HomeMy WebLinkAboutMINUTES - 02252014 - D.5RECOMMENDATION(S):
1. WAIVE the 180-day "sit out period" for Daniel Chan, Senior Social Service Systems Information Analyst,
Employment and Human Services Department;
2. FIND that the appointment of Daniel Chan is necessary to fill a critically needed position; and
3. APPROVE AND AUTHORIZE the hiring of county retiree Daniel Chan, as a temporary County employee for the
period of Feb. 26, 2014 through Feb. 25, 2015, as recommended by the Employment and Human Services
Department Director.
FISCAL IMPACT:
If the request is granted, there will continue to be salary and employment tax payment for the hours provided of
approximately $43,435. These costs will be offset by savings due to the vacancy of the permanent position.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/25/2014 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYES 4 NOES ____
ABSENT ____ ABSTAIN ____
RECUSE ____
Contact: Kelli Zenn 925 313-1526
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of
the Board of Supervisors on the date shown.
ATTESTED: February 25, 2014
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
D.5
To:Board of Supervisors
From:Kathy Gallagher, Employment & Human Services Director
Date:February 25, 2014
Contra
Costa
County
Subject:Temporary Hire of County Retiree-Waiver of 180 day "sit out" period
BACKGROUND:
Daniel Chan, retired as a Senior SS Information Systems Specialist on Jan. 31, 2014. For over ten years his
assignment has been to support systems that administer the complex Medi-Cal programs. In this position he has
demonstrated expertise consistently in the systems necessary for the current implementation of the Health Care
Reform Affordable Care Act (ACA) and Medi-Cal program expansion.
Mr. Chan is critical for the smooth transition and continuity of systems support for the Department as he provides
training to new and old systems staff about multiple systems that support ACA and Medi-Cal.
In addition, at this important juncture in health care reform he supports the administration and implementation of
the following high profile public benefits programs:
Department Medi-Cal Technical Systems Expert: Mr. Chan is relied upon by the Department as the subject matter
expert for the three State-mandated systems; Medi-Cal Eligibility Data System (MEDS), CalWORKS,
CalHEERS, that support the functionality to determine and report ACA enrollment and Medi-Cal eligibility
status. He has the ability to interpret and implement policy regulations and translate them into systems
specifications; supports Medi-Cal policy staff; instructs and supports operational staff to use systems to
accomplish intended business outcomes.
Medi-Cal Program Expansion and Affordable Care Act (ACA): Mr. Chan has been in the forefront of
collaborating, researching, and performing work to implement Health Care Reform and Medi-Cal program
expansion. He is consulted by State, other counties’ and Consortium staff because of his well-earned reputation
for in-depth business and technical knowledge and analytical ability.
CalWORKS Information Network (CalWIN) and California Healthcare Eligibility, Enrollment and Retention
system (CalHEERS) Interface: Mr. Chan is an important leader and contributor within the Consortium of counties
and represents Contra Costa County to change CalWIN and develop interface specifications between CalWIN and
CalHEERS to complete ACA implementation.
There is no other current Senior SS Systems Information Systems Analyst in the Department that is able to provide
the knowledge and experience to ensure continuity of and reduced risk to the Department’s efforts to effectively
implement Health Care Reform and address its impacts.
The Senior Social Service Information Systems Analyst classification and the Social Service Information Systems
Analyst classification are flexibly staffed classes. During the last two years the Department has filled a number of
positions at the Senior Level. However, although these candidates have extensive systems experience for the most
part they have lacked public social service program knowledge and experience. The Department has decided to
request that the entry level Social Service Information Systems Analyst exam be given. This will also give an
opportunity to EHSD line employees with public social services program experience an opportunity to compete.
An important part of the Department’s succession planning has been the mentor program which has encouraged
employees to seek further education in areas they are interested in to further their careers at EHSD.
Mr. Chan is an import element to this approach. He will be available to maintain the current operations and
mentor the successful candidate.
CONSEQUENCE OF NEGATIVE ACTION:
Failure to receive Board approval may result in delays and ineffective implementation of Health Care Reform
system changes.
