HomeMy WebLinkAboutMINUTES - 05182010 - C.55RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent, on behalf of Health Services
Department, to execute a Purchase Order with Aspect Software, Inc., in an amount not to
exceed $130,846 for the purchase of Aspect Telephone System support and maintenance for
Contra Costa Regional Medical Center and Contra Costa Health Centers, for the period June
1, 2010 through May 31, 2011.
FISCAL IMPACT:
100% Enterprise Fund I.
BACKGROUND:
Renewal of Aspect Call Center Phone System Maintenance & Support provides mission
critical 24X7 support, Interactive Voice Response (IVR) appointment reminders and
interfaces with our Electronic Medical Patient Index (eMPI) database which is heavily
utilized for sensitive services provided by some of Health Services most valued patient care
departments. Reference Aspect contract # USSPT-0002230
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 05/18/2010 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I
Supervisor
Gayle B. Uilkema, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Susan A. Bonilla, District IV
Supervisor
ABSENT:Federal D. Glover, District V
Supervisor
Contact: David Runt, 313-6228
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the
Board of Supervisors on the date shown.
ATTESTED: May 18, 2010
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: Katherine Sinclair, Deputy
cc: Tasha Scott, Barbara Borbon
C.55
To:Board of Supervisors
From:William Walker, M.D., Health Services Director
Date:May 18, 2010
Contra
Costa
County
Subject:Purchase of Aspect Telephone System
ATTACHMENTS
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