recovering from mental illness, build on personal strengths instead of focusing on illness.
Members work as colleagues with peers and a small staff to maintain recovery and prevent relapse through work
and work-mediated relationships. Members learn vocational and social skills while doing everything involved in
running programing.
PROGRAM: PEER CONNECTION CENTERS – CSS
Peer Connection Centers provide self-help/peer support groups, social/recreational activities, educational supports,
and linkages to community resources in the East, Central and West regions of Contra Costa County. Peer Connection
Centers refer any peer members seeking employment and/or school enrollment to Mental Health Connections
Clubhouse for vocational supports. They provide transportation, when possible, by Supporting Transportation and
Rides (STAR), for individuals participating in the Peer Connection Center programs. Assist CCBHS in supporting
Service Provider Individualized Recovery Intensive Training (SPIRIT) offered in partnership with Contra Costa
Community College and CCBHS’s Office for Consumer Empowerment (OCE). Provide SPIRIT students interested in
working within the local mental health service delivery system with learning opportunities in partnership with OCE.
Administer stipends to SPIRIT students in accordance with documentation provided by OCE and Contra Costa
Community College. Encourage Peer Connection Center participants to learn about SPIRIT and if possible, apply to
participate in SPIRIT as part of their recovery journey. Recovery is embodied in the vision and mission of The Contra
Costa Clubhouses, Inc. which provides a safe and welcoming place where participants (called members, not patients
or clients or consumers) build on personal strengths instead of focusing on illness.
a. Scope of Services:
• Peer and family support
• Personal recovery planning using the Peer Connection Coaching model
• Quarterly one-on-one coaching and meaningful outcome tracking
• Recovery-focused curriculum including: Wellness Recovery Action Plan (WRAP), evidence-based Illness
Management Recovery (IMR) groups, and wellness education focused on topics such as relationships,
boundaries, structure, mindfulness, nutrition, spirituality, physical health, and financial soundness.
• Community outreach and collaboration
• Care coordination - supporting citizens in obtaining/receiving medical, dental, mental health, addiction
medicine and other health/wellness services.
• Supportive employment program is done in partnership with the Clubhouses School and Work Supports
(SAWS) Unit including, but not limited to support filling out applications, writing resumes/cover letters,
preparing for interviews
• Healthy snacks and lunch during operating hours
• Transportation to/from the Peer Connection Centers and community activities relating to programming;
when possible to/from medical appointments, interviews, and school/work.
B-23
• Access to computers/phones for studying, seeking employment, working and engaging in virtual
appointments.
b. Target Population: Adult mental health participants in Contra Costa County. The Clubhouse services will be
delivered within each region of the county through Peer Connection Centers located in Antioch, Concord and San
Pablo.
c. Annual MHSA Payment Limit: FY 23-24 $1,100,039
d. Payment Limit: FY 21-22: $1,002,791
e. Number served: For FY 21-22: 97 participants. It should be noted that the target goal to be served is 200; however
due to COVID-19 and the contracting of services transitioning from RI International, Inc. to Mental Health
Connections, all three sites were not fully providing in-person services at the time Mental Health Connections took
over contracting of services. Due to this, there needed to be hiring to staff up the three locations. Services continued
to be offered through this transition, primarily in a virtual setting. As the sites were staffed up and re-opened; more
in-person services were provided.
f. Outcomes: For FY 21-22:
• Peer Connection Centers became fully operational throughout the year. The Antioch site opened November 1,
2021. The Concord site opened March 28, 2022, and the San Pablo site opened May 3, 2022. During this time all
sites operated virtually and transitioned to in-person once the shelter-in-place ended, and staff were hired.
• 100% of participants were welcomed/greeted with Putnam Peer Connection Center information.
• 100% of participants were invited to attend a Putnam Peer Connection Center orientation and become involved
and contribute to the Wellness Community.
• 90% of participants completed a Peer Connection Wellness Plan.
• Wellness Community Councils were established at each site with participant leadership roles, including
Community Mayor and Community Council Members.
• Weekly Wellness Community Council Meetings were held unless the Council agreed not to meet if it conflicted
with special programming.
• Regular Town Hall Meetings were held to make announcements, acknowledge participant achievements and
receive feedback regarding programming/services.
• Monthly activity/class calendars were created for each site with member input.
• Provided/facilitated weekly opportunities for psychoeducation, skill-building and social
engagement.
• Provided unique programming for young adults, older adults and LGBTQIA+ participants.
• Though participant goal was not met during the first contract year, the agency continues to do outreach and
presentations to community by attending Chamber of Commerce events and visiting shelters.
• Provided telephone or in-person outreach to 100% of members who had not attended in two
weeks.
• Average daily attendance per site started to be tracked in May 2022 once all sites were open. The average daily
attendance was as follows; Antioch (16), Concord (7); and San Pablo (12).
• The average number of hours attended per site was between 6 hours per day.
• Once all sites were opened, there was an average of 30 people per class.
• Of the 97 participants, it is estimated that:
a: 100% participated in a coach partnership.
b:100% of those who asked for this support obtained linkage connections.
c: 95% attended a workshop or wellness group
d: 100% received a meal.
e: About 12 rides per day were provided for all three sites, once open.
• A total of 53 Peer Connection Wellness Plans were created - Concord (14), San Pablo (5), and Antioch (34).
B-24
MENTAL HEALTH SERVICES ACT HOUSING SERVICES (CONTRA COSTA HEALTH, HOUSING, AND HOMELESS
SERVICES – H3)
2400 Bisso Lane, Suite D2, Concord, CA 94520, https://cchealth.org/h3/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division partners with the Health, Housing and Homeless Division to provide
permanent and temporary housing with supports for person experiencing a serious mental illness and who are
homeless or at risk of being homeless.
PROGRAM: HOMELESS PROGRAMS - TEMPORARY SHELTER BEDS - CSS
The County’s Health Housing and Homeless Services Division operate a number of temporary bed facilities in West
and Central County for transitional age youth and adults. CCBHS, maintains a Memorandum of Understanding with
the Health Housing and Homeless Services Division that provides additional funding to enable up to 64 individuals
with a serious mental illness per year to receive temporary emergency housing for up to four months.
a. Target Population: Individuals who are severely and persistently mentally ill or seriously emotionally disturbed; and
are homeless.
b. Total MHSA Portion of Budget: $2,110,379
c. Number Served: FY 21-22: 75 beds fully utilized for 365 days in the year.
PROGRAM: PERMANENT HOUSING - CSS
Having participated in a specially legislated MHSA Housing Program through the California Housing Finance Agency
the County, in collaboration with many community partners, the County completed a number of one-time
capitalization projects to create 50 permanent housing units for individuals with serious mental illness. These
individuals receive their mental health support from Contra Costa Behavioral Health contract and county service
providers. The sites include Villa Vasconcellos in Walnut Creek, Lillie Mae Jones Plaza in North Richmond, The
Virginia Street Apartments in Richmond, Robin Lane apartments in Concord, Ohlone Garden apartments in El
Cerrito, Third Avenue Apartments in Walnut Creek, Garden Park apartments in Concord, and scattered units
throughout the County operated by Hope Solutions (formerly Contra Costa Interfaith Housing).
a. Target Population: Individuals who are severely and persistently mentally ill or seriously emotionally disturbed
and are homeless or at risk of homelessness.
b. Total MHSA Portion of Budget: One Time Funding Allocated.
c. Number Served: FY 21-22 50 units.
PROGRAM: COORDINATION TEAM - CSS
The CCBHS Health Housing and Homeless Services Coordinator and staff work closely with County’s Homeless
Services Division staff to coordinate referrals and placements, facilitate linkages with other Contra Costa mental
health programs and services, and provide contract monitoring and quality control of 26 augmented board and
care providers to provide permanent supportive housing for chronically homeless disabled individuals.
a. Target Population: Individuals who are severely and persistently mentally ill or seriously emotionally disturbed and
are homeless or at risk of homelessness.
b. Total FTE: 9.0 FTE
c. Total MHSA Portion of Budget: $1,054,003
D. Number Served: FY 21-22: Approximately 700 individuals per year receive permanent or temporary supportive
housing by means of MHSA funded housing services.
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MENTAL HEALTH SYSTEMS, INC. – A SSISTED OUTPATIENT TREATMENT (AOT)
2280 Diamond Boulevard, #500, Concord, CA 94520, https://www.mhsinc.org/listing/contra-costa-action-team/
GENERAL DESCRIPTION OF THE ORGANIZATION
Mental Health Systems (MHS) provides mental health services and substance abuse treatment designed to improve
the lives of individuals, families and communities. MHS operates over 80 programs throughout central and southern
California and has recently contracted with Contra Costa Behavioral Health to provide Assisted Outpatient
Treatment/Assertive Community Treatment services to residents of Contra Costa County.
PROGRAM: MHS CONTRA COSTA ACTION TEAM - CSS
a. Mental Health Systems, Inc. (MHS) will provide Assisted Outpatient Treatment (AOT) services and subsequent
Assertive Community Treatment (ACT) Full-Service Partnership (FSP) services for up to 75 eligible adults in Contra
Costa County. Program services shall meet the requirements of AB 1421 (Laura’s Law) while respecting the choice,
autonomy and dignity of individuals struggling with the symptoms of serious mental illness (SMI) and/or co-
occurring substance abuse disorders. The program will be identified as the Contra Costa ACTion Team and the
Mental Health Services Act (MHSA) will fund services. The program will be inclusive of outreach, engagement and
support in the investigatory process of AOT determination and the subsequent provision of ACT services. MHS’ FSP
program model will incorporate an ACT Team whose multidisciplinary members will provide intensive community -
based services to adults with SMI and co-occurring substance abuse disorders, who a) establish an AOT court
settlement agreement, b) are court-ordered to receive these services, or c) meet the criteria and agree to voluntarily
accept services. Target Population: Adults diagnosed with serious mental illness and co-occurring substance abuse
disorders, who a) establish an AOT court settlement agreement, b) are court-ordered to receive these services, or c)
meet the criteria for FSP services and agree to voluntarily accept services.
b. Payment Limit: FY 23-24 $2,266,775
c. Number Served: The program served 115 clients during the FY 18-19, 84 clients during FY 19-20, 86 clients during FY
20-21, and 76 clients during FY 21-22.
d. Outcomes: For FY 21/22
• Reduction in PES admissions
• Reduction in detention bookings
Table 1. Pre-and post-enrollment utilization rates for 76 Mental Health Systems AOT/ACT/ FSP participants enrolled in
the FSP program during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
Enrollment enrollment enrollment enrollment
PES episodes 235 66 0.308 0.076 -75.3%
Inpatient episodes 39 16 0.051 0.018 -64.7%
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Inpatient days 514 282 0.675 0.323 -52.1%
DET Bookings 48 37 0.063 0.042 -33.3 %
MENTAL HEALTH SYSTEMS, INC. - CENTRAL FSP - CSS
The Adult Full-Service Partnership (FSP) joins the resources of Mental Health Systems, Inc. (MHS) and Costa County
Behavioral Health Services and utilizes a modified assertive community treatment model.
MHS’s FSP program includes collaborative services with the Contra Costa Adult Forensic Team to case manage
consumers who are on Contra Costa County Probation. The program serves adults who reside i n Contra Costa
County, who have been charged with non-violent felonies or misdemeanors, and who experience a serious mental
illness/serious emotional disturbance. Services use an integrated multi -disciplinary team approach, based on a
modified Assertive Community Treatment (ACT) model of care. Services include outreach and engagement, case
management, outpatient mental health services, including services for individuals with co-occurring mental health
and alcohol and other drug problems, crisis intervention, medication support, housing support, flexible funds,
vocational services, educational services, and recreational and social activities. MHS’s staff are available to
consumers on a 24/7 basis. Target Population: Adults in Central County who are diagnosed with a serious mental
illness, are at or below 300% of the federally defined poverty level and are uninsured or receive Medi-Cal benefits.
b. Payment Limit: FY 22-24 $ 1,114,343
c. Number Served: FY 21-22: 59 Individuals
d. Outcomes:
• Reduction in incidence of psychiatric hospitalizations
• Increase in detention bookings
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Table 1. Pre-and post-enrollment utilization rates for 59 Mental Health Systems FSP participants enrolled in the FSP
program during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
Enrollment enrollment enrollment enrollment
PES episodes 139 65 0.217 0.098 -54.8%
Inpatient episodes 28 15 0.044 0.023 -47.7%
Inpatient days 314 231 0.489 0.347 -29.0%
DET Bookings 20 35 0.031 0.038 +22.5 %
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MODESTO RESIDENTIAL LIVING CENTER, LLC.
1932 Evergreen Avenue, Modesto CA, 95350
Point of Contact: Dennis Monterosso, (209) 530-9300, info@modestoRLC.com
GENERAL DESCRIPTION OF THE ORGANIZATION
The County contracts with Modesto Residential, a licensed board and care operator, to provide additional staff care
to enable those with serious mental illness to avoid institutionalization and enable them to live in the community.
PROGRAM: AUGMENTED BOARD AND CARES – MHSA HOUSING SERVICES - CSS
The County contracts with Modesto Residential Living Center, a licensed board and care provider, to provide
additional staff care to enable those with serious mental illness to avoid institutionalization and enable them to live
in the community.
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents
b. Target Population: Adults aged 18 years to 59 years who lived in Contra Costa County, are diagnosed with a serious
mental illness and are uninsured or receive Medi-Cal benefits and accepted augmented board and care at Modesto
Residential Living Center.
C. Number served: For FY 21-22: Capacity of 12 beds.
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OAK HILLS RESIDENTIAL FACILITY
141 Green Meadow Circle, Pittsburg, CA 94565
Point of Contact: Rebecca Lapasa, (925) 709-8853, Rlapasa@yahoo.com
GENERAL DESCRIPTION OF THE ORGANIZATION:
The County contracts with Oak Hills, a licensed board and care operator, to provide additional staff care to enable
those with serious mental illness to avoid institutionalization and enable them to live in the community.
PROGRAM: AUGMENTED BOARD AND CARES – MHSA HOUSING SERVICES - CSS
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents
b. Target Population: Adults aged 18 years to 59 years who live in Western, Central, and Eastern Contra Costa County,
are diagnosed with a serious mental illness and are uninsured or receive Medi-Cal benefits.
Number Served: For FY 21-22: Capacity of 6 beds.
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OLDER ADULT MENTAL HEALTH (CONTRA COSTA BEHAVIORAL HEALTH SERVICES)
2425 Bisso Lane, Suite 100, Concord, CA 94520, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Heather Sweeten-Healy, (925)-521-5620,
Heather.Sweeten-Healy@cchealth.org or Ellie Shirgul, (925)-521-5620, Ellen.Shirgul@cchealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Older Adult Mental Health Clinic is in the Adult System of Care and provides mental health services to Contra
Costa’s senior citizens, including preventive care, linkage and outreach to under-served at risk communities,
problem solving short-term therapy, and intensive care management for severely mentally ill individuals.
PROGRAM: INTENSIVE CARE MANAGEMENT - CSS
The Intensive Care Management Teams (ICMT) provide mental health services to older adults in their homes, in the
community and within a clinical setting. Services are provided to Contra Costa County residents with serious
psychiatric impairments who are 60 years of age or older. The program provides services to those who are insured
through Medi-Cal, dually covered under Medi-Cal and MediCare, or uninsured. The primary goal of these teams is to
support aging in place as well as to improve consumers’ mental health, physical health, prevent psychiatric
hospitalization and placement in a higher level of care, and provide linkage to primary care appointments,
community resources and events, and public transportation in an effort to maintain independence in the
community. Additionally, the teams provide services to those who are homeless, living in shelters, or in residential
care facilities. There are three multi-disciplinary Intensive Care Management Teams, one for each region of the
county that increases access to resources throughout the county.
PROGRAM: IMPROVING MOOD P ROVIDING ACCESS TO COLLABORATIVE TREATMENT (IMPACT) - CSS
IMPACT is an evidence-based practice which provides depression treatment to individuals aged 55 and over in a
primary care setting. The IMPACT model prescribes short-term (8 to 12 visits) Problem Solving Therapy and
medication consultation with up to one year of follow-up as necessary. Services are provided by a treatment team
consisting of licensed clinicians, psychiatrists, and primary care physicians in a primary care setting. The target
population for the IMPACT Program is adults aged 55 years and older who are receiving health care services at a
federally qualified health center. The program focuses on treating older adults with late-life depression and co-
occurring physical health impairments, such as cardio-vascular disease, diabetes, or chronic pain. The primary goals
of the Impact Program are to prevent more severe psychiatric symptoms, assist clients in accessing community
resources as needed, reducing stigma related to accessing mental health treatment and providing access to therapy
to this underserved population.
a. Target Population: Depending on program, Older Adults aged 55 or 60 years and older experiencing serious
mental illness or at risk for developing a serious mental illness.
b. Total Budget: Intensive Care Management - $3,964,286; IMPACT - $433,536
c. Staff: 24 Full time equivalent multi-disciplinary staff.
d. Number served: For FY 19-20: It is estimated that ICMT served 305 individuals; IMPACT served 440 individuals;
Actual number served may be higher, as the data made available reflects services prior to the shelter in place
issued in March 2020.
e. Outcomes: For IMPACT and ICM: Changes in Level of Care Utilization System (LOCUS) scores, reductions in
Psychiatric Emergency Service visits, reductions in hospitalizations, decreased Patient Health Questionnaire
(PHQ-9) scores, and reduced isolation, which is assessed by the PEARLS (ICM only).
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PORTIA BELL HUME BEHAVIORAL HEALTH AND TRAINING CENTER (HUME CENTER)
555 School Street, Pittsburg, CA 94565, https://www.humecenter.org/
Point of Contact: Reynold Fujikawa, Community Support Program East, (925) 384-7727, rfujikawa@humecenter.org
3095 Richmond Parkway #201, Richmond, CA 94806, https://www.humecenter.org/
Point of Contact: Margaret Schiltz, Community Support Program West, (510) 944-3781, mschiltz@humecenter.org
GENERAL DESCRIPTION OF THE ORGA NIZATION
The Hume Center is a Community Mental Health Center that provides high quality, culturally sensitive and
comprehensive behavioral health care services and training. The agency strives to promote mental health, reduce
disparities and psychological suffering, and strengthen communities and systems in collaboration with the people
most involved in the lives of those served. They are committed to training behavioral health professionals to the
highest standards of practice, while working within a culture of support and mutual respect. They provide a
continuity of care in Contra Costa that includes prevention and early intervention, behavioral consultation services,
outpatient psychotherapy and psychiatry, case management, Partial Hospitalization services, and Full-Service
Partnership (FSP) Programs. Their FSPs are located in East and West County.
PROGRAM: ADULT FULL -SERVICE PARTNERSHIP - CSS
The Adult Full-Service Partnership is a collaborative program that joins the resources of Hume Center and Contra
Costa County Behavioral Health Services.
a. Goal of the Program:
• Prevent repeat hospitalizations
• Transition from institutional settings
• Attain and/or maintain medication compliance
• Improve community tenure and quality of life
• Attain and/or maintain housing stability
• Attain self-sufficiency through vocational and educational support
• Strengthen support networks, including family and community supports
• Limit the personal impact of substance abuse on mental health recovery
b. Referral, Admission Criteria, and Authorization:
i. Referral: To inquire about yourself or someone else receiving our Full-Service Partnership Services in our
Community Support Program (CSP) East program, please call our Pittsburg office at (925) 432-4118. For
services in our CSP West program, please contact our Richmond office at (510) 778-2816.
ii. Admission Criteria: This program serves adult aged 26 and older who are diagnosed with severe mental illness
and are:
• Frequent users of emergency services and/or psychiatric emergency services
• Homeless or at risk of homelessness
• Involved in the justice system or at risk of this
• Have Medi-Cal insurance or are uninsured
iii. Authorization: Referrals are approved by Contra Costa Behavioral Health Division.
c. Scope of Services: Services will be provided using an integrated team approach called Community Support Program
(CSP). Our services include:
• Community outreach, engagement, and education to encourage participation in the recovery process and our
program
• Case management and resource navigation for the purposes of gaining stability and increasing self-sufficiency
• Outpatient Mental Health Services, including services for individuals with co-occurring mental health & alcohol
and other drug problems
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• Crisis Intervention, which is an immediate response to support a consumer to manage an unplanned event and
ensure safety for all involved, which can include involving additional community resources
• Collateral services, which includes family psychotherapy and consultation. These services help significant persons
to understand and accept the consumer’s condition and involve them in service planning and delivery.
• Medication support, including medication assessment and ongoing management (may also be provided by
County Physician)
• Housing support, including assisting consumers to acquire and maintain appropriate housing and providing skill
building to support successful housing. When appropriate, assist consumers to attain and maintain MHSA
subsidized housing.
• Flexible funds are used to support consumer’s treatment goals. The most common use of flexible funds is to
support housing placements through direct payment of deposit, first/last month’s rent, or unexpected expenses
in order to maintain housing.
• Vocational and Educational Preparation, which includes supportive services and psychoeducation to prepare
consumers to return to school or work settings. This aims to return a sense of hope and trust in themselves to be
able to achieve the goal while building the necessary skills, support networks, and structures/habits.
• Recreational and Social Activities aim to assist consumers to decrease isolation while increasing self-efficacy and
community involvement. The goal is to assist consumers to see themselves as members of the larger community
and not marginalized by society or themselves.
• Money Management, which is provided by sub-contractors, aims to increase stability for consumers who have
struggled to manage their income. Services aim to increase money management skills to reduce the need for this
service.
• 24/7 Afterhours/Crisis Line is answered during non-office hours so that consumers in crisis can reach a staff
member at any time. Direct services are provided on weekends and holidays as well.
d. Target Population: Adults diagnosed with severe mental illness in East, Central and West County who are diagnosed
with a serious mental illness, are at or below 300% of the federally defined poverty level and are uninsured or
receive Medi-Cal benefits.
e. Payment Limit: For FY 23/24 (East and West CSP): $ $4,532,294
f. Number served: For FY 21/22:67 individuals (East); and 47 individuals (West)
g. Outcomes: For FY 21/22 (East):
• Reduction in incidence of psychiatric crisis
• Reduction of the incidence of restriction
• For FY (West): 1. Reduction in incidence of psychiatric crisis 2. Reduction of the incidence of restriction
Table 1. Pre- and post-enrollment utilization rates for 47 Hume West FSP participants enrolled in the FSP program
during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
enrollment enrollment enrollment enrollment
PES episodes 96 64 0.180 0.113 -37.2%
Inpatient episodes 14 2 0.026 0.004 -84.6%
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Inpatient days 145 30 0.272 0.053 -80.5%
DET Bookings 13 2 0.024 .004 -83.3%
Table 1. Pre- and post-enrollment utilization rates for 67 Hume East FSP participants enrolled in the FSP program
during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
enrollment enrollment enrollment enrollment
PES episodes 302 72 0.378 0.091 -75.9%
Inpatient episodes 44 16 0.055 0.020 -63.6%
Inpatient days 381 176 0.477 0.223 -53.2%
DET Bookings 22 12 0.028 0.015 -46.4%
B-34
PRIMARY CARE CLINIC BEHAVIORAL HEALTH SUPPORT (CONTRA COSTA HEALTH )
3052 Willow Pass Road, Concord, CA 94519, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Kelley Taylor, Ambulatory Care Clinic Supervisor, (925) 681-4100, Kelley.Taylor@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Behavioral health clinicians staff the county Primary Care Health Centers in Concord. The goal is to integrate primary
and behavioral health care. Two mental health clinicians are part of a multi-disciplinary team with the intent to
provide timely and integrated response to those at risk, and/or to prevent the onset of serious mental health
functioning among adults visiting the clinic for medical reasons.
PLAN ELEMENT: CLINIC SU PPORT - CSS
a. Scope of Services: Perform brief mental health assessment and intervention with adults, children, and their
families. Provide short term case management, mental health services, individual and family support, crisis
intervention, triage, coordination of care between primary care and Behavioral Health Services. Tasks also
include linkage to schools, probation, social services and community services and lead groups at County Primary
Care Center.
b. Target Population: Adults in central county, who present at the clinic for medical reasons
c. Number Served: For FY 21/22: 200+.
d. Outcomes: Improve overall health for individuals through decrease medical visit and increase coping with life
situations.
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PSYNERGY PROGRAMS, INC
Contact Information: 18225 Hale Ave., Morgan Hill, CA 95037
Point of Contact: Arturo Uribe, LCSW, President/CEO, amuribe@psynergy.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Psynergy Programs offers Adult Residential Facilities (ARF), Residential Care Facilities for the Elderly (RCFE) and specialty
mental health outpatient clinics in close proximity to the client home. Providing reliable adult residential home care in
combination with intensive outpatient mental health services can help individuals with mental illness avoid the
unnecessary expense and emotional trauma often associated with incarceration and hospitalization. The program utilizes
tenets of the Wellness and Recovery, Integrated Dual Diagnosis Treatment and Modified Therapeutic Community (MTC)
treatment models. Psynergy programs are an alternative to locked settings such as a State Hospital, Psychiatric Hospital,
an Institute for Mental Disease (IMD), Psychiatric Health Facility (PHF) and Jail. The intent and goal of Psynergy services is
to improve individual’s quality of life, to help gain the skills and ability necessary to stay out of locked hospital settings and
to move into a less restrictive living arrangement in the community.
Psynergy Programs provide innovative treatment programs for individuals living with a serious mental illness to
assist them in successfully graduating from locked settings to community living. Services may include:
•Mental health services
•Medication management
•Crisis intervention
•Care management
•Individual and group treatment
•Independent living skill development
•Nutrition and Wellness including three well-balanced meals per day
•Clean and comfortable lodging and accommodations
•Comprehensive daily activities program
•Holistic health
•Physical fitness
•Peer and family support
•Linkage to community resources
j.Target Population: CCBHS clients who are diagnosed with an SMI and stepping down from an acute treatment
facility to a community setting
k.Payment Limit: FY 22-23 Total contract payment limit $814, 404 (MHSA portion: $96,762)
l.Number served: For FY 21–22: 9 beds
M.Successful Outcomes:
A.Clients will transition to independent living or the least restrictive environment in their
community
B.They will be linked to the appropriate community resources to maintain stable community living
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SENECA FAMILY OF AGENCIES
3200 Clayton Road, Concord, CA, 94519, http://www.senecafoa.org/
Point of Contact: Jennifer Blanza, Program Director (415) 238-9945, jennifer_blanza@senecacenter.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Seneca Family of Agencies is a leading innovator in the field of community-based and family-based service options for
emotionally troubled children and their families. With a continuum of care ranging from intensive crisis intervention to
in-home wraparound services, to public school-based services, Seneca is one of the premier children’s mental health
agencies in Northern California.
PROGRAM: SHORT TERM ASSESSMENT OF RESOURCES AND TREATMENT (START) - FSP - CSS
Seneca Family of Agencies (SFA) provides an integrated, coordinated service to youth who frequently utilize crisis
services, and may be involved in the child welfare and/or juvenile justice system. START provides three to six months of
short-term intensive services to stabilize the youth in their community, and to connect them and their families with
sustainable resources and supports. The goals of the program are to 1) reduce the need to utilize crisis services, and the
necessity for out-of-home and emergency care for youth enrolled in the program, 2) maintain and stabilize the youth in
the community by assessing the needs of the family system, identifying appropriate community resources and supports,
and ensuring their connection with sustainable resources and supports, and 3) successfully link youth and family with
formal services and informal supports in their neighborhood, school and community.
PROGRAM: MOBILE RESPONSE TEAM – CSS
Seneca Family of Agencies (SFA) will provide intensive crisis stabilizati on services to Contra Costa County youth through
mental health provider services to youth and families experiencing a crisis through mobile crisis teams (Mobile Response
Team). Short-term crisis intervention and stabilization services will be provided to minors, transitional-age youth, and
FURS-eligible youth who are in acute psychiatric distress and/or Seriously Emotionally Disturbed (SED). The primary
goals for MRT are crisis stabilization, placement stabilization, decrease need for police involvement, re duce unnecessary
hospitalizations, assist youth in accessing emergency psychiatric care when needed, and assess the youth’s current
mental health needs. Services shall be based in East, West, and Central Contra Costa County .
Scope of Services:
Outreach and engagement
• Linkage
• Assessment
• Case management
• Plan development
• Crisis Intervention
• Collateral
• Flexible funds
• Individual Rehabilitation
• Contractor must be available to consumer on 24/7 basis
• SFA Mobile Response Teams will be available to respond to the location of the crisis (family home, hospital,
school or other community setting) during day and evening hours (7 AM- 11 PM Monday through Friday, and 11
AM-9 PM on weekends).
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a. Target Population: The target population for the program includes youth with a history of multiple psychiatric
hospitalizations and crisis interventions, imminent risk of homelessness, who have a serious mental illness and/or
are seriously emotionally disturbed, and are not being served, or are being underserved, by the current mental
health system. Youth in the program can be Medi-Cal eligible or uninsured.
b. Payment Limit: FY 23- 24 $ $1,001,479
c. Number served: Number served in FY 21-22: 47 individuals
d. Outcomes:
• Establish linkage with ongoing resources/support.
• Reduction in incidence of psychiatric crisis
• Reduction of the incidence of restriction
Table 1. Pre-and post-enrollment utilization rates for 47 Seneca Start FSP Participants enrolled in the FSP program
during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
enrollment enrollment enrollment enrollment
PES episodes 94 52 0.201 0.169 -15.9%
Inpatient episodes 6 3 0.013 0.010 -23.1%
Inpatient days 31 26 0.066 0.084 -27.3%
B-37
SHELTER, INC.
PO Box 5368, Concord, CA 94524, https://shelterinc.org/
Point of Contact: John Eckstrom, Chief Executive Office, (925) 957-7595, john.eckstrom@shelterinc.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The mission of SHELTER, Inc. is to prevent and end homelessness for low-income, homeless, and disadvantaged
families and individuals by providing housing, services, support, and resources that lead to self-sufficiency. SHELTER,
Inc. was founded in 1986 to alleviate Contra Costa County's homeless crisis, and its work encompasses three main
elements: 1) prevent the onset of homelessness, including rental assistance, case management, and housing
counseling services, 2) ending the cycle of homelessness by providing housing plus services including employment,
education, counseling and household budgeting to help regain self-sufficiency and 3) providing permanent
affordable housing for over 200 low-income households, including such special needs groups as transition-age
youth, people with HIV/AIDS, and those with mental health disabilities.
PROGRAM: SUPPORTIVE HOUSING - CSS
SHELTER, Inc. provides a master leasing program, in which adults or children and their families are provided tenancy
in apartments and houses throughout the County. Through a combination of self-owned units and agreements with
landlords SHELTER, Inc. acts as the lessee to the owners and provides staff to support individuals and their families
move in and maintain their homes independently. Housing and rental subsidy services are provided to residents of
the County who are homeless and that have been certified by Contra Costa Behavioral Health as eligible. This project
is committed to providing housing opportunities that provide low barriers to obtaining housing that is affordable,
safe and promotes independence to MHSA consumers.
a. Scope of Services.
• Provide services in accordance with the State of California Mental Health Service Act (MHSA) Housing Program,
the Contra Costa County Behavioral Health Mental Health Division’s Work Plan, all State, Federal and Local Fair
Housing Laws and Regulations, and the State of California’s Landlord and Tenants Laws.
• Provide consultation and technical support to Contra Costa Behavioral Health with regard to services provided
under the housing services and rental subsidy program.
• Utilize existing housing units already on the market to provide immediate housing to consumers through master
leasing and tenant-based services.
• Acquire and maintain not less than 100 master-leased housing units throughout Contra Costa County.
• Negotiate lease terms and ensure timely payment of rent to landlords.
• Leverage housing resources through working relationships with owners of affordable housing within the
community.
• Integrate innovative practices to attract and retain landlords and advocate on behalf of consumers.
• Leverage other rental subsidy programs including, but not limited to, Shelter Plus Care and HUD Housing Choice
Voucher (Section 8).
• Reserve or set aside units of owned property dedicated for MHSA consumers.
• Ensure condition of leased units meet habitability standards by having Housing Quality Standard (HQS) trained
staff conduct unit inspections prior to a unit being leased and annually as needed.
• Establish maximum rent level to be subsidized with MHSA funding to be Fair Market Rent (FMR) as published by
US Department of Housing and Urban Development (HUD) for Contra Costa County in the year that the unit is
initially rented or meeting rent reasonableness utilizing the guidelines established by HUD and for each year
thereafter.
• Provide quality property management services to consumers living in master leased and owned properties.
• Maintain property management systems to track leases, occupancy, and maintenance records.
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• Maintain an accounting system to track rent and security deposit charges and payments.
• Conduct annual income re-certifications to ensure consumer rent does not exceed 30% of income minus utility
allowance. The utility allowance used shall be in accordance with the utility allowances established by the
prevailing Housing Authority for the jurisdiction that the housing unit is located in.
• Provide and/or coordinate with outside contractors and SHELTER, Inc. maintenance staff for routine
maintenance and repair services and provide after-hours emergency maintenance services to consumers.
• Ensure that landlords adhere to habitability standards and complete major maintenance and repairs.
• Process and oversee evictions for non-payment of rent, criminal activities, harmful acts upon others, and severe
and repeated lease violations.
• Work collaboratively with full-service partnerships and/or County Mental Health Staff around housing issues and
provide referrals to alternative housing options.
• Attend collaborative meetings, mediations and crisis interventions to support consumer housing retention.
• Provide tenant education to consumers to support housing retention.
b. Target Population: Consumers eligible for MHSA services. The priority is given to those who are homeless or
imminently homeless and otherwise eligible for the full-service partnership programs, including carrying an SMI
diagnosis.
c. Annual Payment Limit: $2,420,426
d. Number served: For FY 20-21 Shelter, Inc. served 116 consumers.
• Outcomes: Quality of life: housing stability.
i. Goal: 70% of MHSA Consumers residing in master leased housing shall remain stably housed for 18 months or
longer.
ii. Goal: 70% of MHSA Consumers residing in SHELTER, Inc. owned property shall remain stably housed for 12
months or longer.
iii. Capacity of 119 Units.
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TELECARE CORPORATION
300 Ilene Street, Martinez, CA 94553, https://www.telecarecorp.com/
Point of Contact: Bjay Jones, Program Administrator, (925) 266-6521, bjjones@telecarecorp.com or Caitlin Young,
Clinical Director, chyoung@telecarecorp.com
GENERAL DESCRIPTION OF THE ORGANIZATION
Telecare Corporation was established in 1965 in the belief that persons with mental illness are best able to achieve
recovery through individualized services provided in the least restrictive setting possible. Today, they operate over
145 programs staffed by more than 5,000 employees in California, Oregon, Washington, Arizona, Nebraska, North
Carolina, Texas, New Mexico and Pennsylvania and provide a broad continuum of services and supports, including
Inpatient Acute Care, Inpatient Non-Acute/Sub-Acute Care, Crisis Services, Residential Services, Assertive
Community Treatment (ACT) services, Case Management and Prevention services.
PROGRAM: HOPE HOUSE CRISIS RESIDENTIAL FACILITY - CSS
Telecare Corporation operates Hope House, a voluntary, highly structured 16-bed Short-Term Crisis Residential
Facility (CRF) for adults between the ages of 18 and 59. Hope House is serves individuals who require crisis support
to avoid hospitalization or are discharging from the hospital or long -term locked facilities and need step-down care
to transition back to community living. The focus is client-centered and recovery-focused and underscores the
concept of personal responsibility for the resident's illness and independence. The program supports a social
rehabilitation model, which is designed to enhance an individual's social connection with family and community so
that they can move back into the community and prevent a hospitalization. Services are recovery based and tailored
to the unique strengths of each individual resident. The program offers an environment where residents have the
power to make decisions and are supported as they look at their own life experiences, set their own paths toward
recovery, and work towards the fulfillment of their hopes and dreams. Telecare’s program is designed to enhance
client motivation to actively participate in treatment, provide clients with intensive assistance in accessing
community resources, and assist clients develop strategies to maintain independent liv ing in the community and
improve their overall quality of life. The program’s service design draws on evidence-based practices such as
Wellness Action and Recovery Planning (WRAP), motivational interviewing, and integrated treatment for co-
occurring disorders.
a. Scope of Services:
• Individualized assessments, including, but not limited to, psychosocial skills, reported medical needs/health
status, social supports, and current functional limitations within 72 hours of admission.
• Psychiatric assessment within 72 hours of admission.
• Treatment plan development with 72 hours of admission.
• Therapeutic individual and group counseling sessions on a daily basis to assist clients in developing skills that
enable them to progress towards self-sufficiency and to reside in less intensive levels of care.
• Crisis intervention and management services designed to enable the client to cope with the crisis at hand,
maintaining functioning status in the community, and prevent further decompensation or hospitalization.
• Medication support services, including provision of medications, as clinically appropriate, to all clients regardless
of funding; individual and group education for consumers on the role of medication in their recovery plans,
medication choices, risks, benefits, alternatives, side effects and how these can be managed; supervised self-
administration of medication based on physician’s order by licensed staff; medication follow-up visit by a
psychiatrist at a frequency necessary to manage the acute symptoms to allow the client to safely stay at the
Crisis Residential Program, and to prepare the client to transition to outpatient level of care upon discharge.
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• Co-occurring capable interventions, using the Telecare Co-Occurring Education Group materials for substance
use following a harm reduction modality as well as availability of weekly AA and NA meetings in the community.
• Weekly life skills groups offered to develop and enhance skills needed to manage supported independent and
independent living in the community.
• A comprehensive weekly calendar of activities, including physical, recreational, social, artistic, therapeutic,
spiritual, dual recovery, skills development and outings.
• Peer support services/groups offered weekly.
• Engagement of family in treatment, as appropriate.
• Assessments for involuntary hospitalization, when necessary.
• Discharge planning and assisting clients with successful linkage to community resources, such as outpatient
mental health clinics, substance abuse treatment programs, housing, full -service partnerships, physical health
care, and benefits programs.
• Follow-up with client and their mental health service provider following discharge to ensure that appropriate
linkage has been successful.
• Daily provision of healthy meals and snacks for residents.
• Transportation to services and activities provided in the community, as well as medical and court appointments,
if the resident’s case manager or county worker is unavailable, as needed.
b. Target Population: Adults ages 18 to 59 who require crisis support to avoid psychiatric hospitalization or are
discharging from the hospital or long-term locked facilities and need step-down care to transition back to
community living.
c. Payment Limit: FY 23-24 $2,408,428
d. Number served: FY21/22 Unduplicated client count of 249
e. Outcomes:
• Reduction in severity of psychiatric symptoms: Discharge at least 90% of clients to a lower level of care.
• Consumer Satisfaction: Maintain an overall client satisfaction score of at least 4.0 out of 5.0.
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UNITED FAMILY CARE, LLC (FAMILY COURTYARD)
2840 Salesian Avenue, Richmond, CA 94804
Point of Contact: Juliana Taburaza, (510) 235-8284, JuTaburaza@gmail.com
GENERAL DESCRIPTION OF THE ORGANIZATION
The County contracts with United Family Care, LLC (Family Courtyard), a licensed board and care provider, to
provide additional staff care to enable those with serious mental illness to avoid institutionalization and enable
them to live in the community.
PROGRAM: AUGMENTED BOARD AND CARE HOUSING SERVICES - CSS
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents
b. Target Population: Adults aged 60 years and older who live in Western, Central, and Eastern Contra Costa
County, are diagnosed with a serious mental illness and are uninsured or receive Medi-Cal benefits.
c. Number served: For FY 21-22: Capacity of 40 beds.
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WEST COUNTY ADULT MENTAL HEALTH CLINIC (CONTRA COSTA HEALTH )
13585 San Pablo Avenue, 2nd Floor, San Pablo CA 94806, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Robin O’Neill, Mental Health Program Manager, (510) 215-3700, Robin.ONeill@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other
Drugs and Homeless Program into a single system of care. The East Adult Mental Health Clinic operates within
Contra Costa Mental Health’s Adult System of Care, and provides assessments, case management, psychiatric
services, crisis intervention, housing services, and benefits assistance. Within the Adult Mental Health Clinic are the
following MHSA funded programs and plan elements:
PLAN ELEMENT: ADULT FULL -SERVICE PARTNERSHIP SUPPORT - CSS
Contra Costa Mental Health has dedicated clinicians at each of the three adult mental health clinics to provide
support, coordination and rapid access for full-service partners to health and mental health clinic services as needed
and appropriate. Rapid Access Clinicians offer drop-in screening and intake appointments to clients who have been
discharged from the County Hospital or Psychiatric Emergency Services but who are not open to the county mental
health system of care. Rapid Access Clinicians will then refer clients to appropriate services and, when possible,
follow-up with clients to ensure a linkage to services was made. If a client meets eligibility criteria for Full-Service
Partnership services, the Rapid Access Clinician will seek approval to refer the client to Full-Service Partnership
services. Clinic management acts as the gatekeepers for the Full-Service Partnership programs, authorizing referrals
and discharges as well as providing clinical oversight to the regional Full-Service Partnership programs. Full-Service
Partnership Liaisons provide support to the Full-Service Partnership programs by assisting the programs with
referrals and discharges, offering clinical expertise, and helping the programs to navigate the County systems of
care.
PLAN ELEMENT: CLINIC SUPPORT - CSS
General Systems Development strategies are programs or strategies that improve the larger mental health system of
care. These programs and strategies expand and enhance the existing service structure to 1) assist consumers in
obtaining benefits they entitled to, educate consumers on how to maximize use of those benefits and manage
resources, and 2) provide transportation support for consumers and families.
a. Clinic Target Population: Adults aged 18 years and older who live in West County, are diagnosed with a serious
mental illness and are uninsured or receive Medi-Cal benefits.
b. Total Number Served: For FY 21-22: Approximately 2,422 Individuals.
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WEST COUNTY CHILDREN’S MENTAL HEALT H CLINIC (CONTRA COSTA BEHAVIORAL HEALTH SERVICES)
13585 San Pablo Avenue, 1st Floor, San Pablo CA 94806, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: , (510) 374-7208, Chad.Pierce@CCHealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other
Drugs and Homeless Program into a single system of care. The West Children’s Mental Health Clinic operates with in
Contra Costa Mental Health’s Children’s System of Care, and provides psychiatric and outpatient services, family
partners, and wraparound services. Within the Children’s Mental Health Clinic are the following MHSA funded plan
elements:
PLAN ELEMENT: C LINIC SUPPORT - CSS
General Systems Development strategies are programs or strategies that improve the larger mental health system of
care. These programs and strategies expand and enhance the existing service structure to assist consumers in the
following areas: Family Partners and Wraparound Facilitation. The family partners assist families with advocacy,
transportation assistance, navigation of the service system, and offer support in the home, community, and county
service sites. Family partners support families with children of all ages who are receiving services in the children.
Family partners are located in each of the regional clinics for children and adult services, and often participate on
wraparound teams following the evidence-based model. A Clinical Specialist in each regional clinic who provides
technical assistance and oversight of evidence-based practices in the clinic. Support for full-service partners.
a. Target Population: Children aged 17 years and younger, who live in West County, are diagnosed with a serious
emotional disturbance or serious mental illness, and are uninsured or receive Medi -Cal benefits
b. Number Served: For FY 21-22: Approximately 650 Individuals.
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WILLIAMS BOARD AND CARE
430 Fordham Drive, Vallejo CA, 94589
Point of Contact: Frederick Williams, (707) 731-2326, Fred_Williams@b-f.com or Katrina Williams, (707) 731-2326
GENERAL DESCRIPTION OF THE ORGANIZATION
The County contracts with Williams Board and Care, a licensed board and care operator, to provide additional staff
care to enable those with serious mental illness to avoid institutionalization and enable them to live in the
community.
PROGRAM: AUGMENTED BOARD AND CA RE - HOUSING SERVICES - CSS
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents
b. Target Population: Adults aged 18 years to 59 years who live in Western, Central, and Eastern Contra Costa
County, are diagnosed with a serious mental illness and are uninsured or receive Medi-Cal benefits.
c. Number served: For FY 21-22: Capacity of 12 beds.
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WOODHAVEN
3319 Woodhaven Lane, Concord, CA 94519
Point of Contact: Milagros Quezon, (925) 349-4225, Rcasuperprint635@comcast.net
GENERAL DESCRIPTION OF THE ORGANIZATION
The County contracts with Woodhaven, a licensed board and care operator, to provide additional staff care to
enable those with serious mental illness to avoid institutionalization and enable them to live in the community.
PROGRAM: AUGMENTED BOARD AND CARE - HOUSING SERVICES - CSS
a. Scope of Services: Augmented residential services, including but not limited to:
• Medication management
• Nutritional meal planning
• Assistance with laundry
• Transportation to psychiatric and medical appointments
• Improving socialization
• Assist with activities of daily living (i.e., grooming, hygiene, etc.)
• Encouraging meaningful activity
• Other services as needed for individual residents
b. Target Population: Adults aged 18 years to 59 years who live in Western, Central, and Eastern Contra Costa County,
are diagnosed with a serious mental illness and are uninsured or receive Medi-Cal benefits.
c. Number served: For FY 21-22: Capacity of 6 beds.
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YOUTH HOMES, INC.
3480 Buskirk Avenue #210, Pleasant Hill, CA 94523, https://www.youthhomes.org/
Point of Contact: , Chief Executive Officer or Byron Iacuaniello, Clinical Director, (925) 324-6114,
byroni@youthhomes.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Youth Homes, Inc. is committed to serving the needs of abused and neglected children and adolescents in
California's San Francisco Bay Area. Youth Homes provides intensive residential treatment programs and
community-based counseling services that promote the healing process for seriously emotionally abused and
traumatized children and adolescents.
PROGRAM: TRANSITION AGE YOUTH FULL -SERVICE PARTNERSHIP – CSS
Youth Homes implements a full-service partnership program using a combination of aspects of the Integrated
Treatment for Co-Occurring Disorders model (also known as Integrated Dual Disorders Treatment – IDDT) and
aspects of the Assertive Community Treatment (ACT) model. These models are recognized evidence-based practices
for which the Substance Abuse and Mental Health Services Administration (SAMHSA) has created a tool kit to
support implementation. The Assertive Community Treatment (ACT) model continues to be the strongest model of
services to keep those with serious mental illnesses out of institutional care (hospital or criminal justice system)
through intensive, coordinated multidisciplinary treatment. Integrated Treatment for Co-Occurring Disorders is an
evidence-based practice for treating clients diagnosed with both mental health and substance abuse disorders.
Youth Homes is committed to advancing training and integration of the ACT and IDDT models into daily practice.
Participants in the Youth Homes FSP program are assigned a team of providers, so consumers do not get lost in the
health care system, excluded from treatment, or confused by going back and forth between separate mental health
and substance abuse programs. Each client will have a primary clinician/case manager to facilitate treatment. The
team may also include a life skills coach, substance abuse specialist, youth advocate, psychiatrist, nurse, or family
clinician depending on the need of the client. Employment, education and life skills workshops and individual
coaching occur weekly through Youth Homes’ Steppingstones program, which is an integral part of Youth Homes’
TAY Services. It is not expected that all full-service partners will be experiencing a substance use issue; however, for
those who have co-occurring issues, both disorders can be addressed by one team of providers. Although the
program has office space in Antioch and in Pleasant Hill, the bulk of all meetings and support services occur in the
community, in homes, parks, and other community locations which are part of the young adult consumer’s natural
environments.
a. Scope of Services (FSP):
• Outreach and engagement
• Case management
• Outpatient Mental Health Services, including services for individuals with co-occurring mental health & alcohol
and other drug problems
• Crisis Intervention
• Collateral
• Medication support (may be provided by County Physician)
• Housing support
• Flexible funds
• Money Management
• Vocational Services
• Contractor must be available to consumer on 24/7 basis
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b. Target Population: Young adults ages 16 to 25 years with serious emotional disturbance/serious mental illness,
and who are likely to exhibit co-occurring disorders with severe life stressors and are from an underserved
population. Services are based in East Contra Costa County as well as Central Contra Costa County.
c. Annual MHSA Payment Limit (FSP) 23-24: $794,041
d. Number served FSP: For FY 21-22: 33 individuals
e. Outcomes FSP: For FY 21-22:
• Reduction in incidence of psychiatric crisis
• Reduction of the incidence of restriction
Table 1. Pre- and post-enrollment utilization rates for 33 Youth Homes FSP Participants enrolled in the FSP program
during FY 21-22
No. pre- No. post- Rate pre- Rate post- %change
enrollment enrollment enrollment enrollment
PES episodes 131 42 0.358 0.119 -66.5%
Inpatient episodes 36 13 0.098 0.037 -62.6%
Inpatient days 441 181 1.205 0.513 -57.4%
DET Bookings 12 7 0.033 0.020 -39.4%
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PEI
ASIAN FAMILY RESOURCE CENTER (AFRC)
Sun Karnsouvong, Skarnsouvong@arcofcc.org
Asian Family Resource Center (AFRC), 12240 San Pablo Ave, Richmond, CA
GENERAL DESCRIPTION OF THE ORGANIZATION
AFRC provides multicultural and multilingual services, empowering the most vulnerable members of our community to
lead healthy, productive, and contributing lives.
PROGRAM: BUILDING CONNECTIONS (ASIAN FAMILY RESOURCE CENTER)
a. Scope of Services: Asian Family Resource Center (AFRC), under the fiscal sponsorship of Contra Costa ARC, will
provide comprehensive and culturally sensitive education and access to mental health services for Asian and
Asian Pacific Islander (API) immigrant and refugee communities, especially the Southeast Asian and Chinese
population of Contra Costa County. AFRC will employ multilingual and multidisciplinary staff from the
communities which they serve. Staff will provide the following scope of services:
b. Outreach and Engagement Services: Individual and/or community outreach and engagement to promote
mental health awareness, educate community members on signs and symptoms of mental illness, provide
mental health workshops, and promote mental health wellness through community events. Engage community
members in various activities to screen and assess for mental illness and/or assist in navigating them into the
service systems for appropriate interventions: community integration skills to reduce MH stressors, older adult
care giving skills, basic financial management, survival English communication skills, basic life skills, health and
safety education and computer education, structured group activities (on topics such as, coping with
adolescents, housing issues, aid cut-off, domestic violence, criminal justice issues, health care and disability
services), mental health education and awareness, and health/mental health system navigation. AFRC, in
collaboration with community-based organizations, will participate in 3-5 mental health and wellness events to
provide wellness and mental health outreach, engagement, and education to immigrants and refugees in the
Contra Costa County.
c. Individual Mental Health Consultation: This service will also be provided to those who are exhibiting early signs
of mental illness, to assess needs, identify signs/symptoms of mental health crisis/trauma, provide
linkages/referrals, or assist in navigation into the mental health system, provide wellness support groups, access
essential community resources, and linkage/referral to mental health services. Peer Navigators will be utilized
to support participants in accessing services in a culturally sensitive manner. These services will generally be
provided for a period of less than one year. AFRC will serve a minimum of 50 high risk and underserved
Southeast Asian community members within a 12-month period, 25 of which will reside in East County with the
balance in West and Central County.
d. Translation and Case Management: AFRC staff will provide translation and case management services to
identified mono-lingual consumers in the West County Adult Behavioral Health Clinic in San Pablo, CA. Services
will include attending medical appointments, assisting with applications and forms, advocacy, and system
navigation.
e. Target Population: Asian and Pacific Islander immigrant and refugee communities (especially Chinese and
Southeast Asian population) in Contra Costa County
f. Payment Limit: FY 23-24: $164,354
g. Number served: FY 19-20: 583; FY 20-21: 584; FY 21-22: 624
h. Outcomes:
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• FY 19-20:
o Successful adaptation of services due to COVID-19 including telehealth, social distancing, mask wearing,
and connecting participants to resources that were more difficult to access due to the pandemic.
o All program participants received system navigation support for mental health treatment, Medi-Cal
benefits, and other essential benefits.
o Services are offered in the language of the consumer and outreach is conducted in areas frequented by
those they are trying to engage.
o Program collaborated with other service providers via zoom during the pandemic to share resources,
information, and support.
• FY 20-21:
o Continued adaptation of services due to COVID-19 including telehealth, social distancing, mask
wearing, and connecting participants to resources that were more difficult to access due to the
pandemic.
o Primarily reached multilingual and multicultural individuals and families (specifically of Chinese,
Vietnamese, Laos, Khmu, and Mien backgrounds) currently living in Contra Costa County (with the
majority residing in the western region of the county).
o Emphasized on offering support to vulnerable populations like the elderly and the homeless.
o Primary method of outreach and engagement with potential responders were program brochures.
These brochures were printed in several languages, such as Chinese, Vietnamese, Laos, and Mien to
reach a wider range of potential responders. These brochures consisted of AFRC’s mission, the types
of services offered, language availability, and contact information.
o Held virtual psychoeducation workshops for community members on mental health (warning signs,
risk factors, stigma reduction, etc.), self-care, human wellness, cultural and family/parenting issues,
and where and how to get help if needed, particularly for those who may feel limited due to
language barriers.
o All program participants received system navigation support for mental health treatment, Medi -Cal
benefits, and other essential benefits.
o Program collaborated with other service providers via zoom during the pandemic to share resources,
information, and support.
• FY 21-22
o After the height of the COVID-19 pandemic, responders reached primarily consisted of multilingual
and multicultural individuals and families (specifically of Vietnamese, Laos, Khmu, Mien, and Chinese
backgrounds) currently living in Contra Costa County (with the majority residing in the western
region of the county)
o Due to the ongoing consequences of the COVID-19 pandemic, AFRC emphasized offering support to
vulnerable populations like the elderly and the homeless.
o The primary method of outreach and engagement were program brochures printed in several
languages (e.g., Vietnamese, Laos, Mien, and Chinese) and began to increase outreach compared to
during the height of the pandemic.
o Held psychoeducation workshops (some virtual some in-person small groups of 10-12 people) for
community members on prevention and early intervention, self-care and human wellness, cultural
and family/parenting issues, early signs of mental health issues, resources, etc. to increase
knowledge about mental health, reduce stigma, and lessen barriers to accessing treatment.
o All program participants received system navigation support for mental health treatment, Medi -Cal
benefits, connecting with local community leaders such as pastors and community associations, and
other essential benefits.
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BUILDING BLOCKS FOR KIDS (BBK) (FISCAL SPONSOR TIDES)
Sheryl Lane, slane@bbk-richmond.org
310 9th Street, Richmond, CA 94804, (510) 232-5812, www.bbk-richmond.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Building Blocks for Kids (BBK) amplifies the voices of parents/caregivers of color and partners with them to advance
equitable access and opportunities for all youth to have a quality education and all families to achieve emotional and
physical well-being. We realize our goals through healing centered care, leadership development, and parent-led
advocacy. BBK serves parents and primary caregivers living in West Contra Costa County that primarily represent low-
income African-American, Latinx and immigrant populations.
PROGRAM: NOT ABOUT ME WITHOUT ME
a. Scope of Services:
Building Blocks for Kids Collaborative, a project of Tides Center, will provide diverse West County households
with improved access to mental health education, and mental health support. The Not About Me Without Me
prevention and early intervention work addresses MHSA’s PEI goal of providing Prevention services to increase
recognition of early signs of mental illness and intervening early in the onset of a mental illness.
Accordingly, the goals are three-fold: (1) working with families to ensure that they are knowledgeable about
and have access to a network of supportive and effective mental health information and services; (2) reduce
risk for negative outcomes related to untreated mental illness for parents/primary caregivers and children
whose risk of developing a serious mental illness is significantly higher than average including cumulative skills-
based training opportunities on effective parenting approaches; and, (3) train and support families to self-
advocate and directly engage the services they need.
This work represents an evolution in our Not About Me Without Me approach to service provision by working
toward a coordinated, comprehensive system that will support families in not just addressing mental illness and
recovering from traumatic experiences but will fortify them to create community change. This system will
continue to put resident interests and concerns at the fore and additionally be characterized by a model that
enables organizations to: work more effectively and responsively with underserved residents in the Richmond
and West Contra Costa community; improve outcomes; reduce barriers to success; increase provider
accountability and create a truly collaborative and healing environment using strategies that are non-
stigmatizing and non-discriminatory.
b. Target Population: Parents and caregivers and their families living in West Contra Costa County
c. Payment Limit: FY 23-24: $245,428
d. Number served: FY 19-20: 336; FY 20-21: 466; FY 21-22: 300
e. Outcomes
• FY 19-20:
o During the COVID-19 pandemic, BBK pivoted to continue to engage the community. Staff transitioned
into a virtual model. Programs was offered through Zoom meetings, phone calls, and videos on their
Facebook page.
o 195 women participated in a total of 28 Black and LatinX Women’s Peer Sanctuary groups where they
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received facilitated support for self-case, advocacy, personal goal setting and reclaiming positive
cultural practices.
o Family Engagement activities events, during which families are invited to spend an enjoyable and safe
time with their families, were held at Monterey Pines Apartments. 87 people participated in Family
Engagement activities, including: an informational session about the Welcome Home Baby Program,
Mindfulness practices, Youth Service Bureau, Effective Ways of Communication through Community
Circles, Census Information as well family bonding arts & crafts and games.
o At the Health and Wellness free summer program, children under the age of 18 had access to free
lunch Monday through Friday, Zumba classes and enrichment activities. BBK staff served an average of
90 children daily and altered their offerings to accommodate virtual programming to follow safety
guidelines during the pandemic.
o BBK partnered with Child Abuse Prevention Council to offer weekly evidence-based parenting classes
(Nurturing Parenting) in Spanish and English. A total of 26 parents/caregivers graduated from the 22-
week program and 146 adults participated in a parent-child skills development playgroup.
• FY 20-21:
o Due to the COVID-19 pandemic, BBK continue to engage the community via a virtual model.
o Connected families to accessible mental health professionals that provide no and low-cost individual,
family, and group mental health support and prevention services.
o Continued to conduct check-in phone calls with program participants, conducted needs assessments,
and connected 24 families to food resources, financial assistance, and free/reduced internet service
options, and tenants’ rights resources.
o 68 people participated in seven Family Engagement Virtual Events. BBK staff hosted these activities,
sometimes in collaboration with community partners including the East Bay Regional Park District.
Based on participant feedback, BBK staff focused on family game nights, family bonding arts & crafts,
dancing, and storytelling.
o Offered Zumba, cooking classes, and playgroups through Facebook live. In the month of July 2020, 313
people joined the live streams. In June 2021, staff launched the 2021 summer program via Zoom in
collaboration with the Mindful Life Project, the Native American Health Center, a local Zumba
instructor, and Redemption Fitness & Wellness LLC to host live for one hour, 5-days a week, arts and
crafts activities, mindfulness activities, story times, boxing classes, and Zum ba classes. A total of 88
people participated in these daily activities.
o In response to feedback from men surveyed in the community, BBK launched its first men and father’s
peer group in 2021. Since March 2021 staff, in collaboration with a male facilitator from Richmond, BBK
has hosted a total of four meetings and has served 30 men. Through these meetings, men have built
relationships with other men in their community and had conversations about Healthy Communication
with Partners, How to Manage Strong Emotions, Goal Setting and Celebrating Accomplishments, and
Getting to Know Ourselves. Additionally, before the end of the meetings participants are led through a
drumming circle. Since the launch of the Men’s Sanctuary called “Holding Space” BBK has seen
increased participation and participants share their excitement about having a healthy space to build
relationships and learn from other men.
o In February 2021 BBK launched their Life Coaching program. Eight women received six free one-hour
sessions with a certified life coach. Participants set short-term goals, midterm, and long-term goals, and
used a strength-based approach to create a plan to achieve their goals. The sessions focused on
identifying strengths, support systems, and worked on shifting mindset.
• FY 21-22:
o Linkages with East Bay service providers: Participants connected to 21 health and wellness
professionals that provide no and low-cost individual, family, and group support and prevention
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services. Their services include mindfulness, counseling, nutrition, parenting classes, and fitness classes.
o Family Engagement: 169 people participated in 75 weekly Family Engagement Virtual Events. BBK staff
hosted these activities periodically in collaboration with community partners including the Mindfulness
Life Project, LifeLong Medical Health Promoters program, Tandem, Partners in Early Learning, and other
local artists and wellness practitioners. Activities included family bonding arts & crafts, dancing, boxing,
storytelling, yoga, and mindfulness activities.
o Social Support and Referral: Reduce risk for negative outcomes related to untreated mental illness for
parents/primary caregivers whose risk of developing a serious mental illness is significantly higher than
average including cumulative skills-based training opportunities on effective parenting approaches.
o Sanctuary Peer Support Groups: Hosted 33 peer support meetings. 113 women participated in the
meetings and learned about self-care, self-love, financial health, and personal growth and
development. Through Holding Space, the men’s peer support group, BBK served 31 participants.
Through these meetings, men have continued building relationships with other men in their community
and had conversations about How to Support our Youth, Forgiveness, Financial Health, Love, and Goal
Setting.
o Self-and-Collective Advocacy: Trained and supported families to self-advocate, build collective advocacy
and directly engage the services they need.
o Life-Coaching: 13 African-American women received six free one-hour sessions with a certified life
coach. Participants set short-term goals, midterm, and long-term goals, and used a strength-based
approach to create a plan to achieve their goals. The sessions focused on identifying strengths, support
systems, and worked on shifting mindset.
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CENTER FOR HUMAN DEVELOPMENT (CH D)
David Carrillo, david@chd-prevention.org
901 Sun Valley Blvd., Suite 220, Concord, CA 94520 (925) 349-7333, http://chd-prevention.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Center for Human Development (CHD) is a community-based organization that offers a spectrum of Prevention and
Wellness services for at-risk youth, individuals, families, and communities in the Bay Area. Since 1972 CHD has provided
wellness programs and support aimed at empowering people and promoting growth. Volunteers work side-by-side with
staff to deliver quality programs in schools, clinics, and community sites throughout Contra Costa as well as nearby
counties. CHD is known for innovative programs and is committed to improving the quality of life in the communities it
serves.
PROGRAM: AFRICAN AMERICAN WELLNESS PROGRAM & YOUTH EMPOWERMENT PROGRAM
a. Scope of Services: The African American Wellness Program (formerly African American Health Conductor
Program) serves Bay Point, Pittsburg, and surrounding communities. The purpose is to increase emotional
wellness; reduce stress and isolation; and link African American participants, who are underserved due to poor
identification of needs and lack of outreach and engagement, to appropriate mental health services. Key
activities include: outreach through community events; culturally appropriate education on mental health
topics through Mind, Body, and Soul support groups; conduct community health education workshops in
accessible and non-stigmatizing settings; and navigation assistance for culturally appropriate mental health
referrals.
The Youth Empowerment Program provides LGBTQ youth and their allies in Antioch, Pittsburg, and
surrounding East County communities with strength-based educational support services that build on youths’
assets, raise awareness of mental health needs identification, and foster resiliency. Key activities include: a)
Three weekly educational support groups that promote emotional health and well -being, increase positive
identity and self-esteem, and reduce isolation through development of concrete life skills; b) one leadership
group that meets a minimum of twice a month to foster community involvement; and c) linkage and referral
to culturally appropriate mental health service providers in East County.
b. Target Population: Wellness Program: African American residents in East County at risk of developing serious
mental illness. Youth Empowerment Program: LGBTQ youth in East County
c. Payment Limit: FY 23-24: $176,633
d. Number served: FY 19-20: 733; FY 20-21: 198; FY 21-22: 262
e. Outcomes:
• FY 19-20 African American Wellness Program:
o Served 623 participants during FY 2019-20.
o Moved to telehealth due to COVID-19.
o Provided 9 clients with mental health referrals.
o Participants were provided individualized services to help them to address the current issues they are
facing
• FY 19-20 Youth Empowerment Program:
o 110 individuals were served.
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o Staff facilitated 134 educational group sessions, trainings, and Leadership sessions and staff had 412
individual one-on-one meetings with youth. This is nearly double the number of individual check-ins
and one-on-one meetings from the previous year.
o Successfully Moved to telehealth due to COVID-19
o Provided 6 clients with mental health referrals.
o All Empowerment participants receive an emergency services “Safety Phone List”, including contact
information for CHD’s Empowerment Program, Contra Costa Crisis Center, The Trevor Project, Planned
Parenthood, Community Violence Solutions, STAND Against Violence, Runaway Hotline, Homeless
Hotline, as well as having space to add information for trusted adults and friends. Additional referrals
and linkages are provided as needed, and upon participant assent.
• FY 20-21 African American Wellness Program:
o The African American Wellness Program Roster for support groups from July 2020- June 2021contained
a total of 141 unduplicated attendees.
o There were 389 newsletters distributed to people (outreach) and 67 people attended outreach events.
o Participants who attended the Mind, Body & Soul support groups received tools & techniques to
identify barriers. Participants were individually provided services to help them address their current
issues. Participants were referred to Contra Costa Crisis 211 and the Mental Health Access Line.
o Staff assisted participants by helping them to navigate through the system by assisting with calls to the
Mental Health Access line for appointments, attending doctor appointments, and following up with
participants to check on progress.
• FY20-21 Youth Empowerment Program:
o 57 individuals were served. This number is much less than previous years due to the extreme difficulty
in connecting with LGBTQ+ youth in their home environments during COVID-19. Youth cited lack of
privacy in their home environments and overall stress due to the pandemic as a reason for lack of
participation.
o Telephone communications, email and secure video conferencing, via Zoom, were the main forms of
delivering telehealth support to participants, since COVID-19.
o Staff facilitated 43 educational group sessions, one leadership session, and 833 individual check-ins,
assessments and support sessions. This is double the number of individual check-ins and one-on-one
meetings from the previous year. The sharp increase in this number is due primarily to the shelter in
place order, which led to many participants being willing to only engage in one-on-one, non-video,
communication with staff, and not wanting to participate in groups via telehealth platforms.
o Staff worked closely with local schools in East County to coordinate care and referrals.
o Staff periodically administers the Adolescent Mental Health Continuum Short Form (MHC -SF) during
one-on-one meetings to help assess need for referral to mental health services. Staff provided 10
clients with mental health referrals.
o All Empowerment participants receive an emergency services “Safety Phone List”, including contact
information for CHD’s Empowerment Program, Contra Costa Crisis Center, The Trevor Project, P lanned
Parenthood, Community Violence Solutions, STAND Against Violence, Runaway Hotline, Homeless
Hotline, as well as having space to add information for trusted adults and friends. Additional referrals
and linkages are provided as needed, and upon participant assent.
• FY 21-22 African American Wellness Program:
o The African American Wellness Program serves adults 18 and older, living in East Contra Costa County.
African American Wellness Program supports participants by empowering them to recognize and
achieve inner strengths and coping strategies to maintain emotional wellness.
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o Provided support groups for 155 unduplicated attendees.
o 755 newsletters were distributed
o Outreached to 120 people at community events.
o Participants who attended Mind, Body & Soul support groups received tools & techniques to identity
barriers. Participants were individually provided services to help them address their current issues.
Participants were referred to Contra Costa crisis center 211, mental health access line.
o C.H.A. Michelle Moorehead & R.L. Lisa Gordon assist participants with system navigation.
o The Community Health Advocate called the mental health access line with participants to support
making appointments. They also attended doctor’s appointment, provided follow up.
• FY 21-22 Youth Empowerment Program:
o Staff facilitated 116 educational group sessions and 1137 individual check-ins, assessments and support
sessions. This is more than double the number of group sessions and more than 300 more individual
check-ins and one-on-one meetings from last year.
o Information on mental health topics and services comes up “naturally” during the weekly support
groups so this is not seen as a “stand alone” component by staff. However, regular check-ins and one-
on-one meetings and assessments were provided allowing staff to identify possible “red flags”, such as
symptoms of anxiety, depression, and suicidal ideation, or youth are distressed.
o During check-ins and one-on-one meetings, staff always inquires as to youth’s experiences with school,
family and peers, interest, wellness, and willingness to participate in mental health services, outside
and in addition to Empowerment’s programming.
o Telephone communications, email and secure video conferencing, via Zoom, are the main forms of
delivering telehealth support to participants, in addition to in person meetings, since COVID-19.
o As indicators warrant, staff makes referrals to appropriate, culturally responsive services.
o Staff has ongoing relationships with Care and Cost Teams at Hillview Junior High, in Pittsburg; Pittsburg
High, in Pittsburg; and Deer Valley High, in Antioch which include mental health providers allowing
expeditious entry into treatment, as youth became willing to do so (except in emergency
circumstances).
o Staff also had a functioning knowledge of the processes for referral to access services through Contra
Costa Health Services and private providers and actively support participants and their guardians
navigate these systems.
o The average length of time between referral and access to treatment for this year is just four (4) weeks.
The average duration of symptoms related to mental illness prior to referral is also four (4) weeks.
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CHILD ABUSE PREVENTION COUNCIL (CAPC)
Carol Carrillo, ccarrillo@capc-coco.org
2120 Diamond Blvd #120, Concord, CA 94520, www.capc-coco.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Child Abuse Prevention Council has worked for many years to prevent the maltreatment of children. Through
providing education programs and support services, linking families to community resources, mentoring, and steering
county-wide collaborative initiatives, CAPC has led Contra Costa County’s efforts to protect children. It continually
evaluates its programs to provide the best possible support to the families of Contra Costa County.
PROGRAM: THE NURTURING PARENTING PROGRAM
a. Scope of Services: The Child Abuse Prevention Council of Contra Costa provides an evidence-based curriculum
of culturally, linguistically, and developmentally appropriate, Spanish speaking families in East County, and
Central County’s Monument Corridor. The 20- week curriculum immerses parents in ongoing training, free of
charge, designed to build new skills and alter old behavioral patterns intended to strengthen families and
support the healthy development of their children in their own neighborhoods. Developmental assessments
and referral services are provided to each family served in the program using strategies that are non-
stigmatizing and non-discriminatory. Families are provided with linkages to mental health and other services as
appropriate. Providing the Nurturing Parenting Program (NPP) in the Monument Corridor of Concord and East
County allows underserved parents and children access to mental health support in their own communities and
in their primary language.
b. Target Population: Latino children and their families in Central and East County.
c. Payment Limit: FY 23-24: $192,311
d. Number served: FY 19-20: 169; FY 20-21: 159; FY 21-22: 213
e. Outcomes:
• FY 19-20:
o Two 20-week classes in Central and East County serving parents and their children.
o During the first semester of The Nurturing Parenting Program a total of 44 parents and 45 children
enrolled in the program. A total of 29 parent and 36 children completed and graduated from the NPP
successfully.
o During the second semester of The Nurturing Parenting Program a total of 41 parents and 39 children
enrolled in both regions. A total of 31 parents completed and graduated from the program despite the
many challenges faced during the COVID-19 Shelter-in- Place.
o Staff modified sessions to meet parents needs during the pandemic and offered resources to families
who lost their jobs, linked parents to internet access, and guided them on how to start using zoom to
stay connected.
o All parent participants completed pre- and post-tests. All parents improved their scores on at least four
out of five ‘parenting constructs’ (appropriate expectations, empathy, discipline, self-awareness, and
empowerment).
• FY 20-21:
o Two 20-week classes in Central and East County serving parents and their children. Modifications were
made as needed to accommodate challenges that arose due to the COVID-19 pandemic.
o The Nurturing Parenting Program enrolled a total of 83 Latino parents and 76 children during the fiscal
year.
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o The first semester Central County served 22 parents, successfully graduating 17 parents, East County
served 20 and graduated 12 parents. The second semester Central County served 21 parents and
graduated 13, East County served 20 parents and graduated 15.
o Parents who dropped out of the program were contacted to gather feedback and offer additional
support. Parents dropping out reported having the opportunity to return to the work force, others
shared feeling overwhelmed with school demands and not having time to attend sessions.
o All parent participants completed pre- and post-tests. Overwhelmingly, parents improved their scores
on at least four out of five ‘parenting constructs’ (appropriate expectations, empathy, discipline,
appropriate family roles, and values power independence)
• FY 21-22:
o Four 18-week classes in Central and East County serving parents and their children.
o Enrolled a total of 91 Latino parents and 122 children during the fiscal year.
o The first semester Central County served 26 parents, 18 participated and 13 successfully graduated the
program. East County served 32 parents, 19 participated in sessions and 16 successfully graduated.
o The second semester Central County served 18 parents all 18 participated and 15 graduated, East
County served 15 parents and graduated 11.
o Parents who dropped out of the program were contacted by NPP staff to offer additional support and
linkage if need be. Staff gathered feedback from parents dropping out; parents’ reports provided the
following findings: parents financial demand increased, return to the work force, and/or work
additional job.
o In addition to the curriculum information, psychoeducation was provided to help raise self-awareness,
identify mental health/behavioral challenges that may need professional support.
o NPP also offered three sessions with the collaboration of Dr. Hector Rivera-Lopez. Dr. Rivera who has
experience working with the Latino community in Contra Costa County offers participants an
opportunity to identify possible behavioral/mental health needs that in the past were perceived as
“normal” parenting practices.
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CONTRA COSTA CRISIS CENTER
Tom Tamura, TomT@crisis-center.org
P.O. Box 3364 Walnut Creek, CA 94598 925 939-1916, x107, www.crisis-center.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The mission of the Contra Costa Crisis Center is to keep people alive and safe, help them through crises, and connect
them with culturally relevant resources in the community.
PROGRAM: SUICIDE PREVENTION CRISIS LINE
a. Scope of Services:
• Contra Costa Crisis Center will provide services to prevent suicides throughout Contra Costa County by
operating a nationally certified 24-hour suicide prevention hotline. The hotline lowers the risk of suicide by
assuring 24-hour access to real time services rendered by a trained crisis counselor who not only assesses
suicide and self-harm lethality and provides intervention, but links callers to numerous mental health
treatment options. This linkage occurs via referral to culturally relevant mental health services as well as
provides real time warm transfer to those services when appropriate. because the hotline operates
continuously regardless of time or day, all callers receive timely intervention and access to service when
they need it and
Immediately upon their request. The Crisis Center’s programs are implemented (including agency program
and hiring policies, bylaws, etc.) In a welcoming and intentionally non-discriminatory manner. Much of our
outreach activities and staff/volunteer training activities center around increased awareness of myriad
mental health issues, as well as mental health services, consumer stigma reduction to increase community
comfort at accessing services and in referring those in need.
• Key activities include: answering local calls to toll-free suicide hotlines, including a Spanish-language
hotline; the Crisis Center will maintain an abandonment rate at or below national standard; assisting callers
whose primary language other than English or Spanish through use of a tele-interpreter service; conducting
a lethality assessment on each crisis call consistent with national standards; making follow-up calls to
persons (with their consent) who are at medium to high risk of suicide with the goal of 99% one- month
follow up survival rate; and training all crisis line staff and volunteers in a consistent and appropriate model
consistent with AAS (American Association of Suicidology) certification. As a result of these service
activities, >99% of people who call the crisis line and are assessed to be at medium to high risk of suicide
will be survivors one month later; the Crisis Center will continuously recruit and train crisis line volunteers
to a minimum pool of 25 multi-lingual/culturally competent individuals within the contract year, Spanish-
speaking counselors will be provided 80 hours per week.
• The Crisis Center will provide community outreach and education about how to access crisis services.
Priority and vigorous outreach efforts are directed to underserved and hard to reach populations such as
youth, elderly, isolated, persons with limited English, LGBQT, etc. and focus changes as community needs
emerge and are identified.
• The Crisis Center will offer grief support groups and postvention services to the community
• The Crisis Center will liaison with the County Coroner to provide referrals for grieving survivors (and
mitigating contagion).
• In Partnership with County Behavioral Health, the Contra Costa Crisis Center will co- chair the Countywide
Suicide Prevention Committee.
b. Target Population: Contra Costa County residents in crisis.
c. Payment Limit: FY 23-24: $413,652
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d. Number served: FY19-20: 21,577; FY 20-21: 20,082; FY 21-22: 21,971
e. Outcomes:
• FY 19-20:
o Services provided in English and Spanish, and callers have access to the Language Line interpreter
services in 240 languages.
o Upgraded to an advanced web-based phone system software in July 2019, allowing for remote work
in case of a disaster, and increased the accuracy of calls answered, average speed to answer (in
seconds), and abandonment rate measurements. This allowed calls to the 24-hour crisis lines to
continue without interruption with staff and volunteers working either in the office or remotely due
to COVID-19.
o 21,577 referrals were made to mental health services
o Managed an unprecedented increase in total call volume starting in March 2020 with callers needing
referrals for health, food, housing, and financial assistance as well as experiencing feelings of high
anxiety and stress.
o Provided a 54+ hour call center training for new call center staff and volunteers several times
throughout the year
• FY 20-21:
o Services provided in English and Spanish, and callers have access to the Language Line interpreter
services in 240+ languages.
o 20,082 Mental Health / Crisis Calls received. Provided callers linkage to mental health services through
community resources as appropriate for each call. 100% of callers were assessed for suicide risk level,
and all callers with a risk level of medium or high were offered a follow-up call.
o Maintained a pool of 58 active call center volunteers during this reporting period.
o Provided 54 hours of training curriculum over 10 weeks virtually (30 hours) and in-person (24+ hours)
for each new volunteer training cohort in June-July 2020 and January-February 2021.
o Continued to provide virtual outreach and education presentations regarding Crisis Center Agency
Services, Suicide Prevention, Grief & Loss, and participated in virtual resource fairs due to COVID-19
concerns during this reporting period
o Continued to co-chair the Suicide Prevention Coalition monthly meetings virtually with County Mental
Health
o Exceeded target goals for Suicide Assessment and Intervention Trainings by providing free virtual
trainings offered to all partner agency providers countywide with optional CE credits available:
• Three- 6-hour Trainings
• Three- 1-hour Trainings (one conducted in Spanish)
• Two- 4-hour Trainings
• FY 21-22:
o Provided immediate counseling, active listening, emotional support, and referrals to community
resources via a 24-hour Crisis & Suicide hotline via phone and text. Calls and texts were answered by live
Call Specialists in English and Spanish, as well as access to the 24/7 Language Line interpreter services
for over 240 languages.
o Provided callers linkage to mental health services through community resources as appropriate. 100% of
callers were assessed for suicide risk level, and all callers with a risk level of medium or high were
offered a follow-up call.
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o Provided debriefing, supervision, silent monitoring, and consultation for staff and volunteers. Staff and
volunteers reflect County demographics in diversity of country of origin, languages spoken, culture,
gender, religion, sexual orientation and socio-economic class.
o Exceeded target goals for total mental health/crisis/suicide calls, call response time, and call
abandonment rate during this reporting period.
o Exceeded target goal for number of active call center volunteers including several with multilingual skills
during this reporting period.
o Provided 54+ hours of classroom and one-on-one mentoring training curriculum for two new volunteer
training cohorts (August 2021 and May 2022).
o Exceeded target goals for Suicide Assessment and Intervention Trainings by providing free virtual
trainings offered to all partner agency providers countywide with optional CE credits available:
• Three- 6-hour Trainings (two virtual, one in-person)
• Three- 1-hour Virtual Trainings (one conducted in Spanish)
• Two- 4-hour Virtual Trainings
o Continued to provide virtual outreach and education presentations regarding Crisis Center Agency
Services and Suicide Prevention.
o Continued to co-chair the Suicide Prevention Coalition monthly meetings.
o Responded to ten Postventions/Mobile Grief Response Requests after the sudden death of a student or
colleague at a school, business, or agency.
o Conducted several planning and coordination meetings with the PES team for the follow-up program for
consenting patients discharged from PES. Follow-Up program promotion to patients began August 1,
2022.
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COUNSELING OPTIONS PARENT EDUCATION (C.O.P.E.) FAMILY SUPPORT CENTER
Cathy Botello, cathy.botello@copefamilysupport.org
3000 Citrus Circle, Ste. 220, Walnut Creek, CA 94598 (925) 689-5811, http://copefamilysupport.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
C.O.P.E.’s mission is to prevent child abuse by providing comprehensive support services to strengthen family
relationships and bonds, empower parents, encourage healthy relationships, and cultivate nurturing family units to
encourage an optimal environment for the healthy growth and development of parents and children through parent
education.
PROGRAM: POSITIVE PARENTING PROGRAM (TRIPLE P) EDUCATION AND SUPPORT
a. Scope of Services: In partnership with First 5 Contra Costa Children and Families Commission and C ontra Costa
County Behavioral Health Services, C.O.P.E. is funded to deliver Positive Parenting Program classes to parents of
children ages 0–17. The C.O.P.E Family Support Center will provide approximately 21 services using the evidence -
based Triple P — Positive Parenting Program Level 2 Seminar, Level 3 Primary Care, Level 4 Group, Level 5
Pathways, Level 5 Enhanced, Level 5 Transitions, Level 5 Lifestyle multi -family support groups, at low or no cost to
parents of children two to seventeen years of age.
The program utilizes an evidence based self-regulatory model that focuses on strengthening the positive
attachment between parents and children by building a parent’s capacity for the following five aspects:
1. Self-sufficiency - having the ability to use one’s own resources to independently solve
2. problems and decrease reliance on others.
3. Self-efficacy - having the confidence in performing daily parenting tasks.
4. Self-management - having the tools and skills needed to enable change.
5. Personal agency - attributing the changes made in the family to own effort or the
6. effort of one’s child.
7. Problem-solving - having the ability to apply principles and strategies, including creating parenting plans
to manage current or future problems.
All classes are available in Spanish, Arabic, Farsi and/or English. To outreach to the community about the
curriculum and benefits of Triple P Parenting, C.O.P.E. provides management briefings, orientation, and
community awareness meetings to partner agencies. C.O.P.E. supports and organizes annual trainings for other
partnering agencies, including pre-accreditation trainings, fidelity oversight and clinical and peer support to build
and maintain a pool of Triple P practitioners.
b. Target Population: Contra Costa County parents of children and youth with identified special needs. Our
targeted population includes caregivers residing in underserved communities throughout Contra Costa County.
c. Payment Limit: FY 23-24: $276,270
d. Number served: FY 19-20: 235; FY 20-21: 200; FY 21-22: 217
e. Outcomes:
• FY 19-20:
o Provided 21 Triple P Positive Parenting Group classes and seminars to groups in West, Central and East
Contra Costa County.
o Enrolled 235 client family members in Triple P Parenting classes.
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o Provided a Family Transitions Triple P training program and accredited 18 practitioners.
o Beginning in Mid-March 2020, COPE moved all Triple P classes to online using the Zoom video
conferencing platform.
o Pre and Post Test Survey results indicate program participants showed a 37% decrease in depression,
41% decrease in anxiety, and 24% decrease in overall stress.
o Access and linkage to on-going treatment supported through warm hand off referrals for housing,
vocational, legal, and mental health services.
• FY 20-21:
o Provided twenty-one (21) Triple P Positive Parenting Group classes and seminars to groups in West,
Central and East Contra Costa County. Enrolled 257 individuals in these classes and seminars.
o Provided a Family Transitions Triple P training program and accredited 22 practitioners.
o Continued Triple P classes online using the Zoom video conferencing platform due to the COVID-19
pandemic.
o Provided case management services for families who asked for additional resources. Additionally, if a
parent’s assessment indicated a concern, the participant was contacted to determine if additional
community support was needed. Where appropriate, referrals were made for additional mental health
services.
o Access and linkage to on-going treatment supported through warm hand off referrals for housing,
vocational, legal, and mental health services.
• FY 21-22:
o Provided twenty-one (21) Triple P Positive Parenting Group classes and seminars to residents in West,
Central and Eastern Contra Costa County.
o Enrolled 217 family members in Triple P Positive Parenting classes.
o Provided case management services for families in need of additional resources.
o Clinical and Master level social work interns were provided pre-accreditation training through assisting
accredited Triple P practitioners in their classes. An additional two practitioners were accredited in
Level 4 Stepping Stones through a training offered by a Triple P provider agency in Mendocino County.
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FIRST FIVE CONTRA COSTA
Wanda Davis, wdavis@firstfivecc.org
1486 Civic Ct, Concord CA 94520. (925) 771-7328, http://www.first5coco.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The mission of First 5 Contra Costa is to foster the optimal development of children, prenatal to five years of age. In
partnership with parents, caregivers, communities, public and private organizations, advocates, and county government,
First Five supports a comprehensive, integrated set of sustainable programs, services, and activities designed to improve
the health and well-being of young children, advance their potential to succeed in school, and strengthen the ability of
their families and caregivers to provide for their physical, mental, and emotional growth.
PROGRAMS: TRIPLE P POSITIVE PARENTING PROGRAM
a. Scope of Services: First Five Contra Costa and Contra Costa Behavioral Health jointly fund the Triple P Positive
Parenting Program that is provided to parents of age 0 - 5 children. The intent is to reduce the maltreatment of
children by increasing a family’s ability to manage their children’s behavior and to normalize the need for support
to develop positive parenting skills. The Triple P program provides timely access to service by placing the classes
throughout county and offering classes year-round. The Program has been proven effective across various cultures,
and ethnic groups. Triple P is an evidence-based practice that provides preventive and intervention support. First 5
Contra Costa provides over-site of the subcontractor, works closely with the subcontractor on program
implementation, identifying, recruiting, and on-boarding new Triple P Practitioners, management of the database,
review of outcome measurements, and quality improvement efforts. The partnership is intended to provide
outreach for increasing recognition of early signs of mental illness.
b. Target Population: Contra Costa County parents of at risk 0–5 children.
c. Payment Limit: FY 23-24: $92,023
d. Number Served: FY 19-20: 189; FY 20-21: 189; FY 21-22: 193
e. Outcomes:
• FY 19-20:
o Delivered 15 classes and 2 seminar series throughout the county at various times and convenient
locations to accommodate transportation barriers. (Through partnership with C.O.P.E.)
o Held 12 presentations and briefings to early childhood organizations as an engagement and recruitment
tool
o Offered case management support to parents as appropriate
• FY 20-21:
o Delivered 15 classes throughout the county at various times and convenient locations to accommodate
transportation barriers. (Through partnership with C.O.P.E.)
o Held 14 presentations and briefings to early childhood organizations as an engagement and
recruitment tool
o Offered case management support to 45 families who asked for additional resources.
o Trained and accredited 7 practitioners who supported classes for parents with children ages 0-5.
• FY 21-22:
o Provided 16 Group Triple P classes for parents with children ages 0-5 and served 193 participants.
o 80% of families completed the Triple P program.
o Classes were free to all participants and provided in English and Spanish in East, West, and Central
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County.
o Conducted 12 Seminars African American families with children ages 0-5.
o 46 families with children ages 0-5 received additional case management services.
o Conducted 12 presentations and briefings outreach activities to early childhood organizations to
educate them about Triple P class offerings and program participation requirements.
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FIRST HOPE (C ONTRA C OSTA H EALTH )
Jude Leung, yatmingjude.leung@cchealth.org
391 Taylor Boulevard, Suite 100, Pleasant Hill, CA 94523 925-608-6550, http://www.firsthopeccc.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Contra Costa Behavioral Health Services combines Mental Health, Alcohol & Other Drugs and Homeless Program into a
single system of care. The First Hope program operates within Contra Costa Behavioral Health’s Children’s System of
Care but is a hybrid program serving both children and young adults.
PROGRAM: FIRST HOPE: EARLY IDENTIFICATION AND INTERVENTION IN PSYCHOSIS
a. Scope of Service: The mission of the First Hope program is to reduce the incidence of psychosis and the
secondary disability of those developing a psychotic disorder in Contra Costa County through:
• Early Identification of young people between ages 12 and 30 who are showing very early signs of psychosis
and are determined to be at risk for developing a serious mental illness.
• Engaging and providing immediate treatment to those identified as “at risk”, while
maintaining progress in school, work, and social relationships.
• Providing an integrated, multidisciplinary team approach including psychoeducation, multi-family groups,
individual and family therapy, case management, occupational therapy, supported education and
vocation, family partnering, and psychiatric services within a single service model.
• Outreach and community education with the following goals: 1) identifying all young people in Contra
Costa County who are at risk for developing a psychotic disorder and would benefit from early
intervention services; and 2) reducing stigma and barriers that prevent or delay seeking treatment through
educational presentations.
• In FY 18-19, the program expanded to offer Coordinated Specialty Care (CSC) services to First Episode
Psychosis (FEP) young people ages 16-30, and their families, who are within 18 months of their first
episode
b. Target Population: 12–30-year-old young people and their families
c. Total Budget: FY 23-24: $3,550,789
d. Staff: 27 FTE full time equivalent multi-disciplinary staff
e. Number served: FY 19-20: 960; FY 20-21: 987; FY 21-22: 876
f. Outcomes:
• FY 19-20:
o Helped clients manage Clinical High-Risk symptoms and maintain progress in school, work, and
relationships.
o One conversion out of 78 from clinical high risk to psychosis.
o 104 First Hope clients had zero PES visits or hospitalizations.
o Zero completed suicides in FY 19-20.
o Trained 13 new staff in the Coordinated Specialty Care (CSC) model and trained and certified all staff in
MultiFamily Group Treatment (MFGT) and Cognitive Behavioral Therapy for Psychosis (CBTp).
o Reduced the stigma associated with symptoms.
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• FY 20-21:
o Helped clients manage Clinical High-Risk symptoms and maintain progress in school, work, and
relationships.
o Two conversions out of 63 from clinical high risk to psychosis (conversion rate of 3%).
o 108 First Hope clients had zero PES visits or hospitalizations.
o Zero completed suicides in FY 20-21.
o Conducted fewer outreach presentations than usual due to the COVID pandemic; however, First Hope
still trained 66 clinicians that included staff from hospitals and community-based mental health
agencies such as Seneca and Putnam Clubhouse, as well as psychology interns.
o Reduced the stigma associated with symptoms.
• FY 21-22:
o Helped clients manage Clinical High-Risk symptoms and maintain progress in school, work, and
relationships.
o Zero conversions from clinical high risk to psychosis.
o 80% of First Hope clients had zero PES visits or hospitalizations.
o Zero completed suicides in FY 21-22.
o Trained 218 clinicians that included staff from county and community-based mental health agencies
such as the Contra Costa Behavioral Health West Childrens Clinic and Seneca, as well as family
medicine residents, psychology interns, and students from the SPIRIT program, which trains individuals
with lived experience of mental health and/or substance use disorders to become peer providers.
o Reduced the stigma associated with symptoms.
• Long Term Public Health Outcomes:
o Reduce conversion rate from Clinical High-Risk symptoms to schizophrenia.
o Reduce incidence of psychotic illnesses in Contra Costa County.
o Increase community awareness and acceptance of the value and advantages of seeking mental health
care early.
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HOPE SOLUTIONS (FORMERLY CONTRA COSTA INTERFAITH HOUSING)
Beth Limberg, blimberg@hopesolutions.org
399 Taylor Blvd. Ste. 115, Pleasant Hill, CA 94530 (925) 944-2244, https://www.hopesolutions.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Hope Solutions provides permanent, affordable housing and vital, on-site support services to homeless and at-risk
families and individuals in Contra Costa County. By providing services on-site at the housing programs where individuals
and families live, we maximize timeliness and access to services. This model also minimizes the discriminatory barriers to
support, due to lack of transportation or other resources.
PROGRAM: STRENGTHENIN G VULNERABLE FAMILIES
a. Scope of Services:
• The Strengthening Vulnerable Families program provides support services at 5 locations. All these locations
house vulnerable adults and/or families with histories of homelessness, mental health challenges and/or
substance abuse problems. Case management was provided on-site and in-home for all residents requesting
this support. Youth enrichment/afterschool programming was provided at all family housing sites. The total
number of households offered services under this contract was 286, including the following sites:
o Garden Park Apartments (Pleasant Hill) – 27 units permanent supportive housing for formerly homeless
families with disabilities
o Lakeside Apartments (Concord) – 124 units of affordable housing for low-income families and individuals
(including 12 units of permanent supportive housing for formerly homeless residents with disabilities).
o Bella Monte Apartments (Bay Point) – 52 units of affordable housing for low- income families and
individuals
o Los Medanos Village (Pittsburg) – 71 units of affordable housing for low-income families and individuals
o MHSA funded housing (Concord, Pittsburg) - 12 residents in 3 houses.
• In addition to case management, Hope Solutions also provides property management and maintenance for
the 12 units of MHSA housing.
• Hope Solutions also agreed to participate with helping to host a community forum on permanent supportive
housing during the year.
b. Target Population: Formerly homeless/at-risk families and youth.
c. Payment Limit: FY 23-24: $421,221
d. Number served: FY 19-20: 433; FY 20-21: 367; FY 21-22: 429
e. Outcomes:
• FY 19-20:
o Provided 8 parenting support groups, 8 sessions/group at the 4 housing sites for a total of 67 group
sessions and least 83 participants.
o Provided 4350 hours of support services with on-site case management to 275 families/433
individuals.
o After the Shelter-in-Place order many residents lost their jobs. Working remotely, case managers
assisted 23 residents to access unemployment resources, and 33 residents to access COVID funds to
subsidize rents. At Lakeside 12 undocumented families were also assisted to receive the COVID
California state funds designated for immigrants.
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o Staff also organized food resources for families with limited funds and delivered food to over 100
households to help keep residents safe. Case managers also distributed activity bags to youth
including crayons, activity booklets, and hand sanitizer/PPE. Masks were distributed to over 100
families as needed, and education and support was offered regarding the stay-at-home order and the
COVID19 virus.
o Provided 2914 hours of service to 181 youth at youth enrichment centers in the four housing sites.
Activities included afterschool programming, summer programming, educational advocacy, and a teen
support group.
o 99% (277/281) of families maintained their housing. 96% (104/108) of families at risk for eviction
remained housed. 98% (243/248) of families requesting assistance with concrete resources had their
request fulfilled (e.g., access to food, employment, transportation, healthcare, and mental health
resources).
o 100% (8/8) of the residents who attended the wellness/harm-reduction group sessions reported using
the coping strategies they learned in the groups.
o 77% (33/43) of youth who were assessed with the Social Skills Index Survey (SSIS) improved their skill
score over the year.
o 87% (71/82) of youth that participate in the afterschool academic and tutoring program achieved at
least four new CA Academic benchmarks.
o 86% (62/72) of grades K through 5 children achieved progress with their reading skills
o 100% (4/4) of Teen Club youth participants completed end of year surveys and showed improved self-
concept/self-esteem.
o 88% (75/85) of parents who received educational advocacy/coaching reported having an
improved/positive experience working with school personnel.
• FY 20-21:
o Altered services as needed to accommodate family needs during the COVID-19 pandemic.
o 89% (16/18) of youth that participated in the afterschool academic and tutoring program achieved at
least 4 benchmarks.
o 94% (74/79) of the families receiving intensive case management, showed improvement in at least
one area of self-sufficiency as measured annually on the 20 area, self-sufficiency matrix (and had an
average score of stable (3) or better on this assessment).
o 100% (193/193) of families maintained their housing and 100% (103/103) of families at risk for
eviction remained housed. One of the families living for many years at Garden Park Apartments was
able to purchase their own home
o 98% (126/128) of families requesting assistance with concrete resources had their request fulfilled.
This was a heavy year for concrete service needs as families coped with the stay home orders, home
schooling, unemployment and access to the financial resources being offered under the pandemic.
Examples of their requests included access to food, employment support/unemployment applications,
technological resources (computers, internet) transportation, healthcare and mental health resources
and benefits offered under the Rescue Bill.
o 80% (8/10) of families taking the Parental Stress Index assessment showed lowered levels of stress
after group participation.
o 100% (10/10) of the residents who attended the wellness/harm-reduction group sessions reported
using the coping strategies they learned in the groups.
o 100% (74/74) of parents who received educational advocacy/coaching reported having an
improved/positive experience working with school personnel.
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o Provided 914 hours of advocacy for families working with remote learning.
o Many parents attended the remote support groups at the 4 sites. Anecdotal feedback from the
parents was uniformly positive, as reported above. Hope Solutions had challenges with getting the
Parental Stress Index data due to the paper/in-person nature of the assessment. With the realization
that the pandemic would be continuing for a while, Hope Solutions applied for and received a grant to
purchase digital versions of the PSI assessment tool and will be using that in the coming year to be
able to obtain more feedback.
• FY 21-22:
o Provided on-site case managers and youth enrichment coordinators at 7 housing sites. One of these
sites houses 27 formerly homeless families. Three of these housing sites are affordable housing for
247 households that have incomes at 50% or lower than the Average Median Income of the
community. The last 3 housing sites house 4 individuals at each of 3 houses.
o 83% (34/41) of youth maintained or showed improvement in self-esteem and confidence as measured
by the Piers-Harris Self-Concept Scale.
o 91% (21/23) families with children at GPA showed improvement in at least one area of self-sufficiency
and had an average score of stable (3) or better on this assessment.
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JAMES MOREHOUSE PROJECT (JMP) (FISCAL SPONSO R BAY AREA COMMUNITY RESOURCES)
Jenn Rader, jenn@jmhop.org
540 Ashbury Ave, El Cerrito, CA 94530, (510) 231-1437, http://www.jamesmorehouseproject.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The James Morehouse Project (JMP) works to create positive change within El Cerrito High School through health
services, counseling, youth leadership projects and campus-wide school climate initiatives. Founded in 1999, the JMP
assumes youth have the skills, values, and commitments to create change in their own lives and the life of the school
community. The JMP partners with community and government agencies, local providers, and universities.
PROGRAM: JAMES MOREHOUSE PROJECT (JMP)
a. Scope of Services: The James Morehouse Project (JMP), a school health center at El Cerrito High School (fiscal
sponsor: BACR), offers access to care and wellness through a wide range of innovative youth development
programs for 300 multicultural youth in West Contra Costa County. Through strategic partnerships with
community-based agencies, local universities, and county programs, JMP offers three main program areas that
include: Counseling & Youth Development, Restorative School-Wide Activities, and Medical & Dental Services. Key
activities designed to improve students’ well-being and success in school include: AOD Prevention;
Migrations/Journeys (immigration/acculturation); Bereavement Groups (loss of a loved one); Culture Keepers
(youth of color leadership); Discovering the Realities of Our Communities (DROC – environmental and societal
factors that contribute to substance abuse); Peer Conflict Mediation; and Dynamic Mindfulness.
As an on-campus student health center, the JMP is uniquely situated to maximize access and linkage to mental
health services for young people from underserved communities. The JMP connects directly with young people at
school and provides timely, ongoing, and consistent services to youth on-site. Because the JMP also offers a wide
range of youth development programs and activities, JMP space has the energy and safety of a youth center. For
that reason, students do not experience stigma around coming into the health center or accessing services.
b. Target Population: At-risk students at El Cerrito High School
c. Payment Limit: FY 23-24: $115,815
d. Numbers Served: FY 19-20: 405; FY 20-21: 328; FY 21-22: 399
e. Outcomes:
• FY 19-20:
o With the help of a team that included 8 clinical interns, JMP served 405 young people participated in 23
different groups and/or individual counseling.
o Referred 17 young people to mental health services.
o Altered services to accommodate remote support with COVID-19 including partnering with community-
based partners like the Seneca MRT in crisis situations.
o COVID-19 related needs were addressed through case management, including working with young
people and families around challenges with distance learning (e.g., accessing Wi-Fi, troubleshooting
tech challenges), and securing cash assistance and accessing other resources (e.g., food, legal
assistance).
o Stronger connection to caring adults/peers (build relationships with caring adult(s), peers) for
participating youth.
o Increased well-being (diminished perceptions of stress/anxiety, improvement in family/loved-one
relationships, increased self-confidence, etc.) for participating youth.
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o Strengthened connection to school (more positive assessment of teacher/staff relationships, positive
peer connections, ties with caring adults) for participating youth.
• FY 20-21:
o Continued to provide services virtually due to the COVID-19 pandemic. The JMP stayed connected with
school staff, young people and families, through a range of outreach strategies: setting up a JMP space
on Google Classroom, staffing an ongoing drop-in space through Google Meet and collaborating closely
with teachers, guidance counselors, the attendance clerk and JMP’s administrative team to ensure that
JMP was able to contact students/families in need.
o 328 young people participated in 12 different groups and/or individual counseling.
o Partnered with community-based organizations like the Seneca MRT in crisis situations.
o Fifteen-Twenty people attended JMP led monthly evening English Language Advisory Committee (ELAC)
meetings on Zoom. Families learned to access resources in the community and how to advocate for the
rights of their children with school staff. Immigrant families also received case management support
connecting them to legal, housing and other family supports in addition to counseling services for youth
on-site.
o 92% of participating youth reported feeling like “there is an adult at school I could turn to if I need
help.”
o 93% of participating youth “I deal with stress and anxiety better” after program participation.
o 72% of participating students reported they “skip less school/cut fewer classes after program
participation.
• FY 21-22:
o Stronger connection to caring adults/peers (build relationships with caring adult(s), peers) for
participating youth. From student evaluations: 94% of participating youth reported feeling like, “there
is an adult at school I could turn to if I need help.”
o Increased in well-being (diminished perceptions of stress/anxiety, improvement in family/loved-one
relationships, increased self-confidence, etc.) for participating youth. From student evaluations: 91% of
participating youth reported, “I deal with stress and anxiety better” after program participation.
o Strengthened connection to school (more positive assessment of teacher/staff relationships, positive
peer connections, ties with caring adults) for participating youth. From student evaluation: 77% of
participating students reported they “skip less school/cut fewer classes after program participation.
o Strengthened culture of safety, connectedness and inclusion schoolwide. The WCCUSD implemented
The California Healthy Kids Survey at the end of May, 2022. Results are not yet available at this time.
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JEWISH FAMILY & COMMUNITY SERVICES EAST BAY (JFCS )
Fouzia Azizi, fazizi@jfcs-eastbay.org
1855 Olympic Blvd. #200, Walnut Creek, CA 94596 (925) 927-2000, https://jfcs-eastbay.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Rooted in Jewish values and historical experiences, and inspired by the diverse communities the agency serves, JFCS East
Bay promotes the well-being of individuals and families by providing essential mental health and social services to
people of all ages, races, and religions. Established in 1877, JFCS East Bay’s long tradition of caring directly impacts the
lives of approximately 6,000 Alameda and Contra Costa residents each year. The agency provides services in three main
program areas: Refugees & Immigrants, Children & Parents, and Adults & Seniors. Woven throughout these services is a
comprehensive volunteer program.
PROGRAM: COMMUNITY BRIDG ES
a. Scope of Services: During the term of this contract, Jewish Family & Community Services East Bay will assist
Contra Costa Behavioral Health to implement the Mental Health Services Act (MHSA), Prevention and Early
Intervention Program “Reducing Risk of Developing Mental Illness” by providing Outreach and Engagement to
Underserved Communities with the Community Bridges Program, providing culturally grounded, community -
directed mental health education and navigation services to 200 to 300 refugees and immig rants of all ages and
sexual orientations in the Afghan, Syrian, Iranian, Iraqi, African, and Russian communities of central Contra
Costa County. Prevention and early intervention-oriented program components include culturally and
linguistically accessible mental health education; early assessment and intervention for individuals and families;
and health and mental health system navigation assistance. Services will be provided in the context of group
settings and community cultural events, as well as with individuals and families, using a variety of convenient
non-office settings such as schools, senior centers, and client homes. In addition, the program will include
mental health training for frontline staff from JFCS East Bay and other community agencies working with
diverse cultural populations, especially those who are refugees and immigrants.
b. Target Population: Immigrant and refugee families of Contra Costa County at risk for developing a serious
mental illness.
c. Payment Limit: FY 23-24: $190,664
d. Number served: FY 19-20: 311; FY 20-21: 225; FY 21-22: 461
e. Outcomes:
• FY 19-20:
o Provided culturally and linguistically appropriate care to all consumers served
o Served 311 people, including 135 frontline staff and 176 clients.
o Completed three out of four planned trainings for the year. The fourth training was cancelled due to
COVID-19. All three trainings were held via Zoom and had high attendance. In total, 135 service
providers from the community were trained, exceeding the target of training 75 frontline staff. 96% of
respondents reported a better understanding of recognizing stress and risk factors after the training
and 91% of respondents reported a better understanding of when to refer clients to specialized
services.
o Provided mental health education classes to 16 Russian-speaking seniors, parenting workshops to 16
Afghan parents, bilingual/bicultural case management to 160 clients (including 85 children ages 18 and
under and 75 adults ages 18 and older and provided bicultural individual therapy services to 25 Dari-
speaking clients.
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o 100% of the 75 adult case management clients reported upon exit they were able to independently
seek help for mental health services, knew how to link to the appropriate persons within the county
health care system or other community resources for resolution of health or mental health issues, and
had an increased understanding of health and mental health care systems in Contra Costa County.
o 81% of participants in the Russian Mental Health classes reported a better understanding of when and
how to seek help, 93% reported an increased ability to recognize stress and risk factors in themselves
and/or family members, and 93% reported feeling more supported after coming to the group.
o 100% of participants in the Afghan Parenting Workshops reported they learned useful skills to become
a more effective parent, had a better understanding of when and how to seek help, and felt more
supported after coming to the group. 87.5% reported having an increased ability to recognize stress and
risk factors in themselves and/or family members.
• FY 20-21:
o Served 225 people, including 120 frontline staff and 105 clients.
o Facilitated two virtual trainings (via Zoom) during the pandemic. Trained 120 service providers from the
community, exceeding the target of training 75 frontline staff
o Provided 10.5 hours of individualized mental health education sessions to 14 Russian-speaking seniors.
o Provided three 7- week series online psychosocial support groups serving 20 Afghan mothers.
o Provided 77 clients with bilingual/bicultural case management.
o Provided over 100 hours of culturally attuned therapy services to 3 refugee clients with in-house and
referred 5 refugee clients to external providers.
o 94% of the adult case management clients reported upon exit that they were able to independently
seek help for mental health services.
o 92% of the adult case management clients reported knowing how to link to the appropriate persons for
resolution of health or mental health issues.
o 100% of the adult case management clients reported upon exit that they had an increased
understanding of health and mental health care systems in Contra Costa County.
o 94% of respondents from our cross-cultural staff trainings reported that they had a better
understanding of recognizing stress and risk factors after the training.
o 91% of respondents from our cross-cultural staff trainings reported that they had a better
understanding of when to refer clients to specialized services.
o 78% of participants of the Russian Mental Health Classes reported to have a better understanding of
when and how to seek help.
o 100% of participants of the Russian Mental Health Classes reported that they have an increased ability
to recognize stress and risk factors in themselves and/or family members, reported feeling more
supported after coming to the group, and reported having a better understanding of the concepts
discussed in individual sessions.
o 100% of participants of the Afghan Mothers’ Support Groups reported having an increased ability to
recognize stress and risk factors, a better understanding of trauma and how it affects the mind and
body, a better understanding of the concepts discussed in group, having learned helpful techniques to
deal with their own stress and emotions, a better understanding of when and how to seek help if I need
it, feeling more supported after attending the group, having learned helpful parenting skills that they
will use with their own children, and being able apply what they learned from the group in their own
life.
o Provided culturally and linguistically appropriate care to all consumers served.
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• FY 21-22:
o Served 461 people. Clients include 185 children (ages 0-15); 98 transition-aged youth (ages 16-25); 166
adults (ages 26-59); and 12 older adults (ages 60+).
o Completed 208 pre-post assessments with adult case management clients (ages 18+).
o Provided 10- week series family support with Sutter Health partnership serving 6 families.
o Provided 208 clients with bilingual/bicultural case management: (ages 18 and older).
o Health and Mental Health System Navigation (Case Management)
• 96% of the adult case management clients reported upon exit that they were able to
independently seek help for mental health services. At entry, 62 % of clients reported that they did
not know how to do this.
• 93% of the adult case management clients reported upon exit that they knew how to link to the
appropriate persons within the county health care system or other community resources for
resolution of health or mental health issues. At entry, 79% of clients reported that they did not
know how to do this.
• 100% of the adult case management clients reported upon exit that they had an increased
understanding of health and mental health care systems in Contra Costa County. At entry, 91 % of
clients reported that they did not understand care systems.
o Women / Men Support / Educational Groups
• 100% of participants reported to have an increased ability to recognize stress and risk factors in
myself or family.
• 100% of participants reported to have a better understanding of trauma and how it affects the
mind and body.
• 100% of participants reported to have a better understanding of the concepts discussed in group.
• 100% of participants reported to have learned helpful techniques to deal with their own stress and
emotions.
• 93% of participants reported to have better understanding of when and how to seek help if I need
it.
• 100% of participants reported to feeling more supported after attending the group.
• 100% of participants reported to have learned helpful parenting skills that they will use with their
own children.
• 100% of participants reported to apply what they learned from the group in their own life.
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JUVENILE JUSTICE SYSTEM – SUPPORTING YOUTH (C ONTRA COSTA H EALTH )
Steve Blum, steven.blum@cchealth.org
202 Glacier Drive, Martinez, CA 94553 (925) 957 -2739
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other Drugs
and Homeless Program into a single system of care. The staff working to support youth in the juvenile justice system
operate within Contra Costa Behavioral Health’s Children’s System of Care.
PROGRAM: ORIN ALLEN YOUTH REHABILITATION FACILITY (OAYRF) / MENTAL HEALTH PROBATION
LIAISON SERVICES (MHPLS)
County behavioral health clinicians strive to help youth experiencing the juvenile justice system become
emotionally mature and law-abiding members of their communities. Services include: screening and assessment,
consultation, therapy, and case management for inmates of the Juvenile Detention Facility and juveniles on
probation, who are at risk of developing or struggle with mental illness or severe emotional disturbance.
a. Scope of Services: Orin Allen Youth Rehabilitation Facility (OAYRF) provides 100 beds for seriously delinquent
boys ages 13-21, who have been committed by the Juvenile Court. OAYRF provides year-round schooling, drug
education and treatment, Aggression Replacement Training, and extracurricular activities (gardening, softball).
Additionally, the following mental health services are provided at OAYRF: psychological screening and
assessment, crisis assessment and intervention, risk assessment, individual therapy and consultation, family
therapy, psychiatric, case management and transition planning.
b. Mental Health Probation Liaison Services (MHPLS) has a team of three mental health probation liaisons
stationed at each of the three field probation offices (in East, Central, and West Contra Costa County). The
mental health probation liaisons are responsible for assisting youth and families as they transition out of
detention settings and return to their communities. Services include: providing mental health and social service
referrals, short term case management, short term individual therapy, short term family therapy. Additionally,
the mental health probation liaisons are responsible for conducting court- ordered mental health assessments
for youth within the county detention system.
c. Target Population: Youth in the juvenile justice system in need of mental health support
d. Payment Limit: FY 23-24: $433,535
e. Staff: 5 Mental Health Clinical Specialists: 3 probation liaisons, 2 clinicians at the Ranch
f. Number Served: FYs 19-20, 20-21, and 21-22: 300+
g. Outcomes:
• FYs 19-20, 20-21, and 21-22:
o Help youth address mental health and substance abuse issues that may underlie problems with
delinquency.
o Increased access to mental health services and other community resources for at risk youth.
o Provide referrals, short-term therapy, and short-term case management to help decrease symptoms of
mental health disturbance.
o Increase family and youth help-seeking behavior; decrease stigma associated with mental illness.
o Work with Probation, families, and youth to decrease out-of-home placements and rates of recidivism.
o Help youth and families increase problem-solving skills.
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LA CLINICA DE LA RAZA
Joanna Ekstrom, jekstrom@laclinica.org
PO Box 22210, Oakland, CA, 94623, (510) 535 2911, https://www.laclinica.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
With 35 sites spread across Alameda, Contra Costa, and Solano Counties, La Clínica delivers culturally and linguistically
appropriate health care services to address the needs of the diverse populations it serves. La Clínica is one of the largest
community health centers in California.
PROGRAM: VÍAS DE SALUD AND FAMILIAS FUERTES
a. Scope of Services: La Clínica de La Raza, Inc. (La Clínica) will implement Vías de Salud (Pathways to Health) to
target Latinos residing in Central and East Contra Costa County with a goal of: a) 3,000 depression screenings;
b) 250 assessment and early intervention services provided by a Behavioral Health Specialist to identify risk of
mental illness or emotional distress, or other risk factors such as social isolation; and c) 1,250 follow-up
support/brief treatment services to adults covering a variety of topics such as depression, anxiety, isolation,
stress, communication and cultural adjustment. La Clínica’s PEI program category is Improving Timely Access
to Services for Underserved Populations.
Contractor will also implement Familias Fuertes (Strong Families), to educate and support Latino parents and
caregivers living in Central and East Contra Costa County so that they can support the strong development of
their children and youth. The project activities will include: 1) Screening for risk factors in youth ages 0-18
(750 screenings); 2) 75 Assessments (includes child functioning and parent education/support) with the
Behavioral Health Specialist will be provided to parents/caretakers of children ages 0-18; 3) Three hundred
(300) follow up visits with children/families to provide psychoeducation/brief treatment regarding behavioral
health issues including parent education, psycho-social stressors/risk factors and behavioral health issues.
The goal is to be designed and implemented to help create access and linkage to mental health treatment, be
designed, implemented, and promoted in ways that improve timely access to mental health treatment
services for persons and/or families from underserved populations, and be designed, implemented, and
promoted using strategies that are non-stigmatizing and non-discriminatory.
b. Target Population: Contra Costa County Latino residents at risk for developing a serious mental illness.
c. Payment Limit: FY 23-24: $315,771
d. Number served: FY 19-20: 922; FY 20-21: 845; FY 21-22: 799
e. Outcomes:
• FY 19-20 Vías de Salud:
o Offered 3623 depression screenings (120% of yearly target), 296 assessments and early intervention
services (118% of yearly target), and 1238 follow-up support/brief treatment services (99% of yearly
target).
o Programming pivoted to telehealth as needed during COVID-19
• FY 20-21 Vías de Salud:
o Offered 8,521 depression and anxiety screenings ( 284% of yearly target), 1,180 assessments and
early intervention services provided by a Behavioral Health Specialists to identify risk of mental
illness or emotional distress, or other risk factors such as social isolation (472% of yearly target), and
2,786 follow up support/brief treatment services to adults covering a variety of topics such as
depression, anxiety, isolation, stress, communication and cultural adjustment (222% of yearly
target).
