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HomeMy WebLinkAboutMINUTES - 08092011 - D.1RECOMMENDATION(S): APPROVE revised “Rate Setting Process and Methodology Manual for Solid Waste Collection Charges As Applied to Garaventa Enterprises” dated July 2011, prepared by NewPoint Group, containing the changes being recommended by staff following consultation with Garaventa Enterprises (EXHIBIT A); 1. REQUIRE Garaventa Enterprises (Contractor) to implement 3-cart residential recycling collection services, as described in EXHIBIT B, in the unincorporated communities within the County Franchise Area on or before January 15, 2012; 2. APPROVE a new effective date of January 15, 2012 for implementation of the Contractor’s previously approved 3-cart residential rate structure for customers served within the County's Franchise Area to coincide with the launch of 3-cart residential recycling services pursuant to Section 12(c) of the County’s Franchise Agreement with Garaventa Enterprises ("Franchise Agreement"): 3. APPROVE OTHER RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE Action of Board On: 08/09/2011 APPROVED AS RECOMMENDED OTHER Clerks Notes:See Addendum VOTE OF SUPERVISORS AYE:John Gioia, District I Supervisor Gayle B. Uilkema, District II Supervisor Mary N. Piepho, District III Supervisor Karen Mitchoff, District IV Supervisor Federal D. Glover, District V Supervisor Contact: Deidra Dingman, 925-335-1224 I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. ATTESTED: August 9, 2011 David Twa, County Administrator and Clerk of the Board of Supervisors By: June McHuen, Deputy cc: D. 1 To:Board of Supervisors From:Catherine Kutsuris, Conservation & Development Director Date:August 9, 2011 Contra Costa County Subject:RECOMMENDED CHANGES TO GARAVENTA ENTERPRISES RATE SETTING MANUAL AND THREE CART RESIDENTIAL COLLECTION IMPLEMENTATION SCHEDULE RECOMMENDATION(S): (CONT'D) Service Level (Cart Size)* Monthly Rate (Maximum) 20-gallon $25.00 32-gallon $31.20 64-gallon $36.20 95-gallon $43.05 * Minimum cart sizes specified, the actual cart sizes provided to customers may be up to 5 gallons larger (with the exception of the 20-gallon size). Contractor may increase rates in 2012 up to the applicable annual percent change in the Consumer Price Index without Board Approval pursuant to the Franchise Agreement and revised Rate Manual. 4. REQUIRE the Contractor to provide the Department of Conservation and Development (DCD) with monthly reports, beginning September 1, 2011, reflecting the distribution of residential customers by service level in sufficient detail to allow the Director to determine timing and effect of 3-cart rate implementation including whether or not it is appropriate to request submittal of an additional base year rate application; 5. APPROVE and AUTHORIZE the Chair of the Board of Supervisors to execute the third amendment to the Franchise Agreement attached as Exhibit C; and, 6. APPROVE in concept a fourth amendment to the Franchise Agreement consistent with Exhibit D, in a form approved by County Counsel, that removes customers obligation to provide garbage containers, modifies description of “County Agent”, updates County Department name and noticing contacts, corrects Section number references and incorporates new/revised language acknowledging the County approved Rate Manual pursuant to Exhibit D. FISCAL IMPACT: No impact to the County General Fund. The costs for County staff time spent administering the Franchise Agreement is covered by solid waste/recycling collection franchise fees. BACKGROUND: The County has a solid waste and recycling collection Franchise Agreement with Garaventa Enterprises (Contractor) for service to the following unincorporated areas/regions: Bay Point - portion (remainder of Bay Point falls within the area served under the County’s Franchise with Allied Waste); Bethel Island; Brentwood, unincorporated; Concord, unincorporated - portion (remainder of unincorporated Concord falls within the area served under the County’s Franchise with Allied Waste); Discovery Bay; Knightsen; and Oakley, unincorporated. The County’s service area includes portions of Supervisorial Districts III, IV and V. Byron Sanitary District administers its own solid waste collection franchise agreements and regulates the residential rates for about 100 customers that fall within its boundaries. On January 25, 2011, the Board of Supervisors approved a number of recommendations related to rate and collection services changes for customers served by Garaventa Enterprises under the County’s Franchise Agreement. Five of these previously approved recommendations were contingent upon the launch of new 3-cart services and expected to be implemented simultaneously. At that time, staff expected 3-cart services to be launched on or about September 1, 2011. Contractor specified that the new carts needed to launch 3-cart services would not be ordered until the Board of Supervisors approved a revised Rate Manual. The 3-cart services launch date was selected based upon Contractor’s five-month timeline for purchasing and delivering carts. As discussed in more detail below, staff was not able to finalize consultation with Contractor for these Rate Manual changes in time to return to the Board in late March. Accordingly, this has impacted the Contractor’s proposed timeline for implementing 3-cart services. If the Board approves the revised Rate Manual on or before August 15, 2011, Contractor would be expected to launch 3-cart services by January 15, 2012. Rate Setting Process & Methodology Manual Changes The County’s rate setting process is governed by terms of the Franchise Agreement which were mutually agreed upon in 1995. Rate setting is also guided by the parameters specified within the County’s “Rate Setting Process and Methodology Manual for Solid Waste Collection Charges As Applied to Garaventa Enterprises” (“Rate Manual”) originally approved by the Board in November 1999. The Rate Manual specifies details about the approach and process selected by the County to help ensure that rate setting authority is exercised in a consistent manner. The Contractor suggested that the County consider a number of changes to the Rate Manual prior to approval of proposed 3-cart services in January 2011. County staff agreed to recommend official review of the Rate Manual for the purpose of identifying changes expected to either provide more certainty about the rate setting process or facilitate consistency in the Contractor’s treatment of costs in Rate Applications. County staff also expressed willingness to consider any other minor administrative changes that would not be expected to negatively impact rate payers. Although the Franchise Agreement does not call for Contractor’s review or acceptance of the Rate Manual, County staff involved the Contractor in the Rate Manual review and revision process with the understanding that the County has sole authority to approve any Rate Manual changes. On January 25, 2011, the Board of Supervisors directed staff, in consultation with the Contractor, to identify potential recommended revisions to the Rate Manual and any associated changes potentially needed to related terms in the County's Franchise Agreement in order to report back to the Board. Since that time, staff had many meetings with Contractor's representatives as well as exchanged written information related to Rate Manual changes desired by both parties. Unfortunately, the Board's consideration of this matter had to be delayed in order for staff to complete our consultation with Contractor about the Rate Manual revisions. The County's consultant, NewPoint Group, incorporated staff recommended changes into a revised version of the “Rate Setting Process and Methodology Manual for Solid Waste Collection Charges As Applied to Garaventa Enterprises” dated July 2011, which is attached as EXHIBIT A. RATE MANUAL CHANGES RECOMMENDED TO ADDRESS ISSUES RAISED BY CONTRACTOR Provided clarification or added specificity where needed to minimize Contractor's potential uncertainty related to future expected treatment of costs (e.g. Contractor's actual costs for providing the franchise required free drop boxes for community clean-ups) when preparing/reviewing rate applications; Acknowledged changed circumstances since the original Rate Manual was approved in 1999. Examples include providing for an alternative method of factoring recyclables revenue into rate setting, and specifying a different means for determining reasonableness of trucking lease costs in the absence of the required comparable lease rates; Delineation of the method Contractor proposes to allocate/segregate costs for regulated and non-regulated operations. The Contractor is required to obtain the County’s written approval of its method of segregating its financial records between County-regulated and non-County regulated operations pursuant to the terms of the Franchise Agreement (Section 7); Revised schedule for Base Year Rate Setting from every four years to every three years consistent with terms of the Franchise Agreement (Section 9); Established streamlined process for Consumer Price Index (CPI)-only rate changes consistent with terms of the Franchise Agreement (Section 9); Simplified Interim Year process by eliminating use of adjusted CPI in Interim Years which was intended to account for variations between projected and actual change in CPI; and Specified process for requesting extraordinary rate changes pursuant to the Franchise Agreement (Section 9). REVISIONS TO INCORPORATE PREVIOUSLY APPROVED CHANGES OR UPDATED CIRCUMSTANCES Eliminated rounding to the nearest $0.05 when establishing recommended rate changes (approved by the Board in May 2007); Added detail related to certain diversion program costs to ensure household hazardous waste (HHW) fees paid to the Delta Diablo Sanitation Distrtict for operating the household hazardous waste (HHW) facility serving East County are treated as a “pass-through” expense and not allowed with profit (approved by the Board in May 2007); and Eliminated $3.00 per month toter rental charge in future rate years (included in Base Rates approved in 2011, but not intended to be included in allowed rates charged in 2012 and beyond). REVISIONS REQUESTED BY THE CONTRACTOR BUT NOT RECOMMENDED BY STAFF There were some Rate Manual changes which were requested by the Contractor but are not being recommended by Staff because of the potential for negatively impacting rate payers now or in the future and/or implications for the County's other franchise areas. Following is a summary of the key Contractor requested Rate Manual changes which are not being recommended by staff: Limit County's rate setting authority to residential only; Incorporate fixed operating ratio which is expected to increase profit level; Incorporate Rate Manual into Franchise, requiring any future changes to be mutually-agreed upon; Change rate setting index from the CPI to a different pricing index which is generally higher than CPI; Incorporate annual negotiated salary/benefit increases specified in labor agreements in addition to pricing-based index used for interim year rate adjustments; Allow profit on HHW fees paid by Contractor; Allow profit on entire per ton tipping fee charged at the Recycling Center & Transfer Station owned by Contra Costa Waste Service (an affiliated company); and Increase cap on General & Administrative costs to a higher fixed percentage. Implementation of 3-Cart Residential Collection Services & Rate Structure The Contractor is expected to implement the enhanced 3-cart services described in EXHIBIT B on January 15, 2012. Contractor is expected to order sufficient quantity of covered wheeled garbage, recycling and greenwaste carts to serve the intended residential customers (about 8,428 as of July 15, 2011) as directed by the County DCD. The Contractor is expected to place an order for residential carts on or before August 15, 2011, following Board consideration of the recommended revisions to the Rate Manual. Third Amendment to the County's Franchise Agreement with Garaventa Enterprises On January 25, 2011, the Board of Supervisors authorized execution of a third amendment to the Franchise Agreement that extended the term of the Franchise Agreement by a total of 10 years and specifies that the Agreement that extended the term of the Franchise Agreement by a total of 10 years and specifies that the franchise fee will be 7% upon implementation of 3-cart services, pursuant to the terms specified in that board order and in a form approved by County Counsel. To address any uncertainty about applicable terms and ensure language is acceptable to the Board, staff is recommending that the Board approve the Third Amendment to the Franchise Agreement which is attached as EXHIBIT C. The extension provided for in the Third Amendment will not take effect until the Contractor demonstrates implementation of the enhanced residential services described in EXHIBIT B and will only remain in effect as long as the County required services remain in place. Fourth Amendment to the County's Franchise Agreement with Garaventa Enterprises On January 25, 2011, the Board of Supervisors directed staff, in consultation with the Contractor, to identify changes potentially needed to the terms of the Franchise Agreement based upon the Rate Manual in order to report back to the Board. Staff is recommending conceptual approval of a fourth amendment to the Franchise Agreement to incorporate the changes recommended by staff which are described in Exhibit D. The fourth amendment will be prepared in a form approved by County Counsel at which time the amendment will be scheduled for consideration by the Board of Supervisors. There were some Franchise Agreement changes pertaining to rate setting which were requested by the Contractor but are not being recommended by staff because of the potential for negatively impacting rate payers now or in the future. Following is a summary of the key rate setting Franchise Agreement changes requested by the Contractor but not recommended by staff: Limit the County's rate setting authority to residential services only; Incorporate fixed operating ratio which is expected to increase profit level; and Incorporate Rate Manual into Franchise, requiring any future changes to be mutually-agreed upon. Letter from Garaventa Enterprises Garaventa Enterprises submitted the attached letter addressed to the Chair of the Board of Supervisors on July 25, 2011. The letter requests a reduction of the minimum cart sizes specified in the 3-cart residential rate structure approved by the Board in January of 2011. These previously approved minimum cart sizes were recommended following extensive discussions with the Contractor. This issue was not raised in the staff discussions with the Contractor, the results of these discussions form the basis of the recommendations included within this report. Since a Third Amendment to the Franchise Agreement (Exhibit C) has been prepared pursuant to the Board’s direction in January of 2011, it incorporates the approved cart size minimums while allowing for purchase and use of increased cart sizes. Specifically, the Contractor is requesting the ability to purchase smaller carts that would have up to 2-5 gallons less capacity than the previously approved minimum cart sizes. The Contractor’s letter asks that the 32-gallon minimum be changed to a 30- gallon cart size. Currently, the Contractor could provide a cart of 32, 33, 34 or 35 gallons with no changes. The largest potential deviation would be for the 95 gallon rate structure, in which a cart would be 5 gallons smaller according to this new proposal. The approved 3-cart rates to be charged to residential customers were calculated based on the pricing for the larger cart sizes. The Contractor’s letter indicates that this change is requested because it is expected to “lower cart costs for the benefit” of their County customers. Therefore, the Department believes that the reduction of minimum cart sizes would warrant consideration if it would result in direct savings to customers (via lower rates) and would not impact the timeframe in which the 3-cart collection services would be implemented (no later than January 15, 2012). If the Board wishes to have this proposal considered, the Department recommends the following language modification: "If the Contractor wishes to purchase carts that are smaller than the minimum sizes specified herein, the Contractor must submit such request in writing to DCD in conjunction with all applicable price quotes/bids received from cart manufacturers at least five days prior to the purchase of carts. The DCD Director is authorized to allow purchase of smaller carts, if the Director determines this would directly benefit ratepayers in the County's Franchise Area (based upon the assumed cart costs used for setting the previously approved 3-Cart rates and the actual cart price quotes/bids submitted by Contractor) and would allow implementation of the 3-cart residential collection services on or before January 15, 2012." (applicable to the “3-Cart Collection System” exhibit to the Third Amendment to the Franchise Agreement and the previously approved cart-size minimums identified in Recommendation 3) CONSEQUENCE OF NEGATIVE ACTION: Contractor would not be willing to proceed with capital investment needed to purchase carts for their residential customers in the unincorporated East County area and therefore enhanced 3-cart services would not be implemented. CHILDREN'S IMPACT STATEMENT: Not applicable. CLERK'S ADDENDUM Speakers: Mike Bonnifield, Garaventa Enterprises. ADOPTED the recommendations as presented, with the inclusion of the language modification: "If the Contractor wishes to purchase carts that are smaller than the minimum sizes specified herein, the Contractor must submit such request in writing to DCD in conjunction with all applicable price quotes/bids received from cart manufacturers at least five days prior to the purchase of carts. The DCD Director is authorized to allow purchase of smaller carts, if the Director determines this would directly benefit ratepayers in the County's Franchise Area (based upon the assumed cart costs used for setting the previously approved 3-Cart rates and the actual cart price quotes/bids submitted by Contractor) and would allow implementation of the 3-cart residential collection services on or before January 15, 2012." And with the understanding the contractor may directly contact and work the Board subcommittee Transportation, Water and Infrastructure Committe (TWIC) with future concerns. ATTACHMENTS Exhibit A - Revised Rate Methodology & Manual Exhibit B - 3-Cart Recycling Collection System Exhibit C - 3rd Amendment to Franchise Exhibit D - Changes Proposed for Fourth Amendment Exhibit E - Garaventa Letter to BOS Rate Setting Process and Methodology Manual for Solid Waste Collection Charges Contra Costa CountyContra Costa County As Applied to Garaventa Enterprises Department of Conservation and DevelopmentDepartment of Conservation and Development July 2011 Version 2 Rate Setting Process and Methodology Manual for Solid Waste Collection Charges July 2011 Version 2 Contra Costa County As Applied to Garaventa Enterprises Printed on Recycled Paper Rate Setting Process and Methodology Manual for Solid Waste Collection Charges As Applied to Garaventa Enterprises Prepared for Contra Costa County Prepared by 2555 Third Street, Suite 215 Sacramento, California 95818 (916) 442-0508 www.newpointgroup.com Version 2 – July 15, 2011 Version 1 (Original) – June 28, 1999 Contra Costa County i Garaventa Enterprises Rate Setting Process & Methodology Manual for Solid Waste Collection Charges Table of Contents Page I. Rate Setting Overview A. Introduction to the Manual ................................................................................... 1 B. Goals of Rate Setting Process .............................................................................. 5 C. Policies Guiding Rate Setting Manual ................................................................. 8 D. Rate Change Application Process ........................................................................ 14 E. Allowable Costs, Pass Through Costs, Allowable Profits, and Non- Allowable Costs ................................................................................................... 16 E.1 Allowable Costs.......................................................................................... 16 E.2 Pass Through Costs .................................................................................... 21 E.3 Allowable Profits ........................................................................................ 22 E.4 Non-Allowable Costs ................................................................................. 25 F. Other Rate Setting Policies .................................................................................. 27 II. Base Year Rate Setting Process A. Overview of the Base Year Rate Setting Process ................................................ 31 B. Timing of the Base Year Rate Setting Process .................................................... 32 C. Special Extraordinary Rate Applications ............................................................. 32 D. Steps of the Base Year Rate Setting Process ....................................................... 32 1. Preparation and Submission of Rate Change Application .......................... 35 2. Verification of the Completeness of Rate Change Application ................. 39 3. Review of Rate Change Application and Preparation of Responses .......... 40 4. Response to Additional Information Requests from City ........................... 43 5. Survey of Rates in Similar Service Areas ................................................... 44 6. Preparation of Draft Report and Recommendations ................................... 46 7. Review of Draft Report and Recommendations ......................................... 48 8. Optional Public Hearing ............................................................................. 49 9. Preparation of Final Report and Recommendations ................................... 51 10. Presentation of Final Report and Recommendations .................................. 52 11. Implementation of New Rates .................................................................... 53 III. Base Year Rate Setting Methodology A. Preparation of the Base Year Rate Change Application ...................................... 55 1. Entry of Operating Costs and Profit ............................................................ 63 2. Determination of Residential & Commercial Revenues ............................. 70 3. Calculation of Allowable Operating Profit and Revenue Requirement ................................................................................................ 73 4. Calculation of Percent Change In Rates ...................................................... 75 5. Preparation of Summary Form ................................................................... 76 B. Survey of Rates in Similar Areas ......................................................................... 77 Contra Costa County ii Garaventa Enterprises Rate Setting Process & Methodology Manual for Solid Waste Collection Charges Table of Contents (continued) Page IV. Interim Year Rate Setting Process A. Interim Year Rate Adjustments............................................................................ 81 B. CPI-Based Rate Adjustments ............................................................................... 81 C. Extraordinary Rate Adjustments .......................................................................... 81 D. Timing of Interim Year and CPI-Based Rate Setting .......................................... 82 E. Steps of the Base Year Rate Setting Process ....................................................... 86 1. Preparation and Submission of Rate Change Application ....................... 86 2. Preparation of Rate Adjustment Indices .................................................. 87 3. Review and Response to County Analysis and Calculations ................... 89 4. Preparation of Final Report and Recommendations ................................ 90 5. Presentation of Final Report and Recommendations to the Board of Supervisors ............................................................................... 91 6. Implementation of New Rates ................................................................. 92 V. Interim Year Rate Setting Methodology A. Preparation of the Interim Year Rate Change Application ............................... 93 1. Report of Changes in Tipping Fee Costs ................................................. 96 2. Explanation of Changes in Tipping Fee Costs ......................................... 97 3. Application Certification ......................................................................... 98 B. Preparation of the Interim Year Rate Change Worksheet ................................. 99 1. Determination of Base Year Costs and Weighting .................................. 102 2. Projection of Change in Consumer Price Index ....................................... 104 3. Calculation of Percent Changes in Tipping Fee Costs ............................. 105 4. Calculation of Weighted Change in Residential Rates ............................ 107 5. Presentation of Summary Form ............................................................... 109 Appendices Appendix A - Contra Costa County Franchise Agreement with Garaventa Enterprises Appendix B - Rate Application Forms and Worksheets Contra Costa County iii Garaventa Enterprises Rate Setting Process & Methodology Manual for Solid Waste Collection Charges List of Exhibits & Figures Exhibit Page I-1 Garaventa Enterprises - Unincorporated East Contra Costa County Solid Waste & Recycling Collection Service Areas ........................................................ 3 I-2 Organization of Each Step ............................................................................................... 4 I-3 Solid Waste Collection Rate Setting Philosophy ............................................................. 7 I-4 Solid Waste Collection Rate Setting Policies .................................................................. 9 I-5 Allocation Bases to Use for Unincorporated County Area Costs Shared with Other Jurisdictions ...................................................................................... 13 I-6 Timing and Financial Statement Requirements of Rate Setting Process ......................... 15 I-7 Definition of Financial Terms .......................................................................................... 18 II-1 Base Year Rate Setting Process Overview....................................................................... 33 II-2 Timing of the Base Year Rate Change Process ............................................................... 34 II-3 Sample Public Hearing Announcement ........................................................................... 50 III-1 Preparation of the Base Year Rate Change Application .................................................. 56 III-2 Sample Base Year Rate Change Application ................................................................... 57 III-3 Base Year Projection Methodology Guidelines ............................................................... 66 III-4 Sample Solid Waste Rate Survey..................................................................................... 78 IV-1 Interim Year Rate Change Process .................................................................................. 83 IV-2 Timing of the Interim Year Rate Change Process ............................................................. 85 V-1 Preparation of the Interim Year Rate Change Application .............................................. 94 V-2 Sample Interim Year Rate Change Application ............................................................... 95 V-3 Preparation of the Interim Year Rate Change Worksheet ................................................ 99 V-4 Sample Interim Year Rate Change Worksheet ................................................................100 Figure Page I-1 Example Cost Sharing Methodology ......................................................................... 28 I-2 Garaventa Enterprises – Affiliated Companies .......................................................... 30 II, III, IV & V?? Chapter I Rate Setting Overview Contra Costa County 1 Garaventa Enterprises I. Rate Setting Overview This introduction chapter provides an overview of the rate setting process and also details significant guiding policies, which are used throughout the manual. The process for how rates are changed is described. Also included is a description of how the refuse collection hauler’s costs are treated for rate setting purposes. This chapter reviews how to use the manual and identifies what future enhancements might be made as the County and hauler continue to gain experience using the process. The chapter includes the following six (6) sections: A. Introduction to the Manual B. Goals of Rate Setting Process C. Policies Guiding Rate Setting Manual D. Rate Change Application Process E. Allowable Costs, Pass Through Costs, Allowable Profits, and Non-Allowable Costs F. Other Rate Setting Policies A. Introduction to the Manual This manual provides a step-by-step guide for Contra Costa County (County) and one of its franchise haulers, Garaventa Enterprises (Garaventa), to prepare, evaluate and recommend changes to solid waste collection charges for specified unincorporated areas of Contra Costa County. The manual details procedures for setting refuse collection service charges in the County’s franchise area which includes the following portions (regions) of unincorporated East County: 1. Bay Point (portion) 2. Bethel Island 3. Byron 4. Discovery Bay 5. Knightsen 6. North Concord 7. Unincorporated Brentwood 8. Unincorporated Oakley. These areas are depicted in the six regions shown on Exhibit I-1. The manual provides a formal structure for establishing solid waste charges. Prior to adoption of this manual in 1998, no formal rate setting process or methodology existed for this portion of the County. The manual was developed with input and direction from the County’s Department of Conservation and Development in consultation with Garaventa. The manual is based on the County’s current franchise agreement with Garaventa and existing Garaventa operating conditions in the County. As the County and Garaventa continue to use the rate setting methodology, the process should be updated, revised, and improved in future base years. The manual establishes rate change policies, provides application forms, specifies reporting formats, identifies required supporting documentation, and describes procedures for requesting, reviewing, and adopting rate changes. Cost and revenue information is required for all residential, commercial, and light industrial services. Chapter I. Rate Setting Overview Contra Costa County 2 Garaventa Enterprises The rate setting process and methodology described in this manual is generally consistent with similar manuals adopted by the County for use in remaining unincorporated County areas serviced by other franchised waste haulers. For example, Richmond Sanitary Service, the hauler providing service to western portions of unincorporated Contra Costa County, is regulated based on a similar methodology adopted to replace an outdated manual used by the County and City of Richmond in the early 1990s. Much of the structure and processes described in this manual may apply to these other haulers’ operations. However, other haulers may provide different services with different corresponding rates and rate structures, and may maintain entirely different accounting and financial records. This manual is organized into five chapters as follows: q I. Rate Setting Overview This chapter provides an introduction to the manual and discusses the policies followed in establishing the rate setting processes. q II. Base Year Rate Setting Process A detailed discussion of the base year rate setting process is provided in this chapter. This discussion focuses on responsibilities of participants in the process, describes activities performed, and identifies the timing of these activities. q III. Base Year Rate Setting Methodology This chapter provides detailed instructions on how to complete forms used to establish new residential rates in base years. q IV. Interim Year Rate Setting Process A detailed discussion of the interim year rate setting process is provided in this chapter. This discussion focuses on responsibilities of participants in the process, describes activities performed, and identifies the timing of these activities. q V. Interim Year Rate Setting Methodology – In this chapter, detailed instructions are provided for completing forms used to establish new rates in interim years. The manual also contains the following two appendices: A. Franchise Agreement Between County and Garaventa Enterprises B. Blank Forms and Worksheets. Each chapter of the manual has been divided into a number of sections. A section begins with a capital letter and includes a discussion related to a major topic. Many sections of this manual include a series of “steps” which must be completed during a process. Each step begins at the top of a page and is prominently marked for easy reference. The organization of each step is shown in Exhibit I-2. The manual also contains blank worksheets and forms, which are used during the various processes. These materials are located in Appendix B. Chapter I. Rate Setting Overview Contra Costa County 3 Garaventa Enterprises Exhibit I-1 1. Bay Point 2. Brentwood, unincorporated 3. Byron 4. Discovery Bay 5. Bethel Island, Knightsen & Oakley, unincorporated 6. North Concord, unincorporated Chapter I. Rate Setting Overview Contra Costa County 4 Garaventa Enterprises Organization of Each Step Exhibit I-2 Chapter I. Rate Setting Overview Contra Costa County 5 Garaventa Enterprises B. Goals of Rate Setting Process The primary goal of the rate setting process and methodology is to determine solid waste collection charges which are fair and equitable to Contra Costa County customers, and which provide a reasonable profit to the franchise hauler. There is no contractual obligation by the County to provide the hauler with a fair rate of return through this review process. The County reviews revenues, costs, and profits as a basis for recommended changes to solid waste collection rates. Charges should be set at a level sufficient to cover costs of operations and allow a reasonable profit to the hauler. However, this profit level is not guaranteed. The County shall recommend rates for all of the unincorporated areas serviced by Garaventa Enterprises. The Byron Sanitary District will have ultimate responsibility for approval and implementation of the rates in its area (approximately 100 residential accounts). At the time of this manual’s development in 1998, representatives for this Sanitary District indicated a willingness to use the guidelines established in this manual and an intention to, in the future, implement rates recommended through the County’s rate review process, with certain possible exceptions. A small unincorporated island area in the center of the City of Concord has historically had the same rates as those of the City. The company that services this area is Concord Disposal Service, Inc. (CDS), a subsidiary of Garaventa Enterprises. At the time of the manual’s development, this North Concord area included approximately 250 residential customers. In an effort to maintain continuity of services and rates with neighboring City of Concord customers, it is assumed that future rates charged and services provided to these unincorporated County customers will be the same as services and rates for the City customers unless otherwise directed by the County. The County has common rates in the following Franchise area regions Bay Point (portion), Bethel Island, Discovery Bay, Knightsen, Unincorporated Brentwood, and Unincorporated Oakley. Current 32-gallon rates and rate structures, at the time of this second version of the manual, for the unincorporated East County areas serviced by Garaventa are provided below: Monthly Residential Rates - 2011 32-Gallon Bay Point (portion) $32.85 Bethel Island/Knightsen & Unincorporated Oakley $32.85 Brentwood, unincorporated $32.85 Byron (Sanitary District area) $29.61 Discovery Bay $32.85 In conjunction with submittal of the 2010 base year rate application, Garaventa proposed a new three-cart system for residential services. The new three-cart residential rates approved by the County Board of Supervisors in 2011 are provided below: Proposed Rate Service* (per customer, per month) 20-gallon mini-can $25.00 32-gallon cart $31.20 64-gallon cart $36.20 96-gallon cart $43.05 * Minimum cart sizes specified, the actual cart sizes provided to customers may be up to 5 gallons larger (with the exception of the 20-gallon size) Chapter I. Rate Setting Overview Contra Costa County 6 Garaventa Enterprises A total of seven (7) key rate setting process goals are summarized in Exhibit I-3, and described in detail below: 1. The County and hauler should start with a strong and committed partnership. The current franchise agreement between the County and Garaventa extends through May 2015 (to be extended 10 years contingent upon 3-cart residential services). The County and hauler should view this franchise as a long-term business partnership where both parties commit to use the formal rate setting methodology, and plan continuous communication on rate setting throughout the franchise term. 2. The charges requested by the franchise hauler must be justifiable and supportable. A formal request to change refuse collection charges, submitted by a franchise hauler, should be based on adopted guidelines for expenses and profits which include only allowable and necessary costs. In determining rates, the County shall consider both the need for fairness to the ratepayer and the need for the hauler to be compensated fairly and consistently with the methodology. 