HomeMy WebLinkAboutMINUTES - 11092010 - C.33RECOMMENDATION(S):
Adopt Position Resolution No. 20859 to add one Health Plan Member Services Counselor
(V9VE ) position at salary level QT5 1182 ($3443.78 - 4185.94) in the Health Services
Department.
FISCAL IMPACT:
Upon approval, this action will result in an annual cost of approximately $84,706 including
annual pension costs of $16,777. Funding is available through increased revenue generated
by the addition of approximately 1,000 new Healthy Family members, as well as the
ongoing growth in the Medi-Cal population.
BACKGROUND:
This position will be assigned to the Contra Costa Health Plan's Member Services Unit and
is needed to provide services to the increasing number of members in the Health Plan.
Currently, the unit has 5 Counselor positions but with the addition of approximately 1000
new Health Family members as well as the ongoing 10% increase in the Medi-Cal
population, an additional position is needed to address increased workload. Duties the of
position include: educating member
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 11/09/2010 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I Supervisor
Gayle B. Uilkema, District II
Supervisor
Mary N. Piepho, District III Supervisor
Federal D. Glover, District V
Supervisor
ABSENT:Susan A. Bonilla, District IV
Supervisor
Contact: Terrina C. Manor, Health
Services 957-5248
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of
the Board of Supervisors on the date shown.
ATTESTED: November 9, 2010
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: EMY L. SHARP, Deputy
cc: Health Services , Human Resources, Otilia Parra, Marta Goc
C.33
To:Board of Supervisors
From:William Walker, M.D., Health Services Director
Date:November 9, 2010
Contra
Costa
County
Subject:P300-20859 - Add one Health Plan Member Services Counselor in the Health Services Department.
BACKGROUND: (CONT'D)
on the scope of benefits and proper use of the health plan; assisting members in accessing
needed health care benefits from the plans physician networks; reviewing complaints,
grievances, and appeals and ensuring all documentation is complete; and preparing and
maintaining files and correspondence.
CONSEQUENCE OF NEGATIVE ACTION:
If this action is not approved, services to Contra Costa Health Plan Members will be
adversely affected.
CHILDREN'S IMPACT STATEMENT:
Not applicable.
ATTACHMENTS
P-300 #20859