HomeMy WebLinkAboutMINUTES - 02152011 - C.34RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent, on behalf of the Chief Information Officer, to execute a
purchase order with Unified Teldata Inc., in an amount not to exceed $144,000 for the upgrade of the countywide Call
Management System at 1275 Hall Avenue, Richmond.
FISCAL IMPACT:
The cost of $144,000 is budgeted under Org# 4293, FY 10/11, and charged back to the user Department through
DoIT's billing process.
BACKGROUND:
The Department of Information Technology has been utilizing the Avaya Automated Call Distribution (ACD) system
since 2006. We currently have ACD users at various East and Central County buildings. This purchase request will
expand the Call Management System (CMS) and allow us to provide ACD functionality at the 1275 Hall Ave,
Richmond site for EHSD.
CONSEQUENCE OF NEGATIVE ACTION:
Automated Call Distribution functionality will not be available at 1275 Hall Avenue, Richmond.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 01/18/2011 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYES 5 NOES ____
ABSENT ____ ABSTAIN ____
RECUSE ____
Contact: ED WOO (925) 383-2688
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of
the Board of Supervisors on the date shown.
ATTESTED: January 18, 2011
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc: Fern Carroll, Joanne Buenger, Wayne Tilley, Timothy Ewell, John Buckhalt
C.34
To:Board of Supervisors
From:Ed Woo, Chief Information Officer
Date:January 18, 2011
Contra
Costa
County
Subject:UTDI Avaya S8300D Server/Upgrade to exisiting CMS
CHILDREN'S IMPACT STATEMENT:
No impact.