3. The process should ensure that revenues are adequate to fully meet reasonable costs-of-service. Estimated costs of service, and resulting solid waste management charges, should be reasonable. Granting a franchise for solid waste collection implicitly recognizes the private sector’s ability to provide quality services at reasonable costs. Further, the County acknowledges that maintenance of quality service is related to providing adequate compensation and financial incentives for continued good performance. Revenues generated should be adequate to fully meet reasonable costs-of-service. The resulting monthly charges for solid waste service should be approximately comparable to those charged in other jurisdictions providing similar services with similar cost structures, assuming some efficiency of operations in these other jurisdictions. 4. The rate setting process should provide mechanisms for ongoing rate review and long-term charge stability. A periodic formal and thorough County review of financial and operating data will set an expectation for the hauler, and ultimately will protect the ratepayer. The process should be designed to prevent large, unexpected fluctuations in charges due to changes in costs or from the need to fund a broadening scope of waste management services. 5. The process should be easy to administer, while still ensuring that any rate request is justifiable and reasonable. The process should be easy to explain and not place an undue cost on either the County or the franchise hauler to implement. Rate changes ultimately should be easily explained and defensible to ratepayers. 6. The County and Garaventa should strive to maximize opportunities to improve performance and service quality while maintaining cost competitiveness in the marketplace. 7. The County should not micro-manage the hauler’s operation. A policy to micromanage Garaventa operations is counterproductive, requiring additional administration, which ultimately increases costs to the ratepayer. This methodology requires base year rate reviews every three years, and optional interim year adjustments. These reviews should be sufficient to efficiently manage Garaventa. Overuse of time-and-motion studies, performance audits, and other efficiency and effectiveness studies requires additional administration time, and costs, for both the County and the hauler. Chapter I. Rate Setting Overview Contra Costa County 7 Garaventa Enterprises Exhibit I-3 Chapter I. Rate Setting Overview Contra Costa County 8 Garaventa Enterprises C. Policies Guiding Rate Setting Manual A total of five (5) guiding policies were considered in developing the processes and methodologies described in this manual. These policies and their impacts are identified in Exhibit I-4. The remainder of this section describes each of these policies. 1. Allow no retroactive rate increases. There will be no allowance for a retroactive increase in rates, except by special agreement, or by party default. Retroactive reimbursements cause rates not to be aligned with actual costs of providing service. This process and methodology codifies strict rate review timelines and responsibilities. If the County and hauler adhere to these time frames for submission and rate change approval, and no party defaults on these time frames, all future rates should be established such that there is no need for retroactive rate increases. 2. Allow no balancing accounts. This rate setting process is based on projecting results during base years. Thus, actual base year results likely will differ from base year projections. In some regulatory environments, these differences are “balanced” in subsequent years by using a balancing account. Balancing accounts are occasionally used in the waste industry as an accounting-based approach to true up a previous year’s projections to actual financial results. A balancing account can then be used to address differences between actual and projected results. A balancing account requires substantial administration, reporting, and control measures which determine how funds in the account are invested and managed. When a balancing account is established, terms and conditions related to these accounts are clearly documented as part of a rate setting process and methodology manual. Also, terms and conditions are specifically incorporated by reference into contractual agreements between the respective parties. Balancing accounts are not commonly utilized. The problem with balancing accounts is that by funding surpluses and deficits using rate revenues, rates charged to customers ultimately do not reflect the true cost of providing service to customers because they include retroactive components. Over time, current ratepayers can end up ultimately subsidizing, or benefiting from, prior generations of ratepayers. For example, if rates are raised to pay off a balancing account, then current ratepayers bear the responsibility of what previous ratepayers should have paid for initially. Municipal finance principles generally require a strong nexus between (1) cost- of service and benefits and (2) cost-of- service and rates. Use of a balancing account generally breaks down this nexus and results in rate inequalities. A balancing account also frequently is less useful when a long-term franchise exists. With a long-term business partnership there is less need to recover variances between actual and projected results on a year-to-year basis. These variances can often be absorbed over the course of a long term franchise, such as is the case between the County and Garaventa. Balancing accounts are not designed for accounting for differences between “rates asked for” and “rates received.” They also are not designed for accounting for differences between “rates received” and “a fair rate of return.” Balancing accounts, by their very nature, result in retroactive rates, which do not reflect cost-of-service based rates. Chapter I. Rate Setting Overview Contra Costa County 9 Garaventa Enterprises Exhibit I-4 Solid Waste Rate Setting Policies Impact The hauler should provide these services to the County, with costs allowable in rates The hauler should work with the County to implement these programs with costs allowable in rates Rates are set prospectively and are not trued up in subsequent years Rates are never increased in one period for activity of a prior period Assure that related party transactions from affiliated companies are consistent with market transactions Policy 4. Provide free drop box and bin service as directed by County 2. Allow no balancing accounts 1. Allow no retroactive rate increases 5. Indirectly regulate affiliated companies 3. Fund source reduction and HHW programs Chapter I. Rate Setting Overview Contra Costa County 10 Garaventa Enterprises 3. Fund costs to implement State mandated source reduction and household hazardous waste programs. The County has adopted the Source Reduction and Recycling Element (SRRE) and Household Hazardous Waste Element (HHWE) as required by the Integrated Waste Management Act of 1989 (AB 939). These elements contain a number of recommended programs whose costs are projected to be funded by solid waste collection charges. The franchise hauler will work closely with the County to meet diversion goals mandated by the California Department of Resources Recycling and Recovery (CalRecycle)). The franchise hauler and County shall agree on specific programs and activities to show a good faith effort to meet CalRecycle diversion goals. Examples of these efforts may include: (1) developing a separate green waste program, (2) increasing materials collected via the current curbside recycling program, (3) maximizing diversion activities at the transfer station, or other disposal facilities that the franchise hauler may use, and (4) providing economic incentives to reduce residential solid waste generation through variable can rates. Generally, costs associated with these AB 939 diversion goals are considered allowable costs for rate setting purposes whereby the franchise hauler will be allowed a profit on these costs. Where AB 939/HHW costs are transactional in nature, they will be treated as pass through costs (see Section D for a further discussion of the rate treatment of these costs). 4. Provide the County drop box and bin service. The franchise hauler shall provide solid waste collection and disposal services at County buildings at no charge to the County upon request pursuant to terms of the franchise. Costs associated with the franchise hauler providing these services are allowable costs for rate setting. The hauler also shall provide drop boxes pursuant to terms of the franchise for community cleanup projects with these costs also allowable for rate setting.a 5. Indirectly regulate affiliated companies. Transactions between Garaventa and affiliates, or related parties, should be examined for reasonableness. These “related party transactions” have potential for mistreatment in rate setting. For example, if a cost of a related party already includes a profit component, and that cost is allowed for rate setting with a profit, a double-counting of profit can occur. For each related party transaction, the hauler should disclose the nature of the relationship and whether the transaction is a market-based transaction. The hauler should provide documentation to support the reasonableness of these transactions. In particular, leasing of trucks and equipment, or office space, are often related party transactions. At the time a base year rate change application is submitted, the franchise hauler is required to provide the County with at least three comparable rates for trucking charges, office space, and warehouse space (i.e., a minimum of nine comparable rates). County staff will be responsible for determining if these charges are reasonable. a Allowable community cleanup costs for rate setting are based on actual costs of providing drop boxes used for community cleanup projects for which Garaventa has received concurrence in advance from the County Department of Conservation and Development (DCD) pursuant to the terms of Section 20 of the Franchise. Chapter I. Rate Setting Overview Contra Costa County 11 Garaventa Enterprises In the absence of three comparable truck lease rates, the franchised hauler will provide the County, or its agents, access to the trucking company’s accounting records so that the County can determine the reasonableness of trucking lease rates charged to County customers. The County will treat the trucking company expenses consistent with how it treats other regulated costs for rate setting purposes, in terms of allowable, pass through, and non-allowable costs as well as the operating ratio. If the franchise hauler leases trucks and other equipment from an affiliated or parent company, then all trucking charges are considered a pass-through cost and no additional profit is allowed. Additionally, if the franchise hauler rents office and/or warehouse space from a parent or affiliated company, then rent charged by its parent company will be compared with rent charged by property managers for comparable office and warehouse space. At the time this manual was developed, Garaventa had related-party transactions with the following affiliated service providers: q Concord Disposal Service: Services the City of Concord and a small area of unincorporated County, called North Concord. q Oakley Disposal Service: A sole proprietorship of Garaventa Enterprises, services Unincorporated Oakley, Knightsen, and Bethel Island areas. q Byron Disposal Service: Services the area covered under the current franchise agreement between the Byron Sanitary District and Byron Disposal Service, which began in October 1991. q Discovery Bay Disposal Service: Provides primarily residential service to the Discovery Bay area of the unincorporated County. This company was purchased by Garaventa Enterprises in 1986. q Pittsburg Disposal Service: Services the City of Pittsburg and the unincorporated area of Bay Point. Bay Point is split into two service areas, partially within Pleasant Hill Bayshore Disposal (now a Republic Services Inc. company) and Garaventa Enterprises. q Brentwood Disposal Service: Purchased by Garaventa in 1984, this company provided service to Discovery Bay areas prior to Garaventa’s purchase of Discovery Bay Disposal Service in 1986. Now, Brentwood Disposal services rural areas around Discovery Bay and Brentwood. q Delta Debris Box: Provides debris box services to all of the east unincorporated County customers covered by the County franchise with Garaventa. Garaventa also has related-party transactions with the following companies: q Contra Costa Waste (d.b.a. Pittsburg Recycling Center and Transfer Station): This recycling center and transfer station located in the City of Pittsburg handles all waste collected by Garaventa Enterprises from unincorporated County customers. This waste is consolidated into transfer trailers and transported to an approved Chapter I. Rate Setting Overview Contra Costa County 12 Garaventa Enterprises landfill (currently Potrero Hills Landfill in Solano County). The current disposal agreement between Garaventa and Potrero Hills Landfill expires in 2015. q Mt. Diablo Paper Stock: Handles all of the recyclable materials that are collected by Garaventa Enterprises companies. q SEG Trucking: SEG leases vehicles to other Garaventa affiliated companies, which are used for collection and to haul waste from the Pittsburg Recycling and Transfer Station to the approved landfill (currently Potrero Hills Landfill). Exhibit I-5 shows the approved allocation bases that the County and Garaventa agree will be used for allocating indirect costs between Garaventa-served County areas and other non-regulated jurisdictions. Garaventa shall provide written explanations for deviations from these allocation bases, and these alternative allocation bases must be approved by the County. Chapter I. Rate Setting Overview Contra Costa County 13 Garaventa Enterprises Exhibit I-5 Allocation Bases to Use for Unincorporated County Area Costs Shared with Other Jurisdictions Cost Category Allocation Base Direct Labor Labor hours Tipping Fees (with profit) Tonnage multiplied by verifiable tipping fee rate Corporate and local general and administrative costs · Accounting Accounts · Computer services Accounts · Dues and subscriptions Accounts · Insurance Accounts · Laundry Accounts · Legal Direct · Management fees Accounts · Miscellaneous and other Accounts · Office expense Accounts · Operating supplies Accounts · Outside services Accounts · Public relations and promotion Accounts · Taxes and licenses Accounts · Telephone Accounts · Travel Accounts · Utilities Accounts Depreciation and other operating costs · Depreciation – buildings Square footage · Depreciation - containers Direct · Other operating costs Accounts Services provided to County Direct County administrative fee Direct Trucking and equipment For each truck or equipment item, the number of equipment pieces/units multiplied by a verifiable SEG Trucking lease rate Tipping fees (pass through) Tonnage multiplied by verifiable fee rate Franchise fees Direct Chapter I. Rate Setting Overview Contra Costa County 14 Garaventa Enterprises D. Rate Change Application Process A Base Year Rate Change Application from the franchise hauler is required once every three years as shown in Exhibit I-6, on the following page. This process requires detailed financial and operating information which is carefully reviewed and analyzed by the County. These detailed reviews are referred to as “base” years in the methodology. With the Base Year Rate Change Application, the hauler submits annual audited financial statements for the previous year. These statements serve as the base documents of the application. Financial forms contained in the application should be reconciled to the audited financial statements to provide assurance that all of the company’s activities are accounted for. At the time a Base Year Rate Change Application is submitted, the County shall survey rates and services provided in at least six other municipalities of comparable size and service. In the event that a Base Year rate review occurs, outside of the normal three (3) year cycle, the three (3) year timing for the next Base Year will reset. This means that the County and franchise hauler will plan that next Base Year rate change will occur exactly three (3) years following the implementation date of the most recently completed Base Year. In each of the “interim” two years, rate adjustments will be based on the annual percentage change in the following three items: q Annual change in the most recent actual, not forecasted, Consumer Price Index (CPI) for all Urban Consumers for the San Francisco Oakland-San Jose area published by the Bureau of Labor Statistics in their Monthly Labor Review. This CPI is applied to costs of the franchise hauler other than tipping fees and regulatory fees. q Change in costs for tipping fees and regulatory fees estimated to occur in the next interim year q An adjustment for the franchise fee, which is based on a percentage of gross annual revenues generated from residential and non-residential integrated solid waste collection service. The franchise hauler has the option to submit an Interim Year Rate Change Application for a rate increase between base years. The scope of each interim year application is much more limited than a base year request. A formal application is required each year the company requests a rate change. The hauler can adjust rates following the County’s interim year rate review of its application, but is not obligated to do so. The County or franchise hauler may request an extraordinary adjustment outside of the base year and interim year adjustment schedules. For example, an extraordinary adjustment might result from a change in service or additional program requested by the County. The franchise hauler requesting an extraordinary cost change shall demonstrate, to the satisfaction of the County, that it has incurred extraordinary cost change (see Chapter II, subsection C). The County may request an interim year rate change when there are extraordinary changes, either up or down, in tipping fees charged to the hauler. For example, if there is a large drop in tipping fees paid by the hauler, the County can request a rate decrease in an interim year. Chapter I. Rate Setting Overview Contra Costa County 15 Garaventa Enterprises Exhibit I-6 Timing and Financial Statement Requirements of Rate Setting Process Base Year Every 3 Years Interim Year 1 Interim Year 2 Interim Year 1 . . . . Timing of Base Year Rate Change Process is 8 months (See Exhibit II-2) Beginning of Year (January 1) 2010 2011 2012 2013 2014 2015. . . . Base Year 1 Base Year 2 Submit Base Year Application TIMING FUTURE FINANCIAL STATEMENT REQUIREMENTS Actual Audited (Actual)Base Year 20142011201220132014 2017 2014 2015 2016 2017 2020 2017 2018 2019 2020 . . . . . . . . . . . . . . . ProjectedEstimated Chapter I. Rate Setting Overview Contra Costa County 16 Garaventa Enterprises E. Allowable Costs, Pass Through Costs, Allowable Profits, and Non- Allowable Costs Rates are established for each base year based on the hauler’s projected revenue requirement. The revenue requirement is defined as the sum of the following: q Allowable costs q Pass through costs q Allowable profits. Thus, for purposes of computing the revenue requirement, it is necessary to determine which of the franchise hauler’s costs are (1) allowable costs, (2) pass through costs, and (3) non-allowable costs. When a cost is said to be “allowable,” that cost, plus a profit component associated with that cost is included in rates charged to the ratepayers. Allowable costs are often those costs that are usual, customary, and reasonable to the hauler’s operation and/or are associated with actual activity performed by the hauler. Pass through costs are costs which also are included in rates charged to customers, however these costs do not have an associated profit component. Pass-through costs are for activities that have little or no risk to the hauler. Pass through costs are generally transactional in nature and often are thought of as costs not associated with any significant effort performed by the hauler. An example of a pass through cost is franchise fees paid to the County based on a percentage of revenues. Non-allowable costs are not allowed in rates charged to ratepayers. These costs are disallowed because (1) they may not be associated with the business, or (2) they were specifically agreed to in Section E.4. The remainder of this subsection is organized as follows: E.1 Allowable Costs E.2 Pass-Through Costs E.3 Allowable Profits E.4 Non Allowable Costs. E.1 Allowable Costs The hauler is allowed to earn a profit on certain costs. The majority of allowable costs are direct labor, corporate and local general and administrative costs, trucking and equipment costs, tipping fees, and interest on capital purchases. These allowable costs are defined in Exhibit I-7, on the following page. The following costs of providing collection service are clarified because of their special treatment for rate setting. q Tipping Fees – Profit is allowed on tipping fees in each base year. The franchise hauler is allowed to include tipping fees of up to a set amount per ton in the calculation of profit described above. The County has the discretion to establish and adjust the amount of Tipping Fees for which profit will be allowed. At the time of this rate manual’s development, tipping fees were set by the County at a cap of $45.00 per ton with profit. Any amounts over this limit are considered pass through costs, and profit is not allowed, If the tipping fee is less than the established limit, actual fees paid are used to calculate total tipping costs. This tipping fee limit allows the franchise hauler to make a reasonable profit on tipping fees, but removes excess profits caused by dramatically increasing tipping fees. The franchise hauler must conduct certain activities related to tipping fees such as keeping records and making payments Chapter I. Rate Setting Overview Contra Costa County 17 Garaventa Enterprises to the disposal facility. As tipping fees increase, the franchise hauler’s workload does not change. To allow the full amount of the tipping fees in the calculation of profit may give the franchise hauler excess and unreasonable profits. Tipping fees include (1) costs of Garaventa managing and consolidating the material at the transfer station, (2) costs incurred by Garaventa to long haul the material from the transfer station to the landfill, and (3) costs to dispose of the material at a landfill owned by a third-party (not related to Garaventa). Garaventa currently does not own or operate the landfill used for final disposal of County waste, Potrero Hills Landfill in Solano, California. Garaventa currently pays another unrelated landfill company (owned by Waste Connections) a landfill tipping fee to dispose of this material, which presumably includes a profit to that landfill company. The payments Garaventa makes to the landfill company for landfill disposal are transactional in nature. The $45 per ton (with profit) allowance is intended to provide Garaventa with a profit on that portion of the tipping fee expenses which relate to services Garaventa provides directly (i.e., transfer station operations and transfer hauling, as opposed to landfill disposal which Garaventa does not provide). Another argument for limiting profit on tipping fees is that the total tipping fee rate allowed in the County rate base for franchised waste (i.e., waste collected by Garaventa) is typically set equal to the regulated tipping fee rate charged by Garaventa for all waste taken to the Contra Costa Waste & Transfer Station (i.e., self haul and franchised material). This rate is theoretically already intended to fully cover the costs of operations at the transfer station and include a reasonable profit to the company. Further, more of the sorting-related activities performed at the Contra Costa Waste & Transfer Station are typically for self-hauled materials, as opposed to Garaventa franchised loads which often are transferred directly into transfer trailers and hauled to the landfill. These factors suggest that even with the $45 per ton cap on tipping fees (with profit), County ratepayers are paying their fair share of profit for Garaventa transfer station and long hauling related activities. Chapter I. Rate Setting Overview Contra Costa County 18 Garaventa Enterprises Exhibit I-7 Definition of Financial Terms Application Line Number/Item Definition Allowable Costs 1. Direct Labor Wages and related benefits paid to refuse collection, dispatch and customer service representatives, including wages, overtime, payroll taxes, health and welfare benefits, workers compensation, and pension benefits. 2. Tipping Fees (Profit Allowed) Costs to dispose of solid waste at transfer stations, transformation facilities, or landfills. These fees are capped with profit at a set amount per ton. The per ton limit is established by the County and is currently $45.00 per ton. 3. Corporate and Local General and Administrative Costs All general and administrative costs in addition to corporate overhead. The amount of this item cannot exceed 12.2 percent of total costs in the initial base year. This item includes the following costs: • Accounting • Management fees • Accounting staff • Postage • Collection fees • Office supplies • Computer equipment • Office repair and maintenance • Dues and subscriptions • Telephone • Insurance • Travel • Janitorial • Utilities • Legal services • Licenses . 4. Depreciation and Other Operating Costs Principally includes depreciation and leases of real estate/facilities, building maintenance, use taxes , cart repairs, laundry and uniform expenses , and medical expenses for drug testing. 5. Services Provided to County Cost of services provided to collect and dispose of waste from County -owned facilities. 6. Curbside Recycled Materials Processing Costs (If Option is Used by County). Costs of processing curbside recycled materials collected from County customers, including materials recovery facility (MRF) sort line labor costs, equipment costs , and related general and administrative costs. 7. Total Allowable Costs Sum of lines 1 through 6. Allowable Operating Profit 8. Operating Ratio Determines allowable operating profit, and is the ratio of total operating costs to total operating revenue. The operating ratio must be between 88 and 92 percent. If the franchised hauler’s actual operating ratio is outside this range, the operating ratio is to be set at 90 percent during the base year . 9. Allowable Operating Profit Established by the allowable operating ratio and equal to total allowable costs (line 7) ÷ 0.90 – Line 7. Pass Through Costs 10. County Administration Fee Fee associated with the franchise. This fee can be used for rate review costs, audits, or other studies. 11. Household Hazardous Waste Fees Fees paid to the County to support the County’s share of HHW facility costs incurred by Delta Diablo Sanitary District . This category does not include operational costs associated with providing on-call used oil and filer recycling collection services (which are an allowable expense when not funded from another source (e.g., a grant ). 12. Trucking and Equipment Includes deprecation of trucks, fuel expense, licenses, parts, tires, and associated repair and maintenance expenses. Includes SEG Trucking leases. 13. Tipping Fees (w/o profit) Cost to dispose of solid waste at transfer stations, transformation facilities, or landfills. These are fees above the $45.00 per ton limit. 25. Residential/Commercial/Light Industrial Franchise Fees Franchise fees are va riable and set by the County as a percentage of gross revenues (i.e., residential, commercial, light industrial, and recycling revenues). The current franchise fee is five (5) percent of gross revenues. With implementation of 3-cart services, the franchise fee will increase to seven (7) percent of gross revenues. 