HomeMy WebLinkAboutMINUTES - 08152015 - C.81RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with
Child's Best Interest in an amount not to exceed $125,000, to continue to provide ombudsman services to program
applicants, recipients, community members and staff for the period September 1, 2015 through August 31, 2016.
FISCAL IMPACT:
$125,000 - Administrative Overhead: 10% County, 45% State, 45% Federal
BACKGROUND:
Under this contract A Child's Best Interest will provide comprehensive ombudsman services for the Employment and
Human Services Department. The ombudsman will receive and investigate complaints, gather information, and work
to resolve issues using various mediation skills. Complaints may be received from the Children and Family Services
(CFS) Director, Division Managers, program applicants, recipients, other County departments, community based
organizations, individual community members, elected officials and others. As systemic issues are identified, the
ombudsman makes formal recommendations to EHSD Director/s to improve service delivery. (#19-892-2)
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 09/15/2015 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II
Supervisor
Karen Mitchoff, District IV
Supervisor
ABSENT:Mary N. Piepho, District III
Supervisor
Federal D. Glover, District V
Supervisor
Contact: Melanie Smith, (925)
313-1514
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors
on the date shown.
ATTESTED: September 15, 2015
David Twa, County Administrator and Clerk of the Board of Supervisors
By: Chris Heck, Deputy
cc:
C. 81
To:Board of Supervisors
From:Kathy Gallagher, Employment & Human Services Director
Date:September 15, 2015
Contra
Costa
County
Subject:Contract with Child's Best Interest for ombudsman services.
CONSEQUENCE OF NEGATIVE ACTION:
Participants and staff in Contra Costa County will not receive ombudsman services.
CHILDREN'S IMPACT STATEMENT:
The ombudsman services provided under this contract support all five of Contra Costa County’s community
outcomes: (1) "Children Ready for and Succeeding in School"; (2) "Children and Youth Healthy and Preparing for
Productive Adulthood"; (3)"Families that are Economically Self-Sufficient"; (4) "Families that are Safe, Stable and
Nurturing"; and (5)"Communities that are Safe and Provide a High Quality of Life for Children and Families.”
Through comprehensive ombudsman services and follow-up consultation, EHSD’s Children and Family Services
Bureau can improve its service delivery to children and families throughout Contra Costa County.