Loading...
HomeMy WebLinkAboutMINUTES - 09092014 - C.114RECOMMENDATION(S): APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with InTelegy Corporation, Inc., in an amount not to exceed $1,219,890 for operations and technology initiatives support for the period July 1, 2014 through June 30, 2015. FISCAL IMPACT: $1,219,890: Administrative Overhead (10% County; 45% State; 45% Federal) BACKGROUND: Contractor will work with Contra Costa County Employment and Human Services Department-(EHSD) Workforce Services Bureau, to support the centralization of mail handling, the development of a Workload Equalization Tool, the procurement and implementation of an Appointment Management System, the re-design of intake operations and the continued support of the telephony initiatives. InTelegy will also provide project management and IT resources for projects as required. The previous InTelegy Corporation contract APPROVE OTHER RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE Action of Board On: 09/09/2014 APPROVED AS RECOMMENDED OTHER Clerks Notes: VOTE OF SUPERVISORS AYE:John Gioia, District I Supervisor Candace Andersen, District II Supervisor Karen Mitchoff, District IV Supervisor Federal D. Glover, District V Supervisor ABSENT:Mary N. Piepho, District III Supervisor Contact: Earl Maciel 3-1648 I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: September 9, 2014 David Twa, County Administrator and Clerk of the Board of Supervisors By: June McHuen, Deputy cc: C.114 To:Board of Supervisors From:Kathy Gallagher, Employment & Human Services Director Date:September 9, 2014 Contra Costa County Subject:Contract with Intelegy Corporation to Provide Services in Support of Operations and Technology Initiatives BACKGROUND: (CONT'D) ended on June 30, 2014. However, the need for services continued and staff was in discussion for a contract that would continue the services. The services being requested are complex and detailed. The process for being able to adequately describe the needed services and get agreement took longer than anticipated. InTelegy consultants have provided services since July 1, 2014 and this should be reflected in the contract approval and documents. CONSEQUENCE OF NEGATIVE ACTION: Important services to enable EHSD to meet its State and Federally mandated goals will be hampered. CHILDREN'S IMPACT STATEMENT: None