31. Total Pass Through Costs Sum of lines 14, and 25. Chapter I. Rate Setting Overview Contra Costa County 19 Garaventa Enterprises If the franchise hauler utilizes a transfer/disposal facility owned by an affiliated company (i.e., the Pittsburg Transfer Station), as is the case currently with Garaventa, the tipping fee limit still applies. However, the tipping fee charged by the disposal facility to the franchise hauler must be equal to, or less than, the rate charged to other non- affiliated franchise haulers for the same service. Tipping fees are defined to include both transfer station and landfill disposal costs. In each interim year, tipping fees would not be automatically adjusted by the CPI, as is proposed for all controlled costs. Rather, a projection would be made of what tipping fees would be in the new interim year, and then a comparison made with this cost item in the previous year. q General and administrative costs – Corporate and local general and administrative (G&A) are allowed up to a capped limit set by the County. General and administrative costs often can include costs which may be misstated in rate setting such as: (1) accounting and tax planning expenses, (2) legal costs, (3) management fees, and (4) officers salaries. Table I-1 shows that at the time of this version of the Manual’s development, weighted average ratios of G&A to total revenues over a recent five-year period (from 2006 to 2010), for nine (9) publicly held waste management companies,b ranged from 10.38 to 11.83 b The nine companies included: Allied Waste Industries, Browning Ferris Industries, Casella Waste Systems, Inc. Republic Services, Inc. Superior Services, Inc. Waste Connections, Inc. Waste Management, Inc. Waste Industries, Inc., and WCA Waste Corp. percent, with an average of 11.07 percent. Average ratios of G&A to total revenues over the same five-year period (from 2006 to 2010), for nine (9) publicly held waste management companies, ranged from 10.45 to 11.36 percent, with an average of 10.79 percent. With an additional 10 percent margin to account for variability in the distribution of G&A costs by company, the hauler is thus allowed a cap of 12.2 percent of the total revenue requirement, for the combination of corporate, regional, and local G&A in base years (11.07% * (1+ 10%) = 12.2%). In any base year, if total G&A costs, as a percent of the total revenue requirement, exceed the capped limit, total G&A costs will be set to equal 12.2 percent of the total revenue requirement. The capped limit may be re-calculated each base year, The franchise hauler may re- calculate the proposed G&A cap consistent with the approach described in this Section and request consideration of the new G&A cap at the time the Base Year Application is submitted. The franchise hauler must submit their proposed new G&A cap and associated calculation/data in conjunction with submission of its Base Year Application. If not requested by the hauler, the County may elect to re-calculate the G&A cap upon receipt of the hauler's Base Year Application. County staff would advise the hauler if the G&A cap is re-calculated accordingly. This cap may be based on ten (10) percent above the average G&A (as a percent of total revenue) of publicly traded companies (and will be calculated similar to the mean shown in Table 1-1), over the prior five-year period. Chapter I. Rate Setting Overview Contra Costa County 20 Garaventa Enterprises Table I-1 Publicly Held Waste Management Companies General and Administrative (G&A) Operating Ratiosa Expressed as a Percent of Total Revenue (2006 to 2010) Weighted Average Average Year G&A Ratio G&A Ratio 2006 10.38% 10.71 % 2007 10.73% 10.45 % 2008 11.27% 10.55 % 2009 11.83% 10.87 % 2010 11.13% 11.36 % Mean 11.07% 10.79 % Median 11.13% 10.71 % Minimum 10.38% 10.45 % Maximum 11.83% 11.36 % a On an earnings before interest and tax (EBIT) basis. Source: Published company 10-k reports. q Recycling – costs of providing residential curbside recycling and non-residential recycling services provided to the County by the franchise hauler would be an allowable cost. Therefore, solid waste management rates charged to customers include recovery of allowable costs of providing recycling services, and a profit is allowed on these costs. q Costs to implement State mandated source reduction and household hazardous waste programs – the County has adopted the Source Reduction and Recycling Element (SRRE) and Household Hazardous Waste Element (HHWE) as required by AB 939. These elements contain a number of recommended programs whose costs are paid for by the hauler and funded by solid waste management rates. With the exception of the caps on HHW facility fees and other costs as noted in this section, the franchise hauler will be allowed a profit on these AB 939 costs. Examples of the rate setting treatment of related household hazardous waste costs are described below: · Certain HHW costs are operational costs incurred by Garaventa associated with actual on-call used oil and filter recycling collection services offered to residential customers. These expenses are detailed by Garaventa in quarterly invoices sent to the County, which are paid using grant funding from CalRecycle. Any such expenses not paid for by the grant would be allowed with profit consistent with treatment of comparable operational cost categories (e.g. labor, trucking). When these on-call used oil and filer recycling services are reimbursed through grant funding, as has been the case in the past, they will be treated as non-allowable costs for rate setting purposes (to allow these costs would create a situation where these costs are covered both by rates and by grant funding). · Certain HHW costs are transactional costs paid to Delta Diablo Sanitary District for a portion of the actual cost their agency incurs operating the HHW facility that serves East County. These costs are a pass- through cost in rate setting pursuant to Board of Supervisors direction. In 1997, the Board authorized the County to require haulers to help pay for the County’s HHW program and allowed these costs to be pass- through expenses (i.e., without a Chapter I. Rate Setting Overview Contra Costa County 21 Garaventa Enterprises profit component) in rate setting. [Reference: Board Order approved by Board on June 3, 1997] The Board reiterated this direction in 1998 at the time they approved a rate increase for Garaventa which included these HHW costs. [Reference: Board Order approved by Board on June 16, 1998] Since that time the County has sent quarterly letters to Garaventa requesting payment for a portion of these agency-operated HHW program costs. These quarterly letters reiterate that these HHW costs are treated as a pass-through cost for rate setting purposes. q Depreciation – the following Table I-2 identifies depreciation methods and useful lives are recommended for amortizing future capital costs for rate setting purposes: Table I-2 Depreciation Methods Capital Item Type(a) Years Office Equipment SL 5 years Vehicles and Equipment SL 8 years Carts SL 10 years Buildings and Leasehold Improvements SL 20 years (a) SL = straight line depreciation Useful lives in Table 1-2 are for new capital purchases. q Lease payments to non-affiliated companies – lease payments to non- affiliated companies are an allowable expense. q Free services provide to County – The costs of free collection services provided to the County pursuant to requirements in the franchise are an allowable cost for rate setting purposes. The costs of providing these free services are not required to be specifically delineated in the Base Year Rate Application as a separate line item. Rather the costs of free collection services are internalized in the franchise hauler’s overall costs (including Direct Labor, Trucking and Equipment, etc.). q Costs of community clean up services – The costs of community clean ups provided by the franchise hauler are an allowable cost for rate setting purposes. The franchise agreement requires the franchise hauler to provide the equivalent of ten (10) 20-cubic yard drop boxes per year, per region in the Franchise Area for community clean ups, however, the County may agree to include the costs of more than the required number of drop boxes for community clean ups in the Base Year Rate Application. The cost of servicing community clean-up drop boxes that were pre-authorized by the Department of Conservation & Development are an allowable cost with profit. In the future, the franchise hauler will request authorization from the Department of Conservation & Development prior to providing any community clean-up drop boxes which the hauler wishes to have treated as an allowable cost for rate setting purposes. E.2 Pass Through Costs The following pass through costs do not earn a profit, but are included in determining total revenue requirements to establish solid waste management charges: q Tipping Fees (pass through) – Any Tipping Fee amounts over the County’s established cap for Tipping Fees with Profit (currently $45.00 per ton) are Chapter I. Rate Setting Overview Contra Costa County 22 Garaventa Enterprises considered pass through costs, and profit is not allowed. The County can adjust this cap in a reasonable manner during subsequent base years if determined appropriate based on changed circumstances (e.g., the franchise hauler no longer continues to use a third-party for landfill disposal). If the tipping fee is less than the established cap, actual fees paid are used to calculate total tipping costs and there is no pass through component of tipping fees. q Franchise Fees – Franchise Fees paid to the County by Garaventa are set equal to five (5) percent of gross revenues generated from the performance of collection services under the franchise. The County Board of Supervisors has authorized preparation of a Franchise Agreement amendment in 2011 which would set Franchise Fees at seven (7) percent in conjunction with implementation of 3-cart residential recycling services. The Board of Supervisors has discretion over the use of these Franchise Fees. In 2011, Franchise Fees helped provide funding for (1) administering the Franchise Agreement and (2) solid waste services and programs provided by the County, including State required program development, implementation and reporting for the unincorporated County area." These fees are paid to the County in return for providing an exclusive franchise to the hauler. q County administrative fee – this fee may be established by the County to pay for costs associated with services provided by the County in administering the franchise; services and programs pertaining to solid waste provided by the County; rate reviews; policies and procedures development; performance audits, and other studies. This fee is in addition to the franchise fee and is intended for costs that may not be paid for by the franchise fee. q Trucking and equipment charges – trucking charges from companies affiliated with the franchise hauler will be a pass-through cost, and no profit is allowed to the franchise hauler. This applies whenever profits are already included in the trucking charges paid by the franchise hauler. E.3 Allowable Operating Profits q Provide allowable profit –an operating ratio which ranges from 88 to 92 percent, with a target of 90 percent. In the first base year, the operating ratio was set at 90 percent. In each succeeding base year (once every four years), the operating ratio can range from 88 to 92 percent without a rate change, which will help stabilize rate changes and afford the company an incentive to reduce costs. In any succeeding base year, if the company earns an operating ratio outside this 88 to 92 percent range, then in that base year rates are reset to a 90 percent operating ratio. The operating ratio determines the profit allowed to the franchise hauler on operating costs. The operating ratio is frequently used in the waste management industry as a basis for determining profit. The operating ratio (OR) is based on the following formula: Allowable Expenses OR = Allowable Expenses + Profit The rate of return on operating expenses corresponding to each operating ratio between 88 and 92 percent is shown in Table I-3: Chapter I. Rate Setting Overview Contra Costa County 23 Garaventa Enterprises Table I-3 Operating Ratio as Compared to Return on Operating Expenses Rate of Return Operating Ratio on Allowable (%) Operating Expenses 88 13.64 89 12.36 90 11.11 91 9.89 92 8.70 The 90 percent targeted operating ratio corresponds to a 11.11 percent return on allowable operating expenses. The operating ratio is the most commonly used method for refuse rate regulation. Our recommended operating ratio is supported by recently available information for publicly-held companies, privately-held companies, and neighboring jurisdictions. As support for a target operating ratio of 90 percent we compared recent financial data available for publicly and privately held waste management companies. Because available financial data is for combined collection, transportation, and disposal operations, the corresponding operating ratios are lower than for businesses providing exclusively waste collection services (i.e., without disposal). Operating ratios for collection operations alone are generally higher than for disposal operations alone because disposal companies require greater returns due to the significant environmental and regulatory risks of operating landfills. We reviewed financial information for nine (9) large publicly held waste management companies between 1997 and 2010. The nine companies included: 1. Allied Waste Industries 2. Browning Ferris Industries 3. Casella Waste Systems, Inc. 4. Republic Services, Inc. 5. Superior Services, Inc. 6. Waste Connections, Inc. 7. Waste Management, Inc. 8. Waste Industries, Inc. 9. WCA Waste Corp. These panel data are from published company 10-k reports. The data set contains financial information on the nine (9) companies observed over a recent five year period (between 2006 and 2010). There were actually eighteen (18) publicly held waste management companies between 1993 and 2010. There has been significant recent acquisition and merger activity in the waste management industry, so some of these companies are now part of other companies. As an example, Waste Management acquired USA Waste, Philip, and Sanifill. Likewise, Allied Waste Industries acquired Laidlaw, and Browning Ferris Industries. Republic Services and Allied Waste Services have merged. We believe however that using historic data for all of these companies represents the best available information for publicly held companies for the period of 2006 to 2010. Table I-4 summarizes weighted average operating ratios and average operating ratios, both on an earnings before interest and tax (EBIT) basis, for publicly held waste management companies, from 2006 to 2010. The Chapter I. Rate Setting Overview Contra Costa County 24 Garaventa Enterprises mean weighted average operating ratio, between 2006 and 2010, was 83.95 percent, while the mean average operating ratio during the same period was 86.93 percent. The median weighted average operating ratio, between 2006 and 2010, was 83.64 percent, and the median average operating ratio during the same period was 85.44 percent. The data for this period indicates that a few larger companies performed better than the average company, thus decreasing the weighted average operating ratio. Robert Morris & Associates (RMA) publishes its “Annual Statement Studies” for an array of industries, including privately held waste management companies. RMA data are for companies doing business as refuse systems (SIC Code 4953). These are systems “primarily engaged in the collection and disposal of refuse by processing or destruction or in the operation of incinerators, waste treatment plants, landfills, or other sites for disposal of such materials.” These data “do not include companies primarily engaged in collecting and transporting refuse without disposal.” As shown in Table I-5, on page 25, the weighted-average operating ratios, on an EBIT basis, of over 66 companies surveyed in each of the nine years from 2001 to 2010, ranged from 88.80 to 97.70 percent. The data were sorted by company sales, as follows: · $1 million to $3 million · $3 million to $5 million · $5 million to $10 million · $10 million to $25 million. The mean operating ratio, between 2001 and 2010, was 94.61 percent, and the median operating ratio during the same period was 94.70 percent. Profit methods other than the operating ratio often are harder to determine, or don’t compensate the hauler sufficiently. For example, a return on assets profit methodology might encourage a hauler to over-invest in assets, or alternatively, over time might cause a hauler’s profits to decrease as book assets are depreciated. A return on equity calculation may be problematic as limited comparable benchmark data exists, determining equity contributions is difficult, and returns can be insufficient for less capitalized companies. Table I-4 Publicly Held Waste Management Companies Operating Ratiosa (2006 to 2010) Weighted Average Average Year Operating Ratio Operating Ratio 2006 84.37% 85.04% 2007 83.30% 85.44% 2008 85.33% 91.08 % 2009 83.64% 87.90 % 2010 83.10% 84.48% Mean 83.95% 86.93 % Median 83.64% 85.44% Minimum 83.10% 84.48 % Maximum 85.33% 91.80 % a On an earnings before interest and tax (EBIT) basis. Source: Published company 10-k reports. Chapter I. Rate Setting Overview Contra Costa County 25 Garaventa Enterprises Table I-5 Privately Held Waste Management Companies Operating Ratiosa (2001 to 2010) Weighted Average Operating Ratio for Various Annual Revenue Levels Year Total Number of Companies $1 to $3M $3 to $5M $5 to $10M $10 to $25M 2001 to 2002 162 96.70% 91.10% 94.10% 92.00% 2002 to 2003 66 95.90% 97.00% 97.70% 88.80% 2003 to 2004 94 96.70% 96.20% 97.70% 94.70% 2004 to 2005 96 95.20% 96.20% 95.40% 90.30% 2005 to 2006 109 92.70% 94.20% 94.20% 96.30% 2006 to 2007 142 92.70% 97.20% 94.70% 93.80% 2007 to 2008 127 94.30% 93.40% 93.00% 93.30% 2008 to 2009 171 95.00% 95.40% 96.40% 93.30% 2009 to 2010 211 94.70% 94.70% 96.30% 94.60% Weighted Average Operating Ratio Mean 94.61% Weighted Average Operating Ratio Median 94.70% Weighted Average Operating Ratio Range 88.80% to 97.70% a For SIC Code 4953, Refuse Systems, on an earnings before interest and tax (EBIT) basis. Source: Robert Morris & Associates Annual Statement Studies. E.4 Non-Allowable Costs The following costs are not allowable for rate setting, and as a result will not be passed on to the ratepayers: q Amortization of franchise purchases – consistent with the waste management industry, we recommend that the County disallow amortization of franchise purchases. The operating ratio is designed to provide a return to the hauler sufficient to compensate Garaventa for its investment in the business. q Charitable and political contributions – this category includes charitable, or political, contributions and donations of cash, property, and services. Also non allowable are costs associated with attempting to influence the outcomes of any federal, state, or local election, referendum, initiative, or similar procedure, through in kind or cash contributions, endorsements, publicity, or similar activities. q Fines and penalties – costs associated with violations of, or failure of, the hauler to comply with federal, state, local, or foreign laws and regulations. This category of non-allowable costs can also include costs in connection with alteration or destruction of records, or other false or improper charging or recording of costs. q Income taxes – the operating ratio is typically provided on a pre-tax basis. To allow income tax expense would Chapter I. Rate Setting Overview Contra Costa County 26 Garaventa Enterprises unnecessarily add complexity to the rate review process. q Interest expenses – interest expenses, other than for capital purchases, are not allowed. Consistent with the waste management industry, the operating ratio is typically used on a before interest and tax basis. Interest expenses are not allowed in the profit calculation in this methodology, which differs from the practice in some municipalities. Allowing profit on interest expense may provide an artificial incentive for the hauler to increase use of debt-financing. Further, in cases where the operating ratio used is on an after interest basis, the operating ratio often is adjusted upward (i.e., the hauler earns less profit) to account for interest as an allowable expense. q Other costs on a case-by-case basis – all costs incurred to provide solid waste services to areas outside of unincorporated Contra Costa County are not allowed. Additionally, consistent with reasonable practices in the waste management industry, certain costs may be determined non-allowable for rate setting through the course of the Base Year rate setting process. A cost that is determined non-allowable in one Base Year may be determined allowable in a future base year. Chapter I. Rate Setting Overview Contra Costa County 27 Garaventa Enterprises F. Other Rate Setting Policies The County may from time to time apply one or more of the following three (3) following additional policies: q Cost-Savings Program – The franchise hauler may be allowed to share in cost- savings due to improvements implemented by the hauler. This savings program provides an incentive to the franchise hauler to reduce costs. Under the rate setting process described in this manual, if the franchise hauler is able to reduce costs, the benefits of these cost- reduction efforts are passed on to the ratepayers in the next base year. Applying this policy could serve as a direct incentive for the franchise hauler to identify and implement cost-savings activities while also lowering rates for customers. Examples of cost-savings programs include: · Investing in new equipment · Redesigning collection routes · Automating administrative functions · Streamlining administrative processes. Opportunities for cost-savings would be identified by the franchise hauler during the base year process... Monitoring actual savings achieved is the most difficult task in developing a cost-savings program. Cost, and in some cases, operating data must be identified and carefully reviewed. Without careful monitoring, the program may be abused. Adjusting rates to reflect the savings also is difficult because rate adjustments for each interim year are determined by a change in the consumer price index instead of by an examination of base year costs. The hauler may, in fact, lower costs of operation through a cost-savings program, though the rates would not automatically be lowered. Cost savings cannot be included simply by reflecting the savings as a reduction in total cost. The amount of cost-savings should be identified initially during development of a proposed new program and then monitored during implementation of the new program. Savings is shared by the franchise hauler and the ratepayers on a pre-determined basis. Figure I-1 depicts the County-hauler cost sharing methodology. In this method, revenue or cost savings are treated differently depending upon the cause of the difference. Controllable and uncontrollable cost categories are created as follows Uncontrollable · Tipping fees · Regulatory charges Controllable · Direct labor · Depreciation and other operating costs · Trucking and equipment costs · General and administrative costs. In this example, the hauler is allowed to keep 100% controllable cost savings which are not detrimental to the customers, County, and employees. The hauler shares 50%/50% on uncontrollable cost savings. The hauler is allowed 100 percent of all Chapter I. Rate Setting Overview Contra Costa County 28 Garaventa Enterprises Figure I-1 uncontrollable cost increases, however, the hauler would not be reimbursed for any controllable cost increases. Because the hauler has little control over revenues received, increases in revenues from the projections would be paid back to the ratepayers, whereas decreases in revenues would be reimbursed to the hauler. In each case, these cost savings or reimbursements could be based on real dollars (without interest) and will be amortized in the rates over the base year and next two interim years until the next base year rate setting occurred. q Occasional Performance Audits – While rates for residential services are evaluated in detail during each base year rate change process, the rate review focuses on actual costs and does not address opportunities for the franchise hauler to improve general operational efficiency. If actions can be taken to improve the franchise hauler’s efficiency, this could result in lower total costs, and correspondingly, lower rates for customers. In order to address this issue, performance audits of the franchise hauler may be occasionally conducted. The timing of these audits are independent of the rate change process described in this manual. In order to maintain objectivity, these audits would be conducted by an independent organization which is selected by the County.. The County will keep information affecting the competitiveness of the hauler confidential (e.g., routes) to the extent permitted by law, pursuant to terms of the franchise. A two-phase approach may be appropriate for these audits. An overall diagnostic review would be conducted in Phase I, and more detailed and focused work in selected areas would be conducted in Phase II, based on the Phase I findings. Chapter I. Rate Setting Overview Contra Costa County 29 Garaventa Enterprises The County may include performance audit costs in rates as a pass through cost (e.g., as part of County administrative fees). The franchise hauler will reimburse the County for its costs of conducting performance audits. q Review Tipping Fees – Garaventa owns and operates the Pittsburg Transfer Station, a separate business from the various companies providing collection services to unincorporated County customers, as shown in Figure I-2. Thus, we cannot determine true transfer station costs, which should be charged to unincorporated County ratepayers unless a separate review is conducted. The County has established a limit on the amount of Tipping Fees allowed with profit (currently $45.00 per ton) and the remaining amount of Tipping Fees are treated as a pass-through expense. This issue was discussed in greater detail previously in Sections E.1 and E.2. Chapter I. Rate Setting Overview Contra Costa County 30 Garaventa Enterprises Figure I-2 1 Not a related party to Garaventa, but rather now owned by Waste Connections. CCWS also takes a small amount of refuse to Vasco Road Landfill, also not a related party to Garaventa, but rather owned by Republic Services (current tipping fee of $31.78 per ton). CCWS takes a small amount of organic materials to Northern Recycling (also not a related party to Garaventa) in Zamora, California (current tipping fee of $18.00 per ton). 2 Includes depreciation; interest; direct labor for repair and maintenance (welders and mechanics); parts; fuel and oil; and overhead. Chapter II Base Year Rate Setting Process Contra Costa County 31 Garaventa Enterprises II. Base Year Rate Setting Process Contra Costa County rate setting follows a three-year cycle. In the first year of the cycle, the franchise hauler is required to submit a Base Year Rate Change Application. In the second and third years, the franchise hauler is allowed to submit an Interim Year Rate Change Application. The cycle repeats itself in year four. This chapter describes the detailed processes and steps involved, from the franchise hauler completing a base year application through to the County’s approval of new rates. Topics covered in this chapter of the manual include: q Who is responsible for the various steps in each process q What tasks must be completed within each step q When each task should be performed. Information about how to complete worksheets and forms for the Base Year Rate Change Application is provided in Chapter III of this manual. This chapter is organized into four sections: A. Overview of the Base Year Rate Setting Process B. Timing of the Base Year Rate Setting Process C. Special Extraordinary Rate Applications D. Steps of the Base Year Rate Setting Process. A. Overview of the Base Year Rate Setting Process The base year rate setting process requires the franchise hauler to submit to the County a Base Year Rate Change Application every three years. In this application, the franchise hauler completes a number of forms, and provides supporting financial and operational information. Unlike the Interim Year Rate Change Application and the CPI-Based Rate Change Application which are optional, the Base Year Rate Change Application is mandatory regardless of whether it will result in a rate change. Exhibit II-1 overviews the base year rate setting process. For each of the eleven (11) steps, participant responsibilities, tasks, and associated outcomes (i.e., documents or deliverables) are identified for each step. After reviewing the application, the County evaluates whether proposed rate changes will be fair to both residents of the County and the franchise hauler. Fairness is demonstrated through an analysis of the franchise hauler’s actual and projected revenues and expenses included in the Base Year Rate Change Application. Information required in the rate setting process which is considered confidential by the franchise hauler (e.g., routes, employee compensation, and certain tonnage data) will not be disclosed at any public meeting (i.e., County Board of Supervisor meetings). This might include routing employee compensation and certain tonnage information. The hauler should make the County aware of such confidential information. Chapter II. Base Year Rate Setting Process Contra Costa County 32 Garaventa Enterprises B. Timing of the Base Year Rate Setting Process Timing of the base year rate setting process is shown in Exhibit II-2. Most of the time frames are recommended; however, certain key points are noted in the exhibit by circled letters. The rate change process should begin eight months prior to the beginning of the new calendar year. Base Year Rate Change Applications are submitted by the franchise hauler at least six (6) months in advance of when the proposed base year rate change would take effect on January 15 of that base year (reflecting that Garaventa’s current billing cycles end on the 14th of each month). The County has up to thirty (30) days to verify the application is complete. After the County verifies that the hauler’s application is complete, the process is scheduled to take five (5) months until rates are implemented. New rates are to become effective on January 15 of each base year. The franchise hauler should begin preparing the application during the prior May, with the document submitted to the County on July 1. The total time required to complete this process will depend on the complexity of changes in operating conditions and the resulting application. In order to avoid potentially delaying the implementation of any requested rate change ultimately approved by the Board of Supervisors, it is critical that the Contractor and County start and complete each Step on schedule within the timing specified in this Manual. C. Special Extraordinary Rate Applications Special extraordinary rate applications are allowed outside of the annual schedules of the base year, interim year, and CPI adjustments. Both the County and the franchise hauler may initiate the extraordinary rate adjustment process. For these adjustments, the franchise hauler will provide necessary information and documentation so the County can make a judgment as to the reasonableness of such a rate adjustment. An extraordinary rate adjustment can only be implemented by the franchise hauler if approved by the Board of Supervisors and the required rate change notice has been provided to customers 30 days in advance. This extraordinary adjustment will only be considered in a case where the franchise hauler can demonstrate that a change in one of the cost line items specified in the Base Year Rate Change Application will exceed two (2) times the most recent change in the Consumer Price Index for the San Francisco- Oakland-San Jose area published by the Bureau of Labor Statistics. D. Steps of the Base Year Rate Setting Process The remainder of this chapter describes each of the eleven steps of the base year rate setting process. Each step includes an overview of the step and a detailed description of the tasks required to complete the step. Step 1 of 11 describes, in general, the elements of the Base Year Rate Change Application, for the benefit of both the County and hauler. Chapter III describes in detail how to prepare the Base Year Rate Change Application, primarily for the benefit of the franchise hauler. Contra Costa County 33 Garaventa Enterprises Exhibit II-1 Base Year Rate Setting Process Overview Document(s)/Deliverable(s) •Rate Application •Audited Financial Statements •Supporting Financial Information •Notification Letter to Franchise Hauler •Summary of Survey of Other Jurisdictions Responsibility Franchise Hauler County County Steps 1. Preparation and Submission of Rate Change Application 2. Verification of Completeness of Rate Change Application 5. Survey Rates in Similar Service Areas Tasks a.Prepare Cost Information b.Prepare Revenue Information c.Prepare Operating Information d.Prepare and Submit Rate Change Application and Supporting Documents a.Verify Financial Data and Format b.Verify Supporting Documents and Schedules c.Notify the Franchise Hauler •Final Board of Supervisor Report County 9. Preparation of Final Report and Recommendations a.Incorporate Franchise Hauler’s Changes in Final Report b.Incorporate Comments from Public Hearing c.Prepare Final Report and Recommendations •Notice of Board Review •Approved ResolutionCounty 10. Presentation of Final Report and Recommendations to Board of Supervisors a.Distribute Report and Summary to Board of Supervisors b.Obtain Board of Supervisor Approval Franchise Hauler •Notification to Customer •Rate Schedule 11. Implementation of New Rates a.Prepare Notification of Rate Change b.Implement Rate Change •Draft Board of Supervisor Report •Supporting DocumentationCounty 6. Preparation of Draft Report and Recommendations a.Prepare Draft Report and Recommendations •Response Letter to Draft •Board of Supervisor ReportFranchise Hauler 7. Review of Draft Report and Recommendations a.Review Draft Report and Recommendations with County Staff b.Resolve Any Remaining Issues c.Prepare Response to Draft Report and Recommendations •Public Hearing County 8. Conduct Public Hearing (Optional) a.Post Notice of Public Hearing b.Conduct Public Hearing •Letter to Franchise Hauler •WorkpapersCounty 3. Review of Rate Change Application and Preparation of Responses a.Review Actual and Projected Revenue Requirements b.Review Actual and Projected Revenues c.Review and Verify Operating Ratio d.Determine Components of Requested Change in Rates e.Review Performance Data f.Request Additional Data and Clarification, If Necessary g.Document Staff Review and Prepare Written Response •Additional Documents, If NecessaryFranchise Hauler 4. Response to Additional Information Requests from County a.Provide Additional Information, if Requested b.Prepare and Submit Response a.Survey Residential and Commercial Solid Waste Rates and Charges in Similar Service Areas b.Summarize Survey Results c.Prepare and Submit Summary to the Franchise Hauler Base Year Rate Setting Process Overview Chapter II. Base Year Rate Setting Process Contra Costa County 34 Garaventa Enterprises Exhibit II-2 Timing of Base Year Rate Change Process Step Preparation 30 Day Review Formal Review Process Implement Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 1. Preparation and Submission of Rate Change Application 2. Verification of Completeness of Rate Change Application 3. Review of Rate Change Application and Preparation of Responses 4. Response to Additional Information Requests from County 5. Survey Rates in Similar Service Areas 6. Preparation of Draft Report and Recommendations 7. Review of Draft Report and Recommendations 8. Conduct Public Hearing (Optional) 9. Preparation of Final Report and Recommendations 10. Presentation of Final Report and Recommendations to Board of Supervisors 11. Implementation of New Rates Legend A. Submit Rate Change Application to County B. Acceptance/Return Letter C. Additional Information from Hauler D. Letter Review of Draft Report E. Notification of Public Hearing F. Public Hearing G. Final Report and Recommendations H. Application Approved I. Customer Notification J. New Rates Implemented on January 15 Step 1 Step 2 Step 3 Step 3 St 4 Step 5 Step 6 St 7 Step 8 Step 9 Step 11 Step 10 A B C D G H I F E J Chapter II. Base Year Rate Setting Process Contra Costa County 35 Garaventa Enterprises STEP 1 Base Year Preparation and Submission of Rate Change Application Responsibility: Franchise Hauler Timing: Completed six months prior to the date new rates become effective Tasks: a. Prepare Cost Information b. Prepare Revenue Information c. Prepare Operating Information d. Prepare and Submit Rate Change Application and Supporting Documents Description of Tasks Overview During this step, the franchise hauler prepares the Base Year Rate Change Application. The franchise hauler should be able to complete the application over a two month period. Instructions for preparing the application forms referred to in this step, are available in Chapter III of this manual. Blank forms are provided in Appendix B to this manual. In general, information provided by the