HomeMy WebLinkAboutMINUTES - 03222011 - C.30RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee,
to execute a contract with IKON Office Solutions, Inc., in an amount not to exceed
$1,500,000 to provide Case Stored Automated Retrieval Project (CaseSTAR) services for
the period April 1, 2011 through March 31, 2013.
FISCAL IMPACT:
$1,500,000: Administrative Overhead: 20% County; 40% State; 40% Federal
BACKGROUND:
Contractor was selected through the competitive bidding process. The Employment and
Human Services Department (EHSD) contracted with IKON Office Solutions, Inc., to
provide Case Stored Automated Retrieval (CaseSTAR), a process for automating the
existing paper case records to maximize staff resources and improve client services.
CaseSTAR has enabled access to client case records by all caseworkers in the Client
Service Center and has resulted in increased staff efficiency and a reduction in costs
currently associated with record maintenance and service delivery.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 03/22/2011 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I
Supervisor
Gayle B. Uilkema, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Karen Mitchoff, District IV
Supervisor
Federal D. Glover, District V
Supervisor
Contact: Earl Maciel 3-1648
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: March 22, 2011
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: Earl Maciel
C.30
To:Board of Supervisors
From:Joe Valentine, Employment & Human Services Director
Date:March 22, 2011
Contra
Costa
County
Subject:Contract with IKON Office Solutions
CONSEQUENCE OF NEGATIVE ACTION:
The Employment and Human Services Department will be unable to continue providing
automated case management services.
CHILDREN'S IMPACT STATEMENT:
This contract enables EHSD to automate case management services thus providing an
efficient service delivery system for children and families.