HomeMy WebLinkAboutMINUTES - 04092013 - C.95RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee to execute a contract
amendment with Ricoh, USA, Inc., formerly IKON Office Solutions, Inc., to increase the payment limit by $700,000
to a new payment limit not to exceed $2,450,000 for Case Stored Text Automated Retrieval services (CaseSTAR),
extend the contract term from March 31, 2013 to October 31, 2013, and make other amendments to the contract.
FISCAL IMPACT:
$2,450,000: 100% Administrative Overhead (10% County; 45% State; 45% Federal)
BACKGROUND:
The Employment and Human Services Department (EHSD) contracted with IKON Office Solutions, Inc., to provide
Case Stored Automated Retrieval (CaseSTAR), a process for automating the existing paper case records to maximize
staff resources and improve client services. CaseSTAR has enabled access to client case records by all caseworkers in
the Client Service Center and has resulted in increased staff efficiency and a reduction in costs currently associated
with record maintenance and service delivery.
In
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 04/09/2013 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Candace Andersen, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Karen Mitchoff, District IV
Supervisor
Federal D. Glover, District V
Supervisor
Contact: Earl Maciel 3-1648
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: April 9, 2013
David Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C. 95
To:Board of Supervisors
From:Kathy Gallagher, Employment & Human Services
Date:April 9, 2013
Contra
Costa
County
Subject:Amend Contract with Ricoh, USA, Inc.
BACKGROUND: (CONT'D)
April of 2012, IKON Office Solutions changed its name to Ricoh USA, Inc.
This amendment will (i) extend the contract term from March 31, 2013 to October 31, 2013 and add $700,000 for
services to be provided during this seven month period, (ii) provide hourly billing rates for Ricoh's assistance with
migrating to a new case record management system, and (iii) provide County with a $152,813.16 credit towards
amounts due under this contract, which settles the dispute between County and contractor regarding contractor's
performance of certain obligations under the contract.
CONSEQUENCE OF NEGATIVE ACTION:
The Employment and Human Services Department will be unable to continue providing automated case management
services beyond the original contract payment limit and term.
CHILDREN'S IMPACT STATEMENT:
None