franchise hauler is for four fiscal years. Actual data is required for the first two years, estimated data for year three (based on actual results to date), and projected data for year four. Subsequent base years will replicate the data requirements in this example. Actual q Year 1 – Last Base Year q Year2 – Prior Year Estimated q Year 3 – Current Year Projected q Year 4 – Base Year. a. Prepare Cost Information Cost information from the franchise hauler is provided in the Base Year Rate Change Application. Cost information is reported for the three most recently completed fiscal years, the current fiscal year, and the new base year. Information reported in each line item is the total cost for residential, commercial, and light industrial waste and recycling services. A segregation of costs by residential, commercial, and light industrial services is not required. Chapter II. Base Year Rate Setting Process Contra Costa County 36 Garaventa Enterprises The cost information, which is reported, includes: q Allowable Costs – Direct Labor – Tipping Fees (Up to a Cap) – Corporate and Local General and Administrative Costs – Depreciation and Other Operating Costs – Services Provided to County - Curbside Recycled Materials Processing Costs (if option selected by County). q Pass Through Costs – County Administrative Fee - Household Hazardous Waste Fees – Trucking and Equipment – Tipping Fees (Above a Cap) – Franchise Fees. By aggregating costs into these line items, it is possible to focus on major changes without becoming distracted by large changes in insignificant cost components. For example, if office equipment maintenance doubled from $10,000 in the current year to $20,000 in the base year (i.e., a 100 percent increase), this might only cause Corporate and Local General and Administrative Costs to increase by one percent, resulting in little impact on the overall rate. Minor components of Corporate and Local General and Administrative Costs may decrease between the current year and the base year, while others may increase. If one of the major cost line items in the application changes at an unusual rate, then the hauler should provide an explanation for the change. An unusual change in cost is any increase which is greater than the change in the San Francisco-Oakland-San Jose Consumer Price Index, or any decrease. The Consumer Price Index used in the analysis should be based on the change in the prior April to April San Francisco Oakland-San Jose Metropolitan Area. This information is available from the United States Department of Labor, Bureau of Labor Statistics, and is prepared monthly. Cost information for the current year and base year must account for any increases or decreases in the number of customers served, or tons of waste and recyclable material collected. Actual increases in costs also must be included. For example, if labor costs will increase in the base year as a result of existing labor agreement terms, this additional cost should be included. If these costs are not included, a rate increase will not be sufficient to compensate the franchise hauler for actual costs and will result in a reduction of the franchise haulers actual profits. Cost information provided in the application is used with operating profit to calculate the franchise hauler’s revenue requirement. The revenue requirement is equal to the sum of the following three categories: q Allowable costs q Allowable operating profits q Pass through costs. This revenue requirement is compared to anticipated revenues, if a shortfall exists, rates may need to increase, and if a surplus exists, rates may need to decrease. b. Prepare Revenue Information Revenue information is provided in this task. Similar to cost information, revenues are reported for the two most recently completed fiscal years, the current fiscal Chapter II. Base Year Rate Setting Process Contra Costa County 37 Garaventa Enterprises year, and the projected base year. Revenue is reported in three separate categories: q Residential q Commercial and light industrial q Recycled material sales. Residential revenue in the base year is projected without any changes in rates. Revenue projections are prepared based on existing rates and number of customers which the franchise hauler anticipates serving in the base year. For the base year, the amount of commercial and light industrial revenue without any changes in rates the hauler anticipates receiving also is reported. This figure should include changes in revenue from servicing more or fewer accounts. In the case where the County is not using a flat $5.00 per ton net revenue, recycled material sales revenues represents the actual amount of revenue the franchise hauler anticipates receiving during the base year. Again, this would include any projected changes in scrap prices, or quantities of recycled material sold. Allowances for uncollectible residential accounts and commercial and light industrial accounts (i.e., bad debt expenses) are identified in the application. This provides for a more accurate determination of the franchise hauler’s revenue in the base year, as a small number of customers do not pay the franchise hauler for service rendered. Once all revenues have been reported in the application, total revenue without a rate change is calculated. This total revenue is subtracted from the revenue requirement to determine the net surplus/shortfall. A net shortfall determines the amount of a rate change. If there is a net surplus, the franchise hauler should determine if the operating ratio can be reduced to eliminate the surplus (i.e., the franchise hauler retains the surplus as additional profit). If the operating ratio is calculated at 88 percent, which provides the franchise hauler with the maximum amount of profit allowable under current policy, and a surplus still exists, the County must determine if rates will be lowered, and over what period of time. c. Prepare Operating Information During this task, non-financial operating information is compiled by the franchise hauler. Information to be provided independently for residential, commercial, and light industrial sectors includes: q Number of accounts q Quantity of waste tonnage collected q Quantity of recyclable tonnage collected q County bins provided q County drop boxes provided q Drop boxes for cleanups. This information allows both the County and the franchise hauler to monitor changes in the service characteristics, to estimate total revenues at existing rates, and to compare these to changes in total costs. Operating information also is provided on a form in the Base Year Rate Change Application. With the Base Year Application, the franchised hauler also will include a schedule of “free” services provided to the County. This schedule will identify each County service location, the service level at that location, and the value of the service provided (i.e., the rate that would be charged to a non-County customer for similar service). Chapter II. Base Year Rate Setting Process Contra Costa County 38 Garaventa Enterprises d. Prepare and Submit Rate Change Application and Supporting Documents The completed Base Year Rate Change Application is submitted by the franchise hauler to the County. The application should include the following items: q Management Representation Letter The management representation letter transmits the application to the County, and should provide a listing of included documents. The letter should identify the requested adjustment in rates and include a discussion of specific issues which impact new rates (e.g., significant increases in tipping fees). The letter should state that: · Management reviewed and accepts responsibility for the rate application · The application is based upon management’s judgment of the most likely set of conditions and course of action · All significant relevant information are made available · Assumptions are reasonable and are accurate. q Base Year Rate Change Application The franchise hauler should provide a Base Year Rate Change Application, including completed application forms and supporting documentation. Supporting documentation includes the current rate schedules for residential, commercial, and light industrial customers. q Supplemental Audited Financial Information For applications received after 1999, audited financial statements for the most recently completed fiscal year should be included, as well as other documentation which support operating and financial data provided in the application. Because audited financial statements serve as base documents for the application, statements of revenues and expenses and other reports contained in the application shall be reconciled to the audited financial statements to provide assurance that all activities are accounted for. Once the application materials have been prepared, the franchise hauler submits one reproducible hard copy, and one electronic copy formatted to the County’s specifications. They are submitted to the County. The thirty (30) day review for completeness will begin upon receipt of the application. The penalty to the franchise hauler for an incomplete application would be a loss of any additional revenue which would have been generated through a timely and approved rate adjustment application. Similarly, for missing any other deadlines specified in the rate setting process (i.e., responding to County requests for additional information or reviewing the County’s draft agenda report) the franchise hauler would lose revenue due to later implementation of rates. If the County fails to meet established time frames for its responsibilities (i.e., steps 2, 3, 5, 6, 8, 9, and 10), at no fault of the franchise hauler, the County will include the value of revenue lost due to the delay, as part of the pending Base Year Rate Change Application. Chapter II. Base Year Rate Setting Process Contra Costa County 39 Garaventa Enterprises STEP 2 Base Year Verification of Completeness of Rate Change Application Responsibility: County Timing: Completed within thirty (30) days after the rate change application is submitted Tasks: a. Verify Financial Data and Format b. Verify Supporting Documents and Schedules c. Notify Franchise Hauler, and Franchise Hauler Provide Additional Information if Necessary Description of Tasks Overview During this step, the County ensures that the application has been fully completed by the franchise hauler and that the data provided are consistent. During the 30-day period, the County will obtain from the franchise hauler any information necessary to complete the application. During this 30- day period, the franchise hauler could request that the County allow subsequent submission of a revised Base Year Application. a. Verify Financial Data and Format County representatives review the application package to determine if it is complete and ready for analysis. Detailed analysis of the contents of the application occurs during Step 3. The County reviewer should determine the following: q Has the applicant included all required forms? q Are all forms complete? q Are audited financial statements included? q Are all financial calculations mathematically correct? b. Verify Supporting Documents and Schedules Various documents may be included in the application package to support the rate change. The purpose of these supporting documents should be clearly identified by the franchise hauler. c. Notify Franchise Hauler and Franchise Hauler Provide Additional Information, if Necessary If the application is complete the County will notify the franchise hauler that it will begin the process of evaluating the proposed rate adjustment. If incomplete, the County will attempt to obtain from the hauler additional required information to complete the application, within the 30-day verification period. The County will inform the hauler which items on the Application checklist are missing or incomplete. Chapter II. Base Year Rate Setting Process Contra Costa County 40 Garaventa Enterprises STEP 3 Base Year Review of Rate Change Application and Preparation of Responses Responsibility: County Timing: Completed within one month after determining that the application package is complete Tasks: a. Review Actual and Projected Revenue Requirements b. Review Actual and Projected Revenues c. Review and Verify Operating Ratio d. Determine Components of Requested Change in Rates e. Review Performance Data f. Request Additional Data and Clarification, if Necessary g. Document Staff Review and Prepare Written Response Description of Tasks Overview During this step, County representatives evaluates the entire rate change application. This review includes examining significant changes in costs or operating performance and evaluating explanations of these changes provided by the franchise hauler. a. Review Actual and Projected Revenue Requirements In this task, costs and operating profit are reviewed and analyzed for reasonableness. Reconciliations of costs to audited financial statements shall be checked for consistency. Explanations are sought from the hauler for items significantly different than would otherwise normally be expected. Absolute and percentage changes in costs for the four years identified on the application should be calculated and reviewed. Projections prepared from previous years in prior Base Year Rate Change Applications are compared with actual results. Costs are correlated with operating collection efficiency statistics provided by the hauler. Any unusual trends or variances in aggregate areas should be explained by the franchise hauler. An unusual increase would be a change in cost which is greater than the change in the San Francisco-Oakland-San Jose Consumer Price Index, published by the Bureau of Labor Statistics, and which cannot be attributed to Chapter II. Base Year Rate Setting Process Contra Costa County 41 Garaventa Enterprises changes in the number of customers serviced or tons of waste or recyclable materials collected. if these unusual changes are not adequately explained in the application, the County should request additional clarification from the franchise hauler. The County should review the allocation methodology used by the hauler to obtain unincorporated County costs, if applicable. At a minimum, the County should check that allocations assign costs to unincorporated County customers consistent with the allocation methodology detailed in Exhibit III- 2. The County should verify that the franchise fee percentage specified in the Base Year Application is consistent with the County’s approved franchise fee percentage. The County should verify that prior franchise fees paid by the hauler, as shown as actual prior year franchise fee costs in the Base Year Application, are consistent with official County records of franchise fee received by the County. The County should verify that actual Household Hazardous Fee amounts shown in the Base Year Application are consistent with County records. In the case where the County is not using the flat $5.00 per ton net revenue amount for curbside recycled materials processing, the County should review the costs of curbside recycled processing provided in the Base Year Application. Processing costs will include such costs as sort line labor costs, materials recovery facility (MRF) equipment depreciation and/or leases (e.g., for the MRF sort line), and allocations of reasonable expenses necessary to process the County’s curbside recyclables. b. Review Actual and Projected Revenues Actual and projected revenues should be reviewed in this task. Current residential, commercial, and light industrial rates provided in the application are verified. Any changes in the number of customers serviced should be identified and explained by the franchise hauler. The application requires the franchise hauler to report four years of residential and commercial and light industrial revenues: (1) calendar year two years ago (2) most recent calendar year, (3) current year, and (4) projected “base” year. The County should reconcile the most recent year revenues with audited financial statements. Revenues for the current year are compared with year-to-date unaudited financial statements and documentation supplied by the hauler. Projected revenues for the fifth, or “base” year, are evaluated by the County for reasonableness. All assumptions made by the hauler in preparing these projections are reviewed. Revenues reported by the hauler should not include any rate increases in the base year (year 5). Rate schedules submitted by the franchise hauler should be consulted to determine the most recent rates. Account information included in the application is reviewed to determine changes in the number of accounts served. Allowances for uncollectible accounts also are reviewed. These figures should be deducted from total revenue projections. These allowances may be based on a fixed percentage of total revenues or on actual experience. Assumptions related to allowances for uncollectible accounts should be provided by the franchise hauler. In the case where the County is not using the flat $5.00 per ton net revenue amount for curbside recycled materials processing, revenue from recyclable material sales is provided in the application. Amounts identified in the second year of the four years provided should reconcile with the financial audit. Amounts identified in the current (third) year, the base (fourth) year should be documented by the Chapter II. Base Year Rate Setting Process Contra Costa County 42 Garaventa Enterprises franchise hauler. The County will review these projections to ensure they are consistent with trends in recycling collection costs, scrap values, processing costs, as well as estimated diversion rates and tonnage. c. Review and Verify Operating Ratio The operating ratio must be between 88 percent and 92 percent, and is set at 90 percent in the initial base year. County representatives verify that the operating ratio used in the application is within this range. The allowable operating profit also is recalculated utilizing the operating ratio stated in the application. If the operating ratio does not fall within the range stated above, or if there are any errors in calculating allowable operating profit, these deficiencies are noted. d. Determine Components of Requested Change in Rates The County evaluates all costs, revenues, and operating profits provided in the application to determine the components of the requested adjustment in rates. This would include determining the proportion of the requested adjustment in rates which is due to changes in each of the following: q Costs q Residential revenues q Commercial and light industrial revenues q Recyclable revenues q Operating profit (or loss). e. Review Performance Data County representatives review and analyze performance data, which are included in the application (number of accounts and tons collected). Operating statistics are reviewed to explain past historical trends and justify future expenses. Both actual and percentage increases are examined and any unusual changes in performance are investigated to determine their cause and effect on future cost performance. An unusual change in operating statistics is any increase or decrease of more than the San Francisco- Oakland-San Jose Consumer Price Index (CPI) published by the Bureau of Labor Statistics in their Monthly Labor Review. Changes in accounts served, number of routes, tons collected, or direct labor hours generally should correspond to changes in cost and revenue. In accordance with the Franchise Agreement, all operating statistics, which affect the competitive position of the hauler, should be treated as confidential. f. Request Additional Data and Clarification, if Necessary Throughout the analysis of the application, County representatives may request clarification and/or additional data from the franchise hauler to explain any unusual changes in costs or operating performance. This information is requested in a letter from the County to the franchise hauler. Upon request from the franchise hauler, the County will provide a rationale for each of the items contained in its data request(s). g. Document Staff Review and Prepare Written Response During this task, County representatives document any findings noted during the review process. The franchise hauler can request that County representatives prepare a memorandum to highlight notable details related to the activities completed during the review process and/or key findings of the review. Chapter II. Base Year Rate Setting Process Contra Costa County 43 Garaventa Enterprises STEP 4 Base Year Response to Additional Information Requests from County Responsibility: Franchise Hauler Timing: Completed within two weeks of receiving a request for additional information from the County Tasks: a. Provide Additional Information, if Requested b. Prepare and Submit Response Description of Tasks Overview During this step the franchise hauler responds to requests for additional information from the County. a. Provide Additional Information, if Requested During Step 3, County representatives reviewed the application and may have identified additional supporting documentation and information needs, or changes in the financial or operating data between the five fiscal years which require clarification or further explanation. The franchise hauler should respond to the County’s request for additional information. Responses will vary depending on the specific requirements of the County. b. Prepare and Submit Response The franchise hauler prepares written responses to the County’s request for additional information. These responses are prepared and forwarded to the County during this step. Chapter II. Base Year Rate Setting Process Contra Costa County 44 Garaventa Enterprises STEP 5 Base Year Survey of Rates in Similar Service Areas Responsibility: County Timing: Conducted concurrently with the application review (Steps 3 and 4) Tasks: a. Survey Residential and Commercial Solid Waste Rates and Charges in Similar Service Areas b. Summarize Survey Results c. Prepare and Submit Summary to the Franchise Hauler Description of Tasks Overview The County conducts a survey of residential and commercial solid waste rates in communities similar in size and location to the unincorporated County. The County also determines comparable charges for residential truck usage, as well as rental rates for buildings similar to those rented by the franchise hauler.1 The purpose of this survey is to benchmark the rates proposed by the franchise hauler to determine if the rates are reasonable. Sample survey forms and instructions are provided in Section III-B of this manual. 1 The County would verify the accuracy of any G&A cap calculations submitted by the franchise hauler, alternatively the County may elect to recalculate the G&A cap in the manner described in Section E.1 of Chapter 1. a. Survey Residential and Commercial Solid Waste Rates and Charges in Similar Service Areas In this task, the survey of rates in other areas, which are similar to the unincorporated County, is conducted. The survey covers the following topics: q Introduction q General Information (e.g., including solid waste practices and rate setting approaches) q Rate Setting Process q Residential Service q Commercial and Drop Box Service. In order to avoid mailing and response delays, the survey is conducted by telephone. A minimum of six other jurisdictions should be surveyed. Jurisdictions selected should be Chapter II. Base Year Rate Setting Process Contra Costa County 45 Garaventa Enterprises located in Northern California and have operating environments, which are similar to, unincorporated Contra Costa County. Additionally, the survey should also include the other unincorporated areas franchised by the County. b. Summarize Survey Results After the survey has been conducted, the results are tabulated and compared. The purpose of surveying rates is to determine if there is an explanation for why residential and/or commercial rates might vary significantly among the surveyed communities. Residential rates proposed in the rate change application should be compared to residential rates in other jurisdictions. If the rates proposed in the application are significantly higher than in other jurisdictions, County staff should provide the franchise hauler with the opportunity to suggest potential reason(s) for differences. If the potential basis for differences are not identified, the Board of Supervisors may have concerns adjusting the rates as proposed in the application. The franchise hauler should provide requested input within ten (10) business days. c. Prepare and Submit Summary to the Franchise Hauler If requested by the hauler, or if the County deems necessary, the County may prepare a summary report, which makes conclusions about how rates and services provided by the current franchise hauler compare with those in other jurisdictions. The summary report may include an overview other jurisdiction’s general solid waste practices and rate setting approaches. The report also may document residential refuse, recycling, greenwaste, and commercial refuse collection services and rates. It also may include the following information: q Number of agencies surveyed q Percent of agencies which have granted franchises q Average monthly charge for comparable residential can services q Average charge for once-a-week commercial service of a two and three cubic yard bin q Average charge for 20 cubic yard debris box service. The report may compare the proposed unincorporated County rates with averages from the survey. The report may summarize in a matrix format all results of the survey listed by agency surveyed. A copy of the rate comparison tables are included in the Draft and Final Reports, however the tables would be provided to the franchise hauler earlier upon request. If the proposed rates differ greatly from the survey averages, County staff should at that time provide the franchise hauler with the opportunity to provide feedback about how the proposed rates compare to rates in the survey. The franchise hauler should provide requested feedback within ten (10) business days . Chapter II. Base Year Rate Setting Process Contra Costa County 46 Garaventa Enterprises STEP 6 Base Year Preparation of Draft Report and Recommendations Responsibility: County Timing: Completed approximately two months after determining the application package is complete Tasks: a. Prepare Draft Report and Recommendations Description of Tasks Overview A draft report with recommendations from County representatives is prepared and submitted to the franchise hauler for review. The report will be reviewed by the franchise hauler in Step 7. a. Prepare Draft Report and Recommendations In this step, County representatives prepares a draft report including recommendations for a rate change. The draft report includes the following sections: q Executive Summary q Introduction and Background q Rate Change Review q Analysis and Discussion of Rate Change Application q Recommendations q Appendices. Results of the public hearing (Step 8) also eventually should be included in the final report. Each of these report topics is discussed below: q Executive Summary This is a one or two-page summary of the review process and may include a chart showing current and proposed rates, and the recommended rate change. q Introduction and Background This section documents the rate change requested by the franchise hauler. The section identifies any proposed changes in services provided by the hauler. The section also identifies the review goals, objectives, scope, and other relevant background information. q Rate Change Review This section of the report provides a brief overview of the rate change process and discussion of significant historical rate issues. q Analysis and Discussion of Rate Change Application This section of the report will include a review of the analysis work completed by County representatives. This section includes the following sub-sections: Chapter II. Base Year Rate Setting Process Contra Costa County 47 Garaventa Enterprises · Review of Rate Changes, including a discussion of interim year or extraordinary rate changes during each year since the last base year, the relationship of these changes to changes in the Bay Area Consumer Price Index, and an analysis of the significant components of the change in rates (e.g., changes in tipping fees or changes in operating profit). · Analysis of Projected Costs, including a discussion of any unusual changes in costs which were discovered and unresolved during the review process, with references to related line items in the Application. · Discussion of Service Issues, including changes in frequency or type of curbside service. If significant service issues are not involved with a rate change, this section would be omitted. q Recommendations County representatives would present its recommendations regarding specific changes in residential rates in this section of the document. q Appendices Appendices to the report would include: · Rate change application · Audited financial statements of the franchise hauler · Other relevant supporting materials provided by the franchise hauler · Results of the rate survey. Chapter II. Base Year Rate Setting Process Contra Costa County 48 Garaventa Enterprises STEP 7 Base Year Review of Draft Report and Recommendations Responsibility: Franchise Hauler Timing: Completed within two weeks of receiving the County’s Draft Report and Recommendations Tasks: a. Review Draft Report and Recommendations with County Staff b. Resolve Any Remaining Issues c. Prepare Response to Draft Report and Recommendations Description of Tasks Overview The franchise hauler reviews the Draft Report and Recommendations. The franchise hauler also may provide additional information related to any issues identified during the County’s survey of other communities’ rates. a. Review Draft Report and Recommendations with County Staff During this task, the franchise hauler will review the draft report. Each section of the report should be reviewed to ensure the following: q Correct data are included q County staff analysis is accurate and fair q Rate changes are acceptable. b. Resolve Any Remaining Issues If any issues are identified during this step, the franchise hauler works with County staff to fully explore and resolve these outstanding issues. c. Prepare Response to Draft Report and Recommendations A written response to the draft report is prepared. The response may cover one or more of the following topics: q If data discrepancies exist in any of the areas noted in the prior task, the County should be notified of these discrepancies. q If the analysis conducted by County representatives can be clarified or considered differently, this information should be provided to the County staff. q If the report is acceptable and no clarification or comments can be offered, this should be relayed to County staff. If no written response is received by the County within two weeks of delivering the county’s Draft Report and Recommendations, then the County will assume that the hauler has no issues with the report. Chapter II. Base Year Rate Setting Process Contra Costa County 49 Garaventa Enterprises STEP 8 Base Year Optional Public Hearing (Conducted at County’s Discretion) Responsibility: County Timing: Completed approximately 3 months after determining the application package is complete (or in conjunction with Step 10) Tasks: a. Post Notice of Public Hearing b. Conduct Public Hearing Description of Tasks a. Post Notice of Public Hearing County staff may arrange for a public hearing on the proposed change in residential rates. This public hearing could occur in conjunction with Step 10 as part of a regularly scheduled Board of Supervisors meeting at which the Final Report and recommended rates are considered for approval. This includes: q Selecting a date for the hearing q Preparing a public notice q Distributing (submitting/posting) public notice ten days prior to hearing date q Making copies of the report available for public review. Exhibit II-3, on the following page is a sample public hearing notice for newspaper publication. b. Conduct Public Hearing Copies of the Report and Recommendations should be made available at the meeting. Representatives from the County should be available to assist the Board of Supervisors with citizen’s questions about the proposed changes. Representatives from the franchise hauler may choose to attend at their option. Chapter II. Base Year Rate Setting Process Contra Costa County 50 Garaventa Enterprises Exhibit II-3 Sample Public Hearing Announcement Public Notice Contra Costa County will hold a public hearing to consider proposed increases in the rates charged by Garaventa Enterprises for the collection of residential solid waste. A hearing will be held at ____ a.m. on ______________________ in the ____________________________ ____________________________ ____________________________. Copies of the proposed rates and the rate change application are available at the Contra Costa County Department of Conservation and Development, 651 Pine Street, 4th Floor, North Wing, Martinez, California between the hours of 8:00 a.m. and 5 p.m. Chapter II. Base Year Rate Setting Process Contra Costa County 51 Garaventa Enterprises STEP 9 Base Year Preparation of Final Report and Recommendations Responsibility: County Timing: Completed within one month of receiving comments from the franchise hauler Tasks: a. Incorporate Franchise Hauler’s Changes in Final Report b. Incorporate Comments from Public Hearing c. Prepare Final Report and Recommendations Description of Tasks Overview The County prepares the Final Report and Recommendations, incorporating relevant comments from the franchise hauler and public hearing during this task. a. Incorporate Franchise Hauler’s Changes in Final Report If applicable, clarification of issues raised in the public hearing should be addressed. If necessary, meetings are conducted with representatives from the County and the franchise hauler. Final solutions to outstanding issues are included in the report. b. Incorporate Comments from Public Hearing (if applicable) If applicable, relevant comments received during the public hearing are considered during this task. If appropriate, modifications to the report should be made. If significant modifications are to be made, the franchise hauler is notified and allowed an opportunity to respond to these changes. c. Prepare Final Report and Recommendations After final comments from the franchise hauler have been considered, the Final Report is prepared. A copy of the Final Report is submitted to the franchise hauler. Chapter