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o Continued to provide telehealth services as needed due to COVID-19.
• FY 21-22 Vías de Salud:
o 9,393 depression and anxiety screenings (313.10% of yearly target).
o 1,972 assessments and early intervention services provided by a Behavioral Health Specialists to
identify risk of mental illness or emotional distress, or other risk factors such as social isolation
(789% of yearly target).
o 4,242 follow up support/brief treatment services to adults covering a variety of topics such as
depression, anxiety, isolation, stress, communication and cultural adjustment (339.36% of yearly
target).
• FY 19-20 Familias Fuertes:
o Offered 661 screenings for youth (88% of yearly target), 113 assessments for youth (105% of yearly
target), and 333 follow-up visits with families (111% of yearly target).
o Programming pivoted to telehealth as needed during COVID-19
• FY 20-21 Familias Fuertes:
o Offered 766 screens for risk factors in youth ages 0-17 (102% of yearly target), 233 Assessments
(includes child functioning and parent education/support) with the a Behavioral Health Specialist
were provided to parents/caretakers of children ages 0-17 (310% of yearly target), and 597 follow up
visits occurred with children/families to provide psycho-education/brief treatment regarding
behavioral health issues including parent education, psycho-social stressors/risk factors and
behavioral health issues (199% of yearly target).
o Continued to provide telehealth services as needed due to COVID-19.
• FY 21-22 Familias Fuertes:
o 934 screens for risk factors in youth ages 0-17 (124.53% of yearly target).
o 469 Assessments (includes child functioning and parent education/support) with a Behavioral
Health Specialist were provided to parents/caretakers of children ages 0-17 (625.33% of yearly
target).
o 683 follow up visits occurred with children/families to provide psychoeducation/brief treatment
regarding behavioral health issues including parent education, psycho-social stressors/risk factors
and behavioral health issues (227.67% of yearly target).
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L AO FAMILY COMMUNITY DEVELOPMENT (LFCD)
Kathy Rothberg, krothberg@lfcd.org
1865 Rumrill Blvd. Suite #B, San Pablo, CA 94806, (510) 215-1220, https://lfcd.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Founded in 1980, Lao Family Community Development, Inc. (LFCD) annually assists more than 15,000 diverse refugee,
immigrant, limited English, and low-income U.S. born community members in achieving long-term financial and social
self-sufficiency. LFCD operates in 3 Northern California counties delivering timely, linguistically, and culturally
appropriate services using an integrated service model that addresses the needs of the entire family unit, with the goal
of achieving self-sufficiency in one generation.
PROGRAM: HEALTH AND WELL -BEING FOR ASIAN FAMILIES
a. Scope of Services: Lao Family Community Development, Inc. provides a comprehensive and culturally sensitive
Prevention and Early Intervention Program that combines an integrated service system approach for serving
underserved Asian and Southeast Asian adults throughout Contra Costa County. The program activities
designed and implemented include: comprehensive case management; evidence based educational
workshops using the Strengthening Families Curriculum; and peer support groups. Strategies used reflect non-
discriminatory and non-stigmatizing values. We will provide outreach, education, and support to a diverse
underserved population to facilitate increased development of problem-solving skills, increase protective
factors to ensure families emotional well-being, stability, and resilience. We will provide timely access,
referral, and linkage to increase client’s access to mental health treatment and health care providers in the
community based, public, and private system. LFCD provides in language outreach, education, and support to
develop problem solving skills, and increase families’ emotional well -being and stability, and help reduce the
stigmas and discriminations associated with experiencing mental health. The staff provides a client centered,
family focused, strength-based case management and planning process, to include home visits, brief
counseling, parenting classes, advocacy, and referral to other in-house services such as employment services,
financial education, and housing services. These services are provided in clients’ homes, other community -
based settings, and the offices of LFCD in San Pablo.
b. Target Population: South Asian and Southeast Asian Families at risk for developing serious mental illness.
c. Payment Limit: FY 23-24: $214,315
d. Number served: FY 19-20: 128; FY 20-21: 126; FY 21-22: 127
e. Outcomes:
• FY 19-20:
o A total of 125 clients completed the Pre LSNS assessment and 125 clients completed the Post LSNS
assessments. The average progression was 8 with a high correlation between the participant’s
progression and level of participation in monthly social peer support groups activities and workshops.
o 98% (125 of 128 respondents) of the participants were satisfied with the program services, and 2% (3 of
128 respondents) were somewhat satisfied with the program services.
o 101 clients were referred to mental health services.
o Held 16 Strengthening Families Program (SFP) workshops (2 workshops per month from August 2019 to
March 2020). Due to COVID-19 there were no SFP event from April to May 2020.
o Facilitated 6 different thematic peer support groups/events during the FY
o Provided case management and system navigation for 128 community members
• FY 20-21:
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o A total of 126 clients completed the Pre LSNS assessment and 126 clients completed the Post LSNS
assessments. The average progression was 5 with a high correlation between the participant’s
progression and level of participation in monthly social peer support groups activities and workshops.
o 95% (120 of 126 respondents) of the participants were satisfied with the program services, and 5% (6 of
126 respondents) were somewhat satisfied with the program services.
o 12 participants that were referred to mental health services because of monitoring clients’ mental
health status.
o Held 10 SFP workshops during the program year (1 workshop per month from August 2020 to May
2021).
o Facilitated 24 different thematic peer support groups/events during the FY.
• FY 21-22:
o Served 127 participants from both communities representing a diverse group (Nepali, Tibetan, Lao, and
Mien).
o Provided navigation and timely access to internal and external services including linkages to mental
health and other service providers.
o A total of 127 clients completed the Pre LSNS assessment and 127 clients completed the Post LSNS
assessments. The average progression was 5 with a high correlation between the participant’s
progression and level of participation in monthly social peer support groups’ activities and workshops.
o 94% (120 of 127 respondents) of the participants were satisfied with the program services, and 5% (6 of
127 respondents) were somewhat satisfied with the program services.
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THE LATINA CENTER
Miriam Wong, mwong@thelatinacenter.org
3701 Barrett Ave #12, Richmond, CA 94805, (510) 233-8595, https://thelatinacenter.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Latina Center is an organization of and for Latinas that strive to develop emerging leaders in the San Francisco Bay
Area through innovative training, support groups and leadership programs. The mission of The Latina Center is to
improve the quality of life and health of the Latino Community by providing leadership and personal development
opportunities for Latina women.
PROGRAM: OUR CHILDREN FIRST/PRIMERO NUESTROS NIÑOS
a. Scope of Services: The Latina Center (TLC) provides culturally and linguistically specific parenting education and
support to at least 300 Latino parents and caregivers in West Contra Costa County that 1) supports healthy
emotional, social, and educational development of children and youth ages 0-15, and 2) reduces verbal,
physical and emotional abuse. The Latina Center enrolls primarily low- income, immigrant,
monolingual/bilingual Latino parents and grandparent caregivers of high-risk families in a 12-week parenting
class using the Systematic Training for Effective Parenting (STEP) curriculum or PECES in Spanish (Padres
Eficaces con Entrenamiento Eficaz). Parent Advocates are trained to conduct parenting education classes, and
Parent Partners are trained to offer mentoring, support, and systems navigation. TLC provides family activity
nights, creative learning circles, cultural celebrations, and community forums on parenting topics.
b. Target Population: Latino Families and their children in West County at risk for developing serious mental
illness.
c. Payment Limit: FY 23-24: $137,178
d. Number served: FY 19-20: 314; FY 20-21: 309; FY 21-22: 291
e. Outcomes:
• FY 19-20:
o Served a total of 314 parents (parenting sessions, mental health workshops, psycho- educational
therapy, support groups).
o Additionally, provided 30 learning circles with activities reaching 424 children.
o Outreach efforts reached 1,031 individuals and enrolled 42 people into their programs.
o Parenting classes were held in 4 community-based locations: Cesar Chavez Elementary School, Mira
Vista Elementary, Richmond Charter Academy, and The Latina Center. All classes completed the 10-
week sessions, 6 sessions online.
o 286 parents (244 women and 42 men) registered for the parenting class and completed a pre-survey
in Spanish.
o Based on the responses to the pre-survey, The Latina Center made at least 28 referrals.
o Held 6 Mental Health Workshops in 3 locations (The Latina Center, St Cornelius Catholic Church and
Montalvin Elementary School) for 130 participants; 94 participants completed pre- and post-
surveys.
o Before the workshop, 65% of parents said they did know what mental illnesses are; 35% did not
know. After the workshop, 96.9% understood what mental illnesses are; 3.1% did not understand.
Before the workshop, 57.5% knew any symptoms of mental illness and 42.5% did not. After the
workshop, 81.3% stated they knew signs and symptoms and 18.8% did not.
• FY 20-21:
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o Served 309 individuals
o 198 parents completed a pre-survey in Spanish.
o Parenting classes were held via Zoom due to the COVID-19 Pandemic.
o During the fiscal year, 3 mental health workshops were offered and conducted for 72 participants.
The Latina Center’s social networks garnered more than a thousand views and shares on these
workshops/health topics.
o 80% participants stated the course helped them improve their relationships.
• FY 21-22:
o Served 261 participants in Parenting classes.
o 30 participants in our 4 Mental health workshops.
o 28 participants Psycho-educational sessions.
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LIFELONG MEDICAL CARE
Branda Goldstein, bgoldstein@lifelongmedical.org
2344 6th Street, Berkeley, CA 94710 (510) 981-4156, https://www.lifelongmedical.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Founded in 1976, LifeLong Medical Care (LifeLong) is a multi -site safety-net provider of comprehensive medical, dental,
behavioral health and social services to low-income individuals and families in West Contra Costa and Northern Alameda
counties. In 2017, LifeLong provided approximately 300,000 health care visits to 61,000 people of all ages and cultural
backgrounds.
PROGRAM: SENIOR NETWORK AND ACTIVITY PROGRAM (SNAP)
a. Scope of Services: LifeLong’s PEI program, SNAP, brings therapeutic drama, art, music, and wellness programs
to isolated and underserved primarily African American older adults living in Richmond. SNAP encourages
lifelong learning and creativity, reduces feelings of depression and social isolation, and connects consumers
with mental health and social services as needed. All services are designed with consumer input to promote
feelings of wellness and self-efficacy, reduce the effects of stigma and discrimination, build community
connections, and provide timely access to underserved populations who are reluctant or unable to access
other mental health and social services.
SNAP provides services on-site at three low-income housing locations in West County, including weekly group
activities, one-on-one check-ins, and case management. Activities vary based on consumer interests, but may
include choir, theater, art, board games, word games, special events, and holiday celebrations. Services also
include quarterly outings, screening for depression and isolation, information and referral services, and
outreach to invite participation in group activities and develop a rapport with residents.
Services are designed to improve timely access to mental health treatment services for persons and/or
families from underserved populations, utilizing strategies that are non- stigmatizing and non-discriminatory.
The expected impact of these services includes: reducing isolation and promoting feelings of wellness and self -
efficacy; increasing trust and reducing reluctance to revealing unmet needs or accepting support services;
decreasing stigma and discrimination among underserved populations; and improving quality of life by
reducing loneliness and promoting friendships and connections with others.
b. Target Population: Seniors in low-income housing projects at risk for developing serious mental illness.
c. Payment Limit: FY 23-24: $147,201
d. Number served: FY 19-20: 150; FY 20-21: 106; FY 21-22: 137
e. Outcomes:
• FY 19-20:
o Prior to Shelter-in-Place, an average of 10 onsite events were held per month (including, creative
movement, exercise, bilingual songs, discussion groups, tai chi, walking groups, Spanish classes, and
arts & crafts, as well as memorial events for residents who passed away and an outing to visit a
participant in the hospital). There was also a health fair held in the fall of 2019. The second planned
health fair was cancelled due to COVID-19.
o With COVID-19 services shifted to mainly virtual (telephone and Zoom) interactions and there was
an increased emphasis on food distribution. Distribution of masks and PPE, as well as outreach to at-
risk older-adult consumers was prioritized.
o Registered 24 people for Meals on Wheels and made 289 deliveries of meals and/or groceries
during April-June.
o The Annual survey was adapted to a shorter telephone survey due to COVID-19 and they
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documented 41 responses. Results were very positive, with all respondents reporting that they
were very (79%) or somewhat (21%) satisfied with SNAP overall. 100% were satisfied with the food
distribution portion of SNAP during Shelter-in-Place.
• FY 20-21:
o Provided services in observance of COVID-19 safety protocols and local mandates and ordinances
with services provided primarily in a virtual format. Virtual services took place via telephone and
zoom and include telephonic wellness checks and social calls, case management and referrals to
mental health and community resources, screening for depression and isolation, as well as meal
and grocery distribution in person, thanks to donations from Sojourner Truth Church, Help
Berkeley, and Bridge Storage and Artspace.
o Provided two enrichment events in accordance with COVID-19 safety protocols.
o Presented two live Brazilian music and dance performances in collaboration with Brasarte, a
Brazilian Cultural Center in Berkeley. The event also included raffles and audience participation in
the dancing. Participants identified “A Taste of Brazil” performances as one of the most enjoyable
experiences of the year.
o COVID-19 challenges prevented LifeLong from conducting the annual survey this year. LifeLong is
developing plans to conduct the annual survey in FY 21-22.
o LifeLong staff completed regular wellness checks and social calls to participants throughout the
year and administered the PHQ-2 assessment when appropriate.
• FY 21-22:
o Provided services on-site at three housing developments: Nevin Plaza, Friendship Manor, and
Harbour View Senior Apartments.
o Conducted in person wellness checks and social calls, hosted senior resource health fairs, provided
individualized social service support, and conducted home visit assessments.
o Provided monthly community resource in-services, distributed meals and groceries monthly,
hosted community resource holiday celebrations and free flea markets.
o 84% of participants agreed that participation in SNAP helped them feel less isolated.
o 96% of participants expressed satisfaction with SNAP.
o 72% of participants expressed SNAP helped improve their mood.
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NATIVE AMERICAN HEALTH CENTER (NAHC)
Veronica Shawnego, veronicash@nativehealth.org
2566 MacDonald Ave, Richmond, CA 94804, (510) 434-5483, http://www.nativehealth.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Native American Health Center serves the California Bay Area Native Population and other under-served
populations. NAHC has worked at local, state, and federal levels to deliver resources and services for the urban Native
American community and other underserved populations, to offer medical, dental, behavioral health, nutrition,
perinatal, substance abuse prevention, HIV/HCV care coordination and prevention services.
PROGRAM: NATIVE AMERICAN WELLNESS CENTER
a. Scope of Services: Native American Health Center provides outreach for the increasing recognition of early
signs of mental illness. To this end, they provide mental health prevention groups and quarterly events for
Contra Costa County Community Members. These activities help develop partnerships that bring consumers
and mental health professionals together to build a community that reflects the history and values of Native
American people in Contra Costa County. Community-building activities done by NAHC staff, community
members, and consultants, include: an elder’s support group, youth wellness group (including suicide
prevention and violence prevention activities). Quarterly cultural events and traditional arts groups including:
basket weaving, beading, quilting, health and fitness coaching and drumming. Other activities include: Positive
Indian Parenting to teach life and parenting skills, Talking Circles that improve communication skills and
address issues related to mental health, including domestic violence, individual and historical trauma, and
Gathering of Native Americans (GONA) to build a sense of belonging and cohesive community. Expected
outcomes include increases in social connectedness, communication skills, parenting skills, and knowledge of
the human service system in the county. Program Staff conduct cultural competency trainings for public
officials and other agency personnel. Staff assist with System Navigation including individual peer meetings,
referrals to appropriate services (with follow-up), and educational sessions about Contra Costa County’s
service system.
b. Target Population: Native American residents of Contra Costa County (mainly west region), who are at risk for
developing a serious mental illness.
c. Payment Limit: FY 23-24: $273,451
d. Number served: FY 19-20: 68; FY 20-21: 143; FY 21-22: 307
e. Outcomes:
• FY 19-20:
o Hosted weekly prevention groups to serve the needs, empower, uplift, motivate, and connect with
potential first responders.
o Made 16 behavioral health related referrals during this contract year.
o Held a total of 11 community-based events and trainings in FY 19-20, including Mental Health First Aid
• FY 20-21:
o Engaged 143 community members through prevention programming.
o 100% of the 13 members who accessed individual referrals services were successfully linked to the
requested aid, such as food, behavioral health
o NAHC trained 2 interns and 1 staff in prevention and intervention modalities. This staff participated in
Question Persuade and Refer, an emergency response training to self-harm and suicide. She
participated in a virtual 8-week San Francisco MHSA certification training that focused on behavioral
modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental Health First Aid,
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and Safety Planning
o During this reporting period, 6 of 6 members report they are having an increased ability in accessing
resources.
o Attendance and engagement in NAHC mental health prevention and treatment services doubled from
the previous fiscal year, with 1004 points of contact in FY 20-21.
o Staff trained 2 interns in partnership with the SPIRIT program, and one staff member also received
training on Question, Persuade, Refer, and participated in an 8-week virtual training that focused on
behavioral modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental
Health First Aid, and Safety Planning.
• FY 21-22:
o This fiscal year we engaged 307 community members through prevention programming .
o 100% of the 13 members who accessed individual referrals services were successfully linked to the
requested aid, such as food, behavioral health.
o Program staff participated in 10 events or activities throughout the course of the year.
o This fiscal year, we NAHC trained 1 intern and 1 staff in prevention and intervention modalities. This
staff participated in Question Persuade and Refer, an emergency response training to self-harm and
suicide. She participated in a virtual 8-week San Francisco MHSA certification training that focused on
behavioral modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental
Health First Aid, and Safety Planning.
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OFFICE FOR CONSUMER EMPOWERMENT (OCE) (C ONTRA COSTA H EALTH )
Jennifer Tuipulotu, Jennifer.Tuipulotu@cchealth.org
1340 Arnold Drive, Suite 200, Martinez, CA 94553, (925) 957-5206
GENERAL DESCRIPTION OF THE ORGANIZATION
The Office for Consumer Empowerment is a County operated program that supports the entire Behavioral Health
System and offers a range of trainings and supports by and for individuals who have experience receiving behavioral
health services. The goals are to increase access to wellness and empowerment knowledge for participants of the
Behavioral Health System.
PROGRAM: REDUCING STIGMA AND DISCRIMINATIO N
a. Scope of Services
• The OCE facilitates Wellness Recovery Action Plan (WRAP) groups by providing certified leaders and
conducting classes throughout the County. Staff employ the evidence-based WRAP system in enhancing the
efforts of consumers to promote and advocate for their own wellness
• The Committee for Social Inclusion is an ongoing alliance of committee members that work together to
promote social inclusion of persons who receive behavioral health services. The Committee is project
based, and projects are designed to increase participation of consumers and family members in the
planning, implementation, and delivery of services. Current efforts are supporting the integration of mental
health and alcohol and other drug services within the Behavioral Health Services Division. In addition, OCE
staff assist and support consumers and family members in participating in the various planning committees
and sub-committees, Mental Health Commission meetings, community forum s, and other opportunities to
participate in planning processes.
• Staff provides outreach and support to peers and family members to enable them to actively participate in
various committees and sub-committees throughout the system. These include the Mental Health
Commission, the Consolidated Planning and Advisory Workgroup and sub-committees, and Behavioral
Health Integration planning efforts. Staff provides mentoring and instruction to consumers who wish to
learn how to participate in community planning processes or to give public comments to advisory bodies.
• OCE shelved the PhotoVoice Empowerment Project and the WREACH Speakers’ Bureau in FY 2021-22 with
no additional outcomes to report.
b. Target Population: Participants of public mental health services, their families, and the public.
c. Total MHSA Funding for FY 23-24: $248,577
d. Staff: Three
e. Number Served: FY 19-20: 400+; FY 20-21: 1336; FY 21-22: 485
f. Outcomes:
• FY 19-20:
o Committee for Social Inclusion convened 11 in-person and virtual meetings open to the community
o PhotoVoice convened 6 subcommittee meetings open to the community, held Recovery Month
exhibition, and trained Health, Housing and Homeless Services (H3) staff to facilitate classes for
Homelessness Awareness Month exhibition
o WRAP coordinated recertification of 17 Community Support Workers as facilitators and certification
of an additional 11 CSWs as first-time facilitators.
o WREACH convened 6 subcommittee meetings open to the community
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• FY 20-21:
o Facilitated 12 monthly Committee for Social Inclusion meetings with an unduplicated count of 63
participants in attendance.
o PhotoVoice served an estimated 800 people through subcommittee meetings open to the
community, one Recovery Month exhibition, and trainings.
o WRAP served 108 people, held 10 in-person WRAP groups (Forensics division). WRAP II County-wide
facilitator completed 14 one-on-one WRAP plans for client. And the team held 1 WRAP quarterly
subcommittee meeting.
o WREACH reached 365 people through 62 presentations.
• FY 21-22:
o Social Inclusion: Facilitated 11 monthly committee meetings with 112 participants (duplicated count)
and 65 participants (unduplicated count) in attendance. Additionally, OCE staff tabled at six
community events and interacted with 274 members of the public, sharing mental health resources
and information on reducing stigma.
o WRAP: County peer staff facilitated 26 WRAP groups and the development of 16 individual WRAP
plans at Martinez Detention Facility, serving a total of 146 participants. Four Community Support
Workers (CSWs), including one from OCE staff, successfully completed WRAP Seminar III to become
Advanced Level Facilitators, allowing them to train fellow CSWs to facilitate WRAP in group settings
across the county. There were also two WRAP facilitator subcommittee meetings facilitated by OCE
staff. There was ongoing collaboration and consultation with the Copeland Center for Wellness and
Recovery to advance the countywide WRAP program.
o OCE shelved the PhotoVoice Empowerment Project and the WRE ACH Speakers’ Bureau in FY 2021-
22 with no additional outcomes to report.
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PEOPLE WHO CARE (PWC) CHILDREN ASSOCIATION
Constance Russell, pwc.cares@comcast.net
2231 Railroad Ave, Pittsburg, 94565 (925) 427-5037, http://www.peoplewhocarechildrenassociation.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
People Who Care Children Association has provided educational, vocational and employment training programs to
young people ages 12 through 21 years old, since 2001. Many are at risk of dropping out of school and involved with, or
highly at risk of entering, the criminal juvenile justice system. The mission of the organization is to empower youth to
become productive citizens by promoting educational and vocational opportunities, and by providing training, support
and other tools needed to overcome challenging circumstances.
PROGRAM: PWC A FTERSCHOOL PROGRAM
a. Scope of Services: Through its After School Program, People Who Care (PWC) will provide Prevention services
through providing work experience for 200+ multicultural at-risk youth residing in the Pittsburg/Bay Point and
surrounding East Contra Costa County communities, as well as programs aimed at increasing educational
success among those who are either at- risk of dropping out of school or committing a repeat offense. Key
activities include job training and job readiness training, mental health support and linkage to mental health
counseling, as well as civic and community service activities.
b. Target Population: At risk youth with special needs in East Contra Costa County.
c. Payment Limit: FY 23-24: $391,905
d. Number served: FY 19-20: 207; FY 20-21: 140; FY 21-22: 130
e. Outcomes:
• FY 19-20:
o After Shelter-in-Place started, organized online tournaments to keep students engaged and
connected. 40 students participated in each week-long and 2 week-long competitions.
o During the Green Jobs Bridge program (virtual adaptation of existing/pre -covid program) a total of 12
unduplicated, and 78 duplicated students participated in the program. More than 50% of participants
did not re-offend during the participation in the program
o Students participated in a weeklong simulation in which they had to utilize skills and learning from
personal finance lesson taught to make financial and life decisions in an open simulation combining
all finance-oriented modules (Budgeting and Saving, finding an apartment, choosing and balancing a
bank account, getting a credit card, fixing your credit, online banking, time management and health,
paying and filing taxes, intro to investing for retirement, risk vs. return, and diversification). The goal
was to have the highest net worth by the end of a week's time. The winner went from $0 and
homeless to home-owning, college-educated with 250k in the bank. Majority of participants showed
an increase in school day attendance and decrease in school tardiness.
• FY 20-21:
o 100% of the participants enrolled in PWC’s remote courses gained knowledge in aspects of business
such as marketing/advertising, accounting, and banking skills.
o Of the 117 students enrolled in PWC After-School Program that answered the resiliency questions on
pre-and-post Student Surveys, 81% demonstrated improved resiliency.
o Of the 23 probation students enrolled in PWC After-School Program, 99% did not re-offend during
their participation in the PWC After-School Program.
o Of the 117 students enrolled in PWC After-School Program that answered the survey questions about
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caring adults on their post Student Surveys 72% indicated that they had caring relationships with
adults in their lives.
o PWC was very successful with assisting schools in approving student's school attendance by having
students on community service log on to school and participate in school activities during school
hours while also performing their community service hours.
• FY 21-22:
o Offered weekly online and Telehealth mental health support, and weekly in-person mental health
counseling to students in Pittsburg and surrounding areas.
o Conducted community service at various community events and worked with Pittsburg City and Cal
Works Employees at the Pittsburg Senior Center by performing landscaping, clean-up, and other
activities weekly.
o Conducted two training classes at the Senior Center and simultaneously conducted community
service social distancing activities working in the community with the ci ty of Pittsburg and Cal Works
Employees and at the Pittsburg Senior Center by performing landscaping, clean-up, and other
activities weekly.
o Conducted two training courses at Black Diamond Continuation High School, in Pittsburg for students
in our distance learning Green Jobs Training Program - Financial Health.
o Conducted a Coding pilot program facilitated by Galaxy Kids LLC DBA Galaxy Kids Code Club.
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PUTMAN CLUBHOUSE
Tamara Hunter, tamara@mentalhealthconnectionsca.org
3024 Willow Pass Rd #230, Concord CA 94519 (925) 691-4276, (510) 926-0474, https://www.putnamclubhouse.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Putnam Clubhouse provides a safe, welcoming place, where participants (called members), recovering from mental
illness, build on personal strengths instead of focusing on illness.
Members work as colleagues with peers and a small staff to maintain recovery and prevent relapse through work and
work-mediated relationships. Members learn vocational and social skills while doing everything involved in running The
Clubhouse.
PROGRAM: PREVENTING RELAPSE OF INDIVIDUALS IN RECOVERY
a. Scope of Services:
i. Project Area A: Putnam Clubhouse’s peer-based programming helps adults recovering from psychiatric
disorders access support networks, social opportunities, wellness tools, employment, housing, and health
services. The work-ordered day program helps members gain prevocational, social, and healthy living skills as
well as access vocational options within Contra Costa. The Clubhouse teaches skills needed for
navigating/accessing the system of care, helps members set goals (including educational, vocational, an d
wellness), provides opportunities to become involved in stigma reduction and advocacy. Ongoing community
outreach is provided throughout the County via presentations and by distributing materials, including a
brochure in both English and Spanish. The Young Adult Initiative provides weekly activities and programming
planned by younger adult members to attract and retain younger adult members in the under-30 age group.
Putnam Clubhouse helps increase family wellness and reduces stress related to caregiving by providing respite
through Clubhouse programming and by helping Clubhouse members improve their independence.
ii. Project Area B: Putnam Clubhouse assists the Office for Consumer Empowerment (OCE) by providing career
support through hosting Career Corner, an online career resource for mental health consumers in Contra Costa
County and holding countywide career workshops.
iii. Project Area C: Putnam Clubhouses assists Contra Costa County Behavioral Health in several other projects,
including organizing community events and by assisting with administering consumer perception surveys.
iv. Project Area D: Putnam Clubhouse assists Contra Costa County Behavioral Health in implementing the Portland
Identification and Early Referral (PIER) program for individuals at risk of psychosis, First Hope, by providing
logistical and operational support.
b. Target Population: Contra Costa County residents with identified mental illness and their families.
c. Payment Limit: FY 22-23: $820,581
d. Number served: FY 19-20: 456; FY 20-21: 505; FY 21-22: 326
e. Outcomes:
• FY 19-20:
o 456 unduplicated members spent 57,290 hours engaged in Clubhouse programming activities. 55
newly enrolled Clubhouse members participated in at least one Clubhouse activity
o Members helped prepare and eat 30,938 meals at the Clubhouse. This is significantly higher than in past
years due in large part to the implementation of a food pantry in response to COVID-19.
o 1,543 rides provided to members to and from Clubhouse activities, job interviews, medical
appointments, etc..
o 1,403 in-home outreach visits were provided.
o 131 postings were made on the Career Corner Blog and 4 career workshops were held (target 4).
o Three community events were held with 378, 389, and 397 people in attendance respectively. The
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latter was held virtually due to COVID-19.
o Assisted the implementation of the Portland Identification and Early Referral (PIER) program for
individuals at risk of psychosis, First Hope, by providing logistical and operational support.
o Survey data demonstrated positive outcomes in terms of consumer and caregiver satisfaction, respite,
well-being, decreased hospitalizations, increased referrals, etc.
• FY 20-21:
o Members spent 58,642 hours engaged in Clubhouse programming).
o 54 newly enrolled Clubhouse members participated in at least one Clubhouse activity, 16 of whom
were young adults ages 18-25 years.
o 62 activities were held for young adult members ages 18-25 years.
o 89 members and caregivers completed the annual survey.
o 90% of caregivers who completed the annual survey reported that Clubhouse activities and programs
provided them with respite care.
o 100% of caregivers who completed the annual survey reported a high level of satisfaction with
Clubhouse activities and programs.
o 100% of caregivers and 92% of members completing the annual survey reported that the member’s
independence had increased.
o 94% of Clubhouse members who used the Career Unit indicated that they were “very satisfied” or
“satisfied” with the services related to employment and education.
o 100% of Clubhouse members who indicated education in their career plan (return to school/finish
degree/enroll in a certificate program) as a goal were referred to education resources within14 days.
o 100% of members who indicated employment as a goal in their career plan were referred to
employers, applied for jobs, and/or had a job interview within 3 months of indicating goal.
o 26,432 meals were served to members.
o 94% of members completing the annual survey reported an increase in peer contacts.
o 93% of members & 84% of caregivers (88% combined average) completing the annual survey reported
an increase in their health and well-being (mental, physical, emotional).
o The program achieved its goal of reducing hospitalizations and out-of-home placements of active
members.
• FY 21-22:
o Served 326 unduplicated members.
o 40 new members enrolled and participated in at least one activity. 10 of these new members were
young adults aged 18 to 25 years. At least 49 activities were held specifically for the young adult age
group.
o Held 17 career workshops.
o Prepared 9,681 meals for members.
o Provided 39,637 hours of Clubhouse programming to members.
o Provided 432 rides to and from Clubhouse activities.
o Provided 427 In-home outreach visits.
o Made 127 blog postings.
o Caregivers reported the Clubhouse activities provided them with respite care, stated they were highly
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satisfied with programming, and reported the Clubhouse increased member independence.
o Members reported the Clubhouse activities supported them in self-advocacy, communication,
increased knowledge on health and wellness, and increased access to healthcare resources, increased
peer interactions, and increased sense of belonging.
o Members and caregivers reported the Clubhouse activities increased their mental and physical health
and overall wellbeing.
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RAINBOW COMMUNITY CENTER
Christian Aguirre, christian@rainbowcc.org
2118 Willow Pass Rd, Concord, CA 94520. (925) 692-0090, https://www.rainbowcc.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Rainbow Community Center of Contra Costa County builds community and promotes well-being among Lesbian,
Gay, Bisexual, Transgender, Queer, and Questioning (LGBTQ) people and our allies. Services are provided in our main
office in Concord, our satellite location in West County, and in East County by arrangements with partner organizations.
PROGRAMS: OUTPATIENT BEHAVIORAL HEALTH AND TRAINING, AND COMMUNITY -BASED PREVENTION
AND EARLY INTERVENTION
a. Scope of Services:
i. Outpatient Services: Rainbow works with LGBTQ mental health consumers to develop a healthy and un-
conflicted self-concept by providing individual, group, couples, and family counseling, as well as case
management and linkage/brokerage services.
Services are available in English, Spanish, and
ii. Pride and Joy: Three-tiered prevention and early intervention model. Tier One: outreach to hidden
groups, isolation reduction and awareness building. Tier Two: Support groups and services for clients with
identified mild to moderate mental health needs. Tier Three: Identification and linkage of clients with
high levels of need and who require system navigation support. Services are aimed at underserved
segments of the LGBTQ community (seniors, people living with HIV, and community members with
unrecognized health and mental health disorders).
iii. Youth Development: Three tiered services (see above) aimed at LGBTQ youth as a particularly vulnerable
population. Programming focuses on building resiliency against rejection and bullying, promoting healthy
LBGTQ identity, and identifying and referring youth in need of higher levels of care. Services are provided
on-site and at local schools.
iv. Inclusive Schools: Community outreach and training involving school leaders, staff, parents, CBO partners,
faith leaders and students to build acceptance of LGBTQ youth in Contra Costa County schools, families,
and faith communities.
b. Target Population: LGBTQ community of Contra Costa County who are at risk of developing serious mental
illness.
c. Payment Limit: FY 23-24: $853,161
d. Number served: FY 19-20: 941; FY 20-21: 677; FY 21-22: 547
e. Outcomes:
• FY 19-20:
o Implemented a Training and Curriculum Manager position with a seasoned SOGIE (Sexual Orientation,
Gender Identity and Expression) national trainer and published educational curriculum writer that joined
the staff in March 2020. This enabled Rainbow to launch within the two months of the state’s Shelter-in-
Place orders, a meaningful update to culturally informed work through virtual SOGIE workshops and
trainings.
o Rainbow’s Inclusive School Coalition served the following four districts: Mt. Diablo,
o Pittsburg, Acalanes, West Contra Costa Unified.
o Offered services to LGBTQ seniors, adults, and youth through their various tiered services.
Portuguese.
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• FY 20-21:
o Served a total of 677 unduplicated clients. Offered services to LGBTQ seniors, adults, and youth through
their various tiered services
o Tier 1 and Tier 2 reached 396 unduplicated clients. Tier 1 provides community-based programming
through events and outreach. Tier 2 is group-based programming such as support groups and food
pantry deliveries.
o Tier 3 served a total of 281 clients. Tier 3 provides one-on-one clinical services such as school-based
counseling, clinical counseling, and case management. 2009.68 hours of services were provided to
clients with Tier 3 alone.
o Provided virtual services due to the COVID-19 pandemic and adopted an electronic health records
platform called, Simple Practice. Virtual offerings have allowed Rainbow to extend service offerings to a
wider base, for example, offered district-wide rather than being limited to individual sites as was the
case prior to the pandemic with our in-person service model.
o For several older adults who lacked technology skills and adequate technology, Rainbow started a Tablet
Program which provided loaner tablets for seniors in order for them to gain experience with handheld
devices and enable them to attend social zoom events, furthering the impact of decreasing feelings of
isolation and depression for all who participated.
o Rainbow Community Center’s Kind Hearts Food Pantry (RCCKHFP) delivered 148 meals and food
resources to 24 unduplicated and 49 duplicated LGBTQI+ Seniors (55+), and HIV positive community
members throughout Contra Costa County
• FY 21-22:
o Rainbow served a total of 547 unduplicated clients.
o Tier 1 and Tier 2 reached 410 unduplicated clients. Tier 3 served a total of 137 clients.
o Tier 3 provides one-on-one clinical services such as school-based counseling, clinical counseling, and
case management.
o 1,765.75 hours of services were provided to clients with Tier 3 alone
o Increase targeted HIV Prevention outreach via multiple social media platforms such as Facebook,
Instagram, LinkedIn and Meetup, as well as targeted email blasts to educate and inform all community
members about RCC HIV Prevention and Education services in Spanish and English.
o Delivered 172 meals and food resources to 27 unduplicated and 54 duplicated LGBTQIA+ Seniors (55+),
and HIV positive community members throughout Contra Costa County.
o Organized volunteers to outreach to 150+ senior clients to encourage engagement.
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RYSE CENTER
Kanwarpal Dhaliwal, Kanwarpal@rysecenter.org
205 41st Street, Richmond. CA 94805 (925) 374-3401, https://rysecenter.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
RYSE is a youth center in Richmond that offers a wide range of activities, programs, and classes for young people
including media arts, health education, career and educational support, and youth leadership and advocacy. RYSE
operates within a community behavioral health model and employs trauma informed and healing centered approaches
in all areas of engagement, including one-on-one, group and larger community efforts. In these areas, RYSE focuses on
the conditions, impact, and strategies to name and address community distress, stigma, and mental health inequities
linked to historical trauma and racism, as well as complex, chronic trauma. This focus enables RYSE to provide culturall y
relevant, empathetic, and timely community mental health and wellness services, resources, and supports across all our
program areas and levels of engagement.
PROGRAM: SUPPORTING YOUTH
a. Scope of Services:
i. Trauma Response and Resilience System (TRRS): Develop and implement Trauma and Healing Learning
Series for key system partners, facilitate development of a coordinated community response to violence
and trauma, evaluate impact of trauma informed practice, provide critical response and crisis relief for
young people experiencing acute incidents of violence (individual, group, and community-wide).
ii. Health and Wellness: Support young people (ages 13 to 21) from the diverse communities of West County to
become better informed (health services) consumers and active agents of their own health and wellness,
support young people in expressing and addressing the impact of stigma, discrimination, and community
distress; and foster healthy peer and youth-adult relationships. Activities include mental health
counseling and referrals, outreach to schools, workshops and
‘edutainment’ activities that promote inclusion, healing, and justice, youth assessment
and implementation of partnership plans (Chat it Up Plans).
iii. Inclusive Schools: Facilitate collaborative work with West Contra Costa schools and organizations working
with and in schools aimed at making WCCUSD an environment free of stigma, discrimination, and
isolation for LGBTQ students. Activities include assistance in provision of LGBT specific serv ices,
conducting organizational assessments, training for adults and students, engaging students in leadership
activities, and providing support groups at target schools, etc.
b. Target Population: West County Youth at risk for developing serious mental illness.
c. Payment Limit: FY 23-24: $549,662
d. Number served: FY 19-20: 865; FY 20-21: 255; FY 21-22: 340
e. Outcomes:
• FY 19-20:
o 283 new members enrolled, for a total of 613 unduplicated members attending. Since March 2020. An
additional 322 youth participants (not unduplicated) who are not formally enrolled as members took
park via virtual program offerings.
o Health and wellness content promoted via social media (Instagram Live videos and TikTok) also
engaged youth in the community, with over 2,000 views.
o Supported students across WCCUSD to respond to distance learning policies, surveyed over 282 youth
about distance learning needs and ideas, organized a Youth Town Hall for over 100 participants on
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distance learning, and participated in local, statewide, and national forums to share youth experiences.
o Created a Youth COVID-19 Care Fund, providing direct cash disbursements to nearly 200 youth and
their families, as well as assisted the City of Richmond with establishing a community-guided
Richmond Rapid Response Fund
o 107 young people completed Education, Career, Let’s Get Free or Case Management Plans
o 22 young people completed Community Service requirements with support from RYSE.
o Engaged at least 33 young people who came to RYSE through reentry/transition from juvenile
confinement in the Hire Up, Rysing Professionals, and Side Hustle programming.
o 23 young men, ages 15-18, completed the Hidden Genius Project (HGP), a 15-month intensive Tech
Literacy and Skill-Building program for Black-identified males in the areas of computer science and
entrepreneurship.
o Engaged over 326 young people through an arts-based healing program.
• FY 20-21:
o Served 255 young people virtually, plus hundreds of youths and adults engaged through
online/events. RYSE primarily engaged young people and community members through virtual
programs and events and through trainings and workshops in high schools, continuation schools,
partner agency sites and within juvenile hall. While unduplicated numbers of enrolled youth members
reached were lower than in years with in-person operations, RYSE reached hundreds of additional
young people who were not formally enrolled through social media engagement, virtual events, and in
providing emergency financial support to young people and their families.
o At least 97 members engaged in direct academic and career supports including 1:1 case management,
education & career workshops, and mentorship/coaching. 21 young people engaged in identity groups
(LGBTQQ group, Young Men’s Group, Sister Circle). At least 42 youth participated in leadership
cohorts, projects, led campaigns, and training in RYSE’s Youth Leadership Institute. 28 young people
participated in RYSE’s Youth Leadership Institute in April 2021.
o RYSE has established a partnership with Brighter Beginnings and hosted their staff to begin a cross-
referral process between agencies.
o Through RYSE’s Youth COVID-19 Direct Supports Fund, RYSE provided over 300 $500 disbursements,
including participants impacted and hospitalized by gun violence. COVID care funds were used to fund
25 RYSE Scholars, students who were provided with a $500 disbursement to help with meeting
immediate school-related expenses in Fall 2020.
o As a result of participating in RYSE programming RYSE members:
o 70% reported benefiting from RYSE programs and services that support mental health and wellness,
and reported positive or increased sense of self-efficacy, positive peer relation, youth-adult relations,
and agency in impacting change in the community.
o 95% felt a sense of safety, respect, and community with RYSE staff and young people
o 97% felt RYSE staff created clear, engaging, accessible workshops.
o 94% felt they are paying more attention to their and others’ emotions and feelings and that mental
health supports are okay and positive.
o 90% felt they are interacting more with people of different cultures than their own, speaking up more,
and believe they can make a positive difference in their school or community.
o 97% felt counseling or case management is space of safety, mutual trust, and helping with emotional
and navigation goals.
• FY 21-22:
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o 95% of members agreed or strongly agreed that they are paying more attention to their and others’
emotions and feelings and that mental health supports are okay and positive.
o 80% of clinical and case management participants agreed or strongly agreed that counseling or case
management is a space of safety, mutual trust, and helping with emotional and navigation goals.
o 88% of RYSE members agreed or strongly agreed that they are interacting more with people of
different races or cultures, speaking up more about concerns, and believe they can make a positive
difference in their school or community.
o Using RYSE’s case management database to track SMART goals, as well as case notes, at least 70% of
members with a defined plan demonstrated progress toward a desired skill or goal.
o 95% of members agreed or strongly agreed that they have a better understanding of themselves and
of self in relationship to other people, cultures, identities.
o 92% of participants either agreed or strongly agreed that they increased their knowledge on culturally
responsive, healing-based arts curriculum.
o 95% of participants either agreed or strongly agreed that they learned something they can incorporate
in their classroom curriculum immediately.
o 92% of participants either agreed or strongly agreed that the pacing of RYSE’s workshop facilitation fit
them well.
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STAND! FOR FAMILIES FREE OF VIOLENCE
Rhonda James, rhondaj@standffov.org
1410 Danzig Plaza #220, Concord, CA 94520, (925) 676-2845, http://www.standffov.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
STAND! For Families Free of Violence is a provider of comprehensive domestic violence and child abuse services in
Contra Costa County, offering prevention, intervention, and treatment programs. STAND! builds safe and strong families
through early detection, enhanced support services, community prevention and education, and empowerment to help
individuals rebuild their lives. STAND! enlists the efforts of residents, organizations, and institutions, all of whom are
partners in ending family violence. STAND! is a founding member of the "Zero Tolerance for Domestic Violence
Initiative", a cross-sector organization working for fifteen years to help end domestic violence, sexual assault, and
childhood exposure to violence.
PROGRAM: “EXPECT RESPECT” AND “YOU NEVER WIN WITH VIOLENCE”
a. Scope of Services: STAND! provides services to address the effects of teen dating violence/domestic violence
and helps maintain healthy relationships for at-risk youth throughout Contra Costa County. STAND! uses two
evidence-based, best-practice programs: “Expect Respect” and “You Never Win with Violence” to directly
impact youth behavior by preventing future violence and enhancing positive mental health outcomes for
students already experiencing teen dating violence. Primary prevention activities include educating middle and
high school youth about teen dating through the ‘You Never Win with Violence’ curriculum, and providing
school personnel, service providers and parents with knowledge and awareness of the scope and causes of
dating violence. The program strives to increase knowledge and awareness around the tenets of a healthy
adolescent dating relationship. Secondary prevention activities include supporting youth experiencing, or at-
risk for teen dating violence by conducting 20 gender-based, 15-week support groups. Each school site has a
system for referring youth to the support groups. As a result of these service activities, youth experiencing or
at-risk for teen dating violence will demonstrate an increased knowledge of: 1) the difference between healthy
and unhealthy teen dating relationships, 2) an increased sense of belonging to positive peer groups, 3) an
enhanced understanding that violence does not have to be “normal”, and 4) an increased knowledge of their
rights and responsibilities in a dating relationship.
b. Target Population: Middle and high school students at risk of dating violence.
c. Payment Limit: FY 23-24: $150,944
d. Number served: FY 19-20: 1778; FY 20-21: 743; FY 21-22: 649
e. Outcomes:
• FY 19-20:
o You Never Win with Violence presentations to 1445 middle and high school youth (during 55
presentations) in Contra Costa County
o 17 Expect Respect groups reached 146 participants
o Offered 17 10-week long gender-based support groups
o Trained adult allies (teachers and other school personnel)
• FY 20-21:
o Served 743 participants in 30 presentations of “You Never Win with Violence”.
o Adult Allies: 30 teachers and 40 other school/community personnel trained.
o STAND! was unable to conduct Expect Respect and Promoting Gender Respect Support Groups due to
the Covid-19 Pandemic.
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• FY 21-22:
o Served 649 participants overall.
o Served 432 participants in 18 presentations of “You Never Win with Violence”.
o Conducted 21 Expect Respect and Promoting Gender Respect gender-based support groups.
o Reached Adult Allies: 30 teachers through 18 presentations, and 20 other school/community
personnel trained. Additionally, 60 adults were reached through a presentation in June 2022 for the
Church Women United foundation.
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VICENTE MARTINEZ HIGH SCHOOL - MARTINEZ UNIFIED SCHOOL DISTRICT
Ami Nichols, anichols@martinez.k12.ca.us
925 Susana Street, Martinez, CA 94553 (925) 335-5880, http://vmhs-martinez-ca.schoolloop.com/
GENERAL DESCRIPTION OF THE ORGANIZATION
The PEI program at Vicente Martinez High School and Briones School (co-located on the same campus) offers an
integrated mental health focused experience for 10th-12th grade at- risk students of all cultural backgrounds. Students
are provided a variety of experiential and leadership opportunities that support social, emotional, and behavioral health,
career exposure and academic growth while also encouraging, linking, and increasing student access to direct mental
health services.
PROGRAM: VICENTE MARTINEZ HIGH SCHOOL & BRIONES SCHOOL
a. Scope of Services: Vicente Martinez High School and Briones School provide students of all cultural
backgrounds an integrated, mental health focused, learning experience. Key services include student activities
that support:
o individualized learning plans
o mindfulness and stress management interventions
o team and community building
o character, leadership, and asset development
o place-based learning, service projects that promote hands-on learning and intergenerational relationships
o career-focused exploration, preparation, and internships
o direct mental health counseling
o timely access and linkage to direct mental health counseling
Services support achievement of a high school diploma, transferable career skills, college readiness, post-
secondary training and enrollment, democratic participation, social and emotional literacy, and
mental/behavioral health. All students also have access to a licensed Mental Health Counselor for individual
and group counseling.
Students enrolled in Vicente and Briones have access to the variety of programs/services that meet their
individual learning goals. Classes have a maximum of 23 students and are led by teachers and staff who have
training in working with at-risk students and using restorative justice techniques. Students regularly monitor
their own progress through a comprehensive advisory program designed to assist them in becoming more self -
confident through various academic, leadership, communication, career, and holistic health activities.
b. Target Population: At-risk high school students in Central County
c. Payment Limit: FY 23-24: $202,985
d. Number served: FY 19-20: 245; FY 20-21: 125; FY 21-22: 125
e. Outcomes:
• FY 19-20:
o 97% of the Vicente student body and 54% of Briones students participated in PEI activities.
o All seniors participated in service-learning hours. A minimum of 15 hours is usually required. Due to the
school closure because of COVID-19 some students didn’t complete all hours but were given a waiver
for these hours.
o All students were offered mental health counseling and there was one full time mental health counselor
on campus daily.
o Staff organized and hosted 70 different types of activities and events to enrich the curricula.
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o Vicente was again a recipient of the Model Continuation High School Recognition through the California
Department of Education
o and the California Continuation Education Association.
o All students were given the opportunity to apply, interview and participate in career- focused
internships.
o At least 70% of students who participated in four or more services and who had had chronic
absenteeism increase their attendance rate by 5%.
• FY 20-21:
o 97% of enrolled students received a) an orientation on program offerings, b) a self-identified needs
assessment targeting risk factors. The Adverse Childhood Events (ACE) needs assessments showed that
Vicente students have an average score of 6. Those with a score of 4 or more are 460% more likely to
experience depression and 1220% more likely to attempt suicide.
o At least 90% of identified students participated in four services per quarter that supported their
individual learning plan. The average number of PEI activities of those who participated was seven.
o At least 90% of students identified as facing risk factors were referred to supportive services and/or
referred to mental health treatment and participated at least once in referred support service or
mental health treatment during the school year.
o At least 70% of students who participated in four or more services and who have had chronic
absenteeism increased their attendance rate by 5% as measured at the end of the school year.
o At least 70% of students who participated in four or more services and who regularly participated in
mental health counseling earned 100% of the expected grade level credits as measured at the end of
the school year.
o The schools closed and transitioned to a distance learning model on March 16, 2020. PEI services
continued and even increased services during this time. All services were provided via virtual means.
Outreach increased to families and students given the impact this model was having on students. Times
for families and students to meet so that we could provide support were offered.
• FY 21-22:
o All students enrolled in Vicente and Briones had access to a variety of PEI intervention services through
in-school choices that met their individual learning goals.
o 97% of enrolled students received:
• An orientation on program offerings
• A self-identified needs assessment targeting risk factors that may include, but are not limited to,
poverty, ongoing stress, trauma, racism, social inequity, substance abuse, domestic violence ,
previous mental illness, prolonged isolation.
o The average number of PEI activities of those who participated was seven.
o At least 90% of students identified as facing risk factors were referred to supportive services and/or
referred to mental health treatment and participated at least once in referred support service or
mental health treatment during the school year.
o At least 70% of students who participated in four or more services and who had chronic absenteeism
increased their attendance rate by 5% as measured at the end of the school year.
o At least 70% of students who participated in four or more services and who regularly participated in
mental health counseling earned 100% of the expected grade level credits as measured at the end of
the school year.
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WE CARE SERVICES FOR CHILDREN
Pete Caldwell, pcaldwell@wecarechildren.org
2191 Kirker Pass Road, Concord, CA 94521 (925) 671-0777, https://www.wecarechildren.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
We Care Services for Children was founded 62 years ago in Contra Costa County, California, by parents of children with
developmental and cognitive disabilities in response to a lack of appropriate services in their community. These parents
understood the unique and complex needs of at-risk children and forged an agency that has since evolved to address a
wide range of developmental and mental health concerns – all while keeping focus on each family and its specific
strengths. Today, We Care supports the unique mental health, developmental, and educational needs of disadvantaged
children up to age 5 through an array of effective, research-based therapies. Embedded in We Care’s programs are
developmentally, linguistically, and culturally appropriate activities helping provide each child with the best possible
start to his or her life.
PROGRAM: EVERYDAY MOMENTS/LOS MOMENTOS COTIDIANOS
f. Scope of Services: The Everyday Moments/Los Momentos Cotidianos programming for families with children
ages 0-5 includes three components: 1) Family Engagement and Outreach; 2) Early Childhood Mental Health
Home-Based Support; and 3) Parent Education and Empowerment, as described below:
Component 1: Family Engagement and Outreach . First 5 Contra Costa will develop family engagement and
outreach to promote the Los Momentos Cotidianos/Everyday Moments programming, and to recruit families
to Everyday Moments opportunities (as described below in Components 2 and 3) by tapping the power of
word-of-mouth and trusted community supports.
The First 5 communications team will develop marketing assets, includi ng a flyer, a texting template, and other
materials as needed, with messaging that emphasizes the importance and empowering the role parents play in
their children’s social-emotional development, and that reaching out and collaborating with service providers
are strengths rather than weaknesses. This messaging will help reduce stigma and foster understanding that
early childhood mental health can be about healthy child development in the context of everyday
relationships with trusted caregivers. First 5 will share these assets with its community contacts and networks,
and ECPIC members and partners will reach out to their community contacts as well. ECPIC members will
conduct collaboration with community providers such as pediatricians and public health nurses and reach out
to families through community “hubs” such as the First 5 Centers and primary care clinics as well as through
Family Partners and Peer Supports, faith-based organization, and other trusted community supports.
Component 2: Early Childhood Mental Health Home-Based Support. This component, Everyday Moments/Los
Momentos Cotidianos Home-Based Support, will provide trauma-informed care and education to support
families, guardians and caregivers in their home or community environments. Home-Based Support will
provide a means for caregivers to learn about Early Childhood Mental Health and the social -emotional
development of babies and young children, discuss intergenerational trauma as pertinent, and to try out
community defined, culturally sensitive practices in support of their babies and young children. This
component will focus on working with a lens of empathy and understanding, allowing for shared space with
the parent/caregiver in support of healthy brain and mental health development for chil dren ages 0-5.
Services will be provided in multiple languages, using culturally relevant supports wherever feasible.
Applicable requirements and procedures established by the Health Insurance Portability and Accountability
Act (HIPAA) will be carefully observed. Services in this Component will be provided by ECMHP in West, We
Care in Central, and Lynn Center in East County.
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“Meeting the child and family where they are,” in home and community settings and/or at home via
telehealth during the covid crisis, Home-Based Support will provide non-didactic developmental guidance and
encouragement to caregivers as they are engaging with their child in their home environment during
“everyday moments” of interaction. Caregivers will be supported to use these sessions to share about their
emotional experiences associated with caregiving, think about how to support their young child’s healthy
development, and practice new skills and approaches with their little ones with the guidance of a trauma-
informed Early Childhood Mental Health provider. This approach will enable an individualized, trauma-
informed, and culturally sensitive delivery of caregiver support services and reinforcement of protective
factors to support early childhood social-emotional development and resilience.
Families who participate in Los Momentos Cotidianos/Everyday Moments
Home-Based Support will each receive a Welcome Bag with activities for parents and children to participate in,
related to the programming (provided to families at the first sessi on), and a graduation certificate and gift card
(provided to families who attend all 10 sessions). If more than 99 families request to participate in the
program, the three agencies will provide all families above that number with a packet of psychoeducati onal
materials about how caregivers can support their children’s social-emotional development and mental health
in everyday moments of interaction, in either English or Spanish, and offer referral to the suite of early
childhood mental health services offered by each agency.
Component 3: Parenthood Education and Empowerment Component . This component, the Everyday
Moments/Los Momentos Cotidianos Parent Groups/Grupos de Padres will provide non-pathologizing
opportunities for parents/caregivers to gather (or via video during the covid crisis) around topical subjects
related to parenting babies and young children. The groups will provide trauma-informed education and peer
support opportunities to support families, guardians and caregivers to learn about Early Childhood Mental
Health and social-emotional development, to be empowered in their caregiving role alongside their parent
peers in the community, and to learn about protective factors that will strengthen their children’s resilience.
This component will provide services in multiple languages and use culturally relevant supports wherever
feasible. Recognizing that caregivers have very full plates, a core piece of Com ponent 3 will be acknowledging
the time and energy it takes to participate in the Parent Groups/Grupos de Padres, so we will be providing
meal vouchers to all parents who attend as an incentive and thank you. The groups will be limited to 10
attendees per group to facilitate group interaction and will be conducted in person at the C.O.P.E. Family
Support Center, or via online video during the Covid-19 crisis.
The Parent Groups/Grupos de Padres component will be based on one of the group intervention models
(Discussion Groups) within the Triple P - Positive Parenting Program System which helps parents learn
strategies to promote social competence and self-regulation in children as well as decrease problem behavior.
Parents set personal goals, develop their own parenting plans, and learn to use positive parenting strategies to
encourage children to learn the skills and competencies they need. The Parent Groups/Grupos de Padres
sessions cover commonly encountered problems such as disobedience, fighting and aggression, and managing
situations such as shopping with children and bedtime. Parents are actively involved throughout the 1.5 - 2
hour small group format discussions and are encouraged to independently implement parenting plans
generated during each session and apply new parenting skills to other problems that may arise.
g. Target Population: Families with children ages 0-5
h. Payment Limit: FY 23-24: $132,613
i. Number served: FY 21-22: 234
j. Outcomes:
• FY 21-22:
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o We Care, C.O.P.E., First 5, Early Childhood, and Lynn Center completed all provisions of the 2021-22
contract, and worked together well as part of an Early Childhood Mental Health collaborative.
o Program activities were provided by staff who were trained and accredited in various levels of Triple P
(Parent Groups) and dyadic intervention (Home-Based Support), with careful attention to quality of
service.
o Family Engagement & Outreach:
• Goal: Recruit minimum number of 299 parents
• Actual: 420 parents were recruited; 4400 were contacted.
• Goal: Recruit 200 parents for Parent Groups
• Actual: 388 parents were recruited; 190 participated
• Goal: Recruit 99 parents for Home-Based Services
• Actual: 32 parents were recruited; 22 participated
o Parent Groups:
• Goal: Contractor will provide evidence-based Triple P Positive Parenting Program seminar classes
2 X per month with a maximum attendance of 10 parents per group (maximum 200 participants)
• Actual: 388 parents were recruited; 190 participated in Parent Groups held by zoom 2 X
per month. Groups were provided in English and Spanish in East, West, and Central
regions of the County.
• Goal: The Parent Groups will have a positive effect on participating caregivers’ self-report of
positive parenting practices. 80% of participating parents will report an improvement in positive
parenting practices.
• Actual: 95.5% Intend to use or follow the parenting advice received; 90% learned what
to do to help their child gain new skills and improved behavior; 86% Obtained
information about questions they had about parenting.
o Home-Based Support:
• Goal: Contractor will provide Home-Based Support services for up to 10 sessions per family
(maximum 99 participants)
• Actual: 32 parents were recruited; 22 participated in Home-Based Services offered in
English and Spanish in East, West, and Central regions of the County, with an average
number of 4.95 sessions requested by parents. 15% of parents requested the full 10
sessions of services. A total of 109 Home-Based Support sessions were provided to
caregiver-child dyads during the reporting period.
• Goal: The Home-Based Support will have a positive effect on participating caregivers’ parenting
self-efficacy beliefs and perceptions of their child’s behaviors. 80% of participating parents will
report improvements in parenting self-efficacy beliefs and perception of child’s behaviors.
• Actual: For 97% of participants, caregivers’ parenting self-efficacy beliefs improved
(more confident), and for 89% of participants, perception of their child’s behaviors
improved (behavior perceived as more positive and less negative).
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WET
FAMILIAS UNIDAS (FORMERLY DESARROLLO FAMILIAR, INC.)
205 39th Street, Richmond, CA 94805, http://www.familias-unidas.org/
Point of Contact: Lorena Huerta, Executive Director, (510) 412–5930,
LHuerta@Familias-Unidas.org.
GENERAL DESCRIPTION OF THE ORGANIZATION
Familias Unidas exists to improve wellness and self-sufficiency in Latino and other communities. The agency
accomplishes this by delivering quality mental health counseling, service advocacy, and information/referral
services. Familias Unidas programs include: mental health, education and prevention, and information/referrals.
PROGRAM: FAMILIAS UNIDAS – CBO INTERNSHIP PROGRAM – WET
a. Scope of Services: Develop, recruit, train, and supervise intern(s) which reflect the various communities, cultures
and language capacity of clients served by the agency. Internships should be directed towards graduate-level interns
pursuing a degree in a behavioral health related field.
b. Target Population: Graduate level interns pursuing a degree in a behavioral health related field.
c. Payment Limit: FY 22-23: $23,000
d. Payment Limit: FY 21-22: $23,000
e. Outcomes: For FY 21-22:
• Supported training, education and supervision of individuals preparing to enter the public behavioral health
workforce
• Supported six interns averaging 19.25 internship hours per week.
• All six interns had language capacity to support the program in Spanish.
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HOPE SOLUTIONS (FORMERLY CONTRA COSTA INTERFAITH HOUSING)
Contact Information: 399 Taylor Blvd. Ste. 115, Pleasant Hill, CA, 94530, https://www.hopesolutions.org
Point of Contact: Sara Marsh, (925) 944-2244, smarsh@hopesolutions.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Hope Solutions provides permanent, affordable housing and vital, on-site support services to homeless and at-risk
families and individuals in Contra Costa County. By providing services on-site at the housing programs where
individuals and families live, we maximize timel iness and access to services. This model also minimizes the
discriminatory barriers to support, due to lack of transportation or other resources.
PROGRAM: HOPE SOLUTIONS – CBO INTERNSHIP PROGRAM – WET
f. Scope of Services: Develop, recruit, train, and supervise intern(s) which reflect the various communities, cultures
and language capacity of clients served by the agency. Internships should be directed towards graduate-level
interns pursuing a degree in a behavioral health related field.
b. Target Population: Graduate level interns pursuing a degree in a behavioral health related field.
g. Payment Limit: FY 22-23: $26,000
h. Payment Limit: FY 21-22: $26,000
d. Outcomes: For FY 21-22:
• Supported training, education and supervision of individuals preparing to enter the public behavioral health
workforce
• Supported three interns averaging between 20 internship hours per week.
• Interns supported agency and families through art, movement and play therapies, building social skills, group
interventions, conflict resolution skills, parenting and relationship skills, and self-care.
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JAMES MOREHOUSE PROJECT (JMP) AT EL CERRITO HIGH (FISCAL SPONSOR OF BAY AREA COMMUNITY
RESOURCES)
540 Ashbury Avenue, El Cerrito, CA 94530, http://www.jamesmorehouseproject.org/
Point of Contact: Jenn Rader, (510) 231-1437, jenn@jmhop.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The James Morehouse Project (JMP) works to create positive change within El Cerrito High School through health
services, counseling, youth leadership projects and campus-wide school climate initiatives. Founded in 1999, the JMP
assumes youth have the skills, values, and commitments to create change in their own lives and the life of the school
community. The JMP partners with community and government agencies, local providers, and universities.
PROGRAM: JAMES MOREHOUSE PROJECT (JMP) – CBO INTERNSHIP PROGRAM – WET
a. Scope of Services: Develop, recruit, train, and supervise intern(s) which reflect the various communities, cultures
and language capacity of clients served by the agency. Internships should be directed towards graduate-level
interns pursuing a degree in a behavioral health related field.
b. Target Population: Graduate level interns pursuing a degree in a behavioral health related field.
c. Payment Limit: FY 22-23: $12,000
d. Payment Limit: FY 21-22: $12,000
e. d. Outcomes: For FY 21-22:
• Supported training, education and supervision of individuals preparing to enter the public behavioral health
workforce
• Supported ten interns averaging 21 internship hours per week.
• Five interns had language capacity to support the program in Spanish
• Two interns had language capacity to support the program in Mandarin.
• One intern had language capacity to support the program in Portuguese.
• Interns supported agency and youth, and parent/guardians through individual and group counseling.
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LINCOLN
1266 14th Street, Oakland CA 94607, http://lincolnfamilies.org/
Point of Contact: Allison Staulcup Becwar, LCSW President & CEO, (510) 867-0944, allisonbecwar@lincolnfamilies.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Lincoln was founded in 1883 as the region's first volunteer-run, non-sectarian, and fully integrated orphanage. As
times and community needs evolved, Lincoln's commitment to vulnerable children remained strong. In 1951, Lincoln
began serving abused, neglected and emotionally challenged children. Today, as a highly respected provider of
youth and family services, Lincoln has a continuum of programs to serve children and families impacted by poverty
and trauma throughout Alameda and Contra Costa Counties. Their therapeutic school and community-based
services include early intervention to intensive programming and focus on family strengthening, educational
achievement and youth positive outlook.
PROGRAM: LINCOLN – CBO INTERNSHIP PROGRAM – WET
a. Scope of Services: Develop, recruit, train, and supervise intern(s) which reflect the various communities, cultures
and language capacity of clients served by the agency. Internships should be directed towards graduate-level interns
pursuing a degree in a behavioral health related field.
b. Target Population: Graduate level interns pursuing a degree in a behavioral health related field.
c. Payment Limit: FY 22-23: $19,000
d. Payment Limit: FY 21-22: $19,000
e. Outcomes: For FY 21-22:
• Supported training, education and supervision of individuals preparing to enter the public behavioral health
workforce
• Supported five interns averaging 20 internship hours per week.
• Interns supported agency, children youth, and parent/guardians.
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NATIONAL ALLIANCE ON MENTAL ILLNESS CONTRA COSTA (NAMI CC)
2151 Salvio Street, Suite V, Concord, CA 94520, http://www.namicontracosta.org/
Point of Contact: Gigi Crowder, (925) 942-0767, Gigi@namicontracosta.org
GENERAL DESCRIPTION OF THE ORGANIZATION
NAMI CC has been assisting people affected by mental illness for over 30 years now. Services provide support,
outreach, education, and advocacy to those affected by mental illness. NAMI’s office is located in central Contra
Costa County and the program has partnerships with other community and faith-based organizations throughout
the county that allow them to utilize their space and meet with people in their communities.
PROGRAM: FAMILY VOLUNTEER SUPPORT NETWORK (FVSN) - WET
NAMI CC will recruit, train and manage a network of volunteers with lived experience to support families and loved
ones of people experiencing mental health issues. These volunteers will be an extended support network of
resources, while assisting families in navigating the behavioral health system. This group of subject matter experts
will help families gain a basic understanding of various mental health and substance abuse issues, learn to advocate
for themselves or their loves one’s needs and become a network to other families experiencing similar situations.
a. Scope of Services: Operate a main site in the Central region of the county and utilize satellite sites to extend
outreach to other regions for the purpose of conducting volunteer training, support groups, and other educational
activities that will build and maintain a cadre of volunteers.
• Continuously recruit volunteers from all county regions, communities, economic levels, age groups, cultures,
race/ethnicities and sexual preferences
• Partner with organizations who specifically prepare individuals for volunteer service in community, such as
CCBHS’s SPIRIT program.
• Develop and maintain training curriculum as defined in Service Work Plan that prepares volunteers for their role
in supporting family members and loved ones of persons experiencing mental health issues.
• Establish partnerships with CCBHS and community and faith-based organizations; as well as ethnic and culturally
specific agencies to coordinate family support efforts, assist CCBHS’s connectivity with families of consumers,
stay abreast and adapt to current and future needs. Key CCBHS partnerships include the Family Partner
(Children’s System of Care), Family Support Worker (Adult System of Care) Programs, and the Office for
Consumer Empowerment.
b. Target Population: Family members and care givers of individuals with lived mental health issues.
c. Payment Limit: FY 23-24: $675,305
d. Payment Limit: FY 21-22: $618,000
e. Number Served: FY 21-22: 103 Families
f. Outcomes:
• In FY 2021-2022, 190 volunteers were recruited for FVSN training, of those 98 individuals completed FVSN
training.
• It is estimated that 103 families were supported through staff and/or trained volunteers of the FVSN.
• It is estimated that 123 families were referred to another NAMI program.
• It is estimated that 66 families were referred to CCBHS or a CCBHS connected agency, and about 51 families
connected to CCBHS or a CCBHS connected agency.
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PROGRAM: FAMILY PSYCHO EDUCATION PROGRAM (FAMILY TO FAMILY: SPANISH AND
MANDAR IN/CANTONESE, FAITHNET, NAMI BASICS, AND CONVERSATIONS WITH LOCAL LAW
ENFORCEMENT) - WET
a. Scope of Services: Family to Family is an evidence-based NAMI educational training program offered throughout the
county in Spanish, Mandarin and Cantonese languages to family members and caregivers of individuals experiencing
mental health challenges. This training is designed to support and increase a family member’s/care giver’s
knowledge of mental health, its impact on the family, navigation of systems, connections to community resources,
and coping mechanisms. NAMI FaithNet is an interfaith resource network of NAMI members, friends, clergy and
congregations of all faith traditions who wish to encourage faith communities to be welcoming and supportive of
persons and families living with mental illness. NAMI Basics is aimed to give an overview about mental health, how
best to support a loved one at home, at school and when in getting medical care. The course is taught by a trained
team of individuals and loved ones with lived experience. Conversations with Local Law Enforcement will serve to
support the dialogue between local law enforcement and consumers/families through CCBH’s Crisis Intervention
Training (CIT). NAMI CC will also host six other conversations in partnership with local law enforcement agencies
throughout the County to enhance learning and dialogue between all groups in response to community concerns
and mental health supports. The desired goal is to enhance information sharing and relationships between law
enforcement and those affected by mental health.
• For Family to Family (Mandarin/Cantonese) and De Familia a Familia (Spanish); provide training program to help
address the unique needs of the specified population, helping to serve Spanish, Mandarin and Cantonese
speaking communities to help families develop coping skills to address challenges posed by mental health issues
in the family, and develop skills to support the recovery of loved ones.
• For NAMI Basics, provide instruction related to the mental health concepts, wellness and recovery principles,
symptoms of mental health issues; as well as education on how mental illness and medications affect loved ones.
• For the FaithNet program, implement a mental health spirituality curriculum targeting faith leaders and the faith-
based communities in the County, who have congregants or loved ones with severe and persistent mental illness.
The goals are to implement training to equip faith leaders to have a better understanding of mental health issues;
and their roles as first responders at times and replace misinformation about mental health diagnoses,
treatment, medication, etc. with accurate information.
• For Conversations with Local Law Enforcement, support dialogue between local law enforcement and
consumers/families through CCBH’s Crisis Intervention Training (CIT) throughout the County to enhance learning
and dialogue between all groups in response to community concerns and mental health supports. The desired
goal is to enhance information sharing and relationships between law enforcement and those affected by mental
health.
• Create partnerships with CCBHS, local law enforcement agencies, community/faith-based organizations as well as
ethnic and culturally specific agencies in order to coordinate family support efforts, ensure CCBHS connectivity
with families of consumers, and stay abreast and be adaptive to current and future needs.
• All training will be augmented by utilizing sites, such as faith centers, community-based organizations, and
community locations throughout the county on an as needed basis in order to enable access to diverse
communities with the goal of reaching the broadest audiences
• Goal Deliver 6 Family-to-Family (at least one in Spanish and Mandarin/Cantonese) (12) week trainings during
fiscal year.
• Deliver 4 NAMI Basics (6) session trainings during fiscal year, with at least one in Spanish.
• Hold 4 FaithNet events during fiscal year.
• Deliver 6 Conversations with Local Law Enforcement in partnership with local law enforcement agencies and
individuals or families affected by mental health issues throughout the County to enhance learning and dialogue
between all groups in response to community concerns and mental health supports.
• All trainings will educate individuals on how to manage crises, solve problems, communicate effectively, learn the
importance of self-care, and assist in developing confidence and stamina to provide support with compassion,
and learn about the impact of mental illness on the family.
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• Feedback will inform decision making. Member participation surveys will be created, administered and collected
on a regular basis. Information collected will be analyzed to adjust methods to better meet the needs of all
involved. Surveys will gauge participant knowledge, and level of confidence and understanding of mental health,
advocacy and the public mental health system.
b. Target Population: Family members, care givers and loved ones of individuals with mental health challenges, as well
as faith communities, local law enforcement, and the overall community who would like to learn more about
supporting those with mental health challenges.
c. Payment Limit: FY 22–23: $77,142
d. Payment Limit: FY 21-22: $70,596
e. Number served: For FY 21-22: It is estimate that about 200 individuals participated in training, workshops, and
events through the FPEP program.
f. Outcomes:
• Delivered 6 Family-to-Family/De Familia-a-Familia trainings with at least one in Spanish and one in Mandarin
• Delivered at least 4 NAMI Basics trainings (English, Spanish, Chinese)
• Delivered at least 4 FaithNet events; including holding monthly Mental Health and Spirituality Initiative meetings
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OFFICE FOR CONSUMER EMPOWERMENT (OCE) (CONTRA COSTA BEHAVIORAL HEALTH SERVICES)
1340 Arnold Drive, Suite 200, Martinez, CA 94553
Point of Contact: Jennifer Tuipulotu, (925) 957-5206, Jennifer.Tuipulotu@cchealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Office for Consumer Empowerment is a County operated program that supports the entire Behavioral Health
System and offers a range of trainings and supports by and for individuals who have experience receiving behavioral
health services. The goals are to increase access to wellness and empowerment knowledge for participants of the
Behavioral Health System.
PROGRAM: MENTAL HEALTH CAREER PATHWAY PROGRAM - WET
a. Scope of Services: The Service Provider Individualized Recovery Intensive Training (SPIRIT) Program is a recovery -
oriented peer led classroom and experientially based college accredited program that prepares individuals to
become providers of service. Certification from this program is a requirement for many Community Support Worker
positions in Contra Costa Behavioral Health. Staff provide instruction and administrative support and provide
ongoing support to graduates.
b. Target Population: Participants of public mental health services, their families and the general public.
c. Total MHSA Funding for FY 23-24: $520,336
d. Total MHSA Funding for FY 21-22: $346,258
e. Staff: Five full-time equivalent staff positions.
f. Numbers Served: FY 21-22: 47 students graduated from the SPIRIT course
g. Outcomes:
• 47 students enrolled; 48 students graduated.
• All graduates received a certificate of completion that is accepted as the minimum quali fications necessary for
employment within CCBHS in the classification of Community Support Worker.
• Graduates learned peer provider skills, group facilitation, Wellness Recovery Action Plan (WRAP) development,
wellness self-management strategies and other skills needed to gain employment in peer provider and family
partner positions in both County operated and community-based organizations.
• Monthly peer support groups were offered virtually and continue to be made available for peers employed by the
County in various peer and family partner roles.
• SPIRIT students are provided an internship in a behavioral health program, either through CCBHS, or through a
contracted community-based agency, as part of the course.
• All SPIRIT graduates are provided support and assistance with placement and advancement consistent with their
career aspirations.
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OLDER ADULT MENTAL HEALTH (CONTRA COSTA BEHAVIORAL HEALTH SERVICES)
2425 Bisso Lane, Suite 100, Concord, CA 94520, https://cchealth.org/mentalhealth/#simpleContained4
Point of Contact: Heather Sweeten-Healy, (925)-521-5620,
Heather.Sweeten-Healy@cchealth.org or Ellie Shirgul, (925)-521-5620, Ellen.Shirgul@cchealth.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Older Adult Mental Health Clinic is in the Adult System of Care and provides mental health services to Contra
Costa’s senior citizens, including preventive care, linkage and outreach to under-served at risk communities,
problem solving short-term therapy, and intensive care management for severely mentally ill individuals.
PROGRAM: SENIOR PEER COUNSELING - WET
This program reaches out to isolated and mildly depressed older adults in their home environments and links them
to appropriate community resources in a culturally competent manner. Services are provided by Senior Peer
Volunteers, who are trained and supervised by the Senior Peer Counseling Coordinators. The Latino Senior Peer
Counseling Program is recognized as a resource for this underserved population. This program serves older adults
aged 55 and older who are experiencing aging issues such as grief and loss, multiple health problems, loneliness,
depression and isolation. Primary goals of this program are to prevent more severe psychiatric symptoms and loss of
independence, reduce stigma related to seeking mental health services, and increase access to counseling services
to this underserved population.
f. Target Population: Older Adults ages 60 years and older experiencing serious mental illness or at risk for
developing a serious mental illness.
g. Total MHSA Funding for FY 23-24: $144,512
h. Total MHSA Funding for FY 21-22: Senior Peer Counseling - $238,986
i. Staff: One Full time equivalent staff person oversees the program.
j. Number served: For FY 21-22: Senior Peer Counseling (SPC) program trained and supported 16 volunteers (9
English speaking volunteers, and 7 Spanish speaking volunteers) and served 89 clients which included 57 English
speaking clients and 32 Spanish speaking clients at 10 sites in the community; with an additional goal of adding 3
new sites in the future. This group of clients still had challenges, due to the pandemic affecting client
engagement.
k. Outcomes: The SPC Program continues to administer the Depression Anxiety Stress Scales (DASS) at intake, and
at the end of counseling to assess levels of anxiety and depression.
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SENECA FAMILY OF AGENCIES
3200 Clayton Road, Concord, CA, 94519, http://www.senecafoa.org/
Point of Contact: Jennifer Blanza, Program Director (415) 238-9945, jennifer_blanza@senecacenter.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Seneca Family of Agencies is a leading innovator in the field of community-based and family-based service options
for emotionally troubled children and their families. With a continuum of care ranging from intensive crisis
intervention to in-home wraparound services, to public school-based services, Seneca is one of the premier
children’s mental health agencies in Northern California.
PROGRAM: SENECA – CBO INTERNSHIP PROGRAM – WET
a. Scope of Services: Develop, recruit, train, and supervise intern(s) which reflect the various communities, cultures
and language capacity of clients served by the agency. Internships should be directed towards graduate-level interns
pursuing a degree in a behavioral health related field.
b. Target Population: Graduate level interns pursuing a degree in a behavioral health related field.
b. Payment Limit: FY 22-23: $20,000
c. Payment Limit: FY 21-22: $20,000
d. Outcomes: For FY 21-22:
• Supported training, education and supervision of individuals preparing to enter the public behavioral health
workforce
• Supported seven interns averaging 20 internship hours per week.
• Interns supported agency, children and parent/guardians through individual and family therapy, facilitating
groups, linkage and advocacy.
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Appendix C
Glossary
AB 1421 or Laura’s Law - Assembly Bill 1421. Enacted in 2002, to create an
assisted outpatient treatment program for any person who is suffering from a mental
disorder and meets certain criteria. The program operates in counties that choose to
provide the services. Adoption of this law enables a court, upon a verified petition to the
court, to order a person to obtain and participate in assisted outpatient treatment. The
bill provides that if the person who is the subject of the petition fails to comply with
outpatient treatment, despite efforts to solicit compliance, a licensed mental health
treatment provider may request that the person be placed under a 72-hour hold, based
on an involuntary commitment. The law would be operative in those counties in which
the county board of supervisors, by resolution, authorized its application and made a
finding that no voluntary mental health program serving adults, and no children’s mental
health program, would be reduced as a result of the implementation of the law.
ACT - Assertive Community Treatment. An intensive and highly integrated approach
for community mental health service delivery. It is an outpatient treatment for individuals
whose symptoms of mental illness result in serious functioning difficulties in several
major areas of life, often including work, social relationships, residential independence,
money management, and physical health and wellness. Its mission to promote the
participants' independence, rehabilitation, and recovery, and in so doing to prevent
homelessness, unnecessary hospitalization, and other negative outcomes. It
emphasizes out of the office interventions, a low participant to staff ratio, a coordinated
team approach, and typically involves a psychiatrist, mental health clinician, nurse, peer
provider, and other rehabilitation professionals.
ADA - Americans with Disabilities Act. Prohibits discrimination against people with
disabilities in several areas, including employment, transportation, public
accommodations, communications and access to state and local government’ programs
and services.
AOD – Alcohol and Other Drugs. Is an office like Mental Health that is part of the
division of Behavioral Health Services. Behavioral Health Services is under the Health
Services Department.
AOT - Assisted Outpatient Treatment. A civil court ordered mental health treatment
for persons demonstrating resistance to participating in services. Treatment is modeled
after assertive community treatment, which is the delivery of mobile, community-based
care by multidisciplinary teams of highly trained mental health professionals with staff-
to-client ratios of not more than one to ten, and additional services, as specified, for
adults with the most persistent and severe mental illness. AOT involves a service and
delivery process that has a clearly designated personal services coordinator who is
responsible for providing or assuring needed services. These include complete
assessment of the client’s needs, development with the client of a personal services
plan, outreach and consultation with the family and other significant persons, linkage
with all appropriate community services, monitoring of the quality and follow through of
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services, and necessary advocacy to ensure each client receives those services which
are agreed to in the personal services plan. AOT is cited under AB 1421 or Laura’s Law.
APA - American Psychological Association. The mission of the APA is to promote
the advancement, communication, and application of psychological science and
knowledge to benefit society and improve lives.
BHS - Behavioral Health Services. A division under Contra Costa Health Services,
which provides Mental Health and Alcohol and Other Drug Services (AODS).
Board and Care - Augmented. A facility licensed by the State that contracts with
Contra Costa Behavioral Health Services (CCBHS) to provide a therapeutic home-like
environment where residents can gain independence and skills through various
wellness activities. Persons who experience severe and persistent mental illness are
eligible.
BOS - Board of Supervisors. Elected body that is responsible for; 1) appointing most
County department heads (except elected officials), and appointmenting all other
County employees, 2) providing for the compensation of all County officials and
employees, 3) creating officers, boards and commissions as needed, appointing
members and establishing the terms of office, 4) awarding all contracts except those
that are within the authority delegated to the County Purchasing Agent, 5) adopting an
annual budget, 6) sponsoring an annual audit made of all County accounts, books, and
records, 7) supervising the operations of departments and exercising executive and
administrative authority through the County government and County Administrator 8)
serving as the appellate body for Planning and Zoning issues, 9) serving as the County
Board of Equalization (the Board has created an Assessment Appeals Board to perform
this function
Brown Act. Established in 1953; ensures the public's right to attend and participate in
meetings of local legislative bodies. It declares that the California public commissions,
boards and councils and the other public agencies in this state exist to aid in the
conduct of the people's business. Actions should be taken openly and their deliberations
be conducted openly. The people should remain informed so that they may retain
control over the instruments they have created. The Brown Act has been interpreted to
apply to email communication as well.
CalMHSA - California Mental Health Services Authority. The mission of CalMHSA is
to provide member counties a flexible, efficient, and effective administrative/fiscal
structure focused on collaborative partnerships and pooling efforts in1) development
and implementation of common strategies and programs, 2) fiscal integrity, protections,
and management of collective risk, 3) accountability at state, regional, and local levels.
CAO - County Administrator’s Officer. The County Administrator's Office is
responsible for; 1) staffing the Board of Supervisors and Board committees, 2)
overseeing implementation of Board directives, 3) planning, monitoring, and overseeing
County operations, 4) ensuring that Board policies are carried out in the most efficient,
cost-effective, and service oriented manner, 5) supervising appointed Department
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Heads and performing general administrative duties, 6) preparing the annual budget, 7)
administering the County's labor management relations program, including managing
the collective bargaining process, grievance investigations, providing training and
counseling to managers and employees, as well as problem resolution
Case Management. Refers to a service in which a mental health clinician develops
and implements a treatment plan with a consumer. This treatment plan contains a
diagnosis, level of severity, agreed upon goals, and actions by the consumer, the case
manager, and other service providers to reach those goals. The mental health clinician
provides therapy and additionally takes responsibility for the delivery and/or
coordination of both mental and rehabilitation services that assist the consumer reach
his/her goals.
CASRA - California Association of Social Rehabilitation Agencies. A statewide
non-profit organization that service clients of the California public mental health
system. Member agencies provide a variety of services to enhance the quality of life
and community participation of youth, adults and older adults living with challenging
mental health issues.
CBHDA – California Behavioral Health Director’s Association. A non-profit
advocacy association representing the behavioral health directors from each of
California’s 58 counties, as well as two cities (Berkeley and Tri-City). Through
advocacy, lobbying and education efforts, CBHDA promotes the reduction of individual
and community problems related to unaddressed behavioral health issues. CBHDA
regularly brings together behavioral health professionals to discuss ways to inform
public policy and improve the delivery of behavioral health services.
CBO - Community Based Organization. An agency or organization based in the
community that is often a non-profit.
CCBHS - Contra Costa Behavioral Health Services. One of 58 counties, the City of
Berkeley, and the Tri-Cities area East of Los Angeles legislatively empowered to
engage in a contract, or Mental Health Plan, with the state to perform public mental
health services. This enables Contra Costa County to utilize federal, state, county and
private funding for these mental health services. The Mental Health Services Act is one
source of state funding. CCSHS is divided into a Children’s System of Care and an
Adult and Older Adult System of Care.
CFO - Chief Financial Officer. Abbreviation used to describe term.
CF/TN - Capital Facilities/Information Technology. One of five components of the
MHSA. This component enables a county to utilize MHSA funds for one-time
construction projects and/or installation or upgrading of electronic health record
systems.
CHHS – California Health and Human Services Agency. The agency which
oversees twelve departments and five offices that provides a range of health care
services, social services, mental health services, alcohol and drug services, income
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assistance, and public health services to Californians. More than 33,000 people work for
departments in CHHS at state headquarters in Sacramento, regional offices throughout
the state, state institutions and residential facilities serving the mentally ill and people
with developmental disabilities.
CIBHS - California Institute for Behavioral Health Solutions. A non-profit agency
that helps health professionals, agencies and funders improve the lives of people with
mental health and substance use challenges through policy, training, evaluation,
technical assistance, and research.
Clinical Specialist. In the context of this document, refers to a licensed or registered
intern in the specialties of social work, marriage and family therapy, psychology,
psychiatric nurse practitioner, licensed professional clinical counselor, or psychiatrist. A
Clinical Specialist is capable of signing a mental health consumer’s treatment plan that
can enable the County to bill Medi-Cal for part of the cost to deliver the service.
Clubhouse Model. A comprehensive program of support and opportunities for people
with severe and persistent mental illness. In contrast to traditional day-treatment and
other day program models, Clubhouse participants are called "members" (as opposed
to consumers, patients, or clients) and restorative activities focus on their strengths and
abilities, not their illness. The Clubhouse is unique in that it is not a clinical program,
meaning there are no therapists or psychiatrists on staff. All participation in a clubhouse
is strictly on a voluntary basis. Members and staff work side-by-side as partners to
manage all the operations of the Clubhouse, providing an opportunity for members to
contribute in significant and meaningful ways. A Clubhouse is a place where people can
belong as contributing adults, rather than passing their time as patients who need to be
treated. The Clubhouse Model seeks to demonstrate that people with mental illness can
successfully live productive lives and work in the community, regardless of the nature or
severity of their mental illness.
COLA - Cost of Living Adjustment. Abbreviation used to describe term.
Community Forum. In this context a community forum is a planned group activity
where consumers, family members, service providers, and representatives of
community, cultural groups or other entities are invited to provide input on a topic or set
of issues relevant to planning, implementing or evaluating public services.
Conservatorship - A court proceeding where a judge appoints a responsible person
(called a conservator) to care for another adult who cannot care for him/herself or
his/her finances.
Consumer. In this context consumers refer to individuals and their families who receive
behavioral health services from the County, contract partners, or private providers.
Consumers are also referred to as clients, patients, participants or members.
Co-Occurring Disorders or Dual Diagnosis. Refers to more than one behavioral
and/or medical health disorder that an individual can experience and present for care
and treatment. Common examples are an individual with a substance abuse disorder
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coupled with a mental health diagnosis, or a developmental disability, such as autism,
coupled with a thought disorder.
CPAW - Consolidated Planning Advisory Workgroup. An ongoing advisory body
appointed by the Contra Costa Mental Health Director that provides advice and counsel
in the planning and evaluation of services funded by MHSA. It is also comprised of
several sub-committees that focus on specific areas. It is comprised of individuals with
consumer and family member experience, service providers from the County and
community based organizations, and individuals representing allied public services,
such as education and social services.
CPPP - Community Program Planning Process. This a term used in regulations
pertaining to the Mental Health Services Act. It means the process to be used by the
County to develop Three-Year Expenditure Plans, and updates in partnership with
stakeholders to 1) identify community issues related to mental illness resulting from lack
of community services and supports, including any issues identified during the
implementation of the Mental Health Services Act, 2) Analyze the mental health needs
in the community, and 3) identify and re-evaluate priorities and strategies to meet those
mental health needs.
CSS - Community Services and Supports. Largest of the five components funded by
the MHSA. It refers to behavioral health service delivery systems for children and youth,
transition age youth, adults, and older adults. Within this category are: full service
partnerships, general system development, outreach and engagement, and housing
programs.
CSW – Community Support Worker. Peer Provider in Contra Costa County public
behavioral health system.
CTYA – Children’s, Teens, and Young Adults. Abbreviation used to describe term.
Cultural Humility. A process of self-reflection and discovery in order to build honest
and trustworthy relationships. In this context, refers to a process that can address
health disparities and social inequities among racial/ethnic, cultural, and linguistic
populations or communities.
DHCS - Department of Health Care Services. The mission of DHCS is to provide
Californians with access to affordable, integrated, high-quality health care, including
medical, dental, mental health, substance use treatment services and long-term care.
Our vision is to preserve and improve the overall health and well-being of all
Californians.
DSM IV - Diagnostic and Statistical Manual of Mental Disorders Fifth Edition. The
handbook used by health care professionals to diagnosis mental disorders. DSM
contains descriptions, symptoms, and other criteria for diagnosing mental disorders.
Dual Diagnosis. See Co-Occurring Disorders.
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Employment or Vocational Services. A continuum of services and supports designed
to enable individuals to get and keep a job. It includes 1) pre-vocational services, such
as removing barriers to employment, 2) employment preparation, to include career
counseling and education, training and volunteer activity support, 3) job placement, to
include job seeking, placement assistance and on-the-job training, and 4) job retention,
to include supported employment.
EPIC System. A nationwide computer software company that offers an integrated suite
of health care software centered on a database. Their applications support functions
related to patient care, including registration and scheduling; clinical systems for
doctors, nurses, emergency personnel, and other care providers; systems for lab
technicians, pharmacists, and radiologists; and billing systems for insurers.
EPSDT - Early and Periodic Screening, Diagnosis and Treatment. A federally
mandated specialty mental health program that provides comprehensive and
preventative services to low-income children and adolescents that are also involved with
Children and Family Services.
Evidence Based Practices. This term refers to treatment practices that follow a
prescribed method that has been shown to be effective by the best available evidence.
This evidence is comprised of research findings derived from the systematic collection
of data through observation and experiment, and the formulation of questions and
testing of hypotheses.
Family Partners. Also referred to as Parent Partners, this professional brings lived
experience as a family member of an individual with a serious mental illness to their
provision of services. They often participate as a member of a multi-disciplinary team
providing mental health treatment, and assist families understand, acquire and navigate
the various services and resources needed. In Contra Costa County, Family or Parent
Partners have a job classification of Community Support Worker.
Family-to-Family Training. An educational course for family, caregivers and friends of
individuals living with mental illness. Taught by trained volunteer instructors from NAMI
CC it is a free of cost twelve-week course that provides critical information and
strategies related to caregiving, and assists in better collaboration with mental health
treatment providers.
Federal Poverty Level. This is a total household income amount that the federal
government provides an annual guideline that defines whether individuals are living
above or below the poverty level. For example, a family of four is determined to live
under the poverty level if their total income in 2014 is $23,850.
5150. Refers to the Welfare and Institutions Code of California for the temporary,
involuntary psychiatric commitment of individuals who present a danger to themselves
or others due to signs of mental illness.
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FY- Fiscal Year. A fiscal year is a specified 12-month period used for accounting and
reporting purposes. In Contra Costa County, the fiscal year runs from July 1st of one
year to June 30th of the next year.
Focus Groups. In this context, refers to a small group (usually 8-15) of individuals to
provide input, advice and counsel on practices, policies or proposed rulemaking on
matters that affect them. Often these individuals are grouped by similar demographics
or characteristics in order to provide clarity on a particular perspective.
Forensics. In this context, refers to the term used for individuals involved in the legal
court system with mental health issues.
4C. Term used to refer to Psychiatric Ward of Contra Costa County Regional Medical
Center.
FSP - Full-Service Partnership. A term created by the MHSA as a means to require
funding from the Act to be used in a certain manner for individuals with serious mental
illness. Required features of full-service partnerships are that there be a written
agreement, or individual services and supports plan, entered into with the client, and
when appropriate, the client’s family.
This plan may include the full spectrum of community services necessary to attain
mutually agreed upon goals. The full spectrum of community services consists of, but is
not limited to, mental health treatment, peer support, supportive services to assist the
client, and when appropriate the client’s family, in obtaining and maintaining
employment, housing, and/or education, wellness centers, culturally specific treatment
approaches, crisis intervention/stabilization services, and family education services.
Also included are non-mental health services and supports, to include food, clothing,
housing, cost of health care and co-occurring disorder treatment, respite care, and
wrap-around services to children. The County shall designate a personal service
coordinator or case manager for each client to be the single point of responsibility for
services and supports and provide a qualified individual to be available to respond to
the client/family 24 hours a day, seven days a week.
The Full-Service Partnership category is part of the Community Services and Supports
(CSS) component of the MHSA. At least 50% of the funding for CSS is to go toward
supporting the County’s full-service partnership category.
General System Development. A term created by the MHSA, and refers to a category
of services funded in the Community Services and Supports component, and are similar
to those services provided by community public mental health programs authorized in
the Welfare and Institutions Code. MHSA funded services contained in the general
system development category are designed to improve and supplement the county
behavioral health service delivery system for all clients and their families.
Greater Bay Area Regional Partnership. Regional partnership means a group of
County approved individuals and/or organizations within geographic proximity that acts
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as an employment and education resource for the public mental health system. These
individuals and/or organizations may be county staff, behavioral health service
providers, clients, clients’ family members, and any individuals and/or organizations that
have an interest in developing and supporting the workforce of the public mental health
system. The Greater Bay Area Regional Partnership refers to an ongoing effort of
individuals and/or organizations from the twelve county greater California bay area
regions.
Health Care Access and Information (HCAI) (formerly Office of Statewide Health
Planning and Development (OSHDP)). A state department that assists California
improve the structure and function of its healthcare delivery systems and promote
healthcare accessibility. HCAI is the state entity responsible for the implementation of
various MHSA state level funded workforce education and training programs, such as
the mental health loan assumption program, psychiatric residency programs, and
several graduate stipend and internship programs.
H3 – Health, Housing and Homeless Services Division. Division under Health
Services that partners with Behavioral Health Services and focuses on the integration of
housing and homeless services across this County’s health system. It coordinates
health and homeless services across county and in the community; and works with key
partners to develop strategies to address the community’s health and social needs.
HIPAA - Health Information Portability and Accountability Act. Enacted into law in
1996 and provides the following: 1) the ability to transfer and continue health insurance
coverage for millions of American workers and their families when they change or lose
their jobs, 2) reduce health care fraud and abuse, 3) mandates industry-wide standards
for health care information on electronic billing and other processes, and 4) requires the
protection and confidential handling of protected health information
HPSA - Health Professional Shortage Area. A geographic area, population, or facility
with a shortage of primary care, dental, or mental health providers and services. The
Health Resources and Services Administration (HRSA) and State Primary Care Offices
(PCOs) work together using public, private, and state-provided data to determine when
such a shortage qualifies for designation as a HPSA.
HSD - Health Services Department. The largest department of County government.
The mission of HSD is to care for and improve the health of all people in Contra Costa
County with special attention to those who are most vulnerable to health problems.
Behavioral Health Services is one of the nine divisions under HSD.
IMD – Institution for Mental Disease. Facility established and maintained primarily for
the care and treatment of individuals with serious mental illness. General criteria
include: 1) licensed or accredited as a psychiatric facility; 2) under the jurisdiction of the
state’s mental health authority; 3) specializes in providing psychiatric care and
treatment.
IMPACT - Improving Mood Providing Access to Collaborative Treatment. Evidence
based mental health treatment for depression utilized specifically for older adults and
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provided in a primary care setting where older adults are concurrently receiving medical
care for physical health problems. Up to twelve sessions of problem-solving therapy
with a year follow up is provided by a licensed clinical therapist, with supervision and
support from a psychiatrist who specializes in older adults. The psychiatrist assesses for
and monitors medications as needed, and both the clinician and psychiatrist work in
collaboration with the primary care physician.
INN - Innovation. A component of the MHSA that funds new or different patterns of
service that contribute to informing the behavioral health system of care as to best or
promising practices that may be subsequently added or incorporated into the system.
These innovative programs accomplish one or more of the following objectives; 1)
increase access to underserved groups, 2) increase the quality of services, to include
better outcomes, 3) promote interagency collaboration, and 4) increase access to
services. All new Innovation programs shall be reviewed and approved by the Mental
Health Services Oversight and Accountability Commission. The Act states that five per
cent of a County’s revenues shall go for Innovation.
Laura’s Law. See AB 1421.
LCSW - Licensed Clinical Social Worker. Abbreviation used to describe term. See
Clinical Specialist.
LGBTQI - Lesbian, Gay, Bi-sexual, Transgender, Queer, Intersex. Abbreviation
used to describe this community.
Licensed Clinical Specialist. In this context, refers to the term a County civil service
classification that denotes a person meeting minimum mental health provider
qualifications, to include possessing a license to practice mental health treatment by the
California Board of Behavioral Sciences (BBS). An intern registered by BBS also
qualifies. A licensed clinical specialist or registered intern can sign mental health
treatment plans that qualify for federal financial participation through the Medi-Cal
program.
LMFT - Licensed Marriage Family Therapist. Abbreviation used to describe term.
See Clinical Specialist.
LPS – Lanterman Petris Short Act. Established in 1967, codified California Welfare
and Institutions Code 5000, the act was named for its co-authors — Assembly member
Frank Lanterman and Senators Nicholas C. Petris and Alan Short. The intent of the LPS
Act is to end inappropriate lifetime commitment of people with mental illness and firmly
establish the right to due process in the commitment process while significantly
reducing state institutional expense.
LRP - Loan Repayment Program. Abbreviation used to describe term.
MDFT - Multi-Dimensional Family Therapy. An evidence based comprehensive and
multi-systemic family-based outpatient or partial hospitalization program for adolescents
with co-occurring substance use and mental disorders, and those at high risk for
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continued substance abuse. Treatment is delivered in a series of 12 to 16 weekly or
twice weekly 60 to 90 minute sessions. Treatment focuses on the social interaction
areas of parents and peers, the parents’ parenting practices, parent-adolescent
interactions in therapy, and communications between family members and key social
systems, such as school and child welfare.
Medi-Cal. California’s version of the federal Medi-Caid program, in which health and
behavioral health care can be provided by public health entities to individuals who do
not have the ability to pay the full cost of care, and who meet medical necessity
requirements. The federal Medi-Caid program reimburses states approximately half of
the cost, with the remainder of the cost provided by a variety of state and local funding
streams, to include the MHSA.
Mental Health Career Pathway Program. Programs designed to educate, train, recruit
prepare, and counsel individuals for entry into and advancement in jobs in the public
mental health system. These programs are a category listed as part of the Workforce
Education and Training (WET) component of the MHSA.
MHP - Mental Health Plan. An agreement each county has with the state detailing the
services that are to be provided.
Mental Health Professional Shortage Designations. Term used by the federal
Human Resource Services Administration (HRSA) to determine areas of the country
where there is a verified shortage of mental health professionals. These geographical
areas are then eligible to apply for a number of federal programs where financial
incentives in recruiting and retention are applied to address the workforce shortage.
MH – Mental Health. Abbreviation used for term.
MHC - Mental Health Commission. A group of individuals, often with lived experience
as a consumer and/or family member of a consumer, who are appointed as
representatives of the County’s Board of Supervisors to provide 1) oversight and
monitoring of the County’s behavioral health system, 2) advocacy for persons with
serious mental illness, and 3) advise the Board of Supervisors and the Behavioral
Health Director.
MHLAP - Mental Health Loan Assumption Program. A program that makes
payments to an educational lending institution on behalf of an employee who has
incurred debt while obtaining an education, provided the individual agrees to work in the
public behavioral health system for a specified period of time and in a capacity that
meets the employer’s workforce needs. The MHLAP is funded by the MHSA in the
Workforce Education and Training component.
MHSA - Mental Health Services Act or Proposition 63. Was voted into law by
Californians in November 2004. This Act combines prevention services with a full range
of integrated services to treat the whole person and promote wellness and recovery.
The MHSA has five components; community services and supports, prevention and
early intervention, innovation, workforce education and training, and capital facilities and
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technology. An additional one percent of state income tax is collected on incomes
exceeding one million dollars and deposited into a Mental Health Services Fund. These
funds are provided to the County based upon an agreed upon fair share formula.
MHSA Three Year Plan - Mental Health Services Act Three Year Program and
Expenditure Plan. Each County prepares and submits a three-year plan, which shall
be updated at least annually; known as the Plan or Annual Update and approved by
the County’s Board of Supervisors. The plan is developed with local stakeholders by
means of a community program planning process, and includes programs and funding
planned for each component, as well as providing for a prudent reserve. Each plan or
update indicates the number of children, adults and seniors to be served, as well as
reports on the achievement of performance outcomes for services provided.
MHSIP - Mental Health Statistics Improvement Program. Is a survey used in Contra
Costa as required by DHCS. QI staff elicit feedback from survey sites regarding barriers
to acceptable response rates, and based on this, implemented a variety of strategies
including training a substantial volunteer workforce to assist with participant recruitment
and survey completion.
MHSOAC - Mental Health Services Oversight and Accountability Commission.
Established by the MHSA to provide state oversight of MHSA programs and
expenditures. Responsible for reviewing and approving each county’s Innovation
programs, expenditures and evaluation.
Money Management. Term that refers to services that can encompass all aspects of
assisting an individual plan and manage financial benefits and resources. It can include
counseling on the interplay of work and other sources of income on Medi-Cal, Medicare,
Social Security Disability Income (SSDI), and Supplemental Security Income (SSI). It
can include becoming a conservator of funds for an individual who has been deemed
unable to manage their own funds.
MST - Multi-Systemic Therapy. An evidence based mental health service that is a
community-based, family driven treatment for antisocial/delinquent behavior in youth.
The focus is on empowering parents and caregivers to solve current and future
problems, and actively involves the entire ecology of the youth; family, peers, school
and the neighborhood.
NAMI - National Alliance on Mental Illness. The nation’s largest grassroots mental
health organization dedicated to building better lives for the millions of Americans
affected by mental illness. NAMI advocates for access to services, treatment, supports
and research and is steadfast in its commitment to raise awareness and build a
community for hope for all of those in need. NAMI is the foundation for hundreds of
NAMI State Organizations, NAMI Affiliates and volunteer leaders who work in local
communities across the country to raise awareness and provide essential and free
education, advocacy and support group programs. In Contra Costa County, there is a
NAMI Contra Costa Office or NAMI CC.
Needs Assessment. Refers to a process where the behavioral health services and
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supports needs of the community are identified and assessed. This includes identifying
populations, age groups and communities that remain unserved, underserved or
inappropriately served.
NOFA – Notice of Funding Availability. Abbreviation used to describe term.
NPLH – No Place Like Home or Proposition 2. Allows the state to approve the use of
the MHSA Funds to build and rehabilitate housing for those with mental illness who are
homeless or at-risk of becoming homeless.
OCE – Office for Consumer Empowerment. A Contra Costa County operated
program under the Behavioral Health Services division that offers a range of trainings
and supports by and for individuals who have experience receiving mental health
services. The goal is to increase access to wellness and empowerment for consumers;
and to engage in their own individual recovery and become active in the community.
This office leads the SPIRIT, WREACH, and WRAP programs.
Outreach and Engagement. In this context, is a MHSA term that is a community
services and support category, and a category in which prevention and early
intervention services can be provided. Services are designed to reach out and engage
individuals in mental health care which have a serious mental illness, or are at risk of
developing a serious mental illness. These are individuals who have not sought services
in a traditional manner, possibly due to cultural or linguistic barriers.
Peer Provider. Term that refers to a professional who brings lived experience as a
behavioral health consumer to their provision of services. They often participate as a
member of a multi-disciplinary team providing mental health treatment, and assist
consumers and their families understand, acquire and navigate the various services and
resources needed. In Contra Costa County, Peer Providers often have a job
classification of Community Support Worker.
PEI - Prevention and Early Intervention. Refers to a component of MHSA funding in
which services are designed to prevent mental illnesses from becoming severe and
disabling. This means providing outreach and engagement to increase recognition of
early signs of mental illness, and intervening early in the onset of a mental illness.
Twenty percent of funds received by the MHSA are to be spent for prevention and early
intervention services.
PES - Psychiatric Emergency Services. A unit of the Contra Costa County Regional
Medical Center located next door to the Emergency Room in the county hospital in
Martinez. It operated 24 hours a day, seven days a week, and consists of psychiatrists,
nurses and mental health clinicians who are on call and available to respond to
individuals who are brought in due to a psychiatric emergency. Persons who are seen
are either treated and released, or admitted to the in-patient psychiatric hospital ward.
PhotoVoice Empowerment Program. The County sponsors classes designed to
enable individuals to create artwork consisting of a photograph and a personally written
story that speak to or represent the challenges of prejudice, discrimination and
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ignorance that people with behavioral health challenges face. These artworks are then
displayed in the community to educate, raise awareness and reduce stigma.
PIER Model - Portland Identification and Early Referral Model. This is an evidence
based treatment developed by the PIERS Institute of Portland, Maine. It is an early
intervention program for youth, ages 12-25 which are at risk for developing psychosis. It
is a multi-disciplinary team approach consisting of a structured interview to assess risk
for psychosis, multi-family group therapy, psychiatric care, family psycho-education,
supported education and employment, and occupational therapy.
PSC - Personal Service Coordinators. Refers to a mental health clinician or case
manager who develops and implements an individual services and support plan with an
individual diagnosed with a serious mental illness, and who is part of a full-service
partner program under the MHSA. This plan contains a diagnosis, level of severity,
agreed upon goals, and actions by the consumer, the personal services coordinator,
and other service providers to reach those goals. The personal service coordinator
provides therapy, and additionally takes responsibility for the delivery and/or
coordination of both mental health and rehabilitation services that assist the consumer
reach his/her goals.
PTSD - Post-Traumatic Stress Disorder. An emotional illness that that is classified as
an anxiety disorder, and usually develops as a result of a terribly frightening, life-
threatening, or otherwise highly unsafe experience. PTSD sufferers re-experience the
traumatic event or events in some way, tend to avoid places, people, or other things that
remind them of the event (avoidance), and are exquisitely sensitive to normal life
experiences (hyper arousal).
Public Health Services. A division under Health Services whose mission is to promote
and protect the health and well-being of individuals, families and community in Contra
Costa County.
Public Mental Health System. This term is used to describe the public system that is
in place to provide mental health services. There are 58 counties and 2 cities that
receive MHSA funds to support their public mental health system. Each county’s system
is uniquely structured where services are provided by county staff or through
contractors, such as community based organizations and other agencies.
Pre-Vocational Employment Services. These are services that enable a person to
actively engage in finding and keeping a job. Often the services remove barriers to
employment services, such as counseling on how working affects benefits, stabilizing
medications, obtaining a driver’s license or general education diploma, and resolving
immigration or other legal issues.
Prudent Reserve. Regarding MHSA, the term refers to a County setting aside
sufficient MHSA revenues in order to ensure that services do not have to be significantly
reduced in years in which revenues are below the average of previous years.
Psychiatric Residency. Physicians who specialize in psychiatry complete a four-year
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residency program at one of several schools of psychiatry, such as that located at the
University of California at San Francisco. This is essentially a paid work study
arrangement, where they practice under close supervision and concurrently take
coursework. At the final residency year, the psychiatrist can elect to work in a medical
setting, teach, do research, or work in a community mental health setting.
QA/QI - Quality Assurance and Quality Improvement. Entities in Contra Costa
County responsible for monitoring the Mental Health Plan’s effectiveness by providing
oversight and review of clinics, organizations, and clinicians providing services to
consumers. The goals are to perform program development and coordination work to
implement and maintain a quality management program that effectively measures,
assesses, and continuously improves the access to and quality of care and services
provided to the County's mental health consumers. The Quality Management
Coordinator is responsible for Chairing and facilitating the Quality Improvement
Committee (QIC) and ensuring members receive timely and relevant information.
RFA - Request for Application. Abbreviation used to describe term.
RFI - Request for Information. Abbreviation used to describe term.
RFP - Request for Proposal. Abbreviation used to describe term.
RFQ - Request for Qualifications. Abbreviation used to describe term.
RHD - Reducing Health Disparities. Abbreviation used to describe term.
SAMHSA - Substance Abuse and Mental Health Services Administration. The
agency within the U.S. Department of Health and Human Services that leads public
health efforts to advance the behavioral health of the nation. SAMHSA's mission is to
reduce the impact of substance abuse and mental illness on America's communities.
SB - Senate Bill. Abbreviation used to describe term.
SNHP – Special Needs Housing Program. Allowed local governments to use MHSA
and other local funds to provide financing for the development of permanent supportive
rental housing that includes units dedicated for individuals with serious mental illness,
and their families, who are homeless or at risk of homelessness.
SNF - Skilled Nursing Facility. A special facility or part of a hospital that provides
medically necessary services from nurses, physical and occupational therapists, speech
pathologists and audiologist. A SNF aims to prevent hospitalizations, optimize
antipsychotic medication use, and serve as an intermediate step into the community.
STRTP – Short Term Residential Treatment Program. A residential treatment model
that serves youth who have high-level mental health needs or are seriously emotionally
disturbed. The goal of STRTPs is to focus on stabilizing high-needs youth to allow an
expedient and successful transition to a home setting.
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SED - Seriously Emotionally Disturbed. Children from birth up to age eighteen with
serious emotional disturbance are persons who currently or at any time during the past
year have had a diagnosable mental, behavioral, or emotional disorder of sufficient
duration to meet diagnostic criteria specified within the Diagnostic and Statistical
Manual and results in functional impairment which substantially interferes with or limits
the child's role or functioning in family, school, or community activities.
SMI - Serious Mental Illness. Adults with a serious mental illness are persons
eighteen years and older who, at any time during a given year, have a diagnosable
mental, behavioral, or emotional disorder that meet the criteria of the Diagnostic and
Statistical Manual, and the disorder has resulted in functional impairment which
substantially interferes with or limits one or more major life activities.
SOC – System of Care. Term used to refer to this county’s public behavioral health
system.
SPIRIT - Service Provider Individualized Recovery Intensive Training. A recovery
oriented, peer led classroom and experiential-based, college accredited educational
program for individuals with lived experience as a consumer of mental health services.
It is sponsored by Contra Costa Behavioral Health and Contra Costa Community
College, and successful completion satisfies the minimum qualifications to be
considered for employment by the County as a Community Support Worker.
Stakeholders. Stakeholders is a term defined in the California Code of Regulations to
mean individuals or entities with an interest in mental health services, including but not
limited to individuals with serious mental illness and/or serious emotional disturbance
and/or their families, providers of mental health and/or related services such as physical
health care and/or social services, educators and/or representatives of education,
representatives of law enforcement, and any organization that represents the interests
of individuals with serious mental illness and/or serious emotional disturbance and/or
their families.
Stigma and Discrimination. In this context, refers to the negative thoughts and/or
behaviors that form an inaccurate generalization or judgment, and adversely affects the
recovery, wellness and resiliency of persons with mental health issues.
SUD - Substance Use Disorder. When recurrent use of alcohol and/or other drugs
causes clinical and functional impairment that may include health issues, failure to meet
major responsibilities at work, school or home, legal problems or problems with
interpersonal relationships.
STEP - Systematic Training for Effective Parenting. A parent education program
published as a series of books developed and published by the psychologists Don
Dinkmeyer Sr., Gary D. McKay and Don Dinkmeyer Jr. STEP has reached more than
four million parents and has been translated into several languages. It provides skills
training for parents dealing with frequently encountered challenges with their children
that often result from autocratic parenting styles. STEP is rooted in Adlerian psychology
and promotes a more participatory family structure by fostering responsibility,
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independence, and competence in children; improving communication between parents
and children; and helping children learn from the natural and logical consequences of
their own choices.
Supported Employment. A federal vocational rehabilitation term that means
competitive work for individuals with significant disabilities that occurs in integrated work
settings, or settings in which individuals are working toward competitive work. Such
work is consistent with the strengths, resources, priorities, concerns, abilities,
capabilities, interests, and informed choice of the individuals. Supported employment
usually means that a professional support person, or job coach, assists the individual in
a competitive work setting until assistance is no longer needed.
Supportive Housing. A combination of housing and services intended as a cost-
effective way to help people live more stable, productive lives. Supportive housing is
widely believed to work well for those who face the most complex challenges—
individuals and families confronted with homelessness and who also have very low
incomes and/or serious, persistent issues that may include substance abuse, mental
illness, or other serious challenges. Supportive housing can be coupled with such social
services as job training, life skills training, alcohol and drug abuse programs, community
support services, such as child care and educational programs, and case management
to populations in need of assistance. Supportive housing is intended to be a pragmatic
solution that helps people have better lives while reducing, to the extent feasible, the
overall cost of care.
TAY - Transition Age Youth. Individuals between the age of 16 and 25 years of age.
Specific mental health programs that address this age group are in the adult system of
care, and were designed to assist in the transition of services from the children’s system
of care, where individuals stop receiving services at 18.
Triple P - Positive Parenting Program. An evidence-based practice designed to
increase parents’ sense of competence in their parenting abilities. It is a multi-level
system of family intervention that aims to prevent severe emotional and behavioral
disturbances in children by promoting positive and nurturing relationships between
parent and child. Improved family communication and reduced conflict reduces the risk
that children will develop a variety of behavioral and emotional problems.
WET - Workforce Education and Training. Refers to the component of the MHSA
that funds programs and services that assist in the recruitment and retention of a skilled
and culturally competent behavioral health workforce.