CHILDREN'S IMPACT STATEMENT:
Not applicable
ATTACHMENTS
waive180daytempperiodchan
fiscalfundingretireeChan
Request
The Employment and Human Services Department (EHSD) requests that the six-month
wait period, required for retirees before they can return to work, be waived for Daniel
Chan. Mr. Chan, a Senior Social Services Information Systems Analyst, is singularly
qualified to provide crucial support to the Department at a pivotal time in the Health Care
Reform Affordable Care Act (ACA) implementation. The Department recognizes the
need to be judicious in requesting such exceptions but in the case of Mr. Chan an
exception is warranted to meet current non-deferrable County obligations with the most
appropriate and effective systems specialist who can help meet them.
Background
ACA implementation, through major federal and State regulation changes, includes
unprecedented government-sponsored enrollment of customers for private health care
coverage and the expansion of Medi-Cal benefits to include recipients not previously
covered. The new regulations, in the process of being implemented, include mandated
implementation time frames for enrollment and delivery of service and benefits. They
also include cross-program impacts to be addressed.
Implementation and ongoing administrative and operational support for these programs
are dependent upon business-specific systems and their interfaces. There are three
large-scale State-mandated systems required to receive, process, and transfer data
among each other. Their data and functionality support the determination, monitoring,
and reporting of ACA enrollment and Medi-Cal eligibility status according to policy
regulations:
o CalWORKS Information Network (CalWIN): a Consortium system for eighteen
counties, the Welfare Client Data System (WCDS) that manages the
administration of benefit programs that include Medi-Cal, CalWORKS, CalFresh,
Foster Care, General Assistance, and Child Care.
o Medi-Cal Eligibility Data System (MEDS): a State system that administers the
issuance of Medi-Cal benefits statewide for all 58 California counties.
o California Healthcare Eligibility, Enrollment and Retention System (CalHEERS),
also called CoveredCA.com: a new State system that manages the enrollment
and tracking of ACA applicants and recipients for all 58 California counties.
These systems and their interfaces must be developed and/or changed to implement
new and expanded Medi-Cal programs while maintaining continuity of business for all
programs for which the Department is responsible. Systems staff must create these
technical solutions by collaborating with staff from multiple functions in the County, the
Consortium, State, and contractors, taking into consideration accuracy of policy
interpretation, staff’s operational needs, technical constraints, and system governance
rules.
Justification
Mr. Chan has been a systems analyst for over ten years assigned to support systems
that administer the Medi-Cal program. He has demonstrated expertise consistently in
the systems necessary for the implementation of ACA and Medi-Cal program expansion
and has been in the forefront of collaborating, researching, and performing work to
implement Health Care Reform.
He is consulted by State, other counties’, and Consortium staff because of his well-
earned reputation for in-depth business and technical knowledge and analytical ability.
He has been and is an important leader and contributor within the Consortium of
counties to change CalWIN and develop interface specifications between CalWIN and
CalHEERS to complete ACA implementation.
Within EHSD, he is much respected and relied upon for his ability and initiative to
interpret and implement policy regulations and translate them into systems
specifications; support Medi-Cal policy staff; instruct and support operational staff to use
systems to accomplish intended business outcomes; advocate for systems changes that
will facilitate policy compliance and mitigate staff workload; develop business processes
and integrate them with systems use to compensate for missing or incorrect systems
functionality; address the most technical of details within the context of meeting
customer service and staff support objectives; mentor other systems analysts; manage
implementation of systems changes; and communicate to and propose solutions for
management about anticipated impacts of policy and system changes.
Mr. Chan’s pertinent knowledge and experience, personal attributes, and quality of work
are key factors in requesting his retention to ensure continuity of, and reduce risk to, the
Department’s efforts to effectively and timely implement Health Care Reform and
address its impacts.
Transition
In anticipation of the significant systems requirements, impact, complexity, and workload
of Health Care Reform and to reduce dependency on one person, EHSD has already
made progress in transitioning systems staff to share existing and new workload. To
ensure a smooth transition and continuity of systems support for the Department, Mr.
Chan, will continue to provide training to systems staff about multiple systems that
support ACA and Medi-Cal, systems and operational support requirements, and the
need to match systems functions and data with business requirements. The Department
will facilitate and monitor progress of the transition.
February 3, 2014
To:Anne Crisp, EHSD Personnel
From: Candace Flint, EHSD Fiscal Analyst
Subject: Cost Analysis; Senior SS Information System Analyst, (Temporary, Half-Time, 5th Step)
Salary and retiree benefits (FICA, State Unemployment, etc.) for this Board Order is $43,435. Funding
breakdown is 45% Fed/45% State and 10% County. Because the returning retiree will be behind a
vacant Position Number, budgeted funding is available.