II. Base Year Rate Setting Process Contra Costa County 52 Garaventa Enterprises STEP 10 Base Year Presentation of Final Report and Recommendations to the Board of Supervisors Responsibility: County Timing: Completed 30 days prior to the expected implementation of new rates Tasks: a. Distribute Report to Board of Supervisors b. Obtain Board of Supervisors Approval Description of Tasks Overview During this step, the Final Report and Recommendations is presented to the Board of Supervisors for review, comment, and approval. a. Distribute Report and Summary to Board of Supervisors In this task, the Final Report and Recommendations is provided to members of the Board of Supervisors. The report is included as an agenda item for Board of Supervisors consideration at a regular Board meeting. The rate change may be placed on either the regular, or consent calendar. Copies of the report are provided to the Clerk of the Board electronically as an attachment to the staff report (referred to as a Board Order) and distributed to Board members in the same manner as all other agenda materials. The Clerk of the Board should be notified four weeks prior to the meeting at which the rate change will be considered if intended to be a “noticed public hearing” in conjunction with Step 8. The Final Report should be provided two weeks prior to the meeting. b. Obtain Board of Supervisor Approval Supervisors review the report and proposed rate changes. If the Board agrees with the recommendations of County staff, the report and rates are approved. If the Board does not agree with the recommendations, the report is returned to County staff for additional analysis. If the report and rates are not approved, the Board would indicate reasoning and direct staff accordingly. Chapter II. Base Year Rate Setting Process Contra Costa County 53 Garaventa Enterprises STEP 11 Base Year Implementation of New Rates Responsibility: Franchise Hauler Timing: Conducted following Board of Supervisors approval of the new rates Tasks: a. Prepare Notification of Rate Change b. Implement Rate Change Description of Tasks Overview During this final step, the franchise hauler implements new rates. a. Prepare Notification of Rate Change Once the report is approved, a notification of a rate change is mailed by the franchise hauler to all customers. This notification may be included with a regular billing or may be mailed separately. The notification must be performed at least 30 days prior to the effective date of the rate change. The franchise hauler should provide a copy of the draft notice to County staff for review/input. A copy of the final notice should be provided to the County at the time of customer notification. b. Implement Rate Change During this final task, the new rates are entered into the franchise hauler’s billing system and included in the billing cycle. If the franchise hauler prepares billings once every two or three months, and a rate change occurs during the middle of a billing cycle, unbilled amounts in the current billing cycle due to the rate change are calculated and included in the next billing cycle. In accordance with the franchise agreement, residential rates charged by Garaventa represent maximum rates. It is assumed for purposes of this manual that Garaventa will charge these maximum rates. If Garaventa charges rates below these maximum rates and fails to meet its revenue requirement, the County is not responsible for making up any future revenue inadequacies resulting from lower than maximum rates charged. In no case will Garaventa be entitled to recover past uncollected revenues through a balancing account or future increases in rates. Chapter II. Base Year Rate Setting Process Contra Costa County 54 Garaventa Enterprises [This page intentionally left blank.] Chapter III Base Year Rate Setting Methodology Contra Costa County 55 Garaventa Enterprises III. Base Year Rate Setting Methodology This chapter provides detailed instructions for completing the Base Year Rate Change Application and for conducting the Solid Waste Fee Survey. The application will be prepared by the franchise hauler and reviewed by the County. The survey will be prepared by the County. Forms provided in this chapter identify all areas to be completed with double outlined boxes. If data are to be entered on the forms, the box has no shading. If a calculation is required, the box has light shading. This chapter of the manual includes the following sections: A. Preparation of the Base Year Rate Change Application B. Survey of Rates in Similar Areas A. Preparation of the Base Year Rate Change Application The franchise hauler is responsible for preparing the Base Year Rate Change Application. This form includes detailed financial and operating information and is used to determine the projected costs and revenues of the franchise hauler for the base year. Exhibit III-1 provides an overview of the steps and related tasks which must be completed to prepare the application form. Exhibit III-2 is a sample application form as it might be completed by the franchise hauler. Following this exhibit are detailed descriptions of each step and related tasks. Please note that data included in these exhibits are provided for illustrative purposes only and are not intended to reflect actual operating or financial conditions of the franchise hauler. Several lines in the application contain four columns. This includes lines 1-15, 18, 21-23, and 25. These columns are intended to show the relationship between the two most recently completed years, the current year, and projections for the new “base” year. These columns are organized as follows: q Columns One and Two include information for the franchise hauler’s two prior fiscal years. These are the most recent years that financial information is available and that actual costs and revenues can be verified. q Column Three is for estimating performance during the current fiscal year. The “current year” is the franchise hauler’s fiscal year prior to the new base year. The base year rate change application is prepared during the course of the current year. Data in this column should include year-to-date performance plus estimated performance during the remaining months of the current fiscal year. q Column Four is used to report projected performance during the new base year. This information is entirely a projection and is utilized to determine any rate changes. The relationship between these four columns for any given line item should be consistent. Any substantial difference between each of the four years should be explained by the franchise hauler and considered by the County during the review process. Chapter III. Base Year Rate Setting Methodology Contra Costa County 56 Garaventa Enterprises Exhibit III-1 Preparation of Base Year Rate Change Application Steps 1. Entry of Operating Costs and Profit 2. Determination of Residential, Commercial, and Light Industry Revenues Tasksa 3. Calculation of Allowable Operating Profit and Revenue Requirement 4. Calculation of Percent Change In Rates 5. Preparation of Summary Form a.Enter Prior Year Information b.Enter Current Year Estimated Information c.Enter Base Year Projected Information d.Enter Operating Data a.Determine Residential Revenue b.Determine Commercial and Light Industry Revenue c.Determine Allowance for Uncollectible Accounts d.Determine Recyclable Revenues e.Calculate Total Revenue a.Calculate Allowable Operating Profit b.Determine Franchise Fee c.Calculate Revenue Requirement a.Calculate Net Surplus/Shortfall b.Calculate Percent Change In Rates a.Calculate New Rates b.Sign and Submit the Application a All tasks performed by the franchise hauler. Chapter III. Base Year Rate Setting Methodology Contra Costa County 57 Garaventa Enterprises Exhibit III-2 [Page 1 of 6] Sample Base Year Rate Change Application 1 S T E P 2 S T E P 3 S T E P 4 S T E P Contra Costa County Financial Information Estimated Projected Current Year Base Year Year 1 Year 2 Year 3 Year 4 1.Direct Labor 975,000$ 978,000$ 990,000$ 1,100,000$ 2.Tipping Fees (Profit Allowed)750,000 775,000 775,000 780,000 3.Corporate and Local General and Administrative Costs 375,000 395,000 405,000 407,500 4.Depreciation and Other Operating Costs 150,000 175,000 185,000 195,000 5.Services Provided to County 40,000 45,000 46,000 46,000 6.Curbside Recycled Materials Processing Costs (if Option Used by County)- - - - 7.Total Allowable Costs (Lines 1+2+3+4+5+6)2,290,000$ 2,368,000$ 2,401,000$ 2,528,500$ 8.Operating Ratio 87%88%90%90% 9.Allowable Operating Profit [(Line 7 / 0.9)-Line 7]343,396$ 311,743$ 254,323$ 280,944$ 10.County Administrative Fee 20,000$ 25,000$ 25,000$ 25,000$ 11.Household Hazardous Waste Fees 100,000 110,000 135,000 140,000 12.Trucking and Equipment 500,000 510,000 525,000 527,000 13.Tipping Fees (Pass Through)75,000 85,000 85,000 90,000 14.Total Pass Through Costs (without Franchise Fees) (Lines 10+11+12+13)695,000$ 730,000$ 770,000$ 782,000$ 15.Total Allowable Costs (Line 7) plus Allowable Operating Profit (Line 9) plus Total Pass Through Costs (without Franchise Fees) (Line 14)3,328,396$ 3,409,743$ 3,425,323$ 3,591,444$ 16.Residential Revenues 1,775,000$ 17. Less Allowance for Uncollectible Residential Accounts 17,750 18.Total Residential Revenues (without Rate Change in Base Year)1,689,930$ 1,739,430$ 1,752,300$ 1,757,250$ 19.Commercial and Light Industrial Revenues 1,870,500$ 20. Less Allowance for uncollectable Commercial and Light Industrial Accounts 13,094 21.Total Commercial/Light Industrial Revenues (without rate change in Base Year)1,802,295$ 1,838,043$ 1,841,519$ 1,857,407$ 22.Recyclable Revenues 11,350$ 11,730$ 11,785$ 11,710$ 23.Total Revenues (Lines 18+21+22)3,503,575$ 3,589,203$ 3,605,604$ 3,626,367$ 24.Net Shortfall (Surplus) without Franchise Fees (Lines 15-Line 23)(34,922)$ 25.Residential / Commercial / Light Industrial Franchise Fees (see calculation below)175,179$ 179,460$ 180,280$ 270,371$ 26.Net Shortfall (Surplus) with Franchise Fees (Lines 24 + 25)235,449$ 27.Total Commercial / Light Industrial Revenues Prior to Rate Change (Lines 18+21)3,614,657$ 28.Percent Change in Existing Residential / Commercial / Light Industrial Rates (Line 26 / Line 27)6.51% Franchise fees are set by the County at a percent of the revenue requirement 29.Total Allowable Costs (Line 7)2,528,500$ Solve for two equations with one unknown, and identify franchise fees as X =>30.Allowable Operating Profits (Line 9)280,944 Equation 1) Revenue Requirement x Franchise Fee % = X 31.Pass Through Costs with Franchise Fees (Line 14+25)1,052,371 Equation 2) Revenue Requirement = Line 15 + X, or $__________+X 32.Revenue Requirement 3,861,815$ Substitute equation 2) into equation 1) and solve for X => ($________+ X) x Franchise Fee % = X or X = ______ Year:Page 1 of 6 Section III -- Pass Through Costs without Franchise Fees Section IV -- Revenue Requirement without Franchise Fees Section V -- Revenues without Rate Change in Base Year Section VI -- Net Shortfall (Surplus) Section VII -- Percent Change in Rates Franchise Fee Calculation Summary Revenue Requirement Base Year Rate Change Application Actual Historical Years Section I -- Allowable Costs Section II -- Allowable Operating Profit Chapter III. Base Year Rate Setting Methodology Contra Costa County 58 Garaventa Enterprises Exhibit III-2 [Page 2 of 6] Sample Base Year Rate Change Application (continued) 1 S T E P Contra Costa County Cost Summary for Year ____ Audited Unincorporated Non-Uninc.Garaventa Allocation Description of Cost County County Financial Base(s) Labor - Regular 435,000$ 565,000$ 1,000,000$ Labor hours Labor - Overtime 83,000 67,000 150,000 Labor hours Benefits 415,000 435,000 850,000 Labor hours Payroll Taxes 45,000 55,000 100,000 Labor hours 33.Total Direct Labor 978,000$ 1,122,000$ 2,100,000$ 34.Total Tipping Fees (Profit Allowed)775,000$ 725,000$ 1,500,000$ Tons Accounting 25,000$ 25,000$ 50,000$ Accounts Accounting Staff 75,000 75,000 150,000 Accounts Computer Services 60,000 60,000 120,000 Accounts Dues and Subscriptions 3,500 4,000 7,500 Accounts Insurance 50,000 50,000 100,000 Accounts Legal 15,000 20,000 35,000 Accounts Management Fees 61,700 88,300 150,000 Accounts Miscellaneous and Other 15,000 20,000 35,000 Accounts Office Expenses 22,000 28,000 50,000 Accounts Office Repair and Maintenance 7,800 7,200 15,000 Accounts Outside Services 5,000 5,000 10,000 Accounts Public Relations and Promotion 5,000 5,000 10,000 Accounts Taxes and Licenses 7,500 9,500 17,000 Accounts Telephone 15,000 20,000 35,000 Accounts Travel 2,500 2,500 5,000 Accounts Utilities 35,000 45,000 80,000 Accounts 35.Total Corporate and Local General and Administrative Costs 405,000$ 464,500$ 869,500$ Depreciation-Buildings 100,000$ 150,000$ 250,000$ Square Footage Depreciation-Vehicles 25,000 50,000 75,000 Direct Depreciation-Containers 35,000 40,000 75,000 Direct Other Operating Costs 25,000 35,000 60,000 Accounts 36.Total Depreciation and Other Operating Costs 185,000$ 275,000$ 460,000$ N/A 37.Total Services Provided to County 46,000$ -$ 46,000$ N/A 38.Curbside Recycled Materials Processing Costs -$ N/A 39.Total Allowable Costs (Lines 33+34+35+36+37+38)2,389,000$ 2,586,500$ 4,975,500$ 40 Total County Administration Fee 25,000$ -$ 25,000$ N/A 41.Total Household Hazardous Waste Fees 135,000$ -$ 135,000$ N/A Equipment Rental Gas and Oil Insurance Parts Repair and Maintenance Tires Other 42.Total Trucking and Equipment 525,000$ 675,000$ 1,200,000$ Lease 43.Total Tipping Fees (Pass Through)85,000$ -$ 85,000$ Tons 44.Total Residential/Commercial/Light Industrial Franchise Fees 270,371$ -$ 500,000$ 45.Total Pass Through Costs (Lines 40+41+42+43+44)1,040,371$ 675,000$ 1,945,000$ 46.Total Costs (Lines 39+45)3,429,371$ 3,261,500$ 6,920,500$ Year:Page 2 of 6 Base Year Rate Change Application Section VIII -- Base Year Cost Allocation Chapter III. Base Year Rate Setting Methodology Contra Costa County 59 Garaventa Enterprises Exhibit III-2 [Page 3 of 6] Sample Base Year Rate Change Application (continued) 2 S T E P Contra Costa County Revenues Summary Estimated Projected Current Year Base Year Year 1 Year 2 Year 3 Year 4 Single Family Residential Services 47.Single Family Residential Revenues 1,650,000$ 1,700,000$ 1,710,000$ 1,715,000$ Multiunit Residential Services 48.Number of Accounts 50 50 52 52 49.Multiunit Residential Revenues 57,000$ 57,000$ 60,000$ 60,000$ 50.Residential Revenues (w/o Allowable for Uncollectible Accounts) (Lines 43+45)1,707,000$ 1,757,000$ 1,770,000$ 1,775,000$ 51.Allowance for Uncollectible Residential Accounts 17,070$ 17,570$ 17,700$ 17,750$ 52.Total Residential Revenues (Line 46 - Line 47)1,689,930$ 1,739,430$ 1,752,300$ 1,757,250$ Commercial and Light Industrial Can Services 53.Number of Accounts 128 128 130 130 54.Commercial and Light Industrial Can Revenues 75,000$ 77,000$ 78,000$ 78,500$ Commercial and Light Industrial Bin Services 55.Number of Accounts 723 723 735 735 56.Commercial and Light Industrial Bin Revenues 1,675,000$ 1,710,000$ 1,710,500$ 1,725,000$ Commercial and Light Industrial Drop Box Services 57.Number of Accounts 20 21 27 27 58.Commercial and Light Industrial Drop Box Revenues 65,000$ 64,000$ 66,000$ 67,000$ 59.Commercial and Light Industrial Revenues (w/o Allowance for Uncollectible Accounts) (Lines 50+52+54)1,815,000$ 1,851,000$ 1,854,500$ 1,870,500$ 60.Allowance for Uncollectible Commercial and Light Industrial Accounts 12,705$ 12,957$ 12,982$ 13,094$ 61.Total Commercial and Light Industrial Revenues (Line 55 - Line 56)1,802,295$ 1,838,043$ 1,841,519$ 1,857,407$ 62.Recyclable Revenues 35,000$ 40,000$ 40,000$ 42,000$ 63.Total Revenues (Lines 48+57+58)3,527,225$ 3,617,473$ 3,633,819$ 3,656,657$ Base Year Rate Change Application Section IX -- Revenues Actual Historical Years Chapter III. Base Year Rate Setting Methodology Contra Costa County 60 Garaventa Enterprises Exhibit III-2 [Page 4 of 6] Sample Base Year Rate Change Application (continued) 2S T E P2 S T E P Contra Costa County Single Family Residential Revenues Summary For Comparative Purposes, Not Used for Base Year Projection Base Year Revenues Single Family Residential Revenues (w/o Rate Change in Base Year) Current Projected Rate/Month Accounts Total a/ Oakley area can /toter (County)26.00$ 1,000 312,000 Oakley area extra can with toter (County)7.00$ 2 168 Oakley area mini can (County)23.00$ 5 1,380 Oakley area 40 gallon can (County)26.00$ 400 124,800 Brentwood (out of City) can/toter 26.00$ 450 140,400 Brentwood (out of City) extra can with toter 7.00$ 20 1,680 Brentwood (out of City) mini can 23.00$ 600 165,600 Brentwood (out of City) 32 gallon can 26.00$ 600 187,200 Byron toter 26.00$ 75 23,400 Byron extra can with toter 7.00$ 15 1,260 Byron mini can 23.00$ 10 2,760 Byron 32 gallon can 26.00$ 10 3,120 Discovery Bay can/toter 26.00$ 850 265,200 Discovery Bay mini can 23.00$ 20 5,520 Discovery Bay extra can with toter 7.00$ 10 840 Discovery Bay 32 gallon can 26.00$ 375 117,000 Baypoint (PDS) can/toter 26.00$ 1,000 312,000 Baypoint (PDS) mini can 23.00$ 20 5,520 Baypoint (PDS) extra can with toter 7.00$ 2 168 Baypoint (PDS) 32 gallon can 26.00$ 45 14,040 64.Total Projected Single Family Residential Revenues 5,509 1,684,056$ Base Year Rate Change Application Section X -- Single Family Residential Revenues and Customer Counts Chapter III. Base Year Rate Setting Methodology Contra Costa County 61 Garaventa Enterprises Exhibit III-2 [Page 5 of 6] Sample Base Year Rate Change Application (continued) 1 S T E P Contra Costa County Operating Information Historical Information Percent Change Historical Information Percent Change Current Year Estimated Information Percent Change Base Year Projected Information Year 1 Year 1 to 2 Year 2 Year 2 to 3 Year 3 Year 3 to 4 Year 4 Accounts 65.Residential 6,500 0.23%6,515 0.92%6,575 0.15%6,585 66.Commercial 850 0.00%850 1.76%865 0.00%865 67.Light Industrial 20 5.00%21 28.57%27 0.00%27 68.Total Accounts 7,370 0.22%7,386 1.10%7,467 0.13%7,477 Waste Tonnage 69.Residential 8,500 0.59%8,550 0.29%8,575 0.06%8,580 70.Residential Greenwaste 1,200 3.33%1,240 0.81%1,250 0.00%1,250 71.Commercial 3,500 0.71%3,525 0.71%3,550 0.70%3,575 72.Light Industrial 200 5.00%210 4.76%220 2.27%225 73.Total Tonnage 13,400 0.93%13,525 0.52%13,595 0.26%13,630 Recyclable Tonnage 74.Residential 1,750 3.71%1,815 1.10%1,835 0.00%1,835 75.Commercial 500 2.00%510 -2.94%495 -3.03%480 76.Light Industrial 20 5.00%21 28.57%27 0.00%27 77.Total Tonnage 2,270 3.35%2,346 0.47%2,357 -0.64%2,342 County Services 78.County Bins 15 0.00%15 33.33%20 5.00%21 79.County Drop Boxes 7 28.57%9 -11.11%8 25.00%10 80.3 Yard Bin -- Once per Week 220.00$ 2.27%225.00$ 3.11%232.00$ 0.00%232.00$ 81.2 Yard Bin -- Once per Week 175.00$ 2.29%179.00$ 3.13%184.60$ 0.00%184.60$ 82.20 Yard Debris Box -- per Pick Up 400.00$ 2.25%409.00$ 3.14%421.85$ 0.00%421.85$ Base Year Rate Change Application Section XI -- Operating Data Section XII -- Change in Commercial Rates Chapter III. Base Year Rate Setting Methodology Contra Costa County 62 Garaventa Enterprises Exhibit III-2 [Page 6 of 6] Sample Base Year Rate Change Application (continued) 5 S T E P Contra Costa County Unincorporated Area: All Areas 83.Rate Change Requested 6.5% New Current Rate Rate Oakley area can /toter (County)26.00 27.69 Oakley area extra can with toter (County)7.00 7.46 Oakley area mini can (County)23.00 24.50 Oakley area 40 gallon can (County)26.00 27.69 Brentwood (out of City) can/toter 26.00 27.69 Brentwood (out of City) extra can with toter 7.00 7.46 Brentwood (out of City) mini can 23.00 24.50 Brentwood (out of City) 32 gallon can 26.00 27.69 Byron toter 26.00 27.69 Byron extra can with toter 7.00 7.46 Byron mini can 23.00 24.50 Byron 32 gallon can 26.00 27.69 Discovery Bay can/toter 26.00 27.69 Discovery Bay mini can 23.00 24.50 Discovery Bay 32 gallon can 7.00 7.46 Discovery Bay 32 gallon can 26.00 27.69 Baypoint (PDS) can/toter 26.00 27.69 Baypoint (PDS) mini can 23.00 24.50 Baypoint (PDS) extra can with toter 7.00 7.46 Baypoint (PDS) 32 gallon can 26.00 27.69 84.Multiunit Residential Rate increase of 6.51%will be applied to all rates in each structure. To the best of my knowledge, the data and information in this application is complete, accurate, and consistent with the instructions provided by Contra Costa County. Name:John Brown Title:CFO Signature:Date:July 14, 2011 Year: Page 6 of 6 Base Year Rate Change Application Rate Change Rate Schedule Rate schedule Certificate Chapter III. Base Year Rate Setting Methodology Contra Costa County 63 Garaventa Enterprises STEP 1 Application Entry of Operating Costs and Profit Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Base Year Rate Change Process (Refer to Section II-A) Tasks: a. Enter Prior Year Information b. Enter Current Year Estimated Information c. Enter Base Year Projected Information d. Enter Operating Data Description of Tasks a. Enter Prior Year Information A copy of audited financial statements for the previous fiscal year should be obtained. Financial information from the audit is consolidated into specific categories identified in the application. All financial information shall be in accordance with generally accepted accounting principles. These categories include: Line 1 Direct Labor Line 2 Tipping Fees (Profit Allowed) Line 3 Corporate and Local General and Administrative Costs Line 4 Depreciation and Other Operating Costs Line 5 Services Provided to County Line 6 Curbside Recycled Material Processing Costs (Optional, on County request) Line10 County Administrative Fee Line 11 Household Hazardous Waste Fees Line 12 Trucking and Equipment Line 13 Tipping Fees (Pass Through) Line 25 Residential/Commercial/Light Industrial Franchise Fee The specific components of these cost categories are described in Exhibit I-7 in Chapter I. Supplemental documentation should be prepared which reconciles the financial audit for the most recently completed calendar year to information provided in the application (e.g., a trial balance report). This documentation, along with a copy of the audit, should be included in the application package. Total cost information for both residential refuse collection/curbside recycling and commercial and light industrial refuse collection should be reported in this initial task, and in tasks b. and c., below. A breakdown of costs for residential, commercial, and light industrial refuse and curbside recycling services is not required at any point in the rate setting process. Chapter III. Base Year Rate Setting Methodology Contra Costa County 64 Garaventa Enterprises b. Enter Current Year Estimated Information Current year costs are determined by adding actual costs to-date to estimated costs that will be incurred during the rest of the fiscal year. Total costs for the current year should be similar to the prior year, after taking into account such factors as increases due to inflation, changes in the number of residential, commercial, and light industrial customers served, changes in labor costs, and increases in uncontrolled costs. Any significant changes should be explained and documented. A significant change includes any increase in cost which is greater than the CPI, or any decrease in a cost item. c. Enter Base Year Projected Information Base year costs are projected by the franchise hauler. These projected costs then are used to calculate the net shortfall/surplus in revenues and, subsequently, the percent change in rates. These projected costs should be developed by estimating anticipated service levels during the base year, and determining the expenses which will be incurred to provide these services. Each cost element in the application should be reviewed and any anticipated change in specific line items should be included in the base year projection. For example, if negotiated labor rates are scheduled to change, or if transfer station and/or landfill tipping fees are expected to change (as supported by approved tipping fee changes reviewed by a regulating agency), these changes should be included in cost projections for the base year. Actual and estimated franchise fees for the three years prior to the base year (years one through three of the application) should be included in the application in tasks a and b. The franchise fee for the base year (year five of the application) is not estimated in this task, but is estimated in Step 3. Because franchise fees may be based on revenue from residential, commercial, and light industrial refuse, and recycling operations, the projected franchise fee in the base year may be calculated using the revenue projections developed in Step 2. In addition to the cost information requested in the application, three supplemental financial measures must be provided as an attachment to the application: q the total square feet of office space used by the franchise hauler and the rental or lease rate per square foot per month during the new base year q the fully-loaded cost per residential truck during the new base year q the total square feet of warehouse space, and the rate per square foot, during the new base year The franchise hauler must provide three comparable rates for each of these financial measures (i.e., three for trucking charges, three for office space per square foot, and three for warehouse space per square foot), for a total of nine measures. The source of these comparable rates must be identified. In the absence of three comparable truck lease rates, the franchised hauler will provide the County, or its agents, access to the trucking company’s accounting records so that the County can determine the reasonableness of trucking lease rates charged to County customers. The franchise hauler should project base year revenues and costs based on the projection methodology guidelines provided in Exhibit III-3. With its Base Year Rate Application, the franchise hauler should provide written explanations, and the supporting rationale for, all cases where the franchise hauler does not use the projection Chapter III. Base Year Rate Setting Methodology Contra Costa County 65 Garaventa Enterprises methodology guidelines identified in Exhibit III-3. d. Enter Operating Data Operating information requested in the application, provides an important indicator of the franchise hauler’s performance. If costs are changing at an unusual rate, operating data may provide some explanation of these changes. For example, cost increases could be attributed to the increased level of service provided (i.e., accounts served). Two operating characteristics are required in the application for residential, commercial, and light industrial customers: Chapter III. Base Year Rate Setting Methodology Contra Costa County 66 Garaventa Enterprises Exhibit III-3 [Page 1 of 3] Contra Costa County Garaventa Enterprises Rate Setting Methodology Base Year Projection Methodology Guidelines1 Category Base Year Projection Methodology Revenue Projection in Base Year Residential Estimated residential revenues in “Current Year” multiplied by one plus the average annual compounded rate of change in residential customer revenues over the prior two years.2 Commercial Estimated commercial revenues in “Current Year” multiplied by one plus the average annual compounded rate of change in commercial revenues over the prior two years. Debris Boxes Estimated debris box revenue in “Current Year” multiplied by one plus the average annual compounded rate of change in debris box revenues over the prior two years. Recyclable Revenues Currently equal to $5 per ton multiplied by the estimated “Current Year” total recycled materials tonnage. As an alternative to the $5 per ton amount currently used, the County, at its discretion, may also elect to instead have Garaventa include the revenues (i.e., commodity sales) and costs associated with processing curbside recycled materials within the Application. Cost Projection in Base Year Direct Labor – Wages Estimated direct labor wages in “Current Year” multiplied by one plus the average annual compounded rate of change in direct labor wages over the prior two years; or detailed direct labor modeling by employee. Direct Labor – Payroll Taxes Estimated direct labor payroll taxes in “Current Year” multiplied by one plus the average annual compounded rate of change in direct labor payroll taxes over the prior two years; or detailed direct labor modeling by employee. Direct Labor – Health and Welfare Estimated direct labor health and welfare costs in “Current Year” multiplied by one plus the average annual compounded rate of change in direct labor health and welfare costs over the prior two years; or detailed direct labor modeling by employee. Direct Labor – Workers Compensation Estimated direct labor workers compensation costs in “Current Year” multiplied by one plus the average annual compounded rate of change in direct labor workers compensation costs over the prior two years; or detailed direct labor modeling by employee Direct Labor – Pension Estimated direct labor pension in “Current Year” multiplied by one plus the average annual compounded rate of change in direct labor pension over the prior two years; or detailed direct labor modeling by employee. Dumping Costs Equal to a verifiable tipping fee rate multiplied by the projected “Base Year” total disposal tonnage. The projected “Base Year” disposal tonnage is equal to the estimated “Current Year” total disposal tonnage multiplied by one plus the average annual compounded rate of change in disposal tonnage over the prior two years. 1 Subject to alternative Base Year projection methods only when provided in writing by the company and approved by the County. 2 Where the average annual compounded rate of change over the prior two years is defined as [(Current Year Revenues ÷ First Year Actual Revenues (i.e., Prior Base Year Revenues)) raised to the 0.5 power] minus 1]. Chapter III. Base Year Rate Setting Methodology Contra Costa County 67 Garaventa Enterprises Exhibit III-3 [Page 2 of 3] Contra Costa County Garaventa Enterprises Rate Setting Methodology Base Year Projection Methodology Guidelines (continued)1 Category Base Year Projection Methodology Cost Projection in Base Year (continued) Depreciation and Other Operating Costs – Customer Repairs, Medical Costs (Drug Testing), Laundry, and Uniforms Estimated customer repair costs in “Current Year” multiplied by one plus the average annual compounded rate of change in customer repair, medical costs (drug testing), laundry, and uniform costs over the prior two years. Depreciation and Other Operating Costs – Furniture and Fixtures Estimated furniture and fixture depreciation costs in “Current Year” multiplied by one plus the average annual compounded rate of change in furniture and fixture depreciation costs over the prior two years, or as computed per a detailed deprecation schedule. Curbside Recycled Materials Processing Costs (optional – will need to add a line to the Application if used) Direct – the average of actual County processing costs in the prior two years, multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco-Oakland-San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years.3 General and Administrative (G&A) – Accounting Direct – the average of actual G&A accounting cost in the prior two years, multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco-Oakland-San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years. G&A – Legal Direct – the average of actual G&A legal cost in the prior two years4, multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco-Oakland-San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years. G&A – Medical Expenses Direct – the average of actual G&A medical cost in the prior two years, multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco-Oakland-San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years. 3 An example of the average annual compounded rate of change in the CPI over the prior three years, for year 2010, would be [(Year 2010 April Index ÷ Year 2007 April Index) raised to the 0.33 power] minus 1], or [((227.7 ÷ 215.86) raised to the 0.33 power) - 1] = 1.78%. 4 Where the average annual compounded rate of change over the prior two years is defined as [(Current Year Costs ÷ First Year Actual Costs (i.e., Prior Base Year Costs)) raised to the 0.5 power] minus 1]. Chapter III. Base Year Rate Setting Methodology Contra Costa County 68 Garaventa Enterprises Exhibit III-3 [Page 3 of 3] Contra Costa County Garaventa Enterprises Rate Setting Methodology Base Year Projection Methodology Guidelines (continued)1 Category Base Year Projection Methodology Cost Projection in Base Year (continued) G&A – Other Categories Estimated G&A costs, excluding the three specified G&A items, in the “Current Year” multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco-Oakland-San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years. Total G&A costs, including the three specified G&A items above, are allowed up to a capped limit of 12.2 percent of the total revenue requirement.5 In any base year, if total G&A costs, as a percent of the total revenue requirement, exceed the capped limit, total G&A costs will be set to equal 12.2 percent of the total revenue requirement. The capped limit will be re-calculated each base year, based on publicly traded company data available, over a prior five-year period County Administrative Fees Direct – the average of actual County administrative fees in the prior two years, multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco-Oakland- San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years. Household Hazardous Waste Fees Direct – the average of actual County franchise area HHW fees in the prior two years, multiplied by one plus the average annual compounded rate of change in the April-to-April, San Francisco- Oakland-San Jose Consumer Price Index (CPI) (Series Id: CUURA422SA0) over the prior three years. Trucking Costs Estimated trucking costs in “Current Year” multiplied by one plus the average annual compounded rate of change in trucking costs over the prior two years; or the number of equipment pieces/units multiplied by a verified SEG trucking lease rate, for each truck and equipment item Franchise Fees Direct – equal to a percentage of the projected revenue requirement in “Base Year”. The County will set the percentage franchise fee and the amount may change over time (currently the franchise fee is five (5) percent of total revenues, and upon implementation of the three cart system, the franchise fee will increase to seven (7) percent of total revenues. 