HomeMy WebLinkAboutMINUTES - 08042009 - C.61RECOMMENDATION(S):
Approve and authorize the Purchasing Agent, on behalf of Health Services Department, to
execute a Change Order to Blanket Purchase Order 27939 with Network D Corporation to
add $58,967.93 to a new total of $140,845.25 for LANDesk Service Software Maintenance
License.
FISCAL IMPACT:
100% Enterprise Fund I.
BACKGROUND:
LANDesk has been used within the Health Services Department for approximately ten (10)
years. The integration of Information Systems Unit service desk with our current Core and
Asset Management system provides quality reporting, process management transparency
and support for over 4,500 devices to include workstations, laptops, printers, scanners,
Blackberry and other Personal Digital Devices as well as servers. The LANDesk Software
offers the integration and transparency as well as providing a functional customer request
ticket following the Information Technology Infrastructure Library (ITIL) standards.
LANDesk Service Desk software includes built in processes for ITIL Service Desk, Incident
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
Action of Board On: 08/04/2009 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:John Gioia, District I
Supervisor
Gayle B. Uilkema, District II
Supervisor
Mary N. Piepho, District III
Supervisor
Susan A. Bonilla, District IV
Supervisor
Federal D. Glover, District V
Supervisor
Contact: Pat Godley, 957-5404
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: August 4, 2009
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: Celicia Nelson, Deputy
cc: Tasha Scott, Barbara Borbon, Adrain Cooley
C.61
To:Board of Supervisors
From:William Walker, M.D., Health Services Director
Date:August 4, 2009
Contra
Costa
County
Subject:Purchase of LANDesk Software Maintenance Licenses
Management, Change Management, Problem Management, and Service Level Management
allowing for comprehensive Service Level Agreements.
ATTACHMENTS
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