WIC - Welfare and Institutions Code. Regulations set that address services relating
to welfare, dependent children, mental health, handicapped, elderly, delinquency, foster
care, Medi-Cal, food stamps, rehabilitation, and long-term care, to name a few.
WRAP - Wellness Recovery Action Plan. An evidence-based practice that is used by
people who are dealing with mental health and other kinds of health challenges, and by
people who want to attain the highest possible level of wellness. It was developed by a
group of people who have a lived experience with mental health difficulties and who
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were searching for ways to resolve issues that had been troubling them for a long time.
WRAP involves listing one’s personal resources and wellness tools, and then using
those resources to develop action plans to use in specific situations.
Wraparound Services. An intensive, individualized care management process for
children with serious emotional disturbances. During the wraparound process, a team
of individuals who are relevant to the well-being of the child or youth, such as family
members, other natural supports, service providers, and agency representatives
collaboratively develop an individualized plan of care, implement this plan, and evaluate
success over time. The wraparound plan typically includes formal services and
interventions, together with community services and interpersonal support and
assistance provided by friends and other people drawn from the family’s social
networks. The team convenes frequently to measure the plan’s components against
relevant indicators of success. Plan components and strategies are revised when
outcomes are not being achieved.
WREACH - Wellness Recovery Education for Acceptance, Choice and Hope. The
WREACH Speaker’s Bureau is designed to reduce the stigma that consumers and
family members often face in the workplace, behavioral and physical health care
systems, and in their communities. The WREACH program forms connections between
people in the community and people with lived mental health and co-occurring disorders
experiences by providing opportunities for sharing stories of recovery and resiliency,
and sharing current information on health treatment and supports. Workshops are held
to teach people and their families how to write and present their recovery and resilience
stories. These individuals are then connected with audiences that include behavioral
health providers, high school and college staff and students, law enforcement, physical
health providers and the general community.
Appendix D
PUBLIC COMMENT AND
PUBLIC HEARING
MHSA Three Year Program and Expenditure Plan
Fiscal Years 2023-2026
D1
MENTAL HEALTH COMMISSION (MHC) / Public Hearing for the
Mental Health Services Act (MHSA) Three-Year Program and Expenditure Plan (FY 2023-2026)
MONTHLY MEETING AND PUBLIC HEARING MINUTES
July 5th, 2023 – DRAFT
Agenda Item / Discussion Action /Follow-Up
I. Call to Order / Introductions
Cmsr. L. Griffin, Mental Health Commission , MHC Chair, called the meeting
to order @ 4:31pm.
Members Present (In-Person):
Chair, Cmsr. Laura Griffin, District V
Vice-Chair, Cmsr. Leslie May, District V
Cmsr. Ken Carlson, District IV
Cmsr. Skyelar Cribbs, District III
Cmsr. Gerthy Loveday Cohen, District III
Cmsr. Tavane Payne, District IV
Cmsr. Pamela Perls, District II
Cmsr. Rhiannon Shires, District II
Cmsr. Geri Stern, District I
Cmsr. Gina Swirsding, District I
Members Present (Virtually):
Cmsr. Barbara Serwin, District II
Presenters:
Dr. Suzanne Tavano, Director of Behavioral Health Services (BHS)*
Other Attendees (*in Person):
Colleen Awad (Supv Ken Carlson’s ofc)*
Mariela Acosta (5:15)
Angela Aranda
Guita Bahramipour, AOD Advisory Board
Angela Beck*
Jeralynn Brown-Blueford
Jennifer Bruggeman*
Bianca C (5:32)
Uriel Cardoza
George Cervantes
Adrienne Conrad
Gigi Crowder, NAMI CC
Ronda Deplazes
Douglas Dunn
Dr. Stephen Field
Teka Flow-Watt – Reimagine Antioch (5:32)
John Gallagher*
Nichole Gardner (5:55)
Barbara Howard, NAMI CC
Kennisha Johnson
Gerold Leonicker
Kimberly Lopez
Sarah Marsh (Hope Solutions)
Keven Martinez
Gail Miller
Audrey Montana*
Rena Moore
Meeting was held at:
1025 Escobar Street,
Martinez, CA 94553 and via Zoom
platform
D2
Emma Elaine Mueller
Maria Navas
Susan Norwick-Horrocks
Teresa Pasquini
Kelly Perryman, Office of Consumer Empowerment
Lauren Rettagliata
Susan Rodriguez
Jonathan San Juan, Office of Consumer Empowerment
Stephanie Taddeo (5:55)
Jennifer Tuipulotu, Office of Consumer Empowerment
Jaime Yan Faurot (5:25)
II. CHAIR COMMENTS/ANNOUNCEMENTS:
i. Review of Meeting Protocol:
NO Interruptions; Limit two (2) minutes per speaker; Stay on topic, Wait
to be acknowledged by the Chair before commenting, NO sidebars
ii. Meeting attendance rules: Please RSVP as soon as possible to guarantee a
quorum; If not attending in person must be “just cause” notify the chair
ASAP or “Emergency Circumstance” request must be submitted in writing
and voted on by the commission. All absences must be noted in minutes for
all meetings
Courtesy ‘2023 Attendance to date’ email sent to each member
individually with their attendance for the first six (6) months of the year
iii. Reminder all commissioners required to take the Brown Act Training
(https://www.contracosta.ca.gov/7632/Training-Resources); and Ethics Training
(https://www.fppc.ca.gov/learn/public-officials-and-employees-rules-/ethics-training.html)
Prior to Chair announcements, Chair Griffin read through the following:
Guidelines for Participation
The input of all participants in the meeting is highly valued. In order for all
voices to be expressed in a productive, safe and respectful environment, the
following set of self-governance guides are asked of all participants:
1. We are committed to honoring people’s time. Please help us by being on
time, asking questions, speaking to the topic at hand, and allowing for
others to speak.
2. Please keep yourself on mute unless you are speaking.
3. Wait to be recognized, before commenting and keep your comments direct
and brief.
4. It is okay to disagree, as different perspectives are welcomed and
encouraged. Please be polite and respectful and allow others to voice their
views as well.
5. Please refrain from criticizing a specific person or viewpoint in a negative
manner during the meeting. Outside of the meeting, you may connect with
MHC Commissioners and staff for assistance in having your concerns heard
and addressed through the appropriate channels.
6. Avoid providing any distractions, such as side bar conversations.
7. An individual may be asked to leave should they behave in a manner that
threatens the safety of any participant or does not honor the terms of these
guidelines.
The month of July is Minority Mental Health Awareness month. Mental
Health conditions don’t discriminate; however, we have a cultures of
ethnicity and sexual identity, it is hard to access care and during the month
of July, let’s keep that in mind and help fight the stigma and help refer those
that need to services.
Prior to Chair Announcements,
Chair Griffin read the Guidelines
for Participation.
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Also, last month, that I did not know and just found out, was Post-Traumatic
Syndrome Disorder (PTSD) Awareness Month. That is another important
stigma and I want to start vocalizing at all our meetings so that everyone
understands the magnitude of these issues that so many of us suffer from.
Reminder of the Attendance Report that will be forthcoming. It will show
your attendance, especially due to the new rules.
III. PUBLIC COMMENT: None.
During this time, any member of the public may address the MHC regarding any
subject over which the Commission has jurisdiction, but which is not on today’s
posted agenda. There is a two (2) minute max per person time limit, in order to
provide all interested parties with the opportunity to speak.
No action or discussion on any item raised on public comments, unless it is for
clarification. Response to questions posed or action to agendize the topic will be
responded to at next meeting.
**Please note there were no public comments at this time. After meeting was
adjourned and the Public Hearing was called to order, several members of the public
commented during the public comment period; however, should have done so at
this time during the commission meeting. Those comments should be here.
In future, all members of the public that arrive after the public comments will need
to submit their comments in writing to the chair via email to be included in the
minutes for the next commission meeting.
IV. COMMISSIONER COMMENTS
During this time, MHC members may share information and announcements. There
is a two (2) minute max per person time limit, in order to provide all interested
parties with the opportunity to speak.
1. (Cmsr. May) Regarding sending out the attendance record. You are
saying you can only miss two virtual? Are they the entire year? When
will be getting the attendance. (RESPONSE: Angela Beck) Hoping by the
end of the week, at least prior to when the committee meetings start.
The emails are in DRAFT, waiting the verbiage from Cmsr. Griffin.
(Attendance explanation from Cmsr. Griffin) If I may add, those two
allowed virtual meetings are allowed per committee and the main
commission meeting. If you attend one commission meeting virtually,
and attend one of the committee meetings virtually, that doesn’t count
as two, it is two maximum in each committee. I know it is confusing but
we have our bylaw attendance and there is a separate set of rules for the
virtual attendance.
2. (Cmsr. Shires) Contra Costa County is hosting their Youth Summit and
hopefully the commissioners received this (NOTE: Youth Summit was
June 27th and this was sent out to the commission). Also, I did attend the
Contra Costa Children’s Leadership Council. Something I think would be
really interesting is to have Emily Hampshire speak to us from First5
Contra Costa. She is a Trauma and Resiliency Coordinator. I am looking
at our K-12 to get trauma induce curriculum into our schools. I think is
really important. I can forward the information. The last thing is that I
did go to the CalBHBC training in June. In particular, looking at how we
could be more successful as a mental health commission.
3. (Cmsr. Swirsding) I am concerned about the absent thing. I am in the
hospital often and how is it going to work for me? (Cmsr. Griffin) First
we will be very considerate to you getting better, as that is the first
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priority. I can speak with you off line regarding the rules, but in the case
you are hospitalized or need to attend virtually due to illness, you can
put in an emergency circumstance which covers all meetings for 30 days
and will need to be renewed each 30 days; and that can be done for 3
months max, let’s speak offline.
4. (Cmsr. May) I was not finished with my comments. I wanted to say that I
have been attending weekly meetings in the evening with Reimagine
Antioch. Their focus is on fighting to get mental health services for the
people of color in Antioch. There is a Pittsburg clinic, there is a clinic for
children. For adults, there are no clinics available especially for the
adults that are suffering from trauma and being retraumatized with all
this texting issue going on. We are working with grant writers to get
their own grants and open up their own drop in centers. Just wanted to
let you all know they are having weekly meetings and making a lot of
progress in the direction of providing services for minority adults with
mental health needs. (Cmsr. Griffin) Please forward the information to
our EA to send on to me. Thank you.
V. APPROVE June 7th, 2023 Meeting Minutes
• June 7, 2023 Minutes reviewed. Motion: K. Carlson moved to approve
the minutes as is. Seconded by T. Payne
Vote: 11-0-0
Ayes: L. Griffin (Chair), L. May, K. Carlson, G. Cohen, S. Cribbs, T. Payne,
P. Perls, B. Serwin, R. Shires, G. Stern and G. Swirsding
Abstain: None.
Agenda and minutes can be found:
https://cchealth.org/mentalhealth
/mhc/agendas-minutes.php
VI. DISCUSS California Senate Bill – SB43 Behavioral health reform advances in
the State Senate – Authored by California Senator Susan Eggman
There was an attachment in the agenda packet with information on SB-43
and I hope everyone had a chance to read it. I will be opening this up to
discussion, as I know we have some folks here with more information on the
bill. In short, from what I understand, it expands the definition of greatly
disabled. It did pass unanimously and in the assembly committee on June
27th? (Cmsr. Perls) it is going to be re-referred to the committee on Judiciary
Hearing on July 11th. It was amended and it needs to be re-heard.
Teresa Pasquini and Lauren Rettagliata were there and can give more details.
Questions and Comment
• (Lauren Rettagliata) Basically, I am going to leave a lot of what is going to
be said to Teresa as she was one of the individuals who sat with Senator
Eggman, as well as Dr. Emily Wood. They spoke of the need for
renewing and revitalizing the Lanterman-Petris-Short (LPS) Act. As an
audience member, listening to Dr. Wood and Teresa, there is one thing I
would like to say. When Teresa gave her testimony (I am a veteran at
going up to the capital and) I have never seen members of the Assembly
break into tears. There were two members that were visibly shaken and
were crying. The testimony was very compelling, letting them know that
grave disability, of those with a serious mental illness (SMI), is something
we really need to be aware of. There were some amendments that may
have weakened the bill a bit, and it saddened me. People were
concerned it was being used to sweep the streets, and it is not. What we
were trying to do is catch our loved ones, who are severely mentally ill
Documentation on this agenda
item can be found:
https://cchealth.org/mentalhealth
/mhc/agendas-minutes.php
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and those with a substance use disorder. The language on the LPS Act
was very archaic. It spoke about alcohol abuse but did not speak about
substance use disorder.
• (Teresa Pasquini) My testimony is public. There is a public record of it
and I posted it on my Facebook page and included in the record of the
assembly hearing. I also, as you may recall, stood with NAMI California,
who is a co-sponsor and also the big city Mayors when it was first
introduced in February. I testified before the Assembly Joint Judicial and
Health Committees back in December 2021, which was a 5 minute
testimony (last week was 3 min). I am an obvious supporter of the need
for us to update our LPS Act and make it easier for people to get the
right care at the right time at the right place. If they need that in an
acute facility, then that needs to happen. The crisis on our streets,
Fentanyl has changed the game and there are too many people literally
dying with their rights on. I know there are strong ideological
differences on this topic. As somebody whose child has been behind
multiple locked doors and was criminalized as a patient, nobody is more
passionate about this than me wanting anyone who can be treated
voluntarily to be treated voluntarily. Those who need medically
necessary treatment must have where they need it.
• (Cmsr. Perls) I would like to point out that this was a bill last year that
was roundly criticized and justly so. There have been some amendments
but there are still some serious concerns about it and that an entire
________ the ACLU, Disability rights and a number of other rights
organizations have opposed it. If amended, there are certainly some
parts that are important and there is no doubt there is a problem. The
difficulty is that the expanded definition is too broad, it catches people
who are inappropriately caught in the net. It speaks to the gravely
disabled and I understand adding in the substance abuse, but it talks
about people having inappropriate clothing, that is not something that
has been defined. It talks about being unable to protect themselves and
that is not defined in the law as well. To keep themselves safe, again,
very subjective and not real law. It allows a medical expert to testify in
the court hearing before a judge about a persons medical records when
they have been written by a different healthcare provider entirely and
that is contrary to every rule of law that becomes hearsay. It’s not
anything you can testify about. The concerns are also that very often, if
it is not a voluntary treatment, that has not been very successful as well.
• (Teresa Pasquini) I wanted to add that some of the comments that
Commissioner Perls was reading have been amended out and so the
commission doesn’t have the current amended law and some of the
specific things she was referring to have been amended and there is an
updated version now. It wasn’t available last week, but it is available
now. I just don’t want misinformation given to the commission on the
current law.
• (Cmsr. Swirsding) To take off the matter of a physical illness that should
not be considered, I want to speak for myself, I had a head injury, I can’t
see, there is a lot I suffer from physically, and sorry it does affect my
mental health as well and I find that really appalling. If you speak to
anyone that is a Veteran, that have suffered these physical injuries on
top of their mental illness, medical conditions can make a person very
depressed. In the past I have attempted suicide because one thinks they
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are suffering with this illness the rest of your life and it can be quite a lot
to overcome. I am in a different space but it can be very hard and I think
those with a medical conditions should be placed on that as a matter of
disability.
• (Lauren Rettagliata) Commissioner Perls had many things she was
concerned about. At the table with Teresa and Dr. Wood and Senator
Eggman were two people. One was CalVoices (these were the people
speaking in opposition) and the other was Disabilities Rights of
California. Their testimony was heard by everyone on the health
committee. Then the public was allowed (those in attendance) to come
and speak. When people came up, the vast majority of people were
there to say they were for this legislation. There were mayors that came
from all over the state to speak about it. There were many parents,
many psychiatrists, the American Medical Association spoke out in favor.
It is something that has been in committees and discussed and everyone
wants to ensure that no one’s rights are violated. As a parent of
someone who has a severe mental illness and it took over ten years
before he was conserved, there were so many years where he lost his
mental acuity and ability and we want to stop this. I have been in
conservatorship hearings and I can guarantee you there is due process
for the individual. The problem is that many times it was not heard of
the grave disability of that person and we wanted to make sure that was
brought forth. It has been since 1967 that the LPS Act had not been
brought up and revisited since then. Everyone in the state legislature is
really hearing and open to learning and work on this. I also want to
mention Susan Horrocks who was also on a call with me that morning to
our assemblyperson explaining what parents (and loved ones) of those
with a serious mental illness how we really supported this legislation.
• (Douglas Dunn) I strongly support this bill because we have a loved one
who, under the current definitions of grave disability, has not been
changed in 50+ years. Second year, hopefully won’t have to be a third,
but there is a need for this type of legislation, as long as a persons rights
are protected, which they are for this legislation to go through the
legislature because it would, in our view, help persons longer term and
avoid more brushes with the criminal justice system. My involvement
with the NAMI CC family volunteer support network, I run across this
time and again, families whose loved ones did not get the help they
needed and were not conserved and were involved with the criminal
justice system and can never seem to get out of that rathole.
VII. Adjourned: 5:09 pm
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PUBLIC HEARING
Mental Health Services Act (MHSA) Three-Year Program and Expenditure Plan (FY 2023-2026)
July 5th, 2023 – DRAFT
Agenda Item / Discussion Action /Follow-Up
I. Opening Comments by the Chair of the Mental Health Commission
Cmsr. L. Griffin, Mental Health Commission (MHC Vice-Chair, called the Public Hearing
to order @ 5:19 pm
I would like to first go over the process for this public hearing. We will first hear an
overview of the MHSA Three-Year Program and Expenditure Plan, Fiscal Years 2023-
2026. Second, we will then listen to public comments. Third will be commissioner
comments. Does everyone understand? Now I would like to introduce Jennifer
Bruggeman, LMFT, Program Manager, Mental Health Services Act (MHSA), Contra
Costa County Behavioral Health Services (CCCBHS)
Meeting was held via Zoom platform
II. 2023-2026 Mental Health Services Act (MHSA) Three-Year Program and
Expenditure Plan by Jennifer Bruggeman, LMFT, Program Manager, Mental
Health Services Act (MHSA), Contra Costa County Behavioral Health Services
MHSA 3-year Plan 2022-2023 Annual Update Overview: I’d like to thank the entire
MHC and all the members for hosting us with the public hearing every year. We truly
appreciate your time and input. In addition to what Commissioner Serwin said about
the public comment and the commissioner comment, we do summarize all and
incorporate it into the plan itself and become a public document. Your comments are
very important to us. <shares screen MHSA 2022-23 Plan Update Overview>.
*Note: This presentation contains an overview of significant changes in each of the 5
MHSA Components
Introduction
MHSA 23-26 Plan was created in collaboration with community stakeholders through
the Community Program Planning Process. The 23-26 Plan takes into account many
unique considerations:
5. Statewide unspent MHSA fund balance
6. COVID impact on MHSA funds
7. Pending “Modernization of MHSA” which emphasizes Housing and FSP
8. Pending CARE Court implementation
Steps Toward Approval:
1. Plan Draft Overview was shared with MHSA Advisory Council 6/1/23
2. Plan was posted for 30-day public comment period June 6 - July 6, 2023
3. Public Hearing at Mental Health Commission Meeting
4. Incorporate substantive feedback/public comments and finalize Plan
5. Submit for approval by Board of Supervisors (BOS) Proposed 2022-23 Plan MHSA
Plan Update Highlights.
Community Supports and Services (CSS)
Full-Service Partnerships; General System Development including Housing
Housing Expansion
• Increases rates for Board & Care operators
• More units across the housing continuum
• Potential new construction / renovation of new housing projects
Transition Team Expansion
• Street Psychiatry
• Behavioral Health Library Initiative
Expanded Treatment Programs including
• Eating Disorders
Funding to CBOs during CalAIM transition
The Program and Expenditure Plan
Overview was presented as a
PowerPoint presentation to the
Public Discussion forum. The
Presentation was also included as
handouts in the meeting packet and
is available on the MHC website
under meeting agenda and minutes:
https://cchealth.org/mentalhealth/
mhc/agendas-minutes.php
The full Three-Year Program and
Expenditure Plan (FY 2023 – 2026)
Draft has been posted on the MHSA
website and you may review the
document here:
https://cchealth.org/mentalhealth/
mhsa/
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• Time limited funding to support CBOs during payment reform
• Moving from cost-based to new claiming codes
• “Pay per performance” to CBOs that participate in FFS/Medi-Cal billing
during transitional year
• System changes to support increased service provision by making
improvements in costs and productivity
Prevention and Early Intervention (PEI)
Programs include Office for Consumer Empowerment, First Hope and over 20
community-based organization partner providers offering services aimed at
increasing prevention and early intervention by creating access and linkage for
underserved communities, and reducing stigma and discrimination
• 4% COLA for PEI CBOs
• Suicide Prevention Strategic Plan (https://cchealth.org/mentalhealth/mhsa/pdf/2022-
Suicide-PS-Plan-PC.pdf)
• PEI Program Annual Reports with Outcomes
Innovation (INN) Updates
Opportunities for unique programs that improve quality of services, increase access
for under-served groups, or offer inter-agency collaboration
• Cognitive Behavioral Social Skills (CBSST) in Board & Cares – timing out
of INN fall 2023
• Room to Overcome and Achieve Recovery (ROAR) – timing out of INN
fall 2023
• Psychiatric Advanced Directives (PAD) – entering year 2
• Grants for Community Defined Practices – recently approved by
MHSOAC and BOS
RFP Workgroup meetings July / Aug
TA Workshops
Bidders Conference
RFP Released (early fall)
Workforce Education and Training (WET) – building a robust and culturally diverse
workforce through retention strategies and various training programs
• Continued Loan Repayment Programs
• Increased funding to include:
• Expand training for staff and contracted providers to develop
knowledgeable workforce and support CalAIM initiatives
• Participation in the following CalMHSA Behavioral Health Workforce
Programs aimed at addressing staffing shortages and retention strategies:
• Peer Support Certification
• Fund exams for peers who wish to become Certified Peer Support Specialists
(which allows them to provide Medi-Cal billable services)
• SPIRIT to become an official training provider for Certified Peer Support
Specialists
• Temporary Clinical Staffing / Permanent Staff Recruitment Program –
specifically for hard-to-fill and retain positions
• Training and Certification Courses – for staff / contracted providers on
topics such as Substance Use, Mental Health, Law and Ethics, 5150 and
Care Coordination
Capital Facilities / Technological Needs – funds for building/renovation of sites that
will house treatment services for individuals living with a behavioral health issue; IT
needs including an electronic health record
• Capital Facilities Projects
• Use of MHSA funds to move forward with construction costs associated
with projects identified through stakeholder-driven needs assessment
process
• Electronic Health Record enhancements
• Epic (ccLink) system optimization to accommodate CalAIM Payment
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Reform including new forms, new workflows, incorporating the Universal
Screening and Transition Tools
• Sunsetting the current billing system (ShareCare) and using ccLink for
claims to DHCS. ccLink will now be used for clinical documentation and
billing in a unified system, which will increase efficiencies and reporting
capacity.
• IT consultant costs
Proposed FY 2023-2026 MHSA Budget
Questions and Comments
Email: MHSA@cchealth.org
• Call: 925-313-9525
• View MHSA Three-Year Program and Expenditure Plan FY 2023-2036 Draft and
Provide a Public Comment at: https://cchealth.org/mentalhealth/mhsa
• Jennifer Bruggeman, LMFT, Program Manager
Jennifer.Bruggeman@cchealth.org
MHSA@cchealth.org
III. PUBLIC COMMENT:
• (Lauren Rettagliata) My concern was (and what I didn’t understand upon reading
the plan) I noticed that the large increase and what is put down as CalAIM
transition funds, when the are added up, it is $22.4m/yr and over the course of
three years, it is over $67.2m. Showing us how it is all broken down, I seems you
are dividing that up into different catorgories (Children, Adult, Older adults)
because the amount set aside to bring us up to date on CalAIM is a very large
amount. Significant amount of our community support services. I know there is
cost involved, but I would like to know what will behavioral health be paying for
exactly, besides the coding (the adjustment in the codes) and what will the
financial support to the CBOs (Community-based organizations) provide to those
that are actually receiving the services? Which CBOs will be receiving funding?
There is nothing designating exactly, so who will those CBOs be and how will it be
decided how much funding? Will they receive? and how did you decide this
specific amount was needed? When this money is given to the CBOs, how will
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they document how they spent the funding and the outcomes they achieved
from receiving this funding? For many years, Doug Dunn has sat in with me and
so has Teresa. We worked many years on Mental Health Services (MHS)
financing and accountability. This is one of the things I feel is so important with
the funding that is given, we know what the outcomes are and know who will be
receiving the funds.
(RESPONSE: Dr. Tavano) Thank you, Lauren for putting those questions in writing
and bringing them up today. The reason I asked you to bring them up today is so
that everyone could understand. Payment reform 101 in the briefest form and
understand what this money is about. Payment reform is a really big deal, all the
coding and what we have spoken to in the last year. Also, there is a significant
amount of unknown and when there is unknown, there is some level of risk. We
were asked to produced cost surveys. The county was asked to provide a cost
survey in 16 of our CBOs. These were submitted to CALMHSA (California Mental
Health Services Authority). This funding funneled through CalMHSA through
DHCS (Dept. of Health Care Services). Every county was asked to do this. The
county submitted its cost report for the prior year (calendar year). CalMHSA
worked on it in conjunction with the DHCS. The DHCS then determines every
counties rates based on those cost surveys. Every county received different rates
and there is no uniformity, no consistency. Moving from a cost-based system to
a fee for services, which I have talked about before, it is a huge change. Prior,
everyone including the CBOs were basically reimbursed for the cost of providing
services rather than we get reimbursed for the actual service delivery. I am very
happy the focus is on direct services and really appreciate that shift that we are
all going through, but it does mean change. That was the first step.
DHCS then took all those cost surveys for every county, conducted market basket
comparisons for each county they looked averages (full sector-public and private)
and came up with the county rates. They are different for every county and
those rates are to cover a number of different costs. Then we went into the
process of discussing what the rates would be with the CBOs. These are medical
fee for service contracts. I believe it was a total of 38 programs but 26 CBOs. We
were supposed to receive all those rates from the state in September 2022, but
they were very delayed and started getting them in November, 2022 and
received them piecemeal over a 4-5 month period. So, we didn’t know what all
our rates were going to be for all our service types. We had to know the whole
picture to know what the funding of the BHS system was going to be in this
county for both mental health and substance use services. The rates came in
sequentially, rather than concurrently, and we had to have all to work with our
contracted providers (not the PEI providers, but the fee for service MediCAL
providers. We asked them to all do their own cost survey and budget templates.
We tried many different approaches over a couple month period. The intent was
(for this year with so many unknowns) to get the CBOs full and in place so they
were here to be able to provide the services that we are here to deliver. Many
iterations and in the end, it was hard to predict with accuracy and the decision
was to accept the cost surveys and budget templates that each contractor
established for themselves. We basically estimated what services would be
reimbursable, what the reimbursement for the year would be and then what the
delta was to keep them whole while dealing with all the unknowns. This was a
tremendous amount of the CBOs, because as Jennifer was saying, when we
moved from ShareCare for billing to ccLink and all the providers had to be totally
retrained in all the coding, data entry, we went live July 1st and it was a huge
county-wide effort. We did not send it all out but it did go the Board of
Supervisors (BOS) last week and included a spreadsheet which we are very happy
to share with everyone. We will be entirely transparent. We will support them if
they are able to perform according to their contract. It is all public and happy to
share. It is not so much about cost efficiency, but direct services. We want to see
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improvement in the level of direct services provided and then they will be eligible
for a second payment in December. This is the intent for the first year as we
work through this. It is not for the second and third years.
• (Lauren Rettagliata) Started to ask another question but was muted as it was
another member of the public’s turn to speak.
• (Gigi Crowder) I wanted to say I appreciate the fact that there are 4% COLA which
is really important to keep staff, you have to give pay increases, although we are
not PEI and we are WET, we at NAMI CC often feel like ‘step-children’ and
forgotten whenever discussions are taking place. We are in a state that is lifting
up lived experience, we really thought we’d follow suit like other counties. We
have 65% of our staff peer-certified in the role of family members as well as
peers. For us to not be considered in position for CalAIM advocates, because of
our diversity and our ability to meet the needs of individuals that their county
has been proven to be successful, mainly African-Americans and Asian
American/Pacific Islanders, it is too bad that didn’t happen. I wanted to register
that with the 3-yr plan because it doesn’t look like there is a plan for honoring
the fact that peers and those with lived-experience offer a great deal of support
to individuals. I also want to let everyone know there was 100 organizations
named non-profits of the year and NAMI CC was one of them. We are doing
great work and are celebrated across the state but we are not just not getting
that love here locally at the county, even though we have great impact here.
• (Teresa Pasquini) Having participated in these hearings for the last 20 years (or
close to it) I want to recognized that I am grateful to see the increase in the
housing allocations. This has been the number one choice of stakeholders since
the beginning of the MHSA and before. I haven’t had a chance to read the plan. I
just lost my mom and am left with the responsibility of managing both my 71 yo
brother who is a CCC resident and my son who is still living out of county. I do
have to bring up the disappointment about BHCIP and our county not receiving
any grant funding for those proposals. That was a shock to my system and a
huge disappointment because I so appreciated the efforts our community has
made and the steering committee I have been happy to participate on, as well as
all the work we put in with the commission on ‘Housing that Heals’ and Lauren
and I actually advocating at the state level for the BHCIP funding process. I hope
to hear more details about how we are going to make up for that loss. I know
there are moving targets at the state level and unknowns. I just want to call out
the fact that we did not get any of our proposals funded for BHCIP and our
neighboring Alameda has a total of $100m <cut out /dropped> I am really
concerned and want to be heard by our BOS representative here today. Again,
driving out of county for 20 years to MHRCs (mental health rehabilitation
centers) and IMDs (Institutions for Mental Disease) is unacceptable and CCC is
the only large county that doesn’t have one. It has GOT to change.
(RESPONSE: Dr. Tavano) I know a lot of people to be disheartened as I was on the
Friday where I got three consecutive letters about this. No justification, no
rationale. I did immediately communicate with the Deputy Secretary of Health
and Human Services at the state level along with other advocacy, that is not over.
I just wanted to say that we are so committed to this. The amount of work some
of you participated in and public works and everyone participated in, we went
into this knowing there were unknowns and unpredictable elements to it. We
have already been looking at alternatives so the money in the mental health
services act plan will help toward that. MHCRs cannot be funded by the MHSA
but we are looking at local behavioral health dollars that could be used for that
project because it was the number one project we have all been asking for. For
the El Portal Project, we are hoping we get the support of the BOS and the CAO
to executive our lease option to purchase that property using some of the funds
in capital facility in the plan you are all looking at now. We are very focused at
moving forward with those two projects we have been working very diligently
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on. There is so much will to make these projects happen and I think that is what
we are focused on now. We will still submit on Round 6 in January for other
things, but we don’t want to wait on these two. I would also like to say that
while I received three ‘bad news’ letters, I also got a letter that we did get the
approval for the $20m in transitional housing under Behavioral Health Bridge
Housing (BHBH), so it was a very mixed Friday.
• (Teki – Reimagine Antioch) I am with Reimagine Antioch but here to comment as
member of the public, a black woman, resident of Antioch. I was hoping and
wondering if you would have more people of color in our positions. Not saying
anything about other nationalities but there are a lot of people here in Antioch
that are hurting. Sometimes we cannot connect with others that are not our
ethnicity. No offense to anyone, there are just not enough services out here for
me. For example, when I go and try to have counseling I am not able to connect
with someone that is aware of my culture. I feel if I was able to have a counselor
are of my culture I would not have had trouble receiving services. We need more
black and indigenous people employed in mental health to offer services in these
spots so that everyone is being reached, not just one or two specific groups that
need mental health. I do appreciate your time and hard work. Just please don’t
forget about us.
• (Jaime Yan Faurot) I just wanted to check with the commission that we have a lot
of peer hires in the county but do we actually have peers support as well? It
doesn’t seem there is so much of a representation of the cross section existing in
our county and we would be hired peers, can we consider having positions for
people all walks of life, as well. Diversity have a lot to bring to the table,
sometimes subculture in the culture is not easily spotted. As a result, we can’t
help our clients better unless there is someone of similar background and would
be something we could consider to help clients. The other point, when we hire
peers, having peers provide this layer of support would that be same as peers
reaching out. What I meant is would the county consider using some of the
spending for peers, not just supporting the peers but family members. A lot of
times when the peers are struggling, so are the caregivers. Family partners are
important but not have that role to acknowledge. I think the MHSA funding can
be written to help support that layer of support for the people struggling.
• (Rena Moore) Just wanted to say that Antioch doesn’t have enough mental
health services, including drop in scenarios and healing centers for youth and
adults. We need more people of color in lead positions as directors, managers
and healers, specifically people of African-American decent / Indigenous people
• (Guita Bahramipour) Is there any budget for group therapy. I do feel that when
people call 211 or 988, at that point has been disconnected and don’t know
where to go if it is not really an emergency. I do believe if they are directed to
one person (one therapist), they can all be there to ask questions from the
therapist online (in some forum, Zoom), they can be directed to information. It is
important because this is how the youth speak and found it is very helpful for
older adults. I think there should be some budget to go for group therapy.
• (Nichole Gardner) I am with Facing Homelessness, a non-profit in Antioch, since
2017. Just a few things. Just following, it really seems that Antioch has been
underserved and not prioritized for years. One thing, as far as the mental health
and I can say about our city is that I am proud we have stepped up to try to battle
our mental health crisis response team we do have. I thought it was a shame
that, even when the delta landing housing project that we had bought out here
at the old Motel 6, which was supposed to prioritize Antioch residence in East
County the city had to pay for an extra 15 rooms just so we could get some of our
unhoused folks in there, I would love to see the county spend some more time
and funding and start truly supporting Antioch residents, esp. those living on the
streets. It really is a shame when you are dealing with folks who one a few years
back, they’re okay mentally and then you see these folks after the years how
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they have mentally deteriorating. I just wanted to use my voice tonight to say
please step up, do something for the unhoused on our streets. The county has
really disappointed Antioch and if you can get funding coming our way. Antioch
has stepped up and have been using our own funding but we still need the help.
These programs we are funding are only two year programs and we still need the
county to step up and actually do something to get these services to our
unhoused.
• (Sara Marsh) I just wanted to quickly express my appreciation for the efforts
made here, as well as by the county to bring on CalAIM and to just remind us all
that the object of the game to expand services and make it easier for them to be
achieved. I definitely believe this is a work in progress. I know everyone here
understands that having the budget, have some money to support the CBOs
during the transition is really appreciated. The county was really helpful and
supportive of the CBOs during COVID when there were so many challenges
around the budget and figured out how to support the ongoing current services
that exist. Just, as we go through the process of bringing on the new stuff, to not
lose the old stuff is really something I just want to tank Suzanne and Jennifer and
all the folks working with the all the details. It’s challenging. You believe in the
idea and it is perfectly wonderful intent and then the details are amazingly
difficult and often have unintended consequences. I know in our own little CBO
we are concerned about how CalAIM is going to really impact us and what the
actual reimbursements will be, etc. Realizing the county is trying to anticipate
and figure out ways to keep everyone whole and keep the ship moving forward.
Thank you.
IV. COMMISSIONER COMMENTS:
• (Cmsr. Serwin) I just wanted to tank Dr. Tavano for her response and Lauren for
her questions. I had similar and same questions that Lauren had regarding the
CalAIM incentives. I really like Lauren’s suggestion that the spreadsheet
presented to the BOS to be included in the MHSA plan if that follows the protocol
of the plan.
• (Cmsr. Payne) You said there was unspent balance? What is that?
(RESPONSE: Jennifer Bruggeman) This is an issue across the state and we have
been advised to try to utilize unspent funds or they could be reallocated. We
currently have around $80m and by the end of this three-year cycle, I believe it
drops down to the low $50m. We do an annual update every year.
(Dr. Tavano) We are not giving any money back. So we will, over the next three
years continue to look at how meaningfully spend the money, intentionally
spend. We are changing practices, one has been that once a project is funded for
three years, we incumber the funds and if there is difficulty lifting the program,
hiring staff, the unspent dollars accumulating. So what we will be doing every
year is assessing where the spend has occurred and what is unspent and instead
of keeping it and rolling over from year to year, just keep putting it to use. To
Lauren and Teresa’s point, we are going to be looking at how to maximize those
dollars for treatment settings, residential treatments and housing, etc.
• (Cmsr. Payne) That amount gets reflected when _______ or is it separate?
(RESPONSE: Jennifer Bruggeman) in the budget overview here, you don’t see it
but you will in the budget summary in the plan.
• (Cmsr. May) I have a couple of things: First, I just noticed looking at the monitors
and throughout the room that there is a lot of eye rolling and shaking heads
when people were speaking about people of color, that is why they are going to
continue speaking to that. Maybe they don’t speak with the correct diction that
you feel should be appropriate when people speak, whether they are on Zoom or
in person. But they have a right to speak and they are speaking from the heart.
The eye rolling and shaking your head is very unacceptable for ‘so-called’
professional people. I wanted to say that first.
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Secondly, one of the agency CBOs “Lift Up Contra Costa” and they are very big in
the eastern part of our county and wonder if they were going to be one of the
CBOs receiving funding listed on the community support services (CSS)
expenditure. In terms of the PEI, Antioch youth need help. I am going to keep
screaming about Antioch. Gigi Crowder of NAMI CC and Pastor Owens of Genesis
Church held a meeting at their church, they have had several meetings. They had
Youth Turn Out and it was very emotionally charged, I did not attend but had
quite a few people who did. These children are an emotional mess because they
are traumatized, their fears and concerns for the mental health and safety. They
are crying for help and we are going to keep on screaming and crying about
Antioch because I don’t want to hear ‘oh we didn’t know’ every time I turn
around. Antioch definitely was skipped over when you were looking for sites for
those BHCIP grants (maybe that ‘s why, God sees everything). Historically, the
WET money, BHS hires people from agencies to support their work force and
release at 90 days. Now you are saying we are going hire peer support specialist
and you want funding for them, which allows them to provide MediCAL billable
services. How about changing the habits of hiring agencies and put those people
who know the work and been doing the work…how about rehiring them on the
permanent staffed positions. It is unfair you use people to get the work done
then when you get the funding to actually pay people a decent salary with these
permanent positions, you go these other places (agencies) to look for those same
people that do the same work that you have to retrain all over again. Also, fund
exams for peers who wish to become certified peer specialists, they need to pay
for their own exams just like I have to pay for my exams to be licensed, they
should be paying for their own exams. Finally, EPIC and ccLINK have been
transitioning yearly since 2012. When does that end? When do we stop funding
and funding for the same thing over and over? It seems like a lot of waste. I want
to see accountability, I don’t know how it will come to this county but this county
needs to be accountable for where the money is going, why it has taken this
many years (2012, that I know of, and we are in 2023) to get it together? It just
doesn’t make sense. Also the unspent balance, that $80m how about you shift
that money to Antioch and Oakley? All the people giving you problems here,
West County, Central County… they are all being pushed out that way because
nobody wants the headache so that means we are being overflowed with mental
illness, substance abuse, all the things we have been screaming about for years.
Not just in this county but other counties.. Fentanyl didn’t become a big thing
until certain folks kids and families and moms and dads started getting addicted
and then all of a sudden it’s a big thing. We’ve had it in our community for many
years (half a century I have known of) and now all of sudden it’s a big deal now.
Help the people screaming for help, help the small people not the rich. Help
those screaming and really need it. Instead of talking about them saying all they
do is get high and drunk. Help instead of criticizing and shaking your head and
roll your eyes because their language does not meet your standards when they
are speaking.
• (Cmsr. Swirsding) I have the same with West County, I actually attend (Suzanne,
you attended) It was really dynamic because there were young people there too,
talking about the things they are suffering in West County. In these places in
Antioch and Richmond, there is a continuous gunfire and the kids are witnessing
it, they have no where to go to help with their PTSD. In counseling they are not
allowed to talk about their experiences because you are triggering others. When
there are peer groups with those having the same experience, they can speak
freely. Also, as far as where is the money going. Even private corporations are
feeling it. Our taxes are due August 15th because of that. They know that
because of COVID, things have shifted and changed. I’m glad you all explained it.
• (Cmsr. Cohen) You can have a lot of funding for agencies (let’s say in Oakley,
where I am at) but when you have a Board of Education and a superintendent
that they think / they are conservative and that’s not in their community, they
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are never going to allow those services at the schools. That is terrible that this
year we are going to be the six counselors are funded for this coming year and
one of our counselors is African American and comes from Oakland. So we are
going to do with whatever we have to try to change everything and be more
supportive for their mental health, but it doesn’t matter how much finding is
available and agencies if they don’t allow us to bring them to the schools, nothing
going to change.
• (Cmsr. Perls) I appreciated that this is complicated and I am very new in the
system so forgive me if I’m asking something that is deemed innocent. It’s
difficult as a lay person to read the plan and discern what is going on. Many
acronyms and generalizations so it is not as transparent as you may hope. One of
the things I am concerned about is that my comments do not match specific parts
of the plan, they are just general comments. COVID has increased the number of
youth with Anxiety and Depression at a time when staffing and resources are
problematic. It is unclear from the plan whether funding is set aside in order to
meet that demand. I know you have programs about transition and I know there
is a mention in a number of places but not sure how much is actually set aside for
them in terms of housing and treatment. I know there is an inadequacy of crisis
housing. Although I understand the Sherriff’s and the jail budgets are not within
the program you are talking about here, when the inmates are scheduled are
release, they have to meet / verify admission requirements for psychiatric
facilities, which supposed to be transferred for treatment and to meet those
requirements, they need in depth medical and psychiatric evaluations, which
sometimes are unavailable and that means they end up being held in jail longer if
they can’t. It is partly under the Sherriff of course, but it also means the are also
aren’t adequate beds in the psychiatric facilities for everyone and that CBO
funding, I gather. Third thing is specific housing in reference toward transition
youth for released inmates, are the board and cares funding for staff, capital
improvement? It wasn’t clear to me what those were. How are these particular
board and cares licensed and monitored. Lastly, I believe you call it you humility
plan, the one that was referred to that deals with cultural and racial outreach is
2022, is there an updated version? And if there is something in plant, is there
something to monitor the results? How does that get monitored?
• (Barbara Howard) Good evening. Again, it is a sad day when there are individuals
in seats and positions to really be effective in change and don’t make that
movement to change. Lifting the hands and supporting every nationality is
important and it is your responsibility to do so. You cannot sit in positions and
don’t look at the whole of a person. For me, I am an African American woman is
looked at as 3/5th of a human being, so when I speak and talk and the things I do,
to you it may not be important, but for me and my community it is important.
You all are in positions to help your whole community, not just one piece. I’m not
speaking on the behalf of NAMI CC, I am speaking on the behalf of an African
American woman that is out in the community and we are lifting hands, heads,
mental wellness and love. You all need to go back to a position of love. If you are
not in a position of love in the work you are doing, you should not be in your
positions because it is important that you in those positions may change. Thank
you. And it is your responsibility and duty and you can do it. It is only your choice.
You have a made up mind that you will be that go against the grain and make a
difference in your community because health is for everyone, not just for some.
V. DEVELOP a list of Comments and Recommendations to the County Mental Health
Administration and to the Board of Supervisor
I want to thank the public and the commissioners for a very robust conversation in
our meeting and the hearing. We have taken down your questions and comments.
They will be reviewed and added to the list of all our other comments and questions.
Thank you Dr. Tavano, Jennifer Bruggeman for a wonderful presentation and all the
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hard work you do. Supervisor Carlson, also, in supporting mental health in the county
and also Angela and Audrey.
VI. Adjourned Public Meeting at 6:31 pm
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Contra Costa Behavioral Health Services Administration
Summary and Response to Public Comments
As per Section 5848 of the California Welfare and Institutions Code, the County shall summarize
and analyze any substantive written recommendations for revisions by the public and/or the
Mental Health Commission to the MHSA Three Year Program and Expenditure Plan.
I.30 Day Public Comment Period
While the Plan Draft was posted on the website for the 30-day public comment
period, questions were received from the community and members of the Mental
Health Commission (Board). Below is a summary.
•Concerns over staffing and retention problems with community-based
organization (CBO) Full Service Partnership (FSP) providers.
Recommendation for explicit funding allocation toward raises and merit
awards.
•Provide more description of FSP program outcomes.
•Provide more explanation of pay per performance incentives to CBOs related
to CalAIM payment reform, as a significant amount of funding is allocated in
the 23-24 budget.
•Provide more information around use of CFTN funds allocated for
enhancements to the CCBHS electronic health record.
II.Public Hearing – Comments from Mental Health Commissioners and Public
A presentation on the 23-26 Plan was provided, and response to above comments
was incorporated including more detailed explanation of use of electronic health
record enhancements and increased payments to CBOs during CalAIM transition.
Additional description of FSP program services was added to the Plan. The complete
meeting minutes are included. Below is a summary of comments received during
the Public Hearing.
From the Public:
•Clarification needed on the CalAIM transition funds. Which CBOs will
receive funding, how was it decided how much, when will the money be
given?
Response: Description of cost survey and rate setting process provided.
Detailed spreadsheet that was provided to the Board of Supervisors
(BOS) will be included in the MHSA Plan (Funding Summary Appendix),
for reference.
D18
•Advocacy for agency that has majority of staff peer-certified to be
recognized and have opportunities for more funding.
•Support for housing increases. Disappointment that BHCIP grants were
not awarded. Concern for how the County will meet those housing
needs.
Response: County is still committed to the housing projects that were
identified through the BHCIP community planning process. Will prioritize
El Portal (for use of MHSA funds). Note that $20M was awarded under
Behavioral Health Bridge Housing (BHBH) for transitional housing.
•More people of color need to be in leadership positions, specifically Black
and Indigenous people.
•Consider diversity and subcultures within peer community, including
caregivers.
•More mental health services in Antioch, including drop-in centers.
Important to have providers of color who reflect the community.
•More support for unhoused community in Antioch.
•Concern for how CalAIM will impact CBOs in the long term.
•Providers should consider the whole person and operate from a position
of love.
From Commissioners:
•Agreement for including spreadsheet in the Plan that identifies each CBO
that will be eligible for CalAIM pay-per-performance payments and list the
payment amount.
•Clarification on amount of unspent funds.
Response: Complete ledger is included in the Plan which includes unspent
fund balance.
•Prioritize the City of Antioch, as more behavioral health resources are
needed there to address safety concerns, trauma and PTSD. Suggest using
unspent funds.
•Question why we are spending money on electronic health record
enhancements and funding for peer certification exams.
•Prioritize resources for the City of Richmond, particularly youth who
experience community violence.
•Concerns that even if funding is available, some school districts may choose
not to accept funding if they don’t acknowledge certain needs and problems
exist.
•Concerns over the impact of COVID on youth mental health.
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County:Contra Costa Date:
A B C D E F
Community
Services and
Supports
Prevention and
Early Intervention Innovation
Workforce
Education
and Training
Capital Facilities
and Technological
Needs
Prudent
Reserve Total
A. Estimated FY 2023/24 Funding
1.Estimated Unspent Funds from Prior Fiscal Years 39,161,750 12,005,758 9,913,924 1,122,231 0 7,579,248 69,782,911
2.Estimated New FY2023/24 Funding 90,184,647 22,546,162 5,933,200 118,664,009
3.Transfer in FY2023/24 (11,000,000)2,000,000 5,000,000 4,000,000 -
5.Estimated Available Funding for FY2023/24 118,346,396 34,551,920 15,847,125 3,122,231 5,000,000 11,579,248 188,446,920
B. Budgeted FY23/24 Expenditures 81,905,000 11,768,000 4,018,000 3,045,000 5,000,000 - 105,736,000
C. Estimated FY2024/25 Funding
1.Estimated Unspent Funds from Prior Fiscal Years 36,441,396 22,783,920 11,829,125 77,231 0 11,579,248 82,710,920
2.Estimated New FY2024/25 Funding 60,553,166 15,138,291 3,983,761 79,675,218
3.Transfer in FY2024/25 (8,500,000) 4,000,000 2,500,000 2,000,000 -
4.Estimated Available Funding for FY2024/25 88,494,562 37,922,212 15,812,885 4,077,231 2,500,000 13,579,248 162,386,138
D. Budgeted FY2024/25 Expenditures 65,553,000 12,210,000 4,195,000 3,113,000 2,500,000 - 87,571,000
E. Estimated FY2025/26 Funding
1.Estimated Unspent Funds from Prior Fiscal Years 22,941,562 25,712,212 11,617,885 964,231 - 13,579,248 74,815,138
2.Estimated New FY2025/26 Funding 59,770,004 14,942,501 3,932,237 78,644,742
3.Transfer in FY2025/26 (5,500,000) 3,000,000 2,500,000 -
4.Estimated Available Funding for FY2025/26 77,211,566 40,654,713 15,550,123 3,964,231 2,500,000 13,579,248 153,459,880
F.Budgeted FY2025/26 Expenditures 64,455,000 12,669,000 3,876,000 3,185,000 2,500,000 - 86,685,000
G. Estimated FY2025/26 Unspent Fund Balance 12,756,566 27,985,713 11,674,123 779,231 - 13,579,248 66,774,880
Notes:
(1) Estimate based on M.Geiss 3/29/23 presentation and annualized interest income based on Q1 FY22-23 receipts ($2,453,318).
(2) Unspent funds based on estimated FY2022/23 Unspent Fund Balance from Appendix E for the FY 22-23 Plan Update dated 4/5/23.
(3) Based on Windy's 3 year projection plan (5/31 version), rounded in thousands
(4) Per Faye's email on 2/13/23, $2.5M for each year will be transferred from CSS to CFTN for FY2024/25 and 2025/26.
H. Estimated Local Prudent Reserve Balance
1. Estimated Local Prudent Reserve Balance on June 30, 2022 7,579,248 (2)
I. Estimated Beginning Balance for FY 2023/24
1. Estimated Unspent Funds from Fiscal Year 2022/23 62,203,663
2. Estimated Local Prudent Reserve Balance on June 30, 2022 7,579,248
3. Estimated Total Beginning Balance 69,782,911
Mental Health Services Act
FY 2023-24 Through FY 25-26 Three-Year Mental Health Services Act Expenditure Plan
Funding Summary
6/2/2023
MHSA Funding
Appendix E - Funding Summaries
E1
County:Contra Costa Date:July 18, 2023
A B C D E F
Total Mental
Health
Expenditures
CSS Funding Medi-Cal FFP 1991 Realignment Behavioral Health
Subaccount Other Funding
FSP Programs
1.Children 22,301,102 22,301,102
2.Transition Age Youth 3,582,273 3,582,273
3.Adults 12,287,853 12,287,853
4.Assisted Outpatient Treatment 3,082,702 3,082,702
6.Recovery Center 1,100,039 1,100,039
7.Crisis Residential Center 2,408,428 2,408,428
8.Housing Services 21,907,599 21,907,599
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Non-FSP Programs
1.Older Adult Mental Health Program 4,397,822 4,397,822
2.Children's Wraparound Support/EPSDT Support 1,973,476 1,973,476
4.Clinic Support 1,916,157 1,916,157
5.Forensic Team 660,904 660,904
7.Concord Health Center 918,923 918,923
8.Liaison Staffs 165,692 165,692
9.Quality Assurance 1,457,030 1,457,030
10.0
11.0
12.0
13.0
14.0
15.0
16.0
17.0
18.0
19.0
CSS Administration 3,745,000 3,745,000
CSS MHSA Housing Program Assigned Funds 0
Total CSS Program Estimated Expenditures 81,905,000 81,905,000 0 0 0 0
FSP Programs as Percent of Total 81.4%
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Community Services and Supports (CSS) Component Worksheet
Fiscal Year 2023/24
E2
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Community Services and Supports (CSS) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated CSS
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral Health
Subaccount
Estimated Other Funding
FSP Programs
1.Children 7,252,096 7,252,096
2.Transition Age Youth 2,683,391 2,683,391
3.Adults 9,336,046 9,336,046
5.Assisted Outpatient Treatment 3,195,021 3,195,021
6.Wellness and Recovery Centers 1,133,040 1,133,040
7.Crisis Residential Center 2,480,680 2,480,680
8.MHSA Housing Services 23,678,343 23,678,343
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Non-FSP Programs
1.Older Adult Mental Health Program 4,585,355 4,585,355
2.Children's Wraparound Support/EPSDT Support 2,072,150 2,072,150
4.Concord Health Center 964,869 964,869
5.Liaison Staff 173,976 173,976
6.Clinic Support 1,980,465 1,980,465
7.Forensic Team 693,949 693,949
8.Quality Assurance 1,491,085 1,491,085
11.
12.
13.
14.
15.
16.
17.
18.
19.
CSS Administration 3,832,534 3,832,534
CSS MHSA Housing Program Assigned Funds
Total CSS Program Estimated Expenditures 65,553,000 65,553,000 0 0 0
FSP Programs as Percent of Total 75.9%
Fiscal Year 2024/25
E3
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Community Services and Supports (CSS) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated CSS
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral Health
Subaccount
Estimated Other Funding
FSP Programs
1.Children 5,033,413 5,033,413
2.Transition Age Youth 2,609,702 2,609,702
3.Adult 9,146,812 9,146,812
5.Assisted Outpatient Treatment 3,312,015 3,312,015
6.Wellness and Recovery Centers 1,167,031 1,167,031
7.Crisis Residential Center 2,555,101 2,555,101
8.MHSA Housing Services 24,091,532 24,091,532
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Non-FSP Programs
1.Older Adult Mental Health Program 4,782,265 4,782,265
2.Children's Wraparound Support/EPSDT Expansion 2,175,757 2,175,757
4.Concord Health Center 1,013,113 1,013,113
5.Liaison Staff 182,675 182,675
6.Clinic Support 2,079,488 2,079,488
7.Forensic Team 728,646 728,646
8.Quality Assurance 1,526,179 1,526,179
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
CSS Administration 4,051,271 4,051,271
CSS MHSA Housing Program Assigned Funds
Total CSS Program Estimated Expenditures 64,455,000 64,455,000 0 0 0 0
FSP Programs as Percent of Total 74.3%
Fiscal Year 2025/26
E4
County:Contra Costa Date:July 18, 2023
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated PEI
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
PEI Programs - Prevention
1.Outreach for Increasing Recognition of Early Signs of Mental Illness 1,688,224 1,688,224
2.Prevention 2,210,562 2,210,562
3.Access and Linkage to Treatment 700,295 700,295
4.Improving Timely Access to Mental Health Services for Underserved Population 1,899,393 1,899,393
5.Stigma and Discrimination Reduction 326,577 326,577
6.Suicide Prevention 813,652 813,652
7.
8.
9.
10.
PEI Programs - Early Intervention
11.First Hope 3,550,789 3,550,789
12.
13.
14.
15.
16.
17.
18.
19.
20.
PEI Administration 578,508 578,508
PEI Assigned Funds 0
Total PEI Program Estimated Expenditures 11,768,000 11,768,000 0 0 0 0
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Prevention and Early Intervention (PEI) Component Worksheet
Fiscal Year 2023/24
E5
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Prevention and Early Intervention (PEI) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated PEI
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
PEI Programs - Prevention
1.Outreach for Increasing Recognition of Early Signs of Mental Illness 1,738,870 1,738,870
2.Prevention 2,276,878 2,276,878
3.Access and Linkage to Treatment 729,975 729,975
4.Improving Timely Access to Mental Health Services for Underserved Population 1,956,375 1,956,375
5.Stigma and Discrimination Reduction 338,986 338,986
6.Suicide Prevention 826,062 826,062
7.
8.
9.
10.
PEI Programs - Early Intervention
11.First Hope 3,735,231 3,735,231
12.
13.
14.
15.
16.
17.
18.
19.
20.
PEI Administration 607,623 607,623
PEI Assigned Funds
Total PEI Program Estimated Expenditures 12,210,000 12,210,000 0 0 0 0
Fiscal Year 2024/25
E6
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Prevention and Early Intervention (PEI) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated PEI
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
PEI Programs - Prevention
1.Outreach for Increasing Recognition of Early Signs of Mental Illness 1,791,036 1,791,036
2.Prevention 2,345,185 2,345,185
3.Access and Linkage to Treatment 760,978 760,978
4.Improving Timely Access to Mental Health Services for Underserved Population 2,015,066 2,015,066
5.Stigma and Discrimination Reduction 352,035 352,035
6.Suicide Prevention 838,844 838,844
7.
8.
9.
10.
PEI Programs - Early Intervention
11.First Hope 3,928,679 3,928,679
12.
13.
14.
15.
16.
17.
18.
19.
20.
PEI Administration 637,177 637,177
PEI Assigned Funds
Total PEI Program Estimated Expenditures 12,669,000 12,669,000 0 0 0 0
Fiscal Year 2025/26
E7
County:Contra Costa Date:July 18, 2023
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated INN
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
INN Programs
1.ROAR Project 658,412 658,412
2.CBSST Project 454,716 454,716
3.Micro Grants 1,907,750 1,907,750
4.PADS 494,646 494,646
5.Contract Projects 78,782 78,782
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
INN Administration 423,694 423,694
Total INN Program Estimated Expenditures 4,018,000 4,018,000 0 0 0 0
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Innovations (INN) Component Worksheet
Fiscal Year 23/24
E8
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Innovations (INN) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated INN
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
INN Programs
1.ROAR Project 691,333 691,333
2.CBSST Project 477,451 477,451
3.Micro Grants 2,003,139 2,003,139
4.PADS 499,372 499,372
5.Contract Projects 78,826 78,826
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
INN Administration 444,879 444,879
Total INN Program Estimated Expenditures 4,195,000 4,195,000 0 0 0 0
Fiscal Year 2024/25
E9
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Innovations (INN) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated INN
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
INN Programs
1.ROAR Project 725,899 725,899
2.CBSST Project 501,324 501,324
3.Micro Grants 2,103,297 2,103,297
4.Contract Projects 78,357 78,357
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
INN Administration 467,123 467,123
Total INN Program Estimated Expenditures 3,876,000 3,876,000 0 0 0 0
Fiscal Year 2025/26
E10
County:Contra Costa Date:July 18, 2023
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated WET
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
WET Programs
1.Workforce Staffing Support 1,069,969 1,069,969
2.Training and Technical Support 692,345 692,345
3.Mental Health Career Pathway Program 545,336 545,336
4.Internship Programs 737,350 737,350
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
WET Administration
Total WET Program Estimated Expenditures 3,045,000 3,045,000 0 0 0 0
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Workforce Education and Training (WET) Component Worksheet
Fiscal Year 23/24
E11
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Workforce Education and Training (WET) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated WET
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
WET Programs
1.Workforce Staffing Support 1,109,638 1,109,638
2.Training and Technical Support 694,659 694,659
3.Mental Health Career Pathway Program 571,353 571,353
4.Internship Programs 737,350 737,350
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
WET Administration
Total WET Program Estimated Expenditures 3,113,000 3,113,000 0 0 0 0
Fiscal Year 2024/25
E12
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Workforce Education and Training (WET) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated WET
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
WET Programs
1.Workforce Staffing Support 1,151,936 1,151,936
2.Training and Technical Support 697,043 697,043
3.Mental Health Career Pathway Program 598,671 598,671
4.Internship Programs 737,350 737,350
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
WET Administration
Total WET Program Estimated Expenditures 3,185,000 3,185,000 0 0 0 0
Fiscal Year 2025/26
E13
County:Contra Costa Date:July 18, 2023
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated CFTN
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
CFTN Programs - Capital Facilities Projects
1.Capital Facilities Projects 5,000,000 5,000,000
2.
3.
4.
5.
6.
7.
8.
9.
10.
CFTN Programs - Technological Needs Projects
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
CFTN Administration
Total CFTN Program Estimated Expenditures 5,000,000 5,000,000 0 0 0 0
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Capital Facilities/Technological Needs (CFTN) Component Worksheet
Fiscal Year 2023/24
E14
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Capital Facilities/Technological Needs (CFTN) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated CFTN
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
CFTN Programs - Capital Facilities Projects
1.Capital Facilities Projects 2,500,000 2,500,000
2.
3.
4.
5.
6.
7.
8.
9.
10.
CFTN Programs - Technological Needs Projects
11.0
12.
13.
14.
15.
16.
17.
18.
19.
20.
CFTN Administration
Total CFTN Program Estimated Expenditures 2,500,000 2,500,000 0 0 0 0
Fiscal Year 2024/25
E15
County:Contra Costa Date:July 18, 2023
FY 2023-26 Through FY 2023-26 Three-Year Mental Health Services Act Expenditure Plan
Capital Facilities/Technological Needs (CFTN) Component Worksheet
A B C D E F
Estimated Total
Mental Health
Expenditures
Estimated CFTN
Funding
Estimated Medi-
Cal FFP
Estimated 1991
Realignment
Estimated
Behavioral
Health
Subaccount
Estimated Other
Funding
CFTN Programs - Capital Facilities Projects
1.Capital Facilities Projects 2,500,000 2,500,000
2.
3.
4.
5.
6.
7.
8.
9.
10.
CFTN Programs - Technological Needs Projects
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
CFTN Administration
Total CFTN Program Estimated Expenditures 2,500,000 2,500,000 0 0 0 0
Fiscal Year 2025/26
E16
E17
THERE IS HOPE, AND THERE IS HELP
Contra Costa Countywide
Suicide Prevention Strategic Plan
2022
Contra Costa County Suicide Prevention Coalition
Appendix F
F1
CONTENTS
GET HELP NOW………………………………………………………………. 3
INTRODUCTION AND ACKNOWLEDGEMENTS…………………. 4
EXECUTIVE SUMMARY……………………………………………………. 5
PLAN DEVELOPMENT……………………………………………………... 6
COMMUNITY ENGAGEMENT………………………………………..… 7
UNDERSTANDING SUICIDE AND INTERVENTION……………... 9
IMPACT OF SUICIDE IN CONTRA COSTA……………………….… 11
REACHING OUT FOR SUPPORT……………………………………… 14
COUNTYWIDE SUICIDE PREVENTION STRATEGIES……….… 15
KNOW THE SIGNS, FIND THE WORDS……………………………. 26
REACH OUT TO RESOURCES………………………………………….. 27
REFERENCES…………………………………………………………………. 31
F2
GET HELP NOW
Trained support is available 24 hours a day, 7 days a week
Contra Costa Crisis Center (24/7)
1-800-833-2900
211 online resources
Text HOPE to 20121
Behavioral Health Access Line (24/7)
1-888-678-7277
National Suicide Prevention Lifeline (24/7)
1-800-273-8255 (1-800-273-TALK)
Text TALK to 741741
La Red Nacional de Prevención del Suicidio (24/7)
1-888-628-9454 (in Spanish)
9 -8 -8 for the new three-digit National
Mental Health Crisis Line (24/7)
9 -1 -1 for life threatening emergencies
3F3
Ade Gobir and the entire CCCOE WISP staff
Andie Nishimi, Miramonte High School
Avani Gireesha, Not the End
Carl Nishi, Contra Costa Children Family Services
Cedrita Calaiborn, Contra Costa Public Health
Dave Fendel, CCCOE
David Shaw, Community Member
Dr. Rhiannon Shires, Mental Health Commission
Ellen Shirgul,CCBHS
Graham Wiseman, BeingwellCA
James Wogan, MDUSD
Jennifer Bruggeman, CCBHS
Jesse Gossett, LUHSD
Jodi Couick, WCCUSD
Kelly Kinsman, Seneca MRT
Kevin Martin, Center for Human Development
Lisa Finch, Putnam Peer Connections
Lynn Mackey, Contra Costa Superintendent of
Schools
Lynna McPhatter Harris, AUHSD
Melissa Cesario, Fred Finch
Michael Changaris, CCRMC
Patricia Mullens, California High School
Robert Thigpen, CCBHS
Samantha Schaefer, Seneca MRT
Sandy Young, Kaiser Permanente
Scott Chavez, Contra Costa Crisis Center
Tom Tomura, Contra Costa Crisis Center
Yanni Rho, Community Member
Special Thanks to:
All attendees of the Suicide Prevention Coalition
and Youth Sub-Committee meetings
Sgt.David Hartman, and Sgt. James Normandin
Office of the Sheriff Coroner’s Division
And thank you to: Jana Sczersputowski, Rosio
Pedroso, and the CalMHSA Team
Co-Chairs:
Jessica Hunt, CCBHS
Leslie Garcia, Contra Costa Crisis Center
ACKKNOWLEDGEMENTS INTRODUCTION
Every day in Contra Costa County, there are friends, family, and co-
workers who struggle with emotional pain. And, for some, it’s too
difficult to talk about how they’re feeling, thoughts of suicide, and
the need for help. We can all play a role in suicide prevention by
learning the warning signs, finding the words to start a
conversation, and reaching out to local resources.
The need for behavioral health services has increased as a result of
the COVID-19 Pandemic and other societal traumas we’ve
experienced in recent years [1]. The lives lost, persistent fear,
economic uncertainty, and forced isolation related to the pandemic
have exacerbated the pre-existing stressors we all already faced.
The pandemic is not the only challenge to our community’s
wellbeing. Racial trauma, a polarizing political climate, the darker
sides of social media, and mismanagement of technology all
contribute to the stress and uncertainty many in our community
face [2, 3, 4]. Suicide and its impact transcends socioeconomic
status, age, gender, and ethnicity. However, the BIPOC and AAPI
communities, as well as our youth, have been the most impacted
by both historical and recent societal traumas [5, 6]. In California,
rates of suicide within these groups has increased since the start of
the pandemic [7].
Prolonged sustained stress can become detrimental to our
wellbeing and increase the risk for mental and physical health
problems. As we work together to address the crises that our
society faces today, proactive measures to address the rise in
mental health concerns is necessary to prevent future suicidal
behavior.
Suicide can be prevented if we Take Action together. You are not
alone. Staff at the Contra Costa Crisis Center are available 24/7 to
support you or a loved one by calling 988 or texting HOPE to
20121.
4F4
II. Executive summary
EXECUTIVE SUMMARY
The following Countywide Suicide Prevention Strategic Plan is intended to provide a broad audience
with resources and strategies to prevent suicide in Contra Costa County. This document is intended to
empower all of us to collectively know the signs, reduce stigma, and get support for anyone in need.
Within this document you will find:
❖Theoretical frameworks from which we can better understand and address suicide as a Public
Health issue.
❖Suicide data specific to Contra Costa County to better understand its impact.
❖Countywide goals and objectives poised to equip our community with a roadmap for action.
❖Information on warning signs, helpful responses to someone in crisis, and resources for support.
Our hope for this plan is to foster public and private partnerships and make the issue of suicide a
priority. Everyone can play a part, from family members to community leaders to policy makers; each
person has an important role in preventing suicide. For Contra Costa County, we call to action our
Health Services Department, public officials, the private health providers and hospitals, community -
based organizations, professionals involved with public policy, and individuals within our community
to bring about the changes necessary to address this devastating community health issue.
Funding for the planning and research of this Suicide Prevention Strategic Plan has been made
possible through the Mental Health Services Act (MHSA). The MHSA community planning process in
Contra Costa County identified suicide prevention as one of the major areas of focus for our
Prevention and Early Intervention Plan. It is with great anticipation that this plan will motivate others
to build on the foundation of work established by the dedicated efforts of the Suicide Prevention
Coalition.
WORKING TOGETHER, WE CAN RAISE AWARENESS AND PREVENT SUICIDE.
5F5
STRATEGIC AIM 1:
Establish a Suicide Prevention
Infrastructure
STRATEGIC AIM 2:
Minimize Risk for Suicidal
Behavior by Promoting Safe
Environments, Resiliency, and
Connectedness
STRATEGIC AIM 3:
Increase Early Identification
of Suicide Risk and
Connection to Services Based
on Risk
STRATEGIC AIM 4:
Improve Suicide -Related
Services and Supports
STRIVING FOR ZERO:
CALIFORNIA’S SUICIDE
PREVENTION PLAN IS
FRAMED BY FOUR
STRATEGIC AIMS.
California’s Mental Health
Services Oversight and
Accountability Commission was
directed by the Legislature to
develop a new suicide
prevention plan for the state.
Striving for Zero: California’s
Strategic Plan for Suicide
Prevention 2020–2025 was
adopted in November 2019 and
can be viewed or downloaded in
English and Spanish.
In 2018, Contra Costa County’s Suicide Prevention Coalition
began work with the California Mental Health Services
Authority (CALMHSA) and the Know the Signs Campaign to help
focus the Coalition’s efforts and create an update to the
countywide Suicide Prevention Strategic Plan, which was last
written in 2013.
In February 2021, California’s Mental Health Services Oversight
and Accountability Commission (MHSOAC) launched the
Striving for Zero Suicide Prevention Strategic Planning Learning
Collaborative. The Learning Collaborative builds on a previous
Learning Collaborative offered by CALMHSA’s technical
assistance team. Implemented by the Your Social Marketer
technical assistance team, the Learning Collaborative is guided
by the Strategic Planning Approach from the Suicide Prevention
Resource Center. These meetings and webinars served to
advance Contra Costa County’s local strategic planning and
implementation in alignment with strategic aims, goals, and
objectives set forth in California’s Strategic Plan for Suicide
Prevention, Striving for Zero.
Members of the Contra Costa County Suicide Prevention
Coalition demonstrated their commitment to reducing suicide
by contributing time, talent, and the invaluable lessons of lived
experience, to the creation of this Suicide Prevention Strategic
Plan. It is with sincere gratitude that we acknowledge the
valued partnership and imperative feedback from Coalition
members that supported the development of this plan.
PLAN DEVELOPMENT
6F6
The Contra Costa County Suicide Prevention Coalition is an inter-
agency countywide collaborative of dedicated individuals who
meet on a monthly basis. Membership is open to the public and is
comprised of those who represent our diverse community such as
individuals with lived experience, survivors of suicide loss, the
LGBTQ community, and providers from various sectors, including
school-based, hospital-based, behavioral health care, law
enforcement, public health, the Office of Education, Veterans
Administration, Crisis Services, peer-led organizations, and
community-based organizations. Meetings include speakers,
presentations, collaboration, and information and resource
sharing. Throughout the development of this strategic plan,
Coalition members and attendees provided insight and feedback.
In 2021, a youth-focused sub-committee re-launched to address
the ever-growing need to support the wellness and mental health
of our community’s youth. This sub-committee meets quarterly to
bring together youth, school staff, wellness professionals,
community-based organizations, and anyone interested in youth
wellness. The meetings are a space for participants to connect,
share resources, collaborate, raise awareness, decrease stigma,
and reduce youth suicide in Contra Costa County.
Contra Costa County Suicide Prevention
Coalition Mission and Strategies:
❖Decrease suicide attempts and deaths by
collaboration, advocacy, education and training
❖Increase wellness, public awareness and
community responsiveness
❖Provide support and education to survivors,
families and loved ones
❖Recommend specific steps for implementing the
strategies of the Suicide Prevention Strategic Plan
to the Health Services Department
COMMUNITY ENGAGEMENT
7F7
EVENTS AND ACTIVITIES
Through targeted small group discussion at the 2019 and 2021 Suicide
Prevention Community Forums, the Coalition was able to generate
instrumental input from participants. These insights helped the
Coalition in the development of this plan by identify community
resources, ways to promote community wellness, and prioritization of
needs and services to support suicide prevention. Participants included
representatives from:
SEPTEMBER 2018
Hosted a public screening of the
documentary film The S Word. The
community event was held at the
Board of Supervisors chambers in
downtown Martinez and included a
Q & A session with the film director
and one of the featured stars, both
of whom are suicide loss or attempt
survivors.
SEPTEMBER 2019
Hosted a Suicide Prevention
Community Forum. The event had
over 110 attendees and featured
multiple guest speakers, and small
group breakout discussions.
INTERNATIONAL SURVIVOR OF
SUICIDE LOSS DAY (2018, 2019)
Along with the American Foundation
for Suicide Prevention, the Contra
Costa Crisis Center has co-hosted a
local version of this international
event on the Saturday before
Thanksgiving for loss survivors to
come together to honor loved ones
lost to suicide.
SEPTEMBER 2021
Hosted a Suicide Prevention
Community Forum on Youth and
Suicide. The event had over 130
attendees and featured multiple
guest speakers, and small group
breakout discussions. The 2021
Suicide Prevention Report was
distributed at this event.
❖Local Law Enforcement
❖Emergency/Crisis
Responders
❖Mental Health Providers
(public and private sector)
❖Community & Family
Members
❖School Based Providers
❖Healthcare Workers
❖Public Health
Department
❖Office of Education
❖Advocacy Groups
❖Board of Supervisors
8F8
Image created by San Mateo County Suicide Prevention Roadmap with support from Your Social Marketer, Inc
UNDERSTANDING SUICIDE AND INTERVENTION
To address Suicide Prevention as a public health issue, Contra Costa County’s Suicide Prevention
Strategic Plan is guided by three frameworks:
THE SOCIAL-ECOLOGICAL MODEL explores the relationship between an individual, his/her/their
environment, and the social systems that influence everyday life. This Framework was originally
created by the Centers of Disease Control and Prevention and researched in the suicide
prevention contact by Robert J. Cramer and Nestor D. Kapusta [8]. The table below includes a
modified summary of Cramer and Kaputsa’s research on suicide risk and protective factors.
Please note the risk and protective factors may increase or decrease risk of suicide but do no
necessarily predict or lead to suicide.
9F9
The problem of suicide is complex, and effective suicide prevention requires a combination of
efforts working together to address different aspects of the problem. A public health approach to
suicide prevention includes a range of strategies at the population, community, and individual
levels to help prevent problems from occurring and address access to effective care when
problems do occur. Programs that have taken the public health approach to suicide prevention
have demonstrated outcomes of reductions in suicidal behaviors, as well as other negative
outcomes.
THE SUICIDAL CRISIS PATH MODEL helps conceptualize a public health approach within the context
of an individual's suicidal experience. It provides a framework to match strategies and
interventions that would help prevent suicide at each stage of the crisis pathway. For example, at
the population level we can enhance life skills and coping skills to increase protective factors
The following nine strategies adapted from the Suicide Prevention Resource Center (SPRC) form a
comprehensive approach to suicide prevention. Each can be advanced through an array of
possible activities (i.e., programs, policies, practices, and services).
❖Enhance Life Skills and Resilience
❖Promote Social Connectedness and Support
❖Increase Help-Seeking
❖Identify and Assist Persons at Risk
❖Ensure Access to Effective Mental Health and Suicide Care and Treatment
❖Respond Effectively to Individuals in Crisis
❖Support Safe Care Transitions and Create Organizational Linkages
❖Provide for Immediate and Long-Term Postvention
❖Reduce Access to Lethal Means and Promote Means Safety
CONTINUUM OF INTERVENTIONS:When combining the SPRC’s Comprehensive Approach to
Suicide Prevention with the Suicidal Crisis Path, we can begin to identify what potential programs
and interventions to implement and how they can be most effective.
The Suicidal Crisis Model along the Continuum of Interventions. Image created by San Mateo County Suicide Prevention Roadmap with support
from Your Social Marketer, Inc. Based on Suicide Prevention Resource Center Comprehensive Approach to Suicide Prevention and the Suicidal
Crisis Path Model developed by Lezine, D.A. & Whitaker. N.J., published in Fresno County’s Community -Based Suicide Prevention Strategic Plan,
2018
10F10
Suicide in Contra Costa County
112 103 93 104
129
91 102 107 103 104
0
20
40
60
80
100
120
140
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
NUMBER OF DEATHS BY SUICIDE
CONTRA COSTA COUNTY: 2012 -2021
2018-2020 Contra Costa
Suicide Rate Per 100,000
Residents: 9.8
2018-2020 Contra Costa
Self-Harm Rate Per 100,000
Residents: 73.3
Out of 58 counties, Contra
Costa ranks 45th for highest
rate of suicides
during 2018-2020.
Out of 58 counties, Contra
Costa ranks 50th for highest
rate of self-harm ED visits
during 2018-2020.
Data used to support this plan comes from a variety of sources.
However, most of the information provided here, and in the
Supplementary Data Document, come from a deep dive into the
records from the Coroner’s Office conducted in 2018.
Currently, there are limitations to our what the data can tell us.
Inconsistencies between approaches to data collection from
various sources, and a primarily post-suicide-loss vantage point,
creates discrepancies and gaps in what we know about suicide in
our county. An integrated infrastructure for data collection could
mitigate these limitations.
Source: California Department of
Public Health
Source: Contra Costa County Coroner’s Office
As the graph to the right
indicates, rates of suicide in
Contra Costa County have
remained relatively stable.
However, even one death is
too many. It is our aim to
learn more from the data
we’ve collected, as well as
implement more effective
strategies for data
collection, to help inform
targeted activities for
Suicide Prevention.
11F11
Contra Costa County Coroner’s Office Data
Deep Dive 2012-2018: Trends at-a-glance
LGBTQ
Older Adult
Youth
Veterans
Middle-aged
White Males
Trauma Exposed
Those experiencing
mental illness
PRIORITY POPULATIONS
Suicide is a complex
phenomenon. Some
populations have an elevated
risk compared to the general
population. It is therefore
important to keep these groups
in mind when selecting
strategies to ensure
representation from these
groups, sensitivity to their
unique cultural needs, and that
programs and interventions are
tailored appropriately. In
adherence with out CLAS values
and existing research on suicide,
the following populations were
identified for priority
consideration.
Age
❖Of those who die by
suicide, most are
between 41-60 years old
❖However, from 2012-
2018, deaths for 40–59-
year-olds declined, and
for 0-39-year-olds
increased
Race/Ethnicity
❖Of those who die by
suicide, most are white
Gender
❖Males die by suicide at
higher rates than females
❖Females attempt suicide
at higher rates than
males
Veterans
❖Majority of suicide
deaths amongst veterans
are 60+ years old
❖Majority of suicide
deaths amongst veterans
are completed with
firearms
Means
❖Leading means of death
are firearms and hanging
❖Numbers of deaths by
poisoning are close to
deaths by hanging, but
numbers of attempts by
poison is much higher
Youth
❖Rates of depression and
suicidal ideation are
higher amongst female
youth than male youth
❖Rates of suicidal ideation
are higher amongst
LGBTQ youth than youth
who don’t identify as
LGBTQ
❖20% of students think
about suicide
❖30% of students express
chronic depression
Source: Contra Costa County Coroner’s Office 2018
12F12
The California Healthy Kids Survey
(CHKS) is a tool supported by the
California Department of
Education to help districts meet
priorities to improve school
climate, pupil engagement, parent
involvement, and academic
achievement. The survey aims to
assess school climate and safety,
student wellness, and youth
resiliency. Within the Substance
Use and Mental Health Domain,
student were asked, “During the
past 12 months, did you ever
seriously consider attempting
suicide?”
Findings for Contra Costa County
are limited by lack of data from
many districts. However, what was
collected indicated:
❖20% of students think about
suicide
❖30% of students express
chronic depression
❖Groups most vulnerable to
experiencing suicidal ideation
are:
❖Those who identify as female
❖Those who identify as
LGBTQI+
❖Those who identify as having
“other” living arrangements
Youth and suicide
13F13
2017 2018 2019 2020
Crisis Calls made to the
Contra Costa Crisis Center*16,342 20,092 21,265 24,903
Psychiatric Emergency
Services Visits for Suicide
Ideation or Attempts
3,789 3,868 3,973 2,673
Inpatient Admissions after
Suicide Ideation or Attempt**439 359 326 316
Source: Contra Costa County Behavioral Health and Contra Costa Crisis Center
* Crisis Line data is based on Fiscal Years 17/18, 18/19, 19/20, 20/21.
** Inpatient Admissions reflects admissions at county-affiliated
facilities only.
Reaching out for support
Per the Contra Costa Health Services 2021 Annual Report:
About one in five adults in Contra Costa County are struggling with
behavioral health issues.
Experts at Crisis Now, a nationally recognized organization,
estimate that based on our population here in Contra Costa, there
will be 28,800 acute crisis episodes every year.
When we look at where those calls may be going now, we know
that in 2019, approximately 13% or 14,000 of Contra Costa
County's 108,000 emergency medical calls were related to
behavioral health.
Other places where residents are seeking help include Psychiatric
Emergency Services, hospital emergency rooms, and Behavioral
Health.
❖The Mobile Crisis Team (MCRT) (serving adults )receives about
1,600 calls per year.
❖The Mobile Response Team (MRT) (serving youth) receives
about 1,000 calls each year.
❖Each month, the Contra Costa Crisis Center receives more than
3,000 calls from County residents who need help.
Everyday, residents of Contra Costa County are reaching out to
local resources for support. The below table shows some of the
help-seeking actions people are taking to support their wellness
and safety.
14F14
Countywide Suicide Prevention Strategies
Our County Plan includes a comprehensive approach that will have the greatest potential to reduce
suicide risk in our county. Our plan includes strategies and objectives for before, during, and after a
crisis, as well as goals for data collection and evaluation. These goals are aligned with Striving for
Zero, with an emphasis on strategies that are best suited to meet the needs of our communities.
They include strategies that will reach as many county residents as possible with education about
warning signs and how to help, as well as strategies that will focus on residents who are at
disproportionate risk of suicide and provide support and healing to those who are impacted by
suicide.
Contra Costa County has identified six primary focus areas and seventeen goals for suicide
prevention.
Focus Area One: Leadership, Data Collection And Evaluation
1)Provide Suicide Prevention Leadership
2)Renovate Data Collection Strategies
3)Provide Opportunities for Feedback From the Community
Focus Area Two: Education, Training And Outreach
1)Develop and Implement a Training Plan
2)Launch a Wellness and Suicide Prevention Social Media and Outreach Campaign
3)Promote Resiliency and Connectedness
Focus Area Three: Youth Suicide Prevention
1)Support Schools with Suicide Prevention Policies and Practices
2)Foster Resilience and Connectedness by Growing the Youth Suicide Prevention Subcommittee
3)Educate Parents
Focus Area Four: Crisis Response And Continuity Of Care
1)Increase Access to Mental Health Services
2)Coordinated Approach to Screening, Risk Assessment and Safety Planning
3)Support Individuals After a Suicide Attempt
4)Promote Crisis Resources
Focus Area Five: Means Restriction
1)Partner with Pharmacies
2)Promote Firearm Safety
3)Provide Counseling on Access to Lethal Means Trainings
Focus Area Six: Support After A Suicide Loss
1)Promote Existing Support Groups and Postvention Services
15F15
Countywide Suicide Prevention Strategies
PROVIDE SUICIDE PREVENTION LEADERSHIP
Suicide is a complex problem, and no single agency or sector can solve this complex issue alone.
However, a diverse coalition that is representative of public and private agencies and
stakeholders in the community can provide ongoing feedback and support and guide the
implementation of the strategies and objectives set forth in this plan.
Goal: Maintain a broad-based Suicide Prevention Coalition that provides leadership and
supports the partnerships that are necessary to reduce suicidal behavior in our county.
Objectives:
❖Convene a suicide prevention coalition on a regular basis.
❖Review membership to identify individuals and organizations that are missing at the table and
invite them to join.
❖Identify how individuals and agencies represented by the coalition can work together to
implement strategies within the plan.
❖Establish processes to review progress of strategies outlined in the plan to ensure the plan is
being implemented as intended and to modify strategies as needed.
❖Integrate suicide prevention into existing initiatives and establish linkages with other
coalitions and agencies for collective impact.
Focus Area One: Leadership, Data Collection and Evaluation
Contra Costa County has identified three primary strategies for Suicide Prevention Leadership,
Suicide Data Collection and Evaluation: 1) Provide Suicide Prevention Leadership, 2) Renovate data
collection strategies, and 3) Provide opportunities for feedback from the community.
Join the Contra Costa County Suicide Prevention Coalition
Email jhunt@cchealth.org to join the Coalition and receive information
about Mental Health and Suicide Prevention in Contra Costa County
16F16
Countywide Suicide Prevention Strategies
RENOVATE DATA COLLECTION STRATEGIES
Goal: Develop a Data Review Committee that meets on a quarterly basis.
It is our aim that this team consists of staff from the CCBHS Informatics team, the CCBHS MHSA
team, as well as representatives from the Public Health Department, the Coroner’s Office, the
Contra Costa Crisis Center, the US Department of Veteran Affairs, County and other local
hospitals, and local stakeholders.
Objectives:
❖Coordinate data collection processes.
❖Identify trends that will inform future behavioral health programming.
❖Identify gaps in current data gathering strategies.
❖Identify funding and coordinate logistics for the development of an integrated digital
infrastructure that will house all suicide related information collected throughout the county to
streamline the identification of vulnerable communities and implement policies and
programming accordingly.
❖Identify strategies for collecting data on suicide death, suicide attempts, suicide ideation as
well as risk and protective factors.
❖Apply safe and effective messaging to any public-facing data reports.
❖Identify strategies to evaluate suicide prevention efforts.
GATHER FEEDBACK FROM THE COMMUNITY
Goal: Provide opportunities for community feedback with emphasis on populations at
disproportionate risk for suicide in our county.
Objectives:
❖Distribute surveys via Survey Monkey to the general public eliciting feedback on how the
community views Contra Costa County’s Suicide Prevention efforts and request input on future
endeavors.
❖Continue to host Community Forums as part of MHSA’s Community Program Planning Process
(CPPP), encourage participation from local stakeholders and integrate feedback on suicide
prevention efforts.
❖Identify culturally appropriate strategies to obtain input from vulnerable populations and
those whose primary language is not English, as well as community members at
disproportionate risk for suicide.
Leadership, Data Collection and Evaluation, continued
17F17
Focus Area Two: Training, Education and Outreach
TRAINING AND EDUCATION
Goal: Develop and implement a training plan that prepares the community and providers to
recognize and respond to suicide risk.
Objectives:
❖Assess current training opportunities, models, and gaps and develop a comprehensive
training plan for organizations within our county.
❖Provide training to community groups on the prevention of suicide. Prioritize training on
recognizing and responding to suicide risk within key settings such as workplaces, schools,
youth-serving programs, older adult residential living facilities, and senior services programs
and for non-clinical audiences including but not limited to school-based staff, non-clinical
health staff, law enforcement, community members, and historically marginalized
communities.
❖Increase trainings and informational campaigns aimed at raising awareness about the
impact of Social Trauma on Mental Health and Wellness.
❖Explore training formats that are infused with cultural norms of underserved and at -risk
populations.
❖Increase the number of behavioral health clinicians that are trained in recognizing, assessing
and managing suicide risk, and create a directory of these providers to facilitate access.
❖Train health and behavioral health care providers to deliver lethal means counseling to
individuals who are at risk of suicide or who have been discharged from a health care or
other setting after a suicide attempt, and their family members and caregivers.
Countywide Suicide Prevention Strategies
Learn more about trainings through the Contra Costa Crisis Center
Visit CCCC’s Training and Education Website and fill out the form provided
Or reach out directly at:
LukeK@crisis-center.org, or (925) 939-1916.
18F18
Training, Education and Outreach, continued
OUTREACH
Goal: Increase early identification of suicide risk by
preparing Contra Costa community members to
know the warnings signs for suicide and how to offer
support.
Objectives:
❖Launch a Wellness and Suicide Prevention Social
Media Campaign on all Contra Costa County Health
Services social media platforms informing the
public about warning signs, and strategies for
support, and resources.
❖Extend the social media campaign to additional
avenues of outreach to connect with populations
who do not traditionally engage with social media.
❖Increase use of effective messaging around suicide
prevention by sharing best practices with media
and community spokespeople.
Countywide Suicide Prevention Strategies
19F19
Focus Area Three: Youth Suicide Prevention
Countywide Suicide Prevention Strategies
SUPPORT SCHOOLS WITH SUICIDE PREVENTION POLICIES AND PRACTICES
Assembly Bill 2246 and 1767 mandate that all public-school districts in California, including charter
schools, must develop policies, practices and procedures related to suicide prevention for students in
elementary, middle school and high school.
Goal: In partnership with the Contra Costa County Office of Education (CCCOE),support the 18
school districts and county -approved charters in the development and implementation of
comprehensive policies for suicide prevention, intervention and postvention.
Objectives:
❖Offer training for Youth Mental Health First Aid.
❖Facilitate the distribution of LivingWorks online training at no cost to districts.
❖Support school districts to enhance Social Emotional Learning (SEL).
❖Provide site-based MTSS training and trauma-informed practices training to support a positive
school climate for all learners.
❖Support the CCCOE’s Wellness in Schools Program (WISP) to develop new and bolster existing
Wellness Programs in our public schools.
❖Encourage participation of education partners in the countywide Suicide Prevention Coalition and
its Youth Sub-Committee.
❖Offer trainings and supports to districts and schools to support staff (certificated, classified,
volunteer, etc.) trainings, risk assessments, linkage with resources, re -entry protocols after
hospitalization or suicide attempt, youth engagement and parent/family engagement.
❖Equity, inclusion, and diversity: Promote programs that increase protective factors and decrease
risk factors for suicide on campus, including peer-based clubs and approaches.
❖Offer trainings and support to schools in the development of postvention plans and policies in the
event of a suicide loss within the school community.
❖Promote the no-cost Directing Change youth suicide prevention program to schools in Contra
Costa County to prepare young people to recognize signs of suicide and how to offer support.
❖Continue to ensure that Contra Costa Crisis Line or other resources (Teen Line, Trans Line) is
included on all student ID cards and positioned to remain visible even if card is punched.
20F20
Countywide Suicide Prevention Strategies
Youth Suicide Prevention, continued
GROW YOUTH SUICIDE PREVENTION SUB -COMMITTEE
The Youth Suicide Prevention Sub-Committee offers a space for participants to connect, share
resources, collaborate, raise awareness, decrease stigma, and reduce youth suicide in Contra
Costa County.
Goal: Promote resilience and connectedness by growing the Youth Suicide Prevention
Committee.
Objectives:
❖Recruit youth participation in youth suicide prevention activities.
❖Provide mentorship and youth development opportunities.
❖Support youth in establishing an annual priority activity that will support Contra Costa
youth suicide prevention efforts.
Goal: Increase parental awareness of the warning signs of suicide and how to support
youth.
Objectives:
❖Host annual Suicide Prevention 101 webinar for parents in English and in Spanish.
❖Coordinate with school districts and PTAs to include educational material and resources in
their ongoing correspondence with parents.
❖Provide information to parents on best practices and guidelines for social media and
technology use.
Join the Youth Suicide Prevention Sub-Committee
Email jhunt@cchealth.org to join the committee and receive information about
youth Mental Health and Suicide Prevention in Contra Costa County
EDUCATE PARENTS
21F21
Countywide Suicide Prevention Strategies
Focus Area Four: Crisis Response and Continuity of Care
INCREASE ACCESS TO
MENTAL HEALTH SERVICES
COORDINATED APPROACH TO SCREENING,
RISK ASSESSMENT AND SAFETY PLANNING
Goal: Promote mental health services.
Objectives:
❖Offer behavioral health services and continue to work towards greater ease of access to behavioral
health services.
❖Offer behavioral health and social support services for identified vulnerable populations
throughout the county.
Goal: Promote a coordinated approach to and use of best practices for risk assessment and safety
planning and promote a coordinated approached to suicide assessment and screening.
Objectives:
❖Identify and promote best practices such as screening, risk assessment, and safety planning in key
settings such as mental health, substance use, health care, schools, hospitals, law enforcement and
more.
SUPPORT INDIVIDUALS AFTER
A SUICIDE ATTEMPT
Goal: Support individuals after a suicide attempt.
Objectives:
❖Explore partnerships with Contra Costa hospitals and other in-patient settings to review existing
suicide prevention efforts and discharge protocols.
❖Continue coordination between CCBHS and the Contra Costa Crisis Center in the implementation
of a Follow-Up Program for individuals after a suicide attempt.
❖Create a suicide attempt survivor support group.
22F22
Countywide Suicide Prevention Strategies
Crisis Response and Continuity of Care, continued
PROMOTE CRISIS RESOURCES
Goal: Promote crisis resources and continuity of care.
Objectives:
❖Promote and expand existing crisis response services and initiatives in Contra Costa County.
❖Promote crisis lines and warm lines.
Seneca Family of Agencies Mobile Response Team (MRT) provides youth and families with same-
day, mobile crisis-intervention when and where they are experiencing a mental health crisis.
The Mobile Crisis Response Team (MCRT) provides adults with same-day, mobile crisis-intervention
when and where they are experiencing a mental health crisis. MCRT is in the process of expanding
into the A3 Community Crisis Initiative which provides timely and appropriate access to behavioral
health crisis services to anyone, anywhere, at anytime. The program connects people in crisis with
the care they need in the moment and reduces intervention by local law enforcement where clinical
expertise is more appropriate.
988 is the newly designated three-digit dialing code that routes callers to the National Suicide
Prevention Lifeline. When people call, text, or chat 988, they are connected to trained counselors
within the existing National Suicide Prevention Lifeline network. People can also contact the Contra
Costa Crisis Center directly by calling 211 or 800-833-2900 or text ‘HOPE’ to 20121. These numbers
provide 24/7 support an access to comprehensive social and health services.
Psychiatric Emergency Services (PES) provides emergency psychiatric evaluation/treatment to
people who present an imminent danger to self, danger to others, grave disability or mental health
crisis. In collaboration with CCHS/BHS, the Contra Costa Crisis Center now operates a new Suicide
Prevention Follow Up Program for patients with suicidal ideation being released from PES. The
program increases linkages and reduces service gaps by offering immediate 24/7 support from
counselors who are trained in providing crisis and suicide assessment and intervention.
Crisis Resources in Contra Costa County
23F23
Countywide Suicide Prevention Strategies
Focus Area Five: Means Restriction
Partner with
Pharmacies
Promote Firearm
Safety
Provide
Counseling on
Access to Lethal
Means Trainings
Goal: Create safe
environments by
reducing access to
lethal means.
Objectives:
❖Conduct Pharmacists
as Gatekeepers in
Suicide Prevention
trainings. Pharmacists
are situated in a unique
position to support
those in need by
recognizing potential
signs of suicide or being
a resource for
individuals seeking help.
Goal: Create safe
environments by
reducing access to
lethal means.
Objectives:
❖Provide information
and conduct trainings
for gun retailers, range
owners, and their
employees on how to
incorporate suicide
prevention in firearm
safety practices.
Goal: Develop and
implement a training
plan that supports
reducing access to
lethal means.
Objectives:
❖Promote trainings
such as Counseling on
Access to Lethal Means
to mental health,
substance use and
health care providers.
24F24
Countywide Suicide Prevention Strategies
Focus Area Six: Support After Suicide Loss
PROMOTE EXISTING SUPPORT GROUPS AND POSTVENTION SERVICES
Postvention is defined as an organized response after a suicide death with the goals to promote
healing and provide support to individuals, organizations, and communities impacted by suicide
death. Just as no two grief experiences after a suicide death are the same, no one means of offering
support after suicide will help everyone who may be impacted by the death. Postvention includes a
range of strategies, from immediate response after a suicide death to ongoing support for loss
survivors.
Goal: Offer and promote support services after a suicide loss and reduce the amount of time
between suicide loss and bereavement services.
Objectives:
❖Continue to offer and promote the availability of suicide bereavement support programs that are
available.
❖Promote the Mobile Grief Response Team.
❖Increase the number of mental health providers and counselors that are skilled and trained in
offering suicide bereavement services and create a directory of these providers to facilitate access.
❖Develop a coordinated community postvention plan and partner with specific settings such as
schools and workplaces to develop setting-specific postvention response plans.
Postvention Support in Contra Costa County
The Contra Costa Crisis Center provides group grief support and counseling to adults, teens, and
children mourning the death of a loved one. Various grief support groups offered throughout the year
include:
❖Survivors After Suicide Loss Group
❖General Bereavement Support Group
The Contra Costa Crisis Center also provides mobile grief response to schools or community agencies
after a suicide, sudden, or traumatic death of a student or employee.
❖Parents Who Have Lost a Child Group
❖Partner/Spouse Loss Group
25F25
Recognizing the signs someone is in crisis:
Pain isn’t always obvious, but most suicidal people show some signs that they are thinking
about suicide. The signs may appear in conversations, through their actions, or in social
media posts. If you observe one or more of these warning signs,especially if the behavior is
new,has increased,or seems related to a painful event,loss,or change, step in or speak up.
For additional information visit:
WWW.SUICIDEISPREVENTABLE.ORG
KNOW THE SIGNS
Few phrases are as difficult to say to a loved one.But when it comes to suicide
prevention,none are more important.
Asking directly and using the word “suicide”establishes that you and the person at risk are
talking about the same thing and lets the person know that you are willing to talk.
"Are you thinking about suicide?"
FIND THE WORDS
Asking about suicidal thoughts does not put the idea in someone’s
head and usually they are relieved.
❑Give yourself plenty of time
❑Mention the warning signs you have seen
❑Ask directly about suicide
❑Listen and let the person speak freely
❑Let them know you care and want to help
❑Have resources handy
❑Talking about wanting to die or suicide
❑Looking for a way to kill themselves
❑Feeling hopeless, desperate, trapped
❑Giving away possessions
❑Putting affairs in order
❑Reckless behavior
❑Uncontrolled anger
❑Increased drug or alcohol use
❑Withdrawal
❑Anxiety or agitation
❑Changes in sleep
❑Sudden mood changes
❑No sense of purpose
26F26
Community and National Resources for All
*Click The Icon To Be Directed To The Website Or Scan The QR Code*
REACH OUT
Behavioral Health Access Line:
Dial 1-888-678-7277
A3 Anyone Anywhere Anytime Community Crisis
Response: Dial 1-833-443-2672
Contra Costa Crisis Center:
Dial 988 or Text HOPE to 20121
(Available 24/7)
988 Suicide & Crisis Lifeline (formerly, the
National Suicide Prevention Lifeline):
Dial 988, 1-800-273-8255, or Text TALK to 741741
(Available 24/7)
La Red Nacional de Prevención del Suicidio:
Marque 1-888-628-9454
(Disponible 24/7)
211 Information and Referral Database:
Dial 211
27F27
NAMI (National Alliance on Mental Health) Contra Costa
Ending the Silence:Transitional Age Youth Program
NAMI on campus
Resources for Youth and Transitional Age Youth (TAY, Aged 16-25):
*Click the icon to be directed to the website*
REACH OUT
Seneca Mobile Crisis Response Team:
Serving 5yo-21yo:1-833-443-2672
The Trevor Project:
For LGBTQQ+ youth & young adults: 1-866-488-7386
(1-866-4-U-TREVOR)
Trans Lifeline:
7am-2am:1-877-565-8860
Teen Line
800-852-8336 (6pm –10pm PST)
TEXT TEEN to 839863
28F28
REACH OUT
Resources for Safety :
*Click the icon to be directed to the website*
STAND! for Families Free of Violence:
Dial 1 -888-215-5555
National Domestic Violence Hotline:
Dial: 1 -800-799-7233
National Sexual Assault Hotline (RAINN):
Dial 1 -800-656-4673
Community Violence Solutions
Dial: 800 -670-7273 or Text "CVS" to 20121
Contra Costa Family Justice Center:
Richmond: 510 -974-7200, Concord: 925-
521-6366, Antioch: 925 -281-0970
29F29
ADDITIONAL ONLINE RESOURCES
*Click the icon to be directed to the website*
30F30
References
1.World Health Organization, 2022. Mental Health and COVID-19: Early evidence of the
pandemic’s impact. Scientific brief. Accessed on 6/14/2022 from
https://www.who.int/publications/i/item/WHO-2019-nCoV-Sci_Brief-Mental_health-2022.1
2. United States of Veterans Affairs, Center for Post Traumatic Stress Disorder, 2021. PTSD
Research Quarterly, 32(1), 1-9. ISSN: 1050 -1835
3. American Psychological Association (2020). Stress in America ™2020: A National Mental Health
Crisis. Accessed on 6/15/2022 from https://www.apa.org/news/press/releases/stress/2020/sia -mental-
health-crisis.pdf
4. Panchal, N., Kamal, R., Cox, C., and Garfield, R. (2021) Kaiser Family Foundation (KFF). The
Implications of COVID-19 for Mental Health and Substance Use. Accessed on 6/15/21 from
https://www.kff.org/coronavirus-covid-19/issue-brief/the-implications-of-covid-19-for-mental-health-
and-substance-use/
5. Mental Health America, 2022. 2021 The State of Mental Health in America. Accessed on
6/14/2022 from
https://mhanational.org/sites/default/files/2021%20State%20of%20Mental%20Health%20in%20Ame
rica_0.pdf
6. Lee, S., & Waters, S. F. (2021). Asians and Asian Americans’ experiences of racial discrimination
during the COVID-19 pandemic: Impacts on health outcomes and the buffering role of social support.
Stigma and Health, 6(1), 70–78. https://doi.org/10.1037/sah0000275
7. California Department of Public Health, 2021. California Suicide and Self -Harm Trends in 2020.
Accessed on 6/16/2022 from
https://www.cdph.ca.gov/Programs/CCDPHP/DCDIC/SACB/CDPH%20Document%20Library/Suici
de%20Prevention%20Program/SuicideAndSelfHarmIn2020-DataBrief-ADA.pdf
8. A Social-Ecological Framework of Theory, Assessment, and Prevention of Suicide:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5640776/
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2021-2022
INNOVATION ANNUAL REPORT
MENTAL HEALTH SERVICES ACT
CCHEALTH.ORG/MENTALHEALTH.MHSA/
1
Table of Contents
Innovation Introduction ................................................................................................................................................................................. 3
Program Profiles ........................................................................................................................................................................................ A-1
Innovation Project Annual Reports .............................................................................................................................................................B-1
Supporting Documentation…………………………………………………………………………………………………………………………………………………………………..C-1
2
INNOVATION INTORDUCTION
Innovation is the component of the Three-Year Program and Expenditure Plan that funds new or different patterns of service
that contribute to informing the behavioral health system of care as to best or promising practices that can be subsequently
added or incorporated into the system. Innovative projects for CCBHS are developed by an ongoing Community Program
Planning Process that is sponsored by the MHSA Advisory Council and its Innovation Committee.
New Innovation Regulations went into effect in October 2015. As before, Innovative projects accomplish one or more of the
following objectives: a) increase access to underserved groups, b) increase the quality of services, to include better
outcomes, c) promote interagency collaboration, or d) increase access to services. While Innovation projects have always
been time-limited, the Innovation Regulations have placed a five-year time limit on all projects.
APPROVED & UPCOMING PROGRAMS
The following programs have been approved, implemented, and funds have been allocated for Fiscal Year 2021-22:
1)Room to Overcome Achieve and Recover (ROAR). Formerly known as Center for Recovery and Empowerment
(CORE), the ROAR Project is an intensive outpatient treatment program for adolescents recovering from mental
health and substance use issues. Services are provided by a multi-disciplinary team, and include individual, group,
and family therapy, independent study and credit recovery, vocational support, youth enrichment activities, as well
as linkage to community services. The ROAR project began implementation in FY 2018-19.
2)Cognitive Behavioral Social Skills Training (CBSST). Many consumers spend years residing at County augmented
Board and Care (B&C) facilities with little or no mental health treatment provided, and little or no functional
improvement taking place. Often this lack of progress results in multiple admissions to the County’s Psychiatric
Emergency Services and other, more costly, interventions. Cognitive Behavioral Social Skills Training (CBSST) is an
emerging practice with demonstrated positive results for persons with severe and persistent mental illness. The
CBSST Project applies this therapeutic practice to the population of individuals that have been placed in augmented
Board & Care facilities. The CBSST Project includes a clinical team, consisting of a licensed clinician and peer support
worker, to lead Cognitive Behavioral Social Skills Training groups at Board & Care facilities. Adults with serious
mental illness learn and practice skills that enable them to achieve and consolidate recovery-based skills. The
Cognitive Behavioral Social Skills Training in Board & Cares project began implementation in FY 2018- 19.
3)Psychiatric Advance Directives (PADs) - Upcoming
In the Spring of 2022, Contra Costa County began the process of joining the existing Multi-County Psychiatric Advanced Directives
(PADs) project, with an official start date was July 1, 2022. A PAD is a legal document that can help someone living with a mental
illness to gain autonomy in decision-making toward their mental health care supports and services in the event of a behavioral
health crisis. The multi-county project is intended to accomplish the following deliverables through a community collaboration
process: Create a standardized PADs template and “tool kit,” evaluate the process and success in engaging clients and
stakeholders (such as first responders and hospitals), and incorporate the use of cloud-based technology. The collaborative
includes the following counties: Contra Costa, Fresno, Mariposa, Monterey, Orange, Shasta and Tri-Cities.
3
PROGRAM ALLOCATIONS
Project County/Contract Regions Served Target Annual
Number Served
MHSA Funds Allocated
FY 21-22
Room to Overcome Achieve
and Recover (ROAR)
County Operated West 80 $1,180,936
Cognitive Behavioral Social
Skills
Training
County Operated Countywide 240 $400,403
*Overcoming Transportation
Barriers
County Operated Countywide Phased out in Fall
2021
$106,856
*Partners in Aging County Operated Countywide Phased out in Fall
2021
$133,072
Administrative Support County Countywide Innovation Support 364,363
Total 320 $2,185,630
*Projects phased out at the beginning of FY21-22. Final reports were submitted last year.
The above concepts have been recommended by the Innovation Committee for development and submittal to the Mental
Health Services Oversight and Accountability (MHSOAC) for approval. Detailed project descriptions were submitted to the
MHSOAC for approval in a separate document. These concepts have been discussed by stakeholders in this year’s Community
Program Planning Process and are consistent with stakeholder identified priorities.
The Mental Health Services Act (MHSA) states that five percent of MHSA funds will be used for Innovation Projects.
4
PROGRAM PROFILES
PROGRAM: ROOM TO OVERCOME ACHIEVE AND RECOVER (ROAR)
The ROAR Program (formerly known as Center for Recovery and Empowerment or CORE) is an intensive outpatient
treatment program located in West Contra Costa County for adolescents with co-occurring mental health and
substance use disorders (SUD). ROAR provides a multitude of full-day services to youth that include individual
therapy, family therapy, group therapy, social skills training, high school education support, adventure therapy,
youth development, vocational support, transportation, and healthy meal and nutrition education. Services are
provided by a multi-disciplinary team including: Clinical supervisor, licensed therapist, substance use counselor,
community support worker/peer, teacher and vocational specialist.
a.Target Population: Adolescents between the ages of 14-17 with co-occurring substance use and
mental health challenges.
b.Total MHSA Funding Limit for FY 2021/22: $1,180,936
c.MHSA-funded Staff: 5.0 Full-time 1.0 Part-time equivalents
d.Target Number served: For FY 21/22: 40 individuals
e.Targeted Outcomes:
•Reduce symptoms of mental illness and decrease substance use
•Increase academic success
•Reduce the need for (or return to) in-patient treatment
•Improve quality of family relationships
A-1
PROGRAM PROFILES
PROGRAM: COGNITIVE BEHAVIORAL SOCIAL SKILLS TRAINING IN BOARD & CARES (CBSST)
The CBSST project will involve having a team designed of one Mental Health Clinical Specialist (MHCS) and one
Community Support Worker (CSW) whose primary responsibility will be to lead CBSST groups at Board and
Care’s (B&C’s) that house Contra Costa County behavioral health consumers. CBSST is a combination of
Cognitive Behavioral Therapy (CBT) Social Skills Training (SST) and Problem-Solving Therapy (PST). This differs
from traditional CBT because it not only includes the general concepts of CBT, which focus on the
relationships between thoughts, but works with improving communication skills through SST and basic
problem-solving skills through (PST). The project brings a new intervention to the existing behavioral health
system and currently has only been implemented in private hospitals or universities.
a.Target Population: Adults aged 18 years and older who are currently living in a Board and Care
Home, diagnosed with a serious mental illness, and receiving services at a County-operated
Behavioral Health Clinic.
b.Total MHSA Funding Limit for FY 2021/22: $400,403
c.MHSA-funded Staff: 2.0 Full-time equivalents
d.Total Number served: For FY 21/22: 34
e.Targeted Outcomes:
•Patient Health Questionnaire (PHQ-9) and Generalized Anxiety Disorder (GAD-7) will be
given to all group participants.
•Additional measuring tools would include the Recovery Assessment Scale (RAS) and the
Independent Living Skills Survey (ILSS).
•Client Satisfaction Survey
•5150’s will be tracked for pre/post data and length of hospital stay.
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1340 Arnold Dr., Ste. 200 | Martinez, CA 94553 | Phone: 925-957-5150 | Fax: 925-957-5156
cchealth.org
B-1
INNOVATION PROJECT ANNUAL REPORTING FORM
FY: 21 -22
PROJECT NAME: Room to Overcome Achieve and Recover (ROAR)
Services Provided:
The Room to Overcome, Achieve and Recover (ROAR) Project is an intensive outpatient day
treatment program located in West Contra Costa County for adolescents with co-occurring
substance use (SUD) and mental health disorders. ROAR provides a multitude of full-day services
to youth that include individual therapy, family therapy, group therapy, independent living skills,
high school education support, adventure therapy, connection to community recovery services,
transportation, and healthy meal and nutrition education.
Referrals to the ROAR program are made by psychiatrists, social workers, school counselors and
nurses, proba�on, Kaiser, John Muir Behavioral Health Center, community-based organiza�ons,
or caregivers/self. Referrals are ini�ally screened over the phone by the Program Supervisor or
other dedicated staff and then the client and/or family member are asked to come to the center
for an assessment. To be accepted into the project, clients need to meet an appropriate mental
health diagnosis, SUD level of need and willingness/ability of client and family (if appropriate) to
par�cipate in program. Once admited, program enrollment and on-site treatment begin.
Day program schedule is as follows:
1. Transportation provided by van pick-up
2. Check-in with teacher for Golden Gate School Program
3. School
4. Lunch and social skills integration
5. Individual therapy – clients are pulled from milieu twice a week, or as needed
throughout the day.
6. Group therapy: Cognitive Behavioral Intervention for Substance Use (CBI-SU),
Rehabilitation Groups such as Cooking, Expressive Art Therapy, Games and Outdoor
Activities, Substance Use Psychoeducation, and gender specific Support Groups.
7. Adventure Therapy – ecotherapy, mindfulness, and recreational activities for youth
individually, in a group using the nearby natural environment, and Adventure Outings
B-2
such as hikes, kayaking and geocaching.
8. Family therapy – Family therapy is conducted 1x/week per client and as needed in the
late afternoon or evening. Focus of family therapy is often around family conflict
resolution, psychoeducation of mental health and substance use disorders, and
integrating interventions in the home environment.
9. Vocational Support - Youth meet with a vocational specialist for assessment of
occupational strengths, needs, and interests. Youth are encouraged to seek some type
of employment or volunteering as academic performance allows. Youth are connected
to local agencies which specialize in hiring young people such as Youthworks and East
Bay Regional Parks.
10. Integrative Education - Youth are offered the opportunity to participate in independent
study in partnership with Golden Gate Community Schools, who provides a full-time
Accredited Teacher. The program specializes in one-to-one and small classroom
instruction with tailored subject matter towards credit recapture. Youth have access to
Chromebooks, an online platform to access coursework and upload assignments, one-
to-one tutoring, with the option of weekly meetings with the ROAR Teacher via Zoom.
Service Impact from COVID 19:
During FY 20-21, the ROAR program provided a hybrid curriculum for the majority of the year.
In-person services included adventure therapy (bike rides and other outdoor activities), while
education support through Golden Gate Schools, YPAA (12-Step) meetings, and individual
therapy were offered via Zoom. By the spring of 2021, the remaining three staff members left
their positions, which made the program impossible to continue in its current state. A decision
was made to temporarily close the program due to staffing shortages and loss of enrollment and
conduct an extensive re-design. The six existing clients were transferred to the West County
Children’s Clinic where they were offered the opportunity to continue clinical and case
management services. The ROAR program began its re-design phase immediately and a
workgroup was developed to guide this process throughout the 21-22 fiscal year.
Lessons Learned:
In 21-22, Behavioral Health Services leadership seized the opportunity to re-design the program
in order to beter meet the needs of the community. This began with the implementa�on of a
ROAR Workgroup made up of key staff from both Mental Health and Alcohol and Other Drugs
(AOD). Ini�al tasks included interviewing former clients, parents/caregivers, and staff to
determine what worked well and what should change. Valuable feedback was received,
including the following sugges�ons: adop�ng a harm reduc�on framework to be less puni�ve
and more welcoming, revising some of the recovery curriculum to be more orientated toward a
cogni�ve behavioral framework, providing substance use disorder (SUD) training to staff, hiring
an SUD counselor as part of the mul�-disciplinary team, and incorpora�ng more youth
development opportuni�es. Other goals for ROAR include providing more direct clinical and
B-3
administra�ve support and oversight, as the program is in a stand-alone loca�on. Workflows
and policies were reviewed to allow for greater enrollment and program comple�on and
success.
In the spring of 2022, we started hiring new staff, beginning with the Program Supervisor. She
worked very hard during her first six months to study the ini�al objec�ve and structure of the
program, fully staff her team, re-brand and publicize the program in prepara�on for the re-
opening of the program in August 2022.
Project Changes:
The ROAR program was very difficult to transi�on to a virtual pla�orm. Staff atempted to
provide telehealth services for individual therapy, and academic support to the extent clients
were able to engage. They did deliver grocery bags to clients’ homes, which was helpful for
families who were struggling to make ends meet during the pandemic, par�cularly before a
vaccine was available. As many families were experiencing economic hardship, some teens were
forced to work to help support the family. Focusing on individual school and treatment became
a luxury many could not afford. Vital elements of the program were shut down during the
pandemic including sober social events and the physical space to connect with peers in a
recovery-oriented environment.