5 The weighted average ratio of G&A to total revenues, for nine (9) publicly traded companies, over a recent five-year period (2006 to 2010), was 11.07 percent. With an additional 10 percent margin to account for variability in the distribution of G&A costs by company, the capped limit is 12.2 percent of the total revenue requirement (11.07% * (1 + 10%) = 12.2%). Chapter III. Base Year Rate Setting Methodology Contra Costa County 69 Garaventa Enterprises q Accounts served q Tons collected The franchise hauler should report the quantity of drop boxes and bins provided to the County including community cleanups. Additionally, , the franchise hauler always should provide a frequency distribution of the number of customers within each category of the rate structure (both residential and commercial). Similar to cost data, four years of operating data are required in the application. The first two years are “historical,” the third year is the “current” year, and the fourth year is the “base” year. Historical data are based on actual annual operating statistics during the last two complete fiscal years and reflect the same year used in the financial sections of the application. Current year performance is based on performance to-date plus estimated performance for the remaining months of the current year. Projected base year data represents the franchise hauler’s best estimate of service levels during the new base year. Year-to-year percentage changes then are determined for accounts served, tons collected, and drop boxes/bins provided to the County including community cleanups. Any significant changes should be documented and explained by the franchise hauler. A significant change in an operating characteristic is an increase or decrease of more than two percent. Chapter III. Base Year Rate Setting Methodology Contra Costa County 70 Garaventa Enterprises STEP 2 Application Determination of Residential, Commercial, and Light Industrial Revenues Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Base Year Rate Change Process (Refer to Section II-A) Tasks: a. Determine Residential Revenues b. Determine Commercial and Light Industrial Revenues c. Determine Allowance for Uncollectible Accounts d. Determine Recyclable Revenues e. Calculate Total Revenues Description of Tasks a. Determine Residential Revenues Residential, commercial, and light industrial revenues comprise the majority of revenues to the franchise hauler. To calculate projected residential revenue for the base year, the franchise hauler will use the methodology identified in Exhibit III-3. For comparison purposes with the projection, the franchise hauler also will provide a summary of current rates, projected single family residential customer accounts, and projected base year revenues on page 4 of 6 of the Application. On page 4 of 6, The franchise hauler will enter the current monthly rates by service type in the first column of cells on page 4 of 6. Then, the franchised hauler will enter the projected number of accounts by service type in the second column of cells on page 4 of 6. Total revenues for each service type are calculated based on the following: Calculation of Projected Base Year Revenue Rate per month Multiplied by Twelve months Equals Rate per year Multiplied by Projected residential accounts Equals Revenue by service type Revenues by service type then are entered in the third column of cells on page 4 of 6. These values then are added together and entered and totaled in line 64. The number of accounts in each service category may change throughout the year. For example, some customers may request one can service part of the year and an Chapter III. Base Year Rate Setting Methodology Contra Costa County 71 Garaventa Enterprises additional can during the remainder of the year. The average number of accounts by service type is to be used in these calculations. In addition, the number of accounts identified for these calculations must agree with operating data provided in Section XI (page 5) of the application. Single family and multi-family residential revenue figures should be provided for all four years in lines 47 through 52 on page 3 of 6. b. Determine Commercial and Light Industrial Revenues The methodology used to project commercial and light industrial (debris box) revenues is provided in Exhibit III-3. Commercial and light industrial revenue information is entered in lines 53 through 61 of page 3 of 6 of the application. In the first three columns of this line, actual revenue generated by commercial and light industrial accounts during the prior three years is reported. The second year amount must reconcile with the financial audit for that same year. Commercial and light industrial revenues for the current year are based on actual revenue to-date plus an estimate of the revenues that will be received through the end of the fiscal year. Commercial and light industrial revenues in the current year should be comparable to revenue in the prior year, after taking into account changes in rates and service levels. Projected commercial and light industrial revenues for the new base year are entered in the fourth column. This amount, net of any projected uncollectible accounts, is based on the estimated annual revenue received during the current fiscal year plus any additional revenue generated from additional accounts. Operating data provided in Section XI (page 5) of the application should support any service level changes. In order to analyze changes in commercial rates, information must be provided for the three specific commercial services. These services are: q 3 Yard Bin – once per week q 2 Yard Bin – once per week q 20 Yard Debris Box – per pickup. In the columns of lines 80 through 82, the franchise hauler enters the rate for these services for the prior three years and the current year, respectively. Percentage changes then are entered in columns 2, 4, and 6. This information provides an indication of the overall changes in commercial rates which can be compared to the requested change in residential rates. c. Determine Allowance for Uncollectible Accounts The franchise hauler likely will not be paid by all customers served. While this amount is expected to be relatively small, it must be accounted for in the calculation of base year net revenues. These amounts are reported in two places for each service type: on lines 17 and 51 for the allowance for uncollectible residential accounts, and lines 20 and 60 for the allowance for uncollectible commercial and light industrial accounts. These amounts can be calculated based on a formula, such as one percent of anticipated revenues, or based on actual experience. All assumptions related to the projection of uncollectible accounts must be documented and included as a supplement to the application. d. Determine Recyclable Revenues Currently, the County uses an alternative approach to determining recycled materials sales, electing to set a $5.00 per ton net revenue Chapter III. Base Year Rate Setting Methodology Contra Costa County 72 Garaventa Enterprises amount in rates. This $5.00 per ton net revenue amount represents an estimate of the revenues less costs associated with processing the recycled materials collected by Garaventa. As an alternative to the flat $5.00 per ton net revenue approach, the County, at its discretion, can request that Garaventa include the revenues and costs associated with processing and selling recycled materials, collected via the curbside recycling program, within the Base Year Application. The County would review the recycled materials sales revenues and processing costs for reasonableness. For this alternative approach, Garaventa would need to include revenues generated by selling recyclable materials collected through the curbside recycling program. The amount of revenues generated through the sale of these materials is dependent upon the quantity of material collected and the market price for these materials. Both of these factors are outside direct control of the franchise hauler. Therefore, revenues generated by recycled material sales are not subject to an across-the-board rate change. In this alternative more detailed approach, for the base year, revenues from recycled material sales are determined by projecting scrap prices for recycled materials and the anticipated quantity of materials sold. The projected scrap prices are multiplied by the projected volume of materials to be sold to determine projected scrap revenue. These projected revenues are reported in the fourth column of the application. e. Calculate Total Revenues Total revenues are determined as follows: Calculation of Total Revenues Line 18 Total residential revenues Plus Line 21 Total commercial and light industrial revenues Plus Line 22 Flat per ton revenue amount or alternatively recycled material sales Equals Total revenues Total revenues are entered on lines 23 and 63. Chapter III. Base Year Rate Setting Methodology Contra Costa County 73 Garaventa Enterprises STEP 3 Application Calculation of Allowable Operating Profit and Revenue Requirement Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Base Year Rate Change Process (Refer to Section II-A) Tasks: a. Calculate Allowable Operating Profit b. Determine Franchise Fees c. Calculate Revenue Requirement Description of Tasks a. Calculate Allowable Operating Profit For the three historical years of actual data, the hauler will calculate the actual operating ratio based on the formula below: Method For Calculating Actual Operating Ratio on Allowable Costs (Year 1 to 3) Step 1 Total revenues (Line 23) Minus Total operating costs (Lines 7 + 14 + 25) Equals Operating profit (Line 9), input into columns 1, 2, and 3 Actual operating ratios on allowable costs will reveal how well past base year projections corresponded to actual results. We would expect that the hauler would generally operate in an operating ratio range of 88 to 92 percent on allowable costs. Similarly, the formula estimated above is used to calculate the operating ratio for the current year (column 3). In each base year, the operating ratio is allowed to range from 88 to 92 percent, which will help stabilize rate changes and afford the franchise hauler an incentive to reduce costs. In any base year, if the franchise hauler will earn an operating ratio outside this range, then 90 percent is reestablished. The following operating costs are included as operating costs in the allowable operating profit calculation: q Direct labor q Tipping fees (profit allowed) q Corporate and local general and administrative costs q Depreciation and other operating costs q Services provided to County, including community cleanups q Curbside recycled materials processing costs (in the case where the County uses the alternative to the flat $5.00 per ton net revenue approach). The actual operating profit received by the franchise hauler in the two most recently completed fiscal years is entered on line 9, Chapter III. Base Year Rate Setting Methodology Contra Costa County 74 Garaventa Enterprises columns 1 and 2. The estimated operating profit for the current fiscal year is entered on line 9, column 3. The operating ratio for these three years then is calculated using the operating ratio equation shown in Step 1 on the prior page. To calculate the allowable operating profit in the base year, the equation below is utilized: Method For Calculating Nominal Operating Ratio (Year 4) Total allowable costs (line 7) Divided by Operating ratio Equals Total allowable operating revenues Minus Total allowable costs (Line 7) Equals Allowable operating profit (Line 9) The allowable operating profit is entered on line 9, column 4 of the application. b. Determine Franchise Fees The current franchise fees paid to the County is set equal to five (5.0) percent of gross revenues and upon implementation of the three-cart system will increase to 7.0 percent. The calculation of the franchise fee is not a straightforward exercise because as revenue is increased (e.g., via a rate change), so does the amount of franchise fees increase because franchise fees are based on a percent of gross revenues. To calculate the franchise fee for the base year requires solving for two simultaneous equations with one unknown value, the franchise fee, which is identified as X. The equations are summarized in the bottom left corner of the Base Year Rate Change Application and are as follows (the example below is provided for the case where franchise fees are seven (7) percent of gross revenues): 1. Revenue Requirement × 0.07 X 2. Revenue Requirement = Line 15 + X, or in more detail [Total Allowable Costs (Line 7) plus Allowable Operating Profit (Line 9) plus Total Pass Through Costs (without Franchise Fees) (Line 14)] + X. By substituting equation 2 into equation 1, the calculation is simplified to: (Line 15 + X) × 0.07 = X, or (Line 15 x 0.07) = 0.93X, or X = (Line 15 x 0.07) ÷ 0.93 Projected franchise fees, X, should be entered on line 25 of the application. Lines 10, 11, 12, and 13 should be added and the result entered on line 14, total pass through costs without franchise fees. Any significant changes in total pass through costs should be explained and documented. c. Calculate Revenue Requirement The revenue requirement establishes the level of revenue needed to meet all allowable costs and operating profit. This includes residential, commercial, and light industrial waste and recycling costs, and assumes a reasonable profit margin based on the operating ratio calculation. Total revenue requirements are determined as the sum of: q Allowable operating costs (Line 7) q Allowable operating profit (Line 9) q Pass through costs (Line 14 + 25). The revenue requirement is entered on line 32 of the application. Chapter III. Base Year Rate Setting Methodology Contra Costa County 75 Garaventa Enterprises STEP 4 Application Calculation of Percent Change in Rates Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Base Year Rate Change Process (Refer to Section II-A) Tasks: a. Calculate Net Surplus/Shortfall b. Calculate Percent Change In Rates Description of Tasks a. Calculate Net Surplus/Shortfall The net surplus/shortfall, prior to the franchise fee, is first determined based on the following calculation: Shortfall/Surplus Prior to Franchise Fee Line 15 Revenue requirement (without franchise fee) [equal to total allowable costs (Line 7) plus allowable operating profit (Line 9) plus total pass through costs without franchise fees (Line 14) Less Line 23 Total revenues Equals Line 24 Net residential surplus/ shortfall, without franchise fee Next the franchise fee calculated in Line 25 is added to the surplus/shortfall in Line 24 to get the total net surplus/shortfall (Line 26). This number is used to calculate the percent change in existing rates. b. Calculate Percent Change in Rates The percent change in rates is the amount that rates must be either raised to generate revenues sufficient to eliminate any net shortfall or lowered so that no net surplus occurs. The projected amount of revenue generated during the base year from the sale of recycled materials was calculated in Step 3; therefore, any change in revenue required must come from an increase or decrease in residential and commercial/light industrial rates. The percent change in existing rates is calculated as follows: Shortfall/Surplus Prior to Franchise Fee Line 26 Net surplus/shortfall Divided by Line 27 Total residential and commercial/light industrial revenue without change Equals Percent change in rates. The percent change in rates is entered on line 28 of the application. Chapter III. Base Year Rate Setting Methodology Contra Costa County 76 Garaventa Enterprises STEP 5 Application Preparation of Summary Form Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Base Year Rate Change Process (Refer to Section II-A) Tasks: a. Calculate New Rates b. Sign and Submit the Application Description of Tasks a. Calculate New Rates The rate change identified on page 1, line 28 should be entered on page 6, line 83 of the Base Year Rate Change Application. Current rates for residential solid waste collection should be entered in the first column of page 6 of 6. The adjusted rates then are calculated by multiplying the current rate by one plus the rate increase identified in line 1. These adjusted rates are entered in the second column. Separate from the application forms, the franchise hauler shall furnish a separate complete schedule of current and requested commercial rates. Page 6 of 6 of the application is designed for use by each of the unincorporated County areas. The top left of this page has a space for the hauler to indicate which geographic area the rate change is to apply to. In the future, should the County adopt a uniform rate structure across these geographic areas, this form may be used for the entire County. b. Sign and Submit the Application An authorized representative from the franchise hauler should sign and date the application. This signature provides a certification of the franchise hauler that the application is complete, accurate, and consistent with the instructions provided in this manual. The hauler should submit to the County one reproducible hard copy, one bound hard copy, and one copy on disk of the completed Base Year Rate Change Application. Chapter III. Base Year Rate Setting Methodology Contra Costa County 77 Garaventa Enterprises B. Survey of Rates in Similar Areas As a check of the reasonableness of existing and new refuse collection fees, a survey of rates in similar communities should be conducted during each base year (once every four three). This survey covers a variety of topics including: q Residential service q Commercial service q Rate setting process q Tipping fees q Profit methodologies. The survey is conducted by County representatives during base year process Step 5. Exhibit III-4 is a sample survey form. The survey should be conducted by telephone instead of by mail. A minimum of six cities should be contacted. These cities should be located in the East San Francisco Bay Area, and should be similar in size and demographic make-up to unincorporated Contra Costa County. While all questions in the survey provide valuable comparative information, there are several key questions including, but not limited to: q Monthly rates for a range of residential service q Monthly rate for standard commercial and light industrial services (e.g., once-a- week pick-up of a three yard bin) q Tipping fees for transfer station and disposal services q Solid waste practices q Rate setting approaches q Operating ratios. After the survey has been conducted, the results are summarized for comparison with the franchise hauler’s rate application. This summary is included as an attachment to the Final Report and Recommendations package, as described in Section II-A, Step 6. This information also is used in the evaluation of the franchise hauler’s application. Chapter III. Base Year Rate Setting Methodology Contra Costa County 78 Garaventa Enterprises Exhibit III-4 [Page 1 of 3] Sample Solid Waste Rate Survey Chapter III. Base Year Rate Setting Methodology Contra Costa County 79 Garaventa Enterprises Exhibit III-4 [Page 2 of 3] Sample Solid Waste Rate Survey (continued) Chapter III. Base Year Rate Setting Methodology Contra Costa County 80 Garaventa Enterprises Exhibit III-4 [Page 3 of 3] Sample Solid Waste Rate Survey (continued) Chapter IV Interim Year Rate Setting Process Contra Costa County 81 Garaventa Enterprises IV. Interim Year Rate Setting Process This chapter describes rate adjustment processes during interim years between base years. There are three potential rate adjustments that may occur during the two interim years between base years: (1) an interim year rate adjustment, (2) a CPI-based rate adjustment, or (3) an extraordinary rate adjustment. This chapter is organized as follows: A. Interim Year Rate Adjustments B. CPI-Based Rate Adjustments C. Extraordinary Rate Adjustments D. Timing of Interim Year and CPI-Based Rate Setting. Even if an interim-year adjustment or CPI-based rate adjustment would justify an increase in rates, the franchise hauler is not required to apply for an increase. This will help stabilize rate adjustments even when small increases might be warranted. A. Interim Year Rate Adjustments Interim year rate adjustment requests are accepted in the two years between base years. The interim year process requires less information and preparation time, while still allowing fair and reasonable rate adjustments. For interim year rate applications, rates changes are based on a composite index. The index consists of: q Historical changes in the Consumer Price Index (CPI) for the San Francisco-Oakland- San Jose published by the Bureau of Labor Statistics in their Monthly Labor Review q Projected changes in tipping fees (for the transfer station and landfill) q Adjustment for the franchise fees which change if revenues change. For an interim year rate change, the franchise hauler is responsible for determining the actual annual change in the CPI for the most recent 12-month period. The franchise hauler also is responsible for estimating and documenting projected changes in tipping fees in the interim year for which an interim year rate adjustment is requested. B. CPI-Based Rate Adjustments The current Franchise Agreement allows the hauler to adjust rates up to the CPI without Board of Supervisor approval. Consistent with these terms, the County allows the hauler in interim years to adjust rates up to the CPI without Board of Supervisor approval. In the case of the CPI-based rate application, the hauler only needs to provide the County with the most recent change in the prior April to April San Francisco- Oakland-San Jose CPI. The hauler shall notify the County, on August 1, of its intent to change rates by the CPI. The hauler then must submit a letter, by November 1, with the June to June CPI data, and the percent rate change proposed to be implemented, so the County can verify this CPI information is correct. Finally, following confirmation from the County that the CPI data has been calculated correctly, the hauler shall notify customers by December 1 that rates will be changed on January 1. C. Extraordinary Rate Adjustments Special extraordinary adjustments are allowed outside of the annual schedules of the base year and interim year adjustments. Special extraordinary adjustments also may Chapter IV. Interim Year Rate Setting Process Contra Costa County 82 Garaventa Enterprises be submitted simultaneously with an interim year application. Both the County and franchise hauler may initiate the extraordinary rate adjustment process. For these adjustments, the franchise hauler will provide necessary information and documentation so the County can make a judgment as to the reasonableness of such a rate adjustment. With Board of Supervisor approval, an extraordinary adjustment can be made by the franchise hauler. Exhibit IV-1, following this page, provides an overview of the interim year and CPI-based rate adjustment processes. D. Timing of Interim Year and CPI-Based Rate Setting Exhibit IV-2 shows the timing of the interim year and CPI-base rate adjustment processes. Generally, interim year rate changes are implemented at the beginning of the calendar year in which the new rates will take effect. The rate change process should begin five months prior to the beginning of the new calendar year and the rate change application should be submitted to the County a minimum of four months prior to the implementation of the rates. For rate changes effective January 15, the application should be submitted to the County by August 1. Chapter IV. Interim Year Rate Setting Process Contra Costa County 83 Garaventa Enterprises EXHIBIT IV-1 [Page 1 of 2] Document(s)/Deliverable(s) •Rate Application •Interim Year Rate Change Worksheet •Additional Documents and Information •Draft Report •Notice to Board •Approve Resolution Responsibility Franchise Hauler County County Steps 1. Preparation and Submission of Rate Change Application 2. Preparation of Draft Rate Review Report Tasks a.Prepare an Interim Year Rate Change Application b.Submit Draft to County Staff •Notification to Customer •Rate Schedule Franchise Hauler 6. Implementation of New Rates a.Notify Customers b.Implement Rate Change •Written Response to Draft Report Franchise Hauler 3. Company Review and Response to County Report •Final Report County4. Preparation of Final Rate Review Report a.Identify Consumer Price Index b.Complete Interim Year Rate Change Worksheet and Determine New Rates c.Request Additional Data, and Clarification, if Necessary d.Prepare Draft Report and Recommendations a.Review County Staff Calculations and Analysis b.Prepare and Submit Response a.Incorporate the Franchise Hauler’s Comments in Final Report, as Needed b.Prepare Final Report and Recommendations a.Distribute Report to Supervisors b.Obtain Board of Supervisor Approval 5. Presentation of Final Rate Review Report to the Board of Supervisors Interim Year Rate Change Process Chapter IV. Interim Year Rate Setting Process Contra Costa County 84 Garaventa Enterprises EXHIBIT IV-1 [Page 2 of 2] CPI-Based Rate Change Process Steps Responsibility Tasks Document(s)/Deliverable(s) 1. Notification of CPI Based Rate Adjustment Franchise Hauler a. Telephone Contact with County Notification of Intent to Adjust Rates by the CPI 2. CPI Application Due Franchise Hauler a. Prepare Letter Application Specifying CPI Rate Change b. Receive Confirmation from County that CPI Calculation Correct Letter to County with Prior Year June to June CPI Index Data and Percent Change in Rates 3a. Prepare and Provide Customer Notification Franchise Hauler a. Notify Customers of Rate Change Notification to Customer 3b. Implementation of New Rates Franchise Hauler a. Implement Rate Change Rate Schedule Chapter IV. Interim Year Rate Setting Process Contra Costa County 85 Garaventa Enterprises Exhibit IV-2 Timing of Interim Year and CPI-Based Rate Change Processes Timing of Interim Year Rate Change Process Formal Review Process Implement No. Steps Due Date Aug. Sep. Oct. Nov. Dec. Jan. 1 Preparation and Submission of Rate Change Application August 1 2 Preparation of Draft Rate Review Report Third Week in August 3 Company Review and Response to County Report September 14 4a. Preparation of Final Rate Review Report Mid October 4b. County Prepares Board Order for Department Review November 1 5 Presentation of Final Rate Review Report to the Board of Supervisors Late November 6a. Prepare and Provide Customer Notification December 1 6b. Implementation of New Rates January 15 Timing of CPI Rate Change Process Application Preparation Implement No. Steps Due Date Aug. Sep. Oct. Nov. Dec. Jan. 1 Notification of CPI Rate Adjustment August 1 2 CPI Application Due November 1 3a. Prepare and Provide Customer Notification December 1 3b. Implementation of New Rates January 15 Chapter IV. Interim Year Rate Setting Process Contra Costa County 86 Garaventa Enterprises STEP 1 Interim Year Preparation and Submission of Rate Change Application Responsibility: Franchise Hauler Timing: Completed four months prior to the implementation of the new rates Tasks: a. Prepare an Interim Year Rate Change Application b. Submit Draft to County Staff Description of Tasks Overview During this first step, the franchise hauler prepares the Interim Year Rate Change Application. a. Prepare an Interim Year Rate Change Application The franchise hauler is responsible for projecting any change in tipping fees. The projection is made for the interim year for which new rates are being requested. Projected changes in tipping fees then are entered on the Interim Year Rate Change Application. In addition, any discussion about these changes is provided with the application. The application is signed by an appropriate representative of the franchise hauler. b. Submit Draft to County Staff The completed application is sent to the County for review and calculation of new residential rates. The franchise hauler’s application does not include any new rates; these are determined by the County during Step 2. The hauler should note whether the proposed change would equal or exceed the CPI, and thus require Board of Supervisor approval. Chapter IV. Interim Year Rate Setting Process Contra Costa County 87 Garaventa Enterprises STEP 2 Interim Year Preparation of Draft Rate Review Report Responsibility: County Timing: Completed within three weeks of receiving a completed Interim Year Rate Change Application Tasks: a. Identify Consumer Price Index b. Complete Interim Year Rate Change Worksheet and Determine New Rates c. Request Additional Data, and Clarification, if Necessary d. Prepare Draft Report and Recommendations Description of Tasks Overview County staff uses the franchise hauler’s own projections of tipping fee costs, determines changes in the Consumer Price Index for non-tipping fee costs, and then calculates the rate change and new rates for the next interim year. The Interim Year Rate Change Worksheet is used to complete this step. a. Identify Consumer Price Index The annual change in the San Francisco- Oakland-San Jose Metropolitan Area Consumer Price Index (CPI) provides the single largest factor for determining new rates during interim years. The actual change in this index during the twelve months (April to April) prior to the date the Interim Year Rate Change Application is submitted to the County is used for the actual change in the methodology. Because a projected change in the CPI is not produced for the San Francisco-Oakland-San Jose (Bay Area) by a public agency, the actual change in CPI for the prior twelve months also is used as the projected CPI for the interim year. This information is available from the United States Department of Labor, Bureau of Labor Statistics, and is prepared monthly. b. Complete Interim Year Rate Change Worksheet and Determine New Rates County staff prepares the Interim Year Rate Change Worksheet and calculates new rates during this task. This worksheet requires information from the most recent Base Year Application and the current Interim Year Application. This worksheet also requires the Bay Area Consumer Price Index information Chapter IV. Interim Year Rate Setting Process Contra Costa County 88 Garaventa Enterprises collected in task a. The worksheet is used to calculate the new rates. Detailed instructions on how to complete this worksheet are provided in Section V of this manual. c. Request Additional Data, and Clarification, if Necessary If necessary, County staff requests clarification and/or additional data from the franchise hauler. The request is to clarify the franchise hauler’s assumptions for projected changes in tipping fees and to indicate the expected change in rates. d. Prepare Draft Report and Recommendations County staff prepares a draft report with recommendations of new rates for Board of Supervisor consideration. If the change in rates does not exceed the CPI, the County will inform the Board of Supervisors of the upcoming change in rates. For a change above the CPI, the County will solicit feedback and comments from the Board before obtaining the Board’s approval for the Interim Year rate change. This report should be brief and include the following sections: q Executive Summary This is a summary of the review process and includes a chart showing current and proposed rates, and the recommended rate change. q Background This section of the report provides a brief overview of the rate change process and discussion of any significant historical issues. q Analysis and Discussion of Issues This section includes a review of the analysis work completed by County staff. This section also includes a discussion of any significant changes in tipping fee costs and an identification of the change in CPI assumed by the County. q Recommendation County staff presents its recommendation regarding any change in rates in this section. q Attachments Attachments to the report would include: · Rate change application · Revised rate schedule · Rate change worksheet. After the draft report and recommendations have been prepared, the document should be submitted to the franchise hauler for comment and review. Chapter IV. Interim Year Rate Setting Process Contra Costa County 89 Garaventa Enterprises STEP 3 Interim Year Company Review and Response to County Report Responsibility: Franchise Hauler Timing: Completed within three weeks of receiving the completed interim year draft report from the County Tasks: a. Review County Staff Calculations and Analysis b. Prepare and Submit Response Description of Tasks Overview The franchise hauler reviews the draft report to ensure that any calculations and analysis completed by County staff are fair, reasonable, and justified. a. Review County Staff Calculations and Analysis The franchise hauler reviews the draft report to ensure the following: q Correct data are included q County staff analysis is accurate and fair q Rate changes are reasonable and acceptable. b. Prepare and Submit Response A written response to the draft report is prepared. The response may cover one or more of the following topics: q Data discrepancies in any of the areas noted in the prior task q Clarification for the County or alternative analysis of the application q Responses to the County’s request for additional information. Chapter IV. Interim Year Rate Setting Process Contra Costa County 90 Garaventa Enterprises STEP 4 Interim Year Preparation of Final Rate Review Report Responsibility: County Timing: Conducted within three weeks of receiving comments from the franchise hauler Tasks: a. Incorporate the Franchise Hauler’s Comments in Final Report, as Needed b. Prepare Final Report and Recommendations Description of Tasks Overview The County prepares the Final Report and Recommendations incorporating comments from the franchise hauler, as appropriate. a. Incorporate the Franchise Hauler’s Comments in Final Report, as Needed Comments or issues raised during the franchise hauler’s review of the draft report are considered during this task. If necessary, meetings should be conducted with representatives from the County and the franchise hauler. Final solutions to outstanding issues should be included in the report. b. Prepare Final Report and Recommendations After final comments from the franchise hauler have been considered, the Final Report and Recommendations is prepared. A copy of the Final Report should be submitted to the franchise hauler. Chapter IV. Interim Year Rate Setting Process Contra Costa County 91 Garaventa Enterprises STEP 5 Interim Year Presentation of Final Rate Review Report to the Board of Supervisors Responsibility: County Timing: Completed within ninety days of receiving a completed Interim Year Rate Change Application Tasks: a. Distribute Report to Supervisors b. Obtain Board of Supervisors Approval Description of Tasks Overview In this step, the Final Report and Recommendations is submitted to the Board of Supervisors for review, comment, and approval, during this step. a. Distribute Report to Supervisors The Final Report and Recommendations is included as an agenda item for Board consideration at a regular Board of Supervisors meeting. This item may be placed on either the regular or consent calendar. Copies of the report are provided to the Clerk of the Board for distribution with other agenda materials. The Clerk of the Board should be notified four weeks prior to the meeting at which the rate change will be considered and reports will be provided two weeks prior to the meeting. b. Obtain Board of Supervisor Approval For changes in rates which exceed the CPI, Supervisors will review the report and proposed rate changes. If the Board agrees with the recommendations of County staff, the report and rates should be approved. If the Board does not agree with the recommendations, the report is returned to County staff for additional analysis. If the report and rates are not approved, the Board should be asked to specifically identify deficiencies. Chapter IV. Interim Year Rate Setting Process Contra Costa County 92 Garaventa Enterprises STEP 6 Interim Year Implementation of New Rates Responsibility: Franchise Hauler Timing: Conducted following the approval of the new rates by the Board of Supervisors Tasks: a. Notify Customers b. Implement Rate Change Description of Tasks Overview After new rates have been approved by Board of Supervisors, the final step in the process is to implement the new rates. a. Notify Customers After the report is approved, a notification of a rate change should be mailed to all customers 30 days in advance of the rate change. Residential and commercial rates will increase at the same time, unless otherwise specified at the time the rate change is approved by the County Board of Supervisors. b. Implement Rate Change During this final task, the franchise hauler enters the new rates into their billing system and includes the new rates on the next appropriate customer invoice. If a rate change occurs during the middle of a billing cycle, unbilled amounts are calculated and included in the next billing cycle. Chapter V Interim Year Rate Setting Methodology Contra Costa County 93 Garaventa Enterprises V. Interim Year Rate Setting Methodology Two forms are required to complete the Interim Year Rate Setting Process: q Interim Year Rate Change Application This is completed by the franchise hauler and documents changes in tipping fees and regulatory charges. q Interim Year Rate Change Worksheet This form is completed by the County and is used to calculate the change in residential changes during an interim year. This chapter provides detailed instructions for completing these two documents, and is organized as follows: A. Preparation of the Interim Year Rate Change Application B. Preparation of the Interim Year Rate Change Worksheet. A. Preparation of the Interim Year Rate Change Application The Interim Year Rate Change Application is the first document completed during the interim year rate change process. This application is prepared by the franchise hauler, and identifies changes in tipping fees paid directly by the franchise hauler. This item is reported as a cost per ton. Exhibit V-1, following this page, provides an overview of the steps and related tasks which must be completed to prepare the application form. Exhibit V-2, following Exhibit V-1, is a sample application as it might be prepared by the franchise hauler. This exhibit includes references to the various steps which must be completed to prepare the application. Following this exhibit is a detailed description of these steps and related tasks. Similar to the base year forms, these forms identify all areas to be completed with double outlined boxes. If data are to be entered in the form, the box has no shading. If a calculation is required, the box has light shading. Please note that data included in these forms are provided for illustrative purposes only and are not intended to reflect actual operating or financial conditions. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 94 Garaventa Enterprises Exhibit V-1 Preparation of Interim Year Rate Change Application Steps 1. Report Changes in Tipping Fee Costs 2. Explanation of Change in Tipping Fee Costs Tasks 3. Application Certification a.Provide Prior Year Tipping Fee Costs b.Provide Interim Year Tipping Fee Costs c.Calculate Change in Tipping Fee Costs a.Provide Explanation of Changes b.Provide Supporting Documents a.Sign Application b.Submit Application to County Chapter V. Interim Year Rate Setting Methodology Contra Costa County 95 Garaventa Enterprises Exhibit V-2 Sample Interim Year Rate Change Application 1 S T E P 2 S T E P 3 S T E P Contra Costa County Interim Year Rate Application Section I -- Changes in Tipping Fee Costs Change in Tipping Fee Costs 1.Prior Year Tipping Fees Per Ton 65.00$ 2.Projected Interim Year Tipping Fees Per Ton 67.00$ 3.Projected Change In Tipping Fee Costs 3.08% Section II -- Explanation of Changes in Tipping Fee Costs Provide an explanation of any changes in tipping fee costs (i.e., tipping fees paid for transfer station, transfer, and landfill disposal). Attach supporting documentation to this application as appropriate. Section III -- Certification To the best of my knowledge, the data and information in this application is complete, accurate, and consistent with the instructions provided by the Contra Costa County. Name: John Brown Title:CFO Signature:Date:July 14, 2011 Year: Page 1 of 1 Chapter V. Interim Year Rate Setting Methodology Contra Costa County 96 Garaventa Enterprises STEP 1 Application Report of Changes in Tipping Fee Costs Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Interim Year Rate Change Process (Refer to Section IV) Tasks: a. Provide Prior Year Tipping Fee Cost Per Ton b. Project Interim Year Tipping Fee Cost Per Ton c. Calculate Change in Tipping Fee Cost Per Ton Description of Tasks a. Provide Prior Year Tipping Fee Cost Per Ton The first task in this step is to provide prior year tipping fees. This item is reported in terms of cost per ton to eliminate any changes which are due to increases or decreases in tons of solid waste removed by the franchise hauler. Prior year tipping fees per ton should be entered on line 1. b. Project Interim Year Tipping Fee Cost Per Ton The franchise hauler estimates what tipping fees will be for the next interim year. Projected interim year tipping fees per ton are entered on line 2. c. Calculate Change in Tipping Fee Cost Per Ton The percent change in tipping fee costs per ton is determined as follows: line 2 - line 1 line 2 The product of this equation, rounded to the nearest one decimal place, is entered on line 3. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 97 Garaventa Enterprises STEP 2 Application Explanation of Changes in Tipping Fee Costs Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Interim Year Rate Change Process (Refer to Section IV) Tasks: a. Provide Explanation of Changes b. Provide Supporting Documents Description of Tasks a. Provide Explanation of Changes Any changes in tipping fees should be fully explained in this task. For example, if a landfill closes and the franchise hauler begins using a new landfill with higher tipping fees, this information should be disclosed. b. Provide Supporting Documents Documents which support or further explain any change in costs are provided, as appropriate. This might include formal announcements of tipping fee increases provided by the landfill or transfer station operator, or descriptions of new regulatory fees which will be paid directly by the franchise hauler. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 98 Garaventa Enterprises STEP 3 Application Application Certification Responsibility: Franchise Hauler Timing: Prepared during Step 1 of the Interim Year Rate Change Process (Refer to Chapter IV) Tasks: a. Sign Application b. Submit Application to County Description of Tasks a. Sign Application An authorized representative from the franchise hauler should sign and date the application. This signature provides certification by the franchise hauler that the application is complete, accurate, and consistent with the instructions provided in this manual. b. Submit Application to County At this point, the application should be complete. The application is submitted to the County for review and calculation of the rate change, as described in the following subsection. B. Preparation of the Interim Year Rate Change Worksheet The Interim Year Rate Change Worksheet is used to calculate new interim year residential rates. This document is prepared by the County after the franchise hauler has submitted an Interim Year Rate Change Application. The worksheet is a two-page form. Page 1 provides summary information about the rate change requested and the resulting new rates. Page 2 includes detailed calculations required to determine the rate change. Steps 1 through 4 of the methodology will be completed using page 2 of the worksheet. Step 5 will be completed using page 1 of the worksheet. Exhibit V-3, following this page, provides an overview of the steps and related tasks which must be completed to prepare the worksheet form and calculate new rates. Exhibit V-4, following Exhibit V-3, is a sample of the two page worksheet as it might be prepared by County staff. This exhibit includes references to various steps which must be completed to prepare the worksheet. Following Exhibit V-4 is a detailed description of each step and related tasks. Please note that the data included in these exhibits are provided for illustrative purposes only and are not intended to reflect actual operating or financial conditions. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 99 Garaventa Enterprises Exhibit V-3 Preparation of Interim Year Rate Change Worksheet Steps 1. Determination of Base Year Costs and Weighting 2. Projection of Change in Consumer Price Index Tasks 3. Calculation of Percent Changes in Uncontrolled Costs 4. Calculation of Weighted Change in Rates 5. Preparation of Summary Form a.Enter Rate Change b.Calculate New Rates a.Identify Prior Base Year Non-Tipping Fee Costs b.Identify Prior Base Year Tipping Fee Costs c.Calculate Weightings a.Determine Projected Change in Consumer Price Index a.Enter Tipping Fee Cost Information from Application b.Review Mathematical Accuracy c.Calculate Tipping Fee Adjustment Factor a.Calculate Weighted Change in Non-Tipping Fee Costs b.Calculate Weighted Change in Tipping Fee Costs Per Ton c.Calculate Total Change in Costs d.Calculate Franchise Fee Adjustment e.Calculate Percent Change in Existing Rates Chapter V. Interim Year Rate Setting Methodology Contra Costa County 100 Garaventa Enterprises Exhibit V-4 [Page 1 of 2] Sample Interim Year Rate Change Worksheet 5S T E P Interim Year Rate Change Worksheet Summary Rate Change 1.Percent Change in Rates Requested 3.43% Rate Schedule New Rate Schedule Current Rate Rate 2.Oakley area can /toter (County)26.00$ 26.89$ 3.Oakley area extra can with toter (County)7.00 7.24 4.Oakley area mini can (County)23.00 23.79 5.Oakley area 40 gallon can (County)26.00 26.89 6.Brentwood (out of City) can/toter 26.00 26.89 7.Brentwood (out of City) extra can with toter 7.00 7.24 8.Brentwood (out of City) mini can 23.00 23.79 9.Brentwood (out of City) 32 gallon can 26.00 26.89 10.Byron toter 26.00 26.89 11.Byron extra can with toter 7.00 7.24 12.Byron mini can 23.00 23.79 13.Byron 32 gallon can 26.00 26.89 14.Discovery Bay can/toter 26.00 26.89 15.Discovery Bay mini can 23.00 23.79 16.Discovery Bay extra can with toter 7.00 7.24 17.Discovery Bay 32 gallon can 26.00 26.89 18.Baypoint (PDS) can/toter 26.00 26.89 19.Baypoint (PDS) mini can 23.00 23.79 20.Baypoint (PDS) extra can with toter 7.00 7.24 21.Baypoint (PDS) 32 gallon can 26.00 26.89 Year: 2011 Page 1 of 2 Chapter V. Interim Year Rate Setting Methodology Contra Costa County 101 Garaventa Enterprises Exhibit V-4 [Page 2 of 2] Sample Interim Year Rate Change Worksheet (continued) 1 S T E P 2 S T E P 3 S T E P 4 S T E P Contra Costa County Financial Information Base Year Non-Tipping Fee Costs 1 Total Operating Costs 4,000,000$ 2 Plus:Allowable Operating Profit 444,444 3 Minus:Tipping Fees (Profit Allowed)1,200,000 4 Equals:Total Non-Tipping Fee Costs 3,244,444$ 69.9% Base Year Tipping Fee Costs 5 Tipping Fees (Profit Allowed)1,200,000$ 6 Plus:Tipping Fees (Pass Through)200,000 7 Equals:Total Tipping Fee Costs 1,400,000$ 30.1% 8 Base Year Revenue Requirement (Less Franchise Fee)4,644,444$ 100.0% Change in Non-Tipping Fee Costs 9 Projected Change in Consumer Price Index 4.00% Change in Tipping Fee Costs 10 Prior Year Tipping Fees Per Ton 75.00$ 11 Projected Interim Year Tipping Fees Per Ton 76.00$ 12 Projected Change in Tipping Fee Costs 1.32% 13 Prior Year Tipping Fee Adjustment Factor 0.00% 14 Adjusted Projected Change in Tipping Fee Costs 1.32% Weighted Change in Non-Tipping Fee Costs 15 Non-Tipping Fee Costs as % of Base Yr. Revenue Requirement 69.9% 16 Multiplied by:Projected Change in Consumer Price Index 4.00% 17 Equals:Weighted Change in Non-Tipping Fee Costs 2.79% Weighted Change in Tipping Fee Costs 18 Tipping Fee Costs as % Base Yr. Revenue Requirement 30.1% 19 Multiplied by:Adjusted Projected Change in Tipping Fee Costs 1.32% 20 Equals:Weighted Change in Tipping Fee Costs 0.40% Total Change 21 Total Percent Change in Costs 3.19% 22 Divided by:Adjustment for Franchise Fee (1-7.0%)93.0% 23 Equals Percent Change in Existing Rates 3.43% Interim Year Rate Change Worksheet Section I--Base Year Costs Section II--Changes in Costs Section III--Calculation of Percentage Change in Rates Chapter V. Interim Year Rate Setting Methodology Contra Costa County 102 Garaventa Enterprises STEP 1 Worksheet Determination of Base Year Costs and Weighting Responsibility: County Timing: Prepared during Step 2 of the Interim Year Rate Change Process (Refer to Chapter IV) Tasks: a. Identify Prior Base Year Non-Tipping Fee Costs b. Identify Prior Base Year Tipping Fee Costs c. Calculate Weightings Description of Tasks a. Identify Prior Base Year Non-Tipping Fee Costs Non-tipping fee costs are those items which can be reasonably managed by the franchise hauler in order to minimize future rate increases. Changes in these costs should approximate the change in the San Francisco- Oakland-San Jose Consumer Price Index (CPI). In order to streamline the base year process, non-tipping fee costs are adjusted based on an annual change in the CPI instead of projected changes in each cost item. This eliminates the need to conduct a detailed review of the franchise hauler’s audited financial statements. The following table identifies the line items in the base year application which must be entered on the controlled cost portion of the interim year worksheet. The name of each line item is the same in both applications. Base Year Application Line Number Interim Year Worksheet Line Number Name of Line Item 6. 1. Total Allowable Costs 8. 2. Allowable Operating Profit 2. 3. Tipping Fees (Profit Allowed) Tipping fees are included in total operating costs (line 1). Because of this, tipping fees must be deducted to determine total non-tipping fee costs in the base year (line 1 plus line 2 minus line 3). This total then is entered on line 4 of the worksheet and is used to calculate the weighted change in non-tipping fee costs. b. Identify Prior Base Year Tipping Fee Costs Tipping fee costs are based on the franchise hauler’s projections, not projected changes in the CPI. Total tipping fee costs in Chapter V. Interim Year Rate Setting Methodology Contra Costa County 103 Garaventa Enterprises the prior base year must be calculated to determine the weighting of tipping fee costs to non-tipping fee costs. The following table identifies the line items in the prior base year which must be entered on the interim year worksheet in the tipping fee costs sub-section. The name of each line item is the same in both forms. Base Year Application Line Number Interim Year Worksheet Line Number Name of Line Item 2. 5. Tipping Fees (Profit Allowed) 11. 6. Tipping Fees (Pass Through) The amounts in lines 5 and 6 are added and the total entered on line 7. c. Calculate Weightings Total non-tipping fee costs (line 4) plus total tipping fee costs (line 7) equals total base year revenue requirements (excluding franchise fees). This total is entered on line 8 of the worksheet (base year revenue requirement less franchise fee). A weighting for both non-tipping fee costs and tipping fee costs is calculated as follows: Non-Tipping Fee Costs: Line 4 Total non-tipping fee costs Divided by Line 8 Base year revenue requirement Equals Non-tipping fee costs as a percentage of base year revenue requirement. This percentage figure is entered on line 4, column 2, and line 19. Tipping Fee Costs: Line 7 Total tipping fee costs Divided by Line 8 Base year revenue requirement Equals Tipping fee costs as a percentage of base year revenue requirement. This percentage figure is entered on line 7, column 2, and line 22. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 104 Garaventa Enterprises STEP 2 Worksheet Projection of Change in Consumer Price Index Responsibility: County Timing: Prepared during Step 2 of the Interim Year Rate Change Process (Refer to Chapter IV) Tasks: a. Determine Projected Change in Consumer Price Index Description of Tasks a. Determine Projected Change in Consumer Price Index In this task, the San Francisco-Oakland- San Jose Metropolitan Area Consumer Price Index (CPI) is determined. The actual change in the index between the prior year and the current year will be used as the projected CPI for the upcoming interim year. This information is available from the United States Department of Labor, Bureau of Labor Statistics, San Francisco-Oakland- San Jose, and is prepared monthly. Enter this projected percentage increase on line 9. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 105 Garaventa Enterprises STEP 3 Worksheet Calculation of Percent Changes in Tipping Fee Costs Responsibility: County Timing: Prepared during Step 2 of the Interim Year Rate Change Process (Refer to Chapter IV) Tasks: a. Enter Tipping Fee Cost Information from Application b. Review Mathematical Accuracy c. Calculate Tipping Fee Adjustment Factor Description of Tasks a. Enter Tipping Fee Cost Information from Application The figures on lines 1 through 3 of the application (actual and projected tipping fee costs) are entered on lines 10 though 14, respectively, of the worksheet Any significant changes in these costs are documented by the franchise hauler. A significant change would be any increase greater than the change in the CPI, or a decrease of any amount. If a significant change has not been adequately explained, additional information is requested from the franchise hauler. b. Review Mathematical Accuracy The mathematical accuracy of the franchise hauler’s totals for Total Prior Year Tipping Fee Cost (line 10), and Total Projected Interim Year Tipping Fee Cost (line 11) are checked during this task. The percent change in tipping fee costs should be calculated as follows: line 11 - line 10 line 10 After the percentage change in tipping fee costs has been verified, this figure is entered on line 12 of the worksheet. c. Calculate Tipping Fee Adjustment Factor Because interim year rates are partially determined based on projected changes in tipping fees, corrections are required during the second interim year to reflect the difference between actual and projected changes in tipping fees. This adjustment is not required for the first interim year rate change following a base year. If this is the first rate change following a base year, enter zero in line 13 and line 14 should equal line 12. The adjustment factor is determined based on the following formula: Chapter V. Interim Year Rate Setting Methodology Contra Costa County 106 Garaventa Enterprises Actual change in Tipping Fees during the previous interim year Minus Change in Tipping Fees from the prior Interim Year Rate Change Worksheet (line 12 of prior application) Equals Tipping fee adjustment factor. The adjusted change in the tipping fee is then calculated by adding the figures in line 12 and 13. The adjusted projection of the tipping fee then is entered on line 14 and 19 of the worksheet. This information is used in Step 4. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 107 Garaventa Enterprises STEP 4 Worksheet Calculation of Weighted Change in Rates Responsibility: County Timing: To be prepared during Step 2 of the Interim Year Rate Change Process (Refer to Chapter IV) Tasks: a. Calculate Weighted Change in Non-Tipping Fee Costs b. Calculate Weighted Change in Tipping Fee Costs c. Calculate Total Change in Cost d. Calculate Franchise Fee Adjustment e. Calculate Percent Change in Existing Rates Description of Tasks a. Calculate Weighted Change in Non- Tipping Fee Costs Figures should have been entered on line 15, non-tipping fee costs as a percent of base year revenue requirements, and line 16, the adjusted projected change in CPI, based on calculations completed in previous tasks. To obtain the weighted change in non-tipping fee costs, line 15 is multiplied by line 16 and the result entered on line 17. b. Calculate Weighted Change in Tipping Fee Costs Line 18, tipping fee costs as a percent of base year revenue requirements, and line 19, projected change in tipping fee costs, should now have an entry based on calculations completed in previous tasks. To obtain the weighted change in tipping fee costs, line 18 is multiplied by line 19 and the result entered on line 20. c. Calculate Total Change in Cost To calculate total percentage change in costs, line 17, the weighted change in non- tipping fee costs, is added to line 20, the weighted change in tipping fee costs, and the result entered on line 21, total change in costs. d. Calculate Franchise Fee Adjustment In order to account for changes in the franchise fee resulting from an change in rates, an adjustment is made to the percentage change in total costs which was entered on line 21. The adjustment factor is equal to one Chapter V. Interim Year Rate Setting Methodology Contra Costa County 108 Garaventa Enterprises minus the franchise fee (1.00 - 0.07 = 0.93). This value should be entered on line 22. e. Calculate Percent Change in Existing Rates The final task in this step is to calculate the percent change in existing rates. To determine this change, line 21 (total percent change in costs) is divided by line 22 (franchise fee adjustment), and the result is entered on line 23. The value on line 23 should be greater than the value on line 21. The difference accounts for the change in franchise fees. Chapter V. Interim Year Rate Setting Methodology Contra Costa County 109 Garaventa Enterprises STEP 5 Worksheet Preparation of Summary Form Responsibility: County Timing: To be prepared during Step 2 of the Interim Year Rate Change Process (Refer to Chapter IV) Tasks: a. Enter Rate Change b. Calculate New Rates Description of Tasks a. Enter Rate Change The rate change identified in line 23 should be entered on Page 1, line 1 of the worksheet. b. Calculate New Rates Current rates for residential solid waste collection are entered in the first column of lines 2 through 6 on page 1. The new rates then are calculated by multiplying the current rate by one plus the rate change identified on line 1. The new rates are entered on the second column of lines 2 through 6. Appendix A Contra Costa County Franchise Agreement with Garaventa Enterprises Appendix B Rate Application Forms and Worksheets Contra Costa County Financial Information Estimated Projected Current Year Base Year Year 1 Year 2 Year 3 Year 4 1.Direct Labor $$$$ 2.Tipping Fees (Profit Allowed) 3.Corporate and Local General and Administrative Costs 4.Depreciation and Other Operating Costs 5.Services Provided to County 6.Curbside Recycled Materials Processing Costs (if Option Used by County) 7.Total Allowable Costs (Lines 1+2+3+4+5+6)$$$$ 8.Operating Ratio %%%% 9.Allowable Operating Profit [(Line 7 / 0.9)-Line 7]$$$$ 10.County Administrative Fee $$$$ 11.Household Hazardous Waste Fees 12.Trucking and Equipment 13.Tipping Fees (Pass Through) 14.Total Pass Through Costs (without Franchise Fees) (Lines 10+11+12+13)$$$$ 15.Total Allowable Costs (Line 7) plus Allowable Operating Profit (Line 9) plus Total Pass Through Costs (without Franchise Fees) (Line 14)$$$$ 16.Residential Revenues $ 17. Less Allowance for Uncollectible Residential Accounts 18.Total Residential Revenues (without Rate Change in Base Year)$$$$ 19.Commercial and Light Industrial Revenues $ 20. Less Allowance for uncollectable Commercial and Light Industrial Accounts 21.Total Commercial/Light Industrial Revenues (without rate change in Base Year)$$$$ 22.Recyclable Revenues $$$$ 23.Total Revenues (Lines 18+21+22)$$$$ 24.Net Shortfall (Surplus) without Franchise Fees (Lines 15-Line 23)$ 25.Residential / Commercial / Light Industrial Franchise Fees (see calculation below)$$$$ 26.Net Shortfall (Surplus) with Franchise Fees (Lines 24 + 25)$ 27.Total Commercial / Light Industrial Revenues Prior to Rate Change (Lines 18+21)$ 28.Percent Change in Existing Residential / Commercial / Light Industrial Rates (Line 26 / Line 27)% Franchise fees are set by the County at a percent of the revenue requirement 29.Total Allowable Costs (Line 7)$ Solve for two equations with one unknown, and identify franchise fees as X =>30.Allowable Operating Profits (Line 9) Equation 1) Revenue Requirement x Franchise Fee % = X 31.Pass Through Costs with Franchise Fees (Line 14+25) Equation 2) Revenue Requirement = Line 15 + X, or $__________+X 32.Revenue Requirement $ Substitute equation 2) into equation 1) and solve for X => ($________+ X) x Franchise Fee % = X or X = ______ Year:Page 1 of 6 Franchise Fee Calculation Section VII -- Percent Change in Rates Summary Revenue Requirement Section IV -- Revenue Requirement without Franchise Fees Section V -- Revenues without Rate Change in Base Year Section VI -- Net Shortfall (Surplus) Actual Historical Years Base Year Rate Change Application Section I -- Allowable Costs Section II -- Allowable Operating Profit Section III -- Pass Through Costs without Franchise Fees Contra Costa County Cost Summary for Year _____ Audited Unincorporated Non-Uninc.Garaventa Allocation Description of Cost County County Financial Base(s) Labor - Regular Labor - Overtime Benefits Payroll Taxes 33.Total Direct Labor 34.Total Tipping Fees (Profit Allowed) Accounting Accounting Staff Computer Services Dues and Subscriptions Insurance Legal Management Fees Miscellaneous and Other Office Expenses Office Repair and Maintenance Outside Services Public Relations and Promotion Taxes and Licenses Telephone Travel Utilities 35.Total Corporate and Local General and Administrative Costs Depreciation-Buildings Depreciation-Vehicles Depreciation-Containers Other Operating Costs 36.Total Depreciation and Other Operating Costs 37.Total Services Provided to County 38.Curbside Recycled Materials Processing Costs 39.Total Allowable Costs (Lines 33+34+35+36+37+38) 40 Total County Administration Fee 41.Total Household Hazardous Waste Fees Equipment Rental Gas and Oil Insurance Parts Repair and Maintenance Tires Other 42.Total Trucking and Equipment 43.Total Tipping Fees (Pass Through) 44.Total Residential/Commercial/Light Industrial Franchise Fees 45.Total Pass Through Costs (Lines 40+41+42+43+44) 46.Total Costs (Lines 39+45) Year:Page 2 of 6 Base Year Rate Change Application Section VIII -- Base Year Cost Allocation Contra Costa County Revenues Summary Estimated Projected Current Year Base Year Year 1 Year 2 Year 3 Year 4 Single Family Residential Services 47.Single Family Residential Revenues $$$$ Multiunit Residential Services 48.Number of Accounts 49.Multiunit Residential Revenues $$$$ 50.Residential Revenues (w/o Allowable for Uncollectible Accounts) (Lines 43+45)$$$$ 51.Allowance for Uncollectible Residential Accounts $$$$ 52.Total Residential Revenues (Line 46 - Line 47)$$$$ Commercial and Light Industrial Can Services 53.Number of Accounts 54.Commercial and Light Industrial Can Revenues $$$$ Commercial and Light Industrial Bin Services 55.Number of Accounts 56.Commercial and Light Industrial Bin Revenues $$$$ Commercial and Light Industrial Drop Box Services 57.Number of Accounts 58.Commercial and Light Industrial Drop Box Revenues $$$$ 59.Commercial and Light Industrial Revenues (w/o Allowance for Uncollectible Accounts) (Lines 50+52+54)$$$$ 60.Allowance for Uncollectible Commercial and Light Industrial Accounts $$$$ 61.Total Commercial and Light Industrial Revenues (Line 55 - Line 56)$$$$ 62.Recyclable Revenues $$$$ 63.Total Revenues (Lines 48+57+58)$$$$ Year:Page 3 of 6 Base Year Rate Change Application Section IX -- Revenues Actual Historical Years Contra Costa County Single Family Residential Revenues Summary For Comparative Purposes, Not Used for Base Year Projection Base Year Revenues Single Family Residential Revenues (w/o Rate Change in Base Year) Current Projected Rate/Month Accounts Total a/ Oakley area can /toter (County)$$ Oakley area extra can with toter (County) Oakley area mini can (County) Oakley area 40 gallon can (County) Brentwood (out of City) can/toter Brentwood (out of City) extra can with toter Brentwood (out of City) mini can Brentwood (out of City) 32 gallon can Byron toter Byron extra can with toter Byron mini can Byron 32 gallon can Discovery Bay can/toter Discovery Bay mini can Discovery Bay extra can with toter Discovery Bay 32 gallon can Baypoint (PDS) can/toter Baypoint (PDS) mini can Baypoint (PDS) extra can with toter Baypoint (PDS) 32 gallon can 64.Total Projected Single Family Residential Revenues $ a/Equal to the current rate per month multiplied by 12 multiplied by the projected number of accounts. Year: Page 4 of 6 Base Year Rate Change Application Section X -- Single Family Residential Revenues and Customer Counts Contra Costa County Operating Information Historical Information Percent Change Historical Information Percent Change Current Year Estimated Information Percent Change Base Year Projected Information Year 1 Year 1 to 2 Year 2 Year 2 to 3 Year 3 Year 3 to 4 Year 4 Accounts 65.Residential %%% 66.Commercial %%% 67.Light Industrial %%% 68.Total Accounts %%% Waste Tonnage 69.Residential %%% 70.Residential Greenwaste %%% 71.Commercial %%% 72.Light Industrial %%% 73.Total Tonnage %%% Recyclable Tonnage 74.Residential %%% 75.Commercial %%% 76.Light Industrial %%% 77.Total Tonnage %%% County Services 78.County Bins %%% 79.County Drop Boxes %%% 80.3 Yard Bin -- Once per Week $%$%$%$ 81.2 Yard Bin -- Once per Week $%$%$%$ 82.20 Yard Debris Box -- per Pick Up $%$%$%$ Year:Page 5 of 6 Section XI -- Operating Data Section XII -- Change in Commercial Rates Base Year Rate Change Application Contra Costa County Unincorporated Area: All Areas 83.Rate Change Requested % New Current Rate Rate Oakley area can /toter (County)$$ Oakley area extra can with toter (County) Oakley area mini can (County) Oakley area 40 gallon can (County) Brentwood (out of City) can/toter Brentwood (out of City) extra can with toter Brentwood (out of City) mini can Brentwood (out of City) 32 gallon can Byron toter Byron extra can with toter Byron mini can Byron 32 gallon can Discovery Bay can/toter Discovery Bay mini can Discovery Bay 32 gallon can Discovery Bay 32 gallon can Baypoint (PDS) can/toter Baypoint (PDS) mini can Baypoint (PDS) extra can with toter Baypoint (PDS) 32 gallon can 84.Multiunit Residential Rate increase of %will be applied to all rates in each structure. To the best of my knowledge, the data and information in this application is complete, accurate, and consistent with the instructions provided by Contra Costa County. Name:Title: Signature:Date: Year: Page 6 of 6 Certificate Base Year Rate Change Application Rate Change Rate Schedule Rate schedule Contra Costa County Interim Year Rate Application Section I -- Changes in Tipping Fee Costs Change in Tipping Fee Costs 1.Prior Year Tipping Fees Per Ton $ 2.Projected Interim Year Tipping Fees Per Ton $ 3.Projected Change In Tipping Fee Costs % Section II -- Explanation of Changes in Tipping Fee Costs Provide an explanation of any changes in tipping fee costs (i.e., tipping fees paid for transfer station, transfer, and landfill disposal). Attach supporting documentation to this application as appropriate. Section III -- Certification To the best of my knowledge, the data and information in this application is complete, accurate, and consistent with the instructions provided by the Contra Costa County. Name:Title: Signature:Date: Year: Page 1 of 1 Contra Costa County Interim Year Rate Change Worksheet Summary Rate Change 1.Percent Change in Rates Requested % Rate Schedule New Rate Schedule Current Rate Rate 2.Oakley area can /toter (County)$$ 3.Oakley area extra can with toter (County) 4.Oakley area mini can (County) 5.Oakley area 40 gallon can (County) 6.Brentwood (out of City) can/toter 7.Brentwood (out of City) extra can with toter 8.Brentwood (out of City) mini can 9.Brentwood (out of City) 32 gallon can 10.Byron toter 11.Byron extra can with toter 12.Byron mini can 13.Byron 32 gallon can 14.Discovery Bay can/toter 15.Discovery Bay mini can 16.Discovery Bay extra can with toter 17.Discovery Bay 32 gallon can 18.Baypoint (PDS) can/toter 19.Baypoint (PDS) mini can 20.Baypoint (PDS) extra can with toter 21.Baypoint (PDS) 32 gallon can Year: 2011 Page 1 of 2 Contra Costa County Financial Information Base Year Non-Tipping Fee Costs 1 Total Operating Costs $ 2 Plus:Allowable Operating Profit 3 Minus:Tipping Fees (Profit Allowed) 4 Equals:Total Non-Tipping Fee Costs $% Base Year Tipping Fee Costs 5 Tipping Fees (Profit Allowed)$ 6 Plus:Tipping Fees (Pass Through) 7 Equals:Total Tipping Fee Costs $% 8 Base Year Revenue Requirement (Less Franchise Fee)$% Change in Non-Tipping Fee Costs 9 Projected Change in Consumer Price Index % Change in Tipping Fee Costs 10 Prior Year Tipping Fees Per Ton $ 11 Projected Interim Year Tipping Fees Per Ton $ 12 Projected Change in Tipping Fee Costs % 13 Prior Year Tipping Fee Adjustment Factor 14 Adjusted Projected Change in Tipping Fee Costs % Weighted Change in Non-Tipping Fee Costs 15 Non-Tipping Fee Costs as % of Base Yr. Revenue Requirement % 16 Multiplied by:Projected Change in Consumer Price Index % 17 Equals:Weighted Change in Non-Tipping Fee Costs % Weighted Change in Tipping Fee Costs 18 Tipping Fee Costs as % Base Yr. Revenue Requirement % 19 Multiplied by:Adjusted Projected Change in Tipping Fee Costs % 20 Equals:Weighted Change in Tipping Fee Costs % Total Change 21 Total Percent Change in Costs % 22 Divided by:Adjustment for Franchise Fee (1-7.0%)93.0% 23 Equals Percent Change in Existing Rates % Year: 2011 Page 2 of 2 Interim Year Rate Change Worksheet Section I--Base Year Costs Section II--Changes in Costs Section III--Calculation of Percentage Change in Rates EXHIBIT B 3-Cart Collection System The purpose of this Exhibit A is to define the residential 3-Cart Collection System (“3-Cart System”) referenced in Recital B of the Third Amendment to County Franchise Agreement with Garaventa Enterprises. The 3-Cart System consists of all of the following: 1. GARBAGE COLLECTION Garaventa Enterprises (“Contractor”) will provide all residential customers in the Franchise Area described in the Existing Franchise Agreement with Garaventa Enterprises (8758 customers as of July 15, 2011) with new brown wheeled garbage carts. Contractor will ask customers to select the size of their garbage carts, which may be any of the following sizes: 20-gallon minimum, 32-gallon minimum, 64-gallon minimum, or 95-gallon minimum. Customers who do not elect to choose a cart size will receive the following sized carts by default: · 20-gallon can and 32-gallon can customers will be provided with wheeled carts roughly equivalent in capacity to their existing cans. · 96-gallon wheeled cart customers will be provided with 64-gallon wheeled carts. Contractor will continue to collect garbage on a weekly schedule. 