HomeMy WebLinkAboutMINUTES - 01212014 - C.24RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract
amendment with InTelegy Corporation, effective November 1, 2013, to increase the contract amount by $123,480
from $661,912 to a total contract amount of $735,392 for integrated customer service model(s) development and
implementation from July 1 2013 through June 30, 2014.
FISCAL IMPACT:
$785,392: 10% County, 45% State, 45% Federal
BACKGROUND:
The Employment and Human Services Department (EHSD or Department) has been tasked with the critical
challenges of implementing two significant aspects of the Affordable Care Act. County was awarded the contract to
establish a health benefit exchange call center in partnership with Covered California. At the same time, the
Department is required to plan, develop, and implement a new system and set of business processes for the Medi-Cal
Expansion component under health care reform. The Department does not have sufficient staff resources to provide
the quality and quantity of project management oversight required to ensure the successful design and implementation
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 01/21/2014 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Karen Mitchoff, District IV
Supervisor
Federal D. Glover, District V
Supervisor
Contact: Elaine Burres,
313-1717
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: January 21, 2014
David Twa, County Administrator and Clerk of the Board of Supervisors
By: Chris Heck, Deputy
cc:
C. 24
To:Board of Supervisors
From:Kathy Gallagher, Employment & Human Services Director
Date:January 21, 2014
Contra
Costa
County
Subject:InTelegy Corporation Amendment
BACKGROUND: (CONT'D)
of these multiple and complex aspects of health care reform.
To meet these challenges, the Department is in the ongoing process of re-engineering the client service-delivery
systems with InTelegy Corporation providing established expertise in the management of multiple projects. EHSD
has had a positive contractual relationship with InTelegy Corporation as they have provided high-quality goal
-oriented services to the Department.
This amendment will increase the total hours necessary for project management services and process development.
CONSEQUENCE OF NEGATIVE ACTION:
Without increased funding, the Employment and Human Services Department will not complete Service Center
design and implementation & maintain the services of project management experts.
CHILDREN'S IMPACT STATEMENT:
Not applicable.