In the spring of 2021, the supervisor and remaining three staff members all le� their posi�ons.
A decision was made to put the program on hiatus due to extremely low enrollment and
logis�cal problems opera�ng the program during COVID. Stakeholders were informed. A
workgroup was developed to focus on the ROAR Re-Design. The group is led by administrators
from Children’s Behavioral Health and Alcohol and Other Drugs (AOD). During the workgroup’s
ini�al phase, they took the opportunity to speak to former staff, clients and family/caregivers
through interviews and focus groups. It was determined that mul�ple improvements could be
made to make the program more responsive to community needs and accessible. These
included embracing a harm reduc�on framework (vs. abs�nence only) to prevent youth from
being dismissed from the program for a relapse or in the event a family member used drugs or
alcohol (which is out of their control) and increasing staff training and youth development
opportuni�es.
Responsivity
Care was taken during the ini�al review of the prior program to determine strengths and
challenges of original program design with a focus on responding to the needs of the
community. Strength of the program included, several services being offered in one place in a
tranquil se�ng, improved integra�on of substance use and mental health treatment, improved
access to a higher level of care then the tradi�onal outpa�ent BHS clinic, and offering of a mul�-
modal treatment approach not typically extended to youth insured via Medi-CaL, Contra Costa
B-4
Health Plan (CCHP), or via limited or no insurance at all. This was accomplished via a high staff
to client ra�o, a structured day treatment model and successful integra�on of several
community partners including La Familia, East Bay Youth Alcoholics Anonymous, White Pony
Express, CCHP Psychiatric Nursing, and West Contra Costa County School District.
Several areas of the program however, presented challenges including a strict referral,
assessment, and enrollment model that included panel interviewing, ac�ve and sober
par�cipa�on of the whole family system, a strong desire on the part of the youth to commit to
treatment, and a relapse and atendance policy which impeded par�cipa�on in treatment long-
term. Areas of change in regard to responding to community needs, therefore included
lightening the par�cipa�on burden on both the youth and family in order to atend. Changes to
programming included adop�on of a ‘buffet’ model service, where youth may agree to atend
one, few, several, or all aspects of program (i.e., educa�on, substance abuse treatment and
mental health). This new structure allowed for referrals to be considered for youth that may
not be co-occurring, but evidence severe func�onal impairments as the result of either a
substance use or mental health disorder. The ‘buffet’ model also allowed for a youth who may
be co-occurring but not willing to engage in treatment in one area, access to integrated
behavioral health services. A youth no longer needs to present in the prepara�on or ac�on
stage of change nor acknowledge a severe mental illness in order to be admited to treatment.
Youth only atending the school por�on of the program s�ll meet the criteria either for a severe
substance use or mental health disorder but may decline therapy or substance use counseling at
the present. They may also have outside providers which they wish to con�nue with while
atending the school. All youth would engage in some level of behavioral health services in the
form of linkage, collateral, and short-term case management. The dis�nc�on in program
par�cipants was indicated on record as Part-Time (atending school and a low level of case
management), and Full-Time (atending school and either one or more specialty aspects of the
program such as individual therapy or group). Youth also now had the op�on of remaining at
their current school for instruc�on while atending a group or individual treatment services.
The most no�ceable benefit of these strategic changes to the referral, assessment, and
enrollment model is evidenced by a predicted increase in capacity and improvement in
accessibility and �mely access to specialty behavioral health care. The objec�ves of increased
service capacity, while not original to the programs design, became more and more a desired
outcome of care following COVID. Post-COVID the state of California has seen a growth in the
demand for behavioral health services within the landscape of an unprecedented shortage of
behavioral health providers across the state as many health prac��oners le� county programs
to provide telehealth services from home.
B-5
Harm Reduc�on Model
Harm Reduc�on was adopted as a treatment model in response to provider feedback and in line
with an inten�on to be more inclusive to youth in various stages of change. This model adapts a
cogni�ve behavioral approach with a focus on reducing the most harmful behavior without a
commitment to abstain. Harm Reduc�on allows for an individualized treatment approach which
normalizes relapse as part of recovery and places equal emphasis on reduc�on of use and
relapse preven�on. A Harm Reduc�on framework has the advantage that it can be leveraged by
mul�ple disciplines including those that are non-clinical such as peer providers and recovery
coaches.
Staff Training of Evidence Based Prac�ce (EBP)
The previously used Modal Recogni�on Therapy (MRT) was seen by providers and par�cipants
as rela�vely limi�ng in that it seemed to equate substance use and mental health condi�ons
with a life of crime. The workbook being used at the �me featured a prison cell with the �tle,
“How to Escape your Prison.” (A Moral Recogni�on Therapy Workbook” by Gregory L Litle, PhD
and Kenneth Robinson, PhD). Per the �tle page, this manual was last updated in 1997. During
the late 1990s, the predominant treatment approach to trea�ng youth with substance use
disorders was a “Just Say No,” approach made popular by the D.A.R.E (Drug Abuse Resistance
Educa�on) Program. Since that �me, youth treatment has been more o�en focused on
strength-based approaches, an understanding of systemic factors, and the development and
applica�on of many evidenced based prac�ces.
For the county’s relaunch of ROAR, a modality developed by the University of Cincinna� was
adopted. Cogni�ve Behavioral Interven�on for Substance Abuse combines CBT, Mo�va�onal
Interviewing, and DBT interven�ons so youth can engage in problem solving for se�ngs and
situa�ons that are meaningful to them. This model can be offered as a group or in an individual
se�ng as most if not all of its sessions can be offered in a stand-alone context. Fidelity to the
model is none the less encouraged to achieve the best outcome, and the manual for this
treatment is highly scripted and structured. In June of 2022, this training was provided to newly
hired staff including Program Supervisor, Substance Use Counselor, Community Support Worker,
and 5 addi�onal staff from behavioral health. This training was conducted in person in the
course of one week by an instructor from the University of Cincinna�.
Outcomes and Program Evalua�on:
Assessment Tool. This project used the Teen Addiction Severity Index (T-ASI) to measure many
of its outcome goals upon enrollment and at discharge. The T-ASI can be defined as a semi-
structured interview tool that was developed to fill the need for a reliable, valid, and
standardized instrument for a periodic evaluation of adolescent substance abuse. The T-ASI
uses a multidimensional approach to assessment and is an age-appropriate modification of the
Addiction Severity Index. It yields 70 ratings in seven domains: chemical (substance) use, school
B-6
status, employment/support status, family relations, peer/social relationships, legal status, and
psychiatric status.1
Demographics. During FY 21-22, ROAR served a total of 6 youth (5 male, 1 female). No new
enrollments were made during the FY because of the severe impact of COVID on the program
viability. The program typically serves low income and/or low resourced BIPOC youth from west
county. On May 1st, 2022 the program began receiving referrals again looking forward to an
August 1st 2022 re-opening date. During this �me period, the program received 17 referrals
from a variety of sources, resul�ng in 10 open cases.
Demographics of Referrals Received 5/1/2022 - 6/30/2022 ROAR
Gender
Male 6
Female 11
Total : 17
No one in this sample identified as Non-Binary or Transgendered.*
Race/Ethnicity
Total Percentage
Hispanic 9 52.94%
Black/African
American
6 35.29%
White/Caucasian 1 5.9%
Unknown 1 5.9%
Total: 17 100%
Ages
Yrs Total
13 0
14 1
15 2
16 5
17 5
18 4
19 0
Total : 17
B-7
Diagnosis at Intake
Total Percentage
Substance Use Disorder 1 5.9%
Mental Health Disorder 9 52.94%
Both 6 35.29%
Neither* 1 5.9%
Total: 17 100%
Referrals meeting neither the criteria for a substance use or mental health disorder were
linked to appropriate resources but did not enter the program.*
Outcome of Referral
Total Percentage
Opened to Program 10 58.82%
Not Opened 7 41.18%
Total: 17 100%
Reasons for unopened referrals include 1) No Client Response, 2) Referral Withdrawn from
Provider, 3) Does Not Met Criteria/Medical Necessity, and/or 3) Client or Parent/Caregiver
Declines Services
Linkage and Follow Up:
ROAR provides an extensive intake process upon enrollment. If the program cannot meet the
needs of the client, they may be referred out to various other services. Besides residen�al SUD,
ROAR refers youth and parents/providers on behalf of youth to the following:
• WCCAS (West County Child & Adolescent Services) Behavioral Health
• WCCAS outpa�ent SUD
• Psychiatric Emergency Services
• Seneca Mobile Response Team and Seneca START
• Kaiser CDRC
• John Muir Behavioral Health
• EBYPAA
• Young People Narco�cs Anonymous
• REACH
• Hanna Boys Center (residen�al but not primarily SUD)
• Rebekah House (residen�al but not primarily SUD)
B-8
• RYSE Center
• MISSEY (for CSEC youth)
• Golden Gate Schools/County Office of Educa�on - Alterna�ve Educa�on
• Contra Costa County Child & Family Services (CFS)
• First Hope
• James Morehouse Project
• Behavioral Health Access Line
• West County Health Center
• Richmond Works Program
• West County High Schools Health Centers
• Monument Crisis Center
• Familias Unidas
• La Familia
• La�na Center
• Access Mental Health and Substance Abuse Line
• East Bay Regional Parks
• Contra Costa Health Services - Public Health
• Wellness in Schools Program (WISP)
If a client is enrolled in the program and needs addi�onal services, they may be referred to
ac�vi�es such as sports, art, dance, summer jobs and other similar programs. There is no lapse
in referral �me therefore this is not a measured outcome.
Val uable Perspec�ve:
As part of data gathering on direc�ons to move forward, a sample of 54 referring providers
where administered a survey to gather general opinions. The majority (57%) of the sample
where providers that either referred a par�cipant to the original program and/or had
knowledge of the program prior to closure during COVID. Of note, the majority of providers
indicated a need for a more streamlined and referral process with bilateral communica�on,
expansion the program criteria in order to admit more qualifying clients, and a preference for
certain evidenced based therapies. Respondents indicated that the Adventure Therapy and
Family Engagement were valuable aspects of the original program design, and suggested a
preference for including Mul�-Family Group Treatment and Expressive Arts Therapy into the re-
launch model. Secondary interest was in development of mindfulness based and mo�va�onal
enhancing/relapse preven�on-based programming. 37.5% of respondents indicated the
greatest barrier to recovery for their clients was a general lack of desire to be sober, sugges�ng
the value of a harm reduc�on versus an abs�nence approach.
The results have been summarized in these data sets.
B-9
B-10
B-11
B-12
B-13
Providing Providing Flexible Community
Resources Resources Appt Engagement
to met the to met the Times Events
needs of needs of
the youth caregiver
B-14
B-15
B-16
B-17
MHSA INNOVATION PROJECT ANNUAL REPORTING FORM
FY: 21 -22
PROJECT NAME: Cogni�ve Behavioral Social Skills Training (CBSST) in Board & Care Homes
Overview:
Cogni�ve Behavioral Social Skills Training (CBSST) is an evidenced-based prac�ce that combines
Cogni�ve Behavioral Therapy (CBT), Social Skills Training (SST) and Problem-Solving Therapy
(PST) into one treatment protocol. It has been effec�vely used around the world as a
therapeu�c, non-medica�on-based interven�on for clients with serious persistent mental illness
(SPMI) diagnoses. Contra Costa Behavioral Health Services (CCBHS) Innova�on project uses
CBSST to assist clients residing in Board & Care (B&C) homes. The intent is to offer a more
service-enriched housing model by op�mizing B&Cs with the goal of them becoming healing
centers where residents are able to learn and proac�ve skills in the environment in which they
live. B&Cs have historically served to house our most func�onally impaired clients but offered
litle in the way of recovery services. The CBSST in Board & Cares Project seeks to bring
evidenced-based prac�cal interven�ons to the se�ngs where problems are most likely to occur
and assist B&C residents in achieving prac�cal goals to enhance wellness, self-sufficiency and
improve overall quality of life.
The project involves a team consis�ng of one Mental Health Clinical Specialist (licensed
therapist) and one Community Support Worker (peer with lived experience) whose primary
responsibility is to lead CBSST groups at B&Cs that house CCBHS clients. Long term goals
include expanding to include addi�onal Clinician / Peer teams that can serve a greater
geographical area. Unfortunately, goals have been severely impacted by the COVID-19
pandemic, as the project is intended to be conducted in-person and B&C operators were very
concerned about allowing non-residents into their homes during the pandemic. Staffing
shortages were another factor, as the clinician le� her posi�on early in the year. As a result,
services were not able to be delivered to scale during this �me.
FY 21-22 was a �me period of effec�ve hiatus, due to low staffing and inability to conduct in
person services. For most of the year, there was only one direct-service staff member. In early
2023, the program was finally able to begin re-building by hiring two new clinical posi�ons,
resuming in person groups, and expanding the number of B&C homes served. This will be fully
addressed in the 22-23 Final Report. The project began implementa�on in 2018 was approved
for five years.
B-18
Services Provided:
The CBSST project is designed to enhance the quality of life for those residing in B&Cs by
incorpora�ng meaningful ac�vity and skills into their daily rou�nes and increasing overall
func�onal improvement. This involves both group and individual work provided by a licensed
clinician and peer support worker team. During FY 21-22, the project provided the following
services:
• Served 5 Board & Care homes in East and Central County
• Provided CBSST individual and group rehabilita�on services to 34 individuals during FY
21-22
• Support to Board & Care operators (psychoeduca�on, partnering on goals u�lizing CBSST
framework and skills, consulta�on re: concerns/consumer needs)
• Support West County Adult Mental Health Clinic clients
Lessons Learned:
• The CBSST in Board & Care Homes model works best in person. Despite atempts to
conduct virtual sessions during the pandemic (and offer technology to make this more
accessible), clients did not respond as favorably to this modality.
• Virtual sessions can be useful for individual work, but not for group sessions within this
context.
• When fully staffed, the CBSST team will be able to administer surveys and
ques�onnaires, as needed, at appropriate pre and post �me intervals to gauge
effec�veness of the interven�ons.
• Rela�onship and trust building with B&C operators and administrators is key and takes
�me to establish.
• CBSST skills, when adopted, help improve self-sufficiency and quality of life for
vulnerable community members!
Project Changes:
The project con�nued to be severely impacted by the COVID-19 pandemic during FY 21-22. The
CBSST clinician le� her posi�on in 2021, and it remained vacant for the rest of the FY due to the
healthcare workforce shortage and difficulty hiring during this �me. New staff members were
hired in early 2023, and this will be reflected in the FY22-23 Annual Report. The CBSST team is
now housed under the newly developed CCBHS Housing Services Team, which provides a
variety of services and supports to clients living in various types of Behavioral Health / MHSA
funded housing.
B-19
Outcomes and Program Evalua�on:
The goals of the project are to learn the following:
1. Will CBSST have a positive effect on the client’s mental stability and growth? (e.g.,
decrease need for intensive clinic services, reduce 5150 holds, increase likelihood of
compliance with mental health treatment, increase likelihood of reaching out voluntarily
to mental health supports when needed)
2. Will CBSST lead to a higher overall functionality and quality of life? (e.g. , increase
engagement with community resources and social supports, increase independent living
skills, increase self-reported life satisfaction)
3. Will CBSST help clients develop skills to maintain a stable living environment?
Client Sa�sfac�on Survey
In 20-21, we introduced a Client Sa�sfac�on Survey, an addi�onal tool to help gauge
improvements in overall func�onality and quality of life. The survey elicits direct feedback from
the clients’ perspective as to whether the project is having a posi�ve impact. Ques�ons relate to
quality of life, independence, and ability to maintain a stable living environment. Surveys are
intended to be administered annually. Due to very low staffing for the program during FY 21-22 and
the departure of the clinician, only one survey response was collected. The team is fully staffed
currently, so we expect to gather much more feedback to be reported in the FY 22-23 report.
Survey Ques�ons
N=1
Average Response
Q1: CBSST has given me tools that
improve my overall quality of life
5/5
Q2: CBSST has taught me skills that help
me live more independently
5/5
Q3: CBSST has helped me maintain a
stable living environment
5/5
Client Comments
“I thought that group sessions have helped me stay stable and I’ve learned many
valuable lessons. Thank you!”
As part of the CBSST model, addi�onal ques�onnaires may be u�lized throughout the course of
enrollment in order to measure depression, anxiety and community adjustment. These include:
• Pa�ent Health Ques�onnaire – 9 (PHQ-9)
B-20
• Recovery Assessment Scale (RAS)
• Independent Living Skills (ILS) Survey
Valuable Perspec�ve: CBSST CASE VIGNETTE
“Lucy”
Lucy is a 58-year-old female, currently living in a 6-bed B&C in East County. She moved here
during the pandemic and was completely unfamiliar with the area. Although she shared her
unpleasant feelings, she u�lized the skills she has prac�ced in CBSST and was able to get help
and support she needed throughout the process of adjus�ng to a new home and neighborhood.
She used problem solving and iden�fied ways to inves�gate whether the thoughts were
accurate or inaccurate. She has learned to independently manage her diabetes type II
medica�on. During the rise of the pandemic, she con�nued to follow all protocols using
cogni�ve and social skills. She made posi�ve requests and advocated for herself to get the
things she needed.
Lucy has been a huge part of CBSST. She contributes by role modeling for her peers, giving
suppor�ve advice and sharing experience that has worked for her. She now has taken such
good care of herself with med management and food balance that her primary care doctor has
significantly reduced her meds. Basically, she monitors her A1C-levels and manages on her own
through healthy diet and exercise. Her doctor, family, and all in her life are extremely proud of
her. Most of all, she is proud of herself, as she should be. It has been wonderful being part of
her journey. I see her as an upcoming ambassador representa�ve of CBSST.
-Writen by an CBSST Team Member
“Erwin”
Erwin a 67-year-old male living in a 6-bed B&C in East County. Erwin has been participating in our CBSST
groups consistently when he is in the home. I like to think of him as another Ambassador of the
curriculum. He has been utilizing the skills to help him face the challenges of being admitted to the
hospital over the past two years for medical emergencies with his health. Two times he was facing some
“fearful” respiratory issues and he felt that using “catch it, check it, change it” really helped him identify
with his health and problem solve around it.
Erwin has found ways in everyday life that help him problem-solve socially and cognitively. He sets goals
and attains them. He is always willing to offer help and support to his housemates and even to the
group leaders. He is a prime example of how well these CBSST skills work in real life.
-Writen by an CBSST Team Member
ROARAchieve & RecoverRoom to OvercomeEnglishC-1
Program Supervisor
Substance Abuse Counselor
Individual and Family Therapist
Graduate Interns in Counseling & Psychology
Mental Health Specialist
Office of Education Credentialed Teacher
Vocational Specialists
Adventure Therapist
TREATMENT TEAM
MediCAL insured or no insurance
Youth ages 13 - 18 years
Struggling with a substance abuse & mental health disorder
ADMISSION CRITERIA
Monday 9:00 - 5:00 PM
Tuesday 9:00 - 5:00 PM
Wednesday 4:00 - 5:00 PM
Thursday 9:00 - 5:00 PM
Friday 9:00 - 5:00 PM
WHAT WE DO:
EDUCATION, MENTAL HEALTH TREATMENT,
SUBSTANCE ABUSE COUNSELING
Contact us for admission,
assessment, and screening:
(925) 334-2289
or
Ask your Psychiatrist,
Counselor, or Primary Care Doctor
for a direct referral
HOW TO ENROLLHOURS
Room to Overcome, Achieve, and
Recover (ROAR) is an evidenced-based day
program for youth (age 13-18) with co-
occurring substance use and mental health
disorders within Contra Costa County's
Behavorial Health Services (BHS).
ROAR provides both a non-traditional
school and a therapeutic environment
where youth can work towards their health,
wellness, and education goals. Youth may
attend one or many parts of the program in
order to succeed. The 3 main components
of the ROAR program are: Education,
Mental Health Treatment, and Substance
Abuse Counseling.
WHO WE ARE
Transit can be provided at no cost by Uber or
Lyft with Contra Costa Health Plan (CCHP) 1-
(855)-222-1218
Peer Recovery Counseling
High School/GED Credits
Expressive Art Therapy
CBI for Substance Use
Adventure Therapy
Individual Therapy
Group Therapy
Psychoeducation
Nutritious Meals
Family Therapy
C-2
ROARlograr y recuperarseEspacio para superarespañolC-3
Supervisor de Programa
Consejero de Abuso de Sustancias
Terapeuta Individual y Familiar
Pasantes graduados en Consejería yPsicología
Especialista en Salud Mental
Oficina de Educación Maestro acreditado
Especialistas vocacionales
Terapeuta de Aventura
EQUIPO DE TRATAMIENTO
MediCAL asegurado o sin Seguro
Jóvenes de 13 a 18 años
Luchando con el abuso de sustancias y trastornos de salud mental
CRITERIOS DE ADMISSION
Lunes 9:00 - 5:00 PM
Martes 9:00 - 5:00 PM
Miércoles 4:00 - 5:00 PM
Jueves 9:00 - 5:00 PM
Viernes 9:00 - 5:00 PM
LO QUE HACEMOS:
EDUCACIÓN, TRATAMIENTO DE SALUD MENTAL,
CONSEJERÍA SOBRE ABUSO DE SUSTANCIAS
Contáctenos para la admisión,
Evaluación y detección:
(925) 334-2289
o
Pregúntele a su psiquiatra,
Consejero o médico de atención primaria
para una referencia directa
CÓMO INSCRIBIRSE HORAS
Room to Overcome, Achieve, and Recover
(ROAR) es un programa diurno basado en
evidencia para jóvenes (de 13 a 18 años) con
uso concurrente de sustancias y trastornos de
salud mental dentro de los Servicios de Salud
(BHS) del Condado de Contra Costa.
El Programa de ROAR proporciona tanto
un Escuela no tradicional y un entorno
terapéutico donde los jóvenes pueden trabajar
por su salud para iograrsus objetivos de
bienestar y educación. Los jóvenes pueden
asistir a una o varias partes del programa para
tener éxito. Los 3 componentes principals del
programa ROAR son: Educación, Tratamiento
de salud mental y Consejeria Para el Abuso de
Sustancias.
QUIÉNES SOMOS
El transporte puede ser proporcionado sin
costo por Uber o Lyft con Contra Costa
Health Plan (CCHP) 1-(855)-222-1218
Consejería de recuperación de Compañeros
Créditos de la Escuela Secundaria
CBT para el uso de sustancias
Terapia Expresiva
Comidas Nutritivas
Terapia de Aventura
Terapia Individual
Terapia de grupo
Psicoeducación
Terapia Familiar
C-4
Strongly
Disagree
Disagree Neutral Agree Strongly Agree
CBSST has given
me tools that
improve my
overall quality
of life.
CBSST has
taught me skills
that help me
live more
independently.
CBSST has
helped me
maintain a
stable living
environment.
C-5
2021-2022
PEI ANNUAL UPDATE
MENTAL HEALTH SERVICES ACT
CCHEALTH.ORG/MENTALHEALTH.MHSA/
2
Table of Contents
Executive Summary ............................................................................................................................................................................... 3
PEI Aggregate Data ................................................................................................................................................................................ 8
PEI Programs by Component................................................................................................................................................................ 13
Appendix A – Program Profiles ........................................................................................................................................................... A-1
Appendix B – Annual Reports ............................................................................................................................................................. B-1
3
EXECUTIVE SUMMARY
Prevention and Early Intervention (PEI) is the component of the Three-Year Plan that refers to services designed to prevent
mental illnesses from becoming severe and disabling. This means providing outreach and engagement to increase recognition
of early signs of mental illness and intervening early in the onset of a mental illness.
First approved in 2009, with an initial State appropriation of $5.5 million, Contra Costa’s Prevention and Early Intervention
budget has grown incrementally to over $11 million in commitments to programs and services. The construction and direction
of how and where to provide funding for this component began with an extensive and comprehensive community program
planning process that was like that conducted in 2005-2006 for the Community Services and Support component. Underserved
and at-risk populations were researched, stakeholders actively participated in identifying and prioritizing mental health needs,
and strategies were developed to meet these needs.
Plan and Service Requirements: The PEI Community Planning Process requires local stakeholders to recognize the following
parameters for this funding stream:
•All ages must be served and at least 51% of the funds must serve children and youth ages 0-25 years.
•Disparities in access to services for underserved ethnic communities must be addressed.
•All regions of the county must have access to services.
•Early intervention should be low-intensity and short duration.
•Early intervention may be higher in intensity and longer in duration for individuals experiencing first onset of psychosis
associated with serious mental illness.
•Individuals at risk of or indicating early signs of mental illness or emotional disturbance and links them to treatment and
other resources.
PEI Strategies: PEI Priorities:
•Prevention
•Early intervention
•Outreach
•Stigma and discrimination reduction
•Access and linkage to treatment
•Improving timely access to treatment
•Suicide prevention
•Childhood trauma
•Early psychosis
•Youth outreach and engagement
•Culture and language
•Older Adults
•Early identification
The figure on the next page represents both the PEI strategies documented in the California Code of Regulations (CCR) and
the priorities enshrined through SB 1004 that all counties must adhere to.
4
Prevention and Early Intervention STRATEGIES and PRIORITIES
5
PEI
Strategies &
Priorities
Crosswalk
Prevention Early
Intervention Outreach
Stigma &
Discrimination
Reduction
Access and
Linkage to
Treatment
Improving
Timely
Access
Suicide
Prevention
Childhood
Trauma
BBK COPE
First Five
We Care
CAPC
Early
Psychosis &
Mood
Disorders
First Hope JMP RCC CCCC
Youth
Outreach
and
Engagement
BBK
Vicente
PWC
Putnam
RYSE
COPE
First Five
Hope
Solutions
We Care
OCE JMP
STAND!
Juvenile
Justice
CHD
RCC
CCCC
Culture &
Language
AFRC
JFCS
NAHC
Latina Center
CHD
CAPC
La Clinica
LFCD
RCC
CCCC
Older Adults
Putnam AFRC
Hope
Solutions
JFCS
NAHC
OCE CHD
La Clinica
Lifelong
LFCD
RCC
CCCC
Early
Identification
BBK Hope
Solutions
Latina Center
COPE
We Care
CAPC
All programs contained in the PEI component help create access and linkage to mental health treatment, with an emphasis on
utilizing non-stigmatizing and non-discriminatory strategies, as well as outreach and engagement to those populations who
have been identified as traditionally underserved.
Outcome Indicators.
PEI regulations (established October 2015) have data reporting requirements that programs started tracking in FY 2016-2017. In
FYs 19-22, over 29,000 consumers of all ages were served per year by PEI programs in Contra Costa County. This report includes
updates from each program and is organized by PEI program category.
6
The information gathered enables CCH to report on the following outcome indicators:
• Outreach to Underserved Populations. Demographic data, such as age group, race/ethnicity, primary language, and
sexual orientation, enable an assessment of the impact of outreach and engagement efforts over time.
• Linkage to Mental Health Care. Number of people connected to care, and average duration of reported untreated
mental illness enable an assessment over time of impact of programs on connecting people to mental health care.
7
EVALUATION COMPONENT
Contra Costa Behavioral Health Services is committed to evaluating the effective use of funds provided by the Mental Health
Services Act. Toward this end, a comprehensive program and fiscal review process has been implemented to: a) improve the
services and supports provided; b) more efficiently support the County’s MHSA Three Year Program and Expenditure Plan; c)
ensure compliance with stature, regulations, and policies. Each of the MHSA funded contract and county operated programs
undergoes a triennial program and fiscal review. This entails interviews and surveys of individuals both delivering and receiving
the services, review of data, case files, program and financial records, and performance history. Key areas of inquiry includ e:
•Delivering services according to the values of
MHSA
•Serving those who need the service
•Providing services for which funding was allocated
•Meeting the needs of the community and/or
population
•Serving the number of individuals that have been
agreed upon
•Achieving outcomes that have been agreed upon
•Assuring quality of care
•Protecting confidential information
•Providing sufficient and appropriate staff for the
program
•Having sufficient resources to deliver the services
•Following generally accepted accounting principles
•Maintaining documentation that supports agreed
upon expenditures
•Charging reasonable administrative costs
•Maintaining required insurance policies
•Communicating effectively with community
partners
Each program receives a written report that addresses the above areas. Promising practices, opportunities for improvement,
and/or areas of concern are noted for sharing or follow-up activity, as appropriate. The emphasis is to establish a culture of
continuous improvement of service delivery, and quality feedback for future planning efforts. Completed reports are made
available to members of the Consolidated Planning Advisory Workgroup (CPAW) and distributed at the monthly stake holder
meeting, or to the public upon request. Links to PEI program and fiscal reviews can be found HERE. During FYs 18-20,
completed PEI Program and Fiscal Review reports were distributed at the following monthly CPAW meetings: September 2018,
February 2019, March 2019, April 2019, August 1, 2019, January 9, 2020, February 6, 2020. Reviews for FY 20-21 and 21-22
were not completed due to the COVID-19 pandemic. Reviews are resuming in FY 22-23 and will be available in future annual
updates.
8
PEI AGGREGATE DATA FY 21 -22
Contra Costa is a geographically and culturally diverse county with approximately 1.1 million residents. One of nine counties in
the Greater San Francisco Bay Area, we are located in the East Bay region.
According to the United States Census Bureau and the 2020 Decennial Census results, it’s estimated that 7.2% of people in
Contra Costa County are living in poverty, down from an estimated 9% in 2018. Children, adolescents & young adults (ages 0-
25)continue to make up approximately 30% of the population and roughly 25% of residents are foreign born. The most
common languages spoken after English include: Spanish, Chinese languages, and Tagalog.
MHSA funded Prevention and Early Intervention (PEI) programs in Contra Costa County served over 29,000 individuals per year
during the previous three-year period, FYs 19-22. For a complete listing of PEI programs, please see Appendix A. PEI Providers
gather quarterly for a Roundtable Meeting facilitated by MHSA staff and are actively involved in MHSA stakeholder groups
including Consolidated Planning and Advisory Workgroup (CPAW) and various sub-committees. In addition, PEI programs
engage in the Community Program Planning Process (CPPP) by participating in three annual community forums located in
various regions of the county.
The below tables outline PEI Aggregate Data collected during the during the previous three-year period, FYs 19-22. Please note
that the below figures are not a full reflection of the demographics served, as data collection continues to be impacted by
changes in collection processes because of the COVID-19 pandemic. A notable amount of data was not captured from
participants for two primary reasons: a significant number of participants declined to respond to demographic information,
40.8%
26.8%
19.3%
9.5%
5.8%
1.1%0.6%
CONTRA COSTA RACIAL / ETHNIC POPULATIONS: 2020
Caucasian / White
Latino / Hispanic
Asian
African American / Black
Multi-Ethnic
American Indian/ Alaskan Native
Native Hawaiian / Pacific Islander
9
and, due to COVID-19, conducting surveys and self-reporting on behalf of clients served by PEI programs decreased.
Additionally, different interpretations of the requested information by the respondents created challenges.
Total Served: FY 19-20: 32,442; FY 20-21: 29,105; FY 21-22: 30,442
TABLE 1. AGE GROUP FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
Child (0-15) 1,395 831 1,211
Transition Age Youth (16-25) 4,514 2,944 2,376
Adult (26-59) 9,096 7,204 10,029
Older Adult (60+) 2,623 3,185 5,029
Decline to State / Data Not Captured 14,814 14,941 11,798
TABLE 2. PRIMARY LANGUAGE FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
English 24,071 22,766 24,169
Spanish 1,959 1,522 2,060
Other 1,033 891 1,392
Decline to State / Data Not Captured 5,393 3,926 2,852
TABLE 3. RACE FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
More than one Race 646 318 488
American Indian/Alaska Native 348 136 162
Asian 1,932 1,512 2,134
Black or African American 3,262 2,251 4,040
White or Caucasian 7,537 8,270 8,737
Hispanic or Latino/a 3,849 2,812 3,510
Native Hawaiian or Other Pacific Islander 618 55 192
Other 248 142 508
Decline to State / Data Not Captured 14,104 13,842 10,709
10
TABLE 4. ETHNICITY
(IF NON-HISPANIC OR LATINO/A)
FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
African 443 309 231
Asian Indian/South Asian 1,036 754 794
Cambodian 3 2 1
Chinese 195 37 51
Eastern European 135 27 9
European 304 128 142
Filipino 33 30 39
Japanese 3 5 2
Korean 2 6 1
Middle Eastern 12 14 478
Vietnamese 152 185 217
More than one Ethnicity 463 109 78
Other 153 110 368
Decline to State / Data Not Captured 28,453 26,650 27,395
TABLE 5. ETHNICITY
(IF HISPANIC OR LATINO/A)
FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
Caribbean 4 3 3
Central American 101 100 174
Mexican/Mexican American /Chicano 1,251 713 694
Puerto Rican 9 14 12
South American 8 23 17
Other 23 95 326
TABLE 6. SEXUAL ORIENTATION
FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
Heterosexual or Straight 11,553 16,400 20,926
Gay or Lesbian 99 198 214
Bisexual 156 132 141
Queer 18 21 71
Questioning or Unsure of Sexual Orientation 25 52 36
Another Sexual Orientation 82 111 68
Decline to State / Data Not Captured 20,509 12,193 8,990
11
Table 7. Gender Assigned at Birth FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Male 10,113 7,031 7,930
Female 11,311 10,822 14,682
Decline to State / Data Not Captured 9,495 11,252 7,830
TABLE 8. CURRENT GENDER IDENTITY FY 19-20
# SERVED
FY 20-21
# SERVED
FY 21-22
# SERVED
Man 10,263 6,846 8,008
Woman 11,281 10,696 14,319
Transgender 146 91 96
Genderqueer 11 14 24
Questioning or Unsure of Gender Identity 8 15 10
Another Gender Identity 15 68 58
Decline to State / Data Not Captured 10,718 11,377 7,927
Table 9. Active Military Status FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Yes 31 81 105
No 2,873 2,894 2,983
Decline to State / Data Not Captured 29,073 26,132 27,354
Table 10. Veteran Status FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Yes 103 178 124
No 3,427 3,173 3,863
Decline to State / Data Not Captured 28,912 25,756 26,455
Table 11. Disability Status FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Yes 558 965 557
No 1,768 1,410 1,588
Decline to State / Data Not Captured 30,094 26,730 28,297
12
Table 12. Description of Disability Status FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Difficulty Seeing 88 101 65
Difficulty Hearing or Have Speech Understood 77 66 46
Physical/Mobility 219 252 228
Chronic Health Condition 163 225 297
Other 36 62 575
Decline to State / Data Not Captured 25,320 28,399 6,737
Table 13. Cognitive Disability
FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Yes 144 115 141
No 1,327 1,983 2,461
Decline to State / Data Not Captured 25,387 27,007 27,840
Table 14. Referrals to Services
FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Clients Referred to Mental Health Services 1,120 964 1,141
Clients who Participated/ Engaged at Least Once
in Referred Service 883 794 1,093
Table 15. External Mental Health Referral
FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Clients Referred to Mental Health Services 22,025 20,397 22,675
Clients who Participated/ Engaged at Least Once
in Referred Service 21,849 214 544
Table 16. Average Duration Without Mental
Health Services
FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Average Duration for all Clients of Untreated
Mental Health Issues (In weeks) 55.9 67.5 51.6
Table 17. Average Length of Time Until Mental
Health Services
FY 19-20
# Served
FY 20-21
# Served
FY 21-22
# Served
Average Length for all Clients between Mental
Health Referral and Services (In weeks) 4.5 5 4.8
13
PEI PROGRAMS BY COMPONENT
PEI programs are listed within the seven strategy categories delineated in the PEI regulations.
OUTREACH FOR INCREASING RECOGNITION OF EARLY SIGNS OF MENTAL ILLNESS
Programs in this category provide outreach to individuals with signs and symptoms of mental illness so they can recognize and
respond to their own symptoms. Outreach is engaging, educating, and learning from potential primary responders. Primary
responders include, but are not limited to, families, employers, law enforcement, school, community service providers, primar y
health care, social services, and faith-based organizations.
Seven programs are included in this category:
1)Asian Family Resource Center (Fiscal sponsor Contra Costa ARC) provides culturally sensitive education and access to
mental health services for immigrant Asian communities, especially the Southeast Asian and Chinese population of
Contra Costa County. Staff provide outreach, medication compliance education, community integration skills, and
mental health system navigation. Early intervention services are provided to those exhibiting symptoms of mental
illness, and participants are assisted in actively managing their own recovery process.
2)The Counseling Options Parenting Education (COPE) Family Support Center utilizes the evidence-based practices of the
Positive Parenting Program (Triple P) to help parents develop effective skills to address common child and youth
behavioral issues that can lead to serious emotional disturbances. Targeting families residing in underserved
communities this program delivers in English and Spanish several seminars, training classes and groups throughout the
year.
3)First Five of Contra Costa, in partnership with the COPE Family Support Center, takes the lead in training families who
have children up to the age of five. First Five also partners with the COPE Family Support Center to provide training in
the Positive Parenting Program method to mental health practitioners who serve this at-risk population.
4)Hope Solutions (formerly Contra Costa Interfaith Housing) provides on-site services to formerly homeless families, all
with special needs, at the Garden Park Apartments in Pleasant Hill, the Bella Monte Apartments in Bay Point, Los
Medanos Village in Pittsburg, and supportive housing sites throughout the County. Services include coordination and
assistance with accessing needed community resources, pre-school, and afterschool programs, such as teen and family
support groups, assistance with school preparation, and homework clubs. These services are designed to prevent
serious mental illness by addressing domestic violence, substance addiction and inadequate life and parenting skills.
5)Jewish Family Community Services of the East Bay (JFCS) provides culturally grounded, community-directed mental
health education and navigation services to refugees and immigrants of all ages in the Latino, Afghan, Bosnian, Iranian
and Russian communities of Central and East County. Outreach and engagement services are provided in the context of
group settings and community cultural events that utilize a variety of non-office settings convenient to individuals and
families.
6)The Native American Health Center (NAHC) provides a variety of culturally specific methods of outreach and
engagement to educate Native Americans throughout the County regarding mental illness, identify those at risk for
developing a serious mental illness, and help them access and navigate the human service systems in the County.
Methods include an elder support group, a youth wellness group, a traditional arts group, talking circles, Positive Indian
Parenting sessions, and Gatherings of Native Americans.
7)The Latina Center serves Latino parents and caregivers in West Contra Costa County by providing culturally and
linguistically specific twelve-week parent education classes to high-risk families utilizing the evidence-based curriculum
of Systematic Training for Effective Parenting (STEP). In addition, the Latina Center trains parents with lived experience
14
to both conduct parenting education classes and to become Parent Partners who can offer mentoring, emotional
support, and assistance in navigating social service and mental health systems.
8)We Care Services for Children (in collaboration with The Early Childhood Prevention and Intervention Coalition - ECPIC)
was awarded the Early Childhood Mental Health 0-5 Outreach RFP (with services beginning FY 21-22). We Care Services
for Children supports families and children from birth to six years old with a wide range of early childhood education
and mental health programs. Through targeted, compassionate, and effective early intervention services, We Care
helps young children and their families reach their full potential, regardless of their abilities or circumstances. The
collaborative program awarded the RFP, called The Everyday Moments/Los Momentos Cotidianos, provides
programming for families with children ages 0-5 and includes three components: 1) Family Engagement and Outreach;
2) Early Childhood Mental Health Home-Based Support; and 3) Parent Education and Empowerment.
The allocation for the Outreach for Increasing Recognition of Early Signs of Mental Illness category is summarized below:
Program Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
Asian Family Resource
Center
Countywide 50 $164,354
COPE Countywide 210 $276,270
First Five Countywide (Numbers included in
COPE)
$92,023
Hope Solutions Central and East County 200 $421,221
Jewish Family Community
Services
Central and East County 350 $190,664
Native America Health
Center
Countywide 150 $ 273,451
The Latina Center West County 300 $137,178
We Care Services for
Children (0-5 Children
Outreach RFP)
Countywide 299 $132,613
TOTAL ........................ 1,359+ ............................. $1 ,523 ,870
15
PREVENTION
Programs in this category provide activities intended to reduce risk factors for developing a potentially serious mental illness,
and to increase protective factors. Risk factors may include, but are not limited to, poverty, ongoing stress, trauma, racism,
social inequality, substance abuse, domestic violence, previous mental illness, prolonged isolation, and may include relapse
prevention for those in recovery from a serious mental illness.
Five programs are included in this category:
1) The Building Blocks for Kids Collaborative (fiscal sponsor Tides) located in the Iron Triangle of Richmond, train family
partners from the community with lived mental health experience to reach out and engage at-risk families in activities
that address family mental health challenges. Individual and group wellness activ ities assist participants make and
implement plans of action, access community services, and integrate them into higher levels of mental health
treatment as needed.
2) Vicente Alternative High School in the Martinez Unified School District provides career academies for at-risk youth that
include individualized learning plans, learning projects, internships, and mental health education and counseling
support. Students, school staff, parents and community partners work together on projects designed to develop
leadership skills, a healthy lifestyle and pursuit of career goals.
3) People Who Care is an afterschool program serving the communities of Pittsburg and Bay Point that is designed to
accept referrals of at-risk youth from schools, juvenile justice systems and behavioral health treatment programs.
Various vocational projects are conducted both on and off the program’s premises, with selected participants receiving
stipends to encourage leadership development. A clinical specialist provides emotional, social, and behavioral
treatment through individual and group therapy.
4) Putnam Clubhouse provides peer-based programming for adults throughout Contra Costa County who are in recovery
from a serious mental illness. Following the internationally recognized cl ubhouse model this structured, work focused
programming helps individuals develop support networks, career development skills, and the self-confidence needed to
sustain stable, productive, and more independent lives. Features of the program provide respite support to family
members, peer-to-peer outreach, and special programming for transition age youth and young adults.
5) The RYSE Center provides a constellation of age-appropriate activities that enable at-risk youth in Richmond to
effectively cope with the continuous presence of violence and trauma in the community and at home. These trauma
informed programs and services include drop-in, recreational and structured activities across areas of health and
wellness, media, arts and culture, education and career, technology, and developing youth leadership and organizing
capacity. The RYSE Center facilitates several city and system-wide training and technical assistance events to educate
the community on mental health interventions that can prevent serious mental illness as a result of trauma and
violence.
16
The allocation for the Prevention category is summarized below:
Program Region Served Number to be
Served Yearly
MHSA Funds Allocated for FY 23-24
Building Blocks for Kids West County 400 $245,428
Vicente Central County 80 $202,985
People Who Care East County 200 $391,905
Putnam Clubhouse Countywide 300 $820,581
RYSE West County 2,000 $549,662
TOTAL .................... 2,980 ................................. $2,210,562
17
EARLY INTERVENTION
Early intervention provides mental health treatment for persons with a serious emotional disturbance or mental illness early in
its emergence.
One program is included in this category:
1) The County operated First Hope Program serves youth who show early signs of psychosis or have recently experienced
a first psychotic episode. Referrals are accepted from all parts of the County, and through a comprehensive assessment
process young people, ages 12-25, and their families are helped to determine whether First Hope is the best treatment
to address the psychotic illness and associated disability. A multi -disciplinary team provides intensive care to the
individual and their family, and consists of psychiatrists, mental health clinicians, occupational therapists, and
employment/education specialists. These services are based on the Portland Identification and Early Referral (PIER)
Model, and consists of multi-family group therapy, psychiatric care, family psychoeducation, education and
employment support, and occupational therapy.
The allocation for the Early Intervention category is summarized below:
Program Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
First Hope Countywide 200 $3,550,789
TOTAL 200 ................................. $3,550,789
18
ACCESS AND LINKAGE TO TREATMENT
Programs in this category have a primary focus on screening, assessment, and connecting children and adults as early as
practicable to necessary mental health care and treatment.
Three programs are included in this category:
2) The James Morehouse Project (fiscal sponsor Bay Area Community Resources -BACR) at El Cerrito High School, a
student health center that partners with community-based organizations, government agencies and local universities,
provides a range of youth development groups designed to increase access to mental health services for at-risk high
school students. These on-campus groups address mindfulness (anger/stress management), violence and bereavement,
environmental and societal factors leading to substance abuse, peer conflict mediation and immigration/acculturation.
3) STAND! Against Domestic Violence utilizes established curricula to assist youth successfully address the debilitating
effects of violence occurring both at home and in teen relationships. Fifteen-week support groups are held for teens
throughout the County, and teachers and other school personnel are assisted with education and awareness with
which to identify and address unhealthy relationships amongst teens that lead to serious mental health issues.
4) Experiencing the Juvenile Justice System. Within the County operated Children’s Services five mental health clinicians
support families who are experiencing the juvenile justice system due to their adolescent children’s involvement with
the law. Three clinicians are out stationed at juvenile probation offices. The clinicians provide direct short-term therapy
and coordinate appropriate linkages to services and supports as youth transition back into their communities.
The allocation for the Access and Linkage to Treatment category is summarized below:
Program Region Served Number to be Served
Yearly
MHSA Funds
Allocated for FY 23-24
James Morehouse Project West County 300 $115,815
STAND! Against
Domestic Violence
Countywide 750 $150,944
Experiencing Juvenile Justice Countywide 300 $433,535
TOTAL 1,350 $700,295
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IMPROVING TIMELY ACCESS TO MENTAL HEALTH SERVICES FOR UNDERSERVED POPULATIONS
Programs in this category provide mental health services as early as possible for individuals and their families from an
underserved population. Underserved means not having access due to challenges in the identification of mental health needs,
limited language access, or lack of culturally appropriate mental health service s. Programs in this category feature cultural and
language appropriate services in convenient, accessible settings.
Six programs are included in this category:
1) The Center for Human Development fields two programs under this category. The first is an African American wellness
group that serves the Bay Point community in East Contra Costa County. Services consist of culturally appropriate
education on mental health issues through support groups and workshops. Participants at risk for developing a serious
mental illness receive assistance with referral and access to County mental health services. The second program
provides mental health education and supports for LGBTQ youth and their supports in East County to work toward
more inclusion and acceptance within schools and in the community.
2) The Child Abuse Prevention Council of Contra Costa provides a 23-week curriculum designed to build new parenting
skills and alter old behavioral patterns and is intended to strengthen families and support the healthy development of
their children. The program is designed to meet the needs of Spanish speaking families in East and Central Counties.
3) La Clínica de la Raza reaches out to at-risk LatinX in Central and East County to provide behavioral health assessments
and culturally appropriate early intervention services to address symptoms of mental illness brought about by trauma,
domestic violence, and substance abuse. Clinical staff also provide psycho-educational groups that address the stress
factors that lead to serious mental illness.
4) Lao Family Community Development provides a comprehensive and culturally sensitive integrated system of care for
Asian and Southeast Asian adults and families in West Contra Costa County. Staff provide comprehensive case
management services, to include home visits, counseling, parenting classes, and assistance accessing employment,
financial management, housing, and other service both within and outside the agency.
5) Lifelong Medical Care provides isolated older adults in West County opportunities for social engagement and access to
mental health and social services. A variety of group and one-on-one approaches are employed in three housing
developments to engage frail, older adults in social activities, provide screening for depression and other mental and
medical health issues, and linking them to appropriate services.
6) Rainbow Community Center provides a community based social support program designed to decrease isolation,
depression and suicidal ideation among members who identify as lesbian, gay, bisexual, transgender, or who question
their sexual identity. Key activities include reaching out to the community to engage those individuals who are at risk,
providing mental health support groups that address isolation and stigma and promote wellness and resiliency, and
providing clinical mental health treatment and intervention for those individuals who are identified as seriously
mentally ill.
20
The allocation for the Improving Timely Access to Mental Health Services for Underserved Populations category is summarized
below:
Program Region Served Number to be
Served Yearly
MHSA Funds Allocated for FY 23-24
Child Abuse Prevention
Council
Central and East County 120 $192,311
Center for Human
Development
East County 230 $176,633
La Clínica de la Raza Central and East County 3,750 $315,771
Lao Family Community
Development
West County 120 $214,315
Lifelong Medical Care West County 115 $147,201
Rainbow Community
Center
Countywide 1,125 $853,161
TOTAL .............................. 5,460 ............................ $1,899 ,393
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STIGMA AND DISCRIMINATION REDUCTION
Activities in this category are designed to 1) reduce negative feelings, attitudes, beliefs, perceptions, stereotypes and/or
discrimination related to having a mental illness, 2) increase acceptance, dignity, inclusion, and equity for individuals with
mental illness and their families, and 3) advocate for services that are culturally congruent with the values of the population f or
whom changes, attitudes, knowledge and behavior are intended.
The County operated Office for Consumer Empowerment (OCE) provides leadership and staff support to several initiatives
designed to reduce stigma and discrimination, develop leadership and advocacy skills among consumers of behavioral health
services, support the role of peers as providers, and encourage consumers to actively participate in the planning and evaluation
of MHSA funded services. Staff from the OCE support the following activities designed to educate the community to raise
awareness of the stigma that can accompany mental illness.
1) The OCE facilitates Wellness Recovery Action Plan (WRAP) groups by providing certified leaders and conducting classes
throughout the County. Staff employ the evidence-based WRAP system in enhancing the efforts of consumers to
promote and advocate for their own wellness.
2) The Committee for Social Inclusion is an ongoing alliance of committee members that work together to promote social
inclusion of persons who receive behavioral health services. The Committee is project based, and projects are designed
to increase participation of consumers and family members in the planning, implementation, and delivery of services.
Current efforts are supporting the integration of mental health and alcohol and other er drug services within the
Behavioral Health Services Division. In addition, OCE staff assist and support consumers and family members in
participating in the various planning committees and sub-committees, Mental Health Commission meetings,
community forums, and other opportunities to participate in planning processes.
3) Through the Take Action for Mental Health and Know the Signs initiatives California Mental Health Services Authority
(CalMHSA) provides technical assistance to encourage the County’s integration of available statewide resources on
stigma and discrimination reduction and suicide prevention. CCH contracts with CalMHSA to link county level stigma
and discrimination reduction efforts with statewide social marketing programs. This linkage expands the County’s
capacity via language specific materials, social media, and subject matter consultation with regional and state experts
to reach diverse underserved communities.
The allocation for the Stigma and Discrimination Reduction category is below:
Program County/Contract Region Served MHSA Funds
Allocated for FY 23-24
OCE County Operated Countywide $248,577
CalMHSA MOU Countywide $78,000
TOTA L ............. $3 26,577
SUICIDE PREVENTION
22
There are three plan elements that support the County’s efforts to reduce the number of suicides in Contra Costa County: 1)
augmenting the Contra Costa Crisis Center, and 2) supporting a suicide prevention committee. Additional funds are allocated t o
dedicate staff trained in suicide prevention to provide countywide trainings, education, and consultation for a host of entities
such as schools, social service providers, criminal justice and first responder community -based organizations to know the signs
of persons at risk of suicide, assess lethality and respond appropriately.
1) The Contra Costa Crisis Center provides services to prevent suicides by operating a certified 24-hour suicide prevention
hotline. The hotline connects with people when they are most vulnerable and at risk for suicide, enhances safety, and
builds a bridge to community resources. Staff conduct a lethality assessment on each call, provide support and
intervention for the person in crisis, and make follow-up calls (with the caller’s consent) to persons who are at medium
to high risk of suicide. MHSA funds enable additional paid and volunteer staff capacity, most particularly in the hotline’s
trained multi-lingual, multi-cultural response.
2) The Contra Costa Crisis Center also operates a PES Follow Up Program, designed to target patients with suicidal
ideation/recent attempts who are being released from PES. The program aims to increase linkages and reduce service
gaps by offering immediate 24/7 support from counselors who are specially trained in providing crisis and suicide
intervention and assessment. The Crisis Center is accredited by the American Associate of Suicidology (AAS) and
provides local response for the National Suicide Prevention Lifeline (NSPL) as well as the 211 Information and Referral
hotline.
3) A multi-disciplinary, multi-agency Suicide Prevention Committee has been established, and has published a draft
countywide Suicide Prevention Strategic Plan located here. A final draft of the plan is slated to be published in calendar
year 2023. This ongoing committee oversees the implementation of the Plan by addressing the strategies outlined in
the Plan. These strategies include i) creating a countywide system of suicide prevention, ii) increasing interagency
coordination and collaboration, iii) implementing education and training opportunities to prevent suicide, iv)
implementing evidence-based practices to prevent suicide, and v) evaluating the effectiveness of the County’s suicide
prevention efforts. In 2021, a subcommittee was convened to address Youth Suicide Prevention. In the light of the
pandemic, school-based providers and people living and working with youth have expressed great concern about their
mental health during these challenging times. The group meets in the late afternoon to encourage participation of
students and young people.
The allocation for the Suicide Prevention category is summarized below:
Plan Element Region Served Number to be
Served Yearly
MHSA Funds
Allocated for FY 23-24
Contra Costa Crisis Center Countywide 25,000 $413,652
RFP New Funding Countywide 250,000
Library Initiative 150,000
County Supported Countywide N/A Included in PEI administrative cost
TOTAL ...................... 25,0 0 0 .................................. $813,652
23
PEI ADMINISTRATIVE SUPPORT
Staff time has been allocated by the County to provide administrative support and evaluation of programs and plan elements
that are funded by MHSA.
The allocation for PEI Administration is summarized below:
Plan Element Region Served Yearly Funds Allocated
Administrative and Evaluation Support Countywide $742,862
TOTAL ...................................... $742,862
PREVENTION AND EARLY INTERVENTION (PEI) SUMMARY FOR FY 202 3-24
Outreach for Increasing Recognition of Early Signs of Mental Illness $1,523,870
Prevention $2,210,562
Early Intervention $3,550,789
Access and Linkage to Treatment $700,295
Improving Timely Access to Mental Health Services for Underserved Populations $1,899,393
Stigma and Discrimination Reduction $326,577
Suicide Prevention $813,652
Administrative, Evaluation Support $742,862
Total .......................................... $11,768,000
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APPENDIX A - PROGRAM PROFILES
Asian Family Resource Center (AFRC) ................................................................................................. A-1
Building Blocks for Kids (BBK) (Fiscal sponsor Tides) ........................................................................... A-4
Center for Human Development (CHD) .............................................................................................. A-7
Child Abuse Prevention Council (CAPC) ............................................................................................ A-10
Contra Costa Crisis Center ................................................................................................................ A-12
Counseling Options Parent Education (C.O.P.E.) Family Support Center ........................................... A-15
First Five Contra Costa ..................................................................................................................... A-17
First Hope (Contra Costa Health) ...................................................................................................... A-19
Hope Solutions (Formerly Contra Costa Interfaith Housing).............................................................. A-21
James Morehouse Project (JMP) (Fiscal sponsor Bay Area Community Resources) ........................... A-24
Jewish Family & Community Services East Bay (JFCS) ....................................................................... A-26
Juvenile Justice System – Supporting Youth (Contra Costa Health) ................................................... A-29
La Clinica De La Raza Inc. .................................................................................................................. A-30
Lao Family Community Development (LFCD) .................................................................................... A-32
The Latina Center ............................................................................................................................. A-34
Lifelong Medical Care....................................................................................................................... A-36
Native American Health Center (NAHC) ........................................................................................... A-38
Office for Consumer Empowerment (OCE) (Contra Costa Health) ..................................................... A-40
People Who Care (PWC) Children Association .................................................................................. A-42
Putman Clubhouse ........................................................................................................................... A-44
Rainbow Community Center (RCC) ................................................................................................... A-47
RYSE Center ..................................................................................................................................... A-49
Stand! For Families Free of Violence ................................................................................................ A-52
Vicente Martinez High School - Martinez Unified School District ...................................................... A-54
We Care Services for Children…………………………………………………………………………………………………………. A-56
A-2
ASIAN FAMILY RESOURCE CENTER (AFRC)
Sun Karnsouvong, Skarnsouvong@arcofcc.org
Asian Family Resource Center (AFRC), 12240 San Pablo Ave, Richmond, CA
GENERAL DESCRIPTION OF THE ORGANIZATION
AFRC provides multicultural and multilingual services, empowering the most vulnerable members of our community to
lead healthy, productive, and contributing lives.
PROGRAM: BUILDING CONNECTIONS (ASIAN FAMILY RESOURCE CENTER)
a. Scope of Services: Asian Family Resource Center (AFRC), under the fiscal sponsorship of Contra Costa ARC, will
provide comprehensive and culturally sensitive education and access to mental health services for Asian and
Asian Pacific Islander (API) immigrant and refugee communities, especially the Southeast Asian and Chinese
population of Contra Costa County. AFRC will employ multilingual and multidisciplinary staff from the
communities which they serve. Staff will provide the following scope of services:
b. Outreach and Engagement Services: Individual and/or community outreach and engagement to promote
mental health awareness, educate community members on signs and symptoms of mental illness, provide
mental health workshops, and promote mental health wellness through community events. Engage community
members in various activities to screen and assess for mental illness and/or assist in navigating them into the
service systems for appropriate interventions: community integration skills to reduce MH stressors, older adult
care giving skills, basic financial management, survival English communication skills, basic life skills, health and
safety education and computer education, structured group activities (on topics such as, coping with
adolescents, housing issues, aid cut-off, domestic violence, criminal justice issues, health care and disability
services), mental health education and awareness, and health/mental health system navigation. AFRC, in
collaboration with community-based organizations, will participate in 3-5 mental health and wellness events to
provide wellness and mental health outreach, engagement, and education to immigrants and refugees in the
Contra Costa County.
c. Individual Mental Health Consultation: This service will also be provided to those who are exhibiting early signs
of mental illness, to assess needs, identify signs/symptoms of mental health crisis/trauma, provide
linkages/referrals, or assist in navigation into the mental health system, provide wellness support groups, access
essential community resources, and linkage/referral to mental health services. Peer Navigators will be utilized
to support participants in accessing services in a culturally sensitive manner. These services will generally be
provided for a period of less than one year. AFRC will serve a minimum of 50 high risk and underserved
Southeast Asian community members within a 12-month period, 25 of which will reside in East County with the
balance in West and Central County.
d. Translation and Case Management: AFRC staff will provide translation and case management services to
identified mono-lingual consumers in the West County Adult Behavioral Health Clinic in San Pablo, CA. Services
will include attending medical appointments, assisting with applications and forms, advocacy, and system
navigation.
e. Target Population: Asian and Pacific Islander immigrant and refugee communities (especially Chinese and
Southeast Asian population) in Contra Costa County
f. Payment Limit: FY 23-24: $164,354
g. Number served: FY 19-20: 583; FY 20-21: 584; FY 21-22: 624
h. Outcomes:
• FY 19-20:
o Successful adaptation of services due to COVID-19 including telehealth, social distancing, mask wearing,
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and connecting participants to resources that were more difficult to access due to the pandemic.
o All program participants received system navigation support for mental health treatment, Medi-Cal
benefits, and other essential benefits.
o Services are offered in the language of the consumer and outreach is conducted in areas frequented by
those they are trying to engage.
o Program collaborated with other service providers via zoom during the pandemic to share resources,
information, and support.
• FY 20-21:
o Continued adaptation of services due to COVID-19 including telehealth, social distancing, mask wearing,
and connecting participants to resources that were more difficult to access due to the pandemic.
o Primarily reached multilingual and multicultural individuals and families (specifically of Chinese,
Vietnamese, Laos, Khmu, and Mien backgrounds) currently living in Contra Costa County (with the
majority residing in the western region of the county).
o Emphasized on offering support to vulnerable populations like the elderly and the homeless.
o Primary method of outreach and engagement with potential responders were program brochures.
These brochures were printed in several languages, such as Chinese, Vietnamese, Laos, and Mien to
reach a wider range of potential responders. These brochures consisted of AFRC’s mission, the types of
services offered, language availability, and contact information.
o Held virtual psychoeducation workshops for community members on mental health (warning signs, risk
factors, stigma reduction, etc.), self-care, human wellness, cultural and family/parenting issues, and
where and how to get help if needed, particularly for those who may feel limited due to language
barriers.
o All program participants received system navigation support for mental health treatment, Medi -Cal
benefits, and other essential benefits.
o Program collaborated with other service providers via zoom during the pandemic to share resources,
information, and support.
• FY 21-22
o After the height of the COVID-19 pandemic, responders reached primarily consisted of multilingual and
multicultural individuals and families (specifically of Vietnamese, Laos, Khmu, Mien, and Chinese
backgrounds) currently living in Contra Costa County (with the majority residing in the western region
of the county)
o Due to the ongoing consequences of the COVID-19 pandemic, AFRC emphasized offering support to
vulnerable populations like the elderly and the homeless.
o The primary method of outreach and engagement were program brochures printed in several
languages (e.g., Vietnamese, Laos, Mien, and Chinese) and began to increase outreach compared to
during the height of the pandemic.
o Held psychoeducation workshops (some virtual some in-person small groups of 10-12 people) for
community members on prevention and early intervention, self-care and human wellness, cultural and
family/parenting issues, early signs of mental health issues, resources, etc. to increase knowledge
about mental health, reduce stigma, and lessen barriers to accessing treatment.
o All program participants received system navigation support for mental health treatment, Medi -Cal
benefits, connecting with local community leaders such as pastors and community associations, and
other essential benefits.
A-4
BUILDING BLOCKS FOR KIDS (BBK) (FISCAL SPONSOR TIDES)
Sheryl Lane, slane@bbk-richmond.org
310 9th Street, Richmond, CA 94804, (510) 232-5812, www.bbk-richmond.org
GENERAL DESCRIPTION OF THE ORGANIZATION
Building Blocks for Kids (BBK) amplifies the voices of parents/caregivers of color and partners with them to advance
equitable access and opportunities for all youth to have a quality education and all families to achieve emotional and
physical well-being. We realize our goals through healing centered care, leadership development, and parent-led
advocacy. BBK serves parents and primary caregivers living in West Contra Costa County that primarily represent low -
income African-American, Latinx and immigrant populations.
PROGRAM: NOT ABOUT ME WITHOUT ME
a. Scope of Services:
Building Blocks for Kids Collaborative, a project of Tides Center, will provide diverse West County households
with improved access to mental health education, and mental health support. The Not About Me Without Me
prevention and early intervention work addresses MHSA’s PEI goal of providing Prevention services to increase
recognition of early signs of mental illness and intervening early in the onset of a mental illness.
Accordingly, the goals are three-fold: (1) working with families to ensure that they are knowledgeable about
and have access to a network of supportive and effective mental health information and services; (2) reduce
risk for negative outcomes related to untreated mental illness for parents/primary caregivers and children
whose risk of developing a serious mental illness is significantly higher than average including cumulative skills -
based training opportunities on effective parenting approaches; and, (3) train and support families to self-
advocate and directly engage the services they need.
This work represents an evolution in our Not About Me Without Me approach to service provision by working
toward a coordinated, comprehensive system that will support families in not just addressing mental illness and
recovering from traumatic experiences but will fortify them to create community change. This system will
continue to put resident interests and concerns at the fore and additionally be characterized by a model that
enables organizations to: work more effectively and responsively with underserved residents in the Richmond
and West Contra Costa community; improve outcomes; reduce barriers to success; increase provider
accountability and create a truly collaborative and healing environment using strategies that are non-
stigmatizing and non-discriminatory.
b. Target Population: Parents and caregivers and their families living in West Contra Costa County
c. Payment Limit: FY 23-24: $245,428
d. Number served: FY 19-20: 336; FY 20-21: 466; FY 21-22: 300
e. Outcomes
• FY 19-20:
o During the COVID-19 pandemic, BBK pivoted to continue to engage the community. Staff transitioned
into a virtual model. Programs was offered through Zoom meetings, phone calls, and videos on their
Facebook page.
o 195 women participated in a total of 28 Black and LatinX Women’s Peer Sanctuary groups where they
A-5
received facilitated support for self-case, advocacy, personal goal setting and reclaiming positive
cultural practices.
o Family Engagement activities events, during which families are invited to spend an enjoyable and safe
time with their families, were held at Monterey Pines Apartments. 87 people participated in Family
Engagement activities, including: an informational session about the Welcome Home Baby Program,
Mindfulness practices, Youth Service Bureau, Effective Ways of Communication through Community
Circles, Census Information as well family bonding arts & crafts and games.
o At the Health and Wellness free summer program, children under the age of 18 had access to free
lunch Monday through Friday, Zumba classes and enrichment activities. BBK staff served an average of
90 children daily and altered their offerings to accommodate virtual programming to follow safety
guidelines during the pandemic.
o BBK partnered with Child Abuse Prevention Council to offer weekly evidence-based parenting classes
(Nurturing Parenting) in Spanish and English. A total of 26 parents/caregivers graduated from the 22-
week program and 146 adults participated in a parent-child skills development playgroup.
• FY 20-21:
o Due to the COVID-19 pandemic, BBK continue to engage the community via a virtual model.
o Connected families to accessible mental health professionals that provide no and low-cost individual,
family, and group mental health support and prevention services.
o Continued to conduct check-in phone calls with program participants, conducted needs assessments,
and connected 24 families to food resources, financial assistance, and free/reduced internet service
options, and tenants’ rights resources.
o 68 people participated in seven Family Engagement Virtual Events. BBK staff hosted these activities,
sometimes in collaboration with community partners including the East Bay Regional Park District.
Based on participant feedback, BBK staff focused on family game nights, family bonding arts & crafts,
dancing, and storytelling.
o Offered Zumba, cooking classes, and playgroups through Facebook live. In the month of July 2020, 313
people joined the live streams. In June 2021, staff launched the 2021 summer program via Zoom in
collaboration with the Mindful Life Project, the Native American Health Center, a local Zumba
instructor, and Redemption Fitness & Wellness LLC to host live for one hour, 5-days a week, arts and
crafts activities, mindfulness activities, story times, boxing classes, and Zumba classes. A total of 88
people participated in these daily activities.
o In response to feedback from men surveyed in the community, BBK launched its first men and father’s
peer group in 2021. Since March 2021 staff, in collaboration with a male facilitator from Richmond, BBK
has hosted a total of four meetings and has served 30 men. Through these meetings, men have built
relationships with other men in their community and had conversations about Healthy Communication
with Partners, How to Manage Strong Emotions, Goal Setting and Celebrating Accomplishments, and
Getting to Know Ourselves. Additionally, before the end of the meetings participants are led through a
drumming circle. Since the launch of the Men’s Sanctuary called “Holding Space” BBK has seen
increased participation and participants share their excitement about having a healthy space to build
relationships and learn from other men.
o In February 2021 BBK launched their Life Coaching program. Eight women received six free one-hour
sessions with a certified life coach. Participants set short-term goals, midterm, and long-term goals, and
used a strength-based approach to create a plan to achieve their goals. The sessions focused on
identifying strengths, support systems, and worked on shifting mindset.
• FY 21-22:
o Linkages with East Bay service providers: Participants connected to 21 health and wellness
professionals that provide no and low-cost individual, family, and group support and prevention
services. Their services include mindfulness, counseling, nutrition, parenting classes, and fitness classes.
A-6
o Family Engagement: 169 people participated in 75 weekly Family Engagement Virtual Events. BBK staff
hosted these activities periodically in collaboration with community partners including the Mindfulness
Life Project, LifeLong Medical Health Promoters program, Tandem, Partners in Early Learning, and other
local artists and wellness practitioners. Activities included family bonding arts & crafts, dancing, boxing,
storytelling, yoga, and mindfulness activities.
o Social Support and Referral: Reduce risk for negative outcomes related to untreated mental illness for
parents/primary caregivers whose risk of developing a serious mental illness is significantly higher than
average including cumulative skills-based training opportunities on effective parenting approaches.
o Sanctuary Peer Support Groups: Hosted 33 peer support meetings. 113 women participated in the
meetings and learned about self-care, self-love, financial health, and personal growth and
development. Through Holding Space, the men’s peer support group, BBK served 31 participants.
Through these meetings, men have continued building relationships with other men in their community
and had conversations about How to Support our Youth, Forgiveness, Financial Health, Love, and Goal
Setting.
o Self-and-Collective Advocacy: Trained and supported families to self-advocate, build collective advocacy
and directly engage the services they need.
o Life-Coaching: 13 African-American women received six free one-hour sessions with a certified life
coach. Participants set short-term goals, midterm, and long-term goals, and used a strength-based
approach to create a plan to achieve their goals. The sessions focused on identifying strengths, support
systems, and worked on shifting mindset.
A-7
CENTER FOR HUMAN DEVELOPMENT (CHD)
David Carrillo, david@chd-prevention.org
901 Sun Valley Blvd., Suite 220, Concord, CA 94520 (925) 349-7333, http://chd-prevention.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Center for Human Development (CHD) is a community-based organization that offers a spectrum of Prevention and
Wellness services for at-risk youth, individuals, families, and communities in the Bay Area. Since 1972 CHD has provided
wellness programs and support aimed at empowering people and promoting growth. Volunteers work side-by-side with
staff to deliver quality programs in schools, clinics, and community sites throughout Contra Costa as well as nearby
counties. CHD is known for innovative programs and is committed to improving the quality of life in the communities it
serves.
PROGRAM: AFRICAN AMERICAN WELLNESS PROGRAM & YOUTH EMPOWERMENT PROGRAM
a. Scope of Services: The African American Wellness Program (formerly African American Health Conductor
Program) serves Bay Point, Pittsburg, and surrounding communities. The purpose is to increase emotional
wellness; reduce stress and isolation; and link African American participants, who are underserved due to poor
identification of needs and lack of outreach and engagement, to appropriate mental health services. Key
activities include: outreach through community events; culturally appropriate education on mental health
topics through Mind, Body, and Soul support groups; conduct community health education workshops in
accessible and non-stigmatizing settings; and navigation assistance for culturally appropriate mental health
referrals.
The Youth Empowerment Program provides LGBTQ youth and their allies in Antioch, Pittsburg, and
surrounding East County communities with strength-based educational support services that build on youths’
assets, raise awareness of mental health needs identification, and foster resiliency. Key activities include: a)
Three weekly educational support groups that promote emotional health and well-being, increase positive
identity and self-esteem, and reduce isolation through development of concrete life skills; b) one leadership
group that meets a minimum of twice a month to foster community involvement; and c) linkage and re ferral
to culturally appropriate mental health service providers in East County.
b. Target Population: Wellness Program: African American residents in East County at risk of developing serious
mental illness. Youth Empowerment Program: LGBTQ youth in East County
c. Payment Limit: FY 23-24: $176,633
d. Number served: FY 19-20: 733; FY 20-21: 198; FY 21-22: 262
e. Outcomes:
• FY 19-20 African American Wellness Program:
o Served 623 participants during FY 2019-20.
o Moved to telehealth due to COVID-19.
o Provided 9 clients with mental health referrals.
o Participants were provided individualized services to help them to address the current issues they are
facing
• FY 19-20 Youth Empowerment Program:
o 110 individuals were served.
o Staff facilitated 134 educational group sessions, trainings, and Leadership sessions and staff had 412
A-8
individual one-on-one meetings with youth. This is nearly double the number of individual check-ins
and one-on-one meetings from the previous year.
o Successfully Moved to telehealth due to COVID-19
o Provided 6 clients with mental health referrals.
o All Empowerment participants receive an emergency services “Safety Phone List”, including contact
information for CHD’s Empowerment Program, Contra Costa Crisis Center, The Trevor Project, Planned
Parenthood, Community Violence Solutions, STAND Against Violence, Runaway Hotline, Homeless
Hotline, as well as having space to add information for trusted adults and friends. Additional referrals
and linkages are provided as needed, and upon participant assent.
• FY 20-21 African American Wellness Program:
o The African American Wellness Program Roster for support groups from July 2020- June 2021contained
a total of 141 unduplicated attendees.
o There were 389 newsletters distributed to people (outreach) and 67 people attended outreach events.
o Participants who attended the Mind, Body & Soul support groups received tools & techniques to
identify barriers. Participants were individually provided services to help them address their current
issues. Participants were referred to Contra Costa Crisis 211 and the Mental Health Access Line.
o Staff assisted participants by helping them to navigate through the system by assisting with calls to the
Mental Health Access line for appointments, attending doctor appointments, and following up with
participants to check on progress.
• FY20-21 Youth Empowerment Program:
o 57 individuals were served. This number is much less than previous years due to the extreme difficulty
in connecting with LGBTQ+ youth in their home environments during COVID-19. Youth cited lack of
privacy in their home environments and overall stress due to the pandemic as a reason for lack of
participation.
o Telephone communications, email and secure video conferencing, via Zoom, were the main forms of
delivering telehealth support to participants, since COVID-19.
o Staff facilitated 43 educational group sessions, one leadership session, and 833 individual check-ins,
assessments and support sessions. This is double the number of individual check-ins and one-on-one
meetings from the previous year. The sharp increase in this number is due primarily to the shelter in
place order, which led to many participants being willing to only engage in one-on-one, non-video,
communication with staff, and not wanting to participate in groups via telehealth platforms.
o Staff worked closely with local schools in East County to coordinate care and referrals.
o Staff periodically administers the Adolescent Mental Health Continuum Short Form (MHC -SF) during
one-on-one meetings to help assess need for referral to mental health services. Staff provided 10
clients with mental health referrals.
o All Empowerment participants receive an emergency services “Safety Phone List”, including contact
information for CHD’s Empowerment Program, Contra Costa Crisis Center, The Trevor Project, Planned
Parenthood, Community Violence Solutions, STAND Against Violence, Runaway Hotline, Homeless
Hotline, as well as having space to add information for trusted adults and friends. Additional referrals
and linkages are provided as needed, and upon participant assent.
• FY 21-22 African American Wellness Program:
o The African American Wellness Program serves adults 18 and older, living in East Contra Costa County.
African American Wellness Program supports participants by empowering them to recognize and
achieve inner strengths and coping strategies to maintain emotional wellness.
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o Provided support groups for 155 unduplicated attendees.
o 755 newsletters were distributed
o Outreached to 120 people at community events.
o Participants who attended Mind, Body & Soul support groups received tools & techniques to identity
barriers. Participants were individually provided services to help them address their current issues.
Participants were referred to Contra Costa crisis center 211, mental health access line.
o C.H.A. Michelle Moorehead & R.L. Lisa Gordon assist participants with system navigation.
o The Community Health Advocate called the mental health access line with participants to support
making appointments. They also attended doctor’s appointment, provided follow up.
• FY 21-22 Youth Empowerment Program:
o Staff facilitated 116 educational group sessions and 1137 individual check-ins, assessments and support
sessions. This is more than double the number of group sessions and more than 300 more individual
check-ins and one-on-one meetings from last year.
o Information on mental health topics and services comes up “naturally” during the weekly support
groups so this is not seen as a “stand alone” component by staff. However, regular check-ins and one-
on-one meetings and assessments were provided allowing staff to identify possible “red flags”, such as
symptoms of anxiety, depression, and suicidal ideation, or youth are distressed.
o During check-ins and one-on-one meetings, staff always inquires as to youth’s experiences with school,
family and peers, interest, wellness, and willingness to participate in mental health services, outside
and in addition to Empowerment’s programming.
o Telephone communications, email and secure video conferencing, via Zoom, are the main forms of
delivering telehealth support to participants, in addition to in person meetings, since COVID-19.
o As indicators warrant, staff makes referrals to appropriate, culturally responsive services.
o Staff has ongoing relationships with Care and Cost Teams at Hillview Juni or High, in Pittsburg; Pittsburg
High, in Pittsburg; and Deer Valley High, in Antioch which include mental health providers allowing
expeditious entry into treatment, as youth became willing to do so (except in emergency
circumstances).
o Staff also had a functioning knowledge of the processes for referral to access services through Contra
Costa Health Services and private providers and actively support participants and their guardians
navigate these systems.
o The average length of time between referral and access to treatment for this year is just four (4) weeks.
The average duration of symptoms related to mental illness prior to referral is also four (4) weeks.
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CHILD ABUSE PREVENTION COUNCIL (CAPC)
Carol Carrillo, ccarrillo@capc-coco.org
2120 Diamond Blvd #120, Concord, CA 94520, www.capc-coco.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The Child Abuse Prevention Council has worked for many years to prevent the maltreatment of children. Through
providing education programs and support services, linking families to community resources, mentoring, and steering
county-wide collaborative initiatives, CAPC has led Contra Costa County’s efforts to protect children. It continually
evaluates its programs to provide the best possible support to the families of Contra Costa County.
PROGRAM: THE NURTURING PARENTING PROGRAM
a. Scope of Services: The Child Abuse Prevention Council of Contra Costa provides an evidence-based curriculum
of culturally, linguistically, and developmentally appropriate, Spanish speaking families in East County, and
Central County’s Monument Corridor. The 20- week curriculum immerses parents in ongoing training, free of
charge, designed to build new skills and alter old behavioral patterns intended to strengthen families and
support the healthy development of their children in their own neighborhoods. Developmental assessments
and referral services are provided to each family served in the program using strategies that are non-
stigmatizing and non-discriminatory. Families are provided with linkages to mental health and other services as
appropriate. Providing the Nurturing Parenting Program (NPP) in the Monument Corridor of Concord and East
County allows underserved parents and children access to mental health support in their own communities and
in their primary language.
b. Target Population: Latino children and their families in Central and East County.
c. Payment Limit: FY 23-24: $192,311
d. Number served: FY 19-20: 169; FY 20-21: 159; FY 21-22: 213
e. Outcomes:
• FY 19-20:
o Two 20-week classes in Central and East County serving parents and their children.
o During the first semester of The Nurturing Parenting Program a total of 44 parents and 45 children
enrolled in the program. A total of 29 parent and 36 children completed and graduated from the NPP
successfully.
o During the second semester of The Nurturing Parenting Program a total of 41 parents and 39 children
enrolled in both regions. A total of 31 parents completed and graduated from the program despite the
many challenges faced during the COVID-19 Shelter-in- Place.
o Staff modified sessions to meet parents needs during the pandemic and offered resources to families
who lost their jobs, linked parents to internet access, and guided them on how to start using zoom to
stay connected.
o All parent participants completed pre- and post-tests. All parents improved their scores on at least four
out of five ‘parenting constructs’ (appropriate expectations, empathy, discipline, self-awareness, and
empowerment).
• FY 20-21:
o Two 20-week classes in Central and East County serving parents and their children. Modifications were
made as needed to accommodate challenges that arose due to the COVID-19 pandemic.
o The Nurturing Parenting Program enrolled a total of 83 Latino parents and 76 children during the fiscal
year.
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o The first semester Central County served 22 parents, successfully graduating 17 parents, East County
served 20 and graduated 12 parents. The second semester Central County served 21 parents and
graduated 13, East County served 20 parents and graduated 15.
o Parents who dropped out of the program were contacted to gather feedback and offer additional
support. Parents dropping out reported having the opportunity to return to the work force, others
shared feeling overwhelmed with school demands and not having time to attend sessions.
o All parent participants completed pre- and post-tests. Overwhelmingly, parents improved their scores
on at least four out of five ‘parenting constructs’ (appropriate expectations, empathy, discipline,
appropriate family roles, and values power independence)
• FY 21-22:
o Four 18-week classes in Central and East County serving parents and their children.
o Enrolled a total of 91 Latino parents and 122 children during the fiscal year.
o The first semester Central County served 26 parents, 18 participated and 13 successfully graduated the
program. East County served 32 parents, 19 participated in sessions and 16 successfully graduated.
o The second semester Central County served 18 parents all 18 participated and 15 graduated, East
County served 15 parents and graduated 11.
o Parents who dropped out of the program were contacted by NPP staff to offer additional support and
linkage if need be. Staff gathered feedback from parents dropping out; parents’ reports provided the
following findings: parents financial demand increased, return to the work force, and/or work
additional job.
o In addition to the curriculum information, psychoeducation was provided to help raise self-awareness,
identify mental health/behavioral challenges that may need professional support.
o NPP also offered three sessions with the collaboration of Dr. Hector Rivera-Lopez. Dr. Rivera who has
experience working with the Latino community in Contra Costa County offers participants an
opportunity to identify possible behavioral/mental health needs that in the past were perceived as
“normal” parenting practices.
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CONTRA COSTA CRISIS CENT ER
Tom Tamura, TomT@crisis-center.org
P.O. Box 3364 Walnut Creek, CA 94598 925 939-1916, x107, www.crisis-center.org
GENERAL DESCRIPTION OF THE ORGANIZATION
The mission of the Contra Costa Crisis Center is to keep people alive and safe, help them through crises, and connect
them with culturally relevant resources in the community.
PROGRAM: SUICIDE PREVENTION CRISIS LINE
a. Scope of Services:
• Contra Costa Crisis Center will provide services to prevent suicides throughout Contra Costa County by
operating a nationally certified 24-hour suicide prevention hotline. The hotline lowers the risk of suicide by
assuring 24-hour access to real time services rendered by a trained crisis counselor who not only assesses
suicide and self-harm lethality and provides intervention, but links callers to numerous mental health
treatment options. This linkage occurs via referral to culturally relevant mental health services as well as
provides real time warm transfer to those services when appropriate. because the hotline operates
continuously regardless of time or day, all callers receive timely intervention and access to service when
they need it and
Immediately upon their request. The Crisis Center’s programs are implemented (including agency program
and hiring policies, bylaws, etc.) In a welcoming and intentionally non-discriminatory manner. Much of our
outreach activities and staff/volunteer training activities center around increased awareness of myriad
mental health issues, as well as mental health services, consumer stigma reduction to increase community
comfort at accessing services and in referring those in need.
• Key activities include: answering local calls to toll-free suicide hotlines, including a Spanish-language
hotline; the Crisis Center will maintain an abandonment rate at or below national standard; assisting callers
whose primary language other than English or Spanish through use of a tele-interpreter service; conducting
a lethality assessment on each crisis call consistent with national standards; making follow-up calls to
persons (with their consent) who are at medium to high risk of suicide with the goal of 99% one- month
follow up survival rate; and training all crisis line staff and volunteers in a consistent and appropriate model
consistent with AAS (American Association of Suicidology) certification. As a result of these service
activities, >99% of people who call the crisis line and are assessed to be at medium to high risk of suicide
will be survivors one month later; the Crisis Center will continuously recruit and train crisis line volunteers
to a minimum pool of 25 multi-lingual/culturally competent individuals within the contract year, Spanish-
speaking counselors will be provided 80 hours per week.
• The Crisis Center will provide community outreach and education about how to access crisis services.
Priority and vigorous outreach efforts are directed to underserved and hard to reach populations such as
youth, elderly, isolated, persons with limited English, LGBQT, etc. and focus changes as community needs
emerge and are identified.
• The Crisis Center will offer grief support groups and postvention services to the community
• The Crisis Center will liaison with the County Coroner to provide referrals for grieving survivors (and
mitigating contagion).
• In Partnership with County Behavioral Health, the Contra Costa Crisis Center will co- chair the Countywide
Suicide Prevention Committee.
b. Target Population: Contra Costa County residents in crisis.
c. Payment Limit: FY 23-24: $413,652
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d. Number served: FY19-20: 21,577; FY 20-21: 20,082; FY 21-22: 21,971
e. Outcomes:
• FY 19-20:
o Services provided in English and Spanish, and callers have access to the Language Line interpreter
services in 240 languages.
o Upgraded to an advanced web-based phone system software in July 2019, allowing for remote work
in case of a disaster, and increased the accuracy of calls answered, average speed to answer (in
seconds), and abandonment rate measurements. This allowed calls to the 24-hour crisis lines to
continue without interruption with staff and volunteers working either in the office or remotely due
to COVID-19.
o 21,577 referrals were made to mental health services
o Managed an unprecedented increase in total call volume starting in March 2020 with callers needing
referrals for health, food, housing, and financial assistance as well as experiencing feelings of high
anxiety and stress.
o Provided a 54+ hour call center training for new call center staff and volunteers several times
throughout the year
• FY 20-21:
o Services provided in English and Spanish, and callers have access to the Language Line interpreter
services in 240+ languages.
o 20,082 Mental Health / Crisis Calls received. Provided callers linkage to mental health services through
community resources as appropriate for each call. 100% of callers were assessed for suicide risk level,
and all callers with a risk level of medium or high were offered a follow-up call.
o Maintained a pool of 58 active call center volunteers during this reporting period.
o Provided 54 hours of training curriculum over 10 weeks virtually (30 hours) and in-person (24+ hours)
for each new volunteer training cohort in June-July 2020 and January-February 2021.
o Continued to provide virtual outreach and education presentations regarding Crisis Center Agency
Services, Suicide Prevention, Grief & Loss, and participated in virtual resource fairs due to COVID-19
concerns during this reporting period
o Continued to co-chair the Suicide Prevention Coalition monthly meetings virtually with County Mental
Health
o Exceeded target goals for Suicide Assessment and Intervention Trainings by providing free virtual
trainings offered to all partner agency providers countywide with optional CE credits available:
• Three- 6-hour Trainings
• Three- 1-hour Trainings (one conducted in Spanish)
• Two- 4-hour Trainings
• FY 21-22:
o Provided immediate counseling, active listening, emotional support, and referrals to community
resources via a 24-hour Crisis & Suicide hotline via phone and text. Calls and texts were answered by live
Call Specialists in English and Spanish, as well as access to the 24/7 Language Line interpreter services
for over 240 languages.
o Provided callers linkage to mental health services through community resources as appropriate. 100% of
callers were assessed for suicide risk level, and all callers with a risk level of medium or high were
offered a follow-up call.
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o Provided debriefing, supervision, silent monitoring, and consultation for staff and volunteers. Staff and
volunteers reflect County demographics in diversity of country of origin, languages spoken, culture,
gender, religion, sexual orientation and socio-economic class.
o Exceeded target goals for total mental health/crisis/suicide calls, call response time, and call
abandonment rate during this reporting period.
o Exceeded target goal for number of active call center volunteers including several with multilingual skills
during this reporting period.
o Provided 54+ hours of classroom and one-on-one mentoring training curriculum for two new volunteer
training cohorts (August 2021 and May 2022).
o Exceeded target goals for Suicide Assessment and Intervention Trainings by providing free virtual
trainings offered to all partner agency providers countywide with optional CE credits available:
• Three- 6-hour Trainings (two virtual, one in-person)
• Three- 1-hour Virtual Trainings (one conducted in Spanish)
• Two- 4-hour Virtual Trainings
o Continued to provide virtual outreach and education presentations regarding Crisis Center Agency
Services and Suicide Prevention.
o Continued to co-chair the Suicide Prevention Coalition monthly meetings.
o Responded to ten Postventions/Mobile Grief Response Requests after the sudden death of a student or
colleague at a school, business, or agency.
o Conducted several planning and coordination meetings with the PES team for the follow-up program for
consenting patients discharged from PES. Follow-Up program promotion to patients began August 1,
2022.
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COUNSELING OPTIONS PARENT EDUCATION (C.O.P.E.) FAMILY SUPPORT CENTER
Cathy Botello, cathy.botello@copefamilysupport.org
3000 Citrus Circle, Ste. 220, Walnut Creek, CA 94598 (925) 689-5811, http://copefamilysupport.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
C.O.P.E.’s mission is to prevent child abuse by providing comprehensive support services to strengthen family
relationships and bonds, empower parents, encourage healthy relationships, and cultivate nurturing family units to
encourage an optimal environment for the healthy growth and development of parents and children through parent
education.
PROGRAM: POSITIVE PARENTING PROGRAM (TRIPLE P) EDUCATION AND SUPPORT
a. Scope of Services: In partnership with First 5 Contra Costa Children and Families Commission and C ontra Costa
County Behavioral Health Services, C.O.P.E. is funded to deliver Positive Parenting Program classes to parents of
children ages 0–17. The C.O.P.E Family Support Center will provide approximately 21 services using the evidence -
based Triple P — Positive Parenting Program Level 2 Seminar, Level 3 Primary Care, Level 4 Group, Level 5
Pathways, Level 5 Enhanced, Level 5 Transitions, Level 5 Lifestyle multi -family support groups, at low or no cost to
parents of children two to seventeen years of age.
The program utilizes an evidence based self-regulatory model that focuses on strengthening the positive
attachment between parents and children by building a parent’s capacity for the following five aspects:
i. Self-sufficiency - having the ability to use one’s own resources to independently solve
problems and decrease reliance on others.
ii. Self-efficacy - having the confidence in performing daily parenting tasks.
iii. Self-management - having the tools and skills needed to enable change.
iv. Personal agency - attributing the changes made in the family to own effort or the
effort of one’s child.
v. Problem-solving - having the ability to apply principles and strategies, including creating parenting plans to
manage current or future problems.
All classes are available in Spanish, Arabic, Farsi and/or English. To outreach to the community about the
curriculum and benefits of Triple P Parenting, C.O.P.E. provides management briefings, orientation, and
community awareness meetings to partner agencies. C.O.P.E. supports and organizes annual trainings for other
partnering agencies, including pre-accreditation trainings, fidelity oversight and clinical and peer support to build
and maintain a pool of Triple P practitioners.
b. Target Population: Contra Costa County parents of children and youth with identified special needs. Our
targeted population includes caregivers residing in underserved communities throughout Contra Costa County.
c. Payment Limit: FY 23-24: $276,270
d. Number served: FY 19-20: 235; FY 20-21: 200; FY 21-22: 217
e. Outcomes:
• FY 19-20:
o Provided 21 Triple P Positive Parenting Group classes and seminars to groups in West, Central and East
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Contra Costa County.
o Enrolled 235 client family members in Triple P Parenting classes.
o Provided a Family Transitions Triple P training program and accredited 18 practitioners.
o Beginning in Mid-March 2020, COPE moved all Triple P classes to online using the Zoom video
conferencing platform.
o Pre and Post Test Survey results indicate program participants showed a 37% decrease in depression,
41% decrease in anxiety, and 24% decrease in overall stress.
o Access and linkage to on-going treatment supported through warm hand off referrals for housing,
vocational, legal, and mental health services.
• FY 20-21:
o Provided twenty-one (21) Triple P Positive Parenting Group classes and seminars to groups in West,
Central and East Contra Costa County. Enrolled 257 individuals in these classes and seminars.
o Provided a Family Transitions Triple P training program and accredited 22 practitioners.
o Continued Triple P classes online using the Zoom video conferencing platform due to the COVID-19
pandemic.
o Provided case management services for families who asked for additional resources. Additionally, if a
parent’s assessment indicated a concern, the participant was contacted to determine if additional
community support was needed. Where appropriate, referrals were made for additional mental health
services.
o Access and linkage to on-going treatment supported through warm hand off referrals for housing,
vocational, legal, and mental health services.
• FY 21-22:
o Provided twenty-one (21) Triple P Positive Parenting Group classes and seminars to residents in West,
Central and Eastern Contra Costa County.
o Enrolled 217 family members in Triple P Positive Parenting classes.
o Provided case management services for families in need of additional resources.
o Clinical and Master level social work interns were provided pre-accreditation training through assisting
accredited Triple P practitioners in their classes. An additional two practitioners were accredited in
Level 4 Stepping Stones through a training offered by a Triple P provider agency in Mendocino County.
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FIRST FIVE CONTRA COSTA
Wanda Davis, wdavis@firstfivecc.org
1486 Civic Ct, Concord CA 94520. (925) 771-7328, http://www.first5coco.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The mission of First 5 Contra Costa is to foster the optimal development of children, prenatal to five years of age. In
partnership with parents, caregivers, communities, public and private organizations, advocates, and county government,
First Five supports a comprehensive, integrated set of sustainable programs, services, and activities designed to improve
the health and well-being of young children, advance their potential to succeed in school, and strengthen the ability of
their families and caregivers to provide for their physical, mental, and emotional growth.
PROGRAMS: TRIPLE P POSITIVE PARENTING PROGRAM
a. Scope of Services: First Five Contra Costa and Contra Costa Behavioral Health jointly fund the Triple P Positive
Parenting Program that is provided to parents of age 0 - 5 children. The intent is to reduce the maltreatment of
children by increasing a family’s ability to manage their children’s behavior and to normalize the need for support
to develop positive parenting skills. The Triple P program provides timely access to service by placing the classes
throughout county and offering classes year-round. The Program has been proven effective across various cultures,
and ethnic groups. Triple P is an evidence-based practice that provides preventive and intervention support. First 5
Contra Costa provides over-site of the subcontractor, works closely with the subcontractor on program
implementation, identifying, recruiting, and on-boarding new Triple P Practitioners, management of the database,
review of outcome measurements, and quality improvement efforts. The partnership is intended to provide
outreach for increasing recognition of early signs of mental illness.
b. Target Population: Contra Costa County parents of at risk 0–5 children.
c. Payment Limit: FY 23-24: $92,023
d. Number Served: FY 19-20: 189; FY 20-21: 189; FY 21-22: 193
e. Outcomes:
• FY 19-20:
o Delivered 15 classes and 2 seminar series throughout the county at various times and convenient
locations to accommodate transportation barriers. (through partnership with C.O.P.E.)
o Held 12 presentations and briefings to early childhood organizations as an engagement and recruitment
tool
o Offered case management support to parents as appropriate
• FY 20-21:
o Delivered 15 classes throughout the county at various times and convenient locations to accommodate
transportation barriers. (Through partnership with C.O.P.E.)
o Held 14 presentations and briefings to early childhood organizations as an engagement and
recruitment tool
o Offered case management support to 45 families who asked for additional resources.
o Trained and accredited 7 practitioners who supported classes for parents with children ages 0-5.
• FY 21-22:
o Provided 16 Group Triple P classes for parents with children ages 0-5 and served 193 participants.
o 80% of families completed the Triple P program.
o Classes were free to all participants and provided in English and Spanish in East, West, and Central
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County.
o Conducted 12 Seminars African American families with children ages 0-5.
o 46 families with children ages 0-5 received additional case management services.
o Conducted 12 presentations and briefings outreach activities to early childhood organizations to
educate them about Triple P class offerings and program participation requirements.
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FIRST HOPE (C ONTRA C OSTA H EALTH )
Jude Leung, yatmingjude.leung@cchealth.org
391 Taylor Boulevard, Suite 100, Pleasant Hill, CA 94523 925-608-6550, http://www.firsthopeccc.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Contra Costa Behavioral Health Services combines Mental Health, Alcohol & Other Drugs and Homeless Program into a
single system of care. The First Hope program operates within Contra Costa Behavioral Health’s Children’s System of
Care but is a hybrid program serving both children and young adults.
PROGRAM: FIRST HOPE: EARLY IDENTIFICATION AND INTERVENTION IN PSYCHOSIS
a. Scope of Service: The mission of the First Hope program is to reduce the incidence of psychosis and the
secondary disability of those developing a psychotic disorder in Contra Costa County through:
• Early Identification of young people between ages 12 and 30 who are showing very early signs of psychosis
and are determined to be at risk for developing a serious mental illness.
• Engaging and providing immediate treatment to those identified as “at risk”, while
maintaining progress in school, work, and social relationships.
• Providing an integrated, multidisciplinary team approach including psychoeducation, multi -family groups,
individual and family therapy, case management, occupational therapy, supported education and
vocation, family partnering, and psychiatric services within a single service model.
• Outreach and community education with the following goals: 1) identifying all young people in Contra
Costa County who are at risk for developing a psychotic disorder and would benefit from early
intervention services; and 2) reducing stigma and barriers that prevent or delay seeking treatment through
educational presentations.
• In FY 18-19, the program expanded to offer Coordinated Specialty Care (CSC) services to First Episode
Psychosis (FEP) young people ages 16-30, and their families, who are within 18 months of their first
episode
b. Target Population: 12–30-year-old young people and their families
c. Total Budget: FY 23-24: $3,550,789
d. Staff: 27 FTE full time equivalent multi-disciplinary staff
e. Number served: FY 19-20: 960; FY 20-21: 987; FY 21-22: 876
f. Outcomes:
• FY 19-20:
o Helped clients manage Clinical High-Risk symptoms and maintain progress in school, work, and
relationships.
o One conversion out of 78 from clinical high risk to psychosis.
o 104 First Hope clients had zero PES visits or hospitalizations.
o Zero completed suicides in FY 19-20.
o Trained 13 new staff in the Coordinated Specialty Care (CSC) model and trained and certified all staff in
MultiFamily Group Treatment (MFGT) and Cognitive Behavioral Therapy for Psychosis (CBTp).
o Reduced the stigma associated with symptoms.
• FY 20-21:
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o Helped clients manage Clinical High-Risk symptoms and maintain progress in school, work, and
relationships.
o Two conversions out of 63 from clinical high risk to psychosis (conversion rate of 3%).
o 108 First Hope clients had zero PES visits or hospitalizations.
o Zero completed suicides in FY 20-21.
o Conducted fewer outreach presentations than usual due to the COVID pandemic; however, First Hope
still trained 66 clinicians that included staff from hospitals and community-based mental health
agencies such as Seneca and Putnam Clubhouse, as well as psychology interns.
o Reduced the stigma associated with symptoms.
• FY 21-22:
o Helped clients manage Clinical High-Risk symptoms and maintain progress in school, work, and
relationships.
o Zero conversions from clinical high risk to psychosis.
o 80% of First Hope clients had zero PES visits or hospitalizations.
o Zero completed suicides in FY 21-22.
o Trained 218 clinicians that included staff from county and community-based mental health agencies
such as the Contra Costa Behavioral Health West Childrens Clinic and Seneca, as well as family
medicine residents, psychology interns, and students from the SPIRIT program, which trains individuals
with lived experience of mental health and/or substance use disorders to become peer providers.
o Reduced the stigma associated with symptoms.
• Long Term Public Health Outcomes:
o Reduce conversion rate from Clinical High-Risk symptoms to schizophrenia.
o Reduce incidence of psychotic illnesses in Contra Costa County.
o Increase community awareness and acceptance of the value and advantages of seeking mental health
care early.
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HOPE SOLUTIONS (FORMERLY CONTRA COSTA INTERFAITH HOUSING)
Beth Limberg, blimberg@hopesolutions.org
399 Taylor Blvd. Ste. 115, Pleasant Hill, CA 94530 (925) 944-2244, https://www.hopesolutions.org/
GENERAL DESCRIPTION OF THE ORGANIZATIO N
Hope Solutions provides permanent, affordable housing and vital, on-site support services to homeless and at-risk
families and individuals in Contra Costa County. By providing services on-site at the housing programs where individuals
and families live, we maximize timeliness and access to services. This model also minimizes the discriminatory barriers to
support, due to lack of transportation or other resources.
PROGRAM: STRENGTHENING VULNERABLE FAMILIES
a. Scope of Services:
• The Strengthening Vulnerable Families program provides support services at 5 locations. All these locations
house vulnerable adults and/or families with histories of homelessness, mental health challenges and/or
substance abuse problems. Case management was provided on-site and in-home for all residents requesting
this support. Youth enrichment/afterschool programming was provided at all family housing sites. The total
number of households offered services under this contract was 286, including the following sites:
o Garden Park Apartments (Pleasant Hill) – 27 units permanent supportive housing for formerly homeless
families with disabilities
o Lakeside Apartments (Concord) – 124 units of affordable housing for low-income families and individuals
(including 12 units of permanent supportive housing for formerly homeless residents with disabilities).
o Bella Monte Apartments (Bay Point) – 52 units of affordable housing for low- income families and
individuals
o Los Medanos Village (Pittsburg) – 71 units of affordable housing for low-income families and individuals
o MHSA funded housing (Concord, Pittsburg) - 12 residents in 3 houses.
• In addition to case management, Hope Solutions also provides property management and maintenance for
the 12 units of MHSA housing.
• Hope Solutions also agreed to participate with helping to host a community forum on permanent supportive
housing during the year.
b. Target Population: Formerly homeless/at-risk families and youth.
c. Payment Limit: FY 23-24: $421,221
d. Number served: FY 19-20: 433; FY 20-21: 367; FY 21-22: 429
e. Outcomes:
• FY 19-20:
o Provided 8 parenting support groups, 8 sessions/group at the 4 housing sites for a total of 67 group
sessions and least 83 participants.
o Provided 4350 hours of support services with on-site case management to 275 families/433
individuals.
o After the Shelter-in-Place order many residents lost their jobs. Working remotely, case managers
assisted 23 residents to access unemployment resources, and 33 residents to access COVID funds to
subsidize rents. At Lakeside 12 undocumented families were also assisted to receive the COVID
California state funds designated for immigrants.
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o Staff also organized food resources for families with limited funds and delivered food to over 100
households to help keep residents safe. Case managers also distributed activity bags to youth
including crayons, activity booklets, and hand sanitizer/PPE. Masks were distributed to over 100
families as needed, and education and support was offered regarding the stay-at-home order and the
COVID19 virus.
o Provided 2914 hours of service to 181 youth at youth enrichment centers in the four housing sites.
Activities included afterschool programming, summer programming, educational advocacy, and a teen
support group.
o 99% (277/281) of families maintained their housing. 96% (104/108) of families at risk for eviction
remained housed. 98% (243/248) of families requesting assistance with concrete resources had their
request fulfilled (e.g., access to food, employment, transportation, healthcare, and mental health
resources).
o 100% (8/8) of the residents who attended the wellness/harm-reduction group sessions reported using
the coping strategies they learned in the groups.
o 77% (33/43) of youth who were assessed with the Social Skills Index Survey (SSIS) improved their skill
score over the year.
o 87% (71/82) of youth that participate in the afterschool academic and tutoring program achieved at
least four new CA Academic benchmarks.
o 86% (62/72) of grades K through 5 children achieved progress with their reading skills
o 100% (4/4) of Teen Club youth participants completed end of year surveys and showed improved self-
concept/self-esteem.
o 88% (75/85) of parents who received educational advocacy/coaching reported having an
improved/positive experience working with school personnel.
• FY 20-21:
o Altered services as needed to accommodate family needs during the COVID-19 pandemic.
o 89% (16/18) of youth that participated in the afterschool academic and tutoring program achieved at
least 4 benchmarks.
o 94% (74/79) of the families receiving intensive case management, showed improvement in at least
one area of self-sufficiency as measured annually on the 20 area, self-sufficiency matrix (and had an
average score of stable (3) or better on this assessment).
o 100% (193/193) of families maintained their housing and 100% (103/103) of families at risk for
eviction remained housed. One of the families living for many years at Garden Park Apartments was
able to purchase their own home
o 98% (126/128) of families requesting assistance with concrete resources had their request fulfilled.
This was a heavy year for concrete service needs as families coped with the stay home orders, home
schooling, unemployment and access to the financial resources being offered under the pandemic.
Examples of their requests included access to food, employment support/unemployment applications,
technological resources (computers, internet) transportation, healthcare and mental health resources
and benefits offered under the Rescue Bill.
o 80% (8/10) of families taking the Parental Stress Index assessment showed lowered levels of stress
after group participation.
o 100% (10/10) of the residents who attended the wellness/harm-reduction group sessions reported
using the coping strategies they learned in the groups.
o 100% (74/74) of parents who received educational advocacy/coaching reported having an
improved/positive experience working with school personnel.
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o Provided 914 hours of advocacy for families working with remote learning.
o Many parents attended the remote support groups at the 4 sites. Anecdotal feedback from the
parents was uniformly positive, as reported above. Hope Solutions had challenges with getting the
Parental Stress Index data due to the paper/in-person nature of the assessment. With the realization
that the pandemic would be continuing for a while, Hope Solutions applied for and received a grant to
purchase digital versions of the PSI assessment tool and will be using that in the coming year to be
able to obtain more feedback.
• FY 21-22:
o Provided on-site case managers and youth enrichment coordinators at 7 housing sites. One of these
sites houses 27 formerly homeless families. Three of these housing sites are affordable housing for
247 households that have incomes at 50% or lower than the Average Median Income of the
community. The last 3 housing sites house 4 individuals at each of 3 houses.
o 83% (34/41) of youth maintained or showed improvement in self-esteem and confidence as measured
by the Piers-Harris Self-Concept Scale.
o 91% (21/23) families with children at GPA showed improvement in at least one area of self-sufficiency
and had an average score of stable (3) or better on this assessment.
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JAMES MOREHOUSE PROJECT (JMP) (FISCAL SPONSOR BAY AREA COMMUNITY RESOURCES)
Jenn Rader, jenn@jmhop.org
540 Ashbury Ave, El Cerrito, CA 94530, (510) 231-1437, http://www.jamesmorehouseproject.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The James Morehouse Project (JMP) works to create positive change within El Cerrito High School through health
services, counseling, youth leadership projects and campus-wide school climate initiatives. Founded in 1999, the JMP
assumes youth have the skills, values, and commitments to create change in their own lives and the life of the school
community. The JMP partners with community and government agencies, local providers, and universitie s.
PROGRAM: JAMES MOREHOUSE PROJECT (JMP)
a. Scope of Services: The James Morehouse Project (JMP), a school health center at El Cerrito High School (fiscal
sponsor: BACR), offers access to care and wellness through a wide range of innovative youth development
programs for 300 multicultural youth in West Contra Costa County. Through strategic partnerships with
community-based agencies, local universities, and county programs, JMP offers three main program areas that
include: Counseling & Youth Development, Restorative School-Wide Activities, and Medical & Dental Services. Key
activities designed to improve students’ well-being and success in school include: AOD Prevention;
Migrations/Journeys (immigration/acculturation); Bereavement Groups (loss of a loved one); Culture Keepers
(youth of color leadership); Discovering the Realities of Our Communities (DROC – environmental and societal
factors that contribute to substance abuse); Peer Conflict Mediation; and Dynamic Mindfulness.
As an on-campus student health center, the JMP is uniquely situated to maximize access and linkage to mental
health services for young people from underserved communities. The JMP connects directly with young people at
school and provides timely, ongoing, and consistent services to youth on-site. Because the JMP also offers a wide
range of youth development programs and activities, JMP space has the energy and safety of a youth center. For
that reason, students do not experience stigma around coming into the health center or accessing services.
b. Target Population: At-risk students at El Cerrito High School
c. Payment Limit: FY 23-24: $115,815
d. Numbers Served: FY 19-20: 405; FY 20-21: 328; FY 21-22: 399
e. Outcomes:
• FY 19-20:
o With the help of a team that included 8 clinical interns, JMP served 405 young people participated in 23
different groups and/or individual counseling.
o Referred 17 young people to mental health services.
o Altered services to accommodate remote support with COVID-19 including partnering with community-
based partners like the Seneca MRT in crisis situations.
o COVID-19 related needs were addressed through case management, including working with young
people and families around challenges with distance learning (e.g., accessing Wi-Fi, troubleshooting
tech challenges), and securing cash assistance and accessing other resources (e.g., food, legal
assistance).
o Stronger connection to caring adults/peers (build relationships with caring adult(s), peers) for
participating youth.
o Increased well-being (diminished perceptions of stress/anxiety, improvement in family/loved-one
relationships, increased self-confidence, etc.) for participating youth.
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o Strengthened connection to school (more positive assessment of teacher/staff relationships, positive
peer connections, ties with caring adults) for participating youth.
• FY 20-21:
o Continued to provide services virtually due to the COVID-19 pandemic. The JMP stayed connected with
school staff, young people and families, through a range of outreach strategies: setting up a JMP space
on Google Classroom, staffing an ongoing drop-in space through Google Meet and collaborating closely
with teachers, guidance counselors, the attendance clerk and JMP’s administrative team to ensure that
JMP was able to contact students/families in need.
o 328 young people participated in 12 different groups and/or individual counseling.
o Partnered with community-based organizations like the Seneca MRT in crisis situations.
o Fifteen-Twenty people attended JMP led monthly evening English Language Advisory Committee (ELAC)
meetings on Zoom. Families learned to access resources in the community and how to advocate for the
rights of their children with school staff. Immigrant families also received case management support
connecting them to legal, housing and other family supports in addition to counseling services for youth
on-site.
o 92% of participating youth reported feeling like “there is an adult at school I could turn to if I need
help.”
o 93% of participating youth “I deal with stress and anxiety better” after program participation.
o 72% of participating students reported they “skip less school/cut fewer classes after program
participation.
• FY 21-22:
o Stronger connection to caring adults/peers (build relationships with caring adult(s), peers) for
participating youth. From student evaluations: 94% of participating youth reported feeling like, “there
is an adult at school I could turn to if I need help.”
o Increased in well-being (diminished perceptions of stress/anxiety, improvement in family/loved-one
relationships, increased self-confidence, etc.) for participating youth. From student evaluations: 91% of
participating youth reported, “I deal with stress and anxiety better” after program participation.
o Strengthened connection to school (more positive assessment of teacher/staff relationships, positive
peer connections, ties with caring adults) for participating youth. From student evaluation: 77% of
participating students reported they “skip less school/cut fewer classes after program participation.
o Strengthened culture of safety, connectedness and inclusion schoolwide. The WCCUSD implemented
The California Healthy Kids Survey at the end of May, 2022. Results are not yet available at this time.
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JEWISH FAMILY & COMMUNITY SERVICES EAST BAY (JFCS )
Fouzia Azizi, fazizi@jfcs-eastbay.org
1855 Olympic Blvd. #200, Walnut Creek, CA 94596 (925) 927-2000, https://jfcs-eastbay.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Rooted in Jewish values and historical experiences, and inspired by the diverse communities the agency serves, JFCS East
Bay promotes the well-being of individuals and families by providing essential mental health and social services to
people of all ages, races, and religions. Established in 1877, JFCS East Bay’s long tradition of caring directly impacts the
lives of approximately 6,000 Alameda and Contra Costa residents each year. The agency provides services in three main
program areas: Refugees & Immigrants, Children & Parents, and Adults & Seniors. Woven throughout these services is a
comprehensive volunteer program.
PROGRAM: COMMUNITY BRIDGES
a. Scope of Services: During the term of this contract, Jewish Family & Community Services East Bay will assist
Contra Costa Behavioral Health to implement the Mental Health Services Act (MHSA), Prevention and Early
Intervention Program “Reducing Risk of Developing Mental Illness” by providing Outreach and Engagement to
Underserved Communities with the Community Bridges Program, providing culturally grounded, community -
directed mental health education and navigation services to 200 to 300 refugees and immigrants of all ages and
sexual orientations in the Afghan, Syrian, Iranian, Iraqi, African, and Russian communities of central Contra
Costa County. Prevention and early intervention-oriented program components include culturally and
linguistically accessible mental health education; early assessment and intervention for individuals and families;
and health and mental health system navigation assistance. Services will be provided in the context of group
settings and community cultural events, as well as with individuals and families, using a variety of convenient
non-office settings such as schools, senior centers, and client homes. In addition, the program will include
mental health training for frontline staff from JFCS East Bay and other community agencies working with
diverse cultural populations, especially those who are refugees and immigrants.
b. Target Population: Immigrant and refugee families of Contra Costa County at risk for developing a serious
mental illness.
c. Payment Limit: FY 23-24: $190,664
d. Number served: FY 19-20: 311; FY 20-21: 225; FY 21-22: 461
e. Outcomes:
• FY 19-20:
o Provided culturally and linguistically appropriate care to all consumers served
o Served 311 people, including 135 frontline staff and 176 clients.
o Completed three out of four planned trainings for the year. The fourth training was cancelled due to
COVID-19. All three trainings were held via Zoom and had high attendance. In total, 135 service
providers from the community were trained, exceeding the target of training 75 frontline staff. 96% of
respondents reported a better understanding of recognizing stress and risk factors after the training
and 91% of respondents reported a better understanding of when to refer clients to specialized
services.
o Provided mental health education classes to 16 Russian-speaking seniors, parenting workshops to 16
Afghan parents, bilingual/bicultural case management to 160 clients (including 85 children ages 18 and
under and 75 adults ages 18 and older and provided bicultural individual therapy services to 25 Dari-
speaking clients.
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o 100% of the 75 adult case management clients reported upon exit they were able to independently
seek help for mental health services, knew how to link to the appropriate persons within the county
health care system or other community resources for resolution of health or mental health issues, and
had an increased understanding of health and mental health care systems in Contra Costa County.
o 81% of participants in the Russian Mental Health classes reported a better understanding of when and
how to seek help, 93% reported an increased ability to recognize stress and risk factors in themselves
and/or family members, and 93% reported feeling more supported after coming to the group.
o 100% of participants in the Afghan Parenting Workshops reported they learned useful skills to become
a more effective parent, had a better understanding of when and how to seek help, and felt more
supported after coming to the group. 87.5% reported having an increased ability to recognize stress and
risk factors in themselves and/or family members.
• FY 20-21:
o Served 225 people, including 120 frontline staff and 105 clients.
o Facilitated two virtual trainings (via Zoom) during the pandemic. Trained 120 service providers from the
community, exceeding the target of training 75 frontline staff
o Provided 10.5 hours of individualized mental health education sessions to 14 Russian-speaking seniors.
o Provided three 7- week series online psychosocial support groups serving 20 Afghan mothers.
o Provided 77 clients with bilingual/bicultural case management.
o Provided over 100 hours of culturally attuned therapy services to 3 refugee clients with in-house and
referred 5 refugee clients to external providers.
o 94% of the adult case management clients reported upon exit that they were able to independently
seek help for mental health services.
o 92% of the adult case management clients reported knowing how to link to the appropriate persons for
resolution of health or mental health issues.
o 100% of the adult case management clients reported upon exit that they had an increased
understanding of health and mental health care systems in Contra Costa County.
o 94% of respondents from our cross-cultural staff trainings reported that they had a better
understanding of recognizing stress and risk factors after the training.
o 91% of respondents from our cross-cultural staff trainings reported that they had a better
understanding of when to refer clients to specialized services.
o 78% of participants of the Russian Mental Health Classes reported to have a better understanding of
when and how to seek help.
o 100% of participants of the Russian Mental Health Classes reported that they have an increased ability
to recognize stress and risk factors in themselves and/or family members, reported feeling more
supported after coming to the group, and reported having a better understanding of the concepts
discussed in individual sessions.
o 100% of participants of the Afghan Mothers’ Support Groups reported having an increased ability to
recognize stress and risk factors, a better understanding of trauma and how it affects the mind and
body, a better understanding of the concepts discussed in group, having learned helpful techniques to
deal with their own stress and emotions, a better understanding of when and how to seek help if I need
it, feeling more supported after attending the group, having learned helpful parenting skills that they
will use with their own children, and being able apply what they learned from the group in their own
life.
o Provided culturally and linguistically appropriate care to all consumers served.
