HomeMy WebLinkAboutMINUTES - 08182015 - C.40RECOMMENDATION(S):
ADOPT Position Adjustment Resolution No. 21722 to add one (1) Health Plan Member Services Counselor (V9VE)
position ($3,587-$4,360) in the Contra Costa Health Plan division of the Health Services Department.
FISCAL IMPACT:
Upon approval, the costs associated with this action will be approximately $90,056 annually with benefits, including
$18,576 in pension costs. Costs will be funded by CCHP Enterprise Fund II (100%).
BACKGROUND:
Contra Costa Health Plan's Member Services unit is in need of a permanent full-time Health Plan Member Services
Counselor position to assume the duties a temporary Member Services Counselor had been performing. The
temporary employee has recently secured permanent full-time employment elsewhere which has left a void in
Member Services. The unit has identified a need for a permanent position to assist Health Plan members in a timely
manner with various Member Services related concerns/issues. This permanent position will allow the unit to
continue to meet the requirements of DHCS, DMHC, CMS and NCQA related to timeliness of patient care.
APPROVE OTHER
RECOMMENDATION OF CNTY
ADMINISTRATOR
RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 08/18/2015 APPROVED AS
RECOMMENDED
OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Karen Mitchoff, District IV
Supervisor
ABSENT:Federal D. Glover, District V
Supervisor
Contact: Kristen Cunningham,
957-5267
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors
on the date shown.
ATTESTED: August 18, 2015
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: Chris Heck, Deputy
cc:
C. 40
To:Board of Supervisors
From:William Walker, M.D., Health Services
Date:August 18, 2015
Contra
Costa
County
Subject:Add one Health Plan Member Services Counselor position in the Health Services Department
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved and without additional staff, Contra Costa Health Plan's Member Services unit will
not have adequate staffing to meet the mandated requirements of the Plan.
CHILDREN'S IMPACT STATEMENT:
Not applicable.
ATTACHMENTS
P-300 #21722