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HomeMy WebLinkAboutMINUTES - 11052013 - C.45RECOMMENDATION(S): APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute support contract amendments with Northwoods Consulting Partners, Inc., to increase the payment limit by $499,086 to a new payment limit of $4,563,660, to provide additional training and services for the electronic capture, storage, and retrieval of case files, and additional software support for the period December 4, 2012 through June 30, 2014. FISCAL IMPACT: $4,563,660: 100% Administrative Overhead (10% County; 45% State; 45% Federal) BACKGROUND: EHSD entered into a software and a services contract with the Northwoods Consulting to implement a system where all paper files are captured, stored and organized electronically. The intent is that, after document imaging is complete, the system allows electronic management APPROVE OTHER RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE Action of Board On: 11/05/2013 APPROVED AS RECOMMENDED OTHER Clerks Notes: VOTE OF SUPERVISORS AYE:John Gioia, District I Supervisor Candace Andersen, District II Supervisor Mary N. Piepho, District III Supervisor Karen Mitchoff, District IV Supervisor Federal D. Glover, District V Supervisor Contact: Earl Maciel 3-1648 I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: November 5, 2013 David Twa, County Administrator and Clerk of the Board of Supervisors By: Chris Heck, Deputy cc: C. 45 To:Board of Supervisors From:Kathy Gallagher, Employment & Human Services Director Date:November 5, 2013 Contra Costa County Subject:Amendment to Contract with Northwoods Consulting, Inc. BACKGROUND: (CONT'D) of case files and provides the capability to add, review, retrieve, and share the information in an efficient manner. The system provides a means for organizing case files in a manner that makes business sense and provides controls and limitations for access to the files throughout the organization. EHSD also entered into a software license agreement and a software support agreement with Northwoods. The Department’s current project to implement a new business model to enhance customer service and achieve efficiencies is dependent upon the progress and implementation of the Northwoods document management system. The Software and Services Agreement will be amended to increase the payment amount and the related Software Support Agreement will be amended to increase the payment amount for an increased number of supported seat licenses for certain software programs on an as needed basis throughout the contract period. This amendment will increase the payment limit by $499,086. The minimum amount EHSD is obligated to expend is $188,850 for the additional licenses. The remainder of the funds, $310,236, will be utilized only if there are available funds, confirmed business needs, and executive-level approval to pay for additional software seat licenses under the Software License Agreement, and additional support under the Software Support Agreement. The intent is to have the current language support invoicing and payment on an as-needed basis for licenses and support, as compared to paying for the entire amendment amount upfront. CONSEQUENCE OF NEGATIVE ACTION: Without the purchase and provision of the licenses and support for staff to access the scanning system, implementation of the on-line scanning system to support the collection and on-line document review to determine eligibility for benefits issuance would be delayed. CHILDREN'S IMPACT STATEMENT: Not applicable