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• FY 21-22:
o Served 461 people. Clients include 185 children (ages 0-15); 98 transition-aged youth (ages 16-25); 166
adults (ages 26-59); and 12 older adults (ages 60+).
o Completed 208 pre-post assessments with adult case management clients (ages 18+).
o Provided 10- week series family support with Sutter Health partnership serving 6 families.
o Provided 208 clients with bilingual/bicultural case management: (ages 18 and older).
o Health and Mental Health System Navigation (Case Management)
• 96% of the adult case management clients reported upon exit that they were able to
independently seek help for mental health services. At entry, 62 % of clients reported that they did
not know how to do this.
• 93% of the adult case management clients reported upon exit that they knew how to link to the
appropriate persons within the county health care system or other community resources for
resolution of health or mental health issues. At entry, 79% of clients reported that they did not
know how to do this.
• 100% of the adult case management clients reported upon exit that they had an increased
understanding of health and mental health care systems in Contra Costa County. At entry, 91 % of
clients reported that they did not understand care systems.
o Women / Men Support / Educational Groups
• 100% of participants reported to have an increased ability to recognize stress and risk factors in
myself or family.
• 100% of participants reported to have a better understanding of trauma and how it affects the
mind and body.
• 100% of participants reported to have a better understanding of the concepts discussed in group.
• 100% of participants reported to have learned helpful techniques to deal with their own stress and
emotions.
• 93% of participants reported to have better understanding of when and how to seek help if I need
it.
• 100% of participants reported to feeling more supported after attending the group.
• 100% of participants reported to have learned helpful parenting skills that they will use with their
own children.
• 100% of participants reported to apply what they learned from the group in their own life.
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JUVENILE JUSTICE SYSTEM – SUPPORTING YOUTH (C ONTRA COSTA H EALTH )
Steve Blum, steven.blum@cchealth.org
202 Glacier Drive, Martinez, CA 94553 (925) 957 -2739
GENERAL DESCRIPTION OF THE ORGANIZATION
The Behavioral Health Services Division of Contra Costa Health Services combines Mental Health, Alcohol & Other Drugs
and Homeless Program into a single system of care. The staff working to support youth in the juvenile justice system
operate within Contra Costa Behavioral Health’s Children’s System of Care.
PROGR AM: ORIN ALLEN YOUTH REHABILITATION FACILITY (OAYRF) / MENTAL HEALTH PROBATION LIAISON
SERVICES (MHPLS)
County behavioral health clinicians strive to help youth experiencing the juvenile justice system become
emotionally mature and law-abiding members of their communities. Services include: screening and assessment,
consultation, therapy, and case management for inmates of the Juvenile Detention Facility and juveniles on
probation, who are at risk of developing or struggle with mental illness or severe emotional disturbance.
a. Scope of Services: Orin Allen Youth Rehabilitation Facility (OAYRF) provides 100 beds for seriously delinquent
boys ages 13-21, who have been committed by the Juvenile Court. OAYRF provides year-round schooling, drug
education and treatment, Aggression Replacement Training, and extracurricular activities (gardening, softball).
Additionally, the following mental health services are provided at OAYRF: psychological screening and
assessment, crisis assessment and intervention, risk assessment, individual therapy and consultation, family
therapy, psychiatric, case management and transition planning.
b. Mental Health Probation Liaison Services (MHPLS) has a team of three mental health probation liaisons
stationed at each of the three field probation offices (in East, Central, and West Contra Costa County). The
mental health probation liaisons are responsible for assisting youth and families as they transition out of
detention settings and return to their communities. Services include: providing mental health and social service
referrals, short term case management, short term individual therapy, short term family therapy. Additionally,
the mental health probation liaisons are responsible for conducting court- ordered mental health assessments
for youth within the county detention system.
c. Target Population: Youth in the juvenile justice system in need of mental health support
d. Payment Limit: FY 23-24: $433,535
e. Staff: 5 Mental Health Clinical Specialists: 3 probation liaisons, 2 clini cians at the Ranch
f. Number Served: FYs 19-20, 20-21, and 21-22: 300+
g. Outcomes:
• FYs 19-20, 20-21, and 21-22:
o Help youth address mental health and substance abuse issues that may underlie problems with
delinquency.
o Increased access to mental health services and other community resources for at risk youth.
o Provide referrals, short-term therapy, and short-term case management to help decrease symptoms of
mental health disturbance.
o Increase family and youth help-seeking behavior; decrease stigma associated with mental illness.
o Work with Probation, families, and youth to decrease out-of-home placements and rates of recidivism.
o Help youth and families increase problem-solving skills.
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LA CLINICA DE LA RAZA
Joanna Ekstrom, jekstrom@laclinica.org
PO Box 22210, Oakland, CA, 94623, (510) 535 2911, https://www.laclinica.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
With 35 sites spread across Alameda, Contra Costa, and Solano Counties, La Clínica delivers culturally and linguistically
appropriate health care services to address the needs of the diverse populations it serves. La Clínica is one of the largest
community health centers in California.
PROGRAM: VÍAS DE SALUD AND FAMILIAS FUE RTES
a. Scope of Services: La Clínica de La Raza, Inc. (La Clínica) will implement Vías de Salud (Pathways to Health) to
target Latinos residing in Central and East Contra Costa County with a goal of: a) 3,000 depression screenings;
b) 250 assessment and early intervention services provided by a Behavioral Health Specialist to identify risk of
mental illness or emotional distress, or other risk factors such as social isolation; and c) 1,250 follow -up
support/brief treatment services to adults covering a variety of topics such as depression, anxiety, isolation,
stress, communication and cultural adjustment. La Clínica’s PEI program category is Improving Timely Access
to Services for Underserved Populations.
Contractor will also implement Familias Fuertes (Strong Families), to educate and support Latino parents and
caregivers living in Central and East Contra Costa County so that they can support the strong development of
their children and youth. The project activities will include: 1) Screening for risk factors in youth ages 0-18
(750 screenings); 2) 75 Assessments (includes child functioning and parent education/support) with the
Behavioral Health Specialist will be provided to parents/caretakers of children ages 0-18; 3) Three hundred
(300) follow up visits with children/families to provide psychoeducation/brief treatment regarding behavioral
health issues including parent education, psycho-social stressors/risk factors and behavioral health issues.
The goal is to be designed and implemented to help create access and linkage to mental health treatment, be
designed, implemented, and promoted in ways that improve timely access to mental health treatment
services for persons and/or families from underserved populations, and be designed, implemented, and
promoted using strategies that are non-stigmatizing and non-discriminatory.
b. Target Population: Contra Costa County Latino residents at risk for developing a serious mental illness.
c. Payment Limit: FY 23-24: $315,771
d. Number served: FY 19-20: 922; FY 20-21: 845; FY 21-22: 799
e. Outcomes:
• FY 19-20 Vías de Salud:
o Offered 3623 depression screenings (120% of yearly target), 296 assessments and early intervention
services (118% of yearly target), and 1238 follow-up support/brief treatment services (99% of yearly
target).
o Programming pivoted to telehealth as needed during COVID-19
• FY 20-21 Vías de Salud:
o Offered 8,521 depression and anxiety screenings ( 284% of yearly target), 1,180 assessments and
early intervention services provided by a Behavioral Health Specialists to identify risk of mental
illness or emotional distress, or other risk factors such as social isolation (472% of yearly target), and
2,786 follow up support/brief treatment services to adults covering a variety of topics such as
depression, anxiety, isolation, stress, communication and cultural adjustment (222% of yearly
target).
o Continued to provide telehealth services as needed due to COVID-19.
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• FY 21-22 Vías de Salud:
o 9,393 depression and anxiety screenings (313.10% of yearly target).
o 1,972 assessments and early intervention services provided by a Behavioral Health Specialists to
identify risk of mental illness or emotional distress, or other risk factors such as social isolation
(789% of yearly target).
o 4,242 follow up support/brief treatment services to adults covering a variety of topics such as
depression, anxiety, isolation, stress, communication and cultural adjustment (339.36% of yearly
target).
• FY 19-20 Familias Fuertes:
o Offered 661 screenings for youth (88% of yearly target), 113 assessments for youth (105% of yearly
target), and 333 follow-up visits with families (111% of yearly target).
o Programming pivoted to telehealth as needed during COVID-19
• FY 20-21 Familias Fuertes:
o Offered 766 screens for risk factors in youth ages 0-17 (102% of yearly target), 233 Assessments
(includes child functioning and parent education/support) with the a Behavioral Health Specialist
were provided to parents/caretakers of children ages 0-17 (310% of yearly target), and 597 follow up
visits occurred with children/families to provide psycho-education/brief treatment regarding
behavioral health issues including parent education, psycho-social stressors/risk factors and
behavioral health issues (199% of yearly target).
o Continued to provide telehealth services as needed due to COVID-19.
• FY 21-22 Familias Fuertes:
o 934 screens for risk factors in youth ages 0-17 (124.53% of yearly target).
o 469 Assessments (includes child functioning and parent education/support) with a Behavioral
Health Specialist were provided to parents/caretakers of children ages 0-17 (625.33% of yearly
target).
o 683 follow up visits occurred with children/families to provide psychoeducation/brief treatment
regarding behavioral health issues including parent education, psycho-social stressors/risk factors
and behavioral health issues (227.67% of yearly target).
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L AO FAMILY COMMUNITY DEVELOPMENT (LFCD)
Kathy Rothberg, krothberg@lfcd.org
1865 Rumrill Blvd. Suite #B, San Pablo, CA 94806, (510) 215-1220, https://lfcd.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Founded in 1980, Lao Family Community Development, Inc. (LFCD) annually assists more than 15,000 diverse refugee,
immigrant, limited English, and low-income U.S. born community members in achieving long-term financial and social
self-sufficiency. LFCD operates in 3 Northern California counties delivering timely, linguistically, and culturally
appropriate services using an integrated service model that addresses the needs of the entire family unit, with the goal
of achieving self-sufficiency in one generation.
PROGRAM: HEALTH AND WELL -BEING FOR ASIAN FAMILIES
a. Scope of Services: Lao Family Community Development, Inc. provides a comprehensive and culturally sensitive
Prevention and Early Intervention Program that combines an integrated service system approach for serving
underserved Asian and Southeast Asian adults throughout Contra Costa County. The program activities
designed and implemented include: comprehensive case management; evidence based educational
workshops using the Strengthening Families Curriculum; and peer support groups. Strategies used reflect non-
discriminatory and non-stigmatizing values. We will provide outreach, education, and support to a diverse
underserved population to facilitate increased development of problem-solving skills, increase protective
factors to ensure families emotional well-being, stability, and resilience. We will provide timely access,
referral, and linkage to increase client’s access to mental health treatment and health care providers in the
community based, public, and private system. LFCD provides in language outreach, education, and support to
develop problem solving skills, and increase families’ emotional well -being and stability, and help reduce the
stigmas and discriminations associated with experiencing mental health. The staff provides a client centered,
family focused, strength-based case management and planning process, to include home visits, brief
counseling, parenting classes, advocacy, and referral to other in-house services such as employment services,
financial education, and housing services. These services are provided in clients’ homes, other community -
based settings, and the offices of LFCD in San Pablo.
b. Target Population: South Asian and Southeast Asian Families at risk for developing serious mental illness.
c. Payment Limit: FY 23-24: $214,315
d. Number served: FY 19-20: 128; FY 20-21: 126; FY 21-22: 127
e. Outcomes:
• FY 19-20:
o A total of 125 clients completed the Pre LSNS assessment and 125 clients completed the Post LSNS
assessments. The average progression was 8 with a high correlation between the participant’s
progression and level of participation in monthly social peer support groups activities and workshops.
o 98% (125 of 128 respondents) of the participants were satisfied with the program services, and 2% (3 of
128 respondents) were somewhat satisfied with the program services.
o 101 clients were referred to mental health services.
o Held 16 Strengthening Families Program (SFP) workshops (2 workshops per month from August 2019 to
March 2020). Due to COVID-19 there were no SFP event from April to May 2020.
o Facilitated 6 different thematic peer support groups/events during the FY
o Provided case management and system navigation for 128 community members
• FY 20-21:
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o A total of 126 clients completed the Pre LSNS assessment and 126 clients completed the Post LSNS
assessments. The average progression was 5 with a high correlation between the participant’s
progression and level of participation in monthly social peer support groups activities and workshops.
o 95% (120 of 126 respondents) of the participants were satisfied with the program services, and 5% (6 of
126 respondents) were somewhat satisfied with the program services.
o 12 participants that were referred to mental health services because of monitoring clients’ mental
health status.
o Held 10 SFP workshops during the program year (1 workshop per month from August 2020 to May
2021).
o Facilitated 24 different thematic peer support groups/events during the FY.
• FY 21-22:
o Served 127 participants from both communities representing a diverse group (Nepali, Tibetan, Lao, and
Mien).
o Provided navigation and timely access to internal and external services including linkages to mental
health and other service providers.
o A total of 127 clients completed the Pre LSNS assessment and 127 clients completed the Post LSNS
assessments. The average progression was 5 with a high correlation between the participant’s
progression and level of participation in monthly social peer support groups’ activities and workshops.
o 94% (120 of 127 respondents) of the participants were satisfied with the program services, and 5% (6 of
127 respondents) were somewhat satisfied with the program services.
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THE LATINA CENTER
Miriam Wong, mwong@thelatinacenter.org
3701 Barrett Ave #12, Richmond, CA 94805, (510) 233-8595, https://thelatinacenter.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Latina Center is an organization of and for Latinas that strive to develop emerging leaders in the San Francisco Bay
Area through innovative training, support groups and leadership programs. The mission of The Latina Center is to
improve the quality of life and health of the Latino Community by providing leadership and personal development
opportunities for Latina women.
PROGRAM: OUR CHILDREN FIRST/PRIMERO NUESTROS NIÑOS
a. Scope of Services: The Latina Center (TLC) provides culturally and linguistically specific parenting education and
support to at least 300 Latino parents and caregivers in West Contra Costa County that 1) supports healthy
emotional, social, and educational development of children and youth ages 0-15, and 2) reduces verbal,
physical and emotional abuse. The Latina Center enrolls primarily low- income, immigrant,
monolingual/bilingual Latino parents and grandparent caregivers of high-risk families in a 12-week parenting
class using the Systematic Training for Effective Parenting (STEP) curriculum or PECES in Spanish (Padres
Eficaces con Entrenamiento Eficaz). Parent Advocates are trained to conduct parenting education classes, and
Parent Partners are trained to offer mentoring, support, and systems navigation. TLC provides family activity
nights, creative learning circles, cultural celebrations, and community forums on parenting topics.
b. Target Population: Latino Families and their children in West County at risk for developing serious mental
illness.
c. Payment Limit: FY 23-24: $137,178
d. Number served: FY 19-20: 314; FY 20-21: 309; FY 21-22: 291
e. Outcomes:
• FY 19-20:
o Served a total of 314 parents (parenting sessions, mental health workshops, psycho- educational
therapy, support groups).
o Additionally, provided 30 learning circles with activities reaching 424 children.
o Outreach efforts reached 1,031 individuals and enrolled 42 people into their programs.
o Parenting classes were held in 4 community-based locations: Cesar Chavez Elementary School, Mira
Vista Elementary, Richmond Charter Academy, and The Latina Center. All classes completed the 10-
week sessions, 6 sessions online.
o 286 parents (244 women and 42 men) registered for the parenting class and completed a pre-
survey in Spanish.
o Based on the responses to the pre-survey, The Latina Center made at least 28 referrals.
o Held 6 Mental Health Workshops in 3 locations (The Latina Center, St Cornelius Catholic Church and
Montalvin Elementary School) for 130 participants; 94 participants completed pre- and post-
surveys.
o Before the workshop, 65% of parents said they did know what mental illnesses are; 35% did not
know. After the workshop, 96.9% understood what mental illnesses are; 3.1% did not understand.
Before the workshop, 57.5% knew any symptoms of mental illness and 42.5% did not. After the
workshop, 81.3% stated they knew signs and symptoms and 18.8% did not.
• FY 20-21:
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o Served 309 individuals
o 198 parents completed a pre-survey in Spanish.
o Parenting classes were held via Zoom due to the COVID-19 Pandemic.
o During the fiscal year, 3 mental health workshops were offered and conducted for 72 participants.
The Latina Center’s social networks garnered more than a thousand views and shares on these
workshops/health topics.
o 80% participants stated the course helped them improve their relationships.
• FY 21-22:
o Served 261 participants in Parenting classes.
o 30 participants in our 4 Mental health workshops.
o 28 participants Psycho-educational sessions.
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LIFELONG MEDICAL CARE
Branda Goldstein, bgoldstein@lifelongmedical.org
2344 6th Street, Berkeley, CA 94710 (510) 981-4156, https://www.lifelongmedical.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Founded in 1976, LifeLong Medical Care (LifeLong) is a multi -site safety-net provider of comprehensive medical, dental,
behavioral health and social services to low-income individuals and families in West Contra Costa and Northern Alameda
counties. In 2017, LifeLong provided approximately 300,000 health care visits to 61,000 people of all ages and cultur al
backgrounds.
PROGRAM: SENIOR NETWORK AND ACTIVITY PROGRAM (SNAP)
a. Scope of Services: LifeLong’s PEI program, SNAP, brings therapeutic drama, art, music, and wellness programs
to isolated and underserved primarily African American older adults living in R ichmond. SNAP encourages
lifelong learning and creativity, reduces feelings of depression and social isolation, and connects consumers
with mental health and social services as needed. All services are designed with consumer input to promote
feelings of wellness and self-efficacy, reduce the effects of stigma and discrimination, build community
connections, and provide timely access to underserved populations who are reluctant or unable to access
other mental health and social services.
SNAP provides services on-site at three low-income housing locations in West County, including weekly group
activities, one-on-one check-ins, and case management. Activities vary based on consumer interests, but may
include choir, theater, art, board games, word games, special events, and holiday celebrations. Services also
include quarterly outings, screening for depression and isolation, information and referral services, and
outreach to invite participation in group activities and develop a rapport with residents.
Services are designed to improve timely access to mental health treatment services for persons and/or
families from underserved populations, utilizing strategies that are non- stigmatizing and non-discriminatory.
The expected impact of these services includes: reducing isolation and promoting feelings of wellness and self-
efficacy; increasing trust and reducing reluctance to revealing unmet needs or accepting support services;
decreasing stigma and discrimination among underserved populations; and improving quality of life by
reducing loneliness and promoting friendships and connections with others.
b. Target Population: Seniors in low-income housing projects at risk for developing serious mental illness.
c. Payment Limit: FY 23-24: $147,201
d. Number served: FY 19-20: 150; FY 20-21: 106; FY 21-22: 137
e. Outcomes:
• FY 19-20:
o Prior to Shelter-in-Place, an average of 10 onsite events were held per month (including, creative
movement, exercise, bilingual songs, discussion groups, tai chi, walking groups, Spanish classes, and
arts & crafts, as well as memorial events for residents who passed away and an outing to visit a
participant in the hospital). There was also a health fair held in the fall of 2019. The second planned
health fair was cancelled due to COVID-19.
o With COVID-19 services shifted to mainly virtual (telephone and Zoom) interactions and there was
an increased emphasis on food distribution. Distribution of masks and PPE, as well as outreach to
at-risk older-adult consumers was prioritized.
o Registered 24 people for Meals on Wheels and made 289 deliveries of meals and/or groceries
during April-June.
o The Annual survey was adapted to a shorter telephone survey due to COVID-19 and they
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documented 41 responses. Results were very positive, with all respondents reporting that they
were very (79%) or somewhat (21%) satisfied with SNAP overall. 100% were satisfied with the food
distribution portion of SNAP during Shelter-in-Place.
• FY 20-21:
o Provided services in observance of COVID-19 safety protocols and local mandates and ordinances
with services provided primarily in a virtual format. Virtual services took place via telephone and
zoom and include telephonic wellness checks and social calls, case management and referrals to
mental health and community resources, screening for depression and isolation, as well as meal
and grocery distribution in person, thanks to donations from Sojourner Truth Church, Help
Berkeley, and Bridge Storage and Artspace.
o Provided two enrichment events in accordance with COVID-19 safety protocols.
o Presented two live Brazilian music and dance performances in collaboration with Brasarte, a
Brazilian Cultural Center in Berkeley. The event also included raffles and audience participation in
the dancing. Participants identified “A Taste of Brazil” performances as one of the most enjoyable
experiences of the year.
o COVID-19 challenges prevented LifeLong from conducting the annual survey this year. LifeLong is
developing plans to conduct the annual survey in FY 21-22.
o LifeLong staff completed regular wellness checks and social calls to participants throughout the
year and administered the PHQ-2 assessment when appropriate.
• FY 21-22:
o Provided services on-site at three housing developments: Nevin Plaza, Friendship Manor, and
Harbour View Senior Apartments.
o Conducted in person wellness checks and social calls, hosted senior resource health fairs, provided
individualized social service support, and conducted home visit assessments.
o Provided monthly community resource in-services, distributed meals and groceries monthly,
hosted community resource holiday celebrations and free flea markets.
o 84% of participants agreed that participation in SNAP helped them feel less isolated.
o 96% of participants expressed satisfaction with SNAP.
o 72% of participants expressed SNAP helped improve their mood.
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NATIVE AMERICAN HEALTH CENTER (NAHC)
Veronica Shawnego, veronicash@nativehealth.org
2566 MacDonald Ave, Richmond, CA 94804, (510) 434-5483, http://www.nativehealth.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Native American Health Center serves the California Bay Area Native Population and other under-served
populations. NAHC has worked at local, state, and federal levels to deliver resources and services for the urban Native
American community and other underserved populations, to offer medical, dental, behavioral health, nutrition,
perinatal, substance abuse prevention, HIV/HCV care coordination and prevention services.
PROGRAM: NATIVE AMERICAN WELLNESS CENTER
a. Scope of Services: Native American Health Center provides outreach for the increasing recognition of early
signs of mental illness. To this end, they provide mental health prevention groups and quarterly events for
Contra Costa County Community Members. These activities help develop partnerships that bring consumers
and mental health professionals together to build a community that reflects the history and values of Native
American people in Contra Costa County. Community-building activities done by NAHC staff, community
members, and consultants, include: an elder’s support group, youth wellness group (including suicide
prevention and violence prevention activities). Quarterly cultural events and traditional arts groups including:
basket weaving, beading, quilting, health and fitness coaching and drumming. Other activities include: Positive
Indian Parenting to teach life and parenting skills, Talking Circles that improve communication skills and
address issues related to mental health, including domestic violence, individual and historical trauma, and
Gathering of Native Americans (GONA) to build a sense of belonging and cohesive community. Expected
outcomes include increases in social connectedness, communication skills, parenting skills, and knowledge of
the human service system in the county. Program Staff conduct cultural competency trainings for public
officials and other agency personnel. Staff assist with System Navigation including individual peer meetings,
referrals to appropriate services (with follow-up), and educational sessions about Contra Costa County’s
service system.
b. Target Population: Native American residents of Contra Costa County (mainly west region), who are at risk for
developing a serious mental illness.
c. Payment Limit: FY 23-24: $273,451
d. Number served: FY 19-20: 68; FY 20-21: 143; FY 21-22: 307
e. Outcomes:
• FY 19-20:
o Hosted weekly prevention groups to serve the needs, empower, uplift, motivate, and connect with
potential first responders.
o Made 16 behavioral health related referrals during this contract year.
o Held a total of 11 community-based events and trainings in FY 19-20, including Mental Health First Aid
• FY 20-21:
o Engaged 143 community members through prevention programming.
o 100% of the 13 members who accessed individual referrals services were successfully linked to the
requested aid, such as food, behavioral health
o NAHC trained 2 interns and 1 staff in prevention and intervention modalities. This staff participated in
Question Persuade and Refer, an emergency response training to self-harm and suicide. She
participated in a virtual 8-week San Francisco MHSA certification training that focused on behavioral
modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental Health First Aid,
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and Safety Planning
o During this reporting period, 6 of 6 members report they are having an increased ability in accessing
resources.
o Attendance and engagement in NAHC mental health prevention and treatment services doubled from
the previous fiscal year, with 1004 points of contact in FY 20-21.
o Staff trained 2 interns in partnership with the SPIRIT program, and one staff member also received
training on Question, Persuade, Refer, and participated in an 8-week virtual training that focused on
behavioral modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental
Health First Aid, and Safety Planning.
• FY 21-22:
o This fiscal year we engaged 307 community members through prevention programming .
o 100% of the 13 members who accessed individual referrals services were successfully linked to the
requested aid, such as food, behavioral health.
o Program staff participated in 10 events or activities throughout the course of the year.
o This fiscal year, we NAHC trained 1 intern and 1 staff in prevention and intervention modalities. This
staff participated in Question Persuade and Refer, an emergency response training to self-harm and
suicide. She participated in a virtual 8-week San Francisco MHSA certification training that focused on
behavioral modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental
Health First Aid, and Safety Planning.
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OFFICE FOR CONSUMER EMPOWERMENT (OCE) (C ONTRA COSTA H EALTH )
Jennifer Tuipulotu, Jennifer.Tuipulotu@cchealth.org
1340 Arnold Drive, Suite 200, Martinez, CA 94553, (925) 957-5206
GENERAL DESCRIPTION OF THE ORGANIZATION
The Office for Consumer Empowerment is a County operated program that supports the entire Behavioral Health
System and offers a range of trainings and supports by and for individuals who have experience receiving behavioral
health services. The goals are to increase access to wellness and empowerment knowledge for participants of the
Behavioral Health System.
PROGRAM: REDUCING STIGMA AND DISCRIMINATIO N
a. Scope of Services
• The OCE facilitates Wellness Recovery Action Plan (WRAP) groups by providing certified leaders and
conducting classes throughout the County. Staff employ the evidence-based WRAP system in enhancing the
efforts of consumers to promote and advocate for their own wellness
• The Committee for Social Inclusion is an ongoing alliance of committee members that work together to
promote social inclusion of persons who receive behavioral health services. The Committee is project
based, and projects are designed to increase participation of consumers and family members in the
planning, implementation, and delivery of services. Current efforts are supporting the integration of mental
health and alcohol and other drug services within the Behavioral Health Services Division. In addition, OCE
staff assist and support consumers and family members in participating in the various planning committees
and sub-committees, Mental Health Commission meetings, community forums, and other opportunities to
participate in planning processes.
• Staff provides outreach and support to peers and family members to enable them to actively participate in
various committees and sub-committees throughout the system. These include the Mental Health
Commission, the Consolidated Planning and Advisory Workgroup and sub-committees, and Behavioral
Health Integration planning efforts. Staff provides mentoring and instruction to consumers who wish to
learn how to participate in community planning processes or to give public comments to advisory bodies.
• OCE shelved the PhotoVoice Empowerment Project and the WREACH Speakers’ Bureau in FY 2021-22 with
no additional outcomes to report.
b. Target Population: Participants of public mental health services, their families, and the public.
c. Total MHSA Funding for FY 23-24: $248,577
d. Staff: Three
e. Number Served: FY 19-20: 400+; FY 20-21: 1336; FY 21-22: 485
f. Outcomes:
• FY 19-20:
o Committee for Social Inclusion convened 11 in-person and virtual meetings open to the community
o PhotoVoice convened 6 subcommittee meetings open to the community, held Recovery Month
exhibition, and trained Health, Housing and Homeless Services (H3) staff to facilitate classes for
Homelessness Awareness Month exhibition
o WRAP coordinated recertification of 17 Community Support Workers as facilitators and certification
of an additional 11 CSWs as first-time facilitators.
o WREACH convened 6 subcommittee meetings open to the community
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• FY 20-21:
o Facilitated 12 monthly Committee for Social Inclusion meetings with an unduplicated count of 63
participants in attendance.
o PhotoVoice served an estimated 800 people through subcommittee meetings open to the
community, one Recovery Month exhibition, and trainings.
o WRAP served 108 people, held 10 in-person WRAP groups (Forensics division). WRAP II County-wide
facilitator completed 14 one-on-one WRAP plans for client. And the team held 1 WRAP quarterly
subcommittee meeting.
o WREACH reached 365 people through 62 presentations.
• FY 21-22:
o Social Inclusion: Facilitated 11 monthly committee meetings with 112 participants (duplicated count)
and 65 participants (unduplicated count) in attendance. Additionally, OCE staff tabled at six
community events and interacted with 274 members of the public, sharing mental health resources
and information on reducing stigma.
o WRAP: County peer staff facilitated 26 WRAP groups and the development of 16 individual WRAP
plans at Martinez Detention Facility, serving a total of 146 participants. Four Community Support
Workers (CSWs), including one from OCE staff, successfully completed WRAP Seminar III to become
Advanced Level Facilitators, allowing them to train fellow CSWs to facilitate WRAP in group settings
across the county. There were also two WRAP facilitator subcommittee meetings facilitated by OCE
staff. There was ongoing collaboration and consultation with the Copeland Center for Wellness and
Recovery to advance the countywide WRAP program.
o OCE shelved the PhotoVoice Empowerment Project and the WREACH Speakers’ Bureau in FY 2021-
22 with no additional outcomes to report.
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PEOPLE WHO CARE (PWC) CHILDREN ASSOCIATION
Constance Russell, pwc.cares@comcast.net
2231 Railroad Ave, Pittsburg, 94565 (925) 427-5037, http://www.peoplewhocarechildrenassociation.org/
GENERAL DESCRIPTION OF THE ORGANIZATIO N
People Who Care Children Association has provided educational, vocational and employment training programs to
young people ages 12 through 21 years old, since 2001. Many are at risk of dropping out of school and involved with, or
highly at risk of entering, the criminal juvenile justice system. The mission of the organization is to empower youth to
become productive citizens by promoting educational and vocational opportunities, and by providing training, support
and other tools needed to overcome challenging circumstances.
PROGRAM: PWC AFTERSCHOOL PROGRAM
a. Scope of Services: Through its After School Program, People Who Care (PWC) will provide Prevention services
through providing work experience for 200+ multicultural at-risk youth residing in the Pittsburg/Bay Point and
surrounding East Contra Costa County communities, as well as programs aimed at increasing educational
success among those who are either at- risk of dropping out of school or committing a repeat offense. Key
activities include job training and job readiness training, mental health support and linkage to mental health
counseling, as well as civic and community service activities.
b. Target Population: At risk youth with special needs in East Contra Costa County.
c. Payment Limit: FY 23-24: $391,905
d. Number served: FY 19-20: 207; FY 20-21: 140; FY 21-22: 130
e. Outcomes:
• FY 19-20:
o After Shelter-in-Place started, organized online tournaments to keep students engaged and
connected. 40 students participated in each week-long and 2 week-long competitions.
o During the Green Jobs Bridge program (virtual adaptation of existing/pre -covid program) a total of 12
unduplicated, and 78 duplicated students participated in the program. More than 50% of participants
did not re-offend during the participation in the program
o Students participated in a weeklong simulation in which they had to utilize skills and learning from
personal finance lesson taught to make financial and life decisions in an open simulation combining
all finance-oriented modules (Budgeting and Saving, finding an apartment, choosing and balancing a
bank account, getting a credit card, fixing your credit, online banking, time management and health,
paying and filing taxes, intro to investing for retirement, risk vs. return, and diversification). The goal
was to have the highest net worth by the end of a week's time. The winner went from $0 and
homeless to home-owning, college-educated with 250k in the bank. Majority of participants showed
an increase in school day attendance and decrease in school tardiness.
• FY 20-21:
o 100% of the participants enrolled in PWC’s remote courses gained knowledge in aspects of business
such as marketing/advertising, accounting, and banking skills.
o Of the 117 students enrolled in PWC After-School Program that answered the resiliency questions on
pre-and-post Student Surveys, 81% demonstrated improved resiliency.
o Of the 23 probation students enrolled in PWC After-School Program, 99% did not re-offend during
their participation in the PWC After-School Program.
o Of the 117 students enrolled in PWC After-School Program that answered the survey questions about
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caring adults on their post Student Surveys 72% indicated that they had caring relationships with
adults in their lives.
o PWC was very successful with assisting schools in approving student's school attendance by having
students on community service log on to school and participate in school activities during school
hours while also performing their community service hours.
• FY 21-22:
o Offered weekly online and Telehealth mental health support, and weekly in-person mental health
counseling to students in Pittsburg and surrounding areas.
o Conducted community service at various community events and worked with Pittsburg City and Cal
Works Employees at the Pittsburg Senior Center by performing landscaping, clean-up, and other
activities weekly.
o Conducted two training classes at the Senior Center and simultaneously conducted community
service social distancing activities working in the community with the city of Pittsburg and Cal Works
Employees and at the Pittsburg Senior Center by performing landscaping, clean-up, and other
activities weekly.
o Conducted two training courses at Black Diamond Continuation High School, in Pittsburg for students
in our distance learning Green Jobs Training Program - Financial Health.
o Conducted a Coding pilot program facilitated by Galaxy Kids LLC DBA Galaxy Kids Code Club.
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PUTMAN CLUBHOUSE
Tamara Hunter, tamara@mentalhealthconnectionsca.org
3024 Willow Pass Rd #230, Concord CA 94519 (925) 691-4276, (510) 926-0474, https://www.putnamclubhouse.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
Putnam Clubhouse provides a safe, welcoming place, where participants (called members), recovering from mental
illness, build on personal strengths instead of focusing on illness.
Members work as colleagues with peers and a small staff to maintain recovery and prevent relapse through work and
work-mediated relationships. Members learn vocational and social skills while doing everything involved in running The
Clubhouse.
PROGRAM: PREVENTING RELAPSE OF INDIVIDUALS IN RECOVERY
a. Scope of Services:
i. Project Area A: Putnam Clubhouse’s peer-based programming helps adults recovering from psychiatric
disorders access support networks, social opportunities, wellness tools, employment, housing, and health
services. The work-ordered day program helps members gain prevocational, social, and healthy living skills as
well as access vocational options within Contra Costa. The Clubhouse teaches skills needed for
navigating/accessing the system of care, helps members set goals (including educational, vocational, an d
wellness), provides opportunities to become involved in stigma reduction and advocacy. Ongoing community
outreach is provided throughout the County via presentations and by distributing materials, including a
brochure in both English and Spanish. The Young Adult Initiative provides weekly activities and programming
planned by younger adult members to attract and retain younger adult members in the under-30 age group.
Putnam Clubhouse helps increase family wellness and reduces stress related to caregiving by providing respite
through Clubhouse programming and by helping Clubhouse members improve their independence.
ii. Project Area B: Putnam Clubhouse assists the Office for Consumer Empowerment (OCE) by providing career
support through hosting Career Corner, an online career resource for mental health consumers in Contra Costa
County and holding countywide career workshops.
iii. Project Area C: Putnam Clubhouses assists Contra Costa County Behavioral Health in several other projects,
including organizing community events and by assisting with administering consumer perception surveys.
iv. Project Area D: Putnam Clubhouse assists Contra Costa County Behavioral Health in implementing the
Portland Identification and Early Referral (PIER) program for individuals at risk of psychosis, First Hope, by
providing logistical and operational support.
b. Target Population: Contra Costa County residents with identified mental illness and their families.
c. Payment Limit: FY 22-23: $820,581
d. Number served: FY 19-20: 456; FY 20-21: 505; FY 21-22: 326
e. Outcomes:
• FY 19-20:
o 456 unduplicated members spent 57,290 hours engaged in Clubhouse programming activities. 55
newly enrolled Clubhouse members participated in at least one Clubhouse activity
o Members helped prepare and eat 30,938 meals at the Clubhouse. This is significantly higher than in
past years due in large part to the implementation of a food pantry in response to COVID-19.
o 1,543 rides provided to members to and from Clubhouse activities, job interviews, medical
appointments, etc..
o 1,403 in-home outreach visits were provided.
o 131 postings were made on the Career Corner Blog and 4 career workshops were held (target 4).
o Three community events were held with 378, 389, and 397 people in attendance respectively. The
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latter was held virtually due to COVID-19.
o Assisted the implementation of the Portland Identification and Early Referral (PIER) program for
individuals at risk of psychosis, First Hope, by providing logistical and operational support.
o Survey data demonstrated positive outcomes in terms of consumer and caregiver satisfaction, respite,
well-being, decreased hospitalizations, increased referrals, etc.
• FY 20-21:
o Members spent 58,642 hours engaged in Clubhouse programming).
o 54 newly enrolled Clubhouse members participated in at least one Clubhouse activity, 16 of whom
were young adults ages 18-25 years.
o 62 activities were held for young adult members ages 18-25 years.
o 89 members and caregivers completed the annual survey.
o 90% of caregivers who completed the annual survey reported that Clubhouse activities and programs
provided them with respite care.
o 100% of caregivers who completed the annual survey reported a high level of satisfaction with
Clubhouse activities and programs.
o 100% of caregivers and 92% of members completing the annual survey reported that the member’s
independence had increased.
o 94% of Clubhouse members who used the Career Unit indicated that they were “very satisfied” or
“satisfied” with the services related to employment and education.
o 100% of Clubhouse members who indicated education in their career plan (return to school/finish
degree/enroll in a certificate program) as a goal were referred to education resources within14 days.
o 100% of members who indicated employment as a goal in their career plan were referred to
employers, applied for jobs, and/or had a job interview within 3 months of indicating goal.
o 26,432 meals were served to members.
o 94% of members completing the annual survey reported an increase in peer contacts.
o 93% of members & 84% of caregivers (88% combined average) completing the annual survey reported
an increase in their health and well-being (mental, physical, emotional).
o The program achieved its goal of reducing hospitalizations and out-of-home placements of active
members.
• FY 21-22:
o Served 326 unduplicated members.
o 40 new members enrolled and participated in at least one activity. 10 of these new members were
young adults aged 18 to 25 years. At least 49 activities were held specifically for the young adult age
group.
o Held 17 career workshops.
o Prepared 9,681 meals for members.
o Provided 39,637 hours of Clubhouse programming to members.
o Provided 432 rides to and from Clubhouse activities.
o Provided 427 In-home outreach visits.
o Made 127 blog postings.
o Caregivers reported the Clubhouse activities provided them with respite care, stated they were highly
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satisfied with programming, and reported the Clubhouse increased member independence.
o Members reported the Clubhouse activities supported them in self-advocacy, communication,
increased knowledge on health and wellness, and increased access to healthcare resources, increased
peer interactions, and increased sense of belonging.
o Members and caregivers reported the Clubhouse activities increased their mental and physical health
and overall wellbeing.
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RAINBOW COMMUNITY CENTER
Christian Aguirre, christian@rainbowcc.org
2118 Willow Pass Rd, Concord, CA 94520. (925) 692-0090, https://www.rainbowcc.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
The Rainbow Community Center of Contra Costa County builds community and promotes well-being among Lesbian,
Gay, Bisexual, Transgender, Queer, and Questioning (LGBTQ) people and our allies. Services are provided in our main
office in Concord, our satellite location in West County, and in East County by arrangements with partner organizations.
PROGRAMS: OUTPATIENT BEHAVIORAL HEALTH AND TRAINING, AND COMMUNITY -BASED PREVENTION
AND EARLY INTERVENTION
a. Scope of Services:
i. Outpatient Services: Rainbow works with LGBTQ mental health consumers to develop a healthy and un-
conflicted self-concept by providing individual, group, couples, and family counseling, as well as case
management and linkage/brokerage services.
Services are available in English, Spanish, and
ii. Pride and Joy: Three-tiered prevention and early intervention model. Tier One: outreach to hidden
groups, isolation reduction and awareness building. Tier Two: Support groups and services for clients with
identified mild to moderate mental health needs. Tier Three: Identification and linkage of clients with
high levels of need and who require system navigation support. Services are aimed at underserved
segments of the LGBTQ community (seniors, people living with HIV, and community members with
unrecognized health and mental health disorders).
iii. Youth Development: Three tiered services (see above) aimed at LGBTQ youth as a particularly vulnerable
population. Programming focuses on building resiliency against rejection and bullying, promoting healthy
LBGTQ identity, and identifying and referring youth in need of higher levels of care. Services are provided
on-site and at local schools.
iv. Inclusive Schools: Community outreach and training involving school leaders, staff, parents, CBO partners,
faith leaders and students to build acceptance of LGBTQ youth in Contra Costa County schools, families,
and faith communities.
b. Target Population: LGBTQ community of Contra Costa County who are at risk of developing serious mental
illness.
c. Payment Limit: FY 23-24: $853,161
d. Number served: FY 19-20: 941; FY 20-21: 677; FY 21-22: 547
e. Outcomes:
• FY 19-20:
o Implemented a Training and Curriculum Manager position with a seasoned SOGIE (Sexual Orientation,
Gender Identity and Expression) national trainer and published educational curriculum writer that joined
the staff in March 2020. This enabled Rainbow to launch within the two months of the state’s Shelter-in-
Place orders, a meaningful update to culturally informed work through virtual SOGIE workshops and
trainings.
o Rainbow’s Inclusive School Coalition served the following four districts: Mt. Diablo,
o Pittsburg, Acalanes, West Contra Costa Unified.
o Offered services to LGBTQ seniors, adults, and youth through their various tiered services.
Portuguese.
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• FY 20-21:
o Served a total of 677 unduplicated clients. Offered services to LGBTQ seniors, adults, and youth through
their various tiered services
o Tier 1 and Tier 2 reached 396 unduplicated clients. Tier 1 provides community-based programming
through events and outreach. Tier 2 is group-based programming such as support groups and food
pantry deliveries.
o Tier 3 served a total of 281 clients. Tier 3 provides one-on-one clinical services such as school-based
counseling, clinical counseling, and case management. 2009.68 hours of services were provided to
clients with Tier 3 alone.
o Provided virtual services due to the COVID-19 pandemic and adopted an electronic health records
platform called, Simple Practice. Virtual offerings have allowed Rainbow to extend service offerings to a
wider base, for example, offered district-wide rather than being limited to individual sites as was the
case prior to the pandemic with our in-person service model.
o For several older adults who lacked technology skills and adequate technology, Rainbow started a Tablet
Program which provided loaner tablets for seniors in order for them to gain experience with handheld
devices and enable them to attend social zoom events, furthering the impact of decreasing feelings of
isolation and depression for all who participated.
o Rainbow Community Center’s Kind Hearts Food Pantry (RCCKHFP) delivered 148 meals and food
resources to 24 unduplicated and 49 duplicated LGBTQI+ Seniors (55+), and HIV positive community
members throughout Contra Costa County
• FY 21-22:
o Rainbow served a total of 547 unduplicated clients.
o Tier 1 and Tier 2 reached 410 unduplicated clients. Tier 3 served a total of 137 clients.
o Tier 3 provides one-on-one clinical services such as school-based counseling, clinical counseling, and
case management.
o 1,765.75 hours of services were provided to clients with Tier 3 alone
o Increase targeted HIV Prevention outreach via multiple social media platforms such as Facebook,
Instagram, LinkedIn and Meetup, as well as targeted email blasts to educate and inform all community
members about RCC HIV Prevention and Education services in Spanish and English.
o Delivered 172 meals and food resources to 27 unduplicated and 54 duplicated LGBTQIA+ Seniors (55+),
and HIV positive community members throughout Contra Costa County.
o Organized volunteers to outreach to 150+ senior clients to encourage engagement.
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RYSE CENTER
Kanwarpal Dhaliwal, Kanwarpal@rysecenter.org
205 41st Street, Richmond. CA 94805 (925) 374-3401, https://rysecenter.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
RYSE is a youth center in Richmond that offers a wide range of activities, programs, and classes for young people
including media arts, health education, career and educational support, and youth leadership and advocacy. RYSE
operates within a community behavioral health model and employs trauma informed and healing centered approaches
in all areas of engagement, including one-on-one, group and larger community efforts. In these areas, RYSE focuses on
the conditions, impact, and strategies to name and address community distress, stigma, and mental health inequities
linked to historical trauma and racism, as well as complex, chronic trauma. This focus enables RYSE to provide culturall y
relevant, empathetic, and timely community mental health and wellness services, resources, and supports across all our
program areas and levels of engagement.
PROGRAM: SUPPORTING YOUTH
a. Scope of Services:
i. Trauma Response and Resilience System (TRRS): Develop and implement Trauma and Healing Learning
Series for key system partners, facilitate development of a coordinated community response to violence
and trauma, evaluate impact of trauma informed practice, provide critical response and crisis relief for
young people experiencing acute incidents of violence (individual, group, and community-wide).
ii. Health and Wellness: Support young people (ages 13 to 21) from the diverse communities of West County to
become better informed (health services) consumers and active agents of their own health and wellness,
support young people in expressing and addressing the impact of stigma, discrimination, and community
distress; and foster healthy peer and youth-adult relationships. Activities include mental health
counseling and referrals, outreach to schools, workshops and
‘edutainment’ activities that promote inclusion, healing, and justice, youth assessment
and implementation of partnership plans (Chat it Up Plans).
iii. Inclusive Schools: Facilitate collaborative work with West Contra Costa schools and organizations working
with and in schools aimed at making WCCUSD an environment free of stigma, discrimination, and
isolation for LGBTQ students. Activities include assistance in provision of LGBT specific serv ices,
conducting organizational assessments, training for adults and students, engaging students in leadership
activities, and providing support groups at target schools, etc.
b. Target Population: West County Youth at risk for developing serious mental illness.
c. Payment Limit: FY 23-24: $549,662
d. Number served: FY 19-20: 865; FY 20-21: 255; FY 21-22: 340
e. Outcomes:
• FY 19-20:
o 283 new members enrolled, for a total of 613 unduplicated members attending. Since March 2020. An
additional 322 youth participants (not unduplicated) who are not formally enrolled as members took
park via virtual program offerings.
o Health and wellness content promoted via social media (Instagram Live videos and TikTok) also
engaged youth in the community, with over 2,000 views.
o Supported students across WCCUSD to respond to distance learning policies, surveyed over 282 youth
about distance learning needs and ideas, organized a Youth Town Hall for over 100 participants on
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distance learning, and participated in local, statewide, and national forums to share youth experiences.
o Created a Youth COVID-19 Care Fund, providing direct cash disbursements to nearly 200 youth and
their families, as well as assisted the City of Richmond with establishing a community-guided
Richmond Rapid Response Fund
o 107 young people completed Education, Career, Let’s Get Free or Case Management Plans
o 22 young people completed Community Service requirements with support from RYSE.
o Engaged at least 33 young people who came to RYSE through reentry/transition from juvenile
confinement in the Hire Up, Rysing Professionals, and Side Hustle programming.
o 23 young men, ages 15-18, completed the Hidden Genius Project (HGP), a 15-month intensive Tech
Literacy and Skill-Building program for Black-identified males in the areas of computer science and
entrepreneurship.
o Engaged over 326 young people through an arts-based healing program.
• FY 20-21:
o Served 255 young people virtually, plus hundreds of youths and adults engaged through
online/events. RYSE primarily engaged young people and community members through virtual
programs and events and through trainings and workshops in high schools, continuation schools,
partner agency sites and within juvenile hall. While unduplicated numbers of enrolled youth members
reached were lower than in years with in-person operations, RYSE reached hundreds of additional
young people who were not formally enrolled through social media engagement, virtual events, and in
providing emergency financial support to young people and their families.
o At least 97 members engaged in direct academic and career supports including 1:1 case management,
education & career workshops, and mentorship/coaching. 21 young people engaged in identity groups
(LGBTQQ group, Young Men’s Group, Sister Circle). At least 42 youth participated in leadership
cohorts, projects, led campaigns, and training in RYSE’s Youth Leadership Institute. 28 young people
participated in RYSE’s Youth Leadership Institute in April 2021.
o RYSE has established a partnership with Brighter Beginnings and hosted their staff to begin a cross-
referral process between agencies.
o Through RYSE’s Youth COVID-19 Direct Supports Fund, RYSE provided over 300 $500 disbursements,
including participants impacted and hospitalized by gun violence. COVID care funds were used to fund
25 RYSE Scholars, students who were provided with a $500 disbursement to help with meeting
immediate school-related expenses in Fall 2020.
o As a result of participating in RYSE programming RYSE members:
o 70% reported benefiting from RYSE programs and services that support mental health and wellness,
and reported positive or increased sense of self-efficacy, positive peer relation, youth-adult relations,
and agency in impacting change in the community.
o 95% felt a sense of safety, respect, and community with RYSE staff and young people
o 97% felt RYSE staff created clear, engaging, accessible workshops.
o 94% felt they are paying more attention to their and others’ emotions and feelings and that mental
health supports are okay and positive.
o 90% felt they are interacting more with people of different cultures than their own, speaking up more,
and believe they can make a positive difference in their school or community.
o 97% felt counseling or case management is space of safety, mutual trust, and helping with emotional
and navigation goals.
• FY 21-22:
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o 95% of members agreed or strongly agreed that they are paying more attention to their and others’
emotions and feelings and that mental health supports are okay and positive.
o 80% of clinical and case management participants agreed or strongly agreed that counseling or case
management is a space of safety, mutual trust, and helping with emotional and navigation goals.
o 88% of RYSE members agreed or strongly agreed that they are interacting more with people of
different races or cultures, speaking up more about concerns, and believe they can make a positive
difference in their school or community.
o Using RYSE’s case management database to track SMART goals, as well as case notes, at least 70% of
members with a defined plan demonstrated progress toward a desired skill or goal.
o 95% of members agreed or strongly agreed that they have a better understanding of themselves and
of self in relationship to other people, cultures, identities.
o 92% of participants either agreed or strongly agreed that they increased their knowledge on culturally
responsive, healing-based arts curriculum.
o 95% of participants either agreed or strongly agreed that they learned something they can incorporate
in their classroom curriculum immediately.
o 92% of participants either agreed or strongly agreed that the pacing of RYSE’s workshop facilitation fit
them well.
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STAND! FOR FAMILIES FREE OF VIOLENCE
Rhonda James, rhondaj@standffov.org
1410 Danzig Plaza #220, Concord, CA 94520, (925) 676-2845, http://www.standffov.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
STAND! For Families Free of Violence is a provider of comprehensive domestic violence and child abuse services in
Contra Costa County, offering prevention, intervention, and treatment programs. STAND! builds safe and strong families
through early detection, enhanced support services, community prevention and education, and empowerment to help
individuals rebuild their lives. STAND! enlists the efforts of residents, organizations, and institutions, all of whom are
partners in ending family violence. STAND! is a founding member of the "Zero Tolerance for Domestic Violence
Initiative", a cross-sector organization working for fifteen years to help end domestic violence, sexual assault, and
childhood exposure to violence.
PROGRAM: “EXPECT RESPECT” AND “YOU NEVER WIN WITH VIOLENCE”
a. Scope of Services: STAND! provides services to address the effects of teen dating violence/domestic violence
and helps maintain healthy relationships for at-risk youth throughout Contra Costa County. STAND! uses two
evidence-based, best-practice programs: “Expect Respect” and “You Never Win with Violence” to directly
impact youth behavior by preventing future violence and enhancing positive mental health outcomes for
students already experiencing teen dating violence. Primary prevention activities include educating middle and
high school youth about teen dating through the ‘You Never Win with Violence’ curriculum, and providing
school personnel, service providers and parents with knowledge and awareness of the scope and causes of
dating violence. The program strives to increase knowledge and awareness around the tenets of a healthy
adolescent dating relationship. Secondary prevention activities include supporting youth experiencing, or at-
risk for teen dating violence by conducting 20 gender-based, 15-week support groups. Each school site has a
system for referring youth to the support groups. As a result of these service activities, youth experiencing or
at-risk for teen dating violence will demonstrate an increased knowledge of: 1) the difference between healthy
and unhealthy teen dating relationships, 2) an increased sense of belonging to positive peer groups, 3) an
enhanced understanding that violence does not have to be “normal”, and 4) an increased knowledge of their
rights and responsibilities in a dating relationship.
b. Target Population: Middle and high school students at risk of dating violence.
c. Payment Limit: FY 23-24: $150,944
d. Number served: FY 19-20: 1778; FY 20-21: 743; FY 21-22: 649
e. Outcomes:
• FY 19-20:
o You Never Win with Violence presentations to 1445 middle and high school youth (during 55
presentations) in Contra Costa County
o 17 Expect Respect groups reached 146 participants
o Offered 17 10-week long gender-based support groups
o Trained adult allies (teachers and other school personnel)
• FY 20-21:
o Served 743 participants in 30 presentations of “You Never Win with Violence”.
o Adult Allies: 30 teachers and 40 other school/community personnel trained.
o STAND! was unable to conduct Expect Respect and Promoting Gender Respect Support Groups due to
the Covid-19 Pandemic.
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• FY 21-22:
o Served 649 participants overall.
o Served 432 participants in 18 presentations of “You Never Win with Violence”.
o Conducted 21 Expect Respect and Promoting Gender Respect gender-based support groups.
o Reached Adult Allies: 30 teachers through 18 presentations, and 20 other school/community
personnel trained. Additionally, 60 adults were reached through a presentation in June 2022 for the
Church Women United foundation.
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VICENTE MARTINEZ HIGH SCHOOL - MARTINEZ UNIFIED SCHOOL DISTRICT
Ami Nichols, anichols@martinez.k12.ca.us
925 Susana Street, Martinez, CA 94553 (925) 335-5880, http://vmhs-martinez-ca.schoolloop.com/
GENERAL DESCRIPTION OF THE ORGANIZATION
The PEI program at Vicente Martinez High School and Briones School (co-located on the same campus) offers an
integrated mental health focused experience for 10th-12th grade at- risk students of all cultural backgrounds. Students
are provided a variety of experiential and leadership opportunities that support social, emotional, and behavioral health,
career exposure and academic growth while also encouraging, linking, and increasing student access to direct mental
health services.
PROGRAM: VICENTE MARTINEZ HIGH SCHOOL & BRIONES SCHOOL
a. Scope of Services: Vicente Martinez High School and Briones School provide students of all cultural
backgrounds an integrated, mental health focused, learning experience. Key services include student activities
that support:
o individualized learning plans
o mindfulness and stress management interventions
o team and community building
o character, leadership, and asset development
o place-based learning, service projects that promote hands-on learning and intergenerational relationships
o career-focused exploration, preparation, and internships
o direct mental health counseling
o timely access and linkage to direct mental health counseling
Services support achievement of a high school diploma, transferable career skills, college readiness, post-
secondary training and enrollment, democratic participation, social and emotional literacy, and
mental/behavioral health. All students also have access to a licensed Mental Health Counselor for individual
and group counseling.
Students enrolled in Vicente and Briones have access to the variety of programs/services that meet their
individual learning goals. Classes have a maximum of 23 students and are led by teachers and staff who have
training in working with at-risk students and using restorative justice techniques. Students regularly monitor
their own progress through a comprehensive advisory program designed to assist them in becoming more self -
confident through various academic, leadership, communication, career, and holistic health activities.
b. Target Population: At-risk high school students in Central County
c. Payment Limit: FY 23-24: $202,985
d. Number served: FY 19-20: 245; FY 20-21: 125; FY 21-22: 125
e. Outcomes:
• FY 19-20:
o 97% of the Vicente student body and 54% of Briones students participated in PEI activities.
o All seniors participated in service-learning hours. A minimum of 15 hours is usually required. Due to the
school closure because of COVID-19 some students didn’t complete all hours but were given a waiver
for these hours.
o All students were offered mental health counseling and there was one full time mental health counselor
on campus daily.
o Staff organized and hosted 70 different types of activities and events to enrich the curricula.
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o Vicente was again a recipient of the Model Continuation High School Recognition through the California
Department of Education
o and the California Continuation Education Association.
o All students were given the opportunity to apply, interview and participate in career- focused
internships.
o At least 70% of students who participated in four or more services and who had had chronic
absenteeism increase their attendance rate by 5%.
• FY 20-21:
o 97% of enrolled students received a) an orientation on program offerings, b) a self-identified needs
assessment targeting risk factors. The Adverse Childhood Events (ACE) needs assessments showed that
Vicente students have an average score of 6. Those with a score of 4 or more are 460% more likely to
experience depression and 1220% more likely to attempt suicide.
o At least 90% of identified students participated in four services per quarter that supported their
individual learning plan. The average number of PEI activities of those who participated was seven.
o At least 90% of students identified as facing risk factors were referred to supportive services and/or
referred to mental health treatment and participated at least once in referred support service or
mental health treatment during the school year.
o At least 70% of students who participated in four or more services and who have had chronic
absenteeism increased their attendance rate by 5% as measured at the end of the school year.
o At least 70% of students who participated in four or more services and who regularly participated in
mental health counseling earned 100% of the expected grade level credits as measured at the end of
the school year.
o The schools closed and transitioned to a distance learning model on March 16, 2020. PEI services
continued and even increased services during this time. All services were provided via virtual means.
Outreach increased to families and students given the impact this model was having on students. Times
for families and students to meet so that we could provide support were offered.
• FY 21-22:
o All students enrolled in Vicente and Briones had access to a variety of PEI intervention services through
in-school choices that met their individual learning goals.
o 97% of enrolled students received:
• An orientation on program offerings
• A self-identified needs assessment targeting risk factors that may include, but are not limited to,
poverty, ongoing stress, trauma, racism, social inequity, substance abuse, domestic violence ,
previous mental illness, prolonged isolation.
o The average number of PEI activities of those who participated was seven.
o At least 90% of students identified as facing risk factors were referred to supportive services and/or
referred to mental health treatment and participated at least once in referred support service or
mental health treatment during the school year.
o At least 70% of students who participated in four or more services and who had chronic absenteeism
increased their attendance rate by 5% as measured at the end of the school year.
o At least 70% of students who participated in four or more services and who regularly participated in
mental health counseling earned 100% of the expected grade level credits as measured at the end of
the school year.
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WE CARE SERVICES FOR CHILDREN
Pete Caldwell, pcaldwell@wecarechildren.org
2191 Kirker Pass Road, Concord, CA 94521 (925) 671-0777, https://www.wecarechildren.org/
GENERAL DESCRIPTION OF THE ORGANIZATION
We Care Services for Children was founded 62 years ago in Contra Costa County, California, by parents of children with
developmental and cognitive disabilities in response to a lack of appropriate services in their community. These parents
understood the unique and complex needs of at-risk children and forged an agency that has since evolved to address a
wide range of developmental and mental health concerns – all while keeping focus on each family and its specific
strengths. Today, We Care supports the unique mental health, developmental, and educational needs of disadvantaged
children up to age 5 through an array of effective, research-based therapies. Embedded in We Care’s programs are
developmentally, linguistically, and culturally appropriate activities helping provide each child with the best possible
start to his or her life.
PROGRAM: EVERYDAY MOMENTS/LOS MOMENTOS COTIDIANOS
f.Scope of Services: The Everyday Moments/Los Momentos Cotidianos programming for families with children
ages 0-5 includes three components: 1) Family Engagement and Outreach; 2) Early Childhood Mental Health
Home-Based Support; and 3) Parent Education and Empowerment, as described below:
Component 1: Family Engagement and Outreach . First 5 Contra Costa will develop family engagement and
outreach to promote the Los Momentos Cotidianos/Everyday Moments programming, and to recruit families
to Everyday Moments opportunities (as described below in Components 2 and 3) by tapping the power of
word-of-mouth and trusted community supports.
The First 5 communications team will develop marketing assets, includi ng a flyer, a texting template, and other
materials as needed, with messaging that emphasizes the importance and empowering the role parents play in
their children’s social-emotional development, and that reaching out and collaborating with service providers
are strengths rather than weaknesses. This messaging will help reduce stigma and foster understanding that
early childhood mental health can be about healthy child development in the context of everyday
relationships with trusted caregivers. First 5 will share these assets with its community contacts and networks,
and ECPIC members and partners will reach out to their community contacts as well. ECPIC members will
conduct collaboration with community providers such as pediatricians and public health nurses and reach out
to families through community “hubs” such as the First 5 Centers and primary care clinics as well as through
Family Partners and Peer Supports, faith-based organization, and other trusted community supports.
Component 2: Early Childhood Mental Health Home-Based Support. This component, Everyday Moments/Los
Momentos Cotidianos Home-Based Support, will provide trauma-informed care and education to support
families, guardians and caregivers in their home or community environments. Home-Based Support will
provide a means for caregivers to learn about Early Childhood Mental Health and the social -emotional
development of babies and young children, discuss intergenerational trauma as pertinent, and to try out
community defined, culturally sensitive practices in support of their babies and young children. This
component will focus on working with a lens of empathy and understanding, allowing for shared space with
the parent/caregiver in support of healthy brain and mental health development for chil dren ages 0-5.
Services will be provided in multiple languages, using culturally relevant supports wherever feasible.
Applicable requirements and procedures established by the Health Insurance Portability and Accountability
Act (HIPAA) will be carefully observed. Services in this Component will be provided by ECMHP in West, We
Care in Central, and Lynn Center in East County.
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“Meeting the child and family where they are,” in home and community settings and/or at home via
telehealth during the covid crisis, Home-Based Support will provide non-didactic developmental guidance and
encouragement to caregivers as they are engaging with their child in their home environment during
“everyday moments” of interaction. Caregivers will be supported to use these sessions to share about their
emotional experiences associated with caregiving, think about how to support their young child’s healthy
development, and practice new skills and approaches with their little ones with the guidance of a trauma-
informed Early Childhood Mental Health provider. This approach will enable an individualized, trauma-
informed, and culturally sensitive delivery of caregiver support services and reinforcement of protective
factors to support early childhood social-emotional development and resilience.
Families who participate in Los Momentos Cotidianos/Everyday Moments
Home-Based Support will each receive a Welcome Bag with activities for parents and children to participate in,
related to the programming (provided to families at the first sessi on), and a graduation certificate and gift card
(provided to families who attend all 10 sessions). If more than 99 families request to participate in the
program, the three agencies will provide all families above that number with a packet of psychoeducati onal
materials about how caregivers can support their children’s social-emotional development and mental health
in everyday moments of interaction, in either English or Spanish, and offer referral to the suite of early
childhood mental health services offered by each agency.
Component 3: Parenthood Education and Empowerment Component . This component, the Everyday
Moments/Los Momentos Cotidianos Parent Groups/Grupos de Padres will provide non-pathologizing
opportunities for parents/caregivers to gather (or via video during the covid crisis) around topical subjects
related to parenting babies and young children. The groups will provide trauma-informed education and peer
support opportunities to support families, guardians and caregivers to learn about Early Childhood Mental
Health and social-emotional development, to be empowered in their caregiving role alongside their parent
peers in the community, and to learn about protective factors that will strengthen their children’s resilience.
This component will provide services in multiple languages and use culturally relevant supports wherever
feasible. Recognizing that caregivers have very full plates, a core piece of Component 3 will be acknowledging
the time and energy it takes to participate in the Parent Groups/Grupos de Padres, so we will be providing
meal vouchers to all parents who attend as an incentive and thank you. The groups will be limited to 10
attendees per group to facilitate group interaction and will be conducted in person at the C.O.P.E. Family
Support Center, or via online video during the Covid-19 crisis.
The Parent Groups/Grupos de Padres component will be based on one of the group intervention models
(Discussion Groups) within the Triple P - Positive Parenting Program System which helps parents learn
strategies to promote social competence and self-regulation in children as well as decrease problem behavior.
Parents set personal goals, develop their own parenting plans, and learn to use positive parenting strategies to
encourage children to learn the skills and competencies they need. The Parent Groups/Grupos de Padres
sessions cover commonly encountered problems such as disobedience, fighting and aggression, and managing
situations such as shopping with children and bedtime. Parents are actively involved throughout the 1.5 - 2
hour small group format discussions, and are encouraged to independently implement parenting plans
generated during each session and apply new parenting skills to other problems that may arise.
g. Target Population: Families with children ages 0-5
h. Payment Limit: FY 23-24: $132,613
i. Number served: FY 21-22: 234
j. Outcomes:
• FY 21-22:
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o We Care, C.O.P.E., First 5, Early Childhood, and Lynn Center completed all provisions of the 2021-22
contract, and worked together well as part of an Early Childhood Mental Health collaborative.
o Program activities were provided by staff who were trained and accredited in various levels of Triple P
(Parent Groups) and dyadic intervention (Home-Based Support), with careful attention to quality of
service.
o Family Engagement & Outreach:
• Goal: Recruit minimum number of 299 parents
• Actual: 420 parents were recruited; 4400 were contacted.
• Goal: Recruit 200 parents for Parent Groups
• Actual: 388 parents were recruited; 190 participated
• Goal: Recruit 99 parents for Home-Based Services
• Actual: 32 parents were recruited; 22 participated
o Parent Groups:
• Goal: Contractor will provide evidence-based Triple P Positive Parenting Program seminar classes
2 X per month with a maximum attendance of 10 parents per group (maximum 200 participants)
• Actual: 388 parents were recruited; 190 participated in Parent Groups held by zoom 2 X
per month. Groups were provided in English and Spanish in East, West, and Central
regions of the County.
• Goal: The Parent Groups will have a positive effect on participating caregivers’ self-report of
positive parenting practices. 80% of participating parents will report an improvement in positive
parenting practices.
• Actual: 95.5% Intend to use or follow the parenting advice received; 90% learned what
to do to help their child gain new skills and improved behavior; 86% Obtained
information about questions they had about parenting.
o Home-Based Support:
• Goal: Contractor will provide Home-Based Support services for up to 10 sessions per family
(maximum 99 participants)
• Actual: 32 parents were recruited; 22 participated in Home-Based Services offered in
English and Spanish in East, West, and Central regions of the County, with an average
number of 4.95 sessions requested by parents. 15% of parents requested the full 10
sessions of services. A total of 109 Home-Based Support sessions were provided to
caregiver-child dyads during the reporting period.
• Goal: The Home-Based Support will have a positive effect on participating caregivers’ parenting
self-efficacy beliefs and perceptions of their child’s behaviors. 80% of participating parents will
report improvements in parenting self-efficacy beliefs and perception of child’s behaviors.
• Actual: For 97% of participants, caregivers’ parenting self-efficacy beliefs improved
(more confident), and for 89% of participants, perception of their child’s behaviors
improved (behavior perceived as more positive and less negative).
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APPENDIX B – PROGRAM ANNUAL REPORTS FY 21 -22
Asian Family Resource Center (AFRC) ............................................................................................................................ B-2
Building Blocks For Kids (BBK) (Fiscal sponsor TIDES) ..................................................................................................... B-4
Child Abuse Prevention Council (CAPC) ......................................................................................................................... B-7
Contra Costa Crisis Center ........................................................................................................................................... B-11
Center for Human Development (CHD) - African American Wellness Program ............................................................. B-15
Center for Human Development (CHD) - Empowerment Program ............................................................................... B-18
Counseling Options Parent Education (C.O.P.E.) Family Support Center ...................................................................... B-24
First Five Contra Costa ................................................................................................................................................ B-34
First Hope (Contra Costa Health) ................................................................................................................................. B-42
Hope Solutions (Formerly Contra Costa Interfaith Housing) ......................................................................................... B-47
Jewish Family & Community Services East Bay (JFCS) .................................................................................................. B-52
James Morehouse Project (JMP) (Fiscal Sponsor Bay Area Community Resources) ...................................................... B-56
La Clinica De La Raza, Inc. ............................................................................................................................................ B-59
The Latina Center ........................................................................................................................................................ B-63
Lao Family Community Development (LFCD) ............................................................................................................... B-70
Lifelong Medical Care .................................................................................................................................................. B-74
Native American Health Center (NAHC)....................................................................................................................... B-77
Putnam Clubhouse ...................................................................................................................................................... B-85
People Who Care (PWC) Children Association ............................................................................................................. B-95
Rainbow Community Center (RCC) ............................................................................................................................ B-103
RYSE Center .............................................................................................................................................................. B-112
Stand! For Families Free of Violence ......................................................................................................................... B-124
Vicente Martinez High School / Marinez Unifed School District ................................................................................. B-128
We Care Services for Children ................................................................................................................................... B-137
B-2
ASIAN FAMILY RESOURCE CENTER (AFRC) - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021 - 2022
PEI STRATEGIES:
□ Provide access and linkage to mental health care
□ Improve timely access to mental health services for underserved populations
□ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
1) After the height of the COVID-19 pandemic, the potential responders we have reached primarily consist of
multilingual and multicultural individuals and families (specifically of Vietnamese, Laos, Khmu, Mien, an d
Chinese backgrounds) currently living in Contra Costa County (with the majority residing in the western region of
the county) within the past reporting period. In addition, due to the ongoing consequences of the COVID-19
pandemic, we emphasized on offering support to vulnerable populations like the elderly and the homeless.
These groups and individuals are frequently underserved as a result of language barriers and cultural
differences.
2) Our primary method of outreach and engagement with potential responders were program brochures. These
brochures were printed in several languages, such as Vietnamese, Laos, Mien, and C hinese to reach a wider
range of potential responders. These brochures consisted of our mission statement, the types of services we
offer through our programs, the language services we have available, and our contact information. The ongoing
COVID-19 pandemic caused us to scale back on community events and reduce the number of sites we distribute
our brochures to, but we have begun to increase our reach once again, and continue to focus heavily on more
interpersonal community outreach, sharing our resources from family-to-family and via word of mouth.
Furthermore, we hold psychoeducation workshops for community members in regards to the importance of
prevention and early intervention relative to mental health, as well as self-care and human wellness. These
workshops also touch on cultural and family/parenting issues. These workshops raise the attendees’ awareness
and understanding or the early signs of mental health issues, increase their knowledge about mental health, and
reduce the stigma that surrounds the topic of mental health. Additionally, we provide information about where
and how to get help if needed, particularly for those who may feel limited due to language barriers.
3) Several strategies are utilized to provide access and linkage to treatment. For instance, if there is a potential
case that needs mental health assessment and treatment, the case would be transferred to another program we
offer in the instance of Medi-Cal recipients. For individuals who are not qualified for this treatment program,
this leads them to be in immediate risk, meaning they would have more difficulty accessing or receiving services
due to language and cultural barriers. They would then be encouraged to receive individual/family consultation
for up to one year under the PEI program or participate in wellness support groups in a variety of Asian
languages (this program is also under the PEI program.)
4) We were able to host small workshops for groups of about ten to twelve people, but we mainly were able to
help individuals access services by connecting with local community leaders such as pastors and community
associations. We received updated training to better serve our communities. This way we, as providers, can
develop a better understanding of the needs of services for underserved populations and provide better catered
and more supportive services.
B-3
OUTCOMES AND PROGRAM EVALUATION:
We utilize the Demographics Form to conduct evaluation and measure outcomes. Some questions in the form have been
modified to better reflect cultural competency. Some of the qualitative data we collect include primary language
spoken, race, ethnicity, gender, sexual orientation. Our quantitative data includes the number of individuals that attend
group, their ages, and the number of hours attended. The Demographics Form does not include the client name so their
information will always be confidential. We use 1 form per 1 individual per 1 contact. The data is compiled at en d of the
month and analyzed.
VALUES:
Our program reflects the values of wellness, recovery, and resilience. We base our work on our agency’s mission
statement, which emphasize the need to provide and advocate for multilingual and multicultural family ser vices that
empower people in Contra Cost County to lead healthy, contributing and self-sufficient lives. The services we provide
always aim to assist, educate, and eliminate the stigmas of mental health-related issues. Our doors are always open to
anyone that seeks assistances, regardless of race, color, ethnicity, religion, sexual orientation and with the assistance of
our bilingual staff; we are able to provide language-based care and services. Being able to provide language-based care
is something that we value deeply, and believe that it truly provides a safe place for those who are English as a Second
Language and need of services
VALUABLE PERSPECTIVES:
Our Mien staff at Vistability/Asian Family Resource Center have been working with Laiian Saeteurn (62 years old) since
March of 2021. Laiian went through a lot in her life. She and her husband got divorced and one of her sons was on drugs
and he burned down the house that they were renting because he felt no one loved him and didn't feel like living
without a father. Laiian was depressed and felt that no one respected or cared about her anymore, because being a
divorced woman in the Mien community means that she is worth nothing. She and one of her daughters (42 years old)
moved to Portland, Oregon for a while hoping for better life, but when she was there things got worse. She got more
depressed and stressed, and didn't know what to do to help herself get better. She wanted to take her own life by taking
off her clothes and walking into the street to try to get run over by cars. Her relatives in Oregon didn’t know what to do
to help her with her problems so they sent her and her daughter back to California.
When her and her daughter got back to the Bay Area, our Mien staff helped them find the help they needed through our
outreach programs. Our Mien staff took them to West County Adult Behavioral Health Services for assessment. Laiian
and her daughter were both diagnosed with mental/psychiatric problems. Laiian has been getting treatment at West
County Adult Behavioral Health for depression and anxiety and her daughter is in an Antioch group home and has been
seeing a psychiatrist there.
Our Mien staff has been seeing Laiian one to two times a week to assist her with scheduling doctor appointments and
provided translation for her. Our Mien staff also worked with her on personal development, counseling, walking, and
sometimes grocery shopping. This is one case of many, and our staff have been helping lots of clients in the community
through PEI programs, especially underserved populations in Contra Costa County. Because of PEI programs our agency
has been able to help a lot of people and save many lives. Thank you for the funding the programs.
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BUILDING BLOCKS FOR KIDS (BBK) - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
The goals of the 2021-2022 scope of work were three-fold: (1) Community and Family Engagement: working with
Richmond and West Contra Costa County families to ensure that they are knowledgeable about and have access to
a network of supportive and effective mental and emotional health information and community services; (2) Social
Support and Referral: reduce risk factors for developing a potentially serious mental illness and to increase
protective factors; and, (3) Self-and Collective Advocacy: train and support families to self-advocate and directly
engage the services they need and want to access and to promote health equity for all.
BBK set out this year to enhance our existing peer-to-peer groups and develop new programs and resources that
increase emotional well-being for Richmond and West Contra Costa community members.
OUTCOMES AND MEASURES OF SUCCESS:
1) Community and Family Engagement: Ensure Richmond/West County families are knowledgeable about and have
access to a network of supportive and critical health and mental health information and services
● Linkages with East Bay service providers: In 2021-2022, BBK continued to focus on connecting families to mental
health and support services that are available within the region. Through our programs, participants have
connected to a total of 21 health and wellness professionals that provide no and low-cost individual, family, and
group support and prevention services. Their services include mindfulness, counseling, nutrition, parenting
classes, and fitness classes.
● Family Engagement: In the 2021-2022 fiscal year a total of 169 people participated in 75 weekly Family
Engagement Virtual Events. BBK staff hosted these activities periodically in collaboration with community
partners including the Mindfulness Life Project, LifeLong Medical Health Promoters program, Tandem, Partners
in Early Learning, and other local artists and wellness practitioners. Through these activities, participants had
access to fun, hands-on activities that helped families spend time together and have a distraction from the
ongoing pandemic and other stressors in their lives. Activities included family bonding arts & crafts, dancing,
boxing, story-telling, yoga, and mindfulness activities.
2) Social Support and Referral: Reduce risk for negative outcomes related to untreated mental illness for
parents/primary caregivers whose risk of developing a serious mental illness is significantly higher than average
including cumulative skills-based training opportunities on effective parenting approaches
● Sanctuary Peer Support Groups: In the 2021-2022 fiscal, BBK hosted a total of 33 peer support meetings. A
total of 113 women participated in the meetings and learned about self-care, self-love, financial health, and
personal growth and development. Through Holding Space, our men’s peer support group, we served a total of
31 participants. Through these meetings, men have continued building relationships with other men in their
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community and had conversations about How to Support our Youth, Forgiveness, Financial Health, Love, and
Goal Setting.
3) Self-and-Collective Advocacy: Train and support families to self-advocate, build collective advocacy and directly
engage the services they need.
● Life-Coaching: During the fiscal year, 13 African-American women received six free one-hour sessions with a
certified life coach. Participants set short-term goals, midterm, and long-term goals, and used a strength-based
approach to create a plan to achieve their goals. The sessions focused on identifying strengths, support systems,
and worked on shifting mindset. Additionally, LeJon Fahim Reese, our Holding Space group facilitator completed
his life coaching certification training in March of 2022 and will begin in Fal l 2022 supporting men with life
coaching at no cost to them.
Measures of Success:
Families are knowledgeable about and have access to a network of support, mental health information, and services that
promote well-being and reduce stress factors
Organizational Support and Family Engagement
● 100% of participants will report having a better understanding of ways to support positive emotional and
wellbeing
● 100% of participants will be connected to a resource that supports their wellbeing
Reduce risk for negative outcomes related to untreated mental illness
Sanctuary:
● 100% of participants will report improved access to mental health education, and mental health support
services
● 100% of participants that consistently participate in a Sanctuary Group will report feeling connected to
others and confident in their strengths.
● 100% of participants will feel fortified to make positive changes within themselves and their families
● 100% of participants will be able to identify at least two other group participants that they can connect with
outside of the Sanctuary Meetings
Train and support families to self -advocate and directly engage the services they need
Sanctuary Facilitator and Life Coach:
● 100% of parents that work with a Sanctuary Facilitator and Life Coach will report that they feel safe
advocating for mental health services for themselves, their child, or other family members.
● 100% of participants will feel fortified to affect community change
● 100% of participants will feel fortified to make positive changes in their families
● 100% of participants will report a plan for supporting mental wellness for themselves
● 100% of participants will report progress in achieving at least one wellness goal
DEMOGRAPHIC DATA:
BBK routinely collects essential demographic fields (adult/child, race, gender, preferred language). For this fiscal year
(15) children ages 0-15, (72) transitional youth ages 16-25, (160) adults ages 26-59, (5) older adults ages 60+, and 48
participants who declined to state their age attended our virtual programming.
EVIDENCE-BASED OR PROMISING PRACTICES:
BBK ensures that participants' voices are at the core of our programming. For example, participants help us determine
topics they want to discuss, learn and facilitate. They recommend guest speakers, and decide what day and time
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programs take place. Lastly, we incorporate artistic expression in our programs, this includes dancing and art projects.
VALUES:
BBK continues to be a community of social innovators working to support Black
and Latinx families in West Contra Costa County. We support families to use their voices and experiences to directly
inform the systems they interact with and which impact them. We envision empowered communities that are wellness -
centered and have equitable access to high-quality education, where healthy families blossom to realize their dreams
and full potential.
Our three core strategies are parent-led advocacy, healing-centered care, and leadership development. These strategies
drive our mission to amplify the voices of parents/caregivers of color and partner wi th them to advance equitable access
and opportunities for all youth to have quality education and all families to achieve emotional and physical well -being.
Our staff continues to keep families’ health & wellbeing at the forefront of our work in all of our programming. Our
approach continues to align with and bolster MHSA’s PEI goal of providing activities intended to reduce risk factors for
developing a potentially serious mental illness and to increase protective factors.
BBK’s theory of change is simple and enduring: by providing healing-centered care, leadership
development, and activating inclusive parent-led advocacy, we support the personal and
collective transformation of parents and caregivers as they reclaim their power. Furthermore,
we seek the transformation of education and health systems, so that all youth achieve success
and all families experience positive emotional and mental well -being. We collaborate with families to overcome trauma
and barriers so that they may strengthen their ability to support their children, family, and community toward healthy,
successful development. Efforts focus specifically on ensuring the well -being of parents and supporting parents to
determine long-term success for their children. We do this by offering nurturing and culturally responsive environments
where parents can heal and identify practices that promote well-being. We also help parents make direct linkages to
mental health tools and resources that may not otherwise be accessed. Furthermore, we develop the leadership
capacity of parents/primary caregivers. Our ultimate aim is that Richmond and West County parents/primary caregivers
affect positive changes in homes, schools, and neighborhoods to ensure that they are responsive to the needs of
families and children.
VALUABLE PERSPECTIVES:
During the 2021-2022 fiscal year, we have had the honor to see several of our program participants lead in our programs
in several capacities. This year we partnered with Community Financial Resources (CFR) to trai n two of our parent
leaders on CFR’s financial wellness curriculum. Blanca, a mom who has participated in BBK programs since 2014, and La
Trece, a mom who has participated in BBK programs since 2018, completed the training and led financial wellness
workshops for BBK families in March. Additionally, La’Quesha, a Black Women’s Sanctuary and Life Coaching participant
presented a topic during the May meeting.
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CHILD ABUSE PREVENTION COUNCIL (CAPC - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / PROGRAM SETTING:
The Child Abuse Prevention Council (CAPC) reached out to the Latino community in Central and East County offering The
Nurturing Parenting Program (NPP) to Spanish Speaking Parents and their children. CAPC collaborated with community
based agencies such as First 5 Centers, Head Start, WIC, Contra Costa County Behavioral Health, and school district
including Mt. Diablo Unified, Antioch Unified and Oakley Elementary School District, and Brentwood Elementary School
District to promote this program. Parents enrolled in the NPP reported that hearing other parents’ opinion and
comments about this program motivated them to enroll. The Nurturing Parenting Program offered 18 -week session in
July 2021 ending December2021 and the second session starting January 2022 ending in June 2022.
The Nurturing Parenting Program enrolled a total of 91 Latino parents and 122 children during the fiscal year. The first
semester Central County served 26 parents, 18 participated and 13 successfully graduated the program. East County
served 32 parents, 19 participated in sessions and 16 successfully graduated. The second semester Central County
served 18 parents all 18 participated and 15 graduated, East County served 15 parents and graduated 11. Parents who
dropped out of the program were contacted by NPP staff offer additional support and linkage if need be. Staff gathered
feedback from parents dropping out; parents’ reports provided the following findings; , parents financial demand
increased, return to the work force, and/or work additional job.
CAPC staff developed lesson plans to serve this groups for 18 consecutive weeks following the fidelity of the NPP
evidence-based curriculum to increase parenting skills, decrease isolation within this population, decrease stigma
related to accessing mental health services for self and/or child in a culturally sensitive manner. The NPP curriculum has
been enhance with Mental Health presentations to decrease fears, stigma, educate and promote early intervention for
those parents and children in need of this support.
The NPP team continued working remotely after consulting and following direction from our Executive Director. The
NPP staff modified operations to maintain families engaged and increased motivation to attend sessions, as well as
identify needs. Staff engaged parents one on one by phone providing linkage to workshops, offered resources to
families who continue to struggle due to lost their jobs and link to resources to help families meet basic needs.
The NPP team was able to continue lessons and utilizing program materials as suggested by curriculum and encouraged
parents to use time to implement with their children creating an opportunity to bond and build a stronger relationship
with their children whenever possible.
CAPC and NPP provide support, offering meal baskets to families enrolled in the program, providing ingredients and
instructions for families to prepare one meal per week as a family and eat together as a family (as suggested by the
curriculum). The children meet with their facilitators in a separate space to continue the program and materials are
delivered monthly to have parents and children working together to promote family time.
OUTCOMES AND PROGRAM EVALUATION:
CAPC continues to support our community by offering services weekly and NPP staff continues our program as
planned. In addition to the curriculum information and psycho-education is presented to help raise self-awareness,
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identify mental health/behavioral challenges that may need professional support. NPP also offered three sessions
with the collaboration of Dr. Hector Rivera-Lopez. Dr. Rivera who has experience working with the Latino community
in Contra Costa County offers participants an opportunity to identify possible behavioral/mental health needs that in
the past were perceived as “normal” parenting practices.
The Nurturing Parenting Program incorporates pre and post self-report assessment measures: AAPI Adult-Adolescent
Parenting Inventory is a 40 item, norm-referenced, Likert scale designed to assess the parenting beliefs and practices
of parent population. The AAPI is designed to assess the beliefs for parenting children from infancy to 12 years of age.
Response provide an index of risk for child maltreatment in five parenting practices known to result in child
maltreatment. CAPC/NPP staff utilizes this tool to identify parents at risk.
Responses to the AAPI provide an index of risk in five parenting constructs:
A - Appropriate Expectations of Children. Understands growth and development. Children are allowed to exhibit normal
developmental behaviors. Self-concept as a caregiver and provider is positive. Tends to be supportive of children.
B – High Level of Empathy. Understands and values children’s needs. Children are allowed to display normal
developmental behaviors. Nurture children and encourage positive growth. Communicates with children. Recognizes
feelings of children.
C – Discipline/ VALUES ALTERNATIVES TO CORPORAL PUNISHMENT Understands alternatives to p hysical force. Utilizes
alternatives to corporal punishment. Tends to be democratic in rule making. Rules for family, not just for children. Tends
to have respect for children and their needs. Values mutual parent-child relationship.
D - APPROPRIATE FAMILY ROLES tends to have needs met appropriately. Finds comfort, support, companionship from
peers. Children are allowed to express developmental needs. Takes ownership of behavior. Tends to feel worthwhile as
a person, good awareness of self.
E - VALUES POWER-INDEPENDENCE Places high-value on children’s ability to problem solve. Encourages children to
express views but expects cooperation. Empowers children to make good choices.
These five parenting constructs enhance the Five Protective Factors that replace risk of abusive behavior with positive
parenting skills.
The Five Protective Factors are the foundation of the Strengthen Families Approach: Parental resilience, social
connections, concrete support in times of need, knowledge of parenting and child development, and social and
emotional competence of children.
Inventory A and B are given to parents at the beginning of the session and at the end.
AAPI Results Session East County
AAPI Results Session Central County
Construct A B C D E
Form A
7.29 6.93 7.21 8.57 7.21
Form B
8.27 8.64 8.73 9.27 6.82
Construct A B C D E
Form A 7.00 6.33 6.56 7.78 7.33
Form B 5.50 7.50 9.00 8.00 5.50
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LINKAGE AND FOLLOW-UP:
Dr. Hector Rivera-Lopez offers Mental Health presentations to enhance the program and promoting self-care to
increase emotional availability for parents caring for their children and decrease the risk of child abuse.
The NPP supervisor not only oversees sessions, she also offers direct services to help parents feel more comfortable
and confident when accessing resources. NPP engages with each family to offer linkage to the appropriate resources
and staff follows up to gather information about how outcome of services and monitor progress per parent self-
report.
Parents received the Surviving Parenthood Resource Guide to facilitate access to community based organizations
providing a wide variety of services at no cost or sliding scale as an effort to encourage parents to connect and explore
preventive/intervention programs, in addition NPP offered flyers and other contact information to facilitate families
access to services. NPP staff offered guidance on how to access mental health support, crisis intervention, EDD services,
food banks, low cost, housing and many others, Care Parent Network, First 5.
NPP staff followed up with families attempting to connect with providers for services, families report accessing groups
for education and support took less time than accessing one on one MH services. Unfortunately, some families have
given up as wait times for one on one have increased.
VALUES:
The CAPC Director and The Nurturing Parenting Program Supervisor continue to meet regularly to discuss program
outcomes, challenges and to ensure staff offering direct services receive support and guidance thought out the course of
the session.
The Child Abuse Prevention Council staff continues finding resources for the Latino community who has reported
challenges accessing mental health services that are culturally appropriate. Staff has learned of challenges parents are
facing in trying to connect adults to mental health resources offered in their language of preference. To support this
need staff has worked with parents by linking to access line and coaching them to advocate for their family. CAPC links
parents to support groups in their area creating opportunity for families to connect with families in their own
neighborhood. CAPC strongly believes in building community connections to increase children’s safety.
VALUABLE PERSPECTIVES:
Serving our community from a prevention lens has being challenging as most of our parents believe or have learned not
to access support if “things” are not as “bad”. The story below was touching in many different way, as we often find
parents not seeing the origin of certain behaviors of mental health challenges as parents themselves have learned to
normalize these challenges their whole life. We make a difference by educating communities to prevent our children
from getting to higher level of care, increasing parental awareness of and decreasing stigma to access mental health
support gives parents the opportunity to improve the quality of life.
My Parenting Experience Mr. GS
My experience as a father has been wonderful, challenging, and a lifetime experience. Becoming a father at any age is
difficult; My first parenting experience was with my step-son JP. I married my wife when JP was 6 years old and I was
43, at the beginning it was fun and games and as we established as a new family here in the United States, soon the
challenges became to be bigger when we were a new family.
I noticed changes in JP’s behaviors and I was certain there something need it to be done to “fix” him. Of course, I was far
from reality. The NPP has been a guide to help me overcome these challenges, this class thought me to be more
understanding with the children, to understand that they all have needs and they are individuals with their own and
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unique personality, it helped me to be flexible, to be more empathetic with JP, and to understand how my wife’s brain
works different then my brain. My experience during class was unique because it helped me learn more about myself,
learn more about my children, learn more about my wife, and understand that parenting is not easy, but we are doing
everything we can to do a better job by learning each day more from one another and continue parenting with love.
One way to describe it is to love your children no matter what. We as a parents need to be there to help them
understand the complexity of this life but during the process of doing this it must be through love, kindness, and respect.
This class opened my eyes and made me reflect about what I was doing wrong with JP. It made me realized that I was
too strict, demanding and my expectations were unrealistic. One day during class I broke in tears during class as I finally
had that moment when I knew, JP didn’t need to be “fixed”. I hugged JP and told him how much I love him; I asked him
for forgiveness because I was not paying attention to his needs, I didn’t understand my role as a father and overlooked
his needs.
I am glad that I was able to be part of this class because it also helped me to realized that my wife and I need to work
more to be a better team. Parenting is challenging and it needs to have the attention of both parents. Both parents must
be in the same page to make this journey easier.
At the end, my experience as a parent continues to be challenging and stressful but NPP clarified that it is not easy for all
parents, and I am not alone. We just need to learn more about our children and ourselves on how the brain works so
that we have a mutual understanding to manage this life experience in a more comfortable way by avoiding conflict with
love and caring.
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CONTRA COSTA CRISIS CENTER - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
✓ Provide access and linkage to mental health care
✓ Improve timely access to mental health services for underserved populations
✓ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
Scope of Services:
24-hour Crisis & Suicide Hotline
1) Provided immediate counseling, active listening, emotional support, and referrals to community resources
on our 24-hour Crisis & Suicide hotline via phone and text for all Contra Costa County residents. Calls and
texts are answered by live Call Specialists in English and Spanish, and we continued to have access to the
24/7 Language Line interpreter services for over 240 languages.
2) Provided callers linkage to mental health services through community resources as appropriate for each call.
100% of callers were assessed for suicide risk level, and all callers with a risk level of medium or high were
offered a follow-up call.
3) Provided debriefing, supervision, silent monitoring, and consultation for all staff and volunteers in a manner
that meets national industry standards and American Association of Suicidology accreditation standards.
Our staff and volunteers reflect Contra Costa County demographics in our diversity of country of origin,
languages spoken, culture, gender, religion, sexual orientation and socio-economic class.
4) Exceeded target goals for total mental health/crisis/suicide calls, call response time, and call abandonment
rate during this reporting period.
Recruit and Train Volunteer Pool
1) Continued to recruit and train a diverse group of volunteers representing communities countywide with bi-
lingual fluency in Spanish, Russian, German, Hindi, Punjabi, Urdu, and Korean.
2) Exceeded target goal for number of active call center volunteers including several with multilingual skills during
this reporting period.
3) Provided 54+ hours of classroom and one-on-one mentoring training curriculum for two new volunteer training
cohorts (August 2021 and May 2022).
Outreach & Education
1) Exceeded target goals for Suicide Assessment and Intervention Trainings by providing free virtual trainings
offered to all partner agency providers countywide with optional CE credits available:
a. Three- 6-hour Trainings (two virtual, one in-person)
b. Three- 1-hour Virtual Trainings (one conducted in Spanish)
c. Two- 4-hour Virtual Trainings
2) Continued to provide virtual outreach and education presentations regarding Crisis Center Agency Services
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and Suicide Prevention.
Co-chair Suicide Prevention Committee
1) Continued to co-chair the Suicide Prevention Coalition monthly meetings virtually with County Mental
Health.
County Coroner Referrals and Suicide Data
1) Continued to receive monthly Coroner data and maintain collaboration for referrals from the Coroner’s
Office to our Grief Counseling Support Group services for grieving survivors.
Postvention/Mobile Grief Response
1) Responded to ten Postventions/Mobile Grief Response Requests after the sudden death of a student or
colleague at a school, business, or agency.
Psychiatric Emergency Services Follow Up
1) Conducted several planning and coordination meetings with the PES team for the follow-up program for
consenting patients discharged from PES. Follow-Up program promotion to patients began August 1, 2022.
OUTCOMES AND PROGRAM EVALUATION:
This fiscal year we provided thirty-four in-service and professional development training opportunities to all staff
and volunteers to promote knowledge of community resources and continuous cultural humility in working with and
supporting a diverse population over the crisis hotlines such as youth, families with young children, seniors, people
who are homeless, people who have mental illness, and people who experienced trauma.
We are active participants in meetings that strive to improve cultural sensitivity, awareness, and education to better
serve our community such as Historically Marginalized Communities, Community Care Coalition, Help Me Grow
Café, 988 Crisis Centers, ACEs Partners, Bay Area Suicide & Crisis Intervention Alliance (BASCIA), Child Death Review
Team, 211 CA Meeting, Homeless Providers, Human Service Alliance, and Office of Emergency Services.
We maintain a feedback box in our front lobby for staff, volunteer, and clients, as well as gather feedback and
evaluation surveys at the conclusion of every training and grief support group we provide for continuous
improvements and program development.
Our policies (HIPAA and clinical license standards informed) ensure confidentiality – including use of technology,
storage of records, destruction of records, subpoena response, record keeping, report writing, and (non)use of
identifying client information on server.
Our core values of compassion, integrity, inclusion, accessibility, and collaboration along with continuous cultural
humility development is written, spoken and practiced. Our policies, protocols, and office environment support
these values.
VALUES:
Our services are designed on the belief that emotional support can make a significant difference in a caller’s ability to
self-manage and minimize psychiatric hospitalization visits when the support is available any time it is needed 24/7/365.
We believe every person has a basic right to assistance in life-threatening or other crisis situations. Our mission is to
keep people alive and safe, help them through crises, and provide or connect them with culturally relevant resources in
the community. Our vision is that people of all cultures and ethnicities in Contra Costa County are in a safe place
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emotionally and physically. Every resource in our 211 Resource Database is vetted, maintained, and up-to-date and is
accessible for agencies partners and members of the community to use throughout the county free of charge.
The Contra Costa Crisis Center holds the following core values:
1. Compassion: We are driven by a desire to alleviate the emotional pain, distress, and needs of our clients.
2. Integrity: We respect and honor our colleagues and clients through trustworthy actions.
3. Inclusion: We affirm the value of differing perspectives and are committed to representation from, and service to,
all members of our diverse community.
4. Accessibility: We believe that people in need should be able to get help 24/7/365.
5. Collaboration: We are committed to developing strong, lasting partnerships with community members to achieve
common goals.
VALUABLE PERSPECTIVES:
Call Record #: 511111
“Tammy”, a 53-year-old African-American woman calling from Pittsburg, has so many things going on and she is really
close to giving up. She was feeling incredibly depressed and defeated and her thoughts of suicide wer e unmanageable.
She is waiting until after her daughters’ sixteenth birthday next week before she goes through with another suicide
attempt. She has many physical issues and has suffered two significant losses, her fiancé in 2016 and then her other
partner in 2020. She has two daughters and a 15-month-old grandchild, but her physical and emotional pain is
overwhelming. She has been hospitalized twice in the past, once for two weeks and once for a month. After providing
active listening and emotional support, Tammy agreed to stay safe for now. The Call Specialist provided her with a
referral to the Mobile Crisis Response Team if she needs someone to be with her immediately in the future. The Call
Specialist arranged for a follow-up call to check in with Tammy after her daughter’s birthday next week.
1st Follow up call:
The Call Specialist spoke with Tammy and she sounded much better. She really needed to vent and have someone to
talk to and arranged for a second follow up call.
2nd Follow up call:
Tammy's eldest daughter is there at the house, her daughter and her boyfriend are fighting, and the baby is crying. She
is feeling overwhelmed with stress and brainstormed potential options with the Call Specialist. She arranged for another
follow up call.
3rd Follow Up call:
Tammy has the baby at her home, her daughter waited until she went to the rest room then left the baby there at the
house. Her daughter has been gone since yesterday. Her daughter does not care, and has no consequences for her
behavior, and she feels angry and frustrated. The Call Specialist brainstormed potential “safe places” to bring the baby if
needed because she feels like she is going to "snap" and end up in the psychiatric ER. She arranged for another follow
up call.
4th follow up call:
Tammy is thinking that when her 16-year-old goes to summer camp she will check herself into the psychiatric hospital in
Martinez, she is feeling overwhelmed and feels like she’s having a mental breakdown. She arranged for another follow
up call.
5th follow up call:
Tammy is now in the hospital after taking an Uber and checking herself in but is still feeling stressed and overwhelmed.
She arranged for another follow up call.
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6th follow up call:
Spoke with “Tammy” she sounded better but things are not going as planned. Her cousin is now helping her to take care
of her grandchild. She laughed quite a few times it was good to hear her laugh. Tammy was grateful for our support
and will continue to call us when she is feeling overwhelmed or when her thoughts of suicide surface.
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CHD AFRICAN AMERICAN WELLNESS PROGRAM -PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
□ Provide access and linkage to mental health care
□ Improve timely access to mental health services for underserved populations
□ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / PROGRAM SETTING:
Center for Human Development’s African American Wellness Program provides prevention and early intervention
services that empower participants to:
1. Increase emotional well-being.
2. Decrease personal stress and isolation.
3. Increase their ability to access appropriate mental health services to African Americans living in Bay Point, Pittsburg,
and surrounding East County communities.
Key activates included culturally appropriate education on mental health topics through Six Mind, Body and Soul support
groups. A monthly newsletter and outreach at health orientated community events, and navigation assistance for
culturally appropriate mental health referrals. Community Health Advocate Michelle Moorehead and Resident Leader
Lisa Gordon facilitated services for the African American Wellness Program. Our east county office location is at the
Spark Point center in Bay Point. Through collaboration with Spark Point the African American Wellness Program was able
to provide services to participants and local community members. The program activities during the 12-month period
included the following:
Six facilitated Mind, Body and Soul support groups at 3 locations in East County.
Pittsburg Health Center, Pittsburg 1st & 3rd Tuesday
Ambrose Center, Bay Point, 1st & 3rd Wednesday
Pittsburg Senior Center, Pittsburg 2nd & 4th Wednesday
With some of the restrictions lifted for Covid19 all our support groups have returned to full operation. Following all CDC
guidelines to ensure health and safety, our participants were still required to wear mask during all program activities and
meetings. During July 2021-June 2022 fiscal year African American Wellness attended 3 community events.
1. Breast Cancer Awareness event. This event was hosted by West Pittsburg Community church in Bay Point. We
provided information about mental health services, invitation to attend our monthly support groups meetings, and a
copy of newsletter. We outreached to 25 participants.
2. Our program attended a Juneteenth celebration in collaboration with The Souljah’s (Pastor Greg Osorio, at John
Buckley square in downtown Pittsburg. During this event our program provided information about mental health
services, incentives, invitation to attend our monthly support groups, and a copy of our newsletter. We outreached
to 44 participants at this event.
3. African American Wellness Program attended Unity in the community event. In collaboration with Bay Point All in
One (Delano Johnson). Our program tabled at this event to provide information regarding mental health services,
support groups meetings, gift bags, and monthly newsletter. We outreached to 43 participants at this event.
African American Wellness Program continued to provide a monthly newsletter to all participa nts. Send U.S. mail or via
email. Some participants did not return to our support groups after the restrictions were lifted. Due to covid. Our
program still provided resources and referrals for all participants. One on One phone meetings with participants, or
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zoom, and or FaceTime Meeting. Meeting participants where they are is very important. Having One on One
appointments with participants, gave them extra support assistance. It helped ease stress, anxiety, depression and
isolation. Taking these measures ensured that all participants’ needs were met, and no participant was left behind.
African American Wellness Program launched a “Get Walking Program” for fall 2021 (Aug 4-Oct 26) & spring 2022 (Apr
8-Jun 24). In collaboration with Joy Walker (Pittsburg senior center recreation coordinator), Our participants were able
to meet once a week at Small World Park for 1.5 hours and exercise and walk inside the park. All safely measures were
applied at this time. Each segment was 12 weeks at a time. Participants documented there progress each week. Group T
shirts, sun visors, and water was provided. There were guest speakers provided to walk and talk with the participants
regarding mental and physical health topics. During the fall walk our program we had a total of 40 participants walking
with an average of 17 participants per week. During the spring walk our program had a total of 52 participants walking
with an average of 19 participants per week. In collaboration with Girl Trek a nationwide women’s walking group, our
program was able to connect with and share our program on their social media page. Many of the Girl Trek women that
live in East County came and participated in our weekly walks. Out of this collaboration we shared mental health
information with their group and received some new participants to our support groups as a result. Get walking program
allowed our participants to re-connect with nature and to get healthier mentally & physically. Walking released stress,
depression, anxiety and isolation. Participants shared feeling better during and after our weekly walks.
Spark Point received turkey donations from United Way for the Thanksgiving holiday. Our partnership with Spark Point
services allowed African American Wellness Program to receive turkeys for our participants. 25 of our participants
received turkeys for the holiday. Participants picked up turkey at an appointment time that was set up. Community
Health Advocate Michelle Moorehead delivered turkeys to participants that did not have transportation.
OUTCOMES AND PROGRAM EVALUATION:
African American Wellness Program Roster for support groups from July 2021- July 2022 total 155 unduplicated
attendees. 755 newsletters were distributed (U.S. mail, email & hand delivered. Outreached to 120 people at
community events. Participants who attended Mind, Body & Soul support groups received tools & techniques to identity
barriers. Participants were individually provided services to help them address their current issues. Participants were
referred to Contra Costa crisis center 211, mental health access line. C.H.A. Michelle Moorehead & R.L. Lisa Gordon
assist participants by helping them to navigate through the system so that they can receive the care they need. The
Community Health Advocate will call the mental health access line with the participant ensuring the participant receives
an appointment. The Community Health Advocate also supports a participant by attending Doctor’s appointment to
assist with advocating for participant’s care. The appointment is scheduled from the initial phone call. The time for
scheduling an appointment and seeing a therapist or another provider time frame is up to 4-6 weeks. The Community
Health Advocate & Resident Leader will follow up with participant to check on their progress. The African American
Wellness Program serves adults 18 and older, living in East Contra Costa County. African American Wellness Program
supports participants by empowering them to recognize and achieve inner strengths and coping strategies to maintai n
emotional wellness.
LINKAGE AND FOLLOW-UP:
Participants are provided resources & referrals to help increase emotional wellness and reduce stress, depression,
anxiety and isolation in their lives. The program creates a welcoming safe environment to all participants. The Mind,
Body & Soul support group helps a participant hope, while facing life challenges, helping them address & overcome
barriers such as homeliness, no medical coverage, lack of transportation, or lack of food. African American Wellness
Program supports participant’s needs by linking participants who are low income & disadvantaged due to lack of
resource with other community resources to meet their needs. Participants enter the program through word of mouth,
referrals by 211 of mental health dept at Pittsburg Health Center. The Mind, Body & Soul support groups are a
supportive system that begins the healing process from the hardship to transition that may have encountered in life of a
sudden unexpected trauma. We strive to teach the tools and techniques that will help defuse a hectic si tuation by using
some our self-care practices such as breathing, mindfulness, taking a brief walking and journaling. Participants were
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linked to mental health services thru mental health access line and followed up with their primary care Doctor.
VALUES:
African American Wellness Program reflects the mental health & wellness for our participants we provide services to
assist participants with overall intervention & prevention services. We are active in the community. Our program
conducted outreach in collaboration with other agencies. C.H.A. Michelle Moorehead & R.L. Lisa Gordon attended the
East County response coalition outreach event weekly in Bay Point at West Pittsburg Community church. This
collaboration with The Bay Church, John Muir, and Bay Point all in one. Together services for the community were
provided such as food, clothing, and showers for the homeless. Our program provided mental health information and
invitation to attend our monthly support groups. Our program collaborated with Hope solutions to assist with housing
for participants experiencing homeless or at the risk of homeless, providing mental health support.
VALUABLE PERSPECTIVES:
C.J. is one of our female participants age range 26-59 years old. C.J. Is a long-time participant of the Mind, Body & Soul
support group C.J. experienced some hardship with Covid 19 in 2021, her work hours were reduced, which created
stress and anxiety. Using the tools & techniques she learned while attending Mind, Body & soul support group. C.J. was
able to practice self- care, mindfulness, and journaling her thoughts to release her stress and anxiety. C.J. also used our
program partnership with Spark point CCC to enroll with the credit & financial coaches. Thru this referral to spark Point
CCC, C.J. was able to receive assistance to help her budget and plan her finances during this period. She was also eligible
for covid rental assistance to help her with rental cost, until she was able to obtain her regular work hours again.
T.M. is one of our female participants aged 26-59 years old. She has attended Mind, Body & Soul support group for 3
years. T.M. came to the support group with some health challenges. She had a stroke, and has diabetes, and high blood
pressure. She was referred by another participant. With all these health challenges T.M. was experiencing depression,
and isolation. She began attending Mind, Body & Soul support groups and made new friends, which uplifted her spirits.
Also learning how to use tools & techniques learned in the meetings, she could apply to her daily life. T.M. was provided
with a 211 referral and mental health access line for therapy. She is seeing a therapist and feeling emotional better and
hopeful. She continues to attend Mind, Body and Soul support group meetings.
E.O. is one of our male participants aged 26-59 years old. He attended the Mind, Body, and Soul support group for 2
years. E.O. came to the support group for depression. He was referred by his primary care Doctor. E.O. was diagnosed
with congestive heart failure. This created depression for E.O. He learned tools & techniques to help release the
depression such as journaling his thoughts, meditation (mindfulness) also walking. With the support of the monthly
meetings and working closely with his primary care Doctor, E.O. was able to feel less depression. E.O. was able to return
to work. E.O. is feeling positive and heart healthy now. E.O. attends Mind, Body, and Soul support group when he is not
working.
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CHD - EMPOWERMENT PROGRAM - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021–2022
PEI STRATEGIES:
☒ Provide access and linkage to mental health care
☒ Improve timely access to mental health services for underserved populations
☒ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / PROGRAM SETTING:
Center for Human Development’s Empowerment Program provides weekly support groups, youth leadership groups,
and mental health resources for lesbian, gay, bisexual, transgender, queer, questioning (LGBTQ+) youth and their
heterosexual allies, ages 12 – 20, in East Contra Costa.
The annual goal is to reach 80 unduplicated youth from July 1, 2021, through June 30, 2022.
During the contract, staff will provide the following services:
Component 1: Facilitate three (3) weekly on-campus educational support groups, providing approximately 20 sessions
per group.
Component 2: Facilitate one (1) weekly educational support group at the agency’s Antioch office, providing
approximately 20 ongoing sessions.
Component 3: Facilitate twice-monthly youth leadership groups for at least sixteen 16 sessions.
Component 4: Refer youth to culturally appropriate mental health services on an as-needed basis, referral support to a
minimum of 15 participants.
Component 5: Contractor shall provide these services to not less than 68 unduplicated youth, ages thirteen to twenty in
East Contra Costa County.
Kevin Martin, Empowerment Program Coordinator, facilitated the following services from July 1, 2021, through June 30,
2022. Mr. Martin is a full-time employee, working 40 hours per week on the project. During this reporting period,
Empowerment has worked with 107 unduplicated youth, which exceeds our goal of 68 unduplicated youth. This number
is much more than the previous year due to the increase in perception of safety in engaging services by LGBTQ+ youth in
a school environment verses in their home environments during COVID-19. Staff utilized a variety of methods to
establish and maintain connection with participants, including: phone calls, texting, email, Facebook, Zoom,
collaborations and referrals from other providers, referrals from peers, and referrals from schoolteachers, counselors
and administrators.
Component 1: Facilitate three (3) weekly on-campus educational support groups, providing approximately 20 sessions
per group. Providing services at these location helps to increase access in several ways: it eliminates the need for
additional transportation, as students are already at school; there is a network of supportive school staff and service
providers working at these school sites (Hillview Junior High, in Pittsburg; Pittsburg High, in Pittsburg; and Deer Valley
High, in Antioch), allowing for expedient linkage to additional support services as nee ded; and youth are more inclined
to engage in support services, including Empowerment, when they can do so with, or supported by their peers and with
reduced anxiety of being “outed” to their parents, or guardians.
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At Hillview Junior High School Staff facilitated:
• Individual check-ins, assessments, support sessions: 257
• Group sessions: 47
• Unduplicated participants: 22
At Pittsburg High School staff facilitated:
• Individual check-ins, assessments, support sessions: 252
• Group sessions: 23
• Unduplicated participants: 23
At Deer Valley High School Staff facilitated:
• Individual check-ins, assessments, support sessions: 443
• Group sessions: 24
• Unduplicated participants: 42
From July 1, 2021, through June 30, 2022, Kevin Martin facilitated 94 group sessions specifically for youth from these
three school sites. This number is far greater than past year due to the increased perception of safety by LGBTQ+ youth
to access support services in the school environment and difficulties students experienced related to not feeling safe or
comfortable accessing support in their home environments. Due to these experiences by youth and the stress associated
with COVID-19 and reengaging with in-person school, staff continued to conduct frequent individual check-ins,
assessments and one-on-one support sessions in addition to group sessions. Staff conducted 952 individual check-ins,
assessments and one-on-one support sessions with students from Hillview Junior High School, Pittsburg High School and
Deer Valley High School during this year. Due to the extremely high number of youths seeking support service staff
formed multiple groups at each site, capped the number of participants in each group, and formed a waiting list of youth
desiring group support. Throughout the year, CHD staff continued to receive new referrals from school staff and service
providers on campus during weekly Care Team meetings and from peer participants. The number of unduplicated
participants was 87. Staff has also continued to work closely with school staff and other service providers on campus to
secure space for groups for the upcoming school year, as providing in-person services at school sites fills a need for
youth who have difficulty with transportation to our Antioch office, at Rivertown Resource Center, and/or are not “out”
in some aspect of their life (i.e. peers, family, or community), which has been exacerbated by the COVID-19 pandemic.
Topics discussed with participants at school site included: initial assessment, establishing norms, surviving trauma at
home, LGBTQ+ terminology, identifying feelings, healthy boundaries, being put down by authority figures, coping with
stress, writing as a coping method, coping with anxiety, reopening from COVID-19, LGBTQ+ history, symptoms of stress
and anxiety, coping skills, managing effects of trauma, bullying, Trans identities, identifying values, practice stating
needs to family, self-advocacy, waves of COVID infection in the community, difficulty sleeping, unhealthy relationships,
characteristics of healthy relationships, stress management, Queer women’s history, impact of family on mental health,
stigma related to mental health, anticipation of spring break, social justice and advocacy, restorative justice practices,
safety planning, creating an emergency contact list, family rejection, internalized homophobia, self-loathing and body
dysmorphia, code switching, authentic self-expression, depression and suicide, suicide prevention, the process of
“coming out”, fear related to “coming out” to family, intersectionality, gender and gender expression, societal and
cultural expectations, changing unhealthy habits, boundary setting, drug use and self-medicating, Black Queer
trailblazers, Pride history and symbols, 2022 bucket list and goal setting, affirmations, gr ief, divorce of parents, selfcare,
health issues faced by LGBTQ+ youth, pronoun and preferred name usage, managing conflict, romantic relationships
versus platonic friendships, rejection by religious institutions, LGBTQ+ Hispanic heritage, questioning iden tity, support
resources, anticipating the end of the school year, giving and receiving appreciations, closure.
Component 2: Facilitate one (1) weekly educational support group at the agency’s Antioch office, providing
approximately 20 ongoing sessions to promote emotional health, positive identity, and reduce isolation through life skill
development. Providing services at this location has challenges, but is the only year-round, drop-in support program for
LGBTQ+ youth in East Contra Costa County, providing access to youth from Bay Point, Pittsburg, Antioch, Oakley, and
Brentwood.
At Rivertown Resource Center Staff facilitated:
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• Individual check-ins, assessments, support sessions: 185
• Group sessions: 22
• Unduplicated participants: 30
From July 1, 2021, through June 30, 2022, Kevin Martin facilitated 22 virtual and in-person youth support group sessions
for high school aged youth throughout East Contra Costa County. The group met using the Zoom platform and at
Rivertown Resource Center, in Antioch. The number of meetings exceeds our goal of 20 sessions for the year and group
attendance numbers were down significantly, due to all the previously noted challenges related to COVID-19 and home
environment. This group had an average attendance of 3 youth per session for this reporting period. The number of
unduplicated participants was 30. This number is similar to last year, but still down compared to before COVID,
undoubtedly due to previously mentioned issues related to COVID-19. Staff also noted that attendance dropped off
toward the end of the year and students expressed feeling overwhelmed by all the demands for their time by school,
family and friends. This year, staff also collaborated with Rainbow Community Center’s Youth Program to co-facilitate
one virtual session per month to help expand youth’s social support networks and connection to community support
providers. CHD staff conducted 185 individual check-ins, assessments and support sessions during this year with youth
not associated with one of our school sites.