2. GREENWASTE COLLECTION Contractor will provide green wheeled greenwaste carts (between 95-100 gallons in capacity) to all residential customers in the Franchise Area, except for those customers specified below. Contractor will instruct customers to deposit all greenwaste into these carts for collection, in place of existing customer-supplied bags or containers. Greenwaste will be collected curbside for recycling on a bi- weekly schedule. Residential customers in possession of Contractor-supplied 96-gallon green garbage carts will not receive new wheeled greenwaste carts. Contractor will instruct these customers to use their existing garbage carts for greenwaste collection. Residential customers who reside in the Marsh Creek Road area described and depicted in Exhibit 1 attached hereto (“Marsh Creek Area”) will not be provided with wheeled greenwaste carts, due to the exceptional cost of servicing this rural area with three separate collection trucks. Contractor will instead provide these customers with 52 green plastic bags, each with a minimum capacity of 32 gallons and thickness of at least 1.2 millimeters, for greenwaste collection, one bag to be used for collection each week. Contractor will instruct these customers to place bags containing greenwaste adjacent to or inside their garbage carts for collection by garbage collection trucks. Contractor will recycle materials placed in these bags. This method of collection is considered a component of the 3-Cart System, notwithstanding the use of bags in place of carts for greenwaste disposal and collection. Contractor will collect greenwaste from the green carts on a bi-weekly schedule. 3. MIXED RECYCLABLES COLLECTION Contractor will provide blue wheeled recycling carts (between 95-100 gallons in capacity) to all residential customers in the County franchise area, except as otherwise specified below. Contractor will instruct these customers to deposit all mixed recyclables (including bottles, cans and paper) in these carts for curbside collection, in place of the two existing 14 gallon recycling crates previously supplied by the Contractor. Residential customers who reside in the Marsh Creek Area will not be provided with wheeled recycling carts. Contractor will instead provide these customers with 52 blue plastic bags, each with a minimum capacity of 32 gallons and thickness of at least 1.2 millimeters, for mixed recyclables collection, one bag to be used for collection each week. Contractor will instruct these customers to place bags containing mixed recyclables adjacent to or inside their garbage carts for collection by garbage collection trucks. Contractor will recycle mixed recyclables placed in the bags. This method of collection is considered a component of the 3-Cart System, notwithstanding the use of bags in place of carts for mixed recyclables disposal and collection. Contractor will collect mixed recyclables from the blue carts on a bi-weekly schedule. County reserves the right to modify the 3-Cart System pursuant to Section 17 of the original Franchise Agreement. G:\Conservation\Lorna\Franchised Haulers\Rates\Garaventa Enterprises\Board Order - July 2011\GE 3-Cart Service Description_FINAL-B.doc Page 1 of 6 AMENDMENT NO. 3 To County Franchise Agreement with Garaventa Enterprises This is Amendment No. 3 (“Third Amendment”) to the Franchise Agreement between Contra Costa County (“County”), a political subdivision of the State of California, and Garaventa Enterprises, a California corporation (“Contractor”). County and Contractor may hereafter be collectively referred to as the “Parties.” RECITALS A. This Third Amendment amends the existing agreement between the parties, which consists of the Franchise Agreement With Garaventa Enterprises, effective May 9, 1995 (the “Original Agreement”), and Amendment No. 2 To Franchise Agreement with Garaventa Enterprises, effective May 17, 2011 (“Amendment No. 2”), collectively referred to as the “Existing Franchise Agreement.” Amendment No. l to Franchise Agreement with Garaventa Enterprises, dated January 18, 2000 (“Amendment No. 1”), was terminated on May 17, 2011. B. Contractor has proposed to implement a three-cart collection system ( “3- Cart System”) to serve all of its residential customers in the Franchise Area described in the Existing Franchise Agreement (“Customers”). The 3-Cart System is described in Exhibit A, attached hereto and incorporated herein by reference. C. Implementation of the 3-Cart System (“System Implementation”) requires completion of all of the following: (1) Written notice by Contractor to all Customers, advising them of the planned launch and estimated commencement date of the 3-Cart System, and describing the 3-Cart System consistent with Exhibit A; (2) The purchase by Contractor of a sufficient number of wheeled carts and plastic bags to provide to all Customers, consistent with Exhibit A; (3) The delivery by Contractor of the carts and bags to the Customers, consistent with Exhibit A; (4) Contractor’s commencement of collection utilizing the 3-Cart System; Page 2 of 6 (5) Written notice by Contractor to all Customers, advising them of the 3- Cart Residential Rate Structure approved by the County Board of Supervisors on January 25, 2011, and the effective date of rates to be charged to customers under that structure; (6) Contractor’s incorporation of authorized rates under the 3-Cart Residential Rate Structure into bills sent to all Customers. D. Contractor wishes to amortize the cost of carts and bags used in the 3-Cart System over a period of time that is longer than the remaining years in the term of the Existing Franchise Agreement. Contractor desires an extension of the term of the Existing Franchise Agreement to permit this amortization. County desires that the term extension be conditioned upon System Implementation to the County’s satisfaction. E. The franchise fee under the Existing Franchise Agreement (“Franchise Fee”) has not been adjusted since its establishment on June 16, 1998, at the rate of 5 percent of Contractor’s gross annual revenues generated from waste collection services performed under the Existing Franchise Agreement (“Gross Annual Revenues”). County desires to collect an additional 2 percent of Contractor’s Gross Annual Revenues to help offset County’s costs of administering the Existing Franchise Agreement. F. The purpose of this Third Amendment is to provide for an extension of the term of the Existing Franchise Agreement, conditioned upon System Implementation to the County’s satisfaction, and increase the Franchise Fee by requiring Contractor to pay to County an additional 2 percent of Contractor’s Gross annual revenues. NOW THEREFORE, in consideration of the above and the promises and other provisions in this Third Amendment, the Parties agree as follows: Page 3 of 6 AGREEMENT 1. Section 3 of the Original Agreement is amended to read as follows: “3. TERM. Subject to Section 33 (Annexation and Change of Franchise Area Boundaries) and Section 35 (Breach and Termination), the term of this Agreement and the exclusive franchise granted hereunder (“Term”) shall be 20 years, and commence on May 9, 1995. The Term will be extended automatically upon satisfaction of all of the following conditions: a. Contractor completes the System Implementation on or before January 15 , 2012; b. Contractor sends written notice to County, advising of Contractor’s completion of the System Implementation, along with the following documentation: (1) Written evidence of Contractor’s purchase of the carts and bags referenced in Exhibit A to the Third Amendment; (2) Contact information (addresses and phone numbers) for each of Contractor’s customers in the Franchise Area; (3) Evidence of Contractor’s notification of all Customers regarding System Implementation and the 3-Cart Residential Rate Structure, including a copy of the notice(s) sent, list of customers to whom notice was given, and a declaration under penalty of perjury by an authorized representative of Contractor stating that notices were provided pursuant to this Third Amendment and stating the date of said notice; Page 4 of 6 (4) Evidence of Contractor’s incorporation of rates authorized by County under the 3-Cart Residential Rate Structure into bills sent to all Customers; and (5) Any other information or documentation requested by County regarding System Implementation; and c. County sends written notice to Contractor, verifying the completion of the System Implementation to County’s satisfaction. The date of such notice will be referred to hereafter as the “System Implementation Date.” The System Implementation Date will be the effective date of the Term extension. The period of the Term extension will be either (1) 10 years, through and including May 8, 2025; or (2) until termination of the 3 -Cart System, whichever is shortest. The 3-Cart System will be considered to have been terminated upon occurrence of all of the following: (1) Contractor ceases collection of garbage, greenwaste or mixed recyclables according to the schedule set forth in Exhibit A; (2) County sends written notice to Contractor, directing Contractor to resume collection according to such schedule; and (3) Contractor fails to resume collection within 14 days of the date of the notice.” 2. Section 23 of the Original Agreement is amended to read as follows: “23. ADMINISTRATIVE SERVICES AND FRANCHISE FEES. a. A dministrative Services Fees. As directed by County, Contractor shall pay County fees to cover the costs incurred by County in (1) the administration of this Agreement and , (2) the Page 5 of 6 services and programs provided by County pertaining to solid waste. These fees will be referred to as “Administrative Services Fees.” The amount, time and frequency of payment of such fees may be established by County from time to time. No Administrative Services Fees are payable as of the date of the Third Amendment. Administrative Services Fees that are established after the date of the Third Amendment will be payable from Contractor to County on the earlier of either (1) the effective date of rates charged by Contractor to customers that incorporate such Administrative Services Fees; or (2) the first day of the second calendar month immediately following County’s determination of a maximum rate that incorporates such Administrative Services Fees. b. Franchise Fee. As directed by County, Contractor shall pay County a percentage of Contractor’s Gross Annual Revenues as a Franchise Fee. The time and frequency of payment of the Franchise Fee may be established by County from time to time. As of the date of the Third Amendment, the Gross Annual Revenues percentage is 5 percent. Effective on the System Implementation Date, the Gross Annual Revenues percentage will be 7 percent. Following the date of the Third Amendment, County may adjust the Gross Annual Revenues percentage subject to applicable legal requirements. Such adjustment would be effective on the earlier of (1) the effective date of rates charged by Contractor to Customers that incorporate a Franchise Fee based on such adjusted rate; or (2) the first day of the second calendar month immediately following County’s determination of a maximum rate that incorporates a Franchise Fee based on such adjusted rate. Page 6 of 6 c. Pass-Through. Administrative Services Fees and the Franchise Fee shall be considered reasonable costs and subject to “pass-through” as described in Section 8 on Rates.” 3. Entire Agreement. The Existing Franchise Agreement as amended by this Third Amendment shall be construed together as one and the same agreement and is the entire agreement between the Parties. IN WITNESS WHEREOF, the Parties have entered into this Third Amendment as of the date last set forth in the signatures below. Contractor County Garaventa Enterprises, County of Contra Costa a California corporation By:_____________________ By: _________________________ Chair, Board of Supervisors Its: _____________________ Officer By:_____________________ Attest: David Twa, Clerk of the Board of Supervisors and County Administrator Its:_____________________ Officer By: ____________________________ Deputy Date: ___________________ Date:_______________________ [Note: Two officers must sign on behalf of corporations. The first must be the chairman of the board, president or any vice president; the second must be the secretary, assistant secretary, chief financial officer or any assistant treasurer. (Corp. Code, § 313; Civ. Code, § 1190.) Garaventa3rdAmendment.7.19.11.doc EXHIBIT A 3-Cart Collection System The purpose of this Exhibit A is to define the residential 3-Cart Collection System (“3-Cart System”) referenced in Recital B of the Third Amendment to County Franchise Agreement with Garaventa Enterprises. The 3-Cart System consists of all of the following: 1. GARBAGE COLLECTION Garaventa Enterprises (“Contractor”) will provide all residential customers in the Franchise Area described in the Existing Franchise Agreement with Garaventa Enterprises (8758 customers as of July 15, 2011) with new brown wheeled garbage carts. Contractor will ask customers to select the size of their garbage carts, which may be any of the following sizes: 20-gallon minimum, 32-gallon minimum, 64-gallon minimum, or 95-gallon minimum. Customers who do not elect to choose a cart size will receive the following sized carts by default: · 20-gallon can and 32-gallon can customers will be provided with wheeled carts roughly equivalent in capacity to their existing cans. · 96-gallon wheeled cart customers will be provided with 64-gallon wheeled carts. Contractor will continue to collect garbage on a weekly schedule. 2. GREENWASTE COLLECTION Contractor will provide green wheeled greenwaste carts (between 95-100 gallons in capacity) to all residential customers in the Franchise Area, except for those customers specified below. Contractor will instruct customers to deposit all greenwaste into these carts for collection, in place of existing customer-supplied bags or containers. Greenwaste will be collected curbside for recycling on a bi- weekly schedule. Residential customers in possession of Contractor-supplied 96-gallon green garbage carts will not receive new wheeled greenwaste carts. Contractor will instruct these customers to use their existing garbage carts for greenwaste collection. Residential customers who reside in the Marsh Creek Road area described and depicted in Exhibit 1 attached hereto (“Marsh Creek Area”) will not be provided with wheeled greenwaste carts, due to the exceptional cost of servicing this rural area with three separate collection trucks. Contractor will instead provide these customers with 52 green plastic bags, each with a minimum capacity of 32 gallons and thickness of at least 1.2 millimeters, for greenwaste collection, one bag to be used for collection each week. Contractor will instruct these customers to place bags containing greenwaste adjacent to or inside their garbage carts for collection by garbage collection trucks. Contractor will recycle materials placed in these bags. This method of collection is considered a component of the 3-Cart System, notwithstanding the use of bags in place of carts for greenwaste disposal and collection. Contractor will collect greenwaste from the green carts on a bi-weekly schedule. 3. MIXED RECYCLABLES COLLECTION Contractor will provide blue wheeled recycling carts (between 95-100 gallons in capacity) to all residential customers in the County franchise area, except as otherwise specified below. Contractor will instruct these customers to deposit all mixed recyclables (including bottles, cans and paper) in these carts for curbside collection, in place of the two existing 14 gallon recycling crates previously supplied by the Contractor. Residential customers who reside in the Marsh Creek Area will not be provided with wheeled recycling carts. Contractor will instead provide these customers with 52 blue plastic bags, each with a minimum capacity of 32 gallons and thickness of at least 1.2 millimeters, for mixed recyclables collection, one bag to be used for collection each week. Contractor will instruct these customers to place bags containing mixed recyclables adjacent to or inside their garbage carts for collection by garbage collection trucks. Contractor will recycle mixed recyclables placed in the bags. This method of collection is considered a component of the 3-Cart System, notwithstanding the use of bags in place of carts for mixed recyclables disposal and collection. Contractor will collect mixed recyclables from the blue carts on a bi-weekly schedule. County reserves the right to modify the 3-Cart System pursuant to Section 17 of the original Franchise Agreement. G:\Conservation\Lorna\Franchised Haulers\Rates\Garaventa Enterprises\Board Order - July 2011\GE 3-Cart Service Description_FINAL.doc EXHIBIT A 3-Cart Collection System The purpose of this Exhibit A is to define the residential 3-Cart Collection System (“3-Cart System”) referenced in Recital B of the Third Amendment to County Franchise Agreement with Garaventa Enterprises. The 3-Cart System consists of all of the following: 1. GARBAGE COLLECTION Garaventa Enterprises (“Contractor”) will provide all residential customers in the Franchise Area described in the Existing Franchise Agreement with Garaventa Enterprises (8758 customers as of July 15, 2011) with new brown wheeled garbage carts. Contractor will ask customers to select the size of their garbage carts, which may be any of the following sizes: 20-gallon minimum, 32-gallon minimum, 64-gallon minimum, or 95-gallon minimum. Customers who do not elect to choose a cart size will receive the following sized carts by default: · 20-gallon can and 32-gallon can customers will be provided with wheeled carts roughly equivalent in capacity to their existing cans. · 96-gallon wheeled cart customers will be provided with 64-gallon wheeled carts. Contractor will continue to collect garbage on a weekly schedule. 2. GREENWASTE COLLECTION Contractor will provide green wheeled greenwaste carts (between 95-100 gallons in capacity) to all residential customers in the Franchise Area, except for those customers specified below. Contractor will instruct customers to deposit all greenwaste into these carts for collection, in place of existing customer-supplied bags or containers. Greenwaste will be collected curbside for recycling on a bi- weekly schedule. Residential customers in possession of Contractor-supplied 96-gallon green garbage carts will not receive new wheeled greenwaste carts. Contractor will instruct these customers to use their existing garbage carts for greenwaste collection. Residential customers who reside in the Marsh Creek Road area described and depicted in Exhibit 1 attached hereto (“Marsh Creek Area”) will not be provided with wheeled greenwaste carts, due to the exceptional cost of servicing this rural area with three separate collection trucks. Contractor will instead provide these customers with 52 green plastic bags, each with a minimum capacity of 32 gallons and thickness of at least 1.2 millimeters, for greenwaste collection, one bag to be used for collection each week. Contractor will instruct these customers to place bags containing greenwaste adjacent to or inside their garbage carts for collection by garbage collection trucks. Contractor will recycle materials placed in these bags. This method of collection is considered a component of the 3-Cart System, notwithstanding the use of bags in place of carts for greenwaste disposal and collection. Contractor will continue to collect greenwaste from carts on a bi-weekly schedule. 3. MIXED RECYCLABLES COLLECTION Contractor will provide blue wheeled recycling carts (between 95-100 gallons in capacity) to all residential customers in the County franchise area, except as otherwise specified below. Contractor will instruct these customers to deposit all mixed recyclables (including bottles, cans and paper) in these carts for curbside collection, in place of the two existing 14 gallon recycling crates previously supplied by the Contractor. Residential customers who reside in the Marsh Creek Area will not be provided with wheeled recycling carts. Contractor will instead provide these customers with 52 blue plastic bags, each with a minimum capacity of 32 gallons and thickness of at least 1.2 millimeters, for mixed recyclables collection, one bag to be used for collection each week. Contractor will instruct these customers to place bags containing mixed recyclables adjacent to or inside their garbage carts for collection by garbage collection trucks. Contractor will recycle mixed recyclables placed in the bags. This method of collection is considered a component of the 3-Cart System, notwithstanding the use of bags in place of carts for mixed recyclables disposal and collection. Contractor will collect mixed recyclables from carts on a bi-weekly schedule. County reserves the right to modify the 3-Cart System pursuant to Section 17 of the original Franchise Agreement. G:\Conservation\Lorna\Franchised Haulers\Rates\Garaventa Enterprises\Board Order - July 2011\GE 3-Cart Service Description_FINAL.doc Deer Valley RdMarsh Creek RdFairview AveC oncord Ave Map created 6/23/2011by Contra Costa County Department Conservation and Development Community Development Division--GIS Group651 Pine Street, 4th Floor North Wing, Martinez, CA 94553-009537:59:48.455N 122:06:35.384WThis map contains copyrighted information and may not be altered. It may be reproduced in its current state if the source is cited. Users of this map agree to read and accept the County of Contra Costa disclaimer of liability for geographic information.I 0 0.5 10.25 Miles Legend Marsh Creek Area Parcels Water Bodies Brentwood City Limits Exhibit 1 - Marsh Creek Area Marsh Creek Rd Briones Valley Rd EXHIBIT D CHANGES TO BE ADDRESSED IN FOURTH AMENDMENT TO THE COUNTY’S FRANCHISE AGREEMENT WITH GARAVENTA ENTERPRISES - Page 1 of 4 - Reflect Current Circumstances and Accurate Section References · Multiple Sections - Throughout the Franchise Agreement, replace all references to “Community Development Department” with “Department of Conservation and Development”, and replace “Director of Community Development” with “Conservation and Development Director”. · Section 32 - Replace “Silvio Garaventa, Sr.” with “General Manager”. · Sections 12 & 34 - Correct section number where referring to the ‘Contractor’s Duty to Maintain Records; County’s Right to Examine Records’ section, should say Section 7 (not Section 8). Acknowledge Rate Manual Applicability and Contractor Provided Containers for Residential Customers 7. CONTRACTOR’S DUTY TO MAINTAIN RECORDS; COUNTY’S RIGHT TO EXAMINE RECORDS. Contractor shall maintain a proper set of books and records in accordance with generally accepted accounting principles, accurately reflecting business done by it under this Agreement. Contractor shall further maintain and make available to County, upon its request, records as to number of Customers, total and by type, route maps, service records and other materials and operating statistics in such manner and with such detail as County may require. County shall treat the information required by this paragraph that affects the competitive position of the company as confidential information to the extent permitted by law. County may at any time during the term of this Agreement, have the books and records of the Contractor examined by a County Agent or Agents appointed for that purpose by the County. Unless such examination pertains to review of a rate application submitted by the Contractor, County shall give thirty (30) days’ written notice to the Contractor of such examination date. County expenses incurred under this section shall be paid by Contractor upon request, subject to cost their recovery through the rates allowed by the County hereunder. The information by this section shall pertain to Contractor’s operations covered and regulated by this Agreement, and nothing contained herein shall require the Contractor to provide the County with information pertaining to the Contractor’s operations which are not regulated by the County, except in conformance with this section and Section 34 (Affiliated Entities). County’s Agents may examine Contractor’s books, records and financial statements pertaining to operations not regulated by the County as may be reasonably required for the sole purpose of gathering information necessary to allow the Agents to ascertain whether income, expenses, assets and liabilities are reasonably and consistently allocated among operations regulated by County and those not regulated by the County. Contractor shall obtain County’s written approval of its method of segregating its financial records between County-regulated and non-County regulated operations. County shall not unreasonably withhold such approval. EXHIBIT D CHANGES TO BE ADDRESSED IN FOURTH AMENDMENT TO THE COUNTY’S FRANCHISE AGREEMENT WITH GARAVENTA ENTERPRISES - Page 2 of 4 - To the extent allowed by law, information gained from examination of records pertaining to operations not regulated by the County shall be treated by County and its aAgents as confidential information. For the review of books and other financial records necessary to verify the Contractor’s income, expenses, assets and liabilities, “County Agent” shall mean County employees, or an independent Certified Public Accountant or public accountancyindividuals employed by a professional financial consulting firm hired by the County. For all other information or records, including the results of financial verification, “County Agent” shall mean any consultant designated by the County or County employees. Nothing in this section will prevent County from allowing public access to County records as provided for under the California Government Code, and in the event any dispute arises as to public access to information provided by Contractor under the terms of this Agreement, the County shall in its discretion provide public access to said information according to law or tender the defense of any claims made against the County concerning said information to Contractor. Prior to releasing any information pursuant to this paragraph, County shall make a good faith effort to notify Contractor of the intended release. 8. RATES. Rates shall be fixed by the County from time to time. In determining the rates, the County shall consider fairness to both Contractor and the Customers. Reasonable costs incurred by Contractor pursuant to this Agreement shall be designated as “pass-through” or “subject to reasonable profit” as determined by the County during the rate review process. The County established a rate setting methodology that has been reasonably adapted to this Agreement. The rate setting methodology utilized shall: (a) provide for rate reviews accompanied by audited financial statements covering the entire period since the last audited rate application; (b) provide for annual CPI adjustments between audited rate applications; (c) specify what costs are to be pass-through (without profit) and what costs are to be subject to reasonable profit; (d) provide for the recovery of Contractor’s reasonable costs incurred in providing services under this Agreement; and (e) specify the operating ratio allowed to the Contractor (currently 88%-92%). The rate setting methodology is described in the “Rate Setting Process and Methodology Manual for Solid Waste Charges As Applied to Garaventa Enterprises” (“Rate Manual”) which may be amended by the County from time to time. Rates fixed by County shall be maximum rates which Contractor may charge the Customers. The maximum rates fixed by the County at this timethe time this Agreement was executed shall bewere the highest commercial rates and the highest residential rates being charged by Garaventa Enterprises within the Franchise Area immediately before the effective date of this Agreement, as set forth in the letter and enclosures from Garaventa Enterprises to Val Alexeeff dated April 14, 1995, attached hereto as Exhibit B and incorporated herein by this reference. Nothing in this Agreement precludes Contractor from charging rates less than the maximum rates fixed by the County. Pending an initial rate review by the County, the maximum rates chargeable shall were to be those rates charged on the effective date of this Agreement. EXHIBIT D CHANGES TO BE ADDRESSED IN FOURTH AMENDMENT TO THE COUNTY’S FRANCHISE AGREEMENT WITH GARAVENTA ENTERPRISES - Page 3 of 4 - Following consultation with the Contractor and examination of industry norms and trends, the County, in its sole discretion, shall determine the method of determining Contractor profitability. All costs associated with County review and processing of rate applications shall be paid by Contractor upon request and shall be allowed as a pass-through cost in the rate application process. Contractor will offer a mini-can program at reduced rates as directed by the County following consultation with Contractor. 9. RATE APPLICATIONS. Rate applications shall be prepared in accordance with such forms and in such detail as required by the County. The Rate application forms and associated guidelines and instructions are contained in the Rate Manual approved by the County.shall include one reproducible hard copy, 15 hard copies bound in an appropriate manner and one copy on disk formatted pursuant to County specifications. Contractor shall submit its first rate application as directed by the County. All rate applications shall include information from the previous approved rate change to the present, or such other period of time as is selected by the County. Every three years, a detailed rate application shall be accompanied by an audited financial statement covering the entire period since the last audited rate application together with supporting documentation as required to segregate its County regulated activities from other business activities. In intervening years, Contractor may submit abbreviated rate applications as provided for and described in the County’s Rate Manual. The County Administrator may, in writing, allow the rate application to be submitted without an audited financial statement provided the County Administrator is satisfied that the level of verifiable detail allows for adequate assessment of the Contractor’s income, expenses, assets and liabilities. Rate changes may be initiated by County at any time or by Contactor under the conditions allowed in this section. In either case, Contractor shall prepare a rate application in accordance with the requirements of this section and the County’s Rate Manual. If the rate change is initiated by County, the Contractor shall submit its rate application to County within 60 days of County’s notice to Contractor. If the rate change is initiated by Contractor, it shall be submitted no more than once a year under normal operating conditions. The date of Contractor initiated applications shall be standard, year by year; such dates to have been mutually determined upon mutual agreement of by the parties and incorporated into the rate setting schedules in the County’s Rate Manual reasonably FArelated to the fiscal year of Contractor. In the event that the Department of Conservation and Development determines that a rate change that would be requested by Contractor is no more than the applicable annual change in the Consumer Price Index for All Urban Consumers for the San Francisco Bay Area for that fiscal rate year of Contractor, Contractor may increase its rate up to such amount and not request awithout obtaining rate change approval from the BoardCounty. EXHIBIT D CHANGES TO BE ADDRESSED IN FOURTH AMENDMENT TO THE COUNTY’S FRANCHISE AGREEMENT WITH GARAVENTA ENTERPRISES - Page 4 of 4 - Contractor may defer submittal of a detailed rate application pursuant to this paragraph for a maximum of two consecutive years. In the event that Contractor must make significant changes in its operations or experiences significant changes in costs or revenue not under its control, Contractor may submit a rate application. Contractor shall provide documentation for the need for such rate application relative to those extraordinary changes as provided for and described in the County’s Rate Manual. The application will thereafter be reviewed by County staff and scheduled for considerationed by the Board. 10. OPERATION BY CONTRACTOR. Contractor shall furnish all necessary equipment (excludingincluding containers for customerssingle-family residential wastes) for services provided pursuant to this Agreement in the Franchise Area and shall maintain such equipment in a sanitary condition at all times. Contractor shall furnish all necessary labor in connection with the operation of a Solid Waste collection system in the Franchise Area. The Contractor, in performance hereof, shall use trucks with covered, water-tight truck bodies constructed of sufficient strength to withstand a fire within, without endangering adjacent property. Trucks, drop boxes, bins, or similar types of equipment shall be kept clean and in good repair. Contractor shall have its name and telephone number on the side of each truck and on each drop box, bin or similar type equipment provided by Contractor. G:\Conservation\Lorna\Franchised Haulers\Rates\Garaventa Enterprises\Board Order - July 2011\Revised Text_GE- FA Amendment 4.doc