HomeMy WebLinkAboutMINUTES - 03192013 - C.62RECOMMENDATION(S):
Approve and authorize the Health Services Director, or his designee, to execute, on behalf of the County, Contract
Amendment Agreement #26–724-1 with National Research Corporation (DBA NRC Picker), a corporation, effective
March 1, 2013, to amend Contract #26-724, to increase the total Contract Payment Limit by $30,000, from $142,075,
to a new total payment limit not to exceed $ 172,075, with no change in the original term of the Contract from July 1,
2011 through June 30, 2014.
FISCAL IMPACT:
The amendment is funded 100% by Enterprise I funds.
BACKGROUND:
Founded in 1981, National Research Corporation (DBA NRC Picker) has maintained a strong commitment to
improving the quality of healthcare received by patients and consumers through a focus on continual improvement in
patient experience and performance measurement within the healthcare industry. NRC offers the County a
methodology to survey patients regarding inpatient experience, including the Emergency Department patients, and
patients receiving care in eight ambulatory
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 03/19/2013 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I
Supervisor
Karen Mitchoff, District IV
Supervisor
Federal D. Glover, District V
Supervisor
ABSENT:Candace Andersen, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Contact: Anna Roth, 370-5101
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the
Board of Supervisors on the date shown.
ATTESTED: March 19, 2013
David Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: J Pigg, D Gary
C.62
To:Board of Supervisors
From:William Walker, M.D.
Date:March 19, 2013
Contra
Costa
County
Subject:Amendment #26-724-1 with National Research Corporation (DBA NRC Picker)
BACKGROUND: (CONT'D)
care centers
On September 11, 2012, the Board of Supervisors approved Contract #26-724 with the National Research
Corporation (dba NRC Picker) to provide professional consultation and technical assistance services to CCRMC’s
Chief Executive Officer, with regard to patient care improvement, employee and physician engagement improvement
through measurements, patient satisfaction surveys, and membership to Contactor’s member improvement interactive
website, for the period from July 1, 2011 through June 30, 2014.
Approval of Contract Amendment Agreement, will allow the Contractor to provide additional services to include
pediatric surveys through June 30, 2014.
CONSEQUENCE OF NEGATIVE ACTION:
If this amendment is not approved, the County will not receive additional necessary technical support and consulting
services with regard to patient care satisfaction and improvement at Contra Costa Regional Medical Center and
Contra Costa Health Centers from this Contractor.
CHILDREN'S IMPACT STATEMENT:
Not Applicable.
CLERK'S ADDENDUM
CORRECTED TO READ: APPROVE and AUTHORIZE the Health Services Director, or designee, to execute a
contract amendment with National Research Corporation (dba NRC Picker), effective January 1, 2013, to
increase the payment limit by $30,000, to a new payment limit of $172,075, to provide additional services to include
pediatric surveys, with no change in the original term of the Contract through June 30, 2014. (100% Enterprise I
funds)