Topics for the Rivertown group included: group development, establishing group agreements, managing stress, self -
loathing and body dysphoria, the process of gender transition, self-advocacy in therapy, stress related to COVID-19 and
returning to school in person, pronoun and preferred name usage, identifying feelings, rejection by religious institutions,
suicide and suicide prevention, stained family relationships, bi -sexual awareness, asexuality, LGBTQ+ Hispanic Heritage,
safety planning and asking for help, mental health stigma, leadership during a crisis, negative self -talk, bullying, coping
with stress and anxiety, positive self-expressions, stating needs to family, Black LGBTQ+ trailblazers, Queer women’s
history, support resources, Pride history and symbols, and establishing healthy boundaries.
Component 3: Facilitate twice-monthly youth leadership groups for at least sixteen 16 sessions.
Staff facilitated:
• Group sessions: 0
• Unduplicated participants: 0
Due to the overwhelming need for social-emotional support, staff focused on the previously noted group and individual
support services. However, staff believes leadership development to be an important component of Empowerment’s
programing and intends to reengage this component in the upcoming fiscal year, as staff believes youth participants are
better able to take on additional responsibilities after this year of transition.
Component 4: Refer youth to culturally appropriate mental health services on an as-needed basis, referral support to a
minimum of 15 participants.
Staff made specific referrals for new mental health support were made for 11 youth throughout the year. Six referred
participants confirmed accessing referred supports. The average duration between stated onset of symptoms and
referral, and the average length of time from referral to accessing services were both four (4) weeks. The number of
referrals is short of our target of 15 annual referrals, however, all participants were given Safety Phone Lists and
repeatedly encourage to reach out to the Contra Costa County Crisis Center, Trevor Project, as well as any current
clinical support during times of stress, anxiety and crisis. Direct mental health referrals were made to Lincoln Child
Center, John F. Kennedy University, Fred Finch, CHD Beyond Violence Program, Contra Costa County Mental Health
Access Line, Contra Costa County’s Gender Clinic, Gender Spectrum, Rainbow Community Center, and CHD’s MediCal
Enrollment Program. As noted earlier, all Empowerment participants also receive a Safety Phone List with contact
information for the Contra Costa Crisis Center, Trevor Project, GLBT Youth Talk-line, Rainbow Community Center (RCC),
Planned Parenthood, Homeless Hotline, Run Away Hotline, Community Violence Solutions, and STAND for Families
Against Violence.
It is important to acknowledge that many of Empowerment’s participants, as in previous years, were referred to CHD’s
Empowerment program for additional social-emotional support from other mental health providers. Thus, these
participants were already connected and engaged in culturally appropriate mental health services, rendering additional
referrals unnecessary.
B-21
Component 5: Contractor shall provide these services to not less than 68 unduplicated youth, ages thirteen to twenty in
East Contra Costa County.
Staff provided services to a total of 107 unduplicated youth, in East Contra Costa County. Ninety-six (96) were ages
thirteen to twenty.
OUTCOMES AND PROGRAM EVALUATION:
From July 1, 2021 through June 30, 2022, staff facilitated 116 educational group sessions and 1137 individual check-ins,
assessments and support sessions. Information on mental health topics and services comes up “naturally” during the
weekly support groups so this is not seen as a “stand alone” component by staff. However, regular check-ins and one-
on-one meetings and assessments were provided allowing staff to identify possible “red flags”, such as symptoms of
anxiety, depression, and suicidal ideation, or youth are distressed. Check-ins and one-on-one meetings are held more
regularly, since COVID-19. During check-ins and one-on-one meetings, staff always inquires as to youth’s experiences
with school, family and peers, interest, wellness, and willingness to participate in mental he alth services, outside and in
addition to Empowerment’s programming. Staff has had 116 group sessions and 1137 individual one -on-one meetings
with youth during this year. This is more than double the number of group sessions and more than 300 more individual
check-ins and one-on-one meetings from last year. The sharp increase in this number is primarily to the negative impact
of the COVID-19 shelter in place order, which, as noted in earlier components, have led to many participants being
willing to only engage in one-on-one, non-video, communication with staff, and not wanting to participate in groups via
telehealth platforms. Telephone communications, email and secure video conferencing, via Zoom, are the main forms of
delivering telehealth support to par ticipants, in addition to in person meetings, since COVID-19. As indicators warrant,
staff makes referrals to appropriate, culturally responsive services. As noted previously, staff has ongoing relationships
with Care and Cost Teams at the above listed schools which include mental health providers allowing expeditious entry
into treatment, as youth become willing to do so (except in emergency circumstances). Staff also has a functioning
knowledge of the processes for referral to access services through Contra Costa Health Services and private providers
and actively support participants and their guardians navigate these systems. The average length of time between
referral and access to treatment for this year is just four (4) weeks. The average duration of symptoms related to mental
illness prior to referral is also four (4) weeks. Follow-ups regarding effectiveness of treatment is ongoing after access to
treatment.
LINKAGE AND FOLLOW-UP:
As noted in a previous section, specific referrals for new mental health support were made for eleven (11) youth during
the year. The average length of time between report of symptoms onset and referral for treatment during this reporting
period is four (4) weeks and the average length before enter treatment after referral is also four (4) weeks. The length
of time before entering treatment is longer than last year due to the large number of people seeking mental health
support, and most providers have a waitlist for intake. The methodologies used during treatment are generally unknown
to Empowerment staff, as Empowerment staff does not provide therapy, and all mental health referrals are made to
external providers.
Also noted previously, all Empowerment participants receive an emergency services “Safety Phone Li st”, including
contact information for CHD’s Empowerment Program, Contra Costa Crisis Center, The Trevor Project, Planned
Parenthood, Community Violence Solutions, STAND for Families Against Violence, Runaway Hotline, Homeless Hotline,
and are encouraged to add information for trusted adults and friends. Additional referrals and linkages are provided as
needed, and upon participant assent. Direct linkages are made via phone, fax or in person, such as during Care Team, or
COST meetings at school sites.
1) General encouragement of all participants to seek services that could be of support to them is continual during
all sessions. Specific and direct encouragement and referrals are offered to participants during one-on-one check-ins
B-22
and assessments by Empowerment staff.
2) Empowerment staff follows up, verbally, with participants regarding referrals to external services on a weekly
basis until participant successfully engages in services, or no longer wishes to engage services. The current average
length of time between referral and entry into treatment is four (4) weeks. Staff also continues to follow-up on
effectiveness of treatment during individual sessions after entering treatment and works to provide supplemental
support as appropriate.
VALUES:
Empowerment is a social-emotional and educational support program for LGBTQ+ youth, ages 13 to 20, in East Contra
Costa County, which is a highly diverse community in regard to ethnic makeup and socio-economic status, with large
percentages of Latinx, black, and low-income families. Youth enter the program through referrals from self, peers,
family, school staff, and other service providers. Staff works diligently to create safe, welcoming, empathetic,
confidential spaces for all who attend Empowerment. This is facilitated by the development of group norms, which all
attendees agree to adhere to. During groups and during individual check-ins, assessments and support sessions youth
work to identify and process challenges and struggles they face, then identify and develop internal strengths, coping
mechanisms and tools for building resiliency to work through challenges, with the support and encouragement of
Empowerment staff and peers. Through this process, when youth are identified to need or would benefi t from support
services outside the capacities of Empowerment Program, referrals and linkages are made to other culturally
appropriate service providers.
All youth participating in Empowerment are treated with respect as individuals, and staff makes a concerted effort to do
so without bias or judgment. As noted in monthly program notes, staff also take part in multiple trainings, workshops,
coalitions and other forums, including clinical supervision, throughout the year to stay up to date on issues, rese arch,
terminology, laws, possible bias, diverse perspectives, etc. relevant to the highly diverse LGBTQ+ youth community in
East Contra Costa County, incorporating what they learn into the support and education provided to throughout the
Empowerment Program. All LGBTQ+ youth, ages 13-20, and their heterosexual friends are welcome to join
Empowerment’s groups and their level of participation is completely voluntary. We believe that the diversity of our
participants, as noted in our demographic form, is an indication of our success in this endeavor, however, we are always
striving to do better.
In Empowerment, LGBTQ+ youth are engaged in discussions of topics, workshops and activities that are common to the
broader LGBTQ+ community, such as: identity development, the process of coming out, rejection and fear of rejection,
isolation, harassment, bullying, discrimination, anxiety, depression, suicidality, healthy relationships, relationship
violence, drug and alcohol use and abuse, community development and engagement, leadership and activism, physical,
mental and sexual health and safety. And as noted in previous sections, when staff identifies potential concerns for any
participant, they respond immediately to offer information and referrals for additional support services.
VALUABLE PERSPECTIVES:
It is not an uncommon experience for staff to hear participants and parents/guardians indicated that Empowerment
Program is the only source of positive support participants are able to identify, from time to time; es pecially during
times of mental, or emotional struggle related to their identity. This year, staff asked participants to share their personal
experiences with Empowerment Program. Here are a couple of their responses:
“It’s fun, and you can make more friends and learn more.” ~MF (HJH)
“My experience was really good, and I would 100% do it again. It’s a good way to talk about things, find allies, become
one, and more.” ~VR (HJH)
“My experience with Empowerment has been positive and encouraging.” ~EI (HJH)
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“I would like others to know that it’s fun being in an environment where you’re surrounded by people who are like you.”
~MR (HJH)
“I would like to say that I feel happier.” ~MH (HJH)
“It (Empowerment) helps make you feel you can do more than you think you can do.” ~EA (PHS)
“Empowerment has helped me and others to know more about my community and discover more about myself.” ~AA
(PHS)
“I want others to know that Empowerment helped me like me for me and that it’s okay to be gay.” ~MA (PHS)
“It was my best times in this place (school). I felt more relieved and supported than ever before. I loved it. ~AN (PHS)
“I got to know new people and talk about my problem. I talk about what is happening in my life easier.” ~AG (PHS)
“It helped me be aware of some specifics of my own identity and made me feel less alone in my identity at school.” ~JP
(PHS)
“People here really make you feel welcomed, and they make you feel that you are in your safe zone.” ~NC (DVHS)
“It has helped me understand how I am and how to deal with my problems.” ~JP (DVHS)
“I go to hear more of others’ problems, and it helped me realize I’m not alone.” ~DJ (DVHS)
“My experience in Empowerment was overall an amazing experience. The people I have met throughout two or more
years were really nice. Lots of memories.” ~RS (DVHS)
“It’s very cool. I’ve met some very colorful people and I’ve met people with similar situations as mine. It’s helped me feel
less estranged.” ~NH (DVHS)
"If I didn't have Empowerment I'm not sure who or where I would be today. This program had helped me more than I
can say." ~JP (HHS)
“It's pretty chill and is a good resource for any LGBTQIA+ in the area." ~ LJ (AHS)
B-24
COUNSELING OPTIONS AND PARENT EDUCATION C.O.P.E. - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
□X Provide access and linkage to mental health care
□X Improve timely access to mental health services for underserved populations
□X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
Program Quality and Standards
C.O.P.E. completed all provisions of this contract.
C.O.P.E. ensured that program activities were provided by accredited Triple P qualified practitioners and focused on
parents and/or guardians of children from birth through age 18, expectant parents of children, and/or early childhood
educators of children from birth through age 5.
C.O.P.E. provided twenty-one (21) Triple P Positive Parenting Group classes and seminars to residents in West, Central
and Eastern Contra Costa County. C.O.PE. enrolled 229 individuals in these classes and seminars.
Trainings:
This year we provided a variety of different Triple P trainings including:
● Level 3 Primary Care 0-12 (4 people)
● Level 3 Primary Care Teen (3 people)
● Level 4 Group (1 person)
● Level 4 Stepping Stones (1 person)
● Level 5 Pathways (7 people)
Clinical and Master level social work interns were provided pre-accreditation training through assisting accredited Triple
P practitioners in their classes. An additional two practitioners were accredited in Level 4 Stepping Stones through a
training offered by a Triple P provider agency in Mendocino County.
Enrollment:
C.O.P.E. enrolled 217 family members in Triple P Positive Parenting classes during the 2021-2022 fiscal year.
C.O.P.E. provided case management services for families in need of additional resources. Our case managers called every
enrolled family to offer supportive check-ins and resources within C.O.P.E. and outside agencies. Additionally, if a parent’s
assessment indicated a concern, the participant was contacted to determine if additional community support was needed.
Where appropriate, referrals were made for additional mental health services.
Demographic information noted below.
1) The types and settings of potential responders you reached during the past reporting period
C.O.P.E. Family Support Center reached out to a variety of groups and individuals in West, Central and Eastern Contra
Costa County. C.O.P.E. reached out to partner agencies such as, Children and Family Services, Family Justice Centers, 211
Crisis Hotline, other Community Based Organizations, and Contra Costa Family Court. C.O.P.E. attended the following
SARB meetings: County Office of Education, San Ramon/West County /Martinez/ Unified School Distr icts to recruit
B-25
families at risk. In addition to these outside agencies, our clients found our services from our social media sites and our
website.
2) methods used to reach out and engage potential responders
Methods used by C.O.P.E. to reach and engage our clients are as listed:
● Our website is updated weekly to provide potential clients with the class information available. A link is provided
that allows clients to register online for the parenting class they need.
● Agency partners also have access to our updated services and can refer families by calling our office. We usually
respond within 24 working hours
● Our Triple P classes are highly desired. We make every effort to start a new class every 3 weeks.
● Social media platforms are utilized and updated weekly with flyers and events that include the registration link
as well and staff direct line for questions.
● We offer a $50.00 incentive card when the client has perfect attendance
3) any strategies utilized to provide access and linkage to treatment
● Potential clients are screened to identify the client’s needs.
● Our coordinators and/or case managers enroll the clients in the appropriate classes based on the ages of their
children, court order and/or requests from outside agencies.
● We partner with community-based organizations such as, Child Family Services, Early childhood mental health,
Family Justice Center, Lynn Center, We Care, Catholic Charities of the East Bay, among others who frequently
refer clients to our Parent Education programs.
● Case management is available for any client in need of extra referrals, such as housing, employment, food,
childcare, and/or medical care.
● Some clients who demonstrate financial need and cannot afford to pay the registration fee, have been offered a
full or partial scholarship to complete the Triple P course.
● Classes have been offered on Zoom Videoconferencing to provide a safe and easier access to our Triple P
parenting programs.
4) strategies utilized to improve timely access to services for underserved populations.
C.O.P.E is very intentional in providing timely access to services for underserved populations, strategies include:
● Program staff provides updated program fliers with open classes and services each week through our distribution
list email that includes community-based organizations, family court, local school districts and our social media
pages.
● Zoom video conferencing has made classes more accessible, since it’s not only convenient for the client but, with
the rapid increase in gas prices, underserved populations cannot afford to drive to other locations in the county
to take advantage of our parenting courses.
● Provided $50.00 food and gas cards as an incentive for clients who completed the Triple P parenting class.
● Class workbooks were mailed to clients who had transportation difficulties.
● Technical support was available for clients who are unfamiliar with Zoom videoconferencing or email.
OUTCOMES AND PROGRAM EVALUATION:
Programs and Outreach
Parenting Classes: We delivered 18 classes, and 3 seminar series throughout the county at various times and days. All
classes and seminars were conducted through Zoom videoconferencing to comply with State and County health orders
due to the ongoing COVID-19 Pandemic. C.O.P.E. provided classes in English and Spanish in West, Central and East County.
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Settings for Potential Responders for the 2021-2022 FY included elementary, middle, and high schools, early education
centers, homeless shelters, and community-based organizations.
We utilized the services of our clinical staff and master level social work interns to address the needs of parents and
families with more intensive challenges. Our staff and interns are invited to assist accredited Triple P practitioners in the
Triple P classes, by providing client support and administrative aid when needed.
Numbers served during the fiscal year
● 217 individuals enrolled in Triple P classes in MHSA funded programs in Contra Costa County during the 2021 -
2022 Fiscal Year.
● 19% of participants identified as African American; 8% identified as Asian; 13% identified as Hispanic/Latino; 35%
identified as Caucasian; 17% identified as more than one race, 8% identified as other.
● 10% of responding participants reported completing at least two years of college (or more)
● 5.5% of responding participants reported household income below the California state poverty level
Note: 67% of responding participants decline to report their household income.
All our Triple P participants completed the Pre and Post Assessments.
Indicators:
● The Parenting Scale measures dysfunctional discipline practices in parents.
● The Eyberg Child Behavior Inventory measures parental perceptions of disruptive child behavior using
both an intensity scale and a problem scale.
○ The Intensity scale measures the frequency of each problem behavior.
○ The Problem scale reflects the parent’s tolerance of the behaviors and the distress caused.
● The Depression Anxiety Stress Scale measures symptoms of depression, anxiety, and stress in adults.
Collected and Analyzed:
Pre-Assessments were administered at the first class and post assessments were administered at last class. These reports
show measured changes in the scores. The report is reviewed with each parent individually to process the change in the
parents’ self-management, self- efficacy, personal agency, problem solving, self- sufficiency and minimal sufficient
intervention.
Cultural competency and protection of the integrity and confidentiality of the individuals served .
C.O.P.E. has a culturally diverse staff, both personally and professionally with sensitivity and training in the nee ds and
characteristics of diverse populations of participants. C.O.P.E. staff cultivate an inclusive, non-judgmental environment for
participants seeking services and are trained in areas such as ACES, trauma -informed care, self-regulation techniques,
conflict resolution, and other methods for participant communication.
C.O.P.E. provides a culturally inclusive video conferencing classroom where parents and staff recognize, appreciate, and
capitalize on diversity to enrich the overall learning experience.
All participants are provided services regardless of race, gender, sexual orientation, or religion.
Current practices include:
● Designated language. i.e., Spanish speaker
● Practitioners are trained to understand cultural differences in parenting practices, and we strive to develop
effective and consistent parenting skills that nurture the uniqueness of each family.
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● Immigration Status was never asked
● Income and level of education was respected
● All information is confidential and reported using a non-identifying code
● Parents and practitioners sign a confidentiality agreement
DEMOGRAPHIC DATA
Age Group:
Veteran Status
6 participants reported being a veteran.
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Race
Of responding participants:
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Disability Status
Mental Health Physical or
Mobility
Communicatio
n
Chronic Health
Condition
Disability Status 6 12 3 16
VALUES:
C.O.P.E. Family Support Center fosters a holistic approach to family wellness and recovery by providing evidence -based
parenting classes along with other complementary services. Parents that express need for further intervention are
identified through their participation in Triple P parenting courses and are linked to supplementary case management
services provided by C.O.P.E. Some participants have expressed a need for additional services and utilized other
programs we offer such as individual and family counseling, conjoint co-parent counseling, anger management and
truancy intervention. By offering these wide range of services, C.O.P.E. can provide support to families and identity
referrals to additional resources in the county for issues related to mental health, housing, shelter, food, and family law.
C.O.P.E. Family Support Center provides a comfortable, family-oriented atmosphere for visiting community members to
our office for services. Our staff pride themselves on meeting the needs of each indivi dual client.
Case management includes:
● Initial assessment
● Parent/Family coaching
● Resource referrals such as County Mental Health (therapy), Opportunity Junction (job training and placement),
Family Justice Center (legal services)
● Enrollment into appropriate C.O.P.E. programs
● Weekly check-ins
● Preparation of progress reports/attendance verification
Strategies Utilized to Provide Access and Linkage to Treatment include:
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● Provide assessment and case management to community members in need of services
● Warm-handoff referrals to community resources such as housing, job training and placement, food banks and
family law centers
● Collaboration between staff and a ‘point person’ at each agency to ensure timely access to resources
● C.O.P.E. practitioners evaluate and provide individual parent consultation for Triple P participants scoring above
the clinical-cutoff range in any pre-assessment (DASS, Parenting Scale, ECBI, Conflict Behavior), providing
resources as needed.
Strategies utilized to improve timely access to services for underserved populations included:
● Free and sliding scale Triple P classes for low-income participants
● Delivery of classes throughout the county by Zoom Videoconferencing.
● Increased capacity to offer case management services for parents and families with more intensive
challenges
● Provided classes in English and Spanish in all regions of the county
● Individual assessment, consultations and referrals to county mental health as needed
● Collaboration with school districts, family workers, other service providers and families to create a service
plan for individuals, to ensure timely access to support and resources.
● Tailored classes that include focus topics that directly address parenting needs (ex. Having a discussion
around teen’s use of social media, teen depression and coping with in-person classes challenges after
homeschooling for 2 years.
Use of strategies that are non-stigmatizing and non- discriminatory
● All participants are served regardless of race, gender, sexual orientation, or religion.
● All Triple P Practitioners are required to complete a harassment prevention training
● Triple P Parent education reduces the risk of child abuse and neglect by encouraging positive parenting practices
that promote safety, well-being, and permanency for children and families.
● All Facilitators are trauma informed and aware of family differences and individual needs.
VALUABLE PERSPECTIVES:
Parent Quotes:
“I found a place where I can manage to calm myself. Power is being able to control myself.”
"Sitting on the floor and playing with my son and telling him “Good job”, has been helping his behavior"
" I am learning to remain calm and not yell as much"
"This class made me realized that I'm not alone that a lot of parents are goi ng through the same experience"
Vignettes:
A client called the office because she was referred by Contra Costa Family Court to take a Triple P Family
Transitions co-parenting class. This client was in the process of separation which was taking a toll on the client's
relationship with her daughter. At the beginning of the class, the mom commented that she was trying to get information
about her ex-husband through her daughter and that resulted in a negative impact on her eight-year-old daughter. The
mom realized after the second-class session that she was wrong in using her daughter in this way and unaware of the
emotional toll her daughter was going through. Mom apologized to her daughter and learned to keep her comments about
her ex-husband to herself. Mom learned to be more careful when she asks questions and has seen the difference in how
her daughter responds. As a result, mom decided to take a Group Triple P class to continue learning about parenting. By
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the end of the class mom reported that her relationship with her daughter has significantly improved and is thankful for
the strategies taught in Triple P that prevent parent -child conflict.
A father who was referred by Children and Family Services, was ordered in his case plan to take parenting classes.
This client was referred by his social worker over a domestic violence incident with his co-parent and his daughter was
present at the time. The father regretted what happened and his main concern was cursing in front of his young daughter.
Motivated by the challenge to model the behavior he expects from his daughter, he made the commitment and allowed
his daughter to be his accountability partner and over the last 8 weeks of the class he completely stopped cursing and has
been able to eliminate the same inappropriate language from his daughter's vocabulary as well. What went well was the
participant really invested himself in learning about his own negative emotions and the role he has been playing in
enabling his own emotional distress. Armed with that knowledge he felt empowered to regain his sense of confidence and
emotional self-control. He was nicknamed "2.0" to acknowledge his progress to a new version of himself and to signify
that he was not the man that originally started the class. Having this new designation and progress recognition seemed to
propel him to go even further in his growth and quest to get better.
A daughter called the office on behalf of her parents who didn't speak English. Our coordinator who is bilingual
helped the family register for a Teen Triple P class. Both parents were mandated by their son’s Probation Officer to take
a parenting class since their son was caught selling drugs. Both parents shared the appreciation that taking the class
together can help restore the disconnect between them and their teenage son. The father understood throughout the
course that speaking calmly created a more positive response from his son. Both parents practiced self-regulation by
intentionally refraining from raising their voice at their son, but incorporating clear, calm requests as a strategy to maintain
a positive effect on their relationship. Both parents, especially the father, shared how he raised their oldest children
differently from his youngest son. Both parents shared how the practicing Triple P strategies at home, spending more time
with their son and showing more affection in supporting his sporting activities has proven to show an improvement in his
child's overall behavior.
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FIRST 5 CONTRA COSTA - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
✓ Provide access and linkage to mental health care
✓ Improve timely access to mental health services for underserved populations
✓ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
SERVICES PROVIDED:
Triple P Positive Parenting Program is a multi -level system of family intervention for parents of children who have or are
at risk of developing behavior problems. It is a prevention-oriented program that aims to promote positive, caring
relationships between parents and their children, and to help parents develop effective management stra tegies for
dealing with a variety of childhood behavior problems and common developmental issues.
● Sixteen (16) Group Triple P classes were conducted for parents with children ages 0-5 within Contra Costa
County.
● 193 Participants enrolled in Triple P Parenting classes during the fiscal year.
● Eighty percent (80%) of families completed the Triple P program.
● Classes were provided in English and Spanish in East, West, and Central County.
● Classes were free to all participants.
● Twelve (12) Seminars were conducted for African American families with children ages 0-5 within Contra Costa
County.
● 46 families with children ages 0-5 received additional case management services.
● Conducted 12 presentations and briefings outreach activities to early childhood organizations to educate them
about Triple P class offerings and program participation requirements.
1) the types and settings of potential responders you reached during the past reporting period
A variety of groups and individuals that serve families with children 0-5 in West, Central and East Contra Costa County
received outreach. We provided class flyers and enrollment links to families who inquired through the website and to
families referred through other CBO’s.
Presented Triple P program information briefings to staff at the following organizations:
● First 5 Centers,
● Care Parent Network,
● Contra Costa Office of Education,
● Building Blocks for Kids,
● Early Childhood Mental Health,
● National Alliance of Mental Illness, Contra Costa chapter,
● Bay Area Rescue Mission,
● R R Ministries,
● SparkPoint,
● Tandem Partners in Early Learning,
● School districts throughout Contra Costa County (Antioch/Pittsburg/Martinez/West Contra Costa/San Ramon/
Oakley and Brentwood)
2) Methods used to reach out and engage potential responders:
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● Online Flyers
● Outreach emails to social workers and community organization
● Social media: C.O.P.E.’s Instagram and Facebook
● First 5 Contra Costa website and social media
● Referrals from other CBOs
● Outreach to past participants through emails and phone calls
● Participation in weekly/monthly School Attendance Review Boards (SARB)
3)Strategies utilized to provide access and linkage to treatment
● Twenty-four-hour call back and intake response for parents seeking services.
● Additional individual sessions were available for parents who missed sessions.
● Waiting lists were created and referenced when scheduling classes.
● Zoom video conferencing platform for ease of attendance.
● Zoom video conferencing technical assistance available.
● Classes were adapted to ensure engagement, utilizing polls, break-out rooms, and chat rooms.
4) Strategies utilized to improve timely access to services for underserved populations.
• Classes are offered in East, West and Central Contra Costa County.
• Classes are offered in both English and Spanish
• 9-week classes were offered every quarter
• 6-week and One-day class were scheduled based on need
• Classes were provided at different times throughout the day available through Zoom video conferencing.
• Classes were free to all participants.
• Reminder emails were sent to participants in advance of the first class.
• Staff supported participants completing pre and post-assessments over the phone, when needed.
• Distributed books, tip sheets, and incentives at First 5 Centers throughout Contra Costa County, as well as through
mail when parents lacked transportation.
• Culturally relevant outreach materials for target populations
OUTCOMES AND PROGRAM EVALUATION:
First 5 Contra Costa completed all provisions of the 2021-22 contract.
● Program activities were provided by staff who were trained and accredited in various levels of Triple P. Focus was
geared towards parents/guardians, expectant parents, and/or early childhood educators with children ages birth
through age five.
● First 5 maintains a secure database containing assessment data for all classes.
● First 5 maintains program efficacy through coordinating program activities and routine communication with its
subcontractor C.O.P.E.
● First 5 receives quarterly program reports from its subcontract C.O.P.E. to ensure program compliance, track
program milestones, and for program improvement when needed.
Data is collected after the first and last session through a pre- and post-assessment. Data is analyzed with use of the
following assessments:
• The Parenting Scale. measures dysfunctional discipline practices in parents.
Outcomes:
15 % Reduction in Laxness (tendency to behave permissively and inconsistently when parenting children)
16 % Reduction in Over-Reactivity (parenting intense emotional reaction to a child's misbehavior)
5 % Reduction in Hostility (Resentment that arises from prolonged frustration)
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• The Eyberg Child Behavior Inventory measures parental perceptions of disruptive child behavior using both
an intensity scale and a problem scale.
Outcomes:
10% Reduction in the Intensity Scale that measures the frequency of each problem behavior.
64% Reduction in the Problem Scale reflects the parent’s tolerance of the behaviors and the distress
caused.
• The Depression Anxiety Stress Scale (DASS) measures symptoms of depression, anxiety, and stress in
adults.
Outcomes:
30% Reduction in depression
30% Reduction in anxiety
25% Reduction in Stress.
How often data was collected and analyzed.
Assessments are administered at the beginning and end of the course. Reports are generated showing the
variance in outcomes. These reports are reviewed by the practitioner and shared with the individual participants as
part of the conclusion of the course.
Cultural Competency in the Program:
Culturally diverse staff reflective of our community cultivate an inclusive, non-judgmental environment for participants
seeking services and are trained in areas such as ACES, trauma-informed care, self-regulation techniques, conflict
resolution, and other methods for participant communication.
Classes are provided in a culturally inclusive video conferencing classroom where parents and staff recognize, appreciate,
and capitalize on diversity to enrich the overall learning experience.
All participants are provided services regardless of race, gender, sexual orientation, or religion.
Integrity and Confidentiality
Current practices include:
● Participants signed a confidentiality agreement and release of informati on to protect every participant's integrity
and individual confidentiality.
● All information is confidential and reported using a non-identifying code.
● Classes are facilitated in English and Spanish. Arabic services available upon request. Parent education can
provide access to services in languages such as Indi, Punjabi, & Urdu.
● Practitioners are trained to understand cultural differences in parenting practices that nurture the uniqueness of
each family.
● Participants are not asked about immigration status.
● Parents sign a confidentiality agreement.
DEMOGRAPHIC DATA:
● Parent Age
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● _75% of the participants were female. 25% were Male
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● Parent Ethnicity
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● Parent Language
VALUES:
Wellness, recovery, and resilience:
The Triple P curriculum provides a self-regulatory model to choose strategies that support each family’s dynamics.
Participants are empowered to define their own goals, work on strategies, and self -evaluate their efforts with support
from a Triple P teacher. Overall, positive parenting has a powerful impact on a child’s emotional wellbeing, resiliency, and
strengthens the parent-child relationship.
Services supported parents in increasing parenting skills in meeting their children’s social and developmental needs.
Parents learned that the quality of the parent-child relationship is the major factor associated with the well-being of young
children. The parent-child relationship nurtures emotional and social development, resilience and teaches the child how
to self-regulate their emotions. Having a strong parent-child relationship supports Kindergarten readiness.
provide access and linkage to mental health care,
Participants can receive access and linkage mental health care directly through our subcontractor C.O.P.E. Staff continued
utilize the Help Me Grow (HMG) resource and referral system, partner with Early Childhood Mental Health providers, First
5 Centers, and other organizations that provide services to families of young children. These services include but are n ot
limited to food securement, parent-child activities, therapy, various support groups as well as leadership opportunities.
Strategies utilized to improve timely access to services for underserved populations.
● Classes were provided at different times throughout the day available through Zoom video conferencing.
● Classes were free to all participants.
● Reminder text and emails were sent to participants in advance of the first class.
● Program Staff supported participants completing pre and post-assessments over the phone, when needed.
● Distributed books, tip sheets, and incentives at First 5 Centers throughout Contra Costa County, as well as through
mail when parents lacked transportation.
Use of strategies that are non-stigmatizing and non- discriminatory.
● All participants are provided services regardless of race, gender, sexual orientation, origin or religion.
● All Triple P facilitators are required to complete a harassment prevention training to be aware of their attitudes,
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behavior and choose words carefully.
● Triple P Parent education reduces the risk of child abuse and neglect by encouraging positive parenting practices
that promote safety, well-being, and permanency for children and families.
● All participants are treated with respect, their problems and/or concerns are handled with the care they
deserve.
● All Facilitators are trauma informed and aware of family differences and individual needs.
VALUABLE PERSPECTIVES:
Parents/Quotes:
“At the beginning of the class I did not know how to organize a daily schedule and I was assigning chores to my
daughter that were not appropriate with her age. After taking this class, I am giving my daughter less responsibilities
and I ask before assuming that she should know how to do certain tasks. When I ask her to do something she feels
more confident because she can tell me, or I can ask her.”
“With my two sons I was having behavioral problems. They were fighting a lot every time I had them with me . They
were not listening to my requests; they were ignoring me, and the fights were happening all the time. They were
fighting like two adults. The first week of Triple P class, we covered house rules. I went home and we had a family
meeting. We all came up with house rules. We included being nice to each other, it was hard at the beginning, but it
was working. The following 3 weeks we talked about bad behavior, and setting up limits, then the high -risk activity
came along. That was the best part of the class, I was able to implement discipline when going to the supermarket.
All I needed to do was communicate with them and they listened. Now they walk by my side and we stay together, I
continue reminding them how to take care of each other instead of hurting each other, love each other instead of
fighting.”
“Change is difficult but if we don't try it we will not see the results. After this class I can see that there is light at th e
end of the tunnel. changing one thing at a time we can accomplish a lot. Thank you for all the tools and for guiding us
to a better way of parenting. Not all children behave the same way. I am going to get to know my children”.
"I have come a long way since the beginning of this class. Other parents, in the class, give me ideas and it makes me
feel like I can share my struggles and other parents feel the same way I do. I enjoyed your classes because the
facilitator told it the way it is in a nice way, using real life examples".
Parents Success Stories
2021-22 Fiscal year contract allowed to provide two Stepping stones classes, these classes are for parents with children
with special needs. A family of a 3 years old recently diagnosed with Autism was referred through the Care Parent
network. The family joined the class hesitant to see results in their child behavior and development. At the start of the
class, the parent reported that her child chewed on everything, and she felt like the child was doing it on purpose to
upset her. As class progressed, and we talked about what could be behind this behavior, the parent realized that the
chewing was either due to anxiety or an oral sensory need. Parent bought a chew necklace and the child then stopped
chewing on other things. The parent quoted: “It has been a big relief from when I first started the class. Now I stop,
make eye contact, let him talk and then reflect back on what I hear." "I now give a heads-up when the schedule is going
to change."
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FIRST HOPE - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
First Hope provides early identification, assessment, and intensive treatment services to youth aged 12 -30 years, who
show signs indicating they are at Clinical High Risk (CHR) for psychosis or who have experienced their First Episode of
Psychosis (FEP) within the past 12 months. Target diagnoses include Other Specified Schizophrenia Spectrum and Other
Psychotic Disorder, Schizophreniform Disorder, Schizophrenia, Schizoaffective Disorder, and Affective Psychoses.
Key components of our program include 1) community outreach and education, 2) rapid and easy access to screening
and assessment, and 3) intensive, family-centered treatment services.
1) Community outreach and psychoeducation – First Hope conducts outreach presentations/trainings in early
intervention in psychosis to organizations throughout our community who can assist us in identifying youth who
are experiencing early warning signs of an emerging psychosis. These organizations include schools, county
regional child and adult county mental health clinics, community-based mental health agencies, other
community organizations such as our local LGBTQI+ community center, hospitals, psychiatric emergency
services, primary care clinics, as well as community members at NAMI meetings and at ou r local clubhouse. Our
outreach presentations focus on the importance of early intervention, how to recognize the early warning signs
of psychosis, and how to make a referral to the First Hope program. This past fiscal year 2021/2022 we
conducted fewer outreach presentations than usual due to the continuing COVID pandemic (though more than
in the previous fiscal year). However, we still trained 218 clinicians that included staff from county and
community-based mental health agencies such as the Contra Costa Behavioral Health West Childrens Clinic and
Seneca, as well as family medicine residents, psychology interns, and students from the SPIRIT program, which
trains individuals with lived experience of mental health and/or substance use disorders to become peer
providers.
2) Screening and assessment – In order to provide a high level of responsiveness and access to immediate help,
First Hope has an Intake Clinician of the Day who takes screening calls as well as a Clinician of the Day (COD) who
takes any urgent calls when the primary clinician is not available. The telephone screen helps to determine
whether a more extensive SIPS assessment is indicated whether an individual is eligible for our FEP services
(based on a combination of the potential client’s self-report, a medical records review, and collateral
information), or whether the caller is referred to more appropriate services. Our Urgent Response Team (URT)
also has some capacity to provide an urgent response to those in crisis in inpatient psychi atry or crisis residential
treatment, to facilitate discharge and the start of outpatient services.
3) Intensive, family-centered treatment services – First Hope uses the evidence-based Portland Identification and
Early Referral (PIER) and Coordinated Specialty Care (CSC) treatment models, which have been shown to be
effective in both preventing conversion to psychosis and ameliorating disability associated with psychotic
disorders. Please see section EVIDENCE-BASED OR PROMISING PRACTICES for additional information on these
models as well other evidence-based practices used in First Hope.
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Our multidisciplinary treatment team includes mental health clinicians, occupational therapists, educational and
employment specialists, a family partner, peer specialists, a rehab counselor, an RN, and psychiatrists. Services
include immediate access for evaluation, family psychoeducation and multifamily groups, crisis intervention,
individual and family psychotherapy, care coordination, supported education and employment, occupational
therapy, psychiatric evaluation and medication management, peer support and mentoring, substance use
counseling, nursing medication support, and health promotion services. We continue to increase capacity in our
cognitive rehabilitation program, which addresses persistent cognitive impairments to promote improved
vocational and other functional outcomes. In addition, over this past year we began offering a wellness group
focused on nutrition and exercise to counteract the often-deleterious side effects of antipsychotic medication.
Our First Hope program offers services both via telehealth to those who desire it and a continuation of in-person
sessions as clinically indicated or as preferred by the client or family. In-person group programming has
resumed, with some telehealth group options still available. Our group programming continues to be vibrant
and well-attended, with 10 Multifamily
Groups, 2 peer support groups, and 4 skills-based/activity-based groups running.
Treatment services are offered in any language using the language line. Treatment services in Spanish are provided by
our Spanish-speaking clinicians. One-third of our clinical staff speak Spanish, making services especially inviting to
families with monolingual members. All materials are available in Spanish and Psychoeducation Workshops are also
conducted in Spanish. Our Multifamily groups have consistently included at least one (currently three) Spanish-language
groups.
Functional outcomes targeted are improved functioning at school and work, improved relationships with family
members, decreased need for hospitalization and PES visits, and most importantly preventing conversion to psychosis or
a reoccurrence of a psychotic episode.
OUTCOMES AND MEASURES OF SUCCESS:
All our clients who are offered First Hope treatment services beyond our initial assessment are identified as being early
in their onset/course of a serious mental illness. As of June 30, 2022, 118 clients were enrolled in our treatment
services, along with their family members. Please refer to our Aggregate Data Reporting Form for quantita tive data on
total number of clients and family members served throughout the fiscal year.
Participants’ early onset of a potentially serious mental illness is determined by either a
1) Structured Interview for Psychosis-Risk Syndromes (SIPS), a semi-structured interview that is the gold standard
assessment for determining if an individual is at Clinical High Risk (CHR) for psychosis.
or
2) First Episode Psychosis (FEP) assessment which includes a medical records review, client’s self-report, and
collateral information from family members and current and former providers.
The following two methodologies are used to determine the effectiveness of services:
1) We maintain a database to track functioning, positive and negative symptoms, and critical events. Data had
been collected every six months, but we have applied for and received federal SAMHSA grant funding to revamp
our data collection and analysis procedures over this upcoming year. We are working with our department’s
Informatics team to build a new data feature in our county’s electronic health record, ccLink, and we are
reviewing our current assessment measures and protocols and considering revisions and additions.
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2) The county Behavioral Health Division’s Utilization Review/Quality Improvement Committee process provides
ongoing analysis of the qualitative aspects of the program each month. When issues are identified, the First
Hope Program Manager identifies and implements a corrective plan of action.
Evaluation forms provided to clients and families are available in English and Spanish. Any program outcome analyses
that are shared with funders or other entities outside of Contra Costa County Behavioral Health is de-identified and
aggregated.
One major challenge we had experienced over fiscal year 2020-2021 was a dramatic increase in the number of referrals
to our program. Despite starting a waitlist and implementing other strategies, it had become clear by March 2021 that
First Hope no longer had the capacity to continue adding individuals to our waitlist, and we made the difficult decision to
suspend new referrals so that we could maintain our capacity to provide the highest level of care possible to the clients
and families already enrolled in our program. Over the next half year, we made steady progress in moving individuals
off our waitlist into active services, and we were able to re-open to new referrals this fiscal year, in October 2021.
(We have tightened our eligibility criteria to forestall another similar situation reoccurring. For our FEP program, clients
must now be within 12 months of their first psychotic break, versus 18 months previously. This change in eligibility
criteria also allows us to focus our attention on clients who have the highest probability of a positive and sustained
response to intensive treatment, per the early psychosis research. In addition, Contra Costa Behavioral Health
Administration decided in 2021 that First Hope would no longer accept new privately insured clients due to the lack of
financial sustainability. Privately insured clients who were already enrolled are allowed to complete their full course of
First Hope treatment.)
We are pleased to report that despite the unprecedented demand for our treatment services and the multitude of
challenges faced by our treatment team, we continue to be able to provide excellent clinical care for our clients, as
evidenced by the following:
The primary desired outcome for our CHR clients is to prevent conversion to psychosis in a population estimated to carry
a 33% chance of conversion within two years. We had 0 conversions from CHR to psychosis from July 2021 through June
2022.
Desired functional outcomes for both our CHR and FEP clients include reduction in crises and hospitalization,
incarceration, and suicide attempts or completions.
From July 2021 through June 2022, 80% of First Hope clients had 0 psychiatric emergency room visits or inpatient
psychiatric hospitalizations. This comprised of 111 individuals who could manage well enough the entire year without
requiring emergency or inpatient level of care. The other 29 First Hope clients had a combined total of 65 visits to the
psychiatric emergency room, about half of which resulted in an inpatient hospital stay (38 out of 65 visits). Four First
Hope clients represented 45% of the PES visits (29/65).
In September 2021, we analyzed rates of PES visits and inpatient hospitalizations over time for 143 First Hope clients.
We found that the frequency of emergency and inpatient hospital visits dropped meaningfully in the 6 months after
clients enroll in First Hope, compared to their baseline rates during the 6 months prior to enrollment.
PES visits 6mths-
pre-enrollment
PES visits 6mths-
post-enrollment
Inpt Hosp 6mths-
pre-enrollment
Inpt Hosp 6mths-
post-enrollment
Total 87 36 113 41
Avg per client 0.61 0.25 0.79 0.29
Regarding incarcerations, two of our clients were arrested during the time period of July 2021 through June 2022. One
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served a jail sentence of about 10 days. The other is currently in pre-trial detention for not meeting the terms of his pre-
trial release. He is undergoing the competency restoration process and has not been convicted of a crime nor sentenced
at this time.
Suicide risk is also a major concern with psychosis, with a lifetime risk of about 5% for suicide completion. Furthermore,
this risk is elevated during the FEP period and particularly within the first year of treatment when the risk is 60% higher
than in later years. From July 2021 through June 2022, we had 6 known suicide attempts and 0 known completed
suicides. However, we did sadly experience a client death in April 2022, when one of our clients was found dead inside a
tent on the street. This client had been disengaged from her First Hope treatment providers for many months despite
multiple attempts to outreach to her and her mother, and she had been unhoused and known to be using multiple
substances for some time. The cause of her death is currently unknown and still being investigated.
Improvement in age-appropriate functioning is also a critical measure of a successful intervention. Our data indicates
that at the beginning of treatment, the vast majority of First Hope clients were failing in school, while at discharge they
were stable in school. Many who were work-eligible are now working at least part-time.
EVIDENCE-BASED OR PROMISING PRACTICES:
As noted in section 1 (Services Provided/Activities), First Hope uses the evidence-based Portland Identification and Early
Referral (PIER) and Coordinated Specialty Care (CSC) models. PIER and CSC have been shown to be effectiv e in
preventing conversion to psychosis and the subsequent disability associated with psychotic disorders, and in
ameliorating psychotic symptoms and promoting functional recovery. Both models provide comprehensive and needs -
driven services utilizing the combined skills of a multidisciplinary team. Our First Hope treatment team includes mental
health clinicians, occupational therapists, educational and employment specialists, a community support worker family
partner, community support worker peer specialists, a rehab counselor with a specialization in substance use disorders,
an RN, and psychiatrists.
Our clinicians are trained and certified to provide Structured Interview for Psychosis risk Syndrome (SIPS) assessments,
Cognitive-Behavioral Therapy for psychosis (CBTp), and MultiFamily Group Treatment (MFGT), evidence-based practices
for assessing and treating CHR and FEP. They participate in ongoing consultation and supervision meetings in order to
maintain fidelity to these treatment models. Clinici ans meet biweekly with Dr. Barbara Walsh of Yale University, one of
the co-authors of the SIPS, with Dr. Kate Hardy of Stanford University, an eminent trainer of CBTp, and with Dr. Jude
Leung, the First Hope program manager and a faculty member of the PIER Training Institute.
VALUES:
First Hope practices a collaborative, strengths-based, and recovery-oriented approach that emphasizes shared decision-
making as a means for addressing the unique needs, preferences, and goals of the individuals and families with whom
we work. We define family broadly, that is, whoever forms the support team for the client, which may include friends,
siblings, extended family, foster parents, significant others, and clergy. We also coordinate closely with other mental
health and primary medical care service providers, to support our clients’ overall mental and physical health.
Much care is taken to provide a welcoming and respectful stance and environment, from the very first contact by phone,
to the individual and family’s first visit to First Hope, to every interaction thereafter. We work closely with our families
to identify and problem-solve barriers to accessing care, including childcare, transportation difficulties, and challenges
with accessing technology.
We have a Clinician of the Day (COD) available Mon-Fri 9am-5pm to provide timely access to a First Hope staff member
for any individual who may seek our help. We also over-screen so as not to miss anybody in need of service.
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Any individual who is determined not to be eligible for our program is provided with a referral to more appropriate
services. For any individual/family who is found to be eligible for First Hope and accepts our services, our goal is to
begin treatment immediately with engagement sessions with their assigned clinician. As of June 20, 2022, we have
completely cleared our waitlist, meaning that any individual who is found to be eligible for First Hope services is
immediately assigned a clinician and psychiatrist to begin services.
Services are offered in any language using the language line and in Spanish by our Spanish-speaking clinicians, including
a Spanish-language MFG. Our program brochures and psychoeducational materials are available in English and in
Spanish.
VALUABLE PERSPECTIVES:
Many of the individuals and families who have graduated from First Hope keep in touch with us, and several of them
returned on 7/13/21, 7/15/21, 3/10/22, and 3/24/22 as volunteers to speak with our newer clients and families about
their experiences with First Hope.
Below is some other feedback we have received from our clients and families:
“I see improvement in [my son]. I’m happy.”
“I now have more people to just vent and talk to whenever.”
“My son meeting up with Jessica his therapist and Brandon weekly has been the most helpful thing.”
“I believe the services are great just as is and there is nothing to change. It helped me control myself mentally and
understand to take a mental break once in a while.”
“I can get the right help from the right people. Thank you for helping me and being there to help me.”
“First Hope is a great program!”
“I able [sic] to calm myself down when I am panicking [sic]. The talks with my therapist are helpful.”
“The communication with my family is definitely better.”
“The support of Jane and Tyisha for our family as a whole has been helpful.”
“This is a really good place to change and control you [sic] life and problems. This place is like family to me. Thanks for
everything.”
“I know I’m not alone.”
“We can talk to someone who will understand and can suggest ideas for dealing with struggles.”
“First Hope has been life changing.”
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HOPE SOLUTIONS -PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
Types and settings of services provided:
Hope Solutions provides on-site case managers and youth enrichment coordinators at 7 housing sites. One of these sites
houses 27 formerly homeless families (Garden Park Apartments/GPA in Pleasant Hill). The parents in these families have
a disability as an eligibility criterion for this permanent housing, and most of the disabilities are around mental health
and substance abuse challenges. Three of these housing sites are affordable housing for 247 households that have
incomes at 50% or lower than the Average Median Income of the community (Lakeside Apartments in Concord, Los
Medanos Village/LMV in Pittsburg and Bella Monte Apartments/BMA in Bay Point). These households are challenged
due to limited income and frequently have other challenges due to lack of resources, surviving systemic racism,
experience with family and community violence, and challenges with immigration status. The last 3 housing sites house
4 individuals at each of 3 houses (MHSA housing). These 12 residents are referred by CCC behavioral health, with serious
mental health histories, and are funded as MHSA housing residents under this grant. All the residents in these sites are
offered on-site support services in their housing setting.
Methods used to reach out and engage potential responders/Strategies utilized to provide access and linkage to
treatment:
Hope Solutions staff work on-site at housing for vulnerable residents. Case managers reach out to residents who self-
refer or are referred by the property management, using phone, text, and in-person strategies (e.g., scheduling
appointments in the community center, offering transportation to access physical and mental health medical resources,
working with walk-in residents or by appointment and offering in-home visits). Youth Enrichment staff work with school
systems and community volunteers to provide tutoring and social skill building activities onsite for the youth. Residents
are introduced to service staff when they first move into the housing and available services are described. After
residents move into the affordable housing sites, they are contacted using fliers, robo-calls/texts and newsletters, all to
let residents know of community events and resources. On-site support staff are available fulltime at GPA, Lakeside,
Bella Monte and Los Medanos apartments. Case managers for MHSA housing residents have frequent on-site visits with
residents to assist with needs as they arise.
Because staff are on-site and available to provide various types of support (food/transp ortation/health
referrals/emotional support) residents learn to trust and utilize these services and reach out for them when needed.
When families or individuals have problems with mental health challenges, they already have a trusting relationship with
the case managers and can reach out for mental health resources. Staff are trained in trauma-informed and culturally
responsive care and several of the staff are licensed mental health professionals. All programs are supervised by licensed
mental health professionals and concerns about emerging mental health problems are addressed in a timely manner.
Monthly team meetings and weekly staff supervision allows for the provision of mental health support quickly and
sensitively as concerns come up.
Youth enrichment staff work directly with the youth in afterschool and summer enrichment programs. Youth can form
trusting relationships with those staff, also, as they receive a nourishing snack, help with homework, and access to fun
activities. The staff also work directly with parents and with school personnel to support the youth and to increase
parent confidence in advocating for their children’s needs. Youth enrichment staff can collaborate with families, schools
and community mental health providers when mental health issues arise. Referrals to mental health resources are made
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as needed (whether onsite, at school, or in the community) in the context of these ongoing relationships.
Strategies utilized to improve timely access to services for underserved populations.
Case managers and youth enrichment coordinators collaborate to provide support groups at all sites in addition to the
services described above. The residents of the housing sites where services are provided often have limited familiarity
with mental health resources. Some residents also have concerns about the stigma that could be attached to using this
type of service. By forming ongoing relationships with residents and offering education about how mental health
support works, staff are well situated to address questions and fears about mental health problems and mental health
resources.
By providing a variety of programs and supports in the setting of people’s housing, we are also able to receive referrals
from property managers when behavioral issues arise that threaten someone’s housing stability. Neighbor conflicts,
problems with substance use, and family conflicts are some of the types of referrals the on-site case managers receive
from property managers. Eighty-nine percent of the residents in these programs are people of color and due to systemic
racism have mistrust of many resources including mental health support. Staff in these programs have training in
culturally responsive services, and most live in the same communities. Their life experiences and training help them to
address this mistrust with personal experience.
If a resident requests a mental health referral, registered mental health associates are able to provide home-based
counseling to the youth in the programs. Case managers also assist adult residents with crisis intervention and with
finding appropriate counselors through the county ACCESS line. Case managers encourage residents to ask for what they
want in a counselor, including specifics of race, gender and experience/specialty. By offering basic education about how
mental health counseling works (time, costs, modality options) people who have little knowledge of mental health
resources can engage with these services.
OUTCOMES AND PROGRAM EVALUATION:
The following outcome measures were included in our 21.22 contract.
I. Outcome statements
A. Improved social functioning of the school-aged youth in the afterschool programs.
B. Improved family functioning in the realm of self-sufficiency for families receiving case management.
C. Improved self-esteem and progress on self-identified goals for families receiving case management.
II. Measures of Success
A. At least 75% of the youth regularly attending homework club will show improvement in self-esteem and
confidence as measured by the Piers-Harris Self-Concept Scale during the school year ending in June 2022.
B. At least 75% of the families with children, in residence at Garden Park Apartments, will show improvement
in at least one area of self-sufficiency as measured annually on the 20-area self-sufficiency matrix within
the fiscal year, 2021 to 2022.
C. Two (2) family vignettes, showing the improvements and positive outcomes of the work of this project
(including GPA, Lakeside, LMV, and BMA communities, as well as MHSA housing) will be provided with the
end of fiscal year final report.
Hope Solutions values outcome data as a source of information to help us continually monitor and improve our
programs. These outcomes are based on the ongoing case management and youth enrichment work which is provided
daily and documented in notes, assessments and attendance records kept in a digital database, and in HIPAA compliant,
locked files. The digital data base is protected with HIPAA level protections including passwords on the database and on
the computers used for this work. We also require HIPAA training annually for all staff to be sure that everyone
understands how to protect client information. Data is collected collaboratively with residents and outcomes are shared
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with residents as part of our client-centered, trauma informed, culturally responsive approach. Staff are trained and
hired with cultural awareness as a critical component of skills for the work. Most of our staff live in and are committed,
personally, to the communities they serve.
For some of the outcomes we use client centered/reported information (as on the self-sufficiency matrix). We also use
some standardized screening tools like the Piers-Harris Self-Esteem assessment and the Parental Stress Index to help us
evaluate the effectiveness of our work. Most of these assessments are given once a year at the end of the fiscal year and
then compared to responses from the previous year.
Specific Goals and Outcomes for the 21.22 fiscal year:
Goal: At least 75% of the youth regularly attending homework club will show improvement in self -esteem and
confidence as measured by the Piers-Harris Self-Concept Scale during the school year ending in June 2022.
Outcome: 83% (34/41) of youth maintained or sh owed improvement in self-esteem and confidence as measured by
the Piers-Harris Self-Concept Scale.
This outcome is based on students who were regularly engaged in youth programming. Sixty-four youth were assessed
overall, with comparison data (pre-and post- measures) available for 41 youth.
Goal: At least 75% of the families with children, in residence at Garden Park Apartments, will show improvement in at
least one area of self-sufficiency as measured annually on the 20-area self-sufficiency matrix within the fiscal year
2021 to 2022.
Outcome: 91% (21/23) families with children at GPA showed improvement in at least one area of self -sufficiency and
had an average score of stable (3) or better on this assessment.
The self-sufficiency matrix is reviewed annually for residents that are receiving intensive support from case managers.
All residents have services offered to them and we respect residents’ right to engage in services at their own pace or to
decline services.
In addition to those two goals listed in our contract, we also attach two vignettes regarding work with two residents.
VALUES:
MHSA values parallel well with Hope Solutions values:
Hope Solutions is committed to excellence, and we accomplish our work with integrity, respect, com passion, and
humility.
Providing housing and support services with these values allows Hope Solutions staff to support wellness, recovery and
resilience in residents and clients in our programs. The Strengthening Vulnerable Families program reflects MHSA and
HS values by providing on-site, on-demand support when and where residents need it. By being available immediately
and in a timely manner when problems emerge, we can improve the trajectory of those problems with early
interventions that are embedded in the housing community where residents live. When mental health care is needed,
support staff in these programs are ready and available to assist residents with information about possible resources,
transportation, and educational and emotional support that is culturally responsive and respectful of the concerns
different populations have about accessing this type of resource.
By providing an array of supports and services (employment support, financial support, educational support, as well as
basic needs like food, healthcare, childcare access, and social/community activities) we lower stress and help people
avoid the need for formal mental health supports. We host activities and events that build community, supporting
resilience and community self-reliance. When the need for mental health support arises, an individual can make this
request in the context of other resources and thus is not singled out or identified with this need. By having a trusted,
long-term relationship with an on-site case manager, residents can move past fears of stigma or discrimination as they
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seek mental health assistance.
VALUABLE PERSPECTIVES:
David is lonely
David had lived alone for a long time, but he told incredible stories about when he was younger. He had travelled a lot,
had many friends, and helped many people along the way. He spent years in the military and valued his veteran status.
Over time, however, his relationship with his family deteriorated and his friends lived far away. Now, he struggled with
loneliness and depression. David was connected to a VA psychologist who he often didn’t want to talk to. He had a VA
case worker, but he didn’t really like what she had to offer. When he became particularly lonely, he would reach out to
the VA Hotline to talk to a fellow veteran, but he was frequently disappointed to be connected to a civilian worker or a
family member of a veteran. When looking for someone to talk to, David would occasionally call the police. He found
that if he threatened to harm himself or someone else, the police would come and talk to him; often one of the officers
was a veteran. He occasionally spoke with the on-site case manager at his housing site, Elena, and she helped him with
practical needs like transportation and food access. He learned to know that she was reliable over time.
Last Spring, David texted this case manager at his apartment complex, stating that he was prepared to take his life. He
texted that he had called the police and that once the police arrived, he would aim a crossbow at them and “hopefully”
an officer would shoot him. David had been struggling with a chronic, debilitating medical condition that was affecting
his mobility. He had asked to move to a downstairs apartment but, despite repeated advocacy by the case manager,
the move was delayed. David texted that he couldn’t wait any longer, that he had not been out of his apartment in 7
days.
Elena replied to David’s text immediately, asking him not to hurt himself and asking if they could talk. David texted tha t
they could talk, but that he’d made up his mind and he was “locked and loaded.” While texting with David, Elena
coordinated with her supervisor, David’s VA case worker, and the police. She talked to him on the phone until her
supervisor Liz, a mental health professional, arrived. Liz was able to assess that David was not committed to dying, but
that he was frustrated and lonely. After talking over the phone for a while, David agreed to meet in the community
center to talk, leaving his crossbow in his apartment.
Elena continued to keep communication open with the police, the mobile crisis unit, and David’s VA case manager.
Based on David’s conversation, Elena also reached out to her colleague in another program, Joe, who is a veteran. Liz
and Elena were able to bring David to the community wellness center in Martinez for evaluation, where Joe met David
and stayed with him through his evaluation. With the support of this case management team, David felt “heard” and
was able to return home. On the way home, Joe suggested a stop at the grocery store. Once home, Joe helped carry
groceries upstairs, assessed the safety of the apartment, and helped David take his garbage down the stairs.
Over the following weeks, Elena worked with property management to expedite David’s move, which happened
successfully. She also worked with Joe to clean his apartment, which was heavily impacted by his hoarding behaviors.
With Elena’s encouragement, David resumed his bi-weekly visits with his VA psychologist and agreed to talk to a
psychiatrist. David reached out to Joe several times to chat, usually about what was now going well in his life. He was
excited about the move, and about a new scooter that he was getting from the VA to help with his mobility. He was
also making plans to visit one of his daughters in Washington in hopes of reconciling with her and his other children.
Despite the availability of many community resources, the on-site case manager (partially funded with MHSA PEI funds)
was the person with the ongoing relationship and was able to intervene at a critical time for this resident.
Carol perseveres
Carol grew up in the Bay Area as an only child, loved by her parents. As a teen, she began acting out. She started
skipping school, using drugs, and running away. At times, her behavior was bizarre. She disengaged from her parents
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and started living on the streets. She became pregnant and when she gave birth to her daughter, she tested positive for
illegal drugs. Her daughter, Cindy, was removed from her care and placed in fostercare while Carol agreed to
participate in a substance abuse recovery program. While in treatment, Carol was diagnosed with schizophrenia and
prescribed medication to help stabilize her thoughts and behavior. Within a year, Carol completed her program and
was reunited with her daughter. The foster parents agreed to be a continued support to Carol in being the best parent
she could be. Carol left treatment (and former homelessness) and entered permanent supportive housing.
Carol and her daughter flourished in supportive housing. Carol began dating and soon her partner moved into housing
as well. The family was friendly and well engaged in the housing community. They participated in community activities
and sought supports from on-site staff when needed. After a few years, Carol and her partner decided to have a baby.
They worked with Carol’s doctors to adjust her medications to reduce risks to the developing child. This was a tricky
process, during which Carol’s moods and thoughts changed frequently. But the couple persisted and finally landed on
medication that worked for Carol and posed limited risk to the baby. Services staff provided support throughout this
process. Shortly after, Carol became pregnant. She and her partner were ecstatic! With their then 7-year-old daughter,
the couple made preparations for the arrival of the new baby, a little girl they named Angie.
Unfortunately, Carol began experiencing post-partum depression shortly after little Angie was born. Her medications no
longer seemed adequate. She began appearing blunt and disengaged. Services staff continued to provide support for
Carol and her family, including calls to the county’s mobile crisis team when appropriate. The services team also
worked with Carol’s partner, her parents, and Cindy’s former foster parents to assure the girls were supported
emotionally and well cared for while their mother’s behavior worsened. Ultimately, Carol was hospitalized with the
goal of helping her stabilize and adjust her medication.
While Carol was in the hospital, her partner left her and took the children with him. Carol returned home from the
hospital to find an empty apartment. The services team worked with Carol to pull together a t team to help, including
Cindy’s former foster parents, Carol’s social worker from when she was placed in housing, her parents, and the on-site
support services staff. Together, we helped Carol navigate a system that again and again showed its bias against a
mother with a mental illness. With support, however, she persevered. Within 6 months, Carol was able to regain
custody of her children. She and her girls remain stably housed in supportive housing. They are again participating in
community activities, including parenting support for Carol and afterschool programming and social skills support for
Cindy.
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JFCS EAST BAY - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
✓ Provide access and linkage to mental health care
✓ Improve timely access to mental health services for underserved populations
✓ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
1. JFCS East Bay partnered with Sutter Health on May 9, 2022, for the Refugee Family Support Program that ran for
10 weeks in the Spring and connected resettled children and families to interpreter(s) and pediatric therapists. During the
sessions six families, with children ranging from ages 5 through 10, explored therapeutic sensory play ideas with pediatric
occupational therapists to teach children self-regulating skills after a traumatic experience. Under the guidance of
pediatric occupational therapists’ families bonded over Teatime discussed therapeutic interventions that parents can do
at home to help children develop capacity to regulate their emotions and behaviors. Parents were given the opportunity
to meet as a group with a child psychologist to provide support for questions about trauma and/or any other topics tha t
arose. The weeks alternated between Occupational Therapy (OT) facilitated parent-child play time meetings and adult
Teatime Talks group meetings with a child psychologist. Skills that were taught to guide children and their families
included:
o Helping children and family members understand how our brains work after a traumatic experience.
o Using evidence-based strategies and practices, through play, to help calm children’s bodies to help calm their
minds and emotions
o Supporting parents to recognize their children’s stress response and giving them a toolbox of developmentally
informed skills to facilitate their children’s physical and emotional regulation.
Trauma of war and instability, immigration-related stressors, and experiencing resounding levels of fear and
uncertainty impacts the developing brain. Developmentally informed Occupational Therapists (OT) worked on
teaching families’ interventions that can be easily practiced at home to help families with children with
challenging behaviors. The OTs assisted parents in understanding the link between sensory integration challenges
and children who have suffered from trauma and helped parents engage with their children through body-based
fun play activities. Evidence indicated that when our brains move out of the sensitized survival mode, we can
access the higher-level areas of the brain for feeling and thinking.
2. JFCS East Bay facilitated and hosted two community-building events for the Eid celebration for a total of 120
participants.
o May 5, 2022, at Heather Farm Park in Walnut Creek, CA. 80 individuals participated, lunch was provided, and each
family received $25 gift card.
o June 15, 2022, in the Noor Islamic & Community Center in Concord. 120 individuals participated in a celebratory
event with lunch. Information on legal process for new arrivals, as well as pertaining laws and policies. JFCS East Bay held
groups throughout the year for Russian-speaking communities of Contra Costa County.
3. JFCS East Bay held groups throughout the year for Dari- and Farsi-speaking communities of Contra Costa County.
JFCS East Bay conducted five support/educational groups. During their pre-assessments the clients had received case
management services and referrals on indicated needs. The referrals included housing, employment, financial
assistance, public benefits, healthcare, immigration legal assistance, social/community support, and more. The topics
of discussion for the focus groups centered around the services they received, as well as self-care. Culturally sensitive
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and trained staff discussed and documented feedback on the services and followed-up on further support needed.
During this time. Staff developed educational workshops for Afghan women on various cultural orientation topics.
Focusing on support to Afghan women and men is rooted in evidence-based research that the entire family unit benefits
when a mother/father is more relaxed and knows how to cope with stress (i.e., if a mother has coping skills to deal with
stress, it is more likely her children will have better developmental outcomes.) These groups are facilitated by staff,
including clinical social workers, therapists, and volunteers, who are trained to work with and assist children.
o August 30, 2021
▪ 12 women attended and focus group aimed to decrease social isolation, encourage positive parenting, and provide
refugee mothers with stress management techniques.
o February 25, 2022
▪ 12 women attended the focus group and was a place in which staff facilitated sharing of information regarding
available resources.
o February 29, 2022 (for male clients)
▪ 19 men attended the focus group and was a place in which staff facilitated sharing of information regarding
available resources.
o March 17, 2022
▪ 16 women attended educational session on the importance of self-care. Information was shared regarding the
different technique’s women can use to improve their physical, mental, and emotional health and the significance of
maintaining healthy relationships with themselves and those around them. Tools were discussed to manage stress and
boost their confidence.
o June 29, 2022
▪ 16 women attended educational session on the importance of self-care. Information was shared regarding the
different technique’s women can use to improve their physical, mental, and emotional health and the significance of
maintaining healthy relationships with themselves and those around them. Tools were discussed to manage stress and
boost their confidence. Research indicates that self-care is important in everyday life, but during times of immense stress
and uncertainty, practicing self-care is even more necessary.
4. Russian-Speaking Seniors Telehealth Mental Health Education Sessions: The purpose of the mental health
education sessions is to help combat isolation, anxiety, grief, and promote wellness through learning relaxation
techniques. Due to the pandemic, the decision was made to provide individual (45-minute) mental health classes via phone
with 14 Russian-speaking seniors. Zoom was not used because the Russian seniors engaged with our agency stated they
were more comfortable using the phone. The one-on-one format also allowed each Russian senior to get more
individualized attention and personalized support from our Russian-Speaking Case Manager. The original hour-long format
was also changed to 45 minutes as most Russian seniors preferred a shorter format expressing that they could not stay
alert for 1hr virtual sessions.
OUTCOMES AND PROGRAM EVALUATION:
❖ Health and Mental Health System Navigation (Case Management)
▪ 96 % of the adult case management clients reported upon exit that they were able to independently seek help
for mental health services. At entry, 62 % of clients reported that they did not know how to do this.
▪ 93 % of the adult case management clients reported upon exit that they knew how to link to the appropriate
persons within the county health care system or other community resources for resolution of health or mental health
issues. At entry, 79% of clients reported that they did not know how to do this.
▪ 100 % of the adult case management clients reported upon exit that they had an increased understanding of
health and mental health care systems in Contra Costa County. At entry, 91 % of clients reported that they did not
understand care systems.
*Data was collected by case managers at intake and exit of case management services.
❖ Women/Men Support/Educational Groups:
▪ 100% of participants reported to have an increased ability to recognize stress and risk factors in myself or family.
▪ 100% of participants reported to have a better understanding of trauma and how it affects the mind and body.
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▪ 100% of participants reported to have a better understanding of the concepts discussed in group.
▪ 100% of participants reported to have learned helpful techniques to deal with their own stress and emotions.
▪ 93% of participants reported to have better understanding of when and how to seek help if I need it.
▪ 100% of participants reported to feeling more supported after attending the group.
▪ 100% of participants reported to have learned helpful parenting skills that they will use with their own children.
▪ 100% of participants reported to apply what they learned from the group in their own life.
1. Served 461 people. Clients include 185 children (ages 0-15); 98 transition-aged youth (ages 16-25); 166 adults
(ages 26-59); and 12 older adults (ages 60+).
2. Completed 208 pre-post assessments with adult case management clients (ages 18+).
3. Provided 10- week series family support with Sutter Health partnership serving 6 families.
4. Provided 208 clients with bilingual/bicultural case management: (ages 18 and older).
HOW DATA WAS COLLECTED AND ANALYZED
The program used the following tools to evaluate the efficiency of the program:
- Participants/clients mental health evaluation forms for mental health education sessions.
● Collected after each support/ education session.
- Pre- and post-assessments case management (health and mental health navigation assistance) progress.
● Collected once at intake and once at exiting the program.
LIST OF INDICATORS
Case Management Services Indicators (Likert Scale: Not Applicable, Strongly Agree, Disagree, Strongly Disagree):
1. Is able to independently seek help for mental health services.
2. Is able to be linked to the appropriate person(s) within the county health care system or other community
resources for resolution of health or mental health issue.
3. Has an understanding of consumer rights in relation to medical care, including the right to seek a second opinion.
4. Is able to apply for health benefits when eligible.
5. Has the ability to communicate with doctors and providers about medical and mental health issues.
6. Has an understanding of health and mental health care systems in Contra Costa County.
7. Has a healthy/expanding support network; household is stable and communication is open.
8. Has adapted to American culture.
9. For parents: has well-developed parenting skills.
10. For parents: can name at least one parenting skill they can apply at home.
Women/Men Support/Educational Group Indicators (Yes/Neutral/No):
1. I have an increased ability to recognize stress and risk factors in myself or my family.
2. I have a better understanding of when and how to seek help if I need it.
3. I feel more supported after attending the group.
4. I have a better understanding of the concepts discussed today.
5. I have a better understanding of trauma and how it affects the mind and body.
6. I have learned helpful techniques to deal with my own stress and emotions.
7. I have learned helpful parenting skills that I will use with my own children.
8. I plan to apply what I learned from the group in my own life.
VALUES:
JFCS East Bay’s commitment and dedication to our clients greatly contributed to our success. The value of “Welcoming
the Stranger” and serving vulnerable people are at the core of our mission. Clients receive wrap-around services
including case management, health and mental health navigation, mental health services, and parent education classes.
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JFCS East Bay is also deeply committed to taking a strengths-based approach in everything we do. Given this, goals and
services are regularly evaluated with the client/family to ensure that they have the primary decision-making role. Staff
also expand upon clients’ existing strengths and play to them when creating personalized case management plans and
throughout the entirety of service delivery. In this way, JFCS East Bay helps to empower clients on their paths to self-
sufficiency. As an agency, we also recognize that new arrivals come from countries in which there may not be programs
in place for mental health and well-being or, if a program exists, it is only for those who are severely mentally ill. To
combat any potential stigma, staff provide clients with education about programs that may not have been available
abroad.
Because JFCS East Bay is in frequent contact with clients during the early, stressful resettlement period, we can provide
timely linkages to other needed services. Universally, clients agree that getting settled and learning all new systems
brings a level of hope, but also high anxiety. Link to care through our trusted case managers is offered as a bonus type
of support, which many are eager to seize.
VALUABLE PERSPECTIVES:
* Names, ages, genders, and minor details have been changed to protect client confidentiality.
Zabihullah, 30, arrived in the Bay Area in October 2021 with his wife and two sons. In July 2021, Zabihullah was wounded
in a bomb blast in Afghanistan during a mission while serving on Afghan National Defense and Security Forces Special
Ops team. He had suffered multiple injuries in both legs impacting his mobility and causing him daily physical pain. He
had undergone surgery in Afghanistan but was not able to receive his post-operation physical therapy in Afghanistan.
Zabihullah arrived in the US using a wheelchair.
The family was immediately assigned a case manager who could speak his native language and a 6-member volunteer
team for additional support. The CM provided all the core services while the volunteer team made sure to help the
family with transportation and some basic needs. Zabihullah started physical therapy with mental health support. He is
continuing to receive treatment to this day.
At this time of arrival, his wife was pregnant with twins and CM connected her to prenatal care and services. Zabihullah’s
two older sons were immediately enrolled to school and JFCS-EB volunteer group was even able to arrange school
transportation for them.
JFCS-EB collaborated with Home Bridge program so the family does not have to worry about rent subsidy for a year.
They moved in to a 2-bedroom apartment in a safe neighborhood that is ADA compliant. Volunteer and donation
services at JFCS-EB furnished the apartment for the family.
Zabihullah showed tremendous improvement in the first 90 days post-arrival. He is now able to walk with support and
managed to get his driver ’s license. Zabihullah was referred to the PC Program where he still gets support beyond the
initial resettlement period.
--------
Jaeleah, 21, is a Guatemalan refugee who arrived in the East Bay area in November 2021. Jaeleah was reserved and
cautious in her initial interactions with JFCS-EB staff. She was assigned a Spanish-speaking Case Manager. During her
intake interview she disclosed that she suffers from depression, anxiety, and at times panic attacks. She shared that she
prefers to be alone in her room as being in social situations can be overwhelming for her.
CM referred her to a therapist and continued staying in touch with her and providing support as needed. Per
psychiatrist’s recommendation, Jaeleah started taking anti -anxiety medication in conjunction to her talk therapy.
Jaeleah showed signs of improvement within a month. She started participating in group therapy in which she slowly
started feeling dafe and connecting with peers.
By the end of her resettlement period, Jaeleah made many positive changes in her life. She is no longer taking
medication, she has made friends with more people, and started a job.
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JAMES MOREHOUSE PROJECT - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
In 2021-2022, the JMP had a team of 10 clinical interns. Over the year, JMP interns and staff worked at capacity across
JMP mental/behavioral health programming—this included individual/group counseling, crisis intervention and support,
youth leadership/advocacy and youth development. JMP groups engaged a wide range of young people facing mental
health and equity challenges. In 2021-2022, 399 unduplicated young people participated in 19 different groups and/or
individual counseling. Targeted outreach and services supported our English Language Learners (ELL) who participated in
counseling, case management, in-class support and youth development programming.
The social/emotional impacts of the pandemic and the fact that 50% of ECHS students had never been on the school
campus in the fall of 2021 combined to create a new set of challenges for JMP clinical staff. There was a spike in the
number of students up against social isolation, social anxiety, depression and suicidal ideation. The high level of crisis
work impacted the JMP’s ability to provide regular weekly counseling, since crisis assessments are always prioritized
over regular counseling appointments. In January, the JMP restructured its counseling protocols to ensure counselors
would keep at least one appointment per week open to respond to crises. The JMP also clarified guidelines for
determining which students would have access to ongoing counseling with a JMP counselor and which student cases
should be closed, scaled back, or referred to an outside provider. This new structure allowed the JMP to prioritize
students with the highest need and the least access to resources for ongoing counseling, to make space for more
counselors to begin their supportive groups, and to protect a dedicated time in counselors’ schedules to respond to
crises.
At ECHS, the JMP director continued to work closely with two assistant principals and a teacher leadership team to lead
the school faculty in a year-long professional development series around race and equity. Panels of African American
recent graduates and African American current parents shared their experiences with school staff, staff met in affinity
groups, examined research and continued to deepen their self-reflection around the ways that white privilege, white
supremacy and implicit bias impact instructional practices and school culture and drive inequitable outcomes for Black
and brown students on campus. Insights learned influence ongoing policy discussions at the school level (e.g.
eliminating tracked courses in the English department for 9th-10th grades, deepening equitable grading practices and
broadening participation in AP courses schoolwide). This work will continue in the 2022-2023 school year.
OUTCOMES AND PROGRAM EVALUATION:
Young people are referred for services by parent/guardians, school staff, peers and themselves.
The JMP measures a range of indicators (see Work Plan for 2019-2020) including connection to caring adults/peers and
school, and a sense of well-being (diminished perceptions of stress/anxiety, improvement in family/loved-one
relationships, increased self-confidence). The JMP engages in ongoing formative assessments throughout the school year
that include participation by JMP staff/interns, school staff and youth participants.
Outcome Statements
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A) Stronger connection to caring adults/peers (build relationships with caring adult(s), peers) for participating youth.
From student evaluations: 94% of participating youth reported feeling like, “there is an adult at school I could turn to
if I need help.”
B) Increase in well-being (diminished perceptions of stress/anxiety, improvement in family/loved-one relationships,
increased self-confidence, etc.) for participating youth. From student evaluations: 91% of participating youth
reported, “I deal with stress and anxiety better” after program participation.
C) Strengthened connection to school (more positive assessment of teacher/staff relationships, positive peer
connections, ties with caring adults) for participating youth. From student evaluation: 77% of participating students
reported they “skip less school/cut fewer classes after program participation.
D) Strengthened culture of safety, connectedness and inclusion schoolwide. The WCCUSD implemented The California
Healthy Kids Survey at the end of May, 2022. Results are not yet available at this time.
DEMOGRAPHIC DATA:
We have completed the County Demographic Form with the exception of the following:
Part 2: We import demographic data from PowerSchool (PS), the school di strict database; PS does not capture the ethnic
categories listed in Part 2 of the County form.
Part 3: We capture only 6A, as reported by PS. It is not consonant with our respect for personal sovereignty to ask
young people to identify their own sexual orientation, gender identity or disability status based on our need to know.
Young people’s identity language belongs to them; they can choose to disclose aspects of their identity in ways that feel
useful and owned by them. We don’t assume a right to that information.
Part 4: #8. We do not ask clients to disclose a “disability status.” See Part 3 above.
Part 5: See Part 3 above.
LINKAGE AND FOLLOW-UP:
Young people are referred to services through a “Resource Request (RR) Form” widely available on the school campus
and online through the JMP website. When the JMP receives a RR form, a JMP staff/intern will meet 1:1 with the young
person to determine the appropriate level of support services. This can result in participation in on-site mental health
services (i.e. individual counseling or therapeutic group support), a youth development/leadership/peer support
program or a referral to a community based resource. Students are also able to drop-in for services, and depending on
staff/intern availability, often engage with services immediately. Because we are an on-site school based program, we
are able to easily follow up with students to ensure that they have successfully engaged with (or formally declined)
services. If there is a crisis or urgent referral, students are connected with services immediately. If there is a need to
discern if the student needs to be hospitalized, the JMP, if possible, includes the Seneca MRT in that determination.
The length of time between referral and entry into services is 1 – 14 days depending on the urgency of the referral and
staff/intern caseloads.
VALUES:
The JMP integrates an activist youth centered program with more traditional mental health and health services; we
prioritize community change along with positive health outcomes for individual youth participants. The JMP clinical
program and youth centered initiatives challenge the dominant narrative that sees youth as “at risk” or as problems to
be fixed. JMP staff/interns partner with young people to build their capacity, and connect them with opportunities for
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meaningful participation in the school community. Students in counseling or a therapeutic group have direct access to
wider opportunities for participation in JMP programs. All of these efforts foster resilience and wellness as they engage
young people and caring adults in active and robust relationships.
The range of supports and opportunities at the JMP creates an energetic field that powerfully mitigates against stigma.
Young people come to the JMP for a counseling appointment, to offer peer support through a youth leadership
program, to participate in the ELD youth committee, Culture Keepers, Skittles (a group for queer identified youth of
color) or a myriad other possibilities. The JMP is a vibrant sanctuary on campus for youth of color and young people
from low-income families in a school building where social identity threat is often pervasive in other spaces.
VALUABLE PERSPECTIVES:
The JMP is proud of our capacity to provide high quality culturally responsive services to a diverse student population. In
2021-2022 our team included Spanish, Mandarin and Portuguese speakers. Interns identified as Latinx, Asian, white, and
African American.
The JMP Youth & Parent ELAC programs coordinator is a native Spanish speaker and WCCUSD graduate. She has been a
huge support to our Spanish speaking young people and families—the largest population of ECHS English learners.
Students and families report feeling less isolated, and more connected to school.
A former student shared: “The JMP gave me a foundation that has guided me to choose: my involvements, choice of
major (public health!), and even how I spend my free time. The JMP also taught me what is most important to me, which
is reflected in the communities I choose to be a part of, their principles and the impact they wish to have. Overall, the
JMP gave me strong roots that have aided me in my journey and ground me when I most need it. I am extremely
thankful for the time I spent with you all and the lessons that I continue to carry to this day.”
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LA CLINICA DE LA RAZA, INC. - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
× Provide access and linkage to mental health care
× Improve timely access to mental health services for underserved populations
× Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / PROGRAM SETTING:
Vías de Salud (Pathways to Health) targets Latinos residing in Central and East Contra Costa County and has provided: a)
9,393 depression and anxiety screenings (313.10% of yearly target); b) 1,972 assessments and early intervention
services provided by a Behavioral Health Specialists to identify risk of mental illness or emotional distress, or other risk
factors such as social isolation (789% of yearly target); and c) 4,242 follow up support/brief treatment services to
adults covering a variety of topics such as depression, anxiety, isolation, stress, communication and cultural adjustment
(339.36% of yearly target).
Familias Fuertes (Strong Families) educates and supports Latino parents and caregivers living in Central and East Contra
Costa County so that they can support the strong development of their children and youth. This year, the program has
provided: 1) 934 screens for risk factors in youth ages 0-17 (124.53% of yearly target) ; 2) 469 Assessments (includes
child functioning and parent education/support) with the a Behavioral Health Specialist were provided to
parents/caretakers of children ages 0-17 (625.33% of yearly target); 683 follow up visits occurred with children/families
to provide psycho-education/brief treatment regarding behavioral health issues including parent education, psycho-
social stressors/risk factors and behavioral health issues (227.67% of yearly target). Services are provided at two
primary care sites, La Clínica Monument and La Clínica Pittsburg.
The service site enhances access to services because they are provided in a non-stigmatizing environment where
many clients already come for medical services. As research shows that Latinos are more likely to seek help through
primary care (Escobar, et al, 2008), the provision of screening and services in the primary care setting may identify
clients who would not otherwise access services.
Furthermore, up to 70% of primary care visits involve a psychosocial component (Collins, et al; 2010). Having
integrated behavioral health care allows for clients to receive a more comprehensi ve assessment and treatment,
especially those that cannot attain specialty psychological or psychiatric care. La Clinica’s services have been adapted
to maintain the safety and well-being of both patients and staff, while ensuring the continued provision of essential
care.
Medical and Behavioral Health teams have returned fully to in-person, however, clinics continue to offer telehealth
visits based on patient preference. As a result of more in-person appointments, behavioral health screening has reached
target (80%) for most measures in Contra Costa County. There has also been an increase in Provider to Clinician warm
hand-offs as well as Provider to Case Manager warm handoffs.
OUTCOMES AND PROGRAM EVALUATION:
Participants are referred to the Integrated Behavioral Health (IBH) team through either their primary medical
provider or self-referral. Clients are given an annual behavioral health screen which includes screening for substance
use, anxiety, and depression. If these screens yield a positive result, primary care providers discuss with the client and
offer a referral to IBH. Additionally, primary care providers may identify behavioral health needs amongst their client
population at any visit, discuss with the client and refer to IBH. Clients who self-refer to IBH contact the clinic
themselves, or request referral during a primary care visit.
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La Clinica tracked the following data on an ongoing basis:
A. 9,393 out of 3,000 Depression & Anxiety Screenings at La Clinica’s primary care sites.
B. 1,972 out of 250 assessments and early intervention services were provided by a Behavioral Health Specialists
within the FY 21-22
C. 4,242 out of 1,250 support/brief treatment services were provided by a Behavioral Health Specialists within FY 21-
22
La Clinica tracked the following data on an ongoing basis:
A. 934 out of 750 Behavioral Screenings of clients aged 0 – 17 were completed during the 12- month period by
parents (of children 0-12) and adolescents (age 12-17)
B. A total of 469 out of 75 assessments or visits (including child functioning and parent
education/support were provided for FY 21-22
C. 683 out of 300 follow-up individual/family visits with Integrated Behavioral Health Clinicians were provided
with children/caretakers. This includes psychoeducation/brief treatment regarding behavioral health issues
including parent education, psycho-social stressors/risk factors and behavioral health issues.
La Clínica strives to reflect cultural competency in the assessment, treatment and evaluation of the program. La
Clínica utilizes screening and assessment tools that are evidenced-based and have been normed for and
researched utilizing a similar client population. Linguistic competence, and cultural competence and humility, are
central factors to the new staff hiring process and at the core of La Clínica’s program design, the approaches used,
and the values demonstrated by all of the staff. An embedded value is to honor participants’ traditions and culture
and speak the language the participant is most comfortable in. Throughout the initial and continuing training for all
IBH staff, cultural and linguistic accessibility and competence is a core element to all topics. Culturally based
methods including “dichos” (proverbs) and “Pláticas” or individual/family meetings are used to engage participants
and employ culturally familiar stories and discussions with Latino clients. Furthermore, mental health terms are
interchanged with language that is less stigmatizing and more comfortable. For example, with Latino clients,
sadness (tristeza) is a topic used to engage community members, rather than approaching discussions with mental
health language terms such as “depression”. At the same time, La Clínica strives to understand our unique client
population and evaluate data while taking into consideration our unique client population. All behavioral health
providers are bilingual (English/Spanish) and most are bi -cultural. When appropriate, La Clínica utilizes translation
services for all other languages. In June 2021, the Integrated Behavioral Health Department at La Clinica, began a
monthly anti-racism work group to further address the issues of structural racism and how to improve cultural
responsiveness to the communities we serve.
The average length of time between report of symptom onset and entry into treatment is 90.44 months. To obtain this
data, we did a chart review of 10 randomly selected patients that received treatment this fiscal year.
DEMOGRAPHIC DATA:
Data for gender identity, ethnicity and disability will only be collected by clients seen by a behavioral health provider.
Other demographic data is already collected and a standard part of the data collection process for all clients during
registration for medical care. It would be burdensome and could harm the client relationship to try to collect this data
as part of the screening process during a medical appointment.
The Familias Fuertes program serves children and data on veteran status and military status will not be tracked.
For clients under the age of 18, La Clínica collects sexual orientation if it is directly connected to the reason for referral
or treatment plan. Given that La Clínica is providing brief treatment, La Clínica wants assessments to be as targeted as
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possible. La Clínica also wants to be sensitive to the reality that our adolescent population is in the proce ss of forming
their identity and sexual preferences and do not think would be appropriate to ask sexual orientation in our entire
adolescent client population.
For the Familias Fuertes program, data for gender identity, ethnicity and disability is only collected by clients seen by a
behavioral health provider. Other demographic data is already collected and a standard.
Part of the data collection process for all clients during registration for medical care. It would be burdensome and could
harm the client relationship to try to collect this data as part of the screening process during a medical appointment.
LINKAGE AND FOLLOW-UP:
Participants are referred to behavioral health services through their primary care provider or self-referral. Participants
are scheduled into our Integrated Behavioral Health Clinicians’ (IBHC) schedules directly from their medical appointment.
For more urgent need, clients are scheduled for a same-day or ‘warm hand-off’ appointment with the IBHC. La Clínica
encourages all medical providers to discuss the behavioral health referral before it is scheduled to ensure that participant
is both interested and motivated to attend the appointment. If the client does not show to the IBHC appointment, the
IBHC will call the client to attempt to reschedule the appointment, which may include clarification of purpose of
appointment. If the behavioral health clinician assesses participant to need a higher level of care than our program
model, La Clínica will work to link the participant to the appropriate services. La Clínica continues to meet with and support
the participant until they are linked and follow up with the recommended service.
We currently do not have data on the average length of time between referral and entry into treatment but are
working to build the report and will report out during the next reporting period.
VALUES:
La Clínica strives to offer quality, consistent behavioral health services to the client population. By locating behavioral
health clinicians within primary care facilities, La Clínica provides direct, often same- day behavioral health care to
those who need services. Often clients are identified as needing behavioral health support in an early stage before they
have developed severe symptoms. In these cases, services promote client wellness and provide coping skills that prevent
the need of a higher level of behavioral health care. For clients with more severe symptoms, La Clínica able to assess
them in a timely manner and determine what course of treatment would be most appropriate. La Clínica clinicians work
in a
team-based approach along with our medical providers to offer holistic care that addresses the intersection between
physical and mental health. This team approach is both effective and proves to have the best outcomes for La Clínica’s
client population. Many of the clients who access behavioral health care at La Clínica would not otherwise have access
to behavioral health for a variety of reasons including: transportation difficulties, stigma associated with behavioral
health access, and inability to navigate the larger behavioral health system due to language barriers and system
complexity. La Clínica makes every effort to provide services equally to all clients who are open to receiving care. Staff
use non-stigmatizing language by interchanging the terminology of mental health with emotional well-being, allowing
for a more receptive message to be communicated. La Clínica emphasizes the improvement in well-being, recognizing
disequilibrium, and providing tools and resources for establishing emotional well-being, physical health, and supportive,
healthy relationships in one’s life. La Clínica also helps normalize mental health issues by pointing out the prevalence
of mental health challenges, the availability of a range of treatment services, and the efficacy of support and
treatment to help reduce stigma.
VALUABLE PERSPECTIVES:
Familias Fuertes Vignette -
During the pandemic, a 7 y/o Latino child was referred to IBH for anxiety and tic behavior. Child was having difficulties
adjusting to distance online learning, was having academic challenges and was also having difficulties adjusting to the
arrival of baby sibling. Clinician worked with both child and mother teaching coping skills to manage anxiety and coached
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mother on ways she could support child. They also supported the family in the process of adjusting to the arrival of baby
sibling. They worked on ways child can be included in the baby's daily routine, coached mother on addressing child's
thoughts and feelings as well as quality time. They also briefly worked with mother's stress and self-care. Months after
completing brief treatment in IBH, mother and child returned for support with child adjusting to school in person. Child
was having behavioral challenges as well as was a victim of bullying. Mother was also having difficulties managing
parenting stress. The Clinician supported child and mother with behavior modification strategies, boosting child's self-
esteem, assertiveness, and strategies to handle the bullying. They also coached mother on advocating for child at school.
Mother was also supported with individual counseling with my IBH colleague. Mother expressed gratitude for the
support the family has received in IBH.
Vías de Salud (Pathways to Health) Vignette -
A 69 y/o Latino female patient was referred to IBH for depression and anxiety symptoms. Patient had a history of
depression and was significantly affected by the isolation of the pandemic. Patient considered herself a happy and
social person, used to get together with friends and the pandemic put a rough stop to patient's social activities,
interactions and family gatherings. Patient was also affected by her adult son's alcohol abuse. Patient was depressed,
isolated, felt lonely, had persistent worry and trouble with sleep. The clinician provided supportive counseling; patient
expressed she would look forward to the monthly calls from this IBHC. They worked on strengthening coping
strategies to manage symptoms, on ways patient could continue connected with friends and family, discussed ways
patient could support her son with substance use and assisted her to explore pleasurable activities that she could
engage in within the limits of the pandemic. During the brief treatment, patient retired from her job. Patient had
difficulties adjusting to this new life stage. They supported patient during this process and continue to work with her.
Patient has improved significantly, and she is working on completing brief treatment in IBH.
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THE LATINA CENTER - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
□ Provide access and linkage to mental health care
□ Improve timely access to mental health services for underserved populations
□ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
1) the types and settings of potential responders:
The Latina Center offered culturally and linguistically relevant 10 to 12 weeks of parenting and mental health workshops
to potential responders in our community-based settings:
- CFS, (Child Family Services)
- SAN FRANCISCO SUPPREME COURT,
- Social media such as Facebook, Instagram, Text Link,
- Referrals from other Schools.
2) Methods used to reach out and engage
Still Due to COVID pandemics, The Latina Center made referrals during the parenting classes via Zoom made referrals to
the following:
- West Contra Costa Mental Health Services,
- Educational Path to Support (Caminos al Apoyo classes)
- Psychoeducational sessions, and
- Online Services (One year Leadership program)
During FY July 2021 – June 2022 we served a total of 319 participants:
- We served 261 participants in our Parenting classes
- 30 participants in our 4 Mental health workshops,
- 28 participants Psycho-educational sessions
3) any strategies utilized to provide access and linkage to treatment
Our community outreach staff conducted calls to recruit and engage people in our services. Successfully, we were able
to recruit more than 430 parents to participate in our programs. Besides the use of phone calls, we recurred to using
digital flyers an invitation on Facebook to invite people to participate in our parenting classes.
Referrals from The San Francisco Supreme Court, West Contra Costa District Schools, Health Clinics, Child Family Services
(CFS). A total of 291 from these referrals were present at the parenting sessions and mental health workshops. During
this annual reporting period, 28 participants were with our mental health counselor, making a total of 319 parents.
4) strategies utilized to improve timely access to services for underserved populations.
Due to the Health Department precautionary recommendations, we have continue registering people for the parenting
classes two weeks before the initiation of our classes
OUTCOMES AND PROGRAM EVALUATION:
Parenting Classes:
The results of the in-take form, indicated that the participants wanted to be able to focus on the following indicators:
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• 166 parents wanted to acquire new skills.
• 115 parents wanted to improve their communication with their partner
• 207 parents wanted to improve their communication with their children.
• 148 parents wanted to improve their relationship with their family
• 106 parents wanted to learn more about child development
• 74 parents wanted to learn more about Mental Health
According to the interview with each parent, most mention wanting to improve their communication with their children,
apply more effective discipline and recover or increase their children's confidence when they enter adolescence and
young people stop communicating with their parents.
Parenting Classes (STEP pre-questionnaire)
This pre-questionnaire identifies how much parents know and understand how to relate to the children when you are
seeing discipline, solution to their problems, consequences to the mistakes and proper reinforcement to positive
actions, and emotional regulations.
In this step questionnaire, parents recognize that they themselves reward children's bad behavior because they lack
ideas to apply discipline without punishment.
• The results of each participant pre-assessment in the parent questionnaire were as follows:
• 1.-Identifies the reason for the behavior of your children.
Never,5.7%, Rarely 25.3%, Frequently 37.9%, Always 31%
• 2.- Avoids doing things for your children when the can do it themselves?
Never 10.7% Rarely 26.1% Frequently 37.5% Always 25.7%
• 3.- Recognizes positive qualities and action of your children?
Never 0.8% Rarely 8% Frequently 33% Always 58.2%
• 4.- Listen for feeling in what your children say?
Never 0.3% Rarely 8.8% Frequently 39.1% Always 51.3%
• 5.- Express you’re feeling to your children in a serene way?
Never 1.5% Rarely 17.6% Frequently 39.5% Always 41.4%
• 6.- Solve the problem talking about the solution with your children?
Never 0.8% Rarely 15.3% Frequently 36% Always 47.9%
• 7.- Allows your children to learn from the consequences of their own decisions?
Never 0.4% Rarely 15.7% Frequently 39.5% Always 44.4%
• 8.- Uses discipline that is related to bad behavior of your children?
Never 6.1% Rarely 18% Frequently 42.5% Always 33.3%
• 9.-Knows what approach or response to use when discipline your children?
Never 3.8% Rarely 22.2% Frequently 41% Always 33%
• 10.- Hold family meetings?
Never 20.3% Rarely 30.7% Frequently 28.4% Always 20.7%
• 11.- Accept your children’s mistakes?
Never 1.5% Rarely 7.7% Frequently 31.8% Always 59%
• 12.- Show respect for your children’s opinions?
Never 0.8% Rarely 5.7% Frequently 24.5% Always 69%
Parenting Classes ( STEP post-questionnaire:)
After taking the classes and learning and practicing the tools, such as: active listening, efficient discipline without
punishment, and teamwork at home. the participants mentioned having learned to listen reflectively to their children,
paying attention to their feelings and their body language, practicing family meetings to assign responsibilities but the
most important thing they stated was their learning to better plan and enjoy quality family time, where the qualities of
each member of the family were recognized.
Below the result of the STEP Parent post-questionnaire
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• 1.- Identifies the reason for the behavior of your children?
Never 0% Rarely 7.1% Frequently 35.3% Always 57.6%
• 2.- Avoids doing things for your children when they can do it themselves?
Never 5.9% Rarely 12.9% Frequently 38.8% Always 42.4%
• 3.- Recognizes positive qualities and actions of your children?
Never 1.2% Rarely 3.5% Frequently 17.6% Always 77.6%
• 4.- Listen for feelings in what your children say?
Never 0% Rarely 2.4% Frequently 22.4% Always 75.3%
• 5.- Express your feelings to your children in serene way?
Never 0% Rarely 12.9% Frequently 32.9% Always 54.1%
• 6.- Solve the problems talking about the solutions with your children?
Never 1.2% Rarely 10.6% Frequently 29.4% Always 58.8%
• 7.- Allows your children to learn from the consequences of their decisions?
Never 0% Rarely 14.1% Frequently 23.5% Always 62.4%
• 8.-Uses discipline that is related to bad behavior of your children?
Never 0% Rarely 14.1% Frequently 35.3% Always 50.6%
• 9.- Knows what approach or response to use when discipline your children?
Never 0% Rarely 14.1% Frequently 32.9% Always 52.9%
• 10.- Hold family meetings?
Never 8.2% Rarely 20% Frequently 37.6% Always 34.1%
• 11.- Accept your children’s mistakes?
Never 0% Rarely 2.4% Frequently 14.1% Always 83.5%
• 12.- Show respect for your children’s opinions?
Never 0% Rarely 4.7% Frequently 8.2% Always 87.1%
Parenting classes and OVW:
✓ This year we also focused on identifying the different mistreatment and abuse that often happens to our
children in our Latino community with behavior patterns that are not healthy and affect them. That is why in
each session a small educational component has been included that encourages better discipline, with a safety
plan in cases of emergency, so that each parent who faces some type of abuse from their partner are able to
protect themselves and their children. We put emphasis on helping them understand what the best way is to
heal the trauma that their children go through, by encouraging to speak up and express or share their
situations to seek help. Some testimonies have been included at the end of this report.
Among our 261 participating parents, some mentioned having experienced some type of violence (physical, emotional,
verbal, sexual, or economic type of abuse) at some point in their lives between childhood, adolescence, adulthood, and
up to the present:
• 78 parents identified with Domestic Violence by their partner.
• 31 parents identified with Intrafamilial Violence.
• 5 parents identified with Symmetrical Violence where the two parents were violent towards each other.
The following results have been identified as secondary victims of the participants who mentioned being survivors of
some type of abuse. Of these identified secondary victims none received services from our organization
• 51 children were victims of physical abuse
• 60 children were victims of verbal abuse
• 52 children were victims of emotional abuse
• 28 children were victims of psychological abuse.
Referrals from other organizations:
We continue providing support to the community with our parenting classes, thanks to referrals from other
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organizations such as San Francisco, Richmond Supreme Courts, CFS, School Districts, as well as referrals from other
clients.
• 5 Participants from CFS
• 11 Participants from Courts
• 20 Participants from other’s clients
• 50 participants from Schools
• 114 Participants from The Latina Center Programs
• 10 participants Call themselves
Graduates:
✓ As a result of our classes, we continue assisting each one of our participants, until they complete the program
thoroughly.
✓ Up to this moment, we have been able to graduate fifty-nine parents by delivering their certificates to their
homes previous explanations and congratulations for their achievements.
The situation right now in our community is not easy yet, because the COVID pandemic has affected the income of many
families, for which many people were forced to increase their working hour schedules. All of this has made it very hard
for each parent to participate and connect to their classes. However, as an organization that takes the well -being and
improvement of our clients very seriously, we have the task of continuing to offer flexible schedules.
Mental Health Workshops:
During the months of May and June, we had 4 Mental Health workshops presented by our Mental Health expert Mr.
Ernesto Hidalgo via our zoom platform, broadcasted live on Facebook media.
Thanks to those workshops we were able to reach out 50 parents to participate in mental health services.
Only 30 participants filled out a pre-survey and a post-survey questionnaire about Mental Health illnesses that mostly
affect our Latino community.
The results of the surveys will be described at the end of this report.
The results of the outreach and presentations of these workshops were as follows:
May 9, 2022, we presented the topic: “What is Mental Health in General”
• 16 participants were connected during the workshop on Zoom
• 21 participants interacted during the workshop on Facebook live by making a comment or liking the workshop.
• 12 people shared this workshop on Facebook, during and after the presentation.
• Currently, there are 243 views, as this workshop continues being available on The Latina Center Facebook Live
page.
May 16, 2022, we presented the topic: “Mental Health in Children”
• 10 participants were connected during the workshop on Zoom
• 12 participants interacted during the workshop on Facebook live
• 21 people shared this workshop on Facebook, during and after the presentation.
• Currently, there are 211 views, as this workshop continues being available on The Latina Center Facebook Live
page
May 23, 2022, we present the topic of (“Mental Health in young adolescents”)
• 12 participants were connected during the workshop on Zoom.
• 12 participants interacted during the workshop on Facebook live
• 49 persons shared this workshop on Facebook live, during and after the presentation.
• Currently, there are 282 views, as this workshop continues being available on The Latina Center Facebook Live
page
June 6, 2022, we present the topic: “Mental Health resources for parents with diagnosed children”.
• 4 participants were connected during the workshop on Zoom
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• 13 participants interacted during the workshop on Facebook live
• 46 people shared this workshop in Facebook live, during and after the presentation.
• Currently, there are 306 views, as this workshop continues being available on The Latina Center Facebook Live
page
Mental Health post-evaluations
30 participants understood that mental illnesses are caused by distortions in the ability to think that affect their
emotions and ultimately, their behavior
• 26 participants could now recognize a sign of mental disorder
• 12 participants mentioned having a slight depression now for different situations
• 15 participants mentioned having anxiety now
• 30 participants mentioned suffering stress now due to their work, COVID, and other economic situations
Psycho-educational Therapy:
• 28 participants were assisted by our professionals. Their information is attached
VALUES:
The Latina Center serves the Latino Community with culturally and linguistically relevant parenting classes structured to
support parents by giving them the necessary tools that they can easily adopt to help them strengthen family ties and
understand the feelings and rights of each member of the family. These services are provided in Spanish with flexibility
in our schedules to better assist our working families. We also consider the different cultural approaches families bring
to this country in relation to the way they raise their children to prevent them from using nonhealthy or dangerous
methods.
As an organization, our team members, facilitators, and people trained in the different topics, strive in providing
excellent services for families. By using surveys, we evaluate the program, the objectives and the work done by each
staff member.
At the end of the program, the result of the evaluation gives us a better understanding of all the effort and work that
each person did for our community which ultimately helps us to improve our services.
During these times of need, we are expanding our outreach efforts beyond our local community, and that is why we are
making connections and referrals to other organizations that go along with the work we do at The Latina Center, such as
San Francisco, Richmond Supreme Courts, Health Clinics, School Districts, Churches, and Early Childhood Mental Health.
VALUABLE PERSPECTIVES:
PARENTING CLASSES: Testimonies
➢ During the sessions, YL0279 learned to express her love to her children through words, kisses, and hugs, which
was something that she did not consider important as she did not have these types of experiences in her
childhood. However, the more she practiced and engaged in doing it, her children reacted happier and more
open to following her instructions which was the reason she had participated in the classes several times.
➢ At the beginning of the classes, MO4014 shared that she has two children with whom she does not get along so
well, especially the eldest who is always questioning the responsibilities and instructions given to him. Because
he is already of legal age but still lives at home and does not contribute with anything, the participant
commented that after chapter number 6 (a discipline that makes sense) she understood that she was making
mistakes when giving him directions, by criticizing him and comparing him with his younger brother. So, she
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decided to stop doing this and use instead words of encouragement each time. Now her son responds in a
different way without feeling pressured but rather motivated to look for work and to continue studying. The
participant indicated that today's result is due to the classes that taught her how she was not being as effective
as she wanted and found new ways to better approach her family.
➢ YC9141 started the parenting classes because she thought her daughter had hyperactivity and conduct
problems, hoping that she would be able to apply more effective discipline and that her daughter would obey
her. But from the first session, she understood that her daughter was not so much the one with the problem but
herself, because she did not have patience, she was a very demanding and bossy mother who only used to give
her commands. She worked all day to meet her daughter's needs and they didn't spend much time together. In
class, she learned to identify her daughter's feelings and her corporal language, she learned that material things
do not replace the presence of parents and that through family meetings an agreement can be reached to spend
time together. Now the participant does not feel so stressed, and they seek to spend quality family time,
enjoying other activities, each one separately. She finally said she feels more relaxed now.
MENTAL HEALTH:
➢ ER1758: Stated that her son was diagnosed with Attention Deficit and Hyperactivity Disorder (ADHD) when he
was five years old, but the doctors were not sure whether he had developed schizophrenia and/or bipolarity.
The doctors were unable to give a specific diagnosis because the child was still very young, and his brain was still
developing. The client stated that this was a very difficult process because she was going through different
problems in her life. Thanks to receiving the classes, she was able to better understand the instructions she was
giving to her son with special skills. The parenting classes helped her to better understand how to provide what
her son really needed. The Topic in mental health illnesses, helped her to learn more about her son's behavioral
symptoms.
➢ Now she is more understanding and works on her patience and on helping her child to deal with his special
needs until he is properly diagnosed.
➢ AR9888 shared during the topic of mental health that he had finally identified his symptoms and learned he had
suffered from anxiety since he was a child, due to his parents’ financial conditions that led him to stop going to
school and take responsibility for his family and start working at very young age.
➢ IZ1942 shared that in his adulthood, he married the mother of his children, and everything was going well, but
over time they separated. Since then, his anxiety and panic attacks resumed. He sought help from therapy and
medication and accepted his treatment but as soon as he starts feeling well, he immediately stops treatment
without consulting his doctor. He does not have a stable improvement; after these classes, he understood the
importance of being compliant with his treatment for his and his children's benefit.
➢ MC5634 had not been able to participate in these classes before due to her husband’s controlling behavior
towards her. However, this time she decided to look for help because her eldest son had been expelled from
school several times. Although it took several months, last year, the 17-year-old was diagnosed with
schizophrenia and immediately entered treatment, thus being able to manage his mood and aggression, little by
little the young man began to feel better but without saying anything to his parents, he stopped take the
medication for several months. In January of this year, he had a very strong aggressive crisis where the young
man fainted and had to be hospitalized immediately. The Doctors perform some tests, and the results were that
his potassium was insufficient, he was dehydrated and had stopped taking his medication. After that diagnosis
the client spoke with a psychiatrist and requested another evaluation, this time the doctor told her that the
young man seemed to have a combination of bipolarity and schizophrenia and it was necessary to keep him for
a few days in a psychiatric hospital under vigilance since his life was at risk. The mother accepted and he was
hospitalized for a week.
Now she seeks information about her son's condition to help him reincorporate with his family again by
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practicing healthy behaviors, following his medical treatment and where everybody could understand his
condition. For this reason, she was referred to National Alliance for Mental Illness (NAMI), our workshops at The
Latina Center and the Mental Health coach Veronica McManus. As for the young man he is stable taking the
medication and with psychological and occupational therapy.
PARENTING CLASSES AND OVW:
➢ SP 6822 After the topic of Domestic Violence, the participant shared that during the class she remembered
when she and her sister were little and were sexually touched repeatedly by a family member who lived with
them, until one day they courageously talked to her mother and accused the person. She plucked up courage
because she saw how her sister suffered every time she was touched, and she just wanted to protect her. From
that day on, she promised herself that she would not let anyone else hurt her. In her marriage everything was
going well, until her husband began to mistreat her and tried to hit her on several occasions even when she was
pregnant. SP stated she did not allow it and protected her son, however, she admits that after that she became
an overprotective mother which was not healthy either because there were so many restrictions her son
suffered, so she decided to participate in the program to have a balance in her discipline, work how to heal her
fears and give her child options in making decisions that will not affect his life. Now she can say that she is more
flexible by encouraging her son to do more things, by talking to him about his safety, responsibility and how to
protect himself. At the end of the classes, the client said she was very happy to have participated in the
program.
➢ KG8590 shared that her parents left her and her siblings in charge of very aggressive and violent grandparents in
their country of origin, Honduras. Her grandfather became very aggressive when he got drunk, which he did
almost every day. when they came to live with them the mistreatment was not so constant, but over time they
got increased, especially toward the girls, who were abused physically and verbally. One day the participant, still
at young age, left home and decided to look for her parents in USA. She did find them, but they did not want to
take responsibility of her, for which she started to work with a family as a babysitter. At the same time, she took
care of her brothers in Honduras by sending money and talking to her sisters to take care of their little brothers.
Then she got married and soon after word her husband began to mistreat her which for her was “normal” until
her five-year-old daughter told her she feared her father when he was drunk and was bad with them. She
remembered everything she went through and made the decision to separate from her husband to protect her
daughters. Since then, she has been looking for all kinds of workshops in different organizations to educate and
prepare her daughters to protect themselves against violence because is not normal or healthy. Now she is
alone with her daughters, but the girls are safe, she has enjoyed and learned a lot from the classes, especially
the family reunions that help reinforce her bonds of love and trust.
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LAO FAMILY COMMUNITY DEVELOPMENT - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
□ Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
□ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / PROGRAM SETTING:
Lao Family Community Development’s (LFCD) Health and Well -Being Program for CCC Asian Families (HWB) continued to
focus on delivering PEI services to 120 unique clients targeting South Asian and South East Asian
immigrant/refugee/underserved residents living in Contra Costa County. This report covers services provided during the
program year, July 2021 to June 2022. We served 127 participants from both communities representing a diverse group
(Nepali, Tibetan, Lao, and Mien).
We provided navigation and timely access to internal and external services including linkages to mental health and other
service providers such as: a) Partnerships for Trauma Recovery in Berkeley, a community based organization offering
linguistically accessible mental health care and clinical services; b) Contra Costa Regional Hospital in Martinez, West
County Health Center in San Pablo, Contra Costa County Mental Health Services in San Pablo, California’s Employment
Development Department, and Highland Hospital in Oakland, all public health facilities for physical health services and
severe mental health access; c) La Clinica Fruitvale Free Cli nic in Oakland for free physical medical and mental health
service, d) Bay Area Legal Aid in Oakland and Richmond, for related services in family violence, restraining orders, and
other civil legal assistance, e) linkages to access the American Bar Association for pro-bono and consultation in legal
services (free or low cost consultation), and f) Jewish Family Services – East Bay for naturalization and citizenship
services to address our clients’ issues affecting their mental health and recovery needs.
For timely access, we escorted high barrier clients such as seniors with visual and physical disabilities; monolingual
language barriers, and those with few other options for transportation to 1) mental/physical health evaluations and
appointments at to Contra Costa Regional Hospital in Martinez, West County Health Center in San Pablo, Contra Costa
County Mental Health Services in San Pablo, Partnerships for Trauma Recovery in Berkeley, Highland Hospital in
Oakland, and La Clinica Fruitvale Free Clinic in Oakland; 2) the USCIS office in San Francisco for immigration assistance; 3)
Jewish Family and Community Services – East Bay for onsite legal assistance with naturalization and immigration services
4) Federal SSA offices in Richmond or Oakland for SSI benefits or Temporary Protected Status. These access and linkage
services were provided for clients by providers located in both inside and outside CCC County in line with participants’
individual service plans. With rigorous follow-up, and redirection of these individual service plans we have been able to
assist our clients in receiving mental health services in a timely manner.
OUTCOMES AND PROGRAM EVALUATION:
Participants were given a Pre and Post Lubben Social Networking Scale (LSNS-6) mental health assessment to help
identify mental health needs. The LSNS-6 assessment was administered to each individual program participant at the
beginning and end of their time in the program. According to program protocol, clients with initial or final scores that
indicate a high level of social isolation and/or a lack of social connectivity are recommended and referred for mental
health assistance.
The LSNS-6 assessment is a tool that measures social connectivity and gauges social isolation in adults by analyzing the
perceived support that the participant receives from family, friends and neighbors. According to Boston College’s
School of Social Work, the LSNS-6 “consists of an equally weighted sum of 10 items used to measure size, closeness
and frequency of contacts of a respondent’s social network.” This provided quantitative data that measured the
effectiveness of our HWB program within the framework of establishing mental health/well-being through social
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interaction/community building.
NOTE: Based on discussions with clinicians at the Mental Health Services of Contra Costa County, an improved
assessment tool will be used to identify mental health needs. The Refugee Health Screener (RHS-15) is a screening
tool developed in a community public health setting to detect a range of emotional distress among refugee groups
that better aligns with the populations that are served by this program.
A total of 127 clients completed the Pre LSNS assessment and 127 clients completed the Post LSNS assessments. The
average progression was 5 with a high correlation between the participant’s progression and level of participation in
monthly social peer support groups’ activities and workshops. Please refer to the table for LSNS results:
Pre-LSNS Post-LSNS Progression
# of Completion: 127 127
Average Range: 12 24 12
(Min) Range: 12 19 7
(Max) Range: 16 27 11
In addition, case management provides a continuous contact and monitoring of clients to determine if any trauma or
event has affected their mental health status. Referrals to link participants to more rigorous mental health
assessments and treatment were provided on an as-needed basis.
Internal evaluation of the program includes reviewing cases to ensure strategies for communication take into account
the cultural competency of the counselors. Cases are reviewed to ensure participants in the program receive services
that are linguistically and socially appropriate. Examples of these services include communicating in their native
language (Mien, Lao, Thai, Nepalese, etc.) and understanding the cultural norms in order to address health and well -
being issues in an appropriate and effective manner. A thorough review of cases every 6 months ensure that the
confidentiality and integrity of the participants’ information is protected.
A program activity evaluation form was completed per each activity conducted (e.g. ethnic peer support gatherings
and SFP workshops). In each program activity, 5 random participants were asked to complete the activity evaluation
form. This process allowed a program staff or volunteer to work one-on-one with the non-English monolingual
participant to complete the form. Each set of completed evaluation forms are attached to an activity reflection form
for documentation purposed. The evaluation forms are reviewed by the program staff and changes were
implemented according to the participants’ evaluations. Comments in the evaluations included recommendations for
cultural activities, outdoor events including using the recently re-constructed Community Garden at the San Pablo
office.
The last evaluation tool used was a general program evaluation form that was created by the program staff to
measure the participants’ comfort level, participants’ engagement and the cultural competency of the program
services. The tool was also used to measure the participants’ knowledge of accessing services that were related to
their mental health and well-being and the impact of stigma on their will to seek services after receive program
services. The evaluation was completed via phone by non-program staff that spoke the same languages as the
participants.
The results stated that the 94% (120 of 127 respondents) of the participants were satisfied with the program services,
and 5% (6 of 127 respondents) were somewhat satisfied with the program services. Some of the resources the
participants listed on the survey were West County Health Center in San Pablo, Contra Costa County Mental Health
Services in San Pablo, Community Health for Asian Americans in Richmond, California EDD in Richmond, Department
of Rehabilitation in Richmond, Center for Human Development, Contra Costa Regional Medical Center in Martinez,
Highland Hospital in Oakland, La Clinica Fruitvale Free Clinic in Oakland, and East Bay Area Legal Aid in Oakland and
Richmond, Law office of Laura A. Craig, Jewish Family Services – East Bay in Walnut Creek, etc.
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LINKAGE AND FOLLOW-UP:
Participants were linked to mental health services and other providers depending on their need and goals identified in
the individual service plan. From July 2021 to June 2022, this PEI program referred 64 participants to different agencies
inside and outside Contra Costa County using the following step-by-step procedure:
1) We carefully, patiently and attentively listen to the participants in a safe confidential setting as they explained
their needs. Through our culturally competent counselors, we begin to establish understanding and trust with the
participants.
2) We gave support to participants while helping them develop their individual service plan with step by step goals
and tasks including identifying linkage providers.
3) Then, we encouraged individual participants to access and seek service provided by others. This process can take
from 1 to 8 weeks in duration.
4) Once the participant feels strongly that they can trust us with their confidential information, then we escort
them (most of the time) to the provider for the warm handoff.
5) If we are not able to do this, we set up a phone conference call to provide an introduction and assure that there
is a translator available when they go to their appointments. We also provide the participants with name and address to
assist them. If the provider is not available, we send an email and call while the participant is there to witness this.
6) Next, we followed up with the participant and referral partner within the week. Then we stay in contact either
weekly, every two weeks, 3 weeks, or monthly depending on the length of time in their treatment and in the program
with more attention upfront until the treatment is complete. Average time from the referral to consultation first
appointment, evaluations and then entering into the treatment at the referral partners’ office is 1 to 8 weeks
(depending on availability of interpreters and appointment slots at the outside partners; we have found public providers
take longer than CBOs or private).
This is the list of the external services including linkages to mental health and other service providers such as:
1) West County Health Center in San Pablo, Contra Costa County Mental Health Services in San Pablo, Community
Health for Asian Americans in Richmond, California EDD in Richmond, Department of Rehabilitation in Richmond, Center
for Human Development, Contra Costa Regional Medical Center in Martinez, Highland Hospital in Oakland, La Clinica
Fruitvale Free Clinic in Oakland, Trauma Recovery in Berkeley, and Regional Center of the East Bay in Concord for
physical health services, severe mental health access and/or developmental disability services.
2) Dr. Lee Hee, MD, a private practice medical doctor in Oakland for affordable medical care.
3) Soledad Miranda, a Medical enrollment navigator from Center for Human Development, Mrs. Miranda assist our
client with faster and more accessible connection to Medical and Cal Fresh needs.
4) Bay Area Legal Aid in Oakland and Richmond, East Bay Sanctuary Covenant in Berkeley, law office of Judith Lott
in Oakland for related services in family violence, restraining orders, immigration assistance and other civil legal
assistance and linkages to access the American Bar Association for pro-bono and consultation in legal services (free or
low cost consultation) for our participants’ needs affecting their mental health and recovery needs.
5) Jewish Family Services – East Bay with naturalization and immigration services.
VALUES:
At the end of the 12-month period, we reflect on our work and partner linkages. Our evaluation is that our program
values reflect MHSA values in these areas:
1. Our written program policies and agency commitment and practice of providing a safe, trusting, and
confidential setting at LFCD and elsewhere engenders feelings that there is no stigma. We patiently listen to
understand. Knowing that anything shared is safe and that no one other than who they authorized will know.
2. We have a zero-tolerance policy for discrimination or prejudice on the basis of race, place of origin, gender,
religion, disabilities, etc. and our practice gives participants confidence that they are not discriminated upon.
3. Our practice and demonstration of our commitment to timely access for our clients. This results in the high
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level of satisfaction feedback we get from our clients with service provided in terms of case management, peer
support, reduction of isolation, comfort in asking for helping and talking to others about mental health and
increased knowledge of services in the community. Our services are provided day time, night time, weekends, and
escorted assistance.
4. Our strategy to establish trust first through case management-leads to participants engaging at a higher
level and higher graduation from the program and accomplishment of their goals. Our Case Managers are well -
respected members of the communities that they serve which allows for an engaging relationship with participants.
5. Providing participants with timely access and warm handoffs to linkages (specific person with the linguistic
competency) to the mental health PEI services and providers helps participants to begin their recovery path sooner.
Our thematic peer group activities; individual connections to the counselors, linkag e providers, and each other;
cultural activities, food, music and indoor/outdoor physical activities selected based on participants’ wants and
needs engenders resiliency and wellness. They activities help participants build their resiliency and their recov ery
from crisis.
VALUABLE PERSPECTIVES:
During this time period, we have had several clients with mental health stress as a result of issues concerning
immigration, housing, finances and physical health. Here are a few stories:
During the program year, we had a client G. Pudasaini who was self-reporting that he was suffering from depression
prior to joining our HWB program. After one by one counseling, participation in SFP workshops, attending social
gathering and community events, he became more relaxed and mentally healthier. Case manager also helped him to
find a job at the transportation company in Rodeo California. He was also driving Uber and Lyft to earn more money in
preparation for his family immigrating to the US. Case manager also referred him to Kaiser Permanente Richmond for
the mental health counselling. In January 2022, his family members also joined him here in USA. He became so happy
after the reunion of his family. A month before the program graduation, he called us and let us know that he was able
to buy a liquor store in San Jose California. He now moved to San Jose with his family and taking care of his business. It
was a great achievement for him.
Additionally, we had a 75-year-old Filipino female client, N. Lacuesta who was on EDD benefits due losing her job from
COVID pandemic. She then exhausted her EDD benefit, the client was an elderly woman who couldn’t work anymore
both emotional and physically. Client doesn’t have any family member that lives here in California. The client w as not
eligible to receive retirement due to her work credit, however the client luckily happened to be a US citizen and that
made her eligible to apply for SSI. Case Manager assisted the client with calling and scheduling appointments for the
client to apply for her SSI benefit. It took the client a few months to finally get through the whole process and started
receiving her SSI monthly benefit. The client was really appreciative because she almost became homeless as well as
experiencing both mental and physical stress. Case Manage would contact her landlord and explain and reassure the
process of her benefit process and that client will pay as soon as her benefits are distributed out. In addition to helping
ease the financial stressors, our case managers high encouraged N. Lacuesta to join our peer support groups and social
gatherings to help strengthen her familiarity with this area of California.
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LIFELONG MEDICAL CARE - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
✓ Provide access and linkage to mental health care
✓ Improve timely access to mental health services for underserved populations
✓ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / PROGRAM SETTING:
LifeLong Medical Care’s SNAP program provides underserved seniors in West Contra Costa County with opportunities
for social engagement, creative expression, lifelong learning, and case management support. Program goals include
reducing isolation and promoting feelings of wellness and self-efficacy; increasing trust and openness to reveal
unmet needs and accept support services; improving quality of life by reducing loneliness and promoting friendships
and connections with others; and improving access to mental health and social services for underserved populations.
Service access is improved by accommodating the seniors’ individual physical, mental and financial limitations and
hinderances. By delivering service and support directly to the seniors, it eliminates the stress that accompanies the
inability to access services due to lack of finances, transportation or otherwise compromised health.
LifeLong Medical Care provided services on-site at three housing developments: Nevin Plaza, Friendship Manor, and
Harbour View Senior Apartments. During this reporting period, LifeLong conducted in person wellness checks and social
calls, hosted senior resource health fairs, provided individualized social service support, and conducted home visit
assessments. LifeLong also provided monthly community resource in-services, distributed meals and groceries monthly,
hosted community resource holiday celebrations and free flea markets. All services provided by LifeLong were in
observance of COVID-19 safety protocols and local mandates and ordinances.
This reporting period, LifeLong gradually restarted in-person social gatherings for the SNAP program with COVID-19
safety protocols. Examples of this include craft workshops, walking groups, ice cream socials, outside productions with
live entertainment, and doll shows where program participants can display dolls they crafted during craft workshops.
Participants demonstrated excitement for reintroducing in-person social events.
OUTCOMES AND PROGRAM EVALUATION:
LifeLong assesses mental health at the initial enrollment and during regular interactions with case management staff.
The SNAP enrollment form includes questions about mental health symptoms and whether participants would like
support to access services. The enrollment form also screens for depression using the PHQ-2 and PHQ-9 as appropriate.
If the participant is unable to complete a form, staff are trained to ask these questions verbally. In addition to this forma l
process, we also check in with participants throughout the year to identify emerging issues.
• List of indicators measured, including how often data was collected and analyzed, as well as how the
program evaluation reflects cultural competency and protects the integrity and confidentiality of the
individuals served.
In addition to the use of the PHQ-2, LifeLong measures mood, isolation, and program satisfaction through a confidential
annual survey developed with consumer input. LifeLong staff completed regular wellness checks and social calls to
participants throughout the year and administered the PHQ-2 assessment when appropriate. Data on all services
provided was collected and submitted through the SNAP program as part of our monthly reporting.
Feedback from participants was overall positive, with the vast majority reporting high levels of satisfaction and agreeing
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that SNAP helps people with their nutrition and grocery needs, feel less isolated, and improves morale. Results from 25
completed surveys show that 84% of participants agreed that participation in SNAP helped them feel less isolated, 96%
of participants expressed satisfaction with SNAP, and 72% of participants expressed SNAP helped improve their mood.
• Average length of time between report of symptom onset and entry into treatment and the methodology
used.
N/A. SNAP staff are not mental health clinicians and therefore do not conduct clinical histories/assessments or provide
therapy. This information is therefore not available to report. Referrals to mental health providers are provided as
follow up to a positive PHQ-2 screen or upon client request.
LINKAGE AND FOLLOW-UP:
This year, LifeLong was able to gradually return to in-person services following strict COVID-19 protocols. LifeLong
continually evaluates safety for the program participants, accesses risk to staff and participants, and adjusts COVID
protocols as needed.
Service linkages and referrals are conducted on a case-by-case basis via a behavioral/mental health assessment. Once a
resident not previously involved with SNAP, is willing, we ask them to fill out an enrollment form that includes questions
about mental health symptoms and whether they would like support to access services. The enrollment form also
screens for depression. If the participant is unable to complete a form, then staff asks these questions verbally. For
residents who are already involved with SNAP, staff regularly check in on their well-being and offer mental health
referrals as appropriate. Follow-ups occur via telephone or in person to determine the need for additional support.
For participants who are open to mental health or community support referrals, the SNAP case manager does regular
check-ins to determine if the referral was met. She also checks in with participants with established mental health
services, to offer support should barriers to access arise.
Treatment and the methodology used is determined by the treating agency. The SNAP program staff is not involved with
direct clinical treatment.
VALUES:
SNAP promotes MHSA values to the fullest, as described below:
1) Wellness, recovery, resilience: SNAP staff create inclusive, welcoming, and accepting environments where participants
support and encourage each other.
2) Access and linkage: SNAP offers highly accessible services in the buildings where our target population live, with
extensive telephone contact added during COVID-19. Staff get to know and develop the trust of each resident, so that
participants have a safe channel to disclose their needs. The SNAP case manager links participants to social services and
facilitates referrals to mental health resources as needed. If the participant already sees a mental health provider, staff
checks in regularly to encourage them to participate with external care providers.
3) Timely access for underserved populations: Services are provided directly in the building or local neighborhood (and
now over the phone) to promote accessibility for elderly residents; culturally sensitive services are provided for this low -
income and primarily African American population.
4) Non-stigmatizing, non-discriminatory: SNAP staff use a strengths-based approach in resident outreach, engagement
and services. When operating in-person, SNAP facilitators create group environments that support diverse social
thought processes, energy levels, and abilities, allowing each participant’s strengths to surface and shine. Participants
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can come and go from groups as they need, and it is each person’s choice to participate or not. Participants have
become comfortable and trusting enough in these groups to talk freely about their mental health issues, without fear of
being judged. We continue to support consumers in a manner that is non-stigmatizing and non-discriminatory (and
have normalized food distribution to reduce stigma around food insecurity). In addition, LifeLong staff are offered and
regularly participate in training to support non-stigmatizing, non-discriminatory approaches including trauma informed
care, motivational interviewing, and cultural humility.
VALUABLE PERSPECTIVES:
Ms. J is an elderly African American female residing in the Harbour View senior housing complex in Richmond, California.
Her preference has always been to limit interactions with her neighbors and SNAP staff, choosing not to participate in
the SNAP program on any level.
During the onset of the COVID-19 pandemic, SNAP established a hot meal and grocery distribution program to support
the Harbour View seniors with maintaining healthy nutrition. Over a period of time during SNAP’s social service welfare
checks, Ms. J began to open up and pleasantly discuss various topics. When informed of the two nutritional programs,
Ms. J repeatedly declined support. However, she welcomed the weekly welfare checks and conversation. After several
months of declining nutritional support, Ms. J accepted and offered to assist with an upcoming grocery distribution.
Ms. J’s volunteer support grew from assisting with one initial grocery distribution, to maintaining monthly grocery
distribution support and interactions with her Harbour View neighbors. She also volunteered and assisted at LifeLong’s
SNAP Harbour View Senior Resource Health Fair and will be manning a table at an upcoming SNAP Harbourview
Community Resource Free Flea Market. She stated that she “loves being out” and it “gives her something to do.” Ms. J
no longer self-secludes and is happy to interact with staff and others.
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NATIVE AMERICAN HEALTH CENTER -PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / STRATEGIES:
Types and settings of potential responders:
Despite the impact of COVID-19 shelter in place, the Native American Health Center continued to use the strategy of
outreach by providing prevention and early intervention services to increase the awareness of early signs of mental
illness, assist community members to access culturally appropriate mental health se rvices. We accomplished this
through virtual Native American cultural groups, community events, mental health and wellness workshops. These
services increase social connectedness, cultural connection, and general awareness of community and county resources
to improve member’s overall well-being while providing an opportunity for linkages to other required services.
Strategies to provide access and linkage to treatment:
From July 2021 to June 2022, Native American Health Center (NAHC) served the Contra Costa County Native community
as well as underserved and underrepresented populations. NAHC strongly believes that culture is prevention, and
integrates Native American cultural practices and traditions throughout our programming.
Throughout Contra Costa County, we provide advocacy for the needs of the community and build partnerships with local
organizations within our PEI network and throughout Contra Costa County. These partnerships have grown the network
of potential responders for our service population. We are able to increase access and linkages to treatment are unique
to each individual’s needs and medical preferences. For example, most of the time we are using the 211 phone number
to connect members to services. Typically, we call together with the member to ensure timely access to care.
Strategies to improve timely access to services for underserved populations:
We conduct an intake to enroll members into our prevention services. During intake interviews (either by phone or
virtually through RingCentral) staff assess members for potential resources or services. Referrals by appointment are
encouraged so that staff can dedicate a significant amount of time to ensure the needs of members are fulfilled. Staff
ensures that all referrals issued to members are followed up within a 48-hour window. Referrals are issued to both
continuing and new members for services that are offered inter-agency and externally. Inter-agency services include
Medical, Dental, youth or transitional- age youth, and behavioral health services. In instances where we cannot provide
the members with the resources they are looking for, our goal is to ensure their needs are met in other ways by
providing them with information about the services we do provide and connecting them with other local organizations
that may have the resources that they need.
During this reporting period we have pivoted our tracking on Smartsheets, a web-based project management program.
This fiscal year, we made 25 referrals to behavioral and related services, for 13 individuals through our early intervention
one-on-one services.
Methods to engage potential responders:
We engage potential responders through our cultural based services that include peer support, cultural groups and
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workshops, wellness checks, virtual community evets, and one on one resource support. We effectively use
collaboration with community partners to support and network while sharing vital resources with each other. This
reporting period we served 307 participants, 307 unduplicated through our group, peer support, cultural workshops,
wellness checks, virtual events and one on one resource support.
On-Going Prevention Groups
On-going prevention groups are a key component to reaching first responders. NAHC hosts weekly prevention groups to
serve the needs, empower, uplift, motivate, and connect with potential first responders. Groups are facilitated by
traditional consultants and trained NAHC staff members on site with a focus on traditional arts integrated with mental
health and wellness messaging. These groups at the Native Wellness Center are a great resource and foundation for the
services that take place here. They allow us to engage community members through culture and help translate mental
health concepts in an informal and safe space. These different ways include:
• Exposure to and in-depth practice of Native Culture and Tradition
• Participating in and learning ceremony and etiquette
• Learning skills and various techniques associated with Native American focused crafts
• Community building and social connectedness
• Promotion of health and wellness
• Awareness and destigmatizing of mental health and behavioral health services
It is important to distinguish between the different ways people engage in our groups; our community is vastly diverse in
cultural practice. This is why providing services based on the Holistic System of Care for U rban Natives is so important
and useful. Being in the Bay Area, most of our clients are a long way from their homelands. Participation here in an
urban setting means that ceremonies and traditions are upheld despite our small numbers, and that makes the
resiliency factor that much more important to positive mental health outcomes. Our groups are offered to all and serve
a diverse group of individuals. This plays an important role in bridging the gap between people of different cultures and
experiences. It allows for the opportunity for non-Natives to learn about the Native community first-hand, reduces
misconceptions, corrects misrepresentations, and increases cultural humility. Our ongoing groups are Wisdom Holder’s,
Traditional Drum Circle and Pow Dance Practice, Urban Rez Book Club and Story Time, Beading Circle, Art for Therapy,
Quarterly Basket Weaving, Quarterly Quilting, and Health and Fitness Workshop. All these groups share a common goal;
to foster learning, connect members to cultural practices, provide a safe space, empower members, all while promoting
healthy lifestyles, and both health and wellness education.
Wisdom Holder’s Elder Support Group:
This group meets virtually and over the phone on a weekly basis to provide our elders a positive outlet to communicate
any issues or concerns that they may be struggling with. There are also opportunities for them to gain knowledge on
issues surrounding health and nutrition, Native culture, family support and prevention in regards to depression and
isolation. Monthly events are planned by the group to do outreach and interaction within the Native community. We
have recently implemented a formal curriculum of goals we hope to accomplish with the elders. The curriculum includes
three important components: Formal health and Wellness education- which includes workshops ranging from healthy
food demonstration to information on “how to fall” for example. The second component is cultural education- this in
particular focuses on teaching Native history, bringing awareness to issues surrounding the Native community, and
providing positive entertainment that sparks awareness and constructive conversation within the group. The third
component and most recent is the implementation of scheduled activities that focus on exercising the mind.
Understanding that elders are commonly diagnosed with Alzheimer’s and Dementia, we are more frequently scheduling
activities that will help with combatting the diseases. For example, facilitating days dedicated to playing games th at are
proven to support brain function. In collaboration with Lifelong Medical, we partner once a month to provide our Elder’s
with additional support and activities they may need or want to have. Our groups combine in an effort for both
programs to expand membership and build healthy relationships within the elder community. There is also a social
worker with Lifelong who regular attends our elders group to provide additional support and access for wellness outside
of our abilities. Throughout programming staff continually assesses attendees for way in which we may provide support
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or resources and the goal is to support the members to achieve independence and empower them to take control of
their own well-being.
Our elders continue to express their gratitude and appreciation for this group specifically. Many of the group members
have expressed their dependence on these meetings for support because they either live alone or are facing challenges.
They have expressed their need for social connection as a way to combat depression and isolation. The group facilitator
also ensures that their needs outside the group are addressed as well as doing regular wellness check-ups when
members are not in attendance.
Elder’s Fruit Day at NAHC Oakland: Combination of Elder’s Support groups from Richmond and Oakland where they
gather every second Wednesday of the month. This group uses a similar strategy as the Wisdom Holder’s group on a
larger scale, while also providing each participant with package of fresh fruit, vegetables, and other nutritious foods.
Traditional Arts Circle:
This group has become well established in our Center and in the community, and has transformed from in person to
virtually. As the group gathers more, the beading skills improve and they are getting to do more advanced projects. It's
been amazing to see members begin the group with no skills at all, and now they are making beautiful jewelry, medicine
bags, and accessories with intricate designs that incorporate many traditional techniques. Also, to see people that
started with no patience and get frustrated easily, be able to sit for 2 hours in a very calm environment and focus on
their beading techniques. While in transition of instructors, this group had remained a drop-in group where members
are able to work individually on their own projects in a safe and welcoming space until the new instructor had begun
facilitation in February of 2018. Since then she has established a specific curriculum focus on developing the
coordination of members necessary to complete beadwork. She also focuses on the therapeutic aspects that beading
provides to members and impact that on mental health this class promotes by providing a way in which the Native
community can connect to cultural practices they’re unable to learn at home. Beadwork is a common practice in the
American Indian/Alaskan Native community and the skill is typically passed down through familial interaction. For many
urban Natives this tradition is not as common and by providing this class we have the opportunity to allow members to
relearn lost traditions and promote cultural connectedness.
Traditional Drum Circle and Pow Wow Dance Practice:
This group is offered virtually for Men of all ages, and often combines youth, adults, and their families. The facilitator
teaches various types of Pow Wow songs like Honor Songs, Northern and Southern Drum styles with a focus on learning
the words to the songs which are majority in the Sioux language. Each song is broken down into the English phonetics
spelling of the words for members to learn in a visual and auditory way. This group is important because it exposes
members to cultural tradition and practices, promotes healing through traditions and spirituality, and provides a sense
of identity and cultural connection to our Urban Native community. The facilitator has been successful in ensuring that
the members not only learn songs and drum techniques, but rather they understand the stories and reasons behind
specific traditional practices. This speaks to the high importance of the Oral tradition within the Native community.
Recently, we have added the Pow Wow dance practice aspect to the group in an effort to attract more women and
families to the center because traditionally drumming is a men’s practice and the center does not want to encourage
disconnection and separation. Through doing this both genders are able to learn about the culture and the reason why
certain practices are gender exclusive. This is part of the cultural education component of our work.
In response to the pandemic, NAHC has moved our groups to a virtual platform. We now offer weekly classes and
workshop through the RingCentral platform. New members are required to pre-register and adhere to our virtual group
guidelines. Our data has shown this transition has had both negative and positive impacts on our program. In terms of
deliverables, the program has seen a significant decrease in numbers because we are unable to open our doors and
provide our normal services. Many of our members lack access to electronic devices, cell phones, and even adequate
housing. This has created a communication barrier and a huge challenge for the staff to address their needs and provide
crucial services. We also serve a large elder population in Richmond and many of our members have since declined
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services until they are able to return in person. Some positives outcomes since the transition include; reaching a larger
target population, members who experience transportation barriers and/or have mobility issues not find our program to
be more accessible, and we are not able to record lessons and workshops to send out to those who have missed a class
or are unable to attend due to scheduling conflicts.
Urban Rez Book Club and Story Time:
This group has just emerged during the COIVD-19 Shelter in Place. During the Drum Group, there had been many
questions and stories shared to further enhance the learning of the songs and understanding of the history and
traditions of our Native people. We quickly realized there were so many stories to be told there was not enough time
and space to tell and share stories. This group is important because it give Native Americans the opportunity to tell our
own stories of our people, from our people instead of the misunderstandings and misrepresentations many of us
experience in public schools and in the media at large. This group also allow us to teach members about cultural
traditions and practices, promotes healing through traditions and spirituality, and provides a sense of identity and
cultural connection to our Urban Native community.
Virtual Events
Community events are a fundamental approach to reaching first responders. Traditionally, we host many in person
events, such as: Traditional Medicine Workshop, Dream Catcher Making Workshop, Health and Wellness Fair in
collaboration with Lifelong Medical SNAP Program, as well as many others. Community events allow us the opportunity
to outreach to potential responders and link critical resources to prevent a mental health crisis. The pandemic negatively
impacted our ability to host in person events, however also provided an opportunity for virtual collaboration with other
programs, expanding our reach and capacity to serve new individuals.
This fiscal year, we were able to hold six virtual community events and four in-person socially distanced events.
Virtual Gathering of Native Americans
Prevention staff attended (2) family virtual GONAs, and facilitated mindfulness activi ties. During this event, members are
put into groups to discuss the importance of the medicine wheel. This traditional teaching is important for our
community to learn the importance of wellness as a whole, not just diet and exercise. The medicine wheel is divided into
4 categories, (mental, spiritual, emotional and physical) each section describing how we can have wellness in our lives
pertaining to that section. This collaboration was an opportunity to outreach and recruit individuals into early
intervention services. This event reached an estimated 60 people.
Virtual Teachings of the Water
In partnership with San Francisco-based Prevention programming, the Teachings of the Water allows community to
learn about the traditional and spiritual connectedness water gives to the people. The outcomes of Dr. Masaru Emoto’s
water experiment was taught to the group, which concludes that the energy you put into water reflects the shape and
energy the water holds. We used this fact to encourage participants to give that same logic to how they treat
themselves and foster positive thinking and positive self-talk as a way to prevent a mental health crisis. During this
event, we had the opportunity to link members to one another during a time of isolation to foster social wellbeing
during a vulnerable time. Participants reported back that they felt more connected to community, and that it is
important to share the knowledge of water with generations to come.
39 people attended this virtual event.
Virtual Tobacco is Sacred Event
This virtual event was way to educate our community on the importance of sacred tobacco. The tobacco plant is a
sacred gift to Native Americans. Our indigenous community uses traditional tobacco for spiritual and medicinal purposes
for generations; it is central to culture, spirituality and healing. That is why it is important to educate our community and
to unlearn all of the misuse of our sacred plant. Our department teamed up with the medical department to teach on
the dangers of commercial tobacco use and the importance to promote healing within our communities. This event
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reached 30 community members.
Virtual Mindful Harvest Event
In place of our in person annual harvest dinner, we decided to shift to a virtual platform to engage our com munity
during this important time of year for our Indigenous community. Traditionally, this is the time of year when the crops
are ready to harvest, and we teach the importance of the relationship we have with the land and the food we eat. To
demonstrate this importance we lead an activity called, Mindful Eating. This exercise teaches you how to observe your
food, your body, and your body’s reaction to eating. Each bite and chew was taught to observe with all of your senses.
This slowed down form of eating is a great way to engage in your body’s satiety glands and learn when you are really full
to prevent over eating. This is also a traditional lesson of only taking what you need from the earth and nothing more.
All community members left with a grocery gift card and made the commitment to teach the mindful exercise to at least
one family member. In total, we had 13 participants.
Virtual Halloween Event
This event was in partnership with our Youth Department. Our members from Richmond loved to see the children dress
up in their Halloween outfits, some reported it made their day and remembered to be happy and smile. During this
event, I lead a movement activity that involved a lot of stretching while incorporating story time. This fun –filled event
was a great way to get our community together for some lighthearted fun and games with prizes. We promote
alternatives to candy during this time of year. This event there was a total of 11 participants and their families.
Virtual Hope for Life Movement Event
During the month of September, which is National Suicide Prevention Awareness month, we facilitated weekly Mindful
Movement series, entitled, Hope for Life Mindful Movement. Each week members would join virtually to bring
awareness to their minds and bodies in a gentle way. I gave education on the rising numbers around suicide amongst
Native Americans and especially during the pandemic those rates have risen, not just for Native Americans, but also for
all races. During the class, participants learned how to mindfully engage their movements connected with their breath.
This method of breathing can lower your blood pressure and ease your mind of anxieties. There were 11 total
participants during this event. Overall a great turn out and those who attended reported they felt more calm and at ease
after the class.
In-Person Events
This fiscal year we were unable to host our normal events such as Traditional Medicine workshop, Dream Catcher
Making Workshop, and Health and Wellness Fair with Lifelong Medical SNAP Program. However, we were able to host
in-person Indigenous Family Wellness Day since shelter-in-place, Mental Health Awareness Month at the Indigenous Red
Market with Socially Distanced Beading Circle, and Stick Ball Game Day with TANF.
Indigenous Family Wellness Day
This event was in collaboration with Contra Costa Public Health Department and the mobile COVID-19 testing and
vaccine team. We wanted to come together to find ways of combining traditional Native American culture and wellness.
We brought the community out to play a fun game of traditional Stick Ball, (where lacrosse comes from). This energetic
sports game is a great way to move your body while having fun doing it. Along with Stick Ball, we provided basket
weaving demonstration and finger weaving activity for participants to learn and leave with a finished project. Finger and
basket weaving is especially important to integrate into our programming because this provides a traditional way to
focus your mind on a single task while in a calm environment, similar to meditation, which is known to help with mental
health and wellness. This event was a huge success as we are able to connect community to valuable resources and
connect with our members who are not able to join in our virtual services. During this event, we had a total of 13
vaccinations and 32 community members in attendance.
Mental Health Awareness Month at the Indigenous Red Market with Socially Distanced Beading Circle
This event is a staple in the Native American community at large across all bay area counties. We gather to sing, dance,
socialize and practice our culture. Indigenous Artists come to sell and promote their artwork. This is a socially healing
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event as a way to connect and nourish our social wellbeing and connectedness. The Richmond site of Native American
Health Center held a socially distanced beading circle during this event. We gave out beading kits and promoted our
weekly virtual group. During this event, we were able to connect our community to our services in Richmon d. We
reached 61 individuals.
Traditional Stick Ball Event with TANF
In collaboration with TANF (Temporary Assistance for Needy Families) in Concord, we held a similar event to the
Indigenous Family Wellness Day with the Indigenous youth and families in Concord. The participants learned about the
importance of wellness in Native Culture with the four elements of the medicine wheel, (mental, emotional, spiritual,
and physical). Along with education, community members also played a fun game of stickball. In total, there were six
youth participants and their families. This was a great opportunity to collaborate with another Native organization and
promote our ongoing groups and services.
OUTCOMES AND PROGRAM EVALUATION:
The Center’s program evaluation uses an electronic health record system and a web-based project management system
to manage and track data such as member demographics, participation and satisfaction surveys. We discuss the data
along with regular debriefs on services at the weekly program status meeting. Additionally, we use a Plan, Do Study, Act
approach to improve programming informed by qualitative and quantitative data.
A key piece of community feedback is collected through our annual satisfaction survey normally administered twice a
fiscal year. This reporting period, due to COVID-19, we used a web-based platform and distributed the survey in June
2022. We received 6 responses from members engaged in the Center services. Given this was our first year of on-line
surveys, we will work to increase the number of surveys and improve survey recruitment.
Outcome 1: Engage 150 community members through prevention service programming.
Result: This fiscal year we engaged 307 community members through prevention programming.
Outcome 2: 65% of our members utilizing referral services will be successful in accessing (connecting with) services over
a 12 month period.
Result: 100% of the 13 members who accessed individual referrals services were successfully linked to the requested
aid, such as food, behavioral health.
Outcome 3: Program staff will participate in 20 outreach events or activities throughout the course of the year.
Result: Program staff participated in 10 events or activities throughout the course of the year.
Outcome 4: 10 participants, including NAHC staff, community members, volunteers and interns, and partner agencies
will be trained in Mental Health First Aid.
Result: This fiscal year, we NAHC trained 1 intern and 1 staff in prevention and intervention modalities. This staff
participated in Question Persuade and Refer, an emergency response training to self-harm and suicide. She participated
in a virtual 8-week San Francisco MHSA certification training that focused on behavioral modalities such as Wellness
Recovering Action Plan, Motivational Interviewing, Mental Health First Aid, and Safety Planning.
Outcomes, FY 20-21
Members will have increased access to prevention activities and mental health support.
During this reporting period, 6 of 6 members report they are having an increased ability in accessing resources.
Members will increase their engagement in NAHC mental health prevention and treatment services.
When asked what areas improved due to NAHC prevention services, the 6 participants, reported mental health,
emotional stress, substance abuse prevention. In examining the annual data comparing FY 19-20 and FY 20-21,
attendance has doubled. In FY 19-20 we offered 506 points of contact in prevention services. In FY 20-21, we offered
1004. This data tells us that members has been an increased engagement in NAHC mental health prevention services
since the onset of the pandemic.
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NAHC will engage a diverse population of first responders throughout Contra Costa County.
Members, Peers, and Staff will be trained in behavioral health related topics including but not limited to Mental Health
First Aid.
During this last year, our center staff trained 1 intern in partnership with the SPIRIT (Service Provider Individualized
Recovery Intensive Training) Program of Contra County Behavioral Health, Office of Consumer Empowerment and
Contra Costa College. This 8-week intensive program trained peer interns the valuable tools necessary to become a Peer
Support Specialist. Throughout the program participants were educated on how to use and apply 211 resources to
community members, QPR (Question, Persuade, Refer) Suicide training, data entry, Microsoft Office skills, and effective
goal coaching techniques.
One Center staff also received training on Question, Persuade, Refer, and participated in an 8-week virtual training that
focused on behavioral modalities such as Wellness Recovering Action Plan, Motivational Interviewing, Mental Health
First Aid, and Safety Planning.
VALUES:
Historical traumas and mistreatment have resulted in the Native community disproportionately experiencing
generational poverty, substance abuse, and mental illness. NAHC aims to address these social determinants of health
using a cultural framework. We focus on overall wellness, recovery, and resilience. These principles are embedded in
traditions and culture, and are aligned with MHSA values.
Our philosophy, culture is prevention, is the driving force behind our service strategies and goals. Traditions and culture
are embedded in all our programming. Exposing members to traditional practices has been proven to reduce stress by
providing an outlet as well as played a key role in promoting healing from historical trauma (which we as a community
understand causes those to suffer from mental illnesses). Participants report feeling a sense of belonging to community
through our groups and events. The social connectedness and pride developed here directly supports wellness and
recovery. It allows individual members to build relationships and prevent isolation. Our program builds upon the
resiliency of our members to empower them toward the goal of self-sufficiency and self-efficacy.
NAHC also takes an intentional approach to bridging both western and traditional modalities. We integrate health
related topics such as nutrition, diabetes prevention and management, self-care strategies, and insurance eligibility are
all discussed in a group or event setting. Topics are covered sensitively and are mindful of language and pre sentation
style. The values of NAHC strongly enforce a drug and alcohol-free policy while also encouraging healthy lifestyle choices
outside the center. We offer events focused celebrating sobriety and recovery as well as referrals to drug and alcohol
counselors.
Native Wellness Center staff are specifically trained in Mental Health first aid, trauma -informed care, suicide prevention
and intervention, and are well versed in identifying outside resources useful to members. Our Community Health
Workers, serve as system navigators bridging relationships with local agencies, and ensuring members are linked with
reliable providers internally and externally.
Lastly, external outreach efforts are targeted toward visibility of our program and advocacy for the community. NAHC
ensure our presence on various committees as well as our involvement in a number of city, county, and overall
healthcare events, meetings, and groups. By doing this we provide an outlet for our staff to advocate and provide a
voice for our member population. The Native community has a history of misrepresentation and under-representation.
This community has its own unique identity and rich history to be proud of and it is our intention to represent so
accurately and effectively.
VALUABLE PERSPECTIVES:
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Our program participants are the heart and soul of our community at the Native American Health Center. Before the
pandemic, the Native American Health Center played a vital role in the community for support and a safe space from the
busy city life. We created a drop-in space where members can come in and have a safe space to relax and remove
themselves from environments that may cause stress or be triggering to bad habits. Throughout this difficult year of
shelter-in-place, many of our members expressed their gratitude for the program and staff despite not being able to
meet in person.
For example, one member told us that our virtual groups were the only form of human connection they had while
isolating at home. This person knew how important it was to stay in tune with their community who grew into family, as
we all shared time and space with each other every day through a tiny screen.
Another program participant was able to remain sober through our cultural groups and workshops. This person was
taught the value of cultural traditions and practiced spirituality through our Traditional Arts Circle. In order to make art
and sit in the circle, they were required to remain true in their sobriety. They stated to myself and the group as a whole,
“beading saved my life.” Never in a million years would I have thought that a Native American elder would be willing to
teach through a virtual platform because of historical traditions and values always had been in person with hands on
teaching. There were many ups and downs with learning new technology, but when this member told us how the
Traditional Arts Circle transformed their life, they were even more committed to keep teaching. This sacred Traditional
Arts Circle is more than putting beads on a string, it brings in a sense of focus and perseverance to be one’s higher self.
Multiple members conveyed their dire need for crucial resources, such as weekly COVID-19 testing and linkage to the
COVID-19 vaccine. Serving a community of some of the most vulnerable population in the Bay Area, this connection to
resources is our pledge to ensure a healthy community. One of the members who received these resources told us that
we saved their life and potentially the lives of those around her. The Native American Health center is committed to
linking services as prevention and early interventions of a mental health crisis, a public health crisis and beyond.
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THE CONTRA COSTA CLUBHOUSES, INC./DBA PUTNAM CLUBHOUSE - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
Provide access and linkage to mental health care
Improve timely access to mental health services for underserved populations
Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
For Project A, during the contract year of this report (2021/2022), 326 unduplicated members (target: 300) spent
39,637 hours engaged in Clubhouse programming activities (target: 40,000 hours). 40 newly enrolled Clubhouse
members (target: 70) participated in at least one Clubhouse activity; 10 of these new members were young adults aged
18 to 25 years (target: 12 young adults). In addition, at least 49 activities (target: 40) were held specifically for the young
adult age group.
For yet another year, Clubhouse exceeded the target goal of number of unduplicated members its served (326, 109% of
goal). However, this is the second year of having virtual programming due to Covid restrictions and members are not so
excited about participating in activities that are presented virtually. In addition, dues to COVID spikes, there were times
when Clubhouse had to put their membership enrollment on hold. As such, the number of new members participating in
at least one Clubhouse activity was slightly lower this year than in previous years.
Table 1: Clubhouse Membership Activity
Target Goal Actual % of Target
Number of unduplicated members
served 300 326 109%
Number of Hours spent in Clubhouse
programming 40,000 39,637 99%
Number of new members participating
in at least one Clubhouse activity 70 40 57%
Number of young adults (age 18-25
yrs.) participating in at least one
Clubhouse Activity
12 10 83%
Number of activities specifically for
young adults (age 18-25 yrs.) 40 49 123%
Other services:
Members helped prepare and eat 9,681 meals at the Clubhouse (target: 9,000). Although a target had not been set for
rides, 432 rides were provided to members to and from Clubhouse activities, job interviews, medical appointments, and
more. During the contract year 427 in-home outreach visits (no target set) were provided. Again, as it was for last year's
programming, the significant increase is directly attributable to shifts made in response to COVID-19 which resulted in
more outreach visits, walks, mobile wellness calls, and visits to members receiving food delivery.
Additionally, under Project B, 127 postings (target 124) were made on the Career Corner Blog and 17 career workshops
were held (target 4), over 4 times the number that was targeted. The topics of the workshops included: Interagency
Meet and Greet; How to Disclose when looking for employment; Boundaries and wellness-how to care for yourself when
you are working; Is School for you? Managing your mental wellness; and Effective Resume building 101 & 102.
Table 2: Other services provided to Clubhouse Members
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Target Goal Actual % Target
Number of Meals prepared and eaten
at Clubhouse 9,000 9,681 108%
Number of Rides to and from
Clubhouse Activities No target set 432 N/A
In-home outreach visits No target set 427 N/A
Number of Blog Postings 124 127 102%
Number of Career Workshops 4 17 425%
Gratefully, the SPIRIT graduation was held in person on July 27, 2022 with 287 in attendance and 58 virtual attendees.
The community partners holiday party was on December 16th. We had 305 people in attendance. The attendees were
happy to have our community events in person again. The annual Community Picnic will be held on August 11, 2022.
Everyone is very excited about it. We have not held a community partners picnic in person since 2019. Multiple agencies
will participate, and we will have lot of games, crafts, music, and a BBQ.
OUTCOMES AND MEASURES OF SUCCESS:
Project A data is collected upon initial membership in the Clubhouse and then daily through a combination of self -
completed forms, surveys, sign-on logs, and phone calls. None of the program-level outcome data is confidential and it is
recorded in the program database. Any confidential information provided on individual intake forms is securely kept in
the locked office of the Director of Putnam Clubhouse. Data from annual self-reported surveys is collected on Survey
Monkey, an online survey site, and analyzed by Hatchuel Tabernik and Associates, an external evaluation firm.
In June 2022, members and their family members (called caregivers in this report) were encouraged to complete the
annual Clubhouse survey via Survey Monkey. The number of members and caregivers completing the survey was 122
(the target was 120), of whom 20 were caregivers and 102 members. Among members who completed the survey, 1%
were aged 18-21, 1% were 22-25, 17.6% were 26-35, 21.6% were 36-45, 27.5% were 46-59, and 31.4% were 60 years or
older. The age distribution is representative of the age range of Clubhouse members overall.
Because not all respondents answered each item, all survey data reported below reflects the responses of those
completing each individual survey item. The survey percentages referenced in this report consist of those who ‘Agree’ or
‘Strongly Agree’ with the given statement. Those who responded ‘Don’t know’ or ‘No opinion’ were not included in the
analysis.
Caregiver Respite
The data in this report represents only those caregivers completing the survey who reside in Contra Costa County
(N=20). Of the 20 Contra Costa County caregivers who responded to the survey, 65% were parents or guardians of a
Clubhouse member, 5% were the child of the Clubhouse member, 20% were siblings, 5% were a husband/wife and 5%
were friends.
Caregivers who participated in this year’s survey reported the highest level of satisfaction with 100% of respondents
Agreeing/Strongly Agreeing that they were satisfied with the Clubhouse activities and programs that their family
member attended and 100% reporting satisfaction with the Clubhouse activities/programs that they themselves
participated. This is the same high level of satisfaction as reported last year and in both areas the target of 75% was
exceeded.
All of the caregivers (100%) also reported that Clubhouse activities and programs provided them with respite care. Such
respite is intended to reduce their stress and also lead to more independence for the Clubhouse members. Eighty six
percent (86%) of the members agreed or strongly agreed that in the last year, their independence had increased and
89% of caregivers who responded also perceived that their family member had become more independent in the last
year. Both these measures finding far exceed the goals of 75% and indicate how important C ontra Costa Clubhouse is to
both members and caregivers at all times, but especially during these trying times of Covid.
Table 3a: Caregiver Respite
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GOAL ACTUAL
Measures of Success: N % %
% caregivers reporting Clubhouse activities provided them with respite
care 15 75 100
% caregivers reporting high level of satisfaction with Clubhouse
activities and programs in which their family member participated 18 75 100
% caregivers reporting high level of satisfaction with Clubhouse
activities and programs in which they participated 17 75 100
% caregivers reporting an increase in member’s independence 18 75 89
% members reporting an increase in independence 92 75 86
Below are some responses from the caregiver and member survey about the Clubhouse:
"It's accepting and understanding how to help adult mentally ill members socialize, participate, be responsible,
& feel needed & capable." (caregiver)
"It's a place where I can go and be myself where I don't have to worry about what others think of me. It's fun
and educational." (member)
"That everyone is very encouraging, you don't feel as alone in your illness. I have isolated during this Global
Pandemic and I am coming back in now that Putnam Clubhouse has re-opened." (member)
"It changed my son's life." (caregiver)
Although no goals were set for these measures, members were also asked about their independence in terms of
advocating for themselves, understanding about health and wellness and ability to access healthcare services and
resources. Eighty four percent (84%) of members reported an increase in their knowledge about health and wellness and
73% reported that Clubhouse supported them in areas such as advocating for themselves and communicating with
healthcare providers. While not substantially high, well over half of the members (69%) reported an increase in access to
healthcare and/or resources. It is possible that the support Clubhouse gave the member in terms of healthcare
knowledge and advocacy and increasing their independence may have contributed to an increase in access to health
services.
Table 3b: Member Independence and Autonomy
GOAL ACTUAL
Measures of Success: N % %
% members reporting Clubhouse supporting them in areas such as
advocating for themselves and communicating with healthcare
providers.
93 N/A 73
% members reporting Clubhouse contributing to an increase in
knowledge about health and wellness. 93 N/A 84
% member reporting an increase in access to healthcare resources
and/or services 93 N/A 69
Member and Caregiver Well-Being
Several survey items addressed improvements to the well-being of the caregivers and the members in terms of
emotional, physical, and mental health. When averaging responses to self-perceived improvement of their own mental,
physical and emotional well-being, 100% of caregivers agreed or strongly agreed their health (emotional, physical,
mental well-being) had improved. When asked the same questions about the well-being of their family member, 94.3%
also agreed or strongly agreed that their family members overall health had improved.
The member ratings for their own improvements in these categories averaged 91%, far greater than the goal of 75%.
The combined family members rated improvement and the member's self-ratings for improvement in these areas in
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these areas averaged 95.5%. Additionally, 92.5% of the members reported that they had more interactions with peers
during the year (75% target).
Table 4: Member and Caregiver Well-Being
GOAL ACTUAL
Measures of Success: N % %
% caregivers reporting increase in their own health (mental,
physical, emotional well-being) 17 75 100
% members reporting increase in their own health (mental, physical,
emotional well-being) 94 75 91
% members & caregivers combined reporting increase in their
health (mental, physical, emotional well-being) 111 75 96
% members reporting an increase in peer interactions 93 75 93
"[What I like best is that] it doesn't center around mental illness and focusing on our wellbeing." (member)
"It is the reason I am not mentally ill. I have a great fondness for clubhouse, they have done a lot for me."
(member)
"I like the interactions I have with people. I know that they went through a similar thing. We have shared
experiences." (member)
"The continuous support and a place that my son has attended for over 14 years that has helped him regain his
confidence and social activities." (caregiver)
Further questions were added to the survey this year to dig deeper into the well -being of members and caregivers in
terms of connectiveness and belonging, areas that Clubhouse strive to nurture.
A high proportion of the Clubhouse members felt that they belonged to a community (94%) where they were happy with
their friendships (90%) and had people to do fun things with (87%). In addition, the majority of Caregivers (94%) felt that
Clubhouse provided them with the opportunities to meet and connect with other caregivers/family members of people
recovering from serious mental illness.
Table 5: Member Connectiveness and Belonging
GOAL ACTUAL
Measures of Success: N % %
% members feel that they belong in their community 100 N/A 94
% members reporting that they have people with whom to do
enjoyable things 100 N/A 87
% member happy with the friendships they have 100 N/A 90
% caregiver provided with opportunities through Clubhouse to
meet/interact with other caregivers/family members of people
recovering from serious mental illness.
16 N/A 94
Other comments made on the surveys by members and caregivers include the following:
"My family member has grown in independence, ability to socialize, intellect, planning and maturity." (caregiver)
"It is a wonderful place, where my son feels accepted and part of a community." (caregiver)
"My son has made very good friendships at the Clubhouse. He had been isolated, now he has a place to go and
enjoys going and seeing his friends." (caregiver)
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"The continuous support and a place that my son has attended for over 14 years that has helped him regain his
confidence and social activities." (caregiver)
"…that everyone is very encouraging, you don't feel as alone in your illness. I have isolated during this Global
Pandemic and I am coming back in now that Putnam Clubhouse has re-opened." (member)
"That I have to chance to meet people and I feel I belong." (member)
"Making new friends with the people I am surrounded with, i.e. meeting new people." (member)
"I like the interactions I have with people. I know that they went through a similar thing. We have shared
experiences." (member)
"Being part of a Community." (member)
"The Clubhouse is R's family. He would not be doing as well as he is if it weren't for the support of members and
the kind staff." (caregiver)
Hospitalizations
The decision was made to not collect Self-report Hospitalization data for the report this year as such self-report data is
not always accurately reported. However, in this year's survey, members were asked if they had been hospitalized in the
past year. Ten members had been hospitalized in the past year, seven (70%) for more than one hospitalization and the
majority for less than 7 days in total (80%). These ten members when asked whether, when compared to last year, they
had spent more, less or the same amount of time in hospital, 60% said less time, 10% the same and 30% more time.
However when asked if they felt their participation in Putnam Clubhouse programming helped prevent them from being
hospitalized for their mental health, 9 of the ten members (90%) who had been hospitalized responded "yes".
Career Development Unit
During the 2021-22 contract year the Clubhouse made career support services available to all members including the
219 members working in paid employment and the 107 members who attended school during this period. The
Clubhouse provided support to all members who worked and attended school during the contract year including the 23
who began jobs during the year and the 10 who returned to school. Of the members completing the member survey
who used career services (n=64) 96% said they were satisfied or very satisfied with the services related to employment
or education (target 75%).
During the contract year Clubhouse members completed personal career plans (32 had employment goals and 14 had
education goals). 100% of members who indicated employment as a goal in their career plan successfully completed
their goal and were referred to employers, applied for jobs, and/or had a job interview within three months of indicating
the goal (target 80%). In addition,100% of the members who indicated education in their career plan as a goal (i.e.,
return to school/finish degree/enroll in a certificate program) successfully completed their goal and were referred to
appropriate education resources within 14 days (target 80%).
Table 6: Career/ Educational Development of Clubhouse Members
GOAL ACTUAL
Measures of Success: N % %
% members satisfied/very satisfied with services related to
employment/education (of those using Career Unit services) 46 75 96
% members referred to appropriate education resources within
14 days (of those indicating education as goal) 14 80 100
% members referred to appropriate employment resources,
applied for a job, or had a job interview within three months (of
those indicating employment as goal)
32 80 100
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Some of the comments made on the surveys about employment and education include the following:
"getting a chance to learn and grow and feeling a sense of purpose. Also having support with school." (member)
"I like the Putnam clubhouse because it helped me to get back on my feet and helped me through school and to
get thru everyday challenges." (member)
"I have a job thanks to the help I received from Putnam." (member)
"The fact that it is a place for patients with mental health disabilities to grow and participate and not be
discriminated against because of a disability. I like the comradery. I don't feel like I have to hide, I can be myself.
Everyone accepts you for the way you are. It gives good training for jobs." (member)
Importance of Clubhouse programs to Members and Caregivers
Clubhouse Members and Caregivers were asked to indicate how satisfied they were with the different programs and
activities provided by Clubhouse during the 2021-22 contract year.
Table 7 shows the percentage of members and caregivers were satisfied or very satisfied with the program. Those who
did not participate in the program or whose family member did not participate did not respond to the survey item. As
can be seen from the responses in Table 7, members and caregivers alike were satisfied or highly satisfied with
Clubhouse programs, with a satisfaction rate of over 90% for most programs and activities, except Rides (members 83%
& Caregiver 75%) and Virtual Shelter in Place (Members 88%) . Members were most satisfied with the Healthy Living
Program and Young Adult Activities (100%) and least satisfied with the Rides program (83%) Caregivers were 100%
satisfied with almost all the programs offered except the Rides Program (83%) and the Career Development Unit (90%).
Table 7: Member and Caregiver Satisfaction with Program Activities that Member or Caregiver's Member Participated
in (% Satisfied/ Very Satisfied)
% Very/Somewhat Satisfied (N)
Clubhouse Programs/Activities Member Caregiver
Healthy Living Program 100% (47) 100% (11)
Young Adult Activities 100% (26) 100% (5)
Holiday programs 99% (69) 100% (14)
Weekend Activities 98% (64) 100% (14)
Work-Ordered Day (Monday – Friday daytime
activities 97% (74) 100% (16)
Meals 96% (79) 100% (17)
Evening Programming (e. Putnam Gamers, Music
Appreciation, Time to Unwind, Writing/Reflecting) 96% (56) 100% (14)
Career Development Unit (assistance with education
and/or employment) 96% (46) 90% (10)
Virtual Shelter in Place Programming 88% (60) 100% (11)
Rides Program (transportation to/from Clubhouse) 83% (41) 75% (8)
Finally, both members and caregivers were separately asked to rank 10 Clubhouse programs/activities in order of
importance to them. Programs/activities were ranked from 1-5 in terms of importance. Using a point system where #1
Rank carried 5 points and #5 Rank carried 1, point, rankings were averaged for each activity and the highest mean
indicated the most important activity. For the members the top three ranked programs/activities were the Holidays
Program, Healthy Living, and Rides. For caregivers, the top ranked activity/program was also Healthy Living, followed by
Holiday Program, and Young Adult Activities.
Table 8: Ranking of Program Activities in terms of Importance by Caregiver and Member
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Mean (N)
Clubhouse Programs/Activities Member Caregiver
Holiday programs 3.31 (51) 4.14 (14)
Healthy Living Program 3.27 (30) 4.20 (5)
Rides Program (transportation to/from Clubhouse) 3.19 (21) 2.60 (5)
Virtual Shelter in Place Programming 3.06 (32) 3.80 (5)
Weekend Activities and Outings 3.00 (51) 3.18 (11)
Career Development Unit (assistance with education and/or employment) 3.00 (30) 2.67 (3)
Evening Programming 2.61 (33) 3.09 (11)
Work-Ordered Day (Monday – Friday daytime activities 2.55 (62) 1.79 (14)
Meals 2.46 (67) 2.08 (13)
Young Adult Activities 2.31 (13) 3.75 (4)
*program/activities ranked for Members
Overall, the caregivers and members alike had many positive things to say about the Clubhouse programs and activities:
"The caring, dedicated team and the warm, welcoming environment are always amazing. During the pandemic
we have especially appreciated the commitment to continuing programming in creative ways. Our member has
especially enjoyed Fridays in the Park and is hoping that these activities will become regular events, even when
the pandemic is behind us." (caregiver)
"Daily structure, meals , young adults and outings." (caregiver)
"You get a meal and go about the day working in Hospitality unit, felt good about installing mailbox. Had a fun
time at the St Patrick's day celebration and the scavenger hunt, for raffle ticket prizes." (member)
"Provides structure and meaningful work to do, and is a way to make friends and work together. Also,
celebration of holidays (gives me something to do when my family is not celebrating). And the many outings are
beneficial." (member)
"James regards Putnam as his family. He really benefits from the work environment and social programming as
he tends to isolate." (caregiver)
"What I like best about the Putnam Clubhouse is the people: the members and the staff. Coming to the
Clubhouse is a good way for me to avoid isolating myself." (member)
"I am thankful that I can reach out to Putnam when I am not doing well. They always greet me very warmly and
are excited to see me when I come." (member)
"I liked the social events and chores. liked to be a janitor." (member)
"I love coming to Putnam to see all the members and our staff. I love working and helping make the club house
look beautiful and nice for its members and those who visit the clubhouse." (member)
"The continuous support and a place that my son has attended for over 14 years that has helped him regain his
confidence and social activities." (caregiver)
EVIDENCE-BASED OR PROMISING PRACTICES:
Since 2011, Putnam Clubhouse has been continuously accredited by Clubhouse International, the SAMH SA-endorsed,
evidence-based recovery model for adults with serious mental illness. All Putnam Clubhouse programming meets the 37
standards of Clubhouse International. A rigorous accreditation process and maintaining fidelity to the model require
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Putnam Clubhouse to provide comprehensive program data to Clubhouse International annually, participate in ongoing
external Clubhouse training, conduct structured self-reviews, and receive an onsite reaccreditation review every three
years by Clubhouse International faculty. Learning about, discussing, and adhering to the 37 standards of the model are
built into the work-ordered day structure. All program staff and program participants of Putnam Clubhouse commit to
following the standards during program activities. Program participants are included in all aspects of program evaluation
and accreditation.
In 2021/2022 Putnam Clubhouse, in collaboration with Fountain House, introduced social practice into our programs.
Social Practice
Pioneered by Fountain House and implemented in clubhouses across the world, the social practice model is a unique
blended community of both mental health professionals and peers working together to foster a specific environment for
recovery. This practice has successfully addressed symptoms associated with mental illness that are not directly
managed through medication alone, such as social isolation, social withdrawal, apathy, the absence of self-confidence
and self-worth.
Social Practice is a specialized form of therapy that uses the setting of an intentional community to assist people in
their mental health recovery . It focuses on a community-based approach of helping individuals learn new skills, hone
their talents, build dignity, develop a sense of belonging, and make progress towards their goals.
Recovery can be personal, that is — the process of regaining control over one’s life in a social environment or can be
one of the common outcomes in clubhouse programs - the reduction in hospitalizations, independent housing, and
gainful employment.
Intentional Communities are social environments designed to combat social isolation as persons living with mental
illness are often faced with barriers to access community due to stigma and discrimination. The intentionality of the
group offers a safe space and the opportunity to foster mutual support between mental health professionals and peers.
The Five Elements of Social Practice
People living with a history of mental illness or living with a serious mental illness may often experience challenges such
as trust issues, social injustices and marginalization, lack of self-worth, low motivation, stigmatization, social isolation
and alienation. The five elements of social practice are practical ways to understand and address these common
experiences:
1. Transformational/Social Design
2. Engagement
3. Relationship development
4. Integrated feedback & Intervention
5. Transitional Environments
In December 2022, Putnam Clubhouse will attend a 10 week training on social practice offered through Foun tain House
to learn how to further integrate these practices into our Clubhouse programming.
VALUES:
The Mental Health Service Act designed to expand and transform California's behavioral health system to better serve
individuals with, and at risk of, serious mental health issues, and their families. MHSA addresses a broad continuum of
prevention, early intervention, and service needs and the necessary infrastructure, technology, and training elements
that effectively support the public behavioral health system.
Putnam Clubhouse is an intentionally formed, non-clinical, working community of adults and young adults diagnosed
with SMI. The Clubhouse Model followed has been designed to promote recovery and prevent relapse. Putnam
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Clubhouse operates under the belief that participants are partners in their own recovery—rather than passive recipients
of treatment. That’s why Clubhouse participants are intentionally called members rather than patients, clients, or
consumers. These members work together as colleagues with peers and a small, trained staff to build on personal
strengths, rather than focusing on illness. The term “member” reflects the voluntary, community -based nature of the
Clubhouse, making clear that members are significant contributors to both the program and to their own well-being.
Thus the term “member” is empowering rather than stigmatizing. Clubhouse membership is voluntary and without time
limits. It is offered free of charge to participants. Being a member means that an individual is a value d part of the
community and has both shared ownership and shared responsibility for the success of the Clubhouse.
All activities of the Clubhouse are strengths-based, emphasizing teamwork and encouraging peer leadership while
providing opportunities for members to contribute to the day-to-day operation of their own program through what’s
called the work-ordered day. The work-ordered day involves members and staff working side-by-side as colleagues and
parallels the typical business hours of the wider comm unity. Work and work-mediated relationships have been proven
to be restorative. Clubhouse participation reduces risk factors while increasing protective factors by enhancing social
and vocational skill building as well as confidence. The program supports members in gaining access to mainstream
employment, education, community-based housing, wellness and health promotion activities, and opportunities for
building social relationships.
Putnam Clubhouse operates under the belief that every member has individual strengths they can activate to recover
from the effects of mental illness sufficiently to lead a personally satisfying life. Fundamental elements of the Clubhouse
Model include the right to membership and meaningful relationships, the need to be needed, choice of when and how
much to participate, choice in type of work activities at the Clubhouse, choice in staff selection, and a lifetime right of
reentry and access to all Clubhouse programming including employment.
Additional components include evening, weekend, and holiday activities as well as active participation in program
decision-making and governance. Peer support and leadership development are an integral part of the Clubhouse. The
programming also incorporates a variety of other supports include helping with entitlements, housing and advocacy,
promoting healthy lifestyles, as well as assistance in finding quality medical, psychological, pharmacological and
substance abuse services in the wider community.
The Clubhouse experience has been proven to result in positive outcomes for many members, including:
• Employment, with longer on-the-job tenure for members engaging in Clubhouse Transitional Employment.
• Cost effective, compared to other mental healthcare approaches. The cost of Clubhouses estimated to be one-
third of the cost of the IPS model; about half the annual costs of Community Mental Health Centers; and
substantially less than the ACT model.
• A significant decrease in hospitalizations as a result of membership in a Clubhouse program.
• Reduced incarcerations, with criminal justice system involvement substantially diminished during and after
Clubhouse psychosocial program membership.
• Improved Well-Being compared with individuals receiving psychiatric services without Clubhouse membership.
Clubhouse members were significantly more likely to report they had close friendships and someone they could
rely on when they needed help.
• Better physical and mental health. A recent study suggests that service systems like Clubhouses that offer
ongoing social supports enhance mental and physical health by reducing disconnectedness.
In Fall 2020, Fountain House launched the Care Responders campaign to advocate locally or statewide for public health
responses to mental health crisis. Care Responders is currently active in 6 locations across the country including New
York City, Michigan, Cleveland, Washington, San Antonio and California. In each jurisdiction, we paired a local public
affairs partner with local clubhouse staff and membership. The results: Our partner clubhouse members and staff are
leading coalitions and have a seat at the table with local elected and agencies. In several sites, our campaign has also
fought to fund 988 as an alternative mental health crisis line to 911, which has racist roots and is not trusted by many of
our constituents.
VALUABLE PERSPECTIVES:
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Throughout this report we have included quotes from program participants and family members describing personal
experiences and perspectives about the Clubhouse’s impact on their lives.
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PEOPLE WHO CARE CHILDREN ASSOCIATION - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
The fiscal year began with the continuing cloud of the COVID-19 Pandemic hanging around. However, during this past
year, PWC successfully provided our clients with services needed to reduce the likelihood of the Pittsburg Unified School
Calendar Year 2021 - 2022 of school failure, disengagement, and recidivism that threatened their emotional health due
to separation from school and community in the past two years.
Despite the challenges schools were experiencing because of reopening schools conversely affected due to the COVID-
19 Pandemic, PWC served 130 clients and families this year. Therefore, PWC continued to succeed despite the m any
challenges encountered during this fiscal year. PWC served student referrals primarily from the juvenile court and
probation. The PUSD Student Attendance Review Board (SARB) suspended community service hours for most of the
2021 - 2022 school year. This policy continued until March 2022, before the district began to refer its students for
community service hours. PWC planned to serve 175 clients and families for this fiscal year. PWC served 130 clients and
families from July 1, 2021 - June 30, 2022. Therefore, PWC continued to succeed despite the many challenges
experienced during this fiscal year.
Ms. Rhiana Ray, PWC Clinical Intern, from the Portia Bell Hume Behavioral Health Center, Concord, CA. Although PWC's
office was closed to the public and student clients, we offered online and Telehealth mental health support on
Mondays, Tuesdays, and Wednesdays, and weekly in-person mental health counseling on Tuesdays and Wednesdays, to
students in Pittsburg and surrounding areas during the year. In addition, PWC conducted community service at various
community events and worked with Pittsburg City and Cal Works Employees at the Pittsburg Senior Center by
performing landscaping, clean-up, and other activities weekly on Tuesdays, Thursdays, and Fridays.
In addition, PWC also conducted two training classes this year. Both completed at the Senior Center, simultaneously
conducted community service social distancing activities working in the community with the city of Pittsburg and Cal
Works Employees and at the Pittsburg Senior Center by performing landscaping, clean-up, and other activities weekly on
Tuesdays, Thursdays, and Fridays.
For this fiscal year, PWC conducted two training courses. The first of two, facilitated by Ms. Anna Green, Instructor, at
Black Diamond Continuation High School, in Pittsburg for students in our distance learning Green Jobs Training Program
- Financial Health. PWC conducted this program on Mondays between 4:00 pm and 5:30 pm from February 9, 2022, to
March 23, 2022. This course section centered around the mindset and the skills needed for success in life and in
business. We examined the qualities that we admire in others, in ourselves, and each other and then identified those
exhibited most frequently by successful entrepreneurs and innovators who add value to organizations everywhere. We
considered current events that drove discussions around how to develop a mindset that enables opportunity
identification, innovation, value creation, and problem-solving ability. Via case studies, we highlighted principles,
strategies, and skills through the experiences of others and applied them to our lives where possible. Every class began
with several social-emotionally orienting questions and all content was delivered in a curriculum circle format.
In addition, PWC also conducted a Coding pilot program facilitated by Galaxy Kids LLC DBA Galaxy Kids Code Club on
Mondays from April 25, 2022, to May 23, 2022, from 4:00 pm to 5:30 pm. The students completed three projects while
learning the fundamentals of coding (algorithms, sequences, loops, variables, conditional statements, and functions).
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Thus, because of all the above, PWC has and continues to succeed despite the many challenges experienced during this
fiscal year.
OUTCOMES AND MEASURES OF SUCCESS:
Due to Covid-19 restrictions our client's mental and emotional health, needs, emotional state, and sense of well -being
are assessed through zoom sessions, telephone calls, or in person with masks and social distancing. Additionally, the
PWC team meets weekly for consultation. This also includes an associate marriage and family therapist, as well as a
waivered psychologist and functional supervisor from the Portia Bell Hume Center. The team consults in the weekly
meeting about client progress and needs as well as PWC’s current community involvement.
PWC offers clients the opportunity to meet on-site, via phone, and through the web while providing additional access to
staff members such as central office personnel. Diverse options through the pandemic have been vital in keeping the
clients connected, engaged and reducing effects of isolation. They are welcomed to a myriad of programs, individual and
family therapy, community event involvement and field visits. This fosters a sense of belonging while building resilience,
support systems, resources and emotional stability. Improved scholastic attendance as well as decreased incidents of
behavioral problems, and completed community hours, quantify the efficacy of our program. PWC's triage and
assessment approach ensures that clients receive the most appropriate level of care including outside mental health
services when needed.
Upon arrival, participants complete an intake packet which identifies their unique reasons for working with PWC. Our
mental health resource specialist, Miss Pope, meets all clients and their families who sign up at PWC, sharing and
discussing any possible community resources that may be available to the client and their family. This intervention
allows her to build the necessary relationships needed to discover each client's needs and facilitates office staff’s ability
to provide resources and recommendations. As initial assessment information is gathered, the PWC team identifies
clients that would benefit from further mental health support services. PWC team then places a referral for the clinician,
consults with the client, and provides all pertinent information. The clinician then contacts the client and the client's
guardian to welcome the family to the program and explain the clinician's role including confidentiality, limits to
confidentiality, and informed consent. During the initial contact the clinician works on building the therapeutic
relationship, assessing needs, and creating treatment goals. Once the client has established treatment ongoing sessions
are scheduled.
Additionally, youth become familiar with supportive staff, looking out for additional support needed or signs of distress
which they report to the clinician. The supporting team, Ms. Adriana and Mr. Jose play a key role in identifying and
connecting clients to services. Their cultural competence and bi-lingual skills have helped facilitate the connection
between family services provided at PWC. The referral system, frequent open communication, and clear protocols all
play a vital role in effectively eliminating barriers to mental health access. PWC team members offer trauma informed
support to families in an understanding, compassionate, and accepting way, while being mindful of intersecting cultural
differences, shame, or stigma around mental health services.
DEMOGRAPHIC DATA:
PWC has and continues to utilize the County Demographics Form. However, PWC does not collect specific demographic
domains (i.e., Veterans Status) due to family dynamics and clients (i.e., first and second-generation immigrants) that we
serve.
EVIDENCE-BASED OR PROMISING PRACTICES:
Our clinical success program presents the evidence-based programs selected to meet the goals, objectives, and
performance indicators. These evidence-based models include promising practices and exemplary programs from the
Office of Juvenile Justice and Delinquency Preventions (OJJDP). Specifically, the utilization of a program model with
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practical, proven systems that have shown to work for our at-risk and high-risk clients. This model complements our
ongoing strategies and fits nicely into the underlying program foundation. Thus, the goal of the PWC program is much
more than just prevention. Its purpose is to foster confidence, character, and competence at school, work, and life and
to develop unity with positive peers, family, and community. Specifically, PWC aims to empower our clients with the
education and training to help them successfully transition from their current educational status and career paths into
well-adjusted and productive adulthood.
PWC conducts the clinical success program on-site and within the community. We built these practices on the success of
its community-based programs, and the clients come to improve care processes and successful client outcomes. This
therapist also utilizes evidence-based practices in sessions with our clients. Cognitive-Behavioral Therapy and Dialectical
Behavior We conducted therapy in the theoretical realms from which therapy treatment and prevention sessions in
groups, families, couples, or individual sessions. When meeting with individuals, families, or in a group setting, all the
information discussed and explored during those sessions is data utilized for measuring the progress of the people
involved. We also used this to create goals of continuation of progress, treatment planning, and development of focused
material to address the individual’s needs for continuation of services.
Several different tools, as well as strategies, were used in our outreach efforts as well to welcome and identify
individuals who would benefit from our program. The evidence-based practice includes Cognitive-Behavioral Therapy
and Dialectical Behavior Therapy when working in therapy treatment or prevention sessions in groups, family, couples,
or individual sessions. PWC and this therapist value and utilize consultation that includes performance feedback is
conducted weekly with the team. This method serves as oversight with adherence and competence to the program.
VALUES:
What mental health looks like to various individuals differs. This is why PWC offers mental health care tailored to the
client’s unique and diverse needs. With each individual, one of the first courses of action is to identify with the client
what their therapeutic goals are and what an over-all sense of well-being would look like for them in particular. We
conceptualize therapeutic goals with the S.M.A.R.T. goal acronym for optimal success. The goals that are created
collaboratively between clinician and client (and sometimes client’s guardians) are Specific, Measurable, Achievable,
Realistic and Timely. One of the key features is to revisit goals regularly highlighting progress and when necessary
adjusting them to fit their current situation. Being flexible is significant as even the most carefully created plans may
occasionally need amending particularly due to the many variables our clients may not have control over in their lives. In
this way, self-competence is increased, and clients can still feel successful if their situation changes.
Mental health services that PWC clinicians offer can take either a traditional or nontraditional stance to mental health at
no cost to the client or the family, which facilitates reduction of high levels of stigma rela ted to mental health. At PWC
we encourage recovery with cultural awareness and through a trauma informed lens. This means realizing the
importance of gaining a complete picture of the client’s life including cultural influences and past events that may be
informing their current situation. Helping to improve the client’s resources and support systems can be critical to
ensuring that the client feels safe and can concentrate on personal growth. PWC programs are designed to increase
resilience for our clients and their families. One of the ways this goal is achieved is by practicing mindfulness and self-
care techniques. Resilient people see life’s difficulties as a challenge. We help to encourage this through cognitive
restructuring, which includes changing how clients perceive their own locus of control and self-efficacy. This is done
through activities and therapeutic sessions that build skills, confidence and positive outlook. When mistakes are made,
rather than a punishment model, PWC encourages teachable moments allowing them to re-evaluate and make positive
changes.
Building relationships in the community is particularly important to one’s quality of life, mental wellness, recovery and
resilience. Clients have ample time and space to practice “respecting the vest” which is key to learning how to represent
one’s self respectfully as a member of the community while representing PWC. The client’s wear the vest to indicate
belonging while serving others, participating, and engaging in community events such as car shows and holiday
celebrations, or participating in City events that celebrate diversity. Through work and community service opportunities
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at fun and entertaining events the clients can practice building social skills and self-esteem while being exposed to
positive role models.
Access to mental health services is of utmost importance for the PWC team. Two of the ways PWC makes that a priority
is through community participation and outreach. Another important factor is that PWC’s clinicians provide va rious
forms of access to mental health care, such as field visits, on-site sessions, internet (through Zoom), and telephone calls
to increase and maintain accessibility to the community we serve. Relationships have been cultivated among the
professionals in the community that promote increased access and awareness of mental health services through PWC.
Additionally, PWC provides a safe space where clients can process their unique life situations and begin building
healthier relationships and problem-solving skills that serve them in many ways, at home, at school, and in life.
With the support of the PWC team, a client may begin participating in PWC programs, and later reveal specific needs
that could be addressed by being linked to other services in the community. Clients and families may experience lack of
food, anxiety around housing stability, or health concerns. Families may need support when in crisis. Some crises the
PWC team have helped with this year are sudden death, incarceration, deportation and drug abuse. PWC staff can then
provide referrals and linkage to resources that support these individuals and families. When basic needs are met, and
crisis is dealt with, individuals can then experience relief and begin to focus on inner growth. By normali zing mental
health services and restorative conversations, we destigmatize and dismantle preconceptions about therapy and mental
health care. It is no secret that mental health disparities are rampant in underserved communities and our program
provides much needed support to our community.
VALUABLE PERSPECTIVES:
The following stories show the diverse perspective and background of PWC’s participants, as well as the traditional and
non-traditional mental health strategies utilized by the program to support and help clients and families succeed. Please
note that to respect confidentiality and HIPAA regulations pseudo names will be used and identifying information will
not be included.
#1) Malcolm is a 10-year-old African American male who was referred to PWC by his grandmother who is his guardian.
He was referred due to grandma’s report that he is repeatedly getting in trouble at school for lack of impulse control and
respect for his teachers. He is also an athlete with costs that are difficult for his guardian to cover. PWC agreed to pay
upfront for his sports camp which he could then work off at PWC community events as well as attending weekly therapy
with the clinician. Malcolm came to live with his grandmother when he was 3 and he witnessed his mother’s arrest. At
the time he started with PWC both his brother and father were incarcerated. Malcolm has a very outgoing personality
and warmed up quickly to the clinician. He reported enjoying having “someone to talk to” and a desire to “have more
time” with the clinician. However, at first, he was reluctant to discuss any emotion or fears he was experiencing. The
clinician introduced creative ways such as games and art (through zoom due to COVID restrictions) to discuss emotional
content. In this way the client was able to open up to the clinician about fears he had. One example being when the
clinician asked for the client to draw what his family is most afraid of when it comes to him. He drew a picture depicting
himself laying on the ground with blood pouring out of him. This is a harsh reality of his environment and led to him
opening up about his fears for his brother who is “always in the streets” and has been shot and incarcerated multiple
times already at 14 years old. With empathetic exploration from the clinician, the client was able to identify coping skills
for how he can protect himself including being “aware of his surroundings” and breathing deeply before reacting to
charged situations to reduce impulsivity and perceived disrespect to elders. One way we were able to show that PWC
cares about his education, was when the clinician and another team member together did a field visit to his school at
lunch. Malcolm proudly showed them around the school and introduced them to teachers and friends. Previously
Malcolm had been able to report up to five school days in a row with positive reports sent home. After identified coping
skills he has been able to get positive reports 18 days in a row. Further, he is getting practice and guidance at PWC
events where he works as a part of a team. The staff work closely with him to encourage “respecting the vest” which
refers to a clear set of standards when representing PWC in the community. When he does not respect the vest, he is
not punished for not meeting those standards even after three chances. He can, however, earn incentives and gain
responsibilities by respecting the vest. Through PWC, Malcolm has also developed relationships with peers who are
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positive influences, as well as important members of the community.
#2) The client, Christian, is a 10-year-old Mexican American boy. He lives with his mother, his two older sisters, his
brother, and his niece in a small house. He and his 16-year-old sister have been members of PWC for a couple of years.
He was referred to the clinician first by his mother who was concerned about a slight drop in grades, then by his sister
when she reportedly found videos in his phone with him saying that he did not want to be alive anymore. He began
weekly sessions over the phone until COVID restrictions lifted and he could come into the office to meet with the
clinician. The client denied suicidality but explained that he felt like he had no one to talk to when he was really sad, or
even when he was really excited about things. Shortly after beginning sessions with the therapist, his 16-year-old sister
overdosed and passed away. This was incredibly devastating for the family. PWC and the clinician were able to support
the family through the grieving process by providing field visits to the family, therapy for Christian, and providing
resources for the mother to get her own therapy in Spanish as well. The clinician’s focus with Christian was to identify
and strengthen his support system. As determined by client report, this has been successful. He can now identify several
people who he can turn to when he is feeling sad or excited. Once the family was past the worst of the grieving process
PWC provided an opportunity for Christian to be the leader of a crew (his cousins and friends) to work at the Senior
Center as a part of the community helping to build the garden. He and his crew receive monetary incentives for the work
that they do. The clinician and staff at PWC take interest in his scholastic success as well, which he has been able to
maintain even through tragic circumstances. He is an effective crew leader and proud of his position. He and his crew
welcome new members and encourage them to take the High Road both at the senior center and community events.
#3) Ricardo (16) and Anthony (13) are Mexican American brothers. They were referred to PWC through SARB and to
therapy by their mother who reported concerns that they were having adverse reactions due to problems in her current
marriage and possibly from observing domestic violence i n her previous relationship with their father. The brothers
failed 9th and 6th grade completely as it was online due to COVID restrictions and they did not have the support needed
space and resources to work with privacy. When they went back to school, they found themselves academically behind
the other students which caused devastating effects to their motivation, self-esteem and self-efficacy. The client’s began
therapy with a family session facilitated by the clinician and Ms. Adrianna in both English and Spanish (mom’s primary
language). Then each week following they met individually with the clinician working on identifying barriers to and
strategies for improving their scholastic success. Through the course of therapy, Anthony revealed symptoms that are
linked to depression. A PHQ-9 depression scale assessment indicated his depression was moderate to severe. The
clinician has since been identifying coping skills while empathetically exploring what may be the cause of his depression
and building self-esteem. Both Ricardo and Anthony began to report concerning, strange and dangerous behaviors of
their mother that are potentially indicative of experiencing moderate to severe psychosis. The clinician reported the
concerns to CPS and worked with the social worker to ensure the safety of the children in the household and encourage
the mother to get her own mental health services. She denied needing services and the clinician, with the help of the
PWC staff, continue to monitor and support the family through weekly individual therapy with Anthony and Ricardo, as
well as check-ins about attendance and performance at their school. Additionally, the PWC team performs home visits
when we have not heard from them for extended periods of time. Ricardo’s motivation has increased from wanting to
drop out of school to reporting a desire to attend college and get an advanced degree. However, both boys are having
difficulty attending school because of spill-over effects of their mother’s mental health issues. The PWC team has helped
to facilitate conversations with the school to bring awareness to their situation. Ricardo has been helped to enroll in an
alternative school where he can make up lost units and be on track to graduate on time. The office staff has also helped
try to get the boys enrolled in summer school. In addition to therapy, the brothers are able to work events in the
community which further builds their support system and sense of belonging. Another way PWC and the clinician have
tried to help the family is by encouraging family discussions and involvement.
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APPENDIX
The underlying purpose of this evaluation is to help discern if program elements and activities are resulting in significant
outcomes for targeted youth. Thus, the main focus is to track the progress of the objectives set for the program at the
beginning of the year according to funder expectations as aligned with actual program activities as follows:
1. PWC Knowledge Test - A participant pre-/post-test designed to measure Financial Education and Entrepreneurial
knowledge was not created for this fiscal year due primarily to challenges encountered due to the pandemic.
2. PWC Student Survey – Replicated as previously approved by Mental Health Administration staff, this year's
participant pre-/post- PWC designed the survey to measure the following: resiliency, community support;
recidivism; and program satisfaction.
Students take the pre-survey at program intake and the post-survey at the end of the usually 12-week program. As
shown in Table 1, we divided the participants into cohorts based on when they started the PWC After-School Program.
It is important to note that many students chose to re-enroll in multiple courses upon completion. To that end, we
recorded these students' surveys and stated the methodology used for the analysis.
Table 1. Participant Survey Administration (July 1, 2021 – June 30, 2022)
PWC Survey
C Participants N Cohorts Pre- Post
School Day Attendance Data from Pittsburg Unified School District (PUSD)
Quarter 0 55 0 30 30
Quarter 1 28 1 28 27
Quarter 2 45 2 41 40
Quarter 3 41 3 36 36
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Due to the pandemic and school closure this fiscal year, student attendance data was not available. However, as
previously mentioned, PWC was very successful with assisting schools i n approving student's school attendance by
having students on community service log on to school and participate in school activities during school hours while also
performing their community service hours.
Probation Data from the Contra Costa County Juvenile Services Department
PWC provided the Contra Costa County Juvenile Services Division, Director of Field Services, a list of the program
participants and duration in the PWC After-school program. PWC asked the Director to report on the number of
students who committed an offense or who re-offended or went to the juvenile hall during their participation in the
PWC After-School Program.
EVALUATION FINDINGS:
In this year of implementation, PWC continues to make notable progress in assisting at-risk youth in striving for a higher
quality of life by providing them with a safe and supportive environment to get vocational training, mentoring,
counseling, and peer group support. Clients are encouraged to stay in school, develop goals for their future and lead a
purposeful, healthy life. The following pages summarize the program's progress this year as related to its tangible goals
and targets.
Outreach and Participation
PWC planned to serve a targeted number of 200 unduplicated participants in this reporting year. (See Table 2.) the
actual number of unduplicated participants was 130.
Table 2. Program Participation by Quarter (July 1, 2021 – June 30, 2022)
July-Sept Oct-Dec Jan-March Apr-June Total
Served Quarter 0 Quarter 1 Quarter 2 Quarter 3
# of Students
(Duplicated Served Each
Quarter
57 28 45 41 171
# New Students Served
Each Quarter
57 16 31 26 130
Our data collecting methods help in regard to maintaining clients' confidentiality. The client's confidential personal data
are assured by following strict guidelines for collecting and managing the client's information. Clinical data are being
filed away at the Hume Center while clients' program information is locked in the PWC office in double -locked file
cabinets away from reach of our clients.
The PWC Clinical Success After-School Program strives to provide positive outcomes for youth and young adults by
increasing protective factors such as providing structural opportunities to support at-risk youth's education and
economic success and promoting lasting healthy development.
PWC used several measures, data sources, data collection tools, and strategies to track progress and outcome
evaluations. We collected both qualitative and quantitative data over time. We would primarily rely on existing data or
assessment tools and then, as necessary, interviews with key stakeholders to capture the process objectives. PWC
developed protocols to ensure accuracy and reliability of the data and timely completion of evaluation tasks. All data is
collected systematically, from various sources, in collaboration with multiple partners. For example, PWC acquired client
probation data on recidivism from the Contra Costa County Juvenile Services Department. In addition, PWC acquired
school attendance data from School Districts in Pittsburg and surrounding communities.
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The purpose of this evaluation is to help discern if program elements and activities are resulting in significant outcomes
for targeted youth. Thus, the focus is to track the progress of the objectives set for the program at the beginning of the
year according to funder expectations as aligned with actual program activities as follows:
Summary of Findings
Table 3. Actual Outcomes as Compared to Target: Fiscal Year 2021-2022
Outcome Measure Target Actual Percent
65% of the total number of green jobs program
participants will increase their knowledge and
skills related to entrepreneurship, and financial
literacy and personal finance during their
participation in the PWC After-School Program.
50% 71% 143%
Objective 2: 65% of the participants will show
improved youth resiliency factors (i.e., self-
esteem, relationship, and engagement during
their participation in the PWC After-School
Program
65% 81% 125%
Objective 3: 75% of the youth program
participants will not re-offend for the duration
of their program participation.
75% 100% 133%
Objective 4: 70% of the youth program
participants will report having a caring
relationship with an adult in the community or
at school during their participation in the PWC
After-School
70% 76% 108%
Objective 5: There will be a 60% increase in
school day attendance among the After-School
Program youth participants for the duration of
their program participation.
60% 78% 130%
Objective 5: There will be a 60% decrease in
school tardiness among the After-School
Program youth participants for the duration of
their program participation.
60% 67% 112%
Overall, PWC has fully met its targets. One of the most significant tributes to the program i s that the youth continue to
choose PWC to complete their community services hours, despite the ability to achieve their hours with other programs,
churches, or in another city.
The above data indicates that the PWC Program serves the high-risk youth population that it has always intended to do.
In addition, this fiscal year, we planned to provide services
for 200 multicultural youth residing in the Pittsburg communities; however, despite the pandemic and school closure, a
total of 130 unduplicated students participated in
the program as of June 30th, 2022. This year PWC Clinical Success After-School Program has been an enormous success.
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RAINBOW COMMUNITY CENTER - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
✓ Provide access and linkage to mental health care
✓ Improve timely access to mental health services for underserved populations
✓ Use strategies that are non-stigmatizing and non-discriminatory
The following annual report flows through describing the following programs and their intersections in the following
order:
1. Adult and Family Program
a. HIV Prevention
b. Older Adult
c. Kind Hearts Food Pantry
2. Clinical Program
3. Youth Program
ADULT AND FAMILY PROGRAM
SERVICES PROVIDED / PROGRAM SETTING:
Rainbow Community Center of Contra Costa County (Rainbow) provided targeted community outreach and early
intervention opportunities for members of Contra Costa County. Our focus is to serve Lesbian, Gay, Bisexual,
Transgender, Queer, Questioning, Intersex, plus (LGBTQIA+) communities. These individuals include marginilized
People of Color (POC), LGBTQIA+ seniors, undocumented and uninsured communities, people living with HIV,
transgender identified community members, and folks with unrecognized health and m ental health differences.
Our services focus on providing multiple learning opportunities and linkage to internal and external services to all
community members. Pride and Joy (Tiers 1 and 2) activities brought opportunities focused on mental health/hea lth
disparities within our LGBTQIA+ community such as community members’ increased rates of anxiety, isolation,
housing instability, suicide, depression, substance abuse and victimization (e.g., bullying, family rejection, Intimate
Partner Violence ‘IPV’, sexual assault, and hate violence).
Our community programs mentioned in this reporting section have focused on bringing services and assistance to
underserved and differently resourced communities with a lens for them to feel culturally affirmed and welcomed to
health and mental health support services, increasing their ability to cope with oppression when they accessed
health and mental health services delivered by Rainbow. Rainbow staff have tracked an increase in depression,
isolation, anxiety, housing instability and vulnerability to multiple intersections of trauma, particularly for those
community members who are marginalized due to race, socioeconomic status, and other risk factors. Rainbow
thoughtfully and rapidly adjusted its outreach and service model to move most of its services into in-person groups
and events at the onset of the COVID pandemic. In addition to following public health protocols, the projects
outlined here continued to deliver health promotion messages and increase LGBTQIA+ communi ty members’
knowledge of local and national resources available to provide mental health support – including Contra Costa
County’s Access Line, 211 services, Contra Costa County HIV/STI testing services, local domestic violence and sexual
assault services, national suicide helplines and East Bay health and mental health services. Rainbow has increased
our efforts on collecting demographic information from clients we serve to continually deepen our understanding of
the changing needs of who we are serving. Our goal is to increase the efforts on serving marginalized communities.
● HIV Services Provided:
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Rainbow’s HIV Prevention outreach has increased during the past fiscal year. We have been targeting all our
underserved LGBTQIA+ communities covering all of Contra Costa County.
Due to COVID-19 restrictions and relocating our facility, virtual outreach has increased our connection with our
community members. This includes multiple social media platforms such as Facebook, Instagram, LinkedIn and
Meetup. Part of these outreach strategies include targeted email blasts that educate and inform all community
members about our HIV Prevention and Education services in Spanish and English.
We were able to re-engage with community members after events in person were possible and guided by public
health. We started to shift our HIV/STI testing dates to Club 1220, a local LGBTQIA+ Bar in Walnut Creek and longtime
Rainbow partner. Rainbow also provided multiple HIV/STI outreach events with community businesses such as Del
Cielo Brewery and the Campbell Theater in the city of Martinez. These events provided safe services for folks to feel
welcomed, accepted and safe in their own towns. While receiving HIV/STI prevention education and free testing
services, enjoying activities that help reduce depression and isolation experiences have been important with
affirming our community members.
Our HIV Prevention Manager focused in organizing “Men Who Have Sex with Men” (MSM) targeted groups and
special events consistently throughout the past fiscal year. These activities helped promote all our services. We
provided contactless and in-person HIV, Gonorrhea, Chlamydia, Hepatitis C, and Chlamydia testing along with Contra
Costa County’s “Home Is Where the Swab Is'' mobile in-home testing alternative. We have been in communication
consistently with clients who called to receive information about PrEP, testing, Social and Support Groups, and our
“Safer Sex Packages Drop Off Program”. We continued to offer a range of monthly social groups i n person, including
“Men Living with HIV” for HIV positive male identified folx, “Amigos” for our MSM Spanish-speaking clients, “Mocha”
for our MSM of color that are living with HIV, and our “Social GuyZing” group that is open and welcoming to all male
identified folx including transgender and non-binary men.
Shifting to safe and healthy outdoor and indoor gatherings, we were able to offer a small number of in-person social
events including a successful Cinco de Mayo event in Martinez targeting LGBTQIA+ Latinx community members who
were linked to our HIV/STI prevention services. In the spring we continued to host in-person gatherings which
brought new clients eager for social connection, some of whom were less comfortable and less accessed with on-
line/virtual support. Returning and new clients welcomed in-person gatherings and celebrated the opportunity to
reconnect and socialize face-to-face.
● Kind Hearts Food Pantry:
Rainbow Community Center’s Kind Hearts Food Pantry (Food Pantry) delivered 172 meals and food resources to 27
unduplicated and 54 duplicated LGBTQIA+ Seniors (55+), and HIV positive community members throughout Contra
Costa County this past fiscal year.
Additionally, due to COVID-19 restrictions and safety concerns for our staff and volunteers, we continued our
successful partnership with Monument Crisis Center, and the Food Bank of Contra Costa County which provides an
off-site pick-up location. Rainbow continues to deliver healthy fresh food and ensures that food supplements for
community members living with HIV are being assessed and delivered. Additionally, Rainbow continued partnering
with the county’s Extra Helpings Food Program which specifically supplements community members with nutritional
support specifically with immunocompromised statuses and diagnoses.
Our Food Pantry continued implementing COVID-19 safety protocols consistent with wearing masks, maintaining safe
recommended distances, using gloves and serving aprons to all our staff and volunteers. Throughout the county we
promoted safety for our community members, offering “social distance” drop off services, leaving food and
resources in pre-designated areas or at the client’s front door when requested. We continue to receive more
requests for food service deliveries amongst our Seniors, community members with a positive HIV status, and
marginalized populations, including LGBTQIA+ People of Color, and Black Trans identified community members i n the
county we serve.
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Rainbow is invested in growing our Food Pantry and continue to help underserved communities that struggle with
food insecurity, housing instability, depression, work harassment and/or elder abuse.
● Older Adult Program:
Rainbow’s Older Adult Program offered a senior luncheon or program the first and third Friday of every month,
where regular and newcomer senior attendees from the county socialize, engage, eat healthy meals, and gain
information from other community partners, resources, and engage with special guests and presenters. During this
last fiscal year, we continued to have virtual groups as well as in person gatherings, including the virtual support
group for older adult women, “Women of the Rainbow''. This group focuses on women who have suffered isolation
and lack of community exacerbated by the pandemic. Our Older Adult Program Manager and volunteers continued
to assist older adults to build their technology skills through our continued Tablet Program which prov ides loaner
tablets for seniors for them to gain experience with handheld devices and enable them to attend social zoom events,
furthering the impact of decreasing feelings of isolation and depression for all who participated.
Rainbow’s focus is to provide opportunities for seniors to connect with other program attendees and staff. This
includes our Older Adult Program Manager and volunteers conducting wellness check phone calls with all our
program attendees weekly. During our fiscal year, seniors continued to face difficulties with grief, loss, isolation and
depression. We organized volunteers to outreach to 150+ senior clients to encourage luncheon participation, which
increased to weekly check-ins during this past year of shelter-in-place. In the fourth quarter of the fiscal year alone,
we provided case management/wellness calls to 88 seniors, totaling 151 phone calls.
In addition, we were able to offer a handful of in-person interactions after the restrictions on outdoor in-person
gatherings were lifted. Free congregate meals were coordinated to LGBTQIA+ seniors at various local restaurants all
around the county to meet seniors near their locations. The Older Adult Program started a walking group that meets
mornings or evenings and walks in areas around different county neighborhoods. These are led by staff and volunteers
to accommodate seniors' walking capacities.
Our adapted Friendly Visitor Program (FVP) was facilitated to help members with various needs, providing resources and
referrals, such as: reducing isolation in the community, assessing supply needs, physical, mental, emotional and overall
wellness. Additionally, our Older Adults Program Manager continued to cross collaborate with Rainbow’s HIV Prevention
Manager. This collaboration helped to inform older adults about our free HIV testing services and referrals to PrEP and
PEP education and navigation.
New, as of this last fiscal year, in collaboration with our Food Pantry Coordinator, seniors received meal deliveries as
part of our Kind Hearts Food Pantry Service described previously. As part of that collaboration between the two
managers, the restructure of the distribution of the Senior Nutrition Program continued to enable client choice while
receiving their nutritional package. During our fiscal year there was a cross collaboration with our FVP and Senior
Outreach and Advocacy Program (SOAP) programs. We were able to assess seniors’ need to facilitate a delivery service,
providing basic materials, health/medical supplies, and all other necessary items.
SOAP continues to address the needs of seniors living or transitioning into higher care. The goal of the program is to
ensure that our senior members are respected as they transition into these facilities, i.e., appropriate pronouns, access
to gender appropriate clothing, visitation rights for partners, etc.
Our Older Adult Program continues to provide individual case management on an as needed or long -term basis. Clients
benefitted from a myriad of services as well as internal and external resources and referrals to other agencies through
our many regional partnerships.
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OUTCOMES AND PROGRAM EVALUATION:
During FY22, Rainbow served a total of 547 unduplicated clients. Tier 1 and Tier 2 reached 410 unduplicated clients.
Tier 3 served a total of 137 clients. Tier 3 is our one-on-one clinical services such as school-based counseling, clinical
counseling, and case management. 1,765.75 hours of services were provided to clients with Tier 3 alone.
Rainbow clients receive information about our mental health services during programming and special events. We have
also seen an increase in calls and emails from clients needing a health assessment or treatment. Our Food Pantry and
Older Adult Programs contact our clients weekly to improve access to all of our services that they might need. Our data
has been collected through sign-in sheets during groups and events. We have shifted into the practice of requesting our
community members to complete our Demographic Form that helps us assess intersectional needs within our clients.
These needs include Food Pantry assistance, mental health programming, HIV/STI testing opportunities, housing and
more. The responses that we receive through these forms, help Rainbow plan upcoming groups and events that satisfy
our members’ needs.
LINKAGE AND FOLLOW-UP:
Rainbow provided encouragement for individuals to access services by announcing out services during support groups
and special events. Services that we offer on our website along with promoting our services on multiple social media
platforms including our Facebook and Instagram pages. We continued to provide case management and wrap-around
support services for many clients who regularly access our support groups. Also, our Clinical Case Manager that
oversees our waitlist and intake process, provided referrals to clients for faster access to services when Rainbow was
not able to meet their needs immediately. Due to relocating our facility, we continued using our on -line intake form.
As part of our intake process, we were also able to prioritize special needs including pairing clients with a Spanish
speaking clinician, Eye movement desensitization and reprocessing (EMDR), alternative relationship styles, and
connecting BIPOC clients to be seen by BIPOC clinicians.
VALUES:
● HIV Program
Our Program focuses on providing social and supportive services that include safe spaces to reduce stigma, shame and
discrimination between clients living with HIV. The HIV Prevention Program also brings acti vities that provide education
and linkage to care and prevention services. We cater to our underserved communities of color by expanding our
programming celebrating diversity, culture and other languages.
● Volunteer Program/Food Pantry
Our Volunteer Program intersects with our Food Pantry Program to show resilience, wellness and recovery to all our
community members. We want our program participants to feel welcomed and valued when joining our services.
Rainbow Community Center’s volunteers assist underserved communities that suffer from health hardships and housing
instability by bringing healthy food and expanding easy access for supplements.
● Older Adult Program
Many of our senior program participants have shared their experience and hardships with isolation and depression. Our
programming offers activities that break mental health stigma and provide linkage to services. Some of these activities
include calling seniors regularly, mental health referrals and presentations by trained staff and community partne rs.
VALUABLE PERSPECTIVES:
● Client Story
○ Our community member has been attending multiple programming groups and events that provide a
safe space for him to socialize. Eduardo has lived in CCC for over 20 years and identifies himself as a
Latinx man living with HIV. He recently returned to our Mocha group and shared that he feels
comfortable attending these meetings that help reduce stigma and language barriers between
communities of color living with HIV. Eduardo has also shared that attending our programming has
helped his anxiety and has motivated him to return to the LGBTQIA+ community. He attends multiple
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groups and events that focus on promoting HIV prevention to communities of color, Spanish-Speaking
folx while celebrating all cultures.
CLINICAL PROGRAM
SERVICES PROVIDED / PROGRAM SETTING:
Rainbow provides 50-minute counseling sessions to individuals, partnerships, and groups/families within the LGBTQIA+
community. Services are currently virtual still, and this ability allows for access to services from clients that are not
comfortable at a community center or leaving their dwelling in general. This easier access has allowed our counseling
program to stay open through Covid. The availability of virtual clinical services has increased and enhanced access,
particularly with our adoption of Simple Practice as an electronic health records platform. In the past year, we’ve seen a
significant increase in the demand for our services from various parts of the state, i.e., Southern California, counties of
Alameda, Solano, Napa, Los Angeles, etc. along with an increased demand in more remote parts of the county. As our
virtual outreach has increased to meet the demand. Due to the restoration of our clinical intern program, we will be
moving back into exploring, with various school districts in fall of 2022, a return to offering LGBTQI+ clinical support
groups more widely and in partnership internally with our Sexual Orientation, Gender Identity and Expression (SOGIE)
training and education programming, in school GSA and wellness center settings. QScOUTs, queer affirming learning and
affinity clubs, was offered district-wide with Mt. Diablo Unified School District through one of our clinicians. The
pandemic has provided an expansive approach for RCC to work with the county’s school districts when previously our in
school work was limited to individual sites with our in-person service model.
OUTCOMES AND PROGRAM EVALUATION:
● Participants are identified through self-referral and are seen on a first-come first-served basis. Clinical participants
are identified through assessing functional impairment. We also assess people for Domestic Violence and Substance
Abuse for referrals outside of our agency, as well as internal referrals to a DV support group. While we do treat
acute diagnoses, we are not a crisis center. The average length of time between symptom onset and entry into
treatment is dependent on our waitlist rather than symptom severity.
● Symptoms are measured annually using the county’s assessment form. Data is collected through various
assessments at the beginning of each treatment plan along with as needed and annually. If something needs to
be changed in the treatment plan, clinicians pivot accordingly due to regular assessments. Smaller assessments
may be used throughout the year by clinicians, as well, i.e., PHQ-9. Data is collected monthly through service
logs that track client attendance in sessions, as well as length of sessions. Each clinician is required to
participate in an annual cultural competency training offered and required by the county through Relias. We
also offer psychoeducation sessions and consultation groups for our mental health professionals on how to
work with LGBTQIA+ folks.
● Clients are seen on a first come first served basis, unless they request a specialized clinician, i.e., Spanish -speaking
clients. The waitlist tends to be, on average, a 9-12 month wait. However, the waitlist has gone from being over
40 potential clients in 2021, to about 20 in 2022, so the wait is actively being reduced. At the time of this report,
we have effectively managed the waitlist to ~10.
DEMOGRAPHIC DATA:
Clinicians and case managers submit service logs internally once a week. The RCC Data and Systems Manager creates a
report based on the service log once a month. Our Mental Health Billing Specialist collects Medi -Cal data by utilizing the
Electronic Health Record System provided by RCC and the county, Simple Practice and ShareCare respectively.
LINKAGE AND FOLLOW-UP:
1) The PEI program provides encouragement for individuals to access services by allowing folks that cannot
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afford services on their own to receive services.
2) We follow up with the referral by email, and regularly send out emails to support potential clients until they
are successfully engaged in services.
3) Clients are seen on a first come first served basis, unless they need a specialized clinician (For example,
Spanish-speaking clients). The waitlist tends to be, on average, a 9-12 month wait. However, the waitlist has
gone from being over 40 potential clients in 2021, to about 20 in 2022, so the wait is actively being reduced.
4) Our clinical unduplicated numbers decreased by 50% since last year. For these reasons:
a) We are no longer serving schools for mental health services.
b) We have been down 2-3 full time mental health clinicians for the entire FY22. (Which makes up half of
our clinical team) Retaining and hiring clinicians continues to be a significant challenge across our
organization and for non-profits across the country.
c) We have been committing to serving Medi-Cal clients, which means they are able to receive more
consistent services. Which does not open room for new clients. Our Medi-Cal clients have high stay
power because they are able to afford the care they deserve.
VALUES:
We improve timely access by giving referrals. Our whole organization is based in serving the underserved and centering
the most marginalized and vulnerable. We focus more on members of the LGBTQI+ community for 1:1 counseling while
allies are referred to broader group-based services or referrals out to partner agencies like PFLAG. We target specific
instances of discrimination-based trauma in our treatment plans using wellness, resiliency and recovery reframed as
measurable outcomes. We strategize as thought partners to ensure that all our training and curriculum work is non-
discriminatory and non-stigmatizing. All of our training work is embedded with an intersectional lens towards our
understanding of gender identity and sexual orientation-based discrimination and bias.
YOUTH PROGRAM
SERVICES PROVIDED / PROGRAM SETTING:
The Rainbow Community Center Youth Program aims to empower youth 12-25 to explore their identities, address
internalized homophobia, promote resilience, & connect to peers and community through programming,
mentorship, peer support, and leadership opportunities. This past fiscal year we pivoted from 100% virtual
programming to a hybrid model offering both online and in person programming. Our youth team continued to offer
virtual drop in space weekly and in response to the high need for extra support for Transgender identified youth
during the pandemic, we added a weekly offering specifically for trans teens that we launched in April of 2022.
Additionally, we collaborated with PFLAG Claycord and local high school youth to plan and offer the counties first
ever Pride Prom in person with over 100 LGBTQIA+ juniors and seniors in attendance. While the pandemic has
brought its challenges in outreach our team saw an opportunity to partner intentionally with outside agencies to
develop new and innovative programming like Pride Prom and our new summer day camp, Camp Fierce serving
youth ages 7-15 and its partner program Team Fierce serving youth ages 16-25.
Fierce stands for Freedom of Identity and Expression through Rainbow Community Empowerment. Camp FIERCE is an
LGBTQIA+ affirming Summer Day Camp led by Rainbow Community Center Youth Program Staff and LGBTQIA+ High
School/Young Adult Counselors called Team Fierce. The Purpose of Camp Fierce and Team Fierce is to build a scope and
sequence continuum for our Youth Programs that builds over time addressing the needs of younger LGBTQIA+
youth/families in our communities while providing ongoing leadership skills and practice for older teens and young
adults successfully preventing negative mental health outcomes at an earlier age by connecting youth and their families
to affirming services and programs provided by Rainbow ongoing.
Camp FIERCE is the creative project our Youth Program Team at Rainbow manifested in July 2022 serving 32 youth.. The
pandemic has been a collective social trauma, especially for youth; many LGBTQ+ youth have lost access to affirming
spaces, and those who came out during the pandemic struggled to find spaces where they can connect with LGBTQ+
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peers and adults. Camp FIERCE is a space where students who have felt stifled, isolated, and alone, can feel a sense of
belonging, creativity, and relief. We envision a space for youth to fully express themselves, connect, play, and feel
empowered in their identities, expressions, and leadership. They learned from LGBTQ+ artists and creators in their
community and built connections with each other and the Team FIERCE leaders. We believe in a program that centers
the positive impact of LGBTQ+ teens serving LGBTQ+ youth , which is why we have big dreams to empower our teen
leaders through Team FIERCE. We are creating an environment where teens can take positive risks, develop confidenc e
in their leadership skills, and give back to their communities. In the Inaugural year Camp Fierce served 32 youth.
Team FIERCE: is a summer program that served 7 LGBTQIA+ high school aged youth that included a leadership retreat,
mentoring, advocacy workshops, and a counselor in training program to work at Camp FIERCE. Specific outreach for this
program is centered with intersectional LGBTQIA+ youth. Over time participants who attended Camp FIERCE can
become members of Team FIERCE growing a supportive community of LGBTQIA+ young adult activists.
OUTCOMES AND PROGRAM EVALUATION:
Participants are identified through self-referral, school wellness staff, and families seeking support for their child.
Through annual demographic forms and program registrations we can assess and make recommendations for resources
including but not limited to referrals for counseling. Additionally, for ongoing programs we also use a pre and post
survey that helps evaluate the outcomes of our programming.
DEMOGRAPHIC DATA:
Youth Program Managers and Coordinators administer an annual demographic form to all youth attending programs.
The RCC Data and Systems Manager creates a report based on the service log once a month. Additionally, we ask youth
who participate in ongoing programs to fill out pre and post surveys where we can collect information about their
identities and capture and evaluate programs. When Youth are under the age of 12 we ask that families participate in
the demographic collection to ensure that we are receiving accurate information about the client.
LINKAGE AND FOLLOW-UP:
1. The PEI program provides encouragement for individuals to access services by allowing folks that cannot
afford services on their own to receive services. We have offered all of our programs free of charge or for a
suggested donation ensuring that all youth have access to affirming programs ongoing.
2. The youth program team follows up with referrals by email or phone with 24 hours of contact. Additionally,
we send out a monthly eblast and regularly engage on social media with new and existing clients. Our
program team contacts high school wellness staff to make sure that they are aware of our programs and can
help refer youth to attend. Additionally, we visit school sites and events frequently with program
information to connect youth/families to our services.
3. Because we can offer a hybrid model including weekly online groups there is only the potential for a week
wait time before a youth is able to access a service/group.
VALUES:
Our youth programs are currently creating a wide variety of offerings to meet the diverse needs of our county.
We focus on partnering with outside agencies and schools to ensure we are reaching our most marginalized
youth. Our outreach materials are in both English and Spanish and we prioritize having Spanish speaking staff
available to connect with youth and provide resources. Additionally, we survey youth ongoing in our programs
and through social media to learn about what their needs are and how Rainbow can offer the most engaging
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and relevant programs possible. By engaging directly with youth and families for their feedback, we are
developing responsive programs that increase participation and have a positive impact on the mental health of
our youth. Our programs operate in a hybrid model to ensure that youth without parent support or access to
transportation can keep accessing our programs and services online. We also outreach specifically to areas in
the east and west county to arrange school visits for outreach since these areas are not as close to our physical
office.
VALUABLE PERSPECTIVES:
Quotes from Youth Participants
“I loved being here because it made me feel safe to be with my community”- 14-year-old.
“The Pride Prom is a powerful opportunity for young people to organize, celebrate, and exist as their most authentic
selves, which is especially critical after the challenging years that so many of us have experienced. I'm really looking
forward to having a prom full of queer people. Prom is such a big high school milestone; it should be a place where you
feel safe to be your true self. The Pride Prom is going to do that in a whole new way." Ryan Nelson, Junior
Quotes from Families about their excitement for Camp Fierce!
"This world requires my daughter to be fierce each day; she has to assert who she is, teach others, and brace herself for
how they may react. It was a relief to have a space for her to just be a kid. It was pure joy for her." - (Parent of 8-year-old
camper)
“I was so relieved and excited to finally find an LGBTQ+ Camp for my teen. I had searched and searched the area and all I
could find were sold out or camps that were in another state. My Trans teen feels most accepted with like -minded
peers. I also feel it is a SAFE SPACE for him. We can't wait and are counting down the days!” - (Parents of teen camper)
“I'm excited for Camp FIERCE so that my kiddo has a safe, affirming, and fun camp experience. For him to have a place
with other transgender, gender expansive, and gender non-conforming kids to connect with and enjoy what a summer
camp is all about is heart-filling for me as a parent. He is so positive and assertive with his identity, and still, he shares
that he doesn't understand why some people think you can only be a boy or a girl. It's so needed to have a space like
Camp FIERCE for kiddos to be themselves without having to justify or explain, but just be accepted and understood.”
(Parent of 7 yo camper)
Why Does Team Fierce Matter?
“Growing up as a queer kid can often be difficult in the world and environment we live in- I know that all too well, but it
doesn't have to be that way. By showing kids that they can find community, friends, and happiness in the LGBTQ+
community, it can bring them security that will follow them through the rest of their lives. I would love to be the role
model I never had to these kids, and it would make me proud to be a part of something so amazing; the outreach that
this program could have in these kids' lives is something I would want to contribute to.” (16-year-old)
“I grew up quite rough, I quite literally escaped to the Bay Area earlier this year to be surrounded by more like -minded
people, I want to get more invested in this community and think I have a lot to offer queer youth. I have spent most of
my life taking care of anyone younger than me, and for once I would like to see the skills I've earned be used in an
environment where I can truly be myself too.” (17-year-old)
“I think that queer youth having a positive queer role model is one of the best gateways into a strong foundation of self-
acceptance. I would love to be a part of that acceptance for someone!” (17-year-old)
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“Growing up as gay the lgbtq+ community has been a great safe space for me. After this camp got brought to my
attention it sounded like a great way to help give back to the community.
I feel like this would be a great opportunity to maybe try and help the lgbtq+ youth seeing as I am trans (ftm) and I'm
Omnisexual. i just feel like seeing the kids and possibly being able to help them would be awesome” (17-year-old)
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RYSE - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
"RYSE is more than just a place. RYSE is more than just a building. More than just a campus. RYSE is a home. And not
just because of the building itself, but because of the people in it."
- Adriana Avalos, 2022 Richmond Youth Poet Laureate
MHSA services provided by RYSE in the past reporting period continue to facilitate access and linkage to mental health
care (through a racial & gender justice, trauma-informed, healing centered approach), improve timely access to mental
health services for young people in West County strategies that non-stigmatizing, non-discriminatory, and which actively
address stigma and discrimination that creates physical, mental, and emotional harm and burden for young people in
West County.
We are proud to have completed construction of RYSE Commons and for it to serve as a beacon for hope in the future
for Richmond and the Bay Area. We know, more than ever, that RYSE Commons will not just be a new building. It will be
the physical manifestation of the collective care, creativity and healing that will steward our liberation praxis.
RYSE’s work continued to be hybrid in 2021. We returned in-person Sept-Dec, limited to cohorts of young people. From
Dec-Jan, RYSE pivoted back to virtual in response to the surge in COVID-19 cases. From Feb-May, in-person cohorts and
direct service meetings took place on site. In May 2022, RYSE hosted a Member ReOpening Week and resumed capacity
for drop-in youth attendance and small-scale community events. We have adapted safety and screening protocols,
including full vaccination and weekly testing for staff, available testing for youth, COVID vaccine info -sharing, linkages
and referrals. We continue to work in coalition across CCC toward an ecosystem of support for young people and their
families. In June 2022, co-tenant partners The Hidden Genius Project and the Young Women’s Freedom Center moved
into RYSE Commons, with HGP providing weekly programming throughout the summer. Throughout the year, young
people have stepped into leadership roles in the design and vision of RYSE Commons as a sanctuary, creative space, and
healthy home for Black, Indigenous and Young People of Color (BIYPOC).
As RYSE expands from 6,600 to 45,000 square feet, we have increased our facilities staffing and administrative roles to
hold this greater physical responsibility and be able to hold infrastructure needed for many of the big ideas for the next
5 years, including co-tenants and event rentals. RYSE has designed a microsite that shares the roots and vision of RYSE
Commons and will continue to evolve to reflect young people’s vision for WCCC.
https://rysecenter.org/rootedandrysing.
Direct Service
“Honestly, I have been very sad and—if not sad—mad. I don’t like being at home as much, but I try to get over it. I
don’t feel physically healthy. I’m struggling to find motivation to do anything.
- Youth Member, Fall 2021
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Amidst the ongoing and, in many cases amplified, impacts of the pandemic on our communities, we stay steadfast in all
our relationships and connection. RYSE works in persistent proximity with young people to listen to, validate, and hold
their lived experiences and articulations of distress, as well as those of resistance and resilience. We also work in
proximity to the organizations and agencies responsible for young people. The RYSE clinical and case management team
has continued to connect with young people in the methods that best fit with their lives and needs, from teletherapy to
home visits to in-person, with increased in-person drop-in hours starting in February 2022. The team continues to refine
our Clinical Referral process, and to update RYSE’s case review process to help the broader system of staff support more
young people coming into the center with more acute needs.
The COVID-19 pandemic continues to amplify existing inequities across all dimensions of health and well -being for our
community, including health care, housing, economic security, education, and physical and emotional safety. In many
cases, young people are struggling even more now than they were in 2020. Young people have raised the importance of
wellness spaces, opportunities to share their feelings, and to (re)build relationships and social networks following the
tumult of the past years.
As is common across the mental health field, we have encountered challenges in hiring a Clinical Director following the
death of RYSE Clinical Director Marissa Snoddy in Jan. 2021. In February 2022, RYSE began a contract with Jen Leland,
LMFT as an Interim Clinical Supervisor, working with Erica Woodland to support clinical staff and to conduct outreach for
a full-time Clinical Director hire. This search is still ongoing. In July 2021, RYSE hired an additional bilingual therapist as
well as a new clinical case manager.
Health and Wellness
RYSE’s integrative program model works to improve the social and material conditions for young people in Richmond
and West Contra Costa County. RYSE recognizes that a community mental health model must incorporate multiple
modalities and points of entry for a youth to seek out the services they need to thrive. Health and wellness content
promoted via social media (Instagram Live videos and TikTok) also engaged youth in our community. Ongoing inquiry
and design spaces with young people have created spaces for them to design RYSE Commons for safety and belonging,
and to share how leadership development, organizing, and arts-base healing are essential strategies for health and
wellbeing in their lives.
In FY 21-22, we served 340 young people, plus hundreds of youths and adults engaged through online/events. As
pandemic conditions shifted, RYSE began the year with virtual and hybrid programming only for closed cohorts of young
people, which has shifted to in-person drop-in options through Spring-Summer 2022. Community events are largely
through virtual trainings and workshops, as well as some in-person outreach and arts events held outdoors in RYSE’s
new courtyard. Staff have conducted outreach visits to high schools and partner agency sites and continue to conduct
programming within juvenile hall.
We are experiencing the new challenge and opportunity to work with young people who have “aged out” of RYSE over
the past 2+ years, and to conduct outreach to young people in local schools who are learning about RYSE’s presence in
the community for the first time.
● COVID-19 Response - Amidst the surge of the Omicron variant in December / January, RYSE staff and members
needed to adapt to this period of uncertainty by suddenly pivoting back to a virtual model for the entire month
of January. During this time, many students felt that their safety and quality of education was being sacrificed. In
response, RYSE offered a virtual wellness space for youth and worked with WCCUSD educators & students on
how to voice demands for better support from district leadership. Between RYSE’s own fund and the Richmond
Rapid Response Fund (in which RYSE is a lead partner), hundreds of COVID-19 emergency disbursements have
been issued; partners are looking at the strategy and policy pathways between this response and the need for
universal basic income. Our intake form asks participants to share what they want to know about COVID-19; we
received some of the following support requests in responses: finding a health provider/insurance, how COVID-
19 impacts youth, rights/resources for undocumented residents, signs and symptoms of COVID-19, student
rights/resources, what to do if someone in my household has been exposed/tested positive, where to get a
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COVID-19 test, and workers’ rights/resources.
● Education & Economic Justice - Over the past year, 83 young people engaged in direct education supports,
including college access planning, reentry support, and graduation / post-graduation planning. RYSE staff have
engaged in intensive and deep relationships with the young people on their caseloads during an extremely
challenging time for young people’s mental health. RYSE provided drop-in tutoring, educational advocacy, and
college support for young people, both virtually and in-person. This includes supporting young people in creating
SMART goals that establish both long-term goals and shorter-term milestones. All youth cohort members
participated in a financial toolkit pilot designed by Community Financial Resources, that consisted of multiple
modules and support with setting up a savings account and credit restoration as needed.
● Identity Groups and Peer Support - RYSE’s Community Health Manager collaborated with the College Access,
Education 4 Liberation, and Young Men’s Group programs to hold Health and Wellness workshops tailored to
each group. Throughout Summer 2022, RYSE held a Young Men’s Circle and engaged young people in planning
for and participating in PRYDE month activities in June 2022. This included a youth-led workshop on gender
fluidity and was an open space for young people to come learn and deepen their understanding of gender.
Additionally, RYSE staff provided warm hand offs and referrals to young people seeking case management,
clinical therapy, or mental health supports.
● Leadership Cohorts & Career Pathways - RYSE continues to empower young people in building their capacity to
lead and advocate for the health of their community. RYSE’s April 2022 Youth Leadership Institute prioritized
relationship-building and creative healing and organizing tools. Activities examples include LinkedIn workshops,
an Organizer’s Self Portrait, What’s Going Down in Our Schools, HipHop and Me, Self-Portrait Painting, Ancestor
Poetry Workshop, Historical Medicines and more. Feedback (n=24) included:
● 89% of youth participants felt that their experience helped them feel more grounded in RYSE’s values.
● ⅓ of respondents identified Shared Power and Relationship-Building as the most clearly felt value in the
new RYSE Commons Building; ¼ identified Safety; and ¼ identified Creativity and Play.
● 95% felt like RYSE staff were supportive and followed community agreements; 89% felt like their peers
were supportive and followed community agreements.
● 89% felt that YLI workshops helped them feel more connected to their community.
● 70% felt that the YLI workshops supported their leadership.
In September 2021, the “outgoing” WCC District Local Control and Accountability Plan (DLCAP) cohort and RYSE
staff conducted hiring of the next internship cohort for the 21-22 school year. After reading through 70 interest
forms, hosting 2 info sessions, interviewing 29 youth and many google docs and conversations with staff, the
team hired 12 young people for the DLCAPs, Immigrant Justice, and Richmond Youth Organizing Teams. Youth
cohorts have been particularly concerned about covid safety and clear communication with families by the
school district. They have been attending and providing statements at school board meetings, engaging in
organizing with community partners, and helping to host wellness and debrief spaces for their peers as part of
RYSE programming.
● RYSE Culture Builders - In Fall 2021, RYSE hired a team of 6 culture-builder interns, and in April 2022, hired 3 of
them as part-time staff. This team of young people worked to plan for the opening of RYSE Commons, trained in
RYSE’s values and member agreements to engage their peers, provides new member orientation, and maintains
culture in the RYSE space. Their work also included planning outreach activities to WCCUSD schools to bring new
young people to RYSE Commons.
● Arts-Based Healing - RYSE’s AMP internship program for young people ages 13-21 offers weekly artistic
mentorship, project-based learning, and opportunities to facilitate workshops, create art, and apply their skills at
RYSE and in the community. RYSE AMP cohorts include concentrations in Visual Arts, Performing Arts, and
Music. RYSE transitioned to in person cohort-based programming in the fall of 2021, where all AMP interns met
weekly with their peers and mentors to develop personal and collaborative projects, perform, present on
panels, and co-facilitate workshops for educators and students. A few highlights include: Visual Arts AMP interns
created animations in collaboration with RYSE dancers and videographers, Performing Arts AMP interns
coordinated and performed at Raise the Bay (a concert held at RYSE in partnership with UC Theater, see slide 13
for more information), and Music AMP interns began producing beats and recording tracks in RYSE’s newly
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constructed and wired music studio. Performing Arts AMP intern (formerly an Event Production AMP intern),
Sukari Wright completed the script for RYSE’s multimedia production, The Land of Sankofa, and was invited as
the lead young person in Hewlett Foundations’ Think Tank on Creative Youth Development. RYSE launched our
2nd year of hiring a City of Richmond Youth Poet Laureate, who performed at numerous health and community
outreach events in the Bay Area.
RYSE arts programs offer young people opportunities to explore diverse arts practices at beginner, intermediate,
and advanced levels where they develop technical skills and creative voice with opportunities for public
performance, publication, teaching, and speaking engagements. Visual Arts continues to be a critical practice in
our community partnerships as well, including Freedom Beatz, a partnership with Contra Costa County’s Juvenile
Hall and Arts Now: Arts Integration Professional Development for West Contra Costa Unified School District
teachers. Freedom Beatz promotes relationship building amongst youth, staff at The Hall, and arts educators,
and focuses on healing, social-emotional learning, creativity, intellectual curiosity, and confidence building
through song writing, poetry, and visual arts. In partnership with Richmond Art Center and East Bay Center for
the Performing Arts, Arts Now offers professional development for WCCUSD classroom teachers. Arts-base
healing is a core component of Arts Now; young people co-create teacher lesson plans, co-facilitate workshops,
and share their voice and insights on their personal educational experience through conversation and
performance.
● Freedom Beatz - Freedom Beatz promotes relationship building amongst youth and staff at Juvenile Hall and
focuses on healing, social-emotional learning, creativity, intellectual curiosity, and confidence building through
song writing, poetry, and visual arts. We offered two pop ups workshops and one full series for 41 participants, 8
probation staff, and 4 CCOE teachers.
● Love and Rage Mural- In Feb ‘22, RYSE members and staff completed the Love & Rage mural. The initial idea for
the mural within RYSE Commons was born through RYSE’s Designing Belonging partnership with California
College of the Arts and was completed by RYSE’s Alphabet Group members and local muralists. The mural
reflects RYSE members’ cultures, communities, and power: honoring those who came before us as well as those
who work to create more safe and welcoming spaces for LGBTQ+ and BIPOC youth. The Love & Rage Mural was
inspired and envisioned by RYSE members, honoring queer Black, Indigenous, People of Color (BIPOC) young
people in Richmond, CA. The initial idea for the mural within RYSE Commons was born through RYSE’s Designing
Belonging program, in partnership with California College of the Arts (CCA). RYSE members partnered with CCA
students to envision a mural that embodied the RYSE value of Love & Rage. Young people articulated a portal
that connected their love and rage; they envisioned scenes that demonstrated the injustices that exist in
Richmond and are mirrored throughout the world. They also hoped to highlight the intersectionality, power,
struggle, and joy of the Richmond community. They defined scenes of celebration and peace, as well as protest,
and wanted the mural to create a sense of belonging for each viewer to see themselves represented in the art.
Ideation sessions continued into 2021 in partnership with East Bay Getting to Zero, RYSE’s Alphabet group
members, and local muralist Agana Espinoza (DJ Agana). Over Zoom meetings and jamboards, RYSE members
reflected on the original mural ideas and the need to highlight the LGBTQ+ youth culture of Richmond & Contra
Costa County, as well as the style, power, and creativity of Black, Indigenous, Youth of Color. Agana presented
mural drafts to the team, who offered feedback and selected the final design. The mural was completed in
January 2022 by Agana, with support from local artists, as well as RYSE members and staff. The mural reflects
RYSE members’ cultures, communities, and power: honoring those who came before us as well as those who
work to create more safe and welcoming spaces for LGBTQ+ and BIPOC youth. The mural includes a dedication
to those that passed away - founding RYSE member Kenji Jones and Clinical Director Marissa Snoddy. Love &
Rage’ was gifted to RYSE by East Bay Getting to Zero.
● Healing Garden and Outdoor Space - Also informed by the Design for Belonging and youth inquiry, the Healing
Garden and Outdoor Space are in progress. Each space includes outdoor meeting and reflection spaces, and
during Membership Week (May 17-22) staff held daily meetings to reflect on how spaces were used and
adjustments that can be made. Spring 2022 Design for Belonging meetings, which have included 4 RYSE youth, 2
CCA students and 2 arts and design educators, who are planning a story collection process and zines about
belonging and healing that informs how we design and construct the healing garden.
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● Youth-Led Community Events - RYSE youth leaders have held community events engaging peers and have
supported in-class outreach events during the Fall. From Jan - Feb ‘22, RYSE youth led in planning of RYSE’s Black
Culture’s Month events – using collective brainstorming to uplift the power and resilience of Black culture.
Honoring a core value of RYSE, Love & Rage, members coordinated BCM events, guest speakers, and a Black
Culture’s Month spirit week for members and staff. In collaboration with UC Theatre, RYSE hosted "Raise the
Bay," a femme-centered concert in celebration of BIPOC women and the femme identified community for
International Women’s Month in April ‘22. This event was led by RYSE young people, and marks the first concert
to be held on our newly completed RYSE Commons campus. In June ‘22, RYSE hosted its PRYDE Month with the
theme Show Out and Be Proud.
● Outreach and Linkages with Local Schools - Since April, RYSE has hosted over 100 young people and 10 teachers
for site visit field trips in collaboration with Richmond High School’s Law Academy and Spanish-Speaking
Summer Program for English Learners. During these visits, teachers and young people were able to see and
experience our new, expanded campus, participate in staff-led arts workshops, and have a music- and activity-
filled lunch in our outdoor courtyard. During this visit, teachers and young peopl e were able to see and
experience our new, expanded campus, participate in staff-led workshops, and have a music- and activity-filled
lunch in our outdoor courtyard. Following the visit, over 50 youth attendees registered to become a RYSE
member. All attendees participated in youth group reflections – here are a few comments about the day:
○ "The whole activity made me happy."
○ "My teachers brought me joy."
○ “Painting brought my heart peace."
○ "Seeing everyone enjoying themselves in the sun!"
○ "Being in the music room studio."
○ "The things that brought me joy were my friends and the fun activities. My heart is happy and healthy."
Trauma Response and Resiliency
RYSE staff have also seen how the health burdens of young people have continued to be exacerbated by conditions of
the ongoing pandemic. As too many in our community are engulfed in survival mode to tend to basic needs, we are
working to respond to those needs and the compounded distress. We are responding to an increase in severe mental
illness, suicidal ideation, anxiety, and depression. We are fielding increases in domestic violence and intimate partner
violence, human trafficking, eviction and displacement, and gun violence - all alongside the ongoing harms and disregard
by the systems responsible for young people. Clinical and case management staff were deemed essential workers in
order to provide in-person supports where needed, along with flexible virtual supports as met young people’s needs. In-
person supports have included hospital bedside support, emergency triage meetings, clinical therapy, case
management, juvenile custody transition/reentry meetings, and emergency transportation support. In FY 21-22, we
served 65 young people with clinical and case management services.
● Community Triage and Care - RYSE coordinates with social work staff at John Muir to ensure that young people
served through that program have medical coverage, including connecting them to advocacy/ navigation
support in getting enrolled with insurance. RYSE actively partners with school service providers, foster care case
workers, transitional housing, hospitals, probation to do outreach and linkages. RYSE also works to increase
access to mental health services for Spanish speaking community members, including hiring multiple Spani sh
speaking community engagement staff as well as Spanish-speaking clinical therapists. These partnerships with
John Muir Medical Center, Lifelong, and others work to improve timely linkages to psychiatric consultation. RYSE
prioritizes providing mental health access to people who are not insured or who are experiencing gaps in
coverage, through our intake process and partnerships.
● Case Management & Clinical Therapy - RYSE's clinical team works to address acute and ongoing needs of
violently injured youth and their families through mentoring, intensive case management, resource navigation,
and holistic supports. Intervention Specialists provide bedside intervention and post-discharge support services
for young people affected by violence. In this grant period, RYSE has provided at least 4 support services per
client, including: welcome home care packages; support with transportation; legal referrals/support; health care
enrollment; providing information to the family; clothing support; DMV appointments; transportation; grocery
shopping; housing and rental assistance; anger management programming; academic support;
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employment/career support; and providing personal protective equipment. Crisis response and case
management continued to be acute and ongoing for young people in RYSE’s network; with the return to in-
person programming we have revived and updated our case review and referral process, working to ensure that
staff with the strongest relationships with impacted young people are working in alignment to support needs
both onsite and off.
● Probation, District Attorney’s Office - RYSE’s Education & Justice Department continues to provide tailored
Transition and Reentry plans in collaboration with young people and staff at the Probation Department, as well
as facilitate our R.E.S.T.O.R. pilot program, a Restorative Justice diversion program in which youth who are
arrested are referred to RYSE by the District Attorney's office, then engage in a restorative conference to
identify, address, and meet unmet needs in the youth’s life. All young people in R.E.S.T.O.R. also have access to
RYSE’s onsite linkages, wherein a young person can enroll in RYSE workshops and programming (spoken word,
youth organizing, visual arts, beat making, etc). These linkages between divers ion and RYSE programming
encourage a greater sense of belonging and purpose for the young person – making for a seamless transition
from R.E.S.T.O.R. into RYSE’s general youth programming.
● School Climate - RYSE staff and youth have been working on building responsiveness from the district to what
young people are experiencing, especially in the conditions exacerbated by the pandemic and recent threats of
community violence. With recent national mass shootings and a school system that provides little emotional,
social, or mental health support to its students, youth and staff have felt a need for deliberate and intentional
safety measures and mental health support. Maintaining our commitment to the safety of young people and
their communities, RYSE remains in direct contact with district leadership – giving direct and immediate
feedback to schools about the safety of their students and holding them accountable to the WCCUSD Safety and
Positive Climate Resolution. Before the pandemic and increasingly during the pandemic, RYSE has also begun a
practice of reaching out to as many partners and district staff as possible when we learn of serious incidents
involving threats, violence, and harm at or near school campuses. This impromptu response has become a go -to
email group to share, inquire, and provide updates on incidents and concerns. Central staff including the
Superintendent, the teacher’s union, district trustees, as well as a range of community partners are part of this
space. RYSE remains part of school district safety task forces, and recently joined the District’s Community
Schools Support Collaborative. We continue to field daily requests and referrals from schools and school -based
clinics for mental health and crisis response supports.
Inclusive Schools
RYSE continues to raise visibility and promote action on gender justice and queer liberation in WCCUSD as integral to
youth leadership and to creating safe space for young people of color. By staying committed to serving young people
through all their varied experiences, self-discovery, and changing identity awareness and expression, RYSE served youth
identifying as LGBTQ, and maintains an environment that prioritizes queer safety and leadership for all members.
● RYSE PRYDE Month activities included Fly Your Flag, Femmly Masc, Wear My Pride in my Hair, and jewelry
making workshops. Young people involved in our open Sashay Away workshop series, a program dedicated to
fashion design, confidence building, and runway walking, hosted the RYSE PRYDE Fashion Show at the end of the
month to showcase their work.
● In the Spring 2022 semester, RYSE youth continued to host Student Town Halls and conduct Youth Participatory
Action Research into the impact of high school conditions on students’ mental health. Youth organizers in the
Education for Liberation cohort completed a website that can hold data gathered by students and continue to
advocate for policies and practices in schools that meet the emotional needs of students as full human beings.
One RYSE member is currently serving on the WCCUSD Student Youth Council and Student Board of Trustees
and has spoken at District Board Meetings to advocate for greater COVID safety and testing protocols in district
schools.
● RYSE youth attended the SF Bay Area Regional Community Schools Forum hosted by California Department of
Education on Wed, Dec 1. These forums are for students, families, educators, and community members to
impact decisions the State is making about how the $3 Billion Community Schools program will be implemented
next year and beyond. This investment came out of the advocacy and organizing of many grassroots
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organizations, students, families, educators and community members. Out of over 90 attendees, only 4 were
youth - 3 were RYSE members.
● As an organization, RYSE has continued our arts partnerships wherein RYSE youth artists collaboratively co-
design and co-lead professional development sessions for WCCUSD teachers to help teachers build capacity for
arts-based healing in their classrooms and cultivating trauma-informed spaces. After a successful pilot
collaboration supporting WCCUSD’s Visual and Performing Arts program and teaching artist practice exchanges,
RYSE hosted its first onsite Arts Now Saturday Institute for 50 WCCUSD teachers, in partnership with young
artists, East Bay Center for the Performing Arts, and Richmond Art Center in March 2022. Classroom teachers
attended a series of workshops on exploring their own identities, including the art of monologues, embodied
healing practice, and black-out poems to process experiences and access their inner child. Feedback from Arts
Now attendees included:
○ "This is so grounding. Thank you."
○ "My colleagues talked about the vulnerability they experienced and how it helped them grow."
○ "I learned so many things, Adriana's spoken word poem was incredibly inspiring- I want to share it with
my students and it reminds me to dig deep into poetry."
○ "I want to continue educating myself on equitable teaching, and how to elevate all cultures in my class."
○ "I am very excited to get my students thinking about their own past and celebrating themselves."
Systems Change
Our Theory of Liberation and service-for-systems change frame requires proximity, loving support and response, and
collective power-building. It has allowed RYSE to center communities that experience disproportionate harm by systems
and pandemics. RYSE continued to coordinate mutual aid and rapid response through the WCC Care Coalition, The R3F,
and RYSE’s COVID-19 Youth Fund.
● RYSE Commons & Activation - In May 2022, RYSE completed construction for the RYSE Commons 45,000 square
foot campus, and the space fully opened for young people. During our 2021 Youth Leadership Institute, 28 youth
leaders attended tours of the campus under construction and engaged in planning and values working groups
that guide RYSE Commons opening and presence. 16 Reopening Interns spent July-October engaged in review of
RYSE’s cultural agreements, design of the physical space and technology protocols, and planni ng for RYSE’s
opening for their peers. Youth reopening cohorts worked through Summer and Fall 2021 developing house
agreements and designing the innovation center, visual arts and music production studios, black box theatre,
and digital media lab. The RYSE Facilities Team is now working to implement the recommendations and RYSE
members continue to be in inquiry spaces as new phases of outdoor space, murals, and the health clinic design
move forward. By building a space in which young people feel comfortable and enriched, RYSE will be a better
container for transformative systems, policy, and environmental change within the community, as youth will
want to stay and invest their time into RYSE’s space, activities, and values.
● RYSE Climate Resilience & Liberation Hub - (held with partner organization APEN) interns engaged in planning
activities that directly informed solar installation and infrastructure planning on RYSE campus. We have selected
a solar panels and battery storage system installer - installed by end of 2022. The process of working with
climate interns at APEN has been a strong example for cross-organizational partnership and building community
power without necessarily adding more RYSE programs at each juncture. As we benefit from APEN’s expertise in
the technical components for a climate resilience center, both partners agree that the next step is deeper work
with young people across both organizations to determine governance and culture/ components that will ensure
RYSE Commons stays relevant and accessible for young people and their families in Richmond.
● RYSE Health Home - RYSE has continued our convening of stakeholders and health partners to design
infrastructure and develop capacity for a health home partnership model that is located on the RYSE Commons
campus. Partners from Contra Costa Health Services, Lifelong Medical Care, CareStar Foundation, John Muir, and
Health Leads toured RYSE Commons and the future clinic space. The transformation of our previous space into
RYSE Commons and co-located Health Clinic will expand partnerships, bridge institutional services and systems
in Contra Costa County, and serve as an anchor for youth movement building, grounded in racial justice and
equity. In May 2022 a presentation and conversation about progress to-date was held with 20 participants. This
Partner Update shared the ways that the entire RYSE Commons campus is designed to be a liberatory health
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home, with the clinic positioned as a critical component of RYSE’s liberatory public health model. Initial physical
design plans were shared, along with insight from inquiry among young people from 2018 through present.
Partners were asked to share capacity and expertise in a follow up survey to help determine next steps for
organizing and planning for the clinic. A team of Public Health youth interns will also begin work in Fall 2022 to
further design and activation for the clinic space.
● SLIDE DECK:
● RECORDING
● Rapid Response for Systems Transformation - Since March 2020, RYSE has convened monthly WCC COVID
Community Care calls with up to 100 WCCC city and public systems, health and social services providers.
Community-wide coordination through these meetings has included sharing of resources for the community and
youth-specific materials about COVID-19 and school requirements/policies/supports, including
updates/presentation/ social media posts about COVID-19 public health research, guidelines, and local
ordinances. RYSE leadership communicated directly with CCC Health Services Dept., the CCC Board of
Supervisors, City of Richmond staff, and WCCUSD leadership to share needs, understand, and coordinate
resources and response.
● Trauma & Healing Learning Series - In April and May, RYSE launched its Trauma and Learning Series with a 2-
part session on Understanding and Disrupting the Medical Industrial Complex, presented by Health Justice
Commons. These sessions illuminated the incessant ableism and racism within medical and health institutions,
as well as adjacent and intersecting industries, public and private.
● Reimagining Public Safety - RYSE is engaged in Reimagining Public Safety efforts and is cited as a model for what
a non-police response to addressing mental health issues looks like.
● Office of Racial Equity and Social Justice - RYSE continues to serve in key roles for the development and launch
of the Contra Costa Office of Racial Equity and Social Justice (ORESJ). At the end of January, RYSE led an ORESJ
planning meeting that shared field research on systems harm and outlined a six-month work plan for reducing
harm and making policy recommendations through community learning sessions. This was followed by a survey
engaging 2600 respondents and listening sessions engaging 400 participants - to be presented throughout July in
Community Cafes county-wide.
● Health System Funding, Training and Sharing Praxis (CCHS, Health Partners) – RYSE remains in partnership and
advocacy along with public health practitioners across the state. RYSE staff and youth leaders participated in and
led in 2-5 conferences, trainings or webinars per month. A list is available if requested. RYSE’s Executive Director
is also serving on the Measure X Community Advisory Board, formed to advise on the use of new sales tax
revenue intended for regional hospitals, community health centers, emergency response, childhood services
and protective services of vulnerable populations.
● Justice Reinvestment - In planning for the closing of the DJJ in June 2023, RYSE continues to position itself as an
advocate for and collaborator with young people, their families, and their communities. RYSE has sustained its
efforts in building community engagement pathways / partnerships within local school and justice systems. In
our work with the Contra Costa County Probation Office, our Director of Education & Justice is on the DJJ
Realignment Committee and was nominated a co-chair along with the Probation Chief. With young people now
coming to county facilities instead of state, we are working to create a clear step-down approach that includes
robust community-based programming and placements. RYSE is also working to improve county-wide
coordination and reentry support for young people returning to schools amidst discipline and over-policing. It
will require new funding and broad collaboration.
OUTCOMES AND MEASURES OF SUCCESS:
Key measures:
● 70% of RYSE members report benefits of RYSE programs and services that support mental health and wellness.
● 70% of RYSE members report positive or increased sense of self-efficacy, positive peer relations, youth-adult
relations, and agency in impacting change in the community.
Findings: Fall 2021 and Spring 2022 Surveys found that 95% of members agreed or strongly agreed that they are paying
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more attention to their and others’ emotions and feelings and that mental health supports are okay and positive. 80% of
clinical and case management participants who responded agreed or strongly agreed that counseling or case
management is a space of safety, mutual trust, and helping with emotional and navigation goals. 88% of RYSE members
who responded agreed or strongly agreed that they are interacting more with people of different races or cultures,
speaking up more about concerns, and believe they can make a positive difference in their school or community.
Some of the ways that respondents describe RYSE services as different from other spaces they spend time in: “Non-
institutional”, “More support and less judgment”, “safety, comfort, genuine and personal”, “Que en verdad si ayudan”.
Quotes from participants about their experience in the program:
● “[I have learned] new and better coping mechanisms.”
● “I trusted my therapist and I felt safe with them. I was always helped by them and enjoyed talking to them. It is a
place where I can express my need and concern without judgment.”
● “It feels very open and allows me to tap into parts of myself I am not always comfortable with doing.”
● “I am accomplishing goals I thought were almost impossible to complete.”
● “The program allows you to learn more about yourself. Also, it builds relationships.”
● “It’s a safe place for me.”
● “They communicate very well.”
● “I liked the diversity within RYSE.”
● “That I can express myself.”
Key measures: 70% of members demonstrate progress toward desired skills/goals related to their participation at RYSE
(subset of members with a defined plan)
Findings: Using RYSE’s case management database to track SMART goals, as well as case notes, at least 70% of members
with a defined plan demonstrated progress toward a desired skill or goal.
● “I feel very comfortable and safe at RYSE and the staff is always patient and nice.”
● “You actually get to speak about any problem, and they listen.”
● “It’s a safe space where I get to share stuff I don’t have the courage to share with others.”
Key Measures: 70% of RYSE members report an understanding and capacity to build community with races, cultures and
sexual orientations and genders different from their own.
Findings: Fall 2021 and Spring 2022 Surveys found that 95% of members agreed or strongly agreed that they have a
better understanding of themselves and of self in relationship to other people, cultures, identities.
● “This program opened up my mind to a bunch of issues in our community and ways we can help with that. It
helped me gain control in situations like this. And also, was very creative.”
● “It taught me how to make a workshop. How to socialize with people I’ve never talked to before. It reinforces a
sense of community/family.”
Key Measures: 80% of the total number of stakeholders involved in TRRS series will report increased understanding and
capacity to practice trauma-informed youth development.
Findings: In evaluation surveys conducted at Arts Now professional development workshops, the following feedback
was shared (n=39):
● 92% of participants either agreed or strongly agreed that they increased their knowledge on culturally
responsive, healing-based arts curriculum.
● 95% of participants either agreed or strongly agreed that they learned something they can incorporate in their
classroom curriculum immediately.
● 92% of participants either agreed or strongly agreed that the pacing of RYSE’s workshop facilitation fit them
well.
Quotes from attendees included:
● "This is so grounding. Thank you."
● "My colleagues talked about the vulnerability they experienced and how it helped them grow."
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● "I learned so many things, Adriana's spoken word poem was incredibly inspiring- I want to share it with my
students and it reminds me to dig deep into poetry."
● "I want to continue educating myself on equitable teaching, and how to elevate all cultures in my class ."
● "I am very excited to get my students thinking about their own past and celebrating themselves."
DEMOGRAPHIC DATA:
While the total number of youths served during this year is 340, the Race section adds up to more because youth
marked both more than one race and the races they identified. Similarly, the Gender Identity and Sexual Orientation
sections add up to more because some youth selected multiple responses.
➢ Part 2 is blank because we collect info on race and ethnicity together and with some differentiated categories than
MHSA.
➢ Part 5 is blank because RYSE does not ask about specific disability on the member application. We noticed that there
is no place to document atmospheric trauma and distress our member’s experience.
➢ Regarding referrals out for Part 7. We do refer youth to outside services (clinical and
non-clinical), however they often report negative or uncomfortable experiences with outside referrals. In most cases,
RYSE staff continue to provide case management to support engagement in external non-clinical services. On occasion,
members will inform us that they were unable to make an appointment.
➢ Regarding Part 7: Item 10 requesting the average duration of untreated mental health issues, RYSE defines and
addresses trauma and distress as historical, structural, and atmospheric, operationalized through racial oppression and
dehumanization of young people of color (RYSE Listening Campaign,2013; Hardy, 2013; Leary, 2005; Van der Kolk, 2015).
Therefore, RYSE’s work is focused on addressing the conditions and systems that induce and perpetuate distress and
atmospheric trauma, cultivating and supporting community building for collective healing and mobilization to address
the harmful conditions and their generational impacts, and providing tailored supports and services necessary to provide
safety, stabilization, and hope for individual young people and as a community.
We measure impacts related to RYSE’s core strategies and prioritization of relationships as prevention and early
intervention of mental health issues (reflected in our service workplan). We do not measure duration of untreated
mental health issues, as it does not fully reflect, and is dismissive of, the context and magnitude of what young people
are experiencing and embodying. It falls short of the rigor and dynamism we employ as a community mental health and
healing organization. That said, we work in persistent proximity with individual members to listen to, validate, and hold
their lived experiences and articulations of distress, as well as those of resistance and resilience.
EVIDENCE-BASED OR PROMISING PRACTICES:
Again and again, healing-based spaces and programming have been identified by young people and partners as crucial
and lifesaving in the face of compounding mental health, physical, and economic tolls throughout the pandemic,
combined with institutional disregard and neglect. Again and again, RYSE has pivoted and provided community care and
creative healing opportunities for young people and their families. Even while virtual, RYSE’s role as a leader in the field
of Creative Youth Development (CYD) has deepened over the past year. Our CYD model humanizes through reflection,
connection, meaning-making, and narrative building. Young people have identified CYD as fundamental for healing from
violence and distress (interpersonal and institutional), and for building power to dream and enliven the community and
relationships they need and deserve. Some examples include:
● In spring of 2021, RYSE advocated for the Richmond Arts & Culture Commission to create a position for a Youth
Poet Laureate for our city. After an application process led by RYSE, Sheila McKinney was selected to become
the City of Richmond’s first Youth Poet Laureate. With support from CieraJevae Gordon, RYSE’s Media, Arts, &
Culture Manager and former Richmond Poet Laureate, Sheila, age 16, led several workshops and events for
youth and educators. These included Poet’s Corner, a virtual spoken word production by Richmond youth. The
Richmond Youth Poet Laureate enhances youth leadership, encourages self-advocacy skills, and serves as the
ambassador for literary arts, and youth expression in the community. Sheila was interviewed on KTVU on
November 16th 2021, and shared that she started writing and performing in 2020, using poetry as a tool for
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moving the world into a more just and loving place. At the beginning of 2022, Richmond’s 2nd Youth Poet
Laureate, Adriana Avalos, was named. This year’s fellowship expanded to be a part of the National Youth Poet
Laureate program housed by Urban Word, increasing the reach for the community. In her term as Richmond’s
2nd YPL, Adriana Avalos was able to build in her event planning skills, host an assembly on her campus, and
bring the art of spoken word to a variety of audiences throughout her term. As mentioned in the previous
section, she was able to write new works and use poetry to inspire her peers to write spoken word around their
own lived experiences.
● The RYSE Community Portrait Project process was launched in Summer 2021 with staff and youth members,
rooting community building and belonging for Commons in embodied arts. This is a process of honoring and
humanizing, designing belonging in the building before it opens and ensuring that the visual identities of our
community are centered and celebrated.
● In preparation for our RYSE Commons Grand Opening in May ‘22, RYSE AMP interns spent several months
creating new work to welcome the community into our new space. Visual Arts Interns worked on a journal
exhibition and dance animations to project in a 10ft tall RYSE designed dome, Performing Arts Interns created
original poems in collaboration with RYSE dancers, and Music interns created an archive of RYSE member
created music, both past and present, to share during the event. These interns collaborated in deeper ways than
they could have virtually and developed relationships and creative partnerships with each other. Themes that
emerged from their work included liberation, belonging, home, and celebrating and honoring BIYOC (Black,
Indigenous, Youth of Color) of Richmond and West County.
VALUES:
In thinking about how we can best serve our youth in our expanded campus and future health clinic, RYSE engaged
young people in thinking about what safety and belonging look and feel like in 2022. Young people were clear in wanting
a space that feels safer than school-based clinics where young people may be afraid to ask questions, not feel their
questions are respected and/or feel unsure of how their information will be used. As one young person shared:
“What mainly pushed me away from even talking or just thinking about my mental health was like, my experiences at
certain places and with certain people. And people not really caring about you, but… just, it's their job type thing.”
In the forthcoming clinic, young people see the potential for internships, shadowing, and certification opportunities.
They also hope to access a full spectrum of health services – everything from qualified professionals, people who can
render first aid in an emergency/urgent care to therapy, aroma therapy, yoga, skin care, nutrition, drug and alcohol
prevention and support, dental, queer and trans inclusive sexual and reproductive health – including support related to
sexual assault or sexual harassment. The full spectrum of support included several mentions of support for pe ople
having their periods, from supplies and resources to alleviate cramps (heating pads, pain meds) to laundry facilities and
extra clothing.
This summary marks a point in time. RYSE’s practice of Radical Inquiry (described in the section that follows) and Impact
Planning continues as the new space and programming come to life as RYSE Commons. Future conversation groups will
refer to and build upon the conversations summarized here and will be coordinated with RYSE Partners from Hidden
Genius Project, Young Women’s Freedom Project, Native American Health Center. Collectively, they will engage with
larger groups of young Black women and men, queer and trans young people who have engaged in survival economies
now or in the past, and Indigenous youth. Additionally, RYSE intends to develop and engage young people in paid
positions to continue to advise RYSE Commons, including future inquiry.
The shift in our world and work since March 2020 has illuminated the opportunities and challenges to how RYSE
conducts youth-centered programming, holds systems accountable, holistically supports young people and staff, and
leverages our campus to truly serve as a hub for youth -led visions for equity.
VALUABLE PERSPECTIVES:
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● In early May, RYSE made the decision to cancel the Grand Opening of our newly constructed building, RYSE
Commons. With over 700 guests registered during a COVID surge in the Bay Area, we decided to postpone the
event to prioritize the safety of our young people and community and focus instead on a member week where
we could welcome young people and celebrate our return to drop in programming. All of the work young people
developed were showcased for their peers and staff during our Grand Opening week for members and are
featured as well as on our microsite. The Rooted & Rysing Microsite is an interactive experience showcasing
RYSE’s values, new spaces, and our community: all of which contributed to RYSE’s latest evolution, The RYSE
Commons campus. The 45,000 square foot space now includes a multi-purpose courtyard, meditation garden,
and new state-of-the-art facility designed by Richmond youth. This microsite reflects RYSE's Theory of Liberation
and features a youth-led map of the space. RYSE’s seven values of Safety, Youth Power, Love & Rage, Shared
Power & Relationships, Healing Centered, Racial Equity & Justice, and Creativity & Play come together in this
visual representation. This site will continue to grow and blossom and be a home for young artist work.
● In Nov 2021, for The Lewis Prize for Music, young people conducted a tour, performed, and described our
healing-centered approach and how they envision RYSE Commons as a hub for youth creativity and systems
transformation. On January 11, 2022, The Lewis Prize for Music announced that RYSE is one of four recipients of
the Accelerator Award. The Lewis Prize produced the following video highlighting RYSE.
● YR Media, an organization dedicated to young, majority BIPOC creatives, journalists, music producers, content
creators and entrepreneurs, visited RYSE and conducted interviews with staff and members. On the cusp of the
new campus getting ready to open, they spoke on where RYSE came from, where it's at, and what it means to
them in this video: Healing a Community Through it’s Youth.
● Opening the RYSE Commons campus, we knew that in order to deepen our commitment to youth power, we
needed to go beyond what RYSE could do as a single organization. To more holistically serve and empower
young people, we partnered with organizations who shared our commitment to youth power and social justice
while offering their own unique perspectives, missions, and modes of support. The Hidden Genius Project trains
and mentors’ Black male youth in technology creation, entrepreneurship, and leadership skills to transform their
lives and communities. As they continue to celebrate their 10 year anniversary, The Hidden Genius Project seeks
to strengthen the field of technology education for young people across communities. The partnership and
perspectives of participants is highlighted in this video: RYSE x Hidden Genius Project.
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STAND! FOR FAMILIES FREE OF VIOLENCE - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
☒ Provide access and linkage to mental health care
☐ Improve timely access to mental health services for underserved populations
☒ Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
1. Our Youth Education and Support Services (YESS) program offers education, prevention and early intervention
services that support middle and high school students with navigating healthy relationships. Our You Never Win
with Violence workshops (one focuses on teen dating violence and healthy relationships and the other on teen
sexual harassment) are offered in individual classrooms. Through these workshops we educate youth on
warning signs for teen dating violence, inform them of the reporting process, and l ink them to supportive
services (i.e., student health center, therapy, crisis lines, our support groups, and our STAND! counseling
services). Our support groups (Expect Respect and Promoting Gender Respect) work with 10-15 youth for an
entire semester utilizing evidence-based curriculum and promising practices to support youth in exploring
relationship trauma, healing, and tools for healthy relationship behavior.
2. Our expected outcomes were to provide primary prevention activities to educate seven-hundred fifty (750)
middle and high school youth about teen dating violence, up to sixty (60) school personnel, service providers,
and parents, subject to their capacity to participate with Contractor’s outreach efforts, with knowledge and
awareness of the scope and causes of dating violence, including bullying and sexual harassment, to increase
knowledge and awareness of the tenets of a healthy dating relationship.
3. We served Six Hundred-Forty-Nine (649) participants. With schools returning to in-person, following a year of at
home studies due to Covid-19, most schools had a high number of student referrals for support groups awaiting
us. This high number of referrals meant that we needed to bypass classroom presentations (where most
participants are typically recruited) in most cases, getting straight to support groups. In multiple schools, we
offered multiple support groups due to the high referral demand.
OUTCOMES AND PROGRAM EVALUATION:
In 2020, we shifted most of our services to an online format to be assemble for the students in Contra Costa County.
Returning into schools in the fall of 2021, community partners like STAND! and schools in WCCUSD, had to strategize
about how we could support students in getting reacclimated to the return to in-person services. At some schools, they
had already accumulated large cohorts of student referrals, while in other schools we needed to take more strategic
routes to getting students into services, i.e., tabling and outreach. Only a few schools were able to provide a space for us
to continue our typical way of providing outreach and recruitment for services with classroom workshops and
presentations.
The Covid-19 pandemic has had a huge impact on schools’ accessibility, student services, and student learning. Schools
continue to struggle to be equipped to accept many supportive services for students from outside providers due to the
constraints caused by Covid-19.
By the beginning of 2022 and the Spring semester, most schools had sufficient time to reacclimate themselves and were
ready to have STAND! rejoin them. We were able to provide a wider range of services at more schools than we were
present in, in the fall. Due to Covid-19, two of the schools we are consistently providing services in were not able to
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accommodate us for the full 21-22 school year. One of the two was able to welcome us back in the Spring, but the other
was not able to accommodate us at all during that time. This did cause the total number of students reached to be lower
than originally anticipated.
During this reporting period, we were able to provide the following services to students:
1. During this reporting period we served Four hundred- Thirty-two (432) participants in eighteen (18)
presentations of “You Never Win with Violence”.
2. Twenty-One (21) Expect Respect and Promoting Gender Respect gender-based support groups conducted.
3. We also reached Adult Allies: Thirty (30) teachers through eighteen (18) presentations, and Twenty (20) other
school/community personnel trained. Additionally, we reached sixty (60) adults through a presentation in June
2022 for the Church Women United foundation.
All data collected from pre and post evaluation surveys are initially reviewed after each presentation and/or support
group to determine if clients completed the questionnaire and if the surveys contained information requiring staff
immediate follow up and/or intervention services. If staff identify a need for follow-up or intervention, they make
additional contact with the student in need, and support them by linking them to the appropriate supportive service.
DEMOGRAPHIC DATA:
All demographic data is collected from pre and post evaluation surveys given to students when services are prov ided.
This information is collected and entered our database.
Please Note: Our current database system only reflects inputs from students who elected to “complete” a survey. Data
for students who elected not to do a survey or submitted an incomplete survey is not represented in our database. We
always keep sign-in sheets that reflect the actual total number of students receiving each service. Our agency is in the
process of finding a new database option that will better support our reporting needs.
Additionally, there are several pieces of demographic information that we do not formally collect and therefore cannot
report on at this time. These areas are ethnicity, sexual orientation, gender assigned at birth, disability status, and
military status (does not apply to age group receiving services). While we are often made aware of these pieces of
information while working with students, these demographics are not included on our standard documentation and
therefore we are unable to report on these numbers.
The YESS team provided services to Four hundred-thirty-two (432) students by providing eighteen (18) presentations of
YNWWV. The demographics listed below only show three hundred and sixty-two (362) students from the completed
and collected pre and post evaluation surveys received back from teachers. The remaining 70 students did not complete
surveys.
Total Clients Served:
We have served a total of six hundred-forty-nine (649) clients through all our Prevention Programs throughout the
Fiscal Year. Four hundred-thirty-two (432) of these students were reached through our eighteen (18) YNWWV
presentations, while two hundred seventeen (217) were reached through our support groups. The data below is only
representative of the students who completed both the pre and post evaluation surveys, not the full number of students
reached.
Gender:
Male Identified: 192 clients; Female Identified: 273 clients; Unknown/Unreported: 55 clients.
Age:
0-12: 0 participants; 13 – 18: 520 participants
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Race/Ethnicity:
African American/Black: 67 participants; American Indian/Alaska Native: 0 participants; Asian: 49 participants; Native
Hawaiian/Pacific Islander: 2 participants; Caucasian/White: 20 parti cipants; Hispanic/Latino: 292 participants; Indian: 0
participants; Other: 4 participants; Multi-racial: 61 participants; Unknown/Unreported: 25 participants
Region:
Central County: 0 participant; East County: 0 participants; Unknown: 0 participants; West County: 649 participants.
LINKAGE AND FOLLOW-UP:
Students who are identified as needing intervention services, which can include therapeutic services, will be linked to an
appropriate service. Referrals are immediately responded to as it is a warm hand-off to another program.
VALUES:
The YESS program operates within the policies and procedures of our parent organization STAND! for Families Free of
Violence. STAND! is a catalyst for breaking the multi-generational cycle of violence, promoting safe and strong families,
and rebuilding lives. This requires that all staff adhere to state laws governing client confidentiality and professionalism.
STAND!’s policies and procedures require staff employ a client centered, trauma informed approach to service provision.
STAND!’s policy requires staff to respond to client’s inquiry within 24 hours of contact with follow up services and
support.
STAND! services include a twenty-four (24)-hour Crisis Line, twenty-four (24) bed Domestic Violence Emergency Shelter,
seven (7) Transitional Housing Units, Community Services Intervention program located in east, central and west Contra
Costa County; a clinical/mental health services program, and a Non-Violence Program for formerly incarcerated clients.
VALUABLE PERSPECTIVES:
STAND!’s YESS Team program is most proud of the following events in this reporting period:
1. We were able to successfully return to in-person services at 4 different High Schools in WCCUSD.
2. Two of our Youth Against Violence members (YAV) authored on a State-wide tool kit on teens dealing
with Teen Dating Violence. This was in partnership with The California Partnership to End Domestic
Violence, for Teen Dating Violence and Prevention month 2022 (February).
3. YAV volunteers and STAND! staff held a Teen Dating Violence and Prevention Month Campaign event
at Fernandez Park in Pinole, Ca on February 26, 2022. The Youth Against Violence volunteers created a
campaign called “Hands to Heal, not to harm” highlighting the sexual assault that shows up in teen
relationships that goes unreported and unaddressed. The event included youth speakers, interactive
activities based around education, and advocacy.
4. Through the months of April 2022 to June 2022, Our YESS team recrafted and refined our Youth Against
Violence (YAV) summer program curriculum. The staff recruited a new cohort of participants to be in
our Youth Against Violence program from the students who participated in our school -based support
groups. They conducted interviews with the students and held orientations with their families as they
were brought into the program. We welcomed 8 new YAV participants from 5 different High schools
into our summer program this year.
5. In June 2022, one of our educators presented to the Church Women United (CWU) foundation. The
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presentation covered the impact of teen dating violence and strategies for adults working with teens.
Over 60 women from CWU were in attendance live on Zoom.
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VICENTE MARTINEZ HIGH SCHOOL / MUSD - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
X Provide access and linkage to mental health care
X Improve timely access to mental health services for underserved populations
X Use strategies that are non-stigmatizing and non-discriminatory
SERVICES PROVIDED / ACTIVITIES:
The Prevention and Early Intervention (PEI) program at Vicente Martinez High School and Briones School is called
C.O.R.E. which stands for Community Optimizing Resources for Empowerment. C.O.R.E. is an integrated mental health
focused learning experience for 9th-12th grade at-risk students of all cultural backgrounds. The program is facilitated by
Martinez Unified School District (MUSD). We provide 9th-12th grade at-risk students a variety of experiential and
leadership opportunities that support social, emotional and behavioral health, career exposure and academic growth
while also encouraging, linking and increasing student access to direct mental health services.
Key services include student activities that support:
1. Individualized learning plans
2. Mindfulness and stress management interventions
3. Timely access and linkage to direct mental health counseling
4. Team and community building
5. Character, leadership and asset development
6. Career-focused preparation and internships
7. Parent involvement
8. Outreach
Services support achievement of a high school diploma, transferable career skills, college readiness, post-secondary
training and enrollment, democratic participation, social and emotional literacy and mental/behavioral health. PEI
services are provided by credentialed teachers and an administrator,
qualified office staff, marriage family therapist, a Pupil Personnel Services credentialed academic counselor. All
students also have access to licensed Mental Health Counselors for individual and group counseling.
All students enrolled in Vicente and Briones have access to the variety of PEI intervention services through in-school
choices that meet their individual learning goals. Students sometimes switch between Vicente and Briones schools at
different points in the school year. Mental health and social emotional activities and services are offered to all
students at both schools and are deeply integrated into the Vicente school day. Data is collected for all students who
participate in these programs no matter which school they attend, but demographics and statistics are based upon
Vicente total enrollment.
This year the PEI program continued providing students experiential opportunities that fostered a strong sense of
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positive, personal identity, leadership skills and intergenerational connection to the community and place that they
live. These opportunities provided students an alternative to a traditional high school education while they continue to
make progress toward earning the necessary credits for an accredited high school diploma. Experiences that enriched
the curricula are presented below in the following categories:
· Service Learning
· Team-based Projects
· Career-Focused Internships
· Mental Health Focus
· Leadership Development
· Academic Skills Development
· College and Careers
· Teacher and Staff Professional Development
Service Learning: Due to the ongoing COVID-19 pandemic, service-learning projects were limited. Students
participated in several volunteer projects with Feet First Foundation.
Career-Focused Internships: The internship program continued to be paused due to the pandemic.
Mental Health Focus: Students continue to participate in holistic health activities and seminars that support their
emotional, social and academic health.
Leadership Development: Students continue to participate in leadership programs and mentorships that support
students needing increased academic or emotional skill development.
Academic Skills Development: Students continue to receive academic instruction and support from
teachers/contracted service providers through integrated, project-based curriculum, specific academic skills instruction
and individualized, differentiated instruction.
College and Careers: Students continue to be exposed to a variety of careers and colleges through guest speakers,
introduction to internship seminars and field trips in order to help them prepare for a successful transition into
independent adulthood.
Teacher Professional Development: Teachers continue to attend professional development opportunities to
increase knowledge about supporting at-risk students.
Outreach: Vicente Martinez High School continues to advertise the program and to inform the public about the
educational opportunities that the school offers for at-risk students and to dispel misconceptions about the school and
the population who attend the school.
Vicente/Briones staff and outside service providers have worked cooperatively to continue to create opportunities for
all students to develop academically, socially, emotionally and mentally through participation in hands -on, place-based
learning and experiential projects. Currently, all Vicente teachers and staff are actively engaged in supporting and
implementing PEI program services.
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Service Learning: One of our PEI fundamental values is Service. To that end, staff place great emphasis upon student
participation in service-learning opportunities. Vicente and Briones require seniors to volunteer for at least 15 hours
their final year and many participate in more than that. Due to the ongoing COVID-19 pandemic, the service-learning
requirement was suspended. Many students still chose to participate in service-learning opportunities presented by
Vicente and Briones staff.
● Feet First Car Show: Students volunteered at multiple car shows helping with crowd control and set up and
tear down.
● MEF Run: Students and staff volunteered at the Martinez Education Foundation Run for Education, which is a
fundraiser for Martinez Unified School District schools.
● Service-learning guest speakers & presentations: Service-learning focused guest speakers shared their
experience, passion and expertise with students. Students were positively engaged, asking questions and some of
whom committed to participating in various aspects of the speakers’ groups.
● Career-Focused Internships: The internship program was limited due to the COVID-19 pandemic.. All students
at Vicente and Briones were given the opportunity to apply, interview and participate in these career-focused
internships. Internships for the year included:
● Culinary Academy: This program was offered in a modified format this year due to COVID-19. This ten week
program is sponsored by Loaves and Fishes and is located at their headquarters in Martinez where students
learn culinary skills four days a week after school. Training in a state-of-the-art kitchen provided by Loaves and
Fishes has inspired some of our students to move forward in this career pathway. Students reported going long
hours or entire days without eating in their homes, and since attending the culinary program they’ve gained
skills to make food on their own. Students who participate and complete the program become certified food
handlers. All students who have participated have been hired in the hospitality industry and have been offered
enrollment in Diablo Valley College’s culinary certificate program, which is an impacted program.
● Martinez Early Intervention Preschool Program: This program was not offered this year due to COVID-19, but
will resume next school year. Twice per week there are classroom aides in special needs classrooms at our
district’s preschool program.
● Career and Internship Focused Guest Speakers: There were a variety of guest speakers throughout the school
year.
Mental Health Focus: All Vicente and Briones staff seek to infuse a social-emotional and mental health focus into
every aspect of each student’s experience. Students participate in holistic health acti vities and seminars that support
their emotional, social and academic health. This school year we had one full time mental health counselor on campus
daily and two part time counseling interns. When once students were resistant to participating in mental health
counseling, now it is the norm among our students.
● COPE Family Support Services: PEI funds were utilized to contract with COPE Family Support Services. Social
work and MFT interns provided virtual support for students and parents.
● Feet First: Thanks to a generous donor, a group of our students participated in Feet First. This program
promotes discipline, self-awareness, empathy and self-control while building self-confidence and increasing
focus.
● Boys’ Group: One of the mental health counseling interns started a Boys Group. This group met weekly to
discuss the impact of cultural ideas of masculinity on their personal experiences.
● Guest Speakers: Speakers from Martinez Unified School District presented on their career path and
educational experience. Mental Health focused guest speakers included Mothers Against Drunk Driving and
Tobacco Use and Prevention Education.
● MFT Counseling Opportunities: Vicente and Briones students have access to individual and group mental
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health counseling.
● Psychology Club: Psychology Club met once a week for sessions during the school day with the mental health
counselor. Students created group norms which were reviewed and agreed upon. Students were given the
opportunity to choose what to learn about along the lines of behavioral health, throughout the year twelve
students participated in Psych Club. Topics that were covered in depth included:
○ stigma of mental and behavioral health
○ substance abuse
○ parent child relationships
○ coping strategies
Allowing students to have a say in what they were learning and using teaching tools they were familiar with
created a platform for safe sharing of personal experiences with the content they were learning about
simultaneously. Often students had valuable moments of clarity in regard to their past or present experiences.
The club continued their weekly podcast where they interview professionals in the field of psychology. They also
produced 5 short films about mental health andsuicide prevention for the Directing Change mini grant. One film
was featured at the Contra Costa County Board of Supervisors meeting for May is Mental Health month.
● Restorative Practices: Vicente and Briones continued the work that we did over the last three years with Services
that Encourage Effective Dialogue and Solutions (SEEDS) for restorative conversations and practices. We offer
restorative circles with students when a wrong needed “righting” and to remedy challenges on campus instead
of turning students away through suspension. Teachers and staff also learned strategies for working with
students in the classroom in lieu of sending students to the office.
● Sandy Hook Promise: Students continued to access the Say Something Program and can anonymously report
incidents of bullying and campus safety concerns.
Leadership Development: Many students volunteered for leadership roles in activities and events that were offered.
● Get Real Academy: Our Vicente mental health counselor coordinated the virtual participation of junior girls for
the Get Real Academy. The girls attended various workshops on how to manage their finances, their health,
solutions to violence, how to secure a job and insurance.
● Academic Development: Students continued to receive common core centered academic instruction and
support from their Vicente and Briones teachers. Strategies used included integrated instruction, project/place-
based curriculum, specific skill instruction and individualized and differentiated instruction.
● Alternative School Setting: Vicente Martinez High School and Briones School are both alternative school
options. Both schools offer individualized, scaffolded and differentiated instruction, small class sizes, engaging
activities, project-based learning, skills instruction, on-line courses, self-pacing, flexible scheduling and
chunking of instructions and assignments.
● Individual Success Plans: Teachers, the academic counselor and principal facilitated frequent check-ins with
students. Students created goals for academic skills, attendance and self care. Their ultimate goals were
chunked into small weekly goals and adjusted which the student reviewed every Friday.
● Multi-Tier System of Support & Response to Intervention: Vicente staff met weekly to discuss students of
concern and academic progress of students. Staff came up with interventions and support for each individual
student as needed based on their challenges and struggles. The principal developed a shared Google Doc
where data was recorded on each individual student including attendance, credit accrual and social emotional
wellness. Teachers and staff could view the document for insights about each student as well as provide their
own comments about what was working for the student.
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College and Careers: Students continued to be exposed to a variety of careers and colleges through guest speakers,
introduction to internships, and seminars in order to help them successfully transition to young adulthood.
● College Visits: Students had the opportunity to virtually visit and tour Diablo Valley College.
● Concurrent College Enrollment: Ten Vicente and Briones students were concurrently enrolled at Diablo Valley
College over the course of the school year. Our academic counselor and internship coordinator supported the
students who were enrolled by checking in with them. The objective was to provide support for students for them
to be able to complete their courses successfully. Discussions took place among students regarding their successes
and challenges.
● FAFSA Support: Seniors were offered individual instruction on how to complete and file the Free Application for
Federal Student Aid (FAFSA). Most of our students qualify for some level of free assistance for college and most
are unaware of this. Once they realize that funding is available this removes the financi al obstacle for our
students moving on to college.
● Resume & Cover Letter Workshop: Students received instruction and support in English classes to complete their
resumes and cover letters.
● Professional Development: Teachers and staff continued to participate and lead professional development
opportunities to increase their knowledge about how to better support at-risk students. Mental health
counselor completed a four week Advancing Diversity, Equity and Inclusion for Therapists workshop. Mental
Health Counselor teaches an ongoing course on TEAM-CBT Tips and Techniques for School-Based Practitioners.
● Brief Intervention: An Approach for Substance Using Adolescents: The mental health counselor provides a two
session intervention for students who show up to school under the influence of a substance or who are being
impacted by substance use. Students who agree to complete the sessions receive reduced days of suspension.
● Restorative Practices: Vicente and Briones continued to hone the skills they gleaned from their work with
Services that Encourage Effective Dialogue and Solutions (SEEDS) for restorative conversations and practices.
We held restorative circles with students when a wrong needed “righting” and in an effort to remedy
challenges on campus instead of turning students away through suspension.
Outreach: Vicente and Briones continued its efforts to promote the program and to inform the public about the PEI
opportunities. Most of our activities were adjusted to a virtual format.
● Community Events: The staff supported the development and student involvement in several community
events.
● Community Organizations: The Vicente-Briones Psychology Club collaborates with local mental health
agencies and interviews agency staff on their podcast.
● New Family Orientation: The principal meets one-on-one with each family before enrolling a student to
orientate the family as to the school program, including the PEI services offered.
● Partnerships: We continued to work in partnership with Martinez Unified School District personnel and other
local organizations to connect to various funding streams to support additional internships and service projects.
We continued our work with the Contra Costa Crisis Center, Loaves and Fishes, Feet First, Sandy Hook Promise,
Soroptomists, TUPE, Directing Change, COPE Family Services and the California Department of Education as well
as local private families who provide funding for scholarships for our graduating seniors. Our Psychology Club
received a $1500 mini grant from Directing Change to help produce and promote mental health themed films.
● Western Association of Schools and Colleges: We remain fully accredited by the Western Association of Schools
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and Colleges (WASC). This means that all graduates receive a fully accredited high school diploma.
OUTCOMES AND MEASURES OF SUCCESS:
The following are our outcome measures of success from the 2020-21 PEI work plan. Engagement Focus:
1. Increase identification of students that have greater risk of developing a potentially severe mental
illness and those who need additional supportive/protective factors.
2. Increase engagement of identified Vicente/Briones students in services.
Short Term Focus:
1. Increase timely access and linkage to supportive and mental health services.
2. Increase mental health resilience among Vicente/Briones students.
Intermediate Focus:
1. Increase student ability to overcome social, emotional and academic challenges by working toward
reduction of stigma and discrimination while increasing academic success, vocational awareness,
relational vitality and the ability to set and achieve life goals.
VII. Outcome Measures of Success
Engagement Focus:
1. At least 85% of enrolled students will receive a) an orientation on program offerings, b) a self-identified
needs assessment targeting risk factors that may include, but are not limited to, poverty, ongoing stress,
trauma, racism, social inequity, substance abuse, domestic violence, previous mental illness, prolonged
isolation.
○ Met. This goal was met at a rate of 97%. The Adverse Childhood Events (ACE) needs assessments showed
that Vicente students have an average score of 6. Those with a score of 4 or more are 460% more likely
to experience depression and 1220% more likely to attempt suicide.
2. At least 90% of identified students will participate in four services per quarter that supports their
individual learning plan.
○ Met. The average number of PEI activities of those who participated was seven.
Short Term Focus:
1. At least 90% of students identified as facing risk factors will be referred to supportive services and/or
referred to mental health treatment and will participate at least once in referred support service or mental
health treatment during the school year.
○ Met.
2. At least 70% of students participating in four or more services within at least one full semester will report
an increase in their Developmental Asset Profile or other risk management tool.
○ Not Met. We did not administer the Developmental Asset Profile. We will revise this goal and use the
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California Healthy Kids Survey (CHKS) which is completed annually. The goal will need to be an overall
percentage since the CHKS does not disaggregate the individual student data, only schoolwide data is
available. We did not administer CHKS during the previous school year due to the pandemic. However,
students who received ongoing individual counseling services showed an average reduction of at least 60%
in depression, anxiety and anger scores as measured by the Brief Mood Survey.
Intermediate Focus:
1. At least 70% of students who participate in four or more services and who have had chronic absenteeism
will increase their attendance rate by 5% as measured at the end of the school year.
○ Met.
2. At least 70% of students who participated in four or more services and who regularly participate in mental
health counseling will earn 100% of the expected grade level credits as measured at the end of the school year.
○ Met.
Indicators that measure reduction of risk factors and/or increase in protective factors that may lead to improved
mental, emotional and relational functioning:
● Individual Success and Achievement Plan
○ Measured: Quarterly for all students
● School Attendance
○ Measured: Quarterly, individual and schoolwide percentages
● Credit Accrual
○ Measured: Quarterly, individual and schoolwide data
● Disciplinary Data
○ Measured: Semi-annually, schoolwide data
● Multi-Tier System of Support
○ Measured: Weekly by staff on an individual student basis
● Student Work Samples
○ Measured: Quarterly
● California Healthy Kids Survey
○ Measured: Annually
● Brief Mood Survey
○ Measured: At mental health counseling sessions
EVIDENCE-BASED OR PROMISING PRACTICES:
Evidence-Based Teaching Strategies
● Clear lesson goals
● Questioning to check for understanding
● Summarizing new learning in a graphical way
● Time for practice
● Provide students with feedback
● Flexibility for how long learning takes
● Teach strategies not just content
● Collaboration
● Project based learning
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● Nurture meta-cognition
● Connections to real life
● Individualized supports to address each student’s needs
● Professional Learning Community
○ Data analysis, results drive programs and instructional practices
School-Based Mental Health Strategies
● Safe and Support School Model
○ Engagement
○ Safety
○ Environment
● Restorative Practices in lieu of punitive measures
● School Climate Assessment Tool
● Positive Behavioral Interventions and Supports (PBIS)
● Mental Health First Aid
● Trauma Informed Practices
● Collaborative for Academic, Social and Emotional Learning (CASEL)
○ Self-Management
○ Self Awareness
○ Social Awareness
○ Relationship Skills
Fidelity of these practices is upheld through teacher and staff training, surveys, classroom observations, staff meeting
discussions, academic assessments and consistent monitoring of all practices.
VALUES:
Our program reflects MHSA values of wellness, recovery and resilience. Our whole staff embraces these values for our
students, and we strive to ensure our students are held accountable and are supported in these ways in order for them
to thrive. We provide access and linkage to mental health care by providing individual and group services during the
school day and referrals to outside mental health services for students needing longer term support and services. The
students at Vicente and Briones are some of our most underserved and at-risk students in our school district. Sixty-eight
percent of students are on free and reduced lunch which means their families are in a low socio-economic status. The
teaching staff, mental health counselor, principal and special education teacher meet regularly to discuss the needs of
students and to review and analyze data. We practice the Multi-Tier System of Support or Response to Intervention
Model to provide students with the individualized support that they need to be successful. While there are
interventions built into the regular school day such as small class sizes, explicit expectations and universal responses to
students, those who need something more are discussed, and it is determined what they need. As a staff we also utilize
restorative practices and restorative conversations among ourselves and our students.
VALUABLE PERSPECTIVES:
Here is what 2021-22 current students have said about Vicente Martinez High School:
“Having a therapist on campus helps me to talk about what is going on in my life so I can focus on school. I come to
school early now so I can play Uno with my friends and counselor. School i s a welcoming and safe place.”
“Psychology Club is like the movie Inside Out in real life. We get to learn more about our emotions and how to help
ourselves and our friends.”
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From 2021-2022 Brief Mood Survey what students said they liked best about counseling:
“My counselor gave great advice and is very understanding”
“Talking and truly expressing myself”
“Being safe to talk about how I feel”
“The fact that you always have our best interests at heart”
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WE CARE SERVICES FOR CHILDREN - PEI ANNUAL REPORTING FORM
FISCAL YEAR: 2021-2022
PEI STRATEGIES:
✓ Provide access and linkage to mental health care
✓ Improve timely access to mental health services for underserved populations
✓ Use strategies that are non-stigmatizing and non-discriminatory
We Care Services for Children is honored to submit this annual report to Contra Costa Behavioral Health Services for the
Los Momentos Cotidianos/Everyday Moments program of Early Childhood Mental Health specifically for children from
birth to age 6 and their families in Contra Costa County, to assist in the implementation of the Mental Health Services
Act (MHSA) under the Prevention and Early Intervention (PEI) component.
SERVICES PROVIDED / STRATEGIES:
SERVICES PROVIDED:
1. Family Engagement & Outreach
First 5 Contra Costa developed family engagement and outreach to promote the Los Momentos Cotidianos/Everyday
Moments programming, and to recruit families to Everyday Moments opportunities by tapping the power of word-of-
mouth and trusted community supports.
The First 5 communications team developed a set of marketing assets, including a flyer, a texting template, and social
media posts, with messaging that emphasizes the importance and empowering the role parents play in their children’s
social-emotional development, and that reaching out and collaborating with service providers are strengths rather than
weaknesses. This messaging was chosen to help reduce stigma and foster understanding that early childhood mental
health can be about healthy child development in the context of everyday relationships with trusted caregivers.
First 5 shared these assets with its community contacts and networks, including the member organizations in the Early
Childhood Prevention and Intervention Coalition (ECPIC). ECPIC members and partners, including C.O.P.E Family Support
Center, We Care Services for Children, Early Childhood Mental Health Program, and Lynn Center/Vistability reached out
to their community contacts, conducted collaboration with community providers such as pediatricians and public health
nurses, schools and daycares, and other community referral sources. First 5 also reached out to families through
community “hubs” such as the First 5 Centers and Help Me Grow. Several presentations were conducted by We Care
and First 5 at community partner sites via zoom during the fiscal year, and physical flyers were posted in libraries,
community centers, and health clinics across the county.
It is estimated that messaging about the Everyday Moments program, whether through electronic distribution via
newsletters, email blasts, social media posts, or via presentations, reached 1000s of people in Contra Costa County at
least one time. Messaging and social media campaigns were renewed quarterly, and presentations were offered
continuously throughout the reporting period. Details about the types and settings of potential responders reached
during the reporting period; as well as methods used to reach out and engage potential responders, to provide access
and linkage to treatment, and to improve timely access to services for underserved populations are discussed below in
the Strategies section of this report.
2. Parent Groups
The Parent Groups were provided by C.O.P.E. Family Support Center. Services consisted of small guided discussion
groups of parents of young children (0-5 years) where parents swap stories, share wisdom, and ask questions. Topics
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and strategies shared were based on the Triple P Positive Parenting Program, a multi-level system of family
intervention for parents of children who have or are at risk of developing behavior problems. It is a prevention-
oriented program that aims to promote positive, caring relationships between parents and their children, and to help
parents develop effective management strategies for dealing with a variety of childhood behavior problems and
common developmental issues.
● 30 Community Groups were conducted for parents with children ages 0-5 within Contra Costa County. Topics as
follow:
○ Hassle- Free Shopping with Children 10/13 Spanish
○ Managing fighting and aggression 10/27 English
○ Managing fighting and aggression 11/8 Spanish
○ Dealing with disobedience 11/9 Spanish
○ Dealing with disobedience 11/11 English
○ Developing Good bedtime routines 12/8 English
○ Developing Good bedtime routines 12/9 Spanish
○ Dealing with disobedience 1/27 English
○ Managing fighting and aggression 1/31 English
○ Developing Good bedtime routines 2/4 Spanish
○ Managing fighting and aggression 2/7 English
○ Positive Communication with Children 2/10 English
○ Positive Communication with Children 2/28 Spanish
○ Potty training 3/8 English
○ Potty training 3/25 Spanish
○ Developing Good bedtime routines 4/5 English
○ Developing Good bedtime routines 4/13 Spanish
○ Raising Resilient Children 4/21 English
○ Hassle-Free Mealtimes 5/16 Spanish
○ Hassle-Free Mealtimes 5/17 English
○ Anxiety and Fear in Children 5/26 English
○ Seminar series 1- What is positive Parenting 6/1 English
○ Screen Time and Children: How to Guide Your Child 6/7 English
○ Seminar series 2- Parenting Traps to avoid 6/8 English
○ Seminar series #3, Helping Children Develop Good behaviors 6/15 English
○ Screen Time and Children: How to Guide Your Child 6/15 Spanish
○ Seminar series #4, Managing Misbehaviors 6/22 English
○ Taking Care of Self and Family 6/23 English
○ Dealing with Loss 6/27 Spanish
○ Seminar series #5 Planning Ahead, to prevent misbehaviors 6/29 English
3. Home-Based Support
The Home-Based Support services were provided by We Care Services for Children, Early Childhood Mental H ealth
Program, and Lynn Center/Vistability. Services consisted of individualized, home-based (either in person at the family’s
home or in the community; or via telehealth video) parent-centered support for young children (newborn to age 6) and
caregiver(s), focusing on whatever “everyday moment” the caregiver chooses to focus on. The services are flexible,
empathic, and non-stigmatizing: Any parent has “everyday moments” with their child!
The Home-Based Support services provided a means for caregivers to learn about Early Childhood Mental Health and
the social-emotional development of babies and young children, discuss intergenerational trauma as pertinent, and to
try out community defined, culturally sensitive practices in support of their babies and young children. This component
focused on working with a lens of empathy and understanding, allowing for shared space with the parent/caregiver in
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support of healthy brain and mental health development for children ages 0-5. Services were provided in multiple
languages, using culturally relevant supports wherever feasible.
“Meeting the child and family where they are,” the Home-Based Support services provided non-didactic developmental
guidance and encouragement to caregivers as they were engaging with their child in their home environment during
“everyday moments” of interaction. Caregivers were supported to use these sessions to share about their emotional
experiences associated with caregiving, think about how to support their young child’s healthy development, and
practice new skills and approaches with their little ones with the guidance of a trauma-informed Early Childhood Mental
Health provider. This approach enabled an individualized, trauma-informed, and culturally sensitive delivery of caregiver
support services and reinforcement of protective factors to support early childhood social-emotional development and
resilience. Families whose needs were identified during the Home Based Support to require more intensive intervention
were offered referral to the suite of early childhood mental health services offered by each agency.
STRATEGIES:
1) The types and settings of potential responders reached during the reporting period
First 5 Contra Costa, C.O.P.E. Family Support Center, We Care, Early Childhood and Lynn Center together reached out
to a variety of groups and individuals that serve families with children 0-5 in West, Central and East Contra Costa
County. We distributed flyers and posted program information on our respective websites and social media. See
description of additional First 5 activities above under Family Engagement and Outreach. Additionally, program
information briefings were provided to staff at the followi ng organizations:
• We Care
• First 5 Centers
• Playgroups at First 5 Centers
• Help Me Grow
• Welcome Home Baby
• Seneca
• Interagency Collaborative
• Care Parent Network
• Contra Costa Office of Education
• Building Blocks for Kids
• Early Childhood Mental Health
• National Alliance of Mental Illness, Contra Costa chapter
• Bay Area Rescue Mission
• R R Ministries
• SparkPoint
• Tandem Partners in Early Learning
• School districts throughout Contra Costa County (Antioch/Pittsburg/Martinez/West Contra Costa/San Ramon/
Oakley and Brentwood/Concord)
• Daycares and preschools throughout Contra Costa County
2) Methods used to reach out and engage potential responders
● Online and printed paper flyers
● Outreach emails to social workers, health clinics, community organizations, etc.
● Social media: Instagram and Facebook
● ECPIC organization individual outreach to families and referring parties
● First 5 Contra Costa, We Care, and other websites
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● Partner meetings and presentations
● Recruitment of “trusted supports” through outreach to pediatricians, nurses, teachers, faith groups
● For the groups in particular, outreach to past participants through emails and phone calls
3) Strategies utilized to provide access and linkage to treat ment
● Single phone number and email address for the program, with trained personnel conducting intakes and
explaining the services, simplifying the process for families.
● Prompt call-back and intake response for parents inquiring about the program.
● Custom online system for distributing online access to pre- and post-intervention questionnaires, as well as
paper option for those who wanted to complete the questionnaires in person.
● All questionnaires and program materials offered in English and Spanish.
● Zoom video conferencing platform for ease of attendance.
● Home-Based Support services offered in families’ homes or easy community locations to meet the needs of
families.
● Zoom video conferencing technical assistance available.
● For families attending the Parent Groups, classes were adapted to ensure engagement, utilizing polls, break-out
rooms, and chat rooms, and families were included in information outreach about other group parent education
opportunities.
● For families receiving Home-Based Support, families with more intensive early childhood mental health needs
were identified and provided with calls from intake coordinators to conduct intake appointments for the
specialty mental health services provided by the three agencies, with no need for the parent to make another
call or reach out separately.
4) Strategies utilized to improve timely access to services for underserved populations
● Parent Groups and Home-Based Support services were offered in East, West and Central Contra Costa County.
● Parent Groups and Home-Based Support were offered in both English and Spanish.
● All questionnaires and program materials offered in English and Spanish.
● Parent Groups were offered every other week, and Home-Based Support was offered weekly at times that fit
with families’ schedules.
● Reminder emails were sent to participants in advance of Parent Groups, the day of and one hour before start
time.
● Program staff supported participants completing pre- and post-assessments over the phone or in person, when
needed.
● For families receiving Home-Based Support, families with more intensive early childhood mental health needs
were identified and provided with calls from intake coordinators to conduct intake appointments for the
specialty mental health services provided by the three agencies, with no need for the parent to make another
call or reach out separately.
OUTCOMES AND PROGRAM EVALUATION:
Outcomes
• We Care, C.O.P.E., First 5, Early Childhood, and Lynn Center completed all provisions of the 2021-22 contract,
and worked together well as part of an Early Childhood Mental Health collaborative.
• Program activities were provided by staff who were trained and accredited in various levels of Triple P (Parent
Groups) and dyadic intervention (Home-Based Support), with careful attention to quality of service.
● Outcomes of the Family Engagement & Outreach
○ Goal: Recruit minimum number of 299 parents
■ Actual: 420 parents were recruited; 4400 were contacted.
○ Goal: Recruit 200 parents for Parent Groups
■ Actual: 388 parents were recruited; 190 participated
B-141
○ Goal: Recruit 99 parents for Home-Based Services
■ Actual: 32 parents were recruited; 22 participated
● Outcomes of the Parent Groups
○ Goal: Contractor will provide evidence-based Triple P Positive Parenting Program seminar classes 2 X per
month with a maximum attendance of 10 parents per group (maximum 200 participants)
■ Actual: 388 parents were recruited; 190 participated in Parent Groups held by zoom 2 X per
month. Groups were provided in English and Spanish in East, West, and Central regions of the
County.
○ Goal: The Parent Groups will have a positive effect on participating caregivers’ self-report of positive
parenting practices. 80% of participating parents will report an improvement in positive parenting
practices.
■ Actual: 95.5% Intend to use or follow the parenting advice received; 90% learned what to do to
help their child gain new skills and improved behavior; 86% Obtained information about
questions they had about parenting.
● Outcomes of the Home-Based Support
○ Goal: Contractor will provide Home-Based Support services for up to 10 sessions per family (maximum
99 participants)
■ Actual: 32 parents were recruited; 22 participated in Home-Based Services offered in English
and Spanish in East, West, and Central regions of the County, with an average number of 4.95
sessions requested by parents. 15% of parents requested the full 10 sessions of services. A total
of 109 Home-Based Support sessions were provided to caregiver-child dyads during the
reporting period.
○ Goal: The Home-Based Support will have a positive effect on participating caregivers’ parenting self-
efficacy beliefs and perceptions of their child’s behaviors. 80% of participating parents will report
improvements in parenting self-efficacy beliefs and perception of child’s behaviors.
■ Actual: For 97% of participants, caregivers’ parenting self-efficacy beliefs improved (more
confident), and for 89% of participants, perception of their child’s behaviors improved (behavior
perceived as more positive and less negative).
Data Collection
● Demographic data was collected at enrollment for both the Parent Groups and Home-Based Support services
● Pre- and post- measures data was collected before and after each Parent Group and before and after the series
of Home-Based Support sessions.
● Data was collected with use of the following measures:
• Child Behavior Checklist
• Everyday Moments Parent Questionnaire 1 (Self-Efficacy Beliefs)
• Everyday Moments Parent Group Evaluation
Cultural Competency in the Program
C.O.P.E., We Care, Lynn Center and Early Childhood Mental Health Program all have culturally diverse staff, and each
organization cultivates an inclusive, non-judgmental environment for participants seeking services. Staff are regularly
trained in areas such as ACES, trauma-informed care, self-regulation techniques, conflict resolution, as well as in topics
related to cultural awareness, diversity, equity, inclusion and belonging. For the Parent Groups, C.O.P.E. provides a
culturally-inclusive video conferencing classroom where parents and staff recognize, appreciate, and capitalize on
diversity to enrich the overall learning experience. All participants are provided services regardless of race, gender,
sexual orientation, or religion. All participants are treated with respect.
Integrity and Confidentiality
Integrity and confidentiality of data and records was ensured in compliance with applicable requirements and
procedures established by the Health Insurance Portability and Accountability Act (HIPAA) and county behavioral health
B-142
guidelines.
● Participants signed a consent for collaborative services among the partner agencies.
● Participants for the Home-Based Support services additionally signed consents for services and acknowledged
receipt of HIPAA Policies and Procedures.
● Data are stored according to HIPAA guidelines and applicable laws.
● Data are analyzed and reported using a non-identifying code and without divulging protected health
information.
DEMOGRAPHIC DATA:
For Parent Groups
● Parent Gender 91.5% Female 8.5% Male
● Parent Race
44% African American
25% Hispanic/ Latino
20% White
8% Mixed
1% Asian
1% Middle Eastern
1% Other
For Home Based Support
● Parent Gender 100% Female 0% Male
● Parent Race
37% Hispanic/Latinx (8)
18% Middle Eastern (4)
18% White (4)
14% African American (3)
9% Other (2)
5% Asian/Pacific Islander (1)
VALUES:
Wellness, recovery, and resilience
The Los Momentos Cotidianos/Everyday Moments program reflects the MHSA values of wellness, recovery, and
resilience by working to improve outreach to families throughout the county and to reduce stigma associated with early
childhood mental health. Program intentions include changing public perceptions about early childhood mental health
so that it may be viewed as a means of promoting wellness and resilience for young children and families. Every family
has “everyday moments!” Early childhood mental health supports can start wherever a family and their child are, and
from there build and strengthen wellness and resilience. Every moment is an important moment in which a parent or
caregiver can support his or her child’s social and emotional development in positive, powerful ways.
In terms of the Parent Groups, the Triple P curriculum provides a self-regulatory model to choose strategies that support
each family’s dynamics. Participants define their own goals, work on strategies, and receive support from practitioner s.
Overall, positive parenting has a powerful impact on a child’s emotional wellbeing and strengthens the parent-child
relationship. The Home-Based Support services focus on supporting parents’ confidence and capacities to understand
their child’s cues and to respond in ways that meet their child’s needs in the moment. This attunement between parent
B-143
and child builds resilience by reinforcing healthy brain development pathways for the growing child during an important
period of development, leading to improved self-regulation and mutual regulation skills, and by strengthening caregiver
self-efficacy, which then leads to further healthy parental choices and actions. A strong parent-child relationship also
supports the young child’s Kindergarten readiness and forms the foundation for his or her later success in school,
relationships, and life.
Providing access and linkage to mental health care
The continued collaboration among C.O.P.E., We Care, Early Childhood Mental Health, Lynn Center, First 5, and other
organizations that provide resources to families with young children is important for an Early Childhood Mental Health
System of Care in Contra Costa County, a System which can respond to families’ needs more quickly and directly,
reducing complexity for families and ensuring more direct access to a wide range of resources relevant to early
childhood. These services include but are not limited to food procurement, parent-child activities, childcare, therapy,
peer support and other various support groups. Families entering the System at any point have easy access to specialty
mental health services as a result of this close collaboration. The Los Momentos Cotidianos/Everyday Moments program
is a means by which families are able to enter the System of Care through a non-pathologizing, destigmatizing doorway,
and their needs can be identified and responded to quickly so that if they require intensive intervention, they will not
only have immediate access to services, but will have begun to develop a relationship with a provider that they trust and
value, improving the chances that they will trust and value the next provider they encounter.
Improving timely access to services for underserved populations, and using strategies that are non-stigmatizing and
non- discriminatory
The Los Momentos Cotidianos/Everyday Moments program reflects the MHSA commitment to improve timely access
to services for underserved populations, and its commitment to using strategies that are non-stigmatizing and non-
discriminatory. The program has been designed from the outset to address the needs of underserved groups, and its
components include individualized, family-centric services that “meet families where they are” and respond to their
unique needs. All program components have been available in English and Spanish in West, East, and Central regions of
the county, and each organization’s commitment to diversity, equity, inclusion and belonging has resulted in diverse
workforces with many bicultural and bilingual staff. With The Los Momentos Cotidianos/Everyday Moments program,
families of diverse cultural identities have access to supportive, culturally responsive and trauma informed support
during the important “window of opportunity” presented by the early childhood years. From Family Engagement and
Outreach, to the service components of the program in the Parent Groups and Home-Based Support, non-stigmatizing
and non-discriminatory strategies were designed into this program from its inception.
VALUABLE PERSPECTIVES:
From the Parent Groups:
“I really enjoyed this class, I want to do the best for my babies”
“The seminar was perfect, the engagement was amazing as well”
“I like how the parents were asked questions so we all discussed it and made us respond, as a support group”
“The facilitator did an amazing job presenting and giving examples. I love the groups and hope to attend more in the
future”
“The community group was above average to excellent. Keep improving on what you are doing”
From the Home-Based Support:
Do you feel that the Everyday Moments specialist helped you understand your child better?
“Yes, she helped point out sometimes when I expected my son to understand too much and also how to explain things
to him in a way that worked with his learning style. I think in general I realized how much more I know about my child
and how attuned I am to him.”
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"Yes. She supported me by understanding my child's needs in development and listened to my concerns."
“I feel like I became more confident so it helped me parent him better and he calmed a bit.”
RECOMMENDATION(S):
ACCEPT the recommendation of the Behavioral Health Services Director to adopt the Mental Health Services Act Three Year Program and
Expenditure Plan for Fiscal Years 2023-26.
AUTHORIZE and DIRECT the Chair of the Board of Supervisors to send a letter to that effect to the Department of Health Care Services
(DHCS) and the Mental Health Services Oversight and Accountability Commission (MHSOAC) to inform DHCS and the MHSOAC of their
approval of the adoption of this Plan Update.
FISCAL IMPACT:
Adoption of the Mental Health Services Act Three-Year Program and Expenditure Plan, Fiscal Years 2023-2026 assures continued MHSA
funding in the amount of $105,736,000 for Fiscal Year 2023-24.
BACKGROUND:
Proposition 63 was passed by California voters in the November 2004 election. Now known as the Mental Health Services Act (MHSA), the
legislation provides public mental health funding by imposing an additional one percent tax on individual taxable income in excess of one
million dollars. There are a total of five MHSA components which have been enacted out over time by the State with the goal of creating a better
program of mental health services and supports in California’s public mental health systems. The five components include: Community
Services and Supports; Prevention and Early Intervention; Workforce Education and Training; Capital Facilities and Technology; and
Innovation. There are multiple programs operated within each component. This is a state mandated program under Welfare & Institutions
Code.
The Three-Year Plan describes programs that are funded by the MHSA, what they will do, and how much money will be set aside to fund these
programs. The Plan also describes what will be done to evaluate plan effectiveness and ensure that all MHSA-funded programs meet the intent
and requirements of the Mental Health Services Act.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Jennifer Bruggeman,
925-313-9579
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 79
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Mental Health Services Act Program (Proposition 63) and Expenditure Plan Fiscal Years 2023-2026
BACKGROUND: (CONT'D)
Key updates to the Plan for the Fiscal Years 2023-2026, which is attached to this item, include:
- Full-Service Partnership performance indicators for FY 21-22
- Transitions Team Expansion to include new Behavioral Health Outreach Programs
- Housing expansions to include increasing support to board & care operators; bolstering the housing continuum of care by adding more
units of housing in various categories; and identifying funds to acquire and develop capital projects for housing and treatment programs
- Funding to support Community Based Organizations (CBOs) during the transition to California Advancing and Innovating Medi-Cal
(CalAIM), a mutli-year statewide initiative geared toward transforming the Medi-Cal delivery system
- Prevention and Early Intervention (PEI) Data & Performance Indicators
- New Suicide Prevention 5-Year Strategic Plan
- Innovation project updates and new programming to increase equity and cultural responsiveness
- Investments in workforce retention and recruitment strategies
- Updated budget to reflect estimated available funding for FY 23-24
This Plan was posted for public comment in on the County's Mental Health Services Act webpage for a 30-day period, and was finalized
following the Public Hearing held as a noticed and posted item on the July 5th, 2023 meeting of the Mental Health Commission.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, it would result in the loss of mental health programs and related services (including Full Service Partnerships,
Assisted Outpatient Treatment, Forensic Mental Health, Housing Services, Prevention and Early Intervention and more) which serve Contra
Costa community members of all ages who reside in every region of the County.
CHILDREN'S IMPACT STATEMENT:
Mental health impacts people of all ages and impacts entire family systems and communities.
This recommendation supports all of the following children's outcomes:
- Children Ready for and Succeeding in School;
- Children and Youth Healthy and Preparing for Productive Adulthood;
- Families that are Safe, Stable and Nurturing; and
- Communities that are Safe and Provide a High Quality of Life for Children and Families.
Additionally
- Preventing mental health problems in children and youth from developing and becoming severe and disabling.
- Children and youth recovering from impact of trauma, severe emotional disturbance, and mental illness.
ATTACHMENTS
FY 21/22 - PEI Evaluation Report
FY 21/22 - Innovation Report
MHSA Three Year Plan 23-26
ATTACHMENT TO BOARD ORDER AUGUST 1, 2023
Department Description/Unit/Make/Model Serial No. Condition
A. Obsolete B. Worn Out
C. Beyond economical repair
D. Damaged beyond repair
SHERIFF 2014 FORD TAURUS SEDAN # 1091 (85707 MILES) 1FAHP2D85EG135165 B. WORN OUT
AGRICULTURE 2013 TOYOTA TACOMA TRUCK # 5086 (96501
MILES) 5TFTU4GN1DX038280 B. WORN OUT
AGRICULTURE 2010 FORD RANGER TRUCK # 5072 (101292
MILES) 1FTKR1EE4APA17353 B. WORN OUT
EHS / COMM
SERVICES 2001 TOYOTA CAMRY CNG # 0918 (76283 MILES) JT2BN22K710001239 B. WORN OUT
HEALTH SERVICES 2014 FORD TAURUS SEDAN # 1077 (82382 MILES) 1FAHP2D86EG122148 B. WORN OUT
PROBATION 2002 FORD TAURUS SEDAN # 0315 (68946 MILES) 1FAFP52UX2G165590 B. WORN OUT
EHS/COMM
SERVICES 2008 HONDA CIVIC CNG # 0285 (58656 MILES) 1HGFA46568L001067 B. WORN OUT
SHERIFF 2020 CHEVY TAHOE INTERCEPTOR # 3866
(121003 MILES) 1GNLCDECXLR294643 B. WORN OUT
RECOMMENDATION(S):
DECLARE as surplus and AUTHORIZE the Purchasing Agent, or designee, to dispose of fully depreciated vehicles and equipment no longer
needed for public use, as recommended by the Public Works Director, Countywide.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
Section 1108-2.212 of the County Ordinance Code authorizes the Purchasing Agent to dispose of any personal property belonging to Contra
Costa County and found by the Board of Supervisors not to be required for public use. The property for disposal is either obsolete, worn out,
beyond economical repair, or damaged beyond repair.
CONSEQUENCE OF NEGATIVE ACTION:
Public Works would not be able to dispose of surplus vehicles and equipment.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Nida Rivera, (925) 313-2124
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 80
To:Board of Supervisors
From:Brian M. Balbas, Public Works Director/Chief Engineer
Date:August 1, 2023
Contra
Costa
County
Subject:Disposal of Surplus Property
ATTACHMENTS
Surplus Vehicles & Equipment
A. Applications for Staff Membership
Applicant DepartmentBi, Luke, MD Internal MedicineCollins, Roy, MD Psychiatry/Psychology Feriante, Joshua, DO Psychiatry/Psychology Giddings, Philip, MD Emergency MedicineKim, Paul, MD SurgeryParish, Austin, MD Emergency MedicineSullivan, Eleanor, MD DFAM
B. Applications for Staff Affiliation
Applicant DepartmentHogenboom, Jeanette, FNP DFAM
C. Staff Advancing to Non-Provisional
Provider Department Staff StatusBhela, Serena, MD Internal Medicine CourtesyFrischtak, Helena MD DFAM Active Mokhtare, Shahzad, MD DFAM Active Panneerselvam, Divya, MD Pediatrics CourtesyShah, Amish, MD Internal Medicine CourtesySingh, Harshjit, MD DFAM Active Tjahjadi, Jasen, MD DFAM Active
D. Biennial Reappointments
Provider Department Staff StatusBhakta, Arpan, MD Anesthesia PBurns, Abigail, MD OB/GYN ACheng, Jennifer, DO Internal Medicine C
Chou, Cinnie, MD DFAM A
Iqbal, Rashid, MD Internal Medicine A
Kishan, Sunil, MD Psychiatry/Psychology C
Kwan, Arden, MD Diagnostic Imaging ALevin, Sara, MD DFAM APandurangi, Maya, DO DFAM APatrick, Lauren, MD Internal Medicine C
Anna M. Roth, R.N., M.S., M.P.H.
Health Services Director
Samir B. Shah, M.D., F.A.C.S
Chief Executive Officer
Contra Costa County Regional Medical Center and
Health Centers
Contra Costa Health Services
CONTRA COSTA REGIONAL
MEDICAL CENTER
AND HEALTH CENTERS
2500 Alhambra Avenue
Martinez, California 94553-3156
Ph. 925-370-5000
Credentials Committee Recommendations 7/18/2023 1
Perlroth, Joshua, MD Internal Medicine CPhillip, Nimeka, MD OB/GYN PPonder, Kathryn, MD Pediatrics CRhoades, Chelsea, MD DFAM ARostkowski, John, MD Psychiatry/Psychology ASorokin, Jeffrey, MD DFAM AWondolowski, Lauren, MD DFAM A
E. Biennial Renewal of Privileges-Affiliates
Provider Department Staff CategoryGroode, Tamra, NP Pediatrics AFFHellman-Wylie, Cynthia, NP Internal Medicine AFF
F. Additional Privileges
Provider Department Requesting DepartmentDaisley, Erin, FNP DFAM DFAM-NP22-DSinclair, Barbara, MD OB/GYN DFAM Privileges
G. Voluntary Resignation
Provider DepartmentBooker, Jerome, MD PediatricsCatalya, Stephen, MD Internal MedicineChauhan, Digpal, MD DFAMLewis, Jeffrey, MD AnesthesiaOwens, Nancy, MD PediatricsSheperis, Laura, CNM OB/GYN
Credentials Committee Recommendations 7/18/2023 2
RECOMMENDATION(S):
APPROVE the new medical staff, affiliates and tele-radiologist appointments and reappointments, additional privileges, medical staff
advancement, and voluntary resignations as recommend by the Medical Staff Executive Committee, at their July 5, 2023 meeting, and by the
Health Services Director.
FISCAL IMPACT:
There is no fiscal impact for this action.
BACKGROUND:
The Joint Commission on Accreditation of Healthcare Organizations has requested that evidence of Board of Supervisors approval for each
Medical Staff member will be placed in his or her Credentials File. The above recommendations for appointment/reappointment were reviewed
by the Credentials Committee and approved by the Medical Executive Committee at their July 5, 2023 meeting.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, the Contra Costa Regional Medical and Contra Costa Health Centers' medical staff would not be appropriately
credentialed and not be in compliance with The Joint Commission on Accreditation of Healthcare Organizations.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Gina Soleimanieh, 925-370-5182
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 81
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Medical Staff Appointments and Reappointments – July 5, 2023
ATTACHMENTS
July List
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Health Services Director, or designee, to utilize budgeted Mental Health Services Act (MHSA) funds in the
amount of $3,445,000, rather than a grant from the Behavioral Health Continuum Infrastructure Program (BHCIP), for the purchase of real
property located at 2523 El Portal Drive, San Pablo, California, 94806 (the Property) if the County exercises its option to purchase the Property.
FISCAL IMPACT:
Approval of this action would not impact Count General Fund. The County’s application for BHCIP funds in Round 5 was not approved by the
State; therefore, this action seeks Board authority to utilize alternative MHSA funds already received from the State if the County exercises its
option to purchase the subject property.
BACKGROUND:
On July 12, 2022, the Board of Supervisors authorized Contra Costa Health to apply for funds made available under the State’s Behavioral
Health Continuum Infrastructure Program (BHCIP), to support County behavioral health systems continuum of care in its efforts to address
infrastructure needs. As part of the grant application, enforceable site control was required for all properties submitted in response to the
Request for Applications. On December 13, 2022, the Board authorized the expenditure of $100,000 for purchase of an option that would
enable the County to purchase the real property located at 2523 El Portal in San Pablo (the Property) for use as a mental health urgent care
facility and as a therapeutic residential facility for behavioral health. Under the terms of the option, the County has the right through September
12, 2023, to purchase the Property for $3,445,000. The previously approved December 13, 2022 Board Order stipulated that the purchase price
would be paid using BHCIP grant funds.
Three funding proposals were submitted during Round 5 of the BHCIP initiative, but were not awarded funding. However, given the
outstanding need and strong stakeholder support, the Behavioral Health Services Division is recommending a revised, reduced scope for the
project located at 2523 El Portal Drive in San Pablo, and a new funding strategy if the County elects to exercise the existing property option.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, (925) 957-5201
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 82
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Mental Health Services Act Funds for Purchase of Real Property in San Pablo
BACKGROUND: (CONT'D)
First, the financial and phsyical footprints of the project would be reduced from $33 million to $20.5 million by removing the originally
proposed behavioral health community center and care-on-demand clinic. The two initiatives retained from the original proposal that would be
two 16-bed residential programs (total of 32 beds), which would be certified to generate Medi-Cal Specialty Mental Health Services (SMHS)
funds.
Second, the purchase price of the property and the initial site-work, which are expected to cost approximately a combined $7 million, would be
provided through MHSA funds. Behavioral Health Services would submit a new proposal in BHCIP Round 6 requesting funding in the amount
of $13.5 million to complete the project. Concurrently, this amount ($13.5 million) would be reserved in the MHSA budget as the back-up
funding source in the event the grant is not awarded. The reduction in scope of the project and the proposed initial investment of local dollars
should increase the likelihood of funding in BHCIP Round 6, but MHSA funds would be available if needed.
The December 13, 2022 Board Order clarified that in order to exercise of the option to purchase the property, the department would need to
return to the Board for expenditure authority. This action requests only that the Board permit a modification of the source of funds should the
County exercise the option to purchase during the available period. If this action is approved, the County’s Public Works Department will
produce subsequent board requests on the August 8, 2023 and September 12, 2023 calendars to consider the consummation of the purchase of
the Property.
CONSEQUENCE OF NEGATIVE ACTION:
Contra Costa Health would not have authority to utilize MHSA funds to complete the purchase of the Property if the County elects to exercise
the existing purchase option.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Sheriff-Coroner, or designee, to enter into a memorandum of understanding with California Highway Patrol
(CHP), including mutual indemnification, to provide the County with a CHP Officer to assist in investigating crimes that have occurred within
Contra Costa County in exchange for forensic services provided by Contra Costa County Office of the Sheriff effective July 1, 2023 through
June 30, 2028, unless terminated by either party in its sole discretion upon 30 days advance written notice or cancelled immediately by written
mutual consent.
FISCAL IMPACT:
This is a nonfinancial agreement, therefore, there is no fiscal impact.
BACKGROUND:
Contra Costa County Office of the Sheriff has a Forensic Services Division that recognizes, collects, preserves, performs scientific analysis and
interprets physical evidence. Contra Costa County Office of the Sheriff also has a Violence Suppression Unit (VSU) in the Field Operations
Bureau, Investigations Division that conducts investigations of organized person and
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Abigail Balana, 925-655-0008
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 83
To:Board of Supervisors
From:David O. Livingston, Sheriff-Coroner
Date:August 1, 2023
Contra
Costa
County
Subject:Memorandum of Understanding - California Highway Patrol
BACKGROUND: (CONT'D)
property crimes and investigates crime problems in specific areas identified by crime trends and analysis. The VSU is responsible for
investigating drug cases, obtaining criminal complaints on drug arrest cases and responding to community complaints of suspected drug activity
and formulating an appropriate response. The VSU also investigates gambling, prostitution, human trafficking, and Alcoholic Beverage Control
violations. The Unit conducts background investigations for licenses and permits issued by the Contra Costa County Office of the Sheriff. The
Unit also responds to community complaints concerning suspected vice-related crimes and initiating an appropriate response.
CHP needs forensic services in Contra Costa County and the Contra Costa County Office of the Sheriff wants to provide forensic services to
CHP on an “as-needed” basis for crimes committed in Contra Costa County. In exchange for the Contra Costa County Office of the Sheriff's
forensics services to CHP, CHP will assign a full-time CHP Officer (detective) to the Sheriff’s Office Investigations Division.
CONSEQUENCE OF NEGATIVE ACTION:
A negative vote on this agreement will prevent the addition of an officer provided by CHP to assist in investigating crimes committed within
unincorporated Contra Costa, specifically, violent crimes committed on public roadways. Additionally, criminal investigations and forensic
analysis of crime scenes in unincorporated Contra Costa County may be delayed due to CHP having to rely on forensic services provided by
other agencies besides the Contra Costa County Office of the Sheriff.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $250,843.73 to Crestwood Behavioral
Health, Inc., a corporation, for the provision of subacute skilled nursing care services for county’s Severely and Persistently Mentally Ill (SPMI)
and neurobehavioral clients that exceeded the contract payment limit and was provided in good faith for the period June 1, 2023 through June
30, 2023.
FISCAL IMPACT:
This payment in the amount of $250,843.73 is funded 100% by Mental Health Realignment funds.
BACKGROUND:
The Behavioral Health Services Department has been contracting with Crestwood Behavioral Health, Inc., since July 1997 to provide sub-acute
skilled nursing care for county’s Severely and Persistently Mentally Ill (SPMI) and neurobehavioral clients.
On July 26, 2022, the Board of Supervisors approved Contract #24-933-45 with Crestwood Behavioral Health, Inc., in an amount not to exceed
$4,189,081 to provide sub-acute skilled nursing care for SPMI and neurobehavioral clients for the period from July 1, 2022 through June 30,
2023.
Due to a much higher anticipated level of subacute skilled nursing services needed for the county’s SPMI and neurobehavioral clients, there are
insufficient funds to cover the additional services provided by the contractor in the amount of $250,843.73.
Therefore, the county has determined that Crestwood Behavioral Heath, Inc., is entitled to payment for the reasonable value of their services
under the equitable relief theory of quantum meruit. That theory provides that where a person has been asked to provide services without a valid
contract, and the provider does so to the benefit of the recipient, the provider is entitled to recover the reasonable value of those services. The
contractor has provided services at the request of the county after the original contract payment limit had been reached. The Department cannot
pay contractor for services rendered that exceed the contract limits.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5169
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Edney Suisala, Cristeta Rovira-Hernandez
C. 84
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Payment for Services Provided by Crestwood Behavioral Health, Inc.
BACKGROUND: (CONT'D)
As such, the Department recommends that the Board authorize the Auditor-Controller to issue a one-time payment not to exceed
$250,843.73 to Crestwood Behavioral Health, Inc.
CONSEQUENCE OF NEGATIVE ACTION:
If this request is not approved, Crestwood Behavioral Health, Inc., will not be paid for subacute skilled nursing care services provided to
SPMI and neurobehavioral clients outside of the contract payment limit rendered in good faith.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $96,968.37 to Options Recovery Services, a
corporation, for the provision of alcohol and drug abuse prevention services for adults with substance use and/or co-occurring disorders that
exceeded the contract payment limit and was provided in good faith for the period June 1, 2023 through June 30, 2023.
FISCAL IMPACT:
This retro payment in the amount of $96,968.37 is funded 100% by American Rescue Plan Act funds.
BACKGROUND:
This contract meets the social needs of county’s population by providing specialized alcohol and drug abuse prevention services, so that men
and women are provided an opportunity to achieve and maintain sobriety and to experience the associated benefits of self-sufficiency, family
reunification, cessation of criminal activity and productive engagement in the community. The Alcohol and Other Drugs (AODS) Division has
been contracting with Options Recovery Services since June 2022 to provide alcohol and drug abuse prevention services.
On August 2, 2022, the Board of Supervisors approved Contract #74-652 with Options Recovery Services, in an amount not to exceed
$1,432,791, to provide alcohol and drug abuse prevention services for adults with substance use and/or co-occurring disorders, for the period
June 1, 2022 through May 31, 2023.
The contractor continued to provide alcohol and drug abuse prevention services in good faith for the month of June 30, 2023 without a contract
in place. A new contract has been executed effective July 1 2023 through June 30, 2024 to align with CalAIM's implementation of the
Department of Health Care Services Payment Reform.
Therefore, the county has determined that Options Recovery Services is entitled to payment for the reasonable value of their services under the
equitable relief theory of quantum meruit. That theory provides that where a person has been asked to provide services without a valid contract,
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5169
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Edney Suisala, Cristeta Rovira-Hernandez
C. 85
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Payment for Services Provided by Options Recovery Services
BACKGROUND: (CONT'D)
and the provider does so to the benefit of the recipient, the provider is entitled to recover the reasonable value of those services. The
contractor has provided services at the request of the county after the original contract payment limit had been reached. The Department
cannot pay contractor for services rendered that exceed the contract limits. As such, the Department recommends that the Board authorize
the Auditor-Controller to issue a one-time payment not to exceed $96,968.37 to Options Recovery Services.
CONSEQUENCE OF NEGATIVE ACTION:
If this request is not approved, Options Recovery Services will not be paid for services provided to AODS outside of the contract payment
limit rendered in good faith.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $2,697 to God’s Grace Caring Home, Inc., a
corporation, for the provision of augmented board and care services that exceeded the contract payment limit and were provided in good faith
for the period June 1, 2023 through June 30, 2023.
FISCAL IMPACT:
This retro payment in the amount of $2,697 is funded 100% by Mental Health Realignment.
BACKGROUND:
This contract meets the social needs of county’s population by providing augmented board and care services including, but not limited to room
and board, and twenty-four (24) hour emergency residential care and supervision for mentally ill adults.
The Behavioral Health Services Department has been contracting with God’s Grace Caring Home, Inc., since September 1, 1995, to provide
augmented board and care services.
On May 24, 2022, the Board of Supervisors approved Contract #24-681-2(39) with God’s Grace Caring Home, Inc., in an amount not to exceed
$392,076, to provide augmented board and care services for the period from July 1, 2022 through June 30, 2023.
Due to a much higher anticipated level of service needed to care for a new client, recently transferred to the facility from CCRMC, it was too
late to amend the current contract to increase the payment limit, leaving insufficient funds to cover the additional services provided by the
contractor in the amount of $2,697.
Therefore, the County has determined that God’s Grace Caring Home, Inc., is entitled to payment for the reasonable value of their services
under the equitable relief theory of quantum meruit. That theory provides that where a person has been asked to provide services without a valid
contract, and the provider does so to the benefit of the recipient, the provider is entitled to recover the reasonable value of those services. The
contractor has provided services at the request of the county after the original contract payment limit had been reached.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5169
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Edney Suisala, Cristeta Rovira-Hernandez
C. 86
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Payment for Services Provided by God’s Grace Caring Home, Inc.
BACKGROUND: (CONT'D)
The Department cannot pay contractor for services rendered that exceed the contract limits. As such, the Department recommends that the
Board authorize the Auditor-Controller to issue a one-time payment not to exceed $2,697 to God’s Grace Caring Home, Inc.
CONSEQUENCE OF NEGATIVE ACTION:
If this request is not approved, contractor will not be paid for augmented board and care services provided to the county’s mental health
client outside of the contract payment limit rendered in good faith.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $299,915 to Telecare Corporation for the
provision of gero-psychiatric and subacute mental health care services to severely and persistently mentally ill (SPMI) clients during the months
of May and June 2023.
FISCAL IMPACT:
Payment of $299,915 is funded by 71% Mental Health Realignment, 19% Hospital Enterprise Fund I, and 10% County General Fund.
BACKGROUND:
The county has been contracting with Telecare Corporation since July 1997 to provide gero-psychiatric services and subacute care for SPMI
county residents at contractor’s Villa Fairmont Mental Health Center, Garfield Neuro-Behavioral Center, Gladman Psychiatric Health Facility,
and Morton Bakar Center. This contract is part of the Department’s cost saving plan to reduce the number of high-cost State Hospital beds by
developing alternative placements.
On July 26, 2022, the Board of Supervisors approved Contract #24-680-41 with Telecare Corporation, in an amount not to exceed $1,909,065,
for the provision of gero-psychiatric and subacute mental health care for SPMI clients for the period from July 1, 2022 through June 30, 2023.
This contractor’s bed utilization has been higher than originally anticipated and incoming referrals are unpredictable by nature, therefore the
BHSD Division was unable to amend the contract for additional funds in a timely manner.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5212
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: L Walker, M Parkinen
C. 87
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Payments for Services Provided by Telecare Corporation
BACKGROUND: (CONT'D)
As requested by the County, Telecare Corporation provided additional gero-psychiatric and subacute mental health care services in good
faith. BHSD Administration has therefore determined that Telecare Corporation is entitled to a payment of $299,915 for the reasonable
value of their services under the equitable relief theory of quantum meruit. That theory provides that where a person has been asked to
provide services without a valid contract, and the provider does so to the benefit of the recipient, the provider is entitled to recover
reasonable value of those services.
CONSEQUENCE OF NEGATIVE ACTION:
Telecare Corporation will not be paid for gero-psychiatric and subacute mental health care services rendered in good faith.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Auditor-Controller, or designee, to pay an amount not to exceed $221,646.20 to Crestwood Behavioral
Health, Inc., a corporation, for the provision of residential treatment and mental health services to Severely and Persistently Mentally Ill (SPMI)
adults that exceeded the contract payment limit and was provided in good faith for the period June 1, 2023 through June 30, 2023.
FISCAL IMPACT:
This retroactive payment in the amount of $221,646.20 is funded 100% by Mental Health Realignment funds.
BACKGROUND:
The Behavioral Health Services Department has been contracting with Crestwood Behavioral Health, Inc., since January 2007 to provide
transitional residential treatment, rehabilitative services, medication support, and mental health services to SPMI adult clients. This contract
meets the social needs of County’s population by providing transitional residential treatment, rehabilitative services, medication support, and
mental health services to SPMI adult clients at its Crestwood Healing Center.
On September 13, 2022, the Board of Supervisors approved Contract #74-286-22 with Crestwood Behavioral Health, Inc., in an amount not to
exceed $6,583,129 for the provision of residential treatment and mental health services to SPMI adults for the period from July 1, 2022 through
June 30, 2023, which included a six-month automatic extension through December 31, 2023 in an amount not to exceed $3,291,564.
Due to a much higher anticipated level of residential treatment and mental health services to SPMI adults, there are insufficient funds to cover
the additional services provided by the contractor in the amount of $221,646.20.
Therefore, the county has determined that Crestwood Behavioral Heath, Inc., is entitled to payment for the reasonable value of their services
under the equitable relief theory of quantum meruit. That theory provides that where a person has been asked to provide services without a valid
contract, and the provider does so to the benefit of the recipient, the provider is entitled to recover the reasonable value of those services.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Suzanne Tavano, Ph.D.,
925-957-5169
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc: Edney Suisala, Cristeta Rovira-Hernandez
C. 88
To:Board of Supervisors
From:Anna Roth, Health Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Payment for Services Provided by Crestwood Behavioral Health, Inc.
BACKGROUND: (CONT'D)
The contractor has provided services at the request of the county after the original contract payment limit had been reached. The Department
cannot pay contractor for services rendered that exceed the contract limits. As such, the Department recommends that the Board authorize
the Auditor-Controller to issue a one-time payment not to exceed $221,646.20 to Crestwood Behavioral Health, Inc.
CONSEQUENCE OF NEGATIVE ACTION:
If this request is not approved, contractor will not be paid for residential treatment and mental health services provided to SPMI adults
outside of the contract payment limit rendered in good faith.
ATTACHMENTS
RECOMMENDATION(S):
APPROVE and AUTHORIZE a modification in eligible uses of remaining, one-time Contra Costa Futures Funds (CCFutures) to allow their
allocation towards economic development projects and provide a source for matching funds for community benefit programs in Supervisorial
District IV, to be administered by the District IV Supervisor.
FISCAL IMPACT:
Up to $1,128,305 of one-time funds remain restricted under the CCFutures program. This proposal modifies the eligible uses of those funds to
provide for additional community benefit and economic development investments within Supervisorial District IV. The ongoing CC Futures
contribution of $67,500 to partially offset District IV staffing costs would be discontinued and rather directed towards programming under the
new proposal. In future budget years, all personnel costs will be included in the District IV general fund, operating budget.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Lisa Chow, 925-655-2350
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 89
To:Board of Supervisors
From:Ken Carlson
Date:August 1, 2023
Contra
Costa
County
Subject:APPROVE and AUTHORIZE a modification in eligible uses of remaining, one-time Contra Costa Futures Funds (CCFutures)
BACKGROUND:
History of Transient Occupancy Taxes in Contra Costa County
Transient Occupancy Taxes (TOT) are authorized under State Revenue and Taxation Code Section 7280, as an additional source of
non-property tax revenue to local government. TOT revenues are discretionary, general purpose revenue dollars that the Board of Supervisors
may direct for any legitimate county expense. The tax code does not require any specific use of the TOT revenues by local jurisdictions.
Contra Costa County did not adopt a Transient Occupancy Tax ordinance until 1990, which had an effective date of October 30, 1990. This tax
is levied at a rate of 10% for accommodations at facilities in the unincorporated areas of the County, pursuant to Chapter 64-4 of the County
Ordinance Code. Historically, all TOT revenue received by the County has been deposited into the General Fund.
Contra Costa Future Fund Establishment
On February 4, 2003, the Board of Supervisors created the Contra Costa Future Fund (CCFutures) by dedicating a portion of the TOT revenue
collected from the Renaissance Club Sport Hotel located in the unincorporated Walnut Creek (Contra Costa Centre area) for early intervention
and prevention programs designed to reduce high-cost crisis/safety net services. At that time, the Board identified the mission of CCFutures to
be:
"....investing in programs and services that are results-based, family-oriented, collaborative, and available at critical
points in the lives of children and families, thereby improving family functioning and reducing the high costs of
dependency."
In fiscal year 2003/04, the first year of CCFutures, TOT revenue totaled $593,407 and over the next several years, the average annual revenue
to the program totaled $651,549.
2008 & 2011 Review of Special Revenue Funds
On December 9, 2008, following a discussion about a proposal to allocate Dougherty Valley Regional Enhancement funds to provide industrial
education and vocational training to West County youths, the Board of Supervisors referred to the Internal Operations Committee (IOC) a
review of how special revenue or “trust” funds are expended by the County and the possible development of a policy regarding the expenditure
of such funds. At that time, staff compiled information on selected special revenues administered by the Board of Supervisors and drafted a
policy that defined various types of special revenues and how new special revenues would be administered in the future. In 2009, that matter
was discussed in June, July, and September at IOC and at two meetings of the Finance Committee while on dual referral.
On December 15, 2009, the Board voted unanimously to affirm that existing special revenue funds are to be administered by the Supervisor
serving in the district for which the special revenue fund was created, unless specified otherwise when the fund was established, such as a
Community Benefit Agreement.
Later, on September 13, 2011, the Board of Supervisors again made a two-part referral to the Finance and Internal Operations Committees. The
first part was to look specifically at the County’s Transient Occupancy Tax (TOT) revenues including the history of collection and allocation.
The second part of the referral was to revisit the report of Special Revenue Funds Administered by Board of Supervisors Members.
Sunsetting of CCFutures Program Direct Allocation
On October 25, 2011, the Board of Supervisors considered a recommendation of the Finance Committee to deposit all TOT funds (including
revenues from the Renaissance Club Sport Hotel for CCFutures programs) into the General Fund as general-purpose revenue and that any
future allocations for CCFutures be discussed during the annual budget process rather than through an automatic allocation of TOT revenue.
Following this direction fiscal year 2012/13 was the first, full fiscal year that all TOT revenues were deposited directly into the General Fund as
unrestricted general-purpose revenue. Since 2011, CCFutures funds have been used to partially offset the costs one District IV staff member and
has been included as part of the County budget process. As of the beginning of fiscal year 2022/23, $1,128,305 in residual CCFutures TOT
revenues remained available for allocation.
Today’s action requests the Board to authorize future use of the remaining one-time CCFutures funds, in the approximate amount of $1,128,305,
to be directed towards Economic Development in Supervisorial District IV, provide a source for matching fund programs and community
benefits to be administered by the District IV Supervisor.
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute an operational agreement with
Community Violence Solutions, for child abuse response services for the period October 1, 2022, through September 30, 2025.
FISCAL IMPACT:
No fiscal impact. This is a nonfinancial agreement.
BACKGROUND:
Community Violence Solutions (CVS) is a nonprofit organization dedicated to working in partnership with the community to end sexual assault
and family violence through prevention, crisis services, and treatment in Contra Costa County. CVS is the subrecipient of the California
Governor’s Office of Emergency Services (CalOES) program for Child Advocacy Centers (CASs). The purpose of the CASs is to provide
direct victim services to child abuse survivors and their families through a multidisciplinary team approach.
CVS is the current vendor for Employment and Human Services Department (EHSD) in providing a Children’s Interview Center (CIC)
Collaborative for FY22-23 and FY23-24. This CIC Collaborative provides victim-centered multidisciplinary team approach that CalOES
requires to receive funding.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/01/2023 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor
Contact: Kizito Agboma 9256084915
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 1, 2023
Monica Nino, County Administrator and Clerk of the Board of Supervisors
By: Antonia Welty, Deputy
cc:
C. 90
To:Board of Supervisors
From:Marla Stuart, Employment and Human Services Director
Date:August 1, 2023
Contra
Costa
County
Subject:Community Violence Solutions Operational Agreement
BACKGROUND: (CONT'D)
This operational agreement is required of CalOES to show the partnership of CVS and EHSD, Children and Family Services (CFS) Bureau
in the operation of the CIC.
CONSEQUENCE OF NEGATIVE ACTION:
Without the approval of the operational agreement, Community Violence Solutions will not receive funding from California Governor’s
Office of Emergency Services to continue their efforts in providing direct victim services to child abuse survivors and their families through
a multidisciplinary team approach.
CHILDREN'S IMPACT STATEMENT:
This agreement supports four of the five community outcomes established in the Children's Report Card: 1)"Children Ready for and
Succeeding in School"; 2) "Children and Youth Healthy and Preparing for Productive Adulthood"; 4) "Families that are Safe, Stable and
Nurturing"; and 5) "Communities that are Safe and Provide a High Quality of Life for Children and Families" by providing victim services
to child abuse survivors and their families through a multidisciplinary team approach.
ATTACHMENTS